business planning in marketing

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Blog Marketing What is a Marketing Plan & How to Create One [with Examples]

What is a Marketing Plan & How to Create One [with Examples]

Written by: Sara McGuire Oct 26, 2023

A marketing plan is a blueprint that outlines your strategies to attract and convert your ideal customers as a part of your customer acquisition strategy. It’s a comprehensive document that details your:

• Target audience:  Who you’re trying to reach
• Marketing goals:  What you want to achieve
• Strategies and tactics:  How you’ll reach your goals
• Budget:  Resources you’ll allocate
• Metrics:  How you’ll measure success

In this article, I’ll explain everything you need to know about creating a marketing plan . If you need a little extra help, there are professionally designed marketing plan templates that’ll make the process much easier. So, let’s ditch the confusion and get started!

Click to jump ahead:

What is a marketing plan?

How to write a marketing plan , 9 marketing plan examples to inspire your growth strategy.

• Marketing plan v.s. business plan
• Types of marketing plans

Marketing plan FAQs

A marketing plan is a report that outlines your marketing strategy for your products or services, which could be applicable for the coming year, quarter or month.  

Watch this quick, 13-minute video for more details on what a marketing plan is and how to make one yourself:

Typically, a marketing plan includes:

• An overview of your business’s marketing and advertising goals
• A description of your business’s current marketing position
• A timeline of when tasks within your strategy will be completed
• Key performance indicators (KPIs) you will be tracking
• A description of your business’s target market and customer needs
• A description of how you will measure marketing plan performance

For example, this marketing plan template provides a high-level overview of the business and competitors before diving deep into specific goals, KPIs and tactics:

Learning how to write a marketing plan forces you to think through the important steps that lead to an effective marketing strategy . And a well-defined plan will help you stay focused on your high-level marketing goals.

With Venngage’s extensive catalog of marketing plan templates, creating your marketing plan isn’t going to be hard or tedious. In fact, Venngage has plenty of helpful communications and design resources for marketers. If you’re ready to get started, sign up for  Venngage for Marketers   now. It’s free to register and start designing.

Whether you’re a team trying to set smarter marketing goals, a consultant trying to set your client in the right direction, or a one-person team hustling it out, Venngage for Marketers helps you get things done.

As mentioned above, the scope of your marketing plan varies depending on its purpose or the type of organization it’s for.

For example, you could look for performance marketing agency to create a marketing plan that provides an overview of a company’s entire marketing strategy:

A typical outline of a marketing plan includes:

• Executive summary
• Goals and objectives
• User personas
• Competitor analysis/SWOT analysis
• Baseline metrics
• Marketing strategy
• Tracking guidelines

Below you will see in details how to write each section as well as some examples of how you can design each section in a marketing plan.

Let’s look at how to create a successful marketing plan (click to jump ahead):

• Write a simple executive summary
• Set metric-driven marketing goals
• Outline your user personas
• Research all of your competitors
• Set accurate key baselines & metrics
• Create an actionable marketing strategy
• Set tracking or reporting guidelines

1. Write a simple executive summary

Starting your marketing plan off on the right foot is important. You want to pull people into your amazing plan for marketing domination. Not bore them to tears.

One of the best ways to get people excited to read your marketing plan is with a well-written executive summary. An executive summary introduces readers to your company goals, marketing triumphs, future plans, and other important contextual facts.

Basically, you can use the Executive Summary as a primer for the rest of your marketing plan.

Include things like:

• Simple marketing goals
• High-level metrics
• Important company milestones
• Facts about your brand
• Employee anecdotes
• Future goals & plans

Try to keep your executive summary rather brief and to the point. You aren’t writing a novel, so try to keep it under three to four paragraphs.

Take a look at the executive summary in the marketing plan example below:

The executive summary is only two paragraphs long — short but effective.

The executive summary tells readers about the company’s growth, and how they are about to overtake one of their competitors. But there’s no mention of specific metrics or figures. That will be highlighted in the next section of the marketing plan.

An effective executive summary should have enough information to pique the reader’s interest, but not bog them down with specifics yet. That’s what the rest of your marketing plan is for!

The executive summary also sets the tone for your marketing plan. Think about what tone will fit your brand ? Friendly and humorous? Professional and reliable? Inspiring and visionary?

2. Set metric-driven marketing goals

After you perfect your executive summary, it’s time to outline your marketing goals.

(If you’ve never set data-driven goals like this before, it would be worth reading this growth strategy guide ).

This is one of the most important parts of the entire marketing plan, so be sure to take your time and be as clear as possible. Moreover, optimizing your marketing funnel is key. Employing effective funnel software can simplify operations and provide valuable customer insights. It facilitates lead tracking, conversion rate analysis, and efficient marketing optimization .

As a rule of thumb, be as specific as possible. The folks over at  VoyMedia  advise that you should set goals that impact website traffic, conversions, and customer success — and to use real numbers. Complement your goals with website optimization tools (e.g., A/B testing speed with Nostra – check Nostra AI review to learn more) to further improve conversions.

Avoid outlining vague goals like:

• Get more Twitter followers
• Write more articles
• Create more YouTube videos (like educational or Explainer videos )
• Increase retention rate
• Decrease bounce rate

Instead, identify  key performance metrics  (KPI) you want to impact and the percentage you want to increase them by.

Take a look at the goals page in the marketing plan example below:

They not only identify a specific metric in each of their goals, but they also set a timeline for when they will be increased.

The same vague goals listed earlier become much clearer when specific numbers and timelines are applied to them:

• Get 100 new Twitter followers per month
• Write 5 more articles per week
• Create 10 YouTube videos each year
• Increase retention rate by 15% by 2020
• Decrease bounce rate by 5% by Q1
• Create an online course  and get 1,000 new leads
• Focus more on local SEO strategies
• Conduct a monthly social media report to track progress

You can dive even deeper into your marketing goals if you want (generally, the more specific, the better). Here’s a marketing plan example that shows how to outline your growth goals:

3. Outline your user personas

Now, this may not seem like the most important part of your marketing plan, but I think it holds a ton of value.

Outlining your user personas is an important part of a marketing plan that should not be overlooked.

You should be asking not just how you can get the most visitors to your business, but how you can get the right visitors.

Who are your ideal customers? What are their goals? What are their biggest problems? How does your business solve customer problems?

Answering these questions will take lots of research, but it’s essential information to get.

Some ways to conduct user research are:

• Interviewing your users (either in person or on the phone)
• Conducting focus groups
• Researching other businesses in the same industry
• Surveying your audience

Then, you will need to compile your user data into a user persona  guide.

Take a look at how detailed this user persona template is below:

Taking the time to identify specific demographic traits, habits and goals will make it easier for you to cater your marketing plan to them.

Here’s how you can create a user persona guide:

The first thing you should add is a profile picture or icon for each user persona. It can help to put a face to your personas, so they seem more real.

Next, list demographic information like:

• Identifiers
• Activities/Hobbies

The user persona example above uses sliding scales to identify personality traits like introversion vs. extroversion and thinking vs. feeling. Identifying what type of personality your target users tend to have an influence on the messaging you use in your marketing content.

Meanwhile, this user persona guide identifies specific challenges the user faces each day:

But if you don’t want to go into such precise detail, you can stick to basic information, like in this marketing plan example:

Most businesses will have a few different types of target users. That’s why it’s pertinent to identify and create several different user personas . That way, you can better segment your marketing campaigns and set separate goals, if necessary.

Here’s a marketing plan example with a segmented user persona guide:

The important thing is for your team or client to have a clear picture of who their target user is and how they can appeal to their specific problems.

Start creating robust user personas using Venngage’s user persona guide .

4. Conduct an extensive competitor analysis

Next, on the marketing plan checklist, we have the competitor research section. This section will help you identify who your competitors are, what they’re doing, and how you could carve yourself a place alongside them in your niche — and ideally, surpass them. It’s something you can learn to do with rank tracking software .

Competitor research is also incredibly important if you are starting a blog .

Typically, your competitor research should include:

• Who their marketing team is
• Who their leadership team is
• What their marketing strategy and strategic marketing plan are (this will probably revolve some reverse-engineering)
• What their sales strategy is (same deal)
• Social Media strategy (are they using discounting strategies such as coupon marketing to get conversions)
• Their market cap/financials
• Their yearly growth (you will probably need to use a marketing tool like Ahrefs to do this)
• The number of customers they have & their user personas

Also, take as deep a dive as you can into the strategies they use across their:

• Blog/Content marketing
• Social media marketing
• SEO Marketing
• Video marketing
• And any other marketing tactics they use

Research their strengths and weaknesses in all parts of their company, and you will find some great opportunities. Bookmark has a great guide to different marketing strategies for small businesses if you need some more information there.

You can use this simple SWOT analysis worksheet to quickly work through all parts of their strategy as well:

Click the template above to create a SWOT chart . Customize the template to your liking — no design know-how needed.

Since you have already done all the research beforehand, adding this information to your marketing plan shouldn’t be that hard.

In this marketing plan example, some high-level research is outlined for 3 competing brands:

But you could take a deeper dive into different facets of your competitors’ strategies. This marketing plan example analyses a competitor’s inbound marketing strategy :

It can also be helpful to divide your competitors into Primary and Secondary groups. For example, Apple’s primary competitor may be Dell for computers, but its secondary competitor could be a company that makes tablets.

Your most dangerous competitors may not even be in the same industry as you. Like the CEO of Netflix said, “Sleep is our competition.”

5. Set accurate key baselines & metrics

It’s pretty hard to plan for the future if you don’t know where your business stands right now.

Before we do anything at Venngage, we find the baselines so we can compare future results to something. We do it so much it’s almost like second nature now!

Setting baselines will allow you to more accurately track your progress. You will also be able to better analyze what worked and what didn’t work, so you can build a stronger strategy. It will definitely help them clearly understand your goals and strategy as well.

Here’s a marketing plan example where the baselines are visualized:

Another way to include baselines in your plan is with a simple chart, like in the marketing plan example below:

Because data can be intimidating to a lot of people, visualizing your data using charts and infographics will help demystify the information.

6. Create an actionable marketing strategy

After pulling all the contextual information and relevant metrics into your marketing plan, it’s time to break down your marketing strategy.

Once again, it’s easier to communicate your information to your team or clients using visuals .

Mind maps are an effective way to show how a strategy with many moving parts ties together. For example, this mind map shows how the four main components of a marketing strategy interact together:

You can also use a flow chart to map out your strategy by objectives:

However you choose to visualize your strategy, your team should know exactly what they need to do. This is not the time to keep your cards close to your chest.

Your strategy section may need to take up a few pages to explain, like in the marketing plan example below:

With all of this information, even someone from the development team will understand what the marketing team is working on.

This minimalistic marketing plan example uses color blocks to make the different parts of the strategy easy to scan:

Breaking your strategy down into tasks will make it easier to tackle.

Another important way to visualize your marketing strategy is to create a project roadmap. A project roadmap visualizes the timeline of your product with individual tasks. Our roadmap maker can help you with this.

For example, this project roadmap shows how tasks on both the marketing and web design side run parallel to each other:

A simple timeline can also be used in your marketing plan:

Or a mind map, if you want to include a ton of information in a more organized way:

Even a simple “Next, Now, Later” chart can help visualize your strategy:

7. Set tracking or reporting guidelines

Close your marketing plan with a brief explanation of how you plan to track or measure your results. This will save you a lot of frustration down the line by standardizing how you track results across your team.

Like the other sections of your marketing plan, you can choose how in-depth you want to go. But there need to be some clear guidelines on how to measure the progress and results of your marketing plan.

At the bare minimum, your results tracking guidelines should specify:

• What you plan to track
• How you plan to track results
• How often you plan to measure

But you can more add tracking guidelines to your marketing plan if you see the need to. You may also want to include a template that your team or client can follow,  for  client reporting ,  ensure that the right metrics are being tracked.

The marketing plan example below dedicates a whole page to tracking criteria:

Use a task tracker to track tasks and marketing results, and a checklist maker to note down tasks, important life events, or tracking your daily life.

Similarly, the marketing plan example below talks about tracking content marketing instead:

Marketing plan vs. marketing strategy

Although often used interchangeably, the terms “marketing plan” and “marketing strategy” do have some differences.

Simply speaking, a marketing strategy presents what the business will do in order to reach a certain goal. A marketing plan outlines the specific daily, weekly, monthly or yearly activities that the marketing strategy calls for. As a business, you can create a marketing proposal for the marketing strategies defined in your company’s marketing plan. There are various marketing proposal examples that you can look at to help with this.

A company’s extended marketing strategy can be like this:

Notice how it’s more general and doesn’t include the actual activities required to complete each strategy or the timeframe those marketing activities will take place. That kind of information is included in a marketing plan, like this marketing plan template which talks about the content strategy in detail:

1. Nonprofit marketing plan

Here’s a free nonprofit marketing plan example that is ideal for organizations with a comprehensive vision to share. It’s a simple plan that is incredibly effective. Not only does the plan outline the core values of the company, it also shares the ideal buyer persona.

Note how the branding is consistent throughout this example so there is no doubt which company is presenting this plan. The content plan is an added incentive for anyone viewing the document to go ahead and give the team the green light.

2. Social media marketing plan

Two-page marketing plan samples aren’t very common, but this free template proves how effective they are. There’s a dedicated section for business goals as well as for project planning.

The milestones for the marketing campaign are clearly laid out, which is a great way to show how organized this business strategy is.

3. Small business marketing plan

This marketing plan template is perfect for small businesses who set out to develop an overarching marketing strategy for the whole year:

Notice how this aligns pretty well with the marketing plan outline we discussed in previous sections.

In terms of specific tactics for the company’s marketing strategy, the template only discusses SEO strategy, but you can certainly expand on that section to discuss any other strategies — such as link building , that you would like to build out a complete marketing plan for.

4. Orange simple marketing proposal template

Marketing plans, like the sample below, are a great way to highlight what your business strategy and the proposal you wan to put forward to win potential customers.

5. One-page marketing plan

This one-page marketing plan example is great for showcasing marketing efforts in a persuasive presentation or to print out for an in-person meeting.

Note how the fact sheet breaks down the marketing budget as well as the key metrics for the organization. You can win over clients and partners with a plan like this.

6. Light company business fact sheet template

This one-page sample marketing plan clearly outlines the marketing objectives for the organization. It’s a simple but effective way to share a large amount of information in a short amount of time.

What really works with this example is that includes a mission statement, key contact information alongside all the key metrics.

7. Marketing media press kit template

This press kit marketing plan template is bright and unmistakable as belonging to the Cloud Nine marketing agency . The way the brand colors are used also helps diversify the layouts for each page, making the plan easier to read.

We like the way the marketing department has outlined the important facts about the organization. The bold and large numbers draw the eye and look impressive.

8. Professional marketing proposal template

Start your marketing campaign on a promising note with this marketing plan template. It’s short, sharp and to the point. The table of contents sets out the agenda, and there’s a page for the company overview and mission statement.

9. Social media marketing proposal template

A complete marketing plan example, like the one below, not only breaks down the business goals to be achieved but a whole lot more. Note how the terms and conditions and payment schedule are included, which makes this one of the most comprehensive marketing plans on our list.

Marketing plan vs. business plan

While both marketing plans and business plans are crucial documents for businesses, they serve distinct purposes and have different scopes. Here’s a breakdown of the key differences:

Business plan is a comprehensive document that outlines all aspects of your business, including:

• Mission and vision
• Products or services
• Target market
• Competition
• Management team
• Financial projections
• Marketing strategy (including a marketing plan)
• Operations plan

Marketing plan on the other hand, dives deep into the specific strategies and tactics related to your marketing efforts. It expands on the marketing section of a business plan by detailing:

• Specific marketing goals (e.g., brand awareness, lead generation, sales)
• Target audience analysis (detailed understanding of their needs and behaviors)
• Product:  Features, benefits, positioning
• Price:  Pricing strategy, discounts
• Place:  Distribution channels (online, offline)
• Promotion:  Advertising, social media, content marketing, public relations
• Budget allocation for different marketing activities
• Metrics and measurement to track progress and success

In short, business plans paint the entire business picture, while marketing plans zoom in on the specific strategies used to reach your target audience and achieve marketing goals.

Types of marketing plans that can transform your business strategy

Let’s take a look at several types of marketing plans you can create, along with specific examples for each.

1. General marketing strategic plan / Annual marketing plan

This is a good example of a marketing plan that covers the overarching annual marketing strategy for a company:

Another good example would be this Starbucks marketing plan:

This one-page marketing plan example from coffee chain Starbucks has everything at a glance. The bold headers and subheadings make it easier to segment the sections so readers can focus on the area most relevant to them.

What we like about this example is how much it covers. From the ideal buyer persona to actional activities, as well as positioning and metrics, this marketing plan has it all.

Another marketing plan example that caught our eye is this one from Cengage. Although a bit text-heavy and traditional, it explains the various sections well. The clean layout makes this plan easy to read and absorb.

The last marketing plan example we would like to feature in this section is this one from Lush cosmetics.

It is a long one but it’s also very detailed. The plan outlines numerous areas, including the company mission, SWOT analysis , brand positioning, packaging, geographical criteria, and much more.

2. Content marketing plan

A content marketing plan highlights different strategies , campaigns or tactics you can use for your content to help your business reach its goals.

This one-page marketing plan example from Contently outlines a content strategy and workflow using simple colors and blocks. The bullet points detail more information but this plan can easily be understood at a glance, which makes it so effective.

For a more detailed content marketing plan example, take a look at this template which features an editorial calendar you can share with the whole team:

3. SEO marketing plan

Your SEO marketing plan highlights what you plan to do for your SEO marketing strategy . This could include tactics for website on-page optimization , off-page optimization using AI SEO , and link building using an SEO PowerSuite backlink API for quick backlink profile checks. Additionally, incorporating a rank tracker can help monitor keyword performance and track the impact of your optimization efforts.

This SEO marketing plan example discusses in detail the target audience of the business and the SEO plan laid out in different stages:

4. Social media marketing plan

Your social media marketing plan presents what you’ll do to reach your marketing goal through social media. This could include tactics specific to each social media channel that you own, recommendations on developing a new channel, specific campaigns you want to run, and so on, like how B2B channels use Linkedin to generate leads with automation tools and expand their customer base; or like making use of Twitter walls that could display live Twitter feeds from Twitter in real-time on digital screens.

For B2C brands, you can target Facebook and Instagram. Gain Instagram likes to build trust for your brand’s profile and post engaging content on both platforms. Leverage AI social media tools to automate and scale your content plan..

Edit this social media marketing plan example easily with Venngage’s drag-and-drop editor:

5. Demand generation marketing plan

This could cover your paid marketing strategy (which can include search ads, paid social media ads, traditional advertisements, etc.), email marketing strategy and more. Here’s an example:

What should marketing plans include?

Marketing plans should include:

• A detailed analysis of the target market and customer segments.
• Clear and achievable marketing objectives and goals.
• Strategies and tactics for product promotion and distribution.
• Budget allocation for various marketing activities.
• Timelines and milestones for the implementation of marketing strategies.
• Evaluation metrics and methods for tracking the success of the marketing plan.

What is an executive summary in a marketing plan and what is its main goal?

An executive summary in a marketing plan is a brief overview of the entire document, summarizing the key points, goals, and strategies. Its main goal is to provide readers with a quick understanding of the plan’s purpose and to entice them to read further.

What are the results when a marketing plan is effective?

When a marketing plan is effective, businesses can experience increased brand visibility, higher customer engagement , improved sales and revenue, and strengthened customer loyalty.

What is the first section of a marketing plan?

The first section of a marketing plan is typically the “Executive Summary,” which provides a concise overview of the entire plan, including the business’s goals and the strategies to achieve them.

Now that you have the basics for designing your own marketing plan, it’s time to get started:

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• How to create a winning marketing plan, ...

How to create a winning marketing plan, with 3 examples from world-class teams

A marketing plan helps leaders clearly visualize marketing strategies across channels, so they can ensure every campaign drives pipeline and revenue. In this article you’ll learn eight steps to create a winning marketing plan that brings business-critical goals to life, with examples from word-class teams.

To be successful as a marketer, you have to deliver the pipeline and the revenue.”

In other words—they need a well-crafted marketing plan.

Level up your marketing plan to drive revenue in 2024

Learn how to create the right marketing plan to hit your revenue targets in 2024. Hear best practices from marketing experts, including how to confidently set and hit business goals, socialize marketing plans, and move faster with clearer resourcing.

7 steps to build a comprehensive marketing plan

How do you build the right marketing plan to hit your revenue goals? Follow these eight steps for success:

1. Define your plan

First you need to define each specific component of your plan to ensure stakeholders are aligned on goals, deliverables, resources, and more. Ironing out these details early on ensures your plan supports the right business objectives, and that you have sufficient resources and time to get the job done. 

Get started by asking yourself the following questions: 

What resources do I need? 

What is the vision?

What is the value?

What is the goal?

Who is my audience?

What are my channels?

What is the timeline?

For example, imagine you’re creating an annual marketing plan to improve customer adoption and retention in the next fiscal year. Here’s how you could go through the questions above to ensure you’re ready to move forward with your plan: 

I will need support from the content team, web team, and email team to create targeted content for existing customers. One person on each team will need to be dedicated full-time to this initiative. To achieve this, the marketing team will need an additional $100K in budget and one new headcount. 

What is the vision?  

To create a positive experience for existing customers, address new customer needs, and encourage them to upgrade. We’ll do this by serving them how-to content, new feature updates, information about deals and pricing, and troubleshooting guides. 

According to the Sales Benchmark Index (SBI) , CEOs and go-to-market leaders report that more than 60% of their net-new revenue will come from existing customers in 2023. By retaining and building on the customers we have, we can maintain revenue growth over time. 

To decrease the customer churn rate from 30% to 10%, and increase upgrades from 20% to 30% in the next fiscal year. 

All existing customers. 

The main channel will be email. Supporting marketing channels include the website, blog, YouTube, and social media. 

The first half of the next fiscal year. 

One of the most important things to do as you create your marketing strategy is to identify your target audience . As with all marketing, you need to know who you’re marketing to. If you’re having a hard time determining who exactly your target audience is, try the bullseye targeting framework . The bullseye makes it easy for you to determine who your target audience is by industry, geography, company size, psychographics, demographics, and more.

2. Identify key metrics for success 

Now it’s time to define what key marketing metrics you’ll use to measure success. Your key metrics will help you measure and track the performance of your marketing activities. They’ll also help you understand how your efforts tie back to larger business goals. 

Once you establish key metrics, use a goal-setting framework—like objectives and key results (OKRs) or SMART goals —to fully flush out your marketing objectives. This ensures your targets are as specific as possible, with no ambiguity about what should be accomplished by when. 

Example: If a goal of your marketing plan is to increase email subscriptions and you follow the SMART goal framework (ensuring your objective is specific, measurable, achievable, realistic, and time-bound) your goal might look like this: Increase email subscription rate from 10% to 20% in H1 . 

3. Research your competition 

It’s easy to get caught up in your company’s world, but there’s a lot of value in understanding your competitors . Knowing how they market themselves will help you find opportunities to make your company stand out and capture more market share.

Make sure you’re not duplicating your competitors’ efforts. If you discover a competitor has already executed your idea, then it might be time to go back to the drawing board and brainstorm new ways to differentiate yourself.  By looking at your competitors, you might be surprised at the type of inspiration and opportunities you’ll find.

To stay ahead of market trends, conduct a SWOT analysis for your marketing plan. A SWOT analysis helps you improve your plan by identifying strengths, weaknesses, opportunities, and threats. 

Example: If your competitor launches a social media campaign identical to what you had planned, go back to the drawing board and see how you can build off their campaign. Ask yourself: How can we differentiate our campaign while still getting our message across? What are the weaknesses of their campaign that we can capitalize on? What angles did they not approach?

4. Integrate your marketing efforts

Here’s where the fun comes in. Let’s dive into the different components that go into building a successful marketing plan. You’ll want to make sure your marketing plan includes multiple supporting activities that all add up into a powerful marketing machine. Some marketing plan components include: 

Lead generation

Social media

Product marketing

Public relations

Analyst relations

Customer marketing

Search engine optimization (SEO)

Conversational marketing

Knowing where your consumer base spends the most time is significant for nailing this step. You need to have a solid understanding of your target audience before integrating your marketing efforts. 

Example: If your target audience is executives that spend a lot of time on LinkedIn, focus your social media strategy around placing branded content on LinkedIn. 

5. Differentiate with creative content

Forty-nine percent of marketers say visual images are hugely important to their content strategy. In other words, a clear brand and creative strategy is an essential component to every marketing plan. As you craft your own creative strategy, here are some tips to keep in mind: 

Speak to your audience: When defining your creative strategy, think about your audience—what you want them to feel, think, and do when they see your marketing. Will your audience find your creative work relevant? If your audience can’t relate to your creative work, they won’t feel connected to the story you’re trying to tell. 

Think outside the box: Find innovative ways to engage your audience, whether through video, animations, or interactive graphics. Know what screens your creative work will live on, whether desktop, mobile, or tablet, and make sure they display beautifully and load quickly across every type of device. 

Tie everything back to CTAs: It’s easy to get caught up in the creative process, so it’s important to never lose sight of your ultimate goal: Get your audience to take action. Always find the best way to display strong Calls to Action (CTAs) in your creative work. We live in a visual world—make sure your creative content counts.

Streamline creative production:   Once you’ve established a strong creative strategy, the next step is to bring your strategy to life in the production stage. It’s vital to set up a strong framework for your creative production process to eliminate any unnecessary back and forth and potential bottlenecks. Consider establishing creative request forms , streamlining feedback and approval processes, and taking advantage of integrations that might make your designers’ lives easier.

Example: If your brand is fun and approachable, make sure that shows in your creative efforts. Create designs and CTAs that spark joy, offer entertainment, and alleviate the pressure in choosing a partner.

6. Operationalize your marketing plan

Turn your plan into action by making goals, deliverables, and timelines clear for every stakeholder—so teams stay accountable for getting work done. The best way to do this is by centralizing all the details of your marketing plan in one platform , so teams can access the information they need and connect campaign work back to company goals.  

With the right work management tool , you can: 

Set goals for every marketing activity, and connect campaign work to overarching marketing and business objectives so teams focus on revenue-driving projects. 

Centralize deliverables for your entire marketing plan in one project or portfolio .

Mark major milestones and visualize your plan as a timeline, Gantt chart, calendar, list, or Kanban board—without doing any extra work. 

Quickly loop in stakeholders with status updates so they’re always up to date on progress. This is extremely important if you have a global team to ensure efforts aren’t being duplicated. 

Use automations to seamlessly hand off work between teams, streamlining processes like content creation and reviews. 

Create dashboards to report on work and make sure projects are properly staffed , so campaigns stay on track. 

With everything housed in one spot, you can easily visualize the status of your entire marketing plan and keep work on track. Building an effective marketing plan is one thing, but how you operationalize it can be your secret to standout marketing.

Example: If your strategy focuses on increasing page views, connect all campaign work to an overarching OKR—like “we will double page views as measured by the amount of organic traffic on our blog.” By making that goal visible to all stakeholders, you help teams prioritize the right work. 

See marketing planning in action

With Asana, marketing teams can connect work, standardize processes, and automate workflows—all in one place.

7. Measure performance

Nearly three in four CMOs use revenue growth to measure success, so it’s no surprise that measuring performance is necessary. You established your key metrics in step two, and now it’s time to track and report on them in step eight.

Periodically measure your marketing efforts to find areas of improvement so you can optimize in real-time. There are always lessons to be learned when looking at data. You can discover trends, detect which marketing initiatives performed well, and course-correct what isn’t performing well. And when your plan is complete, you can apply these learnings to your next initiative for improved results. 

Example: Say you discover that long-form content is consistently bringing in 400% more page views than short-form content. As a result, you’ll want to focus on producing more long-form content in your next marketing plan.

Marketing plan examples from world-class teams

The best brands in the world bring their marketing plans to life every day. If you’re looking for inspiration, check out these examples from successful marketing teams.

Autodesk grows site traffic 30% three years in a row

When the Autodesk team launched Redshift, it was initially a small business blog. The editorial team executed a successful marketing plan to expand it into a premier owned-media site, making it a destination for stories and videos about the future of making. 

The team scaled content production to support seven additional languages. By standardizing their content production workflow and centralizing all content conversations in one place, the editorial team now publishes 2X more content monthly. Read the case study to learn more about how Autodesk runs a well-oiled content machine. Trinny London perfects new customer acquisition 

In consumer industries, social media is crucial for building a community of people who feel an affinity with the brand—and Trinny London is no exception. As such, it was imperative that Trinny London’s ad spend was targeted to the correct audience. Using a work management tool, Trinny London was able to nail the process of creating, testing, and implementing ads on multiple social channels.

With the help of a centralized tool, Trinny London improved its ad spend and drove more likes and subscriptions on its YouTube page. Read the case study to learn more about how Trinny London capitalized on paid advertising and social media. 

Turn your marketing plan into marketing success 

A great marketing plan promotes clarity and accountability across teams—so every stakeholder knows what they’re responsible for, by when. Reading this article is the first step to achieving better team alignment, so you can ensure every marketing campaign contributes to your company’s bottom line. 

Use a free marketing plan template to get started

Once you’ve created your marketing strategy and are ready to operationalize your marketing plan, get started with one of our marketing templates . 

Our marketing templates can help you manage and track every aspect of your marketing plan, from creative requests to approval workflows. Centralize your entire marketing plan in one place, customize the roadmap, assign tasks, and build a timeline or calendar. 

Once you’ve operationalized your entire marketing plan with one of our templates, share it with your stakeholders so everyone can work together in the same tool. Your entire team will feel connected to the marketing plan, know what to prioritize, and see how their work contributes to your project objectives . Choose the best marketing template for your team:

Marketing project plan template

Marketing campaign plan template

Product marketing launch template

Editorial calendar template

Agency collaboration template

Creative requests template

Event planning template

GTM strategy template

Still have questions? We have answers. 

What is a marketing plan.

A marketing plan is a detailed roadmap that outlines the different strategies your team will use to achieve organizational objectives. Rather than focusing solely on the end goal, a marketing plan maps every step you need to reach your destination—whether that’s driving pipeline for sales, nurturing your existing customer base, or something in-between. 

As a marketing leader, you know there’s never a shortage of great campaign and project ideas. A marketing plan gives you a framework to effectively prioritize work that aligns to overarching business goals—and then get that work done. Some elements of marketing plans include:

Current business plan

Mission statement  

Business goals

Target customers  

Competitive analysis 

Current marketing mix

Key performance indicators (KPIs)

Marketing budget  

What is the purpose of a marketing plan?

The purpose of a marketing plan is to grow your company’s consumer base and strengthen your brand, while aligning with your organization’s mission and vision . The plan should analyze the competitive landscape and industry trends, offer actionable insights to help you gain a competitive advantage, and document each step of your strategy—so you can see how your campaigns work together to drive overarching business goals. 

What is the difference between a marketing plan and a marketing strategy? 

A marketing plan contains many marketing strategies across different channels. In that way, marketing strategies contribute to your overall marketing plan, working together to reach your company’s overarching business goals.

For example, imagine you’re about to launch a new software product and the goal of your marketing plan is to drive downloads. Your marketing plan could include marketing strategies like creating top-of-funnel blog content and launching a social media campaign. 

What are different types of marketing plans? 

Depending on what you’re trying to accomplish, what your timeline is, or which facet of marketing you’re driving, you’ll need to create a different type of marketing plan. Some different types of marketing plans include, but aren’t limited to:

General marketing plan: A general marketing plan is typically an annual or quarterly marketing plan that details the overarching marketing strategies for the period. This type of marketing plan outlines marketing goals, the company’s mission, buyer personas, unique selling propositions, and more. A general marketing plan lays the foundation for other, more specific marketing plans that an organization may employ. 

Product launch marketing plan: A product launch marketing plan is a step-by-step plan for marketing a new product or expanding into a new market. It helps you build awareness and interest by targeting the right audience, with the right messaging, in the right timeframe—so potential customers are ready to buy your new offering right away. Nailing your product launch marketing plan can reinforce your overall brand and fast-track sales. For a step-by-step framework to organize all the moving pieces of a launch, check out our product marketing launch template .

Paid marketing plan: This plan includes all the paid strategies in your marketing plan, like pay-per-click, paid social media advertising, native advertising, and display advertising. It’s especially important to do audience research prior to launching your paid marketing plan to ensure you’re maximizing ROI. Consult with content strategists to ensure your ads align with your buyer personas so you know you’re showing ads to the right people. 

Content marketing plan: A content marketing plan outlines the different content strategies and campaigns you’ll use to promote your product or service. When putting together a content marketing plan, start by identifying your audience. Then use market research tools to get the best insights into what topics your target audience is most interested in.

SEO marketing plan: Your SEO marketing plan should work directly alongside your content marketing plan as you chart content that’s designed to rank in search results. While your content marketing plan should include all types of content, your SEO marketing plan will cover the top-of-funnel content that drives new users to your site. Planning search engine-friendly content is only one step in your SEO marketing plan. You’ll also need to include link-building and technical aspects in order to ensure your site and content are as optimized as possible.

Social media marketing plan: This plan will highlight the marketing strategies you plan to accomplish on social media. Like in any general or digital marketing plan , your social media strategy should identify your ideal customer base and determine how they engage on different social media platforms. From there, you can cater your social media content to your target audience.  

Related resources

How Asana streamlines strategic planning with work management

Write better AI prompts: A 4-sentence framework

What is content marketing? A complete guide

Smooth product launches are simpler than you think

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What Is a Marketing Plan and How To Write One (+ Template)

Learn the key elements of a marketing plan, access templates to get started, and get tips on how to write an effective plan.

No matter how much you stick to a plan, things go wrong. As the famous quote by US President Dwight D. Eisenhower goes: “Plans are useless, but planning is indispensable.”

When it comes to ecommerce, consumer trends shift, circumstances change, and initial experiments don’t always go as planned. All of these things impact your marketing plan. 

Research shows that marketers who proactively write a marketing plan are 356% more likely to report success. So, what does a realistic ecommerce marketing plan look like? And how do you handle unexpected obstacles and overestimations that threaten your company’s marketing strategy? This guide shares the answers.

What is a marketing plan?

A marketing plan is the strategy a business uses to get its products or services in front of its target customer. It includes who the target market is, the channels used to reach them, and the messaging that will help the business sell its products. 

The purpose of a marketing plan isn’t to create a step-by-step, never-fail manual. Rather, it’s a roadmap to help you accomplish the best-case scenario, while also maintaining realistic expectations for your marketing initiatives and establishing backup plans if something doesn’t work.

Marketing plan vs. business plan

A business plan paints a bigger picture of how you plan to run your business. It includes a mission statement, products you’ll launch, and market research. A marketing plan, on the other hand, is a specific document that details how you plan to achieve these wider goals through marketing . 

Marketing plan vs marketing strategy

An overarching marketing strategy details how marketing will drive business results. A marketing plan is the route you’ll use to get there. It’s more specific than a strategy and includes a practical roadmap on how you’ll put your marketing activities into play. 

Free marketing plan template to help you get started

Creating your own marketing plan is no small job. You put hours into customer and competitor research to find the channels likely to have the biggest impact on your marketing goals. You can check out marketing plan examples , but when it comes to creating your own, you can save time with a template.

Ditch the intimidating blank screen by building a marketing plan using Shopify’s free marketing plan template. Use it to guide your marketing strategy, tweaking the template to meet your business needs.

Download the template now

Types of marketing plans

Digital marketing plan.

A digital marketing plan is a specific type of marketing plan that revolves solely around online channels like social media, email, and search engines. It doesn’t include offline channels like billboards or radio ads.

Social media marketing plan

A social media marketing plan focuses specifically on how a business will use social media to reach its target market. It gives you a framework of which channels you’ll use, the types of content you’ll create, whether you’ll invest in social media ads, and how you’ll drive product sales. This can take place either through your online store or a social media storefront such as Facebook and Instagram Shops .

Content marketing plan 

A content marketing plan details how you’ll produce content that turns people into paying customers. This can span multiple formats, including an email newsletter, infographics, product documentation, and user-generated content (such as social media posts). 

Alongside the more traditional elements of a marketing plan, a content-marketing-specific strategy would include:

• Keywords you plan to target
• Who you’ll use to create the content (e.g., freelancers or in-house marketers)
• How you’ll promote and repurpose your content

Offline marketing plan

An offline marketing plan details how a business will reach its target market without using digital channels. This might include billboards, radio ads, direct mail, event sponsorships, and outdoor advertising. 

How to write a marketing plan

Detail your unique value proposition, outline your buyer personas, run a swot analysis, detail product features and benefits, set key performance indicators, outline your marketing funnel.

• Define your marketing channels

Decide on your content formats

• Plan your marketing resources

Create a measurement and optimization plan

A unique value proposition underlines your entire marketing plan. Regardless of the channels and formats you plan to use, consistency is key. Mixed messages on what you sell and what your brand stands for will only confuse potential customers.

A simple way to refine your messaging is to focus on your unique selling point. Costco, for example, is cheaper than its competitors. Harper Wilde’s products are comfier than any other bra retailer. Find the marketing channels each retailer uses and you’ll see messaging centered around its adjective.

Consult your customers if you’re unsure what your value proposition adjective should be. Research is the biggest part of any copywriting process . Survey people who’ve already bought from you, run an Instagram poll to discover why people follow your brand, and see where your competitors’ weaknesses lie. Look for adjectives that crop up frequently during the process.

What overarching goal are you trying to accomplish with the business? Why does it exist? Summarize it in one sentence, and you’ll have a mission statement to inform everything you do, which includes your marketing strategies .

Going overboard with assumptions is a common mistake among marketers. The end result is a marketing plan that doesn’t actually result in revenue.

While data won’t give you a foolproof plan, every assumption is one more bit of uncertainty you’re folding into your marketing goals . If an amazing plan has a 40% chance of holding up to real-world scenarios, one without much rigor—and lots of assumptions—might hold up 10% of the time.

Consult your customer segments and buyer personas to get as much information as you can about the person buying your products, such as: 

• Demographic data (location, age, and income level) 
• Interests, goals, and challenges 
• Channels they use to discover new products

Be careful not to confuse this with your target audience . Children would be the target audience of a toy brand; parents are the buyer persona. The latter is who you’ll be reaching out to with your marketing plan. 

A SWOT analysis helps uncover your strengths, weaknesses, opportunities, and threats relative to your competitors. It’s useful to include one as part of your marketing plan because it can help anticipate problems you might encounter, make more data-driven decisions, and spot areas where you can get ahead of your competitors. 

Dive deep into the data you already have about your customer base by investigating marketing analytics , social media audiences, and customer surveys . It reiterates who you’re trying to reach—and more importantly, the triggers that would make them buy your product over a competitor’s.

Remind yourself of your unique selling proposition (USP) throughout this process. Tailor your marketing plan around key takeaways from these. 

Include any special features, competitive advantages, or customer favorites your marketing plan will lean on.

You could have the best mattress in the world—one made with 100 springs and cotton stitching, vigorously tested by sleep experts. But you’d struggle to market it if you lean too heavily on product features. A customer cares more about getting a peaceful night’s sleep than detailed product specifications.

“Every great marketing plan needs one thing first: a product that is 10 times better than the next,” says Nick Saltarelli, co-founder of Mid-Day Squares . “Once you have that, marketing is about deep human connections.”

Nick says, “It felt obvious that there was a sweet spot somewhere in between: people who wanted to follow along, and a true behind-the-scenes look into building a massive chocolate business from the ground up.”

As a result, the Mid-Day Squares marketing plan doesn’t prioritize product promotion. The brand instead “focuses on getting people to fall in love with us, the founders, to scale the human connection,” Nick says.

What are you trying to achieve with your marketing plan? Create both short- and long-term business goals that relate to financial metrics like revenue growth, retention , or new customers .

Most marketers measure success using return on investment (ROI) —the revenue you expect to generate after spending your marketing budget. It’s every marketer’s dream to get $100,000 in sales from $1,000 in marketing spend. While that isn’t the most realistic expectation, knowing your target ROI will prevent overspending. If your ROI is hurtling beyond your predictions, you can better allocate that budget to be spent elsewhere.

But there’s more to marketing measurement than dollar returns. Revenue isn’t always the end goal. Brand awareness, website traffic, and social media followers are short-term marketing objectives that aim to get new people into your marketing funnel. Nail them early on and you set your business up for success later down the road.

Not everyone will see your products and convert into a customer instantly. Most people progress through a sales funnel. Content that will make someone progress to the next stage depends on the one they’re currently in. 

If you were to use Facebook ads to sell your products to a generic audience modeled on your buyer persona, for example, you might not get the highest conversion rate. These people don’t know who you are, what you stand for, or why they should choose you over a competitor. 

But if you used Facebook ads to specifically target people at the bottom of your marketing funnel, you could use retargeting ads to show items someone had in their shopping cart. You’re bound to get a better return on your investment with this strategy because you’re only investing money into reaching people who just need a final nudge to convert. 

Let’s break down how you might outline your marketing funnel in a marketing plan. 

Top of the funnel (TOFU)

People at the top of your marketing funnel don’t understand who you are or what you sell. Social media, podcasts, and video content play huge roles here. Each channel is used by potential customers looking to learn or be inspired.

For this stage, prioritize metrics that give insight into how people are engaging with your top-funnel content, such as:

• Video views
• Website clicks
• Click-through rate (CTR)
• Cost per click (CPC)

Middle of the funnel (MOFU)

People reach the middle of the funnel when they know they have a problem that needs to be solved. Look at the marketing channels and formats you’re using to target these people. Most often, it’s search engines and retargeted ads.

Google Analytics is your best bet here. While the dashboard can feel overwhelming for a lot of people, you don’t need to look at every report. Use the following metrics to see how people engage with your middle-funnel content:

• Bounce rate
• Pages per session 
• Users by traffic source
• Email subscriber conversion rate 

To track the data above, especially for advertising campaigns, add the Meta pixel to all pages of your store.

Bottom of the funnel (BOFU)

Going for the hard sell? For marketing messages where the only goal is to convert your audience into paying customers, consult the back end of your ecommerce store. It’s home to sales and product-related data that helps you understand whether your marketing plan is successful, such as:

• Added to cart conversion rate
• Average order value (AOV)
• Number of orders
• Reached checkout conversion rate
• Sales conversion rate

Post-funnel and retention

Planning to build a steady stream of paying customers off the back of your ecommerce marketing plan? It's easy to assume revenue growth comes from audience growth. But oftentimes, the easiest way to grow your revenue is by focusing on the people we forget about: existing customers.

Resist the temptation to focus on flashy metrics like social media followers and YouTube subscribers. Instead, involve existing customers in your marketing plan. Use them as a source of testimonials and word-of-mouth referrals.

“Happy customers have been powerful word-of-mouth catalysts for our brand, and it has made sense to keep them engaged,” says Chris Campbell, partner at The Charming Bench Company . “We’ve been getting a steady stream of five-star ratings on websites and social media, which we then share on our Facebook, X [formerly known as Twitter], Pinterest, and Instagram profiles. It’s a great alternative to pushing loud sales messages that don’t always work.”

Define your marketing channels 

Channels are the platforms you’ll use as part of your marketing plan. Go back to your market research and uncover the online and offline channels your target audience is using to shop and get entertained or inspired.

Some of the most popular channels for ecommerce businesses include:

• Social media . Social media is used by more than six out of 10 people . Platforms like Instagram, Facebook, X, LinkedIn, and Pinterest are free to use (on the whole) and help brands reach their target audience. 
• Search engines . Some 44% of online shoppers start their product research on search engines. By making search engine optimization (SEO) part of your marketing plan, you can generate new business by reaching people when they’re actively looking for your products or services.
• Email marketing  and  SMS marketing . Email and text message inboxes are two of the most sacred places for a marketer to reach. A phone number or email address gives you a direct line of communication with your target customers, if they opt in to hear from you.
• Podcasts . Record conversations you have with your team, customers, or experts in the industry and share them with your audience. By establishing yourself or your brand as a thought leader in your industry, you’ll inspire confidence that in turn builds trust in your products.
• Offline channels. While digital marketing is vital in today’s world, offline and in-person marketing efforts can be equally powerful. Get in front of people when they’re not online, using channels like word-of-mouth recommendations , radio, billboards and outdoor advertising , or TV marketing campaigns.

There’s a sweet spot to how many channels your marketing plan should include. Go too wide and you burn resources on channels with poor returns. But become too reliant on one channel and you’re at risk.

Algorithms power most digital marketing channels. They’re praised as the type of technology that delivers personalized experiences for their users, but any changes to an algorithm can make marketing plans utterly useless overnight.

“If you rely on SEO, then any algorithm updates could potentially cut your revenue for months before you recover,” explains Marquis Matson, VP of Growth at Sozy . “If you rely on paid ads, then any changes to privacy policies can cut your revenue. If you rely on email marketing, then any ESP  [email service provider]  policy changes can cut your revenue. Diversifying your acquisition is crucial in a fast-paced digital marketing world.”

Footwear brand Hippy Feet is one ecommerce brand that failed to diversify channels. “The original marketing plan was to drive traffic to our Shopify store through ads—relying heavily on paid Facebook and Instagram traffic,” says Sam Harper, Hippy Feet’s co-founder and CEO. “While this is still a major component of our marketing strategy, the decreasing effectiveness of these ads has forced us to expand our marketing efforts.

“A diverse media strategy is crucial to helping an ecommerce business survive in this highly-dynamic market. By driving traffic through SEO, email, and media coverage, we’re more resilient and less impacted by a single tech platform changing their algorithm.”

For each channel, define which content formats you’ll use to capture attention and drive website traffic. That could include:

• Audio. Reach podcast and radio listeners with audio content. 
• Images. Capture visual learners and shoppers on visually dominant social media sites with infographics, GIFs, and memes.
• Video. Get listed on YouTube , the world's second largest search engine, with explainer videos and product demonstrations. Many social media platforms— Instagram and TikTok included—are also evolving to prioritize video content. 
• Written content. Most search engine results retrieve links to optimized written content, such as blogs , transcripts, or landing pages .

Content marketing is a beast that constantly needs to be fed. Customers want newer, fresher, more exciting content on a regular basis. That’s demanding for a small business to keep up with.

If this sounds unsustainable, consider a content marketing strategy that collects user-generated content (UGC) from existing customers. The more they share their experiences with others, the more content you have to repurpose on each channel. It’s an effective route to scale your content marketing plan and stretch your editorial calendar if your marketing department has limited resources. Don’t have time to invest in promoting the content you create? Partner with popular influencers in your niche—those whose loyal audience overlaps with your target market .

Your marketing budget is the dollar amount you expect to spend executing your marketing plan. If you’re bootstrapped, you can run a marketing plan on a tight budget .

As part of your own marketing plan, state whether you intend to use each channel organically or boost it with advertising. Most channels allow businesses to run sponsored content, which is guaranteed to reach your target market across online and offline channels, like door-to-door sales , social media, TV, billboards, and radio.

“I apply for any competitions, press opportunities, and awards to get my small business out there at any given opportunity,” says Terri-Anne Turton, founder of The Tur-Shirt Company . 

The strategy has worked: The Tur-Shirt Company has won a Junior Design Award for best fashion newcomer and a shoutout from media entrepreneur Steven Bartlett after entering his #DeserveToBeFound competition with Facebook.

“I focus on those my target market knows of to build credibility,” says Terri-Anne. “Plus, most of the awards I enter are free or low-cost; they just need some time investment and creativity to take part. It proves my USP to my target market—that my kids’ clothing products are unique—without investing thousands into advertising.”

While you can run a strategy with little to no budget, this section of your marketing plan needs to account for more than any planned advertising spend. Time is a resource that needs to be managed and accounted for. Be sure to detail how much time you plan to spend executing your marketing strategy.

If you have a designated marketing team, it’s also worth noting who will be responsible for each element of your marketing plan. Who’s responsible for this marketing plan? Which team members are executing it? What experience do they have with marketing?

More importantly, detail what you expect from the resources you’re putting into your marketing plan. If you plan to spend $40,000 throughout the coming year, how much revenue will you get in return? If you’re producing a marketing plan for a large or public company, this is what stakeholders really want to see.

Go back to the KPIs (key performance indicators) you set in the earlier section of your marketing plan. How will you determine whether you’ve met these KPIs? What happens if you’re exceeding or falling short of your target? It’s good to have a plan of action for either case.

Let’s put that into practice and say you expected to increase sales by 20% through your social media marketing plan. Detail exactly how you’d measure this, for example, you could say, “we’ll look at our Shopify sales report once per month and analyze which channel is meeting this KPI. If a channel falls behind, we’ll evaluate why and either adjust our marketing plan or deprioritize it in favor of more effective channels.” 

The best marketers approach their plans with an open mind. The hypothesis you started with might be proven wrong. Don’t take that as a negative. You just got closer to finding what will work. 

Tips for creating your marketing plan

Set conservative expectations.

While it’s good to approach your marketing goals with confidence, high expectations often lead to disappointment when we fail to meet them. That disappointment is magnified in a marketing plan, as stakeholders or founders will have already bought into unrealistic predictions and business objectives.

Start small

Don’t overwhelm yourself and your team by trying to generate results with all marketing tactics at once: running Facebook ads, tweeting like crazy, writing daily blog posts for SEO, and making constant changes to site and content strategy to improve your conversion rate.

If you’re very lucky, one of these tactics will bring you consistent traffic and sales. But more often than not, trying everything at once will make you extremely busy without anything to show for it.

Take it from Jameela Ghann, owner of Alora : “When we first started Alora, 10 years ago, our marketing plan was unrealistic. We were just a couple of people making plans that were good on paper but almost impossible to execute with a small team.” 

Originally, Jameela’s team planned to invest in several marketing channels—online and offline advertising, PR, trade shows, influencer marketing, and blogging included. However, the team changed its marketing plan. They went deep on one channel instead of spreading resources too thin by trying to be everywhere at once.

“We stuck to one course of action that was where our customers were, and ready to buy, and easiest for us to see a good ROI,” Jameela says. “What really worked for us was focusing on a handful of channels that we knew we could do well.”

Go back to your audience research and identify three channels your target audience uses most often. Put most of your energy into perfecting those before overcomplicating things with a more comprehensive marketing plan.

Use historical data as a guide

Past performance can help you temper your expectations for your marketing plan. If you know your click-through rate (CTR) for Facebook ads is 0.1%, don’t stray too far from that baseline with your social media marketing .

The same goes for website content optimized for search : If you’re currently getting 10,000 visitors per month from Google, scaling your traffic up to a million is a tough battle. Instead, 50,000 visitors is a more achievable goal.

Allow for flexibility

The purpose of a marketing plan isn’t to create a never-fail manual. Whether your marketing team has fallen victim to completion bias or focused too heavily on one channel, sticking rigidly to your original plan can be a big mistake.

Imine Martinez, assistant manager at Rainbowly , says: “Our regular campaigns targeting mainly birthday celebrations and anniversaries offered poor return on ad spend and inconsistent results over the months.

“That said, during festive seasons, such as Christmas or New Year’s, our targeted campaigns were particularly profitable, achieving five times return on ad spend with much cheaper cost per click and impression.”

Continuing with the same marketing strategies despite this data would only have resulted in heartbreak. Rainbowly would be pouring money down the drain on ads that wouldn’t perform, just because its marketing plan said to do so.

Creating a marketing plan is the first step

A lot of hard work goes into a successful marketing plan. To create an attainable one, you’ll need to spend hours diving into competitive research, audience data, and channels your target market consults when researching new products.

Most importantly, know that marketing is unpredictable. There are thousands of scenarios that fundamentally change the marketing strategy that’s best for your business. Global pandemics, PR crises, and the emergence of new social media platforms are unpredictable.

Treat your marketing plan like the best-case scenario. Plan SMART goals and strategies but remember to be flexible to give your marketing the best chance of success.

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Marketing plan FAQ

How much does a marketing plan cost, how often should a marketing plan be reviewed, what are the 4 steps of a marketing plan.

• Conduct market research
• Outline your marketing channels and formats
• Create goals and measure performance

Why is marketing plan important?

What are some marketing plan mistakes.

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How to Write a Marketing Plan

By Joe Weller | March 28, 2024

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A  marketing plan is a guide for achieving marketing initiatives on a set timeline. It includes analysis of a company's target audience, competitors, and market sector. Teams can build an organized strategy with that information to reach their goals.  

Inside this article you’ll find a detailed, step-by-step guide to writing a marketing plan, with a free, downloadable  marketing starter kit for beginners .

A  marketing plan includes analysis of the target audience, the competitors, and the market so that teams can determine the best strategy for achieving their goals. The plan’s length and detail depend on the company's size and the scope of the marketing project. A marketing plan is useful for all types of marketing, including digital, social media, new product, small business, B2C, and B2B. Follow the steps below to write a comprehensive marketing plan. 

1. Prepare for Success 

Before you begin writing your marketing plan, set yourself up for success by conducting thorough market research and assembling a team with diverse skills in marketing strategy, content creation, digital marketing, and data analysis. Be sure to consult all your team members as you progress through these steps. It might also be helpful to assign leaders to complete different sections of the plan, depending on their areas of expertise. For example, you might assign the market analysis section to a team member with strong analytical skills and experience in data analysis.  

2. Use a Marketing Plan Template

Download a free  marketing plan template  to ensure consistency and thoroughness in your final marketing plan.

For more template options, see this collection of  free marketing plan templates and examples.

3. Identify Your Target Customers

To identify target customers for your marketing plan, collect information about their location, demographics (such as age, gender, and income), interests, values, and purchasing behaviors. This knowledge enables you to focus your marketing goals and tactics to meet their specific needs and preferences.

A  customer persona is a fictional representation of your ideal customer that provides valuable insights for strategic decision-making. Use one of these  customer persona templates  to craft a detailed profile of your ideal customer.   

4. Conduct a SWOT Analysis

A SWOT analysis is an important part of any marketing plan, because it helps identify a company’s strengths, weaknesses, opportunities, and threats in relation to the market environment. To start, divide a page into four quadrants and label each as strengths, weaknesses, opportunities, and threats. Next, brainstorm with your team to fill in each section. Be as honest and specific as possible, considering factors such as market trends, competition, and your own resources and capabilities. This information will allow the team to capitalize on strengths, prepare for challenges, and make sound strategic decisions throughout the marketing plan. 

See this collection of  marketing plan SWOT analysis templates  for additional guidance.   

5. Conduct a Market Analysis 

A  market analysis is an assessment of a market's size, growth, trends, customer segments, and competitor dynamics. Include it in your marketing plan to provide critical insights for strategic decision-making, helping to tailor products to customer needs, differentiate from competitors, and identify new opportunities. 

To conduct a market analysis for your marketing plan, determine each of the following factors:    

• Market Size: This is the total potential sales that a particular product or service can achieve within a defined market. Determine the market size by estimating the number of potential buyers for a particular service and multiplying that by the estimated number of purchases over a specific timeframe. (Number of Target Customers) x (Number of Purchases in a Given Time) = Market Size Imagine your company sells wireless headphones, and you estimate that the average consumer purchases a new pair every two years. If your market includes 1 million target customers, and assuming each customer buys one pair of headphones every two years, the calculation for annual market size would be as follows: (1 million target customers) x (0.5 purchases per year) = 500,000 pairs of wireless headphones per year   
• Market Growth Rate:  This measures the change in a market’s size over a specific time period and is typically expressed as a percentage. To determine the market growth rate, use the following formula: [(Current Market Size − Previous Market Size​) ÷ Previous Market Size] × 100% = Growth Rate For example, if the market for wireless headphones was worth $1 billion last year and is worth $1.1 billion this year, the market growth rate would be as follows: [($1.1 Billion – $1 Billion) ÷  $1 Billion] x 100% = 10%  

Market Share:  This is the percentage of total sales in an industry generated by a particular company over a period of time. It provides a benchmark for assessing performance relative to competitors. Use this formula for calculating market share: (Company’s Revenue ÷ Total Industry Revenue) x 100% = Market Share  

Tip:  Keep in mind that the market size, share, and growth rate are all estimates. It’s impossible to be exact. To obtain the most accurate numbers, review the latest industry reports and seek insight from experts.  

• Market Demand:  This is the amount of a product or service a consumer is willing to purchase and how much they are willing to pay for it. To determine market demand in a market analysis, begin by conducting comprehensive research on consumer behavior, preferences, and purchasing patterns related to your product or service. Use tools such as surveys, SEO analytics, and interviews to gather data on potential customer interest and willingness to pay, and analyze competitor pricing and offerings.  
• Market Trends:  This is the growth or decline direction of a product or service’s price over a specific timeframe. To identify a market trend, monitor industry developments, consumer behavior, and technological advancements over time. Review industry reports and expert analyses to understand broader market movements and future projections. Summarize these observations and include them in your plan to highlight the direction in which the market is heading.        

Market Segments:  The broader market includes specific groups, categorized by shared characteristics. Generally, there are four types of market segments: geographic, demographic, psychographic, and behavioral. In your marketing plan, detail how you'll target each segment by adapting your strategies to their unique characteristics. This targeted approach ensures more effective engagement with each segment.   

• Competitor Analysis:  A competitor analysis involves examining your competitors’ strengths, weaknesses, market positioning, product offerings, and marketing strategies. Describe how you'll conduct a comprehensive evaluation of key competitors by analyzing their market share, pricing, distribution channels, and promotional tactics. For more guidance, try downloading this competitor analysis template. Use it to identify areas where your rivals succeed and why. Their strengths indicate areas for improvement, while their weaknesses indicate opportunities.  

6. List Your SMART Goals 

Include SMART goals in your marketing plan to ensure that objectives are specific, measurable, actionable, relevant, and time-bound, providing a clear direction for strategic actions and performance evaluation. Start by identifying key performance areas that align with your overall business strategy. Then, for each goal, apply the SMART framework. 

Here are two examples of SMART marketing goals:   

• By Q4 end, increase search results page (SERP) position from 14th to the top three for keywords pertaining to our brand and lead to more organic traffic. 
• Increase social media following, reach, and engagement by 25 percent in six months and 50 percent in one year.

Learn more about SMART goals and find a customizable  SMART goals worksheet  in this comprehensive  guide to writing SMART goals . 

7. Create a Marketing Strategy

A  marketing strategy is the plan for achieving your SMART goals.   

“A marketing plan should include strategic and tactical elements,” says Gayle Kalvert, Founder and CEO at  Creo Collective , a full-service marketing agency. “From a strategic standpoint, it is critical that the marketing plan aligns to the overall goals of the organization. Tactically, what initiatives will the marketing team execute, and why? Tactics with no strategy lead to spotty results and poor-quality leads.”

Use one of these  marketing strategy templates to get started. A successful marketing strategy will include the following elements: 

7a. Customer Buying Cycle

The  customer buying cycle is the path a potential customer follows from first having exposure to a product or service to becoming an advocate for it. Understanding this process allows marketers to effectively target communications and strategies at each stage in their marketing plan. 

Pro Tip: “Consider your persona’s buyer's journey and ensure marketing has a role at each stage of the journey, especially after the close,” says Kalvert. “That is when customers can become advocates, sources of referral, and great subjects for marketing content for future buyers.”

7b. Unique Selling Proposition

A  unique selling proposition (USP) is a specific benefit or advantage that sets your product or service apart from the competitors. By including a USP in a marketing plan, you help ensure that the team communicates why customers should choose your offering over others. 

For example, Google’s USP is its powerful and accurate search algorithm that delivers relevant search results faster and more efficiently than its competitors.

7c. Branding 

Branding is the development of a unique identity, image, and experience for a company. Marketers convey a brand through messaging, tone, logo, colors, and web design. The marketing strategy needs to align with the company’s brand in order to maintain consistency in messaging and experience, which ultimately builds customer trust.

7d. Marketing Mix A marketing mix refers to the set of actions that a company takes to promote its brand or product in the market, typically encapsulated by the four Ps: product, price, place, and promotion. Go through each of these steps when including the marketing mix in your strategy:  

• Product: Describe the product and the problem it solves for your target customers. What makes your product or service different from the competition? Why is it special? 
• Price: Explain how much your target customer is willing to pay for the product or service based on its real and perceived value. What do your competitors charge for a similar product? Will you run any seasonal promotions or discounts? 
• Place:  Describe where your product or service will be available for purchase by your target customers. Will you sell it online, through retail partners, or both? How will you manage logistics and supply chain to ensure your product is accessible to your target market?
• Promotion:  Detail the strategies you will use to communicate your product’s value to consumers. This includes advertising, public relations, social media marketing, email campaigns, sales promotions, and direct marketing tactics.    

7e. Channels 

Identify the specific mediums and platforms — or  channels — where you’ll share your message to your target audience. These should include distribution channels, communication channels, and engagement channels. 

As you list them, explain how they will be used to effectively reach and engage with your target audience. For example, if you’re marketing a new fitness app, one distribution channel would be a direct download from the App Store to reach fitness enthusiasts directly on their smartphones. An engagement channel could be an in-app community feature for users where they can share progress.

Here is a brief list of popular marketing channels:  

• Affiliate marketing
• Email marketing
• Social media
• Website marketing

7f. Tactics Tactics are the specific actions you will take to reach the goals outlined in your strategy. They cover everything from the creation and distribution of marketing materials to the scheduling of campaigns to the platforms used for advertising and engagement.  Detail the specific actions and tools you will use to execute your marketing strategy, along with timelines, responsibilities, and budget allocations for each activity. This includes specifying the exact steps for product promotion, customer engagement, content creation, digital marketing efforts, and any other methods chosen to reach and convert your target audience. “Equally as important as using data is to build in time and resources to be flexible,” says Kalvert. “The marketing landscape is evolving at such a rapid pace. Tactics that worked last year may not work this year. Be open to experimenting with new tactics and adjusting your approach based on feedback and results.”

8. Determine the Budget 

Start by estimating the costs associated with each tactic and channel outlined in your strategy, taking into account factors such as content creation, platform fees, and personnel costs. Next, prioritize spending based on the expected ROI for each tactic. Finally, document the budget in a clear, detailed format within your marketing plan, including an itemized list of costs for each tactic, total expenditure, and a contingency fund.

For more resources and help estimating marketing project costs, take a look at this collection of helpful free  marketing plan budget templates . 

9. Create a Calendar

Create a calendar to schedule and track deliverables. Include time for brainstorming, planning, executing, and analyzing results. List objectives, start dates, end dates, due dates, and responsible parties. Keep the calendar in a central location so that team members can easily access it.

10. List Marketing Tools and Technology

List any marketing tools or technologies your team will use to help achieve their goals. These can include email marketing software, blogging software, social media management software, or any other programs you plan to use.

11. Identify Metrics and KPIs

Identify the metrics for measuring and tracking your marketing goals. Metrics and KPIs eliminate ambiguity so that you can accurately measure progress. Select indicators that directly reflect the success of your marketing objectives, such as conversion rates, website traffic, lead generation, and customer acquisition costs.

12. Write an Executive Summary

Once you’ve completed all the sections in your marketing plan document, return to the first section to write the executive summary. Completing this section last ensures that you have a thorough understanding of all key elements before summarizing them. 

Concisely highlight the main objectives, target market, and key strategies of the plan, providing a snapshot of the market analysis and expected outcomes. Outline the budget, resources required, and the metrics for measuring success. This section serves as a compelling overview, enticing stakeholders to delve into the plan.

For more detailed information on executive summaries, see this guide to  writing an effective executive summary.  You can also download a helpful template from this collection of  free executive summary templates

Marketing Starter Kit for Beginners

Download Marketing Starter Kit for Beginners

Get everything you need for creating a marketing plan with this free, downloadable marketing plan starter kit. The kit includes an executive summary template, a customer persona worksheet, a SWOT analysis template, a competitor analysis template, a SMART goals worksheet, a marketing strategy template, and a calendar template with a budget tracker, all in one easy-to-download file.

In this kit, you’ll find the following:  

• An  executive summary template  for Microsoft Word to help you introduce the content of your marketing plan.    
• A  customer persona worksheet  for Microsoft Word to collect information about your ideal customer.  
• A  SWOT analysis template for Microsoft Word to guide strategic decision-making based on the company’s strengths, weaknesses, opportunities, and threats. 
• A  competitor analysis template  for Microsoft Word to help you compare and evaluate your competitors. 
• A  SMART goals worksheet  for Microsoft Word to ensure each marketing objective follows SMART guidelines. 
• A  marketing strategy template  for Microsoft Word to outline the plan for achieving your goals. 
• A  calendar template with budget tracker  for Excel where you can organize, track, and manage marketing deliverables and their costs. 
• A  marketing plan template for Microsoft Word  to ensure consistency and thoroughness in your final marketing plan.

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What Is a Marketing Plan?

Understanding marketing plans, how to write a marketing plan, marketing plan vs. business plan.

• Marketing Plan FAQs

The Bottom Line

• Marketing Essentials

What Is a Marketing Plan? Types and How to Write One

James Chen, CMT is an expert trader, investment adviser, and global market strategist.

Pete Rathburn is a copy editor and fact-checker with expertise in economics and personal finance and over twenty years of experience in the classroom.

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Investopedia / Zoe Hansen

A marketing plan is an operational document that outlines an advertising strategy that an organization will implement to generate leads and reach its target market . It details the outreach and PR campaigns to be undertaken and for how long, as well as the ways in which the company will measure the effect of these initiatives. It reflects a company’s overall marketing strategy.

Key Takeaways

• The marketing plan details the strategy that a company will use to market its products to customers.
• The plan identifies the target market, value proposition of the brand or product, campaigns to be initiated, and metrics to be used to assess the effectiveness of marketing initiatives.
• The marketing plan should be adjusted on an ongoing basis based on which efforts are having an impact and which are not.
• Digital marketing shows results almost in real time, whereas TV ads require rotation to realize any level of market penetration.
• A marketing plan is part of a business plan, which describes all of the important aspects of a business, such as its goals, values, mission statement, budget, and strategies.

The terms “marketing plan” and “marketing strategy” are often used interchangeably because the former is developed based on an overarching strategic framework. In some cases the strategy and the plan may be incorporated into one document, particularly for smaller companies that may only run one or two major campaigns in a year. The plan outlines marketing activities on a monthly, a quarterly, or an annual basis, while the strategy delineates the overall  value proposition .

The components of a marketing plan include:

• Market research – This provides information to support pricing decisions and new market entries.
• Tailored messaging – This involves targeting certain demographics and geographic areas and can include the use of affiliate marketing with third-party publishers who bring customers to the table.
• Platform selection – This looks at the best vehicles for disseminating product information for each advertising campaign: traditional venues such as radio, TV, newspapers, and commercial and trade magazines; digital methods such as websites, online ads, search engine results, informational videos, social media groups (Facebook, YouTube, etc.), email, and text messages; or any mix of these platforms.
• Performance metrics – Metrics accurately assess the results of marketing efforts and their reporting timelines and are crucial to the success of the plan.

The four most important social media networks in 2023 for global marketers were, in descending order, Facebook, Instagram, YouTube, and TikTok.

Types of Marketing Plans

There are a variety of marketing plans that suit different businesses and their needs. These include:

• Product Launch – A product-launch marketing plan outlines how a new product will enter the market, the audience it will target, and the advertising methods used.
• Social Media – A social media marketing plan focuses on the advertising strategies on different social media platforms and how to engage with their users.
• Time Based – Time-based marketing plans, such as those that are executed quarterly or annually, focus on the time of the year, the current condition of the business, and the best strategies in that period.
• Content Based – A content-based marketing plan looks in detail at what kinds of content (blogs, videos, graphics, etc.) will reach the target audience.
• Search Engine Optimization (SEO) – An SEO marketing plan is all about getting the most hits online. It involves keyword research, content optimization, link building, and more, all with the goal of drawing customers to your website.

Mission and Value Proposition

The mission and value proposition is a statement that articulates the value that a product or brand will deliver to a customer. It should appear front and center on the company website and any branding materials.

The value proposition should delineate how a product or brand solves the customer’s problem, the benefits of the product or brand, and why the customer should buy from this company and not another. The marketing plan is based on it.

Set Key Performance Indicators (KPIs)

Establishing your key performance indicators (KPIs) will allow you to measure the success of your marketing plan in relation to your company’s value proposition. In other words, they track the effectiveness of your marketing strategy. For example, if your goal is to engage with a certain demographic in a certain region, you can track social media impressions and website visits.

There are a number of KPIs that help you measure success including the search engine ranking, click-through rate, cost per click, return on investment (ROI), and conversion rates, which tracks the percentages of visitors to your website that make a specific action such as buying a product or becoming a newsletter subscriber.

In 2023, Facebook and Instagram were tied for having the highest ROI across social media platforms for global marketers, while YouTube fell next in line.

Identify Your Target Market

The marketing plan identifies the target market for a product or brand. Market research is often the basis for a target market and marketing channel decisions. For example, whether the company will advertise via social media, online ads, or regional TV. 

Knowing to whom you want to sell and why is an extremely critical component of any business plan. It allows you to focus your business and measure its success. Different demographics have different tastes and needs; knowing your target market will help you market to them.

Strategy and Execution

The marketing plan includes the rationale for these decisions. The plan should focus on the creation, timing, scheduling, and placement of specific campaigns and include the metrics that will measure the outcomes of your marketing efforts. For example, will you advertise on social media or TV? What time will you schedule your marketing if they are through email newsletters? The strategy may include flighting scheduling , which includes the times when you can make the most of your advertising dollars.

Set Your Budget

A marketing plan costs money. Setting a budget will allow you to create a workable plan, prevent runaway costs, and properly allocate your funds.

Adjust Your Plan

A marketing plan can be adjusted at any point based on the results from its metrics. If digital ads are performing better than expected, for example, the budget for a campaign can be adjusted to fund a higher-performing platform, or the company can initiate a new budget. The challenge for marketing leaders is to ensure that every platform has sufficient time to show results.

Without the correct metrics to assess the impact of outreach and marketing efforts, an organization will not know which campaigns to repeat and which to drop. In short, maintaining ineffective initiatives wastes money.

Digital marketing shows results almost immediately, whereas TV ads require rotation to realize any level of market penetration. In the traditional marketing mix model, a marketing plan would fall under the category of “promotion,” which is one of the “ four Ps ,” a term coined by Neil Borden to describe the marketing mix of product, price, promotion, and place.

A business plan is a roadmap that details how a business will operate and function in its entirety. It should cover the goals, missions , values, financials, and strategies that the business will use in day-to-day operations and the achievement of its objectives. Among its many elements are an executive summary, the products and services sold, a marketing analysis, a marketing strategy, financial planning, and a budget .

As mentioned, a business plan should include a marketing plan, which focuses on creating a strategy for creating awareness of the company’s product or service, reaching the target market, and generating sales.

Example of a Marketing Plan

Consider the following marketing plan framework that is designed to help direct marketing objectives:

• Executive Summary: Describes company mission, key executives, and where it is headquartered.
• SWOT Analysis: Describes strengths, weaknesses, opportunities, and threats for the company. This helps you define how to build on your strengths and how to find ways to improve on your weaknesses. It also helps a company analyze their competitors and how they may achieve an advantage based on their unique value proposition.
• Business Initiatives: Outlines the goals of the marketing plan, such as the number of impressions, Google rankings, or email subscribers.
• Customer Analysis: Describes your target market and audience characteristics based on market research. These may include age, pain points, and location, among other variables.
• Competitor Analysis: Outlines the companies providing similar goods or services to your target audience. In addition, it describes their strengths, market share, pricing structure, and most importantly where your company can fill an important gap.

What Is a Marketing Plan Template?

A marketing plan template is a guide for writing a marketing plan. It contains all the important elements needed to create one, including its goals and KPIs, marketing channels, budget, content type, teams involved, and design.

What Is an Executive Summary in a Marketing Plan?

The executive summary is a nutshell description of the marketing plan. It should contain the key findings of the market research, the company’s objectives and marketing goals, an overview of the marketing trends, the description of the product or service being marketed, information on the target market, and the plan budget.

What Is a Top-Down Marketing Strategy?

A top-down marketing strategy is a traditional one, in which a business decides how best to sell its product or brand, and customers are then spurred to take action through advertisements, generally found on radio and/or television. It is usually determined by company executives, which is then communicated with management to delegate to employees. These employees then develop tactics to meet the strategy's objectives.

What Is a Bottom-Up Marketing Strategy?

In comparison to a traditional top-down marketing strategy, a bottom-up strategy begins with employees who formulate marketing tactics based on their analysis of customer preferences and needs. This then may lead to collaboration with other employees to develop a concrete marketing plan, which is sent to executives for review.

Today’s consumer wants to relate to a product or service in a meaningful way, and a bottom-up marketing strategy seeks to achieve this through customer-centric tactics.

How Much Does a Marketing Plan Cost?

The cost of a marketing plan will vary based on the company, the plan’s complexity, and the length of the overall strategy. In 2023, marketing costs made up 10.1% of corporate revenues on average. The consumer packaged goods sector spent the most, at 18.5% of revenues while the mining and construction sector spent the least, at 1% of revenues.

A separate analysis shows that the cost can range anywhere from $10,000 to over $40,000 for a marketing plan.

A marketing plan is the advertising strategy that a business implements to sell its product or service. It determines the target market, how best to reach it, at what price point the product or service should be sold, and how the company will measure its efforts.

Constantly monitoring and adjusting a market plan is an important part of running a business, as it shows the most effective ways to generate sales. As the consumer landscape evolves, it is important for businesses to adapt in order to meet customer needs and better achieve their marketing objectives.

Statista. " Marketing Worldwide – Statistics and Facts ."

American Marketing Association. " What Is a Marketing Plan and How to Write One? [Easy Guide] ."

HubSpot. " The 2024 State of Marketing & Trends Report: Data from 1400+ Global Marketers ."

Deloitte. " The CMO Survey: Managing Marketing Technology, Growth and Sustainability ." Page 16.

Laire. " How Much Does a Marketing Plan Cost? "

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How to Write a Marketing Plan (with Templates and Example)

Written by Dave Lavinsky

What is a Marketing Plan?

A marketing plan is a roadmap that explains how your business will generate more leads and sales. It includes every key marketing strategy that will affect your marketing results from your brand positioning and pricing to your promotional efforts.

Download our Ultimate Marketing Plan Template here >

It’s important to remember that a marketing plan is not something you create in one sitting. This is an ongoing project that requires research, planning, and revision over time before it can truly be finalized.

Although creating a marketing plan can seem like a daunting task, it can actually be quite simple if you know what information should be included in your marketing plan template and where to find examples. Below you will learn everything you must include in your marketing plan so you can effectively grow your business.

What are the Key Components of a Traditional Marketing Plan?

For a comprehensive marketing plan, you should include the following 11 key components:

Executive Summary

Target market segments, unique selling proposition (usp), pricing and positioning strategy, distribution strategy, marketing materials, promotions strategy, digital marketing plan.

• Conversion, Referral and Retention Strategy

Financial Projections

Each of these sections is explained in detail below along with examples.

How to Write a Marketing Plan + Examples

The executive summary is the first section to appear and the last to be written in a marketing plan. The contents include a condensed version of all the findings of the rest of the marketing plan.

The executive summary may include:

• What does the marketing plan intend to accomplish? Why?
• Who handles the daily operations and execution of the marketing plan?
• How will you measure success to determine the effectiveness of the marketing plan?

Keep the executive summary brief and to the point so anyone who reads it immediately understands the salient points.

Marketing Plan Executive Summary Example

TechSmart is an electronics company that specializes in the production of quality products at reasonable prices. A unique selling point (USP) is that our quality products are competitively priced to allow our target market to be able to purchase the items they need without breaking their budget. After assessing my current distribution strategy, we will continue the development of more localized stores in order to cater to the high-earner segment of our market.

A more localized approach will also help support our business-to-business (B2B) marketing strategy. We can work with various schools and universities to implement training measures that teach technicians the proper ways to use our products for a variety of applications. This is important because it will give us a larger market share by cementing ourselves as a go-to company for this segment, which in turn boosts sales overall.

After reviewing the insights from our research, we decided on some broad target markets based on income levels, age brackets, and other variables that might affect their spending power. To start, we want to focus primarily on B2C marketing strategies with these segments while sending out newsletters promoting upcoming products and discounts. In order to reach out to these new segments, we will need to promote our products and services based on the differentiation of their quality and affordability.

TechSmart plans to spend $10,000 a month on marketing activities in order to develop its business within the next six months. Currently, TechSmart has been operating on a small marketing budget while focusing more on its B2B marketing strategy, but it has achieved limited success with this approach. After assessing its current situation, TechSmart’s market research suggests the company needs to shift towards a more consumer-focused B2C marketing strategy in order to achieve growth and reach out to more potential clients that might be interested in purchasing its products or hiring its services.

In order to build awareness for our product line, we plan to launch large-scale online marketing campaigns as part of an integrated multimedia strategy as outlined in the Digital Marketing Plan section. This will allow us to target potential customers who might be interested in our products while promoting awareness of our brand through engaging social media outlets.

To determine success, the Marketing Team will measure whether or not our marketing plan is effective by tracking consumers who buy our products online through the company website; how much revenue was generated from each promotion; what percentage of users signed up for the mobile app, and any other relevant data that helps us track progress towards reaching our marketing goals. We will communicate our success to the C-suite at quarterly reports and work with them to track any changes in revenue from year to year.

To successfully market something you first need to analyze the market’s needs to figure out where the right opportunity exists. Unless you have this information, you will be shooting in the dark and your marketing ROI (return on investment) will suffer. So, start with a detailed analysis of your target customers and their wants and needs.

For example, if you are selling a teeth whitening product, you may identify your customers as single men aged 30 to 40, making between $50,000 and $60,000 per year, living in Manhattan, and own dogs.

What are their needs? In the above case, their primary need as related to your product could be to convey an attractive and professional appearance. Other needs for different products or services could include safety, convenience, ambiance, price, variety, and exclusivity. Finding out the key problems of your target audience will effectively direct all other marketing decisions.

For each customer segment, create a unique buyer persona that will help you develop the appropriate content marketing to speak to their unique needs. Buyer personas can help you sit in your customers’ shoes and understand their perspectives when it comes to buying products and services.

You also must note the 80/20 rule when creating your buyer persona. The 80/20 rule states that 20% of your customers will generate 80% of your revenue.

The point is this….clearly some people who buy from you will not fall neatly into the detailed description of your target customer. That’s ok. By focusing on marketing to and serving your core customer, you’ll get more of the 20% you want and thus much more “bang for your marketing buck.”

Marketing Plan Target Market Segments Example

TechSmart is an electronics company that specializes in the production of quality products at reasonable prices. The TechSmart target market consists of two segments: high-earners with children, and busy parents.

Our primary market is high-earners with children. These customers are parents who are either working or staying at home, and they have money to spend on their children. They are making roughly $150,000-250,000 annually and they want to provide the best for their kids. They also care about quality when it comes to electronics. When these parents shop, they will carefully analyze what needs to be purchased for their child in order to provide the best quality of life.

The high-earners will be the ones looking at the offer of complementary products like headphones, tablets, and games which can be used with our products. They also will be more likely to sign up for the warranty through the mobile app so they get access to freebie offers through holidays like Christmas and Independence Day.

The busy parents segment of TechSmart’s target market typically exhibit the following shopping behaviors:

• They prioritize a good bargain over trendy styles.
• They want to spend as little time as possible at the store.
• They shop for children and themselves.
• They use the internet for product comparison, but will still go to stores to buy items from brands they trust.

Your product and/or service’s USP helps put them ahead of similar offerings made by your competitors – think of it as your competitive advantage. Therefore, it is vital that you create a strong and memorable USP that will make your product and/or service more desirable. A USP could be physical in nature like a product’s form, quality, durability, design, or features. It could also be the additional services you provide when a customer buys your product like delivery, customer service, or installation. Your target market research will come in handy here as it will tell you exactly the kind of products and services your target group needs and desires the most.

Here are some more USP examples used by local businesses:

• We are the only car repair shop that will buy your car if you are not 100 percent satisfied (USP of customer service)
• Delivered in 30 minutes or less (USP of speed)
• Our recipe is so secret, only three people in the world know it (USP of exclusivity)

If you are having trouble identifying your business’s USP, complete a SWOT Analysis to identify your business’s strengths, weaknesses, opportunities, and threats. This will help you determine the best strategy to capitalize on your strengths and opportunities while you address the weaknesses and threats. Use the SWOT Analysis template below to help you.

Continuing with our TechSmart example below, their USP focuses on the quality of their products.

Marketing Plan Unique Selling Proposition Example

The TechSmart unique selling point (USP) focuses on our quality products that are competitively priced to allow our target market to be able to purchase the items they need without breaking their budget.

Your pricing strategy attempts to fulfill one or more of the following marketing goals: improve sales, market share, or profits, get ahead of a competitor or create barriers for any new entrants. Focus on what your most pertinent business objectives are and formulate your prices accordingly.

Furthermore, the strength of your product’s USP also influences your pricing flexibility. More unique products can legitimately quote higher prices, while a product with a more generic USP will have a hard time doing so.

Pricing strategy can also influence the value of your business from a buyer or investor’s perspective. Companies that are able to secure ongoing revenue streams in the form of subscriptions or monthly recurring payments tend to generate higher valuations as there is greater revenue certainty in these models.

Positioning your product and/or service a certain way also will determine its perception among your customer base. For example: Even though both Hondas and Mercedes cars can safely and effectively transport you from point A to point B, Hondas are positioned as value purchases and therefore priced lower than more exclusive Mercedes vehicles.

Marketing Plan Pricing & Positioning Strategy Example

The main concern of my high-income earners is that they want to provide the best for their children and that means quality consumer products. But we know that it can be difficult to make high-quality products and still make them affordable. We want our customers to feel comfortable spending their money on our products, but we also care about providing quality.

Your distribution strategy details how customers will buy from you. It could include a brick-and-mortar store, an e-commerce site, wholesale distributors, retail stores, mail catalogs, or some combination of the above. Base your decision on customer research. That is, find the methods or places your customers find most convenient to buy from and offer your product through those marketing channels.

For example, consider the California cannabis brand Dosist. Dosist distributes through a highly curated network of partner boutique dispensaries as well as through two flagship brick-and-mortar stores. Through its flagship stores, it provides consumers an in-person way to experience the brand. Through its retail partnerships, it gleans wider distribution than it could in a single location.

Marketing Plan Distribution Strategy Example

TechSmart will continue identifying new target market opportunities within our region and build out additional localized stores in order to expand our distribution to our target audience in other high-income areas of the region.

To further distribute our products, we will partner with several retail stores. Location number one is close to a high-income area and is in the mall. Location number two is located near schools that house young parents who are also students at the university across the street.

Offers like buy-one-get-one-free, discounts, and guarantees are classic offers that when leveraged correctly attract new customers and maintain the loyalty of existing customers. Ideally, you can position offers in a way that makes them a win-win for your business and customers.

For example, Package Free Shop, an e-commerce store dedicated to providing reusable and earth-friendly everyday products, regularly offers discounts on products if you sign up for a subscription to those products. This offer is attractive to the consumer as they can get the same product for less and don’t have to remember to reorder. It’s attractive to Package Free Shop because it provides more certainty around cash flow on a monthly basis than one-off purchases.

You can use different marketing methods like the official website, mail catalogs, or brochures to help spread offers, identify what offers and materials might resonate most with your target audience, and spend your resources accordingly.

Marketing Plan Offers Example

TechSmart will run various offers that will allow customers to obtain a set of complementary products if they purchase the specific product mentioned in the offer. Offers will apply only in-store.

Each offer will vary in terms of the purchased product and the complementary set offered. The offer will be valid until it reaches the available quantity provided to each store or until a specific deadline is reached, whichever comes first. The details of each promotional offer will be detailed in the weekly e-newsletter, on our website, and through promotional print materials in-store.

Your marketing assets include the visual and tactical representation of your brand. These items include your logo and other visual identity elements; your website and social media accounts; signage, brochures, or other print collateral; and case studies and testimonials.

Having brand guidelines in place ensures that the look and feel of all assets are consistent between the materials themselves and with your overall brand. This consistency means customers will recognize and feel familiar with your brand, whether they are walking into your brick-and-mortar store, browsing your mobile app, or using your product.

Sample Brand Guidelines

Marketing Plan Marketing Materials Example

All TechSmart marketing assets will utilize our Brand Guidelines. Methods of marketing may include TV commercials, a Social Media Marketing Strategy – organic and paid advertising, promotional flyers for in-store shoppers, also available digitally on our website, and billboards.

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Your promotions strategy will determine how you communicate with your customers about your product and/or service. Your strategy could include advertisements on TV, billboards, radio, catalogs, product placements in movies, and more. Your choice of promotional channels must be influenced by who your target market is and how it likes to consume information. For instance, if your target customer base is adolescents then taking out an ad in a newspaper would largely be ineffective.

When detailing your promotions strategy, be sure to include a description of each tactic, the estimated cost involved, and how / when you will evaluate ROI and determine whether to modify the tactic or switch course entirely.

Marketing Plan Promotions Example

TechSmart’s promotional strategy targets high-income earners who want quality products for their children, but at the same time not break the bank. TechSmart will offer various promotions so that people can get a sense of what they are buying before they buy it, and free events where consumers can play with the products before they buy them. These events will be promoted through social media, primarily Facebook and Instagram, and through banners and/or pop-ups on our website.

Online marketing should be a central component of most any business’ marketing plan today as customers of all types increasingly spend time online transacting or evaluating potential transactions. There are several components to a successful online marketing strategy: your website, social media accounts, and supporting paid and organic web traffic efforts.

Your website is an extension of your business and should be consistent with the spirit of your brand and easy to interact with. A clunky, cluttered website will quickly turn off customers, who seldom give second chances when it’s as easy as a click of a button to move onto a better option.

Maintaining an active social media presence or leveraging influencers in your space to promote your product enables you to reach broad swaths of prospective customers. Your accounts must be engaging and attractive to your target market as well as content-specific to the platform itself.

For example, your LinkedIn account might include postings on a recent fundraise or supplier partnership, whereas your Instagram account might include beautiful, high-quality photos of your product.

These core pieces of online real estate are then supported by your paid and organic online advertising efforts. By including content-rich blog posts, articles or videos that include your industry’s key terms or words, you will boost your organic visibility in customers’ search results. Similarly, by investing in paid advertising you ensure that you appear in those same searches, but as an advertised result.

Marketing Plan Digital Marketing Strategy Example

TechSmart will use digital marketing to increase its brand awareness in the competitive marketplace. Digital marketing is an inexpensive way to advertise to a large number of potential customers in many different regions with minimal resources.

Generally, TechSmart will use Facebook and Instagram for social media posts about new products or store events. We will also run retargeting campaigns for website visitors and other engaged consumers. We are also considering launching a YouTube channel for tutorials on how to use various types of computer accessories, electronic devices, gaming platforms, and/or popular games.

We will also use Google Adwords to promote shopping ads when people are searching for similar items in our targeted market.

TechSmart will also participate in Influencer Marketing by working with bloggers with large followings in the target market who would be willing to provide reviews or advertise our products on their channels.

Conversion, Referral, and Retention Strategy

In this section of your marketing plan, you should detail each of your customer pathways and the resulting conversion from each path. For certain pathways (like an e-commerce site) this data will be more readily trackable and easier to discern. For other more qualitative marketing efforts (such as the purchase of an ad in a magazine), it may be more difficult to quantify your conversion results.

Think through and identify how you might improve your conversions across various pathways. For example, would showcasing the glowing reviews and ratings of past customers increase your conversion rate on your e-commerce site? Would placing small, trial-size products right next to the cash register in your brick-and-mortar store tick up your average purchase size?

Also, think through in this section what you can do to increase the conversions of referrals from past customers. Can you incentivize your happiest customers to leave you a great online review, gift a sample of one of your products to a friend or recommend you reach out to a family member who might benefit from your services?

All of the efforts outlined above will ensure you retain your best existing customers and build loyalty with them.

Marketing Plan Conversion, Referral, and Retention Strategy Example

To increase our conversion of new customers, we will add a function to the website where people can sign up for emails about upcoming promotions and store events. We can also add links to shop in popular social media marketing channels like Facebook and Instagram. People who visit the site without buying anything will be able to chat with one of our associates if they have any questions or concerns about his/her purchase.

We will also promote samples of games and apps so kids can try out before they buy them, and free events where parents can play with the products their children want before they buy them at home. To encourage past customers to refer friends and family members, we will offer discounts and exclusive offers for repeat, as well as publish reviews from happy customers on our website and social media.

To increase conversions of people who visit the site but do not buy anything initially, we will highlight products that are currently on sale or offer special discounts for first-time customers. We will also create content that explains how to use common devices like laptops, tablets, and smartphones. This will increase our conversion rates by ensuring people are familiar with the products they want to buy before arriving on site.

Our referral program can offer discounts or free samples of products if customers recommend us to friends and family who make a purchase within 24 hours. We can also advertise special deals like time-sensitive giveaways or contests for referrals through social media marketing on Instagram and Facebook. People who already shop with us frequently are likely to be more receptive in encouraging their friends and family members to do so as well.

We will contact past customers via email periodically asking them how they enjoyed their experience at the store, what they thought about specific items they purchased, or how they heard about our store in the past. If they mention that they found out about us through another customer, we will ask them who it was and thank them for their referral so we can send a small gift or coupon to the person they recommended.

This strategy ensures that we continue to offer competitive prices on our products while also increasing people’s trust in our company by implementing new policies and procedures across all pathways.

Every well-researched marketing plan must include projections that will estimate the overall cost of engaging in certain marketing strategies including the results of their implementation in terms of new sales, profits, and customers. Even though these will just be estimates they will still highlight which strategies have the potential to gross the highest ROI.

Your projections need to be revisited time and time again to assess how well the marketing plan has been implemented and what can be done better. Analyzing metrics like cost per sale, average ticket price and retention rates will help you understand which marketing tactics are working and which need to be revisited.

Marketing Plan Financial Projections Example

New Customers:

We project to acquire 160 new customers in Year 1 at a cost of $6,400. This means that the cost per customer acquisition is roughly $40.00.

Existing Customers:

We have 30 clients who are extremely valuable and spend more than once every two months on average. These loyal customers generate an average profit of $2,080 each time they purchase from TechSmart for an ROI of 5%. The total amount projected for existing customers is 120 transactions worth $24,000 or 4% of our revenue goal. With these calculations, it should be clear that investing resources into acquiring new users will result in better returns than capitalizing on people who have already purchased from us but don’t come back often. Furthermore, spending money to keep people returning for future buys is more effective than trying to convince the same person to purchase again after they have already done so once before.

Using these estimates, TechSmart will generate $138,000 in revenue in Year 1 with an average ticket price of $1,350. This equates to around 160 customers purchasing one item each or 320 transactions for a total of $138,000.

Marketing Plan Template

Below is a free strategic marketing plan template to use. Simply answer the key questions below to complete your plan:

• Our target customers are:
• Our unique selling proposition is:
• Our pricing and positioning strategy is:
• Our distribution strategy includes:
• The key offers we will use to attract customers include:
• The marketing materials we will use are:
• The promotional methods we will use to attract customers include:
• Our online marketing strategy includes:
• The strategies we will use to increase our customer conversion rates, referrals and customer retention include:
• Our key financial projections from implementing our marketing plan include:

Marketing Plan FAQs

What are the different formats used for a marketing plan.

Marketing plans can be made using one of four formats: the traditional marketing plan, the digital marketing plan template, the marketing mix, and the product launch.

When it comes to choosing a format, consider what factors are most important for your business. There is no right answer here as you'll have to choose what's best for you. If you want help, use the information below as a guide:

• The traditional marketing plan provides a comprehensive marketing strategy based on your business goals. This type of marketing plan involves research and analysis of the target market segments, unique selling proposition, pricing and positioning strategy, distribution and promotions strategies, and more. If you are seeking to really grow your business, it is helpful to provide this type of plan to provide the details of how you will bring your target audience to your business to generate more revenue. 
• The digital marketing plan focuses on planning steps and milestones to achieve success in your online marketing. Note that even if you are solely marketing online, there are many exercises, like improving your unique selling proposition, that are still critical. With a digital marketing plan template, you'll break your marketing plan down into these essential steps: objective, strategy, tactics, and measurement.
• The marketing mix plan focuses on the 4Ps of marketing: product, price, promotion, and place. If your business sales are driven by physical products or services, this is likely the best format for you. However, if you depend more on media and informational products (like a blog or an eBook), then this type of plan won't be as helpful for you.
• The product marketing plan focuses on launching and/or growing a single product. While the product will be unique, it generally will be branded under your company name so there are elements of the traditional marketing plan the are not required in developing it.

How Do You Develop a Marketing Plan?

First, choose a format for your marketing plan. Please refer to the 1st FAQ question for more information regarding marketing plan formats.

Now that you've chosen a format, it's time to start filling in the blanks. Keep in mind, though, that like any other type of writing (or planning for this matter), your document should be organized and easy to follow. 

To make sure your marketing plan is clear and concise:

• Create an outline . Using your chosen format as a guide, start creating an outline of the sections and subsections you'll include in your marketing plan.
• Fill out each section . Next, fill in the subsections composing each section of your plan. Keep them short and concise so you don't overwhelm yourself or your readers.
• Include examples . Use any relevant data or case studies you've collected to provide examples of strategies and tactics that will work with your business. It can be helpful to include screenshots for social media posts, images of ads, or infographics in sections where they're most relevant.
• Designate a timeframe . For each section, also decide on a timeframe for when you'll achieve the goals outlined for that particular section.
• Revise and update . No document is ever truly complete so it's important to remember to update your marketing plan over time. The work involved in planning, developing, and revising your marketing plan can be daunting at times but it will pay off in the long run when you have a thorough, detailed marketing strategy.

What Should Be Included in the Different Marketing Plan Formats?

You'll need to include different content in your marketing plan depending on which format you choose. When it comes to the digital marketing plan template, for example, there are three main topics that should be covered:

• Digital Marketing Strategy & Overview   - this section provides an overall view of how you're planning to use digital marketing in your campaigns. It includes information like how many channels (and which ones) you will use and why what budget has been set aside for marketing activities and your marketing objectives. This part will act as a roadmap for your digital campaign so make sure it's detailed enough - but not too long!
• Business Market Analysis - this section will help potential investors understand your business and its context. Here you'll include information about your competition, market trends, and industry growth. You'll also mention the opportunities and threats that your company faces so that viewers can get a sense of how it will operate in the future.
• Marketing Strategy - this section is where you explain your specific marketing strategy such as who's involved, what needs to be done and when, etc. Remember to break down each step into smaller chunks so that marketing activities are easier to follow throughout the year or quarter.

When writing content for any other format, simply remember: Keep it brief - no one likes reading long documents! Below we give examples of marketing plan templates for different types of marketing objectives, which should provide some guidance on the content.

Product Marketing Plan Template

• Company introduction & summary of company history (include any key milestones)
• Product description, including how it's different from other similar products offered by your competition
• Product usage statistics and potential markets
• Overview of the marketing strategy, including campaign timeline and key milestones. Also include information about product promotion strategy, pricing strategy, and distribution strategy.
• Summary of expected outcomes for the proposed marketing plan. Include financial projections where possible.
• References to product launch marketing plan template that the writer has used as reference

Marketing Mix Marketing Plan Template

• Description of brands & products within market category (include which brands you're using as competitive references)
• Description of marketing strategy, including marketing objectives and key action steps/tasks to achieve those objectives
• References to marketing mix example that the writer has used as reference

Digital Marketing Plan Marketing Plan Template

• The business overview, including a summary of your digital activities and achievements
• Digital marketing overview, including a description of how you use digital technologies in your business and a time frame for future plans
• References to a digital marketing plan that the writer has used as reference

What is the Difference Between a Marketing Plan and a Business Plan?

The main difference between a marketing plan and business plan is that a marketing plan is focused on customer satisfaction, while the business plan describes how the business will achieve its goals. Other differences include the marketing plan's focus on consumer demand, thorough market research and forecasting, while the business plan also includes financials and production details.

Other Helpful Business Plan Articles & Templates

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• Small Business Grants
• Crowdfunding Sites
• How to Get a Business Loan
• Small Business Insurance Providers
• Best Factoring Companies
• Types of Bank Accounts
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• Calculate Net Present Value (NPV)
• Calculate Payroll Tax

12 Key Elements of a Business Plan (Top Components Explained)

Starting and running a successful business requires proper planning and execution of effective business tactics and strategies .

You need to prepare many essential business documents when starting a business for maximum success; the business plan is one such document.

When creating a business, you want to achieve business objectives and financial goals like productivity, profitability, and business growth. You need an effective business plan to help you get to your desired business destination.

Even if you are already running a business, the proper understanding and review of the key elements of a business plan help you navigate potential crises and obstacles.

This article will teach you why the business document is at the core of any successful business and its key elements you can not avoid.

Let’s get started.

Why Are Business Plans Important?

Business plans are practical steps or guidelines that usually outline what companies need to do to reach their goals. They are essential documents for any business wanting to grow and thrive in a highly-competitive business environment .

1. Proves Your Business Viability

A business plan gives companies an idea of how viable they are and what actions they need to take to grow and reach their financial targets. With a well-written and clearly defined business plan, your business is better positioned to meet its goals.

2. Guides You Throughout the Business Cycle

A business plan is not just important at the start of a business. As a business owner, you must draw up a business plan to remain relevant throughout the business cycle .

During the starting phase of your business, a business plan helps bring your ideas into reality. A solid business plan can secure funding from lenders and investors.

After successfully setting up your business, the next phase is management. Your business plan still has a role to play in this phase, as it assists in communicating your business vision to employees and external partners.

Essentially, your business plan needs to be flexible enough to adapt to changes in the needs of your business.

3. Helps You Make Better Business Decisions

As a business owner, you are involved in an endless decision-making cycle. Your business plan helps you find answers to your most crucial business decisions.

A robust business plan helps you settle your major business components before you launch your product, such as your marketing and sales strategy and competitive advantage.

4. Eliminates Big Mistakes

Many small businesses fail within their first five years for several reasons: lack of financing, stiff competition, low market need, inadequate teams, and inefficient pricing strategy.

Creating an effective plan helps you eliminate these big mistakes that lead to businesses' decline. Every business plan element is crucial for helping you avoid potential mistakes before they happen.

5. Secures Financing and Attracts Top Talents

Having an effective plan increases your chances of securing business loans. One of the essential requirements many lenders ask for to grant your loan request is your business plan.

A business plan helps investors feel confident that your business can attract a significant return on investments ( ROI ).

You can attract and retain top-quality talents with a clear business plan. It inspires your employees and keeps them aligned to achieve your strategic business goals.

Key Elements of Business Plan

Starting and running a successful business requires well-laid actions and supporting documents that better position a company to achieve its business goals and maximize success.

A business plan is a written document with relevant information detailing business objectives and how it intends to achieve its goals.

With an effective business plan, investors, lenders, and potential partners understand your organizational structure and goals, usually around profitability, productivity, and growth.

Every successful business plan is made up of key components that help solidify the efficacy of the business plan in delivering on what it was created to do.

Here are some of the components of an effective business plan.

1. Executive Summary

One of the key elements of a business plan is the executive summary. Write the executive summary as part of the concluding topics in the business plan. Creating an executive summary with all the facts and information available is easier.

In the overall business plan document, the executive summary should be at the forefront of the business plan. It helps set the tone for readers on what to expect from the business plan.

A well-written executive summary includes all vital information about the organization's operations, making it easy for a reader to understand.

The key points that need to be acted upon are highlighted in the executive summary. They should be well spelled out to make decisions easy for the management team.

A good and compelling executive summary points out a company's mission statement and a brief description of its products and services.

An executive summary summarizes a business's expected value proposition to distinct customer segments. It highlights the other key elements to be discussed during the rest of the business plan.

Including your prior experiences as an entrepreneur is a good idea in drawing up an executive summary for your business. A brief but detailed explanation of why you decided to start the business in the first place is essential.

Adding your company's mission statement in your executive summary cannot be overemphasized. It creates a culture that defines how employees and all individuals associated with your company abide when carrying out its related processes and operations.

Your executive summary should be brief and detailed to catch readers' attention and encourage them to learn more about your company.

Components of an Executive Summary

Here are some of the information that makes up an executive summary:

• The name and location of your company
• Products and services offered by your company
• Mission and vision statements
• Success factors of your business plan

2. Business Description

Your business description needs to be exciting and captivating as it is the formal introduction a reader gets about your company.

What your company aims to provide, its products and services, goals and objectives, target audience , and potential customers it plans to serve need to be highlighted in your business description.

A company description helps point out notable qualities that make your company stand out from other businesses in the industry. It details its unique strengths and the competitive advantages that give it an edge to succeed over its direct and indirect competitors.

Spell out how your business aims to deliver on the particular needs and wants of identified customers in your company description, as well as the particular industry and target market of the particular focus of the company.

Include trends and significant competitors within your particular industry in your company description. Your business description should contain what sets your company apart from other businesses and provides it with the needed competitive advantage.

In essence, if there is any area in your business plan where you need to brag about your business, your company description provides that unique opportunity as readers look to get a high-level overview.

Components of a Business Description

Your business description needs to contain these categories of information.

• Business location
• The legal structure of your business
• Summary of your business’s short and long-term goals

3. Market Analysis

The market analysis section should be solely based on analytical research as it details trends particular to the market you want to penetrate.

Graphs, spreadsheets, and histograms are handy data and statistical tools you need to utilize in your market analysis. They make it easy to understand the relationship between your current ideas and the future goals you have for the business.

All details about the target customers you plan to sell products or services should be in the market analysis section. It helps readers with a helpful overview of the market.

In your market analysis, you provide the needed data and statistics about industry and market share, the identified strengths in your company description, and compare them against other businesses in the same industry.

The market analysis section aims to define your target audience and estimate how your product or service would fare with these identified audiences.

Market analysis helps visualize a target market by researching and identifying the primary target audience of your company and detailing steps and plans based on your audience location.

Obtaining this information through market research is essential as it helps shape how your business achieves its short-term and long-term goals.

Market Analysis Factors

Here are some of the factors to be included in your market analysis.

• The geographical location of your target market
• Needs of your target market and how your products and services can meet those needs
• Demographics of your target audience

Components of the Market Analysis Section

Here is some of the information to be included in your market analysis.

• Industry description and statistics
• Demographics and profile of target customers
• Marketing data for your products and services
• Detailed evaluation of your competitors

4. Marketing Plan

A marketing plan defines how your business aims to reach its target customers, generate sales leads, and, ultimately, make sales.

Promotion is at the center of any successful marketing plan. It is a series of steps to pitch a product or service to a larger audience to generate engagement. Note that the marketing strategy for a business should not be stagnant and must evolve depending on its outcome.

Include the budgetary requirement for successfully implementing your marketing plan in this section to make it easy for readers to measure your marketing plan's impact in terms of numbers.

The information to include in your marketing plan includes marketing and promotion strategies, pricing plans and strategies , and sales proposals. You need to include how you intend to get customers to return and make repeat purchases in your business plan.

5. Sales Strategy

Sales strategy defines how you intend to get your product or service to your target customers and works hand in hand with your business marketing strategy.

Your sales strategy approach should not be complex. Break it down into simple and understandable steps to promote your product or service to target customers.

Apart from the steps to promote your product or service, define the budget you need to implement your sales strategies and the number of sales reps needed to help the business assist in direct sales.

Your sales strategy should be specific on what you need and how you intend to deliver on your sales targets, where numbers are reflected to make it easier for readers to understand and relate better.

6. Competitive Analysis

Providing transparent and honest information, even with direct and indirect competitors, defines a good business plan. Provide the reader with a clear picture of your rank against major competitors.

Identifying your competitors' weaknesses and strengths is useful in drawing up a market analysis. It is one information investors look out for when assessing business plans.

The competitive analysis section clearly defines the notable differences between your company and your competitors as measured against their strengths and weaknesses.

This section should define the following:

• Your competitors' identified advantages in the market
• How do you plan to set up your company to challenge your competitors’ advantage and gain grounds from them?
• The standout qualities that distinguish you from other companies
• Potential bottlenecks you have identified that have plagued competitors in the same industry and how you intend to overcome these bottlenecks

In your business plan, you need to prove your industry knowledge to anyone who reads your business plan. The competitive analysis section is designed for that purpose.

7. Management and Organization

Management and organization are key components of a business plan. They define its structure and how it is positioned to run.

Whether you intend to run a sole proprietorship, general or limited partnership, or corporation, the legal structure of your business needs to be clearly defined in your business plan.

Use an organizational chart that illustrates the hierarchy of operations of your company and spells out separate departments and their roles and functions in this business plan section.

The management and organization section includes profiles of advisors, board of directors, and executive team members and their roles and responsibilities in guaranteeing the company's success.

Apparent factors that influence your company's corporate culture, such as human resources requirements and legal structure, should be well defined in the management and organization section.

Defining the business's chain of command if you are not a sole proprietor is necessary. It leaves room for little or no confusion about who is in charge or responsible during business operations.

This section provides relevant information on how the management team intends to help employees maximize their strengths and address their identified weaknesses to help all quarters improve for the business's success.

8. Products and Services

This business plan section describes what a company has to offer regarding products and services to the maximum benefit and satisfaction of its target market.

Boldly spell out pending patents or copyright products and intellectual property in this section alongside costs, expected sales revenue, research and development, and competitors' advantage as an overview.

At this stage of your business plan, the reader needs to know what your business plans to produce and sell and the benefits these products offer in meeting customers' needs.

The supply network of your business product, production costs, and how you intend to sell the products are crucial components of the products and services section.

Investors are always keen on this information to help them reach a balanced assessment of if investing in your business is risky or offer benefits to them.

You need to create a link in this section on how your products or services are designed to meet the market's needs and how you intend to keep those customers and carve out a market share for your company.

Repeat purchases are the backing that a successful business relies on and measure how much customers are into what your company is offering.

This section is more like an expansion of the executive summary section. You need to analyze each product or service under the business.

9. Operating Plan

An operations plan describes how you plan to carry out your business operations and processes.

The operating plan for your business should include:

• Information about how your company plans to carry out its operations.
• The base location from which your company intends to operate.
• The number of employees to be utilized and other information about your company's operations.
• Key business processes.

This section should highlight how your organization is set up to run. You can also introduce your company's management team in this section, alongside their skills, roles, and responsibilities in the company.

The best way to introduce the company team is by drawing up an organizational chart that effectively maps out an organization's rank and chain of command.

What should be spelled out to readers when they come across this business plan section is how the business plans to operate day-in and day-out successfully.

10. Financial Projections and Assumptions

Bringing your great business ideas into reality is why business plans are important. They help create a sustainable and viable business.

The financial section of your business plan offers significant value. A business uses a financial plan to solve all its financial concerns, which usually involves startup costs, labor expenses, financial projections, and funding and investor pitches.

All key assumptions about the business finances need to be listed alongside the business financial projection, and changes to be made on the assumptions side until it balances with the projection for the business.

The financial plan should also include how the business plans to generate income and the capital expenditure budgets that tend to eat into the budget to arrive at an accurate cash flow projection for the business.

Base your financial goals and expectations on extensive market research backed with relevant financial statements for the relevant period.

Examples of financial statements you can include in the financial projections and assumptions section of your business plan include:

• Projected income statements
• Cash flow statements
• Balance sheets
• Income statements

Revealing the financial goals and potentials of the business is what the financial projection and assumption section of your business plan is all about. It needs to be purely based on facts that can be measurable and attainable.

11. Request For Funding

The request for funding section focuses on the amount of money needed to set up your business and underlying plans for raising the money required. This section includes plans for utilizing the funds for your business's operational and manufacturing processes.

When seeking funding, a reasonable timeline is required alongside it. If the need arises for additional funding to complete other business-related projects, you are not left scampering and desperate for funds.

If you do not have the funds to start up your business, then you should devote a whole section of your business plan to explaining the amount of money you need and how you plan to utilize every penny of the funds. You need to explain it in detail for a future funding request.

When an investor picks up your business plan to analyze it, with all your plans for the funds well spelled out, they are motivated to invest as they have gotten a backing guarantee from your funding request section.

Include timelines and plans for how you intend to repay the loans received in your funding request section. This addition keeps investors assured that they could recoup their investment in the business.

12. Exhibits and Appendices

Exhibits and appendices comprise the final section of your business plan and contain all supporting documents for other sections of the business plan.

Some of the documents that comprise the exhibits and appendices section includes:

• Legal documents
• Licenses and permits
• Credit histories
• Customer lists

The choice of what additional document to include in your business plan to support your statements depends mainly on the intended audience of your business plan. Hence, it is better to play it safe and not leave anything out when drawing up the appendix and exhibit section.

Supporting documentation is particularly helpful when you need funding or support for your business. This section provides investors with a clearer understanding of the research that backs the claims made in your business plan.

There are key points to include in the appendix and exhibits section of your business plan.

• The management team and other stakeholders resume
• Marketing research
• Permits and relevant legal documents
• Financial documents

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Martin luenendonk.

Martin loves entrepreneurship and has helped dozens of entrepreneurs by validating the business idea, finding scalable customer acquisition channels, and building a data-driven organization. During his time working in investment banking, tech startups, and industry-leading companies he gained extensive knowledge in using different software tools to optimize business processes.

This insights and his love for researching SaaS products enables him to provide in-depth, fact-based software reviews to enable software buyers make better decisions.

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Create a Marketing Plan [+20 Free Templates]

Written by: Mahnoor Sheikh

In this article, you'll find a step-by-step guide on how to create a  marketing plan that will work for almost every kind of business. We've also included 20+ free marketing plan templates throughout the post to help you get started on the right foot.

Here's a short selection of 8 easy-to-edit marketing plan templates you can edit, share and download with Visme. View more below:

Want to skip the tutorial? Create your marketing plan right away with Visme. Use ready-made marketing plan templates , download them as a PDF or share online.

Better yet, use Visme's AI Document Generator to create a fully designed marketing plan that aligns with your content. Prompt the generator with what you’re looking for, choose one of the styles and let the AI do its magic. Afterward, you can customize and finalize as you wish.

Table of Contents

What is a marketing plan, types of marketing plans, 10 marketing plan templates to get you started, why your business needs a marketing plan, how to create a marketing plan, marketing plan examples, marketing plan faqs.

A marketing plan is a roadmap that helps you set goals, understand your target audience and optimize the impact of your marketing campaigns.

• There are several types of marketing plans depending on the objective. Some examples include social media marketing, influencer marketing, video marketing, and email marketing.
• Your business needs a marketing plan to understand your business, align marketing goals with business goals, ensure everyone is on the same page, stay focused on what’s important and make better decisions.
• Learn how to develop a marketing plan in 7 steps, starting with the executive summary and ending with a digital document ready to share with a live Visme link.
• Discover 20 ready-to-use templates for different marketing plan types and get started straight away.

In simple words, it helps you get a clearer view of the what, why and how of all your marketing activities.

A good marketing plan also helps you communicate the “big” strategy and the different tactics involved to your marketing team . Last but not least, it lets you track the success of your campaigns.

A marketing plan should ideally include:

• Your long-term and short-term marketing goals
• A description of your target audience or buyer persona
• One or more high-level marketing strategies and tactics

Take a look at this one-page marketing plan template as an example.

Create your Marketing Plan with this easy-to-edit template! Edit and Download

If your plan is more detailed, you can also consider including:

• An overview of the current market situation
• Key performance indicators (KPIs)
• Any budget or financial considerations
• An execution timeline or roadmap

A marketing plan is usually presented as a PDF document, but you can also whip up a more creative version of it. For example, you can create an infographic , presentation and even an interactive web page to share your plan.

Or you can create a single-page marketing plan similar to the one above.

Scroll down to the end of this post to access seven full marketing plan templates.

Marketing Plan vs. Business Plan

Marketing plans and business plans are both essential pieces of business strategy, but their purpose is different. The terms are often used interchangeably or together: marketing business plan. But each plan is different and here's what sets them apart.

Business plans cover a business's overall strategy, from the branding strategy to the company-wide marketing strategies. A marketing plan solely concentrates on a specific marketing strategy or a branch of the overall department.

For example, one marketing plan can be for digital marketing strategies, while another can be for billboards. Likewise, a marketing plan can be for a single campaign, covering all marketing channels.

Marketing Strategy vs. Marketing Plan

A marketing strategy and a marketing plan are key pieces in the company’s marketing puzzle. However, they serve different purposes.

A marketing strategy is the overall framework guiding a company's marketing efforts. It outlines how your organization will position itself in the market, target ideal customers, and create value for them. A marketing strategy is often long-term and forms the foundation for all your marketing activities.

A marketing plan is a detailed roadmap for organizing, executing and tracking your marketing strategy within a specific timeframe. It provides a step-by-step guide for achieving specific objectives, such as increasing sales, improving brand awareness, or entering new markets.

Simply put, a marketing plan translates your strategy into actionable steps with timelines for implementation and metrics for measuring success.

Made with Visme Infographic Maker

Just as there are several types of marketing strategies, there are numerous types of marketing plans. Let’s take a look at some of them.

Quarterly or Annual Marketing Plan

Quarterly and annual marketing plans are high-level plans for all the marketing activities that will happen in the next quarter or year. From this overarching plan, your team will create smaller, more detailed plans according to specific strategies. These could be daily, weekly or monthly marketing plans.

Social Media Marketing Plan

Social media marketing plans highlight the goal and objective of a brand’s activities on social media that are geared toward marketing. This plan includes campaign information, repurposing guidelines across social media channels and who’s in the social media team.

Content Marketing Plan

A content marketing plan outlines all the content pillars for the brand and what content types need to be created for each pillar. Any content marketing strategies planned out for the brand’s content are detailed in the plan, along with a roadmap and goals.

New Product Launch Plan

In a new product launch plan, the pages lay out all the steps toward a successful launch. Separated into pre-launch, launch and post-launch, the different teams will know what they need to do to complete the plan’s objectives.

Growth Marketing Plan

Growth marketing plans are specifically geared toward brand growth. This plan document lays out all the strategies to undertake in order to grow the brand name online, locally or some other way.

Influencer Marketing

Influencer marketing plans concentrate on outlining all steps to implement an influencer strategy. Sections include the list of potential or chosen influencers and what will be asked and expected of them to reach the plan’s goals.

Market Penetration Marketing Plan

A market penetration marketing plan highlights all the activities involved in marketing existing products to existing customers.

This marketing strategy is considered the most popular in business models. Some examples include discounts on favorite products or new features and updates.

Market Development Marketing Plan

In market development plans, existing products are marketed to new customers and niches. These strategies focus on business objectives like developing distribution channels and increasing brand awareness.

Product/Service Development Marketing Plan

Product development plans outline the activities dealing with marketing new products to existing customers. These marketing plans include examples such as product launches and market insertion plans.

Diversification Marketing Plan

In diversification, marketing plans focus on strategies to launch and promote new products or services to new markets and customers. These marketing plans are on the ambitious side.

Need help putting together a full marketing plan?

Here is our handpicked collection of 10 marketing plan templates for various types of businesses.

Pick the one that best fits your industry and start customizing it in the Visme editor right away. Replace the colors, fonts, text, images, icons and more with a few clicks. Use the dynamic fields option to edit repeating content across slides and create more efficient templates for your team with custom dynamic fields.

You can also tap into a free library of stock photos and add animated characters, illustrations and gestures for advanced customization.

If you’re still on the fence about using Visme for your marketing plans, look at what one of our users has to say:

“I feel that for anyone who wants to improve efficiency and effectiveness at the workplace, VISME gives you the extra edge to take things forward.

It's an apt tool for quickly converting your thought process into a unique communication.” - Autumn | Finance Manager

1. Real Estate Marketing Plan Template

This tailored marketing plan template is perfect for all kinds of real estate and property businesses, complete with a professional “About” section and SWOT analysis.

It has a modern feel to it with a clean layout and corporate color scheme. You can easily switch it out for your own brand colors if you want.

2. Social Media Marketing Plan Template

A good social media strategy needs a marketing plan of its own, which is why this template is a must-have for any business trying to win at this game.

Customize this social media marketing plan template to lay out your goals for the next year or quarter, and outline the key points of your strategy for each social channel.

Add a dose of interactivity by creating a clickable menu or building an interactive table of contents. Interactive plans make a positive impression on team members and stakeholders, improving work satisfaction and productivity.

3. Digital Marketing Plan Template

Create your Marketing Plan with this easy-to-edit template. Edit and Download

Create an actionable marketing plan covering your digital channels with this detailed template.

This digital marketing plan has a classy design and layout, and features key headings like an executive summary, a SWOT analysis, key performance indicators and even a nice table of contents.

4. Product Marketing Plan Template

Creating an effective product marketing plan requires in-depth research of your target market, company strengths and weaknesses, as well as an effective marketing plan design.

This product marketing plan template covers all those basics, along with a detailed budget planner that you can edit with your own financial data.

5. Personal Marketing Plan Template

Hiring someone to help build a powerful personal brand?

This personal marketing plan example is perfect for that purpose. It’s a simple, three-page document with a professional resume detailing skills and experience, followed by a goals page.

6. Marketing Plan Presentation Template

This marketing plan presentation template is a great way to share your marketing goals, SWOT, strategy, timeline, deliverables and more with your team and the management.

You can easily get the slides printed later and share the copies with your team. Edit this marketing plan presentation online in Visme and create a slideshow that's powerful and effective.

7. Retail Marketing Plan Presentation Template

Here is another marketing plan presentation template you can use. This presentation template is especially relevant and useful if you're in the retail business.

Customize this marketing plan template online and download it in PDF or PowerPoint format, or save the slides separately in image format. You can also present this presentation online using a link — no downloads needed!

8. Restaurant Marketing Plan Template

Designing a marketing plan doesn’t have to be daunting. With this template, you can create a comprehensive marketing plan for your food business, whether it’s a small cafe, a big fancy restaurant or a fast food joint.

This marketing plan example features stock photos of food that you can replace with your own. Additionally, you can edit any images with the AI Edit Tools to remove backgrounds or unwanted objects or upscale/unblur less than perfect photos.

This template also has a versatile design that can be tailored to your own brand style and even an entirely different industry.

9. Content Marketing Plan Template

Content is a key element of inbound marketing. This content marketing plan template is carefully designed to match the needs of SaaS and other businesses that want to focus on taking their content strategy to the next level.

If your marketing goals are to drive traffic, generate leads and grow sales through publishing insightful content , this marketing plan will help you organize your editorial calendar.

Take advantage of the fact that you’re already logged in to Visme, and use the resources at your disposal to execute a content marketing plan.

Design blog graphics, infographic visuals, social media content and videos right inside your Visme editor. Share and schedule posts to social media directly from the integrated social media calendar .

10. Marketing Plan Infographic Template

If you're not looking to create a detailed or formal document with several pages, this to-the-point marketing plan infographic template is a great pick.

It's a quick way to share the marketing plan for a one-off project and contains all the necessary details.

I’ve already mentioned how a marketing plan can help you better understand your company’s marketing goals and how to achieve them, but that’s not where the benefits end.

A well-researched marketing plan can help you:

• Understand your business. Conducting thorough research on current market conditions and where your company stands can help you identify the strengths and weaknesses of your business, as well as new opportunities.
• Align marketing goals with business goals. Without a plan, it can be easy to lose your sense of direction. A marketing plan helps you ensure that your marketing goals are aligned with the vision, mission statement and goals of your business.
• Ensure everyone is on the same page. Having a working document of your marketing makes it easier for not just your team, but also the entire company to work together towards a common goal.
• Stay focused on what’s important. A marketing plan is a constant reminder of your goals and strategies, which keeps you from getting sidetracked.
• Make better decisions. Planning ahead of time can prevent you from making hasty decisions when difficult situations arise.

Hey marketers! Need to create scroll-stopping visual content fast?

• Transform your visual content with Visme’s easy-to-use content creation platform
• Produce beautiful, effective marketing content quickly even without an extensive design skillset
• Inspire your sales team to create their own content with branded templates for easy customization

Sign up. It’s free.

There’s no one way of creating a marketing plan, but there are some key components that should go inside a winning one. Follow the steps below to create an effective marketing plan.

1. Start with an executive summary.

The executive summary usually goes at the beginning of your marketing plan. It’s basically a short summary or brief overview of your company and the key takeaways from the entire marketing plan.

Here’s an executive summary template you can edit and use for your own business.

The template above is a great example of an executive summary that highlights the key function of a business and the purpose of its marketing plan.

You can also include company achievements and future plans for your business in your summary.

Remember, your executive summary should be concise and to the point. Instead of boring your readers to sleep, it should grab their attention and get them excited about the rest of the plan.

2. State your company’s mission, vision and values.

Before you dive into all the marketing stuff, it’s a good idea to revisit your company’s values, vision and mission. This helps put all the information inside your marketing plan into perspective.

It answers the question of why you’re doing what you’re doing.

Here’s a neat mission, vision and values template to edit and use.

For anyone who reads your marketing plan, this section is important to educate them about the ultimate aim of your business so they can make better sense of your marketing goals, activities and future plans.

3. Identify the market and competition.

The next step is to build a marketing plan is back it up with solid research.

This is often achieved by analyzing your current market situation with a market analysis , by studying your competition and most importantly, looking into your own company’s strengths and weaknesses.

Here’s a market share template that can help you visualize that information and share it with your colleagues and stakeholders.

You can customize this template according to your own brand colors and input your own information. Use it on its own as part of a marketing plan or in a report or presentation .

Here’s another cool design to help you present your market research. Use this SWOT analysis template to highlight your company’s strengths, weaknesses, opportunities and threats.

Instead of adding a boring table that no one wants to read, use a well-designed SWOT like the one above to draw attention to your research.

Here's another worksheet-style SWOT analysis template that you can print out and fill, or edit using Visme before adding to your marketing plan document or presentation.

You can also conduct a SWOT analysis of your competitors, which takes us to another key component of your market research — the competitor analysis .

Studying your competition is crucial to the success of your business. You need to know what they’re doing, what’s working for them and how you can do it better.

Here are a few things to research about your competitors:

• Their marketing and leadership team
• Their growth and financials
• Their best-selling products or services
• Their top-performing blog posts (use a tool like Ahrefs or SiteChecker to do this)
• Their video marketing strategy
• Their social media marketing strategy

Here's a competitive analysis template you can use and add to your marketing plan.

A template like the one above can help you organize and visualize important information about your competitors. In turn, this can help you identify opportunities and set goals.

4. Define your target customer.

Differentiating the target audience and the target market will help you better understand the position of your business within the market. Therefore, it’s important to identify who your buyer or ideal customer is so you can create more informed and tailored marketing strategies.

Naturally, the target customer for every business is different. But the goal is the same — to increase customer awareness.

You may also have more than one kind of customer. For example, a clothing store could be making products for both teens and older women at the same time.

Check out this target audience template to visualize your various customer segments. Use it to better understand your potential customers' attitudes and habits.

You can edit this template and use it as part of your marketing plan layout or presentation. It’s a great way to present the different types of your audience in a way that’s easy to understand.

The pie chart helps identify which chunk makes the bigger part of your customer base so you can focus most of your marketing efforts in that area.

If you’re looking for a more creative approach, take a look at the buyer persona template below.

This infographic template is a fun way to visualize your buyer’s demographic details, habits and goals, i.e.,  whether they're interested in online learning options like digital marketing courses or if they prefer in-person.

Another cool way to create a customer persona is to design it like a resume . This is useful for adding more information in one page without cluttering up the design.

Here’s a resume-style customer persona template you can edit.

This type of buyer persona design makes use of icons and data widgets , like progress bars.

In the end, the goal of creating a buyer persona is to better organize and understand key information about your customer. Use the template that works best for your business.

5. Outline your marketing goals.

In this part of the marketing plan, you need to specify what you aim to achieve.

Outline your marketing goals and objectives, and make sure you use actual numbers instead of writing vague statements.

For example, if your goal is to increase website traffic , mention the exact target so you can track to see if you achieved it or not.

Here’s a marketing goals template you can use as part of your marketing plan.

Remember to create SMART goals for your marketing plan and strategy. SMART goals are Specific, Measurable, Attainable, Relevant and Time-Bound.

In the template above, notice how the target is defined as a percentage. You can also add a deadline to your marketing goal to make it time-bound.

If you want to share your marketing goals in an infographic format, here’s another template you can edit and use for your own company.

The template above is a more detailed goals infographic with three different phases, which makes it ideal for SaaS companies and mobile apps.

6. Present your marketing strategy.

Now comes the good stuff. In this step, write down one or more marketing strategies and the tactics to execute for each one. Make sure you include:

• How to do it
• The channels to use

This is best presented visually so the entire team can understand each step. You can divide your activities into stages, and present them using a marketing strategy template like the one below.

Another way to present your marketing strategy is by attaching deadlines to it. This can be easily done using a timeline or a Gantt chart .

Another way to present your marketing strategy is with the help of a roadmap. A roadmap outlines the tactics involved in your overall marketing strategy, and can be designed to look similar to a Gantt chart.

Here's a marketing roadmap template you can use for your own business.

If you want to do things differently, you can also use an infographic to visualize your marketing strategy.

An infographic is eye-catching and can be added to any of your presentations and reports. You can even share it on its own with your marketing team or other colleagues.

Here’s a marketing infographic template that divides your execution strategy into four phases.

Customize this template and make it your own! Edit and Download

Another way to visualize your marketing strategy is with the help of a mind map. Mind maps are great for providing your team with an overview of the different elements that are involved in your marketing strategy.

Here's a mind map template that shows how this can be done for a Twitter content marketing strategy.

You can easily build mind maps using our mind map maker .

Keep in mind that your marketing strategy should be actionable and detailed. Explain each step clearly and don’t leave out any information just for the sake of design.

7. Define your marketing budget.

Last but not least, detail your marketing budget considerations in your marketing plan.

This is important so you don’t lose sight of the financial aspect of things during execution and implementation. After all, marketing is costly and there are tons of hidden expenses involved.  You need a budget template to lay out your financial projections.

Here’s an editable marketing budget template you can use.

Including a detailed marketing budget also helps in hiring the right staff and choosing between paid resources so you don’t exceed a certain amount.

You’re probably wondering: What does a marketing plan look like? In this section, we’ll share 5 real-life examples of marketing plans from companies.

1. Visit Baton Rouge

Image Source

This marketing plan is an example of how to create a well-structured and eye-catching marketing plan. The plan has a sophisticated design adorned with captivating images and a rich blend of bright colors.

The proposed marketing plan starts with a situational analysis and review of the previous year. The following pages take a deep dive into key sections, like

• SWOT analysis
• Target Audience
• Overall goals
• Different marketing strategies

Each of the different marketing strategies has individual goals, strategies and detailed plans of action. Additionally, the plan features a comprehensive event calendar and evaluation criteria. This makes it easier for the marketing team to stay organized, implement and track progress.

2. Safe Haven Family Shelter

If you're looking for a template for a marketing plan that will be presented to internal stakeholders at all levels of your organization, this is a perfect example. Although created by a non-profit, it can be adapted for startups and growing businesses.

This comprehensive plan includes everything you need to get started, from SMART marketing goals and deadlines to action steps, long-term objectives, target audiences, core marketing messages and metrics.

This marketing plan example follows a simple format. The content is mostly presented in a list and tabular format, making it well-organized and easy to scan. Readers quickly grasp the organization's strategic direction for its upcoming marketing initiatives.

3. University of Illinois

This detailed marketing plan example is encased in a document format with a bold, eye-catching design. The stunning image and energetic orange color on the cover page immediately grab attention and communicate the brand's dynamic personality. This comprehensive market plan example from the University of Illinois has three key sections.

• Section I provides context on population definitions, admissions funnel stages and core knowledge of the students informing their strategy.
• Section II captures upcoming market research efforts that will inform future strategy.
• Section III takes a deep dive into their strategic plan. This includes objectives, detailed marketing programs to achieve those objectives, and success metrics.

We love that the plan effectively dissects the high-level components of its overall strategy and pairs them with concrete, actionable marketing tactics. Another standout feature is that the pages are filled with compelling visuals, engaging copy and informative graphs and maps that convey their strategic vision and roadmap for marketing efforts.

4. Wright County Economic Development

One of the standout features of the plan is its ease of readability. The sections are clearly organized, allowing readers to quickly scan and identify the most relevant information. It contains key sections, including partners, goals and marketing initiatives—attraction, retention and community relations.

Additionally, the plan offers a thorough breakdown of projected costs per marketing initiative, a crucial detail for upper-level management and stakeholders. This feature makes it easier for decision-makers to understand the financial implications of the proposed plan and allocate resources accordingly.

Overall, Wright County Economic Development's plan serves as a valuable example for marketers looking to develop a practical and effective marketing plan.

5. Visit Oxnard

Being a leisure and lifestyle business, Visit Oxnard infuses captivating designs and vibrant photos that showcase the beauty and excitement of landscapes, landmarks, adventure and resorts. Their innovative plan puts a spin on traditional tourism marketing by focusing on the business side of travel.

This marketing plan example begins with a marketing plan overview, company overview, mission, and goals. Then it dives deeper into the framework and approach the company will take to continue on a positive path forward to economic recovery and growth. Other key sections highlighted in the plan include

• Market Research and Findings
• Customer Personas
• Diverse Offerings
• Earned Media
• Owned Media
• Industry Relations and more

This approach by Visit Oxnard demonstrates how creating actionable marketing plans can help forward-thinking companies capitalize on untapped opportunities.

Still not convinced about the use of marketing plans for your business? Here are some frequently asked questions that can help you make a final decision.

Q. What Is a Marketing Plan Template?

A marketing plan template is a customizable document with placeholder content that can help you get started quickly. Creating a marketing plan from scratch takes too much time. Using a template not only sets up you for faster designing but it also inspires creativity.

Beautiful internal communications inspire delight in coworkers, making it more enjoyable to check off lists and follow processes. Marketing plans on plain white documents just get lost in email threads. Visme marketing plan templates are the solution.

Q. What Is an Executive Summary in a Marketing Plan?

The executive summary in a marketing plan is a superpowered table of contents. In an executive summary page or slide, you share the notable points to be discussed in the subsequent content of the plan in question. An executive summary is comparable to the Quick Read section at the top of our articles.

Q. What Is a Top-Down Marketing Strategy?

A top-down marketing strategy is a traditional strategy with a broad target and brand messaging. Think of the marketing funnel and how at the top it’s wide open. Top down marketing strategies work up there, catching as many people as possible with a message that appeals to a wide audience.

Q. What Is a Bottom-Up Marketing Strategy?

A bottom-up marketing strategy is a targeted strategy for a product or service that meets the needs of a specific audience. Bottom-up marketing strategies are more common in small businesses and startups that don’t yet have large audiences.

Q. What Are the 4 C’s of a Marketing Plan?

The 4C’s of marketing are:

• Customer: The most important factor in a marketing strategy. It’s essential to know what the customer needs and wants.
• Cost: Includes all expenses related to marketing and selling products and services for the company.
• Convenience: The customer shopping experience must be as simple as possible for the client.
• Communication: Includes all interactions between the brand and the consumer. Brand touchpoints are excellent communication opportunities.

These four are called the "marketing mix. Another marketing mix you should know is the 4 Ps or the Four Principles of Marketing .

Q. What Makes a Good Marketing Plan?

For a marketing plan to be good, it doesn’t take much. But for a marketing plan to be great, make sure you check off this checklist:

• Develop targeting and positioning assessments for the strategy and give clear guidance in the marketing plan as to how the messaging will be targeted in marketing copy.
• Share clear promotional tactics per channel, touchpoint or activity. Explain how to repurpose marketing content with intent and tailor promotions to their destination.
• Include a scope assessment and a simple scope management plan for the marketing strategies in the marketing plan.
• Keep the marketing plan document alive by updating and referencing it during the strategy’s lifecycle. Be ready for pivots and changes in the scope.
• Turn your marketing plan into an online digital experience that no one needs to download, print or keep in storage. Visme has an endless array of features to help you create the most engaging business communication.

Q. What Is the Most Important Part of a Marketing Plan?

The most important part of a marketing plan is the targeted consumer, specifically their needs and wants. The entirety of your marketing plan serves the purpose of how your company will use marketing strategies to sell solutions to the customer.

Q. How Can I Make a Marketing Plan With My Team?

With Visme, you can create marketing plans collaboratively in a number of ways. Brainstorm and strategize the plan together in the infinite whiteboard and then design together in the editor. The Visme whiteboard can have multiple pages to control brainstorming iterations and organize meeting results.

Invite members to the whiteboard or workspace by clicking the person+ icon on the top right. They’ll need to have their own Visme account to access the editor or whiteboard you’re inviting them to.

You can also use the workflow feature to assign entire projects or specific tasks to different team members and work on a project together. Keep track of what’s being worked on, leave feedback comments and support each other through the process.

Q. Marketing Strategy vs. Marketing Plan: What’s the Difference?

A marketing strategy is a document or plan that outlines how your organization will deal with market positioning, ICPs and other strategic aspects of a marketing scheme. They can be long- or short-term strategies that form the foundation of all marketing activities.

Marketing plans, on the other hand, are detailed roadmaps that organize how to execute and track a marketing strategy. They provide a guide to achieving the outlined objectives. Marketing plans turn your strategy into an actionable, step-by-step timeline and a foundation for measuring success.

Create a Winning Marketing Plan for Your Business

For most businesses, operating without a solid marketing plan results in ineffective campaigns, reduced ROI and unexpected costs. And nobody wants that.

A custom marketing plan helps you align your marketing objectives and activities with your overall business goals and brings entire teams together on the same page.

Ready to create a professional marketing plan of your own? Get started from scratch or choose one of our marketing plan templates today.

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How to Write a Marketing Plan and 4 Types to Explore

People have been making plans since, well, forever. Whether it’s figuring out a road trip, or just deciding what’s for dinner, plans help us stay on track, avoid mess-ups, and actually get things done.

Now, a marketing plan might not be as fun as planning your next weekend getaway, but it’s just as, if not more, important. A good marketing plan keeps your business focused, organized, and ready for whatever comes your way. 

That’s why it’s pretty surprising to us that a recent study found 67% of small and medium businesses don’t have one.

This guide is going to break down everything you need to know to create a marketing plan that actually works.

What’s a Marketing Plan?

A marketing plan is a strategic document used for getting your marketing efforts together, organized, running smoothly, and keeping track of how they’re going. It keeps your marketing teams aligned and on target because “winging it” is a surefire way to crash and burn. 

By putting all your strategies and marketing activities in writing, you’ll stay on track and monitor your marketing campaign’s progress, avoiding setbacks and mistakes.

Marketing Plan vs. Business Plan

Now that you’ve got a decent understanding of what a marketing plan is, let’s talk a bit about what it’s NOT. 

First off, it’s not the same as a business plan. They’re pretty different actually.

A marketing plan is all about your marketing goals, strategies, target market and tactics. It’s a focused plan for getting your marketing right. On the other hand, a business plan covers everything about your business, we’re talking finances, operations, you name it. It helps you decide how to use your resources and make big decisions as you grow. 

So, think of a marketing plan as a smaller piece of the business plan puzzle.

Marketing Plan vs Marketing Strategy

Next, let’s talk about the difference between a marketing plan and a marketing strategy. This one is a little trickier because they’re closely related but not quite the same thing.

A marketing strategy is all about how you’re going to hit a specific goal. It’s your game plan for picking campaigns, creating content, choosing marketing channels, and using marketing automation tools to see how things are going. 

On the other hand, a marketing plan is the big picture. It’s your master guide that pulls together all your strategies and shows how they fit into your overall marketing and business goals.

How to Write a Marketing Plan

Start with your business mission.

Your first step in writing a marketing plan is to nail down your mission. This mission should focus on what your marketing wants to achieve, but it should also connect to your company’s big-picture goals (AKA your business objectives).

For example, if you run an online accounting platform, your main mission might be to provide accessible, user-friendly accounting services. Your marketing mission could be something like “to attract new customers by highlighting the benefits of online accounting over more traditional accountancy firms.”

This mission sets the stage for everything else in your plan and lays the groundwork for a solid strategy. So, be sure to really take some time to think about what it is that you want to achieve and how it’s going to tie in to your overall business goals.

Figure Out the KPIs for Your Mission

You’ve set your mission and figured out your goals yay! Now, you need to decide how you’ll measure success. That’s where key performance indicators (KPIs) come in.

KPIs are just the numbers that tell you how well your marketing is doing. They help you set short-term goals and keep your bosses happy (they love seeing those numbers).

For example, if your mission is “to attract more leads to your multi-line phone system landing page,” you might track things like how many people visit the page, how many target customers fill out the contact form, or how many sign up for a demo. Each of these is a KPI showing how well you’re doing. 

If you’re curious about which KPIs to set, start by reviewing your marketing data to understand where your brand might be falling behind. This will help you to set your objectives and determine where you should focus your efforts. 

Then, decide how you’re going to measure your success. For example, if you’re focused on improving sales, you’ll want to track conversions, whereas if you’re focused on boosting your customer satisfaction rating, you’ll want to track customer feedback surveys from your cloud contact center .

Know Who Your Target Audience Is

The best way to really know your target audience is to create buyer personas. 

A buyer persona is basically a detailed profile of the type of people you want to attract created using data sources, such as your Google Analytics, social media platforms, and virtual call centers , that all feed into your CRM platform. It often includes information such as age, gender, location, family size, job title, and more descriptive categories such as ‘interested in fashion’ or ‘early adopter.’

Each persona should match up with your current and potential customers. So, if you’re selling high-end tech gadgets, your persona might be a tech-savvy 30-something who lives in a city and loves the latest gadgets.

Strategy and Execution

Here’s where you get down to the fun stuff, actually making your marketing plan work. This is where you’ll spell out how you’re going to make things happen and why you’re choosing certain tactics.

Are you investing in ads for your social media channels, TV spots, or something else? And if you’re sending out email newsletters, when’s the best time to hit send? 

Don’t forget to plan your timing and frequency schedules, too. This just means figuring out the best times and how often to run your campaigns so you get the most bang for your buck.

Nail these details, and you’ll have a marketing plan that rolls out smoothly and actually shows you what’s working.

Set Your Marketing Budget

Every marketing plan needs a budget. Setting one will keep you on track, avoid runaway costs, and help you spend your cash where it counts. 

So, figure out how much you’re willing to invest and make sure it aligns with your larger marketing plan. This way, you’ll have a plan that works without breaking the bank.

A rule of thumb is that B2B companies typically spend around 2 to 5% of their revenue on marketing. For B2C companies, it’s usually a bit higher; we’re talking between 5 and 10%.

Adjust your Plan

Last but definitely not least, it’s time to start tweaking and fine-tuning. Your marketing plan isn’t a set-it-and-forget-it deal. 

Sometimes, things just don’t go as planned. You might test a new marketing idea featuring an interactive video call for your nearest and dearest clients. But if it’s not getting the results you expected, it’s time to tweak your strategy.

Stay flexible, keep an eye on how things are performing, and be ready to make adjustments.

4 Types of Marketing Plans

You need different marketing plans for different goals. Think about it. If you’re launching a new product, you’re not gonna use the same game plan as you would for getting your CEO to go viral.

So, here’s a breakdown of five must-have marketing plans:

New Product Launch Marketing Plan

This plan is your go-to for creating a splashy launch. It’s all about getting people excited and making sure your new product grabs all the attention it deserves. You want people to be shouting about this product from the rooftops, after all.

Content Marketing Plan

This maps out what type of content strategies you’ll whip up (whether it’s blogs, videos, hilarious memes, or livestreams) and how you’ll use it to captivate your audience. It’s your content calendar on steroids.

Social Media Marketing Plan

Likes, follows, mentions, and shares. This plan is all about making sure your social media game is on point. You’ll decide which platforms to focus on (Instagram for eye-catching visuals, Twitter for quick updates, LinkedIn for professional networking, etc.), plan your content schedule, and craft engaging posts that keep your followers hooked. Plus, you’ll track the performance of your posts to see what’s working and what’s not.

SEO marketing plan

Ever clicked onto page 8 of Google? Us either. This SEO plan is all about making sure you don’t end up there. It’s basically your blueprint for climbing those search engine rankings and getting noticed. You’ll figure out the best keywords to target, tweak your website to make it search-engine friendly, and create content that makes Google—and your audience—happy.

These are just four of the many marketing plans out there. There are also email marketing plans, digital marketing plans, marketing technology plans, PR & advertising plans, and more.

Final Thoughts

So there you have it. We’ve covered the basics of crafting a killer marketing plan, from setting your mission to choosing the right tactics for your goals.

Remember, your marketing plan isn’t a “one-and-done” deal. It’s a living, breathing document that needs updating as you learn what works best for your customer base and improve your marketing tactics. 

For all you business owners out there, if you’re feeling a bit overwhelmed about having to make a comprehensive marketing plan, don’t worry. You can find plenty of marketing plan templates online to help get you started. These templates can guide you through the process and make sure you cover all the essential bases.

How do I set marketing goals and objectives?

Marketing goals should be SMART: Specific, Measurable, Achievable, Relevant, and Time-bound. Start by identifying what you want to achieve (e.g., increase brand awareness, generate leads, boost sales), and then define the metrics you’ll use to measure success.

How often should I update my marketing plan?

Marketing plans should be reviewed and updated regularly, at least annually, or more frequently if your business environment changes significantly. Regular updates ensure your strategies remain aligned with your current goals and market conditions.

Originally published Sep 01, 2024

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What is a business plan, the advantages of having a business plan, the types of business plans, the key elements of a business plan, best business plan software, common challenges of writing a business plan, become an expert business planner, business planning: it’s importance, types and key elements.

Every year, thousands of new businesses see the light of the day. One look at the  World Bank's Entrepreneurship Survey and database  shows the mind-boggling rate of new business registrations. However, sadly, only a tiny percentage of them have a chance of survival.   

According to the Bureau of Labor Statistics, about 20% of small businesses fail in their first year, about 50% in their fifth year.

Research from the University of Tennessee found that 44% of businesses fail within the first three years. Among those that operate within specific sectors, like information (which includes most tech firms), 63% shut shop within three years.

Several other statistics expose the abysmal rates of business failure. But why are so many businesses bound to fail? Most studies mention "lack of business planning" as one of the reasons.

This isn’t surprising at all. 

Running a business without a plan is like riding a motorcycle up a craggy cliff blindfolded. Yet, way too many firms ( a whopping 67%)  don't have a formal business plan in place. 

It doesn't matter if you're a startup with a great idea or a business with an excellent product. You can only go so far without a roadmap — a business plan. Only, a business plan is so much more than just a roadmap. A solid plan allows a business to weather market challenges and pivot quickly in the face of crisis, like the one global businesses are struggling with right now, in the post-pandemic world.  

But before you can go ahead and develop a great business plan, you need to know the basics. In this article, we'll discuss the fundamentals of business planning to help you plan effectively for 2021.  

Now before we begin with the details of business planning, let us understand what it is.

No two businesses have an identical business plan, even if they operate within the same industry. So one business plan can look entirely different from another one. Still, for the sake of simplicity, a business plan can be defined as a guide for a company to operate and achieve its goals.  

More specifically, it's a document in writing that outlines the goals, objectives, and purpose of a business while laying out the blueprint for its day-to-day operations and key functions such as marketing, finance, and expansion.

A good business plan can be a game-changer for startups that are looking to raise funds to grow and scale. It convinces prospective investors that the venture will be profitable and provides a realistic outlook on how much profit is on the cards and by when it will be attained. 

However, it's not only new businesses that greatly benefit from a business plan. Well-established companies and large conglomerates also need to tweak their business plans to adapt to new business environments and unpredictable market changes. 

Before getting into learning more about business planning, let us learn the advantages of having one.

Since a detailed business plan offers a birds-eye view of the entire framework of an establishment, it has several benefits that make it an important part of any organization. Here are few ways a business plan can offer significant competitive edge.

• Sets objectives and benchmarks: Proper planning helps a business set realistic objectives and assign stipulated time for those goals to be met. This results in long-term profitability. It also lets a company set benchmarks and Key Performance Indicators (KPIs) necessary to reach its goals. 
• Maximizes resource allocation: A good business plan helps to effectively organize and allocate the company’s resources. It provides an understanding of the result of actions, such as, opening new offices, recruiting fresh staff, change in production, and so on. It also helps the business estimate the financial impact of such actions.
• Enhances viability: A plan greatly contributes towards turning concepts into reality. Though business plans vary from company to company, the blueprints of successful companies often serve as an excellent guide for nascent-stage start-ups and new entrepreneurs. It also helps existing firms to market, advertise, and promote new products and services into the market.
• Aids in decision making: Running a business involves a lot of decision making: where to pitch, where to locate, what to sell, what to charge — the list goes on. A well thought-out business plan provides an organization the ability to anticipate the curveballs that the future could throw at them. It allows them to come up with answers and solutions to these issues well in advance.
• Fix past mistakes: When businesses create plans keeping in mind the flaws and failures of the past and what worked for them and what didn’t, it can help them save time, money, and resources. Such plans that reflects the lessons learnt from the past offers businesses an opportunity to avoid future pitfalls.
• Attracts investors: A business plan gives investors an in-depth idea about the objectives, structure, and validity of a firm. It helps to secure their confidence and encourages them to invest. 

Now let's look at the various types involved in business planning.

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Business plans are formulated according to the needs of a business. It can be a simple one-page document or an elaborate 40-page affair, or anything in between. While there’s no rule set in stone as to what exactly a business plan can or can’t contain, there are a few common types of business plan that nearly all businesses in existence use.  

Here’s an overview of a few fundamental types of business plans. 

• Start-up plan: As the name suggests, this is a documentation of the plans, structure, and objections of a new business establishments. It describes the products and services that are to be produced by the firm, the staff management, and market analysis of their production. Often, a detailed finance spreadsheet is also attached to this document for investors to determine the viability of the new business set-up.
• Feasibility plan: A feasibility plan evaluates the prospective customers of the products or services that are to be produced by a company. It also estimates the possibility of a profit or a loss of a venture. It helps to forecast how well a product will sell at the market, the duration it will require to yield results, and the profit margin that it will secure on investments. 
• Expansion Plan: This kind of plan is primarily framed when a company decided to expand in terms of production or structure. It lays down the fundamental steps and guidelines with regards to internal or external growth. It helps the firm to analyze the activities like resource allocation for increased production, financial investments, employment of extra staff, and much more.
• Operations Plan: An operational plan is also called an annual plan. This details the day-to-day activities and strategies that a business needs to follow in order to materialize its targets. It outlines the roles and responsibilities of the managing body, the various departments, and the company’s employees for the holistic success of the firm.
• Strategic Plan: This document caters to the internal strategies of the company and is a part of the foundational grounds of the establishments. It can be accurately drafted with the help of a SWOT analysis through which the strengths, weaknesses, opportunities, and threats can be categorized and evaluated so that to develop means for optimizing profits.

There is some preliminary work that’s required before you actually sit down to write a plan for your business. Knowing what goes into a business plan is one of them. 

Here are the key elements of a good business plan:

• Executive Summary: An executive summary gives a clear picture of the strategies and goals of your business right at the outset. Though its value is often understated, it can be extremely helpful in creating the readers’ first impression of your business. As such, it could define the opinions of customers and investors from the get-go.  
• Business Description: A thorough business description removes room for any ambiguity from your processes. An excellent business description will explain the size and structure of the firm as well as its position in the market. It also describes the kind of products and services that the company offers. It even states as to whether the company is old and established or new and aspiring. Most importantly, it highlights the USP of the products or services as compared to your competitors in the market.
• Market Analysis: A systematic market analysis helps to determine the current position of a business and analyzes its scope for future expansions. This can help in evaluating investments, promotions, marketing, and distribution of products. In-depth market understanding also helps a business combat competition and make plans for long-term success.
• Operations and Management: Much like a statement of purpose, this allows an enterprise to explain its uniqueness to its readers and customers. It showcases the ways in which the firm can deliver greater and superior products at cheaper rates and in relatively less time. 
• Financial Plan: This is the most important element of a business plan and is primarily addressed to investors and sponsors. It requires a firm to reveal its financial policies and market analysis. At times, a 5-year financial report is also required to be included to show past performances and profits. The financial plan draws out the current business strategies, future projections, and the total estimated worth of the firm.

The importance of business planning is it simplifies the planning of your company's finances to present this information to a bank or investors. Here are the best business plan software providers available right now:

• Business Sorter

The importance of business planning cannot be emphasized enough, but it can be challenging to write a business plan. Here are a few issues to consider before you start your business planning:

• Create a business plan to determine your company's direction, obtain financing, and attract investors.
• Identifying financial, demographic, and achievable goals is a common challenge when writing a business plan.
• Some entrepreneurs struggle to write a business plan that is concise, interesting, and informative enough to demonstrate the viability of their business idea.
• You can streamline your business planning process by conducting research, speaking with experts and peers, and working with a business consultant.

Whether you’re running your own business or in-charge of ensuring strategic performance and growth for your employer or clients, knowing the ins and outs of business planning can set you up for success. 

Be it the launch of a new and exciting product or an expansion of operations, business planning is the necessity of all large and small companies. Which is why the need for professionals with superior business planning skills will never die out. In fact, their demand is on the rise with global firms putting emphasis on business analysis and planning to cope with cut-throat competition and market uncertainties.

While some are natural-born planners, most people have to work to develop this important skill. Plus, business planning requires you to understand the fundamentals of business management and be familiar with business analysis techniques . It also requires you to have a working knowledge of data visualization, project management, and monitoring tools commonly used by businesses today.   

Simpliearn’s Executive Certificate Program in General Management will help you develop and hone the required skills to become an extraordinary business planner. This comprehensive general management program by IIM Indore can serve as a career catalyst, equipping professionals with a competitive edge in the ever-evolving business environment.

What Is Meant by Business Planning?

Business planning is developing a company's mission or goals and defining the strategies you will use to achieve those goals or tasks. The process can be extensive, encompassing all aspects of the operation, or it can be concrete, focusing on specific functions within the overall corporate structure.

What Are the 4 Types of Business Plans?

The following are the four types of business plans:

Operational Planning

This type of planning typically describes the company's day-to-day operations. Single-use plans are developed for events and activities that occur only once (such as a single marketing campaign). Ongoing plans include problem-solving policies, rules for specific regulations, and procedures for a step-by-step process for achieving particular goals.

Strategic Planning

Strategic plans are all about why things must occur. A high-level overview of the entire business is included in strategic planning. It is the organization's foundation and will dictate long-term decisions.

Tactical Planning

Tactical plans are about what will happen. Strategic planning is aided by tactical planning. It outlines the tactics the organization intends to employ to achieve the goals outlined in the strategic plan.

Contingency Planning

When something unexpected occurs or something needs to be changed, contingency plans are created. In situations where a change is required, contingency planning can be beneficial.

What Are the 7 Steps of a Business Plan?

The following are the seven steps required for a business plan:

Conduct Research

If your company is to run a viable business plan and attract investors, your information must be of the highest quality.

Have a Goal

The goal must be unambiguous. You will waste your time if you don't know why you're writing a business plan. Knowing also implies having a target audience for when the plan is expected to get completed.

Create a Company Profile

Some refer to it as a company profile, while others refer to it as a snapshot. It's designed to be mentally quick and digestible because it needs to stick in the reader's mind quickly since more information is provided later in the plan.

Describe the Company in Detail

Explain the company's current situation, both good and bad. Details should also include patents, licenses, copyrights, and unique strengths that no one else has.

Create a marketing plan ahead of time.

A strategic marketing plan is required because it outlines how your product or service will be communicated, delivered, and sold to customers.

Be Willing to Change Your Plan for the Sake of Your Audience

Another standard error is that people only write one business plan. Startups have several versions, just as candidates have numerous resumes for various potential employers.

Incorporate Your Motivation

Your motivation must be a compelling reason for people to believe your company will succeed in all circumstances. A mission should drive a business, not just selling, to make money. That mission is defined by your motivation as specified in your business plan.

What Are the Basic Steps in Business Planning?

These are the basic steps in business planning:

Summary and Objectives

Briefly describe your company, its objectives, and your plan to keep it running.

Services and Products

Add specifics to your detailed description of the product or service you intend to offer. Where, why, and how much you plan to sell your product or service and any special offers.

Conduct research on your industry and the ideal customers to whom you want to sell. Identify the issues you want to solve for your customers.

Operations are the process of running your business, including the people, skills, and experience required to make it successful.

How are you going to reach your target audience? How you intend to sell to them may include positioning, pricing, promotion, and distribution.

Consider funding costs, operating expenses, and projected income. Include your financial objectives and a breakdown of what it takes to make your company profitable. With proper business planning through the help of support, system, and mentorship, it is easy to start a business.

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5 Steps to Kickstart Your 2025 Business Planning

• Strategic planning for the year ahead is important for self-employed professionals.
• Planning ahead can help you navigate challenges and position your business for optimal growth.
• Create a roadmap for success in the coming year with these five steps.

Proactive planning is the cornerstone of any successful business, especially in today’s rapidly changing market. For self-employed professionals, taking the time to strategically plan for the year ahead is not just advisable—it’s essential. Early planning can be the difference between surviving and thriving in 2025. With a well-thought-out plan, you can navigate challenges, seize opportunities, and position your independent business for sustained growth.

Below, we explore five steps to kickstart your 2025 business planning. From assessing your current performance to developing a strategic growth plan, these steps will help you create a roadmap for success in the coming year

Step 1: Assess Your Current Business Performance

Before planning for 2025, start by evaluating how your business performed in 2024. This assessment will give you a clear understanding of where you stand and what areas need improvement. Two helpful ways to do this are to conduct a review of your highs and lows from the previous year and perform a SWOT analysis. Here’s how:

Review 2024 achievements and shortfalls: Start by analyzing what worked well and what didn’t. Look at key performance indicators (KPIs) such as revenue growth, client retention, and profitability. Did you meet your financial targets? How satisfied are your clients? Identifying your achievements and shortfalls will provide valuable insights into areas where you can build on your successes or make necessary adjustments.

Conduct a SWOT analysis: Next, perform a SWOT analysis. SWOT stands for Strengths, Weaknesses, Opportunities, and Threats. A SWOT analysis can be a helpful way to understand where your business is positioned and how to plan for the year ahead. For example, if you’ve identified a new market opportunity, your 2025 plan can focus on capturing that market. Conversely, recognizing a potential threat, such as an emerging competitor, will allow you to strategize accordingly.

Positioning Your Small Business for the Future of Work

Step 2: Define Clear Financial Goals for 2025

Financial goals are the foundation of your business plan. Without clear objectives, it’s challenging to measure success or allocate resources effectively. To define financial goals for the coming year, set revenue and profit targets, and budget for growth.

Establish realistic revenue goals based on past performance and current market trends. Consider factors like seasonal fluctuations, economic conditions, and industry developments. In addition to revenue targets, set specific profit margins and cash flow objectives to ensure your business remains profitable and financially stable.

Remember, growth requires investment, so it’s essential to create a budget that supports your expansion plans. Allocate funds for costs such as marketing and technology upgrades, but also plan for both fixed and variable costs. Remember to account for contingencies—unexpected expenses can derail even the best-laid plans if not anticipated.

Gross Margin vs Net Margin: Definitions and How to Calculate

Step 3: Conduct Market Research and Competitive Analysis

Understanding the market landscape for your area of expertise is vital for staying ahead of the curve in 2025. Conducting thorough research and analysis will help you make informed decisions and capitalize on new opportunities. Stay informed about emerging trends in your industry that could impact your business in 2025. Use tools like industry reports, market research surveys, and customer feedback to gather insights. Keeping up with trends will allow you to anticipate changes and adjust your strategies accordingly.

Another helpful step is to assess your competitors’ strengths and weaknesses. What are they doing well, and where are they falling short? Understanding your competitive position is crucial for identifying opportunities to differentiate your business. Whether it’s through superior customer service, innovative products, or more efficient operations, knowing where you stand will help you carve out a stronger market presence.

8 Tips to Make Your Small Business Stand Out

Step 4: Develop a Strategic Growth Plan

With your financial goals set and market analysis complete, it’s time to develop a strategic growth plan that outlines how you’ll achieve your objectives in 2025. Consider various growth strategies, such as expanding product lines, entering new markets, or enhancing customer experience. Each strategy should align with your overall business goals and address the opportunities and threats identified in your SWOT analysis. Set SMART (Specific, Measurable, Achievable, Relevant, and Time-bound) goals for each strategy to ensure they are clear and actionable.

Next, create an actionable roadmap. Break down each growth strategy into actionable steps. Use project management tools to assign responsibilities, set deadlines, and track progress. An actionable roadmap not only provides a clear path to follow but also helps keep your team aligned and focused on achieving the set goals.

Setting SMART Business Goals for the Upcoming Year

Step 5: Plan for Flexibility and Risk Management

In today’s dynamic business environment, flexibility is key. While a solid plan is essential, it’s equally important to prepare for the unexpected. Plan for potential challenges like economic shifts, supply chain disruptions, or changes in client behavior. Identify critical aspects of your business that could be affected and create backup plans for each. For example, if your primary supplier faces a disruption, having an alternative supplier lined up can prevent delays.

Maintain flexibility in your business plan to quickly adapt to new opportunities or challenges. This might mean revisiting your strategy quarterly and making necessary adjustments based on the latest data and market conditions. Regular reviews will ensure your plan remains relevant and responsive to any changes throughout 2025.

How to Write a Business Plan for Small Business: 8 Steps

By following these five essential steps—assessing your current performance, defining clear financial goals, conducting market research, developing a strategic growth plan, and planning for flexibility—you can set your business up for success in 2025. Strategic planning is not just about setting goals; it’s about creating a roadmap that guides your business through the year’s opportunities and challenges.

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Scale Your Business with Precision: A Step-by-Step Guide to Implementing the Marketing Strategy Pyramid

Want to stay ahead of your competition and keep your business growing? A solid marketing strategy and understanding the Marketing Strategy Pyramid are key.

With AI evolving fast, attention spans shrinking, social media algorithms constantly changing, unpredictable ad costs, and tighter privacy rules, it’s easy to get caught up in the latest "quick fixes."

But what your business—or your clients' businesses—really needs is a steady guiding light to stay on track. That’s where the Marketing Strategy Pyramid comes in.

You can catch the podcast episode here if you would rather listen to me talk about the Marketing Strategy Pyramid.

What is Marketing Strategy?

It’s easy to get tangled in the jargon of marketing tactics, but at its core, a marketing strategy is the master plan that sets the direction for how your business will compete and stand out in the marketplace.

For fCMOs and business owners, it's critical to not just know but to master the art of aligning these strategies with broader business objectives. 

For businesses, it’s important to prioritize strategic planning over quick fixes. Strategic planning provides the framework to make decisions that enhance long-term sustainability rather than just immediate gains.

If I were to give marketing strategy an emotional definition, it's how you will place the flag in the sand to say, “Here's how we're going to dominate.” But that probably isn’t helpful in understanding how to create a successful marketing strategy. That is why I built the Marketing Strategy Pyramid.

The Marketing Strategy Pyramid

Think of the Marketing Strategy Pyramid as your roadmap for integrating comprehensive strategies with your business’s key goals. The Marketing Strategy Pyramid shows that there is no one magic marketing strategy or marketing tactic. It's really about integration, and that's what we do for clients, something we call Strategy First.  

The Marketing Strategy Pyramid has five layers to it, and the middle three layers are really the marketing strategy component and everything rests on the overarching business strategy.

3 Core Components of the Marketing Strategy Pyramid:

• Business Strategy:  This is the bedrock that focuses on growth, dominating your market, and retaining clients.
• Marketing Strategy:  This layer is the heart of the operation, including brand, growth, and customer strategies.
• Team Strategy:  The capstone that ensures your strategies are executed flawlessly by your team.

When we come in to work with a client, the main thing we are there to do is develop the marketing strategy and then the list of tactics to employ that strategy, but everything is based on the overarching business objectives. So if growth is a business objective, if dominance in a market is a business objective if retention of clients is a business objective, then the marketing strategy is built around that and only that to begin with.

Business Strategy

The foundation of all of this is the business strategy, which sets the stage for every tactical decision.

For example, the very first thing we do in working with a client is try to understand where they're going, try to understand the profit that they want to make in this business, try to understand the market share that they want to enjoy before we ever start really suggesting anything.

And unfortunately, very few marketers actually take that approach. Very few business owners actually take that approach. They want to hire a marketer to generate some leads, and that usually leads them to doing a whole bunch of different tactics that they shouldn't be doing and takes them away from focusing on the things that are actually going to allow them to meet their marketing objectives and drive real growth.

Developing a Marketing Strategy

The marketing strategy is the meat of the Marketing Strategy Pyramid and consists of brand, growth, and customer strategies. These three elements reflect the comprehensive journey a customer takes with your business.

At Duct Tape Marketing , we believe this is how a customer or a lead effectively moves through a business. These three elements reflect the marketing journey inside of the marketing strategy. 

Often, people end their marketing strategy with a clever tagline, colors, and logos, and they call it a day. But what I want to suggest is a marketing strategy actually runs through the entire customer journey. 

We use something called the Marketing Hourglass . It’s a tool we use to reinforce this idea of the customer journey. 

The Real Brand Strategy

Brand strategy is where we will help identify who makes an ideal customer, narrow the focus, and define the products and services the customer is looking for. 

We also are going to focus a great deal of attention on messaging. Are we promising to solve that ideal customer's biggest problem as opposed to, here's what we sell, so nobody cares what we sell; they want their problems solved .

Narrowing Focus: Pinpoint your ideal customer to tailor your marketing efforts directly to them.

Defining Offerings: Clarify what you provide that specifically solves your customers' problems.

Messaging: Shift the conversation from what you sell to how you solve their biggest headaches.

For example, consider Cedar Ridge Retreat Homes , who came to us facing significant challenges in marketing their luxury home-building services. Their previous marketing efforts failed to resonate, leaving their brand message unclear and poorly aligned with their business objectives. 

Through our " Strategy First" process, we pinpointed their ideal customer and crafted a resonant brand identity that emphasized retreat spaces over generic rentals. This strategic pivot not only clarified their offerings but positioned Cedar Ridge for substantial growth in their niche market.

Brand strategy development also includes things like how we want to be perceived. Are we fun? Are we very serious? Are we analytical? This drives all of your content. Lastly, many people put this first, we want to make sure that the names, colors, graphics, logos and things all support the message and the brand promise are aligned. That is all the first part of marketing strategy.

Formulating a Growth Strategy

The second part is the growth strategy. What are the tactics we're going to use to attract, build trust, get people to try and buy from us? 

The growth strategy includes all of the communication and content designed to move people through the Marketing Hourglass stages. Certainly, it's advertising and all the things that create awareness. It should also be about building trust and facilitating a seamless buying experience.

Content and Advertising: Use these tools to educate and engage potential customers.

Sales Processes: Create processes that are as streamlined as they are effective.

By staying attuned to the current landscape, we, as fractional CMOs , can pinpoint the opportunities and challenges that will shape the success of our strategies. For instance, if we observe a rising trend in video content consumption and it aligns with the business strategy, it’s essential to weave video marketing into our growth plans to effectively capture and engage our client’s target audience.

Building a Customer Strategy

After the sale, the real work begins. Your customer strategy should aim to turn first-time buyers into lifelong fans and advocates. This includes:

Onboarding: Make their first experience with your brand unforgettable.

Customer Engagement: Keep the dialogue going and the relationship growing.

Referral Programs: Use satisfied customers to bring in new ones. I wrote an entire book on referrals called “The Referral Engine: Teaching Your Business to Market Itself ” that covers this topic extensively. 

Our past customers are often our best customers. Did you know 80% of a company's revenue comes from just 20% of its existing customers?  

By investing in these customer loyalty strategies, you can build a base of devoted customers who drive sustainable growth for your business.

Implementing a Team Strategy

So their overarching business builds on this business strategy, has marketing strategy in the middle, and the cherry on top is the team strategy. 

The team is there for the execution. You build it (business strategy), communicate it (marketing strategy), and execute on it (team strategy). 

Team strategy includes:

Team Alignment: Ensure everyone is on the same page and fully equipped to deliver.

Training and Development: Keep your team sharp and informed with regular training.

Culture: Cultivate a team culture that attracts and retains top talent, emphasizing values that elevate both the company and its clients.

As a business owner, the team also allows you to scale efficiently and effectively.

 "If you want to go fast, go alone. If you want to go far, go together."

For fCMOs and business owners, a well-crafted marketing strategy is more than a set of tactics. It’s a comprehensive system that threads through every layer of your business. By leveraging a structured approach like the marketing strategy pyramid, you can align your business goals with your marketing efforts to drive real, sustainable growth.

Visit dtm.world/growth for insights and tools to understand your or your clients' marketing strategy and ultimately grow your business.

Navigating this journey isn’t just about knowing what to do; it’s about making strategic moves that make sense for your business. 

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Fractional cmo services: strategy before tactics, how to scale your agency with productized marketing services.

Imagine a symphony orchestra where each musician plays their own tune without listening to others. The result would be chaotic and dissonant, right? Similarly, in the business world, when decision-making happens in silos and planning processes are disconnected, it’s like having a group of individuals playing their own instruments without any coordination. The harmony is lost, and the organization becomes inefficient, misses opportunities, and struggles to keep up with the fast-paced market.

Integrated Business Planning (IBP) addresses these challenges by providing a comprehensive framework that integrates strategic, operational and financial planning, analysis, and reporting to drive better business outcomes.   A retail company experiences a sudden surge in online sales due to a viral social media campaign. Integrated planning incorporates supply chain planning, demand planning, and demand forecasts so the company can quickly assess the impact on inventory levels, supply chain logistics, production plans, and customer service capacity. By having real-time data at their fingertips, decision-makers can adjust their strategies, allocate resources accordingly, and capitalize on the unexpected spike in demand, ensuring customer satisfaction while maximizing revenue.   This blog explores the significance of IBP in today’s modern business landscape and highlights its key benefits and implementation considerations.

Integrated Business Planning (IBP) is a holistic approach that integrates strategic planning, operational planning, and financial planning within an organization. IBP brings together various functions, including sales, marketing, finance, supply chain, human resources, IT and beyond to collaborate across business units and make informed decisions that drive overall business success. The term ‘IBP’ was introduced by the management consulting firm Oliver Wight to describe an evolved version of the sales and operations planning (S&OP process) they originally developed in the early 1980s.

1. Strategic planning

Integrated Business Planning starts with strategic planning. The management team defines the organization’s long-term goals and objectives. This includes analyzing market trends, competitive forces, and customer demands to identify opportunities and threats. Strategic planning sets the direction for the entire organization and establishes the foundation for subsequent planning roadmap.

2. Operational planning

Operational planning focuses on translating strategic goals into actionable plans at the operational level. This involves breaking down the strategic objectives into specific targets and initiatives that different departments and functions need to execute.

For example, the sales department might develop a plan to enter new markets or launch new products, while the supply chain department focuses on inventory optimization and ensuring efficient logistics. The key is to align operational plans with the broader strategic objectives to ensure consistency and coherence throughout the organization.

3. Financial planning

Financial planning ensures that the organization’s strategic and operational plans are financially viable. It involves developing detailed financial projections, including revenue forecasts, expense budgets, and cash flow forecasts. By integrating financial planning with strategic and operational planning, organizations can evaluate financial profitability, identify potential gaps or risks, and make necessary adjustments to achieve financial targets.

 4. Cross-functional collaboration

A fundamental aspect of IBP is the collaboration and involvement of various functions and departments within the organization. Rather than working in isolation, departments such as sales, marketing, finance, supply chain, human resources, and IT come together to share information, align objectives, and make coordinated decisions.

5. Data integration and analytics

IBP relies on the integration of data from different sources and systems. This may involve consolidating data from enterprise resource planning (ERP) systems, customer relationship management (CRM) systems, supply chain management systems, and other relevant sources. Advanced analytics and business intelligence tools are utilized to analyze and interpret the data, uncovering insights and trends that drive informed decision-making.

6. Continuous monitoring and performance management

The Integrated Business Planning process requires continuous monitoring of performance against plans and targets. Key performance indicators (KPIs) are established to measure progress and enable proactive management. Regular performance reviews and reporting enable organizations to identify deviations, take corrective actions, and continuously improve their planning processes.

By integrating strategic, operational, and financial planning organizations can unlock the full potential of IBP and drive business success and achieve their goals.

Enhanced decision-making

IBP facilitates data-driven decision-making by providing real-time insights into various aspects of the business. By bringing together data from various departments, organizations can develop a holistic view of their operations, enabling them to make better-informed decisions.

Improved alignment

By aligning strategic objectives with operational plans and financial goals, IBP ensures that every department and employee is working towards a common vision. This alignment fosters synergy and drives cross-functional collaboration.

Agility and responsiveness

In the rapidly changing business landscape, agility is crucial. IBP allows organizations to quickly adapt to market shifts, demand fluctuations, and emerging opportunities. By continuously monitoring and adjusting plans, businesses can remain responsive and seize competitive advantages.

Optimal resource allocation

Integrated Business Planning enables organizations to optimize resource allocation across different functions. It helps identify bottlenecks, allocate resources effectively, and prioritize initiatives that yield the highest returns, leading to improved efficiency and cost savings.

Risk management

IBP facilitates proactive risk management by considering various scenarios and identifying potential risks and opportunities. By analyzing data and conducting what-if analyses, companies can develop contingency plans and mitigate risks before they materialize.

Implementing an effective IBP process requires careful planning and execution that may require substantial effort and a change of management, but the rewards are well worth it. Here are some essential strategic steps to consider:

1. Executive sponsorship

Establish leadership buy-in; gain support from top-level executives who understand the value of Integrated Business Planning and can drive the necessary organizational changes. Leadership commitment, led by CFO, is crucial for successful implementation.

2. Continuous improvement

Continuously monitor and adjust; implement mechanisms to monitor performance against plans and targets. Regularly review key performance indicators (KPIs), conduct performance analysis, and generate timely reports and dashboards. Identify deviations, take corrective actions, and continuously improve the planning processes based on feedback and insights.

3. Integration of people and technology

To foster cross-functional collaboration, the organization must identify key stakeholders, break down silos, and encourage open communication among departments. Creating a collaborative culture that values information sharing and collective decision-making is essential.

Simultaneously, implementing a robust data integration system, encompassing ERP, CRM, and supply chain management systems, ensures seamless data flow and real-time updates. User-friendly interfaces, data governance, and training provide the necessary technological support. Combining these efforts cultivates an environment of collaboration and data-driven decision-making, boosting operational efficiency and competitiveness.

4. Technology

Implement advanced analytics and business intelligence solutions to streamline and automate the planning process and assist decision-making capabilities. These solutions provide comprehensive functionality, data integration capabilities, scenario planning and modeling, and real-time reporting.

From a tech perspective, organizations need advanced software solutions and systems that facilitate seamless data integration and collaboration to support IBP. Here are some key components that contribute to the success of integrated business planning:

1. Corporate performance management

A platform that serves as the backbone of integrated business planning by integrating data from different departments and functions. It enables a centralized repository of information and provides real-time visibility into the entire business.

2. Business intelligence (BI) tools

Business intelligence tools play a vital role in analyzing and visualizing integrated data from multiple sources. These tools provide comprehensive insights into key metrics and help identify trends, patterns, and opportunities. By leveraging BI tools, decision-makers can quickly evaluate financial performance, make data-driven business decisions and increase forecast accuracy.

3. Collaborative planning and forecasting solutions

Collaborative planning and forecasting solutions enable cross-functional teams to work together in creating and refining plans. These planning solutions facilitate real-time collaboration, allowing stakeholders to contribute their expertise and insights. With end-to-end visibility, organizations can ensure that plans are comprehensive, accurate, and aligned with business strategy.

4. Data integration and automation

To ensure seamless data integration, organizations need to invest in data integration and automation tools. These tools enable the extraction, transformation, and loading (ETL) of data from various sources. Automation streamlines data processes reduces manual effort and minimizes the risk of errors or data discrepancies.

5. Cloud-based solutions

Cloud computing offers scalability, flexibility, and accessibility, making it an ideal choice for integrated business planning. Cloud-based solutions provide a centralized platform where teams can access data, collaborate, and make real-time updates from anywhere, at any time. The cloud also offers data security, disaster recovery, and cost efficiencies compared to on-premises infrastructure.

6. Data governance and security

As organizations integrate data from multiple sources, maintaining data governance and security becomes crucial. Establishing data governance policies and ensuring compliance with data protection regulations are vital steps in maintaining data integrity and safeguarding sensitive information. Implementing robust data security measures, such as encryption and access controls, helps protect against data breaches and unauthorized access.

IBM Planning Analytics  is a highly scalable and flexible solution for Integrated Business Planning. It supports and strengthens the five pillars discussed above, empowering organizations to achieve their strategic goals and make better data-driven decisions. With its AI- infused advanced analytics and modeling capabilities, IBM Planning Analytics allows organizations to integrate strategic, operational, and financial planning seamlessly. The solution enables cross-functional collaboration by providing a centralized platform where teams from various departments can collaborate, share insights, and align their plans. IBM Planning Analytics also offers powerful data integration capabilities, allowing organizations to consolidate data from multiple sources and systems, providing a holistic view of the business. The solutions’s robust embedded AI predictive analytics uses internal and external data and machine learning to provide accurate demand forecasts. IBM Planning Analytics supports continuous monitoring and performance management by providing real-time reporting, dashboards, and key performance indicators (KPIs) that enable organizations to track progress and take proactive actions.  As the business landscape continues to evolve, embracing Integrated Business Planning is no longer an option but a necessity for organizations. To succeed in this dynamic environment, businesses need an integrated approach to planning that brings all the departments and data together, creating a symphony of collaboration and coordination.

Learn more about IBM Planning Analytics

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10 Actionable Digital Marketing Trends for 2025

Dr Dave Chaffey’s practical review of the marketing trends that will matter for B2C and B2B marketers in 2025

I’ve been writing reviews of the latest digital marketing innovations for well over 10 years now; spurred on since they seem to be helpful based on the comments on LinkedIn and when I present them.  I hope that's because I try to keep them practical.  They’re also a way to keep readers of my books in the loop during the gap between new editions. This last year we’ve published the Eighth edition of Digital Business and E-commerce Management and next year the ninth edition of Digital Marketing: Strategy, Implementation and Practice .

I guess, I must enjoy the challenge too, since for many years, there weren’t significant new trends, more of an evolution, but that changed last year with the growing usage of Generative AI which was the most exciting innovation of recent years. As we move fast towards 2025, there are lots of new challenges for digital marketing that marketers will need to grapple with in the year ahead. More challenges than opportunities I would say.

As always, I’ll keep the predictions grounded in what’s happening now with the early adopters and research on adoption and trends including our report on the Future of Digital Marketing in 2025 .

To produce this report, we’re pleased to have partnered again with Technology for Marketing and eCommerce Expo . Dr. Dave Chaffey will  be presenting the results from this report at Technology for Marketing and eCommerce Expo  on 18 - 19 September 2024 at ExCeL London and his recommendations at the event. Register now to attend Dave's session .

We’ll review how AI is REALLY being used in marketing, digital maturity, Martech and the growth of the Zero Click Marketing concept. We'll start with the bigger strategic issue around how we manage digital marketing and then dig into which channel tactics are most effective towards the end.

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Trend 1. Lack of a dedicated digital strategy

This is a long-standing trend, over the fifteen+ years we have been advising on and researching adoption of digital marketing planning, we have found the percentage of businesses without a planned approach has remained similar, suggesting there are significant barriers to integrating planning in organizations.

We still see nearly half (42%) of businesses don’t have a digital marketing strategy, but they are doing digital marketing.

It’s good to see that more than half of businesses do have a strategic approach. The ultimate aim should be to use an integrated strategy, but it can be useful initially to have a dedicated digital strategy in larger organizations, or to plan for and make the case for  investment in digital marketing before it becomes integrated.

To help with this challenge, around 2010 we defined the RACE Growth System for improving marketing effectiveness - learn more in this article on the RACE Digital Marketing Framework or download our free planning template.

Action : How well-defined is our digital strategy and does it enable us to compete in the increasingly competitive digital channels. If the answer is No, then kick off a digital marketing audit which brings us on to...

Trend 2. Digital Maturity increases (slowly)

The previous chart is a symptom of a bigger malaise, which is a surprising lack of digital marketing maturity in many businesses. All this activity and investment is aimed at improving digital marketing capabilities, so in the research we asked where people were now with using digital marketing and where they would be in the future.

Results for businesses in our survey show that, across all pillars, around half of businesses are rated at lower levels of 1 to 2 (average 2.4) out of a maximum of 5 showing clear room for improvement. For context, for small and medium businesses with limited resources, we recommend that level 3 is a suitable aspiration to compete. For businesses who have a high digital contribution where online leads and sales are vital to their success, we recommend that levels 4 and 5 are necessary if the case for investment is made.

Next, to gauge how businesses are looking to improve their capabilities in the future, we asked respondents to repeat the analysis for 2025. The stark contrast between the two charts suggests that many of the businesses at levels 1 and 2 are conscious that they need to improve their capabilities and are planning to invest to achieve a higher-level in 2025.

We expect the progression to be slower. Of course, it’s human nature to aspire to improve, but it’s likely that there will be barriers that prevent this degree of improvement for many businesses. No surprise, that lack of resource is the top barrier to improving, showing that 2025 should be about Smarter Marketing - another digital marketing management trend.

Action : Score your maturity across these pillars of marketing using our 10+ free visual digital benchmarking templates like those above. Prioritize your activities for the year ahead on the 3 with the greatest potential.

Trend 3. Standard Operating Procedures (SOPs) for Smarter Marketing

One aspect of Smarter Marketing is to stop reinventing the wheel if you can avoid it. We're an advocate of using SOPs to support improvement and efficiency and our RACE framework defines the SOPs that matter for digital marketing and uses templates that businesses can apply to their organization.

We didn't ask about SOPs in the main survey, but our LinkedIn poll suggests many are using them, but equally many aren't. I found out about them several years ago where they were being used in the United States applied to E-commerce. This is a great fit since there are many repeatable processes in an online retail store. I think they are less well known in the UK and Europe, but interest is increasing based on the popularity of the post below I wrote about them.

Action : Consider to what extent use SOPs to avoid 're-inventing the wheel' and to make  day-to-day activities across organic and paid digital channels more effective.

To help businesses improve their maturity, Smart Insights RACE premium downloadable Docs and Sheets templates support 70 Standard Operating Procedures for Digital Marketing - read this briefing blog explaining how SOPs should cover both strategic to tactical channel activities to drive improvement.

Trend 4. Smarter Marketing fuelled by Gen AI

We have seen how resourcing is the biggest limitation in increasing digital maturity, so this is a driver of this trend which we can simplify to ‘doing more with less’. This is forced upon many by the competitive environment which means that less budget and people resources are available for marketing. This also links to the previous trend since Gen AI is a great fit for defining your SOPs and partially automating them.

Likely this trend has been accelerated by Generative AI since it provides a free tool that pressured marketers will often want to lean on proactively while their managers may be leaning on them to use it to increase their priorities. We have many guides on Smarter Marketing with AI on the site and a free cheatsheet available to Free members on using ChatGPT for marketing.

In our survey, we asked to see whether Generative AI was living up to the hype. I’m not sure whether it’s surprising or not, given that around half of the businesses we surveyed weren’t using GenAI at all. Are they to be congratulated for realising that the quality of their marcomms were fall or chastised for being behind the curve. I veer more to the latter unless they have tried it, but decided that it’s not ready for them yet.

The research suggests to me that those who are using it should be chastised for how they are using it, either without training or an AI governance policy. Don’t they remember the GIGO acronym from tech pre-history?! We certainly believe controls are essential to maintain quality as we show in our AI for marketing governance policy template and article which wasn’t written by AI (apart from collaborating on the structure, an example of Smarter Marketing).

Action : Review whether you have a governance apporoach for Generative AI that defines which tools you use for which activities by which people and put in place checks to make sure AI isn't compromising your content quality.

Trend 5. The AI-assisted Marketer

This follows on, hot on the heels, from the previous Trend. In our report, we compare the popularity of the wide range of applications of AI in marketing, since AI can support the ‘AI-assisted marketer’ in so many ways beyond Generative AI for copywriting. For example, to support with planning and reporting. We were surprised by we ran on LinkedIn that showed that many were using it to support this process ans also to support analysis and reporting.

The most common applications of AI were, nevertheless, using it to support copywriting for email marketing, organic search and social media. Over one half of respondents were using it for these purposes.

Action : This also requires an AI Governance Policy or Playbook that is agreed for your business, even if you are a 'team of one'. Playbooks are also particularly important for agencies since their should be transparency between agency about what tools are used for and the quality control checks that in place.

Trend 6. Martech Composability

What’s that then you’ll be asking. I picked up the term from Martech guru Scott Brinker who said : “ What an amazing time to be working in marketing and martech! Our entire industry is blossoming like the wildflower “super bloom” happening in California this spring, fed by the rain, rivers, and sunshine of generative AI, universal cloud data warehouses, and software composability ”. Well, I’m not sure it’s that good, but what is composability. It’s essentially what we used to call interoperability in IT. It’s defined as:

“ A software architecture pattern that allows organizations to build software systems from small, independent components that can be combined. This approach is different from traditional, monolithic solutions, which are often inflexible and have predefined capabilities ”.

The importance of this is illustrated by two figures from Scott’s own research that shows the limitations of the monolithic cloud solution often bolted together from different tech acquisitions.

Although there is a trend away from CRM platforms to data-centred platforms such as CDPs and Datawarehouses…

Regardless of the platform there is a problem that people are using other modules for core functionality for good reasons in the research like effectiveness, usability and functionality.

This alongside a trend that suggests that Martech’s bubble may have burst or rather there is more focus on Return on Martech. In the 2024 Gartner CMO Spend Survey it was found that in the larger businesses survey only 23.8% of marketer’s budgets have been allocated to marketing technology — the lowest recorded martech budget proportion since 2018. I disagree with the ‘only’ - it’s still a huge proportion particularly if you’re having to pay more than once for the same functionality.

Action : Review your Martech stack to see how it can be made leaner and better integrated. Refer to our digital marketing tools wheel to review which tools should be part of your stack across the RACE framework.

Trend 7. Zero click Marketing

If you have heard of this concept, it’s likely been via Rand Fishkin, ex of Moz and now of Sparktoro. Zero Clicks originally referred to the falling proportion of people clicking through from Google. Here are the latest figures from SparkToro which show us that for the keywords tracked, fewer than 60% of searches leads to a click on Google .

Previously this was because of the SERPs features such as the Related Questions rich snippets which according to Mozcast now feature in 90% of keyword searches they track. If people see the answer to their question on the SERP, then they won’t click through resulting in falling traffic to destination sites. As our next trend shows, AIOs have reduced this further.

More recently, the Zero click concept has been extended to other platforms such as social networks whose goal has always been to keep people on the platform. Rand has gone as far as to say:

"The Way We’ve Done Digital Marketing for 20 Years is Ending"

He is urging people to invest more in awareness-building, brand-building and PR and using content marketing as the main goal of content marketing (rather than SEO). It suits him to say this since SparkToro is an insights tool that can support you in these activities. I disagree that digital marketing is changing fundamentally, since using exceptional content marketing to support PR and SEO has always been an effective tactic. But, certainly there is a trend.

Amanda Natividad has taken this one step further by exploring the concept of Zero Click Marketing as an activity. I think this is taking it too far, but it’s useful to prompt people on where they should focus their activities to get success:

It’s only a brief post, but here’s a summary of the recommendations:

“ Create marketing campaigns that people will actually care about — you know, optimize for those impressions so that people will actually see and be moved by your marketing ”.

“ Guide your decisions by the science of understanding people and the platforms on which they spend time. It’s uncovering audience behaviors, preferences, demographics, sources of influence, behavior, etc. and then investing wisely in the right places with the right content, using lift-based measurement to judge impact and choose where to double-down and where to pull back ”.

“ Accrue algorithmic capital by creating high engagement zero-click posts and and then use paid media e.g. retargeting to sending clicks back to your site ”.

Action : Review the types of content and content distribution techniques you utilise, for example using our content marketing matrix . How does the quality of your content stack up against competitors. Ask is your content quality sufficient to inspire, differentiate your brand and encourage action?

Trend 8. Integrating AI into the SERPs and AI use reducing search use

AI generated results have featured in Bing for what seems like years now, but it’s only in mid 2024 that Google rolled out AIOs, which is SEO speak for Google’s AI overviews you see at the top of the SERPs. These seem likely to increase Zero Clicks, but it seems that many people do want further details, so it’s good that Google has recently ensured that recently, the recommended site for AIOs, not feature sites already in the top 5 (they were generally poor quality).

At the same time, we can imagine that the volume of searches will reduce if people are turning to AIs to answer their questions, particularly like Perplexity where that is providing a similar user experience to a search engine.

At the top-level, use of AIs doesn’t seem to be having a major impact, at least in terms of volumes of users :

However, in certain niches such as programming, business and marketing the impact is likely to be much more significant.

Plus, with the July 2024 announcement that OpenAI will launch SearchGPT there will be an accelerating trend to replacement of traditional search queries by AI search queries.

Action : Specialist tools for reviewing the impact of AIOs in detail aren't available yet and Google is unlikely to add them to Google Search Console according to their comments, but you benchmark your standing against competitors for all the different SERPs features and use your existing reporting like GSC, Ahrefs, Moz, Semrush or Sistrix to check its effectiveness.

Trend 9. The ever-receding cookieless future

This is another long-standing one, that I think is difficult to get excited about unless you work in attribution or adtech. You will know that for many years, we have been promised a cookieless future. You maybe also spotted that Google announced in July 2024 that it will retain Third-Party Cookies in Chrome after years of planning alternatives… .

This is contrary to plans dating back to 2019 when it launched the Privacy Sandbox heralding endless speculation and review of alternatives for the ‘Cookieless Future’. Instead, Chrome will offer users new options to manage their cookie preferences, while maintaining the Privacy Sandbox as a core part of its strategy.

This move is BIG news, since extending the use of third-party cookies will provide continued access to valuable data for targeted advertising. It’s good news, since techniques such as retargeting and conversion attribution are likely to be more accurate than the alternatives that were going to replace them. There will also be less immediate onus on businesses to understand and make changes, it’s a ‘stay of execution’. However, the trend remains and savvy businesses will use the time wisely to understand and select alternatives.

Action : Review your use of third-party cookies for compliance with privacy requirements

Trend 10. Digital Marketing Optimization still too hard for many

To assess the extent to which insight is used to test, learn, and improve the effectiveness of digital media, experiences, content and messaging, we asked marketers to categorize their approach to testing for each. There is a similar level of testing across all four of these pillars, but few have a continuous, structured program which is line with what we saw about maturity earlier.

The standout finding from this chart is that a continuous, structured programme of testing is relatively uncommon, despite the often-touted benefits of digital media being ‘the most measurable’. Kudos to the fewer than 20% of companies that already have a continuous programme in place, and to those that at least test occasionally (around half of businesses)!

Action : Review how you can introduce a more structured approach to optimization, for example, using the RACE 90-day planning approach that Smart Insights recommend.

So, we're at 10, time for a bonus trend!

Bonus! Trend 11. Strategic Content Marketing

I remember when content marketing first became a concept we could anchor our digital marketing around and it has been fascinating to see how the adoption of content marketing play out. I think it’s a similar situation to digital marketing in that a dedicated strategy seems warranted given it’s important, but many don’t have it. It’s similar to the question we mentioned at the start of this review. Considering B2B where content marketing arguably has most focus, the latest research from the Content Marketing Institute (CMI) suggests that a dedicated strategy is rare, rather content marketing has become part of business-as-usual and seventy percent say their organizations integrate content strategy into the overall marketing sales/communication/strategy with around seventeen percent say using a stand-alone strategy for content marketing with only 9% say they don’t have a content strategy.

From a practical point-of-view, what types of content marketing are proving popular? The CMI research is useful for benchmarking. TBH, this leaderboard looks similar to what it would have 10 years ago, but Video content is significantly higher than in previous years, it has been gradually growing.

Action : Ask, do we need a better aligned, integrated content-marketing strategy? See our content marketing learning path course and templates for guidance an approach to systematically improve your content marketing effectiveness and ROI.

Summary. so which channels really matter.

You can see that in this review that many of the newer trends are around AI and Martech line. But let's go back to the top-level and think about marketing channels. Have the disruptive forces of AI and Zero Click Marketing really change the channels we know and love. Yes, it may be getting tougher to get traction in organic channels, but sorting the top-rated channels by those with Highest ROI shows that the top 4 are all organic. So many of our tried and tested content-based marketing techniques are still being made to work by many, at least those completing our survey.

By Dave Chaffey

Digital strategist Dr Dave Chaffey is co-founder and Content Director of online marketing training platform and publisher Smart Insights. 'Dr Dave' is known for his strategic, but practical, data-driven advice. He has trained and consulted with many business of all sizes in most sectors. These include large international B2B and B2C brands including 3M, BP, Barclaycard, Dell, Confused.com, HSBC, Mercedes-Benz, Microsoft, M&G Investment, Rentokil Initial, O2, Royal Canin (Mars Group) plus many smaller businesses. Dave is editor of the templates, guides and courses in our digital marketing resource library used by our Business members to plan, manage and optimize their marketing. Free members can access our free sample templates here . Dave is also keynote speaker, trainer and consultant who is author of 5 bestselling books on digital marketing including Digital Marketing Excellence and Digital Marketing: Strategy, Implementation and Practice . In 2004 he was recognised by the Chartered Institute of Marketing as one of 50 marketing ‘gurus’ worldwide who have helped shape the future of marketing. My personal site, DaveChaffey.com, lists my latest Digital marketing and E-commerce books and support materials including a digital marketing glossary . Please connect on LinkedIn to receive updates or ask me a question .

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FREE MARKETING PLAN TEMPLATE

Outline your company's marketing strategy in one simple, coherent plan.

Published: 08/21/24

Am I right in assuming that a significant part of your marketing strategy today is digital? Probably. Consumers and businesses alike are almost always online and on the go, so you want to be able to reach them wherever they are.

But this ever-changing digital landscape can quickly become overwhelming. With several other responsibilities and tasks needing attention, how can you also efficiently create, fine-tune, and maintain an agile digital marketing strategy?

I've put together this guide about marketing strategies to help you improve your digital presence and grow better.

What Is a Marketing Strategy?

What Is a Digital Marketing Strategy

What Is a Digital Marketing Campaign?

Create a Digital Marketing Strategy

Types of Digital Marketing Strategies

Digital Marketing Campaign Examples

What is a marketing strategy.

A marketing strategy is a plan for reaching a specific marketing-related goal (or goals) in a focused and achievable way. It takes into consideration what your business is currently doing well and what you're missing regarding the objective you set, then developing tactics to help you meet your goal.

If you run a small business, I get that you may not know how to jumpstart your strategy. Thankfully, this digital marketing strategy template will help you get there with its actionable tips and templates to set you up for success.

And did I mention that it’s free?

Now, back to the topic at hand: are you confused about the difference between a marketing strategy and marketing tactics? I’ll cover that below.

Digital Marketing For Small Business

Everything you need to know to get started with digital marketing. You'll learn about:

• Content Marketing
• Marketing Analytics

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All fields are required.

You're all set!

Click this link to access this resource at any time.

Strategy vs. Tactics

The difference between a strategy and a tactic lies in their scope, level of detail, and time frame. A strategy is a high-level plan that guides your direction and long-term goals and how you plan on accomplishing them. Tactics, however, are specific actions and methods used to implement your strategy and achieve short-term objectives.

You can think about it like this: strategy is planning, and tactic is doing. Having a strategy without ways to act on it (tactics) is daydreaming, and taking actions with no common goal or plan (strategy) wastes your time.

Let's dive a bit deeper into the differences between the two.

Characteristics of a Strategy

Marketing or not, there are three parts to any strategy :

1. A diagnosis of your challenge.

2. A guiding policy for dealing with the challenge.

3. A set of targeted actions is necessary to accomplish the policy.

Depending on the scale of your business, your marketing strategy may include several moving parts, each with different goals. With that said, working on your strategy can become daunting at times.

So, if you're ever feeling overwhelmed about your marketing strategy, refer to these three steps to keep you focused on achieving your objectives.

Characteristics of a Tactic

While strategies provide a framework for your overall vision, tactics determine the specific steps taken to execute that vision.

A good tactic should:

• Be specific, actionable, and measurable.
• Align with the overall strategy.
• Have a relatively short time frame.

Depending on your marketing strategy, your tactics may include email marketing campaigns , publishing a blog , or organizing an event .

Now, let's look at digital marketing strategy.

What is Digital Marketing Strategy?

A digital marketing strategy is a plan for using online channels to establish an internet presence and achieve specific marketing objectives. These channels can include organic search, social media, paid ads, and other web-based mediums such as your website. Ultimately, the goal is to boost your business’s visibility and attract new customers.

A strong digital marketing strategy helps your business achieve specific digital goals through carefully selected mediums.

Similar to marketing strategies versus  marketing tactics , “digital marketing strategy” and “ digital marketing campaign ” are also often interchanged.  So, how do they differ?

I’ll discuss that in the following sections.

Components of a Digital Strategy

Goals and objectives.

First of all, you’ve got to lay out your main goals and specific objectives to build an effective digital strategy.

Goals are big-picture ideas, while objectives are more detailed and easier to measure. They have clear deadlines and show what success looks like.

Here is an example of how I like to think about the difference:

• Goal: To increase brand awareness.
• Objective: Grow social media following by 20% within the next quarter.

See the difference? When it comes to goals, you can define and measure them through SMART goals and criteria .

Download SMART template for free

Audience Analysis

Next step — get to know your audience.

Research and identify the specific groups of people you want to reach.

Consider their age, where they live, and how much money they make. What are their interests? What issues do they face? Where do they spend their time online?

Study their online behavior, preferred websites, and what they like to read or watch, so you can pick the best platforms and make content that grabs their attention.

Pro tip: Take it further with 10 Easy Steps to Creating a Customer Profile [+ Templates]

Content Plan

A content plan is the most interesting and, at the same time, most challenging part of any strategy.

Your content must inform, entertain, and engage.

Here you need to “spy” on your audience again. What kind of content do they devour? Where do they leave the most comments, likes, and shares? When do they mostly check in (morning, lunch, bedtime)?

Here are my top tips for creating a content strategy that works:

• Content variety. Use blog posts, videos, infographics, and more content formats to keep your audience engaged. Unique research and case studies are also great.
• Content pillars. Build content around core ideas that resonate with your brand and audience.
• Content calendar. Use a content calendar to stay consistent and ensure a steady flow of material.
• SEO. Research keywords and sprinkle them in for better online visibility.
• Content repurposing. Turn successful content into new formats to maximize its reach.
• Tracking and adapting. Use Google Analytics data to see what works and adjust your strategy accordingly.

Pro tip: Take your content strategy to the next level with this handy guide: How to Develop a Content Strategy in 7 Steps: A Start-to-Finish Guide

Every digital strategy should prioritize a good user experience. Your site or app needs to be functional, enjoyable, and easy to use.

It must be clear, intuitive, and frustration-free. Otherwise, you risk losing potential customers.

Here are my tips for good UX:

• Clear navigation. Make the menu simple so customers can find what they need easily.
• Simple forms. Keep forms short with clear instructions and no annoying error messages.
• Mobile-friendly design. Your site must look good and work well on any device.
• Fast loading speed. Speed up your site to keep visitors and improve user experience.

Pro tip: Explore more UX design here: Perfecting Your Digital UX Design — The Tips You Need to Know

Data Analytics

Data analytics track traffic, analyze which parts of the campaign resonate most, and even pinpoint where users might be dropping off.

Data analytics can also track how users behave, understand what they like, and even predict future trends.

Managing data analytics can be overwhelming, but HubSpot's Marketing Analytics & Dashboard Software makes it easy to keep track of all your marketing efforts effortlessly.

This lets you identify what‘s working and what’s not. You can then refine your approach, optimize content for better conversions, and ultimately achieve your objectives with laser focus.

Pro tip: If you want to learn more about data analytics, I recommend exploring this free resource: A Complete Guide to Data Analytics — Download for free

What is a digital marketing campaign?

Digital marketing campaigns are the building blocks and actions within your digital marketing strategy that move you toward a specific end goal.

For instance, if the overarching goal of my digital marketing strategy is to generate more leads through social media, I might run a digital marketing campaign on X (formerly Twitter.)

I‘d share some of my business’s best-performing gated content on the platform to generate more leads through the channel.

Let's tie it all together to help you create a digital marketing strategy you execute with your digital marketing campaigns.

How to Create a Digital Marketing Strategy

1. build your buyer personas., 2. identify your goals and the digital marketing tools you'll need., 3. evaluate your existing digital channels and assets., 4. audit and plan your owned media campaigns., 5. audit and plan your earned media campaigns., 6. audit and plan your paid media campaigns..

• 7. Bring your digital marketing campaigns together.

For any marketing strategy – digital or not – you need to know who you're marketing to. The best digital marketing strategies are built upon detailed buyer personas; creating them is your first step.

Featured Resource: Organize your audience segments and strengthen your marketing with these templates to build your buyer personas . They'll help you organize your insights and have a clear visualization of your target audience.

Download this Template

Whatever your overarching digital marketing goal is, you must be able to measure the success of your strategy along the way with the right digital marketing tools.

For instance, HubSpot's Reporting Dashboard brings all of your marketing and sales data into one place, so you can quickly determine what works and what doesn't to improve your strategy for the future.

My favorite feature is that you can customize your dashboards with the drag-and-drop editor to ensure your reports feature the metrics that matter most.

When reviewing your existing digital marketing channels and assets to determine what to incorporate in your strategy, it's helpful to first consider the big picture — this will prevent you from feeling overwhelmed or confused.

Gather what you have and categorize each vehicle or asset in a spreadsheet so you have a clear picture of your existing owned, earned, and paid media.

Owned, Earned, Paid Media Framework

To do this effectively, I recommend using the owned, earned, and paid media framework to categorize the digital “vehicles,” assets, or channels you‘re already using and decide what’s a good fit for your strategy.

Owned Media

Owned media refers to the digital assets your brand or company owns, like your website , social media profiles, blog content, or imagery.

Owned channels are what your business has complete control over. The HubSpot Blog is an example of owned media, but this can also include some off-site content you own (e.g. a blog you publish on Medium).

Earned Media

Earned media , also called earned content, is anything written about or created about your business that doesn’t come from paid advertising or sponsorships.

It’s published by a third party, like press mentions or media outlet coverage, people sharing your content via their networks, user-generated content, and even word-of-mouth marketing from satisfied customers.

You can earn media by getting press mentions and positive reviews as well as by people sharing your content via their networks (e.g. social media channels).

Paid media refers to any vehicle or channel you spend money on to catch the attention of your buyer personas.

This includes things like Google Ads, paid social media posts, native advertising (e.g. sponsored posts on other websites), or any other medium through which you pay in exchange for increased visibility.

I’ll go over an example now that I’ve outlined the framework.

Owned, Earned, and Paid Media Framework Example

Say I have an owned piece of content on a landing page on my website that's been created to help me generate leads.

I know I want to incorporate different parts of the framework rather than just working with owned, earned, or paid media alone.

To amplify the number of leads the content generates, I ensure it's shareable so my audience can distribute it via their social media profiles. In return, this will increase traffic to my landing page. This is the earned media component.

To support my content's success, I might post about the content on my Facebook page and pay to have it seen by more people in my target audience.

This is how the three parts of the framework can work together, although it's not necessary for success. For instance, if my owned and earned media are already both successful, I might not need to invest in paid methods.

I recommend evaluating what solution will help you best meet your goals and then incorporating those channels into your digital marketing strategy.

Featured Resource: Keep track of your paid media efforts with HubSpot's free Paid Media Template .

Recognizing this, Hubspot offers a free blog maker to help you get started on publishing content that resonates with your audience, ensuring you can easily share your knowledge and insights without the technical hassle.

The key is not to blog just because: blog with the intent to solve for the customer. To effectively do so, it’s important to understand your target audience and their pain points .

That way, you can write highly targeted content that’s genuinely helpful for readers, especially since consumers say they read 1-4 blog posts per month.

Another trend in the content marketing space is generative AI, and 85% of marketers say it will change how they create content this year. Those who already use it say it helps them create high-quality, better-performing content.

Image Source

Don’t blog just because; blog with the intent to solve for the customer. To effectively do so, it’s important to understand your target audience and their pain points .

That way, you can write highly targeted content that’s genuinely helpful for readers.

Online Marketing Benefits of Content Marketing

• Boosts web traffic: Regularly publishing fresh and relevant blog content can improve your SEO rankings, attracting more organic visitors to your website. Plus, sharing content on your social media pages and other channels can help you stay engaged with your audience while increasing visibility.
• Establishes authority and credibility: Sharing your expertise and insights through blog articles and other content can help establish you and your company as a thought leader in your industry. This also allows you to engage with your audience and provide them with useful information that speaks to their pain points. Not only does this build trust, but it also positions you as a reliable and knowledgeable resource.
• Generates leads and conversions: By creating engaging and relevant content, you can attract potential customers who are interested in your business and move them through the buyer’s journey. You can also convert readers into leads by including CTAs that encourage readers to take action, such as subscribing to a newsletter or registering for a free trial.

Recommended Reading

• Why Blog? The Benefits of Blogging for Business and Marketing
• How to Create a Successful Blog Strategy: A Step-by-Step Guide
• Blog SEO: How to Search Engine Optimize Your Blog Content
• Blogging Mistakes to Avoid According to HubSpot Bloggers

2. Paid Advertising

An organic content marketing strategy is only a portion of the story. It’s just as important to implement non-organic plays, such as paid advertising.

Not only will this help you drive more brand awareness, but it will also help you reach audiences who can’t find your business organically yet.

I recommend paid advertising if you’re still growing your blog or business and not getting as much traffic as you want. There are a few types of advertising you can consider adding to your digital strategy:

• Social Media Advertising .
• Pay-Per-Click (PPC) .
• Google Ads .
• Online Advertising .

Nearly every platform has an option for you to advertise — either through a display network (such as Google’s ) or through its built-in ad system (such as Instagram’s, Facebook’s, and LinkedIn’s self-serve advertising portal).

Here’s one example of an ad on LinkedIn :

What I like the most, and the biggest benefit of paid advertising, is that it’s not dependent on a content or SEO strategy where success can take a while to build.

You choose a platform, create your budget, write copy, decide on images, and launch your advertising campaigns.

Still, to ensure your success, I’d recommend creating an advertising plan that outlines who you’re targeting, which channels you’ll be using, and how much you plan to spend.

I recommend downloading the following template to create your plan.

Featured Resource: Advertising Plan Template

Download this Advertising Planning Kit

Online Marketing Benefits of Paid Advertising

• Targeted campaigns: Platforms like Google, Facebook, and Instagram enable you to target your ads to specific audiences based on their demographics, interests, behaviors, and more. This helps ensure that your ads are seen by the right people who are more likely to be interested in your products or services.
• Measurable results: No matter which platform you advertise on, you’ll be able to track the success of your ad campaigns by analyzing performance metrics such as impressions, clicks, and conversions. By analyzing this data, you can identify which ads and targeting strategies are most effective and make informed decisions to improve future campaigns.
• Flexibility: Paid advertising gives you the option to adjust your campaigns, targeting options, and budget based on your marketing goals and audience preferences. This can help you stay agile and responsive in the fast-moving digital marketing landscape and ensure that you are getting the most from your advertising budget.

3. Account-Based Marketing (ABM)

Account-based marketing is a strategic approach that focuses on targeting and engaging specific high-value accounts or key decision-makers within those accounts.

Rather than casting a wide net to reach a broad audience, ABM personalizes marketing efforts to cater to the needs and preferences of specific target accounts.

This strategy is particularly suitable for B2B organizations and industries with complex sales cycles, where forging strong relationships with specific key accounts is critical.

For instance, let’s say my software company wants to target enterprise account XYZ Inc.

Instead of a broad marketing approach, I adopt an ABM strategy and tailor my efforts to XYZ Inc. by researching its pain points and business objectives.

I’ll develop personalized content tailored to its needs, engage with decision-makers, nurture relationships, and coordinate my marketing and sales efforts. All of my marketing efforts focus on what works for this one account.

Since it has a specific use case, ABM is lower on the list of popular digital marketing strategies, and I don’t recommend it to anyone but B2B organizations or industries with high-value accounts and complex sales cycles.

Dustin Brackett , CEO and founder of HIVE Strategy , feels similarly and says he believes in the power ABM has for some organizations but understands why it’s not a popular trend.

“ABM is really only valuable for organizations that have high-value customers. There isn't a ton of ROI to be had by investing in ABM for a B2C organization, or any organization that has a lower customer lifetime value because ABM is a large investment in time, resources, and dollars,” Brackett says.

Featured Resource: How to Implement an ABM Strategy

Download Your Free Guide

Online Marketing Benefits of Account-Based Marketing

• Personalized approach: Unlike other marketing strategies, ABM enables you to create tailor-made content, communications, and campaigns for each account you target. This level of personalization helps you establish stronger relationships with your target accounts and increase the likelihood of conversion.
• Alignment between marketing and sales: Alignment between your marketing and sales team is crucial for implementing a successful ABM strategy. It ensures that both teams are focused on the same goals and committed to creating consistent experiences for accounts.
• Improved customer retention: ABM emphasizes building long-term relationships with target accounts. By understanding their specific needs and providing relevant solutions, marketers can increase customer satisfaction, retention, and even drive further expansion within the account.
• The Ultimate Guide to Account-Based Marketing
• How to Choose the Right Accounts for ABM, from HubSpot's ABM Product Manager
• Account-Based Marketing vs. Inbound Marketing
• The Best Account-Based Marketing Software

4. Search Engine Optimization (SEO)

SEO is the practice of optimizing your web content, structure, and technical aspects to improve its visibility and ranking on search engine results pages (SERPs).

The ultimate goal of SEO is to increase organic, non-paid traffic to your website from search engines like Google and Bing.

If your product pages aren’t earning traffic, SEO is your best bet to get those pages in front of those who are searching for those products and services.

To ensure that your content engages and converts users, it’s important to invest in an on-page SEO strategy .

According to our survey, website/blog/SEO is the second-most used channel among marketers, but they say it offers the best ROI. I’m not surprised by this because of my own experience.

More often than not, I’m looking to Google to find answers to my questions, and so are my other consumer peers — among all generations, people prefer to find answers to their questions with search engines.

Not sure how to get started? Download our starter pack below.

Featured Resource: SEO Starter Pack

Download Your Free SEO Pack

Online Marketing Benefits of SEO

• Increases organic traffic: Optimizing your digital content for search engines can help you rank higher in search engine results pages (SERPs) for relevant keywords that your audience is using. As your ranking increases, so does your brand’s visibility and your website’s organic traffic.
• Improves user experience: When it comes to getting higher rankings, optimizing your website for users is just as important as optimizing for search engines. This includes ensuring that your website is easy to navigate and has a clear hierarchy of information so users can quickly find what they are looking for. In doing this, you not only improve the user experience, but you also increase the chances of users staying on your website longer, engaging with your brand, and ultimately, becoming customers.
• Provides long-term benefits: Unlike paid advertising, which requires ongoing investment, optimizing your content for search engines can provide long-term benefits by driving consistent and ongoing organic traffic to your website. Yes, it can take longer to reach your goals, but the payoff includes saving your business money and building an authentic brand reputation.
• The Ultimate Guide to SEO
• How to Create an SEO Strategy
• How to Do Keyword Research for SEO

5. Social Media Marketing

Social media marketing is another way to generate brand awareness online and boost your digital strategy.

It involves creating and sharing content on social media platforms, such as Facebook, Instagram, Twitter, and others, to attract attention, drive website traffic, and generate leads.

Social media is one of the highest ROI marketing channels, and lately, a lot of its success comes from apps incorporating ecommerce.

It’s now one of the leading product discovery and purchasing channels for consumers, so much so that 17% of social media users bought a product in-app in the past three months.

Given this, it’s no surprise that 59% of marketers report driving more social sales than in past years.

Social media marketing is also great for building communities around your brand.

You can speak directly to your audience, engage with followers through comments and messages, and have discussions to connect with them on a more personal level.

The stronger your relationship with your audience, the more loyal they will be to your brand.

Online Marketing Benefits of Social Media Marketing

• Increases brand awareness: With billions of active social media users, you can reach a wide audience and increase your brand’s visibility. This is especially true if you participate in relevant social media trends, run paid campaigns, create and promote branded hashtags, and collaborate with other brands.
• Boosts engagement: A strong social media presence can help create a community around your brand and build a strong relationship with your followers. Plus, you can use tactics like contests and giveaways to encourage specific actions that support your marketing goals, such as asking users to tag a friend or write a review.
• Rich insights and analytics: Social media platforms typically provide robust analytics tools that allow you to measure the effectiveness of your marketing campaigns, track key metrics, and gain insights for continuous improvement.
• Social Media Marketing: The Ultimate Guide
• How to Create a Great Social Media Strategy in 2024 (+New Data)
• The HubSpot Blog's 2024 Social Media Marketing Report: Data from 1400+ Global Marketers
• How to Run a Social Media Contest That Gets Tons of Engagement
• The Fastest Growing Social Media Platforms [New Data]

6. Influencer Marketing

The global market for influencer marketing has more than doubled since 2019, making it more popular than ever.

By partnering with influencers, brands can create content that promotes their products or services while leveraging the influencer’s reach.

There are many ways you can partner with influencers, such as sponsored content, guest blogging, product collaborations, influencer takeovers, and more.

Before partnering with an influencer, it’s important to do your research and make sure they have an engaged following within your industry or niche and are aligned with your values and messaging.

Not sure how to get started? Check out HubSpot’s Ultimate Guide to Influencer Marketing.

Featured Resource: The Ultimate Guide to Influencer Marketing

I know that influencer marketing might seem unattainable from a cost perspective as most businesses don’t have the most A list of A list influencer funds available in their budgets.

The good thing is that you don’t have to use these influencers, especially since those with a high price tag aren’t the most effective type of influencer.

Micro-influencers, with 10,000 - 100,000 followers, are the most effective.

Marketers prefer working with them and find them the most effective, which makes sense — the cost is lower, and these influencers typically have a stronger bond with a smaller and more engaged community, ready and open to hear from them.

Online Marketing Benefits of Influencer Marketing

• Brand exposure: Partnering with influencers allows you to tap into the influencer’s existing audience and reach, which can significantly boost your brand’s awareness. By leveraging an influencer’s platform and following, you can expose your products or services to a larger audience and gain visibility among potential new customers.
• Authentic content creation: Influencers are skilled in creating engaging and authentic content that resonates with their followers. By partnering with influencers, you can tap into their creativity and expertise to develop compelling content that promotes your brand’s offerings in an organic and relatable manner. Plus, user-generated content created by influencers can showcase real-life experiences with your brand, which can influence buyer decisions and foster trust.
• Trust and credibility: Influencers are seen as trusted authorities within their niches. When they endorse or recommend a brand’s products or services, it adds credibility and trust. This can positively influence consumer perceptions and increase the likelihood of potential customers trying or purchasing from your brand.
• Influencer Marketing Strategy Checklist & Template
• What Will Influencer Marketing Look Like in 2024?
• 13 Influencer Marketing Campaigns to Inspire and Get You Started With Your Own
• The Top Channels for Influencer Marketing

7. Podcasting

According to Edison Research, the number of Americans (aged 12+) who have listened to a podcast in the last month is up 30% from 2013.

While audio marketing and platforms like Clubhouse are different from podcasting , the idea is the same: you can educate and engage an audience; all they need is a device that plays audio.

When digging into the data, I found that podcasting and other audio content aren’t as popular as other strategies on this list. This makes sense because podcasting isn’t a channel offering the immediate ROI you might want.

Dan Stillgoe, Blend’s Marketing Manager, spoke to my colleague Caroline Forsey and told her the same thing.

He says , “It‘s true that you can’t directly attribute leads or revenue from a podcast, but that's not its purpose."

Podcasts are a long-term brand-building channel that can improve affinity and connection for your brand like no other channel," he explains. "When you realize the long-term and surrounding benefits, podcasting becomes a clear and obvious investment.”

He adds, “Podcasting is the perfect way to craft content that's engaging and authentic — something buyers are beginning to crave in this AI era.”

For inspiration, check out the HubSpot Podcast Network :

Instead of looking to podcasts to drive exponential ROI, I recommend leveraging them to drive engagement.

Having podcasts in your digital strategy allows you to reach people on platforms other than search engines and social media channels, and it’s a much more unplanned, natural medium — though, of course, you should plan each episode carefully and ensure you’re delivering contact that actually serves your listeners.

As a consumer, I like the authenticity of podcasts and how they feel like a free-flowing conversation. I even pay for premium membership subscriptions to some of my favorite shows to take advantage of extra content.

Featured Resource: How to Start a Podcast

Online Marketing Benefits of Podcasting

• Discoverability: Podcasts can be hosted on various platforms, such as Spotify, Apple Podcasts, and Stitcher, expanding your brand’s reach. You can also transcribe your podcasts and publish the transcript to make them more SEO-friendly. Plus, you can invite guests to speak on your podcast and have them share the episode with their followers.
• Authenticity: Podcasting allows for a more conversational tone compared to other forms of content. The audio format lends itself to authentic and unscripted conversations, creating a sense of connection and genuine interaction between you and your listeners.
• Sustainable: Podcasts have a long shelf life and can remain relevant for months to come, helping you get the most out of your content. Plus, you can repurpose the audio material to create blog posts, videos, ebooks, and other types of content.
• Podcasting: What You Need + Nine Steps To Get Started
• 3 Tips on Launching a Kickass Podcast, from My First Million Producers
• The Anatomy of a Perfect Podcast Episode, According to HubSpot's Podcast Expert
• The Ultimate Guide to Podcast Audio, According to HubSpot's Podcast Expert

8. Email Marketing

Every few years, email marketing falls victim to the “X marketing tactic is dead!!!!!!” conversation, but it’s not.

It’s one of the most leveraged channels among marketers and offers the second-highest ROI, making it one of the most important digital strategies you can implement today.

It gives you plenty of opportunity to nurture customers who are highly interested in your products. It’s important, however, to only email those who have opted-in to receive emails from you.

It’s bad form to do otherwise, and it risks diminishing your email deliverability . After all, you wouldn’t subscribe to a newsletter for a brand that doesn’t interest you, right?

You can earn subscribers through your blog, contests, and even through webinars.

Any time someone gives you their email — and every time they give consent to receive communication from you — you have full permission to target them with an email marketing campaign.

Featured Resource: Email Marketing Planning Template

Download Your Free Template

Online Marketing Benefits of Email Marketing

• Builds R\relationships: Email allows you to communicate directly with your audience, establishing a personal relationship and building trust over time. You can also customize email campaigns to the interests and unique preferences of your target audience, providing more content that is relevant to their needs. Fun fact: Segmented and personalized emails drive 30% more opens and 50% more click-throughs.
• Drives traffic to your website: Emails with links to your website or blog can drive traffic to your website and engage with your brand. You can even send your email subscribers exclusive deals, promotions, or discounts, which can increase the potential for conversions.
• Easy to track: Email marketing campaigns can be tracked and measured, providing valuable insights such as open rates, click-through rates, conversion rates, bounce rates, and unsubscribe rates. By analyzing these metrics, you can make data-driven decisions that can help you reach your target audience more effectively.

My pro tip: Streamline your email marketing efforts with generative AI, as marketers told us it’s the most effective at creating emails.

Try it for yourself with AI Email Writer , HubSpot’s generative AI tool that will help you automate copywriting and create marketing emails that capture attention and inspire clicks.

Try the AI Email Writer

• Benefits of Email Marketing Your Marketing Team Must Know
• The Ultimate Guide to Email Marketing
• Examples of Brilliant Email Marketing Campaigns

9. Video Marketing

With platforms like TikTok and Instagram Reels on the rise, video marketing is more popular — and effective — than ever. In fact, 92% of video marketers surveyed by Wyzowl reported they get a positive ROI on video content.

Given this, it’s no surprise that the fastest-growing platforms are a video haven, especially TikTok. Of the marketers already using the platform, 56% plan to increase their investments in 2024, making it the platform poised to grow the most this year.

One of the reasons videos are so effective is because they allow you to communicate with your audience in a more personal way.

Plus, short-form video takes less bandwidth and effort to create, you can still share a lot of information, and shorter videos align with the fast-paced attention span of many watchers.

By making video an integral part of your digital strategy, you’re able to showcase your brand’s creativity and explore more content formats, such as product demos, explainer videos, expert interviews, customer testimonials, and more.

Online Marketing Benefits of Video Marketing

• Boosts SEO: Since Google tends to prioritize video content in its search results, implementing video as part of your marketing strategy can improve your search engine visibility. Plus, video content can be optimized with relevant titles, descriptions, and keywords, making it easier for search engines to understand and categorize the content.
• Better retention: Video is easier to remember than text-based content because it allows you to use storytelling techniques and communicate important messages more effectively. Video has the power to invoke emotions and create a connection with your audience, making it easier for them to consume and remember your content.
• Enhances reach: Video is highly shareable on social media due to its easily digestible nature. As people share your video content with their own social media networks, it exposes your brand to new audiences.
• The Ultimate Guide to Video Marketing
• The Best Video Marketing Channels to Grow Your Brand
• The Video Marketing Playbook

Now, it’s time to bring all of this together to form a cohesive marketing strategy document. Your strategy document should map out the series of actions you’re going to take to achieve your goals based on your research up to this point.

Let's discuss how our digital strategy template can help.

Digital Marketing Strategy Template

While a spreadsheet can be an efficient format for mapping your digital marketing strategy, that approach can quickly become messy and overwhelming.

To plan your strategy for the long-term – typically between six to 12 months out, I recommend a reliable digital marketing strategy document. But where to start? With our free digital marketing plan template.

This template will walk you through your business summary and initiatives, help you build your target market and competitor information, and flesh out your marketing strategy — including your budget and specific channels and metrics.

Download Now

Use this digital strategy template to build out your annual digital marketing strategy and tactics. By planning out these yearly plans, you can overlay when you and your team will be executing each action. For example:

• In January, you'll start a blog that will be continually updated once a week for the entire year.
• In March, you'll launch a new ebook, accompanied by paid promotion.
• In July, you'll prepare for your biggest business month — what do you hope to have observed at this point that will influence the content you produce to support it?
• In September, you'll focus on earned media in the form of PR to drive additional traffic during the run-up.

This approach provides a structured timeline for your activity which will help communicate plans among colleagues.

Finally, here are some examples of digital marketing campaigns and their strategies to inspire you.

1. Béis : Paid Ad

Travel accessory brand Béis recently launched a social media campaign to announce feature updates to one of its products. And they did it in the best way: by showing instead of telling.

Why I Like This

In a 34-second clip distributed on Instagram Stories, the brand shows how its product performed before and how it performs now after updating the material.

This is a great campaign for a few reasons:

• It not only highlights product improvement but shows customers that the brand is committed to iterating and improving,
• It makes sure to include captions in the video so it's accessible to everyone,
• There’s a CTA button at the bottom of the screen that encourages customers to make a purchase.

2. Omsom : Social Media

Asian food brand Omsom creates starter kits for home cooks who want a simple way to cook Asian cuisine without sacrificing authentic ingredients and flavors.

The brand leverages its TikTok profile to share behind-the-scenes content, recipes, and culturally relevant content.

In a recent video, the brand's co-founder shared how it sources one of its key ingredients and how it chose the more difficult route to preserve the integrity of the food.

@weareomsom here's why we choose to make our lives harder as food founders! #business #sourcing ♬ original sound - Omsom

Here’s what Omsom did right:

• Highlights its brand values while still building excitement around the product.
• Includes its website link in its TikTok bio.
• Offers a discount to customers who find it through the video-sharing platform.

Sharing behind-the-scenes content is a great way to connect with your audience and share details that will simultaneously highlight your mission and/or values.

3. The General : Paid Advertising

After reports that consumers thought the brand was untrustworthy due to its low-budget ads, The General decided to revamp its entire marketing strategy.

In a commercial featuring basketball superstar Shaq, the brand addressed the elephant in the room and introduced a new and improved look.

The General’s ad is a great example of effective crisis management:

• It addresses negative perceptions head-on, showing viewers that it's in tune with its target audience and their needs,
• It builds back credibility by emphasizing how long it’s been in business and the number of people it has helped.

Digital Strategy Examples

What makes a winning digital strategy? Let's peek behind the curtain at some of the best strategies from popular brands.

1. Fenty Beauty - Social Listening, Micro-Influencers, and Diversity 

Before the launch of Rihanna's makeup brand Fenty Beauty, there was a huge call for more diverse makeup options in the beauty industry. 

"I remember following different Black women and women of color who were makeup artists and influencers," says HubSpot staff writer and self-proclaimed social media expert Erica Santiago.

"They would often echo the same problem my friends and I encountered when trying to find makeup, which was finding foundation and colors that complemented our skin." 

When Rihanna launched Fenty Beauty in 2019, the brand consisted of 40 shades, more than most makeup brands at the time. Furthermore, the brand leveraged beauty influencers of various shades and backgrounds to promote the products. 

"It was clear the brand paid close attention to what makeup fans were saying online and what influencers people of color were following for beauty tips," Santiago recalls. "I remember seeing prominent Black makeup influencers like Jackie Aina promoting the brand on Instagram."

Fast forward five years and Fenty Beauty still collaborates with a diverse lineup of beauty micro-influencers to show the wide range of Fenty Beauty shades and colors and how they look on consumers of different backgrounds. 

What I like: Fenty Beauty uses diverse micro- and nano-influencers to show the quality of their products and connect to consumes. Micro- andnano-influencers are known to have a close-knit community of followers, and leveraging this online helps Fenty build brand awareness. 

Lesson to Learn

• Use social listening. Pay close attention to what consumers in your industry are saying online and use that to inform the strategy and vision of your digital marketing campaign.
• Find an untapped niche. "Black women and WOC were a very underserved audience in the makeup and beauty industry, and still are in many ways," Santiago says. "Fenty Beauty saw that and made a point to carve a lane with that audience and it's really helped them stand out as a brand."

2. Nike – Apps, Games & the Metaverse

Nike has impressed everyone with its digital strategies and innovative additions in recent years. First, they created apps like the Nike mobile app, SNKRS (for sneaker releases), Nike Training Club (NTC), and Nike Run Club (NRC).

These apps helped Nike sell more stuff, especially during COVID-19. NTC, for example, saw a big sales jump in China — 80% in the latest quarter.

Nike is also exploring the metaverse with a place called Nikeland on Roblox . Young people are crazy about Roblox, with over 216 million monthly active users . Nike jumped on this trend and cleverly integrated its brand into this world.

Nikeland sells digital clothes, shoes, and accessories for Roblox characters. They bought a company called RTFKT, which makes digital sneakers. People fell in love with these shoes, showing there's a big market for this stuff.

Lessons to Learn

• Stay true to yourself. Don't lose sight of your mission. Use tech to help you achieve your goals, not just to make a quick buck.
• Make it personal . Speak to people in a way that resonates with them and personalize your digital offerings.
• Follow trends. Stay vigilant and in trend with what's currently popular and appealing to make the most out of every opportunity.

3. Hinge – The Power of Disruption and Antimarketing

A popular dating app Hinge is doing something different than its competitors.

They want people to stop using their app once they find love! This is a cool change from most apps that try to keep you using them all the time, like Tinder . That said, Hinge's message is “The dating app designed to be deleted.”

Hinge uses specific prompts to help you create a meaningful profile that gets you closer to finding your soulmate, not just someone to go on a date with.

These prompts are like conversation starters that help you show your true self and find someone who connects with you on a deeper level.

For instance, here’s one of the prompts I’ve seen: “ The one thing I'd like to know about you is…”

You answer it, and those who resonate with your energy or share the same vibe will connect. Maybe one of them is “THE” person who will make you want to delete the app later. Who knows?

• Outcome-based marketing works. Focus on the desired outcome for the user rather than just downloads, purchases, or engagement.
• Disruptive marketing helps you stand out. Use strategies that challenge the status quo and stand out from the competition in unexpected ways. For instance — with guerrilla marketing, bizarre campaigns, or unconventional partnerships — the key is to disrupt the norm.
• Unique selling propositions (USP) bring in customers. Use “antimarketing” tactics in your copies and ads to sell more. Instead of being pushy, create curiosity by not seeming too eager to sell. It might sound strange, but it works.

4. Apple — UGC Hype for iPhone 13 Pro

Apple skipped the traditional route of promoting their iPhone 13 Pro's macro camera with branded content. Instead, they launched a viral social media campaign called "Shot on iPhone Challenge ."

This clever content marketing strategy relied on UGC.

iPhone users were encouraged to share their best macro photos with specific hashtags #ShotoniPhone and #iPhonemacrochallenge.

To make things even sweeter, Apple ran a contest where people submitted their best close-up photos. Winners had a chance to be featured on Apple’s official channels and potentially in future marketing ads. (What a sound tactic!)

This got users excited and gave Apple great marketing material from their creative customers.

Outdoor equipment brand Deuter applies the same tactic to draw attention to its Instagram page .

• Free marketing can be effective. Motivate users to create exciting content about your product, saving money on ad creation.
• User trust is a must for UGC. Real people's photos (and especially Reels) resonate more than staged ads, building trust in the brand.
• Contests create buzz. Host contests to create excitement and encourage spreading the word about your brand.
• Unique hashtags grab attention. Create original hashtags to go viral and inspire people to use them.

5. Spotify Wrapped — Turning Data into Engagement

Spotify Wrapped is a year-end summary of your most-listened songs and podcasts. And it’s a content marketing masterpiece.

Wrapped transforms user data on music habits (top artists, songs, genres, listening time) into colorful and informative visuals.

Spotify leverages data to spark self-reflection, and that’s the best part of this strategy.

In fact, as described by Spotify's head of marketing , Wrapped creates a FOMO effect among users. It's simple — everyone wants their Wrapped to have something interesting to discuss and compare by the end of the year.

Wrapped's success shows how user data can become a fun, shareable tool that strengthens brand loyalty.

• Make data engaging. Don't bore your audience with raw numbers. Transform data into visuals, quizzes, or interactive experiences that are fun and informative.
• Personalization is still king. People crave personal experiences. Tailor content, reports, or recommendations based on user data to build a unique connection with each customer.
• Spark conversations. Use data to create content that inspires users to share and discuss it with others. This can be insights about their habits, comparisons with others, or even predictions based on their data.
• FOMO works. Create a sense of urgency or exclusivity around your data-driven experiences.

6. Myprotein — Influencer Collaborations & Promo Incentives

The health and fitness industry was thriving, and Myprotein wanted to stand out. However, they faced a challenge — athletes often stick with trusted protein brands.

To get their name out there, Myprotein teamed up with famous fitness stars like Bella Rahbek to create content that would appeal to her followers.

They even offered special discounts and bundles to people who followed them online. With catchy hashtags and coupon codes, Myprotein made it super easy for people to try their stuff.

Apparently, it worked!

And it still works — ambassador and affiliate programs are their go-to methods that drive sales.

• Collaborate with influencers. Collaborate with micro and big influencers and reach their audience.
• Engage on social media. Connect with your audience and foster a community around your brand.
• Offer promotions. Attract new customers with discounts & deals to sample your products.
• Foster loyalty. Use ambassador and affiliate programs to build lasting relationships with customers.

Building My Own Strategy

Want to see how a digital strategy works in action? Let‘s build one together for my fictional brand, Charmaloo. This step-by-step process will show you how I’m planning to take my idea from concept to online success.

Crafting the Brand Identity

I want a fun, energetic brand that makes people smile. So, I took my artistic skills online and started designing custom clothes.

Each piece is unique, made just for the customer, with whatever designs they want — pictures of loved ones, pets, funny sayings, love quotes, anything.

That‘s how I came up with the name Charmaloo; it’s short and catchy and combines “charismatic” with “loo” for a playful feel.

Defining My Audience

After the idea took shape, I defined my target audience, which comprises two main groups:

• Individuals who seek unique clothing not found in mainstream stores.
• People looking for heartfelt, customized gifts for loved ones.

At this point, I needed to find where my potential customers hang out the most.

Choosing the Right Social Media Platform

To show off Charmaloo's fun and custom style, I knew Instagram was the perfect place to start.

I made my page super colorful and happy, just like my brand. It grabs people's attention immediately and shows how much fun and creative Charmaloo can be.

Creating Mockups with Canva

Starting a new business is pricey, and, unfortunately, fancy photos were out of reach. That's where Canva came in and saved me.

With Canva's mockups, I could put my designs on all sorts of clothes using models that looked real. This saved me a ton of money and is amazing for startups and anyone offering print-on-demand services.

Building Community

I knew there were people out there looking for unique gift ideas, so I started joining Facebook groups where people asked for suggestions. This was a great way to organically promote Charmaloo.

By offering personalized artwork on apparel as a special and creative gifting option, I can connect with potential customers and raise awareness for my brand.

Collaboration with Influencers

Next on my agenda is partnering with mom influencers. I‘ll be reaching out to them to promote my special offer: kids’ drawings printed on t-shirts.

Initially, I'll focus on offering gifted collaborations to build relationships with micro-influencers who might be more receptive to this type of partnership. As Charmaloo grows, I can explore incorporating paid collaborations as well.

To create adorable content for my Instagram page, I'll also be gifting matching mommy-and-me sets.

Collaboration with UGC Creators

A collaboration with UGC creators is inevitable, so I’ll send a sweatshirt to a couple.

The boyfriend will film his girlfriend's reaction when he gives her the “gift.” This genuine moment will showcase the emotional connection to my products and create authentic content.

I’ll do the same with UGC creators who play the role of best friends to get more great content for my feed and reels. This will inspire more friends to do the same and help me reach a larger audience.

Storytelling, Not Just Selling

I told myself, “Charmaloo must be more than just clothes. It must connect with my audience. They need to enjoy my site and have fun here so they can transition from casual browsers to loyal customers.”

That's why I started incorporating inspirational quotes into my feed. The quotes make Charmaloo feel more personal and help people remember the brand.

To make the best of the Charmaloo, here are the future strategy plans for it:

• Launch a website. I'll finally have a place online where customers can personalize and buy their items quickly through the automated system.
• Expand on more SM platforms. I'll be on TikTok and Facebook to reach more customers.
• Get started with email marketing . Engaging email campaigns will keep customers up-to-date on new designs, promotions, and inspiring stories.
• Start an affiliate program. I'll create a program for affiliates who’ll spread the word about Charmaloo and get rewarded for that.
• Paid ads. While my main focus will be on organic growth and community building, I'll also run occasional paid ads to reach a broader audience.

Grow Better With Marketing Strategies That Improve Your Digital Presence

Your strategy document will be very individual to your business, which is why it's almost impossible for us to create a one-size-fits-all digital marketing strategy template.

Remember, the purpose of your strategy document is to map out the actions you'll take to achieve your goal over a period of time. As long as it communicates that, you’ve nailed the basics of creating a digital strategy.

If you're eager to build a truly effective strategy to help grow your business, check out our free collection of content marketing templates below.

Editor's note: This post was originally published in October 2019 and has been updated for comprehensiveness.

Free Marketing Plan Template

• Pre-Sectioned Template
• Completely Customizable
• Example Prompts
• Professionally Designed

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More From Forbes

9 chatgpt prompts to start your own business.

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9 ChatGPT prompts to start your own business

Starting a business is exciting, but it's not easy. It can also be risky. Of the 50 million startups created every year across the world, approximately 30% of new businesses fail within the first three years, and about 50% don't make it past the five-year mark.

Even more shocking statistics include: only 40% of startups actually turn a profit . The remaining 60% either break even or continue to lose money. 21% of startups fail because of poor timing. On top of that, the chances don’t look good for first-time entrepreneurs, who have lower success rates ( only 18% ) compared to those with previous experience.

More top reasons for failure include lack of market need, running out of cash, and not having the right team. Poor planning is often at the root of these issues. 16% of startups fail because they don’t have a clear business plan.

When the odds are stacked against you, you just can’t wing it. Plan for success. ChatGPT can help.

ChatGPT prompts for aspiring entrepreneurs

Avoid every pitfall by using these prompts in ChatGPT to start your planning process and keep going in the right direction. When you mitigate the biggest failure risks, you dramatically improve your chances of success.

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For best results, provide specific details about your business idea and industry to get tailored advice. Take these prompts one by one and keep thinking until you have made your plan.

Here are the prompts:

• "Acting as a business coach for startups, tell me what methods I can use to validate market demand for my business idea before investing significant time and resources? [Add details of your business idea if you have one]"
• "Help me create a detailed financial plan to ensure I don't run out of cash in the early stages of my business. Ask questions until you have the required information."
• "What strategies can I use to build a strong, diverse team that compliments my skills and supports the business's growth?"
• "How can I develop a unique value proposition that sets my business apart from competitors in the market? Here’s more information about my offering: [Describe features of your business, product or service.]"
• "What are some effective ways to gather and act on customer feedback to ensure my product or service meets market needs?"
• "How can I create a realistic timeline and milestones for my business to track progress and avoid premature scaling?"
• "What are some common pitfalls first-time entrepreneurs face in the [your area or industry] niche, and how can I prepare for them?"
• "What are some key performance indicators I should track to measure the health and growth of my business?"
• "How can I build a strong network of mentors, advisors, and industry contacts to support my business journey?"

Launch your business: ChatGPT prompts for first-time success

These prompts are just the beginning. Use them to start a conversation with ChatGPT about your business idea. The LLM can provide insights, suggest resources, and ask questions that help you think through different aspects of your plan.

Get help with your research, create your concept and offer, and know everything about your audience and actions before you sink cash and time into something that won’t work.

Don’t miss anything, don’t be caught out, and don’t become a statistic. With careful planning and the right tools, you can set your new business up for success. We’re counting on you.

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The critical role of bank marketing in driving revenue growth

To a partner with lines of business to grow revenue. This evolution has been evident for years, but gained momentum during the pandemic and has become more essential as interest rates have squeezed industry profits.

Why marketing is more important now

Leading financial companies have known for years that marketing is an investment that can drive new accounts and customers. However, most financial institutions have traditionally viewed marketing as an expense to be managed, and in difficult economic times like these, minimized. However, recent changes in customer behavior and technology have elevated the visibility and importance of the marketing function.

First, executives have realized that having a strong brand can help differentiate an organization on criteria other than rate and price. This allows an institution to attract customers more profitably and expand its margin.

Second, the pandemic and the temporary shuttering of branches highlighted the importance of digital channels in converting sales and customers. Marketing is required to drive prospects to the website, then an effective account opening system converts them to customers. These two functions augment, and in some cases, replace sales efforts typically managed within the branch.

Finally, new technologies such as digital media, website analytics, marketing automation, and CRM allow for much more effective correlation, or ‘attribution’ of sales to specific marketing activities. This achieves the ‘holy grail’ of linking marketing activities to sales results, and allows executives to establish measurable and predictable flows of deposits, loans and new customers, essentially creating a ‘lever’ that can be scaled up or down, depending upon the growth goals of the organization.

These three changes have transformed marketing from an expense to be minimized to an investment to be optimized. This point is substantiated by the fact that the larger and more sophisticated the organization, the larger their marketing budget. In Capital Performance Group’s recent analysis of the size of 2023 bank marketing budgets, for banks under $50 billion in total assets, marketing expenses ranged from 0.06 to 0.08 percent of total assets, while banks over $50 billion spent 0.11 percent on marketing, on average.

How marketing Is changing

Historically, bank marketing focused on a variety of communication activities, event and sponsorship management, and charitable contributions. It was a support function to the entire organization and did not have a strategic role to play. Interestingly, this is quite different from marketing’s role in organizations outside of banking, where marketing often plays a larger role in customer segmentation, product and value proposition development, pricing, new customer acquisition and existing customer engagement.

However, to capitalize on the changes outlined above, bank marketing functions have begun to resemble more closely those found in other industries. Those focus areas can be characterized into four ‘buckets’:

• Customer acquisition and lead generation. Since the pandemic, our industry has learned that marketing has a larger role to play in generating sales leads, and in some cases, closing the sale exclusively through digital channels. This requires a new kind of marketing talent that understands the buyers’ journey, the sales conversion funnel, and the math behind generating a new customer at an acceptable cost (Customer Acquisition Cost or CAC).
• Segmentation and targeting. In order to perform acquisition well, marketing must understand who the bank wants as a customer. The more precisely this is defined, the more tailored the product and offer can be. And the more relevant and motivating that offer, the more customers are created. Similarly, if the audience is well defined, a media program can be created to reach those specific people, and not others. This potentially accomplishes three things: drives up your response rate; reduces your media cost; and allows you to exclude your current customers, reducing repricing risk.
• Cross-selling and upselling. Bankers have known for years that it is a lot easier and cheaper to sell an additional product to an existing customer than to a new one. Marketing’s recent contribution is to partner with sales teams, harnessing data analytics to refine the targeting based on expected need and propensity to buy. As an example, it can be straightforward to understand which of your existing customers are likely to have deposits elsewhere. Providing this type of insight to your front line can dramatically improve their productivity, and their results.
• Data analytics and measurement. The foundation of success of marketing’s new role is its ability to use data to craft smarter campaigns, and to effectively measure the impact of those campaigns. Whether data analytics resides in the marketing department or not, marketers need to use data for several critical functions: selecting the right target audience; choosing the right media to reach the audience; measuring engagement and activity through tools such as Google Analytics; and correlating marketing activities with online and branch sales results. One of the hallmarks of ‘new school’ marketing functions is their ability to track and report the results of their campaigns in a way that makes sense to senior management, holding campaigns and initiatives accountable to achieve ROI and performance goals.

A real-life example can illustrate how these four enhancements can make a real difference. Growing deposits cost effectively is a goal shared by many institutions. Marketers are performing analytics on the bank’s current customer base (both consumer and business) to understand who are the institution’s ‘best deposit customers.’ Armed with this insight, the marketing team can look for other customers who share those characteristics but don’t have large deposits. There is a high probability those customers have large deposits elsewhere. This insight also provides valuable input when targeting prospects. In fact, several of our bank clients have identified the specific households and businesses they would like to bank in their footprint and created very targeted marketing programs directed at those prospects. Finally, marketing works alongside the sales teams within relevant lines of business to coordinate activities and frequently review results. This enables testing and optimization of both the marketing and sales activities, leading to greater success.

Growing your customer base strategically

An important function of banks is meeting the financial needs of their entire communities, and marketing programs need to be in place to reach this broad base of consumers. However, that goal does not preclude the institution from being strategic and selective about what its ideal customer looks like and having specific marketing programs to achieve that objective. These two programs sit side by side to meet the needs of the entire community.

For example, many community banks find themselves with a customer base significantly older than the average age of consumers in their markets. Thinking about long-term viability, this requires a strategic decision to attract younger consumers to the institution, whose financial needs will grow over the coming decades.

Each consumer or business segment has vastly different financial needs, behaviors, and ‘lead product’ opportunities (those products they are willing to switch from their current provider to buy). In some cases, those are deposits or checking accounts; in other cases, certain types of loans. Marketing can play a critical role in bringing this customer insight to the table, making sure the right lead product is selected, the right key product feature is highlighted which that specific segment finds valuable, and then finding the right media to reach those people.

CPG has found that getting this combination right can improve financial results by at least 50%, and often several multiples of that. Even more than that, it can restructure your customer base to provide revenue streams far into the future. That’s the power of ‘new marketing.’

Supercharging your marketing for growth

There is a compelling case for institutions to expand their marketing function beyond communications, partnering with lines of business to fuel revenue growth. The results are proven, the roadmap is clear; and other banks have blazed the trail for your institution to follow. A five-step action plan is outlined below.

1. Build the interdisciplinary team. Getting marketing and sales on the same page contributes to a big portion of the increased performance. Placing them both on a Customer Growth team, clarifying roles, aligning goals and communicating frequently is the first step to enhancing marketing’s impact.

2. Design the campaign together. The customer growth team (marketing and the line of business sales team) agree on the goal; the target customer; the compelling product, offer and messaging; the marketing program; and the sales tools necessary for success.

3. Establish tracking and reporting. Team reporting and executive dashboards are essential, and rapid communication between the sales and marketing teams needs to be established. In short, there needs to be transparency between marketing activities and sales results. Otherwise, the entire process breaks down. Marketing and sales roles need to be clarified and enforced to achieve this visibility.

4. Select the right partners. Growth marketing requires an analytical and informed approach which many legacy direct mail and advertising agencies do not have. Make sure your partners are thinking through emerging trends and considerations in hyper-specific IP-address targeting, programmatic media buying, cookie-less targeting, and real-time reporting with an emphasis on business results.

5. Align your strategic priorities. Select an objective that is essential to your institution’s success such as growing deposits or attracting a new customer segment. Start with a moderate budget, but be prepared to increase it as results roll in and acceptable ROI is achieved.

Marketing is making a real difference to banks’ ability to rapidly grow customers and business. The time is now to deploy these proven approaches, harnessing marketing to supercharge your organization’s revenue growth.

Mark Gibson  is the marketing practice leader at  Capital Performance Group , a strategic consulting firm that assists banks in improving the return on their marketing investment. He can also be reached on  LinkedIn .

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Experience new growth possibilities with Microsoft Advertising today >

Unwrap growth this holiday season with Microsoft Advertising

Bertram welink.

The festive season is fast approaching, and it's the perfect time to start planning your holiday advertising campaigns. To help you navigate this crucial period, we've created  Your Holiday Season Marketing Playbook 2024 . This playbook is packed with insights and tips to make your advertising campaigns more successful. Here’s a sneak peek at some of the key insights you’ll find inside:

• 2.6x more site visits
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• Insight #2: Consumers are still price conscious; search is their compass. With inflation still high, consumers are using search to find the best deals. Research and deal-seeking are the twin pillars guiding holiday shoppers. Leveraging multimedia ads can help your brand stand out and attract these deal-seeking consumers.
• Insight #3: People gift friends and family first. Then, it’s self-gifting joy. More people are buying gifts for themselves, with accessories, self-care products, and trending apparel topping the self-gift list. This trend is particularly strong among Gen Z and Millennials.
• Insight #4: Gifters love discounts, but that’s not all that matters. While discounts are important, consumers are also placing significant importance on values-based gifts. Sustainable, eco-friendly, and cause-oriented presents are on the rise, and brands that align with these values are more likely to attract consumers.

And with Microsoft Advertising, you’ll have access to the most unique set of audiences and ad experiences in the industry this holiday season. The Microsoft Advertising ecosystem gives you access to 1 billion users in 187 markets and provides a valuable, growing audience with greater purchasing power than the average internet user and is 15% more likely to spend online.

These are just a few of the insights you'll find in our playbook. Download Your Holiday Season Marketing Playbook 2024  to get the full picture and start planning your most successful holiday season yet.

Ready to unwrap growth? Get in touch with your Microsoft Advertising representative or schedule a consultation with our team of experts today. And don’t forget to check out our holiday season resources .

Happy (festive) holidays and happy advertising!

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