tpg nbn business plans

Business NBN plans

Whether you’re a sole trader or a small business, we’ve compared business nbn plans from 17 providers in australia to get you sorted..

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In this guide

How do I compare NBN business plans?

What are the main features of a business internet plan, what is the best nbn speed for your business, nbn 50 - best for sole traders, nbn 100 - best for small business, nbn 250 - best for small businesses with heavy usage, nbn 1000 - best for large teams, business mobile broadband plans, who are the business nbn providers in australia, frequently asked questions.

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There are 2 main things to consider when comparing NBN business plans:

• Good to know: To sign up for a business NBN plan, you'll just need a valid Australian Business Number (ABN).

Business internet plan features vary by provider, but in general, you can find the following features:

Normally, you get a new IP address every time you connect to the network, but a static IP stays the same. Most providers include it for free on business internet plans.

• Why this matters: Static IPs are vital for hosting a website internally or if you have workers accessing your network remotely (via VPN and so on).

Extra support and priority

Business plans usually include extra support in the form of a 24/7 call line or dedicated account manager.

• Why this matters: Support for residential plans can leave you in a call queue for ages. Priority support means your problem can be solved faster so you can get back online and back to business quicker.

Enhanced Service Level Agreement (eSLA)

Providers with eSLAs purchase extra support from NBN Co itself and pass that extra service on to you.

eSLAs specify a time frame and method for problems to be resolved as well as what happens if your service falls short. Residential plans don't have these.

• Why this matters: eSLAs help ensure your business will be back up and running quickly after a problem.

You'll have different speed requirements depending on the size of your company and how much you'll be using the internet.

Where a regular Australian can get away with using NBN 50 for personal use, small businesses may prefer to use NBN 100 to ensure they're getting fast enough speeds.

• Maximum download speeds : 50Mbps
• Maximum upload speeds : 20Mbps
• Team size : 1 person

According to the ACCC, the NBN 50 speed tier is the most popular in Australia for personal use. Its download speeds are fast enough to handle video conferencing and with enough upload speed to use cloud storage like Google Drive or Dropbox without too much hassle.

• Maximum download speeds : 100Mbps
• Maximum upload speeds : 40Mbps
• Team size : 3–5 people

The NBN 100 speed tier is typically a great fit for families of 4+ people and that extends to small business users.

However, if your business requires regular video conferencing or uploads a lot of data, pay attention to upload speeds when comparing plans. NBN 100 plans can come with either 20Mbps or 40Mbps upload speeds.

A NBN 100/40 plan may cost you a bit more, but can come in very handy if multiple people are in Zoom meetings at the same time.

• Maximum download speeds : 250Mbps
• Maximum upload speeds : 25Mbps
• Team size : 5–7 people

More people means less bandwidth to share. On a 250Mbps plan, you should be able to download large files simultaneously and have no issues with video conferencing.

The only limiting factor is your connection type. Your business will need to be connected to the NBN via FTTP or HFC , which is not the case in all parts of Australia.

• Maximum download speeds : 1000Mbps
• Maximum upload speeds : 50Mbps
• Team size : 25–30

NBN 1000 is the fastest NBN speed you can get in Australia, but it is also limited to businesses with either an FTTP or some HFC connections.

On an NBN 1000 plan, large teams of up to 30 people should be able to collaborate, download and upload files without any problems.

Keep in mind:

• Some providers like Aussie Broadband offer plans with customised speeds that sit outside of the regular speed tiers. For example, Aussie's Pro NBN plan has maximum download speeds of 500Mbps and maximum upload speeds of 200Mbps.
• If your company has more than 30 employees, it may be best to contact your provider about an NBN enterprise plan.

A business mobile broadband plan could be the right fit for sole traders, remote workers or anyone who needs to be able to access the internet on the go in different settings.

The following are some of the benefits of a business mobile broadband plan compared to an NBN plan:

• 5G access. 5G may be able to provide speeds faster than what you can get via NBN.
• Portability. Because it's not a fixed connection, you could run your business from the beach, cafe or remote site. Plus a variety of modems will fit in your pocket or work bag.
• Data sharing. Compared to a residential mobile broadband plan, some providers offer data sharing for businesses. This means you can share your data with other members of the team.

But there are also a few cons:

• Limited 5G network. 5G is still being rolled out and isn't as widely available as 4G. It works best in major cities.
• Less data. Some mobile broadband plans come with less data than an NBN plan and for a higher price.
• Device repayments. While not overly expensive month-to-month, the device repayment for a mobile broadband modem can be an additional cost to pay over a 12-, 24- or 36-month repayment period.

View business mobile broadband plans

• Compare Clear

We compare business internet plans from 17 providers. Here are some examples of what some of the most popular providers have to offer.

Telstra business NBN plans

Like its residential plans, Telstra's business NBN plans come at a premium. It offers NBN 50 and NBN 100 plans. You get the following:

• 4G mobile broadband backup. If the NBN goes down, your Telstra Smart Modem will automatically switch over to the Telstra 4G network to keep you connected. Unlike a regular Telstra home internet plan , you'll get full 4G speeds instead of being capped at 25/5Mbps.
• Dedicated NBN connection manager. When you sign up with Telstra, you'll have a connection manager to work with for a pre-connection assessment, updates on your order and a post-connection check-in.
• Included calls. You get unlimited calls to standard landlines and mobiles in Australia.
• 24/7 NBN Business tech support. It's what it says on the tin - Telstra has tech support available at all hours of the day for its business plans, as well as assistance in the My Telstra app.

Without any promotional discounts, Telstra business NBN plans come out to be about $25-$30 more expensive than the average business plan on Finder.

View Telstra business NBN plans

TPG NBN business plans

TPG sells business NBN bundles to small companies. It offers speeds of NBN 12, 50 and 100Mbps, all of which come with a static IP. You also get the following:

• Choice of 500GB or unlimited data plan. If you don't need unlimited data, you can save $10 a month by opting for the 500GB option on the NBN 50 or NBN 100 plans.
• Phone line with unlimited standard national calls. Available on NBN 50 and 100 speed tiers. You can pay $10 more on the unlimited data plan for unlimited national calls to mobiles.
• Choice of contract term. If you choose to sign on for an 18-month contract, you won't need to pay the $99.95 set-up fee. Otherwise, pay the fee and you'll be on a no-lock-in contract.
• Dedicated business support. TPG has a dedicated support team for small office and business customers to better support you with your business-related enquiries.

In terms of price, TPG's unlimited data business NBN plans are slightly above the average, being around $3-$5 a month more expensive. If you opt for limited data, those plans come in $5 - $8 cheaper than the average business plan in our database.

View TPG NBN business plans

Optus NBN business plans

Optus NBN plans for business are in line with the average cost of business NBN plans on Finder.

You won't get a static IP by default, but you may be able to add one for $10 a month. Static IPs are not available to customers who use the Optus Cable Broadband network.

Its other business-focused features include the following:

• Ultra Wi-Fi modem. Free when you stay connected for 36 months.
• 24/7 online support. As an Optus customer, you can get support 24/7 using the online chat feature with business customers getting priority.

View Optus NBN plans for business

iiNet NBN business plans

iiNet has 2 options for business internet plans: NBN 50 and NBN 100. Depending on whether you want unlimited data or not, its plans could be considered affordable. Its NBN 50 unlimited data plan is around $6 cheaper than the average business plan on Finder, while the NBN 100 plan is in line with the average.

• Priority support. Business plans come with a priority support number that they can call at any time to get help with their issues and concerns.
• Call inclusions. You get a phone line with pay-as-you-go calls by default, unlimited calls to Australian numbers for $10 extra monthly or unlimited calls to landlines in 20 countries for a further $10 a month.

View iiNet NBN business plans

Aussie Broadband business internet plans

Aussie Broadband's award-winning customer support team could be just who you want to manage your business's internet affairs.

• Higher speed options. Business customers can access Aussie Broadband's special NBN 500 plans or even NBN 1000.
• Priority service. Support tickets get priority handling by Aussie Broadband's business support team.
• Bronze. Best effort uptime, 12-hour response time eSLA and 24/7 Australian support.
• Silver. 99% uptime guarantee, 8-hour response time eSLA and 24/7 Australian support.
• Gold. 99.95% uptime guarantee, 4-hour response time eSLA and 24/7 Australian support.

In terms of the base plan prices, its NBN 25 and 50 plans are cheaper than the average on Finder, while its NBN 100 plan is in line with the average. Its NBN 250 plan is $50 more expensive than the average business plan on Finder, but you do get a higher upload speed than most NBN 250 plans. It is one of only 2 providers to offer a 500Mbps typical business hours speed, which might help if you require more speed than NBN 250, but don't need NBN 1000, especially as that latter plan is just over $200 a month more expensive than the average. Keep in mind though Aussie Broadband's NBN 1000 business plan offers the highest average upload speed of all providers (around 8 times faster), so this is something to consider if very fast upload speeds are required for your business.

View Aussie Broadband business plans

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How much does business nbn cost.

Business NBN plans on Finder start from $59 per month but can go all the way up to over $400 per month, depending on what speed you're after.

Business NBN plans tend to be more expensive than residential plans. The difference is less notable on the lower speed tiers from NBN 12 to 100, with the average business plans being $6–$13 more expensive. On an NBN 250 or 1000 plan, the difference is much greater being between about $35–$70 more expensive on average.

Note: Differences are based on the average cost of residential and business plans we compare on Finder.

Can I get a business internet plan for my home?

Yes, if you have your own business and you work from home, you can sign up for a business NBN plan. You'll just need to provide your ABN.

Are NBN business plans faster than residential plans?

Technically, no. NBN business plans offer the same speed and performance as residential NBN plans. On a network level, everything is the same – NBN Co doesn't distinguish between the two.

However, typical download speeds could be faster on business internet plans than on residential plans but this varies by provider.

The main difference is that retailers offer business NBN customers extra features like a static IP and priority service and service guarantees they don't offer to residential customers.

What is the difference between a business NBN plan and a business NBN enterprise Ethernet plan?

An NBN enterprise Ethernet plan is designed for larger businesses or those that require up to 1000Mbps upload and download speeds. A business NBN plan, on the other hand, is much more like a residential NBN plan in terms of speed tiers and performance, but with extra features and support.

How fast is business NBN fibre?

It depends on what speed business NBN plan you choose as to how fast it is, but you can achieve up to 1000Mbps download speeds.

Latest broadband news

Telstra’s changing NBN prices again from 1 July, says it’s complicated

Because life isn't expensive enough.

Mark Neilsen

Mark Neilsen is a writer at Finder, specialising in streaming, broadband and mobile. He looks for deals on all those services and keeps you abreast of any changes to see what's worth it for you. He has over 20 years' experience in print and digital media and while at Finder, Mark’s expertise has been featured in Yahoo Finance, The New Daily, Ad News, Tech Guide and news.com.au. In his time at Finder he has done over 300 articles on streaming, mobile and broadband. In his time away from Finder he is trying to get through the watchlists of the 11 streaming services he is currently subscribed to. See full profile

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2 Responses

we run a small business from home, we already have the NBN box & everything but I want to know who is the best for Value & we want to keep our home number & fax number (for the business) but we also want our mobiles & Ipad & my kids phones (limited for the kids) all on the same plan. does anyone do that?

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TPG HOME INTERNET PLANS

Looking for great-value home internet? From high-speed nbn ® plans to 5G wireless broadband plans, TPG offers an amazing range of options to suit any home and any budget. 

Unlimited Data

Min charge $69.99

For first 6 months, then $59.99/mth

Min charge $59.99

For first 6 months, then $54.99/mth

Min charge $54.99

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The address you have entered is incomplete or invalid. please try again or leave your details and we will contact you to verify your address, high speed nbn is available at your address, high-speed nbn is unavailable at your address, however, you can still get a great-value tpg nbn plan., congratulations, {* productinfo.nbn.name *} fixed wireless pre-order is available at your address, tpg services are not yet available in your area, 0"> alternatively {* productinfo[alttech].name *} key && key == alttechs.length - 2">, and available in your area.

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HIGH-SPEED NBN IS AVAILABLE AT YOUR ADDRESS

You can get TPG NBN Home Superfast or Ultrafast at your address

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WHY SWITCH TO TPG?

TPG's dedicated support team are available to assist 7 days a week. Our team have the experience to resolve any issues as fast as possible.

Not every home is the same. That's why TPG offer an excellent range of speeds to suit any home.

Whether you're a renter or homeowner, our flexible internet plans are designed to make connecting to the internet simple.

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TPG NBN review

We lay out the pros and cons of tpg’s nbn plans.

TechRadar Verdict

TPG delivers solid, reliable speeds, and its affordable pricing makes its NBN 50 plans particularly good value. That value for money is lost among its fastest plans though, as its slower real-world speeds can’t quite match the competition.

Consistently reliable speeds

Good value NBN 50 and NBN 25 plans

Multiple customer support channels

Faster plans are too expensive for what you’re getting

• No entertainment extras

Why you can trust TechRadar We spend hours testing every product or service we review, so you can be sure you’re buying the best. Find out more about how we test.

TPG has long been a favourite for delivering well-performing, reliable speeds to its customers, and it typically beats out many well-known internet providers to rank towards the top of the Australian Competition and Consumer Commission’s (ACCC) broadband reporting .

Its NBN plans are affordable, though they’re not quite as competitively priced as providers such as Spintel and Tangerine. We also feel TPG is let down a little by its fastest NBN plans , which sit in about the mid-range of what’s available in terms of speed and don’t offer quite the same value as the competition as a result.

When TPG merged with Vodafone Australia in July 2020, it became Australia’s third-largest telco, behind only Telstra and Optus. The merger was a way of bringing together TPG’s NBN network with Vodafone’s mobile network, and take on the dominance of Telstra and Optus in both spaces.

We’re going to take a look at overall performance, customer reviews and available plans to help you decide whether you should sign-up to TPG as your NBN provider.

Noteworthy TPG NBN deals

• NBN 100: save AU$10p/m for 6 months (from AU$79.99p/m)
• NBN 250: save AU$30p/m for 6 months (from AU$94.99p/m)
• NBN 1000: save AU$30p/m for 6 months (from AU$114.99p/m)

TPG NBN pricing: is TPG good value?

• NBN 12: AU$59.99p/m (average NBN 12 cost is AU$57.78)*
• NBN 25: AU$64.99p/m (average NBN 25 cost is AU$66.32)
• NBN 50: AU$69.99p/m (average NBN 50 cost is AU$74.97)
• NBN 100: AU$89.99p/m (average NBN 100 cost is AU$92.27)
• NBN 250: AU$124.99p/m (average NBN 250 cost is AU$121.18)
• NBN 1000: AU$144.99p/m (average NBN 1000 cost is AU$145.77)

*Average cost of NBN 12 with unlimited data

As we’ve mentioned, TPG has historically performed well in the ACCC’s broadband reporting, recently beating out big names such as Aussie Broadband and Superloop in a measurement of average download speed.

Its NBN 12 , NBN 25 and NBN 50 plans quote maxed-out evening speeds – as many other providers now do – and their cost is reasonable, with the NBN 50 plan in particular offering the best value for most people.

Like many other NBN providers, TPG’s pricing does benefit those who bring their own modem along to the plan. If you do need a modem from TPG, you’ll need to pay an additional AU$99.95 setup fee, plus a AU$10 delivery fee when you first sign up.

As you’ll find in our noteworthy TPG NBN deals section, the provider does currently offer a six-month discount on its fastest NBN plans. You’ll be able to save AU$10 a month for six months on its NBN 100 plan , while you’ll get a discount of AU$30 a month for six months by signing up to its NBN 250 or NBN 1000 plans .

While the reduced cost of TPG’s NBN 250 and NBN 1000 plans are competitively priced, they’ll cost you slightly above average once the initial discount ends. If you’re looking for a better deal, we’d recommend checking out MyRepublic’s fast plans .

All TPG NBN plans compared

Performance and typical evening speeds.

• Maxed-out typical evening speeds on NBN 25 and NBN 50 plans
• Lower typical evening speeds on its fastest plans aren’t as good value
• ACCC reporting shows majority of outages are quickly resolved

Keeping pace with most other ISPs, TPG offers a maximum typical evening speed of 25Mbps on its NBN 25 plan, and 50Mbps on its NBN 50 plan. Its NBN 100 plan currently reports a typical evening speed of 90Mbps, which lags behind Telstra, Optus and some other cheaper competitors such as Spintel.

Moving up to its fastest plans, TPG quotes a typical evening speed of 200Mbps on its NBN 250 plan, and 250Mbps on its NBN 1000 option. These plans sit just below the average of the typical evening speed available in their respective tiers, and given their costs, we’d argue their value isn’t as good as seen in TPG’s cheaper plans.

With that said, TPG does make up for these shortcomings by consistently delivering reliable speeds. In the ACCC’s most recent broadband report , which was released in March 2022, TPG beat out Aussie Broadband, Superloop and Vodafone in average download speed, during all hours and the peak period.

The ACCC’s quarterly report also monitors its pool of volunteers for outages lasting over 30 seconds. In its most recent update, TPG users experienced one of these roughly every 2.5 days, on average.

The better news is that while outages were somewhat frequent, they were often resolved quickly. Of all outages, just under 40% lasted between 30-60 seconds, with just over 10% lasting 10 minutes or more. The nature of outages means these figures can fluctuate over time, but we’ll be keeping you updated on TPG’s results.

Netflix also monitors performance with its own ISP Speed Index . It’s used to measure Netflix performance on particular internet providers during the prime time viewing hours, and TPG has held a consistently strong ranking since September 2021 (and only Telstra and Optus are ahead of it).

Customer support

• TPG NBN technical support: 1300 997 271
• TPG customer service: 1300 993 011
• TPG email: [email protected]

TPG has a number of support channels for its NBN users. You can visit TPG’s support page for answers to frequently asked questions, or if you’d prefer to speak with someone, there are several contact numbers for a variety of inquiries.

The provider can also call you – to find this option, go to the bottom left hand corner of TPG’s NBN homepage and fill out your contact details. If you like to get your answers by direct message, TPG also has a live chat function on its site for a quick answer, or you can opt to email TPG on '[email protected]'.

TPG also maintains a community page , where TPG users can speak with each other and troubleshoot issues. There’s also a TPG mobile app for iOS and Android which allows you to manage your account and get support for your internet connection.

Most of TPG’s support is based in the Philippines, and it does not have support based in Australia. We’ve had some interaction with TPG’s support agents over email and live chat, and our personal experience has been positive.

TPG’s diverse range of customer support is commendable, but we’ve found ourselves dissatisfied with TPG’s online account management. Its user interface feels antiquated, and online account statements are difficult to understand. Similarly, while it’s nice that TPG offers a mobile app, it’s very limited in its usefulness, and has attracted low user ratings online.

As for customer satisfaction, TPG doesn’t have particularly great ratings on Product Review , while its rating on Trustpilot paints a more positive picture – in any case, we’d suggest taking these reviews with a grain of salt.

Optional extras and bundle deals

• Phone line included with modem
• Bundling mobile plan optional

Unlike Telstra and Optus, TPG isn’t big on optional extras, and you won’t find any added entertainment perks with its NBN plans.

You’ll have the option of using your own modem on TPG’s NBN plans, but if you’re in need of one, the modem TPG provides is Wi-Fi 6 capable and promises a straightforward setup. 

If you want a modem included in your plan, you’ll need to pay a AU$99.95 setup fee along with a AU$10 equipment delivery fee. The only way to avoid this cost is to bring your own modem.

If you do want a modem included in your plan, TPG will also give you a phone line – an inclusion which is growing rather rare among internet providers. You’ll need to select a ‘voice add-on’ at checkout, so if you have no plans to use it, choose ‘pay as you go’.

If a home phone is something you’d like to use though, TPG’s got three options for you: there’s Oz Talk (unlimited local calls, unlimited standard national calls and unlimited national calls to mobiles for AU$10p/m), Big Talk (unlimited local calls, unlimited standard national calls and 100 international minutes for AU$10p/m) and Extra Talk (unlimited local calls, unlimited standard national calls, unlimited national calls to mobiles and unlimited international calls to 15 countries for AU$20p/m).

TPG also gives you the option of adding a mobile plan into your NBN bill, and plans start at AU$10 a month for existing TPG customers. In this way, TPG is a good option for those wanting a one-stop-shop, but there are much better NBN bundles out there if you’re willing to shop around.

For example, Vodafone also offers a discount for those who bundle together more than one plan, with savings reaching up to 20% depending on how many services you have. Telstra and Optus also offer a wider range of optional extras and added entertainment perks (though their ongoing cost can be higher).

Additional fees

• Additional setup fees with included modem
• No cancellation fee if you leave TPG

As mentioned above, getting a modem included in your TPG NBN plan comes with a AU$99.95 setup fee and a AU$10 delivery charge, but these costs can be avoided by bringing your own hardware. Getting a TPG modem also gets you a phone line from the telco, but you’ll only incur a charge if you use it.

Since all of TPG’s plans now come with no lock-in contract, there’s no cancellation fee if you decide to leave the provider, though do note that TPG requires 30 days notice.

However, there are some payments you could be subject to in certain circumstances. If you’re activating an NBN service for the first time in a new development, for example, there’s a fee of AU$300 no matter what ISP you choose, and if you change or miss an appointment, you’ll need to pay an additional AU$109.

TPG NBN FAQ

Can i get tpg nbn.

TPG provides NBN plans across all available speeds, from minimal NBN 12 plans right up to ultra-fast NBN 1000 options. When it comes to the NBN 250 and NBN 1000 plans, these speed tiers are only available to those who have a fibre-to-the-premises (FTTP) or hybrid fibre coaxial (HFC) connection, as is the case across all providers who offer them.

Aside from NBN plans, TPG does also offer home wireless broadband and its own fibre-to-the-building (FTTB) tech, which is available in certain apartment complexes and is entirely different to the NBN. You can check if your apartment building has this fibre installed on TPG’s website .

How to check if TPG NBN is down

If you’re experiencing an TPG NBN outage, you’ll first want to figure out if it's just you, or if the internet is down for everyone in your area. We’d recommend visiting TPG’s service status page first, and if no issues have been reported there, you can check NBN Co’s website for wider network outages .

To do this, you’ll likely need to check using your phone, or another device with its own internet connection. If TPG’s own website is down, we’d recommend checking the independent site Down Detector . If you find you’re having connection issues that can’t be attributed to a known outage, call TPG’s NBN technical support on 1300 997 271.

For further help, we also have a dedicated guide to NBN outages .

• First reviewed February 2022

Jasmine Gearie is an Ecommerce Editor at TechRadar Australia, with a primary focus on helping readers cut through the jargon to find the best mobile and internet plans for their needs. She crunches the numbers to maintain dedicated guides to the latest phones, NBN and broadband plans of all types, and covers the important telco industry news. She also hunts down tech deals on laptops, phones, gaming consoles and more, so readers know where to buy the products they want for the cheapest prices.

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TPG NBN review

Does australia’s second-largest telco deserve your custom.

Tom's Guide Verdict

TPG appears to be a good NBN provider, delivering consistently reliable speeds and offering plans that present pretty good value. They're not the cheapest NBN plans around, but they are in line with the national average. Customer support does appear to have taken a downturn recently, but as with any real world customer account, reviews do need to be taken with a pinch of salt.

FTTB plans present good value and speed

Reliable speeds across other NBN plans

Customer service is questionable

No entertainment bundle options

Why you can trust Tom's Guide Our writers and editors spend hours analyzing and reviewing products, services, and apps to help find what's best for you. Find out more about how we test, analyze, and rate.

Noteworthy TPG deals

Reliability, extra features, cancellation and hidden costs.

TPG, or TPG Telecom Limited, to give it its full name, is Australia’s second-largest telecommunications provider, following its merger with Vodafone that was completed in 2020. TPG is now home to a number of household names, including TPG (obviously), Vodafone, iiNet and Internode. While these brands all offer similar services, they are still separate entities, so for the purposes of this review, we’re going to focus solely on the NBN services provided by TPG itself. 

As previously mentioned, TPG is Australia’s second-largest telco based on the number of active services, with just over 1.95 million users, representing a 22.4% market share, according to the most recent data published by the Australian Competition and Consumer Commission (ACCC). However, this figure does include active services across all its brands, including Vodafone, iiNet and Internode. We haven’t been able to track down a figure for just active TPG services, but considering Optus sits in third place with around 1.14 million services, we can make a logical assumption and say that TPG alone will have similar or fewer services. 

The internet service provider (ISP) advertises itself as offering “great value internet,” although when comparing its monthly pricing against the competition, it does sit towards the higher end of the budget spectrum. We’ll be investigating if this higher cost yields a better class of service later in this review. 

We’ll also aim to determine if TPG, as one of the big three telcos alongside Telstra and Optus, is the one to go for if you want to sign with a household name. 

• NBN 50: $74.99p/m
• NBN 100: save AU$10p/m for 6 months (then AU$89.99p/m)
• NBN 1000: save AU$20p/m for 6 months (then AU$134.95p/m)

TPG supports all the NBN speed tiers , from Basic I (NBN 12) all the way through to Ultrafast (NBN 1000) and for plans NBN 12 to NBN 50, TPG advertises the maximum typical evening speed . On the NBN 100 and NBN 250 plans, TPG’s typical evening speed figures are 10Mbps and 40Mbps below the maximum, which is pretty competitive in the current NBN landscape. 

It’s also pleasing to see TPG advertise a typical evening speed figure on its NBN 1000 plan of 450Mbps. Not all NBN providers in Australia quote a typical evening speed figure on this speed tier, as they have yet to obtain enough consumer data to formulate one. But, while TPG does advertise a figure, 450Mbps is among the slowest of currently advertised speeds. Telstra, Optus, Aussie Broadband and Origin, for example, all quote speeds of 600Mbps to 700Mbps. 

TPG’s NBN plans, including regular pricing and typical evening speeds (correct at time of writing) are as follows: 

• NBN 12: AU$64.99p/m (Typical evening speed 12Mbps)
• NBN 25: AU$69.99p/m (Typical evening speed 25Mbps)
• NBN 50: AU$74.99p/m (Typical evening speed 50Mbps)
• NBN 100: AU$89.99p/m (Typical evening speed 90Mbps)
• NBN 250: AU$124.99p/m (Typical evening speed 210Mbps)
• NBN 1000: AU$144.99p/m (Typical evening speed 450Mbps)

TPG offers a separate set of plans exclusively for customers who can connect via fibre-to-the-building (FTTB). These plans are facilitated by TPG’s own private infrastructure network, which was first proposed in 2013. This private network, which operates separately from the NBN, is available in select apartment buildings in Sydney, Melbourne, Brisbane, Adelaide and Perth. 

If you can connect to TPG’s FTTB service — you can only find out by checking your address on the TPG website , as opposed to NBN plan comparison sites such as WhistleOut — then there may also be the possibility of being able to connect to the NBN via another delivery method. 

TPG offers just one speed tier, NBN 100, on its FTTB plans (with typical evening speeds advertised as 90Mbps) but within this, there are three bundles to choose from, each with a varying amount of phone calls included. 

This writer recently connected to a TPG FTTB plan in an apartment building in Sydney and so far, has regularly been achieving speeds of 110Mbps, even during the peak period of 7pm — 11pm. He could have also connected to the NBN via hybrid fibre coaxial, but installation issues with strata put a halt on this. 

As we’ve just covered, TPG offers plans across NBN speed tiers, including NBN 12. While you may think that not many people will want to connect to the slowest speed tier, according to the most recent market share data published by the ACCC, there are still well over 700,000 active connections. The total number of active connections on NBN 12 has been steadily decreasing since December 2020, but there is still clearly a market for it, so for TPG to offer its services is a positive.

TPG also offers services on the Ultrafast and Superfast tiers, and provides more contextual information in its NBN key facts sheet. It does say that maximum download speeds on both the NBN 250 and NBN 1000 tiers are indeed, 250Mbps and 1,000Mbps respectively. This is another positive mark against TPG, as some other telcos have changed the naming of the Superfast tier to NBN 500, with a theoretical maximum download speed of 500Mbps. We’ve previously speculated that this name change is to make advertised typical evening speeds of around 400Mbps look more attractive. 

TPG does also indicate that the maximum download speed you’re capable of achieving on the NBN 1000 plan is dependent on the connection type you have. In the key facts sheet, the telco says that if you’re connected via hybrid fibre coaxial (HFC) then you can only achieve a maximum download speed of 500Mbps. If you’re connected via fibre-to-the-premises (FTTP) however, then your maximum is 990Mbps. 

Are advertised speeds on any TPG plan achievable, though? According to the most recent data published by the ACCC, the answer is maybe. In the Measuring Broadband Australia report published in April 2023, TPG was found to deliver 98.3% of plan speeds during all hours and 97% during the busy hours of 7pm — 11pm.

While these figures aren’t quite 100%, when you compare them to the 10 other NBN providers monitored during the same period, they’re actually quite competitive. Only four providers achieve 100% or more during all hours, and three recorded percentages lower than TPG.

Overall, we’re happy with TPG’s performance when it comes to NBN plan speeds.

It’s fair to say that if you’re looking for the cheapest NBN plans around, then you’re not going to be interested in joining TPG. While the telco certainly isn’t the most expensive NBN provider, there are multiple telcos that are more affordable and, on paper at least, offer a similar (or even better) service. 

Tangerine for example, is one of the most affordable NBN providers in the country, with all of its NBN plans coming in well below the monthly average. And, while there isn’t any official ACCC data to determine if it delivers advertised speeds, real world customer feedback for the service is largely positive. 

Exetel is another to offer some of the most competitively-priced NBN plans. It too has been found to regularly deliver a reliable service and it also has a feature called Speed Boost Days, that allows you to temporarily boost the download speed of your service to the next available tier for free, five times a month. We feel this feature in particular provides great extra value. 

It is pleasing to see introductory discounts on NBN 100 plans and higher, and we do also like the fixed-rate cost of NBN 12 — NBN 50 plans, as this removes the potential for any nasty surprises, if you were to forget when your six-month introductory offer was ending. 

To provide some greater transparency and context in regards to how TPG’s NBN plans cost compared to other NBN providers, we’ve worked out the average monthly cost (following any introductory discounts) of all NBN plans available through WhistleOut at the time of writing. We’ve not included NBN 12 plans in this comparison. 

• NBN 25: Average monthly cost — AU$66.68. TPG monthly cost: AU$69.99
• NBN 50: Average monthly cost — AU$75.74. TPG monthly cost: AU$74.99
• NBN 100: Average monthly cost — AU$91.51. TPG monthly cost: AU$89.99
• NBN 250: Average monthly cost — AU$118.68. TPG monthly cost: AU$124.99
• NBN 1000: Average monthly cost — AU$144.38. TPG monthly cost: AU$144.99

As you can see from the information above, TPG’s NBN plans tend to hover around the monthly average and in some cases, such as with NBN 100, it’s actually cheaper. The two plans that appear to offer the least value are NBN 25 and NBN 250, but considering we’d expect the majority of customers to want to sign up for an NBN 50 or NBN 100 plan, we don’t necessarily see this as a negative. 

Interestingly, the same plans on TPG’s subsidiary services iiNet and Internode are more expensive. 

As with the majority of other NBN providers, TPG gives you the option of purchasing a preconfigured modem to use with its NBN service. This costs AU$109.95, which includes a AU$10 delivery fee. This is one of the more affordable options compared to other providers, although some — such as Vodafone and Optus — offer theirs on a payment plan, which you only need to pay if you cancel your service before a specified period of time has elapsed. 

You do also have the option of using your own modem and TPG does offer an AU$100 rebate, but only if you buy the modem within 30 days before or after applying for a TPG NBN plan. This means if you’ve been holding onto a modem for a couple of years, you won’t be eligible for the modem rebate, as you need to provide proof of purchase. 

To determine the reliability of an NBN provider, we can look at official information relating to NBN outages published by the ACCC, as well as real-world accounts from customers on forums such as Whirlpool and review sites including Product Review and Trustpilot . 

On both review sites, TPG doesn’t score particularly highly, although reviews on Trustpilot are a mixture of both NBN and mobile services, which are consolidated to give an overall star rating. On Product Review, the majority of reviews relate to customer service and individual cases of customers trying to cancel their plans. 

Conversely, there are also five star reviews for customer service, technical support and the speed of service, so it’s always best to take these reviews with a pinch of salt. 

As for Whirlpool, we’re a little surprised to find only a small number of forum threads posted relating to download speeds. These threads appear to reflect individual cases of customers questioning subjects such as what speed they should be getting and intermittent latency spikes. 

We have found a dedicated thread for TPG’s FTTB service and customers posting there have been mentioning a speed boost they’ve noticed on their service, which has seen it increase to around 110Mbps download (this is likely why this writer is experiencing similar speeds). There is also mention of TPG’s FTTB plan once costing AU$59.99p/m and not the current AU$89.99p/m (if only he’d signed up sooner). 

Overall, it seems customers on the FTTB plan are satisfied with the service they receive. 

As for official ACCC data relating to outages, it isn’t all sunshine and rainbows for TPG. The Australian consumer watchdog determines the average number of outages per day, along with the average duration. In the case of TPG, it experienced 0.4 outages per day on average. Only Launtel scored higher with 0.53. All other NBN providers monitored reported fewer outages, with iiNet and Optus coming joint first with 0.19.

Of TPG’s 0.4 average daily outages, 18.1% lasted 30-60 seconds, 27.7% lasted 1-3 minutes, 37.9% lasted 3-10 minutes and 16.4% lasted 10 minutes or more. This data indicates that should you experience an outage, it should at least be rectified relatively quickly.

There are actually some customer accounts of their internet going down, but being reconnected so quickly that they never realised there was an issue in the first place.

TPG doesn’t impose any data caps on any of its NBN plans.

A key factor in one’s decision as to which NBN provider to sign with is how it performs when gaming online, especially when you consider a good majority of gaming servers are located overseas. TPG doesn’t make any bold claims about gaming on its service, not even in the Key Facts Sheet. We’ve previously seen some other NBN providers mention which tiers are best for certain scenarios, such as streaming 4K Ultra HD content, having multiple users connected at once and indeed, online gaming. In TPG’s table, there’s no mention of the latter. 

It is worth mentioning that the download speed of an NBN plan is unlikely to have any effect on online gaming performance anyway, as has been pointed out recently by the ACCC itself . 

A key measure of an NBN provider’s online gaming prowess is latency and the ACCC recently determined that NSW and the ACT returned the best — or should we say, lowest — latency times in Australia. This doesn’t necessarily mean your NBN provider — TPG in this instance — will perform well in these states, but the data does prove that download speed has little to no effect. 

We haven’t been able to find too much information from TPG customers relating to how well their service performs, but official ACCC data published in April 2023 found latency on TPG’s network was 10.3ms across all hours and 11ms during the busy hours. Superloop , Launtel and Exetel all performed better, and Aussie Broadband just pipped TPG, despite being one of the sole telcos to advertise itself as being a great option for gamers. 

While some telcos may offer slightly better network optimisation and routing to overseas servers, where you live in Australia is going to have a big impact on the latency speed of your NBN connection. Our advice if you’re looking to sign up for a TPG NBN plan is to go ahead and do so, try it for a month and cancel it if you feel it doesn’t live up to expectations. 

TPG NBN plans work on a no lock-in contract basis, so you will be free to leave whenever you wish. 

As we alluded to earlier when referencing the FTTB plan, TPG also offers a phone line service which can be added on to any NBN plan. There are four tiers to choose from, starting with a pay as you go option. The three remaining tiers: Oz Talk, Big Talk and Extra Talk, all offer unlimited local and standard national calls. Oz Talk and Extra Talk include unlimited calls to Australian mobiles. 

Big Talk includes 100 international minutes to call any landline or mobile number in another country. Extra Talk, however, includes unlimited calls to landline or mobile numbers in 15 countries, including Canada, the United Kingdom and the United States. 

Oz Talk and Big Talk both cost an additional AU$10p/m, while Extra Talk will set you back an extra AU$20p/m.

Pay as you go, Big Talk and Extra Talk are available as add ons to an FTTB bundle, costing an extra AU$10p/m and AU$20p/m, respectively.

TPG also has a range of mobile plans that make use of the Vodafone mobile network, that you can sign up for even if you’re not a broadband customer. But if you are, then you’re able to take advantage of monthly savings. Broadband customers are able to choose from 25GB, 45GB or 60GB monthly data plans, with the latter having the added benefit of a 5G trial.

These plans cost AU$12.50, AU$15 or AU$20p/m, respectively, for the first six months. They increase to AU$20p/m, AU$25p/m or AU$30p/m for broadband customers. You also get the option of adding unlimited international calls to 37 countries for an extra AU$5p/m.

Because TPG works on a no lock-in contract model, there are no cancellation fees to pay if you decide to cancel your service. However, it should be noted that TPG requires a 30-day notice period if you wish to cancel. TPG isn’t alone in requesting this — Exetel is another example — but it is something that has appeared to have caught out a few customers in the past. 

TPG does mention the requirement for 30 days written notice in its terms and conditions and adds that you “must pay for charges for the service up to the end of the notice period.” 

We reached out to TPG for clarification on the cancellation process, and the telco had this to say.

"When you request a cancellation, you will need to provide 30 days cancellation. It's up to you that you can keep the service active for the 30 days or you can disconnect service prior to the 30 days. No pro-rata credit on the 30 days notice if you disconnect earlier."

We've asked for follow-up confirmation on the wording of this statement, namely how a customer will be given the option of keeping or disconnecting their service, and if they do indeed need to pay for the 30 day period if they choose to disconnect. 

We've also asked for clarification on how a customer is able to cancel, whether they have to call, email or if they can access an option through an online portal.

"If you have an active contract, 30 days notice is not required; but you are required to pay contract break fee instead (50% of the monthly charges that would have been paid between the date of cancellation and the end of the contract period)."

"The billing anniversary is not a factor on the 30 days notice, but it's a factor on the pro-rata credit. As TPG NBN service is prepaid service, any unused portion of the paid month will be credited and used towards the 30 days notice or contract break fee."

We’ve already brought customer reviews into discussion in this review, although these have related more to the reliability of the service rather than the customer support. 

As we did mention earlier, however, the majority of negative reviews against TPG do in fact relate to customer service. On Product Review, for example, TPG scores a low 1.9 stars out of 5, based on 4,131 reviews. More than half of these are one star reviews. These reviews do also include those from customers on 5G home internet and home wireless broadband plans , which we know are more susceptible to issues than fixed-line NBN connections. 

We’ve seen multiple reviews from customers saying they were able to sign up to a TPG plan relatively easily, but when it comes to cancelling, it’s an arduous process. Customers claim they are constantly transferred to different departments over the course of several hours and even then, they find they are still charged various fees after their service was supposedly cancelled. 

As with any online review, these could be isolated cases, and we’d argue it’s fair to say customers are more likely to leave a review with negative comments than positive.

What we do like about TPG is that are multiple channels for you to find help you might need. There's a live chat feature, although this is predominantly reserved for sales enquiries. There's a well-populated support section, and there's also an option to ask TPG to call you back.

Overall, TPG presents itself as a good option, particularly if you live in an apartment building that is serviced by its private FTTB network. TPG’s regular NBN plans are all competitively priced too, and from the reports we’ve seen, coupled with official data from the ACCC, speeds are relatively fast and consistent. 

TPG might not be the best option for online gamers, but for anyone else looking for an affordable NBN plan from one of Australia’s big three telcos, TPG comes across as a solid choice. 

Max is a digital content writer for Tom’s Guide in Australia, where he covers all things internet-related, including NBN and the emerging alternatives, along with audio and visual products such as headphones and TVs. Max started his career in his homeland of England, where he spent time working for What Hi-Fi? and Pocket-lint, before moving to Australia in 2018.   

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Australia's #1 seller of business nbn® Enterprise Ethernet

TPG Telecom Group ranked number 1 for active business nbn® Enterprise Ethernet services as of July 2023. Source: nbn® Business Sales Performance Report (July 2023)

By providing us with your information, you agree that TPG Telecom (and its related companies) may send you marketing messages and call you about our services and products until you unsubscribe. Your information will be treated in accordance with our Privacy Policy which we encourage you to read before submitting.

A reliable connection dedicated to your enterprise

Today’s Australian enterprises need network performance and reliable bandwidth without compromise. With symmetric speeds from 10Mbps to close to 1Gbps, business nbn™ Enterprise Ethernet is a great option for TPG Telecom enterprise customers. Built to support data-intensive workloads, the service easily handles large files and video conferencing, and makes accessing cloud-based services a breeze.

As required, the business nbn™ Enterprise Ethernet service can scale for large multi-site enterprises. It’s available to more than 1.5 million Australian businesses with no nbn™ up-front build costs for an estimated 90% of business locations within the nbn™ network footprint.

Matched with accessible customer support from your friendly TPG Telecom team, business nbn™ Enterprise Ethernet is ready to help you drive performance and innovation across your enterprise today.

Find out more about Enterprise Ethernet

Benefits of enterprise ethernet, high-speed fibre.

business nbn™ Enterprise Ethernet supports high- speed fibre connectivity with bandwidths starting from 10Mbps to close to 1Gbps symmetric speed^.

Flexibility

Allocate your entire business nbn™ Enterprise. Ethernet bandwidth to a single service, or split it across a maximum of 4 products, depending on your preferences and priorities.

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All business nbn™ Enterprise Ethernet services are supported by a 24 x 7, 12 hour fault resolution SLA with the option to upgrade to 4 hours for shorter fault resolution time frames if required.

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Wireless backup provides additional peace of mind, with the option to failover to 5G or 4G if there is an outage with your business nbn™ Enterprise Ethernet service.

Fast Turn-up ​

Speed up deployment times by connecting to the 5G or 4G mobile network first, before your business nbn™ Enterprise Ethernet service is activated.

What is business nbn™ Enterprise Ethernet?

business nbn™ Enterprise Ethernet supports speeds of close to 1Gbps and, best of all, the fibre connection is dedicated to your business, so you don’t have to worry about productivity being compromised even during peak usage periods.

business nbn™ Enterprise Ethernet is ideal for businesses looking to run:

• Collaboration tools like Zoom and Microsoft Teams
• IP Voice and High-definition video conferencing
• Uploading and downloading large files
• Cloud backup and storage
• Multi-site operations

Our self-service Frontier portal ensures you can keep track of your order status, raise and track fault tickets, make changes to your existing configuration, and order any additional data, internet or voice products from us.

Get more from your fibre!*

As a TPG Telecom business nbn™ Enterprise Ethernet customer, you'll receive a Smart Network Termination Unit to help you optimise your bandwidth use. Supporting up to four products, you can choose to dedicate all your bandwidth to a single service like unlimited internet - or split it across multiple services like internet, IP VPN, SIP Voice and even connections to cloud services like AWS.

Wireless Backup and Fast Turn-up is available as an optional capability in 5G and 4G coverage areas only and requires a successful service qualification check. Requires TPG Telecom-supplied Customer Premise Equipment (CPE). Charges apply for CPE, and Fast Turn-up charges apply until business nbn™ Enterprise Ethernet service is activated.

Critical Information Summary

Download our latest product and pricing sheet

Get in touch.

Contact us using the form below to learn more about the plans suited to your business needs.

How it works*

 Fibre that is flexible to suit your needs. Choose to allocate your service just to internet or you can split it across data, internet, voice or cloud.

^Actual wholesale speeds are capped at 952 Mbps due to equipment and network limitations, and may vary due to various factors. Availability subject to site qualification check of your premises as provided to us by nbn™ .

* Only applicable when a TPG Telecom Smart Network Termination Unit is included as part of the ordered business nbn™ Enterprise Ethernet service.

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Home » Internet

TPG NBN vs Optus NBN and Telstra NBN: Which one is best?

Three big-name providers go to war.

Tossing up whether it's worth ditching one of Australia's big three telcos in favour of TPG? There are a few things you'll want to know before you pull the trigger.

While TPG, Optus and Telstra all offer a variety of mobile plans, there's a lot of detail to unpack when it comes to how the three providers tackle the thornier topic of NBN Internet.

Let's start with the basics. When picking a mobile phone plan in Australia, you’re effectively signing up to one of three networks, even if you don’t sign up with a network provider. That's not the case for the NBN, though. While there are provider networks that connect to the NBN, their importance isn’t necessarily as significant to the overall performance of NBN plans as it is with mobile providers.

With that in mind, let's start our comparison of TPG NBN and how it fares against Telstra NBN and Optus NBN by taking a look at the most popular internet plans from each of these three NBN providers .

TPG NBN vs Optus NBN vs Telstra NBN

It’s worth noting that all three big-name providers also offer NBN business plans , specifically tailored to small and medium-sized businesses. For the residential plans though, it really is a case of what you’re after.

There are viable reasons to consider all three, depending on whether you’re interested in low costs, fastest speeds or a mix of speed and value. If you want the greatest self-reported speeds available and perks aplenty, Telstra NBN makes the most sense. For a cheaper alternative that also comes with a preconfigured NBN-compatible modem and 4G backup as well as a lower chance of NBN outages, check out Optus. Meanwhile, TPG continues the trend it started from its ADSL days of offering competitively priced plans, albeit light on perks and not the fastest overall.

Check out the table below for a comparison between the big three in terms of key considerations.

TPG NBN vs Telstra NBN vs Optus NBN: Price

When it comes to internet plans, TPG has a slight edge on price. Its roster of NBN plans starts at $64 per month for an ultra-basic NBN12 connection. However, once you move up to the more modest NBN25 speed tier then it becomes something of a tie.

An NBN 25 plan will cost you $69.99 per month through and $70 per month through Optus. For what it's worth, the latter does boast faster upload speeds of around 8Mbps versus the 4Mbps found with TPG. Telstra sits in third place here with its NBN 25 plan set to rise from $80 per month to $85 per month from November 2023.

When it comes to NBN 50 plans, this pattern repeats. TPG NBN comes in at a thrifty $74.99 per month for this speed tier, which is right behind Optus' $75 per month and well ahead of Telstra's $95 per month (which will soon rise to $100 per month).

As for NBN 100 plans, it's a slightly different story. Here, Optus has the edge with its NBN100 plan coming in at $79 per month while TPG sits at $79.99 per month. As usual, Telstra is more expensive than either provider at $110 per month.

Optus extends that lead with its NBN 250 plan offering. If you take a look at the second-fastest NBN speed tier options available from the three providers in question, you'll quickly find that the Optus Everyday Superfast NBN plan is the cheapest option both with and without promo pricing. This plan comes in at $89 per month for the first six months. Past that point, you're looking at $119 per month.

In contrast, TPG's Home Superfast Unlimited Plan starts at $94.99 for the first six months before jumping up to $124.99 once the honeymoon is over. Typically, Telstra is even more expensive at $140 per month.

Don't count TPG out just yet though. This provider managed to regain some ground when it came to its NBN 1000 plans. On this front, it has a lead on both Optus and Telstra. The TPG Home Ultrafast Unlimited plan will cost you $114.99 per month for the first six months before the price goes up to $144.99. By comparison, Optus is more expensive both upfront and in the long run with the Optus Everyday Ultrafast NBN plan starting at $119.99 per month for the first six months and then $149.99 per month for every month after that.

Telstra does not sell a straight-up NBN 1000 plan, but you can pair its NBN 100 plan with a high-speed Add On that accomplishes the same service for an extra $70 per month. This works out to be $180 per month, which is well above both TPG and Optus.

If you want to get a sense of how the three compare when it comes to price, check out the daily updating list below for a snapshot of the most cheap NBN plans from Telstra, Optus and TPG.

TPG NBN vs Telstra NBN vs Optus NBN: Speed

The table below should give you a sense of how TPG, Telstra and Optus rate when it comes to typical evening download speeds.

As you can see, there's not a huge amount of difference when it comes to the cheaper speed tiers. However, the gap between TPG and the likes of Optus and Telstra is a lot more noticable when it comes to NBN 250 and especially those ultra-expensive NBN 1000 plans.

Telstra, Optus, TPG speed test

All this talk of speed. It would be great to have a way to test whether your Telstra, Optus or TPG NBN is up to speed. Well, you can! Use the handy tool below to perform a Telstra NBN, Optus NBN or TPG NBN speed test (it also works on any other type of internet connection).

Just click or tap on ‘Start Speed Test’ to see your download speeds. Optionally, tap or click on ‘Show More Info’ to test latency and upload speeds.

TPG NBN vs Telstra NBN vs Optus NBN Features

As usual, features are the one front where Telstra looms large. Signing up for an NBN plan with the Big T might cost you more but there are a fair few perks for doing so. That list includes two months of Binge , three months of Telstra device security and four months of Spotify Premium.

Optus is in a similar boat. Signing up for one of its NBN plans gets you a discounted rate on Optus Sport and the ability to save on your subscriptions using SubHub . Some of this provider's NBN plans even come with free Netflix .

TPG's thriftiness on this front may bite into its appeal for some. There aren't really any extras to speak of here beyond the usual modem (if you don't opt to BYO) and home phone bundles .

TPG NBN vs Telstra NBN vs Optus NBN Bundles

If you bundle together a TPG mobile and internet plan under the same account, you can save up to $10 off the former. The only catch here is that those monthly savings don't kick in until after the discount that you get for signing up in the first place expires.

In addition, the exact size of the discount you get for bundling with TPG varies depending on the plan. Typically, you'll save more each month with the more expensive mobile plans.

In contrast and aside from the convenience of having everything in one place, there are currently no savings to be had from bundling either an Optus mobile plan or Telstra mobile with either provider's respective NBN offerings. For more information, check our guide to the best mobile and internet bundles .

Telstra NBN overview

As with its mobile plans, Telstra NBN plans come with a premium price tag. That extra price does include some pretty neat perks. Namely, some best-in-class self-reported typical evening download speeds , a landline phone service and a preconfigured p0. Admittedly, those perks also come with disclaimers, which include Fibre-to-the-Building (FTTB), Fibre-to-the-Curb (FTTC) and Fibre-to-the-Node (FTTN) homes needing to connect before their speeds can be confirmed.

The included phone service neatly bundles unlimited standard calls to local, national and Australian mobile numbers. Meanwhile, the third-generation Telstra Smart Modem includes 4G backup (restricted to 25/2Mbps speeds), but you do have to stay connected for 24 months before you’re free of a hardware exit fee (alternatively, pay $200 outright or $8.30 a month over two years).

In terms of perks, Telstra customers can tap into the Telstra Air network in Australia or Fon hotspots when overseas, but speeds weren’t particularly flash in my tests. Other perks include the Telstra Plus membership program for entertainment perks, Telstra Broadband Protect antivirus security at no additional cost, and a 30-day NBN satisfaction guarantee if you want to cancel and get your money back for faults that can’t be fixed.

Telstra NBN plans

Telstra sells NBN plans on five NBN speed tiers, all of which come with unlimited data:

• NBN 25 (NBN Basic II)
• NBN 50 (NBN Standard)
• NBN 100 (NBN Fast)
• NBN 250 (NBN Superfast)
• NBN 1000 (NBN Ultrafast)

In terms of typical evening download speeds, Telstra self-reported 25Mbps for its NBN 25 plans, 50Mbps for NBN 50, 100Mbps for NBN 100, 250Mbps for NBN 250 and 700Mbps for NBN 1000 plans. Note that only Fibre-to-the-Premises (FTTP) homes and some Hybrid Fibre Coaxial (HFC) homes can sign up to NBN 250 plans with Telstra, while all FTTP addresses and HFC abodes can sign up to Telstra NBN 1000 plans. Similarly, Telstra’s NBN 100 plans are only available to FTTP, HFC and FTTC homes.

Disclaimers aside, Telstra’s NBN plans rank among the fastest in the country up to NBN 100, and they are the fastest for NBN 250 and NBN 1000 plans. You can see all of Telstra’s NBN plans below, including any Telstra NBN deals that may be running:

Optus NBN overview

Optus occupies a similar space in the NBN space as it does in the world of mobile plans, closely competing with Telstra by offering cheaper plans albeit with similar inclusions (for the most part). You don’t just get an NBN plan with Optus; instead, Optus NBN plans include unlimited data, a discounted rate on Optus Sport and OS Fitness, as well as an Optus Ultra WiFi modem. Optus has the same FTTB, FTTC, and FTTN disclaimer as Telstra, stating that speeds for even its cheapest plan will be confirmed post-connection.

Like Telstra, Optus plans come with a landline phone service, but this is a PAYG phone service that costs $10 a month extra to add unlimited calls to standard Australian numbers (including mobile). Additionally, you can pay an extra $10 to add unlimited standard landline calls to 25 selected dialling destinations with mobile calls to seven countries. The Optus Ultra WiFi Modem has 4G backup, capped at 25/2Mbps, and it’s yours to keep without paying a hardware exit fee if you stick with Optus for 36 months.

Optus NBN plans

Unless you know where to look, Optus shuns the two slowest NBN speed tiers and kicks things off at the most popular speed tier in Australia:

For the first three speed tiers, Optus is a fast provider, self-reporting 50Mbps for its NBN 50 plans, 100Mbps for NBN 100 and 240Mbps for its NBN 250 plans. Things don't slow down when it comes to its NBN 1000 plans, thanks to 600Mbps self-reported typical evening download speeds.

Check out all of the Optus NBN plans from our database below:

TPG NBN overview

These days, Telstra and Optus stick to unlimited-data NBN plans. TPG is no different in that respect. However, this provider takes a no-perks approach to its NBN plans to keep costs down.

While you do have to bring your own NBN-compatible modem with most TPG NBN plans, you can also buy a modem-router outright from the provider: either a TP-Link Archer VR1600v, Huawei HG658 or Huawei HG659. None of these modem routers has 4G backup. Alternatively, commit to a six-month plan and TPG will throw in the modem router for no extra cost.

TPG NBN plans

TPG offers NBN plans on all six mainstream NBN speed tiers:

• NBN 12 (NBN Basic I)

Self-reported download speeds start off in a great place with parity between max potential speed and self-reported speeds: 12Mbps for NBN 12, 25Mbps for NBN 25 and 50Mbps for NBN 50. That’s where the parity party ends, though, with a decent 90Mbps for NBN 100 plans, okay 210Mbps for NBN 250 and a conservative 450Mbps for NBN 1000. Familiar disclaimers return, too, with NBN 250 and NBN 1000 plans only available to FTTP homes and HFC areas.

The list below has a daily updating round-up of all TPG NBN plans, sorted by price:

TPG NBN, Optus NBN and Telstra NBN vs other NBN providers

While the focus of this article is Telstra, Optus or TPG NBN plans, there's no real reason to restrict your search for a new internet provider to these three options. If the recent winners of our regular round-up of the best NBN plans are any indication, there are plenty of other options out there.

For starters, Spintel is a competitively priced NBN provider that regularly offers promotional pricing and is a great provider to consider for plans up to NBN 100. The same is true of Tangerine , plus you can also find competitive pricing and decent speeds from the likes of Superloop , Dodo NBN , Belong and Southern Phone .

To prove the point, have a look at the daily updating list of plans from our comparison engine, which starts with bare-bolts NBN 12 plans:

And here’s how NBN 25 plans look in terms of price:

Expect to see many other provider names outside of the big three in front of the most cheap NBN 50 plans below:

Below is a daily updating snapshot of NBN 100 plans from our database:

Expect tighter competition for NBN 250 plans, especially given the speed advantages of providers like Telstra:

Finally, given there isn’t a massive number of NBN providers selling NBN 1000 plans, you should expect to see Telstra, Optus and TPG in the daily updating list of plans below:

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Disclaimer: The information featured in this article is based on our best estimates of pricing, package details, contract stipulations, and service available at the time of writing. This is not a guarantee. All information is subject to change. Pricing will vary based on various factors, including, but not limited to, the customer’s location, package chosen, added features and equipment, the purchaser’s credit score, etc. For the most accurate information, please ask your customer service representative. Clarify all fees and contract details before signing a contract or finalizing your purchase. Each individual's unique needs should be considered when deciding on chosen products.

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