add photos to facebook review

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Facebook Photos

4 Easy Ways to Add Photos to a Post on Facebook

Last Updated: August 14, 2024 Fact Checked

New Posts on the Computer
New Posts on the Mobile App
Photos on Existing Posts
Photos in Comments

This article was co-authored by Chelsea Hunersen and by wikiHow staff writer, Darlene Antonelli, MA . Chelsea Hunersen is a Social Media Expert and leads the Social Media team at Qualtrics in the Greater Salt Lake City Area. With over 10 years of experience, she specializes in social media and content development. She has been published in TheMuse, The HubSpot Blog, and HuffPost. She earned her MS in Integrated Marketing Communications from Northwestern University and her BA from the University of Michigan. She also holds a HubSpot Inbound Marketing Certification. This article has been fact-checked, ensuring the accuracy of any cited facts and confirming the authority of its sources. This article has been viewed 366,997 times.

All-text posts can be boring, so why not spruce up your Facebook posts with a picture? Whether you want to add photos to a new post, edit an existing post, or post photos in comments, adding photos to Facebook posts is easy. This wikiHow article teaches you how to add images to your posts on Facebook using a computer or the mobile app on your Android, iPhone, or iPad.

Adding a Photo to a Facebook Post

Go to Facebook and tap or click on "Photo/Video."
Select the photos you want to share.
Customize your post by adding a location or tagging your friends.
Tap the smiley face icon if you want to add how you're feeling.
Set the audience and press "Post."

Adding Photos to New Posts (Computer)

To select more than one photo from your file manager, press Ctrl (Windows) or ⌘ Command (Mac) as you click.

For more options, click the three-dot menu icon.
Hover your mouse over your photos and click Edit All if you want to edit them (it will instead say Edit Photo if you have only 1 photo included with your post). You can then crop, rotate, tag the photo, or add alternate text.
Click Done to return to the post.

Adding Photos to New Posts (Mobile App)

Tap Next to continue.

For more options, tap the three-dot menu icon.
Tap your photos or videos and tap Edit again to edit them. You can crop, rotate, tag the photo, or add alternate text.

Step 5 Select your layout (if you have multiple pictures).

Tap a layout to use it.

Adding Photos to Existing Posts

Use this method if you’ve already posted something on your own Facebook timeline and want to add a photo to the post. You cannot edit photos that you've already posted.

On the mobile app: Tap the photo you want to add to the post, then tap Done/Next at the top right corner of the screen. To select more than one photo, just tap as many photos as you’d like. Select your layout (if you have multiple pictures). You can choose if you want all your pictures to display in the classic layout, or for your text to act like a banner and display in the middle of your pictures. Tap a layout to use it.
On a computer: Click the photo you want to add, then click Open at the bottom right corner of the window. To select more than one photo press Ctrl (Windows) or ⌘ Command (Mac) as you click each photo.

Adding Photos to a Comment

Use this method to respond to another person’s Facebook post with your own photo comment.

Step 2 Go to the post on which you’d like to add a photo.

If you’re having trouble locating the post in your feed, type your friend’s name into the search box at the top of the screen to locate their profile. It should be easier to find there.

On a smartphone or tablet: Tap the photo you want to reply with.
On a computer: double-click the photo you want to add from your file manager.

On a computer, press ⏎ Return on a Mac, or ↵ Enter on Windows. [12] X Research source
On the mobile app, tap the Send icon at the bottom right corner of the screen (it looks like a paper airplane). Your photo will then appear in the comments.

Community Q&A

You can edit the photos before posting them on Facebook. But once a photo is posted, it is not possible to edit it. Thanks Helpful 0 Not Helpful 0

↑ https://www.facebook.com/help/174641285926169
↑ https://www.facebook.com/help/174641285926169?cms_platform=android-app&helpref=platform_switcher
↑ https://www.facebook.com/help/462476073850410
↑ https://www.facebook.com/help/187302991320347

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Facebook Business Page Reviews How it Works and How to Turn On

A company’s online reputation is increasingly crucial for its growth in today’s tough digital market. Facebook Business Page reviews play a major role in the field. The article delves into the world of Facebook reviews for businesses, exploring how they function and providing insights into how to find reviews on Facebook. Covering key topics such as Facebook ratings and reviews, the importance of finding and managing reviews, and how to turn on the feature on one’s Facebook Business Page. Come and embark on a journey to unlock the potential of Facebook reviews for the business’s growth and credibility.

Facebook reviews for business are a powerful tool that allows customers to share their experiences and opinions about the products or services directly on the business page. The reviews come with overall rating, which provide a quick overview of the company’s general reputation. Good feedback improves trust and attracts more prospective clients, while negative reviews present opportunities for improvement and demonstrate transparency.

Facebook recommendations is a feature that empowers users on the platform to endorse and share their positive experiences with businesses with their friends within the Facebook community. The user-friendly tool allows individuals to effortlessly offer recommendations for Facebook pages associated with local businesses. Users are able to easily give valuable feedback to their social network by going to the targeted business’s Facebook page, going to the reviews section, and choosing “Yes” to recommend or “No” to not recommend.

What is a Facebook Business Page Review?

Facebook Business Page Reviews is a user-generated assessment and commentary system integrated into a business’s Facebook presence. Combining detailed feedback and evaluations with a rating system makes it an indispensable tool for businesses to evaluate customer satisfaction, establish and enhance credibility, and actively engage with their audience on the prominent platform of Facebook. A strong online presence, increased search engine rankings, and an influx of new clients are all results of maintaining an active presence on social media.

User-generated reviews on Facebook Business Pages come from clients, customers, or other stakeholders who have interacted with a business in a variety of ways, such as by making purchases, going to physical locations, or using offered services. Individuals share their perspectives and appraisals based on their interactions with the business, creating a valuable repository of feedback.

Functioning as a commentary and feedback platform, Facebook reviews on business pages allow users to offer detailed assessments of their experiences with the business. The feedback covers a broad spectrum of aspects, including product or service quality, the responsiveness of customer service, pricing considerations, and total satisfaction, providing a comprehensive view of the customer experience.

One distinctive feature of Facebook Reviews is the incorporation of a rating system spanning from zero, symbolizing a negative experience, to five, representing an exceptional one. A rating system offers a concise visual summary of a business’s reputation by aggregating the assessments of its customers into a quick reference point.

User-generated reviews and ratings are prominently displayed on the business’s dedicated Facebook Business Page, ensuring accessibility for anyone visiting the page. The visibility fosters transparency and significantly influences the perceptions of potential customers and visitors, impacting their decisions.

Facebook Reviews encourage engagement and interaction between the business and its customers. Business owners have the opportunity to respond to the reviews, expressing gratitude for positive feedback or addressing concerns raised in negative reviews. The two-way interaction demonstrates the business’s commitment to client contentment and shaping people’s perceptions.

What is the purpose of Facebook Business Page Reviews?

The purpose of Facebook Business Page Reviews is to enhance one’s business’s visibility on the Facebook search engine by allowing customers to provide feedback and ratings on a business’s Facebook page. Good evaluations and recommendations help a business gain more visibility on Facebook, as they appear in the News Feed of the reviewer’s friends or when someone asks for recommendations. Increased exposure attracts more potential customers. Facebook business page reviews serve as a tool for businesses to display their reputation, gather feedback, engage with customers, influence decision-making, and enhance their online presence. Facebook page reviews help a business grow and succeed in the digital age when used properly.

Reviews provide businesses with a platform to showcase their reputation to a broad audience. Positive reviews and high overall rating demonstrate trustworthiness and attract customers looking for credible businesses. Offering a concise snapshot of a business’s credibility and the quality of its products or services.

Facebook page reviews function as a valuable feedback mechanism. Customers openly express their thoughts and evaluations, encompassing various facets such as product quality, customer service, pricing, and overall satisfaction. Feedback is a goldmine of actionable insights that businesses utilize to identify areas for improvement, ultimately enhancing their offerings.

The reviews foster meaningful engagement between businesses and their customer base. Business owners have the opportunity to respond to reviews, regardless of whether they’re positive or negative. Active engagement demonstrates a commitment to customer satisfaction, nurturing trust and authenticity, and cultivating a positive relationship with customers.

Facebook page reviews play a pivotal role in influencing the decision-making process of potential customers. People rely on reviews when making purchasing decisions. Positive reviews sway choices in favor of the business, while negative reviews offer a balanced perspective. Providing opportunities for businesses to showcase their responsiveness in addressing concerns ultimately influences the decisions of prospective customers.

Facebook page reviews contribute significantly to a business’s online presence and search engine visibility. A well-reviewed business is more inclined to appear in search results and attract organic traffic, thereby increasing its online reach and impact. Reviews boost a business’s reputation, engagement, decision-making, and online presence.

When did Facebook Business Page Reviews begin?

Facebook Business Page Reviews began in the early 2012s. The exact launch date varies slightly due to continuous updates and rollouts. Facebook launched “Fan Pages,” dedicated business pages, in November 2007 to accommodate the growing business presence on the platform. The pages allowed businesses, organizations, and public figures to create a professional online presence and interact with their audience.

The addition of Facebook Business Page Reviews was a natural progression, aligning with Facebook’s aim to create a comprehensive ecosystem for businesses. The feature allows businesses to promote themselves and receive direct customer feedback and reviews on their Facebook pages.

Facebook continued to refine and expand its business-related features, including analytics, advertising tools, and e-commerce integrations, further solidifying its position as a significant platform for businesses to engage with their audience and manage their online presence.

Facebook updated reviews for their Recommendations feature in 2018. Star ratings and reviews from the old system appear on business review pages, but the new recommendation system no longer offers the star scale. Recommendations start with asking customers if they want to recommend a business.

What is the other term for Facebook Business Page Reviews?

The other term for Facebook Business Page Reviews is Facebook Recommendations. A Facebook Recommendation is used to describe the Facebook reviews and recommendations that users provide on a business’s Facebook page. Recommendations offer more than just a rating. Emphasizing the endorsement and approval of the business by buyers. A recommendation provided on a business’s Facebook page indicates that the reviewer has had a positive experience and is encouraging others to have the same.

The term “Facebook Recommendations” is commonly used to refer to the remarks made by people who visit a business’s Facebook page. Businesses encourage their buyers to give recommendations to bolster their online reputation and attract potential clients or customers. The recommendations cover many aspects, including product quality, customer service, pricing, and overall satisfaction, providing a comprehensive view of the customer experience.

Facebook Recommendations for businesses influence the decisions of potential customers. Consumers are swayed to choose a business that has received numerous good comments because they see it as a powerful endorsement. Businesses take harmful recommendations seriously, as they offer an opportunity to grow and solve buyer concerns, which end up leading to a more positive online reputation.

How do Facebook Business Page Reviews work?

Facebook Business Page Reviews work as a composite system, drawing from various sources, including user reviews and recommendations. The rating of a page is dependent on the feedback and endorsements shared by users about business pages on the platform. The pages that allow recommendations display a rating, whereas insufficient recommendations result in a page not having a rating at all.

Users have the choice of sharing their recommendations with a particular group of people when they recommend a business. A user’s recommendation is exclusively visible to their friends if they choose to share it with “Only Friends”. Recommendations shared publicly contribute to a page’s overall rating.

Facebook doesn’t verify whether users have purchased the product or utilized the service they are reviewing or recommending on Facebook Pages. The system is primarily based on user-generated content.

There are several steps to access the page’s review and recommendations. Navigate to the page by clicking its name in the Feed or by searching. Look for the “Recommendations” or “Reviews” section, located below the page’s cover photo. Users have to select “More” to see the content.

Facebook Business Page Reviews and Ratings aggregate user feedback and recommendations to generate a page’s rating. The visibility and inclusion of the recommendations depend on user settings, with public recommendations contributing to a page’s overall rating. Facebook’s system doesn’t validate user experiences, emphasizing the importance of transparency and engagement for businesses in managing their online reputation.

What role does Review Management play in the context of Facebook Business Page Reviews?

Review Management plays a role in the context of Facebook business page reviews, which include reputation, customer engagement, issue resolution, feedback, perception, and competitive advantage. Review Management involves the strategic process of monitoring, responding to, and influencing the reviews and feedback left by customers and users on various online platforms, including social media, review websites, and business listings, aiming to enhance a business’s online reputation, engage with customers, and address concerns or issues raised in reviews effectively. Good reviews allow potential customers to trust the business and feel comfortable purchasing because they know others have had pleasant experiences doing so. Recommendations from satisfied customers and an average Facebook review rating of four to five are the best advertising a company hopes for.

Review Management is instrumental in the proactive cultivation and preservation of a positive online reputation for a business. Review Management is achieved through diligent monitoring and adeptly handling reviews on the Facebook Business Page. Such actions underscore the business’s dedication to customer satisfaction and quality but wield considerable influence over the perceptions of potential customers as well, ultimately shaping their views in a favorable light.

Review Management places a strong emphasis on customer engagement. Providing a timely and professional response to both positive and negative reviews. Such engagement serves as a powerful testament to the business’s attentiveness and readiness to address concerns or convey appreciation for favorable feedback. The dynamic interaction fosters trust and authenticity, nurturing a positive rapport with customers.

Review Management equips businesses with strategies for effectively addressing negative reviews or recommendations. Critical voices sometimes serve as beacons, illuminating areas that require improvement. Businesses show their dedication to customer satisfaction by addressing issues openly and constructively, which turns negative experiences around.

Review Management involves harnessing the value of customer feedback shared within Facebook reviews. The wealth of insights is diligently analyzed to discern recurring patterns and identify areas ripe for enhancement, be it in products, services, or the customer experience.

How a business manages its reviews has a substantial influence on how prospective customers perceive it. Effective Review Management wields significant control over a business’s rating and the sentiment associated with it. The ability to sway the decisions of potential customers in a positive direction through strategic review handling is a potent tool in a business’s arsenal.

Having a strong online reputation, built through careful management of customer reviews, gives businesses a significant competitive edge. Today’s consumers frequently take a business’s online reputation into account when making purchasing decisions. Businesses that excel in Review Management bolster their credibility and position themselves advantageously in the marketplace.

How do Facebook Business Page and Google Business Profile Reviews differ?

Facebook business page and Google business profile reviews differ in several aspects, including the platform, the goal, the review aggregation, the social interaction, and the integration. Google reviews play a central role in local search rankings and a business’s discoverability on Google Search and Maps, while Facebook reviews are crucial for engaging the Facebook community. Understanding the differences is essential for businesses looking to manage their online reputations effectively on the platforms.

Facebook Business Page Reviews are an integral part of a business’s presence on Facebook and are primarily designed for engagement within the Facebook community. Providing a platform for users to offer feedback and endorsements directly on a business’s Facebook page. They affect a business’s Facebook search results, but their main purpose is to interact with its audience. Google Business Profile Reviews are exclusive to a business’s Google Business Profile and visible on both Google Search and Google Maps. The reviews carry significant weight in influencing local search rankings and play a crucial role in helping businesses establish their online presence, especially when targeting local customers.

Facebook Business Page Reviews present a rating, consolidating recommendations from individual user reviews. The rating offers a glance at a business’s entire reputation. Google Business Profile Reviews consider a broader spectrum of factors beyond just the number of reviews and their average rating. Google’s algorithm factors in review recency, user engagement with reviews (such as likes and shares), and the completeness of the Google Business Profile when calculating the star rating.

The Facebook Business Page Reviews feature allows for multiple modes of user participation. They are able to express their sentiments by liking, sharing, or commenting on reviews. Active engagement fosters a sense of community and facilitates open dialogue between customers and businesses. The interaction options for Google Business Profile Reviews are comparatively more limited. Users have the ability to “like” or “dislike” reviews, but the social community aspect is less pronounced compared to Facebook.

Facebook Business Page Reviews are seamlessly integrated into the Facebook ecosystem. The integration allows businesses to leverage their existing Facebook audience and utilize Facebook’s suite of tools for effective review management and engagement. Google Business Profile Reviews are tightly woven into the broader Google ecosystem. Their influence extends to a business’s visibility in Google Maps and local search results, making them an indispensable component of a local business’s online presence.

What is the importance of Facebook Business Page Reviews?

The importance of Facebook Business Page Reviews is immense, as they help shape a business’s reputation and success. They are essential for gaining potential customers, who heavily rely on reviews when making purchasing decisions. Statistics reveal that 88% of online shoppers consider reviews, with around 70% reading at least four before trusting a business. Facebook’s influence on consumer decisions is substantial, impacting more than 50% of purchase choices, especially when businesses have positive reviews, which around 80% of Facebook users are inclined to trust.

Disabling Facebook reviews results in a lack of positive feedback, which is vital for generating leads and driving sales. Research indicates that consumers are more likely to spend on businesses with excellent reviews, with positive feedback fostering trust and influencing choices. An impressive 92% of consumers select businesses with at least a 4 rating, and about 72% take action after reading positive reviews.

The absence of reviews harms a business’s credibility, as 15% of online shoppers are wary of a brand with zero testimonials. Reviews are instrumental in establishing trust with consumers, especially in a digital environment fraught with dubious claims.

Negative reviews, when managed effectively, are able to enhance a brand’s image and trustworthiness. Consumers seek transparency and authenticity and they tend to trust reviews that include both positive and negative feedback. Negative reviews provide insights and an opportunity for businesses to demonstrate their commitment to customer satisfaction, ultimately boosting conversion rates by up to 85%. Facebook Business Page Reviews are invaluable for building trust, attracting potential customers, and fortifying a business’s credibility. Disabling it results in missed opportunities and hinders a business’s competitiveness in the digital realm.

What are the advantages of having Facebook Business Page Reviews?

The advantages of having Facebook Business Page Reviews are listed below.

Expanded Audience Reach with Recommendations: Facebook Recommendations serve as a powerful tool to broaden the business’s audience reach. Making one’s page more visible to users actively seeking businesses similar to theirs similar to how Facebook Marketplace relies on digital word-of-mouth through reviews. Facebook Recommendations become visible to a customer’s closest friends when discussing one’s business.

The enhanced visibility increases the business’s visibility and fosters trust among potential customers, influencing their purchasing decisions in the business owner’s favor.

Visual Engagement through User-Uploaded Photos: Users now have the ability to upload photos of their business to the Recommendations section with Facebook Business Page Reviews. They’re able to supplement their review with a GIF or photo of the establishment if a user mentions their business in response to a friend’s recommendation request.

The feature adds a visual dimension to customer feedback, allowing users to share their experiences more vividly. Enriching engagement with the business by providing a dynamic and immersive platform for users to connect with the business owner’s brand.

Enhanced Feedback with Supportive Tags: Facebook Recommendations empower users to provide more comprehensive feedback by offering them the option to select tags that complement their recommendations. The tags operate similarly to hashtags, allowing the Facebook algorithm to generate relevant keywords and optimize search results based on previous reviews.

Tags facilitate deeper engagement, allowing customers to contribute to a more structured and categorized repository of recommendations. Making it easier for potential customers to find the business and improving their experience with the business as a whole.

What is an example of Facebook Business Page Reviews?

Eloy Macias left a review saying, “I’d love to do some shopping for my family here. There prices are great!”. Recommending the shopping outlet to the general public.

Theresa A. Medina loves the outlet, thus leaving a positive review and recommending the shopping outlet to the public.

Quen Tan, a shopper at the outlet, left a negative review after experiencing confusion over the discount prices and a bad attitude from the staff. Leaving the shopper to not recommend the outlet.

Juan Cabrera experienced a bad experience with the security guard, thus leaving a negative review and not recommending the outlet.

The examples illustrate the range of sentiments and feedback that businesses receive through Facebook Business Page Reviews, from highly positive endorsements to critical evaluations of their products or services that greatly affect their Facebook page’s overall rating. Las Vegas Premium Outlets – South has thousands of reviews and a 4.3 overall rating.

How to turn on Facebook Business Page Reviews?

To turn on Facebook Business Page Reviews, follow these five steps below.

Navigate to the Account Tab. Log in to the Facebook account and go to the Facebook Business Page to enable reviews.
Select “Settings”. Click on “Show menu” in the top-left corner of the Facebook Page. Showing multiple options, choose “Settings”.
Click on “Privacy”. Click on “Privacy” to access privacy-related settings in the left-hand menu.
Go to “Page and Tagging”. Under the “Privacy” settings, find and click on “Page and Tagging” to access options related to the Page’s visibility and interaction.
Enable “Allow others to view and leave reviews on your Page” Option. Find the setting that says “Allow others to view and review your Page” in the “Page” section of the “Page and Tagging” settings. Check that the switch is set to “on” or “enabled.”

1. Navigate to the Account Tab.

Navigate to the account tab or the Facebook Business Page by clicking the business account profile.

2. Select the “Settings.”

Select the “settings” by clicking “show menu” on the top left hand corner of the screen..

3. Click on “Privacy.”

Click on “privacy” to get to the settings where “page and tagging” is seen..

4. Go to “Page and Tagging.”

Go to “page and tagging” that is shown on the multiple options in “privacy” settings..

5. Enable the “Allow others to view and leave reviews on your Page” option in the “Page Section.”

Enable the “Allow others to view and leave reviews on your Page” option in the “Page Section”. Allowing the business page to receive reviews from customers.

Where to see the Facebook Business Page Reviews?

One is able to see the Facebook Business Page Reviews on the “Reviews” tab that is seen on the Facebook Business Page. Follow the steps to answer the query “how to see reviews on Facebook”. Begin by logging into the Facebook account and navigating to the business’s dedicated Facebook Page. Locate the “Reviews” tab, typically situated in the middle menu under the Page’s profile picture and name. Click on the “Reviews” tab to enter the section where all user-generated reviews and recommendations for the business are displayed. The owner is able to read through the reviews, observe the recommendation, and engage in conversation by addressing comments or messages from customers in the section. The straightforward process allows the owner to monitor and respond to Facebook Business Page Reviews, giving them the ability to obtain significant insight into client opinions and bolster their online reputation while addressing customer concerns effectively.

How to appropriately respond to Facebook Business Page Reviews?

To appropriately respond to Facebook business page reviews, there are nine guidelines for responding to both positive and negative Facebook business reviews. Demonstrate the commitment to customer satisfaction and problem resolution.

Addressing positive reviews on Facebook is similar to addressing them on other platforms, such as Google. It’s vital that the respondent demonstrate appreciation and engage with the reviewer effectively. Here are some key tips.

Begin the response by thanking the customer for taking the time to leave a positive review. Give them a reason to be thankful. Acknowledge compliments such as “excellent customer service.”

Encourage the customer to spread the word about their positive experience with the business. Say something similar to, “We’re thrilled to hear you had a great experience! If you have friends looking for [your product or service], we’d love it if you could recommend us to them.”

Mention any specials, discounts, or freebies that interest the customer, if suitable. Say something similar to, “We have some exciting new promotions happening this month that we think you’ll love. Stay tuned for more details!”

Dealing with negative feedback on Facebook is an opportunity to make amends and improve customer satisfaction. Here’s how to respond effectively.

Ensure that one isn’t using their personal Facebook account to respond to customer’s concerns. Use the business account instead for responding to customers to maintain professionalism.

Start by acknowledging the customer’s feedback and expressing that their opinion is valued. Say something similar to, “Thank you for sharing your concerns; we appreciate your feedback.”

Use keywords from the customer’s review to demonstrate that the customer’s concern was read and understood. It shows that the respondent is paying attention and taking their concerns seriously.

Indicate how much the respondent cares about resolving their issue. Offer assistance by asking them to provide their best contact details or inviting them to reach out directly to the customer support team. Say something similar to, “We’re sorry to hear about your experience. We’d like to make it right. Could you please share your contact details, or you can reach out to our support team at [contact info]?”

Respond adeptly to both positive and negative Facebook Business Page Reviews by adhering to the guidelines, showcasing their dedication to customer satisfaction and the resolution of issues.

How to leave a Review in Facebook Business Page?

To know how to leave a review on Facebook Business Page, follow these seven steps.

Log into Facebook. Start by logging into Facebook. One must have an active account to leave a review.
Visit the Business Page. Go to the Facebook page of the business to review.
Access the Reviews Section. Look for the “Reviews” tab located in the left-hand corner of the business page. Click on it to access the “Reviews” section.
Recommend or Not. Click “Yes” or “No” under “Do you recommend (Business name?)” at the page’s bottom to indicate whether the person recommends the business.
Write Recommendation. Write a recommendation of at least 25 characters in the text box provided. Be concise and specific when giving feedback.
Add Tags or Photos (Optional). They’re able to add tags or photos to their recommendation if they want to, but it’s optional.
Post Recommendation. Review the recommendation to ensure it’s accurate and complete. Click the “Post” or “Submit” button to submit the review.

What is the character limit for Facebook Business Page Reviews?

There is no character limit for Facebook Business Page Reviews. Facebook has evolved to provide users with flexibility while maintaining concise and informative feedback. There are minimum character limits in place to encourage users to provide meaningful input.

Desktop users have a minimum requirement of 25 characters to review a business page on Facebook. The required number of characters increases to 50 for mobile users. The limits are designed to prompt users to offer concise yet helpful feedback, ensuring that their reviews are informative and relevant.

Facebook has introduced the option for users to upload photos when leaving a recommendation or review. The feature allows customers to provide visual context and share their experiences through images, enhancing the review process. The combination of character limits and the ability to post photos offers users a more comprehensive and expressive way to share their feedback and recommendations on Facebook Business Pages.

What is the maximum star rating limit for Facebook Business Page Reviews?

There is no maximum star rating limit for Facebook business page reviews because Facebook has transitioned to a recommendation system. The change aims to streamline the review process, making it more straightforward for users to provide feedback. Users add context to their recommendations through tags, text, and photos, allowing for a more detailed and informative review.

A 5 overall rating is the highest accolade that a business receives in online review. It signifies an exceptional level of satisfaction and a truly outstanding experience for the reviewer. A customer who recommends a product or service is essentially saying that it is excellent in every way.

A rating of four indicates that a product or service has performed satisfactorily according to the conventional system, but the reviewer considers there to be room for further development. implying that the business has provided a good experience, although there are some areas where enhancements must be made.

Consumer behavior places high value on reviews and ratings, with many individuals becoming cautious when considering products or services that have an average rating of less than 4. Indicating the influence that reviews, ratings, or recommendations have on consumer decision-making processes. Businesses must be mindful of it when managing their online reputation and engaging with customer feedback.

Are Facebook Business Page Reviews Public?

Yes, Facebook Business Page Reviews are public. Reviews and recommendations left by Facebook users are public and are available to be seen by anyone who visits the business’s page. The reviews and recommendations are intended to provide transparency and allow potential customers to assess the business’s reputation and the experiences of previous customers.

Public reviews influence the perceptions and decisions of potential customers, making them a crucial aspect of a business’s online presence. Transparency encourages businesses to maintain high standards of quality and customer service to receive positive reviews and recommendations, which, in turn, helps attract more customers and build trust within the online community.

Transparency serves several purposes. It builds trust and credibility as potential customers are able to see authentic feedback from others, making informed decisions about the business’s offerings and customer satisfaction. Public reviews hold businesses accountable for their performance, encouraging them to maintain high standards and respond professionally to feedback. The reviews create a sense of community on the business’s page, allowing customers to engage with and comment on them. Managing public reviews effectively is crucial, as they contribute to a business’s online reputation and impact its success.

It’s important for businesses to be aware that public reviews include both positive and negative feedback. Effective review management involves responding professionally and constructively to all reviews, demonstrating a commitment to addressing customer concerns, and enhancing the customer experience.

What are the guidelines for Facebook Business Page Reviews?

The guidelines for Facebook business page reviews are to be respectful, accurate, and constructive contributions to the community. Maintain a respectful and pertinent tone when leaving reviews on Facebook Business Pages. Avoid using hate speech, personal attacks, or any form of discrimination in your feedback. Steer clear of using reviews for spamming or self-promotion purposes, which includes refraining from posting links or excessively promoting oneself. Reviews must directly pertain to their own personal experiences with the business, avoiding unrelated content such as political statements or off-topic discussions.

Reviewing a business is a two-way street, so it’s important to be honest about one’s interactions with the business being reviewed. Don’t pretend to be someone else or make fake accounts. Every written review must be based on real experience. Respecting people’s privacy is very important. Don’t share personal information about employees or other customers without their permission.

Maintain a polite and professional tone in the reviews by avoiding offensive language or profanity. Constructive criticism is welcomed, but it must be presented courteously and helpfully. Writing separate reviews for each interaction with a company rather than updating an existing one is preferable when dealing with multiple experiences with that company. Any reviews one finds that violate Facebook’s policies must be reported for moderation. These guidelines ensure a positive and informative environment for all Facebook users.

Can Businesses delete reviews on their Facebook Page?

Yes, businesses can delete reviews on their Facebook Page to some extent, but they’re not allowed to delete a review directly. They must report the reviews that violate Facebook’s policies, and Facebook is going to take action to remove or hide those reviews if they’re found to be in violation.

Businesses have the option to hide or disable reviews altogether by toggling off the “Allow others to view and leave reviews on your Page” setting. Toggling off the “Show Reviews Tab” effectively hides the reviews section on the Facebook Business Page. Preventing users from leaving new reviews or seeing existing ones. The action is reversible, and one is able to allow reviews again at any time by following the same steps and toggling the option back on. Hiding reviews is a temporary solution to stop new reviews from being posted or if there’s no time to address any concerns or issues with the existing reviews. It’s important to approach review management professionally and address customer feedback constructively whenever possible.

Businesses must exercise caution when considering the removal of reviews. Facebook has specific guidelines for reporting reviews, and they need to violate community standards or involve spam, hate speech, harassment, or other forms of prohibited content to be eligible for removal. Simply disliking a negative review or wanting to remove critical feedback isn’t a valid reason for reporting.

Businesses are able to request that reviews be removed by filing a complaint, but they’re unable to remove reviews they find objectionable. Facebook is in charge of managing the review removal process, and the outcome depends on whether the reported review violates its rules.

Businesses have a limited ability to influence the removal of reviews on their Facebook Page by reporting violations to Facebook. Reviews that don’t violate Facebook’s policies remain visible, as Facebook generally aims to maintain transparency and authenticity in its review system.

Is it illegal to remove reviews on Facebook Business Page?

No, it isn’t illegal to remove reviews on Facebook Business Page. Businesses have the option to manage and moderate the reviews on their page, including hiding or disabling reviews that violate Facebook’s policies or guidelines. Businesses mustn’t engage in fraudulent activities to manipulate or delete reviews, as it is considered unethical and violates Facebook’s terms of service.

Facebook provides tools and guidelines for businesses to report and address reviews that contain spam, false information, or violations of their policies. It is within the rights of business owners to use the tools to maintain a fair and accurate representation of their business on their Facebook Page. The removal or hiding of reviews must be done in accordance with Facebook’s policies and mustn’t be used to suppress legitimate customer feedback or engage in unethical practices.

Can Businesses hide reviews on their Facebook Page?

Yes, businesses can hide reviews on their Facebook Page, which provides them with a degree of control over the content and feedback displayed to the public. The feature is particularly valuable in various situations, including managing reputation, inaccurate reviews, review transparency, and privacy concerns.

Businesses have the ability to hide reviews temporarily during periods of negative publicity or when they’re addressing issues that have led to negative reviews. Allowing them to take proactive measures to improve their reputation before new reviews are visible. Businesses receive reviews that contain false information, spam, or violations of Facebook’s policies. Hiding the reviews prevents them from negatively affecting the business’s overall rating and reputation while the issue is resolved.

Some businesses prefer to disable reviews if they believe that the reviews feature isn’t representative of their customer base or if they want to rely on other methods for gathering feedback, such as surveys or direct communication. Certain businesses, especially those that aren’t primarily consumer-facing, have privacy concerns and choose to hide reviews to protect sensitive information or internal communications.

Businesses have the option to hide or disable reviews. It must be used judiciously and in accordance with Facebook’s guidelines. It’s recommended to address customer feedback constructively whenever possible and to use the review management features ethically to maintain trust and credibility with the online community. Businesses have the option to enable reviews again whenever they feel it is appropriate to do so.

How to get Facebook Business Page Reviews?

To get Facebook Business Page reviews, see the list below.

Use ReputationStacker : Reputation management tools such as ReputationStacker are incredibly helpful in automating the review gathering process. The tool automatically sends out surveys to the customers and directs them to review platforms, such as Facebook, where customers provide feedback to boost the reviews of the business page. It alerts the company that it has received a poor review, providing them with the opportunity to address the issue before it leads to negative reviews.
Ask The Customers Directly: Personal interaction with customers is a powerful way to encourage reviews. Take advantage of the chance a satisfied customer presents to request feedback in the form of a review. A restaurant owner must say, “We are glad you liked your meal. Would you mind sharing your experience on our Facebook page? Your feedback would mean a lot to us.” The direct approach makes it easy for happy customers to leave reviews, which leads to genuine, positive feedback.
Engage on Social Media: Active engagement with the audience on social media creates an environment where customers feel more comfortable leaving reviews. Respond to comments and messages promptly, express appreciation for compliments, and address any concerns or issues raised. Customers are more likely to return the favor by leaving a review after witnessing their appreciation for their feedback and positive interaction with them. Always be courteous and genuine in interactions, as it fosters a loyal customer base that willingly supports the business.
Run Contests or Promotions: Contests and promotions are fun and effective ways to incentivize customers to leave reviews. Host a contest, such as the “Review and Win” contest, where customers who leave a review on the Facebook page are entered into a drawing for a prize or receive a discount on their next purchase. Ensure that the terms and conditions of the contests comply with Facebook’s guidelines and are clearly communicated to participants. Contests boost the chance to get reviews on Facebook, so it’s essential to emphasize the importance of honest and authentic feedback.

What are the disadvantages of Facebook Business Page Reviews?

The disadvantages of Facebook Business Page Reviews are listed below.

Negative Reviews Impact Reputation: Negative reviews, if not managed properly, do serious harm for a business’s online reputation. They discourage prospective clients and create doubts about the quality of products or services.
Difficulty in Removing Inaccurate Reviews: Facebook has strict guidelines for removing reviews, and businesses face challenges when trying to remove inaccurate or malicious reviews. Leading to unjustly negative feedback lingering on the page.
Competitor Interference: Competitors or malicious individuals leave fake negative reviews to harm a business’s reputation. Addressing such reviews is time-consuming and frustrating.
Limited Control: Businesses have limited control over the content of reviews. A business is able to respond to reviews, but they’re unable to edit or remove them unless they violate Facebook’s policies.
Inconsistent Feedback Quality: The quality and substance of reviews vary widely. Some reviews are detailed and helpful, but others are vague or unconstructive.
Privacy Issues: Some customers are reluctant to leave reviews on Facebook due to privacy issues or apprehension about getting in touch with the company.
Spam Reviews: Businesses do encounter review spam, which consists of numerous fictitious positive or negative reviews left by automated accounts or paid services. Distorting the overall rating and reputation of the business page.
Potential for Bias: Reviews don’t provide a balanced view, as customers who have extremely positive or negative experiences are more likely to leave reviews, while those with neutral experiences aren’t.
Resource Intensive: Managing and responding to reviews, especially if a business receives a high volume of them, is resource-intensive, requiring time and effort.
Algorithm Changes: Facebook’s algorithms impact the visibility of reviews, making it challenging for businesses to maintain a consistent online reputation.

Why can’t I see the reviews on my Facebook page?

A user that can’t see the reviews on the Facebook page has several reasons, such as the disabled “Allow others to view and leave reviews on your Page” option, review privacy settings, and Facebook glitches.

It is possible that the Facebook Reviews Tab on the business page is disabled, which explains why Facebook Recommendation is not showing. Navigate to the Account Tab within the Facebook business account settings. Select “Settings” from the available options once there. Click on “Privacy,” which grants access to privacy settings related to the page. One is able to find a crucial option labeled “Allow others to view and leave reviews on your Page” within the “Page and Tagging” section. Ensure that the option is enabled. Activating the setting grants permission for others to post reviews on the Facebook Page, making them visible to visitors who access the business page.

Facebook’s platform sometimes encounters glitches and errors, particularly when undergoing significant updates or layout changes. The glitches lead to issues where Facebook reviews aren’t displaying correctly or appear to be missing. It’s best to be patient in these circumstances, as the issues subside on their own. Consider taking screenshots as a precautionary measure to safeguard the reviews. Staying informed about any updates or announcements from Facebook regarding known issues is a wise practice in such times.

It is crucial to report any issues with one’s Facebook page, including problems with Facebook recommendations not displaying correctly. Reporting helps address concerns and maintain a fair and reliable platform. There are several steps to report such issues. Access the drop-down box within the personal Facebook account and navigate to the ‘Help and Support’ option located at the top right-hand corner of the screen. Follow the provided prompts to report the problem effectively. The collective effort of reporting issues prompts Facebook to take the necessary actions to resolve them and improve the platform’s functionality.

Can Bad Facebook Reviews Ruin a business?

Yes, bad Facebook reviews can ruin a business. Negative reviews on Facebook have the potential to exert a significant influence on a business’s overall reputation and its ability to thrive. Negative reviews result in decreased sales, eroded customer trust, an impact on profitability, a competitive disadvantage, and difficulty attracting new customers.

Sales decline as potential customers become wary after reading critical reviews on the business. The study conducted by BrightLocal, revealing that 94% of consumers tend to avoid businesses with negative reviews, underscores the gravity of the effect. Businesses suffer lower sales when prospective customers see critical comments or low ratings and decide to patronize competitors with better reputations.

Negative reviews erode the crucial element of customer trust. Trust is the cornerstone of the relationship between businesses and consumers. It casts doubt on its reliability, quality, and dedication to customer satisfaction when a business accumulates negative feedback. Potential customers view it as untrustworthy or undependable if a business receives more negative than positive reviews, thereby further weakening the brand’s image.

Impacts on sales and trust ultimately affect the profitability of the business. A drop in revenue resulting from reduced sales leads to financial difficulties, particularly for small businesses. Negative reviews contribute to diminished customer retention as existing clients take their business elsewhere due to concerns highlighted in the reviews.

A business is placed at a competitive disadvantage. Consumers frequently conduct online comparisons before making purchasing decisions in today’s digital era. It positions itself unfavorably compared to competitors boasting better online reputations if a business accumulates a multitude of negative reviews. Customers are more inclined to select businesses with higher ratings and positive feedback.

Negative reviews impede the ability to attract new customers. Gaining new clientele becomes increasingly challenging when a business’s online reputation is corroded. Given that many consumers rely on reviews to make informed choices, a business with consistently negative feedback finds it difficult to entice new customers. The absence of positive recommendations deters potential customers from considering the business.

Businesses must proactively manage their online reputation to navigate the potential pitfalls. Encouraging satisfied customers to leave positive reviews and addressing negative feedback in a professional and constructive manner are important. Establishing and maintaining a positive online image is crucial in the fiercely competitive modern market, where consumer perception wields considerable influence over a business’s prosperity.

What is the difference between Facebook Reviews and Facebook Recommendations?

The differences between Facebook Reviews and Facebook Recommendations are appearance, reach, format, interactions, and specificity.

Facebook Reviews are situated on the left-hand side of a business’s Facebook page in terms of location. Contrary to that, Facebook Recommendations take a prominent place in the upper-right corner of the page.

Reviews are accessible to any Facebook user who visits the page when it comes to reach, offering a broader audience for user feedback. Recommendations, on the other hand, have a more limited reach as they target a user’s closest friends when they inquire about a particular business.

Reviews provide a comprehensive overview by including the page rating along with accompanying comments regarding format. Recommendations, however, adopt a simplified format, featuring comments and omitting ratings.

Reviews are open to comments and likes from anyone who visits the page in terms of interactions. Recommendations, however, offer more limited interactions, allowing just individuals within the reviewer’s network to comment on and such as the recommendation.

Recommendations enable users to recommend specific features of a business by using tags and sharing relevant photos to provide added detail to their feedback. Reviews, on the other hand, mostly use star ratings and text comments that do not go into as much detail.

Reviews and Recommendations are part of a business’s online presence on Facebook. They differ in terms of their location on the page, reach, format, interactions, and the level of specificity they offer. The distinctions cater to various user preferences and provide businesses with versatile ways to gather and showcase customer feedback. It’s essential for businesses to understand the differences to effectively manage and leverage both types of user-generated content on their Facebook pages.

ABOUT THE AUTHOR

Ian Kirby has been working in digital marketing for over 15 years. Having worked both with and for digital marketing agencies and in-house with multiple companies, he has a specific interest and expertise in online reputation management, online reviews, and the implementation of business systems. Ian’s writing, videos, and interviews have garnered millions of reads, views, and listens.

About Ian Kirby • Ian's Articles

The average ReputationStacker user triples their review count in the first 3 months .

Nikola Bojkov

How to leave facebook reviews with the new facebook recommendations.

Learn everything about Facebook reviews and the new Facebook recommendations.

We are all aware that Facebook reviews and recommendations are extremely important for any company’s reputation.

And positive reviews or 5-star reviews from previous customers are becoming a new channel to build trust among potential customers.

What is very interesting is that 1 in 3 Facebook users are using the platform to find reviews and recommendations.

In this post, we are publishing everything you need to know about Facebook recommendations and especially how to explain to customers to leave Facebook reviews on your Facebook page.

Facebook Reviews are Becoming Recommendations

FYI: You can embed Facebook reviews widget automatically with EmbedReviews platform. Start a free trial and display your Facebook Page recommnedations now.

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Facebook recently introduced new updates for Business Pages .

The main goal of the newly redesigned pages is to provide easier ways for people to interact with local businesses on social media.

According to Facebook’s VP of Local, Alex Himel, Over 1.6 billion people around the world are connected to a small business on Facebook. And starting from August 2018 Facebook is making new changes to Facebook Business Pages to help more people connect with local businesses.

One of the main updates is the further development of the feature Recommendations, which is an evolved version of the Facebook reviews system.

This new feature is already rolled out, and businesses will have the chance to see new reviews designed on their Facebook Page. The main change of the system is that the Recommendations option is integrated within the reviews and all recommendations that customers or other Facebook users previously gave will also be listed in this Reviews/Recommendations section.

As stated in the official update, Facebook is making Recommendations from the business’s community more helpful:

‘People use Recommendations to ask their communities where to go, where to eat, or where to shop on Facebook . We’re making those Recommendations more prominent on Pages.’

We are all aware that reviews and recommendations are extremely important for any company’s reputation.

This means that recommendations are not only the opinions given by customers directly on the business’s Facebook page but also when people respond to their friends when they look for a recommendation on Facebook.

Note: The old Facebook reviews are safe and sound, and your Facebook Page will continue to display all previous reviews that you’ve generated.

How are Recommendations different from Reviews?

Well, there are differences:

Location – The Recommendations appear on the upper-right side,, and Reviews appear on the left-hand side (if not hidden).
Reach – Reviews are visible to any Facebook user. With Recommendations, you can limit the reach and make it more personal.
Format – Reviews have star ratings and comments. Recommendations have only comments.
Reactions – Anyone can comment and like a Review, but only people in the person’s network can comment and like a Recommendation.
Specifics – People can recommend a specific business feature (choose a tag that best describes their recommendation) and share a photo; Reviews don’t have such an option.

So, the bottom line is:

The tab is called “Reviews”
The feature is called “Recommendations”

How do Facebook Recommendations work?

What are the benefits of facebook recommendations.

The changes in the reviews system to recommendations are providing more options for customers to give their opinions about a certain business. Here are some of the benefits:

Increase reach with Recommendations

Your Facebook Page score will be reflected across Facebook, especially at places where customers make relevant decisions, such as Maps. Recommendations are discoverable across Facebook when people are searching for, or talking about your business. The best thing is that Facebook will show first the recommendations provided by the closest friends, which will empower the purchasing decisions and bring greater trust

Post photos about the business

This option was not previously enabled in the reviews section. Now, if you tag the business in the comments section when a friend asks for a recommendation, you have the option to also post gifs or photos. The cool thing is, that all these posts will be displayed in the Recommendations section of the business’s Facebook Page as customer reviews.

The best, mobile form for leaving a recommendation has the option to upload a photo from the phone and publish it together with the text.

Note: The character limit for a desktop recommendation is 25 and for mobile is 50.

Tag Facebook Recommendations

When a customer leaves a recommendation directly on the Facebook page, they can choose a tag that best describes their recommendation. These Facebook tags work like hashtags for businesses, and the Facebook system generates them based on words used in past reviews.

Here is an example of how the tags are displayed when you try to add a recommendation on mobile:

How the new Facebook rating score is calculated

As outlined in the official Facebook help center , the overall Facebook Page score is calculated as follows:

A Page’s rating is based on multiple sources, such as the reviews and Recommendations people share about business Pages on Facebook.

Or click the help icon below the average score in the Reviews tab, as shown below:

How to set up Facebook Recommendations?

If you’ve already activated the Reviews tab, then you don’t need to change anything. Please note that the Recommendations are a replacement of the Reviews tab and the process to activate it is the same as before.

If you still don’t have activated the Recommendations on your Facebook Page, here is how to activate the Facebook reviews tab.

Step 1: Log in to your Facebook account and go to your business Facebook page

Step 2: Navigate to the ‘Settings’ section on your left-hand side

Step 3: Click the ‘Privacy’ menu.

Step 3: Click the ‘Page and tagging’ menu as shown below:

Step 4: In this section, find the option ‘Allow others to view and leave reviews on your Page’ and make the toggle ON.

That’s it. Now, the reviews tab will appear on your page.

How to Recommend a Business on Facebook

This process is the one that has the biggest change.

To recommend a business on Facebook, you will need to open the business’s Facebook Page that you want to recommend.

Please note that previously, there was an option to ‘ Write a review ‘ and select the review score from 1-5. Now you do not actually leave a review for the business, but you are recommending it. You have only two recommendation options, to select ‘Yes’ or ‘No’, which means you want to recommend the business or not. Simple as that.

Here are the steps for how to leave a Facebook review:

Click the Reviews/Recommendations tab
Click ‘Yes’ to recommend the Page
Write your recommendation, and if you use mobile, upload a photo along with the recommendation text
You can also choose a tag such as great service, amazing staff or similar

Additionally, you can recommend a business by leaving a comment by tagging a business’s Facebook Page when some of your Facebook friends ask for recommendations.

And this tutorial is very important for business owners who want to get more Facebook reviews so they can explain this step-by-step process to their customers on how to navigate their Facebook Page reviews tab and how to recommend their business.

The Significance of Facebook Recommendations for Local Businesses

Here’s why these Facebook recommendations have become pivotal for local enterprises:

Boost in Credibility and Trust

Facebook recommendations serve as modern word-of-mouth referrals. When potential customers see positive recommendations from their friends or others in the community, it enhances the credibility of the business. In a digital age, many customers trust online reviews as much as personal recommendations, making these endorsements vital for establishing trust.

Enhanced Visibility and Organic Reach

When a user leaves a recommendation, it can be seen by their friends and connections. This means a local business can benefit from increased visibility without investing in paid advertising. Each recommendation acts as a mini marketing campaign, potentially reaching hundreds or even thousands of prospective clients without any added effort or expense from the business.

Influence on Buying Decisions

Recommendations can play a decisive role in a customer’s buying journey. A positive recommendation can sway uncertain customers towards trying out a local business. Conversely, negative feedback can serve as constructive criticism, allowing businesses to improve and address genuine concerns.

Enhanced Engagement and Community Building

Recommendations often spur conversations about the business, either through questions, shared experiences, or stories. This not only spreads awareness but fosters a sense of community around the brand. Engaging with these recommendations and comments can further personalize a business’s connection with its customer base, establishing loyalty and repeat business.

How to Report a Facebook Recommendation

Most of the online review platforms such as Google, TripAdvisor, and Yelp allow an option to report negative reviews that a business wants to be removed or delegated from their business listing or Facebook page in the case of Facebook reviews.

Similar to the previous option for reporting reviews, this option is now available, and you can report a Recommendation that violates Facebook’s Community Standards.

To do this, follow the steps:

Go to the recommendation that you want to report and click the 3 dots in the top right corner
Select “Find support or report Recommendation”
Choose the topic and click “Submit”

In this relation, we recommend reading the following blog post:

Read more: How to Respond to Negative Facebook Reviews >>

How to ask for Facebook recommendations?

if you are a business and starting out with recommendations on Facebook, getting the first batch is very important to boost your trust in this social media network.

The simple steps on how to get more Facebook reviews are the following;

Send emails to customers with a link to your Facebook reviews section
Print QR codes on menus or flyers with the Facebook review link to the reviews tab
Embed a ‘Review us on Facebook ‘ button on your website
Add a Facebook reviews badge on your website
Create Facebook ads with your reviews

And for more reach and greater appeal of your Facebook reviews, you can embed them on your website. Read the section below and check the complete guide on Facebook reviews .

How to Embed Facebook Recommendations on your Website?

With the evolution of the Facebook reviews system, you can use a platform such as EmbedReviews to help you generate new recommendations posted on your Facebook Page.

The system automatically generates the ‘Yes’ and the ‘No’ recommendations, which you can display on your website with a simple embeddable code.

Feel free to try EmbedReviews , collect your Facebook Recommendations, and embed a Facebook reviews widget on your website.

If you want to read the full guide, make sure you read our article on how to embed Facebook reviews on a website .

Key Takeaways

I hope this article will help you improve your Facebook presence, and if you have any thoughts, feel free to reach out.

The Facebook reviews and recommendations system allows your customers to leave feedback and ratings on a business’s Facebook page, which provide greater benefits to your website, such as:

Increased visibility and credibility: Positive reviews can boost a business’s reputation and attract new customers.
Improved customer engagement: Responding to reviews can help businesses build stronger customer relationships.
Enhanced local SEO : Facebook reviews can help businesses rank higher in search results for local search queries.
Easy to use: Facebook reviews are easy for customers to leave and for businesses to manage.
Insights: Review data can provide valuable insights into customer satisfaction and areas for improvement.

If you want to enable this feature via the Facebook app, follow these steps: 1. Open the Facebook app on your device. 2. Go to your Business Page. 3. Tap on the “More” option 4. Tap on “Settings”. 5. Scroll down to the “Templates and Tabs” section. 6. Find the “Reviews” or “Recommendations” tab 7. Once the tab is visible, make sure it’s set to “ON” or “Off.”

No, buying Facebook recommendations is against Facebook’s Community Standards and can result in penalties, including the removal of your page.

To post a recommendation for a business or place on Facebook, follow these steps: 1. Go to the Page of the business/place 2. Look for the “Recommendations” or “Reviews” section 3. Click on “Yes” to recommend the place 4. Write your recommendation 5. Post the Recommendation

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How-To Geek

How to review and approve what appears on your facebook timeline.

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Why you'd want to do this, how to turn on timeline review, how to use timeline review.

If you'd like to maintain tighter control over what appears in your Facebook timeline (and thus to everyone you're Facebook friends with), there's a simple, but underused, mechanism built right into Facebook to give you approval rights over everything people tag you in.

Let's face it, we've all got at least one of the following people in our stable of Facebook friends: the person who tags everyone in their [political/event/multi-level-marketing] posts, the person who likes to post random (and often inappropriate) content and tag everyone they think might find it funny, the person that takes a million photos at every event and tags every person present in every one of them, or any other number of people who abuse Facebook's friend tagging function.

If you're tired of friends tagging you in announcements for the "Super Awesome Rap Slam Battle!!!" they'll be in next weekend, or you really don't want photos of you from a party last weekend to automatically flood out to your Facebook feed without your approval, then you absolutely need to take advantage of the "Timeline Review" feature. In short, timeline review puts every single thing you're tagged in--posts, comments, and photos--up for your review before it is published on your Facebook timeline (and visible to your friends/family/coworkers).

Related: How to Block People From Posting on Your Facebook Timeline Without Unfriending Them

Before we dive into turning the feature on, there are few things worth highlighting about the timeline review feature just so there's no confusion. First, the timeline review function doesn't allow you to actually censor content you don't like off of Facebook, it merely allows you to keep stuff you don't like off your personal timeline so that it is not visible there (nor pushed out to your Facebook friends). Denying a post via timeline review doesn't erase it, it just keeps it off your timeline.

It also doesn't prevent the tagger's friends from seeing the posts--so if you have any friends in common, they'll all see those posts no matter what. This can only prevent the posts from showing up on your profile page, and showing up in the feeds of the friends you don't have in common with the tagger.

Similarly, it doesn't stop people from posting on your Facebook wall per the settings you've configured for your wall. The timeline review function is for filtering posts you are tagged in, not filtering posts your friends leave directly on your timeline. If you want to tweak who can post to your Facebook wall, please refer to our tutorial here .

Lastly, it's an all or nothing thing. As of yet there is no function within timeline review to set any sort of trusted friends or the like. This means if your spouse tags you in tons of family photos, there's no way to say "Approve everything from user XYZ, I trust them", and you're left manually approving all those posts before they appear on your timeline.

Those caveats aside, it's an extremely handy way to stop your friends from seeing your uncle's crazy political rants (which he insists on tagging you in) or everyone in your family from seeing the multi-level-marketing garbage your coworker is always tagging everyone in.

Turning on and using timeline review is a pretty straightforward affair. While you can toggle the setting from both the web site and from the Facebook mobile app (we'll show you how to do both), it's slightly faster if you do it on the website.

Enabling Timeline Review on the Website

To enable timeline review via the Facebook website, log into your account and click on the small menu triangle on the upper right side of the blue navigation bar, then select "Settings", as seen below.

In the left hand navigation pane, select "Timeline and Tagging".

In the "Timeline and Tagging" menu look for the entry "Review posts friends tag you in before they appear on your timeline?"; by default this setting is off. Tap on "Edit" to change it.

In the now open menu, click on the drop down menu and toggle "Disabled" to "Enabled".

The changes take effect immediately, there's no confirmation or save button to press.

Enabling Timeline Review on the Mobile App

If you're reading this tutorial on your phone and want to jump right into changing the settings, here's how to do it from the Facebook mobile app. While there are minor differences between the layouts of the app on different mobile platforms, you should be able to follow along easily using these iOS screenshots.

Tap on the "More" menu button in the navigation bar and select "Settings" in the resulting menu, as seen below.

Select "Account Settings" in the pop up menu.

Select "Timeline and Tagging" in the "Settings" menu.

Just like on the website, select "Review posts friends tag you in before they appear on your timeline?"

Toggle "Timeline Review" to on.

Again, like the website toggle, there's no confirmation and the changed take effect immediately.

Now that you've turn the timeline review function on, let's take a peek at what it looks like in action. To demonstrate we enlisted a friend to post a Minions meme and tag us. On a sliding scale of things we'd prefer not to be tagged in, we'll put Minions memes solidly between invitations to parties where overpriced candles are sold and posts that implicate the tagged users in interstate drug smuggling operations.

When someone tags you, you'll get a notification like so.

The notification always looks something like "[user] tagged you in a post. To add this to your timeline, go to Timeline Review" with a thumbnail of the post. Click on either the bolded "Timeline Review" or the thumbnail to jump to the post.

There you can select either "Add to Timeline" or "Hide".

As you add or hide items, you'll see condensed entries for each item that reflects how the post will appear on Facebook, like so.

Remember, adding a post to your timeline inserts it into the news feed of your friends, places it on your wall, and otherwise integrates it into your Facebook footprint. Hiding the post from your timeline stops those things from happening, but it doesn't delete the post or remove the tag. If you wish you can visit the post and manually select "remove tag" to remove the link to your Facebook account entirely from the post or, if the post is more than an annoyance and actually a violation of Facebook rules or illegal, you can click the report button.

While timeline review isn't perfect, it's a pretty great way to catch a lot of the stupid posts you might get tagged in and, in the process, avoid cluttering up your timeline (and annoying your friends) with garage posts.

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How To Add Photos to Google Reviews in 2023: 5 Easy Steps

Online reviews have become a crucial part of any business's reputation. Google maps reviews can make a big difference, whether you're a small business owner or a customer who wants to give feedback. In recent years, many users have been learning how to add photos to Google reviews to guide other potential customers.

Adding photos to your Google maps reviews can help your business stand out and give potential customers a better understanding of your products or services. It gives potential customers visual support for consumer ratings or written reviews.

Photos with the proper descriptions and use of keywords can also help improve your search engine optimization.

In short, there are several benefits to adding pictures to Google maps reviews. In this article, we'll provide a step-by-step guide on how to add photos to Google reviews in 2023.

We will explain how to do this on your desktop, laptop, or mobile devices and how you can use software to help increase positive reviews from satisfied customers – with their photos attached.

Can you add photos to Google reviews?

Yes, you can add photos to Google search reviews. Adding pictures to your Google maps reviews is a great way to improve them and make them more attractive for others to read.

Google review policy started allowing people to add photos to Google business profile back in 2016. This significantly changed Google business reviews landscape because it let people add photos to their reviews. This made their feedback more exciting and valuable.

Images added to reviews on a Google business profile can help to push down those negative review comments, as they simply stand out above simple written content type feedback. However, Google's review policy does not permit inappropriate photos, so it's important that users understand what is permitted.

Before this update, customers could only write text-based reviews. Since this feature was first added, Google has kept making it easier to add photos to Google reviews. For example, you can now add multiple photos at once and upload photos from both your computer and your phone.

Adding photos can give potential customers a better understanding of the business and its offerings.

3 Benefits to posting Google review pictures

Adding photos to Google reviews provides several benefits to businesses and customers alike. Here are three critical benefits of posting Google review pictures:

Benefit #1 - Increase visibility and engagement

Including photos with a Google business review can help to increase its visibility and engagement. Photos catch people's attention, making them more likely to stop and read your review.

Additionally, people tend to spend more time looking at photos than reading text, so including photos can help your review stand out and increase engagement.

Benefit #2 - Provide visual context

People read written reviews and must visualize their experiences. But adding photos to a Google review gives it a visual context. It helps to show what your experience was like with a business.

For example, if you're leaving a review for a restaurant, adding photos of the food can help showcase the quality and presentation of the dishes. This can be especially helpful for people unfamiliar with the business and looking for more information before deciding.

A visual review is essentially a free contact with customers to showcase the quality of your brand, products, and location. It can also showcase your outdoor seating, the visuals of your distinct building, and others that amplify your business description.

Benefit #3 - Build trust

Most business services deal with online reviews to build trust with potential customers. This can be tricky with a 5-star rating or a written review.

However, when users include photos in their Google reviews, it can help build trust with potential customers. By adding photos, users show that they've had a real experience with the business and provide evidence to support the review.

This can be especially helpful for businesses that rely on online reviews to bring in new customers. The images will provide credibility to other images in your business posts on social media, and other images on Google of your physical address.

Adding photos to your Google business profiles review can make it more valuable and give potential customers more information. It's a simple and effective way to share your experience and help others make informed decisions about the businesses they engage with.

How to add pictures to Google reviews in 5 steps

Posting pictures to a Google review is a simple process – regardless of what type of device you're using. When posting from a desktop or laptop, however, the user must upload the image to the device, which can take time.

Here are five simple steps to uploading images to Google reviews for business on desktop.

Step 1: Sign into your Google account

Before you can add photos to your business app Google reviews, you need to sign into your Google account.

Step 2: Search for the business

After logging into your Google account, you'll need to search for the business you want to leave a review for. You can type the business's name into the Google search bar. You can review the operating hours of the business in question and learn more business insider's info at the same time.

Step 3: Leave a review

Once you've found the business you want to review, click on the "write a review" button. This will take you to a page where you can leave your content for reviews. Make sure to review the content guidelines before you submit your comments.

Step 4: Add photos

To add photos to your written Google review, click on the camera icon in the review box. You can choose to upload photos from your computer or phone or take a photo directly from your camera. This is extremely helpful content for future customers who read your review.

Step 5: Publish your review

The final step for attaching a photo to a review on Google business profile is to publish it. Once you've added your photos and written your review, click on the "publish" button. Your review, along with your photos, will be visible on the business's Google listing.

How to add photos to Google reviews on your phone

Adding photos to Google reviews on your phone is a quick and easy process. Here's how to do it:

Open the Google Maps app and search for the business you want to review.
Once you've found the business listing, scroll down to the reviews section and tap "Write a review."
Write your review as you usually would and tap on the camera icon to add photos.
Choose the photo(s) you want to add from your phone's camera roll or take a new photo by tapping the camera icon.
Once you've selected the photo(s), you can edit them if you like, then tap "Done."
If you want to add more photos, tap the camera icon and repeat the process.
When you're ready to post your review, tap "Post," and your review, along with the photos, will be published on the business's listing.

It's important to note that the process may vary slightly depending on your phone type, but the general steps should be the same. Additionally, ensure that you only add appropriate photos and follow Google's guidelines.

Let's review some specific steps for attaching photos to iPhones and Android devices.

How to add picture to Google review on iPhone

To add a picture to a Google review on an iPhone, follow these simple steps:

Open the Google Maps app on your iPhone and search for the business you want to review.
Scroll down and tap "Write a review" to start writing your review.
Write your review and tap the camera icon to add a photo.
You can either take a new photo or choose an existing photo from your camera roll by tapping on the "Photos" icon.
Once you have selected your photo, you can crop and rotate it if necessary.
Tap on "Add" to attach the photo to your review.
When you're finished with the review, tap "post" to submit the review with the photo attached.

How to add photos to a Google review on Android

Adding pictures to a Google review on an Android device is almost the same as doing it on an iPhone, so the steps below are mostly the same. To add photos to a Google review on Android, you can follow these simple steps:

Open the Google Maps app on your Android device and search for the business you want to review.
Scroll down to the reviews section and tap "Write a review."
You can take a new photo or choose an existing one from your phone's gallery.

Key takeaways

Publishing images in a Google review is a smart way of providing credibility and legitimacy to a business, brand, product, or service provider. Asking customers for feedback can be embarrassing or take a lot of time for a business owner who wants to get more and better reviews on Google.

Related content: How to ask for a Google review

ReviewsOnMyWebsite offers a simple solution that allows proactive business managers and owners to quickly request Google reviews by sending automated email or SMS messages to their customers.

By sending a text message to a recent customer with a link to review your business on Google , you can use this service to get direct customer reviews. By sending text messages, you'll make it easier for customers to publish pictures directly from their mobile devices.

Leverage feedback and reviews to improve your online reputation

Get more online reviews and turn your customers into raving fans with ReviewsOnMyWebsite review generation software.

Start a 14-day free trial

Frequently asked questions

Can you add a picture to an existing google review.

Yes, it's straightforward to add a picture to an existing review. Click on the menu button in the top left corner of the screen. From the menu, select "Your contributions." Under the "Reviews" tab, find the review to which you want to add a photo and click on it.

Scroll down to the bottom of the review and click on "Add photos." Finally, you'll select the photo you want to add from your phone's photo gallery or take a new photo.

Can you remove a picture from a Google review you posted?

Yes, it's possible to remove photos from a Google review. First, go to the place page of the business you reviewed. Scroll down and find your review under the "Reviews" tab.

Click on your review, then click on the photo icon at the bottom of the page. You can tap on each photo to select or deselect photos. Once you've selected, click "Done," and the photos will be removed from your review.

Why are my pictures not showing on Google reviews?

If you're having trouble getting photos to show up in your Google review, there are a few potential causes. First, ensure that your chosen photos meet the size and file type restrictions. Additionally, photos may take a few minutes to appear after you've published the review.

How do I add a picture to my Google listing?

Adding photos to your Google listing is easy. First, log in to your Google business profile account and select the business location for which you want to edit photos.

Next, click on the "Photos" tab. From there, upload photos directly from your phone's gallery or take new photos by tapping on the camera icon. Once you've uploaded the photos you want to add, tap "Done," and they'll appear on your Google listing.

Where to Put Testimonials on a Website? 6 Great Places to Feature Reviews

Everything You Should Know about Google Review Policy in 2023

A Full Guide to Google Reviews for Business in 2023

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