resume samples for tech jobs

• • Led the development of a React-based SPA, improving the application's load time by 40% through code optimization and lazy loading.
• • Implemented a CI/CD pipeline for front-end deployments, reducing deployment time by 50% and increasing deployment frequency by 100%.
• • Collaborated with the UX/UI team to redesign the application interface, resulting in a 30% increase in user satisfaction.
• • Developed and integrated high-quality WebGL shaders for product visualizations, enhancing visual fidelity and user engagement.
• • Pioneered the use of Unity for interactive 3D product demos, increasing customer engagement by 25%.
• • Mentored junior developers in modern JavaScript frameworks and best practices, improving team productivity by 20%.
• • Developed a cross-platform mobile app using React Native, increasing market reach by targeting both iOS and Android users.
• • Integrated .NET services with front-end components, enhancing data processing efficiency and reducing server response times by 35%.
• • Optimized website performance for a major retail client, achieving a 90% score on Google PageSpeed Insights.
• • Led a project to refactor legacy CSS code into modular SCSS, improving code maintainability and reducing style-related bugs by 50%.
• • Enhanced user interface and experience for an e-commerce platform, resulting in a 25% increase in conversion rate.
• • Reduced page reload times and improved user engagement by implementing AJAX for dynamic content updates.
• • Collaborated with back-end developers to integrate RESTful APIs, streamlining data exchange and application functionality.
• • Assisted in the deployment of website updates, ensuring smooth rollouts with minimal downtime.

5 Tech Resume Examples & Guide for 2024

Technology plays a crucial role in driving innovation and optimizing processes within an organization. Your resume should highlight your experience with project management, software development, and data analysis. Consider incorporating technical skills like programming languages, cloud computing, and cybersecurity expertise. Remember to mention any successful projects you led and the measurable impact your contributions had on the company’s performance.

All resume examples in this guide

Traditional

Resume Guide

Resume format

Resume experience section

Hard & soft skills

Education & certifications

Resume summary/Objective

Additional sections for a tech resume

Key takeaways

You find this tech job and start reading the description. Software development? Check. Team culture fit? Check. Benefits? Check. Next dream job? Check.

With all the tech skills you have on your resume, you think how qualified (and even overqualified) you are for this job. You’ll run through the test assignment with the same speed as  Usain Bolt had before he started playing soccer.

But no assignment is coming your way. No callback. Not even an email. All you get is an auto-reply message from a job board.

The sad reality is, that even the brightest software engineers and web developers can’t land job interviews simply because their tech resumes are not making the cut.

Even worse is that your resume often has to make the rounds among several non-technical recruiters long before anyone who knows the difference between an  IDE and an  API gets their hands on it.

Today,  we put an end to this.

This tech resume guide will give you expert tips on:

• How to write a technical resume that recruiters will read from start to finish and even non-tech people will understand.
• What to include and what to skip when deciding on the resume sections.
• How to quantify your impact with concrete numbers.
• Which tech resume template to use for maximum engagement and job interview invites.

We’ll show you how to write a tech resume that will turn all these recruiters and gatekeepers into your advocates.

Here’s how.

Here are a few  more good reads on the topic.

• IT Resume Resume Example
• IT Project Manager Resume Example
• Full Stack Developer Resume Example
• Front End Developer Resume Example
• Computer Science Resume Example

How to format a job-winning tech resume

A strong resume is smooth and coherent, with each part following the next in a logical order like a good algorithm. Begin by deciding on the structure.

Applicants with extensive experience go with the reverse chronological order  as it showcases their most recent responsibilities and previous employers prominently.

If you’re among those versatile professionals who want to give proper credit to their strengths and not just work history, you might want to use the hybrid format . It's a less traditional approach than the reverse chronological and suits individuals with diverse backgrounds well .

Unsure which format to use? You can choose from our range of customizable templates  and start building your resume in no time.

For those who are eager to write their tech resume from scratch, here are our best formatting tips:

• Craft a top-notch resume header . This is the place to put your name, address, and contact details so that recruiters can reach out to you later. It’s very common to include your social media handles but remember: for technical roles, link your Github to showcase your work quality; for IT manager roles, insert  your LinkedIn to highlight your networking skills .
• Stick to 2 pages max  and only if you have more than 5 years of experience in the industry. If not, a one-pager is recruiters’ favorite, as it’s much easier to scan through. The key to both is to only provide details that are relevant to the specific job you’re trying for.
• Use a readable font, size 10-12 pt . Most tech professionals will go for modern, sans serif fonts like Lato, Rubik, Bitter, and Arial. They are all ATS-friendly.
• Set margins to 1’’. This is the standard and anything less will massively worsen the readability. By the way, yes, our resume builder has it all covered for you.

Before you check  all the boxes, remember to save your file as a  PDF  to make sure it reads on all devices and systems.

Once you’re ready with the structure, we can build a resume that no one can say no to. Here are the most crucial sections of your technical resume that we’ll discuss in today’s guide.

Top sections to feature on a tech resume

• Technical skills : Showcase your coding and software proficiency.
• Projects and portfolio :  Demonstrate real-world application of skills.
• Working experience :  Highlight relevant job roles and achievements.
• Education and certifications :  Validate your formal training and expertise.
• Professional summary : Offer a snapshot of your capabilities and goals.

These sections should flow naturally in a way that quickly shows recruiters what they are seeking in a tech professional.

What recruiters want to see on a tech resume

• Relevant technical skills  and programming languages that are e ssential for performing job-specific tasks.
• Project experience,  showing  practical application of technical skills.
• Problem-solving abilities — critical for overcoming technical challenges.
• Adaptability  to new technologies, indicating a willingness to learn and evolve.
• Team collaboration , demonstrating the  ability to work effectively in team settings.

Finally, whichever layout you’ve chosen for your resume, you’re most likely to start building your experience section first.  Let us show you the right way to do it.

How to write the  e xperience section on a tech resume

The experience section of your technical resume is where the majority of your research will pay off.

Have you explored the latest features the target company added to their product? Are they pivoting, expanding, or re-architecting? Are they trying to make their product more stable, or are they in hot water, pushing as many new features as they can before the funding dries up?

Whatever you learn, you can rearrange your previous working experience and demonstrate that you will be a part of the solution.

The next step after you’ve done the research is to create a convincing narrative of your impact. Keep in mind the following:

• A good experience description  follows this formula: Accomplished [A] as measured in [B] by doing [C]. For instance,   “ as a part of a 3-engineer unit developed X messaging platform optimized for 10M+ daily active users”.
• Any tech job description features both buzzwords and keywords that are industry-relevant . It’s important to mention both in your resume for two reasons: First, to pass applicant tracking systems that automatically filter out non-tech resumes, and second, to gain a competitive advantage over candidates who didn’t do due research.
• Don’t lie if you don’t have experience  with a certain technology and don’t overdo buzzwords to avoid sounding unnatural.
• Be strategic. If, during your research, you’ve found that a company uses a new  technology and mentions this in the job description, by all means, find a way to weave it into your resume narrative. This will show hiring managers that you understood the assignment and went the extra mile to show you’re the right fit.

Now let’s look at the difference between one experience entry that will end up in the rejection pile and one that’s done right.

• • Designed error analysis solution.
• • Created a mobile messaging platform.
• • Created a web portal for managing customer commissions.

This is just a dry list of generic responsibilities. It says nothing about the candidate’s successes. Entries like this one won’t even make the ATS filters.

Below is the revised version.

• • Led a team of 9 engineers to design and implement an error analysis solution that reduced the development to production time for the mobile department by 35%.
• • As a part of a 3-engineer unit, developed Kowat messaging platform optimized for 10M+ daily active users 24/7.
• • Designed and developed web-based portal for processing customer commissions, which resulted in a 13% indirect sales uptick within the first 3 months.
• • Technology used daily: Docker, Python, Django, Java, Microservices, and PostgreSQL.

Notice the use of action verbs  such as led , developed , and designed . Although the first person singular is implied, the choice of verbs demonstrates the candidate's agency, management skills, and creative talent.

A significant strength of this experience section is its use of specific metrics to illustrate success , such as reducing production time by 35%, optimizing a platform for over 10 million users, and achieving a 13% increase in sales. These details not only highlight the candidate's impactful contributions but also their ability to quantify their achievements.

Additionally, the section includes a concise yet persuasive list of technologies used  within the organization. This highlights the candidate's proficiency in essential programming languages, and also removes the need for a separate hard skills section, thus saving space.

For more ideas on how to create an actionable resume experience section, check out our article on “ How to Describe Your Resume Work Experience .” Meanwhile, we'll explore detailed strategies for quantifying success in your resume.

How to quantify impact on a tech resume

As mentioned above, prospective employers will need proof that you can do the job. It's essential to fill your resume with numbers that illustrate the outcomes of your work . Below is a list of examples:

• Include the percentage increase in website traffic due to your optimization efforts, demonstrating your ability to boost online presence.
• Mention the amount of money saved through efficient code refactoring , showcasing your contribution to cost reduction.
• Highlight the  reduction in load times  you achieved for applications to illustrate your skills in enhancing user experience.
• Detail the number of users added  after launching a new feature, showing your impact on user growth.
• Specify the revenue growth  achieved from a project you led to indicate your direct contribution to the company's financial success.
• Report the decrease in bug reports  after you improved software quality.
• Note the number of automated tests  you implemented to highlight your role in ensuring software stability.
• Describe the scale of data you managed or analyzed , emphasizing your capability in data-driven projects.

How to write an entry-level tech resume

The tech industry is hungry for candidates, so starting out as a junior developer should be a breeze, right?

Not really. The demand is so high that the job market gets inundated with people just like yourself. Even those with up to 2 years of experience, spend months sending out job applications.

So how do you make it?

You need to absolutely nail your tech resume . Below are the three major qualities you should showcase.

Show that you’re a continuous learner . New tools and technologies are popping up every day. Do your best to stay updated on the latest technologies and sign up for every training course you can afford to gain that full-stack expertise. This can be put in the certifications section of your resume, or even better—in the hard skills section. When choosing what to do, consider matching the respective certificate  with the job requirements.

Next, to build a tech resume with no experience, you must compensate with versatility . It’s vital to focus on skills you’ve gained through personal interactions . Now’s the time to remember that project you worked on in college when you divided tasks between team members and mediated conflicts. Or maybe you resolved a customer support issue at your part-time job. Each of these can add to the assets you bring to the table.

The third most important factor for a junior tech resume is the portfolio . The less exciting news, however, is that you may have to do freelance work for a low fee to gather enough projects to be able to create a portfolio. Doing this will not only teach you valuable  new technical skills, it will also make you more marketable. Hiring managers will see you as someone with drive, ambition, and a lifelong desire to learn.

Make sure you state your projects or tech portfolio  prominently on your resume. We’ll show you how in the sections that follow.

Technical resume skills section: do’s and don'ts

Having a balanced skills section is crucial for IT resumes because it helps recruiters understand whether or not you can perform the job.

But no one wants to read a list of 50+ skills that you've acquired over your career.

Here are some tips to make your skills section more engaging and impactful:

• Put the tech that the company uses higher on your list.
• Group your tech skills for better readability, e.g.  “Programming languages”, “Platforms”, “Services”.
• List only the most recent and relevant technology. Outdated technology may leave a poor impression.
• Mention methodologies on par with frameworks—the ability to work with teams that follow Agile or DevOps workflows is as important as the hard skills you have.
• Add some buzzwords  you weren’t able to include with the experience section: DataOps, DevOps, VR/AR. But add only relevant ones; don’t overdo it.
• If you’re going for a leadership position, emphasize the soft skills section.

Here are some of the most sought-after hard skills to put on your tech resume:

Top hard skills to feature in a tech resume

• Programming languages (e.g., Python, Java, JavaScript)
• Database management (e.g., SQL, MongoDB)
• Cloud computing (e.g., AWS, Azure, Google Cloud)
• DevOps tools (e.g., Docker, Kubernetes, Jenkins)
• Web development (e.g., HTML, CSS, React, Node.js)
• Mobile app development (e.g., Swift, Kotlin)
• Machine learning/AI (e.g., TensorFlow, PyTorch)
• Cybersecurity (e.g., Firewalls, Encryption, Penetration Testing)
• Network Administration (e.g., TCP/IP, DNS, VPN)
• Data Analysis (e.g., Excel, R, Tableau)
• Software Testing (e.g., Selenium, JUnit)
• System Administration (e.g., Linux, Windows Server)
• Version Control Systems (e.g., Git, SVN)
• Big Data Technologies (e.g., Hadoop, Spark)
• Blockchain (e.g., Ethereum, Smart Contracts)
• Internet of Things (IoT)
• Robotics (e.g., ROS)
• User Interface / User Experience Design (UI/UX)
• Agile Methodologies (e.g., Scrum, Kanban)
• Project Management Tools (e.g., JIRA, Asana)

Now onto the soft skills section.

Recruiters won’t buy any generic “communication” or “problem solver” entries in this section either. However, here you have a great opportunity to transform something that is a liability into an opportunity.

Learn more about the company you’re applying to and you’ll see which soft skills you should double down on. This filters out irrelevant skills and leaves more space on your resume for the really important stuff.

Frame your soft skills section as your “ Achievements. ” Did you win a blockchain hackathon in 2021? Great way to demonstrate your quick thinking and creativity. Spotted an error in a corporate BI reporting system? That’s attention to detail. Launched an MVP with a small team of undergrads? Teamwork and resource management.

This section is also great for demonstrating your ability to work well within Agile teams, corporate cultures, or remote startups.

Here are some of the soft skills that matter the most when applying for a job in information technology.

Best soft skills for your tech resume

• Communication
• Problem-solving
• Continuous learning
• Time management
• Critical thinking
• Attention to detail
• Conflict resolution
• Negotiation
• Organization
• Decision making
• Emotional intelligence

Are you still not sure what skills will win recruiters over? Check out our guide “ How to Create A Resume Skills Section To Impress Recruiters (+10 Examples You Need to See) .”

How to put certifications on a technical resume

There are many certifications in the IT field , but there’s no reason to mention every one of them on your tech resume. As with every other bit of information, add only certificates that are highly relevant to the job or that are hard to achieve  (such as Cisco Certified  Internetwork Expert or Project Management Professional).

Best certifications that will amplify a tech resume

• AWS Certified Solutions Architect – Associate
• Certified Information Systems Security Professional (CISSP)
• Project Management Professional (PMP)
• Google Cloud Certified – Professional Cloud Architect
• Microsoft Certified: Azure Administrator Associate

If you hold multiple certifications, list them in a dedicated section. Here are the things to include in the entries:

• Put the name of the certificate on top.
• Add the name of the issuing organization.
• Insert the year obtained and the expiration date, if applicable.

Keep this section nice and clean so that hiring managers can quickly spot your most recent certificates.

How to write your tech resume summary or objective

You know what’s the difference between the tech skills of someone who’s spent 10 years in front-end development and someone who’s just finished a Coursera web-dev course?

None. Their “React.js”, “Angular”, “HTML”,  and “Front End Development” may look identical.

The same goes for back-end developers, system administrators, and software engineers.

With the abundance of online courses, everyone can quickly learn the next hot framework or stack and even have some experience with it.

To write a job-winning tech resume  that passes all ATS and human filters with flying colors, you need to account for one critical thing: context . That’s what your resume summary should have and it’s through the summary that you can make all the difference.

You need to demonstrate the impact of your work. Not just that you can do the work, but also that this work drives results. Use these 3-5 sentences to really grab the reader and make them want to read the rest of your resume.

The following example is a bad one—avoid sounding so vague and unengaged.

While it looks very well done, this summary doesn’t say anything about the candidate. It’s so generic, that the same can be put on any other software engineer’s resume. We don’t get anything about the applicant’s level of experience, any job-specific skills, certifications, or professional goals.

Let’s change that.

This summary packs a punch with its authority and trustworthiness. Here's a quick breakdown:

• Quantified impact : It highlights a solid achievement (boosting operational efficiency by 40% across 100+ client companies), showcasing the candidate's proven track record.
• Tech expertise:  It drops names of specific technologies (think Python, JavaScript, React, AWS, Azure) the candidate is proficient in, making it easy for hiring managers to see the fit with job needs.
• Career ambitions : It outlines a crisp professional goal (aiming to use technical leadership and fresh engineering approaches to fuel the company's growth and success), signaling ambition and the drive to make an impact.
• Choice of words : The smart sprinkle of buzzwords and keywords  like senior , leading , successful , and passionate ,  refer to their improvement and leverage. Alongside continuous learning, this paints a full picture of the candidate's persona and professional depth.

If you’re looking for some more tech resume inspiration, try our resume builder  which offers 10,000 content suggestions. You’ll thank us later.

For those at the starting gate of their tech careers, writing a resume objective  is the way to go. Objective statements are perfect for merging your goals with what the company seeks, especially for newbies or career switchers. Within 3 sentences, you need to spotlight how you aim to grow and contribute right from the get-go.

Tailoring your tech resume can vary widely based on the company, your seniority level, and location. You might consider adding extra sections, such as language skills , hobbies , or projects.

However, pause and consider if this additional section will sway recruiters in your favor. It should spotlight skills or qualifications directly relevant to the job.

For tech people, a projects section  makes the most sense. Let’s see how it’s done.

How to include projects in a tech resume

Why should tech pros spotlight their side projects on their resumes? It's simple—these additions boost your appeal by demonstrating your ongoing engagement and eagerness for professional development.

There are various ways to feature projects on a tech resume. You might highlight a standout project in your summary or weave it into your experience descriptions.

For the well-versed tech veteran with numerous side projects, dedicating a separate section is the way to go. Here's how:

• Start by writing the name of the project.
• Mark the dates of duration.
• Give 1 sentence about your role in the project.
• List in bullet points your contributions and project outcomes.
• • Developed and deployed a cloud-based platform on AWS to streamline operations, reducing operational costs by 25%.
• • Implemented a data analytics suite using Python and Tableau, enhancing data-driven decision-making and increasing project impact visibility by 40%.
• • Spearheaded the migration of legacy systems to scalable, modern technologies, improving system reliability and user satisfaction.

Key takeaways: make a tech resume that stands out

In the ever-competitive field of tech, where everyone's trying to be the next big disruptor, a great resume could be your ticket to the big leagues. Let’s re-cap everything you need to know about crafting that game-changing tech resume:

• Weave a compelling narrative that does more than just flaunt your tech skills—it tells the story of a problem solver who's ready to tackle the next big challenge.
• Stand out from your competition by demonstrating the impact of your professional work.
• Use clever formatting to guide recruiters’ attention and make your technical resume engaging and easy to read .
• Provide real-world contexts for your skills, proving you're not just throwing around buzzwords like "blockchain" or "machine learning" but actually know your stuff.
• D ive deep into your target companies—understand their tech stack, their culture, and what keeps their CTO up at night—and craft your resume accordingly .

Looking to build your own Tech resume?

• Resume Examples

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Creating the Best Tech Resume: Guide With Tips and Examples

The good news? Tech professionals are in high demand. But with so much talent competing for the best jobs, a standard resume won’t cut it. So what are recruiters looking for in a tech resume, and what’s the best way to highlight your skills?

A tech resume should be more than a document listing your skills and experience in bullet points. With hundreds of applications to wade through, recruiters often only have a few minutes to get a sense of your personality, creativity, and ability. 

For tech-newcomers who have recently graduated from a tech bootcamp, your resume is also a chance to show off your transferable skills—and demonstrate how you’ll apply them in your new role. 

If you’re staring at a blank page, unsure of where to start, you’re not alone. So we’re here with tips, tricks, and examples to help you get your foot through your dream company’s door.

Here’s what we’ll cover: 

• Tech resume dos and don’ts 
• Building and formatting a tech resume
• How to highlight tech skills on your resume
• Tech resume examples
• Final thoughts

Let’s get into it!

1. Tech resume dos and don’ts

Creating a tech resume can be a nerve-racking endeavor, especially for career changers . In the absence of years of experience in the field, your resume is often your one shot to convince recruiters you’re the right fit for their company. 

It can be challenging to showcase everything you have to offer in a one-page document, but a tech resume doesn’t have to be all-singing, all-dancing. It simply has to quickly and efficiently communicate what you bring to the table. 

It’s also important to note your resume often won’t even be seen by a human first. With the high amount of resumes being uploaded to job application sites, many companies rely on automatic AI software to filter the resumes before they go to hiring managers or recruiters.

If your resume doesn’t include keywords, isn’t readable, or isn’t formatted correctly —the hiring managers may never see it. It’s a harsh reality, but it’s important to know what you’re up against before you start firing resumes off. 

To help get your application seen by the right people, let’s go through some quick-fire dos and don’ts: 

• Tailor it to specific companies. When recruiters scan a tech resume, they look for the specific keywords listed in the job description. To boost your chances of standing out, tweak your resume for each application and make sure these keywords are highlighted. 
• Talk about tools. In today’s remote-first tech landscape, proficiency with certain tools is a distinct advantage. You’ll want to highlight your stack on your resume, and your proficiency with more common remote working tools like Jira, Hubspot, Asana, and so on.
• Get friends, family, and colleagues to proofread it. Nothing says sloppy more than a typo or grammatical error. Get a second, a third, or even a fourth pair of eyes on it before you start sending it to companies. 
• Have big blocks of text. Your resume needs to be scannable, with a highlights reel of your key experiences, skills, and the tools you work with. Stick to bullet points and lists—you can elaborate in your tech cover letter . 
• Make it longer than one page. Likewise, anything longer than two pages is at risk of being disregarded for another’s.
• Make it too design-heavy. For new designers especially, it’s tempting to want the design of the document the star of the show. While a tech resume can certainly include creative elements, above all else it should be easy and quick to read—by both humans and AI software. 

Remember: If you get through to the interview stage, the hiring manager will use your resume as a reference point for the questions they ask. It’s crucial to highlight skills and experience that you’d be comfortable expanding on in a conversation. 

To find out more, check out our guide to the recruiter phone screen . 

2. Building and formatting a tech resume 

Now that we know what not to do, we can move on to actually compiling your resume. 

To make things as clear as possible, we’ll break this section up into two parts: What to include in your tech resume, and how to format a tech resume. 

What to include in your tech resume

Your resume should include eight key sections: 

• Name and contact information. You don’t need to include an address unless the role you’re applying for is location-specific.  
• Personal summary. This is 1–2 sentences summarizing who you are as a tech professional. This can include your title, the sector you’re currently working in (or are looking to work in), key skills and credentials, and an overview of your experience. 
• Relevant links. Here’s where you link out to your website, portfolio, and any professional networking profiles. 
• Relevant education. Emphasis on the relevant—no one needs to know where you went to elementary school! Stick to highlighting your university education, bootcamp programs, or relevant courses and classes.
• Tools. As mentioned earlier, highlighting your proficiency in the tools used by the team or company you’re applying for is a great way to boost your chances of getting noticed. If you’re a whiz in Figma or a GitHub guru—highlight it.
• Skills. This is arguably the most crucial part of your resume, and what recruiters want to know about in particular. We’ll talk a little more about this in the next section. 
• Work experience. Don’t have any? No problem: If you’re a bootcamp graduate, emphasize the skills you learned on the projects you worked on for your portfolio. You can also highlight work experience in your previous career if it’s relevant for the role.
• Other cool things about you. Your tech resume doesn’t need to be devoid of your personality; it’s a good chance to tell your potential employers some cool (but relevant) facts. Do you speak other languages, run a blog, or own a business? Include any noteworthy features that make you stand out from the competition.

We know what you’re thinking: All that on just one page?

Not necessarily. Depending on the role you’re applying for, you can sacrifice one section to place emphasis on another. What’s most important is relevancy.

How to format a tech resume

Get the format right. A tech resume is more likely to be well-received if it’s a word document or PDF, but whichever you prefer, make sure it’s presented in the document type required by the uploading tool. Be sure to double-check the job description too, as this often lists a preferred format.

Embellish elsewhere. Already noted, but it can’t be overstated: When it comes to tech resume design formats, the simpler and clearer the better. The creativity, storytelling, and design can shine through in your cover letter and portfolio. 

The differences between them can help shape your approach for each:

A tech cover letter is a longer-form document than your resume (but still no longer than a few paragraphs) that introduces yourself as a candidate, expands on your relevant experience, and details your motivations for applying to a specific role. 

A tech portfolio showcases your skills in action. It’s a collection of the real-world projects you’ve worked on that demonstrate your competency in your chosen field. Portfolios are usually embellished with videos, images, additional files, and so on. 

Both of these should be linked to in your resume, and vice versa.

Use tools and software to spice it up. There are plenty of tools and software out there that can help you design and format a beautiful tech resume, like Canva , resume.io , and CakeResume .

But keep in mind that over-designed resumes will sometimes be automatically rejected by candidate-tracking AI software. Vibrant colors and branding are great, but don’t get carried away: a UX/UI design resume in particular needs to be simple, clear, and quickly scannable .

We know—it’s tricky to toe the line between a creative resume that showcases your unique personality, and a clear resume that cuts through the fluff to quickly communicate your value.

But once you see how it’s done, your life will be a lot simpler: you’ll find some great examples to help you further on.

3. How to highlight tech skills on your resume

Emphasizing your tech skills on your resume is vital. Ultimately, it’s these that recruiters are most interested in. 

There’s definitely a right and wrong way to showcase these. More than simple bullet points suggesting you’re proficient in X skill, recruiters want the proof in the pudding. Provide evidence of how you’ve put said skills into practice. 

There are also two different types of skills to highlight, hard skills and soft skills. Hard skills refer to the technical skills you need to actually perform the role’s basic duties. For a UI designer , this might be wireframing or animation. For a web developer , this might be documentation or specific coding languages. For a digital marketer , this might be tracking and reporting campaign metrics using a CMS. 

Soft skills refer to the interpersonal skills that make someone a great employee, such as effective communication, project management, leadership skills, and so on. While the word “soft” might suggest these skills are not as important to tech recruiters—many of these soft skills are actually in incredibly high demand. Your ability to be a great team player or manager could be the difference between getting an interview and being overlooked. 

So you’ll want to highlight both your hard and soft skills—especially if you’re a career changer on the hunt for your first tech role. The transferable skills  you’ve picked up from your previous careers will help you stand out among more experienced candidates. 

Here are a few best practices for highlighting tech skills on your resume: 

• Quality over quantity. An endless laundry list of everything you can do isn’t going to get you noticed. It’s better to focus on a few key skills that are directly relevant to the role you’re applying for. 
• Use the right language . Mirror the language used in the job description. Where possible avoid repetition of generic terms like “experience with” or “proficient in”.
• Provide relevant examples . It’s one thing to say you’re good at something, but employers want to know how you’ve put it into practice. Definite bonus points for real-world projects! 

4. Tech resume examples 

Now that we know the elements that form an awesome tech resume, we’ll take a look at some people who got it right. 

Here are tech resume examples for five of the most popular tech jobs: 

Data analyst resume example

Via Beamjobs

What works? 

• A clear, simple overview of everything a recruiter needs to know, in grayscale—meaning it’s far more likely to be accepted by resume-scanning AI.
• A career progression, which gives us some insight into Derek’s career goals and motivations as an entry-level data analyst.
• Specific projects that showcase Derek’s skills in action, with metrics demonstrating the impact of the work he did. 

To learn more, check out our guide to writing a great data analyst resume. 

Web developer resume example

Via ResumeKraft

What works?  

• A creative way to display key skills and competencies, with bars and dots to break up the text.  
• Richard chose a bullet-pointed summary for added scannability—a great move.
• The theme is bright and colorful, while still being clear and simple. The best of both worlds.

UX designer resume example

Via Coursera  

• Winona has struck the perfect balance between information and personality. There’s a pop of color and a unique logo that showcases creative flair, but it doesn’t take away from the key pieces of information. 
• Winona’s personality shines through in the “ask me about” section, but Winona has prioritized information—so it doesn’t sit above skills, tools, or education. 

UI designer resume example

Via Mockplus  

• This sleek, professional tech resume by Michelle Flacks is simple enough to pass through any AI software, but the effort that’s gone into the design is still clear. A bespoke logo and slanted lines make it unique, without distracting from the words themselves. 
• Michelle has kept it simple with three key sections which, in this case, is more than enough. 

Digital marketing manager resume example 

Via VisualCV

• A more in-depth look into each skill, with a scannable graphic that quickly lets the recruiter know the competency level—with the option to learn more. 
• A clean, sleek feel overall, with an enjoyable but subtle contrast between the two colors.
• A succinct personal summary that touches on qualifications, skills, and experience. 

Learn more with our digital marketing resume guide.

5. Final thoughts

The best way to make sure your tech resume is up to scratch? Get eyes on it.

More specifically, eyes from someone well established in your field. That way, they can guide you on whether or not your resume would make the cut in their teams—and you can make the necessary changes before it lands on the desk of a prospective employer. 

So there we have it: Your ultimate guide to writing a stand-out tech resume.

With so much to include, it’s all too easy to overthink it to the point of paralysis. But as long as you follow the industry-standard tech resume best practices, you’ll have an interview for your first tech role in no time. Of course, be sure to be sure to craft the best career change cover letter to accompany any application and get ready for the interview with the most common interview questions.

To learn more, we recommend giving these articles a read: 

• Ten big signs it’s time for a career change—which applies to you?
• How to successfully change careers in 2024: Your step-by-step guide
• How to get a UX design job with no industry experience

Technical Resume Example for 2024 [W/ Template & Step-by-Step Guide!]

So, you’re looking for your next big gig in the tech industry. 

You have the work experience, tech skills, qualifications, and the right education to go after any opportunity you see fit, but your resume-writing skills are not the best. 

And, like it or not, it does take an exceptional technical resume to stand out in such a competitive industry.  

Well, there’s actually no reason to worry. With the right guidance, you can leverage all your experience, skills, and other qualifications to effectively create a memorable tech resume that will get recruiters hooked!

This is exactly what this article is here to help you with, including: 

• Technical Resume Example

How is a Technical Resume Different?

8 steps to ace your technical resume.

• 58 In-Demand Tech Skills

And much more! Let’s dive in! 

Technical Resume Example Done Well

First thing’s first - you’re probably wondering what an effective technical resume looks like, right?

Here’s a rock-solid tech resume crafted with the Novorésumé resume builder :

Here are all the things this tech resume does right:

• Relevant information section. In addition to the essential information, like their email, phone number, and location, the applicant has added their GitHub profile and personal website on their tech resume.
• Memorable resume summary . The profile summary in the tech resume above is short but effectively highlights the applicant’s experience and relevance for the role.
• Reverse-chronological order. This format allows recruiters to see a candidate’s most recent and relevant work experience first.
• Achievement-focused work experience . The applicant has focused their work experience section around their achievements instead of their responsibilities, which he’s also backed up with numbers and hard data. This is something most tech resumes don’t do, so definitely something that can help you stand out.
• Brief education section. With so many relevant skills and work experience to show, the applicant has kept their education section short and sweet, with only their Bachelor’s Degree listed.
• In-demand tech skills. The applicant has only included tech skills that are relevant to the position and in-demand within the industry.
• Valuable optional sections. By adding optional sections such as awards, certifications, and languages, the applicant has a better chance of standing out from other applicants with the same work experience and education.
• Optimal resume length . The tech resume above fits perfectly on one page, which is the gold standard in terms of resume length.

Want more tailored tips for building a specific type of technical resume? Check out some of our more niche guides below:

• Computer Science Resume
• Data Scientist Resume
• DevOps Engineer Resume
• Engineering Resume
• Java Developer Resume
• Web Developer Resume

Click here for a complete list of all our resume examples .

Tech positions are quite different than normal jobs, as they require plenty of hard skills and expertise, so it’s only normal for your tech resume to be different too. 

Specifically, here are the most important differences between conventional resumes and tech resumes that you should know about: 

• To highlight your tech experience from the get-go, include your GitHub profile in your contact information section and maybe even Stack Overflow if you’re an active contributor.
• Focus more on your hard skills instead of soft skills. The employer will assess your soft skills during the interview after they’ve made sure you have the right set of hard skills for the job.
• If you have any certifications, including them will definitely be helpful, especially if you’re applying for a corporate job.
• Do you code in your free time? That’s definitely something that will work in your favor. Hiring managers see this as a sign that you’re actually passionate about coding, and aren’t just in it for the money. So, include a “Personal Projects” section in your resume to stand out from the competition.
• If you’re new to coding, (e.g. a recent graduate), you can make your tech resume pop either by including information/links to the projects you’ve worked on during university, at a Bootcamp, or even in your spare time. 

You’ve seen what the end product should look like. 

Now let’s go through the steps you need to follow to write the perfect tech resume fast and easy!

#1. Choose the Appropriate Format

Your tech resume’s format is just as important as its contents. 

If you do it wrong, your resume risks looking messy and completely unreadable at worst, which can mess up your chances of getting hired. 

So, the first thing you should pay attention to is choosing the right format for your tech resume. Here are the three most popular options out there: 

• Reverse-chronological resume format. As the name suggests, this format lists your work experience and skills in reverse chronological order, from the most to least recent ones. 
• Functional resume format . This resume format focuses on skills over work experience and is the perfect choice for recent graduates or entry-level applicants who don’t have a lot of experience to add to their resume. 
• Combination resume format . As a combination of the reverse-chronological and functional resume formats, this format aims to showcase both your experience and skills. 

While all three formats are beneficial in their way, we recommend that you choose the reverse-chronological format for your tech resume. It’s recruiters’ favorite resume format and that’s for good reasons: 

• It’s easy to skim through. 
• It draws attention to your most recent professional experience. 

Here’s what the reverse-chronological format looks like: 

Once you get the formatting out of the way, you can start focusing on your tech resume’s design and layout. 

Here are the most essential resume layout tips to keep in mind: 

• Set the right margins. To make your tech resume visually appealing and easy to read, provide ample white space by setting the margins at 1 pt on all sides. 
• Choose a professional font. It goes without saying that a font like Comic Sans shouldn’t even cross your mind when picking a font for your tech resume. We recommend going for something catchy and professional, such as Ubuntu, Roboto, or Overpass. 
• Take advantage of bullet points. Bullet points are another great way to save some space and organize the information on your resume in a reader-friendly way. 
• Keep your resume under one page. As we already mentioned, it’s important that your resume is one-page long (or around 475-600 words). Recruiters are busy people who probably won’t be too excited if they have to go through a 3-page long autobiography of your life.  
• Choose the right file format. Unless you’re asked otherwise, save your tech resume as a PDF file . This ensures an impeccable design no matter the device or OS the recruiter uses to open it. 

Want to Avoid the Hassle? Use a Tech Template Instead

If you’re in the tech industry, chances are your design and writing skills aren’t your strongest point.

Not to mention, you probably have more important projects to spend your time on than wasting hours tinkering with the resume design and layout, only to end up with a result you’re not particularly fond of. 

Well, what if we told you there’s a way to avoid this part altogether? 

By using one of our resume templates , you’re going to skip this entire process altogether - all YOU have to do is fill in your resume contents.

And the best part? All our resume templates are:

• Created in collaboration with the very best recruitment professionals 
• Applicant Tracking System-friendly
• Aesthetically pleasing and eye-catching

Want to speed up your resume creation process? Pick a template and start writing your resume as you read!

#2. Add Your Personal Information 

The contact information is one of the easiest sections to write, but that doesn’t mean you should overlook its importance. 

After all, what’s the point of putting in the hours to create the perfect tech resume, only to never get an interview callback because of a small typo in your phone number or email?

As such, double and triple-check to make sure this section is completely error-free.

As for what to include in this section, here are the essentials for a technical resume:

• Professional title
• Phone number
• Social profiles such as LinkedIn, GitHub, etc. (optional) 
• Link to personal website (optional)

And here’s an example of a tech resume’s contact information section done right:

Thomas Shelby

123-123-4444

[email protected]

Birmingham, UK

github.com/th.shelby 

Make sure your email address is professional (e.g. [email protected]) and not your childhood email address, such as [email protected]. An unprofessional email address just makes it seem like you’re not serious about the job.

#3. Write a Captivating Resume Summary/Objective

According to an eye-tracking study , recruiters only spend 6 seconds reviewing a resume during the initial screening. 

This means you have very limited time to grab the recruiter’s attention and get them to take a deeper look at your resume.

The most effective way to do that? Write a captivating resume summary or objective. 

These are short (2 or 3-sentence-long paragraphs) that go at the top of your resume, just under your contact information, and their main goal is to give the hiring manager a quick introduction to you as a candidate. 

• A resume summary is a 2-to-4-sentences-long summary of your professional experience, including the years you’ve worked in the industry, your professional title, and your most noteworthy accomplishments and relevant skills. 
• A resume objective is a snapshot of your career aspirations and goals. Perfect for entry-level professionals or recent graduates, the resume objective can also highlight academic achievements and skills acquired through other activities, such as internships and volunteer work. 

Here’s an example of what a tech summary should look like: 

• Experienced IT Manager with 8+ years of experience in providing impeccable technical support to our clients and effectively managing in-house IT teams. Skilled in using my analytical skills to prioritize tasks, identify technical and managerial issues, and lead my team to provide timely and effective solutions to internal and external problems. Great communication and leadership skills as well as wide expertise in complex problem solving and hardware and software support. 

And here’s an example of a captivating tech resume objective: 

• Hard-working Computer Science graduate seeking to work as a junior IT analyst. Passionate about building software that perfectly meets the needs of end-users and revolutionizes the industry. Skilled in databases, system security, and troubleshooting, with an analytical mindset. Looking to apply my newly acquired knowledge and passion in practice and help your company carry out in-depth evaluations of system capabilities. 

#4. List Relevant Work Experience

Your work experience can make or break your resume . 

First thing’s first, you need to start with the formatting. To list your work experience section in your tech resume, do this:

• Start with your most recent/current position and go backward in time from there. 
• Add your title, the company name, its location, and the years you’ve worked there. 
• Include 3-5 bullet points with your achievements and responsibilities under each work entry (with fewer bullet points for older/less relevant positions). 

Simply listing your work experiences, though, is not enough. You also need to make them compelling and achievement-oriented.

See, the hiring manager knows your responsibilities for the role. After all, they’re the ones hiring for it!

Instead, they want to know how you stand out from the rest of your peers, and the best way to show that is by including achievements instead of responsibilities.

Compare these 2 examples:

• Improved client websites on a weekly basis.
• Improve 100+ client website speed by a range of 25% to 60%.

The first example is too vague - the hiring manager does not know what “improve” means, nor do they know whether you improved the site speed by 10% or 60%.

The second, on the other hand, is way more achievement-oriented and helps the hiring manager really understand the impact of your work.

That makes sense, right? Now let’s review what a work experience section would look like on a technical resume:

IT Specialist 

03/2018 - 02/2022

• Increased UX scores by 40% by improving applications so that they deliver an overall better user experience. 
• Decreased website load time by 42%, effectively improving SEO results and increasing the number of monthly website visitors by 15%. 
• Monitored installation, integration, configuration, and maintenance of the IT system for minimal downtime. 
• Trained over 30 staff members in internal website functions.

What If You Don’t Have Work Experience?

If you’re a Computer Science graduate looking for work after college or if you’re going for a career change , chances are you don’t have a lot of relevant work experience to put on your resume. 

Nonetheless, recruiters will need to see some proof that you can actually do the job, be it through your coding skills, or your portfolio. 

The good news? There are plenty of ways to build a tech portfolio, even without work experience. Here are the top ways to do it: 

• Get freelance gigs through websites like Upwork
• Mention projects you’ve coded in the university
• List personal projects you’ve worked on in your free time
• List the tech coursework you’ve attended at the university

#5. Don’t Forget Your Education

Including some details about your education is an essential part of a well-done tech resume. 

That said, you don’t need to go to lengths for a good education section. On the contrary, you’re better off keeping it brief and to the point in order not to take up too much space for other, more valuable sections, such as your hard skills and your achievements. 

So, to nail this section, simply list the following elements: 

• Your degree name
• The institution’s name and its location
• Your years of attendance
• Relevant academic achievements and coursework (optional, in case you don’t have a lot of work experience) 

Here’s an example of what the education section of a tech resume should look like: 

B.A. in Computer Science 

University of Birmingham, UK

08/2009 - 05/2013

For a job in the tech industry, you only need to mention your most recent (and higher) degree. That means you can leave out your high-school degree and even your Bachelor’s if you hold a Master’s degree or a Ph.D. in the field. 

#6. Add Technical Skills

Industry-related skills on your resume can improve your chances of standing out by as much as 59% . This fact alone makes the skills section one of the most essential sections of any resume. 

When it comes to the tech industry, however, your skill-set - with emphasis on your hard skills - is all the more important and can be a deciding factor on whether you’ll get called for an interview or not.

You may be a software engineer with 10+ years of experience in Python and still get instantly disqualified if the job needs someone who knows how to code in Java. 

This doesn’t mean, though, that soft skills aren’t important in a tech resume; it only means recruiters are more likely to assess your soft skills during the interview and focus more on your hard skills when they’re reviewing your resume. 

To figure out what hard skills are required for the position, simply check the job description. For most tech jobs, the employer will provide a comprehensive list of all the necessary hard skills to make sure only relevant candidates apply. 

So, when creating your Skills section, do this:

• First, include the essential skills mentioned in the job description.
• Second, list skills that aren’t listed in the job description, but that you think would help you perform well in the role you’re applying for.
• Finally, if you still have space on your resume, you can use it to include your soft skills.

Not sure what technical skills to include in your resume? Here’s a list of the 58 most in-demand tech skills this year!

Hard Skills for Tech Resume

• Lean manufacturing
• Multivariate analysis
• Linear regression
• Prototyping
• Workflow development
• STEM skills
• Payment processing 
• Automated Billing Systems
• CRM Platforms
• Troubleshooting
• Computer Hardware/Software Knowledge
• Internet Applications
• Operating Systems
• Internet Security
• Data Privacy
• Programming Languages
• Agile Development
• Database Administration
• Front-End & Back-End Development
• Cloud Management
• Data Synchronization
• Social Media Experience
• Project Management
• Technical Writing
• Network Architecture
• Quality Assurance
• Technical Support
• Software Installation
• Adobe Creative Suite
• Maintaining servers, routers, and PCs
• Configuring, managing, and maintaining networks
• Backup management
• LAN technology

Soft Skills for Tech Resume

• Attention to Detail
• Problem Solving
• Communication
• Multitasking
• Customer service
• Organization
• Decision Making
• Working under pressure
• Time Management
• Analytical Skills

#7. Take Advantage of Additional Sections

So, you’re done with all essential resume sections . If you’ve already hit the one-page mark, then you’re ready to start applying for jobs with your tech resume.

If, on the other hand, you still have some extra space that you’d like to fill up, we’ve got you covered. 

Here are some optional resume sections you could leverage to get rid of the extra white space and stand out from other applicants even more effectively: 

• Awards and certifications. Have you won an award that showcases your talents or completed any courses to hone your skills? That’s definitely something to mention on your resume! (E.g. Cisco Certified Network Associate (CCNA) or Certified Cloud Technology Professional (CCTP)).
• Languages . If you’re multilingual, make sure to add your languages to your resume. They’re very useful for technical support roles, and they’re always a nice-to-have addition for other types of IT roles. 
• Interests and hobbies . Your hobbies and interests reveal a more personal aspect of your character and can help you connect with your interviewer on a more personal level. Sure, they’re looking for a highly-skilled tech guy, but the hiring manager is a lot more likely to pick a candidate with that they have more in common than someone who’s all about work-work-work. 
• Publications. The tech industry isn’t all about practical work. If you’ve done any theoretical or research work that got published, you’re bound to impress recruiters by adding your publications to your resume. 

Here’s what these sections should look like on a tech resume: 

Certifications 

• Cisco Certified Network Associate (CCNA)
• Microsoft Certified Solutions Expert (MCSE)
• CompTIA A+ Technician

English - Native

Spanish - Full Professional Proficiency 

French - Full professional proficiency 

• Solving crossword puzzles

#8. Include a Cover Letter

Last but not least, don’t forget to add a cover letter to your tech job application.

In case you were wondering, the cover letter is a must for any industry. Not only do recruiters expect to receive one, but they might not consider you altogether if you fail to submit one. 

So, dedicate some time to writing a cover letter that will give recruiters more detailed insight into who you are and what you can offer the company.

Not to mention, you can use the extra space to explain anything you didn’t have space to explain on your resume, such as a career gap or how you achieved a particularly noteworthy accomplishment. 

Here is the best structure to follow to create an effective tech cover letter: 

• Header - Add your full and correct contact details, as well as the name and contact information of the hiring professional the cover letter is addressed to.   
• Greeting - If possible, try to greet the recruiter by their name to show you went the extra mile researching the company and the people doing the hiring. The recruiter will usually be the head of the department you are applying to and you can almost always find their name listed on the company website or the company’s social media platforms. 
• Opening paragraph - Use your cover letter’s opening paragraph to grab the recruiter’s attention by listing some of your biggest achievements or most relevant skills. 
• The second paragraph - This is where you should let recruiters know what skills or experience you can bring to the table and why you’re more qualified than other applicants. 
• Third paragraph - Here you can mention why you’ll fit in well with the company and why you’re passionate to work there. 
• Closing - The closing of your cover letter is the last thing the recruiter will read and will probably be what stays with them the longest. So, you want to leave a memorable impression and give them a reason to call you back. 

Check out our guides on cover letter tips and common cover letter mistakes to take your cover letter to the next level. 

Key Takeaways

And that’s a wrap! You should now be ready to write a killer technical resume from scratch or build one in the blink of an eye using our fast-and-easy resume builder. 

Before you go on to do that, here are the main points we covered in this article: 

• Choose the reverse-chronological format to build your tech resume. It effectively highlights your most recent experiences and it is also recruiters’ favorite worldwide. 
• Make sure your contact information has no errors or typos, and that you add relevant details like your personal website or GitHub profile. 
• To stand out from the crowd, make your work experience as achievement-focused as possible and back up those accomplishments with hard data whenever it’s possible. 
• Keep the education section of your tech resume short and to the point, and only list your higher and most recent degrees. 
• Focus on your hard skills instead of your soft skills on your technical resume. 
• Don’t overlook the importance of the cover letter for a successful job application. 

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Technical Resume Templates to Stand Out to Recruiters in 2024

Praburam Srinivasan

Growth Marketing Manager

March 5, 2024

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Your resume is often the first thing an employer notices about you. This first impression often can make or break the deal.

But how can you make your resume stand out, especially when hiring managers deal with hundreds of them daily?

A resume that’s to the point, highlights strengths and experiences relevant to the role, and gives a clear overview of your educational and professional background is the best way to go.

It’s not as complicated as it sounds. Moreover, there are hundreds of technical resume templates on the internet to make building a compelling resume easier.

If you’re unsure about which template works best, we’re here to help. In this article, we’ve compiled a list of the best technical resume templates that will distinguish you from other applicants.

Gear up to land the best technical jobs!

• What Makes a Good Technical Resume Template? 

Identify keywords in job postings

Add only relevant experience, check out peer sample resumes.

• Use action words 

1. Technical Resume Template by Resumegenius

2. traditional technical resume template by enhancv, 3. tech cv/resume template by unc, 4. it specialist resume template by zety, 5. swiss docs resume template by resumegenius, 6. professional docs template by goodocs, 7. entry-level data scientist template by resumeworded, 8. technical writer template by enhancv, build an editable resume on clickup docs, use the clickup job search template, become a top performer in your role with clickup, get ready for your dream tech job.

What Makes a Good Technical Resume Template?

A good technical resume has a neat layout, includes relevant tech skills and experience, uses bullet points for better readability, and explains the candidate’s fitness for the role.

These are the key markers of an effective technical resume template:

• Clean formatting
• Concise headings
• Dedicated sections to include your educational and professional background
• Information listed in bullet points
• Balanced use of white space
• Limited to one or two pages

The templates must be customizable to ensure you create the most suitable resume for the technical role you’re applying for.

Tips to Create an Impressive Technical Resume

The star of any resume should be your skills and achievements. Follow these tips to present them impressively in your resume:

Go through job listings carefully, identify the main keywords, and make a note of which tech skills the employer is looking for in their next hire. Include those keywords in your technical resume.

For instance, if you’re applying for the role of a technical project manager, the job description might include keywords like “agile methodology,” “stakeholder communication,” “ requirement management planning ,” or “risk management.” Optimizing your resume with these keywords will make hiring managers notice you.

Bonus: Project Manager Resume Templates ! 

You may have worn many hats in your previous jobs, but not all of them will be relevant to the role you’re applying for. Only include the information related to that specific role, highlighting relevant projects and experiences, and marketing yourself as a suitable candidate.

Before crafting your resume, look at tech resume examples from your peers in the industry or use customizable tech resume templates from the internet. This can help you professionally structure your resume.

Use action words

Instead of writing descriptive sentences, use action words to make your statements short and impactful. Words such as “Led,” “Managed,” “Achieved,” “Designed,” “Created,” or “Accomplished” show that your efforts brought in results.

8 Technical Resume Templates You Must Check Out

Your resume doesn’t have to look like everyone else’s. Take ideas from these technical resume examples, and craft a CV that aptly captures your unique abilities and experiences.

If you’re looking for a generalized technical resume sample, this template by Resumegenius would be a good pick.

You’ll find space for a short overview of the candidate’s work experience at the top, right below the personal information.

The resume contains sections about professional experience, education, and additional technical skills, with bulleted points under each headline. The template makes minimal use of color to draw attention to the headlines.

This is precisely how a technical resume should be: short and to the point. This template can be personalized for different technical job positions you apply for.

Designed for software engineers, coders, and developers, this Traditional Technical Resume Template by Enhancv is great when you want to share a detailed overview of your career milestones.

The tech resume template is divided into two sections: one side comes with a summary of the candidate’s career, experience, and languages, and the other side highlights education, tech stack, open-source projects, certification, and passions. It makes ample use of colors but does so while maintaining a neat, professional layout.

A notable feature is the section on Tech Stack, where you can list down all the software and programming languages you’ve mastered.

This comprehensive template gives a hiring manager a clear picture of the candidate—from their educational background and career progression to hobbies.

Looking for no-fuss tech resume templates? These templates by UNC might be a good fit.

The resume examples are surprisingly minimal, but they mention all the necessary information an employer would want to know about an applicant.

Suitable for technical professionals in the early days of their careers, these templates put a limelight on projects and leadership experiences. These aspects reflect a candidate’s ability to work in a team, hands-on technical knowledge, and interests.

The use of action words, short and informative sentences, and a clean outline make this template ATS-friendly.

This template by Zety makes optimal use of color contrast to draw the attention of hiring managers.

The one-page resume comes with two distinct column-like sections. On the top left, it mentions the name and designation of the candidate and lists other headings below it, such as Personal Info, Skills, Languages, Awards, and Interests.

The right column of the template focuses more on the candidate’s career. It includes a short career bio, work history, education, membership, and certificates.

This would be the right choice if you’re looking for a comprehensive, minimal, yet visually appealing CV template.

The template gives you a framework to follow. Use it as a guide, make edits, and add sections as required to suit the role you’re applying for.

Minimal, organized, and aesthetically pleasing, this resume template by Resumegenius is suitable for both technical and creative roles.

It uses the right amount of white space, allowing hiring managers to scan the content quickly and seamlessly.

Candidates can add a short bio at the top to introduce themselves and then list their experience and education.

Want to make your resume more personal and visually engaging? Take a look at this tech resume example by Goodocs.

It features a photo of the candidate on the right, and the left side contains a highlighted section for projects.

The tech template also includes the option to add a portfolio link at the bottom, which is a great way to showcase your live work.

A one-page CV with a unique style, structure, and formatting, this template makes wise use of colors without taking away the professional look and feel.

Designed for freshers or entry-level data scientist roles, this template focuses on a candidate’s educational background, university projects, and activities. For the work experience section, candidates can include relevant internship experiences.

The layout is straightforward, which makes the content easily scannable. It uses clean fonts, lists details using bullet points, and keeps the information precise.

The template includes a section called ‘Additional’ at the bottom, where applicants can add their technical skills, certifications, awards, languages, or any other relevant information.

If you’re applying for a similar role, you can download and edit this technical resume template to suit your requirements.

Applying for the role of a tech writer? Here’s a stunning template from Enhancv that you can use to create your resume.

This resume template divides your career history into two distinct column-like sections, with your experience and education on one side, and industry expertise, certification, strengths, and skills on the other. The subtle use of color makes this template eye-catching and highlights important information.

It uses horizontal bar graphs to represent the points under the Industry Experience headline. It’s a creative way to help hiring managers gauge the candidate’s technical proficiency.

Even though it’s a one-pager template, it offers enough room to include details related to your career and strengths.

Fast-track your Job Search with ClickUp

Create your live resume on ClickUp Docs and edit it anytime to suit the requirements of different technical roles. Update information seamlessly as you gain more experience. Give a professional touch to your technical resume—choose a suitable format and font, and highlight important parts with color-coded banners.

You can also save your resume doc as a custom template and change the relevant details each time you apply for a new job. This will help you save time and perfect a format that best represents your career history, experience, and achievements.

And if you find it challenging to come up with the best words to showcase your career milestones, get help from ClickUp’s AI Writer for Work . Simply prompt the details to the smart writing assistant and have it write your professional, polished resume quickly. You can also scan for spelling errors with its built-in spell-check.

Applying to technical roles at multiple companies? Use the ClickUp Job Search Template to track job applications, new openings, company ratings, and other relevant details in one place.

Make the most of this feature-packed project management tool and get a step closer to your professional goals .

As a tech professional, you must often deal with complex technical documentation , projects, and assets.

Having the right tools at your disposal can help you keep these organized and develop productive work habits .

One such business tool is ClickUp.

ClickUp lets you seamlessly manage different aspects of your tech career—from exploring job opportunities and creating tech resumes to managing your everyday workflow.

Manage tasks and technical documentation efficiently with ClickUp Docs

ClickUp Docs is a built-in feature within the ClickUp project management platform that allows you to create, edit, and collaborate on documents directly alongside your tasks. This streamlines your workflow by eliminating the need to switch between separate apps for managing both your projects and their related documentation.

• Organize important documents in ClickUp Docs , outline technical requirements , embed bookmarks, add tables and nestled pages, and format the doc in a way that suits your needs
• Collaborate with internal and external stakeholders in real-time—tag others with comments, assign action items, and turn texts into trackable tasks

• Group similar Docs into categories and add relevant tags to make them more organized and searchable

• Generate shareable links for your Docs and use privacy controls to manage who can see or edit them

• Streamline the process of making technical documentation. You don’t have to start from scratch—create product briefs, product positioning, product pricing, and other technical documents with ClickUp’s Technical Documentation Templates 
• Get automated project summaries and updates on projects and team members with ClickUp Brain . Save time on manual tasks and stay in the loop with your business processes

• Say no to distractions with Focus Mode. Concentrate on one line, sentence, or paragraph at a time and blur out the rest

By taking inspiration from the technical resume templates mentioned in this article and using ClickUp to draft a professional technical resume, you can start applying to your dream roles easily!

And once you bag that role, you’ll have ClickUp to help you every step of the way. This tool helps you manage your tasks, stay organized, or draft your resume and doubles up as technical documentation software to make your job a little easier.

A brighter career in tech awaits you— get started with ClickUp today.

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IT Technician Resume Samples

The guide to resume tailoring.

Guide the recruiter to the conclusion that you are the best candidate for the it technician job. It’s actually very simple. Tailor your resume by picking relevant responsibilities from the examples below and then add your accomplishments. This way, you can position yourself in the best way to get hired.

Craft your perfect resume by picking job responsibilities written by professional recruiters

Pick from the thousands of curated job responsibilities used by the leading companies, tailor your resume & cover letter with wording that best fits for each job you apply.

Create a Resume in Minutes with Professional Resume Templates

• Performing fast and efficient network support including troubleshooting, help desk functions, and correction of NT-related problems on servers and workstations
• Assist with providing system support services, including service outage diagnosis, troubleshooting and restoration of service, virus protection management
• Assist in Server infrastructure management, performance monitoring, Operating System upgrades and troubleshooting
• Provide technical assistance on enterprise e-mail system to assist new and existing users at all locations
• Create & manage users, computer accounts and their access to network resources in Active Directory
• Perform network management to include allocating, deploying, coordinating and monitoring of customer systems
• Prepare tests and applications for monitoring desktop performance, and then provide performance statistics and reports
• Provide support to customers on a variety of IT issues by identifying, researching and resolving technical problems
• Assist users with backing up computer data on network file shares or CDRW drives
• Support facility infrastructure and network hardware cabling
• Assist users with backing up computer data on network file shares or external media
• Responsible for providing Tier II computer desktop support to field locations in accordance with established policies and procedures
• Provide on-site support and troubleshooting of network equipment – router, switch and firewalls
• Responsible for providing post-Help Desk support to field locations in accordance with established policies and procedures
• Assist employees via telephone, email, helpdesk tickets, and in-person requests
• Installation and support for game development consoles
• Working with Corporate IT to resolve issues
• Install, upgrade, troubleshoot and repair desktop computers and peripherals in a networked environment
• Manage physical stock and inventory
• Work with third party companies and Blizzard’s partners to resolve issues
• Creating and supporting user accounts & maintenance
• Strong professional and interpersonal skills with the ability to interact with co-workers and users in a respectful and professional manner
• Working knowledge of PC / LAN hardware troubleshooting and basic knowledge of workstation software
• Basic knowledge of Windows XP Professional
• Demonstrates strong computer skills including a good working knowledge of MS Office
• Strong knowledge of Microsoft Office suite software
• Good time management skills with ability to prioritise effectively and work to deadlines
• Knowledgeable of networking fundamentals
• Being good with difficult callers and good customer care skills
• Strong demonstrated knowledge of and experience with Windows desktop Operating Systems and Mac OSX
• Strong demonstrated knowledge of and experience with Microsoft Office Suite (Outlook, Word, Excel, PowerPoint)

15 IT Technician resume templates

Read our complete resume writing guides

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• Serve as first point of contact for desktop computer hardware, software, printers and Active Directory users and groups
• Work with users to resolve issues as they arise
• Administration of network resources across all departments
• Monitor health of critical computer systems
• Maintain up-to-date documentation of computer systems
• Interface with vendors to resolve issues
• Provide basic software training to users
• Microsoft Server and Windows 7 certification is a plus
• Experience with LAN administration
• Knowledge of Cisco switches
• Experience with Avid Interplay

Junior IT Technician Resume Examples & Samples

• Practical knowledge and problem-solving strategies
• Able to work with senior management level and international business
• Working knowledge MAC OS and Outlook email

Entry Level IT Technician Resume Examples & Samples

• Troubleshoot technical issues reported via phone and helpdesk email system
• Troubleshoot any hardware / software issues in a efficient and timely manner
• Logs calls into the helpdesk system, assigning priority level and follow up
• Determines high priority calls as deemed necessary and ensures high priority attention
• Escalate high priority issues reported using established guidelines
• Take on misc projects in addition to regular helpdesk tasks
• Document the various Helpdesk procedures into the various support knowledge bases
• Excellent written, oral, and interpersonal communication skills
• Highly self-motivated, self-directed, and attentive to detail
• Ability to effectively prioritize and execute tasks in a fast paced environment
• Able to work in a team-oriented, collaborative environment
• Good understanding and technical knowledge of current network and PC operating systems, hardware, protocols, and standards
• Ability to learn quickly, and adapt to new situations and new scenarios
• Strong orientation toward customer service
• Microsoft Office suite
• Microsoft Dynamics AX is a plus
• Experience with routers, switches, TCP/IP, networking
• Experience in troubleshooting LaserJet & thermal printers
• Experience with Microsoft AD & Exchange
• Experience with RFID Equipment
• Associates degree in Computer Information Systems/Computer Science or related field or or equivalent data center operations experience
• 2+ years of technical support experience in Data Center or office compute systems
• Experience with Linux/Windows Operating systems
• Experience with server and/or client hardware repair
• Experience with asset management and inventory systems
• Some manual labor involved; ability to lift and move equipment up to 50 lbs
• Availability to work extra hours when needed (including weekends)
• A+ or Network+ certifications a plus

Associate IT Technician Resume Examples & Samples

• Interact comfortably and professionally with colleagues and customers
• Install and maintenance of Windows and Mac OS
• Support IT needs for public Blizzard Entertainment events
• Move and replace hardware on a regular basis (e.g. PC’s, printers, monitors)

Senior IT Technician Resume Examples & Samples

• Strong problem solving, organization and analytical skills
• Outstanding people skills are crucial and ability to deal with big personalities
• Excellent verbal and good written communication skills
• Ability to prioritize and multitask in a fast paced growing environment

Field Service IT Technician Mumbai Resume Examples & Samples

• Installing and servicing equipment and software at customer sites
• Knowledge of router installations and networking topologies
• Experience with WAN/LAN infrastructure (cabling, cat5, rj45, rj48x, etc.)
• Knowledge and experience supporting Windows Operating Systems and Microsoft Office applications
• Arranging delivery and removal of equipment
• Administrative transactions
• Supporting the company’s internal computing infrastructure, including all network and workstation hardware, software, and physical connections, ensuring network is secure and efficient
• Ensuring that software licensing is adequate and not violated
• Assisting with the maintenance of technical drawings and descriptions of all networks and architecture
• Assisting with the Design and implementation of IT security-related systems and procedures
• Configuring routers, switches, and infrastructure hardware
• Assisting in backup procedures, access permissions, file serving, domains, and remote access
• Recommending software packages and/or technology services to facilitate the operation of the company
• Minimum of an associate’s degree in Computer Information Systems or related field required
• Minimum of 1 year of experience in this area, or combination of education and experience
• Microsoft Certified Technology Specialist (MCTS) Vista Certification or higher certification n
• Knowledge of Windows 7 or 8 and/or Certification in OSX
• Knowledge of Microsoft networking technologies
• Knowledge of Microsoft web service technologies
• Intermediate knowledge of Microsoft PC operating systems and office productivity tools
• Intermediate knowledge of computer hardware
• Ability to grow with the role as it evolves
• Self-motivated individual to ensure that deadlines and objectives are achieved in a timely fashion
• Good communication, time management and project management skills
• Administer, support and troubleshoot all studio hardware (computers, printers, monitors etc.) , software and network operating system
• Create & manage users, computer accounts and their access to network resources in Active Directory
• Install Windows 7 and all software packages remotely by using Microsoft deployment server SCCM
• Coordinate with Ubisoft Global Network Services (GNS) for IT infrastructure needs & IT related issues
• Deploy security software on all company’s computers e.g. Winmagic SecureDoc encryptions or Bitlocker for complete computer hard drive security
• Unbox and install PC hardware components such as graphics cards, SSD’s and HDD’s as part of PC deployment process
• Setup and Support conference rooms with Cisco Video Conference Systems, Polycom Phone, Projector, Projector Screen, TV, Audio system, and video surveillance system
• Manage hardware and software inventory and generated inventory reports for software licenses, hardware and network equipment
• Monitor and maintain technology to ensure maximum user support
• Train and provide recommendation for staff on existing technology
• Maintain current and accurate inventory of technology hardware, software and resources
• Research and make recommendations about purchase of technology resources
• Maintain log and/or list of required repairs and maintenance
• Perform other related duties as required by the Team Lead
• Minimum 1-2 years’ experience in user support (computer populations of 50 – 200+ users)
• In-depth technical experience with PC’s, laptops and tablets
• Excellent knowledge of Windows 7 or higher and Microsoft Office suite 2010
• Knowledge of the TCP/IP communication protocols, Active Directory, and latest PC and video boards
• Knowledge of MAC Hardware and OSX an asset
• Knowledge of scripts an asset (batch files, VBScript)
• A+, MCSE, MCSA, or MCP certification an asset
• Team spirit and able to work autonomously
• Ability to lift up to 30 lbs
• Ability to multi-task and manage stressful situations
• Offer on-site support to end users on hardware (workstation and printing) and standard softwares (Windows OS, office pack)
• Ensure Security team best practices application for workstation
• Ensure proper meeting room configuration
• Gather employee satisfaction through ticket survey
• Be proactive, identify and communicate potential improvement to its manager
• 2+ years of experience in technical support to end users
• Good dexterity and ability to perform manual labor
• Ability to work effectively in a fast paced changing environment
• Serve as firstpoint of contact for desktop computer hardware, software, printers and ActiveDirectory users and groups
• Work with users toresolve issues as they arise
• Administration ofnetwork resources across all departments
• Monitor health ofcritical computer systems
• Maintain softwarepatches and desktop/server Antivirus software
• Maintain up-to-datedocumentation of computer systems
• Interface withvendors to resolve issues
• Provide users withbasic software training
• Bachelor’s or Associate’s Degree in Engineering, Computer Science, or related field
• 1-2 years of prior help desk and customer service experience, preferably with a background in the architecture or engineering industry
• Strong knowledge and experience with Windows 7, 8 or 10; Microsoft Office 2013 and Office 365; Internet Explorer; and Outlook
• Knowledge and experience with Mac OS X in a corporate environment
• Knowledge of basic networking concepts and desktop troubleshooting
• Knowledge of VoIP-based telephones, and iPhone and Android mobile phones
• A+ Certification in desktop support
• Certification in Cisco, Windows Desktop or Server, Mac, VMWare, or ITIL
• Familiarity with using design tools like Adobe Creative Suite and Autodesk products (ex. Revit, AutoCAD, etc.)
• Experience with automation scripting such as KiXtart, PowerShell, batch file, and Robocopy

Senior AV / IT Technician Resume Examples & Samples

• Point person for integration and implementation of new AV and all technical tools/resources within the Briefing Center. Responsible for set up and tear down of Briefing Center equipment prior to and after engagements. Track and maintain updates and version changes to all AV and content management systems
• Work closely with other departments and vendors that support engagement operations (Facilities, IT, Security, outside vendors). Source and manage all supporting outside technical services to the Briefing Center
• Technical support for Board of Directors meetings and other executive engagements
• Ensure the briefing center meets expectations with regard to appearance, cleanliness, organization, functionality and overall quality experience
• Assist with the A/V logistics for the Innovation Center buildouts in other locations
• Technical skills focused on Audio Visual, content management systems and digital signage
• Knowledge and understanding of Crestron, Extron, Scalars and Digital Media systems
• Ability to support and interact with VIPs, Executives and Company leaders
• In-depth understanding of complex Audio / Visual implementations
• Understanding of briefing management process at a high level
• Attention to detail in all areas; spelling and writing are of particular importance
• Strong interpersonal and customer service skills
• Intermediate Microsoft Office Suite skills – Word, Excel, Outlook
• 5+ years supporting Windows PCs, Servers
• 3+ years supporting a user base >75 people
• 2+ years basic IP networking
• Able to follow defined procedure and processes
• Exhibits sound and accurate judgment and logical reasoning
• Troubleshoots and repairs existing personal computer software and hardware. Provides problem-solving support to organization's computer users by repairing problems reported through electronic mail or voice mail systems. Follows up on outstanding project issues
• Installs new and/or expands existing personal computer based software. Programs or selects suitable software to meet user requirements
• Prioritizes jobs and determines required software and hardware in conjunction with end users
• Consults with vendors regarding personal computer support issues
• Updates production computing database
• Receives parts, equipment, hardware, software, etc. and maintains inventory as necessary
• Understand your responsibility for health and safety in the workplace. Cooperate with OSHA MIOSHA inspectors. Wear the appropriate personal protective equipment. Follow all safety rules. Report unsafe conditions immediately. Report injuries, accidents, illnesses, near misses, property damage immediately. Will not remove or make ineffective any protective device such as a guard, light curtain, etc. Will not use or operate any machine or equipment that the employee is not trained to operate. Will not use or operate any machine or equipment in a manner that may endanger any employee including themselves
• Demonstrated knowledge of safety hazards in order to perform job duties safely and effectively
• Demonstrated good communication and interpersonal skills in order to work with users at various levels within the Company. Must be able to express technical idiom in a non-ambiguous manner
• Demonstrated ability to perform work, such as installation and repair, which may involve driving, lifting, bending, twisting, climbing, etc
• Demonstrated strong understanding of personal computer work stations and technologies to be able to install equipment and systems safely and effectively
• Associate's degree
• One year experience in personal computer repair; or equivalent preferred
• Communicating directly in person
• Communicating over the phone/remote sessions/chat to resolve issues
• Delivering standardized IT orientation and training to new and existing staff on existing or planned deployments/roll outs
• Coordinate and work with outside stakeholders to resolves issues or contribute to effective inter-organization collaboration
• SCCM software distribution
• OS Imaging/Re-imaging for trouble resolution and planned deployments
• Assisting/Maintaining accurate inventory of all software
• Assisting procurement of office funded software
• Account creation /disable /lock out /reset
• Setup and maintaining distribution lists and security groups (may require coordination with other IT staff)
• College diploma or university degree in a related field
• Minimum of 3 years experience directly supporting technology for end users (preferably in the AEC industry)
• Resolving technical issues remotely
• Understand capabilities and typical use of company’s application portfolio

IT Technician H/F Resume Examples & Samples

• TCP/IP and networking knowledge is mandatory
• Strong knowledge of current Microsoft Applications as Windows desktop Operating Systems, MS Office, Windows Server; MS Exchange and Active Directory
• Good Knowledge in Hotels application, such as PMS, POS, PBX, guest technology solutions
• Academic IT background with at least 3 years of recent experience in IT, preferably within the Hotel industry or similar business
• Be able to tailor technical language appropriately for the audience
• Proactively identify issues and propose potential solutions
• Staying in touch with latest innovations in IT
• Ability to work in a team but also independently
• Excellent level of spoken and written, German, English and French
• Good interpersonal skills and self-confident
• Guest oriented and service minded, with attention to quality
• Organized Methodical and solutions oriented
• A thorough and organized approach
• Coordinate IT projects from budget proposals, project planning & schedule, implementations, documentation and follow-up for hotels or as instructed by IT Management
• Coordinate new hotels opening including, offer and agreed in the IT service catalogue, present and approve proposals, define and manage the schedule plan, report and follow the evolution and be in charge of full IT solution implementation
• Rollout of new technologies as approved by AccorHotels
• Implement new hardware and software solutions, upgrades, testing and documenting the full changing management process
• Provide second level support to internal users and external helpdesks
• Create documentation for any new procedures
• Strong involvement in technologies for guest services
• Audit IT installations –hardware, software and company standards
• Setup networks, servers, workstations and laptops
• Extensive IT technical support skills with superior knowledge of operating systems and software
• Customer focused with strong customer service skills and the ability to apply sensitivity and discretion when required
• Capable of managing multiple tasks at once and meeting commitments; positive attitude even in a stressful situations
• Strong sensitivity for cultural differences and significant global acumen
• At least three years hands-on experience in enterprise IT infrastructure support and service delivery
• Ideally you will hold a Computing or engineering degree
• Professional technical certifications highly desirable
• Previous experience working in a global IT team highly desirable
• Experience working with SOW
• Knowledge of principles and processes involved in operating and supporting IT related functions at an overseas facility
• Must have the ability to be innovative and be an agent for change
• Expert communication skills to facilitate and disseminate information
• Must successfully complete and pass the medical and dental examinations as required by PAE and our customer for deployment to Iraq. Must maintain physical and dental requirements for duration of deployment
• Delivering on existing or planned deployments/roll outs
• Use P+W Service infrastructure services to log/resolve issues and further improve the collective knowledge base
• PC hardware, components and operating systems, and demonstrate technical proficiency and understanding of base operating systems and applications (Office, Acrobat Pro, Lync or Skype of Business, Adobe Creative Suite
• Must be and be perceived by staff as service oriented and effective in resolving end user issues
• Exhibit positive and effective communication skills and a natural desire to share knowledge in a collegial, collaborative and relevant fashion
• Must be open to and demonstrate learning new skill sets and advancing current skill sets
• Applicants must possess a working knowledge of PC hardware, components and operating systems
• Administration, security, installation, configuration, and troubleshooting of all site hardware and software
• Develop and maintaining documentation of all hardware, systems and software licensing
• Technical on site project assistance for installations and upgrades of property systems and hardware
• Communicate and enforce adherence to all company IT security standards, practices and requirements
• Technology implementer partnering with site departments to develop criterion for software system implementation, upgrades and enhancements
• 2+ years work experience in technical capacity providing end user support and/or supporting & managing a networked computing environment
• Good analytical and problem solving skills, effective strategic planning and organization, ability to multi-task and prioritize
• Self motivated and capable of working unsupervised
• Willing to have a flexible schedule – this job will require regular hours on the weekends
• Excellent communication and customer service skills. Ability to interact with hotel guests as required
• Hospitality/resort experience, familiarity with Springer-Miller Systems, Micros, Delphi, SpaSoft, etc
• Experience working in a compliant and audited IT environment (PCI-DSS, SOX, HIPAA, etc.)
• Working knowledge of Windows Servers/Clients, Active Directory, Group Policy, MS Office
• Experience in networking design and implementation
• Associates or Bachelor’s Degree in Management of Information Systems or related field
• Technical certifications a plus: MCSE, CCNA, CompTIA, A+, etc
• Basic user support and training on common systems (such as Microsoft office)
• Server disk space management
• ESX/VMWare Management
• SQL administration
• Work with other members of IT Shared Services to provide solutions to user issues
• Basic Network Troubleshooting and Support. Cisco support preferred

IT Technician Intern Resume Examples & Samples

• Provide support for all computers, printers, scanners and other peripherals as required
• Responsible for installing miscellaneous software as required
• Support IT issues with office and manufacturing systems (Level 1-2 Troubleshooting)
• Keep IT management up to date with local and system changes
• Desktop/Laptop setup, configuration, support and distribution
• Perform other duties as assigned by the plant leadership and the IT Region Leader
• Must be pursuing a Bachleors degree in IT or related program
• Required to have familiarity with software and hardware of Personal Computers and Network Servers
• Required to have familiarity with Microsoft Operating Systems (XP, Windows 7) and Microsoft Server 2003-8
• Required to have familiarity with Microsoft Office Suite 2003, 2010 products
• Required to have familiarity with software and hardware of PCs and network servers
• Required to have a team player with the ability to work independently
• Required to have an ability to work with a diverse population and a demonstration of good interpersonal skills
• An Associate Degree is recommended for this position but not required
• A+ COMPTIA Certification is also recommended
• Setup, configure and maintain shop floor Manufacturing Execution Systems
• Setup, maintain and troubleshoot windows based servers (hardware and software)
• Setup, distribute and troubleshoot windows based computers (desktops/laptops)
• Configure, install and troubleshoot network hardware
• Configure, install and troubleshoot printers (laser and thermal)
• Support users with MS Office or other PC subjects in response to a Stratos Help Desk ticket
• Create and escalate support tickets using the Stratos Help Desk system
• Execute failover/failback of shop floor systems on a periodic basis
• Ensure backup systems are properly working
• Procure quotes for hardware, software and services
• Engage L2 or L3 support when beyond location support capability or access
• Work with other members of the IT organization to provide solutions to user issues
• Communicate daily with plant management. Be part of the plant management daily meetings
• Basic user support and training on common systems (such as Microsoft Office)
• Remote support skills required
• Must be able to travel (25%)
• Associates/Bachelor degree in Information Technology, applicable certifications, or 5 years experience in the function
• Excellent troubleshooting skills and understanding of when to escalate issues
• Ability to communicate effectively with a diverse population and demonstrate good interpersonal skills
• Excellent customer service skills. Customer service skills training and experience in or out of IT preferred
• Experience in a production environment preferred
• Requires familiarity with Microsoft Operating Systems,and Microsoft Server Operating Systems
• Requires familiarity with Microsoft Office Suite
• Requires familiarity with software and hardware of PCs and network servers
• Cisco VOIP and Networking experience and/or training preferred
• Assist with hardware and software installation and reconfiguration
• Resolve basic hardware, network, and site reliability issues, escalating when appropriate
• Assist with development environment configuration and problem issues
• Assist with basic server network services configuration and management including: user account. management and network access to servers, perform server backup and restore procedures, and system monitoring and server/services availability
• Assist with asset management and inventory control of workstations
• Assist with facilities management
• Assist with basic server network services configuration and management including: user accountmanagement and network access to servers, perform server backup and restore procedures, and system monitoring and server/services availability
• College coursework to include: CSC 103, CPE 129, and CPE 229 required. Fundamentals of Computer Science III (or equivalent) preferred
• CSC/CPE 315 also preferred [Digital Design, Computer Design and Assembly Language Programming, Computer Architecture]
• Or an Associate’s degree with coursework in Computer Science or related technical field. Experience with Unix/Linux servers, Windows server and workstation environments, and knowledge of networking protocols, monitoring, and troubleshooting are all preferred
• Prepare documentation such as system specifications, network topology, physical rack elevation, operating instructions, technical manuals and power usage distribution
• Maintain Windows Active Directory, Group policies, OU design, DNS, DHCP support, RADIUS, network storage, and VMware infrastructure
• Maintain server room, racks, cabling, power monitoring and possible external generator support
• Maintain Access control, configuration and perform troubleshooting of network devices routers, L2 and L3 switches, Open Source firewalls, ASA firewalls
• Create and maintain user access, password resets
• Maintain anti-virus and anti-malware software
• Network Support end users, Windows laptops, network printers, video equipment
• Maintain physical inventory
• Analyze equipment and perform repair as needed
• Run physical network connections as needed
• Environmental monitoring of lab and server for HVAC issues
• Incident responses investigation
• Maintain backup of lab infrastructure
• Associate’s degree, trade school certification, or other verifiable training in a relevant technical field
• Bachelor’s degree in Computer Science, Engineering, or related discipline with an IT focus is preferred
• 3+ years of experience in a data center or equivalent technical training
• Solid foundation in managing Microsoft Active Directory to include, DNS, Group Policy
• Experience with LAN/WAN technologies and infrastructure
• Experience with Cisco IOS and programing routers a plus
• Ability to work on multiple projects and tasks simultaneously
• Experience working with VLANs, VTP domains and trunks
• Knowledge of network monitoring tools
• Some level of manual labor required including lifting heavy objects

AV Technician / AV / IT Technician Resume Examples & Samples

• Set up audio, video and lighting to meet requirements
• Work closely with the Conference and Banqueting team
• Committed to delivering high levels of customer service
• Preferable Bachelor Degree in IT related courses (Computer Science, Computer Applications, Computer Engineering, Information Technology, Telecommunications, etc.) or certificate in IT courses
• PC OS professional knowledge (Windows XP, Windows 7, …)
• Programming skills
• IT industrial networks professional knowledge (e.g. ethernet; profibus...)
• Administrative skills in patching, backup and antivirus protection of small computer domain
• SQL database maintenance (overview)
• PC Hardware professional know how
• Knowledge of HS&E requirements and procedures
• Technically oriented in automation
• Technical diploma or equivalent required
• PC programming knowledge
• Fanuc control systems
• Observes functioning of installed equipment to detect hazards, problems, and the need for service, repair and/or replacement of electrical, electronic and mechanical components
• Reads and understands electronic and electrical schematics
• Install computers and software as need in a manufacturing environment. Maintain all manufacturing systems and software in use at the facility
• Recommends changes in circuitry of installation specifications to simplify assembly and maintenance. Coordinate IS/IT projects related to the technology in use at facility
• Support the LAN and related hardware as needed by Corporate
• Required to maintain backups of programs from all electrical devices
• Understands and is able to trouble-shoot and repair computer-based controllers
• Can maintain and operate software systems related to plant security, access control, and video systems
• Has working knowledge of enterprise systems and can perform troubleshooting for user-related connection and access issues
• Sets up standard test apparatus or contrives test equipment and circuitry; conducts functional and operational tests to evaluate performance and reliability of prototype or production models
• Must be able to check newly installed equipment to evaluate system performance under actual operating conditions
• Troubleshoot hardware, software and network operating systems
• Be familiar with all hardware and software in use at the plant and be able to troubleshoot situations as needed
• Provide orientation to new users of existing technology
• Train staff about potential uses of existing technology
• Provide recommendations about accessing information and support
• Provide accounts and passwords as required for legacy systems and networks
• Identify and prepare hardware for disposal when appropriate
• Knowledge of PCs, LAN and computer technology
• Highly adaptable; must be able to work in a team environment
• Highly organized accurate and precise in work functions
• Min. 2 years of experience in a support call center or IT technical support position

Local IT Technician Resume Examples & Samples

• Good English skills (spoken and written)
• Excellent knowledge of Microsoft operating systems
• Excellent knowledge of the Microsoft Office suite
• Good knowledge of printing materials
• Good knowledge of SMS, Active Directory
• Knowledge of multimedia equipment is an asset
• Scripting ability (batch files, VBScript, PowerShell) is an asset
• Knowledge of agile methodologies is an asset
• Mac OS X knowledge is an asset
• Great team spirit
• Develops understanding of business processes being supported by operational unit
• Demonstrates ability to interact with business customers and reacts accordingly to changing environments and business needs
• Supports the organization’s project management policies, practices, and methodology. Follows operational standards for reporting, monitoring, troubleshooting, and documenting issues
• Participates in assigned project teams including system upgrades and other local IT Field Operations initiatives
• Analyzes and resolves incidents and problems of low complexity ensuring ARs are updated accurately and in a timely manner. Communicates with IT teams and vendors to resolve local incidents and problems; participates in turnover meetings
• Takes corrective actions and/or escalates issues appropriately to achieve timely recovery with minimum impact to customer
• Assesses issue and recommends alternative actions for incident and problem resolution
• Assists in installation, customization, implementation, and maintenance of operations and PC LAN related equipment involving physical exertion or lifting up to 50lbs of material, tools, equipment or machines
• Provides technical support for issues of low to medium complexity; including installation, set-up, maintaining, cabling and replacing of all standard PC/LAN systems
• Performs other related tasks as assigned
• Technical Institute/Associate Degree in Computer Science or Info Systems; equivalent formal training
• Basic aptitude for logical thinking and analytical processes
• Good communication skills, written and verbal and sharing of ideas
• Basic partnering and teamwork skills
• Performs assigned tasks with supervision; manages tasks within allotted time
• Serial tasking
• Working knowledge of Windows networking and operating system
• Working knowledge of Unix operating systems
• Ability to use Change Control and Problem Management software
• Work experience with IT support, PC/LAN and other related hardware/software
• Support & Maintenance of I.T. infrastructure including telecommunications
• Implement technology-related processes, systems and telecommunications
• Installation of software/hardware upgrades in compliance with Fairmont Hotels & Resorts corporate policies & legal requirements
• Responsible for daily backup and restores
• Monitor technology and telecom mailbox and ensure call resolutions within the service levels
• Maintain up-to-date detailed knowledge and records of all system changes, updates, enhancements
• Escalate technical issues with LAN administrator
• Ensure compliance with established procedures, systems security, contingency plans, internal controls and standards
• Perform routine daily clerical functions regarding integrity of computer systems
• Excellent organizational, follow-through, and communication skills
• Exceptional problem resolution abilities
• Strong guest interaction skills
• Must be committed to teamwork and achieving team successes
• Enthusiastic, driven, and self-motivated
• Strong technical background, with specific requirements as follows
• Detailed knowledge of operating systems including Win7
• Knowledge in management & operations of PMS (Micros-Fidelio), PABX/Voicemail/Call Accounting, RIS, Sales & Catering
• 1 - 2 years’ experience in an IT role in a fast-paced luxury hotel/conference environment
• Microsoft Certified Software Engineer
• Understanding of Cisco Networking Equipment
• Familiarity with software and hardware of Personal Computers and Network Servers
• Familiarity with Microsoft Operating Systems (XP, Windows 7) and Microsoft Server 2003-8
• Familiarity with Microsoft Office Suite 2003, 2010 products
• Familiarity with software and hardware of PCs and network servers
• A team player with the ability to work independently
• An ability to work with a diverse population and a demonstration of good interpersonal skills
• Computing or engineering degree
• To tailor the professional development and skills development plans
• To assign the resolution of particularly complex problems to technicians with the closest areas of specialization
• To create succession plans and career growth paths for other specialized technical roles in the Boeing IT organization

IT Technician Level Resume Examples & Samples

• Working hours: The IT Technician (Level I) is expected to be able to be on duty during normally accepted working hours and whenever his/her presence is required. The IT Technician (Level I) adapts his/her working hours to the corporate office’s operating hours
• Language: The IT Technician (Level I) is required to speak English (with fluency in other languages preferred)
• Education/Experience:The minimum education is a high school diploma and at one year of experience working with a computer in a business or professional environment
• Conduct: Must be able to work safely, effectively and efficiently
• Abilities: Strong oral and written communication skills are required to interact with end-users. Must be able to interact with all levels of employees to promote the Global Helpdesk and IT Services operation to insure perception is positive. Strong organizational skills are required to produce and maintain records
• Uniforms: Rosewood Hotels and Resorts observe a business attire dress code
• Remote Support: This position does not include requirements for remote support
• Travel: This position does not include requirements for travel
• Assist with the research, analysis, implementation, support, and troubleshooting of third-party applications including HR, Payroll, Safety, MES, door controls, CMMS, etc. Evaluate new hardware, software, and systems and assist in setting and enforcing company standards
• Perform daily monitoring and troubleshooting of 3rd-party applications; install and configure patches and upgrades
• Help train and support users on new applications, changes, and upgrades and/or recommend external training resources and co-ordinate effective training schedules. Write technical documentation and manuals, and assist with end user training
• Participate in and facilitate departmental cross training on a day-to-day basis to provide the best possible support and protection of Presstran’s operations by fostering a learning environment of sharing knowledge with fellow team members
• Advanced ability to operate Microsoft Office, Microsoft Windows Operating Systems and other complex TCP/IP networks
• 1-2 years information systems experience, preferably in a manufacturing environment
• Extensive hands on experience with the analysis, design, evaluation, implementation, and support of hardware, software and security systems
• Strong technical background, with an emphasis on the administration of Microsoft Office, Microsoft Windows Operating Systems, Microsoft Exchange, and Microsoft SQL Server
• Experience in administering, configuring and using Matrix42
• Experience implementing and supporting third-party applications including server, client, and upgrades
• Valid Driver’s License and your own vehicle for occasional travel to another Presstran site in St. Thomas for IT support
• Resolve all level one and two end-user problems
• Build, install, upgrade, troubleshoot and repair desktop computers and peripherals in a network environment
• Desktop software support
• Creating and supporting user account maintenance
• 1 year of experience in technical support to end users
• Good knowledge of Microsoft operating systems
• Good knowledge of the Microsoft Office suite
• Responsible for providing highly complex technical support to assigned areas, such as research, design, development, testing, and/or installation process improvement
• Provides hardware support to systems
• Responsible for testing, troubleshooting and repairing complex problems
• Responsible for installation and maintenance of computer systems, including upgrades
• Diagnoses and corrects equipment and system malfunctions which fail to respond to standard corrective measures
• May be responsible for assisting others, including customers, in using audio/video equipment or other special equipment which may be somewhat complex in nature
• May assist in engineering testing and/or experimental testing
• May assist in research work
• Undergraduate degree in Information Technology or related field or equivalent experience
• Minimum 2 to 16 years of related work experience
• Experience with Windows 7 operating systems and related networking (TCP/IP, DHCP, DNS)
• Security+ or other IAT level II 8570 compliant certification or higher required (Candidates must have completed and be enrolled in Continuing Education (CE) with a Security+ certification)
• Must be able to work from schematics, diagrams, written/verbal descriptions or from defined plans
• Currently active DoD SECRET security clearance required
• Working knowledge of Sun OS/2 or other associated computer programs
• Microsoft Certification(s) MCTS (669, 680 and/or 681) and MCITP (680 and 685 or 686) certifications a plus
• CompTIA Certification(s) A+, NET+, and SEC+. Experience using Remedy software (Action Request System)
• Scripting: Power Shell, VBscript, or JavaScript a plus
• TS/SCI preferred
• Polytechnic or University Degree in Information Systems or equivalent related experience
• 2+ years of experience in a technical support to end user position
• Technical certifications an asset (CCNA/MTA/MSCA/CompTia/etc)
• ITIL certification an asset

IT Technician, Associate Senior Resume Examples & Samples

• Provide customers with a personal, professional experience when requesting IT services and support
• Establish, maintain, and execute standard operating procedures to leverage efficiencies and best practices
• Study incident reports and complete trend analyses to identify opportunities for continuous improvement
• Engage with technical service team leads to ensure effective support for these services and to consult on process issues and improvement
• Technical certifications, such as Microsoft Certified Processional (MCP), Microsoft Office Specialist (MOS), Comp TIA A+, HDI Support Center Analyst and HDI Desktop Support Technician, are preferred but not required
• Experience installing and troubleshooting operating systems, device drivers, and software applications
• Experience providing customer service and technical support, both on-site, remote and via the telephone
• Exceptional communicator with both technical and nontechnical audiences
• Strong interpersonal skills with ability to team and collaborate effectively as a team player
• Able to deliver results with the highest level of professionalism and integrity
• Mobile device administration in a BYOD environment
• Manage your work and schedule to meet customer expectations and within service levels
• Establish, maintain, and execute standard operations procedures to leverage efficiencies and best practices
• Use exceptional communication skills when interacting with both technical and non-technical audiences
• Installs and maintains hardware/software systems, including workstations, and multiple thin and thick client technologies, supports all things technological for our research customers
• Provide support on an as needed basis for a variety of projects
• Network, wired and wireless support including switches, routers and hotspot configurations and support
• Provides support for Mac, Windows PC, Linux/Unix, Android, and iOS
• Manages work in Maximo Ticketing system
• Demonstrated experience in managing enterprise desktop and mobile device environment
• Experience with OS X, iOS, Windows and Android management highly desirable
• Experience with VMware and Citrix desktop management and virtualization products
• Ability to self-direct, prioritize, and manage multiple tasks and priorities
• Strong interpersonal skills with ability to collaborate effectively in cross-functional teams
• Thorough understanding of Windows and Mac based personal computers, current operating systems, TCP/IP networking and office automations and productivity software such as the Microsoft Office suite (Outlook, Word, Excel, PowerPoint, Visio, MS Project and Access)
• Expertise in principles and concepts of customer service and support
• Strong interpersonal skills with ability to team and collaborate effectively, a team player
• Demonstrated troubleshooting and creative problem solving ability
• Customer Satisfaction oriented
• Ability to be self-sufficient
• Ability to pay attention to details
• Ability to deal with stressful situations
• Ability to manage customer expectation while on-site
• Experience with Epic Ambulatory (EpicCare) EMR software preferred but not required
• Strong understanding of healthcare business process and technology preferred
• Basic understanding of physician office operations, clinical workflows and terminology preferred

IT Technician, Project Hire Resume Examples & Samples

• Troubleshooting, researching, and resolving complex technical issues
• Perform work with the reliability, efficiency, and customer service orientation required to provide support from initial request to close-out
• Use cutting edge technology to perform proactive incident management
• Provides support for Mac
• Ability to prioritize and manage multiple tasks and priorities
• Technical certifications, such as Microsoft Certified Processional (MCP), Microsoft Office Specialist (MOS), CompTIA A+, CompTIA Network+, HDI Support Center Analyst and HDI Desktop Support Technician, are preferred but not required
• Customer service oriented and approachable
• Able to deliver results with highest level of professionalism and integrity
• Demonstrated ability to solve challenging technical problems with innovative solutions

Lead IT Technician Resume Examples & Samples

• Support of end user, infrastructure, back office and guest environments
• Vendor communication
• Liaison for communication of DH&R IT requirements, practices and standards to site
• Provide on call 24x7 error resolution for site hardware and systems
• Administration, security, installation, configuration, and troubleshooting of all Micros hardware
• Support of multiple F&B outlets menu and program modifications and movement of system technology to accommodate operational needs
• Develop and maintaining documentation of all programming changes for each F&B outlet to ensure database integrity
• Work with F&B managers and directors to ensure menu items and pricing are consistent with the outlets requirements

Peripatetic IT Technician Resume Examples & Samples

• Experience of the configurations, set-up and day-to-day operations of a broad range of current hardware devices – PCs, laptops, netbooks, printers and other peripherals
• Good understanding of current Windows O/S and iOS
• Good understanding of backup solutions
• An understanding of Internet and email systems
• Experience of troubleshooting networked devices; ability to identify causes and apply solutions
• Sound knowledge of common PC applications including Microsoft Office
• Good knowledge of Active Directory and Group Policy is desirable but not essential
• Good understanding of Network LANs and WANs is desirable but not essential
• Bachelor’s degree in Information Technology or equivalent relevant experience
• Excellent diagnostics and problem solving skills
• Excellent sense of customer service in a technical support environment
• Excellent English skills (spoken and written)
• Strong knowledge of Microsoft Windows OS (7, 10)
• Good understanding of SCCM, Active Directory and MMC
• Good understanding of networking and server concepts
• Good dexterity and ability to perform manual labor with IT Hardware (components, workstations, rvers)
• Familiarity with datacenter (rack, cooling, UPS) and IT security (antivirus, firewalls, proxy) concepts
• Familiarity with Unix-based operating (Redhat/CentOS, Ubunbu/Debian, OSx)
• Familiarity with mobile technologies (Android, iOS, Windows 10 mobile, Blackberry)
• Familiarity with multimedia equipment (TV, console, projectors, video conference)
• Familiarity to video game industry, its methodologies and processes
• Familiarity with technology industry, news and trends
• Ability to work autonomously and effectively in a fast-paced environment
• A good team spirit
• Troubleshoot, diagnose, and repair computer hardware, software, printer, networking, and file shares
• Installation of computer hardware/software
• Assist in the setup of office telephones and laptops for new-hires
• Bend, lift, and carry equipment as needed
• Train and mentor subordinates. Successful transfer of knowledge will be a key component of success
• Assist IT Manager in any additional tasks
• Job is physically demanding. Candidate will be required to traverse a 320,000 square foot facility, multiple times, on a daily basis
• Provide a consolidated point of contact for providing Tier I technical support to Kiewit employees
• Respond to trouble tickets via phone and email in a timely manner
• Determine the scope of the trouble ticket and the responsible department
• Research and resolve Tier 2 trouble tickets
• Immediately notify appropriate individuals of any issues that could potentially impact production activities and follow escalation to keep impact minimal
• Document all trouble tickets with clear, concise explanations in a timely and accurate manner ensuring adherence to department policies and procedures
• Remote client support of various enterprise and desktop applications
• Establish and maintain a professional relationship with customers, team members and department contacts
• Cooperate with team members to provide the best customer experience possible
• Provide quality customer service that exceeds customer expectations
• Escalate to supervisor any situation outside the employee's control that could adversely impact the services being provided
• 95%- Installs, repairs, conducts preventive maintenance, modifies and tests information technology related equipment and systems to ensure efficient and reliable operation
• Demonstrated TCP/IP knowledge and troubleshooting abilities a must
• Must be fluent in English verbal and written communications
• A thorough knowledge of operating systems, networking, hardware and software
• Excellent IT problem-solving skills
• Responsible and must follow IT Security and Compliance Policy
• Performs a variety of basic/developmental tasks and activities that are appropriate for the IT function
• Researches and analyzes appropriate information technology practices, processes, and procedures. May also gain a high-level understanding of basic financial services/banking practices and processes
• Attends appropriate training that will facilitate gaining appropriate knowledge and understanding of essential subject matter appropriate for the IT function
• Basic knowledge of network and computing devices, operating systems, systems development, and/or information systems architecture that is appropriate for the IT function
• Willingly seeks and shares relevant technical and/or industry knowledge and expertise with others
• Basic decision-making, problem-solving, team building, and time management skills
• Ability to learn and utilize appropriate equipment, tools, software, and methods
• Is resourceful and proactive in gathering information and learning new subject matter
• Additional skills, knowledge, and experience may be required based on the type of functions the incumbent will perform
• Providing support to IT users on current operating systems and applications including installation, upgrades, troubleshooting, and training on a variety of hardware
• Working with servers to provide resources to users, including file storage, email, security, backups etc
• Setting up and maintaining networks, both software and hardware

IT Technician, Level Resume Examples & Samples

• Ability to communicate professionally in English
• Bilingualism (an asset)
• Qualifications: Client and IP network computer hardware and peripherals, operating systems, TCP/IP communication protocols, security systems and software, software and suites
• Enthusiasm and team spirit
• Sound judgment, meticulous attention to a job well done
• Commitment to service, courtesy, professional appearance
• Provides technical support for end user computers, applications, printers, phones, time clocks, key control devices, network and application connectivity, and cell phones/radio devices
• Resolves and tracks end user software/hardware computer problems and work with end users to identify technology needs that will help streamline their business processes
• Assists with the remote access process when vendors need to provide support for upgrades and troubleshooting issues
• Troubleshoots network connectivity for property systems and maintain network wire management
• Completes profile request administration for network and property systems; Add/change/modify end user access according to department and regulatory policy
• Keeps work area clean and free of safety hazards, debris and litter
• Responsible for ensuring the compliance with all regulatory compliance within area of responsibility and reporting potential issues to management
• Perform all job duties in a safe and responsible manner
• Other duties may be assigned
• Must be highly proficient in all Microsoft applications
• Must have comprehensive knowledge of networking fundamentals and Microsoft active directory administration
• Must possess excellent oral and written communication skills
• Bachelor's degree from four-year College or university; or equivalent combination of education and experience
• One to two years related experience and/or training
• Working knowledge of current Windows operating system
• Experience supporting current Microsoft Office suite
• Experience troubleshooting computer hardware, software and operating systems
• Experience performing computer imaging and restoration preferred
• Knowledge of Microsoft active directory administration
• Cisco IP phones, Micros POS, AS/400, and Bally ACSC support experience is a plus
• Must be able to acquire and maintain appropriate gaming license
• Knowledge of all gaming laws and regulations which apply to the functions and duties of the Information Technology Department
• Ensures that high quality support and services are provided to Cast Members using the network and desktop computers
• Provides assistance to Cast Members (by phone or in person) with desktop computer problems requiring troubleshooting and problem analysis skills
• Write system documentation and standard Operating Procedures for systems installation, operation, and maintenance to submit to the Information Technology Manager for approval
• Serve on project teams and perform systems analysis for various company-wide hardware and software projects
• Maintain and update the help desk ticket system as issues are reported by Cast Members and resolved by I.T. personnel
• Acts as a technical liaison to assist Cast Members with complex desktop computer hardware and software problems
• Recommends items for purchase. Develops and utilizes systems / procedures to monitor and maintain the computer network
• Maintains documentation of the network systems, computing hardware and software; including installations, problems, fixes and upgrades
• Installs and maintains network components, system and desktop software and hardware
• Installs and/or moves computers from one location to another
• Sets up and tests new computer hardware configurations, performs diagnostics on desktop and network systems, pulls and connects/terminates various data and other communications cables, disassembles and replaces parts as needed
• Cisco networking experience and strong familiarity with audio/visual equipment and support highly recommended
• Mentors, junior members of the team
• Analyze and resolve Technical problems in field, dealing with hardware and software applications
• Work independently with customers and peers to design and build solutions with documentation
• Coordinate new installations associated with EMR implementations and upgrades
• Develop strong relationships with end user communities, clients and vendors
• Required to have a valid driver's license and be able to drive between Client offices
• Ability to work independently and as a team member across multiple teams
• Ability to develop, document and ensure adherence to technical standards
• Ability to independently research and perform analysis to resolve complex issues
• Must be able to maintain professionalism and react to customers appropriately while exhibiting the highest level of customer service
• Expert knowledge of Windows operating systems and proficient in the use of Microsoft Office tools (Excel, Word, PowerPoint, SharePoint etc.)
• Minimum 3-5 years' experience in Customer Services, as well as hardware, deployment across diverse environments
• Demonstrated ability to communicate with Office Manager and Administration
• Basic understanding various applications including EMR's, and VPN networks
• Experience with system and application monitoring tools with ability to present examples of successful participation in large complex installations
• Basic understanding of hospital and physician office operations, clinical workflows and terminology
• Secondary education or training/certificate program related to information technology
• Four (4) years of information technology experience such as Windows Active Directory administration or backups
• Four (4) years of providing customer or technical support in information technology
• A letter of interest explaining how you meet the qualifications (preferably no more than two pages),
• A current resume, and
• Minimum of three (3) professional references with your application
• Extensive knowledge and experience across multiple technology disciplines including Windows desktop and server operating systems, desktop and server hardware maintenance, Active Directory, Email, Vmware, NetApp Storage, Cisco networks and backup technologies
• Experience within a mature Shared Service or Commercial IT Services operation
• Excellent customer focus with a service-orientated approach
• Strong communicator both written and verbal
• An eye for technical detail and a “completer/finisher”
• Methodical and self-disciplined with flexibility and a willingness to learn new skills
• Basic Health and Safety awareness to ensure a safe working environment at all times
• Experience of creating technical documents and Knowledge base solutions
• Willingness to travel to other Interserve/Customer sites
• Must already possess or meet criteria to obtain MOD SC
• Professional (MCSA or MCSE) Certification or equivalent in the relevant field of expertise
• ITIL trained to Foundation level as a minimum
• Experience operating in a change control, configuration management and secure environments
• Ability to competently act as the technical point contact of escalation for incidents
• The ability to investigate potential future technologies and solutions that may be of benefit
• Experience of using Project Management, Time Recording and Service Management Toolsets
• Identifies and initiates resolutions to client problems and concerns associated with hardware and software
• Deploys new desktops, laptops, printers, scanners, office phones, smart phones and other misc. hardware
• Coordinate desktop and laptop hardware lease refreshes including data migration
• Assists/participates with special projects – including office relocations, new office openings and departmental moves
• Some travel when required for office relocations, new office openings and troubleshooting
• Maintain current expertise with rapidly changing technology
• Assist in limited server-side type issues – adds network printers on server, maintain folder permissions, etc
• Create support documentation for other technicians as needed
• Provide continual evaluation of the tech support processes and procedures, making recommendations for improvement
• Coordinate with management on projects and additional tasks as assigned
• Assists in the technical evaluation of hardware and software before implementation
• Bachelor's degree (B. A.) from four-year college or university; or one to two years related experience and/or training; or equivalent combination of education and experience
• CompTIA A+ and MCP desirable
• Undergraduate degree in Computer Science, Engineering, Science, Accounting, Business Analysis or Mathematics
• 4 + years in a PC/LAN environment
• Experience with problem solving (hardware and software), customer support and installation knowledge of DHIFS standard software and hardware
• Must be knowledgeable of most PC and LAN products supported by DHIFS - IT
• 50 + user LAN/WAN experience preferred
• Must be service-oriented and enjoy working with both technical and people related issues

Engineering / IT Technician Resume Examples & Samples

• Maintain creams & ointments manufacture, filling, and packaging equipment
• First point of contact for production equipment IT & Networking issues
• Problem solving/root cause analysis and proactive development of plant within a demanding production environment
• Delivery of Continuous Improvement (CI) projects
• Enjoy working in a ‘team’ environment and be able to communicate effectively
• Knowledge of pharmaceutical process and packaging equipment
• Working knowledge of industrial IT systems including Serialisation, specifically PIMMS
• Knowledge of IEE regulations, LV electrical distribution and electrical maintenance strategies
• Knowledge of measurement and control techniques applicable to temperature, pressure, flow etc
• Experience within a highly regulated production or packaging environment (eg clean-industry, FMCG, food, electronics or similar)
• Process incoming new computers, users and prepare for OS install and configuration
• Setup new computer OS, baseline software and must have hard drive imaging expertise
• Move new computers to employee office and setup
• Transfer employee data between old and new PC. Use profile transfer software
• Repair computers where components have failed or coordinate warranty services with DELL
• Provide application help desk support using Ticketing system
• Install Microsoft productivity software and setup email profile
• Install other software as required
• Solve issues utilizing troubleshooting skills
• Setup network printers on workstations
• Use remote access tools such as remote desktop or DameWare Remote Control to perform help desk / repair activities
• Ability to be on-call 95% of time after normal business hours
• Requires 2 year minimum experience working and troubleshooting problems in network environments
• Troubleshooting of complex technical issues. Conducts extensive research
• Excellent people skills to include collaborating in a multi-disciplinary, diverse, and dynamic team environment
• Outstanding work ethic and commitment to organizational success
• Proficient with Microsoft Office products
• Excellent communication skills (written, verbal, & presentation)

IT Technician Intern ­ Summer Resume Examples & Samples

• Provides first­ level support the client computing environment of I.T., primarily focused on, but not limited to, personal computing desktops, laptops, and office peripheral devices
• Answer, evaluate, and resolve incidents, problems, or requests reported by end­users. Escalate to second and third level I.T. support personnel, I.T. management, and other support teams, as required. Deploy I.T. client hardware and applications to support the end­user community and business environment
• Input and update systems or documents to maintain data and accuracy for I.T. objectives, such as service calls, asset management, warranty claims
• Order client hardware and peripherals as requested by end­users and I.T. management
• Participate in I.T. projects as required
• Normal scheduled work day is Monday­ Friday 8am­4:30pm (40hrs a week) but Intern must be available for shift rotation for 24/7 production operation
• Must be in good standing and currently enrolled in an accredited university degree program
• Must currently have a GPA of 2.8 or higher to be considered
• Must be a currently enrolled student working towards a Bachelors or Masters degree at an accredited college or university
• Must be eligible to work in the United States without sponsorship by the company
• All students must provide their own housing and transportation for the duration of the internship
• Must be able to stand/climb/stoop/bend/carry up to 28 pounds
• Must be able to present scope of project
• Answer, evaluate, and resolve incidents, problems, or requests reported by end¬users. Escalate to second and third level I.T. support personnel, I.T. management, and other support teams as required. Deploy I.T. client hardware and applications to support the end¬user community and business environment
• Validate specifications for hardware and peripherals as requested by end¬users and I.T. management
• Additional Functions: (Individual tasks, duties and responsibilities of the position of lesser importance or frequency)
• 1-3 years’ experience working in Desktop Support or Service Desk with the following experience
• Troubleshooting various manufacturers of laptops and desktops
• Windows 7,8,10
• MS Office 2007
• Mobile Devices including iPhone, iPad and Android
• Printer Troubleshooting
• A+ Certification preferred but not required
• Associate or Bachelors preferred but not required
• *This position will not offer relocation or visa sponsorship.***

TGU IT Technician Resume Examples & Samples

• Installs, repairs, and conducts preventive maintenance of personal computers and related systems
• Sets up, coordinates and monitors the operation of electronic computer equipment for end users in a network environment
• Modifies repairs and conducts preventative maintenance on telecommunication equipment and related systems
• Resolves minor network issues
• Applies images to computers
• 2+ years desktop support and troubleshooting experience preferable
• 2+ year experience supporting users of Windows OS, MS Office preferable
• Demonstrated Network equipment knowledge and troubleshooting
• The ability to explain problems and solutions clearly to non-technical users
• The ability to prioritize, multitask and work under pressure and meet deadlines
• Bachelor’s in Computer Science, related field or equivalent experience
• Fluent in English language, spoken and written
• ITIL foundation holder preferred (v.2 or v.3) or ITIL Service Desk and Incident management process awareness
• 5 years + of general experience in one or more of an IT functions
• General understanding in one of the commonly used IT technologies including PC support, Networking, Applications, Programming Languages, Databases, Server Technologies, etc is required
• In-depth knowledge of PC hardware and software in particular the Installation, configuration and troubleshooting of Windows 7 and above
• Experience in hardware installation and maintenance of laptops and desktops, processes and methodologies
• Ensure desktop computers interconnect seamlessly with diverse systems including associated validation systems, file servers, computer conferencing systems, printers, application servers and administrative systems
• The candidate should have a good understanding of network fundamentals relevant to desktop
• Participates with Server and Network teams, the Global Infrastructure Services team, and Service Delivery to support the standard operating environments and approved hardware for a large manufacturing enterprise system
• Provides support within the context of IT Service Management and ITIL processes
• Ensures proper implementation and support for enterprise hardware and software, according to plans and designs
• Responsible to maintain operations, security, compliance, and customer satisfaction
• Helps to identify solutions to maximize efficiency, solve operational problems, and minimize operational costs
• Serves as a 2nd level escalation point for complex technical support issues
• Assists architecture team in the development and refinement of future client technology solutions
• Collaborates with Information Security, Network Services, Server Services, Global Infrastructure Services, Service Desk, and internal customers to ensure efficient operation of client devices
• Technical Certification or Associate Degree

New Opportunity for an IT Technician Resume Examples & Samples

• Responsible for leading the timely installation and service of client connectivity products in the Client offices. This includes
• Managing the timely installation, training, upgrade, relocation or removal of the products, Coordination and implementation of
• Effective verbal and written communications with technical and non-technical individuals
• Knowledge of Medical field strongly preferred
• A+ and N+ certification desired
• Must have a working technical knowledge of network and server operating systems, including Linux and Windows
• Must have extensive application support experience with Microsoft, VMware and Citrix
• Must have a working technical knowledge of current network hardware, protocols, and standards, including TCP/IP
• Must be able to operate network component analyzers, scanners, and testers
• Must have hands-on hardware troubleshooting experience
• Must have knowledge of applicable data privacy practices and laws
• French speaking and writing is an asset
• Operating system and application installation/configuration
• Providing innovative solutions for complex problems, forward thinking
• Support hardware, software, applications, printers
• Respond to inquiries from clients and help them resolve issues
• Have excellent judgment skills to be able to properly evaluate situations and immediately provide effective solutions
• Maintain a high degree of Customer First focus for all support queries
• Help facilitate a proactive IT environment
• Provide quality written communications and details of customer issues, by updating tickets and internal support system
• Support users in the use of computer equipment by providing necessary training/advice
• Evaluate more complex calls and determine when to escalate to support team
• Create, maintain, update, escalate and close tickets within ticketing system
• Install software applications and provide training as needed
• Answer user inquiries regarding computer software or hardware operation to resolve problems
• Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
• Upgrade PC hardware and software, including but not limited to hard drives, memory, peripheral devices, operating systems, app. Software
• Assists staff with the installation, configuration, and ongoing usability of desktop computers, peripheral equipment, printers, phones and software within established standards and guidelines
• Handle any troubleshooting and technical support issues which may arise
• Perform duties in a safe manner including assembly of IT equipment electric power supplies
• 2 years’ experience in a related field or equivalent work experience
• Requires working knowledge of fundamental operations of relevant software, hardware and other equipment (MS Windows, MS Office)
• The ability to train users on software applications
• Familiarity with typical desktop computer operating systems ( Windows 7, 8, 10 and Android ) used by business end users
• Must be able to communicate with other employees and read and write at a level that will enable to perform the work in a safe and efficient manner
• Must be able to use and acquire knowledge of a variety of computer software applications in word processing, spreadsheets, database and presentation. Must be proficient in MS word, Excel, Power Point and use of the Internet
• Must be able to operate a vehicle in a safe manner
• Sets up coordinates and monitors the operation of electronic computer equipment
• Modifies, repairs, and conducts preventative maintenance on telecommunication equipment and related systems
• Installs, repairs and conducts preventative maintenance of personal computers and related systems
• Configure and install servers
• Create users in Active Directory
• File permission for network locations
• Knowledge of GOP (Group Policy Objects)
• Knowledge of DFS (Distributed File Systems)
• Knowledge of server security including firewall and anti-virus
• Applying security patches
• Scheduled maintenance of the server including performance monitoring and tuning
• Working knowledge of TCP/IP, DNS, DHCP, WINS
• Basic knowledge of Exchange and SharePoint
• Resolving file and print server issues
• Minimum 3 years of related experience
• Must be well organized and have great problem solving skills
• Good understanding of various Microsoft operating systems and software
• Ability to gather, document and evaluate information that will lead to outstanding solutions
• Ability to manage multiple tasks in a time-critical production environment
• IT related qualifications
• Ability to work on own initiative and make decisions
• Ability to work within a pressurised environment
• Effective listening and communication skills
• Flexibility is essential due to occasional travel and weekend work
• Out Of Hours Support on a Rota basis (additional allowance paid)
• Ability to work under pressure and to strict deadlines
• Certification in MCP, MCSA, MCSE, MCSD, A+, or systems currently used at property preferred
• Experience with Microsoft software required
• Experience in a networked computer environment
• Excellent oral and written communications skills required
• Knowledge of wireless (Wi-Fi) systems
• Previous Hotel or Resort experience desired
• 4+ years of experience in technical support to end users
• Ability to work effectively in a fast-paced changing environment
• Good knowledge in Mobile support
• Good knowledge of passive networking, cabling
• Good knowledge of work with active network equipment (switches, routers, network configurations)
• Good knowledge of SCCM, Active Directory
• Linux knowledge is an asset

IT Technician, Derby & York Resume Examples & Samples

• Zero-Touch-Installation (local support for the initiation of the ZTI, first user login, completion of software installation/configuration). Assisted PC handover
• Migration of user data/configuration from old to new hardware
• Patch/upgrade hardware related software (drivers, BIOS, applications), where permitted by Standard Services
• Assisted installation, configuration, user advice/guidance, troubleshooting, diagnosing of peripherals including 3G network cards and printers
• Assisted installation, configuration, user advice/guidance, troubleshooting, diagnosing of Mobile Devices (All Corporate standard models; Smart Mobile)
• Assisted installation, configuration, user advice/guidance, testing, troubleshooting, diagnosing of software
• Any reasonable requests within the Onsite Services remit and technician skill set. Service Requests will be raised through the agreed mechanism
• Express Exec support within the time and geographical limitations of the service
• RED network and client support
• Backup support for tapes and servers
• Rail AD support
• Out of hours/commissioning support
• New site setup
• Project based work eg Audits
• Manage multiple engagements and be able to prioritize tasks to ensure deadlines are met
• Work collectively to define, plan and implement technology needs
• Install and configure new systems according to best practices
• Provide technical support to team members
• Develop, implement, maintain and deliver on desktop support processes
• Implement and maintain desktop standards and policies
• Provide technical support relating to desktop, laptop, printer/scanner configuration and mobile devices (Blackberry, iPhone and Android devices)
• Support team members with hardware and software issues
• Perform data backup and recovery operations
• Previous experience working in a call center providing customer support
• Certification in Microsoft Office products
• A letter of interest, describing their specific qualifications for the position
• A current resume detailing experience, education, and current salary
• Carefully review your application for accuracy, spelling and grammar before submitting
• You may not reapply to this posting for 30 days
• The initial screening of applications will be solely based on the contents and completeness of the "work experience" and "education" sections of your application in www.careers.wa.gov, completeness of the application material submitted, and responses to the supplemental questionnaire
• A resume will not substitute for completing the "work experience" section of the application
• All information may be verified and documentation may be required

IT Technician, Field Services Resume Examples & Samples

• Understands basic user technology issues and provides solutions based upon basic proven methods
• Researches, evaluates, and provides technical solutions to address defined business requirements. Identifies alternatives and present recommendations that meet user needs and comply with established standards
• Interacts with clients to process basic service requests or resolve basic technical problems
• Replaces and rebuilds hardware components as needed
• Installs/removes/configures basic software applications
• User account administration
• Procurement in accordance with corporate guidelines
• Compliance with purchasing licensing guidelines
• Coordinate local support vendor relationships
• Ensures compliance with system patching & AV requirements
• General site application support & troubleshooting
• General network, telecom, and server support
• Ensures all tickets are updated and closed in a timely manner. Escalates calls to Team Leader, Field Service and/or other teams as required
• Understands and complies with relevant Standard Operating Procedures
• Effectively communicates clear, concise, and accurate status as required
• Provide updates of specific site requirements
• Associates degree in Computer Science or related discipline. Equivalent work experience will be considered
• Microsoft Certified Professional (MCP) or Microsoft Certified Systems Engineer (MCSE) certification is desired
• Minimum of 3 to 5 years relevant direct technical support experience
• Individual may be required to sit, stand, walk regularly and occasionally lift 0-50 pounds. Be accessible to general office, laboratory & manufacturing areas and use required office equipment. Specific vision requirements include reading of written documents and frequent use of computer monitors
• Must be able to work non-standard hours (weekends, evenings, nights) as required
• Travel 0-10%

Hub IT Technician Resume Examples & Samples

• Clean Driving License
• Fluency in English – written and oral (concise and accurate)
• Professional & presentable manner
• Good customer relationship skills (Internal & External)
• Ability to work on own initiative and prioritize
• Flexibility - this position may involve large amounts of travel and staying away overnight, including weekend work
• Outlook Client, Internet, Intranet
• Fundamentals of data communication and networking topologies
• · Hands-on experience with desktop and laptop hardware troubleshooting as well as installation and ordering of hardware accessories
• · Software application support which includes working knowledge of Microsoft ® Office 365 (Office 2016) as well as for our many Vilter custom programs
• · Document approved procedures and other system processes as they are formalized and established
• · Advanced knowledge (certification preferred) of Microsoft ® Windows operating systems, in particular Windows 7 and Windows 10 is required in order to support the business and its users. Some basic Windows 2008 Server knowledge preferred
• · Basic skills and working knowledge of networking from both a hardware and software standpoint
• · Act as front-end liaison with end users for administering basic training and answering general inquiries for help with their equipment such as printers/copiers or conference room equipment
• · Follow all housekeeping procedures and security protocols. Comply with all quality and safety regulations
• Position will maintain multiple locations; Valid Driver's License and reliable transportation are required
• On occasion this position will be required to work outside of normal working hours including weekends and holidays
• This position participates in a compensated On Call rotation, including weekends and rotating holidays
• A minimum of 5 years' experience in troubleshooting, maintaining and installing IT Infrastructure Systems
• Associates Degree in Information Technology, related field, or equivalent
• Certification in Avaya (Red or Blue) Communications Systems
• Experience with Cisco Port Administration
• Bachelor's Degree in Information Technology or related field, or equivalent
• Maintain harmonious and professional relationship with all departments and Home Office
• Comply with and enforce Four Seasons’ Category One and Category Two Work Rules and Standards of Conduct
• Must have good interpersonal skills and be able to relate to all levels of staff
• Must be able to assist hotel guests with technical requirements and issues
• Must be able to provide high levels of service and support to admin users as per contracted Service Level Agreement
• Assist in other areas of the accounting office as needed
• Assist in ensuring critical systems, specifically Front Office Property Management System, Call Accounting, HSIA, PABX and Food & Beverage Point of Sales computer systems are available twenty-four (24) hours per day
• Assist with establishing and maintaining user procedures and hardware familiarization for all systems
• Assist with providing Systems Administration, including maintaining user/group accounts, user configuration, trouble-shooting access problems and completion of on-site documentation
• Assist with ensuring effective support for other systems, including back office, sales and catering and human resources applications and any other at the property
• Assist with maintaining and promoting Four Seasons core technology standards as outlined in the Four Seasons IT Core Standards
• Assist in the co-ordination of new acquisitions and major projects as required
• Participate in property-level, corporate-initiated technology implementations as required
• Good knowledge and support for Desktop OS and applications including patches
• Provide direct guest support and quality support to function rooms and conference services
• Assist with administration of Lotus Notes, connection to global VPN and other communication tools
• Assist in the process of systems backup and recovery procedures
• Assist in management of third party vendors
• Assist with providing 24 / 7 support for mission critical systems
• Assist at network support and security of Hotel network, Active Directory maintenance, Server Infrastructure maintenance, Network Infrastructure maintenance – wired & wireless, Network protection and failover tools implementation (Firewall, web security, multi-homing devices, etc
• Perform any additional duties as assigned by the Director of Finance and IT Manager

Controls & IT Technician Resume Examples & Samples

• Install well-functioning LAN/WAN and other networks and manage components (servers, IPs etc.)
• Able to repair, adjust and replace control and IT system components
• Manage security options and software in computers, networks and process control systems to maintain privacy and protection from attacks
• Create and perform scheduled maintenance programs for controls and IT systems
• Maintain backup and revision documentation for control systems and IT system
• Provide technical support to the site for new control/automation/IT systems including operating procedures, preventative maintenance, and spare parts requirements
• Inspect and test the operation of controls and IT systems to diagnose faults
• Keep records of repairs and fixes for future reference in accordance to GMP standards
• Responsible for driving multiple improvement programs through to implementation and following-up on the results achieved, including: Quality Monitoring and Actions, Production Efficiency, Validate and Implement Approved Changes in accordance with Medical Device and Pharmaceutical regulatory requirements
• Maintain various process computer-based control systems
• Install, maintain and repair computers and networks
• May be part of project team on Continues Improvement and Cost Improvement Projects
• Responds to user requests to ensure that they are thoroughly resolved in a timely manner, meeting or exceeding the terms published in the IT service level agreement, and that proper call ticket documentation is completed
• Carries out duties and responsibilities as assigned and prioritized by the Help Desk Manager
• Configures and installs or upgrades workstations to company specifications as necessary
• Provides front-line response to problems related to e-mail, network access, user difficulties with standard software applications, and installation of standard PC-based hardware and software applications
• Provides technical support for all CCMG-supported remote locations as directed
• Manages backup server, data backup jobs and disaster recovery backups for offsite storage
• Other duties and responsibilities as assigned
• Exceptional customer service understanding and orientation, and the ability to work effectively with all levels of the organization
• 3-5 years experience in PC support or related position
• Support IT issues and users with shop floor/Manufacturing Execution Systems (Level 1 Troubleshooting)
• Engage L2 or L3 support
• Server disk space management and OS patching
• Support users for MS Office or other PC subjects as a result of escalation of a Stratos Help Desk system ticket
• Desktop/Laptop setup and distribution
• Basic Network Troubleshooting and Support
• Ensure back up of systems is properly working
• Manage local IT budget
• Communicate on a daily basis with plant management. Be part of the plant management daily meetings
• Associates degree in Information Technology, applicable certifications, or 5 years experience in the function
• Experience in a manufacturing environment preferred
• Good understanding of/interest in shop floor systems (sequencing, traceability etc.)
• Requires familiarity with Microsoft Operating Systems; Win7, Server 2008 and Server 2012
• Requires familiarity with Microsoft Office Suite 2010 products

Av / IT Technician Resume Examples & Samples

• Co-ordinates, supervises and executes the prompt efficient and courteous service of Audio/ Visual services and Food & Beverage to assigned areas/ Station
• Greets guests at meeting places, presents services, explain about Audio/ Visual services and facilities, answers questions regarding the audio visual in the banquet function venue
• Read the Banquet event orders and relays the same to the Service Staff or direct to kitchen
• Ensures that menu item, as per the event request are available from the kitchen and the stores
• Ensures that service should be with established standards and efficiency and that orders are properly executed
• Ensures that Audio/Visual service station is fully stocked and in clean condition at all times
• All the Audio/ Visual services should be registered, services, maintained and audited every month and a report to be forwarded to the Banquet operations office
• Ensures that tables are set up in accordance with established standards and as specified in the function sheet and in good condition
• Maintain the Audio/ Visual equipment is always in the good Situation responsible for the par stock of Bqt. Operations Audio/Visual equipment
• Ensures that all Audio/ Visual Equipment required of the market are upgraded report to Bqt. Operations Office
• Ensures that personal grooming of self and state of uniform is to required standard
• Complies with Hotel’s Health, Safety and Hygiene Policy
• Co-operate with the company to achieve compliance with FLS legislation
• Not undertake any activity which compromises their personal FLS, or the FLS of others
• Report all accidents, dangerous occurrences, or hazards, no matter how minor, to the supervisor or Heads of Department
• Provide support and advanced troubleshooting on computers, servers and networking equipment at campus/office locations
• Configure, and maintain Cisco VoIP Phones
• Conduct preventive maintenance as needed
• Work on campus project-based tasks as assigned by IT Management (e.g., software rollout, facilities additions and rearrangement) as requested
• Provide wireless device/remote user support (iPads, laptops, VPN, mobile phone, air card)
• Provide login account and user mailbox maintenance; set up new users
• Complete other projects and duties as assigned
• Associate’s degree in a technical field preferred
• IT related professional certifications desired
• Minimum of 2 years technical experience
• Minimum 1 years of experience with Active Directory in a large network environment required
• Experience supporting users and equipment in an academic environment preferred
• Strong working knowledge of Microsoft applications, Server and Desktop Operating Systems. Basic understanding of TCP/IP networking, router configuration, VOIP telecommunications
• Excellent interpersonal, communication (oral and written) and problem solving skills required
• Customer-centric attitude desired
• You must be able to show steady employment with excellent attendance at your previous employers
• Minimum one year of tech-support experience
• You must have a High School Diploma or GED; Secondary Degree preferred
• You must be at least 18 years of age
• Hands-on experience with desktop and laptop hardware troubleshooting as well as installation and ordering of hardware accessories
• Software application support which includes working knowledge of Microsoft ® Office 365 (Office 2016) as well as for our many Vilter custom programs
• Document approved procedures and other system processes as they are formalized and established
• Advanced knowledge (certification preferred) of Microsoft ® Windows operating systems, in particular Windows 7 and Windows 10 is required in order to support the business and its users. Some basic Windows 2008 Server knowledge preferred
• Basic skills and working knowledge of networking from both a hardware and software standpoint
• Act as front-end liaison with end users for administering basic training and answering general inquiries for help with their equipment such as printers/copiers or conference room equipment
• Follow all housekeeping procedures and security protocols. Comply with all quality and safety regulations
• Imaging software for devices
• Past experience working in an IT ticketing environment
• High School Diploma required with at least 1-3 years of experience in computer maintenance and support or equivalent combination of education and experience
• Technical IT certifications preferred
• Provide overall direction in hardware and software selection and maintenance
• Provide interface with vendors including both analytical and technical support
• Hold vendors accountable for agreed upon installations and support
• Good understanding of Internet and how property can use it to generate revenues
• Isolate and expedite repairs in a multi-vendor environment to minimize effect on customer service
• Develop and provide systems training, in laymen terms, to operating departments
• Closely interface with Corporate/Franchise IS staff
• Experience with multiple networks
• Research and recommend systems upgrades
• Ability to analyze complex technical information, present it simply, and then sell recommendations
• Answer routine to moderately complex questions and resolve end-user computer and networking problems to ensure end-user productivity. May do this via telephone, email, or desk-side (in person). Escalate issues to the next level of support as needed
• Follow-through to ensure resolution in situations where standard procedures have failed to isolate or fix problem equipment or software installations
• Assist with moves and configuration changes
• Assist in the evaluation, implementation and testing of new PC packages/prototypes
• Provide in-house assistance to all users on PC basics, back-up techniques, and anti-virus software
• Perform restorative and maintenance actions either remotely or at the end user’s location to resolve problems, using routine troubleshooting and technical skills
• Provide training and support to new and existing users on enterprise software packages and upgrades
• Consult with IT management and staff regarding unusual or unforeseen PC and LAN systems and equipment problems or malfunctions and recommend solutions
• Record, identify and diagnose IT performance issues reported by either users or monitoring systems. Maintain accurate information and data regarding end-user issues within specified tracking system(s) and according to policies and standards
• Provide Local Area Network (LAN) administration support and assist with Computer Operations functions as required
• Restore services quickly through investigation and resolution of routine to complex problem issues related to the desktop computing hardware and software environment
• Produce and maintain technical information, IT standards, service policies, and request forms both online and in print formats to contribute to a managed workplace
• Create, maintain, and delete user accounts for accessing CRL IT resources as needed to ensure a secure information sharing environment
• Ensure compliance with work processes
• Education: High school diploma, General Education Degree (G.E.D.) or equivalent
• Experience: At least 5 to 7 years experience in technical support and troubleshooting desktop client hardware and software issues, such as operating systems, MS Office suite, Internet Explorer, and other desktop applications in an enterprise environment
• Other:Technical Knowledge/Experience
• Ability to support, maintain, and troubleshoot MS Office suite of productivity tools, and hands-on experience of Internet Explorer and other CRL core applications such as anti-virus software, MS Outlook, Veritas Netbackup, Remote Access technologies/VPN utilities, Lotus Notes, AS/400 Client Access, Adobe Acrobat and other Adobe products
• Ability to plan and organize work schedules and coordinate schedules to meet work priorities and service levels
• Working knowledge of MS Windows compatible desktop and laptop hardware and use required
• Knowledge and experience in various LAN technologies, such as: TCP/IP, Fast Ethernet, Hubs, Switches, and Routers
• Good interpersonal skills to deal with customers, colleagues, and other technical staff in a courteous and friendly manner

Field IT Technician Resume Examples & Samples

• Develops and maintains a scheduling system for onsite support fulfillment
• Coordinates on-call after hours support
• Provides specialist competence within the computer systems function in order to maximize efficiencies across all departments and meet the identified customer demand
• Maintains a high level of proficiency in store systems, PC skills, and awareness of technology
• Diagnoses system problems and recommends resolutions
• Completes general routines and ensures housekeeping of all IT areas is of the highest standard
• Communicates co-worker or customer issues/concerns that cannot be resolved to managers
• High School Diploma, GED or Equivalent
• Experience of IKEA retailing, distribution, trading and IT organizations, including IKEA strategies, processes and working methods
• Experience of software, hardware, IP networks and voice communications
• Experience of IKEA applications, business processes and routines and their influence on IT in IKEA organizations
• Experience of project management and co-ordination skills
• Knowledge of managing suppliers
• Experience of applicable policies, laws and regulations
• 25-50% Travel (2 days per week on avg.)
• Research questions using available information resources
• Follow standard help desk procedures
• Log interactions and administer help desk software (GLPI and C2)
• Identify and escalate situations to IT Analysts if technically complex or if it requires urgent attention
• Maintain the IT inventory by ordering and receiving the materials
• Maintain the division’s printers fleet
• Create and maintain user accounts
• Configure VHF/UHF radios
• Configure Cisco IP phones and mailboxes
• Develop and implement standard operating procedures and training with regards to IT operations
• College degree in Information Technology
• 5 to 7 years of experience in IT Customer Support
• Mastering of MS Windows and MS Office Suites
• Excellent knowledge of Microsoft Active Directory and Microsoft SCCM
• Excellent knowledge of Xerox and HP printers
• Strong knowledge of radio communications and pagers
• Strong knowledge of networking and VLAN configuration
• Strong knowledge of PC hardware and software
• Strong knowledge of FM radio broadcasting, CATV distribution and satellite communication
• Excellent interpersonal skills and ability to communicate professionally with clients
• Strong organizational skills, self-governing and ability to work under pressure
• C2, ERP System (J.D. Edwards), amateur radio certification and knowledge in audio/video installation are considered valuable assets
• Must be able to communicate effective in English
• Bachelor's degree in a business or technical field
• 2+ years marketing or sales experience in related technology field
• Demonstrated interpersonal and communication skills including strong negotiating and selling skills
• Outstanding attention to detail, organizational and project management skills
• Proven team player who can work collaboratively and interface with all levels of organization
• Self-directed, requires minimal supervision
• Proficient use of relevant business systems (Microsoft Office, JDE, Business Objects, etc.)
• Demonstrated leadership capabilities
• Logs, prioritizes, and routes problems and questions to appropriate IT staff
• Tracks problems through resolution and notifies users of final disposition
• Initiates escalation procedures when required
• Maintains problem/resolution database
• Communicates status to users
• Provide notifications to users as required
• Develop user documentation and publication
• Performs related duties and special projects as assigned
• Two to four years personal computer experience
• Willing to work to schedule as required by volume and projects
• Strong organizational skills and technical writing ability
• Customer service driven with an enthusiastic, positive attitude
• Proven ability to work independently as well as multi-task
• Proficient computer skills and abilities with Microsoft Office products (Outlook, Excel, PowerPoint, etc)
• Knowledge of TI Automotive systems
• Network experience
• Associate degree or equivalent in data processing or related studies
• Technical writer training

Site IT Technician Resume Examples & Samples

• Tertiary qualification in Information Technology and / or equivalent experience in a similar role
• At least 2 - 5 years relevant experience in a business IT environment
• Strong English written and oral communication skills
• The ability to solve problems with many variables and unique situations
• The ability to organize and prioritize personal tasks to meet deadlines and service level objectives
• Coordinate the configuration and installation of all personal computers, terminals, and thin clients within the assigned business unit locations according to established company guidelines and standard operating procedures and assist with the performance of on-site preventative maintenance, routine repair and calibration after installation as needed
• Maintain, analyze, and troubleshoot computer systems, hardware, printers, and computer peripherals
• Document equipment location and complete software upgrades when necessary
• Coordinate hardware repairs with the appropriate warranty vendors
• Provide support to end users on a variety of computer hardware and software issues by identifying, researching, and resolving technical problems, then track and monitor the problems utilizing Remedy and Support Magic to ensure a timely resolution
• Participate in the testing and approval of images for desktop and laptop computers to be deployed to FMS locations in accordance to established company guidelines and standard operating procedures
• Utilize an understanding of antivirus policy and process for detecting and removing viruses
• Educate users on FMCNA and FMS IT policies and procedures as necessary
• Ensures the integrity of all electronic data records by following FMS quality standards and the practice of Continuous Quality Improvement
• Local and remote desktop support for Kiewit employee end users
• Imaging and software set up
• Configure user security access
• Troubleshoot application issues
• Assist with jobsite technology set up
• Assist with process mapping and process improvement
• Web and SharePoint set up and design

Group IT Technician Resume Examples & Samples

• Amazing customer service skills
• A friendly and professional phone manner
• An eagerness to work hard and be a valuable member of a small, busy support team
• A strong desire to learn and teach
• A basic knowledge of modern IT systems (mainly Windows Operating Systems and Microsoft Office products)
• Self-motivated to deliver results and able to work to deadlines
• Assists in all aspects of deploying technology in a production environment, including coordinating with third-party vendors for required go-live components
• Sets up and installs computer hardware and software on site. Ensures proper operation of the computer equipment, troubleshooting hardware or software issues while on site
• Maintains continuity of technology by documenting and communicating actions, irregularities, and ongoing needs that pertain to implementations
• Remains abreast of changes in user, system software and hardware requirements
• Develops and maintains documentation/procedures for the configuration and maintenance of hotel-based systems and other regular activities related to this job
• Hospitality/Hotel work experiences a plus
• Knowledge of POS and PMS systems is a plus
• Knowledge of Spa Systems is a plus
• Education or training in Information Technology or related or equivalent work experience
• Working knowledge of Microsoft environment including Windows operating systems & office related products
• Working knowledge of non-Microsoft software applications in a pc environment, i.e. Antivirus, Reporting Software, third party tools, and remote control software
• Individual must be skilled in the purpose, procedures and requirements of basic networking
• Maintain DH&R IT audit compliance
• Maintain PCI compliance
• Communicate and enforce adherence to all DH&R IT security standards, practices and requirements
• Elevate issues as appropriate to senior IT resources after due diligence and review
• Consultancy requests
• Maintain open and timely communication with relevant business, supplier and IT personnel
• Risk & Security Management (including Risk Analysis, Gap Analysis, Remediation planning)
• Monitor, follow-up on and assess the resolution of audit issues
• HP NonStop Support
• Tandem Utilities (FUP & SCF, SPOOLCOM, SAFECOM etc.)
• Encryption Toolsets, preferably Comforte
• Practical knowledge of Barclays Security Standards
• Practical knowledge of Barclays Information Risk Management Policy
• Skilled in using tools like RSAM, Sentinal, ServiceNow, CyberArk, OneCert
• Familiarity with banks critical services like SOLD, SMS, GBS, BCBS, ATM, PDQ will be preferable
• Ability to provide technical guidance to company employees regarding PC problems
• Good communication, interpersonal, organizational and planning skills
• Able to lift up to 40 pounds
• Candidate will be highly motivated having a strong sense of urgency, high detail
• Candidate will also be a team player with strong organizational skills, have a
• General knowledge of PC maintenance
• General knowledge of commonly used PC operating systems
• Windows 7 experience is required
• MCTS certification in Windows 7 operating system a plus but not a requirement
• Equivalent of an Associate’s Degree in Information Systems or related field
• 1+ years of experience in a Windows support position (Help Desk)
• Windows, Linux, OSX operating systems
• Office 2010/2013/2016
• Exchange Management 2013
• Citrix and Virtual PC environments
• Phone system experience preferred but not required
• Mobile phone support and administration
• Strong decision making and analytical abilities
• Produce thorough and effective end user and technical documentation
• Self-driven
• Solve problems quickly and automate processes
• Remain organized
• Ability to communicate clearly and professionally, both verbally and in writing
• Demonstrated passion for excellence with respect to treating and caring for customers
• 1 – 2 years’ related experience including networking & desktop support
• Comptia A+ Certification
• MCP (Microsoft Certified Professional)
• Must possess problem-solving skills, the ability to work independently, and have self-initiative
• Ability to read, analyze, and interpret technical procedures
• Ability to write reports, business correspondence, user instructions, and procedure manuals
• Ability to present complex technical information to non-technical users in an understandable and concise format
• Effective and cooperative team member
• Employee will be required to obtain certification from computer manufacturer to demonstrate competence with computer hardware that is purchased by FMS locations. Certification must be obtained within three months of date hired into the position and must remain active at all times while employed in this position (FMS will fund the initial exam fee and will fund annual re-examination fees)
• Respond to and resolve help desk requests in a timely manner, providing solutions for technical issues with in user community
• Effectively manage and utilize the organization’s trouble ticket system to log calls, update statuses, and document troubleshooting steps and resolutions
• Assist with moves and setups of user technical equipment
• Communicate effectively and professionally with end users
• Handle escalated cases from Tier 1​
• Test and image laptops​
• Perform other duties as required and assigned by manager and upper management
• MS Active Directory
• Systems Troubleshooting
• Windows Support
• Mac Support
• Outlook and Exchange Server
• Fundamental Networking Knowledge
• Excellent Professional Written and Oral Communications
• Microsoft Windows 2008, 2012, 7, 8, Active Directory
• Microsoft Office 365, Lync and One Note
• Basic Networking (TCP/IP, DHCP, DNS, VLAN, Wifi networks, routing)
• Network, wireless, and systems security and administration
• Excellent and courteous customer service
• Analyze, configure, and support client applications; liaise with users to perform acceptance testing
• Design, develop, and deploy common computer systems and processes across facilities
• Select, test, and deploy client hardware solutions to satisfy business user and plant operation needs
• Perform preventative maintenance and build proactive solutions to preempt issues
• Report on project status, travel activities, and issue status and resolution
• Develop technical and user documentation and provide training on computer use procedures
• Identifies and implements process improvements in areas of responsibility
• Provide on-call after hours support as part of team rotation
• 2 – 4 years computer hardware/software experience including building and troubleshooting
• Experience managing Windows Systems and Network Users in Active Directory
• Willing to travel as needed
• Knowledge of Windows systems internals and strong debugging and troubleshooting skills
• BS/BA in Computer Engineering, Computer Science, or Information Systems, or related field
• At least 2 years directly related IT experience
• Maintain thorough and accurate data including entry into electronic laboratory notebook
• Calibrate and perform routine laboratory maintenance on several pieces of equipment
• Assist construction of experimental rigs
• Troubleshoot faulty equipment and initiate repairs or repair process
• Demonstrates expertise on at least one piece of laboratory equipment
• Proactively maintain inventory levels for laboratory consumables
• Promptly and effectively communicates issues to Leadership
• Learn to write computer scripts and macros to facilitate data collection and manipulation
• Actively participate in safety and work group meetings
• Coordinates activities with clerks from other floor areas, the customer and/or other suppliers as needed
• Using the location's WMS system updates area or shift metrics as needed
• Generates daily, weekly or monthly reports, memos, and summaries often of a technical and/or confidential nature
• Floor work and additional duties as assigned
• Performs basic administrative tasks for area or shift
• Maintains filing systems and documents
• Gathers from and provides information to floor employees in his/her area of support
• Coordinates activities / meetings / communication for the specific area or shift
• Ability to identify and resolve basic hardware and software configuration problems
• Ability to work independently and prioritize multiple tasks
• Basic understanding of network concepts
• Performs back administration, including performing regular backups
• Monitors daily system log files and works with Systems Administration/Software Developers to identify and resolve exceptions. Maintains software and hardware inventory and licensing information including monthly Preventive Maintenance
• Performs quarterly and year­ end system procedures. Develops and runs reports based upon unique user requirements
• Related Associates Degree or an equivalent combination of formal education, training, and experience
• 3 years of related work experience in basic system administration (monitoring systems function, assisting in determining equipment settings and operating instructions, user maintenance and systems backup)
• Knowledge of systems and applications software such as: Oracle, SQL, *Plus, UNIX and working knowledge of Microsoft Windows operating systems
• Able to trouble shoot and accurately characterize systems problems with minimal assistance
• Systematic analytical trouble shooting ability
• Personal organizational skills which ensure that job tasks are completed accurately and on time
• Interpersonal and communication skills and the ability to work in a team environment
• Ability to complete assignments with minimal supervisory intervention
• Ability to lift up to 28 pounds
• The IT Technician II works as a member of the Desktop Support Services team under minimal direction and often independently while serving as member of a team
• The IT Technician II position provides a single point of contact for technology-related problem resolution at NYITCOM. The incumbent will receive technology-related problem calls and provide problem diagnosis, resolution, or escalation to second or third tier technicians
• The IT Technician II position is responsible for accurately logging calls, understanding and interpreting the problem or question
• The incumbent will coordinate with and escalate to the NYITCOM-ATG group for all NYITCOM specific application support
• The incumbent will use existing system documentation to diagnose a situation, solve the problem, and document the solution or actions taken
• The incumbent will perform advanced installation and configuration on desktop computers; provide advanced support services for such items as network interface cards, network drivers, printers, personal data assistants, business productivity applications, Internet applications, specialty applications, and in-house developed applications
• The incumbent will assist users in selecting the proper software applications for their needs; develop complete hardware and software solutions to various user requirements; evaluate related hardware and software products and make recommendations for adoption
• Coordinate with staff from ITI computing personnel and other NYITCOM technology staff
• Assist Academic Computing staff in maintenance of computer laboratories during exigencies and special projects as required
• Interface with hardware and software vendors and other related third parties
• Provide problem identification, development of a set of possible solutions, identification of the optimum solution, implementation of this solution as related to desktop hardware and software
• Provide on-call coverage outside of business hours as necessary
• Recommend products and strategies related to user needs for computing and specific problems
• Contribute to the maintenance of the information technology asset database
• Contribute to the maintenance of the call tracking system, including logging all service requests and other projects
• Bachelor's Degree required, and at least 2 years of related experience/ certifications/advanced training in the IT support field
• Experience with computer hardware and software installation and configuration in a support related area
• Strong communication skills to explain/educate technical details to non-technical clients
• Strong commitment to timely resolution and responsiveness to clients
• Previous help desk, call center, or customer service experience is required
• Excellent decision-making and problem solving skills
• Experience with writing effective end-user training and documentation
• Web and mobile device experience a plus
• Strong PC and/or Mac background and significant hands-on experience with business productivity applications and internet applications are required
• Advanced experience and proficiency with Windows 7/8.1/10 and MAC OS X+ maintenance and administration is highly desirable
• A thorough understanding and experience in networking principles, including TCP/IP protocols and stacks
• Demonstrated analytical and troubleshooting skills
• Demonstrated proactive approach and self-initiative is a strong plus
• Ability to interact effectively with a wide variety of users with different computing requirements and backgrounds
• Experience and ability to interact with senior management is required
• Managing projects and priorities in a dynamic, fluid environment
• Excellent decision making and problem solving skills and effectiveness in getting things done collaboratively
• Previous experience in a higher education environment is desirable
• Must be able to work on holidays, weekends and evenings
• Excellent oral and written communication skills along with ability to work independently are required
• Excellent customer service skills are required
• Achieve goals/targets defined as IT KPIs and Global Service Desk specific KPIs or indicators
• Resolve Incidents, Service Requests, and other tasks within their deadlines
• Good relationship with business partners and co-workers
• Show strong performance and development in all objectives planned
• Receive, register and work on user requisitions by Phone, Email and other channels acting as first and second lines of support
• Responsibility for administration of users, systems and user rights in accordance with Danfoss Standards
• Work and follow-up on Incidents, Service Requests, Problems and other tasks that may be assigned
• Advise, guide and/or instruct users in the usage of products, systems and technology (software & hardware)
• Ensure proper escalation and handover of cases from second line to the correct expert (third line)
• Provide general local on-site and hands-on IT support at our facilities in Rockford, also assisting in the resolution of IT infrastructure incidents
• Identify errors and use root cause analysis to deliver high quality IT solutions, create high quality documentation of systems, processes, and error resolutions
• Exceptional Service and Customer mind-set
• Problem Solver / Good troubleshooting skills
• Ability to work in a global and ever changing environment
• Able to work independently (self-driven) but also a good team player
• In-depth understanding of PC architecture and basic understanding of IT infrastructure concepts
• Knowledge and experience in ITIL
• Technical experience supporting users globally in first and second line support
• Technical experience supporting IT hardware and software including but not limited to Microsoft products and solutions such as Windows OS, Office and Outlook in a Microsoft Exchange environment, Lync, Cisco Unified Communications, Mobile Management solutions, network connectivity and infrastructure
• Able to analyze and solve problems in a systematic way
• Install and repair low voltage cabling in large manufacturing environments
• Install, troubleshoot, and repair low voltage devices, fixtures, and systems
• Systems include but not limited to voice, data, security, fire alarm, and HVAC
• Adhere to all quality and safety standards
• Install cable pathway systems (cable trays, cable racks, J-hooks or D-rings, and conduits)
• Install, terminate, test, label and document work as required
• Route cables into data communication closets, modular furniture and other work areas
• Build out data communication and equipment rooms
• Coordinate with Facilities and Production Teams
• Ability to Manage to a deadline and communicate status
• Must have a minimum of 1-5 years of experience in structured cabling
• Must be able climb ladders and tolerate heights reaching a minimum of 12-32 feet or higher using man-lifts
• A technical understanding of voice, data, and fiber optic systems is required
• Required experience with Category 5, Category 6, Multimode, and Singlemode fiber cables
• Additional experience with power limited tray cable, standard and solid conductor low voltage cables is a plus
• Ability to interpret schematics, blueprints, and manuals
• Familiarity with cabling equipment and hand tools
• Strong problem solving, communication, and critical thinking skills
• Installs and maintains PC, mobile phone, desk phone, printer, and other hardware and software
• Establish, maintain and evangelize technical standards and guidelines to local IT support throughout the company
• Effectively works with employees at all organization levels and computer literacy for IT technical support requirements
• Maintains a working knowledge of networking, user and file security, phones, servers, backups, group policies, login scripts, software distribution technology, remote connectivity, remote client support, etc
• Work with vendors in providing service support for installations, repairs, etc
• First-level support for core business systems across all CSA facilities
• Support external customers/suppliers as well as internal employees in managing user security access and use of Intranet/Extranet applications and websites
• Ensure privacy of highly confidential information or documents while performing IT services support
• May, on occasion, be required to perform duties other than those specified in this description
• Bachelor’s Degree in an IT business related discipline and/or 2 years of experience in a related position
• Must be able to perform new PC setups, per established guidelines and industry standards, as well as troubleshoot and fix PC hardware/software problems
• Must be available for after-hours support as necessary in supporting critical business systems
• Knowledge base of personal computers and computer networking concepts
• Prior experience with Microsoft Office Suite in a professional setting
• General knowledge base of computer operating systems, including Windows PC OS, Microsoft Server OS and IBM iSeries
• General knowledge base of major software systems, including SAP, JDE One World, BPCS, Vanguard, and Hyperion
• Willingness and ability to travel, as necessary
• Provide technical support and maintain classroom/conference room audio/visual systems and media hardware systems, perform repairs/updates/upgrades as needed
• Provide technical support to students, faculty, and staff with their computing needs, printing, copying, faxing, resolve service requests submitted via Altiris system, and document results
• Recruit and train student workers in classroom media and support technology, collaborate with IT staff at NYIT, NYITCOM at Old Westbury, and A-State University
• Bachelor’s degree required in Computer Science, Management Information Systems, or closely related field
• Computer hardware & software, classroom audio/video technologies, video conferencing, computer networks, Apple devices and apps
• Project Management, A+, ITIL, Microsoft, Apple
• Excellent interpersonal, organizational, oral and written communication skills is required
• Computer networks, servers, virtual environments, Microsoft and Apple hardware and software
• Experience in audio/visual wiring, set-ups, Extron/Crestron programming, and other programs/platform communications
• Manages the hardware life cycle. Procures, configures and installs new desktop computers, laptops, peripherals and mobile devices as required for new and existing users. Supports and repairs existing devices. Receives, tracks and disposes of out-of-service hardware in accordance with established policy and procedure
• Provides support to VOIP and POTS based phone systems
• Maintains clear documentation and status of reported problems within IT project/problem tracking systems and within associated vendor tracking systems
• Installs and configures desktop/laptop computer software using standard procedures
• Develops and recommends procedural changes to improve departmental and organizational efficiency
• Works with and coordinates vendors to troubleshoot and resolve issues
• Tracks inbound and outbound hardware inventory. Maintains inventory of equipment available for re-use as required
• Establishes project timelines, communicates status, oversees user testing, and writes training materials as required
• Oversees small and intermediate sized projects
• Guides end users through troubleshooting procedures; develops troubleshooting scripts for the help desk
• Researches, evaluates and provides recommendations to management on software and hardware being considered for use by Compassus
• Writes, reviews and collaborates on documents written by others that describes installation and operating procedures
• Trains end users or technical support staff in a classroom environment and using Webinar and remote control software in use and support of hardware, software and telephony platforms
• Performs testing of upgrades and enhancements
• Maintains strict privacy standards when handling sensitive company data accessed during operational duties
• May involve infrequent travel in conjunction with satellite office support requirements
• Participates in the Help Desk on-call rotation
• Minimum of 2 years experience in technical support with strong technical troubleshooting and problem diagnosis skills
• A degree or diploma in Computer Science or a related field is a plus
• Industry Certifications preferred, such as ITIL, Network+, A+, Security+, Microsoft Technology Associate (MTP), Microsoft Certified IT Professional (MCITP), Microsoft Certified Desktop Support Technician (MCDST), VMware Certified Associate (VCA), and/or Cisco Certified Entry Networking Technician (CCENT)
• In depth knowledge of Desktop Operating System deployment, configuration, and administration
• Working knowledge of Windows Server technologies (Exchange, Terminal Server, Active Directory, etc.)
• In depth knowledge of Microsoft Office applications and configuration
• Working experience with network configuration and troubleshooting including but not limited to DHCP, LAN, WAN, DNS, IP routing
• IP and POTS Telephony administration, configuration and troubleshooting experience (ShoreTel, VCE, Nortel/Avaya)
• Experience supporting and troubleshooting enterprise software/hardware including Audio Visual, projection and CCTV systems
• Achieve goals/targets defined as IT KPIs and Global Service Desk KPIs
• Show strong performance and development in all planned objectives
• Provide general local on-site and hands-on IT support at our facilities in Ames, also assisting in the resolution of IT infrastructure incidents
• High School Diploma plus 3-5 years of hands-on experience, in similar role (Associates Degree or Bachelor’s Degree preferred – will consider 2 to 4-year degree in lieu of hands-on experience
• Performs a combination of the following technical IT support activities with minimal supervision
• Exceed customer expectations when fulfilling tickets
• Ensure that recycling of expired equipment is not exceeding designated storage area
• Understands and executes defined IT process and standards, including change/incident management, software installation, configuring, etc
• Support Apple Mobile Devices
• May be required to lift/move technical equipment
• Valid Driver/Operator License is required
• Excellent Customer Service experience
• Travel Requirements: 15% between buildings
• The incumbent performs these essential duties and responsibilities
• Monitor data center facilities, networks, systems and telephony infrastructure
• Install compute, storage, and network infrastructure into cages and racks in data centers and co-location facilities
• Coordinate with remote technicians
• Upgrade software/firmware on production hardware during maintenance windows, some afterhours work required
• Conduct conference calls
• Follow documented procedures
• Respond to support requests via email, tickets, chat, phone, etc
• Periodically and rhythmically inspect graphs and charts in real-time
• Participate in rotation of afterhours on-call responsibilities
• Other tasks as assigned, both on-site and in other locations
• Some packing and shipping; breaking down of boxes
• Provide modified afternoon shift desktop and CMS/ERP support in a fast-paced three shift manufacturing environment
• Evaluate, prioritize and respond to staff requests for technical assistance
• Provide technical support to ensure timely resolution of problems
• Assist the System Administrator to maintain all means and measures to ensure integrity, reliability and security of information systems (WAN/LAN)
• Maintain network printers and troubleshoot printing equipment
• Install and implement desktop hardware and software
• Diagnose damaged equipment and repair in-house when appropriate
• Maintain a positive working relationship with all users seeking out ways to improve their productivity by meeting their technology needs
• Demonstrate the ability to use the Internet as a resource for research and troubleshooting
• Demonstrate the ability to learn multiple and custom applications quickly and apply that knowledge
• Degree in related field of study
• Knowledge of Hardware, Networking and Network Operating Systems
• Strong knowledge of desktop Windows 7, 10 and Microsoft Office applications. Familiarity with Microsoft Windows server environments is helpful
• Thorough knowledge of English (both verbal and written)
• 5+ years experience in supporting desktop, LAN and ERP
• Experience with AS400
• Experience with LAN support
• ERP (EpiCore CMS) systems experience an asset
• Demonstrates clear and respectful communication skills in all situations
• Ability to analyze and resolve problems quickly, as well as work independently
• Identifies and adjusts priorities, ensuring that work flow is conducted efficiently. Aptitude for systems support and development
• Ability to work flexible hours as required including shift work
• Recommendations for improvements and enhancements to existing systems
• Technical on site project lead for installations and upgrades of property systems and hardware
• Management of warranties, replacements and upgrades of all hardware and infrastructure
• Plan and budget all aspects of IT environment
• Maintain IT audit compliance
• Technical project manager partnering with site departments to develop criterion for software system implementation, upgrades and enhancements
• Associate of Arts Degree in Information Technology or equivalent levels of certification and/or demonstrated on-the-job skills required
• Must be able to work flexible days/hours – some on-call duty is required
• Minimum of 3 years of professional experience in a similar role, ideally in a manufacturing environment
• Knowledge of MS Office 10 or higher, Lotus Notes, Junos Pulse, iPhone/iPad
• A highly motivated and dedicated team player though also capable of working independently
• Possessing a high sense of responsibility and service orientation, you will be responsive to business needs while ensuring alignment with divisional and corporate standards
• Ideally an understanding of web based solutions that support a manufacturing environment
• Excellent, appropriate and fluent communication skills in German and English
• Naturally flexible, professional and personable and able to take ownership through to resolution" with an interest in supporting continuous process improvement
• Valid German Driving Licence will be required
• Installation and maintenance of PC hardware, software, and printers
• Resolve IT incidents and complete IT requests as assigned
• Utilize a ticketing system to document work on incidents and requests
• Assist in resolution of IT infrastructure incidents as directed by system specialist or engineer
• Identify errors and use root cause analysis to deliver high quality solutions to IT incidents
• Provide IT consultation services to business users by identifying user requirements and delivering solutions that meet business needs while maintaining Danfoss standards
• Use IT systems for change control and project management
• Create high quality documentation of systems, processes, and error resolutions
• Perform off hours support as needed to maintain production performance
• Expect to travel (1-3 times a year) to other Danfoss locations for support, training, etc
• Ensure compliance with security policies as described in Danfoss Corporate Standards as related to PC clients, and other Danfoss IT systems and report any breaches to Danfoss Security
• Communication systems (PBX, Video Conferencing systems, messaging systems))
• Support of non-standard systems related to specific business applications or production lines
• Associates Degree in Computer Science or related field plus 5 years of experience in an IT client or manufacturing support role OR
• Bachelor’s Degree in Computer Science or related field plus 3 years of experience in an IT client or manufacturing support role
• Customer Focus: Develop and maintain strong relationships with the customer and user
• Provide incident & problem resolution, root cause analysis and technical support for the systems
• Ensure equipment is built, tested and delivered within the SLAs
• Monitor system performance to support availability management, capacity planning, backup and disaster recovery planning
• Maintain security of the network by ensuring backups, anti virus, firewall rules and crypto management tasks are current
• Administration duties of a Crypto custodian ensuring the correct policies and procedures are followed
• Plan and coordinates system changes
• Actively participate in continual service improvement initiatives
• Some travel within the UK is expected, and occasionally overseas travel may be necessary
• Evaluates, acts and communicates providing technical support to end users for PC, hardware, server or mainframe applications, as required
• Performs root cause analysis and assists in developing methodology for typical client technology problems by identifying problems, researching, isolating issues and taking necessary action to resolve problems
• Proactively, is available to handle issues that the first and second tier of help desk support is unable to resolve
• Assists in the maintenance and tracking of document configuration standards for all hardware, operating systems and application software utilized by the company. By accomplishing this, ensures excellent communication with IT resources, internal/external customers, consultants and support resources
• Monitors/initiates orders, ships and receives equipment, monitoring warranties, schedules maintenance, and performs other service related items while ensuring documentation is updated at all times
• Provide professional and appropriate verbal and written information to users ensuring issues are completed in a timely manner
• Manages the tracking as well as performs post-resolution follow-ups to help requests
• Prioritizes the assignments at hand even in less structured situations
• Effectively handles multiple projects or tasks at the same time and completes them within a set time frame
• Understands personal strengths and development needs; initiates self-development actions; seeks and shares job-relevant learning, developmental experiences and feedback to enhance performance; encourages others to take personal responsibility for continual learning and skill growth; shares knowledge with team
• Fosters cross-functional and cross business teamwork; builds and promotes morale; works efficiently and effectively on teams to meet customers’ needs; meets all team commitments; consistent and intense commitment and willing to go above and beyond as necessary but also willing to do low profile, non-challenging work to get the project completed
• Builds strong working relationships with other IT Technicians to ensure seamless service, and builds strong working relationships with internal service groups to provide the highest quality service to end users
• Regularly communicate with supervisor work progress, concerns and questions
• 3+ years of experience in a help desk, service desk or desktop support environment; experience in installation and configuration of Windows networking; basic knowledge of LAN/WAN and related experience in Ethernet, TCP/IP, etc
• Expert in Windows Server 2003/2008 in an enterprise domain environment, intermediate TCP/IP support knowledge, configuration in Windows clients, troubleshooting as well as networking and telecom skills a plus
• Experience supporting Office 2010, Active Directory, Intel-based desktop/laptop hardware, MS Windows operating systems on workstations, laptops, mobile devices, VPN, Network Devices, LAN connectivity, etc
• Demonstrates strong logical thinking, problem solving skills; comes to a good solution quickly and accurately
• Ability to effectively multi-task in a high-activity, high performance atmosphere
• Strong organizational, time management and the ability to build rapport and elicit problem details from customers
• Displays strong report writing, business correspondence and suggests policy/procedures in a clear and concise manner
• Experience working in a team-oriented, collaborative environment with strong customer orientation as well as possess ability to work independently and remain calm during periods of high stress and challenging situations.
• Must be self-motivated and willing to set realistic aggressive goals and timelines with a willingness to do whatever it takes for client satisfaction
• Availability for on-call support of on-site and remove users at any time, if necessary
• Fluent in English, oral and written
• Ability to adjust schedule and travel to meet business needs
• Responds to telephone calls. Remedy tickets and emails for technical support
• Records all problems reported and resolutions within the Remedy tracking system
• Deploys new desktops, laptops, printers, phones, and other hardware
• Evaluates PC software
• Install/Update PC software and hardware (i.e. McAfee virus scanning software)
• Images existing machines for redeployment
• Troubleshoots all user-end type problems
• When needed, consults with Level II IT Technicians
• Is part of the Help Desk Team and may be required to answer incoming telephone calls to the DHIFS Help Desk
• Associate's degree (A. A.) or equivalent from two-year college or technical school; or six months to one year related experience and/or training; or equivalent combination of education and experience
• Undergraduate degree in Computer Science, Mathematics or Business. Experience may be substituted on a year for year basis. A+ certification a plus
• Two or more years of PC hardware and software experience
• Must be knowledgeable of Windows 2000
• Must be PC and LAN literate, detail oriented with good analytical and organizational skills

Branch IT Technician Resume Examples & Samples

• Conduct on-site repairs for internal customers in a Windows and MAC environment
• System imaging and deployment, refresh and upgrade projects
• Basic networking support, i.e., Cat-5 cabling, router and switches
• Leverages advanced skills to resolve moderately complex technical issues
• Participates in problem resolution, data entry, data tracking and issue follow-up
• Produces solutions that fulfill requirements within budget and schedule constraints
• Serves as point of escalation for IT Technicians and escalates issues to senior members of the team
• Works with project stakeholders to gather, document and maintain project requirements, scope, project schedules and implementation plans
• Analyzes, interprets and reports system status and problem issues
• Evaluates, analyzes, and addresses the technical and organizational impacts of new service deployments and changes to existing infrastructure services
• Responds to, resolves and minimizes adverse impacts to the business caused by errors in the IT
• Participates in the development of end user training materials
• Provides after-hours support as required and/or on call as required
• Travel to Ministry sites
• Other Duties as requested or required
• Healthcare experience
• Coordinates the configuration and installation of all hardware/ software for all departments. This activity includes vendor interface for the delivery of equipment
• Make on the spot decisions as to the location of equipment
• Coordinates the training of field-level key personnel in the use of all equipment and problem determination procedures associated with the equipment
• Coordinates the installation of all "in-field" computing equipment
• Coordinates the installation or de-installation of all equipment in existing remote sites per requests from field operations
• Onsite and remote installation and configuration of all IT hardware and perform on-site preventive maintenance, according to established company guidelines and standard operating procedures
• Maintain appropriate equipment inventory
• Coordinate IT repairs with approved third party vendors
• Utilize current ticket system to document work efforts and ensure timely resolution of all issues
• Follow appropriate policy and procedure to configure the desktop environment for all field equipment
• Troubleshoot mobile devices and IOS devices
• Detect and remediate viruses and malware on IT hardware
• 1 – 2 years’ related experience including networking & IT support
• CompTIA A+ Certification preferred
• Adhere to company policies for Infection Control
• Install/maintain third-party software packages as required
• Responsible for diagnosing and responding to customer service and technical support issues in-person, telephonic and e-mail discussions with customers
• Conduct problem identification, troubleshooting, research, isolation, resolution, documentation and follow-up to the customer’s satisfaction
• Assists engineers in the building, deploying and maintaining of customer systems nationally
• Performs some after-hours emergency technical support via telephone and computer systems
• Experience with SQL Server database is a plus
• Experience with Firewall/Router configuration of Sonicwall equipment is a plus
• Installation of Windows Server 2008R2/2012, Windows 7/10 in domain environments
• Installation and configuration of SQL Server 2008 or 2012 or 2014
• Hardware and software problem resolution across all client services
• Telephony: mobile and fixed
• Video Conferencing
• New software installation
• Equipment performance issue
• Support business applications to ensure compliance with corporate standards
• Maintain/Update Business Unit hardware inventory to comply with asset management standards
• Handle incoming IT Service Requests to ensure computer user inquiries are addressed in a timely manner
• Support the use of printers, fax machines, copiers and multi-function machines to maintain operational readiness
• Build out new laptop and desktop systems to comply with asset rotation and retention policy
• Install appropriate business applications in compliance with corporate standards
• Physical setup and deployment of computer systems, monitors, printers and other peripherals to ensure seamless operation of business function
• Train and orient users on use of hardware and software to maintain an educated and efficient workforce
• Utilizes an automated Service Request Tracking System to maintain assigned tasks and priorities. #LI-ML1
• Minimum 0 to 1 year relevant experience in network and/or PC support environment
• Learns to use professional concepts. Applies company policies and procedures to resolve routine issues
• Works on problems of limited scope. Follows standard practices and procedures in analyzing situations or data from which answers can be readily obtained
• Normally receives detailed instructions on most work
• Working knowledge of the Microsoft Office Suite
• Working knowledge of Microsoft Outlook
• Good Organizational skills
• Excellent Customer service and interpersonal skills
• Ability to abide by Granite’s Code of Conduct on a daily basis
• Commitment to conduct Branch IT operations in a manner consistent with Corporate IT policies, procedures and standards
• Practical knowledge of standard business practices
• Ability to work both collaboratively as a team player and independently as required
• Demonstrate a high degree of patience with an ability to work with all levels of management and staff
• Ability to learn new technologies and systems quickly
• Demonstrate strong time management skills and consistent follow through
• Travel to plants, satellite offices and job sites may be required occasionally with some extended daily and weekend hours
• Resolving level one and two end-user problems
• Creating and supporting user accounts & maintenance
• Supporting Central Tech groups in their endeavors
• Receive, record, resolve and follow up on end-user problems or system malfunctions with desktop and portable computers and peripheral equipment and application software
• Maintain records of problem reports, resolution and follow-up in the IT helpdesk software application
• Must be a minimum of 21 years of ag
• Bachelor's degree (B.A. /B.S.) in computer technology or related field from four-year college or university; one to two years related experience or training; or equivalent combination of education and experience, preferred
• Must be highly proficient in all Microsoft applications (Excel, Access, Word)
• Three years of work related experience in desktop computer support in a large network environment
• Relevant technical certifications or documented vendor training is preferred
• Additional demonstrable knowledge or experience in other IT related areas is preferred, such as IBM iSeries/AS400 operations; Microsoft SQL Server; Cisco LAN/WAN administration; and converged voice/data networks (VOIP)
• Strong customer service and interpersonal skills are required
• Must be a highly motivated self-starter who is eager to contribute to overall departmental and company success
• Must be willing to share night-and-weekend on-call duty as part of the IT department team
• Ability to define problems collects data, establish facts, and draw valid conclusions
• Employee must be able to qualify for licenses and permits required by federal, state and local regulations
• Employee could be exposed to an environment containing unrestricted second hand tobacco smoke
• Physically mobile with reasonable accommodations including ability to push, pull, carry and lift up to 25 lbs., and the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces
• Maintain the process and implementation of the IT system for maximum efficiency and effectiveness
• Define future requirements and coordinate with the Maintenance Manager for installing system improvements on the basis of technological developments
• Maintains system with provision for continuity of operations during any disaster recovery if other emergency situations
• Maintain, implement and commission software on PLC and PC based automation systems with particular focus on Advanced Process Technologies and Automation Systems networks
• Provide engineering skills to support the development of processes, networks and network management systems
• Provide technical computing skills to assist the implementation of intranet strategies
• Maintain an up to date personal engineering knowledge of advances and trends in technologies
• Willingness to be on call and to work long hours if necessary in case of serious network malfunction
• Good understanding of existing network programs and capabilities
• Ability to work side-by-side with maintenance
• Display a willingness to learn
• Computer Science Degree preferred but not required
• Drug testing / background must be cleared
• Attains exposure and knowledge of Sirius’ Service Desk, IT Operations & Infrastructure, Application Development, and Application Administration and Support areas
• As directed, assists with tasks in the above areas
• Develops and demonstrates traits consistent with business-focused IT Services that is customer-driven
• Performs other duties and projects as needed to support the team

Junior Shipboard IT Technician Resume Examples & Samples

• Perform diagnostics on local and shipboard Active Directory Replication
• Conduct server maintenance, backup and restore as required
• Perform documented troubleshooting and disaster recovery of all servers
• Maintain domain accounts for local and remote users
• Perform remote diagnostics on shipboard servers
• Provide assistance to shipboard personnel in response to trouble calls assigned by the MSC Global helpdesk
• Support MSC Integrated Ship Network System (ISNS) Common PC Operating System Environment (COMPOSE) equipped ships in the importing and exporting of comma separated value (CSV) files, e.g. SimpleSync

Entry IT Technician Resume Examples & Samples

• Working knowledge within IT
• Education in IT related field , passion for new technology
• Desire to work with cutting edge technology and hardware

IT Technician OVO Resume Examples & Samples

• Support all tour employees with incidents, requests and IT requirements
• Act as technical reference with regard to all Cirque computer systems
• College-level diploma in IT or a related field
• Minimum five years’ relevant experience, preferably in a touring environment
• Excellent proficiency using Microsoft Windows XP and 7, Microsoft Office 2007 and 2010, and Symantec Antivirus
• Knowledge of a server environment and management of its components (routers, access points, switches, VLAN, VPN, DHCP and DNS)
• Flexibility, self-reliance and good team spirit
• Ability to quickly adapt to unexpected situations, variable schedules and tight deadlines
• Fluency in English, spoken and written, essential; fluency in French an asset
• Availability to tour full time and work in foreign countries
• 2+ years practical experience in hardware/software technical support position
• Networking and communication understanding
• Microsoft Windows operating systems (Win7, Win10) software installation, configuration and troubleshooting
• Apple MACOS systems
• Autonomous, organized, teamwork spirit
• Good English (spoken and written)
• Provides support to all retail locations and departments to include technical computer related problems, networking and peripheral communication issues reported by store managers and/or district managers. This includes fuel dispensers, computer hardware, EPOS hardware, networking hardware as well as the operating systems and back office PDI/RMS software. Requires working directly with store and Retail Accounting personnel in all levels. Travel required on an as needed basis. Monitoring store network connectivity and addressing outages. Will be subject to on-call scheduled and unscheduled events
• Assists in projects, work, to include new locations by installing hardware and software on all equipment needed to create a complete store. Assist in software upgrades to EPOS equipment and back office PC's at over 260 retail locations. Travel required on an as needed basis
• Performs other related duties as assigned or requested. Must have strong organizational skills in order to maintain equipment inventory, rotate stock and track mileage
• Must be able to learn and complete certification on all Gilbarco EPOS equipment and peripheral equipment as needed
• Will need to be able to quickly and effectively trouble shoot and correct all revenue generating issues in order to minimize impact to retail locations in a 24/7 environment
• Minimum one week after hours on-call and one weekend a month on-call required
• Good understanding of desktops, pc and laptop
• Good analytical skills and ability to solve technical problems across different platforms
• Team player and excellent interpersonal skills
• Ability to demonstrate effective communication skills, both written and verbal, to all levels within the organisation
• ‘A’ level or equivalent in a related field e.g. Information Technology
• Ideally certified industry courses e.g. MCP, MCSA or similar
• Ideally experience in remote deployment technologies (SCCM, LANDesk etc)
• Ideally experience in Supporting users in a Citrix environment
• Experience of supporting Microsoft Office, Outlook or Lotus Notes
• Full UK driving License
• Resolve computer related problems reported by Retail SBU including hardware, software, and as well as the operating system
• Make decisions on personnel actions hiring, terminations and promotions, etc. Assign personnel to project and direct their activities. Reviews and evaluates work and prepares performance reports. Confers with and advises subordinates on administrative policies and procedures, technical problems, priorities and method
• Support all Retail I/S equipment from simple repair to complex solutions using individual talents/or those of various vendors. Work on all moderately complex systems and software
• Provide input to policy level directions regarding standards for Retail PC hardware and software products and applications. Study and project Retail IS PC and POS resources and allocations needed
• Monitor and maintain appropriate inventory levels of hardware to support service calls and projects
• Perform tasks, trouble shoots and repairs computer systems, peripheral equipment and POS systems located at sites in Arizona, New Mexico, Colorado, California, and Minessota
• Assist in managing, troubleshooting and repairing credit card network issues software and hardware
• Travel required to upgrade software and/or hardware on an as needed basis
• Ensure all Retail IS Technicians are properly trained on all Retail applications and hardware

Related Job Titles

Tech Resume Guide (+11 FAANG examples that worked)

Acceptance rates for jobs at the FAANG tech companies tend to be under 1% . As you can imagine, most candidates don’t get past the resume screening.

To increase your chances of getting to interview stage, use our step-by-step guide to writing a top technical resume/CV.

Get tips and expert insights from tech recruiters including 11 REAL EXAMPLES of tech resumes that earned candidates offers or interviews at FAANG companies such as Google and Meta .

Here’s an overview of what we’ll cover:

1. 7 golden rules for tech resumes (from FAANG recruiters) 2. 6 key skills for your tech resume 3. 11 examples of tech resumes that worked for Google, Meta, etc. 4. Tech resume template 5. How to write a tech resume that gets you into FAANG (section-by-section)

Let’s get into it.

Get expert feedback on your resume with tech ex-interviewers

1. 7 golden rules for tech resumes (from faang recruiters).

We asked Cody (top tech recruiter, ex-Google now at LinkedIn) and Candace (career and resume expert) what advice they'd give to someone writing a resume to get into FAANG or similar.

They've helped a LOT of people get into FAANG and they evaluate tech resumes every day, so they know what they're talking about. This is what they came up with:

Tip #1 Answer recruiters' questions immediately

There is one thing that all recruiters and hiring managers want to know immediateley: years of role-relevant experience. 

And if you're applying for a management role, they'll also want to see how many years of management experience you have.

So, make it easy for them.

" Us recruiters are lazy. Don't make us dig around for the key info, we want to see if you meet the job requirements in the first 10 seconds! " says Cody.

To do this, you could include some bullet points with this key information at the top of your resume. Which leads us to the next point...

Tip #2 Consider a non-traditional structure

The layout we recommend in section 4 is the traditional one, perhaps the safest. But it's not obligatory. 

Cody prefers using two bullet-point summaries at the top of your resume to pack in the key information and your most impressive career achievements.

" The top of the resume is the prime real estate. Put the shiny bits, your best achievements, up top. That way you've got a better chance of grabbing the recruiter's attention. "

This is what it looks like on page 1 of his resume:

Click to watch Cody's full explanation of this non-traditional resume format.

Tip #3 Avoid using design features

Unless you’re a product designer, and so there really is no upside to using a fancy resume design. It won't impress recruiters and, in a worst-case scenario, could actually prevent your resume from being properly processed.

" Design features like pictures, columns, photos, etc. can prevent ATS systems from correctly scanning your resume " says Candace.

You should also avoid including your photo in your resume, as this goes against employment and discrimination laws in most countries, and is another potential problem for ATS systems.

Tip #4 Be explicit about the locations you’re open to working at / remote

So many people fail to do this. But if FAANG recruiters are going to approach you for roles, rather than the other way around, they'll need to know the locations you're available to work at.

If you're willing to relocate for the right role, make that clear in your resume. So, instead of putting "San Francisco" under your name next to your email, maybe you put "Locations: San Francisco| Remote| Hybrid within a 30-mile radius of Bay Area".

Tip #5 Cut out all waffle

Recruiters like Cody and Candace see so many personal statements or 'objective' sections at the top of resumes which take up valuable space without saying much at all.

" Everything on your resume needs to be specific ", says Cody. " Putting Experienced engineer passionate about making great products" doesn't tell me anything. It's wastes both space and seconds of the recruiters time. You've got to be more specific. How many years experience? What great products have you made? "

Tip #6 Numbers tell a better story

This is worth repeating again and again: quantify your achievements. All the most effective resumes are packed full of metrics and numbers that put achievements in context.

"Especially in engineering but honestly this advice is for many careers spanning many industries, we have to tell our story through data and numbers. Words can tell a story but numbers tell it way better" says Cody.

So, if you launched an app, say how many downloads it got. Or how many days ahead of schedule you launched. If you managed a team, say how many people were in it. Without numbers, your achievements are hard to evaluate.

Tip #7 Use a skills section to include keywords for your role

You don't want to jam your resume full of keywords, but with ATS systems increasingly used, it is important to make sure your resume mentions the necessary skills, tools and technologies. Candace says that a skills section can be a great place to list all these very efficiently.

"A "Skills" section can help recruiters quickly see if you fit their requirements, and is also a great way to get keywords into your resume. You could also consider a ‘technology snapshot’ type section if the jobs you’re applying for require experience in specific technologies."

2. Key skills for your technical resume ↑

The exact skills that you'll need to focus on in your resume will obviously depend on your role and the job description. But there are some key skills that are important in any tech resume:

1. Leadership skills, even if you're not applying for a leadership role. Recruiters and hiring managers want to see that you can have what it takes to become a leader if you're not one already.  If you haven’t got many strong examples from your work experience, try to find examples from personal projects or university (if recently graduated). 2. Communication skills are desirable even for very technical roles. Try to include experience of working with cross-functional teams. If you're applying to a management role, demonstrate that you have experience aligning different stakeholders.

3. Data analysis skills. If you're an engineer, you'll work with data when optimizing performance, debugging, enhancing user experience, and monitoring software applications. Meanwhile, if you're a product or program manager, you'll need to use data to make crucial decisions in line with business objectives. Make your resume data-driven by quantifying success on past projects in terms of key metrics.

4. Facilitation skills. If you're applying for a management role, you need to show you'll be able to help your team progress, removing obstacles and solving blockages. It’s not always easy to get into this kind of detail on a resume, but try to include an example that shows how you unblocked a project, took preemptive action to avoid a bottleneck, or improved a process. 5. System design skills are usually needed for engineering roles at FAANG. You'll need to be able to discuss engineering architecture and make decisions relating to efficiency, scalability, and performance. So if you have any experience in designing systems, or related experience, make sure it’s prominent on your resume.

6. Engineering skills.  This is obvious if you're an engineer, but can also apply to non-technical roles: companies such as Google expect product managers to have solid engineering chops: you’ll want to show that you can understand the sorts of problems that engineers face and are able to consider technical trade offs with them. Some companies will ask PMs for basic coding skills.

Demonstrating these skills on your resume should signal to recruiters and interviewers that you have the right capabilities they're looking for.

Right, let's see some example resumes.

3. Eleven examples of tech resumes that worked for Google, Meta, etc. ↑

Before we start guiding you on how to write your resume step-by-step, take a look at some real examples that got their owners interviews at FAANG and other top companies.

You'll notice they follow different formats, and none fully follow the guidelines we set out below in section 5 . We think this shows two things:

• there's many acceptable ways to write a resume
• your resume doesn't have to be perfect, as long as it demonstrates your skills and achievements effectively.

Let's take a look.

3.1 Tech resume example 1 (Amazon SDE)

The candidate, let's call him Sunil, got interviews for a Senior Software Development Engineer role at Amazon with this resume.

Here's our feedback on this resume:

• Experience : We had to blank them out, but Sunil had worked for some really top tech companies. This is what makes the resume really strong. 
• Quantifying impact: Sunil could perhaps enhance his resume by better quantifying his actions and demonstrating their impact. For example, he says he "Revised Telemetry dashboards to improve signal-noise ratio". How much did he improve it by? Including specific metrics more often would take this resume to the next level.
• Key skills: Sunil lists key skills and tools that were likely listed as requirements in the job description. This makes a recruiter's life easier.

3.2 Tech resume example 2 (Amazon SDM)

The resume below is from "K". It got her interviews for an SDM role at Amazon.

• Adapted for target company: K knew that her experience with AWS Cloud engineering would be important to Amazon and so she puts it right at the top.
• Tools & technologies: K demonstrates experience with a vast number of engineering technologies.
• Length : This is a 4-pager! She got the interview anyway, but K would have helped recruiters by cutting it to two pages.

3.3 Tech resume example 3 (Google SWE)

This is a great example of a strong fresher FAANG resume. It got "Ana" interviews at Google despite having almost no professional experience.

Here's what Ana does well on this resume:

• Education first: Ana doesn't have much work experience so she starts with Education, detailing specific topics in both her undergraduate and Masters courses.
• Projects: As a fresher candidate, Ana does well to list some relevant Projects to fill the gap where more experienced candidates would list recent employment.

3.4 Tech resume example 4 (Meta EM)

The resume below successfully got Dario (not his real name) into Meta, after he worked with coaches on our platform to ace the Meta EM interviews .

• Highlights only : Every bullet point is impressive. Dario no doubt had plenty more achievements he could have included, but he cherry-picks the most impactful and packs them all into one page.
• Quantified impact : Dario uses numbers to clearly demonstrate the impact his actions had. He always uses at least one metric.
• Skills : Without taking up much space, Dario lists key EM skills and tools that he's experienced with, for the benefit of both recruiters and Applicant tracking systems.
• Action verbs : See how many of the top bullet points begin with "Launched". This helps Dario immediately convey that he played a key role in these big product launches. Elsewhere on the resume, he begins with other powerful verbs: "Grew", "Built", "Founded", "Reduced"."
• Consistent formatting: Dario doesn't try to do anything clever with the resume's design, but he makes sure the formatting is 100% consistent. The layout is simple and easy to read, and the use of green for the role titles works well.

3.5 Tech resume example 5 (Twitter/X EM)

This is another real example from an engineering manager. The candidate used it to get an offer from Twitter, now "X.com".

Note that some details have been anonymized in order to protect the candidate's privacy.

The candidate communicates his work achievements in a way that is very clear to understand. He does this via:

Action verbs :  the candidate starts each sentence with a powerful action verb that reflects key EM responsibilities and skill areas

Quantifying achievements : he provides metrics to make his achievements measurable and specific.

Evolution of skills : he lists the skills he used in each position, to show how he has evolved and which skills he has used most recently

3.6 Resume example 6 (Walmart, Deliveroo EM)

This resume got Biswajit interviews at Deliveroo and AppSmith as an engineering manager. It also earned him interview invitations from Walmart and Veeva.

Here's what stood out for us on Biswajit's resume:

• Quantifying achievements: Biswajit is very detailed and specific in quantifying his achievements. For instance, he talks about building a "32-member team" with a "91% retention rate", which is more powerful than a "large team" with a "high retention rate".
• Key skills for the role: Throughout the document, Biswajit demonstrates key engineering manager skills; developing a team, cross-functional collaboration with different stakeholders, setting goals, building roadmaps, etc.
• Brevity: Biswajit does well to fit his resume onto 1.5 pages, despite having 16+ years of experience to talk about.

Click here to see more engineering manager resume examples and tips

3.7 Example resume 6 (Google TPM)

This candidate, let's call her Nadia, got a Technical Program Manager job at Google with this resume.

Nadia communicates her work achievements in a way that is very clear to understand. We've highlighted some of what she does well:

• Explanation: her previous company may not be well-known to the recruiter, so she adds a brief explanation.
• Action verbs: the candidate starts each sentence with a powerful action verb that reflects key TPM responsibilities and skill areas.
• Quantifying achievements : she provides metrics to make her achievements measurable and specific.
• Key skills for the role: Agile methodology was listed in the job description so the candidate made sure to include it near the top.

Click here to see more TPM resume examples and tips

3.8 Tech resume example 8 (Google front-end developer)

The resume below is from "Lana". It got her interviews for a front-end developer role at Google.

• Skills: Lana lists her relevant hard skills in a way that's very easy for a recruiter to understand at a glance.
• Languages : Don't make the mistake of thinking languages aren't relevant for a technical job. Lana's five languages signal that she's a strong communicator and helped her get an interview.
• Impact : Lana doesn't include examples of impact and results that she's achieved at work. Doing so would have greatly improved this resume.

3.9 Tech resume example 9 (CrunchyRoll Android Developer)

This resume got Sam (not his real name) interviews at CrunchyRoll for a Senior Android Developer position.

Here's what we liked about Sam's resume:

• Structure : Sam lists his technical skills, including programming languages, at the top.
• Impact : His work achievements are mostly well-quantified. E.g. 'increasing... downloads by 80% in 2 months."
• Action verbs : He always starts the bullet point with powerful action verbs such as "Created", "Designed", "Fixed", etc.

3.10 SWE resume example 10 (Audible, iOS engineer)

The below resume belongs to Jerry, an iOS engineer who at the time of writing was interviewing at Audible.

3.11 Amazon software development manager resume (expert)

The resume below is from an Amazon SDM who is also a interview and resume coach on our platform. It's not the resume that got him into Amazon, rather it's his current resume.

Here's what our coach, let's call him Amar, does well in this resume.

• Quantified impact : He gives specific numbers and metrics to clearly state the impact of his achievements.
• Clarity : Most of the bullet points are 1 line, maximum two. There is plenty of white space and it's extremely easy to read and understand.
• Open-source contributions : It's great to include these on a resume as it shows you're passionate about engineering and suggests a collaborative mindset.

4. Tech resume template ↑

Unlike the examples listed above, this is not a real resume. Instead, it's an amalgamation of the many high quality resumes that candidates have shared with us before going on to work at Google, Meta, Amazon, etc.

It belongs to an imaginary mid-level software engineer called Karl, but you can follow the overall structure no matter what you're role is.

Click here to download this tech resume template as a PDF

Click here to open this tech resume template as a google doc

Right, let’s take the first step in building a tech resume that's good in enough to get into FAANG.

5. How to write a tech resume that gets you into FAANG (section-by-section) ↑

Now that you’ve seen examples of what you should be aiming for, as well as some key tips, let’s go through the resume-building process, step-by-step.

5.1 Study the target company and job descriptions

Before you start writing or editing your tech resume, our tip is that you do some research.

Find a job specification for the sort of FAANG role you’re targeting, read it thoroughly, and use it to shape your resume in the following ways:

• First of all, work out what type of tech profile is the job description is looking for. Which skills will be most crucial for the role? Prepare to adapt your resume’s content accordingly.
• Zoom in on a few of the responsibilities in the job description that you think are most important. Search for specific examples from your past that demonstrate experience in doing the same thing or something very similar. Find the numbers to back it up where possible, so you’re ready to include this information in the work experience section later on.
• Take note of the language used in the job description so you can, where appropriate, match specific verbs and phrases.
• Research the company. For example, imagine you’re targeting a SWE role at Meta. Meta has 6 core values , so you’d want to make sure that your resume transmits these values too, or at least doesn’t contradict them. That could mean including a volunteering activity under Interests to show that you like to "build social value."  Follow the same logic if you’re applying for Google or Amazon.

Does all this mean you’ll need a different iteration of your resume for every tech job you target? 

Ideally yes, but there will be a lot of overlap, so usually you’ll only need to make a few strategic edits.

5.2 Choose a design

The design of your resume should have one objective: to convey as much information as possible in a way that is clear, easy to digest, and professional. Use our resume template as your template, and you’ve already achieved that!

Some people add a second objective: to demonstrate strong design skills to stand out from the crowd and impress the recruiter.

However, some recruiters might even be put off by a “creative” or unique design and, in a worst-case scenario, it could prevent your resume from being properly processed.

Keep it clean and simple. You should also avoid including your photo in your resume, as this goes against employment and discrimination laws in most countries, and is another potential problem for ATS systems.

5.3 Choose your sections

There are lots of ways to write a resume and the exact sections you include are up to you. We recommend using the following sections for a tech resume because we know this approach works for companies such as Google, Meta, and Amazon, for both junior and experienced candidates.

• Personal information
• Work experience
• Skills/Tools
• Interests/Extracurricular

You may want to tweak the order. For example, if you’ve just graduated or have just a year or two of experience, Google recommends starting with your education section.

5.4 Start writing!

The good news is, you don’t have to get it perfect first time. A strong resume is usually one that is re-written and tweaked multiple times.

We’ve spoken to tech recruiters to get guidance on how to write up each section. Let’s take a look.

5.4.1 Personal information section

This section is not the place to try and impress. Just make sure you get your key details across as concisely as possible.

• Use a bigger font for your name than for the rest of the section to make it stand out
• Include your name, email address, phone number, city/county you live in
• Ideally, include a link to your LinkedIn profile (or Github if you have an engineering background)

DON’T:

• Title this section. It’s not necessary in this type of layout, so save the space
• Include a street address, it’s unnecessary and unsafe
• Include a photo, date of birth, or gender, unless specifically requested to do so
• Label each piece of information e.g. “email:”, “tel:”, etc. It’s obvious what they are, so save the space

5.4.2 Work experience section

This is probably the most important part of your resume to get right, and the easiest to get wrong. Many candidates think that their work experience speaks for itself, and simply list their role and a few of their main responsibilities.

However, we recommend a much more powerful approach.

Instead of listing responsibilities, you need to talk about actions. This means starting each bullet point with an action verb. These verbs should relate to the key skills from section 1 that companies look for in tech resumes (Leadership, Communication, Facilitation, Data analysis, etc). "Executed," "Unblocked," "Led," and "Delivered" are some good examples of such verbs.

Choosing actions that are relevant to the essential tech skills will also mean that your resume contains the keywords that recruiters (and sometimes Applicant Tracking Systems) will be looking for.

You should also focus on the results of what you did and quantify them as much as possible to highlight the tangible contributions you have made. Ex-Google SVP Lazlo Bock talks about a common method for doing this that you might find helpful, called the “X, Y, Z” formula :

“Accomplished [X] as measured by [Y] by doing [Z]”.

For example, “Decreased server response time by 30% by implementing machine learning implementation”.

Finally, balance can be very important if your target role is multi-faceted, such as engineering manager, or TPM. If so, try and demonstrate a range of skills in the work experience section.

• Use reverse chronological order, putting most recent employment at the top
• Use present tense verbs (e.g. "Lead, Coordinate, Execute") in your current position (except for completed achievements), and past tense verbs for past positions  and completed achievements (e.g. "Led, Coordinated, Executed")
• If you're an engineer, consider including the programming language you used for each project ( Google's recommendation )
• Describe your actions and what they achieved
• Include metrics to quantify what your actions achieved where possible
• Study the language of the job description and where appropriate, match it
• Make sure you’ve naturally included several relevant keywords
• Demonstrate a balance of skills

DON’T

• Be shy and humble. Now is not the time!
• Just put your responsibilities
• Go so overboard with numbers that it looks like a math problem. It still needs to be easy to read
• Include lots of buzzwords just for the sake of it

5.4.3 Education section

This section should be extremely concise and clear. Hopefully your educational achievements can do the talking for you, as all you can really do here is present the necessary information with the right level of detail.

Note that if you have recently graduated and only have internship experiences instead of relevant work experience, this section should follow the Personal Information section, and you may want to go into a bit more detail. Otherwise, you can include it after work experience.

Follow the tips below to make sure you get it just right.

• If you have multiple degrees (e.g. a BA and an MBA), you should write a subsection like the one above for each degree, starting with your highest level of education first (e.g. your MBA)
• For each degree, include the name of the degree, university, and dates in the headline. If you’re a recent graduate, you can also list any subjects you have taken that are relevant to product management (e.g. design, coding, entrepreneurship, data analysis, etc.)
• List your grades (e.g. GPA) as well as results of other standardized tests you have taken (e.g. SAT, GMAT, etc.) that demonstrate your intellect
• Detail any awards and scholarships you received at university level and most importantly how competitive they were (e.g. two awards for 1,000 students)
• If you don’t have much tech work experience you might want to include tech bootcamps (e.g. General Assembly) and link to your projects, or online courses (e.g. Udacity)
• Panic if you don't have a degree. You don’t have to have gone to college to get into a FAANG company. Instead put your high school grades and any relevant educational qualifications you gained after school
• Include high school experience if you've already graduated
• Include your thesis / dissertation unless you're a fairly recent graduate, in which case you should summarize the topic in a way that's VERY easy to understand

5.4.4 Awards and Leadership section

We've labelled this section "Awards & Leadership" instead of "Extracurricular" section for two reasons:

1. Google uses it as its recommended resume template ( see here )

2. Extracurricular activities are less important for technical roles like software engineer.

The more experience you have, the easier it should be for you to find two or three strong bullet points that demonstrate leadership (outside your day-to-day work) or awards.

If you haven't won any awards or can't think of any strong leadership examples outside your day-to-day role, then consider leaving out this section entirely.

• Put awards in context. E.g. "1st out of 22 applicants".
• Consider leaving this section out if you're lacking content.
• Use awards from school or university if you graduated more than ten years ago
• Include weaker achievements (e.g "employee of the week") just to fill space

5.4.5 Additional Skills & Interests section

A technical resume needs to show that you're adept at using a wide range of tools, methodologies and technologies. Listing them here can make it easy for a recruiter to quickly check you meet their requirements.

• If you need to save vertical space, list skills in sentences rather than  bullets
• Include generic, uninteresting things that everyone likes doing, like “watching Netflix” or “hanging out with friends,” as interests
• List basic skills that almost everyone has, such as "google docs" or "Ms word".

5.5 Proofreading and feedback

Don’t skip this step! Use a grammar checking tool and then proofread until it’s perfect. This is harder than it sounds because multiple reviews and tweaking after the initial proofread can easily create new hard-to-spot errors. The only solution is to proofread again after each tweak.

We recommend saving as a pdf file unless the job description says otherwise, and checking it opens properly (with the correct formatting) on a Mac or PC.

Receiving feedback is also important. Share it with a friend or partner, and they’ll be very likely to see mistakes that you haven’t noticed. Of course, if you can share it with an experienced tech recruiter / interviewer , that can give you a big advantage over other applicants.

• Proofread from top to bottom and then read it in reverse to check spelling
• If you’ve tweaked it, proofread again before sending
• Check the file opens properly on Mac and PC
• Get feedback on it before sending
• Send it with typos. Your resume is your product!

6. Your tech resume checklist ↑

Almost ready to send your technical resume? Use this checklist to make sure you’re following the best practices we’ve recommended above.

If you can answer “Yes” to every question, then you’re ready to hit "Apply" or upload it to a popular technical jobs site.

• Does your resume present you as the type of candidate the job description is looking for ?
• Is it just one page? If not, do you have the experience to merit 2 pages?
• Is the formatting 100% consistent and neat?
• Is there enough white space to breathe?

Personal Information

• Have you checked your contact details are correct?
• If you're an engineer, have you listed your programming languages?

Work Experience

• Have you talked about your actions rather than your responsibilities?
• Have you quantified the impact of your actions?
• Have you demonstrated a range of relevant skills?

Awards & Leadership

• If you graduated >10 years ago, are your examples post-university?

Skills & Interests

• Have you listed all the programming languages and relevant tools you’re familiar with?
• Do your interests make you stand out from the crowd in some way?

Proofreading and feedback

• Have you proofread since you last edited it?
• Have you received any feedback on your resume and updated it?
• Have you saved it as a PDF to make sure it displays correctly on all devices?

Did you say “Yes” to every question? Well done! If you’ve used all the tips in this article, then your resume should be in good condition and will give you a fighting chance of getting that interview.

7. Is your resume good enough for FAANG? ↑

If you're going for one of the top tech jobs, having a resume that's "fine" may not be enough. To get your tech resume from "fine" to "outstanding" usually requires feedback from someone who really knows their stuff - as in an ex-recruiter or manager at one of the top companies.

We know it's hard to get access to those types of people. That's why we've created a resume review service, that allows you to get immediate feedback on your resume with a top recruiter/coach of your choosing. Take a look !

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Inside Sales Account Manager

Technical Account Manager

Graphic Design Manager

Sales Manager

Regional Sales Manager

Hotel Sales Manager

Automobile / Car Sales Manager

Retail Sales Manager

Accounting Manager

Retail Manager

Supply Chain Manager

Nurse Case Manager

Case Manager

Mental Health Case Manager

QA (Quality Assurance) Manager

Highlights (Free)

Modern (Free)

Simple, 2-column (Free)

Logistics Manager

Logistics and Supply Chain Manager

Brand Activation Manager

Customer Success Manager

Customer Success Operations Manager

Implementation/Onboarding Manager

Communications Manager

Public Relations Manager

E-Procurement Manager

Back Office Manager

Medical Billing Manager

Engineering Manager

Software Engineering Manager

Data Engineering Manager

Senior Engineering Manager

IoT Engineering Manager

Inventory Manager

Inside Sales Manager

Insurance Case Manager

Insurance Claims Manager

Learning and Development Manager

Growth Marketing Manager

Growth Product Manager

Advertising Manager

Advertising Agency Manager

Advertising Account Manager

Risk Manager

Health Care Risk Manager

Financial Risk Manager

Corporate Compliance Manager

E-Commerce Manager

E-Commerce Operations Manager

Agile Project Manager

Engineering Project Manager

Assistant Project Manager

Healthcare Project Manager

Junior Project Manager

Accounts Payable Manager

Demand Planning Manager

Technical Demand Planning Manager

Security Engineering Manager

Cyber Security Manager

Security Project Manager

Information Security Manager

SaaS Sales Manager

Change Manager

Senior Change Manager

Change Communications Manager

Special Projects Manager

IT Project Manager

IT Program Manager

Associate Product Manager

Agile Product Manager

Software Product Manager

Digital Product Manager

Quality Control Manager

Regulatory Affairs Manager

Warehouse Manager

Warehouse Operations Manager

Assistant Warehouse Manager

Training and Development Manager

Visual Merchandising Manager

Retail Operations Manager

Senior Operations Manager

Healthcare Operations Manager

IT Operations Manager

Purchasing Manager

Program Manager Scrum Master

Bookkeeper Office Manager

Email Marketing Manager

Content Marketing Manager

Marketing Communications Manager

Marketing Account Manager

Senior Marketing Manager

Credit Manager

Sourcing Manager

Strategic Sourcing Manager

Hotel Manager

Hotel General Manager

Contract Manager

National Account Manager

Insurance Account Manager

Strategic Account Manager

Territory Sales Manager

Catering Sales Manager

Maintenance Manager

Project Manager/Scrum Master

Automotive Sales Manager

Assistant Sales Manager

Area Sales Manager

National Sales Manager

Implementation Manager

Implementation Project Manager

Administration Manager

Engagement Manager

Employee Engagement Manager

Plant Manager

Innovation Manager

B2B Sales Manager

Relationship Manager

Client Relationship Manager

Customer Relationship Manager

Salesforce Product Manager

Business Office Manager

Manufacturing Production Manager

Continuous Improvement Manager

RN Case Manager

Training Manager / Manager in Training

Training Project Manager

Senior Training Manager

Civil Engineer Project Manager

Entry-Level Case Manager

Architectural Project Manager

SEO Manager

Recruiting Manager

Category Manager

Procurement Manager

Occupational Health and Safety Manager

Environmental Health and Safety Manager

Facilities Manager

Revenue Cycle Manager

Diversity and Inclusion Manager

Revenue Manager

Loss Prevention Manager

SRE Manager

Digital Media Manager

Campaign Manager

Political Campaign Manager

Materials Manager

Operational Excellence Manager

Site Manager

Entry Level Business Development Manager

Senior HR Manager & HR Director (Human Resources Director)

Store Manager

Call Center Manager

Consulting Manager

Clinical Manager

Benefits Manager

Clinical Data Manager

Clinical Trial Manager

Senior Portfolio Manager

• C-Level and Executive Resume Guide & Examples for 2024
• Program Manager Resume Guide & Examples for 2024
• Project Manager Resume Guide & Examples for 2024
• Product Manager Resume Guide & Examples for 2024
• Operations Manager Resume Guide & Examples for 2024
• Social Media Manager Resume Guide & Examples for 2024
• Creative Director Resume Guide & Examples for 2024
• Product Owner Resume Guide & Examples for 2024
• IT Manager Resume Guide & Examples for 2024
• Office Manager Resume Guide & Examples for 2024
• Production Manager Resume Guide & Examples for 2024
• Project Coordinator Resume Guide & Examples for 2024
• Brand Manager Resume Guide & Examples for 2024
• Construction Manager Resume Guide & Examples for 2024
• Chief of Staff Resume Guide & Examples for 2024
• Vice President of Operations Resume Guide & Examples for 2024
• Chief Digital Officer Resume Guide & Examples for 2024
• Project Leader Resume Guide & Examples for 2024
• Technology Director Resume Guide & Examples for 2024
• Director of Information Technology Resume Guide & Examples for 2024
• Director of Operations Resume Guide & Examples for 2024
• Director of Engineering Resume Guide & Examples for 2024

Entry Level Resume Samples

Entry level software engineer.

Entry Level Scrum Master

Entry Level Web Developer

Entry Level Human Resources (HR)

Entry Level Bookkeeper

Entry Level Customer Service Representative

Entry Level Front End Developer

Entry Level Administrative Assistant

Entry Level/Junior Financial Analyst

Entry Level Digital Marketing

Entry Level UX Designer

Entry Level Accountant

Entry Level Full Stack Developer

Entry-Level Sales Associate

Entry Level Cyber Security Analyst

Entry Level Supply Chain Analyst

Entry Level Financial Advisor

Entry Level Electrical Engineer

Entry Level Interior Designer

Entry Level Civil Engineer

Entry-Level Civil Engineer

Entry Level Legal Assistant

Entry Level QA (Quality Assurance) Tester

Entry Level Network Administrator

Entry Level Manufacturing Engineer

Entry Level Network Engineer

Entry-Level (Free)

Entry Level Communications

Entry-Level Journalist

Entry-Level Copywriter

Entry-Level Virtual Assistant

Entry-Level Recruiter

Entry-Level Programmer

Entry-Level IT Support Specialist

Regulatory Affairs Associate (Entry Level)

Entry-Level Loan Processor

Entry Level Software Developer

Entry Level Industrial Engineer

Entry Level Audio Engineer

IT Help Desk (Entry Level)

Entry-Level Executive Assistant

Entry-Level Occupational Therapist

Entry-Level Technical Writer

Entry Level Biomedical Engineer

Entry-Level Radiologic Technologist

Entry-Level Attorney

Entry Level Environmental Science

Entry Level Research Assistant

Entry-Level System Administrator

Entry-Level Java Developer

Entry Level Brand Ambassador

Entry-Level Mechanical Engineer

Entry Level Real Estate Agent

Entry Level Dental Assistant

Entry Level Production Assistant

Entry Level IT Auditor

Entry-Level Pharmacy Technician

Entry Level Medical Coder

Architectural Intern/ Entry Level Architect

Entry Level Environmental Engineer

Entry Level Claims Adjuster

Entry-Level UX Researcher

Entry Level (Two Column)

Junior Graphic Designer

Junior Python Developer

Junior Full Stack Developer

Junior System Administrator

Junior Network Administrator

Junior Mechanical Engineer

Junior Data Scientist

Modern Two-Column

Junior Policy Analyst

Junior Copywriter

Junior Recruiter

Junior Data Analyst

Junior C# Developer

Junior Salesforce Administrator

Junior Business Analyst

Junior Software Engineer

Junior Scrum Master

Junior Web Developer

Junior ETL Developer

Junior Sharepoint Developer

Junior Art Director

Junior Software Developer

Junior Front End Developer

Junior Accountant

Junior Finance Executive

Junior Cyber Security Analyst

Junior Lawyer

Junior Java Developer

Engineering Resume Samples

Software test engineer.

Senior Software Engineer

Lead Software Engineer

Backend Developer

AngularJS Developer

Node JS Developer

React Developer

Freelance Web Developer

Senior Web Developer

Front End Web Developer

Full Stack Web Developer

PLC Programmer

Programmer Analyst

Game Programmer

Java Programmer

JavaScript Developer (Front-End)

iOS Developer

React Front End Developer

AWS Lambda Engineer

Kubernetes DevOps Engineer

AWS DevOps Engineer

Kubernetes Engineer

.NET Full Stack Developer

Java Full Stack Developer

Senior Full Stack Developer

Java Software Engineer

Senior Java Developer

J2EE Developer

Java Backend Developer

Senior Python Developer

Cyber Security Consultant

Cyber Security Engineer

Cyber Security Specialist

Cyber Security Intern

Salesforce Marketing (Cloud)

Salesforce QA / Testing

Salesforce Business Analyst

Salesforce Consultant

QA (Quality Assurance) Analyst/Specialist

QA Engineer

QA (Quality Assurance) Software Tester

QA (Quality Assurance) Automation Engineer

Supplier Quality Engineer

Senior Quality Engineer

QA (Quality Assurance) Engineer

Electrician Apprentice

Electrician

Senior / Experienced Engineer

Electrical Site Engineer

IT System Administrator

Linux System Administrator

Senior System Administrator

Windows System Administrator

Agile Coach

Agile Scrum Master

Senior Scrum Master

Structural Engineer

Design Engineer

Senior Civil Engineer

IT Network Administrator

Senior Mechanical Engineer

Mechanical Design Engineer

Experienced Mechanical Engineer

Manufacturing Quality Engineer

Senior Manufacturing Engineer

Senior Network Engineer

Cisco Network Engineer (CCNA)

IT Network Engineer

Wireless Network Engineer

Senior Node.js Developer

Node.js Software Developer

Integration Solution Architect

Enterprise Integration Architect

Validation Specialist

Software Development Engineer in Test (SDET)

Test Analyst

Test Engineer

Automation Tester

HVAC Service Technician

Environmental Service Technician

Field Service Technician

DevOps Platform Engineer

Test Automation Engineer

Robotic Process Automation Engineer

QA Automation Engineer

Senior C# Developer

C Net Developer

C# Developer

Technical Support Specialist

Application Support Engineer

Technical Support Engineer

Software Product Support Analyst

Process Engineer

Electrical Project Engineer

Civil Project Engineer

Construction Project Engineer

Chief Security Officer

Electronic Engineering

Electronic Assembler

IT System Engineer

Control System Engineer

Embedded System Engineer

Senior System Engineer

IT Support Specialist

Packaging Sales Engineer

Oracle PL/SQL Developer

Oracle Database Administrator

System Planning Engineer

Transmission Planning Engineer

Development and Planning Engineer

Ethereum Developer

Azure Developer

Cloud Services Developer

Senior Sharepoint Developer

Kafka Java Developer

Freelance Audio Engineer

HVAC Engineer

HVAC Installer

Industrial Sales Engineer

Maintenance Supervisor

Industrial Maintenance Technician

Cloud Architect

Cloud Solutions Architect

Technical Architect

Azure Architect

Data Architect

Enterprise Architect

Implementation Consultant

Senior Software Architect

Experienced PHP Developer

Technical Biomedical Engineer

Robotic Process Automation Analyst

IT Security Analyst

Information Security Analyst

Senior IT Auditor

Software Engineering Director

Senior Environmental Engineer

AWS Cloud Practitioner

AWS Architect

Materials Science Engineer

UAT Test Lead

• Software Engineer Resume Guide & Examples for 2024
• Software Developer Resume Guide & Examples for 2024
• Web Developer Resume Guide & Examples for 2024
• Programmer Resume Guide & Examples for 2024
• Front End Developer Resume Guide & Examples for 2024
• DevOps Resume Guide & Examples for 2024
• Full Stack Developer Resume Guide & Examples for 2024
• Java Developer Resume Guide & Examples for 2024
• Python Developer Resume Guide & Examples for 2024
• Cyber Security Resume Guide & Examples for 2024
• Salesforce Resume Guide & Examples for 2024
• Quality Assurance Resume Guide & Examples for 2024
• Quality Engineer Resume Guide & Examples for 2024
• Electrical Engineer Resume Guide & Examples for 2024
• System Administrator Resume Guide & Examples for 2024
• Scrum Master Resume Guide & Examples for 2024
• Civil Engineer Resume Guide & Examples for 2024
• Network Administrator Resume Guide & Examples for 2024
• Mechanical Engineer Resume Guide & Examples for 2024
• Manufacturing Engineer Resume Guide & Examples for 2024
• Network Engineer Resume Guide & Examples for 2024
• Node.js Resume Guide & Examples for 2024
• Integration Architect Resume Guide & Examples for 2024
• Engineering Manager Resume Guide & Examples for 2024
• Software Tester Resume Guide & Examples for 2024
• Service Technician Resume Guide & Examples for 2024
• Platform Engineer Resume Guide & Examples for 2024
• Automation Engineer Resume Guide & Examples for 2024
• C, C++, and C# Developer Resume Guide & Examples for 2024
• Technical Support Resume Guide & Examples for 2024
• Project Engineer Resume Guide & Examples for 2024
• Security Manager Resume Guide & Examples for 2024
• Electronic Technician Resume Guide & Examples for 2024
• System Engineer Resume Guide & Examples for 2024
• IT Specialist Resume Guide & Examples for 2024
• Packaging Engineer Resume Guide & Examples for 2024
• Oracle Resume Guide & Examples for 2024
• Planning Engineer Resume Guide & Examples for 2024
• Blockchain Resume Guide & Examples for 2024
• Cloud Developer Resume Guide & Examples for 2024
• ETL Developer Resume Guide & Examples for 2024
• SharePoint Developer Resume Guide & Examples for 2024
• Kafka Resume Guide & Examples for 2024
• Audio Engineer Resume Guide & Examples for 2024
• HVAC Resume Guide & Examples for 2024
• Industrial Engineer Resume Guide & Examples for 2024
• Maintenance Technician Resume Guide & Examples for 2024
• Solutions Architect Resume Guide & Examples for 2024
• Implementation Specialist Resume Guide & Examples for 2024
• Software Architect Resume Guide & Examples for 2024
• PHP Developer Resume Guide & Examples for 2024
• Biomedical Engineer Resume Guide & Examples for 2024
• Robotics Resume Guide & Examples for 2024
• Innovation Resume Guide & Examples for 2024
• Security Analyst Resume Guide & Examples for 2024
• IT Auditor Resume Guide & Examples for 2024
• Director of Software Engineering Resume Guide & Examples for 2024
• Environmental Engineer Resume Guide & Examples for 2024
• AWS Resume Guide & Examples for 2024
• Materials Engineer Resume Guide & Examples for 2024
• UAT Tester Resume Guide & Examples for 2024

Finance Resume Samples

Senior bookkeeper.

Investment Banking Managing Director

Investment Banking Vice President

Investment Banking Executive Assistant

Real Estate Financial Analyst

Investment Analyst

Tax Accountant

Director of Accounting

Senior Accountant / Accounting Executive

Accounting Specialist

Accounting Assistant

Director of Research

Equity Research Senior Analyst

Equity Research Analyst

Financial Aid Advisor

Sourcing and Procurement Consultant

Procurement Analyst

Procurement Specialist

Senior Director of Procurement

Procurement Engineer

Government Auditor

Senior Auditor

Night Auditor

External Auditor

Staff Auditor

Corporate Controller

Assistant Controller

Business Controller

Risk Analyst

Accounts Receivable

Accounts Payable Officer

Accounts Payable Clerk

Accounts Payable Supervisor

Senior Internal Auditor

Procurement Coordinator

Purchasing Coordinator

Strategic Sourcing Director

Senior Loan Processor

Mortgage Loan Processor

Assistant Director of Finance

Director of Finance

Commercial Credit Analyst

Collection Agent

Debt Collection Specialist

Senior Finance Executive

Senior Vice President Finance

VP Operations and Finance

Claims Analyst

Claims Processor

Senior Payroll Specialist

Senior Cost Analyst

Mergers & Acquisitions Specialist

• Bookkeeper Resume Guide & Examples for 2024
• Investment Banking Resume Guide & Examples for 2024
• Financial Analyst Resume Guide & Examples for 2024
• Accountant Resume Guide & Examples for 2024
• Equity Research Resume Guide & Examples for 2024
• Financial Advisor Resume Guide & Examples for 2024
• Procurement Resume Guide & Examples for 2024
• Auditor Resume Guide & Examples for 2024
• Financial Controller Resume Guide & Examples for 2024
• Risk Management Resume Guide & Examples for 2024
• Accounts Payable Resume Guide & Examples for 2024
• Internal Audit Resume Guide & Examples for 2024
• Purchasing Manager Resume Guide & Examples for 2024
• Loan Processor Resume Guide & Examples for 2024
• Finance Director Resume Guide & Examples for 2024
• Credit Analyst Resume Guide & Examples for 2024
• Collections Specialist Resume Guide & Examples for 2024
• Finance Executive Resume Guide & Examples for 2024
• VP of Finance Resume Guide & Examples for 2024
• Claims Adjuster Resume Guide & Examples for 2024
• Payroll Specialist Resume Guide & Examples for 2024
• Cost Analyst Resume Guide & Examples for 2024
• M&A Resume Guide & Examples for 2024

Marketing Resume Samples

Email marketing specialist.

Digital Marketing Intern

Digital Marketing Analyst

Digital Media Director

Communications Coordinator / PR Coordinator

Press Secretary

Communications Coordinator

Social Media Content Creator

Content Strategist

Marketing Content Creator

Video Content Creator

Digital Content Creator

E-Commerce Director

Medical Writer

Digital Content Writer

Brand Journalist

Scriptwriter

Videographer

Video Producer

Digital Marketing Executive

Marketing Vice President

Digital Marketing Strategist

Senior Technical Writer

SEO Analyst

Digital Marketing Director

Marketing Director

Brand Director

Senior Brand Strategist

Campaign Volunteer

• Marketing Manager Resume Guide & Examples for 2024
• Digital Marketing Resume Guide & Examples for 2024
• Event Coordinator Resume Guide & Examples for 2024
• Digital Media Resume Guide & Examples for 2024
• Communications Resume Guide & Examples for 2024
• Content Creator Resume Guide & Examples for 2024
• E-Commerce Resume Guide & Examples for 2024
• Growth Marketing Resume Guide & Examples for 2024
• Content Writer Resume Guide & Examples for 2024
• Video Editor Resume Guide & Examples for 2024
• Marketing Executive Resume Guide & Examples for 2024
• VP of Marketing Resume Guide & Examples for 2024
• Digital Strategist Resume Guide & Examples for 2024
• Brand Ambassador Resume Guide & Examples for 2024
• Technical Writer Resume Guide & Examples for 2024
• SEO Resume Guide & Examples for 2024
• Director of Marketing Resume Guide & Examples for 2024
• Brand Strategist Resume Guide & Examples for 2024
• Campaign Manager Resume Guide & Examples for 2024

Administrative Resume Samples

Call center csr.

Call Center Agent

Call Center Supervisor

Call Center Representative

Sales and Marketing Virtual Assistant

Virtual Administrative Assistant

Freelance Virtual Assistant

Sales Administrative Assistant

Executive Administrative Assistant

Experienced Administrative Assistant

Medical Administrative Assistant

Senior Executive Assistant

Executive Assistant to CEO

C-Level Executive Assistant

Experienced Executive Assistant

Laboratory Research Assistant

Clinical Research Assistant

Graduate Research Assistant

Psychology Research Assistant

Inventory Control Analyst

Inventory Specialist

Inventory Lead

Inventory Clerk

Desktop Support Engineer

Desktop Support Specialist

Desktop Support Analyst

Fundraising Coordinator

Service Desk Technician

IT Service Desk Analyst

Help Desk Technician

Office Coordinator

Clinical Administrative Coordinator

Director of Administration

Office Administrator

Healthcare Administrator

Surgery Scheduler

Medical Scheduler

Schedule Coordinator

Delivery Driver

Uber Driver

Uber Eats Driver

Construction Project Administrator

Facilities Coordinator

Director of Facilities

Facilities Engineer

Facilities Technician

Revenue Cycle Analyst

Revenue Cycle Director

Revenue Cycle Specialist

• Customer Service Resume Guide & Examples for 2024
• Virtual Assistant Resume Guide & Examples for 2024
• Administrative Assistant Resume Guide & Examples for 2024
• Executive Assistant Resume Guide & Examples for 2024
• Research Assistant Resume Guide & Examples for 2024
• Customer Success Resume Guide & Examples for 2024
• Back Office Resume Guide & Examples for 2024
• Inventory Manager Resume Guide & Examples for 2024
• Desktop Support Resume Guide & Examples for 2024
• Warehouse Manager Resume Guide & Examples for 2024
• Fundraising Resume Guide & Examples for 2024
• Service Desk Resume Guide & Examples for 2024
• Help Desk Resume Guide & Examples for 2024
• Administrative Coordinator Resume Guide & Examples for 2024
• Administration Resume Guide & Examples for 2024
• Scheduling Resume Guide & Examples for 2024
• Gig Economy Resume Guide & Examples for 2024
• Project Administrator Resume Guide & Examples for 2024
• Facilities Resume Guide & Examples for 2024
• Revenue Cycle Resume Guide & Examples for 2024

Sales Resume Samples

Director of business development.

Business Development Executive

Business Development Associate

Senior Account Executive

Advertising Account Executive

Sales Account Executive

SaaS Account Executive

Fashion Account Executive

Retail Pharmacist

Car Sales Rep

Sales Associate / Retail Salesperson

Senior Sales Associate

Wireless Sales Associate

Supply Chain Director

Supply Chain Business Analyst

Logistics Supervisor

Experienced Real Estate Agent

Technical Sales Engineer

Pre-Sales Engineer

Senior Copywriter

Creative Copywriter

Freelance Copywriter

SaaS Account Executive (Alternate)

SaaS B2B Sales

SaaS Growth

Merchandising Assistant

Retail Buyer

Assistant Buyer

Fashion Buyer

Senior Buyer

Sales Director

Hotel Director of Sales

Sales Operations Director

Sales and Marketing Director

Sales and Marketing Coordinator

Senior Sales Executive

Experienced Sales Executive

Sales Team Leader

Technology VP Sales Professional

VP of Sales and Marketing

• Business Development Resume Guide & Examples for 2024
• Account Manager Resume Guide & Examples for 2024
• Account Executive Resume Guide & Examples for 2024
• Retail Resume Guide & Examples for 2024
• Sales Manager Resume Guide & Examples for 2024
• Sales Associate Resume Guide & Examples for 2024
• Supply Chain Resume Guide & Examples for 2024
• Real Estate Agent Resume Guide & Examples for 2024
• Sales Engineer Resume Guide & Examples for 2024
• Copywriter Resume Guide & Examples for 2024
• Advertising Resume Guide & Examples for 2024
• SaaS Resume Guide & Examples for 2024
• Merchandising Resume Guide & Examples for 2024
• Buyer Resume Guide & Examples for 2024
• Director of Sales Resume Guide & Examples for 2024
• Hotel Manager Resume Guide & Examples for 2024
• Sales Coordinator Resume Guide & Examples for 2024
• Engagement Manager Resume Guide & Examples for 2024
• Sales Executive Resume Guide & Examples for 2024
• B2B Sales Resume Guide & Examples for 2024
• Sales Leader Resume Guide & Examples for 2024
• VP Sales Resume Guide & Examples for 2024
• Relationship Manager Resume Guide & Examples for 2024

Design Resume Samples

Senior ux designer.

UI / UX Designer

UX Engineer (Usability Engineer)

Architectural Designer

Landscape Architect

Minimalist Architect

Senior Graphic Designer / Director of Graphic Design

Freelance Graphic Designer

Creative Graphic Designer

3D Game Artist

Video Game Designer

Senior Game Designer

Interior Design Assistant

Film Production Assistant

Freelance Production Assistant

E-Learning Designer

Senior Art Director

Fashion Design Director

• UX Designer Resume Guide & Examples for 2024
• UX Researcher Resume Guide & Examples for 2024
• Architecture Resume Guide & Examples for 2024
• Graphic Designer Resume Guide & Examples for 2024
• 3D Artist Resume Guide & Examples for 2024
• Game Design Resume Guide & Examples for 2024
• Interior Design Resume Guide & Examples for 2024
• Production Assistant Resume Guide & Examples for 2024
• Instructional Design Resume Guide & Examples for 2024
• Art Director Resume Guide & Examples for 2024
• Design Director Resume Guide & Examples for 2024

Legal Resume Samples

Experienced attorney.

Associate Attorney

Litigation Attorney

Real Estate Attorney

Contract Attorney

Corporate Lawyer

Real Estate Lawyer

Employment Lawyer

Experienced Legal Assistant

Insurance Policy Analyst

Legal Compliance Officer

Compliance Attorney

Compliance Auditor

Compliance Engineer

Quality Compliance Coordinator

Commercial Underwriter

Credit Underwriter

Assistant Underwriter

Loan Underwriter

Contract Administrator

Director of Public Policy

• Attorney Resume Guide & Examples for 2024
• Lawyer Resume Guide & Examples for 2024
• Legal Assistant Resume Guide & Examples for 2024
• Policy Analyst Resume Guide & Examples for 2024
• Compliance Resume Guide & Examples for 2024
• Underwriter Resume Guide & Examples for 2024
• Regulatory Affairs Resume Guide & Examples for 2024
• Contract Specialist Resume Guide & Examples for 2024
• Public Policy Resume Guide & Examples for 2024

Other Resume Samples

Benefits administrator.

Benefits Coordinator

Benefits Analyst

Benefits Specialist

Human Resources (HR) Generalist

Executive Recruiter

Senior Recruiter

HR Recruiter

Chief Talent Officer

Executive Talent Acquisition Analyst

Talent Acquisition Lead

Clinical Social Worker

Mental Health Social Worker

Social Work Teacher

Design/Chief Makeup Artist

Senior Makeup Artist

Broadcast News Analyst

Broadcast Journalist

Print Journalist

Life Insurance Agent

Health Insurance Agent

Insurance Underwriter

Insurance Investigator

Learning and Development Executive

Group Learning and Development Specialist

Director of Special Projects

Special Projects Coordinator

Software Consultant

Management Consultant

IT Consultant

Business Consultant

Senior Process Specialist

Payments Processing Specialist

Operations Process Specialist

Business Process Specialist

Executive Director for Non-Profit

Non-Profit Employee

Non-Profit Director

Chief Operating Officer for Non-Profit

Director of Training and Development

Training and Development Specialist

Sourcing Specialist

Corrections Officer

Senior Production Planner

High School Teacher

Teacher Assistant

Elementary Teacher

Preschool Teacher

Substitute Teacher

Continuous Improvement Engineer

Continuous Improvement Specialist

Business Transformation Consultant

Digital Transformation Consultant

Digital Transformation Executive

Power Plant Operator

Plant Operator

Full Cycle Recruiter

Chief Diversity Officer

Diversity and Inclusion Coordinator

VP of Diversity and Inclusion

Loss Mitigation Specialist

Loss Prevention Specialist

Self employed Business Owner

Ecommerce Business Owner

Small Business Owner

Materials Coordinator

Operational Excellence Director

Logistics Engineer

Logistics Coordinator

Logistics Support Specialist

Logistics Analyst

Site Engineer

Site Supervisor

Orientation Team Leader

• Human Resources (HR) Resume Guide & Examples for 2024
• Recruiter Resume Guide & Examples for 2024
• Talent Acquisition Resume Guide & Examples for 2024
• Social Worker Resume Guide & Examples for 2024
• Makeup Artist Resume Guide & Examples for 2024
• Journalism Resume Guide & Examples for 2024
• Insurance Resume Guide & Examples for 2024
• Demand Planning Manager Resume Guide & Examples for 2024
• Learning and Development Resume Guide & Examples for 2024
• Special Projects Resume Guide & Examples for 2024
• Consultant Resume Guide & Examples for 2024
• Change Management Resume Guide & Examples for 2024
• Process Specialist Resume Guide & Examples for 2024
• Non Profit Resume Guide & Examples for 2024
• Training and Development Resume Guide & Examples for 2024
• Sourcing Resume Guide & Examples for 2024
• Correctional Officer Resume Guide & Examples for 2024
• Production Planner Resume Guide & Examples for 2024
• Teacher Resume Guide & Examples for 2024
• Continuous Improvement Resume Guide & Examples for 2024
• Training Manager Resume Guide & Examples for 2024
• Digital Transformation Resume Guide & Examples for 2024
• Plant Manager Resume Guide & Examples for 2024
• Recruiting Coordinator Resume Guide & Examples for 2024
• Diversity and Inclusion Resume Guide & Examples for 2024
• Loss Prevention Resume Guide & Examples for 2024
• Business Owner Resume Guide & Examples for 2024
• Materials Management Resume Guide & Examples for 2024
• Operational Excellence Resume Guide & Examples for 2024
• Logistics Resume Guide & Examples for 2024
• Site Manager Resume Guide & Examples for 2024
• Orientation Leader Resume Guide & Examples for 2024

Research & Science Resume Samples

Chemistry research student.

Chemistry Lab Technician

Quality Control Chemist

Quality Control Inspector

Medical Science Liaison

Credentialing Specialist

Health and Safety Officer

Safety Officer

• Chemistry Resume Guide & Examples for 2024
• Quality Control Resume Guide & Examples for 2024
• Clinical Research Resume Guide & Examples for 2024
• Environmental Scientist Resume Guide & Examples for 2024
• Health and Safety Resume Guide & Examples for 2024

Medical Resume Samples

Certified nursing assistant.

Patient Care Technician

Medical Surgical Nurse

Clinic Nurse

Prior Authorization Nurse

ICU Charge Nurse

Registered Dental Assistant

Certified Dental Assistant

Lead Dental Assistant

Pediatric Dental Assistant

Experienced Dental Assistant

New Grad Respiratory Therapist

Experienced Respiratory Therapist

Medical Coder

Medical Biller

RBT (Registered Behavior Technician)

Psychologist

Yoga Teacher

Clinical Psychologist

Speech Therapist

Home Care Coordinator

Patient Care Coordinator

Occupational Health Nurse

Pediatric Occupational Therapist

Experienced Radiologic Technologist

Hospital Pharmacy Technician

Certified Pharmacy Technician

CT Technologist

MRI Technologist

Surgical Technologist

Clinical Microbiologist

Speech Language Pathologist Assistant

Speech Pathologist

• Nursing Resume Guide & Examples for 2024
• Dental Assistant Resume Guide & Examples for 2024
• Case Manager Resume Guide & Examples for 2024
• Respiratory Therapist Resume Guide & Examples for 2024
• Medical Billing Resume Guide & Examples for 2024
• Therapist Resume Guide & Examples for 2024
• Care Coordinator Resume Guide & Examples for 2024
• Occupational Therapist Resume Guide & Examples for 2024
• Radiologic Technologist Resume Guide & Examples for 2024
• Pharmacy Technician Resume Guide & Examples for 2024
• Medical Technologist Resume Guide & Examples for 2024
• Microbiologist Resume Guide & Examples for 2024
• SLP Resume Guide & Examples for 2024

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• IT Technician Resume Example

Resume Examples

• Common Tasks & Responsibilities
• Top Hard & Soft Skills
• Action Verbs & Keywords
• Resume FAQs
• Similar Resumes

Common Responsibilities Listed on IT Technician Resumes:

• Installing and configuring computer hardware, software, systems, networks, printers, and scanners
• Monitoring and maintaining computer systems and networks, ensuring they run efficiently
• Responding in a timely manner to service issues and requests, providing technical support across the company
• Repairing and replacing equipment as necessary, potentially working with external suppliers
• Setting up accounts for new users and assisting with password or login problems
• Providing support, including procedural documentation and relevant reports
• Setting up and managing backups and restoring systems when necessary
• Ensuring security through access controls, backups, and firewalls
• Testing new technology and providing feedback to IT managers or project leaders
• Conducting electrical safety checks on computer equipment to ensure compliance with health and safety regulations
• Training staff members on how to use various hardware and software
• Participating in the planning and implementation of new IT projects and initiatives

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IT Technician Resume Example:

• Technical support and troubleshooting
• IT service management (ITSM)
• Knowledge of ticketing systems
• Network administration and performance tuning
• Security protocols and cybersecurity measures
• Data backup and disaster recovery planning
• System monitoring and proactive maintenance
• Software and hardware upgrades
• IT project management
• Vendor management and negotiation
• Training and staff development
• Process automation and optimization
• Operating system deployment and management
• Cost reduction and budget management
• Communication and interpersonal skills
• Adaptability and continuous learning

Top Skills & Keywords for IT Technician Resumes:

Hard skills.

• Hardware Troubleshooting and Repair
• Software Installation and Configuration
• Network Administration
• Operating System Installation and Configuration
• Server Administration
• IT Security and Data Protection
• Backup and Disaster Recovery
• Virtualization Technologies
• IT Documentation and Reporting
• IT Project Management
• IT Help Desk Support
• Remote Desktop Support

Soft Skills

• Problem Solving and Troubleshooting
• Attention to Detail
• Customer Service and Interpersonal Skills
• Communication and Documentation
• Time Management and Organization
• Adaptability and Flexibility
• Teamwork and Collaboration
• Analytical and Critical Thinking
• Technical Aptitude
• Patience and Empathy
• Continuous Learning and Self-Development
• Professionalism and Ethics

Resume Action Verbs for IT Technicians:

• Troubleshot
• Implemented
• Collaborated
• Troubleshooted

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Resume FAQs for IT Technicians:

How long should i make my it technician resume, what is the best way to format a it technician resume, which keywords are important to highlight in a it technician resume, how should i write my resume if i have no experience as a it technician, compare your it technician resume to a job description:.

• Identify opportunities to further tailor your resume to the IT Technician job
• Improve your keyword usage to align your experience and skills with the position
• Uncover and address potential gaps in your resume that may be important to the hiring manager

Complete the steps below to generate your free resume analysis.

Related Resumes for IT Technicians:

Desktop support technician, it support specialist, it support analyst, it system administrator, it desktop support, it service manager, it support manager, technical support specialist.

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Technician resume examples & templates

Since technicians work in a variety of fields solving problems of all sorts, your technician resume needs to clearly articulate what you do and why you're the right fit for the employer's job posting. You'll need to quantify your skills and experience to prove that you've got what it takes for the job at hand. Luckily, Resume.io is here to help. Our 300+ resume examples are designed for job seekers in all fields and at all stages of their careers. This guide, along with the corresponding technician resume example will show you how to:

• Choose the correct format for a technician resume sample
• Write each of the essential sections that make up a strong resume
• Create a summary that captures the essence of what you do
• Choose a design and layout that adds to your professionalism

What does a technician do?

Technicians are people who work to solve problems in the areas of development, manufacturing, sales, construction, inspection, and maintenance. Technicians utilize scientific, mathematical, and engineering principles to make advancements and improvements. In order to be considered a strong technician, you should possess strong communication and reading comprehension skills. Read more on how to write your impressive technician resume below.

In 2020, the median annual pay for mechanical engineering technicians was $58,230 according to the Bureau of Labor Statistics . Many technicians can enter the field with relevant high school coursework or an associate's degree from a local community college.

Looking for more resume inspiration? Check out these other related engineering resume examples and get inspired: 

• Facilities Engineer resume sample
• Electrical Engineer resume sample
• Engineering resume sample
• CNC machinist resume sample
• Agricultural Engineer resume sample
• Health and Safety Engineer resume sample
• Research Engineer resume sample
• Process Engineer resume sample
• Project Engineer resume sample
• Structural engineer resume sample
• Mechanical Engineer resume sample
• Civil Engineer resume sample

How to write a technician resume

A technician resume should contain many of the sections found on most resume samples:

• The resume header
• The resume summary (aka profile or personal statement)
• The employment history section
• The resume skills section
• The education section

A technician resume should highlight a candidate’s ability to assess processes, evaluate solutions, and problem-solving. You should be able to work well as part of a team and individually. Technicians need to be able to c ommunicate wel l and collaborate with engineers and scientists. An effective technician resume showcases your ability to handle complex issues, and offer solutions that enhance processes or devices. Your resume should focus on relevant work experiences, as well as expertise. Technicians should be able to properly diagnose issues and make changes to solve problems. 

The scrupulous eye of the hiring manager is likely not the first hurdle your technician resume sample will encounter. Many medium and large companies now use Applicant Tracking Systems or ATS to scan resumes and filter out candidates before their applications are even seen by human eyes. Luckily, you can take this into account when writing your resume by following these tips:

• Read the job description carefully and look for any skills or duties that are particularly emphasized by the employer.
• Place these "keywords" in the appropriate resume sections using the exact wording from the job description.
• Make sure to use common section headings like "Education" or "Employment History" so that both human and robot readers can find what they're looking for.

While it might seem tempting to stuff your resume with all sorts of keywords regardless of if they're true for you, a hiring manager will likely be put off by this practice and will send your resume to the bin.

Choosing the best resume format for technicians

The best resume format for a technician will likely depend on the amount of experience you have and your area of expertise. If you've been working in the field for a number of years, you'll likely want to use the reverse chronological resume format. This structure begins with your current (or most recent) job title and works backwards to include all relevant experience in the last ten years. This is the best format for those with a linear career path who want to show the skills they've learned in other related positions.

If you're just starting out as a technician or have a highly-specialized skill set, you may want to consider the functional resume format. This option begins with an "Experience" or "Skills" section that outlines your strongest abilities without necessarily attributing them to an employer or position. You can also create a hybrid resume format which combines elements of the functional and reverse chronological structures.

You can find plenty more of engineering resume examples in our collection, including our facilities engineer resume example , civil engineer resume example and process engineer resume example .

Resume summary example

The resume summary offers an example of your skills, achievements and previous experience without being weighed down by all the details. These 3-5 sentences are a chance to show the employer why you're the best fit for their company and encourage them to keep reading the rest of your attributes. Make sure to offer concrete information like your number of years of experience, any relevant degrees or certifications or specialized knowledge that the employer mentions in the job description. 

The summary is also a chance to speak directly to the employer and capture your tone of voice in your resume while remaining professional at all times. Highlight your biggest accomplishments and attributes here. Remember to use as many powerful action verbs as you can. A desirable technician candidate is a strong analytical thinker with vast experience in problem-solving. Highlight your proudest career accomplishments and attributes here. See how this is done in the summary from our technician resume sample.

Experienced and dedicated technician with over six years of industry experience, assisting engineers and other professionals in improving machinery and processes. Adept at evaluating systems, identifying issues, and offering solutions to problems. Bringing forth a proven track record of performing preventative maintenance to ensure the safe and smooth running of electrical systems, I addition to working on diagnosed issues. Possesses a strong understanding of electrical codes and best practices and a commitment to teamwork and excellence.

Employment history sample

If you're using the reverse chronological format, the employment history sample is where you'll list your previous work experience. In addition to the job title, dates worked and location, you'll want to create bullet points that expand on your responsibilities and achievements. Look for examples of numbers and concrete details to help quantify your contribution to the company and show a potential employer what you could accomplish for them. Focus on the most relevant and impressive positions and accomplishments. Remember to use powerful action verbs and mention job specific roles. Check out our resume example below for more insight into the employment history section.

• Worked as a leading Engineering Technician responsible for evaluating 100+ products.
• Handled project launches and worked to solve manufacturing challenges.
• Served as the main liaison between team units regarding technical consultation and production perspective.
• Trained managers, team leaders, and technicians on the proper handling of equipment and initiating design changes.
• Upheld the highest standards for safety compliance in the workplace.
• Handled preventive maintenance, troubleshooting, and problem-solving tasks

Technician resume education example

While technicians aren't required to have advanced degrees, an associate's or even a bachelor's degree in your resume education section can go a long way in showing your interest and commitment to the field. List the name of your degree, the school, location and dates attended here. You can also include an expected graduation date or GPA (if higher than a 3.0) if still a student. 

The education section is also a great place to mention certifications or awards related to the field. Any honors or distinctions should be noted here as well. If you hold a degree higher than a bachelor's, you may leave out your high school. Here's the education section from our technician resume sample:

• 2001-2005 Detroit High School, High School Diploma Detroit, MI
• 2005-2009 Northeastern University, Bachelor of Engineering Boston, MA

CV skills example

Skills are at the core of your work as a technician, so they should also be featured prominently on your CV. The CV skills section generally takes on a bullet-point format so it's the best place to add abilities and knowledge that can be summed up in a word or two. Make sure to review the job description and pick out any skills or technical knowledge that are particularly emphasized. Make sure to add these skills to your CV in order to help pass the ATS. Below, you'll find the skills section from our technician resume sample.

• Knowledge of Electrical Codes
• Blueprint Reading
• Excellent Communication Skills
• Knowledge of CAD/CAM Software

Resume layout and design

While deliberate writing is essential to any great resume, the layout should never take a back seat. Technicians may not need to use flashy colors or icons to convey their expertise but there are still a few rules of good design to create a resume sample that stands out.

One of the most important aspects of a great resume layout is an attractive header. This section at the top of the resume highlights your name, contact information and any other vital details so that a hiring manager can contact you if they'd like to schedule an interview. Check out the header on our resume example for an idea of how to format your own. A neutral color scheme and strong sense of organization are best for a technician resume, but that doesn't mean your design needs to be complicated. Check out our simple resume templates for an easy way to begin your own.

• Add a visually attractive header to increase the chances of the hiring manager noticing your application
• Use a 11 or 12 point font size.
• Leave a strong balance of white space to text to avoid visual fatigue.
• Use more than two different font styles on your resume
• Create a resume longer than one page
• Forget to proofread before submitting

Key takeaways

• Your technician resume sample should specify the type of work that you do and show an employer how you would fit into their company.
• The essential resume sections can help you make sure you haven't left off any vital pieces of information.
• Reverse chronological is the best resume format for technicians with at least some level of experience.
• Don't forget to add keywords from the job description to help you beat the ATS resume scanners.
• A great resume design can go a long way. Use a template to help give you a head start.

Beautiful ready-to-use resume templates

Technician Resume & Writing Guide

Excited about the idea of a new Technician job? Turn your eyes to our resume how-to guide before sending your resume to potential employers. We are here to give you advice on how to design the best Technician resume. 

We will show you how using a respected format, such as the reverse-chronological format, it will highlight your best skills, experiences, and qualities by putting them first. This is just one example of what we have to offer.

HR does not have time to comb through resumes meticulously. You will need to catch their eye straight off the bat. Do not stress if you do not know how, because that is exactly what we are here for! The next few pages are all about how to make a solid Technician Resume:

What you can read in this article

Technician Resume Examples

(Free sample downloads are at the bottom of this page)

See also Resumes of: Field Service Technician , Maintenance Technician , HVAC Technician , Engineering Technician

Technician Resume Writing Guide

Resume sections :.

• Contact information
• Profile Summary
• Work History 
• Achievements
• Education 
• Skill Section
• Certification & Licensing

What to Highlight in a Technician Resume

There are several Technician jobs out there, but there are just as many people applying for them. Your resume needs to display you in the most compelling way possible. Below, we have outlined how you can achieve this with this little cheat sheet.

• Although some areas of your resume will be generic to each resume you write, some sections are not and need to be rewritten for every job you apply for.
• Highlight the different resume categories using bold headings for an easy-to-read building maintenance technician resume template.
• The chronological resume layout is usually the best format for a resume.
• Resume Pdf or Word? Send them a PDF unless they ask for something else in the job description. PDF documents can be read on just about any device.
• The resume work experience section is as indispensable as you are. Here is a way to nail your technician job description resume section: Go reverse-chronologically, starting with your most recent employment first.
• Always include your job title, dates worked, the name of the company you worked for, and the city and state where your job was located.
• Document your job responsibilities and technician duties in 5 or 6 bullet points.
• Use action words (e.g., fixed, troubleshooting, etc.) to start each bullet point entry.
• Use quantifiable numbers to show you are the perfect applicant for the position. 

Your job in context: Technicians work in many different industries with a variety of engineering disciplines. They fulfill functions such as product design, installation, prototype development, repair, quality control, monitoring, and testing. 

The next important aspect to highlight relates to the discipline you are in, for instance, electrical, mechanical, industrial, or civil, which constitutes the main types of an engineering technician. Technicians can also specialize in Aerospace, Fieldwork, Environmental, Pharmaceutical, Sound, Electronic, or Nuclear fields.

To finish off , give insight regarding your working environment, whether in a plant or factory, in the outdoors, or even underground. This is especially important if you work around dangerous chemicals, high voltage machinery, hazardous materials, or in extremely sanitized environments.

Summary & Objective

The whole point of a career summary is to highlight your appropriate experience, present the most important physical and technical qualities, and describe your industry-relevant experience. 

This section is a little controversial as recruiters do not always look at it, so you can decide whether you want to include it or not, but if you have space, we suggest you do. You have a short time to impress them, so keep it simple and concise. If your summary answers the questions below, you are on the right track: 

• Why should the recruiter hire you?
• How does this specific job line up with your career goals?
• What experience/ skill(s) make you the right fit for the job?

Make sure you look through the job description thoroughly to pick out all the necessary keywords to use when writing your summary. Use adjectives specific to the industry to make yourself sound more legit. 

Choose either a summary or an objective. A summary provides a synopsis of your experience and skills. An objective showcases your intent and career aspirations.

Examples of Summaries & Objectives

Summary example 1, summary example 2, summary example 3, summary example 4, employment history.

Recruiters expect to see specific skills and capabilities within your job duty section. To help you get started, we have provided a broad list of responsibilities below (you can copy these as they are or modify them for every job you are applying for).

When listing employment history, does it in reverse chronological order. We have provided an example for you below:

Technician at Lockheed Martin

( Feb 2015 – Dec 2022 )

Responsible for maintaining aircraft of all makes, models, and sizes, including wide-body aircraft, narrow-body aircraft, corporate and private jets, and commercial helicopters.

• Repairing, replacing, and maintaining a variety of aircraft parts, 
• Performing routine maintenance and testing of various aircraft components to ensure flight safety.
• Perform established test procedures, become proficient in standard operating procedures, and test methods relevant to the Job.
• Assist project teams in establishing specifications and quality standards.
• Interface with development specialists to support development activities.
• Assist in maintaining software and workstation image management. This includes the use of image deployment software to perform imaging tasks for workstations.