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Hospitality cover letter examples

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Do you have what it takes to provide customers or guests with the best possible experience?

Of course, you do. But working with the public isn’t always easy and you need to prove you’ve got what it takes to juggle responsibilities, be helpful and communicate effectively.

To help you get all of these details into just a few short paragraphs, we’ve put together a step-by-step guide, complete with multiple hospitality cover letter examples.

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Hospitality cover letter example 1

Hospitality cover letter 1

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Hospitality cover letter example 2

Hospitality cover letter 2

Hospitality cover letter example 3

Hospitality cover letter 3

These 3 Hospitality cover letter examples will provide you with some good ideas on how to format a cover letter, along with the type of message you should be trying to put across to recruiters .

To further understand exactly how you can write a cover letter that will get you noticed, check out our further guidance.

How to write a Hospitality cover letter

Here’s how to write your own winning Hospitality cover letter

How to write a cover letter

Write your cover letter in the body of an email/message

Type the content of your cover letter directly into the email you are sending, or if you are applying via a job board, directly into their messaging system.

The reason for doing this it to ensure that your cover letter gets seen instantly and you can start connecting with the recruiter as soon as they open your message.

If you attach your cover letter as a separate document, the recipient will have to open up the document, which will slow the process down, or make them less likely to even open your cover letter – which could mean your application gets skipped over.

Write cover letter in body of email

Start with a friendly greeting

Cover letter address

Start you cover letter with a greeting that is professional but friendly.

This will build rapport with the recruiter whilst showing your professionalism.

  • Hi, hope you’re well
  • Hi [insert recruiter name]
  • Hi [insert department/team name]

Avoid overly formal greetings like “Dear sir/madam ” unless applying to very traditional companies.

How to find the contact’s name?

Addressing the recruitment contact by name is an excellent way to start building a strong relationship. If it is not listed in the job advert, try these methods to find it.

  • Check out the company website and look at their  About page. If you see a hiring manager, HR person or internal recruiter, use their name. You could also try to figure out who would be your manager in the role and use their name.
  • Head to LinkedIn , search for the company and scan through the list of employees. Most professionals are on LinkedIn these days, so this is a good bet.

Identify the role you are applying for

After you have greeted the recruiter, it’s important to state the job you are applying to.

Recruiters are often managing multiple vacancies, so they need to know exactly which job you are referring to.

Be as specific as possible and use a reference number if you can find one.

Here are some examples you can use;

  • I am interested in applying for the role of admin assistant with your organisation.
  • I would like to apply for the role of Sales assistant (Ref: 4057393)
  • I would like to express my interest in the customer service vacancy within your retail department
  • I saw your advertisement for a trainee project manager on Reed and would like to apply for the role.

See also: CV examples – how to write a CV – CV profiles

Highlight your suitability

The main purpose of your cover letter is to excite recruiters and make them eager to open your CV. And you achieve this by quickly demonstrating your suitability to the job you are applying for.

Take a look at the job adverts you are applying for, and make note of the most important skills being asked for.

Then, when you write your cover letter, make your suitability the focal point.

Explain how you meet the candidate requirements fully, and why you are so well suited to carry out the job.

This will give recruiters all the encouragement they need to open your CV and consider your application.

Cover letter tips

Keep it short and sharp

When sending a job application to a recruiter or hiring manager, it is important to remember that they will normally be very busy and pushed for time.

Therefore, you need to get you message across to them quickly (in a matter of seconds ideally). So, keep your cover letter short and to-the-point. A long waffling cover letter will overwhelm recruiters when they are running through hundreds of emails in there inbox, but a concise one will get their attention.

So, keep your cover letter to just a few sentences long, and save the extensive detail for your CV.

Sign off professionally

To round of your cover letter, add a professional signature to the bottom, giving recruiters your vital contact information.

This not only gives various means of contacting you, it also looks really professional and shows that you know how to communicate in the workplace.

Include the following points;

  • A friendly sign off – e.g. “Warm regards”
  • Your full name
  • Phone number (one you can answer quickly)
  • Email address
  • Profession title
  • Professional social network – e.g. LinkedIn

Here is an example signature;

Warm regards,

Gerald Baker Senior Accountant 07887500404 [email protected] LinkedIn

Quick tip : To save yourself from having to write your signature every time you send a job application email, you can save it within your email drafts, or on a separate document that you could copy in.

Email signatures

What to include in your Hospitality cover letter

So, what type of information should you write about in your Hospitality cover letter?

The specifics will obviously depend on your profession and the jobs you are applying to, but these are the key areas you should be covering.

  • Your industry experience – Tell recruiters the types of companies you have been working for and the roles you have held in the past.
  • Your qualifications – Highlight your most important relevant qualifications to show employers you are qualified to do the roles you are applying for.
  • The impact you have made – Demonstrate the positive impact you have made for employers in previous jobs. Have you saved money? Improved processes? Made customers happy?
  • Your reasons for moving – Employers will want to know why you are leaving your current/previous role, so provide them with a brief explanation here.
  • Your availability – When will you be able to start a new job ? Check your current contract to find out your notice period if you are in a position already.

Hospitality cover letter templates

Copy and paste these Hospitality cover letter templates to get a head start on your own.

Hope you’re well. I am writing to express my keen interest in the position of Hospitality Manager at InterContinental Hotels Group, as advertised on LinkedIn. With a strong background in hospitality management and a passion for delivering exceptional guest experiences, I am thrilled about the opportunity to contribute my expertise to the esteemed team at your establishment.

With a BBA from the University of London, I bring 8 years of experience in coordinating diverse hospitality operations. My journey in the industry has allowed me to cultivate a keen understanding of the importance of delivering outstanding service while maintaining cost-effectiveness.

Throughout my career, I have held key leadership roles, including my most recent position as an Assistant Hospitality Manager at Travelodge. Under my guidance, I boosted customer satisfaction ratings by 24%, implemented strategies that led to a 65% increase in revenue, and enhanced staff performance by 20% through introducing novel training initiatives.

I am excited about the opportunity to further discuss how my skills could add value to your department, and I am available to meet you at your earliest convenience.

Kind regards

Thomas Hatton ¦ 07777777777 ¦ [email protected]

Hope you’re well. I am thrilled to apply for the position of Hospitality Food and Beverage Assistant at Hilton Worldwide as advertised on your website. With a strong passion for the hospitality industry and a keen eye for delivering exceptional dining experiences, I am excited about the opportunity to contribute my expertise and enthusiasm to the esteemed F&B team at your organisation.

In my current role as a Server at Marriott International, I have cultivated a deep appreciation for the art of culinary service and a commitment to exceeding business expectations. My hands-on experience in F&B operations, combined with my ability to work effectively in fast-paced environments, has enabled me to consistently provide top-notch service to guests. Some of my accomplishments here include upselling menu items which increased YoY F&B revenue by 40%, contributing to a 20% decrease in health violations through enforcing strict health and safety guidelines, and achieving an average guest satisfaction score of 9.5 (out of 10) based on customer surveys.

I would appreciate the opportunity to discuss how my career aspirations align with your objectives. I am available for an interview at your convenience.

Lisa Abraham ¦ 07777777777 ¦ [email protected]

Good morning, Jessica

I hope this email finds you well. I am excited to apply for the position of Server at Best Western Hotels & Resorts, as advertised on LinkedIn. With a genuine passion for delivering exceptional customer service and a commitment to creating memorable dining experiences.

Throughout my career as a hospitality professional, I have had the privilege of working in diverse restaurant settings, from upscale dining to casual bistros. My experiences have solidified my belief in the art of hospitality and my dedication to ensuring that each guest leaves with a smile.

As a Server at Britannia Hotels, I provide personalised service and maintain a welcoming atmosphere. I take pride in my excellent communication skills, which enabled me to increase the average check size by 20% through effective upselling techniques. I also trained new servers towards improving their performance by 10%, as well as contributing to the success of parties where £30K+ profits were generated.

Thank you for considering my application. I look forward to the possibility of joining your department and I am available for an interview at your earliest convenience.

Alex Maddison ¦ 07777777777 ¦ [email protected]

Writing a strong attention-grabbing cover letter is a vital step in landing a good Hospitality job.

Use the tips, strategies and examples above to get more responses from you job applications and start lining job interview up.

Good luck with your job search!

Professional Hospitality Manager Cover Letter Examples for 2024

In your hospitality manager cover letter, it is crucial to showcase your exceptional interpersonal skills. Demonstrate how you have consistently provided top-notch customer service in your previous roles. Highlight your ability to lead and inspire a team with examples of successful team management. Prove that your leadership has translated into tangible results for previous employers.

Cover Letter Guide

Hospitality Manager Cover Letter Sample

Cover Letter Format

Cover Letter Salutation

Cover Letter Introduction

Cover Letter Body

Cover Letter Closing

No Experience Hospitality Manager Cover Letter

Key Takeaways

Hospitality Manager cover letter

Crafting a hospitality manager cover letter can be as crucial as the resume you've polished countless times. As you embark on job applications, you've noticed that a compelling cover letter is your next hurdle. This isn't just a resume echo; it's your platform to weave a narrative around that one achievement that defines your professional prowess. Remember, while professionalism is key, steer clear of overused phrases. Keep it succinct, no more than a page, to tell your unique story effectively.

  • Create a hospitality manager cover letter to persuade the recruiters you're the best candidate for the role;
  • Use industry-leading hospitality manager cover letter templates and examples to save time;
  • Dedicate your hospitality manager cover letter space to your best achievement;
  • Make sure your hospitality manager cover letter meets recruiters' expectations and standards.

Avoid starting at the blank page for hours by using Enhancv's AI - just upload your resume and your hospitality manager cover letter will be ready for you to (tweak and) submit for your dream job.

If the hospitality manager isn't exactly the one you're looking for we have a plethora of cover letter examples for jobs like this one:

  • Hospitality Manager resume guide and example
  • Event Bartender cover letter example
  • Restaurant Operations Manager cover letter example
  • Prep Cook cover letter example
  • Bartender Waitress cover letter example
  • Nightclub Bartender cover letter example
  • Server Bartender cover letter example
  • Food Service Manager cover letter example
  • Banquet Bartender cover letter example
  • Assistant Restaurant Manager cover letter example
  • High Volume Bartender cover letter example

Hospitality Manager cover letter example

Owen Wright

New York City, New York

+1-(234)-555-1234

[email protected]

  • Highlighting specific accomplishments with measurable results, such as increasing the NPS score from 70 to 85, which showcases the candidate's ability to make a tangible impact on customer experience.
  • Emphasizing cross-departmental collaboration signifies the candidate's understanding of the importance of team synergy in achieving customer experience goals.
  • Expressing eagerness to contribute to the company's growth and success indicates the candidate's alignment with the company's objectives, demonstrating a proactive and goal-oriented mindset.

The format of your hospitality manager cover letter: structure, fonts, margins, and more

Your hospitality manager cover letter should include a header (with your name, position, and date); a greeting and introductory paragraph; a body and closing paragraphs; and an optional signature.

Remember that you're writing your hospitality manager cover letter for recruiters - as the Applicant Tracker System won't scan this content.

Here are a few more tips and tricks to keep in mind when formatting your hospitality manager cover letter:

  • Use the same font in your hospitality manager cover letter and resume . We recommend modern fonts, e.g. Lato and Rubik, to help you stand out, instead of the stereotypical Arial and Times New Roman.
  • Each paragraph should have single spacing, which is already set up for you in our cover letter templates .
  • Our cover letter builder follows industry standards for your hospitality manager cover letter formatting - with a one-inch margin, surrounding your content.
  • Always export your hospitality manager cover letter in PDF to ensure the image or text quality stays the same and your writing isn't moved about.

The top sections on a hospitality manager cover letter

  • Header: Include your contact information, full name, and professional title to ensure the recruiter can easily reach out to you for further discussions or to schedule an interview.
  • Greeting: Address the hiring manager or recruiter by name, if possible, to establish a personal connection and demonstrate attention to detail, which is crucial in the hospitality industry.
  • Introduction: Briefly state your current role, your interest in the applied position, and highlight your passion for service excellence which is the cornerstone of hospitality management.
  • Professional Experiences and Achievements: Detail relevant experiences that showcase your ability to manage operations, lead teams, and enhance customer satisfaction, as these are core competencies for a hospitality manager.
  • Closing and Call to Action: Express your enthusiasm for the opportunity to contribute to the establishment, and invite the recruiter to contact you for an interview to further discuss how your skills and experiences align with the needs of their organization.

Key qualities recruiters search for in a candidate’s cover letter

  • Extensive experience in customer service: Essential for ensuring guests receive exceptional care, addressing their needs, and fostering a hospitable environment.
  • Strong leadership skills: Needed to effectively manage staff, inspire teamwork, and maintain high morale within the hospitality team.
  • Proven ability in crisis management: Important for handling unexpected issues and emergencies with composure and quick, effective decision-making.
  • In-depth knowledge of the hospitality industry: Demonstrates an understanding of industry trends, guest expectations, and the competitive landscape.
  • Revenue management and financial acumen: Critical for optimizing profitability, managing budgets, and ensuring the financial health of the establishment.
  • Cultural sensitivity and diversity awareness: Vital for catering to an international clientele and creating an inclusive atmosphere for both guests and staff.

How to start your hospitality manager cover letter: with a greeting, of course

Have you ever considered just how powerful a personalized salutation can be?

We sure have news for you! Your hospitality manager cover letter should start with the right salutation to recruiters, nurturing a sense of respect and individuality.

Greet recruiters by using their first name (e.g. "Dear Tom" or "Dear Patricia") if you've previously established contact with them.

Otherwise, opt out for the less familiar, "Dear Ms. Peaches" or "Dear Ms Kelsey", if you've found the recruiter's name on LinkedIn or a corporate website.

"To whom it may concern" is never a good option, as it creates a sense that you've been sending out your hospitality manager cover letter to anyone. Instead, use "Dear HR team" or "Dear (company name) recruiter" for a feeling of exclusivity.

List of salutations you can use

  • Dear Hiring Manager,
  • Dear [Hiring Manager's Name] ,
  • Dear [Title of the Hiring Manager, e.g., Director of Human Resources] ,
  • Dear [Title of the Hiring Manager] [Last Name] ,
  • Dear Members of the [Department Name, e.g., Hospitality Team] ,
  • Good Day [Hiring Manager's Name] ,

Your hospitality manager cover letter intro: showing your interest in the role

On to the actual content of your hospitality manager cover letter and the introductory paragraph .

The intro should be no more than two sentences long and presents you in the best light possible.

Use your hospitality manager cover letter introduction to prove exactly what interests you in the role or organization. Is it the:

  • Company culture;
  • Growth opportunities;
  • Projects and awards the team worked on/won in the past year;
  • Specific technologies the department uses.

When writing your hospitality manager cover letter intro, be precise and sound enthusiastic about the role.

Your introduction should hint to recruiters that you're excited about the opportunity and that you possess an array of soft skills, e.g. motivation, determination, work ethic, etc.

How to select your best achievement for the middle, or the hospitality manager cover letter body

You probably feel exhausted by this point in your application: you've dived into all the details of your success and skills in your hospitality manager resume.

What else can you include in your hospitality manager cover letter body ?

Well, for starters, the next three to six paragraphs should show you further value as a professional. Or, why should recruiters choose you?

Think back on a noteworthy achievement that answers key job requirements and dive deep.

Structure your hospitality manager cover letter middle as you'd a story: following chronological logic and highlighting outcomes, thanks to skills.

At the end of the day, you'd want recruiters to be able to see you as the best candidate for the role and understand more about who you are and what makes your success unique (and valuable to the role).

Time to wrap up your hospitality manager cover letter

Writing the closing paragraph of your hospitality manager cover letter is just as important as the salutation.

You have to make it personalized to the job advert and recruiter.

Experienced professionals advise candidates to end with a request or reminder for follow-up. Write that you're grateful for the opportunity, and, at the same time, hint that you're available for the next steps of the process.

Otherwise, you could also conclude your hospitality manager cover letter by facing the future. How do you see yourself, as part of the team? In particular, how would you settle in your new role in the first six months to a year?

Is it beneficial to mention that you have no experience in your hospitality manager cover letter?

Lacking professional experience isn't the end of the world for your hospitality manager cover letter .

Just be honest that you may not have had roles in the industry, but bring about so much more.

Like, your transferable skills, attained thanks to your whole work and life experience (e.g. the skills your summer spent working abroad taught you).

Or, focus on what makes you, you, and that one past success that can help you stand out and impress recruiters (think of awards you've attained and how they've helped you become a better professional).

Alternatively, write about your passion and drive to land the job and the unique skill set you would bring to enhance the workplace culture.

Key takeaways

Turning your hospitality manager cover letter into a success is all about staying authentic to yourself and relevant to the job:

  • Be creative with your hospitality manager cover letter introduction by stating something you enjoy about the company (that is genuine) or about your skill set (to get the recruiters' interested);
  • Use single spacing and have a one-inch margin wrapping all around the content of your hospitality manager cover letter;
  • Select just one past achievement from your career or life to tell a story of how you've obtained job-crucial skills and how they'd be beneficial to the role;
  • The finishing paragraph of your hospitality manager cover letter doesn't necessarily have to be a signature but could be a promise of what you plan to achieve in the role;
  • Instead of focusing on your lack of experience, spotlight your transferable skills, one relevant achievement, and career dreams.

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Hospitality Manager Cover Letter Example

Writing a cover letter for a hospitality manager position can be an exciting challenge. With the right preparation, you can make sure your cover letter stands out from the competition and makes a strong impression on potential employers. This guide provides some tips and an example for writing a great cover letter for a hospitality manager position.

If you didn’t find what you were looking for, be sure to check out our complete library of cover letter examples .

hospitality cover letter for management

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Hospitality Manager Cover Letter Sample

Dear [Hiring Manager],

I am writing to apply for the Hospitality Manager position at [Company Name]. With my 5+ years of experience managing hospitality operations, I am confident I can bring a unique set of skills and expertise to the role.

I have a proven track record of success leading hospitality teams. During my time at [Company Name], I managed a variety of tasks, from training new staff members to creating and implementing successful strategies for boosting customer satisfaction. In addition, I have extensive experience with budgeting and forecasting, and have a proven ability to maximize resources and minimize costs.

I have built strong relationships with staff, vendors, and customers alike, and I am well- versed in the latest hospitality trends and technologies. I am a results- driven, detail- oriented leader with excellent problem- solving skills.

I am confident I could become a valuable asset to your team. I would love the opportunity to discuss my qualifications and experience in further detail. Please feel free to contact me at [phone number] or [email address] to arrange an interview.

Thank you for your time and consideration.

[Your Name]

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What should a Hospitality Manager cover letter include?

A hospitality manager cover letter should include details about your experience in the hospitality industry and why your skills and qualifications make you an ideal candidate for the position. It should also demonstrate your enthusiasm and commitment to the role of hospitality manager and provide evidence of your ability to manage staff, projects and customer service.

Your cover letter should mention any relevant formal education and qualifications, such as a degree in hotel management or a relevant professional certification. Additionally, it should describe your experience in both managerial and operational roles in the hospitality industry. You should also include details about previous successes in customer service, team management, and problem- solving.

The cover letter should also clearly demonstrate your interpersonal and communication skills. Hospitality managers must be adept at working with a wide range of people, from customers to staff members, and your cover letter should demonstrate your ability to effectively communicate with all of them.

Finally, the cover letter should highlight the unique qualities that you possess that make you the right candidate for the position. These should include your ability to think quickly and creatively under pressure, your attention to detail, and your ability to manage multiple tasks simultaneously.

Hospitality Manager Cover Letter Writing Tips

Cover letters are an important part of the job application process, even for hospitality managers. A cover letter is a great opportunity to show potential employers why you are a good match for the job. Here are some tips on how to write a strong hospitality manager cover letter.

  • Research the job and company: Before writing your cover letter, research the job and company to make sure you understand what they are looking for. This will help you tailor your letter to the specific job and employer.
  • Use a professional format: Be sure to use a professional format when writing your cover letter. Include your contact information, the name and contact information of the employer, and a formal salutation.
  • Focus on your skills and experience: Your cover letter should focus on your skills and experience that are relevant to the job. Make sure to include any experience you have working in the hospitality industry and mention any special skills you have that could be beneficial for the job.
  • Show your enthusiasm: Show the employer your enthusiasm for the job by explaining why you are a great fit and what you can bring to the table. Be sure to use language that is positive and upbeat.
  • Keep it brief: Try to keep your cover letter to one page. You don’t want to overload the employer with too much information.

By following these tips, you can create an effective cover letter that will help you stand out from the crowd. Good luck with your job search!

Common mistakes to avoid when writing Hospitality Manager Cover letter

Cover letters are an important part of a job application, and they are even more important when applying for a position at the managerial level. Writing a Hospitality Manager cover letter can be a daunting task, but with the right steps you can easily create an effective letter that will set you apart from the competition. Here are some common mistakes to avoid when writing your Hospitality Manager cover letter:

  • Not customizing your letter: When applying for a managerial position, it is important to customize your letter to the position and the company you are applying to. Employers will recognize generic letters, and they may assume that you are not really interested in the job.
  • Not highlighting relevant skills: In your cover letter, it is important to highlight your relevant skills and experience that make you suited for the position. Make sure to include any hospitality- related skills and experience, as well as any management experience you may have.
  • Not asking for an interview: As you conclude your cover letter, make sure to include a statement asking for an interview. This shows that you are interested and motivated to land the job.
  • Not proofreading: Before sending your cover letter, make sure to proofread it for any typos or errors. A sloppy cover letter can give employers a bad impression of you and your writing abilities.

By avoiding these common mistakes, you can create an effective and professional cover letter that will make you stand out from the competition. With a great cover letter, you can be one step closer to getting the job of your dreams!

Key takeaways

  • Writing an effective and impressive Hospitality Manager cover letter is a key step to getting your dream job.
  • Before you begin writing your letter, research the company, its culture, and the job requirements thoroughly. This will help you tailor your letter to the company and position you are applying for.
  • Make sure your letter is professional, yet personable. Be sure to use a professional font, such as Times New Roman or Calibri, and be mindful of the length of your cover letter.
  • Begin your letter by introducing yourself and why you are the perfect candidate for the job. Highlight the skills and experience that make you a good fit.
  • Be sure to mention any awards or accomplishments you have received in the hospitality industry.
  • Demonstrate your knowledge of the industry by referencing current trends and any significant projects you have worked on.
  • Close your letter by thanking the reader for taking the time to consider your application and expressing your enthusiasm for the role.
  • Proofread your letter for any errors or typos. It is important that your letter is professional, so take the time to review it carefully.

Frequently Asked Questions

1.how do i write a cover letter for an hospitality manager job with no experience.

Writing a cover letter for an Hospitality Manager job with no experience can be daunting. However, with the right approach, you can still create a strong and compelling cover letter that will grab the attention of potential employers. Start your letter by introducing yourself and explaining your interest in the position. Describe any relevant coursework, volunteer experiences or extracurricular activities that can demonstrate your skills and abilities to be successful in the position. Be sure to mention any transferable skills, such as communication, problem solving and organization, that you possess that can be beneficial to the role. Additionally, you can express your commitment and enthusiasm for the job and explain why you think you would be a great addition to the team. Finally, thank the employer for their time and consideration.

2.How do I write a cover letter for an Hospitality Manager job experience?

When writing a cover letter for an Hospitality Manager job with experience, it is important to highlight your accomplishments and successes in the field. Begin your letter by introducing yourself and expressing your interest in the role. In the body of the letter, highlight any experience that you have in the hospitality industry, such as managing a team, overseeing customer service, or developing successful marketing strategies. Additionally, demonstrate the results of your previous work and discuss any challenges that you have successfully addressed. Be sure to mention any awards or recognition that you have earned in your previous roles. Finally, express your excitement for the position and thank the employer for their time and consideration.

3.How can I highlight my accomplishments in Hospitality Manager cover letter?

When writing a cover letter for an Hospitality Manager job, it is important to highlight your accomplishments and successes in the field. Start your letter by introducing yourself and expressing your interest in the role. In the body of the letter, describe any relevant experiences that you have had in the hospitality industry, such as managing a team, overseeing customer service, or developing successful marketing strategies. Be sure to mention any awards or recognition that you have earned in your previous roles. Additionally, you can provide specific examples of challenges that you have successfully addressed and highlight any notable successes that you have achieved. Finally, express your excitement for the opportunity and thank the employer for their time and consideration.

4.What is a good cover letter for an Hospitality Manager job?

A good cover letter for an Hospitality Manager job should include a variety of elements. Start your letter by introducing yourself and expressing your interest in the role. Showcase your relevant experience in the hospitality industry, such as managing a team, overseeing customer service, or developing successful marketing strategies. Additionally, you can discuss any challenges that you have successfully addressed and highlight any awards or recognition that you have earned in your previous roles.

In addition to this, be sure to check out our cover letter templates , cover letter formats ,  cover letter examples ,  job description , and  career advice  pages for more helpful tips and advice.

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Hotel Manager Cover Letter Samples & Examples That Worked in 2024

Martin Poduška — Editor in Chief / Resume Writer

Crafting your hotel manager cover letter doesn't have to be complicated. Certainly not with our painstakingly researched guide! We've gathered all the best tips, examples, cover letter templates, and samples to help make your writing process as easy as can be. So, without further ado, dive in!

Hotel Manager Cover Letter Sample

In this guide, we teach you everything you need to know about writing a cover letter as a hotel manager. Keep reading to learn how to:

  • Give your hotel manager cover letter structure with a header & headline
  • Personalize your hotel manager cover letter for a specific company
  • Craft an attention-grabbing hotel manager cover letter introduction
  • Highlight your best skills & accomplishments as a hotel manager
  • Finish your hotel manager cover letter with a persuasive conclusion
  • Access top resources for job-seeking hotel managers

1. Give your hotel manager cover letter structure with a header & headline

The very first thing on your cover letter writing to-do list as a hotel manager is to give your letter structure . To accomplish this, you need to create a header and headline.

Your cover letter header holds vital information, such as:

  • Your name and professional title
  • Your professional contact information
  • The name of the hotel & department you are applying to
  • The hotel’s address

Here is an example of a well-formatted hotel manager header

Mary Mills , Hotel Manager

(123) 456-7890 | [email protected] | linkedin.com/in/mary-mills

To: Quality Inn Hotels Management Department 1234 Street Address Savannah, GA, 31302

Next up, you will write an engaging cover letter headline that attracts the employer’s attention . This headline should include a keyword related to the position, an eye-catching number or trigger word , a powerful adjective or verb, and a promise to the employer that the letter is specifically for them.

Here is an example of a well-written hotel manager headline

My Efficient Hotel Management Style & How It Can Satisfy and Delight Your Guests

Trigger Word/Number: My Management Style Keyword: Hotel Management Adjective/Verb: Efficient, Satisfy, Delight Promise: Your Guests

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2. personalize your hotel manager cover letter for a specific company.

To make your hotel manager as compelling as possible to employers, you need to personalize both the content and greeting for the specific employer you are sending it to. This will require you to research the company beforehand , looking for key details such as:

  • What the hotel looks for and values in employees
  • What guests like and dislike about the current management of the hotel
  • The specific person who will review your cover letter

This last detail is what you will use to create a personalized greeting that addresses this specific person by name, showing that you have done your due diligence.

Here are 3 examples of personalized cover letter greetings

  • Dear Hotel Supervisor John Doe,

Dear Supervisor John Doe,

  • Dear Mr. John Doe,

3. Craft an attention-grabbing hotel manager cover letter introduction

To really grasp the attention of an employer , you need to write an impressive introduction that includes vital information, such as:

  • A concise summary of your professional history (years of experience, specializations, etc.)
  • A statement on why you are enthusiastic about applying to this company
  • A mutual acquaintance (when possible)

Pro Tip: Always include a mutual acquaintance when possible, as this builds rapport and trust with the employer. To gain more mutual acquaintances that you can reference in future job applications, use LinkedIn to expand your professional network.

Here is an example of an effective hotel manager cover letter introduction

I am a seasoned hotel manager with 8+ years of experience working in 5-star, luxury establishments. As a long-time admirer of your hotel’s commitment to creating unique guest experiences, I was delighted to hear about this opening. I am acquainted with your hotel’s head of hospitality – Ms. Jane Green – who recommended I apply.

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4. Highlight your best skills & accomplishments as a hotel manager

With your introduction in place, your next task is to write the body paragraphs of your cover letter. You should aim to include between 2 to 4 body paragraphs that offer insights into your best skills and accomplishments as a hotel manager.

As you describe these qualifications, remember that the information you include should be:

  • Relevant to the position you are applying to
  • Contextualized with information such as your responsibilities within a previous role
  • Quantifiable with verifiable facts, data, and statistics that make the information more valuable and insightful to employers

Here are 6 hotel management skills that are excellent to describe in a cover letter

  • Strong leadership style for managing hotel staff
  • Excellent customer communication and service
  • Proficiency in creating staff and maintenance schedules
  • Budgeting and financial management
  • Knowledge of hotel safety practices
  • Event planning and coordination

Here is an example of how to describe an accomplishment in a hotel manager cover letter

As a hotel manager at [Former Employer], I helped raise the hotel’s overall bookings by 30% by sourcing a new marketing firm for the hotel to partner with. Additionally, I planned more than 30 events at the hotel, leading to more than 500 guests attending the events and a 15% increase in overall hotel revenue.

5. Finish your hotel manager cover letter with a persuasive conclusion

To conclude your hotel manager cover letter , you need a strong closing statement that persuades the employer to contact you for an interview.

This closing statement should include:

  • An enthusiastic sentence saying you are looking forward to hearing from them
  • An additional sentence stating you will follow up, including how you will contact them or how they can contact you
  • A formal sign-off

Here is an example of a persuasive conclusion from a hotel manager's cover letter

As your new hotel manager, I am confident I can help you attract more guests and maintain a beautiful and welcoming space. I would love to speak directly within the next week and am best reached at (123) 456-7890 on weekdays between the hours of 8 a.m. to 5 p.m. I plan to reach back out next Monday in regards to my application if I have not yet heard back.

Sincerely Yours,

[Applicant Name]

If you have ever wondered how a cover letter differs from a resume,  this article will tell you everything about the key differences between the two .

6. Top resources for job-seeking hotel managers

Have you already found a job posting that speaks to you? You haven't? Don't worry, we've got you covered. You can try searching for interesting work opportunities through any of these resources: 

  • Industry-specific job boards: To look for work opportunities with websites that focus specifically on the hospitality industry is the most straightforward option. Use websites such as Hcareers , Hospitality Online , and HotelCareer . 
  • General job boards: Platforms like Indeed , Glassdoor , and SimplyHired aggregate a vast number of relevant job listings. Using specific keywords related to hotel management and filtering by location to narrow down our search. 
  • LinkedIn : Not only can you find job postings with LinkedIn, but you can also find opportunities for networking, or learn about the latest industry news. 
  • Professional associations: Besides providing job opportunities, associations like the European Hotel Managers Association (EHMA), the Institute of Hospitality , or the International Hotel & Restaurant Association (IH&RA) can bring you closer with fellow industry professionals, industry news, training programmes, and specialized publications. 
  • Hospitality agencies: Agencies like Patrice & Associates , Gecko Hospitality , or Hospitality Search International (HSI) can connect you to relevant job opportunities that fit your expertise and skills level.
  • Continuous learning: In case you feel that you’d benefit from further training, you can look for appropriate certifications and courses with platforms such as: eHotelier , hsmai Academy , Coursera , or edX . 

Remember that finding the work opportunity that may lead to your dream job is just the first step! To truly capture the attention of the hiring manager, you'll need a persuasive and engaging cover letter. So, make your count!

Hotel Manager Cover Letter FAQ

What should i include in my hotel manager cover letter.

You should highlight your leadership experience, understanding of hotel operations, customer service excellence, and any achievements that demonstrate your ability to enhance guest satisfaction and operational efficiency. Basically anything that is relevant to the job posting you're currently applying for and that shows your qualifications.

How can I make my cover letter stand out?

Always custom tailor each and every cover letter you send. It shows that you've taken the time to get to know the institution and that you understand their needs and values. Next, use specific examples of your achievements, like increasing guest satisfaction scores or improving operational efficiency. If you can, support these accomplishments by specific quantifiers to better show your impact.

What common mistakes should I avoid in my cover letter?

Some of the common pitfalls include: NOT customizing your cover letter, being too generic, reiterating your resume, typos and grammatical errors. Also, make sure you address your cover letter to the right person. Always double check the recipient's name - just to be sure and avoid any faux pas.

What's the best way to highlight my knowledge of hotel operations?

You can, for example, discuss your experience with front desk management, housekeeping oversight, budget management, and any special projects or renovations you’ve managed. This will serve as a testimony to your comprehensive understanding of hotel operations.

Can I discuss my passion for the hospitality industry in my cover letter?

Certainly! Expressing your genuine passion for hospitality can significantly strengthen your cover letter. Share why you're drawn to the industry and how your personal values align with providing exceptional guest experiences. This can help demonstrate your motivation and commitment to the role that goes beyond your professional qualifications.

Martin Poduška — Editor in Chief / Resume Writer

Martin Poduška

Martin is a resume expert and career advice writer at Kickresume. In his five years at Kickresume, he has written hundreds of in-depth, painstakingly researched resume advice articles and, as chief editor, he has also edited and revised every single article on this website. Tens of thousands of job seekers read Martin’s resume advice every month. He holds a degree in English from the University of St Andrews and a degree in Comparative Literature from the University of Amsterdam .

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Hospitality Cover Letter Example

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Start your Hospitality cover letter by addressing the hiring manager directly, if you know their name. If not, use a professional greeting like "Dear Hiring Manager." Then, introduce yourself and state the position you're applying for. Make sure to express your enthusiasm for the role and the hospitality industry. For example, you could say, "I am excited to apply for the Front Desk Manager position at your esteemed hotel. With my 5 years of experience in guest services and a passion for delivering exceptional customer experiences, I am confident in my ability to contribute to your team." This approach immediately highlights your relevant skills and passion for the industry, grabbing the reader's attention.

The best way for hospitality professionals to end a cover letter is by expressing gratitude for the reader's time and consideration, reiterating their enthusiasm for the role, and inviting further communication. For example, "Thank you for considering my application. I am excited about the possibility of bringing my unique skills and experience to your team and am confident that I could make a valuable contribution to your organization. I look forward to the opportunity to discuss my application further." This ending is polite, shows eagerness for the role, and leaves the door open for further conversation. It's also important to end with a professional closing, such as "Sincerely" or "Best regards," followed by your name.

In a cover letter, Hospitality professionals should include the following: 1. Contact Information: At the top of the cover letter, include your name, address, phone number, and email address. If applicable, you can also include your LinkedIn profile or professional website. 2. Professional Greeting: Address the hiring manager by name if possible. If you don't know their name, use a professional greeting like "Dear Hiring Manager." 3. Introduction: Start with a strong opening that grabs the reader's attention. Mention the position you're applying for and where you found the job listing. 4. Relevant Skills and Experience: Highlight your skills and experiences that are relevant to the job you're applying for. For example, if you're applying for a hotel manager position, you might want to mention your experience in managing a team, your ability to handle customer complaints, and your knowledge of hotel management software. 5. Achievements: Highlight any achievements that demonstrate your ability to perform the job well. For example, if you increased customer satisfaction ratings at your previous job, be sure to mention that. 6. Knowledge about the Company: Show that you've done your research and understand what the company is about. Mention why you're interested in working for them and how you can contribute to their goals. 7. Closing Paragraph: In your closing paragraph, reiterate your interest in the position and the company. Thank the hiring manager for considering your application and express your interest in discussing your qualifications further in an interview. 8. Professional Closing: End your cover letter with a professional closing like "Sincerely" or "Best regards," followed by your name. 9. Postscript: A postscript (P.S.) is optional but can be used to highlight an important detail that you want the hiring manager to notice. Remember, your cover letter should be tailored to each job you apply for, highlighting how your skills and experience make you a great fit for the specific role.

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Sales operations manager resume example, security operations manager resume example, regional operations manager resume example, try our ai cover letter generator.

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3 Hospitality Cover Letter Examples for the Job in 2024

Stephen Greet

  • Hospitality Cover Letter
  • Hotel Front Desk Receptionist Cover Letter
  • Concierge Cover Letter
  • Write Your Hospitality Cover Letter

Optimizing customer experiences is where you shine. Whether answering questions, applying food safety protocols, or planning events, you ensure companies get results that keep customers coming back.

Now, it’s time to create a cover letter that’s top-notch and enhances the reviewing experience for hiring managers so your skills stand out.

We’ve created a free cover letter builder and our hospitality cover letter examples based on what works in the industry today to get you back to providing excellent guest service that makes a difference in people’s lives.

hospitality cover letter for management

Hospitality Cover Letter Example

USE THIS TEMPLATE

Microsoft Word

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Block Format

Hospitality cover letter template

Copy this text for your Hospitality cover letter!

123 Fictional Avenue Phoenix, AZ 85001 (123) 456-7890

December 12, 2023

Olivia Jones Sheraton Grand Phoenix 123 Fictional Lane Phoenix, AZ 85001

Dear Ms. Jones:

Discovering the remarkable renovation Sheraton Grand Phoenix completed, I couldn’t help but see a golden opportunity to leverage my expertise in hotel management. Your collaboration with Rosendin and Balfour Beatty Construction in the meticulous renovation showcases Sheraton’s commitment to extraordinary customer experience. That aligns perfectly with my passion for providing top-notch service in the hospitality industry, backed by my hotel administration certification.

Working at Tempe Mission Palms, I implemented a dynamic pricing strategy, which I contributed to a 32% increase in room revenue while decreasing room vacancy rates by an average of 23%. Furthermore, I’ve mastered the use of tools such as IDeaS Revenue Management System, boosting our efficient resource allocation.

I also implemented and managed online booking platforms at the Wyndham Phoenix Airport/Tempe. Here, I led the integration of our systems with platforms like Booking.com and Expedia, resulting in a significant 73% increase in direct online reservations within two years.

At Kimpton Hotel Palomar Phoenix, I oversaw the implementation of a comprehensive quality management system, which included regular audits and staff training. This initiative assisted in improving our guest satisfaction ratings significantly.

My comprehensive skills and passion for excellence will undoubtedly support Sheraton’s continuous strive for superior customer service and growth. I anticipate the opportunity to discuss this role and my qualifications further. Thank you for considering my application.

Kaito Yamamoto

Enclosures: Resume Application form Hotel Administrator Certification

Why this cover letter works

  • The pro tip here is to fortify your professional experiences with familiarity with industry-relevant platforms. You could highlight how IDeaS Revenue Management System enhanced room booking efficiency or how Expedia and Cloudbeds simplified different tasks. That paints a picture of a tech-savvy professional who understands the industry’s dynamics.

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Hotel Front Desk Receptionist Cover Letter Example

Hotel front desk receptionist cover letter template

Copy this text for your Hotel Front Desk Receptionist cover letter!

123 Fictional Avenue Philadelphia, PA 19101 (123) 456-7890

Ava Davis Sheraton Philadelphia Downtown Hotel 123 Fictional Lane Philadelphia, PA 19101

Dear Ms. Davis:

Having amassed extensive experience in hospitality, I’m eagerly eyeing the prospect of applying my well-honed skill set to steer Sheraton Philadelphia Downtown Hotel toward unrivaled guest satisfaction. With an unquenchable passion for the vibrant city of Philadelphia and a history of embracing innovation for enhanced brand growth in the hotel industry, I’m keen on offering my experience to cultivate meaningful connections with the guests of Sheraton.

In my recent role at Aloft Philadephia Downtown, I sowed fruitful relationships with guests, leveraging customer relationship management tools like Salesforce, which saw a 19% increase in guest retention rates. My in-depth knowledge of local attractions led to the creation of tailored guest experiences, contributing to an incredible uplift in guest satisfaction.

Earlier, at Windsor Suites, I streamlined the email communication system and efficiently managed 230+ daily inquiries, reducing response time by 29%. I also spearheaded hotel-wide training on email etiquette and management, leading to improved guest communication and feedback rating.

Moreover, during my stint at Kimpton Hotel Palomar Philadelphia, I initiated social media monitoring using Hootsuite. This online engagement resulted in improved customer feedback, attracting a noticeable 13% more bookings directly through our social media channels. That way, we shifted dependency on third-party booking websites.

At the Sheraton Philadelphia Downtown Hotel, I aspire to synergize my experience with your high standards of service, creating an unforgettable experience for guests. My commitment to exceptional service, combined with my extensive knowledge of Philadelphia’s hospitality industry, aligns me perfectly with your institution’s ethos. In case you require any further information, do not hesitate to reach out. Thank you.

Isabella Bianchi

  • Begin your piece with a touch of personal flair that grabs attention right off the bat and conclude by painting an inviting picture of what you bring to the table. While articulating your professional experiences, start with the most recent moving backward.

Concierge Cover Letter Example

Concierge cover letter template

Copy this text for your Concierge cover letter!

123 Fictional Avenue San Antonio, TX 78201 (123) 456-7890

William Miller Mokara Hotel & Spa 123 Fictional Lane San Antonio, TX 78201

Dear Mr. Miller:

The unison of the hospitality industry and multilingual communication forms an intriguing partnership. This interdependence, demonstrated by companies such as Mokara Hotel & Spa to ensure a tailored experience for their diverse clientele, is truly applause-worthy. To engage further with this intersection of service and language, I’m eagerly applying for the concierge position at Mokara Hotel & Spa.

Serving as a senior receptionist at Best Western Plus Downtown North, my command over multilingual communication was vital. My role entailed addressing an array of guest needs in Spanish, French, and Italian. In a year-long duration, I implemented a foreign language training program for staff, which proved instrumental in our customer satisfaction.

My adeptness at the Microsoft Office Suite became indispensable at Zocca Cuisine D’Italia. I used the tool to streamline guest reservation processes, manage digital booking platforms, and analyze guest feedback data. Remarkably, I reduced booking errors by 26% and played a significant role in our department’s overall efficiency increase of 21%.

Drawing on my cultural awareness, I orchestrated multiple events that intertwined with San Antonio’s vibrant local culture at Hotel Emma. These initiatives resonated with guests and helped us achieve an impressive 31% rise in repeat clientele and a 17% boost in positive customer reviews.

These multifaceted experiences have shaped me into an adaptable concierge candidate, ready to meet and exceed Mokara Hotel & Spa’s impeccable service standards. I’m eager to apply my skills, from seamless multilingual communication to proficient software utilization and promoting cultural connections, to enhance guest satisfaction significantly. Thank you for considering my application. Looking forward to connecting with you at your earliest convenience.

  • Perhaps you facilitated multilingual communication to break language barriers. Or your swift handling of reservations or your cultural awareness earned guests’ admiration. No doubt, managerial prowess is integral, but your knack for creating delightful experiences proves your worth even better.

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How to Write an Effective Hospitality Cover Letter

Salesperson pops out of computer screen to depict outselling the competition with sales cover letter

Every hospitality role will have varying needs. For example, a travel-related position may require you to help plan itineraries, whereas a hotel may need you to help coordinate cleaning schedules.  

The best way to ensure success will be to review each hospitality job description and customize your cover letter based on the skills and experiences they’re seeking, such as customer service or vendor relations. 

hospitality cover letter for management

Make a great first impression with the intro of your hospitality cover letter

You know first impressions matter. When someone walks into a hotel or restaurant, the friendliness of the staff and cleanliness of the space can make or break an experience. The same is true for your cover letter, so tailoring the intro to the customer service skills an organization is seeking and its mission will be crucial.

An added touch that’ll help you stand out is greeting a specific hospitality hiring manager by name, which you can often find in job descriptions or on the company’s website. It’s similar to the impact that learning your regular customers’ names will have so you can greet them each time they come in.

The opener below is a decent start, but it lacks some important details about specific skills the restaurant is seeking in a manager or how the applicant connects with their mission.

Try to make more of a connection than this! 

Having worked in the fine dining industry for some time, I’m eager to be applying for your restaurant manager position. I believe my skills will be a great fit for your company’s needs.

The opener below does a much better job outlining the applicant’s multilingual and diverse service skills that will make them a great fit for the concierge role at Mokara Hotel & Spa.

A great opener with tailored hospitality skills! 

Dear Mr. Miller,

The unison of the hospitality industry and multilingual communication forms an intriguing partnership. This interdependence, demonstrated by companies such as Mokara Hotel & Spa to ensure a tailored experience for their diverse clientele, is truly applause-worthy. To engage further with this intersection of service and language, I’m eagerly applying for the concierge position at Mokara Hotel & Spa.

hospitality cover letter for management

Provide the right details in your hospitality cover letter’s body

With customer satisfaction being such a high priority, the results you achieve in hospitality roles matter a lot. 

You can emphasize your abilities in the body of your hospitality cover letter by including metrics-based examples of what you achieved in previous roles. 

For example, you could write about how you implemented a new training program that reduced service response times by 56%.  

A top-tier body paragraph with hospitality achievements! 

At Windsor Suites, I streamlined the email communication system and efficiently managed 230+ daily inquiries, reducing response time by 29%. I also spearheaded hotel-wide training on email etiquette and management, leading to improved guest communication and feedback rating.

hospitality cover letter for management

Add the right finishing touches as you close your hospitality cover letter

Think of the closing of your cover letter like you’re wrapping things up with a guest where you want to ensure you’ve covered all their needs. 

In the form of a cover letter, this would include rephrasing how your top skills and connection to the company’s mission make you a great fit. For example, you could write about how you’ll use your email customer service skills to ensure efficient responses to all inquiries. 

Then, wrap things up by saying thank you and use a call to action, such as “I’m looking forward to discussing further how my customer service and supply management skills will fit in with your needs.” 

The example below is a decent start, but the applicant could add more details about the skills they bring as a receptionist and the spa’s mission that would help them stand out.

This sounds too generic! 

I’m eager to discuss further how my skills will make me a great receptionist at your spa. Thank you for your consideration. 

A closer like the one below that displays the applicant’s passion for customer service and knowledge of Philadelphia’s hospitality industry will work much better. 

A great closer connected to the hotel’s mission! 

At the Sheraton Philadelphia Downtown Hotel, I aspire to synergize my experience with your high service standards, creating an unforgettable experience for guests. My commitment to exceptional service and extensive knowledge of Philadelphia’s hospitality industry align me perfectly with your institution’s ethos. If you require any further information, do not hesitate to reach out. Thank you.

There are still ways you can stand out with minimal hospitality experience. You could include achievements from transferable experiences, such as other jobs involving skills like inventory management or customer service. Or, include educational achievements from obtaining a degree in hospitality management or related fields.  

Trying to match the tone of each job description will work best. It’ll show how you fit in with the culture and service standards of each hospitality organization, such as how you’ll provide upbeat service at a family-friendly restaurant. 

While you can use the same template, you should customize the details for each hospitality job you apply to. It’ll help you stand out when one organization needs you to help with catering, and another will have you focused on monitoring inventory records. 

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Anna Muckerman

Hospitality cover letter example

Hospitality cover letter example

Whether you’re looking for a fun summer job at a theme park or you’re an experienced server ready to take your career to the next level, jobs in the hospitality industry can offer flexible hours, rewarding work and quick cash. An exceptional hospitality cover letter can open the best doors to your future in this attractive and competitive field.

In restaurants, hotels and tourist attractions, hiring managers are looking for candidates with the right temperament, proven communication skills and the ability to work in a team. Because hospitality jobs make great entry-level positions, you may find that competition for these jobs is steep, regardless of the number of positions available. In order to prove you’re the ideal candidate, you’ll need more than a copy-paste application.

That’s where a great hospitality cover letter comes in. As a self-promotional document, it helps showcase your personality, perspectives and talents, allowing you to expand on how you go the extra mile for your customers.

This hospitality cover letter guide guide will:

  • Explain the purpose and impact of a thoughtful, well organized cover letter
  • Highlight the best cover letter format to incorporate all essential components
  • Explain how to maximize the impact of each cover letter element: header, greeting, introduction, body and conclusion
  • Offer expert tips on how to land your dream job even with no hospitality experience
  • Help you avoid some of the biggest mistakes made by other hospitality job seekers.

But first, if you haven’t already crafted the perfect resume, that’s a great place to start. Check out Resume.io’s templates , general resume writing guide , and hospitality resume examples with profession-specific tips to create the perfect resume. 

Remember, the cover letter is the ideal companion to a great resume. Together, they work as a powerful duo to get you hired! Professional cover letter templates like these from Resume.io can make creating an attractive layout much easier.

What if the hospitality job application doesn't REQUIRE a cover letter?

You may run into a job application that indicates a cover letter is optional, or fails to mention it at all. Many candidates interpret this as an invitation to take the easy way out and submit an application without a cover letter. In doing so, they directly shoot themselves in the foot on their job search. Why would you willingly forfeit such an easy increase in chances for success, if all you need to do is spend 30 to 40 minutes with our cover letter builder ?

If you’re looking for additional inspiration for cover letter writing, you can check out our other related hospitality cover letter examples listed here below.

  • Barista cover letter sample
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  • Chef cover letter sample
  • Cleaning job cover letter sample
  • Bartender cover letter sample
  • Starbucks cover letter sample
  • Server cover letter sample 
  • Hotel Receptionist cover letter sample
  • Travel Agent cover letter sample
  • Restaurant Manager cover letter sample
  • McDonald's cover letter sample
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Best format for a hospitality cover letter 

A strong sense of organization is especially for hospitality management candidates who need to demonstrate attention to detail and great communication skills on a daily basis. One way to show an employer your sense of efficiency is by structuring your cover letter well. Luckily, this format works across all hospitality jobs and positions so writing a great cover letter is a skill that will benefit you for years to come.

Here are the key components:

  • The cover letter header
  • The greeting or cover letter salutation
  • The introduction
  • The letter body
  • The conclusion
  • The signature / sign-off phrase.

Dear Mrs. Buchanan,

Having managed the customer service team of a conference centre which accommodated up to 7,000 delegates, I am well placed to head up your customer care team

Running a successful conference requires meeting the needs of countless suppliers, partners, and attendees. The experience should be seamless. Your conferences are famous for their operational brilliance - I am experienced in using the latest technology. Attention to detail is only possible if you understand the limitations of the technology.

Six years after my degree in Hotel and Restaurant Management at Howto University, I am still finding new ways to solve customer problems. Practice takes over from theory after a while. From my perspective, guidelines should mostly be followed, but sometimes you need to take action that goes beyond what is expected. You never know who might be signing on the dotted line for your next conference – every visitor is special.

I pride myself on having the judgement to make the right decisions. Our customer satisfaction rating of 97.9 was the third highest out of our 38 conference centres. While I was the head of customer service, we doubled repeat business from 31% to 63%. Attendee numbers went up by an average of 48% over the same period. When companies trust you to organize their events, their competition will start to trust you as well.

I pride myself in my ability to influence issues before they get out of control. My life is so much easier when I can anticipate problems and smooth relationships ahead of time. The key to this is listening – my interest in meditation helps here.

I am coming to your conference next week and was wondering whether it might be an opportunity to meet for a discussion? Otherwise, I look forward to a potential interview to understand more about how I might assist you in delighting your customers.

Matthew Jones

For even more writing tips and an in-depth look at each of these sections, check out our universal guide on cover letters.

How to write a cover letter - expert guide [2024]

Here is exactly how you can write a cover letter that will stand out from the crowd, and help you land that interview.

hospitality cover letter for management

Cover letter header

A professional-looking header might seem like an add-on to your hospitality cover letter but this section serves two very important roles. 

First, the header helps identify your cover letter and keeps your name, phone number and other personal data at the hiring manager’s fingertips. In large companies (like hotel chains) or hectic businesses (like restaurants), applications can go on quite a journey while being reviewed by hiring managers. Your header ensures that no matter who comes across your application, they know who you are and how to contact you.

The second purpose is to create visually appealing and eye-catching formatting. Hiring managers are often bombarded with dozens of boring, generic cover letters. By using a pop of color or an interesting design element that’s appropriate for the company and position, you can easily make an otherwise plain sheet of paper stand out as polished and professional.

You do not need to include your full address in the cover letter header. There are potential data protection issues - you can share it at the offer stage. Also, the inside address of the employer is a convention that is no longer applicable (save for the most formal applications). Use the space to tell your story, not tick archaic boxes.

Align document styles! 

One way to ensure your application leaves an impact is by aligning the document styles of your cover letter and resume. This can be done using graphic design software, or more simply, with online resume and cover letter templates from Resume.io. 

By aligning your headers, you can create a “personal brand” – a look and feel that identifies the documents as uniquely yours and helps a hiring manager remember your application.

The goal of the cover letter header: Display the necessary identifying information to label your document, using interesting and attractive formatting.

Cover letter greeting and introduction

Your cover letter greeting doesn’t need to be long, but it should convey the right tone and help you establish a personal connection with the reader. “Dear” followed by the correct salutation and name of the hiring manager works well for most situations. If you already have a relationship with the employer, you may opt for “Hi,” “Hello” or even a first name instead. This works especially well when submitting your cover letter by email.

The importance of names and addressed greetings.

Addressing the hiring manager or cover letter recipient by name is one of the most important things you can do to show a hiring manager you are invested in the position and have put effort into your application. This small gesture can go a long way in helping to establish that human connection that shows you appreciate the time they’re taking to review your application. 

In fact, there’s even the science to back up this idea. Research has shown that we have a positive neurological response when someone uses our name. 

With some employers, however, it may be nearly impossible to determine who exactly will be reading your letter. In medium to large companies, hiring is often done by an entire human resources team. In that case, you have a few options. You may choose to address the most likely reader plus the company hiring team or you might address a few names. If all else fails, “Dear (Company Name) Hiring Team” covers most situations.

The goal of the cover letter greeting: Address the letter recipient by name to establish a personal connection, use the most appropriate greeting based on your level of familiarity with the employer.

The realities of today’s competitive job market often find hiring managers receiving dozens of applicants for any single position, and lacking enough time to read each cover letter from start to finish. That means a strong first paragraph is vital for hooking an employer’s attention and making sure the effort you put into your application doesn’t go to waste.

Luckily an outstanding introduction can come in the form of an exciting anecdote, interesting fact or relevant statistic. There’s more than one way to start a great cover letter, just make sure to keep the energy high without sacrificing your professionalism.

The goal of the cover letter introduction: Catch the reader’s attention with an interesting and relevant story, statistic or fact that leads into the body section.

Cover letter middle part (body)

Now you’re ready to dive into the biggest section of your hospitality cover letter, which allows you to expand on your most impressive achievements and milestones. In order to simplify the writing process while still keeping your letter organized, you may choose to divide this section into two subsections.

In the first, you can use the STAR method to highlight relevant contributions in previous positions. Simply describe a S ituation, the T ask, your A ction and the positive R esult it created. Make sure to choose only the most relevant examples based on the tasks of your new position.

In the second paragraph, you can discuss the skills you bring and your potential contributions to this position. The advertised job description is a great place to look for insight into which tasks and skills are most important to mention in your cover letter.

No matter where you work in hospitality, there are a few key qualities you’ll want to convey in the middle of your cover letter.

  • Communication: It comes as no surprise that good communication skills are the backbone of any job in hospitality. Every position in this service industry requires you to interact with customers and other staff.
  • Teamwork: In restaurants, hotels and tourist attractions, no one works alone. Being able to work efficiently and positively on a team is extremely important. Examples of leadership or good collaborative experiences can make for persuasive anecdotes in your cover letter.
  • Customer service: How you resolve problems, fix mistakes and treat the clients that make the business run will ultimately determine your success in the hospitality industry. Make sure to highlight examples where you went above and beyond to offer excellent guest service and customer satisfaction.
  • Flexibility: Hotels, restaurants and all leisure businesses need staff who can reliably work weekends, nights and even early mornings. While this might not seem like an essential skill, when two candidates have the same resume, scheduling ease might just make the difference.

The goal of the cover letter body: Use the STAR method to highlight previous successes, and suggest potential contributions to your new workplace.

How to end a hospitality cover letter (conclusion and sign-off)

Now that you’ve made the best case for your employment, it’s time to conclude your hospitality cover letter professionally and respectfully. The best way to do this is with a call to action. This sentence expresses your enthusiasm for the position and invites the hiring manager to contact you. Don't hesitate to be hopeful with your concluding thoughts - you want the position, after all.

Then, end your letter with the appropriate signature. “Sincerely,” “Best regards” and “Thank you for your consideration” can all work well.

The goal of the cover letter conclusion: Create an effective call to action that encourages a hiring manager to get in touch, and use the appropriate signature to end your letter.

How to land a hospitality job with little or no experience

Jobs in hotels, restaurants and amusement parks make great part time summer gigs and first work experiences because they rely heavily on the soft skills you probably already possess. Employers in these industries know that motivated candidates can quickly learn how to perform the daily tasks – but there are some skills that are harder to teach.

Your cover letter is a great place to convince an employer that you’re the right choice, even if you don’t have much customer service or hospitality experience. Instead, try focusing on the qualities that will make you a great employee and team player. Show an employer that you’re motivated to stick around, pay attention and learn the ropes.

You can also benefit from highlighting transferable skills . These can come from after-school activities, leadership roles and even volunteer positions. A positive attitude, teachable spirit and commitment to a job well done are often all you need to get started in entry-level hospitality jobs.

Avoiding basic mistakes in a hospitality cover letter

Let’s take a look at some of the pitfalls candidates in the hospitality industry often run into.

  • Generic cover letters: Submitting the same general cover letter to each hospitality position may seem like the easiest option, but it likely won’t land you a job. You need to show a recruiter why you’re invested in their company and why you have the right skills for their position.
  • Poor formatting: Don’t let sloppy formatting take away from your professional writing. Use templates or online tools to make sure you have the right balance of white space to text, with font and color choices that are appropriate for the company’s tone.
  • Spelling and grammar mistakes: Too many typos and grammatical errors can make your entire letter unreadable. Make sure to use a spell checker and have a friend proofread your cover letter before you submit it.
  • Failure to highlight customer service skills: At the end of the day, managers are looking for candidates who understand their business and have the skills to succeed. Make sure to highlight the most relevant experiences that show how you can use your hospitality skill set to make a difference.

Key takeaways

  • A cover letter is an essential part of a great application. Don’t skip this step unless a job posting specifically asks you NOT to submit one.
  • Tailoring your cover letter with the skills and experiences most relevant to each individual hospitality position is one of the most important things you can do to increase your chances of landing a job.
  • Follow the tried-and-true cover letter structure we recommend to keep your document organized and professional.
  • If you don’t have much hospitality experience, use your cover letter to highlight important soft skills like teachability, reliability and a positive attitude.
  • Formatting is an essential part of a professional cover letter. Choose your "look" with care.

With resume.io, you can create a perfect cover letter in no time at all. Turn your cover letter into a powerful tool that increases your chances of getting hired!

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Hospitality Manager Cover Letter Example

Rehashing the content of your resume in your cover letter will result in your disqualification in the interview process. Therefore, make sure to exhibit interesting facts about your professional side in your cover letter. Your Hospitality Manager Cover Letter should reflect your skills such as incredible interpersonal skills and flexibility to work in shifts.

Our Hospitality Manager Cover Letter Sample is written with the intent of involving all the essential aspects to help you create a compelling cover letter.

The position of a Hospitality Manager is generally found in restaurants, hotels, resorts, etc. His role involves identifying revenue-maximizing and effective marketing strategies for the company. He ensures that the operations carried out in the firm comply with the company’s policies and government-approved standards. His primary focus is to deliver quality customer service in order to maximize their satisfaction.

Hospitality Manager Cover Letter example

  • Cover Letters
  • Hospitality

What to Include in a Hospitality Manager Cover Letter?

Roles and responsibilities.

Some of the routine responsibilities of a Hospitality Manager are highlighted below:

  • Recruit qualified personnel for the workforce.
  • Train the new hires and brief them about the company’s policies along with its vision and mission.
  • Strategize the company’s operations in a way that leads to maximization of effectiveness and efficiency.
  • Monitor and appraise team members’ performance .
  • Ensure regular supply of office products and other items.
  • Participate in budget development.
  • Draw up cost-saving plans and ensure that the spendings do not increase the budget.
  • Address and resolve customer complaints promptly .
  • Prepare work progress reports for upper management’s reports.

Education & Skills

Hospitality manager skills:.

  • Outstanding customer service skills to deliver a top-notch customer experience.
  • Excellent communication skills to deal with customers from diverse backgrounds and industries.
  • Remarkable networking skills to generate prospects and expand the business.
  • Strong administering ability to assess the employees’ performance.
  • Amazing leader to assign duties to the staff and stimulate them to perform better.

Hospitality Manager Educational Requirements:

  • Bachelor’s degree in hospitality management or similar stream.
  • Post-graduation is a plus.
  • Certification in hospitality marketing or management from an accredited institute.
  • Prior experience of 3-5 years in the hospitality sector.
  • Solid knowledge of revenue management and human resources.
  • Computer proficiency.

Hospitality Manager Cover Letter Example (Text Version)

Dear Mr./Ms.,

I hastened to submit my job application upon discovering your search for a Hospitality Manager. I would like to put forward my experience, skills, and educational background that are exactly in conjunction with your job requirements. Below are the highlights of my role responsibilities for your consideration:

  • Oversee the front desk staff.
  • Evaluate employees’ performance.
  • Formulate and implement effective marketing strategies.
  • Resolve complex issues.
  • Address client inquiries over the phone, emails, and face to face.
  • Recruit and train new hires.

Being in a customer-centric role, I have nurtured years of experience in achieving top-notch customer satisfaction. I can efficiently administer a team, collaborate with peers to facilitate outstanding guest accommodation, and enhance hotel services.

Thank you for sneaking a peek into my job profile. My resume will offer a breadth of my academic records and professional experience in the industry. Hoping to speak with you and further discuss the opportunity.

Best Regards, [Your Name]

Enlist your cover letter with your job qualifications in terms of effective leadership, ability to achieve maximum guest satisfaction, and collaborative strength to improve hotel services. Pen down your resume with your relevant educational background and employment history with the assistance of our Hospitality Manager Resume Sample .

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COMMENTS

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