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  1. SOLUTION: Crisis Management Class Notes_252673899-Crisis-Management-in

    coca cola crisis management case study

  2. Crisis Management in Business

    coca cola crisis management case study

  3. Coca Cola Case Study

    coca cola crisis management case study

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    coca cola crisis management case study

  5. SOLUTION: Crisis Management Class Notes_252673899-Crisis-Management-in

    coca cola crisis management case study

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    coca cola crisis management case study

COMMENTS

  1. Insights from Coca Cola Crisis Management Case Study

    In the case of Coca Cola, company leadership played a vital role in crisis management, demonstrating their commitment, decisiveness, and ability to navigate through adversity. Strategic Decision-Making. The leadership at Coca Cola spearheaded the strategic decision-making process during the crisis. They analyzed the situation, gathered ...

  2. PDF The Coca-Cola Company Struggles with Ethical Crises

    Since the 1990s Coca-Cola has been accused of unethical behavior in a number of areas, in- cluding product safety, anti-competitiveness, racial discrimination, channel stuffing, dis- tributor conflicts, intimidation of union workers, pollution, depletion of natural resources, and health concerns. The company has dealt with a number of these issues, some via private settlements and some via ...

  3. Incident Management and Crisis Resolution

    That often depends on how we respond to the incident. The Coca-Cola System has developed the Incident Management and Crisis Resolution (IMCR) programme to support our management of incidents. The IMCR programme helps us to be consistent in the way we manage incidents, preventing further escalation and resolving them fully to protect the health ...

  4. Shaking Things Up at Coca-Cola

    Shaking Things Up at Coca-Cola. Summary. When Muhtar Kent took the helm at Coke, in 2008, he had two top priorities: to establish a long-term vision and to restore growth in North America. The ...

  5. Under the spotlight: "It's always Cola-Cola"

    The case documents The Coca Cola company's troubles over the period from 1999 to 2000 and how the company handled each issue. First the racial discrimination suit filed in the US, then Coke's antitrust troubles in Europe and elsewhere and finally the Belgian crisis when schoolchildren fell ill after drinking contaminated Coke.

  6. Crisis management in Belgium: the case of Coca‐Cola

    This new crisis was precipitated by consumer complaints about an irregular taste and smell in bottled soft drinks and by reports that more than 100 consumers had become ill after noticing an odour on the outside of canned soft drinks. As a result, The Coca‐Cola Company, under instructions from the Belgian Health Ministry, withdrew its trade ...

  7. Crisis management in Belgium: The case of Coca-Cola

    As a result, The Coca-Cola Company, under instructions from the Belgian Health Ministry, withdrew its trade-marked products from the Belgian market. The effects of this crisis were felt not only within Europe, but also in countries as far away as Japan and India.

  8. Coca-Cola's Belgian Crisis: The Public Relations Fiasco

    The case describes the crisis in detail and discusses how Coca-Cola managed it. The way Coca-Cola handled the Belgian crisis was a classic example of one of the worst public relations fiascos in the corporate history. The case also highlights the need and importance of a crisis management plan to prevent such fiascos in future.

  9. (PDF) Corporate Social Accountability: Lessons from Coca-Cola's

    This paper explains the process by which a global corporate giant was made to account for its social responsibility by studying the conflict between Coca-Cola company and the local community in Plachimada (a small village in the south Indian state of Kerala) as a case study. The paper argues that the company suffered a long judicial battle and loss of reputation and finally lost 'its license ...

  10. Plastic Pollution

    The analytical and interpretative results give an insight into the strategic communication of Coca-Cola which, among other findings, has been found to avoid direct references to a crisis state as ...

  11. Corporate Social Responsibility act as a tool during Ethical Crisis

    CDC-GM-234 135 Corporate Social Responsibility act a s a tool during Ethical Crisis: Case study n n Coca-Cola Menaga A a , S Lokesh a , S Vasantha a* School of Management Studies, Vels Institute ...

  12. Crisis management in Belgium: The case of Coca-Cola

    Barkay Greenhalgh, 2019 Crisis management in Belgium: the case of Coca-Cola. Johnson and Peppas, 2003 Open innovation strategies in the food and drink industry: determinants and impact on ...

  13. How Coca-Cola came to terms with its own water crisis

    Learn how Coca-Cola faced its water crisis and why sustainability is vital for its business in this Washington Post article.

  14. Coca Cola Change Management Case Study

    This blog post is to provide a case study of Coca Cola's change management journey and examine the strategies used to overcome challenges.

  15. Case Study: Coca-Cola PR Crisis Management

    Bottom Line: Coca-Cola's response to accusations that it financed a front group to protect its interests at the expense of public health is a case study in PR crisis management. The op-ed by Coca-Cola CEO Muhtar Kent epitomizes a corporate response that contains the essential elements of effective corporate PR crisis management.

  16. Case Study: The Coca-Cola Company Struggles with Ethical Crisis

    Coca-Cola is the world's largest beverage company that operates the largest distribution system in the world. This allows Coca-Cola companies to serve more than 1 billion of its products to customers each day. The marketing strategy for Coca-Cola promotes products from four out of the five top-selling soft drinks to earn sales such as Coke, Diet Coke, Fanta, and Sprite. This process builds ...

  17. Crisis Management the Coca-Cola Case Case Study

    TOPIC: Case Study on Crisis Management the Coca-Cola Case Assignment Since the labor and legal restrictions for marketing and production differ around the world, it would seem rather difficult for Coca Cola to begin to solve their alleged problems with a single policy or change.

  18. Case Study. Green. 4

    classwork the company struggles with ethical crisis heather green business ethics and culture april 2022 has faced ethical issues since the contamination scare

  19. Unveiling the Allure of Pink Diamonds: A Journey into Rarity and

    Marketing document from SP Jain School of Global Management, 21 pages, Pink Diamonds? What made them so desirable? ... — The Coca-Cola Company, commenting on the New Coke ... as mentioned, is primarily dependent on the purpose and objectives of the study. In this case, the goal might have been to assess the relevance and position of a new ...

  20. The Coca-Cola Company Struggles with Ethical Crisis Case Study

    The types of dilemmas that The Coca-Cola Company has include a contamination scare, racial discrimination allegations, inflated earnings, trouble with distributors, and employees leaking of trade secrets. The company responded to these ethical issues differently in which they seem to never be resolved completely (Ferrell, Ferrell, & Fraedrich ...