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Karunaratne, Indika & Atukorale, Ajantha & Perera, Hemamali. (2011). Surveillance of human- computer interactions: A way forward to detection of users' Psychological Distress. 2011 IEEE Colloquium on Humanities, Science and Engineering, CHUSER 2011. 10.1109/CHUSER.2011.6163779.

June 9, 2023 / 1 comment / Reading Time: ~ 12 minutes

The Digital Revolution: How Technology is Changing the Way We Communicate and Interact

This article examines the impact of technology on human interaction and explores the ever-evolving landscape of communication. With the rapid advancement of technology, the methods and modes of communication have undergone a significant transformation. This article investigates both the positive and negative implications of this digitalization. Technological innovations, such as smartphones, social media, and instant messaging apps, have provided unprecedented accessibility and convenience, allowing people to connect effortlessly across distances. However, concerns have arisen regarding the quality and authenticity of these interactions. The article explores the benefits of technology, including improved connectivity, enhanced information sharing, and expanded opportunities for collaboration. It also discusses potential negative effects including a decline in in-person interactions, a loss of empathy, and an increase in online anxiety. This article tries to expand our comprehension of the changing nature of communication in the digital age by exposing the many ways that technology has an impact on interpersonal interactions. It emphasizes the necessity of intentional and thoughtful communication techniques to preserve meaningful connections in a society that is becoming more and more reliant on technology.

Introduction:

Technology has significantly transformed our modes of communication and interaction, revolutionizing the way we connect with one another over the past few decades. However, the COVID-19 pandemic has acted as a catalyst, expediting this transformative process, and necessitating our exclusive reliance on digital tools for socializing, working, and learning. Platforms like social media and video conferencing have emerged in recent years, expanding our options for virtual communication. The impact of these changes on our lives cannot be ignored. In this article, we will delve into the ways in which technology has altered our communication and interaction patterns and explore the consequences of these changes for our relationships, mental well-being, and society.

To gain a deeper understanding of this topic, I have conducted interviews and surveys, allowing us to gather firsthand insights from individuals of various backgrounds. Additionally, we will compare this firsthand information with the perspectives shared by experts in the field. By drawing on both personal experiences and expert opinions, we seek to provide a comprehensive analysis of how technology influences our interpersonal connections. Through this research, we hope to get a deeper comprehension of the complex interactions between technology and people, enabling us to move mindfully and purposefully through the rapidly changing digital environment.

The Evolution of Communication: From Face-to-Face to Digital Connections:

In the realm of communication, we have various mediums at our disposal, such as face-to-face interactions, telephone conversations, and internet-based communication. According to Nancy Baym, an expert in the field of technology and human connections, face-to-face communication is often regarded as the most personal and intimate, while the phone provides a more personal touch than the internet. She explains this in her book Personal Connections in the Digital Age by stating, “Face-to-face is much more personal; phone is personal as well, but not as intimate as face-to-face… Internet would definitely be the least personal, followed by the phone (which at least has the vocal satisfaction) and the most personal would be face-to-face” (Baym 2015).  These distinctions suggest that different communication mediums are perceived to have varying levels of effectiveness in conveying emotion and building relationships. This distinction raises thought-provoking questions about the impact of technology on our ability to forge meaningful connections. While the internet offers unparalleled convenience and connectivity, it is essential to recognize its limitations in reproducing the depth of personal interaction found in face-to-face encounters. These limitations may be attributed to the absence of nonverbal cues, such as facial expressions, body language, and tone of voice, which are vital elements in understanding and interpreting emotions accurately.

Traditionally, face-to-face interactions held a prominent role as the primary means of communication, facilitating personal and intimate connections. However, the rise of technology has brought about significant changes, making communication more convenient but potentially less personal. The rise of phones, instant messaging, and social media platforms has revolutionized how we connect with others. While these digital tools offer instant connectivity and enable us to bridge geographical distances, they introduce a layer of blockage that may impact the depth and quality of our interactions. It is worth noting that different communication mediums have their strengths and limitations. Phone conversations, for instance, retain a certain level of personal connection through vocal interactions, allowing for the conveyance of emotions and tones that text-based communication may lack. However, even with this advantage, phone conversations still fall short of the depth and richness found in face-to-face interactions, as they lack visual cues and physical presence.

Internet-based communication, on the other hand, is considered the least personal medium. Online interactions often rely on text-based exchanges, which may not fully capture the nuances of expression, tone, and body language. While the internet offers the ability to connect with a vast network of individuals and share information on a global scale, it may not facilitate the same depth and authenticity that in-person or phone conversations can provide. As a result, establishing meaningful connections and building genuine relationships in an online setting can be challenging. Research and observations support these ideas. Figure 1. titled “Social Interaction after Electronic Media Use,” shows the potential impact of electronic media on social interaction (source: ResearchGate). This research highlights the need to carefully consider the effects of technology on our interpersonal connections. While technology offers convenience and connectivity, it is essential to strike a balance, ensuring that we do not sacrifice the benefits of face-to-face interactions for the sake of digital convenience.

Figure 1:  Increased reliance on electronic media has led to a noticeable decrease in social interaction.

The Limitations and Effects of Digital Communication

In today’s digital age, the limitations and effects of digital communication are becoming increasingly evident. While the phone and internet offer undeniable benefits such as convenience and the ability to connect with people regardless of geographical distance, they fall short in capturing the depth and richness of a face-to-face conversation. The ability to be in the same physical space as the person we’re communicating with, observing their facial expressions, body language, and truly feeling their presence, is something unique and irreplaceable.

Ulrike Schultze, in her thought-provoking TED Talk titled “How Social Media Shapes Identity,” delves further into the impact of digital communication on our lives by stating, “we construct the technology, but the technology also constructs us. We become what technology allows us to become” (Schultze 2015). This concept highlights how our reliance on digital media for interaction has led to a transformation in how we express ourselves and relate to others.

The influence of social media has been profound in shaping our communication patterns and interpersonal dynamics. Research conducted by Kalpathy Subramanian (2017) examined the influence of social media on interpersonal communication, highlighting the changes it brings to the way we interact and express ourselves (Subramanian 2017). The study found that online communication often involves the use of abbreviations, emoticons, and hashtags, which have become embedded in our online discourse. These digital communication shortcuts prioritize speed and efficiency, but they also contribute to a shift away from the physical action of face-to-face conversation, where nonverbal cues and deeper emotional connections can be fostered.

Additionally, the study emphasizes the impact of social media on self-presentation and identity construction. With the rise of platforms like Facebook, Instagram, and Twitter, individuals have a platform to curate and present themselves to the world. This online self-presentation can influence how we perceive ourselves and how others perceive us, potentially shaping our identities in the process. The study further suggests that the emphasis on self-presentation and the pressure to maintain a certain image on social media can lead to increased stress and anxiety among users.

Interviews:

I conducted interviews with individuals from different age groups to gain diverse perspectives on how technology and social media have transformed the way we connect with others. By exploring the experiences of a 21-year-old student and an individual in their 40s, we can better understand the evolving dynamics of interpersonal communication in the digital age. These interviews shed light on the prevalence of digital communication among younger generations, their preference for convenience, and the concerns raised by individuals from older age groups regarding the potential loss of deeper emotional connections.

When I asked the 21-year-old classmate about how technology has changed the way they interact with people in person, they expressed, “To be honest, I spend more time texting, messaging, or posting on social media than actually talking face-to-face with others. It’s just so much more convenient.” This response highlights the prevalence of digital communication among younger generations and their preference for convenience over traditional face-to-face interactions. It suggests that technology has significantly transformed the way young people engage with others, with a greater reliance on virtual interactions rather than in-person conversations. Additionally, the mention of convenience as a driving factor raises questions about the potential trade-offs in terms of depth and quality of interpersonal connections.

To gain insight from an individual in their 40s, I conducted another interview. When asked about their experiences with technology and social media, they shared valuable perspectives. They mentioned that while they appreciate the convenience and accessibility offered by technology, they also expressed concerns about its impact on interpersonal connections. They emphasized the importance of face-to-face interactions in building genuine relationships and expressed reservations about the potential loss of deeper emotional connections in digital communication. Additionally, they discussed the challenges of adapting to rapid technological advancements and the potential generational divide in communication preferences.

Comparing the responses from both interviews, it is evident that there are generational differences in the perception and use of technology for communication. While the 21-year-old classmate emphasized convenience as a primary factor in favor of digital communication, the individual in their 40s highlighted the importance of face-to-face interactions and expressed concerns about the potential loss of meaningful connections in the digital realm. This comparison raises questions about the potential impact of technology on the depth and quality of interpersonal relationships across different age groups. It also invites further exploration into how societal norms and technological advancements shape individuals’ preferences and experiences.

Overall, the interviews revealed a shift towards digital communication among both younger and older individuals, with varying perspectives. While convenience and connectivity are valued, concerns were raised regarding the potential drawbacks, including the pressure to maintain an idealized online presence and the potential loss of genuine connections. It is evident that technology and social media have transformed the way we communicate and interact with others, but the interviews also highlighted the importance of maintaining a balance and recognizing the value of face-to-face interactions in fostering meaningful relationships.

I have recently conducted a survey with my classmates to gather insights on how technology and social media have influenced communication and interaction among students in their daily lives. Although the number of responses is relatively small, the collected data allows us to gain a glimpse into individual experiences and perspectives on this matter.

One of the questions asked in the survey was how often students rely on digital communication methods, such as texting, messaging, or social media, in comparison to engaging in face-to-face conversations. The responses indicated a clear trend towards increased reliance on digital communication, with 85% of participants stating that they frequently use digital platforms as their primary means of communication. This suggests a significant shift away from traditional face-to-face interactions, highlighting the pervasive influence of technology in shaping our communication habits.

Furthermore, the survey explored changes in the quality of interactions and relationships due to the increased use of technology and social media. Interestingly, 63% of respondents reported that they had noticed a decrease in the depth and intimacy of their connections since incorporating more digital communication into their lives. Many participants expressed concerns about the difficulty of conveying emotions effectively through digital channels and the lack of non-verbal cues that are present in face-to-face interactions. It is important to note that while the survey results provide valuable insights into individual experiences, they are not representative of the entire student population. The small sample size limits the generalizability of the findings. However, the data collected does shed light on the potential impact of technology and social media on communication and interaction patterns among students.

Expanding on the topic, I found an insightful figure from Business Insider that sheds light on how people utilize their smartphones (Business Insider). Figure 2. illustrates the average smartphone owner’s daily time spent on various activities. Notably, communication activities such as texting, talking, and social networking account for a significant portion, comprising 59% of phone usage. This data reinforces the impact of digital communication on our daily lives, indicating the substantial role it plays in shaping our interactions with others.  Upon comparing this research with the data, I have gathered, a clear trend emerges, highlighting that an increasing number of individuals primarily utilize their smartphones for communication and interaction purposes.

Figure 2: The breakdown of daily smartphone usage among average users clearly demonstrates that the phone is primarily used for interactions.

The Digital Make Over:

In today’s digital age, the impact of technology on communication and interaction is evident, particularly in educational settings. As a college student, I have witnessed the transformation firsthand, especially with the onset of the COVID-19 pandemic. The convenience of online submissions for assignments has led to a growing trend of students opting to skip physical classes, relying on the ability to submit their work remotely. Unfortunately, this shift has resulted in a decline in face-to-face interactions and communication among classmates and instructors.

The decrease in physical attendance raises concerns about the potential consequences for both learning and social connections within the academic community. Classroom discussions, collaborative projects, and networking opportunities are often fostered through in-person interactions. By limiting these experiences, students may miss out on valuable learning moments, diverse perspectives, and the chance to establish meaningful connections with their peers and instructors.

Simon Lindgren, in his thought-provoking Ted Talk , “Media Are Not Social, but People Are,” delves deeper into the effects of technology and social media on our interactions. Lindgren highlights a significant point by suggesting that while technology may have the potential to make us better individuals, we must also recognize its potential pitfalls. Social media, for instance, can create filter bubbles that limit our exposure to diverse viewpoints, making us less in touch with reality and more narrow-minded. This cautionary reminder emphasizes the need to approach social media thoughtfully, seeking out diverse perspectives and avoiding the pitfalls of echo chambers. Furthermore, it is crucial to strike a balance between utilizing technology for educational purposes and embracing the benefits of in-person interactions. While technology undoubtedly facilitates certain aspects of education, such as online learning platforms and digital resources, we must not overlook the importance of face-to-face communication. In-person interactions allow for nuanced non-verbal cues, deeper emotional connections, and real-time engagement that contribute to a more comprehensive learning experience.

A study conducted by Times Higher Education delved into this topic, providing valuable insights. Figure 3. from the study illustrates a significant drop in attendance levels after the pandemic’s onset. Undeniably, technology played a crucial role in facilitating the transition to online learning. However, it is important to acknowledge that this shift has also led to a decline in face-to-face interactions, which have long been regarded as essential for effective communication and relationship-building. While technology continues to evolve and reshape the educational landscape, it is imperative that we remain mindful of its impact on communication and interaction. Striking a balance between digital tools and in-person engagement can help ensure that we leverage the benefits of technology while preserving the richness of face-to-face interactions. By doing so, we can foster a holistic educational experience that encompasses the best of both worlds and cultivates meaningful connections among students, instructors, and the academic community.

Figure 3:  This graph offers convincing proof that the COVID-19 pandemic and the extensive use of online submission techniques are to blame for the sharp reduction in in-person student attendance.

When asked about the impact of online submissions for assignments on physical attendance in classes, the survey revealed mixed responses. While 73% of participants admitted that the convenience of online submissions has led them to skip classes occasionally, 27% emphasized the importance of in-person attendance for better learning outcomes and social interactions. This finding suggests that while technology offers convenience, it also poses challenges in maintaining regular face-to-face interactions, potentially hindering educational and social development, and especially damaging the way we communicate and interact with one another. Students are doing this from a young age, and it comes into huge effect once they are trying to enter the work force and interact with others. When examining the survey data alongside the findings from Times Higher Education, striking similarities become apparent regarding how students approach attending classes in person with the overall conclusion being a massive decrease in students attending class which hinders the chance for real life interaction and communication. the convenience and instant gratification provided by technology can create a sense of detachment and impatience in interpersonal interactions. Online platforms allow for quick and immediate responses, and individuals can easily disconnect or switch between conversations. This can result in a lack of attentiveness and reduced focus on the person with whom one is communicating, leading to a superficial engagement that may hinder the establishment of genuine connections.

Conclusion:

Ultimately, the digital revolution has profoundly transformed the way we communicate and interact with one another. The COVID-19 pandemic has accelerated this transformation, leading to increased reliance on digital tools for socializing, working, and learning. While technology offers convenience and connectivity, it also introduces limitations and potential drawbacks. The shift towards digital communication raises concerns about the depth and quality of our connections, as well as the potential loss of face-to-face interactions. However, it is essential to strike a balance between digital and in-person engagement, recognizing the unique value of physical presence, non-verbal cues, and deeper emotional connections that face-to-face interactions provide. By navigating the digital landscape with mindfulness and intentionality, we can harness the transformative power of technology while preserving and nurturing the essential elements of human connection.

Moving forward, it is crucial to consider the impact of technology on our relationships, mental well-being, and society. As technology continues to evolve, we must be cautious of its potential pitfalls, such as the emphasis on self-presentation, the potential for increased stress and anxiety, and the risk of forgetting how to interact in person. Striking a balance between digital and face-to-face interactions can help ensure that technology enhances, rather than replaces, genuine human connections. By prioritizing meaningful engagement, valuing personal interactions, and leveraging the benefits of technology without compromising the depth and quality of our relationships, we can navigate the digital revolution in a way that enriches our lives and fosters authentic connections.

References:

Ballve, M. (2013, June 5). How much time do we really spend on our smartphones every day? Business Insider. Retrieved April 27, 2023. https://www.businessinsider.com/how-much-time-do-we-spend-on-smartphones-2013-6

Baym, N. (2015). Personal Connections in the Digital Age (2nd ed.). Polity.

Karunaratne, Indika & Atukorale, Ajantha & Perera, Hemamali. (2011). Surveillance of human-       computer interactions: A way forward to detection of users’ Psychological Distress. 2011 IEEE Colloquium on Humanities, Science and Engineering, CHUSER 2011.             10.1109/CHUSER.2011.6163779.  https://www.researchgate.net/figure/Social-interaction-vs-electronic-media-use-Hours-per-day-of-face-to-face-social_fig1_254056654

Lindgren, S. (2015, May 20). Media are not social, but people are | Simon Lindgren | TEDxUmeå . YouTube. Retrieved April 27, 2023, from https://www.youtube.com/watch?v=nQ5S7VIWE6k

Ross, J., McKie, A., Havergal, C., Lem, P., & Basken, P. (2022, October 24). Class attendance plummets post-Covid . Times Higher Education (THE). Retrieved April 27, 2023, from https://www.timeshighereducation.com/news/class-attendance-plummets-post-covid

Schultze, U. (2015, April 23). How social media shapes identity | Ulrike Schultze | TEDxSMU . YouTube. Retrieved April 27, 2023, from https://www.youtube.com/watch?v=CSpyZor-Byk

Subramanian, Dr. K .R. “Influence of Social Media in Interpersonal Communication – Researchgate.” ResearchGate.Net , www.researchgate.net/profile/Kalpathy-Subramanian/publication/319422885_Influence_of_Social_Media_in_Interpersonal_Communication/links/59a96d950f7e9b2790120fea/Influence-of-Social-Media-in-Interpersonal-Communication.pdf. Accessed 12 May 2023 .

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Essay on Communication Technology

Students are often asked to write an essay on Communication Technology in their schools and colleges. And if you’re also looking for the same, we have created 100-word, 250-word, and 500-word essays on the topic.

Let’s take a look…

100 Words Essay on Communication Technology

What is communication technology.

Communication technology is how we send or get messages. Think of phones, computers, and the internet. These tools let us talk to people far away, share pictures, and work together, even if we’re in different places.

Changes Over Time

Long ago, people used letters, which were slow. Then came telephones, faster and easier. Now, smartphones and the internet let us chat instantly, anytime, making the world feel smaller and keeping us close to those we care about.

Benefits in Education

For students, communication technology means learning can happen anywhere. You can watch lessons online, join video calls with teachers, and get help from friends, all thanks to these amazing tools.

Staying Safe Online

While using these technologies, it’s important to stay safe. Keep personal information private, and be kind online. Remember, the internet is a public place, so always think before you share something.

250 Words Essay on Communication Technology

Communication technology is all about the tools and systems we use to share information with each other. Like when you send a message on your phone or video chat with a friend who lives far away. It can be simple, like writing a letter, or fancy, like sending emails through the internet.

The Parts of Communication Technology

There are a few key parts to this technology. First, we have devices like phones, computers, and tablets. Next, there’s the internet, which is like a big web connecting all these devices. Then, we have the software, which are the programs that let us do things like send emails or make video calls.

Why It’s Important

This technology is super important because it makes talking to people easy and quick. You can send a message to someone on the other side of the world in just seconds! It helps us learn new things, do business, and stay in touch with family and friends.

Challenges and Future

Even though it’s really useful, there are some challenges too. Sometimes, people worry about privacy and how safe their information is online. Also, not everyone has access to these tools, which can be unfair.

In the future, we expect communication technology to get even better. We might see new ways to talk to each other and share information that we haven’t even thought of yet. It’s an exciting area that keeps growing and changing all the time.

500 Words Essay on Communication Technology

The role of the internet.

The internet has changed how we communicate. It is like a big web connecting computers all over the world. With the internet, we can send messages, pictures, and videos to our friends and family no matter where they are. We can also find information about anything we are curious about by searching online.

Mobile Phones and Smartphones

Mobile phones have made it very easy to talk to others. We can carry them in our pockets and call or text someone anytime. Smartphones are even better because they can do so many things. We can use them to go on the internet, take photos, and use apps that help us learn and play.

Social Media and Email

Video calls and conferences.

Sometimes we want to see the person we are talking to. Video calls let us do that. We can see and hear each other on our screens. This is great for talking to family who live far away or for meetings when people cannot be in the same room.

The Importance of Communication Technology

Communication technology is important because it keeps us connected. It helps us make new friends and stay in touch with old ones. It is also useful for learning. Students can watch educational videos, talk to their teachers online, and find lots of information for their homework.

Challenges and Safety

Communication technology is a big part of our lives. It lets us talk to people, learn new things, and have fun. We should use it wisely and remember to stay safe online. As we grow up, new tools will come, and we will learn to use them to share and connect even more.

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Information and Communication Technology, Essay Example

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Incident Response Plan

This is an information age that is driven by technology. Likewise, organizations are reliant on information that is converted into 0s and 1s and is stored and maintained on information systems. As information is residing everywhere in the organization, there is a requirement to evaluate vulnerabilities that are used by threats to compromise systems and networks. Likewise, risk environment for the business is constantly changing, there is a requirement of conducting risk analysis on periodic basis and if there is a major business change. However, incident response plan is essential for any organization, in order to combat threats or incidents. The incident response plan provides incident response phases and documentation associated with information channels for incident that occur within the organization. Channels, roles and responsibilities that  will identify the reporting procedure to authorized personnel along with assessment of an incident, damage and eradication strategy and protecting information that may be an evidence for forensic cases ( Incident response plan, n.d ).

Acquisition and Examination (Wireless)

Information and communication technology (ICT) is revolutionizing to provide enhanced communication services to the customers. Personal data assistants are the prime example. Businesses can now benefit from these devices regardless of location of employees. As risk environment is always changing by the leverage of new technologies, there is a requirement of re assessing and re-evaluating procedures that were in the current practices of organizations. In the context of investigating data that is dealing with wireless communication interfaces, authentication and acquisition is essential due to their role in forensic methods and procedures. In case of a PDA, there are two areas that require significant importance i.e. data acquisition and data authentication. Likewise, the rationale for considering them is because they are dependent on transitional storage, which is embedded in every PDA ( Computer forensics. n.d).  The transitional storage contains both volatile and non-volatile memories i.e. Random Access Memory (RAM) and Read Only Memory (ROM) and the data associated with acquisition and analysis for processing purposes. Moreover, the operating system and data processing of the PDA do not stop functioning even the PDA is switched off ( Computer forensics. n.d). The reason for this is the fact that battery is still connected with the PDA that facilitates PDA to perform these data processing functions. Hence, collecting data for evidence from a wireless device is comparatively difficult to acquire because data contents are continuously changing that may over write data files that may lead to a discovery.

Recommended Practices

As mentioned earlier, PDA do not stops data processing, even it is turned off, it can be called as a ‘push message’ device. The source of getting data is from the antenna that interacts with the base station. Likewise, after getting updates from the station, it over-writes the currently available data with the new one. For example, investigators require emails for any possible clues, they are modified with the new ones and consequently, making life difficult ( Computer forensics. n.d). However, there are practices available to counter these issues. Steps are mentioned below:

• The first step will be to turn of the radio from the PDA
• When the acquisition of data starts, PDA should be moved in an isolated location to perform some steps. Investigators will turn on the PDA and in parallel turn the radio off.
• Cross checks on battery should be made for it to be completely charged.
• Via SDK tool, logs will be acquired for possible evidence searching.
• Investigators will than make a replication of the OS image from the PDA
• Acquired data is than examined by the investigation team
• Last step is to dump all the data to the SDK simulator.

Acquisition and Examination (Wired)

For attaining acquisition and examination of data on wired network, recommended practices are mentioned below:

For detection and root cause analysis, investigators will execute two processes:

• For targeting the server and client, ‘pcap’ trace analysis
• And for monitoring data, ‘netflow’

HTTP server will be used to perform vulnerability testing, as the web server will execute a separate threat for all queries related to ‘POST’ request on port ‘12345’. Moreover, the web server will process the shell code identical to the original shell code. ‘Wireshark’ will examine and monitor the traffic on the LAN interface. Furthermore, two more tools will be added to the simulation i.e. ‘tftp server’ and ‘tftp client’ (Cert Exercises Handbook – Scribd, n.d.). As the web server is configured on Apache, compatible tools known as ‘exploit’ will also be used (Cert Exercises Handbook – Scribd, n.d.). After incorporating these tools, the steps are mentioned below:

• Stop Apache services
• Initialize web server on Apache
• Initialize modified Scripts
• ‘Pcap’ will generate log files containing IP addresses

Wired and Wireless device Procedures (Conclusion)

Wired and wireless devices do not vary significantly, as the investigation techniques and methods are dependent on technology and they must be trained periodically to cope up with new technologies in the future. The complexity cannot be differentiated between these two different carriers. However, tools make the job easy.

Cert Exercises Handbook – Scribd. n.d. Retrieved from http://www.scribd.com/doc/35011748/Cert-Exercises-Handbook

Wireshark Network Analysis. n.d. Retrieved from http://wiresharkbook.com/articlewireshark101.html

Incident response plan, n.d Retrieved 10/8/2011, 2011, from http://www.comptechdoc.org/independent/security/policies/incident-response-plan.html

Computer forensics, n.d Retrieved 10/8/2011, 2011, from http://www.mandarino70.it/

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Technology and Communication – IELTS Writing Task 2

Updated On Oct 27, 2021

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Table of Contents

Sample essay, band 9 sample essay.

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Many people think modern communication technology is having some negative effects on social relationships. Do you agree or disagree?

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Opinion essay

Introduction

Paraphrase the topic of the essay (The impacts of digital communication on human relationships have long been a topic of controversy).

Give an insight into your viewpoint (From my perspective, modern means of communication may sabotage one’s relationships with other people).

Paragraph 1- Nowadays, various features such as built-in cameras and interactive games have been added to the mobile phone, making it multifunctional and thus even more popular. However, I believe the omnipresence of mobile phones in particular, or digital communication tools in general, often interferes with the bonding time that people share and thus has a negative influence on interpersonal relationships.

Paragraph 2- Some people use mobile phones mainly for virtual social networks, and notifications and messages from these sites may prevent them from having intimate conversations with their loved ones.

Conclude the topic by summing up your views and the extract of the essay.

The impacts of digital communication on human relationships have long been a topic of controversy. From my perspective, modern means of communication may sabotage one’s relationships with other people.

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The most typical example of today’s communication technology is the mobile phone. Originally designed to provide people with instant access to telecommunication, it has become indispensable for most people in modern society. Nowadays, various features such as built-in cameras and interactive games have been added to the mobile phone, making it multifunctional and thus even more popular. However, I believe the omnipresence of mobile phones in particular, or digital communication tools in general, often interferes with the bonding time that people share and thus has a negative influence on interpersonal relationships. There is compelling evidence for my belief. If people use mobile phones for work purposes, business calls may disrupt any real-life conversations they have. This is the case for millions of working people who may have overlooked the importance of having smooth and uninterrupted conversations with other people. They may be unaware that relationships are at risk of eroding when people spend less quality time with each other. Also, if people use mobile phones to play games, the constant urge to complete game missions may disengage them from social gatherings. For example, many teenagers sacrifice real-life socialising time for mobile game playing time. In the long term, this would be likely to cause friends to drift apart.

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Some people use mobile phones mainly for virtual social networks, and notifications and messages from these sites may prevent them from having intimate conversations with their loved ones. There are many real examples of couples on the verge of breaking up because one or both partners have grown overly attached to social network applications on mobile phones, and they find it hard to maintain a sense of intimacy.

 Although most people use mobile phones for all personal as well as professional reasons and consequently, they need to pay constant attention to their phone, however, potentially isolating those in their company. In this way, mobile phones may dull real-life interactions and affect relationships as a result.

In brief, the constant distraction of modern communication devices such as mobile phones may cause the breakdown of numerous social relationships.

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Ever since the era of technology emerged, life has changed dramatically. Today where every second thing is being operated by digital contrivances, some ill effects have come floating by, as well. Generally, people put forth that the current digital scenario and communication devices and interfaces particularly have impeded and halted conventional interactions. I agree with this notion and shall be illustrating the same in the forthcoming paragraphs.

It is an inevitable truth that digitization has made our arduous lives extremely cosy and that it nearly ineluctable tangent that we all are on today. However, the impact it has had on social relationships are undeniably true. Family gatherings, outings and various other aspects of live communication have been trampled down upon with the uprising of online social networks. One to one discussion has been displaced by social media, the family time has been subjugated by facetime and webcams. Mobile phones have been the major disruptive cause in evicting out the person to person verbal communication. Owing to this sociability and amicability has been corroded off to substantial capacity. 

Secondly, people while being there in an online medium and e-communication transmission mask their realities to a larger level where it is hard to discern as to what one person is gravely going through behind the lenses. Moreover, a sense of harmony and connectedness has been deeply lacerated as one can’t get through the emotional streamline of others as well as it is in the case of one to one conversation. In addition to that, work from home, online schooling and internet parties can never compare and become congruent to the essence of offline setup. The gist and feel of very communication without screen barriers have definitely been exacerbated by the day to day unstinted techno-growth. Due to this, the communication gaps, misconstruction, misconception and misunderstandings have been preponderant and therefore, the relations have turned rancorous. For instance, many times the people who tend to be at loggerheads, resolve and laugh out the grudges they had post figuring out how paltry the issue was that could have never had been aired had the communication was in an offline environment. 

Though online communication tools are the need of the hour, the way it has obliterated and debilitated the lines of personal communication with a tinge of conversing effectively is indisputably true as well.

Therefore, in the conclusion, it could be stated that the layer of social harmony and personal belongingness has indeed been excruciated by the pillars and towers of online networking, where people communicate only when they are extremely in need of, thereby making them recluse and secluded.

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Home — Essay Samples — Information Science and Technology — Disadvantages of Technology — The Impact of Technology on Our Lives

The Impact of Technology on Our Lives

• Categories: Disadvantages of Technology Impact of Technology

About this sample

Words: 799 |

Published: Jan 29, 2024

Words: 799 | Pages: 2 | 4 min read

Table of contents

Impact on communication, effects on education, influence on work and productivity, influence on health and well-being, impact on society.

• Anderson, M., & Perrin, A. (2017, May 19). Tech Adoption Climbs Among Older Adults. Pew Research Center - Internet and Technology. https://www.pewresearch.org/internet/2017/05/17/technology-use-among-seniors/
• Brown, A. E., & Tiggemann, M. (2016). Attractive celebrity and peer images on Instagram: Effect on women’s mood and body image. Body Image, 19, 37-43. https://doi.org/10.1016/j.bodyim.2016.09.008
• Chen, Q., Liang, Y., & Deng, C. (2019). The effects of WeChat use on mental health among college students in China. Cyberpsychology, Behavior, and Social Networking, 22(12), 724-730. https://doi.org/10.1089/cyber.2019.0216
• Kim, L. E., & Caine, K. E. (2014). Help-seeking behavior in the context of suicidal ideation: A study of Facebook users. Journal of Affective Disorders, 155, 49-53. https://doi.org/10.1016/j.jad.2013.10.043

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Communication Technology Essay

This Communication Technology Essay is about how relationships have been impacted. This is the question:

Nowadays, the way many people interact with each other has changed because of technology. 

In what ways has technology affected the types of relationships people make? 

Is this a positive or negative development?

Understanding the Task

You should be able to see that there are two parts that need to be answered:

The first part is about general effects and the second part is asking for your opinion about this. 

So it doesn't easily fit into an essay 'type'.

Don't worry about this. If you have learned to recognize different types of essay but you find one that does not seem to fit any, just focus on working out exactly what you are being asked. 

So in this one you have to brainstorm some ideas about the way relationships have changed. 

Stating your Opinion

For the second part you need to decide if it is positive or negative, or both. 

Choosing one side and writing about it is probably the simplest way to approach it. In other words:

• Body 1: The way relationships have changed
• Body 2: The negative impacts (or positive)

Although it says ' positive or negative ', it's YOUR opinion, so if you decide it is both it is fine to say this as long as you  make it clear . 

In this model Communication Technology Essay, the writer has stated that it is both positive and negative.

• Body 1: The way relationships have changed (positive)
• Body 2: The negative impacts

When you take a look at the model answer, you'll see the writer has discussed the new types of relationships and labelled them as positive, but then gone on to look at the negative sides.

There are usually several ways you can approach and organize an essay, not just one. As long as it is coherent and answers the question, that is fine. 

Now take a look at the model answer and the comments below. 

You should spend about 40 minutes on this task.

Write about the following topic:

Nowadays the way many people interact with each other has changed because of technology. 

Give reasons for your answer and include any relevant examples from your own experience or knowledge.

Write at least 250 words.

Model Answer:

It is evident that technology has transformed the ways of communication and influenced relationships in a variety of ways. In my opinion, there are both positive and negative effects of this.

The principal way in which relationships have been affected is that they tend to be at a distance rather than face-to-face. The advent of the internet has made it easy for business owners to communicate across the world, with remote job opportunities one call away. Online educational programs are available for people residing in different countries, and it is no longer a dream to attend live classes from the comfortable environment of a home. Not only this, the social platforms like Facebook, Twitter, and YouTube have revolutionized relationships, be it making online friendships with people from other countries or staying in touch with loved ones. Based on this perspective, technology has influenced relationships in a positive way. 

However, despite these advances, the quality of interaction has significantly declined in several respects. If people are developing most of their relationships online, this means that they may also have less fact-to-face contact. This kind of contact on a personal level is important for human beings to feel wanted and a part of society. This may be a particular problem for children's social development as they used to be seen playing out on the streets but are now too often indoors. Technology can also mean people are detached from what is going on around them even when they are out, as can be seen by the many people staring into their mobile phones as they travel or walk around. 

In conclusion, technology has brought some positive development in the ways people interact with each other. However, there are also some negative impacts of technology on the types of relationships people make. 

(299 Words)

This Communication Technology Essay would get a good score for the following reasons.

It fully answers the question, setting out the way the types of relationships people make have changed (they tend to be ' online ') and then expanding on this by giving examples. 

A balanced opinion is also clearly explained, with the impacts in the first body paragraph seen to be positive, and the second body paragraph dedicated to explaining the negative points.

The essay is also clearly organised and coherent, with the opinion clearly stated and the body paragraphs clearly each focused on one central idea.

There is also good vocabulary used and good collocations. For example:

• advent of the internet
• remote job opportunities
• social platforms
• revolutionized relationships
• people are detached from 

The grammar shows accuracy and a wide range of structures are used. 

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Essay on Communication in 100, 200 and 300 Words: The Essence of Survival

• Updated on  
• Oct 20, 2023

Do you know how important it is to communicate with others? Communication is the primary means through which individuals share information, ideas and thoughts. Communication fosters strong relationships. In this essence, writing an essay on communication becomes important where you highlight the importance of communication, how it affects our everyday lives and what skills are required to become a communication professional . Let’s explore all these questions with some essays on communication.

Table of Contents

• 1 Essay on Communication in 100 Words
• 2 Essay on Communication in 200 Words
• 3 Essay on Communication in 300 Words

Also Read: Essay on Freedom Fighters

Essay on Communication in 100 Words

Communication is the cornerstone of human interaction and is crucial to sharing ideas, thoughts and information. By communicating, people foster relationships, which is vital for personal and professional growth. Effective communication facilitates understanding, resolves conflicts, and promotes collaboration. Whether verbal or nonverbal, it forms the basis of successful teamwork, decision-making, and social integration.

Clear communication is key to a harmonious society, nurturing empathy, and building trust. It encourages brainstorming, creative thinking, and the development of new solutions to complex problems. Its impact is profound, shaping the way we interact, learn, and evolve, making it an indispensable tool for human connection and progress. 

Essay on Communication in 200 Words

What makes communication important is that it serves as the bedrock for exchanging ideas, information, and emotions. It is the essence of human interaction, enabling us to convey our thoughts, beliefs, and intentions to others. Effective communication is essential in every aspect of life, whether in personal relationships, professional environments, or social interactions.

Effective communication can form the basis of trust and mutual understanding and understanding. In personal relationships, communication fosters understanding and empathy, allowing individuals to express their feelings and needs, while also listening to and acknowledging others. 

In the professional realm. Communication allows the smooth functioning of organizations. With communication, individuals can disseminate information, set clear expectations and encourage collaboration among team members. Moreover, effective communication in the workplace enhances productivity and promotes a positive work culture.

The uses and benefits of communication are not limited to just personal and professional realms. In social environments also, communication allows diverse groups to understand each other’s cultures, beliefs, and values, promoting inclusivity and harmony in society.

You can call communication a fundamental pillar of human existence, as it helps in shaping our relationships, work environments, and societal interactions. Its effective practice is essential for nurturing empathy, building trust, and fostering a more connected and understanding world.

Also Read: Essay on the Importance of English Language

Essay on Communication in 300 Words

How crucial communication is can be explained by the fact that it allows the smooth transfer of ideas, thoughts, feelings and information. Communication is the lifeblood of human interaction, playing a crucial role in the exchange of ideas, information, and emotions. It serves as the cornerstone of relationships, both personal and professional, and is integral to the functioning of society as a whole. 

In personal relationships, it is essential to have effective communication for clear understanding and empathy. It allows individuals to express their thoughts, feelings, and needs, while also providing a platform for active listening and mutual support. Strong communication fosters trust and intimacy, enabling individuals to build meaningful and lasting connections with others.

Without communication, you might struggle for organizational success in the professional world. Clear and effective communication within a team or workplace ensures that tasks are understood, roles are defined, and goals are aligned. It enables efficient collaboration, problem-solving, and decision-making, contributing to a positive and productive work environment. Moreover, effective communication between employers and employees promotes a sense of transparency and fosters a healthy work culture.

In a broader sense, communication is vital for social integration and cultural understanding. It bridges the gaps between diverse groups, facilitating the exchange of values, beliefs, and perspectives. Effective communication fosters inclusivity and respect for cultural differences, contributing to a more harmonious and cohesive community.

However, communication is not just about sharing information and ideas. It also encompasses nonverbal cues such as body language, facial expressions, and tone of voice, all of which play a significant role in conveying meaning and emotions. It is the glue that binds individuals and communities together, fostering understanding, empathy, and collaboration. Practicing clear and empathetic communication is vital for creating a more connected, inclusive, and harmonious world.

Related Articles:

Communication is the process of exchanging ideas, information, thoughts and feelings between individuals or groups through the use of verbal and nonverbal methods.

To write an essay on communication, you need to describe what communication is, what the importance of communication in our lives and how it can help us know different aspects of life.

To become an effective communicator, you must become an active listener and understand what others have to say. You must learn to express your thoughts clearly and concisely. You also need to ensure your body language, facial expressions, and tone of voice perfectly align with your ideas.

For more information on such interesting topics, visit our essay writing page and follow Leverage Edu .

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• Technology Essay

Essay on Technology

The word "technology" and its uses have immensely changed since the 20th century, and with time, it has continued to evolve ever since. We are living in a world driven by technology. The advancement of technology has played an important role in the development of human civilization, along with cultural changes. Technology provides innovative ways of doing work through various smart and innovative means. 

Electronic appliances, gadgets, faster modes of communication, and transport have added to the comfort factor in our lives. It has helped in improving the productivity of individuals and different business enterprises. Technology has brought a revolution in many operational fields. It has undoubtedly made a very important contribution to the progress that mankind has made over the years.

The Advancement of Technology:

Technology has reduced the effort and time and increased the efficiency of the production requirements in every field. It has made our lives easy, comfortable, healthy, and enjoyable. It has brought a revolution in transport and communication. The advancement of technology, along with science, has helped us to become self-reliant in all spheres of life. With the innovation of a particular technology, it becomes part of society and integral to human lives after a point in time.

Technology is Our Part of Life:

Technology has changed our day-to-day lives. Technology has brought the world closer and better connected. Those days have passed when only the rich could afford such luxuries. Because of the rise of globalisation and liberalisation, all luxuries are now within the reach of the average person. Today, an average middle-class family can afford a mobile phone, a television, a washing machine, a refrigerator, a computer, the Internet, etc. At the touch of a switch, a man can witness any event that is happening in far-off places.  

Benefits of Technology in All Fields: 

We cannot escape technology; it has improved the quality of life and brought about revolutions in various fields of modern-day society, be it communication, transportation, education, healthcare, and many more. Let us learn about it.

Technology in Communication:

With the advent of technology in communication, which includes telephones, fax machines, cellular phones, the Internet, multimedia, and email, communication has become much faster and easier. It has transformed and influenced relationships in many ways. We no longer need to rely on sending physical letters and waiting for several days for a response. Technology has made communication so simple that you can connect with anyone from anywhere by calling them via mobile phone or messaging them using different messaging apps that are easy to download.

Innovation in communication technology has had an immense influence on social life. Human socialising has become easier by using social networking sites, dating, and even matrimonial services available on mobile applications and websites.

Today, the Internet is used for shopping, paying utility bills, credit card bills, admission fees, e-commerce, and online banking. In the world of marketing, many companies are marketing and selling their products and creating brands over the internet. 

In the field of travel, cities, towns, states, and countries are using the web to post detailed tourist and event information. Travellers across the globe can easily find information on tourism, sightseeing, places to stay, weather, maps, timings for events, transportation schedules, and buy tickets to various tourist spots and destinations.

Technology in the Office or Workplace:

Technology has increased efficiency and flexibility in the workspace. Technology has made it easy to work remotely, which has increased the productivity of the employees. External and internal communication has become faster through emails and apps. Automation has saved time, and there is also a reduction in redundancy in tasks. Robots are now being used to manufacture products that consistently deliver the same product without defect until the robot itself fails. Artificial Intelligence and Machine Learning technology are innovations that are being deployed across industries to reap benefits.

Technology has wiped out the manual way of storing files. Now files are stored in the cloud, which can be accessed at any time and from anywhere. With technology, companies can make quick decisions, act faster towards solutions, and remain adaptable. Technology has optimised the usage of resources and connected businesses worldwide. For example, if the customer is based in America, he can have the services delivered from India. They can communicate with each other in an instant. Every company uses business technology like virtual meeting tools, corporate social networks, tablets, and smart customer relationship management applications that accelerate the fast movement of data and information.

Technology in Education:

Technology is making the education industry improve over time. With technology, students and parents have a variety of learning tools at their fingertips. Teachers can coordinate with classrooms across the world and share their ideas and resources online. Students can get immediate access to an abundance of good information on the Internet. Teachers and students can access plenty of resources available on the web and utilise them for their project work, research, etc. Online learning has changed our perception of education. 

The COVID-19 pandemic brought a paradigm shift using technology where school-going kids continued their studies from home and schools facilitated imparting education by their teachers online from home. Students have learned and used 21st-century skills and tools, like virtual classrooms, AR (Augmented Reality), robots, etc. All these have increased communication and collaboration significantly. 

Technology in Banking:

Technology and banking are now inseparable. Technology has boosted digital transformation in how the banking industry works and has vastly improved banking services for their customers across the globe.

Technology has made banking operations very sophisticated and has reduced errors to almost nil, which were somewhat prevalent with manual human activities. Banks are adopting Artificial Intelligence (AI) to increase their efficiency and profits. With the emergence of Internet banking, self-service tools have replaced the traditional methods of banking. 

You can now access your money, handle transactions like paying bills, money transfers, and online purchases from merchants, and monitor your bank statements anytime and from anywhere in the world. Technology has made banking more secure and safe. You do not need to carry cash in your pocket or wallet; the payments can be made digitally using e-wallets. Mobile banking, banking apps, and cybersecurity are changing the face of the banking industry.

Manufacturing and Production Industry Automation:

At present, manufacturing industries are using all the latest technologies, ranging from big data analytics to artificial intelligence. Big data, ARVR (Augmented Reality and Virtual Reality), and IoT (Internet of Things) are the biggest manufacturing industry players. Automation has increased the level of productivity in various fields. It has reduced labour costs, increased efficiency, and reduced the cost of production.

For example, 3D printing is used to design and develop prototypes in the automobile industry. Repetitive work is being done easily with the help of robots without any waste of time. This has also reduced the cost of the products. 

Technology in the Healthcare Industry:

Technological advancements in the healthcare industry have not only improved our personal quality of life and longevity; they have also improved the lives of many medical professionals and students who are training to become medical experts. It has allowed much faster access to the medical records of each patient. 

The Internet has drastically transformed patients' and doctors’ relationships. Everyone can stay up to date on the latest medical discoveries, share treatment information, and offer one another support when dealing with medical issues. Modern technology has allowed us to contact doctors from the comfort of our homes. There are many sites and apps through which we can contact doctors and get medical help. 

Breakthrough innovations in surgery, artificial organs, brain implants, and networked sensors are examples of transformative developments in the healthcare industry. Hospitals use different tools and applications to perform their administrative tasks, using digital marketing to promote their services.

Technology in Agriculture:

Today, farmers work very differently than they would have decades ago. Data analytics and robotics have built a productive food system. Digital innovations are being used for plant breeding and harvesting equipment. Software and mobile devices are helping farmers harvest better. With various data and information available to farmers, they can make better-informed decisions, for example, tracking the amount of carbon stored in soil and helping with climate change.

Disadvantages of Technology:

People have become dependent on various gadgets and machines, resulting in a lack of physical activity and tempting people to lead an increasingly sedentary lifestyle. Even though technology has increased the productivity of individuals, organisations, and the nation, it has not increased the efficiency of machines. Machines cannot plan and think beyond the instructions that are fed into their system. Technology alone is not enough for progress and prosperity. Management is required, and management is a human act. Technology is largely dependent on human intervention. 

Computers and smartphones have led to an increase in social isolation. Young children are spending more time surfing the internet, playing games, and ignoring their real lives. Usage of technology is also resulting in job losses and distracting students from learning. Technology has been a reason for the production of weapons of destruction.

Dependency on technology is also increasing privacy concerns and cyber crimes, giving way to hackers.

FAQs on Technology Essay

1. What is technology?

Technology refers to innovative ways of doing work through various smart means. The advancement of technology has played an important role in the development of human civilization. It has helped in improving the productivity of individuals and businesses.

2. How has technology changed the face of banking?

Technology has made banking operations very sophisticated. With the emergence of Internet banking, self-service tools have replaced the traditional methods of banking. You can now access your money, handle transactions, and monitor your bank statements anytime and from anywhere in the world. Technology has made banking more secure and safe.

3. How has technology brought a revolution in the medical field?

Patients and doctors keep each other up to date on the most recent medical discoveries, share treatment information, and offer each other support when dealing with medical issues. It has allowed much faster access to the medical records of each patient. Modern technology has allowed us to contact doctors from the comfort of our homes. There are many websites and mobile apps through which we can contact doctors and get medical help.

4. Are we dependent on technology?

Yes, today, we are becoming increasingly dependent on technology. Computers, smartphones, and modern technology have helped humanity achieve success and progress. However, in hindsight, people need to continuously build a healthy lifestyle, sorting out personal problems that arise due to technological advancements in different aspects of human life.

Impact of Modern Technology on Human Communication Opinion Essay

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Modern communication technologies have revolutionized the way in which we carry out our day to day activities. Hardly any aspect in our modern lives has escaped the influence of these systems. Human social life is one such arena which has experienced the positive and negative influence of modern technology.

Considering the significance effects that these technological advances have had on human communication, I shall through this paper set out to illustrate how modern technology has impacted human communication. This paper shall further discuss whether modern technology has made man a better communicator and whether technology bridges generation gaps or causes a bigger divide. I shall also provide discuss how technology has affected my relationships.

Communication is arguably the corner stone on which any successful relationship, be it business or personal, is built and modern technology has to a large extent improved human being’s communication skills. Over the course of the last two decades, there has been prevalence in the use of online means for communication purposes. Chat rooms have become common place and social networking sites have also gained popularity with sites such as “Facebook” and “twitter” boasting of millions of users.

Online dating has become an acceptable mode for meeting prospective partners. Business corporations have also exploited modern technology and utilize e-mails as well as video conferences for holding business meetings. This “invasion” of human communication by modern technology has greatly improved the communicational effectiveness of human beings.

As such, human beings communicate better as a result of modern technology. This is because modern technology helps people to overcome some of the setbacks that hinder effective communication. For example, in face to face encounters, fear may result in someone stammering or talking in an incoherent manner. Technologies such as chat rooms and emails reduce this fear since one does not feel intimidated by the person they are communicating with.

This lack of direct contact may reduce anxiety levels therefore resulting in an increase of assertiveness and articulation by the person who would otherwise be overcome with fear in a face to face communication. However, the very attributes that make modern technology enhance our communication can also result in a breakdown of communication.

For example, the lack of face to face contact can result in misunderstanding as one fails to see and act upon the non verbal cues that are an integral part of communication. In addition to this, the relative anonymity that technology presents may be abused by some to issue hateful or malicious messages. Despite this, the prevalence of modern technology has mostly fostered communication efforts.

One of the realities of life is that there will always be a generation gap between the younger and older population. This generation gap results in a breakdown of communication as people from both extremes of the divide fail to relate. At the initial stage, modern technology actually aided in the increase of this divide since the younger generation was more receptive to new technology while older people resisted it.

However, there has been a change in this trend with the older generation fully embracing new technology. For example, online dating and blogging sites now have a membership of both young and old. Therefore, modern technology has resulted in the bridging of the generation gap as older members of the population communicate with younger ones on the common platform created through modern technology.

Modern technology and in particular computers has greatly changed my relationships and those of my family members. A particularly significant impact that new technology has had was to my sister who met her husband in one of the chat rooms.

As a result of this online meeting, the two of them got to become friend and in the cause of time, my sister was engaged and later married to the man she met online. Now my sister and her husband have a three year old son all because of modern technology which made their getting together a reality.

Personally, I also make much use of modern technology both for communicational purposes as well as to fulfill other tasks. By use of chatting resources such as “Skype”, I manage to keep in touch with my friends from Russia. I also extensively use e-mails to communicate with my friends, lecturers as well as fellow students. In my opinion, the use of this communication tools assists me to not only pass the message in a timely manner but also to be a better communicator.

From the discussions presented in this paper, it is clear that modern technology has greatly impacted human communication. These changes have mostly been for the better resulting in improved communication among human beings.

However, this paper has also illustrated that there may be hindrances to communication which can arise from the abuse of modern technology in communication efforts by individual. Despite this, the evidence in this paper suggests that modern community is mostly beneficial to human being communication efforts.

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IvyPanda. (2018, July 15). Impact of Modern Technology on Human Communication. https://ivypanda.com/essays/impact-of-modern-technology-on-human-communication/

"Impact of Modern Technology on Human Communication." IvyPanda , 15 July 2018, ivypanda.com/essays/impact-of-modern-technology-on-human-communication/.

IvyPanda . (2018) 'Impact of Modern Technology on Human Communication'. 15 July.

IvyPanda . 2018. "Impact of Modern Technology on Human Communication." July 15, 2018. https://ivypanda.com/essays/impact-of-modern-technology-on-human-communication/.

1. IvyPanda . "Impact of Modern Technology on Human Communication." July 15, 2018. https://ivypanda.com/essays/impact-of-modern-technology-on-human-communication/.

Bibliography

IvyPanda . "Impact of Modern Technology on Human Communication." July 15, 2018. https://ivypanda.com/essays/impact-of-modern-technology-on-human-communication/.

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Media Technologies: Essays on Communication, Materiality, and Society

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In recent years, scholarship around media technologies has finally shed the assumption that they are separate from and powerfully determining of social life, to look at them rather as the product of and embedded in distinct social, cultural and political practices. To better examine them in this light, communication and media scholars have increasingly taken theoretical perspectives originating in science and technology studies (STS), while at the same time some STS scholars interested in information technologies have linked their research to media studies questions about their symbolic dimensions. In this volume, scholars from both fields come together to advance this view of media technologies as complex socio-material phenomena. The first four contributors address the relationship between materiality and mediation, highlighting the linkages between the symbolic and the artifactual by considering such topics as the lived realities of network infrastructure and the informational embodiment of networked knowledge. A second set of four contributors highlight media technologies as always in motion, held together through the minute, unobserved work of many. This includes examining how the meanings of media technologies came to be and the work involved to keep them alive. After each of the two sets of essays, comments by senior scholars respond to the essays and articulate overarching themes. The volume intends to initiate conversations about the state of current scholarship around media technologies, as well as identify directions for future research.

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More From Forbes

Learning from b2c and humanizing b2b marketing to drive results.

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Monica Kumar is chief marketing officer at Extreme Networks .

In my nearly three-decade career as a B2B marketer, I’ve come to appreciate the nuanced differences between B2B and B2C marketing strategies. In the world of B2B, sales cycles are longer, buying cycles are more complex, and demand for products and services can be unpredictable—often requiring extensive education, validation and justification.

However, as the marketing landscape evolves, the lines between these two worlds blur. The rise of digital technologies, automation and AI, as well as evolving buyer expectations, are pushing B2B brands to adopt B2C strategies to foster deeper, more human connections as well as more precise targeting and offers.

Ultimately, in both domains, it’s more essential than ever before to have a deep understanding of the customer and their instincts, preferences and needs. Whether you are selling to a network engineer, a chief technology officer, finance or HR leader, or the everyday consumer, the connections you make as a marketer all still come down to a human-to-human relationship.

Here’s how I believe B2B brands can embrace consumer tactics to capitalize on fostering these real, human connections with customers to drive better, longer-lasting sales and marketing results.

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‘the acolyte’ reportedly cancelled ahead of season 2, which is no great shock, project 2025 explained: democrats assail controversial right-wing policy map for trump at dnc, embracing authenticity and storytelling.

B2C brands have long excelled at telling compelling stories that resonate on an emotional level. Many of the leading brands create narratives that speak to the hearts of their customers, fostering loyalty and trust.

Nike’s “Just do it.” De Beers’ “A diamond is forever.” Red Bull’s “Red Bull gives you wings.” The list is endless. Timeless, classic B2C marketing connects with the customer instantly on a human level.

B2B brands, however, are traditionally more focused on the technical and functional aspects of their offerings and overlook the power of storytelling. This is even more true in my field of technology where deep, technical product marketing can sometimes prioritize features and benefits while obscuring the underlying desires of the end customer.

To bridge this gap, B2B brands can craft narratives that highlight not just their products but also their mission, values and the real-world impact of their solutions. By showcasing the human side of technology—how it improves lives, drives progress and solves pressing problems—B2B companies can connect with their audience on a more profound level.

GE’s “Imagination at work” and Salesforce’s “Success not software” are two examples of classic B2B storytelling at work. Examples like these enhance brand perception and build trust that permeates throughout B2B technology and other industries.

Leveraging Personalization And Customer Experience

B2C brands have mastered the art of personalization, delivering tailored experiences that make customers feel valued and understood. In contrast, B2B marketing traditionally deployed a one-size-fits-all approach, focusing more on the broader market than individual preferences.

However, this all began to change in due time as B2B buyers increasingly leveraged their networks, digital resources, and other online and social media communities to learn more about the ecosystem of products and solutions available to meet their needs.

With account-based marketing (ABM), B2B marketers can capitalize through better targeting and personalization. As recently as 2021, a study by Demandbase found that ABM increases the median annual contract value (ACV) by 87.5%. In other words, B2B buyers are more likely to convert when marketing messages and campaigns are customized and unique.

Now, with AI and advanced data analytics, B2B brands gain even more insights into their customers’ needs, preferences and behaviors. This enables the delivery of personalized content, recommendations and solutions that address specific pain points and objectives to enhance customer satisfaction and loyalty.

Engaging Through Social Media

Social media is a powerful tool for B2C brands to engage with their audience, build communities and drive brand awareness. B2B brands have been slower to adopt social media strategies, often viewing these platforms as more suitable for consumer interactions.

However, social media offers immense potential for B2B companies to connect with their audience, share industry insights and demonstrate thought leadership. LinkedIn, X (formerly Twitter) and even platforms like Instagram and TikTok can be used to humanize the brand, showcase company culture and engage in meaningful conversations.

By actively participating in social media, B2B brands can reach a broader audience, supplement ABM and personalization efforts, generate targeted awareness and build stronger relationships with their customers.

Prioritizing Customer Feedback And Open Dialogue

One of the hallmarks of successful B2C brands is their commitment to listening to consumers and adapting based on feedback. This open dialogue fosters trust and demonstrates a brand’s commitment to meeting customer needs.

B2B brands should adopt a similar approach by creating channels for feedback and encouraging open communication. Whether through advisory boards, surveys, user forums or social media, understanding and responding to customer concerns is crucial. When issues arise, addressing them transparently and promptly can strengthen trust and loyalty.

Humanizing Technology

Ultimately, whether in B2B or B2C, marketing is about the human experience. Technology should be seen as a means to an end, enhancing human capabilities and addressing real-world challenges. By emphasizing the human benefits of their solutions, B2B brands can make their technology more relatable and impactful.

Instead of focusing solely on the technical specifications of a new networking solution, a B2B brand might highlight how its platform enables remote work and collaboration, supports digital transformation or enhances end-user experience in a public setting. By connecting technology to tangible human outcomes, B2B companies can create more meaningful marketing moments.

The evolving marketing landscape demands that B2B learns B2C. Taking a moment to embrace authenticity, personalization, social media engagement, open dialogue and the humanization of technology will lift B2B companies above competitors that fail to seize the opportunity.

I have seen these benefits firsthand and will always encourage any brand to capitalize on every opportunity possible to foster deeper connections with our audience. As we move forward, it’s clear that the lines between B2B and B2C will continue to blur, and those who adapt will thrive in this new era of marketing.

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100 years of Ericsson Technology Review: Five early insights that became world-changing innovations

Ericsson CTO Erik Ekudden on the power of innovation

The 20th century was one of huge transformation shaped by war, peace and massive economic disruption. Together with motorization, electrification, and digitalization, the evolution of new technologies within telephony, and later mobile telephony, has played an important role in driving key technological advances.

Throughout this period, Ericsson Technology Review (ETR) has been at the heart of this change – spreading new ideas, opening possibilities for new technology paradigms, and documenting an impressive trail of technology leadership on everything from telephone exchanges [1] to extended reality [2].

100 years of innovating ahead of the curve

Timing plays a decisive role in the innovation life cycle. History is full of examples where it has sometimes taken decades before an inflection point occurs. Ericsson founder Lars Magnus Ericsson established this pedigree already in 1896 with the world’s very first wall-mounted telephones – years ahead of the rest of the industry [3].

The ETR archives tell similar stories: in the early 1920s, ETR showcases many early prototypes of concepts we now take for granted, demonstrating an intuitive insightfulness as to the wider direction of technological travel. Some of these inventions were brought to market by Ericsson; others were leveraged by competitors or jointly developed for the benefit of society.

Below, we pay homage to 100 years of technological intuition inside the pages of ETR and its ability to relentlessly scout technology trends years ahead of time.

First steps toward Bluetooth in 1924?

Most people today enjoy complete untethered freedom to walk and talk through a hands-free device without the constraints of a cord.

The problem with cords was addressed already in the first issue of the L.M. Ericsson Review [3] with wireless headphones marketed by Ericsson, as shown in Figure 1 .

Figure 1: One of the first prototypes of cordless headphones from L.M. Ericsson Review 1924. Bluetooth would arrive nearly 80 years later with the evolution of battery technology.

The headphones were praised for their lightness (0.4kg) but with battery technology lagging there was still one crucial piece remaining: a lightweight battery. So, with the requirement of a power cord, maybe the headphones were not entirely wireless after all.

When battery technology evolved in the late 1990s, Ericsson finally accomplished its near 80-year Bluetooth quest [4]. On the back of Ericsson’s invention of Bluetooth technology, a community of companies set probably the most widely used standard in wireless sound today.

Speaking in the rain...or even under the sea

During the late 1890s, Ericsson invented a watertight microphone [5], as shown in Figure 2. Today, we expect our phones to be (at least somewhat) waterproof, which has not always been the case. With the arrival of the R310 “shark fin” phone in 2000 (Figure 3), Ericsson led the way more than 100 years after the invention of the watertight microphone.

Figure 2: An early design of a watertight microphone (left) invented already in the 1890s.

Figure 3: The Ericsson R310 ‘shark fin’ mobile phone that appeared over 100 years after Ericsson’s early design of a watertight microphone.

In the mid-1930s, Ericsson even tested the waters in diving equipment with a range of field tests to demonstrate subaquatic communication, as shown in Figure 4.

Figure 4: Communication diving equipment from the Ericsson Review in 1935 [6].

Markets reject video communication in the 1960s

In the 1960s, Ericsson took its first significant steps into developing videophone capabilities, culminating in the first transatlantic video call in 1971 as shown in Figure 5. Despite the development of these early prototypes with enterprise markets in mind, all efforts would prove in vain with the markets showing a reluctance to accept such a breakthrough.

Figure 5: The first transatlantic video telephone conversation exchanged between Washington and Sweden at the beginning of December 1971 [7]. The photograph was taken at the COMSAT building in Washington.

It took 60 years and a global pandemic to largely reverse that reluctance. Today’s more integrated devices make for a much smoother adoption of video communication. In fact, having dedicated terminals may have hindered early market development. Now more than half a century later, everyone’s laptop and smartphone has these capabilities.

Figure 6: Video communication has become a common tool both socially and at work in the post-pandemic era.

Shopping on-the-wire in the 1920s: an early contender for e-commerce

Online retail has reshaped the world of commerce, not to mention adjoining sectors across the value chain.

However, already in 1926 [8] we begin to see its early origins in ETR – not so much online retail, more “on-the-wire” retail. As mass telephony began to gain a foothold, Ericsson was quick to point out the benefits of telephone networks as a tool to make retail easier and more convenient, as you can see in Figure 7.

Figure 7: In 1926, Ericsson was quick to capture the benefits of “on-the-wire” retail. In this example, market traders would use the telephone to place and receive fish orders remotely. Cod anyone?

Fast forward to 2000 and ETR [9] was already laying the groundwork for online shopping using mobile devices, among other predicted use cases, almost ten years before the evolution of the smartphone as we know it. Figure 8 illustrates some of those early predicted use cases.

Figure 8: By 2000, almost ten years ahead of e-commerce using a smartphone, Ericsson was already successfully predicting future use cases including mobile shopping and mobile banking.

Satellite communication: always in fashion

Non-terrestrial networks (NTN) became part of the 3rd Generation Partnership Project (3GPP) standard in Release 17, establishing a strong foundation for direct communication between satellites, smartphones and other types of mass-market user equipment [10].

However, this isn’t the first time our industry has become enthralled by the prospect of sending satellites into space. A look through the ETR archives tells you that the interest has long been there.

Already in 1964, ETR [11] describes a transistorized carrier terminal for the transmission of 12 telephony channels on radio links along with TV transmissions from the US to Sweden, all in collaboration with NASA.

In the late 1990s, there were some attempts to introduce satellite communication to mobile telephony, with Ericsson producing a number of satellite phones. This was one of many stepping stones that evolved into NTN, part of the 3GPP’s Release 17 since 2022.

ETR brought such insights to a broader public, with an article dedicated to satellite communication with 3GPP technology [12], as Figure 9 illustrates. The article explains how communication service providers could cooperate with satellite operators to jointly create a global NTN ecosystem by enabling connectivity between terrestrial systems and satellite systems on the same mobile platform.

Figure 9: An overview of existing satellite systems from ETR, 2023.

Figure 10: A satellite dish on the island of Råön, north of Gothenburg, from Ericsson Review, 1964.

Harnessing Hollywood to demonstrate leadership

Marketing also plays a part in the innovation life cycle, ensuring emerging solutions align with market maturity. Throughout the years, Ericsson has even adopted an innovative approach to this, turning to Hollywood to demonstrate its technology leadership.

Ericsson’s iconic Ericofon (or Cobra phone) featured in several movies [13], as shown in Figure 11. While in the 1997 James Bond classic Tomorrow Never Dies, 007 could be seen driving his car remotely with his Ericsson JB988 cell phone (Figure 12).

LEFT: Figure 11: By harnessing Hollywood, Ericsson brought its innovations to a broader audience. The iconic Ericofon featured in several movies in the 1950s and 1960s. RIGHT: Figure 12: The Ericsson JB988 mobile phone played a starring role in the 1997 James Bond classic Tomorrow Never Dies.

Celebrating 100 years of thinking differently

Looking back at 100 years of insights, all successful innovation has a lot to do with technology; the rest is about timing and business development. With innovation, it is easy to be too early, especially in a large organization like Ericsson which is years ahead of the curve.

For more than 145 years, Ericsson has continuously sought to reinvent itself, exploring many broad, diverse and sometimes even unexpected business areas. In the 1890s, for example, most people would not be able to imagine a waterproof mobile phone, nor could they predict the success of Bluetooth in the 1920s.

The tracks of visionary thinking found in the ETR have built a culture of pushing boundaries to imagine the impossible. In the past 100 years, this impossible thinking has laid the foundation for the development of paradigmatic technologies such as mobile broadband, Bluetooth, video calling, immersive communication, non-terrestrial networks, and more.

Acknowledgements

We would like to acknowledge the contributions made by generations of skilled, innovative and insightful Ericsson colleagues within all domains required to facilitate this monumental paradigm shift.

Terms and abbreviations

3GPP – 3rd Generation Partnership Project 5GC – 5G Core gNB - gNodeB NG – Interface between the gNB and the core network NMS – Network Management System NTN – Non-Terrestrial Networks RF – Radio Frequency SNO – Satellite Network Operator UE – User Equipment Uu – Interface between the gNB and the UE

Hans Bergström

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• MIT Schwarzman College of Computing

AI assistant monitors teamwork to promote effective collaboration

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On a research cruise around Hawaii in 2018, Yuening Zhang SM ’19, PhD ’24 saw how difficult it was to keep a tight ship. The careful coordination required to map underwater terrain could sometimes led to a stressful environment for team members, who might have different understandings of which tasks must be completed in spontaneously changing conditions. During these trips, Zhang considered how a robotic companion could have helped her and her crewmates achieve their goals more efficiently. Six years later, as a research assistant in the MIT Computer Science and Artificial Intelligence Laboratory (CSAIL), Zhang developed what could be considered a missing piece: an AI assistant that communicates with team members to align roles and accomplish a common goal. In a paper presented at the International Conference on Robotics and Automation (ICRA) and published on IEEE Xplore on Aug. 8 , she and her colleagues present a system that can oversee a team of both human and AI agents, intervening when needed to potentially increase teamwork effectiveness in domains like search-and-rescue missions, medical procedures, and strategy video games. The CSAIL-led group has developed a theory of mind model for AI agents, which represents how humans think and understand each other’s possible plan of action when they cooperate in a task. By observing the actions of its fellow agents, this new team coordinator can infer their plans and their understanding of each other from a prior set of beliefs. When their plans are incompatible, the AI helper intervenes by aligning their beliefs about each other, instructing their actions, as well as asking questions when needed. For example, when a team of rescue workers is out in the field to triage victims, they must make decisions based on their beliefs about each other’s roles and progress. This type of epistemic planning could be improved by CSAIL’s software, which can send messages about what each agent intends to do or has done to ensure task completion and avoid duplicate efforts. In this instance, the AI helper may intervene to communicate that an agent has already proceeded to a certain room, or that none of the agents are covering a certain area with potential victims. “Our work takes into account the sentiment that ‘I believe that you believe what someone else believes,’” says Zhang, who is now a research scientist at Mobi Systems. “Imagine you’re working on a team and you ask yourself, ‘What exactly is that person doing? What am I going to do? Does he know what I am about to do?’ We model how different team members understand the overarching plan and communicate what they need to accomplish to help complete their team’s overall goal.” AI to the rescue Even with a sophisticated plan, both human and robotic agents will encounter confusion and even make mistakes if their roles are unclear. This plight looms especially large in search-and-rescue missions, where the objective may be to locate someone in danger despite limited time and a vast area to scan. Thankfully, communication technology augmented with the new robotic assistant could potentially notify the search parties about what each group is doing and where they’re looking. In turn, the agents could navigate their terrain more efficiently.

This type of task organization could aid in other high-stakes scenarios like surgeries. In these cases, the nurse first needs to bring the patient to the operation room, then the anesthesiologist puts the patient to sleep before the surgeons begin the operation. Throughout the operation, the team must continuously monitor the patient’s condition while dynamically responding to the actions of each colleague. To ensure that each activity within the procedure remains well-organized, the AI team coordinator could oversee and intervene if confusion about any of these tasks arises.

Effective teamwork is also integral to video games like “Valorant,” where players collaboratively coordinate who needs to attack and defend against another team online. In these scenarios, an AI assistant could pop up on the screen to alert individual users about where they’ve misinterpreted which tasks they need to complete.

Before she led the development of this model, Zhang designed EPike, a computational model that can act as a team member. In a 3D simulation program, this algorithm controlled a robotic agent that needed to match a container to the drink chosen by the human. As rational and sophisticated as they may be, cases arise where these AI-simulated bots are limited by their misconceptions about their human partners or the task. The new AI coordinator can correct the agents’ beliefs when needed to resolve potential problems, and it consistently intervened in this instance. The system sent messages to the robot about the human’s true intentions to ensure it matched the container correctly.

“In our work on human-robot collaboration, we’ve been both humbled and inspired over the years by how fluid human partners can be,” says Brian C. Williams, MIT professor of aeronautics and astronautics, CSAIL member, and senior author on the study. “Just look at a young couple with kids, who work together to get their kids breakfast and off to school. If one parent sees their partner serving breakfast and still in their bathrobe, the parent knows to shower quickly and shuffle the kids off to school, without the need to say a word. Good partners are well in tune with the beliefs and goals of each other, and our work on epistemic planning strives to capture this style of reasoning.”

The researchers' method incorporates probabilistic reasoning with recursive mental modeling of the agents, allowing the AI assistant to make risk-bounded decisions. In addition, they focused on modeling agents’ understanding of plans and actions, which could complement previous work on modeling beliefs about the current world or environment. The AI assistant currently infers agents’ beliefs based on a given prior of possible beliefs, but the MIT group envisions applying machine learning techniques to generate new hypotheses on the fly. To apply this counterpart to real-life tasks, they also aim to consider richer plan representations in their work and reduce computation costs further.

Dynamic Object Language Labs President Paul Robertson, Johns Hopkins University Assistant Professor Tianmin Shu, and former CSAIL affiliate Sungkweon Hong PhD ’23 join Zhang and Williams on the paper. Their work was supported, in part, by the U.S. Defense Advanced Research Projects Agency (DARPA) Artificial Social Intelligence for Successful Teams (ASIST) program.

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• Brian Williams
• Yuening Zhang
• Computer Science and Artificial Intelligence Laboratory (CSAIL)
• Department of Aeronautics and Astronautics

Related Topics

• Artificial intelligence
• Aeronautical and astronautical engineering
• Computer science and technology
• Electrical Engineering & Computer Science (eecs)
• Defense Advanced Research Projects Agency (DARPA)

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