resume for a disability support worker

Resume & Employment Guide for Persons with Disabilities

According to the Social Security Administration, there are more than 8 million disabled workers in the US alone. 

In addition to the usual challenges that workers face nowadays, disabled workers also have to deal with some unique hardships. Despite several legislations in place, disabled people still encounter discrimination, a lack of accommodations, and stereotyping in their professional lives.

In turn, they may often feel unprepared to compete with other candidates and underqualified when it comes to applying for jobs. 

This, however, couldn’t be further from the truth. With the right job-search resources, a well-crafted resume, and a strong cover letter, your application will help you stand out from other candidates and get a good chance at employment.  

To help you nail your resume and find all the right job-search resources for disabled persons, here’s what we’ll cover in this article: 

• Resume Tips for Disabled Persons
• Employment Resources for Disabled Job-Seekers
• How to Deal With Workplace Discrimination

And more! Let’s dive in. 

Resume Tips for Disabled Persons 

• Disability is an umbrella term that covers any mental or physical impairment, from chronic diseases to physical injuries to mental disorders. 

If you’re living with any disability, it’s normal to wonder whether your resume should mentiong the said disability, or if there are any best particular practices that it should follow. 

In this section, we’re going to give you our best tips on how to make a resume that stands out.

#1. Don’t Mention Your Disability

The first thing you should know is that you’re not legally obliged to mention your disability on your resume . 

At the start of your job hunt , your goal should be to stand out from other applicants and secure job interviews. So if your disability doesn't hinder your application in any way, there's no reason to disclose it on your resume. Not mentioning the disability ensures sure that the hiring manager isn’t subsciously biased against you as a candidate.

That said, we're not saying that you should lie about your disability - or anything else for that matter. Rather, you should choose the right time and place to talk about it. 

A good option is during your job interview. Once you know you have recruiters’ attention and interest, you should let them know about your disability and how it impacts your professional life. 

Alternatively, you can inform the hiring manager about your disability once you’ve scheduled the job interview - especially if you need certain accommodations (e.g. wheelchair accessibility).

#2. Explain Any Employment Gaps 

It often happens that disabled people have frequent or long employment gaps on their resumes.

Now, for recruiters, employment gaps often equal huge red flags most commonly relating to a candidate’s lack of dependability, professionalism, or work ethic. 

As such, you want to make sure you explain every employment gap recruiters may notice on your resume, so they don’t assume you’ll be an unreliable employee. 

Again, you don’t have to disclose your disability to explain your employment gaps if you don’t want to. Writing “illness and recovery” next to the dates of your employment gap is more than enough to show recruiters you had a valid reason not to be working. 

Alternatively, you can add a short description of what happened to you during the time and what you did to stay on track professionally, while not being at work. Here is how you’d go about that on your resume: 

09/2015 - 03/2017 

• From October 2015 to January 2017 I was recovering from a back injury that required intense physiotherapy. During this time, I completed two online courses on on-site and off-site SEO and caught up with industry-related trends and readings. 

#3. Pay Attention to the Format

You may have all the right achievements and qualifications to make you the ideal candidate for the job and still miss out on recruiters’ attention due to poor resume formatting . 

Recruiters have limited time to review hundreds of resumes, and as such, they’re a lot more likely to read yours if it’s well formatted and easy to read.

If it’s a jumbled mess, though, they won’t even skim through it.

To make sure that’s the case, here are some resume layout elements you should pay attention to: 

• Format. Out of all the resume formats out there, recruiters worldwide prefer the reverse-chronological format . It starts by listing your most recent work experience last and goes back in time from that point on. 
• Font. Stick to fonts that won’t give recruiters an eyesore and that look good both on a computer screen and on paper. Think of Roboto, Ubuntu, and Overpass fonts as strong do-s and Comic Sans and Papyrus fonts as permanent don’t-s. 
• Line spacing. Go for a 1.0-1.15 line space throughout the text. It will help you save space without making your resume look overcrowded. 
• Bullets. You can use bullet points to sum up and organize important information in each section without it looking like a block of text. 
• Length. The optimal resume length is one page . Recruiters are busy people who get thousands of resumes each month, so be respectful of their time and keep your resume within the recommended length. 

Unless specifically asked otherwise, always save your resume in PDF format . This way you can rest assured your fonts and layout will stay exactly as you intended it, no matter what device or OS recruiters use to view it. 

Want to avoid all the hassle of resume formatting and jump straight to filling in the contents? Pick one of our tried-and-tested resume templates for a gorgeous design and recruiter-friendly layout and save yourself time and effort. 

#4. Include All Essential Resume Sections

Once you get formatting out of the way, you can dive into the essentials of writing a resume. 

First and foremost, this means including these must-have sections for any resume: 

• Contact information. In your contact information section, list your full name, a working phone number, a professional email address, and your location. You can optionally include your job title and links to your LinkedIn profile or professional website. 
• Resume summary/objective. The resume summary comes right after the contact information and aims to grab recruiters’ interest from the get-go. It’s a 2 or 3-sentence-long summary of your career, including your years of experience, skills, qualifications, and 1-2 top achievements. Less experienced candidates ( recent graduates or entry-level professionals), on the other hand, can use a resume objective, which should communicate your motivation for getting into a field, in addition to your skills and qualifications.  
• Work experience. Arguably the most important part of your resume, the work experience section should reflect your achievements and responsibilities in your previous roles. For every work entry, make sure to include the title you held, the company name and location, the dates you were employed, and your accomplishments and responsibilities in bullet points. 
• Education. Your education section should be brief and concise - especially if you have plenty of work experience to add to your resume. Make sure to include the program name and degree, the institution’s name, and the years attended. Optionally, you can include your CGPA and any Honors you received during your studies.  
• Skills. The skills section is typically divided into soft skills and hard skills. Soft skills include communication skills, interpersonal skills, etc., whereas hard skills are job-specific (e.g. C++ for programmers, Adobe Illustrator for illustrators, etc.). Make sure to prioritize listing the skills that you’ll use for the job in a day-to-day setting, and if you have the extra space afterward, you can also list the less essential ones (e.g. soft skills).

#5. Highlight Your Qualifications 

Learning skills and getting qualified on the job is always an option, but showing that you’re already qualified for the position will give you a big competitive advantage compared to other applicants. 

So, go through the job description to see exactly what the requirements of the role are and highlight any qualifications you have that match them (e.g. software platforms, equipment knowledge, regulatory programs, etc). 

Here are the three sections you can best take advantage of to mention your qualifications: 

• The skills section (under hard skills). 
• The work experience section (you can mention, for example, how you acquired a specific qualification in bullet points under a past work entry). 
• The resume summary (along with your key skills and 1-2 top achievements). 

And here's an example of how you can highlight your qualifications in your resume summary: 

• Responsible and dedicated office manager with 7+ years of experience. I have excellent interpersonal and computer skills and am highly proficient in Microsoft Word, Excel, Outlook, and PowerPoint . Selected and incorporated a new project management software in my last workplace that improved office productivity and helped us reach our department KPI-s 5 weeks faster.   

#6. Quantify Your Achievements

Claiming you've achieved something professionally is one thing; being able to back it up with numbers is another thing entirely. 

Quantifying your achievements can help recruiters put them into context and understand exactly how well you can drive results. 

An easy way to do this is to follow the Laszlo Bock formula , which goes like this: 

“Accomplished [X] as measured by [Y] by doing [Z].”

Compare the two examples below and judge for yourself; which of the two candidates would you hire? 

Exceeded sales team KPI-s by 30%+ for 4 months straight by targeting customer expansion instead of customer acquisition. 

Generated leads through cold-calling. 

If you ask us (and just about any hiring manager), #1 is the winner here!

#7. Take Advantage of Optional Resume Sections

If you've included all the essential resume sections and still have some space on your resume, you can add value by including some optional resume sections. 

These sections can help you stand out from other candidates with similar work experience and skills. 

Here are some optional sections you can pick from:

• Awards and certificates.
• Memberships.
• Volunteering experience .
• Extracurricular activities.
• Hobbies and interests .

11 Employment Resources for Disabled Job-Seekers

We showed you exactly what you need to do to create the perfect resume. 

But that’s just one part of your job-search. You should also know how to take advantage of all the job-search resources at your disposal.

Below, you’ll find a list of the biggest job search resources for persons with disabilities (and not only):

• Centers for Independent Living - These facilities help people live independently and offer services such as job training and career coaching.
• AbilityJobs - This is the largest job site for disabled workers. Every employer using this site is specifically looking for employees with disabilities, including prominent organizations such as the Central Intelligence Agency, Deloitte, Amazon, and Wells Fargo.
• Disabled Person - This job board offers career opportunities in various industries, including accounting, architecture, marketing, and management.
• Getting Hired - This is another job board with tens of thousands of available jobs from inclusive employers. Getting Hired also holds recruiting events and publishes guides on inclusivity-related topics.
• USA Jobs - USA Jobs is the federal government’s official job site. It allows you to search for competitive and non-competitive job opportunities. The latter can happen through the Schedule A program , which allows federal agencies to use their authority to hire disabled workers without requiring them to compete for the job.
• Job Accommodation Network - The JAN provides free one-on-one expert consultations on job accommodation solutions, self-employment options, the ADA, etc.
• Ticket to Work - Ticket to Work provides career development services to Social Security disability beneficiaries between the ages 18 to 64 and want to work, including counseling, training, and job placement.
• AbilityOne - This federal agency generates work for people with disabilities; over 40,000 people who are blind or have significant disabilities, including about 3,000 veterans, are employed through AbilityOne.
• Veteran Readiness and Employment - The Department of Veterans’ Affairs offers employment and career building services, including job training, resume development, and career coaching. They can help you set up accommodations at your job as well.
• Workforce Recruitment Program - The Workforce Recruitment Program connects employers with college students and recent graduates who have disabilities and are ready to enter the workforce.
• National Collaborative on Workforce - This site provides a variety of helpful resources for people with disabilities who are new to the workforce. For example, the High Tech program helps disabled youth explore careers in math, science, and technology.

Dealing With Workplace Discrimination Against Disabilities

Although there are laws in place to protect disabled people from workplace discrimination, unfortunately, discrimination still happens from time to time. 

If you are discriminated against, it’s important to know your rights and how you can best deal with the situation at hand. 

Here is what you can do to tackle such cases: 

#1. Know Your Rights 

The Americans with Disabilities Act (ADA) is the most popular, but not the only piece of legislation protecting people with disabilities from discrimination and ensuring they get fair treatment. 

Let’s break down how some of the major laws regarding people with disabilities work and what they guarantee: 

• ADA. The ADA protects people with disabilities from discrimination. Title I and Title II of the ADA deal with employment issues such as hiring practices, salaries, promotions, benefits, and firing practices. The ADA covers private businesses as well as state and government entities and requires employers to provide “reasonable accommodations” to both employees and job seekers. 
• Rehabilitation Act. The Rehabilitation Act covers federal government entities. Specifically, it prohibits private employers and organizations that receive over $10,000 annually through federal assistance from discriminating against qualified applicants with disabilities.
• Workforce Innovation and Opportunity Act (WIOA). With a general aim to provide training and career services to all job seekers, there are several parts of the WIOA that concern disabled persons specifically. For example, it requires US Job Centers to upkeep physical and programmatic accessibility for people with disabilities and provides pre-employment transition services for students with disabilities.
• Vietnam Era Veterans’ Readjustment Assistance Act (VEVRAA). The VEVRAA covers federal contracts and subcontracts of $100,000 and more. These contractors are legally required to provide equal access to employment activities to disabled veterans.

The laws outlined above are enforced by the Equal Employment Opportunity Commission (EEOC). However, not all organizations are covered by the laws the EEOC enforces. 

Federal government entities, for example, are bound by these laws regardless of their size. Private businesses, on the other hand, as well as state and local government entities with less than 15 employees, are not legally required to follow all of them. 

#2. Understand Harassment and Protection from Retaliation 

Harassment in the workplace consists of any unwelcomed conduct, including offensive jokes, insults, the display of offensive objects or pictures, and physical assault or threats. 

Harassment becomes illegal when it creates a hostile work environment or an employee gets fired for refusing to put up with it. Acting against workers who try to utilize any given anti-discrimination law is also illegal - this is called protection from retaliation. 

Specifically, employers cannot act against employees for talking to a supervisor about workplace discrimination, for refusing to follow directions that would result in discrimination, for filing an employment discrimination complaint, or for assisting an EEOC investigation. 

#3. File an Employment Discrimination Complaint 

Filing an employment discrimination complaint might seem a bit confusing, especially if you’ve never done it before. 

This, however, should in no way be a reason not to exercise your rights. 

All you need to know is that the EEOC has divided its national jurisdiction into 15 districts, each with its own field office. To file an employment discrimination complaint, you should find and contact the EEOC field office with jurisdiction in your area. 

You should get all the information regarding the process, documents, and deadlines from the field office. 

#4. File a Lawsuit 

If the EEOC field office decides the complaint consists of an ADA violation on the employer's side, they can move forward with litigation. If they don't, you still have the right to sue them in civil court. 

The amount of money an employment lawyer can win you in such lawsuits depends on whether the employer is found to have violated the ADA before. The maximum penalty is $75,000 for the first offense and $150,000 for subsequent violations. 

Frequently Asked Questions

If you still have some questions on the topic, check out our answers to the most frequently asked questions below:

#1. Should I disclose my disability during the job application process and if so, when?

Although you are not legally obliged to disclose your disability, lying about it isn't the best option either. 

Instead, you should find the right moment to mention your disability. Usually, that's before or during your job interview.

#2. Am I more likely to get hired if I have a disability?

Having a disability shouldn't make you more or less likely to get hired. 

The hiring process happens on a merit basis, which means the most qualified candidate gets offered the position. That is regardless of whether they have a disability or not.

#3. Do I need a cover letter?

Yes, a cover letter is a must for every job you apply to.

Our guides on how to write a cover letter , the most beneficial cover letter tips , and the most common cover letter mistakes should help you craft a cover letter that’s on par with your resume. 

Key Takeaways

And that’s a wrap! We hope this article has given you the right tools to create a perfect resume and look for jobs that accommodate your disability in the best way possible. 

Before you start applying our tips in practice, here are the main points we covered: 

• You’re not legally obliged to mention your disability on your resume. If your disability isn't visible or if it doesn't hinder your application in any way, there's no reason to disclose it on your resume.
• Make sure you explain every employment gap recruiters may notice on your resume so they don’t assume you’ll be an unreliable employee.
• For a great resume, choose the right format (reverse chronological format), highlight your qualifications, and quantify your achievements. 
• Include all the essential resume sections first and then add value by adding some of the optional ones. 
• Some of the laws that protect people with disabilities are the Americans with Disabilities Act, the Rehabilitation Act, the Workforce Innovation and Opportunity Act, and the Vietnam Era Veterans’ Readjustment Assistance Act.
• To deal with workplace discrimination, you show be aware of the laws that protect you, you should understand what constitutes harassment, how you’re protected from retaliation, and how you can file an employment complaint or even a lawsuit. 

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5 Amazing disability support worker Resume Examples (Updated 2023) + Skills & Job Descriptions

Build your resume in 15 minutes, disability support worker: resume samples & writing guide, marcus franklin, employment history.

• Assist with the development and implementation of educational and recreational activities
• Assist with the development and implementation of individualized treatment plans
• Maintain patient confidentiality and privacy in accordance with HIPAA regulations
• Assist with the coordination of services and resources for patients
• Provide transportation to and from medical appointments and other activities
• Participate in team meetings to discuss patient progress and treatment plans
• Provide emotional support and guidance to patients and families
• Participate in continuing education and professional development activities

Do you already have a resume? Use our PDF converter and edit your resume.

Xaviera Wilson

• Educate patients and families about disabilities, medical treatments, and therapies
• Provide direct patient care according to the patient's individualized plan of care

Simon Smith

Professional summary.

• Facilitate communication between patients, families, and other healthcare professionals
• Assist patients with activities of daily living, such as hygiene, meal preparation, and exercise
• Monitor patient progress and report any changes to the appropriate medical personnel
• Document patient progress and changes in the patient's condition

Barry Turner

• Assist with the development and implementation of behavior management plans

Quentin Roberts

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Table of Content

• Introduction
• Resume Samples & Writing Guide
• Resume Example 1
• Resume Example 2
• Resume Example 3
• Resume Example 4
• Resume Example 5
• Jobs Description
• Jobs Skills
• Technical Skills
• Soft Skills
• How to Improve Your Resume
• How to Optimize Your Resume
• Cover Letter Example

disability support worker Job Descriptions; Explained

If you're applying for an disability support worker position, it's important to tailor your resume to the specific job requirements in order to differentiate yourself from other candidates. Including accurate and relevant information that directly aligns with the job description can greatly increase your chances of securing an interview with potential employers. When crafting your resume, be sure to use action verbs and a clear, concise format to highlight your relevant skills and experience. Remember, the job description is your first opportunity to make an impression on recruiters, so pay close attention to the details and make sure you're presenting yourself in the best possible light.

disability support worker

• Work as part of a team to support clients living with physical and intellectual disabilities or mental health issues with a focus on promoting independence
• Supervise and assist with safe mobilisation and transfers using a range of equipment including sling lifters
• Provide personal care including pressure area care, showering, dressing, bowel care, assistance with SPC and continence aids
• Change wound dressings under the direction of a community RN and document progress
• Use therapeutic communication to de-escalate agitation during episodes of acute confusion or mental health crises
• Communicate with colleagues via verbal handover and written progress notes
• Communicate with case managers and the interprofessional team to raise concerns or make suggestions to improve safety

disability support worker (placement)

• Received clients to the institution each morning and fed breakfast and/or lunch to those whose program required so.
• Accompanied and assisted clients with their days’ activities either within or without the facility.
• Helped clients with hygiene care.
• Collect medical histories and general health and lifestyle
• Provide support with health issues and daily living tasks. Such as: meal support, house cleaning, medications. 
• Assist with the delivery of activities to enhance the physical, social, emotional and intellectual development. 
• Provide companionship and support during daily activities. 
• Work with a team of health professionals, family, friends and carers to implement a 
• program of support. 
• General house management & administration tasks. 
•  Organising daily tasks and schedules
•  Arranging patient transport
•  Identifying ways to provide comfort and enable clients
• Build a relationship with clients
• Adapting into a clients lifestyle
• Documenting and updating clients files
• Clean clients houses.
• Assist in personal hygiene and maintenance. 
• Teach life skills.
• Assist with transport.

disability support worker Job Skills

For an disability support worker position, your job skills are a key factor in demonstrating your value to the company and showing recruiters that you're the ight fit for the role. It's important to be specific when highlighting your skills and ensure that they are directly aligned with the job requirements, as this can greatly improve your chances of being hired. By showcasing your relevant skills and experience, you can make a compelling case for why you're the best candidate for the job.

How to include technical skills in your resume:

Technical skills are a set of specialized abilities and knowledge required to perform a particular job effectively. Some examples of technical skills are data analysis, project management, software proficiency, and programming languages, to name a few. Add the technical skills that will get hired in your career field with our simple-to-use resume builder. Select your desired resume template, once you reach the skills section of the builder, manually write in the skill or simply click on "Add more skills". This will automatically generate the best skills for your career field, choose your skill level, and hit "Save & Next."

• Medical Terminology
• Microsoft Office
• Patient Assessment
• Disability Assessment
• Patient Care
• Medical Records
• HIPAA Compliance
• Documentation
• Clinical Documentation
• Data Analysis
• Care Coordination
• Interpreting
• Accessibility
• Assistive Technology
• Physical Therapy
• Occupational Therapy
• Mental Health Counseling

How to include soft skills in your resume:

Soft skills are non-technical skills that relate to how you work and that can be used in any job. Including soft skills such as time management, creative thinking, teamwork, and conflict resolution demonstrate your problem-solving abilities and show that you navigate challenges and changes in the workplace efficiently. Add competitive soft skills to make your resume stand-out to recruiters! Simply select your preferred resume template in the skills section, enter the skills manually or use the "Add more skills" option. Our resume builder will generate the most relevant soft skills for your career path. Choose your proficiency level for each skill, and then click "Save & Next" to proceed to the next section.

• Communication
• Interpersonal
• Time Management
• Problem Solving
• Decision Making
• Critical Thinking
• Adaptability
• Organization
• Public Speaking
• Negotiation
• Conflict Resolution
• Attention to Detail
• Self-Motivation
• Stress Management
• Collaboration
• Strategic Thinking
• Emotional Intelligence
• Flexibility
• Reliability
• Professionalism
• Computer Literacy
• Project Management
• Customer Service
• Presentation
• Written Communication
• Social Media
• Troubleshooting
• Quality Assurance
• Supervisory
• Risk Management
• Database Management
• Financial Management
• Visualization
• Business Acumen
• Process Improvement
• Relationship Management.

How to Improve Your disability support worker Resume

Navigating resume pitfalls can mean the difference between landing an interview or not. Missing job descriptions or unexplained work history gaps can cause recruiters to hesitate. Let's not even talk about the impact of bad grammar, and forgetting your contact info could leave your potential employer hanging. Aim to be comprehensive, concise, and accurate.

Provide your Contact Information and Address Year Gaps

Always explain any gaps in your work history to your advantage..

• Employers want to know what you've accomplished, so make sure to explain any gaps using a professional summary.
• Adding extra details and context to explain why you have a gap in your work history shows employers you are a good fit for the position.

How to Optimize Your disability support worker Resume

Keep an eye out for these resume traps. Neglecting to detail your job roles or explain gaps in your career can lead to unnecessary doubts. Grammar blunders can reflect negatively on you, and without contact information, how can employers reach you? Be meticulous and complete.

Andrew Martin

• Mointor patient progres and report any changes too the approriate medical personnel.
• Educate patients and familie about disabilites, medical treatments, and theripies.
• Provide direct patient care acording to the patient's individulized plan of care.
• Assist with the developement, and implementaion of educational and recreational activities
• Provide emotinal support and guidiance to patients and familes
• Provide transportaton to and from medical appointments and other activites.
• "I went to the store to buy some food"
• I wented to the store to buy some food

Include Job Descriptions and Avoid Bad Grammar

Avoid sending a wrong first impression by proofreading your resume..

• Spelling and typos are the most common mistakes recruiters see in resumes and by simply avoiding them you can move ahead on the hiring process.
• Before submitting your resume, double check to avoid typos.

disability support worker Cover Letter Example

A cover letter can be a valuable addition to your job application when applying for an disability support worker position. Cover letters provide a concise summary of your qualifications, skills, and experience, also it also gives you an opportunity to explain why you're the best fit for the job. Crafting a cover letter that showcases your relevant experience and enthusiasm for the Accounts Payable role can significantly improve your chances of securing an interview.

To the Hiring Team at Providence Health & Services

I am writing to express my interest in the Senior Disability Support Worker role at Providence Health & Services. As a Disability Support Worker with 8 years of experience in Therapy, I am confident that I have the necessary skills and expertise to succeed in this position.

Throughout my life, I have been passionate about Substance Abuse Treatment and have pursued opportunities to make a difference in this field. My experience in various areas, not just in Therapy, has given me the opportunity to develop my skills in Documentation and Listening, which I am excited to apply to the role at Providence Health & Services. I am eager to work with a team that shares my values and to help your organization achieve its well determined goals.

Thank you for considering my application for the Senior Disability Support Worker position. With my skills and the amazing team at this organization, I am assured that I can contribute to your organization's success and make a meaningful impact. Looking forward to a future where we can work together.

Showcase your most significant accomplishments and qualifications with this cover letter. Personalize this cover letter in just few minutes with our user-friendly tool!

Related Resumes & Cover Letters

Contemporary

Professional

Looking to explore other career options within the Therapy field?

Check out our other resume of resume examples.

• Therapist Resume
• Care Worker Resume
• Caregiver Resume
• Physical Therapy Technician Resume

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Disability Support Worker resume examples

A modern resume example for a Disability Support Worker position. Based on the best resume writing practices.

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Average Disability Support Worker Salary

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Special pointers and advice for an effective Disability Support Worker job curriculum vitae.

Writing a curriculum vitae is a required task if you're looking for the Disability Support Worker job in Community and Public Service. The newbies sometimes make errors which indicate their lack of experience and separate them from the favored occupation. Right here, you may find reliable tips on how not to make these mistakes, get recognized by the HRs, and stay clear of any unpleasant implications.

Typical Key Skills and Action Verbs for Disability Support Worker

When you need your Disability Support Worker curriculum vitae to reach the objective, implement phrases and action verbs aimed to make the curriculum vitae recognized by a hiring manager. Use info concerning your skills and responsibilities you've handled working in Community and Public Service. This method will be of the greatest outcome once you go with just the details that flows specifically in accordance with the demands of the position at issue. We've made a list that may help you: quality of life guidelines, work within communities, disease management standards.

Key Skills & Proficiencies

Action verbs, disability support worker resume phrases to utilize.

For the best opinions of the Disability Support Worker curriculum vitae, be sure that you placed your various advantages in the niche and professional expertise acceptable for the specific position. It is crucial to establish the golden mean between being careful and illustrative when explaining your overall and previous responsibilities, talents, and qualification and delivering authentic and unbiased information. Here are some practical key phrases to draw the employer's interest in your skill sets and qualities: monitor service users' health, visiting patient homes, disability care.

Phrases To Use

Best disability support worker resume objective examples.

An objective statement is an aspect of the Disability Support Worker resume that may seem not evident yet still performs an important role within the entire idea of the individual. Human resources practitioners suggest for you to feature this statement instantly at the beginning of your Community and Public Service resume to get the attention to your desire for the favored career and essential knowledge about the corporation's strategies.

How To Use Resume Examples To Create A Job-winning Resume

Introduction.

It is no longer news that you need to submit a professional resume if you want to improve your chances of getting the job you crave. In this article, you will find out how resume examples can help you with this challenging task. Over the years, statistics have shown that many job seekers find the act of resume writing difficult. Creating resumes that can win you the job you desire can be challenging, especially if you are writing your first resume. However, thanks to the emergence of information technology, you can now say goodbye to the struggles that come with crafting a resume from scratch. Now, there are a wide variety of tested and proven job-winning online resume samples on different resume builders available for you to choose from. This makes it much easier for you to write resumes that will convince hiring managers to give you the job. As you keep reading this article, you will find answers to the following questions:

• What are Resume Examples?

How do I create my own resume with Resume Examples?

How do professional resume examples work, why do we suggest using resume examples, what are the things i should pay attention to when searching for a resume example, can i edit resume examples according to my needs.

Let's get right into the details!

What are Resume Samples?

As the name implies, they are ideal examples of what resumes in different industries look like. For instance, they provide you with suitable resume structures and recommended details to include in your resume. Additionally, they also show you the most effective way to portray your skills and experience to your potential employer. With the aid of these samples, you can create your resume faster and boost your chances of getting the job that you crave. This is why we have gone all out to show you how you can use them to edge out your competition (other job seekers). You will also discover some key details about resumes. Read on!

If you want to prove to your potential employers that you are the perfect fit for a vacant position, you need to create a perfect resume or cover letter. However, there is good news. You don't need to rack your brain to write a job-winning resume. All you have to do is visit a reliable online resume builder, follow a few simple steps, and best. These resume builders give you access to many ideal examples of industry-related resumes you can easily refer to when creating yours. Resume samples provide you with the perfect guide you need to craft a readable and relevant resume. Here is how you can use them to create your own resume:

• Choose samples with resume formats suitable for a specific job or industry.
• Observe how the names and contact information are included and follow suit
• Include your resume objective or summary, following the pattern
• Take a look at how the skills are highlighted and do the same
• Get keywords from the sample and use them in your own resume
• Mention your education using the structure in the example
• Pay attention to the font style and use the same when creating your resume
• Make sure you proofread your resume to confirm if it aligns with the sample you used

After doing this, you can rest assured that you have created a professional resume.

Before explaining how these examples work, let's clear air. They should not be mistaken for resume templates that are ready-made document format designed to help job-seekers portray their career achievements, skills, education, and work experience to their potential employers in an organized and attractive way. Now, the purpose of an example is to provide you with sufficient context, general best practices, and insight on what a resume for a specific industry looks like. Once you have an idea about how writing a specific or targeted resume works, you can improve the way you write your resume. This is how they work in helping you achieve your goals of writing a job-winning resume.

Here's why we recommend you use them:

• Makes writing a top-notch resume Easier

Most of them are written by resume experts

• Helps you to avoid the mistakes most job seekers make

Saves you time

Makes writing a top-notch resume easier.

Writing a professional resume is easier when you use a resume example. It's no longer a hidden secret that some job seekers know little to nothing about creating a resume or cover letter. If you fall under this category, that's no problem at all. Not everyone is great at putting words on paper. So, don't feel bad because you struggle with this aspect. It isn't all doom and gloom.

Here's what you can do to make things better:

Look for samples of resumes related to the industry or position you are applying for and use them as a guide when writing yours. This will improve your ability to write a job-winning resume quickly.

When you use them, you are simply following a laid-down blueprint on the right way to write a resume suitable for any industry. This is because the options you will find on resume builders are crafted by resume experts. These experts possess vast knowledge about the do's and don'ts when it comes to writing a resume. They understand perfectly well what hiring managers look out for when they screen job resumes. For this reason, they ensure that the examples they make available to you on the resume builders are easy to read and well-formatted. They make it possible for you to draw the attention of any employer to your skills, experiences, and accomplishments. You can be sure that writer's block is a thing of the past when you use them as your guide. And the best part is this — you will be able to create a resume that will leave a lasting impression on your potential employers.

Helps you to avoid the mistakes that most job seekers make

One way to avoid the mistakes that most job seekers make is to use a guide for writing resumes. According to experts' opinions, most job seekers make spelling and grammatical errors. In the eyes of your potential employers, these mistakes are red flags that can prevent you from getting the job you crave. Using examples to create your own resume can help you cut out mistakes because you need to pay attention to every detail. By doing this, you can avoid the errors your competitors will likely make in their resumes. This gives you the upper hand.

Writing a resume from scratch takes a lot of time. But it gets better when you use samples because you get to save yourself a few minutes or hours of brain-racking. All you have to do is find a resume ideal for the industry of your choosing and use it to your advantage. Besides saving you time, you won't need to go through as much stress as you would have if you had to start from scratch.

Making a decision to use examples when crafting your resume is one step in the right direction. But before you settle for an example, here are a few things you should consider during your search:

• Ensure they are industry-related resume
• The resume format (Chronological, Functional, or Combination Resume Format). Make sure it is the perfect fit for the position you are applying for.

When it comes to resume writing, you control the situation completely. It is up to you to create a great resume that is well-suited to a particular position or industry. You can use this opportunity to transform your previous job experience into a sensation and catch the eye of your potential employers. If you want to pull this off easily, you can edit samples of resumes. The sole purpose of an example is to provide you with the right context required to craft a resume for a certain industry or job title. Every tip, resume format, or phrase you will find is designed to help you target industries specifically and show your worth. It helps you to prove to your employers that you are a professional who understands the demands of a position and the goal of the company. With the aid of this guide, you can easily draw the attention of the company's management to your skills, dedication, knowledge, and expertise. Regardless of the industry, you plan to begin or continue your career in, there is an example available for you to use. This implies that if you want to impress employers in industries like Information Technology, Real Estate Management, Accounting, and many others, there is one for you to edit according to your needs. No one is left out.

Final Words

So far, we have shared with you all you need to know when using these helpful tools to create your resume. It's now up to you to use all we have shown and explained to you to your advantage. Remember, although writing a great resume can be tasking, you can rest assured that if you use samples on industry-related resumes the writing experience will be much easier. We wish you success in your job hunting.

Targeting other Community and Public Service? See one of our examples:

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Disability Support Worker resume templates

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Expert Tips for Crafting a Winning Disability Support Worker Resume

If you’re on the hunt for a detailed guide on creating a standout disability support worker resume, you’re at the right place. In this article, we’ll shed light on the essential components your CV needs to have, such as disability support worker skills , experience, and qualifications.

Whether you’re a person with a disability, a carer, or a support coordinator, understanding the core duties and responsibilities in a disability support worker job description can greatly enhance your selection process or career path.

We’ll also highlight the significance of proper training and certification, and how to effectively portray your achievements. More than just having a CV, you need one that speaks volumes about your dedication and understanding of this crucial field. Read on to maximise your understanding and command over disability support work resumes.

Essential Skills to Include in Your Disability Support Worker Resume

When preparing your disability support worker resume, there are specific abilities and competencies that potential employers look out for. Therefore, accurately highlighting these skills will enhance your chances of securing a job in the field.

Firstly, compassion and empathy are two invaluable traits in a disability support worker. Having these abilities shows that you can comfortably relate with people experiencing varying degrees of disability and can provide excellent care and support tailored to their needs.

Secondly, the job involves various persona-care-related tasks; therefore, showcasing skills such as grooming, feeding, and assisting with medication are crucial. In addition to this, potential employers often look out for disability support worker skills like basic health care training and first aid training, ensuring you can provide immediate and accurate help in emergencies.

Thirdly, excellent communication skills cannot be overlooked. In your disability support worker resume, remind potential employers that you can effectively communicate with clients, their families, and other healthcare professionals. This communication skill is pivotal in establishing strong relationships, enhancing teamwork, and ensuring the delivery of high-quality care.

It would also be essential to emphasise your ability to carry out the duties and responsibilities of a disability support worker, such as assisting with mobility, performing domestic tasks, and providing emotional support to clients and their families.

Moreover, effective problem-solving skills and resilience are also highly valued. Working in this field can sometimes be challenging and unpredictable. Hence, prove to employers that you can stay calm under pressure, swiftly handle challenging situations, and continuously provide the much-needed support, regardless of the circumstances.

By effectively demonstrating these skills in your disability support worker resume, you stand a better chance of propelling your career growth in disability support. Remember, your resume acts as a mirror reflecting your potential to provide the required care and support to those living with disabilities.

Key Qualifications for a Successful Disability Support Worker

A disability support worker’s role can be incredibly rewarding but also requires a specific skill set to ensure success in this challenging yet fulfilling field. Beyond the basic requirements on your disability support worker resume, there are certain qualifications that can make you standout as a competitive applicant.

Formal education in a related field is often highly regarded by employers. While a high school qualification is often a basic requirement, having a Certificate III or IV in Individual Support, Disability, or Community Services certainly improves your chances. These are often part of a disability support worker training program and provide a theoretical and practical foundation. While these are not always mandatory, they reflect a foundational understanding and commitment to the profession.

Next, any potential disability support worker needs to have or be willing to obtain relevant clearances and checks. These often include a working with children check, police check and where required, certain vaccinations. These compulsory requirements should form part of your disability support worker resume to confirm you comply with all legal and ethical standards.

Prior disability support worker experience, though not always necessary, can be a distinct advantage. This shows employers you are already familiar with disability support worker duties and responsibilities and are capable of handling the demands of the job.

Also, consider highlighting any specialised skills which might be relevant to specific disability support scenarios on your resume. These can be disability-specific trainings you’ve attended, certifications you’ve earned, or even abilities you’ve gained through personal or volunteer experience.

Specialised skills such as sign language proficiency, understanding of specific therapeutic methodologies or experience with certain assistive technologies can make you an appealing prospect for specific roles. Remember your aim is to align your qualifications and skills with the disability support worker job description provided by potential employers.

In essence, showcasing the right qualifications can give your disability support worker resume the edge it needs. More than just ticking boxes, it shows potential employers that you have a comprehensive understanding of the role and are not just technically capable, but are genuinely committed to making a positive impact in the lives of those you’ll be supporting.

Understanding the Duties and Responsibilities of a Disability Support Worker

When creating a disability support worker resume, it is critical to fully grasp the duties and responsibilities associated with the role. A disability support worker supports individuals with physical or intellectual disabilities in their everyday life, helping them enhance their independence and improve their overall quality of life.

These duties often stretch beyond personal care and may include assistance with tasks such as meal preparation, household chores, social interaction, and administering medication as per healthcare instructions. Additional duties can cover support in participation of community activities, aiding in clients’ mobility and assisting with communication challenges. When defining your disability support worker skills on your resume, these tasks should be reflected, demonstrating your capacity to fulfil a variety of needs effectively.

Understanding and conveying your knowledge of these duties on your resume can portray your qualifications and experience appropriately. Prospective employers value a comprehensive understanding of the job description, looking for applicants who can fulfil these duties with compassion, patience, and diligence.

Furthermore, a disability support worker must adhere to professional and ethical standards, respecting the dignity and privacy of their clients while promoting their autonomy. They also have a responsibility to work collaboratively with family members, carers, and other healthcare professionals to provide comprehensive care for the clients.

Having an in-depth understanding of these roles and responsibilities is essential as it shapes your work ethics, your capacity for empathy and your ability to adjust to varied roles seamlessly. Including these aspects in your disability support worker resume will help make your application stand out, demonstrating not only your experience and qualifications but also the deep sense of dedication required to make a meaningful difference in your clients’ lives.

Setting The Right Objectives in Your Disability Support Worker Resume

Your disability support worker resume is a critical tool in demonstrating your competence, dedication, and suitability for the role. It’s essential to set clear and focused objectives that align with the needs and expectations of potential employers.

The objectives section of your resume provides an opportunity to articulate your career goals and how you intend to support people with disabilities. For example, you might state your aim to utilise your disability support worker skills and experience to improve the quality of life for individuals with disabilities, or you may indicate your desire to leverage your disability support worker qualifications to foster independence among clients.

In crafting your objectives, consider what the role entails. A thorough understanding of disability support worker duties and responsibilities is crucial. This not only demonstrates your knowledge of the job but also shows that you’re genuinely committed to fulfilling the role’s critical components.

The objectives you set should resonate with your professional ambitions while also showing prospective employers their organisation’s value. It’s a balancing act that demands sincerity and a clear understanding of what you bring to the table. You could, for example, aim to apply the knowledge gained from your disability support worker training to enhance the care practices of the organisation you wish to join.

Ultimately, your disability support worker resume objective should showcase your willingness and ability to make a meaningful difference in the lives of those you care for. Draft it as such that it quickly conveys your passion, credentials, and readiness for the role. In doing so, you’ll be framing yourself not only as a qualified professional but also as a compassionate, goal-driven individual dedicated to improving the lives of those with disabilities.

Achievements and Certifications to Boost Your Disability Support Worker Resume

For any job, a key factor that strengthens your assertion as an ideal candidate is proof of excellency. In the case of a Disability Support Worker, your tangible achievements and certifications certainly have the potential to amplify your credibility. These can effectively reinforce your disability support worker skills, give dimension to your disability support worker experience and essentially, enhance your disability support worker resume.

Achievements may come in many forms, such as awards, recognitions, or exceptional case handling. These provide a snapshot of your capabilities beyond your disability support worker duties and responsibilities. Employers appreciate candidates who prove to be effective and diligent in their roles. For instance, if you have overseen a complex case and achieved positive outcomes for your client, you could detail it as a notable achievement. Remember to maintain confidentiality and professionalism when sharing such details.

Another significant element that will fortify your disability support worker resume is the inclusion of relevant certifications. Ongoing professional development is key in this field. Therefore, any form of disability support worker training or certifications can reflect your commitment to the role and its inherent responsibilities.

Completion of certifications ranging from first aid to mental health first aid, safe medication practices, or any other disability-specific qualifications can add value to your application. Specify the name of the certification, the organization it was received from, and when you obtained it.

Proving that you possess and continuously aim to enhance the necessary disability support worker skills can set you apart from other applicants. By including specific and impactful achievements along with pertinent certifications, you can take a step forward in securing the desired role. These additions will not only amplify your disability support worker resume but also demonstrate your dedication to providing exemplary care and support for those living with disabilities.

Overall, compiling your disability support worker resume involves emphasising key areas such as essential skills, relevant experience, qualifications, duties and responsibilities, objectives, achievements and certifications. Highlighting your ability to deliver person-centred care and to promote independence, participation and inclusion for people with disabilities are significant aspects. Showcase your experience supporting those with disabilities and how it has honed your expertise in the field.

Essential qualifications such as certifications, diplomas and in-job training should be given prominence. Further, paint a clear picture of your roles, showcasing your understanding of your work’s importance in enhancing the quality of life of individuals with disabilities. Including pertinent objectives and achievements can provide an edge in getting you noticed.

As you craft or refine your disability support worker resume, remember that your personal dedication and passion for helping and supporting others can provide the most compelling argument for your candidacy.

Disability Support Worker Resume FAQs

1. what are the essential skills to include in a disability support worker resume.

When crafting a disability support worker resume, it is crucial to highlight skills such as communication, empathy, problem-solving, patience, and the ability to work in a team. These skills demonstrate your ability to provide compassionate care and support to individuals with disabilities.

2. How can I showcase my experience as a disability support worker on my resume?

To showcase your experience as a disability support worker, include a section highlighting your previous work history and highlight your responsibilities and achievements in each role. Use specific examples to demonstrate your impact and success in providing care and support to individuals with disabilities.

3. What qualifications should I include on my disability support worker resume?

On your disability support worker resume, include qualifications such as a relevant degree or certification in disability support, first aid training, knowledge of disability legislation, and any additional courses or workshops you have completed related to disability support.

4. What are the typical duties of a disability support worker?

The typical duties of a disability support worker include assisting individuals with daily activities, providing personal care and hygiene support, facilitating social activities, advocating for their rights, documenting progress and observations, and collaborating with healthcare professionals and families to ensure the well-being of the individuals.

5. What are the responsibilities of a disability support worker?

The responsibilities of a disability support worker include creating and implementing individualized care plans, ensuring a safe and supportive environment, promoting independence and skill development, maintaining confidentiality, monitoring and reporting any changes in condition, and providing emotional support to individuals with disabilities.

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13 Disability Support Worker Skills for Your Career and Resume

Learn about the most important Disability Support Worker skills, how you can utilize them in the workplace, and what to list on your resume.

Disability support workers provide care and assistance to people with physical, intellectual and developmental disabilities. They help with activities of daily living, such as personal care, meal preparation and transportation. They also provide emotional support and guidance. To be a successful disability support worker, you need to have a variety of skills, including patience, empathy and good communication.

Observational Skills

First aid & cpr, communication skills, organization, organizational skills, physical strength, problem solving, problem-solving skills, communication, flexibility.

Observational skills are the ability to notice details about a person or situation. As a disability support worker, you may need these skills to assess your clients’ needs and determine how best to help them. For example, if you’re working with someone who has autism spectrum disorder, it’s important to be able to observe their behaviors and understand what they mean. This can help you better communicate with them and teach them new skills.

First aid and CPR skills are important for disability support workers to have, as they may be the first responders in an emergency situation. Having these skills can help them save lives if someone has a medical emergency or is injured. It’s also helpful for them to know how to treat minor injuries so that they can take care of their own health needs while working with clients.

Creativity is the ability to think of new ideas and solutions. As a disability support worker, you may need creativity when coming up with ways to help your clients overcome their disabilities. For example, if one method isn’t working for a client, you might try another approach that’s more creative. You can also use creativity in planning activities for clients who have similar needs.

Communication is the ability to convey information clearly and concisely. This skill is important for disability support workers because they often communicate with clients, supervisors and other medical professionals about their clients’ health status. They also use communication skills when explaining how to perform certain tasks or answer questions that their clients may have.

Patience is the ability to remain calm and composed in stressful situations. As a disability support worker, you may encounter challenging situations that require patience, such as when an employer or coworker has difficulty accepting your employee’s disability. You can also use patience when working with clients who have disabilities because it allows you to take time to explain new information thoroughly and answer questions completely.

Organization is the ability to keep track of multiple tasks and responsibilities. As a disability support worker, you may have many duties that require your attention at any given time. Having strong organizational skills can help you prioritize your work and stay on task throughout the day. It’s also important to be organized when completing paperwork or creating files for patients so they can find information quickly if needed.

Organization is the ability to plan and prioritize tasks. This skill can help you keep track of your work schedule, client files and other responsibilities as a disability support worker. You may also need organizational skills when creating lesson plans for teachers or developing training materials for students with disabilities.

Physical strength is important for disability support workers because they often perform physical tasks, such as lifting and moving patients. They also need to be able to stand or sit for long periods of time while working with their clients. Physical strength can help them complete these tasks safely and efficiently.

Problem solving is the ability to identify and resolve issues. As a disability support worker, you may need to solve problems that arise in your work environment or with clients. For example, if a client has an issue with their wheelchair, you might be able to help them find a solution by researching different wheelchair types or finding a new wheelchair altogether.

Empathy is the ability to understand and share another person’s feelings. As a disability support worker, you may encounter people who are dealing with physical or mental health issues that affect their daily lives. Having empathy can help you connect with these individuals and provide them with the care they need. You can also use your empathy skills when interacting with coworkers who have experienced personal hardships.

Problem-solving skills are necessary for a disability support worker to have, as they may encounter challenges while working with clients. For example, if a client has an anxiety disorder and is afraid of dogs, the disability support worker might need to find another way to help them overcome their fear. They could use problem-solving skills to come up with creative solutions that allow the client to overcome their fears in a safe environment.

Communication is the ability to convey information clearly. This skill can be especially important in a support worker’s job, as they often communicate with clients about their disabilities and treatment plans. Strong communication skills can also help disability support workers collaborate with other professionals who may have different perspectives on a client’s care.

Flexibility is the ability to adapt to changing circumstances. As a disability support worker, you may need flexibility in your job because people with disabilities often have unpredictable needs. For example, if one of your clients has an emergency and requires additional care, you may need to adjust your schedule or duties to accommodate them. This flexibility can help you be a more effective disability support worker by ensuring that you are able to meet your client’s needs.

How Can I Learn These Disability Support Worker Skills?

There are a few ways that you can learn the necessary skills to become a disability support worker. Firstly, you can take some courses or attend workshops that will teach you the basics of the job. Secondly, you can shadow or observe someone who is already working in this field. This will give you a chance to see firsthand what the job entails and what skills are needed to be successful. Finally, you can also read books or articles about disability support work to learn more about the skills required for the job.

15 Order Management Specialist Skills for Your Career and Resume

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Disability support worker sample resume

This free sample resume for a disability support worker has an accompanying sample disability support worker cover letter and sample disability support worker job advertisement to help you put together a winning job application.

Bryce McMahon

103 Ainsworth Rd Birchfield NSW 2638 M: 0410 000 000 E: [email protected]

Professional Profile

Qualified, professional and caring Disability Support Worker with a passion for improving quality of life for the disadvantaged. Friendly, patient and a great communicator, I am experienced in various aspects of disabled care provision, from general domestic duties to the implementation of comprehensive care plans. I seek a role with a quality service provider where I can continue to help people reach their goals and lead full lives.

Employment History

Responsibilities:

• Perform personal care work and support with domestic tasks including cleaning, shopping, cooking, feeding and bathing
• Administer medication
• Assist with personal hygiene and toileting/continence management
• Assist with mobility and use ceiling hoist systems when required
• Implement behaviour intervention and support programs
• Engage clients in community access activities
• Liaise and develop partnerships with community groups

Achievements:

• Developed skills in listening, supporting and dealing with challenging behaviours
• Gained experience in risk assessment and management
• Successfully lobbied local council for improved disabled access at local shopping centres
• Encouraged community participation and independence building in the disadvantaged and disabled
• Assisted clients with budgeting and shopping
• Assisted with domestic chores such as cooking and cleaning
• Accompanied clients on shopping expeditions and walks
• Participated in the creation and delivery of tailored care plans
• Developed experience and skills in various home care activities
• Gained strong communication and listening skills with culturally diverse clients

Other Qualifications

• Current First Aid Certificate
• Manual Handling certification
• Driver’s licence

Personal Interests

I am an avid reader, cyclist and bushwalker.

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Alcohol Warehouse Worker Advances Disability Discrimination Suit

By Jennifer Bennett

A former warehouse worker can move forward with allegations that Greensboro, N.C.'s government-owned alcohol retailer discriminated against him because he’s disabled and interfered with his protected medical leave.

The ex-worker alleged facts sufficient to support an inference that his foot pain qualifies as a disability under the Americans with Disabilities Act and a serious health condition under the Family and Medical Leave Act, the US District Court for the Middle District of North Carolina said Monday, rejecting City of Greensboro ABC Board’s motion for judgment on the pleadings.

Plaintiff Curtis Rogers started working in the warehouse in 2013 and began ...

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White-sounding names get called back for jobs more than Black ones, a new study finds

Joe Hernandez

A sign seeking job applicants is seen in the window of a restaurant in Miami, Florida, on May 5, 2023. Joe Raedle/Getty Images hide caption

A sign seeking job applicants is seen in the window of a restaurant in Miami, Florida, on May 5, 2023.

Twenty years ago, two economists responded to a slew of help-wanted ads in Boston and Chicago newspapers using a set of fictitious names to test for racial bias in the job market.

The watershed study found that applicants with names suggesting they were white got 50% more callbacks from employers than those whose names indicated they were Black.

Researchers at the University of California, Berkeley and the University of Chicago recently took that premise and expanded on it, filing 83,000 fake job applications for 11,000 entry-level positions at a variety of Fortune 500 companies.

Their working paper , published this month and titled "A Discrimination Report Card," found that the typical employer called back the presumably white applicants around 9% more than Black ones. That number rose to roughly 24% for the worst offenders.

The research team initially conducted its experiment in 2021, but their new paper names the 97 companies they included in the study and assigns them grades representing their level of bias, thanks to a new methodology the researchers developed.

"Putting the names out there in the public domain is to move away from a lot of the performative allyship that you see with these companies, saying, 'Oh, we value inclusivity and diversity,'" said Pat Kline, a University of California, Berkeley economics professor who worked on the study. "We're trying to create kind of an objective ground truth here."

America Reckons With Racial Injustice

From jobs to homeownership, protests put spotlight on racial economic divide.

The names that researchers tested include some used in the 2004 study as well as others culled from a database of speeding tickets in North Carolina. A name was classified as "racially distinctive" if more than 90% of people with that name shared the same race.

Applicants with names such as Brad and Greg were up against Darnell and Lamar. Amanda and Kristen competed for jobs with Ebony and Latoya.

What the researchers found was that some firms called back Black applicants considerably less, while race played little to no factor in the hiring processes at other firms.

Dorianne St Fleur, a career coach and workplace consultant, said she wasn't surprised by the findings showing fewer callbacks for presumed Black applicants at some companies.

"I know the study focused on entry-level positions. Unfortunately it doesn't stop there. I've seen it throughout the organization all the way up into the C-suite," she said.

St Fleur, who primarily coaches women of color, said many of her clients have the right credentials and experience for certain jobs but aren't being hired.

"They are sending out dozens, hundreds of resumes and receiving nothing back," she said.

What the researchers found

Much of a company's bias in hiring could be explained by its industry, the study found. Auto dealers and retailers of car parts were the least likely to call back Black applicants, with Genuine Auto Parts (which distributes NAPA products) and the used car retailer AutoNation scoring the worst on the study's "discrimination report card."

"We are always evaluating our practices to ensure inclusivity and break down barriers, and we will continue to do so," Heather Ross, vice president of strategic communications at Genuine Parts Company, said in an email.

AutoNation did not reply to a request for comment.

The companies that performed best in the analysis included Charter/Spectrum, Dr. Pepper, Kroger and Avis-Budget.

Workplace Diversity Goes Far Past Hiring. How Leaders Can Support Employees Of Color

Several patterns emerged when the researchers looked at the companies that had the lowest "contact gap" between white and Black applicants

Federal contractors and more profitable companies called back applicants from the two racial groups at more similar rates. Firms with more centralized human resources departments and policies also exhibited less racial bias, which Kline says may indicate that a standardized hiring workflow involving multiple employees could help reduce discrimination.

When it came to the sex of applicants, most companies didn't discriminate when calling back job-seekers.

Still, some firms preferred one sex over another in screening applicants. Manufacturing companies called back people with male names at higher rates, and clothing stores showing a bias toward female applicants.

What can workplaces — and workers — do

Kline said the research team hoped the public would focus as much on companies doing a bad job as those doing a good one, since they have potentially found ways to remove or limit racial bias from the hiring process.

"Even if it's true, from these insights in psychology and behavioral economics, that individuals are inevitably going to carry biases along with them, it's not automatic that those individual biases will translate into organizational biases, on average," he said.

St Fleur said there are several strategies companies can use to cut down on bias in the hiring process, including training staff and involving multiple recruiters in callback decisions.

Companies should also collect data about which candidates make it through the hiring process and consider standardizing or anonymizing that process, she added.

St Fleur also said she often tells her job-seeking clients that it's not their fault that they aren't getting called back for open positions they believe they're qualified for.

"The fact that you're not getting callbacks does not mean you suck, you're not a good worker, you don't deserve this thing," she said. "It's just the nature of the systemic forces at play, and this is what we have to deal with."

Still, she said job candidates facing bias in the hiring process can lean on their network for new opportunities, prioritize inclusive companies when applying for work and even consider switching industries or locations.

Mainstream NDIS providers failed Will, so he built his own support service for neurodiverse people to game together

He struggled through school, feared he wouldn't have coped at university, and lives with a genetic condition, but somehow Will Golding has used his disability to create his dream career.

But it didn't come easily.

The 25-year-old was paying a support worker through the National Disability Insurance Scheme (NDIS) for years to help him become more social.

Instead, he would spend for more than 12 hours a day alone in his room, playing video games to manage the isolation.

Will said it was a byproduct of NDIS carers who were too inexperienced, too young, and turned over too quickly to know what to do with a young neurodiverse adult.

"Some of them were 18, some of them were just about to turn 18, and a lot of them weren't really qualified at all," he said.

Will lives with 47XYY Syndrome which is commonly misdiagnosed as autism because it has similar symptoms, like language difficulty and behavioural problems.

Will had been hoping his NDIS support would build his confidence and independence to help him get a job after leaving school.

But he churned through support worker after support worker, which "then led to a bit of depression".

"When they leave, you feel like you've lost a friend," he said.

"There wasn't anything set up for me to expand my horizons to make friendships across different areas of the community."

So Will took matters into his own hands – literally.

An answer in a room full of gamers

He now runs video gaming atrium Ignition Gamers in Canberra for young neurodiverse adults who struggle to find a community after leaving school.

"We have a client here who was gaming about 13, 14 hours a day straight to the point where his muscles actually atrophied, and he was going to a physiotherapist," Will said.

"You start to lose a lot of the communication skills if you're talking to someone behind the screen – a lot of tonality, a lot of facial expressions."

But he said gaming in person makes a world of difference for the dozens of neurodiverse gamers who now flock to his sessions.

"They can understand if someone's frustrated, they can understand if someone's sad, they can understand that someone's happy because they can see their facial expressions from that," he said.

"They also become a lot more outgoing … and then slowly, they become interested in … going out and seeing other new people."

Some NDIS workers 'don't know much'

Will's mother Claire, who helped establish Ignition Gamers with her son three years ago, said the group acted as a social therapy some NDIS carers had failed to provide.

"It teaches self-regulation, collaboration, consultation, strategy, understanding how to deal with other people and being in a group," she said.

"We were finding that the workers coming to help him were unqualified, very young, didn't really know much about autism or mental health and didn't really understand how the NDIS worked."

Disability care expert Dr Megan Topping said some service providers underestimated the importance of a good worker-participant match.

"So much of what makes support 'quality' is that human connection," Dr Topping said.

"Providers are getting bigger and bigger … but with that comes less personalised support, less seeing that person as an individual, and less finding the right support for that person.

"These are members of society, it's not a way to make money."

Dr Topping said key complaints about carers were their high turnover and a failure to treat participants as 'real people'.

"It becomes quite evident when support workers don't want to be there," she said.

"They're on their phone, they're distracted, that's something that comes up a lot.

"There are some fabulous support workers out there … but unfortunately people can't rely on the quality of support being consistent."

Dr Topping is calling for the NDIS to take seriously people with lived experience, and for the disability community to be more involved in decisions about their own care.

That community involvement is part of Ignition Gaming's success, which now employs several of its original participants.

Amid the buzz of a Friday afternoon video gaming session, Claire said it was a relief to know her son would soon head to the pub across the road to have a soft drink with his friends.

That simple activity, she said, would not have been possible if she and Will had accepted the NDIS care they had been getting.

"Systemically, society isn't really geared to help kids who are falling through the gaps," she said.

"It's important for the NDIS to understand that … social interaction is important.

"It's not an add-on or a luxury to go and meet people in a social setting."

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‘Outrageously scary’: NDIS participants fear proposed changes will give them less choice and control

Many who use the NDIS disagree with the mandatory registration of disability workers, saying it could block their access to support

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It’s not easy to find disability support workers in regional areas, let alone those with whom one can develop a strong level of trust, but over the past seven years Jarrod Sandell-Hay has managed it.

A participant of the National Disability Insurance Scheme (NDIS), Sandell-Hay lives with his wife and their two dogs on the New South Wales Central Coast. The couple are both wheelchair users.

Sandell-Hay receives about six hours a day of personal care under his NDIS plan. This involves a support worker coming into the family home and assisting him in the inescapably intimate environment of his bedroom and bathroom. As a consequence, it’s very important to Sandell-Hay that he can choose who those workers are.

“We’ve had the same workers for years and years now. They’re all very highly professional, highly trained workers. They know us and the people they support,” he says. “Where I am, it is very hard to find support workers that I can get when I need them, and that are value for money.”

Many of them aren’t NDIS registered. But under proposed new legislation , his support workers would be required to register and to undergo audits, risk assessments, and compliance monitoring and more in order to receive payment with NDIS funds. This makes it highly likely they wouldn’t register at all – which would put them out of reach for Sandell-Hay.

It’s a prospect Sandell-Hay finds deeply unsettling. “I just find it outrageously scary that the government thinks that they have a better idea of who should support me in my most private settings,” he says.

The NDIS minister, Bill Shorten, announced in February a taskforce would look at the more than 150,000 unregistered businesses and individuals – compared to about 16,000 registered providers – who provide support, services and care to NDIS participants but who the government “does not have a clear line of sight on”.

The taskforce, which includes the disability human rights lawyer Natalie Wade and former ACCC chair Allan Fels, says it will consult with the disability community and providers before reporting back to the minister.

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It follows a recommendation in the NDIS review, released in November, to focus more heavily on and to “improve, streamline and harmonise” screening processes for care and support workers. The legislation includes a proposed four-tier registration system for any provider, with increased administrative responsibilities for those who engage in personal care and other supports that are deemed higher risk.

But people with disability and their advocates have expressed palpable fear about the proposals, including in a new report from Every Australian Counts, which surveyed nearly 1,400 people, 71% of whom were NDIS participants and family members. Some 68% of NDIS participants surveyed disagreed or strongly disagreed with the mandatory registration proposal, with many saying it would block their access to support and remove the choice and control that is a foundational principle of the NDIS.

‘My disabilities are nobody’s business’

Cat Walker, a 35-year-old trained in horse rehabilitation who lives in regional South Australia with her partner, says mandatory registration or enrolment would be a “nightmare” for her.

Walker is a member of the NDIS participant reference group . Walker’s disability stems from a combination of autism, attention deficit hyperactive disorder, and Ehlers Danlos syndrome – a condition that affects the connective tissue of the body, resulting in unstable joints and severe pain.

Mandatory registration of support workers would “block access to the supports I need most, inhibit genuine community connections and my investment in that community, and make me extremely unsafe,” Walker says.

In February, Shorten said the move would give the government more oversight over who was providing services to NDIS participants, and rid the system of “opportunists and rent seekers”.

But Walker fears the forced disclosure of her disability to anyone she paid using NDIS funds would increase her vulnerability, given her relatively isolated home.

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“The intimate details of my disabilities are nobody’s business, even if they are largely ‘hidden’ disabilities, yet forced disclosure exposes me to ableist assumptions and speculation and tells the world about my vulnerabilities,” Walker says.

“The more that conversation [about safety] has gone on, it has become very clear to me this is not about visibility of safety and risk, this is about visibility of money.”

There have been more than 220 submissions provided to the taskforce since March and Shorten says public feedback from the more than 1,000 people joining webinars, meetings and roundtable discussions so far has been positive.

“A new regulatory system will mean more workers and providers are willing to sign up and meet the minimum requirements, and will ultimately give participants more choice in the future,” Shorten said in a statement.

“All participants and providers will benefit from the new design, which will ensure the level of regulation matches the risk. We want to see a regulatory system that ensures no one is invisible or forgotten on the NDIS.”

‘Our community is still waiting’

The Greens senator Jordon Steele-John said the minister’s promise to keep disability voices at the centre of reforms had so far fallen short.

In early March, the Western Australian senator criticised the Labor government after reports disability advocates who had been shown proposed changes to the NDIS were forced to sign confidentiality agreements .

“These changes proposed by the Labor government and Bill Shorten are another example of this government’s attitude that they know what is best for disabled better than disabled people themselves,” Steele-John said.

“This legislation will take away choice and control from our community who deserve to be able to work with a support worker they trust and who knows their needs.

“This government campaigned on a promise of genuine co-design, our community is still waiting to see it.”

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