how to do recommendation in case study

How To Make Recommendation in Case Study (With Examples)

After analyzing your case study’s problem and suggesting possible courses of action , you’re now ready to conclude it on a high note. 

But first, you need to write your recommendation to address the problem. In this article, we will guide you on how to make a recommendation in a case study. 

Table of Contents

What is recommendation in case study, what is the purpose of recommendation in the case study, 1. review your case study’s problem, 2. assess your case study’s alternative courses of action, 3. pick your case study’s best alternative course of action, 4. explain in detail why you recommend your preferred course of action, examples of recommendations in case study, tips and warnings.

The Recommendation details your most preferred solution for your case study’s problem.

After identifying and analyzing the problem, your next step is to suggest potential solutions. You did this in the Alternative Courses of Action (ACA) section. Once you’re done writing your ACAs, you need to pick which among these ACAs is the best. The chosen course of action will be the one you’re writing in the recommendation section. 

The Recommendation portion also provides a thorough justification for selecting your most preferred solution. 

Notice how a recommendation in a case study differs from a recommendation in a research paper . In the latter, the recommendation tells your reader some potential studies that can be performed in the future to support your findings or to explore factors that you’re unable to cover. 

Your main goal in writing a case study is not only to understand the case at hand but also to think of a feasible solution. However, there are multiple ways to approach an issue. Since it’s impossible to implement all these solutions at once, you only need to pick the best one. 

The Recommendation portion tells the readers which among the potential solutions is best to implement given the constraints of an organization or business. This section allows you to introduce, defend, and explain this optimal solution. 

How To Write Recommendation in Case Study

You cannot recommend a solution if you are unable to grasp your case study’s issue. Make sure that you’re aware of the problem as well as the viewpoint from which you want to analyze it . 

Once you’ve fully grasped your case study’s problem, it’s time to suggest some feasible solutions to address it. A separate section of your manuscript called the Alternative Courses of Action (ACA) is dedicated to discussing these potential solutions. 

Afterward, you need to evaluate each ACA by identifying its respective advantages and disadvantages. 

After evaluating each proposed ACA, pick the one you’ll recommend to address the problem. All alternatives have their pros and cons so you must use your discretion in picking the best among these ACAs.

To help you decide which ACA to pick, here are some factors to consider:

• Realistic : The organization must have sufficient knowledge, expertise, resources, and manpower to execute the recommended solution. 
• Economical: The recommended solution must be cost-effective.
• Legal: The recommended solution must adhere to applicable laws.
• Ethical: The recommended solution must not have moral repercussions. 
• Timely: The recommended solution can be executed within the expected timeframe. 

You may also use a decision matrix to assist you in picking the best ACA 1 .  This matrix allows you to rank the ACAs based on your criteria. Please refer to our examples in the next section for an example of a Recommendation formed using a decision matrix. 

Provide your justifications for why you recommend your preferred solution. You can also explain why other alternatives are not chosen 2 .  

To help you understand how to make recommendations in a case study, let’s take a look at some examples below.

Case Study Problem : Lemongate Hotel is facing an overwhelming increase in the number of reservations due to a sudden implementation of a Local Government policy that boosts the city’s tourism. Although Lemongate Hotel has a sufficient area to accommodate the influx of tourists, the management is wary of the potential decline in the hotel’s quality of service while striving to meet the sudden increase in reservations. 

Alternative Courses of Action:

• ACA 1: Relax hiring qualifications to employ more hotel employees to ensure that sufficient human resources can provide quality hotel service
• ACA 2: Increase hotel reservation fees and other costs as a response to the influx of tourists demanding hotel accommodation
• ACA 3: Reduce privileges and hotel services enjoyed by each customer so that hotel employees will not be overwhelmed by the increase in accommodations.

Recommendation: 

Upon analysis of the problem, it is recommended to implement ACA 1. Among all suggested ACAs, this option is the easiest to execute with the minimal cost required. It will not also impact potential profits and customers’ satisfaction with hotel service.

Meanwhile, implementing ACA 2 might discourage customers from making reservations due to higher fees and look for other hotels as substitutes. It is also not recommended to do ACA 3 because reducing hotel services and privileges offered to customers might harm the hotel’s public reputation in the long run. 

The first paragraph of our sample recommendation specifies what ACA is best to implement and why.

Meanwhile, the succeeding paragraphs explain that ACA 2 and ACA 3 are not optimal solutions due to some of their limitations and potential negative impacts on the organization. 

Example 2 (with Decision Matrix)

Case Study: Last week, Pristine Footwear released its newest sneakers model for women – “Flightless.” However, the management noticed that “Flightless” had a mediocre sales performance in the previous week. For this reason, “Flightless” might be pulled out in the next few months.  The management must decide on the fate of “Flightless” with Pristine Footwear’s financial performance in mind. 

• ACA 1: Revamp “Flightless” marketing by hiring celebrities/social media influencers to promote the product
• ACA 2: Improve the “Flightless” current model by tweaking some features to fit current style trends
• ACA 3: Sell “Flightless” at a lower price to encourage more customers
• ACA 4: Stop production of “Flightless” after a couple of weeks to cut losses

Decision Matrix

Recommendation

Based on the decision matrix above 3 , the best course of action that Pristine Wear, Inc. must employ is ACA 3 or selling “Flightless” shoes at lower prices to encourage more customers. This solution can be implemented immediately without the need for an excessive amount of financial resources. Since lower prices entice customers to purchase more, “Flightless” sales might perform better given a reduction in its price.

In this example, the recommendation was formed with the help of a decision matrix. Each ACA was given a score of between 1 – 4 for each criterion. Note that the criterion used depends on the priorities of an organization, so there’s no standardized way to make this matrix. 

Meanwhile, the recommendation we’ve made here consists of only one paragraph. Although the matrix already revealed that ACA 3 tops the selection, we still provided a clear explanation of why it is the best. 

• Recommend with persuasion 4 . You may use data and statistics to back up your claim. Another option is to show that your preferred solution fits your theoretical knowledge about the case. For instance, if your recommendation involves reducing prices to entice customers to buy higher quantities of your products, you may invoke the “law of demand” 5 as a theoretical foundation of your recommendation. 
• Be prepared to make an implementation plan. Some case study formats require an implementation plan integrated with your recommendation. Basically, the implementation plan provides a thorough guide on how to execute your chosen solution (e.g., a step-by-step plan with a schedule).
• Manalili, K. (2021 – 2022). Selection of Best Applicant (Unpublished master’s thesis). Bulacan Agricultural State College. Retrieved September 23, 2022, from https://www.studocu.com/ph/document/bulacan-agricultural-state-college/business-administration/case-study-human-rights/19062233.
• How to Analyze a Case Study. (n.d.). Retrieved September 23, 2022, from https://wps.prenhall.com/bp_laudon_essbus_7/48/12303/3149605.cw/content/index.html
• Nguyen, C. (2022, April 13). How to Use a Decision Matrix to Assist Business Decision Making. Retrieved September 23, 2022, from https://venngage.com/blog/decision-matrix/
• Case Study Analysis: Examples + How-to Guide & Writing Tips. (n.d.). Retrieved September 23, 2022, from https://custom-writing.org/blog/great-case-study-analysis
• Hayes, A. (2022, January O8). Law of demand. Retrieved September 23, 2022, from https://www.investopedia.com/terms/l/lawofdemand.asp

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Jewel Kyle Fabula

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• How to Write Recommendations in Research | Examples & Tips

How to Write Recommendations in Research | Examples & Tips

Published on September 15, 2022 by Tegan George . Revised on July 18, 2023.

Recommendations in research are a crucial component of your discussion section and the conclusion of your thesis , dissertation , or research paper .

As you conduct your research and analyze the data you collected , perhaps there are ideas or results that don’t quite fit the scope of your research topic. Or, maybe your results suggest that there are further implications of your results or the causal relationships between previously-studied variables than covered in extant research.

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Table of contents

What should recommendations look like, building your research recommendation, how should your recommendations be written, recommendation in research example, other interesting articles, frequently asked questions about recommendations.

Recommendations for future research should be:

• Concrete and specific
• Supported with a clear rationale
• Directly connected to your research

Overall, strive to highlight ways other researchers can reproduce or replicate your results to draw further conclusions, and suggest different directions that future research can take, if applicable.

Relatedly, when making these recommendations, avoid:

• Undermining your own work, but rather offer suggestions on how future studies can build upon it
• Suggesting recommendations actually needed to complete your argument, but rather ensure that your research stands alone on its own merits
• Using recommendations as a place for self-criticism, but rather as a natural extension point for your work

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There are many different ways to frame recommendations, but the easiest is perhaps to follow the formula of research question   conclusion  recommendation. Here’s an example.

Conclusion An important condition for controlling many social skills is mastering language. If children have a better command of language, they can express themselves better and are better able to understand their peers. Opportunities to practice social skills are thus dependent on the development of language skills.

As a rule of thumb, try to limit yourself to only the most relevant future recommendations: ones that stem directly from your work. While you can have multiple recommendations for each research conclusion, it is also acceptable to have one recommendation that is connected to more than one conclusion.

These recommendations should be targeted at your audience, specifically toward peers or colleagues in your field that work on similar subjects to your paper or dissertation topic . They can flow directly from any limitations you found while conducting your work, offering concrete and actionable possibilities for how future research can build on anything that your own work was unable to address at the time of your writing.

See below for a full research recommendation example that you can use as a template to write your own.

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While it may be tempting to present new arguments or evidence in your thesis or disseration conclusion , especially if you have a particularly striking argument you’d like to finish your analysis with, you shouldn’t. Theses and dissertations follow a more formal structure than this.

All your findings and arguments should be presented in the body of the text (more specifically in the discussion section and results section .) The conclusion is meant to summarize and reflect on the evidence and arguments you have already presented, not introduce new ones.

The conclusion of your thesis or dissertation should include the following:

• A restatement of your research question
• A summary of your key arguments and/or results
• A short discussion of the implications of your research

For a stronger dissertation conclusion , avoid including:

• Important evidence or analysis that wasn’t mentioned in the discussion section and results section
• Generic concluding phrases (e.g. “In conclusion …”)
• Weak statements that undermine your argument (e.g., “There are good points on both sides of this issue.”)

Your conclusion should leave the reader with a strong, decisive impression of your work.

In a thesis or dissertation, the discussion is an in-depth exploration of the results, going into detail about the meaning of your findings and citing relevant sources to put them in context.

The conclusion is more shorter and more general: it concisely answers your main research question and makes recommendations based on your overall findings.

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How to write an effective case study: A comprehensive guide

Case studies are powerful tools for analyzing real-life situations, making informed decisions, and applying theoretical knowledge to practical problems.

Whether used in business, education, healthcare, or other fields, case studies require a deep understanding of the context, key players, and the complex dynamics at play.

This guide will walk you through the essential steps for developing a comprehensive and effective case study, from defining the objective to presenting a well-supported resolution.

Table of Contents

What is a case study?

A case study is a written summary or synthesis of a real-life situation, typically based on data and research.

Unlike hypothetical scenarios, case studies deal with actual events and decisions that need to be analyzed against both theoretical frameworks and the broader comparative environment.

The goal of a case study is to isolate key issues, evaluate potential strategies for resolving these issues, and recommend the best course of action with a solid rationale.

Considering this, case studies often involve:

• Isolating Key Issues : Identifying the most critical challenges or problems in the case.
• Evaluating Strategies : Weighing the pros and cons of various remedial options or strategies.
• Making Recommendations : Presenting a well-reasoned solution that addresses the key issues effectively.

10 steps to develop a case study

Creating a comprehensive case study involves a systematic process of investigation, analysis, and presentation.

Below are the key steps to follow when developing a case study:

1. Define the objective

The first step in developing a case study is to clearly define its objective.

What are you trying to achieve with this case study?

Are you aiming to solve a specific problem, understand the impact of certain decisions, or explore the dynamics within an organization?

Defining the objective will guide the direction of your analysis and help you focus on the most relevant issues.

2. Identify key players and stakeholders

Next, identify the important players within the organization or scenario you are studying. These could include:

• Internal Stakeholders : Such as management, employees, and decision-makers who have a direct impact on the situation.
• External Stakeholders : Such as clients, suppliers, and partners who are affected by the organization’s decisions.

Understanding who the stakeholders are and what their interests are is crucial for analyzing the situation accurately.

Additionally, scale the importance of these stakeholders based on their influence in decision-making and the consequences they may face.

3. Explore the organizational context

Studies have shown that organizations with clearly defined and well-communicated missions are more likely to experience alignment among stakeholders.

So guess what?

To fully grasp the situation in your case study, it’s crucial to dive into the organizational context.

This involves examining the official mission of the organization — what it publicly aims to achieve — as well as its historical mission, which can shed light on how its goals and strategies have evolved over time.

It’s also important to understand how different stakeholders perceive the organization’s mission.

These varied perspectives often influence decisions and outcomes, revealing potential areas of conflict or alignment within the organization.

What’s more, considering the competitive landscape will help you see where the organization stands in its industry and what external pressures it faces.

4. Map out the decision-making process

Understanding how decisions are made within the organization is key to analyzing the case.

Start by mapping out the formal decision-making processes, such as structured meetings, documented procedures, and official protocols.

However, don’t overlook the informal processes that often play a significant role, such as personal relationships, unwritten rules, and back-channel communications.

These informal elements can heavily influence outcomes, often in ways that aren’t immediately apparent.

Recognizing both formal and informal processes will give you a clearer picture of how decisions are truly made and the factors that impact them.

5. Analyze production and service delivery

The next step is to delve into the nuts and bolts of how the organization operates by examining its production or service delivery processes.

In general, this includes looking at the resources, technologies, and methods the organization uses to create its products or deliver its services.

Ideally, you should identify any challenges or inefficiencies that might be hindering performance, as well as the support mechanisms in place — like training programs, technology, or workflow systems — that help maintain or improve operations.

6. Pinpoint and investigate problems

Did you know that conducting a thorough root cause analysis is crucial for long-term problem resolution?

That’s why you should clearly articulate the primary problem or set of problems that the case presents.

Go beyond surface issues to explore underlying causes and subsequent challenges that arise from the main problem.

For example, a decline in customer satisfaction might lead to secondary issues like increased return rates or damaged brand reputation.

Investigating these interconnected problems helps to build a comprehensive understanding of the situation, allowing you to trace the ripple effects of the core issue and anticipate future complications.

7. Assess strategic issues and risks

Identify the strategic issues at the heart of the case, which require thoughtful decision-making.

These might include questions of resource allocation, market strategy, or operational changes.

Once these issues are identified, assess the associated risks—be they financial, reputational, or operational.

Evaluating both the strategic implications and the potential risks is crucial for understanding the stakes involved in any decision and for proposing solutions that are both effective and feasible.

8. Weigh remedial options

After identifying the strategic issues, it’s time to consider the different remedial options available.

For each option, assess the advantages and disadvantages, taking into account how each aligns with theoretical frameworks, the potential risks, and the practicalities of implementation.

Comparing these options helps you determine which course of action is most likely to succeed given the specific context and constraints of the case.

This comparative analysis forms the basis for your final recommendation.

9. Make a well-supported recommendation

Finally, based on your comprehensive analysis, make a clear and actionable recommendation.

Your recommendation should directly address the identified issues and be backed by a strong rationale.

It’s important to justify why this solution is the best, referencing the analysis you’ve conducted, the pros and cons of other options, and the potential risks.

This well-supported recommendation not only solves the problem at hand but also stands up to scrutiny from others who may review your case study.

10. Craft an executive summary

Now, the only thing you’ve left to do is to wrap up your case study with an executive summary that highlights the key elements of your analysis.

The executive summary should be concise, providing a quick overview of the major issues, the solutions considered, and the recommended course of action.

This section is designed to give readers a snapshot of your findings and conclusions, enabling them to grasp the essence of your case study without delving into the full report.

Writing an effective case study requires a systematic approach to identifying key issues, analyzing potential solutions, and making well-supported recommendations.

By following the steps outlined in this guide, you can develop a comprehensive and insightful case study that not only addresses the problems at hand but also provides valuable lessons for future situations.

Whether you’re a student, a professional, or a researcher, mastering the art of case study writing will enhance your ability to think critically, solve problems, and communicate your findings effectively.

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Home » Research Recommendations – Examples and Writing Guide

Research Recommendations – Examples and Writing Guide

Table of Contents

Research Recommendations

Definition:

Research recommendations refer to suggestions or advice given to someone who is looking to conduct research on a specific topic or area. These recommendations may include suggestions for research methods, data collection techniques, sources of information, and other factors that can help to ensure that the research is conducted in a rigorous and effective manner. Research recommendations may be provided by experts in the field, such as professors, researchers, or consultants, and are intended to help guide the researcher towards the most appropriate and effective approach to their research project.

Parts of Research Recommendations

Research recommendations can vary depending on the specific project or area of research, but typically they will include some or all of the following parts:

• Research question or objective : This is the overarching goal or purpose of the research project.
• Research methods : This includes the specific techniques and strategies that will be used to collect and analyze data. The methods will depend on the research question and the type of data being collected.
• Data collection: This refers to the process of gathering information or data that will be used to answer the research question. This can involve a range of different methods, including surveys, interviews, observations, or experiments.
• Data analysis : This involves the process of examining and interpreting the data that has been collected. This can involve statistical analysis, qualitative analysis, or a combination of both.
• Results and conclusions: This section summarizes the findings of the research and presents any conclusions or recommendations based on those findings.
• Limitations and future research: This section discusses any limitations of the study and suggests areas for future research that could build on the findings of the current project.

How to Write Research Recommendations

Writing research recommendations involves providing specific suggestions or advice to a researcher on how to conduct their study. Here are some steps to consider when writing research recommendations:

• Understand the research question: Before writing research recommendations, it is important to have a clear understanding of the research question and the objectives of the study. This will help to ensure that the recommendations are relevant and appropriate.
• Consider the research methods: Consider the most appropriate research methods that could be used to collect and analyze data that will address the research question. Identify the strengths and weaknesses of the different methods and how they might apply to the specific research question.
• Provide specific recommendations: Provide specific and actionable recommendations that the researcher can implement in their study. This can include recommendations related to sample size, data collection techniques, research instruments, data analysis methods, or other relevant factors.
• Justify recommendations : Justify why each recommendation is being made and how it will help to address the research question or objective. It is important to provide a clear rationale for each recommendation to help the researcher understand why it is important.
• Consider limitations and ethical considerations : Consider any limitations or potential ethical considerations that may arise in conducting the research. Provide recommendations for addressing these issues or mitigating their impact.
• Summarize recommendations: Provide a summary of the recommendations at the end of the report or document, highlighting the most important points and emphasizing how the recommendations will contribute to the overall success of the research project.

Example of Research Recommendations

Example of Research Recommendations sample for students:

• Further investigate the effects of X on Y by conducting a larger-scale randomized controlled trial with a diverse population.
• Explore the relationship between A and B by conducting qualitative interviews with individuals who have experience with both.
• Investigate the long-term effects of intervention C by conducting a follow-up study with participants one year after completion.
• Examine the effectiveness of intervention D in a real-world setting by conducting a field study in a naturalistic environment.
• Compare and contrast the results of this study with those of previous research on the same topic to identify any discrepancies or inconsistencies in the findings.
• Expand upon the limitations of this study by addressing potential confounding variables and conducting further analyses to control for them.
• Investigate the relationship between E and F by conducting a meta-analysis of existing literature on the topic.
• Explore the potential moderating effects of variable G on the relationship between H and I by conducting subgroup analyses.
• Identify potential areas for future research based on the gaps in current literature and the findings of this study.
• Conduct a replication study to validate the results of this study and further establish the generalizability of the findings.

Applications of Research Recommendations

Research recommendations are important as they provide guidance on how to improve or solve a problem. The applications of research recommendations are numerous and can be used in various fields. Some of the applications of research recommendations include:

• Policy-making: Research recommendations can be used to develop policies that address specific issues. For example, recommendations from research on climate change can be used to develop policies that reduce carbon emissions and promote sustainability.
• Program development: Research recommendations can guide the development of programs that address specific issues. For example, recommendations from research on education can be used to develop programs that improve student achievement.
• Product development : Research recommendations can guide the development of products that meet specific needs. For example, recommendations from research on consumer behavior can be used to develop products that appeal to consumers.
• Marketing strategies: Research recommendations can be used to develop effective marketing strategies. For example, recommendations from research on target audiences can be used to develop marketing strategies that effectively reach specific demographic groups.
• Medical practice : Research recommendations can guide medical practitioners in providing the best possible care to patients. For example, recommendations from research on treatments for specific conditions can be used to improve patient outcomes.
• Scientific research: Research recommendations can guide future research in a specific field. For example, recommendations from research on a specific disease can be used to guide future research on treatments and cures for that disease.

Purpose of Research Recommendations

The purpose of research recommendations is to provide guidance on how to improve or solve a problem based on the findings of research. Research recommendations are typically made at the end of a research study and are based on the conclusions drawn from the research data. The purpose of research recommendations is to provide actionable advice to individuals or organizations that can help them make informed decisions, develop effective strategies, or implement changes that address the issues identified in the research.

The main purpose of research recommendations is to facilitate the transfer of knowledge from researchers to practitioners, policymakers, or other stakeholders who can benefit from the research findings. Recommendations can help bridge the gap between research and practice by providing specific actions that can be taken based on the research results. By providing clear and actionable recommendations, researchers can help ensure that their findings are put into practice, leading to improvements in various fields, such as healthcare, education, business, and public policy.

Characteristics of Research Recommendations

Research recommendations are a key component of research studies and are intended to provide practical guidance on how to apply research findings to real-world problems. The following are some of the key characteristics of research recommendations:

• Actionable : Research recommendations should be specific and actionable, providing clear guidance on what actions should be taken to address the problem identified in the research.
• Evidence-based: Research recommendations should be based on the findings of the research study, supported by the data collected and analyzed.
• Contextual: Research recommendations should be tailored to the specific context in which they will be implemented, taking into account the unique circumstances and constraints of the situation.
• Feasible : Research recommendations should be realistic and feasible, taking into account the available resources, time constraints, and other factors that may impact their implementation.
• Prioritized: Research recommendations should be prioritized based on their potential impact and feasibility, with the most important recommendations given the highest priority.
• Communicated effectively: Research recommendations should be communicated clearly and effectively, using language that is understandable to the target audience.
• Evaluated : Research recommendations should be evaluated to determine their effectiveness in addressing the problem identified in the research, and to identify opportunities for improvement.

Advantages of Research Recommendations

Research recommendations have several advantages, including:

• Providing practical guidance: Research recommendations provide practical guidance on how to apply research findings to real-world problems, helping to bridge the gap between research and practice.
• Improving decision-making: Research recommendations help decision-makers make informed decisions based on the findings of research, leading to better outcomes and improved performance.
• Enhancing accountability : Research recommendations can help enhance accountability by providing clear guidance on what actions should be taken, and by providing a basis for evaluating progress and outcomes.
• Informing policy development : Research recommendations can inform the development of policies that are evidence-based and tailored to the specific needs of a given situation.
• Enhancing knowledge transfer: Research recommendations help facilitate the transfer of knowledge from researchers to practitioners, policymakers, or other stakeholders who can benefit from the research findings.
• Encouraging further research : Research recommendations can help identify gaps in knowledge and areas for further research, encouraging continued exploration and discovery.
• Promoting innovation: Research recommendations can help identify innovative solutions to complex problems, leading to new ideas and approaches.

Limitations of Research Recommendations

While research recommendations have several advantages, there are also some limitations to consider. These limitations include:

• Context-specific: Research recommendations may be context-specific and may not be applicable in all situations. Recommendations developed in one context may not be suitable for another context, requiring adaptation or modification.
• I mplementation challenges: Implementation of research recommendations may face challenges, such as lack of resources, resistance to change, or lack of buy-in from stakeholders.
• Limited scope: Research recommendations may be limited in scope, focusing only on a specific issue or aspect of a problem, while other important factors may be overlooked.
• Uncertainty : Research recommendations may be uncertain, particularly when the research findings are inconclusive or when the recommendations are based on limited data.
• Bias : Research recommendations may be influenced by researcher bias or conflicts of interest, leading to recommendations that are not in the best interests of stakeholders.
• Timing : Research recommendations may be time-sensitive, requiring timely action to be effective. Delayed action may result in missed opportunities or reduced effectiveness.
• Lack of evaluation: Research recommendations may not be evaluated to determine their effectiveness or impact, making it difficult to assess whether they are successful or not.

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How To Write Recommendations In A Research Study

Published by Alvin Nicolas at July 12th, 2024 , Revised On July 12, 2024

The ultimate goal of any research process is not just to gather knowledge, but to use that knowledge to make a positive impact. This is where recommendations come in.  A well-written recommendations section in your research study translates your findings into actionable steps and guides future research on the topic. 

This blog is your ultimate guide to understanding how to write recommendations in a research study. But before that, let’s see what is recommendation in research. 

What Is Recommendation In Research 

In a research study, the recommendation section refers to a suggested course of action based on the findings of your research . It acts as a bridge between the knowledge you gained and its practical implications. 

Recommendations take your research results and propose concrete steps on how to use them to address a problem or improve a situation. Moreover, you can suggest new avenues and guide future research in building upon your work. This will improve the credibility of your research. For studies that include real-world implications, recommendations are a great way to provide evidence-based suggestions for policymakers or practitioners to consider. 

Difference Between Research Recommendations and Implication

Research recommendations and implications often confuse researchers. They cannot easily differentiate between the two. Here is how they are different. 

Where To Add Recommendations 

Recommendations are mostly part of your conclusion and discussion sections. If you are writing a practical dissertation , you can include a separate section for your recommendations. 

Types of Research Recommendations

There are different forms of recommendations in research. Some of them include the following. 

How To Construct The Recommendations Section

There are different ways in which different scholars write the recommendations section. A general observation is a research question → conclusion → recommendation.

The following example will help you understand this better.

Research Question

How can the education of mothers impact the social skills of kindergarten children?

The role of mothers is a significant contributor towards the social skills of children. From an early age, kids tend to observe how their mother interacts with others and follow in her footsteps initially. Therefore, mothers should be educated and interact with good demeanour if they want their children to have excellent social skills.

Recommendation

The study revealed that a mother’s education plays an important role in building the social skills of children on kindergarten level. Future research could explore how the same continues in junior school level children.

How To Write Recommendations In Research

Now that you are familiar with the definition and types, here is a step-by-step guide on how to write a recommendation in research.

Step 1: Revisit Your Research Goals

Before doing anything else, you have to remind yourself of the objectives that you set out to achieve in your research. It allows you to match your recommendations directly to your research questions and see if you made any contribution to your goals.

Step 2: Analyse Your Findings

You have to examine your data and identify your key results. This analysis forms the foundation for your recommendations. Look for patterns and unexpected findings that might suggest new areas for other researchers to explore.

Step 3: Consider The Research Methods

Ask these questions from yourself: were the research methods effective? Is there any other way that would have been better to perform this research, or were there any limitations associated with the research methods?

Step 4: Prioritise Recommendations

You might have a lot of recommendations in mind, but all are not equal. You have to consider the impact and feasibility of each suggestion. Prioritise these recommendations, while remaining realistic about implementation.

Step 5: Write Actionable Statements

Do not be vague when crafting statements. Instead, you have to use clear and concise language that outlines specific actions. For example, if you want to say “improve education practices,” you could write “implement a teacher training program” for better clarity.

Step 6: Provide Evidence

You cannot just make suggestions out of thin air, and have to ground them in the evidence you have gathered through your research. Moreover, cite relevant data or findings from your study or previous literature to support your recommendations.

Step 7: Address Challenges

There are always some limitations related to the research at hand. As a researcher, it is your duty to highlight and address any challenges faced or what might occur in the future.

Tips For Writing The Perfect Recommendation In Research

Use these tips to write the perfect recommendation in your research.

• Be Concise – Write recommendations in a clear and concise language. Use one sentence statements to look more professional.
• Be Logical & Coherent – You can use lists and headings according to the requirements of your university.
• Tailor According To Your Readers – You have to aim your recommendations to a specific audience and colleagues in the field of study.
• Provide Specific Suggestions – Offer specific measures and solutions to the issues, and focus on actionable suggestions.
• Match Recommendations To Your Conclusion – You have to align your recommendations with your conclusion.
• Consider Limitations – Use critical thinking to see how limitations may impact the feasibility of your solutions.
• End With A Summary – You have to add a small conclusion to highlight suggestions and their impact.

Example Of Recommendation In Research

Context of the study:

This research studies how effective e-learning platforms are for adult language learners compared to traditional classroom instruction. The findings suggest that e-learning platforms can be just as effective as traditional classrooms in improving language proficiency.

Research Recommendation Sample

Language educators can incorporate e-learning tools into existing curriculums to provide learners with more flexibility. Additionally, they can develop training programs for educators on how to integrate e-learning platforms into their teaching practices.

E-learning platform developers should focus on e-learning platforms that are interactive and cater to different learning styles. They can also invest in features that promote learner autonomy and self-directed learning.

Future researchers can further explore the long-term effects of e-learning on language acquisition to provide insights into whether e-learning can support sustained language development.

Frequently Asked Questions

How to write recommendations in a research paper.

• Revisit your research goals
• Analyse your findings 
• Consider the research methods 
• Prioritise recommendations 
• Write actionable statements 
• Provide evidence 
• Address challenges

How to present recommendations in research?

• Be concise 
• Write logical and coherent 
• Match recommendations to conclusion 
• Ensure your recommendations are achievable

What to write in recommendation in research?

Your recommendation has to be concrete and specific and support the research with a clear rationale. Moreover, it should be connected directly to your research. Your recommendations, however, should not undermine your own work or use self-criticism. 

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Research Recommendations – Guiding policy-makers for evidence-based decision making

Research recommendations play a crucial role in guiding scholars and researchers toward fruitful avenues of exploration. In an era marked by rapid technological advancements and an ever-expanding knowledge base, refining the process of generating research recommendations becomes imperative.

But, what is a research recommendation?

Research recommendations are suggestions or advice provided to researchers to guide their study on a specific topic . They are typically given by experts in the field. Research recommendations are more action-oriented and provide specific guidance for decision-makers, unlike implications that are broader and focus on the broader significance and consequences of the research findings. However, both are crucial components of a research study.

Difference Between Research Recommendations and Implication

Although research recommendations and implications are distinct components of a research study, they are closely related. The differences between them are as follows:

Types of Research Recommendations

Recommendations in research can take various forms, which are as follows:

These recommendations aim to assist researchers in navigating the vast landscape of academic knowledge.

Let us dive deeper to know about its key components and the steps to write an impactful research recommendation.

Key Components of Research Recommendations

The key components of research recommendations include defining the research question or objective, specifying research methods, outlining data collection and analysis processes, presenting results and conclusions, addressing limitations, and suggesting areas for future research. Here are some characteristics of research recommendations:

Research recommendations offer various advantages and play a crucial role in ensuring that research findings contribute to positive outcomes in various fields. However, they also have few limitations which highlights the significance of a well-crafted research recommendation in offering the promised advantages.

The importance of research recommendations ranges in various fields, influencing policy-making, program development, product development, marketing strategies, medical practice, and scientific research. Their purpose is to transfer knowledge from researchers to practitioners, policymakers, or stakeholders, facilitating informed decision-making and improving outcomes in different domains.

How to Write Research Recommendations?

Research recommendations can be generated through various means, including algorithmic approaches, expert opinions, or collaborative filtering techniques. Here is a step-wise guide to build your understanding on the development of research recommendations.

1. Understand the Research Question:

Understand the research question and objectives before writing recommendations. Also, ensure that your recommendations are relevant and directly address the goals of the study.

2. Review Existing Literature:

Familiarize yourself with relevant existing literature to help you identify gaps , and offer informed recommendations that contribute to the existing body of research.

3. Consider Research Methods:

Evaluate the appropriateness of different research methods in addressing the research question. Also, consider the nature of the data, the study design, and the specific objectives.

4. Identify Data Collection Techniques:

Gather dataset from diverse authentic sources. Include information such as keywords, abstracts, authors, publication dates, and citation metrics to provide a rich foundation for analysis.

5. Propose Data Analysis Methods:

Suggest appropriate data analysis methods based on the type of data collected. Consider whether statistical analysis, qualitative analysis, or a mixed-methods approach is most suitable.

6. Consider Limitations and Ethical Considerations:

Acknowledge any limitations and potential ethical considerations of the study. Furthermore, address these limitations or mitigate ethical concerns to ensure responsible research.

7. Justify Recommendations:

Explain how your recommendation contributes to addressing the research question or objective. Provide a strong rationale to help researchers understand the importance of following your suggestions.

8. Summarize Recommendations:

Provide a concise summary at the end of the report to emphasize how following these recommendations will contribute to the overall success of the research project.

By following these steps, you can create research recommendations that are actionable and contribute meaningfully to the success of the research project.

Download now to unlock some tips to improve your journey of writing research recommendations.

Example of a Research Recommendation

Here is an example of a research recommendation based on a hypothetical research to improve your understanding.

Research Recommendation: Enhancing Student Learning through Integrated Learning Platforms

Background:

The research study investigated the impact of an integrated learning platform on student learning outcomes in high school mathematics classes. The findings revealed a statistically significant improvement in student performance and engagement when compared to traditional teaching methods.

Recommendation:

In light of the research findings, it is recommended that educational institutions consider adopting and integrating the identified learning platform into their mathematics curriculum. The following specific recommendations are provided:

• Implementation of the Integrated Learning Platform:

Schools are encouraged to adopt the integrated learning platform in mathematics classrooms, ensuring proper training for teachers on its effective utilization.

• Professional Development for Educators:

Develop and implement professional programs to train educators in the effective use of the integrated learning platform to address any challenges teachers may face during the transition.

• Monitoring and Evaluation:

Establish a monitoring and evaluation system to track the impact of the integrated learning platform on student performance over time.

• Resource Allocation:

Allocate sufficient resources, both financial and technical, to support the widespread implementation of the integrated learning platform.

By implementing these recommendations, educational institutions can harness the potential of the integrated learning platform and enhance student learning experiences and academic achievements in mathematics.

This example covers the components of a research recommendation, providing specific actions based on the research findings, identifying the target audience, and outlining practical steps for implementation.

Using AI in Research Recommendation Writing

Enhancing research recommendations is an ongoing endeavor that requires the integration of cutting-edge technologies, collaborative efforts, and ethical considerations. By embracing data-driven approaches and leveraging advanced technologies, the research community can create more effective and personalized recommendation systems. However, it is accompanied by several limitations. Therefore, it is essential to approach the use of AI in research with a critical mindset, and complement its capabilities with human expertise and judgment.

Here are some limitations of integrating AI in writing research recommendation and some ways on how to counter them.

1. Data Bias

AI systems rely heavily on data for training. If the training data is biased or incomplete, the AI model may produce biased results or recommendations.

How to tackle: Audit regularly the model’s performance to identify any discrepancies and adjust the training data and algorithms accordingly.

2. Lack of Understanding of Context:

AI models may struggle to understand the nuanced context of a particular research problem. They may misinterpret information, leading to inaccurate recommendations.

How to tackle: Use AI to characterize research articles and topics. Employ them to extract features like keywords, authorship patterns and content-based details.

3. Ethical Considerations:

AI models might stereotype certain concepts or generate recommendations that could have negative consequences for certain individuals or groups.

How to tackle: Incorporate user feedback mechanisms to reduce redundancies. Establish an ethics review process for AI models in research recommendation writing.

4. Lack of Creativity and Intuition:

AI may struggle with tasks that require a deep understanding of the underlying principles or the ability to think outside the box.

How to tackle: Hybrid approaches can be employed by integrating AI in data analysis and identifying patterns for accelerating the data interpretation process.

5. Interpretability:

Many AI models, especially complex deep learning models, lack transparency on how the model arrived at a particular recommendation.

How to tackle: Implement models like decision trees or linear models. Provide clear explanation of the model architecture, training process, and decision-making criteria.

6. Dynamic Nature of Research:

Research fields are dynamic, and new information is constantly emerging. AI models may struggle to keep up with the rapidly changing landscape and may not be able to adapt to new developments.

How to tackle: Establish a feedback loop for continuous improvement. Regularly update the recommendation system based on user feedback and emerging research trends.

The integration of AI in research recommendation writing holds great promise for advancing knowledge and streamlining the research process. However, navigating these concerns is pivotal in ensuring the responsible deployment of these technologies. Researchers need to understand the use of responsible use of AI in research and must be aware of the ethical considerations.

Exploring research recommendations plays a critical role in shaping the trajectory of scientific inquiry. It serves as a compass, guiding researchers toward more robust methodologies, collaborative endeavors, and innovative approaches. Embracing these suggestions not only enhances the quality of individual studies but also contributes to the collective advancement of human understanding.

Frequently Asked Questions

The purpose of recommendations in research is to provide practical and actionable suggestions based on the study's findings, guiding future actions, policies, or interventions in a specific field or context. Recommendations bridges the gap between research outcomes and their real-world application.

To make a research recommendation, analyze your findings, identify key insights, and propose specific, evidence-based actions. Include the relevance of the recommendations to the study's objectives and provide practical steps for implementation.

Begin a recommendation by succinctly summarizing the key findings of the research. Clearly state the purpose of the recommendation and its intended impact. Use a direct and actionable language to convey the suggested course of action.

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Definition and Introduction

Case analysis is a problem-based teaching and learning method that involves critically analyzing complex scenarios within an organizational setting for the purpose of placing the student in a “real world” situation and applying reflection and critical thinking skills to contemplate appropriate solutions, decisions, or recommended courses of action. It is considered a more effective teaching technique than in-class role playing or simulation activities. The analytical process is often guided by questions provided by the instructor that ask students to contemplate relationships between the facts and critical incidents described in the case.

Cases generally include both descriptive and statistical elements and rely on students applying abductive reasoning to develop and argue for preferred or best outcomes [i.e., case scenarios rarely have a single correct or perfect answer based on the evidence provided]. Rather than emphasizing theories or concepts, case analysis assignments emphasize building a bridge of relevancy between abstract thinking and practical application and, by so doing, teaches the value of both within a specific area of professional practice.

Given this, the purpose of a case analysis paper is to present a structured and logically organized format for analyzing the case situation. It can be assigned to students individually or as a small group assignment and it may include an in-class presentation component. Case analysis is predominately taught in economics and business-related courses, but it is also a method of teaching and learning found in other applied social sciences disciplines, such as, social work, public relations, education, journalism, and public administration.

Ellet, William. The Case Study Handbook: A Student's Guide . Revised Edition. Boston, MA: Harvard Business School Publishing, 2018; Christoph Rasche and Achim Seisreiner. Guidelines for Business Case Analysis . University of Potsdam; Writing a Case Analysis . Writing Center, Baruch College; Volpe, Guglielmo. "Case Teaching in Economics: History, Practice and Evidence." Cogent Economics and Finance 3 (December 2015). doi:https://doi.org/10.1080/23322039.2015.1120977.

How to Approach Writing a Case Analysis Paper

The organization and structure of a case analysis paper can vary depending on the organizational setting, the situation, and how your professor wants you to approach the assignment. Nevertheless, preparing to write a case analysis paper involves several important steps. As Hawes notes, a case analysis assignment “...is useful in developing the ability to get to the heart of a problem, analyze it thoroughly, and to indicate the appropriate solution as well as how it should be implemented” [p.48]. This statement encapsulates how you should approach preparing to write a case analysis paper.

Before you begin to write your paper, consider the following analytical procedures:

• Review the case to get an overview of the situation . A case can be only a few pages in length, however, it is most often very lengthy and contains a significant amount of detailed background information and statistics, with multilayered descriptions of the scenario, the roles and behaviors of various stakeholder groups, and situational events. Therefore, a quick reading of the case will help you gain an overall sense of the situation and illuminate the types of issues and problems that you will need to address in your paper. If your professor has provided questions intended to help frame your analysis, use them to guide your initial reading of the case.
• Read the case thoroughly . After gaining a general overview of the case, carefully read the content again with the purpose of understanding key circumstances, events, and behaviors among stakeholder groups. Look for information or data that appears contradictory, extraneous, or misleading. At this point, you should be taking notes as you read because this will help you develop a general outline of your paper. The aim is to obtain a complete understanding of the situation so that you can begin contemplating tentative answers to any questions your professor has provided or, if they have not provided, developing answers to your own questions about the case scenario and its connection to the course readings,lectures, and class discussions.
• Determine key stakeholder groups, issues, and events and the relationships they all have to each other . As you analyze the content, pay particular attention to identifying individuals, groups, or organizations described in the case and identify evidence of any problems or issues of concern that impact the situation in a negative way. Other things to look for include identifying any assumptions being made by or about each stakeholder, potential biased explanations or actions, explicit demands or ultimatums , and the underlying concerns that motivate these behaviors among stakeholders. The goal at this stage is to develop a comprehensive understanding of the situational and behavioral dynamics of the case and the explicit and implicit consequences of each of these actions.
• Identify the core problems . The next step in most case analysis assignments is to discern what the core [i.e., most damaging, detrimental, injurious] problems are within the organizational setting and to determine their implications. The purpose at this stage of preparing to write your analysis paper is to distinguish between the symptoms of core problems and the core problems themselves and to decide which of these must be addressed immediately and which problems do not appear critical but may escalate over time. Identify evidence from the case to support your decisions by determining what information or data is essential to addressing the core problems and what information is not relevant or is misleading.
• Explore alternative solutions . As noted, case analysis scenarios rarely have only one correct answer. Therefore, it is important to keep in mind that the process of analyzing the case and diagnosing core problems, while based on evidence, is a subjective process open to various avenues of interpretation. This means that you must consider alternative solutions or courses of action by critically examining strengths and weaknesses, risk factors, and the differences between short and long-term solutions. For each possible solution or course of action, consider the consequences they may have related to their implementation and how these recommendations might lead to new problems. Also, consider thinking about your recommended solutions or courses of action in relation to issues of fairness, equity, and inclusion.
• Decide on a final set of recommendations . The last stage in preparing to write a case analysis paper is to assert an opinion or viewpoint about the recommendations needed to help resolve the core problems as you see them and to make a persuasive argument for supporting this point of view. Prepare a clear rationale for your recommendations based on examining each element of your analysis. Anticipate possible obstacles that could derail their implementation. Consider any counter-arguments that could be made concerning the validity of your recommended actions. Finally, describe a set of criteria and measurable indicators that could be applied to evaluating the effectiveness of your implementation plan.

Use these steps as the framework for writing your paper. Remember that the more detailed you are in taking notes as you critically examine each element of the case, the more information you will have to draw from when you begin to write. This will save you time.

NOTE : If the process of preparing to write a case analysis paper is assigned as a student group project, consider having each member of the group analyze a specific element of the case, including drafting answers to the corresponding questions used by your professor to frame the analysis. This will help make the analytical process more efficient and ensure that the distribution of work is equitable. This can also facilitate who is responsible for drafting each part of the final case analysis paper and, if applicable, the in-class presentation.

Framework for Case Analysis . College of Management. University of Massachusetts; Hawes, Jon M. "Teaching is Not Telling: The Case Method as a Form of Interactive Learning." Journal for Advancement of Marketing Education 5 (Winter 2004): 47-54; Rasche, Christoph and Achim Seisreiner. Guidelines for Business Case Analysis . University of Potsdam; Writing a Case Study Analysis . University of Arizona Global Campus Writing Center; Van Ness, Raymond K. A Guide to Case Analysis . School of Business. State University of New York, Albany; Writing a Case Analysis . Business School, University of New South Wales.

Structure and Writing Style

A case analysis paper should be detailed, concise, persuasive, clearly written, and professional in tone and in the use of language . As with other forms of college-level academic writing, declarative statements that convey information, provide a fact, or offer an explanation or any recommended courses of action should be based on evidence. If allowed by your professor, any external sources used to support your analysis, such as course readings, should be properly cited under a list of references. The organization and structure of case analysis papers can vary depending on your professor’s preferred format, but its structure generally follows the steps used for analyzing the case.

Introduction

The introduction should provide a succinct but thorough descriptive overview of the main facts, issues, and core problems of the case . The introduction should also include a brief summary of the most relevant details about the situation and organizational setting. This includes defining the theoretical framework or conceptual model on which any questions were used to frame your analysis.

Following the rules of most college-level research papers, the introduction should then inform the reader how the paper will be organized. This includes describing the major sections of the paper and the order in which they will be presented. Unless you are told to do so by your professor, you do not need to preview your final recommendations in the introduction. U nlike most college-level research papers , the introduction does not include a statement about the significance of your findings because a case analysis assignment does not involve contributing new knowledge about a research problem.

Background Analysis

Background analysis can vary depending on any guiding questions provided by your professor and the underlying concept or theory that the case is based upon. In general, however, this section of your paper should focus on:

• Providing an overarching analysis of problems identified from the case scenario, including identifying events that stakeholders find challenging or troublesome,
• Identifying assumptions made by each stakeholder and any apparent biases they may exhibit,
• Describing any demands or claims made by or forced upon key stakeholders, and
• Highlighting any issues of concern or complaints expressed by stakeholders in response to those demands or claims.

These aspects of the case are often in the form of behavioral responses expressed by individuals or groups within the organizational setting. However, note that problems in a case situation can also be reflected in data [or the lack thereof] and in the decision-making, operational, cultural, or institutional structure of the organization. Additionally, demands or claims can be either internal and external to the organization [e.g., a case analysis involving a president considering arms sales to Saudi Arabia could include managing internal demands from White House advisors as well as demands from members of Congress].

Throughout this section, present all relevant evidence from the case that supports your analysis. Do not simply claim there is a problem, an assumption, a demand, or a concern; tell the reader what part of the case informed how you identified these background elements.

Identification of Problems

In most case analysis assignments, there are problems, and then there are problems . Each problem can reflect a multitude of underlying symptoms that are detrimental to the interests of the organization. The purpose of identifying problems is to teach students how to differentiate between problems that vary in severity, impact, and relative importance. Given this, problems can be described in three general forms: those that must be addressed immediately, those that should be addressed but the impact is not severe, and those that do not require immediate attention and can be set aside for the time being.

All of the problems you identify from the case should be identified in this section of your paper, with a description based on evidence explaining the problem variances. If the assignment asks you to conduct research to further support your assessment of the problems, include this in your explanation. Remember to cite those sources in a list of references. Use specific evidence from the case and apply appropriate concepts, theories, and models discussed in class or in relevant course readings to highlight and explain the key problems [or problem] that you believe must be solved immediately and describe the underlying symptoms and why they are so critical.

Alternative Solutions

This section is where you provide specific, realistic, and evidence-based solutions to the problems you have identified and make recommendations about how to alleviate the underlying symptomatic conditions impacting the organizational setting. For each solution, you must explain why it was chosen and provide clear evidence to support your reasoning. This can include, for example, course readings and class discussions as well as research resources, such as, books, journal articles, research reports, or government documents. In some cases, your professor may encourage you to include personal, anecdotal experiences as evidence to support why you chose a particular solution or set of solutions. Using anecdotal evidence helps promote reflective thinking about the process of determining what qualifies as a core problem and relevant solution .

Throughout this part of the paper, keep in mind the entire array of problems that must be addressed and describe in detail the solutions that might be implemented to resolve these problems.

Recommended Courses of Action

In some case analysis assignments, your professor may ask you to combine the alternative solutions section with your recommended courses of action. However, it is important to know the difference between the two. A solution refers to the answer to a problem. A course of action refers to a procedure or deliberate sequence of activities adopted to proactively confront a situation, often in the context of accomplishing a goal. In this context, proposed courses of action are based on your analysis of alternative solutions. Your description and justification for pursuing each course of action should represent the overall plan for implementing your recommendations.

For each course of action, you need to explain the rationale for your recommendation in a way that confronts challenges, explains risks, and anticipates any counter-arguments from stakeholders. Do this by considering the strengths and weaknesses of each course of action framed in relation to how the action is expected to resolve the core problems presented, the possible ways the action may affect remaining problems, and how the recommended action will be perceived by each stakeholder.

In addition, you should describe the criteria needed to measure how well the implementation of these actions is working and explain which individuals or groups are responsible for ensuring your recommendations are successful. In addition, always consider the law of unintended consequences. Outline difficulties that may arise in implementing each course of action and describe how implementing the proposed courses of action [either individually or collectively] may lead to new problems [both large and small].

Throughout this section, you must consider the costs and benefits of recommending your courses of action in relation to uncertainties or missing information and the negative consequences of success.

The conclusion should be brief and introspective. Unlike a research paper, the conclusion in a case analysis paper does not include a summary of key findings and their significance, a statement about how the study contributed to existing knowledge, or indicate opportunities for future research.

Begin by synthesizing the core problems presented in the case and the relevance of your recommended solutions. This can include an explanation of what you have learned about the case in the context of your answers to the questions provided by your professor. The conclusion is also where you link what you learned from analyzing the case with the course readings or class discussions. This can further demonstrate your understanding of the relationships between the practical case situation and the theoretical and abstract content of assigned readings and other course content.

Problems to Avoid

The literature on case analysis assignments often includes examples of difficulties students have with applying methods of critical analysis and effectively reporting the results of their assessment of the situation. A common reason cited by scholars is that the application of this type of teaching and learning method is limited to applied fields of social and behavioral sciences and, as a result, writing a case analysis paper can be unfamiliar to most students entering college.

After you have drafted your paper, proofread the narrative flow and revise any of these common errors:

• Unnecessary detail in the background section . The background section should highlight the essential elements of the case based on your analysis. Focus on summarizing the facts and highlighting the key factors that become relevant in the other sections of the paper by eliminating any unnecessary information.
• Analysis relies too much on opinion . Your analysis is interpretive, but the narrative must be connected clearly to evidence from the case and any models and theories discussed in class or in course readings. Any positions or arguments you make should be supported by evidence.
• Analysis does not focus on the most important elements of the case . Your paper should provide a thorough overview of the case. However, the analysis should focus on providing evidence about what you identify are the key events, stakeholders, issues, and problems. Emphasize what you identify as the most critical aspects of the case to be developed throughout your analysis. Be thorough but succinct.
• Writing is too descriptive . A paper with too much descriptive information detracts from your analysis of the complexities of the case situation. Questions about what happened, where, when, and by whom should only be included as essential information leading to your examination of questions related to why, how, and for what purpose.
• Inadequate definition of a core problem and associated symptoms . A common error found in case analysis papers is recommending a solution or course of action without adequately defining or demonstrating that you understand the problem. Make sure you have clearly described the problem and its impact and scope within the organizational setting. Ensure that you have adequately described the root causes w hen describing the symptoms of the problem.
• Recommendations lack specificity . Identify any use of vague statements and indeterminate terminology, such as, “A particular experience” or “a large increase to the budget.” These statements cannot be measured and, as a result, there is no way to evaluate their successful implementation. Provide specific data and use direct language in describing recommended actions.
• Unrealistic, exaggerated, or unattainable recommendations . Review your recommendations to ensure that they are based on the situational facts of the case. Your recommended solutions and courses of action must be based on realistic assumptions and fit within the constraints of the situation. Also note that the case scenario has already happened, therefore, any speculation or arguments about what could have occurred if the circumstances were different should be revised or eliminated.

Bee, Lian Song et al. "Business Students' Perspectives on Case Method Coaching for Problem-Based Learning: Impacts on Student Engagement and Learning Performance in Higher Education." Education & Training 64 (2022): 416-432; The Case Analysis . Fred Meijer Center for Writing and Michigan Authors. Grand Valley State University; Georgallis, Panikos and Kayleigh Bruijn. "Sustainability Teaching using Case-Based Debates." Journal of International Education in Business 15 (2022): 147-163; Hawes, Jon M. "Teaching is Not Telling: The Case Method as a Form of Interactive Learning." Journal for Advancement of Marketing Education 5 (Winter 2004): 47-54; Georgallis, Panikos, and Kayleigh Bruijn. "Sustainability Teaching Using Case-based Debates." Journal of International Education in Business 15 (2022): 147-163; .Dean,  Kathy Lund and Charles J. Fornaciari. "How to Create and Use Experiential Case-Based Exercises in a Management Classroom." Journal of Management Education 26 (October 2002): 586-603; Klebba, Joanne M. and Janet G. Hamilton. "Structured Case Analysis: Developing Critical Thinking Skills in a Marketing Case Course." Journal of Marketing Education 29 (August 2007): 132-137, 139; Klein, Norman. "The Case Discussion Method Revisited: Some Questions about Student Skills." Exchange: The Organizational Behavior Teaching Journal 6 (November 1981): 30-32; Mukherjee, Arup. "Effective Use of In-Class Mini Case Analysis for Discovery Learning in an Undergraduate MIS Course." The Journal of Computer Information Systems 40 (Spring 2000): 15-23; Pessoa, Silviaet al. "Scaffolding the Case Analysis in an Organizational Behavior Course: Making Analytical Language Explicit." Journal of Management Education 46 (2022): 226-251: Ramsey, V. J. and L. D. Dodge. "Case Analysis: A Structured Approach." Exchange: The Organizational Behavior Teaching Journal 6 (November 1981): 27-29; Schweitzer, Karen. "How to Write and Format a Business Case Study." ThoughtCo. https://www.thoughtco.com/how-to-write-and-format-a-business-case-study-466324 (accessed December 5, 2022); Reddy, C. D. "Teaching Research Methodology: Everything's a Case." Electronic Journal of Business Research Methods 18 (December 2020): 178-188; Volpe, Guglielmo. "Case Teaching in Economics: History, Practice and Evidence." Cogent Economics and Finance 3 (December 2015). doi:https://doi.org/10.1080/23322039.2015.1120977.

Writing Tip

Ca se Study and Case Analysis Are Not the Same!

Confusion often exists between what it means to write a paper that uses a case study research design and writing a paper that analyzes a case; they are two different types of approaches to learning in the social and behavioral sciences. Professors as well as educational researchers contribute to this confusion because they often use the term "case study" when describing the subject of analysis for a case analysis paper. But you are not studying a case for the purpose of generating a comprehensive, multi-faceted understanding of a research problem. R ather, you are critically analyzing a specific scenario to argue logically for recommended solutions and courses of action that lead to optimal outcomes applicable to professional practice.

To avoid any confusion, here are twelve characteristics that delineate the differences between writing a paper using the case study research method and writing a case analysis paper:

• Case study is a method of in-depth research and rigorous inquiry ; case analysis is a reliable method of teaching and learning . A case study is a modality of research that investigates a phenomenon for the purpose of creating new knowledge, solving a problem, or testing a hypothesis using empirical evidence derived from the case being studied. Often, the results are used to generalize about a larger population or within a wider context. The writing adheres to the traditional standards of a scholarly research study. A case analysis is a pedagogical tool used to teach students how to reflect and think critically about a practical, real-life problem in an organizational setting.
• The researcher is responsible for identifying the case to study; a case analysis is assigned by your professor . As the researcher, you choose the case study to investigate in support of obtaining new knowledge and understanding about the research problem. The case in a case analysis assignment is almost always provided, and sometimes written, by your professor and either given to every student in class to analyze individually or to a small group of students, or students select a case to analyze from a predetermined list.
• A case study is indeterminate and boundless; a case analysis is predetermined and confined . A case study can be almost anything [see item 9 below] as long as it relates directly to examining the research problem. This relationship is the only limit to what a researcher can choose as the subject of their case study. The content of a case analysis is determined by your professor and its parameters are well-defined and limited to elucidating insights of practical value applied to practice.
• Case study is fact-based and describes actual events or situations; case analysis can be entirely fictional or adapted from an actual situation . The entire content of a case study must be grounded in reality to be a valid subject of investigation in an empirical research study. A case analysis only needs to set the stage for critically examining a situation in practice and, therefore, can be entirely fictional or adapted, all or in-part, from an actual situation.
• Research using a case study method must adhere to principles of intellectual honesty and academic integrity; a case analysis scenario can include misleading or false information . A case study paper must report research objectively and factually to ensure that any findings are understood to be logically correct and trustworthy. A case analysis scenario may include misleading or false information intended to deliberately distract from the central issues of the case. The purpose is to teach students how to sort through conflicting or useless information in order to come up with the preferred solution. Any use of misleading or false information in academic research is considered unethical.
• Case study is linked to a research problem; case analysis is linked to a practical situation or scenario . In the social sciences, the subject of an investigation is most often framed as a problem that must be researched in order to generate new knowledge leading to a solution. Case analysis narratives are grounded in real life scenarios for the purpose of examining the realities of decision-making behavior and processes within organizational settings. A case analysis assignments include a problem or set of problems to be analyzed. However, the goal is centered around the act of identifying and evaluating courses of action leading to best possible outcomes.
• The purpose of a case study is to create new knowledge through research; the purpose of a case analysis is to teach new understanding . Case studies are a choice of methodological design intended to create new knowledge about resolving a research problem. A case analysis is a mode of teaching and learning intended to create new understanding and an awareness of uncertainty applied to practice through acts of critical thinking and reflection.
• A case study seeks to identify the best possible solution to a research problem; case analysis can have an indeterminate set of solutions or outcomes . Your role in studying a case is to discover the most logical, evidence-based ways to address a research problem. A case analysis assignment rarely has a single correct answer because one of the goals is to force students to confront the real life dynamics of uncertainly, ambiguity, and missing or conflicting information within professional practice. Under these conditions, a perfect outcome or solution almost never exists.
• Case study is unbounded and relies on gathering external information; case analysis is a self-contained subject of analysis . The scope of a case study chosen as a method of research is bounded. However, the researcher is free to gather whatever information and data is necessary to investigate its relevance to understanding the research problem. For a case analysis assignment, your professor will often ask you to examine solutions or recommended courses of action based solely on facts and information from the case.
• Case study can be a person, place, object, issue, event, condition, or phenomenon; a case analysis is a carefully constructed synopsis of events, situations, and behaviors . The research problem dictates the type of case being studied and, therefore, the design can encompass almost anything tangible as long as it fulfills the objective of generating new knowledge and understanding. A case analysis is in the form of a narrative containing descriptions of facts, situations, processes, rules, and behaviors within a particular setting and under a specific set of circumstances.
• Case study can represent an open-ended subject of inquiry; a case analysis is a narrative about something that has happened in the past . A case study is not restricted by time and can encompass an event or issue with no temporal limit or end. For example, the current war in Ukraine can be used as a case study of how medical personnel help civilians during a large military conflict, even though circumstances around this event are still evolving. A case analysis can be used to elicit critical thinking about current or future situations in practice, but the case itself is a narrative about something finite and that has taken place in the past.
• Multiple case studies can be used in a research study; case analysis involves examining a single scenario . Case study research can use two or more cases to examine a problem, often for the purpose of conducting a comparative investigation intended to discover hidden relationships, document emerging trends, or determine variations among different examples. A case analysis assignment typically describes a stand-alone, self-contained situation and any comparisons among cases are conducted during in-class discussions and/or student presentations.

The Case Analysis . Fred Meijer Center for Writing and Michigan Authors. Grand Valley State University; Mills, Albert J. , Gabrielle Durepos, and Eiden Wiebe, editors. Encyclopedia of Case Study Research . Thousand Oaks, CA: SAGE Publications, 2010; Ramsey, V. J. and L. D. Dodge. "Case Analysis: A Structured Approach." Exchange: The Organizational Behavior Teaching Journal 6 (November 1981): 27-29; Yin, Robert K. Case Study Research and Applications: Design and Methods . 6th edition. Thousand Oaks, CA: Sage, 2017; Crowe, Sarah et al. “The Case Study Approach.” BMC Medical Research Methodology 11 (2011):  doi: 10.1186/1471-2288-11-100; Yin, Robert K. Case Study Research: Design and Methods . 4th edition. Thousand Oaks, CA: Sage Publishing; 1994.

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• Last Updated: Jun 3, 2024 9:44 AM
• URL: https://libguides.usc.edu/writingguide/assignments

• Introduction
• About Case Study Reports
• Section A: Overview
• Section B: Planning and Researching

Section C: Parts of a Case Study

• Section D: Reviewing and Presenting
• Section E: Revising Your Work
• Section F: Resources
• Your Workspace
• Guided Writing Tools

• About Lab Reports
• Section C: Critical Features
• Section D: Parts of a Lab Report

• About Literature Review
• Section C: Parts of a Literature Review
• Section D: Critical Writing Skills

• About Reflective Writing
• Section B: How Can I Reflect?
• Section C: How Do I Get Started?
• Section D: Writing a Reflection

Case Study Report Prepared by University of Guelph

In this section, we will take a closer look at the common components of case study reports and what readers expect to find in them.

What Will I Learn?

By successfully completing this section, you should be able to:

• analyze the purpose and features of the sections of a case study report,
• develop writing and organization strategies for writing each section, and
• examine a case study report for strengths and weaknesses.

Prepared by

What Do I Need to Include in Each Section?

Each section of the case study report serves a unique purpose and includes key elements. While reports will vary from case to case and course to course, there are some “moves” that you will typically see writers make in each section.

In this part of the guide, we will help you learn what these moves are and how you can make them in your own case study report.

Worksheet: Case Study Report Outline

You were introduced to the Case Study Report Outline Template in Section A of this guide. It contains an outline of the major components of a case study report that you can consider using as a template when completing case study reports. If you haven’t already, it is recommended that you download the template now.

Case Study Report Outline Template

This outline sample of a Case Study Report should serve as a useful guide to help you get started.

Download PDF

Download the Case Study Report Outline Template .

Preview: PDF Worksheet

Tip: The components of a case study report will vary depending on the preferences of your institution and instructor. Be sure to refer to your assignment instructions in order to find out exactly what will be required when it comes to sections as well as formatting requirements for your report.

The Executive Summary

What is the purpose of an executive summary.

An executive summary typically provides a one-page snapshot of the entire report, focusing on the main highlights. It is usually included at the start of a case report before the main text. Depending on the preferences of your instructor and institution, the executive summary can be written in either paragraph- or point-form.

What should be included in an executive summary?

The executive summary of a case study report should include the following:

• Problem statement

Tell readers in 1–2 sentences what the issue at hand is.

Example: The main problem facing Company XYZ is that sales are declining and employee morale is low. Without addressing these concerns, Company XYZ will be in serious trouble and may not be able to regain their standing as an industry leader.

Recommendation

What should be done to address the problem?

Example : In order to solve this problem it is recommended that Company XYZ undergo a change in strategy, structure, and culture. Specifically, it is recommended that Company XYZ

• pursue a strategy that places a high level of importance on innovation;
• restructure the organization so that it is flexible, innovative, and appropriate for the size of the organization; and
• begin to reshape the company’s organizational culture and the way in which day-to-day business is conducted; managers at all levels of Company XYZ will need to emphasize the values of ethics, creativity, and trust.

Supporting arguments and evidence

Summary of all of the major sections of your report, highlighting the arguments and evidence that support your recommendation.

What is the key message you want readers to take away? Why is it important to solve this problem and what do you anticipate the outcomes will be if the recommendations are followed?

Tip: Keep these arguments in the same order they appear in the main text.

What Tips And Strategies Can I Employ to Write the Executive Summary?

The following is a list of tips and strategies for writing the executive summary section of a case study report:

• Write the executive summary after all of the other sections of the report have been written.
• Consider your role. Write from the perspective that you are asked to adopt; for example, did the case instructions ask you to assume the role of an internal organizational member? An external organizational consultant? Some other stakeholder? How will this influence the tone and content of the summary?
• Avoid repeating case facts in detail. There can be a more general, summative opening sentence but the remainder of your executive summary should focus on going beyond the case information that was provided.
• Clearly state and justify the specific recommendation that will solve the problem that is being encountered. Imagine a skeptical audience: Why should they believe you?
• Include only key financial numbers and associated costing information.
• Make the executive summary can stand alone. Readers should be able to understand the Executive Summary even if they don’t read the rest of the report.

Example: Annotated Case Study Report

Learn more about writing strategies for The Executive Summary section of your paper.

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The Introduction

What is the purpose of the introduction.

The introduction should briefly introduce the report to the reader and should then clearly, succinctly, and accurately identify the main problem being faced by the key decision-maker.

What Should Be Included In An Introduction?

The introduction of a case study report should include the following:

• Introductory sentence
• Details about the problem (stick to details that relate to your recommendation)
• Who are the most important decision-makers? Stakeholders?
• What are the most important issues?
• Why is this problem occurring? What are the root causes? Underlying factors?
• When does this decision need to be made by? What is the decision timeline? Due date?
• Recommendation: “It is recommended in the current report that [Company XYZ] pursue [this course of action] to address [these issues].”
• Outline or road map of the remainder of the report

What Tips And Strategies Can I Employ to Write the Introduction?

The following is a list of tips and strategies for writing the introduction section of a case study report:

• Avoid repeating case facts in detail and unnecessarily summarizing case facts that are already familiar to the reader.
• State the main problem up front—be as specific and simple as possible.
• Create a sense of urgency and importance associated with the situation by identifying the key stakeholders, problems, underlying factors, and timeline issues. Engage the reader by explaining the tension and complexity underlying the situation.
• State your recommendation so that the reader can consider the rest of your report based on the solution being proposed; this will help to provide context for your analysis and other major report sections.
• Remember: There should be no surprises when the reader gets to the actual recommendation section.

Learn more about writing strategies for the Introduction section of your paper.

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What Is The Purpose Of An Analysis Section?

The analysis section of your case study report is likely to be a very substantial part of your report. In this section you will examine the problem that you identified in the preceding section through a systematic and thorough application of your course and program content.

What Should Be Included?

The analysis section of a case study report should include the following:

• Application of course and/or program content to: examine the problem being faced, and to prepare the reader for the justification and specifics of your Recommendation, Implementation Plan
• References to related exhibits, which are appendices that appear at the end of the report in order to provide further elaboration or evidence regarding your analysis (e.g., graphs, figures, tables, financial documents)

How Should The Analysis Be Structured?

Be sure to check with your instructor to verify whether there is a specific format (e.g., SWOT, PEST) that should be followed. If no format is given, here are some general guidelines:

• Begin with an examination of the problem, highlighting the most important parts. Avoid including unnecessary detail—focus only on the problem and its parts.
• Apply course concepts or theories to the problem to provide insight into causes and effects, using headings to identify each section.
• Conclude with a summary of what your analysis has revealed. Think of this final section as an answer to the question “So what?”

What Tips And Strategies Can I Employ to Write The Analysis Section?

The following is a list of tips and strategies for writing the analysis section of a case study report:

• Use headings to subdivide the section.
• Show your understanding of the course and/or program content by systematically applying what you have been learning to the specific problem.
• Avoid using academic jargon. Instead, explain the concepts in your own words while referencing key sources.
• Only include information that is directly relevant to the problem at hand. Avoid including course and program content that does not relate to the problem that you identified in the preceding section.
• Be sure to discuss course and program concepts that will have an impact on your recommendation and implementation plan.
• Use exhibits strategically to elaborate on ideas in the report; however, ensure that the exhibits expand on ideas you’ve already discussed. Avoid introducing exhibits that don’t tie into the main text.

Learn more about writing strategies for the Analysis section of your paper.

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Alternatives and Decision Criteria

What is the purpose of an alternatives and decision criteria section.

This section helps decision-makers consider all the possible ways they could address the problem by:

• Presenting all viable, mutually exclusive solutions to the problem.
• Outlining the criteria that will be systematically applied to determine the best solution to the problem.

What Are “Mutually Exclusive” Alternatives?

Alternatives are mutually exclusive if choosing one alternative rules out the others. Using mutually exclusive alternatives prevents a situation in which an organization has to implement multiple alternatives.

What Are “Decision Criteria”?

Key requirements that the recommendation will need to meet to successfully solve the problem.

The alternatives and decision criteria section of a case study report should include the following:

• All viable, mutually exclusive alternatives
• Decision criteria including:
• Ranking of importance in terms of which decision criterion is the most important factor in order to be confident that the recommendation will solve the problem, second most important, etc.*
• Weighting in terms of how important each of the decision criteria are in order to be confident that the recommendation will solve the problem.*
• *Not all instructors or institutions will require ranking and weighting information as it is mostly determined in a subjective manner based on your analysis of the problem; nevertheless, it may assist in helping you to decide in a more systematic manner between two or more viable alternatives.

What Tips And Strategies Can I Employ to Write The Alternatives and Decision Section?

The following is a list of tips and strategies for writing the alternatives and decision section of a case study report:

• Your instructor may make the alternatives section of a case study report optional; however, if you can think of at least one reasonable and viable alternative in addition to your recommendation, then this section should be included.
• Be sure to list all reasonable and viable alternatives (including your recommendation).
• Ensure that the alternatives listed are mutually exclusive.
• In the decision criteria section, include the criteria that will be most effective for evaluating the alternative solutions to the problem being faced.
• For a more systematic application of the decision criteria, assign importance and weighting to your decision criteria factors and then apply them to each of the alternatives.
• Be sure to convincingly demonstrate that your recommendation is in fact the best choice compared with the other alternatives. Be explicit about how the criteria apply to the recommendations—do not assume that the reader will see the connection.

Learn more about writing strategies for the Alternatives and Decision Criteria section of your paper.

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Recommendations and Implementation Plan

What is the purpose of the recommendations and implementation plan section.

Although the reader will by now be well aware of your recommendation, in this section you will discuss all of the specifics of the recommendation for solving the problem. Moreover, you should also present a thorough and well thought-out implementation plan for executing the recommendation and ensuring its success.

The recommendations and implementation plan section of a case study report should include the following:

• Detailed explanation of what your recommendation entails. What is it that will be done? What specific steps will be involved? What equipment or expertise will be needed?
• Explanation of your implementation plan, including:
• Who will be responsible for what part of the implementation plan?
• When will the different parts of the recommendation be implemented? Short-, medium-, and long-term implementation plan?
• What will the cost be of these required actions?
• What will the impact of this recommendation be on other parts of the organization?
• What could go wrong, and what contingency plans are in place?

What Tips And Strategies Can I Employ to Write The Recommendations And Implementation Plan?

The following is a list of tips and strategies for writing the recommendations and implementation plan of a case study report:

• Be sure to include all of the details of your recommendation. You have already outlined your more general recommendation to the reader earlier in your report but now is your opportunity to provide the more specific details regarding your recommendation.
• Include a well thought-out implementation plan that includes all of the specifics that an organization would actually require in order to realistically implement your recommendation. Try to put yourself in the mindset of the organizational members responsible for implementing your recommendation; what step-by-step specifics will they need to be aware of in order to take your recommendation and ensure that it is successfully implemented?
• Including a contingency analysis of the possible problems that could arise from your recommendation. What might go wrong? How will you address these problems should they come up in order to still be able to successfully implement your recommendation?
• Also be sure to consider the expected as well as the potentially unexpected impact of your recommendation on the people within the organization.
• A good strategy would be to explain how the organizational leaders will evaluate whether your implementation plan has been successful and whether the recommendation has achieved the desired results. Be specific regarding the evaluation metrics that should be used (e.g., measures of customer satisfaction, measures of employee engagement, profitability analyses)

Learn more about writing strategies for the Recommendations and Implementation Plan section of your paper.

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Conclusion and References

What is the purpose of the conclusion.

The purpose of the conclusion section is to leave your reader with one or two last, powerful statements that will help to reinforce the recommendation that you are proposing.

Some instructors and institutions do not require a conclusion section, but if done effectively, it can end your case report on a strong note.

The conclusion section of a case study report should include the following:

• A summary sentence that explains what we have learned from the report
• One or two impactful and memorable statements to conclude your report (what is the most important thing that the organization should take away from the report?)

What Tips And Strategies Can I Employ to Write The Conclusion?

The following is a list of tips and strategies for writing the conclusion of a case study report:

• Avoid an abrupt ending to your written case report. Provide a few sentences to help draw things to a natural close.
• Persuasively summarize how your recommendation will solve the problem at hand.
• Ensure that you yourself are persuaded and convinced by the concluding statement; for example, would you believe that this solution will work if you were the person reading your report?

Learn more about writing strategies for the Conclusion and References section of your paper.

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Citing Your Sources

What sources should you cite.

You should use in-text citations for any idea that is not your own. Moreover, these citations should be reflected in your references list, which you will be required to provide at the end of your case study report. Your institution will have their own plagiarism and academic misconduct policies, which you should familiarize yourself with; however, a best practice will be to be cautious and ensure that all of the following are appropriately cited and referenced throughout your work:

• Ideas from sources other than your own thinking
• Direct quotations, which you should use infrequently in your case study reports
• Paraphrasing and/or summarizing the work of others
• Course and/or program specific definitions, theories, models, etc.
• Information from popular press articles
• Data, financial documents, etc. from annual reports, company webpages

What Are The Common Citation Styles?

It is likely that your instructor will let you know what his/her preferences are in terms of a citation style; however, some of the most common citation styles include:

• American Psychological Association (APA)
• Chicago Manual of Style (Chicago)
• Modern Language Association (MLA)

Key Takeaways and References

Key takeaways.

Now that you've completed this section, keep the following things in mind:

• The key to most case study reports is logic. There is usually not just one desired correct response to a case study, but rather, there are more and less logical, practical, and reasonable responses. Incorporating sound and strong logic throughout your report is paramount.
• Ensure that your report is written at a level that would appeal to a business audience rather than an academic one.
• Lastly, can you confidently stand behind, advocate for, and answer questions regarding your case response? If so, then your work is likely in a good position!
• The next steps for this set of modules will involve helping you to take all of the work that has gone into your written report in order to prepare a verbal presentation of your work.

American Psychological Association (2009). Publication manual of the American Psychological Association (6th ed.). Washington, DC: American Psychological Association.

Lipson, C. (2011). Cite right: A quick guide to citation styles—MLA, APA, Chicago, the sciences, professions, and more (2nd ed.). Chicago: The University Of Chicago Press.

Modern Language Association (2008). MLA style manual and guide to scholarly publishing (3rd ed.). New York: Modern Language Association of America.

Modern Language Association (2009). The MLA handbook for writers of research papers (7th ed.). New York: Modern Language Association of America.

University of Chicago Press Staff. (2010). The Chicago manual of style: The essential guide for writers, editors, and publishers (16th ed.). Chicago: The University Of Chicago Press.

University of Guelph. (2015). Case Study Report Outline Template .

University of Guelph. (2015). The Executive Summary. Example: Annotated Case Study Report . (Interactive Activity).

University of Guelph. (2015). The Executive Summary. Example: Annotated Case Study Report . (PDF).

University of Guelph. (2015). The Introduction. Example: Annotated Case Study Report . (Interactive Activity).

University of Guelph. (2015). The Introduction. Example: Annotated Case Study Report . (PDF).

University of Guelph. (2015). Analysis. Example: Annotated Case Study Report . (Interactive Activity).

University of Guelph. (2015). Analysis. Example: Annotated Case Study Report . (PDF).

University of Guelph. (2015). Alternatives and Decision Criteria. Example: Annotated Case Study Report . (Interactive Activity).

University of Guelph. (2015). Alternatives and Decision Criteria. Example: Annotated Case Study Report . (PDF).

University of Guelph. (2015). Recommendations and Implementation Plan. Example: Annotated Case Study Report . (Interactive Activity).

University of Guelph. (2015). Recommendations and Implementation Plan. Example: Annotated Case Study Report . (PDF).

University of Guelph. (2015). Conclusion and References. Example: Annotated Case Study Report . (Interactive Activity).

University of Guelph. (2015). Conclusion and References. Example: Annotated Case Study Report . (PDF).

Next Section Overview

In Section D: Reviewing and Presenting , we will explore understanding and meeting your instructor's expectations for the report and presentation.

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Blog Business How to Present a Case Study like a Pro (With Examples)

How to Present a Case Study like a Pro (With Examples)

Written by: Danesh Ramuthi Sep 07, 2023

Okay, let’s get real: case studies can be kinda snooze-worthy. But guess what? They don’t have to be!

In this article, I will cover every element that transforms a mere report into a compelling case study, from selecting the right metrics to using persuasive narrative techniques.

And if you’re feeling a little lost, don’t worry! There are cool tools like Venngage’s Case Study Creator to help you whip up something awesome, even if you’re short on time. Plus, the pre-designed case study templates are like instant polish because let’s be honest, everyone loves a shortcut.

Click to jump ahead: 

What is a case study presentation?

What is the purpose of presenting a case study, how to structure a case study presentation, how long should a case study presentation be, 5 case study presentation examples with templates, 6 tips for delivering an effective case study presentation, 5 common mistakes to avoid in a case study presentation, how to present a case study faqs.

A case study presentation involves a comprehensive examination of a specific subject, which could range from an individual, group, location, event, organization or phenomenon.

They’re like puzzles you get to solve with the audience, all while making you think outside the box.

Unlike a basic report or whitepaper, the purpose of a case study presentation is to stimulate critical thinking among the viewers. 

The primary objective of a case study is to provide an extensive and profound comprehension of the chosen topic. You don’t just throw numbers at your audience. You use examples and real-life cases to make you think and see things from different angles.

The primary purpose of presenting a case study is to offer a comprehensive, evidence-based argument that informs, persuades and engages your audience.

Here’s the juicy part: presenting that case study can be your secret weapon. Whether you’re pitching a groundbreaking idea to a room full of suits or trying to impress your professor with your A-game, a well-crafted case study can be the magic dust that sprinkles brilliance over your words.

Think of it like digging into a puzzle you can’t quite crack . A case study lets you explore every piece, turn it over and see how it fits together. This close-up look helps you understand the whole picture, not just a blurry snapshot.

It’s also your chance to showcase how you analyze things, step by step, until you reach a conclusion. It’s all about being open and honest about how you got there.

Besides, presenting a case study gives you an opportunity to connect data and real-world scenarios in a compelling narrative. It helps to make your argument more relatable and accessible, increasing its impact on your audience.

One of the contexts where case studies can be very helpful is during the job interview. In some job interviews, you as candidates may be asked to present a case study as part of the selection process.

Having a case study presentation prepared allows the candidate to demonstrate their ability to understand complex issues, formulate strategies and communicate their ideas effectively.

The way you present a case study can make all the difference in how it’s received. A well-structured presentation not only holds the attention of your audience but also ensures that your key points are communicated clearly and effectively.

In this section, let’s go through the key steps that’ll help you structure your case study presentation for maximum impact.

Let’s get into it. 

Open with an introductory overview 

Start by introducing the subject of your case study and its relevance. Explain why this case study is important and who would benefit from the insights gained. This is your opportunity to grab your audience’s attention.

Explain the problem in question

Dive into the problem or challenge that the case study focuses on. Provide enough background information for the audience to understand the issue. If possible, quantify the problem using data or metrics to show the magnitude or severity.

Detail the solutions to solve the problem

After outlining the problem, describe the steps taken to find a solution. This could include the methodology, any experiments or tests performed and the options that were considered. Make sure to elaborate on why the final solution was chosen over the others.

Key stakeholders Involved

Talk about the individuals, groups or organizations that were directly impacted by or involved in the problem and its solution. 

Stakeholders may experience a range of outcomes—some may benefit, while others could face setbacks.

For example, in a business transformation case study, employees could face job relocations or changes in work culture, while shareholders might be looking at potential gains or losses.

Discuss the key results & outcomes

Discuss the results of implementing the solution. Use data and metrics to back up your statements. Did the solution meet its objectives? What impact did it have on the stakeholders? Be honest about any setbacks or areas for improvement as well.

Include visuals to support your analysis

Visual aids can be incredibly effective in helping your audience grasp complex issues. Utilize charts, graphs, images or video clips to supplement your points. Make sure to explain each visual and how it contributes to your overall argument.

Pie charts illustrate the proportion of different components within a whole, useful for visualizing market share, budget allocation or user demographics.

This is particularly useful especially if you’re displaying survey results in your case study presentation.

Stacked charts on the other hand are perfect for visualizing composition and trends. This is great for analyzing things like customer demographics, product breakdowns or budget allocation in your case study.

Consider this example of a stacked bar chart template. It provides a straightforward summary of the top-selling cake flavors across various locations, offering a quick and comprehensive view of the data.

Not the chart you’re looking for? Browse Venngage’s gallery of chart templates to find the perfect one that’ll captivate your audience and level up your data storytelling.

Recommendations and next steps

Wrap up by providing recommendations based on the case study findings. Outline the next steps that stakeholders should take to either expand on the success of the project or address any remaining challenges.

Acknowledgments and references

Thank the people who contributed to the case study and helped in the problem-solving process. Cite any external resources, reports or data sets that contributed to your analysis.

Feedback & Q&A session

Open the floor for questions and feedback from your audience. This allows for further discussion and can provide additional insights that may not have been considered previously.

Closing remarks

Conclude the presentation by summarizing the key points and emphasizing the takeaways. Thank your audience for their time and participation and express your willingness to engage in further discussions or collaborations on the subject.

Well, the length of a case study presentation can vary depending on the complexity of the topic and the needs of your audience. However, a typical business or academic presentation often lasts between 15 to 30 minutes. 

This time frame usually allows for a thorough explanation of the case while maintaining audience engagement. However, always consider leaving a few minutes at the end for a Q&A session to address any questions or clarify points made during the presentation.

When it comes to presenting a compelling case study, having a well-structured template can be a game-changer. 

It helps you organize your thoughts, data and findings in a coherent and visually pleasing manner. 

Not all case studies are created equal and different scenarios require distinct approaches for maximum impact. 

To save you time and effort, I have curated a list of 5 versatile case study presentation templates, each designed for specific needs and audiences. 

Here are some best case study presentation examples that showcase effective strategies for engaging your audience and conveying complex information clearly.

1 . Lab report case study template

Ever feel like your research gets lost in a world of endless numbers and jargon? Lab case studies are your way out!

Think of it as building a bridge between your cool experiment and everyone else. It’s more than just reporting results – it’s explaining the “why” and “how” in a way that grabs attention and makes sense.

This lap report template acts as a blueprint for your report, guiding you through each essential section (introduction, methods, results, etc.) in a logical order.

Want to present your research like a pro? Browse our research presentation template gallery for creative inspiration!

2. Product case study template

It’s time you ditch those boring slideshows and bullet points because I’ve got a better way to win over clients: product case study templates.

Instead of just listing features and benefits, you get to create a clear and concise story that shows potential clients exactly what your product can do for them. It’s like painting a picture they can easily visualize, helping them understand the value your product brings to the table.

Grab the template below, fill in the details, and watch as your product’s impact comes to life!

3. Content marketing case study template

In digital marketing, showcasing your accomplishments is as vital as achieving them. 

A well-crafted case study not only acts as a testament to your successes but can also serve as an instructional tool for others. 

With this coral content marketing case study template—a perfect blend of vibrant design and structured documentation, you can narrate your marketing triumphs effectively.

4. Case study psychology template

Understanding how people tick is one of psychology’s biggest quests and case studies are like magnifying glasses for the mind. They offer in-depth looks at real-life behaviors, emotions and thought processes, revealing fascinating insights into what makes us human.

Writing a top-notch case study, though, can be a challenge. It requires careful organization, clear presentation and meticulous attention to detail. That’s where a good case study psychology template comes in handy.

Think of it as a helpful guide, taking care of formatting and structure while you focus on the juicy content. No more wrestling with layouts or margins – just pour your research magic into crafting a compelling narrative.

5. Lead generation case study template

Lead generation can be a real head-scratcher. But here’s a little help: a lead generation case study.

Think of it like a friendly handshake and a confident resume all rolled into one. It’s your chance to showcase your expertise, share real-world successes and offer valuable insights. Potential clients get to see your track record, understand your approach and decide if you’re the right fit.

No need to start from scratch, though. This lead generation case study template guides you step-by-step through crafting a clear, compelling narrative that highlights your wins and offers actionable tips for others. Fill in the gaps with your specific data and strategies, and voilà! You’ve got a powerful tool to attract new customers.

Related: 15+ Professional Case Study Examples [Design Tips + Templates]

So, you’ve spent hours crafting the perfect case study and are now tasked with presenting it. Crafting the case study is only half the battle; delivering it effectively is equally important. 

Whether you’re facing a room of executives, academics or potential clients, how you present your findings can make a significant difference in how your work is received. 

Forget boring reports and snooze-inducing presentations! Let’s make your case study sing. Here are some key pointers to turn information into an engaging and persuasive performance:

• Know your audience : Tailor your presentation to the knowledge level and interests of your audience. Remember to use language and examples that resonate with them.
• Rehearse : Rehearsing your case study presentation is the key to a smooth delivery and for ensuring that you stay within the allotted time. Practice helps you fine-tune your pacing, hone your speaking skills with good word pronunciations and become comfortable with the material, leading to a more confident, conversational and effective presentation.
• Start strong : Open with a compelling introduction that grabs your audience’s attention. You might want to use an interesting statistic, a provocative question or a brief story that sets the stage for your case study.
• Be clear and concise : Avoid jargon and overly complex sentences. Get to the point quickly and stay focused on your objectives.
• Use visual aids : Incorporate slides with graphics, charts or videos to supplement your verbal presentation. Make sure they are easy to read and understand.
• Tell a story : Use storytelling techniques to make the case study more engaging. A well-told narrative can help you make complex data more relatable and easier to digest.

Ditching the dry reports and slide decks? Venngage’s case study templates let you wow customers with your solutions and gain insights to improve your business plan. Pre-built templates, visual magic and customer captivation – all just a click away. Go tell your story and watch them say “wow!”

Nailed your case study, but want to make your presentation even stronger? Avoid these common mistakes to ensure your audience gets the most out of it:

Overloading with information

A case study is not an encyclopedia. Overloading your presentation with excessive data, text or jargon can make it cumbersome and difficult for the audience to digest the key points. Stick to what’s essential and impactful. Need help making your data clear and impactful? Our data presentation templates can help! Find clear and engaging visuals to showcase your findings.

Lack of structure

Jumping haphazardly between points or topics can confuse your audience. A well-structured presentation, with a logical flow from introduction to conclusion, is crucial for effective communication.

Ignoring the audience

Different audiences have different needs and levels of understanding. Failing to adapt your presentation to your audience can result in a disconnect and a less impactful presentation.

Poor visual elements

While content is king, poor design or lack of visual elements can make your case study dull or hard to follow. Make sure you use high-quality images, graphs and other visual aids to support your narrative.

Not focusing on results

A case study aims to showcase a problem and its solution, but what most people care about are the results. Failing to highlight or adequately explain the outcomes can make your presentation fall flat.

How to start a case study presentation?

Starting a case study presentation effectively involves a few key steps:

• Grab attention : Open with a hook—an intriguing statistic, a provocative question or a compelling visual—to engage your audience from the get-go.
• Set the stage : Briefly introduce the subject, context and relevance of the case study to give your audience an idea of what to expect.
• Outline objectives : Clearly state what the case study aims to achieve. Are you solving a problem, proving a point or showcasing a success?
• Agenda : Give a quick outline of the key sections or topics you’ll cover to help the audience follow along.
• Set expectations : Let your audience know what you want them to take away from the presentation, whether it’s knowledge, inspiration or a call to action.

How to present a case study on PowerPoint and on Google Slides?

Presenting a case study on PowerPoint and Google Slides involves a structured approach for clarity and impact using presentation slides :

• Title slide : Start with a title slide that includes the name of the case study, your name and any relevant institutional affiliations.
• Introduction : Follow with a slide that outlines the problem or situation your case study addresses. Include a hook to engage the audience.
• Objectives : Clearly state the goals of the case study in a dedicated slide.
• Findings : Use charts, graphs and bullet points to present your findings succinctly.
• Analysis : Discuss what the findings mean, drawing on supporting data or secondary research as necessary.
• Conclusion : Summarize key takeaways and results.
• Q&A : End with a slide inviting questions from the audience.

What’s the role of analysis in a case study presentation?

The role of analysis in a case study presentation is to interpret the data and findings, providing context and meaning to them. 

It helps your audience understand the implications of the case study, connects the dots between the problem and the solution and may offer recommendations for future action.

Is it important to include real data and results in the presentation?

Yes, including real data and results in a case study presentation is crucial to show experience,  credibility and impact. Authentic data lends weight to your findings and conclusions, enabling the audience to trust your analysis and take your recommendations more seriously

How do I conclude a case study presentation effectively?

To conclude a case study presentation effectively, summarize the key findings, insights and recommendations in a clear and concise manner. 

End with a strong call-to-action or a thought-provoking question to leave a lasting impression on your audience.

What’s the best way to showcase data in a case study presentation ?

The best way to showcase data in a case study presentation is through visual aids like charts, graphs and infographics which make complex information easily digestible, engaging and creative. 

Don’t just report results, visualize them! This template for example lets you transform your social media case study into a captivating infographic that sparks conversation.

Choose the type of visual that best represents the data you’re showing; for example, use bar charts for comparisons or pie charts for parts of a whole. 

Ensure that the visuals are high-quality and clearly labeled, so the audience can quickly grasp the key points. 

Keep the design consistent and simple, avoiding clutter or overly complex visuals that could distract from the message.

Choose a template that perfectly suits your case study where you can utilize different visual aids for maximum impact. 

Need more inspiration on how to turn numbers into impact with the help of infographics? Our ready-to-use infographic templates take the guesswork out of creating visual impact for your case studies with just a few clicks.

Related: 10+ Case Study Infographic Templates That Convert

Congrats on mastering the art of compelling case study presentations! This guide has equipped you with all the essentials, from structure and nuances to avoiding common pitfalls. You’re ready to impress any audience, whether in the boardroom, the classroom or beyond.

And remember, you’re not alone in this journey. Venngage’s Case Study Creator is your trusty companion, ready to elevate your presentations from ordinary to extraordinary. So, let your confidence shine, leverage your newly acquired skills and prepare to deliver presentations that truly resonate.

Go forth and make a lasting impact!

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• J Can Chiropr Assoc
• v.52(4); 2008 Dec

Guidelines to the writing of case studies

Dr. brian budgell.

* Département chiropratique, Université du Québec à Trois-Rivières, 3351, boul des Forges, Trois-Rivières, Qc, Canada G9A 5H7

Dr. Brian Budgell, DC, PhD, JCCA Editorial Board

• Introduction

Case studies are an invaluable record of the clinical practices of a profession. While case studies cannot provide specific guidance for the management of successive patients, they are a record of clinical interactions which help us to frame questions for more rigorously designed clinical studies. Case studies also provide valuable teaching material, demonstrating both classical and unusual presentations which may confront the practitioner. Quite obviously, since the overwhelming majority of clinical interactions occur in the field, not in teaching or research facilities, it falls to the field practitioner to record and pass on their experiences. However, field practitioners generally are not well-practised in writing for publication, and so may hesitate to embark on the task of carrying a case study to publication. These guidelines are intended to assist the relatively novice writer – practitioner or student – in efficiently navigating the relatively easy course to publication of a quality case study. Guidelines are not intended to be proscriptive, and so throughout this document we advise what authors “may” or “should” do, rather than what they “must” do. Authors may decide that the particular circumstances of their case study justify digression from our recommendations.

Additional and useful resources for chiropractic case studies include:

• Waalen JK. Single subject research designs. J Can Chirop Assoc 1991; 35(2):95–97.
• Gleberzon BJ. A peer-reviewer’s plea. J Can Chirop Assoc 2006; 50(2):107.
• Merritt L. Case reports: an important contribution to chiropractic literature. J Can Chiropr Assoc 2007; 51(2):72–74.

Portions of these guidelines were derived from Budgell B. Writing a biomedical research paper. Tokyo: Springer Japan KK, 2008.

General Instructions

This set of guidelines provides both instructions and a template for the writing of case reports for publication. You might want to skip forward and take a quick look at the template now, as we will be using it as the basis for your own case study later on. While the guidelines and template contain much detail, your finished case study should be only 500 to 1,500 words in length. Therefore, you will need to write efficiently and avoid unnecessarily flowery language.

These guidelines for the writing of case studies are designed to be consistent with the “Uniform Requirements for Manuscripts Submitted to Biomedical Journals” referenced elsewhere in the JCCA instructions to authors.

After this brief introduction, the guidelines below will follow the headings of our template. Hence, it is possible to work section by section through the template to quickly produce a first draft of your study. To begin with, however, you must have a clear sense of the value of the study which you wish to describe. Therefore, before beginning to write the study itself, you should gather all of the materials relevant to the case – clinical notes, lab reports, x-rays etc. – and form a clear picture of the story that you wish to share with your profession. At the most superficial level, you may want to ask yourself “What is interesting about this case?” Keep your answer in mind as your write, because sometimes we become lost in our writing and forget the message that we want to convey.

Another important general rule for writing case studies is to stick to the facts. A case study should be a fairly modest description of what actually happened. Speculation about underlying mechanisms of the disease process or treatment should be restrained. Field practitioners and students are seldom well-prepared to discuss physiology or pathology. This is best left to experts in those fields. The thing of greatest value that you can provide to your colleagues is an honest record of clinical events.

Finally, remember that a case study is primarily a chronicle of a patient’s progress, not a story about chiropractic. Editorial or promotional remarks do not belong in a case study, no matter how great our enthusiasm. It is best to simply tell the story and let the outcome speak for itself. With these points in mind, let’s begin the process of writing the case study:

• Title: The title page will contain the full title of the article. Remember that many people may find our article by searching on the internet. They may have to decide, just by looking at the title, whether or not they want to access the full article. A title which is vague or non-specific may not attract their attention. Thus, our title should contain the phrase “case study,” “case report” or “case series” as is appropriate to the contents. The two most common formats of titles are nominal and compound. A nominal title is a single phrase, for example “A case study of hypertension which responded to spinal manipulation.” A compound title consists of two phrases in succession, for example “Response of hypertension to spinal manipulation: a case study.” Keep in mind that titles of articles in leading journals average between 8 and 9 words in length.
• Other contents for the title page should be as in the general JCCA instructions to authors. Remember that for a case study, we would not expect to have more than one or two authors. In order to be listed as an author, a person must have an intellectual stake in the writing – at the very least they must be able to explain and even defend the article. Someone who has only provided technical assistance, as valuable as that may be, may be acknowledged at the end of the article, but would not be listed as an author. Contact information – either home or institutional – should be provided for each author along with the authors’ academic qualifications. If there is more than one author, one author must be identified as the corresponding author – the person whom people should contact if they have questions or comments about the study.
• Key words: Provide key words under which the article will be listed. These are the words which would be used when searching for the article using a search engine such as Medline. When practical, we should choose key words from a standard list of keywords, such as MeSH (Medical subject headings). A copy of MeSH is available in most libraries. If we can’t access a copy and we want to make sure that our keywords are included in the MeSH library, we can visit this address: http://www.ncbi.nlm.nih.gov:80/entrez/meshbrowser.cgi

A narrative abstract consists of a short version of the whole paper. There are no headings within the narrative abstract. The author simply tries to summarize the paper into a story which flows logically.

A structured abstract uses subheadings. Structured abstracts are becoming more popular for basic scientific and clinical studies, since they standardize the abstract and ensure that certain information is included. This is very useful for readers who search for articles on the internet. Often the abstract is displayed by a search engine, and on the basis of the abstract the reader will decide whether or not to download the full article (which may require payment of a fee). With a structured abstract, the reader is more likely to be given the information which they need to decide whether to go on to the full article, and so this style is encouraged. The JCCA recommends the use of structured abstracts for case studies.

Since they are summaries, both narrative and structured abstracts are easier to write once we have finished the rest of the article. We include a template for a structured abstract and encourage authors to make use of it. Our sub-headings will be:

• Introduction: This consists of one or two sentences to describe the context of the case and summarize the entire article.
• Case presentation: Several sentences describe the history and results of any examinations performed. The working diagnosis and management of the case are described.
• Management and Outcome: Simply describe the course of the patient’s complaint. Where possible, make reference to any outcome measures which you used to objectively demonstrate how the patient’s condition evolved through the course of management.
• Discussion: Synthesize the foregoing subsections and explain both correlations and apparent inconsistencies. If appropriate to the case, within one or two sentences describe the lessons to be learned.
• Introduction: At the beginning of these guidelines we suggested that we need to have a clear idea of what is particularly interesting about the case we want to describe. The introduction is where we convey this to the reader. It is useful to begin by placing the study in a historical or social context. If similar cases have been reported previously, we describe them briefly. If there is something especially challenging about the diagnosis or management of the condition that we are describing, now is our chance to bring that out. Each time we refer to a previous study, we cite the reference (usually at the end of the sentence). Our introduction doesn’t need to be more than a few paragraphs long, and our objective is to have the reader understand clearly, but in a general sense, why it is useful for them to be reading about this case.

The next step is to describe the results of our clinical examination. Again, we should write in an efficient narrative style, restricting ourselves to the relevant information. It is not necessary to include every detail in our clinical notes.

If we are using a named orthopedic or neurological test, it is best to both name and describe the test (since some people may know the test by a different name). Also, we should describe the actual results, since not all readers will have the same understanding of what constitutes a “positive” or “negative” result.

X-rays or other images are only helpful if they are clear enough to be easily reproduced and if they are accompanied by a legend. Be sure that any information that might identify a patient is removed before the image is submitted.

At this point, or at the beginning of the next section, we will want to present our working diagnosis or clinical impression of the patient.

It is useful for the reader to know how long the patient was under care and how many times they were treated. Additionally, we should be as specific as possible in describing the treatment that we used. It does not help the reader to simply say that the patient received “chiropractic care.” Exactly what treatment did we use? If we used spinal manipulation, it is best to name the technique, if a common name exists, and also to describe the manipulation. Remember that our case study may be read by people who are not familiar with spinal manipulation, and, even within chiropractic circles, nomenclature for technique is not well standardized.

We may want to include the patient’s own reports of improvement or worsening. However, whenever possible we should try to use a well-validated method of measuring their improvement. For case studies, it may be possible to use data from visual analogue scales (VAS) for pain, or a journal of medication usage.

It is useful to include in this section an indication of how and why treatment finished. Did we decide to terminate care, and if so, why? Did the patient withdraw from care or did we refer them to another practitioner?

• Discussion: In this section we may want to identify any questions that the case raises. It is not our duty to provide a complete physiological explanation for everything that we observed. This is usually impossible. Nor should we feel obligated to list or generate all of the possible hypotheses that might explain the course of the patient’s condition. If there is a well established item of physiology or pathology which illuminates the case, we certainly include it, but remember that we are writing what is primarily a clinical chronicle, not a basic scientific paper. Finally, we summarize the lessons learned from this case.
• Acknowledgments: If someone provided assistance with the preparation of the case study, we thank them briefly. It is neither necessary nor conventional to thank the patient (although we appreciate what they have taught us). It would generally be regarded as excessive and inappropriate to thank others, such as teachers or colleagues who did not directly participate in preparation of the paper.

A popular search engine for English-language references is Medline: http://www.ncbi.nlm.nih.gov/entrez/query.fcgi

• Legends: If we used any tables, figures or photographs, they should be accompanied by a succinct explanation. A good rule for graphs is that they should contain sufficient information to be generally decipherable without reference to a legend.
• Tables, figures and photographs should be included at the end of the manuscript.
• Permissions: If any tables, figures or photographs, or substantial quotations, have been borrowed from other publications, we must include a letter of permission from the publisher. Also, if we use any photographs which might identify a patient, we will need their written permission.

In addition, patient consent to publish the case report is also required.

Running Header:

• Name, academic degrees and affiliation

Name, address and telephone number of corresponding author

Disclaimers

Statement that patient consent was obtained

Sources of financial support, if any

Key words: (limit of five)

Abstract: (maximum of 150 words)

• Case Presentation
• Management and Outcome

Introduction:

Provide a context for the case and describe any similar cases previously reported.

Case Presentation:

• Introductory sentence: e.g. This 25 year old female office worker presented for the treatment of recurrent headaches.
• Describe the essential nature of the complaint, including location, intensity and associated symptoms: e.g. Her headaches are primarily in the suboccipital region, bilaterally but worse on the right. Sometimes there is radiation towards the right temple. She describes the pain as having an intensity of up to 5 out of ten, accompanied by a feeling of tension in the back of the head. When the pain is particularly bad, she feels that her vision is blurred.
• Further development of history including details of time and circumstances of onset, and the evolution of the complaint: e.g. This problem began to develop three years ago when she commenced work as a data entry clerk. Her headaches have increased in frequency in the past year, now occurring three to four days per week.
• Describe relieving and aggravating factors, including responses to other treatment: e.g. The pain seems to be worse towards the end of the work day and is aggravated by stress. Aspirin provides some relieve. She has not sought any other treatment.
• Include other health history, if relevant: e.g. Otherwise the patient reports that she is in good health.
• Include family history, if relevant: e.g. There is no family history of headaches.
• Summarize the results of examination, which might include general observation and postural analysis, orthopedic exam, neurological exam and chiropractic examination (static and motion palpation): e.g. Examination revealed an otherwise fit-looking young woman with slight anterior carriage of the head. Cervical active ranges of motion were full and painless except for some slight restriction of left lateral bending and rotation of the head to the left. These motions were accompanied by discomfort in the right side of the neck. Cervical compression of the neck in the neutral position did not create discomfort. However, compression of the neck in right rotation and extension produced some right suboccipital pain. Cranial nerve examination was normal. Upper limb motor, sensory and reflex functions were normal. With the patient in the supine position, static palpation revealed tender trigger points bilaterally in the cervical musculature and right trapezius. Motion palpation revealed restrictions of right and left rotation in the upper cervical spine, and restriction of left lateral bending in the mid to lower cervical spine. Blood pressure was 110/70. Houle’s test (holding the neck in extension and rotation for 30 seconds) did not produce nystagmus or dizziness. There were no carotid bruits.
• The patient was diagnosed with cervicogenic headache due to chronic postural strain.

Management and Outcome:

• Describe as specifically as possible the treatment provided, including the nature of the treatment, and the frequency and duration of care: e.g. The patient undertook a course of treatment consisting of cervical and upper thoracic spinal manipulation three times per week for two weeks. Manipulation was accompanied by trigger point therapy to the paraspinal muscles and stretching of the upper trapezius. Additionally, advice was provided concerning maintenance of proper posture at work. The patient was also instructed in the use of a cervical pillow.
• If possible, refer to objective measures of the patient’s progress: e.g. The patient maintained a headache diary indicating that she had two headaches during the first week of care, and one headache the following week. Furthermore the intensity of her headaches declined throughout the course of treatment.
• Describe the resolution of care: e.g. Based on the patient’s reported progress during the first two weeks of care, she received an additional two treatments in each of the subsequent two weeks. During the last week of care she experienced no headaches and reported feeling generally more energetic than before commencing care. Following a total of four weeks of care (10 treatments) she was discharged.

Discussion:

Synthesize foregoing sections: e.g. The distinction between migraine and cervicogenic headache is not always clear. However, this case demonstrates several features …

Summarize the case and any lessons learned: e.g. This case demonstrates a classical presentation of cervicogenic headache which resolved quickly with a course of spinal manipulation, supportive soft-tissue therapy and postural advice.

References: (using Vancouver style) e.g.

1 Terret AGJ. Vertebrogenic hearing deficit, the spine and spinal manipulation therapy: a search to validate the DD Palmer/Harvey Lillard experience. Chiropr J Aust 2002; 32:14–26.

Legends: (tables, figures or images are numbered according to the order in which they appear in the text.) e.g.

Figure 1: Intensity of headaches as recorded on a visual analogue scale (vertical axis) versus time (horizontal axis) during the four weeks that the patient was under care. Treatment was given on days 1, 3, 5, 8, 10, 12, 15, 18, 22 and 25. Headache frequency and intensity is seen to fall over time.

Resource Sharing in Biomedical Research (1996)

Chapter: 8: conclusions and recommendations, 8 conclusions and recommendations.

The foregoing case studies by no means exhaust the list of successful efforts to share biomedical data, materials and facilities with the scientific community as a whole, but the common themes that emerged in discussion of this diverse group of cases encourage the committee to believe that they are representative of the equally successful ventures not considered because of constraints on the committee's time, energy, and funding. These common themes demonstrate some of the necessary ingredients for successful resource sharing, but also surface issues or problems that require further study.

Features of Successful Resource Sharing

Strong scientific leadership in agencies and the research community.

Essential ingredients in successful resource sharing are the leadership of program managers in government agencies who identify opportunities and support them; the leadership of senior scientists who establish the norm for the scientific community by example and commitment to sharing resources; the leadership of scientists who direct existing shared resources to provide quality services at moderate costs; and the commitment of scientific institutions such as universities and professional societies that develop policies to facilitate and enforce resource sharing. The Arabidopsis thaliana genome project's remarkable communal spirit and international character have made it a successful model for scientific cooperation and sharing of research resources.

This project began when program managers in government agencies, recognizing that work on mapping and sequencing the genome of Arabidopsis was accelerating, convened an international series of workshops of leading scientists to devise a long-range plan. The continued commitment of these senior scientists to widespread sharing of information and materials, and the peer pressure and aggressive solicitation of stocks of mutant strains to be made available through distribution centers, have contributed to the almost universal sharing of materials in this community. Similarly the strong leadership of the 22 societies that provide oversight for the American Type Culture Collection (ATCC), and the strong scientific leadership and management of The Jackson Laboratories (TJL) are strengths of these successful repositories and distributors of resources. A most remarkable example is presented by the Human Genome Center of the Lawrence Livermore National Laboratory (LLNL), which, by default, has become a major supplier of material resources to the scientific community, without being supported for this function. The extent to which it has provided the leadership and the actual materials that have permitted widespread sharing of genetic materials and information and the forging of important collaborations is remarkable. LLNL has protected the use of this important resource for the research community.

Many of the important institutions in science have an ongoing responsibility to foster a culture of sharing and to continue to advocate for policies that assist the process. Professional societies and journal editors can support sharing of resources by developing appropriate policies guiding publications and responsibilities for making data available after publication. The Journal of Biological Chemistry , for example, has such a policy: ''Authors of papers published in the journal are obligated to honor any reasonable request by qualified investigators for unique propagative materials such as cell lines, hybridomas, and DNA clones that are described in the paper.'' Plans are under way to modify the phraseology to restrict the obligation to investigators who want to use the strain for noncommercial purposes and to include computer programs in the materials that have to be shared. In addition, after considerable debate, the policy was established that authors publishing crystallographic data must submit the details, coordinates, and related data to the Protein Data Bank at Brookhaven before publication. The appropriate accession number must be inserted into the manuscript; in a similar way, nucleotide sequences must be submitted to Genbank or a similar database, and the accession number must be inserted into the manuscript.

Adequate Core Funding

The committee observed that an essential ingredient for successful shared facilities or repositories was adequate funding of the core functions. In many cases there is a patchwork of funding from a number of different funding agencies, industry, and grants to support research or further development of the resource, as well as user fees. Sometimes the different streams of dollars may not be available to support the core administration and quality control necessary for resource sharing. This is inefficient and requires much effort on the part of the staff to write numerous proposals to different agencies. For example, at ATCC, decreasing core support is a cause for concern that has forced management to raise costs to purchasers to undesirable levels. The MacCHESS (Macromolecular Crystallography Resource at the Cornell High-Energy Synchrotron Source) case story is an excellent example of coordinated agency and industry support. The National Institutes of Health (NIH) is able to piggyback on the support provided by Department of Energy (DOE) and the National Science Foundation (NSF) to open these facilities for use by the biomedical community. The DOE scientific facilities initiative of FY 1996 provided these facilities with increased operational funding to ensure full-time operations and effective running. The seven regional primate research centers established by specific legislation during the 1960s and funded through the National Center for Research Resources are additional excellent examples of shared resources that have stable core funding.

Marketing and Advertising

Advertising, marketing, and general knowledge of the availability of a resource are essential to widespread access; many resources are not shared simply because their existence is not known to scientists who require them. All of the case examples studied in this workshop have a variety of mechanisms for alerting the research community about the availability and costs of their resources. From a marketing point of view, for example, ATCC has a very heterogeneous user group, supplying materials to the clinical, industrial research, university, and government markets, and it reaches these groups through a variety of printed media, electronic media, and workshops. The Jackson Laboratory provides a variety of price lists, lists of stocks with genetic information, data sheets on individual strains, newsletters, and a handbook on doing research in mice. Most of these are also available electronically. A unique resource is the Primate Information Clearinghouse set up by the Washington Regional Primate Research Center (WRPRC) in 1977. This is an international effort to list available primates and researchers desiring primates, as well as to provide literature reviews and other information such as annual

reports, and regulations. The goal of this very extensive effort is to ensure that every animal is utilized to its fullest extent in research to minimize waste or needless use of animals.

Clear Guidelines about Ownership and Access

The cases reviewed at the workshop demonstrated the value of clear guidelines concerning access and ownership, although these differ depending on the resource. No single approach can accommodate the different uses or needs. Project planning should include guidelines for sharing—under what circumstances and with whom data and materials will be shared. This is an essential ingredient in preventing later misunderstandings and problems. There is increasing desire to commercialize and realize the economic benefits of biomedical research, which makes this an especially important and changing feature of shared resources. At ATCC, special collections are being developed with restricted access, and new policies have been formulated to clarify ownership at the time of deposit, with a heavy emphasis on donation to ATCC with no restrictions. In the case of Arabidopsis , the stock centers and databases do not permit restrictions on materials, and strong scientific leadership and peer pressure serve to make these materials and the data freely available to the research community. The Jackson Laboratory provides another example of a resource that has developed explicit policies on ownership and access, and is resisting licensing agreements or agreements that give reach-through rights to commercial entities. The Human Genome Center at LLNL similarly has developed policies to address access to information and materials it distributes in order to protect access for the rest of the research community. For example, LLNL has no bar to commercial use of individual clones but does bar commercial use of whole chromosome-specific libraries.

One important source of funding for shared resources can be user fees. These charges help to subsidize the core operations and maintenance of those research resources that are not currently commercially viable. In addition, at both TJL and ATCC, fees from sales (mice at The Jackson Laboratory and cultures and cell lines at ATCC) help defray the costs of functions such as authentication and quality control, which are essential, if invisible, elements of first-class science.

Clear Policies for Retaining and Discarding Data and Material

There are substantial costs associated with sharing of materials and data. Policies for the disposition of materials and information that are no longer of value will be increasingly important as the body of resources that need to be shared continues to increase more rapidly than the funding available to support them. At The Jackson Laboratory, for example, if a mouse strain is not requested for six months, the strain is stored through cryopreservation, but live colonies are no longer maintained. Prioritizing which resources to support and which not to support will be increasingly important. When the growth of different induced genetic mouse strains recently outpaced the capacity of TJL to produce these for the larger research community, the laboratory established an advisory committee to decide priorities as well as seek additional funding from government agencies.

Quality Control

A critical attribute of a shared resource is that the distributed resource be what it is purported to be. Similarly, mechanisms to ensure the highest-quality research at limited-access resources such as a synchrotron are essential to their ongoing success. The Jackson Laboratory is an excellent example of intensive quality control. First, all mice obtained from the facility are of known health status and genetic quality. Any mouse released by TJL is genetically defined so that individuals who obtain mice will continue to receive genetically identical animals. Strict distribution rules protect and ensure the quality of TJL animals. Scientists are asked to return for new breeders after 10 generations and to limit distribution to their own institution. ATCC also has a long history of providing well-defined and reliable cultures to the research community.

MacCHESS, which represents a saturable resource and thus a different dimension of quality issues, has developed an excellent proposal process and peer review system to facilitate access to the synchrotron and to ensure that only the highest-quality research is conducted at the facility.

Well-Defined Policies for Function of Research and Service at the Facility

The balance between service and research by staff is a fundamental question to be considered by all centralized facilities designed to be resource centers for the scientific community. A shared resource is greatly enhanced by the presence of an excellent scientific staff that is conducting research to

improve the resource and can ensure the quality of the materials. Strong scientists at the resource can also collaborate with and expand the ability of outside scientists to contribute to new knowledge. All of the case studies have strong scientific staff that conduct research to develop the resources, are critical to quality control, and also collaborate widely with outside scientists.

Sophisticated Information Retrieval and Transfer Systems

Rapid exchange of information and widespread access to data are greatly facilitated by sophisticated information retrieval and transfer systems. Rapidly evolving information systems are transforming the way research is conducted and disseminated. A decade ago, a paper that reported an extensive body of DNA sequence data was a landmark. Now such data cannot be published in scientific journals at all but are deposited in data banks. In the case of the Arabidopsis community, a sophisticated set of databases and links among them facilitates reaching the entire research community on an ongoing and almost instantaneous fashion. As soon as genes are sequenced in Chris Somerville's laboratory, for example, the data are sent directly to the University of Minnesota, where the initial analysis takes place. Similarly, information generated by LLNL staff and collaborators goes into the genome database funded by DOE, where the rest of the scientific community has ready access to the information.

Issues and Problems

No meaningful argument can be made against the sharing of scientific resources. No convincing example exists where sharing has had preponderantly damaging or deleterious effects. Sharing almost always results in a total cost reduction, allowing existing research dollars to support a larger total research effort. Sharing has other side benefits including the rapid diffusion of new techniques or methods throughout the scientific user community and, quite often, the catalysis of scientific collaborations based directly or inadvertently on the sharing experience. The issue is, then, not whether there should be sharing, but how to optimize it. The case studies, although providing many good examples of "best practices," also provided the committee with a wealth of unresolved issues and emerging problems that any future sharing effort will have to address.

One Uniform Policy on Resource Sharing is Not Possible

The problems of sharing resources are diverse. Solutions therefore will be similarly diverse. There are differences in the resources to be shared, the needs of stakeholders, and the distribution of resources that stakeholders command. In gathering the material for this report, the committee has dealt with the sharing of data, materials (including experimental subjects), and equipment. It is clear that the optimal procedures for sharing these three classes will differ in most cases. With data, the incremental cost of sharing or wide distribution may be negligible. Thus, sharing as broadly as possible should be the community norm. The amount of regulation or review needed to ensure standards and effectiveness in such sharing can be minimal. Successful examples of such sharing include the nucleic acid, protein sequence, and similar databases (e.g., Genbank, DNA Database of Japan, Genome Science Data Base, SwissProt, Protein Data Base, Genome Data Base), which operate as worldwide consortia with free access to all users.

Materials (or experimental subjects) fall into two classes. Some materials are renewable. Examples are clones, polymerase chain reaction (PCR) primers, strains, and most transgenic animals. Here broad sharing is to be encouraged because it is cost-effective. However, the incremental costs of sharing are significant, and mechanisms to distribute these costs have to be developed and optimized. It seems advantageous to avoid a situation in which no costs accrue to the end user and there is no incentive to be frugal or cautious in requesting materials that may not be essential. Other materials are not renewable, such as some clinical samples, unamplified libraries, extraterrestrial samples, deep sea or deep drilling cores, and fossils. How these samples are treated for possible sharing will have to be dealt with largely on a case-by-case basis. The overall guiding principle in such decisions should be scientific merit and the acquisition of information of interest to the scientific community at large.

Equipment, unlike data and most samples, is saturable. In addition to an incremental use cost, the total amount of available access is limited. Some animal resources are also saturable. For example, the number of animals that a primate center can produce and maintain is certainly finite. Here, a proper balance needs to be struck between acknowledging or rewarding those who had the foresight to construct, acquire, or fund such equipment and the desire to see equipment (or animals) be available for use by the highest-quality scientific projects, wherever they arise. Some facilities, such as synchrotrons, are best viewed on a worldwide basis. Others will be best managed on a national, regional, local, or institutional basis. A general guiding rule that seems applicable to most cases is dividing available time so that those who are responsible for the resource have significant privileged access, but the remaining access to the resource should be competitively available to all users. External use should be judged by scientific quality and by the need for access

to the unique resources. Under ordinary circumstances, whether or not an external project is directly competitive with one already ongoing at or planned for the shared facility should not be considered in making this assessment. Occasionally, when a project is extraordinarily taxing in terms of the time or staff available at a resource, competitive projects should be discouraged. Here, the potential competitors should, if at all possible, be encouraged to work as a team. If this fails, first come first served seems like the only simple system to resolve the conflict.

Incentives and Rewards for Resource Sharing are Not Fully Developed

The current systems for rewarding academicians or employees in industry do not encourage sharing but rather focus on individual achievements. There are no simple answers to questions such as the following: how much "credit" should an individual receive for providing transgenic animals or research reagents to colleagues, and for what period of time? How should the collaborative contributions of individuals scientists to research projects be evaluated?

Sharing Requires Incentives, Not Disincentives

For academic scientists, incentives are citations or other credit for use of samples made available; another incentive is having the costs of making these samples available covered by the recipient, a third party, or one's grant. Incentives also need to be offered for those who make raw data available over the World Wide Web, since some remote reprocessing of raw data will inevitably be quite valuable. A foreseeable shift in emphasis toward more theoretical or computation biology means that the impact of sharing data that is not normally in public databases must be addressed in a timely fashion. Provisions for sharing data, materials, and equipment should be built into research proposals, and the sharing activities should be included as part of the progress report when grants are being considered for renewal. For all sharing of materials, data, and equipment, there is a temporal threshold after which the individual investigator should be removed from the loop (i.e., although soon after discovery, an investigator might reasonably demand coauthorship from others using his or her resource, after some period only an acknowledgment is appropriate).

The willingness of scientists to participate in the Arabidopsis project was enhanced by the scientific credit they received for participating as well as the peer pressure exerted upon those who were less enthusiastic participants.

Likewise, the major incentive to an investigator to contribute animals to TJL is that he or she receives considerable scientific credit and also frees him- or herself from maintaining a colony to supply peers with animals. Similarly, it frees him or her from the attendant issues of shipping, monitoring, advising, et cetera. The disincentives are that it increases the competitiveness of scientific peers and is an expense to the contributor—although this may be charged to grant support or may be supported by the contributor's institution. A different type of disincentive occurred when there was an exponential growth in requests for materials from LLNL, which was inadequately funded to support these requests and received little or no scientific credit for providing these resources.

The Importance of Material and Data Assets Changes Over Time

A key clone at the early stages of an investigation may be worth trading only in an actual scientific collaboration. Later, the clone may be freely available in a public repository or distributed upon request. Finally, the clone may become archaic: it should not be kept or distributed; public repositories should deaccession it.

Technologies and Needs are Evolving Very Rapidly

Any system put into place must have sufficient flexibility to evolve as well.

New Definitions of "Publication" May Have to Evolve to Keep Pace with the New Electronic Information Systems

It is remarkable that over the past two decades at least a millionfold increase in the power of computer hardware and software has occurred without any significant impact on the way credit is awarded in the university research community for work performed and reported. Should the inclusions of methods, sequences, or other data in readily accessible databases have some relative merit compared to scientific articles and book chapters? Ways of providing credit to institutional shared resources must be found, or support for the scientific mission of these core activities—which benefit many—will be endangered.

Methods for Enforcing Existing Policies on Sharing are Inadequate

Although some policies already exist mandating sharing, most notably that of the Public Health Service in regard to products of research with public monies, the enforcement of these policies is inadequate. It is possible that better rewards for sharing will make failure to share sufficiently unattractive that no explicit sanction is necessary, but until that time it seems only logical to discourage noncompliance at the same time as we reward compliance. Should universities be the main point of enforcement? To what extent should government funding agencies take a role in enforcing sharing? How should the willingness to share impact funding? The role of universities and professional organizations in encouraging and facilitating sharing was prominent in workshop presentations and discussions. Actions against scientists who fail to share, however, are rare. To a very small extent, NIH has required sharing or withheld funding (especially for structural data). It was unclear whether NSF has taken the same position.

The policy stated, but also not rigorously enforced, by many journals that a published clone or other renewable sample should be available publicly is a sound policy. The issues yet to be resolved are the actual mechanism of enforcement and how the costs involved should be paid.

There are Many Private and Public Stakeholders in any Major Resource Sharing Attempt, Often With Conflicting Goals

The boundary between private- and public-sector activities that impact on shared resources is complex and raises issues that will need to be monitored carefully. The National Center for Biotechnology Information (NCBI) provides an interesting example in which, as a compromise, a federally funded public database will make some software publicly available, but the provision of commercial quality supported software is left largely to the private sector. DNA synthesis and DNA sequencing are two other areas in which the needs of the community and the activities of the private sector will have to be balanced. It does appear that economies of scale will dictate that some such activities are better provided as private-sector services as long as actual costs to the users do not inhibit research.

In WRPRC, the ownership of the monkeys is retained by the institution, but use of the animals resides with the scientists after appropriate peer review. When internal review committees for saturable resources such as nonhuman primates or synchrotrons exist, however, concerns about conflict of interest

between internal scientists competing for the same resources must be closely monitored.

Resources may often go to those who possess the most money to pay for them or who have the freedom to profit from them. This may place equally or more creative scientists, who are less well off financially at a disadvantage. For example, the costs of some mouse strains at TJL is driven up when for profit groups "cherry-pick;" for example, they undercut sales of popular mouse strains by TJL by marketing only the most financially viable animals and ignoring less commercially appealing strains. TJL maintains the latter as a service to the research community, using revenues from the former to offset the costs of maintaining the colonies.

The perception that scientific data and research materials (animals, reagents, etc.) have potential commercial value frequently causes universities to be even more reluctant than individual scientists with respect to sharing.

The relationship between intellectual property issues and sharing is a complex one. It rests on ambiguities in current issues of credit and ownership that go beyond the additional constraints imposed by sharing. These issues are badly in need of clarification and resolution. One example is the status of the research exemption from licensing for university-based investigations in a climate where universities are required by law to protect intellectual property that is potentially valuable commercially. The current status of PCR patents is one area ripe for such investigation.

It must also be recognized that different cultures regarding sharing may exist within academia, or industry and among individuals scientists irrespective of their place of employment. Industry is generally thought to focus heavily on retaining intellectual property rights by stringent enforcement of confidentiality and material transfer agreements. Efforts to protect the long-range interests of stockholders may involve demanding far-reaching agreements that make ownership claims on future inventions related to the material or technologies industry produces. The activities of Bristol Myers and the human immunodeficiency virus strain HIV-2287 are an example. Other companies have demonstrated a more thoughtful, long-range concept of value. The government and the scientific community should seek ways to foster this more enlightened attitude.

Who Pays and What Do They Pay for?

The issues of quality control and quality assurance for shared samples or sample repositories are of major concern. Sharing of individual reagents even within single laboratories is often compromised by concerns about improper prior sample handling. Both TJL and ATCC have resolved these problems by characterizing the animals and materials they provide. Mice from TJL are of

known genetic background, which is constantly monitored, and have been caesarean rederived to eliminate diseases that will affect research results. JAX mice may be more expensive than those from other suppliers that do not provide the same quality. Commercial competitors willing to employ less stringent measures on a smaller selection of resources can and do offer apparently similar products at cut-rate prices. High-quality research depends on high-quality materials, and the scientific community will have to recognize that it must pay for quality control, through subsidy if not through user fees. Similar issues regarding quality control may exist for shared data. How well are the data validated?

No simple universally applicable answer emerges, but a combination of improved analytical tools for quality assessment and user education about proper sample handling methods will help to reduce costs incurred by wasted or contaminated samples considerably. It is worth noting that for chemicals or reagents, where any kind of hazard is involved, the cost of disposal often dwarfs the cost of acquisition. This argues strongly for virtual supplies, stockrooms, or repositories where samples are not created or subdivided until they are needed. Such a scheme will work only with an extremely efficient distribution system. The use of electronic ordering, inventorying, and purchasing will become the norm, and this should help encourage efficiency.

A key ingredient to quality control is the funding for key administrative and support personnel who carry out this essential, but relatively low-profile, activity.

Regulatory Requirements and Documentation Can Be Unnecessarily Complex and Burdensome

Regulations promulgated by government agencies affect shared resources disproportionately. The regulatory burden on ATCC for shipping many samples is necessarily greater than that on an individual who ships an occasional sample. Some regulations governing animal care and shipping by the various municipal, state, and federal agencies are conflicting. Regardless of their scientific basis, the costs of complying with these regulations and the extra documentation required by them add burdens to the individual scientist, his or her institution, and the shared resource. Among the underlying reasons for the centralization of primate center programs, for example, was the desire to increase animal welfare and decrease cumulative regulatory costs; despite this, regulations and requirements for documentation for the use of animals or animal tissues continue to increase exponentially.

A second issue, only tangentially addressed in the workshop but potentially stifling to some sorts of clinical research, is the increasing

regulatory activity regarding the use of human tissue and tissue products in research. Who ''owns'' these materials and what sorts of informed consent must be obtained before they are used or reused?

Education of Scientists Covers Neither the Ethos of Sharing Nor Intellectual and Tangible Property Issues

There is a significant gap in leadership in the training of scientists with regard to the issues of intellectual and tangible property: What constitutes intellectual property? When and how can (or should) patents be used to protect individuals and institutions? During training, there is no formal emphasis on the merits of sharing or the benefits of collaborations, and in an increasingly competitive atmosphere where resources are limited, the benefits of sharing may be unappreciated.

Resource Sharing Can Have National and International Implications

What are the consequences on the U.S. position in international trade of complete government funding of national culture collections (e.g., in Germany and Japan)? What guarantees are there of future access by U.S. companies, and individual scientists? In various countries the relationships between business and government differ, and the support for core shared facilities that benefit business often derives from the government. How will such national authorities interact with countries such as the United States that are in turn providing resources to them? What benefit is there to various governments to duplicating databases and collections? How will countries that have different interpretations of intellectual property treat scientists from other countries? What protection can these scientists anticipate? In underdeveloped countries will the desire to protect what are perceived as national resources, such as plants or animals, impede the free movement of materials and animals?

Wherever resources are saturable or irreplaceable, all efforts should concentrate on viewing the scientific utility of such resources from a worldwide perspective. Procedures should be developed for worldwide review of competing applications for limited resources or facilities. Synchrotron x-ray sources are one area ready for the early implementation and evaluation of such procedures. Ecological and environmental samples, and strain collections are other areas in which a worldwide perspective is absolutely essential. The United States is in a strong position to catalyze such global efforts because, today, it has a major position in shared scientific data—a valuable resource that is already made available on a worldwide basis. The National Research

Council is in an excellent position to work to realize these goals by networking with other academies and relevant government agencies worldwide.

There is a Gap in Leadership

Sharing of research resources lacks high-profile leadership (for example, the president of a major scientific society or the president of the National Academy of Sciences). Universities, government agencies, and industry have failed to focus the scientific community.

Partnerships in Sharing Resources May Be Unequal

The issue of fairness in access and opportunities to utilize shared resources is ongoing because there are typically inequities between those seeking access to saturable or costly resources. For example, graduate students or junior faculty may seek resources from large companies or senior investigators but have little to offer by way of a collaboration, whereas a more senior investigator seeking the identical resource may be perceived as an attractive collaborator.

Monopolies Can Be Good or Bad

Federal funding policies typically require competition for funds, but in some cases this may be an artifice that is unwarranted. Although a competitive renewal of primate centers might elicit some creative new ideas, it seems less certain that requiring individuals to submit proposals that will compete in setting up stock centers and services for Arabidopsis is serving either science or taxpayers well. The goal should be to identify the most cost-effective methods and highest quality resources for the scientific community.

Recommendations

This study is exploratory in nature rather than definitive. The committee was not asked to provide solutions so much as identify present and future obstacles and point out directions for followup in more definite studies by a similar committee or others. The committee believes the Academies are in a unique position to provide leadership and bear some responsibility for the culture and ethos of sharing. As a result the committee recommends study or

further work to address a number of the problems and issues raised in the workshop summarized in the previous section.

Administrators of research institutions, grant administrators, scientists, and industry representatives should meet to develop policies to foster sharing of resources. These policies should explicitly address the following:

• Sources of reliable funding for provision of materials and services to the research community.

A portion of the costs of sharing should certainly be borne by the requestor of the material or service. In some cases such user fees might cover the entire expense incurred by the provider, but in other cases setting fees at that level would effectively preclude sharing with much of the nonprofit research community. Several of the case studies instead subsidize the sharing of materials, equipment, or services from funds the primary purpose of which is not sharing, just as individual scientists use research grant funds to provide materials to colleagues. Funding agencies should consider more straightforward mechanisms by which facilities might be reimbursed for the full costs of sharing with the rest of the scientific community. One possibility might be peer-reviewed distribution contracts providing reimbursement of costs not covered by user fees. The duration of such contracts should be long enough so that grant writing is not a major activity of the facility, and the need for competitive bidding not so great as to preclude awards to a single competent facility.

• Training and education regarding the ethos and the value of sharing and related intellectual property issues, including the merit of patents and licensing

Education in these matters needs to begin early in graduate training and should parallel educational offerings in the area of scientific integrity. As with scientific integrity, education in scientific sharing needs to be strongly reinforced by an environment within the institution that demonstrates willingness to share and the benefits to be derived from such behavior. Ergo, university administrators as well as scientists need this education and training.

• Rewards and incentives for researchers who share resources

To foster an environment that can serve as a model for the appropriate education of graduate students and induce researchers to share, it is necessary

to develop incentives for those who do share. This means that there must be recognition in terms of academic credit, promotion, and salary for those who share. As a concrete example, acknowledgment for having provided a critical reagent in a significant paper should carry a proportional benefit relative to having been an author of such a paper. In the same manner, funding agencies could make resources available on the basis of such sharing, perhaps by requiring applicants' biographical sketches to include such items as provision of resources to other scientists or repositories and memberships on shared resource steering committees. Deans, department chairs, and other university administrators might then come to view membership on such committees as a prestigious appointment similar to membership in a study section. Grants might also provide additional funds to cover expenses incurred in sharing materials with other scientists.

• Mechanisms for enforcing agreed-upon resource sharing policies within and across institutions

The funding agencies have a clear stake in promoting the optimal use of research resources, and in some cases already have articulated clear policies mandating sharing. They are however ill-equipped to investigate allegations of violations, and have as a penalty for noncompliance only the all-or-none revocation of funding. Because the local research institution controls the employment, reimbursement, academic rank, and space available to the researcher, it is potentially the most effective enforcer and in the best position to determine the extent of enforcement required. Research institutions, however, as well as the scientific societies and journals that provide scientists with recognition, do not have the same obvious stake in sharing as the funding agencies. The funding agencies may therefore have to begin this task by arranging a stake in sharing for these institutions. The resulting cooperation would have a synergistic effect regardless of the extent to which both institutions and funding agencies should encourage or insist on sharing.

• Role of the technology transfer office in facilitating resource sharing

In several instances during the workshop the statement was made that the institutional technology transfer office was often more of a hindrance to sharing than the individual investigator. Clearly, the technology transfer office has the obligation of protecting the researcher and the institution with regard to intellectual and tangible property; however, there has already been significant progress in the development of uniform material transfer agreements between not-for-profit institutions. This and other such mechanisms can foster

sharing and should be aggressively developed and used. Similarly, the strong "advertising" programs of many of the case studies suggests an important proactive role for technology transfer offices, publicizing resources at their institutions available not simply to for-profit partners but to scientists at other academic institutions as well.

• Current National Institutes of Health guidelines governing university-industry relationships

The current NIH guidelines governing relationships between universities and industry encourage institutional patenting of NIH-sponsored research results and licensing to industry. Thus, the question arises of the extent to which reagents and results originally dependent on public support should be shared versus the initial period of confidentiality sometimes required for the effective technology transfer intended by current federal regulation.

Federal and private funding agencies and industry should jointly undertake a suitable cost-benefit analysis and explore mechanisms to enhance the efficiency both of funding shared resources and of sharing resources.

A major argument for the sharing of resources is the enhancement of both the effectiveness and the efficiency of doing research. To justify funding of resource sharing, it is necessary to be able to document the savings achieved. The capital investment needed and the demand for the product will help determine the number of and placement of facilities. For instance, synchrotrons by their very nature will be limited in number, and the same is likely to be true for primate centers. Culture collections may offer economy of scale, which would serve to limit their numbers.

Because of the growth of economic nationalism and to avoid unnecessary duplication, the world scientific academies should convene to identify barriers to sharing resources across national boundaries and should develop mechanisms to overcome them.

Ideally science is international. Historically, barriers to exchange of ideas, results, and reagents have resulted from concerns of national security. More recently, economic security has become a more prominent component of national security, and science has come to be appreciated as a major contributor to economic well-being. Appropriate user or sample fees and ground rules for partnerships between industrialized and developing countries demand attention. New culture collections being established in Germany and Japan will be totally funded by the government, raising concerns both about

unnecessary duplication and about the possibility of restrictions on the sharing of reagents in the future. Also of concern is the establishment of universal rules for the protection of intellectual property and a commitment to adhering to such rules. The overall issue demands rapid action on the part of the scientific community to forestall decisions at the national level that may be difficult to reverse.

Because the private sector will continue to have a major impact on resource sharing, representatives from industry, nonprofit institutions, and funding agencies should be brought together to work toward solutions of current problems such as the following:

• Overreaching claims on future ownership of inventions by providers of shared resources and research tools

The major question is at what point the original provider no longer has a legitimate claim. This includes issues of how far reaching the licensing rights of the provider are and how long the sharing of a resource entitles participation as a full collaborator.

• Competition between private-sector activities and public shared resources

At what point should the distribution of a scientific resource be done by the private sector. Currently there is concern about "cherry-picking"—allowing public resources to do the hard work of development and quality control, only to have private businesses undercut these costs by taking advantage of the work done by the public resources.

• How to protect the research exemption for licensed intellectual and tangible properties

To what extent should there be a distinction between the use of resources for nonprofit research as opposed to work done for commercial development? If such a distinction should be made, how can that be achieved and what should it entail?

• Impediments to biomedical research and education caused by confidentiality requirements

Have confidentiality requirements actually impeded research? Have they done damage to collegiality? To what extent is the lack of sharing caused by commercial concerns versus a more general unwillingness to share?

A cost-benefit analysis should be conducted to evaluate the possible impediments to resource sharing caused by government regulations.

The major considerations should be the extent to which such regulation actually contributes to the desired end, whether the desired end could be achieved in a more economical manner, and finally, whether the benefits really are commensurate with the costs.

The United States is entering an era when, more than ever, the sharing of resources and information might be critical to scientific progress. Every dollar saved by avoiding duplication of efforts and by producing economies of scale will become increasingly important as federal funding enters an era of fiscal restraint.

This book focuses on six diverse case studies that share materials or equipment with the scientific community at large: the American Type Culture Collection, the multinational coordinated Arabidopsis thaliana Genome Research Project, the Jackson Laboratory, the Washington Regional Primate Research Center, the Macromolecular Crystallography Resource at the Cornell High-Energy Synchrotron Source, and the Human Genome Center at Lawrence Livermore National Laboratory. The book also identifies common strengths and problems faced in the six cases, and presents a series of recommendations aimed at facilitating resource sharing in biomedical research.

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• Secure the Interview
• Get the Offer
• Application Review
• McKinsey Problem Solving Game
• BCG Online Case Assessment (Chatbot)
• Bain SOVA Assessment
• Pymetrics Test
• Math Drills

How to Successfully Conclude a Case Study

Knowing how to successfully conclude a case study is one of the most important parts of every case interview. A strong conclusion shows how well you summarize the entire case solution into a couple of points. In addition, it proves that you can successfully back up your arguments with both quantitative and qualitative facts. It’s also the very last point of the case, thus the point clients remember the most. 

How to Successfully Conclude a Case Study - Best Practice Approaches 

Take approximately 30 seconds before concluding the case, and use this time to jot down key messages you want to touch on during your recommendation. You want to have your ideas sorted out in advance so that you speak clearly and concisely, covering each point without referring back to your notes. 

Practice the art of the elevator pitch

Ideally, your final recommendation should not exceed more than one minute. It is a way to mimic day-to-day interactions with our clients when we are asked to give them key pointers in a short summary. 

Answer first and answer focused

As you will see more in detail with Prepmatter cases, in many case types, you should start with the answer. However, in certain case types where the client has a business problem yet to be diagnosed (e.g., competitive response strategy, profitability, operations), it’s best to start with your diagnosis and then provide recovery solutions. 

Allocate time correctly

Make sure to allocate most of your time to the delivery of a solution and its supporting evidence. Some candidates spend half - if not more - of their time in delivering risks and next steps, which dilutes the key messages in the recommendation. Conclude the case in the following structure: 

• Recommendation: Give a one-sentence action-oriented recommendation. 
• First supporting fact with figures (quantitative) 
• Second supporting fact with figures (quantitative)
• Third supporting fact (qualitative)
• Risks: Comment on the potential risks assessed during the case. Try to mention them in a way supporting your conclusion. 
• Next steps: Provide direction on how they should act going forward based on the recommendation.

Example of a Strong Conclusion

• I suggest the client should go ahead with this investment and enter the cosmetics market with their new product.
• With this investment, the client can make an $800M profit over the next three years, which is higher than our objective of $600M. 
• The cosmetics market is expected to grow at a 9% annual growth rate over the next 10 years, promising sustainable value in the long term. 
• We can create synergies by combining our back-end operations with our existing business. 
• Risks: There is a regulatory risk given that the authorities increase their health restrictions related to cosmetics products. The client should make sure that they spend additional effort to comply with all regulations. 
• Next steps: As the next step, I suggest the client design a detailed production plan for the new product. 

How to Practice Case Conclusions

There are various ways to practice concluding a case. Practice with the Prepmatter cases or any other case you may have. You can change the numbers in the case to create hypothetical facts and draw a new conclusion. By doing so, you can also change the recommendation if the numbers change significantly. For instance, if you change the 3-year profits to $400M from $800M in the example above, the recommendation would change from ‘Go’ to ‘No-go’. 

Knowing how to successfully conclude a case study is a critical part of each case interview, so we recommend you set aside specific time to review it with your coach or case partner. Take time to solve as many cases as possible to improve how well you summarize, support, and present your conclusion.

How to Write a Case Study - All You Wanted to Know

What do you study in your college? If you are a psychology, sociology, or anthropology student, we bet you might be familiar with what a case study is. This research method is used to study a certain person, group, or situation. In this guide from our dissertation writing service , you will learn how to write a case study professionally, from researching to citing sources properly. Also, we will explore different types of case studies and show you examples — so that you won’t have any other questions left.

What Is a Case Study?

A case study is a subcategory of research design which investigates problems and offers solutions. Case studies can range from academic research studies to corporate promotional tools trying to sell an idea—their scope is quite vast.

What Is the Difference Between a Research Paper and a Case Study?

While research papers turn the reader’s attention to a certain problem, case studies go even further. Case study guidelines require students to pay attention to details, examining issues closely and in-depth using different research methods. For example, case studies may be used to examine court cases if you study Law, or a patient's health history if you study Medicine. Case studies are also used in Marketing, which are thorough, empirically supported analysis of a good or service's performance. Well-designed case studies can be valuable for prospective customers as they can identify and solve the potential customers pain point.

Case studies involve a lot of storytelling – they usually examine particular cases for a person or a group of people. This method of research is very helpful, as it is very practical and can give a lot of hands-on information. Most commonly, the length of the case study is about 500-900 words, which is much less than the length of an average research paper.

The structure of a case study is very similar to storytelling. It has a protagonist or main character, which in your case is actually a problem you are trying to solve. You can use the system of 3 Acts to make it a compelling story. It should have an introduction, rising action, a climax where transformation occurs, falling action, and a solution.

Here is a rough formula for you to use in your case study:

Problem (Act I): > Solution (Act II) > Result (Act III) > Conclusion.

Types of Case Studies

The purpose of a case study is to provide detailed reports on an event, an institution, a place, future customers, or pretty much anything. There are a few common types of case study, but the type depends on the topic. The following are the most common domains where case studies are needed:

• Historical case studies are great to learn from. Historical events have a multitude of source info offering different perspectives. There are always modern parallels where these perspectives can be applied, compared, and thoroughly analyzed.
• Problem-oriented case studies are usually used for solving problems. These are often assigned as theoretical situations where you need to immerse yourself in the situation to examine it. Imagine you’re working for a startup and you’ve just noticed a significant flaw in your product’s design. Before taking it to the senior manager, you want to do a comprehensive study on the issue and provide solutions. On a greater scale, problem-oriented case studies are a vital part of relevant socio-economic discussions.
• Cumulative case studies collect information and offer comparisons. In business, case studies are often used to tell people about the value of a product.
• Critical case studies explore the causes and effects of a certain case.
• Illustrative case studies describe certain events, investigating outcomes and lessons learned.

Need a compelling case study? EssayPro has got you covered. Our experts are ready to provide you with detailed, insightful case studies that capture the essence of real-world scenarios. Elevate your academic work with our professional assistance.

Case Study Format

The case study format is typically made up of eight parts:

• Executive Summary. Explain what you will examine in the case study. Write an overview of the field you’re researching. Make a thesis statement and sum up the results of your observation in a maximum of 2 sentences.
• Background. Provide background information and the most relevant facts. Isolate the issues.
• Case Evaluation. Isolate the sections of the study you want to focus on. In it, explain why something is working or is not working.
• Proposed Solutions. Offer realistic ways to solve what isn’t working or how to improve its current condition. Explain why these solutions work by offering testable evidence.
• Conclusion. Summarize the main points from the case evaluations and proposed solutions. 6. Recommendations. Talk about the strategy that you should choose. Explain why this choice is the most appropriate.
• Implementation. Explain how to put the specific strategies into action.
• References. Provide all the citations.

How to Write a Case Study

Let's discover how to write a case study.

Setting Up the Research

When writing a case study, remember that research should always come first. Reading many different sources and analyzing other points of view will help you come up with more creative solutions. You can also conduct an actual interview to thoroughly investigate the customer story that you'll need for your case study. Including all of the necessary research, writing a case study may take some time. The research process involves doing the following:

• Define your objective. Explain the reason why you’re presenting your subject. Figure out where you will feature your case study; whether it is written, on video, shown as an infographic, streamed as a podcast, etc.
• Determine who will be the right candidate for your case study. Get permission, quotes, and other features that will make your case study effective. Get in touch with your candidate to see if they approve of being part of your work. Study that candidate’s situation and note down what caused it.
• Identify which various consequences could result from the situation. Follow these guidelines on how to start a case study: surf the net to find some general information you might find useful.
• Make a list of credible sources and examine them. Seek out important facts and highlight problems. Always write down your ideas and make sure to brainstorm.
• Focus on several key issues – why they exist, and how they impact your research subject. Think of several unique solutions. Draw from class discussions, readings, and personal experience. When writing a case study, focus on the best solution and explore it in depth. After having all your research in place, writing a case study will be easy. You may first want to check the rubric and criteria of your assignment for the correct case study structure.

Read Also: ' WHAT IS A CREDIBLE SOURCES ?'

Although your instructor might be looking at slightly different criteria, every case study rubric essentially has the same standards. Your professor will want you to exhibit 8 different outcomes:

• Correctly identify the concepts, theories, and practices in the discipline.
• Identify the relevant theories and principles associated with the particular study.
• Evaluate legal and ethical principles and apply them to your decision-making.
• Recognize the global importance and contribution of your case.
• Construct a coherent summary and explanation of the study.
• Demonstrate analytical and critical-thinking skills.
• Explain the interrelationships between the environment and nature.
• Integrate theory and practice of the discipline within the analysis.

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Case Study Outline

Let's look at the structure of an outline based on the issue of the alcoholic addiction of 30 people.

Introduction

• Statement of the issue: Alcoholism is a disease rather than a weakness of character.
• Presentation of the problem: Alcoholism is affecting more than 14 million people in the USA, which makes it the third most common mental illness there.
• Explanation of the terms: In the past, alcoholism was commonly referred to as alcohol dependence or alcohol addiction. Alcoholism is now the more severe stage of this addiction in the disorder spectrum.
• Hypotheses: Drinking in excess can lead to the use of other drugs.
• Importance of your story: How the information you present can help people with their addictions.
• Background of the story: Include an explanation of why you chose this topic.
• Presentation of analysis and data: Describe the criteria for choosing 30 candidates, the structure of the interview, and the outcomes.
• Strong argument 1: ex. X% of candidates dealing with anxiety and depression...
• Strong argument 2: ex. X amount of people started drinking by their mid-teens.
• Strong argument 3: ex. X% of respondents’ parents had issues with alcohol.
• Concluding statement: I have researched if alcoholism is a disease and found out that…
• Recommendations: Ways and actions for preventing alcohol use.

Writing a Case Study Draft

After you’ve done your case study research and written the outline, it’s time to focus on the draft. In a draft, you have to develop and write your case study by using: the data which you collected throughout the research, interviews, and the analysis processes that were undertaken. Follow these rules for the draft:

Use Data to Illustrate Key Points in Your Case Study

Even though your case study is a story, it should be based on evidence. Use as much data as possible to illustrate your point. Without the right data, your case study may appear weak and the readers may not be able to relate to your issue as much as they should. Let's see the examples from essay writing service :

‍ With data: Alcoholism is affecting more than 14 million people in the USA, which makes it the third most common mental illness there. Without data: A lot of people suffer from alcoholism in the United States.

Try to include as many credible sources as possible. You may have terms or sources that could be hard for other cultures to understand. If this is the case, you should include them in the appendix or Notes for the Instructor or Professor.

Finalizing the Draft: Checklist

After you finish drafting your case study, polish it up by answering these ‘ask yourself’ questions and think about how to end your case study:

• Check that you follow the correct case study format, also in regards to text formatting.
• Check that your work is consistent with its referencing and citation style.
• Micro-editing — check for grammar and spelling issues.
• Macro-editing — does ‘the big picture’ come across to the reader? Is there enough raw data, such as real-life examples or personal experiences? Have you made your data collection process completely transparent? Does your analysis provide a clear conclusion, allowing for further research and practice?

Problems to avoid:

• Overgeneralization – Do not go into further research that deviates from the main problem.
• Failure to Document Limitations – Just as you have to clearly state the limitations of a general research study, you must describe the specific limitations inherent in the subject of analysis.
• Failure to Extrapolate All Possible Implications – Just as you don't want to over-generalize from your case study findings, you also have to be thorough in the consideration of all possible outcomes or recommendations derived from your findings.

How to Create a Title Page and Cite a Case Study

Let's see how to create an awesome title page.

Your title page depends on the prescribed citation format. The title page should include:

• A title that attracts some attention and describes your study
• The title should have the words “case study” in it
• The title should range between 5-9 words in length
• Your name and contact information
• Your finished paper should be only 500 to 1,500 words in length.With this type of assignment, write effectively and avoid fluff

Here is a template for the APA and MLA format title page:

There are some cases when you need to cite someone else's study in your own one – therefore, you need to master how to cite a case study. A case study is like a research paper when it comes to citations. You can cite it like you cite a book, depending on what style you need.

Citation Example in MLA ‍ Hill, Linda, Tarun Khanna, and Emily A. Stecker. HCL Technologies. Boston: Harvard Business Publishing, 2008. Print.

Citation Example in APA ‍ Hill, L., Khanna, T., & Stecker, E. A. (2008). HCL Technologies. Boston: Harvard Business Publishing.

Citation Example in Chicago Hill, Linda, Tarun Khanna, and Emily A. Stecker. HCL Technologies.

Case Study Examples

To give you an idea of a professional case study example, we gathered and linked some below.

Eastman Kodak Case Study

Case Study Example: Audi Trains Mexican Autoworkers in Germany

To conclude, a case study is one of the best methods of getting an overview of what happened to a person, a group, or a situation in practice. It allows you to have an in-depth glance at the real-life problems that businesses, healthcare industry, criminal justice, etc. may face. This insight helps us look at such situations in a different light. This is because we see scenarios that we otherwise would not, without necessarily being there. If you need custom essays , try our research paper writing services .

Get Help Form Qualified Writers

Crafting a case study is not easy. You might want to write one of high quality, but you don’t have the time or expertise. If you’re having trouble with your case study, help with essay request - we'll help. EssayPro writers have read and written countless case studies and are experts in endless disciplines. Request essay writing, editing, or proofreading assistance from our custom case study writing service , and all of your worries will be gone.

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What Is A Case Study?

How to cite a case study in apa, how to write a case study.

Daniel Parker

is a seasoned educational writer focusing on scholarship guidance, research papers, and various forms of academic essays including reflective and narrative essays. His expertise also extends to detailed case studies. A scholar with a background in English Literature and Education, Daniel’s work on EssayPro blog aims to support students in achieving academic excellence and securing scholarships. His hobbies include reading classic literature and participating in academic forums.

is an expert in nursing and healthcare, with a strong background in history, law, and literature. Holding advanced degrees in nursing and public health, his analytical approach and comprehensive knowledge help students navigate complex topics. On EssayPro blog, Adam provides insightful articles on everything from historical analysis to the intricacies of healthcare policies. In his downtime, he enjoys historical documentaries and volunteering at local clinics.

How to Write a Case Study: Bookmarkable Guide & Template

Published: July 18, 2024

Earning the trust of prospective customers can be a major challenge. Before you can expect to earn their business, you’ll need to demonstrate your ability to deliver on the promises of your product or service. The best way to win new business is with cold, hard proof.

A great way to prove your worth is through a compelling case study. HubSpot’s 2024 State of Marketing report found that case studies are so captivating that they were the fifth most commonly used type of content that marketers relied on.

That statistic still holds true in Forbes Advisor’s 2024 study, which adds that 78% of B2B businesses report using case studies and customer stories because they are “ crucial for demonstrating real-world value. ”

Having written these ever more frequently over the past ten years, I hope to serve as your guide through a process that can feel daunting, but I promise is worth the effort. Below, I'll walk you through what a case study is, how to prepare for writing one, what to include in it, and how it can be an effective tactic.

Table of Contents

Case Study Definition

• Why Write a Case Study?
• How Long Should a Case Study Be?

Case Study Templates

How to write a case study, case study format, business case study examples.

Free Case Study Templates

Showcase your company's success using these three free case study templates.

• Data-Driven Case Study Template
• Product-Specific Case Study Template
• General Case Study Template

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A case study is coverage of a specific challenge a business has faced, and the solution they've chosen to solve it. Case studies can vary greatly in length and focus on several details related to the initial challenge and applied solution, and can be presented in various forms like a video, white paper, blog post, etc.

In professional settings, it‘s common for a case study to tell the story of a successful business partnership between a vendor and a client.

Perhaps the success you’re highlighting is in the number of leads your client generated, customers closed, or revenue gained. Any one of these key performance indicators (KPIs) are examples of your company's services in action.

When done correctly, these examples of your work can chronicle the positive impact your business has on existing or previous customers, helping you attract new clients.

Why write a case study?

I know, it sounds like a huge endeavor — is it really worth it?

The truth is that while case studies are a huge undertaking, they are powerful marketing tools that allow you to demonstrate the value of your product to potential customers using real-world examples.

Here are a few reasons why you should write case studies.

1. Explain complex topics or concepts.

Case studies give you the space to break down complex concepts, ideas, and strategies, showing how they can be applied in a practical way.

You can use real-world examples, like an existing client, and use their story to create a compelling narrative that demonstrates how your product solved their issue. Most importantly, it explains how those strategies can be repeated to help other customers get similar, successful results.

2. Show expertise.

Case studies are a great way to demonstrate your knowledge and expertise on a given topic or industry. This is where you get the opportunity to show off your problem-solving skills and how you’ve generated successful outcomes for clients you’ve worked with.

3. Build trust and credibility.

In addition to showing off the attributes above, case studies are an excellent way to build credibility. They’re often filled with data and thoroughly researched, which shows readers you’ve done your homework.

A robust case study instills confidence in the solutions you present because the reader has now vicariously experienced the problem — and they followed, step-by-step, what it took to solve it. These elements work together, enabling you to build trust with potential customers.

4. Create social proof.

Using existing clients that have seen success working with your brand builds social proof .

People are more likely to choose your brand if they know that others have found success working with you. Case studies do just that — put your success on display for potential customers to see.

All of these attributes play together like an orchestra to help you gain more clients. Afterward, the case study acts as a reference. You can pull quotes from customers that were featured in these studies to repurpose them in other marketing content.

How long should a case study be?

Now that you’re more acquainted with the benefits of producing a case study, let’s explore how long these documents should be.

The length of a case study will vary depending on the complexity of the project or topic discussed. However, as a general guideline, case studies typically range from 500 to 1,500 words.

Whatever length you choose, it should provide a clear understanding of the challenge, the solution you implemented, and the results achieved.

This may be easier said than done, but it‘s important to strike a balance between providing enough detail to make the case study informative and concise enough to keep the reader’s interest.

The primary goal here is to effectively communicate the key points and takeaways of the case study. It’s worth noting that this shouldn’t be a wall of text. Make it attractive to dive into by using headings, subheadings, bullet points, charts, and other graphics to break up the content and make it more scannable for readers.

I’ve also seen more and more brands incorporate video elements into case studies listed on their site for a more engaging experience, which is highly recommended given that video is currently the best performing marketing content format.

In terms of the interview structure, I recommend categorizing the questions in a way that the answers flow into six specific sections that will mirror a successful case study format. Combined, they'll allow you to gather enough information to put together a rich, comprehensive study.

Open with the customer's business.

The goal of this section is to generate a better understanding of the company's current challenges and goals, plus how they fit into the landscape of their industry. Sample questions might include:

• How long have you been in business?
• How many employees do you have?
• What are some of the objectives of your department at this time?

Cite a problem or pain point.

To tell a compelling story, you need context that helps match the customer's needs with your solution. Sample questions might include:

• What challenges and objectives led you to look for a solution?
• What might have happened if you did not identify a solution?
• Did you explore other solutions before this that did not work out? If so, what happened?

Discuss the decision process.

Exploring how the customer decided to work with you helps to guide potential customers through their own decision-making processes.

Sample questions might include:

• How did you hear about our product or service?
• Who was involved in the selection process?
• What was most important to you when evaluating your options?

Explain how a solution was implemented.

The focus here should be placed on the customer's experience during the onboarding process. Sample questions might include:

• How long did it take to get up and running?
• Did that meet your expectations?
• Who was involved in the process?

Explain how the solution works.

The goal of this section is to better understand how the customer is using your product or service. Sample questions might include:

• Is there a particular aspect of the product or service that you rely on most?
• Who is using the product or service?

End with the results.

In this section, you want to uncover impressive measurable outcomes — the more numbers, the better. Sample questions might include:

• How is the product or service helping you save time and increase productivity?
• In what ways does that enhance your competitive advantage?
• How much have you increased metrics X, Y, and Z?

It’s a smart idea to send a copy of your interview questions to your subject ahead of time so they can prepare strong answers and collect the numerical data you need from them.

10. Lay out your case study format.

When it comes time to take all of the information you‘ve collected and actually turn it into something useful, it’s easy to feel overwhelmed. I always do, but I also know that it works out in the end, so I just jump on in and work it through.

So where should you start? What should you include? What's the best way to structure it?

It‘s important to first understand that there is no one-size-fits-all when it comes to the ways you can present a case study.

They can be very visual, which you’ll see in some of the examples we've included below, and can sometimes be communicated through video or photos with a bit of accompanying text.

Here are the sections I’d suggest, and I'll cover these in more detail after #11 below:

• Title. Keep it short. Develop a succinct but interesting project name you can give the work you did with your subject.
• Subtitle. Use this copy to briefly elaborate on the accomplishment. What was done? The case study itself will explain how you got there.
• Executive Summary . A 2-4 sentence summary of the entire story. You'll want to follow it with 2-3 bullet points that display metrics showcasing success.
• About the Subject. An introduction to the person or company you served, which can be pulled from a LinkedIn Business profile or client website.
• Challenges and Objectives. A 2-3 paragraph description of the customer's challenges, before using your product or service. This section should also include the goals or objectives the customer set out to achieve.
• How Product/Service Helped. A 2-3 paragraph section that describes how your product or service provided a solution to their problem.
• Results. A 2-3 paragraph testimonial that proves how your product or service specifically benefited the person or company and helped achieve its goals. Include numbers to quantify your contributions.
• Supporting Visuals or Quotes. Pick one or two powerful quotes that you would feature at the bottom of the sections above, as well as a visual that supports the story you are telling.
• Future Plans. Everyone likes an epilogue. Comment on what's ahead for your case study subject, whether or not those plans involve you.
• Call-to-Action (CTA). Not every case study needs a CTA, but putting a passive one at the end of your case study can encourage your readers to take an action on your website after learning about the work you've done.

When laying out your case study, focus on conveying the information you've gathered in the most clear and concise way possible.

Make it easy to scan and comprehend, and be sure to provide an attractive call-to-action at the bottom — that should provide readers an opportunity to learn more about your product or service.

11. Publish and promote your case study.

Once you‘ve completed your case study, it’s time to publish and promote it.

Some case study formats have pretty obvious promotional outlets — a video case study can go on YouTube, just as an infographic case study can go on Pinterest.

But there are still other ways to publish and promote your case study. Here are a couple of ideas.

Lead Gen in a Blog Post

As stated earlier, written case studies make terrific lead-generators if you convert them into a downloadable format, like a PDF.

To generate leads from your case study, consider writing a blog post that tells an abbreviated story of your client‘s success and asking readers to fill out a form with their name and email address if they’d like to read the rest in your PDF.

Then, promote this blog post on social media, through a Facebook post or a tweet.

Published as a Page on Your Website

As a growing business, you might need to display your case study out in the open to gain the trust of your target audience.

Rather than gating it behind a landing page, publish your case study to its own page on your website, and direct people to it from your homepage with a “Case Studies” or “Testimonials” button along your homepage's top navigation bar.

The traditional case study format includes the following parts: a title and subtitle, a client profile, a summary of the customer’s challenges and objectives, an account of how your solution helped, and a description of the results. You might also want to include supporting visuals and quotes, future plans, and calls-to-action.

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Showcase your company's success using these free case study templates.

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How to write recommendations in a case study

• Time to Write Recommendations?

The recommendations section is considered the most important section when it comes to  how to write a case study  assignment.

Rightly, the main objective of a case study report is to generate recommendations aimed at solving the business problem under analysis.

Therefore, before you come up with suggestions on the appropriate solutions, it is important to understand what recommendations in a case study entail.

What are Recommendations in a Case Study?

Purpose of recommendations in a case study, tips on how to write recommendations in a case study, 1. reviewing the problem, 2. assessing alternative courses of action, 3. determining the most suitable course of action, 4. expounding on the selected course of action.

So, what are recommendations in a case study?

Recommendations in a case study generally encompass the suggestions you make as solutions to the problem a business or an organization is facing.

In the Alternative Courses of Action (ACA) section, your analysis is supposed to provide numerous potential solutions to the problem being studied.

Now in the recommendations section, you need to choose the most appropriate of these alternative courses of action and expound on it.

You are required to prioritize these alternative courses in order to come up with recommendations that align with the key findings of the analysis.

This section of the case study report has to justify why the chosen course of action is the most effective in solving the said problem.

As such, you have to consider how well the selected strategy will address the root cause of the problem.

This requires you to determine whether this strategy will seek to change or accommodate existing business practices.

The recommendations made must therefore be intertwined with the analysis section of the case study; reflecting on what the analysis found.

Another key aspect on how to write recommendations in a case study entails understanding the purpose of the recommendations section.

Accordingly, the absolute goal of a case study report is to find a solution to the problem under analysis.

Among the various potential solutions, you need to propose one.

The purpose of the recommendations section is to identify the most feasible of all these potential solutions.

In this, you have to draw from analysis to create links between prevailing business problem and potential interventions.

You are required to consider the prevailing circumstance of a business enterprise and determine which of the solutions would be the most appropriate to implement.

It is important to ensure that recommendations are succinct and clear. This can be achieved by writing them in one short sentence.

Just like in a  research paper , the recommendations made should be SMART, where they should be accompanied by a few explanatory sentences.

They also have to be feasible in terms of operational capacity and political willingness among all business stakeholders for them to be easy to implement.

Essentially, they have to be connected to the business problem!

You could apply several tips to make sure that the recommendations section of the case study effectively serves its purpose.

These tips include:

1. Choosing the most feasible alternative

This requires you to identify the solution that is not only more pragmatic but also addresses most of the issues affecting the business.

2. Justifying the choice

It is necessary to explain how the alternative chosen best solves the problems facing the business. Justification should be brief.

3. Applying theory and practice

It is important to integrate theoretical and practical knowledge acquired in your class lessons when writing the recommendations section.

4. Using persuasive language

The recommendations section should adopt an audience-centered tone to help persuade the reader into embracing your view on why the selected alternative is the most effective solution.

How to Write Recommendations in a Case Study

Now that you understand what it entails and its purpose, you explore how to write recommendations in a case study.

Note that writing this section is a systematic process.

The process encompasses the steps below:

The first step on how to write recommendation in a case study entails conducting a comprehensive review of the problem being analyzed.

Before you determine the most appropriate solution to the problem at hand, it is necessary to have a good picture of the issue the business is facing.

This requires you to go through the analysis section and determine whether inquiry done aligns with the identified problem.

Therefore, the solution proposed has to be linked to the problem as well.

Doing this requires you to identify the standpoint you view the problem from.

In this, you should ensure that the problem can be clearly stated and the analysis done focuses solely on the identified problem.

The second step as reflected in typical recommendation in case study samples involves reviewing the alternative courses of action identified in the analysis section.

After going through the case study problem you need to review the potential solutions in order to identify which of them is the most suitable.

This step requires a thorough examination of the ACA section to find whether all the alternatives have been effectively analyzed.

The examination has to compare and contrast the advantages and disadvantages of the alternatives to find out whether the suggested alternative outweighs all the available ones.

This analysis has to be done in consideration of the problem, business objectives, and prevailing circumstances.

This is one of the key steps when it comes to how to write recommendations in a case study.

It entails selecting one of the options identified in the ACA section.

In this, you will have to choose the option that is most effective in solving the problem the business enterprise is facing.

Selection has to be done through a comprehensive analysis of the strengths and weaknesses of all the suggested alternatives.

The selection process should consider some factors, including:

1. Pragmatism

The alternative selected must implementable. This is in relation to the enterprise’s level of expertise and knowledge and financial and human resources.

2. Time constraints

The alternative should be implementable within an appropriate timeframe to ensure that the problem does not persist for too long to threaten the survival of the business.

3. Economic considerations

It is also important to ensure that the alternative selected is the most cost-effective. This requires conducting a cost-benefits analysis.

4. Ethical requirements

The alternative selected should also adhere to expected ethical standards in order to avoid potential reputational damage.

5. Legal considerations

As well, the alternative must be aligned with all the laws and regulations governing business operations.

This step requires you to justify why you have chosen a specific alternative.

You are supposed to expound on the advantages the selected alternative provides in relation to solving the business problem at hand.

This has to be done in reflection of the weaknesses that the other alternatives present.

In brief, you should explain why the other alternatives might not be as effective as the selected one.

The explanation should consider key aspects such as the feasibility of the alternative and time it will take to implement the alternative (whether near-term, mid-term, or longer-term.

Importantly, you should create a direct link between the recommendations and the problem by demonstrating how the selected alternative is based on the assessment carried out.

Recommendations in Case Study Sample

Case study problem

Tata Motors needs to buy the Land Rover Company in order to diversify its market portfolio to counter the threat of entry of new vehicle manufacturers into the domestic market. The Land Rover Company comprises of Jaguar and Land Rover brands, and the Jaguar brand is making loses.

Alternative courses of action

ACA 1: Acquire either Jaguar or Land Rover brand.

ACA 2: Acquire the whole of the Land Rover Company.

ACA 3: Acquire just the Land Rover brand.

Recommendations

Acquiring just the Land Rover brand would be the most suitable alternative for Tata Motors. The brand is not only is not the profitable of the two but also appropriate for the ragged Indian terrain and therefore more marketable in India compared to Jaguar cars. This strategy would also enable Tata Motors gain access to advanced technology and knowledge that would be incorporated in its Tata vehicles and thereby giving it a competitive advantage over its local rivals. The acquisition as an expansion strategy would require Tata Motors to change its structures to achieve synergy between its organizational culture and that of Land Rover. It would as well be necessary to devise systematic methods for technological exchange to ensure efficiency in operations and technology transfer. Finally, employees from both companies should be involved to increase the opportunity for smooth transition.

A Multinational Company X is facing challenges associated with its polycentric talent management practice. The company has opted to hire local talent and manage its multinational companies as distinctive entities in order to curb potential cultural and communication barriers. However, this approach has caused serious problems for the company, including limited international experience, restricted strategic planning capacity, and differences between local management and main company management.

ACA 1: Expatriation

ACA 2: Multinational teams

ACA 3: Information Tech

ACA 4: Centers of Excellence:

The Multinational Company X should adopt an inclusive approach to resolve problems caused by the polycentric talent management style. Such an approach would incorporate different techniques to enhance talent management. Among the alternatives available, combining multinational teams, centers of excellence, and information technology as the key strategies would be the most effective approach in addressing the existing problem. Concerning multinational teams, different subsidiaries would work together to identify the staff members best suited in facilitating the sharing of specific knowledge within a subsidiary. Centers of excellence would be built at the headquarters to house a team of competent staff recruited to guide the multinational company on effective talent management methods.  On the other hand, information technology would be used to share talent management practices knowledge between different subsidiaries and the parent company. It would facilitate cooperation between the multinational teams and centers of excellence.

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How to Write a Case Study: A Step-by-Step Guide (+ Examples)

by Todd Brehe

on Jan 3, 2024

If you want to learn how to write a case study that engages prospective clients, demonstrates that you can solve real business problems, and showcases the results you deliver, this guide will help.

We’ll give you a proven template to follow, show you how to conduct an engaging interview, and give you several examples and tips for best practices.

Let’s start with the basics.

What is a Case Study?

A business case study is simply a story about how you successfully delivered a solution to your client.

Case studies start with background information about the customer, describe problems they were facing, present the solutions you developed, and explain how those solutions positively impacted the customer’s business.

Do Marketing Case Studies Really Work?

Absolutely. A well-written case study puts prospective clients into the shoes of your paying clients, encouraging them to engage with you. Plus, they:

• Get shared “behind the lines” with decision makers you may not know;
• Leverage the power of “social proof” to encourage a prospective client to take a chance with your company;
• Build trust and foster likeability;
• Lessen the perceived risk of doing business with you and offer proof that your business can deliver results;
• Help prospects become aware of unrecognized problems;
• Show prospects experiencing similar problems that possible solutions are available (and you can provide said solutions);
• Make it easier for your target audience to find you when using Google and other search engines.

Case studies serve your clients too. For example, they can generate positive publicity and highlight the accomplishments of line staff to the management team. Your company might even throw in a new product/service discount, or a gift as an added bonus.

But don’t just take my word for it. Let’s look at a few statistics and success stories:

5 Winning Case Study Examples to Model

Before we get into the nuts and bolts of how to write a case study, let’s go over a few examples of what an excellent one looks like.

The five case studies listed below are well-written, well-designed, and incorporate a time-tested structure.

1. Lane Terralever and Pinnacle at Promontory

This case study example  from Lane Terralever  incorporates images to support the content and effectively uses subheadings to make the piece scannable.

2. WalkMe Mobile and Hulyo

This case study  from WalkMe Mobile  leads with an engaging headline and the three most important results the client was able to generate.

In the first paragraph, the writer expands the list of accomplishments encouraging readers to learn more.

3. CurationSuite Listening Engine

This is an example of a well-designed printable case study . The client, specific problem, and solution are called out in the left column and summarized succinctly.

4. Brain Traffic and ASAE

This long format case study (6 pages) from Brain Traffic  summarizes the challenges, solutions, and results prominently in the left column. It uses testimonials and headshots of the case study participants very effectively.

5. Adobe and Home Depot

This case study  from Adobe and Home Depot  is a great example of combining video, attention-getting graphics, and long form writing. It also uses testimonials and headshots well.

Now that we’ve gone over the basics and showed a few great case study examples you can use as inspiration, let’s roll up our sleeves and get to work.

A Case Study Structure That Pros Use

Let’s break down the structure of a compelling case study:

Choose Your Case Study Format

In this guide, we focus on written case studies. They’re affordable to create, and they have a proven track record. However, written case studies are just one of four case study formats to consider:

• Infographic

If you have the resources, video (like the Adobe and Home Depot example above) and podcast case studies can be very compelling. Hearing a client discuss in his or her own words how your company helped is an effective content marketing strategy

Infographic case studies are usually one-page images that summarize the challenge, proposed solution, and results. They tend to work well on social media.

Follow a Tried-and-True Case Study Template

The success story structure we’re using incorporates a “narrative” or “story arc” designed to suck readers in and captivate their interest.

Note:  I recommend creating a blog post or landing page on your website that includes the text from your case study, along with a downloadable PDF. Doing so helps people find your content when they perform Google and other web searches.

There are a few simple SEO strategies that you can apply to your blog post that will optimize your chances of being found. I’ll include those tips below.

Craft a Compelling Headline

The headline should capture your audience’s attention quickly. Include the most important result you achieved, the client’s name, and your company’s name. Create several examples, mull them over a bit, then pick the best one. And, yes, this means writing the headline is done at the very end.

SEO  Tip:  Let’s say your firm provided “video editing services” and you want to target this primary keyword. Include it, your company name, and your client’s name in the case study title.

Write the Executive Summary

This is a mini-narrative using an abbreviated version of the Challenge + Solution + Results model (3-4 short paragraphs). Write this after you complete the case study.

SEO  Tip:  Include your primary keyword in the first paragraph of the Executive Summary.

Provide the Client’s Background

Introduce your client to the reader and create context for the story.

List the Customer’s Challenges and Problems

Vividly describe the situation and problems the customer was dealing with, before working with you.

SEO  Tip:  To rank on page one of Google for our target keyword, review the questions listed in the “People also ask” section at the top of Google’s search results. If you can include some of these questions and their answers into your case study, do so. Just make sure they fit with the flow of your narrative.

Detail Your Solutions

Explain the product or service your company provided, and spell out how it alleviated the client’s problems. Recap how the solution was delivered and implemented. Describe any training needed and the customer’s work effort.

Show Your Results

Detail what you accomplished for the customer and the impact your product/service made. Objective, measurable results that resonate with your target audience are best.

List Future Plans

Share how your client might work with your company in the future.

Give a Call-to-Action

Clearly detail what you want the reader to do at the end of your case study.

Talk About You

Include a “press release-like” description of your client’s organization, with a link to their website. For your printable document, add an “About” section with your contact information.

And that’s it. That’s the basic structure of any good case study.

Now, let’s go over how to get the information you’ll use in your case study.

How to Conduct an Engaging Case Study Interview

One of the best parts of creating a case study is talking with your client about the experience. This is a fun and productive way to learn what your company did well, and what it can improve on, directly from your customer’s perspective.

Here are some suggestions for conducting great case study interviews:

When Choosing a Case Study Subject, Pick a Raving Fan

Your sales and marketing team should know which clients are vocal advocates willing to talk about their experiences. Your customer service and technical support teams should be able to contribute suggestions.

Clients who are experts with your product/service make solid case study candidates. If you sponsor an online community, look for product champions who post consistently and help others.

When selecting a candidate, think about customer stories that would appeal to your target audience. For example, let’s say your sales team is consistently bumping into prospects who are excited about your solution, but are slow to pull the trigger and do business with you.

In this instance, finding a client who felt the same way, but overcame their reluctance and contracted with you anyway, would be a compelling story to capture and share.

Prepping for the Interview

If you’ve ever seen an Oprah interview, you’ve seen a master who can get almost anyone to open up and talk. Part of the reason is that she and her team are disciplined about planning.

Before conducting a case study interview, talk to your own team about the following:

• What’s unique about the client (location, size, industry, etc.) that will resonate with our prospects?
• Why did the customer select us?
• How did we help the client?
• What’s unique about this customer’s experience?
• What problems did we solve?
• Were any measurable, objective results generated?
• What do we want readers to do after reading this case study analysis?

Pro Tip:  Tee up your client. Send them the questions in advance.

Providing questions to clients before the interview helps them prepare, gather input from other colleagues if needed, and feel more comfortable because they know what to expect.

In a moment, I’ll give you an exhaustive list of interview questions. But don’t send them all. Instead, pare the list down to one or two questions in each section and personalize them for your customer.

Nailing the Client Interview

Decide how you’ll conduct the interview. Will you call the client, use Skype or Facetime, or meet in person? Whatever mode you choose, plan the process in advance.

Make sure you record the conversation. It’s tough to lead an interview, listen to your contact’s responses, keep the conversation flowing, write notes, and capture all that the person is saying.

A recording will make it easier to write the client’s story later. It’s also useful for other departments in your company (management, sales, development, etc.) to hear real customer feedback.

Use open-ended questions that spur your contact to talk and share. Here are some real-life examples:

Introduction

• Recap the purpose of the call. Confirm how much time your contact has to talk (30-45 minutes is preferable).
• Confirm the company’s location, number of employees, years in business, industry, etc.
• What’s the contact’s background, title, time with the company, primary responsibilities, and so on?

Initial Challenges

• Describe the situation at your company before engaging with us?
• What were the initial problems you wanted to solve?
• What was the impact of those problems?
• When did you realize you had to take some action?
• What solutions did you try?
• What solutions did you implement?
• What process did you go through to make a purchase?
• How did the implementation go?
• How would you describe the work effort required of your team?
• If training was involved, how did that go?

Results, Improvements, Progress

• When did you start seeing improvements?
• What were the most valuable results?
• What did your team like best about working with us?
• Would you recommend our solution/company? Why?

Future Plans

• How do you see our companies working together in the future?

Honest Feedback

• Our company is very focused on continual improvement. What could we have done differently to make this an even better experience?
• What would you like us to add or change in our product/service?

During the interview, use your contact’s responses to guide the conversation.

Once the interview is complete, it’s time to write your case study.

How to Write a Case Study… Effortlessly

Case study writing is not nearly as difficult as many people make it out to be. And you don’t have to be Stephen King to do professional work. Here are a few tips:

• Use the case study structure that we outlined earlier, but write these sections first: company background, challenges, solutions, and results.
• Write the headline, executive summary, future plans, and call-to-action (CTA) last.
• In each section, include as much content from your interview as you can. Don’t worry about editing at this point
• Tell the story by discussing their trials and tribulations.
• Stay focused on the client and the results they achieved.
• Make their organization and employees shine.
• When including information about your company, frame your efforts in a supporting role.

Also, make sure to do the following:

Add Testimonials, Quotes, and Visuals

The more you can use your contact’s words to describe the engagement, the better. Weave direct quotes throughout your narrative.

Strive to be conversational when you’re writing case studies, as if you’re talking to a peer.

Include images in your case study that visually represent the content and break up the text. Photos of the company, your contact, and other employees are ideal.

If you need to incorporate stock photos, here are three resources:

• Deposit p hotos

And if you need more, check out Smart Blogger’s excellent resource: 17 Sites with High-Quality, Royalty-Free Stock Photos .

Proofread and Tighten Your Writing

Make sure there are no grammar, spelling, or punctuation errors. If you need help, consider using a grammar checker tool like Grammarly .

My high school English teacher’s mantra was “tighten your writing.” She taught that impactful writing is concise and free of weak, unnecessary words . This takes effort and discipline, but will make your writing stronger.

Also, keep in mind that we live in an attention-diverted society. Before your audience will dive in and read each paragraph, they’ll first scan your work.  Use subheadings  to summarize information, convey meaning quickly, and pull the reader in.

Be Sure to Use Best Practices

Consider applying the following best practices to your case study:

• Stay laser-focused on your client and the results they were able to achieve.
• Even if your audience is technical, minimize the use of industry jargon . If you use acronyms, explain them.
• Leave out the selling and advertising.
• Don’t write like a Shakespearean wannabe. Write how people speak. Write to be understood.
• Clear and concise writing is not only more understandable, it inspires trust. Don’t ramble.
• Weave your paragraphs together so that each sentence is dependent on the one before and after it.
• Include a specific case study call-to-action (CTA).
• A recommended case study length is 2-4 pages.
• Commit to building a library of case studies.

Get Client Approval

After you have a final draft, send it to the client for review and approval. Incorporate any edits they suggest.

Use or modify the following “Consent to Publish” form to get the client’s written sign-off:

Consent to Publish

Case Study  Title:

I hereby confirm that I have reviewed the case study listed above and on behalf of the [Company Name], I provide full permission for the work to be published, in whole or in part, for the life of the work, in all languages and all formats by [Company publishing the case study].

By signing this form, I affirm that I am authorized to grant full permission.

Company Name:

E-mail Address:

Common Case Study Questions (& Answers)

We’ll wrap things up with a quick Q&A. If you have a question I didn’t answer, be sure to leave it in a blog comment below.

Should I worry about print versions of my case studies?

Absolutely.

As we saw in the CurationSuite  and Brain Traffic  examples earlier, case studies get downloaded, printed, and shared. Prospects can and will judge your book by its cover.

So, make sure your printed case study is eye-catching and professionally designed. Hire a designer  if necessary.

Why are good case studies so effective?

Case studies work because people trust them.

They’re not ads, they’re not press releases, and they’re not about how stellar your company is.

Plus, everyone likes spellbinding stories with a hero [your client], a conflict [challenges], and a riveting resolution [best solution and results].

How do I promote my case study?

After you’ve written your case study and received the client’s approval to use it, you’ll want to get it in front of as many eyes as possible.

Try the following:

• Make sure your case studies can be easily found on your company’s homepage.
• Tweet and share the case study on your various social media accounts.
• Have your sales team use the case study as a reason to call on potential customers. For example: “Hi [prospect], we just published a case study on Company A. They were facing some of the same challenges I believe your firm is dealing with. I’m going to e-mail you a copy. Let me know what you think.”
• Distribute printed copies at trade shows, seminars, or during sales presentations.
• If you’re bidding on a job and have to submit a quote or a Request for Proposal (RFP), include relevant case studies as supporting documents.

Ready to Write a Case Study That Converts?

If you want to stand out and you want to win business, case studies should be an integral part of your sales and marketing efforts.

Hopefully, this guide answered some of your questions and laid out a path that will make it faster and easier for your team to create professional, sales-generating content.

Now it’s time to take action and get started. Gather your staff, select a client, and ask a contact to participate. Plan your interview and lead an engaging conversation. Write up your client’s story, make them shine, and then share it.

Get better at the case study process by doing it more frequently. Challenge yourself to write at least one case study every two months.

As you do, you’ll be building a valuable repository of meaningful, powerful content. These success stories will serve your business in countless ways, and for years to come.

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What Is a Case Study? How to Write, Examples, and Template

In this post

How to write a case study

Case study template, case study examples, types of case studies, what are the benefits of case studies , what are the limitations of case studies , case study vs. testimonial.

In today's marketplace, conveying your product's value through a compelling narrative is crucial to genuinely connecting with your customers.

Your business can use marketing analytics tools to understand what customers want to know about your product. Once you have this information, the next step is to showcase your product and its benefits to your target audience. This strategy involves a mix of data, analysis, and storytelling. Combining these elements allows you to create a narrative that engages your audience. So, how can you do this effectively?

What is a case study? 

A case study is a powerful tool for showcasing a business's success in helping clients achieve their goals. It's a form of storytelling that details real-world scenarios where a business implemented its solutions to deliver positive results for a client.

In this article, we explore the concept of a case study , including its writing process, benefits, various types, challenges, and more.

Understanding how to write a case study is an invaluable skill. You'll need to embrace decision-making – from deciding which customers to feature to designing the best format to make them as engaging as possible.  This can feel overwhelming in a hurry, so let's break it down.

Step 1: Reach out to the target persona

If you've been in business for a while, you have no shortage of happy customers. But w ith limited time and resources, you can't choose everyone.  So, take some time beforehand to flesh out your target buyer personas. 

Once you know precisely who you're targeting, go through your stable of happy customers to find a buyer representative of the audience you're trying to reach. The closer their problems, goals, and industries align, the more your case study will resonate.

What if you have more than one buyer persona? No problem. This is a common situation for companies because buyers comprise an entire committee. You might be marketing to procurement experts, executives, engineers, etc. Try to develop a case study tailored to each key persona. This might be a long-term goal, and that's fine. The better you can personalize the experience for each stakeholder, the easier it is to keep their attention.  

Here are a few considerations to think about before research:

• Products/services of yours the customer uses (and how familiar they are with them)
• The customer's brand recognition in the industry
• Whether the results they've achieved are specific and remarkable
• Whether they've switched from a competitor's product/service
• How closely aligned they are with your target audience

These items are just a jumping-off point as you develop your criteria.  Once you have a list, run each customer through it to determine your top targets. Approach the ones on the top (your "dream" case study subjects) and work your way down as needed.

Who to interview

You should consider interviewing top-level managers or executives because those are high-profile positions. But consider how close they are to your product and its results.

Focusing on an office manager or engineer who uses your product daily would be better. Look for someone with a courtside view of the effects.

The ways to request customer participation in case studies can vary, but certain principles can improve your chances:

• Make it easy for customers to work with you, respecting their valuable time. Be well-prepared and minimize their involvement.
• Emphasize how customers will benefit through increased publicity, revenue opportunities, or recognition for their success. 
• Acknowledge their contributions and showcase their achievements.
• Standardizing the request process with a script incorporating these principles can help your team consistently secure case study approvals and track performance.

Step 2: Prepare for the interview

Case study interviews are like school exams. The more prepared you are for them, the better they turn out. Preparing thoroughly also shows participants that you value their time. You don't waste precious minutes rehashing things you should have already known. You focus on getting the information you need as efficiently as possible.

You can conduct your case study interview in multiple formats, from exchanging emails to in-person interviews. This isn't a trivial decision.  As you'll see in the chart below, each format has its unique advantages and disadvantages. 

	Seeing each other's facial expressions puts everyone at ease and encourages case study participants to open up. It's a good format if you're simultaneously conferencing with several people from the customer's team.	Always be on guard for connection issues; not every customer knows the technology. Audio quality will probably be less good than on the phone. When multiple people are talking, pieces of conversation can be lost.
	It is a more personal than email because you can hear someone's tone. You can encourage them to continue if they get really excited about certain answers. Convenient and immediate. Dial a number and start interviewing without ever leaving the office.	It isn't as personal as a video chat or an in-person interview because you can't see the customer's face, and nonverbal cues might be missed. Don't get direct quotes like you would with email responses. The only way to preserve the interview is to remember to have it recorded.
	The most personal interview style. It feels like an informal conversation, making it easier to tell stories and switch seamlessly between topics. Humanizes the customer's experience and allows you to put a face to the incredible results.	Puts a lot of pressure on customers who are shy or introverted – especially if they're being recorded. Requires the most commitment for the participant – travel, dressing up, dealing with audiovisual equipment, etc.
	Gives customers the most flexibility with respect to scheduling. They can answer a few questions, see to their obligations, and return to them at their convenience. No coordination of schedules is needed. Each party can fulfill their obligations whenever they're able to.	There is less opportunity for customers to go “off script” and tell compelling anecdotes that your questions might have overlooked. Some of the study participant's personalities might be lost in their typed responses. It's harder to sense their enthusiasm or frustration.

You'll also have to consider who will ask and answer the questions during your case study interview. It's wise to consider this while considering the case study format.  The number of participants factors into which format will work best. Pulling off an in-person interview becomes much harder if you're trying to juggle four or five people's busy schedules. Try a video conference instead.

Before interviewing your case study participant, it is crucial to identify the specific questions that need to be asked.  It's essential to thoroughly evaluate your collaboration with the client and understand how your product's contributions impact the company. 

Remember that structuring your case study is akin to crafting a compelling narrative. To achieve this, follow a structured approach:

• Beginning of your story. Delve into the customer's challenge that ultimately led them to do business with you. What were their problems like? What drove them to make a decision finally? Why did they choose you?
• The middle of the case study.  Your audience also wants to know about the experience of working with you. Your customer has taken action to address their problems. What happened once you got on board?
• An ending that makes you the hero.  Describe the specific results your company produced for the customer. How has the customer's business (and life) changed once they implemented your solution?

Sample questions for the case study interview

If you're preparing for a case study interview, here are some sample case study research questions to help you get started:

• What challenges led you to seek a solution?
• When did you realize the need for immediate action? Was there a tipping point?
• How did you decide on the criteria for choosing a B2B solution, and who was involved?
• What set our product or service apart from others you considered?
• How was your experience working with us post-purchase?
• Were there any pleasant surprises or exceeded expectations during our collaboration?
• How smoothly did your team integrate our solution into their workflows?
• How long before you started seeing positive results?
• How have you benefited from our products or services?
• How do you measure the value our product or service provides?

Step 3: Conduct the interview

Preparing for case study interviews can be different from everyday conversations. Here are some tips to keep in mind:

• Create a comfortable atmosphere.  Before diving into the discussion, talk about their business and personal interests. Ensure everyone is at ease, and address any questions or concerns.
• Prioritize key questions.  Lead with your most crucial questions to respect your customer's time. Interview lengths can vary, so starting with the essentials ensures you get the vital information.
• Be flexible.  Case study interviews don't have to be rigid. If your interviewee goes "off script," embrace it. Their spontaneous responses often provide valuable insights.
• Record the interview.  If not conducted via email, ask for permission to record the interview. This lets you focus on the conversation and capture valuable quotes without distractions.

Step 4: Figure out who will create the case study

When creating written case studies for your business, deciding who should handle the writing depends on cost, perspective, and revisions.

Outsourcing might be pricier, but it ensures a professionally crafted outcome. On the other hand, in-house writing has its considerations, including understanding your customers and products. 

Technical expertise and equipment are needed for video case studies, which often leads companies to consider outsourcing due to production and editing costs. 

Tip: When outsourcing work, it's essential to clearly understand pricing details to avoid surprises and unexpected charges during payment.

Step 5: Utilize storytelling

Understanding and applying storytelling elements can make your case studies unforgettable, offering a competitive edge. 

Source: The Framework Bank

Every great study follows a narrative arc (also called a "story arc"). This arc represents how a character faces challenges, struggles against raising stakes, and encounters a formidable obstacle before the tension resolves.

In a case study narrative, consider:

• Exposition. Provide background information about the company, revealing their "old life" before becoming your customer.
• Inciting incident. Highlight the problem that drove the customer to seek a solution, creating a sense of urgency.
• Obstacles (rising action). Describe the customer's journey in researching and evaluating solutions, building tension as they explore options.
• Midpoint. Explain what made the business choose your product or service and what set you apart.
• Climax. Showcase the success achieved with your product.
• Denouement. Describe the customer's transformed business and end with a call-to-action for the reader to take the next step.

Step 6: Design the case study

The adage "Don't judge a book by its cover" is familiar, but people tend to do just that quite often!

A poor layout can deter readers even if you have an outstanding case study. To create an engaging case study, follow these steps:

• Craft a compelling title. Just like you wouldn't read a newspaper article without an eye-catching headline, the same goes for case studies. Start with a title that grabs attention.
• Organize your content. Break down your content into different sections, such as challenges, results, etc. Each section can also include subsections. This case study approach divides the content into manageable portions, preventing readers from feeling overwhelmed by lengthy blocks of text.
• Conciseness is key. Keep your case study as concise as possible. The most compelling case studies are precisely long enough to introduce the customer's challenge, experience with your solution, and outstanding results. Prioritize clarity and omit any sections that may detract from the main storyline.
• Utilize visual elements. To break up text and maintain reader interest, incorporate visual elements like callout boxes, bulleted lists, and sidebars.
• Include charts and images. Summarize results and simplify complex topics by including pictures and charts. Visual aids enhance the overall appeal of your case study.
• Embrace white space. Avoid overwhelming walls of text to prevent reader fatigue. Opt for plenty of white space, use shorter paragraphs, and employ subsections to ensure easy readability and navigation.
• Enhance video case studies. In video case studies, elements like music, fonts, and color grading are pivotal in setting the right tone. Choose music that complements your message and use it strategically throughout your story. Carefully select fonts to convey the desired style, and consider how lighting and color grading can influence the mood. These elements collectively help create the desired tone for your video case study.

Step 7: Edits and revisions

Once you've finished the interview and created your case study, the hardest part is over. Now's the time for editing and revision. This might feel frustrating for impatient B2B marketers, but it can turn good stories into great ones.

Ideally, you'll want to submit your case study through two different rounds of editing and revisions:

• Internal review. Seek feedback from various team members to ensure your case study is captivating and error-free. Gather perspectives from marketing, sales, and those in close contact with customers for well-rounded insights. Use patterns from this feedback to guide revisions and apply lessons to future case studies.
• Customer feedback. Share the case study with customers to make them feel valued and ensure accuracy. Let them review quotes and data points, as they are the "heroes" of the story, and their logos will be prominently featured. This step maintains positive customer relationships.

Case study mistakes to avoid

• Ensure easy access to case studies on your website.
• Spotlight the customer, not just your business.
• Tailor each case study to a specific audience.
• Avoid excessive industry jargon in your content.

Step 8: Publishing

Take a moment to proofread your case study one more time carefully. Even if you're reasonably confident you've caught all the errors, it's always a good idea to check. Your case study will be a valuable marketing tool for years, so it's worth the investment to ensure it's flawless. Once done, your case study is all set to go!

Consider sharing a copy of the completed case study with your customer as a thoughtful gesture. They'll likely appreciate it; some may want to keep it for their records. After all, your case study wouldn't have been possible without their help, and they deserve to see the final product.

Where you publish your case study depends on its role in your overall marketing strategy. If you want to reach as many people as possible with your case study, consider publishing it on your website and social media platforms. 

Tip: Some companies prefer to keep their case studies exclusive, making them available only to those who request them. This approach is often taken to control access to valuable information and to engage more deeply with potential customers who express specific interests. It can create a sense of exclusivity and encourage interested parties to engage directly with the company.

Step 9: Case study distribution

When sharing individual case studies, concentrate on reaching the audience with the most influence on purchasing decisions

Here are some common distribution channels to consider:

• Sales teams. Share case studies to enhance customer interactions, retention , and upselling among your sales and customer success teams. Keep them updated on new studies and offer easily accessible formats like PDFs or landing page links.
• Company website. Feature case studies on your website to establish authority and provide valuable information to potential buyers. Organize them by categories such as location, size, industry, challenges, and products or services used for effective presentation.
• Events. Use live events like conferences and webinars to distribute printed case study copies, showcase video case studies at trade show booths, and conclude webinars with links to your case study library. This creative approach blends personal interactions with compelling content.
• Industry journalists. Engage relevant industry journalists to gain media coverage by identifying suitable publications and journalists covering related topics. Building relationships is vital, and platforms like HARO (Help A Reporter Out) can facilitate connections, especially if your competitors have received coverage before.

Want to learn more about Marketing Analytics Software? Explore Marketing Analytics products.

It can seem daunting to transform the information you've gathered into a cohesive narrative.  We’ve created a versatile case study template that can serve as a solid starting point for your case study.

With this template, your business can explore any solutions offered to satisfied customers, covering their background, the factors that led them to choose your services, and their outcomes.

The template boasts a straightforward design, featuring distinct sections that guide you in effectively narrating your and your customer's story. However, remember that limitless ways to showcase your business's accomplishments exist.

To assist you in this process, here's a breakdown of the recommended sections to include in a case study:

• Title.  Keep it concise. Create a brief yet engaging project title summarizing your work with your subject. Consider your title like a newspaper headline; do it well, and readers will want to learn more. 
• Subtitle . Use this section to elaborate on the achievement briefly. Make it creative and catchy to engage your audience.
• Executive summary.  Use this as an overview of the story, followed by 2-3 bullet points highlighting key success metrics.
• Challenges and objectives. This section describes the customer's challenges before adopting your product or service, along with the goals or objectives they sought to achieve.
• How product/service helped.  A paragraph explaining how your product or service addressed their problem.
• Testimonials.  Incorporate short quotes or statements from the individuals involved in the case study, sharing their perspectives and experiences.
• Supporting visuals.  Include one or two impactful visuals, such as graphs, infographics, or highlighted metrics, that reinforce the narrative.
• Call to action (CTA).  If you do your job well, your audience will read (or watch) your case studies from beginning to end. They are interested in everything you've said. Now, what's the next step they should take to continue their relationship with you? Give people a simple action they can complete. 

Case studies are proven marketing strategies in a wide variety of B2B industries. Here are just a few examples of a case study:

• Amazon Web Services, Inc.  provides companies with cloud computing platforms and APIs on a metered, pay-as-you-go basis. This case study example illustrates the benefits Thomson Reuters experienced using AWS.
• LinkedIn Marketing Solutions combines captivating visuals with measurable results in the case study created for BlackRock. This case study illustrates how LinkedIn has contributed to the growth of BlackRock's brand awareness over the years. 
• Salesforce , a sales and marketing automation SaaS solutions provider, seamlessly integrates written and visual elements to convey its success stories with Pepe Jeans. This case study effectively demonstrates how Pepe Jeans is captivating online shoppers with immersive and context-driven e-commerce experiences through Salesforce.
• HubSpot offers a combination of sales and marketing tools. Their case study demonstrates the effectiveness of its all-in-one solutions. These typically focus on a particular client's journey and how HubSpot helped them achieve significant results.

There are two different types of case studies that businesses might utilize:

Written case studies 

Written case studies offer readers a clear visual representation of data, which helps them quickly identify and focus on the information that matters most. 

Printed versions of case studies find their place at events like trade shows, where they serve as valuable sales collateral to engage prospective clients.  Even in the digital age, many businesses provide case studies in PDF format or as web-based landing pages, improving accessibility for their audience. 

Note: Landing pages , in particular, offer the flexibility to incorporate rich multimedia content, including images, charts, and videos. This flexibility in design makes landing pages an attractive choice for presenting detailed content to the audience.

Written case study advantages

Here are several significant advantages to leveraging case studies for your company:

• Hyperlink accessibility.  Whether in PDF or landing page format, written case studies allow for embedded hyperlinks, offering prospects easy access to additional information and contact forms.
• Flexible engagement.  Unlike video case studies, which may demand in-person arrangements, written case studies can be conducted via phone or video streaming, reducing customer commitment and simplifying scheduling.
• Efficient scanning . Well-structured written case studies with a scannable format cater to time-strapped professionals. Charts and callout boxes with key statistics enhance the ease of information retrieval.
• Printable for offline use.  Written case studies can be effortlessly printed and distributed at trade shows, sales meetings, and live events. This tangible format accommodates those who prefer physical materials and provides versatility in outreach, unlike video content, which is less portable.

Written case study disadvantages

Here are some drawbacks associated with the use of case studies:

• Reduced emotional impact.  Written content lacks the emotional punch of live video testimonials, which engage more senses and emotions, making a stronger connection.
• Consider time investment.  Creating a compelling case study involves editing, proofreading, and design collaboration, with multiple revisions commonly required before publication.
• Challenges in maintaining attention.  Attention spans are short in today's ad-saturated world. Using graphics, infographics, and videos more often is more powerful to incite the right emotions in customers.

Video case studies

Video case studies are the latest marketing trend. Unlike in the past, when video production was costly, today's tools make it more accessible for users to create and edit their videos. However, specific technical requirements still apply.

Like written case studies, video case studies delve into a specific customer's challenges and how your business provides solutions. Yet, the video offers a more profound connection by showcasing the person who faced and conquered the problem.

Video case studies can boost brand exposure when shared on platforms like YouTube. For example, Slack's engaging case study video with Sandwich Video illustrates how Slack transformed its workflow and adds humor, which can be challenging in written case studies focused on factual evidence.

Source : YouTube

This video case study has garnered nearly a million views on YouTube.

Video case study advantages

Here are some of the top advantages of video case studies. While video testimonials take more time, the payoff can be worth it. 

• Humanization and authenticity.  Video case studies connect viewers with real people, adding authenticity and fostering a stronger emotional connection.
• Engaging multiple senses.  They engage both auditory and visual senses, enhancing credibility and emotional impact. Charts, statistics, and images can also be incorporated.
• Broad distribution.  Videos can be shared on websites, YouTube, social media, and more, reaching diverse audiences and boosting engagement, especially on social platforms.

Video case study disadvantages

Before fully committing to video testimonials, consider the following:

• Technical expertise and equipment.  Video production requires technical know-how and equipment, which can be costly. Skilled video editing is essential to maintain a professional image. While technology advances, producing amateurish videos may harm your brand's perception.
• Viewer convenience.  Some prospects prefer written formats due to faster reading and ease of navigation. Video typically requires sound, which can be inconvenient for viewers in specific settings. Many people may not have headphones readily available to watch your content.
• Demand on case study participants.  On-camera interviews can be time-consuming and location-dependent, making scheduling challenging for case study participants. Additionally, being on screen for a global audience may create insecurities and performance pressure.
• Comfort on camera.  Not everyone feels at ease on camera. Nervousness or a different on-screen persona can impact the effectiveness of the testimonial, and discovering this late in the process can be problematic.

Written or video case studies: Which is right for you?

Now that you know the pros and cons of each, how do you choose which is right for you?

One of the most significant factors in doing video case studies can be the technical expertise and equipment required for a high level of production quality. Whether you have the budget to do this in-house or hire a production company can be one of the major deciding factors.

Still, written or video doesn't have to be an either-or decision. Some B2B companies are using both formats. They can complement each other nicely, minimizing the downsides mentioned above and reaching your potential customers where they prefer.

Let's say you're selling IT network security. What you offer is invaluable but complicated. You could create a short (three- or four-minute) video case study to get attention and touch on the significant benefits of your services. This whets the viewer's appetite for more information, which they could find in a written case study that supplements the video.

Should you decide to test the water in video case studies, test their effectiveness among your target audience. See how well they work for your company and sales team. And, just like a written case study, you can always find ways to improve your process as you continue exploring video case studies.

Case studies offer several distinctive advantages, making them an ideal tool for businesses to market their products to customers. However, their benefits extend beyond these qualities. 

Here's an overview of all the advantages of case studies:

Valuable sales support

Case studies serve as a valuable resource for your sales endeavors. Buyers frequently require additional information before finalizing a purchase decision. These studies provide concrete evidence of your product or service's effectiveness, assisting your sales representatives in closing deals more efficiently, especially with customers with lingering uncertainties.

Validating your value

Case studies serve as evidence of your product or service's worth or value proposition , playing a role in building trust with potential customers. By showcasing successful partnerships, you make it easier for prospects to place trust in your offerings. This effect is particularly notable when the featured customer holds a reputable status.

Unique and engaging content

By working closely with your customer success teams, you can uncover various customer stories that resonate with different prospects. Case studies allow marketers to shape product features and benefits into compelling narratives. 

Each case study's distinctiveness, mirroring the uniqueness of every customer's journey, makes them a valuable source of relatable and engaging content. Storytelling possesses the unique ability to connect with audiences on an emotional level, a dimension that statistics alone often cannot achieve. 

Spotlighting valuable customers

Case studies provide a valuable platform for showcasing your esteemed customers. Featuring them in these studies offers a chance to give them visibility and express your gratitude for the partnership, which can enhance customer loyalty . Depending on the company you are writing about, it can also demonstrate the caliber of your business.

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It's important to consider limitations when designing and interpreting the results of case studies. Here's an overview of the limitations of case studies:

Challenges in replication

Case studies often focus on specific individuals, organizations, or situations, making generalizing their findings to broader populations or contexts challenging. 

Time-intensive process

Case studies require a significant time investment. The extensive data collection process and the need for comprehensive analysis can be demanding, especially for researchers who are new to this method.

Potential for errors

Case studies can be influenced by memory and judgment, potentially leading to inaccuracies. Depending on human memory to reconstruct a case's history may result in variations and potential inconsistencies in how individuals recall past events. Additionally, bias may emerge, as individuals tend to prioritize what they consider most significant, which could limit their consideration of alternative perspectives.

Challenges in verification

Confirming results through additional research can present difficulties. This complexity arises from the need for detailed and extensive data in the initial creation of a case study. Consequently, this process requires significant effort and a substantial amount of time.

While looking at case studies, you may have noticed a quote. This type of quote is considered a testimonial, a key element of case studies.

If a customer's quote proves that your brand does what it says it will or performs as expected, you may wonder: 'Aren't customer testimonials and case studies the same thing?' Not exactly.

Testimonials are brief endorsements designed to establish trust on a broad scale. In contrast, case studies are detailed narratives that offer a comprehensive understanding of how a product or service addresses a specific problem, targeting a more focused audience. 

Crafting case studies requires more resources and a structured approach than testimonials. Your selection between the two depends on your marketing objectives and the complexity of your product or service.

Case in point!

Case studies are among a company's most effective tools. You're  well on your way to mastering them.

Today's buyers are tackling much of the case study research methodology independently. Many are understandably skeptical before making a buying decision. By connecting them with multiple case studies, you can prove you've gotten the results you say you can. There's hardly a better way to boost your credibility and persuade them to consider your solution.

Case study formats and distribution methods might change as technology evolves. However, the fundamentals that make them effective—knowing how to choose subjects, conduct interviews, and structure everything to get attention—will serve you for as long as you're in business. 

We covered a ton of concepts and resources, so go ahead and bookmark this page. You can refer to it whenever you have questions or need a refresher.

Dive into market research to uncover customer preferences and spending habits.

Kristen McCabe

Kristen’s is a former senior content marketing specialist at G2. Her global marketing experience extends from Australia to Chicago, with expertise in B2B and B2C industries. Specializing in content, conversions, and events, Kristen spends her time outside of work time acting, learning nature photography, and joining in the #instadog fun with her Pug/Jack Russell, Bella. (she/her/hers)

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