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Learn what process mapping is and how to create one (+ examples)

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What are process maps?

Types of process maps, process mapping symbols and what they mean, 6 benefits of process mapping, how to create a process map in 4 steps, embrace the journey of process mapping.

To successfully execute a process, you need to know how to efficiently get from point A to point B. And process mapping is your guide. 

Think of each process as a road trip. Before embarking on your journey, you map out the route, noting the significant milestones and pit stops along the way. As you traverse through the operational landscapes of your organization, your process map illuminates the path between where you are and where you want to be. 

Without a map, your team might still offer quality deliverables — but at a pace that’s much too slow for the client or your stakeholders. Or perhaps you never reach success because inefficient tools and unforeseen roadblocks hinder your team. Instead, you can begin project planning with a strategic roadmap that defines the most efficient and effective way forward. 

Process mapping is defined as a visual representation of the sequence of steps involved in executing a task or workflow. Business leaders and project managers use mapping techniques to visually represent a process and identify inefficiencies worth improving. 

These documents are similar to roadmaps or decision models , providing a detailed view of who does what, how to complete tasks, and where bottlenecks or redundancies exist.

Many documentation styles exist to map out your processes, each suited to different scenarios. Here are some of the most common types:

High-level process maps: Imagine taking a helicopter ride over a city. From that height, you see the entire layout of the streets, but you can’t spot individual cars or pedestrians. 

That’s what a high-level process map is like. It’s a basic flowchart that provides a bird’s-eye view from start to end. These documents are great for initial brainstorming sessions when defining the general flow before considering details.

Detailed process maps: Now you’re walking through the city streets, noticing the cars, people, and storefronts. That’s the perspective a detailed process map provides, diving into a process's sub-tasks, decision points, and success metrics.

This more comprehensive mapping technique helps you explain a workflow at a granular level, making it easier to identify bottlenecks and inefficiencies.

Swimlane diagrams: These mapping diagrams map workflows based on individual, team, and cross-departmental responsibilities. Each “lane” represents a different actor or stakeholder in the process, and the steps in their lane are the tasks they’re responsible for. 

Swimlane diagrams are excellent for visualizing task assignments, illustrating hand-offs, and highlighting decision-making authority figures.

Value stream maps (VSMs): A VSM focuses on improving the process map flow to offer customers or clients further value. A crucial part of this is eliminating anything that's not needed, or "waste." You’ll trace how items and information move from the start to when the customer receives them/it, finding ways to improve upon your offering.

These are just a few process mapping examples you can create depending on your team’s needs. With the right map in hand, you’re well-equipped to navigate the landscape of your business processes and chart a course toward improvement and efficiency.

woman-using-his-phone-while-writing-on-notebook-process-mapping

Just like a physical map has specific symbols for highways, cities, and rivers, process mapping uses a unique set of icons to represent various actions within a process. Here are some of the most common process map symbols:

  • Ovals represent the start and finish lines, setting boundaries for your process. 
  • Rectangles represent each task or operation in the process. When you see a rectangle, it means some activity or action is needed.
  • Diamonds indicate important decision points, like a question in the workflow where the answer determines the next step.
  • The D-shape symbolizes a process delay.
  • A parallelogram represents input or output data.
  • Arrows show the process flow’s direction, guiding you from one step to the next.
  • A rectangle with a wavy side represents the archives or libraries of the process. If you see this symbol, it signifies that there’s relevant information to check out.

Process mapping opens a treasure trove of advantages: it’s a catalyst for continuous improvement , a pathway to increased knowledge, and a foundation for business process documentation — all of which support employees and businesses alike. 

A study by Sinequa found that 91% of respondents believed increased access to knowledge enhances work efficiency . This knowledge accessibility also directly affects employee turnover and satisfaction, with 45% suggesting it would lower turnover rates. And 70% of those respondents agreed that easy access to relevant organizational information could mitigate knowledge loss.

Here are six more benefits of process mapping.

1. Boosts employee process understanding

Creating a visual representation of each process flow allows team members and stakeholders to better understand what the work entails. These maps clearly show the sequence of events, roles, and decision points between different tasks .

Process mapping is like holding up a mirror to your business processes — you see them for what they truly are, flaws and all. This clarity improves team collaboration , communication , and decision-making .

coworkers-brainstorming-at-meeting-process-mapping

2. Illuminates improvement areas

Every process has strengths and weaknesses , and process mapping helps you spot the bottlenecks, redundancies, and inefficiencies slowing your team down. Whether it’s a step taking longer than it should or a redundancy wasting resources, you can use this mapping process to increase overall efficiency.

3. Facilitates process documentation

Clear, updated, and centrally-located documentation offers your team a single source of truth they can reference to understand project and task work. This effective documentation reduces time wasted searching for answers or improperly executing a process. 

And process maps are a crucial part of this knowledge base. You’ll lay out each process step, inputs and outputs, and decision points in a clear and organized manner.

Mapping also comes in handy during employee onboarding . New hires can quickly get up to speed by referring to the process map. And you can reference these documents when mapping or planning new initiatives.

4. Drives process improvement initiatives

Process mapping is the launchpad for process improvement initiatives . Providing a detailed view of the workflow — including metrics and data — allows teams to analyze the process, identify areas of waste, and plan changes.

For instance, the multinational grocery and merchandise retailer Tesco targeted a 7% reduction in operating costs by mapping its business processes to identify cost and time-saving opportunities .

5. Supports business process modeling (BPM)

BPM helps organizations automate and improve processes, and process mapping is the first step. You can then enhance workflows and model off of these improved outlines, implementing these models throughout the organization.

6. Reduces misunderstandings

Clearly defining efficient processes decreases miscommunications between team members and external stakeholders, saving everyone time and headaches.

Without a process map, teammates might assume they must complete a task a certain way, which could lead to lost time and conflict with fellow coworkers awaiting a delayed item. And stakeholders expecting you to use one technology when you’ve chosen another could cause conflict.

Now that you’ve got the language of process mapping down, it’s time to put pen to paper — or cursor to screen — and create a map. Here’s a simple four-step guide to making a strategic and effective document.

1. Choose your process

Ultimately, you’ll want to map out every business process to create onboarding documents and visibility when updating procedures. But for now, determine the workflows that require your immediate attention.

Maybe teammates have been complaining about a process slowdown, or clients wish your team could provide a deliverable quicker. Whatever it is, work with your team to create a process improvement prioritization list and start by mapping out the weakest one. 

man-using-his-laptop-inspired-alone-at-studio-process-mapping

2. Compile information

Gather everyone involved in the process to discuss the following:

  • Start and end triggers
  • Every task in between
  • Potential delays (client approval markers, dependent tasks, etc.)
  • Overall project timelines
  • Individual task timelines
  • Seemingly irrelevant potential blockers (another team’s delayed item, for example)
  • Resources (information, tools, money) necessary to complete each step

3. Draw your flowchart

Before drawing, consider what you need this map for. If you require a high-level overview for external stakeholders, keep it simple. You could also create a more detailed version for internal staff. 

Then, after working with your team to narrow down precisely what’s involved to complete this process, list the steps sequentially, using a rectangle to represent each task or operation. Add arrows that show flow, diamonds to represent decision points, and parallel lines to note where relevant information is stored.

4. Review and refine

Review your draft with the team, role-playing the process once again to make sure your map is accurate. You could also share this draft with external stakeholders to ensure timelines and deliverables meet their expectations. 

Define a reviewal cadence for auditing and improving this outline to respect operational changes and technological advancements.

Process mapping is a journey, not a destination. It isn't something you do once and forget. It's a powerful management tool for continuous improvement as your business processes change and grow. 

Workflow mapping is also a versatile skill. Once you conquer it, you’ll have the potential to drastically streamline your processes to improve team efficiency and enhance overall productivity.

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Elizabeth Perry is a Coach Community Manager at BetterUp. She uses strategic engagement strategies to cultivate a learning community across a global network of Coaches through in-person and virtual experiences, technology-enabled platforms, and strategic coaching industry partnerships. With over 3 years of coaching experience and a certification in transformative leadership and life coaching from Sofia University, Elizabeth leverages transpersonal psychology expertise to help coaches and clients gain awareness of their behavioral and thought patterns, discover their purpose and passions, and elevate their potential. She is a lifelong student of psychology, personal growth, and human potential as well as an ICF-certified ACC transpersonal life and leadership Coach.

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Visualization for innovation: How to use flowcharts for smarter problem solving

map showing the problem solving process

In December 1921, industrial psychologists Lillian Gilbreth and Frank Bunker Gilbreth presented a new model for problem solving to the American Society of Mechanical Engineers in New York City. 

Their “process chart” — known today as a flowchart — is a method of visualizing a process in order to improve it. More than one hundred years later, companies from manufacturing to tech startups use flowcharts to pinpoint bottlenecks, improve efficiency, and enhance decision-making for their biggest challenges. 

How flowcharts simplify problem solving

Visualizing a problem lets us see it in its entirety and process how different components interact. That’s because, according to the Gestalt Principles , with visual representation, our minds can quickly perceive individual elements as a whole and understand a problem better. 

“Every detail of a process is more or less affected by every other detail,” the Gilbreths theorized . “Therefore, the entire process must be presented in such [a] form that it can be visualized all at once before any changes are made in any of its subdivisions.” 

Once you see how individual elements work together to create a process, you can take steps to modify elements to improve the whole. 

  • What is a problem-solving flowchart?

A problem-solving flowchart is a flowchart that helps process improvement, troubleshooting, or decision-making. Flowcharts use shapes, symbols, and connecting arrows to map out a problem or flow. This technique illustrates how many steps are in a process, entry and endpoints, the flow of information and materials, and any branches or decision points. 

For example, this problem-solving flowchart template shows how you can use a flowchart to troubleshoot a technical problem. The flow guides users through basic questions and actions to a likely solution. 

Use this template

  • When to use a flowchart for problem solving

Flowcharts can be useful in several instances:

  • When you’re aware of a problem, but aren’t sure of the root cause or the best way to solve it. 
  • When you want to improve a product or service or specific outcomes, like delivery time. 
  • When you’re entering a new market and want to create solutions that are a market fit for real customer problems. 
  • The stages of problem solving

To understand how to use flowcharts for problem solving, we’ll use the double diamond design-thinking process . This approach divides problem solving into four stages: discover, define, develop, and deliver. Most people start problem solving in the middle of the diamonds, believing that they know the problem and can start on solutions right away. Instead, you should start even earlier. 

map showing the problem solving process

https://www.designcouncil.org.uk/our-resources/the-double-diamond

1. Discover

Starting with research helps people understand, rather than simply assume, the problem. Design Council co-founder Jonathan Ball advises , “Go back and ask, ‘Have I been asked to solve the right problem?’”

Problem-solving requests normally come to product or engineering teams from leadership or customers. Statements like “This isn’t selling well” or “This process takes too long” describe pain points, but they’re too vague to form functional solutions. 

There are multiple ways to explore the root of a problem:

  • Qualitative user research like user interviews
  • Quantitative user research like user testing and heatmap tracking
  • Workshops, like Upwork’s problem-solving workshop with Miro that led participants through brainstorming, discussing, and voting on top problems to solve
  • Flowcharts to illustrate challenges in the “as-is” process . 

As-is process mapping

Flowcharts can help solve problems by first mapping out the problematic process. If a process map doesn’t exist, isn’t updated, or hasn’t been well communicated, this is the best starting point. 

Ask all teams involved to participate in mapping out the current process. During the process, you may identify bottlenecks or areas of misunderstanding. 

Next, refine your discovery into a single statement. A problem statement should explain who is affected, their end goal, the challenge, and the impact of the challenge. Here’s an example of a problem statement:

“Users of [software name] encounter frustration when they try to customize a monthly sales report. They are not able to customize the data within the platform reporting, and instead are abandoning the process and exporting raw data to compile outside of the platform. This takes longer, makes it harder for them to reach business goals, and lowers satisfaction with the software.”

You can get to the heart of a problem by asking why solving the problem is important and how the problem originated. Miro’s problem statement template is useful for this exercise. 

Once you’ve defined the problem, you’re ready to move to the second diamond — the solution space. Flowcharts are ideal for mapping out potential solutions for testing. Just like an as-is process map, a proposed or to-be process map illustrates how a process should work, showing entry points, decision points, actions, parties, and endpoints.

In the development stage, use testing to reject ideas that don’t work and refine your solution. “The earlier and more often you can prototype and test, the better the outcome will be,” shares Ball. 

It’s important to note that changing a process isn’t always the solution to your problems. Simply visualizing it and addressing misplaced expectations can also be a solution. 

Once you ship a solution, your work isn’t done. Communicate the update to users, collect feedback, track outcomes, and commit to continuous improvement . 

  • How to make a visual problem-solving flowchart

Interested in trying your hand at visual problem solving? The specific techniques for visual problem solving are as numerous as there are problems, but below we’ll outline three to get you started. All of them use Miro as their foundation, which allows for collaboration in real time, so you can create effective visuals to guide your process. 

1. Cyclical problem-solving process

This structured problem-solving process by Senior UX Designer Marcos Rezende walks teams through eight steps for tackling organizational challenges. It includes identifying the problem, gathering and analyzing data, generating solutions, and implementing them. Because this process is cyclical, it’s valuable for continuous improvement.  

2. Cross-functional flowchart

If you’re attempting to solve internal workflow problems, a cross-functional flowchart can help you pinpoint challenges across silos. This template from Hiro Studio walks teams through outlining process steps and their relationships, identifying unnecessary complexity or duplication, and uncovering opportunities for improvement. 

Consultant John White explains why this technique is effective: “When we document a process flow, we get everyone on the same page by removing assumptions of what we think is happening, and we document what is actually happening.”

Embed intro video: https://miro.com/miroverse/cross-functional-flowchart/

3. Problem tree 

Instead of a traditional flowchart, this technique visualizes a problem as a tree. This visualization approach is designed to give a holistic view of a problem (the tree trunk) with its impacts (branches) and root causes (roots). 

  • Frameworks for decision-making

Beyond flowcharts, visualization can help leaders make better decisions by framing decision criteria in visual form. Here are a few ways you can illustrate your thought process in visual form for more effective decisions. 

1. Risk matrix template

This risk matrix template helps leaders visualize the likelihood of adverse events happening by placing them on a matrix from rare to very likely and trivial to extreme.

2. Project scope template

How often do you need to argue that a request is “out of scope”? This simple framework helps you define a project scope at the beginning, so you have a touchstone to return to as a project evolves. This helps to manage goals, increase clarity, and keep projects within timeline and budget. 

2. Priority matrix template

When you have competing priorities, deciding how to invest your time and budget is difficult. To determine the best outcomes, use this priority matrix template to map out initiatives by urgency and importance. This brings agility to your team and keeps your focus on what matters most. 

You can find more decision-making visualization templates here . 

  • From visualization to optimization: How visual problem solving leads to innovation

Over a century after its birth, the flowchart remains a valuable tool to help companies approach a problem differently, using visual cues to understand all the moving parts. 

With flowcharts and other visual tools, you can:

  • Explore and define the right problem to solve
  • Map out current processes to pinpoint the root cause of problems
  • Propose and test new workflows and solutions
  • Visualize a problem at a high level and work through frameworks for better decisions

Visualizing problems helps our brains “see” problems and solutions where we might have otherwise missed a connection. Using problem-solving flowcharts as a tool, you’ll set your teams up for better communication and innovation, too.

Ready to create flowcharts with just a few easy clicks?

Keep reading, unlocking clarity: mastering flow diagrams for complex process improvement.

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Diagram design 101: Tips for effective visual diagrams to supercharge innovation

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Achieve continuous improvement with as-is and to-be process mapping

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  • Guide to process mapping: Definition, h ...

Guide to process mapping: Definition, how-to, and tips

Process mapping article banner image

Do you ever come up with a great idea, but you’re not sure where to begin? To see your ideas come to fruition, you first need to organize them and come up with a plan. 

Process mapping can be an advantage when you’re doing team brainstorms, making decisions, or planning projects. Process maps also come in handy for process documentation , new hire training, and process improvement .

To make project planning and communication more efficient for your team, find out how process mapping works (with examples), the benefits of process mapping, and how to create a process map.   

What is process mapping?

Process mapping is a technique used to visually map out workflows and processes. It involves creating a process map, also referred to as a flowchart, process flowchart, or workflow diagram . 

The purpose of process mapping is to communicate how a process works in a concise and straightforward way. It allows any team member to be able to easily understand how to complete a given process without lengthy verbal explanations. By mapping out a process from start to finish, you can have a better understanding of how the entire process works and identify inefficiencies or make improvements.

You can use process mapping to visualize any type of process, but it’s common to use them for process analysis, training, integration, or process improvement. They’re useful when you need to communicate a complex process, address a recurring problem within a given process, or coordinate the responsibilities of multiple team members.

How to create a process map

Creating a process map is simple and can be done on paper or using workflow management software and templates. The steps below explain how to create a process map from scratch. 

How to create a process map

Step 1: Identify a problem or process to map

First, determine the process you’d like to map out. Is there an inefficient process that needs improvement? A new process you’d like to concisely communicate to your team? A complex process that employees often have questions about? Identify what you want to map and name it. 

Step 2: List the activities involved

Document all the tasks required to complete the process. At this stage, the order doesn’t matter. Make a list of all the activities involved, as well as who is responsible for each. 

It’s a good idea to collaborate with teammates and other stakeholders who will participate in the process so you can accurately account for all of the steps required and determine what level of detail is needed. Also, make sure you establish where the process begins and ends so you know which tasks should be included to produce the desired result.

Step 3: Write out the sequence of steps

Now that you’ve compiled a list of all the activities, the next step is to arrange these activities in the proper sequence, until the full process is represented from beginning to end. This is a good place to check if there are any gaps you may have missed in the previous step.

Step 4: Draw a flowchart using process mapping symbols

Select the appropriate process mapping format and draw out the process, representing the steps with process mapping symbols. There are around 30 standard symbols you can use to represent different elements of a process, but we’ll cover the most common ones in more detail later on in this article.

Step 5: Finalize and share the process map

Once you’ve finished drawing your process map, review it with other stakeholders involved in the process to make sure everyone understands it and agrees with how the process is mapped. Make sure no steps have been left out and there are no redundancies or ambiguities. 

Step 6: Analyze the map to find areas of improvement

After you establish that the process map accurately describes the process workflow, your completed process map now serves as a tool you can analyze to discover ways of improving the process. 

With the help of feedback from your team, identify where there are bottlenecks and inefficiencies in the process. What steps can be eliminated? Which tasks can be completed more efficiently? Once you’ve identified these areas of improvement, take action to fix them and rework the process map to reflect the improvements. 

Why use a process map?

Process mapping allows you to solidify ideas and streamline processes by visually communicating the steps needed to execute an idea. 

Here are some ways that process mapping can be useful for you and your team:

Identify inefficiencies : Helps you identify bottlenecks, gaps, and other issues in a process flow .

Simplify ideas: Breaks down complex ideas into smaller steps.

Increase comprehension: Promotes thorough understanding of a process.

Plan for contingencies : Allows for contingencies and provides problem-solving guidance.

Delegate responsibilities: Coordinates responsibilities between various individuals or entities. 

Create documentation: Provides documentation of the process.

Communicate clearly: Simplifies communication through a user-friendly, visual format. 

Make decisions faster: Enables faster decision making due to faster communication.

Assist employees: Improves employee performance and job satisfaction.

Meet standards: Helps businesses comply with ISO 9000 and ISO 9001 standards.

Types of process maps

Process maps come in all shapes and sizes. They all serve the same purpose, but certain types of process maps may be better suited for particular projects. Here are some of the most common types of process maps. 

Types of process maps

The simplest form of a process map is a basic flowchart. The basic flowchart uses process mapping symbols to illustrate the inputs and outputs of a process and the steps included in completing the process. 

Basic flowcharts can be used to plan new projects, improve communication between team members, model and document processes, solve problems in a current process, and analyze and manage workflows. 

Best for: Showing how a process is done from start to finish, typically in sequential order.

High-level process map

A high-level process map, also known as a top-down map or value chain map, provides a high-level overview of a process. Steps are limited to the essentials of the process and the map includes minimal detail. 

High-level process maps can be used to define business processes and identify the key steps involved. These process maps are also useful for discussing processes with superiors or third parties who don’t need to know the specifics of the operation. 

Best for: Communicating the essential steps of a process.

Detailed process map

In contrast with the high-level process map, a detailed process map provides all the details of each step and includes subprocesses. It documents decision points and the inputs and outputs of each step. This process map provides the most thorough understanding of the mapped process and is most effective in pinpointing areas of inefficiency due to its high level of detail. 

Best for: Providing a comprehensive understanding of a process, including all details and contingencies.

Swimlane map

A swimlane map, also known as a cross-functional or deployment flowchart, delegates process activities into “swimlanes” to designate who is responsible for each task. The map is divided into channels for each stakeholder in the process and lists each activity in the channel of the appropriate stakeholder. This type of process map highlights the different roles involved in the process and the interaction between stakeholders. 

Swimlane maps are ideal for training employees on their roles in a process and increasing accountability. They are also useful for identifying inefficiencies in the process such as delays, redundancies, and potential process failure. 

Best for: Clarifying the roles of multiple stakeholders in a process.

Value stream map

A value stream map is a lean management tool that visualizes the process of bringing a product or service to the customer. Value stream maps tend to be complex and use a unique system of symbols to illustrate the flow of information and materials necessary to the process. 

By documenting data such as cycle time and the number of people involved in each step, value stream mapping is useful for identifying areas where waste can be reduced and revealing opportunities for focusing future projects. 

Best for: Describing the process of bringing a product to a customer and documenting quantitative data about the process.

SIPOC diagram

The acronym SIPOC stands for Suppliers, Inputs, Process, Outputs, Customers. A SIPOC diagram is not so much a process map as a chart identifying the key elements of the process, which may be created as a precursory step to crafting a detailed process map. 

As the acronym suggests, the SIPOC chart should feature five columns which include the basic steps in the process, the outputs of the process, the customers, the inputs of the process, and the suppliers of each input. In addition to preparing for a more detailed process map, a SIPOC diagram is also useful for defining the scope of complex processes. 

Best for: Identifying the key elements and stakeholders in a process.

Process mapping symbols

Process mapping uses symbols from the Unified Modeling Language (UML) to represent key elements on a process map, such as steps, decision points, inputs and outputs, and participating team members. 

Here are the most common process mapping symbols and their usage:

Terminator: Ovals denote the beginning and end of the process.

Process step: A rectangle represents an activity or task in the process.

Flow: Arrows connect steps in the process and show directional flow.

Decision: A diamond illustrates a point where a decision needs to be made, usually with “yes” or “no” options branching from this point.

Delay: A D-shaped symbol indicates a delay in the process.

Document: A rectangle with a wavy bottom line represents a document or information that people can read. Multiple documents are indicated by a symbol resembling multiple stacked wavy rectangles.

Data: A parallelogram represents data that is an input or output of a process step.

Manual input: A rectangle with a slanted top line indicates a step in which data must be manually entered.

Subprocess: A rectangle with double vertical lines indicates a subprocess which is predefined elsewhere. 

Process map symbols

There are a number of other symbols you can also incorporate into your process map, but these common symbols will be the most helpful, especially as you get started. 

Process mapping example

You can create a process map for any type of process, but you may still be wondering how to apply this tool to your team. 

To help you get a better idea of what a process map might look like, here is an example:

B2B sales process example

Process mapping techniques

You can customize process maps to match your needs and preferences, but there are also general tips to keep in mind when process mapping to maximize effectiveness. Here are a few process mapping best practices to apply as you get started:

Planning your process map: 

Establish the boundaries of the process so that only necessary information is included.

Set clear objectives for the process.

Only map processes that have a defined, objective output.

Drafting your process map:

Work backward from output to input.

Keep subprocesses simple.

Include all necessary details, no more and no less.

Use standardized notation so everyone is on the same page.

Reviewing your process map: 

Get feedback from everyone involved in the process.

Detail alternative routes to meeting a preferred condition where applicable.

Map the process in its current state, not necessarily a perfect or idealized state, and make improvements from there. 

Apply these tips in each stage of your process mapping so you can produce the most effective process maps.

Steer projects in the right direction with a process map

Process mapping is an effective tool for documenting and improving your processes. Combine the information above with these seven simple steps to creating a workflow . Using the right tools, you can begin mapping and managing processes to achieve clear communication and improved efficiency.

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Blog Business What is a Problem-Solving Flowchart & How to Make One

What is a Problem-Solving Flowchart & How to Make One

Written by: Danesh Ramuthi Aug 10, 2023

What is A Problem Solving Flowchart

Problem-Solving Flowcharts, contrary to what many believe aren’t just aesthetic wonders — they’re almost like magical blueprints for troubleshooting those pesky problems that many of us face.

Flowcharts take business challenges and turn them into a navigable pathway. In this post, I will guide you on key aspects of problem-solving flowcharts such as what it is, the advantages of problem-solving flowcharts, how to create one and more.

Besides, you’ll also discover how to create problem-solving flowcharts with the help of Venngage’s Flowchart Maker.

And for those of you thinking, “I’m no designer, how can I create one?” worry not! I’ve got you covered. Just hop on Venggage’s Flowchart Templates and you’ll be charting your way to problem-solving glory in no time.

Click to jump ahead:

What are problem-solving flowcharts?

When to use problem-solving flowcharts, what are the advantages of flowcharts in problem-solving, what are the 7 steps of problem-solving flowcharts.

  • 5 different types of problem-solving flowcharts

Best practices for designing effective problem-solving flowcharts

  • How to make a flowch art using Venngage ?

Problem-solving flowcharts FAQs

  • Final Thoughts

Problem-Solving Flowcharts is a graphical representation used to break down problem or process into smaller, manageable parts, identify the root causes and outline a step-by-step solution. 

It helps in visually organizing information and showing the relationships between various parts of the problem.

This type of flowcharts consists of different symbols and arrows, each representing different components or steps in the problem-solving process. 

By following the flow of the chart, individuals or teams can methodically approach problem, analyze different aspects of it and come to a well-informed solution.

Problem Agitate Solution Flow Chart Template

Problem-Solving Flowcharts is a versatile tool that can be used in various scenarios. Here’s when to consider utilizing one:

  • Complex Problems: When faced with a multifaceted issue that involves multiple steps or variables, flowcharts can help break down the complexity into digestible parts.
  • Team Collaboration: If you’re working with a team and need a common understanding of problem and its potential solutions then a flowchart provides a visual that everyone can refer to.
  • Analyzing Processes: In a situation where you need to understand a particular process, whether it’s within a project or a part of regular operations then mapping it out in a flowchart can offer clarity.
  • Decision Making: When various paths or decisions might be taken, a flowchart can outline the potential outcomes of each aiding in making an informed choice.
  • Training and Onboarding: Flowcharts can be used in training materials to help new employees understand complex processes or procedures which makes the learning curve smoother.
  • Identifying Root Causes: If you’re looking to identify the underlying causes of problem then a flowchart can facilitate a systematic approach to reaching the root of the issue.

Related: How to Use Fishbone Diagrams to Solve Complex Problems

Problem-solving flowcharts can offer several benefits to the users who are looking to solve a particular problem. Few advantages of flowcharts in problem solving are: 

Visual Clarity

When you’re dealing with multifaceted problems or processes, words alone can make the situation seem even more tangled. Flowcharts distill these complexities into easily understandable visual elements. 

By mapping out each phase or component of problem, flowcharts offer a bird’s eye view enabling individuals to grasp the bigger picture and the finer details simultaneously.

Sequential Representation

Flowcharts excel in laying out the sequence of events or actions. By indicating a clear starting point and illustrating each subsequent step, they guide users through a process or solution path methodically. 

This linear representation ensures that no step is overlooked and each is executed in the right order.  

Collaboration

Problem-solving often requires team effort and flowcharts are instrumental in fostering collaborative environments. 

When a team is discussing potential solutions or trying to understand problem’s intricacies, a flowchart serves as a collective reference point. 

It aids in synchronizing everyone’s understanding, minimizing miscommunications and promoting constructive discussions. 

Read more about: Flowcharts Symbols and Meaning

Website User Flow Diagram

1. Define the Problem  

Before anything else, it’s essential to articulate the problem or task you want to solve clearly and accurately. By understanding exactly what needs to be addressed you can ensure that subsequent steps align with the core issue.

2. Identify the Inputs and Outputs  

Determine what inputs (such as data, information or resources) will be required to solve the problem and what the desired outputs or outcomes are. Identifying these factors will guide you in structuring the steps needed to reach the end goal and ensure that all necessary resources are at hand.

3. Identify the Main Steps  

Break down the problem-solving process into its main steps or subtasks. This involves pinpointing the essential actions or stages necessary to reach the solution. Create a roadmap that helps in understanding how to approach the problem methodically.

4. Use Decision Symbols  

In problem-solving, decisions often lead to different paths or outcomes. Using standard symbols to represent these decision points in the flowcharts allows for a clear understanding of these critical junctures. It helps visually present various scenarios and their consequences.

5. Add Descriptions and Details  

A well-designed flowcharts is concise but clear in its labeling. Using arrows and short, descriptive phrases to explain what happens at each step or decision point ensures that the flowcharts communicates the process without unnecessary complexity. 

6. Revise and Refine  

Creating a flowcharts is not always a one-and-done process. It may require revisions to improve its clarity, accuracy or comprehensiveness. Necessary refinement ensures that the flowcharts precisely reflects the problem-solving process and is free from errors or ambiguities.

7. Use Flowchart Tool  

While it’s possible to draw a flowcharts manually, using a flowcharts tool like Venngage’s Flowchart Maker and Venngage’s Flowchart Templates can make the process more efficient and flexible. These tools come with pre-designed templates and intuitive interfaces that make it easy to create, modify and share flowcharts. 

Root Cause Analysis Flow Chart

5 different types of problem-solving flowcharts 

Let’s have a look at 5 most common types of flowcharts that individuals and organizations often use. 

1. Process Flowchart s

A process flowcharts is a visual representation of the sequence of steps and decisions involved in executing a particular process or procedure. 

It serves as a blueprint that showcases how different stages or functions are interconnected in a systematic flow and it highlights the direction of the process from its beginning to its end.

Proposal Process Flowchart

Process flowcharts are instrumental in training and onboarding, sales process , process optimization, documentation, recruitment and in any scenario where clear communication of a process is crucial.

Simple Recruitment Process Flowchart

2. Flowcharts Infographic 

A flowcharts infographic is a great way to showcase the process or a series of steps using a combination of graphics, icons, symbols and concise text. It aims to communicate complex information in a clear and easy-to-understand manner, making it a popular tool for conveying information, data and instructions in a visually engaging way.

Icon Competitor Process Infographic Template

For example, you can use this flowchart to illustrate a health insurance process that visually explains the steps involved from finding a provider to paying for your healthcare provider. 

Flowchart Infographic Template

3. Circular Flowcharts

A circular flowcharts is used to illustrate the flow of information, goods, services or money within a closed system or process. It gets its name from its circular shape, which emphasizes the continuous and cyclical nature of the flow. 

Marketing Life Cycle Circular Flowchart Diagram

Circular flowcharts are widely used in various fields such as economics, business, engineering and process management to help visualize and understand complex systems.

In a circular flowcharts , elements are represented using various shapes and connected with arrows to indicate the direction of flow. The circular arrangement indicates that the process is ongoing and repeats itself over time.

Quad Life Cycle Flowchart

4. Swimlane flowcharts

Swimlane flowcharts , also known as cross-functional flowcharts are a specific type of flowchart that organizes the process flow into lanes or “swimlanes.” 

Each lane represents a different participant or functional area involved in the process and the flowchart shows how activities or information move between these participants. 

Swimlane Process Flow

Swimlane flowcharts are particularly useful for illustrating complex processes that involve multiple stakeholders or departments.

In a swimlane flowcharts, the process is divided horizontally into lanes and each lane is labeled with the name of the department, person or role responsible for that part of the process. Vertically, the flowchart displays the sequence of steps or actions taken in the process.

map showing the problem solving process

5. Decision Flowchart s

Decision flowcharts, also known as decision trees or flow diagrams are graphical representations that illustrate the process of making decisions or solving problems. 

They are widely used in various fields such as computer science, business mapping , engineering and problem-solving scenarios. 

Vibrant Decision Flowchart Template

Decision flowcharts help break down complex decision-making processes into simple, sequential steps, making it easier to understand and follow.

A decision tree is a specialized flowchart used to visually represent the process of decision-making. 

Businesses and other individuals can employ a decision tree analysis as a tool to aid in evaluating different options and the possible consequences associated with each choice.

Decision trees Infographics can be used to create a more nuanced type of flowchart that is more informative and visually appealing by combining a decision flowchart and the flowchart infographic. 

Decision flowcharts are valuable tools for visualizing decision-making processes, analyzing complex problems and communicating them effectively to others.

Illustrative Decision Flowchart Template

Designing effective problem-solving flowcharts involves careful consideration of various factors to ensure clarity, accuracy and usability. Here are some best practices to create efficient and useful problem-solving flowcharts:

  • Understand the problem first & clearly define it
  • Keep it simple
  • Use standard & recognizable symbols
  • Ensure that the flowchart follows a logical and sequential order
  • Clearly label each decision point, action and outcome
  • Verify the flowchart’s accuracy by testing it
  • Clearly state the decision criteria that lead to different branches
  • Provide context when the flowchart is part of a larger process or system
  • Review and revise the flowchart

How to make a flowchart using Venngage ?

Creating problem-solving flowchart on Venngage is incredibly simple. All you have to do is:

  • Start by Signing Up and Creating an Account with Venngage
  • Choose a flowchart template that best suits your needs from our library.
  • Start editing your flowchart by choosing the desired shapes, labels and colors.
  • You can also enhance your flowchart by incorporating icons, illustrations or backgrounds all of which are readily available in our library.
  • Once done, you will have 2 options to choose from, either sharing it online for free or downloading your flowchart to your desktop by subscribing to the Premium or Business Plan. 

Is flowchart the representation of problem solutions?

Flowcharts are not the representation of problem solutions per se; rather, they are a visual representation of processes, decision-making steps and actions taken to arrive at a solution to problem.

What are the 3 basic structures of flowcharts?

3 Basic Structures of Flowcharts are:

  • Sequence: Simplify Complexity
  • Selection (Decision): Embrace Choices
  • Repetition (Loop): Emphasize Iteration

What are the elements of a good flowchart?

A good flowchart should exhibit clarity and simplicity, using consistent symbols and labels to depict a logical sequence of steps. It should be readable, with appropriate white space to avoid clutter while eliminating ambiguity through well-defined decision criteria and paths.

Can flowcharts be used for both simple and complex problem-solving?

Yes, flowcharts can be used for both simple and complex problem-solving scenarios. Flowcharts are versatile visual tools that can effectively represent various processes, decision-making steps and problem-solving approaches regardless of their complexity.

In both cases, flowcharts offer a systematic and visual means of organizing information, identifying potential problems and facilitating collaboration among team members.

Can problem-solving flowcharts be used in any industry or domain?

Problem-solving flowcharts can be used in virtually any industry or domain. The versatility and effectiveness of flowcharts make them applicable to a wide range of fields such as Business and Management, Software Development and IT, Healthcare, Education, Finance, Marketing & Sales and a lot more other industries. 

Final thoughts

Problem-solving flowcharts are a valuable and versatile tool that empowers individuals and teams to tackle complex problems with clarity and efficiency.

By visually representing the step-by-step process of identifying, analyzing and resolving issues, flowcharts serve as navigational guides simplifying intricate challenges into digestible parts.

With the aid of modern tools like Venngage’s Flowchart Maker and Venngage’s Flowchart Templates , designing impactful flowcharts becomes accessible to all while revolutionizing the way problems are approached and solved.

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Bryan Lindsley

The Simple Guide to Problem Mapping (only 4 steps)

In this short post I’m going to show you how to create a visual model of your complex problem with a 4-step problem mapping method.

This type of modeling can be applied to any complex social problem, like homelessness, poverty or crime. Whether you’re a street activist or long-time systems change practitioner, the systems thinking method I share below can help you gain understanding about the structure and dynamics of your problem and increase your likelihood of making good decisions about solving it. 

These are the exact steps we use to start mapping in my online course about systems thinking and solving social problems .

In the post I’ll also talk about the different types of problem mapping, how mapping itself is a problem-solving process, and give an example of mapping the issue of illegal opioids.

It doesn’t matter what you call it

Let’s get this out of the way first. There’s a lot of methods for visualizing connected ideas or systems, including problem mapping, mind mapping, cognitive mapping and issue mapping. There’s also a variety of ways people refer to the results: mind maps, mental models, causal loop diagrams, solution maps, and problem solution maps.

When you’re just getting started, jargon and differences in mapping method don’t matter very much. My intent in this blog is to remove the somewhat artificial barriers that prevent people from regularly creating and using problem maps.

For now, I don’t want you to worry about any of this. Just begin with Step 1 below by putting your ideas about the problem and its causes on paper. You can easily adjusting your map later if you want it to reflect a certain mapping protocol.

Problem mapping as problem-solving process

Mapping is just one of many problem solving techniques. But, it is particularly suited to complex problems with many variables and interconnections. Whereas verbally describing a series of complex relationships is very difficult, a simple picture really can be worth a thousand words.

At the beginning, it’s important to recognize that the goal isn’t to create a perfect representation of reality. That’s not possible and it would be foolish to try. Rather, the process of creating the map is about gaining insight about problem in way that can’t be had with words or equations alone.

Along the way, you’ll make explicit many assumptions you have about the problem, as well as how they are connected. In other words, mapping allows you to simultaneously capture details about parts the problem while creating a representation of the “big picture.” This type of switching back and forth from reductive analysis to synthesis is an excellent complex problem-solving approach .

Mapping isn’t a choice

You might not think you need to formally model your problem, but the question is not whether you should model or not. Mental models are always used, even if only implicitly in our heads or baked into the assumptions we make. The choice is really about whether you want to use an implicit and vague model in your head or you want to use an explicit and detailed model.

I know you already have a rudimentary idea about your social problem and what causes it. This is your most basic mental model of the problem. The question is – how accurate is it? For most people who haven’t written it down, the model in their head is simple, perhaps a linear cause and effect model.

Complex problem mapping example: illegal opioids

As an example, let’s look at the issue of illegal opioids.

The two opioid models and policies I show bel0w are adapted from Narcotics and the Community: A System Simulation . Note that this is a simplified version for instruction purposes only and doesn’t reflect the intricacies of more recent opioid issues likes prescription opioids and fentanyl.

map showing the problem solving process

The logic of the model is straight-forward: with less illegal opioid supply, there will be less addiction and thus less addiction-related crime. It’s intuitive and easy to remember. Our minds are full of models like this, each fairly simple because the human brain isn’t able to hold more than a handful of variables in mind at the same time. 

While it is hard to disagree with the premise of the simple cause and effect model, mistakes can happen when we assume the effects of our actions will be similarly simple and linear. For example, one common policy recommendation to reduce opioid addiction has been to curb the supply of illegal opioids. Let’s examine the consequences of this policy with a slightly more detailed model that captures its additional complexity.

Adding variables, or nodes

Let’s add three additional variables (or nodes) not in the simple model.

The number of opioid addicts isn’t one static number (a fixed quantity, or “stock” as it’s referred to in a stock and flow diagram). Rather, the number is determined by rates of addiction and attrition (or “flows”). So let’s add “addiction rate” and “attrition rate” to the map.

Because a reduced opioid supply would make the price of illegal opioids rise, let’s add “opioid price” as well.

map showing the problem solving process

Causal feedback loops

In the simple cause and effect model, price isn’t considered and any reduction in the supply deterministically reduces addiction and crime. But, adding the price of opioids to the model gives us a counterintuitive feedback loop: because addicts need more money to get the same amount of opioids, reducing the supply could actually make crime worse.

On the other hand, the addition of price to the model also mediates the rate at which people become addicted (represented by addiction and attrition rate nodes). When the price is high, there are fewer new users, which is good.

The point of the more complex model is not to show that reducing the illegal supply of opioids is a good or bad policy. Like all actions aimed at social problems, it is a trade-off between benefits and costs.

Rather, my intent is to show that overly simple mental models of a problem, even when logically correct, can lead us to make decisions that lead to unintended consequences. Better models don’t necessarily help us find the right solution, but they can supply needed insight about how the problem works systemically and give a sense of how our actions may cascade through the larger system.

So, if you don’t already have an explicit model of your problem or if you’re just working from a simple linear model in your mind, here are the steps you should take to create your own.

Problem mapping in four steps

Step 1. brainstorm primary causes and concepts.

Think of a problem and spend some time brainstorming all of its causes, including any other relevant concepts. For now, concepts can be any important variables in your problem: actors, stocks (e.g. quantities) and flows (e.g. rates), or even abstract concepts (e.g. wealth, democracy, etc.). Keep these tips in mind:

  • Use nouns and avoid verbs, since actions will be represented in the map with arrows.
  • Try to pick things that can go up or down in quantity, strength or influence over time.
  • Be as specific as possible. When possible choose metrics over abstract concepts.

You might have a long list, and some causes and concepts may be more important that others. That’s OK.

For our purposes to get started, select the top 3-5 causes. These are the issues you believe are most fundamental in causing your problem.

My example below has only three primary causes for simplicity, but yours may have more. After you get through the steps there will be plenty of time for you to add or subtract variables.

map showing the problem solving process

Step 2. Brainstorm second-order causes

Most people think step 2 is about brainstorming solutions. But don’t do that yet! You don’t yet understand how the problem works, so solutions at this point will likely be similarly incomplete. To start getting a fuller picture of how your problem functions as part of a larger system, brainstorm second order causes. To put it simply, what causes each of your primary causes?

You can pull second-order causes from your initial brainstorming list, or brainstorm a new list for each primary cause.

Once you do that, your model may look something like this:

map showing the problem solving process

Step 3. Add interrelationships between causes

We’re getting closer to a comprehensive model – just two more steps to go!

In this step you operationalize the biggest insight about complex systems: the relationships are more important than the components . Right now, you still have a fairly simple, linear model. Every node leads directly to your problem, which makes it a kind of hierarchy.

I’m fairly certain that in real life your problem exists in a more complicated web of connections. In this step you connect causes that have a relationship to any other cause, even those that don’t lead directly to the problem.

For example, one of your second-order causes may be related to another second-order cause. That may sound confusing, but your task right now is just to draw connections between any two nodes that you feel might affect each other (see red lines in model below). 

map showing the problem solving process

Step 4. Define causality of each relationship

The final step is to characterize each of the relationships between nodes as increasing or decreasing (for example, Cause #1a increases Cause #1, or Cause #1a decreases Cause #1).

A plus sign represents increase and a negative sign represents decrease.

map showing the problem solving process

Use this question to help you determine the direction of the relationship:

When this component increases, does the other component increase or decrease?

Note that sometimes nodes will have a two-way relationship. For example, in the model below an increase in Cause #1 increases Cause #2a, but an increase in Cause #2a decreases Cause #1. This is a balancing feedback loop.

The first draft of your model is complete. Who-hoo!

Three problem mapping principles

Here are a few words of guidance to keep in mind as you start modeling.

#1. Always model a problem, never a system

Problems themselves dictate the necessary boundaries that formal systems (like the education system) do not.

#2. The map is not the terrain

Your model is only an abstraction of reality and should always be regarded with a degree of skepticism and knowledge that the terrain may change.

#3. All models are wrong and incomplete

The purpose of using a model isn’t to find the solution, but to increase your understanding of the problem and explore the effects of possible interventions.

The whole process is most valuable when you remember that mapping is more of an art than science.

What to do after you’ve created a first draft

Share it with others for feedback.

There’s a few directions you can go from here. The first is to talk through your model to a trusted colleague who also has some understanding of the problem, or encourage them to create their own model following these steps.

Differing perspectives can uncover different assumptions about the problem and lead to fruitful dialogue. Your model can be updated based on feedback, or you can work with your colleague to combine models, adding and subtracting nodes and relationships as you see fit.

Convert it into a fuzzy cognitive map

The other direction is to convert your model into a fuzzy cognitive map using computer software. This is super exciting because it allows you to run simulations of potential changes you could make and see resulting changes in the system as a whole.

For example, in the earlier opioid addiction model we could run a simulation of a policy that provides free legal supply of opioids to addicts (in an effort to reduce both crime and long-term addition), and calculate system-wide changes. This helps uncover feedback loops and potential unintentional consequences.

Creating a fuzzy cognitive map only requires a few additional steps. I go through them step-by-step plus how to run what-if scenarios in my next blog posts.

map showing the problem solving process

Problem-solving flowchart: A visual method to find perfect solutions

Reading time: about 7 min

“People ask me questions Lost in confusion Well, I tell them there's no problem Only solutions” —John Lennon, “Watching the Wheels”

Despite John Lennon’s lyrics, nobody is free from problems, and that’s especially true in business. Chances are that you encounter some kind of problem at work nearly every day, and maybe you’ve had to “put out a fire” before lunchtime once or twice in your career.

But perhaps what Lennon’s saying is that, no matter what comes our way, we can find solutions. How do you approach problems? Do you have a process in place to ensure that you and your co-workers come to the right solution?

In this article, we will give you some tips on how to find solutions visually through a problem-solving flowchart and other methods.

What is visual problem-solving?

If you are a literal thinker, you may think that visual problem-solving is something that your ophthalmologist does when your vision is blurry. For the rest of us, visual problem-solving involves executing the following steps in a visual way:

  • Define the problem.
  • Brainstorm solutions.
  • Pick a solution.
  • Implement solutions.
  • Review the results.

How to make your problem-solving process more visual

Words pack a lot of power and are very important to how we communicate on a daily basis. Using words alone, you can brainstorm, organize data, identify problems, and come up with possible solutions. The way you write your ideas may make sense to you, but it may not be as easy for other team members to follow.

When you use flowcharts, diagrams, mind maps, and other visuals, the information is easier to digest. Your eyes dart around the page quickly gathering information, more fully engaging your brain to find patterns and make sense of the data.

Identify the problem with mind maps

So you know there is a problem that needs to be solved. Do you know what that problem is? Is there only one problem? Is the problem sum total of a bunch of smaller problems?

You need to ask these kinds of questions to be sure that you are working on the root of the issue. You don’t want to spend too much time and energy solving the wrong problem.

To help you identify the problem, use a mind map. Mind maps can help you visually brainstorm and collect ideas without a strict organization or structure. A mind map more closely aligns with the way a lot of our brains work—participants can bounce from one thought to the next defining the relationships as they go.

map showing the problem solving process

Mind mapping to solve a problem includes, but is not limited to, these relatively easy steps:

  • In the center of the page, add your main idea or concept (in this case, the problem).
  • Branch out from the center with possible root causes of the issue. Connect each cause to the central idea.
  • Branch out from each of the subtopics with examples or additional details about the possible cause. As you add more information, make sure you are keeping the most important ideas closer to the main idea in the center.
  • Use Collaborative AI to generate or expand on your ideas, so your mind map is as complete as possible.

Alternatively, you could use mind maps to brainstorm solutions once you discover the root cause. Try our free mind map template  or add the mind map shape library to quickly start your own mind map.

Create a problem-solving flowchart

A mind map is generally a good tool for non-linear thinkers. However, if you are a linear thinker—a person who thinks in terms of step-by-step progression making a flowchart may work better for your problem-solving strategy. A flowchart is a graphical representation of a workflow or process with various shapes connected by arrows representing each step.

Whether you are trying to solve a simple or complex problem, the steps you take to solve that problem with a flowchart are easy and straightforward. Using boxes and other shapes to represent steps, you connect the shapes with arrows that will take you down different paths until you find the logical solution at the end.

project development decision tree

Flowcharts or decision trees are best used to solve problems or answer questions that are likely to come up multiple times. For example, Yoder Lumber , a family-owned hardwood manufacturer, built decision trees in Lucidchart to demonstrate what employees should do in the case of an injury.

To start your problem-solving flowchart, follow these steps:

  • Draw a starting shape to state your problem.
  • Draw a decision shape where you can ask questions that will give you yes-or-no answers.
  • Based on the yes-or-no answers, draw arrows connecting the possible paths you can take to work through the steps and individual processes.
  • Continue following paths and asking questions until you reach a logical solution to the stated problem.
  • Try the solution. If it works, you’re done. If it doesn’t work, review the flowchart to analyze what may have gone wrong and rework the flowchart until you find the solution that works.

If your problem involves a process or workflow , you can also use flowcharts to visualize the current state of your process to find the bottleneck or problem that’s costing your company time and money.

manufacturing flow example

Lucidchart has a large library of flowchart templates to help you analyze, design, and document problem-solving processes or any other type of procedure you can think of.

Draw a cause-and-effect diagram

A cause-and-effect diagram is used to analyze the relationship between an event or problem and the reason it happened. There is not always just one underlying cause of a problem, so this visual method can help you think through different potential causes and pinpoint the actual cause of a stated problem.

Cause-and-effect diagrams, created by Kaoru Ishikawa, are also known as Ishikawa diagrams, fishbone diagrams , or herringbone diagrams (because they resemble a fishbone when completed). By organizing causes and effects into smaller categories, these diagrams can be used to examine why things went wrong or might go wrong.

cause-and-effect diagram example

To perform a cause-and-effect analysis, follow these steps.

1. Start with a problem statement.

The problem statement is usually placed in a box or another shape at the far right of your page. Draw a horizontal line, called a “spine” or “backbone,” along the center of the page pointing to your problem statement.

2. Add the categories that represent possible causes.

For example, the category “Materials” may contain causes such as “poor quality,” “too expensive,” and “low inventory.” Draw angled lines (or “bones”) that branch out from the spine to these categories.

3. Add causes to each category.

Draw as many branches as you need to brainstorm the causes that belong in each category.

Like all visuals and diagrams, a cause-and-effect diagram can be as simple or as complex as you need it to be to help you analyze operations and other factors to identify causes related to undesired effects.

Collaborate with Lucidchart

You may have superior problem-solving skills, but that does not mean that you have to solve problems alone. The visual strategies above can help you engage the rest of your team. The more involved the team is in the creation of your visual problem-solving narrative, the more willing they will be to take ownership of the process and the more invested they will be in its outcome.

In Lucidchart, you can simply share the documents with the team members you want to be involved in the problem-solving process. It doesn’t matter where these people are located because Lucidchart documents can be accessed at any time from anywhere in the world.

Whatever method you decide to use to solve problems, work with Lucidchart to create the documents you need. Sign up for a free account today and start diagramming in minutes.

About Lucidchart

Lucidchart, a cloud-based intelligent diagramming application, is a core component of Lucid Software's Visual Collaboration Suite. This intuitive, cloud-based solution empowers teams to collaborate in real-time to build flowcharts, mockups, UML diagrams, customer journey maps, and more. Lucidchart propels teams forward to build the future faster. Lucid is proud to serve top businesses around the world, including customers such as Google, GE, and NBC Universal, and 99% of the Fortune 500. Lucid partners with industry leaders, including Google, Atlassian, and Microsoft. Since its founding, Lucid has received numerous awards for its products, business, and workplace culture. For more information, visit lucidchart.com.

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Sometimes you're faced with challenges that traditional problem solving can't fix. Creative problem solving encourages you to find new, creative ways of thinking that can help you overcome the issue at hand more quickly.

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Visual problem solving with flowcharts and mind maps

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What’s life without problems? Probably a little boring, if we’re being honest. If everything were perfect all the time, there would be no challenges, and things would get pretty monotonous. This is a rather optimistic view on what many believe to be an aggravating part of life. No matter how you feel about problems, one thing is true: problems are inevitable . You can’t always control how many problems you encounter in your life, but you can learn better ways to solve them. So, what can we do for those really complex issues that aren’t easily solved? Visual problem solving is the perfect way to see solutions and break down complex issues.

Make your own flowchart with Gleek .

What is visual problem solving?

Visual problem solving is the process of using aids like charts or diagrams to display all the aspects of a problem in order to find viable solutions. When problem solving, sometimes it’s hard to see what’s causing the problem, or other relationships and correlations that are affecting whatever it is you’re working on. Two common methods for problem solving include mind maps and flowcharts . A mind map is a non-linear diagram, used for making new ideas or breaking down complex issues. A flowchart is a linear diagram, used for making action plans and describing processes.

5 steps to solve problems

Identify the true problem

Maybe you know what the issue is in clear terms, or perhaps it’s still a little confusing. A good way to get a concrete vision of the problem you need to solve is to pose it as a question, or a short statement. You might come up with something like ‘our sales have dropped’, or, as a question ‘what can we do to increase sales?’.

Get information

Now that you have a clear objective to solve, the next step is to gather all the relevant information that pertains to the issue. This can look like statistics, comments from customers, employee feedback, and more. Once you’ve collected the data, you’ll need to analyze it from all angles to get a clear view on the topic.

Brainstorming session

Get any and all potential solution ideas out on the table. Doesn’t matter how silly an idea seems, just put anything that comes to mind on the drawing board. This is where your visual aids will really come in handy, especially mind maps. You might need more than one chart, depending on how complicated the issue is.

Choose the best idea(s)

Whether on your own or with a team, you’ll have to eliminate the potential solutions that just won’t work. To find the solution that’ll work best, it’s good to analyze it in the same way you did the problem – by looking at potential outcomes, and all facets involved.

Make an action plan

So you think you’ve found the perfect solution! Now what? If your problem is complicated, usually the solution will be too. Here is where another visual aid, like a flowchart, will be helpful. Map out the specific steps you need in order to implement your solution. Then, it’s time to put your plan into action.

These are just the basic steps you can use to start problem solving. You may find that other actions are needed during your own journey.

Common mistakes when problem solving

Mistakes? We all make them from time to time. Here are some common mistakes we are prone to when trying to fix problems.

Undefined problem – When identifying the problem, it’s possible that the problem is too big, multi-faceted, or too complex to tackle all at once. A way to avoid this is to break the problem down into chunks, following common themes.

More problems arise – This isn’t always a direct result of anything we do, but it can happen nonetheless. The best way to deal with more problems that arise when you’re trying to solve the original one is to think of the possible things that could go wrong during the solution stage. When you’re prepared for any situation, you’ll rarely have any setbacks.

No action plan – Finding a way to solve your problem doesn’t mean that the planning is over. On the contrary, you need to create a strategy to properly execute your solution so you won’t end up with a half-solved problem and even more issues than you started with.

When to use flowcharts

One way to chart your problems and progress is through flowcharts. For those who like to think in a step-by-step or linear fashion, flowcharts are the best way to visualize things. Let’s have a look at some situations that are best suited to flowcharts.

Big problems – Flowcharts can help break down a large problem or solution into specific steps or stages from start to finish.

Decision trees – This type of flowchart is helpful when diagramming actions that will happen as a result of other actions, whether they be in a software system or actions taken by people.

Cause and effect – Similar to a decision tree, a cause and effect flowchart is where you can analyze the potential results of various actions, past or present.

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Check out our 20 flowchart templates that you can also easily edit !

When to use mind maps

Mind maps are great for brainstorming sessions, and non-linear problem solving. Here are some situations that are best visualized through a mind map.

Finding the problem – So, what is the problem exactly? Sometimes it’s hard to see. Making a mind map offers you the opportunity to see all the moving parts involved with a situation, and how they relate to one another, and can help you suss out the true problem.

Core and branching ideas – You start with a core idea, such as ‘online sales’, then add related ideas or issues branching off from that, like maybe ‘ad revenue’, or ‘social media campaigns’. Then those ideas can have their own branches. This is an easy way to analyze all aspects of a problem.

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Source: Problem Solving with Mind Maps (Tutorial)

Looking to create your own flowchart? Gleek has the solution for you. With Gleek, you can create your own flowcharts using a text-based command center, without ever using your mouse. Not only can you create flowcharts, you can create many other UML-based diagrams that will wow your colleagues and bring new life to your presentations. Get started for free today .

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Master the 7-Step Problem-Solving Process for Better Decision-Making

Discover the powerful 7-Step Problem-Solving Process to make better decisions and achieve better outcomes. Master the art of problem-solving in this comprehensive guide. Download the Free PowerPoint and PDF Template.

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Introduction.

The 7-Step Problem-Solving Process involves steps that guide you through the problem-solving process. The first step is to define the problem, followed by disaggregating the problem into smaller, more manageable parts. Next, you prioritize the features and create a work plan to address each. Then, you analyze each piece, synthesize the information, and communicate your findings to others.

In this article, we'll explore each step of the 7-Step Problem-Solving Process in detail so you can start mastering this valuable skill. At the end of the blog post, you can download the process's free PowerPoint and PDF templates .

Step 1: Define the Problem

One way to define the problem is to ask the right questions. Questions like "What is the problem?" and "What are the causes of the problem?" can help. Gathering data and information about the issue to assist in the definition process is also essential.

Step 2: Disaggregate

After defining the problem, the next step in the 7-step problem-solving process is to disaggregate the problem into smaller, more manageable parts. Disaggregation helps break down the problem into smaller pieces that can be analyzed individually. This step is crucial in understanding the root cause of the problem and identifying the most effective solutions.

Disaggregation helps in breaking down complex problems into smaller, more manageable parts. It helps understand the relationships between different factors contributing to the problem and identify the most critical factors that must be addressed. By disaggregating the problem, decision-makers can focus on the most vital areas, leading to more effective solutions.

Step 3: Prioritize

Once the issues have been prioritized, developing a plan of action to address them is essential. This involves identifying the resources required, setting timelines, and assigning responsibilities.

Step 4: Workplan

The work plan should include a list of tasks, deadlines, and responsibilities for each team member involved in the problem-solving process. Assigning tasks based on each team member's strengths and expertise ensures the work is completed efficiently and effectively.

Developing a work plan is a critical step in the problem-solving process. It provides a clear roadmap for solving the problem and ensures everyone involved is aligned and working towards the same goal.

Step 5: Analysis

Pareto analysis is another method that can be used during the analysis phase. This method involves identifying the 20% of causes responsible for 80% of the problems. By focusing on these critical causes, organizations can make significant improvements.

Step 6: Synthesize

Once the analysis phase is complete, it is time to synthesize the information gathered to arrive at a solution. During this step, the focus is on identifying the most viable solution that addresses the problem. This involves examining and combining the analysis results for a clear and concise conclusion.

During the synthesis phase, it is vital to remain open-minded and consider all potential solutions. Involving all stakeholders in the decision-making process is essential to ensure everyone's perspectives are considered.

Step 7: Communicate

In addition to the report, a presentation explaining the findings is essential. The presentation should be tailored to the audience and highlight the report's key points. Visual aids such as tables, graphs, and charts can make the presentation more engaging.

The 7-step problem-solving process is a powerful tool for helping individuals and organizations make better decisions. By following these steps, individuals can identify the root cause of a problem, prioritize potential solutions, and develop a clear plan of action. This process can be applied to various scenarios, from personal challenges to complex business problems.

By mastering the 7-step problem-solving process, individuals can become more effective decision-makers and problem-solvers. This process can help individuals and organizations save time and resources while improving outcomes. With practice, individuals can develop the skills to apply this process to a wide range of scenarios and make better decisions in all areas of life.

7-Step Problem-Solving Process PPT Template

Free powerpoint and pdf template, executive summary: the 7-step problem-solving process.

Mastering this process can improve decision-making and problem-solving capabilities, save time and resources, and improve outcomes in personal and professional contexts.

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MindManager Blog

Using concept maps to solve problems, design processes, and codify organizational knowledge

November 7, 2019 by MindManager Blog

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Concept maps are diagrams that illustrate relationships between different concepts and ideas. It is often used by designers, engineers, technical writers, and others to organize and structure knowledge.

Most types of concept maps use boxes to represent ideas and concepts. These are interconnected with lines and/or arrows and labeled with key phrases or words that explain the connections between related concepts. For instance, a ‘home’ might be related to a ‘bedroom’ with the phrase ‘contains a’ or ‘includes a’. So a viewer can understand that, in this example, a home contains bedrooms. Other example phrases include ‘contains’, ‘requires’, ‘owns’, ‘reports to’, etc.

One type of concept mapping focuses on solving an issue or a problem. The better you understand the problem or key question you are trying to answer, the easier it becomes to guide the development and focus of the concept map.

When to use Concept Maps?

Concept maps are widely used in education to codify and document knowledge. They have also been adopted in the business world as well. While you can create a concept map alone, it’s a powerful tool to work with a team to develop a shared understanding, solve problems with a variety of perspectives included in the process, and design products or processes. These diagrams can illustrate our worlds as we know it today as well as how we envision it in the future.

Here are common applications of concept maps in business:

  • Aligning teams and individuals with a common framework and understanding of business requirements
  • Identifying gaps or contradictions
  • Illustrating complex relationships among ideas or within a process
  • Building out an ontology
  • Documenting (internal or external) current or proposed processes
  • Highlighting dependencies within requirements
  • Analyzing a market or process
  • Making important decisions (and visualizing consequences or impacted concepts when changes are made)
  • Mapping organizational or team knowledge
  • Training employees and new team members
  • Designing software (or other products)

How to create a Concept Map in MindManager?

Here is a quick guide on how to create a concept map within MindManager.

  • There is a blank concept map template within MindManager which can serve as your starting point.
  • Identify the key focus of your diagram. This can be answering a question or describing a specific concept, topic or process. This should be the originating topic within the diagram and connect to many of the underlying
  • Identify and enter all the key concepts that relate to the main idea you identified.
  • Select the lines linking concepts together and add keywords or phrases that clarify how the concepts are related.
  • Repeat the steps above and revise the concept map as needed.

Key MindManager features to use with your Concept Maps

Concept maps will vary based on the problem you’re trying to solve or information and knowledge you are mapping. While they may look different and illustrate different concepts, here’s a list of key MindManager’s features that you can leverage to add even more context within the diagram, and capabilities to help you focus attention to identify remaining issues or discern potential solutions.

  • Use color (fonts, topic fill color) to categorize different ideas.
  • Adjust font characteristics to emphasize concepts (e.g. bold, larger fonts, different font types, etc.).
  • Change topic shapes to highlight key or related concepts.
  • Use topic images to add greater context and enhance the visualization.
  • Add topic notes for more in-depth details related to a concept.
  • Apply icons and tags to categorize concepts.
  • Hyperlink or add attachments to link to more information related to a concept.
  • Assign resources to any concepts to denote ‘ownership’ or ‘accountability’ for the part of a process that is being documented.
  • View the diagram through multiple lenses. For instance, you are not confined to the layout of the spider diagram. Switch views to see the diagram as a Schedule or see all the concepts as they are categorized by icons or tags in the Icon and Tag views.
  • Filter content to either show or hide topics that you have annotated with tags or icon markers. For instance, filter on all the concepts marked as Priority 1 or hide all priorities marked greater than 3.
  • Finally, share your diagram by either publishing it to the web (and sharing a link) where anyone can open and view the spider diagram interactively in their browser or export the diagram into a variety of different formats (e.g.
  • Microsoft Word, HTML5, Microsoft Project, etc.).

Start Concept Mapping with MindManager Today!

Want to try your hand at Concept Mapping with MindManager? Download a FREE, 30-day trial of MindManager today, and download the Concept Map template to get started.

About the Author: 

Michael Deutch is a brand ambassador for MindManager software. After 12 years of working on the MindManager portfolio as VP of Product and, previously, Director of Product and Marketing Solutions, Michael’s extensive product experience makes him an ideal ambassador.

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MindManager® helps individuals, teams, and enterprises bring greater clarity and structure to plans, projects, and processes. It provides visual productivity tools and mind mapping software to help take you and your organization to where you want to be.

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Bring an innovative approach to teach and learn math to your school!

Our program prepares your teachers to transfer effective quantitative thinking skills to their students.

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Problem Solving Maps method has been used by hundreds of teachers impacting thousands of children in different countries

What is the Problem Solving Maps method?

Problem Solving Maps (PSM) are graphical representations of critical thinking processes needed to solve math problems successfully. The maps are 1) Example-Conclusion Map, 2) the Multi-Rule Map and 3) the Math-Breaker Map.  The purpose of these maps is twofold: 1) to provide support in learning a specific topic and 2) to map out problem-solving strategies that are generic enough to be used on a large variety of math content.

  • Instructors, tutors or parents can use PSM to teach a large variety of topics
  • PSM do not take a long time to learn
  • Students learn thinking and problems solving skills that are transferable from one math topic to the next
  • PSM are very effective to diagnose where students are having trouble
  • With PSM, students can have better notes to study
  • With PSM, student can improve self confidence and performance

Training Content

We create a dedicated space for your school.  the training program has the following features:, prerecorded videos, private online community.

Participate in a private online community  to share their examples and get feedback from the instructor and other participants.

Live sessions

Join several live sessions via Zoom to ask any questions and learn additional information.

Access a library of examples to use as a starting point to create teaching materials.

Use ready-to-use blank PSM templates to do your Maps

Download a 150+ page workbook that you can use as a reference

Train others with worksheets that are included to streamline the process of learning the Maps

Certificate

Get a certificate of participation.

Praises for Problem Solving Maps

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 "We are glad that we turned to the Problem Solving Maps (PSM) system as one of one of our strategies to improve students' quantitative thinking skills in the Philippines.  We have been able to positively impact thousands of students in our schools." 

Dr. Jeni Corpuz Superintendent, Department of Education - Philippines

map showing the problem solving process

 "I attribute much of the success of my Math students to the use of the Problem Solving Maps (PSM). This mathematical tool helped my students understand different concepts in Math, which are crucial to their success not only in school but in preparation for the Math portion of the ACT and SAT Tests as well". 

Felesia M. Harrel Johnson Founder, College Bound Academic Center - USA

map showing the problem solving process

 "We have observed that with Problem Solving Maps (PSM) students get a deeper and quicker understanding of math concepts for topics that are usually challenging.  PSM methods are without a doubt a cutting edge process to teach quantitative and logical reasoning skills." 

Maciej Winiarek Critical Thinking Specialist - Poland

map showing the problem solving process

 "The Problem Solving Maps are helping our students make concrete their thinking about abstract concepts. This process also allows teachers to clearly see where students are struggling so they can address these concerns easily and directly."

Vikki Wandmacher Principal, White Pine Middle School - USA

map showing the problem solving process

 "The [PSM] math tools enable us to organize our thought by a pattern. Learning a thinking pattern makes life much easier, not only in studying math but also in various aspects of everyday life." 

Motoi Tobita, Ph.D., Master Lead Facilitator, TOCFE - Japan

map showing the problem solving process

 "With the Problem Solving Map (PSM) system, it is very easy to find out the gaps students have in their knowledge.  I am glad I learned PSM so I can help my students being successful." 

Karyna Lopez Award Winning Math Teacher-Mexico

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Meet the instructor.

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Dr. Danilo Sirias has a Master’s degree in Industrial and Systems Engineering and a Ph.D. in Business Administration. He is also a certified Critical Chain Project Manager and a certified TOCICO thinking process implementer. Dr. Sirias created the Problem Solving Maps methodology to teach mathematics which is currently being used in several countries.

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Mind map analysis: A practical problem solving process

By Chuck Frey

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No matter what your line of work, chances are you must deal with ideas. Either you’re creating them as part of your work, or are having them submitted to you by your subordinates. In either case, having an effective process for evaluating ideas effectively and selecting the best ones for implementation is becoming critically important.

In this new Effective Mind Maps report, I analyze a mind map that brings a simple, common-sense process to creative problem solving – from clearly defining your problem or challenge, to listing potential solutions, evaluating them and identifying the best one for implementation.

In this report, I go deeper than ever, not only analyzing what the author of this mind map has created and what can be improved about it, I show you what these recommended changes would look like. So I’m not only telling you, I’m showing you what to do. This makes it easier for you to adapt these ideas to your needs.

This report is only available to members of the Mind Mapping Insider membership program . It contains a wealth of resources that can help you to be more productive, creative and have a greater impact in your job. It’s not enough to have a mind mapping tool – you need the insights to use it in ways that deliver value and enhance your reputation. That’s what this program is all about! Click here for more details .

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Problem-Solving Mind Map

Problem-Solving Mind Map

comprehensive overview of the  critical steps  involved in solving problems effectively. The Mind  Map  lists 11 steps, including defining  the problem , identifying the cause, generating solutions, evaluating solutions, and implementing and monitoring the solution.

The first component, Define the problem, involves identifying and clarifying the issue at hand. Once the problem is defined, individuals can move on to the next step, which is identifying the root cause of the problem.

The second component, Identify the cause, involves determining the underlying issue that is causing the problem. Once the cause is identified, individuals can move on to the next step, which is generating potential solutions.

The third component,  Generate Solutions , involves brainstorming and exploring different options and developing creative solutions.  Mind mapping  is a useful tool in this step, as it helps to organize thoughts and ideas in a structured manner.

The fourth component,  Evaluate Solutions , involves assessing the potential solutions based on feasibility, effectiveness, and cost. Cost-benefit analysis and  decision matrix  are useful tools in this step as they help to evaluate potential solutions objectively.

Benefits of creating this mind map

Creating a Mind Map for Problem-Solving offers several benefits. Firstly, it provides a clear and comprehensive overview of the  critical steps  involved in solving problems effectively. The Mind Map helps individuals to identify and prioritize key components such as defining the problem, identifying the cause, generating solutions, evaluating solutions, and implementing and monitoring the solution. This understanding ensures that individuals can make  informed decisions  about problem-solving and take the necessary steps to solve problems efficiently and effectively.

Secondly, the  Mind Map  can be used as a communication tool between individuals. The Mind Map provides a common vocabulary for discussing problem-solving and the different steps involved. This is particularly useful when individuals have different  communication styles  or when they are discussing complex or sensitive topics. The Mind Map can be used to ensure that everyone is on the same page, and decisions are made collaboratively with the best interests of the problem-solving process in mind.

In summary, creating a Mind Map for Problem-Solving offers several benefits. It provides a clear and comprehensive overview of the critical steps involved in solving problems effectively, enhances communication between individuals, and helps individuals make informed decisions about problem-solving. By using a Mind Map, individuals can develop effective strategies to solve problems efficiently and effectively, prioritize components, and ensure the long-term success of the problem-solving process.

Visual Paradigm Online offers a range of customizable mind map templates to suit your individual needs. You can explore their collection and choose a template that best fits your specific requirements.

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Mind Mapping for Problem Solving

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1. Identify and define the issue.

The topic represents the starting point that helps you name the problem, while the subtopics are meant to bring specific details and illustrations in order to shed more light upon the topic.

2. Gather all the facts and data.

The bookmarks are the perfect partner for keeping track of your collected data and facts.

3. Brainstorm possible solutions.

Create a web of related ideas, taking advantage of the various branch layouts and formats .

4. Get your team involved by assigning tasks to people.

The task function allows you to assign tasks to map topics: specifying the person responsible for the task and the duration it takes to fulfill it.

5. Compare and contrast topics or tasks.

Using the relationship lines you will be able to depict the relationship between topics and map out a solution to your problem.

6. Visualize your solution.

Choosing the appropriate theme feature will definitely emphasize your problem-solving strategy.

7. Evaluate the mind map of your problem-solving strategy.

Add notes, comments as well as likes to the topics or subtopics you want to change or improve.

8. Develop an action plan.

You may want to create a new map or extend the existing one in order to develop the plan that best suits your need.

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mindomo es muy chebre es un gran programaque sirve para acer mapas mentales

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Fantastic tool for problem solving, plotting a book, novel, story or script!!!Thanks so much.

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Thank you this. Good resource

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uso questo percorso soprattutto durante le lezioni di storia, ma trovo notevoli difficoltà nel far adottare il metodo ai ragazzi, spesso abituati ad uno studio mnemonico e nozionistico…purtroppo! lavoro di più, ma alla fine i miei alunni gradiscono!!!!!!!!!

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Circle Map for Brainstorming Better Ideas

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In a world where ideas are constantly evolving, finding the right tools to organize and clarify your thoughts is crucial. One such tool that has proven invaluable in both educational and professional settings is the Circle Map. Whether you’re brainstorming, problem-solving, or simply trying to visualize complex data, Circle Maps offer a structured way to capture and expand on your ideas. This blog post delves into the fundamentals of Circle Maps, breaking down their components and offering practical guidance on how to create and use them effectively. Dive in to discover how this simple yet powerful tool can enhance your thinking and communication processes.

What is a Circle Map?

A Circle Map is a versatile visual thinking tool used for defining concepts in a contextual framework. By placing the main idea in the center circle and surrounding it with related terms or ideas in the outer circle, learners can better understand and break down complex topics. This method not only aids students but also serves professionals in various fields, ranging from project management to strategy development.

Components of a Circle Map

A Circle Map consists of three main components:

Inner-circle: Contains the central idea or topic that is being defined. This is the focal point of the map and should be clear and concise.

Outer circle: Surrounds the inner-circle and is used to list down words, phrases, or ideas that describe or relate to the central idea. This area can be further divided into multiple concentric rings to show hierarchy or relationships between ideas.

Frame of Reference: A square that encloses both the inner and outer circles, providing context by answering questions like: Where did this information come from? What is the source of our knowledge? What shaped our point of view? What influences our thinking on this topic?

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Circle Maps are versatile tools that can be utilized in various scenarios to enhance the brainstorming process, improve idea organization, and facilitate collaborative problem-solving. Below are some of the key situations where Circle Maps prove to be invaluable.

Applications Of Circle Maps

Brainstorming.

At the heart of any brainstorming session, the Circle Map can help you generate a plethora of ideas. By placing a central concept in the inner circle and adding associated thoughts in the outer circle, you can visually organize and expand on your initial idea. This structured approach not only fosters creativity but also ensures that no idea is lost during the session.

Problem-solving

Circle Maps are excellent for dissecting and addressing problems. By defining the problem in the inner circle and brainstorming potential solutions in the outer circle, teams can evaluate and prioritize their approaches. This method enhances clarity and helps identify the root cause and possible solutions in an organized manner.

Data Visualization

For those involved in data analysis, Circle Maps can serve as effective data visualization tools. By aggregating different data points around a central theme, users can gain insights more quickly and identify trends or outliers, facilitating data-driven decision-making.

Personal Development

Individuals can also use Circle Maps for personal development. Whether it’s outlining career goals, planning personal projects, or organizing daily tasks, Circle Maps can help you visualize your aspirations and the steps needed to achieve them. By breaking down large tasks into smaller, manageable parts, you can track your progress and stay motivated.

Incorporating Circle Maps into your routine can significantly improve idea organization and facilitate collaborative brainstorming sessions. These tools enhance project planning and execution, making them essential for both educational and professional settings.

How to Create a Circle Map

Creating a Circle Map from scratch is straightforward and incredibly useful for organizing ideas during brainstorming sessions. Here’s a comprehensive step-by-step guide:

  • Start with the Central Idea

Start by drawing a circular shape in the center of your canvas or paper. This circle will hold your main idea or topic, providing a focal point for your thoughts. Write your central concept clearly and concisely within this inner circle.

  • Expand with Key Details

Draw a larger circle around the inner circle. In this space, write down key details, characteristics, or any information related to your central idea. This helps to flesh out your understanding and visualize the concept comprehensively. Arrange related ideas close to each other for better organization.

  • Add Multiple Layers

If needed, create additional concentric circles around your first outer circle. Use these to represent different levels of information or to show hierarchies of ideas. This can help in organizing complex topics with many sub-categories.

  • Use Color Coding

Assign different colors to various categories or types of information. This visual distinction can make your map easier to read and understand at a glance.

  • Draw Connections

Use lines or arrows to show relationships between different ideas within your map. This can help in identifying patterns or dependencies between concepts.

  • Create a Frame of Reference

Provide context and insight into your thinking process by drawing a square around the outer circle(s). In this frame, note down the origins of your knowledge, such as sources, personal experiences, or expert opinions. Include any biases or perspectives that might influence your understanding of the topic.

  • Review and Refine

Step back and review your Circle Map as a whole. Look for any gaps in information or areas that need more detail. Refine your map by adding, removing, or reorganizing information as needed.

  • Gather Collaborative Input

If working in a team, invite others to contribute to the map. This can bring diverse perspectives and enrich the overall content of your Circle Map.

  • Final Reflection

Once complete, take time to reflect on the entire map. Consider how the various components interact and what insights you’ve gained from the process.

By following these steps, you can create a comprehensive and insightful Circle Map that effectively organizes your thoughts and ideas around a central concept

Tips to Create Effective Circle Maps

Implementing advanced brainstorming techniques can multiply the utility of Circle Maps. Techniques like SCAMPER (Substitute, Combine, Adapt, Modify, Put to another use, Eliminate, Reverse) can be mapped out using the Circle Map structure, offering a clear visual framework for innovation. Besides, incorporating related frameworks like Bubble Maps and Concept Maps can provide multifaceted insights. By integrating multiple brainstorming methods, you can enrich the Circle Map’s content, thus driving more fruitful and productive idea generation sessions.

Creating effective circle maps can transform your brainstorming sessions into highly productive and organized experiences. To make the most out of your circle map efforts, keep these essential tips in mind:

Keep text brief: Use concise phrases or bullet points for clarity and quick understanding.

Use consistent sizing: Maintain consistent sizes for circles and text to enhance readability and visual appeal.

Use color coding: Apply colors to differentiate between various categories or ideas, aiding visual distinction and memory.

Don’t overcrowd: Avoid filling the map with too many details. Prioritize key ideas to keep the map tidy and easy to follow.

Group similar ideas together: Categorize related information to facilitate better connections and understanding.

Include visuals wherever possible: Enhance your circle map with images, icons, or diagrams to make it more engaging and informative.

For those seeking professional tools to create detailed and interactive circle maps, Creately offers an exceptional Mind Mapping Software . With features like collaborative brainstorming, interactive elements such as drag-and-drop shapes, freehand whiteboard, templates, data and visualization capabilities, Creately helps you create and share circle maps effortlessly.

Additionally, you can explore different map types, such as Concept Map Maker , to suit various brainstorming and project planning needs.

By following these tips and utilizing the advanced features of tools like Creately, you can significantly enhance the effectiveness of your circle maps, whether for educational or professional applications.

How Creately Helps in Creating Effective Circle Maps

Creately transforms the way you create Circle Maps by integrating collaborative features and advanced data visualization tools. This seamless integration allows you to work in a dynamic environment where planning, visualization, and execution coalesce. Unlike traditional methods, Creately facilitates real-time collaboration, making it easier for teams to brainstorm and organize ideas effectively.

Creately boasts an array of features specifically designed to elevate your Circle Mapping experience:

Interactive Elements: Add text boxes, images, and links to make your Circle Maps more informative and engaging.

Data Visualization : Integrate data-driven insights to reinforce brainstorming sessions, making it easier to contextualize information.

Collaboration Tools: Work with your team in real-time, ensuring everyone can contribute their ideas and feedback instantly.

Templates and Customization: Choose from a variety of templates or create your own, ensuring that your Circle Maps meet your specific needs.

Creately also supports multiple map types, allowing you to switch between different approaches based on your project needs. Professionals across various sectors have successfully leveraged Creately’s Circle Mapping features. For instance, project managers utilize it to organize and plan project scopes, ensuring every team member understands the project’s central idea and their roles. Educators find it invaluable for lesson planning, enabling them to clearly define topics and engage students through interactive elements.

From enhancing idea organization to augmenting collaborative brainstorming sessions, Creately’s visual workspace makes Circle Mapping not only simpler but also significantly more effective. Incorporating advanced features and real-time collaboration, Creately sets the standard for innovative brainstorming techniques.

Join over thousands of organizations that use Creately to brainstorm, plan, analyze, and execute their projects successfully.

FAQs about Circle Maps

What is a circle map used for, what is a circle map strategy, what are the benefits of circle maps, are circle maps and thinking maps the same, how are circle maps used for data visualization, more related articles.

Boosting Team Creativity: Strategies for Group Brainstorming

Chiraag George is a communication specialist here at Creately. He is a marketing junkie that is fascinated by how brands occupy consumer mind space. A lover of all things tech, he writes a lot about the intersection of technology, branding and culture at large.

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Problem Solving - Mind Map Example

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A mind map example, showing the effective presentation of problem solving.

Problem Solving Mind Map

Download brainstorming diagram software and view all examples

By using Mind Maps, you can quickly identify and understand the structure of a problem. You can see the way that pieces of information fit together, as well as record the raw facts contained in normal notes.

Making the main branches questions can often act as an impetus for effective problem solving. The usual questions are Who, What, Where, Why, When and How. By looking at each W on the mind map and extrapolating each one to lower levels of detail, possible solutions begin to emerge. The answers begin to emerge with the details of a problem.

Force unnatural relationships and analogies between elements to get new ideas.

Look for holes or hidden linkages as a means to gain better solutions.

It's a great thinking tool that allows you to identify the components of your problem in a clear, visual manner.

Click here to free download Mind Map Freeware and view the examples. Then you can use the built-in templates to create and present your decision easily and quickly.

Visual Tools for Problem Solving

Here are more visual tools that are helpful for problem solving. By visualizing your ideas, it is easier for you to find out the solutions.

Problem Solving Circular

Problem Solving Steps

Market Cause Effect Diagram

Problem Solving with Fishbone Diagram

Problem Solving

Problem Solving Process

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IMAGES

  1. Draw A Map Showing The Problem Solving Process

    map showing the problem solving process

  2. Problem Solving Mind Map Example

    map showing the problem solving process

  3. Problem Solving Concept Map

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  4. Problem-Solving Flowchart: A Visual Method to Find Perfect Solutions

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  5. Problem Solution Mapping

    map showing the problem solving process

  6. How to Solve Your Problems Visually Using a Solution Map

    map showing the problem solving process

VIDEO

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  3. How can you use Mind Maps to solve problems?

  4. How To Create A Process Map

  5. 5 Step Problem Solving Process

  6. Russia's Geographic Challenge

COMMENTS

  1. Problem Solution Mapping

    A problem-solution map helps you find the root cause of the problem. Let's explore more about problem and solution maps and elements of the problem-solving process in the following guide. We'll also learn about EdrawMax — a free online software to fulfill all your diagramming needs!

  2. Process Mapping: What Is It & How To Create One (With Examples)

    These maps clearly show the sequence of events, roles, and decision points between different tasks. Process mapping is like holding up a mirror to your business processes — you see them for what they truly are, flaws and all. This clarity improves team collaboration, communication, and decision-making. 2.

  3. Take a Visual Approach to Problem Solving With Flowcharts

    A problem-solving flowchart is a flowchart that helps process improvement, troubleshooting, or decision-making. Flowcharts use shapes, symbols, and connecting arrows to map out a problem or flow. This technique illustrates how many steps are in a process, entry and endpoints, the flow of information and materials, and any branches or decision ...

  4. Guide to process mapping: Definition, how-to, and tips

    Process mapping is a technique used to visually map out workflows and processes. It involves creating a process map, also referred to as a flowchart, process flowchart, or workflow diagram . The purpose of process mapping is to communicate how a process works in a concise and straightforward way. It allows any team member to be able to easily ...

  5. What is a Problem-Solving Flowchart & How to Make One

    Problem-Solving Flowcharts is a graphical representation used to break down problem or process into smaller, manageable parts, identify the root causes and outline a step-by-step solution. It helps in visually organizing information and showing the relationships between various parts of the problem. This type of flowcharts consists of different ...

  6. What is Process Mapping

    Show an entire process from the beginning to the end; Process maps help you to understand the important characteristics of a process, allowing you to produce helpful data to use in problem solving. Process maps let you strategically ask important questions that help you improve any process.

  7. Visual Problem Solving with Mind Maps and Flowcharts

    Tools to Aid Visual Problem Solving. While there is a myriad of tools to help you draw things, Creately is definitely one of the easiest ways to visualize your problem. We support mind maps, flowcharts, concept maps and 50+ other diagram types which you can use for visual problem-solving. Our professionally designed templates and productivity ...

  8. The Simple Guide to Problem Mapping (only 4 steps)

    For now, I don't want you to worry about any of this. Just begin with Step 1 below by putting your ideas about the problem and its causes on paper. You can easily adjusting your map later if you want it to reflect a certain mapping protocol. Problem mapping as problem-solving process. Mapping is just one of many problem solving techniques.

  9. Problem-Solving Flowchart: A Visual Method to Find Perfect ...

    To perform a cause-and-effect analysis, follow these steps. 1. Start with a problem statement. The problem statement is usually placed in a box or another shape at the far right of your page. Draw a horizontal line, called a "spine" or "backbone," along the center of the page pointing to your problem statement. 2.

  10. Visual problem solving with flowcharts and mind maps

    Visual problem solving is the process of using aids like charts or diagrams to display all the aspects of a problem in order to find viable solutions. ... Two common methods for problem solving include mind maps and flowcharts. A mind map is a non-linear diagram, used for making new ideas or breaking down complex issues. ...

  11. Master the 7-Step Problem-Solving Process for Better ...

    Step 1: Define the Problem. The first step in the problem-solving process is to define the problem. This step is crucial because finding a solution is only accessible if the problem is clearly defined. The problem must be specific, measurable, and achievable. One way to define the problem is to ask the right questions.

  12. How to Use Mind Maps for Problem-Solving and Decision-Making

    Write down the central topic in the center of your mind map. 2. Generate Ideas and Solutions. Once the problem or decision is defined, use the branches of the mind map to generate ideas and ...

  13. Using concept maps for problem solving, process improvement

    Using concept maps to solve problems, design processes, and codify organizational knowledge. Concept maps are diagrams that illustrate relationships between different concepts and ideas. It is often used by designers, engineers, technical writers, and others to organize and structure knowledge. Most types of concept maps use boxes to represent ...

  14. How to use Mind Mapping for Effective Problem-Solving?

    Here are the most used templates you can copy and edit anytime: 1. Problem solving mind map template. use this template. This mind mapping template helps you solve a problem following the 5 step strategy: describe the problem, set goals, identify possible solutions, make an action plan, and add conclusions. 2.

  15. Problem Solving Maps Workbook

    The maps are 1) Example-Conclusion Map, 2) the Multi-Rule Map and 3) the Math-Breaker Map. The purpose of these maps is twofold: 1) to provide support in learning a specific topic and 2) to map out problem-solving strategies that are generic enough to be used on a large variety of math content.

  16. Problem Solving Maps

    The purpose of these maps is twofold: 1) to provide support in learning a specific topic and 2) to map out problem-solving strategies that are generic enough to be used on a large variety of math content. Instructors, tutors or parents can use PSM to teach a large variety of topics. PSM do not take a long time to learn.

  17. Mind map analysis: A practical problem solving process

    In this new Effective Mind Maps report, I analyze a mind map that brings a simple, common-sense process to creative problem solving - from clearly defining your problem or challenge, to listing potential solutions, evaluating them and identifying the best one for implementation. In this report, I go deeper than ever, not only analyzing what ...

  18. Problem-Solving Mind Map

    The Mind Map lists 11 steps, including defining the problem, identifying the cause, generating solutions, evaluating solutions, and implementing and monitoring the solution. The first component, Define the problem, involves identifying and clarifying the issue at hand. Once the problem is defined, individuals can move on to the next step, which ...

  19. Mind mapping for problem solving

    6. Visualize your solution. Choosing the appropriate theme feature will definitely emphasize your problem-solving strategy. 7. Evaluate the mind map of your problem-solving strategy. Add notes, comments as well as likes to the topics or subtopics you want to change or improve. 8. Develop an action plan. You may want to create a new map or ...

  20. Circle Map for Brainstorming Better Ideas

    Problem-solving. Circle Maps are excellent for dissecting and addressing problems. By defining the problem in the inner circle and brainstorming potential solutions in the outer circle, teams can evaluate and prioritize their approaches. This method enhances clarity and helps identify the root cause and possible solutions in an organized manner.

  21. Problem Solving

    Edraw is an essential problem solving mind map freeware which helps you learn more effectively, improves the way that you record information, and supports and enhances creative problem solving. A mind map example, showing the effective presentation of problem solving. Download brainstorming diagram software and view all examples.

  22. 5: Problem Solving

    5.1: Problem Solving An introduction to problem-solving is the process of identifying a challenge or obstacle and finding an effective solution through a systematic approach. It involves critical thinking, analyzing the problem, devising a plan, implementing it, and reflecting on the outcome to ensure the problem is resolved.