- NOC:Total Quality Management - I (Video)
- Co-ordinated by : IIT Kanpur
- Available from : 2017-06-08
- Intro Video
- Quality and its Dimensions
- Quality and Variability
- History of Quality Control
- Management Aspects of Quality - I
- Management aspects of Quality - II
- Introduction to Concepts of Probability
- Six Sigma Overview
- DMAIC for Problem Solving
- DMAIC exmaples and DMADV
- Quality Improvement
- 7 Old Tools for Quality Assurance
- 7 New Tools for Quality Assurance
- CPM, PDPC and Introduction To House of Quality
- Building the House of Quality
- Introduction to Acceptance Sampling
- The Operating Characteristic Curve
- The OC curve and Sampling Plans
- Double Sampling
- Sequential Sampling, Military Standard and Introduction to R
- Basic Understanding of R and Introduction to Control Charts
- Basics of X bar and R chart
- Usage of X bar chart and R chart
- Variable Sample Size in X bar and R chart
- Patterns in Charts
- S chart and OC curve
- S square chart and MR chart
- Attribute charts- The p chart
- np control chart
- Estimating control limits with varying sample size
- OC curve, c and u charts
- u, g and h chart
- Introduction to Process Capability Analysis
- PCR calculation and Gauge Capability
- Introduction to ISO 9000
- Watch on YouTube
- Assignments
- Download Videos
- Transcripts
| Module Name | Download |
|---|---|
| Assignment-1_noc18_mg39_72 | |
| Assignment-2_noc18_mg39_73 | |
| Assignment-3_noc18_mg39_74 | |
| Assignment-4_noc18_mg39_75 | |
| Assignment-5_noc18_mg39_76 | |
| Assignment-6_noc18_mg39_77 | |
| Assignment-7_noc18_mg39_78 | |
| Assignment-8_noc18_mg39_79 | |
| Assignment-9_noc18_mg39_80 |
| Sl.No | Chapter Name | MP4 Download |
|---|---|---|
| 1 | Quality and its Dimensions | |
| 2 | Quality and Variability | |
| 3 | History of Quality Control | |
| 4 | Management Aspects of Quality - I | |
| 5 | Management aspects of Quality - II | |
| 6 | Introduction to Concepts of Probability | |
| 7 | Six Sigma Overview | |
| 8 | DMAIC for Problem Solving | |
| 9 | DMAIC exmaples and DMADV | |
| 10 | Quality Improvement | |
| 11 | 7 Old Tools for Quality Assurance | |
| 12 | 7 New Tools for Quality Assurance | |
| 13 | CPM, PDPC and Introduction To House of Quality | |
| 14 | Building the House of Quality | |
| 15 | Introduction to Acceptance Sampling | |
| 16 | The Operating Characteristic Curve | |
| 17 | The OC curve and Sampling Plans | |
| 18 | Double Sampling | |
| 19 | Sequential Sampling, Military Standard and Introduction to R | |
| 20 | Basic Understanding of R and Introduction to Control Charts | |
| 21 | Basics of X bar and R chart | |
| 22 | Usage of X bar chart and R chart | |
| 23 | Variable Sample Size in X bar and R chart | |
| 24 | Patterns in Charts | |
| 25 | S chart and OC curve | |
| 26 | S square chart and MR chart | |
| 27 | Attribute charts- The p chart | |
| 28 | np control chart | |
| 29 | Estimating control limits with varying sample size | |
| 30 | OC curve, c and u charts | |
| 31 | u, g and h chart | |
| 32 | Introduction to Process Capability Analysis | |
| 33 | PCR calculation and Gauge Capability | |
| 34 | Introduction to ISO 9000 |
| Sl.No | Chapter Name | English |
|---|---|---|
| 1 | Quality and its Dimensions | |
| 2 | Quality and Variability | |
| 3 | History of Quality Control | |
| 4 | Management Aspects of Quality - I | |
| 5 | Management aspects of Quality - II | |
| 6 | Introduction to Concepts of Probability | |
| 7 | Six Sigma Overview | |
| 8 | DMAIC for Problem Solving | |
| 9 | DMAIC exmaples and DMADV | |
| 10 | Quality Improvement | |
| 11 | 7 Old Tools for Quality Assurance | |
| 12 | 7 New Tools for Quality Assurance | |
| 13 | CPM, PDPC and Introduction To House of Quality | |
| 14 | Building the House of Quality | |
| 15 | Introduction to Acceptance Sampling | |
| 16 | The Operating Characteristic Curve | |
| 17 | The OC curve and Sampling Plans | |
| 18 | Double Sampling | |
| 19 | Sequential Sampling, Military Standard and Introduction to R | |
| 20 | Basic Understanding of R and Introduction to Control Charts | |
| 21 | Basics of X bar and R chart | |
| 22 | Usage of X bar chart and R chart | |
| 23 | Variable Sample Size in X bar and R chart | |
| 24 | Patterns in Charts | |
| 25 | S chart and OC curve | |
| 26 | S square chart and MR chart | |
| 27 | Attribute charts- The p chart | |
| 28 | np control chart | |
| 29 | Estimating control limits with varying sample size | |
| 30 | OC curve, c and u charts | |
| 31 | u, g and h chart | |
| 32 | Introduction to Process Capability Analysis | |
| 33 | PCR calculation and Gauge Capability | |
| 34 | Introduction to ISO 9000 |
| Sl.No | Language | Book link |
|---|---|---|
| 1 | English | |
| 2 | Bengali | Not Available |
| 3 | Gujarati | Not Available |
| 4 | Hindi | Not Available |
| 5 | Kannada | Not Available |
| 6 | Malayalam | Not Available |
| 7 | Marathi | Not Available |
| 8 | Tamil | Not Available |
| 9 | Telugu | Not Available |
TOTAL QUALITY MANAGEMENT
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Total Quality Management (GE6757) Notes, Question Papers & Syllabus
APR/MAY 2023 EXAMS
| NOTES/QB | MATERIAL |
| PART A | |
| PART A B & C | |
| PART A | |
| QN’ PAPERS | |
| SYLLABUS |
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IMAGES
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Discussion Assignment 2.1 33 Discussion Assignment 2.2 33 Endnotes 33 3 Strategic Management: Planning and Execution for Competitive ... ISO 9000 and Total Quality Management Working Together 233 The Future of ISO 9000 234 ISO 9000: Past Versions 235 Summary 235 Key Terms and Concepts 236
UNIT II TQM PRINCIPLESGE8077 TOTAL QUALITY MANAGEMENTUNIT I INTRODUCTIONIntroduction - Need for quality - Evolution of quality - Definitions of quality - Dimensions of product and service quality - Basic concepts of TQM - TQM Framework - Contributions of Deming, Juran and Crosby - Barriers to TQM - Customer focus - Customer o.
TOTAL QUALITY MANAGEMENT UNIT- I
2 Total Quality Management 33 2-1 Definition of TQM 33 2-2 Objectives of TQM 34 2-3 The Role of Management in Quality Management 38 2-4 How is TQM organized? 39 2-5 Historical Background of TQM 43 2-5-1 Japan 44 2-5-2 U.S. 46 2-6 Quality Management Awards 47 2-6-1 Deming Prize (Japan) 47 2-6-2 Malcolm Baldrige Award (U.S.) 49
The study suggests Deming's Plan-Do-Study-Act (PDSA) cycle based approach to develop and sustain TQM. It articulates the relationship between TQM and market orientation, in terms of both elements (practices) and performance. The study investigates the reasons for TQM failures and proposes guidelines for successful implementation of TQM.
5.4.1: Total Quality Management (TQM) To compete today, companies must deliver quality goods and services that satisfy customers' needs. This is the objective of quality management. Total quality management (TQM), or quality assurance, includes all the steps that a company takes to ensure that its goods or services meet or exceed the ...
T otal Quality Management T ools. 1. Fishbone Diagram / Ishik awa Chart: Used to visualize cause. and effect and identify the roo t cause. 2. Check Sheet T emplate: Used to collect data in real ...
2.3 Definition of Total Quality Management (TQM) TQM can be defined in many ways; difference source can result in difference definition Below is some of the definition that selected from several journals 13 ."TQM has been defined as ".. . a set of organizational strategies, practices, and tools for organizational performance improvement ...
Week 2-Introduction to Total Quality Management - II. Introduction to Concepts of Probability; Six Sigma Overview ; DMAIC for Problem Solving; DMAIC exmaples and DMADV; ... New Assignments. Module Name Download; Assignment-1_noc18_mg39_72: Assignment-1_noc18_mg39_72: Assignment-2_noc18_mg39_73: Assignment-2_noc18_mg39_73:
TQM - Free download as Word Doc (.doc / .docx), PDF File (.pdf), Text File (.txt) or read online for free. Total Quality Management is a management approach focused on long-term success through customer satisfaction. It involves all members of an organization working to improve processes, products, services and culture. Key elements include prevention over inspection, aiming for zero defects ...
Total Quality Management addresses the has begun to face this challenge in part through quality of management as well as the its TQM initiative. The task ahead is not an easy management of quality. It involves everyone in one. As DoD seeks to transform and an organization in a systematic long-term continuously improve how it does business, it ...
Top management‟s participation and commitment is must. A culture of continuous improvement must be established. Emphasis should be placed on purchasing and supplier management Every job must add value. Quality improvement must eliminate wastes and reduce total cost. There must be a focus on the prevention of problems.
The tendency is to look for instant results and quick fixes. If results are not readily apparent then move to next solution (Fad). The Japanese, however, know that success is rarely an overnight phenomenon. TQM implementation requires a total change in the thinking and a major change in culture. Takes years to internalize.
Total Quality Management (TQM) Assignment What is TQM? The management philosophy that is based upon knowing the needs of each client and allowing those needs to drive the legal organization at all levels of activity, from receptionist to senior partner. TQM Philosophies 1. Management has an overriding duty to ensure the law firm provides quality
(PDF) TOTAL QUALITY MANAGEMENT
Deming's 14 Points: Total Quality Management Principles
TQM_Assignment.pdf - Free download as PDF File (.pdf), Text File (.txt) or read online for free. The document discusses ZYTEC, an electronics company that manufactures power supplies. It outlines ZYTEC's implementation of Total Quality Management (TQM) principles to improve processes, increase customer focus and satisfaction, and gain a competitive advantage.
Tqm Assignment - Free download as Word Doc (.doc / .docx), PDF File (.pdf), Text File (.txt) or read online for free. This document contains 3 assignments for a Total Quality Management course. Each assignment includes topics related to quality management concepts and principles. Students are assessed based on technical content and presentation, with scores ranging from inadequate to exemplary.
Both (A) and (C) The Right Answer is (D). 9 f2. The organization should prepare a quality manual that is appropriate and it should include: A. Definition of TQM B. HR Policy C. The Quality Policy D. Description and interaction for the process of production The Right Answer is (C). 3.
TQM (Final Assignment) - Free download as Word Doc (.doc / .docx), PDF File (.pdf), Text File (.txt) or read online for free. BMW implements a philosophy of Total Quality Management (TQM) to ensure high quality across all aspects of its business. TQM focuses on meeting customer needs and expectations, involving all employees, examining all costs related to quality, and continuously improving ...
Total Quality Management (GE6757) Notes, Question Papers & Syllabus. December 8, 2022. APR/MAY 2023 EXAMS. NOTES/QB. MATERIAL. PART A.
Tqm Assignment - Free download as Word Doc (.doc / .docx), PDF File (.pdf), Text File (.txt) or read online for free. This document contains information about Waleed Aftab who submitted this report to Mam Baseert. It discusses the implementation of Total Quality Management (TQM) at British Airways. Some key steps in applying TQM included getting support from all levels of management, educating ...
TQM Assignment - Free download as PDF File (.pdf), Text File (.txt) or read online for free.