cover letter english dear sir or madam

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How to Choose the Right Greeting for Your Cover Letter

Cover Letter Greetings to Avoid

When you have a contact person.

• When You Don't Have a Contact Person

Examples of General Salutations

• When to Use 'Dear' in a Cover Letter
• Writing a Cover Letter Salutation

Concluding Your Letter

Cover letter example, sending your letter.

Hilary Allison / The Balance 

A salutation is the greeting at the beginning of a cover letter that is included with a resume when applying for a job. When you're  writing a cover letter  or sending an  email message  to apply for a job, it's important to include an appropriate greeting at the beginning to set the tone for your letter, which should be professional and appropriate.

The greeting is the first thing the recipient will see  when they read your cover letter . Therefore, it's important for you to convey the appropriate level of familiarity and respect.

Using casual greetings, such as “Hello” and “Hi” can make your letter seem unprofessional. Reserve these casual greetings for personal email and refrain from using them in your cover letter unless you are very familiar with the recipient. Such greetings are simply too informal—not the most professional way to begin the conversation if you’re looking to land a job.

“Hi” is appropriate only in casual email correspondence with people you personally know well. For example, if you're checking in with a close friend to find out if they've heard of a job opening at their company. "Hello" is appropriate only in email correspondence. It should be used primarily for people you know well but can be used in very casual circumstances.

Beginning your correspondence “To Whom It May Concern,” on the other hand, may seem too impersonal and make the hiring manager believe you do not care enough to find out whom you should be addressing. The only time to use " To Whom It May Concern " as a cover letter greeting is when you simply cannot find out the specific person to whom you are writing.

You should, of course, make every effort to find the name of a contact in the specific department in which you are interested. When making an inquiry  with a company for unadvertised openings, this greeting may be most appropriate.

The following is a list of letter salutation examples that are appropriate for cover letters and other employment-related correspondence when you have the name of a contact.

• Dear Mr. Jones
• Dear Ms. Brown
• Dear Riley Doe
• Dear Dr. Haven
• Dear Professor Lawrence

When You Don't Have a Contact Person

If this information was not provided in the job announcement and you cannot find it on the company’s web site, then you may be able to call the company, ask to be forwarded to their Human Resources department (if they have one), explain that you will be applying for a job there, and ask for the name of their hiring manager.

Always make every effort to find a contact name to use in your letter. It leaves a good impression on the hiring manager if you have taken the time to use their name, especially if you needed to work a little to find it.

LinkedIn is also a great tool to find out the name of the hiring manager. You can do a search for the company you are applying to with one or two keywords that would describe the person hiring for the position. Scroll down the list until you find the person who fits the criteria. This approach may help you pinpoint the appropriate contact person.

Many companies don't list a contact person when they post jobs, because they have a team of hiring staff who sort through cover letters and resumes before passing them to the hiring manager for the appropriate department. They prefer to leave the hiring manager anonymous until he or she contacts you for an interview.

An organization may also not want to disclose who the hiring manager is to avoid emails and phone calls from applicants, particularly if they anticipate receiving a large number of applications from potential job candidates. So, don't worry if you can't find someone to address your letter to. It will be forwarded to the correct department and recipient.

If you don't have a contact person at the company, either leave off the salutation from your cover letter and start with the first paragraph  of your letter or, better yet, use a general salutation.

When using a general salutation, capitalize the nouns.

• Dear Hiring Manager
• To Whom It May Concern
• Dear Human Resources Manager
• Dear Sir or Madam
• Dear [Company Name] Recruiter

When to Use 'Dear' in a Cover Letter

It is appropriate to use “Dear” in most circumstances, such as when the potential employer is someone you know well, or they are a business acquaintance. Follow these tips on choosing the right greeting:

• For people who you know well on a first-name basis, it's okay to use their first name only. For a business acquaintance or associate, use their first name if you met them more than once and addressed them by their first name.
• For potential employers, use Mr., Ms. or Dr., unless you have been instructed otherwise. Even if you know a woman is married, it is safer to use “Ms.” as opposed to “Mrs.,” as the latter may be offensive in certain circumstances.
• If you are unsure of the appropriate greeting, play it safe and use Mr./Ms./Dr. [last name] or Mr./Ms./Dr. [first name, last name].

How to Write a Cover Letter Salutation

Standard business correspondence formatting requires that, after providing your own contact information and the date of your letter, you then write down your contact person’s name, the company’s name, and the company’s address.

The formal salutation/greeting comes next: “Dear [Contact Person’s name].” If you have a contact person for your letter, include their personal title and name in the salutation (i.e. "Dear Mr. Franklin"). If you are unsure of the reader's gender, simply state their full name and avoid the personal title (i.e. "Dear Jamie Smith"). Follow the salutation with a colon or comma, leave one line blank, and then start the first paragraph of your letter on the following line.

Your letter greeting has the potential to improve your chances of getting an interview. To enhance your candidacy, make sure your  cover letter  maintains a professional appearance and offers relevant information, including your qualifications for the position. Choose the appropriate closing and always thank the reader for their time and consideration.

This is a cover letter salutation example. Download the salutation cover letter template (compatible with Google Docs and Word Online) or see below for more examples.

Cover Letter With Salutation Example (Text Version)

Alex Applicant 123 Main Street Anytown, CA 12345 555-555-5555 alex.applicant@email.com

September 1, 2018

Brett Lee Nurse Manager St. Ansgar Hospital 123 Business Rd. Business City, NY 54321

Dear Mr. Lee:

I am writing to apply for the position of nursing attendant, as advertised on the St. Ansgar Hospital website. As a trained nursing assistant who is fulfilled by working with patients and staff, and by helping people, I would be a great asset to your nursing staff.

I completed my nurse assistant program in June of 20XX, and I also have a nurse attendant certificate from the state of New York. I have been working part-time at Dr. Ellen Mueller’s primary care office in Smithtown, NY, for the past year, so I am experienced in working with patients. In addition, I am diligent about my responsibilities, and I have a flexible schedule which enables me to work almost any hours that you need.

I’ve attached my resume so that you can review my education and experience. I hope to hear from you soon. Thank you very much for your time and consideration.

Respectfully,

Signature (hard copy letter)

Alex Applicant

When you are sending your letter via email, include the reason you are writing in the subject line of your message:

Subject: First Name Last Name – Nurse Attendant Position

List yourcontact information in your signature, rather than in the body of the letter:

FirstName LastName Your Email Your Phone Number

Dear sir/madam — how to write a winning cover letter

Head of Maynooth University Writing Centre, National University of Ireland Maynooth

Disclosure statement

Alison Farrell does not work for, consult, own shares in or receive funding from any company or organisation that would benefit from this article, and has disclosed no relevant affiliations beyond their academic appointment.

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In his wonderful collection of correspondence, Letters of Note , editor Shaun Usher includes one from Robert Pirosh, a New York copywriter.

Pirosh wanted a job as a screenwriter and in an attempt to secure such a post he composed what Usher describes as :

One of the greatest, most effective cover letters ever to be written.

Usher tells us that Pirosh’s letter got him three interviews, “one of which led to his job as a junior writer at MGM”.

Though letter writing is surely a lot less common now than in the past, writing across other genres continues to permeate contemporary professional, educational and personal lives. And it is certainly still the case that many companies will request a cover letter with a job application.

But despite the fact that so many of us write, type, text or tweet – (sometimes incessantly) every day – few of us may feel that we write well. And fewer still would consider ourselves “writers”.

If you are confronted with a writing task, and you find yourself bamboozled or blocked, you need to draw on ideas, principles and strategies that can assist. And with this in mind, here are seven top writing tips below.

Writers who are mindful of these seven tips should find that their writing is more effective and the writing process more enjoyable. And who knows it may even help you secure that dream job.

1. Know your purpose

You need to know what it is you want to say and the effect you want your writing to have. You will, for example, write differently if you are applying for a job than if you are thanking your great aunt.

When writing to secure an interview or to get shortlisted, you need to have at least two important purposes in mind. The first is to address the topic – this will mean including the necessary content of an effective cover letter . Second, you should aim to convince the readers than you are the person that they most want to recruit.

2. Name and know your audience

Every audience, you dear reader included, brings expectations to a piece of text. The text works when expectations are met, or better still, exceeded. Similarly, writing fails when the reader is disappointed or worse yet, offended by the writing.

Know your audience, and if you’re writing to get a job, work out what it is that your potential employer wants – then seek to exceed their expectations.

3. Identify the genre

Different forms of writing have different rules and conventions. They may use different language and look differently on the page or on the screen. You need to know what is typical of a genre to be able to write well in that form or style.

A formal cover letter as part of a job application will look and sound very different to a text from a pal after a night out. Do some research and find out what good models of the genre look and sound like.

It is very rare that the polished work which professional writers produce has not been drafted, redrafted and revised through several iterations. You should do the same.

5. Read it aloud

When we work with writers we always ask them to read aloud so that they can hear what they actually wrote and not what they thought they wrote. Often they stop themselves, mid-sentence, and say, “you know, that’s not what I meant to say”, at which point they start to reformulate their thinking and the articulation of their ideas.

6. Share with someone

Assuming you are writing for a reader (this may not always be the case) then it is a good idea to try out that writing on a willing volunteer before you submit a final draft. Ask your reader for a response and some feedback.

If you’re lucky, they might even help you to formulate new ideas or ways of wording. The writing process then becomes a shared one – which can be both interesting and enthusing.

7. Pause before you publish

These days, potentially any writing you give away, send out, or post online could go viral. If you aren’t content to see it on the front of a national newspaper should you really tweet it?

It can often feel risky to go public with your ideas – even as professional writers we feel that too. But the rewards can be extraordinary and the thrill of it all, exhilarating. So be courageous in your writing. Write authentically and with passion, but do make sure you give it a final once over before you hit the submit button.

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Cover Letter Salutation That Entices the Recruiter to Learn More About You

In This Guide:

How to write the best cover letter salutation for maximum impact.

Cover letter salutation if you know the hiring manager's name

Why you should personalize your cover letter salutation

The absolute no-nos of cover letter salutations, cover letter salutation - takeaways.

Quick Answer: "To write an outstanding cover letter salutation, keep it formal yet polite. Start with ""Dear (name)"" if you know the name of the HR or hiring manager. Use ""Dear HR Team"" or ""Dear Hiring Manager"" if the recipient is unknown. Always personalize the salutation to establish a connection and avoid vague openings like ""To whom it may concern"" or ""Dear Sir/Madam."" Remember, personalization and a formal tone are key."

Have you ever been slightly annoyed when someone forgot your name at a party 2 minutes after you introduced yourself, even though you also sometimes forget the names of people whom you just met?

Guess what – recruiters feel the same when their name is under the job ad, yet they get another Cover letter starting with “To whom it may concern” or “Dear Sir/Madam”.

In this article, you will learn how to craft impressive Cover letters, which land on “soft” ears, as you know how to address your reader the right way.

Here’s what you will learn from our expert Career advisors:

• What is a great Cover letter greeting
• How to create a connection via personalization
• Ways to find the HR name
• How to avoid common pitfalls in your Cover letter salutation
• What opening lines you should stay away from

After nailing that attention-grabbing greeting, you can always get more free Enhancv tips with these Cover letter examples .

You are just a few minutes away from the insider secrets on how to “enter” and shine on the application “stage” with the perfect Cover letter salutation! Ready to dive in?

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You only get 7 seconds to make an outstanding first impression. As the Cover letter is in fact a sales document, the first impression is as crucial as in a meeting. The only difference is that in a Cover letter you can’t rely on the power of your polished, presentable persona, charisma, voice, or non-verbal body language. The only tool you have at your disposal to achieve massive effect is the written words. So you better use it right.

“How can I do that?” - you'd ask. Not to worry, we've got your back, and it is actually easier than it looks. Driving lasting impressions and stirring up interest is going to be entirely in your hands with our blog , which is fully packed with valuable Career advice.

In reality, commanding others ‘attention “from the first read” and sentence boils down to two factors:

• Your Cover letter design
• Your Cover letter salutation

These two elements determine for a millisecond the first and sometimes overall impression from your Cover letter.

Attractive design will play totally in your favor, as it is common knowledge that before delving in or reading diagonally any document, we scan it holistically from a bird's eye. Only afterward, our view “falls” on certain “gestalts' – visual details. The main rule here is to make your document pleasant to look at with the right mix of fonts, colors, and overall formatting.

Same with the design, with the introduction, there are several important guidelines one needs to have in mind.

Keep it formal

While you definitely want to come across as a friendly and likable person, when it comes to choosing the opening line, it wouldn’t hurt to be aware that you are not chatting your friends with an offer to go to the movies.

Sticking to the formal, respectful tone that acknowledges the distance between you and your reader (HR and/or Hiring Manager) is your best bet here. Shortening the distance by interjecting informal salutations may actually do you a disservice and create the opposite effect to what you aim for.

Hence, steer clear away from any openings like:

Be polite in your cover letter greeting

Have you heard the expression “Cordiality goes a long way”? Some researchers state that although the salutation “ Dear ” is not too personal and is, in fact, just a formal expression; it typically makes recipients more open to the communication sender.

Whenever you are in doubt about the greeting of your Cover letter, always use “Dear (name)” – this is the golden standard of official business communication. You cannot get that wrong!

Speak like a human to another human

Now let's delve deeper into what can trip you off! Like anyone, HRs are human beings too with their personality and unique individuality. So, they highly value being communicated to like a human, not like being just another part of a depersonalized organization.

This is an important point for you to consider when you turn your Cover letter into a flawless masterpiece. Let's face it, no one really likes generic mails. So when you write your next great Cover letter, write it, with the crystal clear thought that it will be read by humans, not by machines.

Otherwise, you risk “sounding” disinterested, cold, withdrawn, or uninspired for the role in question. Plus, your candidature may be experienced by the receiver like lukewarm water, rather than like the hot stuff that it actually is.

On the contrary, when you address your Cover letter in a way that acknowledges the HRs on a more personal level, you win them at “Hello”! And the good news is that you can do that, no matter if you know the HRs name or not (and you cannot find it).

Let's cover those two scenarios, so you are prepared in all possible cases!

Cover letter salutation if you know the hiring manager's name

Know the name of the responsible recruiter for that job ad you've got your eye on?! Sweet! Lucky you! Then you have an ace, and you definitely have to use it!

Start your Cover letter with a formal, polite, yet personal greeting including the name of the HR or Hiring Manager.

A few things to keep in mind, though!

Make sure to do a preliminary check of the first and last name of the contact person!"!

If you proceed with a semi-formal greeting after your company research and you have identified that the organizational culture allows it (for example in a start-up), you can just address the person by their first name:

• Dear Antoana,

Those will do just fine!

Pay attention that the comma always comes after the name and not before it!)

However, if you go for the very formal communication style (for example for a Corporate or Governmental organization with a strict hierarchical structure), you d best use this format of salutation with the person s surname:

• Dear Mr. Salomez,
• Dear Mrs. Perruci,

When you use Mr., Mrs., and Ms. and the person has a first name from which you cannot identify their gender, do your proper Google research.

If that doesn’t retrieve any clear results either, it may be a good idea to check if you can identify the person on the company's website or on their social network channels (like LinkedIn). In case that also proves fruitless, it might be worth considering using the semi-formal format:

NB! It is not a common practice, but some hiring managers and applicants may use Mx. as a gender-neutral title. So note such versions:

• Dear Mx. Richardson,

If the contact person is a woman and you are not sure of her marital status, you can use a marital-neutral title Ms.

Dear Ms. Petrova,

Go calmly with the title Mrs. only when you know for sure that the woman you are addressing is married:

Dear Mrs. Todorova,

Cover letter salutation for an unknown recipient

Your first resort should be to at least try to find out the name of the HR.

So what if you've searched in the ad on the job board, on the company website, and on their socials, but in vain?! Take heart! In that case, it is totally acceptable if you get in touch with the company – either by phone or email, express interest in the job role and kindly ask whom from the HR team you should address your application. And voilà! Then you just apply the above rules!

If that also doesn’t work for whatever reason, there's a smart way out, but how you approach it – can make or break your Cover letter!

The best way is to address it to the whole HR department while avoiding generalizations like the plague.

Example of a good greeting :

• Dear HR Team,
• Dear Hiring Manager,
• Dear HR Professional,

Addressing the team still sounds professional and on point, without putting you in the treacherous waters of writing blurry, uncertain, generic Cover letter greetings like:

• Dear Sir or Madam

Moreover, career experts believe that by using Dear HR Team , your Cover letter is much more likely to be forwarded faster to the right contact in the organization.

Why exactly does personalization in the job application matter so much?

In the times of rapidly developing personal and professional branding industries, generic is no longer a virtue. The more differentiated image a company or a job applicant has, the more he or she will be perceived as a rare find.

If aside from a strong personal and professional persona, the candidate demonstrates a profound ability to connect, well – that makes him or her already an over-the-top Acer.

Here exactly comes the meaning of using wise personalization in your Cover letter to establish a connection with the HRs in two aspects:

• Personalization by revealing, without oversharing, some details and relevant hobbies you have, that represent you in a more social and friendly manner;
• Personalization by respecting your recipient’s identity and individuality via addressing them by their name.

On a side note, let us make a disclaimer here – the fact that you personalize your Cover letter and know the individual contact of the HR does not mean you should start spamming them with questions for the position on LinkedIn or via email.

Or else – you risk dimming the good impression you have already created by your eye-catcher Cover letter.

Now that you have aced the game of writing a great connector Cover letter, let's take a look at a shortlist of a NO-NO Salutation of Cover letters that are dead-end for your application:

• To whom it may concern

In this article, you learned that you need to:

• Harness both the power of Design and professional Salutation to attract the HR to read further;
• Keep a formal, polite, yet friendly tone that lets your personality shine, without over sharing;
• Write genuinely for humans;
• Always address the HR by their name, if it is mentioned in the job ad;
• Try to find the right contact person, if you tonight know it;
• Use “Dear (first name)” or “Dear (Mr., Mrs., Ms., Mx. surname)” - when in doubt about what tone you should keep;
• Use marital-neutral title Ms., if the HR is a woman and you are not sure if she is married or not; otherwise, you can go with Mrs.;
• Consider the gender-neutral title (Dear) Mx., in case you are not sure of the recipient's gender;
• Avoid at all costs the vague and impersonal “To whom it may concern” or “Dear Sir or Madam”.

Did we get you turned on for crafting your very own stunning Cover letter?! Then check how you can do that with ease and class in our Cover letter help section!

Also keep an eye on our blog, as we regularly upload new articles to empower you to manage your career like a PRO.

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Dear Sir Or Madam: When To Use It And Alternatives

• How To Sign A Cover Letter
• Salary Requirements In Cover Letter
• Referral In Cover Letter
• Cover Letter Body
• Use Dear Sir Or Madam?
• Use Mrs. Or Ms.?

Find a Job You Really Want In

Common salutations such as “Dear Sir or Madam,” and “ To Whom It May Concern ,” will set the tone for the rest of your letter and can create a strong first impression, or it can make it difficult for you to win the reader over with the rest of your letter.

If you’re wondering if you should put dear sir or madam in your letter, you’ve come to the right place. In this article, you’ll learn how to think this through so that you can decide what is most appropriate for your situation.

Key Takeaways:

Saying “Dear Sir or Madam” is still acceptable but it should be avoided because it can make you look lazy and make it sound generic.

Having a grasp on the connotations of different formats, greetings, and sign-offs involved in professional correspondence can help you make the best impression possible, especially when you’re writing a cover letter to go with your resume .

Try finding the name of the person you are addressing before using “dear sir or madam” otherwise it could make you look lazy and that you are sending the same cover letter to everyone.

When searching for the hiring manager’s name look at the job posting, on the company’s website, or even try calling and asking someone for their name.

Is “Dear Sir or Madam” acceptable?

What to use on cover letter vs. email, “dear sir or madam” vs. “to whom it may concern”, when to use something else, “dear sir or madam” formatting rules, why “dear sir or madam” isn’t a good salutation, how to find the hiring manager and avoid using “dear sir or madam”, “dear sir or madam faq”.

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While the classic greeting, “Dear Sir or Madam,” is still acceptable, it should be used with caution. Because it is an old standard, it can sound stuffy, and those who don’t conform to binary genders may be offended by this salutation — not the way you want to start off your first interaction with a potential employer.

Using this greeting can make you look lazy. It’s usually possible to find the recipient’s name by looking in the company’s online directory or by doing a quick LinkedIn search.

Even if you can’t find a name (and some companies like to keep this information private to protect their hiring managers from overenthusiastic applicants), you should be able to at least find a department or position name that you can address.

It sounds like it’s the same cover letter that you sent to five other companies. This can not only make you sound insincere, but it can also raise red flags and make the recipient think that you don’t truly care about getting the position.

If you’ve done your research and feel as though you know enough about your audience to be able to avoid these pitfalls, this greeting can be an acceptable way to open your letter if you have little to no information about your recipient. You’ll just have to spend some extra effort in the body of your letter to show that you did your research on the company and position.

You should avoid saying dear sir or madam it in an email because an email is more formal, while a cover letter is more formal it is more acceptable. Here is more information on using dear fir or madam on a cover letter vs. email:

Email. Because “Dear Sir or Madam” is so formal, it’s usually inappropriate to use in an informal email. If you can, try to use the email address you’re sending your message to create a more personalized greeting.

For example, if the email address is [email protected], you could say, “Dear Recruitment Team.” Depending on the type of job you’re applying for, you can also keep it short and sweet and stick to a less formal greeting like “Hello.”

Since email is less formal, here are some additional greetings that are appropriate to use there:

Hello, [Team or Department Name]

Hello, [Company Name]

Good morning

I hope this email finds you well

Cover Letter. A cover letter is more formal than an email, but you should still use “Dear Sir or Madam” sparingly. As with an email, make every effort to be as specific as possible. If you do find that you need to use this greeting, make sure you use the body of your letter to show that you’ve done your research on the company and position.

In fact, we recommend never using “Dear Sir or Madam” to start your cover letter. Any of its alternatives makes for a stronger choice.

If you still can’t find a name, here are some other alternatives you can use for your cover letter:

Dear [Position Title]

Dear Hiring Manager

Dear Recruiter

Dear [Department Name] Team

Dear Search Committee

Dear [Potential Future Boss’s Title]

Dear [Department Name] Manager

Be careful when using “Hello” instead of “Dear,” as it is significantly less formal. Know your audience and stick to the classic “Dear” for companies that might appreciate the added professionalism.

If you’re applying for a job with a super trendy tech company, though, “Hello” will probably suffice. You can also always use the greetings that you would use in a cover letter.

Even though they sound interchangeable, there are some differences between “Dear Sir or Madam” and “To Whom It May Concern.” If you do decide that a generic greeting like this is best for your letter or email, you should know which one is most appropriate for your particular use.

“Dear Sir or Madam.” Use this when you know that you are writing to an individual (or a small group of individuals) but don’t know their name or gender. This makes it the best choice for a cover letter or emails that you’re sending with your resume as a part of a job application, as you know you’re addressing a specific hiring manager or team or recruiters.

“To Whom It May Concern.” If the concerns in your letter or email could be addressed by a wide variety of people or if you don’t know who it should go to, use this. This is appropriate to use when you’re asking general support questions or looking for information rather than applying for a specific position.

As with “Dear Sir or Madam,” you should always try to find an individual’s name or department name, but if you can’t, this is a good way to cover your bases and address the organization as a whole.

You should use a different salutation you know the recipient’s name and use their name instead. Here are some other things to consider when it comes to using a different salutation:

If you do know the recipient’s name, ask yourself:

Do I have a strong relationship with the recipient?

If yes: Use “Dear” or “Hello,” followed by their first name.

If no: Use “Dear” followed by their first and last name or “Dear Ms./Mr. [Last Name].”

If you don’t know the recipient’s name and can’t find it:

Do you know their job title?

If yes: Use “Dear [Job Title]”

If no: If you know their gender, use “Dear Sir or Madam” or “Dear Sir” or “Dear Madam.” If you don’t know their gender or have any doubts, use the most specific team or organization name that you can.

The most important thing is to make sure the rest of your letter is professional, friendly, and memorable no matter the salutation you use. Here are some formatting rules to follow when starting your email or letter:

Start building a relationship from your first line. Show that you’ve done your homework and know about the company and the position you’re applying for, and explain why you would love to be a part of it.

Make yourself seem human and create an impression by including anecdotes about your interactions with the company as well as about your skills and qualifications that would make you a valuable asset to them. Demonstrate your professionalism by using correct grammar and punctuation — have someone else proofread it for you if need be.

Correct grammar should begin with your greeting, so be sure you check it thoroughly. Here are some tips that you should use to make sure you’re punctuating it correctly:

Capitalize every word in “Dear Sir or Madam” except for “or”

Use a comma or colon at the end of your salutation. A colon is typically more formal than a comma, but both are acceptable and professional.

Add an extra line space between your greeting and the first line of your letter or email.

The same rules apply to “To Whom It May Concern,” except you should capitalize every word in that phrase. It’s also more common to follow it with a colon as opposed to a comma.

Do your best to be respectful and show that you truly want to build a relationship with the recipient and the organization. Use your gut and your knowledge of the industry to decide what tone you should use, beginning with your salutation and ending with your sign-off.

If you can, ask other experienced professionals what they would want to see in a letter and give you feedback. Take care with every piece of correspondence you send out, as this is how you are building a picture of yourself for the organization.

Using “Dear Sir or Madam” can appear lazy and it can often seem outdated. Here are some other reasons why it isn’t a good salutation:

Appears lazy. It’s almost always possible to find the name of your letter’s recipient. Even if it isn’t, you can still find out more details about the recipient, like their job title or the department name.

Seems outdated. Nobody speaks this way anymore, and using this phrase will make you appear formal to the point of absurdity.

Isn’t gender-inclusive. There’s a chance that your recipient isn’t a Sir or a Madam, in which case you’ve just gotten off on a very bad foot with a potential employer.

Makes your correspondence seem generic. Failing to address your letter to a specific person or at least attempt to direct it to the correct department will make the recipient think you don’t care very much about the opportunity. They’ll think you’ve sent the same letter to countless other hiring managers and recruiters.

Hinders relationship-building. When you start your letter with “Dear Sir or Madam,” you’re admitting that you’re a total stranger. You want to become familiar with your letter’s recipient to make a good impression . It’s hard to be personable when you kick things off with such a cold and distant greeting.

You should check the job posting or look at the company’s website to avoid using “Dear Sir or Madam.” Here are some other ways to find the hiring manager’s name to avoid using “Dear Sir or Madam”

Check the job posting. Job postings won’t always include the hiring manager’s name, but sometimes you can figure it out from the email address they list (e.g., [email protected]).

Look at the company’s website. Some companies have directories of their staff available online. There you might be able to find the name of a department head or hiring manager for your desired position.

Try LinkedIn. Look around the company’s LinkedIn page and even consider reaching out to some employees who may know who you should address your letter to.

Call and ask. If all else fails, you can always call the company and get directed to someone who knows the name of the hiring manager for a given position.

What can I say instead of “Sir or Madam?”

You should always try to address the specific person by name before saying “Sir or Madam.” You can find the person’s name by looking at the company website or the job posting. If you are unable to find their name, alternative things to use include:

Dear hiring manager

Dear search committee

Dear [department name] manager

Is saying “Dear Sir or Madam” still acceptable?

You should avoid using “Dear Sir or Madam” whenever possible but it is still acceptable to use. You should avoid using it because it can make you look lazy and make it sound like it’s a generic cover letter sent to other companies. If you do a little research, you should be able to find the person’s name, but if you cannot find it, use their job title as a greeting instead.

What is a proper greeting for a cover letter?

A proper greeting for a cover letter would be “Dear” or “Hello” followed by the person’s first name if you have a strong relationship with the recipient. If you do not have a strong relationship with them, you should say “Dear Ms./Mr.” followed by their last name.

Is “Dear Sir or Madam” formal?

Yes, using “Dear Sir or Madam” is formal and should be used on cover letters. Since a cover letter is more formal using this salutation is acceptable but you should still use “Dear Sir or Madam” sparingly.

When writing an email, it’s often more informal so “Dear Sir or Madam” is not as accepted. You should try to find the recipient’s name on the job listing or use their job title to use as the salutation.

Broad Institute – Cover Letter for a Job

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Abby is a writer who is passionate about the power of story. Whether it’s communicating complicated topics in a clear way or helping readers connect with another person or place from the comfort of their couch. Abby attended Oral Roberts University in Tulsa, Oklahoma, where she earned a degree in writing with concentrations in journalism and business.

Matt Warzel a President of a resume writing firm (MJW Careers, LLC) with 15+ years of recruitment, outplacement, career coaching and resume writing experience. Matt is also a Certified Professional Resume Writer (CPRW) and Certified Internet Recruiter (CIR) with a Bachelor of Science in Business Administration (Marketing Focus) from John Carroll University.

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When to use ‘dear sir or madam’ & when to use these 11 alternatives.

Struggling with how to start your emails or letters? You’re not alone. Did you know that the traditional “Dear Sir or Madam” feels outdated and can even come off as lazy today? Fear not! This blog will guide you on when it is appropriate to use this formal greeting and offer 11 modern alternatives that add a personalized touch.

Ready to lead your correspondences with confidence?

Key Takeaways

• “Dear Sir or Madam” should be avoided because it shows laziness and doesn’t personalize your communication.
• Using gender – neutral alternatives like “To whom it may concern” is a more inclusive way to address recipients.
• Personalizing your greetings by using the recipient’s name or department name helps build better relationships and creates a more engaging communication style.

Why You Should Avoid Using “Dear Sir or Madam”

Using “Dear Sir or Madam” should be avoided for several reasons – it shows laziness in not taking the time to find out the recipient’s name, it can be exclusive and assume gender identity, there may be bigger issues of inclusivity at play, and it hinders relationship-building by creating a distance between the sender and recipient.

Using “Dear Sir or Madam” can be seen as lazy. It shows that you did not spend time to learn the name of the person you are writing to. This is not a good sign in business. You must care for people you work with by calling them by their names, not just any title.

It makes your email personal and lets people see your respect for them.

Exclusivity

“Dear Sir or Madam” is not a good choice now. It leaves out many people and shows narrow thinking. This old greeting only talks about men and women. Today, we have more options for naming genders.

Some people do not want to be called sir or madam. They might feel left out if you use these words.

This greeting also assumes that the person reading your email identifies as either a man or woman. But it’s not always true in our growing diverse world! Using “Dear Sir or Madam,” sometimes hurts feelings by mistake because it isn’t inclusive of all identities present today.

Instead, try using gender-neutral greetings like “To whom it may concern” . You can also make emails personal with the recipient’s name, role, team name, company name and much more alternatives salutations shared here!

Bigger issues at play

“Dear Sir or Madam” has a big problem. It shows we are stuck with old ideas about gender. Nowadays, many people don’t fit into the man or woman box. They may see themselves as both, neither, or something else entirely.

Using “Dear Sir or Madam” can make them feel left out. It’s not good for business emails to push away some people right at the start. The words we use should welcome everyone in our professional communication, not leave some behind.

Hinders relationship-building

Using the salutation “Dear Sir or Madam” can hinder relationship-building in professional emails . This outdated greeting lacks personalization and can make recipients feel like just another name on a list.

By using more modern alternatives, such as addressing the recipient by their name or using department/team names, you show that you value their individuality and are interested in building a connection.

Building relationships is important for effective communication, collaboration, and networking within the technology industry. Therefore, it’s crucial to choose greetings that create a positive first impression and foster stronger connections with your audience.

When to Use “Dear Sir or Madam”

In cover letters and formal emails, “Dear Sir or Madam” can be used to maintain a professional tone. However, there are alternatives that can create a more personalized connection with the recipient.

Read on to discover these alternatives and improve your business communications.

In cover letters

When writing a cover letter, it’s important to avoid using the generic salutation “Dear Sir or Madam.” Instead, take the time to research and find out the name of the hiring manager or recruiter.

Addressing them by their name shows that you have put effort into personalizing your letter and it can make a positive impression. If you are unable to find the person’s name, you can use a more inclusive option like “To whom it may concern” instead.

This avoids assuming any gender and ensures that your cover letter is respectful and professional. Using an appropriate salutation in your cover letter helps set the right tone for your application.

In formal emails

When it comes to formal emails, it is best to avoid using the salutation “Dear Sir or Madam.” This outdated greeting can come off as impersonal and generic. Instead, it is recommended to use the recipient’s name if you know it.

If you don’t have their name, you can address the email to the appropriate department or use a more casual yet professional greeting like “Hello” or “Hi.” By personalizing your salutation in formal emails , you can establish a better connection with the recipient and make your message more engaging.

Alternatives to “Dear Sir or Madam”

Instead of using “Dear Sir or Madam,” consider using the recipient’s name, department name, or a simple “Hello” or “Hi.” Using these alternatives can help establish a more personal and engaging tone in your communication.

To explore more options, keep reading!

Use the recipient’s name

Personalizing your email by using the recipient’s name is a simple yet effective way to make a positive impression. It shows that you have taken the time to research and address them individually, which can help establish a connection right from the start.

Instead of relying on generic greetings like “Dear Sir or Madam,” find out the person’s name and use it in your salutation. This small gesture demonstrates professionalism, respect, and attention to detail.

So, whether you’re writing to a hiring manager, recruiter, or anyone else in a professional setting, take a moment to find out their name and address them directly—it could make all the difference.

Use the department name

Instead of using “Dear Sir or Madam,” another alternative is to address the email to a specific department. This provides a more personalized touch and shows that you have taken the time to research and understand the recipient’s role in the organization.

For example, instead of saying “Dear Sir or Madam,” you can say “Hello, Hiring Manager” or “Hi there, Recruiting Team.” By using the department name, you demonstrate that you are aware of who should be receiving your message and it helps create a stronger connection right from the start.

Remember, it’s always better to be specific rather than using generic greetings that may come across as impersonal or outdated.

Using “Hello” or “Hi” is a friendly and informal alternative to the traditional salutation of “Dear Sir or Madam.” It adds a personal touch to your email and can help build a connection with the recipient.

While it may not be suitable for all professional situations, it can be used in more casual or familiar contexts, such as when addressing colleagues or clients you have an existing relationship with.

Consider the tone of your message and the nature of your relationship with the recipient before using “Hello” or “Hi” as your greeting.

In conclusion, it’s important to move away from using “Dear Sir or Madam” in professional emails. Instead, we should explore the 11 alternatives provided to personalize our greetings and avoid sounding outdated.

By using the recipient’s name or department name, we can build better relationships and create a more engaging communication style. Let’s embrace these modern and inclusive options for our business correspondence.

Frequently Asked Questions

When should i use “dear sir or madam” in a letter or email.

You can use “Dear Sir or Madam” when you don’t know the gender or name of the person you are addressing.

What are some alternatives to “Dear Sir or Madam”?

Some alternatives to “Dear Sir or Madam” include: – Dear Hiring Manager – To Whom It May Concern – Dear [Company Name] Team

When should I use alternatives like “Dear Hiring Manager” instead of “Dear Sir or Madam”?

You can use alternatives like “Dear Hiring Manager” when you know that the recipient is responsible for hiring decisions, but you don’t have their specific name.

Can I use specific job titles like “Director of Sales” as an alternative to “Sir or Madam”?

Yes, using specific job titles such as “Director of Sales” can be a suitable alternative when addressing someone who holds a particular position in an organization.

Are there any situations where it’s best not to use these alternatives and stick with ‘Sir’ and ‘Madam’?

If you know the gender identity and preferred pronouns of the person, it’s better to address them accordingly rather than using generic terms like ‘Sir’ or ‘Madam’.

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Anisha Jain

Anisha Jain, a dynamic professional in the sports SaaS industry, transitioned from economics to digital marketing, driven by her passion for content writing. Her tenure at TBC Consulting culminated in her role as CEO, where she honed her skills in digital strategy, branding, copywriting, and team management. Anisha's expertise encompasses various aspects of digital marketing, including 360-degree marketing, digital growth consulting, client communication, and business development, making her a versatile asset in the SaaS domain.

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Sender's Address in a Cover Letter

Salutation in a cover letter, if you know the person's name:.

When applying for a job, it is very important to know the name of the addressee and address him/her personally.

Dear Ms / Miss / Mrs / Mr / Dr + Nachname

Example: Dear Mr Miller

Dear first name + surname

Example: Dear Chris Miller

If you don't know the person's name:

If despite all efforts you cannot find out the addressee's name, the only possibility is to use one of the following salutations:

Punctuation after the Salutation

In British English, don't use any punctuation mark or use a comma.

Example: Dear Mr Miller or Dear Mr Miller,

In American English, use a colon:

Example: Dear Mr. Miller:

Ms, Miss or Mrs?

• Mrs – to address a married woman
• Miss – to address an unmarried woman (rarely used now)
• Ms – to address a woman whose marital status you don't know; also used to address an unmarried woman

Note : The abrreviations Mr, Mrs etc. are usually written without full stops (Mr) in British English and with full stops (Mr.) in American English.

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Dear Sir or Madam Alternatives for Professional Correspondence

The Legacy of Dear Sir or Madam

The case for modern alternatives, implementing alternatives in various contexts.

• Crafting Effective Professional Communication

Dear Sir or Madam FAQs

The salutation, Dear Sir or Madam, has been in use for hundreds of years. However, it’s a bit outdated in today’s environment.

Nowadays, you’ll occasionally hear a grocery clerk or bank teller calling someone sir or ma’am (contraction of madam) while serving them. Many people see it as polite to use when you don’t know someone’s name. However, it can have a different effect in modern professional correspondence, such as addressing the recipient with “Dear Sir or Madam” when writing a cover letter .

In a hiring context, Dear Sir or Madam can seem too impersonal. So, should you ever use it? We’ll dive into that in this article, covering the history, modern alternatives, and tips to help make your professional communication successful.

Although using “Dear Sir or Madam” has mostly gone out of style, there is a lot of historical significance behind it. The history of it being a professional and courteous greeting is why some will still wonder if it’s right to use it.

A Glimpse into History

The use of salutations can be traced back to ancient times. People have used variations of words like sir or madam for centuries to greet each other politely when not knowing someone’s name. For example, before addressing someone as sir or madam became popular, those in medieval England would say “Hail!” or “Hail, fellow!” while greeting someone they didn’t know.

Eventually, England and other royal colonies transitioned into using more gender-specific greetings. That caused salutations like sir and madam to gain popularity in the 19th and 20th centuries. You’d often hear people use “Greetings, sir” or “Greetings, ma’am” while addressing someone they didn’t know.

However, formal writing posed a different challenge when you didn’t know the name or gender of the person you were addressing. That’s why “Dear Sir or Madam” became a polite way of starting a formal letter, covering both genders during that time.

Relevance in the Digital Age

Today, we still write formal letters. You’ll most commonly see this type of writing in the hiring process or other work-related communication. Creating a cover letter , resignation letter , and job acceptance letter are all examples of this. However, the way we address people in those letters has evolved. So, is Dear Sir or Madam still appropriate?

In most cases, starting a formal application with Dear Sir or Madam won’t work well. The biggest reason is that hiring managers and employers expect communication to feel personalized.

When you use Dear Sir or Madam, it feels like you don’t know anything about the company or who you’re writing to. That’s why we always recommend addressing a specific person directly in our resume templates. The biggest thing that’ll stand out when hiring managers receive tens or hundreds of applications for a job opening is showing you did your research and connected with what the company is all about.

The form of communication is also important to consider. Nowadays, email plays a bigger part in most hiring processes. By nature, email is less formal, so using Dear Sir or Madam in emails would be out of place. Instead, using something like “Hi/Hello [hiring manager’s name]” is more appropriate and is what almost all cover letter and resume examples recommend.

Gender-neutral greetings have also dominated. For instance, some people prefer using the pronouns they/them, so using sir/madam may feel off-putting for those who no longer identify with the terms. In any case, instead of using Dear Sir or Madam in cover letters and emails, other alternatives usually will be a better fit for today’s professional communication requirements.

There are many reasons why modern alternatives to Dear Sir or Madam will be a better fit for professional communication. Here’s more detail on why that’s the case and some good variations you can use.

Why Change is Necessary

Let’s face it—change is sometimes difficult. Moving on from old habits or things that seemingly worked well can feel awkward. However, adapting to modern alternatives will actually be a good thing, especially when you want to stand out in the hiring process.

Most hiring managers will decide about an application within six to eight seconds of viewing it. That includes looking at the greeting and introduction of your resume to see if it’s personalized and to determine if you used the proper resume format , which is a good reason to use a resume builder or pass your resume through a resume checker .

That means using Dear Sir or Madam versus addressing the hiring manager by name at the start of your resume and cover letter could make or break your chances of getting an interview.

This is a sign that modern workplaces are adapting. Today, individuality, inclusivity, and connection are more important than ever. It creates strong workplaces where everyone involved possesses similar values and aligns with the company’s goals.

It’s similar to how someone who loves camping—while having a similar skill set as other applicants—may be the best fit for an outdoor retailer’s marketing team since they understand what customers value.

Considering those details about each individual in the hiring process can put employees in better positions to be successful and ensure companies hire the right people for their teams.

Finding ways to personalize shows you’re willing to go the extra mile in the workplace. Using alternatives to start a letter other than Dear Sir or Madam is a great way to achieve that.

All it may take is a few simple adjustments that will help significantly increase your application response rates and get you hired much quicker for a job that’s right for you.

Recommended Alternatives

The greeting you use in professional correspondence can vary depending on the situation and how well you know the person you’re addressing. To give you some ideas, here are some good modern alternatives to Dear Sir or Madam.

• Dear [hiring manager’s name]: Addressing the hiring manager by name is a great option when crafting a cover letter , letter of interest , or similar correspondence since it personalizes it to the recipient. You can format this as “Dear [First Name Last Name]” or “Dear Ms./Mr. [Last Name]” for a respectful sir/madam alternative.
• Dear [name of company] hiring team: This is a good option when you can’t find the name of a specific hiring manager or contact person while applying for a job. Addressing a team is also an excellent gender-neutral Dear Sir or Madam alternative when you don’t know the person you’re writing to.
• Hello/Hi [recipient’s name]: Starting with hello or hi is a good way to start a letter other than dear. This one is fitting for emails or other less formal correspondence. You can address someone with first and last name to make it more formal or just their first name if you know them well or the message is less formal.
• Good morning/afternoon/evening [recipient or team’s name]: This is another good letter greeting other than dear. It’s usually used for less formal correspondence or when you know the person you’re writing to well.
• “Hey team” or “Hey everyone”: You can use this as a casual greeting when writing a workplace email to your team or the department you work with.

To guide you on which alternatives to use, let’s examine the most common contexts where you’d want to use a modern variation of Dear Sir or Madam.

Cover Letters and Formal Emails

One of the most common reasons you’ll be writing formal letters is for cover letters during the job application process. Typically, cover letters are more formal, so you’ll want to consider that when choosing your salutation. While “Dear Sir or Madam” cover letter greetings are outdated and won’t work the best, it just takes a few minor adjustments to adapt them to modern standards.

Starting a cover letter with “Dear” is usually recommended to give it a formal feel. You could also use a greeting like “Hello” if you want an alternative to dear that still sounds professional.

Most hiring managers will appreciate it when you address them by name in the cover letter. It gives the letter a personal feel and shows you took the time to learn about the company and position. You can usually find the name of a contact person on the company’s website, in the job description, or by reviewing their social media accounts, such as LinkedIn.

That said, some companies have more information available than others. When you can’t find the name of a contact person, using “Dear [name of company] hiring team” or a variation of that is still a good option.

You’ll likely want to take a similar approach when writing formal emails. It’s usually best to address the recipient by name whenever possible. However, since emails are a bit less formal, it can work well to use alternatives to dear. Using hi or hello is usually a safe, professional option when beginning an email.

Choosing the Right Salutation

The recipient’s job title, the information you have, and how well you know them can also impact the salutation you use.

For example, while addressing someone higher up in the company, like the CEO or a member of the board of directors, you may want to begin with a more formal approach. Something like “Dear Mr./Ms. [last name]” or “Dear [first_name last_name]” could work well in this case. These are both options that show respect and professionalism.

You may also run into instances where you need to write a formal email to someone but don’t have much information about the recipient. If you don’t have someone’s name, you could start with “Dear [department name]” or “Dear [job title].” This will ensure your message gets to the right place in the company while maintaining formality.

In rare cases, “To whom it may concern” is another option. However, this is also outdated, like Dear Sir or Madam. It’s only recommended to use it if you have very little information about the recipient, such as when you don’t even know their department or job title within the company.

Lastly, your relationship with the recipient can affect your salutation. For instance, if you’ve been working with a client for a while, you may be able to take on a more casual approach to your communication, such as addressing them by their first name or using greetings like “hey.” Something like “Hey John” or “Hey Team” would work well in this case.

Beyond the Greeting: Crafting Effective Professional Communication

Once you’ve mastered the greeting, there are still more parts of the letter you have to cover. Here’s a quick overview of how to write a clear and professional message.

The Body of the Message

When you email someone or write formal correspondence like a cover letter, it should have a clear purpose throughout. For example, you’d want the body of your cover letter to explain how your skills and experiences make you a good fit for a company’s needs.

Aim to keep your correspondence concise and to the point. You don’t want to lose anyone’s attention, giving them too much information they don’t need. Formal communication, like cover letters, should be about one page long. Other correspondence, like business emails, should usually be around 100-200 words.

Resume templates or tools like a cover letter generator can help if you’re struggling to find the right structure. They’ll give you a good overview of what works best in professional settings, and then you can customize it to your specific needs.

You’ll also want to consider your tone as you write. The nature of your message and the recipient will usually decide the appropriate tone to use. For example, you’d likely want a more formal approach when sending a quarterly performance report to your boss. However, when emailing a co-worker you’ve known for a while, you could aim for something more friendly and casual while still maintaining professionalism.

The Closing Salutation

Just as with the greeting of your letter or email, you want the closing salutation to sound professional and leave a lasting good impression on your recipient.

When writing formal communication like a cover letter or resignation letter , closing with “sincerely” followed by your full name is often a good choice. “Thank you” is also a sound choice if you’re looking for an alternative.

Some other generally accepted closing salutations for professional letters and emails are:

• Regards – you can also do variations of this like kind regards, warm regards, or best regards
• Thanks – a little less formal than writing out thank you
• Best – other variations are all the best or best wishes
• Talk to you soon – this is a good one for emails where you want to reinforce that you’re looking forward to hearing from someone
• Take care – another good one for emails with a similar effect as best wishes

It’s important to understand your recipient and the nature of your message to choose the right option. For example, while a closing salutation like “cheers” can sound fun and lighthearted, some may not appreciate it in professional communication due to its association with drinking. So, keep in mind the different meanings of phrases you’re using.

Common Mistakes

Before sending professional correspondence, it’s essential to proofread and ensure you avoid common mistakes that many run into. Here’s a brief overview of what to watch out for.

Avoiding Pitfalls

Some of the most common mistakes in professional correspondence are:

• Grammatical errors: Misspelled words or misuse of punctuation will detract from the professionalism of your message. It’s one of the primary things that causes job applications to get passed over.
• Repeating your resume: You may have used a resume checker and templates to ensure it’s top-notch, so repeating that already great information can seem like a good idea. However, it’ll make your cover letter less impactful. Instead, try to fill in any missing gaps and connect with the company rather than repeating everything.
• Copying stock letters word for word: Stock cover letters or other templates can be used as tools to guide you, but they shouldn’t be submitted verbatim. Instead, you should personalize them to fit your needs and recipient. For example, a Dear Sir or Madam letter sample might use outdated language that won’t resonate in today’s job market.
• Complicated jargon: While you may be an expert in your field, consider not every reader will know as much as you do. For example, someone applying to be a DevOps manager could be sending a cover letter to a hiring manager who doesn’t know all the intricacies of SDLC and agile tooling. So, try to find ways to simplify for any reader.
• Poor subject lines: Most people get tens or even hundreds of emails daily, meaning some can get overlooked if your subject line is too vague or gives the wrong impression. Aim for something that’s brief but tells all the information needed. For example, when sending a letter of interest , a good subject line could be “Referred by Kim Johnson – Informational Interview Request.”

Using “Dear Sir or Madam” isn’t the best option for modern professional correspondence. It lacks personalization and can even be off-putting to some people. Fortunately, there are many other options and ways you can adjust your communication to ensure you stand out.

In most professional communication, addressing someone by their first and last name is a safe option. If you don’t know the recipient’s name, using company names, job titles, or department names can also work well.

While starting with “Dear” is common for formal communication, it isn’t always the best option for every type of professional letter. For example, “Hello” or “Hi” can work well in an email.

Always try to customize your message to the recipient to ensure it stands out. For instance, describing how you connect with the company in a cover letter can set you apart from other applicants with a similar skill set.

By following these guidelines and maintaining professionalism, you’ll be on your way to writing top-notch letters and emails!

“Hello” or “Hi” are usually safe starters other than dear. For something more formal, hello will be the better choice. Hi is usually a good choice for informal communication. You could also use other alternatives like good morning, good afternoon, or good evening in professional emails.

A good formal replacement for Dear Sir or Madam is “Dear [First_name Last_name].” If you don’t know the recipient’s name, you could also use the company name, department name, or job title.

Both of these greetings are seen as formal but outdated. The main difference is that “to whom it may concern” is more gender-neutral since it avoids using male and female titles entirely. That means using “to whom it may concern” may be appropriate, but use it only in the worst case when you have no information about the recipient.

Dear Sir or Madam is still seen as a formal greeting but isn’t the most appropriate in today’s professional communication. The main reasons are it feels impersonal and isn’t the most inclusive phrasing since not everyone identifies with the terms sir or madam. Instead, try to choose other options, like addressing someone by name or their job title.

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• Letter of Introduction
• How to Accept a Job Offer
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"Dear Sir or Madam": A Polite and Inclusive Greeting, but is the Term Still Appropriate?

In the realm of formal written communication, the phrase "Dear Sir or Madam" holds a distinct place as a courteous salutation, often used at the beginning of documents. This phrase exemplifies politeness and respect , addressing an unknown or unspecified recipient in a professional and inclusive manner.

In this blog post, we'll explore the nuances and best practices surrounding the use of "Dear Sir or Madam" in various contexts, ensuring your communication maintains the highest level of professionalism.

When is Dear Sir or Madam used?

"Dear Sir or Madam" is a salutation used in written correspondence when the identity of the recipient is either unknown or intentionally kept generic. It is a respectful way to address the reader without making gender or identity assumptions.

Helpful tip

It is wrong to put a "s" after sir or madam. Additionally, we cannot subsitute the "or" for an "and". With these two in mind, it would be incorrect to say Dear Sir/s and Madam/s.

Common Idioms/Phrases:

• "To whom it may concern": This is an alternative salutation that serves a similar purpose, used when the sender doesn't know the name or identity of the recipient.
• "Gentlemen and ladies": This phrase is sometimes used to address a mixed-gender audience formally, but it is less common than "Dear Sir or Madam."

Example sentence

• In formal correspondence, it is customary to begin with a polite salutation like "Dear Sir or Madam."
• When writing a cover letter for a job application, it's advisable to use "Dear Sir or Madam" if you don't know the hiring manager's name.
• "Dear Sir or Madam" is often used in business letters when the recipient's gender or identity is unknown.

Dear Sir or Madam's Use

From the below graph, we can see that the use of "Dear Sir or Madam" has decreased since the 2000s.

Is it acceptable to address someone as "Dear Sir or Madam"?

In short, yes, but sparingly, and with some variability in opinion.

Addressing someone as "Dear Sir" or "Dear Madam" might offend them if their gender is uncertain or if you make a mistake.

If you aim to craft an exceptional cover letter for a potential employer or an impressive business letter to a prospective client, you likely want to stand out and showcase your suitability for the role. Knowing the recipient's name, gender, and occupation is a fundamental way to demonstrate your commitment.

"Dear Sir/Madam" in Cover Letters vs. Emails

It's advisable to avoid using "Dear Sir/Madam" in both emails and cover letters. While cover letters are generally more formal than emails, some rules still apply, especially when writing to someone for the first time. Regardless of the format, maintain a formal tone and, as previously mentioned, invest time in researching the recipient's identity.

"Dear Sir or Madam" Alternatives

As it's essential to make an effort to determine the recipient's identity, here are better alternatives to the impersonal "Dear Sir or Madam," listed in order of preference:

• "Dear [First Name Last Name],"
• "Dear Mr./Ms./Dr. [Last Name],"
• "Dear [First Name]," or "Hello, [First Name]," (informal, suitable for prior acquaintances or casual settings)
• "Dear [Name of group or department],"
• "Dear [Job Title],"
• "To Whom It May Concern,"
• "Dear Sir or Dear Madam,"

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