production support in resume

• Resume Builder
• Resume Templates
• Resume Formats
• Resume Examples
• Cover Letter Builder
• Cover Letter Templates
• Cover Letter Formats
• Cover Letter Examples
• Career Advice
• Interview Questions
• Resume Skills
• Resume Objectives
• Job Description
• Job Responsibilities
• FAQ’s

Production Support Analyst Resume Examples

Are you looking for advice on creating a resume for a Production Support Analyst? Writing a resume for this position can be tricky because you must include the right information and make sure that it’s easy to read and understand. This guide will provide you with tips on how to write a Production Support Analyst resume that stands out, as well as examples of successful resumes to use as a reference. With this guide, you can be sure that your resume is tailored perfectly to the role you are applying for and that you can rise above the competition.

If you didn’t find what you were looking for, be sure to check out our complete library of resume examples .

Start building your dream career today! 

Create your professional resume in just 5 minutes with our easy-to-use resume builder!

Production Support Analyst

123 Main Street | Anytown, USA 99999 | Phone: (123) 456-7890 | Email: [email protected]

I am an experienced Production Support Analyst with a wide range of technical and problem- solving skills. I have a solid background in computer systems and software, as well as the ability to effectively troubleshoot system- related issues. I have excellent communication skills, both written and verbal, and am comfortable working with users of all levels. I am highly organized and detail- oriented, and possess strong analytical and problem- solving abilities.

Core Skills :

• Proficient in various computer systems and software
• Troubleshooting and problem solving skills
• Excellent communication and interpersonal skills
• Ability to work independently and within a team
• Proficient in database management, system maintenance and security
• Highly organized and detail- oriented

Professional Experience : Technical Support Analyst, ABC Company, 2014 – Present

• Provide technical support to end users on various computer systems and software
• Troubleshoot system related issues and provide solutions
• Maintain and update existing computer systems, databases and related software
• Test and debug new and existing computer systems and software
• Assist in the installation, configuration and implementation of new systems
• Develop, document and maintain system and process documentation

Technical Support Analyst, XYZ Company, 2011 – 2014

• Provided technical support to end users on various computer systems and software
• Troubleshot system related issues and provided solutions
• Assisted in the installation, configuration and implementation of new systems
• Developed and maintained system and process documentation
• Monitored and maintained system security
• Implemented new system changes and upgrades

Education : Bachelor of Science in Computer Science, University of ABC, 2008- 2011

Create My Resume

Build a professional resume in just minutes for free.

Production Support Analyst Resume with No Experience

Recent college graduate with a degree in Computer Science, offering excellent problem- solving and troubleshooting skills and looking to apply these skills in a Production Support Analyst role.

• Excellent problem- solving and troubleshooting
• Strong customer service and communication skills
• Proficient in various software, including Microsoft Office
• Understanding of various programming languages, such as Java
• Ability to multi- task, prioritize and manage time effectively
• Proficient in process improvement and documentation

Responsibilities

• Monitor and maintain production systems to ensure peak performance
• Troubleshoot and resolve system and network issues
• Perform system updates, upgrades and maintenance
• Develop and document system processes and requirements
• Provide technical support for users
• Develop and maintain documentation for production systems
• Collaborate with internal teams to ensure production environment is optimized

Experience 0 Years

Level Junior

Education Bachelor’s

Production Support Analyst Resume with 2 Years of Experience

A highly organized and detail- oriented Production Support Analyst with two years of experience in troubleshooting and resolving production issues. Exceptional analytical and problem- solving skills with a proven track record of resolving customer problems quickly and efficiently. Excellent communication skills with the ability to interact with end users and make decisions in a fast- paced environment.

• Troubleshooting production issues
• Resolving customer problems
• Documentation of processes
• Problem- solving skills
• Analytical thinking
• Communication and interpersonal skills
• Time management
• Prioritization
• Team collaboration

Responsibilities :

• Troubleshoot and resolve production issues in an efficient and timely manner.
• Identify and document the root cause of production issues and provide solutions to prevent future occurrences.
• Liaise with other departments to ensure that all production processes are running smoothly.
• Monitor production system performance and take corrective actions when necessary.
• Create and maintain technical documentation for production processes.
• Develop and implement strategies to improve production performance.
• Provide technical support to end users regarding production processes.
• Analyze user feedback to identify areas for improvement in production processes.
• Work closely with other team members to ensure that production goals are met.

Experience 2+ Years

Production Support Analyst Resume with 5 Years of Experience

A highly experienced Production Support Analyst with over 5 years of experience providing operational and business- critical IT support in a wide range of industries. Possesses strong technical knowledge and excellent customer service skills. Experienced in troubleshooting, incident management and root cause analysis, as well as developing and maintaining processes and procedures. Demonstrated ability to work well under pressure, solve problems quickly and efficiently, and ensure compliance with best practices.

• Technical problem solving
• Incident management
• Root cause analysis
• IT operations
• Business process improvement
• Network troubleshooting
• Excellent customer service
• Process documentation
• Responding to user inquiries and requests for technical support
• Identifying, analyzing, and resolving technical issues
• Troubleshooting network, hardware, and software issues
• Documenting incident reports and root cause analyses
• Developing, maintaining, and updating processes and procedures
• Ensuring compliance with security and best practices
• Developing and monitoring system performance
• Performing system maintenance and upgrades

Experience 5+ Years

Level Senior

Production Support Analyst Resume with 7 Years of Experience

Motivated and organized Production Support Analyst with 7 years of experience in IT service management. Proven ability to research, analyze, and troubleshoot technology- related issues. Skilled in identifying, isolating and resolving hardware, software and application problems. Adept at providing excellent customer service and maintaining technical knowledge.

• Troubleshooting
• Systems Analysis
• Technical Support
• Hardware/Software Installation
• IT Service Management
• Customer Service
• Systems Administration
• Performing on- call and remote problem solving, troubleshooting and debugging of hardware and software related issues.
• Identifying and isolating hardware and software issues, then researching and resolving them.
• Providing timely and efficient response to customer inquiries via telephone and email.
• Updating systems and programming as needed.
• Maintaining a knowledge base of technical problems and solutions.
• Managing and tracking user accounts, permissions, access rights, and storage allocations.
• Installing, configuring, and upgrading hardware and software components.
• Monitoring and maintaining system performance.

Experience 7+ Years

Production Support Analyst Resume with 10 Years of Experience

Highly organized and detail- oriented Production Support Analyst with 10 years of experience providing technical support to critical production and operations systems. Proven ability to troubleshoot and repair complex problems by utilizing advanced technical skills and in- depth knowledge of production processes. Skilled in patch and release management, system configuration and documentation, and software installation and testing. Expert in problem resolution and customer service.

• Network Administration
• Systems Troubleshooting
• Software Design & Testing
• Database Management
• System Configuration
• Hardware & Software Support
• Release & Patch Management
• System Documentation
• Problem Resolution
• Provided technical support and assistance to production and operations systems and users
• Resolved hardware, software, and network problems in a timely manner
• Installed, tested, and configured hardware and software components
• Developed and maintained system documentation
• Performed patch and release management for application and system updates
• Monitored system performance, efficiency, and security
• Created reports and analyzed system data to determine trends
• Maintained database integrity and security through database management
• Provided technical assistance to end- users in person and remotely via telephone and email

Experience 10+ Years

Level Senior Manager

Education Master’s

Production Support Analyst Resume with 15 Years of Experience

A highly experienced and motivated Production Support Analyst with fifteen years of experience in identifying and resolving technical issues, system upgrades, and troubleshooting. Possess excellent problem solving and customer service skills. Expert in installing, configuring and maintaining software applications, network services and IT infrastructure. Possess strong organizational, interpersonal and communication skills.

• Network Operations
• Software Configuration
• Data Analysis
• Troubleshooting & Problem Solving
• IT Infrastructure Maintenance
• System Upgrades
• Monitor, analyze and troubleshoot production systems
• Provide technical support to users and resolve system issues
• Perform upgrades and patches to improve system performance
• Install, configure and maintain software applications
• Develop and maintain network services
• Ensure system security through the installation of security patches
• Analyze system data and develop reports
• Implement new technologies and solutions to improve system performance
• Develop and maintain strong relationships with internal and external customers

Experience 15+ Years

Level Director

In addition to this, be sure to check out our resume templates , resume formats ,  cover letter examples ,  job description , and  career advice  pages for more helpful tips and advice.

What should be included in a Production Support Analyst resume?

A Production Support Analyst is an IT professional responsible for managing applications, databases, and systems. They provide technical support and troubleshooting for software and hardware issues, ensuring that applications and servers run smoothly. A well-crafted Production Support Analyst resume should showcase a candidate’s problem-solving, communication, and technical skills.

Here are some elements to consider when crafting a Production Support Analyst resume:

• Experience with software, hardware, and network troubleshooting and maintenance
• Knowledge of Windows, Linux, and/or Mac operating systems
• Familiarity with scripting/programming languages (e.g., Python, C#, Java)
• Ability to analyze system performance and recommend solutions
• Hands-on experience with application and database server administration
• Working knowledge of enterprise systems such as ERP and CRM
• Proficient in documenting processes, plans, and procedures
• Outstanding customer service and communication skills
• Demonstrated record of successful system deployments and implementations
• Excellent problem-solving and analytical skills
• Ability to work independently and as part of a team
• Ability to manage multiple tasks and prioritize tasks effectively
• Ability to stay up-to-date with advances in technology

What is a good summary for a Production Support Analyst resume?

A Production Support Analyst is an IT professional responsible for maintaining the daily operations of computer systems. A good summary for a Production Support Analyst resume should highlight the candidate’s experience in troubleshooting technical issues, managing IT infrastructure, and developing and implementing software solutions to ensure system stability and reliability. The summary should also list the candidate’s ability to provide technical support to end-users, as well as the skills that make them an effective team leader and communicator. Candidates should also include any certifications, training, or other qualifications that demonstrate their knowledge and expertise in the field. Finally, the summary should emphasize their dedication to staying up-to-date with new technologies, software development processes, and emerging industry trends.

What is a good objective for a Production Support Analyst resume?

A Production Support Analyst is responsible for providing technical assistance and support to customers and clients who use the company’s products or services. They troubleshoot issues, document any issues, and provide resolutions. An effective resume objective for a Production Support Analyst should reflect the candidate’s ability to analyze issues, solve problems, and work with customers in a professional manner.

Here are some examples of good objectives for Production Support Analysts:

• Working as a Production Support Analyst to provide excellent customer service and technical assistance to clients and customers.
• Seeking a Production Support Analyst position to utilize my customer service and problem-solving skills to provide support on software and hardware issues.
• To obtain a Production Support Analyst role to use my knowledge of software and hardware to help customers with their technical issues.
• Aiming for a Production Support Analyst position to use my customer service and troubleshooting skills to provide timely and efficient resolution of any technical problems.
• Looking for a Production Support Analyst role to leverage my knowledge of IT systems to provide technical support and customer service.

How do you list Production Support Analyst skills on a resume?

When it comes to listing Production Support Analyst skills on a resume, it’s important to highlight your experience and abilities in the areas of problem solving, troubleshooting, and technical support. Below are some of the key skills that can be beneficial to include in your resume.

• Knowledge of IT systems and applications: Production Support Analysts must have a good understanding of the various operating systems, programming languages, and software used in their field.
• Troubleshooting experience: Analysts must be able to quickly diagnose problems and create solutions in order to keep production running smoothly.
• Communication skills: Production Support Analysts must be able to effectively communicate with others, both verbally and in writing.
• Attention to detail: Analysts must be able to pay close attention to detail and have the ability to detect even the smallest errors.
• Time management skills: Production Support Analysts must be able to manage their time effectively in order to complete tasks quickly and efficiently.
• Organizational skills: Analysts must be able to organize information in a manner that is easy to access and understand.

By including these skills on your resume, you can demonstrate your qualifications as a Production Support Analyst and make yourself stand out from the competition.

What skills should I put on my resume for Production Support Analyst?

For a Production Support Analyst, there are many skills to include on a resume. Depending on the company and job requirements, the skills required may vary. Here are some of the common skills a Production Support Analyst should have:

• Familiarity with Agile methodologies: A Production Support Analyst must be familiar with Agile development and project management methods. This allows them to assist in day-to-day operations, as well as create and implement plans for the successful execution of projects.
• Good problem-solving skills: A Production Support Analyst must be able to identify, analyze, and solve problems in an efficient manner. This includes troubleshooting system issues and resolving customer service questions.
• Excellent communication skills: A Production Support Analyst must be able to communicate effectively with both technical and non-technical stakeholders. This includes being able to listen and understand customer requirements, explain technical concepts to non-technical people, and collaborate with colleagues.
• Knowledge of IT systems and databases: A Production Support Analyst must have a good understanding of IT systems and databases. This includes being familiar with different operating systems, programming languages, and database concepts in order to troubleshoot and support IT systems.
• Technical writing skills: A Production Support Analyst must be able to write technical documents and project plans. This includes being able to create detailed documents explaining system designs and writing instructions for users.
• Detail-oriented: A Production Support Analyst must be very detail-oriented in order to identify and address any issues that may arise. This includes being able to analyze large amounts of data, locate errors, and develop solutions.
• Ability to multitask: A Production Support Analyst must also be able to multitask and work on multiple projects at the same time. This includes being able to prioritize tasks and manage time effectively.

By including these skills on a resume, a Production Support Analyst can demonstrate their knowledge and experience

Key takeaways for an Production Support Analyst resume

An effective Production Support Analyst resume should highlight your technical proficiency and experience with supporting business systems and processes. Additionally, your resume should include examples of how you have served as a liaison between IT departments and business users to ensure the smooth flow of operations.

In order to properly showcase your skills and experience, there are key takeaways for an effective Production Support Analyst resume.

• Start with a Strong Summary Statement – Your summary statement is your first opportunity to make an impression on the hiring manager. Use it to highlight your most relevant experience and skills that are relevant to the position.
• List Your Technical Experience – An effective Production Support Analyst resume should showcase your proficiency with various software and systems including ERP, CRM, and supply chain management tools. Include specific examples of how you have used these tools to resolve issues and maximize efficiency.
• Highlight Your Problem-Solving Skills – The ability to quickly and efficiently resolve IT issues is essential for any Production Support Analyst role. Showcase your problem-solving skills by including examples of how you have identified and remedied the root cause of IT problems.
• Demonstrate Your Interpersonal Skills – As a Production Support Analyst, you will be responsible for bridging the gap between IT and business users. Include examples of how you have effectively communicated with users to ensure the smooth flow of operations.

By following these key takeaways, you can create an effective Production Support Analyst resume that will help you stand out from the competition and land the job.

Let us help you build your Resume!

Make your resume more organized and attractive with our Resume Builder

• Production Support Engineer Resume Example

Resume Examples

• Common Tasks & Responsibilities
• Top Hard & Soft Skills
• Action Verbs & Keywords
• Resume FAQs
• Similar Resumes

Common Responsibilities Listed on Production Support Engineer Resumes:

• Monitoring and responding to system alerts
• Troubleshooting and resolving system issues
• Performing system maintenance and upgrades
• Providing technical support to users
• Creating and maintaining system documentation
• Developing and implementing system automation processes
• Developing and maintaining system security policies
• Testing and deploying new software releases
• Managing system backups and restores
• Analyzing system performance and capacity
• Developing and implementing system monitoring tools

Speed up your resume creation process with the AI-Powered Resume Builder . Generate tailored achievements in seconds for every role you apply to.

Production Support Engineer Resume Example:

• Implemented system automation processes that reduced manual tasks by 50%, resulting in a 30% increase in overall system efficiency.
• Collaborated with cross-functional teams to troubleshoot and resolve critical system issues within a 24-hour timeframe, minimizing downtime and ensuring uninterrupted operations.
• Developed and implemented system monitoring tools that improved system performance by 25% and reduced response time to critical alerts by 50%.
• Managed system upgrades and maintenance, ensuring 99.9% uptime and minimizing disruptions to end-users.
• Provided technical support to users, achieving a 95% customer satisfaction rating and resolving 80% of issues within a 2-hour timeframe.
• Tested and deployed new software releases, resulting in a 20% reduction in system bugs and improved overall system stability.
• Analyzed system performance and capacity, identifying and resolving bottlenecks that improved system response time by 30%.
• Created and maintained system documentation, ensuring accurate and up-to-date information for troubleshooting and knowledge sharing.
• Managed system backups and restores, achieving a 100% data recovery rate and minimizing data loss risks.
• System automation
• Cross-functional collaboration
• Troubleshooting and problem resolution
• System monitoring
• System performance optimization
• System upgrades and maintenance management
• Technical support provision
• Customer service
• Software testing and deployment
• System performance and capacity analysis
• System documentation creation and maintenance
• System backups and restores management
• Data recovery
• Risk management
• Knowledge of current and emerging technologies
• Time management
• Project management
• Communication skills
• Attention to detail
• Ability to work under pressure
• Critical thinking
• Decision-making skills
• Adaptability
• Analytical skills.

Top Skills & Keywords for Production Support Engineer Resumes:

Hard skills.

• Incident Management
• Troubleshooting and Root Cause Analysis
• System Monitoring and Alerting
• Scripting and Automation
• Database Management (SQL)
• Application Deployment and Configuration
• Performance Tuning and Optimization
• Change Management
• ITIL Framework
• Network and Infrastructure Knowledge
• Security and Compliance
• Collaboration and Communication Skills

Soft Skills

• Problem Solving and Troubleshooting
• Communication and Interpersonal Skills
• Collaboration and Teamwork
• Time Management and Prioritization
• Adaptability and Flexibility
• Attention to Detail
• Customer Service Orientation
• Analytical Thinking
• Technical Aptitude
• Documentation and Reporting
• Stress Management
• Continuous Learning and Self-Development

Resume Action Verbs for Production Support Engineers:

• Troubleshot
• Implemented
• Collaborated
• Investigated
• Communicated

Generate Your Resume Summary

Resume FAQs for Production Support Engineers:

How long should i make my production support engineer resume, what is the best way to format a production support engineer resume, which keywords are important to highlight in a production support engineer resume, how should i write my resume if i have no experience as a production support engineer, compare your production support engineer resume to a job description:.

• Identify opportunities to further tailor your resume to the Production Support Engineer job
• Improve your keyword usage to align your experience and skills with the position
• Uncover and address potential gaps in your resume that may be important to the hiring manager

Complete the steps below to generate your free resume analysis.

Related Resumes for Production Support Engineers:

Cloud support engineer, devops engineer, software tester, software developer, application developer, backend developer, cloud engineer, automation tester.

Privacy preference center

We care about your privacy

When you visit our website, we will use cookies to make sure you enjoy your stay. We respect your privacy and we’ll never share your resumes and cover letters with recruiters or job sites. On the other hand, we’re using several third party tools to help us run our website with all its functionality.

But what exactly are cookies? Cookies are small bits of information which get stored on your computer. This information usually isn’t enough to directly identify you, but it allows us to deliver a page tailored to your particular needs and preferences.

Because we really care about your right to privacy, we give you a lot of control over which cookies we use in your sessions. Click on the different category headings on the left to find out more, and change our default settings.

However, remember that blocking some types of cookies may impact your experience of our website. Finally, note that we’ll need to use a cookie to remember your cookie preferences.

Without these cookies our website wouldn’t function and they cannot be switched off. We need them to provide services that you’ve asked for.

Want an example? We use these cookies when you sign in to Kickresume. We also use them to remember things you’ve already done, like text you’ve entered into a registration form so it’ll be there when you go back to the page in the same session.

Thanks to these cookies, we can count visits and traffic sources to our pages. This allows us to measure and improve the performance of our website and provide you with content you’ll find interesting.

Performance cookies let us see which pages are the most and least popular, and how you and other visitors move around the site.

All information these cookies collect is aggregated (it’s a statistic) and therefore completely anonymous. If you don’t let us use these cookies, you’ll leave us in the dark a bit, as we won’t be able to give you the content you may like.

We use these cookies to uniquely identify your browser and internet device. Thanks to them, we and our partners can build a profile of your interests, and target you with discounts to our service and specialized content.

On the other hand, these cookies allow some companies target you with advertising on other sites. This is to provide you with advertising that you might find interesting, rather than with a series of irrelevant ads you don’t care about.

Production Support Analyst Resume Example

Land your dream job and learn to write your resume with our free, expertly drafted Production Support Analyst resume example. Make a copy of this resume example as it is or edit it directly using our easy-to-use resume creator.

Related resume guides and samples

The aerospace engineer’s guide to writing an excellent resume

How to build a jaw-dropping CAD designer resume

How to build a great chemical engineer resume

How to craft an effective civil engineer resume

How to write an effective electrical engineer resume

The ultimate guide to writing a mechanical engineer resume

Write a job-winning production manager resume in 5 steps

How to craft a compelling QA engineer resume?

How to build a professional quality engineer resume

Production Support Analyst Resume Example (Full Text Version)

Elena damgaard.

Results-oriented Production Support Analyst with a demonstrated history of optimizing production processes, supporting staff, and enhancing overall production efficiency. Proficient in communication, detail orientation, time management, and analytical thinking. Seeking a challenging role as a Production Support Analyst with a progressive company.

Work experience

• Identified and resolved production issues, conducted detailed monthly/annual employee performance reviews, and provided guidance to all employees.
• Collaborated with colleagues on stabilizing business processes and procedures, resulting in a 15% decrease in production expenses.
• Conducted daily production system checks, monitored and analyzed resources, and actively participated in weekly team meetings with managers.
• Collaborated with Software Engineers on developing and implementing new automation scripts for increased efficiency.
• Recognized as Employee of the Month for consistently delivering outstanding work performance.
• Achieved a GPA of 3.98, ranking in the top 10% of the program
• Recognized as the 2016 Academic Excellence Award winner
• Participated in Economics Society, FinTech Society, and Riding Society clubs and societies
• Achieved Graduation with Distinction, maintaining Grade 1 (A/excellent equivalent) in all 4 subjects
• Awarded the prestigious 2013 Best Graduate Award
• Engaged in extracurricular activities including Astronomy Society, Aerobics Club, and Fitness Club.

Volunteering

Certificates.

Milan Šaržík, CPRW

Milan’s work-life has been centered around job search for the past three years. He is a Certified Professional Résumé Writer (CPRW™) as well as an active member of the Professional Association of Résumé Writers & Careers Coaches (PARWCC™). Milan holds a record for creating the most career document samples for our help center – until today, he has written more than 500 resumes and cover letters for positions across various industries. On top of that, Milan has completed studies at multiple well-known institutions, including Harvard University, University of Glasgow, and Frankfurt School of Finance and Management.

Edit this sample using our resume builder.

Let your resume write itself — with ai..

Similar job positions

Assembly Line Worker Personal Assistant Front Desk Receptionist Aerospace Engineer Civil Engineer Mechanical Engineer Executive Manager Quality Engineer Electrical Engineer Product Manager Operator Jeweler

Related administrative resume samples

Related production manager cover letter samples

Let your resume do the work.

Join 5,000,000 job seekers worldwide and get hired faster with your best resume yet.

Production Support Engineer Resume Examples (Template & 20+ Tips)

Create a standout production support engineer resume with our online platform. browse professional templates for all levels and specialties. land your dream role today.

In the rapidly advancing technological world, the role of a Production Support Engineer is crucial. These professionals ensure that systems and operations run smoothly and efficiently. In this article, we will explore a highly effective Production Support Engineer resume example. This guide will provide you with important insights on how to demonstrate your technical knowledge, problem-solving abilities, and communication skills in an appealing way to potential employers. Whether you’re a seasoned engineer or a recent graduate, this article will equip you with a stand-out resume that will help you take the next step on your career ladder.

We will cover:

• How to write a resume , no matter your industry or job title.
• What to put on a resume to stand out.
• The top skills employers from every industry want to see.
• How to build a resume fast with our professional Resume Builder .
• Why you should use a resume template

What does a Production Support Engineer do?

A Production Support Engineer is responsible for ensuring that all processes in a production line or manufacturing facility are running smoothly and efficiently. This involves monitoring equipment, troubleshooting issues, and maintaining efficiency and productivity. They also may participate in the design and development of new systems and equipment. Additionally, they often work closely with other engineers and technicians, training them on new equipment and processes, and often have to liaise with clients and vendors. They investigate and resolve any issues or problems that may arise, including hardware, software, and network problems. They also keep detailed records of problems and solutions to prevent future issues.

• Corrosion Engineer Resume Sample
• QA Software Tester Resume Sample
• Automotive Engineer Resume Sample
• Physical Design Engineer Resume Sample
• Civil Designer Resume Sample
• Optical Technician Resume Sample
• Aerospace Engineer Resume Sample
• Manual Tester Resume Sample
• Electrical Inspector Resume Sample
• Applications Engineer Resume Sample
• Automation Engineer Resume Sample
• Embedded Software Engineer Resume Sample
• Chemical Process Engineer Resume Sample
• Welding Inspector Resume Sample
• Analog Design Engineer Resume Sample
• Instrument Technician Resume Sample
• Engineering Supervisor Resume Sample
• Project Estimator Resume Sample
• Engineering Project Manager Resume Sample
• Product Engineer Resume Sample

What are some responsibilities of a Production Support Engineer?

• Provide technical assistance to resolve production issues and minimize production downtime.
• Interact effectively with the development, quality assurance, product and operations teams to identify and resolve production defects.
• Monitor, track and report defects and their resolution status.
• Perform root cause analysis to determine the severity of production defects and recommend preventative measures.
• Oversee continuous process improvement activities to enhance production efficiency.
• Construct and maintain efficient, reusable, and reliable configurations, scripts, and code to streamline task automation.
• Analyze production performance data to make predictive and preventive recommendations.
• Communicate effectively with stakeholders about production issues and deployments.
• Coordinate product support training to team members and users.
• Ensure compliance with company protocols, regulatory requirements, and best practices in production support functions.

Sample Production Support Engineer Resume for Inspiration

Personal Details

Name: David Johnson Email: [email protected] Phone number: (123) 456-7890

David is a proficient Production Support Engineer with more than six years of experience in supporting Information Technology infrastructure. He is adept at troubleshooting technical issues, system monitoring, and managing production processes. Though strategic methodologies and technical know-how, he excels in optimizing system performance, enhancing productivity, and improving user satisfaction.

Work Experience

• Production Support Engineer at ABC Company (2015 - Present) - Providing 24/7 operational support for IT production systems. - Conducting troubleshooting and problem-solving activities for IT application teams. - Performing technical analyses to enhance system functionalities.
• Junior Support Engineer at XYZ Company (2012 - 2015) - Responsible for ensuring optimum system operations. - Assisted in resolving technical issues promptly and efficiently. - Played a key role in the maintenance of system documentation and procedures.
• Bachelor of Science in Computer Engineering, University of California, 2012
• Expert in Unix shell scripting and Oracle SQL
• Strong knowledge of Java, C++, Python
• Adept at system troubleshooting and problem-solving

Certifications

• Oracle Certified Professional, Java SE 8 Programmer
• Certified UNIX System Administrator
• English - Native
• Spanish - Conversational

Resume tips for Production Support Engineer

Creating a perfect, career-launching resume is no easy task. Following general writing rules can help, but it is also smart to get advice tailored to your specific job search. When you’re new to the employment world, you need Production Support Engineer resume tips. We collected the best tips from seasoned Production Support Engineer - Check out their advice to not only make your writing process easier but also increase your chances of creating a resume that piques the interest of prospective employers.

• Highlight your technical skills: As a Production Support Engineer, you should have a strong understanding of various technologies and software. Make sure to list these in your resume, mentioning specific tools or programming languages that you are proficient in.
• Showcase problem-solving skills: Production Support Engineers are often tasked with resolving complex issues. Use examples of problems you've solved in previous roles to show off this key skill.
• Include certifications: Any relevant certifications you hold, such as ITIL or PMP, can make you stand out to potential employers. Don't forget to list these in your resume.
• Detail your experience: Clearly outline your work history in your resume, focusing on roles that involved production support. Use bullet points to detail your responsibilities and achievements in each role.
• Proofread your resume: Production Support Engineers must pay close attention to detail to avoid costly mistakes. Show your proficiency in this area by presenting a resume free of grammar and spelling errors.

Production Support Engineer Resume Summary Examples

Using a resume summary or objective in your Production Support Engineer resume gives potential employers a snapshot of your skills, experience, and career goals. It can quickly demonstrate whether or not you’re a good fit for the position. The summary or objective is often the first thing an employer will read, and it can persuade them to continue reading the rest of your resume. It provides an opportunity to sell your qualifications right at the beginning of your resume. In concise terms, this section could highlight your experience in production support, your prowess in problem-solving, leading teams, or expertise with specific technologies or industries. For those with a large amount of relevant experience, the summary will be best, summarizing key experiences and skills. For those who have less experience or are switching careers, an objective can show ambition and potential. For Example:

• An experienced Production Support Engineer with a proven track record in maintaining, fixing and optimizing production lines for major manufacturers across multiple industries. Proficient with CAD tools and automation systems.
• A reliable Production Support Engineer with a deep knowledge of mechanical processes. Proven ability to manage manufacturing workflows, ensure adherence to quality standards, and implement improvements to enhance production efficiency.
• Highly skilled Production Support Engineer with vast experience in leading teams in a fast-paced manufacturing environment. Skilled in troubleshooting production issues and applying innovative solutions to reduce downtime and boost productivity.
• An accomplished Production Support Engineer with 5+ years experience specializing in electronic manufacturing. Possesses strong technical skills in product development, manufacturing support and process design leading to increased productivity and efficiency.
• Detail-oriented Production Support Engineer experienced in pharmaceutical and biotech production lines. Demonstrated skills in problem-solving, process improvement, and ensuring compliance with regulatory requirements. Knowledgeable about GMP and FDA regulations.

Build a Strong Experience Section for Your Production Support Engineer Resume

Building a strong experience section for a Production Support Engineer resume is vital for several reasons: 1. Demonstrates Qualifications: Your experience will show potential employers that you have already successfully performed the job in the past, providing concrete examples of your skills and abilities. 2. Shows Career Progression: Clearly defined roles, responsibilities, and achievements can showcase your career progression. This can exemplify that you are motivated, dedicated, and can handle increased responsibilities. 3. Highlights Relevant Skills: The experience section is a great place to highlight your relevant skills in a real-world context. This aids recruiters in quickly identifying whether you possess the skills needed for the role. 4. Proves Your Value: Presenting successful projects, results, and impacts in your experience section can demonstrate your worth to a potential employer. 5. Sets You Apart: A well-crafted experience section can distinguish you from other similar-level candidates. Your unique experiences can provide you with a competitive edge. 6. Meets Expectations: Many job postings will list required or preferred experiences. Addressing these within your experience section can show employers that you meet their criteria. Remember, it's not just about listing your previous jobs, but rather showcasing your achievements, skills, and value through them. For Example:

• Managed and delivered application support, resulting in minimal disruptions, incident detection, and resolving critical issues on time.
• Successfully designed, implemented, and scaled IT production support solutions across diverse industries and technologies.
• Played a key role in troubleshooting production issues, reducing downtime by 60%.
• Maintained close coordination with the team to ensure continuity of services and immediate resolution of problems.
• Collaborated with multiple cross-functional teams to streamline the application production support process, resulting in improved operational efficiency.
• Upgraded software and hardware components as per the production requirements, resulting in a 30% increase in system performance.
• Provided 24x7 support for critical issues, ensuring high uptime and reliability of production systems.
• Managed production servers, application modules, and databases to improve system efficiency and PROD stability.
• Acted as a pivotal member of the change control board responsible for reviewing and implementing system modifications and upgrades.
• Led the coordination efforts with the development team to resolve production defects, reducing the incident resolution time by 50%.

Production Support Engineer resume education example

A Production Support Engineer typically needs a bachelor's degree in engineering, specifically in mechanical, electrical, manufacturing, industrial or chemical engineering. Other relevant fields of study may include automation, operations technology, or computer science. In some cases, a high school diploma and relevant work experience may be enough to qualify for some positions. Aside from formal education, a Production Support Engineer should have strong problem-solving skills, a good understanding of manufacturing processes, and knowledge of relevant software and systems. Some employers may also prefer candidates with a master's degree or experience with specific industry regulations. Advanced positions may require a Professional Engineer (PE) certification. Here is an example of an experience listing suitable for a Production Support Engineer resume:

• B.Sc. in Computer Science, Massachusetts Institute of Technology, 2015 - 2019
• Certification in Network Administration, Cisco Networking Academy, 2020
• Advanced Diploma in Systems Analysis, Stanford University, 2019 - 2020
• Certification in Cloud Computing, Amazon Web Services, 2021

Production Support Engineer Skills for a Resume

Adding skills to your Production Support Engineer resume is important for several reasons. 1. Stand out from the competition: Your unique set of skills can distinguish you from other applicants who may have similar experiences or education. 2. Show your relevance: The skills you list can show a prospective employer that you are up-to-date with the latest trends and technologies relevant to the role. 3. Showcase your abilities: Simply stating your past roles can show what you have been responsible for, but listing specific skills can demonstrate what you are capable of doing. 4. Tailor your fit: By listing skills that are specifically relevant to the job you're applying for, you can show that you are a perfect fit for the role. 5. Demonstrate your value: The skills you have can be direct indicators of your ability to add value to the organization. 6. Highlight your versatility: If you have a wide range of skills, it indicates that you are adaptable and versatile. 7. Increase chances of passing Applicant Tracking System: Many organizations use automated systems to screen resumes. Including relevant skills will increase the chances of your resume being shortlisted. 8. Enable keyword matching: Job descriptions often contain specific skills required for the role. By using the same language in your resume, you can easily show that you meet their criteria. Soft Skills:

• Problem-Solving Ability
• Excellent Communication
• Interpersonal Skills
• Teamwork and Collaboration
• Adaptability
• Attentiveness to Details
• Critical Thinking
• Time Management
• Decision-Making
• Customer Service Orientation
• Equipment Troubleshooting
• Process Optimization
• Software Development
• Quality Assurance
• Technical Documentation
• Network Administration
• Database Management
• Systems Testing
• Hardware Maintenance
• Project Management

Common Mistakes to Avoid When Writing a Production Support Engineer Resume

In this competitive job market, employers receive an average of 180 applications for each open position. To process these resumes, companies often rely on automated applicant tracking systems, which can sift through resumes and eliminate the least qualified applicants. If your resume is among the few that make it past these bots, it must still impress the recruiter or hiring manager. With so many applications coming in, recruiters typically give each resume only 5 seconds of their attention before deciding whether to discard it. Considering this, it's best to avoid including any distracting information on your application that could cause it to be thrown away. To help make sure your resume stands out, review the list below of what you should not include on your job application.

• Not including a cover letter. A cover letter is a great way to explain why you are the best candidate for the job and why you want the position.
• Using too much jargon. Hiring managers do not want to read a resume full of technical terms that they do not understand.
• Omitting important details. Make sure to include your contact information, educational background, job history, and any relevant skills and experiences.
• Using a generic template. Take the time to customize your resume to the job you are applying for. This will show the employer that you are serious about the position.
• Spelling and grammar errors. Always double-check your resume for typos, spelling mistakes, and grammar errors.
• Focusing too much on duties. Make sure to include accomplishments and successes to show the employer that you are a great candidate.
• Including personal information. Avoid including any personal information such as age, marital status, or religious beliefs.

Key takeaways for a Production Support Engineer resume

• Showcase any relevant engineering degree or certification you have in your field of expertise. This is often crucial for production support engineer positions.
• Highlight your technical skills. As a production support engineer, you're expected to have extensive knowledge in various areas. These may include problem-solving skills, knowledge in programming languages, network security, operating systems, and databases.
• Demonstrate your experience with proven success in previous roles. This could be in the form of increasing efficiency, reducing downtime, or contributing to key projects.
• Detail any troubleshooting or problem-solving successes. Employers would definitely want an engineer who can meticulously address and fix system issues in a timely manner.
• Mention any experience with team management or leadership, if applicable. Some production support engineer positions require coordinating with other team members or leading a team.
• Include interpersonal and communication skills. These are important as you might often need to liaise with other teams, clients, or provide technical assistance to non-technical colleagues.
• Present your ability to work under pressure and prioritize tasks. Production support engineering often involves dealing with various issues at once, some of which may need immediate attention.
• State your availability. As production support engineers may need to provide off-hours support or be on-call, the potential employer would like to know about your flexibility.
• Certifications or ongoing professional education are always a plus as they show commitment to the field.

• ResumeBuild
• Production Support Engineer

5 Amazing production support engineer Resume Examples (Updated 2023) + Skills & Job Descriptions

Build your resume in 15 minutes, production support engineer: resume samples & writing guide, xaviero thompson, employment history.

• Develop, maintain, and optimize production processes
• Provide technical guidance and support to other engineers
• Implement and maintain production standards

Do you already have a resume? Use our PDF converter and edit your resume.

• Develop and maintain system and application configurations
• Analyze and improve production processes
• Collaborate with other teams to ensure successful delivery of projects
• Train and mentor junior engineers
• Ensure compliance with industry and company standards

Barry Ingram

• Troubleshoot production issues and identify root cause
• Monitor system performance and ensure availability of services
• Perform system and application performance tuning
• Create and maintain technical documentation
• Develop automation scripts to improve efficiency

Tony Daniels

• Analyze and resolve complex technical problems

Professional Summary

Not in love with this template? Browse our full library of resume templates

Table of Content

• Introduction
• Resume Samples & Writing Guide
• Resume Example 1
• Resume Example 2
• Resume Example 3
• Resume Example 4
• Resume Example 5
• Jobs Description
• Jobs Skills
• Technical Skills
• Soft Skills
• How to Improve Your Resume
• How to Optimize Your Resume
• Cover Letter Example

production support engineer Job Descriptions; Explained

If you're applying for an production support engineer position, it's important to tailor your resume to the specific job requirements in order to differentiate yourself from other candidates. Including accurate and relevant information that directly aligns with the job description can greatly increase your chances of securing an interview with potential employers. When crafting your resume, be sure to use action verbs and a clear, concise format to highlight your relevant skills and experience. Remember, the job description is your first opportunity to make an impression on recruiters, so pay close attention to the details and make sure you're presenting yourself in the best possible light.

production support engineer

• Work with various IT teams and business users to ensure availability and zero downtime of applications before/during market hours.
• Attending production calls from operational users, troubleshooting and resolving issues of related applications.
• Performing Production Data Fixes in case of any failures/bugs with prior go ahead from operational users.
• Coordinate with Application Development Team to successfully deploy releases in Production environments.
• Support and execute Offer for Sale monthly activities and services.
• Support for Gold ETF trading and performing the activities required.
• Support end-of-day and end-of-month batch processes.
• As a shift lead, I am responsible for shift rotation/issues in my project
• Provided end user support for Service Now Application
• Responsible for Maintaining the tickets/RITMs/Problem Tickets
• Handling P1 tickets and end user issues 
• Monitoring/scheduling/start/stop autosys jobs 
• Responsible for providing the day to day status of Tickets/Issues which are unresolved
• Application Performance monitoring, System and Application process monitoring.
• Over 7 years of programming experience as an Oracle PL/SQL Developer in Analysis, Design and Implementation of Business Applications using the Oracle Relational Database Management System (RDBMS).
• Involved in all phases of the SDLC (Software Development Life Cycle) from analysis, design, development, testing, implementation and maintenance with timely delivery against aggressive deadlines.
• Experience with Data flow diagrams, Data dictionary, Database normalization theory techniques, Entity relation modeling and design techniques.
• Perform daily System checks & Monitor   application, databases, and business batch processes.
• Handled the day-to-day processing and decoding of international SMS, multimedia messaging services and landline SMS for further processing by our Billing stakeholders. 
• Performed system administration tasks such as backup and recovery to ensure that the Production servers are in good condition and worked as per expectation. 
• Coordinated with equipment suppliers regarding trouble and maintenance of storage equipments and Production servers. 
• Automation of daily repetitive & time-consuming manual tasks.
• Implement controls to provide security for operating systems and  softwares using tools like Nagios.
• Implement and perform preventive maintenance  of  hardware and software using Bash scripting and timely Audits. 
• Document procedures for hardware and software installations, start-up, shut down and  troubleshooting of products (MOPs and RCAs). 
• Perform data Backups and disaster recovery operations. 
• Document user support activity, such as system problems, corrective actions, resolution status, and completed equipment installations. 
• Set up Database clusters (Oracle RAC), backups and  recovery processes. 
• Installed and coordinated installation of modified hardware and software remotely on customer locations. 

production support engineer Job Skills

For an production support engineer position, your job skills are a key factor in demonstrating your value to the company and showing recruiters that you're the ight fit for the role. It's important to be specific when highlighting your skills and ensure that they are directly aligned with the job requirements, as this can greatly improve your chances of being hired. By showcasing your relevant skills and experience, you can make a compelling case for why you're the best candidate for the job.

How to include technical skills in your resume:

Technical skills are a set of specialized abilities and knowledge required to perform a particular job effectively. Some examples of technical skills are data analysis, project management, software proficiency, and programming languages, to name a few. Add the technical skills that will get hired in your career field with our simple-to-use resume builder. Select your desired resume template, once you reach the skills section of the builder, manually write in the skill or simply click on "Add more skills". This will automatically generate the best skills for your career field, choose your skill level, and hit "Save & Next."

• Network Administration
• System Administration
• Cloud Computing
• System Monitoring
• Troubleshooting
• Network Security
• Software Debugging
• Virtualization
• Programming
• IT Infrastructure
• Firewall Configuration
• DNS Configuration
• Network Protocols
• System Architecture
• Hardware Maintenance
• Data Backup
• Cloud Storage

How to include soft skills in your resume:

Soft skills are non-technical skills that relate to how you work and that can be used in any job. Including soft skills such as time management, creative thinking, teamwork, and conflict resolution demonstrate your problem-solving abilities and show that you navigate challenges and changes in the workplace efficiently. Add competitive soft skills to make your resume stand-out to recruiters! Simply select your preferred resume template in the skills section, enter the skills manually or use the "Add more skills" option. Our resume builder will generate the most relevant soft skills for your career path. Choose your proficiency level for each skill, and then click "Save & Next" to proceed to the next section.

• Communication
• Interpersonal
• Time Management
• Problem Solving
• Decision Making
• Critical Thinking
• Adaptability
• Organization
• Public Speaking
• Negotiation
• Conflict Resolution
• Attention to Detail
• Self-Motivation
• Stress Management
• Collaboration
• Strategic Thinking
• Emotional Intelligence
• Flexibility
• Reliability
• Professionalism
• Computer Literacy
• Data Analysis
• Project Management
• Customer Service
• Presentation
• Written Communication
• Social Media
• Quality Assurance
• Supervisory
• Risk Management
• Database Management
• Documentation
• Financial Management
• Visualization
• Business Acumen
• Process Improvement
• Relationship Management.

How to Improve Your production support engineer Resume

Navigating resume pitfalls can mean the difference between landing an interview or not. Missing job descriptions or unexplained work history gaps can cause recruiters to hesitate. Let's not even talk about the impact of bad grammar, and forgetting your contact info could leave your potential employer hanging. Aim to be comprehensive, concise, and accurate.

Nathan Austin

Unexplained year gaps and missing job experiences are a no-no, gaps in your resume can prevent recruiters from hiring you if you don't explain them..

• It's okay to have gaps in your work experience but always offer a valid explanation instead of just hiding it.
• Use the gap to talk about positive attributes or additional skills you've learned.
• Be honest and straightforward about the gap and explain it using a professional summary.

How to Optimize Your production support engineer Resume

Keep an eye out for these resume traps. Neglecting to detail your job roles or explain gaps in your career can lead to unnecessary doubts. Grammar blunders can reflect negatively on you, and without contact information, how can employers reach you? Be meticulous and complete.

• Provide technicall guidence an support to othe engineers.
• Develp automtion scrips too improce efficiancy.
• Developp, maintaain, annd optimizee productionn processess.
• Colaborate wit othr teams to ensur successfull delivery of projectz.
• Tran and menter juniour engeneers.
• Developp, maintane, an' optimizee production processes.
• Deign and implemetn prodction systems.
• Deveop automation scripts too imporve effeciency.
• Tran and menter junior engeneers.

Avoid Spelling Mistakes and Include your Contact Information

Missing contact information prevents recruiters from understanding you're the best fit for the position..

• Make sure you're not missing contact information on your resume. That should include your full name, telephone number and email address.
• Make sure to use a professional email address as part of your contact information.
• Highlight your contact information and double check that everything is accurate to help recruiters get in touch with you.

production support engineer Cover Letter Example

A cover letter can be a valuable addition to your job application when applying for an production support engineer position. Cover letters provide a concise summary of your qualifications, skills, and experience, also it also gives you an opportunity to explain why you're the best fit for the job. Crafting a cover letter that showcases your relevant experience and enthusiasm for the Accounts Payable role can significantly improve your chances of securing an interview.

Esteemed Recruitment Team

I am writing to express my interest in the Associate Production Support Engineer position at GE. As a Production Support Engineer with 2 years of experience in Engineering myself, I believe I have the necessary skills and expertise to excel in this role.

As someone who has always been driven by a desire to solve complex problems and make a difference in the world, I have pursued opportunities to learn and grow throughout my life. My experience in this field has equipped me with valuable skills such as Analytical and Organization that have planted in me a great work ethic. I am excited to apply these skills and my enthusiasm for Engineering to the role and contribute to your organization's success.

I appreciate the time and consideration you have given my application. I am confident that if we work together we could achieve great things and so I look forward to the opportunity to join your team.

Showcase your most significant accomplishments and qualifications with this cover letter. Personalize this cover letter in just few minutes with our user-friendly tool!

Related Resumes & Cover Letters

Contemporary

Professional

Looking to explore other career options within the Engineering field?

Check out our other resume of resume examples.

• Site Reliability Engineer Resume
• Senior Engineer Resume
• Quality Engineer Resume
• Qa Manager Resume
• Project Engineer Resume
• Product Engineer Resume
• Product Development Engineer Resume
• Petroleum Engineer Resume
• Noc Engineer Resume
• Engineering Intern Resume
• Mechanical Design Engineer Resume
• Manufacturing Engineer Resume
• Industrial Engineer Resume
• Industrial Designer Resume
• Electrical Engineer Resume
• Devops Engineer Resume
• Entry Level Engineer Resume
• Chemical Engineer Resume
• Structural Engineer Resume
• Mechanical Engineer Resume
• Quality Control Resume
• Geotechnical Engineer Resume
• Engineering Resume
• Civil Engineer Resume
• Construction Architect Resume
• Engineer In Training Resume
• Entry Level Mechanical Engineer Resume

FIND EVERYTHING YOU NEED HERE.

IF YOU HAVE QUESTIONS, WE HAVE ANSWERS.

4 Ways a Career Test Can Jump-Start Your Future (and Help Your Resume)

If you’re looking for a fresh path or a new passion, a career test could help you find it. You can take these tests online, in the comfort of your...

Avoid These 3 Resume Mistakes at All Costs

Your resume is your first impression for a prospective employer. The way you present yourself in that little document can make or break you – it can clinch you an...

Resume Design Tips and Tricks

Creating a resume that stands out from the rest doesn’t have to be rocket science. With just a few tips and tricks, you can make your professional resume a shining...

Build your Resume in 15 minutes

Production Support Analyst Resume Samples

Production Support Analyst provides two-tier support by identifying the production issues and supporting the end users. A well crafted Production Support Analyst Resume should mention the following job duties – analyzing vendor applications, providing operational support , administering and implementing new systems, ensuring transition of plans to production , documenting production applications, training new employees, monitoring performance metrics, preparing project requirements, developing associated projects for diverse applications, participating in weekly meetings to discuss appropriate strategies and maintaining all production applications.

Those interested in a Production support analyst position should be able to demonstrate the following skills in their resume – knowledge of tools and technologies like SQL Server, Oracle, Net, MQ, Windows and UNIX operating systems and Informatica. Eligible resumes for this position make a display of a Bachelor’s degree in Computer Science or the related.

• Resume Samples
• Production Support Analyst

Production Support Analyst Resume

Summary : Eight years of experience in the field of Information Technology with emphasis on Application support and Maintenance Projects. Extensive experience and knowledge in Telecom and Risk Management in Financial domain.

Skills : DATABASE, SQL, ACTIVE DIRECTORY, UNIX, MICROSOFT OFFICE

Description :

• Ensures 2nd line support requests, clarify tickets, ad-hoc queries, support to external applications are allocated within team and track its completion/resolution.
• Support aspen pcr, aspen sales reporting, scorpio, reference data store, icms, gm blotter and db raven applications.
• Partner with trade floor support colleagues to manage the production environment of applications used by investigating data issues.
• Develop expertise in the applications for multiple lines of business while taking ownership of the availability and quality of service by providing training to staff and businesses on application operation and maintaining efficient operation.
• Utilize geneos to monitor control-m cron jobs, server failures and messaging ques.
• Identify and respond to events that impact production and aid in resolving those issues; including technical resolution and management communication.
• Participate in disaster recovery planning and monitoring by testing applications on multiple servers to ensure the servers can handle the applications and the applications are mirrored on each server.
• Perform data mining activities utilizing proprietary software and application tools to audit users accounts for unauthorized activities and compliance issues using unix and sql.
• Accessed microsoft excel for daily project documentation and microsoft desktop on demand system for daily work usage.
• Provide consultative assistance to technical staff and business unit clients in recommending and implementing solutions to business problems.
• Gain detailed knowledge of all business flows, the application architecture and the hardware configuration for supported applications.
• Define, document and maintain procedures, slas and knowledge base to support the platforms to ensure consistent service levels are achieved across the global support team.
• Represents the team on p1, p2 and p3 calls and strive to resolve the issues and stabilize the application to ensure minimum downtime.

Production Support Analyst II Resume

Headline : 6+ years of experience in IT Production Support. To acquire a position that will give me the opportunity to expand my technical knowledge, and provide innovation and support for the overlying business.

Skills : JAVA, BMC, DATABASE, Python, Unix Administration, SQL, ITIL

• Onboarding new partners/customers accounts which include sterling integrator setup and end to end testing using SQL queries.
• Created groups, roles, privileges and assigned them to each user group.
• Provide scenarios for automated scripts and tactical solutions for functional and non-functional issues.
• Handled customer planned activities such as certificate changes and ssh key change activities.
• Identifies root causes of reoccurring problems and implements solutions in accordance with sop.
• Pushes/changes allocation data reflags data for EDI extraction, updates of quantities/locations in warehouse data as per the issues received via email or tickets.
• Troubleshoot and fix transaction errors with trading partners edi/xml/csv relationships and integrations.
• Trouble-shooting day to day issues which comes through service now ticketing tool and providing a root cause and fixing it.
• Contact customer and/or organizations to identify edi requirements and compliance.
• Document internal procedures and monitoring daily reports and errors for both transformations and data communication connections.
• Involved in requirements analysis, planning estimation work allocation, tracking of progress against schedule, coordination with the customer, quality management, configuration management.

Summary : 7+ years of experience in Production Support role along with development knowledge in Java. I worked in high-pressure production environments and adhering to quality standards.

Skills : Cobol, Java, Oracle, SQL, UNIX, Spring, Hiberate

• Proactively monitor the operations of the production system and help in resolving any live problems detected/reported.
• Production batch support, which includes monitoring batch on a rotational basis, user support, on-call support, job failure analysis and Unix system and process management.
• Perform various code rollouts to implement the changes done by the development team.
• Review the production support issues assigned and do due diligence - troubleshooting, root-cause analysis and provide resolution in a timely manner.
• Utilized Unix commands and shell scripting for administration, maintenance and troubleshooting.
• On-call production support (24x7), monitoring and maintaining multiple applications in development, QA, staging, and production environments.
• Experienced in planning and coordinating the Sybase data server upgrades from Sybase 12.5 to 15.7 and Sybase 15.5 to 15.7.
• Work on the jira tool to provide the time-to-time status of the work on the tickets related to any users in resolving their application issues within defined sla.
• Manage the incident process to ensure issues are recorded, tracked, resolved, and follow ups are done in a timely manner.
• Take ownership of issue reported by the customer and ensure that it is resolved quickly effectively or escalated to the next level with relevant data as needed in a timely manner.
• Set the right expectations with the customer and keep communication flowing at appropriate intervals.

Production Support Analyst I Resume

Objective : My goal is to be part of a team with an experience of over 4 years where I can continue to utilize my skills and gain in-depth experience while enhancing the companys productivity and reputation.

Skills : Business Analyst, Tools: JAMS Scheduler, IBM Rational Clearquest, JIRA, AXURE AP 7, HP Quality Center, BRM Platform, Egnyte Mailer, Lucidart, WebEx, SAP GUI/Cobalt Databases: SQL Server, MS Access MS Tools: Powerpoint, Sharepoint, Visual Studio (Foundation Server), Dynamics CRM, Exc

• Integrated onto the current SharePoint portal for use of vendors creating orders.
• Performed root cause analysis of user issues, and immediate workaround for critical problems.
• Ensured availability of applications as per agreed service level expectations or requirements by monitoring applications, related jobs and resolving issues.
• Implemented emergency changes with necessary assistance from developers and other technology teams.
• Provided support during new application releases into the production environment.
• Used jira for creating user stories and planning daily/weekly meetings.
• Provide third line support and handle issues/faults arising on production.
• Involved in application maintenance, development and support. Participated in user maintenance, break fixes, enhancements as well as gathering the business requirements. Using jams scheduler for viewing, starting, and editing various jobs concerning inventory, weekly orders, collections groups, and vendors.

Headline : Software Engineer with 7 years of experience in IT industry having worked on support projects involving UNIX shell scripting, SQL, Data Stage, Autosys 4.5 and 11.3.5. Also, has support experience with Java and .Net applications. IX Possess good experience on monitoring Autosys Infrastructure and all Autosys jobs on both command and UI (WCC).

Skills : Unix(Linux, Solaris), Shell Scripting, Data Stage,SQL, Autosys , Netezza, Java, .Net, Clear Quest tool, BMC Remedy

• Understanding the variety and complexity of the risks that are faced by the organization, effectively measuring, and managing those risks are fundamental duties of the risk management unit of an organization. 
• Primary responsibility is to make sure the daily data is made available to the business users reporting purpose within the defined SLA.
• Responding to business user queries related to java application (prima) and regarding the data loads to the repository.
• Providing Java application (prima) access to the business users in production as well as the lower environment (uat).
• Troubleshooting the production nightly batch failures, user-run failures.
• Performing regular cleanup activities of production and lower environment file systems.
• Track production issues and report periodically to the group charged with monitoring uptime and efficiency of the production application.
• Provide knowledge articles to the level 1 group on the new/updates made to the production batch that would help them in monitoring and escalation of issues in a timely manner.
• Co-ordinate on the issues with various teams like ibm netezza dba’s, unix, network, application development teams and help to fix of the issue.
• Co-coordinating in application releases, attending meetings with the application dev and business users to help them understand regarding the production process (incident, change, and problem management).

Senior Production Support Analyst Resume

Summary : Overall 11+ years of experience in IT-Industry, with a good foundation in maintaining, monitoring, upgrading various Applications in Telecom Domain. Ability to develop a professional rapport with colleagues and clients through effective communication and coordination with a background in phone and email etiquette. Excellent organizational, analytical and problem-solving skills with effective time management. Majorly played roles are Production Support Analyst.

Skills : MICROSOFT SHAREPOINT, MS OFFICE, OMNIPLUS, Linux/Linux Scripting, Websphere (WAS), SunGard OmniPlus, ServiceNow Ticketing System, SharePoint, Clarity

• Senior team leader providing level 1 level 2 support for the retirement services production, test and development regions in a fast-paced, demanding environment with minimal supervision.
• Maintained and evaluated stability with the company's Linux servers by performing ongoing health checks while providing flexibility and adaptability in handling work demands.
• Monitored and responded to the incident requests via ticketing management system (ServiceNow).
• Highly adept at troubleshooting system level and scheduling issues while providing 24/7/365 on-call support for any major incidents, outages, weekend releases and/or upgrade events; worked effectively both independently and as part of a team.
• Independent problem solver who troubleshoots analyzes and resolves any production batch processing failure; primary shift function is to ensure nightly batch processing begins without delays and that slas are consistently met and maintained.
• Closely monitored the workload automation scheduler (tws) and follows up on any scheduling items working side by side with many different departments across the business.
• Heavily monitored the receipt of critical pricing and trading applications to ensure client level slas.
• Collaborated with developers to design and implement scheduling solutions to achieve optimal results for our client base; strong communication and organizational skills.
• Created and maintained internal personnel documentation via the teams SharePoint site.
• Trained onshore and offshore resources on the Linux environment and tws to ensure operational protocols are being met.
• Subject matter expert in managing contingencies and disaster recovery plans in a production environment.
• Engaged in regular meetings with IT directors to discuss system stability for applications and operational readiness.

Production Support Analyst III Resume

Summary : Around 10 years of experience in IT Production Support. Currently works as part of an Application/Production Support Team that provides software release, database maintenance and support to existing systems and building and implementing new systems.

Skills : Database, Documentation, Oracle, SQL,Unix Shell Scripting,

• Maintained the production support notification system and manage issues on a daily basis.
• Interacted with the internal user community to facilitate the information gathering on behalf of the development team.
• Involved in developing ETL mappings, testing, correction, and enhancement and resolved data integrity issues.
• Worked with customers and third-party software vendors on file integrations and testing.
• Was responsible for remote disaster recovery systems and data backup and restoration.
• Moreover supported the windows active directory and associated user support on front-end Citrix meta-frame terminal servers.
• Involved on working closely with data architect to review all the conceptual, logical and physical database design models with respect to functions, definition, maintenance review and support data analysis, data quality and ETL design that feeds the logical data models.
• Was responsible for the kernel, release upgrades, and operating system patches. Managed network interfaces as well as Oracle database.
• Worked directly with senior programmers on all system enhancements and customer implementations.
• Worked with project manager and sales on all large customer implementations and also worked directly with large retail chains it or edi departments.

Junior Production Support Analyst Resume

Objective : 3+ years of IT & Production Support experience. Extensive experience in 24*7 on-call production support. Involved in Level-1, 2, and 3 production support activities. Analyzed and resolved the problem and collaborated across teams. Highly motivated and experienced professional with excellent interpersonal and communication skills.

Skills : PL/sql, Unix Administration, ETL, Oracle, Websphere, Apache

• Provide interface, processes, reports/feeds for applications that reside on emits (retail registration, hmda, finance etc. ).
• Interact with business users to gather requirements and analyze them thoroughly on a technical and functional level before implementation.
• Perform root cause analysis of defects and document them on defect loggers and trackers. Perform causal analysis to prevent further occurrences of the same.
• Write various shell/Perl scripts to automate jobs. Debugged and fine-tuned stored procedures and database queries to enhance system performance using SQL and PL/SQL.
• Perform unit testing of online, database and batch components. Thereafter unit test cases are prepared and the unit test results are documented.
• Testing and validation of results on ist and UAT environments and preparation of test scripts for the same. Regression testing of the application to judge impact to other components. Finally, perform system health checks and document them for ist and uat environments.
• Used jpmcs proprietary etl tool (tedi) to transform, map and store data from various inbound systems. 

Production Support Analyst (Consultant) Resume

Summary : 16+ years of working experience in maintenance and production support of distributed applications. Successful in meeting new technical challenges and finding out solutions to meet the business needs by interacting with the client and stakeholders. Quick Learner and adaptable to new technologies in a short span and implement them in real time projects for fast and quality development & productivity.

Skills : Oracle SQL, Unix Shell Scripting, Autosys

• Provide production support and monitoring in a 24 x 7 environment for over 100+ ecommerce client web stores.
• Provided monitoring for approximately 6500 physical production servers and virtual servers (using vmware/vcenter) while investigating alerts for high cpu load, high memory utilization and responsiveness.
• Develop and maintain a professional relationship with internal radial/external client business teams for high profile corporations such as toys r us, dicks sporting goods, ralph lauren, etc.
• Addressed anywhere from 100-500 client inquiries daily on all priority incidents ranging from a customers account, website product display or a revenue impacting outage.
• Create, proofread and send notifications internally to the ebay business, externally to clients and any third parties that may be impacted during an outage causing revenue to be impacted.
• Resolved 10-50 customer order issues and gift card inquires via the as400 system daily.
• Present reporting details such as order counts, inventory, availability and other web store details as requested by clients or executives via sql scripts to assess impacted revenue on priority incidents.
• Monitored 100+ web stores for product availability, inventory, successful checkout, and current promotions using tools such as akamai and gomez.
• Schedule and facilitate bridge calls with internal resources, executive management, and clients for outages/high priority incidents which are business or revenue impacting.
• Incident logging for events affecting any of internal ebay enterprise systems, applications, and 3rd-party vendors.
• Execute linux scripts to update web store products after initial triage to alleviate revenue loss for clients.
• Worked directly with all third parties to communicate outages affecting the ebay business and applications.

Objective : Dedicated Production Support Analyst experienced in user support, troubleshooting and software analysis. Team player with more than 4+ years in customer service who is flexible, reliable and adaptable to dynamic environments.

Skills : Informatica, Eclipse, Tomcat, TOAD, HP Quality Centre, HP Service Manager Scheduling Tools - Autosys, Control M Databases -SQL Server, Oracle 11i/10g, DB2

• Worked as a production support analyst taking care of Informatica workflows running in production.
• Used Autosys tool for scheduling objects and running through UNIX commands.
• Worked on UNIX shell scripting and scripted pm cmd start the workflow and email setup using scripts and use those scripts in autosys scheduler.
• Worked on object deployments from QA to prod as well as refreshes based on change management requests in our queue.
• Worked on mappings, workflows using Informatica power center standards and all the documentation needed for designing, building, testing and migrating the ETL code.
• Used the ETL design specifications on a variety of projects and worked on the designed solution in an offshore model.
• Collaborated with various source and target endpoints to understand the requirements and designed Informatica processes to address various endpoint requirements.
• Developing complex Informatica power center workflows, worklets, sessions, mappings and re-usable mapplets using various transformations like the expression, filter, lookup, update strategy, sorter, aggregator, router, sequence generator etc.
• Developed sql queries and pl/sql code (procedure, function) for implementing the business logic to update the data in database.

Table of Contents

Recent posts, download this pdf template., creating an account is free and takes five seconds. you'll get access to the pdf version of this resume template., choose an option., unlock the power of over 10,000 resume samples., take your job search to the next level with our extensive collection of 10,000+ resume samples. find inspiration for your own resume and gain a competitive edge in your job search., get hired faster with resume assistant., make your resume shine with our resume assistant. you'll receive a real-time score as you edit, helping you to optimize your skills, experience, and achievements for the role you want., get noticed with resume templates that beat the ats., get past the resume screeners with ease using our optimized templates. our professional designs are tailored to beat the ats and help you land your dream job..

We provide IT Staff Augmentation Services!

L2 production support engineer resume.

• 6 + years of experience in System Analysis, Design and Development, Production Support, Maintenance
• Areas of expertise skills in databases Oracle, Sybase, DB2, UDB; Operating Systems Unix, Confidential, Linux, Windows; mobile OS Android, IOS; Version control tools GitHub, Subversion, CVS; Incident management tools Remedy, ServiceNow, HPSM; Application Servers Weblogic & Websphere; Other tools SOUP UI, Buildforge, Confidential ; Monitoring Tools Splunk, Sitescope, CloudWatch; programming language’s Java, .net & J2EE design patterns; Process Change management, Identity and Access Management, Sailpoint, InfoSec Audits, Incident Management.
• Extensive experience in Installation, Configuration, and Migration, Trouble - Shooting and Maintenance of Splunk Apache Web Server on different UNIX flavors like Linux
• Worked on Security solutions (SIEM) that enable organizations to detect, respond and prevent these threats by providing valuable context and visual insights to help you make faster and smarter security decisions.
• Experience with Splunk Searching and Reporting modules, Knowledge Objects, Administration, Dashboards, Clustering and Forwarder Management.
• Extensive experience in Incident, Problem and IT Change management. 8+ years' experience in UNIX, Shell Scripting, Cobol and PLSQL programming
• Have good experience in Level 2 Production Support of Financial suite applications. Subject Matter Expert in Client data on boarding. Strong exposure to financial domain, Investment banking, Reference data strategies, domain knowledge of Client data on boarding, client reviews and KYC concepts.
• Proactively monitored Application Processes, Identified enhancements, root cause analysis for a bug and development requirements. Worked on all stages in a typical SDLC like Requirement Analysis, Estimates, Design, Coding, Unit-Testing, Integration testing, System testing, User acceptance testing
• An Excellent Team Player with good problem solving approach having strong communication, leadership skills and ability to work in a time-constrained and team-oriented environment.
• Proficient in data loading/extraction using SQL*Loader and utilities and tools. Extensively involved in SQL tuning, debugging and fixing the codes/scripts.
• Documentation of solution knowledge and process monitoring techniques for re-use by Support teams Strong analytical and problem solving abilities.
• Strong Experience working on Oracle Identity Access Manager, Sailpoint, CyberArk Identity Manger, Tivoli Access Manager, Unix Both local and VAS (Vintela Authentication Services), AD Active Directory, Access Recertification and SoD (Segregation of duties both human and system- application id access).
• Extensive experience on Info Security Policies and process through enterprise level.
• Extensively worked on creating the Confidential scripts and scheduling the Confidential jobs
• Extensively worked as a Level2, Level3 Production Support Engineer to support 50+ financial applications in Fannie Mae & Freddie Mac.
• Provided 24/7 on-call support for production, strong team player, good analytical skills.
• Extensive migration experience from sitescope, cloudwatch, new relic to Splunk Enterprise.
• Have excellent logical, analytical & debugging skills Possesses high working qualities with good interpersonal skills, highly motivated, fast learner, good team player and very proactive in problem solving with providing best solutions.

PROFESSIONAL EXPERIENCE:

L2 Production Support Engineer

Confidential, Stamford, CT

Responsibilities:

• Presently acting as an SME for the client onboarding and account opening systems providing support to team in all 3 regions (APAC, EMEA, and AMER). Experienced in data analysis for solving customer issues.
• Analyzing the issues and resolving the same, proposing a workaround to maintain business continuity and ensuring minimum business downtime. Identifying the critical issues and taking prompt and effective actions spontaneously.
• Providing the end user communication for critical issues like service delays/disruption with ETAs. Daily system and application health checks are performed to ensure the smooth running of the application. Handling user queries related to reports, daily job schedules/Database management and providing the solutions within the specified SLAs.
• Discuss with users and prioritize the issues (tickets) or enhancement for quarterly application releases. Provide support during User Acceptance Testing to Development team. Providing Weekly and Monthly incident trend reports to client manager and other dev managers
• Conducting weekly incident/problem management calls with development team. Engaged in PRC calls with development team to track the status of the release. Release of the components to the production system after high level verification
• Communicate workarounds to be followed to L1 and L2 till the issue/work order gets complete/resolve. Raising issues to development team and working with them closely for permanent fixes through calls.
• Working with development team for testing enhancements, fixes in Test environment and releasing them in production environment after satisfying results and signoff from business and all relevant support teams.
• Providing release management support as a primary release manager for contact center center and voice technology, tracking projects from entry into the release through deployment.
• Evaluate overall risk of project to the release as a whole, evaluate and cross reference application impact to uncover any unexpected overlaps with other process and encourage communication between projects and stakeholders.
• Verify there is agreement between the line of business and testers that all items are ready to deploy.
• Collect, validate and publish deployment tasks for my area prior to deployment activity.
• Monitor the deployment to report any issues that may occur due the deployment.
• Provide daily operational support to end-users for administration access, profiles, and passwords, resulting in a satisfied internal customer base.
• Assist in enforcing company security policies and procedures, ensuring we met state and federal guidelines
• Collaborated with IAM team for IMS integration with Access Central automating and centralizing new hire, termination, transfer process between Centeno and Health Net line of business
• Participate in planning of migration of Lotus Notes to Outlook
• Conduct technical training for Service Desk resulting in a more efficient triage and support of issues
• Provide new hire documentation and training for managers and above of the new processes with the integration of IMS to Access Central.
• Provide training on how to hire and manage Vendor Staff - Contingent Worker records within Workday.
• Collaborated with project management team and HR team with the migration of Health Net legacy HR System to Centene's HR system,
• Ensure the safety of information systems assets and protect systems from unauthorized access
• Apply best practice techniques in troubleshooting, testing, and quality assurance
• Provide technical expertise while actively participating in projects including requirements gathering, implementation, development, testing, and deployment.
• Assist with data integration
• Provide training and supporting documentation for end users
• Research products, methods, or tools, that may assist in enhancing work activity
• Experience working with ServiceNow, Remedy and Heat for Incident tracking/ticketing systems

Environment: Java, Confidential, J2EE, Oracle 9i, Oracle Forms, Splunk, Identity Access Management, SailPoint, Sitescope, Cloud Watch, AWS, PLSQL, Dimensions, UNIX Shell scripting, plsql Developer, Sybase, SQL server, Mainframe, Informatica, Business Objects, Documentum Citrix, HP-UNIX, Windows XP

Splunk Production Support Analyst

Confidential, Pittsburgh, PA

• Installation and configuration of Splunk product at different environments.
• Configured Splunk Searching and Reporting modules, Knowledge Objects, Administration, Add-On's, Dashboards, Clustering and Forwarder Management.
• Designing and maintaining production-quality Splunk dashboards.
• Developed Splunk Dashboards, searches and reporting to support various internal clients in Security, IT Operations and Application Development.
• Splunk Enterprise Deployments and enabled continuous integration on as part of configuration management.
• Configured and developed complex dashboards and reports on Splunk.
• Involved in Installation, Administration and Configuration of Splunk Enterprise and integration with local legacy systems
• Splunk DB Connect 2.0 in search head cluster environments of Oracle
• Experience with Splunk UI/GUI development and operations roles.
• Expertise in creating and customizing Splunk applications, searches and dashboards as desired by IT teams and business
• Analyzed security based events, risks and reporting instances.
• Drive complex deployments of Splunk dashboards and reports while working side by side with technical teams to solve their integration issues.
• Worked on Splunk architecture and various components (indexer, forwarder, search head, deployment server), Heavy & Universal forwarder, and License model.
• Good Understanding of configuration files, precedence and daily work exposure to Props.conf, transforms.conf, inputs.conf, outputs.conf and Setting up a forwarder information based on requirement.
• Maintained Splunk Environment with multiple indexers; managed and configured settings.
• Improved search performance by configuring to search heads for all Indexes in production.
• Developed Splunk queries and dashboards targeted at understanding application performance and capacity analysis.
• Worked for getting data in managing Splunk apps.
• Assisted internal users of Splunk in designing and maintaining production-quality dashboards.
• Splunk DB Connect 2.0 in search head cluster environments of Oracle.
• Installation and implementation of several kind of visualizations to Splunk dashboards.
• Continuous monitored of the alerts received through emails to check if all the application servers and web servers are up.
• Knowledge on Parsing, Indexing, Searching concepts Hot, Warm, Cold, Frozen bucketing.
• Assisted in various projects related to Bay Dynamics and CASB and ingested Splunk into their environment.
• Conducted surveillance on various phishing emails and created alerts from future spam.
• Worked as part of Cyber Security Incident Response team to check on malware virus and threat emails. Developed Splunk Search Processing Language (SPL) queries, created Reports, Alerts and Dashboards and customized them. Implemented Dynamic drilldowns that provide greater flexibility to the end user.
• Managed Indexer Clusters including security, hot and cold bucket management and retention policies.
• Setup and configuration of search head cluster with three search head nodes and managing the search head cluster with deployer.
• Independently identified opportunities to improve operational and other performance for Security, IT Operations and other clients.
• Responsible for documenting the current architectural configurations and detailed data flow and Troubleshooting Guides for application support.
• Splunk configuration that involves different web application and batch, create Saved search and summary search, summary indexes.
• Various types of charts, alerts settings, app creations, user and role access permissions.
• Creating and Managing Apps, Create user, role and Permissions to Knowledge objects.
• Managing indexes and cluster indexes, Splunk web framework, data model and pivot tables.
• Hands on development experience in customizing Splunk dashboards, visualizations, configurations, reports and search capabilities using customized Splunk queries.
• Worked on Splunk architecture and various components (indexer, forwarder, search head, deployment server), Heavy and Universal forwarder, License model.
• Good experience in Splunk, WLST, Shell scripting to automate and monitor the environment routine tasks.

Environment: Splunk 6.x, Splunk DB Connect and other modules, Oracle WebLogic 9.x/10.x, Tomcat 5.x/6.x, Oracle 9i/10g, Solaris 10, LINUX, Sun ONE Directory Server 6, Sun One Web Server 6.0, Apache 2.x, Python

Production Support Analyst (SME)

• Team management from onsite and offshore
• Incident, problem and change management process to make team followed the guidelines
• Cross track co-ordination and P1/P2 support
• Application System Monitoring, Performance monitoring, DB monitoring and acknowledge escalations within defined SLA. (LAE Console, Splunk and Elastic servers)
• Experience in web based Application monitoring tools & reporting
• Providing Quick solutions for critical service and high business impact incidents
• Application SME on migrating entire project from Oracel to MongoDB
• Troubleshoot, diagnose, and escalate customer issues as needed
• Monitor & assign backlog incidents to team level2 and Level3
• Escalation call backs from Theater ledas from Level1
• Support and debug saas subscriptions (initial, Change, Renewal, Cancel)
• Work closely with War room for prioritizing the normalization issues
• Support change management for any infra changes and test Prod system availability
• Track ownership for Incident, problem, Change management
• Troubleshooting and CA for open PBI's, Monthly call with Engineering team for PBI prioritizations
• Review and deliver the quarterly /monthly metrics within given SLA
• Documenting re occurring issues and their solutions and provide solutions for feature occurrence
• Strictly following ITIL standards for Incident and Problem management and adhere the entire Team
• Developing internal tools, utility to avoid major time spent in cross flow
• Train/gain knowledge of internal tools and diagnostic methods specific to new/existing features in Guidewire's product suite.
• Support Hardware, SaaS/Onprem Product orders End To End

Environment: Core Java, JSP, JSON, Oracle11g (Sql, Pl Sql), Web Services, Hibernate, Unix shell scripting, Elastic search 0.90.6, Soap UI, Remedy, Kibana, MongoDB, Rally, MongoChef, Rally, Kafka, Spring, SOAP UI

We'd love your feedback!

Resume Categories

• .NET Developers/Architects Resumes
• Java Developers/Architects Resumes
• Informatica Developers/Architects Resumes
• Business Analyst (BA) Resumes
• Quality Assurance (QA) Resumes
• Network and Systems Administrators Resumes
• Help Desk and Support specialists Resumes
• Oracle Developers Resumes
• SAP Resumes
• Web Developer Resumes
• Datawarehousing, ETL, Informatica Resumes
• Business Intelligence, Business Object Resumes
• MainFrame Resumes
• Network Admin Resumes
• Oracle Resumes
• ORACLE DBA Resumes
• Other Resumes
• Peoplesoft Resumes
• Project Manager Resumes
• Quality Assurance Resumes
• Recruiter Resumes
• SAS Resumes
• Sharepoint Resumes
• SQL Developers Resumes
• Technical Writers Resumes
• WebSphere Resumes
• Hot Resumes

Are you Hiring?

Talk to a Recruitment Specialist Call: (800) 693-8939

• Schedule A Meeting
• Franchise Opportunity
• LCA Posting Notices
• Hire IT Global, Inc - LCA Posting Notices
• Electronic PERM posting Notice

Client Services

• IT Staff Augmentation
• Hire Programmers
• Government Services
• IT Project Management
• Industry Expertise
• Resume Database

Job Seekers

• Browse Jobs
• Upload Resume
• Employee Benefits
• Resume Marketing
• Us Citizens/Green Cards

Visa Sponsorship

• Employer on Record Services (EOR)
• Forms Checklists
• H1B Visa Transfer
• E3 Visa Sponsorship
• TN Visa Sponsorship
• EB3 to EB2 Porting
• Green Card Sponsorship