verizon cell phone business plans

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Plans & features

Answers to your questions on Verizon Wireless plans, from pay-as-you go prepaid plans to unlimited options on the new Verizon Plan.

Get unlimited data, talk and text on America's best network.

Business plans

Business unlimited.

Unlimited data on America's best network with options for every business

Flexible Business

Connect any number of devices with customized shared data plans to meet the needs of your business

Other plans

From internet connectivity to cybersecurity protection, we have plans to fit your business needs

Changing your plan or features

How to change your plan.

Learn the new, more efficient way to change your plan in My Business if you have one line, one account or multiple lines and accounts

Plans overview FAQs

Get answers to the most frequently asked questions regarding your Verizon plan.

Adding or removing features

You can change your features for an individual line, up to 99 lines on an account, on 1 account, or 2-5 accounts. We'll show you how to do all of them.

$20 International plan

Get answers to the most frequently asked questions about the $20 Monthly International plan

• 500 Mbps Internet
• 1 Gig Internet
• 2 Gig Internet
• 5G Business Internet
• High Speed Internet
• Digital Voice
• Business Phone
• Resource Center
• Customer Reviews
• Availability

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Verizon business bundles—wired differently with hyperfast fiber.

w/2-yr agmt.

/mo. Plus taxes, fees & equip. charges

Offer & pricing details

Choose your Verizon business bundle

View details

Internet + Voice

200/200 Mbps

Per month. Plus taxes, fees & equip. charges

One-year price guarantee

1 VoIP Line

w/ 2-yr agmt.

• Get up to a $1,500 credit to help cover costs to switch, with 2-year term.

Available Extras

Save $85 on your first IP phone.

Add additional Business Digital Voice lines for $25/mo

Fios 500 Mbps

500/500 Mbps

Two-year price guarantee

No activation fee (save $49).

Add additional Business Digital Voice lines for $25/mo.

Up to 940/880 Mbps

Three-year price guarantee

*Get up to an $800 Visa Prepaid card with select FiOS business internet plans and 2-year term. Terms apply. Limited time offer.

No router rental fee.

#1 by J.D. Power. 5 years in a row.

Best in Customer Satisfaction for Small Business wireline Service

Verizon received the highest score among small businesses in the J.D. Power 2019 - 2023 U.S. Business Wireline Satisfaction Studies of customers' satisfaction with their business wireline data and voice services. Visit jdpower.com/awards for details.

Refer a friend and get $400 on us.

$400 for you and a friend with the Refer a Business Program.

If you’re a Verizon business customer, you can get a $400 Visa® Prepaid Card for both yourself and a friend with the Refer a Business Program. It’s easy, just:

• Contact a Verizon business representative.
• Fill out a referral form for your friend's business.
• Receive a $400 Visa Gift Card for you and the person you refer after they sign up for a Verizon business service.

Verizon business bundles are 100% fiber-optic.

Get the blazing speed and rock-solid reliability that only a 100% fiber connection can provide.

Why choose a Verizon business bundle?

It’s about more than saving money.

Get price savings, the convenience of one bill, and the peace of mind knowing your Verizon Fios Internet for Business and Business Digital Voice all work together to deliver the ultimate small business bundle.

Symmetrical speeds

We’re wired with upload speeds as fast as download speeds for the way business is done today—with more cloud, mobile, and video. Verizon business bundles are built for the modern workplace.

Wi-Fi router

Verizon business bundles come with a wireless router, so you can set up a wireless service. Tempt visitors with free Wi-Fi, and make employees mobile so they can meet customers where they stand.

24/7 business support

If you run into tech trouble, reach out to our polite and knowledgeable support staff. Someone is always ready to help. 24/7 tech support is standard with all Verizon business bundles.

Why go with Verizon business phone and internet?

Fiber-optic cables can carry significantly more information faster, with much less signal loss than traditional copper cables. What does that mean for your business? A faster, more reliable internet connection; crystal-clear HD voice calls.

Every Verizon business bundle is backed by our 24/7 technical support. You can get help when you need it, plus benefit from the convenience of having all your services through one service provider.

Get the 24/7 IT security expertise you need to protect the most important business: yours.

Help safeguard your business with Business Internet Secure from Verizon: Device security. Data security. Predictive Virus Protection. Simple and effective, the software helps protect your business inside out; so business and client information, financial records and customer identities can stay safe.

Give Your Business The Fios Advantage

Fios Business Internet

Say goodbye to buffering with an internet service that works as fast as you do. With a 100 percent fiber-optic network, your business can continue to grow without limits.

Business Digital Voice

Simplify with more than thirty advanced calling features with this dependable VoIP system. Track calls with call logs, save time with click-to-dial functions, and maintain connections with customers.

Know your true internet speed

Sometimes your actual internet speed comes in slower than what you signed up for. Put your current service to the test with this free speed test.

Verizon Fios is better for business.

Fiber optics make Verizon business bundles fast, reliable, and flexible.

Set up Service

See what symmetrical upload and download speeds can do for your company with Fios Business Internet:

• Bandwidth to support clear conference calls
• Less time spent waiting on downloads
• Ability to connect, stream, and send files on multiple devices at once

Protect your business from frequent phone or internet outages with reliable small business bundles from Verizon and get:

• Fewer interruptions with fiber optic networks than with copper
• A network with 99.9% reliability
• Less downtime and greater productivity

With a fiber-powered business bundle from Verizon, you’ll be able to support the speed-hungry programs you need to stay competitive:

• Experience cloud-hosted software
• Run advanced creative tools for marketing campaigns
• Connect multiple devices per person

More reasons to switch to a Verizon small business bundle.

We make it affordable and low-risk to get Fios speeds and reliability:

• Verizon gives you credit for early termination fees. Up to $500 to help you break free from your existing contract.
• Verizon’s 30-Day Money-Back Guarantee We’re so sure you’ll love the service we offer a 30-day money-back guarantee with a term agreement.
• Verizon offers no-term business packages If business is changing fast and you need the flexibility.

Frequently asked questions

Is a contract or service agreement required with a Verizon business bundle?

Verizon Fios for small business is available with or without a contract or service agreement. Customers can choose to sign a two-year contract and pay less each month or forgo the contract and pay slightly more. If you opt for the two-year contract, there is an early termination fee for canceling service before the end of the term.

Do I lose phone service if the power goes out?

Verizon’s small-business phone system is digital. This gives the service the advantage of powerful features at a more affordable price. However, since it’s digital, electricity is required for operation, whereas a traditional landline still works even without electricity. To help offset the chance that your business could lose phone service when the power goes out, we provide a battery back-up system with all Verizon business bundles that helps maintain phone service for up to 24 hours in the event of an outage.

Can I choose my phone number with Verizon Fios?

Yes, you can choose any number you like for your business phone line when you purchase a Verizon business bundle. Your phone number is an important part of branding your business, so Verizon offers several choices for small businesses. You can keep your existing number or choose a toll-free number or local number for your business.

'ZDNET Recommends': What exactly does it mean?

ZDNET's recommendations are based on many hours of testing, research, and comparison shopping. We gather data from the best available sources, including vendor and retailer listings as well as other relevant and independent reviews sites. And we pore over customer reviews to find out what matters to real people who already own and use the products and services we’re assessing.

When you click through from our site to a retailer and buy a product or service, we may earn affiliate commissions. This helps support our work, but does not affect what we cover or how, and it does not affect the price you pay. Neither ZDNET nor the author are compensated for these independent reviews. Indeed, we follow strict guidelines that ensure our editorial content is never influenced by advertisers.

ZDNET's editorial team writes on behalf of you, our reader. Our goal is to deliver the most accurate information and the most knowledgeable advice possible in order to help you make smarter buying decisions on tech gear and a wide array of products and services. Our editors thoroughly review and fact-check every article to ensure that our content meets the highest standards. If we have made an error or published misleading information, we will correct or clarify the article. If you see inaccuracies in our content, please report the mistake via this form .

The best business phone plans: Reliable 5G for work

When I started writing for ZDNet 15 years ago , mobile phones were being used by 74% of the US population, but only 14% of those people were using these basic phones to access the internet. The latest data shows that 97% of Americans own a mobile phone, with 85% of those being smartphones that access the internet multiple times a day.

Smartphones and wireless cellular services are now essential for businesses to compete in today's market and broad coverage is an expectation. After T-Mobile's recent acquisition of Sprint, the US market is dominated by Verizon, T-Mobile, and AT&T. Each of these carriers offers various plan options for businesses of all sizes.

5G continues to roll out across the US, but reliable LTE service is still essential to getting work done. The pricing for business service is competitive, and as someone who has been in the industry for decades, it is amazing to see the reasonable pricing for such fast service that reaches across the nation.

Verizon phone plans for businesses

Verizon Wireless has the most subscribers in the US and is popular with businesses. Three Business Unlimited plans make it easy to find the perfect option for your business. All three  Business Unlimited plans  from Verizon include unlimited talk, text, and data. Support for 5G, mobile hotspot, and tablet use differentiate the three plans. Pricing is also for five or more lines, targeted for business and not for family usage.

Business Unlimited Start

$30 per line per month.

While there are no limits on minutes, texts, or data, in times of congestion data may be slower with this Start plan. Nationwide 5G, low-band spectrum 5G, is supported with the Start plan and a compatible smartphone.

Tablet, smartwatch, and hotspot options are available for additional costs on the Business Unlimited Start plan. The price also includes $5 per month savings for paper-free billing and auto pay.

Pros  

• Nationwide 5G coverage
• Able to add additional devices (watches, tablets) to the account
• No support for mmWave, high-band, 5G
• Data speeds slowed down during times of congestion

Business Unlimited Plus

$40 per line per month.

For $10 more per line per month, Verizon adds 100GB of premium network access, 5G UWB (mmWave) support, and unlimited mobile hotspot service. In addition, Verizon's Business Mobile Secure is included at no additional cost. This enhanced security bundle includes lookout mobile endpoint secure, mobile device management, Wi-Fi protection, and tech support.

• Nationwide 5G coverage, including mmWave spectrum
• Enhanced security bundle included
• Unlimited mobile hotspot service
• 100GB limit during high usage time periods

Business Unlimited Pro

$50 per line per month.

The highest level Verizon Business Unlimited plan provides twice the amount of premium network access, 120GB, along with 50% off on Business Unlimited Pro tablet plans.

This plan may be perfect for businesses using connected tablets out in the field and smartphones that are using data throughout the day away from Wi-Fi service.

• Nationwide 5G coverage with mmWave support
• 50% cost savings on tablet plans
• $50 price per line higher than other tiers

T-Mobile phone plans for businesses

After the purchase of Sprint, T-Mobile is now the second largest (in terms of subscriber count) carrier in the US. While T-Mobile has long been known for its consumer-friendly cellular plans, it also has one of the most extensive  libraries of business offerings  for small companies, large companies, and government agencies. Its new  Business Unlimited plans  are presented below, but other options require  direct discussions  between businesses and T-Mobile.

Business Unlimited Select

$25 to $60 per line per month.

Business Unlimited Select plans are designed for small business customers who need 1 to 12 lines of service. A one line plan is the most expensive, at $60 per month. Two lines are priced at $45 per line per month, four lines are $30 per line per month, and six or more lines are just $25 per line per month.

These plans include 5G network support, 5GB of high-speed mobile hotspot data, as well as unlimited calling/texting/data in Mexico and Canada.

• Very affordable small business plan
• Unlimited service in Mexico and Canada
• Unlimited streaming is limited to SD content
• Included data in Canada and Mexico is 128kbps speed

Business Unlimited Advanced

$30 to $70 per line per month.

If the employees of your small business travel by airplane and need Microsoft apps, then you should consider the T-Mobile Business Unlimited Advanced plan. This service plan includes 40GB of high-speed hotspot data, Microsoft 365, one hour of Gogo in-flight Wi-Fi, and 5GB of high-speed data in Canada and Mexico.

• Affordable per line price point
• Microsoft 365 productivity service included
• One hour of in-flight Wi-Fi service
• 40GB of high-speed hotspot
• 100GB of premium data

Business Unlimited Ultimate

$40 to $85 per line per month.

For small businesses that want it all at reasonable per line prices, the new Business Unlimited Ultimate plan is for you. In addition to the unlimited talk, text, and data (with 5G included) small businesses also get unlimited premium data, 100GB of mobile hotspot, and Microsoft 365.

Streaming content is provided with unlimited 4K UHD quality, WiFi on your flight is unlimited, and data in 210 countries is twice as fast (256kbps) as the other T-Mobile small business plans.

• Unlimited premium data
• Unlimited WiFi on your flight
• Microsoft 365 services included
• 5GB of high speed data in Canada and Mexico

AT&T phone plans for businesses

After T-Mobile added Sprint subscribers to its total subscriber base, AT&T dropped to third in total subscriber count. However, AT&T is also well established as an enterprise service provider with  four enterprise options  available to customers. AT&T also serves as the backbone for the  FirstNet network  optimized for first responders.

Unlimited Your Way for Business

Starting at $30 per month.

The Unlimited Your Way for Business plans allow up to 10 devices per plan group and are designed for small to medium-sized businesses. The more lines you add, up to 10 lines, the less expensive the starting price is for AT&T Business Unlimited Starter, Business Unlimited Performance, and Business Unlimited Elite. For 10 lines, the starting price is $30, $35, and $40 per line per month, respectively. For just a single line, these prices are $65, $75, and $85 per line per month, respectively.

Hotspot data allotments, priority data transmission, and higher definition streaming are features that improve as you move from the Starter tier to the Elite tier of service. Select the number of lines on the Unlimited Your Way website to view pricing for your company.

• Price per line decreases with additional lines
• Multiple tiers of service are offered
• Limited to 10 lines of service
• Priority data transmission restrictions
• Hotspot data limits

AT&T Mobility Select - Pooled

Starting at $35 per month.

Unlimited calls and text messages in the US, unlimited calls to Mexico and Canada, and unlimited texting from the US to more than 120 countries are included in the  AT&T Mobility Select - Pooled  plan service. Data is served up to each employee from a single shared pool for each business account.

Plans start at $35 per month, but potential customers need to contact AT&T to discuss specific details and plan pricing.

• Affordable plan pricing
• Unlimited calls to Mexico and Canada
• Shared pool requires management to allocate

AT&T Mobile Share Plus for Business

Starting at $50 per month.

The AT&T Mobile Share Plus for Business plan supports from one to 25 smartphone lines with various monthly data caps, ranging from 3GB to 120GB per phone. Pricing per phone starts at $50 per month for 3GB and goes up to $615 for one phone with 120GB of data.

Shareable data, rollover data, unlimited talk and text, mobile hotspot service, and international talk, text, and data are provided with these plans.

• Support for up to 25 lines of service
• Rollover data support
• Mobile hotspot service included
• Data caps allocated by service option

AT&T Business 4GB

Unlimited talk, text, and 4GB of data per line are provided with the AT&T Business 4GB  plan. Hotspot data and standard mobile security services are also provided with the plan. Pricing for smartphones starts at $50 per month, but further pricing requires consultation with an AT&T representative.

AT&T Business 4GB is available for tablets for $20 per month and for wearables for $10 per month. AT&T advertises this plan as best for small businesses.

• Unlimited talk and text
• Controlled pricing per each phone
• Service options for tablets and wearables
• 4GB data limit per each line

MVNO options for businesses

While the three major carriers offer focused business plans, there are also a few MVNOs that offer attractive per line plans that may work well for small businesses. MVNOs (mobile virtual network operators) are companies that use establish wireless carrier infrastructure to provide no or minimal contract options for customers. The MVNOs do not openly advertise which wireless carrier infrastructure they are using, but as soon as you insert a SIM into your phone, you can see which carrier is connected to which MVNO. MVNOs are optimized for consumers looking for phone service with no contracts and prepaid options, but these same elements may help small businesses control costs and adjust to market demands.

US Mobile for business

$9 per line and $2 per gb per month.

Most MVNOs offer attractive per line prices with each account limited to five or six lines. US Mobile is one MVNO that actually provides shared data plans for companies of any size. Enter the number of lines you need and the amount of shared data to view your total monthly payment. 

A couple of examples include 50 lines with 100GB of data for $674 per month or 30 lines with 50GB of data for $385 per month. We had the opportunity to test out the two available US Mobile SIM cards and found the service to be fast and reliable.

• Specific service offering for businesses
• Scalable to your business size and line needs
• Competitive $9 per line base fee
• Verizon and T-Mobile serve as network providers
• Data price per GB may be higher than unlimited plans

Mint Mobile

$30 per month per line.

Mint Mobile is one of the most popular MVNOs thanks in large part to advertising by one of its owners, Ryan Reynolds. While there are no specific business plans, three/six/twelve month plans for individual phones are available starting as low as $30 per month for unlimited talk, text, and data.

T-Mobile provides the network for Mint Mobile's service so you will need GSM handsets for the service.

• Unlimited talk, text, and data plan options
• Flexibility for less expensive data limit plans
• No specific business service plans
• Limited to T-Mobile coverage area
• Three available contract period options

Cricket Wireless

Starting at $25 per line per month.

Cricket Wireless is an established MVNO, service provided by AT&T, that has retail stores around the country so you can get support and establish service in person if you desire. One to five lines can be setup for each account with measured data or unlimited data. Mobile hotspot data can also be added to each line.

4G LTE and 5G data is provided, along with international support, cloud storage, and more.

• Established, trusted MVNO
• Physical retail stores around the country
• Unlimited and measured data plan options
• No long term contract required
• Service coverage area limited to AT&T network
• Five line limit per account

What steps should a new business take to establish wireless service?

While this buying guide provides current pricing and service options from the three primary US wireless carriers and MVNOs, specific pricing for your business requires a conversation with the carrier to fully define your company needs, available service discounts, and contract lengths.

One of the first things to figure out is where you will need service geographically in the US as all three carriers have slightly different coverage maps. Your geographic operating area may remove one, or more, carriers from your viable candidate list. 

The next step is to determine how many lines of service you will need and then the data needs of those lines. Calling and text messages are unlimited in all cases, but data speed and amount of data will drive your costs.

Most carriers also offer additional incentives and services, such as hotspot, in-flight coverage, Microsoft 365, and more. Make sure to account for the value of these incentives in your decision-making process.

What are the disadvantages of a MVNO?

Most MVNOs are focused on the consumer market so business plan offerings for more than six lines of service are rare. Pricing can be very competitive and with no contracts these MVNOs may be attractive to businesses just getting started that do not want to lock in long-term contracts.

Account management may require more time from businesses given the consumer focus of MVNOs. MVNOs are also subject to the infrastructure provided by the big three US carriers, but there are several established MVNOs with solid reputation and a record of high-quality service and support.

What is the best business phone plan?

We analyzed reliability, coverage, and price to compile a list of the best phone plans for your business which includes: Verizon, AT&T, and T-Mobile.

Does the choice of my smartphone model limit wireless service?

In the past, the US wireless market was split into GSM and CDMA service technologies with two carriers supporting each of these technologies. Modern smartphones support LTE and 5G service without CDMA technology your choice of smartphone is not as limited.

The most popular smartphones in the US, Apple iPhones and Samsung Galaxy phones, support all wireless technologies in the US wireless market so there are no limits on using these phones with any US carrier. If you purchase these phones directly from Samsung and Apple, then you can choose to purchase unlocked models.

Some phones are sold in a locked state so they can only be used on one specific carrier. This may be changing soon and there are processes to unlock your phone from your carrier if you decide to switch carriers. There used to be incentives for purchasing locked phones, but in today's world purchasing unlocked phones gives you the most flexibility for choosing your service provider.

ZDNET Recommends

The best cheap 5g phones: expert tested, the best business internet service providers, the best at&t phone deals right now.

Office Technology | Buyer's Guide

6 Best Business Cell Phone Plans of 2024

Published January 18, 2024

Published Jan 18, 2024

REVIEWED BY: Corey McCraw

WRITTEN BY: Sam Dadofalza

This article is part of a larger series on VoIP .

• 1 Best Business Cell Phone Plans Compared
• 2 Verizon: Best for Mobile Hotspot and Premium Data
• 3 RingCentral: Best for Streamlined Call Distribution
• 4 AT&T: Best for Mobile Security
• 5 Nextiva: Best for Toll-free Calling
• 6 T-Mobile: Best for Global Communications
• 7 Google Voice: Best for Budget-conscious Freelancers
• 8 How We Evaluated the Best Business Cell Phone Plans
• 9 Frequently Asked Questions (FAQs)
• 10 Bottom Line

The best business cell phone plans offer unlimited calls, texts, and mobile data, support remote work via mobile hotspot access, and enable communications with overseas contacts. They provide robust mobile security through proprietary apps for spam call detection and safe browsing. The plans have valuable add-on features such as subscriptions to streaming services and business tools. In this article, we outlined our top picks for business cell phone plans:

• Verizon : Best for mobile hotspot and premium data
• RingCentral : Best for streamlined call distribution
• AT&T : Best for mobile security
• Nextiva : Best for toll-free calling
• T-Mobile : Best for global communications
• Google Voice : Best for budget-conscious freelancers

Best Business Cell Phone Plans Compared

Verizon: best for mobile hotspot & premium data.

What We Liked

• Unlimited calling and texting in the U.S., Canada, and Mexico
• TravelPass offers 24 hours of unlimited talk and text in overseas locations and 2GB of high-speed international data
• Huge discounts on tablets when subscribed to the Unlimited Pro plan

Where It Falls Behind

• Expensive subscription plans, with the entry-level package starting at $70 per line, per month
• Caller ID and personal block list feature are not available in the base-level plan
• Mobile security requires a separate activation fee of $5 per device

Verizon Monthly Pricing*

• Business Unlimited Start 5G: $70 per line for unlimited talk, text, and data, unlimited 5G and 4G LTE data, 5GB of 5G and 4G LTE mobile hotspot data, call filter, and 480p video streaming
• Business Unlimited Plus 5G: $80 per line for 100GB of premium smartphone data and mobile hotspot data, enhanced security features, up to 4K video streaming, and TravelPass for two days (24 hours of unlimited talk and text, 2GB of high-speed international data, and then unlimited data at 3G speeds thereafter)
• Business Unlimited Pro 5G: $85 per line for unlimited premium smartphone data, 200GB of premium mobile hotspot data, TravelPass for four days, and 50% off on tablet plan

*Pay only $35, $45, or $50 per line for the tiered subscription plans when you get five or more lines. Secure $5 savings per month when you sign up for Auto Pay and paper-free billing.

Verizon is our top provider in this list of the best business cell phone plans, offering a generous allotment for mobile hotspot and premium data. This allows on-the-go professionals to have fast access to the internet wherever they are. The provider features 200GB of premium mobile hotspot data in its most expensive plan. While its direct competitor, AT&T, has the same maximum cellular data, Verizon’s mobile throttling speed is more tolerable.

AT&T slows down the speeds to a maximum of 128Kbps when you reach the data usage threshold. Verizon, on the other hand, reduces the speed to 600Kbps for 4G LTE and 5G and 3Mbps for 5G Ultra Wideband. Meanwhile, its premium data has no cap and won’t slow down based on the data used. On top of the excellent data offerings, Verizon has a range of business cell phones for small businesses, carrying top brands like Apple, Samsung, and Google.

The downside of using Verizon is that some of its call filtering features, like caller ID and personal block list, are not available in the entry-level plan. You must upgrade to the second-tier package, which costs $80 per line, monthly, to access those tools. Other business cell phone plans providers have these call filtering capabilities in their base-level subscription packages. You’ll save more with RingCentral , for instance, as it’s priced at $30 per user, per month.

Verizon Features

Block high-risk calls automatically using Verizon’s spam filter. (Source: Verizon )

• Call filter: Screen and block incoming spam calls and those from unwanted numbers. Upgrade to Call Filter Plus to access caller ID for robocall control and total spam protection.
• Business Mobile Secure: Get alerts when a device tries to connect to unsecured Wi-Fi. It protects your phone against phishing and other cybersecurity risks.
• Bring your own device (BYOD) : Verizon allows users to keep their smartphones and numbers when switching to the provider. Simply check your eligibility, bring your smartphone and number, and activate them with one of Verizon’s unlimited business plans.

RingCentral: Best for Streamlined Call Distribution

• Free local and toll-free numbers in all plans
• 99.999% uptime guarantee, which translates to less than six minutes of annual downtime
• Up to 200 video meeting participants
• Only offers up to 200 business texting credits per user
• Phone rentals are only available for those tied to a multi-year contract
• Unlimited storage for files is locked behind the most expensive plan

RingCentral Monthly Pricing*

• Core: $30 per user for unlimited domestic calling, local or toll-free numbers, 100 toll-free minutes, 25 short messaging service (SMS) credits, and multi-level auto-attendant
• Advanced: $35 per user for 1,000 toll-free minutes, 100 SMS credits, advanced call queues, automatic and on-demand call recording, and up to eight-digit phone extensions
• Ultra: $45 per user for 10,000 toll-free minutes, 200 SMS credits, and unlimited storage for files, messaging, and recordings
• Free trial: 14 days

*Save up to 33% by paying annually. Volume discounts for 50-plus users are available.

RingCentral ranks second on our list of the best small business cell phone plans, most suitable for teams wanting to improve call management. Its wide array of voice-over-internet-protocol (VoIP) features route phone calls to team members more efficiently. For one, the multi-level auto-attendant automatically directs calls to the right departments based on the caller’s key presses. Its call queue accommodates up to 25 waiting calls.

The VoIP phone system supports various call routing modes: round-robin, sequential, and simultaneous. Aside from organizing the flow of inbound calls, these distribution methods ensure you won’t miss important customer queries.

Before choosing RingCentral, note that it only provides a maximum of 200 SMS credits per user. If you frequently send texts for marketing or customer service, explore other best cell phone plans businesses use, like Verizon and AT&T , which offer unlimited texting.

RingCentral Features

Get an overview of all your voicemail messages on RingCentral. (Source: RingCentral )

• Visual voicemail: Access and manage your voicemail through RingCentral’s admin portal. Instead of listening to audio files and playing them repeatedly to get the details of the message, read the voicemails. Users have the option to preview, delete, and forward these messages.
• Team huddle: Let team members hold spontaneous virtual meetings that resemble face-to-face, informal huddles. Easily host audio and video conferences where participants come and go as they please.
• Video conferencing: Host virtual meetings for up to 200 participants. If you get the large meeting add-on, your sessions will be able to accommodate a maximum of 500 attendees.

AT&T: Best for Mobile Security

• Unlimited texting from the U.S. to 200+ countries
• All subscription plans feature mobile app security
• Waived activation fees for new customers who buy plans and devices online
• More expensive subscription plans compared to other providers listed here
• 5G+ is available in limited parts of select cities only
• Hotspot data speed slows to a maximum of 128Kbps when your allotted data is consumed

AT&T Monthly Pricing*

• Standard: $70 per line for unlimited talk, text, and data within and between the U.S., Canada, and Mexico, 5G/5G+ access, 5GB of mobile hotspot data, basic ActiveArmor security, and standard-definition video streaming
• Advanced: $80 per line for 100GB of mobile hotspot data, advanced ActiveArmor security, and high-definition 1080p video streaming
• Premium: $90 per line for 200GB mobile hotspot data, high-definition 4K video streaming, and unlimited talk, text, and data in Latin America

*Pay only $40, $45, or $50 for the tiered subscription plans when you get six or more lines. Secure a $10 discount when you sign up for AutoPay and paperless billing.

AT&T is the best cell phone plan for businesses prioritizing the privacy of confidential company information. Among the providers mentioned in this list, it offers the most comprehensive mobile security through the AT&T ActiveArmor app. This app offers spam risk call blocking, safe browsing, public Wi-Fi protection, and identity monitoring. The last one involves tracking the dark web for your personal information.

On top of these key features, you’ll be able to receive data breach alerts, run reverse number lookups, identify unknown caller details, and get information about your Android smartphone if it gets lost or stolen. While AT&T offers excellent mobile security among the best cell phone plans for small businesses listed, its data offering may be a deal-breaker. It slows down the hotspot data to a maximum of 128Kbps when the user hits their data cap.

In contrast, Verizon’s mobile throttling speed is 600Kbps, a more acceptable speed for professionals who need to stay connected. Consider this option if you need internet access when working remotely. The provider offers some valuable mobile security features as well, such as Wi-Fi protection and robocall blocking.

AT&T Features

Turn on data roaming when traveling internationally. (Source: AT&T )

• Video streaming: Watch shows on your smartphone in standard definition, high-definition, or ultra-high definition, depending on your plan. To control data usage, AT&T’s Video Management feature automatically renders streaming video in standard definition.
• International roaming: Call, text, and use mobile data in Latin America with no usage limits. This lets you communicate with colleagues and customers whenever needed, wherever you may be.
• Mobile hotspot: Plug your devices into your hotspot and secure your internet connection instantly. With AT&T’s broad coverage nationwide, you’ll connect and work remotely without the hassle.

Nextiva: Best for Toll-free Calling

• High-definition voice is featured in all subscription plans
• Number porting is free of charge
• Lets users bring their own device
• Only allows a 45-minute duration in video calls
• SMS isn't available in the entry-level plan
• Users must upgrade to the most expensive package to access call recording and voicemail transcription

Nextiva Monthly Pricing*

• Essential: $30.95 per user for free local and toll-free numbers, up to 1,500 toll-free minutes, auto-attendant, and call history
• Professional: $35.95 per user for up to 3,000 toll-free minutes, multi-level auto-attendant, voicemail-to-SMS, and a maximum of 1,000 messages sent and received per user
• Enterprise: $45.95 per user for up to 12,500 toll-free minutes, call recording, a maximum of 2,000 messages sent and received per user, and voicemail transcription

*Save up to 33% by paying annually. Volume discounts are available for more than four users.

Nextiva is included in this list of the best cell phone plans for small businesses, ideal for companies catering to a national client base because of its generous toll-free minute allowance. It offers a maximum of 12,500 toll-free minutes, allowing customers from different parts of the country to reach out to the business without any charge.

The provider’s call management features, specifically the multi-level auto-attendant, call queueing, call park, and five-digit phone extensions, make accommodating several customer queries easier. The threaded conversations, which put all customer interactions from different channels in one interface, help users be more organized in addressing concerns.

One disadvantage you need to know before subscribing to Nextiva is that its video calls only last for 45 minutes. Consider other best cell phone plans for businesses if you frequently go on long video calls for client and team discussions. RingCentral is a good option, as its video meetings have a duration of 24 hours.

Nextiva Features

Set your status on Nextiva to let colleagues know if you’re available for a call. (Source: Nextiva )

• Call recording: Capture phone calls and store the recordings to secure a reliable reference for business deals and agreements. These files may serve as training materials for new customer service representatives in the future.
• Call presence: Know who among colleagues is available for calls. The phone system’s presence displays user status: available, on a call, unavailable (do not disturb), or offline.
• Call pop: See who’s on the other end of the line before answering a call. Refer to the call pop feature to know the customers’ last interaction, account value, and experience score or customer sentiment.

T-Mobile: Best for Global Communications

• Offers valuable productivity tools, like Microsoft 365 license
• Add-ons, like extra high-speed hotspot and high-definition streaming, offer flexibility when users need additional data
• All plans have dedicated customer care services
• Wi-Fi for traveling isn't available in the entry-level plan
• Reverse number lookup tool is only available at the most expensive subscription package
• Netflix subscription is locked behind the Ultimate plan

T-Mobile Monthly Pricing*

• Select: $60 per line for 50GB of premium data, unlimited mobile hotspot with 5GB of data, unlimited international texting and up to 5GB of data in 11 countries, and unlimited calling, texting, and data in Mexico and Canada with up to 5GB of data
• Advanced: $70 per line for 100GB of premium data, unlimited mobile hotspot with 50GB of data, four full-flight Wi-Fi sessions a year, and secure Wi-Fi without additional charge
• Ultimate: $85 per line for unlimited premium data and unlimited mobile hotspot with 100GB of data

*Pay only $25, $30, or $40 per line for the tiered subscription plans when you get six lines.

T-Mobile is our top pick for international communications among the listed small business cell phone plans, given its attractive travel benefits. For one, you’ll have access to in-flight Wi-Fi with streaming on select airlines, namely Alaska, American, Delta, and United. To use the service, you must have your Wi-Fi calling settings enabled. The in-flight solutions cover video streaming, text and picture messaging, visual voicemail, and over-the-top messaging.

On top of that, you have unlimited international texting and data in more than 215 overseas locations. The high-speed data is capped at 5GB per month, and the unlimited data is up to 256Kbps. If you’re traveling to Mexico or Canada, maximize the unlimited talk, text, and data of up to 5GB.

One downside of choosing T-Mobile is that the business cell phone plan has a more expensive subscription when you want to secure unlimited premium data. You must upgrade to its highest-tier package, which costs $85 per line, monthly. Verizon is slightly more affordable at $80 per line.

T-Mobile Features

Block spam calls automatically using T-Mobile’s Scam Shield app. (Source: T-Mobile )

• Microsoft 365 access: Higher T-Mobile plans like the Advanced and Ultimate packages come with a single Microsoft Office license. Access popular productivity tools like Word, Excel, PowerPoint, and collaboration features, such as Microsoft Teams and OneDrive (1TB cloud storage).
• Scam Shield: This feature automatically identifies and prevents spam calls, which may put your security at risk or negatively affect productivity. It features a caller ID that displays callers’ information even on numbers not registered on your contact list. Additionally, it provides a proxy number to keep your real phone number private.
• T-Mobile Tuesdays: Get exclusive access to free offers and attractive deals from different brands on T-Mobile’s app. The perks include prizes and discounts on food, fuel, hotel stays, gadgets, and app subscriptions.

Google Voice: Best for Budget-conscious Freelancers

• Service level agreement (SLA) is offered in all subscription plans
• Offers seamless access to other Google apps, like Calendar and Meet
• Google AI blocks spam calls automatically
• Doesn’t have call recording in the entry-level plan
• Users must subscribe to the most expensive package to access advanced reporting
• Lacks advanced VoIP features other providers offer, like toll-free minutes and call monitoring

Google Voice Monthly Pricing

• Personal: Free for one user, local phone number, unlimited calls and text messages within the United States (U.S.), and voicemail
• Starter: $10 per user for up to 10 users, calls to the U.S., Canada, and most European countries, unlimited text messaging within the U.S., voicemail transcription, and integration with Calendar and Meet
• Standard: $20 per user for unlimited users, multi-level auto-attendant, ring groups, and eDiscovery for calls, voicemails, and text messages
• Premier: $30 per user for unlimited international locations, advanced reporting, and automatic call recording

Google Voice is our top-recommended small business phone plan for budget-conscious freelancers, as it’s the most affordable solution in this list. For only $10, you’ll have unlimited calls within the U.S., Canada, and select European countries and unlimited texts within the U.S. Solopreneurs who only need a second phone number and unlimited domestic calling will benefit from the Personal plan, which is free of charge.

The VoIP provider is likewise an excellent option for freelancers who are already working with other Google products. It seamlessly integrates with Calendar and Meet, so if you need to switch to a longer huddle with colleagues and clients, the video conferencing feature is easily accessible.

But unlike other small business VoIP services , Google Voice doesn’t have advanced VoIP tools like toll-free minutes and call monitoring. RingCentral is your best option if these features are essential to your business communications. It offers up to 10,000 toll-free minutes and call monitoring tools, like whisper, barge, and takeover.

Google Voice Features

Get spam call alerts from Google Voice. (Source: Google Voice )

• Multi-level auto-attendant: Send callers to different departments by letting them choose from a phone menu. Record your greetings using Google Voice’s text-to-speech tool or uploading a professionally recorded audio.
• Enhanced spam protection: The phone system automatically labels spam calls as such using advanced artificial intelligence. On top of this, it marks suspicious text messages on Android and iOS devices.
• Ring groups: Delegate a ring group to a specific Google Voice user. A ring group manager will be able to configure the ring group members, call routing rules, ring duration settings, and working hours.

Manage your VoIP costs better by exploring pay-as-you-go and prepaid VoIP options. Take into account your business and communication priorities as you consider the providers mentioned in our buyer’s guide.

How We Evaluated the Best Business Cell Phone Plans

To assess the providers objectively, we developed a scoring rubric that takes into account companies’ considerations when choosing business cell phone plans. These factors include subscription costs, essential features like unlimited calling, spam call blocking, and international calling, and customer service hours. The popularity of each vendor was likewise a part of our assessment.

Learn how we evaluated the top cell phone plans for business by clicking on the tabs below:

• General Features
• Advanced Features
• Ease of Use
• Customer Support
• Expert Score

20% of Overall Score

To determine if the vendors have an accessible pricing point, we considered the entry-level plan’s fees and the number of subscription packages offered. We assigned higher points to those providing annual and volume discounts and free plans.

25% of Overall Score

The general features we looked at were unlimited calling, call forwarding, and call routing. Similarly, we assessed how robust the third-party integrations are.

The niche features include tools improving security and international communications. We gave more points to those with spam blockers, in-flight texting, and international calling support. Those with video meeting features earned more points as well.

10% of Overall Score

Since not all users are tech-savvy, we considered how easy it is to set up accounts and maximize the features offered by the provider. We checked if the vendors’ proprietary apps’ interfaces are beginner-friendly.

The customer support channels we included in our evaluation were live chat, phone, and email. We considered the schedule of customer service, giving more points to those with 24/7 operations.

15% of Overall Score

The vendors’ standout features and ease of use were part of our expert score. We checked third-party review websites to evaluate their level of popularity among professionals. In addition, we evaluated the feature inclusions for every subscription plan to determine if they provide great value for money.

Frequently Asked Questions (FAQs)

Which is the best cell phone carrier for coverage.

According to the Federal Communications Commission’s national broadband map, AT&T and Verizon have the broadest 4G LTE coverage, covering 56.95% and 55.9% of the country, respectively. Meanwhile, T-Mobile covers 35.3%. AT&T and Verizon are excellent options if you prioritize coverage.

How fast is Verizon’s 4G LTE?

Verizon 4G LTE can accommodate download speeds between 5 and 12Mbps and upload speeds between 2 and 5Mbps.

How do I choose the best cell phone plan?

In a nutshell, these are the factors you must consider when comparing cell phone plans:

• Data and voice coverage: Check the carriers’ coverage maps to see if your business areas are included. Ask contacts as well which providers work well in different locations.
• Device options: If you plan to get a new device, see if your carrier offers your preferred brands and models. Meanwhile, if you plan to stick to your existing phone, ensure your phone plan provider supports BYOD.
• Plan inclusions: Compare the high-speed data limits for each provider’s unlimited data offerings. If you frequently travel for work, check if there’s mobile hotspot access included in the plan. Those traveling overseas should benefit from a package that features international coverage. If you choose VoIP platforms, check if the plan includes a toll-free minute allowance and robust call routing tools.
• Subscription rates: Determine how much you will spend on your mobile plan each month. When comparing quotes, consider the taxes and fees on top of the subscription rates. Note that some providers offer discounts for bulk lines and enrollment in AutoPay and paperless billing. VoIP vendors provide discounted prices for those who choose annual billing.

Bottom Line

Your cell phone plan of choice ultimately depends on your calling and texting habits, travel frequency, and monthly budget. The best providers offer affordable packages, unlimited calling, and essential features like call forwarding and call routing. They offer robust support for remote work and mobile security and make availing new devices easier.

In our evaluation, Verizon reigns supreme over the best business cell phone plans, especially for on-the-go employees who need reliable internet connection wherever they are. With its broad coverage nationwide, premium data offerings, and unlimited talk and text features, you’ll be able to stay connected to your customers and colleagues, regardless of your location.

Visit Verizon

About the Author

Sam Dadofalza

Sam is an office tech writer at Fit Small Business, covering various topics including virtual phone systems, contact center platforms, and unified communications tools. She produced content for the digital marketing campaigns of small businesses from different industries and countries, including the United States, United Kingdom, Singapore, and the Philippines.

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Home > Services > Phone

The 5 Best Business Cell Phone Plans of 2023

Data as of 12/7/22. Offers and availability may vary by location and are subject to change. *AutoPay Discount included: -$5/mo. per line. Plus taxes & fees.

We are committed to sharing unbiased reviews. Some of the links on our site are from our partners who compensate us. Read our editorial guidelines and advertising disclosure .

Business.org’s 5 best business cell phone plans

At&t: best full-featured plans.

Looking for a broad choice of bells and whistles? As a telecom behemoth, AT&T has plenty of cell phone features and packages to offer a business—around 20 plan variations, small to large. All plans include free US roaming, unlimited talk, and text messages, as well as unlimited texting outside of the country. Basic features like call forwarding, voicemail, caller ID, call waiting, and conference calling also come standard with all AT&T business cell phone plans, along with bring-your-own-phone support.

AT&T's business cell phone plans

Data as of 12/7/22. Offers and availability may vary by location and are subject to change.

Business Unlimited plan prices start at $35 a month per line, and there is a new perk where unlimited data is included in the unlimited talk and text plan. This means there is no need to worry about overages or data caps. 

 AT&T business plans can also accommodate up to 10 lines per account, and they come fully loaded with perks—like Stream Saver. This feature optimizes streaming video on your phone to 480p so you can watch webinars on-the-go without dealing with a blurry picture.

Each plan also includes a decent array of iOS and Android smartphone options and even a few good ol’ flip phones. A 15% military veteran discount can be applied to the Business Unlimited plans, as well as AT&T-owned DIRECTV services (because, again, telecom behemoth).

Users are eligible for a discount if they elect for autopay and paperless billing but this discount is only applied until after two pay periods. We don't know why the discount cannot be applied earlier in the billing process but we do find it frustrating. 

T-Mobile: Best flexible plans

Not sure exactly what you’ll need in a mobile plan besides future adaptability? T-Mobile, the third-largest wireless service in the US, offers four Magenta® for Business plans, all packed with unique features that set T-Mobile apart from the rest. The German-owned company has also earned a reputation for stellar customer service and was the first to eliminate annual contracts (an idea that stuck—none of the plans reviewed on this page require contracts). In April 2018, the company announced its intention to merge with Sprint under the T-Mobile banner.

T-Mobile's business cell phone plans

Data as of 12/7/22. Offers and availability may vary by location and are subject to change. *While using AutoPay.

All of T-Mobile’s Business cell phone plans offer the same basic features:

Unlimited talk and text

Unlimited 5G and 4G LTE data on our network

• Unlimited mobile hotspot
• Scam Shield

Unlimited calling and texting to Mexico & Canada

Unlimited video streaming

In addition, all T-Mobile Business plans include DIGITS, which allows you to access up to five phone numbers on a single device. That means you could answer calls to your work number and your personal number on one device—no more packing two phones in your bag every day. DIGITS also lets you share your phone number across multiple devices, so you can answer on your phone, smartwatch, tablet, or computer.

T-Mobile users with a Business plan can also add the PlusUp add-on and get extra features, like Voicemail to Text, HD streaming, 20 GB of 4G LTE mobile hotspot data, unlimited in-flight Wi-Fi, caller ID, and double the data speed when roaming internationally.

Keep in mind, though, that T-Mobile’s Business plans are available only on plans with two to 13 lines. If you need more than 13 lines, you’ll need to sign up for the 13+ Plan ($285 per month for 13 lines, plus $25 per month for each additional line).

T-Mobile plans also allow bring-your-own-device convenience, or you can buy phones up front with a single payment (there are nearly 40 iOS and Android phones to choose from).

Now that T-Mobile and Sprint have been merged for almost six months, some significant changes have taken effect. T-Mobile’s website is now the only place businesses can sign up for Sprint or T-Mobile business phone accounts.

Sprint still has an active business website for previous users but all new plans will be sold by T-Mobile on its website.

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Verizon: Best growing business plans

Serving over 150 million customers, Verizon isn’t just big, it’s BIG. Such a mobile mammoth might not seem like the obvious choice for a small business, but for what it lacks in a personalized customer service reputation, Verizon more than makes up for by offering every cell phone feature there is, as well as dominant US, and near-dominant global, coverage. Like McDonald’s and Marvel movies, Verizon is everywhere.

Verizon's business cell phone plans

Data as of 12/7/22. Offers and availability may vary by location and are subject to change. *With 4+ lines

While business owners can get business cell phone plans with limited data, we recommend choosing an unlimited plan if you have multiple employees (or do a lot of work via cell phone).

Verizon’s Business Unlimited cell phone plans are scalable from four employees up to and over 40. And with plans starting at just $40 per line, Verizon Business Unlimited plans are an attractive option whether you’re running a tiny company with no expansion plans, a medium-sized business with an eye toward growth, or a large enterprise with heavy cell phone requirements.

Verizon Beyond Unlimited plans also include unlimited mobile hotspot use, though your speeds are limited depending on your plan. Plus, you get unlimited calling and texting to Mexico and Canada—not to mention unlimited calling, texting, and data while in those countries. And naturally, you also get unlimited talk and text as part of your Beyond Unlimited package.

Verizon doesn’t skimp on device choices either. There are nearly 100 iOS and Android phones and tablets available—including the Verizon Jetpack, a mobile hotspot device that can connect 10 devices to its 4G LTE network and an additional five to 3G.

If your company requires truly “unlimited” cell phone service and scalability to grow and is in the position to pay for functionality with frills, Verizon Business Unlimited is the way to go. Bare-bones operations, however, might want to look elsewhere.

Each of our recommendations has its strengths and weaknesses. Sometimes the most difficult part about finding a phone system is determining exactly what you need and don't need. The best place to start is separating your needs between installing a new system, replacing a system or expanding system.

If you are having trouble sorting out exactly what your phone needs are, use this tool to help you understand what the best options are for your unique needs. 

MintMobile: Most affordable plans

We are sure you’ve seen the commercials with Ryan Reynolds talking about this new phone carrier business with a fox logo called Mint Mobile. In fact, a lot of Mint customers were drawn to Mint because of Ryan Reynolds Hollywood looks, but that’s not the only thing Mint has to offer. 

Mint is inexpensive and transparent, compared to other cell phone carriers with hidden fees and seemingly random regulations.

MintMobile's business cell phone plans

Data as of 12/7 /22 . Offers and availability may vary by location and are subject to change.

T hese are the prices for new customers and will last up to three months. After the third month, you are eligible to sign up for a 6- or 12-month contract on one of the tiered plans, all less than $35/mo/user, which is astronomically less than other providers. 

MintMobile is no fuss, and you really do feel like you must be tricking the rest of the world with its pricing. The only issue is that MintMobile is fairly new, launched in 2015, coverage is not completely everywhere. There are still a couple of coverage gaps in the West, namely Utah, Nebraska, Idaho and Nevada. If you are east of the Rocky Mountains, you are good to go!

Teltik: Best perks plans

If you’re a strapped startup, New Jersey’s Teltik can get you up and running on the cheap. Teltik is a reseller service operating on T-Mobile’s 4G LTE network, meaning it can offer the reliability and reach of a giant provider at smaller-company prices. Teltik also has the advantage of being completely US-based, with 24/7 local customer service that’s not outsourced overseas.

Teltik's business cell phone plans

3 more (non-business) cell phone plans reviewed by business.org.

Teltik appears to have a dozen plans, but they’re mostly just variations of the essential plan that offers all the expected basics. Not coincidentally, the features mirror those of T-Mobile, as they’re on the same network.

The most basic plan starts at $20 a month and includes unlimited calling and texting, mobile hotspot service, and unlimited data—with a 2 GB cap on 4G LTE speeds (meaning your speed gets throttled to 128 Kbps if you use more than 2 GB of data in a month). From there, you can upgrade your plan to include more 4G LTE data and more mobile hotspot data. Upgraded plans cost anywhere from $30 to $40 per month, and they all include one cloud-phone VoIP line—perfect for small businesses looking to save on all their telecommunications needs.

One distinctly entertaining feature (pun intended) of Teltik’s business plans? You get unlimited media streaming from over 40 music services (including Spotify, Pandora, and Apple Music) and more than 100 video services (including YouTube, Netflix, and any other channel you can think of). That means you can stream as much TV as you want without it eating into your data. It’s almost as if Teltik doesn’t want you to get any work done.

Another thing you need to know: Teltik doesn’t sell phones. Instead, the company operates on a strict bring-your-own-device basis. Any unlocked phone will work with its network, as will any T-Mobile device, of course. However, you will have to spend $10 plus shipping and handling to buy a new SIM card for each of your devices (unless they’ve already got brand-new, unused T-Mobile SIM cards).

The takeaway

Assess your company’s current cell phone usage, and projected future needs, before diving into any plan. What looks like a great deal could turn out to be more than you actually need—or you may have initially underestimated your business’s cell phone requirements. Also, if your company has both cell phone and regular office phone needs, check into bundling. The larger telecom providers offer both types of phone coverage, and bundling services is an easy way to save money in the long run.

Don’t want to carry around separate phones for work and personal calls? With the right VoIP service, you don’t have to. Check out our favorite business VoIP providers to see which ones offer on-the-go business phone capabilities.

Business cell phone plan FAQs

If you have several employees working outside of the office on a regular basis, desk-bound phones obviously aren’t going to work for them. Some may be only calling and texting while others will be checking email, using GPS navigation, and accessing the internet for work, but a cell phone is a must for employees in the field.

If you’re a one-person operation accountable to only yourself, you could get by with a personal cell plan. Keeping track of multiple employees’ hours, data, and providers, however, would be an extra headache you don’t need. For streamlining and collaboration purposes, a business cell phone plan would be the easier route.

Most of the plans we’ve reviewed here offer unlimited data—domestically, at least—so hitting the data ceiling won’t likely be an issue. But if you want to forecast how much data your business uses every month, providers make data plan estimators available on their websites. Or you could use a third-party calculator app.

BYOD stands for bring your own device . Another common term is BYOP for bring your own phone . These can mean that employees are using their personal phones, tablets, or laptops on their own carrier plans for work or that they’ve put those devices on the company’s plan. The upside? Less expensive than buying devices. The downside? Extra security concerns.

In the annoying absence of Wi-Fi, you can use a cell phone signal to connect a wireless device to the internet by switching on the mobile hotspot option and simply treating it like a Wi-Fi router. For multiple device connections, a dedicated hotspot (such as Verizon’s Jetpack) can provide a faster, and more stable, connection.

Business owners weigh in

Methodology

To find the best business cell phone options, we considered pricing plans, customer support, and data limits. We also looked at the variety of contracts and whether these plans were flexible with discounts. 

At Business.org, our research is meant to offer general product and service recommendations. We don't guarantee that our suggestions will work best for each individual or business, so consider your unique needs when choosing products and services.

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Disclaimer: The information featured in this article is based on our best estimates of pricing, package details, contract stipulations, and service available at the time of writing. All information is subject to change. Pricing will vary based on various factors, including, but not limited to, the customer’s location, package chosen, added features and equipment, the purchaser’s credit score, etc. For the most accurate information, please ask your customer service representative. Clarify all fees and contract details before signing a contract or finalizing your purchase.

Our mission is to help consumers make informed purchase decisions. While we strive to keep our reviews as unbiased as possible, we do receive affiliate compensation through some of our links. This can affect which services appear on our site and where we rank them. Our affiliate compensation allows us to maintain an ad-free website and provide a free service to our readers. For more information, please see our  Privacy Policy Page . |

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Verizon Business Phone System Overview and Prices

Fast Facts:

BlueJeans by Verizon has video, audio, web conferencing, and event capabilities

Verizon offers Webex, a unified collaboration and communication platform designed for remote teams of all sizes

IP trunking is available for organizations that need to manage a large volume of VoIP calls simultaneously

All plans include nationwide 5G, unlimited mobile hotspots, and call filtering

Why Trust U.S. News

Our ratings are unbiased. We follow strict editorial guidelines, maintain a separate business team, and have a transparent methodology.

Sources Reviewed

Business Phone Services Considered

Companies Selected

• Verizon Business Phone

Table of Contents

What Is Verizon Business Phone?

Verizon business phone overview.

• Verizon Business Phone Plans

Verizon was created in 2000 and is now a global company, serving millions of customers with its communications technologies. The company covers over 95% of the U.S. population with its 4G LTE and over 230 million people with its 5G Nationwide. It offers a wide range of products and services, from desk phones for businesses to Unified Communications and Collaboration as a Service (UCCaaS) and Voice over Internet Protocol (VoIP).

Verizon’s business phone offerings can be managed in the Verizon Enterprise Center, which allows users to oversee Verizon products and services on a range of devices.

Verizon Details

There are three different business phone system plans offered by Verizon: Business Unlimited Start 2.0, Business Unlimited Plus 2.0, and Business Unlimited Pro 2.0. The Business Unlimited Start 2.0 plan starts at $30 per line per month. The Business Unlimited Plus 2.0 plan starts at $35 per line per month. The Business Unlimited Pro 2.0 plan starts at $45 per line per month. These prices require you to enroll in auto pay and paperless billing.

If you want five lines on your plan, it will cost $150 per month for Business Unlimited Start 2.0, $175 per month for Business Unlimited Plus 2.0, or $225 per month for Business Unlimited Pro 2.0

The Business Unlimited Start 2.0 plan comes with:

• 5G Nationwide and 4G LTE
• An unlimited mobile hotspot
• Verizon Call Filter

The Business Unlimited Plus 2.0 plan comes with everything in the first plan, plus:

• 5G Ultra Wideband
• 100 GB of premium network access
• Enhanced security features with Verizon’s Business Mobile Secure

The Business Unlimited Pro 2.0 plan comes with everything in the first two plans, plus:

• Unlimited premium network access
• Discounts on Business Unlimited Tablet Pro plans

What Plans Does Verizon Business Phone Offer?

Verizon’s business phone system plans range from $30 per line per month to $45 per line per month, with discounts given for enrolling in autopay and paperless billing.

The Business Unlimited Pro 2.0 plan comes with additional features, like enhanced security with Verizon’s Business Mobile Secure and a discount on Business Unlimited Tablet Pro plans. The Business Unlimited Plus 2.0 plan does not include the 50% discount on Business Unlimited Tablet Pro plans but comes with enhanced security with Verizon’s Business Mobile Secure.

The most basic plan, Business Unlimited Start 2.0, has a call filter spam blocker, but does not come with 5G Ultra Wideband, 100 GB Premium Network Access, or Verizon’s Business Mobile Secure. 5G access requires a 5G capable device and is not available for machine-to-machine services.

Here is a breakdown of each plan offered by Verizon:

Business Unlimited Start 2.0:

• Unlimited 4G LTE and 5G Nationwide data
• Unlimited talk and text
• Unlimited Mobile HotSpot access
• Call filter spam blocker

Business Unlimited Plus 2.0:

• Unlimited Mobile Hotspot access
• Ultra Wideband smartphones data
• 100 GB Premium Network Access
• Extra security with Verizon’s Business Mobile Secure

Business Unlimited Pro 2.0:

• 100GB Premium Network Access
• Discount on Business Unlimited Tablet Pro plans 

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Verizon Business Phone FAQs

Verizon offers business support via online chat with an agent 24/7. If you want to talk to someone by phone regarding your wireless business account, Verizon’s hours are Monday through Saturday, 8:30 a.m. to 5 p.m. Eastern Standard Time (EST) and Sunday, 8 a.m. to 7 p.m. EST.

For extra IT support, there are three tech support plans available. You can purchase coverage for one user, three users, or five users. Coverage for one user costs $15 per month, coverage for up to three users costs $30 per month, and coverage for up to five users costs $40 per month. These packages do not require a term commitment and include unlimited eligible devices.

Verizon’s business phone system integrates with Microsoft Teams for expanded connectivity outside a business’s network. The integration allows for better collaboration over video calls and online meetings. Verizon also offers BlueJeans, a high-quality audio and video hub for meetings and interactive events, and integrates with Webex Calling for remote collaboration.

Verizon also integrates with:

• Asavie 
• Bigtincan 
• doForms 
• G Suite 
• GoCanvas 
• Honeywell 
• IBM MaaS360 
• Intrepid Networks 
• LibreStream 
• Lookout 
• MobileIron 
• NetMotion 
• Office 365 
• Sakon 
• Samsung Knox 
• SoLink 
• Synnex 
• Verizon Connect 

Verizon’s My Verizon for Enterprise mobile app is available in the Apple App Store or Google Play. It lets you access billing information, repair tickets, find information about products and services, and offers customized reporting. The app also has a WAN analysis tool to monitor performance and a VoIP Integrated Administrative Console where you can make changes to VoIP features.

Verizon partners with security vendors such as Tanium and Cisco to protect servers, laptops, desktops, and mobile devices. It also offers Business Mobile Secure, a set of tools designed to protect small to mid-sized businesses. For network and cloud security, it offers Verizon Advanced SASE, device monitoring and management, DNS Safeguard, and DDoS Shield. Verizon’s Machine State Integrity monitors all of your business devices using blockchain technology. Verizon also partners with Blackberry, Crowdstrike, Paloalto, and Cylance to help protect your devices from endpoint security risks.

Verizon’s business phone section on healthcare IT solutions on its website discusses security, reliability, and improved care but doesn’t mention HIPAA. However, in 2014, Verizon Enterprise Solutions announced that its IP-based Interactive Voice Response offerings were HIPAA compliant. Its Virtual Contact Center, a cloud-based solution used with electronic health records, was also included in that announcement.

Hardware options offered by Verizon Business include select mobile phones:

• Apple iPhone 12
• Samsung Galaxy Note20 5G
• Samsung Galaxy XCoverPro
• Samsung XCover Pro
• Apple iPhone XR

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Best Verizon phone plans for 2024: Unlimited, prepaid and more

Find the best Verizon phone plan to meet your wireless needs

• Best overall plan
• Best prepaid plan
• Best family plan
• Unlimited plan add-ons
• 5G coverage
• Choosing a plan
• Verizon MVNOs

We've got some good news if you want one of the best Verizon phone plans for your wireless service. Because Verizon places such an emphasis on plans with unlimited data, chances are whatever offer you decide upon will feature one of the best unlimited data plans out there.

And the bad news? Verizon doesn't make it easy to pick from the multiple unlimited data options that are available.

1. The quick list 2. The best Verizon plan overall 3. The best Verizon prepaid plan 4. The best Verizon family plan 5. Verizon unlimited plan add-ons 6. 5G coverage at Verizon 7. How to choose your Verizon plan 8. Verizon MVNOs

That's because the three unlimited options among Verizon's postpaid service offer a range of rates — $65 to $90 for a single line — without a lot of explanation on how each option differs. That is, unless wading into the fine print of various Verizon plans is your idea of a good time.

That's where we come in. We're always on the search for the best cell phone plans overall, so we stay up to date on what various options have to offer — including Verizon's plans. So we can tell you what separates Unlimited Welcome (basic coverage with 5G service), Unlimited Plus (faster 5G coverage along with hotspot data) and Unlimited Ultimate (international travel benefits). And if you don't need unlimited data, we can tell you whether Verizon's prepaid plans are worth considering. (Spoiler alert: they are!)

If you're looking for more ways to save at Verizon, we routinely check for the best Verizon phone deals . (A lot of those offers require you to commit to an unlimited data plan, so that's another reason to familiarize yourself with Verizon's different options.) You also can find some decent discounts with our Verizon promo codes , so it's worth taking a look at them before you proceed through the checkout.

Let's take a closer at the best Verizon phone plans currently available and whether the options at the best phone carrier fit your needs and budget.

Recent updates

Starting in June, Verizon is raising the cost of connecting your smartwatch to its next to $15/month, up from $10. That's something to keep in mind if you need to include a smartwatch with your monthly wireless service.

The quick list

Unlimited data for $80 at Verizon

Verizon's Unlimited Plus is the best choice if you want unlimited data, thanks to its faster 5G coverage. The cheaper Unlimited Welcome plan can access Verizon's nationwide 5G network, but Unlimited Plus can tap into the faster Ultra Wideband service. Plus, the plan comes with 30GB of hotspot data. Other perks, like Disney's streaming service and international Travel Passes, are available as $10 add-ons.

Read more below

15GB for $35 at Verizon

Verizon's prepaid plans cram a lot of data in for the price, making it one of the best prepaid phone plans out there. The best option gets you 15GB of data for $45 a month but if you set up AutoPay, that price drops to $35 after the first payment. Signing up for autopay means you no longer get Verizon's loyalty discounts for keeping your prepaid account open at Verizon, but the autopay discount is steeper than it was before.

Unlimited data for $120 at Verizon (four lines)

Unlimited Welcome starts at $65/month for one line of data and offers just the basics (though, as with Unlimited Plus, you can tack on extras through $10 add-ons). For households on a budget, though, this might be the best way to get unlimited data as four lines will cost just $120/month. Discounts from trading in your current phone can lower that monthly rate further when you switch.

The best Verizon cell phone plan overall

1. Verizon Unlimited Plus plan

Specifications, reasons to buy, reasons to avoid.

If you need just one line of unlimited data for your phone, we'd recommend Verizon's Unlimited Plus plan. It gives you access to Verizon's growing Ultra Wideband 5G coverage, which is Verizon's fastest service. You can consume as much data as you like, and you even get 30GB of hotspot data.

Even with discounts as you add lines, Unlimited Plus can be pricey for families, with four lines of data costing $180 before you add any perks. (More on those in a moment.) Keep in mind that Verizon lets you mix-and-match lines so some members of the family can opt for Unlimited Plus while others get the less expensive Unlimited Welcome service.

We mentioned add-ons. Verizon offers things like Disney's streaming bundle, a family subscription to Apple Music, Travel Passes for international travel and cloud storage as $10/month add-ons. The good news is you can mix and match the add-ons you like and even drop them in months you don't need them. The bad news is that a lot of add-ons can supersize your monthly phone bill if you're not judicious about what you add.

Besides Unlimited Welcome, which we'll explore below, your other unlimited data option is Unlimited Ultimate. It costs $90 for one line of data after an autopay discount, but you get 60GB of hotspot data and unlimited calls and texting when you travel overseas. Unlimited Ultimate also includes 10GB of international premium data each month to use overseas, making it one of the best international phone plans if you do a lot of traveling.

The best prepaid Verizon phone plan

2. Verizon 15GB prepaid plan

Verizon’s prepaid plans don’t feature a lot in the way of perks, as is often the case when comparing prepaid vs. postpaid phone service . But Verizon's prepaid options do pack in data, especially the carrier’s 15GB plan. Even better, it's easy to lower the cost of your plan right away, making this 15GB one of the best cheap cell phone plans we've found.

Verizon’s 15GB plan costs $45 a month, but enrolling in autopay now takes $10 off the monthly rate. A month after starting your service, your autopay discount kicks in, immediately dropping the cost of your Verizon prepaid plan.

Verizon continues to offer loyalty discounts for sticking with the carrier for coverage — $5 off after three months and and another $5 after nine months — but you can't apply both the autopay and loyalty discounts. It's either one or the other, so the lowest your bill can go is $35.

The only other prepaid options at Verizon are a pair of unlimited plans. They cost $50/month and $60/month after $10 autopay discounts. While all prepaid plans have access to Verizon's nationwide 5G service, only the $60 Unlimited Data Plus gives prepaid customers access to super-fast Ultra Wideband 5G.

The best Verizon phone plan for families

3. Verizon Unlimited Welcome plan

Verizon phone plans used to be extremely pricey, but the Unlimited Welcome plan lets you access the network's coverage for just $65/month for a single line of data. There are caveats to that plan, of course — there's no hotspot data as there is with the Unlimited Plus plan and Verizon can slow your speeds if its network gets congested.

Still, if you need multiple lines, Unlimited Welcome may be the best family cell phone plan at Verizon. Thanks to multiline discounts, four lines of data cost just $120/month. A current discount when you bring your own phone lets you drop the cost of each line by $5 per month, lowering the monthly total to $100. The ability to mix-and-match plans means that some lines can have Unlimited Plus while others get Unlimited Welcome.

The same add-ons available for Unlimited Plus customers also work for Unlimited Welcome. So you could tack on the Disney bundle with Disney Plus, Hulu and ESPN Plus and pay $75 for a single line of data plus all three of those streaming services.

Verizon unlimited phone plan add-ons

Unlimited Plus, Unlimited Welcome and Unlimited Ultimate plans have access to 10 different add-ons, each of which cost $10/month. Through these add-ons, you can tack on extra benefits to your wireless plan. The end result is a benefit-packed offering that compares well to best cell phone plans out there, though the risk is that adding too many benefits can drive up the cost of your Verizon plan.

Verizon would counter that the advantage to making these extra benefits into separate add-ons is that you only need to add the things that appeal to you. If you don't do any international traveling, for example, you can safely ignore the Travel Pass benefit. What's more, Verizon's $10 pricing reflects a savings from what you would pay for the benefit on its own — anywhere from $5 to $25 in savings each month depending on the add-on. 

Disney's bundle of Disney Plus, Hulu and ESPN Plus would normally cost you $19/month, so you're saving $9 by getting it through Verizon. (The Hulu and ESPN versions feature ads; Disney Plus does not.) Similarly, a bundle that features the ad-supported tiers of Netflix and Max saves you a little less than $7 when you buy Verizon's monthly bundle.

Here's the list of benefits available to customers with unlimited data plans at Verizon:

• 100GB Mobile hotspot
• Disney Bundle (Hulu, Disney Plus, ESPN Plus)
• Netflix + Max (with ads)
• Walmart+ Membership
• Apple Music Family
• 2TB Cloud Storage
• Smartwatch Data and Safety
• 3 TravelPass Days
• +play monthly credit

5G coverage at Verizon

Verizon launched its 5G network in 2019, but the real boost came with the 2022 launch of C-Band spectrum. That extended Verizon's fast Ultra Wideband network to more areas, with 200 million people now covered by C-Band speeds as of this writing. We tested Verizon's C-Band when it launched and came away impressed by Verizon's improved network.

As for Verizon nationwide 5G coverage, it reaches more than 230 million people at this point. That service isn't as fast as Ultra Wideband 5G or C-Band 5G, but it's more pervasive at this point, even if T-Mobile currently beats Verizon on 5G reach and average speed, according to the latest data from RootMetric s . That same report praises the reliability of Verizon's 5G coverage.

If you live in an area that's covered by Verizon's 5G network and want to experience faster coverage, unlimited data is the best Verizon plan to get. In particular, you'll want to opt for the Unlimited Plus or Unlimited Ultimate plans, as they include access to Ultra Wideband 5G. Prepaid plans get the nationwide 5G coverage as well, with the Unlimited Plus prepaid service enjoying Ultra Wideband speeds where available.

Many of the best 5G phones are available through Verizon including the Galaxy S24 Ultra , Galaxy Z Fold 5 and all four iPhone 15 models. Verizon also has some 5G exclusives like the TCL 30 V 5G . Some phones like the Motorola Razr foldables aren't available through Verizon, though.

The best Verizon phone deals can help you find the best prices on all sorts of handsets, 5G-capable models included.

How to choose the best Verizon plan

Finding the best Verizon phone plan for your wireless needs involves choosing between unlimited data or turning to the tiered data options from Verizon's prepaid service.

If your smartphone usage involves a lot of streaming — be it movies or music — you're going to want to look at Verizon's two unlimited options. Should your data needs begin and end with browsing the internet, checking email and the occasional social media post, you can probably get away with a tiered prepaid data plan. 

If possible, look at your monthly data usage on your current plan to see how much you're consuming on average — if it's 15GB or less, you can save money each month by going prepaid. Just be aware that you won’t get as many perks with a prepaid as you would with one of Verizon’s postpaid options. Our guide on figuring out how much cell phone data you need each month can help you determine what kind of plan is best for your phone usage.

Other phone carriers on the Verizon network

While getting service directly from Verizon ensures you get Verizon's top speeds and best plans, there are other carrier options if you want to use Verizon's network without paying so much for your service. MVNOs — short for mobile virtual network operators — piggy-back on other carriers' networks to provide lower-cost service. The trade-off is that the parent carrier prioritizes its own customers so you might see slower speeds.

In the case of Verizon MVNOs , several use Verizon's superior network for their own 5G coverage. The best isn't technically an MVNO, as Visible is owned and operated by Verizon. Notably, Visible's unlimited data plans start at $25 a month — more than half of what you'd pay for service at Verizon, while using the same network. Visible now lets you pay for a year of service in advance, which lowers your monthly rate.

Xfinity Mobile also uses Verizon's network to offer phone service for Comcast customers who also get their internet service through the provider. Adding multiple lines lowers the cost of unlimited data plans to $30 per line with Xfinity Mobile, making it an attractive option for families. If you find Xfinity's pricing too high, Comcast launched the Now Mobile service , where a line of unlimited data costs $25/month. Like Xfinity, Now uses Verizon's network for coverage.

How do Verizon plans compare to rival carriers?

Verizon has fewer postpaid options than the best T-Mobile cell phone plans . As a result, the Uncarrier beats Verizon on price, with its bare-bones Essentials plan costing $60/month. Other T-Mobile plans pack in more perks as opposed to Verizon's approach with turning perks into $10 add-ons you can add and subtract at will.

AT&T has a lower-priced plan than Verizon's entry-level unlimited data offering, though the $51/month Value Plus plan is limited to just a single line of data. Other best AT&T phone plans are pretty comparable to what Verizon charges for unlimited data.

Are Verizon's plans good for seniors?

Verizon does offer a discounted unlimited data plan to anyone 55 years and older, but there’s a huge catch — Verizon’s 55+ plan is only available for people living in Florida. If you’ve got a Florida billing address, you can get two lines of unlimited data for $80 a month, with video streaming at 480p resolution, unlimited mobile hotspot data (though restricted to 2G speeds), and the ability to use your plan in Canada and Mexico. A single line of data costs $60.

T-Mobile offers discounted unlimited plans for seniors 55 years and older that are $10 less expensive than what Verizon charges, and those plans are available to anyone regardless of where they live. T-Mobile also includes 5G coverage with its senior plans. That's why we think T-Mobile has the best cell phone plans for seniors — unless you're in Florida, of course.

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Philip Michaels is a Managing Editor at Tom's Guide. He's been covering personal technology since 1999 and was in the building when Steve Jobs showed off the iPhone for the first time. He's been evaluating smartphones since that first iPhone debuted in 2007, and he's been following phone carriers and smartphone plans since 2015. He has strong opinions about Apple, the Oakland Athletics, old movies and proper butchery techniques. Follow him at @PhilipMichaels.

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Hours updated 3 weeks ago

Location & Hours

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1065 E Baseline Rd

Gilbert, AZ 85233

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About the business.

We don't just consider you a customer - we strive to treat you as our "guest" when you join us in any of our 1,000+ convenient locations. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Getting the best performance for this technology matters, and Verizon delivers. …

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Overall rating

Really appreciated the customer service from Mike and Chris there at the store. I left a different carrier and came over to Verizon and they made the process as seamless as possible!

The employees here don't even deserve one star. Do not go this store. none of your work will be done

Business owner information

Business Customer Service

Jan 19, 2024

We would love to hear about your experience so we can further assist you. If you would, please email [email protected] with the date of your visit, the sales rep that assisted you, the location you visited, and a brief summary of your visit, as well as your contact details. Thank you!

If i could leave 0 stars I would! Customer service is so rude and very unprofessional. We just got the service last week and one of the lines never connected and I've had calls up to 3 hours long with verizon with no solution, it is so frusturating. And when I went to the store the employee was very rude, making snarky comments about how he didn't want to stay there all night because it was 5:40 pm but they are open till 7. He had a very bad attitude and was ripping things out of my hand and throwing things. But with other customers he was very nice and asking what he can do for them. Very disappointing and felt very discriminated and upset. They still have no solution and it's been 1 week and one of my phones has no service! The phone was perfectly fine before and now it doesn't work!

Dec 8, 2023

We are sorry to hear about your negative experience at our store and the poor customer service you received. If there are more details you'd like to share with our corporate team, please email [email protected]. We hope to hear from you soon.

Horrible customer service from Mike at this Verizon reseller. They show product in stock when it is not in stock. Then they tell the customer to call Verizon if they don't like it. Bragging other customers drove an hour to their store to be turned away. They seemed more about pointing fingers and having an attitude than providing customer service.

Sep 27, 2023

Hello James, I'm with Victra Corporate and we're here to help. We are so sorry to hear about your experience at our store and the lack of help you received in trying to resolve this issue. Please email us at [email protected] with your name, contact details, and a link to this review for reference so we can further assist. Thank you for bringing this to our attention and we look forward to speaking with you soon.

Phenomenal experience yesterday! RYAN BECKER and the other two staff members that were there were outstanding! They asked what things they could do to help us navigate our preferences on phones, plans, work demands. Ryan Becker especially was relentlessly helpful at finding us the best possible deal and plan for our needs! I have never seen customer service as well demonstrated as his was! He was not pushy/demanding/willing to give up on finding a way to help us match our needs.

I get that it's slow during this time but what the fuck. Why is there not at least 2 people working?? Standing in line for 15-20 mins needing to buy 1 accessory and two kids getting their phone fixed before me. Thought this would be quicker than Walmart, guess not. Being a regular at this location thought they would have a little quicker service like usual.

they will not answer their phone. I called several times and kept getting transferred to different locations and those employees told me "yea that location doesnt answer the phones" I was told to go into the location to check but as a nurse that just worked 6 days in a row I would just like to not spend my one day off going into a store to check on my order because your employees can't answer the phone

Oct 14, 2021

Thank you for letting us know about this. Your feedback helps us become better. You may reach us anytime at [email protected]. We value your business and regret that you are disappointed.

Went in Saturday afternoon 4/3/21 to cancel my fathers phone service who passed away. I had been to the store a short while ago to ask what the procedure was in this situation. They told me they need a copy of the death certificate and we could cancel the service. On this day, today, I entered the store and the two employees had customers. The one employee, I didn't get his name, but he had a Mohawk, rudely said, shouting over his clients, do you have a quick question? I said no I need to cancel a phone. He said we can't help you with that in the store. I said to him I was told that I could, and have the paper work needed (death certificate). Not wanting to broadcast the situation to a store full of people,, I told him to go ahead and finish up with his customer and I would wait to talk to him. He proceed to argue with me and basically wanted no part in helping me. He said I have to call customer service to get help. I went to another store in Phoenix, and the very nice person greated me at the door and took care of what I needed no problem, in the store. Bottom line is, this young man needs a lesson in customer service. Not only was he rude to me, but totally ignored the customers he had in front of him to argue with me. I personally have been a Verizon customer for 18 years and will never step foot in that store again, and it's only blocks from my home.

Apr 5, 2021

We are sorry to hear about your experience with this store. This isn't something we like to hear. Please email us at [email protected] so that we can get a little more information from you.

This is a very misleading Verizon store. It looks like a Verizon but doesn't conduct business like Verizon. First, I was told that I needed to spend $80 on a screen protector so I get a lifetime warranty. I don't need a lifetime warranty. I get a new phone every year from a plan I am grandfathered into. The first cover lasted 6 months. I just need the second cover to last the same amount of time. They then sold me a glass screen cover for $40. I wanted to take it home to install it myself but the salesperson insisted on installing it. When he did so I started to take the case apart. He stopped me and said he does this all day long. He can install the cover without removing the case. When I got home I noticed the cover was longer than the case so the top part was 2 mm from touching the screen. When I returned, they asked me about the lifetime warranty. This had nothing to do with warranty. It was installer error from the store salesman. I had just bought the cover. Then they explained since is was freshly purchased and I was going to install it myself, they would give me one. Second, I am grandfathered into a plan that gives me 25% off accessories. I didn't get that either. When I returned for the second time, I noticed the store was a "Go Wireless" and not a true Verizon store where my first cover came from. This cover they sold looked like my first cover that came from a real Verizon store but didn't hold up like the first cover as far as using enough glue to hold the cover on. 3 days later, the second cover that was partially secured by the phone case also popped off. When it popped off, I felt the part that attaches to the phone and there was hardly any glue to secure it to a phone. I don't have time to waste going to a true Verizon so for $15, I was able to order 3 covers from eBay. One claims it covers the entire screen. If so, regardless of how little glue is placed on this cover that was $3.99, my phone case will keep it secure. If that doesn't work, I still have 2 more covers to last me for my final 6 months. For those that read this, my suggestion is to make sure you are walking into a true Verizon store and look closely for "Go Wireless" so you are not a victim to their cheap overpriced products that are probably purchased on eBay in bulk for $1,99 a cover.

Business Owner

Feb 27, 2018

Rick, we are sorry to hear about your experience with this store. This isn't something we like to hear. Please give us a call at your earliest convenience at 208-685-1488 or email at [email protected] so that we can get a little more information from you.

I made my first visit to this store today. My phone was running hot and not holding a charge. Matt spent a lot of time with me explaining the problem and outlining my options. So glad I found this store with such a knowledgeable and professional staff.

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