problem solving a sentence

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39 Best Problem-Solving Examples

Problem-solving is a process where you’re tasked with identifying an issue and coming up with the most practical and effective solution.

This indispensable skill is necessary in several aspects of life, from personal relationships to education to business decisions.

Problem-solving aptitude boosts rational thinking, creativity, and the ability to cooperate with others. It’s also considered essential in 21st Century workplaces.

If explaining your problem-solving skills in an interview, remember that the employer is trying to determine your ability to handle difficulties. Focus on explaining exactly how you solve problems, including by introducing your thoughts on some of the following frameworks and how you’ve applied them in the past.

Problem-Solving Examples

1. divergent thinking.

Divergent thinking refers to the process of coming up with multiple different answers to a single problem. It’s the opposite of convergent thinking, which would involve coming up with a singular answer .

The benefit of a divergent thinking approach is that it can help us achieve blue skies thinking – it lets us generate several possible solutions that we can then critique and analyze .

In the realm of problem-solving, divergent thinking acts as the initial spark. You’re working to create an array of potential solutions, even those that seem outwardly unrelated or unconventional, to get your brain turning and unlock out-of-the-box ideas.

This process paves the way for the decision-making stage, where the most promising ideas are selected and refined.

Go Deeper: Divervent Thinking Examples

2. Convergent Thinking

Next comes convergent thinking, the process of narrowing down multiple possibilities to arrive at a single solution.

This involves using your analytical skills to identify the best, most practical, or most economical solution from the pool of ideas that you generated in the divergent thinking stage.

In a way, convergent thinking shapes the “roadmap” to solve a problem after divergent thinking has supplied the “destinations.”

Have a think about which of these problem-solving skills you’re more adept at: divergent or convergent thinking?

Go Deeper: Convergent Thinking Examples

3. Brainstorming

Brainstorming is a group activity designed to generate a multitude of ideas regarding a specific problem. It’s divergent thinking as a group , which helps unlock even more possibilities.

A typical brainstorming session involves uninhibited and spontaneous ideation, encouraging participants to voice any possible solutions, no matter how unconventional they might appear.

It’s important in a brainstorming session to suspend judgment and be as inclusive as possible, allowing all participants to get involved.

By widening the scope of potential solutions, brainstorming allows better problem definition, more creative solutions, and helps to avoid thinking “traps” that might limit your perspective.

Go Deeper: Brainstorming Examples

4. Thinking Outside the Box

The concept of “thinking outside the box” encourages a shift in perspective, urging you to approach problems from an entirely new angle.

Rather than sticking to traditional methods and processes, it involves breaking away from conventional norms to cultivate unique solutions.

In problem-solving, this mindset can bypass established hurdles and bring you to fresh ideas that might otherwise remain undiscovered.

Think of it as going off the beaten track when regular routes present roadblocks to effective resolution.

5. Case Study Analysis

Analyzing case studies involves a detailed examination of real-life situations that bear relevance to the current problem at hand.

For example, if you’re facing a problem, you could go to another environment that has faced a similar problem and examine how they solved it. You’d then bring the insights from that case study back to your own problem.

This approach provides a practical backdrop against which theories and assumptions can be tested, offering valuable insights into how similar problems have been approached and resolved in the past.

See a Broader Range of Analysis Examples Here

6. Action Research

Action research involves a repetitive process of identifying a problem, formulating a plan to address it, implementing the plan, and then analyzing the results. It’s common in educational research contexts.

The objective is to promote continuous learning and improvement through reflection and action. You conduct research into your problem, attempt to apply a solution, then assess how well the solution worked. This becomes an iterative process of continual improvement over time.

For problem-solving, this method offers a way to test solutions in real-time and allows for changes and refinements along the way, based on feedback or observed outcomes. It’s a form of active problem-solving that integrates lessons learned into the next cycle of action.

Go Deeper: Action Research Examples

7. Information Gathering

Fundamental to solving any problem is the process of information gathering.

This involves collecting relevant data , facts, and details about the issue at hand, significantly aiding in the understanding and conceptualization of the problem.

In problem-solving, information gathering underpins every decision you make.

This process ensures your actions are based on concrete information and evidence, allowing for an informed approach to tackle the problem effectively.

8. Seeking Advice

Seeking advice implies turning to knowledgeable and experienced individuals or entities to gain insights on problem-solving.

It could include mentors, industry experts, peers, or even specialized literature.

The value in this process lies in leveraging different perspectives and proven strategies when dealing with a problem. Moreover, it aids you in avoiding pitfalls, saving time, and learning from others’ experiences.

9. Creative Thinking

Creative thinking refers to the ability to perceive a problem in a new way, identify unconventional patterns, or produce original solutions.

It encourages innovation and uniqueness, often leading to the most effective results.

When applied to problem-solving, creative thinking can help you break free from traditional constraints, ideal for potentially complex or unusual problems.

Go Deeper: Creative Thinking Examples

10. Conflict Resolution

Conflict resolution is a strategy developed to resolve disagreements and arguments, often involving communication, negotiation, and compromise.

When employed as a problem-solving technique, it can diffuse tension, clear bottlenecks, and create a collaborative environment.

Effective conflict resolution ensures that differing views or disagreements do not become roadblocks in the process of problem-solving.

Go Deeper: Conflict Resolution Examples

11. Addressing Bottlenecks

Bottlenecks refer to obstacles or hindrances that slow down or even halt a process.

In problem-solving, addressing bottlenecks involves identifying these impediments and finding ways to eliminate them.

This effort not only smooths the path to resolution but also enhances the overall efficiency of the problem-solving process.

For example, if your workflow is not working well, you’d go to the bottleneck – that one point that is most time consuming – and focus on that. Once you ‘break’ this bottleneck, the entire process will run more smoothly.

12. Market Research

Market research involves gathering and analyzing information about target markets, consumers, and competitors.

In sales and marketing, this is one of the most effective problem-solving methods. The research collected from your market (e.g. from consumer surveys) generates data that can help identify market trends, customer preferences, and competitor strategies.

In this sense, it allows a company to make informed decisions, solve existing problems, and even predict and prevent future ones.

13. Root Cause Analysis

Root cause analysis is a method used to identify the origin or the fundamental reason for a problem.

Once the root cause is determined, you can implement corrective actions to prevent the problem from recurring.

As a problem-solving procedure, root cause analysis helps you to tackle the problem at its source, rather than dealing with its surface symptoms.

Go Deeper: Root Cause Analysis Examples

14. Mind Mapping

Mind mapping is a visual tool used to structure information, helping you better analyze, comprehend and generate new ideas.

By laying out your thoughts visually, it can lead you to solutions that might not have been apparent with linear thinking.

In problem-solving, mind mapping helps in organizing ideas and identifying connections between them, providing a holistic view of the situation and potential solutions.

15. Trial and Error

The trial and error method involves attempting various solutions until you find one that resolves the problem.

It’s an empirical technique that relies on practical actions instead of theories or rules.

In the context of problem-solving, trial and error allows you the flexibility to test different strategies in real situations, gaining insights about what works and what doesn’t.

16. SWOT Analysis

SWOT is an acronym standing for Strengths, Weaknesses, Opportunities, and Threats.

It’s an analytic framework used to evaluate these aspects in relation to a particular objective or problem.

In problem-solving, SWOT Analysis helps you to identify favorable and unfavorable internal and external factors. It helps to craft strategies that make best use of your strengths and opportunities, whilst addressing weaknesses and threats.

Go Deeper: SWOT Analysis Examples

17. Scenario Planning

Scenario planning is a strategic planning method used to make flexible long-term plans.

It involves imagining, and then planning for, multiple likely future scenarios.

By forecasting various directions a problem could take, scenario planning helps manage uncertainty and is an effective tool for problem-solving in volatile conditions.

18. Six Thinking Hats

The Six Thinking Hats is a concept devised by Edward de Bono that proposes six different directions or modes of thinking, symbolized by six different hat colors.

Each hat signifies a different perspective, encouraging you to switch ‘thinking modes’ as you switch hats. This method can help remove bias and broaden perspectives when dealing with a problem.

19. Decision Matrix Analysis

Decision Matrix Analysis is a technique that allows you to weigh different factors when faced with several possible solutions.

After listing down the options and determining the factors of importance, each option is scored based on each factor.

Revealing a clear winner that both serves your objectives and reflects your values, Decision Matrix Analysis grounds your problem-solving process in objectivity and comprehensiveness.

20. Pareto Analysis

Also known as the 80/20 rule, Pareto Analysis is a decision-making technique.

It’s based on the principle that 80% of problems are typically caused by 20% of the causes, making it a handy tool for identifying the most significant issues in a situation.

Using this analysis, you’re likely to direct your problem-solving efforts more effectively, tackling the root causes producing most of the problem’s impact.

21. Critical Thinking

Critical thinking refers to the ability to analyze facts to form a judgment objectively.

It involves logical, disciplined thinking that is clear, rational, open-minded, and informed by evidence.

For problem-solving, critical thinking helps evaluate options and decide the most effective solution. It ensures your decisions are grounded in reason and facts, and not biased or irrational assumptions.

Go Deeper: Critical Thinking Examples

22. Hypothesis Testing

Hypothesis testing usually involves formulating a claim, testing it against actual data, and deciding whether to accept or reject the claim based on the results.

In problem-solving, hypotheses often represent potential solutions. Hypothesis testing provides verification, giving a statistical basis for decision-making and problem resolution.

Usually, this will require research methods and a scientific approach to see whether the hypothesis stands up or not.

Go Deeper: Types of Hypothesis Testing

23. Cost-Benefit Analysis

A cost-benefit analysis (CBA) is a systematic process of weighing the pros and cons of different solutions in terms of their potential costs and benefits.

It allows you to measure the positive effects against the negatives and informs your problem-solving strategy.

By using CBA, you can identify which solution offers the greatest benefit for the least cost, significantly improving efficacy and efficiency in your problem-solving process.

Go Deeper: Cost-Benefit Analysis Examples

24. Simulation and Modeling

Simulations and models allow you to create a simplified replica of real-world systems to test outcomes under controlled conditions.

In problem-solving, you can broadly understand potential repercussions of different solutions before implementation.

It offers a cost-effective way to predict the impacts of your decisions, minimizing potential risks associated with various solutions.

25. Delphi Method

The Delphi Method is a structured communication technique used to gather expert opinions.

The method involves a group of experts who respond to questionnaires about a problem. The responses are aggregated and shared with the group, and the process repeats until a consensus is reached.

This method of problem solving can provide a diverse range of insights and solutions, shaped by the wisdom of a collective expert group.

26. Cross-functional Team Collaboration

Cross-functional team collaboration involves individuals from different departments or areas of expertise coming together to solve a common problem or achieve a shared goal.

When you bring diverse skills, knowledge, and perspectives to a problem, it can lead to a more comprehensive and innovative solution.

In problem-solving, this promotes communal thinking and ensures that solutions are inclusive and holistic, with various aspects of the problem being addressed.

27. Benchmarking

Benchmarking involves comparing one’s business processes and performance metrics to the best practices from other companies or industries.

In problem-solving, it allows you to identify gaps in your own processes, determine how others have solved similar problems, and apply those solutions that have proven to be successful.

It also allows you to compare yourself to the best (the benchmark) and assess where you’re not as good.

28. Pros-Cons Lists

A pro-con analysis aids in problem-solving by weighing the advantages (pros) and disadvantages (cons) of various possible solutions.

This simple but powerful tool helps in making a balanced, informed decision.

When confronted with a problem, a pro-con analysis can guide you through the decision-making process, ensuring all possible outcomes and implications are scrutinized before arriving at the optimal solution. Thus, it helps to make the problem-solving process both methodical and comprehensive.

29. 5 Whys Analysis

The 5 Whys Analysis involves repeatedly asking the question ‘why’ (around five times) to peel away the layers of an issue and discover the root cause of a problem.

As a problem-solving technique, it enables you to delve into details that you might otherwise overlook and offers a simple, yet powerful, approach to uncover the origin of a problem.

For example, if your task is to find out why a product isn’t selling your first answer might be: “because customers don’t want it”, then you ask why again – “they don’t want it because it doesn’t solve their problem”, then why again – “because the product is missing a certain feature” … and so on, until you get to the root “why”.

30. Gap Analysis

Gap analysis entails comparing current performance with potential or desired performance.

You’re identifying the ‘gaps’, or the differences, between where you are and where you want to be.

In terms of problem-solving, a Gap Analysis can help identify key areas for improvement and design a roadmap of how to get from the current state to the desired one.

31. Design Thinking

Design thinking is a problem-solving approach that involves empathy, experimentation, and iteration.

The process focuses on understanding user needs, challenging assumptions , and redefining problems from a user-centric perspective.

In problem-solving, design thinking uncovers innovative solutions that may not have been initially apparent and ensures the solution is tailored to the needs of those affected by the issue.

32. Analogical Thinking

Analogical thinking involves the transfer of information from a particular subject (the analogue or source) to another particular subject (the target).

In problem-solving, you’re drawing parallels between similar situations and applying the problem-solving techniques used in one situation to the other.

Thus, it allows you to apply proven strategies to new, but related problems.

33. Lateral Thinking

Lateral thinking requires looking at a situation or problem from a unique, sometimes abstract, often non-sequential viewpoint.

Unlike traditional logical thinking methods, lateral thinking encourages you to employ creative and out-of-the-box techniques.

In solving problems, this type of thinking boosts ingenuity and drives innovation, often leading to novel and effective solutions.

Go Deeper: Lateral Thinking Examples

34. Flowcharting

Flowcharting is the process of visually mapping a process or procedure.

This form of diagram can show every step of a system, process, or workflow, enabling an easy tracking of the progress.

As a problem-solving tool, flowcharts help identify bottlenecks or inefficiencies in a process, guiding improved strategies and providing clarity on task ownership and process outcomes.

35. Multivoting

Multivoting, or N/3 voting, is a method where participants reduce a large list of ideas to a prioritized shortlist by casting multiple votes.

This voting system elevates the most preferred options for further consideration and decision-making.

As a problem-solving technique, multivoting allows a group to narrow options and focus on the most promising solutions, ensuring more effective and democratic decision-making.

36. Force Field Analysis

Force Field Analysis is a decision-making technique that identifies the forces for and against change when contemplating a decision.

The ‘forces’ represent the differing factors that can drive or hinder change.

In problem-solving, Force Field Analysis allows you to understand the entirety of the context, favoring a balanced view over a one-sided perspective. A comprehensive view of all the forces at play can lead to better-informed problem-solving decisions.

TRIZ, which stands for “The Theory of Inventive Problem Solving,” is a problem-solving, analysis, and forecasting methodology.

It focuses on finding contradictions inherent in a scenario. Then, you work toward eliminating the contraditions through finding innovative solutions.

So, when you’re tackling a problem, TRIZ provides a disciplined, systematic approach that aims for ideal solutions and not just acceptable ones. Using TRIZ, you can leverage patterns of problem-solving that have proven effective in different cases, pivoting them to solve the problem at hand.

38. A3 Problem Solving

A3 Problem Solving, derived from Lean Management, is a structured method that uses a single sheet of A3-sized paper to document knowledge from a problem-solving process.

Named after the international paper size standard of A3 (or 11-inch by 17-inch paper), it succinctly records all key details of the problem-solving process from problem description to the root cause and corrective actions.

Used in problem-solving, this provides a straightforward and logical structure for addressing the problem, facilitating communication between team members, ensuring all critical details are included, and providing a record of decisions made.

39. Scenario Analysis

Scenario Analysis is all about predicting different possible future events depending upon your decision.

To do this, you look at each course of action and try to identify the most likely outcomes or scenarios down the track if you take that course of action.

This technique helps forecast the impacts of various strategies, playing each out to their (logical or potential) end. It’s a good strategy for project managers who need to keep a firm eye on the horizon at all times.

When solving problems, Scenario Analysis assists in preparing for uncertainties, making sure your solution remains viable, regardless of changes in circumstances.

How to Answer “Demonstrate Problem-Solving Skills” in an Interview

When asked to demonstrate your problem-solving skills in an interview, the STAR method often proves useful. STAR stands for Situation, Task, Action, and Result.

Situation: Begin by describing a specific circumstance or challenge you encountered. Make sure to provide enough detail to allow the interviewer a clear understanding. You should select an event that adequately showcases your problem-solving abilities.

For instance, “In my previous role as a project manager, we faced a significant issue when our key supplier abruptly went out of business.”

Task: Explain what your responsibilities were in that situation. This serves to provide context, allowing the interviewer to understand your role and the expectations placed upon you.

For instance, “It was my task to ensure the project remained on track despite this setback. Alternative suppliers needed to be found without sacrificing quality or significantly increasing costs.”

Action: Describe the steps you took to manage the problem. Highlight your problem-solving process. Mention any creative approaches or techniques that you used.

For instance, “I conducted thorough research to identify potential new suppliers. After creating a shortlist, I initiated contact, negotiated terms, assessed samples for quality and made a selection. I also worked closely with the team to re-adjust the project timeline.”

Result: Share the outcomes of your actions. How did the situation end? Did your actions lead to success? It’s particularly effective if you can quantify these results.

For instance, “As a result of my active problem solving, we were able to secure a new supplier whose costs were actually 10% cheaper and whose quality was comparable. We adjusted the project plan and managed to complete the project just two weeks later than originally planned, despite the major vendor setback.”

Remember, when you’re explaining your problem-solving skills to an interviewer, what they’re really interested in is your approach to handling difficulties, your creativity and persistence in seeking a resolution, and your ability to carry your solution through to fruition. Tailoring your story to highlight these aspects will help exemplify your problem-solving prowess.

Go Deeper: STAR Interview Method Examples

Benefits of Problem-Solving

Problem-solving is beneficial for the following reasons (among others):

• It can help you to overcome challenges, roadblocks, and bottlenecks in your life.
• It can save a company money.
• It can help you to achieve clarity in your thinking.
• It can make procedures more efficient and save time.
• It can strengthen your decision-making capacities.
• It can lead to better risk management.

Whether for a job interview or school, problem-solving helps you to become a better thinking, solve your problems more effectively, and achieve your goals. Build up your problem-solving frameworks (I presented over 40 in this piece for you!) and work on applying them in real-life situations.

Chris Drew (PhD)

Dr. Chris Drew is the founder of the Helpful Professor. He holds a PhD in education and has published over 20 articles in scholarly journals. He is the former editor of the Journal of Learning Development in Higher Education. [Image Descriptor: Photo of Chris]

• Chris Drew (PhD) https://helpfulprofessor.com/author/chris-drew-phd/ 15 Animism Examples
• Chris Drew (PhD) https://helpfulprofessor.com/author/chris-drew-phd/ 10 Magical Thinking Examples
• Chris Drew (PhD) https://helpfulprofessor.com/author/chris-drew-phd/ Social-Emotional Learning (Definition, Examples, Pros & Cons)
• Chris Drew (PhD) https://helpfulprofessor.com/author/chris-drew-phd/ What is Educational Psychology?

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PROBLEM SOLVING in a Sentence Examples: 21 Ways to Use Problem Solving

Have you ever found yourself stuck in a situation, trying to figure out the best way to overcome a challenge or obstacle? That’s where the concept of problem solving comes into play. Problem solving refers to the process of identifying issues, brainstorming potential solutions, and selecting the most effective course of action to resolve a problem or achieve a desired outcome.

In various aspects of our lives, from school and work to personal relationships, the ability to problem solve is a valuable skill that can help us navigate through difficulties and make informed decisions. By honing our problem-solving skills, we can approach challenges with confidence and creativity, finding innovative solutions to complex problems.

Table of Contents

7 Examples Of Problem Solving Used In a Sentence For Kids

• Problem solving is when we figure out how to fix a tricky situation.
• We can use problem solving to help us complete puzzles and games.
• Friends can work together to do some problem solving .
• It’s fun to use problem solving to come up with new ideas.
• Sometimes we need to ask for help with problem solving .
• Practice makes us better at problem solving .
• We can feel proud when we use problem solving to overcome challenges.

14 Sentences with Problem Solving Examples

• Problem solving is essential when faced with complex math equations in engineering classes.
• College students often use problem solving skills to navigate group projects and assignments.
• Problem solving comes into play when trying to manage time effectively between studying, extracurricular activities, and social life.
• Problem solving skills are crucial when dealing with challenging professors or difficult course material.
• Balancing a tight budget and finding creative ways to save money requires strong problem solving abilities.
• Problem solving is key when troubleshooting technical issues with laptops, smartphones, or other devices.
• Effective problem solving can help find innovative solutions to overcome obstacles in research projects or experiments.
• Learning to manage stress and anxiety through problem solving techniques can greatly improve academic performance.
• Problem solving skills are tested when trying to find internship or job opportunities in a competitive market.
• College students may need to use problem solving strategies to resolve conflicts with roommates or classmates.
• Implementing problem solving strategies can help improve communication and relationships within student organizations or clubs.
• Navigating transportation challenges in crowded cities requires quick thinking and effective problem solving .
• Developing problem solving abilities can help students adapt to unexpected changes in their academic schedules or plans.
• Utilizing problem solving skills when dealing with cultural differences can enhance the college experience for international students.

How To Use Problem Solving in Sentences?

Problem Solving is the process of identifying problems , finding solutions , and implementing those solutions to resolve the problems . To use “Problem Solving” in a sentence, start by identifying a problem that needs to be addressed. For example, “I am having trouble staying organized with my work schedule.” Next, brainstorm possible solutions to the problem . In this case, one solution could be creating a daily to-do list. Then, choose the most viable solution and implement it. The sentence could be, “I used Problem Solving techniques to create a to-do list and now I am more organized with my work schedule.”

Remember that effective Problem Solving involves critical thinking, analytical skills, and creativity. It is important to break down the problem into smaller components, analyze each part, and come up with innovative solutions . Practice Problem Solving regularly to improve your skills and become more efficient at resolving problems . By mastering Problem Solving , you will be able to tackle challenges more effectively and achieve your goals. So, next time you encounter a problem , remember to apply Problem Solving techniques to find a solution.

In conclusion, problem-solving is a crucial skill that involves identifying, analyzing, and resolving issues or obstacles to achieve a desired outcome. The ability to generate creative solutions, think critically, and make informed decisions is key to effective problem-solving. Examples of problem-solving can be seen in various situations, such as when troubleshooting technical issues, resolving conflicts in the workplace, or finding solutions to complex mathematical problems.

By developing and honing your problem-solving skills, you can enhance your adaptability, resilience, and overall effectiveness in both personal and professional realms. Ultimately, being a proficient problem solver can lead to improved decision-making, increased productivity, and a greater sense of accomplishment in overcoming challenges.

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26 Expert-Backed Problem Solving Examples – Interview Answers

Published: February 13, 2023

Interview Questions and Answers

Actionable advice from real experts:

Biron Clark

Former Recruiter

Contributor

Dr. Kyle Elliott

Career Coach

Hayley Jukes

Editor-in-Chief

Biron Clark , Former Recruiter

Kyle Elliott , Career Coach

Hayley Jukes , Editor

As a recruiter , I know employers like to hire people who can solve problems and work well under pressure.

 A job rarely goes 100% according to plan, so hiring managers are more likely to hire you if you seem like you can handle unexpected challenges while staying calm and logical.

But how do they measure this?

Hiring managers will ask you interview questions about your problem-solving skills, and they might also look for examples of problem-solving on your resume and cover letter. 

In this article, I’m going to share a list of problem-solving examples and sample interview answers to questions like, “Give an example of a time you used logic to solve a problem?” and “Describe a time when you had to solve a problem without managerial input. How did you handle it, and what was the result?”

• Problem-solving involves identifying, prioritizing, analyzing, and solving problems using a variety of skills like critical thinking, creativity, decision making, and communication.
• Describe the Situation, Task, Action, and Result ( STAR method ) when discussing your problem-solving experiences.
• Tailor your interview answer with the specific skills and qualifications outlined in the job description.
• Provide numerical data or metrics to demonstrate the tangible impact of your problem-solving efforts.

What are Problem Solving Skills? 

Problem-solving is the ability to identify a problem, prioritize based on gravity and urgency, analyze the root cause, gather relevant information, develop and evaluate viable solutions, decide on the most effective and logical solution, and plan and execute implementation. 

Problem-solving encompasses other skills that can be showcased in an interview response and your resume. Problem-solving skills examples include:

• Critical thinking
• Analytical skills
• Decision making
• Research skills
• Technical skills
• Communication skills
• Adaptability and flexibility

Why is Problem Solving Important in the Workplace?

Problem-solving is essential in the workplace because it directly impacts productivity and efficiency. Whenever you encounter a problem, tackling it head-on prevents minor issues from escalating into bigger ones that could disrupt the entire workflow. 

Beyond maintaining smooth operations, your ability to solve problems fosters innovation. It encourages you to think creatively, finding better ways to achieve goals, which keeps the business competitive and pushes the boundaries of what you can achieve. 

Effective problem-solving also contributes to a healthier work environment; it reduces stress by providing clear strategies for overcoming obstacles and builds confidence within teams. 

Examples of Problem-Solving in the Workplace

• Correcting a mistake at work, whether it was made by you or someone else
• Overcoming a delay at work through problem solving and communication
• Resolving an issue with a difficult or upset customer
• Overcoming issues related to a limited budget, and still delivering good work through the use of creative problem solving
• Overcoming a scheduling/staffing shortage in the department to still deliver excellent work
• Troubleshooting and resolving technical issues
• Handling and resolving a conflict with a coworker
• Solving any problems related to money, customer billing, accounting and bookkeeping, etc.
• Taking initiative when another team member overlooked or missed something important
• Taking initiative to meet with your superior to discuss a problem before it became potentially worse
• Solving a safety issue at work or reporting the issue to those who could solve it
• Using problem solving abilities to reduce/eliminate a company expense
• Finding a way to make the company more profitable through new service or product offerings, new pricing ideas, promotion and sale ideas, etc.
• Changing how a process, team, or task is organized to make it more efficient
• Using creative thinking to come up with a solution that the company hasn’t used before
• Performing research to collect data and information to find a new solution to a problem
• Boosting a company or team’s performance by improving some aspect of communication among employees
• Finding a new piece of data that can guide a company’s decisions or strategy better in a certain area

Problem-Solving Examples for Recent Grads/Entry-Level Job Seekers

• Coordinating work between team members in a class project
• Reassigning a missing team member’s work to other group members in a class project
• Adjusting your workflow on a project to accommodate a tight deadline
• Speaking to your professor to get help when you were struggling or unsure about a project
• Asking classmates, peers, or professors for help in an area of struggle
• Talking to your academic advisor to brainstorm solutions to a problem you were facing
• Researching solutions to an academic problem online, via Google or other methods
• Using problem solving and creative thinking to obtain an internship or other work opportunity during school after struggling at first

How To Answer “Tell Us About a Problem You Solved”

When you answer interview questions about problem-solving scenarios, or if you decide to demonstrate your problem-solving skills in a cover letter (which is a good idea any time the job description mentions problem-solving as a necessary skill), I recommend using the STAR method.

STAR stands for:

It’s a simple way of walking the listener or reader through the story in a way that will make sense to them. 

Start by briefly describing the general situation and the task at hand. After this, describe the course of action you chose and why. Ideally, show that you evaluated all the information you could given the time you had, and made a decision based on logic and fact. Finally, describe the positive result you achieved.

Note: Our sample answers below are structured following the STAR formula. Be sure to check them out!

EXPERT ADVICE

Dr. Kyle Elliott , MPA, CHES Tech & Interview Career Coach caffeinatedkyle.com

How can I communicate complex problem-solving experiences clearly and succinctly?

Before answering any interview question, it’s important to understand why the interviewer is asking the question in the first place.

When it comes to questions about your complex problem-solving experiences, for example, the interviewer likely wants to know about your leadership acumen, collaboration abilities, and communication skills, not the problem itself.

Therefore, your answer should be focused on highlighting how you excelled in each of these areas, not diving into the weeds of the problem itself, which is a common mistake less-experienced interviewees often make.

Tailoring Your Answer Based on the Skills Mentioned in the Job Description

As a recruiter, one of the top tips I can give you when responding to the prompt “Tell us about a problem you solved,” is to tailor your answer to the specific skills and qualifications outlined in the job description. 

Once you’ve pinpointed the skills and key competencies the employer is seeking, craft your response to highlight experiences where you successfully utilized or developed those particular abilities. 

For instance, if the job requires strong leadership skills, focus on a problem-solving scenario where you took charge and effectively guided a team toward resolution. 

By aligning your answer with the desired skills outlined in the job description, you demonstrate your suitability for the role and show the employer that you understand their needs.

Amanda Augustine expands on this by saying:

“Showcase the specific skills you used to solve the problem. Did it require critical thinking, analytical abilities, or strong collaboration? Highlight the relevant skills the employer is seeking.”  

Interview Answers to “Tell Me About a Time You Solved a Problem”

Now, let’s look at some sample interview answers to, “Give me an example of a time you used logic to solve a problem,” or “Tell me about a time you solved a problem,” since you’re likely to hear different versions of this interview question in all sorts of industries.

The example interview responses are structured using the STAR method and are categorized into the top 5 key problem-solving skills recruiters look for in a candidate.

1. Analytical Thinking

Situation: In my previous role as a data analyst , our team encountered a significant drop in website traffic.

Task: I was tasked with identifying the root cause of the decrease.

Action: I conducted a thorough analysis of website metrics, including traffic sources, user demographics, and page performance. Through my analysis, I discovered a technical issue with our website’s loading speed, causing users to bounce. 

Result: By optimizing server response time, compressing images, and minimizing redirects, we saw a 20% increase in traffic within two weeks.

2. Critical Thinking

Situation: During a project deadline crunch, our team encountered a major technical issue that threatened to derail our progress.

Task: My task was to assess the situation and devise a solution quickly.

Action: I immediately convened a meeting with the team to brainstorm potential solutions. Instead of panicking, I encouraged everyone to think outside the box and consider unconventional approaches. We analyzed the problem from different angles and weighed the pros and cons of each solution.

Result: By devising a workaround solution, we were able to meet the project deadline, avoiding potential delays that could have cost the company $100,000 in penalties for missing contractual obligations.

3. Decision Making

Situation: As a project manager , I was faced with a dilemma when two key team members had conflicting opinions on the project direction.

Task: My task was to make a decisive choice that would align with the project goals and maintain team cohesion.

Action: I scheduled a meeting with both team members to understand their perspectives in detail. I listened actively, asked probing questions, and encouraged open dialogue. After carefully weighing the pros and cons of each approach, I made a decision that incorporated elements from both viewpoints.

Result: The decision I made not only resolved the immediate conflict but also led to a stronger sense of collaboration within the team. By valuing input from all team members and making a well-informed decision, we were able to achieve our project objectives efficiently.

4. Communication (Teamwork)

Situation: During a cross-functional project, miscommunication between departments was causing delays and misunderstandings.

Task: My task was to improve communication channels and foster better teamwork among team members.

Action: I initiated regular cross-departmental meetings to ensure that everyone was on the same page regarding project goals and timelines. I also implemented a centralized communication platform where team members could share updates, ask questions, and collaborate more effectively.

Result: Streamlining workflows and improving communication channels led to a 30% reduction in project completion time, saving the company $25,000 in operational costs.

5. Persistence 

Situation: During a challenging sales quarter, I encountered numerous rejections and setbacks while trying to close a major client deal.

Task: My task was to persistently pursue the client and overcome obstacles to secure the deal.

Action: I maintained regular communication with the client, addressing their concerns and demonstrating the value proposition of our product. Despite facing multiple rejections, I remained persistent and resilient, adjusting my approach based on feedback and market dynamics.

Result: After months of perseverance, I successfully closed the deal with the client. By closing the major client deal, I exceeded quarterly sales targets by 25%, resulting in a revenue increase of $250,000 for the company.

Tips to Improve Your Problem-Solving Skills

Throughout your career, being able to showcase and effectively communicate your problem-solving skills gives you more leverage in achieving better jobs and earning more money .

So to improve your problem-solving skills, I recommend always analyzing a problem and situation before acting.

 When discussing problem-solving with employers, you never want to sound like you rush or make impulsive decisions. They want to see fact-based or data-based decisions when you solve problems.

Don’t just say you’re good at solving problems. Show it with specifics. How much did you boost efficiency? Did you save the company money? Adding numbers can really make your achievements stand out.

To get better at solving problems, analyze the outcomes of past solutions you came up with. You can recognize what works and what doesn’t.

Think about how you can improve researching and analyzing a situation, how you can get better at communicating, and deciding on the right people in the organization to talk to and “pull in” to help you if needed, etc.

Finally, practice staying calm even in stressful situations. Take a few minutes to walk outside if needed. Step away from your phone and computer to clear your head. A work problem is rarely so urgent that you cannot take five minutes to think (with the possible exception of safety problems), and you’ll get better outcomes if you solve problems by acting logically instead of rushing to react in a panic.

You can use all of the ideas above to describe your problem-solving skills when asked interview questions about the topic. If you say that you do the things above, employers will be impressed when they assess your problem-solving ability.

More Interview Resources

• 3 Answers to “How Do You Handle Stress?”
• How to Answer “How Do You Handle Conflict?” (Interview Question)
• Sample Answers to “Tell Me About a Time You Failed”

About the Author

Biron Clark is a former executive recruiter who has worked individually with hundreds of job seekers, reviewed thousands of resumes and LinkedIn profiles, and recruited for top venture-backed startups and Fortune 500 companies. He has been advising job seekers since 2012 to think differently in their job search and land high-paying, competitive positions. Follow on Twitter and LinkedIn .

Read more articles by Biron Clark

About the Contributor

Kyle Elliott , career coach and mental health advocate, transforms his side hustle into a notable practice, aiding Silicon Valley professionals in maximizing potential. Follow Kyle on LinkedIn .

About the Editor

Hayley Jukes is the Editor-in-Chief at CareerSidekick with five years of experience creating engaging articles, books, and transcripts for diverse platforms and audiences.

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3 Problem statement examples and steps to write your own

We’ve all encountered problems on the job. After all, that’s what a lot of work is about. Solving meaningful problems to help improve something. 

Developing a problem statement that provides a brief description of an issue you want to solve is an important early step in problem-solving .

It sounds deceptively simple. But creating an effective problem statement isn’t that easy, even for a genius like Albert Einstein. Given one hour to work on a problem, he’d spend 55 minutes thinking about the problem and five minutes finding solutions. (Or so the story goes.)

Einstein was probably exaggerating to make a point. But considering his success in solving complex problems, we think he was on to something. 

As humans, we’re wired to jump past the problem and go directly to the solution stage. In emergencies, this behavior can be lifesaving, as in leaping out of the way of a speeding car. But when dealing with longer-range issues in the workplace, this can lead to bad decisions or half-baked solutions. 

That’s where problem statements come in handy. They help to meaningfully outline objectives to reach effective solutions. Knowing how to develop a great problem statement is also a valuable tool for honing your management skills .

But what exactly is a problem statement, when should you use one, and how do you go about writing one? In this article, we'll answer those questions and give you some tips for writing effective problem statements. Then you'll be ready to take on more challenges large and small.

What is a problem statement?

First, let’s start by defining a problem statement. 

A problem statement is a short, clear explanation of an issue or challenge that sums up what you want to change. It helps you, team members, and other stakeholders to focus on the problem, why it’s important, and who it impacts. 

A good problem statement should create awareness and stimulate creative thinking . It should not identify a solution or create a bias toward a specific strategy.

Taking time to work on a problem statement is a great way to short-circuit the tendency to rush to solutions. It helps to make sure you’re focusing on the right problem and have a well-informed understanding of the root causes. The process can also help you take a more proactive than reactive approach to problem-solving . This can help position you and your team to avoid getting stuck in constant fire-fighting mode. That way, you can take advantage of more growth opportunities.  

When to use a problem statement

The best time to create a problem statement is before you start thinking of solutions. If you catch yourself or your team rushing to the solution stage when you’re first discussing a problem, hit the brakes. Go back and work on the statement of the problem to make sure everyone understands and agrees on what the real problem is. 

Here are some common situations where writing problem statements might come in handy: 

• Writing an executive summary for a project proposal or research project
• Collaborating   on a cross-functional project with several team members
• Defining the customer issue that a proposed product or service aims to solve
• Using design thinking to improve user experience
• Tackling a problem that previous actions failed to solve 

How to identify a problem statement

Like the unseen body of an iceberg, the root cause of a specific problem isn’t always obvious. So when developing a problem statement, how do you go about identifying the true, underlying problem?

These two steps will help you uncover the root cause of a problem :

• Collect information from the research and previous experience with the problem
• Talk to multiple stakeholders who are impacted by the problem

People often perceive problems differently. Interviewing stakeholders will help you understand the problem from diverse points of view. It can also help you develop some case studies to illustrate the problem. 

Combining these insights with research data will help you identify root causes more accurately. In turn, this methodology will help you craft a problem statement that will lead to more viable solutions. 

What are problem statements used for?

You can use problem statements for a variety of purposes. For an organization, it might be solving customer and employee issues. For the government, it could be improving public health. For individuals, it can mean enhancing their own personal well-being . Generally, problem statements can be used to:

• Identify opportunities for improvement
• Focus on the right problems or issues to launch more successful initiatives – a common challenge in leadership
• Help you communicate a problem to others who need to be involved in finding a solution
• Serve as the basis for developing an action plan or goals that need to be accomplished to help solve the problem
• Stimulate thinking outside the box  and other types of creative brainstorming techniques

3 examples of problem statements

When you want to be sure you understand a concept or tool, it helps to see an example. There can also be some differences in opinion about what a problem statement should look like. For instance, some frameworks include a proposed solution as part of the problem statement. But if the goal is to stimulate fresh ideas, it’s better not to suggest a solution within the problem statement. 

In our experience, an effective problem statement is brief, preferably one sentence. It’s also specific and descriptive without being prescriptive. 

Here are three problem statement examples. While these examples represent three types of problems or goals, keep in mind that there can be many other types of problem statements.        

Example Problem Statement 1: The Status Quo Problem Statement

Example: 

The average customer service on-hold time for Example company exceeds five minutes during both its busy and slow seasons.

This can be used to describe a current pain point within an organization that may need to be addressed. Note that the statement specifies that the issue occurs during the company’s slow time as well as the busy season. This is helpful in performing the root cause analysis and determining how this problem can be solved. 

The average customer service on-hold time for Example company exceeds five minutes during both its busy and slow seasons. The company is currently understaffed and customer service representatives are overwhelmed.

Background:

Example company is facing a significant challenge in managing their customer service on-hold times. In the past, the company had been known for its efficient and timely customer service, but due to a combination of factors, including understaffing and increased customer demand, the on-hold times have exceeded five minutes consistently. This has resulted in frustration and dissatisfaction among customers, negatively impacting the company's reputation and customer loyalty.

Reducing the on-hold times for customer service callers is crucial for Example company. Prolonged waiting times have a detrimental effect on customer satisfaction and loyalty, leading to potential customer churn and loss of revenue. Additionally, the company's declining reputation in terms of customer service can have a lasting impact on its competitive position in the market. Addressing this problem is of utmost importance to improve customer experience and maintain a positive brand image.

Objectives:

The primary objective of this project is to reduce the on-hold times for customer service callers at Example company. The specific objectives include:

• Analyzing the current customer service workflow and identifying bottlenecks contributing to increased on-hold times.
• Assessing the staffing levels and resource allocation to determine the extent of understaffing and its impact on customer service.
• Developing strategies and implementing measures to optimize the customer service workflow and reduce on-hold times.
• Monitoring and evaluating the effectiveness of the implemented measures through key performance indicators (KPIs) such as average on-hold time, customer satisfaction ratings, and customer feedback.
• Establishing a sustainable approach to maintain reduced on-hold times, taking into account both busy and slow seasons, through proper resource planning, training, and process improvements.

Example Problem Statement 2: The Destination Problem Statement

Leaders at Example company want to increase net revenue for its premium product line of widgets by 5% for the next fiscal year. 

This approach can be used to describe where an organization wants to be in the future. This type of problem statement is useful for launching initiatives to help an organization achieve its desired state. 

Like creating SMART goals , you want to be as specific as possible. Note that the statement specifies “net revenue” instead of “gross revenue." This will help keep options open for potential actions. It also makes it clear that merely increasing sales is not an acceptable solution if higher marketing costs offset the net gains. 

Leaders at Example company aim to increase net revenue for its premium product line of widgets by 5% for the next fiscal year. However, the company currently lacks the necessary teams to tackle this objective effectively. To achieve this growth target, the company needs to expand its marketing and PR teams, as well as its product development teams, to prepare for scaling. 

Example company faces the challenge of generating a 5% increase in net revenue for its premium product line of widgets in the upcoming fiscal year. Currently, the company lacks the required workforce to drive this growth. Without adequate staff in the marketing, PR, and product development departments, the company's ability to effectively promote, position, and innovate its premium product line will be hindered. To achieve this kind of growth, it is essential that Example company expands teams, enhances capabilities, and strategically taps into the existing pool of loyal customers.

Increasing net revenue for the premium product line is crucial for Example company's overall business success. Failure to achieve the targeted growth rate can lead to missed revenue opportunities and stagnation in the market. By expanding the marketing and PR teams, Example company can strengthen its brand presence, effectively communicate the value proposition of its premium product line, and attract new customers.

Additionally, expanding the product development teams will enable the company to introduce new features and innovations, further enticing existing and potential customers. Therefore, addressing the workforce shortage and investing in the necessary resources are vital for achieving the revenue growth objective.

The primary objective of this project is to increase net revenue for Example company's premium product line of widgets by 5% in the next fiscal year. The specific objectives include:

• Assessing the current workforce and identifying the gaps in the marketing, PR, and product development teams.
• Expanding the marketing and PR teams by hiring skilled professionals who can effectively promote the premium product line and engage with the target audience.
• Strengthening the product development teams by recruiting qualified individuals who can drive innovation, enhance product features, and meet customer demands.
• Developing a comprehensive marketing and PR strategy to effectively communicate the value proposition of the premium product line and attract new customers.
• Leveraging the existing base of loyal customers to increase repeat purchases, referrals, and brand advocacy.
• Allocating sufficient resources, both time and manpower, to support the expansion and scaling efforts required to achieve the ambitious revenue growth target.
• Monitoring and analyzing key performance indicators (KPIs) such as net revenue, customer acquisition, customer retention, and customer satisfaction to measure the success of the growth initiatives.
• Establishing a sustainable plan to maintain the increased revenue growth beyond the next fiscal year by implementing strategies for continuous improvement and adaptation to market dynamics.

Example Problem Statement 3 The Stakeholder Problem Statement

In the last three quarterly employee engagement surveys , less than 30% of employees at Eample company stated that they feel valued by the company. This represents a 20% decline compared to the same period in the year prior. 

This strategy can be used to describe how a specific stakeholder group views the organization. It can be useful for exploring issues and potential solutions that impact specific groups of people. 

Note the statement makes it clear that the issue has been present in multiple surveys and it's significantly worse than the previous year. When researching root causes, the HR team will want to zero in on factors that changed since the previous year.

In the last three quarterly employee engagement surveys, less than 30% of employees at the Example company stated that they feel valued by the company. This indicates a significant decline of 20% compared to the same period in the previous year.

The company aspires to reduce this percentage further to under 10%. However, achieving this goal would require filling specialized roles and implementing substantial cultural changes within the organization.

Example company is facing a pressing issue regarding employee engagement and perceived value within the company. Over the past year, there has been a notable decline in the percentage of employees who feel valued. This decline is evident in the results of the quarterly employee engagement surveys, which consistently show less than 30% of employees reporting a sense of value by the company.

This decline of 20% compared to the previous year's data signifies a concerning trend. To address this problem effectively, Example company needs to undertake significant measures that go beyond superficial changes and necessitate filling specialized roles and transforming the company culture.

Employee engagement and a sense of value are crucial for organizational success. When employees feel valued, they tend to be more productive, committed, and motivated. Conversely, a lack of perceived value can lead to decreased morale, increased turnover rates, and diminished overall performance.

By addressing the decline in employees feeling valued, Example company can improve employee satisfaction, retention, and ultimately, overall productivity. Achieving the desired reduction to under 10% is essential to restore a positive work environment and build a culture of appreciation and respect.

The primary objective of this project is to increase the percentage of employees who feel valued by Example company, aiming to reduce it to under 10%. The specific objectives include:

• Conducting a comprehensive analysis of the factors contributing to the decline in employees feeling valued, including organizational policies, communication practices, leadership styles, and cultural norms.
• Identifying and filling specialized roles, such as employee engagement specialists or culture change agents, who can provide expertise and guidance in fostering a culture of value and appreciation.
• Developing a holistic employee engagement strategy that encompasses various initiatives, including training programs, recognition programs, feedback mechanisms, and communication channels, to enhance employee value perception.
• Implementing cultural changes within the organization that align with the values of appreciation, respect, and recognition, while fostering an environment where employees feel valued.
• Communicating the importance of employee value and engagement throughout all levels of the organization, including leadership teams, managers, and supervisors, to ensure consistent messaging and support.
• Monitoring progress through regular employee surveys, feedback sessions, and key performance indicators (KPIs) related to employee satisfaction, turnover rates, and overall engagement levels.
• Providing ongoing support, resources, and training to managers and supervisors to enable them to effectively recognize and appreciate their teams and foster a culture of value within their respective departments.
• Establishing a sustainable framework for maintaining high employee value perception in the long term, including regular evaluation and adaptation of employee engagement initiatives to address evolving needs and expectations.

What are the 5 components of a problem statement?

In developing a problem statement, it helps to think like a journalist by focusing on the five Ws: who, what, when, where, and why or how. Keep in mind that every statement may not explicitly include each component. But asking these questions is a good way to make sure you’re covering the key elements:

• Who: Who are the stakeholders that are affected by the problem?
• What: What is the current state, desired state, or unmet need? 
• When: When is the issue occurring or what is the timeframe involved?
• Where: Where is the problem occurring? For example, is it in a specific department, location, or region?
• Why: Why is this important or worth solving? How is the problem impacting your customers, employees, other stakeholders, or the organization? What is the magnitude of the problem? How large is the gap between the current and desired state? 

How do you write a problem statement?

There are many frameworks designed to help people write a problem statement. One example is outlined in the book, The Conclusion Trap: Four Steps to Better Decisions, ” by Daniel Markovitz. A faculty member at the Lean Enterprise Institute, the author uses many case studies from his work as a business consultant.

To simplify the process, we’ve broken it down into three steps:

1. Gather data and observe

Use data from research and reports, as well as facts from direct observation to answer the five Ws: who, what, when, where, and why. 

Whenever possible, get out in the field and talk directly with stakeholders impacted by the problem. Get a firsthand look at the work environment and equipment. This may mean spending time on the production floor asking employees questions about their work and challenges. Or taking customer service calls to learn more about customer pain points and problems your employees may be grappling with.    

2. Frame the problem properly  

A well-framed problem will help you avoid cognitive bias and open avenues for discussion. It will also encourage the exploration of more options.

A good way to test a problem statement for bias is to ask questions like these:

3. Keep asking why (and check in on the progress)

When it comes to problem-solving, stay curious. Lean on your growth mindset to keep asking why — and check in on the progress. 

Asking why until you’re satisfied that you’ve uncovered the root cause of the problem will help you avoid ineffective band-aid solutions.

What to avoid when writing a problem statement

When crafting a problem statement, it's essential to communicate the issue clearly and effectively. A well-formulated problem statement sets the stage for understanding and addressing the challenge at hand. However, there are common pitfalls that can undermine its clarity and purpose. Here's what you should avoid:

• Vagueness : Be specific about the problem and its context.
• Complexity : Keep the language simple and direct.
• Overgeneralization : Avoid broad statements that don’t address specific issues.
• Assumptions : Don’t presume solutions or causes without evidence.
• Jargon : Use clear, accessible language that can be understood by all stakeholders.

Refining your problem statements

When solving any sort of problem, there’s likely a slew of questions that might arise for you. In order to holistically understand the root cause of the problem at hand, your workforce needs to stay curious. 

An effective problem statement creates the space you and your team need to explore, gain insight, and get buy-in before taking action.

If you have embarked on a proposed solution, it’s also important to understand that solutions are malleable. There may be no single best solution. Solutions can change and adapt as external factors change, too. It’s more important than ever that organizations stay agile . This means that interactive check-ins are critical to solving tough problems. By keeping a good pulse on your course of action, you’ll be better equipped to pivot when the time comes to change. 

BetterUp can help. With access to virtual coaching , your people can get personalized support to help solve tough problems of the future.

Enhance your problem-solving skills

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Madeline Miles

Madeline is a writer, communicator, and storyteller who is passionate about using words to help drive positive change. She holds a bachelor's in English Creative Writing and Communication Studies and lives in Denver, Colorado. In her spare time, she's usually somewhere outside (preferably in the mountains) — and enjoys poetry and fiction.

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Overview of the Problem-Solving Mental Process

Kendra Cherry, MS, is a psychosocial rehabilitation specialist, psychology educator, and author of the "Everything Psychology Book."

Rachel Goldman, PhD FTOS, is a licensed psychologist, clinical assistant professor, speaker, wellness expert specializing in eating behaviors, stress management, and health behavior change.

• Identify the Problem
• Define the Problem
• Form a Strategy
• Organize Information
• Allocate Resources
• Monitor Progress
• Evaluate the Results

Frequently Asked Questions

Problem-solving is a mental process that involves discovering, analyzing, and solving problems. The ultimate goal of problem-solving is to overcome obstacles and find a solution that best resolves the issue.

The best strategy for solving a problem depends largely on the unique situation. In some cases, people are better off learning everything they can about the issue and then using factual knowledge to come up with a solution. In other instances, creativity and insight are the best options.

It is not necessary to follow problem-solving steps sequentially, It is common to skip steps or even go back through steps multiple times until the desired solution is reached.

In order to correctly solve a problem, it is often important to follow a series of steps. Researchers sometimes refer to this as the problem-solving cycle. While this cycle is portrayed sequentially, people rarely follow a rigid series of steps to find a solution.

The following steps include developing strategies and organizing knowledge.

1. Identifying the Problem

While it may seem like an obvious step, identifying the problem is not always as simple as it sounds. In some cases, people might mistakenly identify the wrong source of a problem, which will make attempts to solve it inefficient or even useless.

Some strategies that you might use to figure out the source of a problem include :

• Asking questions about the problem
• Breaking the problem down into smaller pieces
• Looking at the problem from different perspectives
• Conducting research to figure out what relationships exist between different variables

2. Defining the Problem

After the problem has been identified, it is important to fully define the problem so that it can be solved. You can define a problem by operationally defining each aspect of the problem and setting goals for what aspects of the problem you will address

At this point, you should focus on figuring out which aspects of the problems are facts and which are opinions. State the problem clearly and identify the scope of the solution.

3. Forming a Strategy

After the problem has been identified, it is time to start brainstorming potential solutions. This step usually involves generating as many ideas as possible without judging their quality. Once several possibilities have been generated, they can be evaluated and narrowed down.

The next step is to develop a strategy to solve the problem. The approach used will vary depending upon the situation and the individual's unique preferences. Common problem-solving strategies include heuristics and algorithms.

• Heuristics are mental shortcuts that are often based on solutions that have worked in the past. They can work well if the problem is similar to something you have encountered before and are often the best choice if you need a fast solution.
• Algorithms are step-by-step strategies that are guaranteed to produce a correct result. While this approach is great for accuracy, it can also consume time and resources.

Heuristics are often best used when time is of the essence, while algorithms are a better choice when a decision needs to be as accurate as possible.

4. Organizing Information

Before coming up with a solution, you need to first organize the available information. What do you know about the problem? What do you not know? The more information that is available the better prepared you will be to come up with an accurate solution.

When approaching a problem, it is important to make sure that you have all the data you need. Making a decision without adequate information can lead to biased or inaccurate results.

5. Allocating Resources

Of course, we don't always have unlimited money, time, and other resources to solve a problem. Before you begin to solve a problem, you need to determine how high priority it is.

If it is an important problem, it is probably worth allocating more resources to solving it. If, however, it is a fairly unimportant problem, then you do not want to spend too much of your available resources on coming up with a solution.

At this stage, it is important to consider all of the factors that might affect the problem at hand. This includes looking at the available resources, deadlines that need to be met, and any possible risks involved in each solution. After careful evaluation, a decision can be made about which solution to pursue.

6. Monitoring Progress

After selecting a problem-solving strategy, it is time to put the plan into action and see if it works. This step might involve trying out different solutions to see which one is the most effective.

It is also important to monitor the situation after implementing a solution to ensure that the problem has been solved and that no new problems have arisen as a result of the proposed solution.

Effective problem-solvers tend to monitor their progress as they work towards a solution. If they are not making good progress toward reaching their goal, they will reevaluate their approach or look for new strategies .

7. Evaluating the Results

After a solution has been reached, it is important to evaluate the results to determine if it is the best possible solution to the problem. This evaluation might be immediate, such as checking the results of a math problem to ensure the answer is correct, or it can be delayed, such as evaluating the success of a therapy program after several months of treatment.

Once a problem has been solved, it is important to take some time to reflect on the process that was used and evaluate the results. This will help you to improve your problem-solving skills and become more efficient at solving future problems.

A Word From Verywell​

It is important to remember that there are many different problem-solving processes with different steps, and this is just one example. Problem-solving in real-world situations requires a great deal of resourcefulness, flexibility, resilience, and continuous interaction with the environment.

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You can become a better problem solving by:

• Practicing brainstorming and coming up with multiple potential solutions to problems
• Being open-minded and considering all possible options before making a decision
• Breaking down problems into smaller, more manageable pieces
• Asking for help when needed
• Researching different problem-solving techniques and trying out new ones
• Learning from mistakes and using them as opportunities to grow

It's important to communicate openly and honestly with your partner about what's going on. Try to see things from their perspective as well as your own. Work together to find a resolution that works for both of you. Be willing to compromise and accept that there may not be a perfect solution.

Take breaks if things are getting too heated, and come back to the problem when you feel calm and collected. Don't try to fix every problem on your own—consider asking a therapist or counselor for help and insight.

If you've tried everything and there doesn't seem to be a way to fix the problem, you may have to learn to accept it. This can be difficult, but try to focus on the positive aspects of your life and remember that every situation is temporary. Don't dwell on what's going wrong—instead, think about what's going right. Find support by talking to friends or family. Seek professional help if you're having trouble coping.

Davidson JE, Sternberg RJ, editors.  The Psychology of Problem Solving .  Cambridge University Press; 2003. doi:10.1017/CBO9780511615771

Sarathy V. Real world problem-solving .  Front Hum Neurosci . 2018;12:261. Published 2018 Jun 26. doi:10.3389/fnhum.2018.00261

By Kendra Cherry, MSEd Kendra Cherry, MS, is a psychosocial rehabilitation specialist, psychology educator, and author of the "Everything Psychology Book."

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Meanings of skill.

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(Definition of skill from the Cambridge English Dictionary © Cambridge University Press)

• Examples of problem-solving skills

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a long trip or holiday taken by car

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• Definition of skill
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How to Use problem in a Sentence

• The mechanic fixed the problem with the car.
• We have to find a way to solve this problem .
• I have my own problems to deal with.
• Mosquitoes are a problem in the summer.
• We didn't have any problems getting here.
• There are a few problems with your argument.
• He has chronic health problems .
• Racism and sexism are major social problems .
• She is bothered by family problems .
• The company is having financial problems .

Some of these examples are programmatically compiled from various online sources to illustrate current usage of the word 'problem.' Any opinions expressed in the examples do not represent those of Merriam-Webster or its editors. Send us feedback about these examples.

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Problem solving in a sentence

• 某某   2016-01-13 联网相关的政策
• definition  (229+13)
• cigarette  (293+37)
• permit  (172+20)
• payment  (257+30)
• observation  (197+11)
• cheese  (300+27)
• climate  (203+34)
• warning  (274+32)
• scholar  (252+12)
• suspect  (191+36)
• journalist  (199+17)
• musical  (257+31)
• depression  (256+27)
• asset  (257+10)
• display  (202+26)
• lab  (233+8)
• wrap  (152+6)
• knock  (231+23)
• association  (264+18)
• Israeli  (164+1)

Problem Solving Skills: Performance Review Examples (Rating 1 – 5)

By Status.net Editorial Team on July 21, 2023 — 4 minutes to read

Problem solving is an important skill in any work environment: it includes the ability to identify, understand, and develop solutions to complex issues while maintaining a focus on the end goal. Evaluating this skill in employees during performance reviews can be highly beneficial for both the employee and the organization.

Questions that can help you determine an employee’s rating for problem solving skills:

• How well does the employee define the problem and identify its root cause?
• How creative is the employee in generating potential solutions?
• How effective is the employee in implementing the chosen solution?
• How well does the employee evaluate the effectiveness of the solution and adjust it if necessary?

Related: Best Performance Review Examples for 48 Key Skills

2000+ Performance Review Phrases: The Complete List (Performance Feedback Examples)

Performance Review Phrases and Paragraphs Examples For Problem Solving

5 – outstanding.

Phrases examples:

• Consistently demonstrates exceptional problem-solving abilities
• Proactively identifies issues and offers innovative solutions
• Quickly adapts to unforeseen challenges and finds effective resolutions
• Exceptional problem-solving ability, consistently providing innovative solutions
• Regularly goes above and beyond to find creative solutions to complicated issues
• Demonstrates a keen understanding of complex problems and quickly identifies effective solutions

Paragraph Example 1

“Jane consistently demonstrates outstanding problem-solving skills. She proactively identifies issues in our department and offers innovative solutions that have improved processes and productivity. Her ability to quickly adapt to unforeseen challenges and find effective resolutions is commendable and has proven invaluable to the team.”

Paragraph Example 2

“Sarah has demonstrated an outstanding ability in problem solving throughout the year. Her innovative solutions have significantly improved our department’s efficiency, and she consistently goes above and beyond expectations to find creative approaches to complicated issues.”

4 – Exceeds Expectations

• Demonstrates a strong aptitude for solving complex problems
• Often takes initiative in identifying and resolving issues
• Effectively considers multiple perspectives and approaches before making decisions
• Displayed a consistently strong ability to tackle challenging problems efficiently
• Often takes the initiative to solve problems before they escalate
• Demonstrates a high level of critical thinking when resolving issues

“John exceeds expectations in problem-solving. He has a strong aptitude for solving complex problems and often takes initiative in identifying and resolving issues. His ability to consider multiple perspectives and approaches before making decisions has led to valuable improvements within the team.”

“Sam consistently exceeded expectations in problem solving this year. His efficient handling of challenging issues has made a positive impact on our team, and he often takes the initiative to resolve problems before they escalate. Sam’s critical thinking ability has been a valuable asset to our organization, and we appreciate his efforts.”

3 – Meets Expectations

• Displays adequate problem-solving skills when faced with challenges
• Generally able to identify issues and propose viable solutions
• Seeks assistance when necessary to resolve difficult situations
• Demonstrates a solid understanding of problem-solving techniques
• Capable of resolving everyday issues independently
• Shows perseverance when facing difficult challenges

“Mary meets expectations in her problem-solving abilities. She displays adequate skills when faced with challenges and is generally able to identify issues and propose viable solutions. Mary also seeks assistance when necessary to resolve difficult situations, demonstrating her willingness to collaborate and learn.”

“Sarah meets expectations in her problem-solving abilities. She demonstrates a solid understanding of problem-solving techniques and can resolve everyday issues independently. We value her perseverance when facing difficult challenges and encourage her to continue developing these skills.”

2 – Needs Improvement

• Struggles to find effective solutions to problems
• Tends to overlook critical details when evaluating situations
• Reluctant to seek help or collaborate with others to resolve issues
• Struggles to find effective solutions when faced with complex issues
• Often relies on assistance from others to resolve problems
• May lack confidence in decision-making when solving problems

“Tom’s problem-solving skills need improvement. He struggles to find effective solutions to problems and tends to overlook critical details when evaluating situations. Tom should work on being more willing to seek help and collaborate with others to resolve issues, which will ultimately strengthen his problem-solving abilities.”

“Mark’s problem-solving skills need improvement. He often struggles to find effective solutions for complex issues and seeks assistance from others to resolve problems. We encourage Mark to build his confidence in decision-making and focus on developing his problem-solving abilities.”

1 – Unacceptable

• Fails to identify and resolve problems in a timely manner
• Lacks critical thinking skills necessary for effective problem-solving
• Often creates additional issues when attempting to resolve problems
• Demonstrates a consistent inability to resolve even basic issues
• Often avoids responsibility for problem-solving tasks
• Fails to analyze problems effectively, leading to poor decision-making

“Sally’s problem-solving skills are unacceptable. She consistently fails to identify and resolve problems in a timely manner, and her lack of critical thinking skills hinders her ability to effectively solve challenges. Additionally, her attempts to resolve problems often create additional issues, resulting in a negative impact on the team’s overall performance.”

“Susan’s problem-solving performance has been unacceptable this year. She consistently demonstrates an inability to resolve basic issues and avoids taking responsibility for problem-solving tasks. Her ineffectiveness in analyzing problems has led to poor decision-making. It is crucial that Susan improve her problem-solving skills to succeed in her role.”

• Job Knowledge Performance Review Phrases (Examples)
• Cooperation Skills: Performance Review Examples (Rating 1 - 5)
• 100 Performance Review Phrases for Job Knowledge, Judgment, Listening Skills
• What Are Analytical Skills? [Examples]
• Collaboration Skills: Performance Review Examples (Rating 1 - 5)
• Critical Thinking: Performance Review Examples (Rating 1 - 5)

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• problem-solving

adjective as in analytic

Strongest matches

analytical , investigative

Weak matches

inquiring , rational , sound , systematic

adjective as in analytical

analytic , cogent , detailed , diagnostic , interpretive , investigative , penetrating , rational , scientific , systematic , thorough

conclusive , discrete , dissecting , explanatory , expository , inquiring , inquisitive , judicious , logical , organized , perceptive , perspicuous , precise , questioning , ratiocinative , reasonably , searching , solid , sound , studious , subtle , testing , valid

adjective as in analytic/analytical

cogent , conclusive , detailed , diagnostic , discrete , dissecting , explanatory , expository , inquiring , inquisitive , interpretive , investigative , judicious , logical , organized , penetrating , perceptive , perspicuous , precise , questioning , ratiocinative , rational , reasonable , scientific , searching , solid , sound , studious , subtle , systematic , testing , thorough , valid , well-grounded

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Example sentences.

“These are problem-solving products but that incorporate technology in a really subtle, unobtrusive way,” she says.

And it is a “problem-solving populism” that marries the twin impulses of populism and progressivism.

“We want a Republican Party that returns to problem-solving mode,” he said.

Problem-solving entails accepting realities, splitting differences, and moving forward.

It teaches female factory workers technical and life skills, such as literacy, communication and problem-solving.

Problem solving with class discussion is absolutely essential, and should occupy at least one third of the entire time.

In teaching by the problem-solving method Professor Lancelot 22 makes use of three types of problems.

Sequential Problem Solving is written for those with a whole brain thinking style.

Thus problem solving involves both the physical world and the interpersonal world.

Sequential Problem Solving begins with the mechanics of learning and the role of memorization in learning.

Related Words

Words related to problem-solving are not direct synonyms, but are associated with the word problem-solving . Browse related words to learn more about word associations.

adjective as in logical

• investigative

adjective as in examining and determining

• explanatory
• inquisitive
• interpretive
• penetrating
• perspicuous
• questioning
• ratiocinative
• well-grounded

adjective as in examining

Viewing 5 / 11 related words

On this page you'll find 87 synonyms, antonyms, and words related to problem-solving, such as: analytical, investigative, inquiring, rational, sound, and systematic.

From Roget's 21st Century Thesaurus, Third Edition Copyright © 2013 by the Philip Lief Group.

Examples of 'problem' in a sentence

Examples from collins dictionaries, examples from the collins corpus.

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“Problem-Solving” Or “Problem Solving”? Learn If It Is Hyphenated

Is it problem-solving or problem solving? Hyphenation rules seem to be a little confusing when you’re first picking up a language. Don’t worry, though. They’re not nearly as complicated as the language may have led you to believe!

Problem-Solving Or Problem Solving – Hyphenated Or Not?

When we discuss the problem-solving hyphen rule, we learn that problem-solving is hyphenated when used to modify a noun or object in a sentence. We keep the two words separated when using them as their own noun and not modifying anything else in the sentence.

Examples Of When To Use “Problem-Solving”

Now that we’re into the whole debate of problem-solving vs problem solving, let’s look through some examples of how we can use “problem-solving” with a hyphen. As stated above, we use “problem-solving” when modifying a noun or object in a sentence. It’s the most common way to write “problem-solving.” Even the spelling without a hyphen is slowly being pushed out of common language use!

• This is a problem-solving class.
• I hold a problem-solving position at my workplace.
• My manager put me in charge of the problem-solving accounts.
• They say I have a problem-solving mind.
• We’re known as problem-solving children.

Examples Of When To Use “Problem Solving”

Though much less common to be seen written as a phrase noun, it is still worth mentioning. It’s grammatically correct to use “problem solving” at the end of a sentence or clause without a hyphen. However, as we stated above, many people are beginning to prefer the ease of sticking to the hyphenated spelling, meaning that it’s slowly phasing out of existence even in this form.

• I’m good at problem solving.
• This requires a lot of problem solving.
• We are all trained in problem solving.
• My job asks for problem solving.
• Did you say you were good at problem solving?

Is Problem-Solving Hyphenated AP Style?

Have you had a look through the rules in the AP stylebook before? Even if you haven’t, there’s a good explanation for hyphens there. As we stated above, we use hyphens when linking close words that modify a noun or object in a sentence. They’re used to help a reader better understand what is going on through the modification of the clause.

Should I Capitalize “Solving” In The Word “Problem-Solving”?

The question of “is problem-solving hyphenated” was answered, but now we’ve got a new question. What happens to capitalization rules when we add a hyphen to a title. It depends on your own title choices, so let’s look a little further into the three potential options. The first option capitalizes only the first word and any proper nouns in a title. In this case, neither word in “problem-solving” is capitalized.

The second option capitalizes all words except for short conjunctions, short prepositions, and articles. In this case, you will always capitalize “problem” but always leave “solving” uncapitalized. The final option capitalizes every single word in a title. No matter what, you’ll capitalize both words in “problem-solving” when using this style to write your titles.

Does The Rule Also Apply To “Problem Solver” Vs “Problem-Solver”?

The same rule does apply when we use “problem solver” instead of “problem solving.” However, it’s not often that we’ll see a “problem-solver” modifying a noun or object (unless it’s a problem-solver robot or something). So, it’s most likely you’ll write “problem solver.”

Alternatives To “Problem-Solving”

If you’re still struggling with the hyphen rule of whether it’s problem solving or problem-solving, there’s one last thing we can help you with. We can give you some alternatives that have the same meanings but don’t require a hyphen. This way, you can be safe in your own knowledge without having to worry about getting the rules wrong.

• interpretive

Quiz – Problem-Solving Or Problem Solving?

We’ll finish with a quiz to see how much you’ve learned from this article. The answers are all multiple choice, so you should have a blast with them! We’ll include the answers at the end to reference as well.

• I’ve been told that I’m good at (A. problem-solving / B. problem solving).
• I hold my (A. problem-solving / B. problem solving) skills close to my heart.
• We aren’t great at (A. problem-solving / B. problem solving).
• These are all the best (A. problem-solving / B. problem solving) subjects.
• Can we have a go at a (A. problem-solving / B. problem solving) puzzle?

Quiz Answers

Martin holds a Master’s degree in Finance and International Business. He has six years of experience in professional communication with clients, executives, and colleagues. Furthermore, he has teaching experience from Aarhus University. Martin has been featured as an expert in communication and teaching on Forbes and Shopify. Read more about Martin here .

• Full time or Full-time? Learn if “Full time” is hyphenated
• “Well written” or “Well-written”? Learn If “Well written” Is Hyphenated
• “On-Time” Or “On Time”? Learn If “On Time” Is Hyphenated
• Year round or Year-round? (Hyphen Rule Explained)

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Jessica Grose

Loneliness is a problem that a.i. won’t solve.

By Jessica Grose

Opinion Writer

When I was reporting my ed tech series , I stumbled on one of the most disturbing things I’ve read in years about how technology might interfere with human connection: an article on the website of the venture capital firm Andreessen Horowitz cheerfully headlined “ It’s Not a Computer, It’s a Companion! ”

It opens with this quote from someone who has apparently fully embraced the idea of having a chatbot for a significant other: “The great thing about A.I. is that it is constantly evolving. One day it will be better than a real [girlfriend]. One day, the real one will be the inferior choice.” The article goes on to breathlessly outline use cases for “A.I. companions,” suggesting that some future iteration of chatbots could stand in for mental health professionals, relationship coaches or chatty co-workers.

This week, OpenAI released an update to its ChatGPT chatbot, an indication that the inhuman future foretold by the Andreessen Horowitz story is fast approaching. According to The Washington Post, “The new model, called GPT-4o (“o” stands for “omni”), can interpret user instructions delivered via text, audio and image — and respond in all three modes as well.” GPT-4o is meant to encourage people to speak to it rather than type into it, The Post reports , as “the updated voice can mimic a wider range of human emotions, and allows the user to interrupt. It chatted with users with fewer delays, and identified an OpenAI executive’s emotion based on a video chat where he was grinning.”

There have been lots of comparisons between GPT-4o and the 2013 movie “Her,” in which a man falls in love with his A.I. assistant, voiced by Scarlett Johansson. While some observers, including the Times Opinion contributing writer Julia Angwin, who called ChatGPT’s recent update “ rather routine ,” weren’t particularly impressed, there’s been plenty of hype about the potential for humanlike chatbots to ameliorate emotional challenges, particularly loneliness and social isolation.

For example, in January, a co-founder of one A.I. company argued that the technology could improve quality of life for isolated older people, writing , “Companionship can be provided in the form of virtual assistants or chatbots, and these companions can engage in conversations, play games or provide information, helping to alleviate feelings of loneliness and boredom.”

Certainly, there are valuable and beneficial uses for A.I. chatbots — they can be life-changing for people who are visually impaired , for example. But the notion that bots will one day be an adequate substitute for human contact misunderstands what loneliness really is and doesn’t account for the necessity of human touch.

There are disagreements among academics about the precise meaning of “loneliness,” but to come at it as a social problem, it’s worth trying to sharpen our definitions. Eric Klinenberg , a sociologist at New York University and the author of several books about social connectedness, including “Going Solo” and “Palaces for the People,” described the complexity of loneliness to me this way: “I think of loneliness as our bodies’ signal to us that we need better, more satisfying connections with other people.” And, he said, “the major issue I have with loneliness metrics is they often fail to distinguish between the ordinary healthy loneliness, which gets us off our couch and into the social world when we need it, and the chronic dangerous loneliness, which prevents us from getting off our couch and spirals and leads us to spiral into depression and withdrawal.”

Why I worry about chatting with bots as a potential solution to loneliness is that it could be an approach that blunts the feeling just enough that it discourages or even prevents people from taking that step off the couch toward making connections with others. And some research indicates that a lack of human touch can exacerbate feelings of isolation. One 2023 paper by researchers at the University of Stirling expresses this more holistic view of loneliness quite eloquently, describing the emotion as “an embodied and contextualized sensory experience.”

Nick Gray, a co-author of that paper — which is about the effect of simulated versus real touch on feelings of loneliness — told me that he hasn’t seen any research yet on how realistic A.I. chatbots affect loneliness, noting that it is, obviously, a very new technology. But based on previous research in the field, including his own, he says “a realistic A.I. chatbot could give a temporary reprieve of the feelings of loneliness,” but “it’s a stretch to say it will reduce or get rid of loneliness.”

Klinenberg pointed out that we just had a natural experiment in forced isolation with the Covid-19 pandemic, and the results were quite clear: People, particularly people who lived alone, longed for human interaction. “If I told you that it’s a new pandemic that will hit this summer and we’ll all spend the next year alone or at home with our family, with everything in the public realm shut down, I don’t think the fact of A.I. would make us feel relieved,” he said, adding, “I think the prospect of a world without face-to-face interaction and human touch is terrifying.” He also noted that some of the companies that are pouring money into developing A.I. are among those that put ( unpopular ) return-to-office mandates into effect, so they certainly believe in the value of human interaction on some level.

I was struck by this passage in a story titled “Could A.I.-Powered Robot ‘Companions’ Combat Human Loneliness?” about work that researchers at Auckland, Duke and Cornell Universities are conducting with robots used as a means to try to help alleviate loneliness in older people:

“Right now, all the evidence points to having a real friend as the best solution,” said Murali Doraiswamy, M.B.B.S., F.R.C.P., professor of psychiatry and geriatrics at Duke University and member of the Duke Institute for Brain Sciences. “But until society prioritizes social connectedness and elder care, robots are a solution for the millions of isolated people who have no other solutions.”

What if even a tiny portion of the billions being spent developing A.I. chatbots could be spent on human and physical things we already know help loneliness? As Klinenberg put it, to help lonely and isolated people, we should be investing in things like collaborative housing, parks, libraries and other kinds of accessible social infrastructures that can help people of all ages build connectedness.

“The real social challenge and policy challenge and human challenge is for us to find ways to recognize these people and to attend to them, to care for them,” Klinenberg said. “But I also know that’s very hard work, and collectively we have failed to rise to that challenge.” We don’t want to spend the money or the time to support the most vulnerable among us. “In a way,” he added, “it’s our social failure that has created this opportunity for A.I. and technology to fill in the void.”

Jessica Grose is an Opinion writer for The Times, covering family, religion, education, culture and the way we live now.

To solve the energy problem, the answer is still “all of the above”

Diversity of fuel sources helps ensure security, affordability and sustainability.

By WP Creative Group

MAY 22, 2024

If you find ordinary dilemmas too easy to solve, then try a “trilemma.” And if you’re seeking a really tough trilemma, try what energy experts call the “energy trilemma.” How do you satisfy the world’s insatiable demand for energy—projected to double by 2050—in ways that are sustainable, secure and affordable, all at once? And how do you do it without stalling the global economy? It’s the equivalent of overhauling a car’s engine while keeping it running down the highway.

In a recent report, the International Energy Agency (IEA) asserts that solving the energy trilemma requires “diverse energy sources and supplies [and] diverse clean energy supply chains.” [1] And while climate activists are naturally focused on the rapid expansion of renewables, the IEA predicts that the achievable path to Net Zero involves a mix of diverse energy sources—including oil and gas—that will shift over a course of decades.

This diverse approach comes naturally to Enbridge. With its roots in oil pipelines, it’s now the largest energy infrastructure company in North America. It’s also one of the largest renewable energy companies in Canada, having invested more than $7 billion in wind, solar and more since 2002. [2]

Enbridge takes advantage of North America’s huge oil and gas reserves to provide affordable and secure energy to millions of people. But it also takes the third part of that trilemma—sustainability—seriously. Not only has it pledged to be Net Zero by 2050, it’s also one of the few major energy firms to have declared an interim goal—reducing its emissions intensity 35 percent by 2030. Since 2021, executive and staff compensation has been tied to progress in reaching those goals. [3]

The company is in fact already most of the way to reaching that first goal, due in part to its renewables investments. [4] It has invested in 23 wind farms, 14 solar energy operations and a geothermal project—enough to collectively meet the needs of more than 1.1 million homes. [5] Meanwhile, it’s also reducing the carbon intensity of its oil and gas businesses.

“The vision of the company is to provide energy in a safe and more planet-friendly way everywhere people need it,” says Enbridge chief executive Greg Ebel. “We do that by being attractive to all the people and regions who are in different stages of this transition path.”

Two fuels are better than one

Our energy systems increasingly rely on multiple fuels. Hybrid cars run on both gasoline and electricity. In homes and other buildings, hybrid heating systems are growing in popularity. These systems switch between an electric heat pump and a natural gas furnace depending on ambient temperatures and electricity rates. [6]

A hybrid approach is also key to renewable electricity generation. Solar and wind plants only provide electricity when the sun shines and when the wind blows. Backup electric generation is required for reliability, with the task typically falling to natural gas peaking plants.

“The vision of the company is to provide energy in a safe and more planet-friendly way everywhere people need it. We do that by being attractive to all the people and regions who are in different stages of this transition path.” – Greg Ebel, CEO, Enbridge

In a variety of contexts, then, using complementary fuels results in a more reliable, affordable and sustainable solution. “There’s no silver bullet in the energy transition, and the overall energy mix will change over time when it comes to generating electricity,” says Caitlin Tessin, vice president of strategy and market innovation for Enbridge’s Gas Transmission and Midstream business. “You can’t just take away one form of energy, particularly without sacrificing reliability or affordability. When looking at alternatives, natural gas is 50 percent cleaner than coal, it’s reliable, it’s abundant and it’s domestic. So, we firmly believe that it will play an important role in the energy mix as the transition progresses.”

Enbridge is using other hybrid strategies to reduce the carbon footprint of its operations. [7] For example, six of Enbridge’s facilities are partly powered by solar farms. Three more such solar farms are planned. Enbridge is also blending hydrogen fuel—a promising future source of renewable energy—into natural gas pipelines. In a pilot project, it’s blending a small percentage of hydrogen fuel into natural gas supplied to 3,600 customers in Ontario, Canada.

Enbridge is uniquely equipped to implement these complementary strategies thanks to its diverse expertise in generation, transmission and distribution of various kinds of energy. “One of the unique things about Enbridge is our ability to horizontally integrate,” Tessin says. “We have green power expertise, we have pipeline expertise, we build critical infrastructure, and we have a long record of safe operation. We can bring all this to bear to deliver energy in new ways that are reliable, affordable and sustainable.”

Cleaner pipes and cleaner fuels 

Natural gas looks to be a significant part of the global energy mix for decades to come. Among its other uses, there’s currently no substitute for gas in manufacturing processes requiring high heat. Yet with fugitive methane emissions still a concern, Enbridge is focused on reducing emissions from both its gas and oil infrastructure.

The International Energy Agency estimates that more than 75 percent of methane emissions from the oil and gas sector could be reduced with existing technology. [8] In its pipelines, Enbridge is using machine learning and predictive analytics to anticipate and prevent inadvertent leaks or shutdowns. It’s replacing older and less efficient gas compression stations and has a modernization program in place. And in its gas transmission and storage facilities, it’s capturing otherwise vented emissions and implementing enhanced leak detection and repair programs. [9]

“There’s no silver bullet in the energy transition, and the overall energy mix will change over time when it comes to generating electricity. You can’t just take away one form of energy, particularly without sacrificing reliability or affordability.” – Caitlin Tessin, VP of strategy and market innovation, Gas Transmission and Midstream, Enbridge

One promising area of innovation is methane produced from organic waste that has been generated from sources such as landfills, food waste, farms and wastewater. Enbridge has six of these low-carbon “renewable natural gas” (RNG) projects currently operating and at least 50 more in development. It is aiming for 4 percent of the natural gas from its utility to be RNG by 2030. [10] “The great thing about RNG is that it can be dropped into our existing gas system without any changes to pipeline infrastructure or consumer appliances,” Tessin says.

Enbridge also hopes to export more liquefied natural gas to emerging nations that are still largely reliant on coal or are seeking to complement renewable energy generation. Around the world, nearly 675 million people live without electricity, [11] and about 2.3 billion people use harmful fuels like kerosene to cook their food. [12]

Former congressman Tim Ryan hails from Ohio, which is currently benefiting from an energy-hungry manufacturing renaissance, significant natural gas production and processing, and new solar and EV battery production—all at once. He sees an “all-of-the-above” approach to energy as essential to ensuring that energy remains affordable, secure and sustainable today and in the future.

“It’s the clearest, most direct path to carbon neutrality and bending the curve on carbon,” Ryan says. “We have almost a doubling of projected increase in energy in the next decade or two. We have to figure out how to meet the demand for energy without crashing our economy. And the best path forward for that is natural gas partnering with renewables.”

Learn more about Enbridge

• Overcoming the Energy Trilemma: Secure and Inclusive Transitions, International Energy Agency, December 2023
• Enbridge, About Us -Renewable energy
• Net zero by 2050, Pathways to reducing our emissions
• About Us -Renewable energy
• Program Update: Clean Home Heating Initiative
• Methane Abatement
• Energy home, The World Bank
• Household air pollution, World Health Organization

More From Forbes

Can Generative AI Solve The Data Overwhelm Problem?

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Data is arguably the most valuable asset for today’s businesses. This means it’s vital that people across the organization are able to work with data and extract insights – insights that (hopefully) lead to better, more informed decisions across the organization.

But all that’s easier said than done. Because, rather than being empowered by data, many people find themselves intimidated (or even paralyzed) by it.

How Bad Is The Data Overwhelm Problem?

In a world that’s full of data – where everything we do generates data – the sheer volume of data that’s available to the average business can become overwhelming. This phenomenon is described by software leaders Oracle as the “ Decision Dilemma ." You could also call it "decision paralysis" or "data anxiety." Whatever you call it, the basic gist is that more data causes anxiety and lack of action instead of better decisions.

For its Decision Dilemma report, Oracle surveyed more than 14,000 employees and business leaders across 17 countries, and the results were eye-opening:

· 83 percent agreed that access to data is essential for helping businesses make decisions, BUT…

· 86 percent said that data makes them feel less confident and

· 72 percent said that data has stopped them from being able to make a decision.

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At the same time, three-quarters of business leaders say the daily volume of decisions they need to make has increased tenfold over the last three years. More decisions to make, but less confidence in making them despite masses of data at our fingertips? This is a potential crisis for business leaders.

Could generative AI help to solve this crisis? Judging by generative AI’s ability to make sense of data and extract useful information – and the fact that generative AI capabilities are already being built into analytics tools – the answer appears to be yes.

What Can Generative AI Do?

How exactly can generative AI be used to interpret data? Use cases include:

· Driving faster and better decision making through better insights: Through real-time tracking of data, decision makers can gain a better grasp of what’s happening across the business and be presented with actionable insights. And this can be achieved through natural language prompts, such as “What are our top three customer behavior trends this month?”

· Acting as a decision-making co-pilot: Thanks to generative AI’s conversational abilities, these tools can function as virtual advisors – a sounding board to help discuss and generate ideas.

· Generating summaries of data: Generative AI can sift through vast quantities of data and create executive summaries that pull out the key points, along with best-practice recommendations.

· Visualizing data: Generative AI can generate analytics reports in an easy-to-digest format – presenting insights from the data not just as text narratives but also in a visual format (graphs, charts, etc.).

· Automating data analytics: Generative AI can potentially automate the data analysis process and provide automatic notifications for, well, anything you want. Spikes in sales, trending website activity, a drop in factory machine performance, increased sick leave, you name it…

· Harnessing predictive capabilities: As well as understanding what’s going on in the business right now , generative AI can help decision makers pre-empt what might be coming down the line.

· Using synthetic data to test ideas and scenarios: By creating large amounts of synthetic data that mimic real-world data, leaders can model scenarios that may be difficult to model with real-world data (for example, because an event is a rare, but impactful occurrence, or because gathering that much data would be difficult and expensive).

· Preparing data: Generative AI can also be used to take care of data preparation tasks such as tagging, classification, segmentation, and anonymization.

· Helping to clean up data for better analysis results: Because generative AI is so good at spotting patterns, it can be used to detect anomalies and inconsistencies in your data – things that could potentially skew results.

Another advantage is that generative AI can, in theory, work with all sorts of messy, unstructured data, including photos and video data, customer feedback comments, and social media posts – meaning, it isn’t just limited to neatly structured data in databases.

Best of all, these incredible capabilities make data much more actionable for decision-makers across the organization – regardless of their data expertise . So, you don't need to be a data expert to harness data in your everyday work. Decision paralysis, begone!

Look Out For Generative AI-Powered Tools

Providers of analytics software and platforms are beginning to build generative AI functions into their tools to enable more intelligent data analytics. For example, tools such as Microsoft Power BI, Teradata VantageCloud, Tableau AI, and Qlik Cloud now incorporate generative AI capabilities. This generally allows for natural language querying of data, easy summaries, tailored reports, and more.

What we’re seeing, then, is a democratization of generative AI and data. This will help to level the playing field between large corporations and smaller enterprises because you no longer need an army of data scientists to gain a competitive advantage.

We urgently need people to become more confident and competent at working with data. I believe generative AI will help to achieve this vision and solve the data overwhelm problem – by giving anyone the ability to analyze vast amounts of data in a more intuitive way. In other words, all you need to do is ask the right questions!

Read more about generative AI and its impact in my new book, Generative AI in Practice, 100+ Amazing Ways Generative Artificial Intelligence Is Changing Business And Society.

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Rehoming wild horses won't solve the brumby problem, but it transforms lives for horses and owners

At 14, Ruby Wild would rather demonstrate her connection with horses than explain it.

Whether she's prompting the more than 500-kilogram animal to lie down or waiting for the mare to be still enough to stand on her back, the bond between the teenager and her horses is undeniable.

"If you don't have a strong connection, it's hard to do anything," Ruby said.

But her herd of four aren't regular domestic horses, they were once wild brumbies.

"We grew up together because she was only little. She was only two when we got her," she said.

Her mum Kylie Wild said, while Ruby was supervised, her young daughter had a natural intuition with horses.

"Ruby and Gidget built this connection together and it never really crossed my mind that she was a wild brumby," Ms Wild said.

Ruby's love of brumbies is one she shares with her cousin, 17-year-old Brooke Wild.

"Brumbies, they're definitely underestimated, that's for sure," Brooke said.

"Brumbies are just so, so versatile, anything you put them to: jumps, cattle, whatever. They'll just pick it up like that and they just learn so quickly."

Where did brumbies come from?

Horses came to Australia on the First Fleet in 1788. Escaped animals become the country's first brumbies.

Over time, other domestic breeds have gone feral and now descendants of thoroughbreds, stock, quarter and heavy horses can be found in the wild.

It is estimated there are more than 400,000 brumbies in Australia and when concentrated in high numbers, their hard hooves pose a risk to the environment and native species.

Horse trainer Anna Uhrig runs a brumby rehoming camp in south-east Queensland, using horses trapped in local forests and from central Queensland.

"We can't solve the brumby problem but we're doing what we can," Ms Uhrig said.

"It's a very small part of the puzzle: the amount of horses we rehome. It's not thousands but I think the work adds quality of life to those horses."

Ecologist Dave Berman has been managing brumby populations for 40 years across the country.

For most of the past decade, he has managed the brumby herds of Tuan and Toolara state forests, which consist of pine plantations and native species north of Noosa.

The growing population has brought wild horses close to roads, putting drivers at risk.

"We catch them and find homes for them to reduce the risk of collisions between horses and people," Dr Berman said.

"Usually it's the horses that get killed, but eventually, you know, there will be people killed.

"Originally in about 2009 there were about four horses killed per year, we removed all the horses regularly crossing the road and then there were no collisions, so we showed that worked."

What's a brumby rehoming camp?

Ms Uhrig's 10-day intensive camp attracts participants from all over the country to choose, train and adopt a brumby.

"Yarding, drafting and then coming to these yards is totally new for the brumbies so it can be quite scary for them," Ms Uhrig said.

In less than two weeks, some of the horses go from not letting a human within 100 metres to being ridden.

"I just love seeing the transformation and I love giving people the opportunity to learn those skills," Ms Uhrig said.

"I could break in a brumby continuously and I still wouldn't be able to rehome as many as we can through the camps."

Melissa Teunis's brumby Valour will join her herd of domestic horses used for equine therapy.

"I've loved horses forever and I just wanted the opportunity to start [training] my own [horse]," she said. 

"It's the perfect place to come. Anna is amazing and just knows the process and talks and walks you through every step."

But Ms Uhrig said rehoming brumbies wouldn't work everywhere.

"In terms of the whole management debate, it's not a closed book. We don't have the answers necessarily," Ms Uhrig said.

"There's been some research done in some targeted areas and we think we have the answers and we can apply those but generally it's a nationwide issue and the management implications are different in each area."

How are the horses trapped?

Dr Berman said   the trapping process was slow and targeted brumbies who grazed near or regularly crossed roads.

"We use electric fences and we build a really large electric fence area that can be up to 4 kilometres long," he said.

"We'll build that around the horses and gradually make it smaller and then get them into a laneway and then into hessian panels, and then into panel yards."

He said patience and a respect for the animals were required.

"If you put too much pressure on, they go. They'll go through the fence anyway," he said.

Giving the horses a second chance can take weeks and sometimes months.

It's an emotional process for Dr Berman who creates a strong connection with the brumbies during the process.

"They're wonderful animals," he said.

A national problem

Brumby management differs across the country.

Dr Berman said rehoming was becoming more common, but wasn't the solution alone.

"In a lot of other parts of Australia where populations are getting too much, horses can be shot from the air or the ground," he said.

In New South Wales's largest national park, Kosciuszko, the government is culling horses in the hundreds . 

In 2022, the NSW government estimated about 18,000 horses lived in the park, with a population range between 14,501 and 23,535 horses .

Under the state government management plan, more than 15,000 brumbies could be killed or rehomed to reduce the population to 3,000 by mid-2027, to the despair of some of the locals.

Meanwhile, a Kosciuszko brumby rehoming program has been suspended  after hundreds of horse carcasses were found on a property near Wagga Wagga .

Further north in NSW, the officers from the Local Land Services have a different approach, working with landholders and rescue groups to trap and rehome wild horses near Grafton.

"It's not just about safety for people. It's the safety of the horses as a number of them have been hit on the road," senior biosecurity officer Tiffany Felton said.

"But it's not just that, they're a hard-hoofed animals so they do, and especially in these dry times, start affecting the waterways and in environmentally sensitive areas."

In the past three years more than 130 have been captured and rehomed under the state government's Biosecurity Act.

"Previously, there have been probably far harsher approaches to wild horse management, and that's not what the community wanted," said Louise Orr of North Coast Local Land Services.

Untapped potential

After just seven days at brumby camp, some of the horses are almost unrecognisable for participants, including Melissa Teunis.

"It's amazing to think that when we got here last Friday, he'd never been touched," Ms Teunis said.

"It shows you how resilient they are and just how willing — oh this will make me cry — how willing they are to try for us and, and give us all that they have."

Lilly Anderson, 14, could put a saddle on her horse Rain by day four of the course and three days later, she was able to ride the animal.

"Like, for me, that's incredible. That's like just gone so quickly. But she's also so just amazing," Lilly said.

The camp is the first stage of the horses transitioning to domestic life with more time and effort required after they leave.

"Once you give them a chance, they'll do anything for you," Lilly said. 

"She's just so smart to catch on and she'll do anything for lucerne as well. Loves a bit of food."

Past participants of the camp said the biggest challenge with rehoming a brumby was fighting off the temptation to buy another.

"It's been hard but it gets better. The highs are really high," Ava Cloherty said.

Watch ABC TV's Landline at 12:30pm on Sunday or on  ABC iview .

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