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800 Words Essay On Internet in English for Students

The internet has transformed the world in ways that were unimaginable just a few decades ago. It has revolutionized how we communicate, access information, conduct business, and even how we entertain ourselves. The internet has become an integral part of our daily lives, and it’s hard to imagine a world without it.

At its core, the Internet is a vast network of interconnected computers and servers that allows for the exchange of information and data across the globe. It was originally conceived as a way for researchers and scientists to share information and collaborate on projects, but it has since evolved into a ubiquitous platform that has permeated every aspect of modern life.

One of the most significant impacts of the internet has been on communication. Before the internet, communication was limited by geography and time zones. People had to rely on physical mail, telephone calls, or face-to-face meetings to communicate with one another. The internet has made communication instantaneous and borderless. With the rise of email, instant messaging, video conferencing, and social media platforms, people can communicate with each other from anywhere in the world, at any time.

The internet has also revolutionized the way we access information. In the past, people had to rely on physical libraries, books, and other printed materials to access information. Today, with the internet, a wealth of information is available at our fingertips. From online encyclopedias to news websites, academic journals, and online databases, the internet has made it possible to access information on virtually any topic imaginable.

Another significant impact of the internet has been on the economy and the way we conduct business. The rise of e-commerce has made it possible for businesses to reach a global market and sell their products and services online. Online shopping has become increasingly popular, and many traditional brick-and-mortar stores have had to adapt to this new reality by establishing an online presence.

Furthermore, the internet has enabled the rise of the gig economy, where people can work as freelancers or contractors for multiple clients and projects simultaneously. This has created new opportunities for individuals to earn a living and has allowed businesses to access a global talent pool.

The internet has also had a profound impact on education. Online learning platforms and distance education programs have made it possible for students to access educational resources and attend classes from anywhere in the world. This has opened up new opportunities for people who may not have had access to traditional educational institutions due to geographical or financial constraints.

However, the internet has also brought with it a number of challenges and concerns. One of the biggest concerns is privacy and security. With so much personal information being shared online, there is a risk of data breaches and cyber attacks. Companies and individuals need to be vigilant about protecting their personal information and implementing strong cybersecurity measures.

Another concern is the spread of misinformation and fake news. The internet has made it easier for anyone to publish and share information, regardless of its accuracy or credibility. This has led to the proliferation of fake news and conspiracy theories, which can have serious consequences for individuals and society as a whole.

There is also concern about the impact of the internet on mental health and well-being. The constant exposure to social media and the pressure to curate a perfect online persona can lead to feelings of anxiety, depression, and low self-esteem. Additionally, the addictive nature of the internet and the constant stream of information can contribute to decreased attention spans and difficulty focusing on tasks.

Despite these challenges, the internet has proven to be an invaluable tool that has transformed the way we live, work, and interact with the world around us. It has opened up new opportunities for communication, education, and economic growth, and has made it possible for people to connect and collaborate in ways that were previously unimaginable.

As we move forward, it is important to address the challenges and concerns surrounding the internet while also embracing its potential for innovation and progress. This may involve implementing stronger cybersecurity measures, promoting digital literacy and critical thinking skills, and encouraging responsible and ethical use of the internet.

In conclusion, the internet has had a profound impact on virtually every aspect of modern life. It has revolutionized communication, education, business, and access to information. While it has brought with it a number of challenges and concerns, the internet has proven to be an invaluable tool that has transformed the way we live and interact with the world around us. As we continue to navigate the digital age, it is important to embrace the opportunities that the internet provides while also addressing its challenges and promoting responsible and ethical use.

Uses of Internet

In the 21st century, the internet has become an indispensable part of our daily lives, revolutionizing the way we connect, learn, work, and entertain ourselves. Its multifaceted uses have permeated every aspect of society, bringing about unprecedented convenience and opportunities.

Communication stands out as one of the internet’s most significant uses. Instant messaging, video calls, and social media platforms have transcended geographical barriers, allowing people to stay connected with friends and family across the globe. The internet has turned the world into a global village, fostering a sense of unity and understanding among diverse cultures.

Education has undergone a remarkable transformation due to the internet. Online courses, tutorials, and educational resources have made learning accessible to anyone with an internet connection. Students can pursue degrees, acquire new skills, and access a wealth of information at their fingertips, democratizing education and breaking down traditional barriers to learning.

The internet has also redefined the way we work. Remote collaboration tools, cloud computing, and virtual offices have become essential components of the modern workplace. This shift has not only increased efficiency but has also opened up new opportunities for freelancers and remote workers, contributing to the rise of the gig economy.

In the realm of information, the internet has become an unparalleled resource. Search engines allow us to access vast amounts of information on any topic imaginable. This democratization of information has empowered individuals, encouraging critical thinking and facilitating informed decision-making.

Entertainment has undergone a digital revolution, with streaming services, online gaming, and social media platforms providing endless avenues for amusement. The internet has not only transformed how we consume content but has also given rise to new forms of artistic expression and creativity.

In conclusion, the internet’s uses are multifaceted and far-reaching, impacting every facet of our lives. From connecting people across the globe to revolutionizing education, work, and entertainment, the internet continues to be a transformative force, shaping the present and influencing the future. As we navigate the digital landscape, it is essential to harness the potential of the internet responsibly, ensuring that it remains a force for positive change in the years to come.

Convenience Due to Internet

The advent of the internet has ushered in an era of unprecedented convenience, transforming the way we live, work, and interact with the world. In our fast-paced lives, the internet has become a cornerstone of efficiency and ease, offering a multitude of conveniences that have reshaped our daily routines.

Communication is perhaps the most obvious and impactful convenience brought about by the internet. Instant messaging, email, and social media platforms have revolutionized the way we connect with others. Whether it’s staying in touch with loved ones, collaborating with colleagues, or reaching out to friends across the globe, the internet has made communication instantaneous and seamless.

The convenience of online shopping has fundamentally altered the retail landscape. With just a few clicks, consumers can browse, compare prices, and purchase a vast array of products from the comfort of their homes. The rise of e-commerce platforms has not only made shopping more convenient but has also introduced the concept of doorstep delivery, saving time and eliminating the need for physical store visits.

Information retrieval has been transformed by the internet’s vast repository of knowledge. Search engines provide instant access to information on any conceivable topic, enabling users to quickly find answers, conduct research, and stay informed. This ease of information retrieval has empowered individuals, making knowledge more accessible than ever before.

The workplace has undergone a paradigm shift with the internet, enabling remote work and flexible schedules. Online collaboration tools, cloud computing, and virtual communication platforms have made it possible for individuals to work from virtually anywhere, reducing the constraints of traditional office settings and commuting.

Entertainment has also become infinitely more convenient through streaming services, online gaming, and digital media platforms. The ability to access a diverse range of content on-demand has given consumers unprecedented control over their entertainment choices, eliminating the need to adhere to fixed schedules or physical media.

In conclusion, the internet has woven a tapestry of convenience into the fabric of our lives. From streamlined communication and effortless online shopping to boundless information access and flexible work arrangements, the conveniences offered by the internet have become integral to our modern existence. As we navigate this digital landscape, the ongoing evolution of internet technologies continues to enhance and redefine the meaning of convenience in our interconnected world.

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Essay On Internet- FAQs

What is internet short essay.

In the modern time, internet has become is one of the most powerful and interesting tools all across the world. The Internet is a network of networks and collection of many services and resources which benefits us in various ways. Using internet we can access World Wide Web from any place.

What is Internet in 150 words?

The internet is the most recent man-made creation that connects the world. The world has narrowed down after the invention of the internet. It has demolished all boundaries, which were the barriers between people and has made everything accessible. The internet is helpful to us in different ways.

What is internet 100 words?

A. The internet, a recent man-made marvel, has brought the world closer. It has shattered all barriers and made everything accessible. The internet serves us in countless ways, from sharing information with people across the world to staying connected with our loved ones.

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A neuro-philosophy of human nature: emotional amoral egoism and the five motivators of humankind, openmind books, scientific anniversaries, how our clothes contribute to climate change | openmind, featured author, latest book, the impact of the internet on society: a global perspective, introduction.

The Internet is the decisive technology of the Information Age, as the electrical engine was the vector of technological transformation of the Industrial Age. This global network of computer networks, largely based nowadays on platforms of wireless communication, provides ubiquitous capacity of multimodal, interactive communication in chosen time, transcending space. The Internet is not really a new technology: its ancestor, the Arpanet, was first deployed in 1969 (Abbate 1999). But it was in the 1990s when it was privatized and released from the control of the U.S. Department of Commerce that it diffused around the world at extraordinary speed: in 1996 the first survey of Internet users counted about 40 million; in 2013 they are over 2.5 billion, with China accounting for the largest number of Internet users. Furthermore, for some time the spread of the Internet was limited by the difficulty to lay out land-based telecommunications infrastructure in the emerging countries. This has changed with the explosion of wireless communication in the early twenty-first century. Indeed, in 1991, there were about 16 million subscribers of wireless devices in the world, in 2013 they are close to 7 billion (in a planet of 7.7 billion human beings). Counting on the family and village uses of mobile phones, and taking into consideration the limited use of these devices among children under five years of age, we can say that humankind is now almost entirely connected, albeit with great levels of inequality in the bandwidth as well as in the efficiency and price of the service.

At the heart of these communication networks the Internet ensures the production, distribution, and use of digitized information in all formats. According to the study published by Martin Hilbert in Science (Hilbert and López 2011), 95 percent of all information existing in the planet is digitized and most of it is accessible on the Internet and other computer networks.

The speed and scope of the transformation of our communication environment by Internet and wireless communication has triggered all kind of utopian and dystopian perceptions around the world.

As in all moments of major technological change, people, companies, and institutions feel the depth of the change, but they are often overwhelmed by it, out of sheer ignorance of its effects.

The media aggravate the distorted perception by dwelling into scary reports on the basis of anecdotal observation and biased commentary. If there is a topic in which social sciences, in their diversity, should contribute to the full understanding of the world in which we live, it is precisely the area that has come to be named in academia as Internet Studies. Because, in fact, academic research knows a great deal on the interaction between Internet and society, on the basis of methodologically rigorous empirical research conducted in a plurality of cultural and institutional contexts. Any process of major technological change generates its own mythology. In part because it comes into practice before scientists can assess its effects and implications, so there is always a gap between social change and its understanding. For instance, media often report that intense use of the Internet increases the risk of alienation, isolation, depression, and withdrawal from society. In fact, available evidence shows that there is either no relationship or a positive cumulative relationship between the Internet use and the intensity of sociability. We observe that, overall, the more sociable people are, the more they use the Internet. And the more they use the Internet, the more they increase their sociability online and offline, their civic engagement, and the intensity of family and friendship relationships, in all cultures—with the exception of a couple of early studies of the Internet in the 1990s, corrected by their authors later (Castells 2001; Castells et al. 2007; Rainie and Wellman 2012; Center for the Digital Future 2012 et al.).

Thus, the purpose of this chapter will be to summarize some of the key research findings on the social effects of the Internet relying on the evidence provided by some of the major institutions specialized in the social study of the Internet. More specifically, I will be using the data from the world at large: the World Internet Survey conducted by the Center for the Digital Future, University of Southern California; the reports of the British Computer Society (BCS), using data from the World Values Survey of the University of Michigan; the Nielsen reports for a variety of countries; and the annual reports from the International Telecommunications Union. For data on the United States, I have used the Pew American Life and Internet Project of the Pew Institute. For the United Kingdom, the Oxford Internet Survey from the Oxford Internet Institute, University of Oxford, as well as the Virtual Society Project from the Economic and Social Science Research Council. For Spain, the Project Internet Catalonia of the Internet Interdisciplinary Institute (IN3) of the Universitat Oberta de Catalunya (UOC); the various reports on the information society from Telefónica; and from the Orange Foundation. For Portugal, the Observatório de Sociedade da Informação e do Conhecimento (OSIC) in Lisbon. I would like to emphasize that most of the data in these reports converge toward similar trends. Thus I have selected for my analysis the findings that complement and reinforce each other, offering a consistent picture of the human experience on the Internet in spite of the human diversity.

Given the aim of this publication to reach a broad audience, I will not present in this text the data supporting the analysis presented here. Instead, I am referring the interested reader to the web sources of the research organizations mentioned above, as well as to selected bibliographic references discussing the empirical foundation of the social trends reported here.

Technologies of Freedom, the Network Society, and the Culture of Autonomy

In order to fully understand the effects of the Internet on society, we should remember that technology is material culture. It is produced in a social process in a given institutional environment on the basis of the ideas, values, interests, and knowledge of their producers, both their early producers and their subsequent producers. In this process we must include the users of the technology, who appropriate and adapt the technology rather than adopting it, and by so doing they modify it and produce it in an endless process of interaction between technological production and social use. So, to assess the relevance of Internet in society we must recall the specific characteristics of Internet as a technology. Then we must place it in the context of the transformation of the overall social structure, as well as in relationship to the culture characteristic of this social structure. Indeed, we live in a new social structure, the global network society, characterized by the rise of a new culture, the culture of autonomy.

Internet is a technology of freedom, in the terms coined by Ithiel de Sola Pool in 1973, coming from a libertarian culture, paradoxically financed by the Pentagon for the benefit of scientists, engineers, and their students, with no direct military application in mind (Castells 2001). The expansion of the Internet from the mid-1990s onward resulted from the combination of three main factors:

  • The technological discovery of the World Wide Web by Tim Berners-Lee and his willingness to distribute the source code to improve it by the open-source contribution of a global community of users, in continuity with the openness of the TCP/IP Internet protocols. The web keeps running under the same principle of open source. And two-thirds of web servers are operated by Apache, an open-source server program.
  • Institutional change in the management of the Internet, keeping it under the loose management of the global Internet community, privatizing it, and allowing both commercial uses and cooperative uses.
  • Major changes in social structure, culture, and social behavior: networking as a prevalent organizational form; individuation as the main orientation of social behavior; and the culture of autonomy as the culture of the network society.

I will elaborate on these major trends.

Our society is a network society; that is, a society constructed around personal and organizational networks powered by digital networks and communicated by the Internet. And because networks are global and know no boundaries, the network society is a global network society. This historically specific social structure resulted from the interaction between the emerging technological paradigm based on the digital revolution and some major sociocultural changes. A primary dimension of these changes is what has been labeled the rise of the Me-centered society, or, in sociological terms, the process of individuation, the decline of community understood in terms of space, work, family, and ascription in general. This is not the end of community, and not the end of place-based interaction, but there is a shift toward the reconstruction of social relationships, including strong cultural and personal ties that could be considered a form of community, on the basis of individual interests, values, and projects.

The process of individuation is not just a matter of cultural evolution, it is materially produced by the new forms of organizing economic activities, and social and political life, as I analyzed in my trilogy on the Information Age (Castells 1996–2003). It is based on the transformation of space (metropolitan life), work and economic activity (rise of the networked enterprise and networked work processes), culture and communication (shift from mass communication based on mass media to mass self-communication based on the Internet); on the crisis of the patriarchal family, with increasing autonomy of its individual members; the substitution of media politics for mass party politics; and globalization as the selective networking of places and processes throughout the planet.

But individuation does not mean isolation, or even less the end of community. Sociability is reconstructed as networked individualism and community through a quest for like-minded individuals in a process that combines online interaction with offline interaction, cyberspace and the local space. Individuation is the key process in constituting subjects (individual or collective), networking is the organizational form constructed by these subjects; this is the network society, and the form of sociability is what Rainie and Wellman (2012) conceptualized as networked individualism. Network technologies are of course the medium for this new social structure and this new culture (Papacharissi 2010).

As stated above, academic research has established that the Internet does not isolate people, nor does it reduce their sociability; it actually increases sociability, as shown by myself in my studies in Catalonia (Castells 2007), Rainie and Wellman in the United States (2012), Cardoso in Portugal (2010), and the World Internet Survey for the world at large (Center for the Digital Future 2012 et al.). Furthermore, a major study by Michael Willmott for the British Computer Society (Trajectory Partnership 2010) has shown a positive correlation, for individuals and for countries, between the frequency and intensity of the use of the Internet and the psychological indicators of personal happiness. He used global data for 35,000 people obtained from the World Wide Survey of the University of Michigan from 2005 to 2007. Controlling for other factors, the study showed that Internet use empowers people by increasing their feelings of security, personal freedom, and influence, all feelings that have a positive effect on happiness and personal well-being. The effect is particularly positive for people with lower income and who are less qualified, for people in the developing world, and for women. Age does not affect the positive relationship; it is significant for all ages. Why women? Because they are at the center of the network of their families, Internet helps them to organize their lives. Also, it helps them to overcome their isolation, particularly in patriarchal societies. The Internet also contributes to the rise of the culture of autonomy.

The key for the process of individuation is the construction of autonomy by social actors, who become subjects in the process. They do so by defining their specific projects in interaction with, but not submission to, the institutions of society. This is the case for a minority of individuals, but because of their capacity to lead and mobilize they introduce a new culture in every domain of social life: in work (entrepreneurship), in the media (the active audience), in the Internet (the creative user), in the market (the informed and proactive consumer), in education (students as informed critical thinkers, making possible the new frontier of e-learning and m-learning pedagogy), in health (the patient-centered health management system) in e-government (the informed, participatory citizen), in social movements (cultural change from the grassroots, as in feminism or environmentalism), and in politics (the independent-minded citizen able to participate in self-generated political networks).

There is increasing evidence of the direct relationship between the Internet and the rise of social autonomy. From 2002 to 2007 I directed in Catalonia one of the largest studies ever conducted in Europe on the Internet and society, based on 55,000 interviews, one-third of them face to face (IN3 2002–07). As part of this study, my collaborators and I compared the behavior of Internet users to non-Internet users in a sample of 3,000 people, representative of the population of Catalonia. Because in 2003 only about 40 percent of people were Internet users we could really compare the differences in social behavior for users and non-users, something that nowadays would be more difficult given the 79 percent penetration rate of the Internet in Catalonia. Although the data are relatively old, the findings are not, as more recent studies in other countries (particularly in Portugal) appear to confirm the observed trends. We constructed scales of autonomy in different dimensions. Only between 10 and 20 percent of the population, depending on dimensions, were in the high level of autonomy. But we focused on this active segment of the population to explore the role of the Internet in the construction of autonomy. Using factor analysis we identified six major types of autonomy based on projects of individuals according to their practices:

a) professional development b) communicative autonomy c) entrepreneurship d) autonomy of the body e) sociopolitical participation f) personal, individual autonomy

These six types of autonomous practices were statistically independent among themselves. But each one of them correlated positively with Internet use in statistically significant terms, in a self-reinforcing loop (time sequence): the more one person was autonomous, the more she/he used the web, and the more she/he used the web, the more autonomous she/he became (Castells et al. 2007). This is a major empirical finding. Because if the dominant cultural trend in our society is the search for autonomy, and if the Internet powers this search, then we are moving toward a society of assertive individuals and cultural freedom, regardless of the barriers of rigid social organizations inherited from the Industrial Age. From this Internet-based culture of autonomy have emerged a new kind of sociability, networked sociability, and a new kind of sociopolitical practice, networked social movements and networked democracy. I will now turn to the analysis of these two fundamental trends at the source of current processes of social change worldwide.

The Rise of Social Network Sites on the Internet

Since 2002 (creation of Friendster, prior to Facebook) a new socio-technical revolution has taken place on the Internet: the rise of social network sites where now all human activities are present, from personal interaction to business, to work, to culture, to communication, to social movements, and to politics.

Social Network Sites are web-based services that allow individuals to (1) construct a public or semi-public profile within a bounded system, (2) articulate a list of other users with whom they share a connection, and (3) view and traverse their list of connections and those made by others within the system.

(Boyd and Ellison 2007, 2)

Social networking uses, in time globally spent, surpassed e-mail in November 2007. It surpassed e-mail in number of users in July 2009. In terms of users it reached 1 billion by September 2010, with Facebook accounting for about half of it. In 2013 it has almost doubled, particularly because of increasing use in China, India, and Latin America. There is indeed a great diversity of social networking sites (SNS) by countries and cultures. Facebook, started for Harvard-only members in 2004, is present in most of the world, but QQ, Cyworld, and Baidu dominate in China; Orkut in Brazil; Mixi in Japan; etc. In terms of demographics, age is the main differential factor in the use of SNS, with a drop of frequency of use after 50 years of age, and particularly 65. But this is not just a teenager’s activity. The main Facebook U.S. category is in the age group 35–44, whose frequency of use of the site is higher than for younger people. Nearly 60 percent of adults in the U.S. have at least one SNS profile, 30 percent two, and 15 percent three or more. Females are as present as males, except when in a society there is a general gender gap. We observe no differences in education and class, but there is some class specialization of SNS, such as Myspace being lower than FB; LinkedIn is for professionals.

Thus, the most important activity on the Internet at this point in time goes through social networking, and SNS have become the chosen platforms for all kind of activities, not just personal friendships or chatting, but for marketing, e-commerce, education, cultural creativity, media and entertainment distribution, health applications, and sociopolitical activism. This is a significant trend for society at large. Let me explore the meaning of this trend on the basis of the still scant evidence.

Social networking sites are constructed by users themselves building on specific criteria of grouping. There is entrepreneurship in the process of creating sites, then people choose according to their interests and projects. Networks are tailored by people themselves with different levels of profiling and privacy. The key to success is not anonymity, but on the contrary, self-presentation of a real person connecting to real people (in some cases people are excluded from the SNS when they fake their identity). So, it is a self-constructed society by networking connecting to other networks. But this is not a virtual society. There is a close connection between virtual networks and networks in life at large. This is a hybrid world, a real world, not a virtual world or a segregated world.

People build networks to be with others, and to be with others they want to be with on the basis of criteria that include those people who they already know (a selected sub-segment). Most users go on the site every day. It is permanent connectivity. If we needed an answer to what happened to sociability in the Internet world, here it is:

There is a dramatic increase in sociability, but a different kind of sociability, facilitated and dynamized by permanent connectivity and social networking on the web.

Based on the time when Facebook was still releasing data (this time is now gone) we know that in 2009 users spent 500 billion minutes per month. This is not just about friendship or interpersonal communication. People do things together, share, act, exactly as in society, although the personal dimension is always there. Thus, in the U.S. 38 percent of adults share content, 21 percent remix, 14 percent blog, and this is growing exponentially, with development of technology, software, and SNS entrepreneurial initiatives. On Facebook, in 2009 the average user was connected to 60 pages, groups, and events, people interacted per month to 160 million objects (pages, groups, events), the average user created 70 pieces of content per month, and there were 25 billion pieces of content shared per month (web links, news stories, blogs posts, notes, photos). SNS are living spaces connecting all dimensions of people’s experience. This transforms culture because people share experience with a low emotional cost, while saving energy and effort. They transcend time and space, yet they produce content, set up links, and connect practices. It is a constantly networked world in every dimension of human experience. They co-evolve in permanent, multiple interaction. But they choose the terms of their co-evolution.

Thus, people live their physical lives but increasingly connect on multiple dimensions in SNS.

Paradoxically, the virtual life is more social than the physical life, now individualized by the organization of work and urban living.

But people do not live a virtual reality, indeed it is a real virtuality, since social practices, sharing, mixing, and living in society is facilitated in the virtuality, in what I called time ago the “space of flows” (Castells 1996).

Because people are increasingly at ease in the multi-textuality and multidimensionality of the web, marketers, work organizations, service agencies, government, and civil society are migrating massively to the Internet, less and less setting up alternative sites, more and more being present in the networks that people construct by themselves and for themselves, with the help of Internet social networking entrepreneurs, some of whom become billionaires in the process, actually selling freedom and the possibility of the autonomous construction of lives. This is the liberating potential of the Internet made material practice by these social networking sites. The largest of these social networking sites are usually bounded social spaces managed by a company. However, if the company tries to impede free communication it may lose many of its users, because the entry barriers in this industry are very low. A couple of technologically savvy youngsters with little capital can set up a site on the Internet and attract escapees from a more restricted Internet space, as happened to AOL and other networking sites of the first generation, and as could happen to Facebook or any other SNS if they are tempted to tinker with the rules of openness (Facebook tried to make users pay and retracted within days). So, SNS are often a business, but they are in the business of selling freedom, free expression, chosen sociability. When they tinker with this promise they risk their hollowing by net citizens migrating with their friends to more friendly virtual lands.

Perhaps the most telling expression of this new freedom is the transformation of sociopolitical practices on the Internet.

Communication Power: Mass-Self Communication and the Transformation of Politics

Power and counterpower, the foundational relationships of society, are constructed in the human mind, through the construction of meaning and the processing of information according to certain sets of values and interests (Castells 2009).

Ideological apparatuses and the mass media have been key tools of mediating communication and asserting power, and still are. But the rise of a new culture, the culture of autonomy, has found in Internet and mobile communication networks a major medium of mass self-communication and self-organization.

The key source for the social production of meaning is the process of socialized communication. I define communication as the process of sharing meaning through the exchange of information. Socialized communication is the one that exists in the public realm, that has the potential of reaching society at large. Therefore, the battle over the human mind is largely played out in the process of socialized communication. And this is particularly so in the network society, the social structure of the Information Age, which is characterized by the pervasiveness of communication networks in a multimodal hypertext.

The ongoing transformation of communication technology in the digital age extends the reach of communication media to all domains of social life in a network that is at the same time global and local, generic and customized, in an ever-changing pattern.

As a result, power relations, that is the relations that constitute the foundation of all societies, as well as the processes challenging institutionalized power relations, are increasingly shaped and decided in the communication field. Meaningful, conscious communication is what makes humans human. Thus, any major transformation in the technology and organization of communication is of utmost relevance for social change. Over the last four decades the advent of the Internet and of wireless communication has shifted the communication process in society at large from mass communication to mass self-communication. This is from a message sent from one to many with little interactivity to a system based on messages from many to many, multimodal, in chosen time, and with interactivity, so that senders are receivers and receivers are senders. And both have access to a multimodal hypertext in the web that constitutes the endlessly changing backbone of communication processes.

The transformation of communication from mass communication to mass self-communication has contributed decisively to alter the process of social change. As power relationships have always been based on the control of communication and information that feed the neural networks constitutive of the human mind, the rise of horizontal networks of communication has created a new landscape of social and political change by the process of disintermediation of the government and corporate controls over communication. This is the power of the network, as social actors build their own networks on the basis of their projects, values, and interests. The outcome of these processes is open ended and dependent on specific contexts. Freedom, in this case freedom of communicate, does not say anything on the uses of freedom in society. This is to be established by scholarly research. But we need to start from this major historical phenomenon: the building of a global communication network based on the Internet, a technology that embodies the culture of freedom that was at its source.

In the first decade of the twenty-first century there have been multiple social movements around the world that have used the Internet as their space of formation and permanent connectivity, among the movements and with society at large. These networked social movements, formed in the social networking sites on the Internet, have mobilized in the urban space and in the institutional space, inducing new forms of social movements that are the main actors of social change in the network society. Networked social movements have been particularly active since 2010, and especially in the Arab revolutions against dictatorships; in Europe and the U.S. as forms of protest against the management of the financial crisis; in Brazil; in Turkey; in Mexico; and in highly diverse institutional contexts and economic conditions. It is precisely the similarity of the movements in extremely different contexts that allows the formulation of the hypothesis that this is the pattern of social movements characteristic of the global network society. In all cases we observe the capacity of these movements for self-organization, without a central leadership, on the basis of a spontaneous emotional movement. In all cases there is a connection between Internet-based communication, mobile networks, and the mass media in different forms, feeding into each other and amplifying the movement locally and globally.

These movements take place in the context of exploitation and oppression, social tensions and social struggles; but struggles that were not able to successfully challenge the state in other instances of revolt are now powered by the tools of mass self-communication. It is not the technology that induces the movements, but without the technology (Internet and wireless communication) social movements would not take the present form of being a challenge to state power. The fact is that technology is material culture (ideas brought into the design) and the Internet materialized the culture of freedom that, as it has been documented, emerged on American campuses in the 1960s. This culture-made technology is at the source of the new wave of social movements that exemplify the depth of the global impact of the Internet in all spheres of social organization, affecting particularly power relationships, the foundation of the institutions of society. (See case studies and an analytical perspective on the interaction between Internet and networked social movements in Castells 2012.)

The Internet, as all technologies, does not produce effects by itself. Yet, it has specific effects in altering the capacity of the communication system to be organized around flows that are interactive, multimodal, asynchronous or synchronous, global or local, and from many to many, from people to people, from people to objects, and from objects to objects, increasingly relying on the semantic web. How these characteristics affect specific systems of social relationships has to be established by research, and this is what I tried to present in this text. What is clear is that without the Internet we would not have seen the large-scale development of networking as the fundamental mechanism of social structuring and social change in every domain of social life. The Internet, the World Wide Web, and a variety of networks increasingly based on wireless platforms constitute the technological infrastructure of the network society, as the electrical grid and the electrical engine were the support system for the form of social organization that we conceptualized as the industrial society. Thus, as a social construction, this technological system is open ended, as the network society is an open-ended form of social organization that conveys the best and the worse in humankind. Yet, the global network society is our society, and the understanding of its logic on the basis of the interaction between culture, organization, and technology in the formation and development of social and technological networks is a key field of research in the twenty-first century.

We can only make progress in our understanding through the cumulative effort of scholarly research. Only then we will be able to cut through the myths surrounding the key technology of our time. A digital communication technology that is already a second skin for young people, yet it continues to feed the fears and the fantasies of those who are still in charge of a society that they barely understand.

These references are in fact sources of more detailed references specific to each one of the topics analyzed in this text.

Abbate, Janet. A Social History of the Internet. Cambridge, MA: MIT Press, 1999.

Boyd, Danah M., and Nicole B. Ellison. “Social Network Sites: Definition, History, and Scholarship.” Journal of Computer-Mediated Communication 13, no. 1 (2007).

Cardoso, Gustavo, Angus Cheong, and Jeffrey Cole (eds). World Wide Internet: Changing Societies, Economies and Cultures. Macau: University of Macau Press, 2009.

Castells, Manuel. The Information Age: Economy, Society, and Culture. 3 vols. Oxford: Blackwell, 1996–2003.

———. The Internet Galaxy: Reflections on the Internet, Business, and Society. Oxford: Oxford University Press, 2001.

———. Communication Power. Oxford: Oxford University Press, 2009.

———. Networks of Outrage and Hope: Social Movements in the Internet Age. Cambridge, UK: Polity Press, 2012.

Castells, Manuel, Imma Tubella, Teresa Sancho, and Meritxell Roca.

La transición a la sociedad red. Barcelona: Ariel, 2007.

Hilbert, Martin, and Priscilla López. “The World’s Technological Capacity to Store, Communicate, and Compute Information.” Science 332, no. 6025 (April 1, 2011): pp. 60–65.

Papacharissi, Zizi, ed. The Networked Self: Identity, Community, and Culture on Social Networking Sites. Routledge, 2010.

Rainie. Lee, and Barry Wellman. Networked: The New Social Operating System. Cambridge, MA: MIT Press, 2012.

Trajectory Partnership (Michael Willmott and Paul Flatters). The Information Dividend: Why IT Makes You “Happier.” Swindon: British Informatics Society Limited, 2010. http://www.bcs.org/upload/pdf/info-dividend-full-report.pdf

Selected Web References.   Used as sources for analysis in the chapter

Agência para a Sociedade do Conhecimento. “Observatório de Sociedade da Informação e do Conhecimento (OSIC).” http://www.umic.pt/index.php?option=com_content&task=view&id=3026&Itemid=167

BCS, The Chartered Institute for IT. “Features, Press and Policy.” http://www.bcs.org/category/7307

Center for the Digital Future. The World Internet Project International Report. 4th ed. Los Angeles: USC Annenberg School, Center for the Digital Future, 2012. http://www.worldinternetproject.net/_files/_Published/_oldis/770_2012wip_report4th_ed.pdf

ESRC (Economic & Social Research Council). “Papers and Reports.” Virtual Society. http://virtualsociety.sbs.ox.ac.uk/reports.htm

Fundación Orange. “Análisis y Prospectiva: Informe eEspaña.” Fundación Orange. http://fundacionorange.es/fundacionorange/analisisprospectiva.html

Fundación Telefónica. “Informes SI.” Fundación Telefónica. http://sociedadinformacion.fundacion.telefonica.com/DYC/SHI/InformesSI/seccion=1190&idioma=es_ES.do

IN3 (Internet Interdisciplinary Institute). UOC. “Project Internet Catalonia (PIC): An Overview.” Internet Interdisciplinary Institute, 2002–07. http://www.uoc.edu/in3/pic/eng/

International Telecommunication Union. “Annual Reports.” http://www.itu.int/osg/spu/sfo/annual_reports/index.html

Nielsen Company. “Reports.” 2013. http://www.nielsen.com/us/en/reports/2013.html?tag=Category:Media+ and+Entertainment

Oxford Internet Surveys. “Publications.” http://microsites.oii.ox.ac.uk/oxis/publications

Pew Internet & American Life Project. “Social Networking.” Pew Internet. http://www.pewinternet.org/Topics/Activities-and-Pursuits/Social-Networking.aspx?typeFilter=5

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  • The Internet and the Pandemic

90% of Americans say the internet has been essential or important to them, many made video calls and 40% used technology in new ways. But while tech was a lifeline for some, others faced struggles

Table of contents.

  • 1. How the internet and technology shaped Americans’ personal experiences amid COVID-19
  • 2. Parents, their children and school during the pandemic
  • 3. Navigating technological challenges
  • 4. The role of technology in COVID-19 vaccine registration
  • Acknowledgments
  • Methodology

internet problems essay

Pew Research Center has a long history of studying technology adoption trends and the impact of digital technology on society. This report focuses on American adults’ experiences with and attitudes about their internet and technology use during the COVID-19 outbreak. For this analysis, we surveyed 4,623 U.S. adults from April 12-18, 2021. Everyone who took part is a member of the Center’s American Trends Panel (ATP), an online survey panel that is recruited through national, random sampling of residential addresses. This way nearly all U.S. adults have a chance of selection. The survey is weighted to be representative of the U.S. adult population by gender, race, ethnicity, partisan affiliation, education and other categories. Read more about the  ATP’s methodology .

Chapter 1 of this report includes responses to an open-ended question and the overall report includes a number of quotations to help illustrate themes and add nuance to the survey findings. Quotations may have been lightly edited for grammar, spelling and clarity. The first three themes mentioned in each open-ended response, according to a researcher-developed codebook, were coded into categories for analysis. 

Here are the questions used for this report , along with responses, and its methodology .

Technology has been a lifeline for some during the coronavirus outbreak but some have struggled, too

The  coronavirus  has transformed many aspects of Americans’ lives. It  shut down  schools, businesses and workplaces and forced millions to  stay at home  for extended lengths of time. Public health authorities recommended  limits on social contact  to try to contain the spread of the virus, and these profoundly altered the way many worked, learned, connected with loved ones, carried out basic daily tasks, celebrated and mourned. For some, technology played a role in this transformation.  

Results from a new Pew Research Center survey of U.S. adults conducted April 12-18, 2021, reveal the extent to which people’s use of the internet has changed, their views about how helpful technology has been for them and the struggles some have faced. 

The vast majority of adults (90%) say the internet has been at least important to them personally during the pandemic, the survey finds. The share who say it has been  essential  – 58% – is up slightly from 53% in April 2020. There have also been upticks in the shares who say the internet has been essential in the past year among those with a bachelor’s degree or more formal education, adults under 30, and those 65 and older. 

A large majority of Americans (81%) also say they talked with others via video calls at some point since the pandemic’s onset. And for 40% of Americans, digital tools have taken on new relevance: They report they used technology or the internet in ways that were new or different to them. Some also sought upgrades to their service as the pandemic unfolded: 29% of broadband users did something to improve the speed, reliability or quality of their high-speed internet connection at home since the beginning of the outbreak.

Still, tech use has not been an unmitigated boon for everyone. “ Zoom fatigue ” was widely speculated to be a problem in the pandemic, and some Americans report related experiences in the new survey: 40% of those who have ever talked with others via video calls since the beginning of the pandemic say they have felt worn out or fatigued often or sometimes by the time they spend on them. Moreover,  changes in screen time  occurred for  Americans generally  and for  parents of young children . The survey finds that a third of all adults say they tried to cut back on time spent on their smartphone or the internet at some point during the pandemic. In addition, 72% of parents of children in grades K-12 say their kids are spending more time on screens compared with before the outbreak. 1

For many, digital interactions could only do so much as a stand-in for in-person communication. About two-thirds of Americans (68%) say the interactions they would have had in person, but instead had online or over the phone, have generally been useful – but not a replacement for in-person contact. Another 15% say these tools haven’t been of much use in their interactions. Still, 17% report that these digital interactions have been just as good as in-person contact.

About two-thirds say digital interactions have been useful, but not a replacement for in-person contact

Some types of technology have been more helpful than others for Americans. For example, 44% say text messages or group messaging apps have helped them a lot to stay connected with family and friends, 38% say the same about voice calls and 30% say this about video calls. Smaller shares say social media sites (20%) and email (19%) have helped them in this way.

The survey offers a snapshot of Americans’ lives just over one year into the pandemic as they reflected back on what had happened. It is important to note the findings were gathered in April 2021, just before  all U.S. adults became eligible for coronavirus vaccine s. At the time, some states were  beginning to loosen restrictions  on businesses and social encounters. This survey also was fielded before the delta variant  became prominent  in the United States,  raising concerns  about new and  evolving variants . 

Here are some of the key takeaways from the survey.

Americans’ tech experiences in the pandemic are linked to digital divides, tech readiness 

Some Americans’ experiences with technology haven’t been smooth or easy during the pandemic. The digital divides related to  internet use  and  affordability  were highlighted by the pandemic and also emerged in new ways as life moved online.

For all Americans relying on screens during the pandemic,  connection quality  has been important for school assignments, meetings and virtual social encounters alike. The new survey highlights difficulties for some: Roughly half of those who have a high-speed internet connection at home (48%) say they have problems with the speed, reliability or quality of their home connection often or sometimes. 2

Beyond that, affordability  remained a persistent concern  for a portion of digital tech users as the pandemic continued – about a quarter of home broadband users (26%) and smartphone owners (24%) said in the April 2021 survey that they worried a lot or some about paying their internet and cellphone bills over the next few months. 

From parents of children facing the “ homework gap ” to Americans struggling to  afford home internet , those with lower incomes have been particularly likely to struggle. At the same time, some of those with higher incomes have been affected as well.

60% of broadband users with lower incomes often or sometimes have connection problems, and 46% are worried at least some about paying for broadband

Affordability and connection problems have hit broadband users with lower incomes especially hard. Nearly half of broadband users with lower incomes, and about a quarter of those with midrange incomes, say that as of April they were at least somewhat worried about paying their internet bill over the next few months. 3 And home broadband users with lower incomes are roughly 20 points more likely to say they often or sometimes experience problems with their connection than those with relatively high incomes. Still, 55% of those with lower incomes say the internet has been essential to them personally in the pandemic.

At the same time, Americans’ levels of formal education are associated with their experiences turning to tech during the pandemic. 

Adults with a bachelor’s, advanced degree more likely than others to make daily video calls, use tech in new ways, consider internet essential amid COVID-19

Those with a bachelor’s or advanced degree are about twice as likely as those with a high school diploma or less formal education to have used tech in new or different ways during the pandemic. There is also roughly a 20 percentage point gap between these two groups in the shares who have made video calls about once a day or more often and who say these calls have helped at least a little to stay connected with family and friends. And 71% of those with a bachelor’s degree or more education say the internet has been essential, compared with 45% of those with a high school diploma or less.

More broadly, not all Americans believe they have key tech skills. In this survey, about a quarter of adults (26%) say they usually need someone else’s help to set up or show them how to use a new computer, smartphone or other electronic device. And one-in-ten report they have little to no confidence in their ability to use these types of devices to do the things they need to do online. This report refers to those who say they experience either or both of these issues as having “lower tech readiness.” Some 30% of adults fall in this category. (A full description of how this group was identified can be found in  Chapter 3. )

‘Tech readiness,’ which is tied to people’s confident and independent use of devices, varies by age

These struggles are particularly acute for older adults, some of whom have had to  learn new tech skills  over the course of the pandemic. Roughly two-thirds of adults 75 and older fall into the group having lower tech readiness – that is, they either have little or no confidence in their ability to use their devices, or generally need help setting up and learning how to use new devices. Some 54% of Americans ages 65 to 74 are also in this group. 

Americans with lower tech readiness have had different experiences with technology during the pandemic. While 82% of the Americans with lower tech readiness say the internet has been at least important to them personally during the pandemic, they are less likely than those with higher tech readiness to say the internet has been essential (39% vs. 66%). Some 21% of those with lower tech readiness say digital interactions haven’t been of much use in standing in for in-person contact, compared with 12% of those with higher tech readiness. 

46% of parents with lower incomes whose children faced school closures say their children had at least one problem related to the ‘homework gap’

As school moved online for many families, parents and their children experienced profound changes. Fully 93% of parents with K-12 children at home say these children had some online instruction during the pandemic. Among these parents, 62% report that online learning has gone very or somewhat well, and 70% say it has been very or somewhat easy for them to help their children use technology for online instruction.

Still, 30% of the parents whose children have had online instruction during the pandemic say it has been very or somewhat difficult for them to help their children use technology or the internet for this. 

Remote learning has been widespread during the pandemic, but children from lower-income households have been particularly likely to face ‘homework gap’

The survey also shows that children from households with lower incomes who faced school closures in the pandemic have been especially likely to encounter tech-related obstacles in completing their schoolwork – a phenomenon contributing to the “ homework gap .”

Overall, about a third (34%) of all parents whose children’s schools closed at some point say their children have encountered at least one of the tech-related issues we asked about amid COVID-19: having to do schoolwork on a cellphone, being unable to complete schoolwork because of lack of computer access at home, or having to use public Wi-Fi to finish schoolwork because there was no reliable connection at home. 

This share is higher among parents with lower incomes whose children’s schools closed. Nearly half (46%) say their children have faced at least one of these issues. Some with higher incomes were affected as well – about three-in-ten (31%) of these parents with midrange incomes say their children faced one or more of these issues, as do about one-in-five of these parents with higher household incomes.

More parents say their screen time rules have become less strict under pandemic than say they’ve become more strict

Prior Center work has documented this “ homework gap ” in other contexts – both  before the coronavirus outbreak  and  near the beginning of the pandemic . In April 2020, for example, parents with lower incomes were particularly likely to think their children would face these struggles amid the outbreak.

Besides issues related to remote schooling, other changes were afoot in families as the pandemic forced many families to shelter in place. For instance, parents’ estimates of their children’s screen time – and family rules around this – changed in some homes. About seven-in-ten parents with children in kindergarten through 12th grade (72%) say their children were spending more time on screens as of the April survey compared with before the outbreak. Some 39% of parents with school-age children say they have become less strict about screen time rules during the outbreak. About one-in-five (18%) say they have become more strict, while 43% have kept screen time rules about the same. 

More adults now favor the idea that schools should provide digital technology to all students during the pandemic than did in April 2020

Americans’ tech struggles related to digital divides gained attention from policymakers and news organizations as the pandemic progressed.

On some policy issues, public attitudes changed over the course of the outbreak – for example, views on what K-12 schools should provide to students shifted. Some 49% now say K-12 schools have a responsibility to provide all students with laptop or tablet computers in order to help them complete their schoolwork during the pandemic, up 12 percentage points from a year ago.

Growing shares across political parties say K-12 schools should give all students computers amid COVID-19

The shares of those who say so have increased for both major political parties over the past year: This view shifted 15 points for Republicans and those who lean toward the GOP, and there was a 9-point increase for Democrats and Democratic leaners.

However, when it comes to views of policy solutions for internet access more generally, not much has changed. Some 37% of Americans say that the government has a responsibility to ensure all Americans have high-speed internet access during the outbreak, and the overall share is unchanged from April 2020 – the first time Americans were asked this specific question about the government’s pandemic responsibility to provide internet access. 4

Democrats are more likely than Republicans to say the government has this responsibility, and within the Republican Party, those with lower incomes are more likely to say this than their counterparts earning more money. 

Video calls and conferencing have been part of everyday life

Americans’ own words provide insight into exactly how their lives changed amid COVID-19. When asked to describe the new or different ways they had used technology, some Americans mention video calls and conferencing facilitating a variety of virtual interactions – including attending events like weddings, family holidays and funerals or transforming where and how they worked. 5 From family calls, shopping for groceries and placing takeout orders online to having telehealth visits with medical professionals or participating in online learning activities, some aspects of life have been virtually transformed: 

“I’ve gone from not even knowing remote programs like Zoom even existed, to using them nearly every day.” – Man, 54

“[I’ve been] h andling … deaths of family and friends remotely, attending and sharing classical music concerts and recitals with other professionals, viewing [my] own church services and Bible classes, shopping. … Basically, [the internet has been] a lifeline.”  – Woman, 69

“I … use Zoom for church youth activities. [I] use Zoom for meetings. I order groceries and takeout food online. We arranged for a ‘digital reception’ for my daughter’s wedding as well as live streaming the event.” – Woman, 44

Among those who have used video calls during the outbreak, 40% feel fatigued or worn out at least sometimes from time spent on these calls

When asked about video calls specifically, half of Americans report they have talked with others in this way at least once a week since the beginning of the outbreak; one-in-five have used these platforms daily. But how often people have experienced this type of digital connectedness varies by age. For example, about a quarter of adults ages 18 to 49 (27%) say they have connected with others on video calls about once a day or more often, compared with 16% of those 50 to 64 and just 7% of those 65 and older. 

Even as video technology became a part of life for users, many  accounts of burnout  surfaced and some speculated that “Zoom fatigue” was setting in as Americans grew weary of this type of screen time. The survey finds that some 40% of those who participated in video calls since the beginning of the pandemic – a third of all Americans – say they feel worn out or fatigued often or sometimes from the time they spend on video calls. About three-quarters of those who have been on these calls several times a day in the pandemic say this.

Fatigue is not limited to frequent users, however: For example, about a third (34%) of those who have made video calls about once a week say they feel worn out at least sometimes.

These are among the main findings from the survey. Other key results include:

Some Americans’ personal lives and social relationships have changed during the pandemic:  Some 36% of Americans say their own personal lives changed in a major way as a result of the coronavirus outbreak. Another 47% say their personal lives changed, but only a little bit.   About half (52%) of those who say major change has occurred in their personal lives due to the pandemic also say they have used tech in new ways, compared with about four-in-ten (38%) of those whose personal lives changed a little bit and roughly one-in-five (19%) of those who say their personal lives stayed about the same.

Even as tech helped some to stay connected, a quarter of Americans say they feel less close to close family members now compared with before the pandemic, and about four-in-ten (38%) say the same about friends they know well. Roughly half (53%) say this about casual acquaintances.

The majority of those who tried to sign up for vaccine appointments in the first part of the year went online to do so:  Despite early problems with  vaccine rollout  and  online registration systems , in the April survey tech problems did  not  appear to be major struggles for most adults who had tried to sign up online for COVID-19 vaccines. The survey explored Americans’ experiences getting these vaccine appointments and reveals that in April 57% of adults had tried to sign themselves up and 25% had tried to sign someone else up. Fully 78% of those who tried to sign themselves up and 87% of those who tried to sign others up were online registrants. 

When it comes to difficulties with the online vaccine signup process, 29% of those who had tried to sign up online – 13% of all Americans – say it was very or somewhat difficult to sign themselves up for vaccines at that time. Among five reasons for this that the survey asked about, the most common  major  reason was lack of available appointments, rather than tech-related problems. Adults 65 and older who tried to sign themselves up for the vaccine online were the most likely age group to experience at least some difficulty when they tried to get a vaccine appointment.

Tech struggles and usefulness alike vary by race and ethnicity.  Americans’ experiences also have varied across racial and ethnic groups. For example, Black Americans are more likely than White or Hispanic adults to meet the criteria for having “lower tech readiness.” 6 Among broadband users, Black and Hispanic adults were also more likely than White adults to be worried about paying their bills for their high-speed internet access at home as of April, though the share of Hispanic Americans who say this declined sharply since April 2020. And a majority of Black and Hispanic broadband users say they at least sometimes have experienced problems with their internet connection. 

Still, Black adults and Hispanic adults are more likely than White adults to say various technologies – text messages, voice calls, video calls, social media sites and email – have helped them a lot to stay connected with family and friends amid the pandemic.

Tech has helped some adults under 30 to connect with friends, but tech fatigue also set in for some.  Only about one-in-five adults ages 18 to 29 say they feel closer to friends they know well compared with before the pandemic. This share is twice as high as that among adults 50 and older. Adults under 30 are also more likely than any other age group to say social media sites have helped a lot in staying connected with family and friends (30% say so), and about four-in-ten of those ages 18 to 29 say this about video calls. 

Screen time affected some negatively, however. About six-in-ten adults under 30 (57%) who have ever made video calls in the pandemic say they at least sometimes feel worn out or fatigued from spending time on video calls, and about half (49%) of young adults say they have tried to cut back on time spent on the internet or their smartphone.

  • Throughout this report, “parents” refers to those who said they were the parent or guardian of any children who were enrolled in elementary, middle or high school and who lived in their household at the time of the survey. ↩
  • People with a high-speed internet connection at home also are referred to as “home broadband users” or “broadband users” throughout this report. ↩
  • Family incomes are based on 2019 earnings and adjusted for differences in purchasing power by geographic region and for household sizes. Middle income is defined here as two-thirds to double the median annual family income for all panelists on the American Trends Panel. Lower income falls below that range; upper income falls above it. ↩
  • A separate  Center study  also fielded in April 2021 asked Americans what the government is responsible for on a number of topics, but did not mention the coronavirus outbreak. Some 43% of Americans said in that survey that the federal government has a responsibility to provide high-speed internet for all Americans. This was a significant increase from 2019, the last time the Center had asked that more general question, when 28% said the same. ↩
  • Quotations in this report may have been lightly edited for grammar, spelling and clarity. ↩
  • There were not enough Asian American respondents in the sample to be broken out into a separate analysis. As always, their responses are incorporated into the general population figures throughout this report. ↩

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Essay On Internet for Students and Children

500+ words essay on internet.

We live in the age of the internet. Also, it has become an important part of our life that we can’t live without it. Besides, the internet is an invention of high-end science and modern technology . Apart from that, we are connected to internet 24×7. Also, we can send big and small messages and information faster than ever. In this essay on the Internet, we are going to discuss various things related to the internet.

Essay On Internet

Reach of Internet

It is very difficult to estimate the area that the internet cover. Also, every second million people remain connected to it with any problem or issue. Apart from that, just like all the things the internet also has some good and bad effect on the life of people. So the first thing which we have to do is learn about the good and bad effect of the internet.

Good effects of the internet mean all those things that the internet make possible. Also, these things make our life easier and safer.

Bad effects of the internet mean all those things that we can no longer do because of the internet. Also, these things cause trouble for oneself and others too.

You can access in any corner of the world. Also, it is very easy to use and manage. In today’s world, we cannot imagine our life without it.

Get the huge list of more than 500 Essay Topics and Ideas

Uses Of Internet

From the time it first came into existence until now the internet has completed a long journey. Also, during this journey, the internet has adopted many things and became more user-friendly and interactive. Besides, every big and small things are available on internet and article or material that you require can be obtainable from internet.

internet problems essay

Tim Berners-Lee can be called one of the main father of internet as he invented/discovered the WWW (World Wide Web) which is used on every website. Also, there are millions of pages and website on the internet that it will take you years to go through all of them.

The Internet can be used to do different things like you can learn, teach, research, write, share, receive, e-mail , explore, and surf the internet.

Read Essay on Technology here

Convenience Due To Internet

Because of internet, our lives have become more convenient as compared to the times when we don’t have internet. Earlier, we have to stand in queues to send mails (letters), for withdrawing or depositing money, to book tickets, etc. but after the dawn of the internet, all these things become quite easy. Also, we do not have to waste our precious time standing in queues.

Also, the internet has contributed a lot to the environment as much of the offices (government and private), school and colleges have become digital that saves countless paper.

Although, there is no doubt that the internet had made our life easier and convenient but we can’t leave the fact that it has caused many bigger problems in the past. And with the speed, we are becoming addict to it a day in will come when it will become our basic necessity.

{ “@context”: “https://schema.org”, “@type”: “FAQPage”, “mainEntity”: [ { “@type”: “Question”, “name”: “What are the limitation of internet?”, “acceptedAnswer”: { “@type”: “Answer”, “text”: “Although internet can help you with anything but there are certain limitation to it. First of it does not have a physical appearance. Secondly, it does not have emotions and thirdly, it can’t send you to a place where you can’t go (physically).” } }, { “@type”: “Question”, “name”: “What is the ideal age for using internet?”, “acceptedAnswer”: { “@type”: “Answer”, “text”: “Nowadays everybody from small kids to adult is internet addicts. So it is difficult to decide an ideal age for using internet. However, according to researches using internet from an early age can cause problems in the child so internet usage of small children should be controlled or banned.” } } ] }

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Home — Essay Samples — Information Science and Technology — Internet — The Impact of Internet Addiction in Teenagers

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The Impact of Internet Addiction in Teenagers

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Published: Sep 5, 2023

Words: 590 | Page: 1 | 3 min read

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Causes and triggers of internet addiction, consequences of internet addiction, prevention and intervention strategies, professional support and mental health awareness.

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Essay on Importance of Internet: Samples for Students

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  • Nov 23, 2023

essay on importance of internet

Internet is not just a need or luxury, it has become a household necessity. It was used as a source of entertainment but now it is impossible to work in offices or study without the Internet. When the global pandemic locked everyone in their house, it became an important medium to connect, study and work. Students were able to study without the risk of catching COVID-19 because of the Internet. The importance of the internet is also a common topic in various entrance exams such as SAT , TOEFL , and UPSC . In this blog, you will learn how to write an essay on the importance of the Internet.

This Blog Includes:

Tips to write the perfect essay on internet, sample 1 of essay on the importance of the internet (100 words), sample essay 2 – importance of the internet (150 words), sample essay 3 on use of internet for student (300 words).

Also Read: LNAT Sample Essays

internet problems essay

Now the task of essay writing may not always be easy, hence candidates must always know a few tips to write the perfect essay. Mentioned below are a few tips for writing the correct essay:

  • Prepare a basic outline to make sure there is continuity and relevance and no break in the structure of the essay
  • Follow a given structure. Begin with an introduction then move on to the body which should be detailed and encapsulate the essence of the topic and finally the conclusion for readers to be able to comprehend the essay in a certain manner
  • Students can also try to include solutions in their conclusion to make the essay insightful and lucrative to read.

Also Read: UPSC Essay Topics

The last few years have witnessed heavy reliance on the Internet. This has been because of multiple advantages that it has to offer – for instance, reducing work stress and changing the face of communication most importantly. If we take the current scenario, we cannot ignore how important the Internet is in our everyday lives. It is now indeed a challenging task to visualize a world without the internet. One may define the internet as a large library composed of stuff like – records, pictures, websites, and pieces of information. Another sector in which the internet has an undeniably important role to play is the field of communication. Without access to the internet, the ability to share thoughts and ideas across the globe would have also been just a dream. 

Also Read: IELTS Essay Topics

With the significant progress in technology, the importance of the internet has only multiplied with time. The dependence on the internet has been because of multiple advantages that it has to offer – for instance, reducing work stress and changing the face of communication most importantly. By employing the correct usage of the internet, we can find various information about the world. The internet hosts Wikipedia, which is considered to be one of the largest best-composed reference books kept up by a vast community of volunteer scholars and editors from all over the world. Through the internet, one may get answers to all their curiosity.

In the education sector too, it plays a major role, especially taking into consideration the pandemic. The Internet during the pandemic provided an easy alternative to replace the traditional education system and offers additional resources for studying, students can take their classes in the comforts of their homes. Through the internet, they can also browse for classes – lectures at no extra cost. The presence of the Internet is slowly replacing the use of traditional newspapers. It offers various recreational advantages as well. It can be correctly said that the internet plays a great role in the enhancement of quality of life.

Also Read: TOEFL Sample Essays

One may correctly define the 21st century as the age of science and technology. However, this has been possible not only by the efforts of the current generation but also by the previous generation. The result of one such advancement in the field of science and technology is the Internet. What is the Internet? So the internet can be called a connected group of networks that enable electronic communication. It is considered to be the world’s largest communication connecting millions of users.

The dependence on the internet has been because of multiple advantages that it has to offer – for instance, reducing work stress and changing the face of communication most importantly. Given the current scenario, the Internet has become a massive part of our daily lives, and it is now a challenging task to imagine the world without the Internet. The importance of the Internet in the field of communication definitely cannot be ignored.

Without access to the internet, the ability to share thoughts and ideas across the globe would have been just a dream. Today we can talk to people all over the globe only because of services like email, messenger, etc that are heavily reliant on the internet. Without the internet, it would be hard to imagine how large the world would be. The advent of the internet has made the task of building global friendships very easy.

The youth is mainly attracted by entertainment services. Streaming platforms like Amazon , Netflix, and YouTube have also gained immense popularity among internet users over the past few years. The presence of the Internet is slowly replacing the use of traditional newspapers among people too. 

In addition to these, it has various recreational advantages to offer as well. For instance, people can search for fun videos to watch and play games online with friends and other people all over the globe. Hence, we can say the internet holds immense importance in today’s era. Internet technology has indeed changed the dynamics of how we communicate, respond or entertain ourselves. Its importance in everyday life is never-ending. It can be correctly said that the internet plays a great role in the enhancement of quality of life. In the future too, we will see further changes in technology .

Also Read: SAT to Drop Optional Essays and Subject Tests from the Exam

Related Articles

The internet provides us with facts and data, as well as information and knowledge, to aid in our personal, social, and economic development. The internet has various applications; nevertheless, how we utilize it in our daily lives is determined by our particular needs and ambitions.

Here are five uses of the internet: email; sharing of files; watching movies and listening to songs; research purposes; and education.

The Internet has also altered our interactions with our families, friends, and life partners. Everyone is now connected to everyone else in a more simplified, accessible, and immediate manner; we can conduct part of our personal relationships using our laptops, smartphones, and tablets.

This was all about an essay on importance of Internet. The skill of writing an essay comes in handy when appearing for standardized language tests. Thinking of taking one soon? Leverage Live provides the best online test prep for the same. Register today to know more!

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IELTS Writing Task 2: Problem Solution Essay with Sample Answer

  • Post author By IELTSAcademic
  • Post date July 26, 2012
  • 8 Comments on IELTS Writing Task 2: Problem Solution Essay with Sample Answer

IELTS Writing Task 2: Question

Try this problem solution essay about the internet. I’m sure you can think of many problems but I suggest you write about only two. You have only 40 minutes in which to write your answer.

The internet has transformed the way information is shared and consumed, but it has also created problems that did not exist before. What are the most serious problems associated with the internet and what solutions can you suggest?

IELTS Writing Task 2: Model Answer

There is no doubt that the internet has revolutionised communication and information-sharing in the same way that the telegraph and the television did before it. However, societies have had to cope with unanticipated new problems, including crimes which traditional laws are powerless to prevent. This essay will address some of the illegal acts enabled by the internet and propose solutions.

To begin with, the global scale of the internet means that national laws are no longer adequate to control what happens online. Take restrictions on legal reporting, for example. In some countries, the media is prohibited from revealing details of a defendant’s past in case this prejudices a fair trial. However, such restrictions are no longer enforceable now that information may be freely published in other countries and accessed by all. The only solution here, it seems, is to adopt global standards. Since the internet traverses national borders, the flow of information can only be controlled if all nations agree on what can and cannot be shared.

Another problem concerns anonymity, as internet users can easily conceal their identity and even impersonate others. Many crimes such as identity theft and child abuse result from the ease with which criminals can operate anonymously online. Some have proposed a system of online identification, similar to a passport, which would allow all internet users to be verified and traced. I believe this idea should be explored further, though there are clearly concerns about the security of those who use the internet to protest against oppressive regimes.

In conclusion, the only long-term solution to the problem of internet crime is greater international cooperation. Since the problem is global is scale, the solution must also be global. A new agency of the United Nations should be created to tackle the problems described here.

(298 words, IELTS 8.5)

Why does this Task 2 answer get an IELTS Band 8 score?

Task response: The model answer fully answers the question by stating two distinct problems caused by the internet together with relevant solutions to each problem. Each problem is illustrated with examples. The style is appropriate to academic writing and the answer is at least 250 words in length.

Coherence and cohesion: The introduction to this problem solution essay ends with a clear thesis statement. Each body paragraph deals with a different problem and its solution. Examples are signalled with logical connectives like  for example and such as . The conclusion contains a clear recommendation which follows from the body.

Lexical resource:  There are many instances of higher-level vocabulary such as prohibited , verified and oppressive . Examples of good collocation include prejudices a fair trial and tackle the problems . There are no spelling errors and correct word forms are used throughout.

Grammatical range and accuracy: The candidate uses a wide range of conjunctions to link ideas into more complex sentences. Where necessary, the candidate uses a shorter sentence to emphasise a point more strongly. Verb tenses, including modals, are always accurate. Punctuation is handled skillfully throughout.

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INTERNET: PROBLEMS AND SOLUTIONS

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IELTS essay INTERNET: PROBLEMS AND SOLUTIONS

  • Television, newspapers, magazines, and other media pay too much attention to the personal lives of famous people such as public figures and celebrities. Use specific reasons and details to explain your opinion. Public figures and celebrities are famous among the mankind. All people were followed by them. All human are very much concern about their lifestyle, interests and personal lives. According this, Television, Newspapers, Magazines and other media pay too much attention to personal lives of famous p ...
  • In today’s world, it is more important to work quickly and risk mistakes than to work slowly and make sure that everything is correct. Use specific reasons and examples to support your answer. In the contemporary world, accuracy and speed play a decisive role in achieving the efficiency of any job. The controversial question is which of the two factors is more important than the other. I believe that doing work with high accuracy, even slowly, is more effective than doing work quickly wit ...
  • Recently you have attended a job interview which went well, but you are still waiting for the result. Write a letter to HR manager of the company. In your letter, you should: give details of the job tell why you think the interview went well explain why you need to know the result. Dear Sir/Madam, I am writing this letter to ask you about my interview result. My name is Ms. Su Myat Kyaw Lin and I was one of the interview candidates for senior software engineer position at your company and my interview date was on 8th May 2022. I was completed both coding test and theoretical ...
  • Some people think that current environmental issues are global problems and should therefore be dealt with by the government while others believe that these problems can only tackled by individuals. Environmental concerns today are a matter of concern that the whole world is facing simultaneously. There are sections of society who believe that this is more of a government problem, whilst others believe that this is a problem that can be only solved through individual intervention. From my persp ...
  • In recent years, there has been a rise in the popularity of second-hand clothing amongst the younger generation. Why is this happening? Do you think it’s a positive or negative development? The young generation is inclining to second-hand dress lately. The reason is that second-hand dresses are economical and I believe that this is a positive development because reusing products will put less pressure on our planet's environment. Second-hand products are less expensive which are much ...
  • Some people believe that all children should learn a foreign language from the time they start school, while others believe it is better to wait until a child is at secondary school. The issue of time on learning another language has always been contraversial: some think formative ages are the best time for that, whereas others supports towards the high school. Although many give their preference to elementary school, I give mine to the secondery one. It is quick studying that ...
  • Today tourism is one of the world’s biggest industries and many poorer countries are depending more and more on tourism for their economy. What are some of the advantages and disadvantages of having a large number of tourists visiting a country? In todays world tourism is important sector of any country developing countries are more depending on tourism industry fore their economy. In this essay I will discuss both advantages and drawbacks of tourism. There are mainly two advantages of tourism in countries First of all it is help to get fo ...
  • The graph below shows the contribution of three sectors- agriculture, manufacturing, and business and financial services- to the UK economy in the twentieth century. The bar chart compares the percentage of three different areas, which contributed to the UK economic input in the period of four years, from 1900 to 2000. Overall, it can be observed that the agricultural sector and the manufacturing area showed a downward trend, while business and financial service ...
  • Some parents want their children to read only serious educational books at all times, and they think it is a waste of time to read any entertainments books. Education is always a heated topic around people’s life. Some parents think that reading entertainments book is useless for their children’s growth, they should spend all the time on serious educational books. Personally, I do not support this opinion. The reading entertainment book could beneficia ...
  • Topic: Some people think that the best way to reduce time spent travelling to work is to replace parks and gardens close to the city with apartment buildings for commuters, but others disagree. Discussion both views and give your own opinion. People have different views about whether people have to spend more and more time traveling to work and from work because of the expansion of metropolises. Although it can be argued that the parks and gardens were demolished to make room for the apartment building, I am of the opinion that people sh ...
  • Some people point that experiential learning can work well in formal education. However, others think a traditional form of teaching is the best. Do you think experiential learning can work well in high schools or colleges? Although such topics in all likelihood never will yield a consensual agreement, the constructive dialogue on experimental learning versus traditional teaching can lead to thought-provoking discussions. My view is that irrespective of the numerous arguments that exist on either side, traditional meth ...
  • With the increase of digital media available online, the role of the library has become obsolete. Universities should only procure digital materials rather than constantly textbooks. Discuss both the advantages and disadvantages of this position and give your own point of view In recent years, the availability of online digital media is rising and it affects that library is left by many people. It is suggested that University should only get digital books rather than the physical ones. This trend has its advantages and disadvantages. However, in my opinion, this is a good ...

Democracy Dies Behind Paywalls

The case for making journalism free—at least during the 2024 election

A print newspaper with a paywall

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Produced by ElevenLabs and News Over Audio (NOA) using AI narration.

How many times has it happened? You’re on your computer, searching for a particular article, a hard-to-find fact, or a story you vaguely remember, and just when you seem to have discovered the exact right thing, a paywall descends. “$1 for Six Months.” “Save 40% on Year 1.” “Here’s Your Premium Digital Offer.” “Already a subscriber?” Hmm, no.

Now you’re faced with that old dilemma: to pay or not to pay. (Yes, you may face this very dilemma reading this story in The Atlantic .) And it’s not even that simple. It’s a monthly or yearly subscription—“Cancel at any time.” Is this article or story or fact important enough for you to pay?

Or do you tell yourself—as the overwhelming number of people do—that you’ll just keep searching and see if you can find it somewhere else for free?

According to the Reuters Institute for the Study of Journalism, more than 75 percent of America’s leading newspapers, magazines, and journals are behind online paywalls. And how do American news consumers react to that? Almost 80 percent of Americans steer around those paywalls and seek out a free option.

Paywalls create a two-tiered system: credible, fact-based information for people who are willing to pay for it, and murkier, less-reliable information for everyone else. Simply put, paywalls get in the way of informing the public, which is the mission of journalism. And they get in the way of the public being informed, which is the foundation  of democracy. It is a terrible time for the press to be failing at reaching people, during an election in which democracy is on the line. There’s a simple, temporary solution: Publications should suspend their paywalls for all 2024 election coverage and all information that is beneficial to voters. Democracy does not die in darkness—it dies behind paywalls.

The problem is not just that professionally produced news is behind a wall; the problem is that paywalls increase the proportion of free and easily available stories that are actually filled with misinformation and disinformation. Way back in 1995 (think America Online), the UCLA professor Eugene Volokh predicted that the rise of “cheap speech”—free internet content—would not only democratize mass media by allowing new voices, but also increase the proliferation of misinformation and conspiracy theories, which would then destabilize mass media.

Paul Barrett, the deputy director of the NYU Stern Center for Business and Human Rights and one of the premier scholars on mis- and disinformation, told me he knows of no research on the relationship between paywalls and misinformation. “But it stands to reason,” he said, “that if people seeking news are blocked by the paywalls that are increasingly common on serious professional journalism websites, many of those people are going to turn to less reliable sites where they’re more likely to encounter mis- and disinformation.”

In the pre-internet days, information wasn’t free—it just felt that way. Newsstands were everywhere, and you could buy a paper for a quarter. But that paper wasn’t just for you: After you read it at the coffee shop or on the train, you left it there for the next guy. The same was true for magazines. When I was the editor of Time , the publisher estimated that the “pass-along rate” of every issue was 10 to 15—that is, each magazine we sent out was read not only by the subscriber, but by 10 to 15 other people. In 1992, daily newspapers claimed a combined circulation of some 60 million; by 2022, while the nation had grown, that figure had fallen to 21 million. People want information to be free—and instantly available on their phone.

Barrett is aware that news organizations need revenue, and that almost a third of all U.S. newspapers have stopped publishing over the previous two decades. “It’s understandable that traditional news-gathering businesses are desperate for subscription revenue,” he told me, “but they may be inadvertently boosting the fortunes of fake news operations motivated by an appetite for clicks or an ideological agenda—or a combination of the two.”

Digital-news consumers can be divided into three categories: a small, elite group that pays hundreds to thousands of dollars a year for high-end subscriptions; a slightly larger group of people with one to three news subscriptions; and the roughly 80 percent of Americans who will not or cannot pay for information. Some significant percentage of this latter category are what scholars call “passive” news consumers—people who do not seek out information, but wait for it to come to them, whether from their social feeds, from friends, or from a TV in an airport. Putting reliable information behind paywalls increases the likelihood that passive news consumers will receive bad information.

In the short history of social media, the paywall was an early hurdle to getting good information; now there are newer and more perilous problems. The Wall Street Journal instituted a “hard paywall” in 1996. The Financial Times formally launched one in 2002. Other publications experimented with them, including The New York Times , which established its subscription plan and paywall in 2011. In 2000, I was the editor of Time.com, Time magazine’s website, when these experiments were going on. The axiom then was that “must have” publications like The Wall Street Journal could get away with charging for content, while “nice to have” publications like Time could not. Journalists were told that “information wants to be free.” But the truth was simpler: People wanted free information, and we gave it to them. And they got used to it.

Of course, publications need to cover their costs, and journalists need to be paid. Traditionally, publications had three lines of revenue: subscriptions, advertising, and newsstand sales. Newsstand sales have mostly disappeared. The internet should have been a virtual newsstand, but buying individual issues or articles is almost impossible. The failure to institute a frictionless mechanism for micropayments to purchase news was one of the greatest missteps in the early days of the web. Some publications would still be smart to try it.

I’d argue that paywalls are part of the reason Americans’ trust in media is at an all-time low. Less than a third of Americans in a recent Gallup poll say they have “a fair amount” or a “a great deal” of trust that the news is fair and accurate. A large percentage of these Americans see media as being biased. Well, part of the reason they think media are biased is that most fair, accurate, and unbiased news sits behind a wall. The free stuff needn’t be fair or accurate or unbiased. Disinformationists, conspiracy theorists, and Russian and Chinese troll farms don’t employ fact-checkers and libel lawyers and copy editors.

Part of the problem with the current, free news environment is that the platform companies, which are the largest distributors of free news, have deprioritized news. Meta has long had an uncomfortable relationship with news on Facebook. In the past year, according to CNN, Meta has changed its algorithm in a way that has cost some news outlets 30 to 40 percent of their traffic (and others more). Threads, Meta’s answer to X, is “not going to do anything to encourage” news and politics on the platform, says Adam Mosseri, the executive who oversees it. “My take is, from a platforms’ perspective, any incremental engagement or revenue [news] might drive is not at all worth the scrutiny, negativity (let’s be honest), or integrity risks that come along with them.” The platform companies are not in the news business; they are in the engagement business. News is less engaging than, say, dance shorts or chocolate-chip-cookie recipes—or eye-catching conspiracy theories.

As the platforms have diminished news, they have also weakened their integrity and content-moderation teams, which enforce community standards or terms of service. No major platform permits false advertising, child pornography, hate speech, or speech that leads to violence; the integrity and moderation teams take down such content. A recent paper from Barrett’s team at the NYU Stern Center for Business and Human Rights argues that the greatest tech-related threat in 2024 is not artificial intelligence or foreign election interference, but something more mundane: the retreat from content moderation and the hollowing-out of trust-and-safety units and election-integrity teams. The increase in bad information on the free web puts an even greater burden on fact-based news reporting.

Now AI-created clickbait is also a growing threat. Generative AI’s ability to model, scrape, and even plagiarize real news—and then tailor it to users—is extraordinary. AI clickbait mills, posing as legitimate journalistic organizations, are churning out content that rips off real news and reporting. These plagiarism mills are receiving funding because, well, they’re cheap and profitable. For now, Google’s rankings don’t appear to make a distinction between a news article written by a human being and one written by an AI chatbot. They can, and they should.

The best way to address these challenges is for newsrooms to remove or suspend their paywalls for stories related to the 2024 election. I am mindful of the irony of putting this plea behind The Atlantic ’s own paywall, but that’s exactly where the argument should be made. If you’re reading this, you’ve probably paid to support journalism that you think matters in the world. Don’t you want it to be available to others, too, especially those who would not otherwise get to see it?

Emergencies and natural disasters have long prompted papers to suspend their paywalls. When Hurricane Irene hit the New York metropolitan area in 2011, The New York Times made all storm-related coverage freely available. “We are aware of our obligations to our audience and to the public at large when there is a big story that directly impacts such a large portion of people,” a New York Times editor said at the time. In some ways, this creates a philosophical inconsistency. The paywall says, This content is valuable and you have to pay for it . Suspending the paywall in a crisis says, This content is so valuable that you don’t have to pay for it . Similarly, when the coronavirus hit, The Atlantic made its COVID coverage—and its COVID Tracking Project—freely available to all.

During the pandemic, some publications found that suspending their paywall had an effect they had not anticipated: It increased subscriptions. The Seattle Times , the paper of record in a city that was an early epicenter of coronavirus, put all of its COVID-related content outside the paywall and then saw, according to its senior vice president of marketing, Kati Erwert, “a very significant increase in digital subscriptions”—two to three times its previous daily averages. The Philadelphia Inquirer put its COVID content outside its paywall in the spring of 2020 as a public service. And then, according to the paper’s director of special projects, Evan Benn, it saw a “higher than usual number of digital subscription sign-ups.”

The Tampa Bay Times , The Denver Post , and The St. Paul Pioneer Press , in Minnesota, all experienced similar increases, as did papers operated by the Tribune Publishing Company, including the Chicago Tribune and the Hartford Courant . The new subscribers were readers who appreciated the content and the reporting and wanted to support the paper’s efforts, and to make the coverage free for others to read, too.

Good journalism isn’t cheap, but outlets can find creative ways to pay for their reporting on the election. They can enlist foundations or other sponsors to underwrite their work. They can turn to readers who are willing to subscribe, renew their subscriptions, or make added donations to subsidize important coverage during a crucial election. And they can take advantage of the broader audience that unpaywalled stories can reach, using it to generate more advertising revenue—and even more civic-minded subscribers.

The reason papers suspend their paywall in times of crisis is because they understand that the basic and primary mission of the press is to inform and educate the public. This idea goes back to the country’s Founders. The press was protected by the First Amendment so it could provide the information that voters need in a democracy. “Our liberty depends on the freedom of the press,” Thomas Jefferson wrote, “and that cannot be limited without being lost.” Every journalist understands this. There is no story with a larger impact than an election in which the survival of democracy is on the ballot.

I believe it was a mistake to give away journalism for free in the 1990s. Information is not and never has been free. I devoutly believe that news organizations need to survive and figure out a revenue model that allows them to do so. But the most important mission of a news organization is to provide the public with information that allows citizens to make the best decisions in a constitutional democracy. Our government derives its legitimacy from the consent of the governed, and that consent is arrived at through the free flow of information—reliable, fact-based information. To that end, news organizations should put their election content in front of their paywall. The Constitution protects the press so that the press can protect constitutional democracy. Now the press must fulfill its end of the bargain.

Internet Issues: Teens, Social Media and Privacy Essay

Introduction, potential threats, influence factors, works cited.

The Internet can easily be viewed as a single greatest factor that shapes the contemporary world. Since its emergence and popularization two decades ago it has changed the way humans handle information and improved on every single aspect of our lives related to it including education, media, trade, culture, and social interactions (Pew Research Center). The growing online presence also created an unprecedented visibility opportunities, which immediately raised privacy concerns. With the increasing number of controversies surrounding the safety of personal information, the Internet has been termed by some “the final blow to privacy.” However, I argue that while it certainly changed the way we perceive safety of information, the situation may be far less grim than portrayed by sensationalist media.

It is hard to argue that the Internet opened up numerous vulnerable spots in our personal spaces. It has become extremely easy to post a silly photograph and end up being bullied by the entire country. The recent history of the Web is abundant with the cases such as the Dog Poo Girl – a woman from Korea whose photograph was published online as an attempt to persuade her to clean after her dog in the subway. Initially intended as a righteous act, the disclosure quickly got out of control and reached threatening proportions (“Dog Poo Girl”). On some occasions, such events led to tragic outcomes. In fact, Facebook is named as a reason behind the divorce in one case out of three (Chatel). Numerous examples exist where the information published online cost people their jobs (Price). To further complicate the matter, the very premise of safe online communication seems to be threatened by the recent developments in the legal sphere (Wagner). There is little doubt that privacy as we know it is under real threat.

At this point, it is worth pointing out the “as we know it” part of the allegation. I argue that it is our understanding of privacy that provides the solution and that the Internet is the biggest factor that influences it. From my personal experience, I can say that several years ago, when social network resources were gaining popularity, users (especially young ones) were absolutely reckless in setting up their accounts. Any friendship request could be confirmed instantly, and privacy policy was something utterly boring and hardly necessary. In comparison, today the majority of youth know how to configure the essential privacy settings and how to spot a suspicious link (Madden et al.).

While the former example could be interpreted by some as an illustration of the potential threat created by the Web to the inexperienced users, I suggest that it actually illustrates our pre-Internet understanding of information safety. In other words, by facing the controversial cases like that of the Dog Poo Girl, we learn to acknowledge responsibilities for sensitive information (both ours and that of others) and make conscious decisions instead of happily agreeing to everything. Essentially, prior to the emergence of the Internet, we had little opportunity to manage our information in a way that presented a feasible threat and, because of that, had only a vague idea of the concept of privacy.

Considering the information above, it would be tempting to say that the Internet taught us to handle the very threat it created. I do not think this is the case. Rather it presented the problem on the level that is easy to grasp and illustrative enough to communicate the importance of privacy to people. Safety of information has always been crucial – the Web just made it relevant and approachable enough to become a universal issue. I consider it a good thing, and while there is no doubt that it creates risks, we certainly are capable of handling them.

Chatel, Amanda. “ The Real Reason Facebook Causes One-Third of Divorces .” YourTango . 2014. Web.

“ Dog Poo Girl .” Know Your Meme , n.d. Web.

Madden, Mary, et al. “ Teens, Social Media, and Privacy .” Pew Research Center , 2013. Web.

Pew Research Center. “Internet Seen as Positive Influence on Education but Negative on Morality in Emerging and Developing Nations.” Pew Research Center . 2015.

Price, Lydia. “20 Tales of Employees Who were Fired Because of Social Media Posts.” People . 2016.

Wagner, Meg. “Congress Votes to Repeal Internet Privacy Protections.” WNEP . 2017.

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Don’t Believe What They’re Telling You About Misinformation

By Manvir Singh

Millions of people have watched Mike Hughes die. It happened on February 22, 2020, not far from Highway 247 near the Mojave Desert city of Barstow, California. A homemade rocket ship with Hughes strapped in it took off from a launching pad mounted on a truck. A trail of steam billowed behind the rocket as it swerved and then shot upward, a detached parachute unfurling ominously in its wake. In a video recorded by the journalist Justin Chapman, Hughes disappears into the sky, a dark pinpoint in a vast, uncaring blueness. But then the rocket reappears and hurtles toward the ground, crashing, after ten long seconds, in a dusty cloud half a mile away.

Hughes was among the best-known proponents of Flat Earth theory , which insists that our planet is not spherical but a Frisbee-like disk. He had built and flown in two rockets before, one in 2014 and another in 2018, and he planned to construct a “rockoon,” a combination rocket and balloon, that would carry him above the upper atmosphere, where he could see the Earth’s flatness for himself. The 2020 takeoff, staged for the Science Channel series “Homemade Astronauts,” was supposed to take him a mile up—not high enough to see the Earth’s curvature but hypeworthy enough to garner more funding and attention.

Flat Earth theory may sound like one of those deliberately far-fetched satires, akin to Birds Aren’t Real, but it has become a cultic subject for anti-scientific conspiratorialists, growing entangled with movements such as QAnon and COVID -19 skepticism. In “ Off the Edge: Flat Earthers, Conspiracy Culture, and Why People Will Believe Anything ” (Algonquin), the former Daily Beast reporter Kelly Weill writes that the tragedy awakened her to the sincerity of Flat Earthers’ convictions. After investigating the Flat Earth scene and following Hughes, she had figured that, “on some subconscious level,” Hughes knew the Earth wasn’t flat. His death set her straight: “I was wrong. Flat Earthers are as serious as your life.”

Weill isn’t the only one to fear the effects of false information. In January, the World Economic Forum released a report showing that fourteen hundred and ninety international experts rated “misinformation and disinformation” the leading global risk of the next two years, surpassing war, migration, and climatic catastrophe. A stack of new books echoes their concerns. In “ Falsehoods Fly: Why Misinformation Spreads and How to Stop It ” (Columbia), Paul Thagard, a philosopher at the University of Waterloo, writes that “misinformation is threatening medicine, science, politics, social justice, and international relations, affecting problems such as vaccine hesitancy, climate change denial, conspiracy theories, claims of racial inferiority, and the Russian invasion of Ukraine .” In “ Foolproof: Why Misinformation Infects Our Minds and How to Build Immunity ” (Norton), Sander van der Linden, a social-psychology professor at Cambridge, warns that “viruses of the mind” disseminated by false tweets and misleading headlines pose “serious threats to the integrity of elections and democracies worldwide.” Or, as the M.I.T. political scientist Adam J. Berinsky puts it in “ Political Rumors: Why We Accept Misinformation and How to Fight It ” (Princeton), “a democracy where falsehoods run rampant can only result in dysfunction.”

Most Americans seem to agree with these theorists of human credulity. Following the 2020 Presidential race, sixty per cent thought that misinformation had a major impact on the outcome, and, to judge from a recent survey, even more believe that artificial intelligence will exacerbate the problem in this year’s contest. The Trump and the DeSantis campaigns both used deepfakes to sully their rivals. Although they justified the fabrications as transparent parodies, some experts anticipate a “tsunami of misinformation,” in the words of Oren Etzioni, a professor emeritus at the University of Washington and the first C.E.O. of the Allen Institute for Artificial Intelligence. “The ingredients are there, and I am completely terrified,” he told the Associated Press.

The fear of misinformation hinges on assumptions about human suggestibility. “Misinformation, conspiracy theories, and other dangerous ideas, latch on to the brain and insert themselves deep into our consciousness,” van der Linden writes in “Foolproof.” “They infiltrate our thoughts, feelings, and even our memories.” Thagard puts it more plainly: “People have a natural tendency to believe what they hear or read, which amounts to gullibility.”

But do the credulity theorists have the right account of what’s going on? Folks like Mike Hughes aren’t gullible in the sense that they’ll believe anything. They seem to reject scientific consensus, after all. Partisans of other well-known conspiracies (the government is run by lizard people; a cabal of high-level pedophilic Democrats operates out of a neighborhood pizza parlor) are insusceptible to the assurances of the mainstream media. Have we been misinformed about the power of misinformation?

In 2006, more than five hundred skeptics met at an Embassy Suites hotel near O’Hare Airport, in Chicago, to discuss conspiracy. They listened to presentations on mass hypnosis, the melting point of steel, and how to survive the collapse of the existing world order. They called themselves many things, including “truth activists” and “9/11 skeptics,” although the name that would stick, and which observers would use for years afterward, was Truthers.

The Truthers held that the attacks on the Pentagon and the World Trade Center were masterminded by the White House to expand government power and enable military and security industries to profit from the war on terror. According to an explanation posted by 911truth.org, a group that helped sponsor the conference, George W. Bush and his allies gagged and intimidated whistle-blowers, mailed anthrax to opponents in the Senate, and knowingly poisoned the inhabitants of lower Manhattan. On that basis, Truthers concluded, “the administration does consider the lives of American citizens to be expendable on behalf of certain interests.”

A dog tries to reconcile fight between their owners.

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The Truthers, in short, maintained that the government had gone to extreme measures, including killing thousands of its own citizens, in order to carry out and cover up a conspiracy. And yet the same Truthers advertised the conference online and met in a place where they could easily be surveilled. Speakers’ names were posted on the Internet along with videos, photographs, and short bios. The organizers created a publicly accessible forum to discuss next steps, and a couple of attendees spoke to a reporter from the Times , despite the mainstream media’s ostensible complicity in the coverup. By the logic of their own theories, the Truthers were setting themselves up for assassination.

Their behavior demonstrates a paradox of belief. Action is supposed to follow belief, and yet beliefs, even fervently espoused ones, sometimes exist in their own cognitive cage, with little influence over behavior. Take the “Pizzagate” story, in which Hillary Clinton and her allies ran a child sex ring from the basement of a D.C. pizzeria. In the months surrounding the 2016 Presidential election, a staggering number of Americans—millions, by some estimates—endorsed the account, and, in December of that year, a North Carolina man charged into the restaurant, carrying an assault rifle. Van der Linden and Berinsky both use the incident as evidence of misinformation’s violent implications. But they’re missing the point: what’s really striking is how anomalous that act was. The pizzeria received menacing phone calls, even death threats, but the most common response from believers, aside from liking posts, seems to have been leaving negative Yelp reviews.

That certain deeply held beliefs seem insulated from other inferences isn’t peculiar to conspiracy theorists; it’s the experience of regular churchgoers. Catholics maintain that the Sacrament is the body of Christ, yet no one expects the bread to taste like raw flesh or accuses fellow-parishioners of cannibalism. In “ How God Becomes Real ” (2020), the Stanford anthropologist T. M. Luhrmann recounts evangelical Christians’ frustrations with their own beliefs. They thought less about God when they were not in church. They confessed to not praying. “I remember a man weeping in front of a church over not having sufficient faith that God would replace the job he had lost,” Luhrmann writes. The paradox of belief is one of Christianity’s “clearest” messages, she observes: “You may think you believe in God, but really you don’t. You don’t take God seriously enough. You don’t act as if he’s there.” It’s right out of Mark 9:24: “Lord, I believe; help my unbelief!”

The paradox of belief has been the subject of scholarly investigation; puzzling it out promises new insights about the human psyche. Some of the most influential work has been by the French philosopher and cognitive scientist Dan Sperber. Born into a Jewish family in France in 1942, during the Nazi Occupation, Sperber was smuggled to Switzerland when he was three months old. His parents returned to France three years later, and raised him as an atheist while imparting a respect for all religious-minded people, including his Hasidic Jewish ancestors.

The exercise of finding rationality in the seemingly irrational became an academic focus for Sperber in the nineteen-seventies. Staying with the Dorze people in southern Ethiopia, he noticed that they made assertions that they seemed both to believe and not to believe. People told him, for example, that “the leopard is a Christian animal who observes the fasts of the Ethiopian Orthodox Church.” Nevertheless, the average Dorze man guarded his livestock on fast days just as much as on other days. “Not because he suspects some leopards of being bad Christians,” Sperber wrote, “but because he takes it as true both that leopards fast and that they are always dangerous.”

Sperber concluded that there are two kinds of beliefs. The first he has called “factual” beliefs. Factual beliefs—such as the belief that chairs exist and that leopards are dangerous—guide behavior and tolerate little inconsistency; you can’t believe that leopards do and do not eat livestock. The second category he has called “symbolic” beliefs. These beliefs might feel genuine, but they’re cordoned off from action and expectation. We are, in turn, much more accepting of inconsistency when it comes to symbolic beliefs; we can believe, say, that God is all-powerful and good while allowing for the existence of evil and suffering.

In a masterly new book, “ Religion as Make-Believe ” (Harvard), Neil Van Leeuwen, a philosopher at Georgia State University, returns to Sperber’s ideas with notable rigor. He analyzes beliefs with a taxonomist’s care, classifying different types and identifying the properties that distinguish them. He proposes that humans represent and use factual beliefs differently from symbolic beliefs, which he terms “credences.” Factual beliefs are for modelling reality and behaving optimally within it. Because of their function in guiding action, they exhibit features like “involuntariness” (you can’t decide to adopt them) and “evidential vulnerability” (they respond to evidence). Symbolic beliefs, meanwhile, largely serve social ends, not epistemic ones, so we can hold them even in the face of contradictory evidence.

One of Van Leeuwen’s insights is that people distinguish between different categories of belief in everyday speech. We say we “believe” symbolic ones but that we “think” factual ones are true. He has run ingenious experiments showing that you can manipulate how people talk about beliefs by changing the environment in which they’re expressed or sustained. Tell participants that a woman named Sheila sets up a shrine to Elvis Presley and plays songs on his birthday, and they will more often say that she “believes” Elvis is alive. But tell them that Sheila went to study penguins in Antarctica in 1977, and missed the news of his death, and they’ll say she “thinks” he’s still around. As the German sociologist Georg Simmel recognized more than a century ago, religious beliefs seem to express commitments—we believe in God the way we believe in a parent or a loved one, rather than the way we believe chairs exist. Perhaps people who traffic in outlandish conspiracies don’t so much believe them as believe in them.

Van Leeuwen’s book complements a 2020 volume by Hugo Mercier, “ Not Born Yesterday .” Mercier, a cognitive scientist at the École Normale Supérieure who studied under Sperber, argues that worries about human gullibility overlook how skilled we are at acquiring factual beliefs. Our understanding of reality matters, he notes. Get it wrong, and the consequences can be disastrous. On top of that, people have a selfish interest in manipulating one another. As a result, human beings have evolved a tool kit of psychological adaptations for evaluating information—what he calls “open vigilance mechanisms.” Where a credulity theorist like Thagard insists that humans tend to believe anything, Mercier shows that we are careful when adopting factual beliefs, and instinctively assess the quality of information, especially by tracking the reliability of sources.

Van Leeuwen and Mercier agree that many beliefs are not best interpreted as factual ones, although they lay out different reasons for why this might be. For Van Leeuwen, a major driver is group identity. Beliefs often function as badges: the stranger and more unsubstantiated the better. Religions, he notes, define membership on the basis of unverifiable or even unintelligible beliefs: that there is one God; that there is reincarnation; that this or that person was a prophet; that the Father, the Son, and the Holy Spirit are separate yet one. Mercier, in his work, has focussed more on justification. He says that we have intuitions—that vaccination is bad, for example, or that certain politicians can’t be trusted—and then collect stories that defend our positions. Still, both authors treat symbolic beliefs as socially strategic expressions.

After Mike Hughes’s death, a small debate broke out over the nature of his belief. His publicist, Darren Shuster, said that Hughes never really believed in a flat Earth. “It was a P.R. stunt,” he told Vice News. “We used the attention to get sponsorships and it kept working over and over again.” Space.com dug up an old interview corroborating Shuster’s statements. “This flat Earth has nothing to do with the steam rocket launches,” Hughes told the site in 2019. “It never did, it never will. I’m a daredevil!”

Perhaps it made sense that it was just a shtick. Hughes did death-defying stunts years before he joined the Flat Earthers. He was born in Oklahoma City in 1956 to an auto-mechanic father who enjoyed racing cars. At the age of twelve, Hughes was racing on his own, and not long afterward he was riding in professional motorcycle competitions. In 1996, he got a job driving limousines, but his dream of becoming the next Evel Knievel persisted; in 2002, he drove a Lincoln Town Car off a ramp and flew a hundred and three feet, landing him in Guinness World Records.

When Hughes first successfully launched a rocket, in 2014, he had never talked about the shape of the planet. In 2015, when he co-ran a Kickstarter campaign to fund the next rocket flight, the stated motivation was stardom, not science: “Mad Mike Hughes always wanted to be famous so much that he just decided one day to build a steam rocket and set the world record.” He got two backers and three hundred and ten dollars. Shortly afterward, he joined the Flat Earth community and tied his crusade to theirs. The community supported his new fund-raising effort, attracting more than eight thousand dollars. From there, his fame grew, earning him features in a documentary (“Rocketman,” from 2019) and that Science Channel series. Aligning with Flat Earthers clearly paid off.

Not everyone believes that he didn’t believe, however. Waldo Stakes, Hughes’s landlord and rocket-construction buddy, wrote on Facebook that “Mike was a real flat earther,” pointing to the “dozens of books on the subject” he owned, and said that Hughes lost money hosting a conference for the community. Another of Hughes’s friends told Kelly Weill that Flat Earth theory “started out as a marketing approach,” but that once it “generated awareness and involvement . . . it became something to him.”

The debate over Hughes’s convictions centers on the premise that a belief is either sincere or strategic, genuine or sham. That’s a false dichotomy. Indeed, the social functions of symbolic beliefs—functions such as signalling group identity—seem best achieved when the beliefs feel earnest. A Mormon who says that Joseph Smith was a prophet but secretly thinks he was a normal guy doesn’t strike us as a real Mormon. In fact, the evolutionary theorist Robert Trivers argued in “ Deceit and Self-Deception ” (2011) that we trick ourselves in order to convince others. Our minds are maintaining two representations of reality: there’s one that feels true and that we publicly advocate, and there’s another that we use to effectively interact with the world.

Two whales are recorded by microphone hanging from a boat.

The idea of self-deception might seem like a stretch; Mercier has expressed skepticism about the theory. But it reconciles what appear to be contradictory findings. On the one hand, some research suggests that people’s beliefs in misinformation are authentic. In “Political Rumors,” for example, Berinsky describes experiments he conducted suggesting that people truly believe that Barack Obama is a Muslim and that the U.S. government allowed the 9/11 attacks to happen. “People by and large say what they mean,” he concludes.

On the other hand, there’s research implying that many false beliefs are little more than cheap talk. Put money on the table, and people suddenly see the light. In an influential paper published in 2015, a team led by the political scientist John Bullock found sizable differences in how Democrats and Republicans thought about politicized topics, like the number of casualties in the Iraq War. Paying respondents to be accurate, which included rewarding “don’t know” responses over wrong ones, cut the differences by eighty per cent. A series of experiments published in 2023 by van der Linden and three colleagues replicated the well-established finding that conservatives deem false headlines to be true more often than liberals—but found that the difference drops by half when people are compensated for accuracy. Some studies have reported smaller or more inconsistent effects, but the central point still stands. There may be people who believe in fake news the way they believe in leopards and chairs, but underlying many genuine-feeling endorsements is an understanding that they’re not exactly factual.

Van der Linden, Berinsky, and Thagard all offer ways to fight fabrication. But, because they treat misinformation as a problem of human gullibility, the remedies they propose tend to focus on minor issues, while scanting the larger social forces that drive the phenomenon. Consider van der Linden’s prescription. He devotes roughly a third of “Foolproof” to his group’s research on “prebunking,” or psychological inoculation. The idea is to present people with bogus information before they come across it in the real world and then expose its falsity—a kind of epistemic vaccination. Such prebunking can target specific untruths, or it can be “broad-spectrum,” as when people are familiarized with an array of misinformation techniques, from emotional appeals to conspiratorial language.

Prebunking has received an extraordinary amount of attention. If you’ve ever read a headline about a vaccine against fake news, it was probably about van der Linden’s work. His team has collaborated with Google, WhatsApp, the Department of Homeland Security, and the British Prime Minister’s office; similar interventions have popped up on Twitter (now X). In “Foolproof,” van der Linden reviews evidence that prebunking makes people better at identifying fake headlines. Yet nothing is mentioned about effects on their actual behavior. Does prebunking affect medical decisions? Does it make someone more willing to accept electoral outcomes? We’re left wondering.

The evidential gap is all the trickier because little research exists in the first place showing that misinformation affects behavior by changing beliefs. Berinsky acknowledges this in “Political Rumors” when he writes that “few scholars have established a direct causal link” between rumors and real-world outcomes. Does the spread of misinformation influence, say, voting decisions? Van der Linden admits, “Contrary to much of the commentary you may find in the popular media, scientists have been extremely skeptical.”

So it’s possible that we’ve been misinformed about how to fight misinformation. What about the social conditions that make us susceptible? Van der Linden tells us that people are more often drawn to conspiracy theories when they feel “uncertain and powerless,” and regard themselves as “marginalized victims.” Berinsky cites scholarship suggesting that conspiratorial rumors flourish among people who experience “a lack of interpersonal trust” and “a sense of alienation.” In his own research, he found that a big predictor of accepting false rumors is agreeing with statements such as “Politicians do not care much about what they say, so long as they get elected.” A recent study found a strong correlation between the prevalence of conspiracy beliefs and levels of governmental corruption; in those beliefs, Americans fell midway between people from Denmark and Sweden and people from middle-income countries such as Mexico and Turkey, reflecting a fraying sense of institutional integrity. More than Russian bots or click-hungry algorithms, a crisis of trust and legitimacy seems to lie behind the proliferation of paranoid falsehoods.

Findings like these require that we rethink what misinformation represents. As Dan Kahan, a legal scholar at Yale, notes, “Misinformation is not something that happens to the mass public but rather something that its members are complicit in producing.” That’s why thoughtful scholars—including the philosopher Daniel Williams and the experimental psychologist Sacha Altay—encourage us to see misinformation more as a symptom than as a disease. Unless we address issues of polarization and institutional trust, they say, we’ll make little headway against an endless supply of alluring fabrications.

From this perspective, railing against social media for manipulating our zombie minds is like cursing the wind for blowing down a house we’ve allowed to go to rack and ruin. It distracts us from our collective failures, from the conditions that degrade confidence and leave much of the citizenry feeling disempowered. By declaring that the problem consists of “irresponsible senders and gullible receivers,” in Thagard’s words, credulity theorists risk ignoring the social pathologies that cause people to become disenchanted and motivate them to rally around strange new creeds.

Mike Hughes was among the disenchanted. Sure, he used Flat Earth theory to become a celebrity, but its anti-institutionalist tone also spoke to him. In 2018, while seeking funding and attention for his next rocket ride, he self-published a book titled “ ‘Mad’ Mike Hughes: The Tell All Tale.” The book brims with outlandish, unsupported assertions—that George H. W. Bush was a pedophile, say—but they’re interspersed with more grounded frustrations. He saw a government commandeered by the greedy few, one that stretched the truth to start a war in Iraq, and that seemed concerned less with spreading freedom and more with funnelling tax dollars into the pockets of defense contractors. “You think about those numbers for a second,” he wrote, of the amount of money spent on the military. “We have homelessness in this country. We could pay off everyone’s mortgages. And we can eliminate sales tax. Everyone would actually be free.”

Hughes wasn’t a chump. He just felt endlessly lied to. As he wrote near the end of his book, “I want my coffee and I don’t want any whipped cream on top of it, you know what I mean? I just want this raw truth.” ♦

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NPR in Turmoil After It Is Accused of Liberal Bias

An essay from an editor at the broadcaster has generated a firestorm of criticism about the network on social media, especially among conservatives.

Uri Berliner, wearing a dark zipped sweater over a white T-shirt, sits in a darkened room, a big plant and a yellow sofa behind him.

By Benjamin Mullin and Katie Robertson

NPR is facing both internal tumult and a fusillade of attacks by prominent conservatives this week after a senior editor publicly claimed the broadcaster had allowed liberal bias to affect its coverage, risking its trust with audiences.

Uri Berliner, a senior business editor who has worked at NPR for 25 years, wrote in an essay published Tuesday by The Free Press, a popular Substack publication, that “people at every level of NPR have comfortably coalesced around the progressive worldview.”

Mr. Berliner, a Peabody Award-winning journalist, castigated NPR for what he said was a litany of journalistic missteps around coverage of several major news events, including the origins of Covid-19 and the war in Gaza. He also said the internal culture at NPR had placed race and identity as “paramount in nearly every aspect of the workplace.”

Mr. Berliner’s essay has ignited a firestorm of criticism of NPR on social media, especially among conservatives who have long accused the network of political bias in its reporting. Former President Donald J. Trump took to his social media platform, Truth Social, to argue that NPR’s government funding should be rescinded, an argument he has made in the past.

NPR has forcefully pushed back on Mr. Berliner’s accusations and the criticism.

“We’re proud to stand behind the exceptional work that our desks and shows do to cover a wide range of challenging stories,” Edith Chapin, the organization’s editor in chief, said in an email to staff on Tuesday. “We believe that inclusion — among our staff, with our sourcing, and in our overall coverage — is critical to telling the nuanced stories of this country and our world.” Some other NPR journalists also criticized the essay publicly, including Eric Deggans, its TV critic, who faulted Mr. Berliner for not giving NPR an opportunity to comment on the piece.

In an interview on Thursday, Mr. Berliner expressed no regrets about publishing the essay, saying he loved NPR and hoped to make it better by airing criticisms that have gone unheeded by leaders for years. He called NPR a “national trust” that people rely on for fair reporting and superb storytelling.

“I decided to go out and publish it in hopes that something would change, and that we get a broader conversation going about how the news is covered,” Mr. Berliner said.

He said he had not been disciplined by managers, though he said he had received a note from his supervisor reminding him that NPR requires employees to clear speaking appearances and media requests with standards and media relations. He said he didn’t run his remarks to The New York Times by network spokespeople.

When the hosts of NPR’s biggest shows, including “Morning Edition” and “All Things Considered,” convened on Wednesday afternoon for a long-scheduled meet-and-greet with the network’s new chief executive, Katherine Maher , conversation soon turned to Mr. Berliner’s essay, according to two people with knowledge of the meeting. During the lunch, Ms. Chapin told the hosts that she didn’t want Mr. Berliner to become a “martyr,” the people said.

Mr. Berliner’s essay also sent critical Slack messages whizzing through some of the same employee affinity groups focused on racial and sexual identity that he cited in his essay. In one group, several staff members disputed Mr. Berliner’s points about a lack of ideological diversity and said efforts to recruit more people of color would make NPR’s journalism better.

On Wednesday, staff members from “Morning Edition” convened to discuss the fallout from Mr. Berliner’s essay. During the meeting, an NPR producer took issue with Mr. Berliner’s argument for why NPR’s listenership has fallen off, describing a variety of factors that have contributed to the change.

Mr. Berliner’s remarks prompted vehement pushback from several news executives. Tony Cavin, NPR’s managing editor of standards and practices, said in an interview that he rejected all of Mr. Berliner’s claims of unfairness, adding that his remarks would probably make it harder for NPR journalists to do their jobs.

“The next time one of our people calls up a Republican congressman or something and tries to get an answer from them, they may well say, ‘Oh, I read these stories, you guys aren’t fair, so I’m not going to talk to you,’” Mr. Cavin said.

Some journalists have defended Mr. Berliner’s essay. Jeffrey A. Dvorkin, NPR’s former ombudsman, said Mr. Berliner was “not wrong” on social media. Chuck Holmes, a former managing editor at NPR, called Mr. Berliner’s essay “brave” on Facebook.

Mr. Berliner’s criticism was the latest salvo within NPR, which is no stranger to internal division. In October, Mr. Berliner took part in a lengthy debate over whether NPR should defer to language proposed by the Arab and Middle Eastern Journalists Association while covering the conflict in Gaza.

“We don’t need to rely on an advocacy group’s guidance,” Mr. Berliner wrote, according to a copy of the email exchange viewed by The Times. “Our job is to seek out the facts and report them.” The debate didn’t change NPR’s language guidance, which is made by editors who weren’t part of the discussion. And in a statement on Thursday, the Arab and Middle Eastern Journalists Association said it is a professional association for journalists, not a political advocacy group.

Mr. Berliner’s public criticism has highlighted broader concerns within NPR about the public broadcaster’s mission amid continued financial struggles. Last year, NPR cut 10 percent of its staff and canceled four podcasts, including the popular “Invisibilia,” as it tried to make up for a $30 million budget shortfall. Listeners have drifted away from traditional radio to podcasts, and the advertising market has been unsteady.

In his essay, Mr. Berliner laid some of the blame at the feet of NPR’s former chief executive, John Lansing, who said he was retiring at the end of last year after four years in the role. He was replaced by Ms. Maher, who started on March 25.

During a meeting with employees in her first week, Ms. Maher was asked what she thought about decisions to give a platform to political figures like Ronna McDaniel, the former Republican Party chair whose position as a political analyst at NBC News became untenable after an on-air revolt from hosts who criticized her efforts to undermine the 2020 election.

“I think that this conversation has been one that does not have an easy answer,” Ms. Maher responded.

Benjamin Mullin reports on the major companies behind news and entertainment. Contact Ben securely on Signal at +1 530-961-3223 or email at [email protected] . More about Benjamin Mullin

Katie Robertson covers the media industry for The Times. Email:  [email protected]   More about Katie Robertson

NPR suspends senior editor Uri Berliner after essay accusing outlet of liberal bias

Npr suspended senior editor uri berliner a week after he authored an online essay accusing the outlet of allowing liberal bias in its coverage..

internet problems essay

NPR has suspended a senior editor who authored an essay published last week on an online news site in which he argued that the network had "lost America's trust" because of a liberal bias in its coverage, the outlet reported.

Uri Berliner was suspended Friday for five days without pay, NPR reported Tuesday . The revelation came exactly a week after Berliner publicly claimed in an essay for The Free Press, an online news publication, that NPR had allowed a "liberal bent" to influence its coverage, causing the outlet to steadily lose credibility with audiences.

The essay reignited the criticism that many prominent conservatives have long leveled against NPR and prompted newsroom leadership to implement monthly internal reviews of the network's coverage, NPR reported. Berliner's essay also angered many of his colleagues and exposed NPR's new chief executive Katherine Maher to a string of attacks from conservatives over her past social media posts.

In a statement Monday to NPR, Maher refuted Berliner's claims by underscoring NPR's commitment to objective coverage of national issues.

"In America everyone is entitled to free speech as a private citizen," Maher said. "What matters is NPR's work and my commitment as its CEO: public service, editorial independence, and the mission to serve all of the American public. NPR is independent, beholden to no party, and without commercial interests."

Heat exposure law: Florida joins Texas in banning local heat protections for outdoor workers

Berliner rails against NPR's coverage of COVID-19, diversity efforts

Berliner, a senior business editor who has worked at NPR for 25 years, argued in the Free Press essay that “people at every level of NPR have comfortably coalesced around the progressive worldview.”

While he claimed that NPR has always had a "liberal bent" ever since he was hired at the outlet, he wrote that it has since lost its "open-minded spirit," and, hence, "an audience that reflects America."

The Peabody Award-winning journalist highlighted what he viewed as examples of the network's partisan coverage of several major news events, including the origins of COVID-19 and the war in Gaza . Berliner also lambasted NPR's diversity, equity and inclusion (DEI) policies – as reflected both within its newsroom and in its coverage – as making race and identity "paramount in nearly every aspect of the workplace.”

"All this reflected a broader movement in the culture of people clustering together based on ideology or a characteristic of birth," he wrote.

Uri Berliner's essay fuels conservative attacks on NPR

In response to the essay, many prominent conservatives and Republicans, including former President Donald Trump, launched renewed attacks at NPR for what they perceive as partisan coverage.

Conservative activist Christopher Rufo in particular targeted Maher for messages she posted to social media years before joining the network – her  first at a news organization . Among the posts singled out were  a 2020 tweet that called Trump racist .

Trump reiterated on his social media platform, Truth Social, his longstanding argument that NPR’s government funding should be rescinded.

NPR issues formal rebuke to Berliner

Berliner provided an NPR reporter with a copy of the formal rebuke for review in which the organization told the editor he had not been approved to write for other news outlets, as is required of NPR journalists.

NPR also said he publicly released confidential proprietary information about audience demographics, the outlet reported.

Leadership said the letter was a "final warning" for Berliner, who would be fired for future violations of NPR's policies, according to NPR's reporting. Berliner, who is a dues-paying member of NPR's newsroom union, told the NPR reporter that he is not appealing the punishment.

A spokeswoman for NPR said the outlet declined to comment on Berliner's essay or the news of his suspension when reached Tuesday by USA TODAY.

"NPR does not comment on individual personnel matters, including discipline," according to the statement. "We expect all of our employees to comply with NPR policies and procedures, which for our editorial staff includes the NPR Ethics Handbook ."

NPR staffer express dismay; leadership puts coverage reviews in place

According to the NPR article, Berliner's essay also invoked the ire of many of his colleagues and the reporters whose stories he would be responsible for editing.

"Newsrooms run on trust," NPR political correspondent Danielle Kurtzleben said in a post last week on social media site X, though he didn't mention Berliner by name. "If you violate everyone's trust by going to another outlet and [expletive] on your colleagues (while doing a bad job journalistically, for that matter), I don't know how you do your job now."

Amid the fallout, NPR reported that NPR's chief news executive Edith Chapin announced to the newsroom late Monday afternoon that Executive Editor Eva Rodriguez would lead monthly meetings to review coverage.

Berliner expressed no regrets about publishing the essay in an interview with NPR, adding that he tried repeatedly to make his concerns over NPR's coverage known to news leaders.

"I love NPR and feel it's a national trust," Berliner says. "We have great journalists here. If they shed their opinions and did the great journalism they're capable of, this would be a much more interesting and fulfilling organization for our listeners."

Eric Lagatta covers breaking and trending news for USA TODAY. Reach him at [email protected]

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NPR defends its journalism after senior editor says it has lost the public's trust

David Folkenflik 2018 square

David Folkenflik

internet problems essay

NPR is defending its journalism and integrity after a senior editor wrote an essay accusing it of losing the public's trust. Saul Loeb/AFP via Getty Images hide caption

NPR is defending its journalism and integrity after a senior editor wrote an essay accusing it of losing the public's trust.

NPR's top news executive defended its journalism and its commitment to reflecting a diverse array of views on Tuesday after a senior NPR editor wrote a broad critique of how the network has covered some of the most important stories of the age.

"An open-minded spirit no longer exists within NPR, and now, predictably, we don't have an audience that reflects America," writes Uri Berliner.

A strategic emphasis on diversity and inclusion on the basis of race, ethnicity and sexual orientation, promoted by NPR's former CEO, John Lansing, has fed "the absence of viewpoint diversity," Berliner writes.

NPR's chief news executive, Edith Chapin, wrote in a memo to staff Tuesday afternoon that she and the news leadership team strongly reject Berliner's assessment.

"We're proud to stand behind the exceptional work that our desks and shows do to cover a wide range of challenging stories," she wrote. "We believe that inclusion — among our staff, with our sourcing, and in our overall coverage — is critical to telling the nuanced stories of this country and our world."

NPR names tech executive Katherine Maher to lead in turbulent era

NPR names tech executive Katherine Maher to lead in turbulent era

She added, "None of our work is above scrutiny or critique. We must have vigorous discussions in the newsroom about how we serve the public as a whole."

A spokesperson for NPR said Chapin, who also serves as the network's chief content officer, would have no further comment.

Praised by NPR's critics

Berliner is a senior editor on NPR's Business Desk. (Disclosure: I, too, am part of the Business Desk, and Berliner has edited many of my past stories. He did not see any version of this article or participate in its preparation before it was posted publicly.)

Berliner's essay , titled "I've Been at NPR for 25 years. Here's How We Lost America's Trust," was published by The Free Press, a website that has welcomed journalists who have concluded that mainstream news outlets have become reflexively liberal.

Berliner writes that as a Subaru-driving, Sarah Lawrence College graduate who "was raised by a lesbian peace activist mother ," he fits the mold of a loyal NPR fan.

Yet Berliner says NPR's news coverage has fallen short on some of the most controversial stories of recent years, from the question of whether former President Donald Trump colluded with Russia in the 2016 election, to the origins of the virus that causes COVID-19, to the significance and provenance of emails leaked from a laptop owned by Hunter Biden weeks before the 2020 election. In addition, he blasted NPR's coverage of the Israel-Hamas conflict.

On each of these stories, Berliner asserts, NPR has suffered from groupthink due to too little diversity of viewpoints in the newsroom.

The essay ricocheted Tuesday around conservative media , with some labeling Berliner a whistleblower . Others picked it up on social media, including Elon Musk, who has lambasted NPR for leaving his social media site, X. (Musk emailed another NPR reporter a link to Berliner's article with a gibe that the reporter was a "quisling" — a World War II reference to someone who collaborates with the enemy.)

When asked for further comment late Tuesday, Berliner declined, saying the essay spoke for itself.

The arguments he raises — and counters — have percolated across U.S. newsrooms in recent years. The #MeToo sexual harassment scandals of 2016 and 2017 forced newsrooms to listen to and heed more junior colleagues. The social justice movement prompted by the killing of George Floyd in 2020 inspired a reckoning in many places. Newsroom leaders often appeared to stand on shaky ground.

Leaders at many newsrooms, including top editors at The New York Times and the Los Angeles Times , lost their jobs. Legendary Washington Post Executive Editor Martin Baron wrote in his memoir that he feared his bonds with the staff were "frayed beyond repair," especially over the degree of self-expression his journalists expected to exert on social media, before he decided to step down in early 2021.

Since then, Baron and others — including leaders of some of these newsrooms — have suggested that the pendulum has swung too far.

Legendary editor Marty Baron describes his 'Collision of Power' with Trump and Bezos

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Legendary editor marty baron describes his 'collision of power' with trump and bezos.

New York Times publisher A.G. Sulzberger warned last year against journalists embracing a stance of what he calls "one-side-ism": "where journalists are demonstrating that they're on the side of the righteous."

"I really think that that can create blind spots and echo chambers," he said.

Internal arguments at The Times over the strength of its reporting on accusations that Hamas engaged in sexual assaults as part of a strategy for its Oct. 7 attack on Israel erupted publicly . The paper conducted an investigation to determine the source of a leak over a planned episode of the paper's podcast The Daily on the subject, which months later has not been released. The newsroom guild accused the paper of "targeted interrogation" of journalists of Middle Eastern descent.

Heated pushback in NPR's newsroom

Given Berliner's account of private conversations, several NPR journalists question whether they can now trust him with unguarded assessments about stories in real time. Others express frustration that he had not sought out comment in advance of publication. Berliner acknowledged to me that for this story, he did not seek NPR's approval to publish the piece, nor did he give the network advance notice.

Some of Berliner's NPR colleagues are responding heatedly. Fernando Alfonso, a senior supervising editor for digital news, wrote that he wholeheartedly rejected Berliner's critique of the coverage of the Israel-Hamas conflict, for which NPR's journalists, like their peers, periodically put themselves at risk.

Alfonso also took issue with Berliner's concern over the focus on diversity at NPR.

"As a person of color who has often worked in newsrooms with little to no people who look like me, the efforts NPR has made to diversify its workforce and its sources are unique and appropriate given the news industry's long-standing lack of diversity," Alfonso says. "These efforts should be celebrated and not denigrated as Uri has done."

After this story was first published, Berliner contested Alfonso's characterization, saying his criticism of NPR is about the lack of diversity of viewpoints, not its diversity itself.

"I never criticized NPR's priority of achieving a more diverse workforce in terms of race, ethnicity and sexual orientation. I have not 'denigrated' NPR's newsroom diversity goals," Berliner said. "That's wrong."

Questions of diversity

Under former CEO John Lansing, NPR made increasing diversity, both of its staff and its audience, its "North Star" mission. Berliner says in the essay that NPR failed to consider broader diversity of viewpoint, noting, "In D.C., where NPR is headquartered and many of us live, I found 87 registered Democrats working in editorial positions and zero Republicans."

Berliner cited audience estimates that suggested a concurrent falloff in listening by Republicans. (The number of people listening to NPR broadcasts and terrestrial radio broadly has declined since the start of the pandemic.)

Former NPR vice president for news and ombudsman Jeffrey Dvorkin tweeted , "I know Uri. He's not wrong."

Others questioned Berliner's logic. "This probably gets causality somewhat backward," tweeted Semafor Washington editor Jordan Weissmann . "I'd guess that a lot of NPR listeners who voted for [Mitt] Romney have changed how they identify politically."

Similarly, Nieman Lab founder Joshua Benton suggested the rise of Trump alienated many NPR-appreciating Republicans from the GOP.

In recent years, NPR has greatly enhanced the percentage of people of color in its workforce and its executive ranks. Four out of 10 staffers are people of color; nearly half of NPR's leadership team identifies as Black, Asian or Latino.

"The philosophy is: Do you want to serve all of America and make sure it sounds like all of America, or not?" Lansing, who stepped down last month, says in response to Berliner's piece. "I'd welcome the argument against that."

"On radio, we were really lagging in our representation of an audience that makes us look like what America looks like today," Lansing says. The U.S. looks and sounds a lot different than it did in 1971, when NPR's first show was broadcast, Lansing says.

A network spokesperson says new NPR CEO Katherine Maher supports Chapin and her response to Berliner's critique.

The spokesperson says that Maher "believes that it's a healthy thing for a public service newsroom to engage in rigorous consideration of the needs of our audiences, including where we serve our mission well and where we can serve it better."

Disclosure: This story was reported and written by NPR Media Correspondent David Folkenflik and edited by Deputy Business Editor Emily Kopp and Managing Editor Gerry Holmes. Under NPR's protocol for reporting on itself, no NPR corporate official or news executive reviewed this story before it was posted publicly.

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The Real Story Behind NPR’s Current Problems

Yes, the broadcaster is a mess. but “wokeness” isn’t the issue..

NPR, the great bastion of old-school audio journalism, is a mess. But as someone who loves NPR, built my career there, and once aspired to stay forever, I say with sadness that it has been for a long time.

This might be news to those who tune out the circular firing squad of institutional media whiners. But my former NPR colleague Uri Berliner, one of the organization’s (as of now) senior editors, set off a firestorm by publishing a commentary that essentially blamed “wokeness” and Democratic partisanship for the apparent loss of confidence in the once-unimpeachable institution. (This morning, news broke that Uri has been suspended by NPR for violating a policy about “outside work,” and informed that he’d be fired for any more infractions.) The essay, published by Bari Weiss’ the Free Press, blew up certain corners of X and various Facebook feeds, and was gleefully lapped up by conservatives who’ve been fighting to defund NPR and public broadcasting for a generation.

It was a longtime fear at NPR that some scandal or mess that the network had hoped to contain within its headquarters, lovingly referred to as the “mother ship” by nippers and ex-nippers everywhere, would find its way to the outside world, where the organization’s very real, powerful enemies could exploit it. In fact, this is happening right now; Christopher Rufo, a conservative writer and fellow at the Manhattan Institute, has launched a campaign against NPR’s new CEO Katherine Maher, accusing her of liberal bias based on old tweets. Those kinds of threats reinforce an in-the-trenches camaraderie at NPR. It has also been used to quash internal criticism. I guess Uri’s piece proves that that strategy doesn’t work anymore.

Uri started at NPR in 1999. I started in 1997 in the audience research department as an administrative assistant. Because I was what we called “a back-seat baby,” someone who’d grown up being force-fed a steady diet of NPR from car radios and in the home by crunchy granola parents, I had spent the past several months before my college graduation searching the organization’s rudimentary website, desperate to find anything that I was qualified to do. A year later, I maneuvered into the news division as the editorial assistant to senior correspondent Daniel Schorr and one of the “Murrow Boys,” protégés of CBS Radio legend and Good Night, and Good Luck hero Edward R. Murrow.

After a stint at Salon from 1999 to 2001, I landed back at NPR. Everyone did. It was an institutional joke that people who left for other jobs would find their way back, because the place was irresistible. And it kind of was. So many people there were/are brilliant, kind, funny, interesting, and dedicated to public service. Aside from my family, I found most of the people I like, love, and care about while I was working at NPR.

So when Uri’s piece started popping up on my timeline last week, it felt like hearing a loud, ugly family argument break out in the room next door: I wanted to pretend as if it weren’t happening; I wanted people to shut up. But if they were going to shout, I at least wanted them to tell the whole story.

And that story is that NPR has been both a beacon of thoughtful, engaging, and fair journalism for decades, and a rickety organizational shit show for almost as long. If former CEO John Lansing—the big bad of Uri’s piece—failed to fix it, or somehow made it worse, that’s a failure he shared with almost every NPR leader before him. But if, as Uri charges (albeit in a negative way), Lansing genuinely managed to break the network loose from the grasp of self-righteous white liberal identity politics, even in an imperfect way, that would surprise the hell out of me. Especially given the well-reported exodus of top journalists of color, and the loss of a diverse group of journalists during last year’s podcast layoffs .

It did take a kind of courage for Uri to publicly criticize the organization. But it also took a lot of the wrong type of nerve. His argument is a demonstration of contemporary journalism at its worst, in which inconvenient facts and obvious questions were ignored, and the facts that could be shaped to serve the preferred argument were inflated in importance.

Take a step into the way-back machine to 2011, Uri’s so-called golden age. That’s the year when senior members of the development team fell for a scam set up by professional provocateur James O’Keefe . The aftermath took them out and toppled then–CEO and President Vivian Schiller. It came months after the ill-timed, clumsy firing of Juan Williams , which led to senior vice president of news Ellen Weiss resigning under pressure .

Uri also leapfrogs over a long list of contemporary fuckups and questionable calls that could explain the growing public distrust that concerns him. There were questions about NPR legal affairs correspondent Nina Totenberg’s personal relationship with Ruth Bader Ginsburg compromising her reporting ; the departure of news chief Mike Oreskes , and other prominent men in the newsroom‚ after a wave of sexual harassment charges; the exposure of systematic exploitation of NPR’s temporary workforce . And those are just the public problems.

Behind the scenes and stretching back into the “golden age,” there were major strategic errors that seriously damaged the network’s prospects. The founding producer of The Daily at the New York Times was Theo Balcomb, a senior producer at All Things Considered who couldn’t get enough support to launch a morning news podcast inside NPR. There was the “Flat is the new growth” mantra that reigned for a few years after the network decided that a multimedia future meant shrugging off softness in listener numbers for core shows. Then there was the time in the late aughts when leadership decided that podcasting wasn’t going to amount to much, and so pumped the brakes on early efforts. Though the failure of imagination started earlier; the first big blunder I saw was in the late 1990s, when the network failed to lock in a deal with a little show called This American Life .

Uri’s account of the deliberate effort to undermine Trump up to and after his election is also bewilderingly incomplete, inaccurate, and skewed. For most of 2016, many NPR journalists warned newsroom leadership that we weren’t taking Trump and the possibility of his winning seriously enough. But top editors dismissed the chance of a Trump win repeatedly, declaring that Americans would be revolted by this or that outrageous thing he’d said or done. I remember one editorial meeting where a white newsroom leader said that Trump’s strong poll numbers wouldn’t survive his being exposed as a racist. When a journalist of color asked whether his numbers could be rising because of his racism, the comment was met with silence. In another meeting, I and a couple of other editorial leaders were encouraged to make sure that any coverage of a Trump lie was matched with a story about a lie from Hillary Clinton. Another colleague asked what to do if one candidate just lied more than the other. Another silent response.

I left NPR in the early fall of 2016, but when I came back to work on Morning Edition about a year later, I saw NO trace of the anti-Trump editorial machine that Uri references. On the contrary, people were at pains to find a way to cover Trump’s voters and his administration fairly. We went full-bore on “diner guy in a trucker hat” coverage and adopted the “alt-right” label to describe people who could accurately be called racists. The network had a reflexive need to stay on good terms with people in power, and journalists who had contacts within the administration were encouraged to pursue those bookings.

We regularly set up live interviews with Republican officials and Trump surrogates. But it was tough because NPR always loved guests who would be insightful, honest, and—perhaps above all—polite. There were plenty of people who’d for years fit that description across the partisan divide in official Washington, but they were scarce in the Trump administration. We changed the format of live political interviews, adding what we called a “level-set.” That would be three-ish minutes after a conversation with a political operative or elected official when a host and NPR reporter would try to fact-check what had just been said.

Maybe the biggest head-scratcher for me in Uri’s argument is how it frames the lack of pursuit of the Hunter Biden laptop story as driven exclusively by politics. Uri said there was no follow-through because “the timeless journalistic instinct of following a hot story lead was being squelched.” In fairness, I left NPR for good in the spring of 2020, so I wasn’t there for this story arc. And the inappropriate statement, from a loose-lipped editor, that “it was good we weren’t following the laptop story because it could help Trump” sounds on-brand. But that killer instinct was regularly beat out of NPR journalists, regardless of the political mood or the president.

People pitched good stories in our meetings all the time that were dismissed as insubstantial, or not interesting, or not important enough, only for them to appear days or weeks later in the New York Times or the Washington Post. And only then , NPR leaders would want reporters to jump on it.

There were several reasons why good pitches died. The pitcher wasn’t high enough in the editorial landscape to be taken seriously. The resources were scarce because we were top-heavy and spread thin, trying to cover the country and the world, far beyond electoral politics. We didn’t have enough reporters or the right reporters on whatever beat to cover the story properly. Correspondents, reporters, and desks could be very territorial, and if this one specific reporter wasn’t able to do a story—because they were covering something else, or on leave, or didn’t feel like it—the piece frequently died. If reporting on an issue or story had already been done by an NPR reporter, a pitch could get smothered. That’s even if the original story had been years ago and the facts had changed, because pursuing an update of an old story was frequently framed as some kind of insult to the reporter who’d done it before. Many sharp ideas just hit a wall of silence.

And to be fair, some of that did seem politically motivated, before and after Trump was elected. I remember resistance to covering the violent MS-13 gang after it became a major talking point in Trump’s anti-immigrant rhetoric—even though the gang was active and murdering people in communities around the D.C. metropolitan area, close to NPR’s headquarters, and just miles from where many staffers lived. I think a lot of critics would consider that “wokeness”: pussyfooting around an issue because it might offend people of color. I saw it as low-key racial bias, because MS-13’s victims were mostly poor Central American immigrants, the kind of people we didn’t think our affluent white listenership would pay attention to.

Race has long been one of those third-rail issues in NPR’s coverage. I was part of the Code Switch team, beginning in August 2014, around the time that Michael Brown was killed in Ferguson. The Code Switch unit had been birthed in one of those fits of diversity enthusiasm that have dotted the organization’s timeline from my first years there. The unit started in 2013, in the age of Obama, and focused mainly on blogging about race and the intersection with culture. But that changed when the network shut down Tell Me More with Michel Martin, a show that made covering race a priority, and one that I worked on from its first weeks until the bitter end. Code Switch stepped into the gap, with strong but soul-crushing coverage of police brutality , racist violence , protests, and civil unrest .

NPR did excellent work in covering those stories, including Michel—who is a mentor and dear friend to me—leading a community forum from Missouri, and great investigative reporting on a culture of corruption in Ferguson that led to overpolicing of Black residents.

Some listeners rightly pointed out that police killed white people too, and often under shady circumstances. When I suggested that we pursue it as a story, I got crickets. When video emerged of a cop shooting white teenager Zachary Hammond during a drug sting operation, I couldn’t get our leadership to green-light reporting on it. Code Switch was the only unit that went to air with something on Hammond’s death. I think that’s because it would have complicated—or acknowledged the complication—of a story where we could smugly position ourselves as on the “right” side.

And that’s what the core editorial problem at NPR is and, frankly, has long been: an abundance of caution that often crossed the border to cowardice. NPR culture encouraged an editorial fixation on finding the exact middle point of the elite political and social thought, planting a flag there, and calling it objectivity. That would more than explain the lack of follow-up on Hunter Biden’s laptop and the lab-leak theory, going full white guilt after George Floyd’s murder, and shifting to indignant white impatience with racial justice now.

Layers of complex relationships made genuine editorial criticism hazardous at NPR. Even in an industry in which office romances happen a lot, NPR has been exceptional, boasting dozens of “met and married” couples. And that doesn’t cover all the quiet couples, besties, and other personal entanglements. All this means that if you criticized someone’s editorial decisions in a meeting, their best friend, sweetheart, or ex might be glowering at you from across the table. Even a mild critique could be met with: You know John’s been having a hard time because his dad just died/wife just left him/kid is having problems. Give him a break. Lots of people who were in relationships with colleagues kept it out of their work, but enough did not that it contributed to a culture where whisper networks replaced open discussion.

Given all that, I have to acknowledge that I understand how Uri could’ve been honestly mistaken in reaching some of his conclusions. Another chronic organizational struggle at NPR is stove-piping. Your experience could be completely different from that of someone working right across the hall from you, depending on the team you worked with and the meetings you went to. I was lucky, and (mostly) played my cards right during my years there. I landed with great groups of journalists who nurtured my talents and helped me address my flaws. I loved the place and for years defended it from charges of bias, even when my friends were victims of it. I completely bought the “bad apples” version of NPR’s long-standing issues with racism and sexism.

I leaned on the positive, and the belief that NPR was great and could be better. So I was a part of a lot of the “Let’s make this diversity thing work” efforts that rankled Uri. I remember leading one session he attended, when he spoke out to insist that NPR’s diversity problem had a lot to do with issues beyond race, like class, region, education, and political perspective. He was right, and I told him so.

But maybe the stove-piping meant that Uri didn’t see the pattern in those efforts that started wearing my spirit down. Some big news in the world or an internal failure would spark a wave of carefully stage-managed soul-searching from leadership, and ad hoc committees of well-intentioned volunteers would be assembled to write lists of recommendations. Then those recommendations would be politely received, filed away, and forgotten. And two or three years later, some new crisis would start the cycle all over again. In my experience, those multihyphenate identity groups or task forces were disproportionately full of junior staffers. Because many veterans—except for true-believing tryhards like me—understood that they were a waste of time.

One of the moments that sealed my decision to leave NPR was a conversation with my colleague and friend Keith Woods , NPR’s chief diversity officer. I was struck by a profound sense of déjà vu, not just about the stubborn challenge of diversifying NPR’s coverage. I felt that he and I were repeating—word for word, beat for beat—a discussion about source diversity that we’d had in the exact same room years before.

By that time, my rose-colored glasses and NPR-fueled sense of my own superior powers of understanding had already taken a severe beating. I had thought highly of all the men who were later felled by the sexual harassment scandal and had unwittingly recommended some of them as mentors to young journalists. I discovered that Mike Oreskes—someone whom I trusted and who was critical in helping me get back into NPR in 2017—had even harassed one of the women I encouraged to seek him out for career advice. I was stunned in the management-level meetings and conversations where harassment victims were disparaged as troublemakers, and harassers who were still with the company were protected.

I so loved the version of NPR that I had experienced and had amplified in my imagination that I was slow to see the cruelty being done to people I worked with and cared about. Because of my reputation in the system, I had become a magnet for young public radio journalists across the country who wanted to share their stories of being sexually or racially harassed, underpaid, or bullied, and ask for my advice. I lost track of how many of these calls I got, or how many discreet coffeehouse chats revealed a new story of abuse. I remember at least three people who told me some version of “It’s OK. I don’t think about killing myself anymore.” For what it’s worth, two of those were young white journalists. When I reached out to talk with a wise NPR connected elder about it, her advice was to stop taking those calls. Pretend that I didn’t know the facts, because they challenged the narrative about who we were, and how my hubris had contributed to it.

I guess that’s why I think Uri is most wrong about NPR’s relationship with the rest of the country. It’s a very accurate reflection of America right now, a place where people won’t admit that good intentions don’t always yield good results, and would rather hide behind the myth of its excellence than do the hard work of making it a reality. I sincerely hope there’s still time to turn it around.

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