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31 examples of problem solving performance review phrases

Jump to section

You're doing great

You should think of improving

Tips to improve

Use these practical examples of phrases, sample comments, and templates for your performance review , 360-degree feedback survey, or manager appraisal.

The following examples not only relate to problem-solving but also conflict management , effective solutions, selecting the best alternatives, decision making , problem identification, analyzing effectively, and generally becoming an effective problem-solving strategist. Start using effective performance review questions to help better guide your workforce's development. 

Problem solving appraisal comments: you're doing great

• You always maintain an effective dialogue with clients when they have technical problems. Being clear and articulate makes sure our customers' faults are attended to promptly.
• You constantly make sure to look beyond the obvious you never stop at the first answer. You’re really good at exploring alternatives. Well done!
• Keeping the supervisors and managers informed of status changes and requests is important. You’re really good at communicating the changes to the projects at all times. Keep it up!
• You stay cool and collected even when things aren’t going according to plan or up in the air. This is a great trait to possess. Well done!
• You’re excellent at giving an honest and logical analysis. Keep it up! Effectively diagnosing complex problems and reaching sustainable solutions is one of your strong points.
• Your ability to ability to make complex systems into simple ones is truly a unique skill to possess. Well done!
• You often identify practical solutions to every roadblock. You’re a real asset to the team! Great job.
• You always listen actively and attentively to make sure you understand what the exact problem is and you come up with solutions in an effective manner.
• You have an amazing ability to clearly explain options and solutions effectively and efficiently. Well done!
• When driving projects, you can shift to other areas comfortably and easily. making sure the project runs smoothly. Great job!

Problem solving performance review phrases: you should think of improving

• You always seem too overwhelmed when faced with multiple problems. Try to think of ways to make problems more manageable so that they can be solved in a timely and effective manner.
• Avoiding conflicts constantly with people is not a good idea as you will only build up personal frustration and nothing will be done to remedy the situation. Try to face people when there are problems and rectify problems when they occur.
• Don’t allow demanding customers to rattle your cage too much. If they become too demanding, take a step back, regulate your emotions , and try to make use of online support tools to help you rectify problems these tools can help a lot!
• It’s necessary that you learn from your past mistakes . You cannot keep making the same mistakes , as this is not beneficial to the company.
• You tend to ask the same questions over and over again. Try to listen more attentively or take notes when colleagues are answering!
• Providing multiple solutions in an indirect and creative approach will allow you to be more effective at problem-solving . if you struggle with this typically through viewing the problem in a new and unusual light.
• You fail to provide staff with the appropriate amount of structure and direction. They must know the direction you wish them to go in to achieve their goals .
• You need to be able to recognize repetitive trends to solve problems promptly.
• You tend to have problems troubleshooting even the most basic of questions. As a problem solver and customer support person, it’s imperative that you can answer these questions easily.
• Read through your training manual and make sure you fully understand it before attempting questions again.

Performance review tips to improve problem solving

• Try to complain less about problems and come up with solutions to the problems more often. Complaining is not beneficial to progression and innovation.
• As a problem solver, it’s important to be able to handle multiple priorities under short deadlines.
• You need to be able to effectively distinguish between the cause and the symptoms of problems to solve them in an efficient and timely manner.
• Try to anticipate problems in advance before they become major roadblocks down the road.
• Try to view obstacles as opportunities to learn and thrive at the challenge of solving the problem.
• Remember to prioritize problems according to their degree of urgency. It's important that you spend the majority of your time on urgent tasks over menial ones.
• When putting plans into place, stick to them and make sure they are completed.
• When solving problems, try to allocate appropriate levels of resources when undertaking new projects. It is important to become as efficient and as effective as possible.
• Try to learn to pace yourself when solving problems to avoid burnout . You’re a great asset to the team and we cannot afford to lose at this point.
• Meeting regularly with your staff to review results is vital to the problem-solving process.
• Staff that has regular check-ins understand what it is that is required of them, what they are currently achieving, and areas they may need to improve. Try to hold one-on-one meetings every week.

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Madeline Miles

Madeline is a writer, communicator, and storyteller who is passionate about using words to help drive positive change. She holds a bachelor's in English Creative Writing and Communication Studies and lives in Denver, Colorado. In her spare time, she's usually somewhere outside (preferably in the mountains) — and enjoys poetry and fiction.

How a performance review template improves the feedback process

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Performance review phrases for employee evaluation (with examples)

The purpose of employee performance reviews is to evaluate an employee’s work performance, provide feedback on strengths and areas for improvement, set goals for future development, and foster communication and alignment between employees and management regarding expectations and objectives. The important thing is to communicate feedback in a way that is objective as possible and easy for employees and managers to understand . This list of performance review phrases will help you conduct evaluations fairly and effectively .

TABLE OF CONTENTS

Performance review comments example

Phrases for employee strengths and weaknesses, performance review career goals examples.

PHRASES FOR PERFORMANCE EVALUATION

• Collaboration performance review comments
• Teamwork performance review comments
• Professionalism and Commitment phrases
• Attendance performance review comments
• Productivity and Quality of Work phrases
• Adaptability performance review comments
• Communication Skills/Interpersonal skills phrases
• Innovation and Creativity performance review comments
• Accountability performance review comments
• Customer Focus and Customer Satisfaction phrases
• Decision making and problem solving phrases
• Dependability and Reliability performance review comments
• Integrity performance review comments
• Flexibility performance review comments
• Leadership and Management performance review comments
• Initiative performance review comments
• Job knowledge performance review comments
• Planning and Organization performance review comments
• Time Management performance review comments
• Attitude performance review comments

Performance review closing comments

• Do performance reviews with software ✅

There are many different types of employee performance reviews , using a variety of performance management tools such as a 9-box grid . Another type of review employs 360 degree feedback which is a common feature of continuous performance management .

The way the phrases listed in this article could be used are demonstrated in the performance review comment example below:

During an annual employee performance review , a manager might provide a comment such as “John consistently demonstrates exceptional problem-solving skills, effectively resolving complex challenges.” This comment serves as an example of John’s strength in problem-solving and can be used to highlight his positive contributions and areas of expertise within the team. Additionally, it can serve as a basis for discussing specific accomplishments and areas for further development during the performance review discussion.

Employee strengths and weaknesses can be gauged in a performance review through objective metrics, self-assessment, manager evaluation, 360-degree feedback, performance appraisal forms, behavioral interviews, and skill assessments. These methods provide a comprehensive understanding of an employee’s performance, helping to identify areas of excellence and areas needing improvement.

When phrasing employee strengths and weaknesses during a performance review, it’s important to be specific, objective, and constructive. Here are some tips:

• Be Specific: Use concrete examples and evidence to support your assessments rather than generalizations.
• Focus on Behaviors: Describe observable behaviors and actions rather than making assumptions about personality traits.
• Use Positive Language: Frame strengths positively to acknowledge achievements and motivate further development. For weaknesses, use constructive language that emphasizes opportunities for improvement.
• Provide Context: Consider the employee’s role, responsibilities, and the organization’s goals when evaluating strengths and weaknesses.
• Offer Support: For weaknesses, suggest strategies for improvement and offer resources or training opportunities to help the employee develop.
• Balance: Recognize that every employee has strengths and weaknesses, and aim to provide a balanced assessment that acknowledges both.
• Remove bias: Removing bias from reviews involves objectively evaluating employees’ performance based on measurable criteria and avoiding subjective judgments or preconceived notions.

Take a look at the following examples on how employee strengths and weaknesses can be phrased during a performance review cycle.

Performance review strength

Example Phrases for addressing employee strengths:

• “Sarah consistently demonstrates strong leadership skills by effectively guiding her team to achieve project milestones ahead of schedule.”
• “Tom’s exceptional communication skills foster a positive team dynamic and enhance collaboration across departments.”
• “Lisa’s attention to detail ensures accuracy and precision in all her work, contributing to the high quality of deliverables.”

Performance review weakness

Example Phrases for addressing employee weaknesses:

• “While John excels in technical skills, he could benefit from improving his time management to meet project deadlines more consistently.”
• “While Rachel demonstrates creativity in problem-solving, she occasionally struggles with accepting feedback and incorporating it into her work.”
• “David’s excellent interpersonal skills could be further enhanced by actively seeking out opportunities to mentor junior team members.”

Now that you know how to conduct performance reviews and phrase feedback in a way that is useful to employees and managers, read through the examples below to find the phrases you need for all situations.

Although performance reviews can be stressful for managers and employees alike, they provide an excellent opportunity to connect with employees and understand their career aspirations . By engaging in these discussions, managers can gain valuable insights into employees’ goals and preferences, helping to align organizational objectives with individual development paths . This proactive approach fosters a supportive and collaborative work environment, ultimately benefiting both employees and the organization as a whole.

Performance review phrases collaboration

Giving employees feedback on collaboration is crucial. It helps improve teamwork, resolves conflicts, and builds trust. Feedback also guides continuous learning and ensures everyone is working towards the same goals.

Use these phrases to give employees constructive performance review feedback on collaboration.

Meets or Exceeds Expectations

• Demonstrates assistance to coworkers with tasks, even if outside direct responsibility.
• Consistently aids coworkers facing task difficulties.
• Effectively promotes cooperation to ensure team productivity and meet deadlines.
• Displays willingness to offer assistance.
• Receives constructive criticism positively.
• Ensures assignments are followed through and followed up with.
• Volunteers to aid other teams in meeting their goals.
• Readily shares information and resources with colleagues.
• Strives to understand diverse perspectives and find common ground.
• Recognizes and credits others’ contributions.
• Facilitates constructive conflict resolution by considering all sides.
• Treats all colleagues equally regardless of role or level.
• Keeps others informed of progress for collaborative input.
• Demonstrates flexibility in reaching mutually beneficial agreements.
• Respects others’ time by communicating delays and being punctual.
• Supports team decisions even when differing from personal viewpoints.
• Assists in the integration of new coworkers and their role understanding.
• Identifies opportunities for effective coworker collaboration.
• Promotes unity around shared goals.
• Considers multiple viewpoints when evaluating alternatives.
• Facilitates cooperation across departments and organizational boundaries.
• Aids in orienting newcomers to workplace norms and policies.
• Takes initiative to maintain positive working relationships.
• Shows active interest in coworkers’ work and offers assistance.
• Expresses appreciation for contributions to team success.
• Maintains an open mind and reevaluates assumptions.
• Acknowledges personal limitations and involves others as needed.
• Prioritizes team needs over personal preferences.
• Shares credit and deflects praise onto coworkers.
• Makes an effort to connect with coworkers beyond work responsibilities.
• Advocates for the team’s interests when interacting with other groups.
• Helps foster an environment conducive to cooperation and mutual support.
• Brings out the best in coworkers through respect, support, and positivity.
• Integrates cooperation and collaboration into regular work approach.

Below Expectations

• Demonstrates unwillingness to collaborate and prefers solitary work.
• Unwilling to assist coworkers, even upon request.
• Professional in work but hesitant to offer advice to others.
• Demonstrates reluctance to work with others.
• Least likely to offer assistance when needed.
• Adapts to new tasks effectively but fails to communicate with and train others.
• Withholds information and resources rather than sharing.
• Dismisses others’ viewpoints without consideration.
• Takes credit for joint work without acknowledging contributions.
• Tends to argue rather than seek consensus.
• Fails to make an effort to understand perspectives different from own.
• Shows favoritism towards certain coworkers.
• Keeps teammates uninformed about progress and plans.
• Unwilling to compromise on issues important to others.
• Misses deadlines without communicating delays appropriately.
• Undermines group decisions that don’t align with preferences.
• Fails to help new coworkers or ensure they understand their roles.
• Fails to identify ways for coworkers to work together effectively.
• Allows disagreements to divide the team rather than unite them.
• Considers only personal perspective rather than multiple viewpoints.
• Fails to facilitate cooperation between departments.
• Fails to help orient newcomers or introduce workplace standards.
• Does little to build positive relationships with coworkers.
• Uninterested in others’ work and does not offer assistance.
• Fails to acknowledge others’ contributions to success.
• Closedminded and does not rethink assumptions.
• Takes on too much personally rather than involving others.
• Prioritizes selfinterests over team needs.
• Takes credit for self and does not recognize others.
• Detached from coworkers outside of work responsibilities.
• Does not represent team interests to other groups.
• Fosters an individualistic rather than cooperative culture.
• Fails to bring out the best in coworkers.
• Cooperation is not a regular part of work approach.

Performance review teamwork phrases

During a performance review cooperation and teamwork are among the most important qualities that need to be evaluated. Check out these performance review comments on teamwork and choose the ones to ask employees during your next evaluation period.

Performance review phrases for teamwork

Meets expectations

• Shows a high level of team spirit, readily cooperating with team members to get the job done.
• Respects every team member.
• Works well with others.
• Always helps out to achieve the goals of the group.
• Has a great willingness to help fellow teammates.
• Is a good team member, very cooperative and helpful in times of need.
• Actively participates in team discussions and shares workload.
• Respects different opinions and encourages open dialogue.
• Maintains harmonious relationships and resolves conflicts constructively.
• Acknowledges contributions of others and praises the success of teammates.
• Shares knowledge and resources willingly to help teammates succeed.
• Maintains transparency and keeps teammates informed of progress and issues.
• Respects deadlines of other departments and coordinates effectively.
• Respects commitments to teammates and delivers on assigned responsibilities.
• Maintains a collaborative approach and shares credit for team achievements.
• Seeks feedback to improve and respects feedback from other team members.
• Motivates teammates during difficult periods and boosts team morale.
• Respects team norms and establishes a cooperative working environment.
• Values different skills and backgrounds that teammates bring to projects.
• Is flexible and willing to take on additional responsibilities as required.
• Respects team boundaries and does not overstep limits of other roles.
• Is respectful towards teammates and uses polite, considerate language.
• Supports team decisions respectfully.

Below expectations

• Does not have a good relationship with team members and sometimes refuses to accept their opinion.
• Is not consistent in supporting teammates.
• Does not understand how to share tasks with others.
• Is more suitable to an individual-focused environment than a group-work environment.
• Does not know how to cooperate with colleagues in the team to achieve targets.
• Is reluctant to share work and seeks individual recognition over team achievements.
• Argues with teammates and does not respect different opinions and views.
• Fails to keep teammates informed of progress and roadblocks in a timely manner.
• Takes credit for team successes but blames others for failures or mistakes.
• Lacks flexibility and is unwilling to help teammates facing workload issues.
• Plays politics within the team and fails to establish trust and cooperation.
• Does not respect team norms and creates disruptions through unprofessional conduct.
• Fails to value different skills and backgrounds of teammates.
• Does not acknowledge efforts of others and is reluctant to praise teammates.
• Argues with feedback and disrespects suggestions from other team members.
• Discusses team matters outside inappropriately and damages confidentiality.
• Lacks commitment to team goals and allows personal needs to hamper collaboration.
• Is inflexible and unwilling to take on additional responsibilities as required.
• Fails to establish rapport with teammates and comes across as arrogant.
• Lacks initiative in resolving conflicts constructively and damages team harmony.

Performance review phrases professionalism

Professionalism isn’t just a quality; it’s also an attitude. A professional attitude can make working together much easier. Because of this, professionalism may also be evaluated during a review. In addition to phrases to evaluate professionalism in the workplace, this list also contains commitment performance review phrases.

Meets or exceeds expectations

• Demonstrates self-motivation and strives to complete all tasks on time.
• Exhibits perfectionism, persisting until achieving excellent results.
• Displays significant interest in the job, constantly generating new ideas.
• Possesses a high level of professional knowledge in the field.
• Takes initiative and continuously seeks ways to improve work.
• Maintains a positive attitude even during challenging times.
• Takes pride in work and aims for high-quality outcomes.
• Stays updated with ongoing learning in the field.
• Approaches problems with care, diligence, and a solutions-oriented mindset.
• Consistently delivers work exceeding role expectations.
• Demonstrates passion for the profession and enthusiasm for work.
• Represents the organization professionally in all interactions.
• Pays meticulous attention to detail and rectifies errors.
• Assumes responsibility for work and refrains from making excuses.
• Manages time effectively to meet all deadlines.
• Proactively seeks to improve processes and find efficiencies.
• Maintains professional composure under pressure.
• Dedicates efforts to serving organizational goals and priorities.
• Exhibits high organization, ensuring well-documented work.
• Proactively anticipates problems and develops solutions.
• Takes on additional responsibilities voluntarily.
• Willing to work extra hours when needed to complete tasks.
• Maintains a high-quality portfolio of work achievements.
• Seeks feedback to enhance skills and performance.
• Sets an example of excellence motivating high performance.
• Demonstrates leadership and mentors less experienced colleagues.
• Displays full commitment to the organization’s success.
• Pursues continuous expansion of expertise in the field.
• Fails to fulfill required duties.
• Takes excessive breaks and shows reluctance in duties.
• Often attempts to leave the workplace early.
• Shows little genuine interest in the job.
• Punctuality and appearance are lacking.
• Misses deadlines and avoids responsibility.
• Produces sloppy work not meeting quality standards.
• Makes excuses for errors or problems.
• Resists feedback and lacks initiative.
• Knowledge in the field is outdated or insufficient.
• Represents the organization unprofessionally.
• Fails to anticipate issues, leaving problems for others.
• Avoids extra responsibilities and passes work to others.
• Unwilling to work additional hours when necessary.
• Ineffective in documenting or organizing work.
• Demonstrates lack of dedication to organizational goals.
• Disorganized, losing or misfiling important documents.
• Displays a negative attitude impacting others.
• Lacks punctuality, missing meetings or appointments.
• Portfolio lacks substance and accomplishments.
• Closed to feedback and unwilling to improve.
• Shows lack of passion for the profession or field.
• Fails to set a positive example for others.

Performance review phrases attendance

Recognizing employees for their punctuality and consistent attendance is crucial. Positive phrases may include highlighting their on-time arrivals, reliability in meeting deadlines, and adherence to company policies. This acknowledgment fosters a culture of reliability and contributes to a smooth workflow.

Attendance and punctuality performance review sample

Here’s a sample performance review comment addressing attendance and punctuality:

“Jane consistently maintains excellent attendance and punctuality, setting a reliable example for the team. Her consistent presence ensures that team meetings start promptly and deadlines are met without delay. Jane’s dedication to punctuality greatly contributes to the smooth operation of our department.”

Employee performance review phrases attendance

• Performance is always reliable, following the work schedule well.
• Manages the schedule efficiently, fully completing all assigned tasks for the week.
• Sets a standard with perfect attendance.
• Exemplifies an ideal employee, arriving and leaving on time, and taking breaks as scheduled.
• Arrives fully prepared to tackle responsibilities every day.
• Demonstrates reliability with no attendance concerns.
• Punctual for work and meetings.
• Always arrives prepared for work.
• Notifies managers well in advance of planned time off.
• Makes arrangements for coverage during absences.
• Present and engaged during scheduled working hours.
• Arrives early to prepare and stays late to complete work.
• Adheres strictly to scheduled start and end times daily.
• Always ready to start work promptly.
• Schedules personal appointments outside working hours.
• Coordinates schedules with coworkers to avoid disruptions.
• Exemplifies attendance standards.
• Ensures task coverage during absences with contingency plans.
• Always on time for shifts, meetings, and deadlines.
• Impeccable attendance and punctuality year after year.
• Committed to being present and productive during work hours.
• Optimizes schedule for productivity and availability.
• Takes initiative to swap shifts as needed.
• Reliable in unpredictable or emergency situations.
• Attendance sets a motivating standard.
• Communicates availability and schedule clearly.
• Exemplary attendance record with no issues.
• Demonstrates inconsistent attitude negatively affecting the team.
• Follows appropriate schedule but often returns late from off-site activities, impacting coworkers.
• Fails to meet punctuality standards.
• Does not respond to communications promptly.
• Frequently late for work, not adhering to attendance policy.
• Takes unapproved time off or exceeds allotted leave.
• Frequent absences or lateness without advance notice.
• Leaves early or takes extended breaks without permission.
• Unpredictable schedule disrupts coworkers’ work.
• Fails to make arrangements during absences, causing workload pile-up.
• Misses deadlines and appointments due to poor time management.
• Regularly late to meetings and appointments.
• Tardiness and absenteeism set negative example.
• Frequently unavailable during scheduled hours.
• Takes unscheduled days off with short notice.
• Requires excessive supervision and follow-up due to inconsistent schedule.
• Fails to adhere to attendance and punctuality policies.
• Unpredictable whereabouts and availability.
• Inconsistent response to communications.
• Inconsistent schedule disrupts operations.
• Attendance record shows repeated issues.

Performance review comments quality of work

Providing employees with feedback about productivity and quality of work is essential for their professional growth and contribution to organizational goals. By using performance review phrases tailored to productivity and quality of work, managers can offer specific guidance and set clear expectations, fostering a culture of continuous improvement and excellence in the workplace.

Productivity and quality of work performance review examples

• Detail-oriented approach ensures consistently high-quality work.
• Maintains a high level of accuracy consistently.
• Upholds a good standard of productive work.
• Takes on new responsibilities independently.
• Demonstrates a strong grasp of job responsibilities.
• Ensures accuracy in all tasks.
• Attends to every detail in assigned tasks.
• Valued for high-quality, accurate performance.
• Developed [program/initiative] yielding [x] results.
• Improved output/production by [x]%.
• Surpassed start of year goals by [number].
• Delivers consistent, reliable results for clients/customers.
• Completes tasks efficiently well before deadlines.
• Initiates process improvements for increased efficiency.
• Minimizes rework or corrections in work.
• Sets a high standard with work performance.
• Maintains meticulous records and documentation.
• Finds innovative solutions to complex problems.
• Work product exceeds role requirements.
• Completes extra tasks beyond normal duties.
• Receives consistent praise from customers/clients.
• Achieves results exceeding performance targets.
• Delivers work on time and within budget.
• Solutions are well-conceived and enduring.
• Rarely achieves monthly performance targets.
• Produces a higher defect rate compared to peers.
• Work does not meet required output standards.
• Demonstrates low knowledge of required work procedures.
• Reluctant to take on new responsibilities.
• Struggles to concentrate on work.
• Unaware of job requirements.
• Unreliable quality of work.
• Fails to check work thoroughly before submission.
• Unable to perform job without assistance.
• Lack of concentration leads to high error rate.
• Work doesn’t pass inspection by team members.
• Overlooks task details.
• Misses key task requirements.
• Fails to meet basic quality standards.
• Work requires excessive corrections.

Performance review phrases adaptability

Providing employees with feedback about adaptability is crucial because it helps them understand their strengths and areas for improvement in navigating changes and uncertainties within the workplace. By acknowledging adaptability through feedback, employees are encouraged to embrace new challenges, learn from experiences, and develop resilience, ultimately contributing to their professional growth and the overall success of the organization.

• Maintains a calm and composed demeanor under stressful situations.
• Acknowledges and recognizes proposals for change.
• Promptly tackles changes while completing assignments.
• Welcomes criticism to improve the business.
• Willing to explore more effective business methods.
• Adjusts approach when facing obstacles.
• Considers different perspectives before deciding on action.
• Incorporates feedback to improve work methods.
• Remains open-minded towards new ideas and suggestions.
• Readily accepts additional responsibilities when needed.
• Flexible enough to take on varied tasks.
• Adapts communication style to different personalities.
• Makes necessary adjustments to changing priorities.
• Alters approach based on unique situation demands.
• Tailors solutions according to target audience.
• Reworks procedures in response to shifting business needs.
• Modifies plans readily with new information.
• Fine-tunes methods to optimize performance.
• Varies problem-solving techniques for differing issues.
• Adjusts easily to new teams and working environments.
• Alters traditional methods for more effective options.
• Diversifies skill set through ongoing training.
• Reconsiders solutions in response to changing needs.
• Tweaks established processes with new developments.
• Modifies deadlines and timelines to accommodate changes.
• Reworks content for various presentation formats.
• Streamlines operations by refining ineffective practices.
• Upgrades skills continuously to stay ahead of changes.
• Slow to confront changes.
• Unwilling to accept even minor changes.
• Easily confused about “out of plan” changes.
• Unwilling to accept last-minute changes.
• Struggles adjusting to unexpected obstacles.
• Resists considering different viewpoints.
• Fails to incorporate constructive criticism.
• Dismisses new ideas without proper evaluation.
• Declines additional responsibilities outside scope.
• Struggles shifting between diverse tasks.
• Uses a rigid communication approach.
• Difficulty adjusting to shifting priorities.
• Applies a one-size-fits-all solution method.
• Struggles tailoring solutions for different audiences.
• Slow to modify procedures in response to changes.
• Fails to update plans with new information.
• Does not fine-tune methods for better performance.
• Uses a standardized problem-solving approach.
• Difficulties adjusting to new teams and environments.
• Clings to outdated methods despite better options.
• Fails to expand skillset through ongoing learning.
• Slow to reconsider solutions that no longer fit.
• Uses a one-size-fits-all communication style.
• Resists tweaking processes for new developments.
• Does not refine strategies in line with market changes.
• Teaches all learners uniformly regardless of needs.
• Inflexible about deadlines and timelines.
• Presents content in a rigid format.
• Clings to ineffective practices rather than streamline.
• Fails to upgrade skills to adapt to changes.

Performance review communication skills comments

Providing employees with feedback about communication is essential as it enhances teamwork, collaboration, and organizational effectiveness. Through performance review comments on communication and interpersonal skills, managers guide employees to understand how their communication impacts work relationships . By using performance appraisal communication skills examples and evaluation phrases, managers help employees improve their ability to convey ideas, resolve conflicts , and foster positive relationships.

Performance review phrases communication skills

• Communication skills, both verbal and written, are highly effective.
• Friendly communicator, building rapport with every division in the company.
• Positive attitude and willingness to listen are highly appreciated.
• Regularly gives constructive feedback.
• Makes new employees feel welcome.
• Provides accurate and timely information, both written and orally.
• Actively listens to others.
• Involves others in problem-solving.
• Provides clear instructions and expectations.
• Accepts criticism, is open to new ideas, and handles conflict constructively and diplomatically.
• Articulates ideas in a clear and organized manner.
• Communicates effectively with all levels of staff.
• Establishes rapport easily with both internal and external contacts.
• Shares credit and recognizes others’ contributions.
• Gives and receives feedback professionally and productively.
• Builds strong working relationships across departments.
• Expresses empathy when listening to others.
• Facilitates discussions to reach agreement.
• Communicates appropriately for each audience and situation.
• Addresses concerns respectfully and seeks mutually agreeable solutions.
• Presents information compellingly to different groups.
• Encourages open dialogue and the sharing of perspectives.
• Mediates disagreements constructively to find common ground.
• Maintains an approachable demeanor to foster collaboration.
• Keeps others informed proactively through regular updates.
• Clarifies expectations to ensure shared understanding.
• Negotiates diplomatically to reach mutually agreeable solutions.
• Fosters an environment of trust and respect among colleagues.
• Expresses disagreement respectfully and proposes alternative options.
• Welcomes diverse viewpoints and new ideas from all levels.
• Facilitates cooperation across teams to accomplish goals.
• Connects people to build new relationships and opportunities.
• Keeps an open door to address any staff concerns constructively.
• Makes others feel heard by paraphrasing their perspectives.
• Brings people together, finds common ground, and moves discussion forward productively.
• Acknowledges others effectively to build morale and engagement.
• Resolves interpersonal issues diplomatically to maintain cohesion.
• Keeps an even temper when under pressure or during disagreement.
• Fails to communicate with team members effectively.
• Must improve foreign language skills.
• Not adept at documenting verbal communication.
• Should work on this skill over the next 90 days.
• Should communicate project status updates more frequently.
• Seen as unapproachable by many coworkers.
• Needs to work on listening to others.
• Works well with own team but has an “us” against “them” mentality towards others within the company.
• Struggles articulating ideas clearly.
• Fails to communicate effectively across levels.
• Difficulty establishing rapport externally.
• Takes credit individually rather than recognizing others.
• Gives feedback in an unproductive manner.
• Lacks strong working relationships across departments.
• Does not show empathy when others speak.
• Does not facilitate discussions to reach agreement.
• Uses inappropriate communication style.
• Fails to address concerns respectfully to find solutions.
• Presents information poorly to different groups.
• Discourages open dialogue and sharing of perspectives.
• Handles disagreements in an unconstructive manner.
• Maintains an unapproachable demeanor.
• Fails to provide regular updates proactively.
• Lacks clarity on expectations.
• Negotiates in an adversarial rather than cooperative spirit.
• Fosters an environment lacking trust and respect.
• Expresses disagreement disrespectfully.
• Discourages diverse viewpoints and new ideas.
• Fails to facilitate cooperation across teams.
• Does not connect people to build opportunities.
• Inaccessible to address staff concerns.
• Does not acknowledge others’ perspectives.
• Moves discussions in an unproductive direction.
• Fails to acknowledge others effectively.
• Loses temper during disagreement or pressure.

Performance review phrases for innovation and creativity

Providing employees with feedback about innovation and creativity is crucial for fostering a culture of innovation within the organization. By acknowledging and encouraging innovative thinking through feedback, employees are motivated to generate new ideas, solve problems creatively, and drive positive change. This feedback helps employees understand the value of their innovative contributions and reinforces a culture that values creativity, ultimately leading to improved organizational performance.

Creativity performance review phrases

• Demonstrates the ability to develop creative solutions to solve problems.
• Thinks outside the box to find the best solutions to particular problems.
• Regularly contributes suggestions on how to improve company processes.
• Constantly searches for new ideas and ways to improve efficiency.
• Has launched creative initiatives such as [specific example].
• Creates breakthrough and helpful ideas in meetings.
• Trusted for a helpful and creative solution when facing difficulty.
• A creative individual who often finds effective solutions to problems.
• Develops innovative concepts for new products and services.
• Approaches challenges with an imaginative mindset.
• Generates fresh perspectives on existing problems.
• Encourages the team to think creatively and come up with innovative solutions.
• Fosters a culture of creativity and innovation within the team.
• Recognizes and rewards creative thinking and innovation within the team.
• Provides opportunities for the team to develop creativity and innovation skills.
• Collaborates with the team to generate new and innovative ideas.
• Willing to experiment with new approaches or ideas, enabling the team to innovate.
• Seeks out new and innovative solutions to problems.
• Receptive to feedback or suggestions from the team regarding creative solutions.
• Prioritizes creativity and innovation in the team’s goals and objectives.
• Invests in training or development programs to enhance the team’s creativity and innovation skills.
• Provides a safe and supportive environment for the team to take creative risks.
• Encourages the team to challenge the status quo and think outside the box.
• Recognizes and appreciates the value of creative thinking and innovation in achieving business goals.
• Proactive in seeking out new and innovative opportunities for the team.
• Provides the necessary autonomy and freedom for the team to explore creative solutions.
• Empowers the team to take ownership of their creativity and innovation efforts.
• Recognizes and addresses barriers that may hinder the team’s ability to be creative and innovative.
• Provides the necessary support and resources for the team to implement creative solutions.
• Fosters a culture of experimentation and learning from failure.
• Adapts to changing circumstances and finds creative solutions to new challenges.
• Consistently comes up with fresh and innovative ideas to improve business operations.
• Inspires the team to think creatively and embrace new ideas.
• Balances creativity with practicality to find effective solutions.
• Skilled at identifying opportunities for innovation and implementing them successfully.
• Encourages a collaborative approach to problem-solving, leading to creative solutions.
• Communicates complex ideas in a clear and creative manner.
• Passionate about exploring new ideas and finding innovative solutions to problems.
• Does not encourage the team to find creative solutions.
• Demonstrates a lack of interest in contributing creative or innovative ideas.
• Has a difficult time thinking “outside of the box” and creating new solutions.
• Tends to act before thinking, causing problems when pushing untested or unexamined ideas forward too quickly.
• Discourages creative solutions from the team.
• Rarely considers new and innovative ideas from the team.
• Shows little interest in exploring creative solutions to problems.
• Tends to stick to traditional methods instead of exploring new and innovative approaches.
• Not open to new ideas and tends to shut down creative suggestions from the team.
• Lacks the ability to think creatively and come up with innovative solutions.
• Does not value creativity and innovation in the team.
• Resistant to change and new ideas, limiting the team’s ability to innovate.
• Does not provide the necessary resources or support for the team to be creative and innovative.
• Does not foster a culture of creativity and innovation within the team.
• Not willing to take risks or try new things, hindering the team’s ability to innovate.
• Does not encourage the team to think creatively and come up with innovative solutions.
• Does not recognize or reward creative thinking and innovation within the team.
• Does not provide opportunities for the team to develop creativity and innovation skills.
• Does not collaborate with the team to generate new and innovative ideas.
• Not willing to experiment with new approaches or ideas, limiting the team’s ability to innovate.
• Does not seek out new and innovative solutions to problems.
• Not receptive to feedback or suggestions from the team regarding creative solutions.
• Does not prioritize creativity and innovation in the team’s goals and objectives.
• Does not invest in training or development programs to enhance the team’s creativity and innovation skills.
• Does not provide a safe and supportive environment for the team to take creative risks.
• Does not encourage the team to challenge the status quo and think outside the box.
• Does not recognize or appreciate the value of creative thinking and innovation in achieving business goals.
• Not proactive in seeking out new and innovative opportunities for the team.
• Does not provide the necessary autonomy and freedom for the team to explore creative solutions.
• Does not empower the team to take ownership of their creativity and innovation efforts.
• Does not recognize or address barriers that may hinder the team’s ability to be creative and innovative.
• Does not provide the necessary support and resources for the team to implement creative solutions.

Accountability performance review phrases

Providing employees with feedback on accountability encourages responsibility, trust, and high performance, contributing to your company’s success.

Performance review accountability

In performance reviews, accountability is crucial for assessing employees’ reliability and commitment to their roles . Feedback on accountability evaluates their ability to take ownership of their work, meet deadlines, and fulfill commitments. It reinforces the importance of responsibility and reliability while setting clear expectations for future performance. By recognizing instances of accountability and addressing areas for improvement, managers cultivate a culture of trust and integrity within the organization, ultimately leading to improved employee engagement and productivity.

• Demonstrates responsibility by assisting team mates with their tasks willingly.
• Takes full accountability for actions and never avoids responsibility.
• Assists coworkers promptly in response to workload changes.
• Offers assistance to others proactively.
• Volunteers assistance even when not expected.
• Displays empathy towards others’ needs.
• Strives to foster a positive work atmosphere.
• Shows awareness of external environmental needs.
• Efficiently utilizes time consistently.
• Welcomes feedback on work openly.
• Takes ownership of tasks from start to finish autonomously.
• Identifies when additional help is needed and finds solutions without compromising quality or deadlines.
• Acknowledges mistakes as opportunities for growth.
• Considers impacts of actions and decisions on others.
• Leads by example with a strong work ethic.
• Maintains integrity and earns trust through consistent demonstration of competence.
• Respects organizational hierarchy while contributing innovative ideas.
• Finds purpose in work beyond self-interest.
• Considers multiple perspectives and builds consensus before deciding on solutions.
• Gives credit to others and shares team accomplishments.
• Meets commitments reliably while adapting plans to new information.
• Maintains a positive, solution-oriented mindset under stress.
• Advocates for process improvements based on objective data.
• Builds cooperative relationships across departments to enhance coordination.
• Leads with compassion and mentorship.
• Remains solutions-focused under pressure.
• Admits gaps in knowledge and seeks guidance.
• Approaches conflicts with empathy, fairness, and good faith.
• Holds self to high standards with diligence.
• Focuses on completing tasks before moving to new priorities.
• Proactively leads and anticipates challenges.
• Sets vision and strategy while empowering others.
• Fosters a growth culture where all contribute.
• Maintains a learning mindset to optimize outcomes.
• Fosters collaboration for maximum impact.
• Frequently shifts responsibility onto others.
• Reluctant to acknowledge failures.
• Struggles with accepting responsibility.
• Often makes excuses for failure.
• Blames processes and policies for shortcomings.
• Resists feedback that challenges assumptions.
• Takes credit for team accomplishments while avoiding blame.
• Focuses on others’ mistakes rather than supporting improvement.
• Fails to follow through on commitments.
• Makes excuses for missed deadlines.
• Acts entitled and resistant to additional responsibilities.
• Avoids owning up to subpar work.
• Plays the blame game instead of resolving issues constructively.
• Lacks self-awareness and initiative.
• Needs constant supervision and prompting.
• Becomes defensive when standards are enforced.
• Acts entitled when asked to improve.
• Lacks ownership over projects.
• Misses obvious problems.
• Avoids difficult conversations and decisions.
• Fails to acknowledge missteps.
• Lacks attention to detail and quality.
• Acts entitled when given feedback.
• Lacks initiative and ownership.
• Plays the victim rather than taking responsibility.

Performance review customer focus

Providing employees with feedback about customer focus is crucial as it reinforces the importance of prioritizing customer needs and customer satisfaction . This feedback aligns employee behavior with organizational goals, empowers employees to understand the impact of their interactions on customer experiences, and improves customer retention and business outcomes.

Performance review phrases for customer focus

• Demonstrates skill in finding the right approach with any client, even the most critical.
• Maintains politeness and friendliness with customers, avoiding interruptions during conversations.
• Commits to fulfilling promises made to clients without fail.
• Prioritizes the comfort and convenience of clients.
• Goes above and beyond job requirements consistently to satisfy customers.
• Exhibits proficiency in working with clients, receiving no complaints from them.
• Handles difficult customers gracefully.
• Achieves consistently high marks on customer satisfaction surveys.
• Provides consistent, quality service to all customers.
• Follows up with customers promptly.
• Ensures customers are accurately informed, making an extra effort to do so.
• Actively listens to customers, seeking to understand their needs and preferences.
• Responds to customer inquiries promptly and professionally.
• Takes ownership of customer issues and diligently works to resolve them.
• Anticipates customer needs and offers proactive solutions.
• Demonstrates empathy and understanding when customers express frustration.
• Maintains a positive attitude even when dealing with challenging customers.
• Takes responsibility for customer outcomes and aims to exceed expectations.
• Builds rapport and trust with customers through consistent high-quality service.
• Demonstrates flexibility and adaptability to changing customer needs.
• Possesses a deep understanding of the products or services provided to customers.
• Seeks feedback from customers to improve service and product offerings.
• Maintains accurate and up-to-date records of customer interactions and needs.
• Responds to customer complaints urgently and resolves them quickly.
• Proactively identifies and addresses potential customer issues.
• Exhibits patience and persistence in resolving complex customer issues.
• Stays informed about competitors and industry trends to better serve customers.
• Can handle everyday customer service situations but lacks flexibility and knowledge in complex issues.
• Needs to reduce average time per call, especially when it is high.
• Handles phone customer service well but struggles with face-to-face interactions.
• Receives consistently low marks in customer satisfaction surveys.
• Needs improvement in active listening skills.
• Attendance and participation in customer service training sessions are lacking.
• Frequently passes challenging issues to others instead of addressing them personally.
• Demonstrates frustration with clients who ask questions.
• Struggles with difficult customers, often deferring to a supervisor.
• Lacks initiative in finding solutions to challenging customer issues.
• Displays impatience or irritation with customers who have complex needs.
• Fails to take ownership of customer issues and often passes them to others.
• Lacks timely and effective follow-up with customers.
• Shows a lack of empathy and understanding with dissatisfied customers.
• Communicates poorly with customers, leading to misunderstandings.
• Does not take responsibility for customer outcomes and tends to blame external factors.
• Provides inconsistent service quality to customers.
• Fails to anticipate customer needs or proactively offer solutions.
• Does not seek or utilize customer feedback for improvement.
• Neglects to maintain accurate records of customer interactions.
• Responds slowly to customer complaints and does not resolve them promptly.
• Lacks patience and persistence in resolving complex customer issues.
• Lacks understanding of products or services offered to customers.
• Fails to adapt to changing customer needs.
• Does not maintain professionalism in high-pressure situations.
• Lacks understanding of the importance of customer service.
• Fails to proactively address potential customer issues.
• Does not take customer feedback seriously or use it for improvement.
• Fails to fulfill commitments made to customers, leading to dissatisfaction.
• Shows reluctance to learn and improve in customer service skills.

Performance review phrases decision making

Providing employees with feedback about problem-solving and decision-making skills is essential for fostering innovation and efficiency. By acknowledging strengths and addressing areas for improvement, feedback empowers employees to develop critical thinking and sound judgment, leading to better problem resolution and increased productivity. Use these performance review phrases tailored to decision-making and problem-solving to provide employees with specific and actionable feedback .

Performance review phrases problem solving

• Skillful at analyzing situations and working out solutions.
• Clearly defines problems and seeks alternative solutions.
• Demonstrates decisiveness in difficult situations.
• Makes sound, fact-based judgments.
• Carefully analyzes issues and explores different resolutions.
• Demonstrates creativity and innovation in problem-solving.
• Prioritizes competing demands and makes tough decisions.
• Displays good judgment and critical thinking skills.
• Identifies root causes of problems and addresses them effectively.
• Considers all factors before determining the best course of action.
• Thinks through potential consequences before finalizing plans.
• Objectively weighs pros and cons to arrive at well-reasoned conclusions.
• Solicits input from others to gain diverse perspectives.
• Maintains composure under pressure and makes level-headed choices.
• Approaches issues with an open mind to find optimal solutions.
• Thinks creatively to tackle challenging problems.
• Learns from past experiences to improve decision making.
• Breaks large problems down into manageable pieces.
• Balances the bigger picture with important details.
• Gathers relevant facts from reliable sources.
• Adapts decisions based on new information.
• Finds practical solutions within constraints.
• Evaluates outcomes and adjusts as needed.
• Foresees potential obstacles or consequences.
• Balances risks and potential benefits in decision making.
• Draws logical conclusions based on evidence.
• Considers diverse viewpoints to develop plans.
• Prioritizes and tackles important issues first.
• Remains open to new information and perspectives.
• Re-evaluates solutions against goals and refines as needed.
• Anticipates second and third order effects of choices.
• Applies overly complex approaches to problem-solving.
• Struggles with difficult problems.
• Avoids awkward situations.
• Loses focus when faced with complexity.
• Makes hasty decisions without considering factors.
• Fails to acknowledge flaws in reasoning.
• Makes inconsistent decisions without rationale.
• Does not re-evaluate choices when needed.
• Fails to consider implications of decisions.
• Does not gather sufficient information.
• Allows emotions to cloud judgment.
• Rejects contradictory input.
• Becomes flustered under pressure.
• Approaches issues with closed mind.
• Focuses on single solutions.
• Fails to see broader implications.
• Does not learn from past errors.
• Makes excuses for unsuccessful solutions.
• Avoids responsibility for consequences.
• Jumps to conclusions without facts.
• Struggles to break problems down.
• Loses sight of overarching goals.
• Relies on anecdotes over data.
• Fails to re-examine assumptions.
• Does not establish evaluation criteria.
• Ignores potential challenges.
• Struggles to prioritize effectively.
• Fails to adapt to changing circumstances.
• Proposes unrealistic solutions.
• Rushes through decisions without analysis.

Performance review phrases for dependability

Providing employees with feedback about dependability is crucial for maintaining trust and efficiency within the organization. It reinforces the importance of reliability and meeting deadlines , helping employees understand how their performance impacts team dynamics and productivity. By addressing areas needing improvement, feedback empowers employees to enhance their dependability and contribute more effectively to organizational success, fostering a culture of accountability and reliability.

Performance review phrases reliability

• Willing to work overtime until the project is finished.
• The go-to person if the task absolutely must be completed by a given time.
• Dependable and turns in good performance each day. Never fails to impress.
• Shows faithful commitment to getting the job done, consistently performing at or above expectations.
• Known for dependability and willingness to do what it takes.
• Can be counted upon for steady performance.
• Consistently demonstrates solid performance in all aspects of work.
• Handles projects conscientiously from start to finish.
• Meets deadlines reliably and completes work within expected timeframes.
• Follows through consistently and honors commitments.
• Accepts responsibility for tasks and sees them through to completion.
• Maintains a consistent level of quality and effort in all duties.
• Work is thoroughly done right the first time with few errors.
• Can be counted on to handle important tasks independently.
• Punctual and dependable in attendance and timekeeping.
• Keeps others informed of progress and potential delays.
• Maintains focus and follows through to the end of projects.
• Colleagues trust that work assigned will be done reliably.
• Accountable and takes ownership of responsibilities.
• Performance level remains consistent even under pressure.
• Maintains composure and continues working steadily.
• Proactive in preventing delays or issues with deadlines.
• Work habits demonstrate discipline and dependability.
• A rock others can lean on in times of heavy workload.
• Performance level is unwavering despite distractions.
• Delivers on commitments with consistent effort and quality.
• Cannot depend on him. Better to assign tasks to someone else.
• Productivity is not as good as coworkers’.
• Very loyal but cannot be depended on. An irresponsible person.
• Demands reliability from others, but not from himself.
• Energy, drive, and performance levels are inconsistent and unpredictable.
• Makes promises that aren’t kept.
• Guarantees deadlines will be met, but consistently misses them.
• Reliable when it suits him, constantly needs reminders for disliked tasks.
• Work quality and effort levels vary unpredictably.
• Does not demonstrate consistent ownership of responsibilities.
• Makes excuses when failing to follow through on commitments.
• Others cannot rely on him to manage important duties independently.
• Work is error-prone, quality is not maintained.
• Easily distracted or sidetracked from tasks.
• Productivity decreases significantly under normal pressure.
• Unreliable and inconsistent in following instructions.
• Does not take initiative or demonstrate accountability.
• Struggles to multi-task or manage deadlines effectively.
• Colleagues cannot depend on tasks being done right the first time.
• Becomes overwhelmed and makes poor choices when busy.
• Struggles to maintain focus and follow projects through.
• Misses important details and fails to deliver quality work.
• Does not keep others informed of progress or delays.
• Work cannot be depended on to meet professional standards.
• Easily distracted by unrelated tasks or personal matters.

Performance review phrases integrity

Providing employees with feedback about integrity is crucial for upholding trust and ethical standards within the organization. It reinforces the importance of honesty, transparency, and adherence to organizational values, helping employees understand the impact of their actions on the workplace culture and reputation. Addressing any integrity concerns empowers employees to uphold ethical standards and contribute to a positive work environment, fostering honesty and trustworthiness throughout the organization.

Performance appraisal phrases for integrity

• Very honest, never abusing company benefits for personal purposes.
• Highly principled, treating all coworkers equally, regardless of gender, age, or any other factor.
• Has the ability to resolve disputes with clients and partners peacefully.
• Discourages gossip or other negative discourse at the workplace, forming a good working climate.
• Understands legal responsibility to the company very well.
• Strong sense of integrity underlies all dealings with vendors.
• Makes decisions that consistently reflect a strong commitment to acting reputably.
• Never shares confidential company information with outsiders without proper authorization.
• Reports any violations of company policies or code of conduct witnessed.
• Handles all customer complaints with empathy, respect, and care.
• Takes responsibility for own mistakes and learns from them.
• Gives credit to colleagues for their contributions and does not take sole credit for teamwork.
• Leads by example with high ethical standards in all dealings.
• Honest and transparent in all communication with management and peers.
• Handles conflicts of interest appropriately and does not let personal interests influence professional decisions.
• Respects privacy and protects sensitive information of customers, partners, and the company.
• Makes well-considered decisions keeping long-term interests of stakeholders in mind.
• Takes a principled stand against unfair treatment or discrimination.
• Acts with utmost integrity in all internal and external interactions.
• Takes responsibility for ensuring team follows the company code of conduct.
• Leads by setting an example of high ethical values in day-to-day work.
• Honest and transparent in documenting work progress and results.
• Takes initiative to clarify and understand expectations to avoid misunderstandings.
• Respects and complies with all applicable laws and regulations.
• Handles sensitive information with discretion and does not misuse authority or access.
• Truthful and factual in preparing any documents and records.
• Leads by personal example of ethical and lawful conduct.
• Occasionally made misleading statements that needed correction.
• Accusations from customers of being untruthful.
• Integrity does not seem to rank particularly highly on priorities.
• Expects integrity from others, but doesn’t always display it himself.
• Demonstrates acceptable levels of integrity only intermittently.
• Showed several recent lapses in integrity.
• Violates company standards and expectations regarding employee integrity.
• Cost the company customers and money because of disingenuous behavior.
• Integrity seems flexible when it suits purposes.
• Lack of integrity undermines effectiveness and damages credibility.

Performance review phrases flexibility

Feedback on flexibility in performance reviews is important as it encourages employees to adapt to change and new ideas. It helps create a culture of innovation and agility in the organization. Ultimately, addressing flexibility promotes individual growth and organizational success.

• Ready to make new and carefully considered decisions if the situation has changed and the previous actions have become inappropriate.
• Ready to work extra hours if urgent and essential issues must be solved by the end of the day.
• Strong and confident but at the same time open-minded. Always ready to consider proposals from colleagues.
• Always stays aware of market changes to be able to react immediately. This awareness helps the company develop and flourish.
• Shows initiative and is flexible when approaching new tasks.
• Ready to consider new perspectives and adjust views if compelling counterarguments are presented.
• Willing to take on additional responsibilities outside normal role when the team needs support.
• Adapts smoothly to changing priorities and demands without becoming frustrated or overwhelmed.
• Remains open to alternative solutions even after committing to a particular course of action.
• Embraces diverse viewpoints and values the unique perspectives of all team members.
• Receptive to feedback and uses it constructively to strengthen performance.
• Transitions between tasks seamlessly thanks to ability to stay focused yet flexible.
• Brings a versatile skill set to each new challenge and finds innovative ways to add value.
• Tailors approach based on the unique needs of diverse clients and stakeholders.
• Readily takes on different roles to ensure all work gets done to a high standard.
• Handles unforeseen complications calmly and creatively without compromising quality or deadlines.
• Maintains a high level of performance despite unpredictable demands and shifting company priorities.
• Embraces change proactively and sees it as an opportunity rather than a disruption.
• Finds the upside in difficulties and uses challenges to strengthen adaptability.
• Approaches each new task with an open and inquisitive mindset rather than rigid preconceptions.
• Does not excel at activities which require a high degree of flexibility.
• Can change point of view without analyzing or defending it. Should be more certain about proposals.
• Tends to resist activities where the path is unknown.
• Becomes uptight when the plan changes.
• Not comfortable when the agenda changes unexpectedly.
• Prefers sticking to a set routine and gets uneasy with unexpected deviations.
• Adapting to new situations does not come naturally and would benefit from being more open to change.
• Gets stuck in rigid thinking and has difficulty considering alternative perspectives.
• Shows reluctance to adjust approach even when presented with a better option.
• New information that contradicts preconceptions can make defensive rather than open-minded.
• Last-minute changes can frustrate as likes advance preparation and scheduling.
• Tendency to get stuck in rigid ways of thinking instead of considering different perspectives.
• Adjusting to alternative solutions requires more effort than sticking to original idea.
• Shows reluctance to modify strategies even when circumstances change.
• Openness to alternate viewpoints is an area that can further develop for improved flexibility.
• Demonstrates rigidity in thinking patterns and could benefit from strengthening adaptability skills.
• Going outside prescribed processes to get work done can be challenging.

Performance review for leadership

Providing employees with feedback about leadership skills during performance reviews is essential for their career growth and the organization’s success. This feedback helps employees understand their strengths and areas for improvement in leading teams and projects, aligning their behavior with organizational goals and values. By addressing any gaps in leadership capabilities, feedback empowers employees to enhance their skills and positively impact team performance, fostering a culture of effective leadership within the organization .

• Distributes resources in an appropriate manner depending on the priority of assignments.
• Establishes a corporate culture of reliability and caring.
• Is ready to share information and knowledge for the common development of all staff.
• Is very helpful when mentoring entry-level staff getting used to their jobs.
• Creates a culture of dialogue.
• Recognizes staff for a job well done.
• Allocates tasks appropriately based on the prior assignments.
• Understands people and the different ways to motivate them to get the job done.
• Provides constant coaching and guidance to employees.
• Cultivates an atmosphere of teamwork and cooperation.
• Leads by example with integrity and strong work ethic.
• Empowers staff to take initiative within clear guidelines.
• Encourages open communication up and down the chain.
• Provides regular constructive feedback and coaching.
• Celebrates both individual and team achievements.
• Makes oneself available as needed for guidance.
• Helps staff set and pursue career development goals.
• Delegates appropriately based on competencies.
• Gives credit to staff for accomplishments.
• Removes obstacles to allow staff to excel.
• Provides stretch assignments for growth opportunities.
• Leads with a vision that inspires commitment.
• Empowers staff to find innovative solutions.
• Cultivates an inclusive environment of respect.
• Confuses the employees through different directions and guidance.
• Rarely shows appreciation for good performance.
• Fails to explain procedures to subordinates clearly. Lacks the qualifications to be an effective mentor.
• Gets frustrated easily with new team members and fails to offer any support.
• Often impatient and unhelpful.
• Sends mixed signals to the team regarding goals and day-to-day activities.
• Rarely shows any recognition to the team.
• Sets unreasonably high expectations for the team.
• Provides inconsistent direction without clarity.
• Does not recognize contributions publicly.
• Lacks patience when explaining procedures.
• Appears unsupportive of new staff questions.
• Shows irritation easily instead of calm guidance.
• Sends conflicting cues about priorities.
• Sets unrealistic targets without resources.
• Does not cultivate an atmosphere of trust.
• Delegates poorly without clarity on expectations.
• Does not connect staff to learning opportunities.
• Lacks vision and fails to inspire commitment.
• Plays favorites within the team.
• Shows lack of interest in staff development.
• Fails to build an inclusive work culture.
• Lacks integrity and consistency in leadership.
• Is unavailable and unapproachable as needed.

Performance review comments initiative

Providing feedback on initiative during performance reviews is important because it encourages employees to take action and contribute ideas. It helps create a culture where employees feel empowered to drive progress and innovation . Ultimately, addressing initiative promotes success for both individuals and the organization.

• Doesn’t wait for instructions, shows initiative to find new tasks.
• Requires minimal supervision, shows initiative independently.
• Goal-oriented, sets own priorities to accomplish job.
• Takes initiative in overcoming obstacles and finding resolutions.
• Considered best person in group for innovative ideas and effective working methods.
• Never minds taking on new tasks, even the most difficult ones.
• Consistently looks for ways to add more value through continuous improvement.
• Willingly takes on additional responsibilities outside core job scope.
• Proactively seeks out new challenges and stretches continuously.
• Takes ownership and drives tasks from start to finish without needing oversight.
• Solves problems independently before escalating issues.
• Identifies needs and opportunities others may miss and acts quickly.
• Leads by example, inspires others through high levels of self-motivation.
• Identifies and implements efficiencies to optimize performance.
• Initiates collaborative relationships for mutual benefit.
• Takes on additional work during peak periods without needing to be asked.
• Approaches challenges with a can-do attitude, finds solutions independently.
• Identifies and acts on opportunities for organizational improvement.
• Proactively manages workload and workstreams with little supervision.
• Implements best practices to continuously raise performance.
• Takes ownership of projects, driving them proactively.
• Applies skills to new areas for organization’s benefit.
• Builds strong internal and external working relationships proactively.
• Contributes innovative ideas at team meetings and discussions.
• Takes on stretch assignments eagerly to accelerate learning and growth.
• Drives continuous improvement initiatives independently.
• Implements new processes or systems for enhanced effectiveness.
• Pitches in to help others complete their work as needed.
• Takes actions independently to advance organizational priorities and strategy.
• Seems too difficult for him to do job on his own.
• Poor abilities to establish priorities and courses of action for self, lacks planning and follow-up skills to achieve results.
• Needs close supervision when performing assignments.
• Doesn’t seek out opportunities to learn and grow within role.
• Passively waits to be told what to do rather than driving tasks proactively.
• Lacks motivation, relies heavily on external direction.
• Fails to identify needs and opportunities for improvement.
• Does not look for ways to add more value or take on additional responsibilities.
• Avoids or is slow to take on new challenges and stretch assignments.
• Escalates issues prematurely rather than solving problems independently.
• Struggles to work independently, not self-starting.
• Lacks proactive, solution-oriented approach to tasks and challenges.
• Fails to identify opportunities for process improvements.
• Relies on others to identify additional work needed during peaks.
• Lacks can-do attitude, depends on others to solve problems.
• Ineffective at independent time management and workload prioritization.
• Does not initiate implementation of industry best practices.
• Lacks ownership over projects, depends on significant oversight.
• Rarely contributes innovative ideas or suggestions proactively.

Employee performance review comments job knowledge

Giving employees feedback about job knowledge during performance reviews is essential to ensure they have the skills needed for their roles . It reinforces the importance of continuous learning and staying updated on industry trends. Addressing job knowledge promotes competence, growth, and excellence within the organization.

Performance review job knowledge phrases

• Possesses perfect knowledge and skills useful for the job.
• Has deep knowledge of products and particular characteristics of company’s products.
• Takes available opportunities to increase knowledge of relevant job skills.
• Completes assignments accurately and efficiently.
• Maintains up-to-date level of professional and technical knowledge.
• Demonstrates knowledge of job on a daily basis.
• Always applies new knowledge to work and keeps up with changes in field.
• Has excellent grasp of technical aspects of role.
• Seeks out opportunities for continuous learning and skills development.
• Demonstrates expertise when answering questions from others.
• Applies specialized skills and knowledge effectively to all tasks.
• Troubleshoots issues efficiently using in-depth product understanding.
• Keeps well-informed of best practices and emerging standards.
• Delivers work to expert level through extensive learning.
• Takes advantage of all training opportunities provided.
• Shares knowledge and expertise willingly with others.
• Learns quickly and applies new skills independently.
• Stays well-informed on industry news and competitor offerings.
• Contributes insights based on in-depth knowledge and research.
• Provides expert guidance to others regularly.
• Enhances knowledge continuously through self-study.
• Makes complex topics easily understood for others.
• Recommends process improvements based on leading practices.
• Mentors less experienced team members effectively.
• Incorporates feedback to enhance skills and performance.
• Cannot fulfill duties due to lack of necessary knowledge of job.
• Not as knowledgeable about job and its requirements as expected.
• Doesn’t know key fundamentals of job, always asks for other people’s instruction.
• Repeatedly asks same questions about job duties, does not retain important information.
• Skill set does not meet requirements for job.
• Not taking advantage of available learning resources to expand job knowledge.
• Relies too heavily on others rather than developing greater self-sufficiency.
• Learning plan needed to strengthen job knowledge and skills.
• Consistently demonstrates lack of understanding of job requirements and expectations.
• Job knowledge falls short of what is necessary to perform duties effectively.
• Frequently makes mistakes due to inadequate knowledge of job.
• Struggles to keep up with demands of job due to limited understanding of its complexities.
• Has not demonstrated necessary proficiency in job duties despite attempts to improve performance.
• Has not shown significant improvement in job knowledge since hire date.
• Frequently requires assistance from colleagues to complete tasks within job knowledge.
• Appears to have limited understanding of company’s policies and procedures.
• Has not demonstrated ability to apply job knowledge to real-world situations.
• Lacks necessary training and experience to perform job duties effectively.
• Has not demonstrated understanding of importance of job duties to company’s success.
• Consistently fails to meet expectations set for job performance.
• Struggles to keep up with changes in industry due to limited job knowledge.
• Has not shown initiative to improve job knowledge or seek additional training.

Planning and organizing performance review phrases

Giving feedback on planning and organizing during performance reviews helps employees work more efficiently . It reminds them to set goals, prioritize tasks , and manage time effectively. Improving these skills leads to better results for the organization.

Meets or exceed expectations

• Demonstrates good organizational and planning skills.
• Adheres to deadlines and meets production benchmarks.
• Prioritizes tasks effectively based on importance and urgency.
• Allocates sufficient time and resources to complete projects according to deadlines.
• Schedules work systematically and maintains detailed work plans.
• Anticipates risks and roadblocks in advance to plan contingencies.
• Delegates tasks based on skills and workload of team members.
• Monitors progress regularly and makes adjustments to plans proactively.
• Maintains organized documentation, records, and reports on ongoing work.
• Schedules important meetings to ensure timely coordination and progress.
• Plans budgets effectively and completes projects within allocated cost estimates.
• Manages time efficiently and completes tasks as scheduled without delays.
• Establishes standard operating procedures for efficient task completion.
• Plans for potential emergencies and contingencies in advance.
• Schedules work in a manner that prioritizes quality over quantity.
• Ensures proper coordination between different teams and departments.
• Maintains a calendar of important dates and deadlines to track progress.
• Schedules work in a manner that balances multiple ongoing projects.
• Plans and schedules work to achieve objectives within given timeframes.
• Prioritizes new tasks based on strategic organizational goals and objectives.
• Schedules tasks for optimum resource utilization and efficiency.
• Finds it difficult to plan an action without instruction.
• Fails to resolve problems in a timely manner.
• Finds it challenging to determine priorities among competing demands on time.
• Has trouble planning work schedule around deadlines and commitments.
• Requires frequent supervision to stay on track and complete tasks.
• Gets easily distracted and has difficulties managing interruptions.
• Fails to anticipate resource requirements and bottlenecks in advance.
• Struggles to adapt plans when priorities change or issues arise.
• Finds it hard to delegate tasks and monitor progress independently.
• Does not maintain documentation and records work updates properly.
• Has difficulties coordinating with others and sharing status updates.
• Lacks attention to detail and often misses important planning steps.
• Unable to estimate time requirements accurately for projects.
• Does not consider quality standards while scheduling work.
• Fails to identify and mitigate risks proactively in project plans.
• Unable to adapt to changes in priorities or scope without issues.
• Struggles to think ahead and anticipate future planning requirements.
• Unable to allocate budgets effectively for projects and tasks.
• Requires reminders to schedule important client or vendor meetings.

Performance review phrases time management

Giving feedback on time management during performance reviews helps employees work more efficiently and meet deadlines. It reminds them to prioritize tasks and manage their workload effectively. Improving time management skills leads to better performance and outcomes for the organization.

Performance review time management phrases

• Performs tasks with dedication and always accomplishes them on time.
• Demonstrates the ability to manage various tasks and complete them punctually.
• Uses time effectively to address both major and minor responsibilities weekly.
• Divides time logically to achieve set goals.
• Sets clear priorities and objectives to remain focused on important tasks.
• Prioritizes tasks and efficiently completes them within given timeframes.
• Prepares detailed schedules and accurately estimates task durations.
• Avoids distractions to maximize productivity.
• Allocates sufficient buffer time for contingencies and revisions.
• Multitasks effectively without compromising work quality.
• Periodically re-evaluates schedules and adjusts timelines proactively.
• Delegates tasks appropriately for optimal workload distribution.
• Regularly monitors progress against schedules and deadlines.
• Consistently completes tasks on time and manages time effectively.
• Respects others’ time and fulfills commitments as promised.
• Transparently shares status and challenges regarding timelines.
• Manages time effectively, even when faced with unexpected challenges.
• Highly organized and effectively manages time to meet all deadlines.
• Unable to manage time effectively, repeatedly missing project deadlines.
• Needs to improve time management skills for better efficiency.
• Should create weekly work plans to optimize task performance.
• Struggles to complete tasks due to ineffective time management.
• Takes excessive time to complete tasks, requiring better weekly planning.
• Fails to prioritize tasks and loses focus on critical assignments.
• Underestimates task durations.
• Procrastinates and delays tasks until the last minute.
• Easily distracted by social media or non-work related activities.
• Lacks planning and scheduling skills to manage work effectively.
• Ineffective in delegating tasks.
• Fails to communicate proactively about delays or missed deadlines.
• Does not set clear objectives or priorities for work.
• Unable to estimate realistic timelines for tasks and projects.
• Does not regularly monitor progress against schedules and deadlines.
• Disregards others’ time and frequently misses commitments.
• Does not take ownership of work and blames external factors for delays.

Performance review phrases attitude

Providing feedback on attitude during performance reviews is important for a positive workplace . It emphasizes the value of teamwork and productivity, helping employees understand how their behavior affects colleagues and the organization’s culture .

• Builds an atmosphere of trust within the team.
• Cheerful attitude uplifts others in his presence.
• Never complains about the job or colleagues.
• Focuses on the positives when dealing with problems.
• Enthusiastically motivates other team members.
• Finds opportunities to praise others for their efforts and accomplishments.
• Maintains a positive outlook even during stressful times.
• Energy and optimism are contagious.
• Makes others feel valued and respected.
• Looks for solutions rather than dwelling on problems.
• Smile and friendly manner create a pleasant work environment.
• Finds the good in every situation.
• Positivity raises the morale of those around him.
• Makes others feel heard and encourages open communication.
• Optimism is contagious and lifts the spirits of colleagues.
• Looks for lessons in failures and mistakes.
• Encouragement and support motivate others to do their best.
• Brings a sense of fun to work.
• Finds ways to acknowledge others for their efforts regularly.
• Friendly demeanor puts others at ease.
• Expresses appreciation for colleagues and their contributions.
• Enthusiasm is contagious and inspires hard work.
• Focuses on shared goals and teamwork rather than individual accomplishments.
• Positivity makes him a pleasure to work with.
• Finds ways to learn from both successes and failures.
• Can-do attitude boosts productivity.
• Makes others feel their contributions are valued.
• Upbeat manner keeps the team working together harmoniously.
• Language and voice level can be inappropriate.
• Tends to trigger problems between coworkers.
• Displays an overly sensitive and pessimistic personality, focusing too much on negatives.
• Talks negatively about other team members.
• Needs to focus on the positive aspects of the job and team.
• Complaints undermine team morale.
• Dwells excessively on problems rather than seeking solutions.
• Contributes to tension and friction within the team.
• Often has troubles with coworkers, easily angered and argumentative.
• Pessimism saps the energy of colleagues.
• Finds fault easily and fails to acknowledge others’ efforts.
• Takes criticism too personally and becomes defensive.
• Blames others and refuses to accept responsibility for mistakes.
• Lacks tact and consideration in interactions.
• Needs to control temper and attitude, avoiding strong reactions to negatives.
• Fails to acknowledge colleagues’ good work.
• Irritability negatively impacts morale and team cohesion.
• Criticism of colleagues breeds resentment and mistrust.
• Sees setbacks as personal failures rather than learning opportunities.
• Complaints and criticisms distract from productive discussions.
• Contributes more problems than solutions.
• Lacks emotional control and self-awareness in interactions.
• Focuses excessively on minor issues rather than larger goals.

Ending a performance review with closing comments is an opportunity to summarize key points, express appreciation, and set expectations for the future.

Here’s how you could do it:

“Thank you for your dedication and commitment throughout this review process. Your hard work and achievements are greatly valued and appreciated. As we move forward, I encourage you to continue building on your strengths and addressing areas for improvement. Thank you again for your contributions to our team.”

For a simple, yet effective method of employee evaluation, download this free 9 box grid template or this free 360 degree feedback template .

Performance evaluation software

Conducting performance reviews can consume a significant amount of your valuable time and require considerable effort to ensure efficiency. Consequently, they are often overlooked or not taken seriously. However, they are among the most useful tools for enhancing workforce productivity and fostering teamwork, thereby sustaining the organization in the long term.

The most effective way to conduct performance reviews is through HR (human resources) software. Factorial, an HR software solution , offers a comprehensive set of performance management tools and analytics . To learn more about how Factorial can streamline your HR processes by centralizing them in a single platform —rather than scattered across spreadsheets, emails, and paperwork— book a demo to chat with an HR product specialist by clicking the banner below or the button in the top right corner!

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•  Guest Posts

150 Performance Review Examples and Phrases for Giving Effective Feedback

A performance review is an opportunity for your employees to grow. Discover 150 employee performance review examples to help you give constructive feedback.

Table of Contents

Employee performance reviews are crucial for all businesses. They let managers or supervisors assess their staff members' work and offer them insightful, constructive, and honest employee feedback on their:

• Areas of improvement

Employee engagement is also largely dependent on performance reviews. Therefore, you should know the appropriate words or phrases or employee performance review examples to use during a performance evaluation.

Complicated and wordy messages can confuse both the reviewer and the reviewee and, thus, detract from clarity.

However, if you go about it appropriately, performance reviews can promote your employees' professional growth by reinforcing good habits, rectifying undesirable behaviors, and inspiring them to perform better.

Therefore, to help you comprehend better, we’ve curated a list of 150 performance review phrases. But before we go through the list, let's understand what a performance review is in brief.

What is a performance review?

Reviewing the performance of employees is a critical aspect of running a business. It helps to improve the efficiency and productivity of your employees. Effective performance reviews can also help employers accomplish the following:

• Adequately distribute raises or pay increases
• Assist team members in acquiring new skills
• Outline the goals and expectations of the company

Based on the business capacity and size and the goals of the assessments, each company's review procedure may vary in frequency and complexity. The performance review assessments can be carried out either yearly or quarterly.

150 Useful performance review phrases

Below is a list of 150 performance review phrases and examples that you can use based on the position, function, or personality of the employee in question:

1. Teamwork

Here are 9 positive examples of performance review phrases for teamwork:

• Willing to be counted on by their teammates and expect the same in return
• Develops strong relationships in a professional setting with coworkers, superiors, and other staff members
• Provides support to teammates on their tasks, even though they are not directly responsible for them or obliged to help
• Exemplifies a culture of collaboration on a daily basis
• Readily collaborates with their coworkers to accomplish the goal
• Exceptionally adept at motivating team members to bring out their best effort.
• Oversees the team's operations and delegates tasks to team members appropriately.
• Built a highly motivated team that collaborates to commence and finish the task on or before the deadline
• Always willing to assist teammates who are going through a tough time with their responsibilities

Here are 9 negative examples of performance review phrases for teamwork:

• Seems more concerned about achieving their targets than helping anyone who might require some assistance
• Struggles to acclimatize after transferring from a sector that is very autonomous to one that is team oriented
• Although an expert, they tend not to provide professional guidance or assistance to those who may need
• Struggles with completing assignments while collaborating with others
• Doesn't care enough to inspire team members to perform at their highest level while working

2. Attendance

Here are 7 positive examples of performance review phrases for being attentive :

• Replies to emails and attends calls of stakeholders on time
• Attend conferences, workshops, and seminars on time at all times
• Always arrive on time for work each day
• Completed X years of flawless attendance
• Consistently available even when their division's work schedule is unrelated to it
• Follows the schedule and plan as accurately as attainable
• Always shows up on time, sticks to the schedule, and takes lunch breaks as scheduled

Here are 6 negative examples of performance review phrases for being attentive:

• Attends far too many personal phone calls on a daily basis
• Routinely goes past their allotted lunch break, affecting their productivity
• Does not adhere to the attendance requirements set forth by the organization
• Shows up at work late on a regular basis
• Consistently exceeds the allotted number of leaves
• Must learn to arrive timely after scheduled leaves

3. Interpersonal skills

Here are 8 positive examples of performance review phrases for good interpersonal skills:

• Has strong interpersonal skills and needs little to no instruction in communicating well with others
• Possesses the ability to deal with sensitive circumstances promptly and efficiently
• Can hear and effectively comprehend verbal and nonverbal indications from coworkers
• Ensures that their teammates are comfortable with a decision made by a higher authority
• Is an excellent team player who enjoys working with others
• Possesses the ability to resolve team conflicts
• Has the capability to collaborate with colleagues to resolve conflict in a respectful manner
• Possesses the ability to communicate clearly with people from different cultures, places, etc.

Here are 5 negative examples of performance review phrases for good interpersonal skills:

• Refuses to take constructive criticism from coworkers that can help them grow in the corporate world
• Interacts with coworkers in an abrasive and unprofessional manner
• Refuses to take any initiative or incorporate constructive suggestions made by coworkers
• Reacts defensively to constructive criticism
• Appears uneasy when questioned during team meetings

4. Communication skills

Here are 7 positive examples of performance review phrases for good communication skills:

• Adept at efficiently conveying complex messages and decisions
• Routinely offers constructive criticism
• Communicates complex subjects to the rest of the team in a transparent and understandable manner
• Asks interesting and meaningful questions
• Not afraid to answer when confronted with a difficult question
• Is skilled at summarizing and conveying critical business decisions
• Is open to hearing other people's opinions

Here are 7 negative examples of performance review phrases for communication skills:

• Stands out from their colleagues for having excellent employee communication skills
• Repeatedly berates staff members
• Has difficulty interacting effectively in teams
• Instead of doing it themselves, ask other coworkers to convey bad news
• Does not adequately notify supervisors of progress updates
• Does not provide constructive feedback on new initiatives
• Regularly engages in awkward conversations and occasionally becomes territorial

5. Achievement

Here are 8 positive examples of performance review phrases for achievement:

• Sets realistic goals and actively works to meet them
• Surpassed the benchmark by X%, outperforming other team members
• Reduced the time it took to resolve complaints to 24 hours, which boosted customer retention by X%
• Employed effective SEO strategies and increased the site's organic traffic by X%
• Implemented a strategy that works well to optimize work processes
• Working cooperatively with a team was improved by X%
• Generated X% more revenues at the end of the last quarter compared to the previous one
• Used automation tools to save the organization $1 million

Here are 6 negative examples of performance review phrases for achievement:

• Last month's goal was missed by X%
• Would benefit from reviewing their own failures and successes each quarter
• Failure to meet commitments due to a lack of coordination
• Would prosper from defining career goals
• Finds it challenging to provide error-free work consistently
• Improved social media interaction is essential to boost organic traffic

6. Innovation and creativity

Here are 7 positive examples of performance review phrases for innovation and creativity:

• Frequently comes up with fresh, creative answers to handle difficult situations
• Thinks creatively and unconventionally
• Always encourage or assist teammates in coming up with innovative ideas
• Their creative capabilities are a valuable contribution to the company
• Has a strong imagination and routinely offers some of the most original ideas
• Uses creative thinking to carry out a vision for the business
• Consistently offers fresh ideas during meetings and when working on projects

Here are 7 negative examples of performance review phrases for innovation and creativity:

• Could provide alternative strategies for resolving problems
• Could take the initiative to work on new projects
• Their problem-solving methods are typically inflexible and conventional
• Prefers a traditional, cautious approach to problems rather than a creative one
• Could perform better in places that require innovative solutions
• Might use some creative thought
• Too reluctant to take chances on coming up with creative solutions
• Has a habit of rejecting projects that require creative thinking

7. Leadership

Here are 9 positive examples of performance review phrases for leadership:

• Encourages team members to put in a good effort
• Establishes a safe environment for team members to express their thoughts and perspectives
• Recognizes the capabilities of teammates and effectively assigns work
• Keeps team focused and engaged in work
• Expresses sincere appreciation for a job well carried out
• Actively hear what their coworkers are suggesting and respond appropriately to it
• Is an excellent role model for others to emulate
• Encourages the development of an understanding- and learning-centered corporate culture
• Always ready to lend a hand to a teammate

Here are 7 negative examples of performance review phrases for leadership:

• Ambiguous while deciding which objectives and tasks to accomplish
• Seldom acknowledges a successfully completed task with praise or positive feedback
• Regularly causes the team to fall behind with superfluous activities
• Rejects team members' opinions or suggestions
• Does not treat other staff members equally with respect
• Always overanalyzes situations when a speedy resolution is demanded

8. Attitude

Here are 7 positive examples of performance review phrases for attitude:

• Has a positive outlook that encourages their teammates to do better
• Always optimistic in every situation
• Quickly smiles and boosts morale in tense situations
• Always cheer up coworkers
• Does not allow difficult situations to dampen their spirit
• Always comes to work with a cheerful demeanor
• Keeps a persistent, optimistic attitude that motivates others
• Helps others have a positive attitude toward challenges by sharing ideas and thoughts that are constructive
• The way they behave shows how much they like their work
• Fosters a culture of trust among staff members

Here are 7 negative examples of performance review phrases for attitude:

• Has an attitude toward causing problems
• Gets upset easily and shows a pessimistic attitude
• Must learn to accept constructive feedback
• Gets easily distracted or provoked by non-work topics
• Behavior at work exhibits bipolar tendencies

9. Time management

Here are 9 positive examples of performance review phrases for time management:

• Has the capacity to finish tasks, particularly those with tight deadlines
• Shows an excellent capacity for coordinating several tasks and projects simultaneously
• Efficiently utilizes free time
• Effectively manages a variety of tasks and projects without requiring heavy supervision
• Is adept at handling multiple tasks quickly and with precision
• Manage their time quite well
• Consistently fulfills all goals on time
• Creates brief and time-saving presentations
• Schedules meetings on time

Here are 5 negative examples of performance review phrases for time management:

• Fails to meet deadlines despite being granted plenty of time to finish all assigned tasks
• Has trouble coordinating multiple tasks and initiatives
• Does not efficiently manage their work schedule time
• Lacks the ability to efficiently prioritize tasks
• Shows a tendency to let personal matters influence how well they function at work

10. Productivity

Here are 10 positive examples of performance review phrases for productivity:

• Consistently surpasses performance benchmarks
• Has incredibly high standards for productivity
• Have a track record of delivering work at a high caliber
• Constantly looking for ways to be more effective
• Encourages people to perform efficiently at work by maintaining a positive attitude
• Consistently goes above and beyond expectations and delivers the best result
• Significantly contributes to the business's ongoing expansion
• Places a high value on details, which is evident in their work
• Shares their understanding of market trends and best practices with the team to assist them in achieving better results
• Is a key contributor to the organization's success

Here are 5 negative examples of performance review phrases for productivity:

• Requires to pay greater attention to the intricacies before turning in a project
• Finishes the easier tasks first instead of prioritizing the urgent ones
• Doesn't accomplish their work in accordance with the required productivity standards
• Should engage in more training and development activities to advance their knowledge and abilities
• Work performance and productivity have been below par lately

11. Accountability

Here are 5 positive examples of performance review phrases for accountability:

• Accepts accountability for one's actions and contributions as a team member, as well as involvement in the organization's growth
• Respects deadlines and takes responsibility for them
• Acknowledges shortcomings and notifies colleagues when unable to uphold a commitment
• Takes accountability for the part they play in project management
• Unwilling to be complacent with errors and finds resolutions for them

Here are 3 negative examples of performance review phrases for accountability:

• Must accept responsibility for meeting deadlines
• Rejects responsibilities for fixing errors
• Fails to communicate effectively regarding delayed deliverables

Frequently asked questions (FAQs)

Here are some frequently asked questions about employee performance review:

1. What is an employee performance review?

A thorough evaluation of an employee's performance over a specific period is known as an employee performance review. Managers examine an employee's overall performance, point out their merits and shortcomings, provide feedback, and assist them in setting goals during a performance review.

2. What should a performance evaluation of an employee contain?

In the majority of employee assessments, regardless of industry, these capabilities are evaluated:

• Communication
• Problem-solving
• Time management
• Productivity

3 . What are some examples of good performance reviews for employees?

Examples of good performance reviews for employees are:

4. What are some of the areas of improvement for employees?

Some of the areas of improvement for employees are:

5. What are some examples of performance reviews concerning leadership?

Examples of performance reviews concerning leadership are:

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60 Best Performance Review Phrase Examples

Effective performance review phrases from managers are critical to employee growth and development. This in-depth list of example phrases works as a starting point for any manager desiring to improve upon performance review communication, while also leaving room to include their own unique style. 

Managers and employees alike rarely get excited about performance reviews . Sometimes managers lack the confidence to effectively share helpful feedback. In some cases, employees are unsure if they have met leadership expectations. In both cases, clear communication is essential.

Effective communication in performance management is critical to employee growth and development. The health of the organization is largely dependent on each team member fully grasping what is expected of them, and that begins with the manager/employee relationship. While the performance review is not the only determinant of this relationship, it is a defining discussion that gives insight into the level of trust, communication, and respect between the manager and employee. A healthy dose of positive and constructive feedback is needed so the employee knows their value and what action steps to take.

But, effective communication does not come naturally to most. That is why we have compiled a list of performance review phrase examples to help ensure appraisal conversations are pleasant and produce results.

Performance Review Phrases for Employees

It’s a fine balance between honestly sharing performance contributions and sounding arrogant. Reviews can feel awkward because employees generally want to avoid ‘tooting their own horn’ when completing self-evaluations. On the other end, no employee enjoys admitting to their manager the areas in which they struggle. To help combat the self-evaluation challenge, we have listed an easy process below for employees to follow:

• Action- Clearly explain what action(s) you took toward accomplishing the performance objective, goal, or workplace behavior. Be concise but specific. 
• Result- What was the result of the action you took? Describe how your action  impacted your organization and/or your team. 

Following this process reduces emotion and opinion and focuses on concrete results/actions. It also gives managers insight into the employee’s perspective, allowing the manager to provide more intentional feedback. Here are a few general examples of employee comments:

• I adjusted our email campaign to include more stats and less content ( action) based on the desires of our target audience. This resulted in a higher click-through rate and an increase in demo conversions. ( result )
• I scheduled a one-on-one meeting ( action ) with the project lead to hear her concerns about not meeting our deadline. We determined two major issues and devised a plan to tackle them together. We were ahead of our deadline by 2 days. ( result )

Performance Review Phrases for Managers

The example phrases below are categorized by common performance objectives and core values/workplace behaviors. Each objective and behavior is then broken down further into examples for not meeting, meeting, and exceeding expectations. While these comments are meant to be generalized to assist a larger audience, it is critically important to note that each review should be unique to the employee.

Performance Objectives 

• Job knowledge/Self-Development 

Problem-Solving and Decision-Making 

• Productivity 

Quality of Work

Delivers results.

Core Values 

Adaptability

Collaboration, communication, inclusivity, phrase examples for performance objectives, job knowledge/self-development.

Demonstrates a good understanding of job duties and accurately identifies their own strength and development areas. Engages in learning opportunities to further develop skills and capabilities in technical and functional areas, taking constructive feedback when given.

Not Meeting Expectations:

• You have struggled with receiving and implementing constructive feedback regarding your performance. I suggest creating a plan to tangibly apply these suggestions and asking your teammates for help in doing so. 
• Your performance is lacking in [specific area(s)]. I recommend setting a goal of taking one measurable action per week to actively improve in this area.

Meeting Expectations:

      3. You have demonstrated a good understanding of job expectations and embraced your strengths while working on your weaknesses. Well done! For stellar performance, I would encourage you to seek out ways to further enhance your skills, such as feedback from peers, LinkedIn Learning, etc. 

     4. You have gracefully accepted feedback on job performance. Continue implementing the recommendations made.  

Exceeding Expectations:

     5. You have exceeded expectations for all job duties by consistently improving upon your skills, tacking development areas, and taking feedback well. Excellent job!

     6. Your work in this [performance area] is the example by which all other colleagues should follow. Continue capitalizing on your strengths!

Extent to which an employee deals with complex problems in their entirety. Effectiveness of employee addressing and resolving problems. Seeks out new and better solutions. Makes appropriate and timely decisions. 

     7. You have not shown sufficient initiative in providing solutions in a timely manner. Your next steps should include quicker responses to active problems.

     8. Your decisions have not been in line with company standards. I would encourage you to focus on the issue in front of you and eliminate unnecessary distractions.

 Meeting Expectations:

     9. You show obvious skill in providing creative and effective solutions. My only suggestion is to take more initiative in anticipating problems before they arise. 

     10. It is clear you are confident in making good business decisions. I would just encourage you to seek out new and improved ways of solving problems with increased efficiency.

     11. You have a knack for finding solutions when others can’t. I look forward to seeing your skills continue to benefit the organization!

     12. Excellent proficiency in problem-solving and making decisions. Your skills set a great example for your team. 

Productivity

Extent of work volume employee regularly produces. Efficient management of workload. Satisfactory speed and consistency of output. Completes requirements/projects within specified timeframe. 

     13. Your productivity has been inconsistent and work is often not completed on time. The action steps required are to meet all upcoming deadlines and ensure work is not missing important items.

     14. You seem to struggle with managing your workload well. I would recommend breaking down deadlines into smaller deadlines for yourself to ensure things are done well and on time. 

     15. You show efficiency and care in the work you produce. Continue honing in your skills and you will see your projects completed faster and even more efficiently. 

     16. Your work is reliable and consistent. As your comfort with [insert task] increases you will be even more impressed with what you can accomplish!

     17. The speed and volume of your work is highly impressive. You show great skill in managing your workload beyond what is required of you.

     18. The consistency of your work is highly reliable and completed well before deadlines. Your skill in this area is obvious and does not go unnoticed. 

Extent to which employee can be counted on to carry out assignments to completion. Work is thorough, accurate, and meets standards. Employee corrects errors and questions inconsistencies. 

     19. Your efforts in [insert area] have not met required standards. It is important that you always check your work for errors before submitting it.

     20. Your team has not been able to trust that you will complete what is required of you on time. A good next step would be to choose a teammate who can help answer any questions you have and hold you accountable to work completion. 

     21. Your work to date has been thorough and consistent with minor errors. Nicely done! I would encourage you to be just a bit more diligent in checking your work for inaccuracies before submission.

     22. Your dedication to completing work on time is very beneficial to your whole team. My only additional feedback is to work to put just as much effort into quality as you do to deadlines.

     23. The quality of your work is excellent and consistently shows no errors. You go above and beyond to ensure no inconsistencies are present. 

     24. Your team and the organization at large benefit from the thoroughness of your work. Everyone knows if you are working on it, it will be done on time and with near perfection. 

Maintains focus and prioritizes tasks based on importance and delegates appropriately. Actively identifies ways to improve. Completes all tasks and goals with accuracy. 

     25. Your tasks have not been prioritized appropriately and therefore do not produce consistent results. It is crucial that you focus on managing your time better, perhaps by writing to-do lists each day. 

     26. Your results have suffered because you appear unwilling to delegate tasks appropriately. I would encourage you to find 2 to 3 tasks you are comfortable passing off to others.

     27. You have mastered the art of prioritizing what is important and you consistently produce results. I would now encourage you to shift your focus to ways you could improve upon [insert skill].

     28. You have actively been improving upon your skillset in this role and continue to produce good results. I would suggest that you continue to work on prioritization to ensure you do not rush to complete things.

     29. Your results produced are consistently exceeding what is expected of you. You skillfully delegate when appropriate and show initiative in improving upon your areas of opportunity. 

     30. Your ability to remain focused on the task at hand is highly impressive. You can always be counted on to deliver results and accomplish all goals. 

Phrase Examples for Core Values

Leads change by example. Accepts change as positive. Adapts plans as necessary. 

     31. Your resistance to change causes disruption and creates a negative work environment. You are expected to take necessary changes in stride and ask any questions you have politely and professionally. 

     32. Your unwillingness to shift plans when necessary slows down work and is frustrating to others. I encourage you to respectfully respond when changes occur and strive to be an example to those around you.

     33. You have proven to be skilled in adapting when necessary and this sets an example for others. I would recommend encouraging your teammates to embrace your attitude by speaking positively about change when it occurs. 

     34. Your willingness to shift your plans when necessary does not go unnoticed. As you continue to hold a positive attitude, change will get even easier!

     35. Your ability to seamlessly transition when necessary is an example to others. Letting the adjustments roll off your back, you forge ahead to complete what is required of you every time. 

     36. You have become a champion of change for your team. They look to you as the reference point for how they should respond and you carry that responsibility graciously. 

Seeks input and ideas from others. Able to effectively work with different personalities and pursue common goals. Respects other opinions. 

     37. You seem to have a difficult time working alongside other colleagues. You are expected to be respectful of other personalities and remain professional, even if you do not like or agree with something.

     38. You have shown an unwillingness to hear ideas other than your own. I encourage you to remain a professional and be willing to work with your colleagues, hearing out their thoughts even if you disagree.

     39. You are a team player and willing to work with people who are not like you. My only recommendation is to actively seek out additional ideas from your colleagues. 

     40. You successfully work toward the same goals with your teammates and remain respectful of all input. Continue with this approach and you will quickly grow into a leader in this area.

     41. Your ability to work well with anyone in the organization sets the standard for all others. You initiate others’ ideas and input, contributing to a culture of strong collaboration. 

     42. Everyone enjoys working with you, even if their approaches are different from yours. You have proven to be the ultimate example of what it looks like to be a collaborative team member. 

Conveys information and ideas through a variety of media to individuals or groups in a manner that engages the audience and helps them understand and retain the message. 

     43. It is difficult to communicate with you as your messaging is often disjointed and confusing. I would encourage you to slow down when typing emails or speaking with colleagues/clients and ensure you have shared all necessary information.

     44. Colleagues and customers have repeatedly struggled with getting in contact with you. It is imperative you communicate via phone call, email, etc. to those waiting on a clear response from you.

     45. You appropriately communicate all necessary information to those who need it. One additional thing to consider is to be more concise in your messaging and correspondence.

     46. Your communication has been timely and clear. I would encourage you to work on adjusting your messaging to your audience. For example, using different verbiage for colleagues vs. customers. 

     47. Your ability to communicate clear, concise messages to everyone you interact with is inspiring. You craft your messaging to the appropriate audience so that no information is left out. 

     48. Your communication is engaging and easily understood.. Phone calls, emails, and face-to-face conversations are clear and effective, and all parties know exactly what you are trying to say. 

We are all a team. We win together, rejoice together, mourn together. We will not develop cliques, or tolerate ‘water cooler talk.’ 

    49. You have neglected to show inclusivity by speaking negatively about your fellow colleagues. You are expected to act as a member of the team, refraining from contributing to discourse. 

     50. You have been working in a silo. Moving forward, you should interact with your team by actively celebrating wins and discussing losses.

     51. You are a positive and active member of the team. While it is encouraged to celebrate your wins, I would encourage you to also attribute those wins to the team members that helped you get there.

     52. Your behaviors toward your team members prove to be inclusive and kind. I would encourage you to distance yourself from conversations that paint the organization or any of its individual members in a negative light. 

     53. You go above and beyond to ensure all team members feel included and appreciated. You show no appetite for engaging in water cooler talk and have stopped those conversations from continuing when you were in the room.

     54. You never act alone, always winning and losing alongside your teammates. You are the first person to congratulate someone else or to walk with someone through a tough situation. 

Every team member is expected to fulfill his or her commitments to the team. In some cases, this may mean working longer than expected on a particular task.

     55. Your work ethic is lacking and your commitments often go unfulfilled. Your next course of action is to commit to completing all commitments, even when it is inconvenient. 

     56. You show a tendency of giving up on something if it is not completed in the time you expected. You are expected to stick it out and complete what is required of you, even if that means working longer occasionally.

     57. You have demonstrated a strong work ethic and fulfill all commitments. For stellar performance, I would encourage you to anticipate upcoming work so you stay ahead.

     58. Your team members can count on you to get the job done. While this will certainly not happen often, I would encourage you to be willing to work later on occasion so you do not have to rush to fulfill your commitments. 

     59. Your strong work ethic is unmatched. You have gone above and beyond to ensure all work is complete and even stayed behind to help a teammate finish theirs. 

     60. Without prompted, you have willingly stayed late on occasion to ensure your work was completed with quality and on time. You set the example for a strong work ethic on this team. 

Create Effective Performance Review Conversations with WorkDove

The above phrase examples are intended to be a launching point for improved performance reviews but all managers should add in their own style. Each manager and employee relationship is unique and every employee deserves individualized coaching for their needs. 

For the most effective review experience, organizations turn to performance review software to streamline the process. WorkDove provides an easy-to-use performance review tool that integrates employee goals, recognition,  360-feedback , and Workplace Satisfaction results. Our app offers automated reminders and customized templates that fuel the review cycle. Improve retention and employee satisfaction with WorkDove’s review capabilities. 

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January 2024

October 2023

• Great Workplaces
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• Incorporating 160 Effective Performance Phrases in Your Performance Appraisal Review Templates
• Anna Verasai
• May 09, 2023

The process of conducting a performance appraisal can be a daunting task for many managers and HR professionals. It involves assessing an employee’s strengths and weaknesses, setting goals, and providing feedback on their performance. While it’s easy to fall into the trap of using generic phrases and templates, truly effective performance reviews require a personalized touch.

To make the most of performance appraisals, it’s important to use performance appraisal examples that reflect your organization’s culture and values. With the right performance review templates and sample performance appraisals, you can create a language that resonates with your employees, helping them understand their strengths and areas for improvement.

But what makes an effective performance review? The answer lies in using the right performance appraisal phrases and performance evaluation language. Using obscure words and unique expressions can help keep your employees engaged and motivated to improve their performance. Providing effective performance feedback examples and performance appraisal comments can help managers provide constructive feedback that empowers employees to achieve their goals.

Performance Appraisal Phrases For Employee Performance Reviews

In this article, we’ll delve into the intricacies of conducting performance appraisals, exploring the best practices for creating effective performance review templates, and providing sample performance appraisals that reflect your organization’s unique culture. We’ll also explore the art of crafting effective performance appraisal phrases, providing insights into how to provide employee review feedback that truly drives performance. By the end of this article, you’ll be equipped with the knowledge and skills you need to conduct performance appraisals that inspire your employees to reach their full potential.

When conducting a performance appraisal, it’s essential to have a clear set of categories to assess an employee’s performance. By using well-defined categories, managers can provide specific feedback that helps employees improve their work performance. Additionally, having a variety of phrases to choose from helps ensure the review is comprehensive and objective. Below are some categories and phrases to consider when conducting a performance appraisal.

COMMUNICATION SKILLS

Let’s face it, miscommunication can be a huge obstacle in the workplace. Poor communication can lead to misunderstandings, mistakes, and even conflicts. By evaluating an employee’s communication skills , employers can identify areas for improvement and provide targeted training to help them become more effective communicators.

By emphasizing communication skills in the performance evaluation process, employers can also encourage their employees to develop their own unique communication styles. Some employees may be more comfortable with written communication, while others may excel in public speaking or interpersonal communication. By recognizing and rewarding these strengths, employers can create a diverse and dynamic team. Here are 20 performance appraisal phrases to provide feedback on an employee’s communication skills:

• Articulates ideas and thoughts clearly and concisely.
• Uses active listening skills to understand others’ perspectives.
• Effectively communicates with both internal and external stakeholders.
• Responds to feedback constructively and with an open mind.
• Speaks with confidence and clarity during presentations.
• Writes clearly and effectively in both formal and informal settings.
• Keeps others informed and up-to-date on relevant information.
• Demonstrates strong negotiation and conflict resolution skills.
• Adapts communication style to fit the needs of different audiences.
• Asks thoughtful questions to gather information and clarify understanding.
• Maintains a positive and professional tone in all communication.
• Demonstrates empathy and understanding when communicating with others.
• Provides clear and constructive feedback to colleagues and team members.
• Uses appropriate body language and nonverbal cues in communication.
• Proactively communicates challenges or roadblocks to prevent issues from arising.
• Collaborates effectively with team members and encourages open communication.
• Strives to continuously improve communication skills through training and feedback.
• Uses technology effectively to enhance communication and collaboration.
• Takes ownership of communication mistakes and works to correct them.
• Acts as a positive role model for effective communication within the organization.

By incorporating these communication skills categories and phrases into performance appraisals, employers can effectively assess and improve their employees’ communication skills. Performance appraisal templates, examples, and comments are valuable resources for managers to conduct effective performance appraisals that provide employees with constructive feedback and support their growth and development.

Leadership skills aren’t just about being a boss or a manager. They can be demonstrated at any level of an organization, from entry-level employees to executives. And when leadership skills are valued and encouraged in the performance evaluation process, employees are more likely to take ownership of their work, seek out new challenges, and contribute to the overall success of the organization.

So, if you’re an employer or a manager, consider making leadership skills a priority in your performance evaluation process. Look for employees who demonstrate a strong sense of initiative, communication, and teamwork. Provide opportunities for training and development, and recognize and reward those who excel in leadership. And if you’re an employee, don’t underestimate the value of leadership skills in your career. Even if you’re not in a formal leadership position, you can still demonstrate leadership qualities in your work and make a meaningful impact on your team and your organization .

Here are 20 performance appraisal phrases that can be used to evaluate leadership skills include:

• Demonstrates a clear vision and inspires others to follow.
• Displays strong decision-making skills in high-pressure situations.
• Leads by example, setting a high standard for others to follow.
• Effectively communicates expectations and goals to team members.
• Encourages and facilitates collaboration among team members.
• Proactively identifies and addresses potential issues before they become problems.
• Recognizes and rewards team members for their contributions.
• Provides constructive feedback in a supportive manner.
• Acts as a mentor and coach to team members, helping them develop their skills.
• Takes ownership of projects and holds team members accountable for their roles.
• Maintains a positive attitude and fosters a culture of positivity.
• Adapts to change quickly and effectively.
• Develops and implements strategies for continuous improvement.
• Takes calculated risks and encourages others to do the same.
• Demonstrates a strong sense of empathy and emotional intelligence.
• Prioritizes and manages time effectively to ensure successful completion of tasks.
• Creates a sense of purpose and meaning for team members in their work.
• Is receptive to new ideas and feedback from team members.
• Proactively seeks out opportunities for professional development.
• Maintains a professional demeanor in all interactions, setting an example for others.

By using these categories and phrases, organizations can effectively evaluate and recognize employees who demonstrate strong leadership skills, and provide them with the feedback and support they need to continue to grow and excel in their roles.

ATTENDANCE AND PUNCTUALITY

Attendance and punctuality may seem like basic workplace expectations, but they are actually critical indicators of an employee’s commitment and reliability. Consistently showing up on time and being present when scheduled sends a strong message to colleagues and supervisors that an employee is serious about their job and values their role in the organization.

So why is attendance and punctuality such an important factor in the performance evaluation process? Well, for starters, it directly impacts productivity and efficiency. When an employee is absent or arrives late, it can disrupt workflows, delay projects, and cause unnecessary stress for their colleagues.

But it’s not just about the immediate impact on day-to-day operations. Attendance and punctuality also speak to an employee’s overall work ethic and dedication to their job. When someone consistently misses work or shows up late, it can raise questions about their reliability and commitment to the organization.

Here are 20 performance review phrases to evaluate attendance and punctuality:

• Regularly arrives at work on time and ready to start the day.
• Demonstrates a strong commitment to attendance and punctuality.
• Consistently meets attendance and punctuality expectations.
• Arrives early to ensure ample time to prepare for the day ahead.
• Has a consistent attendance record and rarely misses work.
• Shows up to work on time every day, ready to contribute.
• Sets a positive example for the team with their punctuality and attendance.
• Consistently meets deadlines and arrives at meetings on time.
• Is a reliable team member who can be counted on to show up on time.
• Prioritizes attendance and punctuality as a key part of their job.
• Rarely takes unscheduled time off and always informs the team in advance.
• Displays a strong work ethic by always showing up to work on time.
• Is a model employee when it comes to attendance and punctuality.
• Makes a point to arrive early to ensure a smooth start to the day.
• Meets attendance and punctuality requirements consistently and without fail.
• Demonstrates a high level of professionalism by being punctual and dependable.
• Has a history of strong attendance and punctuality performance.
• Maintains a consistent attendance record and has a positive impact on team morale.
• Is a dependable employee who consistently shows up on time.
• Goes above and beyond to ensure attendance and punctuality expectations are met.

By using these performance appraisal categories and phrases, you can accurately assess an employee’s attendance and punctuality. It’s essential to recognize the importance of these skills and ensure that your employees are meeting the necessary requirements. Remember to provide constructive feedback and coaching to help employees improve in areas where they may be struggling.

PROBLEM-SOLVING SKILLS

Think about it: superheroes don’t just rely on their natural talents. They train hard and practice relentlessly to hone their skills and stay sharp. Similarly, employees with strong problem-solving skills don’t just rely on their instincts. They use critical thinking, data analysis, and creativity to come up with the best solutions.

But it’s not just about being a superhero. By emphasizing problem-solving skills in the performance evaluation process, employers can create a culture of innovation and growth. Employees will feel empowered to take ownership of their work, seek out new challenges, and collaborate with others to achieve common goals.

And just like superheroes have their weaknesses, employees may have areas where they struggle with problem-solving. But by identifying those areas through the evaluation process, employers can provide targeted training and support to help employees improve and grow.

Problem-solving is a crucial skill for employees to have, regardless of their role in an organization. It’s important to assess their ability to identify, analyze, and solve problems to ensure that they can contribute to the growth and success of the company. Here are some additional performance review phrases to assess problem-solving skills:

• Effectively resolves complex problems with creativity and critical thinking.
• Demonstrates exceptional analytical skills when faced with challenging situations.
• Consistently comes up with innovative solutions to problems.
• Quickly identifies the root cause of problems and develops effective solutions.
• Takes ownership of problems and proactively seeks out solutions.
• Successfully navigates obstacles to achieve desired outcomes.
• Remains calm and focused when dealing with challenging situations.
• Successfully resolves conflicts and disputes to maintain team cohesion.
• Uses logic and reasoning to effectively evaluate different solutions.
• Consistently meets or exceeds performance expectations when solving problems.
• Effectively communicates problem-solving strategies to others.
• Uses data and research to inform problem-solving decisions.
• Takes calculated risks to solve problems in a timely and effective manner.
• Collaborates with others to develop effective solutions to complex problems.
• Anticipates potential problems and takes proactive measures to prevent them.
• Balances short-term and long-term solutions when solving problems.
• Effectively prioritizes competing demands to ensure timely problem-solving.
• Uses feedback to continually improve problem-solving skills.
• Encourages and empowers others to contribute to problem-solving efforts.
• Demonstrates a willingness to learn and adapt when faced with new challenges.

In addition to these phrases, it’s important to use appropriate performance appraisal categories and templates to ensure that the review is comprehensive and accurate. By using categories such as communication skills, leadership, teamwork, attendance and punctuality, adaptability and flexibility, and problem-solving, organizations can assess employee performance more effectively. Performance appraisal examples and templates can also be helpful in providing guidance and structure for the review process.

An effective performance appraisal requires a collaborative approach that involves clear communication and feedback. By using performance appraisal phrases that are specific, measurable, and relevant, organizations can provide valuable feedback to their employees and help them improve their skills and performance.

TIME MANAGEMENT

Time management is an often-overlooked aspect of workplace productivity, but its importance cannot be overstated. As the acclaimed entrepreneur and author, Jim Rohn, once said, “Time is more valuable than money. You can get more money, but you cannot get more time.”

It is therefore imperative that companies recognize the significance of time management in their employees’ performance evaluations. A recent study by the American Psychological Association revealed that poor time management leads to decreased productivity, increased stress, and a higher likelihood of burnout.

Including time management as a performance indicator in employee evaluations not only promotes efficient use of time but also fosters a culture of accountability and responsibility. It encourages employees to prioritize tasks, meet deadlines, and avoid procrastination. This, in turn, leads to increased job satisfaction, higher job performance, and greater overall success.

Incorporating time management into performance evaluations is not just a matter of adding a checkbox on a form. It requires HR professionals to educate employees on the importance of time management and provide resources such as training and tools to help them manage their time more effectively.

Here are 20 examples of performance review phrases that can be used to assess an employee’s time management skills:

• Consistently meets deadlines and completes tasks on time.
• Prioritizes tasks effectively, ensuring that urgent tasks are completed first.
• Uses time efficiently to maximize productivity and minimize wasted time.
• Demonstrates a strong sense of urgency and consistently meets tight deadlines.
• Takes proactive steps to manage time effectively, including setting reminders and scheduling tasks.
• Is highly organized and efficient in their approach to work.
• Plans and schedules work in advance to ensure deadlines are met.
• Anticipates potential time constraints and takes proactive steps to manage them effectively.
• Shows excellent time management skills, completing tasks on schedule and to a high standard.
• Consistently demonstrates a strong work ethic, working efficiently and effectively to complete tasks on time.
• Is reliable and consistently meets deadlines, demonstrating excellent time management skills.
• Consistently demonstrates an ability to manage multiple tasks and prioritize effectively.
• Manages their workload effectively, consistently completing tasks on schedule.
• Demonstrates excellent organizational skills, which enable them to manage their time effectively.
• Consistently completes tasks within budget and on time.
• Is highly responsive to time-sensitive tasks, demonstrating excellent time management skills.
• Anticipates time constraints and adjusts their work accordingly, consistently meeting deadlines.
• Demonstrates a strong sense of urgency, consistently working to tight deadlines.
• Manages their time effectively, ensuring that all tasks are completed on schedule and to a high standard.
• Is highly efficient in their work, completing tasks on time and to a high standard.

As the great management consultant Peter Drucker famously said, “Time is the scarcest resource and unless it is managed nothing else can be managed.” Therefore, including time management as a performance indicator in employee evaluations is not just beneficial but essential to the success of any organization.

INNOVATION AND CREATIVITY

Innovation is the lifeblood of any successful organization, and as Steve Jobs, once said, “Innovation distinguishes between a leader and a follower.” Therefore, it is crucial that companies recognize and reward innovation as a key performance indicator in employee evaluations.

Innovation can take many forms, from process improvements to breakthrough product developments, and it is vital that employees feel empowered and motivated to contribute their innovative ideas. By including innovation as a performance indicator, companies can encourage a culture of creativity and forward-thinking, and ultimately drive growth and success.

An example that highlights the importance of innovation can be found in the story of the Xerox PARC lab. In the 1970s, Xerox created a research facility, PARC, where they developed the first personal computer, graphical user interface, and mouse. However, Xerox failed to capitalize on these groundbreaking inventions, and it was Apple who ultimately brought them to market and revolutionized the computer industry.

With effective performance review techniques, you’ll see improvements in employee morale and productivity, as well as a boost in your company’s bottom line. Start incorporating these 20 performance appraisal comments and employee review feedback that focuses on innovation today:

• Consistently demonstrates a creative approach to problem-solving.
• Displays a high level of creativity in brainstorming sessions.
• Has a track record of generating new and innovative ideas.
• Shows a willingness to take risks and try new approaches.
• Regularly identifies new opportunities for process improvement.
• Has a talent for thinking outside of the box.
• Demonstrates a natural curiosity and a desire to learn new things.
• Displays a passion for exploring new technologies and methodologies.
• Has a keen eye for identifying opportunities for growth and expansion.
• Demonstrates a unique perspective on business challenges.
• Regularly offers creative and innovative solutions to complex problems.
• Has a proven ability to generate new revenue streams through creative thinking
• Demonstrates a talent for turning creative ideas into actionable plans.
• Shows a talent for identifying and solving customer pain points through innovative solutions.
• Displays a willingness to experiment and try new things to drive business success.
• Has a talent for identifying new market trends and developing products to meet customer needs.
• Regularly participates in innovation-focused training and development opportunities.
• Demonstrates a natural talent for generating ideas that challenge the status quo.
• Displays a track record of successfully implementing innovative solutions to business challenges.
• Has a passion for driving change and pushing boundaries in the workplace.

So why settle for the same old performance review templates and ineffective performance phrases? Give your employees the feedback they deserve with sample performance appraisals that encourage and inspire greatness.

COLLABORATION AND TEAMWORK

Imagine a workplace where every employee works in isolation and never collaborates with others. Sounds boring and unproductive, right? That’s because collaboration and teamwork are crucial components of any successful workplace.

In today’s fast-paced business world, it’s impossible for individuals to achieve success on their own. Collaboration and teamwork allow employees to leverage the strengths of others, leading to greater productivity and innovation. And let’s not forget about the warm and fuzzy feeling of belonging to a team. Working collaboratively fosters a sense of community and shared ownership of projects, leading to increased job satisfaction and employee retention.

Now, let’s talk about the dreaded performance appraisal process. Collaboration and teamwork are essential indicators of good performance. Managers look for employees who can work well with others, contribute to a positive work environment, and help achieve organizational goals. That’s why it’s important to use effective performance review templates and performance evaluation language. It’s also helpful to have performance appraisal comments and performance feedback examples to provide employee review feedback. With that in mind, we have 20 examples of performance evaluation phrases to provide feedback on an employee’s collaboration and teamwork skills.

• Shows an exceptional ability to work well with others towards a common goal.
• Regularly offers assistance and support to colleagues without being asked.
• Communicates effectively with team members, leading to successful project completion.
• Builds trust and respect among team members through strong collaboration skills.
• Demonstrates a strong commitment to teamwork and collaboration.
• Consistently works to improve team dynamics and foster a positive work environment.
• Maintains a positive attitude, even in challenging situations, encouraging others to do the same.
• Brings diverse perspectives to team discussions, leading to more creative solutions.
• Proactively shares knowledge and expertise with team members.
• Effectively manages conflict within the team, leading to successful resolution.
• Takes responsibility for their actions and holds themselves accountable for team success.
• Encourages participation from all team members, ensuring everyone’s voice is heard.
• Collaborates effectively with colleagues from different departments and backgrounds.
• Actively seeks out opportunities to collaborate with others outside of their team.
• Shares credit with the team, acknowledging the contributions of all members.
• Demonstrates flexibility in adapting to changing team needs and priorities.
• Openly communicates feedback to team members in a constructive and supportive manner.
• Works to build a sense of camaraderie and shared purpose among team members.
• Consistently delivers high-quality work, reflecting a commitment to teamwork and collaboration.
• Motivates and inspires team members to achieve common goals through collaboration and teamwork.

Employees who are good collaborators and team players are often recognized for their contributions to the team’s success and are rewarded with promotions or bonuses. However, employees who struggle to collaborate and work well in teams may face negative performance reviews or may not be considered for advancement opportunities.

By prioritizing these skills in the performance appraisal process, employers can increase productivity, innovation, and employee satisfaction, leading to long-term success.

A strong work ethic is the backbone of a thriving workplace. It encompasses dedication, accountability, and consistently delivering high-quality results. Employees who exhibit a strong work ethic often exceed performance expectations, take on additional responsibilities, and go above and beyond expectations. They take pride in their work and are dedicated to meeting organizational goals. Effective performance review templates look for employees who exhibit a strong work ethic and prioritize them for promotions or bonuses.

Conversely, employees who demonstrate a poor work ethic may face negative performance reviews or lose out on advancement opportunities. Poor work ethic can lead to low-quality work, missed deadlines, and negative impacts on team morale. Performance appraisal examples highlight employees who consistently demonstrate a strong work ethic, meet or exceed performance expectations, and take pride in their work.

Here are 20 performance evaluation phrases that can be used to provide feedback on an employee’s work ethic.

• Consistently meets or exceeds performance expectations
• Demonstrates a strong commitment to achieving success
• Takes ownership of work and responsibilities
• Goes above and beyond expectations
• Shows a strong dedication to their work
• Is reliable and accountable
• Consistently delivers high-quality work
• Takes pride in their accomplishments
• Maintains a positive attitude towards their work
• Is willing to take on additional responsibilities
• Shows initiative and drive
• Is highly motivated and focused
• Demonstrates a high level of professionalism
• Is committed to professional development and growth
• Takes constructive feedback positively and applies it to their work
• Is organized and efficient in their work
• Is punctual and meets deadlines
• Shows a strong attention to detail
• Maintains open and clear communication with colleagues and superiors
• Takes personal responsibility for their work and their team’s success.

Employers should prioritize work ethic when evaluating employee performance. By fostering a culture of strong work ethic, organizations can increase productivity, innovation, and employee satisfaction. Effective performance phrases that highlight work ethic help in creating a successful workplace environment, leading to long-term success. It is essential to give employees the right performance appraisal comments and employee review feedback that emphasizes the importance of work ethic.

When conducting performance appraisals, it is important to use appropriate performance appraisal categories and phrases, such as those related to time management, to assess an employee’s performance accurately. By using these phrases, managers can provide specific feedback to employees, helping them to improve their time management skills and work more effectively. Effective performance appraisals help organizations to identify high-performing employees, provide them with appropriate feedback, and develop strategies to help employees improve their performance.

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26 Expert-Backed Problem Solving Examples – Interview Answers

Published: February 13, 2023

Interview Questions and Answers

Actionable advice from real experts:

Biron Clark

Former Recruiter

Contributor

Dr. Kyle Elliott

Career Coach

Hayley Jukes

Editor-in-Chief

Biron Clark , Former Recruiter

Kyle Elliott , Career Coach

Hayley Jukes , Editor

As a recruiter , I know employers like to hire people who can solve problems and work well under pressure.

 A job rarely goes 100% according to plan, so hiring managers are more likely to hire you if you seem like you can handle unexpected challenges while staying calm and logical.

But how do they measure this?

Hiring managers will ask you interview questions about your problem-solving skills, and they might also look for examples of problem-solving on your resume and cover letter. 

In this article, I’m going to share a list of problem-solving examples and sample interview answers to questions like, “Give an example of a time you used logic to solve a problem?” and “Describe a time when you had to solve a problem without managerial input. How did you handle it, and what was the result?”

• Problem-solving involves identifying, prioritizing, analyzing, and solving problems using a variety of skills like critical thinking, creativity, decision making, and communication.
• Describe the Situation, Task, Action, and Result ( STAR method ) when discussing your problem-solving experiences.
• Tailor your interview answer with the specific skills and qualifications outlined in the job description.
• Provide numerical data or metrics to demonstrate the tangible impact of your problem-solving efforts.

What are Problem Solving Skills? 

Problem-solving is the ability to identify a problem, prioritize based on gravity and urgency, analyze the root cause, gather relevant information, develop and evaluate viable solutions, decide on the most effective and logical solution, and plan and execute implementation. 

Problem-solving encompasses other skills that can be showcased in an interview response and your resume. Problem-solving skills examples include:

• Critical thinking
• Analytical skills
• Decision making
• Research skills
• Technical skills
• Communication skills
• Adaptability and flexibility

Why is Problem Solving Important in the Workplace?

Problem-solving is essential in the workplace because it directly impacts productivity and efficiency. Whenever you encounter a problem, tackling it head-on prevents minor issues from escalating into bigger ones that could disrupt the entire workflow. 

Beyond maintaining smooth operations, your ability to solve problems fosters innovation. It encourages you to think creatively, finding better ways to achieve goals, which keeps the business competitive and pushes the boundaries of what you can achieve. 

Effective problem-solving also contributes to a healthier work environment; it reduces stress by providing clear strategies for overcoming obstacles and builds confidence within teams. 

Examples of Problem-Solving in the Workplace

• Correcting a mistake at work, whether it was made by you or someone else
• Overcoming a delay at work through problem solving and communication
• Resolving an issue with a difficult or upset customer
• Overcoming issues related to a limited budget, and still delivering good work through the use of creative problem solving
• Overcoming a scheduling/staffing shortage in the department to still deliver excellent work
• Troubleshooting and resolving technical issues
• Handling and resolving a conflict with a coworker
• Solving any problems related to money, customer billing, accounting and bookkeeping, etc.
• Taking initiative when another team member overlooked or missed something important
• Taking initiative to meet with your superior to discuss a problem before it became potentially worse
• Solving a safety issue at work or reporting the issue to those who could solve it
• Using problem solving abilities to reduce/eliminate a company expense
• Finding a way to make the company more profitable through new service or product offerings, new pricing ideas, promotion and sale ideas, etc.
• Changing how a process, team, or task is organized to make it more efficient
• Using creative thinking to come up with a solution that the company hasn’t used before
• Performing research to collect data and information to find a new solution to a problem
• Boosting a company or team’s performance by improving some aspect of communication among employees
• Finding a new piece of data that can guide a company’s decisions or strategy better in a certain area

Problem-Solving Examples for Recent Grads/Entry-Level Job Seekers

• Coordinating work between team members in a class project
• Reassigning a missing team member’s work to other group members in a class project
• Adjusting your workflow on a project to accommodate a tight deadline
• Speaking to your professor to get help when you were struggling or unsure about a project
• Asking classmates, peers, or professors for help in an area of struggle
• Talking to your academic advisor to brainstorm solutions to a problem you were facing
• Researching solutions to an academic problem online, via Google or other methods
• Using problem solving and creative thinking to obtain an internship or other work opportunity during school after struggling at first

How To Answer “Tell Us About a Problem You Solved”

When you answer interview questions about problem-solving scenarios, or if you decide to demonstrate your problem-solving skills in a cover letter (which is a good idea any time the job description mentions problem-solving as a necessary skill), I recommend using the STAR method.

STAR stands for:

It’s a simple way of walking the listener or reader through the story in a way that will make sense to them. 

Start by briefly describing the general situation and the task at hand. After this, describe the course of action you chose and why. Ideally, show that you evaluated all the information you could given the time you had, and made a decision based on logic and fact. Finally, describe the positive result you achieved.

Note: Our sample answers below are structured following the STAR formula. Be sure to check them out!

EXPERT ADVICE

Dr. Kyle Elliott , MPA, CHES Tech & Interview Career Coach caffeinatedkyle.com

How can I communicate complex problem-solving experiences clearly and succinctly?

Before answering any interview question, it’s important to understand why the interviewer is asking the question in the first place.

When it comes to questions about your complex problem-solving experiences, for example, the interviewer likely wants to know about your leadership acumen, collaboration abilities, and communication skills, not the problem itself.

Therefore, your answer should be focused on highlighting how you excelled in each of these areas, not diving into the weeds of the problem itself, which is a common mistake less-experienced interviewees often make.

Tailoring Your Answer Based on the Skills Mentioned in the Job Description

As a recruiter, one of the top tips I can give you when responding to the prompt “Tell us about a problem you solved,” is to tailor your answer to the specific skills and qualifications outlined in the job description. 

Once you’ve pinpointed the skills and key competencies the employer is seeking, craft your response to highlight experiences where you successfully utilized or developed those particular abilities. 

For instance, if the job requires strong leadership skills, focus on a problem-solving scenario where you took charge and effectively guided a team toward resolution. 

By aligning your answer with the desired skills outlined in the job description, you demonstrate your suitability for the role and show the employer that you understand their needs.

Amanda Augustine expands on this by saying:

“Showcase the specific skills you used to solve the problem. Did it require critical thinking, analytical abilities, or strong collaboration? Highlight the relevant skills the employer is seeking.”  

Interview Answers to “Tell Me About a Time You Solved a Problem”

Now, let’s look at some sample interview answers to, “Give me an example of a time you used logic to solve a problem,” or “Tell me about a time you solved a problem,” since you’re likely to hear different versions of this interview question in all sorts of industries.

The example interview responses are structured using the STAR method and are categorized into the top 5 key problem-solving skills recruiters look for in a candidate.

1. Analytical Thinking

Situation: In my previous role as a data analyst , our team encountered a significant drop in website traffic.

Task: I was tasked with identifying the root cause of the decrease.

Action: I conducted a thorough analysis of website metrics, including traffic sources, user demographics, and page performance. Through my analysis, I discovered a technical issue with our website’s loading speed, causing users to bounce. 

Result: By optimizing server response time, compressing images, and minimizing redirects, we saw a 20% increase in traffic within two weeks.

2. Critical Thinking

Situation: During a project deadline crunch, our team encountered a major technical issue that threatened to derail our progress.

Task: My task was to assess the situation and devise a solution quickly.

Action: I immediately convened a meeting with the team to brainstorm potential solutions. Instead of panicking, I encouraged everyone to think outside the box and consider unconventional approaches. We analyzed the problem from different angles and weighed the pros and cons of each solution.

Result: By devising a workaround solution, we were able to meet the project deadline, avoiding potential delays that could have cost the company $100,000 in penalties for missing contractual obligations.

3. Decision Making

Situation: As a project manager , I was faced with a dilemma when two key team members had conflicting opinions on the project direction.

Task: My task was to make a decisive choice that would align with the project goals and maintain team cohesion.

Action: I scheduled a meeting with both team members to understand their perspectives in detail. I listened actively, asked probing questions, and encouraged open dialogue. After carefully weighing the pros and cons of each approach, I made a decision that incorporated elements from both viewpoints.

Result: The decision I made not only resolved the immediate conflict but also led to a stronger sense of collaboration within the team. By valuing input from all team members and making a well-informed decision, we were able to achieve our project objectives efficiently.

4. Communication (Teamwork)

Situation: During a cross-functional project, miscommunication between departments was causing delays and misunderstandings.

Task: My task was to improve communication channels and foster better teamwork among team members.

Action: I initiated regular cross-departmental meetings to ensure that everyone was on the same page regarding project goals and timelines. I also implemented a centralized communication platform where team members could share updates, ask questions, and collaborate more effectively.

Result: Streamlining workflows and improving communication channels led to a 30% reduction in project completion time, saving the company $25,000 in operational costs.

5. Persistence 

Situation: During a challenging sales quarter, I encountered numerous rejections and setbacks while trying to close a major client deal.

Task: My task was to persistently pursue the client and overcome obstacles to secure the deal.

Action: I maintained regular communication with the client, addressing their concerns and demonstrating the value proposition of our product. Despite facing multiple rejections, I remained persistent and resilient, adjusting my approach based on feedback and market dynamics.

Result: After months of perseverance, I successfully closed the deal with the client. By closing the major client deal, I exceeded quarterly sales targets by 25%, resulting in a revenue increase of $250,000 for the company.

Tips to Improve Your Problem-Solving Skills

Throughout your career, being able to showcase and effectively communicate your problem-solving skills gives you more leverage in achieving better jobs and earning more money .

So to improve your problem-solving skills, I recommend always analyzing a problem and situation before acting.

 When discussing problem-solving with employers, you never want to sound like you rush or make impulsive decisions. They want to see fact-based or data-based decisions when you solve problems.

Don’t just say you’re good at solving problems. Show it with specifics. How much did you boost efficiency? Did you save the company money? Adding numbers can really make your achievements stand out.

To get better at solving problems, analyze the outcomes of past solutions you came up with. You can recognize what works and what doesn’t.

Think about how you can improve researching and analyzing a situation, how you can get better at communicating, and deciding on the right people in the organization to talk to and “pull in” to help you if needed, etc.

Finally, practice staying calm even in stressful situations. Take a few minutes to walk outside if needed. Step away from your phone and computer to clear your head. A work problem is rarely so urgent that you cannot take five minutes to think (with the possible exception of safety problems), and you’ll get better outcomes if you solve problems by acting logically instead of rushing to react in a panic.

You can use all of the ideas above to describe your problem-solving skills when asked interview questions about the topic. If you say that you do the things above, employers will be impressed when they assess your problem-solving ability.

More Interview Resources

• 3 Answers to “How Do You Handle Stress?”
• How to Answer “How Do You Handle Conflict?” (Interview Question)
• Sample Answers to “Tell Me About a Time You Failed”

About the Author

Biron Clark is a former executive recruiter who has worked individually with hundreds of job seekers, reviewed thousands of resumes and LinkedIn profiles, and recruited for top venture-backed startups and Fortune 500 companies. He has been advising job seekers since 2012 to think differently in their job search and land high-paying, competitive positions. Follow on Twitter and LinkedIn .

Read more articles by Biron Clark

About the Contributor

Kyle Elliott , career coach and mental health advocate, transforms his side hustle into a notable practice, aiding Silicon Valley professionals in maximizing potential. Follow Kyle on LinkedIn .

About the Editor

Hayley Jukes is the Editor-in-Chief at CareerSidekick with five years of experience creating engaging articles, books, and transcripts for diverse platforms and audiences.

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600 Helpful Examples of Performance Evaluation Comments

By Status.net Editorial Team on April 5, 2024 — 34 minutes to read

• Work Ethic Performance Review Comments Part 1
• Problem-Solving Skills Performance Evaluation Phrases Part 2
• Adaptability Performance Review Phrases Part 3
• Communication Skills Performance Review Phrases Part 4
• Teamwork and Collaboration Evaluation Comments Part 5
• Leadership Abilities Performance Review Phrases Part 6
• Technical Skills Performance Evaluation Comments Part 7
• Interpersonal Skills Performance Review Examples Part 8
• Self-Management Performance Review Examples Part 9
• Innovation and Creativity Performance Evaluation Examples Part 10
• Customer Service Performance Review Phrases Part 11

Performance reviews don’t have to be tough for managers or their teams. You can make them better and less stressful by knowing the right things to say, and this article gives you a list of simple comments you can use in reviews, sorted by the skills they relate to.

Part 1 Work Ethic Performance Review Comments

Consistency and reliability evaluation examples.

• You consistently meet deadlines and can be counted on to finish tasks.
• Your attendance record is impeccable, and you rarely take unexpected days off.
• You handle high-pressure situations with grace and remain productive.
• You deliver quality work consistently, which makes you a valuable team member.
• Your coworkers appreciate that they can rely on your steady performance.
• You maintain a high level of energy throughout the day.
• Your determination ensures that every task is completed to the best of your ability.
• You consistently exceed expectations with the quality of your work.
• Peers know that they can delegate tasks to you with confidence.
• You have a strong record of being prompt and ready to contribute when needed.

Weaknesses:

• Occasionally, your work may lack consistency when juggling multiple tasks.
• You could improve upon following up on tasks after initial completion.
• There are moments when your focus on details wanes, affecting reliability.
• You sometimes prioritize less important tasks, affecting overall productivity.
• Your performance occasionally drops under stressful circumstances.
• You’ve been known to require reminders on tasks you’ve committed to.
• Deadlines have been missed a few times, which has impacted team performance.
• You could work on maintaining steadiness in your attitude towards repetitive tasks.
• Reliance on team members for problem-solving could be reduced with more confidence.
• Balancing quality and speed is sometimes a challenge for you.

Time Management Performance Evaluation Examples

• You are skilled at prioritizing tasks and managing your time effectively.
• You rarely rush to complete tasks and consistently manage deliverables well before deadlines.
• Your planning skills are excellent, allowing you to allocate time for all tasks judiciously.
• You utilize time-saving strategies that increase your productivity without compromising quality.
• You make smart decisions on the fly that prevent wasted time.
• You balance multiple projects successfully and manage your time to accommodate all.
• Your efficient work pace sets a good example for your peers.
• You’ve mastered the skill of estimating how much time tasks will take.
• You delegate appropriately, which aids in effective time management.
• You have a talent for recovering lost time and getting back on schedule.
• You occasionally underestimate the time required for tasks, leading to delays.
• Procrastination has sometimes pushed you to complete tasks at the last minute.
• You could improve your ability to identify tasks that can be delegated.
• Time management during unexpected setbacks isn’t always effective.
• Balancing time between tasks and breaks has room for improvement.
• You sometimes spend too much time perfecting details on tasks that are less critical.
• Distractions can lead you off course and away from more immediate priorities.
• Overcommitting to tasks can sometimes jeopardize your time management.
• Prioritizing tasks based on importance rather than preference is an area for growth.
• You have been overly optimistic about how many tasks you can handle simultaneously.

Professionalism Evaluation Examples

• You consistently demonstrate respect and courtesy in all professional interactions.
• Your attire and demeanor are always appropriate for the workplace.
• You remain composed and professional, even in stressful situations.
• You show a deep respect for company policies and standards.
• You keep personal matters discreet and maintain a professional boundary at work.
• Your communication is clear, respectful, and appropriate for the audience.
• You handle criticism well and use it constructively to improve your work.
• You exhibit a positive attitude that lifts the mood of the entire team.
• Your behavior sets a positive example for new team members.
• You are adept at keeping non-work topics out of professional discussions.
• You occasionally allow personal calls or texts to interrupt your work.
• Attention to professional dress code could be more consistent.
• Maintaining professionalism during unexpected challenges needs attention.
• You sometimes forget to filter personal opinions in professional settings.
• There is a tendency to let stress affect your professional interactions.
• Balancing assertiveness and diplomacy is an area for growth.
• You could be more consistent in separating work and personal life.
• Let’s non-work topics provoke you more than they should.
• You could demonstrate more initiative in taking on professional development opportunities.
• Setting boundaries between personal and professional life could be improved.

Part 2 Problem-Solving Skills Performance Evaluation Phrases

Analytical thinking evaluation examples.

• You analyze issues systematically and come up with logical conclusions.
• You identify key components of a problem quickly and accurately.
• Your ability to break down complex issues into manageable parts is commendable.
• You employ a methodical approach to problem-solving that is effective.
• You consistently use relevant data to inform your problem-solving process.
• You excel at distinguishing between correlation and causation in complex scenarios.
• You adeptly prioritize issues to focus on the most critical problems first.
• You show an excellent capability for critical thinking and evaluating different viewpoints.
• You have a knack for identifying underlying problems that are not immediately apparent.
• You avoid jumping to conclusions and take the time to analyze the facts.
• You tend to over-analyze problems, which can lead to decision paralysis.
• You can be slow to identify the key components of complex issues.
• You sometimes miss the broader implications of a problem when focusing on details.
• You may rely too heavily on data, overlooking the need for gut-instinct decisions.
• You occasionally struggle to prioritize issues, which affects your efficiency.
• You are sometimes challenged by distinguishing relevant from irrelevant data.
• You might avoid making decisions due to fear of making the wrong choice.
• A tendency exists for you to overlook creative solutions when analytically solving problems.
• You can improve your critical thinking by considering a wider range of perspectives.
• At times, you might not communicate your analytical insights effectively to the team.

Creative Solutions Evaluation Examples

• You consistently devise innovative solutions to complex problems.
• You bring a fresh perspective to challenges, leading to unexpected breakthroughs.
• Your creativity often saves time and resources when addressing challenges.
• You have an innate talent for out-of-the-box thinking.
• You are adept at improvising when confronted with new issues.
• Your ability to see connections where others don’t leads to creative problem-solving.
• You are skilled at brainstorming sessions, contributing valuable ideas.
• You are not afraid to take calculated risks for the sake of innovative solutions.
• You handle ambiguity well, often turning it into an opportunity for creative solutions.
• You inspire your colleagues by showcasing how a creative approach can yield results.
• You sometimes focus too much on creativity and overlook the tried-and-tested solutions.
• There is a tendency for you to suggest ideas that are not practical for implementation.
• You occasionally prioritize novelty over functionality in problem-solving.
• You might rush to implement new ideas without fully considering their viability.
• You can improve on balancing creative thinking with practicality.
• You may benefit from focusing more on developing complete solutions rather than just imaginative ones.
• A pattern exists where you underestimate the time and effort needed to implement creative ideas.
• You might struggle to convince others of the value of your unconventional approaches.
• You could enhance your creativity by exposing yourself to more diverse viewpoints.
• At times, you might not follow through on innovative ideas, leaving them untested.

Part 3 Adaptability Performance Review Phrases

• You readily adjust your approach when faced with new challenges.
• You maintain composure and clarity of thought during unexpected changes.
• You quickly learn from setbacks and apply lessons to future problem-solving.
• Your flexibility allows for seamless transitions between tasks and roles.
• You skillfully juggle multiple tasks, adapting as priorities shift.
• You are always open to new methods and willing to abandon outdated practices.
• You demonstrate resilience when your initial problem-solving attempts are unsuccessful.
• You stay informed about industry trends, enabling you to anticipate and adapt to changes.
• You encourage others to embrace change and adapt their problem-solving strategies.
• You balance consistency with flexibility, understanding when each is needed.
• You can improve on how quickly you adapt to new situations.
• When plans change, you occasionally have difficulty adjusting your expectations.
• You sometimes resist new methodologies due to comfort with current practices.
• Learning from mistakes could be an area for your growth, to avoid repetition of errors.
• You may find it hard to balance multiple tasks when priorities shift.
• You could be more proactive in seeking new methods and strategies for problem-solving.
• Resilience in the face of unsuccessful attempts could be stronger.
• You might benefit from a greater awareness of industry trends to better anticipate changes.
• Encouraging others to adapt might not come naturally to you, but you can improve in this area.
• You can develop a clearer balance between when to be consistent and when to be flexible.

Part 4 Communication Skills Performance Review Phrases

Articulation and clarity evaluation examples.

• You articulate your thoughts clearly and confidently in meetings.
• You convey complex information in a way that’s easy to grasp.
• Your ability to explain is reflected by low instances of miscommunication.
• You use language effectively to persuade and inform your colleagues.
• Your presentation skills are polished, creating engaging and impactful sessions.
• You maintain a clear and concise style of communication.
• Your emails and reports are consistently well-structured.
• In discussions, you stay on topic and contribute insightful points.
• You are adept at translating technical jargon into everyday language.
• You possess a strong vocabulary that enriches your verbal and written communication.
• You sometimes struggle to make your point succinctly.
• Technical terms and jargon often cloud your message.
• You tend to provide more detail than necessary, leading to information overload.
• Your ability to articulate your thoughts under stress needs improvement.
• Non-verbal cues like facial expressions and gestures are sometimes inconsistent with your words.
• In writing, you struggle to maintain a clear flow of ideas.
• Your instructions sometimes lack clarity, causing confusion.
• During presentations, you occasionally go off-topic.
• You occasionally assume knowledge on the part of the listener, leading to misunderstandings.
• You have had instances of misinterpretation when explaining complex subjects.

Active Listening Evaluation Examples

• You give speakers your full attention, which encourages open communication.
• You’re skilled at picking up on non-verbal cues in conversations.
• You effectively summarize and reflect on what’s been said to ensure understanding.
• You patiently allow others to speak without interruption.
• You ask relevant questions that demonstrate your engagement in the conversation.
• Your eye contact with speakers is steady, showing your interest.
• You consistently provide feedback that acknowledges the speaker’s points.
• You recognize the importance of listening to all ideas before responding.
• You avoid getting distracted, maintaining a focus on the speaker.
• You encourage others to contribute, improving team communication.
• You occasionally interrupt others while they’re speaking.
• Sometimes you miss key details because of multitasking during conversations.
• Your body language at times shows a lack of interest in the discussion.
• You tend to give premature advice before hearing the full story.
• You struggle with jumping to conclusions before the speaker is finished.
• Your responses sometimes indicate a misunderstanding of the speaker’s points.
• You find it challenging to maintain attention in longer meetings.
• You rarely ask questions, which may suggest you’re not fully engaged.
• You might not always recall important details of previous discussions.
• You can sometimes focus too much on formulating a response rather than listening.

Constructive Feedback

• You offer feedback that is specific, helpful, and targeted towards growth.
• You can highlight strengths while also providing advice for improvement.
• Your comments are always respectful, regardless of the situation.
• You deliver feedback in a manner that is motivating rather than discouraging.
• You are receptive to feedback and use it to better your own communication.
• You facilitate an environment where feedback is seen as a tool for development.
• You ensure that your feedback is timely, enhancing its effectiveness.
• When giving feedback, you stay focused on behavior and actions rather than personal attributes.
• You demonstrate empathy when delivering potentially difficult feedback.
• You balance praise and constructive criticism well.
• Your feedback can sometimes lack specificity, making it hard to act on.
• You have a tendency to focus on negatives more than positive achievements.
• You might delay providing feedback, which reduces its impact.
• Your attempts at constructive criticism can occasionally be perceived as personal attacks.
• You are sometimes defensive when receiving feedback from others.
• You occasionally forget to follow up on feedback provided to ensure understanding.
• You might not always tailor your feedback to the individual’s style of receiving it.
• There are times when your feedback lacks clear actionable steps.
• When overwhelmed, you may provide cursory feedback that lacks depth.
• You rarely provide recognition for improvements following feedback.

Part 5 Teamwork and Collaboration Evaluation Comments

Conflict resolution evaluation examples.

• You tackle disagreements constructively to find mutually beneficial outcomes.
• Your diplomatic approach to conflicts fosters a respectful work environment.
• You actively listen to your team members’ concerns and facilitate a fair discussion.
• Your skills in mediation often turn potential conflicts into positive dialogues.
• You remain impartial during disputes, ensuring that all sides are considered.
• Your ability to stay calm under pressure prevents conflicts from escalating.
• You prioritize finding solutions over assigning blame when resolving team disputes.
• Your open-mindedness allows you to see conflicts from various perspectives.
• You possess strong negotiation abilities that help you resolve differences quickly.
• You encourage a culture of openness which helps prevent misunderstandings.
• Sometimes you avoid confrontations that can lead to unresolved team issues.
• You occasionally rush conflict resolution, which can leave some issues unaddressed.
• Your reluctance to give candid feedback may allow conflicts to recur.
• At times, you prioritize being liked over making the necessary tough decisions.
• You struggle with handling conflicts involving strong personalities.
• You may be too compromising, resulting in solutions that don’t satisfy everyone involved.
• Your discomfort with conflict can make you less effective in heated discussions.
• You sometimes take criticism personally, which can cloud your judgment in resolving conflicts.
• Your hesitation to step in early sometimes allows small issues to become bigger problems.
• At times, you focus too much on details and forget the bigger picture in conflict situations.

Contribution to Team Goals

• You consistently meet your individual targets, contributing positively to the team’s objectives.
• Your proactive attitude drives the team forward and motivates others to contribute.
• You clearly understand the team’s goals and align your efforts to achieve them.
• Your innovative ideas have a significant impact on the team’s success.
• You excel in identifying tasks that advance the team’s goals and work diligently to complete them.
• Your ability to align personal objectives with team targets enhances group unity.
• You frequently volunteer for assignments that support the team’s objectives.
• Your foresight in planning ensures that your contributions are timely and effective.
• You regularly set challenging yet achievable goals for yourself that benefit the teamwork.
• You understand and leverage your strengths to maximize your contributions to the team.
• You occasionally focus too much on individual tasks, neglecting the team’s broader objectives.
• Your tendency to work in isolation can sometimes hinder collaborative efforts.
• You may hesitate to take on tasks outside of your comfort zone that could aid in achieving team goals.
• At times, your contributions are limited by a lack of awareness of the team’s needs.
• Your reluctance to take on leadership roles can slow down team progress.
• You sometimes underestimate the time and effort required for tasks, impacting the team’s goals.
• You occasionally miss opportunities to offer help outside of your assigned tasks.
• Your difficulty in delegating can lead to personal overload and less contribution to the team.
• You may resist changing your approach, even when it’s not aligning with team objectives.
• You sometimes fail to prioritize tasks that would more directly contribute to the team’s success.

Supporting Team Members Evaluation Examples

• You are always available to help your colleagues, which strengthens team collaboration.
• Your mentorship of newer team members accelerates their integration and productivity.
• Your encouragement and recognition of others’ achievements boost team morale.
• You actively share your knowledge and expertise, which helps the entire team grow.
• Your positive and inclusive approach makes everyone feel valued and engaged.
• Your attentiveness to others’ needs ensures that support is given where it’s most effective.
• You adapt your working style to complement others, creating a more cohesive team.
• You are skilled at providing constructive feedback that nurtures your colleagues’ development.
• Your willingness to step in during others’ absences keeps the team running smoothly.
• You recognize the importance of celebrating team successes together.
• You are sometimes too focused on your own tasks to notice when colleagues need support.
• Your discomfort with giving feedback can lead to missed opportunities for team improvement.
• Your busy schedule may prevent you from offering the support your teammates need.
• You might struggle to balance your workload with the time required to assist others.
• You occasionally withhold information that could be beneficial to your team members.
• Your inconsistent availability makes it difficult for team members to rely on you for support.
• You may be overly critical, which can discourage team members rather than help them improve.
• Your reluctance to ask for help can set a tone that asking for support is a sign of weakness.
• You sometimes fail to recognize the achievements of your team members, affecting their motivation.
• You may not always be aware of the personal strengths and weaknesses of your teammates, which can lead to inefficient collaboration.

Part 6 Leadership Abilities Performance Review Phrases

Decision making performance evaluation examples.

• You analyze all available information before making an informed choice.
• You reliably make tough decisions under pressure, demonstrating your resolve.
• Your decisiveness is a catalyst for team progress and morale.
• You consider the long-term impact of your decisions, which benefits the whole team.
• You weigh the pros and cons effectively, leading to sound business choices.
• You gather diverse perspectives before finalizing a critical decision.
• Your ability to make strategic decisions contributes positively to our goals.
• You use a combination of data and intuition to guide your decision-making process.
• You show confidence in your decisions, which instills trust in your team.
• You are quick to make decisions, keeping projects moving forward efficiently.
• Sometimes you hesitate, which can delay decision-making processes.
• At times, you can make decisions without consulting others who will be affected.
• You tend to avoid making tough calls, which can create bottlenecks.
• Occasionally, you overlook important details that could affect outcomes.
• You might rush decisions without thoroughly considering all aspects.
• Your reluctance to take risks can hinder innovation and growth.
• You can be indecisive when faced with ambiguous situations.
• At times, you might prioritize your own perspective over collective input.
• You have shown a tendency to second-guess your decisions, creating uncertainty.
• You might not always adapt your decision-making to new information quickly enough.

Delegation and Empowerment

• You delegate tasks effectively, playing to each team member’s strengths.
• You empower your team by entrusting them with meaningful responsibilities.
• Your delegation skills bolster team confidence and skill-building.
• You ensure everyone has clarity on their roles and expectations after delegation.
• You’re adept at recognizing when to step in and when to let team members take the lead.
• Your approach to delegation increases overall team productivity.
• You foster independence in your team, which encourages professional growth.
• You use delegation to effectively balance your workload and focus on strategic planning.
• You support delegated tasks with appropriate resources and guidance.
• You provide constructive feedback that helps team members grow post-delegation.
• You sometimes delegate without providing clear directions, which can lead to confusion.
• You might hesitate to delegate key tasks, leading to overburdening yourself.
• You occasionally assign tasks to people who are not yet ready for them.
• You may overlook ensuring accessibility to needed resources for delegated tasks.
• You can micromanage, which discourages autonomy in your team.
• You might not delegate enough, limiting your team’s development opportunities.
• You avoid delegating high-stakes tasks, even when others are capable.
• You can delegate without considering individual team member workload.
• You tend to delegate without follow-up, which can lead to tasks falling through.
• You sometimes neglect to give credit for accomplishments on delegated tasks.

Vision and Goal Setting Performance Evaluation Examples

• You set clear, achievable goals that align with our overall vision.
• You articulate the vision in a way that motivates and inspires your team.
• Your goal-setting provides a road map that guides the team’s efforts effectively.
• You involve your team in the goal-setting process, fostering ownership and commitment.
• You set aspirational yet realistic targets that challenge and stretch the team’s capabilities.
• You reassess and adjust goals as needed to reflect changing circumstances.
• Your consistent communication ensures everyone is aligned with the team’s vision.
• You prioritize your goals and focus the team’s energy where it’s most impactful.
• You recognize and celebrate progress towards goals, which boosts morale.
• You provide the resources and support necessary to achieve set goals.
• You may set goals that are too ambitious, causing overwhelm and burnout.You sometimes lack clarity in your vision, which can confuse team priorities.
• Occasionally, your goals aren’t sufficiently aligned with broader company objectives.
• You might not communicate goals effectively to all team members.
• You can neglect to measure progress, which can lead to a lack of accountability.
• Your goals might sometimes reflect personal ambitions over team capacity.
• You sometimes fail to adjust goals when new information suggests a need for change.
• You may not involve the team in goal formulation, limiting their investment.
• You might overlook celebrating small wins, which can dampen enthusiasm.
• You occasionally set goals without a clear plan for achieving them, leading to uncertainty.

Part 7 Technical Skills Performance Evaluation Comments

Proficiency in required tools.

• You quickly master new software relevant to your job.
• Your typing speed exceeds the team average, boosting your productivity.
• You efficiently use advanced features of industry software.
• You display in-depth knowledge of the tools required for your role.
• You regularly use shortcuts and features in tools that save time.
• You have expert-level knowledge of essential programs.
• Your file organization enhances the accessibility for the team.
• You adapt swiftly to new tools introduced to your workflow.
• You demonstrate thorough understanding and efficient use of collaborative platforms.
• You assist colleagues with technical difficulties in software.
• You sometimes struggle with complex functions of standard software.
• Your hesitance to use new tools can delay your workflow.
• You frequently need help with technical issues.
• You avoid using software features that could improve your work.
• You tend to stick to known tools, missing out on more efficient alternatives.
• Your file management makes it difficult for others to navigate shared resources.
• You have yet to master the fundamental functions of some core programs.
• You are slow to adopt updates and new versions of existing software.
• You could improve your knowledge of productivity software used daily.
• You let technical issues hinder your work rather than seeking timely solutions.

Technical Problem Solving

• You systematically approach technical issues and resolve them efficiently.
• Your ability to troubleshoot software problems prevents downtime.
• You have an analytical mindset that helps in identifying technical glitches quickly.
• You often come up with innovative solutions to technical challenges.
• Your documentation of resolved issues aids in knowledge sharing.
• You take proactive steps in managing technical risks before they become an issue.
• Your critical thinking leads to fewer repeat issues.
• You research to enhance your problem-solving tactics.
• You practice patience when unraveling complex technical problems.
• Your teaching of problem-solving techniques to peers strengthens the team.
• You may become stressed when facing unexpected technical problems.
• Your approach to troubleshooting lacks a structured methodology.
• You are reluctant to ask for help when a technical issue is beyond your expertise.
• You tend to apply temporary fixes rather than searching for long-term solutions.
• Your documentation of technical solutions is sometimes incomplete.
• You avoid preemptive action on technical problems, leading to larger issues.
• You could enhance your critical evaluation skills to solve technical problems more effectively.
• You rely on others for information rather than conducting your own research.
• Your frustration with complicated issues can affect your efficiency.
• You hesitate to share successful problem-solving strategies with colleagues.

Up-to-Date With Industry Standards

• You actively follow industry news and apply relevant updates to your work.
• You attend workshops to stay informed about current technologies.
• Your knowledge of industry standards ensures compliance and efficiency.
• You are familiar with the latest trends and incorporate them into your projects.
• You maintain certifications crucial to your field.
• You advocate for practices that align with current standards.
• You subscribe to professional journals to keep your knowledge fresh.
• You often recommend new methods that enhance productivity and quality.
• You frequently mentor colleagues on industry best practices.
• Your understanding of cutting-edge technologies positions you as a team resource.
• You haven’t updated your technical certifications in several years.
• You are sometimes unaware of new regulations affecting your industry.
• You could benefit from more active participation in professional networks.
• You rarely read professional publications which can limit your industry insights.
• You’re hesitant to adopt industry standards that could improve work quality.
• You don’t always ensure your skills align with evolving industry requirements.
• You overlook opportunities for professional development related to industry changes.
• Your reluctance to embrace new technologies can leave you behind industry peers.
• You seldom engage with thought leaders and innovators in your field.
• You neglect to teach new standards and practices to your team.

Part 8 Interpersonal Skills Performance Review Examples

Effective interpersonal skills are pivotal in fostering a collaborative work environment. They enable you to interact harmoniously with colleagues and build strong professional relationships. These skills encompass empathy, relationship building, and cultural competence, which define how you communicate, understand, and respect the diverse perspectives within your team.

Empathy and Understanding Evaluation Examples

• You often recognize the feelings of others and respond with appropriate care.
• Your ability to listen actively makes your colleagues feel valued.
• You demonstrate patience when helping team members through challenges.
• Your keen sense of perception enables you to notice when someone is struggling.
• You always make time to assist others, even when your own workload is heavy.
• You communicate understanding even in high-pressure situations.
• Your supportive feedback helps improve team morale.
• You have a talent for de-escalating conflicts with your calm demeanor.
• You exhibit genuine interest in the well-being of your peers.
• Your tendency to give others the benefit of the doubt fosters a positive team dynamic.
• Sometimes you overlook the emotional cues of your colleagues.
• You find it challenging to balance empathy with objective decision-making.
• You might hesitate to provide direct feedback for fear of offending others.
• At times, you prioritize your own tasks over supporting your colleagues.
• Your response to others’ stress can occasionally come across as dismissive.
• You may struggle to manage your emotions during team conflicts.
• There’s room to develop a more approachable demeanor when under stress.
• You’ve been known to withdraw from team discussions when there is tension.
• Your comfort level with different personalities could use improvement.
• Sometimes you miss the opportunity to show empathy because of your focus on task efficiency.

Building Relationships Evaluation Examples

• You maintain open lines of communication with team members.
• Your friendly attitude contributes to a warm team environment.
• You consistently show appreciation for the efforts of your colleagues.
• Your efforts to include all voices in discussions do not go unnoticed.
• You’re often the one who initiates team-building activities.
• You have a knack for remembering and acknowledging your teammates’ milestones.
• Your willingness to share credit enhances team unity.
• Your positive and welcoming nature encourages new ideas.
• You have a reputation for being trustworthy and dependable.
• Your capacity to navigate interpersonal dynamics helps resolve conflicts.
• You tend to stick with familiar colleagues rather than reaching out to new team members.
• You occasionally let personal biases affect your professional relationships.
• You’ve struggled to maintain relationships through prolonged virtual work.
• You may avoid tough conversations that are necessary for relationship-building.
• Sometimes, your networking efforts might seem disingenuous.
• You can be too competitive, which might strain relationships with peers.
• Your interactions with others are sometimes too task-focused, missing personal touches.
• You might hesitate to share constructive criticism that can strengthen work relationships.
• Occasionally, you wait for others to reach out first, which can slow relationship development.
• You might focus on your department’s needs without considering cross-departmental relationships.

Cultural Competence Evaluation Examples

• You display an awareness of different cultural practices and respect their importance.
• You actively participate in diversity and inclusion training sessions.
• You encourage the inclusion of diverse traditions in team events.
• Your communication style is respectful of varied cultural backgrounds.
• You often step up to mediate when cultural misunderstandings arise.
• You’re adept at adapting your workstyle to fit a variety of cultural contexts.
• Your curiosity about different cultures enriches team knowledge.
• You champion initiatives that promote cultural awareness within the team.
• You recognize the contributions of all cultural perspectives in problem-solving.
• Your global mindset enhances collaboration across international teams.
• You may inadvertently use colloquialisms that not all cultures understand.
• You sometimes struggle with adjusting your communication style for different cultural norms.
• You may not always be up to date on cultural etiquette, leading to misunderstandings.
• You occasionally forget to account for cultural holidays when scheduling team activities.
• You might not always consider the cultural dimensions of team decisions.
• You sometimes miss opportunities to incorporate cultural considerations in your projects.
• You could benefit from more exposure to varied cultural perspectives.
• Your approach to cultural diversity in the workplace is sometimes too passive.
• You may rely too heavily on colleagues from certain backgrounds to educate others.
• You’ve experienced challenges when collaborating with teams from different cultural settings.

Part 9 Self-Management Performance Review Examples

Self-motivation evaluation examples.

• You consistently demonstrate an eagerness to tackle new challenges.
• You display a strong commitment to achieving personal and professional goals.
• You often take initiative without needing prompting from others.
• You have a history of surpassing targets through personal drive.
• You maintain high levels of energy and enthusiasm for your work.
• You are persistent, never giving up on tasks until they are completed.
• You actively seek out learning opportunities to enhance your skills.
• You set a positive example for others with your can-do attitude.
• You possess a strong inner drive that boosts your productivity.
• You exhibit ambition that motivates you to constantly improve.
• You sometimes struggle to find the drive to start new tasks.
• You occasionally require external motivation to engage with projects.
• You tend to procrastinate, especially on tasks that are less interesting.
• You have shown difficulties in sustaining motivation over long periods.
• You occasionally lack the initiative to tackle tasks without guidance.
• You rarely take the lead and wait to be assigned roles in team projects.
• You sometimes avoid challenging tasks outside your comfort zone.
• You can have a hard time setting and sticking to personal goals.
• You exhibit reliance on team encouragement to stay motivated.
• You have moments where you lack the drive to pursue professional development.

Stress Management Evaluation Examples

• You remain calm and effective, even under tight deadlines.
• You employ effective coping strategies to handle workplace stress.
• You maintain composure in high-pressure situations.
• Your ability to stay focused under stress is a valuable asset to your team.
• You manage stress without allowing it to affect your work quality.
• You resist burnout by balancing professional and personal life effectively.
• You keep a level head and make sound decisions in stressful circumstances.
• You prioritize tasks well, reducing stress by avoiding last-minute rushes.
• Your resilient attitude helps you bounce back from setbacks quickly.
• You channel stress into positive actions and outcomes.
• You tend to become overwhelmed when facing multiple deadlines.
• You occasionally let stress affect your interactions with colleagues.
• You find it hard to concentrate when stressed, affecting productivity.
• You sometimes overlook stress-coping methods, leading to burnout.
• You can improve on seeking support when feeling overburdened.
• You occasionally take on too much, which can increase stress levels.
• Under stress, you have lapses in attention to detail.
• You might benefit from better time management to alleviate stress.
• You tend to worry excessively about future tasks and responsibilities.
• Your physical health sometimes suffers as a result of workplace stress.

Independence Evaluation Examples

• You excel at working independently without the need for constant oversight.
• You are self-reliant, often solving problems on your own.
• You take ownership of your projects and see them through to completion.
• Your ability to work autonomously is a strength within your team.
• You efficiently manage your workload without supervision.
• You are proactive in finding resources you need for your tasks.
• You make well-considered decisions without relying heavily on others.
• You prioritize effectively, which bolsters your independent work.
• You confidently navigate through unexpected challenges on your own.
• You demonstrate self-sufficiency in meeting your responsibilities.
• You sometimes hesitate to make decisions without input from others.
• You could benefit from trusting your judgment more in independent settings.
• You tend to check in frequently, even for routine tasks.
• Your reluctance to take the lead on projects can slow progress.
• You occasionally depend on explicit instruction for routine tasks.
• You can improve on your ability to work without validation from superiors.
• You may rely on team input more than necessary.
• Your hesitancy to work independently can delay task completion.
• You sometimes lack confidence in your ability to manage tasks solo.
• You might be better off seeking opportunities to demonstrate your autonomy.

Part 10 Innovation and Creativity Performance Evaluation Examples

Originality evaluation examples.

• You frequently offer new perspectives that lead to project improvements.
• Your imaginative approaches often result in efficient problem-solving.
• You have a knack for thinking outside of the box that energizes your team.
• Your ideas are refreshing and contribute to the evolution of our work.
• You bring a creative flair that sets a high bar for innovation.
• You consistently come up with original ideas that advance our mission.
• Your ability to see things differently is an asset to the team.
• You are not afraid to challenge the status quo with inventive proposals.
• You effectively combine creativity with practicality.
• Your unique viewpoint helps us uncover hidden opportunities.
• You sometimes struggle to contribute original ideas during brainstorm sessions.
• Your suggestions tend to be safe and conventional rather than innovative.
• You may benefit from taking more risks with your creativity.
• You rarely venture beyond established ideas to suggest something novel.
• There’s a hesitance to voice unique ideas, possibly due to a lack of confidence.
• You could work on developing more distinctive solutions to common problems.
• At times, your thinking is aligned too closely with existing patterns.
• It would help if you cultivated confidence in your creative capacities.
• Encouraging self-expression could enhance your inventive output.
• There’s room to grow in showcasing your original thought processes.

Curiosity and Learning Evaluation Examples

• You display a genuine interest in learning new things that can be seen in your work.
• Your curiosity leads you to ask insightful questions that benefit project development.
• You have a commendable thirst for knowledge that keeps you well-informed.
• Your willingness to explore unfamiliar topics brings fresh insights.
• You consistently stay up-to-date with industry trends, improving our competitive edge.
• Your pursuit of learning has a positive ripple effect on your colleagues.
• You actively seek out educational opportunities to better your craft.
• You set a strong example for continual growth and knowledge expansion.
• Your ability to quickly learn and apply new concepts is impressive.
• You are always curious about how to innovate, which promotes growth.
• You might enhance your innovation by showing more eagerness to learn new skills.
• There’s a tendency to focus on what you already know rather than exploring new ideas.
• You sometimes appear reluctant to dive into unknown subjects.
• Expanding your professional knowledge could further your contribution to innovation.
• Greater openness to continual learning would positively impact your creative input.
• You could work on applying what you learn more effectively to your tasks.
• Encouraging yourself to step outside your comfort zone in learning could yield benefits.
• You may find additional inspiration by broadening your knowledge base.
• Taking more initiative in self-education could enhance your work.
• You could show more proactive interest in industry changes and learning opportunities.

Implementation of Ideas Performance Evaluation Examples

• You excel at executing ideas into successful projects that expand our capabilities.
• Your ability to transform concepts into practical applications is commendable.
• You actively work to bring your innovative ideas to life.
• Your skill in implementing plans contributes substantially to our progress.
• You have a strong record of turning brainstormed ideas into realities.
• Your creative solutions are not only unique but also executable.
• You see projects through from the idea phase to completion with finesse.
• The thoroughness of your planning ensures successful innovation implementation.
• Your follow-through on creative initiatives is an example for all team members.
• You collaborate effectively to make your ideas a tangible success.
• You could improve by translating more of your creative thoughts into action.
• Sometimes your ideas remain conceptual without moving towards execution.
• You may benefit from developing more detailed plans for your creative projects.
• Your ability to implement ideas could be enhanced with better project follow-through.
• There’s potential for growth in converting your creativity into practical outcomes.
• You could seek collaboration to boost the execution of your ideas.
• Refining your project management skills will help in actualizing your concepts.
• You might strive to balance ideation with the logistical aspects of implementation.
• While your ideas are innovative, they would benefit from more structured execution plans.
• Taking initiative in the early stages of implementation could strengthen your success rate.

Part 11 Customer Service Performance Review Phrases

Client satisfaction evaluation examples.

• Consistently receives high ratings on customer satisfaction surveys.
• You often recognize clients’ unspoken needs and go the extra mile to fulfill them.
• You create an inviting atmosphere that encourages customer loyalty.
• Recalls regular customers’ preferences, making them feel valued.
• You excel in providing personalized service that turns first-time buyers into regulars.
• You adapt to different customer personalities with ease and poise.
• You’re a keen listener, always fully attentive to the customer’s words.
• You’ve mastered the art of up-selling and cross-selling without being pushy.
• Your follow-up calls have significantly increased customer retention rates.
• Demonstrates patience and empathy, even with the most challenging customers.
• Tends to dismiss customer feedback which could be critical for service improvement.
• Sometimes you rush service, missing opportunities for deeper customer engagement.
• Embarrassment in acknowledging a company error, which may erode trust.
• Occasionally forgets to maintain efficient after-sales communication.
• Let’s frustration show when dealing with indecisive customers.
• You have been hesitant to ask probing questions that could enhance understanding.
• A few instances of miscommunicating product benefits to customers were noted.
• Your follow-ups could sometimes come off as too scripted or impersonal.
• Has received comments on being too technical in explanations, not customer-friendly language.
• At times, non-verbal cues from customers are overlooked, leading to misunderstands.

Service Efficiency Examples

• Your ability to multitask without compromising on quality is commendable.
• You consistently meet service response deadlines.
• Effectively manages peak times with prompt service and a calm demeanor.
• Your preparation and organization minimize customer waiting times.
• Demonstrates proficient use of company systems to expedite service.
• Strong problem-solving skills ensure quick and appropriate solutions.
• You record and update customer data meticulously, reducing future service delays.
• You provide clear and concise information that enhances service flow.
• Your swift handling of service tickets results in lowered waiting times for customers.
• You have a knack for prioritizing tasks for optimal service delivery.
• Occasionally allows back-to-back customer engagements to impact service quality.
• You could improve on cross-referencing resources to speed up response time.
• There have been instances of overlooking efficiency for the sake of small talk.
• Your preparation for peak service times needs improvement.
• You might over-promise on timing, creating customer disappointment.
• Sometimes forgets to log important customer interactions, leading to service gaps.
• Rare occasions of misusing company systems have caused delays.
• Needs to embrace more effective strategies to manage long queues.
• Not always up-to-date with product knowledge, which can slow down service.
• You may improve on delegating tasks to avoid service bottlenecks.

Handling Complaints Evaluation Examples

• You deftly turn customer complaints into constructive feedback.
• Handles difficult conversations with customers professionally and calmly.
• You take responsibility for mistakes and work diligently towards remedying them.
• You’ve shown adeptness in deescalating tense situations with customers.
• Employs active listening to fully understand the customer’s concerns.
• Your solution-oriented mindset has positively resolved numerous conflicts.
• You skillfully navigate company policies to accommodate customer grievances.
• Personal follow-ups on resolved complaints demonstrate your commitment to satisfaction.
• Your genuine apologies have often converted critics into advocates.
• Tailors communication to suit the emotional state of the customer, soothing frustrations.
• Sometimes, you take customer complaints personally, which can be counterproductive.
• Tendency to offer quick solutions without fully grasping the issue.
• You could show more empathy to better connect with upset customers.
• Your follow-up on resolved issues is sometimes inconsistent.
• Has shied away from assertively enforcing company policies when necessary.
• Misses opportunities to fully document complaint resolutions for the team’s learning.
• You struggle to maintain patience during prolonged complaint resolutions.
• Could use more training on conflict resolution techniques.
• Rarely, your language has been too formal, not aligning with customer emotions.
• You have been known to avoid confrontation, delaying the handling of complaints.
• Self Evaluation Examples [Complete Guide]
• Leadership Self Evaluation Comments Examples
• 30 Examples of Teamwork Self Evaluation Comments
• 40 Competency Self-Evaluation Comments Examples
• Innovation and Creativity Self Evaluation Comments (30 Examples)
• 42 Adaptability Self Evaluation Comments Examples

Judgment Skills: 40 Useful Performance Feedback Phrases

Judgment Skills: Use these sample phrases to craft meaningful performance evaluations, drive change and motivate your workforce.

Judgment is the ability to make a decision or form an opinion wisely especially in matters affecting action, good sense and discretion.

Judgment Skills: Exceeds Expectations Phrases

• Looks at all sides of an issue or problem and weighs the options before making a decision
• Bases decisions on facts, filtering emotions, opinions, assumptions, expectations, and biases
• Objectively assesses the facts, in sensitive situations, in order to arrive at a balanced and fair judgment
• Assesses the risks, including ethical risks, in new situations where there are little or no precedent, in order to make an informed decision
• Considers the best interests of all parties, in situations where the facts or evidence is not clear-cut or widely agreed, when making a decision
• Evaluates the pros and cons, or costs and benefits, associated with an option and generates an array of possible responses or solutions
• Assesses the impact of the decision and modifies the course of action as needed
• Conducts a comparative analysis of proposals from two advertising agencies in order to select the best firm to lead a campaign
• Facilitates a brainstorming session in order to generate possible names for a new product in the company
• Regularly surveys customers in order to evaluate the general impact of a change in pricing policy

Judgment Skills: Meets Expectations Phrases

• Compares the leadership potential and personal commitment of different project team members when choosing a project manager
• Creates time to research possible logistical or legal problems associated with a new company policy before implementing it
• Analyzes data from different focus groups in order to help select proper packaging for a new product in the company
• Defines and clarifies the issue or situation at hand to determine whether it warrants action or whether it is important, urgent or both
• Consults other employees, if necessary or useful, for bigger and complex decisions or where there are several options
• Selects the best option and avoids vagueness or weak compromises in trying to please everyone
• Explains one's own decision to those affected or involved and follows up to ensure effective and proper implementation
• Tries to be as objective and measured as one can be, and seeks input from other employees where appropriate or necessary
• Avoids snap judgment and decisions; takes the time to jot down potential solutions to situations before making a call
• Always rewards oneself after making a nice judgment call or decision and jots down how good it made one feel

Judgment Skills: Needs Improvement Phrases

• Allows external opinions or difficulty in changing a situation to be an excuse for one not to follow own heart when making a decision
• Is not used to trusting oneself and has to run every suggestion or decision past every employee first before implementing it
• Does not take the time to understand the problem thus gives ineffective solutions or fails the entire decision-making process
• Does not know how to break information into smaller, more manageable parts or look for links and relationships thus fails to understand the overall situation
• Does not monitor or review the results of a solution after implementing it thus sometimes encounters unforeseen new problems
• Does not create time to exercise, read or meditate thus sometimes lacks the strength to remain functional during a decision-making process
• Is afraid of the consequences of making the wrong decisions and does nothing to work through that fear
• Does not take the time to familiarize oneself with alternative solutions to a problem even when stuck between choices that feel inadequate in terms of achieving one's goals
• Waits around for the most perfect or ideal choice instead of figuring out the best criteria for making an adequate decision
• Does not look at the consequences of one's decision or how one's life or career will look like if they chose a particular path

Judgment Skills: Self Evaluation Questions

• Can you think of a context or situation where you needed to demonstrate judgment? How was the situation resolved?
• Describe a time when you have had to think on your feet in order to extricate yourself from a difficult situation. What was the outcome
• Can you give two examples of situations where you have used logic and good judgment in solving a problem? How did you go about it?
• Describe a time when you had to be relatively quick in solving a problem. How did you do it? What was the outcome?
• Is there a time you have made a difficult decision? How did you handle the feedback? Is there a way you could have handled the situation differently?
• Do you usually analyze information better alone or with a group? Why? When do you seek assistance from other employees?
• In your experience, when solving a problem as a team, do you come up with the most ideas or do you prefer to step back and follow other people's guidelines?
• Is there a time when you have made a terrible mistake due to poor judgment? What was the mistake? How was it fixed?
• In your opinion, what factors should one consider when comparing the pros and cons of two potential vendors for processing payroll?
• Can you describe step by step, how you would brainstorm possible themes for a fundraising campaign in your company?

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