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Army Says Arlington National Cemetery Employee Being 'Unfairly Attacked' by Trump Campaign

The Army is defending an Arlington National Cemetery employee whom it says has been "unfairly attacked" in the wake of a confrontation with campaign staffers during former President Donald Trump's visit to the cemetery earlier this week.

In a relatively strong statement for a military service, the Army said Thursday that the employee "acted with professionalism" when she sought to remind the campaign about federal laws and policies banning political activities on cemetery grounds.

"An ANC employee who attempted to ensure adherence to these rules was abruptly pushed aside," the Army said in its statement, using an acronym for the military cemetery.

Read Next: Alaska Soldier Accused of Using Artificial Intelligence to Create Child Porn of Minors He Knew

"This incident was unfortunate, and it is also unfortunate that the ANC employee and her professionalism has been unfairly attacked," the statement added. "ANC is a national shrine to the honored dead of the armed forces, and its dedicated staff will continue to ensure public ceremonies are conducted with the dignity and respect the nation's fallen deserve."

The statement comes after the Trump campaign baselessly accused the employee of "suffering from a mental health episode" and called her "despicable" in its own statements Wednesday.

Asked for comment on the latest Army statement, as well as any update on plans to release footage it claims to have disproving allegations of a physical fight, the Trump campaign did not directly answer. Instead, it sent Military.com a social media post from a conservative commentator about President Joe Biden's use of a cemetery photo in a 2020 campaign ad.

At issue is Trump's visit to Arlington National Cemetery on Monday to mark the third anniversary of the Abbey Gate bombing that killed 13 U.S. service members during the withdrawal from Afghanistan in 2021. Trump participated in a wreath-laying ceremony at the Tomb of the Unknown Soldier and then visited some of the victims' graves in Section 60, the area of the cemetery reserved for recent war dead.

NPR first reported Tuesday night that Trump campaign staff verbally abused and pushed a cemetery official who tried to enforce the rules against political activities when Trump was in Section 60.

The Trump campaign denied that there was a "physical altercation as described" and said it was "prepared to release footage" it suggested would contradict the allegation, but has yet to release any footage of the incident.

Family members of two of the Abbey Gate victims have said they invited Trump to accompany them to the cemetery and welcomed him to take photos and video of the visit.

But ahead of the visit, Trump campaign staff was given a document detailing laws and regulations they needed to follow while there that "prohibit political campaign or election-related activities," according to a copy of the document obtained by Military.com.

"Photographers, content creators or any other persons attending for purposes, or in direct support, of a partisan political candidate's campaign are NOT permitted on the ANC installation," the document says.

Photos and video of the visit have since been used on Trump's TikTok account, his campaign co-chair's X account, and a campaign fundraising email from Utah's governor, among other political uses. The governor has since apologized for including a photo of the visit in the email.

In its statement Thursday, the Army noted that Arlington conducts "nearly 3,000" public wreath-laying ceremonies annually "without incident."

The Arlington employee reported Monday's incident with the Trump campaign to police at Joint Base Myer-Henderson Hall , the installation that oversees the cemetery, but has decided not to press charges, according to the Army's statement.

"Therefore," the statement said, "the Army considers this matter closed."

-- Steve Beynon contributed to this report.

Related: Arlington Cemetery Confirms 'Incident' with Trump Staff as Campaign Denies Physical Fight

Rebecca Kheel

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“I know how it feels to live with a speech impediment,” the President wrote. “I often tell those who face similar challenges that when you persevere in the face of struggle and when you commit yourself to a goal, you will discover new strengths and skills you never thought you had.”

Watch CBS News

These Republicans denounced Trump and endorsed Harris at the DNC. Here's what they said.

By Kathryn Watson

Updated on: August 23, 2024 / 12:18 AM EDT / CBS News

Several prominent Republicans — some of whom worked for former President Donald Trump — took to the stage at the Democratic National Convention in Chicago to endorse Vice President Kamala Harris. 

Former Georgia Lt. Gov. Geoff Duncan; Olivia Troye, who was homeland security adviser to Vice President Mike Pence; former Trump White House press secretary Stephanie Grisham and former Rep.  Adam Kinzinger have all thrown their support behind the Democratic nominee and suggested Trump lacks the moral character to lead the nation again. 

They all had one message to their fellow Republicans and independents: Do the right thing and vote for Harris in November. 

"To my fellow Republicans at home that want to pivot back toward policy, empathy and tone, you know the right thing to do, now let's have the courage to do it in November," said Duncan, summarizing the other Republican speakers' speeches as well as his own. 

Duncan knows what courage requires. Defending the election results in Georgia after the 2020 presidential election, when Trump narrowly lost in the state, Duncan faced such serious threats from Trump supporters that law enforcement had to protect his home. 

"In our family, my wife, Brooke, and I are raising three boys and we have a family motto," Duncan said Wednesday night at the DNC. "And it says, 'Doing the right thing will never be the wrong thing.' During 2020, during just the lowest of lows when we had armed officers outside our house protecting us from other Republicans, Donald Trump had targeted us. My son came downstairs and he handed me this coaster that I had given him years before at a father-son retreat for our church. And he said, 'Hey dad, doing the right thing will never be the wrong thing. Stay strong.'"

Troye, the former Pence adviser, said she "grew up in the kind of working family that Trump pretends to care about." 

"Conservative. Catholic. Texan," she said. "July 4th was our most sacred holiday. Those values made me a Republican. And they're the same values that make me proud to support Kamala Harris." 

Troye described working inside Trump's White House as "terrifying." 

"But what keeps me up at night is what'll happen if he gets back there," she said. "The guardrails are gone, the few adults in the room the first time resigned or were fired."

Grisham, who was criticized for never holding a press briefing during her tenure, resigned on Jan. 6, 2021, as rioters assaulted the Capitol and Trump said nothing to stop them. 

"I wasn't just a Trump supporter, I was a true believer," Grisham told the DNC crowd. "I was one of his closest advisers. The Trump family became my family. I spent Easter, Thanksgiving, Christmas and New Year's all at Mar-a-Lago. I saw him when the cameras were off. Behind closed doors, Trump mocks his supporters. He calls them basement dwellers."

Grisham recalled a hospital visit when Americans were dying at the ICU and she said he was upset the cameras weren't on him. 

"He has no empathy, no morals, and no fidelity to the truth," she said. "He used to tell me, 'It doesn't matter what you say, Stephanie — say it enough and people will believe you.' But it does matter. What you say matters. And what you don't say matters. On January 6th, I asked Melania if we could at least tweet that while peaceful protest is the right of every American, there's no place for lawlessness or violence. She replied with one word: 'No.'" 

Grisham said she "couldn't be part of the insanity any longer." 

"When I was press secretary, I got skewered for never holding a White House briefing," she said. "It's because, unlike my boss, I never wanted to stand at that podium and lie. Now here I am, behind a podium, advocating for a Democrat. And that's because I love my country more than I love my party. Kamala Harris tells the truth. She respects the American people. And she has my vote." 

Former Republican Anna Navarro, a Nicaraguan-born political commentator and co-host of "The View," also spoke out against Trump on stage at the DNC. She stopped supporting Republicans in 2016, partly over the "Access Hollywood" tape. Navarro blasted Trump for calling Harris a "communist." 

"Let's be serious," Navarro said. "Donald Trump and his minions call Kamala a communist. I know communism. I fled communism from Nicaragua when I was 8 years old. I don't take it lightly." 

Kinzinger, a Republican former congressman from Illinois who left office in 2023 and has long been critical of Trump, spoke on the  final night of the DNC  and said the Republican Party has lost its way. 

"Donald Trump has suffocated the soul of the Republican Party," Kinzinger said. "His fundamental weakness has coursed through my party like an illness."

He said the Republican Party has "switched its allegiance" to "a man whose only purpose is himself." 

"Donald Trump is a weak man pretending to be strong. A small man pretending to be big. A faithless man pretending to be righteous. A perpetrator who can't stop playing the victim. He puts on quite a show. But there's no real strength there."

Kinzinger said he never thought he'd be speaking at a Democratic convention.

"But I've learned something about the Democratic Party. And I want to let my fellow Republicans in on the secret. The Democrats are as patriotic as us," he said to loud applause. "They love this country just as much as we do. And they are as eager to defend American values at home and abroad as we conservatives have ever been. I was relieved to discover that." 

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• Democratic National Convention
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Kathryn Watson is a politics reporter for CBS News Digital, based in Washington, D.C.

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Army says Arlington National Cemetery worker was 'pushed aside' by Trump aides

Quil Lawrence

Stephen Fowler

TRUMP CAMP ARLINGTON POLITICS

Graves with flags for Memorial Day are seen in Section 60 of Arlington National Cemetery, in Arlington, Va., on May 27. Jacquelyn Martin/AP hide caption

The U.S. Army said an employee at Arlington National Cemetery who tried to "ensure adherence" to rules that prohibit political activities at the cemetery "was abruptly pushed aside," but that the employee decided not to press charges against the Trump campaign staffers who allegedly pushed her.

The statement Thursday comes in response to NPR's reporting on former President Donald Trump's visit to Arlington and an altercation his staff had with a cemetery employee.

"Participants in the August 26th ceremony and the subsequent Section 60 visit were made aware of federal laws, Army regulations and DoD policies, which clearly prohibit political activities on cemetery grounds," the statement said. "An ANC employee who attempted to ensure adherence to these rules was abruptly pushed aside. Consistent with the decorum expected at ANC, this employee acted with professionalism and avoided further disruption. The incident was reported to the JBM-HH police department, but the employee subsequently decided not to press charges. Therefore, the Army considers this matter closed."

The Army, in its statement, called the incident "unfortunate," adding: "it is also unfortunate that the ANC employee and her professionalism has been unfairly attacked."

Because federal law prohibits Army employees from being involved with any political campaign, the staff at the cemetery did not deal directly with the Trump campaign about his visit there. A source familiar with the event said the cemetery staff worked with the staff of Republican Congressman Brian Mast of Florida, who joined Trump at Arlington.

Arlington Cemetery staff dealt directly with Mast’s chief of staff, James Langenderfer, briefing him extensively on the rules, which include no campaign events at the cemetery. They also reiterated that only an official Arlington National Cemetery photographer — and no campaign photographer — could be used at Section 60, the location of the recent American war dead. The source said Langenderfer told them the Trump campaign agreed to these rules.

Fallout continues after Trump campaign incident at Arlington National Cemetary

NPR reached out to Mast’s staff and asked if Langenderfer was briefed and relayed that information to the Trump campaign. They did not address the questions but instead released a statement.

In the statement to NPR, Mast said: "President Trump conducted no politics at Arlington National Cemetery."

The statement comes a day after Trump shared a TikTok video including footage from Arlington National Cemetery that likely violates a federal law against using military cemeteries for campaigning purposes.

NPR reported that Trump campaign staffers had a physical altercation with an Arlington National Cemetery staffer on Monday over the restriction.

It's not the first time Trump has been accused of politicizing the military, but the campaign is seeking to downplay what happened in the aftermath.

Trump campaign staff had altercation with official at Arlington National Cemetery

Trump was at Arlington on Monday to commemorate the third anniversary of an attack in Afghanistan that killed 13 U.S. service members amid the disastrous withdrawal of troops. Trump and other Republicans have blamed President Biden and Vice President Harris for the chaos and loss of life.

The 21-second video posted on Trump's TikTok account shows the former president laying a wreath at the Tomb of the Unknown Soldier and several snippets of Trump joining Gold Star family members at gravesites of their loved ones in a part of the cemetery known as Section 60 .

"We lost 13 great, great people — what a horrible day it was," Trump says over somber music. “We didn't lose one person in 18 months, and then they took over the disaster, the leaving of Afghanistan.”

Trump has been making this claim about 18 months without military casualties during his administration for years, and it’s not true. The 18-month period from February 2020 to August 2021 saw no combat-related deaths in Afghanistan, with part of that when Biden was in office.

The Trump campaign was not authorized to film or photograph in Section 60, federal law prohibits the use of military cemeteries for campaign events, and two campaign staffers got in a physical and verbal altercation with the Arlington staffer who tried to prevent the filming.

In a statement after NPR's original story, family members present Monday said they invited Trump and gave approval for his photographer and videographer to document an emotional moment of remembrance.

Arlington National Cemetery’s Section 60 is a focus of controversy. What is the area?

Some of those family members also spoke at the Republican National Convention, bashing Biden and vocally endorsing Trump.

"Joe Biden may have forgotten that our children died, but we have not forgotten — Donald Trump has not forgotten," said Cheryl Juels in Milwaukee at the RNC in July. Juels is the aunt of Sgt. Nicole Gee, one of the 13 U.S. service members killed at Abbey Gate in Afghanistan in 2021.

"Joe Biden owes the men and women that served in Afghanistan a debt of gratitude and an apology. Donald Trump loves this country and will never forget the sacrifice and bravery of our service members," she added. "Join us in putting him back in the White House."

Though the loved ones said they were OK with the cameras present, the families do not have the power to suspend the rules.

The family of Master Sgt. Andrew Marckesano, a Green Beret who died by suicide after serving multiple combat tours and who is buried in Section 60, said according to their conversations with the cemetery, "the Trump campaign staffers did not adhere to the rules that were set in place for this visit."

"We hope that those visiting this sacred site understand that there were real people who sacrificed for our freedom and that they are honored and respected and treated accordingly," they said in a statement.

The Trump campaign responds

In the aftermath of the visit to Arlington, the Trump campaign's response has taken on a tone of nastiness. One spokesman said the cemetery staffer was "clearly suffering from a mental health episode" and promised to release footage of the encounter but has so far declined to do so.

On the campaign trail in Pennsylvania on Wednesday, the Republican vice presidential nominee, Sen. JD Vance of Ohio, said Harris could "go to hell" over the Afghanistan withdrawal and blamed reporters for the campaign's controversy, which he called a "disagreement."

"You guys in the media, you're acting like Donald Trump filmed a TV commercial at a grave site," Vance said. "He was there providing emotional support to a lot of brave Americans who lost loved ones they never should have lost. And there happened to be a camera there, and somebody gave him permission to have that camera there.”

Trump echoed that argument Thursday, doubling down on attacks against Harris and Biden in a clip posted to his campaign's Trump Social account from a campaign event in Michigan.

"She does not respect you, ask the families of the 13 incredible servicemember heroes who died during the surrender of Afghanistan — which was surrendered by Kamala and 'Sleepy Joe' — whether or not Kamala Harris cares about our young people and our military," Trump said.

Meanwhile, Utah Gov. Spencer Cox, who attended the Arlington events with Trump, apologized in a social media post for sending a campaign fundraising email with a photo of him and the former president in Section 60 with the family of Staff Sgt. Darin Taylor Hoover.

Cox's official gubernatorial X account posted a photo from the restricted area, and the post is still online.

This is not the first time Trump has been accused of politicizing the military for his personal gain. He has allegedly called dead soldiers " suckers" and "losers ," insulted the late Sen. John McCain for being a prisoner of war and recently stoked controversy for saying civilian Presidential Medal of Freedom recipients are much better than those who received the Medal of Honor — the highest military award in the country, often given posthumously.

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Explaining Claims About Tim Walz’s Military Service

Four veterans who investigate claims of fraudulent military service said they do not believe the governor is guilty of “stolen valor,” but that he did misrepresent his record at times.

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By Linda Qiu

Reporting from Washington

Gov. Tim Walz of Minnesota has faced fresh scrutiny over his military service, and how he has characterized his record, in the weeks since he was selected as Vice President Kamala Harris’s running mate.

The attacks, spearheaded by his rival for the vice presidency who himself is a veteran, JD Vance, have dogged him since he first ran for Congress nearly two decades ago. Mr. Walz has forcefully defended his time in the Army National Guard.

“I am damn proud of my service to this country,” Mr. Walz said this month . “And I firmly believe you should never denigrate another person’s service record.”

Some details of Mr. Walz’s service are still unknown, and other facts may remain unverifiable. Here’s what we know.

What Was Said

“What bothers me about Tim Walz is the stolen valor garbage. Do not pretend to be something that you’re not.” — Mr. Vance at a rally in Michigan in August

“How dare @GovTimWalz claim he went to war when he did not. While I am not a combat veteran, I did not dodge service. He’s a coward. This is grossly misleading and, by definition, illegal. Walz never deployed and is falsely claiming he did. This is stolen valor.” — Representative Anna Paulina Luna, Republican of Florida, on social media in August

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Middle East latest: Netanyahu asks Israel for 'forgiveness' over hostage deaths - but doubles down against Hamas

The Israeli PM is holding a rare news conference after a general strike called in protest against his failure to secure a ceasefire deal brought the country to a standstill. Watch live by pressing play below.

Monday 2 September 2024 18:51, UK

• Israel-Hamas war

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• Israeli PM holding news conference - watch live above
• Netanyahu asks for 'forgiveness' over hostage deaths - but doubles down against Hamas
• He faces intense pressure after the killing of six hostages prompted mass protests and a general strike today 
• Biden says hostage deal 'very close' - but criticises Netanyahu for 'not doing enough'
• UK bans some arms exports to Israel
• Live reporting by Katie Williams

Expert view

• Dominic Waghorn: If it weren't for Netanyahu, hostages would be coming home
• UK arms move is undoubtedly a blow to Israeli prestige
• Alistair Bunkall: Why hostage deaths mark pivotal moment

Benjamin Netanyahu is taking questions from journalists gathered at the news conference.

He is asked about Joe Biden's comments that he is not "doing enough" to secure a ceasefire and hostage deal.

He says he doesn't believe that the US president really made those comments.

Benjamin Netanyahu says Israel "must stand united as one" as it faces a "brutal and vicious enemy" that wants to "eradicate and kill all of us".

In a news conference from Tel Aviv, as a huge protest takes place in the city, the Israeli prime minister said he has spoken on the phone with families of the six hostages whose bodies were recovered from Gaza at the weekend.

Here's a summary of his speech: 

• Netanyahu asked for "forgiveness" that the six hostages were not brought home alive, saying: "We were close, but we didn't achieve it";
• He said the Hamas militant group would "pay a very heavy price" for the "massacre" of Israeli people;
• The Israeli leader said Israel's goals were to eradicate Hamas, bring back the remaining hostages, make sure Gaza "no longer poses a threat over Israel" and to let people living in northern Israel return to their homes;
• Mr Netanyahu said Israel "must have control" over the Philadelphi corridor, a narrow strip of land which runs along the southern Gaza border with Egypt to the Mediterranean Sea.
• Demonstrating the situation with charts, and explaining some of the history behind the strategic corridor, the prime minister said it will "determine our entire future and has tremendous importance for us", and described it as "Hamas's lifeline";
• "The axis of evil needs the Philadelphi corridor," the prime minister said, referring to Hamas - as he suggested that without Israeli control over the land, the militant group could continue attacking his country;
• He said that Israel has made its position on the corridor "clear" during ceasefire negotiations - but claimed that Hamas would "not budge" on the issue;
• Mr Netanyahu said he was "flexible" but there were "certain things we won't compromise on". He accused Hamas of using "tactics" to make Israel "succumb" to its demands;
• "They want to split us apart, they want to break us down. They are relying on an internal rift. They think that the majority of Israelis will follow this and they're wrong," he said.

We're expecting to hear from Benjamin Netanyahu in a news conference shortly as protests across Israel pile pressure on him to negotiate a ceasefire in Gaza.

Earlier, our Middle East correspondent Alistair Bunkall said the Israeli leader could take questions from the media during the conference - something he has rarely done during the conflict.

While he gets ready to speak, thousands of protesters are out on the streets of Tel Aviv in anger against his failure to secure a hostage deal.

We'll bring you the key lines as they come.

Hundreds of thousands of Israelis have taken to the streets in anger after the bodies of six more hostages were discovered in Gaza on Saturday.

Some blocked a main road in Tel Aviv earlier today to protest the failure to return the remaining captives being held by Hamas.

The protest is part of a rare general strike called by Israel's largest trade union, the Histadrut - which the country's labour court ordered an early end to at 12.30pm UK time.

The UK's decision to suspend some arms exports to Israel sends a problematic message to Hamas and its Iranian backers, Israel's foreign minister has said.

Israel Katz said in a statement that Israel was "disappointed by a series of decisions" by the UK government, including its move to halt some exports which it believes are intended for use in the Gaza war.

"A step of the type taken by Britain now sends a very problematic message to the terrorist organisation Hamas and its agents in Iran," Mr Katz said.

Earlier, foreign secretary David Lammy said the government was suspending around 30 arms export licences to Israel amid concerns a "clear risk" exists that they could be used to breach international humanitarian law (see 16.28 post).

Anger has returned to the streets of Israel as a "few thousand" people rally outside the Israeli defence ministry demanding a ceasefire, says our Middle East correspondent Alistair Bunkall , in Tel Aviv.

"Organisers think that there's around a half million between here and in Jerusalem out on the streets," he says.

"I don't know whether we'll get similar numbers tonight [as last night] - but that speaks to how hour-by-hour this is."

Protesters feel like they have momentum for the first time "in many months", Bunkall says.

"They've been out in the streets every week in very large numbers but they think they've been ignored by the government.

"Well now they think that momentum is on their side, both domestically, but also internationally, buoyed by what President Biden had to say in Washington earlier."

Bunkall says Israeli Prime Minister Benjamin Netanyahu is expected to take questions from the media when he addresses the nation in less than an hour - something he has done very rarely during the war.

"I've spoken with senior aides of his to try and get a sense of what he might say, and they said he will repeat the facts and he will put forward the message he always has done.

"That doesn't sound to me like the Israeli prime minister has any mood, to change course or that the pressure is starting to build to such an extent, that he will make different decisions," Bunkall adds.

Joe Biden has "expressed his devastation and outrage" at the murder of Israeli-American Hersh Goldberg-Polin and five other hostages in Gaza, the White House has said.

The US president and vice president Kamala Harris met in the White House situation room with Washington's hostage deal negotiation team after the six hostages' bodies were found by the Israeli military in Gaza.

"President Biden expressed his devastation and outrage at the murder, and reaffirmed the importance of holding Hamas’s leaders accountable," a readout of the meeting said.

It said that during the meeting, Mr Biden and Ms Harris "received an update from the US negotiation team on the status of the bridging proposal outlined by the United States, Qatar, and Egypt". 

"They discussed next steps in the ongoing effort to secure the release of hostages, including continuing consultations with co-mediators Qatar and Egypt."

A partial ban on arms exports from the UK to Israel is "powerful symbolism" and sends a "clear message", says our international affairs editor Dominic Waghorn .

The statement by UK foreign secretary David Lammy in the last few moments is a "big deal" despite being "caveated with various other reassurances", he says.

"It is powerful symbolism and it sends a clear message to Israel and it is undoubtedly a blow to Israeli prestige and to Israeli diplomacy," Waghorn adds.

He says it's clear there is "a lot of concern in the government" about the way things are going in Israel.

"The feeling is that Israel is not doing enough to to reassure other people, the countries it's buying its weapons from, that they are meeting the requirements for licensing those sales," says Waghorn.

He notes that it comes at a time where there is a "great unease" and "growing disquiet on both sides of the Atlantic".

Foreign secretary David Lammy has announced the UK will halt some arms sales to Israel.

Making a statement to the House of Commons, Mr Lammy said around 30 of roughly 350 exports to Israel would be suspended.

The exports include equipment intended for use in the war in Gaza, such as components for military jets, helicopters and drones and items which "facilitate ground targeting", he said.

Mr Lammy said following independent legal advice, there exists a "clear risk" some UK exports to Israel could be used to commit a "serious violation of international humanitarian law" in Gaza.

He said Israel's actions in Gaza "continue to lead to immense loss of civilian life, widespread destruction to civilian infrastructure and immense suffering".

The Hamas-run health ministry says at least 40,786 Palestinians have been killed in Israeli strikes on Gaza since 7 October - figures disputed by Israel.

Mr Lammy said the government had assessed that Israel "could reasonably do more to ensure life-saving food and medical supplies reach civilians in Gaza in light of the appalling humanitarian situation".

He said the suspension of some exports was not "a blanket ban" or an "arms embargo".

"A number" of exports which the government has assessed will not be used in the Israel-Hamas war will continue, added Mr Lammy.

He also said there was "no doubt" that UK "continues to support Israel's right to self-defence", and that the arms sales suspension was "not a determination of innocence or guilt".

A senior Hamas official says Joe Biden's comments about Benjamin Netanyahu point to acknowledgement by the US that the Israeli prime minister was undermining efforts to secure a ceasefire.

Sami Abu Zuhri said any proposal for a permanent ceasefire and Israeli withdrawal would be received positively.

But senior Israeli sources have told the Reuters news agency that it is "remarkable" Mr Biden is putting pressure on Mr Netanyahu - who they say has agreed to US proposals - and not Hamas leader Yahya Sinwar.

They said the US president's statement that the Israeli leader is not doing enough to secure the release of hostages is dangerous as it came days after six hostages, including an Israeli-American, were killed in Gaza.

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Resume Received: Thank You for Your Interest (Free Template)

Thank you for expressing your interest in [position name] at [company name]! We've received your resume, portfolio, and application. To expedite the process, please complete the enclosed questionnaire by [date]. We look forward to learning more about you!

Thank you for submitting your resume and application for a position at Doe Software. We appreciate your interest in our company! We'll screen all applicants and prioritize those whose qualifications best align with our needs. We'll contact you if your application is selected for the next stage of the recruitment process. Best regards!

Thanks for applying for the Media Relations position at Doe International! Applications close on April 29th. We'll review all submissions then and invite the top five candidates to interview. We'll notify everyone of the decision by May 5th. Thank you for your interest!

We appreciate your interest in Doe, Inc. and have received your resume. We'll reach out by mail or phone if we'd like to schedule an interview. Thank you again for your interest in joining our team!

Thank you for your impressive resume and for considering Doe Corporation! While your qualifications are strong, we don't currently have an opening that's a perfect fit. However, we anticipate potential openings in the next year and will keep your resume on file. We'll contact you for an interview if a suitable position arises. Thank you for your interest, and we hope to connect soon!

Thank you for contacting Doe Corporation about employment opportunities! We're reviewing your qualifications against our current needs. If your background aligns with an open position, we'll contact you for more information. Otherwise, we'll keep your inquiry on file for six months for future openings. Thank you again for reaching out!

Thank you for applying for the Production Manager position at Doe Corporation. We've carefully reviewed resumes and selected candidates whose skills and experience most closely match our requirements. Unfortunately, your application wasn't selected for further consideration. Thank you for your time and interest in Doe Corporation. We wish you the best in your job search!

How to Write this Acknowledgment Letter: Expert Tips and Guidelines

Your response should assure the sender that you have received the resume and that you will consider it carefully.

• As you confirm that you have received the resume or letter, express appreciation for the applicant's interest.
• Explain what you will do with the resume, whether you will keep it on file, pass it on to a specific person, or discuss it with someone.
• Close with an expression of good will.

Write Your acknowledgment in Minutes: Easy Step-by-Step Guide with Sample Sentences and Phrases

1 as you confirm that you have received the resume or letter, express appreciation for the applicant's interest., sample sentences for step 1.

• We have received your letter and resume expressing interest in working for Doe Pharmaceuticals.
• Thank you for your interest in the teaching position we announced in the newsletter last week.
• We appreciate your interest in Doe Construction, and will study your resume carefully.
• Thank you for submitting your resume in response to our announcement in the placement bulletin.
• The response to our announcement has been overwhelming. Thank you for sharing your resume with us.
• Thank you for sending us your resume.
• Thank you for sending us the information regarding your background and experience.
• We were delighted to receive your letter and resume yesterday afternoon.
• We appreciate your promptness in mailing us a copy of your resume.

Key Phrases for Step 1

• appreciate your promptness in
• appreciate your interest in
• for sending us your resume
• for submitting your resume
• for your interest in
• have received your resume
• in the position that we announced
• in affiliating yourself with
• in response to our
• in submitting your
• in the position of
• in the opening with
• in working for
• in the position that we posted
• outlining your training and work experience
• thank you for
• were pleased to receive

2 Explain what you will do with the resume, whether you will keep it on file, pass it on to a specific person, or discuss it with someone.

Sample sentences for step 2.

• I would like to schedule an interview with you to discuss your qualifications in more detail. Please call my secretary to set up an appointment.
• Unfortunately, we do not have any openings at this time; however, we will keep your resume on file and contact you as soon as an opportunity arises.
• Our hiring committee will review all of the resumes we receive and will invite those applicants who appear to fit our needs to interviews next week.
• We have filled the position, but will keep your resume on file.
• We are scheduling interviews for next Saturday, June 5. We hope you will be able to meet with us then. My secretary will call to arrange an appointment.
• After the deadline for submitting resumes, we will interview the candidates whose qualifications most closely match our needs. Our secretary will call to set up appointments with those candidates.
• Since we do not anticipate any openings for several months, I am taking the liberty of sharing your resume with the manager of our subsidiary, who may be interested in your qualifications. If she has an opening, she will call you for an interview next week.
• I am enclosing a standard application form for you to fill out and return at your earliest convenience. After we receive your application, we will contact you as soon as we have an opening.
• Please fill out the enclosed application form and return it as soon as possible. After I receive it I will be able to set up an interview with the directors.

Key Phrases for Step 2

• after the deadline for
• after we receive your application
• am enclosing an application form
• are currently reviewing all resumes
• as soon as we have an opening
• as soon as possible
• at your earliest convenience
• do not anticipate any openings for
• do not have any openings
• have filled the position
• our hiring committee will meet
• please fill out the enclosed
• to discuss your resume
• when your application file is complete
• when a position becomes available
• whose background and training are
• whose qualifications most closely match the job requirements
• will keep your resume on file
• will contact you
• will review all the resumes we receive
• will then schedule an interview
• will call you as soon as
• will be reviewed
• will interview those candidates
• will invite those applicants
• will consider your resume

3 Close with an expression of good will.

Sample sentences for step 3.

• We appreciate being able to review your background and work experience.
• Thank you for your interest in Does.
• I look forward to meeting you.
• You should hear from us within two weeks.
• We appreciate your interest in being affiliated with our company.
• Thank you for sending us this information for our action.

Key Phrases for Step 3

• best wishes for
• can expect to hear from us by
• in all your endeavors
• in your job search
• in being affiliated with our company
• look forward to
• new positions will be available
• remain in touch
• to reviewing your resume
• to a new hiring season
• will contact you as soon as
• will be pleased to inform you if
• wish you success in
• wish you all the best in

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Acknowledging Receipt of Resume

[tab name=’Guidelines’]

Guidelines : Acknowledging Receipt of Resume

Acknowledging Receipt of Résumé

Guidelines and Alternate Phrases

• Confirm receipt of the résumé and/or letter.
• We have received your letter expressing an interest in working for HardGlow. Although we have very few openings at the present time, we are enclosing an application for you to complete. After we receive your completed application, we will contact you again if we have an appropriate opening.
• We have reviewed your résumé along with those of other applicants and have selected for further consideration an applicant whose background more closely matches the job requirements.
• Thank you for forwarding your résumé. We will review it carefully, and should we have any suitable openings, we will phone you to schedule an interview.
• Thank you for your well-written letter outlining your qualifications and your interest in a job with Metbar.
• We have received your résumé; your credentials are impressive.
• State your intentions with regard to the résumé: Will you file it for future reference? Forward it to someone else? Review and evaluate it with your staff? Call later to arrange an interview if you are interested in talking further?
• Our plan is to spend the next two weeks reviewing the résumés from the many, many qualified respondents to our ad. If you have not heard from us by March 1, you can assume we have filled the position.
• We have a number of applicants to consider and will be in touch with you if the situation warrants.
• We will circulate your résumé to any managers who have openings where your experience is appropriate. They will contact you directly for an interview if they would like to discuss specific possibilities with you.
• We will be reviewing your résumé along with those of several other candidates in the next few weeks. If we find a suitable match between qualifications and job, we will call you to talk further.
• We have taken the liberty of forwarding a copy of your application and résumé to our other subsidiaries. Representatives from those companies will contact you if it appears your credentials are what they need.
• Close with a general goodwill statement. Thank the applicant for his or her interest in your organization.
• We appreciate your desire to become affiliated with Metbar.
• Thank you for giving us an opportunity to review your information.
• Thank you for taking the time to contact us.
• Best wishes in your job search.

[/tab] [tab name=’Example 1′]

Example 1:Acknowledging receipt of resume templates

Company Name or Letterhead Address City, State Zip

Addressee Address City, State Zip

Dear Mr. Graves:

Thank you for forwarding your résumé to us; we are always pleased to hear from those who have high regard for our organization and consequently seek employment here.

We will be reviewing your résumé, along with several others received after The Wall Street Journal ad appeared last week. If, after our review process, your experience and expectations seem to match those of the position we want to fill, we will call you to discuss the possibility of an interview.

We appreciate your letting us review your résumé.

Sincerely, [/tab] [tab name=’Example 2′]

Example 2: Acknowledge receipt of CV letter

Dear Ms. North:

Thank you for submitting your résumé to ATW in response to our advertisement about the sales representative position.

We have carefully reviewed the information you provided. Although your experience and qualifications are outstanding, there is not a close enough match with our current job opening.

Your résumé will be kept on file for 12 months. Should a suitable position become available in that time, we will contact you again.

Thank you for your interest in ATW.

Sincerely, [/tab] [tab name=’Example 3′]

Example 3: Letter to applicant acknowledge receipt of cover letter

Dear Ms. Hargroves:

Your résumé has been received in response to the recent ad about sales representatives. All résumés are currently being reviewed to find appropriate matches in skills, experience, and interest level.

We will contact you again in 30 days if there is a further desire to discuss employment possibilities.

Thank you for your fast response to our ad and for your interest in working at Metbar.

Sincerely, [/tab] [tab name=’Example 4′]

Example 4: Letter to applicant

Dear Mr. Herrington:

We have received your résumé for the consulting assignment in South Africa. As our plan now stands, we will be forwarding résumés of all those who have expressed interest in the project to our Boston office, where they will select those they wish to interview.

If there is further interest from them, Martin Cardwell from that office will contact you directly. Thank you for taking the time to prepare a résumé for us.

Sincerely, [/tab] [end_tabset]

SampleEmails.com

Received Resume Email

Received Resume Email is a sample letter written by the HR Executive to a candidate to thank him for showing interest in the firm. Text messages on update on the proceedings.

To: [email protected]

Subject: Regarding your resume.

We are here to inform you that we have received your resume on 5 th July, 2013. Thank you for your interest in our firm. We have forwarded your resume to various departments matching your skills, qualifications and educational hold. As soon as we strike a suitable match, you will inform you about your interview. In case, your expertise do not match up to the company’s requirements, we will preserve your resume for the next one year for reviewing it. If any position hits against your resume, we would definitely make a call to you.

We heartily consider and appreciate your interest in our company. We also request you to not send your resume again, as it creates confusions. We will revert back to you to update you about the status of the proceedings.

HR Executive- Great Company.

Given Below are a few Resume email samples for a clearer Ideas.

Teacher Resume Email Cover letter written to apply for a teacher job position. Professional messages describing the eligibility for the post and how to contact the sender for further discussion.

Student Resume Email Cover letter written to apply for a trainee job position. Sample text messages describing the eligibility for the post and how to contact the sender for further negotiation.

Sales Resume Email Cover letter written to apply for a sales manager job position. Sample email describing the eligibility for the post and how to contact the sender for further discussion.

Resume Cover Email Resume cover email is a sample letter written with reference to a third person for a job vacancy.

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Received Resume Confirmation Letter

Resume was successfully recieved letter - general response, resume was successfully recieved letter - general - unsuccessful, resume was successfully recieved letter - advertised position - general response, resume was successfully recieved letter - advertised position - unsuccessful.

Written Samples

25 audit response email samples.

Picture this: You’re at your desk, going through your usual workday routine, when an email from an auditor lands in your inbox. It’s requesting specific information or clarification on a matter related to your business operations. Your heart skips a beat, but there’s no need for panic.

Responding to an audit request doesn’t have to be a daunting task. It’s an opportunity to demonstrate your organization’s commitment to transparency and compliance. Crafting the perfect response can set a positive tone for the entire audit process.

Audit Response Email Samples

Below are 25 carefully crafted email samples to guide you in responding to various audit inquiries. These samples cater to a range of scenarios, ensuring that you’re well-prepared for any audit-related correspondence.

1. Acknowledging Receipt of the Audit Request

Dear [Auditor’s Name],

Thank you for your email dated [Date]. I acknowledge the receipt of your request for [specific information/clarification]. Please allow me some time to gather the necessary documents and information. I will keep you updated on the progress and will ensure that your request is addressed promptly.

Best regards,

[Your Name]

2. Requesting an Extension

I am writing in response to your recent audit request. Due to [specific reason], I am currently unable to provide the requested information by the deadline. I am requesting an extension until [new proposed date]. Your understanding and cooperation in this matter are greatly appreciated.

Warm regards,

3. Providing Requested Information

As per your request dated [Date], I have attached the required documents and information. Please find [list of documents/information provided]. Should you need any further assistance or clarification, do not hesitate to contact me.

Kind regards,

4. Clarification on Audit Queries

I hope this email finds you well. I have some queries regarding your recent audit request. Specifically, I need clarification on [specific aspects of the request]. Your guidance on these points will help us provide the accurate and complete information you require.

Thank you for your assistance.

Best wishes,

5. Informing of Potential Delays

I would like to inform you that there may be a slight delay in providing the information you requested due to [reason for delay]. We are making every effort to minimize the delay and will keep you informed of our progress. Your understanding is appreciated.

6. Responding to Follow-Up Requests

Thank you for your follow-up email. I am currently working on gathering the additional information you requested. I anticipate being able to send it to you by [Date]. Please let me know if this timeline works for you.

7. Confirmation of Document Submission

I am writing to confirm that we have submitted all the requested documents for the audit. The documents were sent on [Date] via [method of delivery]. Please confirm receipt and let us know if there’s anything else you require from our end.

8. Addressing Audit Findings

We have received your audit report and are reviewing the findings. We appreciate your thorough work and are committed to addressing the issues highlighted in the report. We will provide a detailed response and action plan by [Date].

Thank you for your valuable insights.

9. Seeking Clarification on Audit Report

After reviewing the recent audit report, we have a few questions regarding [specific points in the report]. Could you please provide further clarification or additional information on these matters? Your assistance in understanding these points is crucial for us.

Thank you in advance for your help.

10. Confirming Implementation of Recommendations

We have implemented the recommendations from your last audit report. Attached is a detailed summary of the changes and improvements we have made. We believe these actions have significantly enhanced our processes and compliance. Your feedback on these changes would be appreciated.

11. Discussing Audit Schedule

In reference to the upcoming audit, I would like to discuss the proposed schedule. We have some concerns regarding [specific dates/times]. Would it be possible to consider an alternative schedule that would be more accommodating for both parties?

Looking forward to your response.

12. Informing of Changes in Contact Person

Please be informed that [Previous Contact Person’s Name] is no longer handling audit-related matters. Going forward, please direct all communications to me. I am familiar with the ongoing audit process and will ensure a smooth transition.

Thank you for your cooperation.

13. Responding to Preliminary Audit Observations

Thank you for sharing the preliminary observations from the recent audit. We are currently analyzing your findings and will prepare a comprehensive response. We appreciate your efforts in providing these insights and look forward to working together to enhance our processes.

14. Requesting Feedback on Corrective Actions

Following our last discussion, we have taken corrective actions on the issues you raised. We would appreciate it if you could review these changes and provide your feedback. Your input is vital for us to ensure that we are on the right track.

15. Inquiring About Next Steps Post-Audit

Now that the audit process has been completed, we would like to know about the next steps. Specifically, we are interested in understanding the timeframe for receiving the final audit report and any follow-up actions that may be required.

Thank you for guiding us through this process.

16. Addressing Auditor’s Concerns

I received your email highlighting certain concerns. We take these issues seriously and are currently investigating the matter. Rest assured, we will provide a detailed report on our findings and the measures we will take to address these concerns.

Thank you for bringing this to our attention.

17. Requesting Auditor’s Opinion

As we prepare for the upcoming fiscal year, we seek your professional opinion on [specific matter]. Your insights have always been valuable to us, and we believe your input will greatly aid our planning and decision-making processes.

Looking forward to your thoughts.

18. Confirming Attendance in Audit Meetings

This is to confirm my attendance at the scheduled audit meeting on [Date]. I look forward to discussing the various aspects of the audit and collaborating effectively for a successful outcome.

See you then.

19. Expressing Gratitude for Auditor’s Assistance

I would like to express my gratitude for your assistance and support throughout the audit process. Your professionalism and expertise have been invaluable to us. We appreciate your dedication to ensuring a thorough and fair audit.

Thank you once again.

20. Discussing Audit Methodology

I am writing to discuss the audit methodology you proposed. While we understand the rationale behind it, we have some suggestions that might make the process more efficient for both parties. Could we schedule a meeting to discuss this further?

Looking forward to a productive discussion.

21. Providing Update on Requested Actions

In line with your recent recommendations, we have taken the following actions: [List of actions taken]. We believe these steps are in alignment with the objectives of the audit and our commitment to compliance. We will continue to keep you updated on our progress.

22. Requesting Clarification on Audit Standards

We are in the process of preparing for the audit and have a few questions regarding the audit standards you mentioned. Could you please provide more detailed information or resources where we can learn more about these standards? Your assistance is greatly appreciated.

23. Informing of Organizational Changes Impacting Audit

Please be advised that there have been recent organizational changes at our company that might impact the audit process. These include [changes]. We believe it is important to keep you informed and will provide any assistance needed to adjust the audit plan accordingly.

24. Seeking Advice on Audit Preparation

As we prepare for the upcoming audit, we would appreciate your advice on how best to organize our documentation and records. Your expertise in this area is invaluable to us, and any tips or best practices you can share would greatly assist in ensuring a smooth and efficient audit process.

Looking forward to your guidance.

25. Confirming Resolution of Audit Issues

I am pleased to inform you that we have successfully resolved the issues identified in your last audit report. We have implemented [list of actions taken] to ensure compliance and improve our operational efficiency. We would be grateful for your confirmation that these measures meet the audit requirements.

Thank you for your continued support.

Navigating the world of audit responses can seem like a maze, but it doesn’t have to be. Each of these email samples serves as a beacon, guiding you through the fog of uncertainty. Remember, the key is not just in responding but in responding effectively. It’s about striking that delicate balance between professionalism and approachability, compliance and collaboration.

So, the next time an audit email lands in your inbox, take a deep breath, pick the template that fits, and craft your reply with confidence. After all, a well-written audit response is more than just a reply; it’s a statement of your organization’s integrity and commitment to excellence. So go ahead, make that statement loud and clear!

Home » Letters » Reply Letter » Reply Letter for Requested Documents – Sample Letter of Reply for the Documents Requested

Reply Letter for Requested Documents – Sample Letter of Reply for the Documents Requested

Table of Contents:

• Sample Letter

Live Editing Assistance

How to use live assistant, additional template options, download options, share via email, share via whatsapp, copy to clipboard, print letter, sample letter of reply for the documents requested.

To, _______ (Receiver’s Name), _______ (Receiver’s Address)

Date: __/__/____ (date)

Subject: Reply for Requested Documents

Dear _______ (Receiver’s Name),

Courteously, my name is _______ (Your Name), and I am a resident of _______ (Your Location).

I acknowledge the receipt of your request dated __/__/____ (date), wherein I was asked to submit _______ (Name of Documents) for _______ (Mentioned Purpose). I am writing to assure you that the required documents will be submitted to your ________ (office/branch/any other) location by the specified date.

I am thankful for your prompt communication regarding the necessary documents. If there are any further inquiries, please feel free to contact me at _______ (Your Contact Number).

Thank you for your understanding.

Yours truly, _______ (Your Signature), _______ (Your Name), _______ (Your Contact Number)

Live Preview

The Live Assistant feature is represented by a real-time preview functionality. Here’s how to use it:

• Start Typing: Enter your letter content in the "Letter Input" textarea.
• Live Preview: As you type, the content of your letter will be displayed in the "Live Preview" section below the textarea. This feature converts newline characters in the textarea into <br> tags in HTML for better readability.

The letter writing editor allows you to start with predefined templates for drafting your letters:

• Choose a Template: Click one of the template buttons ("Start with Sample Template 1", "Start with Sample Template 2", or "Start with Sample Template 3").
• Auto-Fill Textarea: The chosen template's content will automatically fill the textarea, which you can then modify or use as is.

Click the "Download Letter" button after composing your letter. This triggers a download of a file containing the content of your letter.

Click the "Share via Email" button after composing your letter. Your default email client will open a new message window with the subject "Sharing My Draft Letter" and the content of your letter in the body.

Click the "Share via WhatsApp" button after you've composed your letter. Your default browser will open a new tab prompting you to send the letter as a message to a contact on WhatsApp.

If you want to copy the text of your letter to the clipboard:

• Copy to Clipboard: Click the "Copy to Clipboard" button after composing your letter.
• Paste Anywhere: You can then paste the copied text anywhere you need, such as into another application or document.

For printing the letter directly from the browser:

• Print Letter: Click the "Print Letter" button after composing your letter.
• Print Preview: A new browser window will open showing your letter formatted for printing.
• Print: Use the print dialog in the browser to complete printing.
• In your response to a request for documents, it's important to acknowledge the request promptly, confirm your intention to provide the requested documents by the specified date, and express gratitude for the communication.
• While it's not always necessary, specifying the purpose of the requested documents can help ensure clarity and avoid any misunderstandings. It also demonstrates attentiveness to the recipient's needs.
• Yes, it's advisable to provide your contact information in your reply letter for further inquiries or assistance. This allows the recipient to easily reach out to you if they have any questions or require additional information.
• If you are unable to submit the requested documents by the specified date, it's important to communicate this to the recipient as soon as possible. Apologize for the delay and provide a revised timeline for when the documents will be submitted.
• Yes, expressing gratitude for the prompt communication regarding the requested documents is a courteous gesture and helps maintain a positive and professional tone in your reply letter.

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By letterskadmin

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• Editor Picks

How To Respond To A Resume Received Email

No Acknowledgement Can Spark Dysfunctional Candidate Behavior

Or some candidates send them again, depending on their interest in your posted job, because they don’t want to miss out on the opportunity to receive your consideration. These activities double your workload when you have to review repeat resumes and cover letters.

Other candidates might start sending their resumes on colorful paper to catch the employer’s eye better. From one employer’s memory of a job applicant’s desperate measures to get noticed, having to clean up confetti from her desk and the HR office floor did not endear that candidate to her in any way.

Thank You For Applying Email

An employee “thank you for applying” email lets job applicants know that their application has been received, and may also set up their expectations for what’s next and when they should expect responses. They can also be used to passively screen applicants.

• Completely free trial, no card required.
• Reach over 250 million candidates.

What Is A Response Email

The name has already told us all. A response email is simply an email to reply to another email. In business, this is the type of email you will have to write every day. This could be a meeting confirmation email, approving an application email, inquiry response email , declining an invitation or contract email, acknowledgment email, etc. Therefore, our receivers could be anyone you meet while working: your partner, your customer, your boss, your colleague.

Since maintaining high standards in business emails is a sign of professionalism, email response must be written well in every case. Poorly structured and unprofessional responses can even potentially result in business failure. So how to write an email response?

Don’t Miss: How Many Pages Should Your Resume Be

Examples Notes For When You Are Not Granted An Interview

Tip #1: Being gracious when you are rejected for a position is a good idea. You never know when you might want to apply again or cross paths with someone you interacted with at a different business.

• Thank you for letting me know that I am not in the running for the position. I appreciate that you reviewed my resume. I look forward to applying to other openings in the future.
• I appreciate that you let me know! I will stop sending follow-up emails regarding this position. Have a great day!
• Thank you for taking the time to let me know that I am not being considered for the position. If there is another position that is open and is a fit for my skills, I would appreciate being considered for that position as well.
• Thank you again for considering me. I am grateful that you let me know that Im no longer in the running. I will move on with my job search.
• Thank you for responding and notifying me that I will not be granted an interview.

How Do You Respond To A Resume Received Email

You respond to a resume received email by sending a brief acknowledgement email to the hiring manager, in which you thank them for reaching out to you, state your willingness to answer any questions they may have, and repeat your contact details so that the hiring manager can quickly find them.

Heres an example of how to respond to a resume received email:

Dear , Best wishes,

Note that resume received emails are sometimes sent automatically by applicant tracking systems . You can usually tell if this is the case if the email address is something like [email protected] or if the email says its autogenerated. In such cases, theres no need to respond to a resume received email.

Read Also: What Is A Good Typing Speed For Resume

Positive Communication With Job Candidates

Do you need a sample application acknowledgment letter? Here is a sample application response letter for the applicants who apply for your open positions. Use this sample letter to develop your own letters to tell anxious applicants that you have received their application and resume. When you fail to acknowledge your job candidates’ applications, you fail your first step as a potential employer.

Starting with this letter that lets your applicants know that you have received their resume and cover letter, you open the door to effective communication with the prospective employees who apply for your jobs.

This response letter is sent at one of the four critical points at which your candidates need communication from you . Rather than letting your candidates think that their application disappeared into a dark hole, or forcing them to try to communicate with you repeatedly, you can reassure them that their application is under consideration.

This is important because customizing a resume and a cover letter to apply for your job posting takes a candidate 30 minutes to an hour. Even online forms take a lot of candidate time. The candidate then waits and waits to learn if he or she was among the most qualified applicants and whether they will be invited to participate in a job interview.

Thank You For Your Email Auto

When you are away from the office on vacation, sick, or any other reason, you may want to use the auto-response feature of your email program. This feature will send an automatic email back to whoever sends you an email.

Below, you will find some examples of text you can use. Including when you will return and expect to reply to emails is professional and thoughtful and should reduce the amount of follow up emails from the same person. Also, if there is someone that can be contacted in your absence, please include that information too.

• Thank you for your email! I will return to the office on . Please contact at for any urgent issues while Im away.
• Thank you for contacting me. I will respond to your message on , when I return from vacation. If youd like support before my return, please reach out to at .
• This is an auto-response as I am currently out of the office. I am not checking email while I am away. If you need assistance before my return on , please contact or another member of the team.

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How To Acknowledge Email For Interview

Acknowledging a job interview is important for several reasons. When a hiring manager invites you for an interview, receiving an acknowledgement email confirms your availability and interest in the position. If they don’t receive a confirmation email usually within 24 hours, they may assume you’re no longer interested in the position.

An acknowledgement email is a great way to ask questions that you’re uncertain about concerning the interview. This includes but isn’t limited to the location of the interview , the date and time or to ask the hiring manager if they need any more documents or detail from you.

Scheduling A Phone Interview

It makes sense if you want to avoid offending someone when he or she is just trying to schedule a phone interview . But, based on my experience in recruiting, I know two things: Recruiters are busy and when they want to schedule a phone interview, it will take the most offensive email ever to ruin your candidacy at this stage.

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Use Your Personal Email

Be sure to respond through your personal email and not use the companies online system for any communication with recruiters. This is because you dont know who is monitoring your email activity or internet history in your IT department.

Also, you may not know the type of activity reports your boss routinely receives about you.

If you are out of work, most people find that recruiters play a small part in their job search. Although, in some industries like IT, recruiters may play a significant role.

However, I always remind members of Professionals In Transition that recruiters work for their client companies, not for them.

How To Respond To Recruiter Emails After Application Submission

In this scenario, youve applied for a specific job and now youve been contacted about your application to begin the next steps. It might seem scary, but its great news. Every time you have a chance to speak more with a recruiter, you have the chance to solidify their impression of you as a great job candidate.

However, try to keep the conversation to scheduled times set by the recruiter. If the recruiter is asking you if you have time to hop on a call to discuss your resume , use the email response to lock-down time to talk to do so versus talking about how great your resume is in the email.

If the recruiter is asking for more details about you, you can answer via email, but offer up options to continue the conversation in a call if theyd be interested.

Generally, the first times you communicate with a recruiter dont need to be novels. They are usually logistical correspondences so that you can get to the great conversations face to face or over a phone interview .

How To Respond To A Recruiter Email

CEOResues ETC.

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Letters To Job Candidates

Letters to job candidates are letters sent to applicants who are being considered for certain job positions. These could be acceptance letters to let the candidates know that they have been accepted, rejection letters to unsuccessful candidates, or job offer letters to officially offer job positions to the candidates. In all situations, a letter to a job candidate should be professional, thoughtful, and kind. Although you may think that it’s unnecessary to write to a candidate after an unsuccessful interview, there is nothing more unkind than leaving a candidate waiting and wondering. Letters to job candidates are essential in that they eliminate doubts and confusion after an interview. The best letters to job candidates are professionally and formally written. Use proper address and salutation for the candidate. Start by congratulating the candidate for his/her time. Proceed directly to conveying the intended message. If the candidate has been accepted and offered the job, state so clearly and provide more information about the position. However, if the candidate has been rejected, communicate this assertively and invite him/her to apply in the future. Make the letter short, clear, and to the point and avoid providing unnecessary details. End on a positive note.

If Youre Not Searching For A New Job Right Now

You may receive an email from a recruiter at a time when youre not interested in a new job. In this case, youll want to politely respond to the recruiter that youre not in the market for a new job right now. End the email by thanking them for their interest in you.

Thank you for reaching out about this opportunity. Im grateful to be considered.

Currently, I enjoy the work Im doing for , and Im not in the market for a new job. However, if I find myself pursuing a new job in the future, Ill be in touch.

Thanks again,

Your response to a recruiters email is the beginning of your communication with this employer. Even if its not a fit right now, you can use this opportunity to begin a relationship. When you begin searching later on, you can return to this email and respond again to re-engage the recruiter.

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Keep It Short And Natural

Its important then that your message in reply is short, clear, conveys appreciation for the opportunity, and includes your full contact information. If this is your dream-come-true opportunity, add a line that will help you connect with a recruiter. But again, make it natural. Dont exaggerate with excitement or try to impress the recruiter at all costs.

Try something along the lines:

Hi , Thank you for reaching out! This looks like a great opportunity, and I would certainly like to meet with you to discuss the details and learn more about the job. has been on my radar for a while and Im impressed with , it would be great to be a part of that and see how my skills and experience could benefit your . You can reach me directly at . Looking forward to connecting and again, thank you for the opportunity. Best,

Writer | Editor | Marketing Manager | Career Expert, Zipjob

Here is a sample email I recommend when responding to a recruiter:

Hi , Thanks for reaching out! Im interested in learning more about the opportunity you mentioned. As a with , I am currently interested in applying my skill and experience to a new business challenge. What information do you need from me?

Sign off with your full name, number, email, and possibly a link to your LinkedIn profile if it seems relevant.

Dont attach your resume unless they ask for it ideally, only submit a resume after you have reviewed a specific job description so you can include the keywords and metrics most likely to impress.

Remember To Respond Within 24 Hours

In business, everything should be fast. Responding to an email within a day is good etiquette. Certainly, we should respond as soon as possible so your receiver will be assured that you respect them and their concerns are being heard.In some cases, if the email you receive is emergency or powerfully expressed, a phone call may be more appropriate than taking the time to write an email.

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Examples To Thank You For Your Response To My Job Application Resume Inquiry Etc

This section will help you write a thank you message after you have submitted your application and before an interview. If you need examples of thank you notes after your interview, please read this after the job interview post.

Tip #1: If you receive an email response immediately after submitting sending your email, its very likely an auto-response. I suggest waiting until you get a reply that wasnt automatically generated before you reply.

Tip #2: If you are contacted by email to set up an interview, thank the person for choosing you and confirm that the date and time of the meeting works for you. If they give you multiple options, be sure to include the date and time that works best for you.

Tip #3: When you receive a rejection email, you can still respond with a short thank you note.

Regardless of the situation , your note can be short as the main goal is to say thank you and confirm any details. The examples below are split into sections for when you are offered an interview, declined for an interview, or when the response is that the position has been filled.

Dont Wait Too Long To Respond

Many times recruiters are sending out 100s of emails at a time, and their calendars will book up quickly. Keep your response brief and simple.

Heres a great response I received recently to someone that I had reached out to after reviewing his online portfolio that included his email address. In my email, I also added a scheduling link:

Hi , Thank you for reaching out. I dont believe that weve been in touch before, so its great to connect. Ive set-up an appointment to chat with you during the second half of next week. Also, Ive attached a copy of my latest resume so that you can learn more about me. I look forward to speaking with you. Thanks,

Related: How to Reach out to a Recruiter

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Example Iii Acknowledging An Email Professionally

We are glad that you are interested in working with our company. We are delighted that you have completed your MBA at such a young age.

Your resume has been passed to our human resource department. You may contact us if you do not receive a message from them within the next five working days.

We wish you the best in your application.

Email Examples: How To Respond To A Recruiter

Receiving an email from a recruiter about a job opportunity can be exciting and nervewracking at the same time.

Whether youre ready to consider a new opportunity or not, its a good practice to respond as soon as possible to any message from a potential employer. Below we aim to provide templates and insight so that when the time comes, you know exactly how to email a recruiter, regardless of your interest in the role.

If a recruiter contacts you from Indeed, their email will have a subject line that begins with their name or the companys name followed by sent you a message about your resume on Indeed. For example, if a recruiter from Bank of America contacted you from Indeed, you might receive an email with the subject line: Cassie at Bank of America sent you a message about your resume on Indeed.

Be sure to check your email settings and spam folders so you wont miss their messages. You can also check your account for notifications from employers .

Related: How to Find the Right Recruiter for You

From the email templates below, choose the one that best fits your situation and respond quickly and professionallysetting a great tone for any future conversations you may have with this employer. As a general rule, you should avoid emojis, emoticons and slang. Proofread your messages for typos before you hit send.

Here are four examples of how to email to recruiter based on your interest in the position:

How To Respond To Generalized Recruiter Messages

Youve signed up for newsletters and email lists for job sites and suddenly you are receiving recruiter messages that look like theyve been sent out to a thousand candidates. You are probably asking yourself, Are these real job opportunities ? And if so, are they worth pursuing?

Sometimes these types of emails can be spam, but a quick Google search or LinkedIn search will give you a lot of answers about the legitimacy of the company thats contacting you. If the company seems real and has some reviews on Zippia or another company review site, then you can probably assume that the job position is real.

Sometimes the recruiter isnt for a specific company, but a few companies. Look up the recruiter on LinkedIn first to see if they have a profile. You can also ask follow-up questions about them if you decide to respond.

The next step is how to respond.

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Similar Letters

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• After receiving a resume, respond with a letter. Assure the reader that you have received it and you will do something about it.
• Confirm that you have received the resume. Appreciate the applicant's interest.
• Explain what are you going to do with it. Whether you'll discuss it with someone, pass it on to someone else or keep it with you.
• Express goodwill at the end.

SAMPLE LETTER

[Letter Date]

[Subject: Normally bold, summarizes the intention of the letter] -Optional-

Dear [Recipients Name],

Thank you for your resume in regards to the teaching position here at Summit Middle School. We are working to go through each applicant's paperwork and will begin interviews next week. Thanks for your interest in the position. I know we'll find exactly the right candidate to mold these young minds.

Sincerely, [Senders Name] [Senders Title] -Optional-

[Enclosures: number] - Optional - cc: [Name of copy recipient] - Optional -

Sample response letter acknowledging a resume receipt.

Further things to consider when writing job offer to job candidates

Job offer letters are formal letters sent from a hiring company to selected job candidates to confirm that the candidates have been offered the positions officially. A job offer letter usually comes after a candidate has successfully completed an interview. The letter confirms the employment's offer details such as the job's description, salary, allowances, work schedule, paid time off, the date the employment starts, etc. If a candidate chooses to accept the job offer, he/she signs and returns the letter as an official and formal confirmation of acceptance of the position. Job offer letters kick off the employment relationship on a positive note. Say as much as possible about the offered position and its responsibilities. Clearly state the salary, mode of payment, and the frequency of payment. Briefly describe the benefits and allowances offered by the company such as housing, health, transport, etc. Be specific about dates and time. For instance, mention the employment start date and time, when you want the signed offer letter returned, the length of the probationary period, etc. Name other relevant documents the candidate is supposed to provide or sign before he/she starts working. Conclude on a note of anticipation of a positive response.

Letters to Job Candidates

Letters to job candidates are letters sent to applicants who are being considered for certain job positions. These could be acceptance letters to let the candidates know that they have been accepted, rejection letters to unsuccessful candidates, or job offer letters to officially offer job positions to the candidates. In all situations, a letter to a job candidate should be professional, thoughtful, and kind. Although you may think that it's unnecessary to write to a candidate after an unsuccessful interview, there is nothing more unkind than leaving a candidate waiting and wondering. Letters to job candidates are essential in that they eliminate doubts and confusion after an interview. The best letters to job candidates are professionally and formally written. Use proper address and salutation for the candidate. Start by congratulating the candidate for his/her time. Proceed directly to conveying the intended message. If the candidate has been accepted and offered the job, state so clearly and provide more information about the position. However, if the candidate has been rejected, communicate this assertively and invite him/her to apply in the future. Make the letter short, clear, and to the point and avoid providing unnecessary details. End on a positive note.

These articles may interest you

• Acknowledgment
• response letters

Word & Excel Templates

Printable word and excel templates.

Letter in Response to the Request made for Resume

A letter of response to a request of a resume is written by a potential employee to his probable future employer. When a job opportunity arises, an employer searches for the candidates and request their resumes to analyze if they are a fit for the position. When such a request is received, the candidate responds, usually, in the form of a letter or an email and attaches his resume with it.

This letter is important because:

• It shows gratitude regarding the request and consideration.
• It shows the courtesy of the candidate through a proper letter or a formal communication.
• It provides a chance to persuade the employer about the candidate’s competency and capability for the job.

The general format of this letter is:

• Details of the candidate.
• Details of the employer.
• The reason behind the letter.
• Statement to show gratitude.
• Persuade about your capabilities and skills.
• Inform about the attached resume.

This letter needs to be written in a professional tone and although the sender can utilize it as a platform to market his skills, the letter should stay in the realms of professionalism as this may have an impact on the candidate’s impression in the eyes of the employer. In addition, sending this letter and showing gratitude, rather than only sending the resume on request, would convince the employer that the candidate is seriously interested that might lead to his increased chances of selection.

I felt overwhelmed when I was informed through an email sent by you that your company has shown interest in my application. Attached with the letter is my resume as per your request. It is an honor for me to be selected among such knowledgeable individuals. I have had marketing experience of nearly 10 years.

I had been working with ABC for the said period. During my job, I was responsible for critically analyzing the prevailing market trends and then formulating a strategy that would help compete us in the economy. My efforts have been recognized internationally in a very short time. I hope to meet you soon so that I may be able to give you a detailed idea about my qualifications.

It was certainly a dream come true when you had requested for my resume. I have enclosed my resume with this letter. I had previously worked with companies ABC and TRF totaling my work experience of about 15 years. My 15 years’ experience as a Software engineer has helped me gain command over different computer languages. I can design software for individuals understanding different languages. Last year’s software exhibition has won me an award for my contribution to the industry.

I am looking forward to meeting you soon so that you can have a detailed overview of my qualification.

I had enclosed my resume with this letter as you had requested. I had worked at company TRG for almost a period of 7 years. I had worked there in the capacity of product developer. I had been responsible for suggesting any improvisations in the current market product launched by the company and addressing any issues if required. My work demanded me to interact with different individuals which have shaped me as an individual who can work easily adjust to different working environments.

Hope to meet you soon to give you a detailed overview of my qualifications.

Responding to a Complaint | 25 Sample Letters

Sample Letters Responding to a Complaint | Navigating customer complaints can be a challenging aspect of any business. However, it’s also an opportunity to demonstrate your dedication to customer service and to turn a dissatisfied customer into a loyal advocate for your brand. Responding effectively to a complaint involves not only addressing the issue at hand but also ensuring the customer feels heard, respected, and valued.

When drafting a response to a customer complaint, it is crucial to approach the situation with empathy, responsiveness, and a clear course of action to rectify the issue. Crafting the perfect response requires a balance of tact, transparency, and timeliness. Whether it’s a product defect, service delay, billing error, or anything in between, the way you respond can make all the difference.

In this post, we’ll explore sample letters tailored to different types of customer complaints. Each letter is designed to provide a framework for acknowledging the complaint, apologizing for the inconvenience, offering a solution, and maintaining a positive relationship with the customer. Use these examples as a guide to create your own effective responses and to ensure your customers feel valued and satisfied, even when things don’t go according to plan.

Table of Contents

Sample Letter Responding to a Complaint

Sample email 1 – apologizing for a delayed shipment.

Subject: Update on your delayed shipment – [Order Number]

Dear [Customer’s Name],

I hope you are doing well. My name is [Your Name], and I represent the customer support team at [Company Name]. We have recently been monitoring your order [#Order Number] and regret to inform you of a delay in the shipment of your [product].

First and foremost, I would like to extend my sincere apologies for the inconvenience this may have caused. We understand the importance of receiving orders promptly, and our team is doing everything possible to resolve this issue quickly. The delay was caused due to unforeseen circumstances in our supply chain, and we are working closely with our logistic partners to expedite the delivery of your order.

As an immediate update, your new estimated delivery date is [new delivery date]. We understand that this might be disappointing, and if the revised date causes any inconvenience or if you have additional concerns, please feel free to contact our team. We are here to help and will work with you to find the best possible solution.

Once again, I deeply apologize for this delay, and I assure you that we are doing everything we can to get your package to you as soon as possible. We will provide additional updates on the progress of your shipment if any further changes occur.

Thank you for your understanding and patience, and for being a valued customer.

Sincerely, [Your Name] [Your Position] [Company Name] [Contact Information]

Sample Email 2 – Addressing a Software Bug

Subject: Update on reported software bug – Case # [Ticket Number]

My name is [Your Name], and I am a member of the technical support team at [Company Name]. I’m writing to provide you with an update on the software bug you reported (Case # [Ticket Number]) affecting the [specific feature] of our [product].

We want to assure you that we take such issues very seriously, and I apologize for any inconvenience this bug may have caused you. Our development team has reviewed your bug report, and I am happy to inform you that they have identified the root cause of the issue. They are currently working on a fix and expect to release an update for the [product] by [estimated release date].

In the meantime, we have discovered a temporary workaround for the issue: [explain the workaround in detail]. We understand that this workaround might not cover all aspects of the affected feature, but we hope it helps alleviate the impact of the bug until the permanent fix is released.

We truly appreciate your understanding and cooperation during this process. If you need further assistance or have additional concerns, please do not hesitate to contact our support team. We are here to help and support you at all times.

Thank you once again for bringing this issue to our attention, and for being a valued customer of [Company Name].

Best regards, [Your Name] [Your Position] [Company Name] [Contact Information]

Sample 3 – Responding to a Pricing Complaint

Subject: Response to your pricing concern

I hope you are doing well. My name is [Your Name], and I am part of the customer relations team at [Company Name]. I recently received your email expressing concerns about the pricing of our [product/service]. I wanted to personally reach out to address your concerns and provide some clarity around our pricing structure.

First and foremost, I apologize if our pricing has caused any confusion or dissatisfaction. At [Company Name], we are committed to delivering top-quality products and services while maintaining fairness and transparency in our pricing. The pricing model we have in place is designed to take various factors into account, such as product development, manufacturing costs, market conditions, and ongoing support and updates.

I understand that the cost might seem high compared to some other options in the market, but we have designed our [product/service] to provide a premium experience and deliver exceptional value and performance. Our team continuously invests in research, quality assurance, and customer support to ensure you have the best possible experience with our [product/service].

I hope this explanation provides some context and reassures you of our commitment to providing excellent value for the price. If you have any further questions or concerns, please feel free to reach out. Our team is here to help and support you in any way we can.

Thank you for your understanding and for being a valued customer of [Company Name].

Warm regards, [Your Name] [Your Position] [Company Name] [Contact Information]

Sample 4- Responding to a Pricing Complaint

I hope this message finds you well. Firstly, I want to sincerely apologize for the difficulties you have experienced with our [product/service/feature]. I understand how such issues can lead to frustration, and I assure you that your concerns are our top priority.

As I understand it, you’re feeling [upset/angry/frustrated] because [summarize the specific issue related to product/service/feature]. This certainly isn’t the experience we want our valued customers to have and I apologize that we have fallen short of our usual high standards.

Our team is committed to resolving this problem for you. [Here, explain the specific action or solution you’re implementing to resolve their issue.]

I truly appreciate your patience and understanding in this matter. Your feedback has been instrumental in bringing this concern to our attention and will contribute significantly to the necessary improvements we will make.

We value your perspective and wish to restore your satisfaction with our service. If you have any other suggestions or need further assistance, please feel free to get in touch. Thank you again for allowing us to address y

our concerns.

Sincerely, [Your name] [Your position]

25 Sample Letters | Responding to a Complaint

Sample Letter 5: Responding to a Complaint about a Product Defect

Subject: Our Apologies and Action on Your Product Complaint – [Ticket Reference]

Dear [Customer Name],

Thank you for reaching out to us with your concerns regarding the [Product Name] you purchased from our store. I’m [Your Name], and I oversee customer satisfaction here at [Company Name]. Please accept our sincerest apologies for the inconvenience the defect in the [Product Name] has caused you.

We strive to provide high-quality products to all of our customers, and we’re genuinely sorry that we missed the mark on this occasion. Upon receiving your complaint, we immediately launched an investigation into the matter.

As part of our commitment to customer satisfaction, we would like to offer you a choice between a full refund or an exchange for any other product of equivalent value. Meanwhile, we are also reviewing our quality control processes to prevent such incidents from occurring in the future.

Please reply to this message with your preferred resolution, and we will take care of the rest as swiftly as possible.

Thank you once again for bringing this matter to our attention. Your feedback is invaluable in helping us improve our service.

Warm regards,

[Your Name] Customer Satisfaction Manager [Company Name] [Contact Information]

Sample Letter 6: Responding to a Complaint about Service Delay

Subject: Addressing Your Service Delay Concerns – [Ticket Reference]

I hope this message finds you well. I am [Your Name], the Service Manager here at [Company Name]. I’m writing in response to the complaint we received on 2024 regarding a service delay.

Firstly, allow me to extend our deepest apologies for the delay and the frustration it has caused. We understand how valuable your time is, and it’s always our goal to provide efficient and timely service.

We have taken immediate action to investigate the cause of this delay and found that [explain reason for delay briefly]. Although we are taking steps to ensure this won’t happen again, that doesn’t diminish the inconvenience you have experienced.

To make amends, we would like to offer you [state compensation, e.g., a discount, a complimentary service, etc.]. We hope this can begin to restore your faith in our commitment to exceptional service.

If you have any further concerns or if there’s anything more we can do to assist you, please don’t hesitate to let me know.

Once again, I apologize for any inconvenience we may have caused you and thank you for your patience and understanding.

Best regards,

[Your Name] Service Manager [Company Name] [Contact Information]

25 Sample Letters Responding to a Complaint

Sample Letter 7 Responding to a Complaint about Employee Conduct

Subject: Follow-Up on Your Complaint – [Ticket Reference]

I am [Your Name], the Customer Relations Lead at [Company Name]. I was distressed to learn about your recent interaction with one of our staff members that did not meet our usual standards of professionalism and courtesy.

I want to apologize unreservedly for the behavior you reported. We hold our team to a high standard of conduct, and it’s apparent from your detailed account that we have fallen short in your case.

An internal investigation has been initiated, and appropriate measures will be taken to ensure this is an isolated incident. Additionally, I would like to offer you [compensation or remedial action] as an apology and a gesture of our commitment to customer satisfaction.

Your feedback is crucial for our growth and helps us maintain a respectful and professional environment for everyone. Please do not hesitate to reach out to me personally if you want to discuss this matter further or if there is anything else we can do for you.

Again, we are truly sorry for this lapse in service, and I assure you we are taking your feedback very seriously.

Kindest regards,

[Your Name] Customer Relations Lead [Company Name] [Contact Information]

Sample Letter 8: Responding to a Complaint about Billing Error

Subject: Your Billing Inquiry – [Ticket Reference]

My name is [Your Name], and I am the head of the billing department at [Company Name]. I’m writing to acknowledge the receipt of your billing complaint and to offer our sincerest apologies for any confusion caused by the unexpected charge on your account.

We take such matters with utmost seriousness, and after reviewing your claim, we can confirm that the charge was indeed a billing error on our part. To rectify this, we’ve initiated an immediate refund of [amount], and you should see this reflected on your statement within the next 3-5 business days.

In addition to issuing a refund, we are also investigating how this error occurred and will refine our billing practices to prevent similar issues from arising in the future.

We value your business greatly and want to offer [a goodwill gesture, e.g., a discount on your next service] for the inconvenience you’ve suffered. We hope to maintain the trust and relationship you’ve built with our company.

If you have any more questions or need further assistance, please do not hesitate to contact me personally.

Thank you for your understanding, and once again, we apologize for the error.

[Your Name] Billing Department Head [Company Name] [Contact Information]

Sample Letter 9 : Responding to a Complaint about Website Issues

Subject: Our Steps to Resolve Your Website Concerns – [Ticket Reference]

I trust this message reaches you in good spirits. I am [Your Name], the IT Support Lead at [Company Name]. I’ve received your complaint about the difficulties you faced while using our website, and I want to offer you our unreserved apologies for the inconvenience.

Your report was immediately passed to our technical team for investigation, and they have identified [a brief explanation of the issue]. Please rest assured that we have already commenced work on a permanent solution.

In the interim, we suggest the following steps [list any alternative solutions or workarounds]. We understand that this may not fully make up for the disruption in service, but we hope it will assist you until the issue is fully resolved.

As a token of our apology, and in appreciation of your patience, we would like to offer you [a gift, discount, or similar compensatory gesture].

If you have any further questions, concerns, or require additional support, please don’t hesitate to respond directly to this email.

Thank you for your understanding and for giving us the opportunity to correct this for you.

Kind regards,

[Your Name] IT Support Lead [Company Name] [Contact Information]

Sample Letters Responding to a Complaint about Website Issues

Sample 10 delayed delivery issue.

I apologize for the unexpected delay in the delivery of your [product]. I understand how frustrating it can be to not receive a product as anticipated. We are looking into the reason for this hold-up and are working closely with our delivery partners to expedite your shipment. We will provide you with updated tracking information as soon as it becomes available. Thank you for your patience and understanding.

Sample 11 Faulty Product

We’re sorry to hear that you have received a faulty [product]. We appreciate you bringing this to our attention, and we would like to offer a replacement at no cost to you. Please provide your order details, and we will initiate the replacement process immediately. We will also conduct a thorough assessment on our end to ensure that this issue does not recur.

Sample 12 Billing Error

I apologize for the billing error that you have encountered. We certainly understand how concerning it can be to see an unexpected charge. I have reviewed your case and will promptly reverse the erroneous charge. It should reflect on your original payment method within 3-5 business days. Your feedback will help us improve our billing processes to prevent such incidents in the future.

Sample 13 Cancellation Request

We are sorry to hear that you’d like to cancel your [service/subscription]. To ensure a seamless cancellation process, I have forwarded your request to our team. You should receive a confirmation email shortly. If there are any outstanding issues or concerns you would like to discuss before completing the cancellation, please let us know, and we’ll do our best to address them.

Sample 14 Response to Customer Complaint

We sincerely regret that your experience with our [product/service] has prompted you to express dissatisfaction. Your feedback and your satisfaction are of utmost importance to us.

Here at [Company Name], we strive to provide excellent service and quality products, and we apologize wholeheartedly for falling short of these standards in your experience.

We assure you that your complaint has been taken very seriously. It has been directed to the corresponding department as part of an immediate review process. The details you’ve provided will be invaluable in this review, helping us identify the root cause and preventing similar occurrences in the future. Thank you for bringing this to our attention.

As we work towards resolving this issue, we would like to offer you [compensation or actions to be taken] as an apology and a measure to restore your faith in our [product/service].

We will provide continuous updates on the progress of your case, and our customer service team is available for any questions or further concerns you may have.

We deeply value your support and your understanding as we take essential steps to rectify this situation and improve our [product/service] for the benefit of our valuable customers such as yourself.

Kind Regards, [Your name] [Your position]

Sample 15 Software or App Issue

Thank you for reporting the issue you’ve encountered with our software or app. Our technical team has been notified and is currently working to resolve this matter. As a temporary workaround, please try [suggest a possible temporary solution]. We will keep you informed of our progress and notify you as soon as the issue is resolved. Your patience and support are greatly appreciated.

Sample 16 Incorrect Order

We apologize for the mistake made with your order. Our team is already working to correct the issue and expedite the delivery of the correct items. In the meantime, please keep the incorrect items as a token of our apology. Your patience and understanding are truly appreciated, and we are committed to ensuring that such errors are minimized in the future.

Sample 17 Service Interruption

We apologize for the recent service interruption that has impacted your experience. Our team is diligently working to restore service and functionality as soon as possible. In the meantime, we kindly ask for your patience, and we will update you on our progress. We value your support and are dedicated to minimizing future service disruptions.

Sample 18 Account Issue

We apologize for the inconvenience you have experienced while trying to access your account. We have identified the issue and are working to resolve it as soon as possible. In the meantime, please try resetting your password using the “Forgot Password” link on our login page. If the issue persists, do not hesitate to reach out to us for further assistance.

SAmple 19 Refund Request

We understand that you are not satisfied with your purchase and are seeking a refund. Our team is reviewing your request, and we assure you that we will process it as quickly as possible. Please allow 5-7 business days for the refund to reflect on your original payment method. We appreciate your patience during this process.

Sample 20 Product Availability Inquiry

I understand that you are inquiring about the availability of [product]. While this item is currently out of stock, we are working diligently to replenish our inventory. We expect the product to be available again within [timeframe]. We apologize for any inconvenience this may cause and are grateful for your interest in our products.

Sample 21 Feature Request

Thank you for suggesting the addition of a new [feature] to our [product/service]. We value customer input and have forwarded your request to our product development team for consideration. We continuously strive to improve our offerings, and your feedback is highly appreciated. We will notify you of any future updates or improvements related to your request.

Sample 22 Membership Upgrade

We appreciate your interest in upgrading your membership to our [premium service/subscription]. To facilitate the upgrade, please log in to your account and navigate to the ‘Upgrade Membership’ option. Follow the instructions to complete the process. If you encounter any issues or have further questions, please let us know and we will be glad to assist.

SAmple 23 Technical Support

Thank you for reaching out with your [specific technical issue]. To troubleshoot this problem, please try the following steps: [provide a numbered list of troubleshooting steps]. If the issue persists after attempting these solutions, please do not hesitate to get back in touch with us for further assistance. Our technical support team is standing by to help.

Sample 24 Complaint Escalation

I understand that your issue remains unresolved, and I apologize for any frustration this may have caused. To escalate your complaint, I have forwarded your concerns to our higher management team. They will review the case and contact you directly within [timeframe] to address your concerns and propose a resolution. We appreciate your patience and understanding in this matter.

ْSample 25 Poor Customer Service Experienc

I’m truly sorry to hear about your recent experience with our customer service team. We take such concerns very seriously and apologize for any inconvenience caused. Your feedback will be duly forwarded to the relevant departments for review, and appropriate action will be taken to address the situation. Please know that we remain committed to providing the best possible service to our customers.

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25+ Resume Acknowledgement Letter – Format, Tips, Email Templates

• Sample Letters
• February 17, 2024
• Acknowledgement Letters

Resume Acknowledgement Letter Format:  A Resume Acknowledgment Letter is written by an organization to the applicants who have submitted their resumes for a particular job. The organization writes this Resume Acknowledgement Letter to confirm that the resume of the candidates has been acknowledged by the authorities.

Resume Acknowledgement Letter – Format Tips, Samples, Examples

Content in this article

Also Read: 20+ Complaint Acknowledgement Letter Format, Email Templates

What is a Resume Acknowledgement Letter?

A Resume Acknowledgment Letter is written by an organization to the applicants who have submitted their resumes for a particular job.

In this article, we can see many formats for resume acknowledgment letters. Many examples have been provided here in order to make the readers understand about acknowledgments.

What does the Resume Acknowledgment Letter contain?

Resume Acknowledgment Letter contains the following terms. When you need to write a perfect letter, you need to follow these terms.

• Sender’s name
• Organization’s name applied for
• Post applied for
• Qualifications required
• Applicant’s qualifications

Tips for Writing Resume Acknowledgment Letter

Writing a resume acknowledgment letter is an important step in the hiring process. Here are some tips to help you craft an effective resume acknowledgment letter:

• Promptness : Send the Resume acknowledgment letter promptly after receiving the resume to assure the applicant that their application has been received.
• Personalization : Address the applicant by their name and mention the specific position they applied for to personalize the letter.
• Gratitude : Express gratitude to the applicant for their interest in the position and for taking the time to submit their resume.
• Confirmation : Clearly confirm receipt of the applicant’s resume to alleviate any concerns they may have about whether their application was successfully submitted.
• Professionalism : Maintain a professional tone throughout the Resume Acknowledgement Letter, ensuring that it reflects positively on your organization.
• Next Steps : Provide information about the next steps in the hiring process, such as when applicants can expect to hear back regarding the status of their application or any upcoming interviews.
• Contact Information : Include contact information or instructions on how applicants can follow up if they have any questions or need further information.
• Clarity : Ensure that the Resume Acknowledgement Letter is clear and concise, providing all necessary information without overwhelming the applicant with unnecessary details.
• Politeness : Close the Resume Acknowledgement Letter with a polite and friendly closing, reiterating your appreciation for the applicant’s interest in the position.
• Proofreading : Before sending the resume acknowledgment letter, proofread it carefully to check for any grammatical errors or typos that may detract from its professionalism.

By following these tips, you can create a well-written and thoughtful resume acknowledgment letter that leaves a positive impression on applicants and reflects well on your organization.

Resume Acknowledgment Letter – Email format

For sending sudden acknowledgment they are needed to be sent on social media. Given here is an email format for a Resume Acknowledgement Letter.

Dear ____________,

We appreciate your interest in our company for the position of _______(Position Applied) and we acknowledge your resume for the same. We are in the process of selecting all the resumes and will be shortlisting the candidates whose educational qualifications, meet our requirements.

All the best and hope for good luck.

_________________

Resume Acknowledgement Letter Sample Format

This resume acknowledgement letter sample format confirms receipt of an applicant’s resume, expresses appreciation for their interest, and outlines the next steps in the hiring process.

[Your Company Name]

[Your Company Address]

[City, State, Zip Code]

[Applicant’s Name]

[Applicant’s Address]

Dear [Applicant’s Name],

Thank you for submitting your resume for the [Job Title] position at [Your Company Name]. We appreciate your interest in joining our team.

We would like to acknowledge that we have received your application. Our hiring team is currently in the process of reviewing all applications, and we will carefully consider your qualifications.

Should your skills and experience align with our requirements, we will contact you to schedule an interview. Please note that due to the volume of applications we receive, we may not be able to respond individually to each applicant.

We appreciate the time and effort you put into your application and thank you for considering [Your Company Name] as your potential employer.

Best regards,

[Your Full Name]

[Your Title/Position]

[Your Contact Information]

Resume Acknowledgement Sample Letters

Letters that give a perfect format to explain the Resume acknowledgment are given here. To download these formats, use the links provided above.

Letter for Acknowledgment of a resume of a person Sample #1

A letter for a person acknowledging him about his resume that has been sent to a company.

This is an acknowledgment letter to make you know that we have received your resume. First of all, we are happy to know that you are interested in our company.

We are in the selection process of the resumes sent to us. Once after the screening, we are going to send you an acknowledgment of whether you are selected or not.

All the best

Management team

_______________

Letter for Acknowledgment of a Resume of a Person Sample #1

Sample Resume Acknowledgment Letter Sample #2

Hand overing an acknowledgment to a person about resume and asking to submit the details regarding the same.

Dear __________,

This is an acknowledgment letter to Mr._____________. A letter has been sent to you on [date] stating that we need your personal details and resume for the further qualifications.

It will be easy for us for selecting candidates if they are updated fastly. Reach us at [mail address and phone number] for further details.

Waiting soon for the information

________________

Resume Acknowledgement Letter Sample #3

A Resume acknowledgment letter sent to the person to say about the status of the application/resume sent to the company.

Your application [Sr.no 1234567] has been in verification with the Manager.  You have applied for the post of Salesperson in this company. For 40 posts, we have received 5000 resumes. So, we are in the scrutiny process to select the perfect persons.

Hope so you will be one of them.

Also See: 10+ Donation Acknowledgement Letter Format – Tips, Templates

Resume Acknowledgment Letter Sample #4

A Resume Acknowledgement Letter the employer about the friend’s resume sent for a recommendation.

Dear ___________

This is ___________, the colleague from your former company. How are you? Heard that you were recently promoted and you have occupied the Manager role. It is good news that I have heard.

This sudden letter is to give you an acknowledgment of the resume sent to you a few days earlier. He is my friend who is in search of a job. He is very much talented and waiting for a platform to show his talents.

I have sent you the soft copy of the resume and hope so you will take care of that as soon as possible.

__________________

Acknowledgment of resume submission letter

This acknowledgment letter confirms receipt of an applicant’s resume, expresses appreciation for their interest, and outlines the next steps in the hiring process.

[Your Company Name] [Your Company Address] [City, State, Zip Code] [Date]

[Applicant’s Name] [Applicant’s Address] [City, State, Zip Code]

This email serves as an acknowledgment of the receipt of your resume. Our hiring team will carefully review your qualifications and, should your skills align with our requirements, we will contact you to schedule an interview.

Due to the volume of applications we receive, we may not be able to respond individually to each applicant. However, please be assured that your application is important to us, and we will reach out if further information is needed.

We appreciate the time and effort you invested in your application and thank you for considering [Your Company Name] as your potential employer.

[Your Full Name] [Your Title/Position] [Your Contact Information] [Your Company Name]

Acknowledgment of Resume Submission Letter

Confirmation of resume receipt

This confirmation letter acknowledges the receipt of an applicant’s resume, expressing gratitude for their interest and outlining the next steps in the hiring process.

I am writing to confirm the receipt of your resume for the [Job Title] position at [Your Company Name]. We appreciate your interest in joining our team.

This email serves as confirmation that we have received your application. Our hiring team will carefully review your qualifications, and if your skills align with our requirements, we will contact you to schedule an interview.

Due to the volume of applications we receive, we may not be able to respond individually to each applicant. Nevertheless, please be assured that your application is important to us, and we will reach out if further information is needed.

Confirmation of Resume Receipt

Response to resume submission email

This response email acknowledges the receipt of an applicant’s resume, expresses gratitude for their interest, and outlines potential next steps in the hiring process if qualifications match requirements.

Subject: Acknowledgment of Your Resume Submission

This email serves as confirmation of the receipt of your application. Our hiring team will carefully review your qualifications, and if your skills align with our requirements, we will contact you to schedule an interview.

Response to Resume Submission Email

Thank you for submitting your resume

This acknowledgment letter expresses thanks for the submitted resume and outlines the potential for further communication if the applicant’s qualifications match the company’s requirements.

Thank you for submitting your resume for the [Job Title] position at [Your Company Name]. We appreciate your interest in our organization.

This email serves as a confirmation of the receipt of your application. Our hiring team will thoroughly review your qualifications. If your skills align with our requirements, we will contact you to discuss the next steps in the hiring process.

Due to the volume of applications, we may not be able to respond individually to each applicant. Nonetheless, please be assured that your application is important to us, and we will reach out if further information is needed.

We value your interest in joining our team and thank you for considering [Your Company Name] as your potential employer.

Thank you for Submitting your Resume

acknowledgment of job application letter

This acknowledgment application letter confirms the receipt of the job application, expressing thanks and outlining potential further communication if the applicant’s qualifications match the company’s requirements.

Also Read: 15+ Personal Acknowledgement Letter Format -Meaning, Templates

Thank you for submitting your job application for the [Job Title] position at [Your Company Name]. We appreciate your interest in joining our team.

This email serves as confirmation of the receipt of your application. Our hiring team will carefully review your qualifications, and if your skills align with our requirements, we will contact you to discuss the next steps in the hiring process.

Due to the volume of applications, we may not be able to respond individually to each applicant. Nevertheless, please be assured that your application is important to us, and we will reach out if further information is needed.

Acknowledgment of Job Application Letter

FAQS About Resume Acknowledgement Letter Format, Tips, Email Templates

What should be included in a resume acknowledgment letter.

This Resume Acknowledgement Letter include a confirmation of the resume receipt, expressions of appreciation for the applicant’s interest, a brief overview of the hiring process, and potential next steps.

How do I format a resume acknowledgment letter?

In this Resume Acknowledgement Letter start with a professional header, address the applicant formally, express gratitude, confirm receipt of the resume, and outline potential next steps. End with a formal closing and your contact information.

Where can I find templates for resume acknowledgment letters?

Online platforms offer various templates tailored to different industries. Search for Resume Acknowledgement Letter templates specific to your needs and customize them according to your company’s tone and style.

What wording is appropriate in a resume acknowledgment letter?

In this Resume Acknowledgement Letter use clear and concise wording, express appreciation for the applicant’s interest, confirm receipt of the resume, and outline the next steps in the hiring process. Maintain a professional and positive tone.

Can a resume acknowledgment letter be sent via email?

Yes, resume acknowledgment letters are commonly sent via email. Ensure a professional email format, including a clear subject line, formal salutation, and a well-articulated body that covers the necessary details.

Are there best practices for writing a resume acknowledgment letter?

Yes, best practices include prompt acknowledgment, expressing appreciation, providing clarity on the hiring process, and offering a professional and positive tone throughout the Resume Acknowledgement Letter. Tailor the letter to your company’s brand and values.

Are there templates available for resume acknowledgment letters?

Yes, various templates are available online for resume acknowledgment letters. These Resume Acknowledgement Letter templates often include standard elements and can be customized to suit specific situations.

How can I express gratitude effectively in a resume acknowledgment letter?

This Resume Acknowledgement Letter express gratitude sincerely by acknowledging the effort and time the applicant invested in submitting their resume. A brief and genuine thank-you message can make a positive impression.

Can I send a resume acknowledgment letter via email?

Yes, sending a resume acknowledgment letter via email is common and efficient. Ensure a professional email format with a clear subject line, a personalized greeting, and necessary details.

Share these articles with your friends, employees, and colleagues who want to know about Resume Acknowledgement Letter Format .  Follow us on Instagram to know more about these Letter Formats. Various types of Work from Resume Acknowledgement Letter Format are provided here.

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Costco CEO stuns young boy by responding to his email asking for help with school fundraiser

Costco really is the best..

A 12-year-old student wrote Costco's CEO asking for help.

Imagine your 12-year-old son is helping take part in his school’s Valentine’s Day fundraiser. You’d probably be proud and encouraged at the way he’s getting involved and doing something good, right?

Now imagine, as part of that effort, he decided to email the CEO of Costco , one of the most beloved big box retailers in the world . Well, that’s cute, right? But what if he told you the CEO not only wrote back but went out of his way to donate exactly what your son asked for?

It may sound too good to be true, but that’s exactly what happened when Grant Cerwin sent an email to Costco CEO Craig Jelinek . The sixth grader emailed Jelinek asking if he would donate one of Costco’s famous 93-inch teddy bears to his middle school’s fundraiser in Los Angeles:

The 12-year-old's letter to Costco's CEO was too good to ignore

“Hi Mr. Jelinek,

My name is Grant Cerwin and I am 12 years old. I go to [removed] Middle School and am the 6th grade class rep. We want to raffle one of your giant bears as a Valentine’s Day fundraiser for our school. We are part of the Los Angeles Unified School District. Is there any chance Costco might donate one? My dad has a truck and we could come get it at the store. I would make sure everyone knew you gave it to us in our school newsletter, on social media and with a big sign by the bear. I know it is a long shot but I thought it couldn’t hurt to ask. We are also seeing how we might get enough money to buy one. Thanks for considering. Your friend, Grant.”

12-year-old student Grant Cerwin writes to Costco CEO Craig Jelinek

Well, it turns out the long shot was perfectly timed.

Jelinek not only saw the email but jumped into action, asking his colleague "Can we find him a teddy?" Then his lieutenant emailed their colleagues to quickly find a bear for Cerwin’s school, writing: “Do whatever it takes to find a Big Bear and set up pick up for Lesley. Keep me posted.”

And Costco CEO Craig Jelinek had the perfect response

Costco CEO Craig Jelinek steps in to help

Grant then received the following message from Costco:

“Good morning Grant. I am the Toy Supervisor at our Costco’s LA Regional office. I have good news, Costco will be donating a 93” Plush Bear to your school to use in your Valentine’s Day fundraiser! We could have it delivered to the school directly so your parents don’t have to worry about transporting it.”

Costco reached out directly to Grant Cerwin to help

With time to spare, the Big Bear was delivered to Grant and his school was able to include it in their fundraiser. And while moments like this don’t happen every day, they are a great reminder that even the biggest companies are run by real people and those people often have big hearts. Big, as in 93” plush bear big.

And let’s be honest, we’re not entirely shocked that this happened at Costco, a company that has built a well-earned reputation for treating both its customers and its employees with dignity and respect .

“It speaks volumes about the leadership at Costco that Grant got the response he did,” Grant’s mother Lesley Cerwin told Upworthy. “He is a boundlessly optimistic child and as a parent you worry the world will chip away at that positivity. I’m grateful that the team at Costco reaffirmed my son’s belief that the world is full of good people.”

“I couldn’t believe that they responded so fast and that so many people helped,” Grant told Upworthy. “They didn’t want anything, just to help our school.”

This is one of the many reasons people love Costco so much

The Costco bear was delivered to Grant Cerwin and his classmates

Something as seemingly simple as a donated teddy bear might not sound like much, but it’s examples like this that show the power of bridge-building between companies and communities.

An act of kindness in itself can go a long way. And when that is coupled with the impact it had not only on Grant and his mom, but on Grant’s classmates, you can start to see a real impact that all started with a single email.

Grant Cerwin and his classmates pose with the Costco bear.

“My teachers and friends at school are excited,” Grant said. “We all can’t believe how big it is. It takes a bunch of us to move it around. Our ASB class is working on a thank you card.”

Plus, let’s be honest, a personal touch from someone as high-profile as Craig Jelinek and his team isn’t a bad way to build customer loyalty either. As Lesley told us, “I’ve always liked Costco. Will I be even happier to shop there now? You bet. It is a great store and now I am acutely aware that it is run by amazing people.”

This article originally appeared on 2.16.23

• 17-year-old runs up and shoves mama bear off a wall in her backyard to protect her dogs ›
• Watch an adorably goofy video of 20-year-old Keanu Reeves at a teddy bear convention ›
• She quit teaching, works at Costco, and has 'never been happier.' That says something. ›
• Why you should never question the Costco cake order process - Upworthy ›
• Couple saves $1000 on vacation package through Costco Travel - Upworthy ›
• People share Costco food court items around the world - Upworthy ›
• Costco customers reveals why they bring their own mayonnaise to the store - Upworthy ›

Couple in their 30s live permanently on cruise ships for a little over $10K a year

“i’m not a millionaire ... i just live full-time on cruise ships.”.

A magnificent cruise ship on the ocean.

Giving it all up and retiring to live on a cruise ship at 32 seems like a lifestyle choice only available to the ultra-wealthy. However, two financially savvy retired school teachers from Tennessee have managed to do just that, spending under $10,000 for the first eight months at sea.

Monica Brzoska, 32, and Jorrell Conley, 36, met in 2015 while teaching in Memphis, Tennessee. The following year, they booked a week-long cruise to Mexico, Belize, and Grand Cayman. After that, they were hooked on cruising together.

Eight years later, in March 2023, they booked a week-long Caribbean cruise. When it was over, instead of returning home to Memphis, they had a wild idea: Why not continue to book consecutive cruises? So, they did just that.

Monica was inspired to start living the life she always wanted after her father fell ill and her mother told her: "Don't wait for retirement. Follow your dreams."

View this post on Instagram A post shared by Monica Brzoska (@life_by_any_means)

The couple crunched the numbers and found that if they chose the cheapest cabins and used the deals they’ve received from Carnival Cruises, they could book the first 8 months for just under $10,000. “It sounds mad, but the numbers made sense. Accommodation, food and entertainment would be included – we’d only need spending money,” Brzoska told The Sun. “And because we’d been on so many Carnival cruises, we’d earned access to some amazing offers.”

Hopping from ship to ship isn’t difficult for the couple because many disembark from the same ports. But they sometimes have to fly when they can’t walk to the next ocean liner.

The couple then quit their jobs, sold their possessions, and started a new life on the high seas. They rent out their 3-bedroom home in Memphis to maintain steady cash flow. The average 3-bedroom home in the area rents somewhere between $1200 to $1900 a month.

Over the first year of their new life, the couple completed 36 consecutive cruises. They have already visited countless destinations across the globe, but they can’t choose a favorite. "For a cultural experience, we loved Japan," Brzoska told a Carnival Cruise director on Instagram . The couple also loved Greece for its “history” and Iceland because it was the "closest to being on Mars."

One of the most incredible benefits of loving on a cruise ship is that so many things are taken care of for you. The couple never has to cook any meals, do any laundry or drive. Every night, there is something to do, whether it’s checking out a comedy show or enjoying drinks and dancing in the nightclub.

Plus, on cruises, just about all the costs are covered, so you rarely have to open your wallet. It’s a stress-free, all-inclusive lifestyle. Brzoska says that when you remove the everyday stresses from life, it’s great for your marriage. “Without the daily stresses of life, we rarely argued, but always told each other if we needed space or more time together,” she said.

The couple also makes sure to have one date night a week, during which they dress up and have a nice meal together.

Most people may be unable to give it all up and live their lives hopping from ocean liner to ocean liner. But there’s a great lesson in the story of Brzoska and Conley: You never know how much time you have left, so don’t wait for retirement to live the life of your dreams.

Upworthy has reached out to Brzoska for comment and is still awaiting a response.

A 3-year-old gave her mom a 25-word master class on what forgiveness really means.

"tonight i was taught a lesson in forgiveness by a three year old. it was a gut punch, too.".

Mom and blogger Mary Katherine Backstrom regularly shares snippets of life with her two children on her Facebook page . One particularly touching interaction with her daughter is melting hearts and blowing minds due to the three-year-old's wise words about forgiveness.

Even adults struggle with the concept of forgiveness. Entire books have been written about how and why to forgive those who have wronged us, but many still have a hard time getting it.

Who would guess that a preschooler could encapsulate what forgiveness means in a handful of innocent words?

Backstrom told the story in a now viral Facebook post:

"My daughter and I just had a knock-down, drag-out bedtime hour. Finally, about ten minutes ago, I put her to bed and through clinched teeth said 'I love you, Holland, but not another word tonight. You are going to sleep now. I'm done fussing over stuffed animals.'

'Mommy?'

I paused on the way out the door, literally biting my tongue I was so frustrated.

'What is it, Holland?'

'I DO have one more thing to say.'

Of course she did. She was standing on the bed with her hands on her hips, too. Her hair was wild and she was using her arm to wipe her tears and snot away from her face.

'Mommy,' my three year old said, staring me down with venom in her tiny voice...

'I FORGIVE YOU!!!'

Then she laid down and cried and honest to goodness, for a hot minute, I didn't know what to do.

The way she said 'I forgive you,' made it sound like cuss words.

I walked over to the bedside and leaned over.

'Baby girl, do you know what forgiveness means?'

She was still sniffling, her face shoved deep into her Little Mermaid pillow.

'Yes,' she muttered.

I really had to hear this.

'It means you were wrong, and I'm tired of being mad, and now I'm going to sleep and my heart won't have a tummy ache.'

So there you have it, folks.

Tonight I was taught a lesson in forgiveness by a three year old. It was a gut punch, too. And you're dang right I climbed in that bed and loved on her.

Because to be honest, MY heart had a bit of a tummy ache.

I was reminded by my toddler to never go to bed in anger. Because when you do, your heart will have a tummy ache.

And you know what? I've been alive for 35 years, and I've got to give it to her:

She's not wrong."

According to experts, the preschooler really isn't wrong.

According to UC Berkeley's Greater Good Science Center :

"Psychologists generally define forgiveness as a conscious, deliberate decision to release feelings of resentment or vengeance toward a person or group who has harmed you, regardless of whether they actually deserve your forgiveness. Just as important as defining what forgiveness is , though, is understanding what forgiveness is not . Experts who study or teach forgiveness make clear that when you forgive, you do not gloss over or deny the seriousness of an offense against you. Forgiveness does not mean forgetting, nor does it mean condoning or excusing offenses. Though forgiveness can help repair a damaged relationship, it doesn't obligate you to reconcile with the person who harmed you, or release them from legal accountability. Instead, forgiveness brings the forgiver peace of mind and frees him or her from corrosive anger. While there is some debate over whether true forgiveness requires positive feelings toward the offender, experts agree that it at least involves letting go of deeply held negative feelings. In that way, it empowers you to recognize the pain you suffered without letting that pain define you, enabling you to heal and move on with your life."

Basically, Holland said the same thing, just in 25 kid-friendly words.

The post has been shared more than 92,000 times, and Backstrom told Upworthy she was pleasantly surprised when it went viral.

"It makes me happy when heartwarming stories go viral," she said, "because I think it's a shared slice of humanity that everyone is finding in common. And in this case, the innocence and profound wisdom that at times comes from the mouths of children."

"I think children are able to speak profound truths," she added, "because they address complex emotions in simple ways. As adults we complicate our approach to conflict. We could learn a lot from toddlers who express their frustration, hug it out, forgive, and move on. It would certainly save us a few 'heart tummy aches.'"

Indeed it would. Thank you, Holland, for the sweet reminder.

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Mom offers a tour of her 'average middle-class house' and it's just what people needed to see

“let’s normalize ‘average’ because there is nothing wrong with it.".

Stephanie Murphy shares her "average" home in viral TikTok video.

Sure, it’s lovely to see pristine, perfectly curated homes that look like they belong in Architectural Digest . A little inspo never hurt anyone. But as we all know, the spotless life is simply not an achievable reality, especially for those with busy lives and limited budgets (read: most of us ).

But you know what? Maybe even the messy homes deserve some love. The ones with constant junk piles and unfinished projects and dirty dishes and misplaced toys . The homes that will never grace the cover of a magazine but still do a wonderful job of containing all the moments life has to offer—the big, small, extraordinary, mundane and everywhere in between. Cause at the end of the day, isn’t that a home’s true purpose anyway?

Highlighted in Murphy’s tour are the pantry door that’s remained unpainted for three years, blinds held together with binder clips, air conditioners held in place by duct tape, a full dish rack tray that’s “a permanent fixture” on their countertops, and not one but two junk drawers (honestly, that’s a little low by my count).

@steph_murphy Lets normalize “average” because there is nothing wrong with it. Everywhere you look on social media you see big gorgeous houses in perfect condition and its hard not to compare yours to them. But its not the norm and half the time its staged. Our house is lived in, and its filled with love and tons of memories and at the end of the day thats all that matters. ♬ vampire - Olivia Rodrigo

You’ll also notice a fridge that is covered in her kid’s artwork and school pictures. Not in any cohesive way, but merely thrown on randomly, as nature intended.

Meanwhile, in the master bedroom, Murphy and her husband’s bed have two separate blankets because neither of them like to share. A genius idea, and just another example of how we really, really don’t need to continue with marital sleeping norms that don’t actually feel comfortable. Another way is possible!

As for why Murphy decided to showcase her “average, middle-class house,” it’s all in the caption of her video:

Judging from the comments sections of this now-viral post, it seems like other people are ready for more average content.

“This is awesome!” one person wrote. “I’m constantly feeling inadequate when people have a perfect house that looks like nobody lives there!”

“I feel seen,” added another.

Hear, hear. No need to feel inadequate about having a home that’s lived in. Imperfection has its own kind of beauty.

This article originally appeared on 8.14.23

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Female doctors share bikini pics after group of mostly male researchers deemed them 'inappropriate'

"i am good at my job, i am a professional. i am a doctor. i am also a human.".

It's no surprise that employers often look at job applicants' social media profiles before hiring them. According to CareerBuilder , 70% of employers "use social media to screen candidates before hiring."

It makes sense because social media profiles can reveal a lot about someone's true personality and employers don't want to take any unnecessary risks.

The Journal of Vascular Surgery did a study where it viewed the social media profiles of 235 medical residents to see if they had "unprofessional or potentially unprofessional content."

The study found that "One-half of recent and soon to be graduating vascular surgery trainees had an identifiable social media account with more than one-quarter of these containing unprofessional content."

The paper with a warning: "Young surgeons should be aware of the permanent public exposure of unprofessional content that can be accessed by peers, patients, and current/future employers."

At first glance, this study seemed like it was helping graduates with their careers by warning them against social media posts that could get them into trouble. But the study created in a backlash from the medical community because it shamed female doctors.

The major bone of contention that medical professionals had with the study is that the team of predominantly male researchers said that "provocative posing in bikinis/swimwear," "provocative Halloween costumes," and "holding/ consuming alcohol" are all inappropriate.

There's nothing wrong with a woman wearing a bikini or anyone having a beer in public, why did the study deem them inappropriate?

The paper inspired female medical professionals to push back against the study by posting shots of themselves in swimwear and imbibing adult beverages under #MedBikini.

Some male allies got in on the hashtag, too.

The backlash prompted one of the authors of the study, Dr. Jeff Siracuse, to apologize for the paper's framing.

"Our intent was to empower surgeons to be aware and then personally decide what may be easily available for our patients and colleagues to see about us social media," Siracuse wrote on Twitter.

"However, this was clearly not the result. We realize that the definition of professionalism is rapidly changing in medicine and that we need to support our trainees and surgeons as our society changes without the appearance of judgment."

This article originally appeared on 7.24.20

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A woman with dementia adored her haircut. Her husband's letter to the stylist is everything.

"looking back, it was likely dozens of haircuts you gave that day. but one which revitalized a woman's sense of self and her singular beauty.".

Grab a tissue, folks, because this is one of those stories that has almost too much love and goodness to bear in it.

Sara Verkuilen was working at Hair Cuttery in Round Lake Beach, Illinois last winter when an older couple walked in for a haircut. "I don't think I had ever done their hair before," Verkuilen told Upworthy. "They were walk-ins."

The man and his wife were "just really cute together," she recalled. "He was so sweet with her and obviously very in love."

Little did Verkuilen know how much of an impression her personal service and professional skills would have on both them that day.

See on Instagram

The stylist shared a letter she received recently from the husband, signed only as "a grateful customer." The letter reads:

"Dear Sara,

This is a little bit awkward. But I've waited a really long time to pass this on to you.

My wife and I came in for haircuts shortly before Christmas of last year.

My wife was suffering from dementia, and you treated her as if you'd been working with dementia patients all your life. You let us sit next to each other, and when it came time for her cut you turned her chair towards me so I could watch her expression as you cut her hair.

It turned out even better than I thought it would.

Sadly, she died in March. And that haircut was one of the last, best moments of her life. She felt so pretty. She visited the mirror in her bathroom several times during the day and would come out beaming.

To see her so happy was priceless.

Looking back, it was likely dozens of haircuts you gave that day. But one which revitalized a woman's sense of self and her singular beauty. I hope you always realize the power of your profession.

It's so easy to take things like that for granted.

A grateful customer"

Verkuilen said she wishes she could contact the man.

She doesn't remember the couple's name and the letter didn't give any personal information, but it meant a great deal to her to receive it. She says she'd been feeling kind of stuck and bored in her career, which she's been in about eight years, and this letter gave her the boost she needed.

"Receiving this letter was a huge reminder why I do what I do," she said. "It's an amazing feeling seeing someone look in the mirror after a transformation and smiling. Seeing how beautiful they feel, how confidence levels change. But it's an extremely difficult career. I get burnt out easily. I hope this letter can restore faith in other stylists that are maybe doubting if this career is right for them. We touch more than hair and I hope all the stylists out there realize how important they are and how what we do can have such an impact on our clients."

She also hopes seeing the letter helps clients understand that stylists don't "just cut hair."

What a beautiful reminder to appreciate people who work in service jobs, the little things that make us happy, the "singular beauty" of our loved ones, and the time we have with them.

This article originally appeared on 7.10.20

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Flight attendant reveals the two surefire ways to get a first-class upgrade

Daughter surprises her dad with 'prized possession' he sold 30 years ago to help the family, 13-yr-old's completely unique 'bohemian rhapsody' rendition was so great it even wowed queen, singer in hospice gives a heartbreaking performance of 'landslide' for 'one last time', brendan fraser showed up at a screening of 'the mummy' completely decked out in costume, a study has been following 'gifted' kids for 45 years. here's what we've learned..