system thesis example

Best Thesis Proposal for IT Students 2024

This article about Best Thesis Proposal for IT Students updated for 2024  would a big help for those students who are currently taking up a Bachelors Degree in Information Technology , Computer Science, Computer Engineering, Information System or any Computer related course.

The students must undergo research , DBMS mini project,  Thesis, or Capstone Project . In this case, students should experience how to formulate the Best Thesis Proposal .

What would be the Best Project Topics for Computer Science Student? . 

List of Best Thesis Proposals for IT students 2024

After formulating the Best Thesis Title, I suggest you better do an advanced study.

Recommended Topics for doing a Thesis or Capstone Document:

Writing A Good Research Title For Thesis or Capstone Project

17 thoughts on “Best Thesis Proposal for IT Students 2024”

Hello, good morning, i need your help guys. Can you suggest any thesis title? Thank you in advance.

Hi my name is judy ann I’m a thirdyear i.t students i’m going to ask a description and flowchart about salon system. Can u give me your idea

hope you can help me with this my email [email protected]

Hello.. Po may i request for best title for my Thesis Plsss.. Help me I dont what to do

hi po pasuggest naman po ng hardware thesis title 🙂 salamat po

hello, can you help me for thesis title that uses hardware with software with limited coding code

hello po suggestion for best thesis please ..it’s all about mobile application. thankyou

hello po. suggestion for best thesis please ..it’s all about mobile application. thankyou

Hello admin, good day, can i have a source code of a web-based tracking system.? Or else if there is an available Document tracking system applying any algorithm. . I will use it as my reference sir. Thank you. . Can contact or send it to [email protected] .

Thank you for this suggestion admin, i am interested of the Android-Based Class Attendance Monitoring Application using Barcode, can i have the course code for this application? thank you and God bless. can send my on my gmail account [email protected]

hello sir Help me with Thesis for School Management System

Hello, good morning, Can you suggest any thesis title? Thank you in advance.

Hello guys! Can anyone suggest for a project title proposal for IT like Education Sector, Agriculture, Business, Government

good evening admin …any suggestion tutle proposal which mobile application

Hello admin can i have a code for e-learning system thank you and more power. Here is my e mail account [email protected]

Hii sir can I ask about thesis title about system thank you sir😊

hai po can I ask about Tittle system can you please help me🙂

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List of Thesis Title for IT Student 2020

• Online Courseware Using PHP/MySQL
• ECIT Web-Based School Management System (Yii Framework)
• Student Guidance System Thesis
• STII Guidance Information System
• Payroll System
• Payroll System (VB.NET + MS Access)
• Simple Payroll System
• DTR and Payroll System
• Computerized Payroll System (Java GUI)
• Payroll Management and Information System
• Payroll System v2.0
• Hotel Billing and Reservation System
• Hotel Reservation Using PHP
• Hotel Reservation System (VB 6.0)
• Hotel Reservation System (VB.NET)
• Hotel ERP System (VB.NET and SQL Server)
• Online Hotel Reservation System
• Hotel Reservation and Billing System using C#/MSAccess
• Hotel Management Software
• Hotel Management System
• Simple Hotel Management System Using VB.Net
• Hotel Check-in Check-out System
• Online Hotel Reservation System V 2.0
• Hotel Reservation System for Watataps Inn (Java GUI)
• Hotel ERP System
• Hotel ERP System with integrated Touch screen Restaurant POS Version 5.7.0.0 (Premium Edition)
• Online Hotel Reservation with Drag and Drop Using PHP/MySQL
• Hotel Reservation System
• Hotel Reservation Version 1.0 Complete Package Using Ajax, Bootstrap, Jquery, and Object C For Advance Trapping
• Enrollment System using C# + MSSQL
• Enrollment System using Java + MSAccess
• High School Enrollment System
• Enrollment System
• Enrollment and Grading System of Elementary
• Online Pre Enrollment and Grade Inquiry System Using PHP/MySQL
• Computerized Enrollment and Billing System for CRSHS
• Financial Accounting System
• School Accounting Management System
• SHARP BOOK Accounting System
• Accounting System
• Billing with Accounting System
• Billing Software
• Billing System using Java
• Water Billing System For A Small Community
• Cable Company Billing in Java Application
• Chamber of Commerce Membership Management System
• Online Membership System
• Online Membership and Billing System
• Student Membership System
• Members Information System using PHP/MySQL
• Class Scheduling System
• Class Scheduling and Time Tabling System - VB.NET
• Online Class and Exam Scheduling System
• Class Scheduling and Time Tabling System - VB6
• Class Scheduling and Time Tabling System - C#
• Class Scheduling System for Beginners
• Scheduling System
• Point of Sale and Inventory System V.2
• Pharmacy Point of Sale and Inventory System VB.NET
• Point of Sale System (POS) using PHP
• Point of Sale and Inventory System C#.Net Version 2.0
• Point of Sale (POS) using PHP/MySQL
• Point of Sale System - 2016
• 237POS (Another Android Point Of Sale)
• Point Of Sale (POS) Ultimate and Advanced
• C# MYSQL Point Of Sale Software
• Point of Sale using Java and MS Access
• Point of Sale System
• Point of Sale and Inventory System using Barcode
• Caffe Point of Sale
• Point of Sale and Inventory System - VB 6 Version
• Point Of Sales and Inventory System
• IntelliPOS Point of Sale V1.0
• Point of Sales System
• Point of Sale (POS) Using PHP/MySQL With PDO Query
• FreePHP: Simple Web-Based Inventory & POS System [UPDATED: FIXED]
• Point Of Sale v1.0 (C# and Sql Server)
• Empath Point Of Sale
• GearUp4TakeAways - Point of Sale (POS) System
• Sales and Inventory System with Credit Management
• Appliance Sales and Inventory System
• Rampart Hardware Store Sales and Inventory System
• Coca-Cola Bottle Inventory System
• Inventory System
• Sales And Inventory System (C# + SQL Server)
• Farming Tools and Equipment Inventory System
• RADS Motor Parts Sales and Inventory System with Barcode Technology
• Sales and Inventory System (VB.NET + SQL Server)
• Online Ordering System
• Online Ordering System Using PHP/MySQL
• Simple Ordering Canteen System
• Online Ordering System in PHP
• Burger Ordering System
• Simple Ordering System with Cash as Method of Payment and Receipt Report
• Online Ordering System Using PHP
• Online Ordering System EDITED (Mamarias Pizza)
• Ordering System
• Simple Online Bidding System
• Countdown Timer for Bidding System
• KCC SSAO E-voting System
• Advance Online Voting System
• Automated Voting System Using PHP PDO Query
• Lucky 3 Voting System in MS Access
• Voting System using PHP
• Computerized Voting System in Visual Basic
• Voting System on PHP
• Automated Voting System
• Voting System With Percentage Using PHP/MySQL and ajax
• e-Voting System
• How To Create Shopping Cart Using PHP/MySQL
• Simple Shopping Cart Application Using AngularJs
• Simple Shopping Cart Application in PHP MySQL
• How to Build Shopping Cart w/ Checkout in PHP
• Shopping Cart with Checkout Using CodeIgniter
• Drag and Drop Shopping Cart using JQuery
• Product Information System in PHP/MySQL (Shopping Cart)
• Shopping Cart w/ PHP and MySQL
• Dynamic Ajax Shopping Cart
• Shopping Cart(PHP/JS/AJAX/CSS/HTML)
• Simple Billing and Medical Records System
• Medical Management System
• Medical Diagnosis System for Patient (Modified)
• Medical Alert Gadget
• Patient's Record using MS Access Database
• Patients With Doctors Recorder
• Patient Information and Billing System for Birthing Homes
• Health Center Patient Record Management System
• Medicine Inventory and Patient Information System for Health Centers
• Patient Information and Billing System (Eclipse Java/MSAccess)
• Patient Information and Billing System
• Patient Information System
• Online Public Access Catalog (OPAC)
• Online Public Access Catalog
• Library Management System with Barcode
• Library System using PHP
• The Library System With SMS Notification
• Library Management System
• Library System with OPAC
• PHP - Basic Library System
• Library Book Borrowing and Returning System
• Online Library Management System in ASP.NET
• Library Management System for Institutions
• Record Management System
• Simple Attendance Record System using PHP/MySQLi
• Record Keeping System (VB.net 2010)
• Supplies Inventory System
• Supply Inventory System
• Online Supply Inventory Syst em
• Responsive E-Learning System
• E-learning CMS(Content Management System) based website coded in PHP
• Social Networking Site
• Social Networking Site (CHMSCnet)
• Social Networking Site: Facebook like “Discover People You May Know”
• Social Networking Website
• Hospital Management System
• Onana Hospital Management System
• Synapse Hospital System 1.0
• Upturn Hospital Management System
• Hospital ERP System Using VB .NET
• Hospital Management System (Java + MySQL)
• Hospital Record Management System
• Electronic Voting System
• Online Management System
• Online Lot Reservation
• Online Product Reservation System
• Web Based Tracking System
• Online Grading System
• Airline Reservation System
• Video Library Management System
• Internet Cafe System
• Electronic Police Clearance System
• Salon System
• Human Resource Management System
• Pharmacy Automation System
• Order Billing Inventory System
• School Management System
• Ticketing System
• Car Parking System
• Online Catering Reservation
• Anti-Burglary Device with Security System Software
• A Mobile App for Disaster Preparedness and Risk Reduction
• Biometric Attendance and Payroll Management System
• Calamity Responder App
• Comprehensive Fire Alarm Management System
• DOST Phivolcs Cloud-Based Landslide Detection System Software with Solar Powered Landslide Detection Device
• Escape from Disaster: An Educational Puzzle Mobile Game for Disaster Preparedness and Risk Reduction Management
• E-Tips Mobile App: A Complete Survival Guide During Earthquakes
• An Emergency Reporting and Notification Mobile App
• Hall of Justice Evidence Room Security Management System
• International Police Commission Biometric Security System
• Microcontroller Controlled Solar Power System
• Solar Powered Water Tank Monitoring System with SMS Notification
• Pet’s Health and Diet Monitoring System
• Weather Monitoring System with Mobile App
• Prisoner’s Visitors Monitoring System with Biometric Fingerprint Scanner
• Recipe Management System and Hospitality Management
• Security Door Lock System

HELP ME IDOL ASAP

Thesis topic, thesis title, sir attedance monitoring for, anu pla objectives na thesis, system analysis and design, methods of researh, hi po pwede po ba patulong…, sir i need your help ..i need title for my thesis ..can help me., attendance monitoring system.

pls.help me on my thesis... [email protected] thanks

PA HELP PO PLS :(

3rd po ako, and wala pa…, exotic thesis proposal, i'm willing to help you, computer science.

hellow sir.. im a student of computer science.. we have title the LAN-based tong-its. i need your help sir.. it defense on january 5. the expecting of my proffesor to my system is running at 50%. pls reply. thankyou..

hi help me to select thesis

Need ko rin po kasi ng 3 concepts, at title proposal pero dapat, rfid student monitoring, i need title thesis, anu po ang magandang title, thesis title problem, please help me for out baby, helpn nman po im computer, pm me if interested regarding, concept for thesis.

magkano po bayad sau kpg nagpagawa ng thesis system po sau? sana ndi nmn po masyadong mahal..

Need Proposal Title

Good day po.. pwd po ba aq, help pleasse, to joemarie.

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25 Thesis Statement Examples That Will Make Writing a Breeze

Understanding what makes a good thesis statement is one of the major keys to writing a great research paper or argumentative essay. The thesis statement is where you make a claim that will guide you through your entire paper. If you find yourself struggling to make sense of your paper or your topic, then it's likely due to a weak thesis statement.

Let's take a minute to first understand what makes a solid thesis statement, and what key components you need to write one of your own.

A thesis statement always goes at the beginning of the paper. It will typically be in the first couple of paragraphs of the paper so that it can introduce the body paragraphs, which are the supporting evidence for your thesis statement.

Your thesis statement should clearly identify an argument. You need to have a statement that is not only easy to understand, but one that is debatable. What that means is that you can't just put any statement of fact and have it be your thesis. For example, everyone knows that puppies are cute . An ineffective thesis statement would be, "Puppies are adorable and everyone knows it." This isn't really something that's a debatable topic.

Something that would be more debatable would be, "A puppy's cuteness is derived from its floppy ears, small body, and playfulness." These are three things that can be debated on. Some people might think that the cutest thing about puppies is the fact that they follow you around or that they're really soft and fuzzy.

All cuteness aside, you want to make sure that your thesis statement is not only debatable, but that it also actually thoroughly answers the research question that was posed. You always want to make sure that your evidence is supporting a claim that you made (and not the other way around). This is why it's crucial to read and research about a topic first and come to a conclusion later. If you try to get your research to fit your thesis statement, then it may not work out as neatly as you think. As you learn more, you discover more (and the outcome may not be what you originally thought).

Additionally, your thesis statement shouldn't be too big or too grand. It'll be hard to cover everything in a thesis statement like, "The federal government should act now on climate change." The topic is just too large to actually say something new and meaningful. Instead, a more effective thesis statement might be, "Local governments can combat climate change by providing citizens with larger recycling bins and offering local classes about composting and conservation." This is easier to work with because it's a smaller idea, but you can also discuss the overall topic that you might be interested in, which is climate change.

So, now that we know what makes a good, solid thesis statement, you can start to write your own. If you find that you're getting stuck or you are the type of person who needs to look at examples before you start something, then check out our list of thesis statement examples below.

Thesis statement examples

A quick note that these thesis statements have not been fully researched. These are merely examples to show you what a thesis statement might look like and how you can implement your own ideas into one that you think of independently. As such, you should not use these thesis statements for your own research paper purposes. They are meant to be used as examples only.

• Vaccinations Because many children are unable to vaccinate due to illness, we must require that all healthy and able children be vaccinated in order to have herd immunity.
• Educational Resources for Low-Income Students Schools should provide educational resources for low-income students during the summers so that they don't forget what they've learned throughout the school year.
• School Uniforms School uniforms may be an upfront cost for families, but they eradicate the visual differences in income between students and provide a more egalitarian atmosphere at school.
• Populism The rise in populism on the 2016 political stage was in reaction to increasing globalization, the decline of manufacturing jobs, and the Syrian refugee crisis.
• Public Libraries Libraries are essential resources for communities and should be funded more heavily by local municipalities.
• Cyber Bullying With more and more teens using smartphones and social media, cyber bullying is on the rise. Cyber bullying puts a lot of stress on many teens, and can cause depression, anxiety, and even suicidal thoughts. Parents should limit the usage of smart phones, monitor their children's online activity, and report any cyber bullying to school officials in order to combat this problem.
• Medical Marijuana for Veterans Studies have shown that the use of medicinal marijuana has been helpful to veterans who suffer from Post-Traumatic Stress Disorder (PTSD). Medicinal marijuana prescriptions should be legal in all states and provided to these veterans. Additional medical or therapy services should also be researched and implemented in order to help them re-integrate back into civilian life.
• Work-Life Balance Corporations should provide more work from home opportunities and six-hour workdays so that office workers have a better work-life balance and are more likely to be productive when they are in the office.
• Teaching Youths about Consensual Sex Although sex education that includes a discussion of consensual sex would likely lead to less sexual assault, parents need to teach their children the meaning of consent from a young age with age appropriate lessons.
• Whether or Not to Attend University A degree from a university provides invaluable lessons on life and a future career, but not every high school student should be encouraged to attend a university directly after graduation. Some students may benefit from a trade school or a "gap year" where they can think more intensely about what it is they want to do for a career and how they can accomplish this.
• Studying Abroad Studying abroad is one of the most culturally valuable experiences you can have in college. It is the only way to get completely immersed in another language and learn how other cultures and countries are different from your own.
• Women's Body Image Magazines have done a lot in the last five years to include a more diverse group of models, but there is still a long way to go to promote a healthy woman's body image collectively as a culture.
• Cigarette Tax Heavily taxing and increasing the price of cigarettes is essentially a tax on the poorest Americans, and it doesn't deter them from purchasing. Instead, the state and federal governments should target those economically disenfranchised with early education about the dangers of smoking.
• Veganism A vegan diet, while a healthy and ethical way to consume food, indicates a position of privilege. It also limits you to other cultural food experiences if you travel around the world.
• University Athletes Should be Compensated University athletes should be compensated for their service to the university, as it is difficult for these students to procure and hold a job with busy academic and athletic schedules. Many student athletes on scholarship also come from low-income neighborhoods and it is a struggle to make ends meet when they are participating in athletics.
• Women in the Workforce Sheryl Sandberg makes a lot of interesting points in her best-selling book, Lean In , but she only addressed the very privileged working woman and failed to speak to those in lower-skilled, lower-wage jobs.
• Assisted Suicide Assisted suicide should be legal and doctors should have the ability to make sure their patients have the end-of-life care that they want to receive.
• Celebrity and Political Activism Although Taylor Swift's lyrics are indicative of a feminist perspective, she should be more politically active and vocal to use her position of power for the betterment of society.
• The Civil War The insistence from many Southerners that the South seceded from the Union for states' rights versus the fact that they seceded for the purposes of continuing slavery is a harmful myth that still affects race relations today.
• Blue Collar Workers Coal miners and other blue-collar workers whose jobs are slowly disappearing from the workforce should be re-trained in jobs in the technology sector or in renewable energy. A program to re-train these workers would not only improve local economies where jobs have been displaced, but would also lead to lower unemployment nationally.
• Diversity in the Workforce Having a diverse group of people in an office setting leads to richer ideas, more cooperation, and more empathy between people with different skin colors or backgrounds.
• Re-Imagining the Nuclear Family The nuclear family was traditionally defined as one mother, one father, and 2.5 children. This outdated depiction of family life doesn't quite fit with modern society. The definition of normal family life shouldn't be limited to two-parent households.
• Digital Literacy Skills With more information readily available than ever before, it's crucial that students are prepared to examine the material they're reading and determine whether or not it's a good source or if it has misleading information. Teaching students digital literacy and helping them to understand the difference between opinion or propaganda from legitimate, real information is integral.
• Beauty Pageants Beauty pageants are presented with the angle that they empower women. However, putting women in a swimsuit on a stage while simultaneously judging them on how well they answer an impossible question in a short period of time is cruel and purely for the amusement of men. Therefore, we should stop televising beauty pageants.
• Supporting More Women to Run for a Political Position In order to get more women into political positions, more women must run for office. There must be a grassroots effort to educate women on how to run for office, who among them should run, and support for a future candidate for getting started on a political career.

Still stuck? Need some help with your thesis statement?

If you are still uncertain about how to write a thesis statement or what a good thesis statement is, be sure to consult with your teacher or professor to make sure you're on the right track. It's always a good idea to check in and make sure that your thesis statement is making a solid argument and that it can be supported by your research.

After you're done writing, it's important to have someone take a second look at your paper so that you can ensure there are no mistakes or errors. It's difficult to spot your own mistakes, which is why it's always recommended to have someone help you with the revision process, whether that's a teacher, the writing center at school, or a professional editor such as one from ServiceScape .

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Systems Engineering Master's Thesis - 645.801

This course is the first of a two-semester requirement designed for students in the Systems Engineering Master’s program. Thesis students will conduct independent research in the field of systems engineering, under the guidance of an advisor. The intent of the Master’s Thesis research is to advance the body of knowledge and the understanding of systems engineering practices, the improvement of systems engineering practices in industry and in government, the evolution of systems engineering tools and techniques, and the solution of systems development issues in the acquisition of advanced systems. In this course, students will gain a foundation in conducting graduate-level, academic research, including an introduction to research paradigms and methodologies, problem/research question formulation, research design, literature search and critique, proposal preparation, data collection and analysis, research ethics, and the canons of research for engineering and science. At the end of this semester, the student will present their research proposal to their thesis committee. Students interested in pursuing a doctoral degree should enroll in the Thesis Option. Prerequisite(s): Completion of all other courses applicable to the Systems Engineering master’s degree. Course Note(s): Students who plan to register for this course will need to contact the Systems Engineering Program Coordinator( [email protected] ) four to six weeks prior to the semester start date. Students must connect with a thesis advisor and have an approved topic prior to being manually registered for the course by the instructor.

Course Offerings

There are no sections currently offered, however you can view a sample syllabus from a prior section of this course.

Information Systems: Theses & Dissertations

• Finding Scholarly Research
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• Finding Standards
• Technical Reports
• Patents & Trademarks
• Theses & Dissertations

About Theses and Dissertations

What are theses and dissertations?

A dissertation or thesis is a document submitted in support of candidature for a degree or professional qualification presenting the author's research and findings.  (International Standard ISO 7144: Documentation — Presentation of theses and similar documents ). These can be excellent sources for extensive literature reviews and detailed methodologies.

For most universities in the U.S., dissertation is the term for the required submission for the PhD, and thesis refers only to the master's degree requirement.

Other Universities

T he best source to find theses is ProQuest Dissertations & Thesis.   Policies regarding theses and dissertation collections largely vary between universities.  So check the library website of the university of interest.

Carnegie Mellon University

Carnegie Mellon theses are now ONLINE and can be searched through the ProQuest database Dissertations & Theses @ Carnegie Mellon University that enables access to citations and abstracts of all dissertations and theses, as well as the fulltext in PDF format.  Scroll down and select Dissertations & Theses, then do a regular search. Print versions are also available in the libraries collection.

Within the libraries, theses are located in designated areas and are shelved in alphabetical order by the author's last name.  The catalog treats theses and dissertations like books and they can be borrowed as such.  Theses may be in print, microfiche, or microform.

• In the library catalog, use the Advanced Search :  search by author, title, or keyword limiting Material Type to Dissertations.
• For a complete list of theses at Carnegie Mellon, use Advanced Search to search Carnegie Mellon University Dissertations in the Subject line.  

Other Countries

Center for Research Libraries:  Foreign Doctoral Dissertations CRL has more than 800,000 cataloged foreign doctoral dissertations from more than 90 countries and over 1200 institutions.

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• Last Updated: Aug 24, 2024 5:55 PM
• URL: https://guides.library.cmu.edu/infosys

Home > Robinson College of Business > Computer Information Systems > CIS_DISS

Computer Information Systems Dissertations

Dissertations from 2024 2024.

Investing in Remote Patient Monitoring to Improve Chronic Heart Condition Outcomes , William Olivera Serrano

Dissertations from 2023 2023

Investigating the Effectiveness of Algorithmic Interventions in Health Decision Making , Jung min Lee

Dissertations from 2022 2022

Organizational Intelligence in Digital Innovation: Evidence from Georgia State University , Khaleed M. Fuad

The Impact of Corporate Engagement in Open-Source Enterprise Systems Community on Release Performance , Peiwei Li

Essays on IT and Platform Governance from External Stakeholder Perspectives , Junyoung Park

Deciding to Fail: Three Essays about Self-Interest in Systems , Pengcheng Wang

Investigating Decentralization, Incentives, and Configurations of Blockchain Governance , Rongen Zhang

Dissertations from 2021 2021

Decision-Making Dilemma in Human-Automation Interaction: Who Should Grasp Authority, Human or Intelligent Systems? , Xiaocong Cui

Empirical Essays on Crowd-based Digital Platforms and Product Innovation Performance , Heeseung Lee

Collective Attention Allocation for Innovation Productivity in Open-Source Software Projects: A Configurational Perspective , Yanran Liu

Network Effects and Decentralized Governance in Public Blockchain Ecosystems , Yukun Yang

Dissertations from 2020 2020

Managing Technical Debt in Agile Software Development Projects , Maheshwar Boodraj

Essays on Motivations and Motivational Affordances in the Context of Health Information Technology , Hyoungyong Choi

Technical and Behavioral Interventions for Medication Adherence through Mobile Health , Xinying Liu

Conversational AI Agents: Investigating AI-Specific Characteristics that Induce Anthropomorphism and Trust in Human-AI Interaction , Kambiz Saffarizadeh

Dissertations from 2019 2019

Explaining the Privacy Paradox through Identifying Boundary Conditions of the Relationship between Privacy Concerns and Disclosure Behaviors , Tawfiq Alashoor

Unravelling the Influence of Online Social Context on Consumer Health Information Technology (CHIT) Implementations , Amrita George

Essays on Technology in Presence of Globalization , Joshua Madden

Three Essays on Digital Innovation from an Intellectual Property Rights Perspective , Zhitao Yin

Dissertations from 2018 2018

A "Practice-Based" Theory of the Firm: A Practice Theory Perspective to Organizational Strategy Development and Knowledge Management , Sayed Mahdi Almohri

Extracting Business Value of IT and Identifying IT Innovation in Large Institutional Settings Undergoing Regulatory Change , Jessica Pye

Three Empirical Essays on Health Informatics and Analytics , Youyou Tao

Classification And Analysis Of Mobile Health Evaluation Through Taxonomy and Method Development , Alan T. Yang

Dissertations from 2017 2017

Integrating online-offline interactions to explain societal challenges , Christine Abdalla Mikhaeil

Dissertations from 2016 2016

Managing Enterprise Systems Post Implementation through Competency Centers: An Inquiry into Assemblage and Emergence , Arun Aryal

Essays on Health Information Technology: Insights from Analyses of Big Datasets , Langtao Chen

Three Essays on the Empowerment Role of Information Technology in Healthcare Services , Liwei Chen

Towards a Better Comprehension of Adaptation to Information and Communication Technologies: A Multi-level Approach , Najma Saidani

Smart Interventions for Effective Medication Adherence , Neetu Singh

Dissertations from 2015 2015

An Event-based Analysis Framework for Open Source Software Development Projects , Tianjie Deng

Affect and Decision Making in Troubled Information Technology Projects , Hyung Koo Lee

Risks, Controls and Business Value of IT-Enabled Interfirm and Intrafirm Processes , Chaitanya Sambhara

Dissertations from 2014 2014

Traveling of Requirements in the Development of Packaged Software: An Investigation of Work Design and Uncertainty , Thomas Gregory

Genres of Inquiry in Design Science Research: Applying Search Conference to Contemporary Information Systems Security Theory , Mala Kaul

The Role of Regret and Its Applications in IS Decision Making , EunHee Park

New Perspectives on Implementing Health Information Technology , Sumantra Sarkar

Dissertations from 2013 2013

An Investigation of the Relationships between Goals and Software Project Escalation: Insights from Goal Setting and Goal Orientation Theories , Jong Seok Lee

The Impact of IT-Enabled and Team Relational Coordination on Patient Satisfaction , Darryl S. Romanow

Dissertations from 2012 2012

Knowledge Worker Behavioral Responses and Job Outcomes in Mandatory Enterprise System Use Contexts , Robert Hornyak

The Management of Distance in Distributed-work , Chauvet Mathieu

Realizing Shared Services - A Punctuated Process Analysis of a Public IT Department , Tim Olsen

A Requirements-Based Exploration of Open-Source Software Development Projects – Towards a Natural Language Processing Software Analysis Framework , Radu Vlas

Dissertations from 2011 2011

Health Information Systems Affordances: How the Materiality of Information Technology Enables and Constrains the Work Practices of Clinicians , Chad Anderson

Towards Information Polycentricity Theory: Investigation of a Hospital Revenue Cycle , Rajendra Singh

Examining Scholarly Influence: A Study in Hirsch Metrics and Social Network Analysis , Hirotoshi Takeda

Dissertations from 2010 2010

What Support Does Information and Communication Technology (ICT) Offer to Organizational Improvisation During Crisis Response ? , Anouck Adrot

Quality in IS Research: Theory and Validation of Constructs for Service, Information, and System , Yi Ding

Effect of Digital Enablement of Business-to-Business Exchange on Customer Outcomes: The Role of Information Systems Quality and Relationship Characteristics , Stephen M. Du

How and Why do IT Professionals Leave their Salaried Employment to Start a Company? , Mourmant Gaetan

A Novel Approach to Ontology Management , Jong Woo Kim

Investigating the Relationship between IT and Organizations: A Research Trilogy , Benoit Raymond

The Role of Stakeholder Perceptions during IT-Enabled Change: An Investigation of Technology Frames of Reference in a Sales Process Innovation Project , Brett Young

Dissertations from 2009 2009

An Examination of the Deaf Effect Response to Bad News Reporting in Information Systems Projects , Michael John Cuellar

Exploring IT-Based Knowledge Sharing Practices: Representing Knowledge within and across Projects , Alina Maria Dulipovici

Studies on Adaptation to Information Systems: Multiple Roles and Coping Strategies , Christophe Elie-Dit-Cosaque

A User-Centered Perspective on Information Technologies in Museums , Jessie Pallud

Trusting IT Artifacts: How Trust Affects our Use of Technology , Anthony Osborn Vance

Controlling Telework: An Exploratory Investigation of Portfolios of Control Applied to Remote Knowledge Workers , Jijie Wang

A Multidimensional and Visual Exploration Approach to Project Portfolio Management , Guangzhi Zheng

Dissertations from 2008 2008

Digital Integration: Understanding the Concept and its Environmental Predictors , Ricardo M. Checchi

Managing the Tension between Standardization and Customization in IT-enabled Service Provisioning: A Sensemaking Perspective , Mark O. Lewis

Patient Monitoring via Mobile Ad Hoc Network: Power Management, Reliability, and Delays , Sweta Sneha

Dissertations from 2007 2007

A Contextualist Approach to Telehealth Innovations , Sunyoung Cho

Escalation of Commitment in Information Technology Projects: A Goal Setting Theory Perspective , Vijay Kasi

Generating User-centric Dynamic and Adaptable Knowledge Models for World Wide Web , Li Lei

Improving Practices in a Small Software Firm: An Ambidextrous Perspective , Nannette Napier

Bad News Reporting on Troubled IT Projects: The Role of Personal, Situational, and Organizational Factors , Chongwoo Park

Individual-Technology Fit: Matching Individual Characteristics and Features of Biometric Interface Technologies with Performance , Adriane Randolph

Dissertations from 2006 2006

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Dissertation Structure & Layout 101: How to structure your dissertation, thesis or research project.

By: Derek Jansen (MBA) Reviewed By: David Phair (PhD) | July 2019

So, you’ve got a decent understanding of what a dissertation is , you’ve chosen your topic and hopefully you’ve received approval for your research proposal . Awesome! Now its time to start the actual dissertation or thesis writing journey.

To craft a high-quality document, the very first thing you need to understand is dissertation structure . In this post, we’ll walk you through the generic dissertation structure and layout, step by step. We’ll start with the big picture, and then zoom into each chapter to briefly discuss the core contents. If you’re just starting out on your research journey, you should start with this post, which covers the big-picture process of how to write a dissertation or thesis .

*The Caveat *

In this post, we’ll be discussing a traditional dissertation/thesis structure and layout, which is generally used for social science research across universities, whether in the US, UK, Europe or Australia. However, some universities may have small variations on this structure (extra chapters, merged chapters, slightly different ordering, etc).

So, always check with your university if they have a prescribed structure or layout that they expect you to work with. If not, it’s safe to assume the structure we’ll discuss here is suitable. And even if they do have a prescribed structure, you’ll still get value from this post as we’ll explain the core contents of each section.  

Overview: S tructuring a dissertation or thesis

• Acknowledgements page
• Abstract (or executive summary)
• Table of contents , list of figures and tables
• Chapter 1: Introduction
• Chapter 2: Literature review
• Chapter 3: Methodology
• Chapter 4: Results
• Chapter 5: Discussion
• Chapter 6: Conclusion
• Reference list

As I mentioned, some universities will have slight variations on this structure. For example, they want an additional “personal reflection chapter”, or they might prefer the results and discussion chapter to be merged into one. Regardless, the overarching flow will always be the same, as this flow reflects the research process , which we discussed here – i.e.:

• The introduction chapter presents the core research question and aims .
• The literature review chapter assesses what the current research says about this question.
• The methodology, results and discussion chapters go about undertaking new research about this question.
• The conclusion chapter (attempts to) answer the core research question .

In other words, the dissertation structure and layout reflect the research process of asking a well-defined question(s), investigating, and then answering the question – see below.

To restate that – the structure and layout of a dissertation reflect the flow of the overall research process . This is essential to understand, as each chapter will make a lot more sense if you “get” this concept. If you’re not familiar with the research process, read this post before going further.

Right. Now that we’ve covered the big picture, let’s dive a little deeper into the details of each section and chapter. Oh and by the way, you can also grab our free dissertation/thesis template here to help speed things up.

The title page of your dissertation is the very first impression the marker will get of your work, so it pays to invest some time thinking about your title. But what makes for a good title? A strong title needs to be 3 things:

• Succinct (not overly lengthy or verbose)
• Specific (not vague or ambiguous)
• Representative of the research you’re undertaking (clearly linked to your research questions)

Typically, a good title includes mention of the following:

• The broader area of the research (i.e. the overarching topic)
• The specific focus of your research (i.e. your specific context)
• Indication of research design (e.g. quantitative , qualitative , or  mixed methods ).

For example:

A quantitative investigation [research design] into the antecedents of organisational trust [broader area] in the UK retail forex trading market [specific context/area of focus].

Again, some universities may have specific requirements regarding the format and structure of the title, so it’s worth double-checking expectations with your institution (if there’s no mention in the brief or study material).

Acknowledgements

This page provides you with an opportunity to say thank you to those who helped you along your research journey. Generally, it’s optional (and won’t count towards your marks), but it is academic best practice to include this.

So, who do you say thanks to? Well, there’s no prescribed requirements, but it’s common to mention the following people:

• Your dissertation supervisor or committee.
• Any professors, lecturers or academics that helped you understand the topic or methodologies.
• Any tutors, mentors or advisors.
• Your family and friends, especially spouse (for adult learners studying part-time).

There’s no need for lengthy rambling. Just state who you’re thankful to and for what (e.g. thank you to my supervisor, John Doe, for his endless patience and attentiveness) – be sincere. In terms of length, you should keep this to a page or less.

Abstract or executive summary

The dissertation abstract (or executive summary for some degrees) serves to provide the first-time reader (and marker or moderator) with a big-picture view of your research project. It should give them an understanding of the key insights and findings from the research, without them needing to read the rest of the report – in other words, it should be able to stand alone .

For it to stand alone, your abstract should cover the following key points (at a minimum):

• Your research questions and aims – what key question(s) did your research aim to answer?
• Your methodology – how did you go about investigating the topic and finding answers to your research question(s)?
• Your findings – following your own research, what did do you discover?
• Your conclusions – based on your findings, what conclusions did you draw? What answers did you find to your research question(s)?

So, in much the same way the dissertation structure mimics the research process, your abstract or executive summary should reflect the research process, from the initial stage of asking the original question to the final stage of answering that question.

In practical terms, it’s a good idea to write this section up last , once all your core chapters are complete. Otherwise, you’ll end up writing and rewriting this section multiple times (just wasting time). For a step by step guide on how to write a strong executive summary, check out this post .

Need a helping hand?

Table of contents

This section is straightforward. You’ll typically present your table of contents (TOC) first, followed by the two lists – figures and tables. I recommend that you use Microsoft Word’s automatic table of contents generator to generate your TOC. If you’re not familiar with this functionality, the video below explains it simply:

If you find that your table of contents is overly lengthy, consider removing one level of depth. Oftentimes, this can be done without detracting from the usefulness of the TOC.

Right, now that the “admin” sections are out of the way, its time to move on to your core chapters. These chapters are the heart of your dissertation and are where you’ll earn the marks. The first chapter is the introduction chapter – as you would expect, this is the time to introduce your research…

It’s important to understand that even though you’ve provided an overview of your research in your abstract, your introduction needs to be written as if the reader has not read that (remember, the abstract is essentially a standalone document). So, your introduction chapter needs to start from the very beginning, and should address the following questions:

• What will you be investigating (in plain-language, big picture-level)?
• Why is that worth investigating? How is it important to academia or business? How is it sufficiently original?
• What are your research aims and research question(s)? Note that the research questions can sometimes be presented at the end of the literature review (next chapter).
• What is the scope of your study? In other words, what will and won’t you cover ?
• How will you approach your research? In other words, what methodology will you adopt?
• How will you structure your dissertation? What are the core chapters and what will you do in each of them?

These are just the bare basic requirements for your intro chapter. Some universities will want additional bells and whistles in the intro chapter, so be sure to carefully read your brief or consult your research supervisor.

If done right, your introduction chapter will set a clear direction for the rest of your dissertation. Specifically, it will make it clear to the reader (and marker) exactly what you’ll be investigating, why that’s important, and how you’ll be going about the investigation. Conversely, if your introduction chapter leaves a first-time reader wondering what exactly you’ll be researching, you’ve still got some work to do.

Now that you’ve set a clear direction with your introduction chapter, the next step is the literature review . In this section, you will analyse the existing research (typically academic journal articles and high-quality industry publications), with a view to understanding the following questions:

• What does the literature currently say about the topic you’re investigating?
• Is the literature lacking or well established? Is it divided or in disagreement?
• How does your research fit into the bigger picture?
• How does your research contribute something original?
• How does the methodology of previous studies help you develop your own?

Depending on the nature of your study, you may also present a conceptual framework towards the end of your literature review, which you will then test in your actual research.

Again, some universities will want you to focus on some of these areas more than others, some will have additional or fewer requirements, and so on. Therefore, as always, its important to review your brief and/or discuss with your supervisor, so that you know exactly what’s expected of your literature review chapter.

Now that you’ve investigated the current state of knowledge in your literature review chapter and are familiar with the existing key theories, models and frameworks, its time to design your own research. Enter the methodology chapter – the most “science-ey” of the chapters…

In this chapter, you need to address two critical questions:

• Exactly HOW will you carry out your research (i.e. what is your intended research design)?
• Exactly WHY have you chosen to do things this way (i.e. how do you justify your design)?

Remember, the dissertation part of your degree is first and foremost about developing and demonstrating research skills . Therefore, the markers want to see that you know which methods to use, can clearly articulate why you’ve chosen then, and know how to deploy them effectively.

Importantly, this chapter requires detail – don’t hold back on the specifics. State exactly what you’ll be doing, with who, when, for how long, etc. Moreover, for every design choice you make, make sure you justify it.

In practice, you will likely end up coming back to this chapter once you’ve undertaken all your data collection and analysis, and revise it based on changes you made during the analysis phase. This is perfectly fine. Its natural for you to add an additional analysis technique, scrap an old one, etc based on where your data lead you. Of course, I’m talking about small changes here – not a fundamental switch from qualitative to quantitative, which will likely send your supervisor in a spin!

You’ve now collected your data and undertaken your analysis, whether qualitative, quantitative or mixed methods. In this chapter, you’ll present the raw results of your analysis . For example, in the case of a quant study, you’ll present the demographic data, descriptive statistics, inferential statistics , etc.

Typically, Chapter 4 is simply a presentation and description of the data, not a discussion of the meaning of the data. In other words, it’s descriptive, rather than analytical – the meaning is discussed in Chapter 5. However, some universities will want you to combine chapters 4 and 5, so that you both present and interpret the meaning of the data at the same time. Check with your institution what their preference is.

Now that you’ve presented the data analysis results, its time to interpret and analyse them. In other words, its time to discuss what they mean, especially in relation to your research question(s).

What you discuss here will depend largely on your chosen methodology. For example, if you’ve gone the quantitative route, you might discuss the relationships between variables . If you’ve gone the qualitative route, you might discuss key themes and the meanings thereof. It all depends on what your research design choices were.

Most importantly, you need to discuss your results in relation to your research questions and aims, as well as the existing literature. What do the results tell you about your research questions? Are they aligned with the existing research or at odds? If so, why might this be? Dig deep into your findings and explain what the findings suggest, in plain English.

The final chapter – you’ve made it! Now that you’ve discussed your interpretation of the results, its time to bring it back to the beginning with the conclusion chapter . In other words, its time to (attempt to) answer your original research question s (from way back in chapter 1). Clearly state what your conclusions are in terms of your research questions. This might feel a bit repetitive, as you would have touched on this in the previous chapter, but its important to bring the discussion full circle and explicitly state your answer(s) to the research question(s).

Next, you’ll typically discuss the implications of your findings . In other words, you’ve answered your research questions – but what does this mean for the real world (or even for academia)? What should now be done differently, given the new insight you’ve generated?

Lastly, you should discuss the limitations of your research, as well as what this means for future research in the area. No study is perfect, especially not a Masters-level. Discuss the shortcomings of your research. Perhaps your methodology was limited, perhaps your sample size was small or not representative, etc, etc. Don’t be afraid to critique your work – the markers want to see that you can identify the limitations of your work. This is a strength, not a weakness. Be brutal!

This marks the end of your core chapters – woohoo! From here on out, it’s pretty smooth sailing.

The reference list is straightforward. It should contain a list of all resources cited in your dissertation, in the required format, e.g. APA , Harvard, etc.

It’s essential that you use reference management software for your dissertation. Do NOT try handle your referencing manually – its far too error prone. On a reference list of multiple pages, you’re going to make mistake. To this end, I suggest considering either Mendeley or Zotero. Both are free and provide a very straightforward interface to ensure that your referencing is 100% on point. I’ve included a simple how-to video for the Mendeley software (my personal favourite) below:

Some universities may ask you to include a bibliography, as opposed to a reference list. These two things are not the same . A bibliography is similar to a reference list, except that it also includes resources which informed your thinking but were not directly cited in your dissertation. So, double-check your brief and make sure you use the right one.

The very last piece of the puzzle is the appendix or set of appendices. This is where you’ll include any supporting data and evidence. Importantly, supporting is the keyword here.

Your appendices should provide additional “nice to know”, depth-adding information, which is not critical to the core analysis. Appendices should not be used as a way to cut down word count (see this post which covers how to reduce word count ). In other words, don’t place content that is critical to the core analysis here, just to save word count. You will not earn marks on any content in the appendices, so don’t try to play the system!

Time to recap…

And there you have it – the traditional dissertation structure and layout, from A-Z. To recap, the core structure for a dissertation or thesis is (typically) as follows:

• Acknowledgments page

Most importantly, the core chapters should reflect the research process (asking, investigating and answering your research question). Moreover, the research question(s) should form the golden thread throughout your dissertation structure. Everything should revolve around the research questions, and as you’ve seen, they should form both the start point (i.e. introduction chapter) and the endpoint (i.e. conclusion chapter).

I hope this post has provided you with clarity about the traditional dissertation/thesis structure and layout. If you have any questions or comments, please leave a comment below, or feel free to get in touch with us. Also, be sure to check out the rest of the  Grad Coach Blog .

Psst... there’s more!

This post was based on one of our popular Research Bootcamps . If you're working on a research project, you'll definitely want to check this out ...

36 Comments

many thanks i found it very useful

Glad to hear that, Arun. Good luck writing your dissertation.

Such clear practical logical advice. I very much needed to read this to keep me focused in stead of fretting.. Perfect now ready to start my research!

what about scientific fields like computer or engineering thesis what is the difference in the structure? thank you very much

Thanks so much this helped me a lot!

Very helpful and accessible. What I like most is how practical the advice is along with helpful tools/ links.

Thanks Ade!

Thank you so much sir.. It was really helpful..

You’re welcome!

Hi! How many words maximum should contain the abstract?

Thank you so much 😊 Find this at the right moment

You’re most welcome. Good luck with your dissertation.

best ever benefit i got on right time thank you

Many times Clarity and vision of destination of dissertation is what makes the difference between good ,average and great researchers the same way a great automobile driver is fast with clarity of address and Clear weather conditions .

I guess Great researcher = great ideas + knowledge + great and fast data collection and modeling + great writing + high clarity on all these

You have given immense clarity from start to end.

Morning. Where will I write the definitions of what I’m referring to in my report?

Thank you so much Derek, I was almost lost! Thanks a tonnnn! Have a great day!

Thanks ! so concise and valuable

This was very helpful. Clear and concise. I know exactly what to do now.

Thank you for allowing me to go through briefly. I hope to find time to continue.

Really useful to me. Thanks a thousand times

Very interesting! It will definitely set me and many more for success. highly recommended.

Thank you soo much sir, for the opportunity to express my skills

Usefull, thanks a lot. Really clear

Very nice and easy to understand. Thank you .

That was incredibly useful. Thanks Grad Coach Crew!

My stress level just dropped at least 15 points after watching this. Just starting my thesis for my grad program and I feel a lot more capable now! Thanks for such a clear and helpful video, Emma and the GradCoach team!

Do we need to mention the number of words the dissertation contains in the main document?

It depends on your university’s requirements, so it would be best to check with them 🙂

Such a helpful post to help me get started with structuring my masters dissertation, thank you!

Great video; I appreciate that helpful information

It is so necessary or avital course

This blog is very informative for my research. Thank you

Doctoral students are required to fill out the National Research Council’s Survey of Earned Doctorates

wow this is an amazing gain in my life

This is so good

How can i arrange my specific objectives in my dissertation?

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Tips and Examples for Writing Thesis Statements

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Tips for Writing Your Thesis Statement

1. Determine what kind of paper you are writing:

• An analytical paper breaks down an issue or an idea into its component parts, evaluates the issue or idea, and presents this breakdown and evaluation to the audience.
• An expository (explanatory) paper explains something to the audience.
• An argumentative paper makes a claim about a topic and justifies this claim with specific evidence. The claim could be an opinion, a policy proposal, an evaluation, a cause-and-effect statement, or an interpretation. The goal of the argumentative paper is to convince the audience that the claim is true based on the evidence provided.

If you are writing a text that does not fall under these three categories (e.g., a narrative), a thesis statement somewhere in the first paragraph could still be helpful to your reader.

2. Your thesis statement should be specific—it should cover only what you will discuss in your paper and should be supported with specific evidence.

3. The thesis statement usually appears at the end of the first paragraph of a paper.

4. Your topic may change as you write, so you may need to revise your thesis statement to reflect exactly what you have discussed in the paper.

Thesis Statement Examples

Example of an analytical thesis statement:

The paper that follows should:

• Explain the analysis of the college admission process
• Explain the challenge facing admissions counselors

Example of an expository (explanatory) thesis statement:

• Explain how students spend their time studying, attending class, and socializing with peers

Example of an argumentative thesis statement:

• Present an argument and give evidence to support the claim that students should pursue community projects before entering college

What are your chances of acceptance?

Calculate for all schools, your chance of acceptance.

Your chancing factors

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How to Write a Strong Thesis Statement: 4 Steps + Examples

What’s Covered:

What is the purpose of a thesis statement, writing a good thesis statement: 4 steps, common pitfalls to avoid, where to get your essay edited for free.

When you set out to write an essay, there has to be some kind of point to it, right? Otherwise, your essay would just be a big jumble of word salad that makes absolutely no sense. An essay needs a central point that ties into everything else. That main point is called a thesis statement, and it’s the core of any essay or research paper.

You may hear about Master degree candidates writing a thesis, and that is an entire paper–not to be confused with the thesis statement, which is typically one sentence that contains your paper’s focus. 

Read on to learn more about thesis statements and how to write them. We’ve also included some solid examples for you to reference.

Typically the last sentence of your introductory paragraph, the thesis statement serves as the roadmap for your essay. When your reader gets to the thesis statement, they should have a clear outline of your main point, as well as the information you’ll be presenting in order to either prove or support your point. 

The thesis statement should not be confused for a topic sentence , which is the first sentence of every paragraph in your essay. If you need help writing topic sentences, numerous resources are available. Topic sentences should go along with your thesis statement, though.

Since the thesis statement is the most important sentence of your entire essay or paper, it’s imperative that you get this part right. Otherwise, your paper will not have a good flow and will seem disjointed. That’s why it’s vital not to rush through developing one. It’s a methodical process with steps that you need to follow in order to create the best thesis statement possible.

Step 1: Decide what kind of paper you’re writing

When you’re assigned an essay, there are several different types you may get. Argumentative essays are designed to get the reader to agree with you on a topic. Informative or expository essays present information to the reader. Analytical essays offer up a point and then expand on it by analyzing relevant information. Thesis statements can look and sound different based on the type of paper you’re writing. For example:

• Argumentative: The United States needs a viable third political party to decrease bipartisanship, increase options, and help reduce corruption in government.
• Informative: The Libertarian party has thrown off elections before by gaining enough support in states to get on the ballot and by taking away crucial votes from candidates.
• Analytical: An analysis of past presidential elections shows that while third party votes may have been the minority, they did affect the outcome of the elections in 2020, 2016, and beyond.

Step 2: Figure out what point you want to make

Once you know what type of paper you’re writing, you then need to figure out the point you want to make with your thesis statement, and subsequently, your paper. In other words, you need to decide to answer a question about something, such as:

• What impact did reality TV have on American society?
• How has the musical Hamilton affected perception of American history?
• Why do I want to major in [chosen major here]?

If you have an argumentative essay, then you will be writing about an opinion. To make it easier, you may want to choose an opinion that you feel passionate about so that you’re writing about something that interests you. For example, if you have an interest in preserving the environment, you may want to choose a topic that relates to that. 

If you’re writing your college essay and they ask why you want to attend that school, you may want to have a main point and back it up with information, something along the lines of:

“Attending Harvard University would benefit me both academically and professionally, as it would give me a strong knowledge base upon which to build my career, develop my network, and hopefully give me an advantage in my chosen field.”

Step 3: Determine what information you’ll use to back up your point

Once you have the point you want to make, you need to figure out how you plan to back it up throughout the rest of your essay. Without this information, it will be hard to either prove or argue the main point of your thesis statement. If you decide to write about the Hamilton example, you may decide to address any falsehoods that the writer put into the musical, such as:

“The musical Hamilton, while accurate in many ways, leaves out key parts of American history, presents a nationalist view of founding fathers, and downplays the racism of the times.”

Once you’ve written your initial working thesis statement, you’ll then need to get information to back that up. For example, the musical completely leaves out Benjamin Franklin, portrays the founding fathers in a nationalist way that is too complimentary, and shows Hamilton as a staunch abolitionist despite the fact that his family likely did own slaves. 

Step 4: Revise and refine your thesis statement before you start writing

Read through your thesis statement several times before you begin to compose your full essay. You need to make sure the statement is ironclad, since it is the foundation of the entire paper. Edit it or have a peer review it for you to make sure everything makes sense and that you feel like you can truly write a paper on the topic. Once you’ve done that, you can then begin writing your paper.

When writing a thesis statement, there are some common pitfalls you should avoid so that your paper can be as solid as possible. Make sure you always edit the thesis statement before you do anything else. You also want to ensure that the thesis statement is clear and concise. Don’t make your reader hunt for your point. Finally, put your thesis statement at the end of the first paragraph and have your introduction flow toward that statement. Your reader will expect to find your statement in its traditional spot.

If you’re having trouble getting started, or need some guidance on your essay, there are tools available that can help you. CollegeVine offers a free peer essay review tool where one of your peers can read through your essay and provide you with valuable feedback. Getting essay feedback from a peer can help you wow your instructor or college admissions officer with an impactful essay that effectively illustrates your point.

Related CollegeVine Blog Posts

Developing a Thesis Statement

Many papers you write require developing a thesis statement. In this section you’ll learn what a thesis statement is and how to write one.

Keep in mind that not all papers require thesis statements . If in doubt, please consult your instructor for assistance.

What is a thesis statement?

A thesis statement . . .

• Makes an argumentative assertion about a topic; it states the conclusions that you have reached about your topic.
• Makes a promise to the reader about the scope, purpose, and direction of your paper.
• Is focused and specific enough to be “proven” within the boundaries of your paper.
• Is generally located near the end of the introduction ; sometimes, in a long paper, the thesis will be expressed in several sentences or in an entire paragraph.
• Identifies the relationships between the pieces of evidence that you are using to support your argument.

Not all papers require thesis statements! Ask your instructor if you’re in doubt whether you need one.

Identify a topic

Your topic is the subject about which you will write. Your assignment may suggest several ways of looking at a topic; or it may name a fairly general concept that you will explore or analyze in your paper.

Consider what your assignment asks you to do

Inform yourself about your topic, focus on one aspect of your topic, ask yourself whether your topic is worthy of your efforts, generate a topic from an assignment.

Below are some possible topics based on sample assignments.

Sample assignment 1

Analyze Spain’s neutrality in World War II.

Identified topic

Franco’s role in the diplomatic relationships between the Allies and the Axis

This topic avoids generalities such as “Spain” and “World War II,” addressing instead on Franco’s role (a specific aspect of “Spain”) and the diplomatic relations between the Allies and Axis (a specific aspect of World War II).

Sample assignment 2

Analyze one of Homer’s epic similes in the Iliad.

The relationship between the portrayal of warfare and the epic simile about Simoisius at 4.547-64.

This topic focuses on a single simile and relates it to a single aspect of the Iliad ( warfare being a major theme in that work).

Developing a Thesis Statement–Additional information

Your assignment may suggest several ways of looking at a topic, or it may name a fairly general concept that you will explore or analyze in your paper. You’ll want to read your assignment carefully, looking for key terms that you can use to focus your topic.

Sample assignment: Analyze Spain’s neutrality in World War II Key terms: analyze, Spain’s neutrality, World War II

After you’ve identified the key words in your topic, the next step is to read about them in several sources, or generate as much information as possible through an analysis of your topic. Obviously, the more material or knowledge you have, the more possibilities will be available for a strong argument. For the sample assignment above, you’ll want to look at books and articles on World War II in general, and Spain’s neutrality in particular.

As you consider your options, you must decide to focus on one aspect of your topic. This means that you cannot include everything you’ve learned about your topic, nor should you go off in several directions. If you end up covering too many different aspects of a topic, your paper will sprawl and be unconvincing in its argument, and it most likely will not fulfull the assignment requirements.

For the sample assignment above, both Spain’s neutrality and World War II are topics far too broad to explore in a paper. You may instead decide to focus on Franco’s role in the diplomatic relationships between the Allies and the Axis , which narrows down what aspects of Spain’s neutrality and World War II you want to discuss, as well as establishes a specific link between those two aspects.

Before you go too far, however, ask yourself whether your topic is worthy of your efforts. Try to avoid topics that already have too much written about them (i.e., “eating disorders and body image among adolescent women”) or that simply are not important (i.e. “why I like ice cream”). These topics may lead to a thesis that is either dry fact or a weird claim that cannot be supported. A good thesis falls somewhere between the two extremes. To arrive at this point, ask yourself what is new, interesting, contestable, or controversial about your topic.

As you work on your thesis, remember to keep the rest of your paper in mind at all times . Sometimes your thesis needs to evolve as you develop new insights, find new evidence, or take a different approach to your topic.

Derive a main point from topic

Once you have a topic, you will have to decide what the main point of your paper will be. This point, the “controlling idea,” becomes the core of your argument (thesis statement) and it is the unifying idea to which you will relate all your sub-theses. You can then turn this “controlling idea” into a purpose statement about what you intend to do in your paper.

Look for patterns in your evidence

Compose a purpose statement.

Consult the examples below for suggestions on how to look for patterns in your evidence and construct a purpose statement.

• Franco first tried to negotiate with the Axis
• Franco turned to the Allies when he couldn’t get some concessions that he wanted from the Axis

Possible conclusion:

Spain’s neutrality in WWII occurred for an entirely personal reason: Franco’s desire to preserve his own (and Spain’s) power.

Purpose statement

This paper will analyze Franco’s diplomacy during World War II to see how it contributed to Spain’s neutrality.

• The simile compares Simoisius to a tree, which is a peaceful, natural image.
• The tree in the simile is chopped down to make wheels for a chariot, which is an object used in warfare.

At first, the simile seems to take the reader away from the world of warfare, but we end up back in that world by the end.

This paper will analyze the way the simile about Simoisius at 4.547-64 moves in and out of the world of warfare.

Derive purpose statement from topic

To find out what your “controlling idea” is, you have to examine and evaluate your evidence . As you consider your evidence, you may notice patterns emerging, data repeated in more than one source, or facts that favor one view more than another. These patterns or data may then lead you to some conclusions about your topic and suggest that you can successfully argue for one idea better than another.

For instance, you might find out that Franco first tried to negotiate with the Axis, but when he couldn’t get some concessions that he wanted from them, he turned to the Allies. As you read more about Franco’s decisions, you may conclude that Spain’s neutrality in WWII occurred for an entirely personal reason: his desire to preserve his own (and Spain’s) power. Based on this conclusion, you can then write a trial thesis statement to help you decide what material belongs in your paper.

Sometimes you won’t be able to find a focus or identify your “spin” or specific argument immediately. Like some writers, you might begin with a purpose statement just to get yourself going. A purpose statement is one or more sentences that announce your topic and indicate the structure of the paper but do not state the conclusions you have drawn . Thus, you might begin with something like this:

• This paper will look at modern language to see if it reflects male dominance or female oppression.
• I plan to analyze anger and derision in offensive language to see if they represent a challenge of society’s authority.

At some point, you can turn a purpose statement into a thesis statement. As you think and write about your topic, you can restrict, clarify, and refine your argument, crafting your thesis statement to reflect your thinking.

As you work on your thesis, remember to keep the rest of your paper in mind at all times. Sometimes your thesis needs to evolve as you develop new insights, find new evidence, or take a different approach to your topic.

Compose a draft thesis statement

If you are writing a paper that will have an argumentative thesis and are having trouble getting started, the techniques in the table below may help you develop a temporary or “working” thesis statement.

Begin with a purpose statement that you will later turn into a thesis statement.

Assignment: Discuss the history of the Reform Party and explain its influence on the 1990 presidential and Congressional election.

Purpose Statement: This paper briefly sketches the history of the grassroots, conservative, Perot-led Reform Party and analyzes how it influenced the economic and social ideologies of the two mainstream parties.

Question-to-Assertion

If your assignment asks a specific question(s), turn the question(s) into an assertion and give reasons why it is true or reasons for your opinion.

Assignment : What do Aylmer and Rappaccini have to be proud of? Why aren’t they satisfied with these things? How does pride, as demonstrated in “The Birthmark” and “Rappaccini’s Daughter,” lead to unexpected problems?

Beginning thesis statement: Alymer and Rappaccinni are proud of their great knowledge; however, they are also very greedy and are driven to use their knowledge to alter some aspect of nature as a test of their ability. Evil results when they try to “play God.”

Write a sentence that summarizes the main idea of the essay you plan to write.

Main idea: The reason some toys succeed in the market is that they appeal to the consumers’ sense of the ridiculous and their basic desire to laugh at themselves.

Make a list of the ideas that you want to include; consider the ideas and try to group them.

• nature = peaceful
• war matériel = violent (competes with 1?)
• need for time and space to mourn the dead
• war is inescapable (competes with 3?)

Use a formula to arrive at a working thesis statement (you will revise this later).

• although most readers of _______ have argued that _______, closer examination shows that _______.
• _______ uses _______ and _____ to prove that ________.
• phenomenon x is a result of the combination of __________, __________, and _________.

What to keep in mind as you draft an initial thesis statement

Beginning statements obtained through the methods illustrated above can serve as a framework for planning or drafting your paper, but remember they’re not yet the specific, argumentative thesis you want for the final version of your paper. In fact, in its first stages, a thesis statement usually is ill-formed or rough and serves only as a planning tool.

As you write, you may discover evidence that does not fit your temporary or “working” thesis. Or you may reach deeper insights about your topic as you do more research, and you will find that your thesis statement has to be more complicated to match the evidence that you want to use.

You must be willing to reject or omit some evidence in order to keep your paper cohesive and your reader focused. Or you may have to revise your thesis to match the evidence and insights that you want to discuss. Read your draft carefully, noting the conclusions you have drawn and the major ideas which support or prove those conclusions. These will be the elements of your final thesis statement.

Sometimes you will not be able to identify these elements in your early drafts, but as you consider how your argument is developing and how your evidence supports your main idea, ask yourself, “ What is the main point that I want to prove/discuss? ” and “ How will I convince the reader that this is true? ” When you can answer these questions, then you can begin to refine the thesis statement.

Refine and polish the thesis statement

To get to your final thesis, you’ll need to refine your draft thesis so that it’s specific and arguable.

• Ask if your draft thesis addresses the assignment
• Question each part of your draft thesis
• Clarify vague phrases and assertions
• Investigate alternatives to your draft thesis

Consult the example below for suggestions on how to refine your draft thesis statement.

Sample Assignment

Choose an activity and define it as a symbol of American culture. Your essay should cause the reader to think critically about the society which produces and enjoys that activity.

• Ask The phenomenon of drive-in facilities is an interesting symbol of american culture, and these facilities demonstrate significant characteristics of our society.This statement does not fulfill the assignment because it does not require the reader to think critically about society.

Drive-ins are an interesting symbol of American culture because they represent Americans’ significant creativity and business ingenuity.

Among the types of drive-in facilities familiar during the twentieth century, drive-in movie theaters best represent American creativity, not merely because they were the forerunner of later drive-ins and drive-throughs, but because of their impact on our culture: they changed our relationship to the automobile, changed the way people experienced movies, and changed movie-going into a family activity.

While drive-in facilities such as those at fast-food establishments, banks, pharmacies, and dry cleaners symbolize America’s economic ingenuity, they also have affected our personal standards.

While drive-in facilities such as those at fast- food restaurants, banks, pharmacies, and dry cleaners symbolize (1) Americans’ business ingenuity, they also have contributed (2) to an increasing homogenization of our culture, (3) a willingness to depersonalize relationships with others, and (4) a tendency to sacrifice quality for convenience.

This statement is now specific and fulfills all parts of the assignment. This version, like any good thesis, is not self-evident; its points, 1-4, will have to be proven with evidence in the body of the paper. The numbers in this statement indicate the order in which the points will be presented. Depending on the length of the paper, there could be one paragraph for each numbered item or there could be blocks of paragraph for even pages for each one.

Complete the final thesis statement

The bottom line.

As you move through the process of crafting a thesis, you’ll need to remember four things:

• Context matters! Think about your course materials and lectures. Try to relate your thesis to the ideas your instructor is discussing.
• As you go through the process described in this section, always keep your assignment in mind . You will be more successful when your thesis (and paper) responds to the assignment than if it argues a semi-related idea.
• Your thesis statement should be precise, focused, and contestable ; it should predict the sub-theses or blocks of information that you will use to prove your argument.
• Make sure that you keep the rest of your paper in mind at all times. Change your thesis as your paper evolves, because you do not want your thesis to promise more than your paper actually delivers.

In the beginning, the thesis statement was a tool to help you sharpen your focus, limit material and establish the paper’s purpose. When your paper is finished, however, the thesis statement becomes a tool for your reader. It tells the reader what you have learned about your topic and what evidence led you to your conclusion. It keeps the reader on track–well able to understand and appreciate your argument.

Writing Process and Structure

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Getting Started with Your Paper

Interpreting Writing Assignments from Your Courses

Generating Ideas for

Creating an Argument

Thesis vs. Purpose Statements

Architecture of Arguments

Working with Sources

Quoting and Paraphrasing Sources

Using Literary Quotations

Citing Sources in Your Paper

Drafting Your Paper

Generating Ideas for Your Paper

Introductions

Paragraphing

Developing Strategic Transitions

Conclusions

Revising Your Paper

Peer Reviews

Reverse Outlines

Revising an Argumentative Paper

Revision Strategies for Longer Projects

Finishing Your Paper

Twelve Common Errors: An Editing Checklist

How to Proofread your Paper

Writing Collaboratively

Collaborative and Group Writing

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How to write a thesis statement (with examples)

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What exactly is a thesis statement?

What if I told you that one sentence in your essay or thesis could be the difference between a First and a Fail?

It may sound absurd – perhaps even unfair – but it’s true. I refer, of course, to the thesis statement. A thesis statement is your entire essay if it were condensed into a single sentence. If your essay title is a question, then your thesis statement is the one-sentence answer.

It tends to arrive near the end of the first paragraph of a thesis.

Let’s take a look at an example from a Master of Education degree thesis:

Thesis title What constitutes ‘good writing’ for GCSE students of English?

Thesis statement The examination rubric by which GCSE English writing performance is assessed, influenced by a long history of variable ‘tastes’, may now be said to describe ‘good writing’ as that which is grammatically accurate, sophisticated, and suited to purpose, genre and audience.

(The thesis statement would be located in paragraph 1, after a brief overview of the subject).

Why is a thesis statement important?

As I mentioned, the way your thesis statement is written can be the difference between a First and a Fail. But how?

To answer that, let’s think about what ‘thesis’ means. From the Greek thésis, meaning ‘proposition’, your thesis is your main argument.

It is the position you have to support and defend for the remainder of your essay. Without something clear to defend, the fortress you build will crumble and the army you deploy will run about like headless chickens.

In essence: without a clear thesis statement, you don’t have an essay.

“Establishing a clear thesis at the start of your essay is crucial for both you and your examiner. For your examiner, it’s evidence that you have answered the question. For you, it can function as an essay plan.”

For both of you, it’s a litmus test for the quality of the argument: if you can’t fit your essay’s arguments into a sentence, they are too diffuse; and if you can’t stick to your thesis statement’s focus throughout your essay, you are not focused.

A precisely focused and well-grounded essay is more worthy of a First Class grade than one with a scattergun approach.

What should a thesis statement include?

What your thesis statement includes is determined by three things:

1. The subject and topic of the essay. 2. The purpose of the essay. 3. The length of the essay.

Let’s examine each of those in more detail to see how they can help us refine our thesis statement.

The subject and topic of the essay

Look at this real-life title from an undergraduate Sports Science essay:

What are the key differences between training recommendations for maximising muscular strength and maximising muscular hypertrophy?

The first task is, of course, to determine the subject of the essay.

In this example, that would be ‘training recommendations for maximising muscular strength and training recommendations for maximising muscular hypertrophy’.

Knowing that means that I know I will need to deploy my knowledge about those two similar but distinct areas. It also means that I should be using the specialist terminology relevant to the field, such as load, isotonic and volume.

Next, I need to determine the topic.

Here it would be ‘the key differences’ between training recommendations for those two goals. That phrase ‘key differences’ is likely to be at the heart of my thesis statement, to show that I’m on track.

With that in mind, my thesis statement might look like this:

Whilst both training outcomes require resistance training centred upon isotonic contractions, it is likely that the absolute load requirements may need to be higher for strength purposes, whilst the total training volume may need to be higher for hypertrophy purposes.

It is by no means a complete essay, but it states clearly what the ‘short answer’ to the question is, whilst paving the way for the ‘long answer’ to follow.

But what if the essay isn’t just looking for the facts organised into a specific order? What if the essay is asking for analysis? Or an argument?

The purpose of the essay

Different essay purposes require different thesis statements. Fortunately, there are only three main essay purposes, and they’re pretty easy to recognise:

1. The expository essay: This is an essay type that asks for the key facts on a subject to be laid out, with explanations. The Sports Science question above is an example of this. It asks for the WHAT and HOW of something.

2. The analytical essay: This essay type asks you not only to lay out the facts, but also to analyse and deconstruct them to better understand them. It is typical in subjects such as English Literature and Fine Art. It asks for the WHY of something.

3. The argumentative essay: This type of essay asks you to use the facts available, to analyse them for value, and then to provide a point of view about the subject. It moves more quickly through the WHAT, HOW and WHY of a topic through to: WHY DOES IT MATTER?

All of the above essay types need a thesis statement that includes a proposition (a statement which answers the question or addresses the title).

Beyond that, these three essay types all require different additions.

For the expository essay , you need to add an overview of the details of the conclusion. Let’s look at an example:

Expository essay title: What are the key differences between training recommendations for maximising muscular strength and maximising muscular hypertrophy? (BSc in Sports Science)

Expository thesis statement: Whilst both training outcomes require resistance training centred upon isotonic contractions, it is likely that the absolute load requirements may need to be higher for strength purposes, whilst the total training volume may need to be higher for hypertrophy purposes. (The basic conclusion is that both approaches need isotonic resistance training; the details are teased out in bold.)

For the analytical essay , you need to add an overview of the analysis performed. Here’s an example:

Analytical essay title: Why did England and Wales vote to leave the European Union? (BA in Politics)

Analytical thesis statement: A close consideration of the voter demographics, the populist nature of political messages leading up to the referendum, and the history of Britain’s status in the EU, will demonstrate that Brexit was primarily motivated by the machinations of the Right.

(The basic conclusion is that Brexit was influenced by politicians; the analytical approach is in bold.)

For the argumentative essay , you need to add an overview of your reasoning. Another example:

Argumentative essay title: To what extent do you consider the authorship of Shakespeare’s plays to be in question? (BA in English Literature)

Argumentative thesis statement: Shakespeare’s authorship of his plays is beyond question, given both the entirely unconvincing nature of any counter-theories and the relatively unstable conception of the playwright’s identity as it stands. (The basic conclusion is that Shakespeare did write his plays; the reasoning is in bold.)

As you can see from these examples, the purpose of the essay gives a very clear demand for something beyond a simple answer.

But, there’s more!

The length of the essay

The prescribed length of the essay also defines what you need to do with your thesis statement.

Your thesis statement is a microcosm : a miniature, compressed version of your whole essay.

So, it makes sense that the length of the actual essay is going to impact upon the content of the thesis statement.

If, for example, your essay is expected to be 800 words long and on the subject of Eve in the Bible, then it would be overly ambitious for your thesis statement to say: ‘through comprehensive study of the Bible and extant criticism’. For an 800 essay, more precision will be necessary. It would be better for your thesis statement to say: ‘with due awareness of the complexity of the issue, focusing on feminist readings of Genesis .’

“Matching the scope given in your thesis statement to the depth you provide in your essay is a very effective way to ensure precision.”

Contrastingly, if your essay is expected to be 80,000 words long (a PhD thesis, for example), on the subject of stop-motion animation, it would be rather unambitious to suggest that the essay will ‘provide a visual analysis of Wallace and Gromit: The Wrong Trousers’, only. For a PhD, we would expect more content to be covered, and multiple approaches to analysis to be considered.

Indeed, matching the scope given in your thesis statement to the depth you provide in your essay is a very effective way to ensure precision.

So, to summarise, how do I write a thesis statement?

It’s a simple, three-part process:

1. Identify the question in the title (or make a question from the statement). 2. Answer that question in as few words as possible. 3. Complete the sentence by providing an overview of the foundation behind your answer.

Easy, right? It can be!

That said, there are plenty of traps that essayists can fall into with this part of the essay. Let’s look at some of these pitfalls and how to avoid them.

Pitalls to Avoid

Pitfall #1: amateurish style.

This is common throughout academic essays written by beginners. It’s not just the thesis statement that falls foul of sounding amateurish. There are plenty of ways this happens, which are beyond the scope of this argument, but the following example is a prime example: In this essay, I will explore the various pieces of evidence before concluding.

This is amateurish for a few reasons. Firstly, it doesn’t actually say anything. You could otherwise word it, ‘I will write an essay which answers the question’ – a rather wasted sentence. The next, and more forgivable issue is the use of the first-person. We want to get a sense that an individual wrote this essay, but we never want to hear them mentioned! Make sense? No? Sorry.

This should instead read more like:

This essay considers evidence from X in light of Y which ultimately reveals Z at the heart of the issue.

(It focuses on the specifics, X, Y, and Z, and is devoid of any mention of its author.)

Pitfall #2: empty phrasing

This is similar to amateurish style. However, empty phrasing is not just amateur-sounding; it’s manipulative-sounding.

Using phrases such as “in order to” instead of, simply, “to” – or “due to the fact that” instead of just “as” – look like attempts to fill up the word count with waffle rather than content. The same goes for phrases that can be substituted for one word: ‘it is evident that’ can (and should) become ‘evidently’.

Watch this thesis statement from a GCSE essay on Music go from hideous to tolerable:

Beethoven was unable to hear his work, due to the fact that he was deaf, so it is evident that he musically conceptualised the notes in order to compose. (Wordy!)

Beethoven was unable to hear his work, as he was deaf, so it is evident that he musically conceptualised the notes to compose. (Slightly less wordy.)

Beethoven’s deafness made him unable to hear his work, so evidently he musically conceptualised the notes to compose. (About as concise as such a complex sentence will get…)

Do not mistake wordiness for sophistication. Your ideas should be sophisticated; your writing should be clear.

Pitfall #3: non-standard grammar

For an examiner, the English language is not just a vehicle for your ideas. It should be, but the academic process always involves the assessment of your expression.

So, to satisfy our examiners’ prescriptive tastes, we need to adhere to the basic tenets of Standard English.

Take a look at the following thesis statement example from an A Level Sociology essay: Considering the status of BAME in Internet culture, the demonstrably racist treatment at the hands of the police, and the energy behind the BLM protests, concluding that there is hope for the future.

This sentence has no finite main verb, so it is technically not a sentence. To become a grammatical sentence, we would need to make ‘concluding’ finite: ‘it can be concluded’, or ‘we conclude’.

The writer got lost in this example because the sentence was so long!

Long sentences can also lead to a failure to make subject and verb agree, like in the next thesis statement example from a school Geography essay:

The most populous municipalities of Spain, Madrid, Barcelona, Valencia, Seville, and Zaragoza, does not rank in the top ten most dense populations of the country, with the exception of Barcelona.

Because the subject ‘municipalities’ is separated from the verb ‘does’ by eight words, it is easy to forget that they do not agree. It should, of course, be ‘do, not ‘does’.

Final words

The thesis statement, as I said at the start, can be the difference between a First and a Fail. So, take your time with it.

Write it carefully.

Then redraft and refine it several times, until it’s as good as you can make it.

The payoff is a slick, coherent thesis statement that paves the way to a great essay that really impresses your examiner.

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Theoretical Framework Example for a Thesis or Dissertation

Published on October 14, 2015 by Sarah Vinz . Revised on July 18, 2023 by Tegan George.

Your theoretical framework defines the key concepts in your research, suggests relationships between them, and discusses relevant theories based on your literature review .

A strong theoretical framework gives your research direction. It allows you to convincingly interpret, explain, and generalize from your findings and show the relevance of your thesis or dissertation topic in your field.

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Table of contents

Sample problem statement and research questions, sample theoretical framework, your theoretical framework, other interesting articles.

Your theoretical framework is based on:

• Your problem statement
• Your research questions
• Your literature review

A new boutique downtown is struggling with the fact that many of their online customers do not return to make subsequent purchases. This is a big issue for the otherwise fast-growing store.Management wants to increase customer loyalty. They believe that improved customer satisfaction will play a major role in achieving their goal of increased return customers.

To investigate this problem, you have zeroed in on the following problem statement, objective, and research questions:

• Problem : Many online customers do not return to make subsequent purchases.
• Objective : To increase the quantity of return customers.
• Research question : How can the satisfaction of the boutique’s online customers be improved in order to increase the quantity of return customers?

The concepts of “customer loyalty” and “customer satisfaction” are clearly central to this study, along with their relationship to the likelihood that a customer will return. Your theoretical framework should define these concepts and discuss theories about the relationship between these variables.

Some sub-questions could include:

• What is the relationship between customer loyalty and customer satisfaction?
• How satisfied and loyal are the boutique’s online customers currently?
• What factors affect the satisfaction and loyalty of the boutique’s online customers?

As the concepts of “loyalty” and “customer satisfaction” play a major role in the investigation and will later be measured, they are essential concepts to define within your theoretical framework .

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Below is a simplified example showing how you can describe and compare theories in your thesis or dissertation . In this example, we focus on the concept of customer satisfaction introduced above.

Customer satisfaction

Thomassen (2003, p. 69) defines customer satisfaction as “the perception of the customer as a result of consciously or unconsciously comparing their experiences with their expectations.” Kotler & Keller (2008, p. 80) build on this definition, stating that customer satisfaction is determined by “the degree to which someone is happy or disappointed with the observed performance of a product in relation to his or her expectations.”

Performance that is below expectations leads to a dissatisfied customer, while performance that satisfies expectations produces satisfied customers (Kotler & Keller, 2003, p. 80).

The definition of Zeithaml and Bitner (2003, p. 86) is slightly different from that of Thomassen. They posit that “satisfaction is the consumer fulfillment response. It is a judgement that a product or service feature, or the product of service itself, provides a pleasurable level of consumption-related fulfillment.” Zeithaml and Bitner’s emphasis is thus on obtaining a certain satisfaction in relation to purchasing.

Thomassen’s definition is the most relevant to the aims of this study, given the emphasis it places on unconscious perception. Although Zeithaml and Bitner, like Thomassen, say that customer satisfaction is a reaction to the experience gained, there is no distinction between conscious and unconscious comparisons in their definition.

The boutique claims in its mission statement that it wants to sell not only a product, but also a feeling. As a result, unconscious comparison will play an important role in the satisfaction of its customers. Thomassen’s definition is therefore more relevant.

Thomassen’s Customer Satisfaction Model

According to Thomassen, both the so-called “value proposition” and other influences have an impact on final customer satisfaction. In his satisfaction model (Fig. 1), Thomassen shows that word-of-mouth, personal needs, past experiences, and marketing and public relations determine customers’ needs and expectations.

These factors are compared to their experiences, with the interplay between expectations and experiences determining a customer’s satisfaction level. Thomassen’s model is important for this study as it allows us to determine both the extent to which the boutique’s customers are satisfied, as well as where improvements can be made.

Figure 1 Customer satisfaction creation 

Of course, you could analyze the concepts more thoroughly and compare additional definitions to each other. You could also discuss the theories and ideas of key authors in greater detail and provide several models to illustrate different concepts.

If you want to know more about AI for academic writing, AI tools, or research bias, make sure to check out some of our other articles with explanations and examples or go directly to our tools!

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