Preventive Controls for Human Food (PCQI Training)
Restaurant Management Course
Certified Food Safety Manager Certification
ServSafe Food Handler Certification
Action Verbs for your Restaurant Manager Resume
Coordinating
Scheduling
Driving
Checking
Problem Solving
Improving
Organizing
Spearheading
Managing
Creating
Listening
Prioritizing
Professional information on Restaurant Managers
Sectors : Food & Beverage, Hospitality, Events, Tourism, Government, Education Career Type : Functional, Professional Person type : Leader, Motivator, Implementer, Reviewer, Planner Education levels : From High School Diploma to Bachelor’s Degree Salary indication : $43,241 and $63,376 Labor market : Subject to 9% increase from 2016 – 2026 ( BLS ) Organizations : Hospitals, Restaurants, Pubs, Hotels, Catering Venues, Holiday Resorts, Fast Food Establishments, Schools, Military Establishments
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• Led a team of 15 kitchen staff in a high-volume restaurant, improving team efficiency by 30% through enhanced training and workflow optimization.
• Developed and implemented a new seasonal menu, resulting in a 20% increase in customer satisfaction and a 15% rise in average ticket size.
• Managed inventory and reduced waste by 25%, saving the restaurant $5,000 monthly while maintaining quality standards.
• Negotiated with suppliers to reduce costs by 10%, directly impacting the restaurant's bottom line.
• Implemented a food safety program that led to a 100% pass rate in health inspections over two consecutive years.
• Collaborated with the front-of-house manager to improve the dining experience, increasing repeat customer visits by 18%.
• Assisted in the development of a farm-to-table concept menu, contributing to a 25% increase in diner engagement.
• Managed kitchen operations during peak hours, ensuring timely delivery of high-quality dishes.
• Conducted weekly inventory audits, reducing food cost by 8% without compromising on quality.
• Led a kitchen staff of 10, fostering a collaborative environment that improved staff retention by 20%.
• Organized monthly cooking workshops for the community, enhancing the restaurant's reputation and customer base.
• Contributed to a team that received a prestigious local award for culinary excellence within the first year of operation.
• Played a key role in a kitchen efficiency project that cut meal preparation times by 15%.
• Assisted in revising the menu for better cost efficiency, leading to a 5% reduction in kitchen expenses.
• Maintained high standards of food quality and hygiene, receiving commendation from the head chef.
13 Restaurant Manager Resume Examples & Guide for 2024
Your restaurant manager resume must succinctly showcase your leadership experience. Include specific instances where you successfully led a team. Demonstrate your ability to handle high-pressure situations effectively. Highlight your achievements in improving customer satisfaction and operational efficiency.
All resume examples in this guide
Entry-Level Restaurant Manager
Assistant Restaurant Manager
Fine Dining
Food And Beverage Manager
Food Service
Food Service Manager
Front Of House Manager
Restaurant General Manager
Shift Manager
Restaurant Bar Manager
Pizza Restaurant Manager
Resume guide.
Restaurant Manager Resume Example
The best format for a restaurant manager resume
Tips on restaurant manager resume experience
Putting your skills under the spotlight, presenting your certifications and education on your resume, how to write a restaurant manager resume summary or objective, the benefits of including a cover letter, including additional sections on a restaurant manager resume, key takeaways in creating the best restaurant manager resume possible.
By Experience
It’s 2024 and time for a new job! So knowing how to write a resume has become more relevant than ever. Managerial skills, paramount across all industries, are particularly important in the food sector where restaurant managers face unique challenges, such as getting over cultural barriers , high turnover rate s, or just the constant unpredictability .
Given the industry's specificity, restaurant managers must possess a broad skill set to effectively handle diverse clientele as well as employees from diverse backgrounds. Despite the demanding nature of the role, many remain passionate about their work. It’s about forming personal connections with clients and finding joy in combining people management with food service.
You may be asking yourself what’s the purpose of a resume - this guide will cover every aspect of crafting an ideal restaurant manager resume example, so take a deep breath.
Maybe you already have a resume? Let’s see how it rates, just upload it to Enhancv’s Resume Checker to find out.
Looking to apply for another position in the hospitality sector? Discover some other related resumes:
Restaurant Operations Manager
Executive Chef
General Culinary
Bar Manager
Hospitality Manager
Restaurant Manager Resume Example
Let’s have a glance at a well-written restaurant manager resume.
Here’s what the applicant does well in their resume:
Demonstrates a good deal of leadership and management skills by highlighting their role in improving team efficiency and developing new menu items. These critical skills directly contribute to increased customer satisfaction and revenue.
Showcases a strong educational background with a Bachelor of Science in Culinary Arts and an MBA in Hospitality Management, emphasizing their well-rounded expertise in both culinary and business aspects of restaurant management.
Lists concrete achievements and certifications, such as developing a seasonal menu that increased average ticket size and obtaining certifications in Advanced Culinary Techniques and Effective Restaurant Management, spotlighting their commitment to development and excellence in the culinary field.
Now that you know what a restaurant manager’s resume should look like, let’s move on to the meat of the article and figure out which sections you need in order to build your best resume.
The culinary world, above all else, is a creative one. This may be something you wish to convey on your resume, but keep in mind the establishment you’re applying to! Check out these creative tips for making your resume visually stand out.
The b est f ormat for a restaurant manager r esume
There’s no singular restaurant manager resume template that can be used seamlessly - every position is as unique as the individual applying for it. However, we can study an optimal format for such a resume.
We would highly suggest the combination or hybrid resume format , merging reverse-chronological work history with a functional showcase of skills and achievements (here are some of the different types of resume formats out there ). This structure highlights hospitality experience, leadership, and key competencies like customer service, team management, and financial oversight, alongside proficiency in restaurant management software.
It's adaptable for individuals at different career stages, whether they're seasoned managers or those looking to step into a management role.
Pay attention to these other tips:
Header : Your resume header is the first thing that jumps off the page of your resume. In your header, you need to include contact information on how to reach you.
Resume length : It’s best to stick to between 1-2 pages since most recruiters lose interest after the second page - so be concise and impactful.
Resume file format : Unless otherwise specified, the PDF file format is preferred . That’s because PDFs are easy to share and don’t have the same issues with images shifting around.
Choose the right resume font : A standard 12p font should be used. The most used font types are Rubik, Lato, Montserrat, Raleway, Exo 2, and Volkhov as well as all serif and sans-serif fonts.
ATS : This stands for Applicant Tracking System, which is the digital gatekeeper that some applications have to pass through before a recruiter will consider it. One ATS statistic is that over 97% of Fortune 500 companies use ATS while 66% of large companies and 35% of small organizations rely on them - so make sure you have an ATS-friendly resume !
The top sections on a restaurant manager resume:
Summary statement or objective : This summarizes your career goals, management philosophy, and what you’ll bring to the company. Tailor the content to highlight RELEVANT experience and skill sets. This is what keeps them reading so make it great!
Restaurant-related work experience : This is where your practical experience, key accomplishments, and proven expertise in the restaurant industry can make you shine. Highlight specific achievements, such as improving customer satisfaction, increasing revenue, or streamlining operations.
Education, certifications, and training : Use this section to outline any relevant qualifications, training, or degrees you have received, such as food safety courses, hospitality management certificates, hospitality management, etc.
Skills section : This will display specific abilities relevant to restaurant management, such as customer service, staff supervision, inventory management, etc.
References on a resume : Here you can provide contact information of previous employers or clients who can vouch for your skills, work ethics, and achievements in a restaurant management position or other.
What recruiters want to see on your resume:
Team leadership in a high-pressure environment : Illustrate your ability to lead and motivate a diverse team in the fast-paced restaurant setting, which involves detailing conflict resolution and employee training experiences.
Versatile management skills : Showcase your ability to juggle various tasks, from customer service to inventory management and staff supervision. Demonstrate that you have proactive problem-solving skills!
Customer service abilities : Exceptional customer service is crucial in the hospitality sector; hence, recruiters prioritize those who can demonstrate the ability to provide excellent service to ensure customer satisfaction.
Financial acumen : The ability to manage budgets, control costs, and understand financial reports is heavily sought after. But, also don’t forget to include things like your knowledge of unique tools like POS systems.
Knowledge of safety and hygiene regulations : You must be familiar with institutions like the Food and Drug Administration (FDA) and the Occupational Safety and Health Administration (OSHA). This emphasizes your knowledge of health and safety regulations.
To properly illustrate restaurant manager resume experience, it’s best to just go ahead and show you a couple of attempts at it. Keep in mind the key elements of work experience on a resume :
Job title, company, location, and dates
Responsibilities and achievements
Quantify achievements
Skills and technologies
Professional development
Without further ado:
• Dealt with customers sometimes
• Handled money
• Often ordered supplies
• Occasionally oversaw things
Let’s look at this painfully wrong way of listing your experience. Although it’s related to the food industry, it lacks everything else.
Here’s a breakdown:
Vague descriptions : Phrases like "Handled money" and "Occasionally oversaw things" are extremely vague and don’t convey specific responsibilities or skills. It would be a huge improvement if a more in-depth description of the establishment and exact location details were included.
Lack of quantifiable achievements : There are no examples of achievements or any way to gauge the impact of the person's work (e.g., "Increased sales by X%").
Unprofessional language : Casual or informal language ("Dealt with customers sometimes", etc.) doesn’t convey professionalism or seriousness about the role.
No mention of key skills or technologies : There's no mention of specific skills, technologies, or systems used, which are crucial for a restaurant manager's role (e.g., proficiency in POS systems).
No evidence of leadership or problem-solving : Effective restaurant managers need to demonstrate leadership, team management, and problem-solving skills.
• of a busy urban restaurant serving over 500 customers daily, ensuring high standards of customer service and operational efficiency.
• , which resulted in reduced scheduling conflicts and enhanced team skills. This improved service delivery and customer feedback.
• that increased customer satisfaction by 20% within the first year, directly contributing to a 15% increase in repeat business.
• , analyzing customer preferences and seasonal availability to introduce popular new dishes, driving a 10% sales increase.
• , conducting regular staff training and kitchen inspections to maintain a safe dining environment.
So let’s first imagine that the experience is correctly done in a reverse chronological order, starting with your most recent job first.
Other than that, here’s what this candidate does right:
Uses action verbs : Starts each bullet point with a strong resume action verb that clearly articulates the candidate’s role and impact.
Quantifies achievements : Includes specific numbers and percentages to demonstrate the magnitude of their contributions and successes.
Highlights leadership and management skills : Shows the candidate’s ability to lead and manage teams, as well as improve operational aspects of the restaurant.
Demonstrates problem-solving abilities : Illustrates how the candidate identified issues (e.g., staff turnover, customer satisfaction) and implemented solutions.
Details specific responsibilities and skills : Clearly explains the candidate's responsibilities and the skills they applied, such as inventory management, budgeting, and marketing.
This approach not only showcases your career progression and leadership abilities but also demonstrates your direct impact on the operations and success of the establishments you've managed, making your resume stand out to potential employers.
Listing all of your experience could be a lengthy ordeal and it’s recommended to keep your resume as concise and impactful as possible.
How to quantify your impact
Include the size of the restaurant you managed : This proves your ability to handle the logistics and operations of a similar-sized establishment.
Mention the number of staff you supervised : It shows you’re capable of leading and managing a team, which is vital for this position.
Specify your measurable contributions to revenue growth : This can demonstrate your effectiveness in driving sales and contributing to profitability.
Document the reduction in operating costs under your management : This provides evidence that you can manage resources efficiently and cut unnecessary expenses.
Detail the number of successful food safety inspections during your tenure : This reflects your commitment to delivering high-quality, safe food to customers.
Present the scores or ratings from customer satisfaction surveys : There’s nothing wrong with a little bragging. Be sure to write about your high ratings to prove your success in customer service and customer experience management.
Mention the number of menus or special promotions you oversaw : This shows your creativity and understanding of food trends.
Report on the worker retention rate during your management : This reflects your leadership style and people management skills - important in creating a positive work environment.
Writing a restaurant manager resume without any work experience
However challenging, writing a restaurant manager resume with no experience is still possible. The first thing is to be confident that you know exactly what’s in store for you. I suggest reading as much as possible about what exactly restaurant managers do - I found this to be quite a good read with a lot of useful information.
Let’s take a look into crafting a resume for a candidate lacking direct experience. The main thing we need to do is emphasize transferable skills, education, and any related volunteer work or internships.
Focus on these:
Professional objective
S tate your eagerness to apply your skills in a management role, highlighting communication, leadership, and customer service abilities.
List your degrees and relevant hospitality or management courses.
Include transferable skills (Both hard and soft) such as leadership, problem-solving, customer service, and familiarity with technology.
Volunteer experience/internships
Describe any relevant experience that showcases your ability to manage, organize, or lead, focusing on outcomes and skills gained. Volunteering on a resume always looks good!
Additional qualifications
Mention any certifications, languages, or relevant memberships that support your candidacy.
Also, always pair your resume with a concise cover letter that ties your background to the exact job, emphasizing your enthusiasm and potential to grow into the position.
The next element we’ll look at is the resume skill section - for the restaurant industry, it’s imperative!
Of course, we know that you’re overflowing with skills of all kinds, so the first step is to remember one very important thing - keep it relevant! Read the job description and tailor your resume , more specifically, your skills to the ones they’re searching for.
Firstly, let’s quickly go over the difference between hard skills on a resume and soft skills . Hard skills provide the technical foundation necessary for operational and financial management, while soft skills facilitate leadership, communication, and the ability to create a positive and responsive dining experience for customers.
They’re particularly crucial for a restaurant manager because they combine to ensure effective operation, leadership, and growth of the restaurant.
Here are a couple of lists with the most useful skills related to the position of restaurant manager.
Best hard skills for your restaurant manager resume
Inventory management
P&L management
Point of Sale (POS) systems
Menu costing
Supplier relationship management
Staff scheduling
Payment processing
Food safety regulations
Staff training
Restaurant marketing
Customer ordering technology
CRM systems
Conflict resolution
Restaurant layout expertise
Food and beverage knowledge
Health and safety compliance
Food preparation
Catering management
Event planning
Best soft skills for your restaurant manager resume
Time management
Decision-making
Problem-solving
Communication
Customer service
Stress management
Multitasking
Attention to detail
Flexibility
Negotiation
For more examples of impressive skills sections, read our Resume Skills Section That Impress guide.
Take some time to present an impressive education resume section as well as some first-class certifications, they could seal the deal for any recruiter when it comes to hiring for a managerial role.
Follow these simple guidelines for a clear and professional presentation:
List in reverse-chronological order : Just like with your work experience, start with your most recent certification or educational achievement and work backward.
Separate sections for certifications and education : If you have both certifications and formal education relevant to the food or hospitality industry, consider creating separate sections for each to better highlight your qualifications.
For education:
Degree name : List the full name of your degree.
Institution name : Include the name of the educational institution.
Graduation date : Mention the month and year of your graduation. If you're currently enrolled , you can mention your expected graduation date on the resume .
GPA and/or final grade : Include your GPA on your resume to prove you not only graduated but did so at the top of your class.
Major/Concentration : Specify your major and minor on your resume if relevant to the restaurant management position.
Awards or Societies : This shows that you have an actual interest and dedication to your field.
Location (optional) : Include the location of the institution if you like.
For certifications:
Certification name : Start with the full name of the certification.
Issuing organization : Include the name of the organization that issued the certification.
Date of completion : Mention the month and year you obtained the certification. If it's a certification that expires, you might include that as well.
Location (optional) : If relevant, include the location where you received the certification.
As a restaurant manager, certifications are quite important so be sure to make them stand out !
We have gathered up a list of some of the more well-known certifications relevant to a restaurant manager, although far from exhaustive.
Best certifications for your restaurant manager resume
Certified Professional Food Manager (CPFM)
National Restaurant Association Educational Foundation (NRAEF) ServSafe Manager Certification
American Hotel & Lodging Educational Institute (AHLEI) Certified Hospitality Supervisor (CHS)
Certified F&B Executive (CFBE)
International Council on Hotel, Restaurant, and Institutional Education (ICHRIE) Certified Hospitality Administrator (CHA)
A resume summary or objective for a restaurant manager position needs to concisely describe your key strengths, relevant skills, and career goals, tailored to the specific role you're applying for.
What’s the difference between an objective and a summary?
A summary mainly talks about the past and goes through your relevant achievements, skills, and experience. It underlines your qualifications and how you can benefit the employer. Whereas a resume objective talks about the future, focusing on your career goals and how the position aligns with your professional aspirations, often used when you have less experience or are changing careers , indicating your intent and interest in the role.
It’s absolutely imperative to highlight your leadership abilities, experience in hospitality or customer service, and your commitment to creating exceptional dining experiences. Don’t forget to use strong, action-oriented language to make an immediate impact.
Is there a set formula for writing a summary or objective?
A good formula involves three key elements:
Who you are + your experience level : Begin by briefly introducing your professional self and level of restaurant or managerial experience. This sets the stage for your qualifications and immediately tells employers who they're considering.
Your key skills/strengths : Accentuate your most relevant skills or strengths that are directly relatable to a restaurant manager. Be specific and choose skills that match the job description closely.
How you can benefit the employer : Conclude by stating how you plan to use your experience and skills to benefit the prospective restaurant. This should be tailored to each job description to show that you understand exactly what the employer needs and that you're the solution to their problems.
This formula ensures your summary or objective is concise, targeted, and clearly outlines what you offer to potential employers.
Let’s look at a couple of examples:
Let’s look at why this summary isn’t one you want to repeat.
Lacks professionalism : Uses informal language and focuses on personal desires (free food, fun job) rather than professional qualifications or how they can contribute to the restaurant's success.
No specific skills or experience : Fails to mention any relevant skills, experiences, or achievements that qualify the candidate for a restaurant manager position.
Doesn’t address employer needs : Completely overlooks the needs of the employer or how the candidate can address those needs, focusing instead on personal benefits.
Here’s why this is the example you’d want to base yours on.
Professional and relevant : Clearly articulates professional experience and skills relevant to a restaurant manager position, focusing on contributions to past employers that match up with potential future contributions.
Quantifiable achievements : Mentions specific outcomes (boosting satisfaction and sales, reducing costs) that quantify the candidate's impact, pointing to the ability to deliver measurable results.
Tailored to employer needs : Demonstrates an understanding of key restaurant management priorities (team leadership, inventory control, customer experience) and stresses a readiness to apply these skills to benefit the prospective employer.
So, you may be asking yourself if a cover letter is necessary and the answer is - ALWAYS!
A cover letter (here’s an example of what a cover letter looks like )can be used for several things, such as introducing yourself and expressing your excitement for the job, emphasizing experiences and qualifications that make you a strong fit, explaining any gaps in your employment history, and showcasing your communication abilities. Additionally, it demonstrates your dedication to the position, which makes your application stand out in a crowded employment market.
Essentially, a cover letter is an additional resource for your resume, offering a more thorough account of your experience and motivation for the restaurant management role.
We strongly advise you to start on your cover letter as soon as possible!
Depending on your experience and career path, there may be additional sections you want to include on your resume and, of course, if you have room left. Remember resumes longer than 2 pages are often tossed aside.
A language section
Listing your language proficiency on a resume can be a significant asset in diverse dining environments, showcasing your ability to communicate with a broader range of customers and staff.
Professional affiliations
Listing memberships in professional organizations (e.g., National Restaurant Association) can indicate your active engagement with the industry and commitment to professional development.
Interests/Hobbies
While not always necessary, including interests or hobbies relevant to the hospitality industry (like culinary arts, wine tasting, or travel) can add a personal touch and suggest a genuine passion for food and service.
Technology skills
Mention any proficiency with inventory management software, scheduling tools, or modern marketing platforms (social media, email marketing) that could benefit a restaurant's operation.
These sections can enrich your resume by providing a fuller picture of your capabilities, interests, and dedication to restaurant management.
Let’s put everything into a few bullet points on how to excel on your next job application and the key aspects we covered here:
Tailor your resume to highlight experience and skills relevant to the specific restaurant manager role you're applying for.
Showcase leadership and management skills this means your ability to lead teams and manage operations, as well as resolve conflicts.
Highlight financial acumen i ncluding experiences related to budgeting, cost control, and financial reporting.
Detail your customer service excellence because it d emonstrates your commitment to customers and your ability to maintain high service standards.
Include industry-specific certifications (like ServSafe) and relevant educational background to underline your qualifications.
Follow the structure and keep it concise.
Quantify your impact as much as possible and utilize action verbs.
Restaurant Manager resume examples
Explore additional restaurant manager resume samples and guides and see what works for your level of experience or role.
Similar to how the Product Manager position has ties to software engineering, the role of a Fast Food worker often originated from the customer service industry. Consequently, customer service trends can significantly influence the criteria for fast food jobs.
To improve your application for Fast Food positions, consider the following:
Knowing the right customer service practices is critical. Good service, handling complaints, upselling - these are integral parts of any fast food chain. Mention your experience with these practices prominently on your resume.
Highlight any relevant customer service skills - but don't just list them. Demonstrate how they contributed to better customer experience or sales, like "increased regular customer numbers by…" or "boosted upselling success rate by…". Stick to the "skill-action-results" approach.
Emphasize skills related to the fast-food field. Knowledge of food preparation, food safety regulations, and quick service should be underlined. However, don't just mention, illustrate how these skills have improved the food quality or service speed.
The Food Service industry, often seen as an entry-level job field, requires specific skills and experiences that aren't always easily defined. The key to being successful in a food service job application goes beyond just listing your work history.
Emphasize your customer service skills. It may sound obvious, but customer-centered roles require a strong set of interpersonal and communication abilities.
Source local food safety regulations. Have you received formal training regarding food handling and safety? Certification in your local jurisdiction will put your resume on top of the pile.
Show your experience working in a busy environment. Be sure to detail how you've excelled in fast-moving, high-stress situations, such as lunch or dinner rush hours.
Don't just list out your roles; show how you made a difference. For instance, “increased customer satisfaction by…”, or “improved teamwork and efficiency by…”. This “skill-action-results” formula highlights your impact.
Looking to build your own Restaurant Manager resume?
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Restaurant Manager
Restaurant Manager resume examples & templates
Applicant Tracking Systems
Your career as a restaurant manager awaits. The hospitality industry has taken a bit of a beating lately, but a great resume will help you get your foot in the door. Restaurant management often requires long hours, weekend and night work, and a revolving set of duties, but on average, restaurant managers are highly satisfied with their jobs, according to professional surveys done by Payscale.
How to write a restaurant manager resume
Whether you are already managing a restaurant or want to move up from other food service work, your first step is creating a resume that will impress.
With an informed approach to your job search, you can land a great job. The opportunities are out there! Let resume.io, our builder tool , and expertly designed layouts give you the edge you need to stand out among the field of applicants.
This guide will teach you how to:
Focus on the skills most desired by hiring managers
Understand the market
Pass the Applicant Tracking Software designed to sort and eliminate resumes
Create an elegant and eye-catching design
Get that interview for your dream job!
First, let’s look at an overview of other inspiring hospitality & catering cv examples:
Pastry Chef resume sample
Food Service Worker resume sample
Barista resume sample
Hotel Management resume sample
McDonald's resume sample
Doorman resume sample
Cook resume sample
Hostess resume sample
Caterer resume sample
Waitress resume sample
Recreational Facility Attendant resume sample
Food and Beverage Director resume sample
Food service manager resume sample
Concierge resume sample
Bartender resume sample
Hotel Front Desk Employee resume sample
Server resume sample
Sommelier resume example
Job outlook and pay for restaurant managers
Even before the COVID-19 pandemic, jobs in the hospitality field had begun to decline, and it remains to be seen what will happen in the years ahead. What’s not in doubt is that a great resume is essential to compete for a dwindling number of jobs in the current market.
What does a restaurant manager do?
”Restaurant manager” is a broad description that encompasses several different positions. Each restaurant operates a little differently and day-to-day responsibilities may shift, so keep that in mind when customizing your resume. The general manager is the restaurant’s business leader. This job requires soft skills, the general people skills necessary to work well with customers and employees, and hard skills, the discrete knowledge needed to run a restaurant. In this job you will:
Hire and fire workers
Sign paychecks
Order food and supplies
Balance the cash intake at the end of a shift
Supervise employees
Monitor adherence to health and safety regulations
Implement marketing and advertising campaigns
Ensure customer satisfaction.
Make sure you tailor your resume to the role you are applying to. For instance, a restaurant manager will be different to a kitchen manager. If you are applying for both, make sure you tweak your resume to suit.
The restaurant manager is the second-in-command to the general manager. In this job, you are the face of the restaurant to the patrons. In this job you will:
Manage staff during service hours, including monitoring health and safety
Recruit, train, and schedule staff
Prepare the cash register for each shift
Promote and market the restaurant through social media (or coordinate this process, depending on the marketing staff available)
Plan menus for special events
Prepare staff pay.
The kitchen manager is charged with running the kitchen. In this job you will:
Order supplies and keep them organized
Monitor ingredient inventory
Supervise and schedule kitchen employees
Oversee kitchen cleanliness and food preparation
Change the menu when necessary
Maintain cost reports.
Not every restaurant has a bar, but those that do also need a bar manager. In this job you will:
Maintain the restaurant’s liquor license
Order supplies and inventory
Manage budgets
Negotiate contracts with suppliers.
Notice that all of these jobs require you to be adept at various degrees of business management as well as the hospitality and creative skills often associated with restaurant work.
The U.S. Bureau of Labor Statistics (BLS) classifies restaurant managers among ”food services managers,” and it forecasts job growth in this field from 2019 through 2029 of just 1%, which is below the average of 4% for all occupations. This means that a superior job application is more important than ever.
Each job function listed above contains a strong action verb. You will use words like these to show you have the energy it takes to work in the high-stress environment of a restaurant, as well as provide specific details rather than vague ideas. But first, you need to understand how to get your resume into the hands of hiring personnel. Just as there are many types of restaurant managers, there are many types of restaurants. Restaurants owned by a corporation, including fast-food restaurants, often offer management training programs that can help you get your start. In fact, 9 of 10 restaurant managers began their careers at the entry level, the National Restaurant Association says. So don’t discount chain restaurants.
Ninety percent of restaurants have fewer than 50 employees. Seventy percent are single units — in other words, there is only one of its type, according to the National Restaurant Association .
Food service managers in the U.S. earned a median annual salary $56,590 in May 2020, according to the BLS . The bottom 10 percent earned less than $33,880, while the top 10 percent made more than $94,770.
According to Payscale, another aggregator of salary info, the median income for each job below is as follows:
General manager: $50,353 a year
Restaurant manager: $47,521 a year
Kitchen manager: $14.49 an hour
Bar manager: $12.05 an hour
Most businesses use programs called Applicant Tracking Systems (ATS). While small local restaurants may not, they are the exceptions. ATS programs are designed to make hiring managers’ jobs easier by limiting the number of resumes they see. The ATS does this by eliminating “bad” resumes, or those that don’t include the keywords and phrases an employer is looking for. The ATS may also eliminate resumes with faulty formatting if it cannot scan them.
Your first challenge is to get your resume past the ATS and into the hands of a person. There is no single formula to do this because there are hundreds of ATS programs, but most are looking for words that appear in the job listing. Make sure you highlight the skills employers have asked for. Pay attention to the exact wording and terminology used in the listing!
If job listings are vague, or too wordy, it may be difficult to figure out which keywords are most important. Try creating a word cloud by cutting and pasting the listing into a program such as wordle.com or wordart.com. The bigger the word, the more frequently it appears in the listing. This is also helpful if you are a visual person.
Be careful with formatting as well. Do not put information into headers and footers that may not be scanned. Instead of a word processing program, use a dedicated service such as resume.io’s builder tool and save your resume as a PDF file. That step will eliminate the possibility that a different version of a program will read your formatting incorrectly or that it will end up as a visual mess on another person’s monitor (which, for example, Microsoft Word documents are prone to do).
Resume example for restaurant manager profile
Restaurant workers function in close quarters and under time pressure. Here’s your chance to explain how you will fit in and what professional style you will bring to the table. Most of your resume consists of lists — of past jobs, schools and skills. Your profile, or s, is your opportunity to stir in a little personality. This section goes at the top of your resume and highlights your biggest professional accomplishments, but also allows you to describe yourself. Are you calm under pressure? Are you great at anticipating customer needs? Put that in here. You have two to four sentences to distinguish yourself from the crowd. Before you begin, make a master list of your career using these categories:
Accomplishments
Personality traits and professional qualities
This list will be your guide for writing your resume, but it is also a resource you can add to as your experience grows. The profile gives hiring managers a chance to get to know your personality, but keep it professional. Studies have found that if you make it past the ATS, your resume will get a 7.4-second scan (on average) by human eyes before the recruiter decides whether to read on, so make every second count. This isn’t the place to be modest — you don't want to be arrogant either, but you do want to showcase your talents in glowing language.
Experienced and effective Restaurant Manager adept in all aspects of successful restaurant management. Bringing forth several years of industry experience and expertise in managing staff and restaurant functions. Equipped with a diverse and promising skill-set, conducive to creating positive team relationships resulting in optimal customer service. Passionate about the food service industry, and eager to bring my years of experience and growth to another flourishing establishment.
Skills section resume sample: Your biggest assets
This list gives an overview of the abilities you will bring to the job of restaurant manager. Choose the menu carefully: it’s important to make sure you match this list to the skills in the job description. Managing a restaurant is no easy task! You must be focused on the customer, a fair and firm boss, and be good with numbers and details. It’s a balancing act. Your skills section should reflect that balance. To make your resume shine brighter than others, you must highlight the unique blend of abilities necessary to be a great restaurant manager. Think about both soft and hard skills. Use concise but powerful phrases (in the Skills section bullet-point list) and vivid descriptions (when mentioning your skills in other sections) to give hiring managers an insight into your talents.
Here are some categories of skills to consider:
Social media savvy: Many restaurants use social media as a marketing tool. Play this up if you have the experience because 90 percent of U.S. restaurant patrons say they look at a restaurant online before deciding to eat there, according to Upserve .
Business administration: You will be responsible for budgets, hiring and scheduling, and inventory. All these require that you understand basic accounting and finance.
Teaching and mentoring: Don’t overlook these skills. You will be hiring staff, who all need to learn your restaurant’s process, some of whom have never worked in a restaurant before. A good manager can teach new skills and mentor employees who dream of a restaurant career.
Technological knowledge: Many restaurants use software for accounting, scheduling, point-of-sales and inventory management. They may also use analytical software to help them determine what is selling and how to plan menus accordingly.
And of course, customer satisfaction: A restaurant cannot survive without happy customers. All your other tasks as a manager are designed to ensure the restaurant is prepared for its diners. It is your job to make sure the kitchen and dining room run smoothly, but when they don’t that you take care of the customer.
Technology improves the efficiency of their eateries, 95 percent of restaurant operations told HubSpot .
As you think about your skills in these areas, try to be as specific as possible. Instead of simply stating “customer satisfaction,” try “ensure satisfied diners” or “turn customer complaints into positive experiences.” Pick your top five to 10 skills and remember you will be adding details in your employment history section .
Interpersonal Communication Skills
Project Management Skills
Business Development Strategies
Managerial Skills
Marketing Techniques
Restaurant manager employment history resume sample
Maybe you started at the bottom and worked your way up; most restaurant workers do. Here is where you show your growth and your career achievements through your jobs. This is your chance to show in a little more detail what you can do. Your employment history is a recounting of your accomplishments and career growth, not a listing of job responsibilities. Here are some do’s and don’t for this important section:
Use data to enhance your case: How much money and/or time did you save by streamlining the inventory process? By how much did you increase table seatings?
Be specific: What did you do to reduce employee turnover? How did you earn a promotion?
Include keywords from the job listing: Remember you have to beat the ATS first.
Describe using strong action verbs: Recruited new employees, overhauled budgeting, systematized customer interactions.
List all your job responsibilities: There’s no need to say you wiped down tables or every small detail that’s not directly relevant to the position for which you’re applying.
Write in generalities: Not “trained workers,” but “trained and mentored 32 new wait staff and busboys.”
Underplay your contributions: Not “did the budget” but “managed $50,000 daily budget for food and supplies.”
Restaurant jobs have a 75 percent turnover rate, an all-time high, according to Toast , a restaurant software company.
Show your growth in the industry through your job achievements. If you have statistics or successes in customer satisfaction, highlight those. A great resume tells hiring managers they must grant you an interview, and keeping diners happy is a sure winner.
Effectively coordinated daily restaurant management operations, resulting in greater productivity and higher levels of customer satisfaction.
Altered the menu based on seasonal offerings and customer feedback.
Monitored the dining room and made seating changes as necessary.
Addressed any customer concerns or wishes appropriately.
Interviewed, hired, and counseled qualified waitstaff and kitchen staff.
Evaluated staff performance and provided constructive feedback to improve overall productivity.
Education resume example: On-the-job training counts
You don’t need a college degree to work in the restaurant business, but culinary training can boost your resume, especially if you are just starting out. A high school diploma is all you need to get into the restaurant business. Of course, any training you have had beyond that is valuable. Even if you have taken a high school class in cooking, you will have learned the basics of food safety. Hiring managers may be impressed by business classes, too, since a lot of your job will require budgeting and management skills.
The less work experience you have, the more important your education is. Instead of padding your employment history, you may choose to list any jobs that show your basic work skills (including alternative experiences like social projects or volunteer work), and list your education section before your work history. This is a rare case for managerial staff, but may be relevant if you’re applying to a tiny business looking for up-and-comers.
Most restaurant workers receive on-the-job training. If you have completed a training program through a job, definitely list it here. Also list any certificates from food preparation and safety courses.
2005- 2009 St, Peter’s Academy, High School Diploma, New York, NY
2001-2005 Hofstra University, Associate of Marketing, Hempstead, NY
Resume layout and design: Your professional style
You’ve developed a great resume full of strong language and the keywords that will get you past the ATS. With resume.io’s expert-tested layouts you can make it visually appealing as well. Attracting the eye of a hiring manager means keeping the design clean and legible. You’ve gotten this far, so don’t let a design mistake trip you up!
Resumes without clear section headings or with multiple columns were more likely to be rejected by recruiters, an eye-tracking study by TheLadder found.
Use fonts recommended for legibility, try to vary sentences in length, and allow room for white space. Big chunks of text are less likely to be read. Be aware of formatting and the errors that can occur when moving between word processing programs or versions of a program. Unless you’re specifically asked to use another file type, always send your resume as a PDF file, which will look the same on the hiring manager’s computer as it does on yours. One last tip before you head to the builder tool or try one of resume.io’s layouts: Have a friend or colleague read your resume. Finding errors in your work is a difficult task and you want your resume to be perfect.
Key takeaways
Learn the current state of the job market you’re in, and be aware of the competition and professional requirements.
Custom-tailor your resume for each potential employer, and don’t rely on a “one size fits all” approach, which is one of the surest way to decrease your chances.
Use action verbs, facts and figures, and detailed descriptions of achievements when describing past jobs.
Brainstorm master lists to cherry-pick the best/most relevant skills and experiences for each job listing.
Use professionally designed templates and software to avoid formatting bugs and technical pitfalls.
Your perfect resume is only a few clicks away. Get started now!
Beautiful ready-to-use resume templates
Restaurant Manager Resume Examples and Templates for 2024
Resume Examples
Resume Text Examples
How To Write a Restaurant Manager Resume
Entry-Level
Senior-Level
Restaurant Manager Text-Only Resume Templates and Examples
Janet Smith (987) 654-3210 | [email protected] | Scranton, PA 98765 | www.linkedin.com/example
Restaurant manager with more than three years of experience motivating waitstaff, resolving customer concerns, and reducing staff turnover. Recent highlights include launching a featured food program that drove double-digit revenue growth. Expert user of restaurant management software like TouchBistro and Toast POS.
Customer rewards programs
Menu design and development
Process streamlining
Revenue and profit growth
Social media marketing
Staff training and coaching
Talent retention
Professional Experience
Front-of-House Manager, Fine Dining Foods, Scranton, PA | October 2019 to present
[Popular upscale restaurant with over 50 employees]
Oversee team of servers, bartenders, cleaning crew, and hosts and hostesses to ensure the restaurant is presentable for customers
Trained over 30 staff members on expectations for fine dining service and health and safety compliance
Launched a featured food and beverage program that grew revenue by 15% in the first month
Lead Server, Big Steak House, Scranton, PA | August 2017 to September 2019
Greeted customers and served over 25 tables daily
Handled all customer complaints with tact and diplomacy, quickly resolving any issues
Attended all voluntary tasting opportunities to better learn the menu and make food recommendations, increasing average ticket revenue by 9%
Earned a 98% customer satisfaction rating
Bachelor’s Degree — Food Service Management, Penn State University, State College, PA | 2019
William Adams (123) 456-7890 | [email protected] | Washington, DC 12345 | www.linkedin.com/example
Restaurant manager with over nine years of experience driving revenue growth, reducing staff turnover, and building goodwill with customers. Draw on broad, deep knowledge of restaurant best practices and health and safety regulations. Bilingual: Fluent in English and Spanish.
Budgeting and cost accounting
Conflict resolution
Marketing strategy development
Regulatory compliance
Task prioritization
Team leadership and motivation
Time management
Restaurant Manager, Culinary Cafe, Washington, DC | May 2015 to present
Helped plan and design the restaurant’s front and kitchen prior to grand re-opening
Increased seating capacity by 20% while maintaining compliance with health codes and regulations
Spearheaded marketing campaign that increased revenue by 68% and led to six months of sold-out reservations
Improved customer satisfaction ratings by 9% using instant reservations software that minimized wait times
Assistant Manager, Faster Food Restaurant, Alexandria, VA | October 2013 to April 2015
Performed multiple walkthroughs daily to ensure the dining area met corporate guidelines for cleanliness and table turnover
Reduced staff turnover by introducing more flexible time-off policies and a bidding system for p.m. shifts
Cut costs by 8% by reducing inventory waste and establishing stricter overtime controls
Bachelor of Business Management, University of Richmond, VA
Fluency in Spanish
Melanie Jackson (111) 222-3333 | [email protected] | Bent Mountain, VA 56789 | www.linkedin.com/example
Restaurant manager with more than 14 years of advancement and experience. Offer advanced knowledge of cost control mechanisms and inventory tracking based on extensive finance background. Master’s Degree in Management.
Cost reduction and elimination
Customer relations
Operational streamlining
Process redesign and improvement
Productivity and efficiency gains
Stakeholder relations management
Restaurant Manager, Big Bistro, Bent Mountain, VA | April 2012 to present
Established new scheduling procedures that cut costs by 11% and brought labor in line with budget of 14% of net revenue
Co-developed better customer service practices that increased profit by 15%
Designed a comprehensive new training program that increased retention of customer-facing staff by more than 30%
Assistant Manager, Quick Chicken, Virginia Beach, VA | November 2008 to March 2012
Trained staff of over 45 on service best practices, improving customer satisfaction by 13%
Streamlined drive-through service procedures, reducing average time at the window by 11 seconds
Increased revenue by launching 12 social media and app-based loyalty programs
Master of Management, Wake Forest University, Winston-Salem, NC | 3.9 GPA
Bachelor of Hospitality & Tourism, Virginia Tech, Falls Church, VA | 3.8 GPA
Certification
ServSafe Manager | 2015
How to Write a Restaurant Manager Resume
You can write a great restaurant manager resume by focusing on how you’ve improved dining operations. Highlight your skills in managing restaurants and waitstaff, handling customer issues, and more. Include information about your previous jobs to demonstrate your expertise. The following tips and examples will help you explore this topic and find the best career details to show on your restaurant manager resume.
1. Craft an outstanding profile with a summary of your restaurant manager qualifications
A good profile will catch hiring managers’ interest by naming the three to five top reasons you’re suited to your target restaurant manager job.
Think about what sets you apart from other restaurant managers. For instance, maybe you’ve earned special recognition for motivating and retaining quality waitstaff. Or perhaps you have rare knowledge of restaurant best practices and regulations. Also, feel free to give a specific achievement from your experience if it reveals your approach to building a successful restaurant. By placing these highlights at the top of your resume, you’ll make a strong first impression and give hiring managers a sense of how you might improve their dining facility.
Entry-Level Profile Example
Restaurant manager with over three years of experience motivating waitstaff, resolving customer concerns, and reducing staff turnover. Recent highlights include launching a featured food program that drove double-digit revenue growth. Expert user of restaurant management software like TouchBistro and Toast POS.
Mid-Career Profile Example
2. add your restaurant manager experience with compelling examples.
For each past restaurant manager job, describe how you kept the facility running smoothly. List relevant duties you held, such as overseeing kitchen staff, honing restaurant systems, or ensuring diners’ satisfaction with the food and service. Also, detail any improvements you made. For instance, did you introduce a training program, menu section, or marketing promotion? Or did you raise efficiency, cut costs, or improve customer review scores? Try to quantify these changes in terms of a specific number, percentage, or dollar amount.
Mid-Career Experience Example
Helped plan and design the restaurant’s front and kitchen prior to the grand re-opening
Spearheaded marketing campaign that increased revenue 68% and led to six months of sold-out reservations
Senior-Level Experience Example
Established new scheduling procedures that cut costs 11% and brought labor in line with budget of 14% of net revenue
3. Include your education and any restaurant manager-related certifications
Your education and certifications are probably less important than any direct service-industry experience you have. But use this section to show the background knowledge you can apply toward improving restaurant operations. For instance, if you have a degree in restaurant and hospitality management, that can give your resume an advantage, especially for jobs at more upscale restaurants. You may also want to feature your degrees in business or other more general areas that still relate to the role of restaurant manager. Finally, include any relevant credentials you’ve earned, such as the Food Protection Manager Certification (FPMC).
The following are templates and examples to help you format your education and certification details. Note that optional template areas are in [brackets].
Degree Name — [Major], School Name, City, ST | [Year] | [GPA]
4. List your key restaurant manager skills and proficiencies
You can enhance your restaurant manager resume with a “Key Skills” section covering operations improvement, cross-team leadership, and food and beverage service. The following list will help you feature these and other work areas that align with your restaurant management skill set:
Key Skills and Proficiencies
Conflict resolution
Cost reduction and elimination
Cross-functional coordination
Culinary arts
Customer relations and service
Customer rewards programs
Employee morale and retention
Food quality and safety standards
Hiring and staffing
Marketing strategy development
Menu design and development
Operations management
Process redesign and improvement
Product inventory management
Productivity and efficiency gains
Regulatory and corporate compliance
Revenue and profit growth
Social media marketing
Staff training and coaching
Team leadership and motivation
Workforce planning and scheduling
How To Pick the Best Restaurant Manager Resume Template
As with most vocations, restaurant managers should use a resume template that’s clear and straightforward. Opt for a visual format that lets the hiring manager quickly review your most impressive career details. Select a simple resume font , and avoid any template that has an overly colorful or elaborate design.
Chris Shatto - Hospitality Recruiter and Expert Contributor, Linkedin
Meet our Expert: Chris is a respected hospitality leader with over 20 years of experience in upscale and luxury hotels and clubs, and is the owner of Gecko Hospitality, a renowned recruiting firm.
What are the most in-demand skills for restaurant managers that should be featured on a candidate’s resume? -
A restaurant manager should have expertise in financial management, inventory control, and staff training to ensure smooth operations. They must also be skilled in menu development, POS system usage, and adhering to health and safety regulations. Marketing and promotion experience is vital for driving sales and increasing brand awareness. Soft skills, such as leadership, communication, time management, problem-solving, adaptability, attention to detail, and conflict resolution, play a crucial role in managing teams effectively and maintaining high standards of customer satisfaction.
What type of work experience and/or other accomplishments are hiring managers looking for in a restaurant manager? -
Hiring managers seek restaurant manager candidates with diverse experience, such as previous management roles, various industry positions, and a successful track record. They also value staff training and development, menu development, food cost control, customer service excellence, and project management skills. Including awards, recognitions, community involvement, and relevant education or certifications can further strengthen a candidate's appeal. Demonstrating this wide range of accomplishments will help make a strong impression on hiring managers.
What else in addition to a resume should a restaurant manager candidate be prepared to provide hiring managers? -
In addition to a resume, restaurant manager candidates should be prepared to provide a well-crafted cover letter that highlights their relevant experience and passion for the industry. They may also be asked for professional references who can attest to their skills and work ethic. In some cases, a candidate might be required to complete a test project or participate in a trial shift (also known as a stage) to demonstrate their management capabilities and understanding of the restaurant's operations.
What advice would you give a restaurant manager candidate about their job search? -
To enhance your job search as a restaurant manager candidate, tailor your resume and cover letter for each application, emphasizing relevant skills and experiences. Networking is crucial, so attend industry events and engage with professionals in the field. Research potential employers to understand their values and culture, and prepare for interviews by practicing common questions and staying up-to-date on industry trends. Leverage online resources like job search websites and set up job alerts. After applying or interviewing, send a follow-up email to express gratitude and reiterate your interest in the position.
Frequently Asked Questions: Restaurant Manager Resume Examples and Advice
What are common action verbs for restaurant manager resumes -.
One of the best ways to optimize your resume is by using a good mix of action verbs in your experience section. The following verbs list will help you brainstorm and write about the various ways you’ve made an impact in your restaurant management career so far:
Action Verbs
Adapted
Aligned
Created
Decreased
Directed
Earned
Enhanced
Ensured
Generated
Implemented
Improved
Increased
Introduced
Led
Managed
Overcame
Oversaw
Prepared
Produced
Ranked
Scheduled
Streamlined
Strengthened
Supervised
Won
How do you align your restaurant manager resume with a job posting? -
The Bureau of Labor Statistics forecasts that jobs for food service managers will increase by about 10% between 2021 and 2031. This growth rate is faster than the average for all U.S. vocations.
You can get more interviews in this growing field if you tailor your resume for each application. One great way is by adding descriptions of the restaurants you’ve overseen in brackets right below the restaurant name in your experience section.
Restaurant descriptions let you show any similarity between the places you’ve worked at and the place you now want to work. For instance, maybe you’ve worked in the same type of cuisine or for a similar size dining facility. And if you’re applying to a high-volume or top-rated restaurant, you can use restaurant descriptions to emphasize any background you have in those work settings. By including details like these on your resume, you’ll make it more relevant to the job opening.
What is the best restaurant manager resume format? -
In nearly all cases, use a Combination (or Hybrid) resume because it’s easiest for hiring managers to learn about your pertinent skills and experience – it’s also easiest for you to modify based on your job goals.
With the Combination format, you highlight your most relevant skills and experience in your experience or work history section and an intro section. (This combination of work history and intro content is where the format gets its name.) Usually, your resume intro should include a profile summary and key skills section, but you may also introduce yourself with a career highlights or awards section.
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To increase your chances of an interview, write a strong cover letter. The key to an effective letter is customizing it based on each restaurant you apply to. Read our restaurant manager cover letter guide to learn how. For other related examples, see our server and manager cover letter guides.
Jacob Meade
Certified Professional Resume Writer (CPRW, ACRW)
Jacob Meade is a resume writer and editor with nearly a decade of experience. His writing method centers on understanding and then expressing each person’s unique work history and strengths toward their career goal. Jacob has enjoyed working with jobseekers of all ages and career levels, finding that a clear and focused resume can help people from any walk of life. He is an Academy Certified Resume Writer (ACRW) with the Resume Writing Academy, and a Certified Professional Resume Writer (CPRW) with the Professional Association of Resume Writers & Career Coaches.
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5 Restaurant General Manager Resume Examples for 2024
Restaurant General Manager (GM) Resume
Restaurant GM 2
Restaurant GM 3
Restaurant GM 4
Restaurant GM 5
Restaurant General Manager Resume Writing 101
You lead the way in food service to keep everything running smoothly. Quality standards are met, staff members are hired and trained effectively, and top-notch customer service is provided with you at the helm.
Have you built a resume that shows leadership skills that restaurants need?
Finding your next career can be tough when you’re focused on high-level restaurant management. Use our restaurant general manager resume templates ai cover letter builder to easily showcase your top resume skills .
Restaurant General Manager Resume
or download as PDF
Restaurant General Manager 2 Resume
Restaurant General Manager 3 Resume
Restaurant General Manager 4 Resume
Restaurant General Manager 5 Resume
Related resume examples
Pizza Restaurant Manager
Fast Food Restaurant Manager
Restaurant Assistant Manager
Restaurant Manager
What Matters Most: Your Restaurant General Manager Skills & Work Experience
Your job involves managing many aspects of daily operations, like budgeting and customer service. Thankfully, you have the successful leadership skills that make you a great fit. Make sure to include a mix of people skills and technical abilities since you’ll handle both aspects.
Additionally, mix in key skills from the job description. For instance, if the company emphasizes food safety, your knowledge of sanitization and cooking health practices will be valuable to include.
Here are some of the most popular restaurant general management skills that food service companies love to see.
9 most popular restaurant general manager skills
Food Safety
TouchBistro
Event Planning
API Loyalty
Customer Service
Team Leadership
Vendor Management
Sample restaurant general manager work experience bullet points
You’ll want to show restaurants how you’ve applied your top skills to provide a great dining experience and a better bottom line.
You should use numbers whenever possible to show your impact. To get some ideas going, think about the number of employees you managed, the number of customers served daily, or how you helped perform tasks more efficiently.
Each example should be concise. Hiring managers don’t need every detail about your team leadership strategies. However, one sentence about training employees in a new customer service program to boost satisfaction scores by 35 percent can help illustrate impactful leadership.
Our resume examples are chock-full of examples like these to get you started:
Used API Loyalty to create a new loyalty program that boosted the number of returning customers by 44%.
Planned and hosted an event every Friday night that showcased popular artists, which doubled traffic and increased net income by 55%.
Created a new training program on food safety that boosted health inspection scores from Grade C to Grade A in 6 months.
Used TouchBistro to create a more organized financial system that processed transactions and payroll 46% more efficiently.
Top 5 Tips for Your Restaurant General Manager Resume
Restaurant GMs will benefit from reverse-chronological formatting . The restaurant industry has no shortage of changes with new health protocols and financial regulations, so having your most recent experiences first will be the most relevant.
Hiring managers make decisions quickly, so aim for one page that is very job specific. For instance, if a restaurant mentions how they want to boost traffic in the job description, your promotional experience in events and customer loyalty programs would be good skills to focus on.
Linking together technical and interpersonal abilities will have more impact. For instance, explaining how you negotiated 15 percent lower prices while maintaining great relationships with vendors shows how you combine skills and is more successful than mentioning them separately.
Aim for one-sentence descriptions that anyone could understand. For example, you could say how you managed floor plans with 98 percent accuracy using TouchBistro without including too many details about the process.
Restaurant GMs often have a lot of previous industry experience. A resume summary of your best achievements can add value, like how you managed a restaurant that made $4 million in sales and increased profits by 20 percent.
How To Write a Restaurant General Manager Resume
The perfect resume for a restaurant general manager will have plenty of room for your skills, past work experience, education, contact information, certifications, and mandatory credentials, such as a food handler’s license. Take your time in choosing the resume template that gets you all of that without being too flashy, filled with colors, or all kinds of different fonts. Keep it nice and clean, just like your restaurant!
Depending on your past experience, a career objective or summary can be an effective tool that helps you emphasize your skills. Mention some of your top skills in restaurant management, such as menu planning or staff training, and talk about how you can’t wait to put those abilities to the test at that particular restaurant.
Some jobs will have you perform a more hands-on role where you’ll be responsible for hiring and training new staff, while others will let you focus on the bigger picture, such as long-term financial planning. Be ready to update your resume based on what you find in each job description and emphasize your key abilities.
You manage to thrive in a busy restaurant environment, and that’s a true testament to the value of your work as a manager. Lean into that when you fill out your work experience section. Talk about your biggest wins, such as revamping the menu to increase revenue, and add some metrics and financial figures to really seal the deal.
First-time restaurant general managers should emphasize leadership and technical skills. A good example could be training employees to input orders into the system with 99 percent accuracy.
Restaurant GMs should create a cover letter with the skills listed on their resume in mind. For instance, you can explain more about how your process of using Restaurant365 for scheduling is successful or how you achieve a great customer experience.
It’s common for those with a lot of experience to struggle with a resume that’s too long. Besides picking a resume template that maximizes space, get as job-specific as possible. If a restaurant emphasizes budgeting in its job description, they’d appreciate hearing about vendor negotiation or your knowledge of QuickBooks over training wait and host staff.
Restaurant Manager Resume Samples
The restaurant manager takes charge of all aspects of a restaurant and tries to deliver the best menu to the customers and motivates the staff to provide excellent service to the restaurant customers. The roles and responsibilities that are normally mentioned in the Restaurant Manager Resume include – coordinating front and back house operations of the restaurant , delivering superior service to customers, reviewing product quality regularly, supervising and organizing shifts , appraising staff performance, estimate the kitchen needs, hiring staff, ensuring compliance with kitchen and sanitation standards and controlling operational costs and identifying wastes.
Qualifications required for this job role include basic people skills and job skills such as extensive food and beverage knowledge, the ability to remember ingredients and familiarity with restaurant management software. While a degree in the field of hotel or hospitality management is sufficient for entry-level posts, education or schooling in culinary would be a great plus.
Resume Samples
Hospitality
Restaurant Manager
Restaurant Manager Resume
Summary : Restaurant Manager with 9+ years of supervisory experience. Maintain staff by recruiting, training, and orienting. Accomplish financial objectives in budgeting. Uphold quality customer service and hospitality.
Skills : Windows, MS Office, Management, Budgeting, Billing, Customer Service, Communication, Detail Oriented, Excel, Event Planning, Email, Filing, Fax, Hiring, Inventory Management, Inventory Management, Internet, Keyboarding, Kaizen, Leadership, Medical Terminology, Recruiting, Research, Training, Time Management, Typing, Typing, Team Building, Team Player, Team Player, Yardi, and Electronic Medical Records.
Description :
Responsible for recruitment, orienting, training and managing culinary front of house team members.
Accomplishing financial objectives in budgeting analyzing, preparing, and maintaining proper serving protocols and procedures of staff members.
Assisting food & beverage director in the product, supply and equipment inventory, and ordering.
Coordinating and maintaining the front of house operations ensuring supervision of serving staff, responding to resident and executive director concerns, and maintaining standards of quality service and safety.
Administrative assistant for resident care assist resident services supervisor in staff recruitment, selecting and orienting new staff members, as well as maintain monthly required state training of all staff.
Assisting resident services director with licensing documentation of resident care facility for the elderly.
Including but not limited to medical emergency documentation packets and physician's reports and incident reports.
Assisting in everyday inventory and ordering of care department supplies and equipment.
Assisting in medication management of physician orders through quicker systems.
Medicine technician distributes medication to residents according to the doctor's order and prescriptions.
Restaurant Manager/Bartender II Resume
Summary : Highly proactive Restaurant Manager with over 13years of experience in team leadership in the restaurant industry. Background includes sales, management, and customer service. Flexible, results-oriented Manager offering focused leadership and restaurant operations knowledge to drive profitability. Exceptional communication skills. Restaurant Manager with expertise in general operations management, staff development, and training and recruitment. Highly dedicated to career growth. Hardworking restaurant management professional with extensive daily planning and operations experience.
Skills : Service-Oriented, Basic Management Training (BMT) Certified, Inventory Control, and Record-Keeping, Food Safety Certified, Staff Scheduling, Accurate Inventory Counts,Strong Work Ethic, and Point Of Sale (POS) System.
Clearly and promptly communicated pertinent information to staff, such as large orders or last-minute menu changes.
Interacted positively with customers while promoting current promotions and services.
Strategically developed effective marketing plans to increase sales and profits while managing costs.
Recognized and formally acknowledged outstanding staff performance to boost company morale and productivity.
Actively participated in ongoing customer service programs to build sales and rapport in the community.
Promoted a positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
Led and directed team members on effective methods, operations and procedures.
Maintained a safe working and guest environment to reduce the risk of injury and accidents.
Conducted timely performance evaluations for all front of house staff. Skillfully interacted with external vendors to obtain the best quality in pricing and product.
Effectively managed payroll and timekeeping, including completion of the proper paperwork for new hires and terminations.
Restaurant Manager I Resume
Objective : 2 years of experience as a Restaurant Manager. I am looking for a position that allows me to apply my knowledge and experience with the intention of obtaining a career. One that offers opportunities for challenges and advancement.
Skills : Excellent Communication, Manual Bookkeeping, and Accounting, Microsoft Office 2007 & 2010 PRO, Suite Filing, Researching, and Data Entry, Excellent Phone Etiquette, Fast Learner, Excellent Customer Service, Time Management, and Inventory Management, Managing and Supervising, Strong Planning, Problem-Solving, Marketing, and Advertising.
Carried out budget cuts, provided great customer service, finding solutions to problems and preventative ways to ensure a profitable business.
Responded to customer complaints and took proper action to solve issues in a positive manner to ensure food quality and service.
Monitored the staff and guests to ensure local liquor regulations were obeyed.
Invented specials and organized events to provide a healthy and family oriented environment.
Interviewed, hired, and trained all front house staff with a training program I designed which has been very effective in training the staff to be informative and positive when dealing with guests.
Supervised, conducted meetings, performance reviews, motivated teambuilding, and disciplinary reports which have resulted in the positive improvement of staff members.
Delegated tasks to ensure the cleanliness and safety of the restaurant for staff and guests.
My administrative responsibilities also included manual (without computers) bookkeeping, accounting, maintaining employee records and filing.
Also maintained all equipment and repairs to ensure all safety standards were met.
Advertised/marketed rocky's in cost-effective ways and have established a significant amount of new clientele.
Restaurant Manager And Functions Supervisor Resume
Objective : 4 years of experience as a Restaurant Manager. Looking to obtain a stable, rewarding and challenging leadership position within the culinary industry.
Skills : Microsoft Office, Budgeting, Inventory Management, Training & Development, Scheduling, Hiring, Ordering, Managing Staff, Organization, and Microsoft Excel.
Coordinate the planning, organizing, training, and leadership necessary to achieve stated objectives in sales, costs, profitability, employee retention, guest service, and satisfaction.
Manage food quality, cleanliness, appearance, and sanitation of the entire facility.
Create a positive and productive working environment through mentoring and training.
Control cash and other receipts by adhering to cash handling/reconciliation procedures in accordance with restaurant policies and procedures.
Fill in where needed to ensure guest service standards and efficient operations are kept to the highest regard.
Ensure that restaurant policies on employee performance appraisals are followed.
Schedule labor as required by anticipated business activity while ensuring that all positions are staffed as needed and labor cost objectives are met.
Assist in developing, planning, and executing restaurant marketing, advertising, and promotional activities and campaigns.
Prepare all required paperwork, including forms, reports, and projections in an organized and timely manner.
Assistant Restaurant Manager Resume
Headline : Restaurant Manager with more than 6 years of experience currently pursuing a position within a multifaceted sales team where my exceptional communication skills, creative personality, and dedication to customer and client satisfaction are best demonstrated and utilized.
Skills : Scheduling, Hiring, Ordering, Managing Staff, Organization, Microsoft Excel, Leadership Training, Management, and People Management.
Monitoring restaurant operations to ensure compliance with applicable policies, regulations, and laws.
Planning and implementing changes to service guests' needs or increase revenues.
Setting marketing, sales, or other financial goals for restaurant, and monitor progress toward these goals.
Complete and maintaining records such as state-required documents, tracking documents, or product inventories.
Directing and supervising work of all front-of-house staff and monitor back-of-house staff.
Responding to customer complaints, legal inquiries, payment negotiations, or other matters.
Reviewing financial statements, sales or activity reports, or other performance data to identify opportunities for cost reductions or service improvements.
Creating all financial tracking sheets, end of day reports, inventory sheets, and labor sheets through excel.
Responsible for overseeing all training of new staff members and identifying necessary areas of improvement.
Ensuring employees were performing duties to exceed management's expectations.
Objective : 3 years of experience as a Restaurant Manager. I 'm always willing to learn more new skills, bond and develop relationships with others. I am seeking a position where I can excel while giving my best to an employer. I am looking for a positive environment but also a career where I can progressive in by using my skills and talents. Working with customers directly is a plus.
Skills : Microsoft Office, Bookkeeping, Inventory Management, Management, Change Management, Copy Editing, Cost Accounting, Quality Assurance, and Financial Analysis.
Make sure all temperatures on food, freezers, draws, etc are at the correct temperatures.
Run daily bank deposits after the end of the day is complete, as well as counting the safe twice a day to ensure its accuracy.
Excellent cash handling skill and superb customer service skill while maintaining my professionalism.
I hold everyone responsible for their actions and not afraid to hand out write-ups as a disciplinary action.
Quickly identified problem situations and skillfully resolved incidents to the satisfaction of involved parties.
Created fun team building activities to engage staff in up-selling to meet revenue targets.
Prepared for and executed new menu implementations.
Oversaw employees maintain adequate staffing and minimize overtime.
Conducted timely performance evaluations for all front of house staff.
General Restaurant Manager V Resume
Summary : 22+ years of extensive experience as a Restaurant Manager. Looking to obtain a position with a company that will utilize my management and excellent customer service skills.
Skills : Micros Programming, Microsoft Office, Word, Excel, Menu Engineering, Trainer, Cost Accounting, Quality Assurance, Financial Analysis, Financial Management, Financial Reporting, and Process Improvement.
Assisting in establishing and achieving predetermined profit objectives and desired standards of quality food, service, cleanliness, merchandising and promotion.
Regularly reviewing and evaluating the degree of customer acceptance of Margaux and banquet service.
Recommending to management new operating and marketing policies to maintain a competitive edge of the market segment of the local environments.
Developing, implementing and monitor schedules for the operation of all front of the house operations, in the restaurant and bar to achieve a profitable result.
Participating with the chef, sales managers, and catering managers in the merchandising of restaurant and banquet services designed to attract a predetermined customer market.
Assisting in the implementation of effective control of food, beverage and labor costs among all sub-departments.
Developing (with the aid of sub-department heads) operating tools necessary and incidental to modern management principles, i.e., budgeting, forecasting purchase specifications, recipes, portion specifications, menu abstracts, food production control, job descriptions, etc.
Evaluating the performance and encouraged the improvement of the personnel in the food and beverage department.
Administering a training and development program within the department that provided well-trained employees at all levels.
Assigning wait staff and stations, seated customers, cashiered, ran the food, and took take-out orders.
Restaurant Manager/Operator Resume
Headline : 5 years of experience as a Restaurant manager. Highly motivated, a hardworking individual seeking a position with a company where I can utilize my skills and talents to drive results with advancement opportunities and career growth.
Skills : Management, Decision Making, Budget Management, Verbal Communication, Strategic Planning, Customer Service, Customer Relations, Proficient In Microsoft Office, POS, Cooking, Service Scheduling, Hiring, and Training.
Managed the daily restaurant operations including supervising a team of employees, providing exceptional customer service, achieving sales and profit goals, and meeting all food quality and safety regulations.
Leadership duties: supervised a team of 30 crew members and utilized effective communication skills to motivate and provide coaching to build a positive work environment.
Worked to develop employee behaviors that lead to improved efficiency and excellent customer service.
Customer service: responsible for maintaining a customer satisfaction survey over 85 which measures quality, service, friendliness, and likelihood of revisiting the restaurant.
Handle customer complaints and problems and provide solutions that are satisfactory to customers.
Human resource duties: conducted hiring interviews as well as training of new crew members.
Addressed employee concerns and offered recognition for team members who were exceeding expectations.
Food safety and quality standards: monitored food inspection and quality standards and worked within Wendy's standard operating procedures to ensure all laws and regulations were met and exceeded.
Managed inventory and recording to help contain costs and minimize waste.
Recruited, interviewed, trained, scheduled, and managed 20 front and back of the house employees.
Senior Assistant Restaurant Manager Resume
Summary : 11+ years of experience as a Restaurant Manager. Dedicated, hardworking restaurant management professional with extensive daily planning and operations experience.
Skills : Service-Oriented, Dynamic, Friendly Hostess, Inventory Control, and Record-Keeping, Staff Scheduling, Point Of Sale (POS) System, Operation, Natural Leader, Cost-control, Strong Work Ethic, Conflict Resolution, and Results-oriented
Organizing special events in the restaurant, including receptions, promotions, and corporate luncheons.
Strategically developing effective marketing plans to increase sales and profits while managing costs.
Recognizing and formally acknowledged outstanding staff performance to boost company morale and productivity.
Promoting a positive atmosphere and went above and beyond to guarantee each customer received.
Exceptional food and service. Maintained a safe working and guest environment to reduce the risk of injury and accidents.
Effectively managing payroll and timekeeping, including completion of the proper paperwork for new hires and terminations.
Addressing diner complaints with kitchen staff and served replacement menu items promptly.
Actively participating in ongoing customer service programs to build sales and rapport in the community.
Investigating and resolving complaints regarding food quality, service, or accommodations.
General Restaurant Manager Resume
Summary : 15+ years of experience as a Restaurant Manager. Seeking to obtain an entry-level administrative assistant position with an organization that rewards excellent performances.
Skills : Customer Service, Inventory Management, Scheduling, Training & Development, Food Preparation, Restaurant Manager, Microsoft Office, Quickbooks, As400, Customer Service, Guest Service, Profit & Loss Accountability.
Demonstrating and reinforcing leadership behaviors and basic people minimums necessary to gain commitment from crew and leadership.
Enforcing, and educating crew on all appropriate personnel policies, labor laws, security and safety procedures.
Developing and training shift managers completes performance appraisals based on goals and objectives for employees.
Maintaining critical standards for raw and finished product quality, service speed, cleanliness, and sanitation.
Executing plans to improve guests experiences and increase their loyalty.
Overseeing local store marketing plans to maximize sales potential within the community.
Ensuring all security procedures are executed (cash deposits, staggered method of open/close, etc. ) controls assigned p & l line items, food components, labor, waste, and cash.
Providing quality customer service to internal as well as external customers.
Encouraging and motivating staff to maintain high levels of morale and performance.
Overseeing of restaurant operations, ordering of supplies for the initial start-up of the business.
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Restaurant Manager Resume Samples
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Develop employees by providing ongoing feedback, establishing performance expectations and by conducting performance reviews
Continually strives to develop staff and other assistant managers in all areas of the restaurant and for professional development
Training and developing Crew Members, Assistant Manager and Manager Trainee
Manage the development and performance of the restaurant team and work with HR and the restaurant leadership team in the hiring and training of seasonal staff
Communicates on a constant basis with Area Manager regarding restaurant performance and challenges; makes recommendations for improvement when necessary
Assist Food & Beverage Manager with establishing short and long term strategic plans for the outlets
Create & Nurture Culture: Develop, encourage, and model a fun, positive, family-style work environment
Assist in coordinating and monitoring all phases of Loss Prevention in the outlet
Perform other duties as requested by management
Work with other F&B managers and keep them informed of issues as they arise
Conduct staff performance reviews in accordance with Highgate Hotel standards
Assist in menu planning and preparation
Maximize efforts towards productivity, identify problem areas and assist in implementing solutions
Ensure compliance with SOP’s in all outlets
Analyzes and resolves work problems or assists employees in solving work problems
Manages in compliance with established company policies and procedures, along with local, state, and federal laws and regulations
Proactively manage sanitation, maintenance, security and prevention of injury from accidents to ensure the safety of guests and staff
Supervises daily shift operations in absence of Assistant Restaurant Manager
Accurately execute all Company initiatives and policies with improvement to quality, service and operations while ensuring employee compliance
Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person
Adheres to all work rules, procedures and policies established by the company, including but not limited to, those contained in the Employee Handbook
Excellent communication skills and a strong attention to detail
Strong and stable work history with wine knowledge
Excellent interpersonal skills and the ability to interact professionally with individuals at all levels, both internally and externally
Good knowledge of food & beverage
Highly responsible and reliable
Strong leadership skills, with the ability to coach and mentor others
You will have a good eye for detail, high standards and be clear and engaging in your communication to both staff an guests
Strong financial acumen with strong experience with P&Ls
Actively focuses others- attention on efforts that will lead to organizational growth, cost control, and profitability
Ability to absorb and retain information quickly
15 Restaurant Manager resume templates
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Responsible for managing the labor cost of shift
Responsible for accurate accounting close out of special events for shifts
Confirm daily/shift labor hours for accounting using end of week labor report from Micros
Oversee staff in congruence with special events department
Monitor and assist with private party operations
3 years supervisory experience in high volume restaurant environment
Working knowledge of restaurant operations
TABC certified
Entry level knowledge of state, federal and local liquor laws,computers (Microsoft Office- Word, Excel, Access and PowerPoint)
ENTRY LEVEL KNOWLEDGE OF: State, Federal, and Local Liquor laws, Health Code regulations
SKILL IN: Decision making, leadership, guest relations, interpersonal communications, organization, team building, time management, developmental skills
ABILITY TO: Engage in positive interaction with staff & guests, prioritize, motivate staff, problem solve, delegate, follow up, diffuse possibly volatile situations with tact, perform the following physical requirements: periods of long hours of standing and walking, lifting is limited to 40 lbs., speak and hear to interact with the guests and staff, must have visual and perceptual acuity which enables observation of activity throughout the restaurant
SPECIAL REQUIREMENTS (LICENSES, CERTIFICATES, PROFESSIONAL, ETC.) T.I.P.S certification or equivalentHigh School diploma required College preferred
Supervise FOH service, BOH production and catering events as needed
Communicate with internal and external clients
Manage business to achieve expected P&L results in terms of sales, margin, COGS and labor percentages and EBIT
Train newly hired service staff /on-going training and refinement for existing staff
Monitor and maintain all scheduling and Labor Administration processes
Maintain superior sanitation standards in both FOH & BOH
5 years of full-service restaurant or high-end retail food management experience
Ability to train, lead and motivate a team of FOH & BOH Foodservice Professionals
Strong analytical and communication skills (both verbal and written)
Complete understanding of P&L statements and basic business financial reporting
Understanding of food, supply and labor cost and controls
Understanding of kitchen organization and inventory systems
Working knowledge of a restaurant POS system (Aloha, PosiTouch, Micros, etc.)
Minimum 5 years hospitality experience
Minimum 3 years Restaurant Management / Leadership experience
Must have current food handler's card and alcohol service certification as required by federal/state/local law
Extremely strong leadership skills, interpersonal skills, verbal and written communication skills, listening skills, ability to check for understanding after direction is given (follow up,) basic math skills, strong organization skills, ability to multi-task, team builder, proven track record of increasing experience and responsibility
Computer based skills - Windows and Microsoft Office based management reporting, Point of Sale System, Internet/Intranet, and Outlook e-mail
Manages food, labor, and other controllable expenses and works to meet profit objectives
Ensures the execution of quality, service, and cleanliness standards
1+ years of F&B supervisory experience - required
2+ years of management experience - preferred
TIPS, Servsafe certified - preferred
Proficient with Microsoft Programs - required
Restaurant Manager Double Tree by Hilton Resume Examples & Samples
Ensures food safety procedures and guest relation policies/procedures are being executed
Provides proper training and development for employees
Assist in drink and food menu development
Work closely with the kitchen to ensure a high quality of food presentation and that the timing of the food is in a timely manner
Familiar with Micros/POS systems - preferred
Excellent communication skills - required
ENTRY LEVEL KNOWLEDGE OF:State, Federal, and Local Liquor laws, Health Code regulations
SKILL IN:Decision making, leadership, guest relations, interpersonal communications, organization, team building, time management, developmental skills
ABILITY TO:Engage in positive interaction with staff & guests, prioritize, motivate staff, problem solve, delegate, follow up, diffuse possibly volatile situations with tact, perform the following physical requirements: periods of long hours of standing and walking, lifting is limited to 40 lbs., speak and hear to interact with the guests and staff, must have visual and perceptual acuity which enables observation of activity throughout the restaurant
SPECIAL REQUIREMENTS (LICENSES, CERTIFICATES, PROFESSIONAL, ETC.)T.I.P.S certification or equivalentHigh School diploma required College preferred
SKILL IN:Decision making, leadership, guest relations, interpersonal communications, organization, team building, time management, developmental skills, problems solving, computer savvy, specifically with knowledge in Outlook and Excel
ABILITY TO:Engage in positive interaction with staff & guests, prioritize, motivate staff, problem solve, delegate, follow up, diffuse possibly volatile situations with tact, perform the following physical requirements: periods of long hours of standing and walking, lifting is limited to 40 lbs., speak and hear to interact with the guests and staff, must have visual and perceptual acuity which enables observation of activity throughout the restaurant, work nights, late nights, weekends, holidays etc
SPECIAL REQUIREMENTS (LICENSES, CERTIFICATES, PROFESSIONAL, ETC.)T.I.P.S certification or equivalent, CA Food Handlers Card, High School diploma required College preferred
Ensure that staff operates within accepted company and industry standards
Oversee and ensure that all company service standards are implemented
Ensure open and honest communication between all co-workers including associates, corporate personnel and other managers
Ability to lead and motivate a team of Front-Of-The-House Foodservice Professionals
Working knowledge of a Micros POS system
Working understanding of labor cost and controls
Dedication to serving only the finest, on-brand product
Be highly organized and able to adapt quickly to changing priorities
Be comfortable communicating with customers everyday and ensure customers receive outstanding service
Ability to manage effectively in a fast-paced environment
Ability to lead and motivate a team of Front & Back-Of-The-House Foodservice Associates
Knowledge and appreciation of quick-serve counter service in an upscale environment
Oversees all aspects of Lodge at Vail food service including Cucina, room service, apres ski and pool bar service in season
Ensures that the guest experience is pleasant in regard to atmosphere, service and quality of food and beverage products by adhering to the Rock Resort brand/ performance standards
Delegates authority appropriately to Assistant Managers, Supervisors and staff members and follows up on all duties and issues to ensure timely completion
Ultimately responsible for the dining room and bar's appearance, consistency of set up, food and beverage service and quality of the experience
Coordinates daily pre-shift huddles to educate the staff on resort information and conduct daily training standards
Ensures that all employees are in proper uniform and execute their job according to the Vail/RockResorts brand performance standards
Creates, and adheres to, departmental budget, payroll forecasting and capital improvement budgets
Maintains excellent communication between different departments in the resort as well as within Cucina
Meets with Meeting Planners and Sales/Event Managers as needed to coordinate special menu planning and themed events
High School graduate. -required
College degree. -preferred
Strong computer skills; word, point of sale, Excel. -required
Experience with InfoGenesis POS. -preferred
Current Drivers License. -required
3-5 years management experience in food and beverage operations. -required
Ability to read, write and speak English. -required
Bi-lingual Spanish. -preferred
Must be able to stand, walk and move quickly around the dining area for up to 8 hours. –required
Must have current TIPS certification or be able to obtain one within 30 days of hire. -required
Ensure that all management staff are aware of their responsibilities and duties
Ensure guest needs and guest expectations are met by providing an efficient and professional service
Liaise with Kitchen to ensure a consistently good standard of food quality, efficient profitability and creative presentation
Liaise with Purchasing to ensure prompt and efficient purchasing, issuing of supplies, stock control and inventory control
Promote the identity of the restaurant by building relations and a sense of personalized service towards guests
Ensure that all safety rules, emergency procedures and fire prevention regulations are enforced by employees
Assist in the preparation of the department Sales and Marketing plans
Ensure the correct scheduling of employees to maintain standard of service
3+ years in a related restaurant setting with emphasis in operations, management or office administration
College degree or equivalent
Computer proficiency (MS Word, MS Excel, MS PowerPoint & Outlook)
Excellent communications skills both written and verbal
Assist the General Manager/Director of Concessions with the restaurant operations to include duties such as booking, selecting and costing menu items, pricing, equipment rental, clerical responsibilities and general office duties
Supervise the preparation and service of food and refreshments, as well as clean-up
Directly supervise employees with responsibility for hiring, discipline, performance reviews and initiating pay increases
Ideal candidates will possess a Bachelor's degree
Ability to manage in a fast-paced and diverse environment with focus on client and customer service is required
Previous management experience in within a convention center or sports venue is strongly preferred
Daily management of F&B Service Personnel
Assist Sales Director with banquet and event execution
Inspects and assists with banquet/event set-up and breakdown of tables, decorations, equipment, serving areas, and related activities in an accurate and timely manner
Ensure satisfaction by communicating with the members and /or client throughout the event regarding any changes, substitutions or special requests; assisting banquet staff throughout the event as needed (refilling drinks, delivering food, bussing tables, etc.); and following up with host at the conclusion of event
Hires, supervises, schedules and develops bartender, beverage cart driver, host/hostess, snack bar attendant and other employees in the F&B service personnel department
Conduct training and refresher classes for all F&B service personnel in the correct procedures
Uphold BCG Food and Beverage policies
Coordination between all departments
Responsible for overall guest/member satisfaction
Ensure all employees are conducting themselves in a professional manner
Create a safe work environment
Recruit, interview and hire qualified applicants
Lead, manage, develop, coach and evaluate staff
Ensure all team members maintain the highest level of guest service
Implement the opening and closing procedures of the Pioneer Grill and Coffee Cart
Perform basic management functions (manage staff, discipline staff, schedule employees, complete payroll etc.), scheduling staff to ensure adequate staffing levels, while adhering to budgeted guidelines
Hold daily Pre-Shift meetings
TIPS Certification
Manage the proper service of all beverages and all bar and lounge operations
Maintain the beverage cost of sales for Jackson Lake Lodge according to budget
Work closely with the Banquet Team and communicate any banquet beverage concerns
Maintain a daily report with the Food and Beverage Director regarding all aspects of the department
Work with the kitchen to ensure high quality and timely service of all food for the Blue Heron Lounge
Perform all managerial functions for bartenders, bar attendants and cocktail servers
Ensure prompt, accurate service with anticipation and compliance of all guests' needs
Conduct management functions for Blue Heron Lounge (manage staff, discipline staff, schedule employees, complete payroll, etc.)
Scheduling, attendance policy compliance, purchasing food and supplies, catering, payables and receivables, P&L plans, menu development and promotions
Ability to manage multiple situations simultaneously
Organization and planning skills
Chili s Restaurant Manager Resume Examples & Samples
Identify, and delegate responsibilities to the team
Ensure the cleanliness of all areas of the restaurant
1+ years of restaurant supervisory experience in a fast-paced environment
Responsible for component menu planning, costing, and brand management
Ensure component compliance with sanitation and safety requirements
Must have minimum two-year culinary certificate from accredited school or have related experience such as apprenticeship
Restaurant Manager, Freshii & Which Wich Resume Examples & Samples
Create and maintain operations records like inventory, food costs, delivery receiving, and employee scheduling
2+ years of restaurant management experience in a fast-paced environment
ServSafe certification desired
Experience: 5+ years quick service management experience while managing a team of 20+employees
Excellent written and verbal communication skills to effectively communicate with all levels of the organization
Certifications: ServSafe, Los Angeles Food Safety, or equivalent preferred; TIPS certified preferred
Manage the day to day responsibilities of the restaurant
Ensure the customer experience
Develop the business in order to achieve plan
Manage the FOH staff
Performs effectively under pressure
Follows and enforces company policies and procedures
Must have at least 4 years of casual fine dining experience
Strong experience in FOH operations
Excellent food and beverage knowledge
Outstanding customer service
Flexibility in schedule and ability to rotate days, nights and weekends
Ability to develop and maintain a team environment
Manage a team of food service workers and ensure customer service standards are upheld
Accountable for all facets of food service, production, quality and controls. Ensure policies and procedures of the food services department are followed
Enforce established safety practices and ensure food quality standards are maintained
Accountable for all sales and operating transactions in compliance with the policies and procedures
Prepare food service and culinary staff schedules in accordance with forecasted business volume. Responsible to alter production and employee needs with the varying daily business volume
Plan for and ensure that all food service personnel, facilities and materials are in complete readiness for operation
Maintain food and supplies stock and complete physical inventories as required
Manage and monitor all direct operating expenses for the restaurant(s) of responsibility
Trains and develops staff in accordance with Hospitality First Service program
Assist with the evaluation of the a la Carte Service staff
Ensures that all a la Carte Service staff are well-groomed and in proper uniform (including name tags)
Serves as a liaison between Servers and other staff members
Must be fully trained and certified as both an a la Carte and Banquet Server
Checks on the schedule of table reservations, takes reservations and greets/seats Members and Guests
Assures that all side work is accomplished and that all cleaning of equipment and storage areas is completed according to the established schedule
Assures correct appearance, cleanliness and safety of dining room areas, equipment and fixtures
Checks the maintenance of all equipment in the dining room and reports and monitors deficiencies and maintenance concerns
Maintains an inventory (an ensures proper storage of dining room items including China, Glass & Silverware as well as coffee pots, water pitchers, salt and pepper holders, sugar bowls and linen
Develops and updates the Club’s policy and procedure manual
Handles Member and Guest complaints utilizing the Club's Service Recovery Program
Assumes closing or Manager on Duty (MOD) responsibilities when assigned
Ensures that all charges are billed correctly and forwarded to the Accounting department for billing
Assists with Banquet service as needed
Encourages teamwork and cooperation among all service personnel and Service Captains
Experience in a fine dining establishment along with experience supervising and training both front and back of house staff
Bachelor's degree and formal culinary training through associate degree or an equivalent apprenticeship program is desired
The ability to work independently with professionalism while maintaining a focus on quality
The ability to understand and positively impact P&L statements, food costs, inventory control, and safety
Food Manager Certification required or completion of this certificate within first six months of employment
Manage the schedules in accordance to resident census and budgets
Communicate resident and guest food order accurately in order to avoid food waste
Manage the budget for such items as table linen, table setting supplies, uniforms, payroll and special events
Assist the Director of Culinary Services and Chef in the planning and development of menus based on resident likes and dislikes
Ensure that safety and security procedures are followed
May perform other duties as assigned or requested
High School Diploma or General Education Degree (GED) required along with two (2) years of experience in front of the house supervision
College or culinary institute degree preferred
Able to carry a tray with at least six (6) meals and/or beverages at any given time
Work closely with Director of Culinary Service and Executive Director to keep residents satisfied with food, service, and dining programs
Review the daily menu with residents and staff
Orient new residents to menus, dining room hours, and dress code for dining venue
Solve issues before they become problems or complaints
Assist with room service delivery according to company policy
Document and report resident attendance are for meals
Train and uphold Quality Enhancement standards at all times
Create dining staff cleaning schedules and task lists and hold staff accountable for completion of cleaning duties and tasks
Ensure that staff handles dishes, silverware, glassware according to company guidelines and serve safe guidelines
Maintain dining room in a clean, crisp, upbeat atmosphere at all times
Visually confirm that all tables are set according to Atria Standards
Ensure that dining room floors are clean and receive regular maintenance (sweeps and mops as necessary)
Ensure that trash/refuse containers are emptied and kept clean
Ensure that beverage equipment, ice cream freezer, wait staff refrigeration, food, and supply storage areas are kept clean and in good working condition
Verbally and visually confirms resident satisfaction through out meals
Ensure that the dining room side work is completed prior to the end of each shift
Hold staff accountable to maintain café and hospitality stations according to Atria Standards
Italian Restaurant Manager Crowne Plaza Abu Dhabi Resume Examples & Samples
Supervise the activities of dining room and employees engaged in providing professional and courteous service to our guests
Under the assistance of the F&B Manager and the Outlet Chef /Executive Chef coordinate the preparation of the menus and annual budget and work to achieve the budget by monitoring and controlling the departmental operations, considering revenue and expenditure
Review and plan in conjunction with the Food & Beverage Manager regarding displays, promotions, menu ideas and input
Set goals for the restaurant and assist in the budgetary process
Manage personnel related topics which will include grievance procedures, staff appraisals and misconduct procedures, with the support of the Human Resources Department
Ensure that delegated administration duties are completed. These will include some or more of the following: holiday forms and schedules, rotas, self declaration forms, over time requests, attendance sheets, forecasts, transfer requests, requisitions and purchase requests
Liaise with guests in the Restaurant ensuring at all times that guests receive the discreet and elegant service associated with our brand
Maintain all Drinks and Food service standards in line with the Standards Performance Manual
Undertake any other duties as may reasonably be required in line with the level of responsibility of the post and in order to meet the changing needs of the hotel
Italian native speaker and strong Italian food and wine knowledge required
Good understanding of the various methods of wine production as well as knowledge of the regions of Italy, their food and wine appellations, and the important regional food and wine combinations
Ability to teach, lead and coach our Restaurant team to successfully achieve five star level service consistently
Strong guest engagement skills to effectively develop guest rapport and achieve strong guest comment scores consistently above benchmark
Excellent cost management skills to meet restaurant outlet budget monthly
Innovative style to drive menu engineering, marketing, social media, and entertainment
Supervising & directing courteous serving of food & beverage in restaurant
Implementation and maintenance of brand standards
Driving the guest experience through service quality
Knowledgeable of menu, recipe and production procedure
Maintains customers database and utilizes effectively
Taking appropriate actions to resolve guests complaints
Being attentive to guests and anticipating their needs
Supervises day to day operation of restaurants, maintains high quality of service
Taking initiatives to generate revenue and achieve the financial targets
Monitoring and providing the needs of the restaurants to ensure service efficiency
Intermediate or equal level of qualification
Completion of degree or certification in Hospitality Industry
3 years experience as Asst. Restaurant Manager
Fluent in English language and Arabic is preferable
Computer knowledge (MS Office and the Internet)
Manage the day-to-day activities and assignments of food and beverage staff, ensure proper coverage, develop and communicate departmental strategies and goals, and assign/prioritize work. Communicate and enforce policies and procedures with all staff
Recommend and/or initiate salary, disciplinary, or other staffing/human resources-related actions in accordance with company rules and policies. Alert General Manager of potentially serious issues
Ensure all staff is properly trained on quality and service standards and have the tools and equipment needed to effectively carry out their job functions
Achieve budgeted revenues, prepare monthly forecast, monitor and control food, beverage and labor costs, and maximize profitability, within all areas of the food and beverage department. Participate in the preparation of the annual departmental operating budget and financial plans that support the overall objectives of the hotel
Develop, implement, and maintain local food and beverage marketing programs for the hotel; participate in and maintain system-wide food and beverage marketing programs and promotions. Monitor local competitors and industry trends. Review and approve menu design and concepts with Executive Chef. Adhere to brand standards
Maintain procedures to (1) ensure the security and proper storage of food and beverage products, inventory, and equipment, (2) ensure the security of monies, credit and financial transactions, (3) replenish supplies, inventory, uniforms, etc. in a timely and efficient manner, and (4) to minimize waste and pilferage
Ensure that all food and beverage equipment, including but not limited to sinks, hoods, coolers, freezers, etc., are in proper operational condition and are cleaned on a regular basis. Ensure that all food and beverage facilities including banquet/convention space are cleaned, vacuumed, and properly stocked according to anticipated business volume. Notify Engineering immediately of any maintenance and repair needs
Promote teamwork and quality service through daily communication and coordination with other departments. Key departmental contacts include Sales and Marketing, Catering, Rooms, Housekeeping, Maintenance and Guest Services
Moving about the facilities
Supervises, monitors and participates in service operations during an assigned shift
Regularly interacts with guests to ensure quality experience, handle special requests, answer questions and/or resolve problems
Assists in managing labor and beverage costs
Assists in managing staff and/or restaurant manager performance through effective use of informal and formal feedback, recognition, coaching & counseling meetings, disciplinary action, annual evaluations, etc.; assists in developing restaurant managers to ensure readiness for growth/promotion
Implements marketing and promotion strategies as directed
Leads and participates in the interviewing, hiring and training of new hourly service staff; also leads and participates in the on-going training and education of existing service staff
May be assigned as lead manager for all beverage programs, menus and costs
Performs various operational/admin functions such as: opening/closing the restaurant, conducting pre-shifts and line checks, processing server checkouts, preparing staff schedules, conducting inventory, placing orders, POS/Avero usage, reporting & maintenance, etc
Attends various internal and/or external meetings relating to the operation of the restaurant
Ensures the general maintenance & upkeep of service areas, equipment and manager offices
4-year Hospitality Management degree
3-5 years management experience in fine dining
Strong wine knowledge
Thorough understanding of F&B and labor costs
Ability to demonstrate confidence and willing to assume responsibility
Ability to demonstrate high degree of drive and determination
Ability to supervise train and direct employees
Ability to perform job functions with attention to detail, speed and accuracy, and comprehend instructions
Ability to prioritize, organize, delegate work and follow through while working in a fast paced environment
Ability to be a clear thinker who remains calm and resolves problems using sound independent judgment
Ability to work under pressure of meeting production schedules and timelines for guests and colleagues
Ability to plan and aid in the execution of promotions
Ability to aid in the transportation of all work equipment and produce pertinent to job
Must have excellent employee relations skills and ability to motivate staff and maintain a cohesive team
To assist in the preparation of the department budget and forecast
To ensure that the outlets operational budget is in line and cost are strictly controlled maximizing profitability
To maximize profitability of the restaurant by increasing turnover (revenue and covers) as a first priority and controlling costs as a second priority
Generate and analyze appropriate reports according to business needs
To ensure guest needs and guest expectations are met by providing an efficient and professional service
To liaise with laundry & engineering to ensure a consistently high standard of cleanliness, repair and maintenance and to provide a smooth flow of linen supplies, flowers and uniforms
To liaise with the kitchen to ensure a consistently good standard of food quality, efficient profitability and creative presentation
To liaise with purchasing to ensure prompt and efficient purchasing, issuing of supplies, stock control and inventory control
To coordinate with the sommelier and purchasing the efficient supply and storage of beverages meeting operations’ requirements according to the par levels
To liaise with stewarding to ensure a high standard of cleanliness, maintenance and adequate provisions of operation equipment
To ensure that all safety rules, emergency procedures and fire prevention regulations are strictly enforced by employees
To respond to any changes in the food and beverage function as dictated by the industry, company or hotel
Minimum 2 years of experience in a luxury hotel environment or Michelin Star Restaurant
Successful candidate must possess legal work authorization in Europe
Proficiency in Microsoft Office software: Word, Excel
Knowledge of Opera and Micros
Experience of managing a team, including payroll, training and team development
Experience of driving business revenue and growing customer satisfaction
Two years experience as a restaurant supervisor and experience as server, cashier, or direct sales
Knowledge of proper cleaning techniques, requirements, and use of equipment
Knowledge of proper chemical handling
Ability to satisfactorily communicate in English with guests, management and co-workers to their understanding
Ability to do basic arithmetic
Develops short term and long-term financial and operational plans for the restaurant, which support the overall objectives of Concord Hospitality
Monitors the performance of the restaurant through verification and analysis of customer satisfaction systems and financial reports. Initiates corrective action
Implements and maintains sales/marketing programs
Establishes and maintains applicable preventative maintenance programs to protect the physical assets of the restaurant
Implements and maintains effective two-way communication systems which reach all employees
Develops new programs, which result in an increased level of customer satisfaction and operational excellence
Suggests and implements revenue generating programs that provide maximum price value to the guest
Teach, implement, and reward employees in utilizing their empowerment to meet or exceed customer expectations
Ensures staff demonstrates technical skills conducts technical training on a regular basis
Updates staff on regular basis on menu highlights
Monitors presentation of food product and reviews areas of concern with the Sous Chefs and Line Cooks
Ensures that restaurant is clean and ready for customers at all times
Monitors service and teamwork on a regular basis and counsels associates on both aspects
Ensures that staff is utilizing up selling techniques while providing customer service
Accommodates group bookings by adhering to proper banquet techniques
Utilizes leadership skills and motivation techniques in order to maximize associate productivity and satisfaction of direct reports
Conducts effective employee meetings and counseling sessions
Participates in weekly staff meetings
Interviews, hires, orientates, and trains qualified applicants
Keep immediate supervisors promptly and fully informed of all problems or unusual matters of significance
Make business decisions based on production reports, similar facts, own experience, and personal opinion
Ensure a safe and sanitary work environment for all associates and guests
Maintain and enforce all SOP and service standards
Completely direct the operational efforts and strategies of all restaurant outlets
Provide for an effective discipline orientation for new supervisors using use records, menus, and appropriate reference manuals
Maintain fair and consistent counseling and/or disciplinary procedures in accordance with Concord Hospitalitys Handbook
Ensure forecast information is evaluated and utilized to make sound business decisions
Oversee development and execution of the marketing plan in each outlet
Continually develop innovative programs and incentives to maintain our competitive edge
Solicit feedback from guests and associates through personal contact and surveys
Ensure that all administrative functions are performed accurately and on a timely basis
Challenge supervisors to staff correctly based on forecasted business
Oversee engineering and implementation of menus to coincide with marketing plan
Ensure that all managers and supervisors are well versed in all legal aspects of their jobs
Develop local contacts in the community for public relations purposes
Maintains safe working conditions within department and hotel
Knows department fire prevention and emergency procedures
Evaluates staff performance on a ninety day, and annual basis
Conducts self to reflect the high standards of professionalism within the Concord Hospitality organization
Performs all duties and responsibilities in a timely and efficient manner in accordance with established company policies and procedures to achieve the overall objectives of this position
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Ensure all pre-meal shift meetings take place
Track weekly labor reports to ensure productivity
Monitor and controlling Micros system in appliance to guest checks and hotel reports
Exercise quality control for both food and beverage
Assist with departmental forecasting and budgeting
Maintaining Turnberry Isle standards of service and ensure their implementation
A lead effort in recruiting, interviewing, and hiring team members; conducts performance appraisals, coach and counsel, progressive corrective action, motivate, develop and train
Interview, hire, train, resolve problems, provide open communication and recommend discipline and/or termination when appropriate
Ability to communicate in the English language (Second language is a plus); must be a team player
Knowledge of proper chemical handling, cleaning techniques and use of equipment/ machinery, ability to work flexible schedules including holidays and weekends; able to perform multiple tasks
Primarily responsible for planning and day-to-day operations of the restaurant and
Overall supervision of meal service
Organize and conduct training and development for the team
Implement procedures to increase guest and colleague satisfaction
Work with the Kitchen team on menu engineering
Performing daily walk-through to ensure full compliance with Department of Health regulations and Turnberry Isle standards
Promote and maintain good employee relations between service kitchen, stewarding and dining room personnel
Full knowledge of industry trends
Responsible for receiving, processing and investigating complaints made per the existing harassment policy
H High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area
Displays leadership in guest hospitality by exemplifying excellent customer service and creating a positive atmosphere for guest relations
Meets with guests on an informal basis during meals or upon departure to obtain feedback on quality of food and beverage, service levels and overall satisfaction
Maintains professional and technical knowledge by tracking emerging trends in the restaurant industry, attending educational workshops, reviewing professional publications, establishing personal networks, and/or benchmarking state-of-the-art practices
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Initiatives to aid with the continued development of the Hotels’ positioning as a leader in Food & Beverage service and as a Food and Beverage destination
Ongoing control and enhancement of quality standards and guest service
Daily supervision, coordination and direction of the outlet colleagues and leaders, anticipating and ensuring prompt, courteous service
Ensuring that Chinese Restaurant maintains a first class and positive visual impact including; ambiance, cleanliness, orderliness, décor and service flows
Working together with the Restaurant Manager and the Outlet Sous Chef, to develop new menu ideas and promotions
Working with the teams to create new ideas and promotions resulting in increased opportunities for Food & Beverage Sales
Working with the kitchen, stewarding and all restaurant leaders to ensure and promote that teamwork is a strong component of the daily service culture
Ensuring a safe and healthy work environment for all guests and colleagues
Monitoring and continued development of food & beverage controls
The continuous development and performance management of all colleagues and leaders in Chinese Restaurant
Facilitating Reach and setting goals for Chinese Restaurant leaders
Ensuring all training processes are set up and maintained for all leaders and colleagues
Minimum one year experience as Assistant Manager in a fast paced, high quality and successful F&B operation
Entrepreneurial thinking and analytical business thinking required
Must be computer literate and analytical
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Initiatives to aid with the continued development of the Fairmont Yangcheng Lakes’ positioning as a leader in Food & Beverage service and as a Food and Beverage destination
Ensuring that Yi Feng Court maintains a first class and positive visual impact including; ambiance, cleanliness, orderliness, décor and service flows
Assist with recruiting, staffing and scheduling ensuring an adequate balanced staff and leadership level while maintaining forecasted productivities
The continuous development and performance management of all colleagues and leaders in Yi Feng Court
Facilitating Reach and setting LEAD goals for all Yi Feng Court leaders
Reports suspicious people, parcels, and behaviors to Security
Must possess outstanding guest services skills, professional presentation and sophisticated communication skills
Proficient in the English language (verbal & written), second language is an asset
Must be able to handle a multitude of tasks in an intense, ever-changing environment
Responsible for managing all aspects of the Food and Beverage Operation and ensuring compliance to the Fairmont Hotel Standards in maintaining brand integrity and service standards
Responsible for overseeing the successful set-up and facilitation of banqueting and catering events
Manages and directs Food and Beverage team, provides support and direction to the F&B Operations in helping drive revenues
Responsible for building a service culture that is characterized by specialists, providing engaging service, creating memorable dining experiences
Assists with ensuring that monthly financial outlook for Food & Beverage is submitted on time, on target and accurate
Works closely with the Director of Operations /F&B in overseeing menu design, purchasing, staffing and food prep in all Restaurant operations
Ensures proper staffing levels are maintained while balancing quality and sales with daily/seasonal staffing demands by monitoring & controlling payroll
Responsible for ensuring a consistent, high quality food product and service for all events and restaurants
Assists the Director of Operations / F&B with driving innovative promotions, menus and concepts; creating a destination of choice for both Hotel and external guests
Analyzes Food and Beverage business trends, constantly seeking out creative ways to improve and maximize margins and enhance revenues through accurate forecasts and strategies
Direct and oversee recruitment and development of employees; hire, train, empower, coach and counsel, performance and salary reviews, resolving conflict through fair treatment policy
Develop and implement training programs tailored for the individual restaurants (i.e. wine seminar, up selling)
Degree in Hotel/Restaurant Management or related discipline required
Experience working as a Food & Beverage / Restaurant Manager in a 4/ 5 Star Restaurant
Strong culinary and wine knowledge required
Sommelier designation an asset
Strong leadership skills for motivating and leading staff
Proven record working with budgets, operating statements and payroll progress reports as needed to assist in the financial management of department
Exceptional interpersonal, problem solving and guest relation skills
Proven team-builder with outstanding coaching skills
Handle guest concerns and react quickly and professionally
Assist in the recruitment and training of F&B Colleagues
Have full knowledge of all Outlet menus
Manage the departmental budget and assist with reforecasting business changes
The incumbent in the position is responsible for assisting the Chinese Restaurant Manager in managing the day to day operations of Chinese restaurant in order to meet business requirements and clients’ satisfaction whilst ensuring adherence to service standards and operating procedures
Supervises the day-to-day operations of the restaurant activities to ensure compliance with all policies, procedures, standards and aiming at satisfying and exceeding the clients' expectations
Accomplishes a set of administrative duties such as leading and attending meeting, writing reports, maintaining a logbook and other specific duties related to the job function
Strategically train and develop for succession Assistant and Associate Managers and hourly Team Members
Supervise all aspects of employee relations including, but not limited to, hiring, coaching, mediating, recognizing, and evaluating Assistant and Associate Managers and hourly Team Members
Implements, adheres, and monitors all department and property policies and procedures, including, but not limited to, standards of conduct, attendance, appearance, cash handling, confidentiality, safety, signature sequence of service, and sanitation
Maintain the morale of the department through open communication and teamwork by deploying targeted communication strategies that
Inform and build support
Manage all financial operating expenses including, but not limited to, budget, P&L, labor costs, controllables, and cost of good
Analyze and recognize any deficiencies or problem areas and provide corrective action to accomplish desired results
Ensure high standards of quality control of product and service within the Food outlet
Responsible for scheduling, assigning stations and job duties
Ensure that all Team Members are knowledgeable of and adhere to all Ameristar Casinos, Inc. Service Standards
Execute and share all food and Beverage department policies and procedures
Responsible for the daily operation of Fu Lu Zu Restaurant in the hotel
Responsible for reaching financial targets
Actively lead sales strategies and promotions
Exceed guest satisfaction goals
Assist in preparing and coordinating special events and functions
Maintain the service to high standard and quality
Ensure the safety of guests and associate through Sofitel food safety standards and guidelines
Lead all aspects of Fu Lu Zu restaurant including hiring, training, coaching, and development
Organize the outlet in an efficient manner to cope up with the day-to-day operation and bookings so as to minimize labor costs
Bachelors’ degree preferred with emphasis in business or food service management and 1-3 years direct experience a must
Knowledge of computers (Microsoft Word, Excel, PowerPoint and Outlook)
Must be eligible to work in the United States
We are looking for a candidate ideally with a relevant degree in hospitality or restaurant management
In addition we expect a work experience in a similar role in a hotel or large restaurant with good standards
Is a peoples manager and a natural leader, you are truly interested in your team and care about their growth
Has an operational mind set, 90% of your job is ensuring service is smooth and your team is trained on the job
An organized and enthusiastic personality would fit both the position and Hyatt´s organization culture perfectly
Proficiency in English is a must
Manages the restaurant team, helping them improve their skills and providing support for career development
Manages headcount and restaurant organisation for optimum performance
Improves sales, the quality of service and promotion of services in compliance with hygiene and security standards
Ensures that all products served to guests conform to standard and are of good quality
Is responsible for the restaurant budget, develops revenue and profit margins
To assist in the building of an efficient team of employees by taking an active interest in their welfare,
Vocational degree in hospitality or F&B studies
At least 2 years' professional and progressive experience
Language: fluent in the national language, operational English and a 3rd language would be a plus
Good level of general culture
Team leader, a natural leader
Well organised
Select, train, evaluate, lead, motivate, coach, and discipline all employees, supervisors and assistant managers in the Hotel’s Restaurant to ensure that established cultural and core standards are met long-range strategic planning for outlet operation
The ability to work closely with the Assistant Director of Food & Beverage, Director of Food & Beverage, Executive Chef and Sous Chefs to design an effective menu and wine list while ensuring excellent product quality at a fair price and attend regular operational meetings to ensure effective coordination and cooperation between departments
Comply with Four Seasons’ Category One and Category Two Work Rules and Standards of Conduct as set forth in EmPact
Maintain complete knowledge of, enforce and comply with all departmental policies, service procedures & standards
Maintain complete knowledge of selections available in the restaurant including alcoholic & food menu items, as well as their preparation, ingredients, portion size, presentation and price
Monitor and ensure efficient of all restaurant operations and provide optimal customer experience and implement all action plans to achieve all business objectives and maintain optimal level of customer experience
Organize all documentation for shift work on a daily basis including pre-shift reports, daily training topics, shift floor plan, requisitions for beverage, food and sundries and manage labour on a daily basis through the time management system
Develop menus with F&B team
Maintain all Micros programming for the Restaurant along with be able to complete menu engineering analysis and provide recommendations for F&B improvements within their area
Assist in the development of marketing initiatives, menu items, and other items to stimulate growth in sales for each outlet and a variety of latest market developments
Drive sales & incentivize team members to maximize sales & revenue
Proficiency using Point of Sale system & manual system procedures
Stay informed of daily house-count, arrivals/departures, V.I.P.s, in-house group activities, locations & times
The ability to train, develop and lead staff. Excellent time management skills with sound decision making and problem solving skills
Abide by departmental policies and applicable civic regulations regarding food & alcohol service
Set departmental objectives, schedules, budges, policies/procedures
Establish par levels for supplies, equipment, linens, etc., completing requisitions to replenish shortages
Supervise all activities and ensure compliance to all regulations and maintain high ethical standards at all times and participate in all department meetings and provide require support to office staff
Ensure optimum service level by checking order status and ensure delivery within designated timelines; handle guest complaints offering satisfactory resolution
Evaluate performance of all associates within required timeframe and provide counseling to all associates and forecast all annual budget requirements and recommend ways to maximize all profits
Achieves restaurant operational objectives by contributing information and recommendations to strategic plans and reviews; preparing and completing action plans; implementing production, productivity, quality, and customer-service standards; resolving problems; completing audits; identifying trends; determining system improvements; implementing change
Ensure there is consistency of quality and efficiency of food & beverage service
Interview and select job applicants as well as evaluate employee performance as required
Schedule employees to ensure adequate coverage of all shifts while remaining within budgetary guidelines
Ensure Four Seasons standard service procedures are followed at all times
Conduct Training sessions on a regular basis
Create an atmosphere within the department, through good motivational techniques, that is conducive to productivity
Institute and maintain proper labor levels and models
Oversee all quality control processes
Responsible for all monitoring and reporting necessary repair and maintenance of all equipment and physical plant
Be a motivating presence and leader to the staff to constantly improve and exceed customer expectations
BA or BS Degree – Hospitality or Culinary concentration preferred
Understanding of peak demand scheduling, floor coverage and supervision
Working understanding of food and supply cost and controls
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Ensure training is carried out on an ongoing basis
Exceptional communication skills
Degree or diploma in Hotel Management or equivalent
The Restaurant Manager is responsible for leading, developing and setting the direction for a high-volume, full-service restaurant team while establishing the accountabilities to deliver Guest Excellence, Cast Excellence, and optimal financial results
Provide overall management direction ensuring Guest, Cast and Financial success
Ensures Food and Beverage Operations are led through active stage management ensuring exceptional product and service
4 years’ experience leading others
Proven strong Guest Service orientation
Proven success in high-volume, table service location
In-depth beverage knowledge
Computer Skills – proficient in Microsoft Office
Must have a thorough understanding of the health laws and sanitation codes
Must have an excellent understanding of P&L's and financial acumen
Experience in a fine dining restaurant
Sommelier Certification
Associate's Degree with 2 years Full Service leadership experience
Demonstrate a positive role model for MAGIC Selling
Supports and ensures food production following recipes and Food Division Best Practices
Orders food, beverage, dry and paper goods based budget and needs of the business
Preferred College degree and previous hospitality/food service supervisory/management experience. Safe food handling certification is required
Ability to read, write, and interpret instructional documents such as reports, procedure manuals and recipes. Excellent written and verbal communication skills
Strong leadership profile and excellent negotiation skills. Must be able to work safely and efficiently in a fast-paced environment. This position is required to use potentially hazardous restaurant equipment. Must role model and coach safe equipment use and food safety practices. Working understanding of Windows based systems
Develop and maintain a cross section of member relationships
Training of pool, bar, and cabana staf in policies and standards
Supervise setup and tear down of all banquet and catering functions
Supervise attitudes and appearance of service staff
Maintain productivity and staffing levels of all service staff, in all service areas
Handling complaints from guests and service staff
Readiness of all service areas including a la carte, banquet, meeting rooms and catering functions
Thorough knowledge of different types of food and beverage production
Thorough knowledge of different types of wine and spirits and their service
Must have five years experience in the food and beverage industry
Ability to schedule employees
Ability to train and teach employees on policies, procedures and standards
Ability to inventory and set up production areas
Must have ordering experience
Must have basic computer knowledge
Must be detail oriented and self motivated
Must possess a positive attitude and teamwork skills
Impeccable standards of appearance and footwear which is slip resistant, enclosed toe and heel
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Consistently offer professional, friendly and engaging service
Lead and manage the F&B Outlet team in all aspects of the department and ensure service standards are followed
To assist in the recruitment and training of F&B Colleagues
Balance operational, administrative and Colleague needs
Conduct regularly scheduled departmental meetings
Maximize revenues by communicating regularly with the Food and Beverage teams to implement agreed upon strategies, practices and promotions
Have full knowledge of all restaurant menus
Manage the departmental budget
Follow outlet policies, procedures and service standards
Follow all safety and sanitation policies when handling food and beverage
Other duties as assigned
Previous Food and Beverage leadership experience required
Previous Point of Sale System experience required
Computer literate in Microsoft Window applications required
University/College degree in a related discipline preferred
Excellent communication and organizational skills
Strong interpersonal and problem solving abilities
Highly responsible & reliable
Ability to work well under pressure in a fast paced environment
Ability to work cohesively as part of a team
Ability to focus attention on guest needs, remaining calm and courteous at all times
Oversee the daily operations of the restaurant and all beach food and beverage operations while maintaining staffing and cost controls
Manage and lead staff including hiring, scheduling, employee counseling and commendations
Ensure all food and beverage areas are constantly maintained for cleanliness
Practice necessary sanitation methods to ensure food safety standards are followed
Communicate via e-mail in a professional manner and follow computer use guidelines
Ensure departmental and company policies are followed
At least 2 years of previous experience as a restaurant manager or supervisor
Ability to multi-task and work with minimal supervision
Ability to understand guest's service needs and handle problem situations with professionalism
Working knowledge of food and beverage cost controls
Supports and Manages the Hotel Restaurant Bar while working closely with the Food & Beverage Director and other hotel departments
A true desire to understand and anticipate the needs of others in a fast paced environment
Candidates should possess proven leadership skill
High school diploma or GED; 5 years experience in the food and beverage, or related professional area
Informs and/or updates peers and subordinates on relevant information in a timely manner
Works with the Chef and restaurant managers to develop promotions, food and wine pairings, menu items and presentations
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Responsible for maintaining a high energy, positive, professional appearance
Must possess the following strengths: high energy, entrepreneurial spirit, motivational leader, effective communicator, and effective in providing exceptional customer service
California Food Handler's Certification required
Minimum of five years working in a high volume, full service dining environment
At least one year experience working in a fast paced casual dining environment
Demonstrated experience in development of management staff
Minimum local travel may be required
Valid Driver’s License required
Current CPR Certification required (From either Red Cross or American Heart Association)
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Maintain a thorough understanding of the Collective Bargaining Agreement and University policies and procedures
Respond to customer comments, concerns, and/or questions. Provide assistance with any guest issues
Open and close location, as necessary
Conduct spot checks of prepared foods for recipe compliance. Ensure recipes are carried out for accuracy. Conduct monthly inventory to ensure accuracy of cost of goods and inventory levels
Keep par levels accurate
Discover new products to stay on top of industry trends
Ability to ensure confidentiality of guest and hotel information
Must be a strong recruiter to ensure proper staffing and the finest staff in the local community
Planning and organization for both daily and long range goals and objectives
Meet with meeting planners / clients on-site inspections or in Pre-Con meetings to ensure proper understanding of program needs
Develop staff through progressive training and continuous review
Develop innovative menus and marketing strategically for the location
Train and develop team for out standing customer service
University Degree or College Diploma in Hospitality management or related field
Under the assistance of the senior F&B Manager co-ordinate the preparation of the Outlet annual budget and work to achieve the budget by monitoring and controlling the outlets operations, considering revenue and expenditure
On an ongoing basis, control and analysis departmental costs to ensure performance against budget; implementing corrective measures where necessary to produce positive business results
Demonstrate understanding and awareness of all company policies and procedures relating to Health, Hygiene and Fire Life Safety and ensure your direct reports do the same
Coach, counsel and discipline staff, providing constructive feedback to enhance performance
BS Degree on Hotel & Restaurant Management
Two years experience of Managerial position in a five star hotel
Competent in using IT systems relevant to Food & Beverage
Proven ability to instruct, train and motivate subordinates
Ability to prioritize tasks
Familiar with Health & Safety Procedures in the work place
Administrative skills
Run the restaurant operations to deliver great guest experience
Ensure that the restaurant achieve the target revenue set
Solicit guest feedback for service improvement and build the relationship with guest for loyalty
Effectively manage the restaurant by ensuring the following
Adhere to opening and closing procedures
Personally meet and farewell a minimum of 80% of your customers
Develop and implement Promotions Calendar for F&B products in restaurant
Recycle wherever possible
Liaise with Sales Manager during tender process to obtain new accounts; Food and Beverage specific
Works with superior in the preparation and management of the department’s budget. Duties include
Provide input for Restaurant strategy and input for budget process
Controls and monitors departmental costs on an on-going basis to ensure performance against budget
Minimum 2 years of experience in a similar role, previous experience in all day dining Restaurant preferred
Thorough knowledge of Food & Beverage outlet operations including foods, beverages, supervisory aspects, service techniques, and guest interaction
Ability to manage a large staff and apply basic supervisory skills to plan, organize, direct employees, coach, train and discipline, as necessary
Writing ability to compose various letters and document various reports, forms and orders, using correct grammar and appropriate vocabulary
Ability to walk, stands, and/or bend continuously to perform essential job functions
Ability to move up to 100 lbs., with wheeled assistance
Ability to lift up to 50 lbs., and to lift lighter objects overhead
Ability to manage a large team
Manages the staffing levels daily to ensure proper service and to control expenses
Creates revenue forecast and reports. Monitors restaurant budget
Manages department members that may include, but in not limited to: Assistant F&B Manager, Banquet manager, Food and Beverage Supervisors, Hostess, Server, and other food and beverage service staff
A pre-opening previous experience is preferred
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4 All department / hotel policies, procedures, and standards
Retrieve and organize group agendas according to departmental standards. Make note of changes as received from conference services, post in file and communicate to staff
Observe guests reactions and confer frequently with staff to ensure guest satisfaction
To carry out official orders of his/her immediate manager
Assist Assistant Managers with Coaching and Counseling as well as employee reviews
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To ensure the development and training of staff in new systems methods and procedures that may be introduced into department from time to time
To set a good example for management and staff with regard to punctuality, attendance - attitude and application to work
To maintain fair discipline and to foster a spirit of co-operation and pride in the daily work lives of the management and staff members throughout the restaurant operation
To attend management meetings as required, ensuring effective communication at all levels
To participate in service whenever required and to assist your staff where necessary
To maintain a presence in the BBar & Restaurant regardless of how few patrons are there
To deal with any complaints or queries in a courteous manner and to advise the Duty Manager of same
To create an environment which promotes employee morale and encourages the Team to have pride and commitment in their area of work
To maintain a harmonious work relationship with both Management and staff
To communicate positive attitudes, sincere interest and responsiveness to others needs and to interact in a positive way with management, staff and suppliers alike
Previous Food and Beverage Management or Supervisory experience of at least 2 years
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Supervise day-to-day activities of one or more food and/or beverage outlets. Plan and organize work. Communicate and enforce policies and procedures
Ensure all staff is properly trained and certified if applicable and have the tools and equipment needed to effectively carry out their job functions. Conduct training for all current and new associates
Work closely with General Manager in all aspects of day to day activities
Achieve budgeted revenues, control expenses and labor costs, and maximize profitability within all areas of the food and beverage outlet(s)
Ensure that all restaurant equipment (coffee and soda machines, registers, etc.) is in proper operational condition and is cleaned on a regular basis. Ensure that all restaurant facilities are cleaned, vacuumed, and properly stocked according to anticipated business volumes. Notify Engineering immediately of any maintenance and repair needs
Bachelor’s degree and culinary degree or certificate preferred
Ability to understand and positively impact P&L statements, cost of sales, food costs, inventory control, and safety performance necessary
Capable of effectively managing both front and back of house operations; as a result, strong interpersonal and leadership skills are essential
Food Manager Certification and Liquor License required or completion of this certificate within first six months of employment
3-5 years leadership experience in both front and back of house with similar restaurant dynamics preferred
4 years or more of hotel F&B management experience (preferably with Hyatt)
Hotel/Hospitality degree an asset
Clear concise written and verbal communication skills
Supports and Manages the Hotel Outlets while working closely with the Assistant Food & Beverage Director, F&B Director and other hotel departments
Responsible for short and long term planning of all Outlets including the Restaurant and the Lounge
Full understanding of Colleague engagement
Prior luxury hotel experience preferred
Hospitality Degree preferred
Prior labor experience preferred
Management of high end, luxury Food and Beverage experience
Proven ability to meet financial targets
Previous experience in complying with Food and Beverage brand standards
Ensure a safe working and guest environment to reduce the risk of injury and accidents. Completes accident reports promptly in the event that a guest or employee is injured
Manage shifts which include: daily decision making, scheduling, planning while upholding standards, product quality and cleanliness
Investigate and resolve complaints concerning food quality and service
A Bachelor's degree in hotel/restaurant management is preferred
At least 3 years of supervisory or management exp. in the Food Service or Hospitality industry
At least 1 year experience in fine dining
Ability to communicate effectively with clients, client's customers, and support staff
Previous experience managing in union environments preferred
Proficient in the following dimensions of restaurant functions: sanitation, security, company policies and procedures, personnel management, recordkeeping, and preparation of reports
Performs all positions within the department (reference job description for each position)
Creates staff schedule being sure to keep overtime to a minimum and gets the operations manager’s approval. Adjusts posted schedule as needed based on business needs and adhering to the established budget
Retains a strong working relationship and open communication with culinary team to ensure food quality and consistency, up to date product information, and the smooth flow of products from the kitchen to the guests
Works with operations manager to develops plans for new ideas, procedures, or products as a way of consistently improving both the department and strengthening the team
Orders and maintains beer, wine, and liquor inventory for the restaurant as well as front of house supplies and service items in collaboration with the operations manager
Implements food and beverage controls through the use of portion controls, standardization, and minimization of waste to help track and regulate usage to help reach and set budgets as communicated by the operations manager
Learns MICROS POS system and helps teach team how to accurately ring in orders for food and beverages, collects payment and run reports through the system
Processes payments from guests, handles cash, and works with accounting make sure all sales, payments, and payroll items are recorded accurately, balance correctly, and done on time
Obtains a thorough knowledge and understanding of food & beverage products, as well as the preparation time for these items, and uses this knowledge to train team members in order to better serve our guests and increase sales through suggestive selling
Monitors and observes food and beverages for quality and consistency using judgment in whether or not it is suitable to be presented to guests
Plans out sections for each meal period in accordance to the team’s abilities and skill sets, based on standards set by the operations manager
Ensures the dining room, deck, and lobby are clean and appealing at all times
Checks reservations and ensures restaurant is ready to accommodate these parties along with any special needs they may have
Works to ensure overall guest satisfaction and observes guest behavior in the dining room, lobby, and on the deck ensuring all company policies and service standards are being met via the operations manager direction
Obtains a thorough understanding of alcohol policies and procedures, ensuring both self and team follows the procedures as well as enforces them
Ensures all departmental paperwork is completed accurately and timely as set forth by the operations manager
Obtains a thorough understanding of food allergies and how they are treated and is able to provide basic first aid as needed
Effectively communicates with team members, guests, and vendors to reach goals set by the leadership team
Helps moves the department forward by practicing creative solutions, innovative ideas, cultivating a team atmosphere
Ability to communicate effectively with customers, as well as all levels of employees
Ability to observe and direct actions of subordinates, monitor all activity within the dining room and to inspect and maintain areas for which responsible
Ability to review and comprehend all necessary documentation
Ability to lift and carry stacks of menus weighing up to 10 pounds
Must be at least 21years of age
Knowledge of food, food product, food preparation, etc
Must be able to obtain all necessary licenses, including gaming
Must be able to obtain and maintain Best & ServSafe Certificates
Prepares working schedules and implements in computer according to the procedures
Creates a healthy atmosphere in where personnel can work with Maximum productivity and happy
To be fair to employees
Makes communication meetings with the staff and forwards feed backs to the Management if necessary
Fills out requisition forms for necessary materials from store
Checks daily reservation status and take necessary actions according to the reservation details
Makes daily service briefings with staff and ensures that service staff information’s are correct and accurate
Follow ups salary advance forms, salary slips, attendance sheets, trainings participants, employee of the month competition, up selling programs etc
Checks set-up before service linen, table chairs, etc
Checks quality of food & beverage items temperature, Presentation and quantity wise
Attends the F&B meeting or any other meeting instructed by
Responsible for aiding asst. managers with goal setting and development plans
Set schedules and jobs duties while maintaining employee’s hours for proper staffing
Prepare documentation for labor cost
Prepare documentation for food cost in conjunction with the Outlet Sous Chef
Coordinate departmental functions with other departments and agencies
Act in relation to team members, customers, and/or the general public in a manner consistent with the best interests of the restaurant
Insure team member safety by providing a clean, safe, healthy environment
Seven (7) years foodservice experience
Four (4) years supervisory experience
Two (2) year as a food service manager
Must have knowledge of P/L Statements, menu planning, culinary, cost control, budgeting, training, and inventory control
Have excellent leadership and communication skills and are able to manage a large, multinational team
Are passionate about providing an outstanding level of Guest service and who go out of their way to meet and exceed Guest expectations
Are cost conscious and capable of managing payroll and other operating costs without disrupting service levels
Are able to work in a team environment and contribute towards the success of the Food and Beverage department as a whole
Can develop and follow all outlet policies, brand and quality standards and operating procedures
Would work closely with the Marketing Department on marketing ideas and concepts for further business development of the outlet
Would liaise closely with the kitchen team on menu items and customer feedback
Associate Degree in F&B or Culinary Arts and/or related supervisor experience in F&B in a hotel/resort environment
At least 3 years of supervisory experience in beverage or an equivalent F&B supervisory position
Previous experience in training and mentoring of staff, knowledge of inventory management, scheduling experience
Ability to manage multiple tasks and remain calm in a very high paced and stressful environment
Excellent organizational skills with attention to detail while meeting targeted deadlines
Working knowledge of PC computer software programs (MS Word, Excel, PowerPoint, Access, etc.)
Demonstrates service attributes in accordance with industry expectations and company standards including
Preferably graduate of Hotel and Restaurant Management
Good knowledge of Microsoft Office
Chinese Restaurant Manager, Xin Cuisine Resume Examples & Samples
Analyze food and beverage statistics through point of sale system
Effectively manage the restaurant by ensuring that implementation of standards as detailed in the departmental standards and procedures manual are adhered to
Encourage and motivate staff to provide optimum service during all shifts
Perform hands-on operational work and lead by example
Share recommendations and guest comments to Chef and Food and Beverage Manager to reflect current customer profile
Anticipate market changes and review operations when necessary
Manage customer database and utilize effectively
Up-sell property facilities
Diploma in Hotel Management or Food and Beverage
At least 4 years of related experience including supervisory experience
Proficient in MS Office
Strong knowledge in Food and Beverage
Assistant Bar & Restaurant Manager Resume Examples & Samples
Able to work in all areas of Food & Beverage, primarily Bar & Restaurant
Stong food & drink background in a supervisory or management role
Team culture & development focussed
Commitment to delivering exeptional levels of customer service
Ensures compliance with operational standards, company policies, federal/state/local laws, and ordinances
2+ years of prior restaurant management experience
Awareness of state and local liquor laws
High Potential Restaurant Manager Resume Examples & Samples
Enforces safety and sanitary practices and maintenance for the entire restaurant
Some college level course work or degree a plus
Excellent communication, both written and spoken
Must be extremely flexible and have the ability to manage multiple projects with strong attention to detail
Must exhibit the highest level of professionalism in dealing with sensitive and confidential information
Must be is self-motivated, results driven, able to handle multiple tasks in a time sensitive environment, flexible, willingness to understand the business, and possesses proven organizational and critical thinking skills
Evolves working methods in line with brand philosophy
Develops team spirit and motivation by creating a good working atmosphere
Carries out annual performance appraisals on managers under his/her responsibility, sets targets and ensures
Maintains records of team member performance and dining room food and labor costs
Schedules periodic team member meetings in order to update and ensure correct execution of restaurant policies and procedures
Works with senior management to develop and implement new service policies as required
Assists in the development of marketing plans to obtain long and short-term goals
Develops operational budgets, forecasts and capital exenditure plans
Reviews Shopper Brand Outlook Survey Reports with team members and management to learn how to develop a strategy to increase positive ratings
Manages the Food and Beverage team to include efficient staffing, team member development and training, performance management and policy enforcement
Five years food service management experience as a restaurant manager or assistant restaurant manager in a high volume restaurant. Experience in a multi-venue Quick Service Restaurant (QSR) preferred
Four years food service management experience as a high volume coffee shop outlet
Proficient knowledge of Microsoft Office to include Word, Excel, Access and Power Point and Microsoft Project
Ability to push and pull heavy items and equipment
Trio Restaurant Manager Resume Examples & Samples
Discounted parking
Competitive Benefits Package
A skilled team of best in class hospitality professionals
Restaurant Manager With Experience Resume Examples & Samples
Leads the Restaurant team
Promotes the point of sale and services to customers
Manages busy evenings and events
Is responsible for the restaurants cash holdings and scrupulously respects cash management rules
Is responsible and accountable for restaurant revenue, stock and staff
3-5 years successful restaurant management experience with a strong knowledge of the food & beverage service process, preferably in a hotel environment
Proven leadership and interpersonal skills to enhance both the presentation and service standards throughout the operation
Solid wine knowledge with the desire to improve wine knowledge
Guest service oriented with exceptional communication, time management, and upselling skills
Strong working knowledge of POS systems
Must be willing to work a flexible schedule, including evening and weekends, and as necessary to meet the guests needs
Safehouse Chicago Restaurant Manager Resume Examples & Samples
Assists Manager in the direction and supervision of food servers, bus persons, host(esses), bartenders, and other staff in reference to schedules, service standards, training, motivation, and safety
Assists in ensuring that restaurant complies with sanitation and safety standards for guests and associates. Checks that all equipment is in working order. Visually inspects and take action to ensure that facilities in restaurant look appealing and attractive to guests. Follows up on work orders so repairs and maintenance of facility are completed on a timely basis
Monitors product quality and guest satisfaction in restaurant. Ensures that food quality is consistent, appealing, and prepared to guest specifications. Interacts with guests to obtain feedback on quality of service and food in outlet
Documents inventory forecast usage and monitors supply so that restaurants are stocked with linen, glassware, silverware, china, and condiments in order to provide service
Participates in marketing efforts of restaurant, creates menu ideas, surveys competition and reports food trends, and assists in preparation of specials. Interacts with customers to determine needs, satisfaction, and resolve conflicts
Implementing and supporting hotel policies and procedures
Excellent mathematical abilities in order to determine and track inventory, controls, revenue productions, and other financial statements
High school diploma required. College education preferred
A real passion for guest engagement and service standards
An ability to create positive guest feedback and to drive KPI feedback and Trip Adviser comments to the next level
You will come from a restaurant or hotel background, with experience in managing & leading a large team
As well as having a positive & enthusiastic attitude you will bring energy, motivation and a desire to succeed
You will be looking to grow and develop your career in a unique fun and fast moving UK and Merlin first environment
Preferably you will have experience of managing recruitment, training & developing people and will understand the pressures of managing a large team throughout a full trading year
You will have a good eye for detail, high standards and be clear and engaging in your communication to both staff and guests
Assists Restaurant General Manager (RGM) in ensuring all employees are trained
Assists RGM in maintaining appropriate staffing and prepares weekly schedules
Assists in administering all paperwork in a timely manner
Assists in analyzing profit and loss statements and in meeting established sales plan for unit
Maintains and records accurate inventory
Must have 1 year of supervisory experience working in the restaurant industry
Ability to implement policies and procedures
Assists with staffing level and determining which staff are assigned to each shift
Manages all employees to maintain high employment quality standards including hiring, development, counseling, promotion, discipline and termination, as appropriate
Responds to guest comments and seeking opportunity to build guest count while educating and empowering others to act in similar capacity
Maintains current and accurate collateral in areas in front-of-the-house
A minimum of 3 years restaurant management experience in casual upscale dining preferred
Customer service focused and oriented
Must be able to work an average of 55 hours work per week
Skillful planner with knowledge of basic business fundamentals
Strong communication skills with the ability to resolve conflict
Outgoing personality with expertise at developing relationships and leading others
Infectious, positive attitude that inspires others
Must be able to stand and walk for periods of eight to ten hours in length, each shift
Must be able to reach, bend, balance and transport various objects weighing up to 30 lbs repeatedly during a shift. At times it might be necessary to lift up to 50 lbs
Gerente de Cocina Restaurant Manager Resume Examples & Samples
Majority of the time spent using independent judgment in making employment-related and business decisions, or effectively recommend such decisions including but not limited to product and department related strategies, hiring, promoting, disciplining, suspending, discharging, rewarding or otherwise engage in resolving Partner-related matters
Oversees the department including providing a safe work environment, training, developing and performance appraisals; customer service; ordering, display rotation, controlling shrink, product quality, sanitation, inventory control, work scheduling; receiving, pricing, stocking, and signing of merchandise; and financial results
Responsible for the overall direction, coordination and evaluation of the department
Develop and lead a retail sales team to provide customer service at the highest level in all areas
Effectively promote services/products to maximize sales
Orders product to maintain inventory
Monitors department budget and payroll including product, labor, and expenses
Builds relationships with customers and builds customer service through Partners
Executes merchandising programs
Maintains safety/sanitation of equipment and department
Promote marketing and store events through powerful planning, merchandising and taking advantage of traffic
Achieves sales goals; prepares projections/forecasts, reviews financial tracking information, addresses performance opportunities and budget discrepancies, communicates sales goals to Partners
Achieves gross profit budget by preparing projections/forecasts, controlling inventory, managing and reducing food costs, ensuring the accuracy of invoices, managing the conversion process for perishable shrink, reducing supply usage and managing shrink
May perform all duties of a representative or specialist as needed
1-3 years experience
Proven leadership experience in a complex environment with multiple direct reports
Ability to oversee a high volume production team
Ability to demonstrate personal initiative and exceptional customer service
Ability to delegate, organize and plan effectively
Thorough understanding of retail accounting
Proficiency on HEB systems (XPTR, IMS, CICS2) preferred
Ability to supervise, train, and cross-train staff
Maintain sanitation standards throughout the work area
Maintain and control a high level of guest service
Responsible for the hiring, training, supervising, and disciplining of the staff
Demonstrate exceptional F&B knowledge
Be visible in the operation, provide recognition, promote good public relations, and handle complaints, concerns or special requests for guests, clients, and group contacts
2-5 years previous employment in a related position required
College degree preferably specializing in hotel/restaurant management
A working knowledge of guest service, cost control, labor control, menu writing, merchandising and accounting
Assists Manager in the direction and supervision of food servers, bus persons, host(esses), expeditors, and other staff in reference to schedules, service standards, training, motivation, and safety
Interview, select, train, supervise, counsel and discipline restaurant staff for the efficient operation of the outlet. Organize and conduct pre-shift and monthly departmental meetings communicating pertinent information to the staff, such as house count and menu changes. Schedule and direct staff in their work assignment
Maintain relationship with other departments in hotel
Daily tracking of emails, Q times, post shift, payroll, and administrative duties
Strong knowledge of Food / Beverage operations and preparation techniques
Knowledge of Beverage operations and wines
Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact, and diplomacy to defuse anger, collect accurate information, and resolve conflicts
One to three years experience as a manager or assistant manager of restaurant operations
Restaurant Manager With Bakery Exp-greater Resume Examples & Samples
Lead all or some People aspects of a Panda Express restaurant including hiring, training, coaching, and development
Applies thorough knowledge of all policies, procedures and practices utilized within unit managed
Demonstrates knowledge of PRG operations and objectives
Three years supervisory experience in hospitality management with emphasis on F&B required
Point of Sale system experience required
RTP experience preferred
Proficiency with MS Office including Excel, Word, Outlook and Publisher required
Must have valid driver’s license without limitations or restrictions and meet company’s insurability standards (will be required to complete Motor Vehicle Record)
Must interact and maintain positive relationships with guests, co-workers and management consistent with SSRC’s Service Excellence standards
Oversee all phases of Haymaker F&B operations
Ability to physically participate in a fast paced environment in day to day front/back of house operations
Hires, trains, schedules and develops all members of the kitchen staff
Supervises, assigns and delegates tasks and gives direction to the kitchen staff throughout the shift
S/he must be able to safely operate kitchen equipment and have the ability to use knives appropriately
Can perform basic reading, math and measurement calculations in English
Restaurant Manager Waypost Deli Resume Examples & Samples
Maintains and encourages open communication between all team members in the dining room
Responsible for regulating and overseeing team member’s safety
Ensure that all Team Members are knowledgeable of and adhere to all PNK Service Standards
Execute and share all Food and Beverage department policies and procedures
Extraordinary customer service skills
Must be familiar with menu including drink list
Three (3) years supervisory experience
Able to maintain a valid state-issued Driver’s License and pass an MVR check
Motivate & Mentor: Lead, coach, and teach your team to be the best they can be
Drive Excellence: Deliver an amazing guest experience
Lead & Inspire Hospitality: Ensure guest satisfaction through unforgettable service and by living our message: “we are truly glad you are here and we will do everything we can to make you want to come back”
Supervising the levels of products and service, guest satisfaction, marketing, operating costs and hygiene
Coordinating and supervising the preparation, presentation and service of food and drinks to ensure the highest quality at all times
Attending Food and Beverage meetings relating to, but not limited to, the following: overall Food and Beverage financial results and profitability, projected business, operations results and problems, new policies, quality improvement, sales improvement and productivity improvement
Keeping up to date with industry trends, systems and best practice
Training and coaching of employees to enhance performance
Minimum 2 years experience in the same role in a 5* Hotel or from a reputed restaurant
Preferably Lebanese national
Excellent communication skills both written and verbal
Inspect restaurant daily to ensure high quality food and food presentation and cleanliness
Ensure side work duties are complete and tables are set before, during and after operating hours
1-2 years food service experience in a full service restaurant or similar setting preferred
1-2 years supervisory experience required
Must be proficient in general computer knowledge, including a working knowledge of point of sale systems
Social Media Marketing experience preferred
Carrying or lifting up to 50 pounds
Restaurant Manager BR Prime Resume Examples & Samples
Supervise and coordinate activities of dining room staff to ensure that guests receive prompt and courteous service
Maintain contact with kitchen staff, serving staff, and customers to ensure that dining details are handled properly and customers' concerns are addressed
Responsible for Food Line Check – to constantly ensure that all ticket times and food quality meet Beau Rivage established standards
Determine financial and operation objectives for the department; assist in developing the budget and business plan; analyze profit and loss statements by comparing actual with forecasted performance to determine area's effectiveness
Manages and leads staff including hiring, scheduling, employee counseling, etc
Greets and seats guests when needed, and maintains a visible presence within restaurant
Must be able to perform all subordinate functions including Hostess, Food Server, Bus Person and Cashier
Performs other duties as required or assigned
Responsible for daily pre-shift meetings, as well as, conducting regular staff training meetings
Achieves all Service, Financial and Human Resource goals set forth by the Director of Restaurants
Must have exceptional communication, interpersonal and customer service skills
Must have strong leadership skills, table touching skills and be people centric
Must possess proficient computer skills including Word, Excel, Outlook and Access
Must have the ability to stay focused and set direction for team as well as follow directions
Must have professional appearance and demeanor
Must possess good recall, have people development skills to build and engage team
Must be creative and have the ability to speak, read and write English
Mason Street Grill Restaurant Manager Resume Examples & Samples
Maintain profitability of outlet to support hotel operations. Control payroll and equipment costs. Ensure par stock levels are maintained by calculating inventory, ordering and retrieving supplies
Maintain relationship with venders and fellow restaurants
Track all private parties
Track all menu abstracts for periods as well as YTD
Utilize POS computer to accurately charge customers and revenue reports. Input and retrieve data and change computer procedures using complex series of keypunches to program system
Directing and coordinating the activities of all assigned personnel and departmental responsibilities
Maintaining an appropriate level of community public affairs involvement
Assessing and reviewing the job performance of subordinates, and maintaining records of assigned employees according to policy
Daily tracking of emails, payroll, Q times, post shifts and other assigned duties
Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger, collect accurate information and resolve
High school diploma required. College degree not required but equal work experience required
Position requires 2 years previous Food & Beverage and supervisory experience
Knowledge of Microsoft Word, Excel, PowerPoint helpful, Outlook, and POS systems
To maintain and promote a professional and high standard of conduct at all times within the team
To actively promote hotel initiatives and gain participation from team
To raise any areas of concern regarding team members with the Outlets Manager
To contribute to positive team member morale and participate, implement or create activities that enhance this
To ensure all necessary administration is carried out, including Kronos and daily report
To help maintain the presentation and cleanliness of Glass Brasserie, and ensure that team members are continually partaking in given duties and productivity is maximized
To monitor the completion of the cleaning roster on a weekly basis
To deal with any on shift problems in a professional and efficient manner ensuring that any major issues are escalated to the Outlets Manager as necessary
To support team members in effective complaint handling
To ensure the team are fully briefed on the shifts events so that they can adequately prepare
To run debriefs with the team after a shift
To manage all payroll and beverage cost effectively according to budgets and forecast
To monitor the correct billing and accounting of all transactions
To help maintain the profitability of operations and ensure that you are analysing all margins and cost prices
Provide the necessary leadership to ensure the WHS and IM provisions of the WHSIM system are carried out at all times and to the stated standard
Take the necessary management actions and make decisions, consistent with the intention of the WHS policy
Develop and implement plans, procedures and actions to ensure WHS policy objectives and targets are met
Ensure that minimum standards are established and maintained for plant, materials, equipment, product, buildings and Team member work activities
Discounts of up to 25% on products and services in participating Hilton outlets
Responsible for ensuring that all financial and personnel/payroll related administrative duties are completed accurately, on time and in accordance with company policies and procedures
Engage in ongoing development of management and staff while holding them accountable for performance and maintaining standards. This includes the use of new hire orientation, effective performance management and coaching and counseling to achieve desired employee behavior, consistent with company policies
Maintain a professional restaurant image at all times; ensure adherence to proper uniform and appearance standards
Continuously generate innovative new ideas and promotions to maximize and increase revenues; leverage local relationships to drives sales
Exhibit efficiency in completing job requirements through working with a sense of urgency, consolidating tasks, delegating and empowering others while managing their efforts
Ensure positive guest service in all areas. Investigate and respond to complaints, taking any and all appropriate actions to turn dissatisfied guest into return guests
Manage shifts which include: daily decision making, scheduling, planning while ensuring consistent high quality food preparation and service
Interview and hire new team members, while promoting growth and development of internal talent
Other duties as assigned to meet business needs
Full Service Restaurant Manager Resume Examples & Samples
Possess an understanding of offerings, instill passion in team members for menu offerings, break down knowledge barriers and educate team members so they can provide incredible service to guests
Implement new programs and menu items to create excitement amongst both guests and employees
Spend time on the dining room floor to build rapport with and assist guests, drive knowledge-based service, and create a positive and energetic atmosphere
Act as a knowledgeable resource on bar area operations for the bar staff; provide mentoring, training and coaching as necessary to ensure employees are exceeding the expected levels for food and service
1 or more years of experience at the Team Leader level or above, or a prior supervisory/coordination role in a full-service restaurant work setting
Strong culinary, food and beverage knowledge
Managerial/ supervisory experience including but not limited to, interviewing, selection, disciplinary action, employee development and managing financials
Use available resources to pursue goals and challenges with the intent of achieving results, striving for continued excellence and taking appropriate risks (Managing the 5 Measures)
Possess strong listening skills and hear many points of view without bias, asking clarifying questions to check for understanding
Practice process management, organizing and coordinating activities and/ or people to get things done through execution and monitoring of recurring processes to achieve a high level of performance
Use personal experience and passion to act as a source of culinary knowledge to educate customers and employees while evaluating financials to ensure quality and maximize results
Degree in Food Service Management or Hospitality, or equivalent experience
Experience with providing excellence in service, having a guests first approach creating an experience in which guest want to return
Experience with a restaurant point of sales, inventory, system such as Micros, open table
Front of the house restaurant experience, including bar knowledge
Back of the house restaurant experience, including strong expo skills
Passion for food and beverage; knowledge of food and beverage pairings
Sb-bear River Restaurant Manager Resume Examples & Samples
Must have previous food and beverage experience
1 years supervisory or manager experience in hospitality management (emphasis on Food and Beverage) required
Oversee all phases of restaurant operations, ensuring all facilities and equipment are in proper working order, maintain impeccable cleanliness standards, closely monitor opening and closing procedures for the restaurant
Manage employee or HR issues, for example attendance records, for front of house, culinary, cleaning staff, working closely with the Bear River’s Chefs; provide support in all staffing and scheduling requirements for Bear River and execute continued training of service standards for staff
Create weekly labor/revenue forecasts while working with Director on all staff payroll procedures and Kronos timekeeping and credit card tips reporting
Assist with Inventory of all on-site products in an accurate and timely manner and closely administer and monitor all theft prevention (shrinkage) procedures
Participate in food safety audits weekly and ensure that temperature checks are completed daily
Ensure understanding and compliance with all company policies and procedures as well as any regulatory requirements
Sb-hazie s Restaurant Manager Resume Examples & Samples
Proven guest relations and employee relation skills
Must have Microsoft Office proficiency to include Excel, Word, Outlook and Publisher programs
Oversee all phases of restaurant operations
Oversee all staffing/scheduling requirements
Oversee all employee or Human Resources issues, for example attendance records, performance reviews, for front of house, culinary, cleaning staff, working closely with the Banquet Manager and Chef
Implement training program of service standards for all staff
Create weekly labor/revenue forecasts. Manage all staff payroll procedures and Kronos timekeeping
Maintain accuracy of all banks, manage and audit all cashier open and close procedures
Perform inventory of on-site products in an accurate/timely manner; maintain beverage levels and ordering
Closely administer and monitor all theft prevention (shrinkage) procedures
Johnny Rockets Restaurant Manager Resume Examples & Samples
Achieves restaurant unit financial plan
Executes marketing plans and promotions
Hire and train all Johnny Rockets Team Members in accordance with company policies and procedures
Menu Engineering, Beverage Program management
Enforces and implements organization policies, goals, and federal, state, and local laws
Adheres to and upholds Company Policies and Procedures
Ability to work in a fast pace environment
Plan and review department work schedules
Make sure all locations are up to Department of Health standards are maintained at all times
Manages supervisors who supervise 60+ employees
Ensure that all requirements of the Johnny Rockets brand are maintained in day to day operations
3 Years management experience in Restaurant industry
Exceptional work ethic and attention to detail
ServSafe or Food Safety Certification required
Must be able to lift a minimum of 25 pounds
Must be computer proficient
Knowledge of restaurant management concepts, labor management, P.O.S. systems, inventory control, safety/sanitation regulations, and labor laws
Must be able to work weekends, holidays, and other shifts as necessary
Valid Driver's License and a clear driving record
All other duties assigned or necessary to support the park as a whole
Restaurant Manager With International Experience Resume Examples & Samples
Launch new restaurant concept
Manage the outlet in a professional, efficient and flexible manner considering the standard of Operation
Strong focus on teaching and training the existing team
Provides prompt, courteous customer service by discovering customer needs and management support
Manages food services in accordance with Department of Health and Company Standards
He/She effectively manages and grows the sales of the food service program; by directing sales, promoting, merchandising, and implementing new programs & communicating to vendors, managers, and other appropriate personal on marketing activities
Plans and prepares work schedules. Supervise coverage of shifts left vacant due to emergency or lack of food services personnel and fill as needed
Helps analyze financial data including shortage to identify business opportunities, determine proper action plan, and increase of sales
Monitors and ensures compliance with all contractual merchandise agreements and reports any discrepancies to management
Assists and supports management to promote strong sales, by focusing on the team. Assist in recruiting, hiring, training, and coaching to develop top performing team members. Ensures team members are current on product offerings and promotions
A minimum one year of retail, fast food, or sales management experience is required
Demonstrates ability to read, understand, and utilize profit or loss reports and other store reports to affect change
Demonstrate ability to communicate effectively with customers, team members, suppliers, vendors, and management on a daily basis
Ability to exercise sound judgment when receiving assignments, due dates, and general procedures
A substantial and successful track record in profitable food & beverage management while maintaining integrity and professional bearing
Possess knowledge of accounting and budgeting along with the ability to compile facts/figures and analyze information that involves data manipulation or interpretation to arrive at logical conclusions
Ability to anticipate and identify issues and exercise initiative to investigate, interpret and weigh alternatives to reach logical conclusions and make sound business decisions
Display consistent professional leadership while simultaneously handling competing and changing priorities and projects
Remain positive, resourceful and possess the ability to improvise while working in a fast-paced environment, sometimes under pressure
The ability to effectively and efficiently schedule, manage and delegate work
Appropriately and effectively interview, hire, motivate, develop, monitor and address staff performance matters
Possess excellent listening, verbal and written communication skills with professionalism, diplomacy and confidentiality
Hotel & Restaurant Manager Resume Examples & Samples
Establish all administrative and minimal human resource duties
Perform basic accounting, budgeting, credit policies, and complete all paperwork
Perform and maintain all databases for hotel ordering and inventory
Take a synergistic approach to procurement and shipping within the Organization Maintain all reports and correspondences
Cost control for: rooms, meals, employees, supplies and equipment
Allocate budget for all departments
Review all timesheets and limits over time hours for cost control and maintains work schedules
Maintain customer service for all guest and looks for ways to improve
Plans and coordinates with the Head Cook regarding restaurant and catering duties
Review purchases with Head Cook regarding food and supply orders
Take food orders in-person and over the phone
Maintain all advertising for restaurant and hotel
Oversee and/or process reservations, billing, and advance registration for private and commercial guests
Inspect rooms, hotel, and restaurant, grounds for safety, cleanliness, and appearance
Maintain and adhere to all policies and procedures
Carry out supervisory duties in accordance with the organization policies and applicable laws
Interview, hire, and train employees
Perform performance reviews and employee relations
Contribute to building a positive team
Other duties upon request
Associate’s degree in hospitality or related area (required)
1-2 year’s experience in the hospitality and restaurant industry (required)
1 year of supervisory and/or management skills (required)
Ability to work in a remote location on a 3-week rotational schedule
Must be able to interpret and disseminate documents such as safety, operations, maintenance, and manuals
Ability to calculate percentages, discounts, commissions, proportions, interests, etc
Interpersonal and excellent communication skills
Excellent customer service skills, ability to speak in front of a group
Must be proficient with Microsoft Suite: Word, Excel, Access, Outlook, and hotel programs
Must demonstrate a good attitude and ability to work as a member of a team
Position requires self-motivation and the ability to work effectively under a minimum of supervision
Must be able to multi-task efficiently, work in a fast paced environment on multiple projects, and have a strong attention for detail
Restaurant Manager Club / Starbucks Resume Examples & Samples
Ensures proper service
Extensive knowledge of restaurant operations, including menu planning, food, liquor and labor costing, budget, financial statements
Able to maintain a valid state-issued Driver's License and pass an MVR check
Must be able to pass a drug and background check
Restaurant Manager Table by Market District Resume Examples & Samples
Establish restaurant business plan by analyzing restaurant demand; benchmarking others in the community; identifying and evaluating competitors; preparing financial, marketing and sales projections
Control purchases and inventory, negotiate prices and contracts, develop preferred supplier and vendor lists, review and evaluate successes and opportunities
Make each guest a member of the Market District family by developing and implementing marketing, advertising, public and community outreach to make our restaurant the talk of the town! Evaluate results, and identify and track changing demands
Ensure that restaurant and bar quality, service and safety standards are met by recruiting, selecting, orienting, training, and coaching Restaurant team, communicating job expectations and making sure that everyone is putting their best foot forward each day!
Identify strengths and opportunities on the Restaurant team and think strategically when making moves and scheduling. Remember, leaders develop future leaders and we're counting on you to identify Team Members who are poised to rise through the ranks. Our people are our best asset!
Provide motivational leadership to an amazing team, focusing on respect, setting an exemplary example, and remembering that food is FUN! Recognition, team development and continuously raising the bar should be second nature in this role
Maintain professional and technical knowledge by tracking emerging trends in the restaurant industry, attending educational workshops, reviewing professional publications, establishing personal networks, and benchmarking state-of-the-art practices
Restaurant Manager Fine Dining Resume Examples & Samples
Extensive wine knowledge and ability to develop wine program
Monitor the staff levels and provide feedback to management on the assigned Associate’s performance and expertise. Assist in determining the appropriate training and/or disciplinary actions required to correct noted deficiencies for the associates within the department
Ensures outlet operations are run in a smooth, efficient manner to ensure customers satisfaction
Monitors job performances of all the associates and provides feedback on same to aid the associates in developing and enhancing skills
Ensure effective training is conducted with regards to pairing food with the right wine
Circulate through outlet and coordinate activities of service personnel to provide efficient and courteous service to guests
Understand financial reports and apply the information in a timely and practical fashion to improve the operation
Provides the highest quality of service to the customer at all times
Supervises and coordinates the activities of the dining room staff
Interprets company policies and provides a safe working environment by ensuring compliance with safety programs
Monitors and ensures compliance with all WHI policies and procedures
Ensures adherence to the Employee Conduct Policy
Interview applicants. Orients and trains new employees. Conducts ongoing training of all restaurant employees to increase job knowledge and skill level
Coaches and counsels employees to encourage positive behaviors and correct negative behaviors
Conducts regular department meetings to review new procedures and solicits input from all employees
Promotes teamwork and employee morale
Interprets job specifications to dining room and assigns duties
Initiates or suggests plans to motivate employees to achieve work-related goals
Monitors dining room uniform standards
After service training, assists in ensuring staff continues to learn the importance of excellent service
Inputs weekly payroll as required and properly stores previous week time cards. Completes weekly progress report and reconciles with payroll register
Counts bank and verifies amount
Prepares cash register for operation
Reads manager pass on log, checks schedule and calls in staff as needed
Unlocks all accessible areas and checks for cleanliness and operability
Makes assignments for shift to include extra cleaning assignments
Balances all credit cards at the close of the shift ensuring that each one has been approved for the appropriate amount and has been entered as a journal entry
Closes out register
Counts and locks up cash drawer
Makes appropriate notes in manager pass on log
Performs Manager on Duty activities as needed
Meets productivity and budgeted financial goals
Communication with staff and with other departments
Develops and implements suggestive selling programs and promotions
Assists staff when needed in order to best serve the guest
Meets with sales and food and beverage departments once a week to verify group forecast and orders any special services as needed
Briefs all employees at start of shift of special needs for the day or week
Makes sure that all liquor deliveries are put away in a timely manner
Assists in drawing up a master cleaning schedule, gives to each employee in writing and follows through on its procedure
Helps extend inventories
Wears proper uniform and name tag at all times in accordance with the Standards of Personal Appearance
Has a thorough knowledge of emergency procedures
Practices safety standards at all times
Is able to move items weighing up to 30 pounds
Other duties as assigned of which the employee is capable of performing
Ensure associates have current knowledge of outlet offerings, products, services, facilities, events, pricing and policies and knowledge of hotel and local area
Develop weekly staff work schedule, based on forecasted occupancy while monitoring labor costs in accordance with budget
Maintains regular attendance and is consistently on time
Personally demonstrates a commitment to customer service by anticipating and responding promptly to guest needs
Bachelor's degree (B. A.) from four-year college or university; or one to two years related experience and/or training; or equivalent combination of education and experience
Ability to write routine reports and correspondence
Ability to calculate figures and amounts such as discounts, interest, commissions, and percentages
Lift up to 25 lbs
Push / pull up to 25 pounds
Actively support the Theme experience
Company Philosophy Demonstrate knowledge of Meyer Jabaras Journey structure, its practices, culture, terminology, organizational and general structure
Assist in identifying and implementing a successful marketing plan for assigned outlets
Assume responsibility of daily operation of all assigned outlets
Assist in working toward positive financial results through effective use of forecast data, proper scheduling and responding to purchasing and requisition procedures, cash and credit policies and overall follow-up to issues that affect profit or loss
Ensuring that scheduling functions are performed accurately and on a timely basis
Demonstrate strong working knowledge of the department procedures
Portray a professional manner with regards to appearance, behavior, ethics, and compliance with policy
Promote effective people / supervisory skills by creating a positive and productive work environment
Develop associates for future promotion within the Meyer Jabara Family
Aid the Restaurant in completing month end inventories and menu abstracting
Preparing the monthly P&L Critique
Monthly Plans and Actions
Art of Hosting
Written/verbal communication skills
Highly Motivated
Miller Time Pub & Grill Restaurant Manager Resume Examples & Samples
Utilize POS system to accurately charge customers, track revenue reports and ensure timeliness of food and beverage. Input and retrieve data and change computer procedures using complex series of keypunches to program system
Implementing and maintaining hotel housekeeping, sanitation and cleanliness standards in all areas of the hotel
Maintain relationship with vendors
Administering sales promotion programs and employee sales incentive programs
Directing and coordinating the activities of all assigned personnel and departmental responsibilities in the restaurant
Ensuring the highest quality of food and beverage, and service related to the operation
Minimum two years of post high school education
Two+ years of full employment in a related position
Requires thorough knowledge of the restaurant/hotel practices and procedures in order to perform non-repetitive analytical work. May require knowledge of policies and procedures and the ability to determine course of action based on these guidelines. Supervision, management and communication skills are required
Requires ability to investigate and analyze current activities or information and make logical conclusions and recommendations. Ability to make decisions which are generally guided by established policy and procedures
Leadership skills to motivate and develop staff and to ensure accomplishment of goals
Able to set priorities, plan, organize, and delegate
Written communication skills to be concise, well organized, complete, and clear
Ability to work effectively under time constraints and deadlines
Ability to move throughout all food and beverage areas and continuously perform essential job functions
Command of the English language both written and verbal
Related Job Titles
Resume Example for Restaurant Manager
How to make a resume for a restaurant manager.
When writing a resume for the restaurant manager, it is important to write about the available education, work experience in a similar position, and your key knowledge (overseeing the functioning of the restaurant, planning all the work, managing the staff of the restaurant, collaborating and controlling suppliers) in order to positively stand out against the background other contenders for the position of a restaurant manager. You can add a description of specialized technical skills. Other important skills include the following points:
Organization and planning of the restaurant;
The effective functioning of production equipment
Knowledge of the nuances of the restaurant;
Management of productive resources;
Knowledge and control of supply;
Knowledge of health and safety rules;
Knowledge of production monitoring systems;
In the resume, you can add non-important skills not related to the specialty but quite important in the professional plan. Such skills include accuracy, the ability to take control of various stressful situations, and quality organization of the restaurant.
Job description
A person in this position is responsible for managing the restaurant - he controls the costs of operating the restaurant, controls the quality of customer service, supervises the work of the staff, and develops directions for development based on the needs of the restaurant's customers. It is independent work with a high intensity of contact with people (a person in this position should be as communicative as possible with the clients, suppliers, and other people). The restaurant manager should be prepared for many stressful situations (must resist stress).
What does a person in charge of a restaurant manager do? (key responsibilities)
Monitoring of the state of the modern market and competitive activity;
Customer needs analysis of the restaurant;
Support for contacts with suppliers and subcontractors;
Managing restaurant staff and customer service quality care;
Definition of the schedule of team chefs;
Control the level of stocks and purchases of products;
Compliance with external and internal standards;
Attention to the atmosphere and maintaining an appropriate level of cleanliness in the restaurant;
Carrying out formalities related to the operation of the premises;
Execution of budget rules established by the restaurant administration;
Conducting training for employees;
Recruitment of new employees;
Creation of promotions;
Responsibility for compliance with the rules of fire safety;
Implementation of control over observance of personnel policy of labor legislation.
The restaurant manager must have a gastronomic education and must have experience in this area, especially in managerial positions . Also, the necessary knowledge of English, computer skills, as well as a very good knowledge of various gastronomic issues. The person who holds such a position should have the personality of a leader - an important ability to motivate the staff and build a positive relationship with them. The restaurant manager should be operational, well-organized, analytical, and stress resistant.
Openness and communication are also useful properties that will provide the manager with a great opportunity to build a happy relationship with restaurant customers. Have you ever wondered who is busy and solves all aspects of the restaurant for it to function properly? How can this person at the same time organize the work of the whole team, take care of supplying the necessary products and prepare the concept of a cultural event? Meet the restaurant manager whose hard work makes visiting your favorite restaurant not a nightmare but a pleasant time. The restaurant manager is the person who manages the restaurant's activities and the work of the staff. Also, his main duties include: caring for a pleasant atmosphere, decor, climate, and aesthetics of the restaurant, organizing various parties: banquets, concerts, artistic programs, cultural meetings and special events, and financial matters.
If your place (restaurant) is tastefully decorated, the design is designed, and all formal and paper issues are successfully closed, you managed to hire a brilliant chef , several chefs, and other additional staff (waiters) , you have organized a variety of menus and are waiting for the official opening of your restaurant rooms. At this stage, you begin to ask several questions: Are your premises adapted to customer requirements? Is there enough room for them? Will the staff solve the crisis? Are there delicious dishes for customers? Is there enough inventory of products? What to do if the supplier does not deliver the ordered products? The task of the real restaurant manager is to find answers to these and many other important issues; without an immediate solution, the restaurant ceases to function properly.
How to become a restaurant manager, and what professional skills do you need?
Initially, you will need a first-level or second-level degree or a faculty course closely linked to studying hotel business and gastronomy. The knowledge gained during the training can be supplemented by postgraduate education in management or marketing. Remember that academic knowledge is the first step toward becoming an effective restaurant manager. Knowledge of foreign languages, the ability to manage human resources, and long-term planning activities are the absolute basis for this post! Professional knowledge of computer office programs will not be detrimental either - they will be especially desirable and often used in the workplace; they will simplify and automate your work. What does a restaurant manager look like? It isn't easy to clearly describe the standard day of a restaurant manager. Why? During the working day, you have to solve many issues related to the proper functioning of the restaurant, which is why you must be mentally and physically prepared for long and hard work in this position.
Examples That May Interest You
Procurement Manager
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Restaurant Manager Resume Sample
What's your job?
Restaurant manager resume samples and templates for 2024.
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Resume Text Version
Entry-Level
Experienced
Ultimate Guide to Restaurant Manager Resume Examples and Templates for 2024
Crafting the perfect resume as a restaurant manager can be tricky. A strong resume makes all the difference in landing that dream job. Our guide provides detailed examples , templates , and tips to elevate your restaurant management resume for 2024.
Dive in for success!
Key Takeaways
Include key elements like contact details , a personal statement , skills, accomplishments , work history, and education in your restaurant manager resume.
Use metrics to showcase your achievements and highlight leadership experience to stand out as a top candidate.
Choose a visually appealing format for your resume and consider adding supplemental sections like language proficiency or certifications to enhance it.
Tailor your resume for the specific restaurant management role you are applying for by emphasizing relevant skills and experiences.
Access detailed examples and templates to craft an effective summary that demonstrates your expertise in the competitive job market.
Key Elements of a Strong Restaurant Manager Resume
Include contact details, personal statement, skills, accomplishments, work history, and education. Crafting the perfect summary is essential for a standout resume.
Contact Details
Provide your contact details at the top of your restaurant manager resume. Make sure to list your full name, phone number , and a professional email address . This information should stand out so hospitality industry recruiters can easily reach you.
Place your LinkedIn profile or any professional website link if you have one. These links show career experts more about your skills and qualifications in food service management. Keep this section clear and straightforward to ensure potential employers know how to contact you for job interviews or further discussion.
Personal Statement
Craft a compelling personal statement for your restaurant manager resume. Clearly articulate your passion for the industry, highlighting your leadership skills and commitment to delivering exceptional customer service .
Showcase your ability to drive team performance and achieve operational excellence , demonstrating how you can contribute to the success of a restaurant establishment. Align your values with the company's mission and emphasize your career development within the food and beverage industry.
Showcasing these qualities will make a lasting impression on potential employers and set you apart as an ideal candidate for the role.
When presenting your skills in a restaurant manager resume, make sure to highlight the following key competencies:
Leadership : Showcase your ability to lead and motivate teams, manage conflicts, and delegate tasks effectively.
Customer Service : Emphasize your strong customer service skills, including problem-solving, communication, and conflict resolution abilities.
Financial Management : Highlight your expertise in budgeting, cost control, and revenue optimization to demonstrate financial acumen .
Operations Management : Illustrate your proficiency in overseeing daily operations, implementing efficiency improvements, and ensuring compliance with regulations.
Strategic Planning : Demonstrate your capacity for strategic decision-making, menu planning, inventory management , and business development initiatives.
Staff Training and Development : Showcase your experience in training new employees, conducting performance evaluations, and fostering a positive workplace culture.
Communication Skills : Highlight your excellent verbal and written communication skills for effective interaction with staff, customers, vendors, and stakeholders.
Accomplishments
Transitioning from highlighting your skills, it's now time to showcase your accomplishments on your restaurant manager resume. Here's how to do it effectively:
Increased annual revenue by 20% through implementing a new menu and promotional strategy.
Recognized as "Manager of the Year" for exceptional staff training programs that resulted in a 30% decrease in customer complaints.
Successfully managed and resolved a high - stakes conflict between kitchen staff, improving team morale and productivity.
Implemented cost - saving measures that reduced overall operational expenses by 15% without compromising quality or service.
Spearheaded the launch of a successful social media marketing campaign, resulting in a 25% increase in online reservations.
Work History
Transitioning from highlighting your accomplishments to detailing your work history, it is essential to provide a comprehensive overview of your professional experience. When outlining your work history on a restaurant manager resume, consider the following:
Include relevant positions held in the food and beverage industry.
Provide details of your responsibilities and achievements in each role.
Emphasize leadership roles and successful team management .
Quantify results with specific metrics where possible.
Highlight any specific projects or initiatives that had a positive impact on the business.
Tailor the descriptions to showcase how your experience aligns with the requirements of the restaurant manager position you are applying for.
Include your educational background at the end of your restaurant manager resume. List your highest level of education first, such as a bachelor’s or associate degree in hospitality management or a related field.
Mention the name and location of the institution, graduation date, and any academic honors or awards received. If applicable, include relevant coursework or certifications that demonstrate your expertise in restaurant operations and management.
Highlight any ongoing professional development , such as industry conferences, workshops , or online courses to showcase your commitment to staying current with industry trends and best practices.
Crafting the Perfect Summary for a Restaurant Manager Resume
Use metrics to quantify experience and skills, showcasing leadership roles and industry expertise. Emphasize qualifications and achievements to stand out as a top candidate in the competitive restaurant industry.
Utilizing Metrics to Quantify Experience and Skills
Quantify your experience and skills using metrics to showcase your impact. Use numbers to demonstrate accomplishments, such as increasing sales by a certain percentage or reducing costs by a specific amount .
Numbers highlight your achievements and make them more tangible for potential employers. Showcasing measurable results gives credibility to your resume , setting you apart from other candidates.
Metrics add weight and substance to your experience and skills, making a stronger case for why you are the right fit for the restaurant manager role.
Highlighting Leadership Experience
When crafting your restaurant manager resume, emphasize your leadership experience to showcase your ability to guide and motivate teams. Use specific examples of how you led staff, managed schedules , and resolved conflicts .
Highlight any training or mentoring you provided to team members and the results it yielded in terms of improved performance or customer satisfaction. Showcase instances where you implemented new procedures or initiatives that positively impacted the business's operations.
This will demonstrate your proactive thinking and ability to drive positive change within a restaurant setting.
Emphasizing Qualifications and Industry Expertise
Highlight your relevant qualifications and industry expertise by showcasing specific achievements and skills. Use keywords from the job description to demonstrate how your experience aligns with the needs of the restaurant manager role.
Clearly outline your leadership abilities , problem-solving skills , and knowledge of industry trends to stand out as a top candidate in the competitive job market.
When crafting your summary, focus on demonstrating your ability to drive profitability, enhance customer satisfaction, and lead high-performing teams in diverse restaurant settings.
Resume Format and Design for a Restaurant Manager
Choose a visually appealing format that highlights your skills and experience. To learn more about crafting the perfect restaurant manager resume, keep reading.
Choosing the Right Format
Select a clean and professional format that is easy to read and emphasizes your experience. Consider using a chronological or combination resume format to showcase your work history, skills, and accomplishments.
Keep the layout simple with clear section headings and bullet points for easy scanning by potential employers. Avoid overly creative formats that may distract from the content of your resume.
Opt for a standard font like Arial or Calibri in 10-12 point size for clarity and legibility. Use bold text sparingly to highlight key information such as job titles or company names.
Adding Supplemental Sections
Enhance your restaurant manager resume with additional sections to stand out. Here are the top supplemental sections to consider:
Language Proficiency : Highlight fluency in multiple languages for a diverse workplace.
Certifications : Showcase relevant certificates such as food safety or hospitality management.
Professional Development : Include training programs and workshops attended to demonstrate continual growth.
Volunteer Experience : Illustrate community involvement and leadership outside of work.
Awards and Recognition : Feature accolades received for exceptional performance in the industry.
Technical Skills : List proficiency in specific software, POS systems, or technology relevant to restaurant management.
Incorporating Creativity
Infuse creativity into your resume design by using a clean and professional layout that stands out. Consider incorporating color, modern fonts, and strategic use of white space to enhance visual appeal.
Integrate industry-specific graphics or icons to showcase your expertise and make your resume visually engaging.
Highlight key achievements with dynamic language and descriptive action verbs such as "innovated," "led," or "created." Utilize a unique format which showcases your personal style while maintaining professionalism.
Showcasing creativity in your resume will set you apart from other candidates and leave a lasting impression on potential employers.
Writing Tips and Dos and Don'ts for a Restaurant Manager Resume
Craft a clear and concise personal statement that highlights your skills, experiences, and career goals.
Restaurant Manager Resume Examples and Templates
Learn to craft a standout resume with our comprehensive examples and templates. Elevate your application with expert tips and industry-specific guidance.
Entry-Level Restaurant Manager
As an entry-level restaurant manager, prioritize showcasing your willingness to learn and adapt. Highlight any relevant hospitality experience , communication skills , and ability to work under pressure .
Emphasize your dedication to providing excellent customer service and the potential for leadership growth .
Craft a resume that reflects your passion for the industry, including any internships or volunteer work related to food service or management. Tailor your skills section to include traits like teamwork, organization, and problem-solving abilities.
Assistant Restaurant Manager
Craft a compelling personal statement, emphasizing your leadership abilities and customer service skills . Highlight your proficiency in managing staff, ensuring smooth daily operations, and maintaining high standards of quality.
Showcase any specific accomplishments such as boosting sales or implementing cost-saving measures . Detail your experience with day-to-day responsibilities, including inventory management and scheduling .
Finally, emphasize relevant qualifications and certifications that make you stand out.
When drafting the resume for an Assistant Restaurant Manager position, use clear formatting to present information logically and highlight important details effectively. Utilize a reverse-chronological format to showcase career progression and extensive experience within the restaurant industry.
Fine Dining
Highlight your refined experience in upscale dining establishments with the Fine Dining restaurant manager resume example and template. Showcase your expertise in delivering exceptional customer service , managing high-end menus , and coordinating sophisticated events .
Emphasize your ability to lead a team to provide an impeccable fine dining experience by focusing on attention to detail , personalized service , and knowledge of wine pairings . Tailor your resume to demonstrate a deep understanding of luxury hospitality and a track record of elevating guest satisfaction in exclusive dining settings.
Craft an impressive summary that captures your proficiency in overseeing fine dining operations, creating memorable experiences for patrons, and maintaining high standards of excellence while keeping up with the latest industry trends.
When crafting a resume for a fast food restaurant manager position, emphasize experience in high-volume operations , staff supervision , and customer service . Highlight skills such as leadership , time management , and knowledge of food safety regulations to stand out to potential employers.
To catch the eye of hiring managers at fast food establishments, showcase your ability to maintain operational efficiency while delivering exceptional customer experiences. Quantify achievements in areas such as sales growth or cost reduction to demonstrate tangible results from your leadership.
Tailor your resume to reflect adaptability in fast-paced environments and an understanding of industry-specific challenges that are unique to the fast food sector.
Food and Beverage Manager
Transitioning from the fast-paced environment of fast food to a more nuanced role, as a Food and Beverage Manager, requires strong leadership and organizational skills. In this position, you will oversee all aspects of the restaurant’s food and beverage operations , ensuring high-quality service and customer satisfaction.
Your resume should highlight your experience in menu planning , staff management , inventory control , and maintaining food safety standards . Emphasize your ability to create an exceptional dining experience while achieving operational efficiency .
Use keywords like "Food and Beverage Manager resume template" or "Restaurant manager skills" when crafting your resume to stand out in the competitive job market for this role.
Restaurant General Manager
A restaurant general manager resume should showcase extensive experience in managing all aspects of a restaurant. Highlight leadership skills , financial acumen, and exceptional customer service proficiency.
Emphasize the ability to drive revenue growth , create efficient workflows, and ensure high-quality standards.
When crafting your resume, include quantifiable achievements such as successful cost reduction strategies or revenue increase percentages. Showcase your expertise in team management , problem-solving abilities, and strong communication skills across diverse teams.
Enhance your restaurant manager resume with our expert guide . Craft a standout summary that showcases your leadership and expertise . Access our templates , examples , and writing tips for a winning resume in 2024! Secure your dream job with a professionally written and designed restaurant manager resume today.
1. What can I find in the Ultimate Guide to Restaurant Manager Resume Examples and Templates for 2024?
The guide includes restaurant manager CV examples, resume writing tips, job hunting advice, and links to download templates. It's designed to help you create a standout resume.
2. How will restaurant manager resume examples help me?
Restaurant manager resume examples show you real-life ways to highlight your skills, qualifications, experience, and achievements in your job application.
3. Where can I get restaurant manager resume templates for 2024?
You can download up-to-date restaurant manager resume templates from our ultimate guide. These templates make it easier for you to format your own impressive CV.
4. What are the top tips for writing a successful restaurant manager resume?
Our guide offers expert writing tips like focusing on specific skills and experiences that match the job you're applying for and using clear formats.
5. Are there special resumes for different levels of management within restaurants?
Yes! Whether you're aiming to be a general or more specialized manager, our guide has specific examples like the "restaurant general manager resume template," tailored just right.
Restaurant Manager Text-Only Resume Templates and Samples
Customer-centric, team-oriented restaurant General Manager with XX years of extensive experience in overseeing the dining area, and supervising food and beverage service staff in accordance with operating policies that he or she may help establish. Handling guest complaints in restaurants and maintaining budget and employee records, preparing payroll, paying bills, or monitoring bookkeeping records.
Skilled in scheduling periodic food and beverage service staff meetings to ensure the correct interpretation of policies and obtain feedback from staff members. Checking the quality of deliveries of fresh food and baked goods, arranging for maintenance and repair of equipment, and other services.
Capable of handling irate customers with a friendly/calm attitude. Ensuring product quality and great service. Flexible in dealing with changes/problems. Prioritizing tasks effectively to ensure the most important tasks are completed on time.
Taking Ownership of issues or tasks and also giving detailed updates to the F&B manager and General Manager. Effectively identifying restaurant problems through reports and can ideate & execute to resolve the same. Proficient in using computer software to monitor inventory, track staff schedules, and pay, and perform other record-keeping tasks.
Profit-driven restaurant manager with multi-outlet experience. Proven success leading startup, turnaround, and high-growth operations and strengths in building cohesive, top-performing, and customer-centric teams. High-energy F&B professional with a history of achieving record-setting P&L gains.
Hotel Management, Bachelor's degree, Completed, February 2003
Dev Bhoomi Uttarakhand University
– Marks null
Dehradun , UT
Certifications
Certified Restaurant Manager, Restaurant Facility Management Association , Completed , January 2020
Coordinated daily Front of the House and Back of the House restaurant operations.
Delivered superior service and maximize customer satisfaction.
Responded efficiently and accurately to customer complaints.
Regularly reviewed product quality and researched new vendors; organized and supervised shifts.
Appraise staff performance and provide feedback to improve productivity.
Estimated future needs for goods, kitchen utensils, and cleaning products.
Ensured compliance with sanitation and safety regulations.
Manage the restaurant’s good image and suggest ways to improve it.
Controlled operational costs and identify measures to cut waste.
Create detailed reports on weekly, monthly, and annual revenues and expenses.
Promote the brand in the local community through word-of-mouth and restaurant events
Recommended ways to reach a broader audience (e.g. discounts and social media ads)
Trained new and current employees on proper customer service practices
Implemented policies and protocols that will maintain future restaurant operations.
Key Achievements
Boosted sales consistently with daily sales targets by 20-30%.
Met monthly sales target for 12 months straight.
Period: August 2018 - March 2021
Marriott Hotels Resorts
Managed and oversee the entire restaurant operations and delivered superior guest services.
Ensured guest satisfaction and planned and developed guest loyalty programs.
Planned new and update existing menus.
Planned and developed the overall restaurant marketing strategy.
Hired new employees, organized and supervised shifts, and managed and led the staff.
Imparted training and evaluate staff performance and estimated consumption forecasted requirements and maintain inventory.
Managed restaurant supplies, control costs and minimize waste, and nurture a positive working environment.
Monitored operations and initiate corrective actions and implemented innovative strategies to improve productivity and sales.
Help launch new food court concepts and culinary operations programs in conjunction with the marketing division and culinary team.
Control costs and expenditures through detailed analysis of appropriate purchasing and inventory.
Recruited, trained, and mentored staff developing skills and customer service excellence.
Successfully managed catering for events with up to 1,000 guests.
Recruited and managed 30 front and back of house staff across 5 locations which maintained an excellent 93% retention rate annually.
Hard skills
Staff Management
Employee Training
Employee Retention
Restaurant Management
Business Planning
Food Safety
Faculty Training
Soft Skills
Ability to Remain Calm under Pressure
Communication Skills
Leadership Skills
Organization
Problem-solving
Time Management
Internet Applications
MS Office – Word, Excel and PowerPoint
Operating System
Personal interests.
Volunteering
Participated in local food events and efficiently served the customers.
Kshama Sharma - Resume, CV and Cover Letter Writing Expert
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7+ Sample Restaurant Manager Resumes
Managing anything is not an easy job. There are so many things to be done that you need to put all those things in your Restaurant Manager Resume Samples. You will have to put some extra salts to the resumes and that will give you exactly what you need. If you want to get that through some consultancies to prepare the same, that also can be done by easy means. Just check out the options that are available. You may also see Sample Resumes .
Restaurant Manager Resume
Free resumes for career changers and tips to making your transition smooth, free 8+ sample resumes for customer service in pdf, resume summary templates, restaurant manager resume example.
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You can get through some of the Restaurant Manager Resume, where you will note the key areas to be covered. You will easily understand what you will have to mention there. A perfect note on the same will help you a lot.
Restaurant Assistant Manager Resume Sample
Size: 151 KB
For the post of assistant manager, your responsibility is even more and for that you must show your key competence for accepting the challenges and arranging the teams in your restaurant. Get the idea from Restaurant Manager Resume examples.
Sample Restaurant General Manager Resume
Size: 145 KB
A post of General manager in a restaurant includes many important job responsibilities. You will have to present a Restaurant Manager Resume which will justify your application for the post.
Restaurant Manager Resume Objective
Objective of a manager in a restaurant is to run it smoothly and with enough customers and their satisfactions. Ensure that with a perfectly knitted Restaurant Manager Resume.
Catering Restaurant Manager Resume
Size: 13 KB
Restaurant that deals with catering needs to observe many things, along with the management of the manpower. This has to be there in the _.
Restaurant Manager Resume Sample
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Sample Resume For Hotel and Restaurant Management
What is Restaurant Manager Resume?
A Restaurant Manager Resume is a document that outlines the professional experience, skills, and qualifications of an individual who is seeking a position as a restaurant manager job description . The purpose of a restaurant manager resume is to demonstrate the candidate’s ability to manage all aspects of a restaurant, including operations management , finance planner , staffing management plan , customer service report , and food safety report .
How To Make Restaurant Manager Resume?
A restaurant manager resume should have a professional summary that highlights the candidate’s key qualifications and experience in the restaurant industry. This section should be concise and highlight the candidate’s business leadership plan , experience managing staff, and knowledge of the health and safety plan. Making a Restaurant Manager Resume requires careful planning, attention to detail, and a good understanding of the skills and qualifications that are required for the job. Here are the steps to follow to make an effective Restaurant Manager Resume:
Step 1- Professional Summary
Begin your resume with a brief overview of your relevant experience and qualifications as a Restaurant Manager. This section should be short and to the point, highlighting your leadership skills, experience managing staff, and knowledge of food safety and health regulations.
Step 2- Outline Skills
Make a list of your skills that are relevant to the Restaurant Manager role, such as budgeting, scheduling, inventory management, and customer service. This section should be easy to read and well-organized, with bullet points that clearly highlight your abilities.
Step 3- Detail Work Experience
List your work experience in reverse chronological order, starting with your most recent position. For each job, include the job title, dates of employment, company name, and a brief description of your responsibilities and accomplishments. Use specific examples to illustrate your achievements, such as increasing sales, reducing food costs, or improving customer satisfaction.
Step 4- Highlight Education
List your educational background, including any degrees or certifications related to restaurant management. If you have completed any relevant coursework, include it here as well.
In conclusion, a well-crafted restaurant manager resume is crucial for individuals seeking a position in the restaurant industry. The resume should include a professional summary, skills, work experience, education, professional affiliations, and references. A strong resume can increase the candidate’s chances of securing an interview and ultimately, the job.
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Restaurant Manager Resume & Examples
Aug 15, 2024
1,237 views
As the orchestrators of dining establishments, restaurant managers oversee day-to-day operations, ensuring seamless service, staff coordination, and customer satisfaction.
Crafting an effective restaurant manager resume involves more than just listing these skills. It's about blending experience and expertise into a cohesive narrative.
This article serves as a guide to creating a resume that stands out in the competitive world of hospitality. From showcasing leadership finesse to highlighting operational skills, readers will be guided through the process of building a resume that captures attention.
The restaurant industry is one of the largest employers in the United States. More than 11 million people work in food and beverage establishments.
Restaurant Manager Resume Samples
Transitioning to a restaurant manager resume sample, mid-level restaurant manager resume example.
Mary Pearson [email protected] | 541-408-9173 | Klamath Falls, OR Resume Summary Results-driven Restaurant Manager with a demonstrated history of elevating operational efficiency, enhancing customer satisfaction, and driving revenue growth. Proven success in menu development, cost control, and team leadership. Seeking the opportunity to apply my expertise in restaurant management at Savory Bistro. Professional Experience Restaurant Manager | Culinary Delights (Klamath Falls, OR) June 2017 - Present Lead a team of 25 staff members, fostering a positive work environment and achieving a 30% improvement in customer satisfaction scores. Successfully increased monthly revenue by 20% through strategic menu planning and pricing adjustments. Implemented cost-control measures, resulting in a 15% reduction in overall operational expenses. Assistant Manager | Gourmet Fusion (Klamath Falls, OR) June 2015 - May 2017 Collaborated with the head chef to revamp the menu, resulting in a 25% increase in customer orders. Conducted staff training programs, improving service quality and reducing customer complaints by 20%. Implemented a new inventory management system, reducing food wastage by 15%. Education Associate of Business Administration in Hospitality Management Klamath Community College Klamath Falls, OR Graduated May 2014 Thesis: "Optimizing Front-of-House Operations for Enhanced Customer Experience" Skills Operational Management; Financial Analysis; Menu Development; Staff Training; Inventory Management; Customer Relationship Management; POS Systems; Health and Safety Compliance; Vendor Negotiation; Event Planning. Certifications Food Safety Manager Certification (Oregon State Certification, 2018). ServSafe Certification (National Restaurant Association, 2016). References Available upon request.
Example of Franchise Restaurant Manager Resume
Hotel restaurant manager resume example.
Cearra Joyner [email protected] | 951-992-5773 | Los Angeles, CA Summary: Results-driven Manager having 8+ years of experience in the food industry. Expertise in developing efficient strategies for restaurant operations and staff management. Skilled at resolving customer complaints, creating an inviting ambiance, maintaining quality standards, and increasing loyalty. Core Qualifications: Customer Service Management; Menu Planning; Cost Control; Inventory Management; Food Preparation; Quality Assurance; Employee Management; Financial Reporting; Sales Promotion Strategies; Food Safety Regulations Compliance. Experience: Restaurant Manager Luxury Hotel, Los Angeles, CA | May 2016 – Present Develop menus and pricing strategies to maximize profits and optimize customer satisfaction. Implement cost control measures to manage expenses and boost profitability. Monitor food preparation methods to guarantee adherence to health standards. Train and coach new staff on restaurant policies and procedures. Professionally resolve customer complaints to ensure satisfaction. Manage restaurant inventory and stock levels to meet demand. Design promotional materials to attract customers. Assistant Restaurant Manager High-End Restaurant, Los Angeles, CA | Mar 2013 – Apr 2016 Guarantee compliance with health and safety regulations. Standardized food preparation techniques to verify quality service. Developed employee training sessions to improve customer service skills. Maintained records of all transactions for financial reporting. Created attractive displays to showcase menu items. Education & Certifications Bachelor of Science in Hospitality Management University of Southern California | Graduated 2012 ServSafe Certification National Restaurant Association | 2019
Restaurant managers can work in various types of establishments, including fine dining restaurants, fast food chains, casual dining restaurants, or catering services.
What Words to Use
It is crucial to capture the attention of the potential employer quickly and efficiently. The overall style should be professional yet conversational.
Using concise language and description words will help to emphasize the individual's accomplishments, skills, and qualifications.
Another great way to make an impression in a restaurant management resume is to apply specific job-related terminology. This can include words such as "sales growth," "cost savings," "service excellence," and "operations optimization."
More Phrases to Utilize in a Restaurant Manager Resume: Customer Service. Leadership. Problem-Solving. Organizational Skills. Training & Development. Team Building. Inventory Management. Financial Management. Menu Planning & Execution. Marketing & Promotion.
Contact Info
The necessary personal and contact information should comprise:
Candidate's name;
Job title (restaurant manager);
Physical address;
Phone number;
LinkedIn page or other online portfolio (if applicable).
The business of feeding people is the most amazing business in the world. José Andrés
Experience Section
Structure this section and arrange your employment history details clearly on a restaurant manager resume. The best way to do this is to list it chronologically, beginning with the most recent position and moving backward back through your background.
Ensure that you add specifics such as the restaurant name, the type of cuisine they served, and the duties you were responsible for.
For instance, if you are looking for a restaurant manager occupation, you may want to incline: Restaurant Manager | Savor Bistro (Southfield, MI) June 2022 - Present Spearhead operational improvements resulting in a 15% increase in efficiency and customer satisfaction. Implemented staff training programs that enhanced service quality and reduced turnover by 20%. Develop and maintain relationships with suppliers, resulting in cost savings of 10% on food and beverage purchases. Assistant Manager | Savor Bistro (Southfield, MI) January 2020 - May 2022 Assisted in overseeing daily restaurant operations, including staff management and inventory control. Contributed to the development and implementation of marketing strategies, leading to a 10% increase in revenue. Ensured compliance with health and safety regulations, maintaining a clean and safe environment for customers and staff.
Employers can tell the quality of your experience from a well-structured work history. Also, it lets them get a better idea of whether or not you will be able to meet their standards. The employer will also have the capacity to observe how your skills have developed over time.
On the flip side, you shouldn't make mistakes like ordering your work experience in an unstructured way. This could potentially lead them to think that you do not have enough experience.
Bad Example:
For example, if you simply write "Worked at an Italian restaurant as a manager from 2016 - 2020" in your restaurant manager resume without providing any further details about your role or responsibilities, it would not give the employer enough information about what you did in this position.
The number of restaurant manager jobs is expected to grow at a rate of 3% from 2019 to 2029, adding approximately 10,500 new jobs. ( National Restaurant Association )
Listing Academics
It is crucial to note educational background correctly and according to the accepted standards. Here are a few tips to keep in mind:
Use chronological order for the most part. This means recording your degrees/certifications from most recent to oldest.
Format the section using clear headings and bullet-pointed lists. This will make your restaurant manager resume more organized and reader-friendly.
*Illustrate any pertinent schooling or accreditations that could be of help when seeking a job as a restaurant manager. For example, if you have a degree in hospitality management or a food safety certification, ensure that you list those.
This is an illustration of what an education section for a restaurant management resume might contain: Bachelor of Science in Hospitality Management , University of Florida (2015) Courses passed: Food and Beverage Management; Hotel and Lodging Management; Accounting for Hospitality Managers. Food Sanitation Credential - Supplied by the National Restaurant Association (2019).
Holding a diploma in hospitality management illustrates that you comprehend the fundamentals of the industry. Having a possessing a nutrition safety qualification conveys that you understand the value of security measures.
On the other hand, here is an example of what NOT to do when formatting your academic section:
B.Sc. in Hospitality Management. University of Florida (2015). Courses: Food and Beverage Management, Hotel and Lodging Management, Accounting for Hospitality Managers. Food Protection Credential. Culinary Professionals' Organization (2019).
The above example is wrong for several reasons:
It's not organized chronologically;
There is no clear heading or use of lists with bullets;
It doesn't show which qualifications are relevant to the restaurant manager role.
Restaurant Manager Resume Skills
It is essential to incorporate both soft and hard skills into a restaurant manager's resume.
Soft skills are the interpersonal qualities that make you effective in working with others, such as customer service and communication.
Restaurant manager hard skills for resume refer to the technical knowledge and capacities needed to complete job tasks, such as food safety and inventory management.
Start by mentioning your hard skills first as they are often more impressive. Then follow with a list of soft skills that complement your hard skills, such as troubleshooting and leadership.
Restaurant Manager Resume Soft Skills:
Interpersonal Communication;
Conflict Resolution;
Team Leadership;
Customer Service;
Problem-Solving;
Organization & Time Management;
Flexibility & Adaptability;
Stress Management.
Restaurant Manager Resume Hard Skills:
Inventory Management;
Financial Analysis;
POS Systems;
Menu Engineering;
Health and Safety Compliance;
Staff Training;
Customer Relationship Management;
Creating staff schedules;
Vendor Negotiation;
Event Planning;
Data Analysis.
Social Media: For and Against
A restaurant manager's resume may include social media links such as Twitter, Instagram, and Facebook. The inclusion of social media details in your restaurant resume is entirely at your discretion, allowing you to choose the level of personal or professional information you wish to present.
Here are some pros and cons to help you decide.
Provides future employers with an understanding of the work ethic.
Gives managers insight into mastery in the industry.
Increases visibility of the professional profile.
May result in bosses making judgments on personal character or lifestyle.
Social media channels can be misused, resulting in damaging an individual's professional reputation.
Could be distracting for directors from focusing on job-specific information in the restaurant manager resume.
Below are restaurant manager resume examples when you should include social media::
A manager's Twitter account could highlight the latest promotions or events at their restaurant.
An Instagram profile could demonstrate their food presentation skills by showcasing images of dishes they have created.
How to Write a Summary
A restaurant manager resume summary should be a concise overview of your professional experience and qualifications. It should underline your key attainments, duties, and skills.
Restaurant Manager Resume Summary Example: Skilled Restaurant Manager boasting over 10 years of experience in the hospitality industry. Successfully managed a variety of food and beverage operations, with a track record of increasing profits, customer satisfaction, and staff retention. Highly proficient in customer service, and accounting. Proficient at anticipating customer needs and responding to feedback.
Here are three tips on writing great resume summaries:
Focus on key accomplishments. Spotlight achievements that demonstrate your background in the restaurant industry and how you were able to improve customer satisfaction.
Point out relevant skills. Showcase the specific skills that make you an ideal candidate for the role like customer service, inventory management, or financial planning.
Be concise. Use short sentences and keep your summary to four to five lines maximum so that it is easy to read at a glance.
What Else to Add
Placing supplemental personal information on a resume for restaurant manager gives the HRs a deeper understanding of who you are beyond your work experience.
Hobbies. Mentioning pastimes on your restaurant manager resume can demonstrate that you have interests outside of work. For example, listing volunteering or public speaking could prove that you have honed exceptional customer service skills in a non-work setting. Courses. Documenting relevant classes you have taken can illustrate the knowledge and experience desired. For example, courses in hospitality management or food safety would show that you have studied topics related to the role. Languages. Whether you are fluent in several languages and the restaurant you are applying for serves patrons from a variety of nations, including this information can be an asset as it reflects your ability to communicate with people from different cultural backgrounds. Awards. Emphasizing honors can reinforce your excellence in the field. If recruiters need person with remarkable leadership and organizational skills, highlighting any recognitions could indicate that your skills exemplify a superior level of competence. Internships. Incorporating any traineeships can reveal that you have real-world experience working in a restaurant environment. References. Letters of recommendation from previous employers or colleagues will inform interviewers of how respected and valued you were in past positions. Certificates. Detailing any professional certificates will establish your technical knowledge and expertise in the sphere.
Continuing education is essential for restaurant managers to stay abreast of industry trends, regulations, and techniques. Professional certifications, such as those offered by the National Restaurant Association Educational Foundation ( NRAEF ), can enhance career prospects.
Make Life Easier with Resume Builder
Are you looking for a resume template to make your job search easier? Consider using a resume builder that offers a wide variety of ready-made restaurant manager resume templates .
Create your professional Resume in 10 minutes for FREE
Benefits of using a template:
Time savings. Writing a resume in Word from scratch can take several hours. But with a resume creator, you can quickly and easily customize it to fit your needs.
Style consistency. A professional restaurant manager resume should be consistent in layout and style, and a ready-made template can help ensure this.
Organization. Pre-made templates come with sections already in place, helping you organize work experience, education, and other important information clearly and concisely.
Accuracy. Because the templates are formatted correctly, you won't have to worry about margins being too big or too small. This helps ensure accuracy and makes sure your resume looks professional.
Customization. Pre-configured templates let you swiftly alter colors, fonts, and other design elements to create an attractive and unique look.
Using an online service to find a resume template is convenient and easy. You can search by job title, industry, or format to find the perfect restaurant manager resume examples for your needs. Plus, most services offer free samples so you can try them before you buy.
How to Write a Restaurant Manager Cover Letter
Submitting an exceptional cover letter is a key component when applying to be a restaurant manager. A cover letter provides an opportunity to showcase your experience and qualifications and to explain why you're the best fit for the position.
Composing a letter of interest for a restaurant manager opening necessitates underlining the talents that make you an outstanding candidate.
Tips to help you craft a successful restaurant manager cover letter:
Tailor your cover letter to the job description. Be sure to read the job specification carefully and adapt your letter accordingly.
Use keywords. Many HRs use applicant tracking systems (ATS) to sort through resumes and cover letters. To ensure that your application stands out, use keywords from the contents of the duties.
Keep it brief. Cover letter should be no more than one page long and should focus on why you are the ideal candidate for this job. Ensure that keep each sentence concise and clear.
Mention specific foresight. Use a concrete statement to support how you can contribute to the success of this position.
Good Example of a Restaurant Manager Cover Letter:
Dear Mr. Sung,
I am writing to apply for the Restaurant Manager position at Dragon Palace Cuisine. With over seven years of dedicated experience in food service management, I am confident in my ability to make a substantial contribution to your team.
Throughout my career, I have consistently surpassed expectations by crafting effective marketing strategies, driving revenue growth, and nurturing the skills of team members to enhance productivity. Notably, I have achieved a remarkable track record of boosting revenue by up to 12% within six months, showcasing my capacity to deliver tangible results regardless of the operational context.
Drawing on my strong leadership acumen, organizational prowess, and proficiency in cultivating customer relationships, I am poised to excel as a Restaurant Manager at Dragon Palace Cuisine. I am eager to engage in further discussion about how my background aligns with the needs of your establishment and am available at your earliest convenience to arrange an interview.
Thank you for considering my application. I am eagerly anticipating the opportunity to contribute to the continued success of Dragon Palace Cuisine.
Warm regards,
Julia Nelson
Bad Example of a Restaurant Manager Cover Letter:
Dear Hiring Manager,
I'm very enthusiastic to submit my request for the role of Restaurant Manager. As someone with ten years of experience working with restaurants, I think I'd be perfect!
I've worked with a lot of restaurants over the years. Because of it, I know what it takes to make them successful: marketing strategies, increasing sales, improving team leaders' skills, etc., plus I'm great with customers! I think these qualities make me well-suited for this role. On top of that, I have lots of energy, which I know is great for managing people!
Anyway, please consider me as an applicant – if there's anything else you need just let me know! Thanks very much!
The first cover letter example is good because it focuses on specific skills and points to tangible accomplishments, such as increasing revenue by 12%. It also uses concise and professional language.
However, the second example is poor because it lacks concrete examples and doesn't clearly show the importance of this role. Instead, it relies on general statements that don't provide enough information about experience or skills.
Create your professional Cover letter in 10 minutes for FREE
Double-check your resume.
Spelling is an important consideration when you are applying for a restaurant manager position. Potential employers will be judging the quality of the resumes and cover letters in their hands.
Typos, misspellings, and grammatical errors can make a bad impression on a resume or cover letter. They can also be a sign of a lack of concern for accuracy.
It is imperative that you use correct grammar and words. It indicates that you have the strong communication skills needed for the position.
Here are some tips on how to proofread your resume: Read the document out loud. This will help you pick up on any errors more quickly. Have someone else read it. A fresh pair of eyes can sometimes spot mistakes that you may have missed. Utilizing a spellchecker. This will guarantee that all words are spelled correctly. Don't rely on spellcheckers alone. They may not catch homophones (words that sound the same but have different spellings). Take your time. Don't rush through the process as this can lead to mistakes being missed. Double-check all details. Ensure the dates and other information are accurate.
Restaurant managers' work schedules can be demanding and often include evenings, weekends, and holidays, as these are peak times for dining out.
How to Write Restaurant Manager Resume
This article offers an extensive examination of devising an impressive resume for a role in restaurant management. Crafting a resume may be challenging and time-consuming, but the following tips will help you get the job you want :
Start with the basics: insert your contact information. Describe any relevant qualifications and education you have, such as hospitality management certificates and courses. Detail your professional responsibilities , focusing on achievements that demonstrate your ability to handle managerial tasks. Include other sections as necessary, such as certifications, training, affiliations, or volunteer work related to the hospitality industry. Finally, double-check the resume to guarantee it is free of typos and grammatical errors.
Utilizing a web-based resume creator with restaurant manager resume examples can make this process simpler, faster, and more effective. If you follow these steps carefully, you can create a first-class resume that will give you a competitive edge over other applicants.
Now is the time to start writing an outstanding restaurant manager resume!
Alexandra Meyer
Editor-in-Chief at Resume Trick
Alexandra Meyer is the editor-in-chief of Resume Trick. She was behind the launch of Icecream Apps in 2014 and continues to oversee the high content standards of the company's projects. Alexandra has years of experience writing and editing articles about technology, software and online services, and human resources.
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Restaurant Manager resume examples for 2024
A restaurant manager's resume should highlight their ability to provide exceptional customer service, maintain cleanliness and safety standards, and manage teams effectively. As Amanda Main Ph.D. , Associate Professor of Management at Lynn University, puts it, "The National Association for Colleges and Employers released a list of critical competencies to ensure career readiness, which includes skills such as critical thinking and problem-solving, oral and written communication, teamwork and collaboration, leadership, professionalism and work ethic, career management, and global/intercultural fluency." Including these skills in a resume will help restaurant managers stand out from the competition.
Restaurant Manager resume example
How to format your restaurant manager resume:.
Use the job title 'Restaurant Manager' to match the application
Highlight achievements in work experience such as maintaining building upkeep, exceeding industry standards, and handling guest complaints
Restaurant managers should fit their resume on one page, focusing on skills like customer service, leadership, and financial management
Choose from 10+ customizable restaurant manager resume templates
Choose from a variety of easy-to-use restaurant manager resume templates and get expert advice from Zippia’s AI resume writer along the way. Using pre-approved templates, you can rest assured that the structure and format of your restaurant manager resume is top notch. Choose a template with the colors, fonts & text sizes that are appropriate for your industry.
Entry level restaurant manager resume example
Restaurant manager resume format and sections, 1. add contact information to your restaurant manager resume.
Restaurant Manager Resume Contact Information Example # 1
2. Add relevant education to your restaurant manager resume
Your resume's education section should include:
The name of your school
The date you graduated ( Month, Year or Year are both appropriate)
The name of your degree
If you graduated more than 15 years ago, you should consider dropping your graduation date to avoid age discrimination.
Optional subsections for your education section include:
Academic awards (Dean's List, Latin honors, etc. )
GPA (if you're a recent graduate and your GPA was 3.5+)
Extra certifications
Academic projects (thesis, dissertation, etc. )
Other tips to consider when writing your education section include:
If you're a recent graduate, you might opt to place your education section above your experience section
The more work experience you get, the shorter your education section should be
List your education in reverse chronological order, with your most recent and high-ranking degrees first
If you haven't graduated yet, you can include "Expected graduation date" to the entry for that school
Check More About Restaurant Manager Education
Restaurant Manager Resume Relevant Education Example # 1
High School Diploma 2010 - 2012
Restaurant Manager Resume Relevant Education Example # 2
High School Diploma 2008 - 2010
3. Next, create a restaurant manager skills section on your resume
Your resume's skills section should include the most important keywords from the job description, as long as you actually have those skills. If you haven't started your job search yet, you can look over resumes to get an idea of what skills are the most important.
Here are some tips to keep in mind when writing your resume's skills section:
Include 6-12 skills, in bullet point form
List mostly hard skills ; soft skills are hard to test
Emphasize the skills that are most important for the job
Hard skills are generally more important to hiring managers because they relate to on-the-job knowledge and specific experience with a certain technology or process.
Soft skills are also valuable, as they're highly transferable and make you a great person to work alongside, but they're impossible to prove on a resume.
Example of skills to include on an restaurant manager resume
Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.
Restaurant operations are various activities that are carried out in a restaurant to run the business. In other words, a restaurant operation encompasses the entire restaurant operation plan and includes all aspects of the day-to-day management of a restaurant. These operations include all activities related to food preparation, customer service, cleaning procedures, purchasing of raw materials, accounting, reporting, as well as food inventory and general maintenance of the restaurant environment.
The food service industry is a vast industry comprising of restaurants, caterers, cafeterias operating in institutions and any other business offering a meal not prepared at home. Foodservice operators require necessary utensils for preparing food for the consumers, foodservice distributors are the people who take care of this need for them.
Top Skills for a Restaurant Manager
Customer Service , 14.2%
Guest Satisfaction , 7.2%
Food Handling , 6.6%
Cleanliness , 6.3%
Other Skills , 65.7%
4. List your restaurant manager experience
The most important part of any resume for a restaurant manager is the experience section. Recruiters and hiring managers expect to see your experience listed in reverse chronological order, meaning that you should begin with your most recent experience and then work backwards.
Don't just list your job duties below each job entry. Instead, make sure most of your bullet points discuss impressive achievements from your past positions. Whenever you can, use numbers to contextualize your accomplishments for the hiring manager reading your resume.
It's okay if you can't include exact percentages or dollar figures. There's a big difference even between saying "Managed a team of restaurant managers" and "Managed a team of 6 restaurant managers over a 9-month project. "
Most importantly, make sure that the experience you include is relevant to the job you're applying for. Use the job description to ensure that each bullet point on your resume is appropriate and helpful.
Maintained health logs and HACCP according to company policy.
Contributed to group compliance with guidelines of the ServSafe Program (HACCP).
Prepared catering for college activities, events, and parties.
Trained and developed 15-30 hourly culinary staff members.
Managed food production of 10,000+ square feet of meeting space and 92 seat south western cuisine restaurant.
Provided training for chefs and kitchen staff.
Supervised 13 Sous Chefs and 85 cook and utility workers.
Entered employment as line cook and promoted to Garde Manager Sous Chef in 1982.
Developed GM/AGM Boot Camp Training Program for Hyatt Select to standardize the training for managers.
Administered weekly schedules, handled payroll and employee relations.
Coordinated client interactions with mortgage brokers, escrow services, and title services.
Listed and marketed homes using various methods including the MLS and social media.
Composed offers on properties for buyers and negotiated to close on same.
Controlled communication between buyers and builder regarding custom specifications, warranty issues and deadline regulations.
Represented buyers and sellers in all areas of residential real estate, including land sales.
Maintained positive company image during difficult situations.
Handled deposits and change orders.
Operned and closed the store, stocked the store, worked the cash register, responsible for paperwork)
Reviewed time sheets and submitted payroll.
Helped with special promo and display setups for sales.
5. Highlight restaurant manager certifications on your resume
Specific restaurant manager certifications can be a powerful tool to show employers you've developed the appropriate skills.
If you have any of these certifications, make sure to put them on your restaurant manager resume:
Certified Master Safe Technician (CMST)
Food Safety Manager Certification
Certified Food Manager (CFM)
ServSafe Food Protection Manager Certification
Certified Professional - Food Safety (CP-FS)
Certified Management Accountant (CMA)
Certified Manager Certification (CM)
Certified Sales Professional (CSP)
Certified Food Protection Professional (CFPP)
International Accredited Business Accountant (IABA)
6. Finally, add an restaurant manager resume summary or objective statement
A resume summary statement consists of 1-3 sentences at the top of your restaurant manager resume that quickly summarizes who you are and what you have to offer. The summary statement should include your job title, years of experience (if it's 3+), and an impressive accomplishment, if you have space for it.
Remember to emphasize skills and experiences that feature in the job description.
Common restaurant manager resume skills
Customer Service
Guest Satisfaction
Food Handling
Cleanliness
Restaurant Management
Guest Service
Restaurant Operations
Customer Satisfaction
Safety Standards
Exceptional Guest
Develop Team
Food Service
Taking Care
Fine Dining
Excellent Interpersonal
Cash Handling
Excellent Guest
Performance Reviews
Strong Customer Service
Product Quality
Customer Complaints
Field Training
Inventory Control
Safety Regulations
Labor Costs
Guest Complaints
Guest Relations
Staff Development
Good Judgment
Bank Deposits
House Training
Strong Analytical
Ongoing Development
Member Development
Sanitation Standards
Room Service
Inventory Management
Cash Control
Cash Management
Quality Guest
Entry level restaurant manager resume templates
Restaurant Manager Jobs
Links to help optimize your restaurant manager resume.
How To Write A Resume
List Of Skills For Your Resume
How To Write A Resume Summary Statement
Action Words For Your Resume
How To List References On Your Resume
Restaurant Manager resume FAQs
What are restaurant manager duties, what should a restaurant manager put on a resume, search for restaurant manager jobs.
Updated June 25, 2024
Editorial Staff
The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.
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10+ Restaurant Resume Templates
Your restaurant resume can help you be considered for a particular restaurant post. If you can present your professionalism in the resume templates that you will refer to and use, then you can have high chances of getting the attention of your potential employer within the food industry.
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Step 1: Prepare the Downloadable Template That You Will Refer To
Step 2: present details about yourself, step 3: have a professional restaurant resume objective, step 4: list your work experiences, skills, and achievements, step 5: give a set of character references, step 6: sign the restaurant resume.
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Learn how to write a resume for a restaurant manager position with tips, examples, and templates. Find out what skills, qualifications, and experience to highlight and how to format your resume for the food and beverage industry.
7 Real Restaurant Manager Resume Examples That Worked in 2024
Restaurant manager positions are more competitive than ever. These 7 resume samples will help you land your next management job in 2024.
Restaurant Manager Resume Example & Tips for Writing
Looking for a new restaurant manager position? Use our free restaurant manager resume sample and guided tips to impress employers and land your dream job.
13 Restaurant Manager Resume Examples & Guide for 2024
This guide offers comprehensive tips for a standout restaurant manager resume, whether starting fresh or enhancing an existing one.
Restaurant Manager Resume Examples & Templates for 2024
Here's how to assemble a restaurant management resume: Start with a compelling restaurant manager resume objective or summary. List past work experience, including management-related jobs and food service employment. Talk up your academic achievements and any food or manager-related coursework.
Restaurant Manager resume examples & templates A proven job specific resume example + writing guide for landing your next job in 2024. You can edit this Restaurant Manager resume example to get a quick start and easily build a perfect resume in just a few minutes.
PDF Restaurant manager resume sample
This restaurant manager resume template is the copyright of Dayjob Ltd 2012. Jobseekers may download and use this example for their own personal use to help them create their own unique restaurant manager resume.
Restaurant Manager Resume Examples and Templates for 2024
Find expert resume tips, including key skills and action verbs to highlight. Plus, restaurant manager resume examples for various experience levels
Restaurant Manager Resume Examples and Template for 2024
Learn how to write a restaurant manager resume, discover the job's common skills and certifications and review two sample resumes to help you write your own.
5 Restaurant General Manager Resume Examples for 2024
Our restaurant general manager resume templates updated for 2024 make it easy for you to start applying for your next job today.
Restaurant Manager Resume Samples
Restaurant Manager Resume Samples with Headline, Objective statement, Description and Skills examples. Download Sample Resume Templates in PDF, Word formats.
Restaurant Manager Resume Samples
Restaurant Manager Resume Samples and examples of curated bullet points for your resume to help you get an interview.
6 Great Restaurant Manager Resume Examples
Looking for professional Restaurant Manager resume examples? LiveCareer provides examples with the best format, template and keyword options. View now!
Restaurant Manager Resume Examples
Best free resume examples for Restaurant Managers. Use our professional templates to create your own great application documents. Download a Free Restaurant Manager resume sample now or try our resume and Cover Letter writing services to land the job of your dreams! Try our approach to succeed!
Restaurant Manager Resume Samples and Templates for 2024
Are you looking for restaurant manager resume samples? Check out our professionally written resume sample for restaurant manager. This is free and it's for better job search process.
Restaurant Manager Resume Samples [PDF+DOC] 2024
RESTAURANT MANAGER. B.B. Kings Blues Club & Grill, Winder, GA. Apr. 2015 - Mar. 2018. Oversaw staff of 40 - includes scheduling, fair performance evaluations, implementation of sales goals. Conducted interviews and oversee entire hiring process for all new employees. Ordered all stock - food, office supplies, operating supplies - to par ...
Restaurant Manager Resume Template
PDF. Size: 74 kB. Download Now. This restaurant manager resume template would be good for general managers with mid-range experience. The template is divided into two columns- the left side is for expertise, skills & personal details while the right side hosts profile, work experience, and academic qualification.
Sample Restaurant Manager Resume
A Restaurant Manager Resume is an essential tool for individuals seeking to secure a position in the highly competitive restaurant industry. A well-crafted resume can demonstrate a candidate's ability to manage all aspects of a restaurant.
Restaurant Manager Resume Examples to Get You Hired in 2024
A restaurant manager resume summary should be a concise overview of your professional experience and qualifications. It should underline your key attainments, duties, and skills. Restaurant Manager Resume Summary Example: Skilled Restaurant Manager boasting over 10 years of experience in the hospitality industry.
PDF Restaurant Manager Resume Example PDF
Challenge seeking individual that enjoys customer service in a team atmosphere with specializing in culinary arts, bar-backing, bar-tending and catering/serving. I enjoy multitasking, networking and staying organized. I am confident in communication, marketing/sales and am eager to learn new skills and products. I take a unique approach to management by balancing focuses on administrative ...
Restaurant Manager resume examples for 2024
Create a Restaurant Manager resume using existing templates with skills, summary, education, experience, certifications, and contacts. Learn what should be included on a Restaurant Manager resume based on tips and professional advice.
10+ Restaurant Resume Templates in Word
A restaurant operations manager resume or any other types of restaurant manager resume samples are expected to be intricately detailed. Aside from your experiences and abilities, you need to provide concrete instances and examples where you have been an asset or an added value to your previous employers.
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Learn how to write a resume for a restaurant manager position with tips, examples, and templates. Find out what skills, qualifications, and experience to highlight and how to format your resume for the food and beverage industry.
Restaurant manager positions are more competitive than ever. These 7 resume samples will help you land your next management job in 2024.
Looking for a new restaurant manager position? Use our free restaurant manager resume sample and guided tips to impress employers and land your dream job.
This guide offers comprehensive tips for a standout restaurant manager resume, whether starting fresh or enhancing an existing one.
Here's how to assemble a restaurant management resume: Start with a compelling restaurant manager resume objective or summary. List past work experience, including management-related jobs and food service employment. Talk up your academic achievements and any food or manager-related coursework.
Restaurant Manager resume examples & templates A proven job specific resume example + writing guide for landing your next job in 2024. You can edit this Restaurant Manager resume example to get a quick start and easily build a perfect resume in just a few minutes.
This restaurant manager resume template is the copyright of Dayjob Ltd 2012. Jobseekers may download and use this example for their own personal use to help them create their own unique restaurant manager resume.
Find expert resume tips, including key skills and action verbs to highlight. Plus, restaurant manager resume examples for various experience levels
Learn how to write a restaurant manager resume, discover the job's common skills and certifications and review two sample resumes to help you write your own.
Our restaurant general manager resume templates updated for 2024 make it easy for you to start applying for your next job today.
Restaurant Manager Resume Samples with Headline, Objective statement, Description and Skills examples. Download Sample Resume Templates in PDF, Word formats.
Restaurant Manager Resume Samples and examples of curated bullet points for your resume to help you get an interview.
Looking for professional Restaurant Manager resume examples? LiveCareer provides examples with the best format, template and keyword options. View now!
Best free resume examples for Restaurant Managers. Use our professional templates to create your own great application documents. Download a Free Restaurant Manager resume sample now or try our resume and Cover Letter writing services to land the job of your dreams! Try our approach to succeed!
Are you looking for restaurant manager resume samples? Check out our professionally written resume sample for restaurant manager. This is free and it's for better job search process.
RESTAURANT MANAGER. B.B. Kings Blues Club & Grill, Winder, GA. Apr. 2015 - Mar. 2018. Oversaw staff of 40 - includes scheduling, fair performance evaluations, implementation of sales goals. Conducted interviews and oversee entire hiring process for all new employees. Ordered all stock - food, office supplies, operating supplies - to par ...
PDF. Size: 74 kB. Download Now. This restaurant manager resume template would be good for general managers with mid-range experience. The template is divided into two columns- the left side is for expertise, skills & personal details while the right side hosts profile, work experience, and academic qualification.
A Restaurant Manager Resume is an essential tool for individuals seeking to secure a position in the highly competitive restaurant industry. A well-crafted resume can demonstrate a candidate's ability to manage all aspects of a restaurant.
A restaurant manager resume summary should be a concise overview of your professional experience and qualifications. It should underline your key attainments, duties, and skills. Restaurant Manager Resume Summary Example: Skilled Restaurant Manager boasting over 10 years of experience in the hospitality industry.
Challenge seeking individual that enjoys customer service in a team atmosphere with specializing in culinary arts, bar-backing, bar-tending and catering/serving. I enjoy multitasking, networking and staying organized. I am confident in communication, marketing/sales and am eager to learn new skills and products. I take a unique approach to management by balancing focuses on administrative ...
Create a Restaurant Manager resume using existing templates with skills, summary, education, experience, certifications, and contacts. Learn what should be included on a Restaurant Manager resume based on tips and professional advice.
A restaurant operations manager resume or any other types of restaurant manager resume samples are expected to be intricately detailed. Aside from your experiences and abilities, you need to provide concrete instances and examples where you have been an asset or an added value to your previous employers.