literature review of financial performance analysis

LITERATURE REVIEW OF FINANCIAL PERFORMANCE AND FINANCIAL DISTRESS: LIQUIDITY AND PROFITABILITY ANALYSIS (FINANCIAL MANAGEMENT LITERATURE REVIEW)

  • Sukenti Student of Master of Financial Management Program, University Terbuka, Indonesia

Literature article Reviewing the Effect of Liquidity and Profitability in the context of financial management, a scientific study titled Financial Performance and Financial Distress tries to provide a research hypothesis on the interaction between factors. This literature review was written using the library research approach, including information from online academic databases like Google Scholar, Mendeley, and others. The outcomes of this article's literature review are:1) Liquidity affects Financial Performance; 2) Profitability has an effect on Financial Performance; 3) Liquidity affects Financial Distress; 4) Profitability has an effect on Financial Distress; and 5) Financial Performance Affects Financial Distress; In addition to these 2 external factors that influence the endogenous variables Financial Performance and Financial Distress there are still other additional elements, like as Leverage, Solvency and Activity variables.

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literature review of financial performance analysis

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literature review of financial performance analysis

Financial statement analysis: Principal component analysis (PCA) approach case study on China telecoms industry

Asian Journal of Accounting Research

ISSN : 2459-9700

Article publication date: 3 September 2019

Issue publication date: 11 December 2019

The Chinese Telecoms Industry has been rapidly growing over the years since 2001. An analysis of financial performance of the three giants in this industry is very important. However, it is difficult to know how many ratios can be used best with little information loss. The paper aims to discuss this issue.

Design/methodology/approach

A total of 18 financial ratios were calculated based on the financial statements for three companies, namely, China Mobile, China Unicom and China Telecom for a period of 17 years. A principal component analysis was run to come up with variables with significance value above 0.5 from each component.

At the end, the authors conclude how financial performance can be analysed using 12 ratios instead of the costly analysis of too many ratios that may be complex to interpret. The results also showed that ratios are all related as they come from the same statements, hence, the authors can use a few to represent the rest with limited loss of information.

Originality/value

This study will help different stakeholders who are interested in the financial performance of each company by giving them a shorter way to analyse performance. It will also assist those who do financial reporting on picking the ratios which matter in reflecting the performance of their companies. The use of PCA gives unbiased ratios that are most significant in assessing performance.

  • Performance analysis
  • Financial ratios
  • Principal component analysis
  • China telecoms industry

Mbona, R.M. and Yusheng, K. (2019), "Financial statement analysis: Principal component analysis (PCA) approach case study on China telecoms industry", Asian Journal of Accounting Research , Vol. 4 No. 2, pp. 233-245. https://doi.org/10.1108/AJAR-05-2019-0037

Emerald Publishing Limited

Copyright © 2019, Reginald Masimba Mbona and Kong Yusheng

Published in Asian Journal of Accounting Research . Published by Emerald Publishing Limited. This article is published under the Creative Commons Attribution (CC BY 4.0) licence. Anyone may reproduce, distribute, translate and create derivative works of this article (for both commercial and non-commercial purposes), subject to full attribution to the original publication and authors. The full terms of this licence may be seen at http://creativecommons.org/licences/by/4.0/legalcode

Introduction

The financial performance of a company is a primary concern for every stakeholder especially for investors, both aspiring and current ones. The measurement of the financial health of a company through the reported financial statements gives a qualitative analysis of the company’s position as well as an account of how the company has utilised its capital in production. According to Bhunia et al. (2011) , financial performance analysis involves using reported results in a company’s financial statements to obtain the quantitative performance characteristics of a company with the aim of determining how efficient the company has been in terms of the use of their resources according to the decisions made by the management.

Financial statement analysis using ratios has been one of the most commonly used primary models of assessing business performance. It is one of the primary models of assessment of a firm’s performance over years and as well as comparing it to the rest of the players in the industry. Due to limited time for those who do the analysis of financial statements and also given the fact that these ratios are mostly correlated, the number of ratios that are being evaluated has to be reduced so that focus is given to a few with minimum loss of data ( Taylor, 1986 ). Using principal component analysis (PCA), the study reduced the number of variables for any further regression analysis from 17 variables to 3 variables. Likewise, the number of ratios that are important have also been reduced with only significant ratios for each principal component now being used to analyse the performance of these companies as well as their industry. This study proves that the performance of a company can be analysed using just a few factors or by focusing on fewer ratios, which is cost effective with lesser time as well as obtaining more precise results that have least duplication of calculations.

Since 2002, China has been the largest telecom market by subscriber base and the industry has been attracting a lot of investment within and outside China ( Uria-Recio and O’Connor, 2004 ). The telecom industry in China has been the backbone of the economy that is highly dependent on the internet and online services ( Grubman, 2010 ). Their research, innovation and building of different technologies including the current 5G that they are jointly working on have given China high growth to make it compete with countries like the USA that are considered as earlier entrants into this market. Their internet and data services have facilitated access to online shopping, IPTV, online messaging and calling platforms, data cloud and many other services that are available at very fast speed and cheap rates. The rapid build-up of the industry’s infrastructure has been the main sign of the aggressive growth and development over the past two decades ( Lu, 2000 ).

The Chinese Telecom industry was heavily controlled by the government through the ownership and formation of policies on investment, areas of operations and tariffs charged. In late 2001, China successfully joined the World Trade Organization and this meant that it had to adjust some of its policies including regulations on players in its telecoms industry. Even though they opened the doors for foreigners, this industry remained monopolised by the three state-owned companies who have been competing for the highest market share, best financial performance and top innovation into new technologies including 5G network. Over the past years, they have cemented their dominance by taking over the other small players in the industry that were state owned as well. This study, thus, seeks to assess the financial performance of this industry since the doors for open competition were opened in this sector.

China Telecom Limited

China Telecom is an incorporated company in the People’s Republic of China as China Telecom Corporation Limited with the aim of providing information services. These are, but not limited to wireline and telecommunication services, broadband and wireless internet access services, information services and other services that relate to information and telecommunications. According to the company’s report, there were at least 250m mobile subscribers, 134m broadband subscribers and 122m active access lines. The company is currently listed on the Hong Kong Stock Exchange and the New York Stock Exchange where they trade American Depositary Shares ( Telecom, 2019 ).

China Mobile Limited

This is a company which is incorporated on Hong Kong and New York Stock Exchanges since 1997 with a constituent stock of Hang Seng Index in Hong Kong. Since its formation, China Mobile has grown to have the highest market share in the telecommunications globally with the highest number of subscribers, of which 887m are mobile subscribers while 113m of them are broadband subscribers. Mobile services in the form of mobile voice and data services are the main businesses of the company and other services include wireline broadband and other services in the telecommunications industry ( Mobile, 2019 ).

China Unicom (Hong Kong) Limited

China Unicom, which was formed in 1994, is one of the oldest Telecoms Company in China and in the 2000s was listed on the Hong Kong and New York Stock Exchange. The company is the second largest mobile services provider in China with a subscriber base of 248m mobile subscribers, and 60m fixed line subscribers. Their service coverage includes all the telecommunications services and it has been doing exceptionally well in the mobile and fixed networks provision ( Unicom, 2019 ).

The rest of this paper is structured as follows: literature review, research objectives, methodology, discussion and analysis of results and finally the conclusion.

Literature review

Financial analysis involves the use of quantitative information from financial statements, that is, income statement, balance sheet and statement of cash flows in order to come up with relationships of the items that are reported by the company according to the accounting standards for reporting. In doing this, the company is able to evaluate its decisions during a financial year or a given period and see its strengths, weaknesses and areas that need attention in the organisation ( Abraham, 2004 ; Bhargava, 2017 ; Schönbohm, 2013 ). Additionally, “they also provide clues on where the management might find more resources to boost its revenue” ( Mahajan and Yaday, 2016 ). In a case study on India’s telecommunications industry, Bhargava (2017) concludes that due to the increased contribution of the telecoms industry to different economies the financial health of the industry is important to the whole economy. Therefore, there is need for measurement of this constantly to monitor the economic performance of the whole industry. The telecoms industry is highly capital intensive and investors will be interested in knowing the “the financial condition and worthiness” of the industry which is achieved through financial analysis. However, even though it is beneficial it has to be noted that the ratios isolate the assessed factors from the rest of the report; hence, precaution has to be taken when interpreting them ( Abraham, 2004 ).

Even though ratios were seen as less significant due to the introduction of more sophisticated statistical analysis tools, authors still believe that they are still a useful tool in measuring performance. For example, a study which was done by Altman (1968) proved how ratios are still useful in prediction of bankruptcy using the case of manufacturing firms. Other studies on proving the importance and usefulness of ratios by Lewellen (2004) and Floros et al. (2009) found that investment ratios are useful in predicting market values of shares.

With this in mind, this study looks at internal determinants of performance as in the study by Allen et al. (2011) and another by Burja (2011) . These are factors within the control of management and can be able to influence them through their decisions. Through this, “the management can anticipate changes in the external environment and try to position the company to take advantage of anticipated developments” ( Burja, 2011 ). The external environment includes factors like demographic changes, GDP, inflation and other external environmental factors. However, besides the quantitative factors, management also have to analyse qualitative factors internally and externally even though these have no standard set to assess them as their measurement can be highly subjective.

A lot of other case studies have been done on financial performance analysis using ratios ( Eversull and Rotan, 1997 ; Collier et al. , 2010 ; Hossan and Habib, 2010 ; Grubman, 2010 ; Bhargava, 2017 ). For example Al-Jafari and Al Samman (2015) investigated the determinants of profitability for industrial firms in Oman. By utilising ordinary least squares (OLS) model on seven ratios, they drew up conclusions on the relationship between profitability ratios and other calculated non-profitability ratios. They found that there is a positive significant relationship between profitability, firm size, growth, fixed assets and working capital. Additionally, they also conclude that management efficiency on these large firms gives them better profit returns.

While Burja (2011) only focussed on the micro or internal environment in his regression analysis of financial performance, Allen et al. (2011) carried out an investigation on both internal and external environment to see how it impacts the profitability of the firm. This was a distinguished study as it included both internal and external factors in the regression analysis.

In a case study on the furniture industry, Traian-Ovidiu and Daniel-Teodor (2013 ) and Tsuji (2014) made a detailed analysis of a company’s statements to aid those who use them for investment decisions. Their studies focussed on bringing together financial ratios from financial statements and market data from stock markets to see how the indices on the market are influenced by the performance of different rations on the reported statements.

A study on the Indian public sector looked at how strategic industries with the government as major player performs financially ( Bhunia et al. , 2011 ). The case study looked at the ratios for India’s pharmaceutical industry financial reports. Using a number of statistical methods including standard deviation, mean and also regression analysis, they established the relationship between profit measure and other performance measures.

According to Buse et al. (2010 ) economic rate of return (ERR) is an important ratio in financial statement analysis because they considered it as an indicator of the economic performance of a company. In their study, they took ERR as a comprehensive ratio that looks at the organisation return and contribution with consideration of both internal and external factors affecting the business.

Kofi-Akrofi (2013 ) carried out a similar study but he, however, used multiple regression to look at the profitability of Telecommunications in Ghana for a period of four years. In his research, the main objective was to establish the relationship between the two main statements, hence, he treated them as independent from each other. A study by Oloko et al. (2014) looked at the telecoms industry but they focussed on how management style, cost of labour and competition impacts performance and profitability of Kenya’s Telkom.

While the literature reviewed covers a number of case studies on financial statements using ratios, some gaps exist. First, we have found that none has so far focussed on the Chinese telecoms especially the period after the Chinese Government opened its doors to the world to invest in their industries. Second, few research studies have used PCA to find out which ratios give best performance analysis with least loss of data from amongst the pool of all ratios. From the review of the past studies, we realized that different ratios were used and some are correlated because they are all from the same statements. A similar study was done by Taylor (1986) which focussed on the Australian firms. The study did not point to a specific industry; hence, with differences in industries the model might not be a one-size-fits-all especially given also the differences in the operational environment between China and Australia. Third, using PCA allows the use of at least 18 ratios reducing subjectivity effects on which ratios should be used for further analysis which include regression analysis on performance. Finally, as shown in our correlation matric we can see that all ratios are related which means that there is no independency to carry out the regression. This relationship comes from the fact that these ratios use data from the same statement. By applying PCA we create new independent variables that allow for effective further analysis with even lesser variables.

To carry out a PCA on 18 financial ratios for the Chinese Telecoms Industry to reduce the number of variables.

To analyse how the components are related to each other.

To recommend a combination or mix of ratios that best assess and analyse performance in the industry.

To examine the ratios with highest variation and assess their impact on the industry.

Methodology

In previous studies on relationship analysis for financial statements and financial ratios, two models have mainly been used. The first one is the panel OLS regression model which has been applied by a number of accounting articles on financial performance and in most literature less than ten variables are used ( Al-Jafari and Al Samman, 2015 ; Jakob, 2017 ; Burja, 2011 ). The second model has been the multiple regression which was adopted by other researchers ( Bhunia et al. , 2011 ; Kofi-Akrofi, 2013 ; Buse et al. , 2010 ).

In this research, we use PCA which is a statistical tool that is used to reduce the variables that are used in data analysis with minimum loss of the original data ( Karamizadeh et al. , 2013 ). It has been used in a number of industries with one of the most common being in biometrics or “bioimaging” where physical features are used to identify a person with application on mobile phones, security systems. PCA has also been used for dimension reduction of large volumes of data and also in image compressing ( Arab et al. , 2018 ; Karamizadeh et al. , 2013 ; Polyak and Mikhail, 2017 ). The application of PCA in reducing variables as already noted in the literature review makes it a useful tool in modern days where large volumes of data are compiled and compared for its usefulness. In accounting field, PCA was used in a study by Taylor (1986) to reduce the number of ratios used in analysis of Australian companies since a lot of ratios are available, this makes the model very useful in helping investors and those who study ratios on knowing the most important ratios as it offers a way to reduce the numbers of ratios by statistically taking those that are most important with limited bias. The fact that PCA creates a new set of artificial variables which are independent makes it less complex to do regressions and come up with conclusions on related variables. In itself the PCA only reduces the variables that can be further used for regression analysis.

The first principal component combines the X -variables that have the maximum variance amongst all the combinations. Much of the variation in the data is taken by this first component. The second one likewise also takes the maximum remaining variation in the data with the condition that the correlation between the first and the second component is 0. This continues until the “ i th” component, which will account to the last variation that has not been accounted for by the other components with the condition still remaining that its correlation with the other components is 0. This condition is what creates the independence of the variable being used.

The principal component estimation uses eigenvectors as the coefficient to come up with the following basic equations: (1) Y 1 = e ˆ 11 Z X 1 + e ˆ 12 Z X 2 + e ˆ 13 Z X 3 + ⋯ + e ˆ 1 i Z X i , (2) Y 2 = e ˆ 21 Z X 1 + e ˆ 22 Z X 2 + e ˆ 23 Z X 3 + ⋯ + e ˆ 2 i Z X i , (3) Y i = e ˆ i 1 Z X 1 + e ˆ i 2 Z X 2 + e ˆ i 3 Z X 3 + ⋯ + e ˆ i i Z X i , where Y is the principal component; e ˆ the eigenvector; ZX the standardized value of the ratios used.

A total of 18 accounting ratios that are used in most literature in accounting and are deemed to be the most important measures of profitability, liquidity, management efficiency, leverage, valuation and growth, cash flow indicator and effective tax rate. This list, however, is not exhaustive; it has the ability to cover more ratios. Some of the ratios differ from the ones by Taylor (1986) because they are more relevant to the telecoms industry as used in previous studies. Second, in his study, Taylor used “debt coverage” due to missing data for interest cover but for this study we used interest cover as all relevant data were available ( Table I ).

The data used are from 2001 to 2017. This is the period that has financial statements available on the websites of the companies. Statistical Package for Social Sciences 20 was then used for the analysis of the financial statement with Microsoft Excel 13 used in the calculation of the final coefficients for each principal component. Standardized data were used instead of the original data as the ratios have different units of measurement. If the raw data are used, then a PCA will tend to give more emphasis to those variables that have higher variances than those variables that have lower variances meaning results will depend on the unit of measurement for each variable and since these data do not have that we used the standardized values.

All the financial data are secondary data taken from the company’s annual financial reports as presented on their websites and also from trusted journals and websites ( Table II ).

The matrix in Table III shows the relations within the ratios, which means we cannot have any ratio that is independent from the other, hence, we cannot use these ratios in regression as independent variables. This means we need to create new variables using PCA that will be independent from each other.

Results and discussion

The financial statements of the three telecoms companies in China were used to assess the firms’ performance. Thus, PCA was adopted to suggest the most suitable ratios that can best explain the firms’ performance while ensuring minimum data loss among the pool of ratios. Using the data from the industry, which is described in Table II , we use standardized values of the ratios in the extraction of the principal component.

In this section, we first examined the components that have been extracted and the new independent variables according to our first objectives. Then second, we looked at the ratio mix that can be used for analysis of the telecoms industry performance.

Based on the extraction in Table IV , we only need four components to use as variables in the telecoms industry instead of the initial 18. These new variables are not only independent but are more easily comparable than the initial variables we had. The first principal component covers the highest variation in the data with an initial eigenvalue of 7.982, which represent 44.344 per cent of the variance. Three other components needed to, at least, get to 85 per cent of the variance, which is significant with least data being lost in the analysis. This contradicts with the initial conclusion that was made on Australian firms, who used similar ratios but got four components at 64.8 per cent Taylor (1986) . This variation is huge and is likely to be because of these data being focussed on one industry, hence, reducing the differences in valuation and reports of numerous firms. The increased percentage means there is lesser data loss from the four components and this allows for better analysis of the financial statements. From the PCA for the telecoms industry, we remain with four variables, Y1–Y4 whose calculation based on Equations (1) –( 3) ( Table V ).

Table VI shows us the mix of ratios that PCA extract to give significant analysis on the performance of the telecoms industry. The 12 ratios represent the mix that has important ratios from the classes that we have in general. The performance of the telecoms industry is measured mainly with four classes of ratios.

First, profitability of the company is very important as also concluded in research studies by Altman (1968) , Collier et al. (2010) and Mahajan and Yaday (2016) . In component 1, we see profitability measures having a very significant value of above 0.8. This is supported through most literatures that use the profitability of a firm as one of the primary indicators of its performance or as the dependent variable in most of the regression analysis, for example, return on assets ROA which was used by Kofi-Akrofi (2013 ) and Al-Jafari and Al Samman (2015) . Profit maximisation should be the main goal of management so as to give the high return expected by their shareholders and measured by ROSE. This is achieved by maintaining a high and constant profit margin throughout operations of the industry with a balance being kept between the profits and the expenditure of the firm especially in the salaries.

Second, liquidity in the industry is very important as proved by component 1. From the analysis, we established the importance of working capital assets as well as the importance of the operating cash to the firms which are also included in literature as significant measures as in the studies published by Bhunia et al. (2011) , Neves (2011) , Baños-Caballero et al. (2012) , Knauer and Wöhrmann (2013) . Operating cash has the highest value in component 1 which may signify its importance in the industry. The combination of the cash and the other current assets shows how performance in this industry is dependent on the liquid assets at the disposal of the firms. These resources are important for use in growth and expansion of operations. In analysing the individual companies it is interesting to see how failure to maintain high liquidity has led to the struggle of China Telecom and China Unicom to perform well and this supports what Singhania et al. (2014) noted the necessity of maintaining a balance between liquidity and profitability. In an analysis done on individual companies as the study built on the industry average, it was observed that China Telecom and China Unicom have been struggling to maintain favourable liquidity balances which has always left them as market followers behind China Mobile in terms of ability to generate profits, launch new services and upgrad to newer technologies including 4G network coverage.

Third, the management efficiency in the industry has also been argued by Al-Jafari and Al Samman (2015) in their study on firms in Omani. The decisions of management in allocation of their short-term resources are of importance and the relationship of this with the liquidity is that short-term decision of management in allocation of their non-fixed assets has impact on their performance. The use of the current ratios to measure their performance gets rid of the historical cost effect from the valuation of fixed assets, which makes it difficult to measure current performance. This factor supports the fact that we can measure the quality of management decisions through analysis of the financial results by relating their outcome to turnover. Even though in 2015 the Chinese Government introduced the tower company to take over network towers of the industry, DBS Vickers Securities (2015) noted that the effect of this on the performance of the company cannot be reflected. This is even though we cannot ignore it as this analysis put more emphasis on liquid resources of the company. Management also has to effectively allocate its expenses to the salaries and wages of its workers as this ratio is important in this service industry. There is need to always keep a favourable rate of return per worker for the industry which means that worker reward should always be related to what is being gained from the output of that worker. Whilst within the service industry there is no specific and accurate measure of the output, we can use the revenue paid to workers to see their relationship with the turnover. The higher this is, the better.

Of particular interest in our findings is the importance of customer growth and revenue per customer. As companies in the industry compete for customers, they still need to find the balance between customer growth and what they gain from it (revenue from the customer). With the government regulating the tariffs Zhiling (2002) and also as companies running different promotions to lure customers to their network, there is a need for management to keep that growth balancing with the revenue growth. In analysing the industrial data, we have noted that the revenue growth is not matching the customer growth and as a result this is very risky for the industry players that may be aiming for customers at the expense of high revenues as it will not be beneficial to its investors. This eventually can lead to a conflict between the government and other shareholders as the company tries to offer services to all at affordable rates with the public shareholder that will mainly be looking forward to high returns from the customer base.

In the financing section, only equity ratio is included in the components. The absence of the interest cover in measuring of performance is likely to prove that the model of financing is not of great importance when measuring the performance in the industry, which has very high capital requirements through investment in fixed assets. However, the allocation of capital is very important as also supported by the return of stockholder equity ratio. This means that management is expected to generate high returns for its shareholders in all their operations. The interests of the shareholders are further cemented by the EPS that needs to remain high and be maintained as the firms grow. The other stakeholders with fixed returns like the fixed tax, fixed interest always have their returns regardless of the performance yet the shareholders’ returns are based on how the firm has performed. Management has to keep a low volatility in their EPS and ROCE to maintain high investment and also attract more investors and partners.

Based on the results from the PCA analysis carried on 18 ratios over 17 years, profitability, liquidity, customer growth and management efficiency are the main performance highlighters for the industry. Maintaining all these will result in favourable returns to the shareholder of this industry. We cannot look at these factors in isolation as they are correlated and they are all combined when assessing the overall performance of the industry or individual firms. A combination of 12 ratios is able to give meaningful conclusion about the industry and can effectively analyse operations of the firms.

Further studies

According to Jakob (2017) , state-owned enterprises are often claimed to be less profitable and less efficient compared to private corporations. A comparison can be carried out within an environment that has both private and public firms. In 2015, the Chinese Government introduced the tower company to take over network towers of the industry DBS Vickers Securities (2015 ). It will be important to see how this change is important and can benefit other governments and industry as well if they implement it.

List of accounting ratios used as variable

Descriptive statistics for telecoms industry

Inter-item correlation matrix for China telecoms Industry

Total variance explained

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COVID-19 and financial performance: Pre and post effect of COVID-19 on organization performance; A study based on South Asian economy

Syed usman qadri.

1 School of Management, Jiangsu University, Zhenjiang, China

Zhiqiang Ma

Mohsin raza.

2 Department of Management Science, TIMES Institute, Multan, Pakistan

Mingxing Li

Safwan qadri.

3 Department of Public Administration, Wuhan University, Wuhan, China

Chengang Ye

4 Department of Management Science, Business School, University of International Business and Economics, Beijing, China

Haoyang Xie

5 School of Information and Computing Sciences, Zhejiang University, Hangzhou, China

Associated Data

The raw data supporting the conclusions of this article will be made available by the authors, without undue reservation.

The COVID-19 epidemic has damaged developing as well as developed economies and reduced the profitability of several companies. Technological advancement plays a vital role in the company's performance in this current situation. All activities carry on virtually. In this study, the financial performance of enterprises in the South Asian banking industry will be compared before and after the COVID-19 epidemic. Furthermore, the full influence of the pandemic will take place in the long run. This study also explains the technological effect on improving performance, especially during the period of the COVID-19 pandemic. It has an impact on people's social lives as well as the economic world. This study examined a sample of 34 banks from the South Asian region from 2016 to 2021. A Wilcox rank test was used to determine whether there was a significant difference before and after the epidemic era. The overall conclusion of this study is that the COVID-19 pandemic had a significant influence on the bank's financial performance, particularly in terms of profitability. But technological advancement has a positive effect on organizational performance, ultimately increasing the financial performance of South Asian banks. And there is a big difference between pre-pandemic and post-pandemic organizational performance. The findings of this study have significant policy implications since it is clear that cooperation among governments, banks, regulatory agencies, and central banks is necessary to address the financial and economic effects of the COVID-19 pandemic.

1. Introduction

The global pandemic COVID-19, a coronavirus pandemic, has had a disproportionate impact on the world's social, economic, political, and religious systems ( 1 ). On December 31, 2019, Dr. Tedros Adhanom Ghebreyesus, Director of the World Health Organization, declared the coronavirus a public health emergency ( 2 ). The whole corporate world confronts various obstacles in the business climate in 2020, including the collapse of oil prices and the release of a new version of COVID-19 ( 3 , 4 ). This destructive and upgraded form of COVID-19 not only has an impact on the health and prosperity of the people living in society, but it also causes instability in the global economy ( 5 , 6 ). After the declaration of WHO COVID-19 as a worldwide pandemic, the whole globe was declared a global lockdown ( 7 ). As a result, both corporate and non-profit organizations have been horrified by the international pandemic issue of COVID-19 ( 3 ). This widespread shutdown harmed all macroeconomic metrics (e.g., oil prices, unemployment rates, commodity prices, inflation rates, etc.). Ultimately, many organizations' financial performance suffers, and the majority of employees are dismissed or work from home ( 2 ). IMF data shows that global GDP will fall by 3.2 percent in 2020. Furthermore, GDP in advanced markets falls by 4.6 percent, GDP in emerging markets falls by 2.1 percent, and GDP in developing markets falls by 2.0 percent. The author estimates that the firms' second quarter revenues in 2020 will decline by 80 percent, 60 percent, and 50 percent, respectively ( 8 ). As a result, the development of this pandemic has necessitated tight and prompt measures and policies from local governments as well as local authorities to restrict viral transmission ( 9 ). The rapid reaction of the government and local authorities to the spread of this virus led to behavioral and psychological changes in the general public, as well as a reduction in the social gap between them ( 9 ). International authorities have also taken rigorous measures such as banning air travel, halting international tourism, restricting ridership, reducing inter-country travel, and so on ( 9 ). The spread of the global pandemic affects the east, west, north, and south counties, and the country faces on economic recession ( 10 , 11 ). Finally, in 2020, the world economy will confront a major threat in the form of the new COVID-19 pandemic. Furthermore, in this pandemic situation, social work has become increasingly difficult to perform due to lockdown ( 12 , 13 ). Government restrictions are reducing in-person services in the services sector. The service sector includes banks, telecommunications, financial institutions, postal services, insurance companies, and software development firms ( 14 ).

Numerous sectors operate in the global economy, but two (manufacturing and services) are regarded as the most important because they contribute significantly to global GDP. According to the IMF's ( 15 ), the services sector contributed 63.6 percent of the world's GDP ( 16 ). There is a lot of literature available on the manufacturing sector that is affected by the global pandemic. Therefore, I have selected the services sector to learn about the effect of COVID-19. Erden and Aslan ( 17 ) concluded that banks are included in the services sector that has been impacted by the pandemic ( 18 ). The term “bank” appears for the first time in history in Italy. There is no common definition of a bank in the international literature. A general definition will be made after a few definitions are given here. A bank is defined as an enterprise that accepts deposits from individuals and invests in various sectors in order to pay the individual a margin ( 19 ). The financial performance of the banking sector has had ups and downs during COVID-19 ( 20 ). The global financial crisis is a major danger to the banking sector in South Asia, as it reduces banking performance ( 21 ). A number of other events that occurred in the past will have an impact on the financial performance of the baking sector. The Crimean War of 1854, which took place between Russia and the Ottomans, affected the banking sector. As a result, the Ottoman bank's performance decreased due to that war. The global financial crisis of 2008 also had a great impact on the banking industry in South Asian banks. Ultimately, it will affect the financial performance of the banking sector. Another event in the downfall of tourism in Sri Lanka is that it accounts for 12 percent of the country's GDP ( 22 ). It will also affect the banking sector of Sri Lanka As a result, the financial performance of Sri Lanka's banking sector has deteriorated. The financial crisis of 2008 significantly contributed to the lower efficiency of Bangladesh's banking sector. Burki and Niazi ( 23 ) discovered that the banking industry's financial performance declined from 1991 to 2000. The author of the study stated that local banks, as well as international banks and Islamic banks, saw a reduction in performance during and post the pandemic period. As a result, financial performance is seen as a tool for analyzing how firms can successfully execute ( 24 ).

All of the preceding discussion was about signaling theory because a bad signal is sent to the market in the form of war, a crisis, or pandemic ( 25 ). It will decrease the performance of the different companies. The researcher, ( 26 ) argues that the market generates both positive and negative signals for business users. As a result, these signals are regarded by business users as information and educate them about the company's present financial health. Positive and negative signals can have an impact on investment decisions and market circumstances. The COVID-19 sends out negative signals to the market and has an impact on every industry of business. People tend to avoid investing after such a terrible epidemic indicator and prefer to cut their losses by withdrawing investments ( 27 ). These types of bad signals will also result in a lower level of economic activity and a reduction in economic growth. The existing literature explores several methods to assess a company's financial performance, such as profitability, liquidity, solvency, and activity ( 24 , 28 , 29 ). A lot of methods are available for financial performance, which include the CAMEL Model, VAIC Model, TOPSIS Model, MCDM Model, DEA Model, and the Financial Ratios Analysis Method ( 30 – 36 ).

There has been a significant disruption in the global business world as many firms have been forced to close due to the current COVID-19 epidemic. Based on the above COVID-19 and financial performance, it is required to undertake research to assess the financial performance of the South Asian banking system both before and after the pandemic. But the advancement and development of technology can have a positive impact on employees' performance as well as improve the overall performance of the South Asian banking industry ( 37 ). Technological advancement is the combination of creating new knowledge and generating new ideas that will impact the overall performance of companies ( 38 ). Internal business progress drives technological advancement, and internal business progress is dependent on the organizational workforce ( 39 ). The studies of Alam and Murad ( 40 ); Song et al. ( 41 ), Sapta et al. ( 42 ) explore that there is a close relationship between technological advancement and employee performance. So, advancements in technology, particularly in ICT (information and communication technology), can result in an increase in productivity or enhanced performance ( 43 ). Hence, the objective of this research is to forecast financial performance and the effects of COVID-19 on the financial performance of South Asian banks and also to see if there are any variations in financial performance between the pre and post COVID-19 pandemics. Further, how does technological advancement increase the overall performance of the South Asian banks? The contributions of our research are as follows: Theoretically, it multiplies the effects of COVID-19 on the financial performance of South Asian banks across industries. Most of the previous studies carried out have mainly focused on the effects of the COVID pandemic on the manufacturing sector at the macro-level of the economy. Few researchers focused on the effect of the pandemic on South Asian markets or on Pakistan, Sri Lanka, and Bangladesh's financial markets. Practically, it will assist policymakers in developing policies to deal with COVID-19 pandemics or emergency situations. The final part examines the financial impacts of major pandemics and other uncontrollable events on the economy. The reaction of the markets to COVID-19 has already been studied in detail by Liu et al. ( 44 ), Narayan et al. ( 45 ), and Wang et al. ( 46 ).

2. Related literature and hypothesis development

2.1. financial performance and ratios analysis.

Financial performance analysis is regarded as the most significant analysis since it assists users (investors, shareholders, stakeholders, managers, owners, and so on) in determining whether or not the organization is functioning successfully ( 47 ). Ratio Analysis, on the other hand, is a crucial technique for analyzing a company's financial performance ( 48 ). It is also beneficial to understand the company's strengths, weaknesses, opportunities, and threats. Based on the information presented above, it is determined that ratio analysis is carried out through the financial statements of the firms in order to learn about the financial performance of the companies. The existing literature ( 24 , 28 , 29 ) divided the ratios into the following main heads, which included profitability, liquidity, solvency, and activity.

2.1.1. Profitability measures

2.1.1.1. return on assets.

There are several ratios that are used to assess a company's earnings and profitability. Balasundaram ( 49 ) suggests that ROA is the best way to measure a company's profitability based on these measures. This ratio is used to determine if a company's assets are being used to generate profits as well as how much profit is earned on the basis of the company's assets ( 50 , 51 ). A higher ratio indicates that the firm is operating well, and vice versa. We use the following formula to compute the ROA: net income/total assets.

H 1 There is significant difference in return on assets pre and post pandemic of south Asian banks.

2.1.1.2. Earning per share

This ratio is also used to assess the company's profitability. The study of Darya ( 52 ) that the EPS demonstrates a company's performance; if the earnings per share are high, the shareholder wealth is maximized, and the company's rate of return is likewise high ( 53 ). This ratio is also beneficial to investors, as they must examine it before investing in any stock. Divide net income by the number of shares in circulation to get earnings per share.

H 2 There is significant difference in earning per share pre and post pandemic of south Asian banks.

2.1.2. Performance measures

2.1.2.1. return on equity.

Different ratios are used to assess corporate performance. ROE is the most important ratio for assessing a company's success. The ultimate goal of an investor is to maximize their wealth and grow the margin on their stock in that firm, which can be measured using ROE ( 54 ). The higher the ROE, the greater the shareholder wealth. Divide the company's net income by its total equity to arrive at this ratio.

H 3 There is significant difference in return on equity pre and post pandemic of south Asian banks.

2.1.2.2. Total assets turnover ratio

Another metric used to assess a company's performance is the Total Assets Turnover Ratio. According to Ellis ( 55 ), asset turnover or utilization measures which assets are capable of generating and what the organization really generates from that asset. The research by Jose et al. ( 56 ) and Seema et al. ( 57 ) demonstrates that asset utilization has a major impact on a firm's financial success. This ratio is calculated by dividing total sales or revenue by total assets.

H 4 There is significant difference in total assets turnover pre and post pandemic south Asian banks.

2.1.3. Leverage measure

2.1.3.1. debt to equity ratio.

Solvency ratios are another name for leverage ratios. These ratios indicate a company's capacity to satisfy its short-term and long-term obligations through stock or debt ( 58 ). A company that has a larger proportion of debt than equity is more likely to fail ( 59 ). In the event of insolvency, the corporation has the capacity to pay its debts promptly by liquidating its assets ( 59 ). This ratio is calculated by total liabilities, or debt, divided by total equity.

H 5 There is significant difference in debt-to-equity pre and post pandemic of south Asian banks.

2.1.3.2. Debt to total assets ratio

This ratio, DTAR, is also known as a leverage ratio since it indicates how many assets a firm has to service its debts ( 5 ). In other words, it indicates how much debt is covered by the company's total assets. DTAR is used to calculate the amount of leverage, or how much debt is used to acquire assets. This ratio is calculated by dividing total debt by total assets.

H 6 There is significant difference in debt to assets pre and post pandemic south Asian banks.

3. Materials and methods

3.1. study design.

This is quantitative research that compares the effects of the pandemic on organizational performance in the banking industry before and after the epidemic. The model is based on earlier research conducted by Daryanto and Rizki ( 58 ). The data is collected from the official websites of South Asian banks.

3.2. Study model

Figure 1 represent the model which we have been followed for this study. We have collected the data from official websites of the banks of South Asia. By using the collected data, we find out the ROS, EPS, ROE, TAT, DER and DAT. And also check that there is any difference between the pre and post pandemic period.

An external file that holds a picture, illustration, etc.
Object name is fpubh-10-1055406-g0001.jpg

Study model.

3.3. Data collection and sources of this study

All of the data used in this study came from secondary sources, including the official websites of South Asian banks. To meet the study's goal, data is gathered for 6 years, with the year chosen depending on the most recent year. All 6 years were separated into two parts: the first 3 years, from 2016 to 2018, were considered pre-pandemic, and the remaining 3 years, from 2019 to 2021, were considered post-pandemic. This study examined a sample of 34 banks from the South Asian region from 2016 to 2021. Only banks with the most recent financial statements from 2021 are included in the data sample; banks without financial statements during that time period are excluded. Then, examine the financial performance of the pre-pandemic and post-pandemic periods. The scope of the study is broad because it includes the banking system of Pakistan, Sri Lanka, and Bangladesh banking systems. With the help of parent articles ( 58 ), we determine the population size N for the requirement of an article. Because without knowing the actual population of any study, we can't estimate the data size. In the given reference article, we considered the time period 2016–2020. In this article, we considered period from 2016 to 2021, increasing the time duration due to the improvement of results.

4. Results and findings

4.1. correlation matrix.

Table 1 shows the correlation between all the studied variables. The result of −1 indicates a perfectly negative linear correlation between two variables, while the result of 0 indicates no linear correlation between two variables, and 1 indicates a perfectly positive linear correlation between two variables. The overall result of the correlation matrix shows that all the variables have a strong positive relationship with each other.

Correlation matrix of all variables.

4.2. Financial statistic

The ROA, which gauges the total profitability of the banking industry, has been declining since 2016 and will continue to do so until 2019. Figure 2 also illustrates that the ROA of banks was at its lowest during the post-pandemic period. Figure 2 also reveals that the ROA was 73 prior to the pandemic, but it has fallen while COVID is at its highest in 2019. The EPSPS share ratio is beneficial from the investor's point of view. The EPS in the post-pandemic era is much higher than in the pre-pandemic period. The EPS has now been raised to 6.96 in 2021 because of the banks' profit margin increase in 2021. ROE shows the owner's contribution to the company. The ROE has been improving over the period from 2016 to 2021. In the pandemic period, businesses face losses, and the owner's equity is more equity in their business for survival. The total asset turnover ratio is used to evaluate an organization's performance. The bank's TATR declines significantly from 2016 to 2021, as seen in Figure 2 . It was 6.96 before the epidemic, but it has dropped to 6.36 since then. The DER ratio is used to assess a company's leverage; the greater the ratio, the more leveraged and riskier the corporation. The overall results show that the South Asian banks have low leverage. Another ratio used to assess the company's leverage is total debt to total assets. In the epidemic phase, it declines continuously.

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Object name is fpubh-10-1055406-g0002.jpg

Graphical representation of financial ratios.

Figure 2 represents the overall average of different ratios in the pre- and post-pandemic periods. On the X axis, all the ratios are presented, while on the Y axis, the results of the different ratios are presented. And the graphical representation shows that the results are better in the pre-pandemic period than in the post-pandemic period.

4.3. Descriptive statistic

Table 2 displays descriptive statistics for the gathered data, including (minimum value, maximum value, mean, and standard deviation) for all variables of banks listed on the Pakistan Stock Exchange from 2016 to 2021. According to Table 2 , the mean value of ROA in the pre-pandemic period was −3.24 and in the post-pandemic period was −1.73. This clearly demonstrates that ROA decreases during the epidemic but increases somewhat in 2021. In the post-pandemic phase, the residual ROE, EPS, TAT, DER, and TDTA all grow. This is because, after the epidemic period is over, the firms' net income rises, which influences all ratios. Based on the findings, we may conclude that the COVID-19 pandemic condition is hazardous for the banking sector of Pakistan.

Data descriptive statistics results for all variable pre and post pandemic period.

4.4. Wilcoxon signed-rank test

The Wilcoxon Signed Ranks Test in Table 3 reveals for the first ROA, the banks have a negative rank of 20 and a positive rank of 13, indicating that the ROA is lower and the Z score is −1.58 shown in Table 4 . It indicates that the ROA differs between the before and after pandemic periods. As a result, we may deduce that ROA is falling year after year. As a result, we accept the first hypothesis, which states that there is a difference in return on assets before and after the pandemic, but this difference is not important because it has a.114 meaningful value. In the instance of EPS, it has 10 negative rankings and 24 positives rankings, with a Z score of −2.599 shown in Table 4 , indicating that there is a difference in EPS between the pre and post pandemic periods. While the difference is noteworthy since it has a value of 0.001, which is smaller than the value of 0.005. The second hypothesis is likewise accepted on the basis of the first. The next metric is the ROE, which indicates that the banking sector's ROE is higher than it was before the epidemic. As a result, we can infer that the ROE has increased year after year. However, the rank test reveals that it has 15 negative rankings and 13 positive rankings, indicating that the ROE differs between the pre and post pandemic periods. As a result, the third hypothesis, that there is a significant difference in the return on equity before and after the pandemic, is accepted. The performance of banks is judged by the TAT ratio, which has a lower negative rank than a higher positive rank. The Z score for that ratio is −1.957 shown in Table 4 , but it is not significant because it is more than 0.005. As a result, the notion that TAT differs between pre and post-pandemic is accepted. Similarly, the DER and TDTA are used to assess bank liquidity. Both have a greater positive rank than a negative rank, and the Z values are −1.510 and −0.644, respectively shown in Table 4 , with no significant difference. As a result, the remaining two hypotheses are likewise accepted.

Wilcoxon signed-rank test results.

a. ROA post-pandemic < ROA pre-pandemic.

b. ROA post-pandemic > ROA pre-pandemic.

c. ROA post-pandemic = ROA pre-pandemic.

d. EPS post-pandemic < EPS pre-pandemic.

e. EPS post-pandemic > EPS pre-pandemic.

f. EPS post-pandemic = EPS pre-pandemic.

g. ROE post-pandemic < ROE pre-pandemic.

h. ROE post-pandemic > ROE pre-pandemic.

i. ROE post-pandemic = ROE pre-pandemic.

j. TAT post-pandemic < TAT pre-pandemic.

k. TAT post-pandemic > TAT pre-pandemic.

l. TAT post-pandemic = TAT pre-pandemic.

m. DER post-pandemic < DER pre-pandemic.

n. DER post-pandemic > DER pre-pandemic.

o. DER post-pandemic = DER pre-pandemic.

p. TDTA post-pandemic < TDTA pre-pandemic.

q. TDTA post-pandemic > TDTA pre-pandemic.

r. TDTA post-pandemic = TDTA pre-pandemic.

Test statistics.

a. Wilcoxon signed ranks test.

b. Based on positive ranks.

c. Based on negative ranks.

Table 5 presents the descriptive statistics of the banks listed on the South Asian markets untill December 2021. The average returns of all banks in south Asian markets were negative during the pandemic period. However, because the COVID-19 epidemic in Pakistan is less severe than in other nations, the average return increases year after year. The data also suggests that the average return in Sri Lanka is lower since the country is more influenced by COVID-19. As a result, the country's financial performance suffers more during a pandemic. This result is consistent with Goodell ( 60 ) study that the financial sector is vulnerable during a pandemic and economic recession because of the possible occurrence of excessive bad loans and massive deposit withdrawals in a short time. The overall results show that all the south Asian Bankss' performance was positively influenced by the lockdown. Finally, our empirical findings back up ( 60 ) study, which focuses on the harmful consequences of COVID-19 on the banking industry. Because of the high risk of increasing bad debts and abnormally large withdrawals that may cause corporate crises or even bankruptcy, financial firms' stocks are among the most seriously affected securities on stock markets during a pandemic.

Year wise comparison of financial ratios.

4.5. Endogeneity

The results of Table 6 endogeneity show that the model has endogeneity because the probability of Durbin and Wu-Hausman F (1,312) is 0.7054, which is insignificant and accepts the null hypothesis that variables are exogenous. There is no evidence of endogeneity in the model.

The result of endogeneity.

Table 7 shows the average return in terms of net profit of the south Asian banking industry. It's clearly shows that the results of the net profitability are decrease during the 2019 and 2021. But the net profitability of the banks is sufficient in 2016 to 2018. And the main reasons of decreasing the profitability during 2019 to 2021 is the COVID-19 pandemic affects. Because of the businesses are close down during pandemic. But banking fall in the services sector so, they don't stop their operations completely. They working during the period of pandemic through different modes like internet banking or through internet apps.

Year wise average return.

5. Discussion

The goal of this study was to assess the financial performance of the banking industry before and after the epidemic. The COVID-19 has a great impact on each business, especially the south Asian banking sector. During the pandemic period, Pakistan's government is also fighting against COVID-19 through social distancing and lockdown ( 61 ). The National Bank of Pakistan continues its operations through advanced technology (internet). Mostly, banks have shifted to a mobile app, and a user can make any transaction (withdraw, transfer) by using this app. Same as that in Bangladesh, where the government declared a general holiday for 2 months from March 26 to May 30 ( 62 ). The banks had continued their work on a small scale during the pandemic situation ( 63 ). They are also using the latest technology and providing e-services to their customers. Then there is no need to attack the branches physically. This will also maintain the social distance because no one will come to the branches. Sri Lanka, another famous tourist destination in the South Asian region, is also affected by this pandemic. The economy of said country is also dependent on the services sector, and the economy is declining badly. The country removes travel restrictions in 2021, which is a positive sign of recovery of 0.1% in said year ( 64 ). In Sri Lanka, the banks are also continuing their banking operations during COVID-19 for many reasons. One of the most important reasons for continuous operation in Sri Lanka is that the banks are responsible for payment and settlement systems. Therefore, the central bank of Sri Lanka (CBSL) authorizes the banks to regulate and supervise the payment, clearing, and settlement systems. Hence, banking operations continue during the period of COVID-19 in the south Asian banking sector. These banks perform their operations through the OTS (online transaction system), and some banks have shifted to mobile apps through which a customer can get the same services as banks. In the period, those banks have decreased their margins because they are not using the internet or advancing in technology. Therefore, in 2021, banks will improve their financial performance. In South Asia, the banking sector works for the government in the collection of taxes and the disbursement of cash for government expenditures. And almost all of the businesses working around the globe also depend on the banking sector. If the banks are closed during COVID-19, then the most critical situations will happen, and every business will face them. The banks play a vital role in emerging economies; if they close their operations during the pandemic period, the economies will face the following problems: lack of short-term and long-term capital financing; increased unemployment; a falling economic growth rate; increased interest rates; and much more ( 65 ).

The COVID-19 has negative impact on the financial performance of the banking industry in South Asia. As a result, the ROA of banks' assets has decreased throughout the epidemic era. As a consequence, the first hypothesis is accepted that there is significant difference in return on assets pre and post pandemic of south. The return on assets more decrease during the period of COVID-19. This finding supports the recent research of ( 63 , 65 ), who discovered that the ROA decreased during the COVID-19 period. The second theory is concerning EPS, which is accepted and confirmed by Aprilia and Oetomo ( 66 ). Based on the rank test, the third hypothesis demonstrated that there is a difference in ROE between the pre and post pandemic periods, and the result is consistent with the previous study by Esomar and Christianty ( 67 ), in which the author stated that there were significant differences in ROE before and during the COVID-19 pandemic. The alternative explanation is also acceptable, since statistical data demonstrates a difference in performance between the pre and post pandemic periods. Daryanto and Rizki ( 58 ) prior investigation yielded similar results.

Finally, the banking sector plays a very important role in the economic development and growth of a country ( 68 ). But the overall performance of the banking sector is affected by many factors. COVID-19 is considered an important factor that affects the financial performance of the banking sector in South Asia. In this situation, the banking sector improves its performance through many indicators, which include IT adoption, technological advancement, and improved customer experience. A study by Dadoukis et al. ( 69 ) confirms that high IT-adopters improve their performance as compared to low IT-adopters in the period of the pandemic. All the businesses are closed during this time, but the banks are using the latest technology to run the business smoothly. Customers can perform transactions from their homes without standing in line at the banks. During the period of the pandemic, most banks will waive their transaction charges (free bank transfers through apps). The advancement in technology is measured through different things like mobile apps, social factors, free e-transactions, etc. This study is in line with previous research ( 70 ), which states that technology advancement is very influential in employee performance, ultimately increasing the performance of South Asian banks. The results of this study will also aid policymakers in developing policies to handle such crucial situations.

6. Conclusion

The purpose of this study is to analyse the financial performance of the South Asian banking sector before and after the COVID-19 pandemic. Using overall performance measures, liquidity, solvency, profitability, and activity ratios, it is found that the company had better performance before the pandemic. But the same was disturbed during the period of the COVID-19 pandemic, resulting in a decline. Another finding that we made was that the performance before and after the pandemic had significant differences, mainly in liquidity ratios, solvency ratios, and profitability ratios. Finally, we can conclude that banks can maintain their position in the business world because they do not stop working even in the pandemic period. They offer their service through technological advancement, and in the period 2021, they improve their performance as compared to the other pandemic periods. The said study is helpful for business owners, shareholders, and governments to understand the effect of COVID-19 on financial performance, especially in the banking sector, which has greatly contributed to the development of the country. We exclusively compared the organizational performance of the South Asian banking sector before and after the COVID-19 period. We gathered data from the most recent years, from 2016 to 2021, to assess organizational effectiveness. There are numerous other factors that influence stock markets during pandemics; however, this study did not take these into account and instead focused solely on the COVID-19 pandemic. Meanwhile, this study only examined the banking sector; further research might be conducted to examine other manufacturing sectors in order to provide more generalized conclusions. Furthermore, the study can be used to assess the organization's performance in relation to other variables, such as management strategies and decisions taken during the pandemic.

Data availability statement

Author contributions.

ZM, SUQ, and ML contributed to conception and design of the study. SQ organized the database. SUQ and MR performed the statistical analysis. CY, ML, and SUQ wrote the first draft of the manuscript. ZM, SUQ, SQ, and MR wrote sections of the manuscript. HX contributed to correlation matrix and interpret results. All authors contributed to the article and approved the submitted version.

Funding Statement

This study was funded by Key Program of National Social Science Fund of China (21AZD067).

Conflict of interest

The authors declare that the research was conducted in the absence of any commercial or financial relationships that could be construed as a potential conflict of interest.

Publisher's note

All claims expressed in this article are solely those of the authors and do not necessarily represent those of their affiliated organizations, or those of the publisher, the editors and the reviewers. Any product that may be evaluated in this article, or claim that may be made by its manufacturer, is not guaranteed or endorsed by the publisher.

CSR in times of crisis: a systematic literature review

  • Published: 27 May 2024

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literature review of financial performance analysis

  • Dejan Glavas   ORCID: orcid.org/0000-0002-3168-2222 1 &
  • Giovanni Visentin 2  

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This study assesses the strategic value of corporate social responsibility (CSR) investments and their impact on corporate resilience during financial crises. We examine three main hypotheses—“Doing well by doing good,” “Delegated philanthropy,” and “Insider-initiated philanthropy”—to understand what motivates companies to participate in CSR activities in times of economic turmoil. Using a systematic literature review of peer-reviewed journal articles within social sciences, extracted from Scopus and Web of Science, we adhered to Preferred Reporting Items for Systematic Reviews and Meta-Analyses guidelines to screen 1022 studies, ultimately yielding a final sample of 33 key high-quality studies. Our analysis reveals that a significant number of studies support the “Doing well by doing good” hypothesis, which suggests that CSR investments not only sustain financial performance but also serve as a crucial resilience mechanism in tumultuous economic times. Our findings reveal that investment in CSR enables firms to build social capital that pays off during financial crises by fostering trust between the firm and its stakeholders.

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Data availability.

The datasets supporting the conclusions of this article are included within the article in Tables 1 , 2 , 3 . Restrictions apply to the availability of the raw data from the 1022 studies initially extracted from Scopus and Web of Science databases. Access to these raw datasets can be granted by the authors upon a reasonable request, subject to obtaining permission from Scopus and Web of Science.

The software is based on the Python language, it is used for machine learning applications and is downloadable here: https://orangedatamining.com/ .

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Acknowledgements

Our deepest gratitude is extended to everyone who has contributed to this research in various capacities. We would like to acknowledge Ms. Astrid Denimal, our research assistant for this work. Authors would like to thank the EU*Asia Institute for their support. We also wish to express our appreciation to Gilles Grolleau, Anna Dimitrova, and Alice Crepin for their extensive comments and valuable insights.

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Glavas, D., Visentin, G. CSR in times of crisis: a systematic literature review. Manag Rev Q (2024). https://doi.org/10.1007/s11301-024-00445-w

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