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Chapter 1. Introduction

“Science is in danger, and for that reason it is becoming dangerous” -Pierre Bourdieu, Science of Science and Reflexivity

Why an Open Access Textbook on Qualitative Research Methods?

I have been teaching qualitative research methods to both undergraduates and graduate students for many years.  Although there are some excellent textbooks out there, they are often costly, and none of them, to my mind, properly introduces qualitative research methods to the beginning student (whether undergraduate or graduate student).  In contrast, this open-access textbook is designed as a (free) true introduction to the subject, with helpful, practical pointers on how to conduct research and how to access more advanced instruction.  

Textbooks are typically arranged in one of two ways: (1) by technique (each chapter covers one method used in qualitative research); or (2) by process (chapters advance from research design through publication).  But both of these approaches are necessary for the beginner student.  This textbook will have sections dedicated to the process as well as the techniques of qualitative research.  This is a true “comprehensive” book for the beginning student.  In addition to covering techniques of data collection and data analysis, it provides a road map of how to get started and how to keep going and where to go for advanced instruction.  It covers aspects of research design and research communication as well as methods employed.  Along the way, it includes examples from many different disciplines in the social sciences.

The primary goal has been to create a useful, accessible, engaging textbook for use across many disciplines.  And, let’s face it.  Textbooks can be boring.  I hope readers find this to be a little different.  I have tried to write in a practical and forthright manner, with many lively examples and references to good and intellectually creative qualitative research.  Woven throughout the text are short textual asides (in colored textboxes) by professional (academic) qualitative researchers in various disciplines.  These short accounts by practitioners should help inspire students.  So, let’s begin!

What is Research?

When we use the word research , what exactly do we mean by that?  This is one of those words that everyone thinks they understand, but it is worth beginning this textbook with a short explanation.  We use the term to refer to “empirical research,” which is actually a historically specific approach to understanding the world around us.  Think about how you know things about the world. [1] You might know your mother loves you because she’s told you she does.  Or because that is what “mothers” do by tradition.  Or you might know because you’ve looked for evidence that she does, like taking care of you when you are sick or reading to you in bed or working two jobs so you can have the things you need to do OK in life.  Maybe it seems churlish to look for evidence; you just take it “on faith” that you are loved.

Only one of the above comes close to what we mean by research.  Empirical research is research (investigation) based on evidence.  Conclusions can then be drawn from observable data.  This observable data can also be “tested” or checked.  If the data cannot be tested, that is a good indication that we are not doing research.  Note that we can never “prove” conclusively, through observable data, that our mothers love us.  We might have some “disconfirming evidence” (that time she didn’t show up to your graduation, for example) that could push you to question an original hypothesis , but no amount of “confirming evidence” will ever allow us to say with 100% certainty, “my mother loves me.”  Faith and tradition and authority work differently.  Our knowledge can be 100% certain using each of those alternative methods of knowledge, but our certainty in those cases will not be based on facts or evidence.

For many periods of history, those in power have been nervous about “science” because it uses evidence and facts as the primary source of understanding the world, and facts can be at odds with what power or authority or tradition want you to believe.  That is why I say that scientific empirical research is a historically specific approach to understand the world.  You are in college or university now partly to learn how to engage in this historically specific approach.

In the sixteenth and seventeenth centuries in Europe, there was a newfound respect for empirical research, some of which was seriously challenging to the established church.  Using observations and testing them, scientists found that the earth was not at the center of the universe, for example, but rather that it was but one planet of many which circled the sun. [2]   For the next two centuries, the science of astronomy, physics, biology, and chemistry emerged and became disciplines taught in universities.  All used the scientific method of observation and testing to advance knowledge.  Knowledge about people , however, and social institutions, however, was still left to faith, tradition, and authority.  Historians and philosophers and poets wrote about the human condition, but none of them used research to do so. [3]

It was not until the nineteenth century that “social science” really emerged, using the scientific method (empirical observation) to understand people and social institutions.  New fields of sociology, economics, political science, and anthropology emerged.  The first sociologists, people like Auguste Comte and Karl Marx, sought specifically to apply the scientific method of research to understand society, Engels famously claiming that Marx had done for the social world what Darwin did for the natural world, tracings its laws of development.  Today we tend to take for granted the naturalness of science here, but it is actually a pretty recent and radical development.

To return to the question, “does your mother love you?”  Well, this is actually not really how a researcher would frame the question, as it is too specific to your case.  It doesn’t tell us much about the world at large, even if it does tell us something about you and your relationship with your mother.  A social science researcher might ask, “do mothers love their children?”  Or maybe they would be more interested in how this loving relationship might change over time (e.g., “do mothers love their children more now than they did in the 18th century when so many children died before reaching adulthood?”) or perhaps they might be interested in measuring quality of love across cultures or time periods, or even establishing “what love looks like” using the mother/child relationship as a site of exploration.  All of these make good research questions because we can use observable data to answer them.

What is Qualitative Research?

“All we know is how to learn. How to study, how to listen, how to talk, how to tell.  If we don’t tell the world, we don’t know the world.  We’re lost in it, we die.” -Ursula LeGuin, The Telling

At its simplest, qualitative research is research about the social world that does not use numbers in its analyses.  All those who fear statistics can breathe a sigh of relief – there are no mathematical formulae or regression models in this book! But this definition is less about what qualitative research can be and more about what it is not.  To be honest, any simple statement will fail to capture the power and depth of qualitative research.  One way of contrasting qualitative research to quantitative research is to note that the focus of qualitative research is less about explaining and predicting relationships between variables and more about understanding the social world.  To use our mother love example, the question about “what love looks like” is a good question for the qualitative researcher while all questions measuring love or comparing incidences of love (both of which require measurement) are good questions for quantitative researchers. Patton writes,

Qualitative data describe.  They take us, as readers, into the time and place of the observation so that we know what it was like to have been there.  They capture and communicate someone else’s experience of the world in his or her own words.  Qualitative data tell a story. ( Patton 2002:47 )

Qualitative researchers are asking different questions about the world than their quantitative colleagues.  Even when researchers are employed in “mixed methods” research ( both quantitative and qualitative), they are using different methods to address different questions of the study.  I do a lot of research about first-generation and working-college college students.  Where a quantitative researcher might ask, how many first-generation college students graduate from college within four years? Or does first-generation college status predict high student debt loads?  A qualitative researcher might ask, how does the college experience differ for first-generation college students?  What is it like to carry a lot of debt, and how does this impact the ability to complete college on time?  Both sets of questions are important, but they can only be answered using specific tools tailored to those questions.  For the former, you need large numbers to make adequate comparisons.  For the latter, you need to talk to people, find out what they are thinking and feeling, and try to inhabit their shoes for a little while so you can make sense of their experiences and beliefs.

Examples of Qualitative Research

You have probably seen examples of qualitative research before, but you might not have paid particular attention to how they were produced or realized that the accounts you were reading were the result of hours, months, even years of research “in the field.”  A good qualitative researcher will present the product of their hours of work in such a way that it seems natural, even obvious, to the reader.  Because we are trying to convey what it is like answers, qualitative research is often presented as stories – stories about how people live their lives, go to work, raise their children, interact with one another.  In some ways, this can seem like reading particularly insightful novels.  But, unlike novels, there are very specific rules and guidelines that qualitative researchers follow to ensure that the “story” they are telling is accurate , a truthful rendition of what life is like for the people being studied.  Most of this textbook will be spent conveying those rules and guidelines.  Let’s take a look, first, however, at three examples of what the end product looks like.  I have chosen these three examples to showcase very different approaches to qualitative research, and I will return to these five examples throughout the book.  They were all published as whole books (not chapters or articles), and they are worth the long read, if you have the time.  I will also provide some information on how these books came to be and the length of time it takes to get them into book version.  It is important you know about this process, and the rest of this textbook will help explain why it takes so long to conduct good qualitative research!

Example 1 : The End Game (ethnography + interviews)

Corey Abramson is a sociologist who teaches at the University of Arizona.   In 2015 he published The End Game: How Inequality Shapes our Final Years ( 2015 ). This book was based on the research he did for his dissertation at the University of California-Berkeley in 2012.  Actually, the dissertation was completed in 2012 but the work that was produced that took several years.  The dissertation was entitled, “This is How We Live, This is How We Die: Social Stratification, Aging, and Health in Urban America” ( 2012 ).  You can see how the book version, which was written for a more general audience, has a more engaging sound to it, but that the dissertation version, which is what academic faculty read and evaluate, has a more descriptive title.  You can read the title and know that this is a study about aging and health and that the focus is going to be inequality and that the context (place) is going to be “urban America.”  It’s a study about “how” people do something – in this case, how they deal with aging and death.  This is the very first sentence of the dissertation, “From our first breath in the hospital to the day we die, we live in a society characterized by unequal opportunities for maintaining health and taking care of ourselves when ill.  These disparities reflect persistent racial, socio-economic, and gender-based inequalities and contribute to their persistence over time” ( 1 ).  What follows is a truthful account of how that is so.

Cory Abramson spent three years conducting his research in four different urban neighborhoods.  We call the type of research he conducted “comparative ethnographic” because he designed his study to compare groups of seniors as they went about their everyday business.  It’s comparative because he is comparing different groups (based on race, class, gender) and ethnographic because he is studying the culture/way of life of a group. [4]   He had an educated guess, rooted in what previous research had shown and what social theory would suggest, that people’s experiences of aging differ by race, class, and gender.  So, he set up a research design that would allow him to observe differences.  He chose two primarily middle-class (one was racially diverse and the other was predominantly White) and two primarily poor neighborhoods (one was racially diverse and the other was predominantly African American).  He hung out in senior centers and other places seniors congregated, watched them as they took the bus to get prescriptions filled, sat in doctor’s offices with them, and listened to their conversations with each other.  He also conducted more formal conversations, what we call in-depth interviews, with sixty seniors from each of the four neighborhoods.  As with a lot of fieldwork , as he got closer to the people involved, he both expanded and deepened his reach –

By the end of the project, I expanded my pool of general observations to include various settings frequented by seniors: apartment building common rooms, doctors’ offices, emergency rooms, pharmacies, senior centers, bars, parks, corner stores, shopping centers, pool halls, hair salons, coffee shops, and discount stores. Over the course of the three years of fieldwork, I observed hundreds of elders, and developed close relationships with a number of them. ( 2012:10 )

When Abramson rewrote the dissertation for a general audience and published his book in 2015, it got a lot of attention.  It is a beautifully written book and it provided insight into a common human experience that we surprisingly know very little about.  It won the Outstanding Publication Award by the American Sociological Association Section on Aging and the Life Course and was featured in the New York Times .  The book was about aging, and specifically how inequality shapes the aging process, but it was also about much more than that.  It helped show how inequality affects people’s everyday lives.  For example, by observing the difficulties the poor had in setting up appointments and getting to them using public transportation and then being made to wait to see a doctor, sometimes in standing-room-only situations, when they are unwell, and then being treated dismissively by hospital staff, Abramson allowed readers to feel the material reality of being poor in the US.  Comparing these examples with seniors with adequate supplemental insurance who have the resources to hire car services or have others assist them in arranging care when they need it, jolts the reader to understand and appreciate the difference money makes in the lives and circumstances of us all, and in a way that is different than simply reading a statistic (“80% of the poor do not keep regular doctor’s appointments”) does.  Qualitative research can reach into spaces and places that often go unexamined and then reports back to the rest of us what it is like in those spaces and places.

Example 2: Racing for Innocence (Interviews + Content Analysis + Fictional Stories)

Jennifer Pierce is a Professor of American Studies at the University of Minnesota.  Trained as a sociologist, she has written a number of books about gender, race, and power.  Her very first book, Gender Trials: Emotional Lives in Contemporary Law Firms, published in 1995, is a brilliant look at gender dynamics within two law firms.  Pierce was a participant observer, working as a paralegal, and she observed how female lawyers and female paralegals struggled to obtain parity with their male colleagues.

Fifteen years later, she reexamined the context of the law firm to include an examination of racial dynamics, particularly how elite white men working in these spaces created and maintained a culture that made it difficult for both female attorneys and attorneys of color to thrive. Her book, Racing for Innocence: Whiteness, Gender, and the Backlash Against Affirmative Action , published in 2012, is an interesting and creative blending of interviews with attorneys, content analyses of popular films during this period, and fictional accounts of racial discrimination and sexual harassment.  The law firm she chose to study had come under an affirmative action order and was in the process of implementing equitable policies and programs.  She wanted to understand how recipients of white privilege (the elite white male attorneys) come to deny the role they play in reproducing inequality.  Through interviews with attorneys who were present both before and during the affirmative action order, she creates a historical record of the “bad behavior” that necessitated new policies and procedures, but also, and more importantly , probed the participants ’ understanding of this behavior.  It should come as no surprise that most (but not all) of the white male attorneys saw little need for change, and that almost everyone else had accounts that were different if not sometimes downright harrowing.

I’ve used Pierce’s book in my qualitative research methods courses as an example of an interesting blend of techniques and presentation styles.  My students often have a very difficult time with the fictional accounts she includes.  But they serve an important communicative purpose here.  They are her attempts at presenting “both sides” to an objective reality – something happens (Pierce writes this something so it is very clear what it is), and the two participants to the thing that happened have very different understandings of what this means.  By including these stories, Pierce presents one of her key findings – people remember things differently and these different memories tend to support their own ideological positions.  I wonder what Pierce would have written had she studied the murder of George Floyd or the storming of the US Capitol on January 6 or any number of other historic events whose observers and participants record very different happenings.

This is not to say that qualitative researchers write fictional accounts.  In fact, the use of fiction in our work remains controversial.  When used, it must be clearly identified as a presentation device, as Pierce did.  I include Racing for Innocence here as an example of the multiple uses of methods and techniques and the way that these work together to produce better understandings by us, the readers, of what Pierce studied.  We readers come away with a better grasp of how and why advantaged people understate their own involvement in situations and structures that advantage them.  This is normal human behavior , in other words.  This case may have been about elite white men in law firms, but the general insights here can be transposed to other settings.  Indeed, Pierce argues that more research needs to be done about the role elites play in the reproduction of inequality in the workplace in general.

Example 3: Amplified Advantage (Mixed Methods: Survey Interviews + Focus Groups + Archives)

The final example comes from my own work with college students, particularly the ways in which class background affects the experience of college and outcomes for graduates.  I include it here as an example of mixed methods, and for the use of supplementary archival research.  I’ve done a lot of research over the years on first-generation, low-income, and working-class college students.  I am curious (and skeptical) about the possibility of social mobility today, particularly with the rising cost of college and growing inequality in general.  As one of the few people in my family to go to college, I didn’t grow up with a lot of examples of what college was like or how to make the most of it.  And when I entered graduate school, I realized with dismay that there were very few people like me there.  I worried about becoming too different from my family and friends back home.  And I wasn’t at all sure that I would ever be able to pay back the huge load of debt I was taking on.  And so I wrote my dissertation and first two books about working-class college students.  These books focused on experiences in college and the difficulties of navigating between family and school ( Hurst 2010a, 2012 ).  But even after all that research, I kept coming back to wondering if working-class students who made it through college had an equal chance at finding good jobs and happy lives,

What happens to students after college?  Do working-class students fare as well as their peers?  I knew from my own experience that barriers continued through graduate school and beyond, and that my debtload was higher than that of my peers, constraining some of the choices I made when I graduated.  To answer these questions, I designed a study of students attending small liberal arts colleges, the type of college that tried to equalize the experience of students by requiring all students to live on campus and offering small classes with lots of interaction with faculty.  These private colleges tend to have more money and resources so they can provide financial aid to low-income students.  They also attract some very wealthy students.  Because they enroll students across the class spectrum, I would be able to draw comparisons.  I ended up spending about four years collecting data, both a survey of more than 2000 students (which formed the basis for quantitative analyses) and qualitative data collection (interviews, focus groups, archival research, and participant observation).  This is what we call a “mixed methods” approach because we use both quantitative and qualitative data.  The survey gave me a large enough number of students that I could make comparisons of the how many kind, and to be able to say with some authority that there were in fact significant differences in experience and outcome by class (e.g., wealthier students earned more money and had little debt; working-class students often found jobs that were not in their chosen careers and were very affected by debt, upper-middle-class students were more likely to go to graduate school).  But the survey analyses could not explain why these differences existed.  For that, I needed to talk to people and ask them about their motivations and aspirations.  I needed to understand their perceptions of the world, and it is very hard to do this through a survey.

By interviewing students and recent graduates, I was able to discern particular patterns and pathways through college and beyond.  Specifically, I identified three versions of gameplay.  Upper-middle-class students, whose parents were themselves professionals (academics, lawyers, managers of non-profits), saw college as the first stage of their education and took classes and declared majors that would prepare them for graduate school.  They also spent a lot of time building their resumes, taking advantage of opportunities to help professors with their research, or study abroad.  This helped them gain admission to highly-ranked graduate schools and interesting jobs in the public sector.  In contrast, upper-class students, whose parents were wealthy and more likely to be engaged in business (as CEOs or other high-level directors), prioritized building social capital.  They did this by joining fraternities and sororities and playing club sports.  This helped them when they graduated as they called on friends and parents of friends to find them well-paying jobs.  Finally, low-income, first-generation, and working-class students were often adrift.  They took the classes that were recommended to them but without the knowledge of how to connect them to life beyond college.  They spent time working and studying rather than partying or building their resumes.  All three sets of students thought they were “doing college” the right way, the way that one was supposed to do college.   But these three versions of gameplay led to distinct outcomes that advantaged some students over others.  I titled my work “Amplified Advantage” to highlight this process.

These three examples, Cory Abramson’s The End Game , Jennifer Peirce’s Racing for Innocence, and my own Amplified Advantage, demonstrate the range of approaches and tools available to the qualitative researcher.  They also help explain why qualitative research is so important.  Numbers can tell us some things about the world, but they cannot get at the hearts and minds, motivations and beliefs of the people who make up the social worlds we inhabit.  For that, we need tools that allow us to listen and make sense of what people tell us and show us.  That is what good qualitative research offers us.

How Is This Book Organized?

This textbook is organized as a comprehensive introduction to the use of qualitative research methods.  The first half covers general topics (e.g., approaches to qualitative research, ethics) and research design (necessary steps for building a successful qualitative research study).  The second half reviews various data collection and data analysis techniques.  Of course, building a successful qualitative research study requires some knowledge of data collection and data analysis so the chapters in the first half and the chapters in the second half should be read in conversation with each other.  That said, each chapter can be read on its own for assistance with a particular narrow topic.  In addition to the chapters, a helpful glossary can be found in the back of the book.  Rummage around in the text as needed.

Chapter Descriptions

Chapter 2 provides an overview of the Research Design Process.  How does one begin a study? What is an appropriate research question?  How is the study to be done – with what methods ?  Involving what people and sites?  Although qualitative research studies can and often do change and develop over the course of data collection, it is important to have a good idea of what the aims and goals of your study are at the outset and a good plan of how to achieve those aims and goals.  Chapter 2 provides a road map of the process.

Chapter 3 describes and explains various ways of knowing the (social) world.  What is it possible for us to know about how other people think or why they behave the way they do?  What does it mean to say something is a “fact” or that it is “well-known” and understood?  Qualitative researchers are particularly interested in these questions because of the types of research questions we are interested in answering (the how questions rather than the how many questions of quantitative research).  Qualitative researchers have adopted various epistemological approaches.  Chapter 3 will explore these approaches, highlighting interpretivist approaches that acknowledge the subjective aspect of reality – in other words, reality and knowledge are not objective but rather influenced by (interpreted through) people.

Chapter 4 focuses on the practical matter of developing a research question and finding the right approach to data collection.  In any given study (think of Cory Abramson’s study of aging, for example), there may be years of collected data, thousands of observations , hundreds of pages of notes to read and review and make sense of.  If all you had was a general interest area (“aging”), it would be very difficult, nearly impossible, to make sense of all of that data.  The research question provides a helpful lens to refine and clarify (and simplify) everything you find and collect.  For that reason, it is important to pull out that lens (articulate the research question) before you get started.  In the case of the aging study, Cory Abramson was interested in how inequalities affected understandings and responses to aging.  It is for this reason he designed a study that would allow him to compare different groups of seniors (some middle-class, some poor).  Inevitably, he saw much more in the three years in the field than what made it into his book (or dissertation), but he was able to narrow down the complexity of the social world to provide us with this rich account linked to the original research question.  Developing a good research question is thus crucial to effective design and a successful outcome.  Chapter 4 will provide pointers on how to do this.  Chapter 4 also provides an overview of general approaches taken to doing qualitative research and various “traditions of inquiry.”

Chapter 5 explores sampling .  After you have developed a research question and have a general idea of how you will collect data (Observations?  Interviews?), how do you go about actually finding people and sites to study?  Although there is no “correct number” of people to interview , the sample should follow the research question and research design.  Unlike quantitative research, qualitative research involves nonprobability sampling.  Chapter 5 explains why this is so and what qualities instead make a good sample for qualitative research.

Chapter 6 addresses the importance of reflexivity in qualitative research.  Related to epistemological issues of how we know anything about the social world, qualitative researchers understand that we the researchers can never be truly neutral or outside the study we are conducting.  As observers, we see things that make sense to us and may entirely miss what is either too obvious to note or too different to comprehend.  As interviewers, as much as we would like to ask questions neutrally and remain in the background, interviews are a form of conversation, and the persons we interview are responding to us .  Therefore, it is important to reflect upon our social positions and the knowledges and expectations we bring to our work and to work through any blind spots that we may have.  Chapter 6 provides some examples of reflexivity in practice and exercises for thinking through one’s own biases.

Chapter 7 is a very important chapter and should not be overlooked.  As a practical matter, it should also be read closely with chapters 6 and 8.  Because qualitative researchers deal with people and the social world, it is imperative they develop and adhere to a strong ethical code for conducting research in a way that does not harm.  There are legal requirements and guidelines for doing so (see chapter 8), but these requirements should not be considered synonymous with the ethical code required of us.   Each researcher must constantly interrogate every aspect of their research, from research question to design to sample through analysis and presentation, to ensure that a minimum of harm (ideally, zero harm) is caused.  Because each research project is unique, the standards of care for each study are unique.  Part of being a professional researcher is carrying this code in one’s heart, being constantly attentive to what is required under particular circumstances.  Chapter 7 provides various research scenarios and asks readers to weigh in on the suitability and appropriateness of the research.  If done in a class setting, it will become obvious fairly quickly that there are often no absolutely correct answers, as different people find different aspects of the scenarios of greatest importance.  Minimizing the harm in one area may require possible harm in another.  Being attentive to all the ethical aspects of one’s research and making the best judgments one can, clearly and consciously, is an integral part of being a good researcher.

Chapter 8 , best to be read in conjunction with chapter 7, explains the role and importance of Institutional Review Boards (IRBs) .  Under federal guidelines, an IRB is an appropriately constituted group that has been formally designated to review and monitor research involving human subjects .  Every institution that receives funding from the federal government has an IRB.  IRBs have the authority to approve, require modifications to (to secure approval), or disapprove research.  This group review serves an important role in the protection of the rights and welfare of human research subjects.  Chapter 8 reviews the history of IRBs and the work they do but also argues that IRBs’ review of qualitative research is often both over-inclusive and under-inclusive.  Some aspects of qualitative research are not well understood by IRBs, given that they were developed to prevent abuses in biomedical research.  Thus, it is important not to rely on IRBs to identify all the potential ethical issues that emerge in our research (see chapter 7).

Chapter 9 provides help for getting started on formulating a research question based on gaps in the pre-existing literature.  Research is conducted as part of a community, even if particular studies are done by single individuals (or small teams).  What any of us finds and reports back becomes part of a much larger body of knowledge.  Thus, it is important that we look at the larger body of knowledge before we actually start our bit to see how we can best contribute.  When I first began interviewing working-class college students, there was only one other similar study I could find, and it hadn’t been published (it was a dissertation of students from poor backgrounds).  But there had been a lot published by professors who had grown up working class and made it through college despite the odds.  These accounts by “working-class academics” became an important inspiration for my study and helped me frame the questions I asked the students I interviewed.  Chapter 9 will provide some pointers on how to search for relevant literature and how to use this to refine your research question.

Chapter 10 serves as a bridge between the two parts of the textbook, by introducing techniques of data collection.  Qualitative research is often characterized by the form of data collection – for example, an ethnographic study is one that employs primarily observational data collection for the purpose of documenting and presenting a particular culture or ethnos.  Techniques can be effectively combined, depending on the research question and the aims and goals of the study.   Chapter 10 provides a general overview of all the various techniques and how they can be combined.

The second part of the textbook moves into the doing part of qualitative research once the research question has been articulated and the study designed.  Chapters 11 through 17 cover various data collection techniques and approaches.  Chapters 18 and 19 provide a very simple overview of basic data analysis.  Chapter 20 covers communication of the data to various audiences, and in various formats.

Chapter 11 begins our overview of data collection techniques with a focus on interviewing , the true heart of qualitative research.  This technique can serve as the primary and exclusive form of data collection, or it can be used to supplement other forms (observation, archival).  An interview is distinct from a survey, where questions are asked in a specific order and often with a range of predetermined responses available.  Interviews can be conversational and unstructured or, more conventionally, semistructured , where a general set of interview questions “guides” the conversation.  Chapter 11 covers the basics of interviews: how to create interview guides, how many people to interview, where to conduct the interview, what to watch out for (how to prepare against things going wrong), and how to get the most out of your interviews.

Chapter 12 covers an important variant of interviewing, the focus group.  Focus groups are semistructured interviews with a group of people moderated by a facilitator (the researcher or researcher’s assistant).  Focus groups explicitly use group interaction to assist in the data collection.  They are best used to collect data on a specific topic that is non-personal and shared among the group.  For example, asking a group of college students about a common experience such as taking classes by remote delivery during the pandemic year of 2020.  Chapter 12 covers the basics of focus groups: when to use them, how to create interview guides for them, and how to run them effectively.

Chapter 13 moves away from interviewing to the second major form of data collection unique to qualitative researchers – observation .  Qualitative research that employs observation can best be understood as falling on a continuum of “fly on the wall” observation (e.g., observing how strangers interact in a doctor’s waiting room) to “participant” observation, where the researcher is also an active participant of the activity being observed.  For example, an activist in the Black Lives Matter movement might want to study the movement, using her inside position to gain access to observe key meetings and interactions.  Chapter  13 covers the basics of participant observation studies: advantages and disadvantages, gaining access, ethical concerns related to insider/outsider status and entanglement, and recording techniques.

Chapter 14 takes a closer look at “deep ethnography” – immersion in the field of a particularly long duration for the purpose of gaining a deeper understanding and appreciation of a particular culture or social world.  Clifford Geertz called this “deep hanging out.”  Whereas participant observation is often combined with semistructured interview techniques, deep ethnography’s commitment to “living the life” or experiencing the situation as it really is demands more conversational and natural interactions with people.  These interactions and conversations may take place over months or even years.  As can be expected, there are some costs to this technique, as well as some very large rewards when done competently.  Chapter 14 provides some examples of deep ethnographies that will inspire some beginning researchers and intimidate others.

Chapter 15 moves in the opposite direction of deep ethnography, a technique that is the least positivist of all those discussed here, to mixed methods , a set of techniques that is arguably the most positivist .  A mixed methods approach combines both qualitative data collection and quantitative data collection, commonly by combining a survey that is analyzed statistically (e.g., cross-tabs or regression analyses of large number probability samples) with semi-structured interviews.  Although it is somewhat unconventional to discuss mixed methods in textbooks on qualitative research, I think it is important to recognize this often-employed approach here.  There are several advantages and some disadvantages to taking this route.  Chapter 16 will describe those advantages and disadvantages and provide some particular guidance on how to design a mixed methods study for maximum effectiveness.

Chapter 16 covers data collection that does not involve live human subjects at all – archival and historical research (chapter 17 will also cover data that does not involve interacting with human subjects).  Sometimes people are unavailable to us, either because they do not wish to be interviewed or observed (as is the case with many “elites”) or because they are too far away, in both place and time.  Fortunately, humans leave many traces and we can often answer questions we have by examining those traces.  Special collections and archives can be goldmines for social science research.  This chapter will explain how to access these places, for what purposes, and how to begin to make sense of what you find.

Chapter 17 covers another data collection area that does not involve face-to-face interaction with humans: content analysis .  Although content analysis may be understood more properly as a data analysis technique, the term is often used for the entire approach, which will be the case here.  Content analysis involves interpreting meaning from a body of text.  This body of text might be something found in historical records (see chapter 16) or something collected by the researcher, as in the case of comment posts on a popular blog post.  I once used the stories told by student loan debtors on the website studentloanjustice.org as the content I analyzed.  Content analysis is particularly useful when attempting to define and understand prevalent stories or communication about a topic of interest.  In other words, when we are less interested in what particular people (our defined sample) are doing or believing and more interested in what general narratives exist about a particular topic or issue.  This chapter will explore different approaches to content analysis and provide helpful tips on how to collect data, how to turn that data into codes for analysis, and how to go about presenting what is found through analysis.

Where chapter 17 has pushed us towards data analysis, chapters 18 and 19 are all about what to do with the data collected, whether that data be in the form of interview transcripts or fieldnotes from observations.  Chapter 18 introduces the basics of coding , the iterative process of assigning meaning to the data in order to both simplify and identify patterns.  What is a code and how does it work?  What are the different ways of coding data, and when should you use them?  What is a codebook, and why do you need one?  What does the process of data analysis look like?

Chapter 19 goes further into detail on codes and how to use them, particularly the later stages of coding in which our codes are refined, simplified, combined, and organized.  These later rounds of coding are essential to getting the most out of the data we’ve collected.  As students are often overwhelmed with the amount of data (a corpus of interview transcripts typically runs into the hundreds of pages; fieldnotes can easily top that), this chapter will also address time management and provide suggestions for dealing with chaos and reminders that feeling overwhelmed at the analysis stage is part of the process.  By the end of the chapter, you should understand how “findings” are actually found.

The book concludes with a chapter dedicated to the effective presentation of data results.  Chapter 20 covers the many ways that researchers communicate their studies to various audiences (academic, personal, political), what elements must be included in these various publications, and the hallmarks of excellent qualitative research that various audiences will be expecting.  Because qualitative researchers are motivated by understanding and conveying meaning , effective communication is not only an essential skill but a fundamental facet of the entire research project.  Ethnographers must be able to convey a certain sense of verisimilitude , the appearance of true reality.  Those employing interviews must faithfully depict the key meanings of the people they interviewed in a way that rings true to those people, even if the end result surprises them.  And all researchers must strive for clarity in their publications so that various audiences can understand what was found and why it is important.

The book concludes with a short chapter ( chapter 21 ) discussing the value of qualitative research. At the very end of this book, you will find a glossary of terms. I recommend you make frequent use of the glossary and add to each entry as you find examples. Although the entries are meant to be simple and clear, you may also want to paraphrase the definition—make it “make sense” to you, in other words. In addition to the standard reference list (all works cited here), you will find various recommendations for further reading at the end of many chapters. Some of these recommendations will be examples of excellent qualitative research, indicated with an asterisk (*) at the end of the entry. As they say, a picture is worth a thousand words. A good example of qualitative research can teach you more about conducting research than any textbook can (this one included). I highly recommend you select one to three examples from these lists and read them along with the textbook.

A final note on the choice of examples – you will note that many of the examples used in the text come from research on college students.  This is for two reasons.  First, as most of my research falls in this area, I am most familiar with this literature and have contacts with those who do research here and can call upon them to share their stories with you.  Second, and more importantly, my hope is that this textbook reaches a wide audience of beginning researchers who study widely and deeply across the range of what can be known about the social world (from marine resources management to public policy to nursing to political science to sexuality studies and beyond).  It is sometimes difficult to find examples that speak to all those research interests, however. A focus on college students is something that all readers can understand and, hopefully, appreciate, as we are all now or have been at some point a college student.

Recommended Reading: Other Qualitative Research Textbooks

I’ve included a brief list of some of my favorite qualitative research textbooks and guidebooks if you need more than what you will find in this introductory text.  For each, I’ve also indicated if these are for “beginning” or “advanced” (graduate-level) readers.  Many of these books have several editions that do not significantly vary; the edition recommended is merely the edition I have used in teaching and to whose page numbers any specific references made in the text agree.

Barbour, Rosaline. 2014. Introducing Qualitative Research: A Student’s Guide. Thousand Oaks, CA: SAGE.  A good introduction to qualitative research, with abundant examples (often from the discipline of health care) and clear definitions.  Includes quick summaries at the ends of each chapter.  However, some US students might find the British context distracting and can be a bit advanced in some places.  Beginning .

Bloomberg, Linda Dale, and Marie F. Volpe. 2012. Completing Your Qualitative Dissertation . 2nd ed. Thousand Oaks, CA: SAGE.  Specifically designed to guide graduate students through the research process. Advanced .

Creswell, John W., and Cheryl Poth. 2018 Qualitative Inquiry and Research Design: Choosing among Five Traditions .  4th ed. Thousand Oaks, CA: SAGE.  This is a classic and one of the go-to books I used myself as a graduate student.  One of the best things about this text is its clear presentation of five distinct traditions in qualitative research.  Despite the title, this reasonably sized book is about more than research design, including both data analysis and how to write about qualitative research.  Advanced .

Lareau, Annette. 2021. Listening to People: A Practical Guide to Interviewing, Participant Observation, Data Analysis, and Writing It All Up .  Chicago: University of Chicago Press. A readable and personal account of conducting qualitative research by an eminent sociologist, with a heavy emphasis on the kinds of participant-observation research conducted by the author.  Despite its reader-friendliness, this is really a book targeted to graduate students learning the craft.  Advanced .

Lune, Howard, and Bruce L. Berg. 2018. 9th edition.  Qualitative Research Methods for the Social Sciences.  Pearson . Although a good introduction to qualitative methods, the authors favor symbolic interactionist and dramaturgical approaches, which limits the appeal primarily to sociologists.  Beginning .

Marshall, Catherine, and Gretchen B. Rossman. 2016. 6th edition. Designing Qualitative Research. Thousand Oaks, CA: SAGE.  Very readable and accessible guide to research design by two educational scholars.  Although the presentation is sometimes fairly dry, personal vignettes and illustrations enliven the text.  Beginning .

Maxwell, Joseph A. 2013. Qualitative Research Design: An Interactive Approach .  3rd ed. Thousand Oaks, CA: SAGE. A short and accessible introduction to qualitative research design, particularly helpful for graduate students contemplating theses and dissertations. This has been a standard textbook in my graduate-level courses for years.  Advanced .

Patton, Michael Quinn. 2002. Qualitative Research and Evaluation Methods . Thousand Oaks, CA: SAGE.  This is a comprehensive text that served as my “go-to” reference when I was a graduate student.  It is particularly helpful for those involved in program evaluation and other forms of evaluation studies and uses examples from a wide range of disciplines.  Advanced .

Rubin, Ashley T. 2021. Rocking Qualitative Social Science: An Irreverent Guide to Rigorous Research. Stanford : Stanford University Press.  A delightful and personal read.  Rubin uses rock climbing as an extended metaphor for learning how to conduct qualitative research.  A bit slanted toward ethnographic and archival methods of data collection, with frequent examples from her own studies in criminology. Beginning .

Weis, Lois, and Michelle Fine. 2000. Speed Bumps: A Student-Friendly Guide to Qualitative Research . New York: Teachers College Press.  Readable and accessibly written in a quasi-conversational style.  Particularly strong in its discussion of ethical issues throughout the qualitative research process.  Not comprehensive, however, and very much tied to ethnographic research.  Although designed for graduate students, this is a recommended read for students of all levels.  Beginning .

Patton’s Ten Suggestions for Doing Qualitative Research

The following ten suggestions were made by Michael Quinn Patton in his massive textbooks Qualitative Research and Evaluations Methods . This book is highly recommended for those of you who want more than an introduction to qualitative methods. It is the book I relied on heavily when I was a graduate student, although it is much easier to “dip into” when necessary than to read through as a whole. Patton is asked for “just one bit of advice” for a graduate student considering using qualitative research methods for their dissertation.  Here are his top ten responses, in short form, heavily paraphrased, and with additional comments and emphases from me:

  • Make sure that a qualitative approach fits the research question. The following are the kinds of questions that call out for qualitative methods or where qualitative methods are particularly appropriate: questions about people’s experiences or how they make sense of those experiences; studying a person in their natural environment; researching a phenomenon so unknown that it would be impossible to study it with standardized instruments or other forms of quantitative data collection.
  • Study qualitative research by going to the original sources for the design and analysis appropriate to the particular approach you want to take (e.g., read Glaser and Straus if you are using grounded theory )
  • Find a dissertation adviser who understands or at least who will support your use of qualitative research methods. You are asking for trouble if your entire committee is populated by quantitative researchers, even if they are all very knowledgeable about the subject or focus of your study (maybe even more so if they are!)
  • Really work on design. Doing qualitative research effectively takes a lot of planning.  Even if things are more flexible than in quantitative research, a good design is absolutely essential when starting out.
  • Practice data collection techniques, particularly interviewing and observing. There is definitely a set of learned skills here!  Do not expect your first interview to be perfect.  You will continue to grow as a researcher the more interviews you conduct, and you will probably come to understand yourself a bit more in the process, too.  This is not easy, despite what others who don’t work with qualitative methods may assume (and tell you!)
  • Have a plan for analysis before you begin data collection. This is often a requirement in IRB protocols , although you can get away with writing something fairly simple.  And even if you are taking an approach, such as grounded theory, that pushes you to remain fairly open-minded during the data collection process, you still want to know what you will be doing with all the data collected – creating a codebook? Writing analytical memos? Comparing cases?  Having a plan in hand will also help prevent you from collecting too much extraneous data.
  • Be prepared to confront controversies both within the qualitative research community and between qualitative research and quantitative research. Don’t be naïve about this – qualitative research, particularly some approaches, will be derided by many more “positivist” researchers and audiences.  For example, is an “n” of 1 really sufficient?  Yes!  But not everyone will agree.
  • Do not make the mistake of using qualitative research methods because someone told you it was easier, or because you are intimidated by the math required of statistical analyses. Qualitative research is difficult in its own way (and many would claim much more time-consuming than quantitative research).  Do it because you are convinced it is right for your goals, aims, and research questions.
  • Find a good support network. This could be a research mentor, or it could be a group of friends or colleagues who are also using qualitative research, or it could be just someone who will listen to you work through all of the issues you will confront out in the field and during the writing process.  Even though qualitative research often involves human subjects, it can be pretty lonely.  A lot of times you will feel like you are working without a net.  You have to create one for yourself.  Take care of yourself.
  • And, finally, in the words of Patton, “Prepare to be changed. Looking deeply at other people’s lives will force you to look deeply at yourself.”
  • We will actually spend an entire chapter ( chapter 3 ) looking at this question in much more detail! ↵
  • Note that this might have been news to Europeans at the time, but many other societies around the world had also come to this conclusion through observation.  There is often a tendency to equate “the scientific revolution” with the European world in which it took place, but this is somewhat misleading. ↵
  • Historians are a special case here.  Historians have scrupulously and rigorously investigated the social world, but not for the purpose of understanding general laws about how things work, which is the point of scientific empirical research.  History is often referred to as an idiographic field of study, meaning that it studies things that happened or are happening in themselves and not for general observations or conclusions. ↵
  • Don’t worry, we’ll spend more time later in this book unpacking the meaning of ethnography and other terms that are important here.  Note the available glossary ↵

An approach to research that is “multimethod in focus, involving an interpretative, naturalistic approach to its subject matter.  This means that qualitative researchers study things in their natural settings, attempting to make sense of, or interpret, phenomena in terms of the meanings people bring to them.  Qualitative research involves the studied use and collection of a variety of empirical materials – case study, personal experience, introspective, life story, interview, observational, historical, interactional, and visual texts – that describe routine and problematic moments and meanings in individuals’ lives." ( Denzin and Lincoln 2005:2 ). Contrast with quantitative research .

In contrast to methodology, methods are more simply the practices and tools used to collect and analyze data.  Examples of common methods in qualitative research are interviews , observations , and documentary analysis .  One’s methodology should connect to one’s choice of methods, of course, but they are distinguishable terms.  See also methodology .

A proposed explanation for an observation, phenomenon, or scientific problem that can be tested by further investigation.  The positing of a hypothesis is often the first step in quantitative research but not in qualitative research.  Even when qualitative researchers offer possible explanations in advance of conducting research, they will tend to not use the word “hypothesis” as it conjures up the kind of positivist research they are not conducting.

The foundational question to be addressed by the research study.  This will form the anchor of the research design, collection, and analysis.  Note that in qualitative research, the research question may, and probably will, alter or develop during the course of the research.

An approach to research that collects and analyzes numerical data for the purpose of finding patterns and averages, making predictions, testing causal relationships, and generalizing results to wider populations.  Contrast with qualitative research .

Data collection that takes place in real-world settings, referred to as “the field;” a key component of much Grounded Theory and ethnographic research.  Patton ( 2002 ) calls fieldwork “the central activity of qualitative inquiry” where “‘going into the field’ means having direct and personal contact with people under study in their own environments – getting close to people and situations being studied to personally understand the realities of minutiae of daily life” (48).

The people who are the subjects of a qualitative study.  In interview-based studies, they may be the respondents to the interviewer; for purposes of IRBs, they are often referred to as the human subjects of the research.

The branch of philosophy concerned with knowledge.  For researchers, it is important to recognize and adopt one of the many distinguishing epistemological perspectives as part of our understanding of what questions research can address or fully answer.  See, e.g., constructivism , subjectivism, and  objectivism .

An approach that refutes the possibility of neutrality in social science research.  All research is “guided by a set of beliefs and feelings about the world and how it should be understood and studied” (Denzin and Lincoln 2005: 13).  In contrast to positivism , interpretivism recognizes the social constructedness of reality, and researchers adopting this approach focus on capturing interpretations and understandings people have about the world rather than “the world” as it is (which is a chimera).

The cluster of data-collection tools and techniques that involve observing interactions between people, the behaviors, and practices of individuals (sometimes in contrast to what they say about how they act and behave), and cultures in context.  Observational methods are the key tools employed by ethnographers and Grounded Theory .

Research based on data collected and analyzed by the research (in contrast to secondary “library” research).

The process of selecting people or other units of analysis to represent a larger population. In quantitative research, this representation is taken quite literally, as statistically representative.  In qualitative research, in contrast, sample selection is often made based on potential to generate insight about a particular topic or phenomenon.

A method of data collection in which the researcher asks the participant questions; the answers to these questions are often recorded and transcribed verbatim. There are many different kinds of interviews - see also semistructured interview , structured interview , and unstructured interview .

The specific group of individuals that you will collect data from.  Contrast population.

The practice of being conscious of and reflective upon one’s own social location and presence when conducting research.  Because qualitative research often requires interaction with live humans, failing to take into account how one’s presence and prior expectations and social location affect the data collected and how analyzed may limit the reliability of the findings.  This remains true even when dealing with historical archives and other content.  Who we are matters when asking questions about how people experience the world because we, too, are a part of that world.

The science and practice of right conduct; in research, it is also the delineation of moral obligations towards research participants, communities to which we belong, and communities in which we conduct our research.

An administrative body established to protect the rights and welfare of human research subjects recruited to participate in research activities conducted under the auspices of the institution with which it is affiliated. The IRB is charged with the responsibility of reviewing all research involving human participants. The IRB is concerned with protecting the welfare, rights, and privacy of human subjects. The IRB has the authority to approve, disapprove, monitor, and require modifications in all research activities that fall within its jurisdiction as specified by both the federal regulations and institutional policy.

Research, according to US federal guidelines, that involves “a living individual about whom an investigator (whether professional or student) conducting research:  (1) Obtains information or biospecimens through intervention or interaction with the individual, and uses, studies, or analyzes the information or biospecimens; or  (2) Obtains, uses, studies, analyzes, or generates identifiable private information or identifiable biospecimens.”

One of the primary methodological traditions of inquiry in qualitative research, ethnography is the study of a group or group culture, largely through observational fieldwork supplemented by interviews. It is a form of fieldwork that may include participant-observation data collection. See chapter 14 for a discussion of deep ethnography. 

A form of interview that follows a standard guide of questions asked, although the order of the questions may change to match the particular needs of each individual interview subject, and probing “follow-up” questions are often added during the course of the interview.  The semi-structured interview is the primary form of interviewing used by qualitative researchers in the social sciences.  It is sometimes referred to as an “in-depth” interview.  See also interview and  interview guide .

A method of observational data collection taking place in a natural setting; a form of fieldwork .  The term encompasses a continuum of relative participation by the researcher (from full participant to “fly-on-the-wall” observer).  This is also sometimes referred to as ethnography , although the latter is characterized by a greater focus on the culture under observation.

A research design that employs both quantitative and qualitative methods, as in the case of a survey supplemented by interviews.

An epistemological perspective that posits the existence of reality through sensory experience similar to empiricism but goes further in denying any non-sensory basis of thought or consciousness.  In the social sciences, the term has roots in the proto-sociologist August Comte, who believed he could discern “laws” of society similar to the laws of natural science (e.g., gravity).  The term has come to mean the kinds of measurable and verifiable science conducted by quantitative researchers and is thus used pejoratively by some qualitative researchers interested in interpretation, consciousness, and human understanding.  Calling someone a “positivist” is often intended as an insult.  See also empiricism and objectivism.

A place or collection containing records, documents, or other materials of historical interest; most universities have an archive of material related to the university’s history, as well as other “special collections” that may be of interest to members of the community.

A method of both data collection and data analysis in which a given content (textual, visual, graphic) is examined systematically and rigorously to identify meanings, themes, patterns and assumptions.  Qualitative content analysis (QCA) is concerned with gathering and interpreting an existing body of material.    

A word or short phrase that symbolically assigns a summative, salient, essence-capturing, and/or evocative attribute for a portion of language-based or visual data (Saldaña 2021:5).

Usually a verbatim written record of an interview or focus group discussion.

The primary form of data for fieldwork , participant observation , and ethnography .  These notes, taken by the researcher either during the course of fieldwork or at day’s end, should include as many details as possible on what was observed and what was said.  They should include clear identifiers of date, time, setting, and names (or identifying characteristics) of participants.

The process of labeling and organizing qualitative data to identify different themes and the relationships between them; a way of simplifying data to allow better management and retrieval of key themes and illustrative passages.  See coding frame and  codebook.

A methodological tradition of inquiry and approach to analyzing qualitative data in which theories emerge from a rigorous and systematic process of induction.  This approach was pioneered by the sociologists Glaser and Strauss (1967).  The elements of theory generated from comparative analysis of data are, first, conceptual categories and their properties and, second, hypotheses or generalized relations among the categories and their properties – “The constant comparing of many groups draws the [researcher’s] attention to their many similarities and differences.  Considering these leads [the researcher] to generate abstract categories and their properties, which, since they emerge from the data, will clearly be important to a theory explaining the kind of behavior under observation.” (36).

A detailed description of any proposed research that involves human subjects for review by IRB.  The protocol serves as the recipe for the conduct of the research activity.  It includes the scientific rationale to justify the conduct of the study, the information necessary to conduct the study, the plan for managing and analyzing the data, and a discussion of the research ethical issues relevant to the research.  Protocols for qualitative research often include interview guides, all documents related to recruitment, informed consent forms, very clear guidelines on the safekeeping of materials collected, and plans for de-identifying transcripts or other data that include personal identifying information.

Introduction to Qualitative Research Methods Copyright © 2023 by Allison Hurst is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License , except where otherwise noted.

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How to Write a Research Paper | A Beginner's Guide

A research paper is a piece of academic writing that provides analysis, interpretation, and argument based on in-depth independent research.

Research papers are similar to academic essays , but they are usually longer and more detailed assignments, designed to assess not only your writing skills but also your skills in scholarly research. Writing a research paper requires you to demonstrate a strong knowledge of your topic, engage with a variety of sources, and make an original contribution to the debate.

This step-by-step guide takes you through the entire writing process, from understanding your assignment to proofreading your final draft.

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Table of contents

Understand the assignment, choose a research paper topic, conduct preliminary research, develop a thesis statement, create a research paper outline, write a first draft of the research paper, write the introduction, write a compelling body of text, write the conclusion, the second draft, the revision process, research paper checklist, free lecture slides.

Completing a research paper successfully means accomplishing the specific tasks set out for you. Before you start, make sure you thoroughly understanding the assignment task sheet:

  • Read it carefully, looking for anything confusing you might need to clarify with your professor.
  • Identify the assignment goal, deadline, length specifications, formatting, and submission method.
  • Make a bulleted list of the key points, then go back and cross completed items off as you’re writing.

Carefully consider your timeframe and word limit: be realistic, and plan enough time to research, write, and edit.

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research chapter 1 contents

There are many ways to generate an idea for a research paper, from brainstorming with pen and paper to talking it through with a fellow student or professor.

You can try free writing, which involves taking a broad topic and writing continuously for two or three minutes to identify absolutely anything relevant that could be interesting.

You can also gain inspiration from other research. The discussion or recommendations sections of research papers often include ideas for other specific topics that require further examination.

Once you have a broad subject area, narrow it down to choose a topic that interests you, m eets the criteria of your assignment, and i s possible to research. Aim for ideas that are both original and specific:

  • A paper following the chronology of World War II would not be original or specific enough.
  • A paper on the experience of Danish citizens living close to the German border during World War II would be specific and could be original enough.

Note any discussions that seem important to the topic, and try to find an issue that you can focus your paper around. Use a variety of sources , including journals, books, and reliable websites, to ensure you do not miss anything glaring.

Do not only verify the ideas you have in mind, but look for sources that contradict your point of view.

  • Is there anything people seem to overlook in the sources you research?
  • Are there any heated debates you can address?
  • Do you have a unique take on your topic?
  • Have there been some recent developments that build on the extant research?

In this stage, you might find it helpful to formulate some research questions to help guide you. To write research questions, try to finish the following sentence: “I want to know how/what/why…”

A thesis statement is a statement of your central argument — it establishes the purpose and position of your paper. If you started with a research question, the thesis statement should answer it. It should also show what evidence and reasoning you’ll use to support that answer.

The thesis statement should be concise, contentious, and coherent. That means it should briefly summarize your argument in a sentence or two, make a claim that requires further evidence or analysis, and make a coherent point that relates to every part of the paper.

You will probably revise and refine the thesis statement as you do more research, but it can serve as a guide throughout the writing process. Every paragraph should aim to support and develop this central claim.

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A research paper outline is essentially a list of the key topics, arguments, and evidence you want to include, divided into sections with headings so that you know roughly what the paper will look like before you start writing.

A structure outline can help make the writing process much more efficient, so it’s worth dedicating some time to create one.

Your first draft won’t be perfect — you can polish later on. Your priorities at this stage are as follows:

  • Maintaining forward momentum — write now, perfect later.
  • Paying attention to clear organization and logical ordering of paragraphs and sentences, which will help when you come to the second draft.
  • Expressing your ideas as clearly as possible, so you know what you were trying to say when you come back to the text.

You do not need to start by writing the introduction. Begin where it feels most natural for you — some prefer to finish the most difficult sections first, while others choose to start with the easiest part. If you created an outline, use it as a map while you work.

Do not delete large sections of text. If you begin to dislike something you have written or find it doesn’t quite fit, move it to a different document, but don’t lose it completely — you never know if it might come in useful later.

Paragraph structure

Paragraphs are the basic building blocks of research papers. Each one should focus on a single claim or idea that helps to establish the overall argument or purpose of the paper.

Example paragraph

George Orwell’s 1946 essay “Politics and the English Language” has had an enduring impact on thought about the relationship between politics and language. This impact is particularly obvious in light of the various critical review articles that have recently referenced the essay. For example, consider Mark Falcoff’s 2009 article in The National Review Online, “The Perversion of Language; or, Orwell Revisited,” in which he analyzes several common words (“activist,” “civil-rights leader,” “diversity,” and more). Falcoff’s close analysis of the ambiguity built into political language intentionally mirrors Orwell’s own point-by-point analysis of the political language of his day. Even 63 years after its publication, Orwell’s essay is emulated by contemporary thinkers.

Citing sources

It’s also important to keep track of citations at this stage to avoid accidental plagiarism . Each time you use a source, make sure to take note of where the information came from.

You can use our free citation generators to automatically create citations and save your reference list as you go.

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The research paper introduction should address three questions: What, why, and how? After finishing the introduction, the reader should know what the paper is about, why it is worth reading, and how you’ll build your arguments.

What? Be specific about the topic of the paper, introduce the background, and define key terms or concepts.

Why? This is the most important, but also the most difficult, part of the introduction. Try to provide brief answers to the following questions: What new material or insight are you offering? What important issues does your essay help define or answer?

How? To let the reader know what to expect from the rest of the paper, the introduction should include a “map” of what will be discussed, briefly presenting the key elements of the paper in chronological order.

The major struggle faced by most writers is how to organize the information presented in the paper, which is one reason an outline is so useful. However, remember that the outline is only a guide and, when writing, you can be flexible with the order in which the information and arguments are presented.

One way to stay on track is to use your thesis statement and topic sentences . Check:

  • topic sentences against the thesis statement;
  • topic sentences against each other, for similarities and logical ordering;
  • and each sentence against the topic sentence of that paragraph.

Be aware of paragraphs that seem to cover the same things. If two paragraphs discuss something similar, they must approach that topic in different ways. Aim to create smooth transitions between sentences, paragraphs, and sections.

The research paper conclusion is designed to help your reader out of the paper’s argument, giving them a sense of finality.

Trace the course of the paper, emphasizing how it all comes together to prove your thesis statement. Give the paper a sense of finality by making sure the reader understands how you’ve settled the issues raised in the introduction.

You might also discuss the more general consequences of the argument, outline what the paper offers to future students of the topic, and suggest any questions the paper’s argument raises but cannot or does not try to answer.

You should not :

  • Offer new arguments or essential information
  • Take up any more space than necessary
  • Begin with stock phrases that signal you are ending the paper (e.g. “In conclusion”)

There are four main considerations when it comes to the second draft.

  • Check how your vision of the paper lines up with the first draft and, more importantly, that your paper still answers the assignment.
  • Identify any assumptions that might require (more substantial) justification, keeping your reader’s perspective foremost in mind. Remove these points if you cannot substantiate them further.
  • Be open to rearranging your ideas. Check whether any sections feel out of place and whether your ideas could be better organized.
  • If you find that old ideas do not fit as well as you anticipated, you should cut them out or condense them. You might also find that new and well-suited ideas occurred to you during the writing of the first draft — now is the time to make them part of the paper.

The goal during the revision and proofreading process is to ensure you have completed all the necessary tasks and that the paper is as well-articulated as possible. You can speed up the proofreading process by using the AI proofreader .

Global concerns

  • Confirm that your paper completes every task specified in your assignment sheet.
  • Check for logical organization and flow of paragraphs.
  • Check paragraphs against the introduction and thesis statement.

Fine-grained details

Check the content of each paragraph, making sure that:

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Chapter 1 Research Papers: Titles and Abstracts

  • First Online: 17 July 2020

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1 Whole paper: Concentrate above all on readability; grammar is generally less important.

mistake I have surveyed thousands of PhD students about what they consider to be the fundamentals of writing research papers in English. While some recognize that readability should be prioritized (i.e. minimizing long sentences and redundancy), most tend to focus on grammar and vocabulary. Few mention conciseness and even fewer mention ambiguity. In my opinion, it is a mistake to think that good grammar and appropriate vocabulary are the key to a good paper. There are other elements, including the ones listed below, that are much more likely to determine whether your paper will be accepted for publication, and which have a big impact on what a reviewer might refer to as ‘poor English’. This whole book is designed to help you understand what areas you should really be concentrating on.

Always think about the referee and the reader. Your aim is to have your paper published. You will increase your chances of acceptance of your manuscript if referees and journal editors (i) find your paper easy to read; (ii) understand what gap you filled and how your findings differ from the literature. You need to meet their expectations with regard to how your content is organized. This is achieved by writing clearly and concisely, and by carefully structuring not only each section, but also each paragraph and each sentence.

In your own native language, you may be more accustomed to write from your own perspective, rather than the reader’s perspective. To write well in English, it may help you to imagine that you are the reader rather than the author. This entails constantly thinking how easily a reader will be able to assimilate what you the author are telling them.

Write concisely with no redundancy and no ambiguity, and you will make fewer mistakes in your English. The more you write, the more mistakes in English you will make. If you avoid redundant words and phrases you will significantly increase the readability of your paper.

Read other papers, learn the standard phrases, use these papers as a model. You will improve your command of English considerably by reading lots of other papers in your field. You can underline or note down the typical phrases that they use to express the various language functions (e.g. outlining aims, reviewing the literature, highlighting their findings) that you too will need in your paper. You can also note down how they structure their paper and then use their paper as a template (i.e. a model) for your own.

If your paper is relatively easy to read and each sentence adds value for the reader, then you are much more likely to be cited in other people’s work. If you are cited, then your work as an academic will become more rewarding - people will contact you and want to work with you.

More details about readability and being concise can be found in Sections 31 - 56 .

2 Titles: Ensure your title as specific as possible. Delete unnecessary words.

1) an XYZ system for implementing ABC.

the modeling of the XYZ process.

an XYZ tool for predicting ABC.

ABC system.

XYZ.

An XYZ system for implementing ABC.

An ABC for modeling the XYZ process.

An XYZ tool for predicting ABC.

Integrating XYZ into an ABC system.

XYZ - is it really the best method for solving ABC?

2) Se nanoparticles treatment of tomato prolong the shelf life of the fruits.

Treating tomato with Selenium nanoparticles prolongs the shelf life.

3) Selenium enrichment the quality and post-harvest storage of basil leaves.

Selenium enrichment enhances the quality of basil leaves and increases post-harvest storage by up to five days.

mistake Titles are often written without too much thought. The result is vague titles that don’t give much information to the reader, and consequently dramatically decrease the chances of your paper being read. A paper might be rejected simply because the title and the content of the paper do not match. The title is the first thing that reviewers read, so you don’t want to mislead them. In fact the title tends to be the benchmark against which reviewers assess the content of the paper.

Example 1: The first 3-4 words of all these titles give no information. By deleting these no-info words, the key words (ABC and XYZ) are shifted to the beginning of the title.

Example 2: as a tool to could simply be replaced with to . In the YES example, the title has been reformulated into a statement / conclusion. This can be a really effective way to tell readers what your main finding is. But check other titles in your journal to see whether such statements are used by other authors (some editors don’t like this style).

Example 3: The NO example seems specific, but it isn’t. It doesn’t say how it affects quality and storage.

solution Before you write your title, make a list of all the key words associated with your paper and your key findings (i.e. what makes your research unique). Put these key words and findings in order of priority. Now try to put the most important key word(s) as close as possible to the beginning of the title. Next ensure that the resulting title contains a definite and concise indication of what is written in the paper itself and somehow includes your key finding. Consider avoiding acronyms and abbreviations ( Se = selenium, but Google Scholar and other indexes may not know this).

impact The title should contain as many key words as possible to help both the reader and search engines identify the key concepts. By including, if you can, your key finding(s) in your title you will have created a mini abstract that helps the reader to understand the importance of your paper.

You may find the following books helpful when writing a research paper:

English for Writing Research Papers

https://www.springer.com/gp/book/9783319260921

English for Academic Research: Writing Exercises

https://www.springer.com/gp/book/9781461442974

English for Academic Research: Grammar Exercises

https://www.springer.com/gp/book/9781461442882

English for Academic Research: Vocabulary Exercises

https://www.springer.com/gp/book/9781461442677

3 Titles: Avoid ‘clever’ titles.

1) A hidden world inside rice seeds: Indol acetic acid production and amylase activity from endophytes bacteria.

Indol acetic acid production and amylase activity from endophytes bacteria.

Indol acetic acid production and amylase activity from endophytes bacteria: the hidden world inside rice seeds.

2) First insights into the enhancement of insecticide activity by a physical mixture with cyclodextrin: a wizard’s cauldron or a chance to explore?

A physical mixture with β-cyclodextrin enhances the insecticide efficacy of Diflubenzuron.

Enhancing insecticide activity using a physical mixture with cyclodextrin: a witch’s cauldron or an opportunity?

Example 1: The NO example is correct, but the first words don’t really give an idea of what the paper is about. Moreover, no search engine is going to be looking for ‘hidden world’ as a key word. If you really want to use such a device, then put it at the end of the title. This creates a two-part title (second YES example) using a colon in the middle. This is a very useful means to shift key information to the beginning, but still retain a more fun or colloquial tone.

Example 2: The NO example is not a great title: i) it begins with a generic expression ( first insights ) and the second part contains a vocabulary mistake (it should be witch’s not wizard’s ) and what does a chance to explore mean? Making mistakes with vocabulary is typical when you try to write a non-technical title. The result is that you give readers an initial bad impression, which may discourage them from reading the rest of the paper. And how many non-natives are going to know what a witch’s cauldron is?

solution and impact Show your title to as many of your colleagues as you can. Ask them if they can improve it by making it more specific and so that it will immediately make sense to the editor and reviewers. Note: If you are particularly pleased with your title because to you it sounds clever or witty, consider rewriting or at least check that other people agree with you!

4 Abstracts: Be concise - especially in the first sentence.

Worldwide there are millions of daily smokers who consume trillions of cigarettes. This determines that cigarette butts are one of the most common types of litter in the world, present in any environment, from the sea to the mountains and from the countryside to the city. These, due to the materials and toxic substances that they contain, are waste with a very high damaging potential for the environment and for living organisms. The solutions applied to try to combat it are still few and scarcely sustainable and, therefore, alternative solutions to landfilling or incineration practices are necessary.

Trillions of cigarettes are smoked daily, making cigarette butts one of the most common types of litter in the world. Due to the materials and toxic substances that they contain, this waste has a very harmful risk for the environment and for living organisms. A few barely sustainable solutions have tried to combat this waste and alternative solutions to landfilling or incineration are needed.

mistake The style of an abstract likely reflects the style of the whole paper. Readers may find the NO! style confusing and thus the essence of the meaning is lost. They may also think that if the abstract is full of redundant words, then the rest of the paper is likely to be full of redundancy too. Readers may thus decide not to read the paper.

solution Only provide the reader with what is strictly necessary. Reducing the number of words will also help you meet the word count set by the journal (i.e. the maximum number of words that you can use in an abstract).

impact The YES! version is more concise, dramatic and memorable, but with no loss of information. It contains 30% fewer words - this will enable you to i) respect the journal’s word count requirements of the abstract; ii) free up more space for providing extra details. You want your Abstract to seem professional. If the English is poor and there is much redundancy the reader may see this as a sign of unclear thinking (as well as unclear English) and may then even doubt the whole research method.

5 Abstracts: Don’t begin the abstract with non key words.

control algorithm for prosthesis application.

An effective control algorithm for prosthesis application has been the subject of research for around 50 years.

paroxysmal sympathetic hyperactivity using the Paroxysmal Sympathetic Hyperactivity—Assessment Measure (PSH-AM) scale in patients with severe consciousness disorders.

The rate of paroxysmal sympathetic hyperactivity was retrospectively assessed using the Paroxysmal Sympathetic Hyperactivity—Assessment Measure (PSH-AM) scale in patients with severe consciousness disorders.

mistake The first line of the abstract is likely to be the first sentence of your paper that the reader will read. If they see a series of words (in italics in the NO! example) that give no indication as to what you did and found in your research, they may stop reading.

solution Shift key words/info to the beginning. Reduce the number of non-key words, i.e. words that do not add value for the reader

impact If the reader sees the key words and key concepts immediately, they will be encouraged to read the rest of the Abstract, and hopefully the rest of the paper.

6 Abstracts: Make it clear why the purpose of your investigation is important.

Olive leaf extracts are of special interest for their proven therapeutic effects although still considered a by-product of table olive and oil industry. phytochemical profiles and antioxidant activities in leaves of 15 Italian Olea europaea L. cultivars grown in the same pedoclimatic conditions. the amount of their seven representative compounds were analyzed by HPLC.

Olive leaf extracts have proven therapeutic effects. However, they are still considered a by-product of the table olive and oil industries. the phytochemical profiles and antioxidant activities in the leaves of 15 Italian Olea europaea L. cultivars grown in the same pedoclimatic conditions. The phenolic profiles and amounts of their seven representative compounds were analyzed by HPLC.

mistake In the NO example the reader is told the purpose of the research, but not the reason why this purpose is important.

solution Don’t just tell the readers what you did, but also why you did it. Do this within the first three sentences of the abstract. Keep the sentences short - this will help to highlight the importance of what your research involves.

impact If you tell your readers near the beginning of the abstract why you carried out your research, they are more likely to continue reading. If you just give them background info or make them wait too long before they discover the rationale underlying your research objectives, readers may simply stop reading.

7 Abstracts: Clearly differentiate between the state-of-the-art and what you did in your research.

The frequency of online racist attacks during the first outbreak of Covid-19 in 2020 the classification of three types of political and social actors posting on social media. These types : i) conspiracy theorists, the alt-right in the USA, and right-wing movements in Europe. The frequency of the postings by executing CFD transient analyses which in analysing racist statements. Finally, the power of the social networks to destroy the lives of innocent people.

the frequency of online racist attacks during the first outbreak of Covid-19 in 2020 to identify three types of political and social actors posting on social media. These types : i) conspiracy theorists, the alt-right in the USA, and right-wing movements in Europe. the frequency of the postings by executing CFD transient analyses, which in analysing racist statements. Finally, the power of the social networks to destroy the lives of innocent people.

, the frequency of online racist attacks during the first outbreak of Covid-19 in 2020 to identify three types of political and social actors posting on social media. These types : i) conspiracy theorists, the alt-right in the USA, and right-wing movements in Europe. The frequency of the postings by executing CFD transient analyses, which in analysing racist statements. Finally, the power of the social networks to destroy the lives of innocent people .

mistake In the abstract above, the authors were trying to describe their own work, i.e. what they did during their research. However, their style is confusing. In fact, in the NO version, the reader cannot be clear whether the authors are talking about their work or another author’s work. This is because they use the passive form, and they use the present tense indifferently whether they are talking about their work or other people’s work. By convention the past simple rather than the present simple is used to indicate what you did (as opposed to what is already known - present tense).

solution If your journal allows, use the personal form we . You can use it in combination with phrases such as in this work / paper / study , and this work / paper / study shows that ... Use the past simple ( were calculated , rather than the present is calculated or the present prefect has been calculated ) to indicate what you did.

There are two solutions shown in the YES column. The first YES solution is written in a personal style using we and the verbs that describe what the authors did are in the past form. The reader is thus certain that the authors are talking about their work.

The second YES solution is written in an impersonal style using the passive form. However, it is still relatively clear when the authors are talking about their work (they use the past tense) and when they are talking about other researchers (they use the present tense, e.g. CFD transient analyses which are commonly used in analysing racist statements).

impact If it is clear to the reader what your particular contribution is, he/she is more likely to continue reading the paper. This factor is even more important for the reviewers of your paper. If they don’t understand what you did and how you are filling the gap in the state of the art, then they will be less inclined to recommend your paper for publication.

8 Structured Abstracts - Background: Be careful of tense usage.

Background: Plasma clearance of iohexol to be a reliable and relatively inexpensive method for glomerular filtration rate (GFR) evaluation in different veterinary species, included horses. In humans and dogs, aging in a progressive decline in GFR, as a result of modifications in renal architecture and reduction in renal reserve. The relationship between aging and GFR has never been investigated in horses.

Background: The plasma clearance of iohexol to be a reliable and relatively inexpensive method to assess the glomerular filtration rate (GFR) in several veterinary species, including horses. In humans and dogs, aging to a progressive decline in GFR, as a result of modifications in renal architecture and reduction in renal reserve. The relationship between aging and GFR in horses.

mistake This section is entitled Background, so you are not talking about what you did in your research, but about the state of the art, i.e. what we know at the moment. Thus ’has proved’ indicates the situation until now, whereas the past tense ( showed ) would imply that you made this discovery. Likewise, aging resulted implies that you are talking about your work, whereas leads to means that you are talking in general, i.e. what is already known. On the other hand has never been is correct because it means from the past until now, and it implies that in this paper this topic will be investigated for the first time.

solution For details on tense usage in Abstracts and background information see:

impact If you use the correct tenses, readers will not be confused between what other researchers have done and what you did.

9 Abstracts: When writing a single paragraph, write it like a ’structured abstract’.

In this paper we investigate whether clomiphene citrate (CC) treatment affect the biosynthesis and metabolism of both sexual hormones and glucocorticoid in functional obese hypogonadal men, considering the presence of both LH and estrogen receptors on both the gonadal and adrenal glands. CC treatment in functional male hypogonadism has been shown to increase endogenous serum T and estrogen levels by stimulating Luteinizing Hormone (LH) and Follicle Stimulating Hormone (FSH) secretion from hypothalamus and pituitary gland. We observed that the fold changes induced by CC compared with those observed after Plac, were significantly higher for..

In this paper we show that CC therapy can stimulate the steroidogenesis both in the testis and in the adrenal gland, as was proved by the rise in serum testosterone (T) and cortisol (F) levels in all our participants. Furthermore,.... CC treatment in functional male hypogonadism has been shown to increase endogenous serum T and estrogen levels by.... We adopted a randomized cross-over double blind controlled study (RCT) using... A total of 21 out of the 24 enrolled obese hypogonadal men concluded the study. Inclusion criteria were:...We observed that the fold changes induced by CC compared with those observed after Plac, were significantly higher for.... Although this study is the first to detect an effect of CC on both testicular and adrenal steroidogenesis However,... In conclusion, CC is able to increase T production in obese dysnetabolic hypogonadal patients and should be considered as...

mistake One of the biggest mistakes in writing an abstract is to forget that the abstract is a summary of the entire paper. The NO! example is little more than an introduction to the topic with some results. The author has forgotten to mention the methods, limitations and implications. Note however that not all journals require you to mention the limitations and implications in your abstract.

solution To avoid this problem, imagine that you are writing a structured abstract. If you answer the questions / headings typically used in a structured abstract, then you will remember to include everything. You will then produce an abstract like the YES example in the left-hand column.

example of structured abstract

Summary answer : CC therapy can... Furthermore,....

What is known already : CC treatment has been shown to....

Study design, size, duration : This was a randomized cross-over double blind controlled study (RCT) using...

Participants/materials, setting, methods : 21 out of the 24 enrolled men concluded the study. Inclusion criteria were:...

Main results and the role of chance : We observed that....

Limitations, reasons for caution : This study is the first to... However,...

Wider implications of the findings : CC is able to increase T production and should be considered as...

impact Readers read an abstract to understand what the whole paper is about. By using a structured abstract as a template you will provide readers and reviewers with all the standard information that is required.

10 Abstract and Introduction: Avoid the word ’attempt’ and avoid making bold statements beginning with ’this is the first …".

This study is the first attempt to address a fundamental question: How does color impact on human decision marking?

To the best of our knowledge, this study is the first to address the following fundamental question: How does color impact on human decision making?

mistake The word attempt is a little misleading - it suggests that you tried to do something but doesn’t tell the reader whether you actually succeeded or not.

Saying this is the first time … may be dangerous because you can rarely be 100% sure that you are the first to do something.

solution Remove attempt . Precede this is the first time with one of the following: to the best of our knowledge … we believe that … as far as we are aware …

impact By removing attempt you clarify for the reader that you succeeded in your task. By adding to the best of our knowledge you protect yourself from possible criticism by the reviewers that in reality this is not the first time. If your overall tone is confident but not arrogant, you will gain the trust of your readers.

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Wallwork, A., Southern, A. (2020). Chapter 1 Research Papers: Titles and Abstracts. In: 100 Tips to Avoid Mistakes in Academic Writing and Presenting. English for Academic Research. Springer, Cham. https://doi.org/10.1007/978-3-030-44214-9_1

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How to Write a Research Paper: Parts of the Paper

  • Choosing Your Topic
  • Citation & Style Guides This link opens in a new window
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Parts of the Research Paper Papers should have a beginning, a middle, and an end. Your introductory paragraph should grab the reader's attention, state your main idea, and indicate how you will support it. The body of the paper should expand on what you have stated in the introduction. Finally, the conclusion restates the paper's thesis and should explain what you have learned, giving a wrap up of your main ideas.

1. The Title The title should be specific and indicate the theme of the research and what ideas it addresses. Use keywords that help explain your paper's topic to the reader. Try to avoid abbreviations and jargon. Think about keywords that people would use to search for your paper and include them in your title.

2. The Abstract The abstract is used by readers to get a quick overview of your paper. Typically, they are about 200 words in length (120 words minimum to  250 words maximum). The abstract should introduce the topic and thesis, and should provide a general statement about what you have found in your research. The abstract allows you to mention each major aspect of your topic and helps readers decide whether they want to read the rest of the paper. Because it is a summary of the entire research paper, it is often written last. 

3. The Introduction The introduction should be designed to attract the reader's attention and explain the focus of the research. You will introduce your overview of the topic,  your main points of information, and why this subject is important. You can introduce the current understanding and background information about the topic. Toward the end of the introduction, you add your thesis statement, and explain how you will provide information to support your research questions. This provides the purpose and focus for the rest of the paper.

4. Thesis Statement Most papers will have a thesis statement or main idea and supporting facts/ideas/arguments. State your main idea (something of interest or something to be proven or argued for or against) as your thesis statement, and then provide your supporting facts and arguments. A thesis statement is a declarative sentence that asserts the position a paper will be taking. It also points toward the paper's development. This statement should be both specific and arguable. Generally, the thesis statement will be placed at the end of the first paragraph of your paper. The remainder of your paper will support this thesis.

Students often learn to write a thesis as a first step in the writing process, but often, after research, a writer's viewpoint may change. Therefore a thesis statement may be one of the final steps in writing. 

Examples of Thesis Statements from Purdue OWL

5. The Literature Review The purpose of the literature review is to describe past important research and how it specifically relates to the research thesis. It should be a synthesis of the previous literature and the new idea being researched. The review should examine the major theories related to the topic to date and their contributors. It should include all relevant findings from credible sources, such as academic books and peer-reviewed journal articles. You will want  to:

  • Explain how the literature helps the researcher understand the topic.
  • Try to show connections and any disparities between the literature.
  • Identify new ways to interpret prior research.
  • Reveal any gaps that exist in the literature.

More about writing a literature review. . .

6. The Discussion ​The purpose of the discussion is to interpret and describe what you have learned from your research. Make the reader understand why your topic is important. The discussion should always demonstrate what you have learned from your readings (and viewings) and how that learning has made the topic evolve, especially from the short description of main points in the introduction.Explain any new understanding or insights you have had after reading your articles and/or books. Paragraphs should use transitioning sentences to develop how one paragraph idea leads to the next. The discussion will always connect to the introduction, your thesis statement, and the literature you reviewed, but it does not simply repeat or rearrange the introduction. You want to: 

  • Demonstrate critical thinking, not just reporting back facts that you gathered.
  • If possible, tell how the topic has evolved over the past and give it's implications for the future.
  • Fully explain your main ideas with supporting information.
  • Explain why your thesis is correct giving arguments to counter points.

7. The Conclusion A concluding paragraph is a brief summary of your main ideas and restates the paper's main thesis, giving the reader the sense that the stated goal of the paper has been accomplished. What have you learned by doing this research that you didn't know before? What conclusions have you drawn? You may also want to suggest further areas of study, improvement of research possibilities, etc. to demonstrate your critical thinking regarding your research.

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Research Method

Home » Table of Contents – Types, Formats, Examples

Table of Contents – Types, Formats, Examples

Table of Contents

Table of Contents

Definition:

Table of contents (TOC) is a list of the headings or sections in a document or book, arranged in the order in which they appear. It serves as a roadmap or guide to the contents of the document, allowing readers to quickly find specific information they are looking for.

A typical table of contents includes chapter titles, section headings, subheadings, and their corresponding page numbers.

The table of contents is usually located at the beginning of the document or book, after the title page and any front matter, such as a preface or introduction.

Table of Contents in Research

In Research, A Table of Contents (TOC) is a structured list of the main sections or chapters of a research paper , Thesis and Dissertation . It provides readers with an overview of the organization and structure of the document, allowing them to quickly locate specific information and navigate through the document.

Importance of Table of Contents

Here are some reasons why a TOC is important:

  • Navigation : It serves as a roadmap that helps readers navigate the document easily. By providing a clear and concise overview of the contents, readers can quickly locate the section they need to read without having to search through the entire document.
  • Organization : A well-structured TOC reflects the organization of the document. It helps to organize the content logically and categorize it into easily digestible chunks, which makes it easier for readers to understand and follow.
  • Clarity : It can help to clarify the document’s purpose, scope, and structure. It provides an overview of the document’s main topics and subtopics, which can help readers to understand the content’s overall message.
  • Efficiency : This can save readers time and effort by allowing them to skip to the section they need to read, rather than having to go through the entire document.
  • Professionalism : Including a Table of Contents in a document shows that the author has taken the time and effort to organize the content properly. It adds a level of professionalism and credibility to the document.

Types of Table of Contents

There are different types of table of contents depending on the purpose and structure of the document. Here are some examples:

Simple Table of Contents

This is a basic table of contents that lists the major sections or chapters of a document along with their corresponding page numbers.

Example: Table of Contents

I. Introduction …………………………………………. 1

II. Literature Review ………………………………… 3

III. Methodology ……………………………………… 6

IV. Results …………………………………………….. 9

V. Discussion …………………………………………. 12

VI. Conclusion ……………………………………….. 15

Expanded Table of Contents

This type of table of contents provides more detailed information about the contents of each section or chapter, including subsections and subheadings.

A. Background …………………………………….. 1

B. Problem Statement ………………………….. 2

C. Research Questions ……………………….. 3

II. Literature Review ………………………………… 5

A. Theoretical Framework …………………… 5

B. Previous Research ………………………….. 6

C. Gaps and Limitations ……………………… 8 I

II. Methodology ……………………………………… 11

A. Research Design ……………………………. 11

B. Data Collection …………………………….. 12

C. Data Analysis ……………………………….. 13

IV. Results …………………………………………….. 15

A. Descriptive Statistics ……………………… 15

B. Hypothesis Testing …………………………. 17

V. Discussion …………………………………………. 20

A. Interpretation of Findings ……………… 20

B. Implications for Practice ………………… 22

VI. Conclusion ……………………………………….. 25

A. Summary of Findings ……………………… 25

B. Contributions and Recommendations ….. 27

Graphic Table of Contents

This type of table of contents uses visual aids, such as icons or images, to represent the different sections or chapters of a document.

I. Introduction …………………………………………. [image of a light bulb]

II. Literature Review ………………………………… [image of a book]

III. Methodology ……………………………………… [image of a microscope]

IV. Results …………………………………………….. [image of a graph]

V. Discussion …………………………………………. [image of a conversation bubble]

Alphabetical Table of Contents

This type of table of contents lists the different topics or keywords in alphabetical order, along with their corresponding page numbers.

A. Abstract ……………………………………………… 1

B. Background …………………………………………. 3

C. Conclusion …………………………………………. 10

D. Data Analysis …………………………………….. 8

E. Ethics ……………………………………………….. 6

F. Findings ……………………………………………… 7

G. Introduction ……………………………………….. 1

H. Hypothesis ………………………………………….. 5

I. Literature Review ………………………………… 2

J. Methodology ……………………………………… 4

K. Limitations …………………………………………. 9

L. Results ………………………………………………… 7

M. Discussion …………………………………………. 10

Hierarchical Table of Contents

This type of table of contents displays the different levels of headings and subheadings in a hierarchical order, indicating the relative importance and relationship between the different sections.

    A. Background …………………………………….. 2

      B. Purpose of the Study ……………………….. 3

      A. Theoretical Framework …………………… 5

             1. Concept A ……………………………….. 6

                    a. Definition ………………………….. 6

                     b. Example ……………………………. 7

              2. Concept B ……………………………….. 8

       B. Previous Research ………………………….. 9

III. Methodology ……………………………………… 12

       A. Research Design ……………………………. 12

             1. Sample ……………………………………. 13

               2. Procedure ………………………………. 14

       B. Data Collection …………………………….. 15

            1. Instrumentation ……………………….. 16

            2. Validity and Reliability ………………. 17

       C. Data Analysis ……………………………….. 18

          1. Descriptive Statistics …………………… 19

           2. Inferential Statistics ………………….. 20

IV. Result s …………………………………………….. 22

    A. Overview of Findings ……………………… 22

B. Hypothesis Testing …………………………. 23

V. Discussion …………………………………………. 26

A. Interpretation of Findings ………………… 26

B. Implications for Practice ………………… 28

VI. Conclusion ……………………………………….. 31

A. Summary of Findings ……………………… 31

B. Contributions and Recommendations ….. 33

Table of Contents Format

Here’s an example format for a Table of Contents:

I. Introduction

C. Methodology

II. Background

A. Historical Context

B. Literature Review

III. Methodology

A. Research Design

B. Data Collection

C. Data Analysis

IV. Results

A. Descriptive Statistics

B. Inferential Statistics

C. Qualitative Findings

V. Discussion

A. Interpretation of Results

B. Implications for Practice

C. Limitations and Future Research

VI. Conclusion

A. Summary of Findings

B. Contributions to the Field

C. Final Remarks

VII. References

VIII. Appendices

Note : This is just an example format and can vary depending on the type of document or research paper you are writing.

When to use Table of Contents

A TOC can be particularly useful in the following cases:

  • Lengthy documents : If the document is lengthy, with several sections and subsections, a Table of contents can help readers quickly navigate the document and find the relevant information.
  • Complex documents: If the document is complex, with multiple topics or themes, a TOC can help readers understand the relationships between the different sections and how they are connected.
  • Technical documents: If the document is technical, with a lot of jargon or specialized terminology, This can help readers understand the organization of the document and locate the information they need.
  • Legal documents: If the document is a legal document, such as a contract or a legal brief, It helps readers quickly locate specific sections or provisions.

How to Make a Table of Contents

Here are the steps to create a table of contents:

  • Organize your document: Before you start making a table of contents, organize your document into sections and subsections. Each section should have a clear and descriptive heading that summarizes the content.
  • Add heading styles : Use the heading styles in your word processor to format the headings in your document. The heading styles are usually named Heading 1, Heading 2, Heading 3, and so on. Apply the appropriate heading style to each section heading in your document.
  • Insert a table of contents: Once you’ve added headings to your document, you can insert a table of contents. In Microsoft Word, go to the References tab, click on Table of Contents, and choose a style from the list. The table of contents will be inserted into your document.
  • Update the table of contents: If you make changes to your document, such as adding or deleting sections, you’ll need to update the table of contents. In Microsoft Word, right-click on the table of contents and select Update Field. Choose whether you want to update the page numbers or the entire table, and click OK.

Purpose of Table of Contents

A table of contents (TOC) serves several purposes, including:

  • Marketing : It can be used as a marketing tool to entice readers to read a book or document. By highlighting the most interesting or compelling sections, a TOC can give readers a preview of what’s to come and encourage them to dive deeper into the content.
  • Accessibility : A TOC can make a document or book more accessible to people with disabilities, such as those who use screen readers or other assistive technologies. By providing a clear and organized overview of the content, a TOC can help these readers navigate the material more easily.
  • Collaboration : This can be used as a collaboration tool to help multiple authors or editors work together on a document or book. By providing a shared framework for organizing the content, a TOC can help ensure that everyone is on the same page and working towards the same goals.
  • Reference : It can serve as a reference tool for readers who need to revisit specific sections of a document or book. By providing a clear overview of the content and organization, a TOC can help readers quickly locate the information they need, even if they don’t remember exactly where it was located.

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How to write Chapter 1: Introduction

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How to write Introduction Chapter for Project Proposal (CP 3005)

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Research proposal outline

JONATHAN N G U G I KN

Title  A concise statement of the main topic and should identify the variables  Should be a reflection of the contents of the document  Fully explanatory when standing alone  Should not contain redundancies such as 'a study of … or an investigation of …  Abbreviations should not appear in the title  Scientific names should be in italics should contain not more than 23 words ii) Author's name and affiliation  Avoid the use of the words like 'By….from….  Preferred order of names is to start with first, middle then the last name  Full names should be used, initials should be avoided  Titles like Dr. should not appear in the names iii) Affiliation  The affiliation should be well illustrated i.e. A thesis / proposal submitted to the department of …. In the school of …. In the partial fulfillment of the requirements for the award of the degree of ….. of Kenyatta University  The month and the year should follow at the bottom of the caption Note: for the proposals (spiral bound) the cover should include the title, author and the affiliation (all in one page) and centered B) DECLARATION  It should include both the candidate's and the supervisor's declaration and duly signed This proposal / thesis is my original work and has not been presented for a degree in any other University …………………………………… …………………………….

research chapter 1 contents

Robertus Willy

Langley, BC: Trinity Western University. …

Paul T P Wong

Parlindungan Pardede

abdul rahim

Holuphumiee Adegbaju

tinuade adeola

Education India: A Quarterly Refereed Journal of Dialogues on Education

Shubham kumar Sanu , Vishwa Raj Sharma , Dr Mukesh Kumar , Smriti Shreya

Writing a research proposal for an early career researcher is one of the toughest part of research work. A research proposal is a blueprint to conduct research work and a well-structured proposal provides smooth functioning for the proposed research. Generally, young researchers face various types of problem in structuring a good research proposal in absence of proper guidelines, steps and strategies. This paper aims to provide a general guideline to the students and researchers to develop a wellstructured research proposal for the purpose of PhD/dissertation/research projects, etc. The concept and significance of a research proposal, how to start research work, the process of producing and appropriate sections for a good research proposal has been discussed in great detail.

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Kordel

Academic research and writing

A concise introduction

Chapter 1 – Primer

Introduction to chapter 1.

Chapter 1 introduces you to the world of academic research and writing from a practical, terminological and philosophical perspective. To start with, four sample cases exemplify how academic research is embedded in professional, university, institutional and collaborative scenarios. As a thread for you, the topic “windmill financing”, appearing as a recurring theme throughout this course, is used in each of the four sample cases; however, every sample case describes a different setting in order to illustrate different manifestations of academic research. Furthermore, relevant key terms such as academia, science and theory as well as method, set of methods and methodology are discussed providing a terminological foundation for the content of the subsequent chapters. Philosophical considerations are presented in a concise way. The focus is on the terms truth and theories of truth as well as ontological positions and epistemic objectives. The concept of models, as simplifications of reality, is introduced. Finally, the structure of the subject matter “academic research and writing” is presented as a graphic. This illustration is used in order to explain the structure of the following chapters and will reappear as an entry point at the beginning of the subsequent chapters.

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Online Guide to Writing and Research

The research process, explore more of umgc.

  • Online Guide to Writing

Structuring the Research Paper

Formal research structure.

These are the primary purposes for formal research:

enter the discourse, or conversation, of other writers and scholars in your field

learn how others in your field use primary and secondary resources

find and understand raw data and information

Top view of textured wooden desk prepared for work and exploration - wooden pegs, domino, cubes and puzzles with blank notepads,  paper and colourful pencils lying on it.

For the formal academic research assignment, consider an organizational pattern typically used for primary academic research.  The pattern includes the following: introduction, methods, results, discussion, and conclusions/recommendations.

Usually, research papers flow from the general to the specific and back to the general in their organization. The introduction uses a general-to-specific movement in its organization, establishing the thesis and setting the context for the conversation. The methods and results sections are more detailed and specific, providing support for the generalizations made in the introduction. The discussion section moves toward an increasingly more general discussion of the subject, leading to the conclusions and recommendations, which then generalize the conversation again.

Sections of a Formal Structure

The introduction section.

Many students will find that writing a structured  introduction  gets them started and gives them the focus needed to significantly improve their entire paper. 

Introductions usually have three parts:

presentation of the problem statement, the topic, or the research inquiry

purpose and focus of your paper

summary or overview of the writer’s position or arguments

In the first part of the introduction—the presentation of the problem or the research inquiry—state the problem or express it so that the question is implied. Then, sketch the background on the problem and review the literature on it to give your readers a context that shows them how your research inquiry fits into the conversation currently ongoing in your subject area. 

In the second part of the introduction, state your purpose and focus. Here, you may even present your actual thesis. Sometimes your purpose statement can take the place of the thesis by letting your reader know your intentions. 

The third part of the introduction, the summary or overview of the paper, briefly leads readers through the discussion, forecasting the main ideas and giving readers a blueprint for the paper. 

The following example provides a blueprint for a well-organized introduction.

Example of an Introduction

Entrepreneurial Marketing: The Critical Difference

In an article in the Harvard Business Review, John A. Welsh and Jerry F. White remind us that “a small business is not a little big business.” An entrepreneur is not a multinational conglomerate but a profit-seeking individual. To survive, he must have a different outlook and must apply different principles to his endeavors than does the president of a large or even medium-sized corporation. Not only does the scale of small and big businesses differ, but small businesses also suffer from what the Harvard Business Review article calls “resource poverty.” This is a problem and opportunity that requires an entirely different approach to marketing. Where large ad budgets are not necessary or feasible, where expensive ad production squanders limited capital, where every marketing dollar must do the work of two dollars, if not five dollars or even ten, where a person’s company, capital, and material well-being are all on the line—that is, where guerrilla marketing can save the day and secure the bottom line (Levinson, 1984, p. 9).

By reviewing the introductions to research articles in the discipline in which you are writing your research paper, you can get an idea of what is considered the norm for that discipline. Study several of these before you begin your paper so that you know what may be expected. If you are unsure of the kind of introduction your paper needs, ask your professor for more information.  The introduction is normally written in present tense.

THE METHODS SECTION

The methods section of your research paper should describe in detail what methodology and special materials if any, you used to think through or perform your research. You should include any materials you used or designed for yourself, such as questionnaires or interview questions, to generate data or information for your research paper. You want to include any methodologies that are specific to your particular field of study, such as lab procedures for a lab experiment or data-gathering instruments for field research. The methods section is usually written in the past tense.

THE RESULTS SECTION

How you present the results of your research depends on what kind of research you did, your subject matter, and your readers’ expectations. 

Quantitative information —data that can be measured—can be presented systematically and economically in tables, charts, and graphs. Quantitative information includes quantities and comparisons of sets of data. 

Qualitative information , which includes brief descriptions, explanations, or instructions, can also be presented in prose tables. This kind of descriptive or explanatory information, however, is often presented in essay-like prose or even lists.

There are specific conventions for creating tables, charts, and graphs and organizing the information they contain. In general, you should use them only when you are sure they will enlighten your readers rather than confuse them. In the accompanying explanation and discussion, always refer to the graphic by number and explain specifically what you are referring to; you can also provide a caption for the graphic. The rule of thumb for presenting a graphic is first to introduce it by name, show it, and then interpret it. The results section is usually written in the past tense.

THE DISCUSSION SECTION

Your discussion section should generalize what you have learned from your research. One way to generalize is to explain the consequences or meaning of your results and then make your points that support and refer back to the statements you made in your introduction. Your discussion should be organized so that it relates directly to your thesis. You want to avoid introducing new ideas here or discussing tangential issues not directly related to the exploration and discovery of your thesis. The discussion section, along with the introduction, is usually written in the present tense.

THE CONCLUSIONS AND RECOMMENDATIONS SECTION

Your conclusion ties your research to your thesis, binding together all the main ideas in your thinking and writing. By presenting the logical outcome of your research and thinking, your conclusion answers your research inquiry for your reader. Your conclusions should relate directly to the ideas presented in your introduction section and should not present any new ideas.

You may be asked to present your recommendations separately in your research assignment. If so, you will want to add some elements to your conclusion section. For example, you may be asked to recommend a course of action, make a prediction, propose a solution to a problem, offer a judgment, or speculate on the implications and consequences of your ideas. The conclusions and recommendations section is usually written in the present tense.

Key Takeaways

  • For the formal academic research assignment, consider an organizational pattern typically used for primary academic research. 
  •  The pattern includes the following: introduction, methods, results, discussion, and conclusions/recommendations.

Mailing Address: 3501 University Blvd. East, Adelphi, MD 20783 This work is licensed under a  Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License . © 2022 UMGC. All links to external sites were verified at the time of publication. UMGC is not responsible for the validity or integrity of information located at external sites.

Table of Contents: Online Guide to Writing

Chapter 1: College Writing

How Does College Writing Differ from Workplace Writing?

What Is College Writing?

Why So Much Emphasis on Writing?

Chapter 2: The Writing Process

Doing Exploratory Research

Getting from Notes to Your Draft

Introduction

Prewriting - Techniques to Get Started - Mining Your Intuition

Prewriting: Targeting Your Audience

Prewriting: Techniques to Get Started

Prewriting: Understanding Your Assignment

Rewriting: Being Your Own Critic

Rewriting: Creating a Revision Strategy

Rewriting: Getting Feedback

Rewriting: The Final Draft

Techniques to Get Started - Outlining

Techniques to Get Started - Using Systematic Techniques

Thesis Statement and Controlling Idea

Writing: Getting from Notes to Your Draft - Freewriting

Writing: Getting from Notes to Your Draft - Summarizing Your Ideas

Writing: Outlining What You Will Write

Chapter 3: Thinking Strategies

A Word About Style, Voice, and Tone

A Word About Style, Voice, and Tone: Style Through Vocabulary and Diction

Critical Strategies and Writing

Critical Strategies and Writing: Analysis

Critical Strategies and Writing: Evaluation

Critical Strategies and Writing: Persuasion

Critical Strategies and Writing: Synthesis

Developing a Paper Using Strategies

Kinds of Assignments You Will Write

Patterns for Presenting Information

Patterns for Presenting Information: Critiques

Patterns for Presenting Information: Discussing Raw Data

Patterns for Presenting Information: General-to-Specific Pattern

Patterns for Presenting Information: Problem-Cause-Solution Pattern

Patterns for Presenting Information: Specific-to-General Pattern

Patterns for Presenting Information: Summaries and Abstracts

Supporting with Research and Examples

Writing Essay Examinations

Writing Essay Examinations: Make Your Answer Relevant and Complete

Writing Essay Examinations: Organize Thinking Before Writing

Writing Essay Examinations: Read and Understand the Question

Chapter 4: The Research Process

Planning and Writing a Research Paper

Planning and Writing a Research Paper: Ask a Research Question

Planning and Writing a Research Paper: Cite Sources

Planning and Writing a Research Paper: Collect Evidence

Planning and Writing a Research Paper: Decide Your Point of View, or Role, for Your Research

Planning and Writing a Research Paper: Draw Conclusions

Planning and Writing a Research Paper: Find a Topic and Get an Overview

Planning and Writing a Research Paper: Manage Your Resources

Planning and Writing a Research Paper: Outline

Planning and Writing a Research Paper: Survey the Literature

Planning and Writing a Research Paper: Work Your Sources into Your Research Writing

Research Resources: Where Are Research Resources Found? - Human Resources

Research Resources: What Are Research Resources?

Research Resources: Where Are Research Resources Found?

Research Resources: Where Are Research Resources Found? - Electronic Resources

Research Resources: Where Are Research Resources Found? - Print Resources

Structuring the Research Paper: Formal Research Structure

Structuring the Research Paper: Informal Research Structure

The Nature of Research

The Research Assignment: How Should Research Sources Be Evaluated?

The Research Assignment: When Is Research Needed?

The Research Assignment: Why Perform Research?

Chapter 5: Academic Integrity

Academic Integrity

Giving Credit to Sources

Giving Credit to Sources: Copyright Laws

Giving Credit to Sources: Documentation

Giving Credit to Sources: Style Guides

Integrating Sources

Practicing Academic Integrity

Practicing Academic Integrity: Keeping Accurate Records

Practicing Academic Integrity: Managing Source Material

Practicing Academic Integrity: Managing Source Material - Paraphrasing Your Source

Practicing Academic Integrity: Managing Source Material - Quoting Your Source

Practicing Academic Integrity: Managing Source Material - Summarizing Your Sources

Types of Documentation

Types of Documentation: Bibliographies and Source Lists

Types of Documentation: Citing World Wide Web Sources

Types of Documentation: In-Text or Parenthetical Citations

Types of Documentation: In-Text or Parenthetical Citations - APA Style

Types of Documentation: In-Text or Parenthetical Citations - CSE/CBE Style

Types of Documentation: In-Text or Parenthetical Citations - Chicago Style

Types of Documentation: In-Text or Parenthetical Citations - MLA Style

Types of Documentation: Note Citations

Chapter 6: Using Library Resources

Finding Library Resources

Chapter 7: Assessing Your Writing

How Is Writing Graded?

How Is Writing Graded?: A General Assessment Tool

The Draft Stage

The Draft Stage: The First Draft

The Draft Stage: The Revision Process and the Final Draft

The Draft Stage: Using Feedback

The Research Stage

Using Assessment to Improve Your Writing

Chapter 8: Other Frequently Assigned Papers

Reviews and Reaction Papers: Article and Book Reviews

Reviews and Reaction Papers: Reaction Papers

Writing Arguments

Writing Arguments: Adapting the Argument Structure

Writing Arguments: Purposes of Argument

Writing Arguments: References to Consult for Writing Arguments

Writing Arguments: Steps to Writing an Argument - Anticipate Active Opposition

Writing Arguments: Steps to Writing an Argument - Determine Your Organization

Writing Arguments: Steps to Writing an Argument - Develop Your Argument

Writing Arguments: Steps to Writing an Argument - Introduce Your Argument

Writing Arguments: Steps to Writing an Argument - State Your Thesis or Proposition

Writing Arguments: Steps to Writing an Argument - Write Your Conclusion

Writing Arguments: Types of Argument

Appendix A: Books to Help Improve Your Writing

Dictionaries

General Style Manuals

Researching on the Internet

Special Style Manuals

Writing Handbooks

Appendix B: Collaborative Writing and Peer Reviewing

Collaborative Writing: Assignments to Accompany the Group Project

Collaborative Writing: Informal Progress Report

Collaborative Writing: Issues to Resolve

Collaborative Writing: Methodology

Collaborative Writing: Peer Evaluation

Collaborative Writing: Tasks of Collaborative Writing Group Members

Collaborative Writing: Writing Plan

General Introduction

Peer Reviewing

Appendix C: Developing an Improvement Plan

Working with Your Instructor’s Comments and Grades

Appendix D: Writing Plan and Project Schedule

Devising a Writing Project Plan and Schedule

Reviewing Your Plan with Others

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  • Narrowing Your Topic
  • Problem Statement
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1.4 Designed Experiments

Observational studies vs. experiments.

Ignoring anecdotal evidence, there are two primary types of data collection: observational studies and controlled (designed) experiments . Remember, we typically cannot make claims of causality from observation studies because of the potential presence of confounding factors. However, making causal conclusions based on experiments is often reasonable if we control for those factors.

Suppose you want to investigate the effectiveness of vitamin D in preventing disease. You recruit a group of subjects and ask them if they regularly take vitamin D. You notice that the subjects who take vitamin D exhibit better health on average than those who do not. Does this prove that vitamin D is effective in disease prevention? It does not. There are many differences between the two groups beyond just vitamin D consumption. People who take vitamin D regularly often take other steps to improve their health: exercise, diet, other vitamin supplements, choosing not to smoke. Any one of these factors could influence health. As described, this study does not necessarily prove that vitamin D is the key to disease prevention.

Experiments ultimately aim to provide evidence for use in decision-making, so how could we narrow our focus and make claims of causality? In this section, you will learn important aspects of experimental design.

Designed Experiments

The purpose of an experiment is to investigate the relationship between two variables. When one variable causes change in another, we call the first variable the explanatory variable . The affected variable is called the response variable . In a randomized experiment, the researcher manipulates values of the explanatory variable and measures the resulting changes in the response variable. The different values of the explanatory variable may be called treatments . An experimental unit is a single object or individual being measured.

The main principles to follow in experimental design are:

Randomization

Replication.

In order to provide evidence that the explanatory variable is indeed causing the changes in the response variable, it is necessary to isolate the explanatory variable. The researcher must design the experiment in such a way that there is only one difference between groups being compared: the planned treatments. This is accomplished by randomizing the experimental units placed into treatment groups. When subjects are assigned treatments randomly, all of the potential lurking variables are spread equally among the groups. At this point, the only difference between groups is the one imposed by the researcher. As a result, different outcomes measured in the response variable must be a direct result of the different treatments. In this way, an experiment can show an apparent cause-and-effect connection between the explanatory and response variables.

Recall our previous example of investigating the effectiveness of vitamin D in preventing disease. Individuals in our trial could be randomly assigned, perhaps by flipping a coin, into one of two groups: the control group (no treatment) and the experimental group (extra doses of vitamin D).

The more cases researchers observe, the more accurately they can estimate the effect of the explanatory variable on the response. In a single study, we replicate by collecting a sufficiently large sample. Additionally, a group of scientists may replicate an entire study to verify an earlier finding. It is also helpful to subject individuals to the same treatment more than once, which is known as repeated measures .

The power of suggestion can have an important influence on the outcome of an experiment. Studies have shown that the expectations of the study participant can be as important as the actual medication. In one study of performance-enhancing drugs, researchers noted, “ Results showed that believing one had taken the substance resulted in [performance] times almost as fast as those associated with consuming the drug itself. In contrast, taking the drug without knowledge yielded no significant performance increment.” [1]

It is often difficult to isolate the effects of the explanatory variable. To counter the power of suggestion, researchers set aside one treatment group as a control group . This group is given a placebo treatment—a treatment that cannot influence the response variable. The control group helps researchers balance the effects of being in an experiment with the effects of the active treatments. Of course, if you are participating in a study and you know that you are receiving a pill that contains no actual medication, then the power of suggestion is no longer a factor. Blinding in a randomized experiment preserves the power of suggestion. When a person involved in a research study is blinded, he does not know who is receiving the active treatment(s) and who is receiving the placebo treatment. A double-blind experiment is one in which both the subjects and the researchers involved with the subjects are unaware.

Randomized experiments are an essential tool in research. The U.S. Food and Drug Administration typically requires that a new drug can only be marketed after two independently conducted randomized trials confirm its safety and efficacy; the European Medicines Agency has a similar policy. Large randomized experiments in medicine have provided the basis for major public health initiatives. In 1954, approximately 750,000 children participated in a randomized study comparing the polio vaccine with a placebo. In the United States, the results of the study quickly led to the widespread and successful use of the vaccine for polio prevention.

How does sleep deprivation affect your ability to drive? A recent study measured its effects on 19 professional drivers. Each driver participated in two experimental sessions: one after normal sleep and one after 27 hours of total sleep deprivation. The treatments were assigned in random order. In each session, performance was measured on a variety of tasks including a driving simulation.

The Smell & Taste Treatment and Research Foundation conducted a study to investigate whether smell can affect learning. Subjects completed pencil-and-paper mazes multiple times while wearing masks. They completed the mazes three times wearing floral-scented masks and three times with unscented masks. Participants were assigned at random to wear the floral mask during either the first three or last three trials. For each trial, researchers recorded the time it took to complete the maze and whether the subject’s impression of the mask’s scent was positive, negative, or neutral.

More Experimental Design

There are many different experimental designs from the most basic—a single treatment and control group—to some very complicated designs. When working with more than one treatment in an experimental design setting, these variables are often called factors , especially if they are categorical.   The values of factors are are often called levels . When there are multiple factors, the combinations of each of the levels are called treatment combinations , or interactions. Some basic types of interactions you may see are:

  • Completely randomized
  • Block design
  • Matched pairs design

Completely Randomized

This essential research tool does not require much explanation. It involves figuring out how many treatments will be administered and randomly assigning participants to their respective groups.

Block Design

Researchers sometimes know or suspect that variables outside of the treatment influence the response. Based on this, they may first group individuals into blocks and then randomly draw cases from each block for the treatment groups. This strategy is often referred to as blocking . For instance, if we are looking at the effect of a drug on heart attacks, we might first split patients in the study into low-risk and high-risk blocks, then randomly assign half the patients from each block to the control group and the other half to the treatment group, as shown in the figure below. This strategy ensures each treatment group has an equal number of low-risk and high-risk patients.

Box labeled 'numbered patients' that has 54 blue or orange circles numbered from 1-54. Two arrows point from this box to 2 boxes below it with the caption 'create blocks'. The left box is all of the oragne cirlces grouped toegether labeled 'low-risk patients'. The right box is all of the blue circles grouped together labeled 'high-risk patients'. An arrow points down from the left box and the right box with the caption 'randomly split in half'. The arrows point to a 'Control' box and a 'Treatment' box. Both of these boxes have half orange circles and half blue circles.

Matched Pairs

A matched pairs design is one where very similar individuals (or even the same individual) receive two different treatments (or treatment vs. control) and the results are compared. Though this design is very effective, it can be hard to find many suitably similar individuals. Some common forms of a matched pairs design are twin studies, before-and-after measurements, pre- and post-test situations, and crossover studies.

Was the use of a new wetsuit design responsible for an observed increase in swim velocities at the 2000 Summer Olympics? In a matched pairs study designed to investigate this question, twelve competitive swimmers swam 1,500 meters at maximal speed, once wearing a wetsuit and once wearing a regular swimsuit. The order of wetsuit and swimsuit trials was randomized for each of the 12 swimmers. Table 1.1 shows the average velocity recorded for each swimmer, measured in meters per second (m/s).

Table 1.1: Average velocity of swimmers
swimmer.number wet.suit.velocity swim.suit.velocity velocity.diff
1 1 1.57 1.49 0.08
2 2 1.47 1.37 0.10
3 3 1.42 1.35 0.07
4 4 1.35 1.27 0.08
5 5 1.22 1.12 0.10
6 6 1.75 1.64 0.11
7 7 1.64 1.59 0.05
8 8 1.57 1.52 0.05
9 9 1.56 1.50 0.06
10 10 1.53 1.45 0.08
11 11 1.49 1.44 0.05
12 12 1.51 1.41 0.10

In this data, two sets of observations are uniquely paired so that an observation in one set matches an observation in the other; in this case, each swimmer has two measured velocities, one with a wetsuit and one with a swimsuit. A natural measure of the effect of the wetsuit on swim velocity is the difference between the measured maximum velocities (velocity.diff = wet.suit.velocit – swim.suit.velocity). Even though there are two measurements per individual, using the difference in observations as the variable of interest allows for the problem to be analyzed.

A new windshield treatment claims to repel water more effectively. Ten windshields are tested by simulating rain without the new treatment. The same windshields are then treated, and the experiment is run again. What experiment design is being implemented here?

A new medicine is said to help improve sleep. Eight subjects are picked at random and given the medicine. The mean hours slept for each person were recorded before and after stating the medication. What experiment design is being implemented here?

Click here for more multimedia resources, including podcasts, videos, lecture notes, and worked examples.

Figure References

Figure 1.5: Kindred Grey (2020). “Block design.” CC BY-SA 4.0.

  • McClung, Mary, and Dave Collins, ""Because I know it will!": Placebo Effects of an Ergogenic Acid on Athletic Performance," Journal of Sport & Exercise Psychology, 29 , no. 3 (2007): 382-394. ↵

Data collection where no variables are manipulated

Type of experiment where variables are manipulated and data is collected in a controlled setting

The independent variable in an experiment; the value controlled by researchers

The dependent variable in an experiment; the value that is measured for change at the end of an experiment

Different values or components of the explanatory variable applied in an experiment

Any individual or object to be measured

When an individual goes through a single treatment more than once

A group in a randomized experiment that receives no (or inactive) treatment but is otherwise managed exactly as the other groups

An inactive treatment that has no real effect on the explanatory variable

Not telling participants which treatment they are receiving

The act of blinding both the subjects of an experiment and the researchers who work with the subjects

Variables in an experiment

Certain values of variables in an experiment

Combinations of levels of variables in an experiment

Dividing participants into treatment groups randomly

Grouping individuals based on a variable into "blocks" and then randomizing cases within each block to the treatment groups

Very similar individuals (or even the same individual) receive two different treatments (or treatment vs. control), then the results are compared

Significant Statistics Copyright © 2024 by John Morgan Russell, OpenStaxCollege, OpenIntro is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License , except where otherwise noted.

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1.5 Approaches to Organizational Communication Research

Learning Objectives

  • Explain what is meant by the social-scientific approach to organizational communication.
  • Explain what is meant by the interpretive approach to organizational communication.
  • Explain what is meant by the critical approach to organizational communication.

In Table 1.3 you saw the basic history or of organizational communication and how it’s grown into the academic discipline that it is today. The earliest years in the development of the field were predominantly marked by either thought pieces written about organizational communication or were driven by social-scientific/quantitative research. If you read Table 1.3 carefully, starting in the early 1980s new voices began emerging in the field of organizational communication brining both qualitative/interpretive and then rhetorical/critical approaches to the study of organizational communication.

In this section, we are going to examine each of these different methodological traditions and the types of research questions commonly posed in each. As authors, we find it very important to have this discussion in the first chapter because you’ll come in contact with all three methodological approaches as you read this book. We want you, as readers, to be able to critically analyze the research we are presenting and understand how the different methodological traditions impact our understanding of the phenomenon that is organizational communication. To help with this purpose, we are going to explore the two major branches of organizational communication: social-scientific/quantitative and qualitative (both interpretive and critical).

Social Scientific/Quantitative

The first major tradition in organizational communication is the social-scientific/quantitative tradition to organizational communication. The bulk of the early work in organizational communication either focused on prescriptive methods for business speaking or came from outside the field of communication studies until the 1960s. The 1960s represented a period when the field started to solidify and create professional boundaries to differentiate itself from business, psychology, sociology, and speech.

During these early years of the field, the goal of organizational communication research was very scientific. In essence, researchers would use theory to form a series of hypotheses, the researchers would then test these hypotheses through experimental observation, and the outcomes of the experimental observations would help the researchers revise the original theory, which inevitably lead to new research questions and hypotheses. The predominant research methodology available at the time stemmed out of the world of social psychology and was based in statistics. As noted in the two studies examining organizational methodology discussed in the history of organizational communication, the bulk of research conducted today is still from this social-scientific or quantitative perspective. For social scientists, there are three general avenues of research that are common: survey, experiments, and content analyses.

Survey Research in Organizational Communication

The first common type of social scientific method utilized in organizational communication is probably the most common in communication research as a whole, the survey. Surveys  involve a series of questions designed to measure individuals’ personality/communication traits, attitudes, beliefs, and/or knowledge on a given subject. Surveys are as popular as they are because you can get massive amounts of information from a wide array of people very quickly. However, one always has to question whether or not a survey is adequately using the right types of participants for a specific study. For example, using a group of college students to discuss workplace violence may not be very accurate because of the limited exposure your average undergraduate college student has in the work world. As such, you want to look for studies that utilize people who not in school and work for a living outside of the college environment if at all possible.

Experimental Research in Organizational Communication

The second type of common social-scientific/quantitative study conducted by communication researchers is the experiment. Like in the physical sciences, the goal of an experiment is to manipulate some facet of a participant’s experience to determine how that participant responds. For example, in a study examining the impact that an initial handshake has on potential interviewers, you could have a trained assistant (someone the participants do not know is working for the researcher) enter into a potential job interview and shake the hands in an aggressive, average firmness, or weak fashion. The goal of this potential study would be to determine if the interviewer’s experiences with the potential job candidate would differ based on the type of handshake he or she used at the beginning of an interview. In this hypothetical study, we, as the researchers, would manipulate the type of handshake an interviewer receives at the beginning of the interview in some kind of random fashion to ensure we are not accidentally biasing the results. Overall, experiments generally involve a lot of planning and time to pull-off competently

Content Analysis in Organizational Communication

The final type of research conducted on the banner of social-scientific/quantitative research is the content analysis. A content analysis involves taking a series of artifacts and numerically coding information contained within the artifacts to see if a discernible pattern emerges. First, we need to define what we mean by artifacts. In this sense of the word, artifacts are objects made by organizational members capturing communication attempts. For example, speeches of CEOs found on YouTube could be a video artifact or press releases from Fortune 500 corporations could be a different type of artifact. Second, we then numerically code these artifacts looking for specific details. For example, maybe we’re going to analyze speeches made by Fortune 500 CEOs looking for terms that resemble patriotic themes: patriotism, United States, duty, honor, America, etc… Our goal would be to get a numerical count of this specific type of image. We could then analyze the incidence of these themes across different organizational types: banking, automotive, etc… In this case, the goal would be to see if different types of organizations have CEOs who are more likely to invoke images of patriotism than other types of organizations. For more information on conducting quantitative research, we recommend reading Wrench, Thomas-Maddox, Richmond, and McCroskey’s Quantitative Research Methods for Communication: A Hands-On Approach .

Example of Quantitative/Social Scientific Research

Individual Differences in Managers’ Use of Humor: Subordinate Perceptions of Managers’ Humor

Brian J. Rizzo, Melissa Bekelja Wanzer, and Melanie Booth-Butterfield (1999)Rizzo, B. J., Wanzer, M. B., & Booth-Butterfield, M. (1999). Individual differences in managers’ use of humor: Subordinate perceptions of managers’ humor. Communication Research Reports, 16 , 360–369.

In this study, Rizzo, Wanzer, and Booth-Butterfield set out to examine subordinates’ perceptions of their manager’s use of humor in the workplace. The researchers recruited 151 participants in introductory communication courses, graduate communication courses, and MBA courses. All participants were either current or past part-time (less than 40 hours per week) or full time (40 hours per week or more) employees of some organization.

The researchers used three mental measures in this study: Self and Manager Humor Orientation (individual’s use of humor in interpersonal interactions—was completed once for self and once for their manager), Humor Behaviors (Individual’s use of humor strategies in the workplace—was completed once for self and once for their manager), Manager Affect (degree to which a subordinate likes her or his manager), and Manager Effectiveness (degree to which a subordinate perceives her or his manager as effective).

The researchers had four hypotheses in this study (taken from page 362):

H1: High humor oriented individuals will report using more humorous behaviors in the workplace than low humor oriented individuals.

H2: Hugh humor oriented individuals will perceive more types of humorous behaviors as appropriate for their manager to use in the workplace than low humor oriented individuals.

H3: Subordinates perceptions of managers’ humor orientation will be positively associated with liking toward these managers.

H4: Employees’ perceptions of mangers’ humor orientation will be positively related to perceptions of managerial effectiveness.

The Results

First, employees who rated themselves as using large amounts of humor in their daily interactions with others used more humorous behaviors in the workplace than those individuals who did not rate themselves as humorous.

Second, employees who rated themselves as using large amounts of humor in their daily interactions with others believed that managers could use a wider array of humor strategies in the workplace than those individuals who did not rate themselves as humorous.

Third, employees’ perceptions of their manager’s use of humor in her or his interactions with others was positively related to a subordinate’s liking of that manager.

Lastly, employees’ perceptions of their manager’s use of humor in her or his interactions with others was positively related to a subordinate’s perception of the effectiveness of that manager.

In essence, all four of this study’s hypotheses were supported.

Qualitative

Research generally divides methods into two different epistemologies, or ways of knowing: social-scientific and humanistic. We’ve briefly discussed the first approach, social-science, in the previous section and we’re going to explore the nature of this humanistic way of knowing, which is generally referred to as qualitative research.Qualitative research is “It is at best an umbrella term covering an array of interpretive techniques which seek to describe, decode, translate, and otherwise come to terms with the meaning, not the frequency, of certain more or less naturally occurring phenomena in the social world” (Van Maanen, 1979, p.520). Because of the variety of different approaches available under the larger title “qualitative,” researchers often discuss two different qualitative lines of inquiry: interpretive and critical. We’ll explore each of these in the rest of this section.

Interpretive

Interpretive research is not an easy idea to nail down, so any discussion of what interpretive research is must start by clearly distinguishing this approach from the social scientific one. According to Amedeo P. Giorgi, the social-scientific (often referred to as positivistic research by qualitative researchers) method can be broken into six general parts:

1. Reductionistic, the goal is to reduce phenomena into operational definitions for easy of study;

2. Deterministic, the belief that outcomes and phenomena are the result of causes that can be duplicated;

3. Predictive, the general goal of scientific research is to predict behavior;

4. Observer independent, researchers attempt to be as objective as possible and avoid influencing the data;

5. Empirical, only data that can be observed or obtained from participants is worthy of analysis;

6. Repeatable, research results should be replicated by other researchers; and

7. Quantitative, all phenomena should be numerically measured.

Fundamentally, Giorgi believed that social-scientific researchers are asking fundamentally wrong questions. Instead of asking how a phenomena should be measured, Giorgi (1971) believed that researchers should ask, “What do the phenomena mean?” (p. 21). Put a different way, interpretive research focuses on “how people communicate in their own natural environments, when they are guided by their own personal objectives, how they give meaning to their communication, especially when they are using communication for those pragmatic objectives that determine and control day-to-day existence” (Chesebro & Borisoff, 2008, p. 451). Let’s break this definition down into its functional parts.

Communicating in Natural Environments

The first major goal of interpretive research is the desire to see how people communicate in their natural environments. By natural environment, interpretive researchers do not want to view people engaging in communication within a laboratory setting. Instead, interpretivists want to observe people going about their daily communicative routines with their coworkers in a fashion that resembles as normal a communication experience as humanly possible. Interpretivists believe that communication that in one’s natural environment will be unforced and will resemble how people actually communicate instead of how they perceive their communication to be, which is an inherent problem with some social-scientific research (especially surveys).

Guided by Personal Objectives

Second, interpretivists want to observe participants as they go about their daily lives doing what they normally would do and not alter their behavior for the researcher(s). One of the inherent differences between social-scientific research and interpretivistic research is that interpretivists do not go into the research encounter expecting to “see” anything specific. Social-scientists set specific hypotheses, determine how to test those hypotheses, and test the hypotheses. By this purpose, social-scientists go into a research encounter expecting to “see” something very specific. Interpretivists, on the other hand, go into a research encounter to observe and learn and ultimately see what their participants show them. Instead of going in with a pre-set agenda, interpretivists watch how people behave when the participants are guided by their own personal objectives and not those of the researcher.

People Giving Meaning to their Own Communication

Lastly, interpretivists are interested in how people understand their own communicative behavior and give meaning to their own communicative behavior. Humans generally behave and communicate for a variety of reasons, and thus understand and prescribe a variety of meanings to their communication. An interpretivist is less concerned with attaching some kind of meaning to a researcher participant than they are with understanding how that research participant views her or his own communicative behavior.

As an outsider looking in, we can ascribe all kinds of incorrect attributions to an individual’s communicative behavior. It’s only when we get inside a communicative interaction from the participant’s point-of-view, that we can truly begin to understand why someone is communicating a specific manner and how that communication is important to her or him. In the organizational environment, maybe a researcher is interested in understanding how people view the balance between their work lives and their personal lives. It’s only after someone engages with people that a researcher can start to develop a better idea of how people view this phenomenon of work-life balance answering the question, “what does this phenomena mean?” Renee Cowan and Mary F. Hoffman did just this in their study examining how people view their work and personal lives in the accompanying sidebar.

For more information on conducting interpretive research, we recommend reading Lindlof and Taylor’s (2002) book on interpretive research methods in communication.

Example of Interpretive/Qualitative Research

The Flexible Organization: How Contemporary Employees Construct the Work/Life Border

Cowan, R., & Hoffman, M. F. (2007). The flexible organization: How contemporary employees construct the work/life border. Qualitative Research Reports in Communication, 8, 37–44.

In this study, the researchers set out to qualitatively examine how individuals manage their work lives and their personal lives with each other. Specifically, the researcher had one overarching research question in this study:

RQ1: How do employees of today define the terms flexibility and permeability in regard to work/life balance?

The researchers recruited 30 participants. All of the participants had to be at least 18 years of age and currently employed in an organization that provided benefits (e.g., retirement, stock options, health care, etc.). 99 percent of the sample were permanent employees, 44 percent were female and 56 percent were male. 70 percent of the sample was married and 76 percent of the sample had children.

All of the participants agreed to take part in an interview about their “perceptions and definitions of work/life balance, what balancing work/life issues meant and looked like in their lives, what their company did that made it easy or difficult to balance work/life issues, and any stories they had heard about people using work/life benefits in their company” (p. 39). Ultimately, the 30 interviews generated 112 single-spaced pages of transcribed text for analysis.

Overall, the researchers found that the terms “flexibility” and “permeability” were used interchangeably by the participants. Furthermore, these issues can be broken into four distinct themes: time, space, evaluation, and compensation.

Time Flexibility. Employees wanted to have flexibility in how their time was calculated by the organizations. This included flex time issues (instead of coming in at 8 and leaving at 4, you could come in at 10 and leave at 6), and the possibility of examining time over a larger period (not always counting up 40 hours within one work week, but averaged over the entire year).

Space Flexibility. Employees saw space issues as a two prong construct: physical space and mental space. Physical space flexibility is the notion that individuals should have the ability to telecommute and work from home when capable. Mental space is the notion that individuals should be allowed to think about work at home and think about home at work.

Evaluation Flexibility. Employees believed that the evaluation of one’s work should be based on the quality of the work itself and not on the amount of time an individual spends in the office doing the work.

Compensation Flexibility. Employees believed that their quality work should receive extra financial compensation (bonuses, increase in pay, etc.) or time compensation (increased number of vacation days, telecommuting options, etc.).

Traditional social-scientific research wants to make hypotheses and test them interpretive research wants to study how people communicate in a natural environment and understand that communication. Critical research is less interested with explaining or understanding organizational communication than it is with “analyzing values and judging, or criticizing, them” (Fink & Gantz, 1996, p. 115). As the word “critical” entails, critical research is about seeing how society, or for our purposes an organization, exists in a world of power imbalances. Within most groups there are those with power and those without power. Critical researchers strongly believe that those with power purposefully prevent those without from achieving equality. As such, “critical scholarship tends to stand on the side of ‘weaker’ parties when studying or commenting upon relations of dominance”(Alvesson & Ashcraft, 2009, p. 61). According to Mats Alvesson and Karen L. Ashcroft, critical theory entails four specific parts:

1. The critical questioning of ideologies, institutions, interests, and identities (what might be called ‘the 4 I’s’) deemed dominate, in some way harmful, and/or unchallenged.

2. Through some form of denaturalization and/or rearticulation.

3. With the aim of inspiring social reform in the presumed interest of the less-privileged and/or majority—particularly resistance. to ‘the 4 I’s’ that tend to fix people into unreflectively receiving and reproducing limited ideas, selves, motives, and practices.

4. While also maintaining at least some degree of recognition that ‘real’ (i.e., lived and living) conditions constrain choice and action in the contemporary organizational world” (Alvesson & Ashcraft, 2009, p. 63).

Questioning the 4 I’s

The first part of critical theory identified by Alvesson and Ashcroft is the idea that critical theory helps people question ideologies, institutions, interests, and identities that appear dominant and are in some way problematic. Let’s look at these in turn. First, we have ideologies , which are the beliefs, myths, and doctrines that guide an individual, group, or organization. From the critical theorists perspective, they want to examine whether or not these ideologies that have been developed within an organization are fundamentally harmful (especially to workers). Furthermore, critical theorists question if specific ideologies have are unchallenged. By unchallenged, we mask whether or not a specific ideology is allowed to be pervasive and no questions the ideology or where it came from and how it stays. Often organizational leaders create ideologies that are inherently problematic for workers. If workers never question these ideologies, they’ll stay in place for years or decades without ever being challenged. Critical theorists attempt to look at a variety of ideologies that exist (and get communicated) within an organization in an attempt to shed the light on how ideologies function to keep workers subjugated by management.

Second, critical theorists examine various institutions that are dominant in society and examine them to see if they are harmful for the general worker. In fact, it’s this category of critical examination that really focuses its attention specifically on how modern organizations are institutions that attempt to create structures that keep workers subjugated. We’ll talk more about this idea in Chapter 4.

Third, critical theorists examine various interests to see if they are harmful to workers and remain unchallenged. By interests , we are specifically referring to whether or not an individual (or group of individuals) has a clear advantage or advancement of a personal or group agenda that is not necessarily clearly articulated to everyone within an organization. One of the more interesting and seedy aspects of modern organizational life is the issue of unarticulated or hidden interests that people (especially those in leadership positions) may have. Critical theorists attempt to seek out these interests and bring them to the light of day in an effort to show workers how they are being manipulated to help people in power achieve these interests. Furthermore, often the interests of those with power are not the same as those without the power.

Lastly, critical researchers attempt to examine various identities that could be harmful or under-challenged. For critical purposes, identity refers to the state of being or believing that you are the same person or thing described or claimed by those with power. Under this premise, workers are often labeled with specific identities that are designed to subjugate the workers. For example, someone may be told that if he or she was a “good worker” then he or she wouldn’t question having to put in 50 of 60 hours a week at a job. Inherent in this use of “good worker” is often the veiled threat that bad workers get fired and good workers have prospects at getting promoted. As such, workers often adopt either the good or bad worker identity without ever realizing that it is a tool of managerial control.

Denaturalization and/or Rearticulation

After identifying relevant ideologies, institutions, interests, and identities, a critical researcher must “articulate an alternative position that challenges conventional representations and critically probes (rather than taking at face value) the reported views and experiences of research participants” (Alvesson, & Ashcraft, 2009, p. 64). In essence, the critical theorist attempts to show individuals that the specific ideologies, institutions, interests, and identities that they believe are steadfast and unchangeable, are in fact creations of people in power and can be altered. Part of this process involves the critical theorists clearly articulating a new vision for ideologies, institutions, interests, and identities that are more egalitarian or worker friendly.

Inspiring Social Reform

Further the notion of rearticulating ideologies, institutions, interests, and identities is taking those changes to a more societal level. The goal of a critical theorist is to not just notice problems that exist in society but to help people change the power imbalances that exist. Part of this process is helping people see new ideas, selves, motives, and practices. In the organizational context, the goal is to emancipate workers or “break away from structures and ideologies that tend to constrain forms of consciousness into pre-specified routes that stifle imagination” (Alvesson & Ashcraft, 2009, p. 64).

Constraining Choice and Action

While it would be wonderful if modern organizations could be utopian enterprises where everyone was truly equal, critical theorists must also realize that overly revolutionary or radical perspectives on organizing and the modern workplace may not be realistic or helpful.  Instead, critical theorists should focus the real lives and experiences that people in modern organizations have. This isn’t to say that critical theorists must always be strictly “realistic,” but rather critical scholarship “seeks to acknowledge how realizing ideals such as class, gender, race, and ecological justice may have drastic consequences for the material functioning of organizations alongside effects on member subjectivities ” (Alvesson & Ashcraft, 2009, p. 65).

Overall, critical theory provides a very interesting and specific proactive perspective on organizational communication scholarship. For more information on conducting rhetorical/critical research, we recommend reading either Foss’ (2004) or Swartz (1996) books on rhetorical/critical research methods in communication.

Example of Rhetorical/Critical Scientific Research

The Communicational Basis of the Organizational Text as Macroactor: A Case Study of Multilevel Marketing Discourse

Carl, W. J. (2005). The communicational basis of the organizational text as macroactor: A case study of multilevel marketing discourse. Qualitative Research Reports in Communication, 6, 21–29.

In this study, Carl wanted to examine a macroactor (an individual who is empowered to speak on behalf of a large number of people). In this specific analysis, the macroactor was a letter to the editor in Forbes magazine by Ken McDonald the managing director of Quixtar, Inc. Prior to this letter, Karen J. Bannan had written an article in Forbes magazine titled “Amway.com” discussing how the notorious multi-level marketing firm Amway was the sister company of Quixtar along with the perils of multilevel marketing. McDonald’s letter in response to the Bannan letter to the editor took issue with the article because it “’did not provide an accurate picture of the company,’ citing an inaccurate understanding of the corporate relationship among Amway, Quixtar, and Alticor, unfair representations of Quixtar business meetings as ‘cult-like,’ and only publishing accounts from dissatisfied ‘Independent Business Owners’” (p. 23).

The purpose of Carl’s analysis of McDonald’s letter was to demonstrate that the letter is a clear piece of organizational rhetoric. While the organization attempts to hide its actions in the voice of a single individual speaking out, the very act of this letter is clearly a message with backing from the institution itself. To aid in the development of his argument, McDonald examined four major issues “(1) the features of the text that make it a letter to the editor and not, for example, a press release or news story or some other kind of text [company logo, date, salutation, name of author, author identity, etc].; (2) the issue of authorship and its authorizing function [the signature on the letter with the company’s logo makes the letter act as a function of the organization itself]; (3) the presuppositions that, thought absent, are necessary for the text to ‘make sense’ to its audience [the primary presupposition is that the reporter did nto provide a fair, accurate, and objective account of Quixtar]; and (4) how the text is constructed to orient to these presuppositions and to build up a rhetorical case imputing motive to Forbes magazine [the letter systematically explains why Quixtar felt the need to respond]” (pp. 23–24).

Comparing the Three Types

Now that we’ve explained how each of the three methodological traditions approaches organizational communication, let’s see how the three compare when we put them side-by-side. Table 1.4 provides an explanation for how the three methodological approaches differ in their understanding and approach to organizational communication.

The goal of social scientific research is to classify organizational communicative phenomena, measure them, and construct statistical models to explain the phenomena. The goal of interpretive research is a complete, detailed description of the organizational communication phenomenon examined. The goal of critical research is to examine how organizations exists in a world of power imbalances.
Organizations are naturally existing phenomena open to description, prediction, and control. Organizations are social entities with day-to-day talk, rites, rituals, and stories that develop its own unique culture that has aspects that are similar to other cultures. Organizations are inherently places of power imbalances. Workers are typically subjugated by superiors who have implicit or expressed power.
Social Scientific researchers have a very clear idea what they are examining at the start of a research study. Interpretive researchers generally only have a vague idea of what they are looking for at the start of a research study and prefer to view organizational phenomena from the viewpoint of their participants. Critical researchers generally select artifacts from organizations or about organizations and analyze those artifacts in an effort to see how power is communicated and utilized within an organization.
Social Scientific research designs are very carefully planned before the data are ever collected. Interpretive research designs develop over the course of data collection. Critical researchers can follow very stringent ways of analyzing artifacts or create the ways of analysis while examining the data.
Scientific/quantitative researchers use a variety of measurement devices (e.g., questionnaires) as the primary tool of data collection. Interpretive/qualitative researchers collect their data themselves through interviews and observation, so the researcher is the primary tool of data collection. Rhetorical/critical researchers do not need data sources beyond the act (an actual communication event) or artifact (the record of a communication event) being analyzed.
Numbers and statistics are the primary forms of data. Writing tends to be very formal. Words, pictures, and artifacts are the primary forms of data. Writing tends to be very narrative. Acts and artifacts are the primary forms of data. Writing tends to be narrative.
Social Scientific research tends to be more succinct, quickly conducted, and can be generalized to larger groups than the sample utilized in the study. Interpretive research tends to be more detailed, time consuming, and limited to the group the researcher studied. Critical research tends to be detailed in its analysis, but the findings should help researchers understand organizational communication in an effort to move towards egalitarian power structures.
Social Scientific research is more objective and you are able to achieve a more detached view of the communication phenomena. Interpretive research is more subjective and you are able to achieve an insider’s point-of-view of the communication phenomena. Critical research is also highly subjective to the individual point of view of the critic. As such, critics with differing political persuasions will view the same acts and artifacts in differing ways.
Scientific/quantitative researchers view theory as the guiding metaphor for research. As such, research starts with theoretical ideas, poses hypotheses, tests them, and makes revisions to the theory. Interpretive/qualitative data collection ends with the creation of hypotheses and the generation of theory. Theory can either guide a critical study or be arrived at through the process of analyzing an artifact.
A lot of social scientific research is prescription based and looks at skills people need to have in modern organizations. However, the researcher is ultimately responsible for which skills are analyzed. Furthermore, there tends to be little research examining skills interculturally. Interpretive research is often very subjective. Furthermore, there is a serious debate as to whether the information gained from one organization can or should impact how we view another organization. Critical research is often very subjective and open to interpretation based on one’s political persuasion. Furthermore, critical research tends to err on the side of those without power and are in the minority, so the innate political bias can be problematic for some.

Source: Wrench, J. S. (in press). Communicating within the modern workplace: Challenges and prospects. In J. S. Wrench ( Ed. ), Workplace communication for the 21st century: Tools and strategies that impact the bottom line: Vol. 1. Internal workplace communication. Santa Barbara, CA: Praeger.

At this point, you may be wondering about the state of organizational communication as a field today. Today there are still a wide range of scholars investigating organizational communication from a social-scientific, interpretive, and critical vantage point.

Key Takeaways

  • The social scientific approach to organizational communication is based on the notion that researchers start by desiring to test a specific theoretical idea about organizational communication, which leads to specific hypotheses being made, data is the gathered and interpreted, and lastly the data leads to further generalizations that help to refine the original theory. Social scientists typically conduct research using surveys, experiments, or content analysis that can be analyzed using statistical reasoning.

Create an experiment testing the impact that verbal, nonverbal, or mediated messages have on ensuring employee understanding about a new organizational policy.

Alvesson, M., & Ashcraft, K. L. (2009).  Critical methodology in management and organization research. In D. A. Buchannan & A. Bryman (Eds.), The SAGE handbook of organizational research methods (pp. 61–77). Los Angeles, CA: Sage.

Chesebro, J. W., & Borisoff, D. J. (2008). Interpretive research . In J. S. Wrench, C. Thomas-Maddox, V. P. Richmond, and J. C. McCroskey (Eds.), Quantitative research methods for communication: A hands-on approach (pp. 449–486). New York, NY: Oxford .

Fink, E. J., & Gantz, W. (1996). A content analysis of three mass communication research traditions: Social science, interpretive studies, and critical analysis. Journalism & Mass Communication Quarterly, 73 , 114–134.

Foss, S. K. (2004). Rhetorical criticism: Exploration & practice (3rd ed.). Prospect Heights, IL: Waveland.

Giorgi, A. (1971). Phenomenology and experimental psychology , In A. Giorgi, W. F. Fischer, & R. Von Echartsberg (Eds.), Duquesne studies in phenomenological psychology (vol. 1, part 1). Pittsburgh, PA: Duquesne University Press.

Lindlof, T. R., &Taylor, B. C. (2002). Qualitative communication research methods (2nd ed.). Thousand Oaks, CA: Sage.

Spence, Patric, R., & Baker, C. R. (2007). State of the method: An examination of level of analysis, methodology, representation and setting in current organizational communication research. Journal of the Northwest Communication Association, 36 , 111–124.

Swartz, O. (1996). Conducting socially responsible research: Critical theory, neo-pragmatism, and rhetorical inquiry. Thousand Oaks, CA: Sage.

Van Maanen, J. (1979). Reclaiming qualitative methods for organizational research: A preface. Administrative Science Quarterly, 24, 520–526 .

Wrench, J. S., Thomas-Maddox, C., Richmond, V. P., & McCroskey, J. C. (2008). Quantitative research methods for communication: A hands-on approach. New York: Oxford.

Yanow, D., & Ybema, S. (2009). Interpretivism in organizational research: On elephants and blind researchers. In D. A. Buchannan & A. Bryman (Eds.), The SAGE handbook of organizational research methods (pp. 39–60). Los Angeles, CA: Sage.

Form of social-scientific research based on a series of questions designed to measure individuals’ personality/communication traits, attitudes, beliefs, and/or knowledge on a given subject.

The beliefs, myths, and doctrines that guide an individual, group, or organization.

Whether or not an individual (or group of individuals) has a clear advantage or advancement of a personal or group agenda that is not necessarily clearly articulated to everyone within an organization.

The state of being or believing that you are the same person or thing described or claimed by those with power.

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  1. PDF CHAPTER 1 THE PROBLEM AND ITS BACKGROUND

    It shows that on the pre-test majority of the. respondents had a low range score in Endurance Dimension of AQ® (49 or. 27.07%) and the rest got a below average score (61 or 33.70%), 47 or 25.97%. got an average score, 19 or 10.48% got an above average score and 5 or 2.76%. got a high score.

  2. Q: What do I include in chapter one of my research project?

    Since you have used the word "chapter," I assume that you are referring to a project proposal/report or thesis. Typically, chapter one of a research project proposal or thesis includes the following components: Study background. Statement of the problem. Purpose of the study. Research question (s)

  3. PDF CHAPTER I: INTRODUCTION

    CHAPTER I: INTRODUCTION. 1. The purpose of this qualitative grounded theory study was to identify what motivates. women to stay in or return to science, technology, engineering, and math professions. (STEM), leading to a motivation model. As illustrated in the literature review, research has. abbreviations. introduce introduce you can use Once ...

  4. PDF A Complete Dissertation

    Chapter 1. A Complete Dissertation 7 purpose, or it does not stand alone as a document. Chapter 2: Literature Review This chapter situates the study in the con-text of previous research and scholarly mate - rial pertaining to the topic, presents a critical synthesis of empirical literature according to relevant themes or variables, justifies how

  5. PDF Sample Chapter 1 and 3 Outlines

    Provide a brief introduction linking what you presented in Chapter 2 to your research questions. Then list your research questions exactly as they were listed in Chapter 1. Method You should avoid "stacking" headings one of top of the other with no intervening text. Describe the nature of your study (e.g., mixed methods, quasi-experimental ...

  6. Writing a Research Paper Introduction

    Table of contents. Step 1: Introduce your topic. Step 2: Describe the background. Step 3: Establish your research problem. Step 4: Specify your objective (s) Step 5: Map out your paper. Research paper introduction examples. Frequently asked questions about the research paper introduction.

  7. Chapter 1. Introduction

    Qualitative Research Methods for the Social Sciences. Pearson. Although a good introduction to qualitative methods, the authors favor symbolic interactionist and dramaturgical approaches, which limits the appeal primarily to sociologists. Beginning. Marshall, Catherine, and Gretchen B. Rossman. 2016. 6th edition. Designing Qualitative Research.

  8. Research Paper

    A research paper is a piece of academic writing that provides analysis, interpretation, and argument based on in-depth independent research. About us; Disclaimer; ... Actual research papers may have different structures, contents, and formats depending on the field of study, research question, data collection and analysis methods, and other ...

  9. Chapter 1: Home

    Chapter 1. Chapter 1 introduces the research problem and the evidence supporting the existence of the problem. It outlines an initial review of the literature on the study topic and articulates the purpose of the study. The definitions of any technical terms necessary for the reader to understand are essential.

  10. How To Write Chapter 1 of A Research: Basic Format

    48340524 How to Write Chapter 1 of a Thesis - Free download as Word Doc (.doc / .docx), PDF File (.pdf), Text File (.txt) or read online for free. This document outlines the basic format and components for chapter 1 of a research thesis. Chapter 1, called "The Problem", should include: a rationale providing background and justification; a ...

  11. How to Write a Research Paper

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  12. How to Write Chapter One of Research Projects

    1.6 Scope and Limitation of the Study. 1.7 Basic Assumptions. 1.8 Operational Definition of Terms. As can be seen above, the project outline constitutes a huge part of the project proposal and the student researcher just needs to perfect the approved research proposal with the view of using it as the Chapter One.

  13. Chapter 1 Research Papers: Titles and Abstracts

    In fact the title tends to be the benchmark against which reviewers assess the content of the paper. Example 1: The first 3-4 words of all these titles give no information. By deleting these no-info words, the key words (ABC and XYZ) are shifted to the beginning of the title. ... Southern, A. (2020). Chapter 1 Research Papers: Titles and ...

  14. Parts of A Research Paper (Chapters 1-5)

    13. Parts of a Research Paper (Chapters 1-5) - Free download as PDF File (.pdf), Text File (.txt) or read online for free. This document provides guidelines for writing different chapters of a research paper, including the introduction, statement of the problem, theoretical framework, conceptual framework, assumptions, hypotheses, significance of the study, scope and delimitation, and ...

  15. How to Write a Research Paper: Parts of the Paper

    1. The Title. The title should be specific and indicate the theme of the research and what ideas it addresses. Use keywords that help explain your paper's topic to the reader. Try to avoid abbreviations and jargon. Think about keywords that people would use to search for your paper and include them in your title. 2.

  16. Table of Contents

    The table of contents is usually located at the beginning of the document or book, after the title page and any front matter, such as a preface or introduction. Table of Contents in Research. In Research, A Table of Contents (TOC) is a structured list of the main sections or chapters of a research paper, Thesis and Dissertation. It provides ...

  17. How to write Chapter 1: Introduction

    Introduction fWriting Introduction Chapter Provides an orientation to your study. Establish the general territory (real world or research). Describe the broad foundations of your study— provide sufficient background for readers. Indicate the general purpose/scope of your project. Provide an overview of the sections that will appear in your ...

  18. Chapter 1

    Introduction to chapter 1 Chapter 1 introduces you to the world of academic research and writing from a practical, terminological and philosophical perspective. To start with, four sample cases exemplify how academic research is embedded in professional, university, institutional and collaborative scenarios. As a thread for you, the topic "windmill financing", appearing as a recurring…

  19. Structuring the Research Paper: Formal Research Structure

    Formal Research Structure. These are the primary purposes for formal research: enter the discourse, or conversation, of other writers and scholars in your field. learn how others in your field use primary and secondary resources. find and understand raw data and information. For the formal academic research assignment, consider an ...

  20. Chapter 1: Research Questions

    Chapter 1: Home; Narrowing Your Topic; Problem Statement; Purpose Statement; Alignment; Conceptual Framework; Theoretical Framework; Quantitative Research Questions This link opens in a new window; Qualitative Research Questions This link opens in a new window; Qualitative & Quantitative Research Support with the ASC This link opens in a new window; Library Research Consultations This link ...

  21. Research Chapter 1 Notes (1)

    CHAPTER 1 INTRODUCTION TO RESEACH METHODS. Definition of research Different authors have defined research as follows: Research is carrying out a diligent inquiry or a critical examination of a given phenomenon. Research involves a critical analysis of existing conclusions or theories with regard to newly discovered facts i. it's a continued search for new knowledge and understanding of the ...

  22. 1.4 Designed Experiments

    Contents. Introduction. Instructor Resources. Acknowledgments. About the Author. Chapter 1: Sampling and Data. 1.1 Introduction to Statistics. 1.2 Data Basics. 1.3 Data Collection and Observational Studies. 1.4 Designed Experiments. ... When a person involved in a research study is blinded, he does not know who is receiving the active treatment ...

  23. 1.5 Approaches to Organizational Communication Research

    The social scientific approach to organizational communication is based on the notion that researchers start by desiring to test a specific theoretical idea about organizational communication, which leads to specific hypotheses being made, data is the gathered and interpreted, and lastly the data leads to further generalizations that help to refine the original theory.