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How to Add Facebook Reviews to Your Google Business Profile

Online reviews from influential places like Google and Facebook wield tremendous power when it comes to influencing consumer decisions. They can either help your business succeed or make things really tough. That’s why it’s important to look after your online reputation and bolster it by cross-promoting reviews from different platforms.

In this article, we’ll talk about how online reviews can impact your business and show you how to add Facebook reviews to your Google Business Profile .

Key Takeaways

• Reviews on sites like Google and Facebook really matter when people decide to buy something or use a service. It’s important to keep them positive and manage them well.
• When you show good reviews on different websites, it helps convince people to trust your business more.
• To encourage Google to put Facebook reviews on your Business Profile, you can add special information known as “LocalBusiness Schema” to your website with a little coding magic.

Free Guide: How To Optimize Your Google Business Profile

Why online reviews matter for local businesses.

Before we talk about adding Facebook reviews to your Google Business Profile (GBP), let’s highlight why online reviews are important for local businesses.

Reviews are like digital word-of-mouth recommendations, telling people what they think about the things you sell or services you provide. Good reviews can bring in new customers, but bad ones can make them steer clear. So, it’s important to make sure your business looks good on the most influential platforms found online, like Google and Facebook.

Boost Your Business by Sharing Reviews from Various Places

Cross-promoting reviews from various platforms can amplify your online presence and build trust with potential customers. When people see consistent positive feedback about your business across several websites, it reinforces the notion that you are a respected and well-established business.

One effective way to cross-promote your hard-earned star power is by displaying Facebook reviews on your Google Business Profile.

How Facebook Reviews Are Displayed on Google Business Profile Listings

GBP listings provide valuable information about local businesses through the sidebar knowledge graph results. This information is displayed according to your profile and Google’s algorithm. Facebook reviews and feedback from other sites can be found listed under “Reviews from the Web” on your Google Business Profile, as shown below

Now, you might be asking, “How do I get Facebook reviews to show up on my Google Business Profile?” While you cannot directly link Google Business profiles to Facebook pages, there are ways you can make it easier for Google’s algorithm to pick up Facebook reviews for your business.

How to Get Google to Display Facebook Reviews on Your Google Business Profile

While there is no direct way to add Facebook reviews to your GBP, the good thing is that Google Business Profile can automatically fill in your social media profiles if they are relatively prominent ( Google ). However, the downside is that this process can be a bit slow, and you might have to give it a little push.

One effective strategy is to add LocalBusiness Schema to your website. This structured data markup helps search engines understand your business information better, leading to improved search results and increased visibility. Here’s how to do it:

Step 1: Add LocalBusiness Schema to Your Website

Google and other search engines use structured data to gain a deeper understanding of the content on your website. By adding LocalBusiness Schema, you provide specific information about your business that search engines can use to display rich snippets in search results. This structured data can include details like your business name, address, phone number, operating hours, and more.

To get started, visit Google’s official documentation on structured data for local businesses. This resource provides step-by-step guidance on implementing LocalBusiness Schema on your website.

2. Include Social URLs in the Schema with ‘SameAs’ Property

In addition to basic business information, you can further enhance your efforts by including social media profiles in your LocalBusiness Schema. This is done using the SameAs property , which tells search engines that your website and social media profiles are related.

By adding your social media URLs to the schema, you create a connection between your website and your social presence. This not only helps search engines understand your online footprint but also enables users to easily find and connect with your business on social platforms.

To implement this, refer to the documentation on the ‘SameAs’ property. It provides detailed information on how to include social URLs in your structured data.

Here’s an example of how SameAs schema might look in JSON format:

To create your own local business schema, you can use this generator tool.

By following these steps, you can increase the chances of Google displaying your Facebook reviews on your Google Business Profile.

How Broadly Can Help

At Broadly, we understand how important it is for local businesses to maintain a good public image. Our easy-to-use app can assist you in collecting and promoting reviews from prominent and influential platforms while providing you with the tools you need to connect with your customers.

See what Broadly can do for your business in just 30 days by starting your FREE trial today! 

Watch your online reputation transform with Broadly

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Learn the basics of getting your business online.

Tips for getting more online reviews.

Standing out on Search and Maps

Time to complete:

Your Business Profile on Google helps customers find you on Google Search and Maps. It also displays Google reviews left by your customers. These reviews give your business credibility and are helpful to potential customers, so you’ll want to build up a set of them. This lesson will give you a number of tangible strategies to get more customer reviews.

Business reviews appear next to your listing in Maps and Search, and can help your business stand out on Google.

Just ask if you want more reviews.

The key to getting online reviews is to simply ask for them. Chances are that your loyal customers would be happy to leave you a review, but they just haven’t thought of it or don’t realize how helpful it would be for your business.

When it comes to asking, you can:

• Ask in person: After every positive interaction, encourage customers to share their experience online. Train your employees to ask, too.
• Ask in marketing materials: If you don’t feel comfortable asking in person, take the opportunity to ask for a review in your email signature, on your receipts, or on a card you mail with your product. You can even add a follow-up email or text a few days after a purchase asking for a review.

If you’re looking for ways to phrase your request, you might say:

• “Please support us with your reviews and photos on Google.”
• “Thanks for being a valued customer! We’d love to hear about your experience. Please leave us a review on Google.”
• “Reviews are really important to us. We’d love to hear about your experience.”

How to get more reviews on Google

When looking to get more reviews on your Business Profile specifically, here is a helpful tool you can use:

• You can create a custom short URL so customers can visit your Business Profile with one click to leave a review.

Make it easy for your reviewers

You want to make it as easy as possible for your customers to leave you a review. If it’s complicated or takes too much time, they may give up. To help your customers, tell them where to find your business on Google, Facebook, or Yelp — or even better — send them a direct link to your profile. As a note, you should never offer incentives in exchange for reviews.

Deepen customer relationships — and inspire new ones

At times, it can feel hard to ask customers to leave an online review, but getting more reviews from your current customers can help you build trust among future customers. And responding to your reviews can also help earn customer loyalty and deepen those relationships.

As a best practice, thank customers who take a few moments to share their appreciation for your business. Following up with timely and professional responses to reviews shows that you value customer input, and encourages them to leave reviews (and visit you again) in the future.

TAKE ACTION

Encourage your customers to leave reviews

You can make your Business Profile on Google even more useful for potential customers by building up a collection of reviews from customers.

Ask customers for reviews after positive interactions or in your marketing materials

Create a short URL to give to customers so they have a one-click path to leave a review

How to respond to reviews

10 Post ideas for your Business Profile

Grow your local business with Magic

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A complete guide on Facebook Recommendations/Reviews

In today’s digital age, online reviews play a pivotal role in shaping a business’s reputation and success. Facebook started out in 2004 as a social media platform and over the past 19 years it has become so much more. Among the plethora of platforms available for customer feedback, Facebook Reviews (now called Facebook Recommendations) stands out as a useful tool for businesses to showcase their credibility, build trust and engage with their audience. In this comprehensive guide, we’ll explore everything you need to know about Facebook Recommendations and how to make the most of them.

What is Facebook Recommendations?

Facebook Reviews is a feature on the social media platform Facebook that allows users to share their experiences and opinions about businesses, products, or services they have interacted with. Recently, it was renamed to Facebook Recommendations. After the change, users can no longer leave a star rating from 1 to 5, instead they can either recommend or not recommend a certain business. Through Facebook Reviews, users can leave written feedback and provide valuable insights into their interactions with a particular business. These reviews are publicly visible on the business’s Facebook page and can influence the perception of the business among existing and potential new customers.

Businesses can benefit from Facebook Recommendations by showcasing positive feedback as a form of social proof, building trust with their audience, and addressing any concerns or negative feedback to improve their offerings. This feature provides a platform for customers to voice their opinions and for businesses to engage with their audience directly, fostering transparency and accountability.

Why Facebook Recommendations Matter

• Social Proof : Positive reviews on Facebook act as social proof, assuring potential customers that others have had satisfactory experiences with your business.
• Trust Building : Reviews contribute to building trust and credibility. They provide a sense of authenticity and transparency, showing that your business values the opinions of its customers.
• Search Visibility : Facebook Reviews can impact your business’s visibility on search engines. Reviews that recommend your business can lead to higher search rankings, attracting more organic traffic.
• Customer Engagement : Engaging with reviews, whether they’re positive or negative, demonstrates that your business takes ownership and is committed to improving its services.

Managing Your Facebook Recommendations

To make the most of Facebook Recommendations, you need to actively manage and engage with them. But in order to get reviews on Facebook, you’ll need a Facebook Business Page.

Claim Your Business Page

If you haven’t already, claim ownership of your very own business page on Facebook. This ensures you have control over the information displayed about your business and the ability to respond to reviews. Log into your Facebook account and click the Create button on the top-right corner of the screen, then select the Page option within the pop-up menu.

In the “Create a Page” section enter the name of your business name, choose a category, and add a description. You’ll also be able to see a preview of what the page will look like on desktop and mobile platforms after you enter the information. To finish the initial setup, click on the “Create Page” button at the bottom of the screen. Alternatively, you can just use this direct link to create a page .

Your Facebook business page is now visible, but it will be empty. To fix that, go to the “Page Settings” option on the left side of the screen and click “Page Info”. From here you can add some vital information about your business. Make sure you add a phone number, an email address, a physical address, a website and your hours of operation.

Enable Reviews

Enabling reviews on your business page establishes a two-way street of communication between your brand and your customers. It invites them to contribute to your online presence, helping potential clients gain a comprehensive understanding of your offerings through real experiences. Moreover, positive reviews serve as endorsements that boost your brand’s credibility and trustworthiness. You can find this option in your page’s settings under “Templates and Tabs.”

Respond Promptly

Swiftly addressing reviews demonstrates your responsiveness and approachability. Customers appreciate knowing that their opinions are heard and taken seriously. This practice not only enhances the reviewer’s experience but also showcases your brand’s commitment to excellence in customer service.

Engage Professionally

When you respond to positive reviews with gratitude and appreciation, you not only acknowledge the reviewer’s satisfaction but also reinforce their positive feelings towards your brand. Expressing genuine thanks creates a connection that resonates with them and encourages continued engagement. Thank reviewers for their feedback and address any issues raised.

Encourage Reviews with Magic

Harness the potential of satisfied customers by proactively encouraging them to share their experiences through reviews. By using Magic , you can not only strengthen your online presence but also foster a sense of community around your brand. Magic allows you to easily reach out to happy customers and empower them to contribute to your brand’s narrative. Positive reviews not only enhance your credibility but also attract potential customers who seek authentic endorsements. 

Dealing with Negative Reviews

Negative reviews are inevitable, but they also present opportunities for improvement for your business. In order to make the most out of them, you can take the following steps.

When faced with a negative review, it’s crucial to maintain a composed and calm demeanour. Refrain from becoming defensive or engaging in confrontational responses. Remember, approaching the situation with a level head can pave the way for constructive dialogue and resolution. By staying composed, you open the door to understanding the customer’s perspective and addressing their concerns effectively.

Address the Issue

Publicly acknowledging the issue raised in the review and proactively providing a solution is a vital step towards showcasing your commitment to customer satisfaction. By addressing concerns openly, you demonstrate your attentiveness and dedication to resolving issues promptly. This not only reassures the dissatisfied customer but also resonates with potential customers who observe your responsiveness. 

Take It Offline

Extend a heartfelt invitation to the reviewer to connect with you privately, fostering a channel for in-depth discussion on the matter at hand. This personal touch reflects your commitment to providing tailored solutions and addressing their concerns comprehensively. Private communication grants the reviewer a space to share additional details and perspectives that might not be suitable for public discourse. 

Learn and Improve

Consider each negative review as a roadmap to betterment. Examine the feedback with an open mind, seeking ways to bridge the gap between what customers anticipate and what you deliver. This continuous improvement process not only boosts customer satisfaction but also elevates your business’s reputation.

Best Practices for Facebook Recommendations

Here are some best practices to maximise the benefits of Facebook Recommendations:

• Regularly Monitor Reviews: Set aside time to monitor and respond to reviews consistently.
• Show Appreciation: Thank customers for positive reviews and express your gratitude for their support.
• Use Visual Content: Share photos and videos of your products or services in action to enhance your page’s visual appeal.
• Highlight Positive Reviews: Share positive reviews on your page to showcase customer satisfaction.
• Stay Genuine: Authenticity matters. Avoid posting fake reviews or incentivizing customers to leave positive feedback.

Frequently Asked Questions about Facebook Recommendations

Did Facebook change reviews to recommendations?

In a 2023 update to its platform, Facebook has rebranded its ‘Reviews’ feature as ‘Recommendations.’ This transition was made with the intention of enabling customers to provide more comprehensive feedback about your business. This adjustment holds the potential to enhance your visibility within the local community and draw a larger customer base.

Who can see Facebook recommendations?

Remember that when an individual offers a business recommendation, they have the option to choose who sees it. For instance, if they opt to share a recommendation with their Friends, only those in their friend list can view it. It’s important to note that only publicly shared Recommendations contribute to a Page’s overall rating.

Is a Facebook recommendation the same as a review?

Facebook Recommendations have replaced Facebook Reviews. The way they work is straightforward: when a user visits your page, they’ll encounter a section labelled Recommendations and Reviews positioned near the top. These have their dedicated user tab, formerly called  “Reviews.”

Can you remove a bad recommendation on Facebook?

Page owners lack the ability to directly eliminate specific reviews. Nonetheless, users have the option to report a review to Facebook’s team for potential removal. However, reviews can only be reported if they have received at least one comment. Addressing negative reviews through comments requires careful consideration and a delicate approach.

Where is the reviews recommendations tab on Facebook?

To access your Page’s Recommendations, navigate to the Reviews tab situated beneath your cover photo on your Page. In some cases, you might need to first click on “More.” Disabling Recommendations will halt their display and eliminate the associated ratings and reviews from your Page. If a Recommendation or review violates Facebook’s Community Standards, you have the option to report it.

Key Takeaway

Facebook Recommendations offer businesses a valuable avenue to engage with customers, showcase their reputation, and build trust. By actively managing reviews, responding professionally, and using feedback to improve, you can harness the power of customer opinions to enhance your brand’s online presence and credibility. Embrace reviews as opportunities for growth, and remember that every interaction is a chance to leave a positive impression on both existing and potential customers.

About Magic

Magic helps local businesses grow. Thousands of local businesses use Magic to get more online reviews, win new customers, easily manage customer conversations and grow sales. Magic offers these features:

• Reviews: Get more reviews with automatic review requests for popular review sites like Google, Facebook, Yelp, TrustPilot, and more. Rank high on local search and enhance your visibility on Google. 
• Inbox: Keep track of customer conversations across channels in one inbox, including SMS, Facebook, Instagram, and Gmail. Manage conversations better as a team and do more with industry specific templates. 
• Text Marketing: Drive more sales with instant text campaigns and reach your customers at the right moment with automation. Use prebuilt templates to send out text campaigns in minutes. 
• Webchat: Turn website visitors into customers with SMS powered Webchat. Chat to website visitors directly through SMS so you won’t miss a lead, even when they leave your website. 

Looking to grow your local business? Book in a demo call now . Follow us on Instagram and Facebook

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Are Facebook Or Google Reviews Better?

If you’re a business owner, you will know how difficult it is to collect reviews from your customers.

There are a ton of review sites out there, so it’s natural to consider which review site you should focus on to get the most out of your customers’ reviews.

Of course, Facebook and Google—the internet’s top review websites—both offer numerous benefits for establishing your online reputation and improving market reach.

But trying to collect customer reviews to establish an authoritative presence on both platforms is a difficult process, let alone a slow one - especially if your business doesn’t have a plan of action.

To answer the question, it’s important to take a look at the benefits of Facebook reviews and Google reviews, along with which of these review sites is more popular and which will give your business more reach.

The Benefits Of Facebook Reviews

Firstly, let’s look at what Facebook reviews, also known as Facebook recommendations, bring to the table. 

It’s no secret that Facebook is the most popular social media platform, and since Business Pages were introduced (fun fact: Facebook Business Pages started in 2007), the social media giant has grown to become one of the most popular review sites on the internet.

With over three billion users, it doesn’t have to be said that Facebook is a platform that businesses need to establish a presence on.

Any Facebook account holder can post reviews, as well as discover local businesses through search and promotion.

While Facebook reviews do not have any effect on search engine rankings, they will increase your business’ visibility on Facebook.

The more positive Facebook reviews you have, the more Facebook will promote your Business Page in users’ News Feeds.

Facebook reviews, and your overall rating on Facebook, can also appear on search engine results pages, which will increase the chances of customers organically clicking on your business.

The Benefits Of Google Reviews

Facebook may be the king of social media, but Google is the number one search engine used around the world.

And due to the sheer amount of traffic Google receives daily, it’s by far the leading review site for businesses small and large.

Like Facebook, any account holder can post reviews. And since Gmail has almost two billion users , it goes without saying that this makes Google a prime target for businesses looking to get customer reviews.

Any Google search for a business or service will instantly display a business page (or a list of businesses) with a star rating and review count - called a review snippet.

This makes it vital to collect Google reviews as these not only make your business more clickable, but more SEO-friendly.

In fact, Google states on its support page that managing and responding to reviews will improve your local ranking.

So, the more positive Google reviews your business receives, the more it will outrank competitors when relevant search terms are typed into Google.

Lastly, Google reviews can also increase organic traffic to your website and social media pages, including Facebook.

As long as you provide the links, Google will display them under your Google Business Profile.

Which Is Better, Facebook Reviews Or Google Reviews?

As you can probably tell, it’s hard to call. Both Google and Facebook are valuable review sites, each offering many advantages for improving your business’ reach, visibility, traffic, and sales.

Despite that, it’s worth mentioning that neither platform is without its disadvantages. 

The disadvantage of Facebook reviews is that they have no impact on SEO.

The disadvantage of Google reviews, on the other hand, is that statistically there are fewer web users with a Google account (than a Facebook account), meaning businesses might have an easier time getting Facebook reviews.

Still, due to the amount of daily traffic Google receives as the go-to search engine for customers, it’s arguable that Google has the upper hand.

So, are Google reviews better? Yes and no. Businesses might see improved results by focusing on getting Google reviews.

But it has to be said that the most ideal outcome is for businesses to have positive reviews across as many review sites as possible.

The Benefits Of Yelp Reviews

We can’t talk about Facebook and Google without talking about Yelp - another major review site that has more than 140-million users per month.

In fact, Yelp is widely considered the most trustworthy review site - a result of its strict review guidelines.

Unlike Facebook reviews, Yelp reviews can improve your business’ SEO visibility on Google. 

In addition, Yelp users, or “Yelpers”, are also considered to be “serious reviewers”, which not only makes Yelp reviews more credible but, in some cases, more detailed, which can help customers’ purchase decisions. 

So, the advantages of Yelp reviews are that they are more trustworthy—less spam, fewer fake reviews—with the bonus of improving your business’ search engine rankings.

Despite that, Yelp’s big disadvantage is that it’s simply not as popular as Facebook or Google. 

Final Thoughts… And The Solution To Get More Reviews

Pros, cons, the best review sites, the worst review sites - it’s confusing, needless to say, and downright frustrating if you’re a business owner not knowing where to apply your time and effort.

The truth is, focusing on one review platform will not necessarily bring you more customer reviews.

Neither will requesting reviews, for any review site, using generic manual methods and strategies.

The solution? It’s simpler than you might think, and it involves automating reviews using a streamlined customer review funnel.

ReputationStacker is the hands-off method for getting more reviews on Facebook, Google, Yelp, and more, so that you can apply your energy to what you’d rather be doing: running your business.

The bottom line is that you don’t have to worry about which review site is better, as ReputationStacker allows you to choose the review sites it sends your customers to.

All you have to do is sit back and watch as ReputationStacker boosts your reputation on the review sites you want.

ABOUT THE AUTHOR

Ian Kirby has been working in digital marketing for over 15 years. Having worked both with and for digital marketing agencies and in-house with multiple companies, he has a specific interest and expertise in online reputation management, online reviews, and the implementation of business systems. Ian’s writing, videos, and interviews have garnered millions of reads, views, and listens.

About Ian Kirby • Ian's Articles

The average ReputationStacker user triples their review count in the first 3 months .

Google Reviews Vs Facebook Reviews – The Platform Paradox

Wagisha Adishree 8 minutes read February 1, 2024

Online Reviews have become the modern-day word-of-mouth. They wield immense influence over the choices consumers make. 

And two platforms that stand tall in this game are Google and Facebook reviews. 

These titans are the gatekeepers of public opinion, offering a window into the experiences of previous patrons. But the question arises: which one holds more sway? Which should businesses, tiny ones, prioritize in their quest for visibility and trust? 

The debate is like a clash of titans, each with its own strengths and strategic advantages. Google, with its vast search engine reach, casts a wide net, capturing users in their intent-driven searches. On the other hand, Facebook, with its engaged social community, taps into the power of peer recommendations.

The choice between these two cannot be a one-size-fits-all-all. It has to be a tailored strategy. 

So which review platform to choose for your business? Let’s find out in this blog. 

TripAdvisor Reviews

Facebook Reviews

Google Reviews

Amazon Reviews

Aliexpress Reviews

Relevance Of Online Reviews In The E-commerce Industry 

Online reviews are the backbone of the e-commerce industry. Today’s customer is tech savvy and they want to know if their money will be respected enough or not. Take a look at the customers’ habit of checking out online reviews before making a purchase. 

• As per the statistics by Power Reviews,  Over 99.9% of customers read reviews when they shop online, and 96% of customers specifically look for negative reviews.
• Another Statistic by BrightLocal has reported that  49% of consumers trust online reviews as much as personal recommendations from friends and family.
• 8 in 10 shoppers use their smart mobile phones to look up product reviews while they are in-store.
• 94% of local businesses that use reputation management tools ( review aggregators , review hub , etc) see a return on investment.

Difference Between Google Reviews vs Facebook Reviews

Google and Facebook Reviews are both popular review platforms for users to share their experiences and opinions about businesses. Skim through the differences between Google Reviews vs Facebook Reviews on different parameters.

Google Reviews Demystified 

Google Reviews is a powerful tool that can help businesses build their online reputation and improve their visibility on the web. With Google Reviews, customers can easily leave feedback about their experiences with businesses, which in turn can help other potential customers make informed decisions.

Another benefit of Google reviews is its ability to showcase star ratings. These ratings provide an at-a-glance overview of a business’s overall reputation on Google. Customers can leave written reviews that provide more detailed information about their experiences. 

Google Reviews also allows users to include pictures and videos. This allows customers to share visual evidence of their experiences, such as photos of the products they purchased or videos of the services they received. 

These visual elements can be incredibly helpful for potential customers who are trying to decide whether or not to do business with a particular company. Google Reviews are also integrated with Google Maps. So whenever a user searches for a place, they can also see the Google reviews. The recent Google reviews trends have shown the utter importance of these features. 

Why Google Reviews Is Paramount For Business? 

Many businesses have started to use Google reviews, take a look at why and how important Google reviews are for your business. 

• Better Online Reputation : Google Reviews are crucial for businesses because they can have a significant impact on a company’s online reputation and visibility. Positive reviews can help attract new customers for the business, while negative reviews can deter them.  59% of the buyers choose Google to read reviews online. Keeping that in mind, businesses can easily use the power of Google reviews by opting to show Google reviews on websites . 
• Enhance Search Engine Optimization : Google Reviews can also improve a business’s search engine optimization since they are a vital part of Google’s algorithm. By having more and better reviews, businesses can improve their ranking on Google’s search results page, making it easier for potential customers to find them. Google reviews contain keywords that help the search engine to understand more about your business. This further pushes your business to appear in the search results. 
• Expand Customer Base To A Global Level: Google Reviews allows businesses to gather valuable feedback on their products or services, which can help them improve and grow. Having a strong presence on Google Reviews can be a game-changer for any business looking to expand its online reach and customer base.

Facebook Reviews Unveiled 

Facebook reviews have become an essential tool for businesses to showcase their products and services to potential customers. Although Facebook reviews is not an individual platform but a feature of Facebook provided by the platform. 

These reviews allow customers to share their experiences with a company, which can help other consumers make informed decisions when considering a purchase . All you have to do is set up the Facebook Reviews for your Facebook business account. A lot of businesses have even started to display Facebook reviews on their websites. 

Why Are Facebook Reviews Important For Business? 

Positive reviews on Facebook can build trust and credibility for your business. When potential customers see that others have had positive experiences with your products or services, they are more likely to trust your business. Take a look at how Facebook reviews can the way you do business. 

• Social Proof : Having positive reviews on Facebook can greatly benefit a business by providing social proof to potential customers about the quality of products or services. Customers are more likely to trust a business that has positive reviews from others in their community. 
• Visibility On The Platform: Facebook reviews can improve a business’s visibility on the platform, as they can influence Facebook’s algorithm and help the business appear higher in search results. On the other hand, negative reviews can harm a business’s reputation, so it’s important to respond to them in a professional and timely manner.
• Conversion Rate Optimization : As per the studies by Spiegel Research Center businesses with positive customer reviews tend to have higher conversion rates. This means that people who visit your Facebook page or website after reading positive reviews examples are more likely to make a purchase.

Facebook reviews have vast scope in terms of marketing your business, at least the recent Facebook reviews trends say so. 

The Final Thoughts 

The choice between focusing on Google Reviews vs Facebook Reviews depends on three factors.

• Nature of the business 
• Its target audience 
• And its marketing strategy 

Google Reviews is well suited for businesses with physical locations, as they are integral for local search engine optimization and overall visibility. On the other hand, Facebook reviews thrive in the realm of social media engagement and peer recommendations. 

And is highly beneficial for businesses looking to tap into their social network’s influence. Facebook reviews also offer a platform for users to share experiences with their friends and followers.

For many businesses, especially those with physical locations, maintaining a positive presence on both platforms is recommended. It’s not about choosing one over the other, but rather leveraging the unique strengths of each platform to reach a broader audience and engage with customers in different ways. 

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How to read & reply to reviews on Google

Reviews from your customers can provide valuable feedback for your business. You can reply to reviews, which can help build customer trust.

When you reply to reviews, you post publicly as your business. Replies may not appear across Google immediately. However, reviewers will get a notification when you reply to their review. After they have a chance to read your reply, they can update their review.

Learn about missing or delayed reviews .

Important: Before you can respond to reviews, you must verify your business . After you verify your business, you can reply to reviews directly from:

• Your Business Profile on Google Search.
• Your Business Profile on Google Maps.

Manage your reviews

Reviews for home-service businesses

When customers leave a review for a home-service business, they might be asked which job the business performed. Customers choose from a merchant-provided list of services that also includes suggested job types that are typical for similar businesses. If the customer left a written review, their selection will be included in the review.

Reply to reviews from Google Search or Maps

• Google Maps: At the bottom right, tap Business.
• Google Search: In the search bar, enter your business name.
• Select Reviews.
• Next to the review you’d like to reply to, select Reply.

Important: You cannot reply to reviews from third-party sources.

Tips for review replies

Business owner responses help you build relationships with customers, but they’re also public. When you reply to your customers, keep these guidelines in mind:

• Be nice and don’t get personal . Keep your responses useful, readable, and courteous. Like reviews, replies must comply with our policies.  Learn more about contributed content .
• Keep it short and sweet . Users are looking for useful and genuine responses, but they can easily be overwhelmed by a long response.
• Thank your reviewers . Respond to happy reviewers when you have new or relevant info to share. You don’t need to thank every reviewer publicly, since each response reaches lots of customers.
• Be a friend, not a salesperson . Your reviewers are already customers, so there’s no need to offer incentives or advertisements. Instead, you can tell reviewers something new about your business, or share something they might not have learned from their first visit.

Negative reviews aren't necessarily a sign of bad business practices. For example, the customer may have had mismatched expectations. Reviews can also help identify points on how to improve future customer experiences.

Here are some best practices to keep in mind:

• Do not share personal data of the reviewer or attack them personally. This includes on Maps, on other services, or in the real world. Instead, suggest that they contact you personally by email or phone to resolve the issue. A positive post-review interaction and your reply shows prospective shoppers that you really care and often leads the customer to update their original review.
• Investigate the reasons behind the reviewer’s negative impression of the business. Check your records for the reviewer and their experience with your business.
• Be honest. Acknowledge mistakes that were made, but don’t take responsibility for things that are out of your control. Explain what you can and can't do in the situation. Show how you can make uncontrollable issues actionable. For example, bad weather caused you to cancel an event, but you monitor the weather and provide advance cancellation warnings when possible.
• Apologize when appropriate. It’s best to say something that demonstrates compassion and empathy.
• Show that you’re a real person by signing off with your name or initials. This helps you come across as more authentic.
• Respond in a timely manner. Doing so shows that you pay attention to your customer’s experience.

If you believe that a Google review violates the  posting guidelines , you can flag it as inappropriate. Learn more about flagging reviews as inappropriate .

Need more help?

Try these next steps:.

Nikola Bojkov

How to get facebook reviews for your business [5 ways].

In this blog post we are covering 5 easy ways on how you can get more Facebook reviews effortlessly.

Where is the place where you turn to when deciding what will be your next dinner or trip destination? Reviews, of course!

And you are not the only one –  57% of consumers  say that social media influences their shopping. And 44% of them said that Facebook was the social network that influenced their decisions the most.

The rule of thumb is: The more positive reviews you have, the higher the chances they will visit or buy from you.

Just having a presence on social media is not enough anymore. It would be best if you started yielding results from it.

And what’s a better way to do that than Facebook Reviews?

Along with Google Reviews, Facebook Reviews are one of the most efficient digital versions of word-of-mouth marketing and have the potential to influence your future customers buying decisions that will visit your Facebook business page.

You are probably already familiar with  online reviews’ power  and what they can bring you from a business perspective, so I will skip to the fun part – how to get Facebook reviews for your business.

Here is a list of 5 easy ways on how you can get more Facebook reviews effortlessly:

• Ask your customers via chat or email
• Add ‘‘Leave us a Review’ buttons on your website
• Ask for Facebook reviews offline
• Respond to every review
• Promote customers feedback on social media and Facebook Ads

How to Find Your Facebook Review Link

First things first.

Before we dive into the methods on how to ask customers for Facebook recommendations and reviews, please make sure you actually know where is your Facebook Reviews section and how to get the link so you can drive customers to that page.

To find your Facebook reviews page link, go to your ‘Reviews tab’ and copy the URL.

For EmbedSocial, it will be this one: https://www.facebook.com/EmbedSocial/reviews/  

We encourage you to go with the 2nd option, so below, we are listing some simple ways to collect more Facebook reviews for your business.

Pro tip:  To make the reviews link more appealing, you can always use a  custom link shortener  to provide you with the essential info on the link activity. For more detailed insights and to track from where users are coming to your review link, check out  Google’s Campaign URL builder .

Okay, now let’s see how we can use this link to navigate customers to write their reviews.

1. Ask your customers via email or chat

What is the easiest way that to ask your current customers you already have a relationship with to leave you a review?

Here are 2 ways how to do this:

Chat communication is growing during the pandemic and has become one of the main channels for direct interaction with customers.

Therefore, a perfect way to collect customer feedback !

Companies need to implement procedures in their Customer support departments where every employee at a certain point of interaction will ask their customers for feedback.

And for companies wanting to increase their Facebook reviews, the best way is to ask customers to post their reviews publicly with a direct link to your Facebook Page’s reviews section.

Another option to ask for reviews is to send request emails to your customer list.

“Hey, let us know what you think – Leave us a review here’’

and add a direct link to your Facebook reviews option.

Our email review request message looks like this:

And if a client doesn’t leave you a review, don’t be shy to do a follow-up.

Send something like:

‘’Hey, did you ever get a chance to write a review for us?’’

Just make sure you are not pushy cause you will never get the desired review.

Pro tip:  It’s all about timing, and Facebook reviews are no exception. Thus, the optimal time to contact a new customer is 3 to 5 days after purchase. Ensure they are happy with the product or service, thank them for choosing you, and then ask for a review.

2. Add ‘‘Leave us a Review’ Buttons and Facebook Badges on Your Website

Another way of ‘it never hurts to ask’ is by adding CTA buttons like ‘ Leave us a Review ’ on your website to direct users to your Facebook reviews page.

The easiest way to start collecting customer feedback on your website is with the  EmbedReviews platform .

You have the option to display a Facebook review widget or add a ‘ Leave a review ’ button anywhere on your website.

Here is how our ‘Leave a Review’ button and Facebook widget look in action:

Once your web visitors click on the review button, they will be redirected to your Facebook Reviews tab where they can submit their feedback.

Embed Facebook reviews badge

As for the badges in the EmbedReviews button, you can choose from the available designs and again use an embeddable code to display on your website.

Note that the badge will update every time you have a new Facebook review.

3. Ask for Facebook Reviews Offline

When it comes to offline engagement with your customers, you will also need to think of placements how to make sure you encourage and collect their feedback.

Here are some ways how you can do this:

Print QR codes on receipts, flyers, menus, posters, and similar

QR codes can help you bridge the offline and online worlds and give customers an easy way to submit Facebook reviews.

You will only need to generate a QR code that will include the Facebook link to your Facebook Page’s reviews section.

Big posters with your customer reviews is a definitely great idea, showing your social proof offline and also inspiring people to do the same and get their name on your business location walls.

Ask customers to check in on Facebook

Encourage customers to check in on your location with their Facebook profiles.

If you are a local business owner of a place, provide a stable Wi-Fi network and ask people to check in there, and Facebook will send them a reminder to write a review 1-2 days later.

 You will be surprised how many of them will land you a hand.

PRO tip:   Most of these offline encouragements usually include some incentives, such as discounts or free staff, that can improve the response rate of your offline customers. So, think about how you can incentivize them to give you feedback on Facebook. 

4. Respond to Facebook Reviews (even the negative ones)

Take time to respond to every review! Users will surely notice your interaction and how you value customers’ feedback and award you with leaving a review.  Respond even to star ratings without comments, no matter if it is 5-star reviews or less.

To tackle your review responses more effectively, you try an  Autoresponder for Facebook reviews  that can automate your reply. This way, you will never forget to reply to a review and show your customers that you value their time and effort.

Responding to all reviews includes responding to the negative ones, too, right?

What to do when you encounter a negative review? How should you deal with it to not hurt the customer’s feelings and your business, too?

Don’t dare to delete negative reviews (unless they violate  Facebook Community standards ). 

It will hurt your reputation, and it will show that you lack transparency. Instead, use them to your advantage – apologize for the bad experience and offer a solution.

Yes, potential customers will notice the negative review, but they will also see that you have handled the situation and will respect you more.

Guess what – negative customer feedback can do more good than harm. Despite improving your online reputation management , they can help business owners see the bigger picture and improve their digital marketing strategy based on that.

If you ignore negative reviews and they proceed to come up, you will probably run out of business sooner or later.

So, take a deep breath and follow these action steps below:

• First, you should try to understand why the customer is leaving a negative review. Why are they not happy with your product or service? What is the trigger?
• Reply to the negative feedback ASAP. Thank the customer for leaving a review. Try to understand the reason behind the testimonial (make sure you don’t go into defense mode). And if it is your fault, acknowledge it and do something about it – at least suggest replacing the products or refunding the customer.

Please note that whatever your response is, it will be seen by other visitors. This is the perfect way to show how you care about your consumers (and, as a result, get more sales and even more reviews).

We created a detailed  guide on the best practices for responding to negative reviews . Suggested responses are included, too.

5. Promote customers’ Feedback on Social Media and Facebook Ads

Business reviews are the best user-generated content , so make sure you aggressively promote them across every social media platform you have. This will unconsciously inspire other customers to leave their feedback, too.

With a simple share among your community, your customer reviews will attract new customers who will be encouraged to share the same

Here is our latest social media campaign on Facebook, featuring one of our customer reviews:

? Success Story: How EmbedReviews helped 3 Key Elements show instant social proof and get more clients We talked with… Posted by Embed Social on  Wednesday, September 9, 2020

Yes, it’s possible to turn your customer feedback into Facebook ads! And you can do that in just a few clicks with our review management tool.

Before you craft your perfect Facebook ad, you need to connect EmbedSocial with your Facebook Advertising Account.

Then, you should select a customer testimonial from your Facebook page and customize your review template the way it demonstrates your marketing message loud and clear.

Check out our detailed guide on  How to Turn Customer Testimonials Into Facebook Ads .

Other places where you can promote your Facebook reviews include

• Your website homepage and product pages
• In the walls of your physical store
• Social media networks like LinkedIn, Twitter, Instagram, Pinterest, etc.
• Company newsletters
• Blog articles

Yet, these are just a couple of ideas we have tried (and proved successful). After all, the best place to promote your testimonials and encourage people to leave you a new one is wherever your customer is (online and offline).

We really hope this short guide on how to get Facebook reviews gave you some specific directions on how to maximize your Facebook testimonials’ potential,  improve their visibility, and as a result –  level up your digital marketing strategy in a blink.

After all, getting more reviews on Facebook can take a little effort, but it’s an investment that pays off (you’ll see).

Thanks for reading, and don’t forget to  leave us feedback on Facebook . 🙂

It’s all about asking, right?

FYI: You can embed Facebook reviews widget  automatically with  EmbedReviews platform.  Start a free trial  and display your Facebook Page recommnedations now. 

Embed Facebook Recommendations and Reviews on your Website

Try EmbedReviews , generate Facebook and Google reviews, and display a social media reviews widget on your website. Automatically and in seconds.

All PRO features | Cancel any time.

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CEO of EmbedSocial 

Nikola Bojkov is the CEO of EmbedSocial, an entrepreneur who turns problems into products. With over a decade of hands-on experience with social media APIs, he guides EmbedSocial in its role as a technical partner for both SMEs and large agencies, maximizing the impact of their user-generated content. EmbedSocial has offices in Skopje, Tokyo and Lisbon with over 250,000 users.

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Google vs. Yelp vs. Facebook Reviews: What are the Differences?

Google is King

The case for yelp, responding to yelp reviews, facebook recommendations, responding to facebook recommendations, other review platforms.

• Nextdoor: This localized social media platform offers a recommendation feature, similar to Facebook’s. Nextdoor is beneficial for social listening, especially in specific neighborhoods. The platform can be used for lead generation as well as online reputation management
• Yellow Pages: This online directory allows users to leave reviews and star ratings. This platform should be used similarly to Yelp, though you might not get as many reviews on Yellow Pages. 
• Angie’s List: Another platform to keep an eye on is Angie’s List. Like Yelp, it was built specifically with reviews in mind. Unlike any of the other platforms on this list, their ratings are set up as letter grades, meaning a company could receive anywhere between an A and an F. Users can also leave detailed reviews that businesses can respond to. Don’t count out Angie’s List when planning an ORM strategy. 

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Best overall

Best for pets, best for delicate floors, what else we tested.

• What to look for
• How we test

The best steam mops of 2024, tested and reviewed

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The best steam mop simply uses just water to produce steam to help loosen grime on floors. They clean and sanitize floors without the use of chemicals. Some even come with attachments for cleaning grout, appliances, or windows, making them an extremely versatile and powerful part of a cleaning routine. 

We tested five steam mops with various stains on several types of flooring to determine the three best steam mops and also spoke to cleaning and flooring experts for tips on choosing and using a steam mop. Our top pick, the Bissell PowerFresh Deluxe Steam Mop  performed well and is lightweight and easy to use, but it doesn't come with any attachments. If you're after extra cleaning attachments for even more versatility, we like the Bissell PowerFresh Pet Lift-Off Steam Mop , which has nearly a dozen tools for cleaning appliances, countertops, grout, windows, and more.   

While best steam mops will transform the way you clean, note that steam mops should only be used on non-porous or sealed surfaces like porcelain and ceramic tile, stone, and linoleum.  "Avoid using steam mops on any flooring that is unsealed," said Leanne Stapf, COO of The Cleaning Authority , referencing hardwood, laminate and vinyl — including luxury vinyl plank — as examples. The high heat and moisture can damage and warp floors, which is when the best mop might come in handy. Approach caution with brands that claim to be gentle enough for hardwood or laminate, and a good practice is to try a spot test before doing a full run.

Learn more about how Insider Reviews tests and researches home products .

Our top picks for the best steam mops

Best overall: Bissell 1806 PowerFresh Deluxe Steam Mop -  See at Amazon

Best for pets: Bissell 15441 PowerFresh Pet Lift-Off Steam Mop -  See at Amazon

Best for delicate floors: Shark Steam & Scrub S7001 Steam Mop -  See at Amazon

The easy-to-maneuver Bissell PowerFresh Deluxe Steam Mop sanitizes and scrubs tile floors without leaving streaks after drying.

• Check mark icon A check mark. It indicates a confirmation of your intended interaction. Good cleaning capabilities
• Check mark icon A check mark. It indicates a confirmation of your intended interaction. Comfortable to use
• Check mark icon A check mark. It indicates a confirmation of your intended interaction. Comes with a spot brush for scrubbing dried spills
• Check mark icon A check mark. It indicates a confirmation of your intended interaction. Two steam levels
• Check mark icon A check mark. It indicates a confirmation of your intended interaction. Large water tank
• con icon Two crossed lines that form an 'X'. Left a decent amount of water behind after mopping
• con icon Two crossed lines that form an 'X'. Need a screwdriver for assembly
• con icon Two crossed lines that form an 'X'. Water tank isn't removable

Lightweight yet powerful, the Bissell PowerFresh Deluxe checks a lot of boxes without being overly pricey. If you're just looking for a floor cleaner, it's a solid choice, but note that it doesn't come with any attachments.

The PowerFresh Deluxe performed well in most of our cleaning tests, except for the egg yolk, which all the machines struggled with to some extent. However, it did well with the mustard, though it couldn't remove the set-in stains on some surfaces. (No steam mop we tried was able to.) It easily cleans honey without leaving a sticky residue behind. 

The PowerFresh comes with two washable microfiber pads, one of which is nubbier and meant for spills and stains that are harder to clean. Though, what really improved the cleaning performance was removing the mop head to use a brush attached to the mop's body. It's a bit like a scrub br

ush with bright orange bristles that you don't have to get on your hands and knees to use. This is a hands-free operation, though you need to turn the mop off first so you don't release steam while your foot is nearby. 

There are light and heavy steam outputs that you change with the press of a button. The machine takes about 30 seconds to heat up after you press the power button. An accompanying measuring cup is used to fill the generous reservoir. One drawback is that you can't remove the tank to empty it if you have water left over after you're done cleaning. The 19-ounce tank should give you around 25 to 30 minutes of cleaning, so you may not want to fill it up for quick jobs. 

The Deluxe is responsive and maneuverable. It also stands on its own for easier storage. If you like scent while you clean, there's a tray for included scent discs that release fragrance while steaming. 

Assembly was quick and straightforward, though you will need a screwdriver.

The Bissell 15441 PowerFresh Pet Lift-Off comes with a bag full of attachments for tackling messes all around the house.

• Check mark icon A check mark. It indicates a confirmation of your intended interaction. Versatile attachments
• Check mark icon A check mark. It indicates a confirmation of your intended interaction. Power button to start steam
• Check mark icon A check mark. It indicates a confirmation of your intended interaction. Detachable pod design
• con icon Two crossed lines that form an 'X'. Awkwardly placed water tank
• con icon Two crossed lines that form an 'X'. Heavy

It should serve you well if you're mainly using it as a floor mop, but the real reason to buy the Bissell PowerFresh Pet Lift-Off model is for all its attachments. It is equipped with nearly a dozen of them, including brushes, scrapers, and nozzles for various tasks. While marketed for pets, the tools are useful in animal-free homes, too. 

An all-around good cleaner, the PowerFresh Pet earned high marks on all our tests, doing the second-best job on egg and mustard. It did leave some traces of sticky residue in our honey tests though. Like the PowerFresh Deluxe, the PowerFresh Pet comes with two reusable microfiber pads, a smooth one for everyday use and a textured one for tougher messes. 

The PowerFresh Pet comes with three brushes, two for the bathroom and one for the kitchen. The bristles are different colors so you don't mix them up, which is a nice touch. You also get a scraper, grout tool, and fabric steamer. There's a bag for all the attachments, which makes them easier to store. 

The tools lock firmly into place so they don't twist when you're using them. We were especially impressed with how the grout brush dislodged a fair amount of gunk from under the rim of a supposedly clean sink. 

This is the heaviest steam mop we tested. When the pod is separated from the base so you can use the attachments, it weighs about 4.5 pounds. This may fatigue some people. We also felt the PowerFresh Pet was a little stiff to maneuver when we used it in its mop form. 

The location of the tank's fill hole is a bit awkward because you have to lay the pod on its side to pour water in, using a provided cup. This isn't as cumbersome when the pod is detached, but it's not as easy to fill as the PowerFresh Deluxe when it's on the mopping base. However, the disassembled pod is easier to empty. That's important if you don't want water sitting in the tank between uses.

With three steam levels, the Shark Steam & Scrub S7001 Steam Mop gives you control over how much vapor you introduce to your floors.

• Check mark icon A check mark. It indicates a confirmation of your intended interaction. Three steam levels
• Check mark icon A check mark. It indicates a confirmation of your intended interaction. Good cleaning performance
• Check mark icon A check mark. It indicates a confirmation of your intended interaction. LED lights
• con icon Two crossed lines that form an 'X'. Shorter cord length
• con icon Two crossed lines that form an 'X'. Small tank capacity
• con icon Two crossed lines that form an 'X'. Hard to clean corners

While we still wouldn't recommend using the Shark Steam & Scrub S7001 — or really any type of steam mop — on laminate, wood, or other water-and-heat-adverse floors, we liked the control it offered with its three steam levels.  You can select between light, regular, and deep modes depending on what floor type you're cleaning. 

The Steam & Scrub was one of the top performers when cleaning egg and honey but was toward the bottom of the pack for mustard. It has a unique design, with two circular pads that spin as you move the mop around the floor. This helps do some scrubbing work for you without being overly harsh on the surface underneath. 

We found the spinning could sometimes tug the mop in a different direction than we wanted. That made the Steam & Scrub a bit more difficult to maneuver than some of the other mops on our list. Because the pads are round, it was impossible to get fully into corners, leaving small sections uncleaned. 

Another distinctive feature of this Shark is its LED headlights. Not only are they useful for cleaning under furniture, but they also make any grime you're mopping more visible.  

The tank is accessible for filling with the included cup, but it's not removable for emptying afterwards. It holds less than 11 ounces of water, enough for about 15 to 20 minutes of cleaning, depending on the steam level. 

The mop can stand independently and comes with an extra set of cleaning pads.

What else we recommend

Shark Genius S6002 Steam Pocket Mop : This Shark steam mop did a fine job cleaning, but there were a few things that kept it from making the cut. First, it was the only mop we tested that couldn't stand on its own. That makes it more of a pain to store and to pause while cleaning. It only has a single level of steam, though you can get an extra burst by flipping the mop head over. The smaller triangular head was a great addition but not enough to make up for a pricey mop without many features. 

What we don't recommend

Shark S1000 Steam Mop : While this is by far the cheapest steam mop we tested, and it cleaned about as well as its other Shark counterparts, there was much to be desired. There's no way to control the steam output beyond the pumping action required to operate the mop, which also felt inconvenient to press continuously. There's also no standby mode for when you power the mop on or need to pause. It also has the shortest cord of any steam mop we tested, making it likely you'll need to unplug and replug it in throughout your cleaning.

What to look for in a steam mop

Before selecting the best steam mop for your needs, consider what you'll be cleaning and technical features like the unit's size, weight, water tank, and cord length. 

Compatible floor type: Before purchasing a steam mop, consider the flooring types you have. Steam cleaners are recommended for sealed floors, such as tile and stone. While many brands market their product as being compatible with wood, laminate, or vinyl flooring, most cleaning experts do not advise using a steam cleaner on these surfaces. 

Size and Weight: Consider the size and weight of the steam cleaner to ensure comfort of use and maneuverability. 

Heating time:   Steam mops should reach a water's boiling point of 212 degrees Fahrenheit. Most designs heat up within 30 seconds to two minutes. 

Water tank: Depending on how much or how long you need to clean, you want to ensure the tank can hold enough water so you won't need to refill mid-clean. 

Cord length: The majority of steam cleaners are corded models. Depending on the size of the room you're cleaning, a cord at least 20 feet long will suit most people. 

Attachments: Steam mops with lift-off capabilities and various attachments like grout brushes, extension hoses, and squeegees make it possible to use your steam cleaner for extended household chores like cleaning your bath, grout lines, windows, appliances, and more. 

How we test steam mops

To compare the cleaning abilities of the best steam mops, we examined how well each cleaned dried-on egg, mustard, and honey on a variety of surfaces, including tile, wood, and laminate (though we don't recommend using steam mops on laminate or wood floors). 

We also timed how long each mop took to heat up and made notes on maneuverability, ease of filling and emptying the water tanks, and which models could stand up independently. If there were extra tools or features, we evaluated how useful they were. 

We also spoke to Leanne Stapf, COO of The Cleaning Authority , and Brett Miller, vice president of Technical Standards, Training, and Certification for the National Wood Flooring Association , for advice on using steam mops.

Steam mop FAQs

Can i use a steam mop on a wood floor.

" We recommend never using a steam mop on any real wood floor," said Brett Miller, vice president of Technical Standards, Training, and Certification for the National Wood Flooring Association . 

He said steam can travel between the cracks and into the cells of the wood itself. "This can permanently damage the wood and the floor's finish," he said. Even a traditional mop and bucket may introduce too much water. Instead, Miller suggests using a broom or microfiber mop daily, a vacuum weekly, and cleaning with a professional wood floor cleaning product monthly.

Can I use a steam mop on other types of floors? 

As a general rule, "avoid using steam mops on any flooring that is unsealed," said Leanne Stapf, COO of The Cleaning Authority . Engineered wood and bamboo can suffer from the same issues as hardwood. Laminate flooring is also susceptible to warping from steam, and excessive heat can damage vinyl. 

Bissell also warns that the use of a steam mop could reduce a floor's glossiness. 

While manufacturers generally say tile and linoleum flooring are safe for steam mops, keep in mind that excessive heat or water could still cause problems. Don't leave the steam mop in one place for too long, and it's a good idea to test the mop in a hidden area before cleaning your whole floor. You may also want to limit the frequency of your steam mopping.  

Will a steam mop sanitize a floor? 

Technically, yes, but not without some effort. Temperatures between 140 and 150 degrees Fahrenheit are often enough to kill bacteria and viruses , though it's not instantaneous. Water boils and produces steam and 212 degrees Fahrenheit, and some steam mops get even hotter. 

While that's technically hot enough to kill germs, the manuals for the Bissell machines instruct you to slowly pass the mop back and forth over a spot three times, while the Shark Steam & Scrub S7001 requires 15 passes on the highest setting. Remember that sanitizing reduces the number of bacteria , while disinfecting kills most of them. There are less intensive ways to disinfect surfaces .  

How do you use a steam mop?

Stapf recommends sweeping or vacuuming first to remove dust, dirt, crumbs, and other debris on the floor. If you're looking for recommendations, we also have plenty of opinions about the best vacuums .

You must fill the reservoir with water and attach a mop cloth. 

Start with a clean cloth, Stapf said. "You may need to replace the cloth as you mop, depending on the size of the room you're cleaning," she said. You'll also want to wait until the mop produces steam before you start cleaning, usually between 30 seconds and a minute. 

"It's helpful to work your way from one side of the room to the other to make sure you clean the entire floor and avoid missing any areas as you go," said Stapf. 

Can you put vinegar in a steam mop?

"When it comes to steam mops, it's best to stick to the basics," said Stapf. "Regular warm water should do the trick." Most manufacturers warn against putting anything other than water in the machines' tanks. 

Do I need to use distilled water in my steam mop?

Many manufacturers suggest using distilled or demineralized water, especially if you have hard water, to avoid mineral buildup and prolong the life of your steam mop. 

Why does my steam mop leave my floors streaky or cloudy? 

First, check the mop pad you're cleaning with. If it's dirty, you may be redepositing grime back onto your floor. If the cloth is clean, you may be trying to clean a waxed or oiled floor. 

Steam mops can decrease the glossiness of polishes and waxes, leaving floors looking streaked or cloudy.

You can purchase logo and accolade licensing to this story here . Disclosure: Written and researched by the Insider Reviews team. We highlight products and services you might find interesting. If you buy them, we may get a small share of the revenue from the sale from our partners. We may receive products free of charge from manufacturers to test. This does not drive our decision as to whether or not a product is featured or recommended. We operate independently from our advertising team. We welcome your feedback. Email us at [email protected] .

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DJI Avata 2 review: Flying like a bird

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DJI Avata 2

The DJI Avata 2 builds on the original to make that feeling of flying through your drone even more compelling. Is it worth the cash?

• Compact build
• Super fun to build
• Display on Goggles 3 is good
• Easy to fly

The original DJI Avata has quickly grown to become a fan favorite among drone operators, thanks to its small size and first-person operation — essentially allowing the user to feel as close to flying as they can with a drone. Now, however, DJI is back with a follow-up — and it, along with the new DJI Goggles 3 and DJI RC Motion 3, builds on the original to make for an even better first-person drone-flying experience.

DJI Avata 2 specs

Dji avata 2 design.

The DJI Avata 2 offers a series of design tweaks, compared to the original Avata. It’s still a compact drone, and it still looks like a DJI product, with its black-and-gray plastic build. But it’s also flatter, and spreads the propellers a little further out to the sides, mounting the camera squarely at the front.

It’s a good-looking drone, and it’s nice that it still offers a small footprint that makes it easy to take the drone on the go. I found the drone pretty easy to use, design-wise. The battery is easy to remove and replace, as is the camera guard at the front.

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Also new is the design of the DJI Goggles 3. The Goggles 3 now has two cameras on the front to allow users to quickly see what’s going on around them without removing the goggles, helping users be a little more aware of what’s going on around them while using the drone. The Goggles 3 has two small flip-up antennas on the top, along with a counterweight on the back of the headband for a more comfortable fit. Indeed, I did find the Goggles 3 to be reasonably comfortable to use, which is always helpful.

Last but not least is the design of the controller. The drone comes with the DJI RC Motion 3 controller, however you can also use it with the DJI Remote Controller 3, if you so choose. The RC Motion 3 controller is similar to the RC Motion 2, but it does move some of the controls around and makes the dial much easier to access. If you’re used to using the previous-generation controller, it’ll take a little getting used to, but it shouldn’t take too long.

Flying the DJI Avata 2

Flying the DJI Avata 2 is an absolute blast. If you’re new to the world of first-person drones, it’s worth spending a little time getting used to the overall feel of it before putting it in Sport mode, for example, but you should be able to fly the drone safely in Normal Mode to start out, especially considering the fact that it’s a little more stable and limits speed. In Normal Mode you can fly the drone at up to 18 miles per hour — while Sports Mode doubles that to 36 meters per second. In Manual Mode you can actually reach 60 miles per hour, but this is mostly reserved for those much more comfortable with their drone and how to operate it.

Using the Goggles 3 headset was easy too, and I like the changes that DJI has made to the software and the addition of outward-facing cameras. I didn’t actually use this feature all that much, but the few times I did use it, it was nice to be able to quickly see what was happening around me.

I do wish that the Goggles 3 had a wider field-of-view though. The headset is able to create a relatively immersive experience, but don’t expect to get close to the immersion on offer by headsets like the Meta Quest 3. When using the headset, it’ll still feel like you’re looking at a big screen, though enabling the head-tracking feature does help with that a little.

DJI Avata 2 camera

The DJI Avata 2 comes with a new camera system that helps improve overall camera quality. Now, the camera has a bigger 1/1.3-inch 12MP sensor, with a viewing angle of 155 degrees.

The Avata series has never been geared towards super high image quality — instead being built for the experience of actually flying the drone. For great image quality, most users will want to go for something like the Mavic series. That said, the camera quality on the Avata 2 was far from bad. Colors were reasonably vibrant, and while detail wasn’t as impressive as some other cameras, it was certainly good enough to feel immersed in the experience of flying the drone. Here’s a look at some footage captured with the Avata 2.

Conclusions

The competition.

The DJI Avata 2 doesn’t really have a whole lot of competition — perhaps other than the original DJI Avata. If you’re an Avata owner and mostly just use your drone recreationally, then it’s likely not worth upgrading. However, if you like the idea of a slightly better camera, better headset, and updated designs appeals to you, then the DJI Avata 2 is worth going for.

Should I buy the DJI Avata 2?

Yes. If you’re looking for a top-tier FPV drone, it’s the best option.

This article talks about:

Christian de Looper is based in sunny Santa Cruz, California. He has been expertly reviewing tech products for more than 8 years, and brings experience in deep technical analysis of consumer electronics devices to BGR's reviews channel.

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Google Gemini AI Image Generator: Revolutionizing Visual Content Creation

Google’s Gemini AI Image Generator marks a significant step in the advancement of technology . It’s an artificial intelligence system that creates images from simple text prompts. This tool showcases Google’s progress in the AI field, blending innovative techniques with user-friendly interfaces. Users can generate images on demand, further blurring the line between human creativity and machine learning capabilities.

The practical use of AI in daily life is expanding, and Gemini is at the forefront. It not only presents a new way to create visual content but also poses questions about AI’s role in content creation. While there have been concerns about its accuracy in certain contexts, Google has acknowledged these and is working to improve its models.

Understanding Google’s Gemini AI Image Generator

Google Gemini AI Image Generator is an impressive tool that uses artificial intelligence to create images from text descriptions. This powerful technology has various applications, opening up new realms of creative expression.

How does Gemini AI generate images?

Gemini works by processing your text prompt and using its vast knowledge base and image understanding to generate a visual representation. Here’s the basic process:

• Text Analysis: Gemini’s language model breaks down your prompt, identifying key concepts, objects, styles, and any specific instructions.
• Image Synthesis: The AI generates multiple candidate images based on its understanding of your text.
• Evaluation and Refinement: It internally scores the generated images, selecting those that best align with your prompt and improving them for detail and quality.

What can you use Gemini AI for?

Google Gemini AI offers a wide range of creative possibilities:

• Illustrating stories and concepts: Visualize your narratives or abstract ideas, transforming them into unique images.
• Designing graphics: Generate customized graphics, banners, or icons for your website, presentations, or social media.
• Brainstorming and prototyping: Explore design concepts quickly, visualizing product ideas or potential artwork.
• Entertainment: Have fun creating humorous images, memes, or simply experimenting with the tool’s creative potential.

How to access Google Gemini AI

Currently, you can access Google Gemini AI through:

• Gemini Conversational App: This app provides a dedicated space to use the image generation feature alongside other AI-powered tools.
• Google AI Studio and Google Cloud Vertex AI: Developers and businesses can integrate Gemini AI into their projects for more advanced applications.

Getting the most out of Gemini AI

Note: Google Gemini AI remains under development, and it may sometimes misinterpret prompts or produce unexpected results.

Key Takeaways

• Google’s Gemini AI Image Generator is a notable AI innovation.
• The tool offers an easy-to-use interface for generating images from text.
• Google is actively refining the AI’s accuracy and capabilities.

Understanding Google Gemini

Google’s Gemini is a cutting-edge AI model specialized in generating images from text prompts. It integrates Google’s advanced technology to enhance productivity and creativity for users worldwide.

AI Image Generation Foundations

Google Gemini is built on the foundation of generative AI , a technology that can create new content. This AI uses learning data to produce images that did not exist before.

Gemini’s Contribution to AI

Gemini marks a milestone in AI’s evolution. It expands on current technology, such as Google’s Imagen 2 model, to offer improved accuracy and creativity in responses.

Features and Capabilities

The features of Gemini focus on simplicity and effectiveness. Users can generate, review, and edit images with a straightforward interface. Gemini also offers the ability to save and download creations.

User Interaction with Gemini

Interacting with Gemini requires no special skills. Users can sign up, enter a prompt in the search box, and generate images seamlessly. Google provides tips for crafting effective prompts.

Technical Aspects of Gemini

Gemini is the result of extensive training on diverse data. This approach ensures that the model understands context and can generate relevant images.

The Role of Language in Gemini

Language is key in Gemini’s operation. The model uses advanced language understanding to interpret prompts and deliver precise visual content.

Safety and Ethical Considerations

Gemini’s developers have implemented safety measures . These prevent the generation of violent or sexually explicit images. A double-check feature ensures responsible use.

Expanding the Horizon: Gemini Pro and Beyond

Gemini Pro offers an upgrade path, enhancing the model with features like fine-tuning. It provides developers and creative professionals with more control over the output.

Developing with Gemini

Developers can integrate Gemini with Google Cloud Vertex AI. This allows for custom applications that leverage Gemini’s capabilities within their own projects.

Multimodality in Gemini

Besides images, Gemini explores multimodality with the integration of audio, video, and language. It adapts to different forms of media, providing a comprehensive generative experience.

Future Prospects and Evolution

Looking ahead, Gemini’s developers aim to refine the AI for even greater innovation. They plan to build on Gemini’s current successes with new versions and capabilities.

Integrations and Accessibility

Gemini is designed to fit seamlessly into various platforms. Its integrations ensure that a wide range of users can access and benefit from its technology.

The Practicalities of Image Generation

Generating images with AI has come a long way. With tools like Google Gemini , creating anything from simple drawings to photorealistic outputs has become simpler and more efficient.

Creating with Gemini

Google Gemini offers a feature where anyone can create images using a text-to-image mode . Users start by entering a text prompt on Gemini’s platform. This prompt is a clear and specific description of what they want to generate.

From Text Prompts to Visual Realities

The AI model behind Gemini interprets the text prompts. It then turns these written instructions into images that can closely match the intended concept. The more detailed and precise the prompts are, the better the AI can create suitable and accurate images.

Enhancing Creativity and Productivity

Gemini’s tool is a boon for creativity and productivity. Artists and designers can draw out concepts without needing to start from scratch. This feature saves time while allowing users to flesh out ideas in a visual format rapidly.

Addressing the Nuances of Image Generation

Creating images with AI requires an understanding of the AI model’s capabilities and limitations. Users must consider nuances such as gender, ethnicity, and cultural representations to ensure the generated images are appropriate and align with their vision. Substantiating these nuanced concepts accurately is crucial for producing responsible and useful imagery.

Frequently Asked Questions

Google Gemini AI Image Generator has sparked curiosity and discussions. Here we address some common inquiries about its features and usage.

What are the capabilities of the Gemini AI in terms of image generation?

Gemini AI could interpret text prompts to produce images . Users had tools to refine their results and create more visuals.

What led to the discontinuation of the Gemini project at Google?

The exact reasons behind Gemini’s shutdown are not publicly detailed by Google. It could be strategic refocusing or moving towards newer technologies.

Can the Gemini AI platform generate images in diverse styles?

Yes, the platform could handle various artistic styles. Its algorithms adapted to different visual preferences.

How does Gemini AI’s image generation technology differ from other AI image generators?

Gemini AI stood out by integrating Google’s technologies. It showed proficiency in understanding complex prompts and was well-received before its closure.

What impact did the Gemini AI have on the field of image generation prior to its shutdown?

The impact of Gemini AI was notable for its advanced language understanding capabilities . This set new standards for subsequent image-generating AI models.

In what ways can developers leverage the technology behind Gemini AI for image creation?

Developers can use Gemini’s technology by accessing elements of its framework. These elements might be released in other Google tools or services.

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Google Pixel 8's Flagship AI Photo Editing Feature Coming to iPhones

Google next month will make its latest AI-powered photo editing feature available to all users of Google Photos on iOS, the company has announced .

The edits mimic the kind of possibilities afforded by more professional editing tools like Photoshop, except Magic Editor achieves its automated results via AI, rather than the user having to do them manually.

The editing tool debuted as one of the headline AI features on the company's flagship phone when it launched six months ago, and has since been exclusive to Google Pixel 8 owners and Google One subscribers. The tool will become available to all users of Google Photos starting May 15.

Google Photos for iOS and Android will include 10 Magic Editor saves per month. To use more than that, users will need to buy a Premium Google One plan, which starts at 2TB of storage for $10 per month or $100 annually.

In addition to Magic Editor, Google is bringing several more editing tools to Google Photos, including Photo Unblur, Sky suggestions, Color pop, HDR effect for photos and videos, Portrait Blur, Portrait Light (plus its add light/balance light features), Cinematic Photos, Styles in the Collage Editor, and Video Effects.

To use the AI features, Apple devices must be running iOS 15 or later. Google Photos is a free download for iPhone and iPad available on the App Store .

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Top Rated Comments

Every digital photo is a fake though and every edit just another addition to the lie. AI is just another log for the fire.

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