3 star hotel case study slideshare

Kovalam Beach Resort by Charles Correa: Open to sky space Approach

Being recognized as a virtuoso is an understatement when Charles Correa is described. This master architect indulges in every design he has crafted meticulously, a level of detail that is revered and has inspired architects all over India, and even abroad. As Kenneth Frampton described Correa’s work while writing the foreword for his book, “Thus one may find in Correa’s work subtle level changes having a certain oriental character that simultaneously serves to articulate different living zones in a particularly vivacious way”. Frampton recognized the genius of Correa’s design and planning and regarded him as having an extraordinary portfolio of work. Initiated by the Government of India as a project to increase the influx of tourists to Kovalam Beach in Kerala , the to-be-built resort had a magnificent view of the sea and lush verdure all around.

Though the assigned area was much larger, Correa grouped the activities of the resort, to increase future growth options. The resulting concept was a large mass, sloping towards the sea , ensuring each room had a frame to the breathtaking view that lay in front of each room and a frame to the breathtaking view that lay in front. 

Exploiting the limitations of the site, Correa designed 3 room configurations- the kudils , at the edge of the beach, which was designed for longer stays and featured its own cooking space. The main hotel is layered above, around 100 guest rooms overlooking the sea, while detached units are placed between the kudils , at higher densities.

Though at first glance the unit may be very simple, its brilliance is seen in the section of the entire structure. Here, each unit below is countersunk with the unit on top, creating privacy for the inner part of the room, while the sundeck is flushed into the massive sloped surface- giving a view of the beach. With this pragmatic technique, Correa can provide all 100 rooms with a stunning view and an abundance of natural light and ventilation.

Utilizing the contours to his advantage, Correa’s resourcefulness doesn’t end here. The master plan is a plan worth studying for the dexterity shown in effectively zoning circulation, activities, and spaces without compromising on the view or overall aesthetic borrowed from Kerala’s vernacular architecture. From the driveway and entry is the central buffer that is the restaurant’s foyer, which leads to the lounge and rooms. The lounge extends into the restaurant and kitchen on the East, whereas the West has a covered verandah and pool. In overview, these 4 spaces are united by an undivided floor plate that once again exploits the view of the sea.

Building into the slopes, Correa not only utilizes the view and flush into the natural slope but manages to blend into the thick green that has been retained on site. The simple element of a framed view being a constant feature gave rise to an underappreciated structure, one that can be regarded as one of the best in Correa’s attempt to link the built and unbuilt. Chosen by many architects as a concept relying on the natural topography and contextual gravitas, a certain mastery has been observed in this massive structure.

As the structure serves to be a tourist magnet, activities such as Ayurveda, water sports, and handicrafts of the region are highlighted and act as incentives. Using the locally available materials to retain character in the region, white plastered walls reflect light into spaces, red-tiled roofs imitate the other built structures of the region, and pavilions made of bamboo chhatris and coir mats on the floor enhance the aesthetic of the region.

This region required a magnet that increased tourists in the region and exposed a beautiful beach to the outside world, a melting pot of cultures and arts and craft s of Kerala. Using an elegant site to create a picturesque view and utilizing locally sourced materials, Kovalam Beach Resort utilizes Correa’s classic design approach and craftsmanship to adapt to the need and experiment with volume every time. Though it may not seem like a new and fresh concept now, Correa‘s method for making the volume a malleable entity and exploiting it for new designs and techniques. As the natural beauty of the site is emphasized, the architecture remains unique and famous for how well it adapts to the setting, without compromising the quality of the spaces provided.

Nishant Verma is a designated college nerd and has been writing ever since you could define the term “bullying”, first to vent out feelings and eventually to an amateur writer. Pastimes include productive activities- reading, writing, movies, the history of music and architecture, with whom he enjoys a love-hate relationship.

Aga Khan Museum by Fumihiko Maki: Devoted to Islamic art and culture

Sabarmati Riverfront Development by Dr. Bimal Patel: A Tale of Urban Transformation

Related posts.

Kanha Shanti Vanam, Telangana

Gingee Fort, Tamil Nadu

Our Lady of Dolours Basilica, Thrissur

Sadar Manzil, Bhopal

Center for Environmental Education, Ahmedabad

Bara Imambara, Lucknow

• Architectural Community
• Architectural Facts
• RTF Architectural Reviews
• Architectural styles
• City and Architecture
• Fun & Architecture
• History of Architecture
• Design Studio Portfolios
• Designing for typologies
• RTF Design Inspiration
• Architecture News
• Career Advice
• Case Studies
• Construction & Materials
• Covid and Architecture
• Interior Design
• Know Your Architects
• Landscape Architecture
• Materials & Construction
• Product Design
• RTF Fresh Perspectives
• Sustainable Architecture
• Top Architects
• Travel and Architecture
• Rethinking The Future Awards 2022
• RTF Awards 2021 | Results
• GADA 2021 | Results
• RTF Awards 2020 | Results
• ACD Awards 2020 | Results
• GADA 2019 | Results
• ACD Awards 2018 | Results
• GADA 2018 | Results
• RTF Awards 2017 | Results
• RTF Sustainability Awards 2017 | Results
• RTF Sustainability Awards 2016 | Results
• RTF Sustainability Awards 2015 | Results
• RTF Awards 2014 | Results
• RTF Architectural Visualization Competition 2020 – Results
• Architectural Photography Competition 2020 – Results
• Designer’s Days of Quarantine Contest – Results
• Urban Sketching Competition May 2020 – Results
• RTF Essay Writing Competition April 2020 – Results
• Architectural Photography Competition 2019 – Finalists
• The Ultimate Thesis Guide
• Introduction to Landscape Architecture
• Perfect Guide to Architecting Your Career
• How to Design Architecture Portfolio
• How to Design Streets
• Introduction to Urban Design
• Introduction to Product Design
• Complete Guide to Dissertation Writing
• Introduction to Skyscraper Design
• Educational
• Hospitality
• Institutional
• Office Buildings
• Public Building
• Residential
• Sports & Recreation
• Temporary Structure
• Commercial Interior Design
• Corporate Interior Design
• Healthcare Interior Design
• Hospitality Interior Design
• Residential Interior Design
• Sustainability
• Transportation
• Urban Design
• Host your Course with RTF
• Architectural Writing Training Programme | WFH
• Editorial Internship | In-office
• Graphic Design Internship
• Research Internship | WFH
• Research Internship | New Delhi
• RTF | About RTF
• Submit Your Story

Looking for Job/ Internship?

Rtf will connect you with right design studios.

Boutique Hotel Stadthalle: A successful sustainablity case study

The Boutique Hotel Stadthalle

This Case Study shows the successfulness of a sustainable strategy. A truly committed sustainability path can provide hotels with wider economical results. Ultimately, this is what sustainability should aim for balancing the triple bottom line: environmental results, social results and economic results. The decision about whether going or not going green, in the case of Michaela Reitterer , owner of the hotel Stadthalle wasn't just a strategic debate but a firm decision based on her own personal values.

The Stadthalle Boutique  hotel is a 3-star, 79-room hotel in Vienna. The property is defined as a "green oasis". Contrary to conventional opinion about boutique hotels, the hotel Stadthalle is not located in the city center nor can it be considered a luxury property. Boutique hotels don't have to be necessarily high-end properties. We saw this in the Joie de Vivre hotels' case study, and in Chip Conley's vision. Stadthalle can be seen as a midscale property, yet it still offers a memorable experience, a great service because of a great hospitality team, unique decoration and atmosphere, as many other boutique hotels do.

Revenues by Going Green: A Holistic Approach

The Center for Hospitality Research at Cornell University published a study in November 2013 called Hotel Sustainability: Financial Analysis Shines a Cautious Green Light , by H.Chong, and R.Verma. These academic authors analyzed eco-certified hotels trying to answer the question whether advertising an eco-certified hotel decreases or increases the hotel's bookings and rates. This study monitored millions of bookings over 9,000 hotels, mostly in North America, drawn from Sabre's Travelocity and GDS sales platform. The authors concluded that, on average, booking revenue neither increased nor decreased for the eco-certified hotels. Earning a green certification does not automatically result in a large revenue bump or a revenue fall. In short, green is not a "silver bullet" strategy.

The study also included the phenomenon called "Green Gap". That is, consumers saying that they want green products but generally not willing to pay for them.

Although these kind of academic studies are positive for measuring "green" responses from customers, we believe that in order to be able to provide a clearer picture of reality, more questions should be included: Is it "green" in itself enough for customers to pay a premium? Should hoteliers expect profits just by going green? How much "green" is enough for a company?

Joel Makower puts it very well asking these questions: "What does it mean to be a green business? Are eco-certifications a guarantee of greenest for hotels? How do you know if mainstream environmental policies and programs are "good enough? What eco-certifications are the ones that count for being more serious and having more prestige?"

In any case, besides green attributes, customers are still demanding value. "Green itself is not actually a functional product benefit. It does nothing for me directly, unless you count saving the planet that I am standing on," says John Grant in his Green Manifesto. "A green product does not answer the ultimate value proposition: What's in it for me ?" In other words, green products need to be more than merely green, they must be better too.

Sustainability must be definitively seen as a new quality management dimension, a source of innovation and as a new paradigm for the twenty-first century; yet it still needs to keep up with other strategic variables such as providing memorable experiences, offering a good product and an outstanding service. And of course, sustainability still needs to fulfil the classic economic axiom: to offer great value for money.

So the final customers' decision in choosing green hotels instead of their browner counterparts, and even paying a premium for them, will not only be defined by their green attributes. It is the green attributes together with the overall and unique experience that customers will have.

In addition to green virtues, customers at hotel Stadthalle appreciate its great service, decoration, terraces, lavender roof-top and lavender aroma spread all over the place, the overall comfort, the green façade and vertical-garden, the friendliness and professionalism of the team members, the quietness of the place, its organic and bio-breakfast, the free Wi-Fi, etc.

Hotel Stadthalle's Higher Room Rates and Occupancy Percentage

While the average rate per night in Vienna in 2013 was 64,80€ for 3-star hotels, Stadthalle had an average daily room rate of 92,36€, compared to 80,14€ for 4-star hotels and 152,91€ for 5 star hotels. In spite of the increasing competition with more properties and rooms in the city during the last years (+7 percent), occupancy rates were still higher at hotel Stadthalle than the average. Boutique hotel Stadthalle accomplished a 74,90 percent occupancy rate in 2013, while the average occupancy rate in Vienna the same year was 71,62 percent (69,68 percent -3 star; 72,43 percent -4 star; 72,95 percent -5 star).

Claudia Plot, hotel director, clarifies its price positioning: "Though there was bigger competition we could show that we had also a unique product, something which was incomparable in the city an even in the country. That made us believe we had to stick to our price policy."

What is even more interesting is the hotel lesser dependency on distribution channels. Recognized brands, not to mention independent hotels, are struggling to reduce hotel dependency on online travel agencies and other distribution channels. Hotels rooms are for sale in a dynamic and volatile distribution landscape and the power of online distribution channels is continually growing. Mainstream debate focus on online marketing, revenue management strategies and social media actions as a way of counterbalancing OTAs, tour operators and other distribution channels dependency. For many hoteliers getting 25 percent in direct bookings can be considered almost utopian. Nevertheless, Stadthalle generated 65 percent in direct bookings from its own website and direct phone reservations to the hotel. The other 35 percent came from different distribution channels (15 percent through OTAs and 20 percent through tour operators and other travel agencies). "Account Managers of online travel agencies do not believe us when we tell them our percentage of direct bookings" says Monika Haas, Sales and Marketing Manager.

Is Stadthalle's competitive advantage happening because they spend more money in Search Engine Marketing (SEM)? Could it be due to having genius consultants in SEO and SEM tactics? Or, is it because of a wider advertising budget? Not at all.

Renewable Energies On-Site: Zero-Energy Balance

The boutique hotel Stadthalle was renovated and built in zero-energy balance in 2009. Zero energy balance means that the hotel produces its own energy on-site in renewable sources on a yearly basis. Surpluses of energy, especially in summer, go back to the grid, although conversely some energy necessities in peak periods of occupancy or winter days can also be needed from the grid sometimes–municipal heating in Vienna is Biomass and Cogeneration. However, on a yearly basis, the hotel energy balance is zero; kilowatts of energy-produced on-site in renewables cover all of the hotel energy needs.

The hotel has 130m2 of solar panels producing hot water, and 93 m2 photovoltaic panels, producing electricity. But the main source of energy comes from its heat water pumps. The system collects water at 14º from ground water levels and takes the energy out to heat the building in winter or cool it in summer. Cold water collected from the warm water pump is also used to flush room toilets.

Solar and photovoltaic panels can be seen also as a part of the hotel aesthetic. These renewable technologies cover one façade of the building and part of the entrance façade as well.

Mainstream hoteliers see sustainability in general and renewable technologies in particular as a big investment not worth making, as the payback period could range between 8 to 14 or more years. Hoteliers are not sure about this kind of investment, especially if their strategy consists in matching short-term results. Such capital expenditures generally don't fit in when it comes to maximizing profits in the short-run.

We may lose an opportunity when we see renewable energies in strictly traditional financial terms. Conventional wisdom would ask the following questions: "What is the return of investment?" Or, "what is the payback period?" And while the responses sometimes could be encouraging, maybe because of government's direct or indirect subsidies, the norm is to postpone the decision about investing in renewable energies.

But there is a different approach. Let's take, for example, Interface's case study. Interface is a carpet producer known to be a role model in sustainability. Against all financial odds indicating that renewable energy was a poor investment for Interface, it turned out to be the opposite: a terrific one. Ray Anderson, founder and former CEO of Interface, puts it this way: "In fact, the classic approach to problem solving - about investing in solar arrays for producing its products- turned out to be the problem. But what is the payback period for being a global leader? What is the return on investment for making a public commitment for a better world? How will our main market –interior designers and architects- respond? Classic scientific analysis is not equipped to answer any of those questions." Using solar energy Interface made and commercialized Solar-Made Carpet TM , and their sales skyrocketed.

Michaela Reitterer of boutique hotel Stadthalle used a similar approach; she did not follow the classic thinking when deciding to invest in renewable technologies. She did it because she thought it would be a good investment in the long run. "There was no question about how much did it cost or if there was going to be a return on the investment," affirms Michaela. "10, 12 or 14 years? Who cares if your view of the business is for the long run. It seemed logical to develop a hotel not dependable on the volatile and ever-changing prices of gas and electricity." Contrary to Interface, Michaela did not anticipate the tremendous success her decision was to going to have. Sustainability was pretty much in her DNA, so her betting in renewable energies was based both on caring for the environment and lowering utility costs. She was surprised by the tremendous public relation and media attention that her decision attracted from all over the world. Boutique hotel Stadthtalle was in the forefront of reducing carbon emissions in the hospitality industry.

Values, Culture and Higher Purpose

Former CEO of Scandic hotels Ronald Nilsson prognosticated in 1994: "Tomorrow's market is about mutual values. Scandic had been looking inward –as many hotels today do; only focusing on the product and services- instead of outward at the values of the market. The next generations won't tolerate insensitivity with the environment".

He was right. It might not be so obvious yet for mainstream companies as it is for Scandic or hotel Stadthalle, but the reality is that sustainability is pushing to be a value more demanded. The advantage of these companies is that they "share values" with their customers and employees. The result is that normally they generate more admiration for their brands and customer loyalty. These businesses are also better positioned to attract (and retain) more talented employees; intrinsic motivation is boosted when employees realize that they are working for a business with a higher purpose than just making profits. Their jobs have more meaning. Meaning comes from engagement in positive work that challenges the person capacity, but also is about making a larger contribution to the overall well-being of humanity and the planet. "I chose to stay," says Monika Haas, Marketing and Sales Manager at hotel Stadthalle; "I could have gone somewhere else but this is my place. There is a higher purpose to working here: to tell other people that sustainability is working".

A good example of employees' personal values matching those of the company can be seen in other team members. For example, when I interviewed Maria Leifer, serving at the bar and breakfast, she told me that she had worked for an NGO in Ghana, Africa, before she started working for Stadthalle.

Every company at its inception is imbued with a set of beliefs, sometimes also with a higher purpose. Or they develop it throughout the company's life. Whatever the case, a company's higher purpose answers the basic question of "Why". "Why are we in this business?" In this manner, leadership can be seen as the practice of helping people envision, and then participate in creating a better world. Sustainability at boutique hotel Stadthalle is a higher purpose, which also includes inspiring others in the same direction. "I am an entrepreneur, and certainty I need profits," declares Michaela. "But good business isn't just about profits. When I started the path to sustainability I did it because it was the right thing to do. I didn't know this was going to be so successful". "I don't want my hotel to be the only hotel going for sustainability, the more hotels we get into this strategy the better."

Michaela's personal values have permeated hotel Stadthalle culture. These values are: (1) environmental consciousness through action; (2) authentic hospitality with passion and service with heart; (3) treating employees and customers with fairness, helpfulness and compassion as members of a family; (4) enthusiasm, performance and competence by constantly looking for ways to improve business; (5) community at work and having fun. Like many other high-performing companies such as Southwest Airlines, Jet Blue or Zappos, hotel Stadthalle is more than a group or people working together, it is a community of people sharing goals and objectives who enjoy working together and support each other.

"Healthy leaders first must tap into the higher purpose of the organization", writes Bob Rosen in Grounded . "When individuals pursue more than a simple livelihood, they fulfill the quintessential to the community of their fellow man. A higher purpose feeds the spirit of the organization."

Employees' Sustainability Awareness and Education

Awareness and education are both needed and key to promote sustainability engagement in employees. Social Responsibility should not be a matter of one isolated department or group of selected persons when the rest of the organization neither have the knowledge nor the necessary commitment to helping improve social and environmental actions. Not everyone in a hotel needs to be an expert in sustainability-related issues, but employees can have enough knowledge to make a contribution with their actions to improving cost savings in energy efficiency, water management, waste reduction, reusing or recycling.

Education is a way of capturing people's minds and hearts in environmental and social stewardship. "The interesting thing of educating employees in sustainability is that the more they know, the more they are convinced and engaged. Even to a point in which they bring environmental behaviors to their homes", says Michaela Reitterer.

Michaela made herself aware of the importance of educating employees when she attended a congress in sustainability. She told me the story of a person from the public rising up and saying that boutique hotel Stadthalle was not as good as it was being reported. This gentleman from the audience said that when he stayed at the hotel once and asked a chamber maid about the points for the green certification Austria eco-label (the hotel has two eco-certifications: the Austrian eco-label and the European eco-label), the maid was unable to answer his question. "From this day on we changed everything and when somebody starts working with us, during the first two weeks, employees must read a green guide. They are also trained in environmental matters," affirms Michaela with a humble attitude.

In this way the hotel provides all of the team members with (1) a folder with overall information on environmental actions. (2) The hotel also gives out a sheet with the above-mentioned core values. (3) A detailed list of the points and policies of the Austrian Eco-label. (4) They also train the staff in how to separate waste -there is only one bin in every guest room and waste is separated and classified by room attendants into their housekeeping karts. This information is given in the mother tongue language of the employee -some foreign room attendants, for example, might have language barriers. And (5) every few months hotel employees must do a quizz in environmental-related aspects.

"Responsible Consumerism": Informing and Educating Guests

Employees should be able to answer guests' questions such as, "why has the hotel decided not to offer minibars in rooms?" Or, "why organic is good for the environment and your personal health, yet purchasing local should have priority over organic?" "What is fair-trade?" "Why does the hotel prefer to offer glass bottled mineral water instead of plastic containers?" Moreover, as in Scandic's case, "why do they prefer offering distilled and even sparkling tap water rather than mineral?" All these questions and many others are not easy to respond unless you have acquired the knowledge.

Companies at the forefront of sustainability like Scandic, Stonyfield Yogurt, Patagonia, Mark & Spencer, Whole Foods, Timberland, Seventh Generations, and many other role models, know that educational initiatives directed at their customers are a major part of their responsibilities. Scandic has developed "green corners" in every hotel and employees are trained to respond environmental issues. Whole Foods, Timberland and Mark & Spencer inform customers through their labels. Stonyfield is known for educating guests by posting messages on their yogurt lids. And all of them are very proactive giving information in Social Media channels and their Websites.

No company can reduce energy, water and waste beyond a point if customers are not involved too. This is called responsible consumerism. A hotel might have done a significant effort in reducing its energy consumption by changing to LED lights, installing light sensors and many other actions, but it will not be able to reduce its kWh of energy consumption if customers leave all lights and the air conditioning on while not being in their rooms. The same holds true if a property has implemented actions to reduce water consumption, yet guests leave their taps running while shaving or brushing their teeth, or take a 20-minute showers. The point is not to promote uncomfortable actions but encourage responsible behaviors.

The good thing about role models like hotel Stadthalle is that their credibility is an asset. It is even contagious! Maybe you are not an environmentally-conscious customer. However, you are prone to be paying more attention, and even changing your behavior if the hotel in which you are staying is not the usual "greenwasher".

The green points that Stadthalle placed in rooms are very smart and subtle. Strategically located, these small green stickers inform guests about the environmental actions the hotel is implementing. "Some guests are not involved or do not care about environmental aspects," says Michaela. "Maybe they just came to attend a concert -the music center is close by. But when they see the green points they say: 'Oops! This is something different."

The green points are located close to the sink, shower, TV, toilet, lights, desk and furniture. These green informational stickers are very simple, visual, and clear, giving messages to guests like: "Hot water by our solar panels", "35% water reduction by water-saving-bulbs", "No minibar in all hotel rooms saves 21.024 kg of CO2 per year (assorted drinks at the reception desk)", "Please use dual flush system to save water", "Cradle-to-Cradle fabrics", "1W for standby: saves energy", "LED start-up light 14W in total" or "we produce our own electricity with photovoltaic panels".

Green Guest Club and Green Promotions

A loyalty reward program called "Green Guest Club" is working quite well with repeated customers. Hotel guests have the possibility to accumulate green credits and enjoy different discounts as well as free nights. "The good thing about our loyalty program is that, first of all, it is very transparent and then very simple ", says Monika Haas. "The program sends information to regular guests once they have joined it. From there, it is very easy to see how many points you are gathering and get the benefit of green vouchers for your extras or your room payment".

Guests arriving by bicycle can benefit from a 10% discount in the room rate. This promotion only applies to direct bookings and has a tremendous success among bicycle riders. Many travellers from Austria or other parts of Europe arrive by train travelling with their bikes, so the promotion applies to them too. The hotel has also a bicycle shed.

Green Façade: Vertical Garden

The term "green oasis" is pretty accurate to define Boutique hotel Stadthalle. It is not only the interior patio and all the plants covering the building interior walls, or the lavender root-top garden;, a vertical garden can be seen in the entrance façade distinguishing the hotel from the rest of the surrounding buildings. This is a two-story vertical garden, with edibles such as strawberries, tomatoes and raspberries, bordering all the windows and covering one part of the hotel façade. The reason this vertical garden does not cover the whole façade yet is because the hotel is cooperating with Vienna´s Faculty of Agriculture in a project analyzing how insulation is working on the green side; see if temperatures differ widely from one façade to the other.

Upcycled rooms

Upcycling is the process of converting waste materials or useless products, otherwise going to garbage, into new material of better quality or better environmental value. This means reusing products with no further use in a creative way. Upcycling gives an item a better purpose.

Hotel Stadthalle has some rooms decorated with upcycled products. Michaela has worked together with an acquaintance of the Faculty of Arts in Vienna to bring this concept to her hotel. There is a great creativity in the process and customers can see night desks made out of books, or a wood classic tennis racquet used as an auxiliary mirror, and skies decorating the wall.

Sustainability is not only about the environment; it is also about social aspects. The main consideration of the social dimension is how the hospitality operation can positively contribute to the lives of local people now and in the future, or even at a global scale.

All coffee served at hotel Stadthalle is organic and fair-trade. But what is fair trade? Farmers have traditionally not been paid adequately or been charged with high interest rates to borrow money to run their business. Much of the money a customer pays for coffee, ever or rarely reaches the farmer. The money stays in the hands of distributors or middlemen. Socially responsible companies like Starbucks, for example, source its coffee from thousands of farmers directly in almost 30 countries in a fair trade system in Collaboration with NGOs –in Starbucks case, they have their own system called C.A.F.E best practices together with Conservation International- to assist farmers and bring them support. Farmers get fair prices for their products so they can invest their money in their businesses and their communities such as in education and health. These best practices also try to prevent child labor.

Every year, the hotel decides and evaluates how many and which projects they will support with their donations. Boutique hotel Stadthalle attracts many student groups from schools and universities, and architects or other experts interested in their sustainable practices. Visits and tours are frequent and happen almost on a weekly basis. All visitors, are requested a 5€ donation. However, this is voluntary. Normally, the hotel collects 4.000 to 5.000€ every year, and all this money goes to support different social causes.

The hotel also cooperates with an Austrian organization that offers work to persons with disability who produce artcraft the hotel helps selling to its guests.

The Corporate Social Responsibility movement needs role models like Stadthalle. If CSR does not change how the company thinks, as Peter Senge pointed out, it becomes just a sort of a window dressing ; a simple image for looking good, and maybe making some people feel better. It should not stop there.

John Mackey and Raj Sisodia think that CSR is based on the fallacy that the underlying structure of business is either tainted or at best ethically neutral. Instead, they propose a Conscious Business or Conscious Capitalism, in which creating value for all of their stakeholders is intrinsic to the success of businesses. Conscious companies in this way integrate into the day-to-day business process sustainable practices. Sustainability is part of the strategy. Environmental and social stewardship becomes part of the company ethos.

Boutique hotel Stadthalle goes beyond usual CSR practices normally applied in many hotel companies. It is a truly responsible company.

This is happening because sustainability is part of its DNA. It lies deep in the company´s culture. It means that environmental or social concerns are not a-one-man duty or an isolated department´s but a whole organizational commitment. The same holds true for continuous improvement, which means doing more than the obvious actions to reduce energy consumption or recycling. Role models like Stadthalle do not fall into the trap of complacency. As Peter Senge has stated "Building a responsible company takes forever". Instead of just reducing energy consumption like mainstream hotels, hotel Stadthalle is willing to accomplish the transition to a non-carbon energy situation. At the same time, they understand that sustainability is a never-ending journey.

In doing my interviews for this case study I have to stress the overall humbleness I noticed. This started at the top with Michaela, but is also present in Claudia, the hotel director. I believe that from there it spread throughout the rest of the team as a company value. Managers at the hotel are very aware that they still have much work to do and they recognize it. Although they surely have excellent figures in their environmental performance indicators, they did not establish a process to measure, benchmark and even improve them. Indicators such as: How many kg of unsorted waste per guest go to landfill? How many liters of water per guest night? Is there any kg of CO2 emission in a year basis? If so, how many kg of fossil emission per guest night? How many kWh per guest nigh in energy consumption?

That said, they are constantly striving to improve their operations and looking for ways to expand their environmental and social actions. Despite their success and media attention, their humbleness can also be seen in recognizing that their achievements are not a final destination but a continuous improvement journey.

The great psychologist Abraham Maslow, inspired by the humanistic psychologist Erich From, insisted in the need to study healthy people and role models. Before them, the psychological field was focusing on mental illnesses and pathologies only. We should also examine the "healthy" cases in our industry. Sustainability needs role models to prove to other tourism companies that it can be a source of competitive advantage. There are companies like boutique hotel Stadthalle that envision environmental stewardship as an opportunity to innovate and reposition the company. Hoteliers should take this case as an inspiration.

Arturo Cuenllas arturocuenllas.com

View source

Your content on Hospitality Net?

Hospitality Net membership explained

Aafak Shaikh

Solapur, IN

• Profile / Résumé

Profile Edit Options

Uploading/managing projects and PDF portfolio can only be handled in desktop mode

3 STAR HOTEL AT VIJAYAWADA (APSE DESIGN)

2 BASEMENTS+GROUND+5 FLOORS

3 STAR HOTEL AT VIJAYAWDA 

Status: Under Construction Location: Vijayavada, IN My Role: PLANNING AND WORKING DETAILS ELEVATION OPTIONS Additional Credits: ASHAKIRAN SIR

Back to Top  ↑ Other Projects by this Person

SOLAPUR RESIDENCES AND ROW...

HOSPITAL AT KAKINADA (APSE...

APARTMENT AT VIJAYAWADA...

APARTMENT AT HYDERABAD (APSE...

ROW HOUSES AND RESIDENCES (...

MASJID AT LASHKAR - SOLAPUR

RESTAURANT AND APARTMENT AT...

Office Work ( Essar...

Internship Works

ENGINEERING COLLEGE AT GOA...

Rehabilitation Centre for...

College Works

• The 5 stages of hotel project management for a...
• Hotel Breakfast Tips; How to make your guests’...
• Hotel Night Audit: Reports for efficient hotel...
• Hotelier Tips
• Hotel Expert Talks
• Presentations
• Case Studies
• Hotel Stories
• Hotel Collections
• Brand Presentations
• ANNUAL LIVE EVENT ↗︎
• For Companies
• Become an Author
• Become an Instructor

Hotel Case Studies

Discovering the most fascinating hotel case studies from around the world, spreading inspiration & knowledge.

Building a strong guest database and driving revenue with a robust CRM and Digital Marketing – The Pilgrm success story

The first step towards branding stability and, certainly, a hotelier’s everlasting endeavor is the creation of a powerful guest database . A guest database delivers valuable insights into a customer’s purchasing … Read More

The sales strategy that led two hotels to profit in the middle of a pandemic

The 2020s started with a major blow to the tourism and hospitality industry worldwide, with the COVID-19 pandemic causing a widespread social and economic upheaval . Many hoteliers found themselves “shocked” … Read More

Angsana Corfu Resort: How the hotel’s architecture & concept affected its signage specification

As we have mentioned in previous articles in Hotelier Academy, hotel signage is one of the most important topics of discussion. In combination with the design and the architecture of … Read More

The Avaton Success Story: How Digital Room Service was Developed & Became Part of Luxury Hospitality

As technology further infiltrates the travel industry, shaping travellers’ habits and sense of hospitality, a wind of change has begun to blow for room service . It is one of the … Read More

How a hotel in Athens became the ideal example of hotel signage

As we have mentioned in our previous articles in Hotelier Academy, the signage is one of the most important elements of a hotel ; directly affecting not only the experience of … Read More

Hotel Food Branding lessons by 4 amazing hotels in Greece

Food, and most specifically, good food , is an integral part of the holiday experience, as it allows travellers to explore cultures and customs through their senses. However, travellers do not … Read More

Travel Blogger Case Study: Building brand awareness for a new boutique hotel in Mallorca

I’m a seasoned hotel blogger from Finland. In March I had a blogging gig in Alcudia, Mallorca, where the run-down apartment hotel had faced a total reconstruction to turn into … Read More

Unique Interior Design lessons, from a fascinating Hotel in Paris

Hotel Interior Design is one of the hottest topics during the development of a new property. It is a field which greatly shapes the overall experience within the hotel — … Read More

A “natural” hotel in Santorini, becomes an excellent example of how the local experience & absolute luxury can be combined

A hotel is, by definition, a unique ‘destination within a destination’, that becomes the visitor’s reference point regarding the local experience. It is now clear, that the visitors look for … Read More

A Hotel in Stockholm teaches the true meaning of the term ‘Boutique Hotel’

The widely used term ’boutique hotel’, might be among the biggest hospitality trends, however, it continues to have a rather vague meaning, without any clearly specified characteristics and expectations. Today, … Read More

Search Hotelier Academy

Advertisment, subscribe to hotelier academy.

Email address:

I confirm that I have read the Privacy Notice and I accept the Terms of Use

More to Read

• How a City Hotel in Switzerland Used In-Room Tablets to Maximize Guest Comfort and Revenue March 29, 2024
• In-Room Tablets with a Performance-based Pricing: We dive into SuitePad’s new Pricing Model! February 9, 2024
• Maximizing Hotel Revenue with Innovative Prepaid Rate Models December 15, 2023
• A strategic approach to pricing: Unlocking revenue potential for hotels July 24, 2023
• How Olea All Suite Hotel Managed To Efficiently Increase Its Revenue Using The Lybra Advisor Tool June 22, 2023

Explore Also

Hotelier Academy Greece

Privacy Policy

Cookie Policy

Subscribe to our Newsletters

© Copyright: Destsetters | Tourism Strategy Specialists | 2017-2021

• Hispanoamérica
• Work at ArchDaily
• Terms of Use
• Privacy Policy
• Cookie Policy

Kondan Retreat Resort / PMA madhushala

• Curated by Paula Pintos
• Architects: PMA madhushala
• Area Area of this architecture project Area:  5600 m²
• Year Completion year of this architecture project Year:  2017
• Photographs Photographs: Hemant Patil
• Consultants : Veeke Pools and Spas
• Engineering : Subduction Zone Engineers
• Design Team:  Sanjay Verma, Gaurav Bhangre, Prasanna Morey
• Clients:  Green Resorts Developers
• City:  Pune
• Country:  India

Text description provided by the architects. The vision for Kondan Resort goes beyond the primary purpose of providing hospitality with modern amenities at a scenic location, and seeks to address concerns related to its social, regional and environmental context. Only half the 30 acre property has been developed, with the resort facilities being restricted to 16% of the area, 10% allotted for rainwater harvesting and power generation, and 23% reserved for reforestation. Taking clues from traditional architecture, the built-form was evolved as a series of walls that define private and public spaces, and lend their peripheries to socio-economic activities reminiscent of historic citadels.  

Maval is located in the hills that separate the cities of Mumbai and Pune , and contains a series of large man-made lakes built to supply water and hydroelectricity to these urban areas. Although scenic, the region remains remote and lacks basic facilities, with the primary source of income being small-scale paddy and dairy farms. The client, originally from Maval, chose to return with a business model that would also create livelihood opportunities and stimulate the local economy. The attempt then was to provide the urban visitor an expected level of comfort housed in a built-form that respects its context and does not alienate its neighbours.

Located on a slope along the backwaters of a lake, only a fraction of the site has been developed, and where construction was undertaken, footprints were optimized to respond to topography, exiting trees and natural waterways, with portions of the natural surroundings either contained or revealed as views. Imagined on the lines of a historic citadel, the site is sub-divided into zones of increasing privacy, stepped down along the hillside and defined by eight intersecting walls, each with a unique character specific to its purpose. The resulting interweaving of enclosed, semi-open and open spaces cater to different activities:

Reception and Restaurant: accessed through the  pramukh dwar  (ceremonial gateway), the reception area creates an experiential connection from public to private zone via a gently rising, narrow and introverted lane that eventually opens onto the restaurant’s main deck with a stunning view of the valley to the south. 

Aamrai : four multi-level suites situated inside a mango orchard, the spaces of each being draped around one or more courtyards.  Tarangan :  a series of six cottages cantilevered off an axial spine towards a grove frequented by fireflies. Swimming Pool: spreads organically through a cluster of trees, ending in an infinity edge towards the eastern valley.   Health club and Spa: located on the north-eastern end on the site, the spaces open onto the forest, with parts that are open to public, such as the indoor sports facilities and gym, being accessed directly from the public area.     

The walled campus lends its periphery to various elements of traditional public spaces that facilitate interactions and transactions between visitors and the local community. The  kund (stepped reservoir), focal point for such activities, is flanked by the  bazaar (shopping street) with workshops and stalls for artisans, a  moha (Madhuca longifolia) orchard for weekly farmers’ market, and a hall for conferences or other informal gatherings. 

Much of the building material was sourced from the site itself. Stone from the excavation of water bodies and foundations has been used extensively in various interpretations of vernacular techniques ranging from dry pack to dressed masonry to composite boulder concrete. During the course of construction, objects such as stone light fittings were sourced from local craftsmen, and daily-wage labourers from nearby villages were trained in masonry or other vocational skills that would guarantee them employment as part of the resort’s maintenance staff. 

In India, where multiple and diverse cultures have evolved over generations of living in a specific geographies, regional identities and traditional wisdom are losing their relevance in an increasingly uniform global culture. Ideas of progress and permanence have found common expression in the incongruous concrete boxes found across the country. 

This project presented us with an opportunity to create a model for development that is as much about cultural sustainability, and the focus then was not merely inclusivity, but rather a celebration of the context. And for us the greatest reward was that, after seeing the resort, someone in a neighbouring village built a stone house for the first time in decades.

Project gallery

Project location

Address: 5, laxmi society, model colony, shivajinagar, pune, maharashtra 411016, india.

Materials and Tags

• Sustainability

想阅读文章的中文版本吗?

休闲度假村，歌颂传统与自然 / PMA madhushala

You've started following your first account, did you know.

You'll now receive updates based on what you follow! Personalize your stream and start following your favorite authors, offices and users.

Check the latest Coffee Tables

Check the latest Chandeliers

Information

• Author Services

Initiatives

You are accessing a machine-readable page. In order to be human-readable, please install an RSS reader.

All articles published by MDPI are made immediately available worldwide under an open access license. No special permission is required to reuse all or part of the article published by MDPI, including figures and tables. For articles published under an open access Creative Common CC BY license, any part of the article may be reused without permission provided that the original article is clearly cited. For more information, please refer to https://www.mdpi.com/openaccess .

Feature papers represent the most advanced research with significant potential for high impact in the field. A Feature Paper should be a substantial original Article that involves several techniques or approaches, provides an outlook for future research directions and describes possible research applications.

Feature papers are submitted upon individual invitation or recommendation by the scientific editors and must receive positive feedback from the reviewers.

Editor’s Choice articles are based on recommendations by the scientific editors of MDPI journals from around the world. Editors select a small number of articles recently published in the journal that they believe will be particularly interesting to readers, or important in the respective research area. The aim is to provide a snapshot of some of the most exciting work published in the various research areas of the journal.

Original Submission Date Received: .

• Active Journals
• Find a Journal
• Proceedings Series
• For Authors
• For Reviewers
• For Editors
• For Librarians
• For Publishers
• For Societies
• For Conference Organizers
• Open Access Policy
• Institutional Open Access Program
• Special Issues Guidelines
• Editorial Process
• Research and Publication Ethics
• Article Processing Charges
• Testimonials
• Preprints.org
• SciProfiles
• Encyclopedia

Article Menu

• Subscribe SciFeed
• Recommended Articles
• Google Scholar
• on Google Scholar
• Table of Contents

Find support for a specific problem in the support section of our website.

Please let us know what you think of our products and services.

Visit our dedicated information section to learn more about MDPI.

JSmol Viewer

The hotel architectural design factors influencing consumer destinations: a case study of three-star hotels in hua hin, thailand.

1. Introduction

2. literature review, 2.1. the characteristics of hotels in aesthetic perception and evaluation approach, 2.2. the characteristics of hotels in physical comfort approach, 2.3. the characteristics of hotels in emotional comfort, safety, and security: influencing consumer perceptions, 2.4. sensitivity of mind approach: influencing consumer emotions and decision-making, 3. methodology, 3.1. data sources, 3.1.1. professional group, 3.1.2. consumer group, 3.2. data collection, 3.2.1. in-depth interviews with professionals, 3.2.2. open-ended questions with the consumer group, 3.2.3. developing a questionnaire for consumer groups, collection of main data, 3.3. data analysis, 4.1. aesthetics perspectives, 4.2. physical comfort perspectives, 4.3. emotional comfort perspectives, 4.4. security and sensibility of mind perspectives, 5. conclusions and discussion, author contributions, data availability statement, conflicts of interest.

• Mangruwa, R.; Mahdzir, A.; Abu Mansor, N.N. COVID-19 Pandemic Crisis: The Recovery Strategy of Hotel Business in Bengkulu City through Adoption New-normal. Int. J. Acad. Res. Bus. Soc. Sci. 2021 , 11 , 1764–1777. [ Google Scholar ] [ CrossRef ] [ PubMed ]
• Frangou, D.; Georgiadou, Z.; Marnellos, D. Hotel design: A path for qualitative tourism. Tour. Res. Inst. J. Tour. Res. 2015 , 12 , 108–134. [ Google Scholar ]
• Gibson, J.J. The Concept of the Stimulus in Psychology. Am. Psychol. 1960 , 115 , 694–703. [ Google Scholar ] [ CrossRef ]
• Lee, T.J. Role of hotel design in enhancing destination branding. Ann. Tour. Res. 2011 , 38 , 708–711. [ Google Scholar ] [ CrossRef ]
• Sop, S. A Systematic Literature Review on Hotel Design. Tur. Akad. Derg. 2020 , 7 , 297–310. [ Google Scholar ]
• Phillips, P. Customer-oriented Hotel Aesthetics: A Shareholder Value Perspective. J. Retail. Leis. Prop. 2004 , 3 , 365–373. [ Google Scholar ] [ CrossRef ]
• Agresti, A. Statistical Methods for the Social Sciences , 5th ed.; Pearson: London UK, 2018. [ Google Scholar ]
• Dieck, M.C.T.; Jung, T. Augmented Reality and Virtual Reality: The Power of AR and VR for Business ; Springer: Berlin/Heidelberg, Germany, 2018; Available online: https://link.springer.com/book/10.1007/978-3-319-64027-3 (accessed on 20 June 2024).
• Morgan, N.A.; Rego, L.L. The value of different customer satisfaction and loyalty metrics in predicting business performance. Mark. Sci. 2006 , 25 , 426–439. [ Google Scholar ] [ CrossRef ]
• Akin, O. Variants in design cognition. In Design Knowing and Learning: Cognition in Design Education ; Eastman, C., Mccracken, M., Newstetter, W., Eds.; Elsevier: Amsterdam, The Netherlands, 2001; pp. 105–124. [ Google Scholar ]
• Brown, G.; Gifford, R. Architects predict lay evaluations of large contemporary buildings: Whose conceptual properties? J. Environ. Psychol. 2001 , 21 , 93–99. [ Google Scholar ] [ CrossRef ]
• Hubbard, P. Conflicting interpretations of architecture: An empirical investigation. J. Environ. Psychol. 1996 , 16 , 75–92. [ Google Scholar ] [ CrossRef ]
• Jeffrey, D.; Reynolds, G. Planners architects the public aesthetics factor analysis of references for infill developments. J. Archit. Plan. Res. 1999 , 16 , 271–288. [ Google Scholar ]
• Gifford, R.; Hine, D.W.; Muller-Clemm, W.; Reynolds, D.A.J., Jr.; Shaw, K.T. Decoding modern architecture a lens model approach for understanding the aesthetic differences of architects and laypersons. Environ. Behav. 2000 , 32 , 163–187. [ Google Scholar ] [ CrossRef ]
• Gifford, R. Environmental Psychology: Principles and Practice ; Optimal Books: Colville, WA, USA, 2002. [ Google Scholar ]
• Gifford, R. The Consequences of Living in High-Rise Buildings. Archit. Sci. Rev. 2011 , 50 , 2–17. [ Google Scholar ] [ CrossRef ]
• Kotler, P.; Amstrong, G. Principles of Marketing , 14th ed.; Pearson Education Limited: Hoboken, NJ, USA, 2011. [ Google Scholar ]
• Nasar, J.L. Environmental Aesthetics: Theory, Research, and Application ; Cambridge University Press: Cambridge, UK, 1992. [ Google Scholar ]
• Ozbay, G.; Sariisik, M.; Ceylan, V.; Çakmak, M. A comparative evaluation between the impact of previous outbreaks and COVID-19 on the tourism industry. Int. Hosp. Rev. 2022 , 36 , 65–82. [ Google Scholar ] [ CrossRef ]
• Park, E.; Kim, W.H.; Kim, S.B. How does COVID-19 differ from previous crises? A comparative study of health-related crisis research in the tourism and hospitality context. Int. J. Hosp. Manag. 2022 , 103 , 103199. [ Google Scholar ] [ CrossRef ]
• Sanabria-Díaz, J.M.; Aguiar-Quintana, T.; Araujo-Cabrera, Y. Public strategies to rescue the hospitality industry following the impact of COVID-19: A case study of the European Union. Int. J. Hosp. Manag. 2021 , 97 , 102988. [ Google Scholar ] [ CrossRef ]
• Danziger, S.; Israeli, A.; Bekerman, M. The relative role of strategic assets in determining customer perceptions of hotel room price. Int. J. Hosp. Manag. 2006 , 25 , 129–145. [ Google Scholar ] [ CrossRef ]
• Wong, A.K.F.; Kim, S.; Liu, Y.Y.; Grace Baah, N. COVID-19 Research in Hospitality and Tourism: Critical Analysis, Reflection, and Lessons Learned. J. Hosp. Tour. Res. 2023 , 10 , 10963480231156079. [ Google Scholar ] [ CrossRef ] [ PubMed Central ]
• Doğan, H.; Barutçu, S.; Nebioğlu, O.; Doğan, İ. Perceptions of Hotel Top Managers for Opportunities and Strategic Collaboration with a Foreign Partner in Tourism Sector: An Applied Research in Alanya Destination. Procedia-Soc. Behav. Sci. 2012 , 58 , 1218–1227. [ Google Scholar ] [ CrossRef ]
• Kim, M.J.; Lee, C.K.; Jung, T. Exploring Consumer Behavior in Virtual Reality Tourism Using an Extended Stimulus-Organism-Response Model. J. Travel Res. 2019 , 58 , 897–912. [ Google Scholar ] [ CrossRef ]
• Anastasiadou, P.; Sarantakou, E.; Maniati, E.; Tsilika, E. Exploring Stakeholders’ Perspectives on Hotel Design. In Transcending Borders in Tourism Through Innovation and Cultural Heritage, Proceedings of the 8th International Conference, IACuDiT, Hydra, Greece, 1–3 September 2021 ; Springer: Cham, Switzerland, 2022. [ Google Scholar ] [ CrossRef ]
• Nasar, J.L. Connotative meanings of house styles. In The Meaning and Use of Housing: Ethnoscapes ; Arias, G., Ed.; Gower: Avebury, UK, 1993; Volume 7, pp. 143–167. [ Google Scholar ]
• Nasar, J.L. Urban Design Aesthetics The Evaluative Qualities of Building Exteriors. Environ. Behav. 1994 , 26 , 377–401. [ Google Scholar ] [ CrossRef ]
• Nasar, J.L. Environmental Psychology Urban Design. In Companion to Urban Design ; Banerjee, T., Loukaitou-Sideris, A., Eds.; Routledge: London, UK, 2011. [ Google Scholar ]
• Ghomeishi, M. An Assessment of Aesthetics in Conceptual Properties and Its Relation to Complexity Among Architects and Non-Architects in Residential Façade Design in Iran. J. Build. Sustain. 2017 , 2 , 1–15. Available online: https://www.academia.edu/92486821/An_assessment_of_Aesthetics_in_Conceptual_Properties_and_its_Relation_to_Complexity_among_Architects_and_Non_Architects_in_Residential_Fa%C3%A7ade_Design_in_Iran (accessed on 20 June 2024).
• Llinares, C.; Montañana, A.; Navarro, E. Differences in Architects and Nonarchitects’ Perception of Urban Design: An Application of Kansei Engineering Techniques. Urban Stud. Res. 2011 , 2011 , 736307. [ Google Scholar ] [ CrossRef ]
• Nasar, J.L. Symbolic meaning of house styles. Environ. Behav. 1989 , 21 , 235–257. [ Google Scholar ] [ CrossRef ]
• Devlin, K.; Nasar, J.L. The beauty and the beast: Some preliminary comparisons of ‘high’ versus ‘popular’ residential architecture and public versus architect judgements of same. J. Environ. Psychol. 1989 , 9 , 333–344. [ Google Scholar ] [ CrossRef ]
• Gibson, C.; Ostrom, E.; Ahn, T.-K. The concept of scale and the human dimensions of global change: A survey. Ecol. Econ. 2000 , 32 , 217–239. [ Google Scholar ] [ CrossRef ]
• Herzog, T.R. A cognitive analysis of preference for urban spaces. J. Environ. Psychol. 1992 , 12 , 237–248. [ Google Scholar ] [ CrossRef ]
• Herzog, T.R.; Kaplan, S.; Kaplan, R. The prediction of preference for unfamiliar urban places. Popul. Environ. Behav. Soc. Issues 1982 , 5 , 43–59. [ Google Scholar ] [ CrossRef ]
• Ghomeshi, M.; Jusan, M.M. Investigating different aesthetic preferences between architects and non-architects in residential fac¸ade designs. Indoor Built Environ. 2013 , 22 , 952–964. [ Google Scholar ] [ CrossRef ]
• Feast, L.; Melles, G. Epistemological positions in design research: A brief review of theliterature. In Proceedings of the 2nd International Conference of Design Education, Sydney, Australia, 28 June–1 July 2010. [ Google Scholar ]
• Alexander, C.; Silverstein, M.; Ishikawa, S. A Pattern Language: Towns, Buildings, Construction ; Oxford University Press: New York, NY, USA, 1977. [ Google Scholar ]
• Colaço, C.A.; Acarturk, C. Visual behaviour during perception of architectural drawings: Differences between architects and non architects. In Design Computing and Cognition’18 ; Springer: Berlin/Heidelberg, Germany, 2018. [ Google Scholar ]
• Cross, N. Expertise in design: An overview. Des. Stud. 2004 , 25 , 427–441. [ Google Scholar ] [ CrossRef ]
• Lawson, B. How Designers Think , 4th ed.; Routledge: New York, NY, USA, 2005. [ Google Scholar ]
• Purcell, A.T.; Nasar, J.L. Environmental and differences in Environmental Experience. J. Environ. Psychol. 1992 , 12 , 199–211. [ Google Scholar ] [ CrossRef ]
• Huang, W.-J.; Chen, C.C.; Lai, Y.M. Five-Star Quality at Three-Star Prices? Opaque Booking and Hotel Service Expectations. J. Hosp. Mark. Manag. 2018 , 27 , 833–854. [ Google Scholar ] [ CrossRef ]
• Gifford, R.; Hine, D.W.; Veitch, J.A. Meta-analysis for environment-behavior research illuminated with a study of lighting level effects on office task performance. In Toward the Integration of Theory, Methods, Research, and Utilization ; Advances in Environment, Behavior, and Design; Moore, G.T., Marans, R.W., Eds.; Springer: New York, NY, USA, 1997; Volume 4, pp. 223–253. [ Google Scholar ]
• Barbey, G. L’appropriation des espaces du logement: Tentative de cadrage théorique. In Actes de la 3ème Conférence Internationale de Psychologie de l’Espace Construit ; Korosec-Serfaty, P., Ed.; Université de Strasbourg Press: Strasbourg, Germany, 1976; pp. 215–218. [ Google Scholar ]
• Kim, J.J.; Han, H.; Ariza-Montes, A. The impact of hotel attributes, well-being perception, and attitudes on brand loyalty: Examining the moderating role of COVID-19 pandemic. J. Retail. Consum. Serv. 2021 , 62 , 102634. Available online: https://ideas.repec.org/a/eee/joreco/v62y2021ics0969698921002009.html (accessed on 20 June 2024).
• Countryman, C.C.; Jang, S. The effects of atmospheric elements on custmer impression: The case of hotel lobbies. Int. J. Contemp. Hosp. Manag. 2006 , 18 , 534–545. [ Google Scholar ] [ CrossRef ]
• Tussyadiah, I.P. The influence of innovativeness on on-site smartphone use among american travelers: Implications for context-based push marketing. J. Travel Tour. Mark. 2016 , 33 , 806–823. [ Google Scholar ] [ CrossRef ]
• Tussyadiah, I.P.; Wang, D.; Jia, C.H. Virtual reality and attitudes toward tourism destinations. In Information and Communication Technologies in Tourism 2017, Proceedings of the International Conference in Rome, Italy, 24–26 January 2017 ; Springer: Cham, Switzerland, 2017; pp. 229–239. [ Google Scholar ]
• Tussyadiah, I.P.; Wang, D.; Jung, T.H.; tom Dieck, M.C. Virtual reality, presence, and attitude change: Empirical evidence from tourism. Tour. Manag. 2018 , 66 , 140–154. [ Google Scholar ] [ CrossRef ]
• Jung, T.; tom Dieck, M.C.; Lee, H.; Chung, N. Effects of virtual reality and augmented reality on visitor experiences in museum. In Information and Communication Technologies in Tourism 2016, Proceedings of the International Conference in Bilbao, Spain, 2–5 February 2016 ; Springer: Cham, Switzerland, 2016; pp. 621–635. [ Google Scholar ]
• Jung, T.; tom Dieck, M.C.; Rauschnabel, P.; Ascenção, M.; Tuominen, P.; Moilanen, T. Functional, hedonic or social? Exploring antecedents and consequences of virtual reality rollercoaster usage. In Augmented Reality and Virtual Reality ; Springer: Cham, Switzerland, 2018; pp. 247–258. [ Google Scholar ]
• Uzzell, D. The psychological significance of architectural design in fostering sustainable behaviours within hotel environments. J. Environ. Psychol. 2009 , 29 , 423–431. [ Google Scholar ]
• Chen, W.; Peng, Y. The influence of hotel design on guests’ perception of safety and comfort: A comparative analysis. J. Hosp. Tour. Res. 2020 , 44 , 345–367. [ Google Scholar ]
• Pizam, A.; Mansfeld, Y. Tourism, Security and Safety: From Theory to Practice ; Elsevier: Amsterdam, The Netherlands, 2006. [ Google Scholar ]
• Kolcaba, K. A theory of holistic comfort for nursing. J. Adv. Nurs. 1994 , 19 , 1178–1184. [ Google Scholar ] [ CrossRef ] [ PubMed ]
• Alrawadieh, Z.; Law, R. Determinants of Hotel Guests’ Satisfaction from the Perspective of Online Hotel Reviewers. Int. J. Cult. Tour. Hosp. Res. 2019 , 13 , 84–97. [ Google Scholar ] [ CrossRef ]
• Altman, I. The Environment and Social Behavior ; Brooks/Cole: Monterey, CA, USA, 1975. [ Google Scholar ]
• Korosec-Serfaty, P. (Ed.) Appropriation of Space, Proceedings of the IAPS-1976, the 3rd International Architectural Psychology Conference ; Louis Pasteur University: Strasbourg, France, 1976. [ Google Scholar ]
• DeFranco, A.; Lee, J.; Cai, Y.M.; Lee, M. Exploring Influential Factors Affecting Guest Satisfaction: Big Data and Business Analytics in Consumer-Generated Reviews. J. Hosp. Tour. Technol. 2020 , 11 , 137–153. [ Google Scholar ] [ CrossRef ]
• Bonfanti, A.; Vigolo, V.; Negri, F. Hotel Responses to Guests’ Online Reviews: An Exploratory Study on Communication Styles ; Information and Communication Technologies in Tourism; Springer: Cham, Switzerland, 2008; Available online: https://www.researchgate.net/publication/312053681_Hotel_Responses_to_Guests'_Online_Reviews_An_Exploratory_Study_on_Communication_Styles (accessed on 20 June 2024).
• Altman, I.; Low, S.M. Place Attachment. Human Behaviour and Environment: Advances in Theory and Research ; Plenum: New York, NY, USA, 1992; Volume 12. [ Google Scholar ]
• Moser, G.; Uzzell, D. Environmental Psychology. In Handbook of Psychology ; Wiley: Hoboken, NJ, USA, 2003. [ Google Scholar ] [ CrossRef ]
• Sundstrom, E. Work environments: Offices factories. In Handbook of Environmental Psychology ; Stokols, D., Altman, I., Eds.; John Wiley: New York, NY, USA, 1987; Volume II, pp. 733–782. [ Google Scholar ]
• Sundstrom, E.; Town, J.P.; Rice, R.W.; Osborn, D.P.; Brill, M. Office noise, satisfaction and performance. Environ. Behav. 1994 , 26 , 195–222. [ Google Scholar ] [ CrossRef ]
• Giglio, S.; Pantano, E.; Bilotta, E.; Melewar, T.C. Branding luxury hotels: Evidence from the analysis of consumers’ “big” visual data on TripAdvisor. J. Bus. Res. 2020 , 119 , 495–501. Available online: https://www.sciencedirect.com/science/article/abs/pii/S0148296319306435?via%3Dihub (accessed on 20 June 2024).
• Kim, J.J.; Han, H. Redefining in-room amenities for hotel staycationers in the new era of tourism: A deep dive into guest well-being and intentions. Int. J. Hosp. Manag. 2022 , 102 , 103168. Available online: https://www.researchgate.net/publication/358148866_Redefining_in-room_amenities_for_hotel_staycationers_in_the_new_era_of_tourism_A_deep_dive_into_guest_well-being_and_intentions (accessed on 20 June 2024).
• Proshansky, H.M.; Fabian, A.K.; Kaminoff, R. Place identity: Physical world socialisation of the self. J. Environ. Psychol. 1983 , 3 , 57–83. [ Google Scholar ] [ CrossRef ]
• Beck, J.; Egger, R. Emotionalise me: Self-reporting and arousal measurements in virtual tourism environments. In Information and Communication Technologies in Tourism 2018, Proceedings of the International Conference in Jönköping, Sweden, 24–26 January 2018 ; Springer: Cham, Switzerland, 2018; pp. 3–15. [ Google Scholar ]
• Ruiz, D.; Castro, B.; Diaz, I. Creating customer value through service experiences: An empirical study in the hotel industry. Tour. Hosp. Manag. 2012 , 18 , 37–53. [ Google Scholar ] [ CrossRef ]
• Ryu, K.; Jang, S. The effect of environmental perceptions on behavioral intentions through emotions: The case of upscale restaurants. J. Hosp. Tour. Res. 2007 , 31 , 56–72. [ Google Scholar ] [ CrossRef ]
• Ryu, K.; Lee, H.; Kim, W. The influence of the quality of the physical environment, food, & service on restaurant image, customer perceived value, customer satisfaction, and behavioral intentions. Int. J. Contemp. Hosp. Manag. 2012 , 24 , 200–223. [ Google Scholar ] [ CrossRef ]
• Zeithaml, V. Consumer perceptions of price, quality and value: A means-end model and synthesis of evidence. J. Mark. 1988 , 52 , 2–22. [ Google Scholar ] [ CrossRef ]
• Aaker, D.A. Managing Brand Equity: Capitalizing on the Value of a Brand Name ; The Free Press: New York, NY, USA, 1991. [ Google Scholar ]
• Keller, K.L. Conceptualizing, Measuring, Managing Customer-Based Brand Equity. J. Mark. 1993 , 57 , 1–22. [ Google Scholar ] [ CrossRef ]
• Kotler, P. Marketing Management: Analysis, Planning and Control ; Prentice-Hall: Englewood Cliffs, NY, USA, 1988. [ Google Scholar ]
• Erickson, G.M.; Johansson, J.K. The Role of Price in Multi-Attribute Product Evaluations. J. Consum. Res. 1985 , 12 , 195–199. [ Google Scholar ] [ CrossRef ]
• Wu, H.-C.; Ai, C.-H.; Cheng, C.-C. The influence of physical environment on customer emotions, satisfaction and loyalty: A case study of restaurants. J. Foodserv. Bus. Res. 2010 , 13 , 279–299. [ Google Scholar ] [ CrossRef ]
• Kim, W.G.; Moon, Y.J. Customers’ cognitive, emotional, and actionable response to the servicescape: A test of the moderating effect of the restaurant type. Int. J. Hosp. Manag. 2009 , 28 , 144–156. [ Google Scholar ] [ CrossRef ]
• Lee, H.; Overby, J.W. Creating value for online shoppers: Implications for satisfaction and loyalty. J. Consum. Satisf. Dissatisf. Complain. Behav. 2004 , 17 , 54–67. [ Google Scholar ]
• Creswell, J.W.; Plano Clark, V.L. Designing and Conducting Mixed Methods Research , 3rd ed.; Sage Publications: Thousand Oaks, CA, USA, 2017. [ Google Scholar ]
• Tashakkori, A.; Teddlie, C. SAGE Handbook of Mixed Methods in Social & Behavioral Research , 2nd ed.; Sage Publications: Thousand Oaks, CA, USA, 2010. [ Google Scholar ]
• Kvale, S.; Brinkmann, S. InterViews: Learning the Craft of Qualitative Research Interviewing , 2nd ed.; Sage Publications: Thousand Oaks, CA, USA, 2009. [ Google Scholar ]
• Barber, N.; Scarcelli, J.M. Enhancing the assessment of tangible service quality through the creation of a cleanliness measurement scale. Manag. Serv. Qual. Int. J. 2010 , 20 , 70–88. [ Google Scholar ] [ CrossRef ]
• Bryman, A. Social Research Methods , 5th ed.; Oxford University Press: Oxford, UK, 2016. [ Google Scholar ]
• Guba, E.G.; Lincoln, Y.S. Fourth Generation Evaluation ; Sage Publications: Thousand Oaks, CA, USA, 1989. [ Google Scholar ]
• Dillman, D.A.; Smyth, J.D.; Christian, L.M. Internet, Phone, Mail, and Mixed-Mode Surveys: The Tailored Design Method , 4th ed.; Wiley: Hoboken, NJ, USA, 2014. [ Google Scholar ]
• Venkatesh, V.; Brown, S.A.; Bala, H. Bridging the qualitative-quantitative divide: Guidelines for conducting mixed methods research in information systems. MIS Q. 2013 , 37 , 21–54. [ Google Scholar ] [ CrossRef ]
• Johnston, L.G.; Sabin, K. Sampling hard-to-reach populations with respondent driven sampling. Methodol. Innov. 2019 , 12 , 2059799119829906. [ Google Scholar ] [ CrossRef ]
• Barnett-Page, E.; Thomas, J. Methods for the synthesis of qualitative research: A critical review. BMC Med. Res. Methodol. 2009 , 9 , 59. [ Google Scholar ] [ CrossRef ] [ PubMed ]
• Braun, V.; Clarke, V. Using thematic analysis in psychology. Qual. Res. Psychol. 2006 , 3 , 77–101. [ Google Scholar ] [ CrossRef ]
• Hair, J.F.; Black, W.C.; Babin, B.J.; Anderson, R.E. Multivariate Data Analysis , 8th ed.; Cengage Learning: Boston, MA, USA, 2019. [ Google Scholar ]
• Eze, S.C.; Chinedu-Eze, V.C.; Bello, A.O. The utilization of e-learning facilities in the educational delivery system of Nigeria: A study of M-University. Int. J. Inf. Learn. Technol. 2020 , 37 , 85–108. [ Google Scholar ]
• Zhang, X.; Zhao, K.; Xu, X. The interplay of architecture and marketing in the hospitality industry. Tour. Manag. Perspect. 2021 , 35 , 100692. [ Google Scholar ]
• Jiang, Y.; Kim, Y. Developing multi-dimensional green value: Extending social exchange theory to explore customers’ purchase intention in green hotels—Evidence from Korea. Sustainability 2020 , 12 , 1911. [ Google Scholar ] [ CrossRef ]
• Zhang, H.; Leung, X.Y. A systematic review of big data analytics in hospitality and tourism. J. Hosp. Tour. Technol. 2019 , 10 , 539–570. [ Google Scholar ]
• Wu, Y.; Yang, Y. Exploring the impact of service quality on customer satisfaction in the hospitality industry. J. Hosp. Tour. Manag. 2021 , 47 , 170–179. [ Google Scholar ]
• Lee, J.; Kim, H. The role of experiential value in the hotel industry: The mediating effect of customer satisfaction and the moderating effect of hotel type. J. Hosp. Tour. Manag. 2020 , 43 , 94–104. [ Google Scholar ]
• Shin, D.; Park, J. Customer engagement in the hospitality industry: The role of emotional labor and job satisfaction. Int. J. Contemp. Hosp. Manag. 2022 , 34 , 502–520. [ Google Scholar ]
• Wang, Y.; Liu, H.; Wu, J. The role of design and architecture in enhancing hotel brand equity. J. Bus. Res. 2019 , 101 , 560–569. [ Google Scholar ]
• Wen, H.; Huang, S. Consumer Perception of Hotel Competitive Sets. Cornell Hosp. Q. 2018 . Available online: https://ecommons.cornell.edu/handle/1813/41223 (accessed on 20 June 2024).
• Kim, J.; Lee, C.; Bonn, M. The impact of hotel design on well-being and guest satisfaction. J. Hosp. Tour. Res. 2020 , 44 , 1017–1040. [ Google Scholar ]
• Lee, S.; Jeong, M. Effects of experiential design on guest loyalty in luxury hotels. J. Travel Tour. Mark. 2019 , 36 , 995–1008. [ Google Scholar ]

Share and Cite

Sirirat, S.; Thampanichwat, C.; Pongsermpol, C.; Moorapun, C. The Hotel Architectural Design Factors Influencing Consumer Destinations: A Case Study of Three-Star Hotels in Hua Hin, Thailand. Buildings 2024 , 14 , 2428. https://doi.org/10.3390/buildings14082428

Sirirat S, Thampanichwat C, Pongsermpol C, Moorapun C. The Hotel Architectural Design Factors Influencing Consumer Destinations: A Case Study of Three-Star Hotels in Hua Hin, Thailand. Buildings . 2024; 14(8):2428. https://doi.org/10.3390/buildings14082428

Sirirat, Sanawete, Chaniporn Thampanichwat, Chotewit Pongsermpol, and Chumporn Moorapun. 2024. "The Hotel Architectural Design Factors Influencing Consumer Destinations: A Case Study of Three-Star Hotels in Hua Hin, Thailand" Buildings 14, no. 8: 2428. https://doi.org/10.3390/buildings14082428

Search Hotels

Maximum period that can be booked is 30 days. Please enter alternative dates.

3 star hotels in Moscow

Filter results, hotels by class.

• Unrated (3324)

Price per night

• RUB 0 - RUB 4200 (309)
• RUB 4200 - RUB 8400 (231)
• RUB 8400 - RUB 12700 (26)
• RUB 12700 - RUB 16900 (6)
• RUB 16900+ (2)

Accommodation type

• Hotels (464)
• Aparthotels (18)
• Hostels (15)
• Guest houses (9)
• Resorts (3)
• Love hotels (2)
• Bed & Breakfast (1)
• Capsule hotel (1)
• Holiday park (1)
• Tverskoy (52)
• Basmanny (48)
• Third Transport Ring (33)
• Presnensky (30)
• Zamoskvorechye (29)
• Tagansky (22)
• Krasnoselsky (16)
• Meshchansky (15)
• Khamovniki (11)
• Alexeevsky (10)
• Izmailovo (8)
• Horoshovsky (7)
• Yakimanka (6)
• Vykhino-Zhulebino (5)
• Gagarinsky (5)
• Otradnoye (5)
• Ramenki (5)
• Marfino (5)
• Ostankinsky (5)
• Ryazansky (4)
• Donskoy (4)
• Lefortovo (4)
• Yuzhnoye Butovo (4)
• Akademicheskiy (4)
• Sokolniki (4)
• Schukino (3)
• Tushino Uzhnoe (3)
• Butyrsky (3)
• Aeroport (3)
• Filevsky Park (3)
• Horoshovo-Mnevniki (3)
• Voykovsky (2)
• Nekrasovka (2)
• Kuntsevo (2)
• Molzhaninovsky (2)
• Timiryazevskiy (2)
• Pokrovskoe-Streshnevo (2)
• Izmailovo Vostochnoe (2)
• Tushino Sevrnoe (2)
• Strogino (2)
• Begovoy (1)
• Maryina Roshcha (1)
• Kremlin - Kitay-gorod (1)
• Dorogomilovo (1)
• Izmailovo Severnoe (1)
• Tsaritsyno (1)
• Danilovsky (1)

Attractions

• City Centre (71)
• Chistye Prudy (76)
• Sovremennik Theatre (74)
• State Public Historical Library (72)
• Okhotny Ryad Shopping Centre (72)
• Red Square (72)
• Gostiny Dvor Arcade (72)
• Church of Archangel Gabriel (72)
• State Historical Museum (71)
• Voskresenskiye Vorota (71)
• Gostiny Dvor (71)
• Kazan Cathedral (71)
• Maly Theatre (71)
• GUM Department Store (71)
• Central Children's Store (71)
• Moskauer Kreml (71)
• Lenin's Mausoleum (71)
• Bolshoi Theatre (70)
• Saint Basil's Cathedral (69)
• The Kremlin (69)
• Luzhniki Stadium (9)
• Sheremetyevo International (6)
• Vnukovo International (2)

Thematic hotels

• Luxury accommodations (443)
• Cheap and budget hotels (361)
• Central hotels (102)
• Historical hotels (101)
• Exceptional Design hotels (97)
• Pet-friendly hotels (31)
• Boutique hotels (30)
• Resorts (27)
• Beach hotels (18)
• Business hotels (15)
• Golf hotels (12)
• Romantic hotels (10)
• Family Friendly hotels (9)
• Small Luxury Hotels (7)
• Jacuzzi (5)
• Spa hotels (4)
• Self Catering (3)
• Airport hotels (2)
• Hotels with indoor pool (1)

Review rating

• Excellent 4.5+ (10)
• Very Good 4+ (299)
• Good 3.5+ (154)
• Average 3+ (13)

Hotel facilities

• Wi-Fi (424)
• 24-hour reception (31)
• Pets allowed (26)
• Rooms/ Facilities for disabled (22)
• Airport shuttle (12)
• Express check-in/ -out (9)
• Fitness centre (4)
• Indoor swimming pool (1)

Room facilities

• Free Wi-Fi in rooms (99)
• Soundproofed rooms (4)
• Mini-fridge (2)
• Private bathroom (1)

574 properties found

• Popularity: high to low
• Rating: high to low
• Price: low to high

Cosmos Hotel

150 Mira Prospect, Moscow, Ru, Moscow, Russia ( Show map )

Featuring car rentals, as well as Wi-Fi in public areas, Cosmos Hotel Moscow is nearly a 5-minute drive from Fountain Druzhba Narodov. Situated within walking distance of Museum of Cosmonautics in…

Kaufman Hotel

Poslannikov Per., 9, Building 5, Moscow, Russia ( Show map )

Kaufman Hotel Moscow features 20 rooms and lies nearly a 25-minute walk from Sovremennik Theatre. Guests who stay at the hotel can park their car on site.

Mini-Hotel Old Moscow

Maroseyka Str., 13, Bldg. 2, Moscow, Russia ( Show map )

Mini-Hotel Old Moscow offers 13 rooms, situated a mere 6 minutes' walk from Clean Ponds. A private parking garage is available for RUB 500 per day on site.

Hotel Starosadskiy

Starosadskiy Pereulok 8/3, Moscow, Russia ( Show map )

Within 10 minutes' drive of Saint Basil's Cathedral, the 3-star Hotel Starosadskiy Moscow includes 40 rooms. A car park is available on site.

Hampton By Hilton Moscow Strogino

Kulakova St., 20/1, Moscow, Russia ( Show map )

Situated within 25 minutes' walk of Stroginsky park, the 3-star Hampton By Hilton Moscow Strogino Hotel features Wi-Fi throughout the property, and private parking on site. This Moscow hotel is in…

Gorodotel On Paveletskiy

Paveletskaya Square 1A, Moscow, Russia ( Show map )

Located 2.7 km from Grand Kremlin Palace, the 3-star Gorodotel On Paveletskiy Moscow hotel is 5 minutes on foot from Moscow Railroad Museum. The hotel also entices guests with airport transfer…

Aroma-Hotel On Kozhukhovskaya

7 Petra Romanova Bld 2, Moscow, Russia ( Show map )

The 3-star Aroma-Hotel On Kozhukhovskaya Moscow has 28 rooms and is located within a 10-minute drive of Krutitsy Metochion. This Moscow hotel provides Wi-Fi in public areas.

Elokhovsky Hotel

Spartakovskaya Ulitsa, 24, Moscow, Ru, Moscow, Russia ( Show map )

Elokhovsky Hotel Moscow is a great place to stay in Basmanny, which is a great choice for travellers interested in walking, city walks and architecture, approximately a 10-minute ride from The State…

Mosuz Centre Hotel

Zelenodolskaya St., 3/2, Moscow, Russia ( Show map )

Nestled in the Ryazansky district of Moscow, the 3-star Mosuz Centre Hotel is around 25 minutes' walk from the grand Kuskovo Estate. Guests who stay at the hotel can park their car on site.

Pokrovka 6 Hotel

Pokrovka, 6, Moscow, Ru, Moscow, Russia ( Show map )

Featuring Wi-Fi throughout the property, the 3-star Pokrovka 6 Hotel Moscow is within a 4-km distance of Moscow Zoo.

Ulitsa Dokukina 6, Moscow, Ru, Moscow, Russia ( Show map )

Rus Hotel Moscow features 42 rooms and lies around a 25-minute walk from Museum of Cosmonautics. Guests who stay at this 3-star hotel can park their car on site.

Hotel Circus

Tsvetnoy Bulvar 24/1 ,Moscow 127051, Moscow, Russia ( Show map )

Located 3.1 km from Saint Basil's Cathedral, Circus Hotel Moscow is a 5-minute walk from Nativity Convent Nunnery.

Medea Hotel

4 Pyatnitsky Side Street, Moscow, Ru, Moscow, Russia ( Show map )

Located at a distance of 2.2 km from The Pushkin State Museum of Fine Arts, the 3-star Medea Hotel Moscow features Wi-Fi throughout the property and a car park on site. This Moscow hotel is in…

Hotel Tverskaya 5

Tverskaya St., 5/6, Moscow, Russia ( Show map )

Offering location at a 500-metre distance from Aleksandrovskiy Sad, Hotel Tverskaya 5 Moscow offers 27 rooms. Public parking is available nearby as well.

Troyka Hotel Moscow

Sadovnicheskaya Ulitsa 5, Moscow, Ru, Moscow, Russia ( Show map )

The 3-star Troyka Hotel Moscow has 37 rooms and is located 16 minutes' walk from the art museum "State Tretyakov Gallery". The hotel also provides guests with Wi-Fi, available throughout the property.

Suvorovskaya Sq., 2/3, Moscow, Russia ( Show map )

Located 10 minutes on foot from Dom-Muzey V.m. Vasnetsova Art Museum, the 3-star Slavyanka Hotel Moscow is 450 metres from Central Academic Theatre of the Russian Army. The hotel provides a safe…

Izmailovo Gamma Hotel

71, 4 G-D, Izmailovskoe Shosse, Moscow, Russia ( Show map )

Featuring Wi-Fi throughout the property, Izmailovo Gamma Hotel Moscow sits a 5-minute walk from Vernissage Market. Guests travelling by car can also use private parking on site.

Hotel Spektr Khamovniki

Ulitsa Usacheva 35 Bldg 1, Moscow, Ru, Moscow, Russia ( Show map )

Offering location a mere 5 minutes' walk from Irina Viner-Usmanova's Gymnastics Palace, Hotel Spektr Khamovniki Moscow offers 36 rooms. This hotel also includes a car park.

results so far

Hotels in Moscow

2024 © hotels-inmoscow.com. All rights reserved

• Privacy statement

• Car Rentals
• Airport Transfers
• Attractions & Tours
• Flight + Hotel
• Destinations
• Trip.com Rewards

Best Three Star Hotels in Moscow

Select your dates to find the best hotel deals in Moscow

• Search Hotels

Popular 3-Star Hotels in Moscow

• Price (High to Low)
• Price (Low to High)
• Star Rating (High to Low)
• Star Rating (Low to High)

Sunflower Avenue Hotel Moscow

MonArch Moscow Hotel (ex. Renaissance Monarch)

Ibis Moskva Kievskaya Hotel

154 Reviews

Maxima Irbis Hotel

120 Reviews

Ahouse-Hotel Na Nahimovskom Prospekte Hotel

Akademicheskaya Hotel

Stoleshnikov Boutique Hotel

Izmailovo Beta Hotel

202 Reviews

Markell Hotel

Key Element Hotel

Find more similar properties, explore guest reviews of hotels in moscow.

Alekseevskiy Business-Hotel

5 / 5 Perfect

Metallurg Hotel

Apart Hotel Volga

Wellion Paveletskaya

Hotel Izmailovo Gamma

4.7 / 5 Outstanding

Imperiya Hotel

Frequently asked questions, how do i book a hotel on trip.com.

To book a hotel on Trip.com, simply enter your destination, travel dates, and the number of guests on the page. Then, browse through the available hotels and select the one you want to book. Follow the prompts to enter your payment information and complete the booking.

How to get cheap hotels on Trip.com?

There are several ways to discover affordable hotels on Trip.com. You can narrow down your search results by filtering hotels according to your preferred price range, or you can sort the results by price to view the least expensive options first.

Where can I find hotel deals on Trip.com?

Trip.com offers a diverse selection of hotel deals and promotions that are available throughout the year. You can easily find these special offers on our deals page . Moreover, if you are a member of our loyalty program, you can log in to your account and discover exclusive discounted rates at hotel list pages.

What is the way to get lower prices at hotels?

Sometimes booking hotels in midweek is cheaper, but it also depends on the season.

How many hotels are listed in Trip.com?

There are over 5,000,000 hotels in more than 230 countries or regions on Trip.com. Don't know which hotel to book? Browse the site to get ideas!

Can I cancel or change my hotel reservation on Trip.com?

It depends on the hotel policy and cancellation date. Kindly check the policy section of related hotel pages. To cancel or change your reservation, log in to your trip.com account, go to "My Bookings," and follow the instructions.

How do I contact trip.com customer service?

You can contact trip.com 24/7 customer service by visiting the trip.com help center and submitting a support request. You can also contact them by phone or chat, depending on your location.

Local Travel Info

Recommendations

Recommended star-rated hotels, hotels in districts, popular hotels, flights for popular destinations, recommended for you.

• Customer Support
• Service Guarantee
• More Service Info

• About Trip.com
• Terms & Conditions
• Privacy Statement
• About Trip.com Group

Other Services

• Investor Relations
• Affiliate Program
• List Your Property
• Become a Supplier