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What It Takes to Give a Great Presentation

• Carmine Gallo

Five tips to set yourself apart.

Never underestimate the power of great communication. It can help you land the job of your dreams, attract investors to back your idea, or elevate your stature within your organization. But while there are plenty of good speakers in the world, you can set yourself apart out by being the person who can deliver something great over and over. Here are a few tips for business professionals who want to move from being good speakers to great ones: be concise (the fewer words, the better); never use bullet points (photos and images paired together are more memorable); don’t underestimate the power of your voice (raise and lower it for emphasis); give your audience something extra (unexpected moments will grab their attention); rehearse (the best speakers are the best because they practice — a lot).

I was sitting across the table from a Silicon Valley CEO who had pioneered a technology that touches many of our lives — the flash memory that stores data on smartphones, digital cameras, and computers. He was a frequent guest on CNBC and had been delivering business presentations for at least 20 years before we met. And yet, the CEO wanted to sharpen his public speaking skills.

• Carmine Gallo is a Harvard University instructor, keynote speaker, and author of 10 books translated into 40 languages. Gallo is the author of The Bezos Blueprint: Communication Secrets of the World’s Greatest Salesman  (St. Martin’s Press).

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• PRESENTATION SKILLS

What is a Presentation?

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Presentation Skills:

• A - Z List of Presentation Skills
• Top Tips for Effective Presentations
• General Presentation Skills
• Preparing for a Presentation
• Organising the Material
• Writing Your Presentation
• Deciding the Presentation Method
• Managing your Presentation Notes
• Working with Visual Aids
• Presenting Data
• Managing the Event
• Coping with Presentation Nerves
• Dealing with Questions
• How to Build Presentations Like a Consultant
• 7 Qualities of Good Speakers That Can Help You Be More Successful
• Self-Presentation in Presentations
• Specific Presentation Events
• Remote Meetings and Presentations
• Giving a Speech
• Presentations in Interviews
• Presenting to Large Groups and Conferences
• Giving Lectures and Seminars
• Managing a Press Conference
• Attending Public Consultation Meetings
• Managing a Public Consultation Meeting
• Crisis Communications
• Elsewhere on Skills You Need:
• Communication Skills
• Facilitation Skills
• Teams, Groups and Meetings
• Effective Speaking
• Question Types

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The formal presentation of information is divided into two broad categories: Presentation Skills and Personal Presentation .

These two aspects are interwoven and can be described as the preparation, presentation and practice of verbal and non-verbal communication. 

This article describes what a presentation is and defines some of the key terms associated with presentation skills.

Many people feel terrified when asked to make their first public talk.  Some of these initial fears can be reduced by good preparation that also lays the groundwork for making an effective presentation.

A Presentation Is...

A presentation is a means of communication that can be adapted to various speaking situations, such as talking to a group, addressing a meeting or briefing a team.

A presentation can also be used as a broad term that encompasses other ‘speaking engagements’ such as making a speech at a wedding, or getting a point across in a video conference.

To be effective, step-by-step preparation and the method and means of presenting the information should be carefully considered. 

A presentation requires you to get a message across to the listeners and will often contain a ' persuasive ' element. It may, for example, be a talk about the positive work of your organisation, what you could offer an employer, or why you should receive additional funding for a project.

The Key Elements of a Presentation

Making a presentation is a way of communicating your thoughts and ideas to an audience and many of our articles on communication are also relevant here, see: What is Communication? for more.

Consider the following key components of a presentation:

Ask yourself the following questions to develop a full understanding of the context of the presentation.

When and where will you deliver your presentation?

There is a world of difference between a small room with natural light and an informal setting, and a huge lecture room, lit with stage lights. The two require quite different presentations, and different techniques.

Will it be in a setting you are familiar with, or somewhere new?

If somewhere new, it would be worth trying to visit it in advance, or at least arriving early, to familiarise yourself with the room.

Will the presentation be within a formal or less formal setting?

A work setting will, more or less by definition, be more formal, but there are also various degrees of formality within that.

Will the presentation be to a small group or a large crowd?

Are you already familiar with the audience?

With a new audience, you will have to build rapport quickly and effectively, to get them on your side.

What equipment and technology will be available to you, and what will you be expected to use?

In particular, you will need to ask about microphones and whether you will be expected to stand in one place, or move around.

What is the audience expecting to learn from you and your presentation?

Check how you will be ‘billed’ to give you clues as to what information needs to be included in your presentation.

All these aspects will change the presentation. For more on this, see our page on Deciding the Presentation Method .

The role of the presenter is to communicate with the audience and control the presentation.

Remember, though, that this may also include handing over the control to your audience, especially if you want some kind of interaction.

You may wish to have a look at our page on Facilitation Skills for more.

The audience receives the presenter’s message(s).

However, this reception will be filtered through and affected by such things as the listener’s own experience, knowledge and personal sense of values.

See our page: Barriers to Effective Communication to learn why communication can fail.

The message or messages are delivered by the presenter to the audience.

The message is delivered not just by the spoken word ( verbal communication ) but can be augmented by techniques such as voice projection, body language, gestures, eye contact ( non-verbal communication ), and visual aids.

The message will also be affected by the audience’s expectations. For example, if you have been billed as speaking on one particular topic, and you choose to speak on another, the audience is unlikely to take your message on board even if you present very well . They will judge your presentation a failure, because you have not met their expectations.

The audience’s reaction and therefore the success of the presentation will largely depend upon whether you, as presenter, effectively communicated your message, and whether it met their expectations.

As a presenter, you don’t control the audience’s expectations. What you can do is find out what they have been told about you by the conference organisers, and what they are expecting to hear. Only if you know that can you be confident of delivering something that will meet expectations.

See our page: Effective Speaking for more information.

How will the presentation be delivered?

Presentations are usually delivered direct to an audience.  However, there may be occasions where they are delivered from a distance over the Internet using video conferencing systems, such as Skype.

It is also important to remember that if your talk is recorded and posted on the internet, then people may be able to access it for several years. This will mean that your contemporaneous references should be kept to a minimum.

Impediments

Many factors can influence the effectiveness of how your message is communicated to the audience.

For example background noise or other distractions, an overly warm or cool room, or the time of day and state of audience alertness can all influence your audience’s level of concentration.

As presenter, you have to be prepared to cope with any such problems and try to keep your audience focussed on your message.   

Our page: Barriers to Communication explains these factors in more depth.

Continue to read through our Presentation Skills articles for an overview of how to prepare and structure a presentation, and how to manage notes and/or illustrations at any speaking event.

Continue to: Preparing for a Presentation Deciding the Presentation Method

See also: Writing Your Presentation | Working with Visual Aids Coping with Presentation Nerves | Dealing with Questions Learn Better Presentation Skills with TED Talks

How to make a great presentation

Stressed about an upcoming presentation? These talks are full of helpful tips on how to get up in front of an audience and make a lasting impression.

The secret structure of great talks

The beauty of data visualization

TED's secret to great public speaking

How to speak so that people want to listen

How great leaders inspire action

• Back to All Programs /

Communication Strategies: Presenting with Impact

Gain skills and techniques to engage, inform and inspire others, improving your ability to communicate as a leader.

All Start Dates

8:30 AM – 4:30 PM ET

2 consecutive days

Registration Deadline

June 30, 2024

November 24, 2024

Communication Strategies Program Overview

Communication strategies: presenting with impact, a public speaking course.

Public speaking—whether delivering a presentation, making a pitch, or leading a group discussion—can cause even the most confident leader to break a sweat. Yet communicating your message with poise, confidence, and conviction is an essential leadership skill. Mastering your public speaking and presentation skills will enable you to inspire your audience as well as build trust and credibility.

Through oral presentations and small group activities, you will put proven public speaking techniques and tools into practice, test out new approaches, and learn to communicate clearly and confidently. Discover the powerful impact of storytelling and practical persuasion skills to authentically illustrate your message. Learn how to effectively organize materials to blend analytical and emotional content into a compelling story, and incorporate dynamic introductions and memorable endings into your presentations.

Who Should Register for this Public Speaking Course

This communication program is appropriate for business professionals at all levels of experience who would like to enhance their communication skills to succeed in delivering impactful presentations. It is ideal for anyone in a role that requires ceremonial speaking, persuasive speaking, or any other type of public speaking, regardless of industry or years of experience.

All participants will earn a Certificate of Participation from the Harvard Division of Continuing Education

Participants must be fluent in English to participate fully in fast-moving discussions and exercises.

Benefits of Communication Strategies: Presenting With Impact

This communication strategies program is designed to offer new techniques to improve your public speaking skills. Key takeaways from the program will help you improve your ability to persuade and influence your audience in large- and small-group settings.

During this public speaking training course, you will:

• Learn guiding principles of making effective presentations
• Build confidence in your presentation abilities
• Cultivate your personal leadership and communication style
• Learn strategies on handling hostile audiences

“Jill [Slye] shared invaluable tips that have helped me to reduce my anxiety and negative self-talk around my presentations while conveying a message that encourages others to affect change through empowering presentations.” — Lizbeth Sanches-Acre

The curriculum for this communication strategies program is designed to be interactive and hands-on. You will practice the skills and techniques you are learning in real-time through small group activities and oral presentations during the program.

The curriculum will cover topics such as:

• Effective delivery skills involving presence, vocal variety, body language, narratives and humor, and handling nerves
• Crafting clear and concise messages
• Understanding and connecting with your audience
• Techniques for effective handling of Q&A sessions
• Ways to gain buy-in and influence your audience
• Strategies for online communications, webinars, podcasts, Zoom platforms, etc.

This public speaking course is offered as a two-day on-campus program in our state-of-the-art classroom space in the heart of historic Harvard University. Program tuition is $2,990 plus the cost of travel.

Considering this program?

Send yourself the details.

Related Programs

• Effective Organizational Communication
• Influence and Persuasion in Leadership
• Becoming a Leader: Developing Your Style and Making Sound Decisions

July Schedule

• Communication Overview
• Honing Your Personal Communication Style
• Developing Audience Centered Content
• Presentations
• Strategies for Online Communications
• Leadership Communication Model

December Schedule

Jill abruzese slye, certificates of leadership excellence.

The Certificates of Leadership Excellence (CLE) are designed for leaders with the desire to enhance their business acumen, challenge current thinking, and expand their leadership skills.

This program is one of several CLE qualifying programs. Register today and get started earning your certificate.

How will this program help me improve my public speaking skills?

This program will help you improve your public speaking skills through hands-on practice of communication techniques and new approaches. As part of the program, you will engage in group exercises and oral presentations where you will receive feedback from the instructor and your peers to help you improve your skills in real time.

How will improving public speaking help me advance my career?

Public speaking is an important skill for any business professional, regardless of industry or role. To advance your career, you must possess the ability to convey your message with clarity and lead group discussions with confidence, regardless of the specific situation. Developing the techniques and strategies to communicate effectively will help build trust in your leadership skills more broadly.

What skills or experience is needed before enrolling in this program?

Participants do not need any specific experience or skills to enroll in this program. It is open to any business professional interested in improving their public speaking skills and their ability to communicate effectively and persuasively.

Harvard Division of Continuing Education

The Division of Continuing Education (DCE) at Harvard University is dedicated to bringing rigorous academics and innovative teaching capabilities to those seeking to improve their lives through education. We make Harvard education accessible to lifelong learners from high school to retirement.

Home Blog Education Presentation Skills 101: A Guide to Presentation Success

Presentation Skills 101: A Guide to Presentation Success

Getting the perfect presentation design is just a step toward a successful presentation. For the experienced user, building presentation skills is the answer to elevating the power of your message and showing expertise on any subject. Still, one can ask: is it the same set of skills, or are they dependable on the type of presentation?

In this article, we will introduce the different types of presentations accompanied by the skillset required to master them. The purpose, as always, is to retain the audience’s interest for a long-lasting and convincing message.

Table of Contents

The Importance of Presentation Skills

Persuasive presentations, instructional presentations, informative presentations, inspirational presentations, basic presentation skills, what are the main difficulties when giving a presentation, recommendations to improve your presentation skills, closing statement.

Effective communication is the answer to reaching business and academic goals. The scenarios in which we can be required to deliver a presentation are as diverse as one can imagine. Still, some core concepts apply to all presentations.

 We define presentation skills as a compendium of soft skills that directly affect your presentation performance and contribute to creating a great presentation. These are not qualities acquired by birth but skills you ought to train and master to delve into professional environments.

You may ask: is it really that evident when a presenter is not prepared? Here are some common signs people can experience during presentations:

• Evasive body language: Not making eye contact with the audience, arms closed tightly to the body, hands in pockets all the time.
• Lack of interest in the presenter’s voice: dull tone, not putting an effort to articulate the topics.
• Doubting when asked to answer a question
• Irksome mood

The list can go on about common presenter mistakes , and most certainly, it will affect the performance of any presented data if the lack of interest by the presenter is blatantly obvious.  Another element to consider is anxiety, and according to research by the National Institute of Mental Health, 73% of the population in the USA is affected by glossophobia , which is the fear of public speaking, judgment, or negative evaluation by other people.

Therefore, presentation skills training is essential for any business professional who wants to achieve effective communication . It will remove the anxiety from presentation performance and help users effectively deliver their message and connect with the audience.

Archetypes of presentations

Persuasive presentations aim to convince the audience – often in short periods – to acquire a product or service, adhere to a cause, or invest in a company. For business entrepreneurs or politicians, persuasive presentations are their tool for the trade.

Unless you aim to be perceived as an imposter, a proper persuasive presentation has the elements of facts, empathy, and logic, balanced under a well-crafted narrative. The central pillar of these presentations is to identify the single factor that gathered your audience: it could be a market need, a social cause, or a revolutionary concept for today’s society. It has to be something with enough power to gather critiques – both good and bad.

That single factor has to be backed up by facts. Research that builds your hypothesis on how to solve that problem. A deep understanding of the target audience’s needs , concerns, and social position regarding the solution your means can offer. When those elements are in place, building a pitch becomes an easy task. 

Graphics can help you introduce information in a compelling format, lowering the need for lengthy presentations. Good presentation skills for persuasive presentations go by the hand of filtering relevant data and creating the visual cues that resonate with what your audience demands.

One powerful example of a persuasive presentation is the technique known as the elevator pitch . You must introduce your idea or product convincingly to the audience in a timeframe between 30 seconds and less than 2 minutes. You have to expose:

• What do you do 
• What’s the problem to solve
• Why is your solution different from others 
• Why should the audience care about your expertise

For that very purpose, using engaging graphics with contrasting colors elevates the potential power of your message. It speaks professionalism, care for details, and out-of-the-box thinking. Knowing how to end a presentation is also critical, as your CTAs should be placed with care.

Therefore, let’s resume the requirements of persuasive presentations in terms of good presentation skills:

• Identifying problems and needs
• Elaborating “the hook” (the element that grabs the audience’s attention)
• Knowing how to “tie” your audience (introducing a piece of information related to the hook that causes an emotional impact)
• Broad knowledge of body language and hand gestures to quickly convey your message
• Being prepared to argue a defense of your point of view
• Handling rejection
• Having a proactive attitude to convert opportunities into new projects
• Using humor, surprise, or personal anecdotes as elements to sympathize with the audience
• Having confidence
• Be able to summarize facts and information in visually appealing ways

You can learn more about persuasive presentation techniques by clicking here .

In the case of instructional presentations, we ought to differentiate two distinctive types:

• Lecture Presentations : Presentations being held at universities or any other educative institution. Those presentations cover, topic by topic, and the contents of a syllabus and are created by the team of teachers in charge of the course.
• Training Presentations : These presentations take place during in-company training sessions and usually comprise a good amount of content that is resumed into easy-to-take solutions. They are aimed to coach employees over certain topics relevant to their work performance. The 70-20-10 Model is frequently used to address these training situations.

Lecture presentations appeal to the gradual introduction of complex concepts, following a structure set in the course’s syllabus. These presentations often have a similar aesthetic as a group of professors or researchers created to share their knowledge about a topic. Personal experience does tell that course presentations often rely on factual data, adequately documented, and on the theoretical side.

An example of a presentation that lies under this concept is a Syllabus Presentation, used by the teaching team to introduce the subject to new students, evaluation methods, concepts to be learned, and expectations to pass the course.

On the other hand, training presentations are slide decks designed to meet an organization’s specific needs in the formal education of their personnel. Commonly known as “continuous education,” plenty of companies invest resources in coaching their employees to achieve higher performance results. These presentations have the trademark of being concise since their idea is to introduce the concepts that shall be applied in practice sessions. 

Ideally, the training presentations are introduced with little text and easy-to-recognize visual cues. Since the idea is to summarize as much as possible, these are visually appealing for the audience. They must be dynamic enough to allow the presenter to convey the message.

Those key takeaways remind employees when they revisit their learning resources and allow them to ruminate on questions that fellow workers raise. 

To sum up this point, building presentation skills for instructional presentations requires:

• Ability to put complex concepts into simpler words
• Patience and a constant learning mindset
• Voice training to deliver lengthy speeches without being too dense
• Ability to summarize points and note the key takeaways
• Empathizing with the audience to understand their challenges in the learning process

The informative presentations take place in business situations, such as when to present project reports from different departments to the management. Another potential usage of these presentations is in SCRUM or other Agile methodologies, when a sprint is completed, to discuss the advance of the project with the Product Owner.

As they are presentations heavily dependent on data insights, it’s common to see the usage of infographics and charts to express usually dense data in simpler terms and easy to remember. 

Informative presentations don’t just fall into the business category. Ph.D. Dissertation and Thesis presentations are topics that belong to the informative presentations category as they condense countless research hours into manageable reports for the academic jury. 

Since these informational presentations can be perceived as lengthy and data-filled, it is important to learn the following professional presentation skills:

• Attention to detail
• Be able to explain complex information in simpler terms
• Creative thinking
• Powerful diction
• Working on pauses and transitions
• Pacing the presentation, so not too much information is divulged per slide

The leading inspirational platform, TEDx, comes to mind when talking about inspirational presentations. This presentation format has the peculiarity of maximizing the engagement with the audience to divulge a message, and due to that, it has specific requirements any presenter must meet.

This presentation format usually involves a speaker on a stage, either sitting or better standing, in which the presenter engages with the audience with a storytelling format about a life experience, a job done that provided a remarkable improvement for society, etc.

Empathizing with the audience is the key ingredient for these inspirational presentations. Still, creativity is what shapes the outcome of your performance as people are constantly looking for different experiences – not the same recipe rephrased with personal touches. The human factor is what matters here, way above data and research. What has your experience to offer to others? How can it motivate another human being to pursue a similar path or discover their true calling?

To achieve success in terms of communication skills presentation, these inspirational presentations have the following requirements:

• Focus on the audience (engage, consider their interests, and make them a part of your story)
• Putting ego aside
• Creative communication skills
• Storytelling skills
• Body language knowledge to apply the correct gestures to accompany your story
• Voice training
• Using powerful words

After discussing the different kinds of presentations we can come across at any stage of our lives, a group of presentation skills is standard in any type of presentation. See below what makes a good presentation and which skills you must count on to succeed as a presenter.

Punctuality

Punctuality is a crucial aspect of giving an effective presentation. Nothing says more about respect for your audience and the organization you represent than delivering the presentation on time . Arriving last minute puts pressure on the tech team behind audiovisuals, as they don’t have enough preparation to test microphones, stage lights, and projector settings, which can lead to a less powerful presentation Even when discussing presentations hosted in small rooms for a reduced audience, testing the equipment becomes essential for an effective presentation.

A solution for this is to arrive at least 30 minutes early. Ideally, one hour is a sweet spot since the AV crew has time to check the gear and requirements for your presentation. Another benefit of this, for example, in inspirational presentations, is measuring the previous presenter’s impact on the audience. This gives insights about how to resonate with the public, and their interest, and how to accommodate your presentation for maximum impact.

Body Language

Our bodies can make emotions transparent for others, even when we are unaware of such a fact. Proper training for body language skills reduces performance anxiety, giving the audience a sense of expertise about the presented topic. 

Give your presentation and the audience the respect they deserve by watching over these potential mistakes:

• Turning your back to the audience for extended periods : It’s okay to do so when introducing an important piece of information or explaining a graph, but it is considered rude to give your back to the audience constantly.
• Fidgeting : We are all nervous in the presence of strangers, even more, if we are the center of attention for that moment. Instead of playing with your hair or making weird hand gestures, take a deep breath to center yourself before the presentation and remember that everything you could do to prepare is already done. Trust your instincts and give your best.
• Intense eye contact : Have you watched a video where the presenter stared at the camera the entire time? That’s the feeling you transmit to spectators through intense eye contact. It’s a practice often used by politicians to persuade.
• Swearing : This is a no-brainer. Even when you see influencers swearing on camera or in podcasts or live presentations, it is considered an informal and lousy practice for business and academic situations. If you have a habit to break when it comes to this point, find the humor in these situations and replace your swear words with funny alternatives (if the presentation allows for it). 

Voice Tone plays a crucial role in delivering effective presentations and knowing how to give a good presentation. Your voice is a powerful tool for exposing your ideas and feelings . Your voice can articulate the message you are telling, briefing the audience if you feel excited about what you are sharing or, in contrast, if you feel the presentation is a burden you ought to complete.

Remember, passion is a primary ingredient in convincing people. Therefore, transmitting such passion with a vibrant voice may help gather potential business partners’ interest.  

But what if you feel sick prior to the presentation? If, by chance, your throat is sore minutes before setting foot on the stage, try this: when introducing yourself, mention that you are feeling a bit under the weather. This resonates with the audience to pay more attention to your efforts. In case you don’t feel comfortable about that, ask the organizers for a cup of tea, as it will settle your throat and relax your nerves.

Tech Skills

Believe it or not, people still feel challenged by technology these days. Maybe that’s the reason why presentation giants like Tony Robbins opt not to use PowerPoint presentations . The reality is that there are plenty of elements involved in a presentation that can go wrong from the tech side:

• A PDF not opening
• Saving your presentation in a too-recent PowerPoint version
• A computer not booting up
• Mac laptops and their never-ending compatibility nightmare
• Not knowing how to change between slides
• Not knowing how to use a laser pointer
• Internet not working
• Audio not working

We can come up with a pretty long list of potential tech pitfalls, and yet more than half of them fall in presenters not being knowledgeable about technology.

If computers aren’t your thing, let the organization know about this beforehand. There is always a crew member available to help presenters switch between slides or configure the presentation for streaming. This takes the pressure off your shoulders, allowing you to concentrate on the content to present. Remember, even Bill Gates can get a BSOD during a presentation .

Presentations, while valuable for conveying information and ideas, can be daunting for many individuals. Here are some common difficulties people encounter when giving presentations:

Public Speaking Anxiety

Glossophobia, the fear of public speaking, affects a significant portion of the population. This anxiety can lead to nervousness, trembling, and forgetfulness during a presentation.

Lack of Confidence

Many presenters struggle with self-doubt, fearing that they may not be knowledgeable or skilled enough to engage their audience effectively.

Content Organization

Organizing information in a coherent and engaging manner can be challenging. Presenters often grapple with how to structure their content to make it easily digestible for the audience. Artificial Intelligence can help us significantly reduce the content arrangement time when you work with tools like our AI Presentation Maker (made for presenters by experts in presentation design). 

Audience Engagement

Keeping the audience’s attention and interest throughout the presentation can be difficult. Distractions, disengaged attendees, or lack of interaction can pose challenges.

Technical Issues

Technology glitches, such as malfunctioning equipment, incompatible file formats, or poor internet connectivity, can disrupt presentations and increase stress.

Time Management

Striking the right balance between providing enough information and staying within time limits is a common challenge. Going over or under the allotted time can affect the effectiveness of the presentation.

Handling Questions and Challenges

Responding to unexpected questions, criticism, or challenges from the audience can be difficult, especially when presenters are unprepared or lack confidence in their subject matter.

Visual Aids and Technology

Creating and effectively using visual aids like slides or multimedia can be a struggle for some presenters. Technical competence is essential in this aspect.

Language and Articulation

Poor language skills or unclear articulation can hinder effective communication. Presenters may worry about stumbling over words or failing to convey their message clearly.

Maintaining appropriate and confident body language can be challenging. Avoiding nervous habits, maintaining eye contact, and using gestures effectively requires practice.

Overcoming Impersonal Delivery

In virtual presentations, maintaining a personal connection with the audience can be difficult. The absence of face-to-face interaction can make it challenging to engage and read the audience.

Cultural and Diversity Awareness

Presenting to diverse audiences requires sensitivity to cultural differences and varying levels of familiarity with the topic.

In this section, we gathered some tips on how to improve presentation skills that can certainly make an impact if applied to your presentation skills. We believe these skills can be cultivated to transform into habits for your work routine.

Tip #1: Build a narrative

One memorable way to guarantee presentation success is by writing a story of all the points you desire to cover. This statement is based on the logic behind storytelling and its power to connect with people .

Don’t waste time memorizing slides or reading your presentation to the audience. It feels unnatural, and any question that diverts from the topic in discussion certainly puts you in jeopardy or, worse, exposes you as a fraud in the eyes of the audience. And before you ask, it is really evident when a presenter has a memorized speech. 

Build and rehearse the presentation as if telling a story to a group of interested people. Lower the language barrier by avoiding complex terms that maybe even you aren’t fully aware of their meaning. Consider the ramifications of that story, what it could lead to, and which are the opportunities to explore. Then, visualize yourself giving the presentation in a natural way.

Applying this technique makes the presentation feel like second nature to you. It broadens the spectrum in which you can show expertise over a topic or even build the basis for new interesting points of view about the project.

Tip #2: Don’t talk for more than 3 minutes per slide

It is a common practice of presenters to bombard the audience with facts and information whilst retaining the same slide on the screen. Why can this happen? It could be because the presenter condensed the talk into very few slides and preferred to talk. The reality is that your spectators won’t retain the information you are giving unless you give visual cues to help that process. 

Opt to prepare more slides and pace your speech to match the topics shown on each slide. Don’t spend more than 3 minutes per slide unless you have to introduce a complex piece of data. Use visual cues to direct the spectators about what you talk about, and summarize the principal concepts discussed at the end of each section.

Tip #3: Practice meditation daily

Anxiety is the number one enemy of professional presenters. It slowly builds without you being aware of your doubts and can hinder your performance in multiple ways: making you feel paralyzed, fidgeting, making you forget language skills or concepts, affecting your health, etc.

Meditation is an ancient practice taken from Buddhist teachings that train your mind to be here in the present. We often see the concepts of meditation and mindfulness as synonyms, whereas you should be aware that meditation is a practice that sets the blocks to reach a state of mindfulness. For presenters, being in the here and now is essential to retain focus, but meditation techniques also teach us to control our breathing and be in touch with our body signals when stress builds up. 

The customary practice of meditation has an impact on imagination and creativity but also helps to build patience – a skill much needed for connecting with your audience in instructional presentations.

Having the proper set of presentation skills can be quite subjective. It goes beyond presentation tips and deepens into how flexible we can be in our ability to communicate ideas.

Different presentations and different audiences shape the outcome of our efforts. Therefore, having a basic understanding of how to connect, raise awareness, and empathize with people can be key ingredients for your career as a presenter. A word of advice: success doesn’t happen overnight. It takes dedication and patience to build communication skills . Don’t condition your work to believe you will be ready “someday”; it’s best to practice and experience failure as part of the learning process.

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10 Simple Tips for a Great Presentation

January 10, 2022 - Dom Barnard

The way you speak to someone in private is not the same as addressing an audience during a presentation. Not least as that presentation may involve a diverse range of people, with differing interests and attention spans.

Nerves may take over, or at the very least you may realise that not everyone is listening, understanding or agreeing, and you need to work harder to engage them.

Elsewhere in our resources for effective business communications, we have stressed how important it is to either speak or write in a purposeful way. To be clear on your goals, whether that’s to inform, educate, seek approval/opinions, persuade, influence or sell. Communications can often have a mixture of those aims.

The only way to be purposeful and successful in presentations is to invest in the necessary communication skills. However, in this article, we list 10 simple tips for delivering a confident presentation, that achieves results.

1. See yourself as others see you. Hear yourself as others hear you

Visual elements of your presentation are crucial. Humans use visual references to process immeasurable amounts of information. We can reach opinions about a situation or person with a glance.

That makes it essential to focus on non-verbal communication.

To gain immediate credibility with your audience, think carefully about such factors as:

• Is your  body language positive ?
• Are your  presentation slides clear ?
• Are you dressed appropriately for the situation?

What does positive body language look like? It’s things such as smiling and standing or sitting straight, with your arms resting on a lectern, table or by your side. Lean slightly forward and use as much eye contact as possible. No slouching, hands in pockets, crossed arms, or constantly looking down!

Also, consider how you sound to the audience:

• Do you need to speak louder because the room is large?
• Are the audience native English speakers?
• Are you  talking quickly  because you are nervous?
• Are you amplifying your breathing and mouth noises by being too close to the microphone?

2. Know your objectives

There’s a widely accepted principle of presentations:

• Tell them what you are going to say
• Remind them what you just said

This is an oversimplification. However, it indicates how important it is to be 100% clear on what response you want from your audience and to communicate your desired outcome brilliantly.

If your presentation has no core purpose or ‘call to action’, it’s just a random string of words. Think about:

• What would a positive outcome be for you?
• Are you looking for new clients or funding?
• What message do you want your audience to take away with them?

Much depends on the nature of your audience of course. Take time to consider who you are talking to. Think about what is most likely to influence their behaviour and decision-making, and whether that are facts, figures or even words and phrases that support your presentation objective.

Also, to get the best results from presentations, consider what your audience will need to know about you. What expertise and insights should you mention, adding weight to your credibility?

3. Have an overall picture in mind before starting on details

Once you have focused on your audience and the purpose of your presentation, the planning continues. That’s because successful presentations rely on extensive preparation.

Planning would need to include the nuts-and-bolts aspects of this task, such as:

• How long does the presentation need to be?
• What is the audience size and demographic?
• The  audience size and demographic
• Are you part of a panel, solo or some other format?
• Is there a  Question and Answer session  at the end?
• Would it be better to have questions throughout?
• What technology will you need?

4. Work out the framework for your presentation

That doesn’t mean hammering away on your keyboard and wildly jotting down everything you want to say though. The best presentations are succinct, well structured and hold the audience’s attention by design (more on this below).

You could start by considering factors such as:

• What three things do you want your audience to remember?
• How can you design your presentation around these points?
• How can you explain these points in the  introduction  and  conclusion
• Should you cover the three points together or in a logical order?

5. Lead the audience along with you

You need to make sure your audience is engaged throughout your presentation. You are talking to them, not over or around them. The central pillar of this is  effective presentation content that speaks directly to them , and which is varied and interesting.

Keep facts, figures and technical jargon to a minimum, and explain it (never assume they understand). Weave in  storytelling techniques , anecdotes, audience questions and pauses to ‘punctuate’ your presentation.

Visual aids  are a superb way to hold attention during presentations and can add to your confidence and flow. When used correctly!

They should not contain a massive amount of detail, especially information that expands on what you are saying. If your audience is trying to read and understand your media content or handouts, they are not listening to you.

You can use presentation folders or follow-up emails and website links to add more information. For now, use slides/handouts to structure your content and move your audience from topic to topic.

Or, to reinforce especially important messages.

Breaking up the presentation into a small number of sections – with the current section stated on each slide – helps you to stay focused too.

The following tips will help:

• Whether to include a table of contents to help the audience follow along?
• Breaking up the presentation into a small number of sections, with the current section stated on each slide
• After each section, show which sections have been completed and which are coming up
• How much time will you leave for questions? Will you allow questions throughout the presentation or only at the end?

6. Rehearse aloud and get feedback

Practice is the key to a great presentation.

If possible, rehearse with a colleague or friend. This can be in person, using video conferencing simulator or online meeting tools. Ask them for honest feedback.

• Practice Exercises for Presentations

At the very least, record yourself using your preferred technology, so you can play it back and look for ways to improve your presentation skills.

When you practice, avoid distractions that could throw you off, and do it as realistically as possible, including any time constraints.

Things to look for include:

• Content that is complex and trips you up. Can you simply it?
• Places where you ad-lib too much and go off track
• Lack of clarity on your purpose and call to action
• Visual materials that don’t synch with your spoken content
• Physical habits that can be distracting, such as rocking, touching your face or filling hesitations with errs and umms

7. Win hearts then minds

The reason that  eye contact is important  in presentations is that it creates a vital connection between you and your audience. This is also reinforced by asking rhetorical questions, pausing to look around, smiling when appropriate and adding the human touch to your content.

This links to the contemporary emphasis on emotional intelligence – showing understanding and empathy, staying calm and positive and managing your own reactions. Both your verbal and non-verbal communications should be warm, responsive and sincere.

This includes valued gestures in the art of presentations. Such as:

• Greeting your audience and introducing yourself with humility.
• Thanking them for their attention.
• Making yourself available for questions or post-presentation discussions.
• Using your hands in a controlled way for non-verbal communications.
• If you are standing, move around the stage to engage all areas of the presentation space.

It also means that you should be polite when answering audience questions, no matter how hostile they are.

8. Keep it simple

When drafting and practising a successful presentation, put yourself in the audience! This connects to the empathy mentioned above, and the need to choose impactful content to create the right outcome. If you were listening to this presentation, would you be engaged and informed?

No matter how complex your presentation is, use words and analogies everyone in the audience will understand.

Keep to the following:

• Clarity of narrative with an easy-to-understand  presentation structure
• No (or few) acronyms or technical terms if possible
• Explain your visual aids, especially diagrams and graphs

However, keep an eye on your audience too. Do they look like they are losing attention or getting confused? You may need to go back over something, or even ask for a show of hands to indicate something that needs additional explanation.

Try to read body language without losing the thread of your presentation. This is especially relevant if you are addressing smaller groups, and you can see a decision-maker slumping, checking the time or looking blank. You may need to address a question directly to them or highlight something that draws their attention back.

9. Be enthusiastic

If you’re not interested in your own speech, why should the audience be?

It’s particularly important to start and end with a flourish. So, make sure when you prepare that you really focus on your introduction and conclusion, finishing with a strong call to action.

Also, modulate your tone and emphasis regularly. A  monotone voice  can send an audience to sleep even when the content is outstanding!

Sustain energy throughout the speech, but don’t race through your presentation. Pauses help you keep on track, boost audience attention and make the flow more natural.

10. Be yourself

That may seem like a long list of ways to make presentations more successful and productive.

However, it can all be summed up by doing as much preparation and planning as possible, so you feel confident and relaxed.

Especially focusing on:

• Where you are
• What you are doing
• Why you are saying what you are saying
• Why the audience needs to hear what you are saying

If you follow these simple tips for a great presentation, you should be able to deliver your spoken communication in a responsive and effective way.

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Top 10 Slides on Effective Corporate Communication Strategy

Deepali Khatri

Let's talk about something that often gets overlooked but is super important for any successful organization - corporate communication.

It's not just about sending out emails or making small talk at the water cooler. Effective corporate communication is the lifeblood of any thriving business. It's the key to building strong relationships, fostering teamwork, and achieving shared goals.

From ensuring everyone's on the same page to keeping stakeholders informed and engaged, good communication makes the difference between chaos and harmony. 

Clear and effective communication is like the secret sauce that makes everything run smoothly. 

When everyone knows what's going on, ideas flow, problems get solved, and innovation takes off. Also, good communication builds trust and credibility, making customers more likely to stick around. 

So, if you want your business to rock and roll, make sure you invest in solid corporate communication. 

Corporate Communication Strategy 

You might be wondering why corporate communication strategies are a big deal, right? 

Well, let me break it down for you. 

Effective communication is like the secret sauce that makes businesses sizzle. It's the key to building strong relationships, keeping everyone on the same page, and achieving success. 

Whether it's engaging with stakeholders, rallying the troops, or presenting ideas, having a solid communication strategy is crucial. It helps you convey your message clearly, connect with people on a deeper level, and drive positive outcomes. 

So, buckle up and get ready to dive into the world of corporate communication strategies. It is surely going to be a game-changer for your business!

Corporate Communication Strategy PowerPoint Templates 

If you are looking for a hassle-free way to create impactful corporate communication strategies, We've got just the solution for you. 

Introducing our collection of editable PowerPoint templates specifically designed to streamline your communication efforts. These templates are here to save you time and effort by providing pre-designed slides that you can easily customize to suit your organization's needs. Whether you need to outline your communication plan, analyze communication gaps, or present stakeholder engagement strategies, these templates have got you covered. 

With their user-friendly interface and professionally designed layouts, you'll be able to create compelling presentations that effectively convey your message. 

Get ready to take your corporate communication strategies to the next level with these editable PowerPoint templates!

Cover Slide

The cover slide of the Corporate Communication Strategy PowerPoint presentation sets the tone for a comprehensive and impactful communication plan. It features a professional and visually appealing design that captures the essence of effective corporate communication. The slide includes elements such as the company name and logo, a captivating image, and a concise title that conveys the purpose of the presentation.

With its polished appearance, the cover slide serves as an introduction, capturing the audience's attention and setting the stage for a strategic and engaging communication strategy presentation.

Download this Template Now 

What is Corporate Communication Strategy?

This slide provides a clear and concise explanation of the fundamental concept. This slide defines corporate communication strategy as a comprehensive plan that outlines how an organization communicates internally and externally to achieve its goals and objectives. It highlights the importance of strategic communication in building brand reputation, managing stakeholder relationships, and conveying consistent messaging.

This slide serves as a foundational piece, setting the stage for the subsequent slides that delve deeper into the components and implementation of an effective corporate communication strategy.

Download this Template Now

Types of Organizational, Business, and Corporate Communication

The "Types of Organizational, Business, and Corporate Communication" slide provides an insightful overview of communication methods used within an organization. It highlights both intra and inter communication types that facilitate effective information exchange. Examples include company-wide meetings, employee newsletters, the company intranet, annual employee reviews conducted by managers, and regular team meetings.

This slide showcases the diverse range of communication channels employed to foster collaboration, disseminate information, enhance employee engagement, and ensure smooth coordination across different levels and departments within the organization.

Importance of Corporate Communication

This slide Importance of Corporate Communication highlights the vital role corporate communication plays in achieving business success. It emphasizes the significance of clear and effective communication within an organization. The slide outlines key factors, such as avoiding miscommunication, maintaining brand image and awareness, and addressing customer problems.

By emphasizing these points, the slide underscores how corporate communication acts as a cornerstone for building strong relationships, fostering trust, and ensuring seamless operations, ultimately contributing to the overall success and growth of a business.

Effective Ways to Improve Corporate Communication

The given slide emphasizes the critical role of a seamless flow of information across an organization. It presents a range of strategies aimed at enhancing corporate communication. The slide highlights key approaches, including ensuring information is easily accessible to employees, fostering a culture of information sharing and engagement, strengthening connections between teams and departments, hiring qualified individuals with excellent communication skills, and leveraging social technology platforms.

By implementing these practices, organizations can create an environment that promotes transparent, efficient, and effective communication, leading to improved collaboration, productivity, and overall success.

Objective of Corporate Communication Strategy

The "Objective of Corporate Communication Strategy" slide outlines the key goals and aims of an effective corporate communication strategy. It highlights the importance of increased community awareness, demonstrating the organization's commitment to engage and inform stakeholders. The slide emphasizes the proactive delivery of information, ensuring that relevant messages reach the intended audience in a timely and strategic manner.

It also underscores the significance of providing accessible information, ensuring transparency and facilitating two-way communication. Moreover, the slide presents the objective of strengthening relationships with stakeholders, fostering trust, and building long-term partnerships. Lastly, it highlights the goal of creating a strong brand identity, solidifying the organization's reputation and establishing a distinct market presence.

Organizational Communication and Its Impact on Workforce

The "Organizational Communication and Its Impact on Workforce" slide provides a comprehensive overview of the communication channels within an organization and highlights the various departments involved in effective communication. The slide visually represents the interconnectedness of different communication channels, including internal communication platform indicating flow of information from top to down and bottom to up. 

It showcases key departments like HR, responsible for employee engagement and welfare, training and management teams ensuring skill development, public affairs managing external relationships, public relations handling the company's image, and research and development driving innovation. By illustrating the breadth and depth of organizational communication, this slide emphasizes the vital role it plays in fostering collaboration, productivity, and overall workforce effectiveness.

Content Strategy for Corporate Communication

The "Content Strategy for Corporate Communication" slide emphasizes the crucial role of aligning content strategy with the overall communication goals and objectives of the company in a specific region or market. The template showcases a comprehensive list of business goals, including generating awareness and driving sales, demonstrating how a well-crafted content strategy can support these objectives.

By highlighting the importance of content strategy for business success, the slide underlines how a thoughtful approach to content creation and dissemination can effectively engage the target audience, build brand reputation, and ultimately contribute to achieving organizational goals. It serves as a valuable reminder of the strategic impact of content and its ability to drive meaningful results in the corporate communication landscape.

Project Communication Strategies for Effective Team

This thoughtful slide provides valuable insights on enhancing project communication within a team. It highlights key elements such as identifying the target group members, ensuring communication is shared at a wider scale, understanding different audience and emphasizing effective planning. The slide includes visuals or bullet points  that you can use to illustrate these strategies, showcasing the importance of clear and regular communication channels, establishing feedback loops, and utilizing appropriate tools and platforms.

By implementing these strategies, teams can foster collaboration, minimize misunderstandings, and maximize project success. This slide serves as a roadmap for optimizing communication within project teams and promoting a cohesive and efficient work environment.

Gap in Corporate Communication Strategies

The "Gap in Corporate Communication Strategies" slide offers a critical analysis of the existing communication practices within an organization. It identifies common problems like insufficient stakeholder involvement, lack of interest, and ineffective communication with stakeholders. This slide emphasizes the importance of bridging these gaps to enhance communication effectiveness and foster stronger relationships.

The solutions proposed include implementing a proper stakeholder communication process with regular follow-ups, creating clear channels for feedback and collaboration, and adopting technologies or tools that facilitate seamless communication. By addressing these gaps, organizations can improve engagement, increase transparency, and establish a more robust and efficient corporate communication framework.

Conclusion 

Corporate communication strategies play a pivotal role in the success and growth of any organization. Effective communication is the foundation for building strong relationships with stakeholders, driving employee engagement, and achieving organizational goals.

This blog has highlighted the significance of adopting and implementing well-crafted communication strategies. Additionally, equips you with editable slides on communication strategies that can be readily used in organizations. These slides serve as powerful tools to structure and present communication plans, gap analyses, stakeholder engagement approaches, and more.

By utilizing these editable slides, organizations can enhance their communication efforts, foster collaboration, and ultimately thrive in today's competitive business landscape.

For any queries you can contact at +1-408-659-4170.

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Communication Skills

Jan 03, 2020

4.91k likes | 9.71k Views

Communication Skills. Dr. Hassan Abdalla. Agenda. General Communication Skills Oral Communication Skills (Presentation in class) Writing & Referencing Group Interactions Leadership & Management. Oral Communication Skills. Your voice How you say it, is as important as what you say

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Presentation Transcript

Communication Skills Dr. Hassan Abdalla

Agenda • General Communication Skills • Oral Communication Skills (Presentation in class) • Writing & Referencing • Group Interactions • Leadership & Management

Oral Communication Skills • Your voice • How you say it, is as important as what you say • Body language • Your body movements express what your attitudes and thoughts really are • Appearance • First impressions influence the audience's attitudes to you

Oral Communication Skills – Making a Presentation • Human attention is the scarcest resource -- Herbert Simon [Nobel 1972, Turing 1975] • Short-term memory: ~ 7 simple things • Audience may get 1 or 2 from your talk • reinforce the core message, not details • Build a thread to help comprehension

Making a Presentation 1. Strategy • Understand your purpose and role • Tailor your message to the audience • Develop a logically compelling case for your plan 2. Structure • Clear introduction • Use only one idea per slide • Good conclusions slide 3. Style • Keeping your audience's interest 4. Supplement • Use Exemples, Questions, Visual Aids etc

Delivering a Presentation • Greet the audience • “Tell the audience what you are going to tell them, then tell them, at the end tell them what you have told them” -- Zuchermann W. [1979] • Nervousness & Comfort Zone • Humor is very useful; prepare a couple of puns and jokes beforehand • Introduction to the topic & yourself • Begin with a slow, well-prepared introduction

Delivering a Presentation • Speak clearly. Don't shout or whisper - judge the acoustics of the room • Don't rush, or talk deliberately slowly. Be natural - although not conversational. • Deliberately pause at key points • Never read from a script / slide • Keep to the time allowed. If you can, keep it short. • It's better to under-run than over-run

Delivering a Presentation • To make the presentation interesting, change your delivery: • speed • pitch of voice • Use your hands to emphasize points • Look at the audience as much as possible • Don't fix on an individual • Use Illustrations, Graphs, Numbers to explain complex ideas • “A picture is worth 1000 words”

Delivering a Presentation • Strong Conclusion • Questions • Listen very carefully • Repeat the question and make sure you got it right • Answer clearly “Most people answer different questions than asked!”

Presentation: Comm. Mistakes • Facing the display screen behind you and talking to it • Stand in a position where you obscure the screen • Move about too much • Slides are not clear, text too small to read • Too much text on a slide • Inappropriate colors on the slide • Annoying animations, sound effects or pictures • Room Lighting

Writing & Referencing • “Written communication is the ability to communicate effectively in writing with a range of audiences” : • in a variety of modes (e.g., persuasion, argument, exposition) • using a number of different means (e.g., graphical, statistical, audio-visual and technological).

Writing & Referencing • Two objectives of Writing to a reader: • Must convey a clear and unambiguous message • Must produce goodwill • To achieve these two objectives, the writer must write: • Clearly • Coherently • Concisely • Correctly; with • Courtesy; and • Confidence

Writing Background Skills • Written communication requires background skills such as: • academic writing • revision and editing • critical reading • presentation of data

Academic Writing • Writing in order to • analyze a topic closely • develop a point of view in relation to that topic through research and thought • persuade your reader that the point of view you have developed is well supported by the ideas and information you present • Create a clearly structured document that presents an account of what has happened in a practical session or as part of an experiment • Example: an essay, poster, paper or thesis and technical report

Revision and Editing • Applying techniques to improve • Writing • Presentation • Proofreading for • Spelling • Grammar • Style.

Critical Reading • An awareness of • the content of the message • the style and method of communication, • understanding of how the content and method combine to create the meaning of the message • Example: results published in a scientific paper may be given more credibility than results presented at a departmental seminar • Actively listening, reading or viewing information to gain a complete and accurate understanding of the communicated message • Example: extracting specific detail from an academic paper

Presentation of Data • An understanding of the use of • Images • Graphs • Other methods • Example, using appropriate graphing techniques in a scientific report, or well-chosen graphics to convey a concept).

Examples of “Bad Writing” • "Teaching is like a disease; those of you who have it are lucky, you are blessed,”(From the New York Times, Jan 18, 1989) • Dear Fellow Resident: Washington is a city that only cares about one thing: money, power and politics (The Washington Weekly, Oct 3, 2007) • TODAY'S QUESTION: Efforts to make English the official language is gaining strength throughout the U.S. What is your reaction? (N.Y. Daily News) • Word processors are replacing the steno pad and ballpoint for many secretaries. Several thousandare to convene in Kansas City. (Kansas City Times)

Group Interactions - Incentives • “A group is two or more persons who are interacting with one another in such a manner that each person influences and is influenced by each other person” (Shaw M E 1976) “Two heads are better than one” .

Group Interactions - Benefits • Student’s viewpoint, some of the real positives of • tackling a problem in a group include: • finding out someone else’s viewpoint, approach, idea or perspective • spreading the workload amongst the group • combining talents and using people’s particular strengths to the best advantage • helping individuals to discover what they know and what they have yet to discover

Group Interactions - Benefits Educational perspective, working in groups is valued because it: • gives opportunities for students to develop generic skills such as: • Team work • Negotiation • Cooperation • Leadership • promotes collaborative learning • allows a topic to be explored in greater breadth and depth • enables the construction of authentic workplace problems • encourages deep, higher level thinking

Problems in Group Work • Group members not contributing • Very quiet group members • Over-talkative group members • An individual who dominates • People missing meetings • Misinterpreting the task • Getting off task

Interpersonal Skills • Smile • Be appreciative • Pay attention to others • Practice active listening • Bring people together • Resolve conflicts • Communicate clearly • Humor • See it from their side • Don't complain

Ideal Group Roles • Facilitator • Responsible for chairing meetings. • Timekeeper • Makes sure the meeting runs to time. • Recorder/note-taker • Takes and distributes the minutes of the meeting. • Devil’s advocate • Someone who argues against the group’s position, to help determine the validity of that position. • Team player • Gives support to other roles by enthusiastic following.

Leadership & Management • “Leadership is a process of social influence in which one person is able to enlist the aid and support of others in the accomplishment of a common task” --Chemers, M. M. (2002) • “Management is a kind of leadership in which the • achievement of organizational goals is paramount.“-- Zaleznik, A. (1977). • Management involves power by position. • Leadership involves power by influence.

Telling & Selling • A salesperson can’t sell a product to a customer • without information. • The same salesperson won’t sell anything by only • giving the customer product information. • The information must accompany a sales pitch explaining the benefits of the product. • For trainers, the product is knowledge and/or skills.

Guiding and Directing Unlike telling and selling, guiding and directing are polar opposites

Fears in Group Management • Challenging to move from directing to guiding • There is a fear of losing control that drives many • folks to direct the class • The trick to classroom management is learning to balance the flexibility required to meet learners’ needs with the ability to refocus the class.

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• Academics /

Business Communications Graduate Certificate

Learn to deliver clear, concise, and convincing messaging to advance ideas, build consensus, and resolve conflict.

Get Started

No Application Required

Online and On Campus Options

Number of Required Courses

What You'll Learn

• Compose effective business communications, including proposals, presentations, and reports.
• Apply key communication methods—such as informational briefing, persuasive messaging, or conflict management—to meet specific objectives.
• Master the techniques of public speaking, including message development, content, projection, inflection, and delivery.

Our Community at a Glance

It may seem daunting to tackle schoolwork while maintaining a job, but you won’t be alone. You’ll bring challenges you face at work or in your community into the classroom to consult with faculty and peers on new, innovative solutions. Test a fresh concept or framework in the workplace and see immediate results.

Average Age

Working Full Time

Students Outside the U.S.

Average Time to Complete

Certificate Courses

The professional graduate certificate in Business Communications requires three courses.

You may choose any three courses from the Business Communications certificate course group, using the certificate course search.

Search for Courses

You can find certificate courses in the DCE Course Search and Registration platform.

Upcoming Term: Summer 2024

Summer course registration is open through June 20. Learn more about how to register →

Fall 2024 courses and registration details will be live in June.

Earning Your Certificate

To meet the requirements for the certificate, you must:

• Complete three courses for graduate credit .
• Earn at least a  B grade  in each course.
• Complete the courses within three years .

Learn more about  pursuing a certificate  and the process of  requesting your certificate .

Anyone with the drive and right support network can write the next chapter of their story here at Harvard Extension.

Affordability is core to our mission. When compared to our continuing education peers, it’s a fraction of the cost.

This graduate certificate stacks to the following degrees:

• Journalism Master’s Degree Program
• Management Master’s Degree Program

Harvard Division of Continuing Education

The Division of Continuing Education (DCE) at Harvard University is dedicated to bringing rigorous academics and innovative teaching capabilities to those seeking to improve their lives through education. We make Harvard education accessible to lifelong learners from high school to retirement.

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George Turnboo - District II

George Turnboo is an El Dorado County original. George's ancestors lived in the area since the 1840s, and he raised a family here. George was a local business owner for over 40 years. As a business owner, George understands the challenges for businesses as well as the benefits for the local economy. He supports law enforcement as community protection, and believes in properly managed growth through basic infrastructure and services.

George loves the people and rural lifestyle that we all enjoy in El Dorado County. If you have concerns, and live in District 2, please feel free to reach out to George or his assistant. George's goal is to best represent District 2 and all residents of El Dorado County.

District II Map

View Supervisor District Map

District II Contact

330 Fair Lane Placerville, CA 95667 (530) 621-5651 District Map

From El Dorado Hills : (916) 358-3555 Ext 5651

From South Lake Tahoe : (530) 573-7955 Ext 5651

Toll Free : (800) 491-6642 Fax : (530) 622-3645

Email : [email protected] Clerk of the Board :  [email protected]

Communications

George Turnboo, El Dorado County District 2 Supervisor

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Communication Skills Training Workshop

Communication skills training workshop presentation, free google slides theme and powerpoint template.

Communication Skills Training Workshops are perfect for individuals or groups who want to gain the knowledge and practice necessary to become better communicators. Here, attendees can learn about topics ranging from active listening to body language for effective communication. The workshops typically offer tips, activities, and other opportunities to practise these skills in a comfortable and supportive environment. Not only do participants learn important concepts of communication; they also get real-world experience putting them into practise as well. Learning better communication skills can be easy if you use creative templates like this one, full of editable, visual resources that will captivate your students

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