- Bipolar Disorder
- Therapy Center
- When To See a Therapist
- Types of Therapy
- Best Online Therapy
- Best Couples Therapy
- Best Family Therapy
- Managing Stress
- Sleep and Dreaming
- Understanding Emotions
- Self-Improvement
- Healthy Relationships
- Student Resources
- Personality Types
- Guided Meditations
- Verywell Mind Insights
- 2024 Verywell Mind 25
- Mental Health in the Classroom
- Editorial Process
- Meet Our Review Board
- Crisis Support
Overview of the Problem-Solving Mental Process
Kendra Cherry, MS, is a psychosocial rehabilitation specialist, psychology educator, and author of the "Everything Psychology Book."
Rachel Goldman, PhD FTOS, is a licensed psychologist, clinical assistant professor, speaker, wellness expert specializing in eating behaviors, stress management, and health behavior change.
- Identify the Problem
- Define the Problem
- Form a Strategy
- Organize Information
- Allocate Resources
- Monitor Progress
- Evaluate the Results
Frequently Asked Questions
Problem-solving is a mental process that involves discovering, analyzing, and solving problems. The ultimate goal of problem-solving is to overcome obstacles and find a solution that best resolves the issue.
The best strategy for solving a problem depends largely on the unique situation. In some cases, people are better off learning everything they can about the issue and then using factual knowledge to come up with a solution. In other instances, creativity and insight are the best options.
It is not necessary to follow problem-solving steps sequentially, It is common to skip steps or even go back through steps multiple times until the desired solution is reached.
In order to correctly solve a problem, it is often important to follow a series of steps. Researchers sometimes refer to this as the problem-solving cycle. While this cycle is portrayed sequentially, people rarely follow a rigid series of steps to find a solution.
The following steps include developing strategies and organizing knowledge.
1. Identifying the Problem
While it may seem like an obvious step, identifying the problem is not always as simple as it sounds. In some cases, people might mistakenly identify the wrong source of a problem, which will make attempts to solve it inefficient or even useless.
Some strategies that you might use to figure out the source of a problem include :
- Asking questions about the problem
- Breaking the problem down into smaller pieces
- Looking at the problem from different perspectives
- Conducting research to figure out what relationships exist between different variables
2. Defining the Problem
After the problem has been identified, it is important to fully define the problem so that it can be solved. You can define a problem by operationally defining each aspect of the problem and setting goals for what aspects of the problem you will address
At this point, you should focus on figuring out which aspects of the problems are facts and which are opinions. State the problem clearly and identify the scope of the solution.
3. Forming a Strategy
After the problem has been identified, it is time to start brainstorming potential solutions. This step usually involves generating as many ideas as possible without judging their quality. Once several possibilities have been generated, they can be evaluated and narrowed down.
The next step is to develop a strategy to solve the problem. The approach used will vary depending upon the situation and the individual's unique preferences. Common problem-solving strategies include heuristics and algorithms.
- Heuristics are mental shortcuts that are often based on solutions that have worked in the past. They can work well if the problem is similar to something you have encountered before and are often the best choice if you need a fast solution.
- Algorithms are step-by-step strategies that are guaranteed to produce a correct result. While this approach is great for accuracy, it can also consume time and resources.
Heuristics are often best used when time is of the essence, while algorithms are a better choice when a decision needs to be as accurate as possible.
4. Organizing Information
Before coming up with a solution, you need to first organize the available information. What do you know about the problem? What do you not know? The more information that is available the better prepared you will be to come up with an accurate solution.
When approaching a problem, it is important to make sure that you have all the data you need. Making a decision without adequate information can lead to biased or inaccurate results.
5. Allocating Resources
Of course, we don't always have unlimited money, time, and other resources to solve a problem. Before you begin to solve a problem, you need to determine how high priority it is.
If it is an important problem, it is probably worth allocating more resources to solving it. If, however, it is a fairly unimportant problem, then you do not want to spend too much of your available resources on coming up with a solution.
At this stage, it is important to consider all of the factors that might affect the problem at hand. This includes looking at the available resources, deadlines that need to be met, and any possible risks involved in each solution. After careful evaluation, a decision can be made about which solution to pursue.
6. Monitoring Progress
After selecting a problem-solving strategy, it is time to put the plan into action and see if it works. This step might involve trying out different solutions to see which one is the most effective.
It is also important to monitor the situation after implementing a solution to ensure that the problem has been solved and that no new problems have arisen as a result of the proposed solution.
Effective problem-solvers tend to monitor their progress as they work towards a solution. If they are not making good progress toward reaching their goal, they will reevaluate their approach or look for new strategies .
7. Evaluating the Results
After a solution has been reached, it is important to evaluate the results to determine if it is the best possible solution to the problem. This evaluation might be immediate, such as checking the results of a math problem to ensure the answer is correct, or it can be delayed, such as evaluating the success of a therapy program after several months of treatment.
Once a problem has been solved, it is important to take some time to reflect on the process that was used and evaluate the results. This will help you to improve your problem-solving skills and become more efficient at solving future problems.
A Word From Verywell
It is important to remember that there are many different problem-solving processes with different steps, and this is just one example. Problem-solving in real-world situations requires a great deal of resourcefulness, flexibility, resilience, and continuous interaction with the environment.
Get Advice From The Verywell Mind Podcast
Hosted by therapist Amy Morin, LCSW, this episode of The Verywell Mind Podcast shares how you can stop dwelling in a negative mindset.
Follow Now : Apple Podcasts / Spotify / Google Podcasts
You can become a better problem solving by:
- Practicing brainstorming and coming up with multiple potential solutions to problems
- Being open-minded and considering all possible options before making a decision
- Breaking down problems into smaller, more manageable pieces
- Asking for help when needed
- Researching different problem-solving techniques and trying out new ones
- Learning from mistakes and using them as opportunities to grow
It's important to communicate openly and honestly with your partner about what's going on. Try to see things from their perspective as well as your own. Work together to find a resolution that works for both of you. Be willing to compromise and accept that there may not be a perfect solution.
Take breaks if things are getting too heated, and come back to the problem when you feel calm and collected. Don't try to fix every problem on your own—consider asking a therapist or counselor for help and insight.
If you've tried everything and there doesn't seem to be a way to fix the problem, you may have to learn to accept it. This can be difficult, but try to focus on the positive aspects of your life and remember that every situation is temporary. Don't dwell on what's going wrong—instead, think about what's going right. Find support by talking to friends or family. Seek professional help if you're having trouble coping.
Davidson JE, Sternberg RJ, editors. The Psychology of Problem Solving . Cambridge University Press; 2003. doi:10.1017/CBO9780511615771
Sarathy V. Real world problem-solving . Front Hum Neurosci . 2018;12:261. Published 2018 Jun 26. doi:10.3389/fnhum.2018.00261
By Kendra Cherry, MSEd Kendra Cherry, MS, is a psychosocial rehabilitation specialist, psychology educator, and author of the "Everything Psychology Book."
What is Problem Solving? (Steps, Techniques, Examples)
By Status.net Editorial Team on May 7, 2023 — 5 minutes to read
What Is Problem Solving?
Definition and importance.
Problem solving is the process of finding solutions to obstacles or challenges you encounter in your life or work. It is a crucial skill that allows you to tackle complex situations, adapt to changes, and overcome difficulties with ease. Mastering this ability will contribute to both your personal and professional growth, leading to more successful outcomes and better decision-making.
Problem-Solving Steps
The problem-solving process typically includes the following steps:
- Identify the issue : Recognize the problem that needs to be solved.
- Analyze the situation : Examine the issue in depth, gather all relevant information, and consider any limitations or constraints that may be present.
- Generate potential solutions : Brainstorm a list of possible solutions to the issue, without immediately judging or evaluating them.
- Evaluate options : Weigh the pros and cons of each potential solution, considering factors such as feasibility, effectiveness, and potential risks.
- Select the best solution : Choose the option that best addresses the problem and aligns with your objectives.
- Implement the solution : Put the selected solution into action and monitor the results to ensure it resolves the issue.
- Review and learn : Reflect on the problem-solving process, identify any improvements or adjustments that can be made, and apply these learnings to future situations.
Defining the Problem
To start tackling a problem, first, identify and understand it. Analyzing the issue thoroughly helps to clarify its scope and nature. Ask questions to gather information and consider the problem from various angles. Some strategies to define the problem include:
- Brainstorming with others
- Asking the 5 Ws and 1 H (Who, What, When, Where, Why, and How)
- Analyzing cause and effect
- Creating a problem statement
Generating Solutions
Once the problem is clearly understood, brainstorm possible solutions. Think creatively and keep an open mind, as well as considering lessons from past experiences. Consider:
- Creating a list of potential ideas to solve the problem
- Grouping and categorizing similar solutions
- Prioritizing potential solutions based on feasibility, cost, and resources required
- Involving others to share diverse opinions and inputs
Evaluating and Selecting Solutions
Evaluate each potential solution, weighing its pros and cons. To facilitate decision-making, use techniques such as:
- SWOT analysis (Strengths, Weaknesses, Opportunities, Threats)
- Decision-making matrices
- Pros and cons lists
- Risk assessments
After evaluating, choose the most suitable solution based on effectiveness, cost, and time constraints.
Implementing and Monitoring the Solution
Implement the chosen solution and monitor its progress. Key actions include:
- Communicating the solution to relevant parties
- Setting timelines and milestones
- Assigning tasks and responsibilities
- Monitoring the solution and making adjustments as necessary
- Evaluating the effectiveness of the solution after implementation
Utilize feedback from stakeholders and consider potential improvements. Remember that problem-solving is an ongoing process that can always be refined and enhanced.
Problem-Solving Techniques
During each step, you may find it helpful to utilize various problem-solving techniques, such as:
- Brainstorming : A free-flowing, open-minded session where ideas are generated and listed without judgment, to encourage creativity and innovative thinking.
- Root cause analysis : A method that explores the underlying causes of a problem to find the most effective solution rather than addressing superficial symptoms.
- SWOT analysis : A tool used to evaluate the strengths, weaknesses, opportunities, and threats related to a problem or decision, providing a comprehensive view of the situation.
- Mind mapping : A visual technique that uses diagrams to organize and connect ideas, helping to identify patterns, relationships, and possible solutions.
Brainstorming
When facing a problem, start by conducting a brainstorming session. Gather your team and encourage an open discussion where everyone contributes ideas, no matter how outlandish they may seem. This helps you:
- Generate a diverse range of solutions
- Encourage all team members to participate
- Foster creative thinking
When brainstorming, remember to:
- Reserve judgment until the session is over
- Encourage wild ideas
- Combine and improve upon ideas
Root Cause Analysis
For effective problem-solving, identifying the root cause of the issue at hand is crucial. Try these methods:
- 5 Whys : Ask “why” five times to get to the underlying cause.
- Fishbone Diagram : Create a diagram representing the problem and break it down into categories of potential causes.
- Pareto Analysis : Determine the few most significant causes underlying the majority of problems.
SWOT Analysis
SWOT analysis helps you examine the Strengths, Weaknesses, Opportunities, and Threats related to your problem. To perform a SWOT analysis:
- List your problem’s strengths, such as relevant resources or strong partnerships.
- Identify its weaknesses, such as knowledge gaps or limited resources.
- Explore opportunities, like trends or new technologies, that could help solve the problem.
- Recognize potential threats, like competition or regulatory barriers.
SWOT analysis aids in understanding the internal and external factors affecting the problem, which can help guide your solution.
Mind Mapping
A mind map is a visual representation of your problem and potential solutions. It enables you to organize information in a structured and intuitive manner. To create a mind map:
- Write the problem in the center of a blank page.
- Draw branches from the central problem to related sub-problems or contributing factors.
- Add more branches to represent potential solutions or further ideas.
Mind mapping allows you to visually see connections between ideas and promotes creativity in problem-solving.
Examples of Problem Solving in Various Contexts
In the business world, you might encounter problems related to finances, operations, or communication. Applying problem-solving skills in these situations could look like:
- Identifying areas of improvement in your company’s financial performance and implementing cost-saving measures
- Resolving internal conflicts among team members by listening and understanding different perspectives, then proposing and negotiating solutions
- Streamlining a process for better productivity by removing redundancies, automating tasks, or re-allocating resources
In educational contexts, problem-solving can be seen in various aspects, such as:
- Addressing a gap in students’ understanding by employing diverse teaching methods to cater to different learning styles
- Developing a strategy for successful time management to balance academic responsibilities and extracurricular activities
- Seeking resources and support to provide equal opportunities for learners with special needs or disabilities
Everyday life is full of challenges that require problem-solving skills. Some examples include:
- Overcoming a personal obstacle, such as improving your fitness level, by establishing achievable goals, measuring progress, and adjusting your approach accordingly
- Navigating a new environment or city by researching your surroundings, asking for directions, or using technology like GPS to guide you
- Dealing with a sudden change, like a change in your work schedule, by assessing the situation, identifying potential impacts, and adapting your plans to accommodate the change.
- How to Resolve Employee Conflict at Work [Steps, Tips, Examples]
- How to Write Inspiring Core Values? 5 Steps with Examples
- 30 Employee Feedback Examples (Positive & Negative)
- school Campus Bookshelves
- menu_book Bookshelves
- perm_media Learning Objects
- login Login
- how_to_reg Request Instructor Account
- hub Instructor Commons
Margin Size
- Download Page (PDF)
- Download Full Book (PDF)
- Periodic Table
- Physics Constants
- Scientific Calculator
- Reference & Cite
- Tools expand_more
- Readability
selected template will load here
This action is not available.
2.3.1: George Polya's Four Step Problem Solving Process
- Last updated
- Save as PDF
- Page ID 90483
\( \newcommand{\vecs}[1]{\overset { \scriptstyle \rightharpoonup} {\mathbf{#1}} } \)
\( \newcommand{\vecd}[1]{\overset{-\!-\!\rightharpoonup}{\vphantom{a}\smash {#1}}} \)
\( \newcommand{\id}{\mathrm{id}}\) \( \newcommand{\Span}{\mathrm{span}}\)
( \newcommand{\kernel}{\mathrm{null}\,}\) \( \newcommand{\range}{\mathrm{range}\,}\)
\( \newcommand{\RealPart}{\mathrm{Re}}\) \( \newcommand{\ImaginaryPart}{\mathrm{Im}}\)
\( \newcommand{\Argument}{\mathrm{Arg}}\) \( \newcommand{\norm}[1]{\| #1 \|}\)
\( \newcommand{\inner}[2]{\langle #1, #2 \rangle}\)
\( \newcommand{\Span}{\mathrm{span}}\)
\( \newcommand{\id}{\mathrm{id}}\)
\( \newcommand{\kernel}{\mathrm{null}\,}\)
\( \newcommand{\range}{\mathrm{range}\,}\)
\( \newcommand{\RealPart}{\mathrm{Re}}\)
\( \newcommand{\ImaginaryPart}{\mathrm{Im}}\)
\( \newcommand{\Argument}{\mathrm{Arg}}\)
\( \newcommand{\norm}[1]{\| #1 \|}\)
\( \newcommand{\Span}{\mathrm{span}}\) \( \newcommand{\AA}{\unicode[.8,0]{x212B}}\)
\( \newcommand{\vectorA}[1]{\vec{#1}} % arrow\)
\( \newcommand{\vectorAt}[1]{\vec{\text{#1}}} % arrow\)
\( \newcommand{\vectorB}[1]{\overset { \scriptstyle \rightharpoonup} {\mathbf{#1}} } \)
\( \newcommand{\vectorC}[1]{\textbf{#1}} \)
\( \newcommand{\vectorD}[1]{\overrightarrow{#1}} \)
\( \newcommand{\vectorDt}[1]{\overrightarrow{\text{#1}}} \)
\( \newcommand{\vectE}[1]{\overset{-\!-\!\rightharpoonup}{\vphantom{a}\smash{\mathbf {#1}}}} \)
Step 1: Understand the Problem
- Do you understand all the words?
- Can you restate the problem in your own words?
- Do you know what is given?
- Do you know what the goal is?
- Is there enough information?
- Is there extraneous information?
- Is this problem similar to another problem you have solved?
Step 2: Devise a Plan: Below are some strategies one might use to solve a problem. Can one (or more) of the following strategies be used? (A strategy is defined as an artful means to an end.)
IMAGES
VIDEO
COMMENTS
Table of Contents. View All. Identify the Problem. Define the Problem. Form a Strategy. Organize Information. Allocate Resources. Problem-solving is a mental process that involves discovering, analyzing, and solving problems. The ultimate goal of problem-solving is to overcome obstacles and find a solution that best resolves the issue.
Step 1: What’s the problem? Step 2: What do you need to know? Step 3: What do you already know? Step 4: What’s the relationship between the two? A recap of the 4 steps of the simple problem-solving process. Every problem may be different, but effective problem solving asks the same four questions and follows the same method. What’s the problem?
The problem-solving process typically includes the following steps: Identify the issue: Recognize the problem that needs to be solved. Analyze the situation: Examine the issue in depth, gather all relevant information, and consider any limitations or constraints that may be present.
8.3K. 584K views 9 years ago. A highly sought after skill, learn a simple yet effective four step problem solving process using the concept IDEA to identify the problem, develop...
Step 1: Understand the Problem. Do you understand all the words? Can you restate the problem in your own words? Do you know what is given? Do you know what the goal is? Is there enough information? Is there extraneous information? Is this problem similar to another problem you have solved?
Activities. What is Polya's 4 steps in problem solving? Polya's four step method for problem solving is. 1) Understand the Problem-Make sure you understand what the question is asking and what...
Step 1: Goal Identification (Problem Identification), “What do we want students to know and be able to do?” A. How does problem identification work when some students are receiving instruction in a brick-and-mortar environment, and others in a virtual environment?
In general, effective problem-solving strategies include the following steps: Define the problem. Come up with alternative solutions. Decide on a solution. Implement the solution....