restaurant general manager resume example

• • Managed day-to-day operations, ensuring top-notch customer service and quality compliance, servicing over 500 customers daily.
• • Implemented cost-saving strategies, reducing food waste by 15% and optimizing the supply chain management process.
• • Oversaw staff training programs, improving overall service speed by 20% and increasing customer satisfaction ratings.
• • Negotiated with vendors to get the best prices for ingredients, maintaining high-quality standards while reducing costs by 10%.
• • Streamlined kitchen and front-of-house communication, resulting in a 25% decrease in average customer wait times for orders.
• • Assisted with the financial management of the restaurant, contributing to a 5% increase in quarterly revenue through strategic menu development.
• • Led a team of 30+ workers, fostering a collaborative environment that maintained low turnover rates (
• • Implemented new inventory tracking system that reduced discrepancies by 18%, enhancing operational efficiency.
• • Coordinated cross-training of staff, allowing for a more flexible team that could handle a 15% increase in peak period traffic without additional hiring.
• • Participated in the development and rollout of a customer loyalty program that increased repeat business by 12% within the first year.
• • Managed shifts with a team of 15, efficiently allocating staff resources to improve service delivery and minimize downtime.
• • Led employee training initiatives, resulting in a team recognized for best customer service in the district.
• • Introduced a waste tracking program that cut down excess spending on supplies by 7%, aligning with sustainability goals.
• • Maintained a 96% accuracy rate in order fulfillment through the development of an enhanced order management system.

5 Restaurant General Manager Resume Examples & Guide for 2024

Your restaurant general manager resume must display strong leadership skills. It should reflect your ability to direct and maintain high-performing teams. Include a proven track record of operational excellence on your resume. Showcase your expertise in financial management and customer satisfaction to stand out.

All resume examples in this guide

Traditional

Resume Guide

Resume Format Tips

Resume Experience

Skills on Resume

Education & Certifications

Resume Summary Tips

Additional Resume Sections

Key Takeaways

As a restaurant general manager, articulating your diverse skill set to match the unique requirements of different establishments can be a daunting resume challenge. Our comprehensive guide provides tailored strategies and examples that will help you effectively highlight your experience and adapt your resume to stand out in a competitive job market.

• Get inspired from our restaurant general manager resume samples with industry-leading skills, certifications, and more.
• Show how you can impact the organization with your resume summary and experience.
• Introducing your unique restaurant general manager expertise with a focus on tangible results and achievements.

If the restaurant general manager resume isn't the right one for you, take a look at other related guides we have:

• Reservations Manager Resume Example
• Busser Resume Example
• Cook Resume Example
• Prep Cook Resume Example
• Bartender Server Resume Example
• Front of House Manager Resume Example
• Dishwasher Resume Example
• Line Cook Resume Example
• Head Bartender Resume Example
• Assistant Restaurant Manager Resume Example

Designing your restaurant general manager resume format to catch recruiters' eyes

Your restaurant general manager resume will be assessed on a couple of criteria, one of which is the actual presentation.

Is your resume legible and organized? Does it follow a smooth flow?

Or have you presented recruiters with a chaotic document that includes everything you've ever done in your career?

Unless specified otherwise, there are four best practices to help maintain your resume format consistency.

• The top one third of your restaurant general manager resume should definitely include a header, so that recruiters can easily contact you and scan your professional portfolio (or LinkedIn profile).
• Within the experience section, list your most recent (and relevant) role first, followed up with the rest of your career history in a reverse-chronological resume format .
• Always submit your resume as a PDF file to sustain its layout. There are some rare exceptions where companies may ask you to forward your resume in Word or another format.
• If you are applying for a more senior role and have over a decade of applicable work experience (that will impress recruiters), then your restaurant general manager resume can be two pages long. Otherwise, your resume shouldn't be longer than a single page.

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If you happen to have plenty of certificates, select the ones that are most applicable and sought-after across the industry. Organize them by relevance to the role you're applying for.

Essential sections that should make up your restaurant general manager resume include:

• The header - with your contact details (e.g. email and telephone number), link to your portfolio, and headline
• The summary (or objective) - to spotlight the peaks of your professional career, so far
• The experience section - with up to six bullets per role to detail specific outcomes
• The skills list - to provide a healthy mix between your personal and professional talents
• The education and certification - showing your most relevant degrees and certificates to the restaurant general manager role

What recruiters want to see on your resume:

• Proven leadership and team management skills, with a track record of training and motivating staff to provide exceptional customer service.
• Experience with budgeting, financial planning, and cost control in a food service setting, demonstrating an ability to maximize profits without compromising on quality.
• Detailed understanding of restaurant operations, including inventory management, vendor relationships, and health and safety regulations.
• Strong business acumen and the ability to strategize for marketing and sales growth, identifying and capitalizing on market trends to drive restaurant success.
• A history of successfully managing customer complaints and resolving conflicts, resulting in an enhanced dining experience and increased customer loyalty.

The restaurant general manager resume experience section: a roadmap to your expertise

The resume experience section provides you with an opportunity to tell your professional narrative.

Recruiters, reading between the lines of your resume, use the experience section to better understand your unique skill set, accomplishments, and what unique value you bring about.

Discover five quick steps on how to write your experience section:

• Curate only relevant experience items to the role and include the company, description, and dates; all followed by up to six bullets per experience item;
• Each experience item should feature tangible results of your actions - if you can include a number or percent, this will further highlight your aptitude;
• If you've received any managerial or customer feedback, use short excerpts of it as further social proof of your technical or people skills;
• Make sure you're using the appropriate verb tense when listing your responsibilities;
• Within the description for each role, you could summarize your most noteworthy and relevant achievements.

Now, take note of how a real-world restaurant general manager professional received opportunities at industry leaders with these resume experience sections:

• Led a team of 50 employees, fostering a culture of excellence and continuous improvement in customer service at Tasty Treats Restaurant.
• Implemented a new inventory management system that reduced food waste by 20%, significantly lowering operational costs.
• Negotiated with suppliers to obtain better pricing on high-volume ingredients, saving the company approximately $10k annually.
• Initiated a staff training program that improved employee retention by 15% at Gourmet Bites.
• Boosted restaurant revenue by 25% through targeted marketing campaigns and menu redesign.
• Collaborated with the culinary team to incorporate farm-to-table concepts, enhancing customer satisfaction and repeat business.
• Managed the successful opening of the new Seafood Delight location, recruiting a full staff and establishing operating procedures.
• Increased average per-customer spend by 18% through the introduction of a premium wine and cocktail selection.
• Oversaw a 30% improvement in operational efficiency by streamlining the reservation and seating process.
• Revitalized an underperforming restaurant, turning around a negative profit margin to achieve a 10% profitability increase at Savory Selections.
• Developed a customer loyalty program that led to a 20% boost in the regular customer base.
• Managed day-to-day operations, ensuring consistent quality and service standards were upheld across all shifts.
• Orchestrated a digital transformation initiative at Burger Haven, integrating POS systems with online ordering platforms, resulting in a 35% increase in takeout sales.
• Devised a strategic partnership with local breweries, enhancing the dining experience and expanding the customer base.
• Reduced labor costs by 10% through better scheduling efficiencies without sacrificing service quality.
• Played a pivotal role in expanding the Fine Dine Empire brand, adding three new locations within the tenure due to exceptional revenue growth.
• Elevated guest experience by initiating a chef's table program, which contributed to a 30% increase in positive online reviews.
• Spearheaded a sustainability project that cut down on single-use plastics in the restaurant, enhancing the brand's image for environmental stewardship.
• Directed the complete renovation and menu overhaul of Vintage Eats, attracting a more upscale clientele and boosting sales by 40%.
• Implemented a staff cross-training program, creating a more versatile and efficient workforce.
• Liaised with event planners to triple the number of hosted events, substantially increasing the restaurant's exposure and ancillary revenue streams.
• Revamped operational protocols at Pizzeria Gusto, leading to a 50% faster turnover rate during peak hours and corresponding uplift in evening revenue.
• Cultivated a strong supplier network, improving ingredient quality while maintaining cost control.
• Introduced live music nights, creating a vibrant atmosphere that increased weekend patronage by 25%.
• Pioneered a farm-to-fork initiative at The Green Plate, enhancing menu offerings with local, organic produce and boosting sales by 22%.
• Administered comprehensive cost-control measures, resulting in a 15% reduction in kitchen expenses while maintaining food quality.
• Established a culture of exceptional service that led to a 5-star rating on major review platforms.
• Guided Quick Bites Eatery through a significant growth phase, doubling the number of employees to meet increased consumer demand.
• Developed and implemented a point-based rewards system that encouraged customer retention and increased average visit frequency by 20%.
• Optimized supply chain logistics, yielding a 12% reduction in overhead costs while ensuring the timely availability of fresh ingredients.

Quantifying impact on your resume

• Include the percentage increase in overall restaurant revenue during your management tenure to demonstrate financial growth capacity.
• State the number of employees you've managed, showcasing your leadership and team management abilities.
• Mention the exact figure of cost savings achieved through process improvements to indicate your financial acumen.
• List the number of new processes or systems implemented to show innovation and problem-solving skills.
• Quantify customer satisfaction improvements by highlighting growth in positive reviews or ratings under your management.
• Detail the volume of inventory you have managed to reflect your organizational skills and attention to detail.
• Provide the number of successful promotions or marketing campaigns executed to exhibit marketing prowess and operational effectiveness.
• Specify the reduction in employee turnover rates to demonstrate talent retention and a positive work environment fostered by your leadership.

Action verbs for your restaurant general manager resume

Four quick steps for candidates with no resume experience

Those with less or no relevant experience could also make a good impression on recruiters by:

• Taking the time to actually understand what matters most to the role and featuring this within key sections of their resume
• Investing resume space into defining what makes them a valuable candidate with transferrable skills and personality
• Using the resume objective to showcase their personal vision for growth within the company
• Heavily featuring their technical alignment with relevant certifications, education, and skills.

Remember that your resume is about aligning your profile to that of the ideal candidate.

The more prominently you can demonstrate how you answer job requirements, the more likely you'd be called in for an interview.

Recommended reads:

• How to List Continuing Education on Your Resume
• Perfecting the Education Section on Your Resume

If the certificate you've obtained is especially vital for the industry or company, include it as part of your name within the resume headline.

How to showcase hard skills and soft skills on your resume

Reading between the lines of your dream job, you find recruiters are looking for candidates who have specific software or hardware knowledge, and personal skills.

Any technology you're adept at shows your hard skills. This particular skill set answers initial job requirements, hinting at how much time your potential employers would have to invest in training you. Showcase you have the relevant technical background in your skills section , as well as your certificates ones.

Meanwhile, soft skills hint at how well you communicate, solve problems, and adapt to new environments . Basically, your interpersonal communication skills that show recruiters if you'd fit into the team and company culture. You could use the achievements section to tie in your greatest wins with relevant soft skills.

It's also a good idea to add some of your hard and soft skills across different resume sections (e.g. summary/objective, experience, etc.) to match the job requirements and pass the initial screening process. Remember to always check your skill spelling and ensure that you've copy-pasted the name of the desired skills from the job advert as is.

Top skills for your restaurant general manager resume:

Inventory Management

Budgeting and Finance

Food and Beverage Knowledge

Safety and Sanitation Regulations

Restaurant Operations Management

Purchasing and Supply Chain Management

Menu Planning and Optimization

Marketing and Promotion

Staff Training and Development

Point of Sale (POS) Systems Proficiency

Communication

Customer Service

Problem-Solving

Time Management

Adaptability

Attention to Detail

Conflict Resolution

Stress Management

Mention specific courses or projects that are pertinent to the job you're applying for.

Including your education and certification on your restaurant general manager resume

The significance of your resume education section is paramount. It can show your diverse talents and experiences that are relevnt to the position.

• Incorporate educational qualifications, mentioning the institution and period.
• If you're on your academic journey, pinpoint your expected completion date.
• Opt for leaving out degrees that don't serve the job's purpose.
• Provide an overview of your educational experiences if it spotlights your milestones.

When recruiting for restaurant general manager roles, candidates with relevant education and certification definitely stand out amongst competitors.

Showcase your academic background in the best way possible by:

• Listing all degrees and certifications that are part of the candidate qualifications in the restaurant general manager advert
• Including any extra certificates, if they make sense to your application
• Not going over the top in details - the certificate name, institution, and dates are enough
• If you're in the process of obtaining a degree or certificate that's relevant to the job, include your expected graduation/certification dates

The education and certification sections help back up your application with years of experience in the industry or niche.

Select some of the most cutting-edge or applicable credentials for your next restaurant general manager application from our list:

The top 5 certifications for your restaurant general manager resume:

• ServSafe Food Protection Manager Certification (ServSafe) - National Restaurant Association
• Certified Food and Beverage Executive (CFBE) - American Hotel & Lodging Educational Institute
• Certified Restaurant Manager (CRM) - National Restaurant Association Educational Foundation
• Food Safety Manager Certification (FSMC) - various accredited programs
• Hospitality Management Professional (HMP) - American Hotel & Lodging Association
• Should I Put In An Incomplete Degree On A Resume?
• Should You Include Eagle Scout On Your Resume?

The restaurant general manager resume summary or objective: integrating keywords, achievements, and more

Deciding whether to include a resume summary or an objective in your restaurant general manager resume is crucial. Both serve as key introductory elements at the top of your resume, encapsulating your profile in up to five sentences and incorporating relevant keywords from the job advert.

Here are the key differences between the two:

• The resume summary focuses on aligning your achievements and experience with the job requirements. It provides recruiters with a snapshot of your expertise , helping you stand out as an ideal candidate for the role.
• The resume objective, on the other hand, centers on your career goals and aspirations , detailing how the role aligns with your career progression. It's particularly suitable for candidates with less professional experience or those new to the job market.

Below are examples demonstrating best practices in utilizing the resume summary and/or objective to make a strong first impression with your restaurant general manager resume.

Resume summaries for a restaurant general manager job

• With over 15 years at the helm of high-volume dining establishments in New York, I have honed a blend of team leadership, operational efficiency, and customer service excellence. My proactive approach has consistently resulted in improved revenue growth, with a personal record of increasing sales by 25% in a single fiscal quarter.
• Transitioning from a 10-year career as a Supply Chain Manager, I possess the logistical expertise and process optimization skills to seamlessly adapt to the fast-paced environment of restaurant management. My background includes driving a 30% cost reduction through strategic vendor negotiations and inventory control.
• Dedicated hospitality professional boasting a decade-long tenure managing a renowned Michelin-starred restaurant in San Francisco, I excel in orchestrating memorable dining experiences while maintaining top-notch operational standards. Instrumental in leading my team to secure a coveted regional dining award for three consecutive years.
• Professionally trained as a Head Chef with 12 years of culinary artistry, I bring a deep understanding of kitchen operations, menu development, and food cost management to the restaurant management domain. Spearheaded a farm-to-table initiative that elevated restaurant reputation and increased patronage by 40%.
• Eager to leverage my extensive customer service background and passion for the culinary arts, I aim to cultivate an engaging and efficient dining environment. Though new to restaurant management, my adaptability and commitment to excellence will drive me to upscale dining experiences and contribute to sustained business growth.
• With a fresh perspective backed by five years of event planning and team coordination, I seek to apply my organizational skills and enthusiasm for the hospitality industry. My goal is to create a positive and productive work culture that resonates with both staff and patrons, fostering a reputation for excellence.

Recruiters' favorite additional restaurant general manager resume sections

When writing your restaurant general manager resume, you may be thinking to yourself, " Is there anything more I can add on to stand out? ".

Include any of the below four sections you deem relevant, to ensure your restaurant general manager resume further builds up your professional and personal profile:

• Books - your favorite books can showcase that you have an excellent level of reading comprehension, creativity, and outside the box thinking;
• Languages - make sure you've included your proficiency level alongside a relevant certificate or a form of self-assessment;
• Website link - ensure you've curated your most relevant and recent projects in your professional portfolio (and that the link is a part of your resume header) to support your application;
• Passions - showing recruiters how you spend your time outside of work and what activities or causes you're invested in.

Key takeaways

• The layout of your resume should take into consideration your professional background while integrating vital sections and design elements;
• Highlight your most pertinent achievements for the role all through different sections;
• Be very specific when selecting your certifications, hard skills, and soft skills to showcase the best of your talents;
• Include within the top one-third of your restaurant general manager resume a header and summary to help recruiters understand your experience and allocate your contact details. A skills box is optional, but it will help you align your expertise with the role;
• Detail the full extent of your professional experience with specific bullets that focus on tasks, actions, and outcomes.

Looking to build your own Restaurant General Manager resume?

• Resume Examples

Personal Details on CV (Contact Info, Phone Number & More)

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7 Real Restaurant Manager Resume Examples That Worked in 2024

Restaurant Manager

Best for senior and mid-level candidates

There’s plenty of room in our elegant resume template to add your professional experience while impressing recruiters with a sleek design.

Resume Builder

Like this template? Customize this resume and make it your own with the help of our Al-powered suggestions, accent colors, and modern fonts.

Restaurant Manager Resume

• Restaurant Resumes by Experience
• Restaurant Resumes by Type

If not for restaurant managers, nothing would get done in the restaurant industry. You hire personnel, coordinate schedules, order supplies, facilitate a warm environment, and maintain the budget. Your job helps shape modern social relations, community, city structure, and economy.

You shouldn’t have to become a professional at resume or cover letter writing to show employers your potential.

Thankfully, that’s not necessary. We’ve reviewed countless restaurant manager resumes, built tons of resume examples , and discovered what works and what won’t for landing interviews.

We distilled that information into seven free restaurant manager resume samples to help you make a resume to impress in 2024.

or download as PDF

Why this resume works

• Your restaurant manager resume should  show  rather than tell your job performance. Use metrics to discuss the employees you managed, health inspection scores, quarterly or annual returns, money saved through efficiency, reviews, and staff retention.
• Important : don’t spell out the numbers. Numerals break up the visual monotony of letters and catch hiring managers’ eyes.
• If you opt for a summary, customize it to each job you apply for. Review the job description and incorporate essential skills. It’s additionally important to mention the restaurant by name.
• It might seem like a headache, but you’ll score fewer interviews if you fail to customize and mass spam a generic resume to employers.

Restaurant Assistant Manager Resume

• Try using words like “spearheaded” and “overhauled” to highlight the ability to work without constant supervision.
• Check the job description of the positions for which you apply. Though you can include skills related to all restaurant management jobs, you’ll have the best chance of getting past the ATS if you match your skills to those highlighted in the job description.
• Because of the competition for restaurant manager jobs, hiring teams automate the initial stage with Applicant Tracking Systems (ATS) to accelerate the review process. Recruiters can filter resumes for specific job skills to remove any who may be a poor fit.
• Include relevant skills for restaurant managers, such as customer service and interpersonal skills, troubleshooting, organization, leadership, and flexibility.

Entry-Level Restaurant Manager Resume

• Demonstrating a history of serving, bartending, and supervising on your entry-level restaurant manager resume shows that you know the nuances of a dining establishment well enough to keep things running smoothly.

Restaurant General Manager Resume

• Employers try to sift through applicants quickly to determine legitimate candidates. Placing your most significant experience at the top of the page will ensure your restaurant general manager resume lands in the interview pile rather than the bin. 
• Focus on successes with metrics to back them up. For example, instead of writing “ job duties included budgeting and basic accounting skills ,” your resume would shine with “ generated restaurant target sales figures and individual server target sales, analyzing weekly data to make improvements, resulting in annual sales 11% above targets .”

Restaurant Bar Manager Resume

• Find examples of how you streamlined processes across teams to bolster your resume. For instance, finding innovative ways to communicate with the kitchen staff shows your ability to make operations easier for everyone.

Pizza Restaurant Manager Resume

• If you have a background at any restaurant, you can highlight transferable skills. For instance, highlight using ingredients before spoilage as a chef (saving the restaurant money), engaging in positive customer service, and increasing delivery efficiency.
• Use active voice, action words, concise sentences, and metrics in every bullet point as you build your resume  to make your application professional and polished.

Fast Food Restaurant Manager Resume

• It’s best to highlight the most relevant jobs on your fast food restaurant manager resume . These should be at least two and no more than four work experiences.
• We recommend including three to six bullet points for each work experience and less than 200 characters per point. To achieve the most impact in the fewest characters, you need to use quantifiable metrics.
• If this is a challenge, don’t sweat it.  Writing the perfect resume  is no easy feat and may require some adjustment. Use our  resume checker  to see how you can make improvements that land you more interviews.

Related resume guides

• Food Service Worker

Samples › Restaurant General Manager

Restaurant General Manager Sample

Download and customize our resume template to land more interviews. Review our writing tips to learn everything you need to know for putting together the perfect resume.

Not sure how to format your resume? Download our free guide and template .

Restaurant General Managers handle many behind-the-scenes business functions. They recruit new personnel, oversee facility maintenance, build supplier relationships, set viable budgets and schedules, and monitor legal compliance, all while making sure the operation runs smoothly. In addition to their multitasking skills, general managers use top-notch leadership to motivate and align a team around shared objectives. 

Before you land your next role, you need a Restaurant General Manager resume that ticks all of the boxes. It’s about showing the hiring manager that you can do all of the above and more. So, where should you start? Get a leg up on the competition with a resume crafted by our professional writers. Read our expert writing tips and take a look at our resume example. 

How to write a resume

Looking to land a superb hospitality role? Perfecting your Restaurant General Manager resume is the answer. If it’s been a while since you last applied for a new job, don’t panic. Writing a great resume doesn’t have to be a challenge. There are some tried and true tips you can use that will help you along the way. 

Here’s the advice that you need to get ahead:

Start by doing your research 

Before you get started on your Restaurant General Manager resume, you need to do your research. It’s important that you know the company to which you are applying well. That means understanding their brand, their customers, and their vision. 

If you are applying to work at a chain – such as Olive Garden or Applebees – you can find all of this information online with ease. On the other hand, if you are applying to work at an independent restaurant, you may have to do some more sleuthing. Take a look at the business’ website, its social media accounts, and Google its name to see what comes up. 

Having a decent understanding of the business means that you can tailor your resume content to meet the hiring manager’s needs. Consider what they are looking for in a Restaurant General Manager and ensure that your resume touches on those points. 

Get the format on point 

The next step is about getting the format right. Every resume should include a header, a summary, an employment history, a skills section, and an education section. Take a look at our resume example below if you need to see how this looks on the page. You can also use the guides we have listed here to perfect every section of your next resume: 

How To Write Your Resume’s Work Experience Section

How To Write Your Resume’s Education Section

Good Skills To Put On Your Resume

You don’t want to give the hiring manager any surprises when it comes to your resume. For that reason, it’s safest to stick to a structure that they are likely to recognize. Using the above format will mean that they can easily see what skills and experience you have. 

Avoid flashy resumes!  

Think you can grab the attention of the hiring manager with a flashy resume? Think again. When you are writing your next application, using gimmicks is not the way to go. 

It’s smarter to keep things slick and professional. While certain creative resumes can help you to get ahead, it’s all too easy to get this part of the process wrong. You don’t want to fall into that trap and end up destroying your chances of landing your next job. 

Be sure to choose a template or design that is formal and plain. That way, the hiring manager can focus on the content of your resume, rather than the garish design.

Quantify your claims

Claiming that you’re the number one Restaurant General Manager in the district is all well and good… but can you prove it? Whenever you state something on your resume, look for ways that you can substantiate that claim. That may mean adding in some statistics, a timeline, or other facts. When you add evidence to your resume, it can make a world of difference. 

This is particularly important when it comes to your summary and work experience sections. In the bullet points below each job title, you should add information that is likely to impress the hiring manager. Include as much detail as you can here to win them over. 

Add in the right keywords

Many companies now use Applicant Tracking Systems (ATS) to help them manage a high volume of resumes. If you want to make sure your resume gets past the ATS , including the right keywords is a must. Refer to the original job posting and look out for any job-specific terms and phrases that the hiring manager has used there. Weaving these throughout the content of your resume could help you beat the bots and get past the software. 

It doesn’t end there. You also need to make sure that your resume is easy to read. Stick to the sections that we have outlined and use a structure that works well. Keep the format simple and use a font that is well-known. You don’t want to do anything that could potentially trip up the ATS software and lead to you getting an unwarranted rejection.  

Restaurant General Manager resume example 

By this point, you should have a good grasp on how to write a Restaurant General Manager resume. However, there’s one more thing that you need. So that you can perfect this art, take a look at our expertly-written resume example. You can use the below as a template when you are creating your own document. Follow the same structure and include these sections: 

City, State or Country if international

Phone | Email

LinkedIn URL

RESTAURANT GENERAL MANAGER PROFESSIONAL

A dynamic, results-oriented Restaurant General Manager and Sales/Marketing Professional offering focused leadership to drive sales and profitability in highly competitive markets. Noted for outstanding communications skills, both with guests and staff; ability to resolve problems quickly and equitably to ensure satisfied customers and happy employees.  Consistently achieve performance goals through enthusiasm, tenacity and initiative.  Manager with the ability to motivate staff members and turn under-producing teams into record-breaking units. Well organized with a track record that demonstrates self-motivation, perseverance and the creativity to achieve both personal and corporate goals.

CORE COMPETENCIES

Cost Containment/Control

Customer Service

Facilities/Safety Management

Guest Relations

Loss Prevention

P & L Management

Policies/Procedures

Purchasing/Inventory

Quality Assurance

Restaurant Management

Staff Training

Team Building

PROFESSIONAL EXPERIENCE

RESTAURANT GENERAL MANAGER

COMPANY INC | CHICAGO, IL | 2015 to 2020

Responsibilities

Manage operations for smooth functioning operation while maintaining a high standard of customer satisfaction

Responsible for the overall food and beverage operations by formulation of policies, business goals and exceeding revenue targets.

Focused on continuous staff training and development to ensure policies and procedures are followed

Developed close relationships with clients and analyzed their needs to develop and build menus and personalized events to ensure top level customer service, retention and referrals.

Ensure company standards for quality and service are exceeded by each team member

Effectively implemented new systems and procedures that increased sales by 20%

Responsible for the strategic marketing and advertising efforts that increase brand awareness, exposure and overall revenues by 30%

Assisted with interviewing, hiring, training, and development of qualified employees.

Managed front of house staff including servicers, bussers, hostesses and bartenders: had a record low turnover of 10% and through creative improvement initiatives, increased productivity by 40%

Managed back of house operations including food preparation, quality control and expediting: continuously achieved a 100% audit on xxx and a 98% customer service satisfaction on food quality and timing

Ensured quality and critical communication between the front and back of house: this resulted in a record number of nights with zero mistakes and increased revenues of over 130%

Created numerous in-store contests and promotions to increase sales, productivity and facilitate team building: ideas were so successful they were adopted by the corporate office and used for training purposes

Deal with customer complaints and concerns achieving record 100% customer satisfaction ratings

Worked directly with health inspectors and city officials to ensure that restaurant meets and exceeds local laws and codes: achieved a record rating of 100% for 6 audits

Created employee schedule to ensure labor hours fall within projected guidelines and accommodating numerous employee requests

COMPANY INC | CHICAGO, IL | 2012 to 2015

Provided maximum customer satisfaction and effective management of operations and supporting services by sustaining growth and quality while driving profitability.

Partnered with large booking agencies and hired local and national live acts to increase revenues and gain exposure

Responsible for controlling costs of material related to production and service

Maintained expenses below budget through accurate planning and waste reduction.

Initiated a positive approach to receiving customer feedback, satisfaction and address problems and concerns.

Achieves targets and goals resulting in an increase in sales by 30 percent.

Revitalized the Restaurant menu with financial viability in mind by developing and introducing new concepts.

Initiated a promotion by introducing a specialty cuisine attraction at the restaurant which increased foot traffic by 20%

Responsible for conducting sales calls, client visits, promotions and maintained relationships with suppliers

Ensured store stock levels were appropriate for operations and managed ordering of supplies

Hands on operator during peak hours

Trained staff on a regular basis on improving their customer service standards and Food and Beverage product knowledge, wines and spirits.

Increased annual revenues by 50% annually and took a declining market to high levels of sales within one year

Exceeded corporate and personal quotas on a consistent basis

Developed lasting relationships with contacts at which prove to be an excellent referral source

Complete School Name, City, St/Country: List Graduation Years If Within the Last Ten Years Complete Degree Name (Candidate) – Major (GPA: List if over 3.3)

R elevant Coursework List coursework taken (even include those you are planning on taking)

Awards/Honors: List any awards, honors or big achievements

Clubs/Activities: List clubs and activities in which you participated

Relevant Projects: List 2-3 projects you have worked on

Key hard & soft skills for a Restaurant General Manager 

Restaurant General Managers have to keep everything moving in the right direction. You might say that it’s a tall order. When you are writing your resume, you need to prove that you have what it takes to succeed. Including a mixture of hard and soft skills is the only option. 

Hard skills apply directly to the hospitality industry. For example, “cost containment/control” and “P&L management” are in this category. Soft skills, on the other hand, are transferable. These may include “excellent communication” or “team building”. If you’re not sure which skills to include on your Restaurant General Manager resume, here are some ideas: 

​​Budgeting & Cost Accounting

Conflict Resolution

Customer Service & Satisfaction

Employee Scheduling

Food & Beverage Operations

Guest Relations & Communications

Marketing & Advertising

Menu Development

New System Implementation

Productivity Improvement

Regulatory Compliance

Staff Training & Motivation

Supplier & Vendor Relations

Talent Recruiting & Retention

Summary & last words

Creating a Restaurant General Manager resume that lands you an interview is not easy. However, there are some ways that you make sure that you get ahead of the game. In this guide, we have shared a stellar resume example along with the tips that you need. You can use all of the above to help you when you’re writing your next application. If you want to make sure that you get ahead, you can use one of our trusted professional resume writers.

Introduction to ZipJob: Professional resume writers

Here at ZipJob, we want to empower you to take your hospitality career to new heights. Our expert team boasts a full-service resume writing offering. Over the years, we have helped 3,000+ professionals across 65 different industries reach their professional goals. Whatever your ambitions are, we will work alongside you to get you to where you want to be. If you’re ready to start investing in your professional future, there's no time like the present. We have a selection of different packages, depending on what you need. Land more interviews and get hired faster than ever now.

Why you should make use of our resume writing services to land your next Restaurant General Manager job

As a Restaurant General Manager, it’s your job to keep all of the plates spinning in sync. That’s hard enough without having to worry about writing a stellar resume that lands you interviews. If you’re looking for a quick and easy way to get ahead, trust one of our expert resume writers. We can do the hard work for you, meaning that you can focus on finding the right role for you. Our team knows the ins and outs of the hospitality world and can help you.

Resume writing service for a Restaurant General Manager: Let us write your resume

The ZipJob resume writing service is the key to your success. Our team understands the hospitality industry, and so knows what hiring managers are seeking in resumes. If you are looking for a way to get ahead of the competition, trusting us to do the work for you is the way to go. We will help you create an interview-winning Restaurant General Manager resume that converts. Regardless of what career aspirations you have, we are the perfect partner – helping you reach and even exceed your goals in the long term.

Our resume services get results.

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Restaurant General Manager Resume Example & Guide for 2024

As the leader of a restaurant, the role of a Restaurant General Manager (RGM) can have a significant impact on the success or failure of the business. A well-written and tailored RGM resume can be the key to obtaining a highly coveted position at a company. This article will provide an in-depth guide on exactly what a Restaurant General Manager does and what they need to succeed in this field.

At its core, a Restaurant General Manager is responsible for overseeing the daily operations of a restaurant, including managing staff and customers, finances, and inventory. An RGM needs to have a multitude of skills in order to succeed in this role. Exceptional people management, financial acumen, and strategic thinking all play a large part in the key responsibilities an RGM must be prepared for.

Perhaps the most crucial aspect of a successful RGM is the ability to manage and communicate with employees effectively. This requires a strong sense of emotional intelligence and leadership skills. An RGM should be able to listen, empathize, and direct employees appropriately in order to create an environment in which staff feels heard and motivated to perform their best.

Financial acumen is also essential, as an RGM must manage the financial performance of the restaurant, which involves forecasting revenue and expenses, analyzing financial reports and budgets, and making decisions that positively impact the bottom line.

In addition to people management and financial planning, an RGM must also possess strong analytical and strategic thinking skills. They must be able to think creatively and strategically about the restaurant’s long-term goals and objectives while balancing the day-to-day needs of the business.

The restaurant industry is highly competitive and fast-paced, and a well-crafted RGM resume is essential in order to stand out from the competition. By understanding the key skills and responsibilities of the role, aspiring RGMs can tailor their resume to showcase their unique strengths as a candidate. In the following sections, we’ll dive into the specific components that make up an effective RGM resume.

Key Elements of a Restaurant General Manager Resume

When creating a resume for the position of Restaurant General Manager, it is important to include the essential components that will effectively showcase your skills and experience. A well-crafted resume should grab the attention of hiring managers and entice them to invite you for an interview.

Essential Components of an Effective Resume

Professional Summary/Objective Statement:  This section briefly introduces you as a professional and highlights your career goals.

Skills Section:  This section lists your top skills, including industry-specific ones such as knowledge of food and beverage operations, staff management, budgeting, and customer service.

Work Experience:  This section is where you will showcase your relevant work experience, including job titles, company names, employment dates, and key accomplishments that demonstrate your capabilities as a Restaurant General Manager.

Education:  This section includes details of your formal education and any relevant certifications or training courses.

Other Sections:  Depending on your experience and background, you may wish to include other sections such as Volunteer or Community Service, Awards and Recognition, or Professional Affiliations.

Tailoring Your Resume to the Restaurant General Manager Role

When tailoring your resume to the Restaurant General Manager role, it is important to emphasize your experience in the food service industry, specifically in management and leadership roles. Create a separate section that highlights your achievements in these areas, including exceeding sales targets, effectively managing budgets, developing menus, and successfully implementing new policies.

Additionally, highlight your experience in customer service, as this is a critical aspect of any restaurant role. Use specific examples to demonstrate how you have resolved customer complaints or improved overall customer satisfaction.

Incorporate industry-specific keywords into your resume, such as “food and beverage operations”, “menu planning”, “cost control”, and “staff training and development”, to help your resume show up in searches and make it clear that you have the required experience.

It is also important to tailor your resume to the specific restaurant you are applying to. Research the company’s values, mission, and menu items to demonstrate that you have a genuine interest in the business and are able to align with its objectives.

Finally, proofread your resume carefully, paying attention to grammar, punctuation, and formatting. A well-written, error-free resume will create a positive impression on your potential employer and increase your chances of landing the job.

By including these key elements and tailoring your resume to the Restaurant General Manager role, you will create a strong and effective document that showcases your qualifications and experience, setting you apart from other candidates.

Restaurant General Manager Resume Example

When creating a resume for a Restaurant General Manager, there are certain key elements and formatting tips that should be incorporated to capture the attention of hiring managers in the industry. In this section, we will provide a comprehensive sample resume for a Restaurant General Manager, highlighting these important elements and tips.

Key Elements in a Restaurant General Manager Resume

Header and Contact Information : The header of the resume should contain the name, phone number, email address, and location of the applicant. This information should be clear and easy to read, as it serves as the starting point for the hiring manager.

Summary Statement : A well-crafted summary statement should grab the reader’s attention and entice them to read further. It should give an overview of the applicant’s experience and skills in the industry, and how they fit the needs of the company.

Professional Experience : This section should be the main focus of the resume, highlighting the applicant’s achievements and responsibilities in previous restaurant management roles. It should be organized in reverse chronological order and include the name and location of the establishment, the dates of employment, and a detailed description of the applicant’s duties and accomplishments.

Education and Certifications : This section should outline the applicant’s educational background, as well as any relevant certifications they may have obtained in the industry, such as food safety certifications.

Skills : This section should detail the specific skills and abilities that the applicant possesses, such as leadership, communication, and the ability to manage budgets and inventory.

Formatting Tips for a Restaurant General Manager Resume

Length : As a general rule, a Restaurant General Manager resume should be no longer than two pages in length. It should be easy to read, with clear headings and bullet points.

Font and Style : The font should be professional and easy to read, such as Times New Roman or Arial. The style should be traditional, with black text on a white background.

Keywords : Incorporating keywords that are relevant to the restaurant industry can help the resume stand out and catch the attention of the hiring manager. This could include specific job titles, skills, or industry-specific terminology.

Customization : Customizing the resume to fit the specific company and job posting can show the hiring manager that the applicant is a good fit for the position. This could include tailoring the summary statement or professional experience section to highlight relevant experience.

A Restaurant General Manager resume should showcase the applicant’s experience, skills, and achievements in the industry, while being formatted in a way that is professional and easy to read. Following these key elements and formatting tips can help increase the chances of getting an interview and landing the job.

Professional Summary

Your professional summary is like the trailer of a movie, it gives a sneak peek of what to expect in the full feature. It is usually the first thing a hiring manager sees on your resume and determines whether they will take the time to read further. Therefore, it is crucial to craft an engaging and impactful summary that catches the employer’s attention. Here are some tips to help you:

1. Know Your Audience

Before you start crafting your summary, it’s essential to know the employer’s needs, values, and goals. Research the company’s mission statement, job description, and values stated on their website or social media. This information will help you tailor the summary to fit the employer’s expectations.

2. Highlight Your Strongest Attributes

Your professional summary should showcase your unique selling proposition (USP); what sets you apart from other candidates. Highlight your most relevant and impressive achievements, skills, and experiences that align with the employer’s needs. Use action verbs and quantifiable metrics to illustrate your accomplishments.

3. Keep it Concise and Relevant

Your summary should be brief, ideally not more than three to four sentences. Avoid fluff and irrelevant information that distracts from your USP. Your summary should be concise, compelling, and relevant to the employer’s needs.

Examples of Strong Professional Summary Statements

Restaurant General Manager with over ten years of experience leading teams, managing food and labor costs, and increasing sales revenue by 25%. Skilled in maintaining high standards of customer service, reducing employee turnover, and creating profitable partnerships with local vendors.

Highly motivated and driven Restaurant General Manager with a proven track record of success in a fast-paced environment. Recognized for implementing cost-effective strategies that saved the restaurant 30% in expenses, while maintaining high employee morale and satisfaction.

Examples of Weak Professional Summary Statements

Seeking a Restaurant General Manager position with hopes of utilizing my skills to grow the business.

Experienced Restaurant General Manager looking for new opportunities.

Your professional summary is your first impression to a hiring manager. It should be brief, compelling, and tailor-made to fit the employer’s needs. Remember to highlight your USP, use quantifiable metrics and action verbs, and keep it concise and relevant. Use the examples provided as a guide to create a winning professional summary statement.

Key Skills and Relevant Experience

As a Restaurant General Manager, certain skills are necessary to succeed in the role. The ability to lead and manage a team, excellent communication skills, and a deep understanding of the restaurant industry are key skills required for success.

When it comes to showcasing relevant experience on a resume, it’s essential to focus on both the qualifications you hold and the experience you have gained. Start by highlighting any management experience you have, including the number of employees you have managed and the level of responsibility you have held. Use bullet points to detail your achievements in each role, highlighting your contributions to improving sales, customer satisfaction, and staff retention.

Now let’s take a closer look at some of the most relevant skills and experiences for a Restaurant General Manager.

Relevant Skills

Leadership: As the head of the restaurant, you will be responsible for managing a team of employees, motivating them to perform at their best, and setting clear goals for them to work towards.

Communication: Effective communication is key, both with your staff and with customers. You need to be able to communicate clearly and professionally, whether you are delegating tasks, providing feedback, or handling customer complaints.

Industry Knowledge: In addition to understanding the ins and outs of restaurant operations, it’s essential to stay up-to-date on the latest industry trends and regulations.

Financial Management: As the manager, you will need to have a deep understanding of the restaurant’s finances, including budgeting, profit and loss management, and inventory control.

Relevant Experience

Management Experience: Managing a team in a restaurant setting demonstrates your ability to handle a high-pressure work environment while ensuring your staff is performing at their best.

Customer Service Experience: As a Restaurant General Manager, you will be responsible for ensuring the satisfaction of your customers. Highlight any experience you have in customer service roles, particularly in the restaurant industry.

Sales and Marketing Experience: Demonstrating success in driving sales and increasing revenue is a critical skill for a Restaurant General Manager. If you have experience in sales or marketing roles, particularly in the restaurant industry, be sure to highlight that on your resume.

A Restaurant General Manager needs to possess strong leadership skills and the ability to manage a team effectively, exceptional communication skills, and a deep understanding of the restaurant industry. Highlighting both your qualifications and experience on your resume is essential, particularly if you have experience in management, customer service, sales, or marketing roles.

Accomplishments and Achievements

As a Restaurant General Manager, it is essential to showcase your accomplishments and achievements in your resume to standout from the competition. Highlighting quantifiable results can demonstrate your ability to deliver positive impact and drive successful outcomes.

When presenting accomplishments on a resume, it is crucial to make them compelling and eye-catching for the reader. Utilizing action verbs and emphasizing specific numbers and percentages can grab their attention and show the scope of your success.

For instance, instead of simply stating, “Increased sales revenue,” try rephrasing it as, “Achieved a 15% increase in sales revenue by implementing a new marketing strategy.” By using specific numbers and outlining the steps taken to achieve the result, you provide more context and make a stronger case for your value as a candidate.

Here are some examples of impressive achievements that Restaurant General Managers can highlight on their resumes:

• Led a team of 25+ employees to exceed quarterly sales targets by 20%
• Implemented a cost-saving measure that resulted in a $50,000 annual reduction in expenses
• Successfully trained and mentored three Assistant General Managers, all of whom were promoted within six months
• Maintained a 95% customer satisfaction rate over a two-year period
• Spearheaded the launch of a new menu item that generated $100,000 in sales in the first six months

By including accomplishments like these on your resume, you demonstrate your ability to drive results and continuously improve the restaurant’s performance. This can give you a competitive edge when applying for Restaurant General Manager positions.

Educational Background

As the Restaurant General Manager is a leadership role that requires a broad range of skills, there are several educational qualifications that can be desirable for candidates applying for this position. The ideal candidate should possess a combination of academic and vocational training, as well as relevant work experience.

A Bachelor’s degree in business management, hospitality or a related field is commonly seen as an advantage for this role. Additionally, candidates with certifications or diplomas in food service management, culinary arts, or business administration are often preferred by employers.

How to List Educational Qualifications on a Resume

When listing educational qualifications on a resume, it is important to highlight the most relevant qualifications that make you suited for the Restaurant General Manager position. Ideally, you should start by listing your highest level of education.

For example, if you hold a Bachelor’s degree in business management, include the name of the institution, your field of study, and the year of graduation. Also, mention any relevant coursework that may be of interest to an employer, such as courses related to restaurant management, finance, or marketing.

If you have certifications or diplomas related to the restaurant industry, include them under a separate “Certifications and Awards” section. Make sure to mention the name of the institution that provided the certification and the year it was earned.

Finally, if you have relevant work experience, consider including it alongside your educational qualifications. This could help to demonstrate your ability to apply theoretical knowledge to real-world situations.

When listing your educational qualifications on a resume, it is essential to focus on the most relevant qualifications for the Restaurant General Manager position. By doing so, you can increase your chances of standing out to potential employers and landing the job you want.

Professional Certifications and Licenses

Professional certifications and licenses are becoming increasingly important in the restaurant industry. They demonstrate that a Restaurant General Manager (RGM) possesses the skills and knowledge needed to advance in their career and effectively manage their restaurant operations.

One of the primary benefits of obtaining professional certifications and licenses is that they provide RGMs with a competitive edge in the job market. Restaurant owners and hiring managers are often more likely to hire candidates who have acquired relevant certifications and licenses, as it shows that they have taken the initiative to develop their skills and knowledge.

Moreover, certifications and licenses also indicate the level of dedication that RGMs have towards their profession. The process of obtaining a license or certification often involves extensive education and training, which signifies that the RGM is committed to being the best at their job and meeting industry standards.

There are various certifications and licenses that RGMs can obtain to enhance their resumes and make them more competitive in the job market. Here are some examples:

Food Protection Manager Certification

Obtaining a Food Protection Manager Certification is mandatory in most states. This certification demonstrates that the RGM knows how to handle food safely and prevent contamination. It covers various topics, such as hygiene practices, cross-contamination, temperature control, and foodborne illness prevention.

ServSafe Certification

The ServSafe certification is another essential certification for RGMs. It involves a rigorous training program and a comprehensive exam that tests the RGM’s knowledge of food safety practices. This certification is recognized by most restaurants and is often considered a minimum requirement for managerial positions.

Certified Restaurant Professional (CRP)

The Certified Restaurant Professional (CRP) certification program is designed to recognize RGMs who have demonstrated exceptional skills and knowledge in restaurant management. The certification covers a variety of topics, such as finance, marketing, human resources, and restaurant operations.

Wine and Beverage Certificate

A Wine and Beverage Certificate is another certification that can set an RGM apart from their peers. This certification covers topics such as wine selection, wine pairing, and beverage service.

Obtaining professional certifications and licenses is an important step towards advancing one’s career in the restaurant industry. It demonstrates a commitment to excellence and provides RGMs with essential skills and knowledge to manage their restaurants effectively. As the industry becomes more competitive, the demand for certified RGMs will only increase, so it’s essential to prioritize ongoing education and certification.

Relevant Projects and Volunteer Work

As a Restaurant General Manager, your relevant projects and volunteer work can be just as important as your professional experience. Volunteer work and projects demonstrate valuable skills and experience that employers look for when evaluating potential candidates. Here are some tips on how to use your non-professional experience to showcase your abilities and examples of volunteer work and projects you can include on your resume:

Using Non-Professional Experience to Show Valuable Skills

Don’t underestimate the power of volunteer work and personal projects when it comes to demonstrating your skills and experience. Whether you have organized a community event, volunteered for a charity organization, or started your own food blog, these experiences showcase your ability to take initiative, communicate effectively, and manage projects. Managers look for candidates who are self-motivated and can think creatively about problem-solving. Including these experiences on your resume can show that you have practical skills that will be valuable in a restaurant management role.

Examples of Volunteer Work and Projects that can be included on a Restaurant General Manager’s Resume

Organizing a Charity Event:  If you have organized a charity event, you can highlight the skills you used to plan and execute the event. This experience showcases your ability to manage timelines, delegate tasks, and work collaboratively with others.

Starting a Food Blog:  If you have started a food blog, you can highlight your skills in content creation, social media management, and project management. This experience demonstrates your ability to write professionally, promote your work on social media, and manage the operation of a small business.

Volunteering at a Soup Kitchen:  If you have volunteered at a soup kitchen, you can highlight your skills in working with a diverse group of people, customer service, and crisis management. This experience shows that you can adapt to difficult situations, work under pressure, and exhibit empathy and compassion for others.

Leading a Fundraising Campaign:  If you have led a fundraising campaign, you can demonstrate your ability to create and manage a budget, communicate effectively with donors, and motivate a team to achieve a specific goal. This experience shows that you have practical skills that can be transferred to a managerial role in a restaurant.

Including relevant projects and volunteer work on your resume can set you apart from other candidates and showcase your unique skills and experience. It’s important to highlight how your non-professional experience translates into qualities that are necessary for a Restaurant General Manager role, such as problem-solving, communication, and leadership. By doing so, you’ll improve your chances of securing an interview and landing your dream job!

Keywords and Phrases

As a Restaurant General Manager, it is crucial to include relevant keywords and phrases in your resume to increase your chances of getting noticed by recruiters and hiring managers. These keywords and phrases provide an accurate representation of your skills and experience, helping the employer quickly assess your suitability for the job.

But how do you identify the most effective keywords and phrases to use in your resume? Here are some tips to get you started:

Study the Job Posting: The job posting provides valuable information about the skills and attributes the employer is looking for in a Restaurant General Manager. Identify the keywords and phrases used in the job posting and incorporate them into your resume.

Look for Industry-Specific Keywords: Look for industry-specific keywords and phrases that are commonly used in the restaurant industry. These may include terms such as “food and beverage”, “customer service”, “inventory management”, “team leadership”, and “time management”.

Use Action Verbs: Use strong action verbs to describe your achievements and responsibilities. Action verbs such as “developed”, “managed”, “achieved”, and “increased” highlight your accomplishments in a way that grabs the attention of the reader.

Include Certifications and Training: If you have any relevant certifications and training, include them in your resume. These credentials act as keywords and demonstrate your expertise in the field.

Utilize Online Tools: Use online tools such as LinkedIn and Google Trends to identify the most commonly used keywords and phrases in the restaurant industry. Incorporate these keywords into your resume to increase your chances of getting noticed by recruiters.

By incorporating relevant keywords and phrases into your Restaurant General Manager resume, you are giving yourself a competitive advantage in the job market. Be sure to tailor your resume to each job posting and include the most effective keywords and phrases to increase your chances of getting hired.

Resume Formatting and Layout

One of the crucial steps in creating a successful Restaurant General Manager resume is presenting it in a way that catches the employer’s attention. The format and layout can make or break the hiring manager’s first impression of your qualifications.

In this section, we will delve into the intricacies of resume formatting and layout, providing you with a comprehensive guide on how to develop a remarkable resume that stands out from the rest.

How to Format a Restaurant General Manager Resume for Maximum Impact

Before we jump into the specifics, it is essential to understand that a well-formatted resume should cater to industry standards and highlight your unique selling points. Here are some tips to create an effective resume format:

1. Organize your resume layout

Make sure your resume is organized, easy to read, and highlights your professional experience. Your work experience should be detailed and towards the top of your resume. Begin with your most recent job and work backward.

Additionally, add a well-designed header that includes your name, contact information, and a professional summary or career objective.

2. Use appropriate section titles

Clearly label your resume sections with appropriate titles, i.e., Professional Experience, Skills, Certifications, Education, etc.

3. Prioritize Content

Use bullet points to list your key responsibilities, achievements, and relevant experience. Hiring managers typically spend six seconds reviewing resumes, so ensure you include the most relevant information that demonstrates your qualifications.

4. Be Concise

The language used should be straightforward and professional. Avoid using verbose or flowery language, and instead stick to the facts. This allows hiring managers to identify your strengths and assess your qualifications quickly.

Examples of Appropriate and Effective Formatting Choices

Now that you know why it’s essential to have a well-formatted resume, let’s explore some of the formatting choices that make your Restaurant General Manager Resume stand out:

1. Choose a clear and legible font

Some tried and true fonts include Arial, Calibri, and Helvetica. These fonts are easy to read and are well-respected in business writing.

2. Make use of bullet points

Bullet points are a great way of organizing your responsibilities and achievements. They are easy to scan and highlight your most relevant experience.

3. Bolden Job Titles

It is imperative to highlight your job titles to ensure immediate recognition of your experience.

4. Use color sparingly

Professional resumes are typically black and white. However, a strategically placed pop of color can make a resume stand out.

Formatting and presentation are integral parts of developing an exceptional Restaurant General Manager Resume. By using the tips above, you’ll be able to create a well-crafted resume that will make a lasting impression on a potential employer.

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Restaurant General Manager Resume Samples

The guide to resume tailoring.

Guide the recruiter to the conclusion that you are the best candidate for the restaurant general manager job. It’s actually very simple. Tailor your resume by picking relevant responsibilities from the examples below and then add your accomplishments. This way, you can position yourself in the best way to get hired.

Craft your perfect resume by picking job responsibilities written by professional recruiters

Pick from the thousands of curated job responsibilities used by the leading companies, tailor your resume & cover letter with wording that best fits for each job you apply.

Create a Resume in Minutes with Professional Resume Templates

• Providing mentorship and management to all F&B leaders and colleagues, ensuring the delivery of Delta’s service promise
• Supporting the Restaurant General Manager in fostering and developing new partnerships with suppliers and the community in order to create efficiencies in relation to value and service
• Assisting the Restaurant General Manager in building collaborative relationships throughout the hotel, including but not limed to Culinary, Stewarding, Banquets, Engineering, Human Resources and Sales
• Engaging and managing internal and external expectations by building strong relationships; communicating issues; conducting reviews and meetings, problem solving and participating in and leading in cross functional hotel assignments
• Ensuring the seamless service of dinners in the restaurant and providing an elevated guest service
• Ensuring the effective implementation of and adherence to Delta Hotels and Resorts Brand Standards
• Effective management of the Restaurant and Outlets to ensure the achievement of our financial goals
• Training and developing Crew Members, Assistant Manager and Manager Trainee
• Interacts with management of other department within areas of responsibility and develops solid working relationships with them
• Disciplines and develops all Assistant General Managers, Supervisors, dining room staff, Chef, kitchen staff, and café staff
• Appraising employee work performance to ensure that they perform at optimal levels
• Participates in training and development programs to improve personal or departmental standards liaising with the Training Manager
• Works with the Chef and restaurant managers to develop promotions, food and wine pairings, menu items and presentations
• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person
• Provide superior service to all customers at all times, while following The Resort’s etiquette guidelines
• Plan, supervise and coordinate the daily operations of Food & Beverage outlet
• Exercise supervisory authority over restaurant and bar. Implement training manuals and supervise training of employees. Plan and conduct staff meetings. Confer regularly with staff to coordinate activities, assign and check work, resolve problems, etc. Plan work schedules
• Supervise and assist as necessary with all operations, which may include: line set-up and restocking; food preparation, customer service; cleaning and organizing cooking, service and dining area; dishwashing; bartending, menu development, large party reservations etc
• Prepare a variety of administrative/operations reports and records; timesheets, daily staffing reports, inventories, cash reports etc
• Supervise and assist with the processing of daily receipts
• Monitor daily liquor counts and verify accuracy through POS system
• Stable and progressive work history; Strong work ethic
• Ability to multitask, work in a fast paced environment and have a high level attention to detail
• Valid driver’s license, good driving record, reliable and insured transportation
• Previous management proficiency in high volume retail with P&L accountability
• Ability to multi-task and adapt quickly to shifting priorities
• Excellent organizational skills and detailed oriented
• Ability to pass background check and drug screen
• Ensuring excellent hospitality and customer service
• Proficient in Microsoft Office products
• Ability to work independently and to partner with others to promote an environment of teamwork

15 Restaurant General Manager resume templates

Read our complete resume writing guides

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• Confer regularly with the Food & Beverage Director and other Company personnel to plan, coordinate and evaluate services/activities, exchange information, resolve problems, etc. Attend staff meetings
• College degree together with 2-3 years previous food & beverage management experience, or a combination of education and experience from which a comparable amount of knowledge is acquired
• Good administrative, math and supervisory skills. Must have previous supervisory and budget administration experience

Fine Dining Restaurant General Manager Resume Examples & Samples

• Ensure that applicable health and safety procedures and regulations are followed
• Monitor food and service to ensure that appropriate quality standards are maintained
• Responsible for the maintenance of the wine list, from ordering wine, and printing of the wine list to ensure it is kept up to date
• Assist with taking monthly inventories
• Manage the reservation system ensuring proper flow of covers in the restaurant to maximize seating without compromising the guest experience
• Conduct objective staff reviews
• Timely completion of all paperwork (reports, forms, schedules, budgets, transfers, new hire paperwork, etc.) in accordance with Vail Resorts standards
• Adhere to all Vail Resorts cash handling procedures
• Uphold all Utah liquor laws and policies set forth by Vail Resorts
• Minimum 1 year fine dining management experience required
• Minimum 3 years of food and beverage experience – required
• Minimum 1 year of management experience - required
• Minimum 1 year fine dining management experience- required
• Ability to communicate professionally with staff and guests
• MS Office and PeopleSoft proficiency is a plus
• TIPS and ServSafe Certification - preferred
• High level of knowledge of wines - preferred
• Ability to work nights, weekends, and holidays - required
• Provide own slip-resistant shoes in accordance with Vail policy - required
• Be proficient and work all areas of the Café including preparing food, meeting, greeting, and serving customers
• Manage all front of the house and back of the house operations
• Meet the nutritional and replenishment needs of the club members in a friendly and courteous manner
• Promote Life Time nutritional products
• Manage weekly inventory systems, maintain Profit and Loss statements, budgets, and cost controls in regard to food, beverage and labor goals
• Manage the leadership and performance excellence of the team by recruiting, hiring, training, modeling, developing, and assessing all team members to ensure continuous growth
• Previous restaurant experience with fast casual or full service experience required
• 1-2 years management and leadership experience managing multiple responsibilities
• Employee relations/development experience necessary
• Experience driving operations and financial performance
• OSHA and Health Department experience preferred
• Comfortable with working a minimum of 50 hours per week on a rotating schedule
• Provides services that are above and beyond for customer satisfaction and retention
• Empowers employees to provide excellent customer service
• Addresses guest problems and complaints
• Manages service delivery in outlets to ensure excellent service from point of entry to departure (e.g., greeting from hostess, speed of order taking and food and beverage delivery, fulfillment of special requests, collection of payment & invitation to return)
• Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement
• Promote restaurant business and continually increase database contacts
• Instruct staff in on-going training to uphold service standards
• Coordinate menu sponsorship deals and menu product placement
• Two to three years experience in overall Food and Beverage operation as well as senior F&B management experience
• Must have knowledge of Food and Beverage preparation techniques, health department rules and regulations, liquor laws and regulations bar operation
• Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 kg without assistance
• Requires manual ability to use, carry, and operate all necessary equipment
• Maintain positive customer relations by ensuring efficient, quality service and products
• Determine quantities of related products required; purchase products on behalf of the company, receive merchandise, verifying receiving slips and forwarding invoices; verify inventory, following established company guidelines; ensure product quality; control costs
• Strong BOH skills
• Bachelor's Degree from a 4 year college or university and/or course certification from an accredited Culinary Institute
• At least 7 year of management experience in Food & Beverage
• At least 5 years of experience in the hospitality industry and previous experience in scheduling and staffing

Assistant Restaurant General Manager Resume Examples & Samples

• At least 4 years of service experience in a similar setting
• At least 1 year of Food & Beverage management experience in a similar setting
• Working knowledge of all beverage and wine products, service, menu items and equipment used to perform these duties
• Basic knowledge of kitchen operations
• Effective listening abilities and ability to make strong judgment calls
• Provide guidance to the management team to achieve a consistent culture that represents our brand appropriately
• Create a positive teaching environment encouraging the team to take ownership of the guest experience, learn every day and aspire to do better each day
• Coach, mentor and train the team in accordance with our Standards, Steps of Service and Food & Beverage specifications
• Schedule Labor and Control COGS proactively to ensure the best experience for our guests and associates while being fiscally responsible
• Manage the operations as required to ensure compliance with SOPs, safety regulations and federal, state and local regulations to ensure an optimal level of service, quality and hospitality are provided to the guest(s)
• 3-5 years of management experience in a stand-alone restaurant or luxury hotel environment
• Manages and provides leadership to the F&B team
• Works closely with the F&B buyer to ensure proper cost control and quality product
• Must possess valid OLCC card
• Must possess valid Food Handler’s card
• Providing mentorship and management to all F&B leaders and colleagues, ensuring the delivery of Delta’s service promise
• Resolving guest concerns through service recovery and working collaboratively with fellow leaders and colleagues, to implement change when necessary
• Provide communication within the department that is consistent and thorough
• Managing the recruitment, training and development of colleagues, with a strong focus on engagement, productivity, health & safety and elevated guest experience
• Foster a coaching culture that encourages colleagues to achieve personal and professional success
• In collaboration with the Restaurant General Manager, develop and implement a strategic plan for the Restaurant
• Minimum 3 years’ experience as an Assistant F&B Manager or strong experience as an F&B Supervisor or equivalent
• Multi-portfolio and free standing restaurant experience is an asset. Experience in high-end restaurant execution required
• Product, quality and service excellence obsessed with deep knowledge and expertise in F&B leadership as it relates to all areas within the hotel
• Knowledge of Cost Guard & My Micros software is an asset. Computer literate in Word and Excel
• Excellent written and verbal communication skills are essential
• Sound understanding of financial management in the areas of revenues and cost controls
• Demonstrated success managing overall guest experience
• Decision Maker - Results Orientation: Exhibits a decisive approach with a determined focus on objectives and achieving results. Demonstrates a clear sense of urgency
• Business Acumen: Must possess a proven strategic understanding of culinary operations as it relates to the overall financial success of the property. Demonstrated ability to assess current situations in the context of the business opportunities and threats, and has a track record of developing and evaluating options against anticipated trends in order to reshape the business
• Leadership:Is able to lead and/or influence others in order to have a specific impact or effect. Builds trusting relationships with key stakeholders inside and outside of the Company
• Strategic Planning, Analysis and Implementation:In collaboration with senior management, develops short-term tactical and longer-term strategic plans that create the necessary business platforms, systems and innovative brand products to better enable the entity by deploying high, efficient performance standards and meet company objectives of its brand essence
• Proven Negotiator: Demonstrated ability to negotiate favorable agreements, pragmatically assessing alternatives and trade-offs to reach agreements that all parties believe address their needs
• Effective Communicator: Is an effective communicator in all mediums to all types of audiences ensuring that he/she gets their message across to the audience with a high level of understanding. As an effective communicator, will have distilled complex issues to their essence and articulated a compelling case in support of the required decisions

Fish House Restaurant General Manager Resume Examples & Samples

• Ability to teach, lead and coach our Restaurant team to successful achieve five star and five diamond level service consistently
• Strong guest engagement skills to effectively develop guest rapport and achieve strong guest comment card scores consistently above benchmark
• Innovative style to drive menu engineering, marketing, social media, entertainment, and restaurant creative
• Restaurant management experience required

East Restaurant General Manager Resume Examples & Samples

• Manage all restaurant and bar operations to include, but not limited to guest service standards and initiatives, product quality, cost controls and overall profitability, marketing initiatives, systems use and management, budgeting and forecasting, department management, policy and procedure implementation and enforcement and meeting participation and facilitation
• Monitor and develop team member performance to include, but not limited to, providing supervision and professional development, conducting counselling and evaluations and delivering recognition and reward
• Monitor and assess product and service and satisfaction trends, evaluate and address issues and make improvements accordingly
• You have at least 2 years of leadership experience in the restaurant, hospitality or retail industry with responsibility for financial results
• You’re all about creating a great place to work for your team
• You’re up for a challenge. You love the excitement of the restaurant business and know every day is different
• Responsible for the overall satisfaction of hotel guests and clients dining experiences in the restaurants
• Responsible for ensuring all guest complaints and requests are properly and satisfactorily resolved
• Provide a pleasant and efficient atmosphere for staff and guests
• Monitor and critique food quality and service levels
• Hiring, training staff. Ensure staff attends all mandatory meetings and training
• Coaching and counseling staff. Hold monthly meetings with staff
• Communicate important information at the beginning or end of each shift to ensure staff is prepared to handle situations, hotel groups, VIP amenities are properly and timely delivered as requested, etc
• Responsible for creating the weekly restaurant Forecast
• Maximizes Restaurant’s department profitability through proper forecasting and staffing; implement effective controls of food, beverage, and labor costs and monitors the budget to ensure efficient operations, including achieving budgeted revenue and labor expenses
• Monitor food and beverage inventories. Ensures par stock levels are maintained by calculating inventory, ordering, retrieving and stocking product. Evaluates cost effectiveness of all aspects of operations
• Develops and implements cost savings and profit enhancement measures
• Communicate with all relevant departments and associates, all upcoming events, promotions, new products, etc
• Responsible for ensuring compliance with all Restaurant policies and procedures
• Ability to handle and resolve emergency situations; must comply with all federal, state and local safety and hotel regulations
• Responsible for verifying all staff’s current TABC and food sanitation certifications
• Ensure restaurant staff and procedures/operations are in compliance with all federal, state and local liquor laws
• Ensure Restaurant staff is in compliance with bank and cash handling policies and procedures
• Assist staff as requested
• Ability to enforce all Restaurant standards, policies, and procedures with Restaurant associates
• Ability to prioritize and organize work assignments; delegate responsibilities effectively
• Ability to lead and direct performance of departmental associates and follow through with corrections where needed
• Be able to analyze and resolve problems while exercising good judgment and maintaining the best interest of the Restaurant
• Be able to effectively plan and implement processes and procedures necessary to ensure effective associate relations, customer satisfaction and achievement of budgeted Restaurant revenues
• Ability to maintain confidentiality of all guest and Restaurant information
• Ability to effectively plan for the future of the Restaurant and prepare detailed developmental plans in order to forecast and prepare for current and future years
• Ability to strategically analyze market environments and effectively devise sales and marketing strategies to achieve or exceed financial objectives
• Ability to effectively measure Restaurant performance and devise action steps to achieve financial objectives
• Ability to effectively motivate Restaurant associates and maintain a cohesive team
• Ability to effectively interact with all levels of associates within the Restaurant
• Ability to respond to all associate concerns in a calm and objective manner
• Ability to perform all required job duties within the Restaurant and scope of the position
• Ability to understand guest inquiries and provide responses
• Ability to lift, push or pull twenty pounds in order to fulfill job duties and assist throughout the Restaurant
• Maintain complete knowledge of all Restaurant services/features and hours of operation
• Promote positive relations with guests, associates and community
• Computer literacy and the ability to utilize Word, Excel, and Restaurant specific programs
• Knowledge of Open Table or other reservations systems
• Professional Food and/or beverage certification(s)
• TABC recognized training or certification or other alcohol awareness certification
• Prior experience as a restaurant and bar manager of similar product
• Prior hotel restaurant and bar management experience

Italian Restaurant General Manager Resume Examples & Samples

• The ability to be visible in the operation, recognize and maintain relationships with regular guests as well as cultivate relationships with new patrons
• The ability to work closely with the Director of Food & Beverage, Executive Chef and Sous Chefs to design an effective menu and wine list while ensuring excellent product quality at a fair price
• Select, train, evaluate, lead, motivate, coach, and discipline employees and managers in the outlet to ensure that established cultural and core standards are met
• Complete performance evaluations for managerial and line staff within the team; teach, guide and discipline according to established procedures to ensure highest performance and guest satisfaction
• Control labour and operating expenses through effective scheduling, budgeting, purchasing decisions, and inventory control while focusing on creative revenue generation solutions to maximize profit
• Includes knowledge of systems used (POS, table management system, guest recognition, sales analysis tools, forecasting/budgeting, review of profit and loss statements)
• To be responsible and drive the Marketing/PR activities and F&B promotions according to the established F&B Promotional calendar
• To conduct periodically market surveys and SWOT analysis to the competition
• Work harmoniously with other colleagues across the hotel operation
• Excellent reading, writing and oral proficiency in the English language. Arabic conversational skills a plus
• 3-5 years of free standing restaurant background, food & beverage serving and related hospitality management
• Previous luxury Italian Restaurant experience is essential
• Experienced in leading a team of 25 members or more
• Excellent knowledge of food, preparation, spirits & wines
• Education: Bachelor Degree
• Be able to develop positive working relationships with all restaurant personnel
• Speak clearly and listen attentively to guests and employees
• Possess exceptional customer service skills
• Have the ability to speak, write, read, and understand the primary language(s) of the work location
• Have the ability to adapt and succeed in a fast paced environment
• Have previous restaurant management experience
• Have experience as a Chipotle Apprentice
• Have applied experience handling OSHA, EEOC, and health department matters
• Have an A.A. or B.A./B.S in a related field
• Have knowledge of and the ability to use a PC and Microsoft Office Suite
• Use hands to finger, handle, or feel objects, tools, or controls
• Have the ability to taste and smell
• Verbally communicate with others
• Use close vision, distance vision, color vision, peripheral vision, depth perception, and have the ability to adjust focus
• Have the ability to freely access all areas of restaurant including selling floor(s), stock area, and register area
• Upholds the LifeCafe commitment which promises a menu that is good for you and delicious with service that is friendly and fast
• Quickly and efficiently responds to questions, comments, and concerns
• College degree in culinary, business or two years of management experience and leadership experience
• 1 year of customer service experience
• Overseeing inventory, quality and safety
• Leading and developing their team while leading and developing community relations
• Managing all functions on our daily checklist
• Handling payroll and scheduling
• Managing the facility while upholding our standards of excellence and hospitality
• A self-motivated leader that holds self and team accountable to Brand Standards in Service, Food Quality, Team Development and Sanitation
• Supports the Company’s commitment to delivering world class customer service and to ensuring a pleasant, safe and productive dining experience for all guests. Conducts regular table visits; resolves customer complaints in a timely manner
• Prepares annual budget and business plan, sets financial goals and plans expenses; monitors actual sales and revenues on a continuous basis to determine variances; assesses goal accomplishment and reacts appropriately
• Maintains appropriate staffing levels within budget through successful recruiting efforts, providing a thorough orientation into the work environment, conducting on-going training, communication, coaching, counseling, mentoring and recognition efforts as needed, preparing performance appraisals and other required paperwork on a timely basis and scheduling associates to ensure optimum staffing coverage
• Ensures a professional appearance dress code is maintained at all times
• Ensures the work environment is clean and safe at all times
• Evaluates condition of equipment and conducts routine maintenance and minor repairs to ensure equipment operates properly at all times. Fixes minor equipment problems (light bulbs, etc.) and/or calls for Maintenance assistance when necessary
• Inspects product inventory levels and storage areas to determine if enough products are on hand as well as to maintain proper storage, rotation, freshness of product and sanitation conditions
• As needed, places orders with vendors, supervises deliveries and reads and reviews invoices to verify the accuracy of invoice specs
• Conducts physical inventories on a weekly basis
• Three years prior GM experience in full service restaurant
• Proven experience managing a team in excess of twenty people
• Comprehensive understanding of Restaurant Finances/P&L Statement, and proficiency in Massachusetts labor laws
• Receive a complimentary meal when at work in our employee cafeteria
• Increases sales by ensuring guest satisfaction through prompt problem resolution
• Trains and develops staff through quality orientations, direction and feedback
• Helps make decisions on new hires, promotions and terminations and takes appropriate action
• Approves employee paperwork (i.e. status changes, new hires, terminations, merit increases, etc.)
• Prepares and conducts daily staff meetings
• Five years restaurant management experience
• Ability to handle and resolve customer conflicts in a professional, tactful manner
• Ability to build relationship with members
• 2-5 years of experience as a Restaurant General Manager
• Valid driver’s license, good driving record, reliable and insured transportation
• Solid organizational, multitasking and prioritization skills
• Good documentation abilities
• Excellent personnel development skills
• Ability to balance hands-on work with effective delegation skills
• Previous quick service experience
• 5-8+ years prior luxury hotel or fine dining restaurant management experience
• Extensive luxury food service knowledge
• Experience in seasonal resorts a plus with an extensive training background
• Prior experience working with J1 and H2B workers preferred
• Extensive wine/beer and cocktail knowledge
• Technical proficiency (basic computer applications) including operating systems. InfoGenesis experience preferred
• Strong organizational and time management discipline and attention to detail
• Solid judgment and ability to resolve conflicts effectively
• Operate effectively in stressful situations
• Ability to adapt to changing guest needs
• Flexible schedule to include weekends, holidays, evenings and early mornings
• To develop and enhance Fairmont service standards through disciplined administration of departmental Standard Operating Procedures and excellent attention to detail
• To enhance the leadership skills of the additional leaders in the Outlet. This includes the development of decision-making skills, performance management techniques, function planning ability, process mapping and analysis, and sense of urgency and ownership
• To ensure effective working relationships and clear communication are maintained with all colleagues and leaders in the restaurant and other departments
• To develop and administer the departmental Employee Engagement Survey Action Plan
• To critically assess procedures, policies, and methods of operation and alter them where necessary
• To ensure the financial success of the department by monitoring productivities, revenues and costs. To proactively implement appropriate procedures or programs (i.e. Seven habits of highly successful average checks) wherever necessary
• To liaise with the kitchen to ensure that a common vision is shared
• To create and implement all beverage menus within the department as well as work closely with the kitchen on the creation of all food menus
• To liaise with other Food and Beverage departments to ensure that all resources are being equally shared and that the entire division operates as a unified force
• To ensure that all equipment, fixtures, and furniture of the department are kept in the best repair possible and are used in a safe and proper manner
• To participate in the budgeting process of the department by establishing clear and precise priorities for operational and renovation capital expenditures
• To develop and maintain a safety culture within the department and ensure departmental adherence to and awareness of Health and Safety standards
• To ensure departmental participation in all hotel-wide environmental initiatives, and to develop departmental specific environmental initiatives
• To achieve or exceed all targeted objectives as it relates to our pillars (JDP, EOS, $$$)
• To perform and update regular social media marketing
• To ensure the successful seasonal transition of the restaurant
• To attend Leadership meetings, daily convention, pre-convention and other meetings as required
• Departmental payroll administration
• Previous department head level experience required
• Must be a highly organized individual with the ability to handle numerous tasks at any one time
• A demonstrated ability to delegate tasks to team members and follow up on same – ensuring results
• Must have strong, proven leadership qualities and management skills
• Participation in Fairmont Fundamentals, Train the Trainer, and Interaction Management an asset
• Working knowledge of Micros, Microsoft applications and Restaurant Manager an asset
• Post Secondary Degree in Hospitality or Food and Beverage Management an asset
• Manages all areas of the operations during scheduled shifts which includes on the spot decision making, supporting the staff, 100% interaction with the guest, ensuring that the guest needs are our main focus while enforcing standards for personal performance
• Reviews staffing levels and updates hiring needs according to trends, season, and holidays
• Ensures proper staffing levels by recruiting, interviewing and hiring talented team members
• Manages a budget and cost controls to increase revenue and profitability
• Manages local restaurant marketing, sales building, and community involvement
• Monitors purchasing, storage, preparation, cooking, handling, and serving of all food and beverage products to ensure correct recipe, portion, and specification standards
• Organizes and directs training programs within the restaurant
• Maintains spotlessly clean and safe restaurant at all times
• Possesses a strong understanding of all restaurant systems and operations
• 3-5 years restaurant management experience and 2-3 years as a General Manager
• Proven track record in successfully training and developing people
• Desire to lead, coach and mentor
• Self-starter, self-sufficient, and able to work with minimal supervision

KFC Restaurant General Manager Resume Examples & Samples

• A natural leader, you want to be captain because you can bring together a winning team. You’re all about creating a great place to work for your team
• We have a GREAT culture and look for GREAT people to add to our family. You know who you are --honest, energetic, motivational and fun. You have a vision for the perfect restaurant, and you know how to get your team to bring it to life
• You set high standards for yourself and for your people
• And, you’re at least 18 years oldwith a valid driver’s license, reliable transportation (not public transportation – you may need to drive to make deposits for the restaurant sometimes) and a true desire to learn and grow
• Fosters an environment that includes mentoring and development of all personnel and maintains a strong sense of team
• Ensures the proper opening and closing of food service operations
• Ensures that food and supplies are inventoried, ordered, received and stored according to company standards
• Ability to work a 50+ hour work week. (Includes nights, weekends and some holidays)
• Frequent contact, both inside and outside the restaurant, with the general public, business, and various community organizations in order to develop and improve the restaurant’s public relations
• Communicate with outside purveyors concerning the delivery of quality supplies and repairs to restaurant equipment
• Occasional communication with Home Office personnel concerning public policy and procedures relevant to the restaurant’s operation
• Maintain staffing levels (hiring employees and/or scheduling work hours) through effective planning, which will assure the efficient operation of the restaurant in accordance with company policy and the respective state and federal labor laws
• Supervise subordinate staff to assure that customers are treated promptly and courteously; products are of specified quality and quantity; equipment is maintained properly; sanitation standards are complied with, and the restaurant is maintained in a neat and attractive manner
• Utilize all company training tools to provide crew employees with on-the-job training in all aspects of restaurant operation
• Implement and execute appropriate restaurant level financial controls (petty cash, profit and loss statements, daily deposits, WebCEMS, payroll, NOI reports, budget book, EOD reports, etc.) to assure proper accountability of company funds
• Implement appropriate restaurant level financial controls to assure that supplies are ordered as needed; materials received are of good quality and in the proper quantity and that proper accountability for supplies is maintained
• Receive and resolve customer complaints in a tactful manner in order to maintain customer satisfaction
• Appraise performance of subordinates to assure that job performance is appropriately recognized
• Prepare projections of future sales and expenses in order to establish realistic yet challenging profit objectives
• Exercise sound managerial judgment and decision-making pertaining to all employee relations and personnel actions (i.e., timely performance evaluations, grievance handling, disciplinary actions, employee counseling, etc.) in order to develop attitudes of cooperation, enthusiasm and professionalism
• Complete, approve, submit and maintain files on all internal records and reports as required by law and company policy
• Train and develop the capabilities of Assistant Managers and Manager Trainees in the areas of management skills and technical knowledge in order to provide for growth
• Maintain a safe work environment for all employees and customers
• Monitoring all restaurant operations and conditions to ensure quality of food and customer service
• Communicating with vendors about the delivery of supplies and restaurant equipment repairs
• Implementing and executing appropriate financial controls such as petty cash, profit and loss statements, daily deposits, CEMS, payroll, NOI reports, budget books and EOD reports to ensure that there is proper accountability for funds
• Handling and resolving customer complaints efficiently to ensure a high level of customer satisfaction
• Conducting timely performance evaluations, handling grievances, taking disciplinary actions and counseling employees to develop enthusiastic, professional and cooperative attitudes
• Completing, approving, submitting and maintaining internal records and reports as required
• Maintaining a safe environment for all employees and customers
• High school diploma or GED; College degree, a plus
• Minimum 2 years of management experience; food service/restaurant experience, preferred
• Ability to lead and manage one or more Assistant Manager(s) and 25 – 50 hourly crew members
• Excellent employee training and development abilities
• Ability to satisfactorily complete REAP Training Program
• Willingness to submit to and pass a background check and drug screening test
• Ability to lift at least 25 pounds
• Proficiency with POS cash register system, kitchen order screens, ReMACS and Microsoft Office Suite, preferred
• Provides leadership and guidance to all front and back of the house operations, ensuring excellence in guest service and satisfaction
• Manage shifts which includes: daily decision making, scheduling, and planning while ensuring consistency in the delivery of high quality food and service
• Motivates employees and utilizes leadership skills through ongoing training, development, and follow up
• Inspects establishment and observes workers and guests to ensure compliance with occupational, health, safety standards, and liquor regulations
• Oversee all financial and personnel related administrative duties, and ensuring all is completed accurately, on time, and in accordance with company policies and procedures
• Supervises the overall efficiency of dining room and cafe operations/experience through effective supervision
• Supervises, schedules, evaluates, trains, hires, disciplines and develops all restaurant staff, cafe staff, and supervisors
• Maintains effective communication with all staff, residents and guests
• Supervises organization and sanitation of restaurant, kitchen, storage areas and loading dock
• Shows professional knowledge, proficiency and initiative in achieving goals and meeting standards
• College courses in restaurant management, dietetics or nutrition preferred
• Oversees a staff of approximately 25 associates with the support of a Director of Food & Beverage and 2 supervisors
• Maintains food | beverage standards and a consistent guest experience as documented by Medallia and ability to execute all Omni Hotels facility standards and guidelines
• To ensure a smooth, efficient, and economic operation in Outlets. To specify and purchase supplies, and record all data pertaining to the Outlets
• To maintain a highly motivated and trained staff that continually strives for excellence in service
• Constantly monitor and control all labor cost for Outlet departments, achieving targeted payroll
• To maintain Outlets turnover at an acceptable level
• Close coordination and communication with other internal departments
• Monitor all guest requests to ensure they are met within the prescribed time limits
• Inspect and tour all outlets areas several times daily, ensuring that they are clean, inviting, and project a 4-Diamond/4-Star quality
• Other duties as assigned by Food and Beverage Director
• Be actively engaged with our guests and all hotel associates
• Encourage staff to create unique, personalized WOW moments at every opportunity
• Minimum of 2 years Food & Beverage Management experience, preferably in a luxury 4 diamond hotel. When considering experience, managerial skills, leadership talents, administrative experience and a hospitality professional mindset will be considered
• Candidates must demonstrate a proven track record of successfully managing in an upscale Food & Beverage environment; with strong front of the house experience
• Developed proficiency with forecasting, cost controls and scheduling through related experience
• Proven leadership skills which support an environment of employee growth and development, interdepartmental teamwork and exceptional customer service
• Must be service and detail oriented; possessing a friendly approachable demeanor and strong problem-solving skills
• Computer proficiency; to include Microsoft Office and Windows. Micros POS experience preferred. Experience managing payroll
• Bachelor degree or an Associate Degree (minimum 2 years of higher education)
• The ability to stand and/or walk for long periods of time and lift/push/pull up to 40 lbs
• Must have a TIPS or RASP Certification
• Direct and control all operations of the assigned facilities. Establish policies, service standards, objectives, and procedures that ensure customer satisfaction and profitability
• Create an appropriate environment reflecting SentryWorld’s dining concepts, including décor, service, cleanliness and orderliness, customer service, food quality, and food preparation
• Keep informed of all customer concerns and complaints and become actively involved in those complaints that require management discretion
• Participate in and oversee inventory functions to identify equipment, supplies, etc. that need to be purchased or maintained
• Promote and direct an energetic team of servers and wait staff in the dining room and bar
• Monitor staff performance to assure quality standards are being maintained
• Responsible for hiring and training staff
• Meet daily with assigned staff to communicate any necessary service information and resolve any service issues
• Instruct and empower staff to resolve complaints in a manner which will be a positive influence for the food and beverage facilities
• Work the dining room during meal times to assure that quality service is provided by staff and to respond to any customer concerns or complaints that may arise
• Interview, select, train, supervise, counsel and discipline staff for the efficient operation of the food and beverage outlets. Organize and conduct pre-shift and monthly departmental meetings communicating pertinent information to the staff, such as house count and menu changes. Schedule and direct staff in their work assignment
• Interact positively with customers promoting hotel facilities and services. Resolve problems to the satisfaction of involved parties. Organize special events in the food and beverage outlets such as receptions
• Maintain house bank
• Knowing the competition and keeping current with industry trends
• Directing and coordinating the activities of all assigned personnel and departmental responsibilities in the food and beverage outlets
• Ensuring the highest quality of food and beverage, and service related to the operations
• Staffing of the food and beverage outlets, meeting departmental responsibilities
• Daily tracking of emails, Q times, post shift, payroll and administrative duties
• Monthly tracking of EYES, abstracts and Market Matrix
• High school diploma required. College degree not required but equal work experience equality
• Upholding our standards of excellence and hospitality
• Leading your team
• Focusing attention on team development
• Managing the facility
• Leading and developing community relations
• 3-5 years of Restaurant Management experience in a high volume, fast-paced restaurant environment
• Food handler certification, strongly preferred
• Ability to learn and train others on all aspects of the Shack operations
• Ability to drive hospitality and inspire others to do so
• Must exhibit an aptitude for leading, coaching, and driving excellence at every level
• Understanding of financial aspects of business operations
• Medical, Dental, and Vision Insurance
• Flexible Spending Accounts
• Professional Career Development
• Discounted Fitness Programs
• Trains and conveys brand clarity through menu, wine and beverage knowledge
• Drives, promotes and reinforces a positive work environment through hiring/selection of team members, maximizing productivity and morale through team member engagement and maintaining appropriate staffing levels per business needs. Develops labor budgets to support the business
• Maintains state, federal and business compliance, including but not limited to responsible alcohol service guidelines, safety and sanitation standards and client requirements. Ability to manage these programs independently to company standard
• Delivers on financial goals of the operation with support from the General Manager
• 5-10 years progressive management experience
• Creative problem-solver who brings passion, enthusiasm and fresh ideas

Restaurant General Manager One Forty Resume Examples & Samples

• Applicants must hold a valid work authorisation
• Select, train, evaluate, lead, motivate, coach, and discipline all employees, supervisors and assistant managers in One Forty to ensure that established cultural and core standards are met and are directly connected to long-range strategic planning for outlet operation
• The ability to work closely with the Director of Food & Beverage, Executive Chef and Sous Chefs to design an effective menu and wine list while ensuring excellent product quality at a fair price and attend regular operational meetings to ensure effective coordination and cooperation between departments

Restaurant General Manager, Banff Resume Examples & Samples

• Overseeing the daily operations
• Coordinate and process the ordering, receiving, storing, preparing and serving of food and related products
• Execute daily menus for specified locations
• Assist in the unit forecast and accounting process and responsible for overall financial planning and strategy
• Designing and implementing staff training initiatives and ensuring that budgeted labour costs are followed
• Creating and promoting strategies to improve service and grow business
• Creating and implementing guest recognition programs to enhance experience and increase visit frequency
• Providing, acting and reporting on proactive strategies to ensure that the cost of goods falls within budgeted parameters
• Identifying and following up on all current and future tasks related to cleaning and general restaurant maintenance
• Appropriately adapting to seasonal changes and creating and managing relevant initiatives
• Ensures communication and resolution of problems and liaisons between departments and outlets
• Ensures compliance with health requirements, Regional Health Department regulations, and Labor Standards regulations as they pertain to the operation
• Oversee labour scheduling, staffing and employee training
• Conduct inventory and records management audits to comply with Aramark and government standards
• Related food service experience, minimum 3 years experience in restaurant management including casual and fine dining with managed volume over $1M annually
• Experience with inventory management, scheduling and motivating staff is essential
• Steadfast daily commitment to customer service - goal is to have an operation delivering a 4 star dining experience
• Squirrel POS experience & Pro Serve Certified
• Extensive experience in managing food and labour cost
• Daily focus on workplace safety
• Develop guest partnerships and grow the brand and business within the Airport, Concourse, Terminal, and/or Food Court location
• Communicate & train all aspects of SSP company programs, brand programs, and operational standards to management/direct reports and hourly team members
• Work with corporate support team to ensure that the facilitation and installation of equipment meets standards and the needs of our programs
• Train management/direct reports and hourly team members on proper product preparation, guest service techniques, and daily equipment maintenance procedures, as well as brand identity and operational standards
• Conduct routine internal quality assessment audits and complete detailed written assessments to help determine preparedness of location and concurrence with brand standards and programs
• Responsible for financial controls, personnel management, facilities, marketing, food preparation and quality, and general business operations and possess the organizational agility to report on these measures to your manager and Regional Vice President/Area Director of Operations on a regular basis
• Drive your team in the areas of new product introductions and promotional programs; be the subject matter expert and institute training that will guide the implementation of these products/programs and provide training accordingly
• Identify potential or existing operational problems across the business and initiate, develop, and implement appropriate solutions and then measure results
• Communicate company policies with your management team/direct reports and hourly team members through written and oral communication in a timely and effective manner
• Perform and demonstrate all operational duties, including production of all products on the brand menu and in accordance with brand and operational standards, with the expectation that management/direct reports and hourly team members will be trained to do the same
• Ability to learn, transfer learning, train and hold management team/direct reports/shift supervisors accountable for knowing, demonstrating and effectively utilizing systems, tools, processes, and equipment which enable guest loyalty and increased profitability
• Communicate company policies with management team/direct reports and hourly team members through written and oral communication in a timely and effective manner and in accordance with SSP approved communication methods
• Sets and reviews objectives for all managers/direct reports and hourly team members on a weekly, monthly, and/or yearly basis, to aide in their development as an SSP employee and regularly report those objectives to the Director of Operations/General Manager and/or Regional Vice President/Area Director of Operations
• Ensures annual performance appraisals are completed for all management/direct reports and hourly team members within your area of the business
• Develops productive local Client Relationships (e.g. with Airport Management)
• Drives and monitors effective merchandising of products at all times, ability to create great displays that reflect plan-o-grams and coach direct reports and team members on doing the same, and have good levels of availability of product
• Implements production planning to drive down waste costs (where applicable)
• Qualified candidates must have 7+ years of increasingly responsible restaurant/food service management experience, (direct P&L responsibility); or an equivalent combination of education and experience
• Multi-unit operations and/or franchise operations management highly preferred
• Aptitude to monitor and control labor costs in both dollar and percentage terms
• Three (3) or more year’s proficiency with MS Office Suite applications including MS Word, Excel, and PowerPoint
• Exceptional interpersonal skills and be able to interface effectively with all levels of management in the field and at the corporate level
• Ability to partner with a diverse group of stakeholders
• Ability to conduct gap analysis between desired and current state of expressed goals, based on business planning, knowledge of basic business operations, employee satisfaction, consumer satisfaction, and marketing effectiveness
• Excellent written and verbal communication, including delivering presentations at public meetings
• Proven ability to work under pressure, exercising good judgment. Ability to handle conflict and resolve uncomfortable situations with clients, customers, peers and direct reports
• Effective organizational maturity to prioritize daily, weekly, monthly and yearly activities

Restaurant General Manager, Kimonos Resume Examples & Samples

• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed
• Acts as the guest service role model for the restaurants
• Verifies corrective action is taken to continuously improve service results
• Manages service delivery in outlets to ensure excellent service from point of entry to departure (e.g., greeting from hostess, speed of order taking and food and beverage delivery, fulfillment of special requests, collection of payment & invitation to return)
• Ongoing development programs, seminars
• Daily evaluation of restaurant service performance
• Employee discussion and evaluations
• Strong interpersonal skills and conflict resolution abilities
• Dedication to providing exceptional guest service
• Exceptional team building capability
• Available to work a variety of shifts and weekends
• Ability to travel considerable distance across campus
• Ability to work in a fast paced environment
• Employee will be required to work weekends and holidays*
• 25% of Time Spent
• Manages daily shift operations and ensures compliance with all Food & Beverage policies, standards and procedures
• Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective
• Lead by example in all areas by becoming the expert in all aspects of the restaurant
• Assist in developing, planning, and executing restaurant promotional activities and events
• Maximize financial performance of the outlet by driving upselling and control of payroll and operating expenses through effective scheduling, budgeting, purchasing decisions as well as inventory and cash control
• Select, train, evaluate, lead, motivate, coach, and discipline all employees in the division to ensure that established cultural and core standards are met: long-range strategic planning for outlet operation
• Create and execute annual Namu marketing and PR plans
• Understand the business goals and regularly appraise and evaluate initiatives
• Set goals around regular programming, key weekly happenings and communicate updates among hotel teams
• Drive footfall towards B&F venue with awareness of revenue goals
• Lead creative input, managing of budgets, all collateral design and production
• Drive partnerships that strengthen B&F offerings and programming
• Manage all social media channel posts (excluding guest complaint management)
• Work with appropriate hotel teams to manage reputation review sites through Revinate (TripAdvisor, Starwood reviews, Facebook)
• Work closely with Marketing Manager
• 20% of Time Spent
• Select, train, evaluate, lead, motivate, coach, and discipline all employees, supervisors and assistant managers in the Hotel’s All Day Restaurant to ensure that established cultural and core standards are met long-range strategic planning for outlet operation
• Solicits employee feedback and reviews employee satisfaction to identify and address employee problems or concerns
• Ensure to comply with the grooming standard
• Ensure compliance with legislated health and safety requirements within the work place
• Conduct duties in a courteous, safe and efficient manner, in accordance W Dubai policies and procedures, ensuring that the highest level of service and communication is maintained
• 10% of Time Spent
• Assist with the service operation to guests
• Assist in seating of guests

Related Job Titles

Restaurant General Manager Resume Examples (Template & 20+ Tips)

Create a standout restaurant general manager resume with our online platform. browse professional templates for all levels and specialties. land your dream role today.

Are you looking for a new job as a Restaurant General Manager? Look no further! Our Restaurant General Manager Resume Example article provides a comprehensive guide on how to create a standout resume for this crucial role. Whether you're an experienced General Manager or just getting started in the field, our tips and sample resume will help you land the job you've been dreaming of.

We will cover:

• How to write a resume , no matter your industry or job title.
• What to put on a resume to stand out.
• The top skills employers from every industry want to see.
• How to build a resume fast with our professional Resume Builder .
• Why you should use a resume template

What does a Restaurant General Manager do?

• Oversee day-to-day operations of the restaurant
• Manage staff, including hiring, training, and scheduling
• Ensure quality of food and service
• Handle customer complaints and ensure customer satisfaction
• Manage inventory and ordering supplies
• Set and meet revenue and profit goals
• Ensure compliance with health and safety regulations
• Create and implement marketing and promotional strategies
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What are some responsibilities of a Restaurant General Manager?

• Overseeing the daily operations of the restaurant
• Managing and training staff
• Ensuring high quality of service and food
• Creating and implementing budgets and financial plans
• Monitoring inventory and ordering supplies
• Ensuring compliance with health and safety regulations
• Developing and implementing marketing and promotional strategies
• Handling customer complaints and issues
• Maintaining relationships with suppliers and vendors
• Working with the executive chef to develop menu items and specials

Sample Restaurant General Manager Resume for Inspiration

Restaurant General Manager Resume Restaurant General Manager

Name: John Smith

Email: [email protected]

Phone: (123) 456-7890

John is an experienced Restaurant General Manager with a proven track record of effectively managing all aspects of restaurant operations. He excels in team leadership, customer service, and financial management, consistently driving revenue growth and exceeding customer satisfaction goals.

• Restaurant General Manager | ABC Restaurant | 2015 - Present
• Oversaw daily operations, including staffing, inventory management, and customer service
• Implemented cost-saving measures resulting in a 15% decrease in operational expenses
• Collaborated with chefs to develop and launch innovative menu items, increasing customer satisfaction
• Assistant Manager | XYZ Bistro | 2012 - 2015
• Assisted in managing daily restaurant operations, including scheduling, ordering, and training
• Developed and implemented staff incentive programs, resulting in a 10% increase in customer satisfaction ratings

Bachelor of Science in Hospitality Management

University of XYZ, 2012

• Team Leadership
• Financial Management
• Customer Service
• Inventory Management
• Menu Development

ServSafe Food Protection Manager Certification

Alcohol Server Certification

Fluent in English and Spanish

Resume tips for Restaurant General Manager

Creating a perfect, career-launching resume is no easy task. Following general writing rules can help, but it is also smart to get advice tailored to your specific job search. When you’re new to the employment world, you need Restaurant General Manager resume tips. We collected the best tips from seasoned Restaurant General Manager - Check out their advice to not only make your writing process easier but also increase your chances of creating a resume that piques the interest of prospective employers.

• Highlight your management experience in the food and beverage industry
• Showcase your proven track record of improving restaurant operations and profitability
• Detail any successful initiatives you have implemented to enhance customer satisfaction
• Include your skills in team leadership, budgeting, and inventory management
• Emphasize any relevant certifications or training in hospitality management

Restaurant General Manager Resume Summary Examples

Using a Restaurant General Manager Resume Summary or Resume Objective is important because it provides a clear and concise overview of your qualifications and career goals. It allows potential employers to quickly understand what you bring to the table and how you can contribute to their organization. A well-crafted summary or objective can help you stand out from other candidates and make a strong first impression in the competitive job market. For Example:

• Experienced Restaurant General Manager with 10+ years in the hospitality industry
• Demonstrated ability to increase revenue and improve customer satisfaction
• Skilled in staff management, budgeting, and inventory control
• Proven track record of achieving operational goals and maintaining high standards
• Strong leadership and communication skills with a focus on team development

Build a Strong Experience Section for Your Restaurant General Manager Resume

The experience section is a crucial part of a restaurant general manager resume as it showcases the candidate's expertise and achievements in the industry. A strong experience section can demonstrate the candidate's ability to effectively manage restaurant operations, lead a team, and drive business growth. It provides hiring managers with valuable insight into the candidate's past successes and their potential to excel in the role. For Example:

• Oversaw daily operations and management of a high-volume restaurant with an emphasis on customer satisfaction.
• Managed and motivated a team of 30+ staff members to maintain efficiency and professionalism.
• Directed financial planning, budgeting, and inventory control to maximize profitability.
• Implemented and upheld quality standards for food preparation, presentation, and service.
• Developed and executed marketing strategies to attract new customers and retain loyal clientele.
• Handled customer complaints and concerns with diplomacy and problem-solving skills.
• Collaborated with vendors and suppliers to ensure timely delivery of high-quality ingredients and supplies.
• Trained and mentored new employees in company policies and procedures to uphold brand standards.
• Assisted in the development and execution of staff training programs to improve performance and productivity.
• Established and maintained positive relationships with local community members and organizations.

Restaurant General Manager resume education example

A Restaurant General Manager typically needs a bachelor's degree in business administration, hospitality management, or a related field. In addition, relevant work experience in the restaurant industry, including supervisory or management roles, is essential. Strong leadership, communication, and organizational skills are also important for this position. Additional certifications or training in food safety and management may also be beneficial. Here is an example of an experience listing suitable for a Restaurant General Manager resume:

• Bachelor's degree in Hospitality Management, 2005
• Certified Food Manager, ABC Institute, 2010
• ServSafe Certification, National Restaurant Association, 2013
• Leadership Development Program, XYZ Company, 2018

Restaurant General Manager Skills for a Resume

It is important to add skills for a Restaurant General Manager resume to demonstrate the ability to effectively manage and oversee all aspects of restaurant operations. By highlighting specific skills such as leadership, communication, problem-solving, and financial management, candidates can show their qualifications and suitability for the role. Additionally, including relevant skills can help recruiters quickly identify the most qualified candidates for the position. Soft Skills:

• Leadership skills
• Communication skills
• Team building
• Problem-solving
• Time management
• Customer service
• Adaptability
• Negotiation skills
• Conflict resolution
• Strategic planning
• Financial management
• Inventory control
• Menu development
• Cost analysis
• Staff scheduling
• Food safety regulations
• Waste management
• Supply chain management
• Vendor relations
• Point of Sale (POS) system maintenance

Common Mistakes to Avoid When Writing a Restaurant General Manager Resume

In this competitive job market, employers receive an average of 180 applications for each open position. To process these resumes, companies often rely on automated applicant tracking systems, which can sift through resumes and eliminate the least qualified applicants. If your resume is among the few that make it past these bots, it must still impress the recruiter or hiring manager. With so many applications coming in, recruiters typically give each resume only 5 seconds of their attention before deciding whether to discard it. Considering this, it's best to avoid including any distracting information on your application that could cause it to be thrown away. To help make sure your resume stands out, review the list below of what you should not include on your job application.

• Not including a cover letter. A cover letter is a great way to explain why you are the best candidate for the job and why you want the position.
• Using too much jargon. Hiring managers do not want to read a resume full of technical terms that they do not understand.
• Omitting important details. Make sure to include your contact information, educational background, job history, and any relevant skills and experiences.
• Using a generic template. Take the time to customize your resume to the job you are applying for. This will show the employer that you are serious about the position.
• Spelling and grammar errors. Always double-check your resume for typos, spelling mistakes, and grammar errors.
• Focusing too much on duties. Make sure to include accomplishments and successes to show the employer that you are a great candidate.
• Including personal information. Avoid including any personal information such as age, marital status, or religious beliefs.

Key takeaways for a Restaurant General Manager resume

• Proven experience in leading and managing a team in a high-volume restaurant setting
• Demonstrated success in achieving and exceeding sales and profitability targets
• Strong knowledge of restaurant operations, including inventory management, staff training, and customer service
• Ability to create and execute strategic business plans to drive growth and improve overall performance
• Excellent communication and leadership skills to motivate and develop staff members
• Familiarity with health and safety regulations and ability to ensure compliance within the restaurant
• Proficient in using restaurant management software and other technology to streamline operations
• Possess strong problem-solving abilities and ability to handle challenging situations with a calm and professional demeanor

Restaurant General Manager Resume Example

Mastering the kitchen chaos, but your resume feels like a dish gone wrong? Explore this Restaurant General Manager resume example, seasoned with Wozber free resume builder. Learn to present your leadership flavors to align with the job's recipe, ensuring your next career move is as satisfying as a perfectly cooked dish!

Restaurant General Manager Resume Templates

How to write a Restaurant General Manager Resume?

Stepping into the shoes of a Restaurant General Manager is not just about managing the day-to-day operations but also about being the heart and soul of the establishment. Your resume needs to reflect that blend of leadership finesse and operational savvy. With the help of the Wozber free resume builder , you can easily tailor your application to the beats of this demanding profession.

This guide will walk you through each section of creating an ATS-compliant resume that resonates with your dream job's essence. Let's cook up a resume that opens doors!

Personal Details

The Personal Details section is your first handshake with the potential employer, setting the stage for a memorable impression. Here's how you can craft this section specifically for the Restaurant General Manager position, showcasing professionalism and alignment with the job's locale and expectations.

1. Name and Brand

Your name is the marquee of your professional persona. Use a clear, readable font, and give it the prominence it deserves on your resume. This is the header of your story - make it inviting.

2. Targeted Job Title

Directly beneath your name, position the title 'Restaurant General Manager' to mirror the employer's lingo. This immediate alignment helps your resume pass through the initial ATS scan and sets a clear intention for your application.

3. Contact Essentials

Make sure your phone number and a professional email address (think [email protected]) are correctly listed. A typo here could mean a missed connection. Including a city and state confirms your local availability, which is crucial for roles requiring knowledge of the area, like in our example job in Los Angeles, California.

4. Online Presence

If you have a LinkedIn profile or a professional website showcasing your accomplishments, include it. Just ensure it's polished and parallels the resume's information. This gives hiring managers a deeper dive into your professional life.

5. Privacy & Precision

Skip personal details that aren't necessary, such as age or marital status, to maintain professionalism and focus on what truly matters: your capability to excel as a Restaurant General Manager.

Think of the Personal Details as your opening act. It's succinct but impactful, clearly presenting you as a local, qualified candidate ready to take on the role of Restaurant General Manager.

The Experience section is where you get to showcase your journey and success in the culinary management world. Let's ensure each bullet point emphasizes your fit for the Restaurant General Manager role, tailored to the nuances of the profession.

• Oversee daily operations, ensuring the highest level of customer satisfaction and increasing positive reviews by 40%.
• Implement and maintain company standards, resulting in a 30% improvement in service quality and cleanliness scores.
• Managed inventory and implemented cost‑saving strategies, achieving a 20% decrease in food expenses while maintaining quality.
• Recruited, trained, and supervised a team of 100+ staff, fostering a positive work culture and reducing turnover by 25%.
• Coordinated with the culinary team to design seasonal menus, resulting in a 15% increase in average check size and profitability.
• Assisted in the daily operations and achieved a 98% employee shift compliance rate.
• Conducted regular staff training sessions, improving service standards and reducing customer complaints by 20%.
• Played a key role in inventory management, minimizing food wastage by 15%.
• Collaborated with marketing team for promotional events, increasing footfall by 25% during special campaigns.
• Assisted in budget planning and achieved a 10% surplus over projected financial targets.

1. Matching Job Requirements

Start by dissecting the job description. The listed responsibilities and requirements like 'oversee daily operations' and 'strong knowledge of food safety' are your guiding stars. Your resume needs to directly respond to these points.

2. Structuring Your Story

Lead with your most recent role and work backward, presenting a clear timeline. For each position, include your title, the company name, and the dates of employment. This structure offers an easy-to-follow narrative of your professional growth.

3. Achievements That Speak Volumes

For every role, enumerate specific accomplishments. Did you increase customer satisfaction? Reduce food costs? Directly tie these achievements to the job requirements using a cause-and-effect structure to quantify your impact.

4. Quantify Your Impact

Numbers draw attention. Express your achievements in figures, percentages, and other measurable outcomes to offer tangible evidence of your success and capability, aligning with the job's financial and operational goals.

5. Relevance is Key

Curate your professional experiences to highlight those most relevant to a Restaurant General Manager's role, ensuring the most impactful information is front and center. This targeted approach keeps the reader focused on why you're the perfect fit.

The Experience section is your proof of effectiveness in the food and hospitality sector. By aligning your accomplishments with the job's requirements, you'll make it clear you're not just experienced, but exceptionally fit for the role of Restaurant General Manager.

While your experience speaks volumes, your educational background lays the foundation of your expertise. Let's tailor your Education section to reflect the specific requirements and preferences of the Restaurant General Manager position.

1. Aligning With Job Requirements

The job calls for a ‘Bachelor's degree in Business Administration, Hospitality Management, or a related field.' Make sure your degree is front and center. If you majored in Hospitality Management at Cornell University, as in our example, that's a direct hit.

2. Structure for Simplicity

Present your educational credentials in an easy-to-scan format: degree title, field of study, institution, and graduation year. This keeps the section clean and emphasizes the specifics hiring managers are looking for.

3. Highlight Academic Highlights

If your education aligns well with the job requirements or if you've excelled academically, mention these highlights. Coursework relevant to restaurant management, leadership, or food safety can also add depth to your profile.

4. Complementary Education

Beyond your degree, if you have attended workshops, seminars, or other training relevant to restaurant management or hospitality, list them here. Continuous learning demonstrates a commitment to staying ahead in the field.

5. Other Achievements

Graduating with honors, participating in industry-relevant clubs or organizations, or completing significant projects can all bolster your resume. These highlights show a proactive and engaged approach to your professional development.

Your education section is a testament to your foundation in the field of restaurant and hospitality management. By showcasing your qualifications tailored to the demands of the role, you reaffirm your suitability as a Restaurant General Manager.

Certificates

Certificates illuminate your dedication to professional excellence and continuous learning. For a Restaurant General Manager position, specific certifications can dramatically bolster your profile. Let's navigate how to highlight the most relevant ones.

1. Identifying Job-Specific Certificates

‘Certification in ServSafe or equivalent food safety program' is a direct requirement from our job description. Show that you meet and exceed this criterion with relevant certifications, such as ServSafe, precisely as mentioned in the resume example.

2. Prioritize Relevance Over Quantity

Listing certificates closest to the job's demands, like ServSafe for food safety, speaks louder than a long list of unrelated accolades. Selective information ensures the hiring manager's attention is drawn to your most applicable qualifications.

3. Transparency With Dates

Include the validity period for certifications to show current competence, particularly for credentials that require renewal, such as food safety certifications. This keeps your resume up to date and assures employers of your qualifications' validity.

4. Continuous Professional Development

In a fast-evolving sector like hospitality, showing that you're continuously updating your knowledge and skills is a big plus. Highlight recent certifications and make a point of pursuing new learning opportunities that align with your career trajectory.

Strategically chosen certifications not only fulfill key job requirements but also showcase your commitment to industry standards and best practices. Highlighting relevant certificates places you a step ahead in your journey to becoming a Restaurant General Manager.

The Skills section of your resume is a quick reference for your professional capabilities. For a Restaurant General Manager, it's essential to highlight a blend of hard and soft skills tailored to the intricacies of the role. Here's how to curate this section effectively.

1. Analyzing Job Must-Haves

Break down the job description to isolate both explicit skills, like 'knowledge of food safety and sanitation regulations,' and softer skills, such as 'exceptional interpersonal and leadership skills.'

2. Direct Alignment

Ensure your skills mirror those mentioned in the job posting. If 'leadership skills' and 'team building' are highlighted as essentials, these terms should feature prominently in your skills section.

3. Organization Is Key

Group your skills into categories if you have space, such as managerial, financial, and interpersonal, to make them easily digestible at a glance. Prioritize those most relevant to make your fit for the role undeniable.

Consider the Skills section your chance to succinctly pitch why you're the right choice for Restaurant General Manager. Focusing on the job's specific demands, make a compelling case with a well-organized, relevant set of skills.

In the diverse environment of the restaurant industry, language skills can be a substantial asset, especially in multicultural locations like Los Angeles. Here's how to present your linguistic capabilities to capture the essence of the Restaurant General Manager role.

1. Reviewing Language Requirements

The job description mandates clarity in English. Begin your Languages section with 'English: Native' to directly meet this requirement, showing you're equipped to communicate effectively in the primary language of operation.

2. Highlight Essential Languages

After listing English, include any additional languages you're fluent in. In a city like Los Angeles, being bilingual can be a significant advantage, giving you an upper hand in dealing with a diverse clientele and staff.

3. Honest Proficiency Levels

Clearly state your level of proficiency for each language. Whether you're 'Fluent' in Spanish or have 'Basic' understanding of another language, honesty in your capability ensures realistic expectations and showcases your openness to cross-cultural interactions.

4. Consider the Role's Scope

For positions with a broader geographical or customer diversity, mentioning additional languages can be particularly beneficial, indicating your readiness to connect with a wider audience. For local roles, prioritize languages pertinent to the community you'll serve.

5. Global Mindset

Even if not explicitly required, showcasing your language skills is always a plus. It demonstrates a global perspective and adaptability, qualities that resonate well within the hospitality industry's dynamic settings.

Your proficiency in languages can be a unique selling point, illustrating your ability to engage effectively with a diverse set of individuals. Highlight this skill smartly to enhance your suitability for the role of Restaurant General Manager.

Your resume's Summary is the appetizer, setting the tone for what's to come. It must be irresistible, hinting at your rich professional journey and the flavors you bring to the Restaurant General Manager role. Here's how to craft a summary that entices and informs.

1. Savoring the Job Essence

Absorb the essence of the job posting. Understand the skills and experiences most valued for a Restaurant General Manager. This understanding enables you to tailor your summary to speak directly to what the job requires.

2. Flavorful Introduction

Kick off with an introductory sentence that encapsulates your professional identity and aspirations. Mention your years of experience and your drive to excel in restaurant management, establishing a baseline of your expertise.

3. Seasoning with Skills and Achievements

Sprinkle your summary with a fine blend of key skills and notable achievements. If you've led teams to success, boosted customer satisfaction, or championed profitability, these are the spices that make your summary savory.

4. Keeping It Digestible

Keep your summary concise. Aim for a paragraph that's easy to skim but rich in content, ensuring the hiring manager gets a taste of who you are and is left craving more. This is your elevator pitch, make every word count.

Consider the Summary section your resume's opening act. It's your chance to grab attention, make an impression, and lay the groundwork for the detailed showcase of your skills and experiences. Tailor it well, and open the door to your next opportunity as a Restaurant General Manager.

Launching Your Restaurant General Manager Journey

Congratulations on completing this guide! Armed with these insights and the power of Wozber's free resume builder , you're fully equipped to create an ATS-compliant resume that stands out. Your resume is more than a document; it's a statement of your professional narrative, prepared to win over hiring managers. Remember, every editing choice you make is an ingredient in your success recipe.

Be fearless, fine-tune your resume with your unique flair, and step into your future as a Restaurant General Manager with confidence. The hospitality world awaits your expertise.

• Bachelor's degree in Business Administration, Hospitality Management, or a related field.
• Minimum of 5 years of experience in restaurant management, preferably at a senior level.
• Strong knowledge of food safety and sanitation regulations.
• Exceptional interpersonal and leadership skills with a proven track record in team building.
• Certification in ServSafe or equivalent food safety program.
• Must be able to express ideas clearly in English.
• Must be located in Los Angeles, California.
• Oversee daily operations, ensuring the highest level of customer satisfaction.
• Implement and maintain company standards for service, quality, and cleanliness.
• Manage inventory, budget, and financial objectives, including increasing profitability.
• Recruit, train, and supervise staff, fostering a positive and efficient work environment.
• Coordinate with the culinary team to design menus and promotions that align with customer preferences and profitability.

Other Food Service Resume Examples

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Restaurant General Manager resume examples for 2024

A restaurant general manager's resume should highlight strong customer service skills, excellent analytical abilities, and the capacity to maintain high customer satisfaction. According to Keith Hassell , Executive Director of Career & Professional Development at Sacred Heart University, "Employers are increasingly looking for applied skillsets and additional certifications to set a candidate apart." This includes soft skills like critical thinking, oral and written communication, and teamwork. As Dr. Amanda Main Ph.D. , Associate Professor of Management at Lynn University, puts it, "The National Association for Colleges and Employers released a list of critical competencies to ensure career readiness." These competencies include skills like leadership, professionalism, and global/intercultural fluency.

Restaurant General Manager resume example

How to format your restaurant general manager resume:.

• Tailor your resume’s job title and content to match the restaurant general manager role you’re applying for.
• Highlight your accomplishments as a restaurant general manager, such as improving profitability, maintaining a professional image, and managing staff, inventory, and customer relationships.
• Follow best practices for formatting and content, including fitting your resume on one page, focusing on achievements over responsibilities, and using clear and concise language.

Choose from 10+ customizable restaurant general manager resume templates

Choose from a variety of easy-to-use restaurant general manager resume templates and get expert advice from Zippia’s AI resume writer along the way. Using pre-approved templates, you can rest assured that the structure and format of your restaurant general manager resume is top notch. Choose a template with the colors, fonts & text sizes that are appropriate for your industry.

Restaurant General Manager resume format and sections

1. add contact information to your restaurant general manager resume.

Restaurant General Manager Resume Contact Information Example # 1

Hank Rutherford Hill

St. Arlen, Texas | 333-111-2222 | [email protected]

2. Add relevant education to your restaurant general manager resume

Your resume's education section should include:

• The name of your school
• The date you graduated ( Month, Year or Year are both appropriate)
• The name of your degree

If you graduated more than 15 years ago, you should consider dropping your graduation date to avoid age discrimination.

Optional subsections for your education section include:

• Academic awards (Dean's List, Latin honors, etc. )
• GPA (if you're a recent graduate and your GPA was 3.5+)
• Extra certifications
• Academic projects (thesis, dissertation, etc. )

Other tips to consider when writing your education section include:

• If you're a recent graduate, you might opt to place your education section above your experience section
• The more work experience you get, the shorter your education section should be
• List your education in reverse chronological order, with your most recent and high-ranking degrees first
• If you haven't graduated yet, you can include "Expected graduation date" to the entry for that school

Check More About Restaurant General Manager Education

Restaurant General Manager Resume Relevant Education Example # 1

Bachelor's Degree In Business 1993 - 1996

DeVry University Oakbrook Terrace, IL

Restaurant General Manager Resume Relevant Education Example # 2

Bachelor's Degree In Marketing 1999 - 2002

Pace University New York, NY

3. Next, create a restaurant general manager skills section on your resume

Your resume's skills section should include the most important keywords from the job description, as long as you actually have those skills. If you haven't started your job search yet, you can look over resumes to get an idea of what skills are the most important.

Here are some tips to keep in mind when writing your resume's skills section:

• Include 6-12 skills, in bullet point form
• List mostly hard skills ; soft skills are hard to test
• Emphasize the skills that are most important for the job

Hard skills are generally more important to hiring managers because they relate to on-the-job knowledge and specific experience with a certain technology or process.

Soft skills are also valuable, as they're highly transferable and make you a great person to work alongside, but they're impossible to prove on a resume.

Example of skills to include on an restaurant general manager resume

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Human resources is a set of people in a business or a corporation that are designated to locate, interview, and recruit new employees into the company. They are also responsible to maintain the integrity of the employees and help them sort their problems out. They try to introduce and manage employee-benefit programs.

Restaurant operations are various activities that are carried out in a restaurant to run the business. In other words, a restaurant operation encompasses the entire restaurant operation plan and includes all aspects of the day-to-day management of a restaurant. These operations include all activities related to food preparation, customer service, cleaning procedures, purchasing of raw materials, accounting, reporting, as well as food inventory and general maintenance of the restaurant environment.

Sanitation Standards are the minimal rules and requirements that must be carried out and followed in the process of sanitizing or cleaning something or somebody. These measurements might be employed by individuals and institutions alike and organizations like the World Health organization often develop and define these standards for both groups. They are also frequently found in certain businesses, such as medical institutions like hospitals or places that prepare and/or serve consumable goods, such as food and drinks.

Product quality is the basic element of a business. It means to add features in a product or service in such a way that it meets the needs and wants of the customers. Enhancing the product quality also means improve the goods from any existing defects to ensure customer satisfaction.

Performance reviews refer to the official evaluation of a worker's performance done by the manager. The evaluation then helps the superior identify the worker's strengths and weaknesses and offers valuable feedback to help him overcome his shortcomings. This assessment also helps a worker set a future goal for himself and identify ways to better his future performance. Performance Reviews may be done on a monthly or yearly basis, depending on the company.

Top Skills for a Restaurant General Manager

• Customer Service , 19.7%
• Strong Analytical , 10.5%
• Customer Satisfaction , 7.0%
• Cleanliness , 5.9%
• Other Skills , 56.9%

4. List your restaurant general manager experience

The most important part of any resume for a restaurant general manager is the experience section. Recruiters and hiring managers expect to see your experience listed in reverse chronological order, meaning that you should begin with your most recent experience and then work backwards.

Don't just list your job duties below each job entry. Instead, make sure most of your bullet points discuss impressive achievements from your past positions. Whenever you can, use numbers to contextualize your accomplishments for the hiring manager reading your resume.

It's okay if you can't include exact percentages or dollar figures. There's a big difference even between saying "Managed a team of restaurant general managers" and "Managed a team of 6 restaurant general managers over a 9-month project. "

Most importantly, make sure that the experience you include is relevant to the job you're applying for. Use the job description to ensure that each bullet point on your resume is appropriate and helpful.

• Learned professionalism while being in a management position.
• Sustained amicable relations between all sectors of restaurant.
• Assisted with and/or directly responsible for the design and implementation of strength and conditioning protocols for 18 Division 1 NCAA sports
• Developed an outstanding wrestling tournament - The JV Battle - to support my wrestling program.
• Hired and trained a staff of assistant coaches for the Varsity and JV levels.
• Trained in cardiopulmonary resuscitation (CPR).
• Certified instructor for CPR/First Aid through the Red Cross.
• Handled scheduling, payroll, shipping & receiving.
• Performed all payroll, end of day Assisted customers with finding selections and making recommendations.
• Coached and developed CSR's on their shift per standard and as needed.
• Assisted in the creation of positive customer experience with proactive interaction and immediate resolution for customer issues as needed.
• Supervised and coached Customer Service Representatives to insure a positive customer experience while achieving sales goals.
• Supervised and assigned tasks to Maintenance Department in Yardi software.
• Provided a high level of customer service and excellent communication to maintain positive resident relations.
• Maintained property website information and pricing, Craigslist postings and monthly print ads.
• Developed good tenant relations by utilizing professional communication at all times.
• Utilized Software Programs - Onesite, Yardi, Lead2Lease and Outlook Responsible for marketing community, floor plans and resident retention.

5. Highlight restaurant general manager certifications on your resume

Specific restaurant general manager certifications can be a powerful tool to show employers you've developed the appropriate skills.

If you have any of these certifications, make sure to put them on your restaurant general manager resume:

• ServSafe Alcohol
• Food Safety Manager Certification
• Certified Food Manager (CFM)
• ServSafe Food Protection Manager Certification
• Certified Professional - Food Safety (CP-FS)
• Certified Management Accountant (CMA)
• Certified Manager Certification (CM)
• Certified Hospitality and Tourism Management Professional (CHTMP)
• Certified Restaurant Server

6. Finally, add an restaurant general manager resume summary or objective statement

A resume summary statement consists of 1-3 sentences at the top of your restaurant general manager resume that quickly summarizes who you are and what you have to offer. The summary statement should include your job title, years of experience (if it's 3+), and an impressive accomplishment, if you have space for it.

Remember to emphasize skills and experiences that feature in the job description.

Common restaurant general manager resume skills

• Customer Service
• Strong Analytical
• Customer Satisfaction
• Cleanliness
• Human Resources
• Restaurant Operations
• Strong Customer Service
• Sanitation Standards
• Customer Complaints
• Product Quality
• Guest Service
• Performance Reviews
• Exceptional Guest
• Financial Controls
• Sales Growth
• Cash Handling
• Loss Statements
• Inventory Management
• Customer Relations
• Food Handling
• Guest Satisfaction
• Local Store
• Employee Training
• Financial Reports
• Performance Appraisals
• Cash Control
• Good Communication
• Local Health
• Inventory Control
• Taking Care
• Safety Codes
• Cash Management
• Food Safety Procedures
• Team Training
• Fine Dining
• Bank Deposits
• Cost Control
• L Statements
• Develop Team

Restaurant General Manager Jobs

Links to help optimize your restaurant general manager resume.

• How To Write A Resume
• List Of Skills For Your Resume
• How To Write A Resume Summary Statement
• Action Words For Your Resume
• How To List References On Your Resume

Restaurant General Manager resume FAQs

What are the responsibilities of a restaurant general manager, what are the skills of a restaurant general manager, what should a restaurant general manager put on a resume, search for restaurant general manager jobs.

Updated June 25, 2024

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

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Restaurant General Manager Resume Sample

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Work Experience

• Monitor and maintain proper inventory to ensure it’s in line with budgeted cost of sales
• Act as the direct liaison to the Engineering and Housekeeping Departments in regards to maintenance of the property’s functionality and overall look
• Anticipate our guests’ needs and respond promptly
• Flexibility. This is a demanding business and we look for flexibility with work days and hours, but it’s also a lot of fun!
• Oversees the development and execution of new promotions, events, etc
• Lead and direct the team firmly and fairly applying constant, gentle, pressure to hold standards while directing the overall operation, ensuring proficiency and productivity
• Provide ongoing food, beverage and service seminars to keep information top of mind
• Restaurant management experience in a stand-alone, independent restaurant or luxury hotel environment
• Maximizes Restaurant’s department profitability through proper forecasting and staffing; implement effective controls of food, beverage, and labor costs and monitors the budget to ensure efficient operations, including achieving budgeted revenue and labor expenses
• Responsible for verifying all staff’s current TABC and food sanitation certifications
• Ensures a welcoming physical atmosphere and cleanliness of the department, including inspecting tabletops, countertops and side stations
• Experience. At least two years of food and beverage or supervisory experience in related field
• Routinely lift and/or move objects weighing up to 25 pounds (all other managers)
• Speaking, thinking, evaluating, instructing, calculating, writing, use of computer, learning new skills and information, training skills and information
• Interview, select, train, supervise, counsel and discipline restaurant staff for the efficient operation of the outlet
• Organize and conduct pre-shift meetings communicating pertinent information to the staff, such as house count, menu changes and marketing
• Schedule and direct staff in their work assignment
• Move throughout facility and kitchen areas to visually monitor and take action to ensure food quality and service standards are met
• Verify and judge appearance and taste of products to ensure quality. Give guidance toward improvement and make necessary adjustments for consistency
• Assist in maintain profitability of outlet. Control payroll and equipment costs. Ensure par stock levels are maintained by calculating inventory, ordering and retrieving supplies
• Strong knowledge of Food & Beverage operations and customer interaction and care in a restaurant setting.
• Effectively deal with internal and external customers and resolve issues and challenges as they arise
• Strong passion for service, dedication to quality standards and a desire to provide exceptional and memorial experiences

Professional Skills

• Strong organizational skills to function effectively under time constraints with particular attentions to detail in
• Strong decision making skills with the ability to develop and sustain a high performing team
• Excellent decision-making ability and analytical skills
• Strong interpersonal, written and verbal communication skills
• Excellent customer service skills. Pleasant personality
• Possession of strong leadership qualities and management skills
• Strong financial and P&L management skills

How to write Restaurant General Manager Resume

Restaurant General Manager role is responsible for leadership, interpersonal, basic, training, performance, customer, coaching, security, recruiting, purchasing. To write great resume for restaurant general manager job, your resume must include:

• Your contact information
• Work experience
• Skill listing

Contact Information For Restaurant General Manager Resume

The section contact information is important in your restaurant general manager resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:

• First and last name
• Telephone number

Work Experience in Your Restaurant General Manager Resume

The section work experience is an essential part of your restaurant general manager resume. It’s the one thing the recruiter really cares about and pays the most attention to. This section, however, is not just a list of your previous restaurant general manager responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular restaurant general manager position you're applying to. The work experience section should be the detailed summary of your latest 3 or 4 positions.

Representative Restaurant General Manager resume experience can include:

• Demonstrated ability to effectively delegate tasks and monitor completion – ensuring results
• Excellent basic mathematical skills
• Strong teamwork and interpersonal skills and the ability to communicate with all management levels and associates
• Communicates effectively, both verbally and in writing, to provide clear direction to the staff including providing annual and probationary reviews
• Knowledge and skills in analyzing profit and loss statements and overall financial performance of restaurant
• Knowledge and skills in staffing

Education on a Restaurant General Manager Resume

Make sure to make education a priority on your restaurant general manager resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your restaurant general manager experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.

Additional details to include:

• School you graduated from
• Major/ minor
• Year of graduation
• Location of school

These are the four additional pieces of information you should mention when listing your education on your resume.

Professional Skills in Restaurant General Manager Resume

When listing skills on your restaurant general manager resume, remember always to be honest about your level of ability. Include the Skills section after experience.

Present the most important skills in your resume, there's a list of typical restaurant general manager skills:

• Excellent decision making skills with the ability to develop and sustain a high performing team
• Oral Communication - Speaks clearly and persuasively in positive or negative situations; Demonstrates group presentation skills; Participates in meetings
• Operate in a service environment and respond effectively to customers
• Develop and maintain a strong protocol with regards to service standards; implement any changes efficiently and communicate effectively to all staff
• Oversees all aspects of service, inventory control and labor management to operate the restaurant efficiently and cost effectively
• Strong leadership skills and the ability to develop future leaders

List of Typical Experience For a Restaurant General Manager Resume

Experience for assistant restaurant general manager resume.

• Proven ability to drive revenues and profit, without sacrificing colleague and guest experiences
• Demonstrated ability to drive revenues and profit, without sacrificing colleague and customer experiences
• Proven ability in menu design, offerings, effective marketing plans, and on-line reputation management
• Ensure that Buy Efficient is effectively used throughout the Food and Beverage operations
• One year previous bartending experience required
• Multitask without compromising guest experience
• Offers warm and sincere welcome/farewell for all guests of property including use of guest name & good eye contact with each guest
• Position requires 3 year of previous Food & Beverage and supervisory experience
• Knowledge of and experience with Microsoft Word, Excel, PowerPoint helpful, Outlook and touch screen POS systems

Experience For Restaurant General Manager, Banff Resume

• Demonstrated passion for the Food and Beverage industry and knowledge of current trends
• Proven successful financial performance of restaurant under their operation
• Previous experience in a luxury hotel restaurant is an asset
• Strong knowledge of food and beverage operations and preparation techniques
• Previous leadership experience in an equivalent role
• Quality Management - Demonstrates accuracy and thoroughness. Holds direct reports accountable
• Develop a strong Food & Beverage management team to address and grow all elements of the business
• Supervising, scheduling, evaluating, training, and hiring restaurant staff

Experience For Italian Restaurant General Manager Resume

• Product knowledge, including a thorough working knowledge of wines, liqueurs and other beverages. Sommelier designation is an asset
• Thorough working knowledge of financial reporting structures (budgets, labour, productivity, revenue, and expenses)
• Align Crewmembers with Cane's culture by balancing seriousness and having fun
• Ensure all purchasing is taken care of for Food and Beverage adhering at all times to monthly budgets
• Ensures physical atmosphere and cleanliness of the restaurant, including inspecting tabletops and side stations
• Assist with developing strategies for future growth of the dining program
• Controls and analyzes, on an ongoing basis, the following
• Conduct hiring interviews, mentor, train, and conduct in-the-moment coaching to develop teams and deliver sales
• Ensure proper control of liquor inventories while maintaining the highest standards of quality and service

Experience For Restaurant General Manager, Kimonos Resume

• Knowledge and enforcement of all applicable alcohol and bartender licensing codes
• Stand and walk for long periods of time while touring food and beverage outlets
• Complete and pass food safety training within required timeframes
• Work in a standing position for an entire shift
• Ensures that all menu items are made according to recipe standards and presented in the concept manner
• Leads the development, training and inspiration of Restaurant staff for promotion and F2F reviews
• Interacts with staff in a professional manner, assisting other departments with necessary information

Experience For KFC Restaurant General Manager Resume

• Monitors time punches in ADP, ensuring accurate payroll for all associates
• Assists the Director of Food & Beverage with the design and implementation of training programs
• Oversee organization and sanitation of restaurants, kitchens, storage and loading areas
• Ensure proper portioning of foods and plate presentation
• Ultimately responsible for all cash handling and accountability
• Recruit the right level and type of talent for our ever-changing business
• Resolve human resources issues in a timely manner, partnering with HR and HQ business teams
• Have thorough knowledge of all scheduling, payroll and tip payout procedures; perform as needed

Experience For Restaurant General Manager One Forty Resume

• New server, host and bartender training programs
• Employee discussion and performance management including timely completion of performance evaluations
• Develop long term and short term catering sales strategy
• Team player with superb leadership ability
• Knowledge of food and beverage industry, current market trends and federal, state and local laws pertaining to the hospitality industry, i.e., OSHA, Oregon Liquor Control Commission, Department of Health and Sanitation regulations
• Move throughout the hotel property and continuously perform essential job functions
• Plans, develops and implements organization goals, policies and budgetary operations

Experience For East Restaurant General Manager Resume

• Coordinates activities of departments such as operating, planning, sales, maintenance, or research and development, to ensure quality of products and services and to effect operational efficiency and economies
• Directs and coordinates promotion of events and services performed to develop new markets, increase share of market, and secure competitive position in industry
• Confers with Administration, Marketing, Human Resources and Accounting personnel and reviews activity, operating, and sales reports to determine changes in programs or operations required
• Directs programs and energies with regards to guest feedback management, including personal responses to guests and insuring corrective actions where applicable
• Systems Development and Implementation

Experience For Fine Dining Restaurant General Manager Resume

• Work cohesively as part of a team and build relationships
• Work effectively with the following programs, Microsoft Office Suite, Open Table, Avero Slingshot, Opera, Micros/Silverware, Revinate, Instagram, Twitter, Facebook etc
• Coordinates and administers sales food and beverages in outlets
• Train, supervise and direct staff in the various food and beverage operations in the Hotel
• Assigns and instructs Beverage staff in details of work

Experience For Fish House Restaurant General Manager Resume

• Observes performance and encourages improvement, to include disciplinary action, where necessary
• Performs daily tasks including preparation of daily forecast, supervising daily adherence of all State, Federal, and corporate liquor regulations pertaining to serving alcoholic beverages
• Any hospitality experience helpful
• Proficient in a variety of technology systems, especially Microsoft Office (Word, Excel, Outlook) and able to adapt to new systems quickly
• Lead, motivate, and empower the Cane's Crewmembers to higher levels of performance
• Manage basic tasks, the restaurant’s Crewmembers and fiscal operations
• Manage all public dealings in a professional manner
• Accept feedback and willingness to improve

Experience For Restaurant General Manager Resume

• Set goals, create plans, and convert plans into action
• Measure performance, subjectively and objectively
• Is a Brand ambassador both in and outside of the restaurant
• In a restaurant general manager role or equivalent
• Proficient in mixology with knowledge of craft beer and wine
• Complete and pass alcohol certification within required timeframes
• Able to reach, bend, stoop, push and lift objects up to 50 pounds
• Interview, select, train, supervise, counsel and discipline outlets staff for the efficient operation of the outlet

List of Typical Skills For a Restaurant General Manager Resume

Skills for assistant restaurant general manager resume.

• Interpersonal Skills - Focuses on solving conflict, not blaming; Maintains confidentiality. Provides support and guidance to all associates
• Interpersonal skills to drive Team Member satisfaction/retention so they feel valued and respected
• At least seven (7) years of experience in the food industry with at least five (5) years previous management experience in a high-volume restaurant
• Participating in the budgeting process by establishing clear and precise priorities for operational and capital expenditures
• Developing and enhancing Fairmont service standards through disciplined administration of departmental SOPs and excellent attention to detail
• Liaising with other F&B departments to ensure that all resources are being equally shared and that the entire division operates cohesively
• Supervising staff to ensure that customers receive excellent service and quality food
• Ensuring effective working relationships and clear communication are maintained with all colleagues and leaders in the restaurant and other departments

Skills For Restaurant General Manager, Banff Resume

• Responsible for taking immediate action to correct anything affecting the guest experience
• Experience working with Culinary Union bargaining agreement
• Demonstrated understanding of profit and loss, labor, budget, inventory, food cost and ordering
• Solid understanding of Local 2850 Union CBA an asset
• Inspire a first class team to deliver excellence, consistency, quality and guest experience
• Is fully responsible and accountable for ensuring that the whole outlet including the kitchen operates in accordance to local health and hygiene legislations
• General Management experience in a full service restaurant
• Strong leadership and a professional image

Skills For Italian Restaurant General Manager Resume

• Two to three years previous experience in an line, supervisory or assistant manager position in food & beverage
• Strong knowledge of food & beverage product and current industry trends
• Restaurant General Management experience in a high volume, fast-paced restaurant
• Extensive background and demonstrated expertise in restaurant management
• Communications, human relations and motivational skill
• Experience with Microsoft Office programs and social media
• Decisive - Autonomous - Entrepreneurial and good commercial sense

Skills For Restaurant General Manager, Kimonos Resume

• Restaurant Management experience in a high volume, fast-paced restaurant
• Previous experience working in a unionized environment is an asset
• Responsible for responding to any complaints or errors that affect the guest experience
• Sets a personal example for right conduct and behaviour for an open eyed, respected and effective management of the La Parilla restaurant
• Meet regularly with residents and staff to discuss meal service experience
• Accomplishing the human resource objective of recruiting, training, managing, disciplining, planning and appraising employees
• Exercising sound managerial judgments and decision-making pertaining to all employee relations and personal actions

Skills For KFC Restaurant General Manager Resume

• Conducting timely performance evaluations, handling grievances, taking disciplinary actions
• Creating and implementing all beverage menus within the department as well as working closely with the kitchen on the creation of all food menus
• Promoting and maintaining a safety culture, ensuring departmental compliance and awareness of health and safety standards
• Growing guest counts through exceptional guest service, word of mouth advertising and local store marketing
• Maintaining equipment and ensuring sanitation standards are adhered to

Skills For Restaurant General Manager One Forty Resume

• Preparing projections of future sales and expenses to establish realistic yet challenging profit objectives
• Receiving and resolving customer complaints in a tactful manner to maintain customer satisfaction
• Providing mentorship and management to all F&B leaders and colleagues, ensuring the delivery of Delta’s service promise
• Assessing procedures, policies, and methods of operation and updating them as necessary
• Ensuring the financial success of the department by monitoring productivities, revenues and costs
• Overseeing departmental participation in all hotel-wide environmental initiatives, and developing departmental environmental initiatives
• Achieving or exceeding all targeted objectives
• Overseeing regular social media marketing

Skills For East Restaurant General Manager Resume

• Setting high standards for employees and consistently holding everyone to those standards
• Providing knowledge, guidance and training to managers and hourly employees
• Maximizing profits by optimizing P&L and other financials
• Maintaining inventory and managing food costs
• Handling difficult HR issues as they arise, including disciplinary action and terminations
• Ongoing development and training
• Communicating with vendors about the delivery of supplies and equipment repairs

Skills For Fine Dining Restaurant General Manager Resume

• Maintaining optimal staffing levels by hiring and scheduling employees to ensure operations run efficiently
• Counseling employees to develop enthusiastic, professional and cooperative attitudes
• Liaising with the kitchen to ensure that a common vision is shared
• Ensuring that all equipment, fixtures, and furniture are kept in the best repair possible and are used in a safe and proper manner
• Ensuring the successful seasonal transition of the restaurant
• Attending leadership meetings, daily convention, pre-convention and other meetings as required
• Managing departmental payroll administration

Skills For Fish House Restaurant General Manager Resume

• Embracing and promotion the Smokey Bones culture
• Ensuring that your team members provide the best possible customer service
• Developing and implementing the departmental employee engagement survey action plan
• Maintain patron satisfaction by monitoring and auditing food, beverage and service offering as well as initiating improvements and menu changes
• Knowledge of suggesting selling techniques and the ability to use them during service
• Frequent lifting, pushing and pulling of 25 lbs or more
• Deliver revenues and profits through marketing, financial planning and appealing service
• Manage and control purchases and inventory through negotiation, evaluating usage, analyzing variance and taking corrective actions

Skills For Restaurant General Manager Resume

• Guide Catering Sales initiatives to completion and report results in partnership with Director of Sales & Marketing, Director of Catering
• Develop Catering Marketing Strategy directly with Director of Sales & Marketing
• Develop and maintain training plans for the Food and Beverage divisions, including mandated training from corporate
• Stands for long periods of time without sitting; Walks fast paced during shifts; Bends, reaches and stoops
• Maintain contact with cashiers to ensure correct policies and procedures for check handling/closing are followed by service staff
• Constant walking and standing throughout shift

List of Typical Responsibilities For a Restaurant General Manager Resume

Responsibilities for assistant restaurant general manager resume.

• Strong operational skills in a customer-service & hospitality environment
• Three years prior GM experience in full service and high volume restaurant
• Possesses professional attitude, interpersonal & management skills
• Possesses business acumen, well developed guest PR skills and personal flair
• Food and Beverage Supervisory experience
• Four years of experience in full service restaurants or hotel restaurants of similar product orientation

Responsibilities For Restaurant General Manager, Banff Resume

• Previous F&B experience at department head level required
• Independent restaurant experience would be beneficial
• Interacts with guests frequently to ensure satisfaction and enjoyment of dining experience. Reacts to any guest complaints and takes appropriate action
• Work with a team that boasts of employee diversity of 40+ nationalities and which is built on mutual respect, collaboration, excellent service
• Ongoing Training for FOH/BOH
• Assist the General Manager in overseeing all operations and staffing, including supervising service during hours of operation

Responsibilities For Italian Restaurant General Manager Resume

• Direct, as well as participate in the training and coaching of new and existing team members
• Maintain a positive atmosphere, assist in scheduling, staffing levels, Human Resource and continuing development of staff
• Meet profitability and sales goals through proper budgeting, forecasting, tracking and Profit and Loss (P&L) reconciliation
• Chair of the weekly marketing meeting
• Responsible for receiving deliveries and following all security procedures
• Assist in menu planning and preparation and assist with developing a superior wine and beverage program

Responsibilities For Restaurant General Manager, Kimonos Resume

• Accountable for managing the day to day operations of the restaurant with active presence on the floor leading your team to deliver service excellence
• Create and maintain customer database and partner with Sales and Marketing/Public Relations on marketing strategy
• Opens/closes shift, including logbook and pre-meal briefing
• Evaluates management performance annually and supervises quarterly team member performance appraisals to ensure a high performing team
• Has the final authority over discipline and termination decisions. Participates in hiring and promotion process

Responsibilities For KFC Restaurant General Manager Resume

• Responsible for making sure every guest leaves happy, within reason
• Deliver P&L results in line with company expectations for revenue, food and compensation costs, and operating income
• Directly lead and manage all Front-of-House service staff; provide oversight for all Café staff including kitchen
• Develop and run pre-shift meetings: key business updates, station coverage plan, Values messages/exercises, create and conduct on-the-job staff training
• Position the restaurant as one of the top dining choices in the Whistler

Responsibilities For Restaurant General Manager One Forty Resume

• Plan, organize, direct and control the work of employees in the Mina Brasserie and Penrose Lounge while ensuring exceptional service and attention to guests
• Comprehensive understanding of Restaurant Finances/P&L Statement, and proficiency in Massachusetts labor laws along with Health Services Codes
• Be rewarded with market-leading pay & incentive plan along with a comprehensive benefit plan
• Has a well-developed interest in food and wines; has undergone professional training in food and Wine knowledge ​
• Develops and implements strategies for the assigned Food & Beverage outlets that support achievement of the hotel’s goals

Responsibilities For East Restaurant General Manager Resume

• Enhancing the leadership skills of the outlet leader, in areas including decision-making skills, performance management, function planning, process mapping and analysis, sense of urgency and ownership
• Frequent contact, both inside and outside the restaurant, with the general public, business, and various community organizations in order to develop and improve the restaurant’s public relations
• Occasional communication with Home Office personnel concerning public policy and procedures relevant to the restaurant’s operation
• Supervises recruitments in conjunction with the Points of Sale Managers
• Organize the welcome of new employees
• Involves and motivates the managers and employees under his/her responsibility to meet the department's quantative targets

Responsibilities For Fine Dining Restaurant General Manager Resume

• Ensures compliance with labour legislation in the F&B department
• Trains and motivates the team to use the sales pitches and ensures they are put into practice
• Select, train, evaluate, lead, motivate, coach, and discipline all employees, supervisors and assistant managers in the Hotel’s All Day Restaurant to ensure that established cultural and core standards are met long-range strategic planning for outlet operation
• Reports all the issues or related information pertaining to the operation to the Assistant Food & Beverage Manager
• Actively seeks and reviews customer feedback in regard to food quality, service and overall satisfaction and takes appropriate and timely action
• Ensure that all services and programs are in compliance with federal, state and/or local laws and statutes
• Seek opportunities to enhance service to residents and guests through written and verbal communication

Responsibilities For Fish House Restaurant General Manager Resume

• Problem Solving- Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Uses reason even when dealing with emotional topics
• Project Management - Coordinates projects; Communicates changes and progress; Manages project team activities. Uses constructive feedback in productive manner
• Customer Service- Manages difficult or emotional guest situations; Responds promptly to guest needs; Solicits guest feedback to improve service; Responds to requests for service and assistance; Meets commitments
• Teamwork -Gives and welcomes feedback; Supports everyone's efforts to succeed
• Managing People - Takes responsibility for subordinates' activities; Makes self-available to associates; Provides regular performance feedback; Develops subordinates' skills and encourages growth; Solicits and applies guest feedback (internal and external)
• Ethics - Treats people with respect; Keeps commitments; Works with integrity and ethically; Upholds Rosewood’s core values
• Safety and Security- Observes safety and security procedures. Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events. Takes independent actions and calculated risks; Looks for and takes advantage of opportunities
• Ensure financial, operational and consistent sales growth through effective recruiting, training, coaching and mentoring. Cultivates loyalty within the team through rewards, recognition and communication

Responsibilities For Restaurant General Manager Resume

• Understands and utilizes labor and inventory management
• Develops and maintains a reputable relationship within the community
• Maintains and supports risk management, implements safety standards that apply to our program and overall team and guest safety and health
• Understands and analyzes the daily, weekly and monthly financial reports
• Provides timely and effective communication with team on business goals, marketing campaigns, new products, best practices and procedures by conducting regular meetings and providing postings and announcements
• Responsible for arranging all weekend entertainment

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Restaurant General Manager Resume Examples

Writing a great restaurant general manager resume is important because it is one of the first things a potential employer will see when they are considering you for a position. It is your opportunity to make a good first impression and sell yourself as the best candidate for the job.

Create your resume Select from 7 professional resume templates

If you're looking for inspiration when it comes to drafting your own restaurant general manager resume, look no further than the samples below. These resumes will help you highlight your experience and qualifications in the most effective way possible, giving you the best chance of landing the restaurant general manager job you're after.

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Essential Components of a Restaurant General Manager's Resume

A Restaurant General Manager's resume is a critical tool that highlights their expertise, achievements, and experience in the hospitality industry. Crafting an effective resume involves showcasing key attributes such as leadership, financial acumen, customer service excellence, and operational knowledge. The resume should be organized into distinct sections, each serving a purpose to collectively demonstrate the candidate's suitability for the managerial role. In this guide, we'll explore the essential sections of a Restaurant General Manager's resume, discuss their significance, and provide insights on optimizing each section to appeal to potential employers.

1. Contact Information

Contact Information is the gateway for potential employers to reach out to you. It's imperative that this section is accurate and up-to-date, facilitating seamless communication between you and the hiring entity.

Typically, your contact information should include your full name, phone number, and a professional email address. It's advisable to use an email that incorporates your name, avoiding nicknames or informal handles.

Additionally, consider adding your LinkedIn profile URL to provide a comprehensive view of your professional background. If you're open to relocation, mention your current location or relocation willingness, but omit personal details like social security numbers or marital status to protect your privacy.

• Phone Number
• Email Address (Professional)
• LinkedIn Profile URL (Optional)
• Location/Willingness to Move (Optional)

Ensuring clarity and accuracy in your contact information is crucial for employers to easily initiate further discussions or job offers.

2. Objective Statement

The " Objective Statement " serves as a concise introduction to your professional aspirations and capabilities. Positioned at the top of your resume, it should be succinct and tailored to the specific Restaurant General Manager position you're targeting.

This statement is an opportunity to convey your career goals, key competencies, relevant experiences, and the unique value you can bring to the establishment. It's a snapshot of your enthusiasm for the hospitality industry and your adeptness in managing restaurant operations.

An impactful objective statement can capture the attention of hiring managers and encourage them to delve deeper into your qualifications. For instance: "Experienced Restaurant General Manager seeking to leverage a decade of hospitality expertise and a track record of enhancing operational efficiency at XYZ Restaurant."

Remember, the objective statement should reflect what you can contribute to the employer, aligning with the restaurant's needs while echoing your professional ambitions.

• Career Objectives: Your long-term industry aspirations.
• Main Abilities: Your standout skills.
• Past Experiences: How your previous roles have equipped you for this position.
• Special Benefits: The distinct value you can add to the restaurant.

Related: Top Restaurant General Manager Resume Objective Examples

3. Work Experience

The " Work Experience " section is a cornerstone of your resume, allowing you to showcase your professional journey. Here, you can highlight your proficiency in managing a restaurant and steering a team towards success.

List your previous positions in reverse chronological order, including the employer's name, location, dates of employment, and your title. Beyond these basics, emphasize responsibilities and achievements that resonate with the role of a Restaurant General Manager, such as:

• Overseeing daily operations
• Implementing revenue-enhancing strategies
• Ensuring high-quality food and service
• Conducting staff training
• Developing marketing initiatives

Use dynamic action verbs to begin each bullet point and quantify accomplishments when possible. For example: "Increased overall restaurant revenue by 20% within the first year through strategic menu revisions and pricing adjustments."

Highlight experiences that demonstrate leadership, business acumen, customer service, and industry knowledge. If you have a diverse background, including experience in various dining settings, make sure to mention this breadth of experience.

Also, showcase instances where you improved processes or implemented new systems, as these highlight your proactive problem-solving skills. For example: "Introduced an inventory management system that reduced food waste by 15%."

In summary, the work experience section should not only recount your employment history but also illustrate how those experiences have honed the skills and knowledge necessary to excel as a Restaurant General Manager.

4. Skills and Competencies

The " Skills and Competencies " section is a showcase of your ability to effectively manage a restaurant. Key skills to list include:

• Leadership Skills: Essential for managing staff, resolving issues, and fostering a positive work environment.
• Customer Service: Critical for ensuring guest satisfaction, addressing complaints, and building repeat business.
• Business Acumen: Important for making informed decisions that contribute to the restaurant's profitability and growth.
• Financial Management: Necessary for budgeting, cost control, financial analysis, and revenue management.
• Communication Skills: Vital for interactions with staff, customers, suppliers, and other stakeholders.
• Problem-Solving Skills: Crucial for identifying issues and developing effective solutions.
• Organizational Skills: Key to multitasking and maintaining operational efficiency.
• Food Safety Knowledge: Important for compliance with health codes and standards.
• Staff Training & Development: Beneficial for enhancing team performance and cohesion.

Related: Restaurant General Manager Skills: Definition and Examples

5. Education and Certifications

The " Education and Certifications " section highlights your academic qualifications and professional certifications relevant to the role of a Restaurant General Manager.

List your educational background in reverse chronological order, including degrees or diplomas, institutions, and graduation dates. Relevant fields of study such as Hospitality Management or Business Administration are particularly advantageous.

Include pertinent courses, workshops, or seminars, such as food safety management, customer service training, leadership development, or conflict resolution. Certifications like ServSafe or Certified Restaurant Manager (CRM) from the AHLEI can provide a competitive edge.

Note: Ensure that the education and certifications presented are applicable to the Restaurant General Manager position, tailoring your resume to highlight how your academic credentials align with the job requirements.

Related: Restaurant General Manager Certifications

6. Achievements/Accomplishments

The " Achievements/Accomplishments " section distinguishes you by spotlighting your unique successes in the industry.

List significant achievements that demonstrate your effectiveness in managing restaurant operations, such as awards, led projects, or improvements in efficiency, profitability, or customer satisfaction.

Quantify these accomplishments with percentages, dollar amounts, and time frames to provide a clear and credible picture of your impact. For example, if you've significantly increased revenue or reduced costs, or if you've implemented new service methods that enhanced food quality, these are noteworthy accomplishments.

• Consider including achievements related to staff development and retention, such as reducing turnover rates or initiating training programs that improved team performance.
• Mention positive customer and supervisor feedback, such as high ratings on review platforms, which can indicate successful management.

Overall, the Achievements/Accomplishments section is your opportunity to highlight how your contributions have positively impacted previous employers, demonstrating your potential to excel in the role of a Restaurant General Manager.

7. References

References validate your skills, experience, and fit for the role of a Restaurant General Manager. They can come from former supervisors, colleagues, or industry contacts who can attest to your managerial competencies.

It's not necessary to list all reference details on your resume due to space constraints and privacy considerations. Instead, prepare a separate list with names, titles, companies, contact information, and your relationship with each reference.

Always obtain permission before listing someone as a reference and ensure they are prepared to provide a positive and accurate account of your professional relationship.

Select references who can speak to your relevant skills and experiences, and remember to be truthful. Fabricating references can severely damage your credibility and lead to adverse consequences.

Related Resume Examples

• Restaurant Assistant Manager
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• Restaurant Manager
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• Restaurant General Manager

5 Amazing restaurant general manager Resume Examples (Updated 2023) + Skills & Job Descriptions

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Restaurant general manager: resume samples & writing guide, employment history.

• Monitor and improve customer service standards
• Manage the day-to-day operations of the restaurant
• Coordinate special events and catering services
• Resolve customer complaints
• Prepare and submit reports to upper management
• Ensure compliance with health and safety regulations
• Ensure compliance with all applicable laws and regulations
• Develop and implement policies and procedures

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• Analyze customer feedback and suggest improvements
• Hire, train, and supervise staff
• Manage the restaurant's marketing and promotional activities
• Develop and implement strategies to attract customers
• Monitor stock levels and order supplies

Professional Summary

• Maintain records of sales, revenue, and other financial data

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Table of Content

• Introduction
• Resume Samples & Writing Guide
• Resume Example 1
• Resume Example 2
• Resume Example 3
• Resume Example 4
• Resume Example 5
• Jobs Description
• Jobs Skills
• Technical Skills
• Soft Skills
• How to Improve Your Resume
• How to Optimize Your Resume
• Cover Letter Example

restaurant general manager Job Descriptions; Explained

If you're applying for an restaurant general manager position, it's important to tailor your resume to the specific job requirements in order to differentiate yourself from other candidates. Including accurate and relevant information that directly aligns with the job description can greatly increase your chances of securing an interview with potential employers. When crafting your resume, be sure to use action verbs and a clear, concise format to highlight your relevant skills and experience. Remember, the job description is your first opportunity to make an impression on recruiters, so pay close attention to the details and make sure you're presenting yourself in the best possible light.

restaurant general manager

• Working with the sales and marketing team to drive sales forward. 
• Mentoring and training up junior and new staff. 
• Monitoring & reporting on standards & performance targets.
•  Arranging & chairing weekly team meetings, focussing on targets & achievements.
•  Implementing new initiatives Involved in the recruitment of new staff.
• Ensuring all administrative and IT records are entered and updated correctly. 
• Providing prompt and accurate information on individual performance.
• Supervise the work of staff 
• Organize and direct worker training programs, resolve personnel problems, hire new staff, and evaluate employee performance 
• Assess staffing needs, and recruit staff.
•  Monitor compliance with health and fire regulations regarding food preparation and serving, and building maintenance in lodging and dining facilities.
• Developed marketing campaigns to increase visibility of the restaurant; analyses market   demographics defined the target market and determined advertising placement.
• Planned menus, estimated food and beverage costs, and purchased inventory.
• Investigated and resolved food / beverage quality and service complaints, ensuring customer satisfaction and repeat business.
• Created new business through community involvement and active public relations programs.
• Recruited, hired, supervised, scheduled and motivated a staff of up to 25 employees.
• Trained service staff to enhance customer service and increased profits through suggestive selling
• Monitor labor and product expenses.
• Resolve complaints and customer problems.
• Recruit, train, manage and motive staff.
• Development people.
• Identify and assign duties to staff to meet objectives.
• Scheduling.
• Maintain high standards of quality controls, hygiene, health and safety standards.
• Monitor compliance with health and fire regulations regarding food preparation and serving, and building maintenance in dining facilitiy.
• Organize and direct worker training programs, resolve personnel problems, hire new staff, and evaluate employee performance
• Review work procedures and operational problems to determine ways to improve service, performance, or safety..
• Managing the Restaurant sales plan and budget.

restaurant general manager Job Skills

For an restaurant general manager position, your job skills are a key factor in demonstrating your value to the company and showing recruiters that you're the ight fit for the role. It's important to be specific when highlighting your skills and ensure that they are directly aligned with the job requirements, as this can greatly improve your chances of being hired. By showcasing your relevant skills and experience, you can make a compelling case for why you're the best candidate for the job.

How to include technical skills in your resume:

Technical skills are a set of specialized abilities and knowledge required to perform a particular job effectively. Some examples of technical skills are data analysis, project management, software proficiency, and programming languages, to name a few. Add the technical skills that will get hired in your career field with our simple-to-use resume builder. Select your desired resume template, once you reach the skills section of the builder, manually write in the skill or simply click on "Add more skills". This will automatically generate the best skills for your career field, choose your skill level, and hit "Save & Next."

• Cash Handling
• Inventory Management
• Food Safety
• Food Preparation
• Cost Control
• Inventory Control
• Menu Development
• Food Costing
• HACCP Compliance
• Food Handling
• Staff Training
• Revenue Management
• Food Cost Analysis
• POS Systems
• Food Cost Forecasting
• Food Ordering
• Guest Service
• Catering Management.

How to include soft skills in your resume:

Soft skills are non-technical skills that relate to how you work and that can be used in any job. Including soft skills such as time management, creative thinking, teamwork, and conflict resolution demonstrate your problem-solving abilities and show that you navigate challenges and changes in the workplace efficiently. Add competitive soft skills to make your resume stand-out to recruiters! Simply select your preferred resume template in the skills section, enter the skills manually or use the "Add more skills" option. Our resume builder will generate the most relevant soft skills for your career path. Choose your proficiency level for each skill, and then click "Save & Next" to proceed to the next section.

• Communication
• Interpersonal
• Time Management
• Problem Solving
• Decision Making
• Critical Thinking
• Adaptability
• Organization
• Public Speaking
• Negotiation
• Conflict Resolution
• Attention to Detail
• Self-Motivation
• Stress Management
• Collaboration
• Strategic Thinking
• Emotional Intelligence
• Flexibility
• Reliability
• Professionalism
• Computer Literacy
• Data Analysis
• Project Management
• Customer Service
• Presentation
• Written Communication
• Social Media
• Troubleshooting
• Quality Assurance
• Supervisory
• Risk Management
• Database Management
• Documentation
• Financial Management
• Visualization
• Business Acumen
• Process Improvement
• Relationship Management.

How to Improve Your restaurant general manager Resume

Navigating resume pitfalls can mean the difference between landing an interview or not. Missing job descriptions or unexplained work history gaps can cause recruiters to hesitate. Let's not even talk about the impact of bad grammar, and forgetting your contact info could leave your potential employer hanging. Aim to be comprehensive, concise, and accurate.

Include your Contact Information and Job Descriptions

Missing job descriptions lessens your chances of getting hired..

• Employers want to know what you've accomplished, so make sure to include descriptions for all of your previous jobs.
• Keep job descriptions short but don't just list your jobs.
• Never copy-paste a job description to post on your resume. Get inspired and use tools to help you write customized descriptions.

How to Optimize Your restaurant general manager Resume

Keep an eye out for these resume traps. Neglecting to detail your job roles or explain gaps in your career can lead to unnecessary doubts. Grammar blunders can reflect negatively on you, and without contact information, how can employers reach you? Be meticulous and complete.

• Mange budgets and optimise profits
• Ensure complience with all applicable laws and regulations
• Develop and implement strategys to attract customers
• Analize customer feedback and sugest improvements
• Co-ordinate special events and caterring services
• Prepare and submit report to upper managment
• Manage the day-to-day operationss of the restaurant
• Manage the restaurant's marketting and promotional activities
• Manage budgets, and optimise profits

Correct Grammar and Address Gap Years in Your Resume

Don't leave unexplained gaps in your work history..

• When explaining gaps in your employment section, start by being honest.
• Elaborate on the gap and show that you never stopped learning.
• Explain and elaborate any gap in your work history by highlighting new skills.

restaurant general manager Cover Letter Example

A cover letter can be a valuable addition to your job application when applying for an restaurant general manager position. Cover letters provide a concise summary of your qualifications, skills, and experience, also it also gives you an opportunity to explain why you're the best fit for the job. Crafting a cover letter that showcases your relevant experience and enthusiasm for the Accounts Payable role can significantly improve your chances of securing an interview.

Esteemed Recruitment Team

I am a passionate Restaurant General Manager with 9 years of experience in Hospitality. I am excited to submit my application for the Lead Restaurant General Manager position at Accor Hotels, where I believe my skills and expertise would be a great asset to your team.

My diverse life experiences have taught me the importance of adaptability, creativity, and resilience. Whether it was on the job, or simply on my day to day, I have learned to navigate challenges and find innovative solutions. I am confident that I possess the skills and expertise necessary to excel in the position at Accor Hotels and I am excited about the opportunity to grow with a team that values these qualities and contribute to your organization's growth and success.

Thank you for considering my application for the Lead Restaurant General Manager role. I am very passionate about this field and possess a deep understanding of the industry so, I am thrilled about the opportunity to contribute to your organization's success.

Showcase your most significant accomplishments and qualifications with this cover letter. Personalize this cover letter in just few minutes with our user-friendly tool!

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Restaurant General Manager Resume Summary

The crowning glory of a Restaurant General Manager resume – that is what a summary is. But it has more functions than just to sit there and look pretty.

The resume summary is written so that applicants can be introduced to hiring managers in the best of ways. Typically, you write all good things in a resume summary – information that will ensure that the hiring manager keeps reading the resume, and does not put it down so that he or she can pick the next one up!

Tall order? Perhaps.

However, it is easy to write an engaging restaurant  manager resume summary if you are aware of how one is written. Writing one is no issue – writing a good one is.

Where does one start?

The first thing that you have to do when writing a summary statement is to gather all the information that you can about the position – from the point of view of the hiring manager or employer.

This information can be found on company websites, and job descriptions in the advertisement to which you are responding. Once all this information is collected and sorted, you can begin writing the perfect summary which is sure to blow the hiring manager away.

Still confused? Don’t be.

Take a look at the following examples of resume summaries for a restaurant general manager position:

Restaurant General Manager Resume Summary Examples

• Highly productive, experienced, and competent general manager, with over 10 years of exposure to overseeing operations and personnel in a restaurant capacity. Demonstrated expertise in creating and implementing core restaurant policies and procedures, and meeting financial objectives.

• Restaurant general manager, with 16 years of extensive experience in establishing restaurant business plans, achieving financial and budget objectives, controlling purchases and inventory, and maintaining operations. Exceptionally well-versed in setting operating goals and objectives, and preparing and implementing standard operating procedures.

• Visionary individual, boasting 7+ years’ progressively responsible experience in running a busy, high-end fine dining restaurant. Demonstrated ability to manage human resources, oversee food delivery and quality, and oversee the operations of the restaurant.

• Exceptionally productive, dependable, capable, and responsible individual, with well-placed proficiencies in accomplishing restaurant human resource objectives, maintaining the safe and secure environment, developing and implementing core restaurant policies, and achieving company goals and objectives.

• Self-reliant, competent, perceptive, and methodical Restaurant Manager with extensive experience of working in fast-paced and multicultural hospitality settings. Exceptionally talented in developing restaurants business and marketing plans, aimed at generating and increasing business, and meeting financial objectives through preparing strategic and annual forecasts and budgets.

• Restaurant General Manager Resume Sample
• Restaurant General Manager Interview Questions & Answers
• 12 Restaurant General Manager Resume Objective Examples
• Restaurant General Manager Job Description