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• Section 10. Understanding Culture, Social Organization, and Leadership to Enhance Engagement

Chapter 27 Sections

• Section 1. Understanding Culture and Diversity in Building Communities
• Section 2. Building Relationships with People from Different Cultures
• Section 3. Healing from the Effects of Internalized Oppression
• Section 4. Strategies and Activities for Reducing Racial Prejudice and Racism
• Section 5. Learning to be an Ally for People from Diverse Groups and Backgrounds
• Section 6. Creating Opportunities for Members of Groups to Identify Their Similarities, Differences, and Assets
• Section 7. Building Culturally Competent Organizations
• Section 8. Multicultural Collaboration
• Section 9. Transforming Conflicts in Diverse Communities
• Section 11. Building Inclusive Communities
• Main Section

In order to work effectively in a culturally and ethnically diverse community, a community builder needs to first understand how each racial and ethnic group in that community is organized in order to support its members. It is not uncommon to hear a community leader, a funder, a political representative, or a service provider say, "We were not able to engage that group over there because they are not organized. They have no leaders. We need to organize them first." This statement is not always accurate; most groups have their own network of relationships and hierarchy of leaders that they tap into for mutual support. These networks or leaders may not be housed in a physical location or building that is obvious to people outside of the group. They may not even have a label or a title. There is an unspoken understanding in some groups about when and whom they should turn to among their members for advice, guidance, and blessing. Once a community builder understands the social organization of the group, it will become easier to identify the most appropriate leaders, help build bridges, and work across multiple groups in a diverse community.

What do we mean by "social organization?" Social organization refers to the network of relationships in a group and how they interconnect. This network of relationships helps members of a group stay connected to one another in order to maintain a sense of community within a group. The social organization of a group is influenced by culture and other factors.

Within the social organization of a group of people, there are leaders. Who are leaders? Leaders are individuals who have followers, a constituency, or simply a group of people whom they can influence. A community builder needs to know who the leaders are in a group in order to get support for his community building work.

In this section, you will learn more about the social organization and leadership of different cultural and ethnic groups. The material covered in this section focuses primarily on African Americans and immigrants for two reasons:

• Tensions tend to occur among groups that are competing for resources that are already limited and not always accessible to them; and
• Most of the struggles facing community builders and other individuals have been with recent immigrants whose culture, institutions, and traditions are still unfamiliar to mainstream groups.

As recent immigrant groups integrate into their new society, their social organization and leadership structures transform to become more similar to those of mainstream groups. This process could take decades and generations; all the more reason why it is important for community builders to understand the social organization and leadership structure of the new arrivals and to build on their values and strengths. While some traditional social structures may prevail, others may adapt to those of the mainstream culture.

Take a moment and think about the most recent group of newcomers to your community. Who are their leaders? Where do their members go to for help?

Think about the group you belong to. Who are the leaders? Whom do you go to for help? How is your group organized to communicate among its members?

Obviously there are too many groups in this world to include in this section. We will try to share information about as many groups as we can. While the section may not inform you about the social organization and leadership of groups other than the ones described here, we hope it will help you understand enough about the influence of culture on social organization and leadership to ask the right questions of any group.

How do culture and other factors affect the social organization of a community?

There are many definitions of culture. Culture typically refers to a set of symbols, rituals, values, and beliefs that make one group different from another. Culture is learned and shared with people who live or lived in the same social environment for a long time. Culture is captured in many, many ways -- in the way members of a group greet and interact with one another, in legends and children's stories, in the way food is prepared and used, in the way people pray, and so on. Since it is difficult and not always appropriate to change someone's culture, how do you then use culture as a positive force to aid community building?

In the Chinese community:

The Chinese community is the largest and the fastest growing group among Asian and Pacific Islander populations.

Keep in mind: The Chinese community forms a very heterogeneous group that includes people from mainland China, Hong Kong, Taiwan, Singapore, and other parts of South East Asia. There are many dialects spoken among Chinese people and not all Chinese persons can understand one another's dialects. Therefore, make sure you know which Chinese dialect requires translation if you have to provide translation services.

The Chinese culture places heavy emphasis on taking care of one's family. Chinese people believe that taking care of their families is a contribution to civic welfare, because healthy families lead to a healthy society. This belief is based on Confucian values, which emphasize filial piety, or a respect for family. The concept of filial piety is instilled in Chinese children from a very young age. In other words, familial relationships form the basis for Chinese social organization and behavior.

Chinese parents place a heavy emphasis on their children and their ability to become successful. Confucian values include reaching for perfection, and perfection can be achieved through education. This is why Chinese parents invest a lot of resources in making sure that their children excel academically.

How does this value affect the way Chinese communities are organized and participate in their communities?

In Chinese communities in America and other countries, it is common to find local associations or huiguan formed by members from the same province or village in China and Taiwan. These local associations provide capital to help their members start businesses. They also perform charitable and social functions and provide protection for their members. These associations play a key role in community building efforts, particularly in Chinatowns. They are formed because of the Chinese emphasis on the importance of family; in China, you consider the people from the same province or village as your extended family. Therefore, in order to engage any Chinese community in a community building effort, it will be useful to identify and involve the leaders of these associations. How do you find out about huiguans? Look in the Chinese newspapers (if you don't read Mandarin, ask someone who does); attend Chinese events and find out who sponsored them; walk around Chinatown (if there is one in your community or city) and look at the advertisements posted in grocery stores, restaurants, and shops.

Education also becomes an issue that can be used to mobilize the Chinese community. With the heavy emphasis on academic excellence, it is more likely that you can convince Chinese parents to show up for a meeting about the quality of their children's education than for a meeting about a recreational center for the community. This means that you should look for ways to link education to the issue that you are trying to address in your community building effort.

Recent Chinese immigrants fear very much that their children or the next generation will lose touch with their culture. Hence, they do whatever they can to teach their children how to speak and write Mandarin or other Chinese dialects. This desire has led to the creation of many Chinese schools in areas that have large populations of Chinese immigrants. Sometimes, these schools have their own buildings; at other times, they are conducted on the weekends in a public school. These schools can play a critical role in reaching out to the Chinese community.

In the African American community:

A group's history of oppression and survival also affects the way it is organized. The networks and organizations that form to protect the rights of their members influence the way in which members of the group organize for self-help. Enslaved Africans, who were "Christianized" by their European enslavers, used spiritual symbolism to preach freedom and to give their people hope and strength. As a result, in the African American culture, religious institutions, primarily Christian (e.g., the African Methodist Episcopal church), have functioned as mutual-aid societies, political forces, and education centers. While Christian churches are predominant among African Americans, the existence and leadership of the Nation of Islam and Muslim leaders in organizing the African American community should also be considered. Today, African American spiritual leaders are among the most influential leaders in African American communities. Therefore, in order to engage any African American community in a community building effort, it will be important to identify and involve that community's spiritual leaders.

How does this value affect the way African American communities are organized and participate in their communities?

In most African American and Black communities, it is common to find one or more churches that are the focal point for social, economic, and political activities. Spirituality, especially Christianity, provides an effective bridge among African Americans, Latinos, and European Americans.The Allied Communities of Tarrant (ACT) in Fort Worth, Texas, is an example of using spirituality to organize a coalition among leaders from these three communities. African American Baptist ministers, European American Lutheran and Disciples of Christ ministers, as well as Latino and European American Catholic priests who were connected to one another through their spiritual interests decided to work across racial lines in order to improve the quality of life for their members. With the help of the Industrial Areas Foundations (IAF), they struggled to identify their commonalties, differences -- especially related to race -- power, and assets. Eventually, they established ACT and took on the issue of school reform, starting with the African American community. African American church leaders came together to develop initiatives within their own churches to empower and support parents to participate in the effort.

In the Central American community:

Many Central Americans fled the poverty and oppression in their countries to seek a more secure and better life in a new place. As one person settled in the new location and saved enough money, he or she would help family members to migrate. Because of the informal and extended family networks that are part of the Central American culture, natural support systems develop to assist new arrivals.

Aside from culture, what other factors affect the social organization of Central Americans?

The close proximity of Central America to the United States (compared to other continents) plays a role in the social organization of Central Americans. Regional associations that are typically named after a town, a city, or a region in Central America emerge in the immigrants' new geographic setting to provide support in cultural identification, security, and maintenance of connection with their families and friends who remained behind in Central America. These associations are usually affiliated with religious groups, soccer clubs, political parties, revolutionary movements, or social service organizations in Central America. Because of this form of social organization, the Salvadoran community in the United States has been able to raise a large amount of funds to assist earthquake and hurricane victims in their homeland.

How can you build on these forms of social organization to engage the Central American community?

Soccer ("football") is a favorite activity among Central Americans. It is not unusual to see adults and children from Central American countries playing soccer in public parks and school compounds. Central American countries are very proud of their national soccer teams. It's similar to the way American football or baseball is valued in the United States, but it is more than just a game for immigrants. Soccer becomes an avenue for meeting other people from the same country or region and forming a social support network. If you are a community builder who is trying to bring various Central American groups together, try using soccer as the common ground!

The Catholic Church is also a key institution that holds members of the Central American communities together. Even in Central America, the church has played a leading role in political advocacy and organizing. In the immigrants' new country, the church continues to play this role, in addition to providing services and social support, and maintaining a line of communication between the immigrants and their families and friends in Central America. Build on the strength and influence of the church to bring credibility to your community building effort and to reach out to Central American communities.

In the Caribbean community:

Migration patterns can provide important information about a group of people. Typically, most immigrants come because they already have a relative or a friend that lives in the United States. They move in with the relatives or friends who also help them find their first job. In the Caribbean culture, there is a tradition of helping the new arrivals through rotating credit associations or saving clubs, otherwise known as susus. According to this tradition, a group of people pools their money and then loans it to someone who needs it. The borrower pays back the loan over a period of time and commits to stay in the susu until the payment is complete.

How can you build on these forms of social organization to engage the Caribbean community?

If your community building effort focuses on economic development, then it is important for you to identify the person who manages the susu. You could ask a Caribbean business or a mutual aid society for Caribbean immigrants for the contact person.

What do all these organizations and institutions have in common?

They support the social organization of a community. Depending on the community's culture and the context that the community has to survive in and adapt to, they all serve different functions.

How do culture and other factors affect the leadership of a community?

The information above showed that culture and other factors (social, economic, historical, and political) have an effect on the way a community organizes itself for self-help and support. The same can be said about leadership. There are different levels and types of leaders that support the social organization of a community. Sometimes, we make the mistake of assuming that there is only one leader in a community or that a leader has to look a certain way. Just as we respect and value the cultural diversity of communities, we have to respect and value the diversity of leadership.

What qualities do you think a leader should have?

In every ethnic or cultural group there are different individuals who are regarded as leaders by members of the group. Every leader has a place and a role in his or her community. Leaders can be categorized by type (e.g., political, religious, social), by issue (e.g., health, education, economic development), by rank (e.g., president, vice president), by place (e.g., neighborhood block, county, city, state, country), by age (e.g., elderly, youth), and so on.

Let's use the same communities described before. In Chinese communities, the leader is typically the head of the family. If family refers to a grandfather, father, mother, sons and daughters, and grandchildren, then the leader is the grandfather. If family refers to the congregation of a church, the leader is the pastor. If family refers to a clan, the leader is the President of the clan's association (or hui guan ).

In African American communities, the leader is typically a spiritual leader. A leader can also be someone who is successful in overcoming the barriers of institutionalized racism and provide opportunities for other African Americans to be treated equally by others in the mainstream society (e.g., a business person, an educator, or an elected official).

In Central American communities, the leader is also typically a spiritual leader. It can also be the coach of a soccer team or the president of an association that links a city in Central America with one in another country.

What do all these leaders have in common?

They provide guidance, they have influence over others, others respect them, they respond to the needs of others, and they put the welfare of others above their own. Every leader serves a specific function within the social organization of a community; however, the same type of leader in one community does not necessarily have the same role in another community. For example, a spiritual leader in a Chinese community is not regarded as a political leader, as he might be in the African American community.

What did you learn from the above information and examples?

How can you, the community builder, learn about the social organization of other ethnic and cultural groups?

• Go into the process with an open mind.
• Don't assume that the same leader, organization, or institution serves the same function across groups.
• Keep in mind that the social organization and leadership of a group is influenced by its culture, history, reasons for migration, geographic proximity to its homeland, economic success, intra-group tensions, and the way it fits into the political and social context of its new and surrounding society.
• Look for the formal and informal networks.
• Interview members of a group and ask where and whom they go to for help or when they have a problem.

Keep in mind : Among different groups, the church has different functions. For example, Korean and Chinese churches do not have strong political functions compared to Latino or African American churches. Korean churches serve their members socially by providing a structure and process for fellowship and sense of belonging, maintenance of ethnic identity and native traditions, social services, and social status. Korean pastors consider their churches as sanctuaries for their members and do not wish to burden them with messages related to political or economic issues. Instead, they focus on providing counseling and educational services to Korean families as well as clerical and lay positions for church members. Korean immigrants hold these positions in high regard.

What are examples of social networks and ethnic organizations that a community builder can use to learn about the social organization of a group, to identify and engage its leaders?

The section before emphasized the importance of learning about the social organization and leadership of various groups in a community so that you can tap into the appropriate resources and assets of each group. You understand that different organizations, institutions, and leaders play different roles in each group. Where do you start? How do you go about getting that knowledge?

Identify natural gathering points and traditions related to social gatherings . Tapping into natural gathering points and traditions related to social gatherings are excellent ways to identify and engage the local leaders and build community relationships. For example, in the Filipino community, tea time is a common practice due to historical European influence. Therefore, "tea meetings" in restaurants are useful for attracting community members to discuss issues and to ask how to involve them in community building efforts. Ethnic grocery stores also play a major role in distributing information to large numbers of people. These stores frequently have bulletin boards where notices are posted about all kinds of activities in that community. In addition, cultural celebrations draw large crowds and provide an effective avenue for outreach. Attend these gatherings. Find out who sponsored and organized them. Talk to the people who attend them. Ask them how they found out about the gatherings. Ask them who you should contact if you wanted more information about the gatherings.

Build on the informal networks of women . One way to engage a racial, ethnic, or cultural group is to tap into the informal networks of women. Go to places where women tend to go, such as the grocery store, the school their children attend, and the hair salon. Ask the parent coordinator at the school if you could speak to some of the mothers. It is likely that you will be able to identify one or more women who are respected by their peers and to whom everyone tells their problems.

Mujeres Unidas y Activas, a women's organization was born when a project that brought together women from various cultures showed that the women experienced similar concerns (e.g., public health issues related to their housing conditions, domestic abuse, concern for their children's education). After the project was completed, the women felt the need to continue to meet informally for mutual support. The network eventually became an organization that is involved in addressing issues that concern women.

Gain entry and credibility through traditional leadership structures . The approach is applicable to any group with a traditional leadership structure serving as a gatekeeper to its members. If you already understand the traditional leadership structure, use it to get support for what you are doing.

Keep in mind: Engaging the traditional leadership structures in some communities may perpetuate class, gender, or other differences. For example, the traditional leadership structure in Middle Eastern communities tends to be patriarchal. By choosing to engage the male leaders as a way to involve the larger community, you may be reinforcing that culture's treatment of women. Community builders must always be aware of the extent to which they might encounter and be required to address cultural traditions that reinforce inequities. At the same time, you have to be aware that by bypassing or trying to expand the traditional power structure, you may be sacrificing credibility with the community or, at the very least, losing some of the most powerful community leaders. If you think there's a need to change some aspects of the culture in a community that is not your own, it makes much more sense to work through members of that community, rather than challenging the leaders directly. Over time, you may be able to convince them, but you have to approach them in a way that doesn't rob them of dignity or belittle customs that have been taken for granted for generations.

Identify and work with the "bridge generation." Young people are the ideal bridge in most communities, especially in immigrant communities, because they are raised in traditional ways but schooled in the ways of the dominant culture. Young people typically accompany their parents to the clinic, school, faith institution, and many other places. Sometimes, they translate for their non-English speaking parents. Therefore, they are likely to know where their parents go for help and who organizes the events in their community.

Ask national organizations that serve and advocate on behalf of different racial, ethnic, and cultural groups for assistance.

National organizations with special concerns have become powerful forces in linking immigrants to mainstream American institutions. Examples include the American Physicians of Indian Origin, Japanese American Citizens League, National Association of Latino Elected and Appointed Officials Education Fund, Mexican-American Legal Defense Fund, National Association for the Advancement of Colored People, and the National Asian Pacific Center on Aging. These organizations play a more extensive role than faith-based institutions, community centers, or cultural programs do in bridging immigrant traditions with mainstream American institutions and values. As a community builder, you might want to engage these organizations if your community building effort is focused on advocacy for a specific issue.

Take advantage of programs that serve large numbers of immigrants . English as a Second or Other Language classes (ESOL) and citizenship workshops often attract large numbers of immigrants, particularly recent newcomers, and provide another way to reach them. Many of these programs are conducted on weekends and evenings.Even though their primary intent is to teach new immigrants how to function biculturally, they can also become social support systems. If you want to talk to or engage large numbers of people, try the ESOL classes and citizenship workshops.

Take advantage of ethnic neighborhoods . In places like Chinatown, Koreatown, and Little India, there are many businesses and organizations that serve the needs of the residents. Go to these neighborhoods, walk through them, and look for community centers, mutual aid organizations, and other businesses that advertise programs or attract larger numbers of people.

How else can you find out more about a community?

• Find an informant from that community and utilize his or her contacts to guide you toward other community members and leaders.
• Spend time at places that are frequented by members of the target group and talk to people there.
• Scan the neighborhood and/or ethnic newspaper for articles about major events and activities in a community and the organizations that sponsor them.
• Contact the editor of the newspaper to ask his/her opinion about who the leaders are in a community.
• Go to the ethnic grocery or convenience stores to review the announcements about events and other activities and the organizations that sponsor them.
• Look in the phone directory or search the Internet for a list of organizations that support a communinty.

Keep in mind: Relationship building and trust building are fundamental parts of the work, especially in cultures that may be less familiar to you and/or those that have experienced racism and other forms of oppression. Getting to know people and gaining their trust takes time, patience, and flexibility.

What are the challenges that you should be aware of and how can the challenges be overcome?

You must remember NOT to make any promises to the leader about anything until you have had the opportunity to speak to as many individuals as possible and determined the most appropriate leader to involve in the effort. Also, don't get drawn into the discussions about the merits or weaknesses of other leaders. Don't share information about what other leaders might or might not have said already. Just listen.

You have to consider several factors before you begin to engage any of the leaders in the community. How were previous community building efforts, if any, initiated in the past? Who initiated them? Was the effort effective? If not, what happened? This knowledge would help you understand the attitudes toward you and the community building you are involved in. You might also want to consider establishing an advisory group made up of leaders from different groups to help announce and plan the effort

Don't be afraid to acknowledge your ignorance. Display humility, respect the influence of each leader, and ask to be educated. You might consider starting off the conversation with a statement such as, "I know very little about your culture, but I understand that it is important to learn about it so that the community building effort I'm involved in can build on your cultural strengths and will not make assumptions about your group's needs. I really appreciate the time you are taking to talk to me and I look forward to learning from you."

• When working in a diverse community that is made up of two or more racial, ethnic, or cultural groups, it is unlikely that any one community builder will have all the linguistic skills and cultural knowledge needed to relate to all the groups. At the same time, you, the community builder may be a member of one of the groups. You must be aware of the advantages and disadvantages of working with a group of people that share your culture (e.g., a Chinese community builder working in a Chinese community). You have the advantage of already knowing the culture and the language. A disadvantage is that the informant may expect you to play favoritism because you "owe" your community.

A team made up of community builders from different racial, ethnic, and cultural backgrounds would allow for the ability to relate to a wide range of experiences, to speak multiple languages, and to empathize with the variety of challenges that community leaders face. It would also help to avoid some of the expectations and misperceptions about whom you represent and who would benefit from your effort. Furthermore, working in diverse community building teams set an example for the leaders of a group and across groups.

Maintain a neutral perspective and don't get drawn into discussions about other leaders. Reach out to as many types of leaders as possible. Explain that you are just in the information gathering stage; however, make note of the tensions so that you can be prepared to facilitate any potential conflicts in the future if those leaders happen to participate more extensively in the community building effort.

You could identify outside resources and expertise to help them or you could serve as a coach to the local group. This process itself can be a useful community building strategy.

Online Resources

Brown University Training Materials :  Cultural Competence and Community Studies: Concepts and Practices for Cultural Competence . The Northeast Education Partnership provides online access to PowerPoint training slides on topics in research ethics and cultural competence in environmental research. These have been created for professionals/students in environmental sciences, health, and policy; and community-based research.

Chapter 8: Respect for Diversity in the "Introduction to Community Psychology" explains cultural humility as an approach to diversity, the dimensions of diversity, the complexity of identity, and important cultural considerations.

Diversity, Equity and Inclusion in Nonprofit Organizations by Sean Thomas-Breitfeld and Frances Kunreuther, from the International Encyclopedia of Civil Society.

Study, Discussion and Action on Issues of Race, Racism and Inclusion  - a partial list of resources utilized and prepared by Yusef Mgeni.

Print Resources

Casinitz, P. (1992). Caribbean New York. Ithaca, NY: Cornell University Press.

Cordoba, C. (1995). Organizing with Central-American immigrants in the United States . In F.Rivera & J.Erlich (Eds.), Community organizing in a diverse society (pp. 177-196). Needham Heights, MA: Simon & Schuster.

Feagin, J. & Feagin, C. (1999). Racial and ethnic relations . Upper Saddle River, NJ: Simon & Schuster.

Hamilton, N. & Chinchilla, N.S. (2001). Seeking Community In A Global City . Philadelphia: Temple University Press.

Hofstede, G. (1997). Culture and organizations . New York, NY: McGraw-Hill.

Karpathakis, A. (1999). Home society politics and immigrant political incorporations: The case of Greek immigrants in New York City . International Migration Review, 31 (4), pp. 55-78.

Lee, K. (2002). Lessons learned about civic participation among immigrants (draft). Report to the Community Foundation for the National Capital Region, Washington, DC.

Lee, P. (1995). Organizing in the Chinese-American community: Issues, strategies, and alternatives . In F.Rivera & J.Erlich (Eds.), Community organizing in a diverse society (pp. 113-142). Needham Heights, MA: Simon & Schuster.

Leonard, K. (1997). The South Asian Americans. Westport, CT: Greenwood Press.

Min, P.G. (2000). The structure and social functions of Korean immigrant churches in the United States. In Zhou, M., & Gatewood, J. (eds.). Contemporary Asian American: A Multidisplinary Reader. New York: New York University Press.

Perkins, J. (Ed.). (1995). Restoring at-risk communities . Grand Rapids, MI: Baker Books.

Warren, M. (2001). Dry bones ratting. Princeton, NJ: Princeton University Press.

Want to create or adapt books like this? Learn more about how Pressbooks supports open publishing practices.

Chapter 6. Groups and Organizations

Learning objectives.

6.1. Types of Groups

• Understand primary and secondary groups as two key sociological groups
• Recognize in-groups and out-groups as subtypes of primary and secondary groups
• Define reference groups

6.2. Groups and Networks

• Determine the distinction between groups, social networks, and formal organizations
• Analyze the dynamics of dyads, triads, and larger social networks
• Distinguish between different styles of leadership
• Explain how conformity is impacted by groups
• Understand why groups and networks are more than the sum of their parts

6.3. Formal Organizations

• Understand the different types of formal organizations
• Categorize the characteristics of bureaucracies
• Analyze the opposing tendencies of bureaucracy toward efficiency and inefficiency
• Identify the concepts of the McDonaldization of society and the McJob as aspects of the process of rationalization

Introduction to Groups and Organizations

The punk band NOFX is playing outside in Los Angeles. The music is loud, the crowd pumped up and excited. But neither the lyrics nor the people in the audience are quite what you might expect. Mixed in with the punks and young rebel students are members of local unions, from well-dressed teachers to more grizzled labour leaders. The lyrics are not published anywhere but are available on YouTube: “We’re here to represent/The 99 percent/Occupy, occupy, occupy.” The song: “Wouldn’t It Be Nice If Every Movement Had a Theme Song” (Cabrel 2011).

At an Occupy camp in New York, roughly three dozen members of the Facilitation Working Group, a part of the General Assembly, take a steady stream of visitors with requests at their unofficial headquarters. One person wants a grant for $1,500 to make herbal medications available to those staying at the park. Another wants to present Native American peace principles derived from the Iroquois Confederacy. Yet another has a spreadsheet that he wants used as an evaluation tool for the facilitators. A group of women press for more inclusive language to be used in the “Declaration of the Occupation” document so that racial and women’s concerns are recognized as central to the movement.

In Victoria, B.C., a tent community springs up in Centennial Square outside city hall, just like tent cities in other parts of the country. Through the “horizontal decision-making process” of daily general assemblies, the community decides to change its name from Occupy Victoria to the  People’s Assembly of Victoria because of the negative colonial connotations of the word “occupy” for aboriginal members of the group. As the tent cities of the Occupy movement begin to be dismantled, forcibly in some cases, a separate movement, Idle No More, emerges to advocate for aboriginal justice.

Numerous groups make up the Occupy movement, yet there is no central movement leader. What makes a group something more than just a collection of people? How are leadership functions and styles established in a group dynamic?

Most people have a sense of what it means to be part of some kind of a group, whether it is a social movement, sports team, school club, or family. Groups connect us to others through commonalities of geography, interests, race, religion, and activities. But for the groups of people protesting from New York City to Victoria, B.C., and in the hundreds of cities in between, their connection within the Occupy Wall Street movement is harder to define. What unites these people? Are homeless people truly aligned with law school students? Do aboriginal people genuinely feel for the environmental protests against pipelines and fish farming?

Groups are prevalent in our social lives and provide a significant way to understand and define ourselves—both through groups we feel a connection to and those we do not. Groups also play an important role in society. As enduring social units, they help foster shared value systems and are key to the structure of society as we know it. There are four pri mary sociological perspectives for studying groups: functionalist, critical, feminist, and symbolic interactionist. We can look at the Occupy movement through the lenses of these methods to better understand the roles and challenges that groups offer.

The functionalist perspective is a big-picture, macro-level view that looks at how different aspects of society are intertwined. This perspective is based on the idea that society is a well-balanced system with all parts necessary to the whole. It studies the functions these parts play in the reproduction of the whole. In the case of the Occupy movement, a functionalist might look at what macro-level needs the movement serves. Structural functionalism recognizes that there are tensions or conflicts between different structural elements of the system. The huge inequalities generated by the economic system might function positively as part of the incentive needed for people to commit themselves to risky economic ventures, but they conflict with the normative structure of the political decision-making system based on equality and democratic principles. The Occupy movement forces both haves and have-nots to pay attention to the imbalances between the economic and political systems. Occupy emerges as an expression of the disjunction between these two systems and functions as a means of initiating a resolution of the issues.

The critical perspective is another macroanalytical view, one that focuses on the genesis and growth of inequality. A critical theorist studying the Occupy movement might look at how business interests have manipulated the system to reduce financial regulations and corporate taxes over the last 30 years. In particular, they would be interested in how these led to the financial crisis of 2008 and the increasing inequality we see today. The slogan, “We are the 99%,” emblematic of the Occupy movement, refers to the massive redistribution of wealth from the middle class to the upper class. Even when the mismanagement of the corporate elite (i.e., the “1%”) had threatened the stability of people’s livelihoods and the entire global economy in the financial meltdown of 2008, and even when their corporations and financial institutions were receiving bailouts from the American and Canadian governments, their personal income, bonuses, and overall share of social wealth increased.

Feminist analysis of the Occupy movement would be interested in the connection  between contemporary capitalism and patriarchy. Why are women the poorest of the poor? They would also be interested in the type of organizational models used by the Occupy movement to understand and address the resulting issues of power structure  and economic injustice. The consciousness-raising techniques and non-hierarchical decision-making processes developed by feminists in the 1960s and 1970s were, in fact, incorporated into the daily political activities of the Occupy movement in order to extend the critique of corporate greed and financial institutions to largely invisible issues of privilege and daily, personal struggle. Occupy Montreal adopted the concept of stepping back or “progressive stack” in their meetings. Men and other dominant movement figures were encouraged to step back from monopolizing the conversation so that a diversity of opinions and experiences could be heard.  “We are not here to reproduce the same monopolization of voice and power as the ‘1%,’ we are here to diversify spaces for radical inclusion” (Boler 2012).

A fourth perspective is the symbolic interactionist perspective. This method of analyzing groups takes a micro-level view. Instead of studying the big picture, these researchers look at the day-to-day interactions of groups. Studying these details, the interactionist looks at issues like leadership style, communicative interactions, and group dynamics. In the case of the Occupy movement, interactionists might ask, “How does a non-hierarchical organization work?”; “How is the social order of a diverse group maintained when there are no formal regulations in place?”; “What are the implicit or tacit rules such groups rely on?”; “How do members come to share a common set of meanings concerning what the movement is about?”

At one point during the occupation of Wall Street, speakers like Slovenian social critic and philosopher Slavoj Zizek were obliged to abandon the use of microphones and amplification to comply with noise bylaws. They gave their speeches one line at a time and the people within earshot repeated the lines so that those further away could hear. The symbolic interactionist would be interested in examining how this communicational format, despite its cumbersome nature, could come to be an expression of group solidarity.

6.1. Types of Groups

Most of us feel comfortable using the word “group” without giving it much thought. But what does it mean to be part of a group? The concept of a group is central to much of how we think about society and human interaction. As Georg Simmel (1858–1915) put it, “[s]ociety exists where a number of individuals enter into interaction” (1908). Society exists in groups. For Simmel, society did not exist otherwise. What fascinated him was the way in which people mutually attune to one another to create relatively enduring forms. In a group, individuals behave differently than they would if they were alone. They conform, they resist, they forge alliances, they cooperate, they betray, they organize, they defer gratification, they show respect, they expect obedience, they share, they manipulate, etc. Being in a group changes their behaviour and their abilities. This is one of the founding insights of sociology: the whole is greater than the sum of its parts. The group has properties over and above the properties of its individual members. It has a reality sui generis , of its own kind. But how exactly does the whole come to be greater?

Defining a Group

How can we hone the meaning of the term group more precisely for sociological purposes? The term is an amorphous one and can refer to a wide variety of gatherings, from just two people (think about a “group project” in school when you partner with another student), a club, a regular gathering of friends, or people who work together or share a hobby. In short, the term refers to any collection of at least two people who interact with some frequency and who share a sense that their identity is somehow aligned with the group. Of course, every time people gather, they do not necessarily form a group. An audience assembled to watch a street performer is a one-time random gathering. Conservative-minded people who come together to vote in an election are not a group because the members do not necessarily interact with one another with some frequency. People who exist in the same place at the same time, but who do not interact or share a sense of identity—such as a bunch of people standing in line at Starbucks—are considered an  aggregate , or a crowd. People who share similar characteristics but are not otherwise tied to one another in any way are considered a category .

An example of a category would be Millennials, the term given to all children born from approximately 1980 to 2000. Why are Millennials a category and not a group? Because while some of them may share a sense of identity, they do not, as a whole, interact frequently with each other.

Interestingly, people within an aggregate or category can become a group. During disasters, people in a neighbourhood (an aggregate) who did not know each other might become friendly and depend on each other at the local shelter. After the disaster ends and the people go back to simply living near each other, the feeling of cohesiveness may last since they have all shared an experience. They might remain a group, practising emergency readiness, coordinating supplies for next time, or taking turns caring for neighbours who need extra help. Similarly, there may be many groups within a single category. Consider teachers, for example. Within this category, groups may exist like teachers’ unions, teachers who coach, or staff members who are involved with the school board.

Types of Groups

Sociologist Charles Horton Cooley (1864–1929) suggested that groups can broadly be divided into two categories: primary groups and secondary groups (Cooley 1909). According to Cooley, primary groups play the most critical role in our lives. The primary group is usually fairly small and is made up of individuals who generally engage face-to-face in long-term, emotional ways. This group serves emotional needs: expressive functions rather than pragmatic ones. The primary group is usually made up of significant others—those individuals who have the most impact on our socialization. The best example of a primary group is the family.

Secondary groups are often larger and impersonal. They may also be task focused and time limited. These groups serve an instrumental function rather than an expressive one, meaning that their role is more goal or task oriented than emotional. A classroom or office can be an example of a secondary group. Neither primary nor secondary groups are bound by strict definitions or set limits. In fact, people can move from one group to another. A graduate seminar, for example, can start as a secondary group focused on the class at hand, but as the students work together throughout their program, they may find common interests and strong ties that transform them into a primary group.

Peter Marsden (1987) refers to one’s group of close social contacts as a core discussion group . These are individuals with whom you can discuss important personal matters or with whom you choose to spend your free time. Christakis and Fowler (2009) found that the average North American had four close personal contacts. However, 12 percent of their sample had no close personal contacts of this sort, while 5 percent had more than eight close personal contacts. Half of the people listed in the core discussion group were characterized as friends, as might be expected, but the other half included family members, spouses, children, colleagues, and professional consultants of various sorts. Marsden’s original research from the 1980s showed that the size of the core discussion group decreases as one ages, there was no difference in size between men and women, and those with a post-secondary degree had core discussion groups almost twice the size of those who had not completed high school.

Making Connections: Careers in Sociology

Best friends she’s never met.

Writer Allison Levy worked alone. While she liked the freedom and flexibility of working from home, she sometimes missed having a community of coworkers, both for the practical purpose of brainstorming and the more social “water cooler” aspect. Levy did what many do in the internet age: she found a group of other writers online through a web forum. Over time, a group of approximately 20 writers, who all wrote for a similar audience, broke off from the larger forum and started a private invitation-only forum. While writers in general represent all genders, ages, and interests, it ended up being a collection of 20- and 30-something women who comprised the new forum—they all wrote fiction for children and young adults.

At first, the writers’ forum was clearly a secondary group united by the members’ professions and work situations. As Levy explained, “On the internet, you can be present or absent as often as you want. No one is expecting you to show up.” It was a useful place to research information about different publishers and who had recently sold what, and to track industry trends. But as time passed, Levy found it served a different purpose. Since the group shared other characteristics beyond their writing (such as age and gender), the online conversation naturally turned to matters such as childrearing, aging parents, health, and exercise. Levy found it was a sympathetic place to talk about any number of subjects, not just writing. Further, when people didn’t post for several days, others expressed concern, asking whether anyone had heard from the missing writers. It reached a point where most members would tell the group if they were travelling or needed to be offline for a while.

The group continued to share. One member on the site who was going through a difficult family illness wrote, “I don’t know where I’d be without you women. It is so great to have a place to vent that I know isn’t hurting anyone.” Others shared similar sentiments.

So is this a primary group? Most of these people have never met each other. They live in Hawaii, Australia, Minnesota, and across the world. They may never meet. Levy wrote recently to the group, saying, “Most of my ‘real-life’ friends and even my husband don’t really get the writing thing. I don’t know what I’d do without you.” Despite the distance and the lack of physical contact, the group clearly fills an expressive need.

In-Groups and Out-Groups

One of the ways that groups can be powerful is through inclusion, and its inverse, exclusion. In-groups and out-groups are subcategories of primary and secondary groups that help identify this dynamic. Primary groups consist of both in-groups and out-groups, as do secondary groups. The feeling that one belongs in an elite or select group is a heady one, while the feeling of not being allowed in, or of being in competition with a group, can be motivating in a different way. Sociologist William Sumner (1840–1910) developed the concepts of in-group and out-group to explain this phenomenon (Sumner 1906). In short, an in-group is the group that an individual feels he or she belongs to, and believes it to be an integral part of who he or she is. An out-group, conversely, is a group someone doesn’t belong to; often there may be a feeling of disdain or competition in relation to an out-group. Sports teams, unions, and secret societies are examples of in-groups and out-groups; people may belong to, or be an outsider to, any of these.

While these affiliations can be neutral or even positive, such as the case of a team-sport competition, the concept of in-groups and out-groups can also explain some negative human behaviour, such as white supremacist movements like the Ku Klux Klan, or the bullying of gay or lesbian students. By defining others as “not like us” and inferior, in-groups can end up practicing ethnocentrism, racism, sexism, ageism, and heterosexism—manners of judging others negatively based on their culture, race, sex, age, or sexuality. Often, in-groups can form within a secondary group. For instance, a workplace can have cliques of people, from senior executives who play golf together, to engineers who write code together, to young singles who socialize after hours. While these in-groups might show favouritism and affinity for other in-group members, the overall organization may be unable or unwilling to acknowledge it. Therefore, it pays to be wary of the politics of in-groups, since members may exclude others as a form of gaining status within the group.

Making Connections: the Big Pictures

Bullying and cyberbullying: how technology has changed the game.

Most of us know that the old rhyme “sticks and stones may break my bones, but words will never hurt me” is inaccurate. Words can hurt, and never is that more apparent than in instances of bullying. Bullying has always existed, often reaching extreme levels of cruelty in children and young adults. People at these stages of life are especially vulnerable to others’ opinions of them, and they’re deeply invested in their peer groups. Today, technology has ushered in a new era of this dynamic. Cyberbullying is the use of interactive media by one person to torment another, and it is on the rise. Cyberbullying can mean sending threatening texts, harassing someone in a public forum (such as Facebook), hacking someone’s account and pretending to be him or her, posting embarrassing images online, and so on. A study by the Cyberbullying Research Center found that 20 percent of middle-school students admitted to “seriously thinking about committing suicide” as a result of online bullying (Hinduja and Patchin 2010). Whereas bullying face-to-face requires willingness to interact with your victim, cyberbullying allows bullies to harass others from the privacy of their homes without witnessing the damage firsthand. This form of bullying is particularly dangerous because it’s widely accessible and therefore easier to accomplish.

Cyberbullying, and bullying in general, made international headlines in 2012 when a 15-year-old girl, Amanda Todd, in Port Coquitlam, B.C., committed suicide after years of bullying by her peers and internet sexual exploitation. A month before her suicide, she posted a YouTube video in which she recounted her story. It began in grade 7 when she had been lured to reveal her breasts in a webcam photo. A year later, when she refused to give an anonymous male “a show,” the picture was circulated to her friends, family, and contacts on Facebook. Statistics Canada  report that 7 percent of internet users aged 18 and over have been cyberbullied, most commonly (73 percent) by receiving threatening or aggressive emails or text messages. Nine percent of adults who had a child at home aged 8 to 17 reported that at least one of their children had been cyberbullied. Two percent reported that their child had been lured or sexually solicited online (Perreault, 2011).

In the aftermath of Amanda Todd’s death, most provinces enacted strict guidelines and codes of conduct obliging schools to respond to cyberbullying and encouraging students to come forward to report victimization.  In 2013, the federal government proposed Bill C-13—the  Protecting Canadians from Online Crime Act–which would make it illegal to share an intimate image of a person without that person’s consent. (Critics however note that the anti-cyberbullying provision in the bill is only a minor measure among many others that expand police powers to surveil all internet activity.) Will these measures change the behaviour of would-be cyberbullies? That remains to be seen. But hopefully communities can work to protect victims before they feel they must resort to extreme measures.

Reference Groups

A reference group is a group that people compare themselves to—it provides a standard of measurement. In Canadian society, peer groups are common reference groups. Children, teens, and adults pay attention to what their peers wear, what music they like, what they do with their free time—and they compare themselves to what they see. Most people have more than one reference group, so a middle-school boy might look not only at his classmates but also at his older brother’s friends and see a different set of norms. And he might observe the antics of his favourite athletes for yet another set of behaviours.

Some other examples of reference groups can be one’s church, synagogue, or mosque; one’s cultural centre, workplace, or family gathering; and even one’s parents. Often, reference groups convey competing messages. For instance, on television and in movies, young adults often have wonderful apartments, cars, and lively social lives despite not holding a job. In music videos, young women might dance and sing in a sexually aggressive way that suggests experience beyond their years. At all ages, we use reference groups to help guide our behaviour and show us social norms. So how important is it to surround yourself with positive reference groups? You may never meet or know a reference group, but it still impacts and influences how you act. Identifying reference groups can help you understand the source of the social identities you aspire to or want to distance yourself from.

Making Connections: Sociology in the Real World

University: a world of in-groups, out-groups, and reference groups.

For a student entering university, the sociological study of groups takes on an immediate and practical meaning. After all, when we arrive someplace new, most of us look around to see how well we fit in or stand out in the ways we want. This is a natural response to a reference group, and on a large campus, there can be many competing groups. Say you are a strong athlete who wants to play intramural sports, but your favourite musicians are a local punk band. You may find yourself engaged with two very different reference groups.

These reference groups can also become your in-groups or out-groups. For instance, different groups on campus might solicit you to join. Are there student-union-sponsored clubs at your school? Is there a club day when the student clubs set up tables and displays? The spelunking club, the Aikido club, the square dance club, the Conservative Party club, the Green Party club, the chess club, the jazz club, the kayak club, the tightrope walkers club, the peace and disarmament club, the French club, the young women in business club—enumerable clubs will try to convince students to join them. While most clubs are pretty casual, along with a shared interest comes many subtle cues about what sorts of people will fit in and what sorts will not. While most campus groups refrain from insulting competing groups, there is a definite sense of an in-group versus an out-group. “Them?” a member might say, “They’re all right, but they are pretty geeky.” Or, “Only really straight people join that group.” This immediate categorization into in-groups and out-groups means that students must choose carefully, since whatever group they associate with will not just define their friends—it may also define types of people with whom they will not associate.

6.2. Groups and Networks

Dyads, triads, and social networks.

A small group is typically one where the collection of people is small enough that all members of the group know each other and share simultaneous interaction, such as a nuclear family, a dyad, or a triad. Georg Simmel wrote extensively about the difference between a  dyad , or two-member group, and a  triad , a three-member group (Simmel 1902 (1950)). No matter what the content of the groups is—business, friendship, family, teamwork, etc.—the dynamic or formal qualities of the groups differ simply by virtue of the number of individuals involved. In a dyad, if one person withdraws, the group can no longer exist. Examples include a divorce, which effectively ends the “group” of the married couple, or two best friends never speaking again. Neither of the two members can hide what he or she has done behind the group, nor hold the group responsible for what he or she has failed to do.

In a triad, however, the dynamic is quite different. If one person withdraws, the group lives on. A triad has a different set of relationships. If there are three in the group, two-against-one dynamics can develop and the potential exists for a majority opinion on any issue. At the same time, the relationships in a triad cannot be as close as in a dyad because a third person always intrudes. Where a group of two is both closer and more unstable than a group of three, because it rests on the immediate, ongoing reciprocity of the two members, a group of three is able to attain a sense of super-personal life, independent of the members.

The difference between a dyad and a triad is an example of network analysis. A social network  is a collection of people tied together by a specific configuration of connections. They can be characterized by the number of people involved, as in the dyad and triad, but also in terms of their structures (who is connected to whom) and functions (what flows across ties). The particular configurations of the connections determine how networks are able to do more things and different things than individuals acting on their own could. Networks have this effect, regardless of the content of the connections or persons involved.

For example, if one person phones 50 people one after the other to see who could come out to play ball hockey on Wednesday night, it would take a long time to work through the phone list. The structure of the network would be one in which the telephone caller has an individual connection with each of the 50 players, but the players themselves do not necessarily have any connections with each other. There is only one node in the network. On the other hand, if the telephone caller phones five key (or nodal) individuals, who would then call five individuals, and so on, then the telephone calling would be accomplished much more quickly. A telephone tree like this has a different network structure than the single telephone caller model does and can therefore accomplish the task much more efficiently and quickly. Of course the responsibility is also shared so there are more opportunities for the communication network to break down.

Network analysis is interesting because much of social life can be understood as operating outside of either formal organizations or traditional group structures. Social media like Twitter or Facebook connect people through networks. One’s posts are seen by friends, but also by friends of friends. The revolution in Tunisia in 2010–2011 was aided by social media networks, which were able to disseminate an accurate, or alternate, account of the events as they unfolded, even while the official media characterized the unrest as vandalism and terrorism (Zuckerman 2011). On the other hand, military counterinsurgency strategies trace cell phone connections to model the networks of insurgents in asymmetrical or guerilla warfare. Increased network densities indicate the ability of insurgents to mount coordinated attacks (Department of the Army 2006). The amorphous nature of global capital and the formation of a global capitalist class consciousness can also be analyzed by mapping interlocking directorates; namely, the way institutionalized social networks are established between banks and corporations in different parts of the world through shared board members (Carroll 2010).

Christakis and Fowler (2009) argue that social networks are influential in a wide range of social aspects of life including political opinions, weight gain, and happiness. They develop Stanley Milgram’s claim that there is only six degrees of separation between any two individuals on Earth by adding that in a network, it can be demonstrated that there are also three degrees of influence. That is, one is not only influenced by one’s immediate friends and social contacts, but by their friends, and their friends’ friends.  For example, an individual’s chance of becoming obese increases 57 percent if a friend becomes obese; it increases by 20 percent if it is a friend’s friend who becomes obese; and it increases 10 percent if it is a friend’s friend’s friend who becomes obese. Beyond the third degree of separation, there is no measurable influence.

Large Groups

It is difficult to define exactly when a small group becomes a large group. One step might be when there are too many people to join in a simultaneous discussion. Another might be when a group joins with other groups as part of a movement that unites them. These larger groups may share a geographic space, such as Occupy Montreal or the People’s Assembly of Victoria, or they might be spread out around the globe. The larger the group, the more attention it can garner, and the more pressure members can put toward whatever goal they wish to achieve. At the same time, the larger the group becomes, the more the risk grows for division and lack of cohesion.

Group Leadership

Often, larger groups require some kind of leadership. In small, primary groups, leadership tends to be informal. After all, most families don’t take a vote on who will rule the group, nor do most groups of friends. This is not to say that de facto leaders don’t emerge, but formal leadership is rare. In secondary groups, leadership is usually more overt. There are often clearly outlined roles and responsibilities, with a chain of command to follow. Some secondary groups, like the army, have highly structured and clearly understood chains of command, and many lives depend on those. After all, how well could soldiers function in a battle if they had no idea whom to listen to or if different people were calling out orders? Other secondary groups, like a workplace or a classroom, also have formal leaders, but the styles and functions of leadership can vary significantly.

Leadership function refers to the main focus or goal of the leader. An instrumental leader is one who is goal oriented and largely concerned with accomplishing set tasks. An army general or a Fortune 500 CEO would be an instrumental leader. In contrast, expressive leaders are more concerned with promoting emotional strength and health, and ensuring that people feel supported. Social and religious leaders—rabbis, priests, imams, and directors of youth homes and social service programs—are often perceived as expressive leaders. There is a longstanding stereotype that men are more instrumental leaders and women are more expressive leaders. Although gender roles have changed, even today many women and men who exhibit the opposite-gender manner can be seen as deviants and can encounter resistance. Former U.S. Secretary of State and presidential candidate Hillary Clinton provides an example of how society reacts to a high-profile woman who is an instrumental leader. Despite the stereotype, Boatwright and Forrest (2000) have found that both men and women prefer leaders who use a combination of expressive and instrumental leadership.

In addition to these leadership functions, there are three different leadership styles . Democratic leaders encourage group participation in all decision making. These leaders work hard to build consensus before choosing a course of action and moving forward. This type of leader is particularly common, for example, in a club where the members vote on which activities or projects to pursue. These leaders can be well liked, but there is often a challenge that the work will proceed slowly since consensus building is time-consuming. A further risk is that group members might pick sides and entrench themselves into opposing factions rather than reaching a solution. In contrast, a laissez-faire leader (French for “leave it alone”) is hands-off, allowing group members to self-manage and make their own decisions. An example of this kind of leader might be an art teacher who opens the art cupboard, leaves materials on the shelves, and tells students to help themselves and make some art. While this style can work well with highly motivated and mature participants who have clear goals and guidelines, it risks group dissolution and a lack of progress. As the name suggests, authoritarian leaders issue orders and assigns tasks. These leaders are clear instrumental leaders with a strong focus on meeting goals. Often, entrepreneurs fall into this mould, like Facebook founder Mark Zuckerberg. Not surprisingly, this type of leader risks alienating the workers. There are times, however, when this style of leadership can be required. In different circumstances, each of these leadership styles can be effective and successful. Consider what leadership style you prefer. Why? Do you like the same style in different areas of your life, such as a classroom, a workplace, and a sports team?

Women Leaders and the Glass Ceiling

Elizabeth May, leader of the Green Party, was voted best parliamentarian of the year in 2012 and hardest working parliamentarian in 2013. She stands out among the party leaders as both the only female and the only leader focused on changing leadership style. Among her proposals for changing leadership are reducing centralization and hierarchical control of party leaders, allowing MPs to vote freely, decreasing narrow political partisanship, engaging in cross-partisan collaboration, and restoring respect and decorum to House of Commons debates. The focus on a collaborative, non-conflictual approach to politics is a component of her expressive leadership style, typically associated with female leadership qualities.

However, as a female leader Elizabeth May is obliged to walk a tight line that does not generally apply to male politicians. According to some political analysts, women candidates face a paradox: they must be as tough as their male opponents on issues such as foreign or economic policy or risk appearing weak (Weeks 2011). However, the stereotypical expectation of women as expressive leaders is still prevalent. Consider that Hillary Clinton’s popularity surged in her 2008 campaign for the U.S. Democratic presidential nomination after she cried on the campaign trail. It was enough for the New York Times to publish an editorial, “Can Hillary Cry Her Way Back to the White House?” (Dowd 2008). Harsh, but her approval ratings soared afterwards. In fact, many compared it to how politically likable she was in the aftermath of President Clinton’s Monica Lewinsky scandal.

In the case of Elizabeth May, many pundits believed that she won the 2008 election leaders debate by being firm in her criticism of government policy and being both intelligent and clear in her statements. (Notably, she was prevented from participating in the 2011 election leaders’ debate, perhaps for the same reasons.) She was able to articulate the rationale behind a national carbon tax to reduce greenhouse gases, whereas then Liberal leader Stéphane Dion seemed to struggle to explain his “Green Shift” policy.  “We tax the pollution, and we take the taxes off families,” she said (Foot 2008). The idea of winning debates and defeating opponents in a hostile environment is regarded as a masculine virtue. At the same time, May is subject to criticisms that have to do with her femininity, in a way that male politicians are not subject to similar criticisms about their masculinity. Media tycoon Conrad Black called her “a frumpy, noisy, ill-favoured, half-deranged windbag” to which, May quipped, “He’s right on one point: I certainly am frumpy. I don’t have anything like Barbara Amiel’s [Black’s well-known journalist wife] sense of style. But on the whole, I figure being attacked by Conrad Black is in its own way an accolade in this country” (Allemang 2009).

Despite the cleverness of May’s retort, the pitfalls of her situation as a female leader reflect broader issues women confront in assuming leadership roles. Whereas women have been closing the gap with men in terms of workforce participation and educational attainment over the last decades, their average income  has remained at approximately 70 percent of men’s and their representation in leadership roles (legislators, senior officials, and managers) has remained at 50 percent of men’s (i.e., men are twice as likely as women to attain leadership roles in these professions than women). In terms of the representation of women in Parliament, cabinet, and political leadership, the figures are much lower at 15 percent (despite the fact that several provinces have had women as premiers) (McInturff 2013).

One concept for describing the situation facing women’s access to leadership positions is  the glass ceiling . Whereas most of the explicit barriers to women’s achievement have been removed through legislative action, norms of gender equality, and affirmative action policies, women often get stuck at the level of middle management. There is a glass ceiling or invisible barrier that prevents them from achieving positions of leadership (Tannen 1994).  This is also reflected in gender inequality in income over time. Early in their careers men’s and women’s incomes are more or less equal but at mid-career, the gap increases significantly (McInturff 2013).

Tannen argues that this barrier exists in part because of the different work styles of men and women, in particular conversational-style differences. Whereas men are very aggressive in their conversational style and their self-promotion, women are typically consensus builders who seek to avoid appearing bossy and arrogant. As a linguistic strategy of office politics, it is common for men to say “I” and claim personal credit in situations where women would be more likely to use “we” and emphasize teamwork. As it is men who are often in the positions to make promotion decisions, they interpret women’s style of communication “as showing indecisiveness, inability to assume authority, and even incompetence” (Tannen 1994).

Because of qualities of women’s expressive leadership, which in many cases is more effective, their skills, merits, and achievements go unrecognized. In terms of political leadership, as one political analyst said bluntly, “women don’t succeed in politics—or other professions—unless they act like men. The standard for running for national office remains distinctly male” (Weeks 2011).

We all like to fit in to some degree. Likewise, when we want to stand out, we want to choose how we stand out and for what reasons. For example, a woman who loves cutting-edge fashion and wants to dress in thought-provoking new styles likely wants to be noticed within a framework of high fashion. She would not want people to think she was too poor to find proper clothes.  Conformity is the extent to which an individual complies with group norms or expectations. As you might recall, we use reference groups to assess and understand how we should act, dress, and behave. Not surprisingly, young people are particularly aware of who conforms and who does not. A high school boy whose mother makes him wear ironed button-down shirts might protest that he will look stupid—that everyone else wears T-shirts. Another high school boy might like wearing those shirts as a way of standing out. Recall Georg Simmel’s analysis of the contradictory dynamics of fashion: it represents both the need to conform and the need to stand out. How much do you enjoy being noticed? Do you consciously prefer to conform to group norms so as not to be singled out? Are there people in your class or peer group who immediately come to mind when you think about those who do, and do not, want to conform?

A number of famous experiments in the 1950s, 60s, and 70s tested the propensity of individuals to conform to authority. We have already examined the Stanford Prison experiment in Chapter 2. Within days of beginning the simulated prison experiment the random sample of university students proved themselves capable of conforming to the roles of prison guards and prisoners to an extreme degree, even though the conditions were highly artificial (Haney, Banks, and Zimbardo 1973).

Stanley Milgram conducted experiments in the 1960s on how structures of authority rendered individuals obedient (Milgram 1963). This was shortly after the Adolf Eichmann war crime trial in which Eichmann claimed that he was just a bureaucrat following orders when he helped to organize the Holocaust. Milgram had experimental subjects administer what they were led to believe were electric shocks to a subject when the subject gave a wrong answer to a question. Each time a wrong answer was given, the experimental subject was told to increase the intensity of the shock. The experiment was supposed to be testing the relationship between punishment and learning, but the subject receiving the shocks was an actor. As the experimental subjects increased the amount of voltage, the actor began to show distress, eventually begging to be released. When the subjects became reluctant to administer more shocks, Milgram (wearing a white lab coat to underline his authority as a scientist) assured them that the actor would be fine and that the results of the experiment would be compromised if the subject did not continue. Seventy-one percent of the experimental subjects were willing to continue administering shocks even beyond 285 volts even though the actor was clearly in pain and the voltage dial was labelled with warnings like “Danger: Severe shock.”

Making Connections: Sociological Research

Conforming to expectations.

Psychologist Solomon Asch (1907–1996) conducted experiments that illustrated how great the pressure to conform is, specifically within a small group (1956).  In 1951, he sat a small group of eight people around a table. Only one of the people sitting there was the true experimental subject; the rest were actors or associates of the experimenter. However, the subject was led to believe that the others were all, like him, people brought in for an experiment in visual judgments. The group was shown two cards, the first card with a single vertical line, and the second card with three vertical lines differing in length. The experimenter polled the group, asking each participant one at a time which line on the second card matched up with the line on the first card.

However, this was not really a test of visual judgment. Rather, it was Asch’s study on the pressures of conformity. He was curious to see what the effect of multiple wrong answers would be on the subject, who presumably was able to tell which lines matched. In order to test this, Asch had each planted respondent answer in a specific way. The subject was seated in such a way that he had to hear almost everyone else’s answers before it was his turn. Sometimes the non-subject members would unanimously choose an answer that was clearly wrong.

So what was the conclusion? Asch found that 37 out of 50 test subjects responded with an “obviously erroneous” answer at least once. When faced by a unanimous wrong answer from the rest of the group, the subject conformed to a mean of four of the staged answers. Asch revised the study and repeated it, wherein the subject still heard the staged wrong answers, but was allowed to write down his answer rather than speak it aloud. In this version, the number of examples of conformity—giving an incorrect answer so as not to contradict the group—fell by two-thirds. He also found that group size had an impact on how much pressure the subject felt to conform.

The results showed that speaking up when only one other person gave an erroneous answer was far more common than when five or six people defended the incorrect position. Finally, Asch discovered that people were far more likely to give the correct answer in the face of near-unanimous consent if they had a single ally. If even one person in the group also dissented, the subject conformed only a quarter as often. Clearly, it was easier to be a minority of two than a minority of one.

Asch concluded that there are two main causes for conformity: people want to be liked by the group or they believe the group is better informed than they are. He found his study results disturbing. To him, they revealed that intelligent, well-educated people would, with very little coaxing, go along with an untruth. He believed this result highlighted real problems with the education system and values in our society (Asch 1956).

What would you do in Asch’s experiment? Would you speak up? What would help you speak up and what would discourage you?

6.3. Formal Organizations

A complaint of modern life is that society is dominated by large and impersonal secondary organizations. From schools to businesses to health care to government, these organizations are referred to as formal organizations . A formal organization is a large secondary group deliberately organized to achieve its goals efficiently. Typically, formal organizations are highly bureaucratized. The term bureaucracy refers to what Max Weber termed “an ideal type” of formal organization (1922). In its sociological usage, “ideal” does not mean “best”; it refers to a general model that describes a collection of characteristics, or a type that could describe most examples of the item under discussion. For example, if your professor were to tell the class to picture a car in their minds, most students will picture a car that shares a set of characteristics: four wheels, a windshield, and so on. Everyone’s car will be somewhat different, however. Some might picture a two-door sports car while others might picture an SUV. It is possible for a car to have three wheels instead of four. However, the general idea of the car that everyone shares is the ideal type. Bureaucracies are similar. While each bureaucracy has its own idiosyncratic features, the way each is deliberately organized to achieve its goals efficiently shares a certain consistency. We will discuss bureaucracies as an ideal type of organization.

Types of Formal Organizations

Sociologist Amitai Etzioni (1975) posited that formal organizations fall into three categories.  Normative organizations , also called  voluntary organizations , are based on shared interests. As the name suggests, joining them is voluntary and typically done because people find membership rewarding in an intangible way. Compliance to the group is maintained through moral control. The Audubon Society or a ski club are examples of normative organizations.  Coercive organizations are groups that one must be coerced, or pushed, to join. These may include prison, the military, or a rehabilitation centre. Compliance is maintained through force and coercion. Goffman (1961) states that most coercive organizations are  total institutions . A total institution is one in which inmates live a controlled life apart from the rest of society and in which total resocialization takes place. The third type are  utilitarian organizations , which, as the name suggests, are joined because of the need for a specific material reward. High school or a workplace would fall into this category—one joined in pursuit of a diploma, the other in order to make money. Compliance is maintained through remuneration and rewards.

Table 6.1. Etzioni’s Three Types of Formal Organizations (Source: Etzioni 1975)

Bureaucracies

Bureaucracies are an ideal type of formal organization. Pioneer sociologist Max Weber (1922) popularly characterized a bureaucracy as having a hierarchy of authority, a clear division of labour, explicit rules, and impersonality. Bureaucracies were the basic structure of rational efficient organization, yet people often complain about bureaucracies, declaring them slow, rule-bound, difficult to navigate, and unfriendly. Let us take a look at terms that define  bureaucracy as an ideal type of formal organization to understand what they mean.

Hierarchy of authority refers to the aspect of bureaucracy that places one individual or office in charge of another, who in turn must answer to her own superiors. For example, if you are an employee at Walmart, your shift manager assigns you tasks. Your shift manager answers to the store manager, who must answer to the regional manager, and so on in a chain of command up to the CEO who must answer to the board members, who in turn answer to the stockholders. There is a clear chain of authority that enables the organization to make and comply with decisions.

A clear division of labour refers to the fact that within a bureaucracy, each individual has a specialized task to perform. For example, psychology professors teach psychology, but they do not attempt to provide students with financial aid forms. In this case, it is a clear and commonsensical division. But what about in a restaurant where food is backed up in the kitchen and a hostess is standing nearby texting on her phone? Her job is to seat customers, not to deliver food. Is this a smart division of labour?

The existence of explicit rules refers to the way in which rules are outlined, written down, and standardized. There is a continuous organization of official functions bound by rules. For example, at your college or university, student guidelines are contained within the student handbook. As technology changes and campuses encounter new concerns like cyberbullying, identity theft, and other issues, organizations are scrambling to ensure their explicit rules cover these emerging topics.

Bureaucracies are also characterized by impersonality , which takes personal feelings out of professional situations. Each office or position exists independently of its  incumbent, and clients and workers receive equal treatment. This characteristic grew, to some extent, out of a desire to eliminate the potential for nepotism, backroom deals, and other types of “irrational” favouritism, simultaneously protecting customers and others served by the organization. Impersonality is an attempt by large formal organizations to protect their members. However, the result is often that personal experience is disregarded. For example, you may be late for work because your car broke down, but the manager at Pizza Hut doesn’t care why you are late, only that you are late.

Finally, bureaucracies are, in theory at least, meritocracies , meaning that hiring and promotion are based on proven and documented skills, rather than on nepotism or random choice. In order to get into graduate school, you need to have an impressive transcript. In order to become a lawyer and represent clients, you must graduate from law school and pass the provincial bar exam. Of course, there is a popular image of bureaucracies that they reward conformity and sycophancy rather than skill or merit. How well do you think established meritocracies identify talent? Wealthy families hire tutors, interview coaches, test-prep services, and consultants to help their children get into the best schools. This starts as early as kindergarten in New York City, where competition for the most highly regarded schools is especially fierce. Are these schools, many of which have copious scholarship funds that are intended to make the school more democratic, really offering all applicants a fair shake?

There are several positive aspects of bureaucracies. They are intended to improve efficiency, ensure equal opportunities, and increase efficiency. And there are times when rigid hierarchies are needed. However, there is a clear component of irrationality within the rational organization of bureaucracies. Firstly, bureaucracies create conditions of bureaucratic alienation in which workers cannot find meaning in the repetitive, standardized nature of the tasks they are obliged to perform. As Max Weber put it, the “individual bureaucrat cannot squirm out of the apparatus in which he is harnessed… He is only a single cog in an ever‐moving mechanism which prescribes to him an essentially fixed route of march” (1922). Secondly, bureaucracies can lead to bureaucratic inefficiency and ritualism (red tape). They can focus on rules and regulations to the point of undermining the organization’s goals and purpose. Thirdly, bureaucracies have a tendency toward inertia. You may have heard the expression “trying to turn a tanker around mid-ocean,” which refers to the difficulties of changing direction with something large and set in its ways. Inertia means bureaucracies focus on perpetuating themselves rather than effectively accomplishing or re-evaluating the tasks they were designed to achieve. Finally, as Robert Michels (1911) suggested, bureaucracies are characterized by the iron law of oligarchy in which the organization is ruled by a few elites. The organization serves to promote the self-interest of oligarchs and insulate them from the needs of the public or clients.

Remember that many of our bureaucracies grew large at the same time that our school model was developed—during the Industrial Revolution. Young workers were trained and organizations were built for mass production, assembly-line work, and factory jobs. In these scenarios, a clear chain of command was critical. Now, in the information age, this kind of rigid training and adherence to protocol can actually decrease both productivity and efficiency. Today’s workplace requires a faster pace, more problem solving, and a flexible approach to work. Too much adherence to explicit rules and a division of labour can leave an organization behind. Unfortunately, once established, bureaucracies can take on a life of their own. As Max Weber said, “Once it is established, bureaucracy is among those social structures which are the hardest to destroy” (1922).

The McDonaldization of Society

The McDonaldization of society (Ritzer 1994) refers to the increasing presence of the fast-food business model in common social institutions. This business model includes efficiency (the division of labour), predictability, calculability, and control (monitoring). For example, in your average chain grocery store, people at the cash register check out customers while stockers keep the shelves full of goods, and deli workers slice meats and cheese to order (efficiency). Whenever you enter a store within that grocery chain, you receive the same type of goods, see the same store organization, and find the same brands at the same prices (predictability). You will find that goods are sold by the kilogram, so that you can weigh your fruit and vegetable purchases rather than simply guessing at the price for that bag of onions, while the employees use a time card to calculate their hours and receive overtime pay (calculability). Finally, you will notice that all store employees are wearing a uniform (and usually a name tag) so that they can be easily identified. There are security cameras to monitor the store, and some parts of the store, such as the stockroom, are generally considered off-limits to customers (control).

While McDonaldization has resulted in improved profits and an increased availability of various goods and services to more people worldwide, it has also reduced the variety of goods available in the marketplace while rendering available products uniform, generic, and bland. Think of the difference between a mass-produced shoe and one made by a local cobbler, between a chicken from a family-owned farm versus a corporate grower, or a cup of coffee from the local roaster instead of one from a coffee-shop chain. Ritzer also notes that the rational systems, as efficient as they are, are irrational in that they become more important than the people working within them, or the clients being served by them. “Most specifically, irrationality means that rational systems are unreasonable systems. By that I mean that they deny the basic humanity, the human reason, of the people who work within or are served by them.” (Ritzer 1994)

Secrets of the McJob

We often talk about bureaucracies disparagingly, and no organizations have taken more heat than fast-food restaurants. The book and movie Fast Food Nation: The Dark Side of the All-American Meal by Eric Schossler (2001) paints an ugly picture of what goes in, what goes on, and what comes out of fast-food chains. From their environmental impact to their role in the U.S. obesity epidemic, fast-food chains are connected to numerous societal ills. Furthermore, working at a fast-food restaurant is often disparaged, and even referred to dismissively, as a McJob rather than a real job.

But business school professor Jerry Newman (2007) went undercover and worked behind the counter at seven fast-food restaurants to discover what really goes on there. His book, My Secret Life on the McJob, documents his experience. Newman found, unlike Schossler, that these restaurants have much good alongside the bad. Specifically, he asserted that the employees were honest and hard-working, the management was often impressive, and the jobs required a lot more skill and effort than most people imagined. In the book, Newman cites a pharmaceutical executive who states that a fast-food service job on an applicant’s résumé is a plus because it indicates the employee is reliable and can handle pressure.

So what do you think? Are these McJobs and the organizations that offer them still serving a role in the economy and people’s careers? Or are they dead-end jobs that typify all that is negative about large bureaucracies? Have you ever worked in one? Would you?

aggregate   a collection of people who exist in the same place at the same time, but who don’t interact or share a sense of identity

authoritarian leader   a leader who issues orders and assigns tasks

bureaucracy   a formal organization characterized by a hierarchy of authority, a clear division of labour, explicit rules, and impersonality

category people who share similar characteristics but who are not connected in any way

clear division of labour the structuring of work in a bureaucracy such that each individual has a specialized task to perform

coercive organization organization that people do not voluntarily join, such as prison or a mental hospital

conformity the extent to which an individual complies with group or societal norms

core discussion group the group of close personal contacts with whom one confides on personal matters and with whom one chooses to spend free time

democratic leader  a leader who encourages group participation and consensus-building before acting

dyad a two-member group

explicit rules the types of rules in a bureaucracy; rules that are outlined, recorded, and standardized

expressive function a group function that serves an emotional need

expressive leader a leader who is concerned with process and with ensuring everyone’s emotional well-being

formal organizations large, impersonal organizations

glass ceiling an invisible barrier that prevents women from achieving positions of leadership

group refers to any collection of at least two people who interact with some frequency and who share a sense that their identity is somehow aligned with the group

hierarchy of authority a clear chain of command found in a bureaucracy

impersonality the absence of personal feelings from a professional situation

in-group a group a person belongs to and feels is an integral part of his or her identity

instrumental function orientation toward a task or goal

instrumental leader a leader who is goal oriented with a primary focus on accomplishing tasks

iron law of oligarchy  the theory that an organization is ruled by a few elites rather than through collaboration

laissez-faire leader a hands-off leader who allows members of the group to make their own decisions

leadership function the main focus or goal of a leader

leadership style the style a leader uses to achieve goals or elicit action from group members

McDonaldization the increasing presence of the fast-food business model in common social institutions

meritocracy a bureaucracy where membership and advancement are based on merit as shown through proven and documented skills

normative or voluntary organizations organizations that people join to pursue shared interests or because they provide intangible rewards

out-group a group that an individual is not a member of and may compete with

primary groups small, informal groups of people who are closest to us

reference groups  groups to which an individual compares herself or himself

secondary groups larger and more impersonal groups that are task focused and time limited

social network a collection of people tied together by a specific configuration of connections

total institution an organization in which participants live a controlled life and in which total resocialization occurs

triad a three-member group

utilitarian organization an organization that people join to fill a specific material need

Section Summary

6.1. Types of Groups Groups largely define how we think of ourselves. There are two main types of groups: primary and secondary. As the names suggest, the primary group is the long-term, complex one. People use groups as standards of comparison to define themselves—as both who they are and who they are not. Sometimes groups can be used to exclude people or as a tool that strengthens prejudice.

6.2. Groups and Networks The size and dynamic of a group greatly affects how members act. Primary groups rarely have formal leaders, although there can be informal leadership. Groups generally are considered large when there are too many members for a simultaneous discussion. Social networks are  collections of people tied together by a specific configuration of connections. The structure and function of the connections determine what the network is capable of and how it influences its members.

In secondary groups, there are two types of leadership functions, with expressive leaders focused on emotional health and wellness, and instrumental leaders more focused on results. Further, there are different leadership styles: democratic leaders, authoritarian leaders, and laissez-faire leaders.

Within a group, conformity is the extent to which people want to go along with the norm. A number of experiments have illustrated how strong the drive to conform can be. It is worth considering real-life examples of how conformity and obedience can lead people to ethically and morally suspect acts.

6.3. Formal Organizations Large organizations fall into three main categories: normative/voluntary, coercive, and utilitarian. We live in a time of contradiction: while the pace of change and technology are requiring people to be more nimble and less bureaucratic in their thinking, large bureaucracies like hospitals, schools, and governments are more hampered than ever by their organizational format. At the same time, the past few decades have seen the development of a trend to bureaucratize and conventionalize local institutions. Increasingly, Main Streets across the country resemble each other; instead of a Bob’s Coffee Shop and Jane’s Hair Salon there is a Dunkin Donuts and a Supercuts. This trend has been referred to as the McDonaldization of society.

Section Quiz

6.1. Types of Groups 1. What does a functionalist consider when studying a phenomenon like the Occupy Wall Street movement?

• The minute functions that every person at the protests plays in the whole
• The internal conflicts that play out within such a diverse and leaderless group
• How the movement contributes to the stability of society by offering the discontented a safe, controlled outlet for dissension
• The factions and divisions that form within the movement

2. What is the largest difference between the functionalist, conflict, and, interactionist perspectives?

• The first two consider long-term repercussions of the group or situation, while the last one focuses on the present.
• The first two are the more common sociological perspectives, while the last one is a newer sociological model.
• The first two focus on hierarchical roles within an organization, while the last one takes a more holistic view.
• The first two address large-scale issues facing groups, while the last one examines more detailed aspects.

3. What role do secondary groups play in society?

• They are transactional, task based, and short term, filling practical needs.
• They provide a social network that allows people to compare themselves to others.
• The members give and receive emotional support.
• They allow individuals to challenge their beliefs and prejudices.

4. When a high school student gets teased by her basketball team for receiving an academic award, she is dealing with competing ______________.

• Primary groups
• Reference groups
• Secondary groups

5. Which of the following is NOT an example of an in-group?

• The Ku Klux Klan
• A university club
• A synagogue
• A high school

6. What is a group whose values, norms, and beliefs come to serve as a standard for one’s own behaviour?

• Secondary group
• Formal organization
• Reference group
• Primary group

7. A parent who is worrying over her teenager’s dangerous and self-destructive behaviour and low self-esteem may wish to look at her child’s ______________.

• All of the above

6.2. Group Size and Structure 8. Two people who have just had a baby have turned from a _______ to a _________.

• Primary group; secondary group
• Dyad; triad
• Couple; family
• De facto group; nuclear family

9. Who is more likely to be an expressive leader?

• The sales manager of a fast-growing cosmetics company
• A high school teacher at a youth correctional facility
• The director of a summer camp for chronically ill children
• A manager at a fast-food restaurant

10. Which of the following is NOT an appropriate group for democratic leadership?

• A fire station
• A college classroom
• A high school prom committee
• A homeless shelter

11. In Asch’s study on conformity, what contributed to the ability of subjects to resist conforming?

• A very small group of witnesses
• The presence of an ally
• The ability to keep one’s answer private

12. Which type of group leadership has a communication pattern that flows from the top down?

• Authoritarian
• Laissez-faire

6.3. Formal Organizations 13. Which is NOT an example of a normative organization?

• A book club
• A church youth group
• A People for the Ethical Treatment of Animals (PETA) protest group
• A study hall

14. Which of these is an example of a total institution?

• High school
• Political party

15. Why do people join utilitarian organizations?

• Because they feel an affinity with others there
• Because they receive a tangible benefit from joining
• Because they have no choice
• Because they feel pressured to do so

16. Which of the following is NOT a characteristic of bureaucracies?

• Coercion to join
• Hierarchy of authority
• Explicit rules
• Division of labour

17. What are some of the intended positive aspects of bureaucracies?

• Increased productivity
• Increased efficiency
• Equal treatment for all

18. What is an advantage of the McDonaldization of society?

• There is more variety of goods.
• There is less theft.
• There is more worldwide availability of goods.
• There is more opportunity for businesses.

19. What is a disadvantage of the McDonaldization of society?

• There is less variety of goods.
• There is an increased need for employees with postgraduate degrees.
• There is less competition so prices are higher.
• There are fewer jobs so unemployment increases.

Short Answer

• How has technology changed your primary groups and secondary groups? Do you have more (and separate) primary groups due to online connectivity? Do you believe that someone, like Levy, can have a true primary group made up of people she has never met? Why or why not?
• Compare and contrast two different political groups or organizations, such as the Occupy and Tea Party movements (in the United States) or one of the Arab Spring uprisings. How do the groups differ in terms of leadership, membership, and activities? How do the group’s goals influence participants? Are any of them in-groups (and have they created out-groups)? Explain your answer.
• The concept of hate crimes has been linked to in-groups and out-groups. Can you think of an example where people have been excluded or tormented due to this kind of group dynamic?

6.2. Group Size and Structure

• Think of a scenario where an authoritarian leadership style would be beneficial. Explain. What are the reasons it would work well? What are the risks?
• Describe a time you were led by a leader using, in your opinion, a leadership style that didn’t suit the situation. When and where was it? What could she or he have done better?
• Imagine you are in Asch’s study. Would you find it difficult to give the correct answer in that scenario? Why or why not? How would you change the study now to improve it?
• What kind of leader do you tend to be? Do you embrace different leadership styles and functions as the situation changes? Give an example of a time you were in a position of leadership. What function and style did you express?
• What do you think about the spotlight on fast-food restaurants? Do you think they contribute to society’s ills? Do you believe they provide a needed service? Have you ever worked in a fast-food restaurant? What did you learn?
• Do you consider today’s large companies like General Motors, Amazon, or Facebook to be bureaucracies? Why or why not? Which of the main characteristics of bureaucracies do you see in them? Which are absent?
• Where do you prefer to shop, eat out, or grab a cup of coffee? Large chains like Walmart or smaller retailers? Starbucks or a local restaurant? What do you base your decisions on? Does this section change how you think about these choices? Why or why not?

Further Research

6.1. Types of Groups For more information about cyberbullying causes and statistics, check out this website: http://openstaxcollege.org/l/Cyberbullying

6.2. Group Size and Structure What is your leadership style? The website http://openstaxcollege.org/l/Leadership offers a quiz to help you find out.

Explore other experiments on conformity at http://openstaxcollege.org/l/Stanford-Prison .

6.3. Formal Organizations As mentioned above, the concept of McDonaldization is a growing one. The following link discusses this phenomenon further: http://openstaxcollege.org/l/McDonaldization .

6. Introduction to Groups and Organizations Boler, Megan. 2012. “Occupy feminism: Start of a fourth wave?” Rabble.c a. May 29. Retrieved February 25, 2014, from http://rabble.ca/news/2012/05/occupy-feminism-start-fourth-wave

Cabrel, Javier. 2011. “NOFX – Occupy LA.” LAWeekly.com , November 28. Retrieved February 10, 2012 ( http://blogs.laweekly.com/westcoastsound/2011/11/nofx_-_occupy_la_-_11-28-2011.php ).

6.1. Types of Groups Christakis, N., & J. Fowler. 2009. Connected: The surprising power of our social networks and how they change our lives New York: Little Brown and Co.

Cooley, Charles Horton.1963 [1909]. Social Organizations: A Study of the Larger Mind . New York: Shocken.

Cyberbullying Research Center. Retrieved November 30, 2011 ( http://www.cyberbullying.us ).

Hinduja, Sameer and Justin W. Patchin.2010. “Bullying, Cyberbullying, and Suicide.” Archives of Suicide Research 14(3): 206–221.

Marsden, Peter. 1987. “Core discussion networks of Americans.” American Sociological Review . 52:122-131.

New York Times . 2011. “Times Topics: Occupy Wall Street.”Retrieved February 10, 2012 ( http://topics.nytimes.com/top/reference/timestopics/organizations/o/occupy_wall_street/index.html?scp=1-spot&sq=occupy wall street&st=cse ).

Occupy Wall Street. Retrieved November 27, 2011. ( http://occupywallst.org/about/ ).

Perreault, Samuel. 2011. Self-reported Internet victimization in Canada, 2009 . September 15. Juristat. Statistics Canada catalogue no. 85-002-X. Retrieved September 20, 2014, from http://www.statcan.gc.ca/pub/85-002-x/2011001/article/11530-eng.pdf

Simmel, Georg. 1971 [1908]. “The problem of sociology.” Pp. 23–27 in D. Levine (Ed.), Georg Simmel: On Individuality and Social Forms.   Chicago: University of Chicago Press

Sumner, William. 1959 [1906]. Folkways. New York: Dover.

6.2. Groups and Networks Allemang, John. 2009.  “Elizabeth May is not only Losing Confidence – she agrees with Conrad Black.” The Globe and Mail. Toronto. April 18: F.3.

Asch, Solomon. 1956. “Studies of Independence and Conformity: A Minority of One Against a Unanimous Majority.” Psychological Monographs 70(9, Whole No. 416).

Boatwright, K.J. and L. Forrest. 2000. “Leadership Preferences: The Influence of Gender and Needs for Connection on Workers’ Ideal Preferences for Leadership Behaviors.” The Journal of Leadership Studies 7(2): 18–34.

Carroll, William. 2010. The Making of a Transnational Capitalist Class: Corporate Power in the 21st Century . London: Zed Books.

Christakis, Nicholas and James Fowler. 2009. Connected: The Surprising Power of Our Social Networks and How They Shape Our Lives . NY: Little, Brown and Company

Department of the Army. 2006. Counterinsurgency . Marine Corps Warfighting Publication No. 3-33.5. Retrieved February 28, 2014, from http://www.fas.org/irp/doddir/army/fm3-24.pdf

Dowd, Maureen. 2008. “Can Hillary Cry Her Way Back to the White House?” New York Times , January 9. Retrieved February 10, 2012 ( http://www.nytimes.com/2008/01/09/opinion/08dowd.html?pagewanted=all ).

Foot, Richard. 2008 “May changes debate rules.” Edmonton Journal October 13: A.3.

Haney, C., W.C. Banks, and P.G. Zimbardo. 1973. “Interpersonal Dynamics in a Simulated Prison.” International Journal of Criminology and Penology . 1, 69–97.

McInturff, Kate. 2013. Closing Canada’s Gender Gap: Year 2240 Here We Come! Canadian Centre for Policy Alternatives . Ottawa. Retrieved February 28, 2014, from http://www.policyalternatives.ca/sites/default/files/uploads/publications/National Office/2013/04/Closing_Canadas_Gender_Gap_0.pdf

Milgram, Stanley. 1963. “Behavioral Study of Obedience.” Journal of Abnormal and Social Psychology 67: 371–378.

Simmel, Georg. 1950. The Sociology of Georg Simmel. Glencoe , IL: The Free Press.

Tannen, Deborah. 1994. You Just Don’t Understand . NY: William Morrow and Co.

Weeks, Linton. 2011. “The Feminine Effect on Politics.” National Public Radio (NPR) , June 9. Retrieved February 10, 2012 ( http://www.npr.org/2011/06/09/137056376/the-feminine-effect-on-presidential-politics ).

Zuckerman, Ethan. 2011. “The First Twitter Revolution?” Foreign Policy . January 14. Retrieved February 28, 2014, from http://www.foreignpolicy.com/articles/2011/01/14/the_first_twitter_revolution

6.3. Formal Organizations Etzioni, Amitai. 1975. A Comparative Analysis of Complex Organizations: On Power, Involvement, and Their Correlates . New York: Free Press.

Goffman, Erving. 1961. Asylums: Essays on the Social Situation of Mental Patients and Other Inmates . Chicago, IL: Aldine.

Michels, Robert. 1949 [1911]. Political Parties. Glencoe , IL: Free Press.

Newman, Jerry. 2007. My Secret Life on the McJob . New York: McGraw-Hill.

Ritzer, George. 1994. The McDonaldization of Society. Thousand Oaks , CA: Pine Forge.

Schlosser, Eric. 2001. Fast Food Nation: The Dark Side of the All-American Meal. Boston: Houghton Mifflin Company.

United States Department of Labor. Bureau of Labor Statistics Occupational Outlook Handbook , 2010–2011 Edition. Retrieved February 10, 2012 ( http://www.bls.gov/oco/ocos162.htm ).

Weber, Max. 1946 [1922]. “Bureaucracy.” Pp. 196-244 in HH Gerth and CW Mills (ed.s) From Max Weber: Essays in Sociology . NY: Oxford University Press.

Weber, Max. 1968 [1922]. Economy and Society: An Outline of Interpretative Sociology . New York: Bedminster.

Solutions to Section Quiz

1.C  | 2. D  |  3. A  |  4.C  |  5.D  |  6. C  |  7. D  |  8. B  |  9. C  |  10. A  |  11. D  |  12. A  |  13. D  |  14. A  |  15. B  |  16. A  |  17. D  |  18. C  |  19. A

Image Attributions

Figure 6.1  Occupy Victoria (vii) by r.a. paterson ( https://www.flickr.com/photos/bcpaterson/6248358546/ ) used undr CC BY SA 2.0 ( https://creativecommons.org/licenses/by-sa/2.0/ )

Figure 6.2.  OccupyWallStNYC by Daniel Latorre  ( https://www.flickr.com/photos/27035950@N00/6227096006/in/photolist-auguGf-afyaTi-7Lo4AY-bCfY2w-berYbr-2UuXHy-2NUZaXHayley ) used under CC BY 2.0 license ( https://creativecommons.org/licenses/by/2.0 )

Figure 6.4.  Hayley Wickenheiser celebrates her first CIS goal with her teammates by Canada Hky  ( http://en.wikipedia.org/wiki/File:HayleyWickenheiserCgyGoal.jpg ) used under CC BY SA 3.0 ( http://creativecommons.org/licenses/by-sa/3.0/deed.en )

Figure 6.8.  Elizabeth May on CBC Radio One by Tavis Ford  ( https://www.flickr.com/photos/18844496@N00/2636098278/in/photolist-51WGbj-51WFWb-6D9cQ5-51SxhB-52hu1p-52hthv-6ARSUr-6AQwwv-6ARQcr-6AUG5w-7h4N4z-7h8L7b-7h4MTg-7h4MXn-cgfWxd-7h8L1S-7ydn2Y-51WFzJ-4ZVGu8-51SrLR-51WFhC-jMr2NF-4wL16h-9HpMJ8-6Kya7i-6Ky5cV-6KCcFj-4wFS8v-dtR2AQ-9uRbK7-8mLSmJ-hNYDXb-78NtMk-esMbwk-esQAYh-esMgi8-esMcN8-esRCZh-esRHtJ-esQP4u-esQBg1-esRF2w-esN5r4-esN7gi-esMDwV-esMVGi-esNrjD-esQKPA-esQEWw-esQE5w-esMZkn ) used under CC BY 2.0 license ( https://creativecommons.org/licenses/by/2.0/ )

Figure 6.10. (a) Brownie and Cub compare badges by Girl Guides of Canada ( https://www.flickr.com/photos/54154001@N07/8488348265/in/photolist-dW61da-8tEAJ-bn4UBa-6tCvpF-dWdEfq-56iY6X-5L1NGX-dWbBuG-dW61eP-dW61hR-8inELS-8inDuu-dPi7vS-8SFGEu-4mMjN-5B9NeA ) used under CC BY 2.0 license ( https://creativecommons.org/licenses/by/2.0/ )

Introduction to Sociology - 1st Canadian Edition Copyright © 2014 by William Little and Ron McGivern is licensed under a Creative Commons Attribution 4.0 International License , except where otherwise noted.

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Sat / act prep online guides and tips, how to write a great community service essay.

College Admissions , Extracurriculars

Are you applying to a college or a scholarship that requires a community service essay? Do you know how to write an essay that will impress readers and clearly show the impact your work had on yourself and others?

Read on to learn step-by-step instructions for writing a great community service essay that will help you stand out and be memorable.

What Is a Community Service Essay? Why Do You Need One?

A community service essay is an essay that describes the volunteer work you did and the impact it had on you and your community. Community service essays can vary widely depending on specific requirements listed in the application, but, in general, they describe the work you did, why you found the work important, and how it benefited people around you.

Community service essays are typically needed for two reasons:

#1: To Apply to College

• Some colleges require students to write community service essays as part of their application or to be eligible for certain scholarships.
• You may also choose to highlight your community service work in your personal statement.

#2: To Apply for Scholarships

• Some scholarships are specifically awarded to students with exceptional community service experiences, and many use community service essays to help choose scholarship recipients.
• Green Mountain College offers one of the most famous of these scholarships. Their "Make a Difference Scholarship" offers full tuition, room, and board to students who have demonstrated a significant, positive impact through their community service

Getting Started With Your Essay

In the following sections, I'll go over each step of how to plan and write your essay. I'll also include sample excerpts for you to look through so you can get a better idea of what readers are looking for when they review your essay.

Step 1: Know the Essay Requirements

Before your start writing a single word, you should be familiar with the essay prompt. Each college or scholarship will have different requirements for their essay, so make sure you read these carefully and understand them.

Specific things to pay attention to include:

• Length requirement
• Application deadline
• The main purpose or focus of the essay
• If the essay should follow a specific structure

Below are three real community service essay prompts. Read through them and notice how much they vary in terms of length, detail, and what information the writer should include.

From the Equitable Excellence Scholarship:

"Describe your outstanding achievement in depth and provide the specific planning, training, goals, and steps taken to make the accomplishment successful. Include details about your role and highlight leadership you provided. Your essay must be a minimum of 350 words but not more than 600 words."

From the Laura W. Bush Traveling Scholarship:

"Essay (up to 500 words, double spaced) explaining your interest in being considered for the award and how your proposed project reflects or is related to both UNESCO's mandate and U.S. interests in promoting peace by sharing advances in education, science, culture, and communications."

From the LULAC National Scholarship Fund:

"Please type or print an essay of 300 words (maximum) on how your academic studies will contribute to your personal & professional goals. In addition, please discuss any community service or extracurricular activities you have been involved in that relate to your goals."

Step 2: Brainstorm Ideas

Even after you understand what the essay should be about, it can still be difficult to begin writing. Answer the following questions to help brainstorm essay ideas. You may be able to incorporate your answers into your essay.

• What community service activity that you've participated in has meant the most to you?
• What is your favorite memory from performing community service?
• Why did you decide to begin community service?
• What made you decide to volunteer where you did?
• How has your community service changed you?
• How has your community service helped others?
• How has your community service affected your plans for the future?

You don't need to answer all the questions, but if you find you have a lot of ideas for one of two of them, those may be things you want to include in your essay.

Writing Your Essay

How you structure your essay will depend on the requirements of the scholarship or school you are applying to. You may give an overview of all the work you did as a volunteer, or highlight a particularly memorable experience. You may focus on your personal growth or how your community benefited.

Regardless of the specific structure requested, follow the guidelines below to make sure your community service essay is memorable and clearly shows the impact of your work.

Samples of mediocre and excellent essays are included below to give you a better idea of how you should draft your own essay.

Step 1: Hook Your Reader In

You want the person reading your essay to be interested, so your first sentence should hook them in and entice them to read more. A good way to do this is to start in the middle of the action. Your first sentence could describe you helping build a house, releasing a rescued animal back to the wild, watching a student you tutored read a book on their own, or something else that quickly gets the reader interested. This will help set your essay apart and make it more memorable.

Compare these two opening sentences:

"I have volunteered at the Wishbone Pet Shelter for three years."

"The moment I saw the starving, mud-splattered puppy brought into the shelter with its tail between its legs, I knew I'd do whatever I could to save it."

The first sentence is a very general, bland statement. The majority of community service essays probably begin a lot like it, but it gives the reader little information and does nothing to draw them in. On the other hand, the second sentence begins immediately with action and helps persuade the reader to keep reading so they can learn what happened to the dog.

Step 2: Discuss the Work You Did

Once you've hooked your reader in with your first sentence, tell them about your community service experiences. State where you work, when you began working, how much time you've spent there, and what your main duties include. This will help the reader quickly put the rest of the essay in context and understand the basics of your community service work.

Not including basic details about your community service could leave your reader confused.

Step 3: Include Specific Details

It's the details of your community service that make your experience unique and memorable, so go into the specifics of what you did.

For example, don't just say you volunteered at a nursing home; talk about reading Mrs. Johnson her favorite book, watching Mr. Scott win at bingo, and seeing the residents play games with their grandchildren at the family day you organized. Try to include specific activities, moments, and people in your essay. Having details like these let the readers really understand what work you did and how it differs from other volunteer experiences.

Compare these two passages:

"For my volunteer work, I tutored children at a local elementary school. I helped them improve their math skills and become more confident students."

"As a volunteer at York Elementary School, I worked one-on-one with second and third graders who struggled with their math skills, particularly addition, subtraction, and fractions. As part of my work, I would create practice problems and quizzes and try to connect math to the students' interests. One of my favorite memories was when Sara, a student I had been working with for several weeks, told me that she enjoyed the math problems I had created about a girl buying and selling horses so much that she asked to help me create math problems for other students."

The first passage only gives basic information about the work done by the volunteer; there is very little detail included, and no evidence is given to support her claims. How did she help students improve their math skills? How did she know they were becoming more confident?

The second passage is much more detailed. It recounts a specific story and explains more fully what kind of work the volunteer did, as well as a specific instance of a student becoming more confident with her math skills. Providing more detail in your essay helps support your claims as well as make your essay more memorable and unique.

Step 4: Show Your Personality

It would be very hard to get a scholarship or place at a school if none of your readers felt like they knew much about you after finishing your essay, so make sure that your essay shows your personality. The way to do this is to state your personal strengths, then provide examples to support your claims. Take some time to think about which parts of your personality you would like your essay to highlight, then write about specific examples to show this.

• If you want to show that you're a motivated leader, describe a time when you organized an event or supervised other volunteers.
• If you want to show your teamwork skills, write about a time you helped a group of people work together better.
• If you want to show that you're a compassionate animal lover, write about taking care of neglected shelter animals and helping each of them find homes.

Step 5: State What You Accomplished

After you have described your community service and given specific examples of your work, you want to begin to wrap your essay up by stating your accomplishments. What was the impact of your community service? Did you build a house for a family to move into? Help students improve their reading skills? Clean up a local park? Make sure the impact of your work is clear; don't be worried about bragging here.

If you can include specific numbers, that will also strengthen your essay. Saying "I delivered meals to 24 home-bound senior citizens" is a stronger example than just saying "I delivered meals to lots of senior citizens."

Also be sure to explain why your work matters. Why is what you did important? Did it provide more parks for kids to play in? Help students get better grades? Give people medical care who would otherwise not have gotten it? This is an important part of your essay, so make sure to go into enough detail that your readers will know exactly what you accomplished and how it helped your community.

"My biggest accomplishment during my community service was helping to organize a family event at the retirement home. The children and grandchildren of many residents attended, and they all enjoyed playing games and watching movies together."

"The community service accomplishment that I'm most proud of is the work I did to help organize the First Annual Family Fun Day at the retirement home. My job was to design and organize fun activities that senior citizens and their younger relatives could enjoy. The event lasted eight hours and included ten different games, two performances, and a movie screening with popcorn. Almost 200 residents and family members attended throughout the day. This event was important because it provided an opportunity for senior citizens to connect with their family members in a way they aren't often able to. It also made the retirement home seem more fun and enjoyable to children, and we have seen an increase in the number of kids coming to visit their grandparents since the event."

The second passage is stronger for a variety of reasons. First, it goes into much more detail about the work the volunteer did. The first passage only states that she helped "organize a family event." That really doesn't tell readers much about her work or what her responsibilities were. The second passage is much clearer; her job was to "design and organize fun activities."

The second passage also explains the event in more depth. A family day can be many things; remember that your readers are likely not familiar with what you're talking about, so details help them get a clearer picture.

Lastly, the second passage makes the importance of the event clear: it helped residents connect with younger family members, and it helped retirement homes seem less intimidating to children, so now some residents see their grand kids more often.

Step 6: Discuss What You Learned

One of the final things to include in your essay should be the impact that your community service had on you. You can discuss skills you learned, such as carpentry, public speaking, animal care, or another skill.

You can also talk about how you changed personally. Are you more patient now? More understanding of others? Do you have a better idea of the type of career you want? Go into depth about this, but be honest. Don't say your community service changed your life if it didn't because trite statements won't impress readers.

In order to support your statements, provide more examples. If you say you're more patient now, how do you know this? Do you get less frustrated while playing with your younger siblings? Are you more willing to help group partners who are struggling with their part of the work? You've probably noticed by now that including specific examples and details is one of the best ways to create a strong and believable essay .

"As a result of my community service, I learned a lot about building houses and became a more mature person."

"As a result of my community service, I gained hands-on experience in construction. I learned how to read blueprints, use a hammer and nails, and begin constructing the foundation of a two-bedroom house. Working on the house could be challenging at times, but it taught me to appreciate the value of hard work and be more willing to pitch in when I see someone needs help. My dad has just started building a shed in our backyard, and I offered to help him with it because I know from my community service how much work it is. I also appreciate my own house more, and I know how lucky I am to have a roof over my head."

The second passage is more impressive and memorable because it describes the skills the writer learned in more detail and recounts a specific story that supports her claim that her community service changed her and made her more helpful.

Step 7: Finish Strong

Just as you started your essay in a way that would grab readers' attention, you want to finish your essay on a strong note as well. A good way to end your essay is to state again the impact your work had on you, your community, or both. Reiterate how you changed as a result of your community service, why you found the work important, or how it helped others.

Compare these two concluding statements:

"In conclusion, I learned a lot from my community service at my local museum, and I hope to keep volunteering and learning more about history."

"To conclude, volunteering at my city's American History Museum has been a great experience. By leading tours and participating in special events, I became better at public speaking and am now more comfortable starting conversations with people. In return, I was able to get more community members interested in history and our local museum. My interest in history has deepened, and I look forward to studying the subject in college and hopefully continuing my volunteer work at my university's own museum."

The second passage takes each point made in the first passage and expands upon it. In a few sentences, the second passage is able to clearly convey what work the volunteer did, how she changed, and how her volunteer work benefited her community.

The author of the second passage also ends her essay discussing her future and how she'd like to continue her community service, which is a good way to wrap things up because it shows your readers that you are committed to community service for the long-term.

What's Next?

Are you applying to a community service scholarship or thinking about it? We have a complete list of all the community service scholarships available to help get your search started!

Do you need a community service letter as well? We have a step-by-step guide that will tell you how to get a great reference letter from your community service supervisor.

Thinking about doing community service abroad? Before you sign up, read our guide on some of the hazards of international volunteer trips and how to know if it's the right choice for you.

Christine graduated from Michigan State University with degrees in Environmental Biology and Geography and received her Master's from Duke University. In high school she scored in the 99th percentile on the SAT and was named a National Merit Finalist. She has taught English and biology in several countries.

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Purdue Online Writing Lab Purdue OWL® College of Liberal Arts

Organization and Structure

Welcome to the Purdue OWL

This page is brought to you by the OWL at Purdue University. When printing this page, you must include the entire legal notice.

Copyright ©1995-2018 by The Writing Lab & The OWL at Purdue and Purdue University. All rights reserved. This material may not be published, reproduced, broadcast, rewritten, or redistributed without permission. Use of this site constitutes acceptance of our terms and conditions of fair use.

There is no single organizational pattern that works well for all writing across all disciplines; rather, organization depends on what you’re writing, who you’re writing it for, and where your writing will be read. In order to communicate your ideas, you’ll need to use a logical and consistent organizational structure in all of your writing. We can think about organization at the global level (your entire paper or project) as well as at the local level (a chapter, section, or paragraph). For an American academic situation, this means that at all times, the goal of revising for organization and structure is to consciously design your writing projects to make them easy for readers to understand. In this context, you as the writer are always responsible for the reader's ability to understand your work; in other words, American academic writing is writer-responsible. A good goal is to make your writing accessible and comprehensible to someone who just reads sections of your writing rather than the entire piece. This handout provides strategies for revising your writing to help meet this goal.

Note that this resource focuses on writing for an American academic setting, specifically for graduate students. American academic writing is of course not the only standard for academic writing, and researchers around the globe will have different expectations for organization and structure. The OWL has some more resources about writing for American and international audiences here .

Whole-Essay Structure

While organization varies across and within disciplines, usually based on the genre, publication venue, and other rhetorical considerations of the writing, a great deal of academic writing can be described by the acronym IMRAD (or IMRaD): Introduction, Methods, Results, and Discussion. This structure is common across most of the sciences and is often used in the humanities for empirical research. This structure doesn't serve every purpose (for instance, it may be difficult to follow IMRAD in a proposal for a future study or in more exploratory writing in the humanities), and it is often tweaked or changed to fit a particular situation. Still, its wide use as a base for a great deal of scholarly writing makes it worthwhile to break down here.

• Introduction : What is the purpose of the study? What were the research questions? What necessary background information should the reader understand to help contextualize the study? (Some disciplines include their literature review section as part of the introduction; some give the literature review its own heading on the same level as the other sections, i.e., ILMRAD.) Some writers use the CARS model to help craft their introductions more effectively.
• Methods: What methods did the researchers use? How was the study conducted? If the study included participants, who were they, and how were they selected?
• Results : This section lists the data. What did the researchers find as a result of their experiments (or, if the research is not experimental, what did the researchers learn from the study)? How were the research questions answered?
• Discussion : This section places the data within the larger conversation of the field. What might the results mean? Do these results agree or disagree with other literature cited? What should researchers do in the future?

Depending on your discipline, this may be exactly the structure you should use in your writing; or, it may be a base that you can see under the surface of published pieces in your field, which then diverge from the IMRAD structure to meet the expectations of other scholars in the field. However, you should always check to see what's expected of you in a given situation; this might mean talking to the professor for your class, looking at a journal's submission guidelines, reading your field's style manual, examining published examples, or asking a trusted mentor. Every field is a little different.

Outlining & Reverse Outlining

One of the most effective ways to get your ideas organized is to write an outline. A traditional outline comes as the pre-writing or drafting stage of the writing process. As you make your outline, think about all of the concepts, topics, and ideas you will need to include in order to accomplish your goal for the piece of writing. This may also include important citations and key terms. Write down each of these, and then consider what information readers will need to know in order for each point to make sense. Try to arrange your ideas in a way that logically progresses, building from one key idea or point to the next.

Questions for Writing Outlines

• What are the main points I am trying to make in this piece of writing?
• What background information will my readers need to understand each point? What will novice readers vs. experienced readers need to know?
• In what order do I want to present my ideas? Most important to least important, or least important to most important? Chronologically? Most complex to least complex? According to categories? Another order?

Reverse outlining comes at the drafting or revision stage of the writing process. After you have a complete draft of your project (or a section of your project), work alone or with a partner to read your project with the goal of understanding the main points you have made and the relationship of these points to one another. The OWL has another resource about reverse outlining here.

Questions for Writing Reverse Outlines

• What topics are covered in this piece of writing?
• In what order are the ideas presented? Is this order logical for both novice and experienced readers?
• Is adequate background information provided for each point, making it easy to understand how one idea leads to the next?
• What other points might the author include to further develop the writing project?

Organizing at the sentence and paragraph level

Signposting.

Signposting is the practice of using language specifically designed to help orient readers of your text. We call it signposting because this practice is like leaving road signs for a driver — it tells your reader where to go and what to expect up ahead. Signposting includes the use of transitional words and phrasing, and they may be explicit or more subtle. For example, an explicit signpost might say:

This section will cover Topic A­­ and Topic B­­­­­.

A more subtle signpost might look like this:

It's important to consider the impact of Topic A­­ and Topic B­­­­­.

The style of signpost you use will depend on the genre of your paper, the discipline in which you are writing, and your or your readers’ personal preferences. Regardless of the style of signpost you select, it’s important to include signposts regularly. They occur most frequently at the beginnings and endings of sections of your paper. It is often helpful to include signposts at mid-points in your project in order to remind readers of where you are in your argument.

Questions for Identifying and Evaluating Signposts

• How and where does the author include a phrase, sentence, or short group of sentences that explains the purpose and contents of the paper?
• How does each section of the paper provide a brief summary of what was covered earlier in the paper?
• How does each section of the paper explain what will be covered in that section?
• How does the author use transitional words and phrases to guide readers through ideas (e.g. however, in addition, similarly, nevertheless, another, while, because, first, second, next, then etc.)?

WORKS CONSULTED

Clark, I. (2006). Writing the successful thesis and dissertation: Entering the conversation . Prentice Hall Press.

Davis, M., Davis, K. J., & Dunagan, M. (2012). Scientific papers and presentations . Academic press.

Want to create or adapt books like this? Learn more about how Pressbooks supports open publishing practices.

9.3 Organizing Your Writing

Learning objectives.

• Understand how and why organizational techniques help writers and readers stay focused.
• Assess how and when to use chronological order to organize an essay.
• Recognize how and when to use order of importance to organize an essay.
• Determine how and when to use spatial order to organize an essay.

The method of organization you choose for your essay is just as important as its content. Without a clear organizational pattern, your reader could become confused and lose interest. The way you structure your essay helps your readers draw connections between the body and the thesis, and the structure also keeps you focused as you plan and write the essay. Choosing your organizational pattern before you outline ensures that each body paragraph works to support and develop your thesis.

This section covers three ways to organize body paragraphs:

• Chronological order
• Order of importance
• Spatial order

When you begin to draft your essay, your ideas may seem to flow from your mind in a seemingly random manner. Your readers, who bring to the table different backgrounds, viewpoints, and ideas, need you to clearly organize these ideas in order to help process and accept them.

A solid organizational pattern gives your ideas a path that you can follow as you develop your draft. Knowing how you will organize your paragraphs allows you to better express and analyze your thoughts. Planning the structure of your essay before you choose supporting evidence helps you conduct more effective and targeted research.

Chronological Order

In Chapter 8 “The Writing Process: How Do I Begin?” , you learned that chronological arrangement has the following purposes:

• To explain the history of an event or a topic
• To tell a story or relate an experience
• To explain how to do or to make something
• To explain the steps in a process

Chronological order is mostly used in expository writing , which is a form of writing that narrates, describes, informs, or explains a process. When using chronological order, arrange the events in the order that they actually happened, or will happen if you are giving instructions. This method requires you to use words such as first , second , then , after that , later , and finally . These transition words guide you and your reader through the paper as you expand your thesis.

For example, if you are writing an essay about the history of the airline industry, you would begin with its conception and detail the essential timeline events up until present day. You would follow the chain of events using words such as first , then , next , and so on.

Writing at Work

At some point in your career you may have to file a complaint with your human resources department. Using chronological order is a useful tool in describing the events that led up to your filing the grievance. You would logically lay out the events in the order that they occurred using the key transition words. The more logical your complaint, the more likely you will be well received and helped.

Choose an accomplishment you have achieved in your life. The important moment could be in sports, schooling, or extracurricular activities. On your own sheet of paper, list the steps you took to reach your goal. Try to be as specific as possible with the steps you took. Pay attention to using transition words to focus your writing.

Keep in mind that chronological order is most appropriate for the following purposes:

• Writing essays containing heavy research
• Writing essays with the aim of listing, explaining, or narrating
• Writing essays that analyze literary works such as poems, plays, or books

When using chronological order, your introduction should indicate the information you will cover and in what order, and the introduction should also establish the relevance of the information. Your body paragraphs should then provide clear divisions or steps in chronology. You can divide your paragraphs by time (such as decades, wars, or other historical events) or by the same structure of the work you are examining (such as a line-by-line explication of a poem).

On a separate sheet of paper, write a paragraph that describes a process you are familiar with and can do well. Assume that your reader is unfamiliar with the procedure. Remember to use the chronological key words, such as first , second , then , and finally .

Order of Importance

Recall from Chapter 8 “The Writing Process: How Do I Begin?” that order of importance is best used for the following purposes:

• Persuading and convincing
• Ranking items by their importance, benefit, or significance
• Illustrating a situation, problem, or solution

Most essays move from the least to the most important point, and the paragraphs are arranged in an effort to build the essay’s strength. Sometimes, however, it is necessary to begin with your most important supporting point, such as in an essay that contains a thesis that is highly debatable. When writing a persuasive essay, it is best to begin with the most important point because it immediately captivates your readers and compels them to continue reading.

For example, if you were supporting your thesis that homework is detrimental to the education of high school students, you would want to present your most convincing argument first, and then move on to the less important points for your case.

Some key transitional words you should use with this method of organization are most importantly , almost as importantly , just as importantly , and finally .

During your career, you may be required to work on a team that devises a strategy for a specific goal of your company, such as increasing profits. When planning your strategy you should organize your steps in order of importance. This demonstrates the ability to prioritize and plan. Using the order of importance technique also shows that you can create a resolution with logical steps for accomplishing a common goal.

On a separate sheet of paper, write a paragraph that discusses a passion of yours. Your passion could be music, a particular sport, filmmaking, and so on. Your paragraph should be built upon the reasons why you feel so strongly. Briefly discuss your reasons in the order of least to greatest importance.

Spatial Order

As stated in Chapter 8 “The Writing Process: How Do I Begin?” , spatial order is best used for the following purposes:

• Helping readers visualize something as you want them to see it
• Evoking a scene using the senses (sight, touch, taste, smell, and sound)
• Writing a descriptive essay

Spatial order means that you explain or describe objects as they are arranged around you in your space, for example in a bedroom. As the writer, you create a picture for your reader, and their perspective is the viewpoint from which you describe what is around you.

The view must move in an orderly, logical progression, giving the reader clear directional signals to follow from place to place. The key to using this method is to choose a specific starting point and then guide the reader to follow your eye as it moves in an orderly trajectory from your starting point.

Pay attention to the following student’s description of her bedroom and how she guides the reader through the viewing process, foot by foot.

Attached to my bedroom wall is a small wooden rack dangling with red and turquoise necklaces that shimmer as you enter. Just to the right of the rack is my window, framed by billowy white curtains. The peace of such an image is a stark contrast to my desk, which sits to the right of the window, layered in textbooks, crumpled papers, coffee cups, and an overflowing ashtray. Turning my head to the right, I see a set of two bare windows that frame the trees outside the glass like a 3D painting. Below the windows is an oak chest from which blankets and scarves are protruding. Against the wall opposite the billowy curtains is an antique dresser, on top of which sits a jewelry box and a few picture frames. A tall mirror attached to the dresser takes up most of the wall, which is the color of lavender.

The paragraph incorporates two objectives you have learned in this chapter: using an implied topic sentence and applying spatial order. Often in a descriptive essay, the two work together.

The following are possible transition words to include when using spatial order:

• Just to the left or just to the right
• On the left or on the right
• Across from
• A little further down
• To the south, to the east, and so on
• A few yards away
• Turning left or turning right

On a separate sheet of paper, write a paragraph using spatial order that describes your commute to work, school, or another location you visit often.

Collaboration

Please share with a classmate and compare your answers.

Key Takeaways

• The way you organize your body paragraphs ensures you and your readers stay focused on and draw connections to, your thesis statement.
• A strong organizational pattern allows you to articulate, analyze, and clarify your thoughts.
• Planning the organizational structure for your essay before you begin to search for supporting evidence helps you conduct more effective and directed research.
• Chronological order is most commonly used in expository writing. It is useful for explaining the history of your subject, for telling a story, or for explaining a process.
• Order of importance is most appropriate in a persuasion paper as well as for essays in which you rank things, people, or events by their significance.
• Spatial order describes things as they are arranged in space and is best for helping readers visualize something as you want them to see it; it creates a dominant impression.

Writing for Success Copyright © 2015 by University of Minnesota is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License , except where otherwise noted.

Group Behavior and its Origins Essay

Group behavior theoretical concept, reference group theory, resource theory, social identity theory, self-categorization theory, convergence theory, advantages of an organization in relation to group behavior.

Group behavior originates from causes that contribute to a group’s effectiveness, for instance, a well-defined structure with defined role, strong cohesiveness, and effective leadership.

Kono & Clegg (1998, p.11) argue that a group behavior might refer to an organization as a whole or to a certain group formed to tackle specific tasks. Groups always interact, compete, or even cooperate with other groups; as a result, a bond or a conflict is created. Nevertheless, people join groups for different reasons such for security purposes, whereby an individual feels stronger and protected while in a group.

Status can attract one to join a group, whereby, a certain group is recognized and respected by others. In addition, self-esteem draws individuals to a group, as it provides a sense of self worth to its members. Power is also always associated with a group and rarely achieved individually. Achievement is also an added advantage of being in a group, as some tasks require a pool of talents to be completed (Thenmozhi, N.d).

Groups are part of an organization, hence understanding a group behavior is very important (Zeit, Tan, & Zeit, 2009, p.33). In organizations, people join groups voluntarily, due to shared work practices, beliefs, interest, and knowledge. Therefore, being a member of a certain group influences an individual’s work traits, behavior, and quality of work.

In addition, groups impose expectations and rules on their members (Rana, N.d). Importantly, an employee or group behavior and attitude can determine the success or failure of an organization; when an organization is comprised of more than one person, it is definitely a group.

Therefore, such groups embrace their members, and when an issue affects one of them, it definitely affects the whole organization. Moreover, groups share a common goal, while group formation is influenced by some dynamics, for instance balance theory, which entails individual who have the same goals and objectives.

Groups may be informal and formal; whereby, formal groups are formed within the organization with an aim of accomplishing some tasks. Formal groups include command group, which is permanent in nature, where members report to one manager.

Task groups are formed with an aim of accomplishing certain tasks and are temporary, such that, when the task is accomplished, they are dissolved. Informal groups are formed by employees, and they may include friendship and interest groups mainly for social purposes (Griffin & Moorhead, 2011, p.241).

However, working in a group may hinder an individual’s expertise, since many talents are involved. In addition, decision-making process takes a long time, since ideas from all members have to be gathered (Friday, 2003, p.84).

Groups determine members’ behaviors due to their norms, culture, and rules. A group has five stages of development, with formation stage being the initial stage. The second stage is the storming stage that involves inter-group conflicts in a group. The third stage is norming involving the development of close relationship within the group, hence decision-making may require compromise.

Fourth stage is performing stage, which involves functions conducted within a group, whereby, members show how effectively they can achieve positive results together. Adjourning stage is the final stage of the group development. Here, termination and disengagement from social behaviors is evident (Hellriegel & Slocum, 2007 p270; MacKenzie, 1997 p43).

An effective team gives quality results; therefore, the stages of group development are vital for any group, as they aid the group to grow. Group development is related to a toddler, especially in the first stage whereby, group members are unsure of the structure (Taylor, 2003).

According to Witter & Davis (1996, p.254), being part of a group means that an individual is under the influence of other team members. The question lies as to whether an individual should trust the information given of the other group members, or on their expectations on an individual’s behavior even when he has no direct information form the group members. Here are some theories that are related to group behavior:

According to Dawson & Chatman (2001), reference group theory provides a way that interprets both normative and cognitive aspects within a group. This theory refers to any group that influences an individual’s behavior, and it encompasses two dimensions; normative reference group behavior and comparative reference group behavior.

This is in relation to what each group teaches individuals, either to be comparative or be normative aspect. In addition, an individual’s perception on what she perceives that others think of her affects an individual’s personality; therefore, a group made up of different people can affect an individual’s attitude, norms, and behavior.

This theory ascertains that members of a particular group can be sensitive to issues that they view important. Therefore, individuals are influenced by their groups, since they view them important. They also use their groups as a guide of their behavior.

Groups are also used by their members as a comparison tool between them and others; certainly, individuals use groups as a point of reference to power. It is however evident that the reference group theory emphasizes on how a group has power over an individual’s perception on oneself.

According to Alexander (2002, p31), resource theory is a group behavior theory, which explains that the better a group is equipped, the more effective it is. Resources here refer to employees, experience, and finances; nevertheless, it is common for groups to face certain challenges in their operations. However, for a group to be successful, cooperation and effective leadership must be evident.

Bornewasser & Bober (1987, p.268) further explain that when individuals belonging to a group interact both individually and collectively with another group, an inter-group behavior is formed. Inter-group interaction is common among several groups.

White, Hogg & Terry (2002, p.92) argue that, attitudes and norms are not independent, thus influence behavior. In addition, norms are likely to influence attitude and behavior consistency in a group.

Individuals’ behaviors are mostly influenced by the group’s norms and attitudes; therefore, an individual’s behavior and teamwork skills are dependent on the social context. This theory entails that individuals can develop a personal self-principle, which involves unique information about themselves, and a collective principle that includes information about their member groups.

Social identity entails the extent to which an individual feels committed to his/her group; therefore, social identities are feelings, behaviors, attitudes, and beliefs that enable an individual to differentiate his group from other groups.

Hence, social identities within a group foster certainty and boost self-esteem for the members. In modern settings and organizations, an individual is able to relate to an organization they belong to; therefore, their perception and behavior is automatically affected.

Social identities arise from the similarities among group members. In addition, shared perspectives improve the wellbeing of group members, and hence, members feel supported and they can cope with any difficult situation. Therefore, it is important for individuals to identify themselves with their groups to avoid uncertainties, which may attract them to other rival groups.

This theory emphasis on trust among members of the same group, in that, trust is important among group members, as it enhances a sense of belonging and cooperation. It is rather evident that groups provide a sense of power and belonging (Moss, 2008; Witte & Davis, 1996, p.227).

Self-categorization theory is involved in the group behavior; self-categorization of one self is a transformation of an individual in relation to the group phenomena, since the behavior of an individual is in line with the group (Terry & Hogg, 2000, p.123). This theory notes that the occurrence of self-conception is higher; indeed, self-concept involves comparison of an individual to others.

This theory helps to understand the conditions under which an individual’s behavior is consistent with his attitudes; indeed, sometimes similarities in a group can determine self-categorization. Nevertheless, under some circumstances, individuals may be unwilling to self-categorize themselves with a certain group.

Groups are part of social life of individuals; they could be formal or informal and an organization can be referred to as a group. Nevertheless, the groups we belong to influence our behaviors as we continue to adapt to the culture and norms of the group. In addition, members of a certain group identify with the group and behave differently from non-members, due to the nature of the group (Charness, Rigotti & Rustichini, 2005, p.1).

Convergence theory assumes that individuals join groups to achieve satisfaction, and once members, their personal characteristics are influenced by the group. The theory assumes that individuals with similar needs and values tend to converge and form a group (Forsyth, 2009 p516).

Groups are relevant especially in completion of tasks, since a pool of talents is involved, responsibilities are shared, and a task may be completed faster than expected. However, when it comes to decision making, a longer time is taken, as each individual’s contribution is considered.

However, solving problems in a group can be effective, where problems are tackled effectively, though the process takes a longer time than expected. There lies advantages when a variety of ideas are included in solving a problem; they include decrease in biasness, high level of risk taking, improvement in communication, and better solutions due to a variety of ideas.

Working as a group may prove to be competitive whereby, each member wants to be recognized, and hence sabotage may be evident in such a scenario. According to Nelson & Quick (2010, p.345), groups bring about knowledge and experience when it comes to problem solving, and group decision making. Nevertheless, a group’s behavior and performance affects its members.

Effective leadership is vital in a team, as it determines an organization destination. Since teamwork involves cooperation, a group or a team is formed to complete a certain task; therefore, teams can be regarded as groups formed with a specific aim, which may be either work related or social interest.

Therefore, a group behavior affects the effectiveness of task performed, hence, in a group, motivation of members is necessary to enhance commitment and effectiveness. According to Sniezek & Quick (2007), groups consist of people with similar goals and identity, as these factors distinguish one group from another.

Nevertheless, individuals join groups for different reasons. However, a member of a group is highly influenced by the leader of that group; cohesion is evident when members are pleased with each other’s contributions.

Members of a group need to be motivated; for instance, in an organization, motivation plays a huge role in group’s behavior. When workers are motivated, they attend to tasks willingly other than being forced to.

According to Breaux (2008), there is a relationship between behavior and groups; hence, an individual’s motivation can have great significance on a group. This is evident when an individual increases his/her performance because of motivation, thus benefiting a group or an organization, via higher returns.

Group behavior involves a situation where individuals interact in either small or large groups, who have the same goal. An organization can be classified as a group, as it consists of individual who work towards achieving similar goals. They are connected by the same culture and norms. Groups also affect an individual’s behavior, since an individual adapts to the culture and norms of an organization.

Therefore, in such a setting, a leader is required who must convey effective leadership; indeed, effective leadership involves considering the needs of employees. Motivation is the key factor in a group, as it affects an individual’s behavior. When employees are motivated, their performance level increases and in return, an organization benefits from the high returns.

Alexander, R. (2002) . Rolling the dice with state initiatives: interest group involvement in ballot campaigns. CT: Greenwood Publishing Group.

Bornewasser, M., & Bober, J. (1987). Individual, social group & intergroup behavior. European Journal of Social Psychology, 17(3), 267-276.

Breaux, J. (2008). Organizational Behavior and Motivation: Psychological and sociological insights. Web.

Charness, G., Rigotti, L., & Rustichini, A. (2005). Individual Behavior and Group Membership . Web.

Sniezek, S. (2007). How Groups Work: A Study of Group Dynamics and its Possible Negative Implications . Web.

Dawson, E., & Chatman, E. (2001). R eference group theory with implications for information studies: a theoretical essay . Web.

Friday, S. (2003). Organization development for facility managers: leading your team to success. NY: AMACOM Div American Mgmt Assn.

Griffin, R., & Moorhead, G. (2011). Organizational Behavior. OH: Cengage Learning Publisher.

Hogg, M., & Terry, D. (2000). Social Identity and Self-Categorization Processes in Organizational Contexts. The Academy of Management Review, 25(1), 121-140.

Hellriegel, D., & Slocum, J. (2007). Organizational behavior. OH: Cengage Learning Publisher.

Kono, T., & Clegg, S. (1998). Transformations of corporate culture: experiences of Japanese enterprises. Berlin: Walter de Gruyter Publishers.

MacKenzie, K. (1997). Time-managed group psychotherapy: effective clinical applications. NY: American Psychiatric Publisher.

Moss, S. (2008). Social identity and self-categorization article. Web.

Nelson, D., & Quick, J. (2010). Organizational Behavior: Science, the Real World, and You. OH: Cengage Learning Publisher: Rana, I. Quality Management System, Human Behavior and Business Excellence . Web.

Taylor, D. (2003). Understanding Work Group Behavior. Web.

Thenmozhi, M. (N.d). Group Behaviour. Department of Management Studies . Web.

White, K., Hogg, M., & Terry, D. (2002). Improving Attitude–Behavior Correspondence through Exposure to Normative Support from a Salient In-group. Basic And Applied Social Psychology, 24(2), 91–103.

Witte, E., & Davis, J. (1996). Understanding Group Behavior: Consensual action by small groups. NY: Routledge Publisher.

Zeitz, K., Tan, H., & Zeitz, C. (2009). Crowd Behavior at Mass Gatherings: A Literature Review. Web.

• Chicago (A-D)
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Bibliography

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Organizing Your Social Sciences Research Assignments

• Annotated Bibliography
• Analyzing a Scholarly Journal Article
• Group Presentations
• Dealing with Nervousness
• Using Visual Aids
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• Multiple Book Review Essay
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• Writing a Case Analysis Paper
• Writing a Case Study
• About Informed Consent
• Writing Field Notes
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• Writing a Reflective Paper
• Writing a Research Proposal
• Generative AI and Writing
• Acknowledgments

Reflective writing is a process of identifying, questioning, and critically evaluating course-based learning opportunities, integrated with your own observations, experiences, impressions, beliefs, assumptions, or biases, and which describes how this process stimulated new or creative understanding about the content of the course.

A reflective paper describes and explains in an introspective, first person narrative, your reactions and feelings about either a specific element of the class [e.g., a required reading; a film shown in class] or more generally how you experienced learning throughout the course. Reflective writing assignments can be in the form of a single paper, essays, portfolios, journals, diaries, or blogs. In some cases, your professor may include a reflective writing assignment as a way to obtain student feedback that helps improve the course, either in the moment or for when the class is taught again.

How to Write a Reflection Paper . Academic Skills, Trent University; Writing a Reflection Paper . Writing Center, Lewis University; Critical Reflection . Writing and Communication Centre, University of Waterloo; Tsingos-Lucas et al. "Using Reflective Writing as a Predictor of Academic Success in Different Assessment Formats." American Journal of Pharmaceutical Education 81 (2017): Article 8.

Benefits of Reflective Writing Assignments

As the term implies, a reflective paper involves looking inward at oneself in contemplating and bringing meaning to the relationship between course content and the acquisition of new knowledge . Educational research [Bolton, 2010; Ryan, 2011; Tsingos-Lucas et al., 2017] demonstrates that assigning reflective writing tasks enhances learning because it challenges students to confront their own assumptions, biases, and belief systems around what is being taught in class and, in so doing, stimulate student’s decisions, actions, attitudes, and understanding about themselves as learners and in relation to having mastery over their learning. Reflection assignments are also an opportunity to write in a first person narrative about elements of the course, such as the required readings, separate from the exegetic and analytical prose of academic research papers.

Reflection writing often serves multiple purposes simultaneously. In no particular order, here are some of reasons why professors assign reflection papers:

• Enhances learning from previous knowledge and experience in order to improve future decision-making and reasoning in practice . Reflective writing in the applied social sciences enhances decision-making skills and academic performance in ways that can inform professional practice. The act of reflective writing creates self-awareness and understanding of others. This is particularly important in clinical and service-oriented professional settings.
• Allows students to make sense of classroom content and overall learning experiences in relation to oneself, others, and the conditions that shaped the content and classroom experiences . Reflective writing places you within the course content in ways that can deepen your understanding of the material. Because reflective thinking can help reveal hidden biases, it can help you critically interrogate moments when you do not like or agree with discussions, readings, or other aspects of the course.
• Increases awareness of one’s cognitive abilities and the evidence for these attributes . Reflective writing can break down personal doubts about yourself as a learner and highlight specific abilities that may have been hidden or suppressed due to prior assumptions about the strength of your academic abilities [e.g., reading comprehension; problem-solving skills]. Reflective writing, therefore, can have a positive affective [i.e., emotional] impact on your sense of self-worth.
• Applying theoretical knowledge and frameworks to real experiences . Reflective writing can help build a bridge of relevancy between theoretical knowledge and the real world. In so doing, this form of writing can lead to a better understanding of underlying theories and their analytical properties applied to professional practice.
• Reveals shortcomings that the reader will identify . Evidence suggests that reflective writing can uncover your own shortcomings as a learner, thereby, creating opportunities to anticipate the responses of your professor may have about the quality of your coursework. This can be particularly productive if the reflective paper is written before final submission of an assignment.
• Helps students identify their tacit [a.k.a., implicit] knowledge and possible gaps in that knowledge . Tacit knowledge refers to ways of knowing rooted in lived experience, insight, and intuition rather than formal, codified, categorical, or explicit knowledge. In so doing, reflective writing can stimulate students to question their beliefs about a research problem or an element of the course content beyond positivist modes of understanding and representation.
• Encourages students to actively monitor their learning processes over a period of time . On-going reflective writing in journals or blogs, for example, can help you maintain or adapt learning strategies in other contexts. The regular, purposeful act of reflection can facilitate continuous deep thinking about the course content as it evolves and changes throughout the term. This, in turn, can increase your overall confidence as a learner.
• Relates a student’s personal experience to a wider perspective . Reflection papers can help you see the big picture associated with the content of a course by forcing you to think about the connections between scholarly content and your lived experiences outside of school. It can provide a macro-level understanding of one’s own experiences in relation to the specifics of what is being taught.
• If reflective writing is shared, students can exchange stories about their learning experiences, thereby, creating an opportunity to reevaluate their original assumptions or perspectives . In most cases, reflective writing is only viewed by your professor in order to ensure candid feedback from students. However, occasionally, reflective writing is shared and openly discussed in class. During these discussions, new or different perspectives and alternative approaches to solving problems can be generated that would otherwise be hidden. Sharing student's reflections can also reveal collective patterns of thought and emotions about a particular element of the course.

Bolton, Gillie. Reflective Practice: Writing and Professional Development . London: Sage, 2010; Chang, Bo. "Reflection in Learning." Online Learning 23 (2019), 95-110; Cavilla, Derek. "The Effects of Student Reflection on Academic Performance and Motivation." Sage Open 7 (July-September 2017): 1–13; Culbert, Patrick. “Better Teaching? You Can Write On It “ Liberal Education (February 2022); McCabe, Gavin and Tobias Thejll-Madsen. The Reflection Toolkit . University of Edinburgh; The Purpose of Reflection . Introductory Composition at Purdue University; Practice-based and Reflective Learning . Study Advice Study Guides, University of Reading; Ryan, Mary. "Improving Reflective Writing in Higher Education: A Social Semiotic Perspective." Teaching in Higher Education 16 (2011): 99-111; Tsingos-Lucas et al. "Using Reflective Writing as a Predictor of Academic Success in Different Assessment Formats." American Journal of Pharmaceutical Education 81 (2017): Article 8; What Benefits Might Reflective Writing Have for My Students? Writing Across the Curriculum Clearinghouse; Rykkje, Linda. "The Tacit Care Knowledge in Reflective Writing: A Practical Wisdom." International Practice Development Journal 7 (September 2017): Article 5; Using Reflective Writing to Deepen Student Learning . Center for Writing, University of Minnesota.

How to Approach Writing a Reflection Paper

Thinking About Reflective Thinking

Educational theorists have developed numerous models of reflective thinking that your professor may use to frame a reflective writing assignment. These models can help you systematically interpret your learning experiences, thereby ensuring that you ask the right questions and have a clear understanding of what should be covered. A model can also represent the overall structure of a reflective paper. Each model establishes a different approach to reflection and will require you to think about your writing differently. If you are unclear how to fit your writing within a particular reflective model, seek clarification from your professor. There are generally two types of reflective writing assignments, each approached in slightly different ways.

1.  Reflective Thinking about Course Readings

This type of reflective writing focuses on thoughtfully thinking about the course readings that underpin how most students acquire new knowledge and understanding about the subject of a course. Reflecting on course readings is often assigned in freshmen-level, interdisciplinary courses where the required readings examine topics viewed from multiple perspectives and, as such, provide different ways of analyzing a topic, issue, event, or phenomenon. The purpose of reflective thinking about course readings in the social and behavioral sciences is to elicit your opinions, beliefs, and feelings about the research and its significance. This type of writing can provide an opportunity to break down key assumptions you may have and, in so doing, reveal potential biases in how you interpret the scholarship.

If you are assigned to reflect on course readings, consider the following methods of analysis as prompts that can help you get started :

• Examine carefully the main introductory elements of the reading, including the purpose of the study, the theoretical framework being used to test assumptions, and the research questions being addressed. Think about what ideas stood out to you. Why did they? Were these ideas new to you or familiar in some way based on your own lived experiences or prior knowledge?
• Develop your ideas around the readings by asking yourself, what do I know about this topic? Where does my existing knowledge about this topic come from? What are the observations or experiences in my life that influence my understanding of the topic? Do I agree or disagree with the main arguments, recommended course of actions, or conclusions made by the author(s)? Why do I feel this way and what is the basis of these feelings?
• Make connections between the text and your own beliefs, opinions, or feelings by considering questions like, how do the readings reinforce my existing ideas or assumptions? How the readings challenge these ideas or assumptions? How does this text help me to better understand this topic or research in ways that motivate me to learn more about this area of study?

2.  Reflective Thinking about Course Experiences

This type of reflective writing asks you to critically reflect on locating yourself at the conceptual intersection of theory and practice. The purpose of experiential reflection is to evaluate theories or disciplinary-based analytical models based on your introspective assessment of the relationship between hypothetical thinking and practical reality; it offers a way to consider how your own knowledge and skills fit within professional practice. This type of writing also provides an opportunity to evaluate your decisions and actions, as well as how you managed your subsequent successes and failures, within a specific theoretical framework. As a result, abstract concepts can crystallize and become more relevant to you when considered within your own experiences. This can help you formulate plans for self-improvement as you learn.

If you are assigned to reflect on your experiences, consider the following questions as prompts to help you get started :

• Contextualize your reflection in relation to the overarching purpose of the course by asking yourself, what did you hope to learn from this course? What were the learning objectives for the course and how did I fit within each of them? How did these goals relate to the main themes or concepts of the course?
• Analyze how you experienced the course by asking yourself, what did I learn from this experience? What did I learn about myself? About working in this area of research and study? About how the course relates to my place in society? What assumptions about the course were supported or refuted?
• Think introspectively about the ways you experienced learning during the course by asking yourself, did your learning experiences align with the goals or concepts of the course? Why or why do you not feel this way? What was successful and why do you believe this? What would you do differently and why is this important? How will you prepare for a future experience in this area of study?

NOTE: If you are assigned to write a journal or other type of on-going reflection exercise, a helpful approach is to reflect on your reflections by re-reading what you have already written. In other words, review your previous entries as a way to contextualize your feelings, opinions, or beliefs regarding your overall learning experiences. Over time, this can also help reveal hidden patterns or themes related to how you processed your learning experiences. Consider concluding your reflective journal with a summary of how you felt about your learning experiences at critical junctures throughout the course, then use these to write about how you grew as a student learner and how the act of reflecting helped you gain new understanding about the subject of the course and its content.

ANOTHER NOTE: Regardless of whether you write a reflection paper or a journal, do not focus your writing on the past. The act of reflection is intended to think introspectively about previous learning experiences. However, reflective thinking should document the ways in which you progressed in obtaining new insights and understandings about your growth as a learner that can be carried forward in subsequent coursework or in future professional practice. Your writing should reflect a furtherance of increasing personal autonomy and confidence gained from understanding more about yourself as a learner.

Structure and Writing Style

There are no strict academic rules for writing a reflective paper. Reflective writing may be assigned in any class taught in the social and behavioral sciences and, therefore, requirements for the assignment can vary depending on disciplinary-based models of inquiry and learning. The organization of content can also depend on what your professor wants you to write about or based on the type of reflective model used to frame the writing assignment. Despite these possible variations, below is a basic approach to organizing and writing a good reflective paper, followed by a list of problems to avoid.

Pre-flection

In most cases, it's helpful to begin by thinking about your learning experiences and outline what you want to focus on before you begin to write the paper. This can help you organize your thoughts around what was most important to you and what experiences [good or bad] had the most impact on your learning. As described by the University of Waterloo Writing and Communication Centre, preparing to write a reflective paper involves a process of self-analysis that can help organize your thoughts around significant moments of in-class knowledge discovery.

• Using a thesis statement as a guide, note what experiences or course content stood out to you , then place these within the context of your observations, reactions, feelings, and opinions. This will help you develop a rough outline of key moments during the course that reflect your growth as a learner. To identify these moments, pose these questions to yourself: What happened? What was my reaction? What were my expectations and how were they different from what transpired? What did I learn?
• Critically think about your learning experiences and the course content . This will help you develop a deeper, more nuanced understanding about why these moments were significant or relevant to you. Use the ideas you formulated during the first stage of reflecting to help you think through these moments from both an academic and personal perspective. From an academic perspective, contemplate how the experience enhanced your understanding of a concept, theory, or skill. Ask yourself, did the experience confirm my previous understanding or challenge it in some way. As a result, did this highlight strengths or gaps in your current knowledge? From a personal perspective, think introspectively about why these experiences mattered, if previous expectations or assumptions were confirmed or refuted, and if this surprised, confused, or unnerved you in some way.
• Analyze how these experiences and your reactions to them will shape your future thinking and behavior . Reflection implies looking back, but the most important act of reflective writing is considering how beliefs, assumptions, opinions, and feelings were transformed in ways that better prepare you as a learner in the future. Note how this reflective analysis can lead to actions you will take as a result of your experiences, what you will do differently, and how you will apply what you learned in other courses or in professional practice.

Basic Structure and Writing Style

Reflective Background and Context

The first part of your reflection paper should briefly provide background and context in relation to the content or experiences that stood out to you. Highlight the settings, summarize the key readings, or narrate the experiences in relation to the course objectives. Provide background that sets the stage for your reflection. You do not need to go into great detail, but you should provide enough information for the reader to understand what sources of learning you are writing about [e.g., course readings, field experience, guest lecture, class discussions] and why they were important. This section should end with an explanatory thesis statement that expresses the central ideas of your paper and what you want the readers to know, believe, or understand after they finish reading your paper.

Reflective Interpretation

Drawing from your reflective analysis, this is where you can be personal, critical, and creative in expressing how you felt about the course content and learning experiences and how they influenced or altered your feelings, beliefs, assumptions, or biases about the subject of the course. This section is also where you explore the meaning of these experiences in the context of the course and how you gained an awareness of the connections between these moments and your own prior knowledge.

Guided by your thesis statement, a helpful approach is to interpret your learning throughout the course with a series of specific examples drawn from the course content and your learning experiences. These examples should be arranged in sequential order that illustrate your growth as a learner. Reflecting on each example can be done by: 1)  introducing a theme or moment that was meaningful to you, 2) describing your previous position about the learning moment and what you thought about it, 3) explaining how your perspective was challenged and/or changed and why, and 4) introspectively stating your current or new feelings, opinions, or beliefs about that experience in class.

It is important to include specific examples drawn from the course and placed within the context of your assumptions, thoughts, opinions, and feelings. A reflective narrative without specific examples does not provide an effective way for the reader to understand the relationship between the course content and how you grew as a learner.

Reflective Conclusions

The conclusion of your reflective paper should provide a summary of your thoughts, feelings, or opinions regarding what you learned about yourself as a result of taking the course. Here are several ways you can frame your conclusions based on the examples you interpreted and reflected on what they meant to you. Each example would need to be tied to the basic theme [thesis statement] of your reflective background section.

• Your reflective conclusions can be described in relation to any expectations you had before taking the class [e.g., “I expected the readings to not be relevant to my own experiences growing up in a rural community, but the research actually helped me see that the challenges of developing my identity as a child of immigrants was not that unusual...”].
• Your reflective conclusions can explain how what you learned about yourself will change your actions in the future [e.g., “During a discussion in class about the challenges of helping homeless people, I realized that many of these people hate living on the street but lack the ability to see a way out. This made me realize that I wanted to take more classes in psychology...”].
• Your reflective conclusions can describe major insights you experienced a critical junctures during the course and how these moments enhanced how you see yourself as a student learner [e.g., "The guest speaker from the Head Start program made me realize why I wanted to pursue a career in elementary education..."].
• Your reflective conclusions can reconfigure or reframe how you will approach professional practice and your understanding of your future career aspirations [e.g.,, "The course changed my perceptions about seeking a career in business finance because it made me realize I want to be more engaged in customer service..."]
• Your reflective conclusions can explore any learning you derived from the act of reflecting itself [e.g., “Reflecting on the course readings that described how minority students perceive campus activities helped me identify my own biases about the benefits of those activities in acclimating to campus life...”].

NOTE: The length of a reflective paper in the social sciences is usually less than a traditional research paper. However, don’t assume that writing a reflective paper is easier than writing a research paper. A well-conceived critical reflection paper often requires as much time and effort as a research paper because you must purposeful engage in thinking about your learning in ways that you may not be comfortable with or used to. This is particular true while preparing to write because reflective papers are not as structured as a traditional research paper and, therefore, you have to think deliberately about how you want to organize the paper and what elements of the course you want to reflect upon.

ANOTHER NOTE: Do not limit yourself to using only text in reflecting on your learning. If you believe it would be helpful, consider using creative modes of thought or expression such as, illustrations, photographs, or material objects that reflects an experience related to the subject of the course that was important to you [e.g., like a ticket stub to a renowned speaker on campus]. Whatever non-textual element you include, be sure to describe the object's relevance to your personal relationship to the course content.

Problems to Avoid

A reflective paper is not a “mind dump” . Reflective papers document your personal and emotional experiences and, therefore, they do not conform to rigid structures, or schema, to organize information. However, the paper should not be a disjointed, stream-of-consciousness narrative. Reflective papers are still academic pieces of writing that require organized thought, that use academic language and tone , and that apply intellectually-driven critical thinking to the course content and your learning experiences and their significance.

A reflective paper is not a research paper . If you are asked to reflect on a course reading, the reflection will obviously include some description of the research. However, the goal of reflective writing is not to present extraneous ideas to the reader or to "educate" them about the course. The goal is to share a story about your relationship with the learning objectives of the course. Therefore, unlike research papers, you are expected to write from a first person point of view which includes an introspective examination of your own opinions, feelings, and personal assumptions.

A reflection paper is not a book review . Descriptions of the course readings using your own words is not a reflective paper. Reflective writing should focus on how you understood the implications of and were challenged by the course in relation to your own lived experiences or personal assumptions, combined with explanations of how you grew as a student learner based on this internal dialogue. Remember that you are the central object of the paper, not the research materials.

A reflective paper is not an all-inclusive meditation. Do not try to cover everything. The scope of your paper should be well-defined and limited to your specific opinions, feelings, and beliefs about what you determine to be the most significant content of the course and in relation to the learning that took place. Reflections should be detailed enough to covey what you think is important, but your thoughts should be expressed concisely and coherently [as is true for any academic writing assignment].

Critical Reflection . Writing and Communication Centre, University of Waterloo; Critical Reflection: Journals, Opinions, & Reactions . University Writing Center, Texas A&M University; Connor-Greene, Patricia A. “Making Connections: Evaluating the Effectiveness of Journal Writing in Enhancing Student Learning.” Teaching of Psychology 27 (2000): 44-46; Good vs. Bad Reflection Papers , Franklin University; Dyment, Janet E. and Timothy S. O’Connell. "The Quality of Reflection in Student Journals: A Review of Limiting and Enabling Factors." Innovative Higher Education 35 (2010): 233-244: How to Write a Reflection Paper . Academic Skills, Trent University; Amelia TaraJane House. Reflection Paper . Cordia Harrington Center for Excellence, University of Arkansas; Ramlal, Alana, and Désirée S. Augustin. “Engaging Students in Reflective Writing: An Action Research Project.” Educational Action Research 28 (2020): 518-533; Writing a Reflection Paper . Writing Center, Lewis University; McGuire, Lisa, Kathy Lay, and Jon Peters. “Pedagogy of Reflective Writing in Professional Education.” Journal of the Scholarship of Teaching and Learning (2009): 93-107; Critical Reflection . Writing and Communication Centre, University of Waterloo; How Do I Write Reflectively? Academic Skills Toolkit, University of New South Wales Sydney; Reflective Writing . Skills@Library. University of Leeds; Walling, Anne, Johanna Shapiro, and Terry Ast. “What Makes a Good Reflective Paper?” Family Medicine 45 (2013): 7-12; Williams, Kate, Mary Woolliams, and Jane Spiro. Reflective Writing . 2nd edition. London: Red Globe Press, 2020; Yeh, Hui-Chin, Shih-hsien Yang, Jo Shan Fu, and Yen-Chen Shih. “Developing College Students’ Critical Thinking through Reflective Writing.” Higher Education Research and Development (2022): 1-16.

Writing Tip

Focus on Reflecting, Not on Describing

Minimal time and effort should be spent describing the course content you are asked to reflect upon. The purpose of a reflection assignment is to introspectively contemplate your reactions to and feeling about an element of the course. D eflecting the focus away from your own feelings by concentrating on describing the course content can happen particularly if "talking about yourself" [i.e., reflecting] makes you uncomfortable or it is intimidating. However, the intent of reflective writing is to overcome these inhibitions so as to maximize the benefits of introspectively assessing your learning experiences. Keep in mind that, if it is relevant, your feelings of discomfort could be a part of how you critically reflect on any challenges you had during the course [e.g., you realize this discomfort inhibited your willingness to ask questions during class, it fed into your propensity to procrastinate, or it made it difficult participating in groups].

Writing a Reflection Paper . Writing Center, Lewis University; Reflection Paper . Cordia Harrington Center for Excellence, University of Arkansas.

Another Writing Tip

Helpful Videos about Reflective Writing

These two short videos succinctly describe how to approach a reflective writing assignment. They are produced by the Academic Skills department at the University of Melbourne and the Skills Team of the University of Hull, respectively.

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Many types of writing follow some version of the basic shape described above. This shape is most obvious in the form of the traditional five-paragraph essay: a model for college writing in which the writer argues his or her viewpoint (thesis) on a topic and uses three reasons or subtopics to support that position. In the five-paragraph model, as illustrated below, the introductory paragraph mentions the three main points or subtopics, and each body paragraph begins with a topic sentence dealing with one of those main points.

SAMPLE ESSAY USING THE FIVE-PARAGRAPH MODEL

Remember, this is a very simplistic model. It presents a basic idea of essay organization and may certainly be helpful in learning to structure an argument, but it should not be followed religiously as an ideal form.

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Essay on social change: meaning, characteristics and other details.

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Here is your essay on Social Change! 

Introduction:

Change is the internal law. History and science bear ample testimony to the fact that change is the law of life. Stagnation is death. They tell us stories of man’s rise and growth from the Paleolithic age to the Neolithic age, then to the Stone Age and next to the copper age etc. On the stage of the world, scenes follow scenes, acts follow acts, and drama follows drama. Nothing stands still.

Image Courtesy : 2.bp.blogspot.com/_1-xvEOICRwA/SHQeR5CcI3I/AAAAAAAAAVs/OUtRL2GLZXg/s1600-h/PontmorlaisWest_CircusParade_1948-49_CliveArthur.jpg

The wheel of time moves on and on. The old dies and the young steps into the world. We ring out the old and ring in the new. A child changes into a boy, a boy into a youth and then into a man. The bud changes into a flower. The dawn turns into morning, morning into noon, noon into afternoon and afternoon into night.

It is said, “Today is not yesterday, we ourselves change. No change is permanent, it is subject to change. This is observed in all spares of activity. Change indeed is painful, yet needful”. Flowing water is wholesome, and stagnant water is poisonous. Only when it flows through and alters with changes, it is able to refresh and recreate.

Change is an ever-present phenomenon. It is the law of nature. Society is not at all a static phenomenon, but it is a dynamic entity. It is an ongoing process. The social structure is subject to incessant changes. Individuals may strive for stability, yet the fact remains that society is an every changing phenomenon; growing, decaying, renewing and accommodating itself to changing conditions.

The human composition of societies changes over time, technologies expand, ideologies and values take on new components; institutional functions and structures undergo reshaping. Hence, no society remains complete static. Incessant changeability is very inherent nature of human society.

A social structure is a nexus of present relationships. It exists because social beings seek to maintain it. It continues to exist because men demand its continuance. But the existing social structure is influenced by many factors and forces that inevitably cause it to change. Society is thus subject to continuous change.

The change of man and society has been the central and quite dominant concern of sociology right from the time when it emerged as branch of learning. The concern for social change is of great importance not only in studying past changes but also in investigating ‘future’ developments.

Meaning of Social Change :

Change implies all variations in human societies. When changes occur in the modes of living of individuals and social relation gets influenced, such changes are called social changes.

Social change refers to the modifications which take place in life pattern of people. It occurs because all societies are in a constant state of disequilibrium.

The word ‘change’ denotes a difference in anything observed over some period of time. Hence, social change would mean observable differences in any social phenomena over any period of time.

Social change is the change in society and society is a web of social relationships. Hence, social change is a change in social relationships. Social relationships are social processes, social patterns and social interactions. These include the mutual activities and relations of the various parts of the society. Thus, the term ‘social change’ is used to describe variations of any aspect of social processes, social patterns, social interaction or social organization.

Social change may be defined as changes in the social organization, that is, the structure and functions of the society.

Whenever one finds that a large number of persons are engaged in activities that differ from those which their immediate forefathers were engaged in some time before, one finds a social change.

Whenever human behaviour is in the process of modification, one finds that social change is occurring. Human society is constituted of human beings. Social change means human change, since men are human beings. To change society, as says Davis, is to change man.

Theorists of social change agree that in most concrete sense of the word ‘change’, every social system is changing all the time. The composition of the population changes through the life cycle and thus the occupation or roles changes; the members of society undergo physiological changes; the continuing interactions among member modify attitudes and expectations; new knowledge is constantly being gained and transmitted.

Defining Change:

The question to what social change actually means is perhaps the most difficult one within the scientific study of change. It involves the often neglected query of what ‘kind’ and degree of change in what is to be considered social change.

Most analysts of social change deal with this question implicitly somewhere in their theoretical system or in the context of the latter’s application to some empirical case. For the present purpose it should suffice to examine definitions that are frequently used to conceptualise change.

According to Jones “Social change is a term used to describe variations in, or modifications of any aspect of social processes, social patterns, social interaction or social organization”.

As Kingsley Davis says, “By Social change is meant only such alternations as occur in social organization – that is, the structure and functions of society”.

According to Maclver and Page, “Social change refers to a process responsive to many types of changes; to changes the man in made condition of life; to changes in the attitudes and beliefs of men, and to the changes that go beyond the human control to the biological and the physical nature of things”.

Morris Ginsberg defines, “By social change, I understand a change in social structure, e.g., the size of the society, the composition or the balance of its parts or the type of its organization”.

P. Fairchild defines social change as “variations or modifications in any aspects of social process, pattern or form.

B. Kuppuswamy says, “Social change may be defined as the process in which is discernible significant alternation in the structure and functioning of a particular social system”.

H.M. Johnson says, “Social change is either change in the structure or quasi- structural aspects of a system of change in the relative importance of coexisting structural pattern”.

According to Merrill and Eldredge, “Change means that large number of persons are engaging in activities that differ from those which they or their immediate forefathers engaged in some time before”.

Anderson and Parker define, “Social change involves alternations in the structure or functioning of societal forms or processes themselves”.

According to M.D. Jenson, “Social change may be defined as modification in ways of doing and thinking of people.

As H.T. Mazumdar says, “Social change may be defined as a new fashion or mode, either modifying or replacing the old, in the life of people or in the operation of a society”.

According Gillin and Gillin, “Social changes are variations from the accepted modes of life; whether due to alternation in geographical conditions, in cultural equipment, composition of the population or ideologies and brought about by diffusion, or inventions within the group.

By analyzing all the definitions mentioned above, we reach at the conclusion that the two type of changes should be treated as two facts of the same social phenomenon. Two type of changes are e.g. (i) changes in the structure of society, (ii) changes in the values and social norms which bind the people together and help to maintain social order. These two type of changes should not, however, be treated separately because a change in one automatically induces changes in the other.

For example, a change in the attitude of the people may bring about changes in the social structure. Towards the close of the 19 century, there was a tendency in the countries of Western Europe for families to grow smaller in size. There is a general agreement that this has been brought about mainly by voluntary restriction of births”.

In this case, a change in the attitude of the people is mainly responsible for change in the social structure. On the other hand, a change in the social structure may bring about attitudinal change among the members of the society. Transformation of rural society into industrial society is not simply a change in the structure of society. For example, industrialisation has destroyed domestic system of production.

The destruction of domestic system of production has brought women from home to factory and office. The employment of women gave them a new independent outlook. The attitude of independence instead of dependence upon men has become the trait of women’s personally. Hence, these two type of changes should not be treated separately but both of them should be studied together.

The problem of social change is one of the central foci of sociological inquiry. It is so complex and so significant in the life of individual and of society that we have to explore the ‘why’ and ‘how’ of social change in all its ramifications.

Characteristics of Social Change :

The fact of social change has fascinated the keenest minds and still poses some of the great unsolved problems in social sciences. The phenomenon of social change is not simple but complex. It is difficult to understand this in its entirety. The unsolved problems are always pressurising us to find an appropriate answer. To understand social change well, we have to analyse the nature of social change which are as follows:

1. Social Change is Social:

Society is a “web of social relationships” and hence social change obviously means a change in the system of social relationships. Social relationships are understood in terms of social processes and social interactions and social organizations.

Thus, the term social change is used to describe variation in social interactions, processes and social organizations. Only that change can be called social change whose influence can be felt in a community form. The changes that have significance for all or considerable segment of population can be considered as social change.

2. Social Change is Universal:

Change is the universal law of nature. The social structure, social organization and social institutions are all dynamic. Social change occurs in all societies and at all times. No society remains completely static.

Each society, no matter how traditional and conservative, is constantly undergoing change. Just as man’s life cannot remain static, so does society of all places and times. Here adjustment take place and here conflict breaks down adjustment. Here there is revolution and here consent. Here men desire for achieving new goals, and here they return to old ones.

3. Social Change occurs as an Essential law:

Change is the law of nature. Social change is also natural. Change is an unavoidable and unchangeable law of nature. By nature we desire change. Our needs keep on changing to satisfy our desire for change and to satisfy these needs, social change becomes a necessity. The truth is that we are anxiously waiting for a change. According to Green, “The enthusiastic response of change has become almost way of life.

4. Social Change is Continuous:

Society is an ever-changing phenomenon. It is undergoing endless changes. It is an “ongoing process”. These changes cannot be stopped. Society is subject to continuous change. Here it grows and decays, there it finds renewal, accommodates itself to various changing conditions.

Society is a system of social relationship. But these social relationships are never permanent. They are subject to change. Society cannot be preserved in a museum to save it from the ravages of time. From the dawn of history, down to this day, society has been in flux.

Social change manifests itself in different stages of human history. In ancient times when life was confined to caves (Stone Age), the social system was different from that of the computer age today. There is no fixity in human relationships. Circumstances bring about many a change in the behaviour patterns.

5. Social Change Involves No-Value Judgement:

Social change does not attach any value judgement. It is neither moral nor immoral, it is amoral. The question of “what ought to be” is beyond the nature of social change. The study of social change involves no-value judgement. It is ethically neutral. A correct decision on what is empirically true is not the same as correct decision on what ought to be.

6. Social Change is Bound by Time Factors:

Social change is temporal. It happens through time, because society exists only as a time-sequences. We know its meaning fully only by understanding it through time factors. For example, the caste system which was a pillar of stability in traditional Indian society, is now undergoing considerable changes in the modern India.

There was less industrialisation in India during 50s. But in 90s, India has become more industrialized. Thus, the speed of social change differs from age to age. The reason is that the factors which cause social change do not remain uniform with the changes in time.

7. Rate and Tempo of Social Change is Uneven:

Though social change is a must for each and every society, the rate, tempo, speed and extent of change is not uniform. It differs from society to society. In some societies, its speed is rapid; in another it may be slow. And in some other societies it occurs so slowly that it may not be noticed by those who live in them. For example, in the modern, industrial urban society the speed and extent of change is faster than traditional, agricultural and rural society.

8. Definite Prediction of Social Change is Impossible:

It is very much difficult to make out any prediction on the exact forms of social change. A thousand years ago in Asia, Europe and Latin America the face of society was vastly different from that what exists today. But what the society will be in thousand years from now, no one can tell.

But a change there will be. For example, industrialisation and urbanisation has brought about a series of interrelated changes in our family and marriage system. But we cannot predict the exact forms which social relationships will assume in future. Similarly, what shall be our ideas, attitudes and value in future, it is unpredictable.

9. Social Change Shows Chain-Reaction Sequences:

Society is a dynamic system of interrelated parts. Changes in one aspect of life may induce a series of changes in other aspects. For example, with the emancipation of women, educated young women find the traditional type of family and marriage not quite fit to their liking.

They find it difficult to live with their parents-in-law, obeying the mother-in-law at every point. They desire separate homes. The stability of marriages can no longer be taken for granted. The changing values of women force men to change their values also. Therefore, society is a system of interrelated parts. Change in its one aspect may lead to a series of changes in other aspects of the society.

10. Social Change takes place due to Multi-Number of Factors:

Social change is the consequence of a number of factors. A special factor may trigger a change but it is always associated with other factors that make the triggering possible. Social change cannot be explained in terms of one or two factors only and that various factors actually combine and become the ’cause’ of the change. M. Ginsberg observes: “A cause is an assemblage of factors which, in interaction with each other, undergo a change”. There is no single master key by which we can unlock all the doors leading to social change. As a matter of fact, social change is the consequence of a number of factors.

11. Social Changes are Chiefly those of Modifications or of Replacement:

Social changes may be considered as modifications or replacements. It may be modification of physical goods or social relationships. For example, the form of our breakfast food has changed. Though we eat the same basic materials such as meats, eggs corn etc. which we ate earlier, their form has been changed.

Ready-to-eat cornflakes, breads, omelets are substituted for the form in which these same materials were consumed in earlier years. Further, there may be modifications of social relationships. For example, the old authoritarian family has become the small equalitarian family. Our attitudes towards women’s status and rights, religion, co-education etc. stand modified today.

12. Social Change may be Small-scale or Large-scale:

A line of distinction is drawn between small-scale and large scale social change. Small-scale change refers to changes within groups and organizations rather than societies, culture or civilization.

According W.E. Moore, by small-scale changes we shall mean changes in the characteristics of social structures that though comprised within the general system identifiable as a society, do not have any immediate and major consequences for the generalised structure (society) as such.

13. Short-term and Long-term Change:

The conceptualization of the magnitude of change involves the next attribute of change, the time span. That is to say, a change that may be classified as ‘small-scale from a short-term perspective may turn out to have large-scale consequences when viewed over a long period of time, as the decreasing death rate since the 1960 in India exemplifies.

14. Social Change may be Peaceful or Violent:

At times, the attribute ‘peaceful’ has been considered as practically synonymous with ‘gradual’ and ‘violent’ with ‘rapid’. The term ‘violence’ frequently refers to the threat or use of physical force involved in attaining a given change. In certain sense, rapid change may ‘violently’ affect the emotions, values and expectations of those involved.

According to W.E. Moore, “A ‘true’ revolution, a rapid and fundamental alternation in the institutions or normative codes of society and of its power distribution, is rapid and continuous by definition and is likely to be violent, but may well be orderly as opposed to erratic”.

‘Peaceful’ has to do with the changes that take place by consent, acceptance or acquisition and that are enforced by the normative restraints of society.

15. Social Change may be Planned or Unplanned:

Social change may occur in the natural course or it is done by man deliberately. Unplanned change refers to change resulting from natural calamities, such as famines and floods, earthquakes and volcanic eruption etc. So social change is called as the unchangeable law of nature. The nature is never at rest.

Planned social change occurs when social changes are conditioned by human engineering. Plans, programmes and projects are made by man in order to determine and control the direction of social change.

Besides that by nature human beings desire change. The curiosity of a man never rests; nothing checks his desire to know. There is always a curiosity about unknown. The needs of human beings are changing day by day. So to satisfy these needs they desire change.

16. Social Change may be Endogenous or Exogenous:

Endogenous social change refers to the change caused by the factors that are generated by society or a given subsystem of society. Conflict, communication, regionalism etc. are some of the examples of endogenous social change.

On the other hand, exogenous sources of social change generally view society as a basically stable, well-integrated system that is disrupted or altered only by the impact of forces external to the system (e.g., world situation, wars, famine) or by new factors introduced into the system from other societies. For example, technological transfer and brain drain, political and cultural imperialism may lead to the diffusion of cultural traits beyond the limits of single societies.

17. Change Within and Change of the System:

The distinction between kinds of change has been developed by Talcott Parsons in his analysis of change ‘within’ and change ‘of the system, i.e., the orderly process of ongoing change within the boundaries of a system, as opposed to the process resulting in changes of the structure of the system under consideration. Conflict theorists draw our attention to the fact that the cumulative effect of change ‘within’ the system may result in a change ‘of’ the system.

To conclude, some of the attributes most frequently used in describing change are: magnitude of change (small-scale, large-scale changes), time pan, direction, rate of change, amount of violence involved. These dimensions should not be taken as either/or attributes but rather as varying along a continuum from one extreme to another (e.g., revolutionary vs evolutionary).

Other categorization that have been devised involve division of changes on the basis of such characteristics as continuous vs spasmodic, orderly vs erratic and the number of people (or roles) affected by or involved in change.

Although no hard and fast categories have yet been developed into which we can fit different types of change, the use of the foregoing distinctions, may be helpful in clarifying one’s conceptualization of any type of change or at least, they can help one to understand the complexities involved in developing a definition of the subject of social change.

Social Evolution :

In explaining the concept of social change, sociologists from time to time used words and expressions like evolution, growth, progress, development, revolution, adaptation etc. discarding one in preference to the other.

Though the concept of evolution was known to the generation preceding the publication of Darwin’s “Origin of Species”, the notion of social evolution was taken directly from the theories of biological evolution. Evolution in biological science means the developing of an organism.

It is a process by which a thing continuously adopts itself to its environment and manifests its own nature. Consequently it is a change which permeates the whole character of the object. Many social theorists from Herbert Spencer to Sumner applied this conception of ‘organic evolution’ in various ways to the explanation of social change.

The term ‘evolution’ is borrowed from biological sciences to Sociology. The term ‘organic evolution’ is replaced by ‘social evolution’ in sociology. Whereas the term ‘organic evolution’ is used to denote the evolution of organism, the expression of ‘social evolution is used to explain the evolution of human society.

It was hoped that the theory of social evolution would explain the origin and development of man. Anthropologists and Sociologists wanted to find a satisfactory and significant explanation of how our society evolved.

They were very much impressed by the idea of organic evolution which explain how one species evolves into another, and wanted to apply the same to the social world. Hence, the concept of social evolution is quite popular in sociological discussion.

Sociologists adopted the word ‘evolution’ to convey the sense of growth and change in social institutions. Social institutions are the result of evolution. They began to work to trace the origin of the ideas, institutions and of the developments.

The term ‘evolution’ is derived from the Latin word ‘evolvere’ which means to ‘develop’ or ‘to unfold’. It is equivalent to the Sanskrit word ‘Vikas’. Evolution literally means gradually ‘unfolding’ or ‘unrolling’. It indicates changes from ‘within’ and not from ‘without’. The concept of evolution applies more precisely to the internal growth of an organism.

Evolution means more than growth. The word ‘growth’ connotes a direction of change but only of quantitative character e.g., we say population grows, town grows etc. But evolution involves something more intrinsic; change not merely in size but also in structure.

According to Maclver and Page, “Evolution involves something more intrinsic, a change not merely in size but at least in structure also”.

Ogburn and Nimkoff write, “Evolution is merely a change in a given direction”.

Ginsberg says, “Evolution is defined as a process of change which results in the production of something new but revealing “an orderly continuity in transition”. That is to say, we have evolution when” the series of changes that occur during a period of time appear to be, not a mere succession of changes, but a ‘continuous process’, through which a clear ‘thread of identity runs’.

Evolution describes a series of interrelated changes in a system of some kind. It is a process in which hidden or latent characters of a thing reveal themselves. It is a principle of internal growth. It shows not merely what happens to a thing but also what happens within it. “What is latent becomes manifest in it and what is potential is made actual.”

Evolution is an order to change which unfolds the variety of aspects belonging to the nature of changing object. We cannot speak of evolution when an object or system is changed by forces acting upon it from without. The change must occur within the changing unity.

Characteristics of Social Evolution :

According to Spencer, “Evolution is the integration of matter and concomitant dissipation of motion during which matter passes from an indefinite, incoherent homogeneity to a definite, coherent heterogeneity.” Society, according to his view, is also subject to a similar process of evolution; that is, changing from a state of ‘incoherent homogeneity’ to a state of ‘coherent heterogeneity.’

Evolution is, thus, a gradual growth or development from simple to complex existence. The laws of evolution which were initially fashioned after the findings of charters. Darwin, came to be known as social Darwinism during the nineteenth century.

Spencer’s point of view can best be illustrated by an example. In the beginning, the most primitive stage, every individual lived an individualistic life, trying to know and do things about himself alone.

Every man was more or less similar, in so far as his ignorance about organized social life was concerned. In this sense, the people were homogenous. At that stage, neither they were able to organize their social life, nor could they work together. There was no system; nothing definite, expect their incoherent or loose-group-formations.

Thus, they formed “an indefinite, incoherent homogeneity,” But gradually, their experiences, realizations and knowledge increased. They learnt to live and to work together. The task of social organisation was taken on, division of labour was elaborated; and each found a particular type of work which he could do best. All worked in an organized and definite way towards a definite goal. Thus, a state of “definite, coherent heterogeneity” was reached.

Herbert Spencer has prescribed four important principles of evolution. These principles are:

1. Social evolution is on cultural or human aspect of the law of change of cosmic evolution.

2. Hence, social evolution take place in the same way at all places and progress through some definite and inevitable stages.

3. Social evolution is gradual.

4. Social evolution is progressive.

In addition to this characteristics, other features of social evolution are clearly evident which are discussed below.

Evolution is a Process of Differentiation and Integration:

The concept of evolution as a process of differentiation cum-integration was first developed by the German Sociologists Von Baer and subsequently by Spencer and many others.

(i) In order to understand this statement, i.e. evolution takes place through differentiation and Integration; we have to study the history of a society over a long, period of time. Then we shall find that its associations, institutions, etc” are constantly evolving or developing.

In social evolution, new and ever newer circumstances and problems are constantly appearing. In order to cope with them, new associations and institutions are evolved. For example, a community in a town previously. When the town had been a small community, its management was the responsibility of a Panchayat or a town area committee.

Now that the town has become a big commercial centre, its management is in the hands of a dozer different committees. One of them looks after the educational facilities, another looks after the sanitation, a third is deputed to look after the octroi, while a fourth manages the markets and so on. In this way, this differentiation increases with the evolution of the town.

(ii) But without Integration, this differentiation cannot take one anywhere. Hence, synthesis along with differentiation is necessary. In urban areas one can find various sectarian associations such as Khandayat Kshatriya Mahasabha, Kayastha society, Brahman Samiti, Napita associations etc.

At the same time, one also can find institutions: ‘Arya Samaj’,” etc. which synthesize and compromise associations based on various caste and class distinctions. Today, while new nations are coming into being in the human society, equally strong efforts are being made to create a world society by compromising these nations.

(iii) By virtue of this double processes of differentiation and integration, the efficiency of the society is being constantly increased. Division of labour is the magic word of modern economic evolution. By an increase in the number of associations and institutions in society, work in various spheres is performed more successfully. And because of the process of synthesis, various spheres take advantage of each other’s efficiency also.

Maclver points it out in a very systematic manner. According to him, evolution or differentiation manifests itself in society by (a) a greater division of society by labour, so that thereby a more elaborate system of cooperation, because the energy of more individuals is concentrated on more specific tasks, a more intricate nexus of functional relationships, is sustained within the group; (b) an increase in the number and the variety of functional associations and institutions, so that each is more defined or more limited in the range or character of its service; and (c) a greater diversity and refinement in the instruments of social communication, perhaps above all in the medium of language.

Various sociologists have laid stress on one or another of these aspect of evolution. Thus, Emile Durkheim has insisted on the preeminent importance of the social division of labour as a criterion of social development. Other writers have taken the various aspects together and sought to show that society passes through a definite series of evolutionary stages.

Social Evolution does not always proceed by Differentiation:

Morris Ginsberg writes, “The notion that evolution is a movement from the simple to the complex can be and has been seriously disputed.” In every field where we find the forces of differentiation at work, there the opposite trends are also manifested. For example in the development of languages, where the process of differentiation has been stressed, we have many disconnecting facts.

The modern languages derived from Sanskrit Like Bengali, Gujarati, Telugu and Tamil cannot be compared in their structure with the richness and diversity of their origin. Here the process is not towards differentiation but towards simplification.

In the development of religion too, the transition from fusion to differentiation is difficult to see. On the whole we find that social evolution does not always proceed by differentiation.

However in spite of the various difficulties, the concept of evolution still retains its usefulness. Maclver has strongly supported the principle of social evolution. He has criticised the practice of believing social evolution to be imaginary. Social evolution is a reality. Maclver has given some arguments in favour of the reality of social evolution.

He emphasizes, if we open the pages of History, we find that in the beginning there was no differentiation of institutions within human society or the performance of diverse functions. But latter on, as culture and civilization progressed, differentiation increased and it is even now increasing. This historical fact is an evidence of the extent and element of reality in the principle of social evolution.

Social Evolution and Organic Evolution :

Though ‘social evolution’ is borrowed from the biological concept of ‘organic evolution’, still then these two terms are not one and the same. There are some basic differences between the two which are as follows:

Firstly, organic evolution implies the differentiation in the bodily structure, which is generally in the form of new organs to use for different purpose. But social evolution does not imply this. Man is the centre of social evolution.

He need not have to develop new organ to adjust himself with changed conditions of life. Because man has the capacity of inventing tools, making instruments and devising techniques to control the forces of nature and to adjust himself with the natural conditions. He can look before and after.

Secondly, in organic evolution, the transmission of qualities takes place through biological heredity, i.e. through ‘genes’. But social evolution takes place through ideas, discoveries, inventions and experiences. Here the changes are transmitted mostly through the mental ability and genius of man.

Thirdly, in case of organic evolution only the descending generation is affected by the structural modification, alterations. But in social evolution even the old as well as the new generations are affected by it. For example, invention of new techniques and devices is influencing the present as well as the future generations.

Lastly, the organic evolution is continuous. There can be no break in it. It is continuous because of the irresistible pressure within the organisation and of environment or natural forces. But such a continuity may not be observed in the case of social evolution. It is subject to disruption. It is an intermittent. It lacks continuity.

Social Change and Social Evolution :

Social change is an ever-present phenomenon everywhere. When we speak of social change, we suggest so far no law, no theory, no direction, even no continuity. Social change occurs in all societies and at all times. No society remains completely static. The term ‘social change’ itself is wholly neutral, implying nothing but differences that take place in human interactions and interrelations.

In explaining this concept of social change, modern sociologists from time to time used different words and expressions. Evolution is one of them. Many social theorists form Herbert Spencer to Sumner applied this conception of evolution in various ways to the interpretation of social change. But many modern theorists, particularly American, have abandoned the idea that social change takes place by evolutionary stages.

Evolution describes a series of interrelated changes in a system of some kind. It is a process in which hidden or latent characters of a thing reveal themselves. It shows not merely what happens to a thing but also what happens within it.

Evolution is an order of change which unfolds the variety of aspects belonging to the nature of changing object. We cannot speak of evolution when an object or system is changed by forces acting upon it from without.

The change must occur within the changing unity. Evolution is a process involving a changing adaptation of the object to its environment and a further manifestation of its own nature. Consequently, it is a change permeating the whole character of the object, a sequence in which the equilibrium of its entire structure undergoes modification.

According to Maclver, evolution is not mere change. It is an immanent process resulting in increased complexity and differentiation. He writes, “the Kernel of organic evolution is differentiation, a process in which latent or rudimentary characters take a distinct and variable form within the unity of the organism.”

Maclver further says, evolution or differentiation manifests itself in society by (a) a greater division of labour resulting in great specialization (b) an increase in the number and variety of functional associations, (c) a greater diversity and refinement in the means of social communication. “When these changes are proceeding, society is evolving”, concludes Maclver.

The concept of progress found notable expression in the writings of the French Philosophers such as Turgot, Condorcent and Fancis Bacon of the 18th century and has been a dynamic agent in the social activity of modern man. Sociologists such as Saint Simon, Auguste Comte and Herbert Spencer were the earlier exponents of the idea of progress. According Comte, it was the intellectual elite who could bring about an era of progress.

Etymologically, the word progress means “moving forward.” But moving forward or backward, progress or regress are relative terms. If it be remarked that such and such country has progressed, no meaningful information can be extracted from such a statement unless the direction towards which progress has been made be known.

In this way, progress is not mere change. It is a change in particular direction. The word progress cannot be appended to change in every direction. For example, if the condition of agriculture in a particular country worsens and a famine results, it is undeniably a change, but it will not be called progress. Progress means moving forward in the direction of achievement of some aim.

Different thinkers have defined progress in different ways. The important definitions are as follows:

Maclver writes, “By progress we imply not merely direction, but direction towards some final goal, some destination determined ideally not simply by the objective consideration at work.

Lumely defines, “Progress is a change, but it is a change in a desired or approved direction, not in any direction.”

Ginsberg defines progress as “A development or evolution in a direction which satisfies rational criterion of value”.

According to Ogburn, “Progress is a movement towards an objective thought to be desirable by the general group for the visible future.

Burgess writes, “Any change or adoption to an existent environment that makes it easier for a person or group of persons or other organized from of life to live may be said to represent progress”.

Progress means an advance towards some ideally desirable end. Since progress means change for the better it definitely implies a value judgement of highly subjective character. For value, like taste, has no measuring rod.

A particular social change may seem to be progressive to one person to another it may seem retrogression, because they have different values. The concept of social progress is, therefore, subjective but it has reference to an objective condition.

Criteria of Progress :

It is difficult to explain the criteria of progress which are relative to their temporal context. Social values determine progress. Whether any change will be considered as progress or not depends upon the social values. Social values change with time and place. The criteria of progress change with the change of social values. Hence, it is difficult to formulate a universally acceptable criterion of progress. However, the following can be tentatively suggested.

Health and Longevity of Life:

Average length of life is one index of progress whether the world is growing better. But it does not necessarily follow from this that a longer life must be more pleasurable and better.

In the opinion of some persons, wealth or economic progress is a criterion of progress.

Population:

Some people are of the view that an increase in population is a sign of progress. But over-population cannot be a sign of progress.

Moral Conduct:

According to some thinkers, moral conduct is the criterion of progress.

Since life has many facets, it is not possible to formulate any one criterion of progress. But is stated that the integrated development of society is the criterion of progress. Integrated development comprehends all mental, physical and spiritual aspects including above criteria.

Nature of Progress :

By analysing above definitions, we find that progress is a change, a change for the better. When we speak of progress, we simply not merely direction, but direction towards some final goal. The nature of the progress depends upon two factors, the nature of the end and the distance of which we are from it.

The modern writers today speak of social progress though they do not have a single satisfactory explanation of the concept. In order to have a better understanding of the meaning of progress, we have to analyse the following attributes.

1. Progress is Dependent upon Social Values:

Progress dependent upon and is determined by social values. It means that progress does not have precisely the same meaning at all times and places, because values change from time to time. There is no object which can uniformly or eternally be considered valuable irrespective of time and place.

Due to this reason, Maclver and Page have written, “The concept of progress is a chameleon that take on the colour of the environment when we feel adjusted to that environment, and some contrasting colour when we feel maladjusted.

2. There is a Change in Progress:

Change is one of its essential attributes. The concept of progress presupposes the presence of change. Without change, there can be no progress.

3. In Progress the Desired End is Achieved:

The progress is not mere change. It is a change in a particular direction. Broadly speaking, progress means an advance towards some ideally desirable end. It always refers to the changes that leads to human happiness. Not all changes imply progress.

4. Progress is Communal:

Progress from its ethical point of view, may be personal but from the sociological point of view, is communal since sociology is that science of society. In it, the individual is taken into consideration only as a part of society. Only that change, whose influence can be felt on entire community or society for its betterment or welfare, can be called social progress.

5. Progress is Volitional:

Progress does not come about through inactivity. Desire and volition are needed for progress. Efforts have to be made and when these efforts are successful it is called progress. It is an uphill task. It must be remembered that every effort is not progressive.

6. Progress is Variable:

The concept of progress varies from society to society, place to place and from time to time. It does not remain constant in all times and of all places. That which is today considered as the symbol or progress may tomorrow be considered and treated as a sign of regress. For example, in India, free mixing of young boys and girls may be interpreted as an indication of regress, whereas the same may symbolise progress in the Western Countries.

7. Criteria of Progress are Variable:

As stated earlier criteria of progress are relative to their temporal context. Social values determine progress. But social values change with time and place. Therefore, criteria of progress vary from place to place. Further, different scholars have prescribed different criteria of progress. For example, health and longevity have been considered as criteria of progress by some, while other have taken economic security, moral conduct as the criteria of progress.

8. Progress does not have a Measuring Rod:

The term progress is very much subjective and value-loaded. It is not demonstrable with a degree of certainty. We cannot show it to others unless they first accept our evaluations. We may or may not agree that there is progress, but we cannot prove it. Progress is a reality which is immeasurable and undemonstrable. Anything that cannot be demonstrated and measured scientifically cannot be rejected socially. It is especially true in the case of progress.

To conclude, progress conveys the sense of something better and improved. The advancement in technology was opposed to contribute to progress. But, these developments did not carry the sense of progress. It was advancement only in a particular direction.

The comprehensiveness of progress was missing. The extremes of poverty and health, of ignorance and enlightenment had continued to coexist as ever before. Progress as conceived over the ages past, is now considered to be illusive. The end of progress, it has come to be accepted, cannot be determined.

The ‘progress’ in the West did not meet all its ends. It did not bring the fulfillment, that was taken to be its true aim. For this, the use of the term progress was considered inappropriate. The application of the term fell into disfavour. More so, the growing belief that sociology should be value-free also discouraged the use of this expression.

Social Change and Social Progress :

Change is the basic content of both evolution and progress. But the term change is wholly neutral, only suggesting variation in a phenomena over, a period of time. The moment the specifications like direction, desirability, and value-judgement are added to change, another terminology ‘progress’ becomes necessary to describe the process of change.

Progress is not mere change. It is a change in particular direction. It cannot be appended to change in every direction. The word progress means moving forward in the direction and achievement of some desired goal. It is certainly a change, a change for the better not for the worse. The concept of progress always involves and implies value judgement. It is not possible to speak of progress without reference to standards. Not all changes imply progress.

But social change is a generic term, an objective term describing one of the fundamental processes. There is no value-judgement attached to it. It is true that some changes are beneficial to mankind and some are harmful.

But social change is neither moral nor immoral, but amoral. The study of social change involves no value-judgement, while the concept of social progress implies values judgement. Social progress means improvement, betterment, moving to a higher level from a lower level.

Social Evolution and Social Progress :

In the earlier theories of biological evolution, the concept of social evolution was intimately connected with social progress. For the social evolutionists of the nineteenth century from Auguste Comte to Herbert Spencer and Lester F. Ward, social evolution was, in effect, social progress. Modern sociologists, particularly Americans, do not hold this proposition.

They point out that evolution does not mean progress, because when a society is more evolved it does not necessarily follow that it is more progressive. If it would have been progressive, Maclver and Page remark that people in the more evolved society are better or better fitted to survive or more moral or more healthy than those we call primitive. Even if the opposite were true, it would not refute the fact that their society is more evolved.”

Social evolution should also be distinguished from social progress. Firstly L.T. Hobhouse says, evolution means a sort of growth while .social progress means the growth of social life in respect of those qualities to which human beings attach or can rationally attach value. The relation between the two is thus a ‘genus-species’ relation.

Social progress is only one among many possibilities of social evolution; any or every form of social evolution is not a form of social progress. For example, caste system in India is a product of social evolution. But it does not signify progress. Hobhouse concludes, “that it is good, the fact that society has evolved is no proof that it progressed.

Secondly, evolution is merely change in a given direction. It describes a series of interrelated changes in a system of some kind. It refers to an objective condition which is not evaluated as good or bad. On the contrary, progress means change in a direction determined ideally. In other words, it can be said, progress means change for the better not for the worse.

It implies a value-judgement. The evolutionary process may move in accordance with our notion of desirable change, but there is no logical necessity that it should. The concept of progress necessarily involves a concept of end. And the concept of end varies with the mentality and experience of the individual and the group.

The affirmation of evolution “depends on our perception of objective evidences, whereas the affirmation or denial of progress depends on our ideals.” It follows that evolution is a scientific concept and progress is an ethical concept. Evolution is a demonstrable reality; out the term progress is very much subjective and value-loaded and is not demonstrable with a degree of certainty.

While social evolution is clearly distinguished from social progress, we must not loose sight of their relationships. Ethical valuations or ideas (Progress) are socially determined and hence determine the objective phenomena (Evolution) of society. They have always been powerful in shaping and moving the world. In some manner they are active in every process of social change. “All social change has this double character.”

From the above analysis we find, though the above three concepts, social change, social evolution and social progress share many common reference points, they have different intellectual framework. They all articulate same consequential effects.

In all the three processes, one cause produces a number of effects, the effect and cause get intermixed to produce other new effects, again new connections between cause and effect are established and so on goes the process.

Factors of Social Change :

A sociological explanation of change refers not only to the structure that changes but also the factors that effect such a change. Social change has occurred in all societies and in all periods of time. We should, therefore, know what the factors are that produce change. Of course there is little consensus among the representatives of theoretical proposition on the sources.

Besides, the linear as well as the cyclical theorists paid little attention to the determinations of factors involved in social change. Morris Ginsberg has made a systematic analysis of the factors which have been invoked by different writers to explain social change.

Here, our analysis is confined to sociological implantation of the origins and causes of change. Cause will be defined here as set of related factors which, taken together, are both sufficient and necessary for the production of a certain effect.

Attempt has been made to take up each factors of social change by itself and find out the way in which it effects social change. These factors are treated independently, purely for purpose of understanding and we are not of the view that they can influence social change independent of other factors.

Technological Factor :

Technological factor constitute one important source of social change. Technology, an invention, is a great agent of social change. It either initiates or encourages social change. Technology alone holds the key to change. When the scientific knowledge is applied to the problems of life, it becomes technology. In order to satisfy his desires, to fulfill his needs and to make his life more comfortable, man builds civilisation.

The dawn of this new civilization is the single most explosive fact of our lifetimes. It is the central event, the key to the understanding of the years immediately ahead. We have already crossed the first wave (agricultural revolution). We are now the children of the next transformation i.e. the third wave.

We go forward to describe the full power and reach of this extraordinary change. Some speak of a “Looming Space Age”, “Information Age”, “Electronic Era”, or “Global ‘ Village”. Brezezinski has told us, we face a “Technetronic Age”. Sociologist Daniel Bell describes the coming of a “Post-Industrial Society”. Soviet futurists speak of the STR-‘The Scientific-Technological Revolution”. Alvin Toffler has written extensively about the arrival of a “Super Industrial Society”.

Technology is fast growing. Every technological advance makes it possible for us to attain certain results with less effort, at less cost and at less time. It also provides new opportunities and establishes new conditions of life. The social effects of technology are far-reaching.

In the words of W.F. Ogburn, “technology changes society by changing our environment to which we in turn adapt. This change is usually in the material environment and the adjustment that we make with these changes often modifies our customs and social institutions”.

Ogburn and Nimkoff have pointed that a single invention may have innumerable social effects. According to them, radio, for example, has influenced our entertainment, education, politics, sports, literature, knowledge, business, occupation and our modes of organisation. They have given a list consisting of 150 effects of radio in U.S.A.

The pace of change in the modern era is easily demonstrated by reference to rates of technological development. The technological revolution enabled human kind to shift from hunting and gathering to sedentary agriculture and later to develop civilizations.

Technological revolutions enabled societies to industrialize urbanize, specialize, bureaucratize, and take on characteristics that are considered central aspects of modern society. “Modern technology,” remarks the economic historian David Landes, “produces not only more, faster; it turns out objects that could not have been produced under any circumstances by the craft methods of yesterday.

Most important, modern technology has created things that could scarcely have been conceived in the pre-industrial era the camera, the motor car, the aeroplane, the whole array of electronic devices from the radio to the high speed computer, the nuclear power plant, and so on almost adinfinitum…. The result has been an enormous increase in the output and variety of goods and services, and this alone has changed man’s way of life more than anything since the discovery of fire…”

Every technological revolution has brought about increase in the world population. Development and advancement of agriculture resulted in the increase of population in the agricultural communities; rise of commerce gave birth to the populous towns, international trade and international contact and the industrial revolution set the human society on the new pedestal.

Technological changes have influenced attitudes, beliefs and traditions. The factory system and industrialization, urbanization and the rise of working class, fast transport and communication have demolished old prejudices, dispelled superstitions, weakened casteism, and has given rise to the class based society.

Ogborn even goes to the extent of suggesting that the starter in motor car had something to do with the emancipation of women in the America and Western Europe. Development in transport and communication has changed the outlook of the people.

Railways in India have played tremendous role in bringing about social mixing of the people. It has helped people to move out of their local environments and take up jobs in distant corners of the country. Movement of people from East to West and North to South has broken social and regional barriers.

There have come into existence new vocations and trades. People have begun to give up their traditional occupations and are taking to work in the factories and in the offices-commercial as well as Government. This has also made possible the vertical mobility.

A person can now aspire to take up an occupation with higher status than he could have ever thought of in the pre-technological days. Technology has brought about Green Revolution with abundance and variety for the rich.

The rapid changes of every modern society are inextricably interwoven or connected with and somehow dependent upon the development of new techniques, new inventions, new modes of production and new standards of living.

Technology thus is a great bliss. It has made living worthwhile for the conveniences and comfort it provides, and has created numerous vocations, trades and professions. While, giving individual his rightful place, it has made the collectivity supreme.

Technologies are changing and their social consequences are profound. Fundamental changes brought by technology in social structure are discussed as under:

1. Birth of Factory System:

The introduction of machines in the industry has replaced the system of individual production by the factory or mill system. It has led to the creation of huge factories which employ thousands of people and where most of the work is performed automatically.

2. Urbanisation:

The birth of gigantic factories led to urbanisation and big cities came into existence. Many labourers, who were out of employment in rural areas migrated to the sites to work and settled around it. As the cities grew, so did the community of ‘labourers and with it was felt the need for all civic amenities which are essential for society. Their needs were fulfilled by establishing market centers, schools, colleges, hospitals, and recreation clubs. The area further developed when new business came to it with the formation of large business houses.

3. Development of New Agricultural Techniques:

The introduction of machinery into the industry led to the development of new techniques in agriculture. Agricultural production was increased due to the use of new chemical manure. The quality was also improved by the use of superior seeds. All these factors resulted in increase of production. In India, the effect of technology is most apparent in this direction because India is preeminently an agricultural country.

4. Development of Means of Transportation and Communication:

With the development of technology, means of transportation and communication progressed at a surprising rate. These means led to the mutual exchanges between the various cultures. Newspapers, radios, televisions etc. helped to bring news from every corner of the world right into the household. The development of the car, rail, ship and aeroplane made transportation of commodities much easier. As a result national and international trade made unprecedented progress.

5. Evolution of New Classes:

Industrialisation and urbanisation gave birth to the emergence of new classes in modern society. Class struggle arises due to division of society into classes having opposite-interests.

6. New Conceptions and Movements:

The invention of mechanism has also culminated in the generation of new currents in the prevalent thinking. ‘Trade Union’ movements, ‘Lockouts’, ‘Strikes”, “Hartals’, ‘Processions’, ‘Pen down’ became the stocks-in-trade of those who want to promote class interest. These concepts and movements become regular features of economic activity.

The effects of technology on major social institution may be summed up in the following manner:

Technology has radically changed the family organisation and relation in several ways.

Firstly, small equalitarian nuclear family system based on love, equality, liberty and freedom is replacing the old, authoritarian joint family system. Due to invention of birth, control method, the size of family reduced.

Secondly, Industrialisation destroying the domestic system of production has brought women from home to the factories and office. The employment of women meant their independence from the bondage of man. If brought a change in their attitudes and ideas. It meant a new social life for women. It consequently affected every part of the family life.

Thirdly due to technology, marriage has lost its sanctity. It is now regarded as civil contract rather than a religious sacrament. Romantic marriage, inter-caste marriage and late marriages are the effects of technology. Instances of divorce, desertion, separation and broken families are increasing.

Lastly, though technology has elevated the status of women, it has also contributed to the stresses and strains in the relations between men and women at home. It has lessened the importance of family in the process of socialisation of its members.

Technology has effected wide range of changes in our religious life. Many religious practices and ceremonies which once marked the individual and social life, have now been abandoned by them. With the growth of scientific knowledge and modern education, the faith of the people in several old religious beliefs and activities have shaken.

Economic life:

The most striking change due to technological advance, is the change in economic organisation. Industry has been taken away from the household and new types of economic organisation like factories, stores, banks, joint stock companies, stock-exchanges, and corporation have been setup. It has given birth to capitalism with all its attendant evils.

Division of labour, specialization of function, differentiation and integration all the products of technology. Though it has brought in higher standard of living, still then by creating much more middle classes, it has caused economic depression, unemployment, poverty, industrial disputes and infectious diseases.

Effects on State:

Technology has affected the State in several ways. The functions of the State has been widened. A large number of functions of family, such as educative, recreation, health functions have been transferred to the State.

The idea of social welfare State is an offshoot of technology. Transportation and communication are leading to a shift of functions from local Government to the Central Government. The modern Government which rule through the bureaucracy have further impersonalised the human relations.

Social life:

Technological innovations have changed the whole gamut of social and cultural life. The technological conditions of the modern factory system tend to weaken the rigidity of the caste system and strengthen industrializations. It has changed the basis of social stratification from birth to wealth. Urbanization, a consequence of technological advance, produces greater emotional tension and mental strain, instability and economic insecurity.

There is masking of one’s true feelings. Socially, the urbanites are poor in the midst of plenty. “They feel lonely in the crowd”. On all sides, one is confronted with “human machines which possess motion but not sincerity, life but not emotion, heart but not feelings”. Technology has grown the sense of individualism. It has substituted the ‘handi work’ with ‘head work’.

It is clear from the above explanation that technology has profoundly altered our modes of life and also thought. It is capable of bringing about vast changes in society. But is should not be considered as a sole factor of social change. Man is the master as well as a servant of the machine. He has the ability to alter the circumstances which have been the creation of his own inventions or technology.

Cultural Factor of Social Change :

Among all the factors, cultural factor is the most important which works as a major cause of social change. Culture is not something static. It is always in flux. Culture is not merely responsive to changing techniques, but also it itself is a force directing social change.

Culture is the internal life forces of society. It creates itself and develops by itself. It is men who plan, strive and act. The social heritage is never a script that is followed slavishly by people. A culture gives cues and direction to social behaviour.

Technology and material inventions may influence social change but direction and degree of this depends upon the cultural situation as a whole. “Culture is the realm of final valuation”. Men interpret the whole world. He is the master as well as the servant of his own inventions or technology.

To employ Maclver’s simile, technological means may be represented by a ship which can set sail to various ports. The port we sail to remains a cultural choice. Without the ship we could not sail at all. According to the character of the ship we sail fast of ‘slow, take longer or shorter voyages.

Our lives are also accommodated to the conditions on ship board and our experiences vary accordingly. But the direction in which we travel is not predestinated by the design of the ship. The port to which we sail, the direction in which we travel, remains totally of a cultural choice.

It should be noted that technology alone cannot bring vast changes in society. In order to be effective “The technology must have favourable cultural support”. When the cultural factor responds to technological change, it also reacts on it so as to influence the direction and character of social change.

It may be noted that culture not only influences our relationship and values but also influences the direction and character of technological change. For example, different countries like Great Britain, Soviet Union, U.S.A. and India may adopt the same technology, but in so far as their prevalent outlook on life differs, they will apply it in different directions and to different ends.

The atomic energy can be used for munition of war and for production purposes. The industrial plant can turn out armaments or necessaries of life. Steel and iron can be used for building purposes and for warships. Fire can be used for constructive and destructive purposes.

For a better understanding of the relationship between culture and technology, let us analyse here the concept of “cultural lag”.

Cultural Lag:

The concept of ‘cultural lag’, has become a favourite one with sociologists, it is an expression that has a particular appeal in an age in which inventions discoveries and innovations of many kinds are constantly disturbing and threatening older ways of living. In this context, it will serve also to introduce the principle that cultural conditions are themselves important agencies in the process of social change.

The concept of ‘cultural lag’ was first explicitly formulated by W.F. Ogburn in his treaties entitled ‘Social Change’. Lag means crippled movement. Hence, ‘cultural lag’ means the phases of culture which fall behind other phases that keep on moving ahead.

Ogburn’s idea of ‘cultural lag’ is perhaps one of the most important concept influencing the fact of discussion regarding technology and social change. Ogburn distinguishes between “material” and ‘non-material’ culture.

By ‘material culture’ he means things which are ‘tangible’, visible, seen or touched like goods, tools, utensils, furniture, machine. But the ‘non-material’ culture includes things which cannot be touched or tangible such as family, religion, skill, talent. Government and education etc.

According to Ogburn, when changes occur in ‘material culture’, those in turn stimulate changes in ‘non-material’ culture, particularly in what he terms the ‘adaptive’ culture. According to Ogburn, material culture changes by a process which is different in pace from changes in non-material culture.

The larger the technological knowledge of a society, the greater the possibility of a new combinations and innovations. Thus, material culture tends to grow exponentially. Because society cannot develop methods of controlling and utilizing new technology before the technology is accepted and used. There exists a “cultural lag” in creating controls and altering social relationship related to new conditions brought about by new technology.

Cultural lag is due to man’s psychological dogmatism. He is wedded to certain ideologies regarding sex, education and religion. On account of his dogmatic beliefs and ideologies, he is not prepared to change his social institutions. The failure to adopt social institutions to the changes in the material culture leads to cultural lag.

But Maclver points out that “unfortunately it is often adopted without adequate analysis and consequently it has not been developed in a clear and effective manner. According to him, the distinction is not a workable one. Nor again should be assumed that, it is always the ‘material’ or that the main problem is one of adapting the ‘non-material’ to the ‘material’ culture.

Maclver also observes that the term ‘lag’ is not properly applicable to relations between technological factors and the cultural patterns or between the various components of the cultural pattern itself. He has used different words like, ‘technological lag’, ‘technological restraint’, for the resulting imbalance in the different parts of culture.

Kingsley Davis, in his ‘Human Society’ holds that the aspect of culture cannot be divided into material and non-material and that this distinction in no way helps us to understand the nature of technology. Other sociologists, Sutherland, Wood Ward and Maxwell, in their book ‘Introductory Sociology’ point out that Ogburn is guilty of over simplifying the processes of social change.

Social change is a complex phenomenon. The rate, speed and direction of social change is not the same everywhere. So it cannot be explained by simply saying that change first takes place in material culture and thereafter in non-material culture. Ogburn has taken an over simple materialistic view of society.

In spite of various shortcomings, Ogburn’s theory of cultural lag has been proved to be beneficial for the understanding of the cultural factor in bringing about social change. It has been acknowledged by all that there is an intimate connections between the technological advance and our cultural values.

Hence, we may note here that our culture, our thoughts, values, habits are the consequences of technological changes; the latter also is the consequences of changes of the former. Both technology and cultural factors are the two important sources of social change. The two are not only interdependent but also interactive. Man does not simply want a thing but he wants a thing which may also be beautiful and appealing to his senses.

Dowson and Gettys, in introduction to Sociology’, rightly remark, “Culture tends to give direction and momentum to social change to set limits beyond which social change cannot occur.

It is the culture which has kept the social relationship intact. It makes people think not of their own but also of the others. Any change in cultural valuation will have wider repercussion on the personality of the individual and the structure of the group. Every technological invention, innovation, new industrial civilization or new factor disturbs an old adjustment.

The disturbance created by mechanism was so great that it seemed to be the enemy of culture, as indeed all revolutions seem. The wealth-bringing machine brought also, ugliness, shoddiness, haste, standardization. It brought new hazards, new diseases, and industrial fatigue.

That was not the fault of the machines and power plants. It was due to the ruthlessness and greed of those who controlled these great inventions. But human values or cultural values reasserted themselves against economic exploitation. Culture began, at first very slowly, to redirect the new civilization. It made the new means of living at length more tractable to the uses of personality and new arts blossomed on the ruins of the old.

To conclude, social systems are directly or indirectly the creation of cultural values. So eminent sociologist Robert Bierstedt has rightly remarked, “What people think, in short, determines in every measure… what they do and what they want”. Thus, there a definite relation is a definite relation between changing beliefs and attitudes and changing social institutions. So Hobhouse says, there is “a broad correlation between the system of institutions and mentally behind them”.

Demographic Factor of Social Change:

The demographic factor plays the most decisive role in causing social change. The quantitative view of demography takes into account the factors that determine the population: its size, numbers, composition, density and the local distribution etc.

The population of every community is always changing both in numbers and in composition. The changes in population have a far-reaching effect on society. During the 19th century, the population of most countries of Western Europe fell down. During the same time also, the death rate of these countries declined. This double phenomenon is unprecedented in the history of man.

Population changes have occurred all through human history. It is due to various reasons such as migration, invasion, and war, pestilence, changing food supply and changing mores. There was depopulation and overpopulation in times past. The swift and steady decline of both the birth rate and death in the past 70 years or so witnesses to a great social transformation.

In a society where the size or number of female children is greater than the number of male children, we will find a different system of courtship, marriage and family disorganisation from that where the case is reverse. Women command less respect in that community where their numbers are more.

It has always been recognised that there exists a reciprocal relation between population and social structure. The social structure influences population changes and is affected by them. It is beyond doubt that economic conditions and population rates are interdependent. Increasing 254 Social Change interaction results from an increase in the size and density of population. Increase in population also leads to an increase of social differentiation and a division of labour.

With the changes in size, number and density of population, changes take place in composition. The most important reasons for the contemporary population explosion are the tremendous technological changes on the one hand and a most spectacular advance in controlling the diseases by science and preventive medicines on the other hand.

Advancement in science and technology is indirectly boosting the world population by delaying the death rate. For example, take the case of ‘Malaria’. This disease was responsible for the death of million of people in India and other countries.

But it has now been completely eliminated by destroying the malaria carrying mosquitoes with the use of pesticides. Surgery too has advanced so much today. The vital organs of human body such as kidney and heart can be transplanted or replaced when worn out.

The growth of population has given birth to a great variety of social problems such as unemployment, child labour, wars, competition and production of synthetic goods. It has led to urbanization with all its attendant evils.

Countries with growing population and relatively limited resources have an incentive to imperialism and to militarism. These attitudes in turn, encourage a further increase of population. Increase in population threatens the standards of living and thus inspires a change of attitude.

Due to unprecedented growth of population in the 19th century, the practice of birth control took a new development. This practice (use of contraceptive), in turn, had many repercussions on family relationships and even on attitudes towards marriage.

With a change in population, there is also a change in a pattern of ‘consumption’. Societies having large number of children are required to spend relatively large amounts of money on food and education. On the other hand, societies with large proportions of elderly people have to spend relatively more amount on medical care.

In some cases, population changes may initiate pressures to change political institutions. For example, changes in the age, sex or ethnic composition of a people of then complicates the political process of country.

Besides, there is a close relationship between the growth of population and the level of physical health and vitality of the people. Because there are many mouths to feed, none gets enough nutritious food to eat, as a result chronic malnutrition and associated diseases become prevalent.

These, induce physical incompetence, apathy and lack of enterprise. Due to these people’s low level of physical well-being, they are socially backward and unprogressive. They show their indifference to improve their material welfare. An underfed, disease-ridden people are lethargic people.

Moreover, if the growth of population is checked, it would mean a higher standard of living, the emancipation of women from child-bearing drudgery, better care for the young and consequently a better society.

Demographers have shown that variation in the density of population also affects nature of our social relationship. In a low population density area, the people are said to exhibit a greater degree of primary relationship whereas in the area of high density of population, the relationship between people is said to superficial and secondary. In the opinion of Worth, high density areas witness the growth of mental stress and loneliness of life.

The importance of demography as a factor of social change has been realised by various sociologists and economists. An eminent French sociologist, Emile Durkheim, went on to the extent of developing a new branch of sociology dealing with population which he called “Social Morphology” which not only analyses the size and quality of population but also examine how population affects the quality of social relationships and social groups.

Durkheim has pointed out that our modern societies are not only characterised by increasing division of labour but also specialisation of function. The increasing division of labour and specialization of function have a direct correlation with the increasing density of population. He stresses on the fact that in a simple society with comparatively lesser number of people, the necessity of complex division of labour is less felt.

This society, according to Durkheim, is based on “mechanical solidarity”. But as the groups grow in size and complexity with the increase in population, the “services of the experts” are more required. The society, according to him, moves towards “organic solidarity”. There is, so to say, a drift from mechanical to organic solidarity.

M. David Heer, in his book “Society and Population”, has developed a “theory of demographic transition”. The theory was popularised just after the end of World War-II. It has provided a comprehensive explanation of the effects of economic development both on fertility and mortality decline.

Schneidar and Dornbusch, in their book “Popular Religion”, have pointed that decline in mortality rate evokes several changes in social structure. They have stressed on the point that due to decline in mortality rate in USA since 1875, negative attitude towards religious beliefs have been cultivated by the people.

They also point out that in a society wherein children die before reaching the age of five, parents may not develop a strong emotional attachment to their children and also in a high mortality society, arranged marriages are common, but in a low mortality society love marriages become the dominant feature. Again when mortality rate is high, individual tends to have a weaker orientation towards the future and stronger orientation towards the present.

Thomas Robert Malthus, an English cleargyman, mathematician and economist, was one of the earliest demographers. In his work, “An Essay on the Principles of Population”, published in 1978, he mentioned that under normal conditions, population would grow by geometrical progression, whereas the means of subsistence would grow by arithmetical progression. The imbalance or lag or gap between the two would create a lot of problems for society.

That is why, Malthus has pleaded for two types of checks which can keep the population down. He spoke of hunger and disease as positive check, and late marriage and enforced celibacy as the preventive check.

From the above analysis, we find that demographic factor has been contributing to the great transformations in society’s socioeconomic and political structure throughout human history. For example, most countries in Asia where more than half world population is now living, is characterised by high birth rate. These countries in general and Indian society in particular, are passing through a critical period of great poverty, unemployment and moral degeneration.

The gap between the living standards of general masses of these countries and that of the developed countries is widening. The gap is cruelly frustrating the third world country’s hopes for development.

With the current rate of population increase, it is expected that the total requirements for future health, education, housing and many other welfare needs are bound to increase. This will certainly bring the drastic changes not only in the microstructures, but also in macrostructures of Indian society.

Related Articles:

• Difference between Social and Cultural Change
• Cultural Change: Main Factors and Causes of Cultural Change

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5 Examples of Corporate Social Responsibility That Were Successful

• 06 Jun 2019

Business is about more than just making a profit. Climate change, economic inequality, and other global challenges that impact communities worldwide have compelled companies to be purpose-driven and contribute to the greater good .

In a recent study by Deloitte , 93 percent of business leaders said they believe companies aren't just employers, but stewards of society. In addition, 95 percent reported they’re planning to take a stronger stance on large-scale issues in the coming years and devote significant resources to socially responsible initiatives. With more CEOs turning their focus to the long term, it’s important to consider what you can do in your career to make an impact .

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What Is Corporate Social Responsibility?

Corporate social responsibility (CSR) is a business model in which for-profit companies seek ways to create social and environmental benefits while pursuing organizational goals, like revenue growth and maximizing shareholder value .

Today’s organizations are implementing extensive corporate social responsibility programs, with many companies dedicating C-level executive roles and entire departments to social and environmental initiatives. These executives are commonly referred to as a chief officer of corporate social responsibility or chief sustainability officer (CSO).

There are many types of corporate social responsibility and CSR might look different for each organization, but the end goal is always the same: Do well by doing good . Companies that embrace corporate social responsibility aim to maintain profitability while supporting a larger purpose.

Rather than simply focusing on generating profit, or the bottom line, socially responsible companies are concerned with the triple bottom line , which considers the impact that business decisions have on profit, people, and the planet.

It’s no coincidence that some of today’s most profitable organizations are also socially responsible. Here are five examples of successful corporate social responsibility you can use to drive social change at your organization.

5 Corporate Social Responsibility Examples

1. lego’s commitment to sustainability.

As one of the most reputable companies in the world, Lego aims to not only help children develop through creative play, but foster a healthy planet.

Lego is the first, and only, toy company to be named a World Wildlife Fund Climate Savers Partner , marking its pledge to reduce its carbon impact. And its commitment to sustainability extends beyond its partnerships.

By 2030, the toymaker plans to use environmentally friendly materials to produce all of its core products and packaging—and it’s already taken key steps to achieve that goal.

Over the course of 2013 and 2014, Lego shrunk its box sizes by 14 percent , saving approximately 7,000 tons of cardboard. Then, in 2018, the company introduced 150 botanical pieces made from sustainably sourced sugarcane —a break from the petroleum-based plastic typically used to produce the company’s signature building blocks. The company has also recently committed to removing all single-use plastic packaging from its materials by 2025, among other initiatives .

Along with these changes, the toymaker has committed to investing $164 million into its Sustainable Materials Center , where researchers are experimenting with bio-based materials that can be implemented into the production process.

Through all of these initiatives, Lego is well on its way to tackling pressing environmental challenges and furthering its mission to help build a more sustainable future.

Related : What Does "Sustainability" Mean in Business?

2. Salesforce’s 1-1-1 Philanthropic Model

Beyond being a leader in the technology space, cloud-based software giant Salesforce is a trailblazer in the realm of corporate philanthropy.

Since its outset, the company has championed its 1-1-1 philanthropic model , which involves giving one percent of product, one percent of equity, and one percent of employees’ time to communities and the nonprofit sector.

To date, Salesforce employees have logged more than 5 million volunteer hours . Not only that, but the company has awarded upwards of $406 million in grants and donated to more than 40,000 nonprofit organizations and educational institutions.

In addition, through its work with San Francisco Unified and Oakland Unified School Districts, Salesforce has helped reduce algebra repeat rates and contributed to a high percentage of students receiving A’s or B’s in computer science classes.

As the company’s revenue continues to grow, Salesforce stands as a prime example of the idea that profit-making and social impact initiatives don’t have to be at odds with one another.

3. Ben & Jerry’s Social Mission

At Ben & Jerry’s, positively impacting society is just as important as producing premium ice cream.

In 2012, the company became a certified B Corporation , a business that balances purpose and profit by meeting the highest standards of social and environmental performance, public transparency, and legal accountability.

As part of its overarching commitment to leading with progressive values, the ice cream maker established the Ben & Jerry’s Foundation in 1985, an organization dedicated to supporting grassroots movements that drive social change.

Each year, the foundation awards approximately $2.5 million in grants to organizations in Vermont and across the United States. Grant recipients have included the United Workers Association, a human rights group striving to end poverty, and the Clean Air Coalition, an environmental health and justice organization based in New York.

The foundation’s work earned it a National Committee for Responsive Philanthropy Award in 2014, and it continues to sponsor efforts to find solutions to systemic problems at both local and national levels.

Related : How to Create Social Change: 4 Business Strategies

4. Levi Strauss’s Social Impact

In addition to being one of the most successful fashion brands in history, Levi’s is also one of the first to push for a more ethical and sustainable supply chain.

In 1991, the brand created its Terms of Engagement , which established its global code of conduct regarding its supply chain and set standards for workers’ rights, a safe work environment, and an environmentally-friendly production process.

To maintain its commitment in a changing world, Levi’s regularly updates its Terms of Engagement. In 2011, on the 20th anniversary of its code of conduct, Levi’s announced its Worker Well-being initiative to implement further programs focused on the health and well-being of supply chain workers.

Since 2011, the Worker Well-being initiative has been expanded to 12 countries and more than 100,000 workers have benefited from it. In 2016, the brand scaled up the initiative, vowing to expand the program to more than 300,000 workers and produce more than 80 percent of its product in Worker Well-being factories by 2025.

For its continued efforts to maintain the well-being of its people and the environment, Levi’s was named one of Engage for Good’s 2020 Golden Halo Award winners, which is the highest honor reserved for socially responsible companies.

5. Starbucks’s Commitment to Ethical Sourcing

Starbucks launched its first corporate social responsibility report in 2002 with the goal of becoming as well-known for its CSR initiatives as for its products. One of the ways the brand has fulfilled this goal is through ethical sourcing.

In 2015, Starbucks verified that 99 percent of its coffee supply chain is ethically sourced , and it seeks to boost that figure to 100 percent through continued efforts and partnerships with local coffee farmers and organizations.

The brand bases its approach on Coffee and Farmer Equity (CAFE) Practices , one of the coffee industry’s first set of ethical sourcing standards created in collaboration with Conservation International . CAFE assesses coffee farms against specific economic, social, and environmental standards, ensuring Starbucks can source its product while maintaining a positive social impact.

For its work, Starbucks was named one of the world’s most ethical companies in 2021 by Ethisphere.

The Value of Being Socially Responsible

As these firms demonstrate , a deep and abiding commitment to corporate social responsibility can pay dividends. By learning from these initiatives and taking a values-driven approach to business, you can help your organization thrive and grow, even as it confronts global challenges.

Do you want to gain a deeper understanding of the broader social and political landscape in which your organization operates? Explore our three-week Sustainable Business Strategy course and other online courses regarding business in society to learn more about how business can be a catalyst for system-level change.

This post was updated on April 15, 2022. It was originally published on June 6, 2019.

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