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Qualitative Research – Methods, Analysis Types and Guide

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Qualitative Research

Qualitative research is a type of research methodology that focuses on exploring and understanding people’s beliefs, attitudes, behaviors, and experiences through the collection and analysis of non-numerical data. It seeks to answer research questions through the examination of subjective data, such as interviews, focus groups, observations, and textual analysis.

Qualitative research aims to uncover the meaning and significance of social phenomena, and it typically involves a more flexible and iterative approach to data collection and analysis compared to quantitative research. Qualitative research is often used in fields such as sociology, anthropology, psychology, and education.

Qualitative Research Methods

Qualitative Research Methods are as follows:

One-to-One Interview

This method involves conducting an interview with a single participant to gain a detailed understanding of their experiences, attitudes, and beliefs. One-to-one interviews can be conducted in-person, over the phone, or through video conferencing. The interviewer typically uses open-ended questions to encourage the participant to share their thoughts and feelings. One-to-one interviews are useful for gaining detailed insights into individual experiences.

Focus Groups

This method involves bringing together a group of people to discuss a specific topic in a structured setting. The focus group is led by a moderator who guides the discussion and encourages participants to share their thoughts and opinions. Focus groups are useful for generating ideas and insights, exploring social norms and attitudes, and understanding group dynamics.

Ethnographic Studies

This method involves immersing oneself in a culture or community to gain a deep understanding of its norms, beliefs, and practices. Ethnographic studies typically involve long-term fieldwork and observation, as well as interviews and document analysis. Ethnographic studies are useful for understanding the cultural context of social phenomena and for gaining a holistic understanding of complex social processes.

Text Analysis

This method involves analyzing written or spoken language to identify patterns and themes. Text analysis can be quantitative or qualitative. Qualitative text analysis involves close reading and interpretation of texts to identify recurring themes, concepts, and patterns. Text analysis is useful for understanding media messages, public discourse, and cultural trends.

This method involves an in-depth examination of a single person, group, or event to gain an understanding of complex phenomena. Case studies typically involve a combination of data collection methods, such as interviews, observations, and document analysis, to provide a comprehensive understanding of the case. Case studies are useful for exploring unique or rare cases, and for generating hypotheses for further research.

Process of Observation

This method involves systematically observing and recording behaviors and interactions in natural settings. The observer may take notes, use audio or video recordings, or use other methods to document what they see. Process of observation is useful for understanding social interactions, cultural practices, and the context in which behaviors occur.

Record Keeping

This method involves keeping detailed records of observations, interviews, and other data collected during the research process. Record keeping is essential for ensuring the accuracy and reliability of the data, and for providing a basis for analysis and interpretation.

This method involves collecting data from a large sample of participants through a structured questionnaire. Surveys can be conducted in person, over the phone, through mail, or online. Surveys are useful for collecting data on attitudes, beliefs, and behaviors, and for identifying patterns and trends in a population.

Qualitative data analysis is a process of turning unstructured data into meaningful insights. It involves extracting and organizing information from sources like interviews, focus groups, and surveys. The goal is to understand people’s attitudes, behaviors, and motivations

Qualitative Research Analysis Methods

Qualitative Research analysis methods involve a systematic approach to interpreting and making sense of the data collected in qualitative research. Here are some common qualitative data analysis methods:

Thematic Analysis

This method involves identifying patterns or themes in the data that are relevant to the research question. The researcher reviews the data, identifies keywords or phrases, and groups them into categories or themes. Thematic analysis is useful for identifying patterns across multiple data sources and for generating new insights into the research topic.

Content Analysis

This method involves analyzing the content of written or spoken language to identify key themes or concepts. Content analysis can be quantitative or qualitative. Qualitative content analysis involves close reading and interpretation of texts to identify recurring themes, concepts, and patterns. Content analysis is useful for identifying patterns in media messages, public discourse, and cultural trends.

Discourse Analysis

This method involves analyzing language to understand how it constructs meaning and shapes social interactions. Discourse analysis can involve a variety of methods, such as conversation analysis, critical discourse analysis, and narrative analysis. Discourse analysis is useful for understanding how language shapes social interactions, cultural norms, and power relationships.

Grounded Theory Analysis

This method involves developing a theory or explanation based on the data collected. Grounded theory analysis starts with the data and uses an iterative process of coding and analysis to identify patterns and themes in the data. The theory or explanation that emerges is grounded in the data, rather than preconceived hypotheses. Grounded theory analysis is useful for understanding complex social phenomena and for generating new theoretical insights.

Narrative Analysis

This method involves analyzing the stories or narratives that participants share to gain insights into their experiences, attitudes, and beliefs. Narrative analysis can involve a variety of methods, such as structural analysis, thematic analysis, and discourse analysis. Narrative analysis is useful for understanding how individuals construct their identities, make sense of their experiences, and communicate their values and beliefs.

Phenomenological Analysis

This method involves analyzing how individuals make sense of their experiences and the meanings they attach to them. Phenomenological analysis typically involves in-depth interviews with participants to explore their experiences in detail. Phenomenological analysis is useful for understanding subjective experiences and for developing a rich understanding of human consciousness.

Comparative Analysis

This method involves comparing and contrasting data across different cases or groups to identify similarities and differences. Comparative analysis can be used to identify patterns or themes that are common across multiple cases, as well as to identify unique or distinctive features of individual cases. Comparative analysis is useful for understanding how social phenomena vary across different contexts and groups.

Applications of Qualitative Research

Qualitative research has many applications across different fields and industries. Here are some examples of how qualitative research is used:

• Market Research: Qualitative research is often used in market research to understand consumer attitudes, behaviors, and preferences. Researchers conduct focus groups and one-on-one interviews with consumers to gather insights into their experiences and perceptions of products and services.
• Health Care: Qualitative research is used in health care to explore patient experiences and perspectives on health and illness. Researchers conduct in-depth interviews with patients and their families to gather information on their experiences with different health care providers and treatments.
• Education: Qualitative research is used in education to understand student experiences and to develop effective teaching strategies. Researchers conduct classroom observations and interviews with students and teachers to gather insights into classroom dynamics and instructional practices.
• Social Work : Qualitative research is used in social work to explore social problems and to develop interventions to address them. Researchers conduct in-depth interviews with individuals and families to understand their experiences with poverty, discrimination, and other social problems.
• Anthropology : Qualitative research is used in anthropology to understand different cultures and societies. Researchers conduct ethnographic studies and observe and interview members of different cultural groups to gain insights into their beliefs, practices, and social structures.
• Psychology : Qualitative research is used in psychology to understand human behavior and mental processes. Researchers conduct in-depth interviews with individuals to explore their thoughts, feelings, and experiences.
• Public Policy : Qualitative research is used in public policy to explore public attitudes and to inform policy decisions. Researchers conduct focus groups and one-on-one interviews with members of the public to gather insights into their perspectives on different policy issues.

How to Conduct Qualitative Research

Here are some general steps for conducting qualitative research:

• Identify your research question: Qualitative research starts with a research question or set of questions that you want to explore. This question should be focused and specific, but also broad enough to allow for exploration and discovery.
• Select your research design: There are different types of qualitative research designs, including ethnography, case study, grounded theory, and phenomenology. You should select a design that aligns with your research question and that will allow you to gather the data you need to answer your research question.
• Recruit participants: Once you have your research question and design, you need to recruit participants. The number of participants you need will depend on your research design and the scope of your research. You can recruit participants through advertisements, social media, or through personal networks.
• Collect data: There are different methods for collecting qualitative data, including interviews, focus groups, observation, and document analysis. You should select the method or methods that align with your research design and that will allow you to gather the data you need to answer your research question.
• Analyze data: Once you have collected your data, you need to analyze it. This involves reviewing your data, identifying patterns and themes, and developing codes to organize your data. You can use different software programs to help you analyze your data, or you can do it manually.
• Interpret data: Once you have analyzed your data, you need to interpret it. This involves making sense of the patterns and themes you have identified, and developing insights and conclusions that answer your research question. You should be guided by your research question and use your data to support your conclusions.
• Communicate results: Once you have interpreted your data, you need to communicate your results. This can be done through academic papers, presentations, or reports. You should be clear and concise in your communication, and use examples and quotes from your data to support your findings.

Examples of Qualitative Research

Here are some real-time examples of qualitative research:

• Customer Feedback: A company may conduct qualitative research to understand the feedback and experiences of its customers. This may involve conducting focus groups or one-on-one interviews with customers to gather insights into their attitudes, behaviors, and preferences.
• Healthcare : A healthcare provider may conduct qualitative research to explore patient experiences and perspectives on health and illness. This may involve conducting in-depth interviews with patients and their families to gather information on their experiences with different health care providers and treatments.
• Education : An educational institution may conduct qualitative research to understand student experiences and to develop effective teaching strategies. This may involve conducting classroom observations and interviews with students and teachers to gather insights into classroom dynamics and instructional practices.
• Social Work: A social worker may conduct qualitative research to explore social problems and to develop interventions to address them. This may involve conducting in-depth interviews with individuals and families to understand their experiences with poverty, discrimination, and other social problems.
• Anthropology : An anthropologist may conduct qualitative research to understand different cultures and societies. This may involve conducting ethnographic studies and observing and interviewing members of different cultural groups to gain insights into their beliefs, practices, and social structures.
• Psychology : A psychologist may conduct qualitative research to understand human behavior and mental processes. This may involve conducting in-depth interviews with individuals to explore their thoughts, feelings, and experiences.
• Public Policy: A government agency or non-profit organization may conduct qualitative research to explore public attitudes and to inform policy decisions. This may involve conducting focus groups and one-on-one interviews with members of the public to gather insights into their perspectives on different policy issues.

Purpose of Qualitative Research

The purpose of qualitative research is to explore and understand the subjective experiences, behaviors, and perspectives of individuals or groups in a particular context. Unlike quantitative research, which focuses on numerical data and statistical analysis, qualitative research aims to provide in-depth, descriptive information that can help researchers develop insights and theories about complex social phenomena.

Qualitative research can serve multiple purposes, including:

• Exploring new or emerging phenomena : Qualitative research can be useful for exploring new or emerging phenomena, such as new technologies or social trends. This type of research can help researchers develop a deeper understanding of these phenomena and identify potential areas for further study.
• Understanding complex social phenomena : Qualitative research can be useful for exploring complex social phenomena, such as cultural beliefs, social norms, or political processes. This type of research can help researchers develop a more nuanced understanding of these phenomena and identify factors that may influence them.
• Generating new theories or hypotheses: Qualitative research can be useful for generating new theories or hypotheses about social phenomena. By gathering rich, detailed data about individuals’ experiences and perspectives, researchers can develop insights that may challenge existing theories or lead to new lines of inquiry.
• Providing context for quantitative data: Qualitative research can be useful for providing context for quantitative data. By gathering qualitative data alongside quantitative data, researchers can develop a more complete understanding of complex social phenomena and identify potential explanations for quantitative findings.

When to use Qualitative Research

Here are some situations where qualitative research may be appropriate:

• Exploring a new area: If little is known about a particular topic, qualitative research can help to identify key issues, generate hypotheses, and develop new theories.
• Understanding complex phenomena: Qualitative research can be used to investigate complex social, cultural, or organizational phenomena that are difficult to measure quantitatively.
• Investigating subjective experiences: Qualitative research is particularly useful for investigating the subjective experiences of individuals or groups, such as their attitudes, beliefs, values, or emotions.
• Conducting formative research: Qualitative research can be used in the early stages of a research project to develop research questions, identify potential research participants, and refine research methods.
• Evaluating interventions or programs: Qualitative research can be used to evaluate the effectiveness of interventions or programs by collecting data on participants’ experiences, attitudes, and behaviors.

Characteristics of Qualitative Research

Qualitative research is characterized by several key features, including:

• Focus on subjective experience: Qualitative research is concerned with understanding the subjective experiences, beliefs, and perspectives of individuals or groups in a particular context. Researchers aim to explore the meanings that people attach to their experiences and to understand the social and cultural factors that shape these meanings.
• Use of open-ended questions: Qualitative research relies on open-ended questions that allow participants to provide detailed, in-depth responses. Researchers seek to elicit rich, descriptive data that can provide insights into participants’ experiences and perspectives.
• Sampling-based on purpose and diversity: Qualitative research often involves purposive sampling, in which participants are selected based on specific criteria related to the research question. Researchers may also seek to include participants with diverse experiences and perspectives to capture a range of viewpoints.
• Data collection through multiple methods: Qualitative research typically involves the use of multiple data collection methods, such as in-depth interviews, focus groups, and observation. This allows researchers to gather rich, detailed data from multiple sources, which can provide a more complete picture of participants’ experiences and perspectives.
• Inductive data analysis: Qualitative research relies on inductive data analysis, in which researchers develop theories and insights based on the data rather than testing pre-existing hypotheses. Researchers use coding and thematic analysis to identify patterns and themes in the data and to develop theories and explanations based on these patterns.
• Emphasis on researcher reflexivity: Qualitative research recognizes the importance of the researcher’s role in shaping the research process and outcomes. Researchers are encouraged to reflect on their own biases and assumptions and to be transparent about their role in the research process.

Advantages of Qualitative Research

Qualitative research offers several advantages over other research methods, including:

• Depth and detail: Qualitative research allows researchers to gather rich, detailed data that provides a deeper understanding of complex social phenomena. Through in-depth interviews, focus groups, and observation, researchers can gather detailed information about participants’ experiences and perspectives that may be missed by other research methods.
• Flexibility : Qualitative research is a flexible approach that allows researchers to adapt their methods to the research question and context. Researchers can adjust their research methods in real-time to gather more information or explore unexpected findings.
• Contextual understanding: Qualitative research is well-suited to exploring the social and cultural context in which individuals or groups are situated. Researchers can gather information about cultural norms, social structures, and historical events that may influence participants’ experiences and perspectives.
• Participant perspective : Qualitative research prioritizes the perspective of participants, allowing researchers to explore subjective experiences and understand the meanings that participants attach to their experiences.
• Theory development: Qualitative research can contribute to the development of new theories and insights about complex social phenomena. By gathering rich, detailed data and using inductive data analysis, researchers can develop new theories and explanations that may challenge existing understandings.
• Validity : Qualitative research can offer high validity by using multiple data collection methods, purposive and diverse sampling, and researcher reflexivity. This can help ensure that findings are credible and trustworthy.

Limitations of Qualitative Research

Qualitative research also has some limitations, including:

• Subjectivity : Qualitative research relies on the subjective interpretation of researchers, which can introduce bias into the research process. The researcher’s perspective, beliefs, and experiences can influence the way data is collected, analyzed, and interpreted.
• Limited generalizability: Qualitative research typically involves small, purposive samples that may not be representative of larger populations. This limits the generalizability of findings to other contexts or populations.
• Time-consuming: Qualitative research can be a time-consuming process, requiring significant resources for data collection, analysis, and interpretation.
• Resource-intensive: Qualitative research may require more resources than other research methods, including specialized training for researchers, specialized software for data analysis, and transcription services.
• Limited reliability: Qualitative research may be less reliable than quantitative research, as it relies on the subjective interpretation of researchers. This can make it difficult to replicate findings or compare results across different studies.
• Ethics and confidentiality: Qualitative research involves collecting sensitive information from participants, which raises ethical concerns about confidentiality and informed consent. Researchers must take care to protect the privacy and confidentiality of participants and obtain informed consent.

Also see Research Methods

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• What Is Qualitative Research? | Methods & Examples

What Is Qualitative Research? | Methods & Examples

Published on June 19, 2020 by Pritha Bhandari . Revised on June 22, 2023.

Qualitative research involves collecting and analyzing non-numerical data (e.g., text, video, or audio) to understand concepts, opinions, or experiences. It can be used to gather in-depth insights into a problem or generate new ideas for research.

Qualitative research is the opposite of quantitative research , which involves collecting and analyzing numerical data for statistical analysis.

Qualitative research is commonly used in the humanities and social sciences, in subjects such as anthropology, sociology, education, health sciences, history, etc.

• How does social media shape body image in teenagers?
• How do children and adults interpret healthy eating in the UK?
• What factors influence employee retention in a large organization?
• How is anxiety experienced around the world?
• How can teachers integrate social issues into science curriculums?

Table of contents

Approaches to qualitative research, qualitative research methods, qualitative data analysis, advantages of qualitative research, disadvantages of qualitative research, other interesting articles, frequently asked questions about qualitative research.

Qualitative research is used to understand how people experience the world. While there are many approaches to qualitative research, they tend to be flexible and focus on retaining rich meaning when interpreting data.

Common approaches include grounded theory, ethnography , action research , phenomenological research, and narrative research. They share some similarities, but emphasize different aims and perspectives.

Note that qualitative research is at risk for certain research biases including the Hawthorne effect , observer bias , recall bias , and social desirability bias . While not always totally avoidable, awareness of potential biases as you collect and analyze your data can prevent them from impacting your work too much.

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Each of the research approaches involve using one or more data collection methods . These are some of the most common qualitative methods:

• Observations: recording what you have seen, heard, or encountered in detailed field notes.
• Interviews:  personally asking people questions in one-on-one conversations.
• Focus groups: asking questions and generating discussion among a group of people.
• Surveys : distributing questionnaires with open-ended questions.
• Secondary research: collecting existing data in the form of texts, images, audio or video recordings, etc.
• You take field notes with observations and reflect on your own experiences of the company culture.
• You distribute open-ended surveys to employees across all the company’s offices by email to find out if the culture varies across locations.
• You conduct in-depth interviews with employees in your office to learn about their experiences and perspectives in greater detail.

Qualitative researchers often consider themselves “instruments” in research because all observations, interpretations and analyses are filtered through their own personal lens.

For this reason, when writing up your methodology for qualitative research, it’s important to reflect on your approach and to thoroughly explain the choices you made in collecting and analyzing the data.

Qualitative data can take the form of texts, photos, videos and audio. For example, you might be working with interview transcripts, survey responses, fieldnotes, or recordings from natural settings.

Most types of qualitative data analysis share the same five steps:

• Prepare and organize your data. This may mean transcribing interviews or typing up fieldnotes.
• Review and explore your data. Examine the data for patterns or repeated ideas that emerge.
• Develop a data coding system. Based on your initial ideas, establish a set of codes that you can apply to categorize your data.
• Assign codes to the data. For example, in qualitative survey analysis, this may mean going through each participant’s responses and tagging them with codes in a spreadsheet. As you go through your data, you can create new codes to add to your system if necessary.
• Identify recurring themes. Link codes together into cohesive, overarching themes.

There are several specific approaches to analyzing qualitative data. Although these methods share similar processes, they emphasize different concepts.

Qualitative research often tries to preserve the voice and perspective of participants and can be adjusted as new research questions arise. Qualitative research is good for:

• Flexibility

The data collection and analysis process can be adapted as new ideas or patterns emerge. They are not rigidly decided beforehand.

• Natural settings

Data collection occurs in real-world contexts or in naturalistic ways.

• Meaningful insights

Detailed descriptions of people’s experiences, feelings and perceptions can be used in designing, testing or improving systems or products.

• Generation of new ideas

Open-ended responses mean that researchers can uncover novel problems or opportunities that they wouldn’t have thought of otherwise.

Researchers must consider practical and theoretical limitations in analyzing and interpreting their data. Qualitative research suffers from:

• Unreliability

The real-world setting often makes qualitative research unreliable because of uncontrolled factors that affect the data.

• Subjectivity

Due to the researcher’s primary role in analyzing and interpreting data, qualitative research cannot be replicated . The researcher decides what is important and what is irrelevant in data analysis, so interpretations of the same data can vary greatly.

• Limited generalizability

Small samples are often used to gather detailed data about specific contexts. Despite rigorous analysis procedures, it is difficult to draw generalizable conclusions because the data may be biased and unrepresentative of the wider population .

• Labor-intensive

Although software can be used to manage and record large amounts of text, data analysis often has to be checked or performed manually.

If you want to know more about statistics , methodology , or research bias , make sure to check out some of our other articles with explanations and examples.

• Chi square goodness of fit test
• Degrees of freedom
• Null hypothesis
• Discourse analysis
• Control groups
• Mixed methods research
• Non-probability sampling
• Quantitative research
• Inclusion and exclusion criteria

Research bias

• Rosenthal effect
• Implicit bias
• Cognitive bias
• Selection bias
• Negativity bias
• Status quo bias

Quantitative research deals with numbers and statistics, while qualitative research deals with words and meanings.

Quantitative methods allow you to systematically measure variables and test hypotheses . Qualitative methods allow you to explore concepts and experiences in more detail.

There are five common approaches to qualitative research :

• Grounded theory involves collecting data in order to develop new theories.
• Ethnography involves immersing yourself in a group or organization to understand its culture.
• Narrative research involves interpreting stories to understand how people make sense of their experiences and perceptions.
• Phenomenological research involves investigating phenomena through people’s lived experiences.
• Action research links theory and practice in several cycles to drive innovative changes.

Data collection is the systematic process by which observations or measurements are gathered in research. It is used in many different contexts by academics, governments, businesses, and other organizations.

There are various approaches to qualitative data analysis , but they all share five steps in common:

• Prepare and organize your data.
• Review and explore your data.
• Develop a data coding system.
• Assign codes to the data.
• Identify recurring themes.

The specifics of each step depend on the focus of the analysis. Some common approaches include textual analysis , thematic analysis , and discourse analysis .

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What is Qualitative Research? Methods, Types, Approaches and Examples

Qualitative research is a type of method that researchers use depending on their study requirements. Research can be conducted using several methods, but before starting the process, researchers should understand the different methods available to decide the best one for their study type. The type of research method needed depends on a few important criteria, such as the research question, study type, time, costs, data availability, and availability of respondents. The two main types of methods are qualitative research and quantitative research. Sometimes, researchers may find it difficult to decide which type of method is most suitable for their study. Keeping in mind a simple rule of thumb could help you make the correct decision. Quantitative research should be used to validate or test a theory or hypothesis and qualitative research should be used to understand a subject or event or identify reasons for observed patterns.  

Qualitative research methods are based on principles of social sciences from several disciplines like psychology, sociology, and anthropology. In this method, researchers try to understand the feelings and motivation of their respondents, which would have prompted them to select or give a particular response to a question. Here are two qualitative research examples :  

• Two brands (A & B) of the same medicine are available at a pharmacy. However, Brand A is more popular and has higher sales. In qualitative research , the interviewers would ideally visit a few stores in different areas and ask customers their reason for selecting either brand. Respondents may have different reasons that motivate them to select one brand over the other, such as brand loyalty, cost, feedback from friends, doctor’s suggestion, etc. Once the reasons are known, companies could then address challenges in that specific area to increase their product’s sales.  
• A company organizes a focus group meeting with a random sample of its product’s consumers to understand their opinion on a new product being launched.  

Table of Contents

What is qualitative research? 1

Qualitative research is the process of collecting, analyzing, and interpreting non-numerical data. The findings of qualitative research are expressed in words and help in understanding individuals’ subjective perceptions about an event, condition, or subject. This type of research is exploratory and is used to generate hypotheses or theories from data. Qualitative data are usually in the form of text, videos, photographs, and audio recordings. There are multiple qualitative research types , which will be discussed later.  

Qualitative research methods 2

Researchers can choose from several qualitative research methods depending on the study type, research question, the researcher’s role, data to be collected, etc.  

The following table lists the common qualitative research approaches with their purpose and examples, although there may be an overlap between some.  

Types of qualitative research 3,4

The data collection methods in qualitative research are designed to assess and understand the perceptions, motivations, and feelings of the respondents about the subject being studied. The different qualitative research types include the following:  

• In-depth or one-on-one interviews : This is one of the most common qualitative research methods and helps the interviewers understand a respondent’s subjective opinion and experience pertaining to a specific topic or event. These interviews are usually conversational and encourage the respondents to express their opinions freely. Semi-structured interviews, which have open-ended questions (where the respondents can answer more than just “yes” or “no”), are commonly used. Such interviews can be either face-to-face or telephonic, and the duration can vary depending on the subject or the interviewer. Asking the right questions is essential in this method so that the interview can be led in the suitable direction. Face-to-face interviews also help interviewers observe the respondents’ body language, which could help in confirming whether the responses match.  
• Document study/Literature review/Record keeping : Researchers’ review of already existing written materials such as archives, annual reports, research articles, guidelines, policy documents, etc.  
• Focus groups : Usually include a small sample of about 6-10 people and a moderator, to understand the participants’ opinion on a given topic. Focus groups ensure constructive discussions to understand the why, what, and, how about the topic. These group meetings need not always be in-person. In recent times, online meetings are also encouraged, and online surveys could also be administered with the option to “write” subjective answers as well. However, this method is expensive and is mostly used for new products and ideas.  
• Qualitative observation : In this method, researchers collect data using their five senses—sight, smell, touch, taste, and hearing. This method doesn’t include any measurements but only the subjective observation. For example, “The dessert served at the bakery was creamy with sweet buttercream frosting”; this observation is based on the taste perception.  

Qualitative research : Data collection and analysis

• Qualitative data collection is the process by which observations or measurements are gathered in research.  
• The data collected are usually non-numeric and subjective and could be recorded in various methods, for instance, in case of one-to-one interviews, the responses may be recorded using handwritten notes, and audio and video recordings, depending on the interviewer and the setting or duration.  
• Once the data are collected, they should be transcribed into meaningful or useful interpretations. An experienced researcher could take about 8-10 hours to transcribe an interview’s recordings. All such notes and recordings should be maintained properly for later reference.  
• Some interviewers make use of “field notes.” These are not exactly the respondents’ answers but rather some observations the interviewer may have made while asking questions and may include non-verbal cues or any information about the setting or the environment. These notes are usually informal and help verify respondents’ answers.  

2. Qualitative data analysis 

• This process involves analyzing all the data obtained from the qualitative research methods in the form of text (notes), audio-video recordings, and pictures.  
• Text analysis is a common form of qualitative data analysis in which researchers examine the social lives of the participants and analyze their words, actions, etc. in specific contexts. Social media platforms are now playing an important role in this method with researchers analyzing all information shared online.   

There are usually five steps in the qualitative data analysis process: 5

• Prepare and organize the data  
• Transcribe interviews  
• Collect and document field notes and other material  
• Review and explore the data  
• Examine the data for patterns or important observations  
• Develop a data coding system  
• Create codes to categorize and connect the data  
• Assign these codes to the data or responses  
• Review the codes  
• Identify recurring themes, opinions, patterns, etc.  
• Present the findings  
• Use the best possible method to present your observations  

The following table 6 lists some common qualitative data analysis methods used by companies to make important decisions, with examples and when to use each. The methods may be similar and can overlap.  

Characteristics of qualitative research methods 4

• Unstructured raw data : Qualitative research methods use unstructured, non-numerical data , which are analyzed to generate subjective conclusions about specific subjects, usually presented descriptively, instead of using statistical data.  
• Site-specific data collection : In qualitative research methods , data are collected at specific areas where the respondents or researchers are either facing a challenge or have a need to explore. The process is conducted in a real-world setting and participants do not need to leave their original geographical setting to be able to participate.  
• Researchers’ importance : Researchers play an instrumental role because, in qualitative research , communication with respondents is an essential part of data collection and analysis. In addition, researchers need to rely on their own observation and listening skills during an interaction and use and interpret that data appropriately.  
• Multiple methods : Researchers collect data through various methods, as listed earlier, instead of relying on a single source. Although there may be some overlap between the qualitative research methods , each method has its own significance.  
• Solving complex issues : These methods help in breaking down complex problems into more useful and interpretable inferences, which can be easily understood by everyone.  
• Unbiased responses : Qualitative research methods rely on open communication where the participants are allowed to freely express their views. In such cases, the participants trust the interviewer, resulting in unbiased and truthful responses.  
• Flexible : The qualitative research method can be changed at any stage of the research. The data analysis is not confined to being done at the end of the research but can be done in tandem with data collection. Consequently, based on preliminary analysis and new ideas, researchers have the liberty to change the method to suit their objective.  

When to use qualitative research   4

The following points will give you an idea about when to use qualitative research .  

• When the objective of a research study is to understand behaviors and patterns of respondents, then qualitative research is the most suitable method because it gives a clear insight into the reasons for the occurrence of an event.  
• A few use cases for qualitative research methods include:  
• New product development or idea generation  
• Strengthening a product’s marketing strategy  
• Conducting a SWOT analysis of product or services portfolios to help take important strategic decisions  
• Understanding purchasing behavior of consumers  
• Understanding reactions of target market to ad campaigns  
• Understanding market demographics and conducting competitor analysis  
• Understanding the effectiveness of a new treatment method in a particular section of society  

A qualitative research method case study to understand when to use qualitative research 7

Context : A high school in the US underwent a turnaround or conservatorship process and consequently experienced a below average teacher retention rate. Researchers conducted qualitative research to understand teachers’ experiences and perceptions of how the turnaround may have influenced the teachers’ morale and how this, in turn, would have affected teachers’ retention.  

Method : Purposive sampling was used to select eight teachers who were employed with the school before the conservatorship process and who were subsequently retained. One-on-one semi-structured interviews were conducted with these teachers. The questions addressed teachers’ perspectives of morale and their views on the conservatorship process.  

Results : The study generated six factors that may have been influencing teachers’ perspectives: powerlessness, excessive visitations, loss of confidence, ineffective instructional practices, stress and burnout, and ineffective professional development opportunities. Based on these factors, four recommendations were made to increase teacher retention by boosting their morale.  

Advantages of qualitative research 1

• Reflects real-world settings , and therefore allows for ambiguities in data, as well as the flexibility to change the method based on new developments.  
• Helps in understanding the feelings or beliefs of the respondents rather than relying only on quantitative data.  
• Uses a descriptive and narrative style of presentation, which may be easier to understand for people from all backgrounds.  
• Some topics involving sensitive or controversial content could be difficult to quantify and so qualitative research helps in analyzing such content.  
• The availability of multiple data sources and research methods helps give a holistic picture.  
• There’s more involvement of participants, which gives them an assurance that their opinion matters, possibly leading to unbiased responses.   

Disadvantages of qualitative research 1

• Large-scale data sets cannot be included because of time and cost constraints.  
• Ensuring validity and reliability may be a challenge because of the subjective nature of the data, so drawing definite conclusions could be difficult.  
• Replication by other researchers may be difficult for the same contexts or situations.  
• Generalization to a wider context or to other populations or settings is not possible.  
• Data collection and analysis may be time consuming.  
• Researcher’s interpretation may alter the results causing an unintended bias.  

Differences between qualitative research and quantitative research 1

Frequently asked questions on qualitative research  

Q: how do i know if qualitative research is appropriate for my study  .

A: Here’s a simple checklist you could use:  

• Not much is known about the subject being studied.  
• There is a need to understand or simplify a complex problem or situation.  
• Participants’ experiences/beliefs/feelings are required for analysis.  
• There’s no existing hypothesis to begin with, rather a theory would need to be created after analysis.  
• You need to gather in-depth understanding of an event or subject, which may not need to be supported by numeric data.  

Q: How do I ensure the reliability and validity of my qualitative research findings?  

A: To ensure the validity of your qualitative research findings you should explicitly state your objective and describe clearly why you have interpreted the data in a particular way. Another method could be to connect your data in different ways or from different perspectives to see if you reach a similar, unbiased conclusion.   

To ensure reliability, always create an audit trail of your qualitative research by describing your steps and reasons for every interpretation, so that if required, another researcher could trace your steps to corroborate your (or their own) findings. In addition, always look for patterns or consistencies in the data collected through different methods.  

Q: Are there any sampling strategies or techniques for qualitative research ?   

A: Yes, the following are few common sampling strategies used in qualitative research :  

1. Convenience sampling  

Selects participants who are most easily accessible to researchers due to geographical proximity, availability at a particular time, etc.  

2. Purposive sampling  

Participants are grouped according to predefined criteria based on a specific research question. Sample sizes are often determined based on theoretical saturation (when new data no longer provide additional insights).  

3. Snowball sampling  

Already selected participants use their social networks to refer the researcher to other potential participants.  

4. Quota sampling  

While designing the study, the researchers decide how many people with which characteristics to include as participants. The characteristics help in choosing people most likely to provide insights into the subject.  

Q: What ethical standards need to be followed with qualitative research ?  

A: The following ethical standards should be considered in qualitative research:  

• Anonymity : The participants should never be identified in the study and researchers should ensure that no identifying information is mentioned even indirectly.  
• Confidentiality : To protect participants’ confidentiality, ensure that all related documents, transcripts, notes are stored safely.  
• Informed consent : Researchers should clearly communicate the objective of the study and how the participants’ responses will be used prior to engaging with the participants.  

Q: How do I address bias in my qualitative research ?  

  A: You could use the following points to ensure an unbiased approach to your qualitative research :  

• Check your interpretations of the findings with others’ interpretations to identify consistencies.  
• If possible, you could ask your participants if your interpretations convey their beliefs to a significant extent.  
• Data triangulation is a way of using multiple data sources to see if all methods consistently support your interpretations.  
• Contemplate other possible explanations for your findings or interpretations and try ruling them out if possible.  
• Conduct a peer review of your findings to identify any gaps that may not have been visible to you.  
• Frame context-appropriate questions to ensure there is no researcher or participant bias.

We hope this article has given you answers to the question “ what is qualitative research ” and given you an in-depth understanding of the various aspects of qualitative research , including the definition, types, and approaches, when to use this method, and advantages and disadvantages, so that the next time you undertake a study you would know which type of research design to adopt.  

References:  

• McLeod, S. A. Qualitative vs. quantitative research. Simply Psychology [Accessed January 17, 2023]. www.simplypsychology.org/qualitative-quantitative.html    
• Omniconvert website [Accessed January 18, 2023]. https://www.omniconvert.com/blog/qualitative-research-definition-methodology-limitation-examples/  
• Busetto L., Wick W., Gumbinger C. How to use and assess qualitative research methods. Neurological Research and Practice [Accessed January 19, 2023] https://neurolrespract.biomedcentral.com/articles/10.1186/s42466-020-00059  
• QuestionPro website. Qualitative research methods: Types & examples [Accessed January 16, 2023]. https://www.questionpro.com/blog/qualitative-research-methods/  
• Campuslabs website. How to analyze qualitative data [Accessed January 18, 2023]. https://baselinesupport.campuslabs.com/hc/en-us/articles/204305675-How-to-analyze-qualitative-data  
• Thematic website. Qualitative data analysis: Step-by-guide [Accessed January 20, 2023]. https://getthematic.com/insights/qualitative-data-analysis/  
• Lane L. J., Jones D., Penny G. R. Qualitative case study of teachers’ morale in a turnaround school. Research in Higher Education Journal . https://files.eric.ed.gov/fulltext/EJ1233111.pdf  
• Meetingsnet website. 7 FAQs about qualitative research and CME [Accessed January 21, 2023]. https://www.meetingsnet.com/cme-design/7-faqs-about-qualitative-research-and-cme     
• Qualitative research methods: A data collector’s field guide. Khoury College of Computer Sciences. Northeastern University. https://course.ccs.neu.edu/is4800sp12/resources/qualmethods.pdf  

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Qualitative Research Methods: Types, Analysis + Examples

Qualitative research is based on the disciplines of social sciences like psychology, sociology, and anthropology. Therefore, the qualitative research methods allow for in-depth and further probing and questioning of respondents based on their responses. The interviewer/researcher also tries to understand their motivation and feelings. Understanding how your audience makes decisions can help derive conclusions in market research.

What is qualitative research?

Qualitative research is defined as a market research method that focuses on obtaining data through open-ended and conversational communication .

This method is about “what” people think and “why” they think so. For example, consider a convenience store looking to improve its patronage. A systematic observation concludes that more men are visiting this store. One good method to determine why women were not visiting the store is conducting an in-depth interview method with potential customers.

For example, after successfully interviewing female customers and visiting nearby stores and malls, the researchers selected participants through random sampling . As a result, it was discovered that the store didn’t have enough items for women.

So fewer women were visiting the store, which was understood only by personally interacting with them and understanding why they didn’t visit the store because there were more male products than female ones.

Gather research insights

Types of qualitative research methods with examples

Qualitative research methods are designed in a manner that helps reveal the behavior and perception of a target audience with reference to a particular topic. There are different types of qualitative research methods, such as in-depth interviews, focus groups, ethnographic research, content analysis, and case study research that are usually used.

The results of qualitative methods are more descriptive, and the inferences can be drawn quite easily from the obtained data .

Qualitative research methods originated in the social and behavioral research sciences. Today, our world is more complicated, and it is difficult to understand what people think and perceive. Online research methods make it easier to understand that as it is a more communicative and descriptive analysis .

The following are the qualitative research methods that are frequently used. Also, read about qualitative research examples :

1. One-on-one interview

Conducting in-depth interviews is one of the most common qualitative research methods. It is a personal interview that is carried out with one respondent at a time. This is purely a conversational method and invites opportunities to get details in depth from the respondent.

One of the advantages of this method is that it provides a great opportunity to gather precise data about what people believe and their motivations . If the researcher is well experienced, asking the right questions can help him/her collect meaningful data. If they should need more information, the researchers should ask such follow-up questions that will help them collect more information.

These interviews can be performed face-to-face or on the phone and usually can last between half an hour to two hours or even more. When the in-depth interview is conducted face to face, it gives a better opportunity to read the respondents’ body language and match the responses.

2. Focus groups

A focus group is also a commonly used qualitative research method used in data collection. A focus group usually includes a limited number of respondents (6-10) from within your target market.

The main aim of the focus group is to find answers to the “why, ” “what,” and “how” questions. One advantage of focus groups is you don’t necessarily need to interact with the group in person. Nowadays, focus groups can be sent an online survey on various devices, and responses can be collected at the click of a button.

Focus groups are an expensive method as compared to other online qualitative research methods. Typically, they are used to explain complex processes. This method is very useful for market research on new products and testing new concepts.

3. Ethnographic research

Ethnographic research is the most in-depth observational research method that studies people in their naturally occurring environment.

This method requires the researchers to adapt to the target audiences’ environments, which could be anywhere from an organization to a city or any remote location. Here, geographical constraints can be an issue while collecting data.

This research design aims to understand the cultures, challenges, motivations, and settings that occur. Instead of relying on interviews and discussions, you experience the natural settings firsthand.

This type of research method can last from a few days to a few years, as it involves in-depth observation and collecting data on those grounds. It’s a challenging and time-consuming method and solely depends on the researcher’s expertise to analyze, observe, and infer the data.

4. Case study research

T he case study method has evolved over the past few years and developed into a valuable quality research method. As the name suggests, it is used for explaining an organization or an entity.

This type of research method is used within a number of areas like education, social sciences, and similar. This method may look difficult to operate; however , it is one of the simplest ways of conducting research as it involves a deep dive and thorough understanding of the data collection methods and inferring the data.

5. Record keeping

This method makes use of the already existing reliable documents and similar sources of information as the data source. This data can be used in new research. This is similar to going to a library. There, one can go over books and other reference material to collect relevant data that can likely be used in the research.

6. Process of observation

Qualitative Observation is a process of research that uses subjective methodologies to gather systematic information or data. Since the focus on qualitative observation is the research process of using subjective methodologies to gather information or data. Qualitative observation is primarily used to equate quality differences.

Qualitative observation deals with the 5 major sensory organs and their functioning – sight, smell, touch, taste, and hearing. This doesn’t involve measurements or numbers but instead characteristics.

Explore Insightfully Contextual Inquiry in Qualitative Research

Qualitative research: data collection and analysis

A. qualitative data collection.

Qualitative data collection allows collecting data that is non-numeric and helps us to explore how decisions are made and provide us with detailed insight. For reaching such conclusions the data that is collected should be holistic, rich, and nuanced and findings to emerge through careful analysis.

• Whatever method a researcher chooses for collecting qualitative data, one aspect is very clear the process will generate a large amount of data. In addition to the variety of methods available, there are also different methods of collecting and recording the data.

For example, if the qualitative data is collected through a focus group or one-to-one discussion, there will be handwritten notes or video recorded tapes. If there are recording they should be transcribed and before the process of data analysis can begin.

• As a rough guide, it can take a seasoned researcher 8-10 hours to transcribe the recordings of an interview, which can generate roughly 20-30 pages of dialogues. Many researchers also like to maintain separate folders to maintain the recording collected from the different focus group. This helps them compartmentalize the data collected.
• In case there are running notes taken, which are also known as field notes, they are helpful in maintaining comments, environmental contexts, environmental analysis , nonverbal cues etc. These filed notes are helpful and can be compared while transcribing audio recorded data. Such notes are usually informal but should be secured in a similar manner as the video recordings or the audio tapes.

B. Qualitative data analysis

Qualitative data analysis such as notes, videos, audio recordings images, and text documents. One of the most used methods for qualitative data analysis is text analysis.

Text analysis is a  data analysis method that is distinctly different from all other qualitative research methods, where researchers analyze the social life of the participants in the research study and decode the words, actions, etc. 

There are images also that are used in this research study and the researchers analyze the context in which the images are used and draw inferences from them. In the last decade, text analysis through what is shared on social media platforms has gained supreme popularity.

Characteristics of qualitative research methods

• Qualitative research methods usually collect data at the sight, where the participants are experiencing issues or research problems . These are real-time data and rarely bring the participants out of the geographic locations to collect information.
• Qualitative researchers typically gather multiple forms of data, such as interviews, observations, and documents, rather than rely on a single data source .
• This type of research method works towards solving complex issues by breaking down into meaningful inferences, that is easily readable and understood by all.
• Since it’s a more communicative method, people can build their trust on the researcher and the information thus obtained is raw and unadulterated.

Qualitative research method case study

Let’s take the example of a bookstore owner who is looking for ways to improve their sales and customer outreach. An online community of members who were loyal patrons of the bookstore were interviewed and related questions were asked and the questions were answered by them.

At the end of the interview, it was realized that most of the books in the stores were suitable for adults and there were not enough options for children or teenagers.

By conducting this qualitative research the bookstore owner realized what the shortcomings were and what were the feelings of the readers. Through this research now the bookstore owner can now keep books for different age categories and can improve his sales and customer outreach.

Such qualitative research method examples can serve as the basis to indulge in further quantitative research , which provides remedies.

When to use qualitative research

Researchers make use of qualitative research techniques when they need to capture accurate, in-depth insights. It is very useful to capture “factual data”. Here are some examples of when to use qualitative research.

• Developing a new product or generating an idea.
• Studying your product/brand or service to strengthen your marketing strategy.
• To understand your strengths and weaknesses.
• Understanding purchase behavior.
• To study the reactions of your audience to marketing campaigns and other communications.
• Exploring market demographics, segments, and customer care groups.
• Gathering perception data of a brand, company, or product.

LEARN ABOUT: Steps in Qualitative Research

Qualitative research methods vs quantitative research methods

The basic differences between qualitative research methods and quantitative research methods are simple and straightforward. They differ in:

• Their analytical objectives
• Types of questions asked
• Types of data collection instruments
• Forms of data they produce
• Degree of flexibility

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• What Is Qualitative Research? | Methods & Examples

What Is Qualitative Research? | Methods & Examples

Published on 4 April 2022 by Pritha Bhandari . Revised on 30 January 2023.

Qualitative research involves collecting and analysing non-numerical data (e.g., text, video, or audio) to understand concepts, opinions, or experiences. It can be used to gather in-depth insights into a problem or generate new ideas for research.

Qualitative research is the opposite of quantitative research , which involves collecting and analysing numerical data for statistical analysis.

Qualitative research is commonly used in the humanities and social sciences, in subjects such as anthropology, sociology, education, health sciences, and history.

• How does social media shape body image in teenagers?
• How do children and adults interpret healthy eating in the UK?
• What factors influence employee retention in a large organisation?
• How is anxiety experienced around the world?
• How can teachers integrate social issues into science curriculums?

Table of contents

Approaches to qualitative research, qualitative research methods, qualitative data analysis, advantages of qualitative research, disadvantages of qualitative research, frequently asked questions about qualitative research.

Qualitative research is used to understand how people experience the world. While there are many approaches to qualitative research, they tend to be flexible and focus on retaining rich meaning when interpreting data.

Common approaches include grounded theory, ethnography, action research, phenomenological research, and narrative research. They share some similarities, but emphasise different aims and perspectives.

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Each of the research approaches involve using one or more data collection methods . These are some of the most common qualitative methods:

• Observations: recording what you have seen, heard, or encountered in detailed field notes.
• Interviews:  personally asking people questions in one-on-one conversations.
• Focus groups: asking questions and generating discussion among a group of people.
• Surveys : distributing questionnaires with open-ended questions.
• Secondary research: collecting existing data in the form of texts, images, audio or video recordings, etc.
• You take field notes with observations and reflect on your own experiences of the company culture.
• You distribute open-ended surveys to employees across all the company’s offices by email to find out if the culture varies across locations.
• You conduct in-depth interviews with employees in your office to learn about their experiences and perspectives in greater detail.

Qualitative researchers often consider themselves ‘instruments’ in research because all observations, interpretations and analyses are filtered through their own personal lens.

For this reason, when writing up your methodology for qualitative research, it’s important to reflect on your approach and to thoroughly explain the choices you made in collecting and analysing the data.

Qualitative data can take the form of texts, photos, videos and audio. For example, you might be working with interview transcripts, survey responses, fieldnotes, or recordings from natural settings.

Most types of qualitative data analysis share the same five steps:

• Prepare and organise your data. This may mean transcribing interviews or typing up fieldnotes.
• Review and explore your data. Examine the data for patterns or repeated ideas that emerge.
• Develop a data coding system. Based on your initial ideas, establish a set of codes that you can apply to categorise your data.
• Assign codes to the data. For example, in qualitative survey analysis, this may mean going through each participant’s responses and tagging them with codes in a spreadsheet. As you go through your data, you can create new codes to add to your system if necessary.
• Identify recurring themes. Link codes together into cohesive, overarching themes.

There are several specific approaches to analysing qualitative data. Although these methods share similar processes, they emphasise different concepts.

Qualitative research often tries to preserve the voice and perspective of participants and can be adjusted as new research questions arise. Qualitative research is good for:

• Flexibility

The data collection and analysis process can be adapted as new ideas or patterns emerge. They are not rigidly decided beforehand.

• Natural settings

Data collection occurs in real-world contexts or in naturalistic ways.

• Meaningful insights

Detailed descriptions of people’s experiences, feelings and perceptions can be used in designing, testing or improving systems or products.

• Generation of new ideas

Open-ended responses mean that researchers can uncover novel problems or opportunities that they wouldn’t have thought of otherwise.

Researchers must consider practical and theoretical limitations in analysing and interpreting their data. Qualitative research suffers from:

• Unreliability

The real-world setting often makes qualitative research unreliable because of uncontrolled factors that affect the data.

• Subjectivity

Due to the researcher’s primary role in analysing and interpreting data, qualitative research cannot be replicated . The researcher decides what is important and what is irrelevant in data analysis, so interpretations of the same data can vary greatly.

• Limited generalisability

Small samples are often used to gather detailed data about specific contexts. Despite rigorous analysis procedures, it is difficult to draw generalisable conclusions because the data may be biased and unrepresentative of the wider population .

• Labour-intensive

Although software can be used to manage and record large amounts of text, data analysis often has to be checked or performed manually.

Quantitative research deals with numbers and statistics, while qualitative research deals with words and meanings.

Quantitative methods allow you to test a hypothesis by systematically collecting and analysing data, while qualitative methods allow you to explore ideas and experiences in depth.

There are five common approaches to qualitative research :

• Grounded theory involves collecting data in order to develop new theories.
• Ethnography involves immersing yourself in a group or organisation to understand its culture.
• Narrative research involves interpreting stories to understand how people make sense of their experiences and perceptions.
• Phenomenological research involves investigating phenomena through people’s lived experiences.
• Action research links theory and practice in several cycles to drive innovative changes.

Data collection is the systematic process by which observations or measurements are gathered in research. It is used in many different contexts by academics, governments, businesses, and other organisations.

There are various approaches to qualitative data analysis , but they all share five steps in common:

• Prepare and organise your data.
• Review and explore your data.
• Develop a data coding system.
• Assign codes to the data.
• Identify recurring themes.

The specifics of each step depend on the focus of the analysis. Some common approaches include textual analysis , thematic analysis , and discourse analysis .

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How to Write a Research Methodology for a Research Paper

Are you overwhelmed by the multitude of qualitative research methods available? It's no secret that choosing the right approach can leave you stuck at the starting line of your research.

Selecting an unsuitable method can lead to wasted time, resources, and potentially skewed results. But with so many options to consider, it's easy to feel lost in the complexities of qualitative research.

In this comprehensive guide, we will explain the types of qualitative research, their unique characteristics, advantages, and best use cases for each method.

Let's dive in!

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• 1. What is Qualitative Research?
• 2. Types of Qualitative Research Methods
• 3. Types of Data Analysis in Qualitative Research 

What is Qualitative Research?

Qualitative research is a robust and flexible methodology used to explore and understand complex phenomena in-depth. 

Unlike quantitative research , qualitative research dives into the rich and complex aspects of human experiences, behaviors, and perceptions.

At its core, this type of research question seek to answer for:

• Why do people think or behave a certain way?
• What are the underlying motivations and meanings behind actions?
• How do individuals perceive and interpret the world around them?

This approach values context, diversity, and the unique perspectives of participants. 

Rather than seeking generalizable findings applicable to a broad population, qualitative research aims for detailed insights, patterns, and themes that come from the people being studied.

Characteristics of Qualitative Research 

Qualitative research possesses the following characteristics: 

• Subjective Perspective: Qualitative research explores subjective experiences, emphasizing the uniqueness of human behavior and opinions.
• In-Depth Exploration: It involves deep investigation, allowing a comprehensive understanding of specific phenomena.
• Open-Ended Questions: Qualitative research uses open-ended questions to encourage detailed, descriptive responses.
• Contextual Understanding: It emphasizes the importance of understanding the research context and setting.
• Rich Descriptions: Qualitative research produces rich, descriptive findings that contribute to a nuanced understanding of the topic.

Types of Qualitative Research Methods

Researchers collect data on the targeted population, place, or event by using different types of qualitative research analysis.

Each qualitative research method offers a distinct perspective, enabling researchers to reveal concealed meanings, patterns, and valuable insights.

Below are the most commonly used qualitative research types for writing a paper.

Ethnographic Research Method 

Ethnography, a subfield of anthropology, provides a scientific approach to examining human societies and cultures. It ranks among the most widely employed qualitative research techniques.

In ethnographic field notes, researchers actively engage with the environment and live alongside the focus group. 

This immersive interaction allows researchers to gain insights into the objectives, motivations, challenges, and distinctive cultural attributes of the individuals under study.

Key cultural characteristics that ethnography helps to illustrate encompass:

• Geographical Location
• Religious Practices
• Tribal Systems
• Shared Experiences

Unlike traditional survey and interview-based research methods, ethnographers don't rely on structured questioning. 

Instead, they become observers within the community, emphasizing participant observation over an extended period. However, it may also be appropriate to complement observations with interviews of individuals who possess knowledge of the culture.

Ethnographic research can present challenges if the researcher is unfamiliar with the social norms and language of the group being studied. 

Furthermore, interpretations made by outsiders may lead to misinterpretations or confusion. Therefore, thorough validation of data is essential before presenting findings.

Narrative Method 

The narrative research design unfolds over an extended period to compile data, much like crafting a cohesive story. Similar to a narrative structure, it begins with a starting point and progresses through various life situations.

In this method, researchers engage in in-depth interviews and review relevant documents. They explore events that have had a significant impact on an individual's personality and life journey. Interviews may occur over weeks, months, or even years, depending on the depth and scope of the narrative being studied.

The outcome of narrative research is the presentation of a concise story that captures essential themes, conflicts, and challenges. It provides a holistic view of the individual's experiences, both positive and negative, which have shaped their unique narrative.

Phenomenological Method 

The term "phenomenological" pertains to the study of phenomena, which can encompass events, situations, or experiences. 

This method is ideal for examining a subject from multiple perspectives and contributing to existing knowledge, with a particular focus on subjective experiences.

Researchers employing the phenomenological method use various data collection techniques, including interviews, site visits, observations, surveys, and document reviews. 

These methods help gather rich and diverse data about the phenomenon under investigation.

A central aspect of this technique is capturing how participants experience events or activities, delving into their subjective viewpoints. Ultimately, the research results in the creation of a thematic database that validates the findings and offers insights from the subject's perspective.

Grounded Theory Method

A grounded theory approach differs from a phenomenological study in that it seeks to explain, provide reasons for, or develop theories behind an event or phenomenon. 

It serves as a means to construct new theories by systematically collecting and analyzing data related to a specific phenomenon.

Researchers employing the grounded theory method utilize a variety of data collection techniques, including observation, interviews, literature review , and the analysis of relevant documents. 

The focus of content analysis is not individual behaviors but a specific phenomenon or incident.

This method typically involves various coding techniques and large sample sizes to identify themes and develop more comprehensive theories.

Case Study Research 

The case study approach entails a comprehensive examination of a subject over an extended period, with a focus on providing detailed insights into the subject, which can be an event, person, business, or place.

Data for case studies is collected from diverse sources, including interviews, direct observation, historical records, and documentation.

Case studies find applications across various disciplines, including law, education, medicine, and the sciences. They can serve both descriptive and explanatory purposes, making them a versatile research methodology .

Researchers often turn to the case study method when they want to explore:

• 'How' and 'why' research questions
• Behaviors under observation
• Understanding a specific phenomenon
• The contextual factors influencing the phenomena

Historical Method

The historical method aims to describe and analyze past events, offering insights into present patterns and the potential to predict future scenarios. 

Researchers formulate research questions based on a hypothetical idea and then rigorously test this idea using multiple historical resources.

Key steps in the historical method include:

• Developing a research idea
• Identifying appropriate sources such as archives and libraries
• Ensuring the reliability and validity of these sources
• Creating a well-organized research outline
• Systematically collecting research data

The analysis phase involves critically assessing the collected data, accepting or rejecting it based on credibility, and identifying any conflicting evidence.

Ultimately, the outcomes of the historical method are presented in the form of a biography or a scholarly paper that provides a comprehensive account of the research findings.

Action Research 

Action research is a dynamic research approach focused on addressing practical challenges in real-world settings while simultaneously conducting research to improve the situation. 

It follows a cyclic process, starting with the identification of a specific issue or problem in a particular context.

The key steps in action research include:

• Planning and implementing actions to address the issue
• Collecting data during the action phase to understand its impact
• Reflecting on the data and analyzing it to gain insights
• Adjusting the action plan based on the analysis

This process may be iterative, with multiple cycles of action and reflection.

The outcomes of action research are practical solutions and improved practices that directly benefit the context in which the research is conducted. Additionally, it leads to a deeper and more nuanced understanding of the issue under investigation.

Focus Groups 

Focus groups are a qualitative research method used to gather in-depth insights and perspectives on a specific topic or research question. 

This approach involves assembling a small group of participants who possess relevant knowledge or experiences related to the research focus.

Key steps in the focus group method include:

• Selecting participants
• Moderating the discussion
• Structuring the conversation around open-ended questions
• Collecting data through audio or video recordings and note-taking 

The discussion is dynamic and interactive, encouraging participants to share their thoughts, experiences, and opinions.

The analysis phase involves reviewing the data collected from the focus group discussion to identify common themes, patterns, and valuable insights. Focus groups provide rich qualitative data that offer a deeper and more nuanced understanding of the research topic or question.

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Types of Data Analysis in Qualitative Research 

Qualitative research employs different data analysis methods, each suited to specific research goals:

• Thematic Analysis: Identifies recurring themes or concepts within data.
• Content Analysis: Systematically categorizes and quantifies text or media content.
• Narrative Analysis: Focuses on storytelling and narrative elements in data.
• Grounded Theory Analysis: Develops or refines theories based on data.
• Discourse Analysis: Examines language and communication patterns.
• Framework Analysis: Organizes data using predefined categories.
• Visual Analysis: Interprets visual data like photos or videos.
• Cross-case Analysis: Compares patterns across multiple cases.

The choice depends on research questions and data type, enhancing understanding and insights.

Benefits of Qualitative Research 

Qualitative research offers valuable advantages, including:

• Flexibility: Adaptable to various research questions and settings.
• Holistic Approach: Explores multiple dimensions of phenomena.
• Theory Development: Contributes to theory creation or refinement.
• Participant Engagement: Fosters active participant involvement.
• Complements Quantitative Research: Provides a comprehensive understanding.

All in all, different types of qualitative research methodology can assist in understanding the behavior and motivations of people. Similarly, it will also help in generating original ideas and formulating a better research problem.

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What are the different types of qualitative research?

Last updated

8 February 2023

Reviewed by

Jean Kaluza

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Qualitative research is a crucial step in product development .  While the quantitative approach might explain where an issue lies and the number of users it affects, the qualitative method answers why the problem is happening and how it affects customers.

This type of research explains how people experience the world. Many researchers use it to understand a group’s behavior, characteristics, and motivations.

People also use qualitative research in the business sector. Qualitative research enables you to access content-rich information about user emotions and perceptions. For example, you can use it in market research to understand what a target group thinks about your company’s new ideas.

Different qualitative research types serve a particular purpose. Before we delve into the various types of qualitative research, let's begin with the basics.

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• What is qualitative research?

Qualitative research is a market research process that involves collecting and analyzing in-depth data through conversational and open-ended communication. It focuses on "what" people think and "why" they think so. Qualitative research goes beyond how many people do something to determine why they do or don't do it.

Qualitative research methods enable detailed questioning of respondents based on their responses. The researcher’s aim is to understand the participants’ feelings and motivations.

Imagine a cake company looking to get more customers at two branches on the same street. A systematic observation showed more people bought cakes from Branch A than from Branch B. One way to determine why people preferred Branch A is to interview potential customers.

Let's say the company visited both stores and interviewed customers. Upon completion, results showed that workers in Branch B lacked good customer relationships, so many people visited Branch A instead.

Another example is if marketing notices a consistent but unexplainable churn in customers. Maybe subscribers of the platform were only staying on for a month rather than a much longer expected timeline. 

Qualitative initiatives could dive into the motivations of these users. Findings may reveal that the customers achieved their goals much faster than expected. Perhaps they didn’t have the characteristics the company originally assumed they had.

Qualitative research identifies customer pain points, determines why a particular product might not yield the desired results, and tests possible solutions. It’s a helpful tool when you’re looking to develop and improve products and services. Understanding how your audience makes decisions can help you draw valuable conclusions in market research.

Learn more about qualitative research platforms

• Characteristics of qualitative research methods

Qualitative research involves collecting and evaluating non-numerical data (audio, video, and text) to deeply understand opinions, concepts, or experiences. It also includes data about lived experiences, emotions, and behavior with the meaning people add to it. 

Due to its softer manner, researchers express results more commonly in:

Video clips

Sound bites

Pull quotes

Here are the characteristics of qualitative research.

Real-time data

Qualitative research methods often collect data at the location where people encounter the product or company’s service. This ensures it’s as close to the authentic experience of its consumers as possible.

Many data sources

Qualitative researchers don't need to rely on a single source of data . They can gather different data types from sources like observations, interviews, and documents for better understanding.

Qualitative research techniques tend to break down complex problems into smaller, simpler pieces that focus on what the research intends to evaluate. The goal is to have a clear understanding of the unknown. That means you can uncover answers while leaving room for surprises and discoveries to emerge.

Raw information

Since qualitative research involves conversations, participants should be able to confide in the interviewer and give their honest opinions. Researchers should use qualitative interviewing techniques to establish trust and comfort in participants to facilitate authentic and pure reactions to products. That’s why you need to ensure the information you provide is accurate.

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• Types of qualitative research methods with examples

Qualitative research methods reveal your target audiences' behavior and perception of a particular situation. Its results are more detailed and descriptive, so you can easily draw inferences from the data.

Each qualitative research type has its purpose and might not be suitable for all projects. Before conducting a qualitative study, it's crucial to understand the various types of qualitative research methods and how they differ.

Let's look at each of the six types of qualitative research methods.

1. Phenomenological method

The phenomenological approach explores the experiences of a specific phenomenon (observable fact or event) in a person or group. These are “lived experiences.”

The method helps researchers better understand people's beliefs, attitudes, behavior, and experiences. In this method, you ask customers to describe their experiences as they perceive them. This approach recognizes there is no single objective reality; everyone experiences things differently.

Researchers usually set their assumptions aside to remove bias (bracketing) and focus on the participants’ experiences. 

While the outcome depends on the participants' points of view, researchers try to answer the following questions:

How do people experience this phenomenon?

How does it affect them?

What factors influence their experience?

This method uses information from interviews, observations, diary studies, or voice-of-customer sessions to determine a participant's feelings during a particular activity or event. During this research, it's vital to make your customers feel comfortable, so they share their honest experiences.

Your questions in phenomenological research should be free of closed-ended or leading questions. Closed-ended questions usually only require a simple one-word response and won’t tell the whole story or give you the actionable data you want to collect. 

Leading questions require your user to contradict what your question may imply. This usually results in polite and natural agreement rather than the honest response you need. In short, don’t ask them if they like a feature. Ask your user how they feel about it, either positive or negative, and let them direct the discussion from there.

You can use this method to determine your customer's purchasing behavior. For example, you can ask questions like, "Do you prefer red velvet cake or vanilla cake? Why?" The responses will depend on their experiences. The result of this research method can be useful when you want to improve your product's quality or target a different product to increase sales.

2. Ethnographic model

This model is an in-depth observation that studies your target audience in their natural environment. It involves collecting and analyzing data about people by watching them rather than interviewing them. Quite often, consumers may report using a particular product in one way, but observing could prove otherwise.

It requires researchers to adapt to the environment of their target audience. Since it could be any location, collecting data can be challenging. But this model helps you understand the challenges, cultures, settings, and motivations that occur by seeing it yourself. With well-executed ethnographic research, your company can uncover: 

Users' motivations behind using your product

How they’re using it

During what other activities are they using it

How they discovered it

And even why they stopped using it

All of these insights can help you build a more intuitive product experience that leaves consumers feeling heard and satisfied.

Companies that act on accurate ethnographic studies are often way ahead of their competitors since they have a clear idea of where their customers are and where they are going.

3. Grounded theory method

Sociologists Glaser and Strauss developed the grounded theory model in the 1960s. In this model, researchers collect, interpret, and analyze data to develop various theories regarding the research topic. Rather than establish theories before examining data, researchers develop theories after studying the data.

Researchers use this model in qualitative research to see what theories or questions arise from a given data set. They may group the drawn-out theories and analyze them further. Grounded theory needs careful content analysis since the emerging theories must be valid, else it can lead to lost insights and poor decision-making.

It is often a research method that builds on existing work. Data collection methods include interviews, observations, longitudinal studies , and diary studies.

4. Case study model

The case study model helps explain a particular element, family, person, business, or organization. It is common in fields like education and social sciences. Ways of collecting data in this model may include interviews since the research requires in-depth and real details. The researcher will ask questions to determine why a particular respondent acts the way they do.

For instance, a film streaming company might watch a family use their technology to determine their reaction to new services or products and what features could interest them.

5. Historical model

Historical studies involve identifying, locating, evaluating, and synthesizing data from the past. It doesn't only discover past events but tries to relate them to the present and future. 

For instance, you can analyze data from previous advertising campaigns and use it to conduct a new one. Or a music management company can look at the audience from a 2022 concert to plan future ones.

Historical research requires great skill. Researchers must analyze the data, look for trends or changes, or pinpoint any contradictions. You can ask questions to design your research strategy, like, "How has consumer preference changed over the years?"

Sometimes, historical data can collect irrelevant data. Let’s consider how airlines experienced so much turmoil during the pandemic. It’s possible the historical data isn’t relevant enough to gather useful data from in a post-pandemic world. 

6. Narrative model

The narrative method is one of the types of qualitative research methods that focuses on written and spoken words or visual representations by people. Here, stories become raw data.

Researchers evaluate people's lived experiences through questioning to determine issues they may face. This research method helps you understand what people think about your brand. You can use it to determine the various challenges your target audience faces on a personal narrative level.

• Qualitative research data collection

This is the process of obtaining information. Qualitative data collection involves obtaining non-numerical data. It provides researchers with detailed insights into why people make decisions. But to arrive at such conclusions, the collected data should be rich, holistic, and from participants that accurately represent your targeted audience.

Some ways to collect data in qualitative research include:

Participant observations

You collect data by watching other people's behavior closely and recording what you hear, see, or encounter. 

One-on-one interviews

This involves an open-ended conversation with your target audience. The interview can be via phone, email, or face-to-face.

In-depth surveys

This may involve distributing a questionnaire with open-ended questions.

Focus groups

Here, a moderator asks participants (usually 6–12 members) predetermined questions about your products, brand, or services. It's crucial to avoid yes-or-no questions to promote engagement.

Voice-of-customer

Here, the moderator comes up with a feature or product concept and brainstorms the idea with a customer. The customer plays an active role in shaping the concept to ensure the feature really would be a solution for them.

Card-sorting

This method involves index cards with written content about a given service or product. The moderator asks the participant to think out loud while organizing cards in ways that make sense to the user.

Diary studies

Diary studies require users to keep a journal or diary of specific experiences and their thoughts around them. These studies typically take longer to complete the data-gathering stage.

Regardless of the method you use for collecting qualitative data, it will generate a large amount of data. For example, if a researcher uses one-on-one discussions or a focus group to collect data, there will be video recordings or written notes to analyze. 

Diary study templates

• Qualitative research data analysis

Qualitative data analysis involves examining data to understand and derive meaning from it. It involves making notes, recording videos or audio, taking photos, or analyzing text documents.

Here are the steps involved in qualitative data analysis:

Prepare and organize your data: This could mean typing notes during sessions, including timestamps, or transcribing your audio.

Review and explore the data:  Check the data for repeated patterns or ideas that emerge.

Create codes for the data and assign them : Develop a set of codes to separate your data into categories and assign them.

Spot recurring themes : Link codes together into overarching, cohesive themes. 

Learn more about qualitative research data analysis software

• When to use qualitative research

Researchers use qualitative research methods to get factual data for in-depth insights. You can use qualitative research when you want to:

Develop a new product or generate an idea.

Understand the problem areas of your product or service thoroughly.

Improve your marketing strategy.

Understand your weaknesses and strengths according to your users.

Deeply explore potential consumers’ motivations, desires, and demographics to understand your company’s role within them.

Figure out how people perceive your brand, product, or services.

Stay well ahead of your competition by knowing your users better than they do.

Qualitative research helps brands understand the underlying motivations and reasons behind consumer behavior and decisions.

• Qualitative research methods vs. quantitative research methods

In a nutshell, qualitative research methods revolve around people's perspectives and their reasoning to solve the “why” and “how.” Quantitative research methods center on measurements and numbers to uncover what is happening and sometimes the timeline in which it happened. 

Together, both research methods help companies get an accurate and in-depth insight into a situation. It’s important to understand their significant differences to know when to employ each.

Here is a table to help you understand how both research methods differ.

What is the most common type of qualitative research?

A detailed interview is the most common type of qualitative research approach.

What is the most common form of qualitative interviewing?

A semi-structured interview is the most common form of qualitative interviewing. User testing is considered a qualitative interview in a one-on-one live environment.

What is the most common method used for qualitative data analysis?

Pattern matching is one of the commonest methods used for qualitative data analysis. Pattern matching involves forming a mental model to categorize all collected data into compartments to compare and evaluate.

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Qualitative Research: An Overview

• First Online: 24 April 2019

Cite this chapter

• Yanto Chandra 3 &
• Liang Shang 4  

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Qualitative research is one of the most commonly used types of research and methodology in the social sciences. Unfortunately, qualitative research is commonly misunderstood. In this chapter, we describe and explain the misconceptions surrounding qualitative research enterprise, why researchers need to care about when using qualitative research, the characteristics of qualitative research, and review the paradigms in qualitative research.

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Qualitative research is defined as the practice used to study things –– individuals and organizations and their reasons, opinions, and motivations, beliefs in their natural settings. It involves an observer (a researcher) who is located in the field , who transforms the world into a series of representations such as fieldnotes, interviews, conversations, photographs, recordings and memos (Denzin and Lincoln 2011 ). Many researchers employ qualitative research for exploratory purpose while others use it for ‘quasi’ theory testing approach. Qualitative research is a broad umbrella of research methodologies that encompasses grounded theory (Glaser and Strauss 2017 ; Strauss and Corbin 1990 ), case study (Flyvbjerg 2006 ; Yin 2003 ), phenomenology (Sanders 1982 ), discourse analysis (Fairclough 2003 ; Wodak and Meyer 2009 ), ethnography (Geertz 1973 ; Garfinkel 1967 ), and netnography (Kozinets 2002 ), among others. Qualitative research is often synonymous with ‘case study research’ because ‘case study’ primarily uses (but not always) qualitative data.

The quality standards or evaluation criteria of qualitative research comprises: (1) credibility (that a researcher can provide confidence in his/her findings), (2) transferability (that results are more plausible when transported to a highly similar contexts), (3) dependability (that errors have been minimized, proper documentation is provided), and (4) confirmability (that conclusions are internally consistent and supported by data) (see Lincoln and Guba 1985 ).

We classify research into a continuum of theory building — >   theory elaboration — >   theory testing . Theory building is also known as theory exploration. Theory elaboration refers to the use of qualitative data and a method to seek “confirmation” of the relationships among variables or processes or mechanisms of a social reality (Bartunek and Rynes 2015 ).

In the context of qualitative research, theory/ies usually refer(s) to conceptual model(s) or framework(s) that explain the relationships among a set of variables or processes that explain a social phenomenon. Theory or theories could also refer to general ideas or frameworks (e.g., institutional theory, emancipation theory, or identity theory) that are reviewed as background knowledge prior to the commencement of a qualitative research project.

For example, a qualitative research can ask the following question: “How can institutional change succeed in social contexts that are dominated by organized crime?” (Vaccaro and Palazzo 2015 ).

We have witnessed numerous cases in which committed positivist methodologists were asked to review qualitative papers, and they used a survey approach to assess the quality of an interpretivist work. This reviewers’ fallacy is dangerous and hampers the progress of a field of research. Editors must be cognizant of such fallacy and avoid it.

A social enterprises (SE) is an organization that combines social welfare and commercial logics (Doherty et al. 2014 ), or that uses business principles to address social problems (Mair and Marti 2006 ); thus, qualitative research that reports that ‘social impact’ is important for SEs is too descriptive and, arguably, tautological. It is not uncommon to see authors submitting purely descriptive papers to scholarly journals.

Some qualitative researchers have conducted qualitative work using primarily a checklist (ticking the boxes) to show the presence or absence of variables, as if it were a survey-based study. This is utterly inappropriate for a qualitative work. A qualitative work needs to show the richness and depth of qualitative findings. Nevertheless, it is acceptable to use such checklists as supplementary data if a study involves too many informants or variables of interest, or the data is too complex due to its longitudinal nature (e.g., a study that involves 15 cases observed and involving 59 interviews with 33 informants within a 7-year fieldwork used an excel sheet to tabulate the number of events that occurred as supplementary data to the main analysis; see Chandra 2017a , b ).

As mentioned earlier, there are different types of qualitative research. Thus, a qualitative researcher will customize the data collection process to fit the type of research being conducted. For example, for researchers using ethnography, the primary data will be in the form of photos and/or videos and interviews; for those using netnography, the primary data will be internet-based textual data. Interview data is perhaps the most common type of data used across all types of qualitative research designs and is often synonymous with qualitative research.

The purpose of qualitative research is to provide an explanation , not merely a description and certainly not a prediction (which is the realm of quantitative research). However, description is needed to illustrate qualitative data collected, and usually researchers describe their qualitative data by inserting a number of important “informant quotes” in the body of a qualitative research report.

We advise qualitative researchers to adhere to one approach to avoid any epistemological and ontological mismatch that may arise among different camps in qualitative research. For instance, mixing a positivist with a constructivist approach in qualitative research frequently leads to unnecessary criticism and even rejection from journal editors and reviewers; it shows a lack of methodological competence or awareness of one’s epistemological position.

Analytical generalization is not generalization to some defined population that has been sampled, but to a “theory” of the phenomenon being studied, a theory that may have much wider applicability than the particular case studied (Yin 2003 ).

There are different types of contributions. Typically, a researcher is expected to clearly articulate the theoretical contributions for a qualitative work submitted to a scholarly journal. Other types of contributions are practical (or managerial ), common for business/management journals, and policy , common for policy related journals.

There is ongoing debate on whether a template for qualitative research is desirable or necessary, with one camp of scholars (the pluralistic critical realists) that advocates a pluralistic approaches to qualitative research (“qualitative research should not follow a particular template or be prescriptive in its process”) and the other camps are advocating for some form of consensus via the use of particular approaches (e.g., the Eisenhardt or Gioia Approach, etc.). However, as shown in Table 1.1 , even the pluralistic critical realism in itself is a template and advocates an alternative form of consensus through the use of diverse and pluralistic approaches in doing qualitative research.

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Chandra, Y., Shang, L. (2019). Qualitative Research: An Overview. In: Qualitative Research Using R: A Systematic Approach. Springer, Singapore. https://doi.org/10.1007/978-981-13-3170-1_1

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Qualitative vs Quantitative Research Methods & Data Analysis

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The main difference between quantitative and qualitative research is the type of data they collect and analyze.

Quantitative data is information about quantities, and therefore numbers, and qualitative data is descriptive, and regards phenomenon which can be observed but not measured, such as language.

• Quantitative research collects numerical data and analyzes it using statistical methods. The aim is to produce objective, empirical data that can be measured and expressed numerically. Quantitative research is often used to test hypotheses, identify patterns, and make predictions.
• Qualitative research gathers non-numerical data (words, images, sounds) to explore subjective experiences and attitudes, often via observation and interviews. It aims to produce detailed descriptions and uncover new insights about the studied phenomenon.

On This Page:

What Is Qualitative Research?

Qualitative research is the process of collecting, analyzing, and interpreting non-numerical data, such as language. Qualitative research can be used to understand how an individual subjectively perceives and gives meaning to their social reality.

Qualitative data is non-numerical data, such as text, video, photographs, or audio recordings. This type of data can be collected using diary accounts or in-depth interviews and analyzed using grounded theory or thematic analysis.

Qualitative research is multimethod in focus, involving an interpretive, naturalistic approach to its subject matter. This means that qualitative researchers study things in their natural settings, attempting to make sense of, or interpret, phenomena in terms of the meanings people bring to them. Denzin and Lincoln (1994, p. 2)

Interest in qualitative data came about as the result of the dissatisfaction of some psychologists (e.g., Carl Rogers) with the scientific study of psychologists such as behaviorists (e.g., Skinner ).

Since psychologists study people, the traditional approach to science is not seen as an appropriate way of carrying out research since it fails to capture the totality of human experience and the essence of being human.  Exploring participants’ experiences is known as a phenomenological approach (re: Humanism ).

Qualitative research is primarily concerned with meaning, subjectivity, and lived experience. The goal is to understand the quality and texture of people’s experiences, how they make sense of them, and the implications for their lives.

Qualitative research aims to understand the social reality of individuals, groups, and cultures as nearly as possible as participants feel or live it. Thus, people and groups are studied in their natural setting.

Some examples of qualitative research questions are provided, such as what an experience feels like, how people talk about something, how they make sense of an experience, and how events unfold for people.

Research following a qualitative approach is exploratory and seeks to explain ‘how’ and ‘why’ a particular phenomenon, or behavior, operates as it does in a particular context. It can be used to generate hypotheses and theories from the data.

Qualitative Methods

There are different types of qualitative research methods, including diary accounts, in-depth interviews , documents, focus groups , case study research , and ethnography .

The results of qualitative methods provide a deep understanding of how people perceive their social realities and in consequence, how they act within the social world.

The researcher has several methods for collecting empirical materials, ranging from the interview to direct observation, to the analysis of artifacts, documents, and cultural records, to the use of visual materials or personal experience. Denzin and Lincoln (1994, p. 14)

Here are some examples of qualitative data:

Interview transcripts : Verbatim records of what participants said during an interview or focus group. They allow researchers to identify common themes and patterns, and draw conclusions based on the data. Interview transcripts can also be useful in providing direct quotes and examples to support research findings.

Observations : The researcher typically takes detailed notes on what they observe, including any contextual information, nonverbal cues, or other relevant details. The resulting observational data can be analyzed to gain insights into social phenomena, such as human behavior, social interactions, and cultural practices.

Unstructured interviews : generate qualitative data through the use of open questions.  This allows the respondent to talk in some depth, choosing their own words.  This helps the researcher develop a real sense of a person’s understanding of a situation.

Diaries or journals : Written accounts of personal experiences or reflections.

Notice that qualitative data could be much more than just words or text. Photographs, videos, sound recordings, and so on, can be considered qualitative data. Visual data can be used to understand behaviors, environments, and social interactions.

Qualitative Data Analysis

Qualitative research is endlessly creative and interpretive. The researcher does not just leave the field with mountains of empirical data and then easily write up his or her findings.

Qualitative interpretations are constructed, and various techniques can be used to make sense of the data, such as content analysis, grounded theory (Glaser & Strauss, 1967), thematic analysis (Braun & Clarke, 2006), or discourse analysis .

For example, thematic analysis is a qualitative approach that involves identifying implicit or explicit ideas within the data. Themes will often emerge once the data has been coded .

Key Features

• Events can be understood adequately only if they are seen in context. Therefore, a qualitative researcher immerses her/himself in the field, in natural surroundings. The contexts of inquiry are not contrived; they are natural. Nothing is predefined or taken for granted.
• Qualitative researchers want those who are studied to speak for themselves, to provide their perspectives in words and other actions. Therefore, qualitative research is an interactive process in which the persons studied teach the researcher about their lives.
• The qualitative researcher is an integral part of the data; without the active participation of the researcher, no data exists.
• The study’s design evolves during the research and can be adjusted or changed as it progresses. For the qualitative researcher, there is no single reality. It is subjective and exists only in reference to the observer.
• The theory is data-driven and emerges as part of the research process, evolving from the data as they are collected.

Limitations of Qualitative Research

• Because of the time and costs involved, qualitative designs do not generally draw samples from large-scale data sets.
• The problem of adequate validity or reliability is a major criticism. Because of the subjective nature of qualitative data and its origin in single contexts, it is difficult to apply conventional standards of reliability and validity. For example, because of the central role played by the researcher in the generation of data, it is not possible to replicate qualitative studies.
• Also, contexts, situations, events, conditions, and interactions cannot be replicated to any extent, nor can generalizations be made to a wider context than the one studied with confidence.
• The time required for data collection, analysis, and interpretation is lengthy. Analysis of qualitative data is difficult, and expert knowledge of an area is necessary to interpret qualitative data. Great care must be taken when doing so, for example, looking for mental illness symptoms.

Advantages of Qualitative Research

• Because of close researcher involvement, the researcher gains an insider’s view of the field. This allows the researcher to find issues that are often missed (such as subtleties and complexities) by the scientific, more positivistic inquiries.
• Qualitative descriptions can be important in suggesting possible relationships, causes, effects, and dynamic processes.
• Qualitative analysis allows for ambiguities/contradictions in the data, which reflect social reality (Denscombe, 2010).
• Qualitative research uses a descriptive, narrative style; this research might be of particular benefit to the practitioner as she or he could turn to qualitative reports to examine forms of knowledge that might otherwise be unavailable, thereby gaining new insight.

What Is Quantitative Research?

Quantitative research involves the process of objectively collecting and analyzing numerical data to describe, predict, or control variables of interest.

The goals of quantitative research are to test causal relationships between variables , make predictions, and generalize results to wider populations.

Quantitative researchers aim to establish general laws of behavior and phenomenon across different settings/contexts. Research is used to test a theory and ultimately support or reject it.

Quantitative Methods

Experiments typically yield quantitative data, as they are concerned with measuring things.  However, other research methods, such as controlled observations and questionnaires , can produce both quantitative information.

For example, a rating scale or closed questions on a questionnaire would generate quantitative data as these produce either numerical data or data that can be put into categories (e.g., “yes,” “no” answers).

Experimental methods limit how research participants react to and express appropriate social behavior.

Findings are, therefore, likely to be context-bound and simply a reflection of the assumptions that the researcher brings to the investigation.

There are numerous examples of quantitative data in psychological research, including mental health. Here are a few examples:

Another example is the Experience in Close Relationships Scale (ECR), a self-report questionnaire widely used to assess adult attachment styles .

The ECR provides quantitative data that can be used to assess attachment styles and predict relationship outcomes.

Neuroimaging data : Neuroimaging techniques, such as MRI and fMRI, provide quantitative data on brain structure and function.

This data can be analyzed to identify brain regions involved in specific mental processes or disorders.

For example, the Beck Depression Inventory (BDI) is a clinician-administered questionnaire widely used to assess the severity of depressive symptoms in individuals.

The BDI consists of 21 questions, each scored on a scale of 0 to 3, with higher scores indicating more severe depressive symptoms. 

Quantitative Data Analysis

Statistics help us turn quantitative data into useful information to help with decision-making. We can use statistics to summarize our data, describing patterns, relationships, and connections. Statistics can be descriptive or inferential.

Descriptive statistics help us to summarize our data. In contrast, inferential statistics are used to identify statistically significant differences between groups of data (such as intervention and control groups in a randomized control study).

• Quantitative researchers try to control extraneous variables by conducting their studies in the lab.
• The research aims for objectivity (i.e., without bias) and is separated from the data.
• The design of the study is determined before it begins.
• For the quantitative researcher, the reality is objective, exists separately from the researcher, and can be seen by anyone.
• Research is used to test a theory and ultimately support or reject it.

Limitations of Quantitative Research

• Context: Quantitative experiments do not take place in natural settings. In addition, they do not allow participants to explain their choices or the meaning of the questions they may have for those participants (Carr, 1994).
• Researcher expertise: Poor knowledge of the application of statistical analysis may negatively affect analysis and subsequent interpretation (Black, 1999).
• Variability of data quantity: Large sample sizes are needed for more accurate analysis. Small-scale quantitative studies may be less reliable because of the low quantity of data (Denscombe, 2010). This also affects the ability to generalize study findings to wider populations.
• Confirmation bias: The researcher might miss observing phenomena because of focus on theory or hypothesis testing rather than on the theory of hypothesis generation.

Advantages of Quantitative Research

• Scientific objectivity: Quantitative data can be interpreted with statistical analysis, and since statistics are based on the principles of mathematics, the quantitative approach is viewed as scientifically objective and rational (Carr, 1994; Denscombe, 2010).
• Useful for testing and validating already constructed theories.
• Rapid analysis: Sophisticated software removes much of the need for prolonged data analysis, especially with large volumes of data involved (Antonius, 2003).
• Replication: Quantitative data is based on measured values and can be checked by others because numerical data is less open to ambiguities of interpretation.
• Hypotheses can also be tested because of statistical analysis (Antonius, 2003).

Antonius, R. (2003). Interpreting quantitative data with SPSS . Sage.

Black, T. R. (1999). Doing quantitative research in the social sciences: An integrated approach to research design, measurement and statistics . Sage.

Braun, V. & Clarke, V. (2006). Using thematic analysis in psychology . Qualitative Research in Psychology , 3, 77–101.

Carr, L. T. (1994). The strengths and weaknesses of quantitative and qualitative research : what method for nursing? Journal of advanced nursing, 20(4) , 716-721.

Denscombe, M. (2010). The Good Research Guide: for small-scale social research. McGraw Hill.

Denzin, N., & Lincoln. Y. (1994). Handbook of Qualitative Research. Thousand Oaks, CA, US: Sage Publications Inc.

Glaser, B. G., Strauss, A. L., & Strutzel, E. (1968). The discovery of grounded theory; strategies for qualitative research. Nursing research, 17(4) , 364.

Minichiello, V. (1990). In-Depth Interviewing: Researching People. Longman Cheshire.

Punch, K. (1998). Introduction to Social Research: Quantitative and Qualitative Approaches. London: Sage

Further Information

• Mixed methods research
• Designing qualitative research
• Methods of data collection and analysis
• Introduction to quantitative and qualitative research
• Checklists for improving rigour in qualitative research: a case of the tail wagging the dog?
• Qualitative research in health care: Analysing qualitative data
• Qualitative data analysis: the framework approach
• Using the framework method for the analysis of
• Qualitative data in multi-disciplinary health research
• Content Analysis
• Grounded Theory
• Thematic Analysis

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• 1 University of Nebraska Medical Center
• 2 GDB Research and Statistical Consulting
• 3 GDB Research and Statistical Consulting/McLaren Macomb Hospital
• PMID: 29262162
• Bookshelf ID: NBK470395

Qualitative research is a type of research that explores and provides deeper insights into real-world problems. Instead of collecting numerical data points or intervening or introducing treatments just like in quantitative research, qualitative research helps generate hypothenar to further investigate and understand quantitative data. Qualitative research gathers participants' experiences, perceptions, and behavior. It answers the hows and whys instead of how many or how much. It could be structured as a standalone study, purely relying on qualitative data, or part of mixed-methods research that combines qualitative and quantitative data. This review introduces the readers to some basic concepts, definitions, terminology, and applications of qualitative research.

Qualitative research, at its core, asks open-ended questions whose answers are not easily put into numbers, such as "how" and "why." Due to the open-ended nature of the research questions, qualitative research design is often not linear like quantitative design. One of the strengths of qualitative research is its ability to explain processes and patterns of human behavior that can be difficult to quantify. Phenomena such as experiences, attitudes, and behaviors can be complex to capture accurately and quantitatively. In contrast, a qualitative approach allows participants themselves to explain how, why, or what they were thinking, feeling, and experiencing at a particular time or during an event of interest. Quantifying qualitative data certainly is possible, but at its core, qualitative data is looking for themes and patterns that can be difficult to quantify, and it is essential to ensure that the context and narrative of qualitative work are not lost by trying to quantify something that is not meant to be quantified.

However, while qualitative research is sometimes placed in opposition to quantitative research, where they are necessarily opposites and therefore "compete" against each other and the philosophical paradigms associated with each other, qualitative and quantitative work are neither necessarily opposites, nor are they incompatible. While qualitative and quantitative approaches are different, they are not necessarily opposites and certainly not mutually exclusive. For instance, qualitative research can help expand and deepen understanding of data or results obtained from quantitative analysis. For example, say a quantitative analysis has determined a correlation between length of stay and level of patient satisfaction, but why does this correlation exist? This dual-focus scenario shows one way in which qualitative and quantitative research could be integrated.

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What is Qualitative Research Design?

Qualitative research design is defined as a systematic and flexible approach to conducting research that focuses on understanding and interpreting the complexity of human phenomena. 

Unlike quantitative research, which seeks to measure and quantify variables, qualitative research is concerned with exploring the underlying meanings, patterns, and perspectives that shape individuals’ experiences and behaviors. This type of research design is particularly useful when studying social and cultural phenomena, as it allows researchers to delve deeply into the context and nuances of a particular subject.

In qualitative research, data is often collected through methods such as interviews, focus groups, participant observation, and document analysis. These methods aim to gather rich, detailed information that can provide insights into the subjective experiences of individuals or groups. 

Researchers employing qualitative design are often interested in exploring social processes, cultural norms, and the lived experiences of participants. The emphasis is on understanding the depth and context of the phenomena under investigation, rather than generating statistical generalizations.

One key characteristic of qualitative research design is its iterative nature. The research process is dynamic and may evolve as new insights emerge. Researchers continually engage with the data, refining their questions and methods based on ongoing analysis. 

This flexibility allows for a more organic and responsive exploration of the research topic, making it well-suited for complex and multifaceted inquiries.

Qualitative research design also involves careful consideration of ethical concerns, as researchers often work closely with participants to gather personal and sensitive information. 

Establishing trust, maintaining confidentiality, and ensuring participants’ autonomy are critical aspects of ethical practice in qualitative research. In summary, qualitative research design is a holistic and interpretive approach that prioritizes understanding the intricacies of human experience, offering depth and context to our comprehension of social and cultural phenomena.

Key Characteristics of Qualitative Research Design

Qualitative research design is characterized by several key features that distinguish it from quantitative approaches. Here are some of the essential characteristics:

• Open-ended Nature: Qualitative research is open-ended and flexible, allowing for the exploration of complex social phenomena without preconceived hypotheses. Researchers often start with broad questions and adapt their focus based on emerging insights.
• Rich Descriptions: Qualitative research emphasizes rich and detailed descriptions of the subject under investigation. This depth helps capture the context, nuances, and subtleties of human experiences, behaviors, and social phenomena.
• Subjective Understanding: Qualitative researchers acknowledge the role of the researcher in shaping the study. The subjective interpretations and perspectives of both researchers and participants are considered valuable for understanding the phenomena being studied.
• Interpretive Approach: Rather than seeking universal laws or generalizations, qualitative research aims to interpret and make sense of the meanings and patterns inherent in the data. Interpretation is often context-dependent and involves understanding the social and cultural context in which the study takes place.
• Non-probability Sampling: Qualitative studies typically use non-probability sampling methods, such as purposeful or snowball sampling, to select participants deliberately chosen for their relevance to the research question. Sample sizes are often small but information-rich, allowing for a deep understanding of the selected cases.
• Inductive Reasoning: Qualitative data analysis is often inductive, meaning that it involves identifying patterns, themes, and categories that emerge from the data itself. Researchers let the data shape the analysis, rather than fitting it into preconceived categories.
• Coding and Categorization: Researchers use coding techniques to systematically organize and categorize data. This involves assigning labels or codes to segments of data based on recurring themes or patterns.
• Flexible Design: Qualitative research design is adaptable and allows for changes in research questions, methods, and strategies as the study progresses. This flexibility accommodates the evolving nature of the research process.
• Iterative Nature: Researchers engage in an iterative process of data collection, analysis, and refinement. As new insights emerge, researchers may revisit previous stages of the research, leading to a deeper and more nuanced understanding of the subject.

By embracing these key characteristics, qualitative research design offers a holistic and contextualized approach to studying the complexities of human behavior, culture, and social phenomena.

Key Components of Qualitative Research Design

Qualitative research design involves several key components that shape the overall framework and methodology of the study. These components help guide researchers in conducting in-depth investigations into the complexities of human experiences, behaviors, and social phenomena. Here are the key components of qualitative research design:

• Central Inquiry: Qualitative research begins with a well-defined central research question or objective. This question guides the entire study and determines the focus of data collection and analysis. The question is often broad and open-ended to allow for exploration and discovery.
• Rationale: Researchers provide a clear rationale for why the study is being conducted, outlining its significance and relevance. This may involve identifying gaps in existing literature, addressing practical problems, or contributing to theoretical debates.
• Theoretical Framework: Qualitative studies often draw on existing theories or conceptual frameworks to guide their inquiry. The theoretical lens helps shape the research design and provides a basis for interpreting findings.
• Study Design: Researchers decide on the overall approach to the study, whether it’s a case study, ethnography, grounded theory, phenomenology, or another qualitative design. The choice depends on the research question and the nature of the phenomenon under investigation.
• Sampling Strategy: Qualitative research employs purposeful or theoretical sampling to select participants who can provide rich and relevant information related to the research question. Sampling decisions are made to ensure diversity and depth in the data.
• Interviews: In-depth interviews are a common method in qualitative research. These interviews are typically semi-structured, allowing for flexibility while ensuring key topics are covered.
• Observation: Researchers may engage in direct observation of participants in natural settings. This can involve participant observation, where the researcher becomes part of the environment, or non-participant observation, where the researcher remains separate.
• Document Analysis: Researchers analyze existing documents, artifacts, or texts relevant to the study, such as diaries, letters, organizational records, or media content.
• Thematic Analysis: Researchers identify and analyze recurring themes or patterns in the data. This involves coding and categorizing data to uncover underlying meanings and concepts.
• Constant Comparative Analysis: Common in grounded theory, this method involves comparing data as it is collected, allowing researchers to refine categories and theories iteratively.
• Narrative Analysis: Focuses on the stories people tell, examining the structure and content of narratives to understand the meaning-making process.
• Informed Consent: Researchers obtain informed consent from participants, explaining the purpose of the study, potential risks, and ensuring participants have the right to withdraw at any time.
• Confidentiality and Anonymity: Researchers take measures to protect the privacy of participants by ensuring that their identities and personal information are kept confidential or anonymized.
• Credibility: Establishing credibility involves demonstrating that the study accurately represents participants’ perspectives. Techniques such as member checking, peer debriefing, and prolonged engagement contribute to credibility.
• Transferability: Researchers aim to make the study findings applicable to similar contexts. Detailed descriptions and thick descriptions enhance the transferability of qualitative research.
• Dependability and Confirmability: Ensuring dependability involves maintaining consistency in data collection and analysis, while confirmability ensures that findings are rooted in the data rather than researcher bias.
• Reflexivity: Researchers acknowledge their role in shaping the study and consider how their background, experiences, and biases may influence the research process and interpretation of findings. Reflexivity enhances transparency and the researcher’s self-awareness.

By carefully considering and integrating these key components, qualitative researchers can design studies that yield rich, contextually grounded insights into the social phenomena they aim to explore.

Types of Qualitative Research Design

Qualitative research design encompasses various approaches, each suited to different research questions and objectives. Here are some common types of qualitative research designs:

• Focus: Ethnography involves immersing the researcher in the natural environment of the participants to observe and understand their behaviors, practices, and cultural context.
• Data Collection: Researchers often use participant observation, interviews, and document analysis to gather data.
• Example: An anthropologist immersed in a remote tribe might live with the community for an extended period, participating in their daily activities, conducting interviews, and documenting observations. By doing so, the researcher gains a deep understanding of the tribe’s cultural practices, social relationships, and the significance of rituals in their way of life.
• Focus: Phenomenology explores the lived experiences of individuals to uncover the essence of a phenomenon.
• Data Collection: In-depth interviews and sometimes participant observation are common methods.
• Purpose: It seeks to understand the subjective meaning individuals attribute to an experience.
• In a study on the lived experiences of cancer survivors, researchers might conduct in-depth interviews to explore the subjective meaning individuals attach to their diagnosis, treatment, and recovery. Phenomenology seeks to uncover the essence of these experiences, capturing the emotional, psychological, and social dimensions that shape survivors’ perspectives on their journey through cancer.
• Focus: Grounded theory aims to develop a theory grounded in the data, allowing patterns and concepts to emerge organically.
• Data Collection: It involves constant comparative analysis of interviews or observations, with coding and categorization.
• Purpose: This approach is used when researchers want to generate theories or concepts based on the data itself.
• Research on retirement transitions using grounded theory might involve interviewing retirees from various backgrounds. Through constant comparison and iterative analysis, researchers may identify emerging themes and categories, ultimately developing a theory that explains the commonalities and variations in retirees’ experiences as they navigate this life stage.
• Focus: Case studies delve deeply into a specific case or context to understand it in detail.
• Data Collection: Multiple sources of data, such as interviews, observations, and documents, are used to provide a comprehensive view.
• Purpose: Case studies are useful for exploring complex phenomena within their real-life context.
• A case study on a company’s crisis response could involve a detailed examination of communication strategies, decision-making processes, and the organizational dynamics during a specific crisis. By analyzing the case in-depth, researchers gain insights into how the company’s actions and decisions influenced the outcome of the crisis and what lessons can be learned for future situations.
• Focus: Narrative research examines the stories people tell to understand how individuals construct meaning and identity.
• Data Collection: It involves collecting and analyzing narratives through interviews, personal accounts, or written documents.
• Purpose: Narrative research is often used to explore personal or cultural stories and their implications.
• Examining the life stories of refugees may involve collecting and analyzing personal narratives through interviews or written accounts. Researchers explore how displacement has shaped the refugees’ identities, relationships, and perceptions of home, providing a nuanced understanding of their experiences through the lens of storytelling.
• Focus: Action research involves collaboration between researchers and participants to identify and solve practical problems.
• Data Collection: Researchers collect data through cycles of planning, acting, observing, and reflecting.
• Purpose: It is geared towards facilitating positive change in a particular context or community.
• In an educational setting, action research might involve teachers and researchers collaborating to address a specific classroom challenge. Through cycles of planning, implementing interventions, and reflecting, the aim is to improve teaching practices and student learning outcomes, with the findings contributing to both practical solutions and the broader understanding of effective pedagogy.
• Focus: Content analysis examines the content of written, visual, or audio materials to identify patterns or themes.
• Data Collection: Researchers systematically analyze texts, images, or media content using coding and categorization.
• Purpose: It is often used to study communication, media, or cultural artifacts.
• A content analysis of news articles covering a specific social issue, such as climate change, could involve systematically coding and categorizing language and themes. This approach allows researchers to identify patterns in media discourse, explore public perceptions, and understand how the issue is framed in the media.
• Focus: Critical ethnography combines ethnographic methods with a critical perspective to examine power structures and social inequalities.
• Data Collection: Researchers engage in participant observation, interviews, and document analysis with a focus on social justice issues.
• Purpose: This approach aims to explore and challenge existing power dynamics and social structures.
• A critical ethnography examining gender dynamics in a workplace might involve observing daily interactions, conducting interviews, and analyzing policies. Researchers, guided by a critical perspective, aim to uncover power imbalances, stereotypes, and systemic inequalities within the organizational culture, contributing to a deeper understanding of gender dynamics in the workplace.
• Focus: Similar to grounded theory, constructivist grounded theory acknowledges the role of the researcher in shaping interpretations.
• Data Collection: It involves a flexible approach to data collection, including interviews, observations, or documents.
• Purpose: This approach recognizes the co-construction of meaning between researchers and participants.
• In a study on the experiences of individuals with chronic illness, researchers employing constructivist grounded theory might engage in open-ended interviews and data collection. The focus is on co-constructing meanings with participants, acknowledging the dynamic relationship between the researcher and those being studied, ultimately leading to a theory that reflects the collaborative nature of knowledge creation.

These qualitative research designs offer diverse methods for exploring and understanding the complexities of human experiences, behaviors, and social phenomena. The choice of design depends on the research question, the context of the study, and the desired depth of understanding.

Best practices for Qualitative Research Design

Qualitative research design requires careful planning and execution to ensure the credibility, reliability, and richness of the findings. Here are some best practices to consider when designing qualitative research:

• Clearly articulate the research questions or objectives to guide the study. Ensure they are specific, open-ended, and aligned with the qualitative research approach.
• Select a qualitative research design that aligns with the research questions and objectives. Consider approaches such as ethnography, phenomenology, grounded theory, or case study based on the nature of the study.
• Conduct a comprehensive literature review to understand existing theories, concepts, and research related to the study. This helps situate the research within the broader scholarly context.
• Use purposeful or theoretical sampling to select participants who can provide rich information related to the research questions. Aim for diversity in participants to capture a range of perspectives.
• Clearly outline the data collection methods, such as interviews, observations, or document analysis. Develop detailed protocols, guides, or questionnaires to maintain consistency across data collection sessions.
• Prioritize building trust and rapport with participants. Clearly communicate the study’s purpose, obtain informed consent, and establish a comfortable environment for open and honest discussions.
• Adhere to ethical guidelines throughout the research process. Protect participant confidentiality, respect their autonomy, and obtain ethical approval from relevant review boards.
• Pilot the data collection instruments and procedures with a small sample to identify and address any ambiguities, refine questions, and enhance the overall quality of data collection.
• Use a systematic approach to analyze data, such as thematic analysis, constant comparison, or narrative analysis. Maintain transparency in the coding process, and consider inter-coder reliability if multiple researchers are involved.
• Acknowledge and document the researcher’s background, biases, and perspectives. Practice reflexivity by continually reflecting on how the researcher’s positionality may influence the study.
• Enhance the credibility of findings by using multiple data sources and methods. Triangulation helps validate results and provides a more comprehensive understanding of the research topic.
• Consider member checking, where researchers share preliminary findings with participants to validate interpretations. This process enhances the credibility and trustworthiness of the study.
• Keep a detailed journal documenting decisions, reflections, and insights throughout the research process. This journal helps provide transparency and can contribute to the rigor of the study.
• Aim for data saturation, the point at which new data no longer provide additional insights. Saturation ensures thorough exploration of the research questions and increases the robustness of the findings.
• Clearly document the research process, from design to findings. Provide a detailed and transparent account of the study methodology, facilitating the reproducibility and evaluation of the research.

By incorporating these best practices, qualitative researchers can enhance the rigor, credibility, and relevance of their studies, ultimately contributing valuable insights to the field.

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Qualitative Research

September 2022

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The purpose of this webinar is to provide practical guidance to help researchers carry out IPA studies which take advantage of the strengths and potential for flexibility within the approach.

This program does not offer CE credit.

Sheryl L. Chatfield, PhD

Associate professor, College of Public Health; Co-coordinator, Graduate Certificate in Qualitative Research, Kent State University, Kent, Ohio

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Emphasizes the basics of classic grounded theory and shows how the original tenets of the method guide the procedures.

Describes how qualitative evaluation can make a vital contribution to every stage of developing and optimizing an intervention.

Reviews four different strategies for integrating qualitative and quantitative data or results that invite a more instrumental role for a qualitative inquiry in contributing analytical insight.

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Qualitative Interviewing and Data Analysis

Key information.

This course is designed to give students hands ‐ on practice gathering qualitative data, particularly using digitally ‐ mediated methods. Secondly, the course provides students with the knowledge and skills to analyse various types of qualitative data analysis (e.g. text, photos, videos) collected from both online and offline settings. Students will gain familiarity with techniques for using a variety of Internet-related methods, and will understand their challenges.  

This course is designed to give students experience analysing qualitative data, and to give them a conceptual understanding of the reasons for using qualitative analytic approaches, the limits of the techniques they will be using, and the opportunities and challenges unique to qualitative social research methods and the Internet. Each week, students will develop their conceptual understanding and analysis skills via the discussion of key academic texts and through working with authentic qualitative data. Sessions will require the students to work with and analyse the data they have collected, using appropriate methods and software.  

 Learning Objectives

• Understand the epistemological underpinnings of digital research interviews;  
• Apply a critical and theoretically informed approach to all stages of the interview process for a range of research topics with different populations;  
• Acquire interviewing skills in a range of digitally mediated settings;  
• Understand the ethical issues and potential challenges that may emerge when conducting digital interviews and how these can be addressed.  
• Describe various approaches to interpretation of qualitative data;  
• Learn about different qualitative analysis software options in order to identify a suitable package that meets the specific analytical needs of their research projects;  
• Use qualitative analysis software to assist in organising and managing qualitative data;  
• Develop their analysis skills and learn how qualitative data analysis works in practice;  
• Develop coding schemes corresponding to the theoretical orientation, research questions and analytical strategy of their final assignment for the course;  
• Apply analytic techniques to qualitative data, and write a paper based on that analysis.  

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Associate Professor in AI and Society

Ekaterina Hertog is an Associate Professor of AI and Society at Oxford Internet Institute and Institute for Ethics in AI. She studies how the rising digitalisation is reshaping private lives across the world.

Dr Gemma Newlands

Departmental Research Lecturer in AI & Work

Gemma Newlands is a Departmental Research Lecturer in AI & Work. As an organisational sociologist, her research explores the impact of artificial intelligence on work and organisations.

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Choosing a Qualitative Research Approach

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Editor's Note: The online version of this article contains a list of further reading resources and the authors' professional information .

The Challenge

Educators often pose questions about qualitative research. For example, a program director might say: “I collect data from my residents about their learning experiences in a new longitudinal clinical rotation. If I want to know about their learning experiences, should I use qualitative methods? I have been told that there are many approaches from which to choose. Someone suggested that I use grounded theory, but how do I know this is the best approach? Are there others?”

What Is Known

Qualitative research is the systematic inquiry into social phenomena in natural settings. These phenomena can include, but are not limited to, how people experience aspects of their lives, how individuals and/or groups behave, how organizations function, and how interactions shape relationships. In qualitative research, the researcher is the main data collection instrument. The researcher examines why events occur, what happens, and what those events mean to the participants studied. 1 , 2

Qualitative research starts from a fundamentally different set of beliefs—or paradigms—than those that underpin quantitative research. Quantitative research is based on positivist beliefs that there is a singular reality that can be discovered with the appropriate experimental methods. Post-positivist researchers agree with the positivist paradigm, but believe that environmental and individual differences, such as the learning culture or the learners' capacity to learn, influence this reality, and that these differences are important. Constructivist researchers believe that there is no single reality, but that the researcher elicits participants' views of reality. 3 Qualitative research generally draws on post-positivist or constructivist beliefs.

Qualitative scholars develop their work from these beliefs—usually post-positivist or constructivist—using different approaches to conduct their research. In this Rip Out, we describe 3 different qualitative research approaches commonly used in medical education: grounded theory, ethnography, and phenomenology. Each acts as a pivotal frame that shapes the research question(s), the method(s) of data collection, and how data are analyzed. 4 , 5

Choosing a Qualitative Approach

Before engaging in any qualitative study, consider how your views about what is possible to study will affect your approach. Then select an appropriate approach within which to work. Alignment between the belief system underpinning the research approach, the research question, and the research approach itself is a prerequisite for rigorous qualitative research. To enhance the understanding of how different approaches frame qualitative research, we use this introductory challenge as an illustrative example.

The clinic rotation in a program director's training program was recently redesigned as a longitudinal clinical experience. Resident satisfaction with this rotation improved significantly following implementation of the new longitudinal experience. The program director wants to understand how the changes made in the clinic rotation translated into changes in learning experiences for the residents.

Qualitative research can support this program director's efforts. Qualitative research focuses on the events that transpire and on outcomes of those events from the perspectives of those involved. In this case, the program director can use qualitative research to understand the impact of the new clinic rotation on the learning experiences of residents. The next step is to decide which approach to use as a frame for the study.

The table lists the purpose of 3 commonly used approaches to frame qualitative research. For each frame, we provide an example of a research question that could direct the study and delineate what outcomes might be gained by using that particular approach.

Methodology Overview

How You Can Start TODAY

• 1 Examine the foundations of the existing literature: As part of the literature review, make note of what is known about the topic and which approaches have been used in prior studies. A decision should be made to determine the extent to which the new study is exploratory and the extent to which findings will advance what is already known about the topic.
• 2 Find a qualitatively skilled collaborator: If you are interested in doing qualitative research, you should consult with a qualitative expert. Be prepared to talk to the qualitative scholar about what you would like to study and why . Furthermore, be ready to describe the literature to date on the topic (remember, you are asking for this person's expertise regarding qualitative approaches—he or she won't necessarily have content expertise). Qualitative research must be designed and conducted with rigor (rigor will be discussed in Rip Out No. 8 of this series). Input from a qualitative expert will ensure that rigor is employed from the study's inception.
• 3 Consider the approach: With a literature review completed and a qualitatively skilled collaborator secured, it is time to decide which approach would be best suited to answering the research question. Questions to consider when weighing approaches might include the following:
• • Will my findings contribute to the creation of a theoretical model to better understand the area of study? ( grounded theory )
• • Will I need to spend an extended amount of time trying to understand the culture and process of a particular group of learners in their natural context? ( ethnography )
• • Is there a particular phenomenon I want to better understand/describe? ( phenomenology )

What You Can Do LONG TERM

• 1 Develop your qualitative research knowledge and skills : A basic qualitative research textbook is a valuable investment to learn about qualitative research (further reading is provided as online supplemental material). A novice qualitative researcher will also benefit from participating in a massive online open course or a mini-course (often offered by professional organizations or conferences) that provides an introduction to qualitative research. Most of all, collaborating with a qualitative researcher can provide the support necessary to design, execute, and report on the study.
• 2 Undertake a pilot study: After learning about qualitative methodology, the next best way to gain expertise in qualitative research is to try it in a small scale pilot study with the support of a qualitative expert. Such application provides an appreciation for the thought processes that go into designing a study, analyzing the data, and reporting on the findings. Alternatively, if you have the opportunity to work on a study led by a qualitative expert, take it! The experience will provide invaluable opportunities for learning how to engage in qualitative research.

Supplementary Material

The views expressed in this article are those of the authors and do not necessarily reflect the official policy or position of the Uniformed Services University of the Health Sciences, the Department of the Navy, the Department of Defense, or the US government.

References and Resources for Further Reading

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Speaker 1: In this video, we're going to unpack the oftentimes misunderstood topic of qualitative content analysis. We'll explain what it is, discuss its strengths and weaknesses, and look at when to use this analysis method. By the end of this video, you'll have a solid big picture view of content analysis so that you can make a well-informed decision for your project. By the way, if you're currently working on a dissertation, thesis, or research project, be sure to grab our free dissertation templates to help fast-track your write-up. These tried and tested templates provide a detailed roadmap to guide you through each chapter, section by section. If that sounds helpful, you can find the link in the description below. So, what exactly is content analysis? Well, at the simplest level, content analysis is a qualitative analysis method that focuses on analyzing recorded communication taken from artifacts. For example, extracts from books, newspaper articles, interviews, audio and video recordings, or even blogs. Importantly, content analysis can be used on both primary and secondary data. In other words, data you collected yourself or data that was already in existence. This makes it quite a flexible qualitative analysis method as you have more choices in terms of data sources. By the way, if you're new to qualitative analysis, be sure to check out our primer video up here. Now, let's go a little deeper. At the highest level, there are two types of content analysis, or rather, two ways to perform content analysis. These are conceptual content analysis and relational content analysis. These two approaches are quite different in terms of how they work, so let's take a look at each of them. First up is conceptual content analysis. In this case, the analysis is focused on the explicit data. You look at the actual appearance of particular words and phrases without offering interpretation of them. So, the main concern here is the frequency of words and phrases. In other words, the number of times they appear in the selected data set. For example, you might be researching changes in attitudes to women's rights issues. In this case, you could look at the frequency of words like equal pay, gender equality, and patriarchy in popular culture over a certain period of time. So, in short, conceptual content analysis is explicit, non-interpretational, and surface-level focused. It's also somewhat quantitative in nature. In other words, it considers some numbers, even though it's still a qualitative analysis method at its core. Next up is relational content analysis. Here, the focus is on the meaning and the use of words and phrases. This meaning is derived from looking at the relationships between the various words and phrases to those around them. Contrary to conceptual analysis, the one we just looked at, the focus here is on the implicit data, or the information interpreted from looking at how certain words are used in relation to others. For example, if a research project is aimed to analyze polling data around a particular political candidate to understand general sentiment, relational content analysis could be used to look at the words used around mentions of that candidate, for example, ethical, trustworthy, dubious, etc. to determine patterns and themes of meaning that could indicate popularity and sentiment. So, in short, relational content analysis is implicit, interpretational, and is focused on meaning. It's also worth mentioning that there are multiple approaches to relational analysis, but we won't dig into them in this introductory video. If you're interested, you can check out our detailed blog post covering all of that. The link is in the description. To recap then, content analysis can be undertaken using either a conceptual approach, where you're interested in the frequency of concepts, or a relational approach, where you're interested in the meaning of language based on the connections, or relationships, between words and phrases. Now that we have a clearer picture of what content analysis is, it's important to discuss the strengths and weaknesses so that you can make the right choice in terms of analysis methods for your research project. One of the main strengths of content analysis is its flexibility, as it can be used on a wide range of data types, including written records, interview recordings, and speech transcripts, as well as non-text-based data. This means you have more choices in terms of the data sources you can draw on, allowing you to develop a rich dataset. Additionally, content analysis tends to be very unobtrusive, since quite often, the analysis can be performed on data that already exists. This means that there are fewer ethical issues to consider, and it's easier to access the data you need. All that said, as with any analysis method, content analysis has its drawbacks. First, there's the problem of reliability. After all, drawing conclusions from the frequency of words and phrases, or their relationship to each other, can be a subjective process, and not quite scientifically rigorous enough. This is especially true if more than one researcher is working on the dataset. Content analysis can also sometimes be considered as rather reductive. In other words, the focus on particular words and phrases can of course result in you missing context, nuance, and culture-specific meanings. Lastly, the results from a content analysis can't usually be easily generalized. Since content analysis is often time-intensive, it can be difficult to analyze a dataset large enough to draw broad conclusions about the research topic. Of course, this can be said for many qualitative methods, but it's worth keeping in mind if you're considering using content analysis. Hey, if you're enjoying this video so far, please help us out by hitting that like button. You can also subscribe for loads of plain language, actionable advice. If you're new to research, check out our free dissertation writing course, which covers everything you need to get started on your research project. As always, links in the description. Now that we've got a clearer picture of what content analysis is, the logical next question is, when should you use it? As a qualitative method focused on recorded communication, content analysis is often most appropriate for research topics focused on changes and patterns in communication around social, economic, or political issues. For example, a research project that involves analyzing government policy regarding healthcare in the UK might look at the use of phrases like healthcare, the NHS, and hospitals in political commentary. An analysis could then be done on the frequency of these phrases and or their relationship to other associated words and phrases. On the other hand, research that's focused on the use of language in context might not be the best fit for content analysis. In other words, if your research is about the particular impact of language in specific social contexts, then content analysis could potentially be too narrowly focused. For example, if you're wanting to assess how political speech is used in impoverished environments to impact beliefs and opinions, a more context-oriented analysis method, such as discourse analysis, could be more appropriate. Simply put, make sure that you always consider the nature of your research aims when you're deciding on an analysis method. Okay, that was a lot, so let's do a quick recap. Content analysis is a qualitative analysis method that draws findings from analysis of recorded communication, which can include both primary and secondary data. As we discussed, content analysis can be approached in two ways. Conceptual analysis, where the focus is on the frequency of concepts, and relational analysis, where the focus is on the meaning of and relationship between concepts. As with any analysis method, content analysis has its own set of strengths and weaknesses. As a result, content analysis is generally most appropriate for research focused on changes and patterns in recorded communication. If you got value from this video, please hit that like button to help more students find this content. For more videos like this, check out the Grad Coach channel, and subscribe for plain language, actionable research tips and advice every week. Also, if you're looking for one-on-one support with your dissertation, thesis, or research project, be sure to check out our private coaching service, where we hold your hand throughout the research process, step by step. You can learn more about that and book a free initial consultation at gradcoach.com.