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A Free Business Plan Example to Launch Your South African Business This free Business Plan example provides you with a sample business plan as well as guidance on how to write a business plan and important sections to include in your plan.

By Catherine Bristow Scott May 28, 2019

You're reading Entrepreneur South Africa, an international franchise of Entrepreneur Media.

It pays to plan.

Research conducted by Harvard Business Review found that "entrepreneurs who write formal plans are 16% more likely to achieve viability than the otherwise identical non-planning entrepreneurs."

Simply put, writing a business plan could make the difference between business success and failure – which is why planning now could pay dividends as your business gets off the ground.

But where do you start when writing a business plan? In this comprehensive business plan example, we provide you with what to include in your business plan and a sample business plan to help you to create a compelling plan for your start-up.

1. Executive Summary

If you have seven seconds to make a strong first impression in person, an Executive Summary will be the make-or-break section of your business plan – so make this section count.

As a brief outline of your company's purpose and goals, the Executive Summary should generally take up 1 to 2 pages of your business plan. Some key components to include in your business plan are:

  • A company description
  • A brief summary of your products or services
  • The company objectives
  • A short but thorough overview of the market
  • A justification for viability, particularly "why now?"
  • A snapshot of your business's growth potential
  • A short description of the organisation team
  • Your marketing plan
  • Financial projections

Importantly, your Executive Summary must clearly depict the Problem, the Solution, and carry a sense of timeliness – why now should your business be considered as the solution to solve this problem.

NOTE: The following Business Plan Example is based on a fictional company. Figures will not reflect the exact financials of a similar company.

Example of a Business Plan Executive Summary

example of business plan in south africa

Snug Sneakers is a sneaker shoe range based in Cape Town that currently focuses exclusively on selling locally produced men's and women's custom sneakers.

The business was founded by David Smith and Stewart Bruce, who have both been working within the retail industry for over 20 years, David Smith, a serial entrepreneur has also founded successful brands – Creative Caps and women's cycling brand Pedal Power.

The brand is currently selling online, however has also recently diversified to selling in independent shoe shops.

The company is projecting to sell R2 million in year 1 and R8 million in three years' time. Additionally, there are expansion plans within year 2 to set up distribution networks in Johannesburg, and Durban in the early part of year 3.

Both David and Stewart are social entrepreneurs at heart and believe in providing sustainable jobs for impoverished communities.

As such, the company has started a recycling and training academy in Khayelitsha, where consumers can return old sneakers that are then repaired by Khayelitsha residents and donated to those in need of shoes. This also provides learners within the academy with shoe-making and recycling trade skills.

Industry research has shown that, on average SA consumers own 4 pairs of sneakers, with 4 in 4 consumers indicating that shoe fit and sizes vary across brands.

3 in 4 consumers indicated that their number one concern when purchasing is having to "settle' for the best fitting shoe, despite the fit not being 100% correct.

Based on these and additional industry research statistics, the company's sneaker products are driven to provide the best shoe fit, with the tagline of "shoes that fit so good, you'll never go barefoot again.'

The main competition to Snug Sneakers comes from 1 local brand, SuperStars, and 2 overseas brands Sassy Sneakers and Rock Your Sneakers.

Although SuperStars supports sustainable use of local manufacturers, the competitor does not provide custom fit sneakers. Sassy Sneakers and Rock Your Sneakers both offer custom fit sneakers, both brands are manufactured in China and do not promote sustainable, social conscious value propositions.

The primary means of marketing will mainly be focused on digital marketing, through evidence-based approaches, including search engine optimisation, Google Ads, Facebook Advertising as well as utilising social media channels that have proven very popular for the company, including Instagram, Pinterest and Facebook.

The locally sourced raw materials, which include cotton, rubber and leather, will be supplied from a sustainable cotton mill and tannery in the Limpopo Province.

Funding for the company was derived through the 2 founders, as well as private investment.

2. Business Overview and Objectives

example of business plan in south africa

Creating an overview of your business when you are already established makes it easier, but it may be a little harder when you're either just starting out or haven't even kicked off your operations yet.

When you're just starting out, think about your products and services as your starting point.

  • What will you be providing your market with?
  • How will you be sourcing/ producing these items?
  • What do you need to have in place before you can start selling your products?
  • Who will be distributing/ manufacturing your products?
  • Importantly, who will your target market or customer be?

In our example business plan, Snug Sneakers serves both retail and online customers, although the bulk of the business is through their online clientele.

This means that Snug Sneakers will need a secure e-commerce platform and a website that has carefully considered the user journey when buying custom sneakers.

The company will also need employees to assist with technical challenges, customer support, and warehouse staff for the packing and distribution of their products.

Similarly, you would need to consider the following when identifying their business objectives:

  • What industry will you operate in?
  • Who will be your customer?
  • What is the problem that you will be solving?
  • How will you solve this problem?
  • Where will my business be located?
  • What equipment and resources will I need within my business?
  • What type of employees do I need?
  • How will I differentiate my offering from my competitors?

After answering these questions, you will have a better understanding of what it is that you will be offering and what you need to make it happen. A summary of these points will make up your Business Overview and Objectives for your Business Plan.

Example of a Business Overview and Objectives

Snug Sneakers, based in Cape Town South Africa, is focused on providing sustainable, locally produced custom footwear to South Africa, and internationally through its e-commerce platform and local distributor network.

Founded by entrepreneurs David Smith and Stewart Bruce in December 2017, from Stewart's garage, Snug Sneakers grew exponentially within 1 year from 5 online purchases a month to an average of 200 per month within 12 months.

From the company's rapid growth, it became very clear to the founders that there is a gap in the South African market for locally produced, quality sneakers.

The founders' vision for Snug Sneakers is to become a socially conscious, sustainable brand that supports the South African economy by buying 80% locally produced raw materials.

Additionally, the duo noticed a gap in the market where consumers were looking for custom-fitted shoes and remain loyal to the brand that fit them best. To this end, Snug Sneakers offers a wide range of shoe sizes including quarter and half sizes to ensure that all customers find the right snug fit for their feet.

The overarching philosophy and ethos for the company are:

  • "Soul sneakers' that allow customers to purchase sneakers that promote social consciousness.
  • "South African sourced' sourcing locally produced raw materials that provide job sustainability.
  • Superior sneakers' ensuring that customers still get a high-quality product that outmatches popular brands in workmanship and quality.

Company Status

Snug Sneakers was registered as a PTY (Ltd) on 1 December 2017. The main directors are David Peter Smith and Stewart Owen Bruce. Company shares are held by the founders.

The company currently operates out of rented commercial property in Blackheath, Cape Town.

Company Objectives

Snug Sneakers is currently selling custom sneakers primarily through its online store https://www.snugsneakers.co.za , with market penetration nationally, and highest market penetration in Johannesburg and Cape Town. Sporadic orders have also been received from the USA and the United Kingdom.

The company has also partnered with 3 independent shoe and clothing retailers focused on selling locally-sourced South African apparel.

The company has identified a 2 phased upscaling approach for growing sales and operations:

  • Increase online sales by 40% within a 6-month period of 2019
  • Increase brick-and-mortar retail partnerships from 2 stores in Cape Town to an additional 4 stores in Johannesburg by year end.
  • Increase online sales by 50% by end of year 2020
  • Explore opening up a brick-and-mortar store in the Canal Walk Shopping Centre, Cape Town
  • Increase brick-and-mortar retail partnerships to include 1 store in Durban.

3. Products and Services

example of business plan in south africa

In this section, you will be unpacking your product and services offering, especially your key product differentiation from your competitors. Importantly, in this section you will also need to validate why your product is needed by your customers.

If you have applied for any patents, copyrights, or trademarks, you would also include these in this section.

Products and services that already exist may not need a deep analysis of what they are within your business plan.

However, if you're creating a completely new product or service (if you were the first Uber of the world), carefully detail in this section what your product is about, it's uses and the value it brings to the market so your readers will be able to evaluate the value of your product and services.

Some important aspects to cover include:

  • The anticipated timeline to bring your new product to the market.
  • What differentiates your product or service from those already available in the market.
  • What will your operating costs be and profit margins.
  • How will you source/ manufacture your product.
  • How will the product be distributed to customers.

Example of Products and Services

Snug Sneakers will provide a line of custom sneakers for both men and women. The main product lines include:

  • Casual Range: Everyday sneaker footwear
  • Active Range: Active gym range of sneakers
  • Fashion Forward Range: Formal but funky range of sneakers

Current pricing of the sneakers as follows:

  • Casual Range: R550
  • Active Range: R950
  • Fashion Forward Range: R850

Competition

There are three main competitors that have been identified within the market. These include:

Local competitor:

1. SuperStars 40% locally made raw materials, with 60% of the raw materials originating from China. The brand however does not provide custom-fit sneakers.

Foreign competitors:

2. Sassy Sneakers are based in Australia, with the product line produced in China. The company offers custom fit sizes, however customers have to pay extra for the custom fit and product quality is low.

3. Rock Your Sneakers is a US based company, with the product line produced in China. The company offers some custom fit sizes, however the sizes are limited and the product is only available to South African's online and with a long lead time to delivery.

Snug Sneakers products have a unique differentiator within the market:

  • A greater range of custom fit sizes ranging from ¼ - to half sizes as well as broad and narrow width ranges.
  • The company will be the only brand within South Africa to offer 80% locally manufactured sneakers.
  • Quality of the products is superior to the current locally-made competitor, due to locally sourced high-quality raw materials.

Future Products

The company has also been looking into introducing a line of sneaker care products to assist customers in increasing the longevity of their purchases.

4. Competitive and Market Analysis

example of business plan in south africa

Providing evidence that there is demand for your product or service is one of the most critical components of your business plan. Key to this is understanding your market and your competition within that market.

Embarking on market research requires you to have a deep understanding of what your market is and the opportunities inherent within it. You should be able to define:

  • Target Market. The types of customers you will be targeting with your product or service.
  • Market Need. If there is demand for your products and services and whether this is increasing or declining.
  • Competition. The positioning of your competitors in the market and how you will differentiate your offering from them.
  • Barriers to Entry. What will prevent someone else from providing the same offering or better.
  • Regulation. Regulations that will be applicable to the industry that your business will be operating in.

Example of a Market Analysis

Target market.

With our initial line of casual, active and fashion forward sneakers, we're looking to target the following consumer segment:

  • Age: 16 -36
  • Digital Savvy: Researching and shopping online is part of this customer's DNA. The target market is also very active on social media platforms such as Instagram, Pinterest and Facebook.
  • On Trend: Fashion forward and looking to illustrate their unique personalities, the target market is always looking for fashion to express their uniqueness.
  • Social Consciousness: The target market is proudly South African and are highly conscious of the socio-economic issues and have a keen desire to take part in improving the SA economy, uplifting communities and supporting local initiatives.

Market Need

According to a Global View Research Marketing Report, the global athletic and leisure footwear market size was valued at USD 67.8 billion in 2017. The report found that this value is expected to expand at a CAGR of over 8.0% from 2018 to 2025.

The ever-growing awareness with regards to the health benefits of sports and fitness activities, as well as an expanding retail e-commerce sector globally, including increasing levels of disposable income amongst millennials are estimated to be the key reasons for increasing market growth in this market.

Additionally, the Global Sneaker Market 2018 Industry Trends and Sales report found that although the global brands reported increased profit margins in 2017, these have decreased by 1.5% from 2016.

On the other hand, independent Sneaker retailers have reported a 15% increase in sales, particularly online, in 2017, indicating that consumers are moving away from global brands to pursue lesser known boutique footwear retailers.

  • SuperStars is based in Johannesburg and provides sneakers with 40% locally made raw materials, with 60% of the raw materials originating from China. The brand however does not provide custom-fit sneakers.
  • Sassy Sneakers are based in Australia, with the product line produced in China. The company offers custom fit sizes, however customers have to pay extra for the custom fit and product quality is low.
  • Rock Your Sneakers is a US based company, with the product line produced in China. The company offers some custom fit sizes, however the sizes are limited and the product is only available to South African's online and with a long lead time to delivery. (Repeated above)

5. Marketing/Sales Strategy

example of business plan in south africa

You're on the right track when you have established that there's a market for your product and service and you have identified who your target market is quantifiably, but how will your market segments know to look out for or even buy your product and services?

This is where your marketing and sales strategy comes into play.

A well-defined marketing strategy goes beyond simply advertising your product and service – it includes a deeper understanding of how your customers will view your brand, what is the best way to reach your customers, the benefits that your customer will receive from using your service or buying your product.

Your marketing strategy must also include the budget for your marketing and sales efforts, whether you will require sales staff to sell your products and offer post-sales support, as well as how you will measure your marketing and sales efforts to evaluate their effectiveness.

Example of a Marketing Strategy

Marketing plan.

  • Search Engine Optimisation : Our website pages will be optimised for search engine rankings, with the objective to rank within the top 3 search positions for keywords "custom sneakers", "custom size sneakers" and "custom made sneakers".
  • Paid Search : Snug Sneakers will be investing in Google Ads and Facebook Advertising and well as Programmatic Advertising to increase landing page conversion rates.
  • Social Media : We will be establishing a targeted social media strategy to increase followers across the social media platforms that have shown the highest engagement with the target market. High frequency posts will be created target at highest engagement times to increase engagement and brand awareness.
  • Business Network : We will partner with independent apparel and footwear retailers to drive link building and link sharing both on website and on social media.

Customer Value Proposition and Value Differentiator

Although there is one locally produced sneaker competitor within the market, the founders believe that the customer value proposition being brought to the market is a unique offering and therefore a strong differentiator within the market.

The founders are cognisant that without this differentiator, the only differentiator will be price, which will ultimately have a negative impact on profit margins.

As a unique differentiator and value proposition, Snug Sneakers provides customers with Sneakers with South African Sole, leveraging the Proudly South African heritage and support for local initiatives to help grow South Africa's job economy and promote community upskilling and learnership programmes.

Additionally, Snug Sneakers will ensure that the quality of the products far outweighs those of global brands manufacturing in China. The most important differentiator, however is the ability to custom size shoes to each individual's unique size requirements.

6. Staffing and Operations

example of business plan in south africa

Strategy is irrelevant without execution – which is where your Operations Plan comes into play in your business plan. How will you serve your customers, while keeping your operating costs low enough to make sufficient profitability?

Your Operations Plan will detail how you will manufacture, staff, fulfil and stock your products, including your day-to-day operational requirements. Ultimately, this section describes how you will run your business.

Some questions to answer in this section include:

  • Where will your operations be based?
  • What is your management structure?
  • What are your staffing requirements?
  • What equipment, facilities and supplies will you need?
  • How will you establish your suppliers?
  • What will be the operational changes required should your company grow?
  • What will your production methods entail?
  • How will you service/ deliver goods to customers?
  • What regulatory requirements must be in place? (Licences, permits etc.)
  • How will you manage your inventory levels?

Example of Staffing and Operations

Management team.

David Smith is a serial entrepreneur who founded successful and well-known brands Creative Caps and women's cycling apparel Pedal Power.

David graduated from Stellenbosch University with a B Comm in Economics and went on to study an MBA at GIBS Business School. David heads up Snug Sneakers as the Chief Executive Officer (CEO).

Stewart Bruce has worked in the retail industry as a Senior Designer for well-known retail brands, including Puma and Sketchers.

With over 20 years' experience in designing active and casual footwear, as well as sourcing and overseeing materials for the product range, Stewart brings excellent experience to the management mix as Chief Design Officer.

7. Financial Projections

example of business plan in south africa

The bottom line counts the most when it comes to writing your business plan.

Without the numbers to prove whether your business will be profitable or not, potential investors or lenders will have a difficult time objectively deciding if your business will be a sound investment.

Aside from persuading potential investors, crucially, the numbers that you have crunched will also indicate whether you have a viable business.

There are five basic reports or cash projections to include in your business plan:

  • Income Statement
  • Balance Sheet
  • Cash Flow Statement
  • Operating Budget
  • Break-Even Analysis

It's important to come up with credible financial projections for your business to illustrate that it is feasible.

One way to tackle this section is to break down the figures into various components, such as by sales channel or target market segment.

At this stage, you won't be able to supply exact figures, because you're still estimating your future financials, but by breaking down your guesses into components you will be able to determine a more realistic figure for each component, rather than hazarding guesses as a whole.

The business plan should be an ongoing, living document that can be used as your guide for running your business. It requires continuous adjustment as your business changes and grows.

Entrepreneur Staff

Sales Enablement - Content Division Manager

Catherine Bristow Scott is the Content Division Manager for Entrepreneur South Africa. With specialist expertise in developing SEO content, effective sales enablement content to drive lead generation, as well as digital strategy, Catherine brings an in-depth understanding of developing both written and video content to assist businesses in remaining competitive and growing their revenue.

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Download a Free Business Plan Template

What is a business plan.

The written plan of goals you want to achieve with your business, and how you want to achieve them, is called a business plan. It is a decision-making tool used when beginning or extending a venture.

Any new business requires a business plan to ensure that the business can make a profit. Fund-seeking entrepreneurs use a formal business plan to convince investors to contribute towards the capital of the business.

Existing businesses – looking to expand or change the business – also use business plans to prospect for new business, attract key employees or deal with suppliers. By revising their business plan regularly, existing companies can devise strategies to manage their companies better.

Most commonly, a business plan is used to apply for a bank loan to fund a business. To learn how to create a business plan for a bank in South Africa, see FNB and Standard Bank’s business plan guidelines. You can also download Standard Bank’s free business plan template in Word or PDF format.

A business plan consists of three primary parts:

  • The business concept – details about the industry, the structure of the business, the product or service and the strategy for the success of the business.
  • The marketplace section – an analytical description of potential customers and the strategy for achieving success against competitors.
  • The financial section – the income and cash flow statement, balance sheet and other financial information.

The length of a business plan varies depending on the nature of the business and the purpose of the business plan. Typically, a business plan is 15 to 20 pages long. It usually details the goals for the business for the next three to five years.

An important part of compiling a business plan is in-depth research into the market and industry. Try to gain as much insight into the market you are targeting by talking to business owners, suppliers, potential customers, existing customers, staff members, business experts, etc. Also, research the industry online.

Business plan format

Although there are several types, the key components of all business plans are essentially the same. The format varies based on who the intended reader of the business plan is. Here is an example of a standard business plan format:

1. Table of Contents (1 page)

The table of contents page should include the correct page numbers of the sections of the business plan. Therefore, it is best to write this page last. In addition to the table of contents page, the plan must also have a cover and a title page.

2.  Executive Summary (2 pages)

The purpose of the executive summary of a business plan is to entice the reader to read the rest of the plan. The executive summary is an overview of the key aspects of the plan. It should be compelling but also concise.

The executive summary should include:

  • the business concept (a description of the business, product, market and target market);
  • key financial aspects (sales, profits, cash flows, investment returns and capital requirements); and
  • a short company overview (type of company, date formed, owners and key personnel and achievements).

3. Company Overview (1 – 2 pages)

This section is a high-level overview of the company and the industry in which it operates. It is a description of the business, the product and the industry.

The following should be included in the company overview:

  • The name of the company and the type of ownership and registration;
  • Details about the business location (address, zoning, reason for choosing location, monthly rentals, etc.)
  • Significant assets and financial contributions to the business;
  • The mission statement of the business;
  • Company objectives and goals;
  • The main features of the industry in which the business will operate;
  • The most important company strengths and core competencies;
  • An explanation of the product, target market and profitability of the plan.

4. The Opportunity, Industry and Market Description (2 – 3 pages)

The research you conducted will come into play in this section. This section offers a detailed explanation of the market and industry and the business’ position therein.

They key is to determine who your target market is through a market analysis. Then clearly explain how your products/services will fulfil the needs of your target market. A market analysis also helps to determine pricing, distribution strategies and growth potential within the industry.

Describe the following:

  • The opportunity – the gap in the market;
  • The industry – the forces affecting the industry (i.e. obstacles to entry, customers, suppliers, substitute products and competition); and
  • The market – insights into the target market (i.e. size, growth and trends).

5. Strategy (1-2 pages)

Detail your positioning strategy and how the business will compete in the chosen market. In other words, what is unique about your product/service and how will the target market benefit from what you have to offer.

6. Business Model Explanation (1 page)

The business model depicts how the business will make money/profit. A business model covers the following aspects:

  • Sources of revenue;
  • Costs involved in generating the revenue;
  • The profitability of the business (revenue minus costs);
  • The investment required to get the business up and running; and
  • Success factors and assumptions for making the profit model work.

7. Management and Organisation (2 pages)

The biographies of the members of your management team and their roles in the business. Who will be responsible for running the business and why are they well-suited to the task?

This section should include:

  • The founders of the company and their qualifications and experience;
  • The day-to-day management team and their individual competencies and responsibilities;
  • The type of support staff needed to run the business; and
  • An organisational chart to show the management hierarchy.

8. Marketing Plan (2 – 3 pages)

The marketing plan is a comprehensive explanation of your marketing strategy. In other words, how will you sell your service/product to your target market?

Your marketing plan should include:

  • The value of your product/service to customers;
  • A detailed description of the target market;
  • How you want your target market to perceive your product/service;
  • The pricing strategy for the product/service;
  • Sales and distribution channels that will be used to get the product/service to the customer; and
  • The promotion strategy (budget, public relations activities, promotions, advertising, etc.).

9. Operational Plan (2 pages)

The operational plan is a description of how the business will function. Include a description of the following:

  • The operating cycle – how the business will deliver the service or create and sell the product;
  • How skills and materials will be sourced;
  • Which tasks will be outsourced and how business relationships will be managed; and
  • The cash payment cycle of the business.

10. Financial Plan (3 – 5 pages)

A very important part of any business plan is the financial plan. It is a reasonable projection of the company’s financial future.

A good financial plan will determine how much capital the business needs to launch and/or grow. This section is especially important to potential investors and banks – who will determine the odds for the continued survival of the company based on this information.

A financial plan should include:

  • Start-up expenses and capital: What it would cost to start/grow the company and how the money will be generated.
  • Profit and loss projections/income statement : Financial sales and expenses projections (i.e. income, cost of goods, gross profit margin, net profit, total expenses, etc.).
  • Cash flow projection: Reflects how much cash will be needed to cover expenses and when it will be needed. The cash flow projection amounts to a profit or loss at the end of each month or year.
  • A balance sheet: A summary of the business’ equity, assets and liabilities.
  • A break-even calculation

Income statements and cash flow projections must be generated for every month of the first year, every quarter of the second year and annually for every year thereafter. The balance sheet is only generated on an annual basis.

Short summaries of the analyses of the income statement, cash flow projection and balance sheet must also be included. Do not include too much detail in this section. Additional projections, charts and calculations must be added to the Appendix.

11. Appendix

Additional reference documents are included in the appendix. This could include:

  • Brochures and advertising materials;
  • Industry studies and market research;
  • Plans and blueprints;
  • Photos and maps of location;
  • Magazine or other articles;
  • Detailed lists of equipment owned or to be purchased;
  • Copies of leases and contracts;
  • Letters of support from future customers;
  • List of assets available as collateral for a loan; and/or
  • Detailed financial calculations and projections.

Find more business plan examples and templates from Entrepreneur Magazine .

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How to create the perfect business plan in 10 steps

Every business needs a plan. But how do you write one? Here are 10 steps to help you get it right.

A business plan written up in a notebook

What is a business plan?

A business plan is the roadmap for a business and shows the overall strategy, goals and vision for success. It shows how a business operates and how it will make money.

It’s different from a business proposal which is a pitch to sell a product or service to a prospective customer.

Why do you need a business plan?

You may be wondering why you need a plan in the first place. After all, you have a clear idea in your mind about what you want to achieve. You know the market, you have the necessary skills. So why do you need a plan?

There are many good reasons. Here are just a few of them:

  • To clarify your ideas: Writing something down gives it structure and substance. Your ideas will be clearer on paper than in your head.
  • To discover and solve problems: The business idea you have in mind may have some holes – you might not have covered everything. This will become much more apparent when your words are on the page.
  • To get feedback from others: A properly written business plan can be shared with trusted people to get their advice.
  • As a formal document: Banks, investors, accountants and lawyers will want proof that you’re serious about your business. A written plan will provide that proof.
  • To guide you as your business grows: A good business plan will keep you on track and focused, even as day-to-day work becomes a distraction.

If you’ve never written a business plan before, it can be a daunting prospect. But these 10 steps will help you create the perfect business plan.

1. The executive summary

This is where you describe your company and the product or service that it will sell. This must be brief, to catch and hold people’s attention.

Try to describe the goal and mission of your business in just a couple of sentences. Work hard at this and try to make it memorable.

Treat this section as an elevator pitch document – it should be succinct and easy to remember.

You can read more about how to create the executive summary in our guide What is an Executive Summary in a Business Plan?

2. Who are your customers?

Do you have a clear idea of the type of people (or businesses) who will buy your product or service? If not, think carefully until you do.

This is one of the first questions any investor will ask you about your business plan. Have your answers ready.

  • Know whether your customers will be consumers or businesses. If they are businesses, who will you target within those companies? Maybe it’s the salesperson, or perhaps it’s the CEO?
  • Determine whether you'll have regular clients or one-off buyers.
  • Make sure you’ve actually spoken to some of your potential customers.

3. Evaluate the target audience

There’s no room for guessing here. You need to identify the people or businesses who will buy from you. Think about the following:

  • Demographics – such as age, gender and social status
  • Firmographics – includes size of the company, revenue of the company and services or products of the company
  • Location – perhaps a specific area, town, or even country
  • Profession – maybe you’re targeting accountants, police or lawyers, for example
  • Groups – such as people with shared interests or habits

The better you evaluate your target audience, the more comprehensive your business plan will be.

4. What are your opportunities?

Successful businesses think big. You might be starting small, but you don’t have to stay that way. So write down the possible opportunities for your business as it grows.

For example, perhaps you’re planning to start by selling over the internet. That’s great, but how will you get traffic to your site? How will people find you online? Will you need salespeople? If not, how will you convince people to buy from you?

As the business grows, is there scope for a bricks-and-mortar retail outlet? What other opportunities will you have if your business grows as planned?

5. Understand the competition

Every business has competition. If you don’t mention yours, investors will think you’re unprofessional – or just plain naive. Be thorough, and list all your existing and potential competitors:

  • Who are your direct competitors – those selling the same products as you?
  • Who are your indirect competitors – those whose market overlaps yours?
  • What will prevent other companies competing with you – what are the barriers to entry?
  • What is your USP (unique selling proposition)? In other words, what’s your point of difference that makes you different from your competitors?

That last point is important. You need to explain how your business will differentiate itself from all the others. That might be based on price, service, quality, range or value. Make sure you spell it out.

6. Build a simple financial plan

All business plans should contain some financial information. This should include the overall costs of setting up your business. For example:

  • Cost to make or buy products
  • Costs for labour and manufacture, including raw materials
  • Employee costs, especially for service businesses
  • Distribution and marketing costs
  • Fixed and variable overheads

Good accounting software will help you create a draft financial model. We’ll look into this in more detail in a future guide. For now, talk to your accountant or bookkeeper for help and advice.

7. Include an outline marketing plan

For this section of your business plan, you need to think about the five ‘Ps’:

  • Pricing – how will you price the end product?
  • Positioning – how does your product or service fit into the market?
  • Promotion – what channels will you use to attract and communicate with customers?
  • Profit – how much do you expect to make per item sold?
  • Place – what are your sales outlets?

8. Plan your operations

Put your vision to one side for a moment. What are the daily tasks that need to be done when running the business? Include all business processes such as manufacturing and packaging. Try to cover all departments too, including sales and customer service.

9. Get the right people

This is one of the most important factors. Think about who you want to hire . How will you find people whose skills complement yours? And how will you convince them to work for you?

Also think about who you want as your business advisors. You'll need people you can trust, to guide and mentor you at times when you need it.

10. Simplicity is the key

Keep it simple. Complex and long documents won’t be read – either by you or by potential investors. A business plan should be brief, relevant and focused (you can use our free business plan template ).

If you find yourself getting carried away while writing, stop and take a break. Then go back and edit what you’ve written. Shorter is better. The core of a good business plan should be just a few pages long.

Plan your business around your strengths

As you write your business plan , keep in mind your strengths – and also any areas for improvement. This will help you construct a plan that makes the most of your abilities, while still being realistic. That's more likely to convince investors that you're serious.

Your business plan is a roadmap for your business – but it's not set in stone. Review it at least once a year and make changes if necessary.

Above all, keep getting feedback from your advisors – official and unofficial ones. With their help, you'll create the perfect business plan that takes you where you want to go.

Xero does not provide accounting, tax, business or legal advice. This guide has been provided for information purposes only. You should consult your own professional advisors for advice directly relating to your business or before taking action in relation to any of the content provided.

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How to Write a Business Plan (Detailed Template)

Starting a business can be both exciting and daunting. A well-crafted business plan not only acts as a roadmap for your venture but also is crucial when communicating with investors and stakeholders. In this guide, we’ll walk you through the essential components of a comprehensive business plan, focusing on financial projections and a SWOT (Strengths, Weaknesses, Opportunities, Threats) analysis.

Business Plan 101

This template is designed to provide clarity and direction for your business’s journey ahead.

1. Executive Summary

The executive summary serves as the doorway to your business plan, providing a concise and compelling overview that entices readers to delve deeper into your document. It’s crucial that this section is clear, engaging, and reflective of the core elements of your business.

Start with the identity and geographical base of your business. Highlight the uniqueness of your offerings. Describe how your products or services stand out in the market.  Your mission statement should resonate with your business values and vision. It’s not just about what your business does, but why it does it.

State clear, measurable, and time-bound objectives. Whether it’s reaching a certain sales target, expanding product lines, or entering new markets, make sure these objectives align with your overall business strategy.

Offer insights into your market, including size, potential for growth, and the specific segment you are targeting. Mention key trends and customer needs that your business is poised to meet.

Provide a snapshot of your financial outlook, highlighting projected revenue, profit margins, and major cost centers. This should reflect a realistic and viable financial future for your business.

Executive Summary Page Example:

Business Name and Location:

  • Name: [Your Business Name]
  • Location: [Your Business Location] – [Provide a brief description of the location and why it’s advantageous for your business.]

Products or Services Offered:

  • What We Offer: [Describe your products or services briefly, focusing on the unique value they provide.]
  • Competitive Edge: [Explain how your offerings stand out in the market. Mention any innovative features, superior quality, or exceptional services that distinguish your business.]

Mission Statement:

  • Our Purpose: [Your Mission Statement] – [Craft a statement that embodies the core values, vision, and purpose of your business. Make it inspiring and reflective of the impact you wish to have on your customers and the industry.]

Specific Objectives:

  • Short-term Goals: [List your immediate objectives, ensuring they are Specific, Measurable, Achievable, Relevant, and Time-bound (SMART).]
  • Long-term Vision: [Outline your aspirations for the future of the business, setting a clear direction for growth and development.]

Brief Description of the Market:

  • Market Overview: [Provide an overview of the market size, growth potential, and dynamics.]
  • Target Segment: [Identify the specific market segment you are targeting. Explain the needs and characteristics of this segment.]
  • Market Trends: [Discuss key trends shaping the industry and how your business is positioned to capitalize on these trends.]

A Summary of Your Financial Projections:

  • Financial Outlook: [Present a snapshot of your projected revenue, profit margins, and major cost centers.]
  • Key Financial Indicators: [Highlight critical financial metrics that showcase the financial health and potential of your business.]
  • Investment Thesis: [If applicable, provide compelling reasons why investors should consider funding your business.]

In summary, [Your Business Name] is strategically positioned to make a significant impact in the [Specific Market/Industry]. Our dedication to [key business value – e.g., innovation, customer satisfaction, quality] sets us apart and aligns with the evolving demands of our target market. We are committed to achieving our objectives and propelling [Your Business Name] to new heights of success.

2. Business Description

A well-crafted business description is more than just an overview; it’s the narrative of your company’s journey, structure, and vision. It provides stakeholders with a clear understanding of what your business stands for and its place in the market.

Describe the landscape of the industry, including its size, growth rate, and main players. Share your business’s origin story – what sparked the idea, how it has evolved, and where it currently stands. Highlight milestones that are crucial to your business’s narrative. Discuss the legal structure of your business, whether it’s a sole proprietorship, partnership, or corporation, and what that means for the way your business operates.

Identify and articulate the specific needs or gaps in the market that your business addresses. Explain how your products or services provide solutions or enhancements.  What makes your business stand out? It could be your commitment to sustainability, your innovative approach to customer service, or a proprietary technology.

Business Description Page Example:

Introduction:

XYZ Corporation: Pioneering Solutions in the [Industry Name]

At XYZ Corporation, our mission transcends beyond mere operations; it is about crafting a legacy in the [industry name, e.g., technology, healthcare, etc.]. With an unwavering commitment to innovation and quality, we strive to redefine industry standards and create unparalleled value for our customers and stakeholders.

The Industry We Are Entering:

The [industry name] industry is a vibrant landscape characterized by [describe the industry’s size, e.g., “a multi-billion dollar market”]. With a growth rate of [mention growth rate, e.g., “5% annually”], it represents a dynamic and evolving sector. Dominated by key players like [mention main players], the industry is ripe for innovation and sustainable solutions, areas where XYZ Corporation aims to leave its mark.

The History and Current Status of Our Business:

Founded in [Year] by [Founder’s Name(s)], XYZ Corporation was born out of a vision to [mention what sparked the idea, e.g., “revolutionize the way businesses approach cybersecurity”]. From our humble beginnings in [location or context], we have grown into [mention current status, e.g., “a leader in providing cutting-edge cybersecurity solutions”]. Key milestones include [mention significant achievements, e.g., “securing our first patent in 20XX” or “expanding our operations to international markets in 20XX”].

Our Business Structure:

XYZ Corporation is structured as a [mention legal structure, e.g., “private corporation”], enabling us to [describe implications of this structure, e.g., “channel investments directly into research and development and maintain agile, customer-focused operations”]. This structure supports our mission by [mention how the structure supports the business, e.g., “fostering innovation and ensuring swift decision-making”].

The Market Needs That Our Business Will Fulfill:

In a world where [describe a general problem or need in the industry], XYZ Corporation stands as a beacon of progress. We address the pressing need for [mention specific needs or gaps your business addresses, e.g., “more robust and user-friendly cybersecurity solutions”]. Our [products/services, e.g., “state-of-the-art encryption software”] are designed to [explain solutions or enhancements, e.g., “provide unmatched data protection to businesses of all sizes”].

Unique Aspects of Our Business That Give Us a Competitive Edge:

What truly sets XYZ Corporation apart is [mention unique aspects, e.g., “our commitment to sustainability and ethical practices”]. Our [mention a unique selling proposition, e.g., “patented technology”] and [mention another USP, e.g., “customer-centric approach”] position us uniquely in the market, enabling us to [describe the competitive edge, e.g., “deliver unparalleled value and build lasting customer relationships”].

As we move forward, XYZ Corporation remains dedicated to pioneering solutions, driving industry standards, and exceeding expectations, propelling [industry name] into a future where [mention vision or hopeful outcome, e.g., “technology and security move forward hand in hand”].

3. Market Analysis

An insightful market analysis not only highlights the position of your business in the industry but also showcases your understanding of the dynamics that drive it. It’s a blend of research, foresight, and strategic planning.

When discussing the industry outlook, it’s important to paint a picture of the evolving landscape. Understanding your target market is about recognizing the pulse of your potential customers.  Knowing your competitors gives you a strategic edge. Navigating the regulatory environment is crucial for sustainable growth.

Market Analysis Page Example:

Industry outlook.

  • Current Industry Trends: A graphical representation of industry growth over the last five years, highlighting key developments and shifts in market dynamics.
  • Future Predictions: Predictive charts and models showcasing expected industry growth, emerging sectors, and potential market disruptors over the next decade.

Target Market Analysis

  • Demographics and Psychographics: A detailed infographic showing the demographics (age, gender, income levels) and psychographics (lifestyle, values, buying habits) of our target market.
  • Market Needs: Pie charts or bar graphs illustrating the primary needs and preferences of our target customers, based on market surveys and consumer behavior analysis.

Competitive Landscape

  • Competitor Mapping: A strategic map showing key competitors, their market share, strengths, and weaknesses.
  • Market Positioning: A positioning matrix displaying where our business stands in relation to competitors regarding price, quality, and service offerings.

Regulatory Environment

  • Regulatory Framework Overview: A flowchart outlining the primary regulatory bodies and applicable laws affecting the industry.
  • Compliance Strategy: A diagram illustrating our approach to compliance, including risk assessment and mitigation strategies.

The market analysis on your business plan demonstrates our comprehensive understanding of the industry dynamics, target market intricacies, competitive landscape, and regulatory challenges. This section not only underscores our business’s strategic positioning but also sets the foundation for informed decision-making and long-term growth planning.

4. Organization and Management

A clear depiction of your business’s organizational structure is crucial as it outlines the framework of your company’s hierarchy, decision-making process, and the expertise each member brings to the table. This section should be detailed, transparent, and reflective of the company’s culture and operational methodology.

Introduce the business owners by highlighting their background, expertise, and the unique perspective they bring to the business.  Detail the profiles of key management team members, emphasizing their roles, experience, and how their presence strengthens the business.

Clarify the legal structure of your business, be it a sole proprietorship, partnership, or corporation, and discuss how this affects your operations and growth.

If your organization’s structure is complex, consider including an organizational chart. This visual representation can provide clarity on the hierarchy and reporting lines within your business.

This section of our business plan offers a comprehensive overview of our organizational structure, detailing the framework of our company’s hierarchy, decision-making processes, and the unique value each team member brings. It’s designed to reflect our company culture and operational approach, ensuring clarity and transparency in our internal structure.

Organization and Management Page Example

  • Background: A brief narrative detailing the owner’s professional history, educational background, and relevant experience.
  • Expertise: Highlight the specific skills and industry knowledge that the owner contributes to the business.
  • Vision for the Business: A statement reflecting the owner’s aspirations and strategic direction for the company.
  • Background: … (similar structure)
  • Expertise: …
  • Vision for the Business: …

Profiles of Your Management Team

  • Role and Responsibilities: Define the role within the company, primary duties, and areas of oversight.
  • Professional Background: Summarize their career journey, highlighting relevant experiences and achievements.
  • Unique Contribution: Discuss how their expertise and leadership style contribute to the company’s strengths and culture.

(Repeat structure for each key management team member)

The Legal Structure of Your Business

  • Type of Legal Entity: Clearly state whether your business is a sole proprietorship, partnership, LLC, corporation, etc.
  • Implications on Operations: Discuss how this legal structure influences your business operations, liability, tax obligations, and growth potential.
  • Ownership and Equity Structure: If applicable, detail the ownership percentages, voting rights, and equity distribution among the stakeholders.

Organizational Chart

  • Visual Representation: If your organization’s structure is complex, include a clear and detailed organizational chart.
  • Hierarchy and Reporting Lines: Ensure the chart accurately reflects the hierarchy of your business, including reporting lines and departmental divisions.
  • Key Positions: Highlight key positions within the company, ensuring clarity in the roles and responsibilities.

5. Services or Products

Your services or products are the heart of your business plan. This section should vividly describe what you’re offering, underlining the value it brings to your customers, and showcasing the innovation and thoughtfulness behind each product or service. Here’s how you can enrich each component:

Provide a detailed description, highlighting the uniqueness and the craftsmanship involved.  Discuss the value your products or services add to the lives of your customers. Explain the journey of your product from conception to the end-user.  Highlight any ongoing efforts to innovate or improve your products or services.

Products or Services Page Example

  • Description: Provide a rich, detailed narrative of the product or service, emphasizing the craftsmanship, technology, or innovation involved in its creation.
  • Unique Features: Pinpoint what sets this product or service apart from competitors, focusing on its unique attributes and benefits.

(Repeat structure for each product/service)

The Benefits They Offer to Your Customers

  • Customer Value Proposition: Discuss how this product or service enriches the lives of customers, addressing specific needs or desires.
  • Testimonials or Case Studies: If available, include customer feedback or case studies to underscore the tangible benefits experienced by users.

The Product Lifecycle

  • Conception: Narrate the genesis of the product or service idea, including inspiration and initial vision.
  • Development: Describe the stages of development, from initial design to final production or implementation.
  • End-User Experience: Detail the journey of the product or service from the end-user’s perspective, from purchase to usage and support.

Research and Development Activities

  • Ongoing Innovations: Highlight any continuous efforts in research and development, aiming at product or service improvement, innovation, or diversification.
  • Future Outlook: Discuss potential future enhancements or iterations of the product or service, reflecting a commitment to growth and customer satisfaction.

6. Marketing and Sales Strategy

A robust marketing and sales strategy is pivotal for the growth and sustainability of your business. It outlines how you plan to attract, engage, and retain your customers, ensuring a steady stream of revenue. Let’s delve into the specifics of how to craft this section effectively:

Outline your approach to reaching your target audience and converting them into loyal customers. Detail the sales tactics you will use to boost your revenue. Provide a realistic projection of your sales over a specific period, based on market research, historical data, and the effectiveness of your marketing and sales strategy.

Marketing and Sales Strategy Example Page

  • Detail how we’ve identified our target market segments, including their needs, preferences, and behaviors.
  • Explain how our marketing efforts will be tailored to resonate with these specific audience segments.
  • Digital Marketing: Outline strategies for online presence, including social media, SEO, content marketing, and online advertising.
  • Traditional Marketing: Discuss the role of traditional marketing channels like print, broadcast, and direct mail in our strategy.
  • Events and Sponsorships: Highlight planned participation in industry events, trade shows, or community sponsorship opportunities.
  • Sales Model: Describe our sales model (B2B, B2C, direct, indirect) and how it aligns with our market and product/service offerings.
  • Sales Channels: Detail the channels through which we will sell our products or services (online, in-store, distributors, etc.).
  • Customer Relationship Management (CRM) Strategy: Discuss how we will manage relationships with potential and existing customers to foster loyalty and repeat business.

The Type of Sales Activities Your Business Will Undertake

  • Direct Sales Initiatives: Outline plans for direct sales efforts, including in-person meetings, presentations, and negotiations.
  • Promotions and Discounts: Discuss how promotional offers and discounts will be used strategically to boost sales during specific periods.
  • Partnership and Collaborations: Detail any plans for partnerships or collaborations with other businesses that could lead to increased sales opportunities.

Your Sales Forecast

  • Data-Driven Projections: Provide a sales forecast for a specific period (e.g., quarterly, annually), based on market research, historical data, and current market trends.
  • Graphical Representation: Include charts or graphs to visually represent the sales projections, making the data easily understandable at a glance.
  • Assumptions and Rationale: Clearly state the assumptions underlying the sales forecast and the rationale behind the projected numbers.

7. Financial Projections

Financial projections are a critical element of your business plan, illustrating the financial future of your business and its capacity for profitability and growth. This section should be meticulously detailed and based on realistic assumptions. Here’s how you can structure it:

Provide comprehensive financial statements projecting the revenue, expenses, cash flow, and overall financial health of your business. Break down the first year’s financial projections to showcase a more detailed and immediate financial trajectory.  Clarify the basis of your financial projections to add credibility. Provide an analysis to show when your business is expected to cover all its expenses and start generating profit.

Financial Projections Page Example:

Income Statements, Cash Flow Statements, and Balance Sheets for the Next Three-to-Five Years

  • Provide annual income statements, projecting revenues, cost of goods sold, gross profit, operating expenses, and net income.
  • Present detailed cash flow statements, showing cash inflows from operations, financing, and investments, as well as cash outflows.
  • Offer projected balance sheets, illustrating the company’s assets, liabilities, and equity at the end of each year.

Monthly or Quarterly Projections for the First Year

  • Break down the income statement monthly or quarterly for the first year to provide a more granular view of expected financial activities.
  • Provide detailed cash flow projections on a monthly or quarterly basis for the first year, highlighting the operational liquidity of the business.
  • Present balance sheets for each month or quarter of the first year, showing the evolution of assets, liabilities, and equity over short-term periods.

Assumptions on Which Your Projections Are Based

  • Discuss assumptions made about market conditions, growth rates, pricing strategies, and customer acquisition.
  • Clarify assumptions regarding operational costs, production capacity, and efficiency.
  • State assumptions made in terms of financing, interest rates, and investment returns.

Break-even Analysis

  • Provide a calculation of the break-even point, demonstrating when the business is expected to cover all its expenses and start generating profit.
  • Include a graph showing the break-even analysis, visually presenting the point where total revenues equal total costs.

8. SWOT Analysis

A SWOT Analysis is a strategic planning tool that helps to identify and assess the Strengths, Weaknesses, Opportunities, and Threats related to your business. It offers valuable insights that can guide decision-making and strategy development. Here’s a detailed SWOT analysis for Zambezi Crafts:

SWOT Analysis Page Example:

Strengths are internal attributes of Company XYZ that confer a competitive advantage.

  • Innovative Product Line: Company XYZ is known for its innovative approach to product development, consistently staying ahead of market trends.
  • Robust Distribution Network: A well-established distribution network ensures that Company XYZ’s products are readily available to a wide customer base.
  • Strong Financial Health: Solid financial foundations enable sustained investment in growth and innovation.

Weaknesses are areas where Company XYZ needs improvement or faces internal challenges.

  • Brand Recognition: Despite a strong product line, Company XYZ struggles with brand recognition in a crowded market.
  • Dependency on Key Personnel: The company’s success is highly reliant on a few key personnel, whose departure could disrupt operations.
  • Operational Inefficiencies: Certain areas of operation lack optimization, leading to increased costs and reduced margins.

Opportunities

Opportunities are external factors or trends that Company XYZ can leverage to its advantage.

  • Emerging Markets: Expanding into emerging markets presents a significant growth opportunity with a new customer base.
  • Technological Advancements: Adopting new technologies can streamline operations, enhance product offerings, and improve customer experience.
  • Strategic Partnerships: Forming strategic partnerships can open up new markets, enhance product lines, and improve competitive positioning.

Threats are external factors that pose challenges to the stability or growth of Company XYZ.

  • Intense Market Competition: The highly competitive market requires continuous innovation and marketing to maintain market share.
  • Regulatory Changes: Changes in regulations can lead to increased compliance costs or alter the industry landscape.
  • Economic Fluctuations: Economic downturns can lead to reduced consumer spending and pressure on profit margins.

9. Appendices and Exhibits

The appendices and exhibits section of your business plan is where you provide supplementary material that supports and strengthens the main content of your plan. This section adds depth to your business plan, offering concrete evidence of your business’s potential and readiness. Here’s what you should include:

Resumes of Key Managers:

Include detailed resumes of your key management team to showcase the wealth of experience, skills, and qualifications they bring to your business.

Product Pictures or Designs:

Visual elements can significantly enhance the appeal of your business plan.

Marketing Materials:

Marketing materials can provide insights into your branding and marketing strategies.

Legal Documents:

Including necessary legal documents to your business plan ensures transparency and shows that your business complies with relevant laws and regulations.

By including these essential appendices and exhibits, your business plan becomes a comprehensive document that not only narrates the story of your business but also substantiates it with tangible evidence and meticulous detail.

Guide: Company Registration CIPC

Creating a comprehensive business plan with detailed financial projections and a thorough SWOT analysis is a critical step in launching a successful venture. This template serves as a guide to ensure you cover all essential aspects, making your business plan not only a tool for strategic planning but also a compelling document for investors and stakeholders.

Remember, the most effective business plans are those that are regularly reviewed and updated. As your business grows and evolves, so should your business plan.

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This Business Plan template can help you with the following – formulate a clear statement of your business mission and vision, put together a roadmap and timetable for achieving your goals and objectives and clear description of your marketing strategies. (Courtesy: New Discovery Business Solutions)

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Your business plan is the blue-print of your business and provides a roadmap for future development. Your business plan holds a clear statement of your business mission and vision and provides a roadmap and timetable for achieving your goals and objectives

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business plan

Do it all with a comprehensive business plan

A business plan is a roadmap of your business. It details how your business wants to achieve its goals and should include its operational, financial and marketing strategies.

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A good business plan should answer the following questions

  • What type of business do I want to run - will I be selling products, services, or both?
  • What products or services will I be selling?
  • Will the business be manufacturing products or buying them from a manufacturer?
  • Will I be in business by myself or in a partnership?
  • How will the business be funded?
  • What market will the business be serving - in other words, who are my customers?
  • Who are my competitors and how will I overcome competition to succeed?

You can use a standard format to draft a business plan

  • Business details - include the name of the business and/or trading name as well as the physical address.
  • Business overview - describe what your business is all about.
  • Business operations - state what you sell as well as how and who you will sell to.
  • Business environment - describe factors that will impact your business, like; sales, customers and debtors.
  • Sales and customers - describe in detail your sales projections, the number of customers you want to attract and their locations.
  • Debtors - state how you will deal with customers when it comes to credit.
  • Creditors/Suppliers - describe how you will relate with suppliers when it comes to payment and deliveries.
  • Competitors - identify your key competitors and describe your competitive advantage over them.
  • Financial review - for a start-up this may not apply but for established businesses include your financial reports, your business’s current financial position and your financial plans going forward.

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A business plan is a written document that describes the operational and financial objectives of a business and outlines how it is going to practically achieve its goals. It is normally prepared by a Business Plan Writer. A professional business plan in South Africa also enables you to apply for outside financing / funding.

Our Business Plan Packages comply with SEDA, SEFA, Dti, NEF, IDC, Private Financial Institutes and Bank Requirements in SA.

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Frequently Asked Questions

What is the purpose of a business plan.

It is a document prepared by a Specialist Consultant / Writer (who has a comprehensive understanding of companies) that outlines and summarises the financial and operational objectives of the company and practically describes how the company will achieve its goals.

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Do I really need a Business Plan?

In simple terms, yes. Not considering the compliance aspect and funding opportunities. The process of the business plan will allow you to have a better understanding of exactly how you are going to start and grow your company to be successful.

What are the Advantages of a Business Plan?

1) A game plan . A business plan can be considered to be a roadmap for the company. It will allow for focus and direction towards one goal, although things may change in the first few months – the end goal will be known.

2) Compliance . Depending on what your company will be supplying, be it service or product, many governmental regulating bodies will request a formal business plan for the specific industry. You can read more about various Company Compliance – here

3) Financing & Funding . To be eligible for funding, investors will want to know all about your company. They will look for things such as who your target market is and, ultimately, whether your business is profitable. A business plan outlines all these points.

Is a Plan necessary if I'm not looking for funding?

Many entrepreneurs are under the impression that a professional plan is purely for financial funding, this is however not the case. At the onset of your venture, a comprehensive plan will help you get a realistic picture of your capabilities and viable strategies. Once your business is off the ground and thriving the way in which you intended it to, your business plan will allow for direction and guidance to continue to thrive.

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Brend Badenhorst has written over 500 business plans for existing and new companies all over South Africa – He is a SETA Business Facilitator with a team of dedicated specialists. They will walk you through the entire process and ensure that you have the correct plan for your company.

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Our Plans are designed according to the regulations of:

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Are business plans highly visual?

They are by no means filled with graphics and images, however at certain sections or parts of the plan displaying graphics is highly beneficial to convey a message. At Company Partners, we understand that a visually appealing business plan can be more engaging. Including graphs, charts, and relevant images can help in effectively communicating key data and strategies, making your business plan stand out.

How much does a business plan cost?

The cost varies depending on whether you’re doing it yourself or hiring a professional like Company Partners. We offer tailored services that can accommodate different budgets, ensuring quality and strategic insight. A professionally created plan for a Small Business of approximately 20+ pages will cost R3490.

How can I write a business plan?

Start by defining your business idea, conducting thorough market research, and detailing your marketing and operational strategies. If you have trouble organizing all these different elements into one single document, don’t be afraid to look for quality free templates online. You can also view the Company Partners example to act as a guide you through this process, ensuring that your plan is comprehensive and tailored to the South African market.

What makes a good business plan?

A good plan is clear, concise, and detailed, with a strong emphasis on market analysis and financial projections. The professionals which view your business plan to make a decision whether to invest or fund you needs to have a clear picture of your trajectory and if their investment/money will be well spent. Company Partners ensures that your plan is adaptable and strategically aligned with your business goals.

What is a business plan consultant?

A consultant, like those at Company Partners, specializes in assisting businesses to create strategic and effective business plans. The specialist consultants have years of experience through working in companies to give them an in-depth understanding of how it works. Our experts bring this in-depth knowledge of market trends and financial modelling into the writing process.

Call Company Partners toll free for assistance with your business plan from R3490

Can I hire someone to write my plan?

Yes, and Company Partners offers this service. Our experienced consultants can craft a plan that aligns with your vision and market requirements, providing valuable insights and expertise. The best of all is that we can help anywhere in South Africa.

Should a business plan include a SWOT analysis?

Including a SWOT (strengths, weaknesses, opportunities, and threats) analysis is crucial as it provides insights into your business’s competitive position. A SWOT analysis remains a very effective tool to analyse your company. Company Partners can help you identify these key factors, ensuring a well-rounded and strategic business plan.

What is the difference between a Business Plan and a Company Profile?

The purpose of a Company Profile is to furnish a comprehensive outline of your organization. A biography highlights both personal and professional accomplishments.

A business plan encompasses strategies pertaining to marketing, sales, and operations and used to apply for Funding and Industry regulators.

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When starting a new business the two things you can’t afford to waste is your time and money.

Starting your business with a well-crafted, detail business plan will help you to stay on track with your goals and if needed secure funding from banks, government or investors.

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Farming Business Plan Proposal In South Africa

[Pdf Sample] Business Plan For Farming In South Africa Docx

In today’s fast-paced world, the farming industry continues to play a vital role in providing food security and economic stability. South Africa, with its rich agricultural resources, offers numerous opportunities for aspiring farmers and entrepreneurs to establish successful farming businesses.

However, starting a farming business requires careful planning and a comprehensive business plan to ensure long-term success. In this article, we will explore the essential components of a farming business plan specific to South Africa , providing you with the guidance and insights necessary to embark on your farming journey.

[Pdf Sample] Farming Business Plan Proposal In South Africa Docx

To write a business plan , here is a breakdown of how it should be structured and what should be in each category. After this instruction, I will provide you with a sample of one I wrote for my farm , let us go:

Read Also:  [Pdf Sample] Business Plan For Vegetable Farming In South Africa Docx

Executive Summary

Introduction to farming in south africa.

In this section, we will discuss the agricultural landscape of South Africa , exploring the diverse range of farming opportunities available. We will delve into the climatic conditions, soil types, and regional considerations that influence farming practices in the country . Additionally, we will highlight the government’s support and incentives for the agricultural sector, providing valuable insights for aspiring farmers.

Read Also:  [Pdf Sample] Business Plan For Goat Farming In South Africa Docx

Identifying Target Market and Products

Market analysis and competitor research.

Conducting a comprehensive market analysis is essential for assessing the viability of your farming business . This section will delve into market research techniques, including primary and secondary data collection methods. We will also explore competitor analysis, identifying key competitors in the market and determining strategies to gain a competitive edge.

Read Also:  [Pdf Sample] Business Plan For Cattle Farming In South Africa Docx

Farming Methods and Techniques

Choosing the right farming methods and techniques is crucial for optimizing productivity and ensuring sustainable practices. This section will cover various farming methods, including conventional, organic, and hydroponic farming . We will discuss the advantages and disadvantages of each approach, helping you make informed decisions for your farming business .

Equipment and Infrastructure

Investing in the right equipment and infrastructure is essential for efficient farming operations. In this section, we will guide you through the process of selecting appropriate machinery, tools, and infrastructure based on the specific needs of your farming venture. We will also discuss maintenance and operational considerations to maximize the lifespan and performance of your assets.

Human Resources and Management

Financial projections and funding.

Developing accurate financial projections is crucial for securing funding and managing the financial aspects of your farming business . This section will guide you through the process of creating a financial plan , including income statements, balance sheets, and cash flow projections. We will also discuss funding options and strategies for approaching investors or financial institutions.

Read Also:  [Pdf Sample] Business Plan For Shrimp Farming Docx

Marketing and Sales Strategies

Implementing effective marketing and sales strategies is essential for reaching your target market and generating revenue. This section will explore various marketing channels, including digital marketing, traditional advertising, and direct sales. We will discuss branding, promotional activities, and customer relationship management techniques to help you build a strong customer base.

Risk Assessment and Mitigation

Running a farming business involves inherent risks, including weather fluctuations, pest infestations, and market volatility. This section will guide you through the process of conducting a risk assessment and developing mitigation strategies. We will discuss insurance options, contingency plans, and diversification techniques to safeguard your farming business against potential risks.

Read Also:  [Pdf Sample] Business Plan For Snail Farming Docx

Legal and Regulatory Considerations

Sustainability and environmental impact.

Sustainable farming practices are gaining significant importance in today’s agricultural landscape. This section will explore various sustainability initiatives and environmentally friendly farming practices that you can adopt. We will discuss water conservation , soil health management, and biodiversity preservation techniques to minimize your farm’s environmental impact.

Implementation Plan and Timeline

Developing an implementation plan and timeline is crucial for turning your farming business plan into action. In this section, we will guide you through the process of creating a detailed implementation plan, including the sequential steps and milestones to be achieved. We will also discuss project management techniques to ensure the timely execution of your farming operations.

Monitoring and Evaluation

Monitoring and evaluating the performance of your farming business is essential for making informed decisions and identifying areas for improvement. This section will delve into key performance indicators (KPIs), data tracking tools, and periodic evaluation methods. We will guide you in setting up a robust monitoring and evaluation framework to measure the success of your farming operations.

How long does it take to create a farming business plan?

Are there any specific government incentives for farming businesses in south africa.

Yes, the South African government offers various incentives and support programs for the agricultural sector. These include funding opportunities, training initiatives, and tax incentives. It is advisable to consult with local agricultural authorities or business development organizations for detailed information.

What are some key risks involved in farming businesses?

Can i start a farming business with limited capital.

Starting a farming business with limited capital is possible, but careful financial planning and resource management are essential. Consider alternative funding sources, such as government grants or loans, and explore cost-effective farming techniques to optimize your initial investment.

How can I market my farming products effectively?

In conclusion, establishing a farming business in South Africa requires meticulous planning , market analysis, and a solid business plan. By following the guidelines provided in this article, you will be well-equipped to embark on your farming journey with confidence. Remember to adapt and evolve your strategies as the agricultural landscape changes, and always prioritize sustainability and customer satisfaction.

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Author: adewebs, you may also like:, [pdf sample] business plan for pig farming docx, starting a poultry farm with limited resources in ghana: a comprehensive guide for new farmers, how to register agribusiness company in kenya (see full guide), starting a poultry farm with limited resources in nigeria: guide for new farmers, one reply to “[pdf sample] business plan for farming in south africa docx”, leave a reply cancel reply.

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Starting Security Company in South Africa – Business Plan (PDF, Word & Excel)

Posted by BizBolts | All Articles , Business Ideas , Business Plans

Starting Security Company in South Africa – Business Plan (PDF, Word & Excel)

As the security landscape continues to evolve in South Africa, the demand for professional and reliable security services has never been higher. In an era marked by uncertainty and a growing need for safety and protection, starting a security company in this dynamic environment is not only a viable venture but also a remarkably profitable one. With attractive profit margins and an ever-increasing demand for top-tier security solutions, the security industry in South Africa presents a unique opportunity for entrepreneurs looking to make a substantial impact and reap the rewards.

Due to the increasing crime rates and general insecurity of many people in South Africa there has been an increase in the demand for security products and services. Property related crimes, car hijacks, and other serious crime reports result in the increase the country’s insecurity especially in the major cities. As such, there is a need for more security service providers. In addition, the country’s police force is usually overwhelmed by the number of criminal activities that take place in the country, so the need for more security services cannot be understated. This article will outline how to start a security business in South Africa, and the security company business plan – PDF, Word and Excel.

MARKET RESEARCH

Market research is a crucial step when contemplating the establishment of a security company in South Africa. It forms the bedrock upon which a solid business strategy can be constructed, encompassing a comprehensive understanding of the local security industry, its current state, and its growth trends. In South Africa, this industry encompasses diverse services such as physical security, electronic surveillance, and cybersecurity. Additionally, it’s essential to identify your target market, the specific industries, and regions you aim to serve, as South Africa’s security needs can vary widely, from residential clients to government agencies and private institutions. Furthermore, a keen assessment of the competitive landscape is imperative. An analysis of existing security companies within your chosen niche, their offerings, pricing strategies, and customer feedback, will enable you to differentiate your venture and identify market gaps. Complying with the stringent regulatory requirements in South Africa is another key aspect. Understanding and adhering to the legalities and licensing processes is essential for operating within the bounds of the law and building trust with potential clients. In addition, staying attuned to market trends, emerging technologies, and the evolving preferences of your target audience is pivotal. Embracing the latest advancements in surveillance systems, access control, and alarm monitoring ensures your company remains competitive. A thorough understanding of your clients’ security needs and a well-structured pricing strategy are equally critical.

LOCATION & PREMISES

The location and premises of your security company is an important decision to make before you start your business. It’s also important that you choose the right location if you want to set up a successful security company business. Also, your offices should be close to your target market. In particular, it is important to consider who your potential customers are and how they can help drive your business. When selecting a location for your security services company there are many factors you need to keep in mind. For example, you should consider the demographics of the people and companies who you intend to serve as well as their communities. A slightly older or upscale population with a higher-than-average income  is more likely to make use of your security services. When locating your offices there are several possible locations, including shopping centres, malls, and the CBD. Setting up your office close to places that typically have potential for traffic will be ideal. It is important to be strategic about your neighbouring businesses as well because you are more than likely going to feed into each other instead of competing. If you set up your business in an overly saturated area, the likelihood that your business will succeed will be very low. Your security company business plan should include the costs of renting or leasing the premises.

PRODUCTS AND SERVICES

Your target niche will determine the kind of products and services you will offer. Also, these products and services will be determined by the type of security company you set up. As a new security services’ company it may be best to start by providing specialized services in one area that you know well to ensure that you can provide excellent services. From then on, you can build your reputation in one niche and then grow across other disciplines. You can start by providing VIP protection services to high profile clients, offer guarding services to schools, homes or you can offer CCTV installation and monitoring. Your security company business plan should outline the various security services and packages you can provide as well as the costs associated with them. Services offered by security companies in South Africa include security guards, mobile patrol, executive protection, K9 Security, armed escort services among others. Security companies in South Africa also offer a variety of products including security alarms, CCTV Systems, access control systems among others. If you offer security services, your business will have to be registered with the Private Security Industry Regulatory Authority   (PSIRA) as this a legal requirement for security companies in South Africa.

PRIVATE SECURITY INDUSTRY REGULATORY AUTHORITY (PSIRA) REGISTRATION

Any entity or person/company wishing to provide security services or work as a security officer in South Africa must be registered with PSIRA. To register with the Private Security Industry Regulatory Authority (PSIRA) in South Africa, you will have to fill an application form, accompanied by several key requirements. These include submitting a comprehensive business plan outlining your security company’s operations and objectives and providing company registration documents. Each director of the company must also provide their ID document, CV, and a PSIRA registration certificate. Additionally, a tax clearance certificate demonstrating compliance with tax regulations is mandatory. Furthermore, having a physical office with basic equipment and a registered business phone number is necessary to ensure operational legitimacy and accountability. You must also pay PSIRA business registration fees of R7500.  Meeting these requirements is essential to obtain PSIRA registration and operate lawfully within the sector.

STAFF & MANAGEMENT

As a client-focused security services company it’s important that you hire employees that are competent and efficient. Your employees should be passionate about their jobs and taking care of your clients. If you want to hit the ground running it’s better to hire a team of people who already have experience in the security services business. Your employees should be able to provide quality services and serve customers efficiently on a regular basis.  Inexperienced staff members may need to go under extensive training before they can be given critical or high risk jobs. Dealing with crime and enforcing order can be dangerous. It is important to ensure that you take the proper precautions when hiring out potential staff members. Depending on the size of your business, the actual number of your staff will vary however, you will need a reasonable number of sales representatives, security officers, office staff, as well as management. Your security services business plan should cater for the salaries and day to day operational expenses of your business. The operations of your security business will depend on the specific services you choose to offer.

Some of the average day-to-day activities of a security company involve:

  • Communicating with customers
  • Guarding premises and controlling access,
  • Inspecting the property and doing security checks at a given client location
  • Managing Staff
  • Marketing and advertising

When it comes to running a security company you should always remain aware and alert at all times. The security industry is a very sensitive field. Criminal activities are high in South Africa so you should ensure that your staff is well trained to avoid or reduce injuries or even death. Also, make sure you verify and do a background check for every person you hire. It is easy for your company to get infiltrated by the wrong crowd. Take extra care when assigning security officers for different jobs. Injuries or death on duty can be detrimental to your business. As a security company it is important to prioritise the safety of your workers as well as the safety of your clients. In addition, you must adhere to the industry related laws and safety regulations in order for your security business to succeed.

BUDGETING AND FINANCIAL PLANNING

Budgeting and financial planning are cornerstone elements in the successful launch and operation of a security company in South Africa. These financial strategies are pivotal for not only managing startup costs but also maintaining a healthy cash flow and ensuring long-term profitability. To begin, it’s imperative to meticulously identify the startup costs, encompassing licensing fees, legal expenses, equipment investments, vehicles, office space rentals, insurance, marketing expenditures, and initial employee salaries. This comprehensive list serves as a fundamental guide for estimating the initial financial requirements.

In tandem with startup costs, it’s essential to develop a detailed budget that encompasses ongoing operational expenses. These monthly outlays include rent, utilities, insurance premiums, employee payroll, marketing initiatives, and equipment maintenance. By meticulously forecasting these expenses, you can establish a clear understanding of your security company’s day-to-day financial obligations. Moreover, revenue projections are a key facet of financial planning. These forecasts are based on your target market, pricing strategies, contract sizes, client volume, and potential seasonal fluctuations in demand. Realistic revenue projections allow you to set achievable financial goals for your business.

Effective cash flow management is paramount to ensure your security company’s financial stability. It’s imperative to track incoming revenue and outgoing expenses through a comprehensive cash flow statement. This proactive approach aids in identifying potential cash flow gaps and implementing strategies to mitigate them. Additionally, you should consider funding sources, whether through personal savings, loans, investments, or external funding options. Careful evaluation of loan terms and interest rates is essential to align these financial resources with your business goals. Furthermore, budgeting for financial contingencies provides a safety net for unexpected expenses or disruptions, such as equipment breakdowns or economic downturns. Regular financial analysis, tax planning, profitability goals, and investments in growth round out the key components of a robust budgeting and financial planning strategy for your security company in South Africa.

MARKETING PLAN

Effective marketing strategies are pivotal to the success of your security company in South Africa. In a competitive industry where trust and credibility are paramount, it’s essential to create a strong presence and reach your target audience effectively. Networking is a vital part of marketing. Forge partnerships with complementary businesses like property management companies or event organizers, attend industry events, and join local business associations to expand your network and gain referrals. In a competitive industry like security, establishing a robust online presence is paramount. This begins with creating a professional website and maintaining active social media profiles, which serve as key platforms for showcasing your services, certifications, and client testimonials. Additionally, optimizing your website for search engines through effective Search Engine Optimization (SEO) techniques will ensure your company ranks well in relevant search results, driving organic traffic from individuals actively seeking security services. Online advertising through platforms like Google Ads and social media can rapidly increase your visibility. Targeting ads to specific demographics, locations, and interests ensures you reach a relevant audience.

Community involvement is another strategy to consider, as it shows your commitment to the local community and enhances your company’s reputation. Implement a referral program that rewards clients or partners who refer new business to your security company. Word-of-mouth referrals remain a potent marketing tool, and flyers can supplement these efforts by distributing them strategically in your target areas.  Approaching individuals and companies directly can be a highly personalized and effective marketing strategy. Attend local business networking events and security trade shows to meet potential clients and partners. Establishing face-to-face connections can help you build trust and credibility in the industry. Moreover, reach out to businesses and organizations directly, offering to provide security assessments and consultations. Demonstrating your expertise in person can lead to valuable business relationships and contracts. Site visits can further strengthen relationships with potential clients by providing an opportunity to showcase your services and establish a personal connection.

The need for security products and services is driven by insecurity and a high crime rate. Given that the incidence of crime is high in the country the demand for security services tends to be very high as well. There is a number of individuals, families and various other companies and organisations that are in need of security services. There are a lot of high profile people that require security services too. Also, there are plenty of public events, such as wedding ceremonies, festivals, parties, concerts and other intimate gatherings that will need security services. Thus, there will always be a need for security services.  A proper marketing strategy should be included in the security company business plan.

IS A SECURITY SERVICES BUSINESS A GOOD INVESTMENT?

The security industry is a competitive industry with a number of large and small companies dominating the market. However, it is still possible for you to own your own security services brand. Building your own brand from scratch can be rewarding if done well. Investing in a security company can be a profitable venture, but obviously, this will depend on many factors such as your target market, costs, as well as management. Apart from the obvious advantages of becoming financially independent and becoming your own boss, running a security company business can be a rewarding way of uplifting your community.

The South African market is one of the leading emerging economies on the African continent but the country is riddled with crime. However, the crime rate in the country presents various business opportunities when it comes to the security industry and there is also potential for high growth. Whether you are a young entrepreneur, a professional seeking to start your own business or someone who needs a retirement plan, investing in a security business is something worth considering. One thing that can set you apart before investing in any venture is developing a business plan. A well thought out security company business plan will help you in both the short and long term. Also, there are various risks associated with running a security business, like any other business venture, your security services business plan should clearly outline these risks and the different ways to minimise them. With a business plan you can determine whether or not your business concept is viable or not since it will force you to do thorough research.

KEYS TO PROFITABILITY

Ensuring profitability is paramount for the long-term success of your security company in South Africa. To achieve and sustain profitability, you must adopt a multifaceted approach that covers various aspects of your business operations. Effective cost management is the cornerstone, requiring a thorough examination of your expenses to identify areas where you can trim overhead costs without compromising the quality of your services. This might involve renegotiating supplier contracts, optimizing staffing levels, or making cost-effective technology investments. Pricing strategies are equally pivotal, as you need to strike a balance between competitiveness and profitability. It’s essential to evaluate market rates, monitor your competitors’ pricing, and factor in the unique value your company brings to clients. Additionally, maintaining strong client relationships is instrumental. Client retention is more cost-effective than client acquisition, making it imperative to consistently deliver exceptional service, address concerns promptly, and communicate regularly with your clients to foster loyalty.

Exploring opportunities for upselling and cross-selling additional services to your existing clients can significantly boost revenue. This can be achieved by identifying complementary offerings, such as cybersecurity services alongside physical security, and presenting them as value-added options. Efficiency in your operations is another crucial aspect. Streamlining your processes through training, scheduling optimization, and technology integration can reduce labor costs and enhance overall profitability. Marketing and branding efforts should never be underestimated, as effective promotion can lead to increased business opportunities. Consistently promote your security company through various channels, both online and offline, while enhancing your branding to convey professionalism and trustworthiness. Diversification is also a key strategy, as expanding into related areas like cybersecurity or alarm monitoring can open new revenue streams and make your business more resilient to market fluctuations. Quality assurance, financial analysis, adaptability, and investment in technology complete the arsenal of strategies needed to secure profitability for your security company in the dynamic South African market.

PRE-WRITTEN SECURITY COMPANY BUSINESS PLAN (PDF, WORD AND EXCEL): COMPREHENSIVE VERSION, SHORT FUNDING/BANK LOAN VERSION AND AUTOMATED FINANCIAL STATEMENTS

For an in-depth analysis of the security company business in South Africa, purchase our security company business plan. We decided to introduce the business plans after noting that many South Africans were venturing into the security company business without a full understanding of the industry, market, how to run the business, the risks involved, profitability of the business and the costs involved, leading to a high failure rate of their businesses.

Our business plan will make it easier for you to launch and run a security services business successfully, fully knowing what you are going into, and what’s needed to succeed in the business. It will be easier to plan and budget as the security company business plan will lay out all the costs involved in setting up and running the business. The business plan is designed specifically for the South African market.

USES OF THE SECURITY COMPANY BUSINESS PLAN (PDF, WORD AND EXCEL)

The security company business plan can be used for many purposes including:

  • Raising capital from investors/friends/relatives
  • Applying for a bank loan
  • Start-up guide to launch your security company business
  • As a security company project proposal
  • Assessing profitability of the security services business
  • Finding a business partner
  • Assessing the initial start-up costs so that you know how much to save
  • Manual for current business owners to help in business and strategy formulation

CONTENTS OF THE SECURITY COMPANY BUSINESS PLAN (PDF, WORD AND EXCEL)

The business plan includes, but not limited to:

  • Market Analysis
  • Industry Analysis
  • 5 Year Automated Financial Statements [ Income statements, cash flow statements, balance sheets, monthly cash flow projections (3 years monthly cash flow projections, the remaining two years annually),break even analysis, payback period analysis, start-up costs, financial graphs, revenue and expenses, Bank Loan Amortisation]
  • Marketing Strategy
  • Risk Analysis
  • SWOT & PEST Analysis
  • Operational Requirements
  • Operational Strategy
  • Why some South Africans in the security business fail, so that you can avoid their mistakes
  • Ways to raise capital to start your security services business in South Africa

The Security Company Business Plan package consist of 4 files

  • Security Company Business Plan – PDF file (Comprehensive – 81 pages)
  • Security Company Business Plan – Editable Word File (Comprehensive – 81 pages)
  • Security Company Business Plan Funding Version – Editable Word File (Short version for applying for a loan – 46 pages)
  • Security Company Business Plan Automated Financial Statements – (Editable Excel file)

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Thank you BizBolts for the business plan. I received the business plan immediately after payment, it was money well spent ! I was able to easily edit the business plan. After using the BizBolts business plan, I can wholeheartedly recommend their products and skills.

Testimonial 1

Many thanks to the BizBolts team for putting together a fantastic business plan, I could not have done this business plan on my own. I managed to get funding from investors to start my butchery business using your business plan.

Testimonial 4

The business plan was very helpful, you did a great job of taking ideas and putting them into words as well as pointing out other aspects of the business plan I wouldn’t have thought of. I got funding using your business plan and it’s now 4 months since I started my poultry business, and everything is going well.

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I am extremely pleased with the business plan and financial statements. The business plan is very detailed & it meets my requirements. I feel better equipped with tools that can help me secure funding.  I would have no hesitation of recommending your business plans to other people.

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The BizBolts poultry business plan led us down the path from start to finish. Contact details of suppliers of key requirements were included in the business plan. It helped us crystallize our strategy, and the business plan was well received by the bank.

GET THE SECURITY COMPANY BUSINESS PLAN (PDF, WORD AND EXCEL) - R500 Only.

We decided to make the business plan affordable to anyone who would want to start the business, and the price for the pre-written business plan is only 500 Rand.

We have several payment methods which you can use.

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The business plan package is a zipped compressed file containing the PDF, Word and Excel documents. To open the package after downloading it, just right click, and select Extract All. If you have any problems in downloading and opening the files, email us on [email protected] and we will assist you.

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BizBolts

BizBolts (Pty) Ltd is a business research company based in Johannesburg, South Africa. We sell prewritten business plans for various industries including livestock production, crop farming and retail businesses. BizBolts also publishes articles on business ideas, business news, business tips, personal finance, and entrepreneur profiles.

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ProfitableVenture

How to Write a Cleaning Business Plan [Sample Template]

By: Author Tony Martins Ajaero

As an aspiring entrepreneur who is ready to build a business that will survive the future, then you should build your business along the services industry. One of the businesses that can be categorized under the services industry is the cleaning business.

This type of business can be started by anybody as long as they have eyes for details and cleanliness. If you have experience in this regard, it will be easier for you to start and effectively run a cleaning services business. The truth is that in south africa, you have the chance of making a success out of this business if you have good marketing skills and of course the ability to carry out cleaning jobs.

Before launching any business, you should ensure that you carry out your due diligence as it relates to market research, economic and cost analysis and of course feasibility studies. You will need to make sure that you have the real reasons why you want to be in the line of business you have chosen.

If you get things right before launching your cleaning services company, it will not take you long before you secure enough corporate clients that can give you leverage in the industry. Below is a sample cleaning services business plan template that can help you to successfully write your own with little or no difficulty.

A Sample Cleaning Services Business Plan Template for South Africa

1. industry overview.

The cleaning industry has two primary market groups: consumer and commercial. The consumer arena consists primarily of residential maid services, along with carpet cleaners, window cleaners and a variety of other cleaning services required on a less-frequent basis.

The commercial arena is dominated by janitorial services which typically provides a wider range of services than maid services, along with other cleaning companies such as carpet and window cleaners that target businesses rather than individual consumers.

In South Africa, approximately 90 percent of the cleaning revenue is accounted for by cleaning companies, versus about 10 percent by carpet and upholstery. Smaller companies tend to be restricted to residential cleaning, since large commercial cleaning requires many employees and specialized skills.

The economic depression of the last few years hit the cleaning industry as it hit most South Africa industries, but the health care industry played a large role in managing to keep the cleaning industry profitable. As the number of hospital and medical facilities increased, there was a greater need for cleaning services.

Low vacancy rates in office spaces are important to the continuing success of both the cleaning and carpet cleaning sectors, as they depend on getting most of their business from offices and commercial buildings. When office vacancy rates went up during the recent depression, the business suffered significantly. For residential cleaning, the economy is also important. When incomes are lower, residents will choose to save money by putting off carpet cleaning.

Competition may come to cleaning services from larger catch-all companies who offer cleaning as part of a bundled program of many more services such as parking, snow removal, and pest control. In-house janitorial services operated by buildings and management companies may also serve as competition.

The National Contract Cleaners Association (NCCA) is the regulatory body for cleaning services companies in South Africa, and though it is not mandatory to register with NCCA, it is essential in the tender process. Hence, should you wish to start a Cleaning Services Company with the plans of applying for tenders, it is mandatory that you are registered with the NCCA.

Just like any other business, the demand for cleaning services usually declined during period of recession due to declining household spending on cleaning services and reduced demand from business clients. As the economy grows, and income increases, there will be corresponding increase in the demand for cleaning related services.

In summary, the cleaning services business in South Africa and of course all over the world is still enjoying good patronage particularly if they are well positioned, they know how to conduct their services and if they know how to reach out to their target market.

2. Executive Summary

Soweto Brothers® Cleaning Services, Inc. is a registered commercial cleaning service that is incorporated under the law of South Africa; we are registered under the Companies and Intellectual Property Registration Office (CIPRO), and the Department of Labor.

Our head office will be located in a densely populated business district in the heart of Cape Town, but we have plans to open up offices across Western Cape Province (in cities such as Bellville, Constantia, George, Hopefield, Oudtshoorn, Paarl, Simon’s Town, Stellenbosch, Swellendam and Worcester). We are strategically positioned in between a residential area and a business district and we are set to service the whole province.

Our basic service offering as a cleaning services company will revolve around general house and office cleaning such as swimming pool cleaning and maintenance, parking lot sweeping, drain and gutter cleaning, snowplowing, ventilation duct cleaning, chimney sweep services, window washing, drain, duct and gutter cleaning, parking lot and driveway washing, and other related services.

Although our intention of starting a cleaning business is to offer only the above stated services, but we will not close our doors to additional services as long as it does not affect our core services.

At Soweto Brothers® Cleaning Services, Inc. we are passionate in the pursuit of excellence and financial success with uncompromising services which is why we have decided to start our own cleaning services business; we are in the industry to make a positive mark.

We are quite optimistic that our values and service offering will help us drive our house cleaning business to enviable heights and also help us attract the clients that will make the business highly profitable. We will be dedicated to establishing good business relationships with our clients giving them value for their money and reasons for them to hire our services over and over again.

We are in the cleaning industry to favorably compete with other leading brands in the industry both in Cape Town and other parts of South Africa. Our corporate business goal is to be among the top 3 cleaning services companies in South Africa.

As a company, we are willing to go the extra mile to invest in some of the finest professionals we can find and also, we have put process and structures in place that will ensure that we are always at the top of our game when it comes to excellent service delivery. We have been able to secure permits from all relevant departments in Western Cape Province.

Soweto Brothers® Cleaning Services, Inc. is owned and managed by Mark Soweto and his brother Tony Soweto. They both have combined experience that spans over 15 years managing some of the leading cleaning companies in different cities in the South Africa prior to starting Soweto Brothers® Cleaning Services, Inc.

3. Our Products and Services

Soweto Brothers® Cleaning Services, Inc. is a standard cleaning services company that offers a wide range of services that revolves around the cleaning industry. We intend giving our customers every reason to always hire our services which is why we have customized our services.

We are in this line of business to make profits and achieve our corporate goals, and we are going to do all that is permitted by the law in South Africa to achieve them. These are the services we will offer our clients as a cleaning services company;

  • General office cleaning
  • General house cleaning
  • Swimming pool cleaning and maintenance
  • Parking lot sweeping and washing
  • Snowplowing
  • Ventilation duct cleaning
  • Chimney sweep services
  • Window washing
  • Drain, duct and gutter cleaning
  • Other related cleaning services

4. Our Mission and Vision Statement

  • Our Vision is to become the number one cleaning company in the whole of Cape Town with active presence all across major cities in Western Cape Province – South Africa.
  • Our mission as a cleaning services company is to develop a highly successful, profitable, all round cleaning services business which provides quality services in our city, and to become a standard for an ideal cleaning services company not only in Cape Town but also throughout South Africa.

Our Business Structure

We know that the success of any business lies in the foundation on which the business is built on, which is why we have decided to build our cleaning services company on the right business foundation.

As a matter of fact, we are set out to build a corporate cleaning services business that will be a standard for the cleaning services industry in South Africa. We want to build a dedicated workforce who will go all the way to ensure that our customers are satisfied and they get value for their money.

We aware that it takes a business with the right employees and structure to achieve all what we have set to achieve, which is why will be putting structures and processes in place that will help us deliver excellent services. The success of our cleaning services business will be anchored on the team and not on any individual.

With the wide range of our service offerings and the plan to open our offices all across South Africa and to sell franchise, we are only expected to employ more than it is required to run a conventional cleaning services business. Soweto Brothers® Cleaning Services, Inc. will employ professionals and skilled people to occupy the following positions;

  • Manager (Owner)

Accountant/Cashier

Marketing and Sales Executive

Client Service Executive

  • Cleaners (6)
  • Truck Driver

5. Job Roles and Responsibilities

Manager (Owner):

  • Responsible for providing direction for the business
  • Creates, communicates, and implements the organization’s vision, mission, and overall direction – i.e. leading the development and implementation of the overall organization’s strategy.
  • Responsible for fixing prices and signing business deals and payment of salaries
  • Responsible for signing checks and documents on behalf of the company
  • Evaluates the success of the organization
  • Responsible for managing the daily activities in the organization
  • Defines job positions for recruitment and managing interviewing process
  • Carries out induction for new team members
  • Regularly hold meetings with key stakeholders to review the effectiveness of the business Policies, Procedures and Processes
  • Ensures operation of equipment by completing preventive maintenance requirements; calling for repairs.
  • Responsible for training, evaluation and assessment of employees
  • Oversees the smooth running of the daily activities of organization.
  • Identifies, prioritizes, and reaches out to new clients, and business opportunities et al
  • Identifies development opportunities; follows up on development leads and contacts; participates in the structuring and financing of projects; assures the completion of projects.
  • Responsible for handling business research, market surveys and feasibility studies for clients
  • Responsible for supervising implementation, advocate for the customer’s needs, and communicate with clients
  • Documents all customer contact and information
  • Helps to increase clients and growth for the organization
  • Responsible for preparing financial reports, budgets, and financial statements for the organization
  • Provides managements with financial analyses, development budgets, and accounting reports; analyzes financial feasibility for the most complex proposed projects; conducts market research to forecast trends and business conditions.
  • Responsible for financial forecasting and risks analysis.
  • Performs cash management, general ledger accounting, and financial reporting for the organization
  • Responsible for developing and managing financial systems and policies
  • Responsible for administering payrolls
  • Ensures compliance with taxation legislation
  • Handles all financial transactions for the organization
  • Serves as internal auditor for the organization.
  • Welcomes clients and visitors by greeting them in person or on the telephone; answering or directing inquiries.
  • Ensures that all contacts with clients (e-mail, walk-In center, SMS or phone) provides the client with a personalized customer service experience of the highest level
  • Through interaction with clients on the phone, uses every opportunity to build client’s interest in the company’s services
  • Manages administrative duties assigned by the manager in an effective and timely manner
  • Consistently stays abreast of any new information on the organizations’ products and, promotional campaigns etc. to ensure accurate and helpful information is supplied to clients when they make enquiries

Cleaners (6):

  • Responsible for handling core services that revolve around general office and house cleaning, swimming pool cleaning, parking lot sweeping, snowplowing, ventilation duct cleaning, chimney sweep services, window washing, drain, duct and gutter cleaning, pool maintenance, parking lot and driveway washing, providing other industrial cleaning services as requested by clients
  • Handles any other duty as assigned by the manager

Truck Driver:

  • Responsible for transporting equipment, supplies and workers to project site
  • Runs errand for the organization

6. SWOT Analysis

Our plan of starting our cleaning services business in Cape Town – Western Cape Province is to test run the business for a period of 6 years to know if we will invest more money, expand the business and then open our business in major cities throughout South Africa.

We know that there are several commercial cleaning companies all over Cape Town and even in the same location where we intend locating ours, which is why we are following the due process of establishing a business. We know that if a proper SWOT analysis is conducted for our business, we will be able to position our business to maximize our strength, leverage on the opportunities that will be available to us, mitigate our risks and be welled equipped to confront our threats.

Soweto Brothers® Cleaning Services, Inc. employed the services of an expert Business Analyst with bias in the cleaning services industry to help us conduct a thorough SWOT analysis. Here is a of the result we got from the SWOT analysis that was conducted on behalf of Soweto Brothers® Cleaning Services, Inc.;

Soweto Brothers® Cleaning Services, Inc. is centrally located in a densely populated residential estate and business district in Cape Town – Western Cape; our location is in fact one of our major strengths.

We are also one of the very few cleaning services companies in the whole of Cape Town that is well equipped to carry out a wide range of services as it relates to commercial cleaning. Another strength that counts for us is the power of our team. We have a team that is considered experts in the cleaning industry, a team of hardworking and dedicated individuals.

Soweto Brothers® Cleaning Services, Inc. is a new business which is owned by two brothers who are starting their first business and we may not have the financial muscle to sustain the kind of publicity we want to give our business and also to attract some of the experienced hands in the cleaning industry in Cape Town.

  • Opportunities:

We are centrally located in one of the busiest business districts in Cape Town – Western Cape and we are open to all the available opportunities that the city has to offer. Our business concept also positioned us to be a one stop shop in the cleaning services industry.

The truth is that there are no standard corporate cleaning services within the area where ours is going to be located; the closest company to our proposed location is about 6 miles away. In a nutshell, we do not have any direct competition within our target market area.

Some of the threats that are likely going to confront Soweto Brothers® Cleaning Services, Inc. are unfavorable government policies , seasonal fluctuations, demographic/social factors, downturn in the economy which is likely going to affect consumer spending and of course emergence of new competitors within the same location where ours  is located.

7. MARKET ANALYSIS

  • Market Trends

The cleaning services market is dependent on loads of factors. The fact that it helps to keep our environment clean makes people to patronize the business. As a matter of fact, it is now common and trendy to find corporate cleaning services companies leveraging on ‘Climate Change and Save Energy’ to market their services.

Another common trend in the cleaning services industry is that in the bid to survive global economic meltdown and to ensure steady flow of income to effectively run the business, most corporate cleaning services companies engage in other related services. Some of them even go as far as establishing a pest control services, car wash, snow removal services and a carpet cleaning business because they all fall within same line of business.

8. Our Target Market

Before choosing a location for our cleaning services business , we conducted our feasibility studies and market survey and we were able to identify those who will benefit greatly from our service offerings. Those who will benefit from our service offerings are offices, households, facility managers, hospitals, hotels, hostels and government facilities et al. They cut across various different sectors of the economy.

Below is a list of the people and organizations that our cleaning services is designed for;

  • The government
  • Corporate organizations
  • Facility managers
  • Restaurants
  • Hotels and Motels
  • Residential areas
  • Camp grounds
  • Retail locations
  • Medical facilities (Hospitals)

Our competitive advantage

The cleaning services business is an easy to set up business that does not require formal training to achieve; anybody can set up a cleaning services business if they have the required startup capital and informal training to operate the various washers.

It means that the possibility of cleaning services businesses springing up in the location where ours is located can’t be ruled out. We aware of this, which is why we decided to come up with a business concept that will position us to become the leader in Cape Town – Western Cape.

Our competitive edge is that we are a well – equipped cleaning services business that has loads of complimentary business offerings that can easily assist us in attracting both corporate and individual customers.

We can confidently say that the location of our cleaning services business will count as a positive for us amongst any competitor that might start a cleaning services business or any other related business in same location where ours is located.

Lastly, all our employees will be well taken care of, and their welfare package will be among the best within our category in the industry. It will enable them to be more than willing to build the business with us and help deliver our set goals and objectives.

9. SALES AND MARKETING STRATEGY

  • Sources of Income

Soweto Brothers® Cleaning Services, Inc. is established with the aim of maximizing profits in the cleaning services industry and we are going to go all the way to ensure that we do all it takes to attract clients on a regular basis. Soweto Brothers® Cleaning Services, Inc. will generate income by offering the following services;

  • Swimming pool cleaning & maintenance
  • Parking lot sweeping and driveway washing

10. Sales Forecast

We are well positioned to take on the available market in Cape Town – Western Cape Province and we are quite optimistic that we will meet our set target of generating enough income/profits from our first six months of operation and grow our cleaning services business and our clientele base.

We have been able to critically examine the cleaning services industry, we have analyzed our chances in the industry and we have been able to come up with the following sales forecast. The sales projections are based on information gathered on the field and some assumptions that are peculiar to similar startups in South Africa.

  • First Fiscal Year: R200,000
  • Second Fiscal Year: R450,000
  • Third Fiscal Year: R750,000

N.B : This projection was done based on what is obtainable in the cleaning industry and with the assumption that there won’t be any major economic meltdown and there won’t be any major competitor offering same services as we do within the same location. Please note that the above projection might be lower and at the same time it might be higher.

  • Marketing Strategy and Sales Strategy

The marketing strategy adopted by Soweto Brothers® Cleaning Services, Inc. is going to be driven by excellent customers service and quality service delivery. We want to drive sales via the output of our jobs and via referral from our satisfied customers. We are quite aware of how satisfied customers drive business growth especially businesses like cleaning and related services.

Our sales and marketing team will be recruited based on their vast experience in the industry and they will be trained on a regular basis so as to be equipped to meet their targets and the overall goal of Soweto Brothers® Cleaning Services, Inc.

Our goal is to grow Soweto Brothers® Cleaning Services, Inc. to become the leading corporate cleaning services company in the whole of Cape Town – Western Cape Province which is why we have mapped out strategies that will help us take advantage of the available market.

Soweto Brothers® Cleaning Services, Inc. is set to make use of the following marketing and sales strategies to attract clients;

  • Introduce our cleaning services business by sending introductory letters alongside our brochure to corporate organizations, households and key stake holders in and around Cape Town.
  • Print out fliers and business cards and strategically drop them in offices, libraries, public facilities, train stations et al.
  • Use friends and family to spread word about our business
  • Post information about our cleaning services company and the services we offer on bulletin boards in places like schools, libraries, and local coffee shops et al
  • Place a small or classified advertisement in the newspaper, or local publications about our cleaning services company and the services we offer
  • Attend relevant expos, seminars, and business fairs et al to market our services
  • Engage in direct marketing approach
  • Encourage the use of Word of mouth marketing from loyal and satisfied students
  • Join local chambers of commerce and industry to market our services.

11. Publicity and Advertising Strategy

Soweto Brothers® Cleaning Services, Inc. is set to create a standard cleaning services company in Cape Town – Western Cape and throughout South Africa, which is why we will go all the way to adopt best practices to promote our business. Good enough there is no hard and fast rule on how to advertise or promote a cleaning services business.

We will ensure that we leverage on all conventional and non – conventional publicity and advertising techniques to promote our cleaning services business. Here are the platforms we intend leveraging on to promote and advertise Soweto Brothers® Cleaning Services, Inc.;

  • Encourage our loyal customers to help us use Word of Mouth mode of advertisement (referrals)
  • Advertise our cleaning services business in relevant magazines, local newspapers, local TV and radio stations
  • Promote our business online via our official website
  • List our business on local directories (yellow pages)
  • Sponsor relevant community programs
  • Leverage on the internet and social media platforms like Instagram, Facebook, twitter, et al to promote our brand
  • Install our billboards in strategic locations
  • Direct coupon mailing approach
  • Distribute our fliers and handbills in target areas
  • Ensure that all our staff members wear our customized clothes, and all our official trucks are customized and well branded.

12. Our Pricing Strategy

Our pricing system is going to be based on what is obtainable in the cleaning services industry, we don’t intend to charge more (except for premium and customized services) and we don’t intend to charge less than our competitors are offering in Cape Town – Western Cape Province.

Be that as it may, we have put plans in place to offer discount services once in a while and also to reward our loyal customers especially when they refer clients to us.

  • Payment Options

The payment policy adopted by Soweto Brothers® Cleaning Services, Inc. is all inclusive because we are quite aware that different customers prefer different payment options as it suits them but at the same time, we will ensure that we abide by the financial rules and regulations of South Africa.

Here are the payment options that Soweto Brothers® Cleaning Services, Inc. will make available to her clients;

  • Payment with cash
  • Payment via online bank transfer
  • Payment via check
  • Payment via mobile money transfer
  • Payment via bank draft

In view of the above, we have chosen banking platforms that will enable our client make payment for our services without any stress on their part. Our bank account numbers will be made available on our website and promotional materials.

13. Startup Expenditure (Budget)

In setting up any business, the amount or cost will depend on the approach and scale you want to undertake. If you intend to go big by renting a place, then you would need a good amount of capital as you would need to ensure that your employees are well taken care of, and that your facility is conducive enough for workers to be creative and productive.

The tools and equipment that will be used are nearly the same cost everywhere, and any difference in price would be minimal and can be overlooked. As for the detailed cost analysis for starting a standard cleaning services company; it might differ in other countries due to the value of their money.

We have been able to pull cash that will be enough for us to successfully launch a standard cleaning services company in Cape Town – Western Cape Province. These are the key areas where we will spend our startup capital on;

  • The total fee for incorporating the business in South Africa – Name reservation application costs R50 and company registration R125
  • Legal expenses for obtaining licenses and permits as well as the accounting services (software, P.O.S machines and other software) – R3,300.
  • Marketing promotion expenses for the grand opening of Soweto Brothers® Cleaning Services, Inc. the amount of R3,000 and as well as flyer printing (2,000 flyers at R0.04 per copy) for the total amount of R3,580.
  • The cost for hiring business consultant – R2,500.
  • The cost for insurance (general liability, workers’ compensation and property casualty) coverage at a total premium – R2,400.
  • The cost for payment of rent for 12 months at R1.76 per square feet totaling R100,000
  • The total cost for office facility remodeling – R20,000
  • Other start-up expenses including stationery (R500) and phone and utility deposits ( R2,500 ).
  • Operational cost for the first 3 months (salaries of employees, payments of bills et al) – R60,000
  • The cost for Start-up inventory (vacuum cleaner with attachments, white cloth rags, paper towels, toilet brush, toilet bowl cleaner, brooms, dust pan & brush, dry mop, wet mop & bucket, latex gloves, wet floor signs, extension cord, window cleaner, disinfectant cleaner, bathroom cleaner, furniture polish, soft scrub product for sinks, SOS pads, feather duster, high duster, caddy with handle to keep your supplies in, cleaning chemical supplies, detergents and soaps) – R100,000
  • The cost for store equipment (cash register, security, ventilation, signage) – R13,750
  • The cost of purchase and installation of CCTVs – R5,000
  • The cost for the purchase of furniture and gadgets (Computers, Printers, Telephone, TVs, Sound System, tables and chairs et al) – R4,000.
  • The cost for the purchase of van – R25,000
  • The cost of launching a website – R600
  • The cost for our opening party – R7,000
  • Miscellaneous – R10,000

We would need an estimate of three hundred and fifty thousand Rand ( R350,000 ) to successfully set up our cleaning services company in Cape Town – Western Cape Province South Africa.

Generating Startup Capital for Soweto Brothers® Cleaning Services, Inc.

Soweto Brothers® Cleaning Services, Inc. is a family business that is solely owned and financed by Mark Soweto and his brother Tony Soweto. They do not intend to welcome any external business partners which is why they decided to restrict the sourcing of the startup capital to 3 major sources.

These are the areas we intend generating our startup capital;

  • Generate part of the startup capital from personal savings
  • Source for soft loans from family members and friends
  • Apply for loan from the bank

N.B: We have been able to generate about R100,000 ( Personal savings R80,000 and soft loan from family members R20,000 ) and we are at the final stages of obtaining a loan facility of R150,000 from our bank. All the papers and documents have been signed and submitted, the loan has been approved and any moment from now our account will be credited with the amount.

14. Sustainability and Expansion Strategy

The future of a business lies in the number of loyal customers that they have, the capacity and competence of their employees, their investment strategy and business structure. If all of these factors are missing from a business, then it won’t be too long before the business closes shop.

One of our major goals of starting Soweto Brothers® Cleaning Services, Inc. is to build a business that will survive off its own cash flow without injecting finance from external sources once the business is officially running. We know that one of the ways of gaining approval and winning customers over is to offer our cleaning services a little bit cheaper than what is obtainable in the market and we are prepared to survive on lower profit margin for a while.

Soweto Brothers® Cleaning Services, Inc. will make sure that the right foundation, structures and processes are put in place to ensure that our staff welfare are well taken of. Our company’s corporate culture is designed to drive our business to greater heights and training and re – training of our workforce is at the top burner.

As a matter of fact, profit-sharing arrangement will be made available to all our management staff and it will be based on their performance for a period of three years or more. We know that if that is put in place, we will be able to successfully hire and retain the best hands we can get in the industry; they will be more committed to help us build the business of our dreams.

Check List/Milestone

  • Business Name Availability Check: Completed
  • Business Registration: Completed
  • Opening of Corporate Bank Accounts: Completed
  • Securing Point of Sales (POS) Machines: Completed
  • Opening Mobile Money Accounts: Completed
  • Opening Online Payment Platforms: Completed
  • Application and Obtaining Tax Payer’s ID: In Progress
  • Application for business license and permit: Completed
  • Purchase of Insurance for the Business: Completed
  • Leasing of office and storage facility and remodeling the facility: In Progress
  • Conducting Feasibility Studies: Completed
  • Generating capital from family members: Completed
  • Applications for Loan from the bank: In Progress
  • Writing of Business Plan: Completed
  • Drafting of Employee’s Handbook: Completed
  • Drafting of Contract Documents and other relevant Legal Documents: In Progress
  • Design of The Company’s Logo: Completed
  • Printing of Promotional Materials: In Progress
  • Recruitment of employees: In Progress
  • Purchase of cleaning supplies and equipment: In progress
  • Purchase of van: Completed
  • Creating Official Website for the Company: In Progress
  • Creating Awareness for the business both online and around the community: In Progress
  • Health and Safety and Fire Safety Arrangement (License): Secured

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