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Application Forms , Personal Statements

Civil service personal statement examples.

When you apply for any Civil Service job, you will need to complete an online application form that requires you to submit a personal statement. The personal statement will be assessed against the relevant Civil Service success profiles and strengths that are applicable or the role

DOWNLOAD RICHARD MCMUNN’S SET OF 9 CIVIL SERVICE PERSONAL STATEMENT EXAMPLES BELOW!

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So, how do you write a personal statement for a civil service job? Let’s start by looking at what you should include.

What Should a Civil Service Personal Statement Include?

Your personal statement should be used to compliment your CV and further outline why you are suitable for the role.

The key to a great civil service personal statement is to provide evidence against the Civil Service Success Profiles to show you match them and that you are perfect for the role. The Civil Service Success Profiles, otherwise known as the “essential criteria” will be outlined on the job advert or job description. Using these, you should demonstrate your previous experience and your skills that can be transferred to your new role within the Civil Service.

Remember, you must back up these skills and experience, and a great way to do this, is to demonstrate how you acquired the experience and skills in your previous roles.

Your personal statement should form around ‘how’ and ‘what’ you have previously done, all whilst matching the Success Profiles.

You will usually get just 250 words for your answers.

BONUS TIP – How do I write a CV for a government job?

A great personal statement still needs a good CV. Here is what you should include on your CV/Resume. Firstly, include an outline of your previous job experience, detailing the length of time you held each previous job role for, and a short breakdown of the responsibilities, tasks, and the work you did for each role. You should also include any awards, achievements or significant projects you previously obtained or worked on. This is your chance to shine, so don’t be afraid to sell yourself and big yourself up in the best light possible. If you have ever had any training or if you have been awarded any qualifications that are relevant to the Civil Service, or that showcase your commitment, ability to learn, or diversify, then you should highlight these too.

How to Structure a Civil Service Personal Statement?

The most important thing to do is structure your responses clearly and ensure that your statement focusses on the Success Profiles/Essential Criteria.

You are allowed to use heading or bullet points if this works best for you, but remember all of this will eat into your word count. Further below in this blog we have provided a breakdown of the 9 Civil Service Success Profiles and what you need to consider when preparing your statement for each Success Profile.

What Should you Avoid in a Personal Statement?

With 100s of people applying to Civil Service roles, it is important that your personal statement is NOT thrown aside because you’ve made one of the following common mistakes:

Poor spelling and grammar – always check your spelling and grammar before submitting!
Not tailoring your answers for the role – ensure you use the job description and align your skills and experience with the role you’re applying for.
Using the same answers multiple times for multiple applications in the Civil Service (each application for a new role needs new answers).
Not aligning your statement to the Civil Service Success Profiles – this is key!
Using redundant or unnecessarily complicated language and cliches – keep it simple and easy to read – the assessor shouldn’t have to decipher your statement!

Writing the Perfect Civil Service Personal Statement – What are the Civil Service Success Profiles?

Seeing the big picture.

The Civil Service success profile of seeing the big picture requires you to have knowledge of how your job fits in with the public sector mission and objectives. It is important that you demonstrate within your 250-word personal statement that you have the ability to carry out your work in the best interests of the nation.

CHANGING AND IMPROVING

Whilst working in the Civil Service you must be open to continually changing and improving. If you do not improve your performance at work, or embrace change positively, the Civil Service will not be able to meet its objectives. Again, when creating your Civil Service personal statement and online application form, you will need to demonstrate within 250 words your ability to meet the changing and improving success profile!

MAKING EFFECTIVE DECISIONS

All members of the Civil Service, regardless of their role, are required to make effective decisions that demonstrate value money and efficiency. When making effective decisions, you must use an evidence-based approach and carefully consider your options, including an assessment of the risk involved and implications posed. Make sure you provide evidence of this Civil Service success profile within 250 words.

COMMUNICATING AND INFLUENCING

Another of the Civil Service success profiles and strengths is that of communicating and influencing. Within your chosen civil service job, you must communicate with clarity and purpose and always respect the needs, views and opinions of others. To meet the assessment for this success profile you will need to create a personal statement of just 250 words!

WORKING TOGETHER

Teamwork is absolutely vital when working in the Civil Service. Regardless of the position you are applying for, working with others must be demonstrated within your personal statement by way of using the STAR technique – situation, task, action and result. Within your personal statement, demonstrate you can work effectively with other people both within your team and also with external stakeholders or contractors. (250 words maximum!)

Can you demonstrate pride and passion for delivering service within an organisation? Are you able to value other people’s opinions and ensure your team is diverse in nature so that the expectations and needs of customers are met? If so, then you probably have what it takes to mee the Civil Service success profile of leadership! Once again, make sure you write a personal statement that demonstrates your ability to provide leadership within just 250-words.

DELIVERING AT PACE

Can you work at pace and deliver results to a high standard? If the answer is yes, then you might just have what it takes to work within the Civil Service. Again, another one of the success profiles is that of delivering at pace, and we strongly advise you provide a specific example of where you have been able to work quickly and accurately in a previous role when completing your personal statement. Aim to provide evidence of this success profile within your personal statement all within just 250 words!

DEVELOPING SELF AND OTHERS

Taking responsibility for your own development and the development of others is a vital aspect of all civil Service roles. If you are required to write a personal statement that demonstrates your ability of developing self and others, provide a specific example within 250 words of where you have focused on this important success profile.

MANAGING A QUALITY SERVICE

The Civil Service has a strong reputation for managing and delivering a quality service. Regardless of the department you are hoping to join within the Civil Service, there is a strong possibility you will be assessed against this important success profile. Again, provide a solid 250-word personal statement that gives evidence of where you have taken control of the delivery of a fantastic service to meet the needs of a customer or a client.

CIVIL SERVICE PERSONAL STATEMENT EXAMPLES (DOWNLOAD YOUR GUIDE BELOW!)

Richard McMunn

2 thoughts on “ civil service personal statement examples ”.

Are the 9 examples specific using STAR to a certain situation or are they generic like the youtube videos

Hi Abul, that is a great question. The answer is a mixture. The way I have provided the answers is so that you can adapt them to use your own past experience with ease and create your own unique answer. My answers provide a structure as well as demonstrate what keywords and content needs to be in a high-scoring answer. This should allow you to develop your own unique answers quickly 🙂 I wish you the best of luck with your Civil Service Application! Let me know how it goes 🙂

Civil Service Personal Suitability & Behaviour Statements (2024 Update)

Personal and Suitability Statements Civil Service

Learn all about Civil Service Personal Statements, Statements of Suitability & Behaviour Statements.

Looking to get a post in the Civil Service or zoom up the career ladder with a promotion during 2024?

If you have made or are considering making a Civil Service application or to other large employers, you will most likely have come across personal statements, behaviour statements and statements of suitability.

There are three different types of statement you may be asked to submit.

Personal Statement
Statement of Suitability
Behaviour Statement

It can be easy to get confused between these three, however, we view a personal statement and statement of suitability as largely the same.

A behaviour statement, however, is different as this will relate just to behaviours and usually requires the use of the STAR method when structuring your examples.

In this comprehensive guide, we will show you how to get detailed Civil Service personal statement examples relevant to your level along with 250 word behaviour statements, great for inspiration.

Your Civil Service Statements Created For You

With InterviewGold you will have top quality personal, suitability and behaviour statements created for you and all tailored to you and your target job. All Civil Service grades covered.

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In This Lesson:

What is a personal statement / statement of suitability, why the civil service requests personal or suitability statements, how long should a personal or suitability statement be, how to deal with limited word count – example 250 words, creating a personal statement for senior leadership posts, using your personal statement to sell yourself, 8 top tips for civil service statements of suitability and personal statements, how to introduce yourself in a personal or suitability statement.

Civil Service Personal / Suitability Statement Example

What is a Civil Service Behaviour Statement?

Typical civil service behaviour statement examples, how to answer civil service behaviour statements.

Get Expert Personal, Suitability and Behaviour Statement Examples in Minutes

A Civil Service personal statement or statement of suitability is designed to be a summary, a written addition to your CV or application. It will be used by the recruiter to check your suitability and it will be assessed against the required Civil Service Success Profiles and strengths.

While your CV will detail your career history, experience and qualifications, it does not show who you are as a person. The personal or suitability statement offers you an excellent opportunity to provide more context and to outline why you are ideal for the role.

This text sits alongside your CV and is a great way for you to clearly show how you meet each of the essential criteria for the role and how your skills are relevant.

See how you can get your personal and suitability statements written for you in minutes.

When advertising a position, employers such as the Civil Service provide a job description which will detail the responsibilities, essential criteria and desirable skills. It will also specify the behaviours you will be assessed against.

This combination paints a picture of the perfect candidate for the role, someone they envisage as being an ideal employee in the post. The personal statement is a way for you to expand on your CV and to provide evidence showing that you bring all of these essential criteria.

Used well, your statement is an ideal way to align what you bring with what they need . A well written document will show clearly and instantly how your skills and experience best fit the role.

In our experience, most Civil Service personal or suitability statements are circa 500 – 750 words. For senior posts you may be allowed to write up to 1,250 words and some DWP posts ask for 1,200 words.

While it’s possible to have a request for a personal statement of just 250 words , we find these are more likely to be behaviour statements. Where we have seen a request for a statement of just 250 words, this is usually in the form of an interview question. For example, here is one from a recent job posting:

Tell us why you have applied for the role and what you hope to gain from the apprenticeship in terms of new learning and skills. (250 words max)

Study the job advert and description and make note of the word count if available. It is vital that you do not go over as this will show poor communication skills and an inability to summarise.

Irrespective of the word count, proper editing of your statement is essential. For example, there may be ten or more essential criteria plus three to five Success Profiles behaviours outlined in the job description. So how can you fit all of this in?

Proper preparation is essential and a top tip is to take the essential criteria and group them under common themes. You may find that your experience and an achievement can be used to address multiple points.

Use headings for your paragraphs and set yourself the discipline of spending only a hundred words on each point for example.

When you have a first draft, you are still likely to have exceeded the word limit – and this is a good thing. Now you have enough material to be discerning. Cross out all the parts that feel weak or unimportant until you are down to the most powerful ideas.

If going for a Civil Service leadership position, Grade 6 or 7 , your statement will require more thought and depth, as you need to communicate your character for the role and your vision for leading others. What are your values in leadership? What do you see as central to the exceptional performance of a team?

Before writing your statement, sit and map out the fundamentals of how you will take on the task. Then, as you write your statement, weave these beliefs into your text and link these directly to specific examples where you have proven their success.

Save time and effort and let InterviewGold create your statements for you . Fully tailored to you and your target job and perfectly structured with the correct word count.

Do not be afraid to blow your own trumpet in your personal or suitability statement. By that, we do not mean boasting or exaggerating, simply, state your great achievements, describe the behaviours you used to deliver them and highlight the skills and strengths you bring.

In a competitive sector such as this, you need to stand out as being an overall perfect fit for the role. Consequently, everything you write in your supporting statement needs to be tailored to the essential criteria.

Go through the job description and highlight the top 4 or 5 key responsibilities and duties and address each of these separately. Note keywords that seem to come up time and again and mirror this language in your statement.

Use bullet points and use these as the topics for your paragraphs. Of course, do not just repeat phrases they use but use them as a guide, edit and refocus.

To make your Civil Service personal or suitability statement really stand out here are some top tips. This guidance applies equally to all Civil Service roles from EO, HEO, SEO and to senior posts.

Your statement must reflect your recent and relevant experience, skills and achievements.
Avoid the temptation to just use the same statement for each application, instead, tailor it to the role.
Address each requirement directly, providing evidence in the form of an achievement, skill, development or experience gained.
Describe what you bring, the skills and experience acquired.
The statement should include examples of real key achievements, what you have done, what you have delivered and core learnings.
Use active, positive language, rather than lots of passive statements.
Describe key and specific achievements rather than generalised responsibilities.
Finally, ensure your examples reflect the level you are applying for. Very often, examples can be too simple, can fall short and not reflect the complexity required.

Read More: Get instant access to detailed sample personal and suitability statements for your level with InterviewGold. Click here to start.

As stated, the opening paragraph is going to win or lose the attention of the application panel. It is essential that you introduce yourself effectively as this gives a strong lead in and will hook the reader.

There are two options available to you.

1) Provide a personal profile, stating key information, years of experience, current post, key strengths and what you bring.

2) Focus on reasons for applying, detailing how your skills and experience fit perfectly. Perhaps tell a story of how you decided to be a part of the Civil Service, while outlining key criteria and how this fits with your career path.

Get this opening sentence right and you are well on your way to success.

Civil Service Personal / Suitability Statement Example Introduction

Here is an example of a strong opening introduction , a brief personal profile that is designed to grab the recruiter’s attention. For example:

I am a highly motivated and experienced finance professional with 8 years’ experience working within local and regional Government posts in England and Northern Ireland. My current role is Finance Analyst within the NHS where I have progressed rapidly during my two-year tenure.

I bring a degree in Economics from Aston University and I am skilled in financial modelling, business planning and team leadership.

I recently delivered a comprehensive business case for a proposed outsourcing opportunity leading to cost savings of £3m. Through this I gained proven experience in developing rewarding relationships with internal and external stakeholders resulting in improved working practices and data accuracy.

I am currently looking for a role within the Department of Heath and Social care.

As you can see that is a short lead-in to the statement that forms a strong, clear introduction. The recruiter knows instantly who the candidate is, their high level experience and why they have applied.

For your statement, you would need to continue and outline your experience, skills, relevant achievements and behaviours. Within the InterviewGold system you will get great formulas to use to bring powerful structure to any suitability or personal statement.

When you join InterviewGold you will have expert statements written for you with just a few clicks . Plus you will get sample Civil Service personal and suitability statements to inspire you.

Each role will have a set of behaviours you will assessed against. For example, Communicating and Influencing, Delivering at Pace and Managing a Quality Service are three of the top required in most roles.

Alongside your CV and / or application form, you may be asked for behaviour statements instead of a personal or suitability statement, or also in addition to these.

Describe a time when you delivered an exciting piece of work that exceeded the expectations of others. (250 words max)
Detail when you showed excellent leadership skills and explain what you learned from the experience. (250 words max)
Explain your experiences against the Communicating and Influencing Behaviour (Level 2). (500 Words)

As you can see the request relates to specific behaviours and asks you to provide evidence of your experience with it. They are in effect the same format as competency based or behaviour interview questions.

For these y ou must use the STAR formula . They will be looking for clear evidence of experience in a previous role and your example must be strong, relevant and complex.

You should demonstrate the essential positive behaviours keeping in mind that different roles will favour different behaviours.

Review the job description to get a sense of what these might be and edit your answer so that the required essential ones are shown first.

Throughout your InterviewGold training course we teach you all about how to answer these questions. A good starting point is the section on competency behaviours in the Essential Learning module.

Read more: Get instant access to expertly written 250-word behaviour statements in the InterviewGold training system.

Get Personal, Suitability and Behaviour Statements Created For You in Minutes

Civil service statement of suitability and personal statements

Join InterviewGold now and get expertly written personal, suitability and behaviour statements relevant to your level and fully personalised to you. Click here to learn more.

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Blog Office for Product Safety and Standards

This blog post was published under the 2015-2024 conservative administration.

https://opss.blog.gov.uk/2023/04/27/8-tips-for-a-great-civil-service-application/

8 tips for a great Civil Service application

Our work makes a real difference to society, and we’re looking for talented people who can put the public at the heart of what they do.

We’re recruiting for a number of roles in the Construction Products team, we also need Business Compliance Team Leaders, Business Compliance Officers, and more.

Writing a Civil Service job application can be difficult if you’re unfamiliar with Success Profiles and the application process — it’s not only the content that’s important, but also how the application is written.

Here are eight top tips to overcome the most common mistakes people make when applying for jobs in the Civil Service.

Go into detail when writing your CV, your CV should be a good summary of your education, skills and experience enabling you to successfully sell your abilities.
Read the recruitment advert in detail and any attachments that are part of the advert. You must follow the selection process exactly and ensure that you provide what is asked so that the hiring manager can assess you properly.
A personal statement will enable you to sell your experience: matching your examples with essential and desirable behaviours and skills.
Ensure that the behavioural examples clearly demonstrate the behaviour. Provide good evidence for these examples and make your examples memorable.
Only use about 20% on situation and task for the STAR model.
Prepare your strengths in advance. There are 36 available strengths, go through them and ask yourself how you can demonstrate your personal strengths and your preferred ways of working.
Be authentic. Panels can recognise if your example is recited by heart.
Learn the difference between the sift and the interview. The sift gets you past the first hurdle, the interview is when you need to stand out from the other candidates.

Need help with Success Profiles? You can find out more on this GOV.UK page.

Click here to see our current vacancies.

Tags: Civil Service Job applications , Civil Service Jobs

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Comment by Mashair Saeed posted on 15 January 2024

hi i need help to apply for the ao roles please

Comment by Simone King posted on 20 January 2024

Hi Mashair, Thank you for your question. Our Careers website has guidance available to download on writing a Personal Statement and CV Guidance https://opss-careers.co.uk/how-to-apply/

Personal Statement and CV Guidance

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The Civil Service Behaviours are one element of the Success Profile . These are the things that people do that result in effective performance. An example of a Civil Service behaviour is ‘Making Effective Decisions’.

For some jobs, you will be asked to consider the specific behaviours that are important for the job (these will be detailed in the job advert). Behaviours can be assessed in a number of ways and at various stages of the recruitment process. At the application stage, you may be asked to give examples of how you have demonstrated a particular behaviour. This might be at work or somewhere else such as work experience, volunteering or in connection with a hobby.

How to provide evidence of a behaviour

Please take your time to read and understand the Civil Service Behaviours . This will provide you with an overview of the behaviours and give you a greater understanding of what we are looking for in the job.

Think about everything you have done and achieved which relates to the specific behaviours you are being asked for. The more recent your examples the better, but you don’t necessarily have to make all your examples work-related. You can also include achievements from outside work, for example in a voluntary capacity. You must choose examples that enable you to describe specific things you did, not what your team did or what your work area did. Think of examples that:

clearly demonstrate the behaviour and the details that underpin it
will allow you to explain in some detail what you personally did
had positive results, although less successful examples can be used if you can demonstrate the lessons learned and how errors would be avoided in future

Using the STAR model (Situation, Task, Action, Result) may help you present your evidence.

How we recruit

For some jobs, you will be asked to provide a CV (curriculum vitae) as part of your application. Here you can find information on how to write the best CV.

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How to write your personal statement

For some jobs you’ll be asked to provide a personal statement or statement of suitability. Find out how to stand out.

Assessments and interviews

Read about the different kinds of assessments you might be asked to do, after you’ve submitted an application form.

GOV.UK hosts a huge amount of detailed guidance on the different elements of Success Profiles.

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Civil Service Success

Guide for finding the Civil Service job that's right for you
Civil Service Recruitment Explained - Success Profiles (3:34)
How the Civil Service Sifts and Scores Applications
Civil Service Recruiters advice to make your application stand out (1:57)
Civil Service interview - What is considered when interviewing candidates
Civil Service recruitment process infographic
Civil Service Jobs - Setting up job alerts
Applying for a Civil Service job - Myth busting
Civil Service Recruitment Quiz
Guide to preparing and organising your Civil Service behavioural examples
Guide for deciding on the right Civil Service behavioural example to use for the job role
Guide to creating your own winning Civil Service behavioural answers using the "STAR" formula
Guide to creating your own winning Civil Service behavioural answers using the "WHO" Model
Tutorial to effectively write Successful Civil Service behavioural answers
How to finalise your draft Civil Service behaviour and word count advice
10 top tips for gathering the evidence you need for writing your behaviour-based examples.
Civil Service Behaviours Quiz
Delivering at Pace (Achieving Results) - Competency Explanation
Delivering at Pace - Winning Answer
Delivering at Pace - Winning Answer (2nd Example)
Delivering at Pace - Winning Answer (3rd example)
Delivering at Pace - Winning Answer (4th example)
Delivering at Pace - Winning Answer (5th example)
Managing a Quality Service - Winning Answer
Managing a Quality Service - Competency Explanation.
Managing a Quality Service - Winning Answer (2nd Example)
Managing a Quality Service - Winning Answer (3rd Example)
Managing a Quality Service - Winning Answer (4th Example)
Communicating and Influencing - Competency Explanation
Communicating and Influencing - Winning Answer
Communicating and Influencing - Winning Answer (HEO/SEO 2nd Example)
Communicating and Influencing - Winning Answer (G7/G6 3rd Example)
Communicating and Influencing - Winning Answer (SEO/G7 4th Example)
Seeing the Big Picture - Competency Explanation
Seeing the Big Picture - Winning Answer
Seeing the Big Picture - Winning Answer (2nd Example)
Seeing the Big Picture - Winning Answer (3rd Example)
Seeing the Big Picture - Winning Answer (4th Example)
Seeing the Big Picture - Winning Answer (5th Example)
Working Together (Team Working) - Competency Explanation
Working together (Team Working) - Winning Answer
Working Together (Team Working) - Winning Answer (2nd Example)
Working Together (Team Working) - Winning Answer (3rd Example)
Working Together (Team Working) - Winning Answer (4th Example)
Working Together (Team Working) - Winning Answer (5th Example)
Changing and Improving - Competency Explanation
Changing and Improving - Winning Answer
Changing and Improving - Winning Answer (2nd Example)
Changing and Improving - Winning Answer (3rd Example)
Changing and Improving - Winning Answer (4th Example)
Making Effective Decisions - Competency Explanation
Making Effective Decisions - Winning Answer
Making Effective Decisions - Winning Answer (2nd Example)
Making Effective Decisions - Winning Answer (3rd Example)
Making Effective Decisions - Winning Answer (4th Example)
Leadership - Competency Explanation
Leadership - Winning Answer
Leadership - Winning Answer - (2nd Example)
Leadership - Winning Answer - (3rd Example)
Leadership - Winning Answer - (4th Example)
Developing Self and Others - Competency Explanation
Developing Self and Others - Winning Answer
Developing Self and Others - (2nd Example)
Developing Self and Others - (3rd Example)
Developing Self and Others - (4th Example)
Step by Step Guide to completing Civil Service Application Forms
How the Civil Service will assess your application
CV guidance and what format to use for the Civil Service
How to Prepare and Why it’s so important
How to Identify and Demonstrate your Unique Selling Point
Civil Service Strength based Questions to expect and the Scoring system
Civil Service Strengths Questions - Dictionary of words to use for top marks
The Key Differences Between Civil Service Behaviours and Strengths
Civil Service Behaviour based Questions to expect and the Scoring system
25 Practice Questions for each Civil Service behaviour and what to demonstrate
Civil Service Assessment Centres Guide and what to expect
Civil Service Success Profiles Key Elements and Principles Explained
Civil Service Success Profiles Guide
The Structure of Civil Service Interviews (Behaviours and Strengths)
Civil Service Interview Process and Scoring Explained
Competency/Behaviour based Interviews Explained
How the Civil Service Assess Behaviour, Strengths, Technical and Experience Success Profile Elements
Interview - Questions to Expect and How to Structure them
Interview Preparation - How to form your Answers
Interview - How to Answer Civil Service Strengths Questions
Interview - How to Answer Civil Service Behaviour Questions
Pre-Recorded Civil Service Interviews - How to Prepare and What to Expect
Watch a Civil Service Interview showing how you should Answer Questions (3:00)
Watch a Civil Service Interview in action showing best practice (4:51)
Watch a Winning interview and Interviewers scores for Making Effective Decisions (3:38)
Audio clips of Winning Answers to Civil Service Interview Questions
Civil Service Interview Presentations Guide
Frequent Civil Service Interview Questions with Answer Builder
How to organise a Civil Service Mock Interview
Civil Service Interview skills - Managing Nerves
What to Avoid doing in Your Civil Service Interview
Top tips and hints on preparing for interviews and responding to questions
Civil Service Application and Interview Quiz
What a Personal Statement is and how you should present it
How to Write a Good Personal Statement

Winning Personal Statement Examples and Explanation

Winning Personal Statement Demonstrating Civil Service Behaviours
Winning Personal Statement for Operational and Customer Service roles
Winning Personal Statement at SEO\G7 plus level with explanation why (1)
Winning Personal Statement at SEO\G7 plus level with explanation why (2)
How to Prepare for the Civil Service Tests
Civil Service Judgement Test (CSJT)
Civil Service Numerical Test (CSNT)
Civil Service Verbal Test (CSVT)
Civil Service Management Judgement Test
Civil Service Work Strengths Test
Customer Service Skills Test
Casework Skills Test
How to Write Perfect Cover Letters
What Keywords to Use with Explanation
Confidence Booster
How to Dress at Interview
How to Succeed in Video Interviews

Delivering at Pace – How to Write a 250 Word Statement For a Civil Service Application

Updated January 15, 2024
Published September 29, 2023

In the Civil Service, delivering at pace is paramount. This expectation extends not only to your daily tasks but also to the initial steps of your Civil Service journey — the application.

One of the essential elements of this application is the 250-word statement, a compact yet powerful testament to your suitability for the role. Crafting a concise and impactful statement requires a blend of self-awareness, clarity, and strategy.

In this article, we’ll guide you through the nuances of condensing your experiences, skills, and aspirations into a statement that resonates with the ethos of the Civil Service. Whether you’re a seasoned applicant or taking your first steps into this realm, this guide is designed to set you on the path to application success.

What Does Delivering at Pace Mean in Civil Service?

“Delivering at Pace” within the Civil Service context is a multifaceted attribute. It signifies not just the capacity to execute tasks swiftly but to do so with purpose, clarity, and precision. The challenges within the Civil Service, ranging from policy implementations to public engagement, often come with tight timelines.

Meeting these demands without sacrificing quality is essential. As you pen down your 250-word statement, it becomes crucial to showcase this ability. It’s not just about narrating instances where you were quick but emphasizing situations where your swiftness led to impactful, lasting outcomes.

Showcasing Delivering at Pace in Your 250-Word Personal Statement

In writing your 250-word statement, the balance between speed and diligence should shine through. It’s your canvas to paint a picture where you’ve prioritized tasks, driven teams, or channeled resources effectively under time constraints. Yet, the narrative should also reflect attention to detail, ensuring that in the bid to be prompt, thoroughness wasn’t left behind.

Concrete examples, framed using methods like the STAR technique (Situation, Task, Action, Result), can make your statement both compelling and demonstrative of your ability to deliver at pace.

Beyond just ticking boxes, consistently delivering at pace fosters trust. It sends a message that you’re reliable, a vital trait in the Civil Service. When crafting your statement, it’s beneficial to touch upon the broader impacts of your paced decisions – be it team morale, project success, or reinforcing public trust. Such a holistic view not only bolsters your statement but also emphasizes your deep understanding of the cascading effects of timely, quality-driven actions in public service.

Changing & Improving – How to Write a 250-Word Statement For a Civil Service Application
Leadership – How to Write a 250-word Statement For a Civil Service Application
Communicating & Influencing – How to Write a 250-Word Statement For a Civil Service Application
Making Effective Decisions – How to Write a 250-Word Statement For a Civil Service Application

How to Structure a 250-word Personal Statement?

If you’re looking to join the Civil Service, you know that every part of the application is important. The 250-word personal statement might seem short, but it’s a golden opportunity for you to show off your skills and experiences. One key thing the Civil Service looks out for is your ability to get things done quickly and efficiently – that’s what ‘ delivering at pace ‘ means.

Now, how do you show this in just a few sentences? Here’s a handy way to use the STAR method, which helps you share your experiences clearly and convincingly. Let’s break it down.

Detailed Exploration of the STAR Method : To present a compelling case, the STAR method offers a robust framework:

Situation : Open with the specific context relevant to a Civil Service role. For instance, “ In my role as a Policy Analyst during the introduction of a new public health measure… ”
Task : Highlight the challenge or urgency of the moment, emphasizing the pace at which a response was required. E.g., “ With only a week before the public announcement, I was tasked with collating feedback from multiple departments and presenting a consolidated report. ”
Action : Describe the steps you undertook to meet the demands of the task efficiently. Dive into details: “ I implemented a streamlined communication channel, organized daily sync-ups, and created a real-time feedback system to ensure all inputs were captured promptly. ”
Result : This should underline your ability to deliver at pace. For instance, “ The consolidated report was ready 48 hours ahead of schedule, allowing senior management ample time for review. This proactive approach ensured a seamless public announcement and demonstrated effective cross-departmental collaboration under tight deadlines. ”

Once you’ve laid out your experience using STAR, it’s crucial to review and refine it. Ensure your statement, especially the actions and results, underscores your capability to deliver at pace.

Your narrative should highlight a blend of urgency, efficiency, and impactful decision-making tailored to the challenges and responsibilities inherent to the Civil Service.

How to Write a Personal Statement Within the 250-Word Limit

Writing a personal statement for the Civil Service in just 250 words might seem tough, but it’s all about getting to the point. Think of it as telling a quick story about a time you did something impressive at work. You don’t need fancy words; just be clear about what happened and how you made a difference.

To write a compelling 250-word statement, here are a couple of tips to help you get started.

Start with Passion : Begin with a sentence or two about why you’re excited about the job or what draws you to the Civil Service.
Pick Your Story : Think of a work story that shows you’re great for the job. It should be something that proves you can handle challenges and deliver results.
Situation : Set the scene. Where were you, and what was happening?
Task : Describe what you needed to do or the problem you had to solve.
Action : Talk about the steps you took and how you tackled the situation.
Result : Share the outcome. How did things end up thanks to your efforts?
Stay Relevant : Make sure your story relates to the job you’re going for. If it’s a leadership role, your story should highlight your leadership skills.
Keep It Simple : Use easy-to-understand language. No need for big words or technical jargon.
Wrap It Up : Conclude by tying your story back to the role you’re applying for. This helps the reader see that you’re not just sharing a random story but proving you’re right for the job.
Proofread : Before submitting, read your statement out loud. This helps catch any mistakes or awkward bits.
Get Feedback : Ask a friend or family member to read your statement. They might have helpful suggestions or catch something you missed.

Example Personal Statement Civil Service

Below, we discuss five different examples of civil service personal statements.

Example 1: Civil Service Delivering at Pace

In the dynamic environment of the Civil Service, ‘Delivering at Pace’ isn’t just a skill—it’s a necessity. Being efficient, timely, and producing results are principles I’ve always prioritized, ensuring every task, regardless of its complexity, meets the standard of excellence expected in public service.

Situation : In my prior role with the Public Health Department during a sudden health crisis, we were faced with disseminating vital safety information to the public within a limited timeframe.

Task : My challenge was to coordinate with multiple teams and ensure that accurate, comprehensible information reached every household in the district within 48 hours.

Action : I immediately convened a cross-functional team. Streamlining our communication, we developed a strategy wherein digital campaigns, local media broadcasts, and community leaders worked synchronously. I introduced a tracking mechanism to monitor our outreach in real time.

Result : We managed to not only meet but surpass our target, achieving 90% coverage in just 36 hours. This swift action played a pivotal role in containing panic and ensuring the community adopted safety measures promptly.

Through experiences like these, I’ve honed my capability to act decisively, manage efficiently, and deliver tangible results rapidly. Joining the Civil Service, I’m eager to bring this vigor to broader challenges, ensuring public needs are addressed with both speed and precision.

Example 2: Civil Service Delivering at Pace

Within the Civil Service, the ethos of ‘Delivering at Pace’ is not merely a competency but the heartbeat of effective public service. Speed, combined with focused intent, ensures that the wheels of public welfare never stall. My professional journey has been dotted with instances that have tested, and subsequently, fortified my commitment to this very ethos.

Situation : Serving as the Communications Lead during a city-wide power outage crisis, I found myself in a whirlwind of chaos with residents seeking immediate updates and reassurance.

Task : It was imperative to relay accurate information to the public in real-time, calm anxieties, and provide a clear roadmap for resolution, all while the clock was ticking.

Action : I immediately set up a multi-channel communication strategy. Using battery-operated local radio stations, social media platforms, and community volunteers with loudspeakers, we began disseminating regular updates. I also established a two-way communication system, enabling residents to report emergencies and ensure aid was dispatched promptly.

Result : Through rapid yet organized communication, panic was significantly reduced, and residents felt more in control during the crisis. Furthermore, our active engagement meant that emergency services could be directed efficiently, leading to quicker resolutions in critical areas.

In the dynamic dance of challenges and solutions within the Civil Service, my aim remains unswerving: to be a beacon of prompt, effective action. It’s a dance I’ve come to master, ensuring every step, no matter how swift, is taken with certainty and purpose.

Example 3: Civil Service Delivering at Pace

In the Civil Service, ‘Delivering at Pace’ translates to being agile, responsive, and effective—a trio that I’ve consistently championed throughout my professional journey. Swift decision-making paired with methodical execution ensures that public service retains its essence: serving the public with utmost efficiency.

Situation : During my tenure in the Transportation Department, we were met with a sudden transportation strike, crippling the city’s primary transit system and leaving thousands stranded.

Task : I was entrusted with the urgent responsibility of devising an interim transit solution to minimize disruption and ensure citizens could commute without significant hindrance.

Action : Mobilizing a task force, I initiated partnerships with local cab services and shuttle operators. We rapidly rolled out a temporary, subsidized fare system, using digital platforms for real-time tracking and feedback. Concurrently, I organized a team to engage in swift negotiations with the striking entities to understand and address their grievances.

Result : Our emergency transit system catered to over 70% of the regular commuters during the strike duration. Moreover, by acting promptly, we managed to resolve the primary concerns of the striking body and restore regular services within three days. This dual-pronged approach ensured minimal disruption and showcased the department’s commitment to the community.

Such experiences solidify my belief in proactivity and adaptability, which are vital for any role in the Civil Service. I am driven to continue this momentum, ensuring that challenges are met head-on, with a focus on swift, impactful outcomes.

Example 4: Civil Service Delivering at Pace

Navigating the demanding corridors of the Civil Service requires not just dedication but also the ability to ‘Deliver at Pace’. Timely and efficient action, particularly in situations that demand urgency, is a skill I’ve nurtured and fine-tuned throughout my career, ensuring that public interests always remain front and center.

Situation : As the head of Digital Transformation in a local municipality, we were confronted with an outdated IT infrastructure during peak tax filing season, risking delays for thousands of residents.

Task : My immediate mission was to ensure uninterrupted service, guaranteeing that every resident could complete their filings punctually while also initiating a longer-term solution for the infrastructure woes.

Action : I swiftly orchestrated a short-term digital partnership with a cloud service provider, creating a backup portal for tax filings. In parallel, I assembled a dedicated team to oversee a phased transition to a new, robust IT platform, focusing on security, scalability, and user-friendliness.

Result : Not only did we successfully cater to the immediate tax filing demands without a hitch, but within six months, our municipality boasted one of the most advanced digital infrastructures in the region. Feedback from residents highlighted the speed and efficiency of our solutions, reflecting our commitment to public service.

Drawing from such experiences, I’m fervently committed to the essence of ‘Delivering at Pace’. In the realm of the Civil Service, where each decision echoes in the lives of many, I strive to combine rapidity with precision, always keeping the broader community’s welfare in focus.

FAQ: Civil Service Delivering at Pace

It refers to the ability to execute tasks efficiently and effectively, often within tight timeframes, while maintaining a high standard of work.
Given the nature of public service, timely and efficient decision-making directly impacts the public. It’s vital to meet these demands without compromising on quality.
Use specific examples in your personal statement or interviews where you’ve managed tasks under tight deadlines, showcasing both your speed and the quality of your output.
Absolutely. Any relevant experience, whether in private sector, volunteering, or other roles, where you’ve showcased the ability to deliver results quickly and efficiently can be cited.
It’s about the balance: achieving results swiftly but without sacrificing accuracy, quality, or thoroughness.
Most roles offer training and development opportunities. While some may offer specific training in efficiency or time management, the on-job experience is also invaluable for honing this competency.
As one ascends the ranks, the decisions often have broader impacts, making the ability to deliver at pace while ensuring strategic alignment even more critical.
While it’s a valued competency across the board, roles with frequent tight deadlines or crisis management components may place a higher emphasis on this skill.
Seek feedback, engage in relevant training, and always be open to new methodologies or technologies that can streamline tasks and enhance efficiency.
Are there tools or methodologies within the Civil Service designed to aid in delivering at pace?
The Civil Service often adopts modern management techniques, technological tools, and collaborative platforms to enhance efficiency. Familiarity and adeptness with these can aid in delivering at pace.

Making Effective Decisions – How to Write a 250 Word Statement For a Civil Service Application
Communicating & Influencing – How to Write a 250 Word Statement For a Civil Service Application
Leadership – How to Write a 250 Word Statement For a Civil Service Application
Changing & Improving – How to Write a 250 Word Statement For a Civil Service Application
Civil Service Interview Questions & Answers

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Natalja Atapin

Natalja Atapin is a seasoned job interview and career coach at Megainterview.com and brings a decade of recruitment and coaching experience across diverse industries. Holding a master's degree in Organisational Psychology, she transitioned from coaching to managerial roles at prominent companies like Hays. Natalja's passion for simplifying the job search process is evident in her role at Megainterview.com, where she contributes practical strategies to assist professionals and fresh graduates.

Navigating the Job Search Market After 40

Changing & improving – how to write a 250 word statement for a civil service application, leadership – how to write a 250 word statement for a civil service application, communicating & influencing – how to write a 250 word statement for a civil service application, interview categories.

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Working for the Civil Service

Where will a career in the civil service take you.

A career in the Civil Service offers you:

the opportunity to make a difference to people’s lives in the UK
learning on the job and good career development opportunities
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You can now explore careers across the Civil Service on the Civil Service Careers website .

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The different routes into the Civil Service include:

moving directly into a Civil Service job (these can be permanent or fixed-term contracts, full-time or part-time) - you can start a job search now
a 2-year Civil Service Fast Track apprenticeship programme
the Civil Service Fast Stream programme for graduates
the Summer Diversity Internship programme for ethnic minority students, disabled students and those from under-represented socio-economic backgrounds
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The Civil Service Fast Stream is our graduate entry scheme.

It offers talented graduates an accelerated route to leadership in the Civil Service. This short video gives more information about the Civil Service and the type of applicants the Fast Stream is looking for.

You can find out more about the sort of work you’ll be doing on the scheme on the Fast Stream blog , including interviews with some of our current Fast Streamers .

The Civil Service Code sets out our core values and the standards of behaviour expected of all civil servants.

Civil Service talent management

Information on the talent management schemes for civil servants is also available.

Completing your Personal Statement

The purpose of a personal statement is to showcase your relevant skills and experience against the job requirements.

Requirements are often referred to as the person specification or essential criteria.

The statement is your opportunity to give evidenced examples of how you fit the requirement and why you should get the job.

The following steps may help you tailor your skills and experience to the role you are applying for. You can:

stick to the word limit: a brief statement won’t provide the evidence needed to allow your application to be assessed fully. There will generally be a set word limit and we encourage you to produce as close to that number as possible to provide the required depth of detail and evidence
use the STAR (Situation, Task, Action, Result) model as a basis for your answers. Think about what was needed, what you did and how you did it, what happened and what the outcome was
develop a draft offline first, so you can check your spelling and grammar
re-read the requirement, then read it again, to make sure you completely understand what is being looked for
seek a second opinion to check that what you have written is clear and answers the questions posed by the requirement
read it again, to make sure you are happy with it and your relevant skills and experience are clearly evidenced, before you upload it and submit

It is important that you ask questions if you are unsure about anything within the recruitment process. You can get in touch with the hiring manager or responsible recruitment team referenced within the advert / candidate pack. They are on hand to provide guidance and will be expecting to hear from you.

Good luck with your statement!

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Government Communication Service

Top tips on applying for a GCS Apprenticeship

I am currently a Government Communication Service (GCS) apprentice, working towards my Level 4 Public Relations and Communications Apprenticeship Standard. This apprenticeship is ideal for someone who has completed their A-levels (which was my route!), a degree, or even as a career change later down the line.

You may have read some of the blogs from other apprentices in my cohort, explaining what a day in the life of an apprentice is like, these give you a great insight into what government apprentices get up to.

In this blog, I’m going to give you my top tips on the application process – which has five different stages – so you can get the best out of your application.

S tage 1: Submitting your CV

First, you will be asked to fill out an application form. This includes submitting your CV and writing a personal statement.

At this stage the recruiters will read your application and see if you are eligible, and if you would be a good candidate (on paper) for the role. So, make sure you read the specific instructions and requirements included in the advert, many will have word counts that you must stick to.

Your CV will be sifted and scored, so my top tips for this first stage are:

Keep your CV brief but detailed
Double check your spelling and grammar
Be clear in your achievements
Always use ‘I’ instead of ‘We’
Use defined headings throughout to make it easier to read
Start with your current role going backwards, trying to add in brief job descriptions for each role, and your main responsibilities.

Finally, remember to keep your CV free of personal details. Applications on Civil Service Jobs are kept anonymous until after the sifting stage to give everyone a fair chance.

Stage 2: Writing your personal statement

The second stage of the application process is to write a personal statement. Personal statements are a way for you to sell yourself to your prospective employer – What makes you a good fit?

So, remember to:

Write in your own personal style (although still keep it quite formal)
Add in any achievements that may relate to the role and a few brief sentences about how those achievements have helped develop your character
Keep your evidence here concise, by following the STAR (Situation, Task, Action, Results) format.

Stage 3: Interview

If you get through the sift, you will be invited to an interview. This is usually carried out online with an interview panel (especially for apprentice applicants). It can be quite daunting, but, don’t worry, these top tips can help you prepare for your interview.

Prepare some examples of your skills and behaviours using the STAR format. This will help give your examples some structure when you’re in the interview.

Look up the employer and check them out on social media:

What are they working on currently?
What would you like to work on that they have done in the past?

It is also a good idea to come up with some questions to ask at the end of your interview, such as:

How long have you been with the company?
What did you do before this?
Why did you join this company?

Asking these questions helps you connect with your interviewer, and also shows that you have an interest in them as an employer, and want to know more about the job you are applying for.

It’s also a good idea to prepare and practise some example questions and answers before the interview. This can give you extra confidence and keep you calmer when in a high pressure situation.

Whilst in the interview, be calm and confident. You obviously have the qualifications needed to do the job because you were successful at the sifting stage, you now just need to sell yourself.

You should also try to maintain eye contact and think through your answers instead of jumping straight into it. Interviewers would much rather see you take a few seconds to consider your response and give a more thought through answer, than talk straight away and not make much sense.

Stage 4 and 5: Security checks and job offers

Following your interview there isn’t much else to do but wait for the outcome!

If you have passed the interview stage, you will receive a provisional offer. This is conditional based on you passing the security checks needed to complete your role.

For security checks, you must provide three different forms of identification.These could be your passport, driving/provisional licence, birth certificate or a bank statement with your name and address on it.

Finally, once you have passed all the security checks, you will receive your official employment offer. This will come with your contract of employment, and then you will officially be employed by the Civil Service.

If you aren’t successful, please don’t be disheartened. Make sure you ask for feedback and use the experience to help you prepare for future applications and interviews.

More information

I’ve gathered some other helpful resources for further reading – from CV prep to acing your interview!

How to write a good CV
How to write a good personal statement
How to stay confident during interviews

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Questions about CS Personal Statement

A role I'm planning on applying to has asked me to write a 500 word personal statement and one behavioural statement for 'Making Effective Decisions' (which I can just re-use from a previous application that passed the initial sift stages).

The other behaviours the panel will assess are 'Communicating and Influencing' and 'Managing a Quality Service'.

The essential criteria asks for:

• IT literate with ability to quickly learn how to use different IT platforms/packages

• Good written and verbal communication skills

• Ability to build customer relations

This is my first time having to write an isolated personal statement as the few CS jobs I've applied to so far have only asked me to write the more straightforward behavioural ones. How should I structure the statement?

Good written and verbal communication skills = 'Communicating and Influencing' and ability to build customer relations = 'Managing a Quality Service' clearly.

Should I divide all three essential criteria evenly and write about 166 words for each? Or should I put more emphasis on the criteria that align more clearly with the behaviours and dedicate about 100 words to the IT section and 200 words each for the other criteria?

Also, in regards to the IT literacy, should I approach my answer in a STAR format like normal behaviours, e.g. For a university project, I had to use X IT skills/tools to accomplish Y, which produced Z results, or should I more broadly outline what IT skills I have without tying it to one specific example?

Appreciate any help!

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