Creative Problem-Solving

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creative problem solving process pdf

  • Gerard J. Puccio 2 ,
  • Barry Klarman 2 &
  • Pamela A. Szalay 2  

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Life and work in the beginning of the twenty-first century has been described as volatile, uncertain, complex, and ambiguous. In this fast changing, innovation-driven environment, Creative Problem-Solving has been identified as a fundamental skill for success. In contrast to routine problem-solving, with straightforward and repeatable solution paths, today’s problems are described as being complex and wicked. To generate the possibilities that can effectively address complex problems, individuals need to draw on the highest level of human thought – creativity. Creative Problem-Solving explicitly draws on, and promotes, effective creative thinking. The purpose of this entry is to describe and distinguish Creative Problem-Solving from other forms of problems-solving. Moreover, as Creative Problem-Solving is a deliberate creativity methodology, this chapter also provides a description of the more specific thinking skills that are embodied by the higher-order skill of creative thinking and are explicitly called on in Creative Problem-Solving. Complex problems require complex thinking, and Creative Problem-Solving provides a structured process that allows individuals to more easily and efficiently deploy their creative thinking skills.

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Puccio, G.J., Klarman, B., Szalay, P.A. (2022). Creative Problem-Solving. In: Glăveanu, V.P. (eds) The Palgrave Encyclopedia of the Possible. Palgrave Macmillan, Cham. https://doi.org/10.1007/978-3-030-90913-0_41

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  • DOI: 10.1177/0021886313508433
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Creative Problem-Solving Process Styles, Cognitive Work Demands, and Organizational Adaptability

  • M. Basadur , G. Gelade , Tim Basadur
  • Published 1 March 2014
  • Psychology, Business
  • The Journal of Applied Behavioral Science

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