cover letter for hotel front desk supervisor position

Hotel Front Desk Supervisor Cover Letter Example

Hotel Front Desk Supervisors guide and operate the front office staff through day-to-day duties and responsibilities. The job description entails maintaining a positive work environment and checking guests in and out of the hotel in a courteous manner.

To make this work simple for you, we have come up with some Hotel Front Desk Supervisor Cover Letter Samples, and tips on how to write a cover letter for your Hotel Front Desk Supervisor role that will help you get your dream job. A Hotel Front Desk Supervisor works for the hospitality sector, such as resorts, hotels, and motels, and manages the front desk operations. This person in charge of managing the front desk and its employees typically are expected to possess strong leadership skills and be proficient in administration process.

• Cover Letters
• Office & Administrative

What to Include in a Hotel Front Desk Supervisor Cover Letter?

Roles and responsibilities.

• Making sure all customers are satisfied and are provided a cordial welcome as they arrive and depart.
• Communicating with other departments and ensuring the needs of customers are met.
• Monitoring security cameras and ensuring the guest’s safety is maintained at all times.
• Coordinating with staff members and ensuring that maintenance requests are addressed.
• Managing the front desk operations apart from check-in and check-out procedures.
• Providing information about hotel services and amenities available to guests.
• Ensuring all reservations are properly processed.
• Answering phone calls, and providing information about the hotel and its service.

Education & Skills

Hotel front desk supervisor skills:.

• Strong verbal and written communication skills.
• The ability to lead and motivate the team.
• Previous front office experience.
• Language skills – fluency in multiple languages will be an asset.
• The ability to work in shifts.
• Flexibility to travel.
• Knowledge of operating MS Office and hotel reservation software.
• Professional attitude and demeanor.

Hotel Front Desk Supervisor Education Requirements:

• High school diploma or GED (mandatory).
• Bachelor’s degree in hospitality or business program.
• Theoretical knowledge of the responsibilities.

Hotel Front Desk Supervisor Cover Letter Example (Text Version)

Dear Mr./Ms.

I have been a long-time fan of ***, and I was truly elated to see that your company is looking for a Hotel Front Desk Supervisor currently. I have strong experience in handling different types of guests and have been in this field for major organizations such as ***, and ***. This experience combined with my passion to serve customers would help me to take up the role of a Hotel Front Desk Supervisor in your company and give my best to the betterment and success of your organization’s mission.

Highlights of my accomplishment as a Hotel Front Desk Supervisor include –

• Spearheading ****’s operation – managing a team of 20 employees, overseeing all aspects of front desk operations, while ensuring the guests are greeted and checked in on time.
• Record management is a vital part of any hospitality industry, and I excel in this skill, and can handle all guest’s requests, and solve their complaints then and there.
• Worked in several capacities including front desk clerk, guest service associate, and concierge, and provided my valuable skills in conflict resolution, multitasking, and customer service.
• The ability to lead and motivate team members, oversee the front office staff during all shifts, and develop a positive relationship with the team members.
• Constantly praised for my leadership skills, and the ability to resolve problems and be resourceful to team members.
• Expertise in customer service- received numerous awards for my customer service skills including the recent one- the “Employee of the Month” award which was for excellence and effort to satisfy guests by going above and beyond my service parameters.

I take pride in providing exemplary customer service, and I strongly believe that these skills of mine would be a valuable addition to ***. I look forward to discussing this opportunity in further detail by meeting you in person. Thank you for your time and consideration.

Sincerely, [Your Name]

Showcase your relatable skills and experience in this field so that you can impress the hiring employer. Some great ways to do this are to –

• Provide a brief example of your past project that depicts how you have helped guests achieve their goals. This will impress the hiring manager and give an idea of what can be expected from you.
• Mention your specific metrics for improvement- decreased churn rate, and increased subscription rates.
• Discuss your positive results that stem from your output, and also mention the awards, and recognition that you have achieved.

Similarly, your resume should also have the same impact as your cover letter. For resume help, check out our Hotel Front Desk Supervisor Resume Samples as well!

Customize Hotel Front Desk Supervisor Cover Letter

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Related Office & Administrative Cover Letters

Hospitality Hotel Front Desk Cover Letter – A Guide

Table of contents, introduction.

When applying for a position at a hotel front desk, your cover letter plays a critical role in displaying your qualifications and setting you apart from other applicants. A well-written cover letter can showcase your customer service skills, attention to detail, and enthusiasm for the hospitality industry. In this blog post, we will provide you with two cover letter examples and answer 10 frequently asked questions about hospitality hotel front desk cover letters.

Cover Letter Examples

Dear Hiring Manager,

I am writing to express my interest in the hotel front desk position at your esteemed establishment. With a strong background in customer service and a passion for providing exceptional experiences to guests, I believe I would be a valuable asset to your team.

Throughout my career, I have gained hands-on experience in the hospitality industry, including working as a front desk agent at a luxury hotel. I have developed excellent problem-solving and communication skills, allowing me to effectively handle guests’ inquiries and resolve any issues that may arise.

In addition to my experience, I am highly proficient in using various hotel management software, ensuring smooth check-in and check-out processes for guests. I am also adept at managing reservations, handling cash transactions, and maintaining accurate records.

I am confident that my dedication to exceptional customer service, combined with my attention to detail and ability to multitask, make me a perfect fit for your hotel front desk team. I would welcome the opportunity to discuss how I can contribute to the success of your establishment further.

Thank you for considering my application. I look forward to the possibility of working with you.

I am thrilled to apply for the hotel front desk position at your renowned hotel. As a dedicated hospitality professional with a proven track record of delivering exceptional guest experiences, I am confident in my ability to contribute to your esteemed establishment’s success.

Having worked in various customer-facing roles in the hospitality industry, I have honed my skills in ensuring guest satisfaction and maintaining a welcoming atmosphere. As a front desk agent at a busy hotel, I have successfully managed a high volume of check-ins and check-outs while providing personalized and efficient service.

What sets me apart is my strong organizational skills and attention to detail, allowing me to handle administrative tasks seamlessly. I am well-versed in using industry-specific software and possess excellent problem-solving abilities to address guests’ concerns promptly and effectively.

I believe that my passion for hospitality, combined with my customer-centric approach, will make me a valuable addition to your team. I am excited about the opportunity to contribute to your hotel’s continued success, and I am eager to discuss how my skills align with your needs.

Thank you for considering my application. I look forward to the possibility of discussing my qualifications in an interview.

Best Regards,

10 FAQs about Hospitality Hotel Front Desk Cover Letter

• What should I include in my hospitality hotel front desk cover letter?
• How long should my cover letter be?
• Should I address my cover letter to a specific person?
• What format should I use for my cover letter?
• How can I make my cover letter stand out?
• What are some important skills to highlight in a hotel front desk cover letter?
• Should I mention any specific experiences or achievements in my cover letter?
• Is it necessary to include references in my cover letter?
• Should I follow up after submitting my cover letter?
• Is it acceptable to use a template for my cover letter?

A well-crafted cover letter for a hospitality hotel front desk position can significantly increase your chances of getting invited for an interview. By highlighting your customer service skills, attention to detail, and enthusiasm for the industry, you can showcase your qualifications effectively. Remember to customize your cover letter for each application, focusing on how you can uniquely contribute to the specific hotel’s success.

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Hotel Supervisor Cover Letter Examples & Writing Tips

Use these Hotel Supervisor cover letter examples and writing tips to help you write a powerful cover letter that will separate you from the competition.

Table Of Contents

• Hotel Supervisor Example 1
• Hotel Supervisor Example 2
• Hotel Supervisor Example 3
• Cover Letter Writing Tips

Hotel supervisors are responsible for ensuring that guests have a positive experience at their hotel. They manage the staff, oversee operations, and resolve customer complaints.

Hiring managers are looking for hotel supervisors who have a strong customer service background and the ability to lead a team. Use these examples and tips to write a cover letter that will show hiring managers that you’re the perfect candidate for the job.

Hotel Supervisor Cover Letter Example 1

I am excited to be applying for the Hotel Supervisor position at the Hilton Garden Inn. I have more than 10 years of experience in the hospitality industry and have held a variety of positions in hotels and resorts. I am confident that I have the skills and experience to be a valuable member of your team.

Most recently, I was the Assistant Manager at the Marriott Resort. In this role, I was responsible for overseeing all aspects of the hotel, from the front desk and housekeeping to the restaurant and banquet services. I was also responsible for supervising and training the staff. I was able to increase guest satisfaction ratings by 20% during my tenure.

I am a motivated leader with a proven track record of success. I am passionate about hospitality and enjoy working with people. I am confident that I have the skills and experience to be a valuable member of your team and contribute to the Hilton Garden Inn’s success.

Thank you for your time and consideration. I look forward to hearing from you soon.

Hotel Supervisor Cover Letter Example 2

I am writing to apply for the Hotel Supervisor position that was recently advertised on your website. I am confident that I have the skills and experience that you are looking for, and I believe that I would be a valuable asset to your team.

I have over three years of experience in the hotel industry, and I have held a variety of positions including front desk agent, night auditor, and guest services representative. I have a deep understanding of the hotel industry and the challenges that hotel supervisors face on a daily basis. I am confident that I have the skills and experience to handle these challenges and to lead your team to success.

I am a highly motivated and results-oriented individual, and I always strive to exceed expectations. I have a proven track record of success in the hotel industry, and I am confident that I can deliver results for your organization. I am also a team player, and I believe in working together as a team to achieve common goals.

I would like to thank you for your time and consideration, and I look forward to hearing from you soon.

Hotel Supervisor Cover Letter Example 3

I am writing to express my interest in the Hotel Supervisor position that you have posted. I believe that my experience as a Hotel Manager for the past 10 years has prepared me well for this position.

I have worked in the hospitality industry for over 20 years, and have held positions such as Front Desk Manager, Food & Beverage Manager, and Assistant General Manager. My most recent position was as the General Manager of the Hilton Garden Inn in New York City. In this role, I oversaw all aspects of the hotel’s operations, including guest services, food & beverage, housekeeping, front desk, security, and engineering. I also managed a staff of over 200 employees.

My experience has taught me how to manage large teams of people and how to motivate them to achieve their best. I am confident that my skills will translate well into your organization. I am also very familiar with the day-to-day operations of a hotel, which will allow me to hit the ground running when I begin working at your property.

I would like to thank you for your time and consideration. I look forward to hearing from you soon.

Hotel Supervisor Cover Letter Writing Tips

1. show your experience.

When applying for a hotel supervisor role, it’s important to show employers how you’ll be able to help your clients by using your experience and expertise. Some great ways of doing this include:

• Providing a brief overview of a past project (or similar projects) that shows how you managed and supervised a team while ensuring customer satisfaction. This will also give hiring managers an idea of the type of work they can expect from you in the future.
• Mentioning specific metrics for improvement (e.g., decreased wait time, increased customer satisfaction ratings) and positive results that stem from your efforts as well as any awards or recognition received for achieving such results.

2. Customize Your Cover Letter

To convince employers to hire you, customize each application by highlighting how your past experiences make you a strong candidate for the job. For example, if one of the company’s goals is to increase customer satisfaction ratings, mention how your previous experience in customer service will help boost ratings. If there are any specific business problems listed on their website or job description as part of their hiring process, be sure to include these issues in your cover letter when referencing why you’re a good fit for the role.

3. Show results you can bring to the table

One of the most important parts of your cover letter is highlighting what you’ve done for previous employers, and how that past experience will be valuable in this new role. This shows hiring managers that not only do you have strong customer service skills, but also that you know how to grow a company through production and sales growth. Here are some examples of successful cover letters where candidates show their value and results:

• Increased online sales by 35% in first quarter with new CRM system implementation
• Created a marketing campaign by analyzing data from all sales channels, increased revenues by 52% over previous year
• Opened five new accounts as well as managed 10 existing client files; improved client retention rate from 95% to 97%, with two clients renewing contracts early

4. Proofread your cover letter

Hiring managers are looking for reliable, hardworking individuals who are committed to excellence. Provide them with no reasons to doubt you by proofreading your cover letter. If it’s riddled with errors, they will assume you won’t be able to provide high-quality customer service.

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Professional Hotel Front Desk Receptionist Cover Letter Examples for 2024

In your hotel front desk receptionist cover letter, ensure you highlight your exceptional communication skills. Guests appreciate a warm and proficient greeting when they check in. Demonstrate your organizational abilities, as they are critical for managing reservations and guest inquiries efficiently. Remember, your cover letter sets the tone for the service excellence you'll bring to the position.

Cover Letter Guide

Hotel Front Desk Receptionist Cover Letter Sample

Cover Letter Format

Cover Letter Salutation

Cover Letter Introduction

Cover Letter Body

Cover Letter Closing

No Experience Hotel Front Desk Receptionist Cover Letter

Key Takeaways

Crafting a hotel front desk receptionist cover letter can be a daunting task. You've been applying for jobs and realize the importance of not just submitting a resume, but a compelling cover letter that complements it. Your cover letter should showcase a significant professional achievement without echoing your resume. It needs to be professional, steer clear of overused phrases, and efficiently convey your proudest moment in just one page. Let's navigate these challenges together to create a cover letter that stands out.

• Personalize the greeting to address the recruiter and your introduction that fits the role;
• Follow good examples for individual roles and industries from job-winning cover letters;
• Decide on your most noteworthy achievement to stand out;
• Format, download, and submit your hotel front desk receptionist cover letter, following the best HR practices.

Use the power of Enhancv's AI: drag and drop your hotel front desk receptionist resume, which will swiftly be converted into your job-winning cover letter.

If the hotel front desk receptionist isn't exactly the one you're looking for we have a plethora of cover letter examples for jobs like this one:

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Hotel Front Desk Receptionist cover letter example

MICHELLE SANDERS

+1-(234)-555-1234

[email protected]

• Matching Experience to Job Requirements: The cover letter highlights previous experience that aligns closely with the job description, such as enhancing guest satisfaction and streamlining operations, which directly addresses the employer's needs.
• Quantifiable Achievements: It includes specific, quantifiable achievements like the development of a room assignment system that increased guest satisfaction by 25%, demonstrating the candidate's impact on their past employer's success.
• Technical Proficiency: The mention of expertise in the Opera PMS Suite indicates the candidate's ability to handle industry-specific software, which is vital for a hotel front desk receptionist role.
• Availability for Interview: The closing statement is a call to action that reaffirms the candidate’s interest in the role and their readiness to discuss their qualifications further, showing eagerness and professionalism.

Five tips on formatting your hotel front desk receptionist cover letter

Do you want to make a good impression on recruiters and, at the same time, follow the best industry advice on writing your hotel front desk receptionist cover letter?

Make sure to include the following:

• Header and Salutation;
• Introductory paragraph;
• Body paragraph;
• Closing paragraph;
• Signature (this one is up to you).

Remember to use the same modern, simple font for your hotel front desk receptionist cover letter as you did for your resume (e.g. Lato, Rubik, etc.)

Ensure your hotel front desk receptionist cover letter is single-spaced and is wrapped around a one-inch margin, like in our cover letter templates .

Once completed, use our cover letter builder to export your hotel front desk receptionist cover letter in the best format to keep your information intact - PDF.

At the end of the day, your hotel front desk receptionist cover letter won't be assessed by the Applicant Tracker System (ATS) software, but by the recruiters. Your information should thus be legible, organized, and follow a structured logic.

The top sections on a hotel front desk receptionist cover letter

• Header: This section includes your contact information and the date, ensuring the hiring manager knows who you are and how to reach you for an interview.
• Greeting: A personalized greeting addressing the hiring manager by name shows you've done your research and are serious about the job.
• Introduction: Here you should briefly introduce yourself and express your enthusiasm for the hotel industry, which demonstrates your passion and suitability for the front desk role.
• Body: In this section, detail your customer service skills, experience with hotel software, and any language proficiencies, all of which are crucial for providing exceptional service at the front desk.
• Closing: End with a strong closing statement that reiterates your interest in the position and invites the hiring manager to contact you, showing your eagerness and readiness for dialogue.

Key qualities recruiters search for in a candidate’s cover letter

Customer Service Excellence : Recruiters look for candidates who demonstrate strong customer service skills, as handling guest inquiries and resolving issues is central to the role of a hotel front desk receptionist.

Communication Skills : Effective verbal and written communication is crucial, as the job involves interacting with guests from diverse backgrounds, providing clear information, and ensuring smooth coordination with other hotel departments.

Attention to Detail : The ability to manage bookings, billing, and administrative tasks with precision is important to prevent errors that could affect guest satisfaction and hotel operations.

Professionalism and Discretion : Front desk receptionists represent the face of the hotel, hence a professional demeanor and the ability to handle sensitive information confidentially are highly valued.

Multitasking Ability : Candidates should be adept at handling multiple tasks simultaneously, such as checking guests in and out, answering phones, and dealing with unexpected situations without compromising service quality.

Experience with Hotel Software and Technology : Familiarity with hotel management systems, online booking platforms, and other relevant software can set a candidate apart, as it reduces the training time and enhances efficiency.

How to personalize your hotel front desk receptionist cover letter greeting

Before you start writing your hotel front desk receptionist cover letter, take the time to find out who is recruiting for the role.

Search for the recruiter's name on LinkedIn or the corporate website to address them personally in your hotel front desk receptionist cover letter salutation .

What if you can't find out who's recruiting for the role?

Always aim to avoid the very impersonal "Dear Sir/Madam" - instead, opt out for "Dear HR Team" or "Dear Hiring Manager" to make a better first impression.

List of salutations you can use

• Dear Hiring Manager,
• Dear [Hotel Name] Team,
• Dear [Hiring Manager's Name],
• Dear [Department Head's Title],
• Dear [Hotel Name] Recruitment Team,

Introducing your profile to catch recruiters' attention in no more than two sentences

The introduction of your hotel front desk receptionist cover letter is a whole Catch 22 .

You have an allocated space of no more than just a paragraph (of up to two sentences). With your introduction, you have to stand out and show why you're the best candidate out there.

Set out on a journey with your hotel front desk receptionist cover letter by focusing on why you're passionate about the job. Match your personal skills and interests to the role.

Another option for your hotel front desk receptionist cover letter introduction is to show you're the ideal candidate. Write about how your achievements and skills are precisely what the company is looking for.

However you decide to start your hotel front desk receptionist cover letter, always remember to write about the value you'd bring about. Making it both tangible (with your metrics of success) and highly sought out.

How to write an achievement-focused hotel front desk receptionist cover letter body

We've got the intro and greeting covered. Now, comes the most definitive part of your hotel front desk receptionist cover letter - the body .

In the next three to six paragraphs, you'd have to answer why should recruiters hire you.

What better way to do this than by storytelling?

And, no, you don't need a "Once upon a time" or "I started from the bottom and made it to the top" career-climbing format to tell a compelling narrative.

Instead, select up to three most relevant skills for the job and look back on your resume.

Find an achievement, that you're proud of, which has taught you these three job-crucial skills.

Quantify your accomplishment, using metrics, and be succinct in the way you describe it.

The ultimate aim would be to show recruiters how this particular success has built up your experience to become an invaluable candidate.

A sincere and original way to end your hotel front desk receptionist cover letter

When writing their hotel front desk receptionist cover letter, candidates tend to use one of these phrases, "Sincerely yours" or "I look forward to hearing from you".

Both statements show good manners, but your cover letter should end in a more actionable manner .

Write about:

• how you see yourself growing in the role/organization;
• the benefits you would bring about (you'd impress even more with tangible metrics);
• the next steps in the process (provide your availability for interviews).

Hotel Front Desk Receptionist cover letter advice for candidates with no experience

If you're worried about writing your Hotel Front Desk Receptionist cover letter and have no professional experience , we sure have some advice for you.

Turn recruiters' attention to your transferable or relevant skills gained thanks to your life and work experience.

Instead of writing about past jobs, focus on one achievement (whether from your volunteering experience, education, etc.) and the skills it has helped you build.

Alternatively, you could focus your Hotel Front Desk Receptionist cover letter on your career objectives and goals. Always remember to make those relevant to the job you're applying for by detailing how you see yourself growing as part of the company.

Recruiters would be way more impressed with candidates who fit the job profile and can bring about plenty of skills and vision to the table.

Key takeaways

Writing your hotel front desk receptionist cover letter doesn't need to turn into an endless quest, but instead:

• Create an individual hotel front desk receptionist cover letter for each role you apply to, based on job criteria (use our builder to transform your resume into a cover letter, which you could edit to match the job);
• Stick with the same font you've used in your resume (e.g. Raleway) and ensure your hotel front desk receptionist cover letter is single-spaced and has a one-inch margin all around;
• Introduce your enthusiasm for the role or the company at the beginning of your hotel front desk receptionist cover letter to make a good first impression;
• Align what matters most to the company by selecting just one achievement from your experience, that has taught you valuable skills and knowledge for the job;
• End your hotel front desk receptionist cover letter like any good story - with a promise for greatness or follow-up for an interview.

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Hotel Front Desk Clerk Cover Letter Sample

Land your next job more easily & learn to perfect your new cover letter with our free, modifiable Hotel Front Desk Clerk cover letter sample. Copy and paste this cover letter sample at no cost or edit it directly using our proven and tested cover letter creator.

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Hotel Front Desk Clerk Cover Letter Sample (Full Text Version)

Jaasim Iman

Dear Sir/Madam,

I am writing this letter to express my interest in applying for the Hotel Front Desk Clerk job within Hilton International, LLC in Oslo which has been posted and advertised on Indeed.com. I am certain that the combination of my career history and multiple important qualities makes me an ideal candidate for the role and what is more, I believe that it would be a great opportunity for me to grow my career.

My name is Jaasim Iman and I am a motivated and self-driven individual offering a strong client-oriented approach and excellent work ethic. Having worked as a Hotel Front Desk Clerk at the Royal Hotel in Dubai for more than 3 years, I am fully adept at all aspects of the job. There, I am mainly in charge of executing multiple daily hotel management tasks to ensure that all policies and procedures are always followed. On top of that, I:

• Handle bookings, greet customers, and maintain relevant correspondence.
• Resolve any problematic issues, collect payments, and produce weekly reports.
• Train and coordinate new staff and perform other tasks as assigned by the supervisor.

For successfully completing all assigned projects within budget and in a timely manner, I have been awarded the Employee of the Month once. I am a great team player possessing extraordinary communication skills and the ability to operate in fast-paced business environments. Finally, I am experienced with all software programs necessary for the role, including Clouddesk, Maestro PMS, and RDPWin. Please do not hesitate to contact me if you have any questions on my qualifications. Thank you for your time and consideration and I look forward to hearing back from you soon.

Kind regards,

Milan Šaržík, CPRW

Milan’s work-life has been centered around job search for the past three years. He is a Certified Professional Résumé Writer (CPRW™) as well as an active member of the Professional Association of Résumé Writers & Careers Coaches (PARWCC™). Milan holds a record for creating the most career document samples for our help center – until today, he has written more than 500 resumes and cover letters for positions across various industries. On top of that, Milan has completed studies at multiple well-known institutions, including Harvard University, University of Glasgow, and Frankfurt School of Finance and Management.

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