business plan for housekeeping business

How To Write a Housekeeping Business Plan + Template

Creating a business plan is essential for any business, but it can be especially helpful for housekeeping businesses that want to improve their strategy and/or raise funding.

A well-crafted business plan not only outlines the vision for your company, but also documents a step-by-step roadmap of how you are going to accomplish it. In order to create an effective business plan, you must first understand the components that are essential to its success.

This article provides an overview of the key elements that every housekeeping business owner should include in their business plan.

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What is a Housekeeping Business Plan?

A housekeeping business plan is a formal written document that describes your company’s business strategy and its feasibility. It documents the reasons you will be successful, your areas of competitive advantage, and it includes information about your team members. Your business plan is a key document that will convince investors and lenders (if needed) that you are positioned to become a successful venture.

Why Write a Housekeeping Business Plan?

A housekeeping business plan is required for banks and investors. The document is a clear and concise guide of your business idea and the steps you will take to make it profitable.

Entrepreneurs can also use this as a roadmap when starting their new company or venture, especially if they are inexperienced in starting a business.

Writing an Effective Housekeeping Business Plan

The following are the key components of a successful housekeeping business plan:

Executive Summary

The executive summary of a housekeeping business plan is a one to two page overview of your entire business plan. It should summarize the main points, which will be presented in full in the rest of your business plan.

• Start with a one-line description of your housekeeping service company
• Provide a short summary of the key points in each section of your business plan, which includes information about your company’s management team, industry analysis, competitive analysis, and financial forecast among others.

Company Description

This section should include a brief history of your company. Include a short description of how your company started, and provide a timeline of milestones your company has achieved.

If you are just starting your housekeeping business, you may not have a long company history. Instead, you can include information about your professional experience in this industry and how and why you conceived your new venture. If you have worked for a similar company before or have been involved in an entrepreneurial venture before starting your housekeeping firm, mention this.

Industry Analysis

The industry or market analysis is an important component of a housekeeping business plan. Conduct thorough market research to determine industry trends and document the size of your market. 

Questions to answer include:

• What part of the housekeeping industry are you targeting?
• How big is the market?
• What trends are happening in the industry right now (and if applicable, how do these trends support the success of your company)?

You should also include sources for the information you provide, such as published research reports and expert opinions.

Customer Analysis

This section should include a list of your target audience(s) with demographic and psychographic profiles (e.g., age, gender, income level, profession, job titles, interests). You will need to provide a profile of each customer segment separately, including their needs and wants.

For example, the customers of a housekeeping business may include residential homeowners, boutique hotels, bed-and-breakfast inns, or those who lease a home. 

You can include information about how your customers make the decision to buy from you as well as what keeps them buying from you.

Develop a strategy for targeting those customers who are most likely to buy from you, as well as those that might be influenced to buy your products or housekeeping services with the right marketing.

Competitive Analysis

The competitive analysis helps you determine how your product or service will be different from competitors, and what your unique selling proposition (USP) might be that will set you apart in this industry.

For each competitor, list their strengths and weaknesses. Next, determine your areas of competitive differentiation and/or advantage; that is, in what ways are you different from and ideally better than your competitors.

Marketing Plan

This part of the business plan is where you determine and document your marketing plan. . Your plan should be clearly laid out, including the following 4 Ps.

• Product/Service : Detail your product/service offerings here. Document their features and benefits.
• Price : Document your pricing strategy here. In addition to stating the prices for your products/services, mention how your pricing compares to your competition.
• Place : Where will your customers find you? What channels of distribution (e.g., partnerships) will you use to reach them if applicable?
• Promotion : How will you reach your target customers? For example, you may use social media, write blog posts, create an email marketing campaign, use pay-per-click advertising, launch a direct mail campaign. Or, you may promote your housekeeping business via word of mouth.

Operations Plan

This part of your housekeeping business plan should include the following information:

• How will you deliver your service to customers? For example, will you do it in person?
• What infrastructure, equipment, and resources are needed to operate successfully? How can you meet those requirements within budget constraints?

The operations plan is where you also need to include your company’s business policies. You will want to establish policies related to everything from customer service to pricing, to the overall brand image you are trying to present.

Finally, and most importantly, in your Operations Plan, you will lay out the milestones your company hopes to achieve within the next five years. Create a chart that shows the key milestone(s) you hope to achieve each quarter for the next four quarters, and then each year for the following four years. An example of a milestone for a housekeeping business includes reaching $X in sales. 

Management Team

List your team members here including their names and titles, as well as their expertise and experience relevant to your specific housekeeping industry. Include brief biography sketches for each team member.

Particularly if you are seeking funding, the goal of this section is to convince investors and lenders that your team has the expertise and experience to execute on your plan. If you are missing key team members, document the roles and responsibilities you plan to hire for in the future.

Financial Plan

Here you will include a summary of your complete and detailed financial plan (your full financial projections go in the Appendix). 

This includes the following three financial statements:

Income Statement

Your income statement should include:

• Revenue : how much revenue you generate.
• Cost of Goods Sold : These are your direct costs associated with generating revenue. This includes labor costs, as well as the cost of any equipment and supplies used to deliver the product/service offering.
• Net Income (or loss) : Once expenses and revenue are totaled and deducted from each other, this is the net income or loss.

Sample Income Statement for a Startup Housekeeping Business

Balance sheet.

Include a balance sheet that shows your assets, liabilities, and equity. Your balance sheet should include:

• Assets : All of the things you own (including cash).
• Liabilities : This is what you owe against your company’s assets, such as accounts payable or loans.
• Equity : The worth of your business after all liabilities and assets are totaled and deducted from each other.

Sample Balance Sheet for a Startup Housekeeping Business

Cash flow statement.

Include a cash flow statement showing how much cash comes in, how much cash goes out and a net cash flow for each year. The cash flow statement should include:

• Cash Flow From Operations
• Cash Flow From Investments
• Cash Flow From Financing

Below is a sample of a projected cash flow statement for a startup housekeeping business.

Sample Cash Flow Statement for a Startup Housekeeping Business

You will also want to include an appendix section which will include:

• Your complete financial projections
• A complete list of your company’s business policies and procedures related to the rest of the business plan (marketing, operations, etc.)
• Any other documentation which supports what you included in the body of your business plan.

Writing a good business plan gives you the advantage of being fully prepared to launch and/or grow your housekeeping company. It not only outlines your business vision but also provides a step-by-step process of how you are going to accomplish it.

A well-written housekeeping business plan is an essential tool for any new business owner. If you are seeking funding from investors or lenders, a business plan is an essential tool for convincing them to provide the capital you need.  

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Housekeeping Business Plan [Sample Template]

By: Author Tony Martins Ajaero

Home » Business Plans » B2C Sector

Are you about starting a housekeeping company ? If YES, here is a detailed sample housekeeping business plan template & FREE feasibility report.

Starting a housekeeping business is one sure way an aspiring entrepreneur who has the required skills and qualifications can earn cool cash in the United States of America. The truth is that a housekeeping business can be started on a small scale and perhaps with a functional home office.

It is important to note that no matter the type of business you choose to start, before launching the business, you should ensure that you carry out your due diligence as it relates to market research, economic and cost analysis and of course feasibility studies.

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If you get things right before launching your housekeeping business, it will not take you long before you secure enough clients and start smiling to the bank.

Business plan is yet another very important business document that you should not take for granted when launching your own housekeeping business. Below is a sample housekeeping business plan template that will guide you towards writing your own business plan and ultimately launching your business.

A Sample Housekeeping Business Plan Template

1. industry overview.

A maid, or housekeeper or maidservant, is a female domestic worker who cleans and performs various other tasks in and around the house. Usually, housekeepers were servants in large households that reported directly to the lady of the house.

The Maids, Nannies and Gardeners industry is made up of private households that employ workers for activities primarily related to operating a household. Chefs, maids, nannies, butlers and outside workers, such as gardeners, caretakers and other maintenance workers are also part of the industry.

If you are close observer of the Maids, Nannies and Gardeners industry, you will agree that the industry has performed pretty well in recent time. The first half of the period was especially difficult as poor economic conditions forced households to reduce demand for professional nannies and maids.

Going forward, with unemployment rates forecast to continue falling while disposable income levels continue to rise, conditions for the Maids, Nannies and Gardeners industry are expected to improve.

Statistics has it that in the united states of America alone, there are about 652,985 registered and licensed maids, nannies and gardener agencies responsible for employing about 758,944 people and the industry rakes in $18 billion annually.

The industry is projected to grow at 4.1 percent annual growth within 2011 and 2016. It is important to state that there are no establishments in this industry with the lion market share.

A recent report published by IBISWorld shows that the regions with the greatest concentration of industry participation include the Southeast, West, Mid-Atlantic and Great Lakes. The report further stated that the distribution of industry employees is based on the number of households and median income levels by region.

For that reason, the concentration of establishments varies according to population distribution, with the most heavily populated areas corresponding to the areas with the highest number of industry employees.

Just like any other business, the demand for housekeeping agency services usually declined during recession period due to declining household spending on nanny and maid services and reduced demand from business clients.

As the economy grows, and income increases, there will be corresponding increase in the demand for housekeepers. Despite the fact that the industry seems over-saturated, there is still room big enough to accommodate aspiring entrepreneurs who intend opening their own housekeeping service.

Some of the factors that encourage entrepreneurs to start their own housekeeping services are that the business is profitable and easy to set up and manage with minimal startup capital. Over and above, housekeeping businesses all over the world are still enjoying good patronage particularly if they are well positioned and if they know how to reach out to their target market.

2. Executive Summary

The name of our company is Mercy Town® Housekeeping Services, LLC. We are a registered and standard housekeeping business that is incorporated under the law of the United States of America.

Our head office will be in a densely populated residential estate in the heart of Sacramento – California, U.S. We are strategically positioned in between a residential center and a campus community and we are set to service the whole of the community.

Our basic service offering will revolve around recruiting, training and deploying housekeepers that will be involved in running errands in and around the house. Although our intention of starting a housekeeping business is to offer only the above stated services, but we will not close our doors to diversification (additional services) as long as it does not affect our core services.

We are quite optimistic that our values and quality of service offering will help us drive our housekeeping services agency business to enviable heights and also help us attract the number of clients that will make the business highly profitable.

We will be dedicated to establishing good business relationship with our clients giving them value for their money and reasons for them to hire our (housekeepers) services over and over again. Our corporate business goal is to be among the top 5 housekeeping services in the United States of America.

As a company, we are willing to go the extra mile to invest in some of the finest professionals we can find and also, we have put processes and structures in place that will ensure that we are always at the top of our game when it comes to trust and excellent service delivery. We have been able to secure permits from all relevant departments in the state of California.

Mercy Town® Housekeeping Services, LLC is owned and managed by Mrs. Mercy Townsend and her immediate family members. Mrs. Mercy Townsend has a degree in Management and over 17 years’ experience in the maids, nanny and gardener services industry in the United States of America prior to starting Mercy Town® Housekeeping Services.

3. Our Products and Services

Mercy Town® Housekeeping Services, LLC is a standard housekeeping agency that offers a wide range of services that revolves around the maid, nanny and gardener services industry. We intend giving our customers every reason to always hire our services which is why we have customized our services. The housekeepers under our agency will carry out services such as;

• Clean rooms, hallways, lobbies, lounges, restrooms, corridors, elevators, stairways, locker rooms and other work areas so that health standards are met.
• Empty wastebaskets, empty and clean ashtrays, and transport other trash and waste to disposal areas.
• Care for children and/or elderly persons by overseeing their activities, providing companionship, and assisting them with dressing, bathing, eating, and other needs.
• Clean rugs, carpets, upholstered furniture, and/or draperies, using vacuum cleaners and/or shampooers.
• Purchase or order groceries and household supplies to keep kitchens stocked, and record expenditures.
• Run errands such as taking laundry to the cleaners and buying groceries.
• Sweep, scrub, wax, and/or polish floors, using brooms, mops, and/or powered scrubbing and waxing machines.
• Other related housekeeping services

4. Our Mission and Vision Statement

• Our vision is to establish Mercy Town® Housekeeping Services, LLC as the leading brand in the maid, nanny and gardener services industry in the United States of America while maintaining an unwavering dedication to our people, values and principles.
• Our mission as a housekeeping services agency is to develop a highly successful, profitable all round housekeeping services in our community and to become the standard for housekeeping businesses not only in the State of California but also throughout the United States of America.

Our Business Structure

We are quite aware that the success of any business lies in the foundation on which the business is built on, which is why we have decided to build our housekeeping services agency on the right business foundation.

We want to build a business of dedicated workforce who will ensure that our customers are satisfied and they get value for their money. We aware that it takes a business with the right employees and structure to achieve all what we have set to achieve, which is why will be putting structures and processes in place that will help us deliver excellent services.

With the wide range of our service offerings and the plan to sell franchise, we are only expected to employ more than it is required to run a conventional housekeeping services business. Mercy Town® Housekeeping Services, LLC will employ professionals and skilled people to occupy the following positions;

• Manager (Owner)

Accountant/Cashier

Marketing and Sales Executive

Client Service Executive

• Housekeepers

5. Job Roles and Responsibilities

Manager (Owner):

• Responsible for providing direction for the business
• Creating, communicating, and implementing the organization’s vision, mission, and overall direction – i.e. leading the development and implementation of the overall organization’s strategy.
• Responsible for signing business deals and payment of salaries
• Responsible for signing checks and documents on behalf of the company
• Evaluates the success of the organization
• Responsible for managing the daily activities in the organization
• Prepares budget and reports for the organization
• Responsible for overseeing the smooth running of HR and administrative tasks for the organization
• Regularly hold meetings with key stakeholders to review the effectiveness of the business Policies, Procedures and Processes
• Maintains office supplies by checking stocks; placing and expediting orders; evaluating new products.
• Carrying out induction for new team members
• Responsible for training, evaluation and assessment of employees
• Identify, prioritize, and reach out to new clients, and business opportunities et al
• Identifies development opportunities; follows up on development leads and contacts
• Writing winning proposal documents, negotiate fees and rates in line with organizations’ policy
• Responsible for handling business research, market surveys and feasibility studies for clients
• Responsible for supervising implementation, advocate for the customer’s needs, and communicate with clients
• Develop, execute and evaluate new plans for expanding increase sales
• Document all customer contact and information
• Represent Mercy Town® Housekeeping Services, LLC in strategic meetings
• Help increase sales and growth for Mercy Town® Housekeeping Services, LLC
• Responsible for preparing financial reports, budgets, and financial statements for the organization
• Provides managements with financial analyses, development budgets, and accounting reports
• Responsible for financial forecasting and risks analysis.
• Performs cash management, general ledger accounting, and financial reporting for the organization
• Responsible for developing and managing financial systems and policies
• Responsible for administering payrolls
• Ensuring compliance with taxation legislation
• Handles all financial transactions for Mercy Town® Housekeeping Services, LLC
• Serves as internal auditor for Prime Mercy Town® Housekeeping Services, LLC
• Welcomes clients and visitors by greeting them in person or on the telephone; answering or directing inquiries.
• Ensures that all contacts with clients (e-mail, walk-In center, SMS or phone) provides the client with personalized customer service experience of the highest level
• Through interaction with clients on the phone, uses every opportunity to build client’s interest in the company’s services
• Manages administrative duties assigned by the manager in an effective and timely manner
• Consistently stays abreast of any new information on the organizations’ services and, promotional campaigns etc. to ensure accurate and helpful information is supplied to clients when they make enquiries

Housekeepers:

6. SWOT Analysis

Housekeeping services agency business is one of the many businesses that can easily generate business deals with little stress. We are building a standard housekeeping services agency with variety of services which is why we have decided to subject our business idea to SWOT Analysis.

We hired the services of Mr. Derrick Carrington, a HR and Business consultant with bias in startups to help us conduct SWOT analysis for our company and he did a pretty job for us. Here is a of the result we got from the SWOT analysis that was conducted on behalf of Mercy Town® Housekeeping Services, LLC;

Mercy Town® Housekeeping Services, LLC is centrally located in a densely populated residential estate in Sacramento – California; our location is in fact one of our major strengths. We are also one of the very few housekeeping agencies in the whole of Sacramento – California that is equipped to carry out a wide range of services as it relates to housekeeping services.

Another strength that counts for us is the power of our team; our workforce and management. We have a team of hardworking and dedicated individuals.

Mercy Town® Housekeeping Services, LLC is a new business which is own by an individual (family), and we may not have the financial muscle to sustain the kind of publicity we want to give our business.

• Opportunities:

We are centrally located in one of the family – oriented areas in Sacramento – California and we are open to all the available opportunities that the city has to offer. Our business concept also positioned us to be a one stop shop in the maid, nanny and gardener services industry.

The truth is that there are no standard housekeeping businesses within the area where ours is going to be located; the closest housekeeping services agency to our proposed location is about 6 miles away. In a nutshell, we do not have any direct competition within our target market area.

Some of the threats that are likely going to confront Mercy Town® Housekeeping Services, LLC is unfavorable government policies , demographic / social factors, downturn in the economy which is likely going to affect consumer spending and of course emergence of new competitors within the same location where ours is located.

7. MARKET ANALYSIS

• Market Trends

The housekeeping services market is dependent on loads of factors. It responds to increase in household spending and improvement in the economy which is why it is trendy to find housekeeping businesses located around areas that can afford their services.

8. Our Target Market

Before choosing a location for our housekeeping services agency business , we conducted our feasibility studies and market survey and we were able to identify those who will benefit greatly from our service offering. Those who will benefit from our service offering are households, facility managers, hospitals, hotels, hostels and government et al. Below is a list of the people and organizations that our housekeeping services agency is designed for;

• The government (government guest house and housing estates)
• Facility managers
• Hotels and Motels
• Residential areas
• Campgrounds
• Medical facility (Hospitals)

Our Competitive Advantage

Housekeeping services agency business is an easy to set up business that does not require formal training to achieve; anybody can set up a housekeeping services agency business if they have the required startup capital and informal training on how to hire, screen, train and deploy maids.

It means that the possibility of housekeeping businesses springing up in our location can’t be ruled out. We are aware of this which is why we decided to come up with a business concept that will position us to become the leader in Sacramento – California.

We can confidently say that the location of our housekeeping business will definitely count as a positive for us. For the time being, Mercy Town® Housekeeping Services, LLC has no real competitors that can compete with the quality services we offer.

Lastly, all our employees will be well taken care of, and their welfare package will be among the best within our category in the industry. It will enable them to build the business with us and help deliver our set goals and objectives.

9. SALES AND MARKETING STRATEGY

• Sources of Income

Mercy Town® Housekeeping Services, LLC will generate income by supplying well – trained and screened housekeepers that will offer the following services;

10. Sales Forecast

We are well positioned to take on the available market in Sacramento – California and we are quite optimistic that we will meet our set target of generating enough income/profits from the first six months of operation and grow our housekeeping business and our clientele base.

We have been able to examine the maid, nanny and gardener services industry, we have analyzed our chances in the industry and we have been able to come up with the following sales forecast. Below is the sales projection for Mercy Town® Housekeeping Services, LLC, it is based on the location of our business and of course the wide range of related services that we will be offering;

• First Fiscal Year (FY1):  $250,000
• Second Fiscal Year (FY2):  $450,000
• Third Fiscal Year (FY3):  $750,000

N.B : This projection was done based on what is obtainable in the maid, nanny and gardener services industry and with the assumption that there won’t be any major economic meltdown and there won’t be any major competitor offering same services as we do within same location. Please note that the above projection might be lower and at the same time it might be higher.

• Marketing Strategy and Sales Strategy

The marketing strategy for Mercy Town® Housekeeping Services, LLC is going to be driven by excellent customers service and quality service delivery. We want to drive sales via the output of our jobs and via referral from our satisfied customers.

Our sales and marketing team will be recruited based on their vast experience in the industry and they will be trained on a regular basis so as to meet their targets and the overall goal of Mercy Town® Housekeeping Services, LLC Mercy Town® Housekeeping Services, LLC is set to make use of the following marketing and sales strategies to attract clients;

• Introduce our housekeeping services agency business by sending introductory letters alongside our brochure to corporate organizations, households and key stake holders in and around Sacramento – California.
• Print out fliers and business cards and strategically drop them in houses, offices, libraries, public facilities and train stations et al.
• Use friends and family to spread word about our business
• Post information about our housekeeping services agency and the services we offer on bulletin boards in places like schools, libraries, and local coffee shops et al
• Placing a small or classified advertisement in the newspaper, or local publication about our housekeeping agency and the services we offer
• Leverage on referral networks such as agencies that will attract clients who would need our services
• Advertise our housekeeping services agency in relevant magazines, newspapers, TV and radio stations
• Engage in direct marketing approach
• Encourage the use of Word of mouth marketing
• Join estate associations and local chambers of commerce and industry to market our services.

11. Publicity and Advertising Strategy

Mercy Town® Housekeeping Services, LLC is set to create a standard for housekeeping services businesses in Sacramento – California and throughout the United States which is why we will apply best practices to promote our business.

Good enough, there is no hard and fast rule on how to advertise or promote a housekeeping services agency business. Here are the platforms we intend leveraging on to promote and advertise Mercy Town® Housekeeping Services, LLC;

• Encourage our loyal customers to help us use Word of Mouth mode of advertisement (referrals)
• Advertise our housekeeping services agency business in relevant magazines, local newspaper, local TV and radio stations
• Promote our business online via our official website
• List our business on local directories (yellow pages)
• Sponsor relevant community programs
• Leverage on the internet and social media platforms like; Instagram, Facebook, LinkedIn, twitter, et al to promote our brand
• Install our Billboards in strategic locations
• Direct coupon mailing approach
• Distribute our fliers and handbills in target areas
• Ensure that all our staff members wear our customized clothes, and all our official cars and trucks are customized and well branded.

12. Our Pricing Strategy

Our pricing system is going to be based on what is obtainable in the industry, we don’t intend to charge more (except for premium and customized services) and we don’t intend to charge less than our competitors are offering in Sacramento – California.

Be that as it may, we have put plans in place to offer discount services once in a while and also to reward our loyal customers especially when they refer clients to us. The prices of our services will be same as what is obtainable in the open market.

• Payment Options

The payment policy adopted by Mercy Town® Housekeeping Services, LLC is all inclusive because we are quite aware that different customers prefer different payment options as it suits them but at the same time, we will ensure that we abide by the financial rules and regulation of the United States of America.

Here are the payment options that Mercy Town® Housekeeping Services, LLC will make available to her clients;

• Payment with cash
• Payment via credit cards
• Payment via online bank transfer
• Payment via check
• Payment via mobile money transfer

In view of the above, we have chosen banking platforms that will enable our client make payment for our services without any stress on their part.

13. Startup Expenditure (Budget)

We have been able to pull cash that will be enough for us to successfully launch a standard housekeeping services agency in Sacramento – California, US and here are the key areas where we will spend our startup capital on;

• The Total Fee for Registering the Business in Sacramento – California – $750.
• Legal expenses for obtaining licenses and permits – $1,500.
• Marketing promotion expenses (2,000 flyers at $0.04 per copy) for the total amount of $3,580.
• The cost for hiring Business Consultant – $2,000.
• Insurance (general liability, workers’ compensation and property casualty) coverage at a total premium – $10,250.
• The cost of accounting software, CRM software and Payroll Software – $3,000
• The cost for leasing a small office facility – $70,000.
• The cost for facility remodeling – $30,000.
• Phone and utility deposits – ($3,500).
• Operational cost for the first 3 months (salaries of employees, payments of bills et al) – $40,000
• The cost for store equipment (cash register, security, ventilation, signage) – $13,750
• The cost for the purchase of office furniture and gadgets (Computers, Printers, Telephone, TVs, tables and chairs et al) – $10,000
• The cost of launching a website – $600
• Miscellaneous – $10,000

We would need an estimate of two hundred thousand dollars $200,000 to successfully launch our housekeeping services agency in Sacramento – California, US.

Generating Funds/Startup Capital for Mercy Town® Housekeeping Services, LLC

Mercy Town® Housekeeping Services, LLC is a business that will be owned and managed by Mrs. Mercy Townsend and her immediate family members. They are the sole financier of the business which is why they decided to restrict the sourcing of the startup capital for the business to just three major sources.

• Generate part of the startup capital from personal savings and sale of his stocks
• Generate part of the startup capital from friends and other extended family members
• Generate a larger chunk of the startup capital from the bank (loan facility).

N.B: We have been able to generate about $100,000 (Personal savings $80,000 and soft loan from family members $20,000) and we are at the final stages of obtaining a loan facility of $100,000 from our bank. All the papers and documents have been duly signed and submitted, the loan has been approved and any moment from now our account will be credited.

14. Sustainability and Expansion Strategy

The future of a business lies in the number of loyal customers that they have, the capacity and competence of their employees, their investment strategy and the business structure. If all of these factors are missing from a business, then it won’t be too long before the business close shop.

One of our major goals of starting Mercy Town® Housekeeping Services, LLC is to build a business that will survive off its own cash flow without need of injecting finance from external sources once the business is officially running.

Mercy Town® Housekeeping Services, LLC will make sure that the right foundation, structures and processes are put in place to ensure that our staff welfare are well taken of. Our company’s corporate culture is designed to drive our business to greater heights and training and retraining of our workforce is at the top burner.

As a matter of fact, profit-sharing arrangement will be made available to all our management staff and it will be based on their performance for a period of three years or more. We know that if that is put in place, we will be able to successfully hire and retain the best hands we can get in the industry; they will be more committed to help us build the business of our dreams.

Check List/Milestone

• Business Name Availability Check : Completed
• Business Registration: Completed
• Opening of Corporate Bank Accounts: Completed
• Securing Point of Sales (POS) Machines: Completed
• Opening Mobile Money Accounts: Completed
• Opening Online Payment Platforms: Completed
• Application and Obtaining Tax Payer’s ID: In Progress
• Application for business license and permit: Completed
• Purchase of Insurance for the Business: Completed
• Acquiring facility and remodeling the facility: In Progress
• Conducting Feasibility Studies: Completed
• Generating capital from family members: Completed
• Applications for Loan from the bank: In Progress
• Writing of Business Plan: Completed
• Drafting of Employee’s Handbook: Completed
• Drafting of Contract Documents and other relevant Legal Documents: In Progress
• Design of The Company’s Logo: Completed
• Printing of Promotional Materials: In Progress
• Recruitment and training of employees and maids: In Progress
• Creating Official Website for the Company: Completed
• Creating awareness for the business both online and in the neighborhood: In Progress
• Health and Safety and Fire Safety Arrangement (License): Secured
• Establishing business relationship with vendors and business associates: In Progress