National Academies Press: OpenBook

Information Technology and the U.S. Workforce: Where Are We and Where Do We Go from Here? (2017)

Chapter: 7 conclusion, 7 conclusion.

Progress in many of the basic computing and information technologies has been rapid in recent years, and the committee does not expect the pace of change to slow down in the foreseeable future. While some technologies are reaching maturity now, many important technologies have enormous future potential. As more of the world’s information is digitized and more people and things are networked, the economics of the digital, networked economy will become ever more important. This includes the ability to make copies of goods and services at almost zero cost and deliver them anywhere on the planet almost instantaneously. Furthermore, digitization of products, services, processes, and interactions makes it possible to measure and manage work with far more precision. Data-driven decision making and machine learning provide vast opportunities for improving productivity, efficiency, accuracy, and innovation.

The committee expects important innovations to come in the area of artifical intelligence (AI) and robotics. Several decades ago, humans were unable to converse with machines using ordinary speech; now it is done routinely. Machines are learning to effectively translate from one language to another, a task once seen only in science fiction. We are moving from an era where machines were blind, unable to recognize even simple objects, to an era where they can distinguish faces, read street signs, and understand the content of photographs as well as—or better than—humans. They are being put to work reading X-ray and MRI images, advising doctors on potential drug interactions, helping lawyers

sift through documents, and composing simple stories about sports and finance for newspapers. Machines are becoming much better at reasoning and can now defeat the best humans at most games of skill, from checkers and chess to trivia and Go. Machines are learning to drive cars, which could potentially save thousands of lives in the United States and millions worldwide. Bipedal robots are learning to navigate stairs and uneven terrain, while their cheetah-like brethren can outrun even the fastest humans. Many of the technologies with the greatest impact will likely look unlike any human or animal, but will transport shelves of inventory throughout warehouses, assemble basic electronics in factories, fly to disaster zones with medicine, swim beneath the waves to gather data for oceanographers, and haunt computer networks in search of cyberattacks. In fact, many of these exist in some form already, although they are likely to become more widespread and more competent.

While there are undoubtedly important technological breakthroughs to come, it is critical to note that the technologies that exist today and those under active development have important implications for the workforce. They create opportunities for new products, services, organizational processes, and business models as well as opportunities for automating existing tasks, even whole occupations. Many cognitive and physical tasks will be replaced by machines. At the same time, we expect new job opportunities to emerge as increasingly capable combinations of humans and machines attack problems that previously have been intractable.

Advances in IT and automation will present opportunities to boost America’s overall income and wealth, improve health care, shorten the work week, develop new goods and services, and increase product safety and reliability.

These same advances could also lead to growing inequality, decreased job stability, increasing demands on workers to change jobs, and changes in business organization. There are also important implications for other aspects of society, both intended and unintended, not the least of which include potentially profound changes in education, privacy, security, social relationships, and even democracy.

The ultimate effects of these technologies are not predetermined. Rather, like all tools, computing and information technologies can be used in many different ways. The outcomes for the workforce and society at large depend on our choices. Technology can be a powerful tool. What do we want for our future society? How do we decide this?

Potential future technological capabilities and innovations are largely unpredictable, and their implications and interactions are complex. Investing in extensive and effective data gathering, a robust infrastructure for analyzing these data, and multidisciplinary research will enable a deeper

understanding of emerging changes in technology and the workforce. The results of this research will inform the adoption of policies that will help maximize the resilience and prosperity of the institutions, organizations, and individuals in our society.

Recent years have yielded significant advances in computing and communication technologies, with profound impacts on society. Technology is transforming the way we work, play, and interact with others. From these technological capabilities, new industries, organizational forms, and business models are emerging.

Technological advances can create enormous economic and other benefits, but can also lead to significant changes for workers. IT and automation can change the way work is conducted, by augmenting or replacing workers in specific tasks. This can shift the demand for some types of human labor, eliminating some jobs and creating new ones. Information Technology and the U.S. Workforce explores the interactions between technological, economic, and societal trends and identifies possible near-term developments for work. This report emphasizes the need to understand and track these trends and develop strategies to inform, prepare for, and respond to changes in the labor market. It offers evaluations of what is known, notes open questions to be addressed, and identifies promising research pathways moving forward.

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Home Essay Samples Information Science and Technology

Essay Samples on Information Technology

The benefits of information technology: empowering the modern world.

This essay has examined the myriad benefits of information technology, emphasizing its transformative impact on various sectors and aspects of modern society. As IT continues to evolve, its potential to further enhance our lives and the world remains immense. Introduction The advent of Information Technology...

  • Advantages of Technology
  • Information Technology

Issues and Challenges in Information Technology: Exploring the Landscape

Introduction This essay has shed light on the array of issues and challenges that arise within the realm of Information Technology. It emphasizes the importance of proactive measures, ethical considerations, and collaborative efforts to navigate the complexities of the digital landscape. The rapid advancement of...

  • Modern Technology

Information Technology in Education: Empowering Learning in the Digital Age

This essay has explored the transformative role of information technology in education, emphasizing its potential to enhance learning experiences, foster collaboration, and prepare students for the challenges of the digital age. It underscores the importance of embracing technology as a catalyst for educational innovation and...

  • Technology in Education

The Future of Information Technology: Navigating the Digital Frontier

This essay has provided insights into the potential future of information technology, highlighting the transformative technologies and challenges that await us as we navigate the digital landscape. Introduction The landscape of Information Technology (IT) is continually evolving, shaping the way we live, work, and interact....

The Advantages of Information Technology: Transforming the Modern World

This essay has delved into the extensive advantages of information technology, highlighting its critical role in shaping various aspects of modern society. As IT continues to evolve, its potential to further enhance our lives and the world remains immense. Introduction In the modern era, information...

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Disadvantages of Information Technology: Navigating Digital Downsides

This essay has examined the various disadvantages of information technology, emphasizing the need for a comprehensive approach to navigating these challenges. As IT continues to dominate modern life, understanding and addressing these issues will be paramount for individuals, businesses, and governments alike. Introduction Information Technology...

  • Digital Communication

The History of Information Technology: From Abacus to AI

This essay has explored the rich history of information technology, from its humble beginnings to the transformative technologies that define our modern world. It serves as a reminder of the incredible journey of human innovation and the boundless potential of technology. Introduction The history of...

The Ubiquitous Role of Information Technology in Daily Life

Introduction This essay has highlighted the far-reaching influence of information technology on daily life, underscoring its role in communication, convenience, entertainment, work, and more. As we navigate the digital landscape, it's essential to be mindful of its implications and maximize its positive impact on our...

The Evolution of Information Technology Entrepreneurship

Introduction Information technology has had a deep impact on the current era. Almost every aspect of globalization is highly dependent on it. It has become dominant in all aspects of globalization. Information Technology is the study of transmitting information in various ways through the means...

  • Effects of Technology
  • Globalization

The Ethical Behavior When Using Information Communication And Technology

The topic that I choose and I want to explain is about online harassment. Online harassment or known as cyber harassment and online abuse. Online means email, social media platforms like Instagram, Twitter, Facebook, and messanging app like Whatsapp, digital platforms like Youtube. Actually there...

  • Cyber Bullying

Overview Of Information And Communication Technology In Bangladesh Context

Introduction: Information and communication technology (ICT) has become a part and parcel in today’s modern civilization. Although it was first adopted by private sector but now after seeing the potential and success rate, government of different countries are coping up with this magic wand. In...

Comsats Institute Of Information Technology

Green computing also known as Green IT, is the environmentally responsible and eco-friendly use of computers and their resources. In broader terms, it is also defined as the study of designing, engineering, using, disposing or recycling of computing devices in a way that reduces their...

  • Impact of Technology

The Integration Of Information And Communication Technology In Education

Information and Communication Technology (ICT) has become a catchphrase in the contemporary world where every single moment of humanity is monitored and anchored by technology. ICTs have made swift treads for the past three decades by bringing in new dimensions in the fields of transmission...

  • Education System

Best topics on Information Technology

1. The Benefits of Information Technology: Empowering the Modern World

2. Issues and Challenges in Information Technology: Exploring the Landscape

3. Information Technology in Education: Empowering Learning in the Digital Age

4. The Future of Information Technology: Navigating the Digital Frontier

5. The Advantages of Information Technology: Transforming the Modern World

6. Disadvantages of Information Technology: Navigating Digital Downsides

7. The History of Information Technology: From Abacus to AI

8. The Ubiquitous Role of Information Technology in Daily Life

9. The Evolution of Information Technology Entrepreneurship

10. The Ethical Behavior When Using Information Communication And Technology

11. Overview Of Information And Communication Technology In Bangladesh Context

12. Comsats Institute Of Information Technology

13. The Integration Of Information And Communication Technology In Education

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  • Children and Technology

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Impact of Technology on Communication Essay

Introduction, advancement of technology in communication, media technology and online communication, the impacts of mobile phone on communication, reference list.

The realm of technology is ever-changing. New advances in applied science have forever transformed the way people interact. Exploring the impact of technology on communication and debating whether people connect with others differently seems to be the topic of the day.

Technology has allowed people to keep in touch no matter the distance. One is able to communicate 24 hours around the clock, seven days a week, 365 days on an interpersonal level.

What are the real impacts of technology on communication? How do electronics mediate and change the ways in which humans interact? How has the emergence of the Internet, mobile phones, and social networks affected society and businesses?

In order to reveal the importance of technology in communication, the essay tries to find answers to these questions. It explores how everything has changed over the years and discusses the connection between technology and communication.

To begin this examination and find answers to these questions, we begin by defining media and communication and outlining the stages of technological advancement from old age to the present day in the field of communication. The paper will highlight the use of the Internet, newspapers, radio, and other media, but it mostly dwells on the use of mobile telephony.

Communication is “the imparting or exchange of information by speaking, writing or using some other medium” (Daniel & Rod, 2011). On the other hand, media is defined as “the main means of mass communication (television, radio, and newspapers) regarded collectively.”

Technology has changed everything in the modern society. The way we communicate has been revolutionized by the advancement of new innovations in the telecommunication sector. Connecting with other people with ease is more feasible in today’s world, and this is due to speed.

Several centuries ago, books and newspapers reigned as the only choice of communication. Then later, innovators brought the radio and television before innovation was taken a notch higher with the coming of the personal computer (Johnson, 1997, p.3).

With every new innovation, the reliance on books and newspapers as the mass medium of communication continued to reduce. With time, human culture has come to understand the power and the mechanisms involved in technology and invention. In today’s world, information has permeated the cycles of change and development.

The world today, past and present, can be studied at ease with the growing information technology. Technology has advanced with sheer velocity allowing different media to shape our thinking and habits. The people who were born during the television era thought that it was the climax of innovation, but they suddenly found themselves acclimating to a new medium, the World Wide Web.

Every time a new medium rolls out, the perceptions towards the previous media you were used to change (Johnson, 1997 p5). Technology proved to be powerful in the sense that no human being can predict what will change and what won’t with certainty.

The irony of it all is the fact that the influence of technology extends beyond generations to come. It is with no doubt that technology has changed the lives of human beings; information and entertainment are being received in a more convenient way.

The innovation of having a conversation using a device called the telephone changed everything in communication. This became magical, and one couldn’t believe such innovation would exist (Tofts, 1997, p.40).

With the emergence of new media technologies, consumers have been empowered to ‘filter’ the information they want to receive. This allows them to have a choice of which news to watch or what information to listen to (Palmer, 2003, p.161).

Media consumption has been made an engaging experience with marketers studying the preferences of the consumers in order to reflect broader social changes in society. In today’s world, the computer is seen as a multi-purpose machine with work and leisure functions, therefore, creating more value.

The rise of the Internet has also made it possible to have virtual offices where the user can work from home or any convenient location. The flow of information from different media has greatly changed the social structures of society at different levels (Barry, 1999).

Digital media has enabled news and event to be channeled in real-time. The combination of the Internet and commerce has given birth to e-commerce sites providing huge potential for marketers to reach out to virtual communities.

In the world today, there are numerous media screens within our surroundings. This ranges from the television sets in our houses, computer monitors at the office, mobile phones and MP3 players in our pockets and handbag.

Even when shopping or waiting to board a plane, you’re most probably staring at screens with entertainment media (Soukup, 2008, p.5). Heavy marketing has been adopted by producers of mobile technologies targeting consumers who possess mobile phones with picture and video capacity (Goggin, 2006, p.170).

Media texts producers have termed mobile media as a “third screen,” a device that consumers carry around with much ease. Unlike television screens, broader communication networks have been integrated into personal computers and mobile phones (Goggin, 2006, p.9).

Train, buses, and airplanes have been dominated by mobile screens providing passengers with entertainment as well as other media content, especially advertisements (Caron & Carona, 2007, p.17). With a lot of commercial media content, the preferences of people change in their everyday lives.

The world of popular media has become chaotic, with hundreds of television channels to choose from, thousands of songs ready for download, and not forgetting millions of web pages to surf.

The emergence of social media like Facebook and Twitter has enabled people to manage interactions and relationships with many friends. Technologies have impacted interpersonal communication enabling people to interact more often than before.

In addition to reducing the distance between people, online communication with tools like Facebook and Twitter enables people to keep track of their contacts with friends and are more aware of the last time they interacted with them. Online communication now incorporates more than one mode of contact, including text, voice, and body language.

A mobile phone is a device that has always been seen as connecting people who are far apart, thus overcoming the geographical distance between them. The number of mobile phone users has continued to increase substantially. The mobile phone has been integrated as part of people’s lives in the sense that it’s available and easy to use, keeping us connected to our families, friends, and business people (Ling, 2004, p.21-24).

The how and when the way we use our mobile phones impacts our communication not only with those we’re communicating with but also with the people within our proximity. At this point, it is paramount to note the changes that have taken place and that have allowed the adoption of mobile phones. The tremendous proliferation of this device has drastically changed the traditional communication model.

Who are the users of mobile phones, and for what purposes do they use them? Has there been any change in the way mobile phone facilitates communication? How has the face to face interaction been affected by mobile calls? Has mobile communication enhanced relationships?

These are some of the questions that arise when we try to fathom the way communication has affected our personal and professional lives. There are sentiments that mobile phones have reduced humans to emotionless beings.

There is no doubt that the revolution brought about the use of mobile phones in the way we communicate. There have been different perceptions among individuals and social levels in society in regard to mobile usage.

When we had fixed telephone lines that were put in a booth, telephones were seen as business tools only and were placed in a fixed, quiet environment. There was restriction when it came to teenagers using these phones (Agar, 2003). The ‘birth’ of mobile phones brought changes, and phone calls became a habit to many irrespective of age or location.

Today, people can use mobile phones wherever they are in private or in public. People have been addicted to their mobile phones more than any other gadget known to man, with the device remaining on throughout. Its portability enables people to carry it wherever they go (Castells, 1996).

A personal virtual network has been created whereby users can be available at all times to communicate with friends, family, and colleagues. The geographical barrier has been destroyed, making people feel close to one another, and the face to face communication has been rendered rather less important with this mediated communication (Richard, 2004, p.22).

Meetings and briefings have become obsolete, with communication being mediated by a computer or a phone. Mobile SMS (short messaging service) service and the Internet has become the preferable communication channels for most teenagers and young people all over the world (Plant, 2000, p.23).

There are places where mobile phones have become taboo devices, places like churches and crucial corporate meetings. At such places, the mobile ring is seen as a nuisance. In other scenarios, it is seen as a destructive device by acting as a third party and especially for dating couples who want to have a private conversation.

Any phone ring is seen as an ‘intruder,’ and this harms the relationship between the partners (Plant, 2000, p.29). In his research, Plant observes that there are those people who use mobile as ’a means of managing privacy where calls are carefully selected’. He categorizes this group of people as ‘hedgehogs.’

The other category is those people who use mobile phones as the key central part of their life. They become so attached to the device and cannot do without it. Plant referred to this group as ‘fox.’ They are regular users who need to feel connected with their families and friend. Their life will be dreadful if they lack the device (2000, p.32).

Telephones have promoted the use of text messaging and modernization since it’s allowing people to communicate more both verbally and by texting in a more convenient and efficient way. SMS has made communication to be more immediate, and users can customize the message at ease with the various applications installed on their mobiles (Richard, 2004, p. 100).

The advanced phones have email support as well as multimedia messages making chatting become a lifestyle for many who conduct business and those initiating intimate communication. It has emerged that SMS has made people become more united.

Users have developed abbreviated messages, which are now universally accepted as an appropriate language. The initial purpose of the phone to make calls has even lost taste with many people, especially the young generation.

According to Reid &Reid, more than 85% of teenagers prefer texting to talking on their mobile usage (Reid & Reid, 2004, p.1). There is ease of communication when it comes to texting in the sense that some formalities are eliminated, making communication more personal.

Texting has helped introverts who may lack the skills to have phone conversations allowing them to express their true self to other people leading to greater understanding and stronger relationships (Reid & Reid, 2004, p.8).

The use of mobile technology has affected the personalities of people to a great extent. Today, more people are hiding their feelings and whereabouts behind mobile phones, and this has raised suspicions among families, friends, and couples.

People go through text messages of others just to find out more about the individual who might even have no clue about what is happening. Contrary to this, most people believe that mobile is so crucial in enhancing the relationship between people no matter the distance and that it bonds us together more than it separates us (Plant, 2000, p.58).

The usage of mobile phones by children and teenagers has changed the way parents bring up their kids. Parenting has really changed as parents try to increase their surveillance and monitor their children’s mobile usage.

Their concern is to know who communicates with their kind and the kind of conversations they normally have. They are worried about the kind of social network the children create in their contact lists.

With the emergence of virtual communities, the influence of mobile phones has spilled over and affects parenting in general. Nonetheless, the primary purpose of mobile phones to facilitate communication has not changed.

There is no doubt that technology has changed the way humans communicate. Great impacts can be seen in the way communication has changed the social structures of our society at all levels. Even in years to come, technology remains the driving force of the way people interact.

The advancement of technology ensures that communication is quicker and that more people remain connected. There has been an evolution in interpersonal skills with the advancement of technology, and users should always be keen on adapting to new ways of communication.

Technology has continually brought new methods of communication leading to the expansion of mediated communication. The reality of having one message shared across a huge audience (mass communication) is now with us. A situation where neither time nor geography can limit the accessibility of information.

We have seen the merging together of newspapers and books with computer technology so that the frequency and ease of reporting information and advertisements can be increased. The exposure of both individuals and society to mediated communication has therefore affected our daily lives, particularly in our culture and the way we communicate.

Agar, J., 2003. Constant Touch: A Global History of the Mobile Phone . Cambridge: Icon Books.

Barry, W., 1999. Networks in the Global Village . Boulder Colo: Westview Press.

Caron, A, & Caronia, L., 2007. Moving cultures: mobile communication in everyday life. Montreal: McGill-Queen’s University Press.

Castells, M., 1996. The Information Age: Economy, Society and Culture, Volume 1. The Rise of the Network Society . Oxford: Blackwell.

Daniel, C., & Rod, M., 2011.The Dictionary of Media and Communications . Oxford: Oxford University Press.

Goggin, G., 2006. Cell phone culture mobile technology in everyday life. New York: Routledge.

Palmer, D., 2003. The Paradox of User Control’. 5 th Annual Digital Arts and Culture Conference (Proceedings), pp.160-164.

Plant, S., 2000. On the Mobile: the effects of mobile telephones on social and individual life . Web.

Postman, N., 1992. Technopoly: The surrender of culture to technology . New York: Vintage Books.

Reid, D. J. & Reid F. J. M., 2004. Insights into the Social and Psychological Effects of SMS Text Messaging . Web.

Richard, L., 2004. The Mobile Connection: The Cell Phone’s Impact on Society . San Francisco Morgan: Kaufmann.

Soukup, C., 2008. ‘Magic Screens: Everyday Life in an Era of Ubiquitous and Mobile Media Screens’, presented at 94 th annual Convention . San Diego .

Stephen, J., 1997. Interface Culture: How New Technology Transforms the Way We Create and Communicate . San Francisco: Basic Books.

Tofts, D., 1997. ‘ The technology within’ in memory trade: A Prehistory of Cyberculture, North Ryde: 21C Books.

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IvyPanda. (2023, October 28). Impact of Technology on Communication Essay. https://ivypanda.com/essays/impact-of-technology-on-communication/

"Impact of Technology on Communication Essay." IvyPanda , 28 Oct. 2023, ivypanda.com/essays/impact-of-technology-on-communication/.

IvyPanda . (2023) 'Impact of Technology on Communication Essay'. 28 October.

IvyPanda . 2023. "Impact of Technology on Communication Essay." October 28, 2023. https://ivypanda.com/essays/impact-of-technology-on-communication/.

1. IvyPanda . "Impact of Technology on Communication Essay." October 28, 2023. https://ivypanda.com/essays/impact-of-technology-on-communication/.

Bibliography

IvyPanda . "Impact of Technology on Communication Essay." October 28, 2023. https://ivypanda.com/essays/impact-of-technology-on-communication/.

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Home / Essay Samples / Sociology / Digital Communication / The Widespread Impact of ICT on Society: An In-Depth Analysis

The Widespread Impact of ICT on Society: An In-Depth Analysis

  • Category: Information Science and Technology , Sociology
  • Topic: Digital Communication , Effects of Technology

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