ethics case study business

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Find ethics case studies on bribery, sourcing, intellectual property, downsizing, and other topics in business ethics, corporate governance, and ethical leadership. (For permission to reprint articles, submit requests to [email protected] .)

In this business ethics case study, Swedish multinational company IKEA faced accusations relating to child labor abuses in the rug industry in Pakistan which posed a serious challenge for the company and its supply chain management goals.

A dog may be humanity’s best friend. But that may not always be the case in the workplace.

A recent college graduate works in the finance and analytics department of a large publicly traded software company and discovers an alarming discrepancy in sales records, raising concerns about the company’s commitment to truthful reporting to investors. 

What responsibility does an employee have when information they obtained in confidence from a coworker friend may be in conflict with the needs of the company or raises legal and ethical questions.

A manager at a prominent multinational company is ethically challenged by a thin line between opportunity for economic expansion in a deeply underserved community, awareness of child labor practices, and cultural relativism.

A volunteer providing service in the Dominican Republic discovered that the non-profit he had partnered with was exchanging his donor money on the black market, prompting him to navigate a series of complex decisions with significant ethical implications.

The CFO of a family business faces difficult decisions about how to proceed when the COVID-19 pandemic changes the business revenue models, and one family shareholder wants a full buyout.

An employee at an after-school learning institution must balance a decision to accept or decline an offered gift, while considering the cultural norms of the client, upholding the best interests of all stakeholders, and following the operational rules of his employer. 

A senior vice president for a Fortune 500 savings and loan company is tasked with the crucial responsibility of representing the buyer in a multi-million dollar loan purchase deal and faces several ethical challenges from his counterpart representing the seller.

Extensive teaching note based on interviews with Theranos whistleblower Tyler Shultz. The teaching note can be used to explore issues around whistleblowing, leadership, the blocks to ethical behavior inside organizations, and board governance.

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Videos Concepts Unwrapped View All 36 short illustrated videos explain behavioral ethics concepts and basic ethics principles. Concepts Unwrapped: Sports Edition View All 10 short videos introduce athletes to behavioral ethics concepts. Ethics Defined (Glossary) View All 58 animated videos - 1 to 2 minutes each - define key ethics terms and concepts. Ethics in Focus View All One-of-a-kind videos highlight the ethical aspects of current and historical subjects. Giving Voice To Values View All Eight short videos present the 7 principles of values-driven leadership from Gentile's Giving Voice to Values. In It To Win View All A documentary and six short videos reveal the behavioral ethics biases in super-lobbyist Jack Abramoff's story. Scandals Illustrated View All 30 videos - one minute each - introduce newsworthy scandals with ethical insights and case studies. Video Series

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Case Studies

More than 70 cases pair ethics concepts with real world situations. From journalism, performing arts, and scientific research to sports, law, and business, these case studies explore current and historic ethical dilemmas, their motivating biases, and their consequences. Each case includes discussion questions, related videos, and a bibliography.

A Million Little Pieces

A Million Little Pieces

James Frey’s popular memoir stirred controversy and media attention after it was revealed to contain numerous exaggerations and fabrications.

Abramoff: Lobbying Congress

Abramoff: Lobbying Congress

Super-lobbyist Abramoff was caught in a scheme to lobby against his own clients. Was a corrupt individual or a corrupt system – or both – to blame?

Apple Suppliers & Labor Practices

Apple Suppliers & Labor Practices

Is tech company Apple, Inc. ethically obligated to oversee the questionable working conditions of other companies further down their supply chain?

Approaching the Presidency: Roosevelt & Taft

Approaching the Presidency: Roosevelt & Taft

Some presidents view their responsibilities in strictly legal terms, others according to duty. Roosevelt and Taft took two extreme approaches.

Appropriating “Hope”

Appropriating “Hope”

Fairey’s portrait of Barack Obama raised debate over the extent to which an artist can use and modify another’s artistic work, yet still call it one’s own.

Arctic Offshore Drilling

Arctic Offshore Drilling

Competing groups frame the debate over oil drilling off Alaska’s coast in varying ways depending on their environmental and economic interests.

Banning Burkas: Freedom or Discrimination?

Banning Burkas: Freedom or Discrimination?

The French law banning women from wearing burkas in public sparked debate about discrimination and freedom of religion.

Birthing Vaccine Skepticism

Birthing Vaccine Skepticism

Wakefield published an article riddled with inaccuracies and conflicts of interest that created significant vaccine hesitancy regarding the MMR vaccine.

Blurred Lines of Copyright

Blurred Lines of Copyright

Marvin Gaye’s Estate won a lawsuit against Robin Thicke and Pharrell Williams for the hit song “Blurred Lines,” which had a similar feel to one of his songs.

Bullfighting: Art or Not?

Bullfighting: Art or Not?

Bullfighting has been a prominent cultural and artistic event for centuries, but in recent decades it has faced increasing criticism for animal rights’ abuse.

Buying Green: Consumer Behavior

Buying Green: Consumer Behavior

Do purchasing green products, such as organic foods and electric cars, give consumers the moral license to indulge in unethical behavior?

Cadavers in Car Safety Research

Cadavers in Car Safety Research

Engineers at Heidelberg University insist that the use of human cadavers in car safety research is ethical because their research can save lives.

Cardinals’ Computer Hacking

Cardinals’ Computer Hacking

St. Louis Cardinals scouting director Chris Correa hacked into the Houston Astros’ webmail system, leading to legal repercussions and a lifetime ban from MLB.

Cheating: Atlanta’s School Scandal

Cheating: Atlanta’s School Scandal

Teachers and administrators at Parks Middle School adjust struggling students’ test scores in an effort to save their school from closure.

Cheating: Sign-Stealing in MLB

Cheating: Sign-Stealing in MLB

The Houston Astros’ sign-stealing scheme rocked the baseball world, leading to a game-changing MLB investigation and fallout.

Cheating: UNC’s Academic Fraud

Cheating: UNC’s Academic Fraud

UNC’s academic fraud scandal uncovered an 18-year scheme of unchecked coursework and fraudulent classes that enabled student-athletes to play sports.

Cheney v. U.S. District Court

Cheney v. U.S. District Court

A controversial case focuses on Justice Scalia’s personal friendship with Vice President Cheney and the possible conflict of interest it poses to the case.

Christina Fallin: “Appropriate Culturation?”

Christina Fallin: “Appropriate Culturation?”

After Fallin posted a picture of herself wearing a Plain’s headdress on social media, uproar emerged over cultural appropriation and Fallin’s intentions.

Climate Change & the Paris Deal

Climate Change & the Paris Deal

While climate change poses many abstract problems, the actions (or inactions) of today’s populations will have tangible effects on future generations.

Cover-Up on Campus

Cover-Up on Campus

While the Baylor University football team was winning on the field, university officials failed to take action when allegations of sexual assault by student athletes emerged.

Covering Female Athletes

Covering Female Athletes

Sports Illustrated stirs controversy when their cover photo of an Olympic skier seems to focus more on her physical appearance than her athletic abilities.

Covering Yourself? Journalists and the Bowl Championship

Covering Yourself? Journalists and the Bowl Championship

Can news outlets covering the Bowl Championship Series fairly report sports news if their own polls were used to create the news?

Cyber Harassment

Cyber Harassment

After a student defames a middle school teacher on social media, the teacher confronts the student in class and posts a video of the confrontation online.

Defending Freedom of Tweets?

Defending Freedom of Tweets?

Running back Rashard Mendenhall receives backlash from fans after criticizing the celebration of the assassination of Osama Bin Laden in a tweet.

Dennis Kozlowski: Living Large

Dennis Kozlowski: Living Large

Dennis Kozlowski was an effective leader for Tyco in his first few years as CEO, but eventually faced criminal charges over his use of company assets.

Digital Downloads

Digital Downloads

File-sharing program Napster sparked debate over the legal and ethical dimensions of downloading unauthorized copies of copyrighted music.

Dr. V’s Magical Putter

Dr. V’s Magical Putter

Journalist Caleb Hannan outed Dr. V as a trans woman, sparking debate over the ethics of Hannan’s reporting, as well its role in Dr. V’s suicide.

East Germany’s Doping Machine

East Germany’s Doping Machine

From 1968 to the late 1980s, East Germany (GDR) doped some 9,000 athletes to gain success in international athletic competitions despite being aware of the unfortunate side effects.

Ebola & American Intervention

Ebola & American Intervention

Did the dispatch of U.S. military units to Liberia to aid in humanitarian relief during the Ebola epidemic help or hinder the process?

Edward Snowden: Traitor or Hero?

Edward Snowden: Traitor or Hero?

Was Edward Snowden’s release of confidential government documents ethically justifiable?

Ethical Pitfalls in Action

Ethical Pitfalls in Action

Why do good people do bad things? Behavioral ethics is the science of moral decision-making, which explores why and how people make the ethical (and unethical) decisions that they do.

Ethical Use of Home DNA Testing

Ethical Use of Home DNA Testing

The rising popularity of at-home DNA testing kits raises questions about privacy and consumer rights.

Flying the Confederate Flag

Flying the Confederate Flag

A heated debate ensues over whether or not the Confederate flag should be removed from the South Carolina State House grounds.

Freedom of Speech on Campus

Freedom of Speech on Campus

In the wake of racially motivated offenses, student protests sparked debate over the roles of free speech, deliberation, and tolerance on campus.

Freedom vs. Duty in Clinical Social Work

Freedom vs. Duty in Clinical Social Work

What should social workers do when their personal values come in conflict with the clients they are meant to serve?

Full Disclosure: Manipulating Donors

Full Disclosure: Manipulating Donors

When an intern witnesses a donor making a large gift to a non-profit organization under misleading circumstances, she struggles with what to do.

Gaming the System: The VA Scandal

Gaming the System: The VA Scandal

The Veterans Administration’s incentives were meant to spur more efficient and productive healthcare, but not all administrators complied as intended.

German Police Battalion 101

German Police Battalion 101

During the Holocaust, ordinary Germans became willing killers even though they could have opted out from murdering their Jewish neighbors.

Head Injuries & American Football

Head Injuries & American Football

Many studies have linked traumatic brain injuries and related conditions to American football, creating controversy around the safety of the sport.

Head Injuries & the NFL

Head Injuries & the NFL

American football is a rough and dangerous game and its impact on the players’ brain health has sparked a hotly contested debate.

Healthcare Obligations: Personal vs. Institutional

Healthcare Obligations: Personal vs. Institutional

A medical doctor must make a difficult decision when informing patients of the effectiveness of flu shots while upholding institutional recommendations.

High Stakes Testing

High Stakes Testing

In the wake of the No Child Left Behind Act, parents, teachers, and school administrators take different positions on how to assess student achievement.

In-FUR-mercials: Advertising & Adoption

In-FUR-mercials: Advertising & Adoption

When the Lied Animal Shelter faces a spike in animal intake, an advertising agency uses its moral imagination to increase pet adoptions.

Krogh & the Watergate Scandal

Krogh & the Watergate Scandal

Egil Krogh was a young lawyer working for the Nixon Administration whose ethics faded from view when asked to play a part in the Watergate break-in.

Limbaugh on Drug Addiction

Limbaugh on Drug Addiction

Radio talk show host Rush Limbaugh argued that drug abuse was a choice, not a disease. He later became addicted to painkillers.

LochteGate

U.S. Olympic swimmer Ryan Lochte’s “over-exaggeration” of an incident at the 2016 Rio Olympics led to very real consequences.

Meet Me at Starbucks

Meet Me at Starbucks

Two black men were arrested after an employee called the police on them, prompting Starbucks to implement “racial-bias” training across all its stores.

Myanmar Amber

Myanmar Amber

Buying amber could potentially fund an ethnic civil war, but refraining allows collectors to acquire important specimens that could be used for research.

Negotiating Bankruptcy

Negotiating Bankruptcy

Bankruptcy lawyer Gellene successfully represented a mining company during a major reorganization, but failed to disclose potential conflicts of interest.

Pao & Gender Bias

Pao & Gender Bias

Ellen Pao stirred debate in the venture capital and tech industries when she filed a lawsuit against her employer on grounds of gender discrimination.

Pardoning Nixon

Pardoning Nixon

One month after Richard Nixon resigned from the presidency, Gerald Ford made the controversial decision to issue Nixon a full pardon.

Patient Autonomy & Informed Consent

Patient Autonomy & Informed Consent

Nursing staff and family members struggle with informed consent when taking care of a patient who has been deemed legally incompetent.

Prenatal Diagnosis & Parental Choice

Prenatal Diagnosis & Parental Choice

Debate has emerged over the ethics of prenatal diagnosis and reproductive freedom in instances where testing has revealed genetic abnormalities.

Reporting on Robin Williams

Reporting on Robin Williams

After Robin Williams took his own life, news media covered the story in great detail, leading many to argue that such reporting violated the family’s privacy.

Responding to Child Migration

Responding to Child Migration

An influx of children migrants posed logistical and ethical dilemmas for U.S. authorities while intensifying ongoing debate about immigration.

Retracting Research: The Case of Chandok v. Klessig

Retracting Research: The Case of Chandok v. Klessig

A researcher makes the difficult decision to retract a published, peer-reviewed article after the original research results cannot be reproduced.

Sacking Social Media in College Sports

Sacking Social Media in College Sports

In the wake of questionable social media use by college athletes, the head coach at University of South Carolina bans his players from using Twitter.

Selling Enron

Selling Enron

Following the deregulation of electricity markets in California, private energy company Enron profited greatly, but at a dire cost.

Snyder v. Phelps

Snyder v. Phelps

Freedom of speech was put on trial in a case involving the Westboro Baptist Church and their protesting at the funeral of U.S. Marine Matthew Snyder.

Something Fishy at the Paralympics

Something Fishy at the Paralympics

Rampant cheating has plagued the Paralympics over the years, compromising the credibility and sportsmanship of Paralympian athletes.

Sports Blogs: The Wild West of Sports Journalism?

Sports Blogs: The Wild West of Sports Journalism?

Deadspin pays an anonymous source for information related to NFL star Brett Favre, sparking debate over the ethics of “checkbook journalism.”

Stangl & the Holocaust

Stangl & the Holocaust

Franz Stangl was the most effective Nazi administrator in Poland, killing nearly one million Jews at Treblinka, but he claimed he was simply following orders.

Teaching Blackface: A Lesson on Stereotypes

Teaching Blackface: A Lesson on Stereotypes

A teacher was put on leave for showing a blackface video during a lesson on racial segregation, sparking discussion over how to teach about stereotypes.

The Astros’ Sign-Stealing Scandal

The Astros’ Sign-Stealing Scandal

The Houston Astros rode a wave of success, culminating in a World Series win, but it all came crashing down when their sign-stealing scheme was revealed.

The Central Park Five

The Central Park Five

Despite the indisputable and overwhelming evidence of the innocence of the Central Park Five, some involved in the case refuse to believe it.

The CIA Leak

The CIA Leak

Legal and political fallout follows from the leak of classified information that led to the identification of CIA agent Valerie Plame.

The Collapse of Barings Bank

The Collapse of Barings Bank

When faced with growing losses, investment banker Nick Leeson took big risks in an attempt to get out from under the losses. He lost.

The Costco Model

The Costco Model

How can companies promote positive treatment of employees and benefit from leading with the best practices? Costco offers a model.

The FBI & Apple Security vs. Privacy

The FBI & Apple Security vs. Privacy

How can tech companies and government organizations strike a balance between maintaining national security and protecting user privacy?

The Miss Saigon Controversy

The Miss Saigon Controversy

When a white actor was cast for the half-French, half-Vietnamese character in the Broadway production of Miss Saigon , debate ensued.

The Sandusky Scandal

The Sandusky Scandal

Following the conviction of assistant coach Jerry Sandusky for sexual abuse, debate continues on how much university officials and head coach Joe Paterno knew of the crimes.

The Varsity Blues Scandal

The Varsity Blues Scandal

A college admissions prep advisor told wealthy parents that while there were front doors into universities and back doors, he had created a side door that was worth exploring.

Therac-25

Providing radiation therapy to cancer patients, Therac-25 had malfunctions that resulted in 6 deaths. Who is accountable when technology causes harm?

Welfare Reform

Welfare Reform

The Welfare Reform Act changed how welfare operated, intensifying debate over the government’s role in supporting the poor through direct aid.

Wells Fargo and Moral Emotions

Wells Fargo and Moral Emotions

In a settlement with regulators, Wells Fargo Bank admitted that it had created as many as two million accounts for customers without their permission.

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ethics case study business

  • 30 Apr 2024

When Managers Set Unrealistic Expectations, Employees Cut Ethical Corners

Corporate misconduct has grown in the past 30 years, with losses often totaling billions of dollars. What businesses may not realize is that misconduct often results from managers who set unrealistic expectations, leading decent people to take unethical shortcuts, says Lynn S. Paine.

ethics case study business

  • 23 Apr 2024
  • Cold Call Podcast

Amazon in Seattle: The Role of Business in Causing and Solving a Housing Crisis

In 2020, Amazon partnered with a nonprofit called Mary’s Place and used some of its own resources to build a shelter for women and families experiencing homelessness on its campus in Seattle. Yet critics argued that Amazon’s apparent charity was misplaced and that the company was actually making the problem worse. Paul Healy and Debora Spar explore the role business plays in addressing unhoused communities in the case “Hitting Home: Amazon and Mary’s Place.”

ethics case study business

  • 15 Apr 2024

Struggling With a Big Management Decision? Start by Asking What Really Matters

Leaders must face hard choices, from cutting a budget to adopting a strategy to grow. To make the right call, they should start by following their own “true moral compass,” says Joseph Badaracco.

ethics case study business

  • 26 Mar 2024

How Do Great Leaders Overcome Adversity?

In the spring of 2021, Raymond Jefferson (MBA 2000) applied for a job in President Joseph Biden’s administration. Ten years earlier, false allegations were used to force him to resign from his prior US government position as assistant secretary of labor for veterans’ employment and training in the Department of Labor. Two employees had accused him of ethical violations in hiring and procurement decisions, including pressuring subordinates into extending contracts to his alleged personal associates. The Deputy Secretary of Labor gave Jefferson four hours to resign or be terminated. Jefferson filed a federal lawsuit against the US government to clear his name, which he pursued for eight years at the expense of his entire life savings. Why, after such a traumatic and debilitating experience, would Jefferson want to pursue a career in government again? Harvard Business School Senior Lecturer Anthony Mayo explores Jefferson’s personal and professional journey from upstate New York to West Point to the Obama administration, how he faced adversity at several junctures in his life, and how resilience and vulnerability shaped his leadership style in the case, "Raymond Jefferson: Trial by Fire."

ethics case study business

  • 02 Jan 2024

Should Businesses Take a Stand on Societal Issues?

Should businesses take a stand for or against particular societal issues? And how should leaders determine when and how to engage on these sensitive matters? Harvard Business School Senior Lecturer Hubert Joly, who led the electronics retailer Best Buy for almost a decade, discusses examples of corporate leaders who had to determine whether and how to engage with humanitarian crises, geopolitical conflict, racial justice, climate change, and more in the case, “Deciding When to Engage on Societal Issues.”

ethics case study business

  • 12 Dec 2023

Can Sustainability Drive Innovation at Ferrari?

When Ferrari, the Italian luxury sports car manufacturer, committed to achieving carbon neutrality and to electrifying a large part of its car fleet, investors and employees applauded the new strategy. But among the company’s suppliers, the reaction was mixed. Many were nervous about how this shift would affect their bottom lines. Professor Raffaella Sadun and Ferrari CEO Benedetto Vigna discuss how Ferrari collaborated with suppliers to work toward achieving the company’s goal. They also explore how sustainability can be a catalyst for innovation in the case, “Ferrari: Shifting to Carbon Neutrality.” This episode was recorded live December 4, 2023 in front of a remote studio audience in the Live Online Classroom at Harvard Business School.

ethics case study business

  • 11 Dec 2023
  • Research & Ideas

Doing Well by Doing Good? One Industry’s Struggle to Balance Values and Profits

Few companies wrestle with their moral mission and financial goals like those in journalism. Research by Lakshmi Ramarajan explores how a disrupted industry upholds its values even as the bottom line is at stake.

ethics case study business

  • 27 Nov 2023

Voting Democrat or Republican? The Critical Childhood Influence That's Tough to Shake

Candidates might fixate on red, blue, or swing states, but the neighborhoods where voters spend their teen years play a key role in shaping their political outlook, says research by Vincent Pons. What do the findings mean for the upcoming US elections?

ethics case study business

  • 21 Nov 2023

The Beauty Industry: Products for a Healthy Glow or a Compact for Harm?

Many cosmetics and skincare companies present an image of social consciousness and transformative potential, while profiting from insecurity and excluding broad swaths of people. Geoffrey Jones examines the unsightly reality of the beauty industry.

ethics case study business

  • 09 Nov 2023

What Will It Take to Confront the Invisible Mental Health Crisis in Business?

The pressure to do more, to be more, is fueling its own silent epidemic. Lauren Cohen discusses the common misperceptions that get in the way of supporting employees' well-being, drawing on case studies about people who have been deeply affected by mental illness.

ethics case study business

  • 07 Nov 2023

How Should Meta Be Governed for the Good of Society?

Julie Owono is executive director of Internet Sans Frontières and a member of the Oversight Board, an outside entity with the authority to make binding decisions on tricky moderation questions for Meta’s companies, including Facebook and Instagram. Harvard Business School visiting professor Jesse Shapiro and Owono break down how the Board governs Meta’s social and political power to ensure that it’s used responsibly, and discuss the Board’s impact, as an alternative to government regulation, in the case, “Independent Governance of Meta’s Social Spaces: The Oversight Board.”

ethics case study business

  • 24 Oct 2023

From P.T. Barnum to Mary Kay: Lessons From 5 Leaders Who Changed the World

What do Steve Jobs and Sarah Breedlove have in common? Through a series of case studies, Robert Simons explores the unique qualities of visionary leaders and what today's managers can learn from their journeys.

ethics case study business

  • 03 Oct 2023
  • Research Event

Build the Life You Want: Arthur Brooks and Oprah Winfrey Share Happiness Tips

"Happiness is not a destination. It's a direction." In this video, Arthur C. Brooks and Oprah Winfrey reflect on mistakes, emotions, and contentment, sharing lessons from their new book.

ethics case study business

  • 12 Sep 2023

Successful, But Still Feel Empty? A Happiness Scholar and Oprah Have Advice for You

So many executives spend decades reaching the pinnacles of their careers only to find themselves unfulfilled at the top. In the book Build the Life You Want, Arthur Brooks and Oprah Winfrey offer high achievers a guide to becoming better leaders—of their lives.

ethics case study business

  • 10 Jul 2023
  • In Practice

The Harvard Business School Faculty Summer Reader 2023

Need a book recommendation for your summer vacation? HBS faculty members share their reading lists, which include titles that explore spirituality, design, suspense, and more.

ethics case study business

  • 01 Jun 2023

A Nike Executive Hid His Criminal Past to Turn His Life Around. What If He Didn't Have To?

Larry Miller committed murder as a teenager, but earned a college degree while serving time and set out to start a new life. Still, he had to conceal his record to get a job that would ultimately take him to the heights of sports marketing. A case study by Francesca Gino, Hise Gibson, and Frances Frei shows the barriers that formerly incarcerated Black men are up against and the potential talent they could bring to business.

ethics case study business

  • 04 Apr 2023

Two Centuries of Business Leaders Who Took a Stand on Social Issues

Executives going back to George Cadbury and J. N. Tata have been trying to improve life for their workers and communities, according to the book Deeply Responsible Business: A Global History of Values-Driven Leadership by Geoffrey Jones. He highlights three practices that deeply responsible companies share.

ethics case study business

  • 14 Mar 2023

Can AI and Machine Learning Help Park Rangers Prevent Poaching?

Globally there are too few park rangers to prevent the illegal trade of wildlife across borders, or poaching. In response, Spatial Monitoring and Reporting Tool (SMART) was created by a coalition of conservation organizations to take historical data and create geospatial mapping tools that enable more efficient deployment of rangers. SMART had demonstrated significant improvements in patrol coverage, with some observed reductions in poaching. Then a new predictive analytic tool, the Protection Assistant for Wildlife Security (PAWS), was created to use artificial intelligence (AI) and machine learning (ML) to try to predict where poachers would be likely to strike. Jonathan Palmer, Executive Director of Conservation Technology for the Wildlife Conservation Society, already had a good data analytics tool to help park rangers manage their patrols. Would adding an AI- and ML-based tool improve outcomes or introduce new problems? Harvard Business School senior lecturer Brian Trelstad discusses the importance of focusing on the use case when determining the value of adding a complex technology solution in his case, “SMART: AI and Machine Learning for Wildlife Conservation.”

ethics case study business

  • 14 Feb 2023

Does It Pay to Be a Whistleblower?

In 2013, soon after the US Securities and Exchange Commission (SEC) had started a massive whistleblowing program with the potential for large monetary rewards, two employees of a US bank’s asset management business debated whether to blow the whistle on their employer after completing an internal review that revealed undisclosed conflicts of interest. The bank’s asset management business disproportionately invested clients’ money in its own mutual funds over funds managed by other banks, letting it collect additional fees—and the bank had not disclosed this conflict of interest to clients. Both employees agreed that failing to disclose the conflict was a problem, but beyond that, they saw the situation very differently. One employee, Neel, perceived the internal review as a good-faith effort by senior management to identify and address the problem. The other, Akash, thought that the entire business model was problematic, even with a disclosure, and believed that the bank may have even broken the law. Should they escalate the issue internally or report their findings to the US Securities and Exchange Commission? Harvard Business School associate professor Jonas Heese discusses the potential risks and rewards of whistleblowing in his case, “Conflicts of Interest at Uptown Bank.”

ethics case study business

  • 17 Jan 2023

Good Companies Commit Crimes, But Great Leaders Can Prevent Them

It's time for leaders to go beyond "check the box" compliance programs. Through corporate cases involving Walmart, Wells Fargo, and others, Eugene Soltes explores the thorny legal issues executives today must navigate in his book Corporate Criminal Investigations and Prosecutions.

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What Are Business Ethics & Why Are They Important?

Business professional pressing a graphic that reads "Business Ethics" and is surrounded by icons

  • 27 Jul 2023

From artificial intelligence to facial recognition technology, organizations face an increasing number of ethical dilemmas. While innovation can aid business growth, it can also create opportunities for potential abuse.

“The long-term impacts of a new technology—both positive and negative—may not become apparent until years after it’s introduced,” says Harvard Business School Professor Nien-hê Hsieh in the online course Leadership, Ethics, and Corporate Accountability . “For example, the impact of social media on children and teenagers didn’t become evident until we watched it play out over time.”

If you’re a current or prospective leader concerned about navigating difficult situations, here's an overview of business ethics, why they're important, and how to ensure ethical behavior in your organization.

Access your free e-book today.

What Are Business Ethics?

Business ethics are principles that guide decision-making . As a leader, you’ll face many challenges in the workplace because of different interpretations of what's ethical. Situations often require navigating the “gray area,” where it’s unclear what’s right and wrong.

When making decisions, your experiences, opinions, and perspectives can influence what you believe to be ethical, making it vital to:

  • Be transparent.
  • Invite feedback.
  • Consider impacts on employees, stakeholders, and society.
  • Reflect on past experiences to learn what you could have done better.

“The way to think about ethics, in my view, is: What are the externalities that your business creates, both positive and negative?” says Harvard Business School Professor Vikram Gandhi in Leadership, Ethics, and Corporate Accountability . “And, therefore, how do you actually increase the positive element of externalities? And how do you decrease the negative?”

Related: Why Managers Should Involve Their Team in the Decision-Making Process

Ethical Responsibilities to Society

Promoting ethical conduct can benefit both your company and society long term.

“I'm a strong believer that a long-term focus is what creates long-term value,” Gandhi says in Leadership, Ethics, and Corporate Accountability . “So you should get shareholders in your company that have that same perspective.”

Prioritizing the triple bottom line is an effective way for your business to fulfill its environmental responsibilities and create long-term value. It focuses on three factors:

  • Profit: The financial return your company generates for shareholders
  • People: How your company affects customers, employees, and stakeholders
  • Planet: Your company’s impact on the planet and environment

Check out the video below to learn more about the triple bottom line, and subscribe to our YouTube channel for more explainer content!

Ethical and corporate social responsibility (CSR) considerations can go a long way toward creating value, especially since an increasing number of customers, employees, and investors expect organizations to prioritize CSR. According to the Conscious Consumer Spending Index , 67 percent of customers prefer buying from socially responsible companies.

To prevent costly employee turnover and satisfy customers, strive to fulfill your ethical responsibilities to society.

Ethical Responsibilities to Customers

As a leader, you must ensure you don’t mislead your customers. Doing so can backfire, negatively impacting your organization’s credibility and profits.

Actions to avoid include:

  • Greenwashing : Taking advantage of customers’ CSR preferences by claiming your business practices are sustainable when they aren't.
  • False advertising : Making unverified or untrue claims in advertisements or promotional material.
  • Making false promises : Lying to make a sale.

These unethical practices can result in multi-million dollar lawsuits, as well as highly dissatisfied customers.

Ethical Responsibilities to Employees

You also have ethical responsibilities to your employees—from the beginning to the end of their employment.

One area of business ethics that receives a lot of attention is employee termination. According to Leadership, Ethics, and Corporate Accountability , letting an employee go requires an individualized approach that ensures fairness.

Not only can wrongful termination cost your company upwards of $100,000 in legal expenses , it can also negatively impact other employees’ morale and how they perceive your leadership.

Ethical business practices have additional benefits, such as attracting and retaining talented employees willing to take a pay cut to work for a socially responsible company. Approximately 40 percent of millennials say they would switch jobs to work for a company that emphasizes sustainability.

Ultimately, it's critical to do your best to treat employees fairly.

“Fairness is not only an ethical response to power asymmetries in the work environment,” Hsieh says in the course. “Fairness—and having a successful organizational culture–can benefit the organization economically and legally.”

Leadership, Ethics, and Corporate Accountability | Develop a toolkit for making tough leadership decisions| Learn More

Why Are Business Ethics Important?

Failure to understand and apply business ethics can result in moral disengagement .

“Moral disengagement refers to ways in which we convince ourselves that what we’re doing is not wrong,” Hsieh says in Leadership, Ethics, and Corporate Accountability . “It can upset the balance of judgment—causing us to prioritize our personal commitments over shared beliefs, rules, and principles—or it can skew our logic to make unethical behaviors appear less harmful or not wrong.”

Moral disengagement can also lead to questionable decisions, such as insider trading .

“In the U.S., insider trading is defined in common, federal, and state laws regulating the opportunity for insiders to benefit from material, non-public information, or MNPI,” Hsieh explains.

This type of unethical behavior can carry severe legal consequences and negatively impact your company's bottom line.

“If you create a certain amount of harm to a society, your customers, or employees over a period of time, that’s going to have a negative impact on your economic value,” Gandhi says in the course.

This is reflected in over half of the top 10 largest bankruptcies between 1980 and 2013 that resulted from unethical behavior. As a business leader, strive to make ethical decisions and fulfill your responsibilities to stakeholders.

How to Implement Business Ethics

To become a more ethical leader, it's crucial to have a balanced, long-term focus.

“It's very important to balance the fact that, even if you're focused on the long term, you have to perform in the short term as well and have a very clear, articulated strategy around that,” Gandhi says in Leadership, Ethics, and Corporate Accountability .

Making ethical decisions requires reflective leadership.

“Reflecting on complex, gray-area decisions is a key part of what it means to be human, as well as an effective leader,” Hsieh says. “You have agency. You must choose how to act. And with that agency comes responsibility.”

Related: Why Are Ethics Important in Engineering?

Hsieh advises asking the following questions:

  • Are you using the “greater good” to justify unethical behavior?
  • Are you downplaying your actions to feel better?

“Asking these and similar questions at regular intervals can help you notice when you or others may be approaching the line between making a tough but ethical call and justifying problematic actions,” Hsieh says.

How to Become a More Effective Leader | Access Your Free E-Book | Download Now

Become a More Ethical Leader

Learning from past successes and mistakes can enable you to improve your ethical decision-making.

“As a leader, when trying to determine what to do, it can be helpful to start by simply asking in any given situation, ‘What can we do?’ and ‘What would be wrong to do?’” Hsieh says.

Many times, the answers come from experience.

Gain insights from others’ ethical decisions, too. One way to do so is by taking an online course, such as Leadership, Ethics, and Corporate Accountability , which includes case studies that immerse you in real-world business situations, as well as a reflective leadership model to inform your decision-making.

Ready to become a better leader? Enroll in Leadership, Ethics, and Corporate Accountability —one of our online leadership and management courses —and download our free e-book on how to be a more effective leader.

ethics case study business

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Business Case Studies

Open access cases.

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  • Databases with Cases
  • Journals with Cases
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ethics case study business

A number of universities and organizations provide access to free business case studies.  Below are some of the best known sources.

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ETH 102: Business Ethics (Meyer) : Finding Case Studies

  • Finding Case Studies
  • Business Databases
  • Citing Sources

Case Studies Available from the Internet

  • Ethics Unwrapped from UTexas More than 50 case studies match ethics concepts to real world situations. From journalism to performing arts to foreign policy to scientific research to social work, these cases explore a range of current and historic ethical dilemmas, their motivating biases, and their consequences. Each case includes discussion questions, related videos, and a bibliography for further reading.
  • Highlighted Cases and Case Studies: Daniels Fund Ethics Initiative Online library of "simple, straightforward business cases focused on principle-based ethics."
  • LearningEdge at MIT Sloan Collection of teaching case studies developed by MIT Sloan faculty and students. May be downloaded, copied, distributed free of charge by anyone through creative commons license. Topics include entrepreneurship, leadership and ethics, operations management, strategy, sustainability, and system dynamics.
  • Markkula Center for Applied Ethics at Santa Clara University Find case studies and scenarios on a variety of fields in applied ethics.
  • Stanford Graduate School of Business - free cases Click on "Narrow your results" and then under Availability select "Available to download at no charge."
  • Top 40 Most Popular Case Studies of 2017 from Yale School of Management

Library Databases with Case Studies

This course guide is designed to help you find business research and business case studies.  

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Business Ethics

(9 reviews)

ethics case study business

OpenStax College

Copyright Year: 2018

ISBN 13: 9781947172579

Publisher: OpenStax

Language: English

Formats Available

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Learn more about reviews.

Reviewed by Ingrid Greene, Clinical Assistant Professor, Loyola Marymount University on 6/6/23

I think that the subjects that are covered are thorough and they use great examples. But, I also feel that the textbook is missing a lot of key topics such as the role of technology and a deeper dive into the role of governments and non-profits. I... read more

Comprehensiveness rating: 3 see less

I think that the subjects that are covered are thorough and they use great examples. But, I also feel that the textbook is missing a lot of key topics such as the role of technology and a deeper dive into the role of governments and non-profits. I understand that it is important to include a lot about philosophy, but I think that there is a lot of room for improvement with a deeper dive of some other key parts of the curriculum. The philosophy part has many sources outside of a traditional textbook since this topic is has been studied for thousands of years, and doesn't need to be covered as thoroughly here. More time could be spend on other topics like non-profits and governance. I think that it is missing key parts about the role of a Board of Directors, how they are elected, and their responsibilities.

Content Accuracy rating: 5

Everything looked accurate and detailed properly.

Relevance/Longevity rating: 4

Yes, updates will be possible, and they link to relevant articles or cases that are very up-to-date. Again, I would just add more about technology and the role of non-profits.

Clarity rating: 4

I like the book, but the slides could be more clear and complete. Many of the slides have only a small photo and very limited text. They do not include much of the text material. I needed to create my own slides, and/or skip much of the material.

Consistency rating: 5

The book is very professional, and easy to read. There are key diagrams, and highlighting of key ideas. The slides, again, could use some help to coordinate better with the book.

Modularity rating: 5

It is very easy to read. I assigned the book to an 8th grader, and she was able to move through it easily and it engaged her interest. I took this as a good sign that it is good as an introduction to ethics for someone who is not familiar with the topic.

Organization/Structure/Flow rating: 5

The topics are well organized, but I would add a lot more about the world of non-profits. The external references to HBR cases is great. The frequent cases are also great.

Interface rating: 5

This is great. No problem with viewing it on multiple devices and computers.

Grammatical Errors rating: 5

Cultural Relevance rating: 5

Since this book centers a lot around culture, it would be hard to not give it a 5.

As I mentioned, it is important to have slides that really include much of the text, and I found the teacher resources for this very weak. I am hopeful that this could be improved. I did not have a chance to test the integration with our CMS, but I am hopeful that it could be helpful. I like that they include quizzes since this too can be time consuming for students. Lastly, I very much recommend that they include the work of non-profits in the discussion with business since this is a key player when we talk about doing things ethically, and getting input from key stakeholders.

Reviewed by Alysa D Lambert, Professor of HRM, Indiana University - Southeast (New Albany) on 2/21/23

The text covers a wide breadth of ethics and addresses all major and then some secondary topics in ethics. It also provides some of the history of ethical frameworks and their origins. It provides brief cases and critical thinking questions for... read more

Comprehensiveness rating: 5 see less

The text covers a wide breadth of ethics and addresses all major and then some secondary topics in ethics. It also provides some of the history of ethical frameworks and their origins. It provides brief cases and critical thinking questions for students to deepen their knowledge.

Content Accuracy rating: 4

I saw very few errors. The tone of the book reads as unbiased and covers all major theories of ethics.

Updates will be required but only as related to current ethical issues in business. As technology and business change, globalization continues to grow then the ethical issues will change and need to be updated. The ethical frameworks and the history of ethics will not change very much.

The book was clearly written with understandable examples. The resources are clear, relevant and recent.

Consistency rating: 4

The framework, format and vocabulary used were consistent and did not require extra explanation. For example, the "Link to Learning" boxes were great for giving students the chance to learn more about a topic. These will have to be checked frequently to ensure they are still live links which relates to the how relevant the book is in the future.

Modularity rating: 3

This could be improved. More headings, more sub-headings and more short case examples would increase the modularity of the text. Have short ethical dilemmas as conversation starters would also be a great addition.

I saw no issues with the organization of the material. My only suggestion would be to consider changing the "epilogue" chapter. It is titled, "Why ethics still matters?" I would hope after reading some much about ethics that much of this discussion would be obvious so breaking these points out and including them throughout may be one way to keep the relevance of studying ethics at the forefront of the course.

I did not see anything of concern here.

Cultural Relevance rating: 4

Culture has a prominent place in the book. I selected a 4 rating because there is always room for growth, but I believe the text does a really good job of reminding students of the cultural implications related to ethics. More examples could be added on LGBTQ+ issues, in particular the ethical implications related to inclusion and protecting those in the workplace who are in transition or who have transitioned.

Reviewed by Elizabeth Collier, Christopher Chair in Business Ethics, Dominican University on 5/2/22

This book includes the standard theories covered in most business ethics textbooks, along with a few additional frameworks that include cross-cultural opportunities for discussion and a broadening of what students may consider as they develop... read more

This book includes the standard theories covered in most business ethics textbooks, along with a few additional frameworks that include cross-cultural opportunities for discussion and a broadening of what students may consider as they develop their understanding of ethics. It covers a wide range of topics and cases and could be used in a general undergraduate course to cover a lot of ground. The many opportunities for critical thinking and the deeper discussion questions allow for this to be used at a general graduate level MBA course as well. If used in an MBA course, additional materials or lectures would need to be added because book moves at a quick clip and has just the basics on each topic, while covering many different topics.

The materials are accurate and there are many critical thinking questions provided that allow for deeper engagement with the frameworks and cases through assignments and discussions.

Relevance/Longevity rating: 5

The content includes traditional cases that all students should be aware of and also many recent cases that explore issues not covered in the past. The ability for sections of these types of books to be updated semi-regularly means that the book should not be obsolete any time soon and could be augmented/updated very easily in the future with new cases that have arisen.

Clarity rating: 5

The book is well written, clear, very concise, and includes references and a glossary for each chapter.

The book maintains consistency throughout in format, cases, questions, glossary, photos, videos and opportunities for engagement.

In addition to the book being easily broken up by week into a quarter or semester, there are optional Canvas and Blackboard downloads that are comprehensive, along with resources for assignments aiding an instructor in maintaining the modularity, clarity and organization.

The book has a clear organization that it maintains throughout.

Interface rating: 4

There is an "errata" function on the OpenStax site that explains all issues related to this category and the book seems to be updated every spring to address issues with links, quiz questions and other minor corrections.

I did not find any grammatical errors.

This book does make use of examples that are inclusive of a variety of races, ethnicities and other aspects of diversity in the workplace.

This is an excellent option for those looking to include OER materials into the business classroom. Many people from a wide range of academic disciplines contributed to or reviewed the text. There are very few resources for OER business ethics texts, so the comprehensiveness of this text, along with the many supplemental resources for faculty, are really a great resource at this time.

Reviewed by Rebeca Book, Professor, Pittsburg State University on 4/19/22

The textbook is very comprehensive and covers many areas. Good background in providing the foundation and history of ethics and the different perspectives. Thought the different links to current stories and interviews also was beneficial. Was... read more

The textbook is very comprehensive and covers many areas. Good background in providing the foundation and history of ethics and the different perspectives. Thought the different links to current stories and interviews also was beneficial. Was very comprehensive in that with the OpenStax and this particular textbook, the instructor has access to importing information (to me it was the Canvas Learning Management System) such as tests, powerpoints, etc. This additional information could also be downloaded and separate from a Learning Management System if needed.

Content was accurate and did not find any errors. Felt some areas might be a little biased, but in ethics this can easily happen and information was discussed in a relevant and thoughtful manner.

Interesting to think if it would become obsolete because I could relate to some of the interviews and stories, but later in a few years they might become obsolete but not the actual content or purpose of the information. Student might not relate as well to the stories later if they don't recognize the names or companies. Since the textbook is OpenStax I would think that the authors and audiences that use the textbook might update or bring in discussions to bring more current stories to the textbook.

The text is very lucid and easy to understand and read. Information is clearly explained and there are even portions of each area with key terms, summary and assessment. The textbook even has outlined expected outcomes for each chapter.

The text is consistent in terminology and framework.

The text can be divided into different reading sections easily. For my own purposes I do not devote a whole semester to ethics, so because there is so much good content and thought provoking insights, it will be hard to decide what to assign or use. But if the textbook were to be used entirely for a course, everything is well laid out.

I do believe the text is laid out in a logical and clear fashion.

I did not find the text itself to have interface problems. Was pleasantly surprised that I could even download the textbook onto my Kindle! The only problems that I had were using it with Canvas, but the problems were on my end and not with the textbook itself. I wonder in the future if there could be problems with links if they are discontinued or websites change, but hopefully there won't be any issues.. I didn't have any problems with the links when I used them in going through and reading the textbook.

The book, being on ethics, is very careful of cultures. It attempts in a very thoughtful way to help navigate and be sensitive to different races, ethnicities, and backgrounds.

Reviewed by Elissa Magnant, Visiting Instructor, University of Massachusetts Lowell on 6/29/20

This textbook is comprehensive. In fact, it provides more than enough information for either an undergraduate course in Business Ethics or a more in-depth analysis for seminar or graduate students if the video case studies are utilized fully. ... read more

This textbook is comprehensive. In fact, it provides more than enough information for either an undergraduate course in Business Ethics or a more in-depth analysis for seminar or graduate students if the video case studies are utilized fully. Because of the depth of content, for undergraduates the text might be best assigned by specific page numbers to cover specific topics, instead of full chapters all at once.

The text is well researched by astute world renown faculty who use peer reviewed materials.

One reason to use this book is that it is up to date. It covers more recent business ethics dilemmas than print or print/digital texts because by virtue of being open source and fully digital, it is kept more up to date than other textbooks I have used.

This book is well written and easy for the student to comprehend. It also provides instructor support material of a test bank which is also well designed.

This book is compatible with the humanistic ethics framework, including a focus on dignity, fairness and collaboration.

This textbook implements short case studies called "Cases from the Real World," opportunities for students to think and reflect on ethics questions as well as multiple headings/sub-headings for ease of division and assignment.

I like the organization of this textbook as it starts with the basic philosophical frameworks and moves to modern day real business ethics challenges so that the student progresses through stages, understanding how topics build upon each other as the book evolves.

Students really enjoy the option of buying a paper version of this book, which is made available on our campus for under $20. They also enjoyed the easily downloadable version of the text with clickable links, especially because they can download it or view it from any device. It makes it very easy to ask them to read and then evaluate their ethical considerations of the material in class or online.

I am unaware of any grammatical errors in this text.

This text does an exceptional job of providing students with a balanced understanding of ethical globalization. It is liberal toward US government ethics and could perhaps provide more balanced nuances when addressing those topics.

I used two other popular Business Ethics textbooks prior to making the change to this textbook. I am so happy I did. It provides a no-cost option to those who use it digitally, a low-cost option to those who want to also have access to a professionally printed version, and it covers more up-to-date business ethics topics than either of the previous texts I used. I look forward to the updates as they help to keep the class relevant and challenging for all.

Reviewed by Kerry Dolan, Accounting/Business Department Chair, TRAILS on 11/22/19

The content is of the book is more than enough to support a full semester 200-level business ethics course and it does a good job of covering the basic ethics principles as well as specific examples that are relevant to the contemporary business... read more

The content is of the book is more than enough to support a full semester 200-level business ethics course and it does a good job of covering the basic ethics principles as well as specific examples that are relevant to the contemporary business world.

I'm not an expert in the field of business ethics, but given my background in general business and accounting, I did not encounter any information in the textbook that appeared to be inaccurate.

Relevance is always an issue with business-related textbooks because real-world examples quickly become outdated. However, this issue does not appear to be more pervasive with this text, nor would it be difficult to update or supplement any outdated examples. The basic concepts presented are not subject to obsolescence.

The text is very clear and understandable for lower-level college students that are encountering the basics of business ethics for the first time.

Text appeared to be consistent throughout. Clear organization and presentation.

I really liked how the book was organized with chapters and sections making it easy to assign partial chapters and/or specific sections and a manageable number of chapters and sections.

The text starts with broad concepts and moves to specific applications in business. The organization makes the presentation of the information clear to those who are being exposed to this discipline for the first time with this textbook.

Interface rating: 3

When reading this on a Kindle device, there were some areas where it was hard to decipher a picture caption from the string of text as as a result of digital page breaks and adjusted text sized, but once you got through the first chapter and were more familiar with the organization of each chapter it was not a distracting issue.

I didn't notice any grammatical errors.

The textbook did not appear to go out of its way to make sure that all races, ethnicities, and backgrounds were included, but there was a range of diverse images and examples. I did not see any culturally insensitive or offensive examples or images from my perspective.

Reviewed by Lou Cartier, Adjunct Instructor, Business and Management, Aims Community College on 8/1/19

At 367 pages, with 10 integrated, substantive chapters, constructive “end notes” and assessments on the evolution of ethical reasoning, leadership, and the challenges of “becoming an ethical professional” and “making a difference in the business... read more

At 367 pages, with 10 integrated, substantive chapters, constructive “end notes” and assessments on the evolution of ethical reasoning, leadership, and the challenges of “becoming an ethical professional” and “making a difference in the business world,” this is a comprehensive text, suitable for undergraduate business students and instructors not necessarily trained in philosophy. It is a great fit for single semester course, whether offered in conventional blocks of 15 weeks, 10 or eight. Topical case studies, video links, “what would you do” scenarios and assessments, chapter glossaries, and a helpful index reflect a breadth of industry, organizational, and cultural perspectives. The Preface, outlining the book’s purpose, architecture, contributing authors and student and instructor resources (i.e., “Getting Started” guide, test bank and PPts) appears responsive to both a student’s critical eye and an instructor’s operational check list. Moreover, the test banks (10) appear solid, with multiple choice and short essay answer questions linked to the Bloom’s Taxonomy grid (plus instructor’s answer guide). Power Point slides (15-25 per unit) offer critical thinking and discussion prompts. Collectively, these components illuminate the principles, practices, and historical seeds of business ethics and corporate social responsibility in a compelling presentation.

I encountered no obvious error or mischaracterization. The authors evidently have taken pains to document their content, including graphic and video links. In citations, I appreciate both the hard information and informal context provided. In Ch. 6, for example, minimum wages in every state rely upon 2017 data from “the National Conference of State Legislatures, U.S. Dept. of Labor and state websites” (Fig. 6.9), while in the next (Fig. 6.10), under the colorful graphic, we have this: “Right-to-work states have typically been clustered in the South and Southeast, where unions have been traditionally less prevalent.” That attribution references “Copyright Rice University, Open Stax, under CC BY 4.0 license,” sufficient for “educational use,” it would seem. Faculty also will appreciate the ease of flagging and correcting three kinds of errata: factual, typo, broken links.

As other reviewers have noted, this text – like most in “applied ethics” – relies on contemporary examples of business practice, including articles and video segments drawn from the business press and government oversight venues that may grow less compelling in another five years or so (think Enron and its accounting partner, Arthur Andersen, 2000-era exemplars of white collar crime not referenced here). Yet this text does a serviceable job of setting cases as old as Ford Motor Company’s fraught introduction of the Edsel (1958) and the “Chicago Tylenol Murders (1982) and as fresh as United Airlines forced removable of a ticketed passenger from a seat needed by an airlines employee (2017) amid sufficient historical, theoretical, and organizational context to grasp the key lessons of Unit 3.2: “Weighing Stakeholder Claims.” There is little danger of obsolescence, particularly since the open textbook network makes it so easy to correct errors and substitute current examples for the somewhat dated.

The clarity and quality of writing is superb, likely a reflection of lead collaborators Stephen Byars, who teaches “oral and written communication” as well as business ethics, and Kurt Stanberry, whose “legal and leadership” credentials are exercised in his continuing education seminars with CPA’s, attorneys, and business execs … nice fits for this subject. Students still ln high school, or in the growing cadre of “co-enrolled” in community college may struggle with this text, yet the publisher’s clear attention to content “building blocks” may comfort even the less mature and experienced student. For example, in any given chapter, readers 1) begin with an outline, learning objectives, and 500 – 1,000 word introduction, 2) encounter “cases from the real world” and “what would you do” tests of comprehension, and 3) close with a narrative summary, glossary of key terms, and short set of “assessment” questions. “Links to learning” include such clever questions as whether Coca-Cola’s soft pedaling of its huge demands for water in arid climates amounts to “greenwashing” (Ch. 3) or whether certain animals ought to be off limits for human consumption because of “sentience,” their ability to think and/or feel pain, (Peter Singer, Ch. 8). In addition “key terms” for every chapter are short and clear, i.e. “Integrity … because there is unity between what we say and what we do.”

Like two previous reviewers, I found the prose and organization to be coherent and consistent. Depth, attention to detail, terminology, and overall framework are consistent, linked by “key terms” and succinct introductions and summary reviews of each chapter. In the main cases, scenarios, and references to events are compelling, current or sufficiently grounded in context to be evergreen. Videos, on the other hand, come in all types, lengths, and flavors, from five minutes to more than an hour, from sit-down interview to taped panel discussion to challenging presentation in front of a group. The resourceful or determined instructor might guide students to a time code? This is not necessarily a weakness, though uneven production values should be expected.

Yes, this material lends itself to modularity, this despite a carefully constructed progression from “why this subject matters” to “how our forebears have grappled with responsibility” to “who has a stake in these decisions” to “what we owe each other” in specific manifestations of corporate and professional enterprise. It appears that in every chapter, its major units could be assigned separately, within an instructor’s unique unifying paradigm. Individual “features” could backstop of enrich discussions in class or online. There are no “enormous blocks of text” to impede easy snipping, and thoughtful subheadings appear to break up the challenge to comprehension and endurance.

The inherent logic of this text is apparent. Authors move from a philosophical foundation (“Why ethics matters?” and approaches to “intention v. outcomes” over time) to exploration of the stakeholder theory to close examination of ethical issues in business, the professions, and organizations in the voluntary and public sectors. A unifying feature is the Introduction, key terms, “assessment questions” and “end notes” for each chapter. Personal interviews or video clips from business owners and other stakeholders, supplemented by relevant documents such as ethics policies, training materials, and previews of business development … such as New Belgium CEO Kim Jordan’s (and “contemporary thought leader”) rationale for an east coast brewery in Asheville NC (opened May 2016) help cement understanding of such integral topics in corporate social responsibility as “sustainability.”

This textbook is available online, in pdf or web view, and in print (presumably suitable for loose leaf binder for nominal cost, which instructors may facilitate through campus bookstores, if appropriate). While some are not fond of “text boxes interspersed with the main text” my students using other similar e-texts have not reported problems. That said, I did not experience the online version of this text on Kindle or my phone, which might be instructive. On the other hand, while not “distorted” I found some of the power points unhelpful, to the point of distracting or annoying the viewer. Some seem busy, with narrative text blocks under anecdotal photos or graphics in print too small for comfortable display in class. Moreover, the “what would you do?” questions in this mode seem to me presumptive, less helpful than, say, bullet references to facts, principles, or events. Instructors and overseers of “access and accessibility” may care to note that not all videos are followed by transcriptions. Overall, the heading and body styles are consistent. Selection of fonts (style and size) maximize on screen legibility. Text blocks are in contrasting color to distinguish it from background, with minimal highlighting that does not appear arbitrary. On the whole, I found layout and design mechanically sound, with pages and links numbered and labelled consistently and - to the extent sampled -- no broken links.

None observed.

There is plenty to commend on this criteria. For one thing, Ch. 5, “The Impact of Culture and Time,” engages fundamental faith beliefs globally as well as the authority of religion tradition, and challenges students to explore the “universality “of values in business ethics. For instance this text does not shrink from illustrations of both “honor and shame” in business. In Appendix C, “A Succinct Theory of Business Ethics, the authors plainly and forcefully state their underlying thesis: that business ethics ought be grounded in deontology more than in utilitarianism, that “ends” are insufficient justification for questionable “means” in formulating and executing business strategy. Illustrations of demographic and behavioral diversity and inclusion – including animal rights and the implications for research and recreation – are plentiful, addressed in Ch. 8, “Recognizing and Respecting the Rights of All,” as well as the succeeding chapter on various professions.

This is an excellent “open educational resource” for business ethics and corporate social responsibility, one I intend to tap personally. The “closing parts” especially – including “Succinct Themes in Business Ethics” – are attractive guides to curriculum development and standalone discussion prompts in the classroom or online. “Lives of Ethical Philosophers (500 to 1,000 word summaries), and “Profiles in Business Ethics: Contemporary Thought Leaders,” adds a valuable philosophical heft that, for community and junior colleges especially, our accrediting and articulation partners will be pleased to see. I further value the selection of relevant supplemental material from independent consultants that range from the very basic, i.e., “Five Questions to Identify Key Stakeholders” to those that verge on the proprietary. These include descriptions of systems to monitor and “manage” customer and other stakeholder involvement, corporate codes of conduct … even a link to free personality test (Sec. 7.3), for which “bonus” I am grateful to Steve Custer of Oakland City University for pointing out.

Reviewed by Debra Sulai, Instructor, Bloomsburg University of Pennsylvania on 3/12/19

This book provides a comprehensive introduction to the key elements of ethical theory (Aristotelian virtue, Kantian deontology, utilitarianism, Rawls' theory of justice); the social, political, and cultural contexts of business; and the importance... read more

This book provides a comprehensive introduction to the key elements of ethical theory (Aristotelian virtue, Kantian deontology, utilitarianism, Rawls' theory of justice); the social, political, and cultural contexts of business; and the importance of ethics to business, while going into greater philosophical depth than comparable textbooks. It addresses most of the key topical areas of business ethics but avoids the listicle approach of other business ethics textbooks in which every topic under the sun is stitched together with little overarching context. It also includes things like a discussion of ethics and organized labor, which other books overlook. I would, however, like to see more dedicated attention to the ethical issues raised by technology, perhaps by engaging with a philosopher of technology.

The index at the back and the detailed table of contents will make information easy to find. Each chapter's glossary will be helpful to students who are new to the subject. I particularly like the profiles of the four philosophers in the appendix: so often, ethics is taught in a disembodied and ahistorical manner, which makes it harder for students to see the relevance of the ideas being taught. These supplementary contextual elements would make this a good textbook for an instructor whose primary training was not in philosophy.

As an added advantage, the number of chapters does not exceed the number of weeks in a standard semester, and at 10 chapters plus an epilogue could also fit within a quarter system.

As far as I can tell, the content is accurate and clear. It was reviewed by dozens of faculty from a wide variety of institutions.

The book's use of contemporary examples means that it will date, but no more than any other textbook in applied ethics. As many of the examples are set out in textboxes or as links to external resources, it would be a relatively simple matter for an instructor to substitute recent examples when necessary. Chapter 10 on changing work environments and future trends is the chapter most likely to date quickly. The other applied sections will probably last 5-10 years; the ethical theory sections will remain relevant for a longer period of time.

I think this is appropriate for a general-education course in business ethics. I found it to be clear, although a student new to the subject or to philosophy may find that concepts are introduced at a quick pace. It does not suffer from unnecessary jargon; it is, as Aristotle said, as clear as the subject matter allows.

The prose and organization is consistent; it could have been single-authored.

Modularity rating: 4

It would be possible to use some portions of the text and not others, but it is not fully modular in that it was carefully constructed to provide the necessary philosophical and social context for business ethics prior to considering particular applied topics in business ethics. As it presents a sustained argument about business ethics (and this is a strength; philosophy is, after all, largely about making good arguments), it isn't the sort of thing that one could simply cut up and reassemble willy-nilly. However, I can easily see how an instructor could use various chapters to supplement or introduce other material. Chapters are internally divided into sections that could be read, assigned, or discussed separately.

Many business ethics textbooks combine three or four different courses in one: a book about ethics, a book about management and stakeholder theory, and a book about work and vocation, and give the impression of fairly disparate topics somewhat awkwardly and haphazardly stitched together. This book is logically organized to take students from basic moral theory through the application of those theories to key issues in business ethics, before circling back again to ethics in the epilogue.

Rather than being organized into chapters according to common areas of ethical problems in business (finance, accounting, affirmative action, greed, advertising and marketing, sexual harassment, sustainability, stakeholder theory, etc.) with few connections made between, this book addresses those issues under a relatively small number of chapter headings, and presents them through an ethical and social framework that is developed in the early chapters. I find this to be a more cohesive approach to the subject than is present in other textbooks.

I experienced no problems with the interface. The book is professionally produced. I personally do not like the use of text boxes interspersed with the main text, but I recognize that this is a common textbook feature.

I saw no grammatical issues. This book has been professionally edited.

This book includes a Confucian look at virtue ethics and attends to the cultural context in which the philosophers worked. It also contains a chapter on business ethics across time, place, culture and religion, a more comprehensive approach than the usual "business in a global context" topical chapter of other books. A chapter on respecting the rights of all addresses disability, gender inclusivity, religious diversity, animal ethics, and income inequality. In the following chapter there is a section on the business of health care, which I have not seen in any other similar text.

This is an outstanding introductory text in business ethics, with a level of philosophical sophistication and organizational coherence that exceeds most comparable texts. The chapter summaries, glossaries, and review quizzes are helpful aids to student learning, and the embedded links to interviews, videos, and case studies make it easy to adapt to active learning or on-line instruction. The amount of philosophical context makes it a particularly good choice for instructors of business ethics whose primary training is in business, management, law, or a related field, rather than in ethics or philosophy, or for a philosopher whose primary area of expertise is outside business ethics.

It does read as though it is a written version of excellent lectures in business ethics, which is not necessarily a weakness. The most significant drawback to this text, in my view, is that it includes no primary sources. As a philosopher teaching applied ethics, I know that business ethics may be the only course in philosophy that my students take. I also know this may be my students' primary or sole opportunity to read the classics of the western tradition. Therefore, I think this book could be enhanced by presenting some primary source readings. These could be added as an appendix or at the beginning or end of each chapter, or taken from other sources by the instructor.

I currently use an Oxford anthology for my business ethics course. However, if I were to assign a traditional textbook, I would switch to this book without reservation, and I am very likely to try this book in future courses.

Reviewed by Steve Custer, Associate Professor, Oakland City University on 2/25/19

The Business Ethics textbook is comprehensive in that it covers a broad range of ethical issues as well as delving into the history of ethics. The online format enhances the easy of use for the index. read more

The Business Ethics textbook is comprehensive in that it covers a broad range of ethical issues as well as delving into the history of ethics. The online format enhances the easy of use for the index.

I found the textbook to be accurate. I did not find any outstanding errors in the book. It is very well written and easy to understand.

From Toyota to Samsung and Starbucks, excellent examples of business ethics abound. Additionally, this textbook is quite effective in bringing to life many current events.

The book exceeds expectations in clarity. The key terms and assessment questions at the end of each chapter give extra help to those seeking to know the material in depth.

The dictionary defines consistency as a "condition of adhering together." I feel that this textbook accomplished that purpose. Moreover, it brought together principles of business ethics in a well-developed manner.

The online format enhances this textbook's modularity. The online links to learning are a welcome addition and add a nice touch.

The book is organized very well, and the online format makes keyword searches very easy to navigate.

The Business Ethics textbook is easy to navigate and understand. Nothing is wasted that takes away from the material.

I found the Business Ethics textbook to be free of any outstanding grammatical errors.

There are many examples this book gives on cultural relevance: #metoo, transgender ethics, environmental ethics, animal ethics, and diversity and inclusion.

I really enjoyed the link to the free personality test. That was a great bonus feature. "It is nice to be important, but more important to be nice." What a powerful sentiment and an appropriate quote to be included! This is a great textbook and I plan to utilize it in an upcoming business ethics course.

Table of Contents

Chapter 1: Why Ethics Matter

  • 1.1 Being a Professional of Integrity
  • 1.2 Ethics and Profitability
  • 1.3 Multiple versus Single Ethical Standards

Chapter 2: Ethics from Antiquity to the Present

  • 2.1 The Concept of Ethical Business in Ancient Athens
  • 2.2 Ethical Advice for Nobles and Civil Servants in Ancient China
  • 2.3 Comparing the Virtue Ethics of East and West
  • 2.4 Utilitarianism: The Greatest Good for the Greatest Number
  • 2.5 Deontology: Ethics as Duty
  • 2.6 A Theory of Justice

Chapter 3: Defining and Prioritizing Stakeholders

  • 3.1 Adopting a Stakeholder Orientation
  • 3.2 Weighing Stakeholder Claims
  • 3.3 Ethical Decision-Making and Prioritizing Stakeholders
  • 3.4 Corporate Social Responsibility (CSR)

Chapter 4: Three Special Stakeholders: Society, the Environment, and Government

  • 4.1 Corporate Law and Corporate Responsibility
  • 4.2 Sustainability: Business and the Environment
  • 4.3 Government and the Private Sector

Chapter 5: The Impact of Culture and Time on Business Ethics

  • 5.1 The Relationship between Business Ethics and Culture
  • 5.2 Business Ethics over Time
  • 5.3 The Influence of Geography and Religion
  • 5.4 Are the Values Central to Business Ethics Universal?

Chapter 6: What Employers Owe Employees

  • 6.1 The Workplace Environment and Working Conditions
  • 6.2 What Constitutes a Fair Wage?
  • 6.3 An Organized Workforce
  • 6.4 Privacy in the Workplace

Chapter 7: What Employees Owe Employers

  • 7.1 Loyalty to the Company
  • 7.2 Loyalty to the Brand and to Customers
  • 7.3 Contributing to a Positive Work Atmosphere
  • 7.4 Financial Intergrity
  • 7.5 Criticism of the Company and Whistleblowing

Chapter 8: Recognizing and Respecting the Rights of All

  • 8.1 Diversity and Inclusion in the Workforce
  • 8.2 Accommodating Different Abilities and Faiths
  • 8.3 Sexual Identification and Orientation
  • 8.4 Income Inequalities
  • 8.5 Animal Rights and the Implications for Business

Chapter 9: Professions under the Microscope

  • 9.1 Entrepreneurship and Start-Up Culture
  • 9.2 The Influence of Advertising
  • 9.3 The Insurance Industry
  • 9.4 Ethical Issues in the Provision of Health Care

Chapter 10: Changing Work Environment and Future Trends

  • 10.1 More Telecommuting or Less?
  • 10.2 Workplace Campuses
  • 10.3 Alternatives to Traditional Patterns of Work
  • 10.4 Robotics, Artificial Intelligence, and the Workplace of the Future

Chapter 11: Epilogue: Why Ethics Still Matter

  • 11.1 Business Ethics in an Evolving Environment
  • 11.2 Committing to an Ethical View
  • 11.3 Becoming an Ethical Professional
  • 11.4 Making a Difference in the Business World

Ancillary Material

About the book.

Business Ethics is designed to meet the scope and sequence requirements of the single-semester business ethics course. This title includes innovative features designed to enhance student learning, including case studies, application scenarios, and links to video interviews with executives, all of which help instill in students a sense of ethical awareness and responsibility.

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8 Important Business Ethics Cases

ethics case study business

For those interested in researching some interesting ethical businesses cases, there are plenty from which to choose. Business leaders may feel squeezed by shareholders to produce profits.  Some have made some ethical blunders in an attempt to remain competitive. Others have used their size to squeeze out the competition.  The following includes some important business ethics cases based on well-known organizations:

  • Enron – Questionable accounting practices and manipulation of the energy supply brought down this company. Enron: The Smartest Guys in the Room is an excellent documentary movie that explains the scandal.  Check out an excerpt from Enron’s Code of Ethics.
  • Monsanto – Monsanto has been criticized for its mega-size.  Critics fear they are taking over the food supply as well as creating negative environmental issues. Check out Monsanto’s Code of Ethics for Chief Executives and Senior Financial Officers.
  • Arthur Andersen – Arthur Andersen is known for its unethical auditing practices. Check out The Fall of Arthur Andersen for more complete details.
  • WalMart – Studies have shown that WalMart may save people money but they may also negatively impact communities.  Their low prices may also hurt suppliers. The company received criticism when leadership announced they wanted to hire healthier, more productive employees. WalMart has been accused of being anti-union and has survived sweatshop and discrimination scandals. Check out WalMart’s Statement Regarding Code of Ethics .
  • Countrywide – The company offered subprime loans that later resulted in default.  Critics have claimed that Countrywide employees told clients that their properties would increase in value and that their loans would be able to be refinanced when market values rose.  The market values declined causing many to lose their homes.  Check out Countrywide’s Code of Ethics .
  • Beechnut – Beechnut’s ethics came into question when it was discovered that they were selling “apple juice” to foreign countries that contained something less than apple juice.  For more information on this scandal, check out Beechnut’s History and Apple Juice Scandal .
  • Starbucks – Clustering strategy may force smaller companies out of business. There were so many Starbucks on street corners that movies like Best In Show made fun of how there might be one Starbucks right across the street from another.  Check out Starbucks’ Code of Ethics for CEO and Financial Leaders.
  • Nike – Manufacturing practices included producing shoes offshore to save money. Nike has used its share of sweatshops in manufacturing. They have come under fire for human rights violations. Check out Nike’s Code of Ethics.

Related Articles:

  • Code of Ethics for:  Amazon, Apple, Dell, Facebook, Google, Intel, LinkedIn, Microsoft, Twitter and Yahoo!
  • Top 10 Company Mission Statements in 2011
  • Business Ethics:  Ethical Decision Making & Cases – For more business ethics cases including Coca-Cola, Tyco, PETCO and Home Depot.

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Master of Business Administration (MBA)

Understanding the Principles of Ethics in Business

As chatbots and other AI-driven tools rise to prominence, companies are racing to use them to gain a competitive advantage. This might change the ways people conduct business, but one thing remains the same — the need to adhere to ethical principles in business.

What are business ethics? Investopedia defines this term as “the moral principles, policies and values that govern the way companies and individuals engage in business activity.” Put simply, maximizing revenues shouldn’t preclude doing what’s right.

Business ethics are not necessarily legally binding. Instead, they are self-governed behaviors based on exemplary standards and, in many cases, company policies. Dr. Melanie Zollner, an assistant professor in our Department of Business Administration, contextualized the legal and ethical boundaries using the following axiom:

“Where the law ends, ethics begins.”

What Are Examples of Ethical Principles in Business?

There are numerous ethical principles to learn as you advance in business. That’s why New Mexico Highlands University incorporates ethics throughout the curriculum for our online MBA degree. This emphasis will help you understand the importance of ethics in business and embody them during your career.

Brands face stiff competition in our global economy, and it’s wise to look for opportunities to get ahead. But that doesn’t give license to cut corners with the truth. Instead, businesses must strive for honesty across their operations, such as:

  • Providing accurate product descriptions.
  • Avoiding misleading statements during customer service interactions.
  • Keeping the promises they make in advertising.

In addition to being the right thing to do, honesty helps strengthen connections between customers and companies, which can lead to repeat sales. Conversely, Dr. Zollner cautioned that businesses risk losing customers if they fall short of those standards.

“People can go somewhere else and purchase a different product or service from another company,” she said. “Once an organization loses that trust, it’s very hard to build back.”

The numbers back up that statement, as a Qualtrics survey found that 65% of people have stopped purchasing from brands that failed to meet their promises.

Professionals who treat each other respectfully — with kindness and support for one another’s contributions — create an environment focused on shared success. For instance, a HubSpot post explores how respect in the workplace helps improve productivity, foster innovation and promote collaboration.

Researchers at the Center for Creative Leadership found that workers throughout the world consider respect a “ critical leadership responsibility .” By satisfying this ethical principle, organizations can build admiration with customers and confidence among teammates.

Acting with integrity expands on the ethical principles we have discussed so far. It requires you to bring honesty and respect to every customer interaction, every meeting and every task — every workday.

Not only that, but you cannot expect credit for working with integrity. Diligent , a software company focusing on ESG and compliance, framed integrity as “doing the right thing even when nobody is watching.”

In other words, act properly to the benefit of your customers and stakeholders, not for your personal gain.

Acting with integrity can occur out of sight, but loyalty is an ethical principle to put on display. It means standing by the people in your business life, and it delivers benefits to those who give and receive loyalty. For example, loyalty can:

  • Turn consumers into advocates for your company, according to a Forbes Communications Council article.
  • Improve worker productivity and retention, two reasons GBS Corporate Training characterized loyalty as a manager’s “ most important resource .”

Loyalty to your supervisor matters, but it shouldn’t usurp other ethical principles. A study in the journal Organizational Behavior and Human Decision Processes highlighted how people are more likely to accept unethical demands from leaders who previously asked for loyalty.

This risk reinforces the value of learning principles of ethics. In addition to providing signposts for proper business behavior, you’ll recognize when someone attempts to lead you astray.

Transparency

Transparent companies build on the principle of honesty, showing they don’t just talk the ethical talk, but walk the ethical walk. A Shopify article noted that brands establish trust with customers when they “pull back the curtain” on the processes behind developing products and filling positions.

Of course, transparency isn’t limited to customer relations. According to Strategic Finance , businesses must also bake transparency into their culture. That means keeping workers informed about everything from short-term performance to long-term strategies.

Dr. Zollner noted that platforms like Facebook and TikTok are powerful tools for spotlighting unethical behavior. “With social media, if an organization behaves unethically, we are all going to know pretty quickly,” she said. So, individuals have the chance to promote transparency even when organizations fall short of that principle.

Opportunities for Strengthening Ethics in Business

Learning business ethics is just one part of your professional journey. As your career advances, it’s important to seek ways to champion principles of ethics at your organization. Here are three opportunities for doing just that:

Be Proactive

Innovative technologies offer new ways to conduct business. But chatbots and other advancements present as many risks as opportunities, raising the need for organizations to update their ethical policies to account for these tools.

“These tools can suffer from hallucinations and also provide information that is not accurate,” Dr. Zollner said. Based on these shortcomings, organizations must be proactive in examining these technologies, understanding how they work and setting policies for using them ethically.

Hold Leaders to High Standards

Dr. Zollner feels that ethical business leaders set the tone for other workers at each organization. “If you want to build a positive relationship with your stakeholders, it’s important to define your values and act on them starting from the top, with accountability for all,” she said.

Ethical leadership sets a positive example for professionals just beginning their careers. After all, entry-level workers see leaders as mentors. When those role models forgo ethical or moral business behavior, others might take that as permission to do the same.

Commit to the Triple Bottom Line

When teaching MBA courses online, Dr. Zollner encourages students to think about more than generating revenue. “Some believe the goal of organizations is just profit and thinking about shareholders. But I like to talk about how organizations should focus on the triple bottom line,” she said.

IBM described the triple bottom line as the “ three Ps : people, planet and profit.” Embracing this mindset means considering more than increasing revenue. As Dr. Zollner said, organizations must also “think about society, the environment and the impact they have economically.”

Achieve Results as an Ethical Business Professional

Dr. Zollner believes it’s important to ensure everyone — from entry-level professionals to business owners — understands and practices ethical principles. Toward that end, New Mexico Highlands University emphasizes ethics throughout our online MBA program .

Of course, learning the principles of ethics is just one aspect of the excellence you’ll experience while completing our ACBSP-accredited MBA. Our expert faculty members emphasize intensive problem-solving during each class, sharing business case studies and simulations that prepare you to hit the ground running in your career after graduation.

Our MBA program appeals to professionals with varying goals, as you can choose from multiple electives and concentrations in Entrepreneurship and Healthcare Administration . As you pursue your master’s degree online, you’ll engage in comprehensive coursework with added flexibility for fitting your education into your schedule. If you want to learn more, request information today.

ethics case study business

Melanie C. Zollner, Ed.D., Assistant Professor, Department of Business Administration

Melanie C. Zollner, Ed.D., is an assistant professor in the School of Business, Media, and Technology in the Department of Business Administration at New Mexico Highlands University.

As part of the business department, Dr. Zollner represented the NMHU School of Business in the Ethics Champion Program from 2019 to 2021. The ethics workshop provides Highlands University students with an opportunity to engage with business community members and learn more about what business ethics means in the business world. Dr. Zollner mentored students for the New Mexico Business Ethics Case Competition, where her mentees earned second place in 2017 and first place in 2019, the most recent year the competition was held.

Dr. Zollner enjoys teaching at New Mexico Highlands University and strongly believes students benefit from small class sizes and one-on-one relationships with diverse faculty. She is committed to helping prepare students as competent, ethical and responsible individuals.

  • Ed.D. in Educational Leadership, University of New Mexico
  • MBA, New Mexico Highlands University

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ethics case study business

Princeton Dialogues on AI and Ethics

Princeton University

Case Studies

Princeton Dialogues on AI and Ethics Case Studies

The development of artificial intelligence (AI) systems and their deployment in society gives rise to ethical dilemmas and hard questions. By situating ethical considerations in terms of real-world scenarios, case studies facilitate in-depth and multi-faceted explorations of complex philosophical questions about what is right, good and feasible. Case studies provide a useful jumping-off point for considering the various moral and practical trade-offs inherent in the study of practical ethics.

Case Study PDFs : The Princeton Dialogues on AI and Ethics has released six long-format case studies exploring issues at the intersection of AI, ethics and society. Three additional case studies are scheduled for release in spring 2019.

Methodology : The Princeton Dialogues on AI and Ethics case studies are unique in their adherence to five guiding principles: 1) empirical foundations, 2) broad accessibility, 3) interactiveness, 4) multiple viewpoints and 5) depth over brevity.

ethics case study business

Business Ethics: Kant, Virtue, and the Nexus of Duty

Foundations and Case Studies

  • Latest edition
  • Richard M. Robinson 0

Business Administration, State University of New York – Fredonia (SUNY Fredonia), Fredonia, USA

You can also search for this author in PubMed   Google Scholar

  • Provides a foundation of business ethics using Kantian construction and virtue ethics
  • Uses the nexus of managerial duty to examine practical problems of business ethics
  • Features case illustrations as well as videos, test banks and sample syllabi on the author’s website

Part of the book series: Springer Texts in Business and Economics (STBE)

Buy print copy

  • Kantian Business Ethics
  • Kantian Construction
  • Virtue Ethics
  • Managerial Nexus Theory
  • Imperfect Duty
  • Environmental Ethics
  • Business Codes of Ethics
  • NFL and CTE
  • Local Environmental Restorations
  • Categorical Imperative

About this book

This book offers students a philosophical introduction to the ethical foundations of business management.  It combines lessons from Kant with virtue ethics and also touches upon additional approaches such as utilitarianism. At the core of the book lies the concept of the “nexus of imperfect managerial duty.” This consists of the creation and reinforcement of virtuous managerial teams, engagement of discourse among all stakeholders, and pursuit of business responsibilities including the creative efforts necessary for modern organizations. A variety of special problems in managerial ethics are also explored, such as the ethics of managerial paternalism, fairness in stakeholder negotiations, devolution of business into scandalous corruption, and the role of boycotts in society’s shaping of managerial duties.

Case illustrations of these applications are presented throughout the book including in chapter appendices. A series of brief-answer questions, essay questions, and discussion questions are presented at the end of each chapter. Links to relevant video presentations of lectures applicable for each chapter are also provided.

Authors and Affiliations

Richard M. Robinson

About the author

Richard M. Robinson is Professor of Business in the Department of Business Administration at the State University of New York at Fredonia (SUNY Fredonia, USA).

Deepwater Horizon Oil Spill: An Ethics Case Study in Environmental Engineering

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The April 20, 2010 Deepwater Horizon oil rig explosion was an engineering and environmental tragedy that led to the loss of 11 human lives and has had far-reaching environmental and economic impacts, the full extent of which is difficult if not impossible to calculate. In 2015 the explosion continues to impact those 11 individual’s families; it continues to have a far-reaching emotional impact on the 115 men and women on board at the time of the catastrophe; scientists are still evaluating the environmental impacts of both the oil dispersion throughout the gulf and the oil dispersant used to curtail the spill at surface depths. Simultaneously, gulf business owners, particularly those who rely on gulf waters for their livelihoods, continue to struggle. This novel and far-reaching real-world disaster is particularly salient for use within engineering curricula due to its inherently complex interplay of ethical issues and the broad scope of stakeholders impacted by the initial disaster and its aftermath.

We have developed and refined this real-world case study with students participating in a graduate level course at Purdue University over three separate years and five course offerings. We designed this case study within a unique pedagogical framework that leads students to reflectively adopt varying stakeholders’ perspectives in order to reason through the case within a team setting. As a final goal, students must decide the appropriateness of continuing deepwater drilling throughout the Gulf of Mexico in light of the human, economic, environmental, and social implications of future potential blowouts. As part of the broader ethics course in which this case is embedded, we selected this case as it provides a uniquely broader scope of stakeholders and a more specific focus on the principles of nonmaleficence and justice when compared to the other cases presented to students. Specifically, this case asks students to consider a broad range of stakeholders. Whereas many engineering ethics case studies focus on human stakeholders and corporations, here the focus also includes marine and aquatic life, challenging a narrowly anthropocentric focus by placing environmental issues as a focal point. In this sense, our focus pushes beyond other case studies in ethics by addressing both macro-ethical issues, where students are encouraged to adopt a broadened societal viewpoint to deduce the most ethical courses of action, and micro-ethical issues, where the focus is towards the professional obligations of an individual engineer, through a scaffolded staged pedagogy.

In this paper we present the case structure and pedagogy to argue for the relevance of this unique, novel, and effective case for increasing engineering students’ ethical reasoning abilities, particularly broadening their awareness of the scope of stakeholders impacted by engineering decisions and their ability to empathize with those stakeholders.

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Research: Negotiating Is Unlikely to Jeopardize Your Job Offer

  • Einav Hart,
  • Julia Bear,
  • Zhiying (Bella) Ren

ethics case study business

A series of seven studies found that candidates have more power than they assume.

Job seekers worry about negotiating an offer for many reasons, including the worst-case scenario that the offer will be rescinded. Across a series of seven studies, researchers found that these fears are consistently exaggerated: Candidates think they are much more likely to jeopardize a deal than managers report they are. This fear can lead candidates to avoid negotiating altogether. The authors explore two reasons driving this fear and offer research-backed advice on how anxious candidates can approach job negotiations.

Imagine that you just received a job offer for a position you are excited about. Now what? You might consider negotiating for a higher salary, job flexibility, or other benefits , but you’re apprehensive. You can’t help thinking: What if I don’t get what I ask for? Or, in the worst-case scenario, what if the hiring manager decides to withdraw the offer?

ethics case study business

  • Einav Hart is an assistant professor of management at George Mason University’s Costello College of Business, and a visiting scholar at the Wharton School. Her research interests include conflict management, negotiations, and organizational behavior.
  • Julia Bear is a professor of organizational behavior at the College of Business at Stony Brook University (SUNY). Her research interests include the influence of gender on negotiation, as well as understanding gender gaps in organizations more broadly.
  • Zhiying (Bella) Ren is a doctoral student at the Wharton School of the University of Pennsylvania. Her research focuses on conversational dynamics in organizations and negotiations.

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  10. What Are Business Ethics & Their Importance?

    Business ethics are principles that guide decision-making. As a leader, you'll face many challenges in the workplace because of different interpretations of what's ethical. Situations often require navigating the "gray area," where it's unclear what's right and wrong. When making decisions, your experiences, opinions, and perspectives ...

  11. Research: Business Case Studies: Open Access Cases

    Ethics Unwrapped - McCombs School of Business, The University of Texas at Austin More than 50 case studies match ethics concepts to real world situations. From journalism to performing arts to foreign policy to scientific research to social work, these cases explore a range of current and historic ethical dilemmas, their motivating biases, and their consequences.

  12. ETH 102: Business Ethics (Meyer) : Finding Case Studies

    More than 50 case studies match ethics concepts to real world situations. From journalism to performing arts to foreign policy to scientific research to social work, these cases explore a range of current and historic ethical dilemmas, their motivating biases, and their consequences.

  13. Business Ethics

    Business Ethics is designed to meet the scope and sequence requirements of the single-semester business ethics course. This title includes innovative features designed to enhance student learning, including case studies, application scenarios, and links to video interviews with executives, all of which help instill in students a sense of ethical awareness and responsibility.

  14. 8 Important Business Ethics Cases

    The following includes some important business ethics cases based on well-known organizations: Enron - Questionable accounting practices and manipulation of the energy supply brought down this company. Enron: The Smartest Guys in the Room is an excellent documentary movie that explains the scandal. Check out an excerpt from Enron's Code of ...

  15. Exploring the Principles of Ethics in Business

    Of course, learning the principles of ethics is just one aspect of the excellence you'll experience while completing our ACBSP-accredited MBA. Our expert faculty members emphasize intensive problem-solving during each class, sharing business case studies and simulations that prepare you to hit the ground running in your career after graduation.

  16. Case Studies

    Three additional case studies are scheduled for release in spring 2019. Methodology: The Princeton Dialogues on AI and Ethics case studies are unique in their adherence to five guiding principles: 1) empirical foundations, 2) broad accessibility, 3) interactiveness, 4) multiple viewpoints and 5) depth over brevity.

  17. Business Ethics: Kant, Virtue, and the Nexus of Duty

    About this book. This book offers students a philosophical introduction to the ethical foundations of business management. It combines lessons from Kant with virtue ethics and also touches upon additional approaches such as utilitarianism. At the core of the book lies the concept of the "nexus of imperfect managerial duty.".

  18. PDF Case Studies in Business Ethics Phil 3840F, 2020

    Case Study: Not a Fool, Not a Saint (pp. 429-431) Case Study: Purifying an Image: Baxter International and the Dialyzer Crisis (pp. 55-63) Case Study: The New Year's Eve Crisis (pp. 154-159) Case Questions #3 (4%) Oct 19 (Note: Oct. 12 is a holiday) b. Criticisms Gini and Marcoux, Ethics, Business and Business Ethics (pp. 1-16)

  19. (PDF) A Business Ethics Case Study

    This case involves a financial manager faced with a decision of an ethical/moral nature. The purpose of the case study is to create an awareness in participants of this dimension in decision making.

  20. Business Ethics Short Case Studies

    Business Ethics ICMR Case Collection provides teachers, corporate trainers, and management professionals with a variety of teaching and reference material. The collection consists of case studies and research reports on a wide range of companies and industries - both Indian and international. The collection contains several kinds of case studies like Business Environment, Business Ethics ...

  21. Deepwater Horizon Oil Spill: An Ethics Case Study in Environmental

    In this sense, our focus pushes beyond other case studies in ethics by addressing both macro-ethical issues, where students are encouraged to adopt a broadened societal viewpoint to deduce the most ethical courses of action, and micro-ethical issues, where the focus is towards the professional obligations of an individual engineer, through a ...

  22. Research: Negotiating Is Unlikely to Jeopardize Your Job Offer

    Summary. Job seekers worry about negotiating an offer for many reasons, including the worst-case scenario that the offer will be rescinded. Across a series of seven studies, researchers found that ...