free powerpoint presentation on effective communication skills

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Effective Communication Skills PowerPoint Templates & Google Slides Themes

Unlock your presentation potential: explore our collection of professionally crafted free and premium powerpoint templates and backgrounds for instant download, conflict resolution skills presentation template, communication style presentation template, free 7 habits of highly effective people presentation template, skills wheel diagram for presentations, free conflict resolution strategies presentation template, free conflict communication wheel presentation template, free stages of conflict presentation template, 6 facets of effective listening, escalation pyramid presentation template, free model of execution capability presentation template, mayer's wheel of conflict presentation template, free johari window venn diagram presentation template, training process presentation template, 3-r model of mediation presentation template, free johari window presentation template, sales operation mind map for presentations, free star model presentation template, free negotiation techniques presentation template, the incremental coaching cycle of improvement, free emotional intelligence triangle presentation template, agile blueprint tribe map example, people operations vs human resources, basic process of gap analysis presentation template, free 4 roles of leadership presentation template, 7 habits of stephen covey, value-based segmentation, race framework infographic for presentations, download free and premium effective communication skills powerpoint templates.

Choose and download Effective Communication Skills PowerPoint templates , and Effective Communication Skills PowerPoint Backgrounds in just a few minutes. And with amazing ease of use, you can transform your "sleep-inducing" PowerPoint presentation into an aggressive, energetic, jaw-dropping presentation in nearly no time at all. These from free or premium Effective Communication Skills PowerPoint Templates and Backgrounds are a great choice for a wide variety of presentation needs.

Our Free and Premium PowerPoint Templates are "pre-made" presentation shells. All graphics, typefaces, and colors have been created and are pre-set by an expert graphic designer. You simply insert your text. That's it!

Free vs. Premium Effective Communication Skills PowerPoint Presentation Templates

PoweredTemplate offers a wide range of free Effective Communication Skills PowerPoint Presentation Templates. You can find them by filtering by “Free”, from the “Filters” option on the site, on the top left corner of the screen after you search. This content is completely free of charge.

If you download our free Effective Communication Skills PowerPoint templates as a free user, remember that you need to credit the author by including a credits slide or add an attribution line “Designed by PoweredTemplate”, clearly and visibly, somewhere in your final presentation.

PoweredTemplate also offers premium PowerPoint templates, which are available only to Premium users. There is no difference in product quality between free and premium Effective Communication Skills PowerPoint Presentation Templates.

Best Effective Communication Skills PowerPoint Templates

Are you looking for professionally designed, pre-formatted Effective Communication Skills PowerPoint templates so you can quickly create presentations? You've come to the right place - PoweredTemplate has created these templates with professionals in mind. At PoweredTemplates, we understand how busy you are and how you love to save time.

That's why we've created a set of PowerPoint design templates with an Effective Communication Skills theme. These Effective Communication Skills PowerPoint templates are a great choice for a wide variety of presentation needs. Spend your time wisely - download the Effective Communication Skills PowerPoint Templates today.

Effective Communication Skills PowerPoint Presentation Themes FAQ

What are effective communication skills powerpoint templates.

A PowerPoint template is a pattern or blueprint for your slides that you save as a .pptx or .potx file.

All the Effective Communication Skills PowerPoint templates are natively built in PowerPoint, using placeholders on the slide master, color palettes, and other features in PowerPoint, and can contain layouts, theme colors, theme fonts, theme effects, background styles, and even content (according to Microsoft Office).

How to choose Effective Communication Skills PowerPoint templates for presentations?

Choose after carefully studying the template features and viewing the big preview images. All the product information is on the product page in the description and a list of the features can be found in the horizontal scrolling bar under the Download button. You may download a few free templates before making the final decision.

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• Sample Powerpoint

FREE 11+ Communication Skills PPT Templates in PPT

When you are facing refutations in the interviews or panics in public speaking or while delivering speeches then you ought to exert to improve your communication skills Power Point Templates   . Yes, this is a major blockade in the way to success. Sometimes, people get fenced in a situation where they fall short to explain their point at meetings schedule ; even if they are speaking the right thing the focus in words is not reflected. Thus,  picking up communication skills  is absolutely essential if you desire to be a successful person.

Communication Skills Ppt

Presentation skills ppt - 7+ download documents in ppt , pdf, psd, 5+ smartart powerpoint templates - download free documents in ..., 7 waste management ppt templates free download, communication skills mind map template.

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Sample Communication Skills Training Template

Size: 606 KB

faccompeng.ulster.ac.uk

This type of template involves key skills to improve communication. In this, important abilities are handled so as to make an effective presentation.

English Communication Skills Template

Size: 158 KB

As we all know that all global meetings involve the use of proficient English language usage as a means of communication. So, there are presentations which help you learn the basic effective words, phrases, adjective and common business outline terms for developing effective communication during lectures, presentations, speeches.

Soft Skills Communication Skills Template

This makes you develop a formal polite tone along with effective communication. This helps you in developing a polite and formal personality. Soft skills help largely in any communication plan as making the listener’s comfortable talking to you is very important.

Business Communication Skills Template

Developing excellent Business communication is imperative. Business Analysis tycoons have to attend clients, convince team members, give assurance to staff people, stakeholders and give motivating speeches to employees. Here, communication holds an important factor in delivering of speeches.

Leadership Communication Skills Template

Size: 93 KB

Leadership qualities are highlighted when you have motivating communication skills. Team work is succeeded when the leader is a motivator and effectively communicates to its team.

Sample Written Communication Skills Template

Size: 332 KB

faculty.mu.edu.sa

Communication not only involves verbal presentation but also includes making power point presentations, charts, company flowcharts , graphs while explaining any project to clients or to the team. An effective presentation is necessary in such cases to written communications need to be polished to become successful.

Communication Styles PPT Template

Size: 886 KB

amouduniversity.org

Communication Skills PPT Template

ofv.sa.gov.au

Sample Communication Skills PPT Template

Size: 100 KB

Communication Skills PPT Download

Size: 172 KB

gdufs.edu.cn

Communication Skills PPT for Students Template

Size: 401 KB

Uses of Communication Skills Template:

• It Maximizes your communication skills and individual integrity
• It helps to attract the attention of people when you are speaking
• You will speak fluently and confidently under stress conditions also.
• You can handle intricate meetings sensitively and fruitfully.
• It will help to conquer conflicts and discover to deal effectively in crisis management
• Deliver in a confident tone and give convincing presentations
• Get your message clearly across in all circumstances
• Inspire your team
• Construct beneficial relationships with the clients
• Strengthen your presence

Target Audience of Communication Skill presentation Template:

• Professionals
• Business heads
• Team leaders
• Corporate people
• Media person
• Social Activists
• Political Leaders
• Anchors, comparers, event hosts

Benefits of Communication Skill presentation template:

• Equip you with the key skills you need to be an efficient communicator.
• Coach you how to convey a confident, apparent and blowing message,
• This will guide you to be an appealing presenter, communicate with diverse personalities, and correspond effectually in tough situations
• Grabbing the change notice of your audience
• Effective language that will keep your addressees involved
• Helps you deal with jargon
• Making methodological information understandable
• Creating interest and freshness in your lecture
• Using language to instigate and inspire your audience

How to design Communication Skill Presentation Template:

1. Note down all important topics needed to be discussed

2. Work on body language and gestures

3. Use polite tone.

4. Get familiar with jargons.

We provide communication skill presentation template in power point as well as pdf formats so that you get a complete idea before giving a lecture or presentation. We will help you with all the knowledge required and key skills to be used to be an effective communicator.

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Communication Skills Training Workshop

It seems that you like this template, communication skills training workshop presentation, free google slides theme, powerpoint template, and canva presentation template.

Communication Skills Training Workshops are perfect for individuals or groups who want to gain the knowledge and practice necessary to become better communicators. Here, attendees can learn about topics ranging from active listening to body language for effective communication. The workshops typically offer tips, activities, and other opportunities to practise these skills in a comfortable and supportive environment. Not only do participants learn important concepts of communication; they also get real-world experience putting them into practise as well. Learning better communication skills can be easy if you use creative templates like this one, full of editable, visual resources that will captivate your students

Features of this template

• 100% editable and easy to modify
• 30 different slides to impress your audience
• Contains easy-to-edit graphics such as graphs, maps, tables, timelines and mockups
• Includes 500+ icons and Flaticon’s extension for customizing your slides
• Designed to be used in Google Slides, Canva, and Microsoft PowerPoint
• Available in different formats
• Includes information about fonts, colors, and credits of the resources used

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Elegant Effective Communication PPT And Google Slides

Effective Communication PPT Presentation Slides

Enhance your communication proficiency with our thoughtfully designed "Effective Communication Skills PowerPoint Presentation." This versatile template is tailored for professionals aiming to excel in interpersonal interactions, serving as a comprehensive guide to articulating ideas, thoughts, and emotions with clarity and impact. It delves deep into the nuances of effective communication, encompassing essential aspects like active listening techniques, interpreting body language cues, and more, ultimately fostering good communication, excellent communication, and means for further enhancing communication proficiency, including improved communication. Ideal for professionals spanning various industries and educators, this template stands as an editable slide, unlocking the potential for confident and clear self-expression, enabling the forging of robust connections, and the attainment of personal and professional objectives. Offering complete customization, it provides a versatile toolkit to navigate diverse communication scenarios. As a presenter, you'll appreciate the seamless flow of information and engaging visuals, ensuring your audience remains engrossed throughout. Embrace this template and experience firsthand how it empowers you to communicate with excellence, leaving a remarkable and lasting impression. Through this invaluable resource, you can master the art of communication and create a substantial impact.

Features of the templates:

• 100% customizable slide and easy to download.
• Easy to change the slide's colors.
• The template contains 16:9 and 4:3 formats.
• Highly compatible with PowerPoint and Google Slides.
• This slide has a colorful design pattern.
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Free Communication Training Presentations for PowerPoint

We've taken the best communication training PowerPoint presentations that can help boost your team’s communication skills. Turn your communication skills PPT into beautiful microlearning content that you can deploy to your teams for free!

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What Has Changed Communication For Us? Perceptions; Electronics; Generations – 5 In The Workplace As Of 2015; Attitude – 8 And Gate; Digging Holes In The

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Your Success At Work And In Life Depends On How Well You Communicate! Successful Workplace Communication. © Harriet Meyerson, 2008 • Www.confidencecenter.com.

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Top 10 Communication Skill PowerPoint Presentation Templates in 2024

Effective communication skills are essential in both personal and professional contexts, enabling individuals to convey their ideas clearly and engage with their audience. Utilizing PowerPoint (PPT) presentations can significantly enhance communication by providing a structured platform for organizing thoughts and presenting information visually. A well designed PPT can incorporate various elements such as text, images, charts, and videos, which collectively help to illustrate key points and maintain audience interest.For instance, in a business meeting, a PPT can be used to present quarterly results, showcasing data through graphs and infographics that make complex information more digestible. In educational settings, teachers can utilize PPT to create engaging lectures that encourage student participation and facilitate discussions. Additionally, during networking events or interviews, individuals can use PPT to highlight their skills and experiences, allowing them to communicate their value effectively.Moreover, PPT presentations can foster collaboration and feedback, as they can be shared easily among team members for review and input. This collaborative aspect enhances communication skills by encouraging dialogue and idea exchange. Overall, leveraging PPT for communication not only improves clarity but also boosts confidence, making it an invaluable tool for anyone looking to enhance their ability to connect and engage with others.

Communication Skills Powerpoint PPT Template Bundles

Deliver a credible and compelling presentation by deploying this Communication Skills Powerpoint PPT Template Bundles. Intensify your message with the right graphics, images, icons, etc. presented in this complete deck. This PPT template is a great starting point to convey your messages and build a good collaboration. The twenty three slides added to this PowerPoint slideshow helps you present a thorough explanation of the topic. You can use it to study and present various kinds of information in the form of stats, figures, data charts, and many more. This Communication Skills Powerpoint PPT Template Bundles PPT slideshow is available for use in standard and widescreen aspects ratios. So, you can use it as per your convenience. Apart from this, it can be downloaded in PNG, JPG, and PDF formats, all completely editable and modifiable. The most profound feature of this PPT design is that it is fully compatible with Google Slides making it suitable for every industry and business domain.

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Communication Skills Ppt Styles Layout Ideas

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Communication Skill Training PowerPoint PPT Template Bundles

Deliver a credible and compelling presentation by deploying this Communication skill training PowerPoint PPT Template Bundles. Intensify your message with the right graphics, images, icons, etc. presented in this complete deck. This PPT template is a great starting point to convey your messages and build a good collaboration. The Twenty Five slides added to this PowerPoint slideshow helps you present a thorough explanation of the topic. You can use it to study and present various kinds of information in the form of stats, figures, data charts, and many more. This Communication Skill Training PowerPoint PPT Template Bundles PPT slideshow is available for use in standard and widescreen aspects ratios. So, you can use it as per your convenience. Apart from this, it can be downloaded in PNG, JPG, and PDF formats, all completely editable and modifiable. The most profound feature of this PPT design is that it is fully compatible with Google Slides making it suitable for every industry and business domain.

Enhance your professional prowess with our comprehensive Communication Skill Training PowerPoint PPT. This dynamic presentation equips you with essential tools to master interpersonal communication, both verbal and non-verbal. From refining public speaking abilities to honing social and soft skills, our PPT offers a structured approach to elevate your communicative competence. With engaging visuals and actionable insights, participants will learn to convey ideas effectively, exude confidence in presentations, and foster meaningful connections. Whether for personal growth or organizational development, this resource is indispensable for anyone seeking to excel in todays interconnected world. Elevate your communication prowess and unlock new opportunities with our Communication Skill Training PPT.

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Importance of communication skills in workplace

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Storytelling In Business Communication Training Module On Business Communication Edu Ppt

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This PowerPoint training contains slides to explain the concept of Storytelling in Business Communication. It includes the significance of storytelling, the characteristics of a good story, and the 5Cs of storytelling circumstance, curiosity, characters, conversations, and conflict. Further, it contains techniques for making the story captivating, along with case studies and activities. It also contains key takeaways, discussion questions, MCQs, and memes to make the training session interactive. Further, it includes additional slides on about us, vision, mission, goal, 30-60-90 days plan, timeline, roadmap, training completion certificate, energizer activities, detailed client proposal, and training assessment form.

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Nonverbal Communication Training Module On Business Communication Edu Ppt

Presenting Training Module on Nonverbal Communication. This deck contains 117 uniquely designed slides. Our PowerPoint experts have included all the necessary templates, designs, icons, graphs and other essential material. This deck is well crafted by extensive research. Slides consists of amazing visuals and appropriate content. These PPT slides can be instantly downloaded with just a click. Compatible with all screen types and monitors. Supports Google Slides. Premium Customer Support available. Suitable for use by managers, employees and organizations. These slides are easily customizable. You can edit the color, text, icon and font size to suit your requirement.

This PowerPoint training deck covers the concept of Nonverbal Communication. It includes significance and factors that impact nonverbal communication along with its types, such as facial expressions, gestures, proximity, touch, eye contact, and appearance. The PPT module also contains techniques to develop nonverbal communication effectively, key barriers to nonverbal communication, and tips for spotting nonverbal deception. Further, it covers mirroring, rapport building, and effective online business conversations using nonverbal communication. The PowerPoint deck also contains key takeaways, case studies, activities, discussion questions, MCQs, and memes to make the training session interactive. It also includes additional slides on about us, vision, mission, goal, 30-60-90 days plan, timeline, roadmap, training completion certificate, energizer activities, detailed client proposal, and training assessment form.

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• Soft Skills Internal Auditors

Business Communication Skills Powerpoint Ppt Template Bundles

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Enhance your professional prowess with our comprehensive PPT on Business Communication Skills. This dynamic presentation offers a deep dive into the essential elements of effective communication in the workplace. Learn how to master interpersonal communication skills, enabling you to build strong relationships with colleagues, clients, and stakeholders. Discover the power of employee communication skills, empowering you to motivate and engage your team for enhanced productivity. Uncover the nuances of non verbal communication skills, such as body language and tone, to convey your message with impact and clarity. With insightful examples and practical tips, this PPT equips you with the tools to excel in the art of business communication, fostering success in every professional endeavor.

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Comprehensive Training Curriculum On Business Communication edu ppt

Say more with less: 5 effective communication skills to sound smarter and more confident

Mastering effective communication skills can lead to salaries or career growth in today’s digital age.

Many studies have shown that:

• 85% of Americans — and 87% of professionals ages 25 to 35 — who countered on salary, other compensation or benefits, or both pay and other compensation and benefits got at least some of what they asked for.
• Teams who communicate effectively increase their productivity by as much as 25%
• Effective communication at the workplace can help build trust, which employers value. A report on trust in the workplace issued by the Workforce Institute at UKG showed that 74% of employees would prefer to work for a trustworthy employer.

While some of these factors may not immediately lead to an increase in salary, there are more than enough for you to use as leverage during salary negotiations.

For an example of effective communication skills, we can learn from the entertainment industry.

Take a look at Jimmy Fallon, for example.

He’s more than a quick-thinking comedian; he hosts “The Tonight Show Starring Jimmy Fallon.”

He’s direct and funny at the same time while interviewing the many celebrities who come on the show. It’s a masterful act — so much so that studies have been conducted on his effective communication skills.

But why is it so important to learn effective communication skills in an age where tech like ChatGPT can help you draft anything from an email to your boss to an entire thesis?

Not everyone is a talk show host and needs to speak for an hour to an entire country.

Still, mor e than just transmitting information, there is still huge value in knowing how to speak and write well — 85% of job success comes from having well-developed soft skills and communication has been identified as one of the core skills employers look for in their employees, according to the National Soft Skills Association.

Now, that doesn’t mean you have to copy Fallon to get effective communication skills.

Communicating well doesn’t mean communicating a lot. In fact, the most effective speakers today aren’t known to be the most talkative bunch. 

They’ve mastered the art of saying more with fewer words. 

Communication skills involve listening, speaking, observing and empathising. Source: AFP

The secrets behind effective communication skills

“It’s not the words you use; it’s the connection you make that resonates with others,” says Trever Noah in an interview with Fresh Air’s Terry Gross about the power of language.

Noah was the host of the immensely popular Comedy Central’s “The Daily Show.” A native of South Africa, he is biracial— his mother is black and his father is white. 

This, plus growing up in the shadows of apartheid, gave him a rich perspective on language. Noah is fluent in  English, Afrikaans, and four African languages.

These skills, paired with his mixed background, make him a hit among viewers — gaining 31 million social followers since he took over from the previous host Jon Stewart.

He’s loved for not forcing opinions on serious topics but instead sharing what he understands about it.

And if there’s another person who can do this, and is arguably known for doing this the best, it’s former US President Barack Obama.

He’s known for his rhetorical skills and ability to paint pictures with words so that others not only see what he sees but feel it too.

Similar to Noah, Obama sounds authentic. 

As a sports fan, he is not hesitant when voicing his opinion about the need for a college football playoff.

As a family man, he is not shy about expressing his love for his wife and daughters.

It conveys the image of one guy who, in many respects, is just like us — and, as such, knows the trials and tribulations of everyday life.

Obama also has the acute ability to use communication in all forms — from body language to changing tones. Just Google a video of their speech to see and hear the difference. 

You’ll also hear that Obama doesn’t say very much.

And that’s because he sprinkles pauses through his speech.

Slowing down is a known technique to convey confidence. When Obama does it, it shows he’s aware of your attention and is intelligently thinking through what he says.

He’s also known for pausing for dramatic effect.

Whatever your goal, mastering the art of pausing during conversations can go a long way in forming a good impression, creating positive speaking experiences, and calming our anxiety when we can’t find our words.

The former president also makes smart, strategic use of filler words and phrases like “um”, “well” and “you know”.

It signals that you’re not done with your turn in a conversation and gives clues to anyone listening about your mental state — be it anxious or humble.

Don’t think Obama’s techniques will work for you in hard talks and in front of a crowd? Good news — there are other effective communication skills that don’t require you to speak more.

An Obama pause caught on camera. Source: AFP

5 effective communication skills that don’t require you to speak more

Firstly, it’s important to understand that effective communication skills are the opposite of constant, careless chatter.

Speaking more doesn’t make you a better communicator. True mastery lies in message quality.

So, whether you’re at work or studying at university, try out these five effective communication skills that can help you connect better with more people. Little speaking required.

Whether you’re a president or a student, it’s always good to listen to what others have to say. Source: AFP

1. Active listening

One of the foremost effective communication skills involves no speaking at all: active listening .

This skill involves hearing words and truly comprehending the message, empathising with the speaker, and responding appropriately. 

Contrary to the belief that speaking more is the path to becoming a good communicator, active listening demonstrates that the listener often holds the key.

By paying full attention to the speaker, you can extract the core of their message, understand their needs and concerns, and respond thoughtfully.

For example, if you’re a student, you should avoid dominating discussions with excessive speech. Instead, focus on what your professors or peers say and how they speak. If you want to clarify something, ask follow-up questions or rephrase what they’ve said to confirm that you understood them correctly.

This way, you’ll have a clear understanding of what to say, effectively reducing unnecessary chatter.

Another way to improve your active listening skills is by paying attention to other people’s facial expressions, body language and tone of voice.

Choose your words carefully — only use those that are necessary. Source: AFP

2. Concise expression

Have you noticed that the more you talk, the greater the chances of misunderstanding or losing your audience’s interest?

According to a new study from Microsoft Corp, the average human attention span has fallen from 12 seconds in the year 2000 to eight seconds today.

Therefore, it’s essential to focus on delivering your message in as directly as possible. Use simple language and minimal filler words.

Instead of rambling on in essays or presentations, you should aim to convey your ideas succinctly.

Everyone appreciates those who can get to the point across and showcase their understanding of the subject matter without the need for excessive verbosity.

Sundar Pichai, the CEO of Alphabet Inc, is one of the best public speakers due to his confidence, ability to command attention, and his vocal tone and pace. Source: AFP

3. Empathy and emotional intelligence

Here’s another effective communication skill that requires no speaking: empathy and emotional intelligence.

This is all about understanding the emotions and feelings behind the words of others. 

Empathy, a crucial component of emotional intelligence, allows you to connect with people on a deeper level and build stronger relationships. 

This communication skill holds significance in both group and individual interactions. In both cases, you attempt to effectively read and translate other people’s emotions and select an appropriate response.

For example, if someone is expressing anger or frustration, empathy can help you acknowledge and diffuse their emotion.

At the same time, understanding when someone is feeling positive and enthusiastic can help you get support for your ideas and projects.

Students can greatly benefit from practising empathy in their communication with their peers and educators.

Understanding the emotions of others in group projects, addressing classmates’ concerns, and connecting with professors on a personal level can enhance the learning experience. 

The face says it all. Source: AFP

4. Non-verbal communication

Not all communication is spoken or written. Non-verbal cues, such as body language, facial expressions, and tone of voice , are significant in conveying your message. 

For example, nodding, maintaining eye contact, and using appropriate facial expressions indicate that you are engaged in the conversation and empathetic toward the speaker. This enhances your ability to connect with others without speaking more words.

These cues often speak louder than words and can impact how your message is perceived. It’s crucial to align your non-verbal communication with your verbal message to avoid mixed signals.

Students can employ this skill in both academic and personal contexts. When engaging in discussions, group projects, or presenting in class, you should be aware of your body language and how it complements or contradicts your spoken words. 

Plus, non-verbal cues can help you gauge the reactions and emotions of your audience, allowing you to adjust your communication accordingly.

By practising adaptability, individuals can navigate various communication scenarios with greater ease and convey their messages more efficiently and effectively. Source: AFP

5. Adaptability

Being an effective communicator means adapting to your audience and the context of the communication. 

Not every situation requires the same communication style; understanding this is essential for success.

Switching between formal and informal communication, adjusting your tone, and choosing appropriate words is a sign of a skilled communicator.

For instance, adaptability enables you to remain flexible and open to different perspectives in complex problem-solving discussions or negotiations. Instead of insisting on your point of view, you can adapt your communication to facilitate consensus and reach solutions more efficiently.

Students can adapt their communication to different academic and social scenarios. 

Whether you’re participating in a classroom discussion or engaging in a formal academic presentation, adapting your communication style will help you convey your message effectively, connect with your audience, and achieve educational goals.

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EFFECTIVE COMMUNICATION SKILLS

Sep 12, 2014

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EFFECTIVE COMMUNICATION SKILLS. Objectives. Define and understand communication and the communication process List and overcome the filters/barriers in a communication process Practice active listening Tips to improve verbal and non verbal communication. What is Communication?.

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• communication
• body language
• communication process
• verbal communication
• communication highly directive
• good listening reflects courtesy

Presentation Transcript

Objectives • Define and understand communication and the communication process • List and overcome the filters/barriers in a communication process • Practice active listening • Tips to improve verbal and non verbal communication

What is Communication? • COMMUNICATION IS THE ART OF TRANSMITTING INFORMATION, IDEAS AND ATTITUDES FROM ONE PERSON TO ANOTHER.COMMUNICATION IS THE PROCESS OF MEANINGFUL INTERACTION AMONG HUMAN BEINGS. • ITS ESSENCES : • PERSONAL PROCESS • OCCURS BETWEEN PEOPLE • INVOLVES CHANGE IN BEHAVIOUR • MEANS TO INFLUENCE OTHERS • EXPRESSION OF THOUGHTS AND EMOTIONS THROUGH WORDS & ACTIONS. • TOOLS FOR CONTROLLING AND MOTIVATING PEOPLE. • IT IS A SOCIAL AND EMOTIONAL PROCESS.

What are the most common ways we communicate? Visual Images Spoken Word Written Word Body Language

Types of Communication Downwards Communication : Highly Directive, from Senior to subordinates, to assign duties, give instructions, to inform to offer feed back, approval to highlight problems etc. Upwards Communications : It is non directive in nature from down below, to give feedback, to inform about progress/problems, seeking approvals. Lateral or Horizontal Communication : Among colleagues, peers at same level for information level for information sharing for coordination, to save time. In modern business environment communication extends beyond written or spoken words to listened word. Visual dimension added by T.V., computers has given to new meaning to communication. COMMUNICATION NETWORKS Formal Network : Virtually vertical as per chain go command within the hierarchy. Informal Network : Free to move in any direction may skip formal chain of command. Likely to satisfy social and emotional needs and also can facilitate task accomplishment.

HIERARCHY LEVEL Downward Comm. Upward Comm. Horizontal Comm.

The Communication Process Medium Barrier SENDER (encodes) Barrier RECEIVER (decodes) Feedback/Response

Barriers to communication • Noise • Inappropriate medium • Assumptions/Misconceptions • Emotions • Language differences • Poor listening skills • Distractions

Hearing Vs Listening Hearing – Physical process, natural, passive Listening – Physical as well as mental process, active, learned process, a skill Listening is hard. You must choose to participate in the process of listening.

VALUE OF LISTENING • Listening to others is an elegant art. • Good listening reflects courtesy and good manners.

ESSENTIALS OF COMMUNICATIONDos • Always think ahead about what you are going to say. • Use simple words and phrases that are understood by every body.

ESSENTIALS OF COMMUNICATIONDON’Ts • Do not instantly react and mutter something in anger. • Do not use technical terms & terminologies not understood by majority of people.

How to Improve Existing Level ofCOMMUNICATION? • IMPROVE LANGUAGE. • IMPROVE PRONUNCIATIOON.

Improving Body Language - Tips • Keep appropriate distance • Touch only when appropriate

Success for YOU… …in the new global and diverse workplace requiresexcellent communication skills!

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