education and training

Location:          Building D Phone:             318-678-6015

Blaine Brun, B.S., Project Director, Louisiana Cyber Education Center Kathy Dewitt, A.S., Program Coordinator Sandra Harvey, M.H.S., C.W.D., Associate Vice Chancellor, Workforce Solutions Casey Harvill, M.A., Program Manager Mary Ann Heim, Administrative Assistant III  Natosha Johnson, M.B.A., Program Director, BPCC@NSU Jennifer Lawrence, Ed.D., C.W.D., Vice Chancellor, External Affairs and Chief of Staff Zabrina Mack, B.S., Healthcare Sector Manager Gordon Marshall, M.A., Project Director, LED/Center for Advanced Manufacturing and Engineering Technology (CAMET) Grant Cheryl Wieser, M.A., Director, BPCC Testing Centers Debbie Woods, Administrative Assistant III Shelli Ulrich, B.S., Director, College Transition Programs VISION: The vision of Workforce Solutions is a community energized and prepared for workforce and personal development, growth, and opportunity.

MISSION: The mission of Workforce Solutions is to provide excellence and innovation in talent development to benefit individuals, employers, and citizens of our region by delivering customized, relevant education and training, offering high-stakes test services, and enhancing access to employability and opportunities for career advancement.

Workforce Solutions offers the following programs and services:

Customized Training for Employers

Incumbent worker training program.

• Professional Development and Job Training
• Computer Training
• Personal Enrichment (Leisure/Recreational)
• Barksdale Air Force Base National Test Center
• Credit By Examination (CLEP and DSST)

High School Equivalency Test (HiSET)

• I-9 Verifications
• Industry-Based Certifications and Licensure Exams
• Information Technology Certifications
• National Career Readiness Certificate

National Paper-Based and Digital Exams

Proctoring services.

• ServSafe Food Protection Manager Certification ( Exam Only )

Workforce Testing

• WorkKeys ( including WorkKeys for PTA )

Certifications, License, and Exam Preparations

• Online Programs
• Program for Successful Employment (PSE)

Registration

All Individuals must complete a Non-credit Application: https://apply.lctcs.edu/Home/NonCredit?college=BPCC

A ninety percent (90%) refund is granted if the request is made three days prior to the beginning of the class. Refunds are not granted on the day a class begins or after it begins. Full refunds are processed when a class is canceled by BPCC.

Books and Supplies

Book lists and supply lists are provided at registration. Books and/or supplies may be purchased at the BPCC bookstore, local vendors, or instructors as indicted on the lists provided.

Parking Permits

Special BPCC parking permits are given to those who register for a non-credit class.

Continuing Education Units

One (1.0) CEU is awarded for every ten (10) contact hours of instruction or training.

Instructors

Instructors for non-credit classes are subject matter experts in the content area that they teach. Instructors must complete an application, provide a résumé, copies of credentials, submit a course proposal and outline for each course.

Bossier Parish Community College provides businesses with customized workforce training. Options include:

• Computer Software Applications: MS Word, Excel, PowerPoint, Outlook, Access, QuickBooks, Adobe Creative Suites, AutoCAD
• Command Spanish: For businesses with Spanish speaking employees and clientele. Learner-friendly workshops are customizable for any industry and require no prior knowledge of Spanish.
• Customer Service Excellence: Customizable for any industry, from frontline representatives to management
• Human Resources Training for Small Businesses: Dos and don’ts of hiring and terminations, job descriptions, developing policy and procedure manuals, employee relations and retention, performance management, employment law basics
• Leadership and Management: Leadership, Performance Management, Delegating, Teambuilding and Communication Skills using Personality and Behavior Profile Systems as a foundation, Influential and Situational Leadership, Functions of Management, Conflict and Stress Resolution
• Lean: Lean is ideal for healthcare, finance, manufacturing, government, or any other type of service or product based industry. Lean concepts and tools include Value, Value Stream, Waste, Equipment Reliability, Continuous flow, Pull production, Continuous improvement, Involvement of people, 5-S, Value Stream Mapping, Quality at the Source, Workplace Organization, TPM, Visual Management, Set-up Reduction, One Piece Flow, Cellular Manufacturing, Standardized Work, Work Balancing, Point of Use Systems, Kanban and Kaizen.
• Safety: HAZWOPER (8, 24, 40), OSHA 10/30 Hour for General Industry and Construction, Fall Protection, Hazard Communication, Electrical Safety, Lock-Out/Tag-Out, PPE Compliance, Confined Space Awareness, Scaffold Safety, Hazardous Communication and Recognition, Hazardous Waste Awareness, Incident Investigation, Emergency Procedures, Trench Safety, Sit-Down and Extended Reach Forklift, Skid Steer Loader, Aerial Lift, Access to Medical Records , American Petroleum Industry Recommended Practice 2D, Crane Operations and Rigging, Medic First Aid, Beginner’s Well Control Practices, H2S Safety and Respiratory Protection, Intro to Upstream Oil and Gas Exploration and Production Operations, Intro to Field Processing of Oil and Gas, Water Survival Skills, Equipment and Techniques
• Sales and Marketing: Sales and Marketing fundamentals and strategies, enhanced sales skills

Workforce Solutions offers grant writing and management services for Louisiana’s Incumbent Worker Training Program.

The Incumbent Worker Training Program (IWTP) provides qualifying employers with grant funding to train their workforce. The Incumbent Worker Training Program (IWTP), a partnership between the Louisiana Workforce Commission, business and industry and training providers, benefits business and industry by assisting in the skill development of existing employees and thereby increasing employee productivity and growth of the company.

Funding comes from the interest earned on overpayment of federal unemployment insurance and is returned to the employers who pay into the system.

Improvements through training result in:

• Creation of new jobs,
• Retention of jobs that otherwise may have been eliminated, and
• Increase in wages for trained employees.

Who is eligible for IWTP Funds?

• Any business who has operated in Louisiana AND contributed to the state’s Unemployment Insurance System for at least 3 years
• Employers with at least 15 employees to be trained OR could join with other employees in a consortium for similar training
• Employers who exhibit a long-range commitment to employee training

Find out more at www.laworks.net OR call BPCC’s Workforce Solutions at 318-678-6105.

Non-credit Courses

Non-credit courses include professional development and job skills training, certification and license prep courses, and computer training. The Division also offers a wide variety of online classes with partners Ed2Go, The Income Tax School, and other online training providers.

* Non-credit classes are offered in spring, fall and summer semesters:

• Personal Enrichment
• Customized training

Non-credit programs that may be completed 100% online:

• Accounting and Income Tax in partnership with The Income Tax School
• More than 350 courses available
• Instructor facilitated
• Two lessons a week for six weeks via Internet (most courses)
• Courses begin monthly
• Tutorials and discussion groups
• Certificate of completion
• Certification prep programs
• Ed-2-Go also includes entry-level career training programs in one-semester; self-paced formats with open enrollment. Fees, books and training materials are included.
• Certificate Programs
• Computers for Beginners and Software Applications
• Professional Development

BPCC@NSU Program

OFFICE LOCATION: Northwestern State University, Kyser, Hall Room 114 PHONE: 318-357-5399 PROGRAM DIRECTOR: Natosha Johnson, MBA Email: [email protected] or [email protected]

Mission Statement The mission of BPCC@NSU is to provide community college courses to the students of North Central Louisiana and surrounding areas who do not directly admit to a Louisiana university from high school and to prepare these students for successful admissions to a four-year institution of their choice. Program Requirements:

• Immunization record and/or exemption form
• Proof of selective service registration
• (male ages 18-25 only)
• After completing BPCC@NSU program, students can choose to continue education at NSU, continue education at BPCC in Bossier City, or continue education at another community college or four-year institution.
• BPCC@NSU students are required to complete developmental courses with a C or higher grade, and complete 18 college credit hours including English 101 and Math 102 with a 2.0 average. (excluding developmental grades)
• BPCC@NSU courses are taught on the Natchitoches campus with some online courses required.

Certified Nurse Assistant

The CNA program prepares individuals to work with long-term care patients, such as those in nursing homes and those receiving home healthcare. The program provides approximately 170 hours of instruction, including medical terminology, healthcare safety, patient care lecture, patient care studies and clinicals.

Upon successful completion of the program, the student will receive a certificate of completion and be recognized as a Certified Nurse Assistant in the state of Louisiana. The student must complete all coursework with a grade of “C” and score at least 70% on the final exam to successfully complete the program. Textbooks are required.

Students completing the Certified Nursing Assistant (CNA) program at Bossier Parish Community College may take challenge exams for ALHT 109    and/or BLGY 110   . If students successfully complete the challenge exams, they will not be required to enroll in ALHT 109    and/or BLGY 110    to earn the Technical Competency Area in ECG/Telemetry Technician.

Admission Requirements:

• High school diploma, Louisiana High School Equivalency , or pass a proficiency exam
• Required immunizations
• Proof of health insurance
• Physical examination
• Application to the program
• Background check is required for enrollment

Certified Professional Coder (AAPC)

Students will review coding guidelines for ICD-10-CM, CPT and HCPCS, medical terminology, anatomy reimbursement issues and test taking tips. This is a fast-paced course designed to help the student pass the AAPC Certified Professional Coder (outpatient) certification exam. Prerequisites: Prior medical coding coursework OR at least 2 years medical coding experience. Course textbook is included in tuition, professional coding books, AAPC membership and exam fees are not included. Textbook and/or supplies required. Exam will be held at the completion of the course.

Commerical Vehicle Operations (CVO)

BPCC has partnered with Northwest Louisiana Technical Community College (NLTCC) to offer this 240-hour (80 hours of lecture/160 hours of lab) course prepares the learner for the knowledge exam and the three portions of the skills test to obtain a Commercial Driver’s License (CDL). The first 2 week of this course is conducted at BPCC’s campus and the remaining time will be on the road and on NLTCC’s Minden campus in a truck. Enrollment in the course is contingent upon clearance of health and safety checks and participants must also obtaining a Commercial Learner’s Permit (CLP). CDL exam is included in the cost of the course. DOT physical, DOT drug screen, background check, and CLP application fee are not included in cost of course. Upon completion of the course and passing of both parts of the CDL exam, the learner must apply with the State Office of Motor Vehicles to obtain the CDL. 

Food Safety Certification

The Louisiana Office of Public Health, Sanitarian Services, has approved BPCC as a provider for the Food Safety Certification course. The course covers safe food handling techniques, prevention of food borne illnesses, sanitary facilities and equipment, reducing liability, training and supervision of employees. Participants must pass a written exam before applying with the State for the Food Safety Certificate, which must be displayed in the food service establishment and renewed every five years.

NCCER (National Center for Construction Education and Research)

NCCER (National Center for Construction Education and Research) Craft Training is offered at BPCC. NCCER is a nationally recognized, standardized craft skill training program that provides students with industry-recognized credentials and national portability of skills.

NCCER Carpentry: Level 1 Carpentry Fundamentals Level 1 Modules include Orientation to the Trade, Building Materials, Fasteners, and Adhesives, Hand and Power Tools, Introduction to Construction Drawings, Specifications, and Layout, Floor Systems, Wall Systems, Ceiling Joist and Roof Framing, Basic Stair Layout, and Introduction to Building Envelope Systems.

NCCER Carpentry: Level 2 Carpentry Level 2 Modules include Commercial Drawings, Roofing Applications, Thermal and Moisture Protection, Exterior Finishing, Cold-Formed Steel Framing, Drywall Installation, Drywall Finishing, Doors and Door Hardware, Suspended Ceilings, Window, Door, Floor and Ceiling Trim, Cabinet Installation and Cabinet Fabrication.

Notary Public Exam Preparation

This course, open to registered Louisiana voters, prepares one to take the state Notary Public examination.

OSHA 10 and 30 Hour Certification Construction and General Industry

Paralegal Certificate Program

The Paralegal Online Training Program will prepare you for success in this growing career field. You’ll learn about the American legal system, how to conduct legal research and legal interviews, how to perform legal analyses, and more. Your training will prepare you to become a legal secretary or paralegal and to take the certification exam. All materials are included! This online career training program is offered in partnership between BPCC, Ed2Go/Gatlin Education and the National Association of Legal Assistants (NALA) Campus. Tuition includes free access to the seven preparatory exam courses offered at NALA Campus. Regardless of whether or not you’re eligible for certification or plan to take the exam, the NALA Campus preparatory courses are a value-added addition to your paralegal education. Register online at www.gatlineducation.com/bpcc/business.htm

Real Estate Pre-Licensing Education

This 90-hour pre-licensing program is approved by the Louisiana Real Estate Commission (Cert. No. 0220) and is a prerequisite for the State License Examination. The requirements for a real estate salesperson license in Louisiana are: you must be at least 18 years of age, possess a high school diploma or Louisiana High School Equivalency , successfully complete 90-hours of approved education courses, pass the real estate salesperson licensing exam and be sponsored by a licensed Louisiana real estate broker and provide Errors and Omissions Insurance prior to license issuance.

Private Investigator License Prep

The 40-hour private investigation training is offered with approval from the Louisiana State Board of Private Investigator Examiners. The training prepares one to take the state private investigator exam, which BPCC offers through the State Board at the completion of training. One must complete the training, pass the exam, and be employed by a licensed agency to obtain a private investigator license.

BPCC Testing Center

BPCC Location Building D-203

Barksdale Air Force Base Location Education Building Room 101

Phone: 318-678-6002 Email: [email protected]

Eddy Presley, Testing Coordinator  Cheryl Wieser, Director

BPCC’s Testing Center is a high-stakes testing center that provides services for the workforce, BPCC students, students attending other colleges, individuals earning their high school equivalency test (HiSET), and members of the military. Test services include HiSET (Louisiana’s High School Equivalency Test), industry-based certifications and licensure exams, information technology certifications, I-9 verifications, credit by examination, distance education exam proctoring, and delivery of national paper-based exams.

An exam delivery fee is charged and an appointment is required for all services. For many tests, registration is through BPCC’s online registration. To schedule an appointment for these tests, go to  www.bpcc.edu ,  click Community, click Testing Center, then follow the instructions to schedule an appointment for the various tests that are offered. Appointments should be cancelled or rescheduled at least 24 hours in advance. For some tests, registration is completed and fees paid at websites provided by testing companies such as Pearson VUE, Castle/Scantron, ParaPro, and Performance Assessment Network (PAN/PSI). Find more information, email [email protected] or call 318-678-6002. Be sure to follow all instructions in the Acknowledgements section of online registration system and the instructions provided by the various testing companies.

BPCC Barksdale Air Force Base National Test Center

BPCC’s BAFB National Test Center delivers DANTES-funded CLEP and DSST exams to eligible members of the military, self-pay CLEP and DSST exams to military dependents and others with Base access, and delivery of CLEP and DSST exams to veterans and others eligible for reimbursement. Distance education exam proctoring and WorkKeys assessments are also available in the National Test Center. To register online for a DANTES-funded or self-pay CLEP or DSST exam, or to schedule a distance education proctoring exam appointment or WorkKeys assessments, go to www.bpcc.edu , click Community, click Testing Center, then follow the instructions to schedule a CLEP, DSST, Distance Education Proctoring or WorkKeys appointment. For more information email [email protected] or call 318-678-6002. Be sure to follow all instructions in the Acknowledgements section of online registration system and all instructions provided by the various testing companies.

The National Test Center is an authorized Pearson VUE Test Center. To register, go to www.pearsonvue.com/military .

HiSET is Louisiana’s high school equivalency test. It replaced the paper-based GED on January 1, 2014. At least eleven states use the HiSET exam as a high school equivalency credential. BPCC’s College Transition Program offers free classes for those who are interested in attending classes to prepare for the HiSET. For more information about HiSET classes, call 318-678-6326.

There is a paper-based version of HiSET, and there is also a computer-based version of HiSET. For more information about Louisiana’s requirements to take the HiSET exam, or to schedule an exam, contact  www.hiset.ets.org or call 1-855-694-4738 for assistance. There are special requirements for testers under the age of 19. Be sure to read all information provided to make sure you understand age requirements, identification requirements, and other procedures that must be followed.  If you don’t bring the correct identification or the authorization form (required for testers under age 19), you will not be allowed to test..

Through contracts with various testing companies, BPCC’s Testing Center delivers many national industry-based certification and licensure exams. Appointments are generally made through the individual testing company. For more information, contact the BPCC Testing Center.

• Castle/Scantron
• Certification Partners
• I-9 Verifications (PAN/PSI)
• Louisiana State Licensing Board for Contractors
• Manufacturing Skills Standards Council
• NOCTI Business Solutions
• Pearson VUE
• Performance Assessment Network (PAN/PSI)
• North American Process Technology Alliance
• ServSafe Food Safety Manager Certification (Test Only)

Credit by Examination

Earning credit for the knowledge you’ve gained through work or military experience, independent study, or other sources is a fast and inexpensive way for many students to complete their college degree. BPCC’s Testing Center offers credit by examination exams to BPCC students, the general public, high school students and members of the military who are eligible for DANTES-funded testing.

BPCC’s Testing Center offers many exams that are accepted at BPCC for college credit. Exams and test services include Internet and Computing Core (IC3), Microsoft Office Specialist, CompTIA, College-Level Examination Program (CLEP), DANTES Subject Standardized Test (DSST), Microsoft, Cisco, EC Council, Java, and Manufacturing Skills Standards Council, Nocti Business Solutions, and others. For complete information about credit by examination options, BPCC students should review the Prior Learning Assessment Matrix.

As a member of the Consortium of College Testing Centers (CCTC), BPCC’s Testing Center provides proctoring services for non-BPCC students according to the standards set by the National College Testing Association. We monitor testers by manual observation and through multi-camera Audio/Visual recording. Let us know if you need the following:

• Proctoring for distance education exam
• Proctoring for professional licensure and certification exams for individuals or groups
• Off-campus proctoring for groups

Appointments are necessary. Students are responsible for following all instructions given by their instructor and by the BPCC’s Testing Center. A non-refundable proctor fee payable to BPCC is charged depending on the length of the proctored exam. The cost of a two-hour exam is $30. To ensure that BPCC’s Testing Center can deliver your exam within your testing window, contact the Testing Center as soon as you know that you need to schedule a proctoring appointment and discuss your proctoring needs. To ensure that your exam has arrived, contact the Testing Center at least 24 hours before your scheduled appointment to confirm that your exam has arrived.

To register online go to www.bpcc.edu , Click Community, click Testing Center, then follow the instructions to schedule a Distance Education Proctoring exam.

The Student Exam Center located in Building E Room 121 is available for BPCC students who need to have an exam proctored.  The phone number is 318-678-6346.

BPCC’s Testing Center delivers national paper-based exams and digital exams on fixed test dates that are scheduled throughout the year. Information about the Law School Admission Test is found at www.lsac.org , and information about the Graduate Record Examination Subject Tests is found at www.ets.org/gre .  

Louisiana Cyber Education Center (LACEC)

Blaine Brun, Project Director

Phone:      (318) 678-6531

Email:         [email protected]

                   [email protected]

The Louisiana Cyber Education Center (LACEC) was designated in May 2019 by Governor John Bel Edwards to be housed at BPCC and is supported by state grant funding. BPCC holds several designations for cybersecurity training including: National Center of Academic Excellence in Information Assurance 2-Year Education and Louisiana Center of Workforce Excellence in Cyber Technology. Additionally, the curriculum at BPCC is bolstered by academic designations as a Cisco Academy, CompTIA Academy, and Microsoft IT Academy. Members of the BPCC Faculty are considered experts in the field and serve on committees like the Committee on National Security Systems. BPCC’s reputation in the cybersecurity field and mission to provide “innovative, accessible, and caring learning environments that advance educational goals, cultivate community partnerships, and strengthen the regional economy” positions the college to address this need in Louisiana. While BPCC has been focused on developing cybersecurity training programs since 2008, the cybersecurity need in Louisiana continues to grow at an exponential rate.

The LACEC provides in-person, online, noncredit and industry driven training statewide. Offerings include a range of cyber technology literacy classes for those non-technical professionals to advanced, hands-on simulation-labs, and a cyber-range environment for those interested in cyber technology careers. Our customized/trailer made bootcamps include a wide range of information technology concepts, including hardware components/support, operating systems, software support, network connectivity, programming, and security principles.  This provides marketable work skills for trainees or a conduit to expand skill sets needed to grow the workforce in northwest Louisiana.

Program for Successful Employment

Location      D-110

Bobbie Brown, Transition Specialist Wardena Jenkins, Transition Coordinator Karen Ward, Administrative Coordinator III  

Through the Program for Successful Employment (PSE), Bossier Parish Community College offers vocational training for people with Significant Disabilities. While targeting student strengths and interests, PSE provides flexible and innovative instruction in the essential and technical skills needed to obtain and maintain employment. Our students are willing to learn and able to work!

Find out more information by visiting the PSE website https://www.bpcc.edu/pse .

College Transition Programs

Location: D-145

Phone: 318-678-6326

Shelli Ulrich, Director Justin Tison, Assistant Director Amanda Reese, Program Assistant Karen Ward, Administrative Coordinator III Mark Hux, English Language Services (ELS) Coordinator/English as a Second Language (ESL) Instructor Daniel Atkinson, Instructor Kip Lyles, Adult Education Instructor Jacqueline McMichael, Social Sciences Instructor Lee Anne Moore, Instructor Linda Sandifer, Instructor Maria Soto Torres, Instructor Gwendolyn Vaughn, Instructor

The College Transition Programs department provides instruction, college and career readiness training, and support to local residents seeking skills and credentials for a better quality of life. The knowledge and professional skills gained within our programs enable participants to succeed in post-secondary education and in the global job market.

Find more information go to https://www.bpcc.edu/college-transition-programs .

High School Equivalency

College and Career Readiness

Students can prepare for college level English and math courses in an effort to avoid placement in developmental courses (ie Math 097, 098; English 098, 099; Reading 099).

High School Equivalency courses are available in English, Spanish, and online. For your convenience, classes are offered morning and evening at multiple locations, including:

       Bossier Parish Community College, 6220 E. Texas St., D-145, Bossier City, LA 71111

       Shreve Memorial Library, 424 E. Texas St, 3rd floor, Shreveport, LA  71101

       Common Ground Learning Center, 6725 Southern Ave., Shreveport, LA 71106

English Language Services

This program provides instruction toward becoming more proficient in the English language so that students may be successful in the classroom, the workplace, and other social surroundings where English is used.

The ELS program at BPCC offers English classes for beginning, intermediate and advanced level students. The classes emphasize the language, culture, and study skills needed to be successful in the American college classroom and beyond.

For more information call 318-678-6104

Enrollment is each Friday, with the exception of holidays, at 8:15am and the first Wednesday of each month at 5:30pm

Sessions run every eight weeks, according to the following schedule:                       August-October                      January- March                          October-December                 March-May

Find more information call 318-678-6326.

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Bossier Parish Community College became a member of the Louisiana Community and Technical College System (LCTCS) in July 1999. Two decades later, BPCC continues to grow and make history. We’ve expanded our college’s mission of embracing, educating and empowering students through the acquisition of two new campuses - Natchitoches and Sabine Valley. As of July 1, 2022, those campuses are officially part of Bossier Parish Community College. This historic realignment improves access to transferable general education and workforce training programs in surrounding rural communities. We look forward to welcoming you to our campuses.

• Natchitoches
• Sabine Valley

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