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Our online cover letter instruments allow you to generate a detailed, passionate and informative appeal within minutes. No more agonizing over creative sentences, doubting your writing style or worrying about emotional perceptions. Powerful web tools and recruiter expertise are here to help!

Use our tech tools to write truly next-level cover letters and resumes . In a digital world, it’s important to stay competitive. Old-school methods have their place and charm, but if you want to land that dream job – it makes sense to get an edge over the other candidates.

Want to test out more beautiful designs? Quickly adjust the formatting? Easily generate multiple cover letters for several employers? This is now possible with our builder in record time and no technical knowledge required.

Our cover letter template designs and samples have been carefully crafted to maximize their visual and textual impact. You want recruiters to fall in love with your professional story before they even meet you. That’s what we aim to help you with.

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Why our cover letter builder helps you getting the ideal job.

Finally, you don’t have to build anything from scratch. That’s always the most difficult part. And now it’s the part you can just skip. Our free cover letter templates are ready to use and fill in with minimal effort. The attention-grabbing beautiful designs and organized structure have been tested and vetted. All our cover letter templates have been approved by recruitment experts.

Recruiters and hiring managers still emphasize poor grammar and typos as a dominant reason for rejecting applications. Don’t be a part of that statistic. We’ve taken care of combining all the tools you need in one place - including a spell-checker. No need to use multiple software or online tools - the perfect cover letter build unites them all!

Go beyond just files and documents. Actually control and analyze your application process in one powerful dashboard. Our job tracker helps you monitor every stage of the job hunt. It provides a bird’s eye view of your successful tactics, as well as possible improvements. Add jobs to your shortlist to pursue later. Keep tabs on your offers. Stay on top of scheduled interviews, follow up on completed ones and more.

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How to build a cover letter.

It used to be the case that you needed creative writing skills to build an amazing cover letter. And time. Lots of time. Now, all you need is the perfect online builder - and you’re good to go!

Go to our varied collection of beautifully designed cover letter templates and pick one that suits you! We have created templates and samples that align with jobs, industries and professional image goals. All you need to do is consider which one strikes your fancy and is appropriate for your potential employer.

Add your contact information, as well as any needed (and appropriate) personal data the employer requires. Our well-designed templates make sure your info won’t get overlooked and your documents don’t get lost due to boring visuals. After all, your cover letter is your ambassador.

Save tons of time, condensing the long journey of a convincing professional appeal to several minutes and keystrokes. You can use our free guiding samples that show mock-up cover letters, written by hiring professionals based on years of experience. With all the technical and guiding support - this won’t take long!

Tailor the design, structure and formatting of your cover letter in a couple of clicks. The template and other aspects of your document can be adjusted as you see fit. And what’s more, you can experiment as long as you want - our online and offline sync features mean you won’t lose any of your changes even if you lose your internet connection.

Whether your employer uses an Applicant Tracking System or prefers email, whether they use Mac or PC - we’ve got you covered. Make use of PDF files to perfectly preserve your beautiful cover letter formatting.

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How to Write a Cover Letter: Your Full Guide (With Tips and Examples)

It’s a familiar cycle: You sit down to write a cover letter, open a blank document, check your email, browse cover letter examples , do some chores, watch that cursor blink a few more times, and finally Google something like “how to write a cover letter”—which hopefully brought you here. But you still might be thinking, does anyone really read cover letters? Why do they even exist?

First: Yes, we can assure you that cover letters do, in fact, get read. To some hiring managers, they’re the most important part of your job application. And regardless, you don’t want to miss the opportunity to tell prospective employers who you are, showcase why they should hire you, and stand out above all the other candidates.

To ensure your letter is in amazing shape (and crafting it is as painless as possible), we’ve got easy-to-follow steps plus examples, a few bonus tips, and answers to frequently asked questions.

Get that cover letter out there! Browse open jobs on The Muse and find your dream job »

What is a cover letter and why is it important?

A cover letter is a brief (one page or less) note that you write to a hiring manager or recruiter to go along with your resume and other application materials.

Done well, a cover letter gives you the chance to speak directly to how your skills and experience line up with the specific job you’re pursuing. It also affords you an opportunity to hint to the reviewer that you’re likable, original, and likely to be a great addition to the team.

Instead of using cover letters to their strategic advantage, most job applicants blabber on and on about what they want, toss out bland, cliché-filled paragraphs that essentially just regurgitate their resume, or go off on some strange tangent in an effort to be unique. Given this reality, imagine the leg up you’ll have once you learn how to do cover letters right.

How long should a cover letter be?

An ideal cover letter typically ranges from a half page to one full page. Aim to structure it into four paragraphs, totaling around 250 to 400 words, unless the job posting states otherwise. Some employers may have specific guidelines like word or character limits, writing prompt, or questions to address. In such cases, be sure to follow these instructions from the job posting.

How to write a cover letter hiring managers will love

Now that you’re sold on how important cover letters are, here are eight steps to writing one that screams, “I’m a great hire!”

Step 1: Write a fresh cover letter for each job (but yes, you can use a template)

Sure, it’s way faster and easier to take the cover letter you wrote for your last application, change the name of the company, and send it off. But most employers want to see that you’re truly excited about the specific position and organization—which means creating a custom letter for each position.

While it’s OK to recycle a few strong sentences and phrases from one cover letter to the next, don’t even think about sending out a 100% generic letter. “Dear Hiring Manager, I am excited to apply to the open position at your company” is an immediate signal to recruiters and hiring managers that you’re mass-applying to every job listing that pops up on LinkedIn.

At the same time, there’s nothing that says you can’t get a little help: Try out one of our free cover letter templates to make the process a bit easier.

Step 2: Add your contact info

At the top of your cover letter, you should list out your basic info. You can even copy the same heading from your resume if you’d like. Some contact info you might include (and the order to include it in):

• Your pronouns (optional)
• Your location (optional)
• Your email address
• Your phone number (optional)
• Your Linkedin, portfolio, or personal website URL (optional)

Note that only name and email are mandatory, and you don’t need to put a full address on a cover letter or resume anymore. A city and state (or metro area) are more than enough. So your header might look like this:

Inigo Montoya he/him Florin Metropolitan Area [email protected] 555-999-2222

If the job posting tells you to submit your cover letter in the body of an email, you can add your contact info at the end, after your name (and if you’d like to forgo the email address here, you can—they have it already). So your sign off could look like this:

Violet Baudelaire she/her [email protected] 123-123-1234

https://www.linkedin.com/in/violet-baudelaire/

Step 3: Address your cover letter to the hiring manager—preferably by name

The most traditional way to address a cover letter is to use the person’s first and last name, including “Mr.” or “Ms.” (for example, “Dear Ms. Jane Smith” or just “Dear Ms. Smith”). But to avoid accidentally using the wrong title—or worse, inadvertently misgendering someone—first and last name also work just fine.

If “Dear” feels a bit too stiff, try “Hello.” But never use generic salutations like “ To Whom it May Concern ” or “Dear Sir or Madam.”

For more help, read these rules for addressing your cover letter and a few tips for how to find the hiring manager .

Step 4: Craft an opening paragraph that’ll hook your reader

Your opening sets the stage for the whole cover letter. So you want it to be memorable, friendly, conversational, and hyper-relevant to the job you’re pursuing.

No need to lead with your name—the hiring manager can see it already. But it’s good to mention the job you’re applying for (they may be combing through candidates for half a dozen different jobs).

You could go with something simple like, “I am excited to apply for [job] with [Company].” But consider introducing yourself with a snappy first paragraph that highlights your excitement about the company you’re applying to, your passion for the work you do, and/or your past accomplishments.

This is a prime spot to include the “why” for your application. Make it very clear why you want this job at this company. Are you a longtime user of their products? Do you have experience solving a problem they’re working on? Do you love their brand voice or approach to product development? Do your research on the company (and check out their Muse profile if they have one) to find out.

Read this next: 30 Genius Cover Letter Openers Recruiters Will LOVE

Step 5: Convey why you’d be a great hire for this job

A common cover letter mistake is only talking about how great the position would be for you. Frankly, hiring managers are aware of that—what they really want to know is what you’re going to bring to the position and company.

So once you’ve got the opening under wraps, you should pull out a few key ideas that will make up the backbone of your cover letter. They should show that you understand what the organization is looking for and spell out how your background lines up with the position.

Study the job description for hints . What problems is the company looking to solve with this hire? What skills or experiences are mentioned high up, or more than once? These will likely be the most important qualifications.

If you tend to have a hard time singing your own praises and can’t nail down your strengths , here’s a quick trick: What would your favorite boss, your best friend, or your mentor say about you? How would they sing your praises? Use the answers to inform how you write about yourself. You can even weave in feedback you’ve received to strengthen your case (occasionally, don’t overuse this!). For example:

“When I oversaw our last office move, my color-coded spreadsheets covering every minute detail of the logistics were legendary; my manager said I was so organized, she’d trust me to plan an expedition to Mars.”

Step 6: Back up your qualifications with examples and numbers

Look at your list of qualifications from the previous step, and think of examples from your past that prove you have them. Go beyond your resume. Don’t just regurgitate what the hiring manager can read elsewhere.

Simply put, you want to paint a fuller picture of what experiences and accomplishments make you a great hire and show off what you can sashay through their doors with and deliver once you land the job.

For example, what tells a hiring manager more about your ability to win back former clients? This: “I was in charge of identifying and re-engaging former clients.” Or this: “By analyzing past client surveys, NPS scores, and KPIs, as well as simply picking up the phone, I was able to bring both a data-driven approach and a human touch to the task of re-engaging former clients.”

If you're having trouble figuring out how to do this, try asking yourself these questions and finding answers that line up with the qualifications you’ve chosen to focus on:

• What approach did you take to tackling one of the responsibilities you’ve mentioned on your resume?
• What details would you include if you were telling someone a (very short!) story about how you accomplished one of your resume bullet points?
• What about your personality, passion, or work ethic made you especially good at getting the job done?

Come up with your examples, then throw in a few numbers. Hiring managers love to see stats—they show you’ve had a measurable impact on an organization you’ve worked for. Did you bring in more clients than any of your peers? Put together an impressive number of events? Make a process at work 30% more efficient? Work it into your cover letter!

This might help: How to Quantify Your Resume Bullets (When You Don't Work With Numbers)

Step 7: Finish with a strong conclusion

It’s tempting to treat the final lines of your cover letter as a throwaway: “I look forward to hearing from you.” But your closing paragraph is your last chance to emphasize your enthusiasm for the company or how you’d be a great fit for the position. You can also use the end of your letter to add important details—like, say, the fact that you’re willing to relocate for the job.

Try something like this:

“I believe my energy, desire to innovate, and experience as a sales leader will serve OrangePurple Co. very well. I would love to meet to discuss the value I could add as your next West Coast Sales Director. I appreciate your consideration and hope to meet with you soon.”

Then be sure to sign off professionally , with an appropriate closing and your first and last name. (Need help? Here are three cover letter closing lines that make hiring managers grimace, plus some better options .)

Step 8: Reread and revise

We shouldn’t have to tell you to run your cover letter through spell-check, but remember that having your computer scan for typos isn’t the same as editing . Set your letter aside for a day or even just a few hours, and then read through it again with fresh eyes—you’ll probably notice some changes you want to make.

You might even want to ask a friend or family member to give it a look. In addition to asking them if they spot any errors, you should ask them two questions:

• Does this sell me as the best person for the job?
• Does it get you excited?

If the answer to either is “no,” or even slight hesitation, go back for another pass.

Cover letter examples

Here are four example cover letters that follow the advice given above. Keep in mind that different situations may require adjustments in your approach. For instance, experienced job seekers can emphasize accomplishments from previous roles, while those with less experience might highlight volunteer work, personal projects, or skills gained through education.

Example #1: Cover letter for a job application

Alia Farhat San Francisco Bay Area [email protected] 444-000-1111

Hello Danny Tanaka,

If I’m being honest, I still haven’t fully gotten over the death of my first Tamagotchi pet when I was six years old. (His name was Tommy, and I’ve gotten far more creative since then, I promise.) When I was older, I discovered NeoPets and I was hooked for years—not just on the site, but on the community that surrounded it. So when I heard about FantasyPets last year, I immediately started following news about your development process, and that’s how I saw your post looking for a marketing strategist. Not only do I have eight years of experience in digital marketing, but as a lifelong gamer with a passion for pet-focused titles who’s spent years in online communities with like-minded people, I also know exactly what kind of messaging resonates with your target audience.

You’re looking for someone to help you craft a social media marketing campaign to go along with your game launch, and I’ve been a part of three launch-day marketing campaigns for mobile and web-based games. In my current role as social media manager at Phun Inc., I proposed a campaign across Twitter, Instagram, and TikTok based on competitor research and analysis of our social campaigns for similar games to go along with the launch of the mobile game FarmWorld. Using my strategy of featuring both kids and adults in ads, we ended up driving over one million impressions and 80k downloads in the first three months.

I’ve always believed that the best way to find the right messaging for a game is to understand the audience and immerse myself in it as much as possible. I spend some of my research time on gaming forums and watching Twitch streams and Let’s Plays to see what really matters to the audience and how they talk about it. Of course, I always back my strategies up with data—I’m even responsible for training new members of the marketing team at Phun Inc. in Google AdWords and data visualization.

I believe that my passion for games exactly like yours, my digital marketing and market research experience, and my flair for turning data into actionable insights will help put FantasyPets on the map. I see so much promise in this game, and as a future player, I want to see its user base grow as much as you do. I appreciate your consideration for the marketing strategist role and hope to speak with you soon.

Alia Farhat

Example #2: Cover letter for an internship

Mariah Johnson

New York, NY [email protected] 555-000-1234

Dear Hiring Manager,

I am excited to submit my application for the software development internship at Big Tech. As a student at New York University majoring in computer science with a keen interest in social studies, I believe I would be a good fit for the role. Big Tech's mission to promote equality and a more sustainable world is deeply inspiring, and I would be thrilled to contribute to this mission.

In a recent hackathon, I demonstrated my ability to lead a team in designing and developing an app that directs members of a small community to nearby electronics recycling centers. My team successfully developed a working prototype and presented it to a panel of industry experts who awarded us second place.

I’ve also been an active volunteer at my local library for over four years. During this time, I organized book donation drives, led book fairs, and conducted reading sessions with children. This experience strengthened my presentation and communication skills and confirmed my motivation stems from supporting a good cause. I would be more than happy to bring my passion and dedication to an organization whose mission resonates with me..

Through these experiences, along with my coursework in software engineering, I am confident I am able to navigate the challenges of the Big Tech internship program. I look forward to the opportunity to speak with you about my qualifications. Thank you for your consideration.

Example #3: Cover letter with no experience

Sarah Bergman

Philadelphia, PA [email protected] 1234-555-6789

Dear Chloe West,

I’m excited to apply for the entry-level copywriting position at Idea Agency. As a recent graduate from State University with a major in mass communications, I’m eager to delve deeper into copywriting for brands, marketing strategies, and their roles in the business world.

Over the past two years, I’ve completed courses in creative writing, copywriting, and essentials of digital marketing. I’ve also been actively involved in extracurricular activities, creating content and promoting student events across multiple online platforms. These experiences expanded my creativity, enhanced my teamwork skills, and strengthened my communication abilities.

As an admirer of your visionary marketing campaigns and Idea Agency’s commitment to sustainability, I’m enthusiastic about the prospect of joining your team. I'm confident that I can contribute to your future projects with inventive thinking and creative energy.

I welcome the opportunity to discuss my qualifications further. Thank you for considering my application.

Best regards,

Example #4: Career change cover letter

Leslie Smith

Chicago, IL [email protected] 111-222-3344

Dear Paul Jones,

Over the past year, I’ve volunteered to represent my company at a local fair and there I discovered how much fun working face to face with clients would be. Everytime I sold a product for The Solar Company, I often wished it was my full-time job. Now, I'm excited to submit my application for the sales coordinator position with Bloom Sales.

After completing a degree in business administration, I decided to put my outgoing personality and strong communication skills to work as a sales specialist at The Solar Company. I’ve sharpened my presentation and critical thinking skills in client meetings and sourced more than $20,000 in new partnerships. This experience has given me an invaluable foundation, and now I’m confident it's the time to move business administration to sales coordination.

I’m comfortable seeking out new business opportunities, making cold calls, and selling potential clients on the advantages of Bloom Sales products. I attend an average of 10 in-person meetings a week, and interacting with a lot of different personalities is what excites me the most. As a detail-oriented, tech-savvy professional, I have advanced knowledge of Excel and data analysis.

I would love to learn more about your sales strategy for the second semester and discuss how my experience in business administration and client-facing sales exposure would help Bloom Sales achieve its goals. Thank you for your consideration.

Extra cover letter examples

• Pain point cover letter example
• Recent graduate cover letter example
• Stay-at-home parent returning to work cover letter example
• Sales cover letter example
• Email marketing manager cover letter example
• No job description or position cover letter example (a.k.a., a letter of intent or interest)
• Buzzfeed-style cover letter example
• Creative cover letter example (from the point-of-view of a dog)

Bonus cover letter tips to give you an edge over the competition

As you write your cover letter, here are a few more tips to consider to help you stand out from the stack of applicants:

• Keep it short and sweet: There are always exceptions to the rule, but in general, for resumes and cover letters alike, don’t go over a page. (Check out these tips for cutting down your cover letter .)
• Never apologize for your missing experience: When you don’t meet all of the job requirements, it’s tempting to use lines like, “Despite my limited experience as a manager…” or “While I may not have direct experience in marketing…” But why apologize ? Instead of drawing attention to your weaknesses, emphasize the strengths and transferable skills you do have.
• Strike the right tone: You want to find a balance between being excessively formal in your writing—which can make you come off as stiff or insincere—and being too conversational. Let your personality shine through, for sure, but also keep in mind that a cover letter shouldn’t sound like a text to an old friend.
• Consider writing in the company’s “voice:” Cover letters are a great way to show that you understand the environment and culture of the company and industry. Spending some time reading over the company website or stalking their social media before you get started can be a great way to get in the right mindset—you’ll get a sense for the company’s tone, language, and culture, which are all things you’ll want to mirror—especially if writing skills are a core part of the job.
• Go easy on the enthusiasm: We can’t tell you how many cover letters we’ve seen from people who are “absolutely thrilled for the opportunity” or “very excitedly applying!” Yes, you want to show personality, creativity, and excitement. But downplay the adverbs a bit, and keep the level of enthusiasm for the opportunity genuine and believable.

The bottom line with cover letters is this: They matter, much more than the naysayers will have you believe. If you nail yours, you could easily go from the “maybe” pile straight to “Oh, hell yes.”

Cover letter FAQs (a.k.a., everything else you need to know about cover letters)

• Are cover letters still necessary?
• Do I have to write a cover letter if it’s optional?
• Can I skip the cover letter for a tech job?
• What does it mean to write a cover letter for a resume?
• How can I write a simple cover letter in 30 minutes?
• How can I show personality in my cover letter?
• What should I name my cover letter file?
• Is a letter of intent different from a cover letter?
• Is a letter of interest different from a cover letter?

Regina Borsellino , Jenny Foss , and Amanda Cardoso contributed writing, reporting, and/or advice to this article.

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How to write a great cover letter in 2024: tips and structure

A cover letter is a personalized letter that introduces you to a potential employer, highlights your qualifications, and explains why you're a strong fit for a specific job.

Hate or love them, these brief documents allow job seekers to make an impression and stand out from the pile of other applications. Penning a thoughtful cover letter shows the hiring team you care about earning the position.

Here’s everything you need to know about how to write a cover letter — and a great one, at that.

What is a cover letter and why does it matter?

A professional cover letter is a one-page document you submit alongside your CV or resume as part of a job application. Typically, they’re about half a page or around 150–300 words.

An effective cover letter doesn’t just rehash your CV; it’s your chance to highlight your proudest moments, explain why you want the job, and state plainly what you bring to the table.

Show the reviewer you’re likable, talented, and will add to the company’s culture . You can refer to previous jobs and other information from your CV, but only if it helps tell a story about you and your career choices .

What 3 things should you include in a cover letter?

A well-crafted cover letter can help you stand out to potential employers. To make your cover letter shine, here are three key elements to include:

1. Personalization

Address the hiring manager or recruiter by name whenever possible. If the job posting doesn't include a name, research to find out who will be reviewing applications. Personalizing your cover letter shows that you've taken the time to tailor your application to the specific company and role.

2. Highlight relevant achievements and skills

Emphasize your most relevant skills , experiences, and accomplishments that directly relate to the job you're applying for. Provide specific examples of how your skills have benefited previous employers and how they can contribute to the prospective employer's success. Use quantifiable achievements , such as improved efficiency, cost savings, or project success, to demonstrate your impact.

3. Show enthusiasm and fit

Express your enthusiasm for the company and the position you're applying for. Explain why you are interested in this role and believe you are a good fit for the organization. Mention how your values, goals, and skills align with the company's mission and culture. Demonstrating that you've done your research can make a significant impression.

What do hiring managers look for in a cover letter?

Employers look for several key elements in a cover letter. These include:

Employers want to see that your cover letter is specifically tailored to the position you are applying for. It should demonstrate how your skills, experiences, and qualifications align with the job requirements.

Clear and concise writing

A well-written cover letter is concise, easy to read, and error-free. Employers appreciate clear and effective communication skills , so make sure your cover letter showcases your ability to express yourself effectively.

Demonstrated knowledge of the company

Employers want to see that you are genuinely interested in their organization. Mention specific details about the company, such as recent achievements or projects, to show that you are enthusiastic about joining their team.

Achievements and accomplishments

Highlight your relevant achievements and accomplishments that demonstrate your qualifications for the position. Use specific examples to showcase your skills and show how they can benefit the employer.

Enthusiasm and motivation

Employers want to hire candidates who are excited about the opportunity and motivated to contribute to the company's success. Express your enthusiasm and passion for the role and explain why you are interested in working for the company.

Professionalism

A cover letter should be professional in tone and presentation. Use formal language, address the hiring manager appropriately, and follow standard business letter formatting.

How do you structure a cover letter?

A well-structured cover letter follows a specific format that makes it easy for the reader to understand your qualifications and enthusiasm for the position. Here's a typical structure for a cover letter:

Contact information

Include your name, address, phone number, and email address at the top of the letter. Place your contact information at the beginning so that it's easy for the employer to reach you.

Employer's contact information

Opening paragraph, middle paragraph(s), closing paragraph, complimentary close, additional contact information.

Repeat your contact information (name, phone number, and email) at the end of the letter, just in case the employer needs it for quick reference.

Remember to keep your cover letter concise and focused. It should typically be no more than one page in length. Proofread your letter carefully to ensure it is free from spelling and grammatical errors. Tailor each cover letter to the specific job application to make it as relevant and impactful as possible.

How to write a good cover letter (with examples)

The best letters are unique, tailored to the job description, and written in your voice — but that doesn’t mean you can’t use a job cover letter template.

Great cover letters contain the same basic elements and flow a certain way. Take a look at this cover letter structure for ref erence while you construct your own.

1. Add a header and contact information

While reading your cover letter, the recruiter shouldn’t have to look far to find who wrote it. Your document should include a basic heading with the following information:

• Pronouns (optional)
• Location (optional)
• Email address
• Phone number (optional)
• Relevant links, such as your LinkedIn profile , portfolio, or personal website (optional)

You can pull this information directly from your CV. Put it together, and it will look something like this:

Christopher Pike

San Francisco, California

[email protected]

Alternatively, if the posting asks you to submit your cover letter in the body of an email, you can include this information in your signature. For example:

Warm regards,

Catherine Janeway

Bloomington, Indiana

[email protected]

(555) 999 - 2222

2. Include a personal greeting

Always begin your cover letter by addressing the hiring manager — preferably by name. You can use the person’s first and last name. Make sure to include a relevant title, like Dr., Mr., or Ms. For example, “Dear Mr. John Doe.”

Avoid generic openings like “To whom it may concern,” “Dear sir or madam,” or “Dear hiring manager.” These introductions sound impersonal — like you’re copy-pasting cover letters — and can work against you in the hiring process.

Be careful, though. When using someone’s name, you don’t want to use the wrong title or accidentally misgender someone. If in doubt, using only their name is enough. You could also opt for a gender-neutral title, like Mx.

Make sure you’re addressing the right person in your letter — ideally, the person who’s making the final hiring decision. This isn’t always specified in the job posting, so you may have to do some research to learn the name of the hiring manager.

3. Draw them in with an opening story

The opening paragraph of your cover letter should hook the reader. You want it to be memorable, conversational, and extremely relevant to the job you’re pursuing. 

There’s no need for a personal introduction — you’ve already included your name in the heading. But you should make reference to the job you’re applying for. A simple “Thank you for considering my application for the role of [job title] at [company],” will suffice.

Then you can get into the “Why” of your job application. Drive home what makes this specific job and this company so appealing to you. Perhaps you’re a fan of their products, you’re passionate about their mission, or you love their brand voice. Whatever the case, this section is where you share your enthusiasm for the role.

Here’s an example opening paragraph. In this scenario, you’re applying for a digital marketing role at a bicycle company:

“Dear Mr. John Doe,

Thank you for considering my application for the role of Marketing Coordinator at Bits n’ Bikes.

My parents bought my first bike at one of your stores. I’ll never forget the freedom I felt when I learned to ride it. My father removed my training wheels, and my mom sent me barrelling down the street. You provide joy to families across the country — and I want to be part of that.”

4. Emphasize why you’re best for the job

Your next paragraphs should be focused on the role you’re applying to. Highlight your skill set and why you’re a good fit for the needs and expectations associated with the position. Hiring managers want to know what you’ll bring to the job, not just any role.

Start by studying the job description for hints. What problem are they trying to solve with this hire? What skills and qualifications do they mention first or more than once? These are indicators of what’s important to the hiring manager.

Search for details that match your experience and interests. For example, if you’re excited about a fast-paced job in public relations, you might look for these elements in a posting:

• They want someone who can write social media posts and blog content on tight deadlines
• They value collaboration and input from every team member
• They need a planner who can come up with strong PR strategies

Highlight how you fulfill these requirements:

“I’ve always been a strong writer. From blog posts to social media, my content pulls in readers and drives traffic to product pages. For example, when I worked at Bits n’ Bikes, I developed a strategic blog series about bike maintenance that increased our sales of spare parts and tools by 50% — we could see it in our web metrics.

Thanks to the input of all of our team members, including our bike mechanics, my content delivered results.”

5. End with a strong closing paragraph and sign off gracefully

Your closing paragraph is your final chance to hammer home your enthusiasm about the role and your unique ability to fill it. Reiterate the main points you explained in the body paragraphs and remind the reader of what you bring to the table.

You can also use the end of your letter to relay other important details, like whether you’re willing to relocate for the job.

When choosing a sign-off, opt for a phrase that sounds professional and genuine. Reliable options include “Sincerely” and “Kind regards.”

Here’s a strong closing statement for you to consider:

“I believe my enthusiasm, skills, and work experience as a PR professional will serve Bits n’ Bikes very well. I would love to meet to further discuss my value-add as your next Director of Public Relations. Thank you for your consideration. I hope we speak soon.

Tips to write a great cover letter that compliments your resume

When writing your own letter, try not to copy the example excerpts word-for-word. Instead, use this cover letter structure as a baseline to organize your ideas. Then, as you’re writing, use these extra cover letter tips to add your personal touch:

• Keep your cover letter different from your resume : Your cover letter should not duplicate the information on your resume. Instead, it should provide context and explanations for key points in your resume, emphasizing how your qualifications match the specific job you're applying for.
• Customize your cover letter . Tailor your cover letter for each job application. Address the specific needs of the company and the job posting, demonstrating that you've done your homework and understand their requirements.
• Show enthusiasm and fit . Express your enthusiasm for the company and position in the cover letter. Explain why you are interested in working for this company and how your values, goals, and skills align with their mission and culture.
• Use keywords . Incorporate keywords from the job description and industry terms in your cover letter. This can help your application pass through applicant tracking systems (ATS) and demonstrate that you're well-versed in the field.
• Keep it concise . Your cover letter should be succinct and to the point, typically no more than one page. Focus on the most compelling qualifications and experiences that directly support your application.
• Be professional . Maintain a professional tone and structure in your cover letter. Proofread it carefully to ensure there are no errors.
• Address any gaps or concerns . If there are gaps or concerns in your resume, such as employment gaps or a change in career direction, briefly address them in your cover letter. Explain any relevant circumstances and how they have shaped your qualifications and determination.
• Provide a call to action . Conclude your cover letter with a call to action, inviting the employer to contact you for further discussion. Mention that you've attached your resume for their reference.
• Follow the correct format . Use a standard cover letter format like the one above, including your contact information, a formal salutation, introductory and closing paragraphs, and your signature. Ensure that it complements your resume without redundancy.
• Pick the right voice and tone . Try to write like yourself, but adapt to the tone and voice of the company. Look at the job listing, company website, and social media posts. Do they sound fun and quirky, stoic and professional, or somewhere in-between? This guides your writing style.
• Tell your story . You’re an individual with unique expertise, motivators, and years of experience. Tie the pieces together with a great story. Introduce how you arrived at this point in your career, where you hope to go , and how this prospective company fits in your journey. You can also explain any career changes in your resume.
• Show, don’t tell . Anyone can say they’re a problem solver. Why should a recruiter take their word for it if they don’t back it up with examples? Instead of naming your skills, show them in action. Describe situations where you rose to the task, and quantify your success when you can.
• Be honest . Avoid highlighting skills you don’t have. This will backfire if they ask you about them in an interview. Instead, shift focus to the ways in which you stand out.
• Avoid clichés and bullet points . These are signs of lazy writing. Do your best to be original from the first paragraph to the final one. This highlights your individuality and demonstrates the care you put into the letter.
• Proofread . Always spellcheck your cover letter. Look for typos, grammatical errors, and proper flow. We suggest reading it out loud. If it sounds natural rolling off the tongue, it will read naturally as well.

Common cover letter writing FAQs

How long should a cover letter be.

A cover letter should generally be concise and to the point. It is recommended to keep it to one page or less, focusing on the most relevant information that highlights your qualifications and fits the job requirements.

Should I include personal information in a cover letter?

While it's important to introduce yourself and provide your contact information, avoid including personal details such as your age, marital status, or unrelated hobbies. Instead, focus on presenting your professional qualifications and aligning them with the job requirements.

Can I use the same cover letter for multiple job applications?

While it may be tempting to reuse a cover letter, it is best to tailor each cover letter to the specific job you are applying for. This allows you to highlight why you are a good fit for that particular role and show genuine interest in the company.

Do I need to address my cover letter to a specific person?

Whenever possible, it is advisable to address your cover letter to a specific person, such as the hiring manager or recruiter. If the job posting does not provide this information, try to research and find the appropriate contact. If all else fails, you can use a generic salutation such as "Dear Hiring Manager."

Should I include references in my cover letter?

It is generally not necessary to include references in your cover letter. Save this information for when the employer explicitly requests it. Instead, focus on showcasing your qualifications and achievements that make you a strong candidate for the position.

It’s time to start writing your stand-out cover letter

The hardest part of writing is getting started. 

Hopefully, our tips gave you some jumping-off points and confidence . But if you’re really stuck, looking at cover letter examples and resume templates will help you decide where to get started. 

There are numerous sample cover letters available online. Just remember that you’re a unique, well-rounded person, and your cover letter should reflect that. Using our structure, you can tell your story while highlighting your passion for the role. 

Doing your research, including strong examples of your skills, and being courteous is how to write a strong cover letter. Take a breath , flex your fingers, and get typing. Before you know it, your job search will lead to a job interview.

If you want more personalized guidance, a specialized career coach can help review, edit, and guide you through creating a great cover letter that sticks.

Understand Yourself Better:

Big 5 Personality Test

Elizabeth Perry, ACC

Elizabeth Perry is a Coach Community Manager at BetterUp. She uses strategic engagement strategies to cultivate a learning community across a global network of Coaches through in-person and virtual experiences, technology-enabled platforms, and strategic coaching industry partnerships. With over 3 years of coaching experience and a certification in transformative leadership and life coaching from Sofia University, Elizabeth leverages transpersonal psychology expertise to help coaches and clients gain awareness of their behavioral and thought patterns, discover their purpose and passions, and elevate their potential. She is a lifelong student of psychology, personal growth, and human potential as well as an ICF-certified ACC transpersonal life and leadership Coach.

3 cover letter examples to help you catch a hiring manager’s attention

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60+ Cover Letter Examples in 2024 [For All Professions]

No matter where you are in your career, or what job you’re applying for, submitting a cover letter with your resume is a must . 

Done right, a cover letter will effectively complement your resume and explain to the hiring manager in more detail why you’re the right person for the job.

Writing a cover letter, however, is easier said than done. 

You have to effectively demonstrate that you’ll be able to perform the responsibilities listed in the job description and that you’d be a better fit for the company compared to other candidates. 

And unless you’re a professional writer, this can be a very hard task.

Fortunately, we created these cover letter examples to inspire you and help you get started with your own cover letter!

Let’s dive in!

21 Cover Letter Examples 

#1. career change cover letter example .

Here’s what this cover letter does right:

• Has an ideal length. This cover letter includes all the relevant information for the hiring manager without getting into too much detail.
• Relevant introduction. The candidate explains that they’re changing careers and why they want to work in this new field from the get-go.
• Explains their related experience. The candidate explains how their previous experience in retail sales can help them succeed in PR.

Check out our guide video guide to learn how to write a Cover Letter that gets you HIRED!

#2. Recent Graduate Cover Letter Example 

• Personally greets the hiring manager. The candidate has taken the time to find the hiring manager’s name and address them by it, which makes the opening of the cover letter much more personal.
• Wraps up with a call to action. The candidate wraps up the cover letter by suggesting a meeting with the hiring manager, which makes them more memorable.
• Explains why the candidate is the right person for the internship. In this cover letter for an internship , the candidate explains how they’ve previously interned in a different firm, which gives them the experience to succeed in this role.

Have you just graduated from college? Make sure to check out our guide on writing an entry-level cover letter from start to finish! 

#3. Middle Management Cover Letter Example

• Use of bullet points. The candidate presents the information in a concise and reader-friendly way, making it easy for the hiring manager to find their key achievements. 
• Formal closing. The candidate has used a formal and polite tone to conclude their cover letter, which combined with a call to action makes them look professional and passionate about getting the job. 
• Explains how the company would benefit from hiring them. The candidate outlines exactly what they could do for the company, which not only highlights their skills but also shows they’ve done their research on the company’s needs. 

#4. Business Manager Cover Letter Example

• Detailed header. In addition to the must-have contact details, this candidate has also included their professional Twitter and LinkedIn profiles, making it easy for the hiring manager to look more closely into their career. 
• Concise and to the point. This candidate has used short paragraphs and bullet points to make the cover letter easy to skim through. 
• Wraps up with a call to action. By letting the hiring manager know they’ll be contacting them soon, they’re more likely to make an impression.

Check out this article for a complete writing guide and an inspiring business manager resume sample. 

#5. Ph.D. Cover Letter Example

Here’s what this cover letter does right: 

• Attention-grabbing introduction. In the opening paragraph, this candidate explains why they’re passionate about pursuing a Ph.D. in great detail. 
• Explains the candidate’s qualifications in detail. The candidate builds on their passion by explaining how they’re also qualified for the degree because of their education history and academic achievements. 

#6. Senior Executive Cover Letter Example

• Professional and minimalistic template. This senior executive has used a professional but minimalistic template that lets their work experience do the talking. 
• Achievement-oriented opening paragraph. Right from the get-go, this candidate explains what makes them so good at their job, effectively grabbing the hiring manager’s attention.  
• Wraps up with a call to action. By suggesting to have a meeting and discussing how they can help the company meet its goals, the candidate stands more chance to make a positive lasting impression. 

#7. Architect Cover Letter Example 

• Modern resume template. This architect has picked a template that perfectly matches his industry, as it is professional and modern at the same time. 
• A personal greeting to the HR. They address the hiring manager by their first name, which helps make a better first impression. 
• Measurable achievements. By quantifying their achievements, the candidate proves their achievements instead of just claiming them.

Struggling with your architect resume ? Check out our full guide!

#8. Business Analyst Cover Letter Example 

• Detailed contact information. The candidate has listed both their LinkedIn and Twitter profiles, providing the HR manager an opportunity to learn more about the candidate.  
• Mentions what the candidate can do for the company. This cover letter doesn’t just explain why the job would be great for the candidate, but also how the candidate would benefit the company. Win-win, right? 
• Error-free and reader-friendly. It’s super important for the cover letter to have no spelling or grammatical errors and be reader-friendly. This candidate made sure they did both.

Need a resume alongside your cover letter? Check out our guide on how to write a business analyst resume . 

#9. Consultant Cover Letter Example 

• Professional cover letter template. Being an experienced consultant, this candidate has picked a professional template that doesn’t steal the spotlight from their achievements. 
• Experience and achievement-oriented. The candidate has effectively elaborated on their top achievements relevant to the job. 
• Highlights the candidate’s passion. To show they want the job, this candidate has also explained how passionate they are about their profession.

For more advice on landing a job as a consultant, check out our guide to writing a consultant resume .

#10. Digital Marketing Cover Letter Example

• Creative cover letter template. This digital marketer highlights their originality by picking a creative cover letter template. 
• Lists the candidate’s awards. The candidate has taken advantage of the cover letter to list their most noteworthy awards in the industry. 
• Concludes with a call to action. As they used a call to action to conclude their cover letter, the HR manager will be more likely to remember them.

Want to take your digital marketing resume to the next level? Check out our guide!

#11. Graphic Designer Cover Letter Example 

• Detailed contact information. The candidate has included additional contact information such as their website link, as well as their LinkedIn and Twitter profiles.  
• Ideal length. This cover letter is concise, which means that the HR manager is more likely to read it from start to finish.  
• Draws attention to the candidate’s strong points. Although this candidate is a recent college graduate, they’ve managed to effectively show that they have enough knowledge and experience to do the job right.

Read this guide to write a graphic designer resume that’s just as good as your cover letter!

#12. Administrative Assistant Cover Letter Example

• Minimalistic cover letter template. The candidate picked a well-designed but minimalistic template for their cover letter. 
• Focused on skills and achievements. This cover letter is packed with the candidate’s skills and achievements, proving he can be an excellent employee. 
• Formal closing. Politeness can go a long way and the candidate has used this to their advantage to make an impression. 

Our article on how to write an administrative assistant resume can help you take your job application to the next level.

#13. Front Desk Cover Letter Example

• Modern cover letter template. This template incorporates memorable colors and clear lines, which make the cover letter very visually appealing. 
• Attention-grabbing introduction. Using an attention-grabbing intro, the candidate is more likely to make an impression. 
• Calls the HR to action. By including a call to action, the candidate is reminding the HR of their immediate availability. 

#14. Human Resources Cover Letter Example

• It is concise and to the point. The candidate doesn’t dwell on unimportant details the HR won’t be interested in. 
• Uses a traditional cover letter template. The cover letter design is more on the conventional side, which fits the industry better. 
• Highlights the candidate’s strong points. The candidate has rich work experience and they use the cover letter to elaborate on it. 

This HR resume guide can help you get your resume just right.

#15. Sales Agent Cover Letter Example 

• Attention-grabbing cover letter template. As a salesperson, this candidate knows how important first impressions are, so they’ve picked a catchy cover letter template. 
• Has an ideal length. At the same time, they’ve also made sure to keep their cover letter at just the right length. 
• Lists the candidate’s career highlights. The candidate has made perfect use of the space by mentioning their most impressive professional achievements. 

Check out this sales agent resume guide to create an attention-grabbing sales resume .

#16. Receptionist Cover Letter Example

• Modern but minimalistic cover letter template. The template’s design hints the candidate is creative but professional at the same time. 
• Uses a catchy introduction. The candidate has used an attention-grabbing opening paragraph to catch HR’s attention. 
• Concludes the cover letter formally. The candidate proves that they’re polite and well-spoken, a quality very much important for the role they’re applying for. 

Take your receptionist resume to the next level with this receptionist resume guide .

#17. Information Technology Cover Letter Example

• Mentions measurable achievements. Numbers make an impact, which is why this candidate has included measurable achievements. 
• Lists both soft and hard skills. The candidate has mentioned a great mix of soft and hard skills, showing how well-rounded they are. 
• Contains relevant contact information. The candidate’s GitHub, website name, LinkedIn, and Twitter profiles are all great additions to the resume. 

Looking for tips to help you write a great IT resume ? Check out our guide!

#18. Real Estate Cover Letter Example

• Ideal length. Short and to the point, this cover letter is bound to get noticed by the HR manager. 
• Wraps up with a call to action. This candidate reinforces the HR to call them back through a final call to action. 
• Mentions the right skills. On top of their sales accomplishments, the candidate touch upon important soft skills such as customer service and communication . 

This real estate resume guide will help you take your resume from good to great.

#19. Teacher Cover Letter Example

• Mentions relevant contact information details. This candidate has included optional (but relevant) contact information details, such as their LinkedIn, Quora, and Medium profiles. 
• Achievement-oriented. The candidate has elaborated on their achievements in more detail throughout their cover letter. 
• Highlights the candidate’s passion. For some jobs, being passionate is much more important than for others. Teaching is one of these jobs, which is why this candidate explains their passion for the job. 

Our guide on how to write a teacher resume has all the tips you need to land the job.

#20. Project Manager Cover Letter Example

• Leverages a catchy introduction. Through a catchy introductory paragraph, this candidate is sure to grab the HR’s attention and get them to read the rest of their cover letter.
• Lists measurable accomplishments. This candidate explains exactly what they’ve achieved using numbers and hard data. 
• Personally greets the HR. A personal greeting sounds much better than “Dear Sir/Madam,” and the candidate knows this. 

This guide on how to write a project manager resume can help you perfect your appication.

#21. Paralegal Cover Letter Example

• Minimalistic cover letter template. This cover letter design looks good but doesn’t steal the show from the candidate’s abilities.
• Mentions the candidate’s academic achievements and extracurricular activities. Although the candidate is a recent graduate, they’ve used the cover letter to explain they have enough skills and achievements to do the job.
• Lists measurable achievements. The candidate proves they did well in their internship by mentioning quantifiable achievements.

Check out this paralegal resume guide to perfect yours.

40+ More Cover Letter Examples and Guides 

Couldn’t find a cover letter example for your field? Do not worry.

Below you can find a number of other cover letter examples for different fields and industries:

• Acting Cover Letter Examples
• Accounting Cover Letter Examples
• Administrative Assistant Cover Letter Examples
• Architecture Cover Letter Examples
• Attorney Cover Letter Examples
• Barista Cover Letter Examples
• Bartender Cover Letter Examples
• Business Cover Letter Examples
• Business Analyst Cover Letter Examples
• College Student Cover Letter Examples
• Computer Science Cover Letter Examples
• Construction Cover Letter Examples
• Consultant Cover Letter Examples
• Customer Service Cover Letter Examples
• Data Analyst Cover Letter Examples
• Data Entry Cover Letter Examples
• Dental Assistant Cover Letter Examples
• Digital Marketing Cover Letter Examples
• Elementary Teacher Cover Letter Examples
• Engineering Cover Letter Examples
• Executive Assistant Cover Letter Examples
• Finance Cover Letter Examples
• Graphic Design Cover Letter Examples
• Healthcare Cover Letter Examples
• Human Resources Cover Letter Examples
• IT Cover Letter Examples
• Law Cover Letter Examples
• Management Cover Letter Examples
• Marketing Cover Letter Examples
• Mechanical Engineering Cover Letter Examples
• Medical Assistant Cover Letter Examples
• Nurse Practitioner Cover Letter Examples
• Physician Cover Letter Examples
• Project Manager Cover Letter Examples
• Receptionist Cover Letter Examples
• Retail Cover Letter Examples
• Sales Cover Letter Examples
• Social Work Cover Letter Examples
• Software Engineer Cover Letter Examples
• Substitute Teacher Cover Letter Examples
• Teacher Assistant Cover Letter Examples
• Team Leader Cover Letter Example

What is a Cover Letter? 

A cover letter is a one-page document that you submit as part of your job application, alongside your resume . 

Its purpose is to introduce you and briefly summarize your professional background. On average, your cover letter should be from 250 to 400 words long .

A good cover letter can give the hiring manager more insight into what makes you a good candidate and help them make up their mind about whether they should invite you for an interview. A bad cover letter, though, will get ignored (at best) and lose you the job (at worst).

So, to make sure this doesn’t happen, it’s essential to know how to write a convincing cover letter.

The first thing to remember is that a cover letter is a supplement to your resume, not a replacement. Meaning, you shouldn’t just repeat whatever is mentioned in your resume and call it a day. 

Optimally, you should use your cover letter to shed more light on your skills and qualifications, as well as explain anything you didn’t have space for in your resume (e.g. a career gap or why you’re changing careers).

If you’re writing a cover letter for the first time, though, putting all this together might seem pretty tough. 

Fortunately, you can follow our tried-and-tested format to make the experience much easier:

• Header - Input your contact information.
• Greeting the hiring manager - Open the cover letter with a “Dear Sir or Madam,” or use the hiring manager’s name if you know what that is.
• Opening paragraph - Grab the hiring manager’s attention by getting straight to the point. Mention what your professional experiences are, and what role you’re applying for.
• The second paragraph - Explain why you’re the perfect candidate for the job. Mention your top 2-3 achievements, your top skills, why you want to work in that specific industry, and whatever else is relevant.
• The third paragraph - End your cover letter with a call to action. E.g. “I would love to meet personally and discuss how I can help Company X.”
• Formal closing - Something like this: “Thank you for your consideration. Best, John Doe.”

Here’s what this looks like in practice:

9 Tips to Write a Cover Letter (the Right Way)

Now that we've covered the basics, let's talk about cover letter tips . Below, we'll give you all the knowledge you need to take your cover letter from "OK" to "great."

#1. Pick the right template

A good cover letter is all about leaving the right first impression.

And what’s a better way to leave a good impression than through a professional, well-formatted, and visual template?

You can simply pick one of our tried-and-tested cover letter templates and you’ll be all set!

#2. Add your contact details on the header

The best way to start your cover letter is through a header. 

Here’s what you want to include there:

• Phone Number
• Name of the hiring manager / their professional title
• Name of the company you’re applying to

Optionally, you can also include the following:

• Social Media Profiles - Any type of profile that’s relevant to your field. Social Profiles on websites like LinkedIn, GitHub (for developers), Medium (for writers), etc.
• Personal Website - If you have a personal website that somehow adds value to your application, you can mention it. Let’s say you’re a professional writer. In that case, you’d want to link to your content portfolio site or blog.

#3. Greet the hiring manager the right way

Once you’ve listed all your relevant contact information, it’s time to address the hiring manager reading your cover letter. 

A good practice here is to find the hiring manager’s name and address them directly instead of using the traditional “dear sir or madam.” This shows that you’re really invested in the company and that you took your time to do some research about the job.

So, how can you find out the hiring manager’s name?

One way to do this is by looking up the head of the company’s relevant department on LinkedIn. Let’s say you’re applying for the position of Communication Specialist at Novoresume. The hiring manager is probably the Head of Communications or the Chief Communications Office.

Or let’s say you’re applying for the position of server at a restaurant. In that case, you’d be looking to find out who the restaurant manager is.

If this doesn’t work, you can also check out the “Team” page on the company website; there’s a good chance you’ll at least find the right person there.

If you still can’t find out the hiring manager’s name, here are several other greetings you can use:

• Dear [Department] Hiring Manager
• Dear Hiring Manager
• To whom it may concern
• Dear [Department] Team

#4. Create an attention-grabbing introduction

Recruiters get hundreds, sometimes even thousands, of applications. Chances are, they’re not going to be reading every single cover letter end-to-end.

So, it’s essential to catch their attention from the very first paragraph.

The problem with most cover letter opening paragraphs, though, is that they’re usually extremely generic, often looking something like this: 

Hey, my name is Jonathan and I’d like to work as a Sales Manager at XYZ Inc. I’ve worked as a sales manager at MadeUpCompany Inc. for 5+ years, so I believe that I’d be a good fit for the position.

As you can probably tell, this opening paragraph doesn’t tell the hiring manager anything other than that you’ve worked the job before - and that’s not really helpful in setting you apart from other candidates. 

What you want to do, instead, is start off with 2-3 of your top achievements to really grab the reader’s attention. Preferably, the achievements should be as relevant as possible to the position. 

For example:

My name’s Michael and I’d like to help XYZ Inc. hit and exceed its sales goals as a Sales Manager. I’ve worked with Company X, a fin-tech company, for 3+ years. As a Sales Representative, I generated an average of $30,000+ in sales per month (beating the KPIs by around 40%). I believe that my previous industry experience, as well as my excellence in sales, makes me the right candidate for the role of X at Company Y.

The second example shows how the candidate is a top performer. The first just shows that they’ve worked a sales job before.

Which one are YOU more likely to invite for an interview?

#5. Show you’re the perfect person for the job

One great thing about cover letters is that they allow you to expand more on the top achievements from your resume and really show the hiring manager that you’re the right person for the job. 

A good way to do that is to first read the job ad and really understand what skills/experiences are required, and then to ensure that your cover letter touches upon the said skills or experiences.

In my previous role as a Facebook Marketing Expert at XYZ Inc. I handled customer acquisition through ads, managing a monthly Facebook ad budget of $20,000+. As the sole digital marketer at the company, I managed the ad creation and management process end-to-end. This means I created the ad copy and images, as well as picked the targeting, ran optimization trials, and so on.

Other than Facebook advertising, I’ve also delved into other online PPC channels, including:

• Google Search

#6. Explain why you’re a great company fit

The HR manager doesn’t only look at whether you’ll be good at the job or not. They’re looking for someone that’s also a good fit for the company culture.

After all, employees that don’t fit in are bound to quit, sooner or later. This ends up costing the company a ton of money, up to 50% of the employee’s annual salary . 

To convince the hiring manager that you’re a great company fit, do some research on the company and find out what it is you like about them, or about working there. You want to know things like:

• What’s the company’s business model?
• What’s the company's product or service? Have you used it?
• What’s the culture like? Will someone micro-manage your work, or will you have autonomy on how you get things done?

Then, turn your top reasons for liking to work there into text and add them to your cover letter! 

#7. Wrap up with a call to action

To make the end of your cover letter as memorable as possible, you want to:

• Wrap up any points you couldn't in the previous paragraphs. Mention anything you’ve left out that you think could help the hiring manager make up your mind.
• Thank the hiring manager for their time. After all, it never hurts to be polite. 
• Finish the cover letter with a call to action. A call to action is a great way to make your cover letter ending as memorable as possible. 

#8. Write a formal closing

Once you’re done with the final paragraph, all you have to do is write down a formal “goodbye” and you’re good to go.

Feel free to use one of the most popular conclusions in a cover letter:

• Best Regards,
• Kind Regards,

#9. Proofread your cover letter

Last but not least, make sure to always proofread each and every document that you’ll be including in your job application - cover letter included. 

The last thing you want is to be claiming you’re a great candidate for the job with a cover letter full of typos! 

For an even more comprehensive guide on how to write an impactful cover letter , check out our article ! 

Cover Letter Writing Checklist 

Frequently Asked Questions

Do you still have some questions about cover letters? Check out the answers below:

1. How do I write a simple cover letter? 

To write a cover letter that’s simple but also professional, make sure to include a header with your personal information, a formal greeting to the hiring manager, an attention-grabbing opening paragraph, a second paragraph explaining why you’re a good candidate for the job, and a formal closing (preferably with a call to action). 

2. What are the 3 parts of a cover letter? 

The three parts of a cover letter are: 

• The introduction , namely the header, the greeting to the hiring manager, and the opening paragraph. 
• The sales pitch is usually the body of the cover letter. 
• The conclusion involves a formal closing and a signature line.

3. What makes a great cover letter?

A great cover letter should be personalized for each job you’re applying for, instead of being overly generic. It’s also preferable to address the hiring manager by their name and not use the overly-used “Dear Sir/Madam.”

To make a great first impression, you should mention 1-2 of your top achievements in your opening paragraph - the more job-specific they are, the better. Also, don’t stop at showing the hiring manager why you’re a great candidate for the job. Make sure to also talk about how you’re a good culture fit for the company.

Last but not least, wrap up your closing paragraph with a call to action to give the hiring manager a little extra something to remember you by. 

4. When is a cover letter necessary?

Unless the job ad specifically states otherwise, you should always include a cover letter with your job application .

Even if the hiring manager doesn’t read it, you will look more professional simply by including one.

And that’s a wrap! We hope our cover letter examples and writing tips will inspire you to write a cover letter that will land you your next job.

If you’re looking for more invaluable career advice and articles, make sure to check out our career blog , or any of these related articles: 

• How to Write a Resume
• Cover Letter Mistakes to Avoid at All Costs
• Cover Letter Format (w/ Examples & Free Templates)

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15 Things You Can Do With ChatGPT

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Quick Links

What is chatgpt.

• Quickly Write a Customized Resume and Cover Letter
• Create Original Jokes and Memes
• Explain Complex Topics
• Solve Tricky Math Problems Step-by-Step
• Write Music In Almost Any Genre
• Write, Debug, and Explain Code
• Create, Edit, and Modify Media Files
• Decide What to Watch Next
• Get Cooking Help
• Improve Your Health
• Translate and Learn In Multiple Languages
• Prepare for a Job Interview
• Write Essays on Almost Any Topic
• A Chat Companion

Key Takeaways

• ChatGPT is a versatile tool that can help with tasks like writing customized resumes & cover letters.
• The AI can generate original jokes and memes, as well as explain complex topics in an easy-to-understand manner.
• ChatGPT can assist with mathematics, music composition, coding, media file manipulation, and health improvement.

Artificial intelligence tools have seen a meteoric rise within the last few years. We've been wowed by AI writing tools, AI image generators, and even AI self-portraits. Since its launch in November 2022, ChatGPT has gotten a lot of attention for its numerous uses. To help you leverage this tool, here are 15 ways you can also use ChatGPT.

If you've somehow missed the whole ChatGPT buzz, or you're not exactly sure what it's all about, let's help you get up to speed. ChatGPT is a conversational artificial intelligence chatbot that can answer just about any question you throw at it.

You can think of it as a supercharged Google Search. Rather than just providing links or snippets, ChatGPT generates thoughtful, conversational responses to queries. It synthesizes information from diverse sources into cohesive answers on nearly any topic, similar to how a knowledgeable human would respond.

While not infallible, ChatGPT demonstrates an impressive ability to understand natural language questions and offers nuanced explanations in a lot of fields.

ChatGPT is more than just hype—it has practical uses. Here are some cool day-to-day uses for ChatGPT you can try right now.

1. Quickly Write a Customized Resume and Cover Letter

If you're currently job-hunting, one of the most tiring parts of the job application process is writing a personalized resume and cover letter for every job you apply for. You need custom-made copies for each job to increase your chances of getting hired. ChatGPT can help you create a customized resume or craft professional cover letters in minutes.

We asked ChatGPT to write a resume for a content marketing role at a fictional SaaS company, and it was near perfect.

We also prompted it to prepare a cover letter for the same role, and the first result wasn't bad.

Notice how detail-rich and well-formatted the resume and cover letter are? How did I do it? I pasted my LinkedIn profile details, and then asked ChatGPT to write a resume for the target role "using LaTex." I copied the result, pasted it in a free latex editor like Overleaf , and compiled it.

2. Create Original Jokes and Memes

What's life without a bit of fun? Whether you're looking for a good laugh or to create some hilarious jokes to impress your friends, ChatGPT can come in handy. Sure, AI chatbots aren't exactly known to be great comedians, but ChatGPT shows some potential. We asked ChatGPT to tell us a joke about Apple and foldable smartphones; we'll let you judge the results:

ChatGPT can also create images, so you can also play around with meme ideas. Here's one to try: Ask ChatGPT to create a meme about the grind of 9-to-5 jobs.

3. Explain Complex Topics

Sometimes, simply Googling a topic doesn't give you a clear understanding. Think of topics like wormholes, dark matter, and all those head-spinning theories. Or maybe it's a weird sport you don't understand.

ChatGPT could be useful in explaining them in layperson terms. We prompted ChatGPT to "Explain wormholes like I'm 5," and here's the result:

We also prompted it to explain the internet similarly. It wasn't too bad, either.

4. Solve Tricky Math Problems Step-by-Step

Whether you're looking to tackle complex algebra problems or simple math problems that are too tricky to piece together, ChatGPT is particularly strong at handling math. You'll need to present your problems clearly and concisely for the best results. We prompted ChatGPT to answer a tricky math problem, and here's the result:

5. Write Music In Almost Any Genre

One of the most exciting things you can do with ChatGPT is writing a song. It might sound like a bad idea at first, but it's really a fun thing to try. The results can be amazing when you get the prompts right. The key to getting the best result is to provide as many details as possible about how you want the song to be. Need a mix of English and some Spanish with a touch of Afrobeat style? Just say it.

If you really want to find out how good your lyrics would sound in an actual song, you'll need to head over to a tool like Suno.ai to turn the lyrics into music. Just paste the lyrics into the tool, make some tweaks and listen to what ChatGPT could make.

6. Write, Debug, and Explain Code

Whether you're an experienced programmer or a newbie, you're bound to run into a few bugs in your code from time to time. ChatGPT can help you narrow down the problem within your code, saving you hours looking for a misplaced comma. You can also write entire blocks of functional code snippets from scratch or analyze existing code bases to figure out the best ways to use them. There are endless ways you can use ChatGPT in programming .

We prompted ChatGPT to write a simple to-do list app using HTML, CSS, and JavaScript, and here's the result:

We also got the AI chatbot to write us a simple Tetris game, snake game, pong game, and even code a complete chat web app from scratch . ChatGPT is a very useful programming tool.

7. Create, Edit, and Modify Media Files

With ChatGPT, you can create, edit, modify, and read from a wide range of media files. The feature which is available on the ChatGPT Plus plan provides an interface to programmatically create images, modify videos, adjust audio tracks, and retrieve crucial metadata from media files with ease and precision.

To learn more about manipulating media files with ChatGPT, read our guide on how to use the ChatGPT Code Interpreter feature .

8. Decide What to Watch Next

ChatGPT is one of the most powerful movie recommendation tools on the internet if you know how to use it. While there are dozens of powerful movie recommendation tools you can get your hands on, ChatGPT stands out because of the accuracy and precision you get from simply describing the kind of movies you want using simple natural language prompts.

We asked ChatGPT to give us some movies that are similar to "The Walking Dead" and here's the result:

Not sure how to use ChatGPT as a movie recommendation tool? We've previously put together a detailed guide on how to use ChatGPT to decide what to watch next .

9. Play Games

Looking for a fun activity? ChatGPT has some creative game ideas to try with friends or by yourself. You could play classic games like tic-tac-toe or trivia with new twists that ChatGPT can suggest to make it more engaging. Whether you want a competitive game against ChatGPT or a cooperative game you can all play together, ChatGPT can provide unique game suggestions tailored to what you're looking for.

So if you're bored and want to try something new, ask ChatGPT to invent a fun, customized game—it's a great way to liven up your day! Not sure which games you can play with ChatGPT? Here are some interesting games you can play with ChatGPT right now .

10. Get Cooking Help

A robot help in the kitchen? ChatGPT and cooking seem like a weird combination, but it works excellently if you know the right prompts to use. You can use ChatGPT to explore new recipes, prepare shopping lists, brainstorm new flavor combinations, learn new cooking tips, or explore healthier ways to cook popular meals .

Fancy testing ChatGPT's culinary skills? Here are some interesting ways you can use ChatGPT as a cooking assistant .

11. Improve Your Health

With its vast wealth of health information, you can leverage ChatGPT to improve your health in several ways. It can help you create personalized workout and meal plans tailored to your unique needs.

You can also use it to develop healthy habits like sleep routines and mindfulness practices or even use it as a medical symptom checker. Although ChatGPT has its limitations in the field of health, it is still an immensely useful tool you can utilize to improve your health. We've put together a guide on how to use ChatGPT to improve your health .

12. Translate and Learn In Multiple Languages

ChatGPT is a great tool to have around if you need to work in multiple languages. It is fluent in dozens of languages. If you're a content creator who would love to reach a wider audience, ChatGPT could be incredibly useful for creating content in multiple languages.

Sure, there's Google Translate, but writing in one language and translating to the other means context and language-specific tones could be lost. When we compared ChatGPT to Google Translate in translation tasks, ChatGPT was noticeably better in several metrics.

With ChatGPT's latest voice mode, the tool has become even significantly more powerful for those trying to learn a new language or communicate with someone that speaks a different one.

13. Prepare for a Job Interview

With its wealth of knowledge across several fields, ChatGPT is one of the best AI tools to help you prepare for a job interview. With a few intelligent prompts, ChatGPT can help you get your dream job . You can use it to generate hypothetical scenarios in a job interview, possible questions, intelligent replies to possible questions, and many other useful interview prep tips.

We created a hypothetical situation during an interview and asked ChatGPT for help. Here's the result:

14. Write Essays on Almost Any Topic

While we strongly advise you to write your essays yourself, ChatGPT can compose amazing essays on a wide range of topics, even the most complex. If the tone of the resulting write-up doesn't suit your test, you can teach ChatGPT how to write like you so you can get the chatbot to replicate your writing style.

15. A Chat Companion

When all is said and done, ChatGPT is an AI chatbot. Despite its almost endless use cases, ChatGPT is a very accommodating companion when you need someone (or a robot) to talk to.

Despite ChatGPT's impressive capabilities, the AI chatbot is not infallible. Consequently, exercising caution with ChatGPT's information is highly advised. Always strive to verify any critical data from ChatGPT before applying it, especially for important health or financial choices. While ChatGPT is a game-changing tool, it is still a work in progress, and human oversight remains essential.

• Technology Explained

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Create a Resume / Cover Letter

Create a resume and cover letter, when should you start developing your resume.

It is never too early to start putting together your resume. Often, students wait to start the resume writing process until they are looking for an internship or full-time job.

Waiting until the last minute can result in a rushed and stressful experience. Start crafting your resume now so that you can quickly and easily capture your current experiences.

Where should you start?

Click on the resources below.

Once you have reviewed the online resources, please email [email protected] to make an appointment.

Resume Example

Career resources.

Resume Guide

One of the best ways to start writing your resume is to think big picture about your experiences.

Job hunt on the go.  

Virtual Career Studio

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News & Advice

20 Tips on How to Write a Resume

When you come to write a resume, you need to spend more than the two minutes that you spend reading this article to research your approach. While we have created these 20 tips, here is a far more in-depth “ how to write a resume ” guide – that is 52 minutes well spent!

We would like to share some general tips around resume writing. As with much job search advice, many of them are common sense, but in the brain fog of a job search they are worth repeating. Do the basics and do them well.

Get all the key info onto the front page.  40% of job seekers will opt for a two-page resume, so choose a resume template that puts your core selling points in the first page.

Include a hyperresource_location to resource_locationedIn.  Most resumes should have a resource_location to your resource_locationedIn. Spell the hyperresource_location in full as resource_locations may not always work or the person may be reading a print-out.

Have both PDF and Word documents ready to go.  There is nothing worse than having to do last-minute editing. Some employers request one or the other. Use a resume builder.

Avoid emojis. Stay on the safe side.  Yes, increasing amounts of people are using emojis on their resume. It may become mainstream, but until that point, we would advise against it.

A resume with symbols is okay though.  Using symbols and icons on your resume is acceptable, but you run the risk of the ATS system not picking up on vital information.

Tailor the summary for each role.  Change at least 20% of your resume summary for each role. Tailor the application – write it for each individual hiring manager.

Write a reverse chronological resume.  Only opt for another format if you are a recent graduate or career changer who wishes to emphasize relevant skills over work experience.

Create bullets starting with action verbs in the past tense.  Directed, facilitated, monitored, etc. In this way you get straight to the heart of the action without any additional waffle.

Share what you did and why it mattered to you.  While a cover letter is the main vehicle for showcasing your personality, try to share your “why” wherever possible within a resume.

Don’t mention responsibilities – only achievements.  Most candidates can (and will) create a list of past responsibilities that fit the job description. But were they any good at the job?

Don’t be afraid to give a reason for an employment gap.  It is often better to address an employment gap (over 6-9 months) in a resume. You can also only list years of employment.

Focus on hard skills in the skills section.  Your soft skills should come across within the achievements that you share. Hard skills are easier to quantify – only pick the rare ones.

Start the stories that you wish to tell at an interview.  Do not include anything in your resume that you would not wish to expand upon during an interview. Be selective.

Share your education, no matter how long ago it was.  The education section of a resume is an essential book end to your career. Share the details – ideally with GPA or equivalent.

Tell a career story of continuous development.  Try to make it clear that you are on a continuing path of growth. Build to a crescendo towards the point of looking for a new role.

Include keywords for the ATS, but don’t overdo it.  If your most recent job titles and experiences are a rough fit for the role, then you should pass the initial ATS test.

Have a look at example resumes for inspiration.  The internet is full of example resumes for all sorts of occupations. Most are pretty decent, so adopt the best bits for yourself.

Don’t include references.  You might wish to include a line such as “references on request”, but it is obvious that references will be requested when the time comes. It wastes space.

Only quantify with numbers if they are genuinely impressive.  It is advisable to quantify achievements, but only do it if they numbers will set you apart from the competition.

Sleep on it before you send it off.  Never (ever) send your resume off to an employer if you sense you are rushing. Those last-minute changes could make all the difference.

As mentioned, these tips are merely scratching the surface. Everyone’s situation is different, so take every piece of advice and ask yourself whether it applies to you. Be deliberate when you write your resume – you often only get one chance to get it right.

How To Include Volunteer Work on Your Resume

Unpaid volunteering roles can reveal much about a graduate’s character.

While the barriers to entry for volunteering roles are lower, the fact that you are giving up your precious time for a worthy cause is laudable. It can also provide an extra dimension to your experience – on a resume that may not be packed with examples of paid work.

Whether you are an early-career professional, recent graduate, or current student, including volunteer work in your resume could make all the difference in setting you apart from your competition. How have these experiences made a difference to your career trajectory?

Volunteer work should not be an afterthought in your early career story.

Let’s explore why employers of high-potential talent value it so highly:

Why is volunteering work so impactful on a resume?

Because volunteer work is easier to secure, your choice of activity will speak volumes for your work preferences and career ambitions. Working in hospitality roles (etc.) to earn some money is not a choice for many students, so your volunteering activity will allow an employer to understand your true nature. Share your volunteering activities with pride and tell your future employer how they contributed to your development.

Not every student has a fixed idea of what they wish to do with their careers early on, so while initial internships and casual work might not be an ideal fit for their eventual career path, volunteering choices in their final years of education should allow them to show their future employer exactly where they are aiming. Even a few months of volunteering in the time immediately leading up to your job search can shift perceptions.

What sort of volunteer work could you include?

Ideally, the volunteer work should be loosely connected with the industry in which you hope to work and the degree that you studied at university. Potential employers want to understand that they are part of a deliberate career plan, so share your volunteering experiences with the sense that the job in question is your logical next step. Here are a few common areas for volunteer work:

• Environmental.  Environmental conservation, farm work, climate activist, agriculture.
• Animals.  Pet sitter, animal rescue, wildlife restoration, marine conservation.
• Social.  Teaching, mentoring, youth work, community development, fundraising.
• Healthcare.  Elderly or disabled care, counselling, holistic centers, hospital volunteer.
• Sports.  Sports coach, umpire, personal trainer, disability sports, team logistics.

There is a lot of variety over and above this list. What have you done in the past that could be seen as useful for your choice of future career? You never quite know the interests of your future boss, so make sure that you share your volunteer experiences with passion.

Here is an example of how fundraising efforts might be shared on your resume:

Volunteer fundraiser – Stop Dementia

• Coordinated a team of 5 street fundraisers over a 3-month period
• Collected $75k – a 42% uplift on the previous fundraising tally
• Launched a social media presence and local Facebook group

Where can you list volunteer work?

To be clear, volunteer work does not need to be listed in a separate resume section – simply make it clear that it is not paid employment. So long as it is relevant to the job in question, it has every right to be in the work experience / employment history section. Establish trust at the beginning of the recruitment process by being honest about what was paid and unpaid employment – don’t be tempted to misrepresent the nature of your activity.

If the volunteer work was not directly related to your career, there is the viable option of a separate volunteering section. You might think that a long list of unpaid roles in the voluntary section reflects poorly on your candidature, but it is more important to an employer what you learned and how you developed.

One last thing: Don’t Be Tempted to Not Be Truthful

As volunteer experience might not be paid employment, some people might thing that it is less of a misdemeanor to exaggerate your involvement. In fact, the rules around referencing for paid roles are far more restrictive, so it is easier to get a more extensive reference for a volunteering role. Do not lie about it – in the small world of social media it only takes a quick message for a future boss to verify your claims.

Every worthy graduate or early career professional should be able to list some relevant work experience on their resume.

If you have not got anything to share, have a look for something that you can do on your weekends right now. At least you can then have something current to share.

Including volunteer work on your early-career resume is essential.

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Table of contents

Detailed guide on how to write customer service cover letters [examples+tips].

So you’ve found a customer service job that you think you’re perfect for. You’ve got the right experience and the skillset and your resume is polished and ready to go. But as you’re filling up the application you find that there’s an option to add your cover letter. 

Now you’re wondering how do I write a cover letter for this job. Do you need one at all? 

The answer is yes, you do need one. And in this article I’ll tell you –

Let’s dive in!

Table of Contents

Why a cover letter is important for customer service roles.

Let me first begin by saying that I personally believe you should have a cover letter for any job you apply to regardless of the industry. In the current job market, you’re competing against a lot of people but most of these people are ‘mass-applying’. They’re taking a spray and pray approach where they think if they apply to a certain number of jobs (cast a wide net) they’re bound to land something. 

Most of these folks aren’t putting in any effort for a particular job application. They’re not adding cover letters because in most cases they’re optional. 

So when you do take the time to write a cover letter, carefully tailored to the role you’re applying for, you’re already putting yourself above a horde of applicants.  

Did you know: Applications with tailored cover letters are 53% more likely to receive an interview call than applications with no cover letter. Even generic cover letters are 17% likelier to get you a call-back than no cover letter. [ Source ]

Adding a cover letter is especially important if you’re applying for a customer service job and I’ll tell you why – 

Great. We now know we have to write one. Let’s talk about how to write one next. 

What should you include in a customer service cover letter

Now I’ll show you a good structure you can follow for your cover letter by breaking it into different sections and exploring what each section should include.

Contact information

Before everything else, begin by adding your contact information so that you make it easy for the hiring team to get in touch with you. You can add whichever details you feel comfortable sharing but as a general rule of thumb, your phone number, email address, and social media handles like LinkedIn or X should be adequate. 

Introduction

A well-written introduction can be the make or break between a cover letter that gets you a call vs a cover letter that gets archived for later (code for “we’re going to forget all about you”). In the introduction, you need to communicate your interest in the role and the organization. Talk about why you’re interested in this position specifically. Maybe you’ve followed the company for a while and are a fan of their culture or maybe the job description caught your eye. 

You should also take the chance to introduce yourself a little bit and talk about your background quickly (you’ll go into more depth later on). 

Now coming to the bulk of your cover letter. This section should be devoted to talking about your skills and experiences that make you a good fit for the role you’re applying for. I personally think a good way to approach this is to map your skills and experiences to the requirements listed on the job description. It’s a great way to show how well you’re suited to the position. 

For instance, let’s say the job description states that they’re looking for someone who has strong communication skills, proficiency in handling customer inquiries, and the ability to resolve issues efficiently. 

Then you can approach this by talking about how in your previous company you were responsible for managing customer queries across various platforms, including phone, email, and live chat. 

Get into the specifics – “My ability to communicate clearly and empathetically resulted in a 15% increase in customer satisfaction score over six months.”

This way you’re positioning yourself as the perfect candidate for the role because you’re checking every box. 

Closing note

And finally, you can wrap up by reiterating your interest in the role and the company and thanking the reader for taking the time to go through your application. 

End the letter with a “Sincerely” or “Best regards” and sign off. 

6 Customer service cover letter examples to help you bag the job

By now you know the contents of a well-written cover letter. Let’s look at some examples you can refer to while working on your own customer service cover letter. You can use these as templates and play around with the structure and content to fit your own profile. 

1. Entry-level customer service representative cover letter

John Smith 123 Main Street City, State, ZIP Email: [email protected] Phone: (123) 456-7890 Dear Hiring Manager, I am writing to express my interest in the Entry-Level Customer Service Representative position at [Company Name], as advertised on [Job Board/Company Website].  Although I am just starting my career in customer service, I have developed strong communication and problem-solving skills through various part-time jobs and volunteer experiences. For example, while working as a cashier at [Previous Job], I frequently interacted with customers, handled inquiries, and resolved issues promptly and efficiently. These experiences have taught me the importance of patience, active listening, and maintaining a positive attitude. I am particularly drawn to [Company Name] because of your dedication to customer satisfaction and your reputation for providing high-quality service. I am eager to learn from your experienced team and contribute to creating a positive experience for your customers. I am confident that my enthusiasm, strong work ethic, and willingness to learn will make me a valuable addition to your customer service team. Thank you for considering my application. I look forward to the opportunity to discuss how I can contribute to [Company Name] in more detail. Sincerely, John Smith

2. Experienced customer service representative cover letter

John Smith 123 Main Street City, State, ZIP Email: [email protected] Phone: (123) 456-7890 Dear Hiring Manager, I am excited to apply for the Customer Service Agent position at [Company Name]. With over five years of experience in customer service, I have honed my skills in resolving complex customer issues, providing exceptional service, and consistently exceeding performance metrics. In my previous role at [Previous Company], I managed a high volume of customer inquiries through various channels, including phone, email, and chat. I was recognized for my ability to handle difficult situations with patience and professionalism, resulting in a 20% increase in customer satisfaction scores. Additionally, I trained and mentored new team members, which contributed to a more cohesive and efficient team. I am particularly drawn to [Company Name] because of your commitment to innovation and a customer-centric approach. I am eager to bring my experience and skills to your team to help maintain and enhance your excellent customer service standards. Thank you for considering my application. I look forward to the opportunity to discuss how my background, skills, and enthusiasm can contribute to the success of [Company Name]. Sincerely, John Smith

3. Customer service manager cover letter

John Smith 123 Main Street City, State, ZIP Email: [email protected] Phone: (123) 456-7890 Dear Hiring Manager, I am writing to express my interest in the Customer Service Manager position at [Company Name]. With over eight years of experience in customer service and a proven track record of leading high-performing teams, I am excited about the opportunity to bring my expertise to your esteemed company. In my previous role as Customer Service Supervisor at [Previous Company], I led a team of 15 customer service representatives, overseeing daily operations, training new hires, and implementing strategies to improve service efficiency. Under my leadership, our team achieved a 25% reduction in response time and a 30% increase in customer satisfaction ratings. My approach to management focuses on mentorship, continuous improvement, and fostering a positive work environment. I am particularly impressed with [Company Name]’s dedication to customer satisfaction and innovative service solutions. I am eager to contribute to your team by leveraging my experience in team management, strategic planning, and customer service excellence. Thank you for considering my application. I look forward to the opportunity to discuss how my skills and experiences align with the goals of [Company Name]. Sincerely, John Smith

4. Call center specialist cover letter

John Smith 123 Main Street City, State, ZIP Email: [email protected] Phone: (123) 456-7890 Dear Hiring Manager, I am writing to apply for the Call Center Specialist position at [Company Name]. With over three years of experience working in high-volume call centers, I have developed a strong ability to manage customer inquiries efficiently while maintaining a high level of service quality. In my current role at [Previous Company], I handle an average of 100 calls per day, addressing a variety of customer issues ranging from billing inquiries to technical support. I have been recognized for my ability to resolve issues quickly, which has contributed to a 15% increase in first-call resolution rates. Additionally, I have trained new employees on best practices for call handling and customer interaction. I am particularly drawn to [Company Name] because of your commitment to providing exceptional customer service and your reputation for maintaining a positive work environment. I am eager to bring my skills in problem-solving, effective communication, and customer support to your team. Thank you for considering my application. I look forward to the opportunity to discuss how my experience and skills can contribute to the success of [Company Name]. Sincerely, John Smith

5. Customer loyalty specialist cover letter

John Smith 123 Main Street City, State, ZIP Email: [email protected] Phone: (123) 456-7890 Dear Hiring Manager, I am excited to apply for the Customer Loyalty Specialist position at [Company Name]. With a background in customer service and a passion for building long-lasting customer relationships, I am enthusiastic about the opportunity to contribute to your team. In my previous role at [Previous Company], I successfully managed loyalty programs that increased customer retention by 20%. I have experience in analyzing customer data, identifying key trends, and developing personalized strategies to enhance customer satisfaction and loyalty. My ability to communicate effectively and understand customer needs has been instrumental in creating positive customer experiences and fostering brand loyalty. I am particularly impressed with [Company Name]’s innovative approach to customer engagement and loyalty. I am eager to bring my skills in customer relationship management, data analysis, and strategic planning to your team to help further your goals. Thank you for considering my application. I look forward to the opportunity to discuss how my experience and enthusiasm for customer loyalty can contribute to the success of [Company Name]. Sincerely, John Smith

6. Billing specialist customer service cover letter

John Smith 123 Main Street City, State, ZIP Email: [email protected] Phone: (123) 456-7890 Dear Hiring Manager, I am writing to express my interest in the Billing Specialist position at [Company Name]. With over four years of experience in billing and accounts receivable, I have developed a keen eye for detail and a strong ability to manage billing processes efficiently and accurately. In my previous role at [Previous Company], I was responsible for handling a high volume of invoices, ensuring timely and accurate billing, and resolving any discrepancies. My attention to detail and problem-solving skills helped reduce billing errors by 15% and improved overall customer satisfaction. Additionally, I collaborated with the customer service team to address billing inquiries and ensure a seamless customer experience. I am particularly drawn to [Company Name] because of your reputation for excellence and commitment to customer satisfaction. I am eager to bring my skills in billing management, accuracy, and customer communication to your team, contributing to your continued success. Thank you for considering my application. I look forward to the opportunity to discuss how my experience and skills can benefit [Company Name]. Sincerely, John Smith

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Administrative Assistant to the Registrar

How to apply.

Application Instructions

Candidates should submit the following as one document: 1. Cover Letter / Letter of interest 2. Resume 3. One page statement that discusses/shares a recent experience; what was learned from this experience, and what you did with what you learned.

In order for the Career Portal system to accept a cover letter and one page statement, please include these as a page of your resume document.  

Job Summary

The School of Social work is seeking a highly motivated and adaptable Administrative Assistant Associate to provide high quality administrative support to the School of Social Work's Registrar office. This position reports to the School Registrar and assists the office in maintaining academic records of students in our programs. 

Responsibilities*

Successful candidate will assist the School of Social Work Registrar providing administrative and technical support to that office, including:

• First line of contact for in-office guests
• Responding to and triaging appropriate office emails and voicemails  
• Processing general student enrollment verification letters and forms
• Verifying online exemption requests
• Issuing automatic course enrollment permissions for special programs and student groups  
• With minimal oversight, in collaboration with the MSW On-Campus Program Manager, maintain the SSW Course Enrollment Petition process and issue appropriate student permissions for course enrollments  
• Schedule and distribute general communications to students, faculty, and instructors  
• Review and update as necessary, the SSW Registrar Office's online presence and information on the SSW Registrar Office's webpage  
• Mail retrieval, distribution, and recording  
• Assist with administrative projects as needs arise  
• Other general duties as assigned under the direction of the Registrar or Degree Audit Specialist

A successful candidate will have a high-level working knowledge and demonstrated experience with: 

• Student information systems and preferably FileMaker Pro or other analogous database programs, including formatting and utilizing data pulls as necessary.  
• Utilizing Microsoft Office products including Word and Excel, as well as Adobe Acrobat, Google docs, sheets, and drive  
• Efficiently utilizing and organizing a shared office electronic file system  
• Working collaboratively within a team office environment and across outside offices and  departments  

Required Qualifications*

• Minimum of one year's experience in an office, preferably in a higher education academic setting.
• Experience in data entry and record-keeping.
• Demonstrated ability to pay strict attention to detail and exercise discretion in handling confidential information.
• Must be well organized and able to meet deadlines.
• Experience working with a supervisor and in a team environment and the ability to work autonomously.

Desired Qualifications*

• Bachelor degree or the equivalent combination of education and work experience
• Wolverine Access, specifically Student Administration
• University of Michigan's student career, program, and plan setup and organization
• UM's curriculum set-up and functionality
• Business Objects and UM's Data Warehouse
• FileMaker Pro or similar database programs
• Knowledge and understanding of FERPA

Work Locations

Work Location - This is an in-person, on-campus position for the School of Social Work. The work location will be in the School of Social Work building (SSWB) at 1080 S. University, Ann Arbor, MI 48109-1106. A hybrid schedule may be available for this position, but the primary work location will be in-person at the SSWB. 

Additional Information

Mode of Work for the Administrative Assistant to the Registrar at the School of Social Work:

Hybrid The work requirements allow both onsite and offsite work and an employee has an expected recurring onsite presence. On occasion, the employee may be required and must be available to work onsite more frequently if necessitated by unit leadership or their designee and/or the job requirements.

Application Deadline

Job openings are posted for a minimum of seven calendar days.  The review and selection process may begin as early as the eighth day after posting. This opening may be removed from posting boards and filled anytime after the minimum posting period has ended.

U-M EEO/AA Statement

The University of Michigan is an equal opportunity/affirmative action employer.

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