good receptionist cover letter

Receptionist Cover Letter Examples and Templates for 2024

• Cover Letter Examples
• Cover Letter Text Examples

How To Write a Receptionist Cover Letter

When writing your receptionist cover letter, focus on how you can make a good first impression on behalf of the company that posted the job. Also, emphasize your other relevant skills, such as customer service, task prioritization, or appointment scheduling. This guide offers cover letter examples and tips for landing your next receptionist position.

Receptionist Cover Letter Templates and Examples

• Entry-Level
• Senior-Level

Receptionist Text-Only Cover Letter Templates and Examples

Gregor Moses Receptionist | [email protected] | (123) 456-7890 | San Francisco, CA 54321 | LinkedIn

December 12, 2024

Alastair Henson Senior Hiring Manager Mercedes Benz (987) 654-3210 [email protected]

Dear Mr. Henson,

Receiving 99% positive client feedback in 2022 was the highlight of my receptionist career to date. Feedback forms mentioned my professional demeanor and prompt handling of requests. I am excited to provide the same outstanding service to customers as a receptionist at Mercedes Benz.

Mercedes Benz’s focus on customer care makes it the ideal environment for my skills. My commitment to client satisfaction will make me an asset to the company. Below are three of my recent achievements:

• Redesigned the booking system to reduce appointment wastage by 37%
• Praised for high efficiency by managers in my most recent pay review
• Reduced stationary costs by 30% by sourcing more cost-effective suppliers and implementing a new inventory system

I would like to meet to explore how my skills and qualities can help Mercedes Benz provide incredible customer experiences in 2021. Please don’t hesitate to get in contact to arrange an interview appointment.

Gregor Moses

Emily Garcia Receptionist | [email protected] | (123) 456-7890 | Charleston, SC 09876 | LinkedIn

February 1, 2024

Beverly Johnson Office Manager Valley Dental Care (987) 654-3210 [email protected]

Dear Ms. Johnson,

Handling a high volume of calls while greeting patients at the front desk reception at my current position has taught me excellent customer service skills in a busy environment. I believe my reliability and positive attitude led management to praise my work often.

After seven years of experience as a receptionist, I am drawn to Valley Dental Care’s impressive reputation for quality patient care. Your clinic’s focus on customer service is a great fit for my skills.

I’m excited to tell you how my achievements have prepared me for this opportunity. These highlights include:

• Managing a welcoming front office environment by maintaining a cheerful attitude and keeping the lobby clean and organized
• Entering data into Electronic Health Records systems with 100% accuracy
• Training new administrative staff on front desk operations

I’d love to discuss this opportunity with you further. Please let me know what day and time are best for you. Thank you very much for your consideration.

Best Regards,

Emily Garcia

Eleanor Phan Receptionist | [email protected] | (345) 678-9012 | San Francisco, CA 11223 | LinkedIn

February 8, 2024

Nancy Jennings Senior Hiring Manager Autodesk (998) 877-6655 [email protected]

Dear Ms. Jennings,

In 2023, I was shortlisted for the “Corporate Receptionist of the Year” award based on my ability to work quickly under pressure and my warm and professional attitude. I hope to bring the same standards of excellence to the senior receptionist role at your company.

Autodesk’s mission to provide the highest possible service standards to its clients is a perfect match for my skill set. As an efficient receptionist with more than 12 years of industry experience, I believe that I am the ideal candidate to lead the Autodesk reception team. My recent successes include:

• Efficiently managing the appointments schedule with a 98% accuracy rate in 2020
• Assisting with hiring and training four new receptionists who all went on to become permanent team members
• Exceeding timescale targets for resolving client queries by 45% over three years

I would like to meet to explore how my strong leadership and excellent organizational skills can benefit both clients and colleagues at Autodesk. Please feel free to contact me to schedule a convenient interview time.

Eleanor Phan

A great receptionist cover letter usually has five sections, outlined below. When possible, connect each section back to your defining administrative skills and the employer’s hiring needs. The following advice and examples show what to include in your cover letter so it’s optimized for each job application.

At the top of the page, include your resume contact header, the date, and any basic details you have about your recipient (as in the example below). To set a clear focus, add the title “Receptionist” to your contact header.

You can then modify your title to align with each job posting. For instance, use the title “Medical Receptionist” if it’s closer to the role in question and still true to your experience. Also, you can add a descriptor like “public-facing” or “customer-focused” to emphasize your background in serving similar office visitors.

(Note: Feel free to omit this section if you send your letter by email and your contact details are part of your signature.)

2. Salutation

Whenever you can, address your recipient by name – it’s the quickest way to signal you’re sending a job-specific letter and not a boilerplate. If you can’t find the recipient’s name, use a variation of “Dear Hiring Manager” so your greeting is still tailored somewhat to each job application.

Dear Ms. Johnson:

Dear Receptionist Hiring Manager:

Dear Autodesk Hiring Manager:

3. “Hook” or introduction

Catch the reader’s attention by starting your letter with a clear example or measure of your success as a receptionist. What’s one way you’ve excelled as companies’ initial point of contact with office visitors, clients, or the general public? In the receptionist cover letter example below, see how citing an award nomination lets the applicant quickly highlight their relevant service skills.

4. Body paragraph(s)

Use the main section of your letter to tell why this receptionist job suits or interests you. For instance, maybe it would let you hone your skills in customer service. Or the employer is a nonprofit whose mission resonates with you, so you’d love to help them answer inquiries and distribute information to the public.

Following this explanation, cite a few more of your main skills or achievements , possibly as bullet points.

5. Call to action

Finally, request an interview and thank the hiring manager for their consideration. You can briefly restate your ability to provide prompt, courteous service in an office setting. To end your cover letter, use a simple closing like “Sincerely” or “Best regards” and then your name.

Receptionist Cover Letter Tips

1. highlight your adaptability.

Use bullet points to show how you can add value as a receptionist no matter what each shift brings. For instance, you could feature your talent for prioritizing urgent tasks on a busy day with many office calls and visitors. On the other hand, you might emphasize how you actively fill “downtime” with support duties like data entry or payment processing. Also, consider any improvements you’ve made to front desk procedures or phone systems and how those helped drive better efficiency or client relations.

2. Focus on client relations

Many receptionist jobs require frequent interactions with customers, both in person and by phone. When applying to one of these positions, provide details on your general communication style and show how that’s led to positive client interactions at the front desk or other facilities where you’ve worked.

3. Keep it concise

Limit your cover letter to one page, or around 250 words. Resist the urge to tell your whole career story, even if you have an extensive background as a receptionist. Give just enough detail to pique hiring managers’ interest so they take a closer look at your resume.

Receptionist Cover Letter Frequently Asked Questions

Why is a cover letter useful for receptionist jobs -.

A cover letter lets you make a strong first impression and preview the polished communications style you’ll bring to the role. With a confident and engaging cover letter, you help hiring managers envision your positive interaction with their many office visitors or clients.

Should I tailor my cover letter for each job application? -

Yes. The main advantage of a cover letter over a resume is it lets you speak directly to the hiring manager about why you fit the role. By tailoring your letter to each application, you can make the most of this and boost your chances of an interview.

How do I write a cover letter for a receptionist job with no experience? -

Focus on your transferable skills and experience. For instance, maybe you’ve provided high-quality service in other customer-facing jobs. Or maybe you were praised for streamlining processes in a recent internship. Also, consider how your work, education, or volunteer experiences align with the company’s mission.

Craft a new cover letter in minutes

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Jacob Meade

Certified Professional Resume Writer (CPRW, ACRW)

Jacob Meade is a resume writer and editor with nearly a decade of experience. His writing method centers on understanding and then expressing each person’s unique work history and strengths toward their career goal. Jacob has enjoyed working with jobseekers of all ages and career levels, finding that a clear and focused resume can help people from any walk of life. He is an Academy Certified Resume Writer (ACRW) with the Resume Writing Academy, and a Certified Professional Resume Writer (CPRW) with the Professional Association of Resume Writers & Career Coaches.

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Receptionist Cover Letter Example & How-To Guide in 2024

You're the first face people see when they walk in, and you've got multitasking skills to rival a Swiss Army knife.

You’re a receptionist, and you’re ready to greet any challenge with a smile and a solution.

But when it comes to describing all your skills and qualifications in a cover letter, you suddenly feel like you've hit a wall. 

All the professionalism and charm you have in person just don’t translate into words.

But don't sweat it—this article is your all-in-one tool kit for writing the best receptionist cover letter and getting your foot in the door for an interview.

Here's what we're going to cover:

• A Top-Notch Receptionist Cover Letter Example
• 5 Steps to Writing a Receptionist Cover Letter

3 Essential Receptionist Cover Letter Tips

Let's dive in!

Receptionist Cover Letter Example

5 Steps for the Perfect Receptionist Cover Letter

Now that you've just seen what a great receptionist cover letter looks like, it’s time to start your own.

And it’s time for us to show you how to write a cover letter ! 

Just follow these steps:

#1. Put Contact Information in the Header

Start your receptionist cover letter with your key contact information. 

Place them at the top, just like you would on your resume . Here’s what to include:

• First and Last Name. Always start with your full name.
• Job Title. Be specific about the job you're applying for, like "Front Desk Receptionist." It helps the hiring manager sort through applications faster since they’re probably hiring for several job openings.
• Email Address. Use a simple, professional email. An old quirky email won't work, so swap "[email protected]" for "[email protected]."
• Phone Number. Double-check that your phone number is correct. If you're applying outside your country, make sure to add the dial code in front.
• Location. Just the city and state or country are fine. But if you're willing to move for the job, be sure to mention that somewhere on your resume and cover letter.
• Relevant Links (optional). If you’ve got a LinkedIn profile , you can add a link.

Now, time for the hiring manager’s contact information :

• Company Name. Write down the company's name. If it belongs to a larger company, such as a hotel that’s part of a conglomerate, you can just write the hotel’s name.
• Hiring Manager’s Name. Try to find out the name of the person who’ll be reading your cover letter. Check the job ad, the company website, or LinkedIn for a head start.
• Location. If the business you’re applying to has more than one location in the same city, like a gym that’s part of a franchise, specify the exact location, such as the street address.
• Date of Writing (Optional). You can add the exact date of writing to give your receptionist cover letter a professional touch.

#2. Address the Hiring Manager

Once you've got your contact information sorted, aim to address your cover letter to the person who's going to actually read it. 

And skip the old "To Whom It May Concern" line while you’re at it. 

The trick here is to do a bit of digging. Look through the job ad, company website, or LinkedIn job post to find the hiring manager for the receptionist role you’re eyeing. That way, you can find their name and address them in your cover letter.

Use formal titles like Mr. or Ms., followed by their last name. If you're unsure about their gender or marital status, go with their full name. Like this:

• Dear Ms. Thompson,
• Dear Jamie Thompson,

If you hit a dead end in finding the hiring manager's details, don't stress. You can address the letter to the department or the company at large. Here’s an example:

• Dear Front Desk Team,
• Dear Reception Hiring Group,
• Dear HR Recruitment Staff,
• Dear Office Manager,

#3. Write an Eye-Catching Opening Statement

Hiring managers often spend just a few seconds scanning each application. So, catching their eye right away is critical to getting them to read the rest of your receptionist cover letter.

Start your first paragraph with who you are and why you're keen on the job. Your enthusiasm for the role or the company can make the hiring manager want to read more about you.

Researching the company can also really pay off. The more you know about them, the better you can show why you'd fit right in. It sends the message that you're not just firing off applications everywhere—you're genuinely interested in this particular receptionist role.

If you've got some solid receptionist experience, consider kicking off your cover letter with an experience or skill that sets you apart from other candidates. 

But remember to keep it short and sweet. The goal is to spark the hiring manager’s interest and encourage them to read more.

#4. Use the Cover Letter Body for the Details

The core part of your receptionist cover letter is where you can really dig deep into why you're the ideal pick for the job.

But don't just repeat everything from your receptionist resume . The hiring manager isn’t interested in the same information. Your cover letter is your chance to really flex your professional skills and qualifications in a way that makes you look like a better fit than every other candidate.

To do this, read through the job ad and mention any of your relevant achievements in the reception or admin fields. For example, you can make your cover letter stand out by emphasizing the specific skills mentioned in the job ad. If the position requires top-notch organization skills or multitasking skills, focus on those—not your unrelated pizza delivery skills from years ago.

Knowing more about the company can also give you an edge over other candidates. If you're familiar with their work culture or the type of clients they handle, say so in your cover letter. This shows you've done your homework and can present yourself as a good fit for their team.

Last but not least, try to give off some energetic vibes. Make it clear how eager you are for the role and how you're sure you can make a real difference with your skills and experience.

#5. Wrap It Up and Sign It

How you end your receptionist cover letter is arguably the most important part.

The goal is to leave the hiring manager with a strong, positive impression that confirms everything you’ve told them so far. So, your conclusion should briefly restate why you're the right fit for the job or sum up the key skills that prove it.

To wrap it all nicely, add a call to action to your cover letter. For example, encourage the hiring manager to take the next step, like discussing your application in more detail or arranging an interview. This proactive approach can stick with them and boost your chances of getting a call.

Finally, keep it professional with a closing line and sign your full name at the bottom. Here's an example:

Please feel free to reach out to me at the contact details provided to arrange an interview. I'm keen to discuss my application further when it suits you.

Warm regards,

If "Warm regards" doesn't resonate with you, here are some other polished options:

• Kind regards,
• Respectfully,
• Thank you for considering my application,

You've got the basics of how to write a cover letter.

Now, let's take your receptionist cover letter to the next level with some great cover letter tips :

#1. Match Your Resume

Regardless of your field, it’s essential for your cover letter and resume to reflect the professionalism you'll bring to the front desk.

Make sure your cover letter matches your resume like a uniform would match you with the rest of your team. This basically means keeping the contact information organized neatly on the page, with the same font style and size throughout your cover letter.

And just like juggling calls and visitors, you need to keep an eye on the spacing and margins to make sure your cover letter is at the right length .

Or Use A Cover Letter Template Instead

Feeling overwhelmed?

Here’s a shortcut—our cover letter templates .

Crafted with input from hiring managers around the globe, they're on-point with industry standards and look stunning. You can create your receptionist resume using our free resume templates , and then you’ll have a sleek cover letter for it in no time.

#2. Mention Skills and Keywords

Even the most well-written cover letter can fall flat if it doesn’t contain enough job-related keywords .

The truth is, that hiring managers have a checklist of what they want a candidate to bring to the table, and it’s these essential skills and qualifications that they’re looking for in your cover letter. When writing your receptionist cover letter, make sure you use enough keywords from the job ad.

But don’t just randomly throw in words you recognize. You want your cover letter to convey a story about how you’re the best candidate for the job. If the employer is looking for excellent customer service skills, you need to prove it. Mention how you developed your customer service skills and how they can help you excel at the job you’re applying for. 

#3. Proofread the Final Draft

You've already put in hard work to make your cover letter shine, so don’t let typos or grammar errors ruin your chance. Nothing screams "unprofessional" louder than sloppy writing.

In fact, most hiring managers will throw out an application over minor mistakes .

Avoid this by giving your cover letter a careful read and paying close attention to your text. It might sound obvious at first, but far too many candidates think they can skip it and end up in the hiring manager’s “no” pile.

Once you’ve done your part, try using a handy spell-checking tool like Grammarly . This can scan your text, catch errors you missed, and even suggest style improvements. Once you’re done, you can even hand your cover letter over to a friend. Having a fresh set of eyes check your cover letter can help spot mistakes both you and your spell-checking tool missed.

Key Takeaways

There you have it!

Now, you’re ready to write the perfect receptionist cover letter and land that job you have your sights set on.

But to make sure you’ve got it down, let’s recap our main points:

• Making sure your receptionist cover letter matches your resume gives your application a neat, professional look. Just use a resume and cover letter builder so you can create both documents easily.
• Structure your cover letter so that you have an intriguing first paragraph and then give the details afterwards. Use the body of your cover letter to expand on your skills, experiences, and how they make you right for the job.
• Check the job ad for relevant skills and keywords the employer is looking for. This way, you can easily match what the hiring manager wants to see and leave a great impression.
• Always proofread your cover letter before sending it. Even a tiny mistake can cost you a job opportunity, and it isn’t worth the risk.

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Receptionist Cover Letter Example

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You should start your Receptionist cover letter by addressing the hiring manager directly, if possible. If you don't know their name, use a professional greeting like "Dear Hiring Manager". Then, introduce yourself and express your interest in the receptionist position. Mention where you found the job posting and why you're interested in the role. For example, "I was excited to see your job posting for a Receptionist on your company website. With my 3 years of experience in customer service and administrative tasks, I am confident I can contribute positively to your team." This introduction is professional, direct, and shows your enthusiasm for the role.

The best way for Receptionists to end a cover letter is by expressing enthusiasm for the opportunity, reiterating their interest in the position, and inviting the employer to take the next step. For example, "I am excited about the possibility of bringing my unique skills and experience to your team and am confident that I would make a valuable addition to your company. I look forward to the opportunity to discuss my application further. Thank you for considering my application." This ending is effective as it shows eagerness, confidence, and professionalism. It also encourages the employer to move forward with the hiring process. Remember to end with a formal closing such as "Sincerely" or "Best Regards," followed by your name.

Receptionists should include several key elements in their cover letter. 1. Contact Information: At the top of the cover letter, include your name, address, phone number, and email address. 2. Salutation: Address the hiring manager by name if it's known. If not, use a general salutation like "Dear Hiring Manager." 3. Introduction: Start by introducing yourself and stating the position you're applying for. Mention where you found the job posting. 4. Relevant Skills and Experience: Highlight your skills and experiences that are relevant to the receptionist position. This could include customer service skills, organizational skills, proficiency in specific software, or experience handling administrative tasks. 5. Achievements: If you have any achievements or accomplishments from previous roles that are relevant, include them. This could be something like improving a filing system or implementing a new process that increased efficiency. 6. Personal Qualities: Receptionists are often the first point of contact in an organization, so it's important to highlight qualities like friendliness, professionalism, and excellent communication skills. 7. Knowledge about the Company: Show that you've done your research and understand what the company does. This shows your interest in the role and the company. 8. Closing: In your closing paragraph, express your enthusiasm for the role and the opportunity to contribute to the company. Thank the hiring manager for considering your application. 9. Signature: End with a professional closing like "Sincerely" or "Best Regards," followed by your name. Remember, your cover letter should complement your resume, not duplicate it. It's your chance to tell a story about your experiences and skills, and to show the hiring manager why you're the best fit for the role.

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Receptionist Cover Letter Example

Get picked for interviews more easily and show recruiters just what you can bring to the job with an optimized Receptionist cover letter. Find out how now with expert examples and professional tips.

Receptionist Cover Letter

Do you feel like you’re a skilled Receptionist but having trouble landing interviews?

Whether you’re an entry-level Receptionist or someone who has plenty of experience , a poorly crafted application will have employers leaving you on hold. 

Don’t worry though, we’ve got the answer. 

Something to give you a major boost during the application process is a cover letter. If you’re wondering, it is proven that writing one is worth it .  

Crafting a cover letter as a Receptionist means more than just listing your previous job duties . It’s about showcasing your specific skills and knowledge that can make you an asset to a specific company in their sector. 

In this guide, we’ll walk you through the essentials of writing a Receptionist cover letter that highlights your unique qualifications. We’ll cover:

• Which certifications and training to showcase depending on the company’s sector
• Software skills to highlight 
• Keywords that will grab a hiring manager’s attention
• Equipment that any Receptionist should list in their letter

To make the process even easier, ensure that your resume is complete. Having all your qualifications in one place will make it simpler to draft your letter. 

Take advantage of our resume builder with AI-intuitive suggestions , to quickly finish or optimize your application.

Once you have your resume, and review the tips below, you’ll be ready to make an attention-grabbing cover letter.

Receptionist Cover Letter Sample

The first step in the process of crafting your letter is to review a sample. An example can give you an idea of what to include and how it should be formatted. 

Also, using our easy-to-use cover letter builder can give you ideas on how to include your information if you get stuck. 

Review the example below to get a preview of how your letter should look.

[Employer’s Name] [Company Name] [Company Address] [City, State, Zip]

Dear [Employer’s Name],

I am excited to apply for the Receptionist role at [Company Name], as advertised on [where you found the job posting]. My background as a Certified Administrative Professional (CAP) with expertise in front desk operations positions me as an ideal candidate to enhance the productivity and customer service excellence at [Company Name].

At [Previous Company], I effectively managed a multi-line phone system and streamlined appointment scheduling using tools like Microsoft Bookings. My technical proficiency extends to Microsoft Office Suite and CRM platforms such as Salesforce, ensuring meticulous management of customer interactions and office tasks.

My hands-on experience with office equipment, including printers, scanners, and security systems, complements my software skills, allowing me to support a seamless operational flow. I am particularly impressed by [Company Name]’s commitment to [something specific about the company or its values] and am eager to contribute to your team’s success.

Thank you for considering my application. I look forward to discussing my fit for the Receptionist position with you.

Warm regards,

[Your Name]

Show Off Your Different Administrative Certifications

For any applicant, certifications can prove your dedication to getting better as an employee and that you have the expertise to do a great job. 

When crafting your cover letter, highlighting these certifications can increase your credibility . Let’s explore some certifications you might include:

• Customer service training : Certifications in customer service show you know how to create a positive visitor experience.
• Technical certifications : Proficiency in specific software is often crucial for a receptionist. Certifications in Microsoft Office Suite, CRM software, or other relevant tools can set you apart.
• Certified Administrative Professional (CAP) : This is a prestigious certification that showcases a high level of administrative expertise.

Incorporating these certifications into your cover letter can be straightforward and impactful. 

Here’s a sample text:

As a Certified Administrative Professional (CAP) with additional certification in advanced customer service techniques, I bring a proven track record of efficient office management and exemplary visitor service. These certifications have equipped me with the skills necessary to enhance the operational flow and client satisfaction at XYZ Company.

Include a Certification for the Company’s Sector

By mentioning industry-specific training, it’s more likely that a hiring manager will feel that you can step in right away and be successful.

You can take a training course or complete a certification in one of these sectors and increase your odds of being hired by a relevant company.

• Healthcare 
• Hospitality 
• Educational Administration

Keywords to Include in Your Receptionist Cover Letter

If you weren’t aware of the following stat, it’s an important one . Up to 99% of Fortune 500 companies use the ATS. 

The ATS, or Applicant Tracking System, scans your application to find relevant keywords to quickly judge if you’re qualified for the next step in the hiring process. 

That means you’ll need the right keywords in your letter to give yourself the best chance of landing an interview .

Here are some you should have in your letter:

• Client relations
• Appointment coordination
• Reception area management
• Visitor screening
• Call handling
• Office supply inventory
• Document preparation
• Meeting room setup
• Information dissemination
• Service-oriented

By using these keywords in your cover letter, it will be more likely to be selected by the ATS . That makes these words essential for both entry-level and experienced applicants.

Software Skills to Mention in Your Cover Letter

Receptionists should be able to use computers to schedule, keep track of clients, and more.

That’s why it’s essential to highlight your software skills. 

Here are some key types of software that receptionists should be familiar with and list in their cover letters:

• Scheduling software : Familiarity with scheduling tools such as Calendly and Microsoft Bookings is essential for coordinating appointments and meetings seamlessly.
• Customer Relationship Management (CRM) Software : Experience with CRM systems like Salesforce, HubSpot, or Zoho CRM is valuable for managing customer information and interactions effectively.
• Database management : Skills in database software are essential for accurately entering, searching, and updating records, ensuring data integrity and accessibility.

In your cover letter, you might write:

In my previous role, I leveraged my expertise in Microsoft Office Suite and CRM software to enhance our office’s productivity. My ability to efficiently manage our client database and coordinate schedules across multiple platforms like Outlook and Calendly was instrumental in improving our team’s communication and daily operations.

Listing these in your letter is especially useful if you’re changing careers and want to add some transferable skills .

If you’re an entry-level applicant, mentioning your software skills will be a huge boost.

Highlight Your Knowledge of Receptionist Equipment

Apart from software, a hiring manager will want to know that you don’t need any practice with typical office equipment.

Demonstrating your hands-on knowledge of the physical tools in an office setting can enhance your appeal to potential employers . 

Here are some equipment you should discuss your experience with:

• Multi-line phone systems
• Office security systems
• Point of Sale (POS) systems
• Postage meters
• Printers and copiers
• Fax machines

Take a look at how you can add this information to your letter:

My familiarity with advanced multi-line phone systems and office equipment, ranging from modern printers and scanners to efficient postage meter operation, has been pivotal in maintaining the smooth operation of my previous workplaces. I am also well-versed in the use of office security systems, ensuring a secure and welcoming environment for both staff and visitors.

Writing a cover letter isn’t always the most interesting part of the hiring process, but it can show a hiring manager that you’re motivated and ready to improve the company.

You’ll be able to show off your Receptionist qualifications if you remember to:

• Mention relevant administrative certifications like CAP or sector-specific training
• Include keywords related to receptionist duties
• Discuss your familiarity with essential software and office equipment

It’s also essential to know exactly how to write a letter by keeping it concise, and easy to read . If you follow this advice, you’ll be landing an interview in no time.

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How to Write a Receptionist Cover Letter (5 Examples)

By Agwaonye Samuel

Published: January 21, 2024

Cover Letters

Agwaonye Samuel

Writer & Career Coach

Have you ever wondered why a well-crafted cover letter can be the key to unlocking your dream receptionist job ? Your cover letter is often your first opportunity to make a lasting impression on potential employers in today’s competitive market. 

In this article, we’ll explore the art of crafting the perfect receptionist cover letter, tailored to the needs of both job seekers aspiring to secure a receptionist position and those aiming to enhance their cover letter-writing skills for similar administrative roles. 

Let’s dive into the essential elements and tips that will help you shine in your job search.

Crafting a Winning Receptionist Cover Letter

A winning receptionist cover letter is your ticket to a brighter future in the world of administration and customer service. Your cover letter is the initial step in demonstrating your capabilities to potential employers before an interview .

Here are vital steps to take: 

Researching the Company and Position

Before you even put pen to paper, it’s essential to invest time in researching the company and position you’re applying for. Tailoring your receptionist cover letter to align with company-specific goals and missions is an effective way to show potential employers that you’re not just looking for any job but the right job. 

Here are some key points to consider when researching the company and position:

• Aligning with Company Values and Goals: Once you understand the company’s values and goals, you can tailor your cover letter to highlight how your skills and experiences align with them. For instance, if the company values excellent customer service, you can mention your experience in handling customer queries efficiently in your previous role as a receptionist. If the company has a goal of maintaining a professional and welcoming environment, you can discuss your ability to manage the front desk with a friendly and professional demeanor. Remember, it’s not about fabricating experiences, but emphasizing those aspects of your past roles that align with what the company is looking for.

Tip: To make your cover letter more impactful, consider using the Problem-Action-Result (PAR) method. Discuss a problem you encountered in your previous role as a receptionist, elaborate on the actions you took to solve it, and highlight the positive outcomes that resulted from your actions. This approach not only demonstrates your problem-solving skills but also provides concrete examples of your expertise in handling receptionist duties.

• Understanding the Specific Receptionist Role: Receptionist duties vary based on the company. For example, a medical receptionist might manage patient appointments and records, while one at a corporate firm might direct calls and maintain the office. It’s essential to understand the specific tasks for the role you’re applying for. In your cover letter, highlight experiences and skills that align with these tasks, showing your suitability for the role.

Tip: Highlight your proficiency in tools or software mentioned in the job listing, like Microsoft Office Suite or CRM systems. Also, mention any related training or certifications. This shows your readiness to handle a receptionist role’s technical aspects.

Structuring Your Cover Letter

To create an effective receptionist cover letter, it’s important to follow a structured format that captures the attention of employers and highlights your qualifications.

Let’s break down each section:

• Heading and Salutation: Begin with your name, followed by your address, city, state, zip code, email address, phone number, and date. Next, the salutation should ideally address the hiring manager directly.
• Opening Paragraph – Grabbing Attention: Continue with a compelling opening paragraph. For an attention-grabbing statement, you could start with a relevant achievement or a question related to the role. Express your enthusiasm for the receptionist position and briefly mention where you learned about the job opening. The point is to keep the reader interested in you. 
• Middle Paragraph(s) -Showingcase Your Skills and Experience: Use the middle section to elaborate on your qualifications. Mention attributes, work experiences, skills, qualities, and certifications. Use specific examples from your previous roles to illustrate your capabilities. 
• Closing Paragraph – Expressing Enthusiasm and Call to Action: Express your excitement about the opportunity to contribute to the company. State your availability for an interview and your desire to discuss how you can add value to the company. Thank the employer for the consideration and express hope for a positive response. 
• Signature and Contact Information: End the cover letter by signing off with a formal closing such as “Sincerely” or “Best Regards,” followed by your full name. Leave space for signature and add contact links. 

To sum it up, arranging your receptionist’s cover letter in a clear and concise manner is vital. This well-structured method not only demonstrates your professionalism but also guarantees that your important information is conveyed effectively, increasing your prospects of being invited for an interview.

Highlighting Relevant Skills and Experience

When crafting your receptionist cover letter, it’s essential to emphasize skills and experiences that are particularly relevant to the role.

Here are specific skills and experiences to highlight:

• Excellent Communication Skills: Mention your ability to communicate clearly, professionally, and in a friendly manner. Provide examples of your strong verbal and written communication skills. 
• Customer Service & Expertise: Discuss your previous experience in handling customer inquiries and resolving issues. Mention any training or certifications related to customer service, such as courses in conflict resolution. 
• Time Management: Receptionists often need to manage their time efficiently to juggle various responsibilities. Discuss your time management skills and how you prioritize tasks.
• Computer Skills: Receptionists often use various office software, phone systems, and communication tools. Mention your familiarity with these systems. Include any specific software or tools you’re proficient in, such as Microsoft Office, scheduling software, or phone systems.

An exceptional receptionist melds professional skills with interpersonal abilities. By highlighting these qualities in your cover letter, you present yourself as a well-rounded candidate capable of managing administrative tasks and creating positive interactions with guests and colleagues.

Tailoring Your Cover Letter

Creating a personalized receptionist cover letter is crucial to making a strong impression on potential employers.

Here’s how to effectively tailor your cover letter:

• Addressing the Hiring Manager: As mentioned above, address the cover letter to a specific individual, usually the hiring manager. It adds a personal touch and shows that you’ve taken the time to research the company.  Tip : If you’re unsure of the hiring manager’s name, a little bit of research can go a long way. Consider looking up the company on LinkedIn or calling the company directly to ask for the hiring manager’s name. If you’re unable to find the name despite your best efforts, use a professional, non-generic salutation like “Dear Hiring Team”.
• Matching Job Description Keywords: Tailor your cover letter by integrating keywords from the job description. Terms like customer service, front desk, communication, and time management are typical for a Receptionist position. Including these keywords not only aligns your skills with the role but also optimizes your cover letter for Applicant Tracking Systems (ATS).
• Demonstrating Cultural Fit: Research the company’s culture, values, and mission. Look for cues in the job description or on the company’s website. Tailor your cover letter to reflect your alignment with the company’s culture. If the organization has a relaxed, creative atmosphere, your cover letter can be slightly less formal.

Providing Evidence of Your Accomplishments

To make your receptionist cover letter more compelling, it’s essential to provide specific examples of your achievements.

Here are some quantifiable achievements and relevant projects and outcomes to consider when crafting your cover letter:

• Quantifiable Achievements: Receptionists work in the administrative sphere, so your achievements should be quantifiable. Use figures to illustrate the impact of your work. 

Example: Rather than saying, “Managed phone calls effectively,” you can state, “Implemented a call handling protocol that improved response time, leading to a 20% increase in answered calls within the first two rings.”

• Relevant Projects and Outcomes: Talk about some projects you have handled to provide a better picture of your expertise and value. 

Example: Rather than simply saying, “Maintained a welcoming front desk,” you can elaborate, “Led an initiative to reorganize our front desk area, creating a more professional and inviting space for visitors. This project was well-received, leading to a 25% improvement in the positive feedback we received.”

By incorporating quantifiable achievements and relevant projects and outcomes into your receptionist cover letter, you provide concrete evidence of your skills and how they have positively impacted your previous employers. This not only demonstrates your suitability for the receptionist role but also strengthens your application by showcasing your real-world contributions and experiences.

Avoiding Common Mistakes

Getting a hang of the job application process as a receptionist can be challenging, and it’s essential to ensure your cover letter is free from common mistakes that might harm your prospects.

Here’s a closer look:

• Excessive Detail and Length: Receptionists are valued for their ability to convey information concisely and effectively. A lengthy and overly detailed cover letter can overwhelm potential employers and may suggest that you lack these crucial communication skills.

Tip: Keep your cover letter concise and to the point. Aim for a length of no more than one page. Focus on your most relevant qualifications and achievements.

• Generic and Unpersonalized Cover Letters: Receptionists are the first point of contact in an organization, and they need to be personable and attentive. A generic cover letter can suggest a lack of personal touch or attention to individual needs, which are critical skills for a receptionist.
• Ignoring Spelling and Grammar: Receptionists often handle written communication, so impeccable grammar and spelling are critical. Ignoring these errors can reflect negatively on your ability to handle administrative tasks professionally.

Tip: Carefully proofread your cover letter to eliminate errors. Consider using a grammar and spell-checking tool or having a trusted friend or colleague review it. 

Receptionist Cover Letter Examples

In creating a receptionist cover letter, finding the right approach can be daunting. Nonetheless, with the help of tailored examples and guidance, the task becomes much more manageable. We have curated personalized examples to cater to different levels of a Receptionist’s career.  

Receptionist Cover Letter (With Experience)

Individuals with a proven track record in their career should reflect their expertise in a cover letter. The experienced receptionist will showcase their achievements and skills, setting the tone for the rest of the cover letter, where specific experiences and qualifications can be highlighted.

Henry Smith 123 Main Street Los Angeles, CA 90001 [email protected] (555) 555-5555

Ms. Emily Johnson HR Manager Sunshine Hotels 456 Hospitality Avenue Los Angeles, CA 90002

Dear Ms. Johnson,

I am writing to express my interest in the receptionist position at Sunshine Hotels. With 5 of experience in receptionist roles, I am confident that my skills align seamlessly with the high standards upheld by your organization.

In my previous roles, I consistently achieved a call answer rate of 95% within the first two rings, ensuring that callers received prompt assistance and contributing to a significant improvement in customer satisfaction ratings. My ability to handle confidential information with the utmost discretion has contributed to my previous employers’ incident-free records in data security.

My proficiency in [mention any relevant software or tools] and my meticulous approach to data entry have ensured that all records and information are accurate, up-to-date, and error-free. I am enthusiastic about contributing to Sunshine Hotel’s success and ensuring that all clients, customers, and visitors experience the warm, professional, and efficient service that your organization is known for.

I look forward to the opportunity to meet and discuss how my skills and experience can benefit your team. Thank you for considering my application.

Henry Smith

[Typed Name]

Entry-Level Receptionist Cover Letter (No Experience)

When you’re just starting your career or transitioning into a new field, writing a cover letter for an entry-level position can be a bit daunting. Create a cover letter that demonstrates your potential and readiness to embark on a successful career as an entry-level receptionist.

Samantha Brown 789 Elm Street New York, NY 10001 [email protected] (123) 456-7890

Mr. James Anderson General Manager Downtown Plaza  123 Hospitality Way New York, NY 10002

Dear Mr. Anderson, 

I am excited to apply for the receptionist position at Downtown Plaza, as listed on your website. As a recent graduate, I am eager to translate my academic experiences and inherent skills into a real-world setting, and I am confident that this role provides the perfect opportunity to do so.

My academic journey has equipped me with a strong foundation of skills that are directly applicable to this position. For instance, my major in Communication Studies has honed my interpersonal and verbal communication abilities, which are crucial in creating a welcoming environment for visitors and staff alike.

In my final year of study, I was elected as the Secretary of the Student Council, where I was responsible for managing correspondence, organizing meetings, and maintaining records. This role required me to develop strong organizational skills and an attentive eye for detail, both of which are critical for managing the front desk efficiently.

Moreover, my part-time job as a customer service representative at a call center company has reinforced my ability to handle tasks in a fast-paced environment and has also highlighted the importance of maintaining a friendly and approachable demeanor at all times. I believe these experiences align well with the qualities needed for a successful receptionist.

I am enthusiastic about the opportunity to provide exceptional customer service at Downtown Plaza. I am confident that my combination of interpersonal skills, organizational abilities, and dedication to customer service will enable me to excel in this role.

Thank you for considering my application. I look forward to the opportunity to further discuss how my background and skills would make me a strong fit for your team at Downtown Plaza.

Best regards,

Samantha Brown [Typed Name]

Related Article: Check out sample cover letter without experience – steps and sample.

Front Desk Receptionist Cover Letter

Be aware that every front desk receptionist role can have its distinct characteristics. While this cover letter is a comprehensive tool, it’s vital to remain adaptable, taking into account the particular needs and culture of the front desk or company you are applying to.

Amy Davis 456 Oak Lane Chicago, IL 60601 [email protected] (402) 123-4567

Mr. Michael Johnson Front Desk Manager Metroview Suites 789 Hospitality Street Chicago, IL 60602 Dear Mr. Johnson, 

I am writing to express my strong interest in the front desk receptionist position at Metroview Suites. My passion for providing top-notch customer service, coupled with my robust organizational skills, makes me a compelling candidate for this role.

As a recent graduate with a degree in Hospitality Management, I have developed a solid foundation in customer service and organizational skills. In my prior role as a receptionist at a busy dental office, I managed appointments for over 30 patients daily, ensuring the smooth operation of the front desk with minimal wait times. My ability to handle multiple tasks efficiently and maintain high levels of customer satisfaction was instrumental in improving the clinic’s customer satisfaction ratings by 15%.

Furthermore, my part-time role as a customer service representative at a busy café allowed me to serve over 100 customers daily. This experience not only honed my ability to perform under pressure but also improved my problem-solving skills, as I often had to quickly resolve customer-related issues.

I am eager to bring my commitment to customer satisfaction and demonstrated skills in communication and organization to Metroview Suites as your front desk receptionist. I am confident that my friendly and professional demeanor, coupled with my track record of improving customer service efficiency, will make a positive impact on visitors and staff.

Thank you for considering my application. I am excited to discuss how my skills, dedication, and achievements can contribute to Metroview Suites’s continued success.

Amy Davis [Typed Name]

Medical Receptionist Cover Letter

In your pursuit of a role as a medical receptionist , your cover letter plays a vital role in your initial interaction with prospective healthcare employers. This essential document offers you the chance to introduce yourself, highlight your qualifications, and convey your sincere dedication to contributing to the healthcare team.

Alicia Martinez 789 Oak Street Chicago, IL 60601 [email protected] (138) 765-4321

Dr. Sarah Davis Hillside Medical Clinic 123 Health Lane| Chicago, IL 60602

Dear Dr. Davis, 

I am writing to express my strong interest in the medical receptionist position at Hillside Medical Clinic, as advertised on Indeed. With a background in healthcare administration and a passion for providing top-quality patient care, I am confident that my skills and commitment align perfectly with the high standards upheld by your healthcare facility.

In my previous role at XYZ Healthcare, I managed a high volume of around 100 patient appointments daily, maintained accurate records of over 5,000 patients, and was instrumental in reducing patient wait time by 20% through efficient scheduling and coordination. My proficiency in using Electronic Health Record (EHR) systems ensured a 99% accuracy rate in data entry, upholding patient confidentiality and data accuracy.

I am eager to bring my keen attention to detail and excellent organizational skills to Hillside Medical Clinic’s commitment to delivering outstanding patient care. My communication skills and friendly demeanor have always allowed me to interact positively with patients, demonstrated by a consistent patient satisfaction score above 90%.

Thank you for considering my application. I am excited about the opportunity to support Hillside Medical Clinic’s mission and patient-focused values and contribute towards enhancing the patient experience.

Alicia Martinez [Typed Name]

Hotel Receptionist Cover Letter

Individuals aiming to join a luxury hotel, a boutique inn, or a well-known chain, should know that a cover letter is an opportunity to convey dedication to delivering exceptional guest experiences. Your cover letter should address the recipient, express your passion for the role and the organization, showcase your relevant skills, and more.

Jane Doe 789 Resort Way Miami, FL 33101 [email protected] (321) 765-4321

Mr. David Williams General Manager Seaside Retreat Hotel 123 Coastal Drive Miami, FL 33102

Dear Mr. Williams 

With a passion for providing exceptional guest experiences and a proven track record of efficient service, I am writing to express my strong interest in the hotel receptionist position at Seaside Retreat Hotel, as advertised on Monster.

In my past role as a receptionist at a busy 4-star hotel, I was responsible for managing over 150 guest check-ins per week. Despite the high volume, I maintained a professional and welcoming demeanor, ensuring all guest inquiries were addressed promptly and any issues were swiftly resolved. My commitment to excellent customer service was reflected in a 20% increase in guest satisfaction scores during my tenure.

Seaside Retreat Hotel’s stellar reputation for outstanding management and customer service resonates with my own values and commitment to providing remarkable hospitality experiences. I am excited about the potential to contribute to your hotel’s continued success and help create an inviting and organized front desk environment for your guests.

Thank you for considering my application. I look forward to the opportunity to further discuss how my skills, experience, and dedication to outstanding service can enhance the guest experience at Seaside Retreat Hotel.

Jane Doe [Typed Name]

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Receptionist cover letter examples

You’re excited to start a new receptionist role, but there’s one key thing standing in the way. Your application.

If you need a little guidance when writing your cover letter, you’ve come to the right place.

A strong cover letter could be all that stands between you and another candidate.

So we’ll teach you how to impress the recruiter with our top tips and receptionist cover letter examples below.

CV templates 

Receptionist cover letter example 1

Build your CV now 

Receptionist cover letter example 2

Receptionist cover letter example 3

These Receptionist cover letter examples provide you with some guidance and inspiration for writing a cover letter that gets noticed and ensures your CV will get opened.

But if you really want to master the art of writing a winning cover letter , then follow our step-by-step cove letter writing guide below.

How to write a Receptionist cover letter

Here’s a simple process to write your own interview-winning cover letter.

Write your cover letter in the body of an email/message

When you send a cover letter with a job application, you should always write your message into the body of your email – or the body of the messaging system if you are sending via a job website.

Why do this?

Simply because you want to get your message seen as soon as the recruiter opens your application.

If you attach the cover letter as a separate item, this means the recipient will have to open it before they can read it – slowing down the process and potentially causing frustration along the way.

So, write your cover note in the body of your email/message to ensure you make an instant connection with the reader.

Start with a friendly greeting

To kick your cover letter off, start with a friendly greeting to build rapport with the recruiter instantly.

Your greeting should be personable but professional. Not too casual, but not too formal either

Go with something like…

• Hi [insert recruiter name]
• Hi [insert department/team name]

Avoid old-fashioned greetings like “Dear sir/madam ” unless applying to very formal companies.

How to find the contact’s name?

Addressing the recruitment contact by name is an excellent way to start building a strong relationship. If it is not listed in the job advert, try these methods to find it.

• Check out the company website and look at their  About page. If you see a hiring manager, HR person or internal recruiter, use their name. You could also try to figure out who would be your manager in the role and use their name.
• Head to LinkedIn , search for the company and scan through the list of employees. Most professionals are on LinkedIn these days, so this is a good bet.

Identify the role you are applying for

Once you have opened the cover letter with a warm greeting, you need to explain which role you are interested in.

Sometimes a recruitment consultant could be managing over 10 vacancies, so it’s crucial to pinpoint exactly which one you are interested in.

Highlight the department/area if possible and look for any reference numbers you can quote.

These are some examples you can add..

• I am interested in applying for the role of Receptionist with your company.
• I would like to apply for the role of Sales assistant (Ref: 40f57393)
• I would like to express my interest in the customer service vacancy within your retail department
• I saw your advert for an IT project manager on Reed and would like to apply for the role.

See also: CV examples – how to write a CV – CV profiles

Highlight your suitability

The sole objective of your cover letter is to motivate recruiters into to opening your CV. And you achieve this by quickly explaining your suitability to the roles you are applying for.

Take a look at the job descriptions you are applying to, and make note of the most important skills and qualifications being asked for.

Then, when crafting your cover letter, make your suitability the central focus.

Explain why you are the best qualified candidate, and why you are so well suited to carry out the job.

This will give recruiters all the encouragement they need to open your CV and consider you for the job.

Keep it short and sharp

When sending a job application to a recruiter or hiring manager, it is important to remember that they will normally be very busy and pushed for time.

Therefore, you need to get you message across to them quickly (in a matter of seconds ideally). So, keep your cover letter short and to-the-point. A long waffling cover letter will overwhelm recruiters when they are running through hundreds of emails in there inbox, but a concise one will get their attention.

So, keep your cover letter to just a few sentences long, and save the extensive detail for your CV.

Sign off professionally

To finish off your cover note, add a professional signature to the bottom, stating your important contact details and information.

This not only provides recruiters with multiple means of contacting you, but it also adds a nice professional appearance to the cover letter, which shows that you know how to conduct yourself in the workplace.

Include the following points;

• A friendly sign off – e.g. “Warm regards”
• Your full name
• Phone number (one you can answer quickly)
• Email address
• Profession title
• Professional social network – e.g. LinkedIn

Here is an example signature;

Warm regards,

Aaron Smith Customer service professional 075557437373 [email protected] LinkedIn

Quick tip : To save yourself from having to write your signature every time you send a job application, you can save it within your email drafts, or on a separate document that you could copy in.

What to include in your Receptionist cover letter

So, what type of information should you write about in your Receptionist cover letter?

The specifics will obviously depend on your profession and the jobs you are applying to, but these are the key areas you should be covering.

• Your industry experience – Tell recruiters the types of companies you have been working for and the roles you have held in the past.
• Your qualifications – Highlight your most important relevant qualifications to show employers you are qualified to do the roles you are applying for.
• The impact you have made – Demonstrate the positive impact you have made for employers in previous jobs. Have you saved money? Improved processes? Made customers happy?
• Your reasons for moving – Employers will want to know why you are leaving your current/previous role, so provide them with a brief explanation here.
• Your availability – When will you be able to start a new job ? Check your current contract to find out your notice period if you are in a position already.

Receptionist cover letter templates

Copy and paste these Receptionist cover letter templates to get a head start on your own.

Hi Courtney,

I am writing to apply for the Receptionist job at Park Leisure Centre. With 3 years of experience in customer service roles, I possess the essential skills, such as cash handling, inventory management, and customer service, to ensure a welcoming and organised reception area.

During my current job at Waitrose, I interact with hundreds of customers per shift in an efficient and friendly manner, answering questions and recommending products which demonstrates my excellent communication skills. Moreover, my part time job as a Retail Assistant at T S Bryson further honed my POS system expertise and customer service skills. During this role I successfully designed a ‘Locals’ loyalty card, which increased customer return rates by an impressive 25%.

I am eager to bring my attention to detail and friendly demeanour to the reception role at Park Leisure Centre and I am available for an interview at your earliest convenience.

Kind regards,

Tiffany Saunders

Dear Hilary,

I am writing to express my interest in the Receptionist position at Park Surgery. With over 10 years of experience providing exceptional clerical support and customer service in both NHS GP practices and hospital clinics, I am confident in my ability to add value to your reception team.

During my tenure at St Mary’s Surgery, I effectively streamlined patient communications by introducing SMS appointment updates and confirmations, resulting in a 34% reduction in daily calls. I have excellent proficiency in Microsoft Office and BEAM and my keen attention to detail enabled me to redesign the online booking system, reducing booking errors by an impressive 28%. At Southampton General Hospital, I managed the daytime and out-of-hours reception desk in the Orthopaedic clinic, independently overseeing purchase orders and e-booking systems. With my extensive knowledge of patient confidentiality and GDPR compliance, I am well-prepared to contribute to the success of your medical team.

I am eager to discuss how my skills align with the needs of the surgery in person and am available for an interview at your earliest convenience.

Jacob Silva

I am thrilled to apply for the Head Receptionist position at Ocean Hotel. With 20 years of experience in the luxury hotel industry, my expertise in providing exceptional customer service, coordinating bookings, and resolving guest inquiries, make me an ideal fit for this role.

During my latest role at The Grand Hotel, I served as the first point of contact for over 10,000 guests per year, offering exemplary customer service in both English and French. My commitment to guest satisfaction earned me an impressive average CSAT score of 9.8 out of 10 for four consecutive years.

Additionally, I am experienced in independently covering the front desk as well as training junior receptionists to a high standard. My proficiency in handling cash and credit transactions, along with my experience as a Security and Fire Warden, further enhances my suitability for this role. Moreover, my fluency in French and excellent guest satisfaction scores reflect my dedication to providing an exceptional guest experience.

I am excited about the opportunity to contribute my skills to the esteemed team at Ocean Hotel, and I am available for an interview at your convenience.

Katie Conran

Writing a strong attention-grabbing cover letter is a vital step in landing a good Receptionist job.

Use the tips, strategies and examples above to get more responses from you job applications and start lining job interview up.

Good luck with your job search!

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5 Front Desk Receptionist Cover Letter Examples in 2024

• Front Desk Receptionist Cover Letter
• Front Desk Receptionist Cover Letters by Experience
• Front Desk Receptionist Cover Letters by Role
• Write Your Front Desk Receptionist Cover Letter

One of the best ways for businesses to optimize the customer experience is to ensure a friendly and helpful atmosphere the moment they walk through the door. It’s why excellent receptionists like you are needed to welcome guests, answer questions, and manage schedules.

But can you create a cover letter to complement your front desk receptionist resume and show why you’re the best fit to manage the front desk at every company you apply to?

With your cover letter being the opening greeting to hiring managers, it’s important to put your best foot forward, just like when customers walk in. We’re here to help with our front desk receptionist cover letter examples and free cover letter builder that’ll provide a great structure for you to follow.

Front Desk Receptionist Cover Letter Example

USE THIS TEMPLATE

Microsoft Word

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Block Format

Copy this text for your front desk receptionist cover letter!

123 Fictional Avenue San Diego, CA 94101 (123) 456-7890

November 10, 2023

Abigail Clark Sysco Corporation 123 Fictional Lane San Diego, CA 94101

Dear Ms. Clark:

My inspiration was ignited by Sysco Corporation when I explored your awe-inspiring ability to seamlessly bridge the gap between food producers and consumers on a global scale. My objective as a front desk receptionist extends beyond the tangible as I aim to create an unforgettable first touchpoint for visitors, fostering an inviting atmosphere that reflects Sysco’s admirable reputation in the industry.

I’ve been at the heart of the action at Courtyard by Marriott San Diego Old Town, managing an array of phone systems. This is a high-volume establishment with an average weekly customer count exceeding 1,278. Using Avaya and Cisco phone systems, I help boost call routing efficiency by 22%.

Further, at Bair Financial Planning, my competence in Outlook aided in streamlining the firm’s email correspondences and scheduling, resulting in a 28.4% spike in productivity within our team.

As a records management intern at the San Diego City Hall, I focused on implementing digitized data entry and record-keeping techniques using database software like MySQL. The system improved document accessibility, cut down retrieval time by approximately 33.8%, and streamlined the city hall’s general operations.

Enthralled by Sysco’s commitment to fostering the highest quality of global food services, I look forward to discussing my application further. Thank you for your time.

Enclosures: Resume Application 2 letters of recommendation Academic transcript

Why this cover letter works

• Emulate how Amara paints a picture of how she intends to sculpt the front-desk experience at Sysco Corporation. “Creating memorable impressions that encapsulate the company’s spirit” will no doubt resonate with the potential employer on a deeper level.

Pair Your Cover Letter with a Matching Front Desk Receptionist Resume

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Front Desk No Experience Cover Letter Example

Copy this text for your front desk no experience cover letter!

Dear Mr. Lee

Inspired by Nationwide Hotel and Conference Center’s commitment to providing guests with memorable experiences, I’m eager to channel my skills toward creating an outstanding sense of hospitality as your new concierge assistant. The prospect of facilitating unique interactions for each guest and understanding their personalized needs is an experience I deeply value.

During my hospitality management studies at Columbus State Community College, I secured an intern position with Hotel Leveque. My principal role involved managing reservations and enhancing the dining experience for guests using OpenTable. I spearheaded a seamless reservation process that expanded dining reservations by 17%. In addition, advocating the incorporation of local culinary delights into our menu contributed to our regular culinary events that proved very popular with our guests.

My hands-on event management experience further solidified my communication etiquette skills during the renowned WonderBus Music & Arts Festival, a significant annual event in Columbus. This role required me to manage ticketing and reservations for thousands of attendees. Efficiency and attentiveness were key, leading to my successful contribution to an attendee turnaround increase of 22%.

Problem escalation and follow-up skills came into play during my tenure as a committee member for my college’s student council. Here, I expertly handled various student issues, bridging gaps, mitigating disputes, and organizing well-received campus events. These continuous engagements fostered a surge in dispute resolution rates by 29%.

I’m confident that my diverse experiences, coupled with my dedication to excellent guest services and proficiency in industry-relevant tools, make me an ideal candidate for the concierge assistant role at Nationwide Hotel and Conference Center. Looking forward to discussing how my unique skills and genuine passion can contribute to enhancing your esteemed property’s guest experiences. Thank you for your consideration.

• Just like Leo narrates his internship at Hotel Leveque, show how the experience solidified your transferable skills such as reservation management, communication skills, problem-solving, and/or multi-tasking, which are absolute gems for front desk operations.

Front Desk Representative Cover Letter Example

Copy this text for your front desk representative cover letter!

123 Fictional Avenue Lacey, WA 38101 (123) 456-7890

March 15, 2024

Elena Martinez National Vision 678 Fictional Lane Lacey, WA 38101

Dear Ms. Martinez:

As National Vision seeks a dedicated and skilled front desk representative with a customer-centric approach, I am excited to bring my strong interpersonal skills and commitment to quality service to contribute to your team. My problem-solving capabilities, aptitude for organization, and extensive knowledge in client-facing roles make me an ideal candidate to elevate the standards of your front desk operations.

At Super 8 Lacey, I managed transactions worth over $5,638 weekly and reduced guest wait times by streamlining check in and check-out procedures—an experience that aligns with your need for a smooth flow of customers. My proficiency in tools like Trello and ResNexus has improved team efficiency and minimized booking errors. These skills, coupled with my knowledge of Microsoft Office Suite and QuickBooks, position me as a strong candidate to manage the reception area, handle incoming calls, and maintain office supplies inventory.

My experience at Pioneer Family Practice and H&R Block involved managing 1,620+ vital client records annually, enhancing customer engagement by implementing a new feedback system that improved customer satisfaction, and providing exceptional service. This track record is a testament to my strong organizational skills, keen attention to detail, and unwavering commitment to exceptional customer service.

I am eager to bring my background in efficient administrative assistance, customer service acumen, and proficiency in relevant software to your esteemed company. I welcome the opportunity to discuss how my experience, skills, and dedication can contribute to your company’s continued success and growth. Thank you for considering my application.

• For example, describe using Microsoft Office Suite for drafting documents, managing spreadsheets, and handling communications. Perhaps you’ve used QuickBooks for monetary operations like maintaining accurate billing records and processing invoices. ResNexus, synonymous with reservation management, is a worthy mention, too.

Front Desk Agent Cover Letter Example

Copy this text for your front desk agent cover letter!

123 Fictional Avenue Denver, CO 87101 (123) 456-7890

Mathew Patel Aloft Denver Downtown 456 Pretend Avenue Denver, CO 87101

Dear Mr. Patel:

Upon discovering the front desk agent opportunity at Aloft Denver Downtown, I was immediately drawn to your pronounced commitment to providing a personalized and innovative guest experience, as evidenced by the glowing reviews from your clientele. The way Aloft Denver Downtown not only accommodates but anticipates the needs of each guest resonates deeply with my approach to customer service.

At Wisdom Dental and Crunch Fitness, I delivered exceptional customer service to 1,200+ guests and managed multi-line phone systems handling up to 57 calls per day. In addition, I collaborate effectively with team members to resolve issues promptly at H&R Block, leading to a 32% decrease in customer complaints. I have been recognized for my dedication to customer satisfaction, most notably with an employee of the year award at Crunch Fitness.

Your job description highlights the importance of meticulous attention to detail, the capability to multi-task, and the ability to maintain a positive attitude and willingness to learn—qualities that resonate with my professional journey. At Aloft Denver Downtown, I am particularly drawn to this opportunity because of my desire to bring my seasoned expertise to a reputable hospitality brand known for its commitment to guest satisfaction. My track record includes improving customer service satisfaction ratings by 2.4 stars on a scale of 0 to 10 at my previous positions.

Just as a well-orchestrated symphony captivates its audience, I strive to harmonize my skills and dedication to ensure each guest’s experience is nothing short of spectacular. I look forward to discussing how my background, skills, and enthusiasm can translate into memorable stays for your guests, fostering loyalty and excellence synonymous with your brand.

Laura Williams

• Another approach would be recognizing a hospitality award the company received recently. Of course, getting this right demands a little bit of research in the restaurant’s website or unearthing a recent press release.

Hotel Front Desk Cover Letter Example

Copy this text to your hotel front desk cover letter!

123 Fictional Avenue Nashville, TN 37201 (123) 456-7890

Henry Robinson Omni Nashville Hotel 123 Fictional Lane Nashville, TN 37201

Dear Mr. Robinson,

As a passionate traveler interested in creating unforgettable guest experiences, I thoroughly enjoy exploring new destinations and immersing myself in local culture. When I’m not assisting customers in my current role within the hospitality industry, I relish the opportunity to uncover hidden gems in Nashville’s vibrant community. This is precisely why I’m thrilled at the prospect of joining Omni Nashville Hotel as your next guest service representative.

I honed my proficiency in Opera PMS as a front desk associate at Best Western Brentwood, ensuring seamless guest check-ins and personalizing room preferences for our diverse clientele. This involved implementing an efficient email management system, which reduced the average response time by 18%, subsequently increasing guest satisfaction by 12%. Additionally, my expertise in phone systems and etiquette allowed me to seamlessly handle a high volume of calls, achieving a call resolution rate of 91%.

At Marriott Nashville Vanderbilt West End, I took the lead on guest issue resolution and collaborated with various departments to devise solutions that exceeded guest expectations. This cross-departmental initiative successfully improved problem resolution metrics by 9% and resulted in increased positive guest reviews.

In my current role at Holiday Inn Nashville Vanderbilt, I have been instrumental in upselling guest services and local attractions, generating an additional revenue stream of 23% during my time there. My advanced knowledge in using crucial hospitality tools, like OPERA, complemented by my passion for guest satisfaction, was central to these results.

My extensive experience, dedication to exceptional guest service, and proficiency in the required tools make me an ideal candidate for the guest service representative role at Omni Nashville Hotel. I eagerly look forward to discussing how my skill set and passion can contribute to elevating the guest experience at your esteemed property.

• Such adventurous spins don’t just present you as an exciting individual that’s easy to work with. They also underscore your love for the hospitality industry, which could translate into better guest experiences. Subtle casualness is acceptable here.

Related cover letter examples

• Front desk Receptionist Resume
• Receptionist
• Executive Assistant
• Customer Service

How to Make the Right Impact with Your Front Desk Receptionist Cover Letter

You’re probably familiar with how companies tailor customer service efforts to meet specific needs based on their target market. To optimize your front desk receptionist cover letter, showcase how you fit the culture they want to achieve.  

Review the job description for each company you apply to and tailor your cover letter accordingly. For example, while applying for a medical receptionist role, you may want to emphasize abilities in confidentiality and quickly processing requests during emergencies.

Catch the hiring manager’s attention with the intro of your front desk receptionist cover letter

Remembering clients’ names while greeting them at the front desk creates a personable experience that makes a big impact. Fortunately, with your cover letter, you have a leg up. There’s a good chance you’ll find a hiring manager’s name listed in the job description or on the company website, so greet a specific person by name whenever possible. 

Once you get into the opening paragraph, it’s essential to show why your job skills best fit the company’s needs and mission. For example, while applying to a hotel receptionist role, you could explain how you’ll use your abilities in solution-focused customer service to achieve the company’s goal of a customer experience that keeps visitors coming back.  

The example below doesn’t do a great job creating that attention-grabbing opening since the applicant doesn’t explain specific skills that will make them a great fit for a front desk receptionist or how they fit the company’s mission. 

Need more details with this one!

I saw your front desk receptionist job opening and would be excited to work for your esteemed company. I believe my previous experiences will make me a great fit.

The following example better shows how the applicant will create the inviting atmosphere and consumer experience Sysco Corporation wants to achieve.

An opener creating a memorable impact!

Dear Ms. Clark,

My inspiration was ignited by Sysco Corporation when I explored your awe-inspiring ability to seamlessly bridge the gap between food producers and consumers on a global scale. My objective as a front desk receptionist extends beyond the tangible. I aim to create an unforgettable first touchpoint for visitors, fostering an inviting atmosphere that reflects Sysco’s admirable reputation in the industry.

Stand out with the right details in the body of your front desk receptionist cover letter

In the body of your cover letter, you’ll want to provide more details about how you implement skills like managing multi-line phones or scheduling appointments in Calendly based on each job’s needs.

To do that effectively, showcasing examples with metrics will help you stand out. For example, how you boosted customer satisfaction scores or improved email response times for customer requests.

A great body paragraph with receptionist skills and metrics!

I’ve been at the heart of the action at Courtyard by Marriott San Diego Old Town, managing an array of phone systems. This is a high-volume establishment with an average weekly customer count exceeding 1,278. Using Avaya and Cisco phone systems, I help boost call routing efficiency by 22%.

Secure the interview with the closing of your front desk receptionist cover letter

As you close out your cover letter, consider how you end customer interactions to ensure repeat business. You likely say thank you and use a light call to action. Apply those same aspects to your front desk receptionist cover letter.

It’s also an excellent idea to rephrase your connection to the company’s mission and how your skills as a receptionist fit in. For example, how you’ll use your knowledge of Google Calendar systems to set up appointments and reminders to maintain informed and timely operations.

The example below is a decent start, but it’s missing a call to action and could use more details about how the applicant will use their abilities as a front desk receptionist to achieve the company’s mission.

Add more specific details than this!

Thank you for considering me for your salon’s front desk receptionist role. I think my experience and passion for providing a great customer experience will make me a great fit.

Paige Nelson

The following example does a better job of showcasing the applicant’s skills in Opera PMS and Zendesk, which will help Omni Nashville Hotel achieve exceptional guest service.

A specific closer emphasizing receptionist skills!

My extensive experience, dedication to exceptional guest service, and proficiency in Opera PMS and Zendesk make me an ideal candidate for the guest service representative role at Omni Nashville Hotel. I eagerly look forward to discussing how my skill set and passion can contribute to elevating the guest experience at your esteemed property.

Even if you don’t have experience working in a front desk role, you could still write about transferable experiences like retail customer service or performing accurately as a data entry clerk. Even volunteer work, such as greeting and assisting visitors at a local event, can work well.

Try to match the company’s tone in the job description for each cover letter you write. It’ll help showcase how you’ll achieve their ideal customer experience and culture at the front desk, such as the professional and welcoming environment a legal office may want to present.

Your front desk receptionist cover letter should be unique based on each job’s needs. For example, if you were applying to be a car dealership receptionist, they may be looking for specific job skills like understanding vehicle reports.

Receptionist Cover Letter [3 Samples & Tips]

A receptionist cover letter is a 1-page document that introduces you to the hiring managers and persuades them to read your attached resume. It particularly addresses the needs of the prospective employer.

In your cover letter, you should mention why you want to work for the prospective company and what you have to offer in terms of skills, experience, and knowledge.

A cover letter for a receptionist position contains information about the applicant’s skills in managing the reception area, performing basic office administration tasks, and providing ongoing support to the staff.

How to Write a Professional Cover Letter for a Receptionist Position?

The following 8 tips will be useful to write a good cover letter:

• Include your current contact details such as an address, email, and contact number.
• Address your letter directly to the hiring manager by mentioning their name.
• Open the letter by mentioning the position title and your enthusiasm to work for a specific company.
• In the body of the receptionist cover letter, highlight your skills as a receptionist , relevant experiences, and receptionist accomplishments .
• Make a clear and concise single-page document.
• Use a plain font of 10-12 size.
• Proofread thrice for spelling or grammatical mistakes.
• Write a new cover letter for every employer because a tailored cover letter persuades the hiring manager to take a look at the attached resume.

Here are 3 excellent cover letter samples based on years of experience to guide you further.

Receptionist Cover Letter Sample 1 Experience: 15 Years

Elizabeth Jones 92 West Street San Diego, CA 90783 (000) 001-2588 [Email]

January 7, 2023

Mr. John Smith Hospital Administrator Apria Healthcare 325 Some South Street San Diego, CA 65217

Dear Mr. Smith:

As a top-performing receptionist with a 15-plus-year verifiable track record in managing busy front desks, I am eager to contribute to Apria Healthcare. Owing to my skills in providing exemplary customer service and performing secretarial tasks, I will be able to meet and exceed your expectations.

Through my hands-on experiences, I developed exceptional expertise in performing all kinds of reception tasks such as:

• Greeting and directing visitors, providing them with relevant information
• Answering telephone calls and walk-in inquiries
• Scheduling appointments
• Maintaining calendars
• Making travel arrangments
• Maintaining office records

Besides the competencies mentioned above, I offer excellent customer service, PABX management, and cash-handling skills. My previous employers recognized my ability to perform data entry and general record-keeping duties in a timely and accurate manner. The attached resume details my talents and qualifications as a receptionist.

I believe that my potential will help me excel as a Receptionist for Apria Healthcare and would welcome the chance to meet with you to discuss this in detail. I will contact your office next week to see whether you need additional information.

Thank you for your time and consideration, and I look forward to meeting with you in the near future.

Elizabeth Jones (000) 001-2588 Attachment: resume

Receptionist Cover Letter Sample 2 Experience: 10+ Years

Alexandra Kevin 340 Some Lane Green Field, WI 53221 (000) 524-5487 [Email]

Mr. Jake Stuart HR Manager Intermountain Healthcare 604 Jaguar Ave Green Field, WI 53221

Dear Mr. Stuart:

This letter is a strong expression of interest in the Receptionist position at Intermountain Healthcare, as advertised on indeed.com. My 10+ years of experience as a receptionist, coupled with exceptional customer service and communication skills, make me a great contender.

Some of my professional strengths which directly relate to your needs include:

• Greeting walk-in customers and guiding them according to their needs
• Calendar and correspondence handling
• Appointments scheduling
• Taking and forwarding incoming calls
• Bills generation and payments processing
• Managing clerical tasks and electronic database systems efficiently while adhering to the client’s privacy and confidentiality laws

The attached resume further highlights my qualifications and achievements. I would appreciate the opportunity to meet with you to discuss my abilities and your specific requirements in detail.

Thank you in advance for your consideration, and I look forward to hearing from you soon.

Alexandra Kevin (008) 214-4145

Attachment: Resume

Receptionist Cover Letter Sample 3 Experience: 5+ Years

Jennifer Bright 701 Claiborne Street Danville, VA 36281 (000) 625-2356 jennifer @ email . com

Mr. Oliver Mater Manager HR Trinity Group 123 Shore Drive Danville, VA 13242

Dear Mr. Mater:

With my passion to bring perfection to the front desk and administrative work, I offer my services as a Receptionist for Trinity Group. As a highly motivated and punctual individual with an exceptional 5+ years’ track record, I am eager to contribute to your ongoing success.

As can be seen on the attached resume, I am proficient in managing day-to-day administrative and front-desk work.  Specifically, I am very talented in:

• Handling multi-line telephone exchanges and routing phone calls to appropriate individuals.
• Greeting visitors in a very polite and friendly manner.
• Handling the visitor entry and security processes.
• Writing, sending, and receiving correspondence and emails.
• Working efficiently with co-workers to maintain a healthy team environment.
• Utilizing Microsoft Word, Outlook, and Excel to perform clerical and reception tasks.

Furthermore, I possess effective team-building skills and a high level of accuracy, which is the prime reason for my success as a receptionist. My employers commend my ability to work efficiently with customers and coworkers.

The attached resume details my relevant experience, accomplishments, and skills. I will call you after a few days to set up an interview date and will be available at (000) 625-2356 if you need more information.

Thank you for your time and consideration.

Jennifer Bright

Enc. Resume

What to Include in the Cover Letter for Receptionist Job?

The following information should be included in a receptionist’s cover letter in order to make it attractive.

• A friendly and fun personality of the applicant
• Good communication and interpersonal skills
• Ability to handle the multi-line phone system
• Customer service insight
• Ability to work collaboratively while working under pressure
• Microsoft Office and front desk applications

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Receptionist Cover Letter Examples and Writing Tips

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Hard Copy vs. Email Format

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If you're applying for a job as a  receptionist , take some time to write a strong cover letter—doing so could help you land an  interview . 

Your cover letter should emphasize your organization and communication skills, along with other  common receptionist skills  in your cover letter.

You should also highlight any specific skills called for in the job description, such as familiarity with industry terminology, or expertise in  Microsoft Office  or  QuickBooks . Doing this will help your cover letter demonstrate to the employer that you have the skills required for the job. 

Looking for inspiration on how to get started? Get tips on what to write, as well as how to format and send your receptionist cover letter. Plus, take a look at two sample cover letters for receptionist positions that you can use as a template while writing your own. 

Tips for Writing a Receptionist Cover Letter

To get started writing a receptionist cover letter that will impress potential employers, follow these tips: 

Follow directions.  When applying for receptionist positions online, in person, or by email, you will often be asked to include a cover letter with your resume and possibly some other materials such as a list of references and a general application. Be sure to read the job posting carefully, and include only the materials they request at a given time.

If you are asked to submit a cover letter, follow all directions carefully. Send the letter in the correct format to the correct person.

As a receptionist, you will need to follow instructions and pay attention to detail, so it's important to display these skills in your application.

Use keywords.  Tailor your cover letter to the specific job you are applying for. A great way to do that is to include keywords from the job listing in your cover letter. Reread the  job listing , and circle any skills or qualifications that are important for the job. If you have those skills, include them in your cover letter. This will show the hiring manager, at a glance, that you are right for the job.

Provide examples.  When you say that you have a particular skill or experience, prove it by providing a specific example. For instance, if you say that you have strong organizational skills, mention how you helped reorganize the filing system at your last job, and how this increased efficiency in the office. Specific examples show the hiring manager that you really have what it takes.

Highlight relevant experience. Wherever possible, share skills, accomplishments, and experience that match with the employer's needs. You'll also want to quantify any accomplishments if possible. For instance, maybe you can say that reorganizing the billing system at work led to 30% fewer late payments. If you do not have experience as a receptionist, think about ways you can show you're still qualified for the role. For instance, maybe you volunteered at a phone bank (which helps show you have strong communication skills). 

Edit, edit, edit.  Receptionists need to have attention to detail and strong communication skills. Therefore, it is important that you  proofread  your cover letter for any spelling or grammar errors. One way to show your skills as a receptionist is to write a flawless, error-free cover letter.

If you are sending your cover letter as a hard copy (or email attachment), you need to write your letter in  business letter format . Include these items in the following order: your contact information, the date, the company contact information, a business salutation, and the body of your letter. Make sure your letter is left justified.

Your closing will include your handwritten signature followed by your typed signature on a hard copy. If it is an email attachment, just include your typed signature.

The format for an emailed cover letter (where the letter is in the body of the email) is slightly different. You should choose a subject that clearly explains the content of your email, such as the job title you are applying for and your name. Keep it simple: “Medical Receptionist Position – Jane Doe” is clear and to the point.

You do not need to include your contact information, the date, or the employer’s contact information at the top of an emailed cover letter. However, the salutation and the body of the letter will be the same as in a hard copy or attachment.

Your  email closing  should include your full name followed by your phone and email information.

Sample Cover Letter for a Receptionist Position

You can use this sample as a model to write a cover letter. Download the template (compatible with Google Docs and Word Online), or read the text version below.

Sample Cover Letter for a Receptionist Position (Text Version)

Chad Applicant 123 Main Street Anytown, CA 12345 555-555-5555 chad.applicant@email.com

July 30, 2020

Billy Lee Manager ABC Company 123 Business Rd. Business City, NY 54321

Dear Mr. Lee:

I am writing to express my interest in the receptionist job opening at ABC company. I believe my years of work experience as a receptionist, as well as my communication and technological skills, make me an ideal fit for the position.

I have several years of receptionist experience, including working in a busy work environment with multiple phone lines and a large professional staff. I can therefore handle the bustling environment of a large of office such as yours.

I have strong written and oral communication skills. At my current job, I greet about twenty-five to fifty clients per day, answering questions about the company and directing people to the correct offices. I also call dozens of clients per day to confirm appointments, and send emails every day to clients.

I have experience with a variety of software programs, including Microsoft Office and QuickBooks. I am also comfortable using multiple scheduling platforms, including MindBody and Timely. At my current job, I have trained five other employees in our scheduling platform, due to my experience and comfort with the program.

My background and skills make me an excellent candidate for this position. Thank you for your consideration. I look forward to hearing from you to arrange a time to speak in person.

Chad Applicant (signature hard copy letter)

Chad Applicant

Sample Email Receptionist Cover Letter

Sample email cover letter for a receptionist position.

Subject:  Reception Position at Gentle Dental – Jason Martinez 

Dear Ms. Rathbarn, 

I'm writing to apply for the receptionist position at Gentle Dental, which I saw advertised on JobSearchSite.com. I believe that my positive and professional attitude, as well as my experience working as a receptionist in other medical offices, make me a match for this position.

For the pat five years, I've worked in a medical office, where I've greeted patients, scheduled appointments, and answered patients' questions over the phone. My communication skills are strong, and I'm also skilled at assisting patients who are frustrated by long waits or insurance confusion.

I pride myself on keeping doctors' days running smoothly, and problem-solving when unexpected issues arise. For example, when one doctor was unexpectedly three hours late to work, I quickly called all of his scheduled patients and rearranged their appointments. By the time the doctor arrived at work, I had already rescheduled all of his patients successfully.

Please see my attached resume for more information on my work history, and do not hesitate to be in touch with any questions. Thank you for your consideration and I look forward to hearing from you. 

Sincerely, 

Jason Martinez Phone Number Email Address

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