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SSRS Opinion Panel

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Forward thinking research.

SSRS is your trusted partner for complex and challenging research problems. With the latest data collection best practices, cutting-edge survey methodologies, and an industry leading team, SSRS is breaking the mold on what research companies can do.

Rooted in truth.

Our Encipher® suite of calibration services utilizes innovative and experimentally-validated methods to reduce bias and improve data quality. A rigorously tested approach to calibrating nonprobability and hybrid data, our expansive bank of customizable calibration items offers a refreshing alternative to “one size fits all” weighting.

Providing answers you can stand behind.

SSRS Opinion Panel Products are widely renowned tools for providing accurate, multi-modal survey responses that deliver on how people think and how their opinions guide behavior. Fast and Flexible, our panels are at the forefront of our work and the foundation on which we have built our value.

Sharing insight.

SSRS speaks at several industry events and conferences throughout the year. Take a look at our schedule to see where we are presenting and what we are attending!

SSRS in the News

More americans want the us to stay the course in ukraine as long as it takes.

New Article from Brookings Reports on Findings from the University of Maryland Critical Issues Poll, conducted by SSRS

Polling data shows Trump campaign’s difficulty in framing the conversation around Kamala Harris

New insight from "The Breakthrough", a project from CNN, Georgetown University, the University of Michigan, SSRS and Verasight

Health Care for Women: How the U.S. Compares Internationally

Findings from the 2023 Commonwealth Fund International Health Policy Survey, Fielded by SSRS

Community Health Centers’ Progress and Challenges in Meeting Patients’ Essential Primary Care Needs

Findings from the Commonwealth Fund 2024 National Survey of Federally Qualified Health Centers, Conducted by SSRS

Women and Abortion in Florida

Findings from the 2024 KFF Women’s Health Survey

Women and Abortion in Arizona

Abortion experiences, knowledge, and attitudes among women in the u.s., workwell: dayforce’s new initiative gives employers data-driven insights to make work life better.

Conducted in Partnership With SSRS

New Marquette Law School Poll national survey finds uptick in approval of U.S. Supreme Court

Disapproval still remains above 50%, Survey conducted by SSRS

Half of low-income Texas adults disenrolled from Medicaid health insurance say they became uninsured

Survey Conducted by SSRS

SSRS provides answers you can trust through rigorous research and relevant insights. Our focus, resolve, and passion for solving problems is relentless. We apply independent thinking to custom research solutions, combined with agile and steadfast problem-solving. When you work with the SSRS team, you have confidence in the reliability of data rooted in truth.

Our Research Areas

Public opinion & policy.

Leading the way to a well-informed society through customized research.

• Physicians and other health care providers
• Businesses owners, benefits managers, and other company health care decision makers
• Patients with a variety of health conditions and experiences
• Older adults

KFF Vaccine Monitor

Health care & health policy.

Using patient and provider experiences to build healthier communities and improve health equity.

International Health Policy Surveys

Consumer & lifestyle.

SSRS gets to the heart of what makes people tick by digging into consumer attitudes and behaviors.

• Hear the voice of the consumer
• Explore product and service development and usage
• Understand customer experience
• Discover people’s lifestyles and choices

Canada Lawn & Garden Marketplace Study

Sports & entertainment.

Snapshots into the consumer mindset through the lens of lifetime, entertainment and sports with a historical perspective.

Sports Poll

Luker lens poll, sports poll kids, despite declining interest, olympics are the best entry point for new sports fans.

Insight from Chad Menefee, Ph.D.

Political & Election Polling

SSRS conduct non-partisan political and election-related research research using a mix of samples, modes, and methods.

• SSRS utilizes mixed methods tailored to research needs
• SSRS links a variety of data sources to improve survey data quality
• SSRS applies an advanced use of weighting adjustments

2022 Collaborative Midterm Survey

Events and speaking engagements.

You can find the SSRS team at industry conferences and events all year long! Whether we are attending, speaking, or presenting, we look forward to connecting with you and sharing insights from our research.

Recent Insights

Public Interest in the 2024 Summer Olympics

New Research from the SSRS Opinion Panel Omnibus

The Public’s Interest in the 2024 Summer Olympics

The American Public and Patriotism

The Public and Patriotism

The Health of Health Panel Data

Comparing Survey Outcomes Between Probability Panelists and Address Based Sample Respondents

Americans and Travel

Who will be the next “face” of the NBA? Insights from 30 years of tracking NBA stars

Ssrs solutions.

Providing answers you can trust through rigorous research and relevant insights. SSRS tackles the most complex and challenging research questions to impact positive change.

Proprietary. Innovative. Fit for purpose. SSRS offers tailor-made research solutions designed to gather hard-to-get data and answer complex problems.

Rigorous Standards Combine Accuracy, Flexibility, and Affordability

SSRS Opinion Panel Omnibus

Perfect if You Want to Field a Short Survey or…

SSRS Virtual Insights

A Full-service Solution for Conducting Virtual Qualitative Research

SSRS Business Insights

An Innovative Source of B2B Sample

A Suite of Calibration Services Utilizing Innovative and Experimentally Validated…

Snapshots into the Consumer Mindset Through the Lens of Lifetime,…

The First and Longest Running Tracking Study Focusing on Sports…

Building the Next Generation of Sports Fans

SSRS Text Message Panel

Probability-based, Quick Turnaround Polling

SSRS ABS Innovations

Elevating Address-based Sampling to New Levels

SSRS Proprietary Panels

Highly Scalable Cost-efficient Data Collection Platform Tailored to Meet Client…

Rutgers-Eagleton/SSRS Garden State Panel

Measuring Public Opinion in New Jersey

The People Behind the Data

We know research is all about people, and it’s time to get personal. Our team of critical thinkers has genuine enthusiasm for our work and a shared goal to connect people through research. We get excited about the inherent problem solving involved in survey-based research, and our process fosters transparency through collaboration.

“Being a part of a team that genuinely enjoys working together on thought-provoking research was my goal as we built SSRS. I want to nurture a creative, innovative, supportive environment. As new challenges arise so do new opportunities for creative problem solving. It is so exciting! ” Melissa Herrmann President

“We are proud to work with clients who share our main goal: Making sure that public opinion includes the voices of people that are oftentimes under-represented in research. ” Eran Ben-Porath Chief Research Director

“We all work very hard, but we also know how to have fun together. The culture here is amazing, and I have not experienced another company like SSRS in my 20+ year market research career.” Jen Schmidt VP of Online Research and Strategy

“I enjoy helping clients use data to support their ‘why’ so they can sustainably continue to implement and or alter their own services or offerings.” Gabi Salomon Senior Project Director

“Conducting reliable public opinion research is critical not only to meet specific client objectives, but to ensure a high functioning democracy overall. I am proud to be part of that enterprise!” Jordon Peugh Chief Business Officer

Our passion for solving problems is relentless.

When you work with the SSRS team, you gain accountability-driven thoughtfulness into unpacking complex challenges. Let's start a conversation about your next project.

Leading Scientific Publishing Companies: Top 18 Powerhouses in the Industry

The scientific publishing industry is dedicated to disseminating and promoting research findings across various disciplines. These companies provide platforms for researchers to submit and publish their work, ensuring that it reaches the global scientific community. Scientific publishing companies play a crucial role in quality control, peer review, and copyright protection. They offer a wide range of products and services, such as academic journals, textbooks, reference books, and online databases. The industry is constantly evolving, with a growing focus on open access publishing, allowing free and unrestricted access to scientific findings. Additionally, advancements in digital technology have led to the development of innovative publishing formats, such as interactive multimedia publications. The industry is also embracing data sharing and reproducibility initiatives to enhance transparency and scientific rigor. Overall, the industry aims to facilitate scientific progress and knowledge dissemination while adapting to the changing needs and trends of the research community.

Top 18 Scientific Publishing Companies

1.  elsevier.

• Headquarter: Amsterdam, North Holland, Netherlands
• Founded: 1880
• Headcount: 5001-10000
• Latest funding type: Private Equity

Elsevier is a scientific publishing company with over 100 years of experience. They provide a wide range of products and services to support researchers throughout the publication process, helping them improve their articles before submission.

2.  Springer Nature

• Headquarter: Berlin, Berlin, Germany
• Founded: 2015
• Headcount: 10001+

Springer Nature is a reputable company in the research industry, known for publishing influential journals. They aim to promote science and scientific reasoning by engaging with external editors and investing in initiatives to support their work. With a focus on open access, they have published a significant number of articles free to read online, contributing to an open science future.

3.  Jimma University

• Headquarter: Jimma, Ethiopia
• Founded: 1983

The Ethiopian Journal of Education and Sciences is a print journal published by Jimma University, focusing on scientific papers in the fields of science and education.

4.  Universitas Airlangga

• Headquarter: Surabaya, East Java, Indonesia
• Founded: 1954
• Headcount: 1001-5000

Unair.ac.id is a scientific journal that publishes original research findings in the field of Organic Chemistry, inorganic, Analytical, Physical Chemistry, Biochemistry, and other chemical sciences. It aims to solve problems in the medical, pharmaceutical, environmental, and agricultural fields using chemical approaches.

5.  UAP - Universidad Alas Peruanas

• Headquarter: Peru
• Founded: 1996

UAP.edu.pe is a multidisciplinary university institution that promotes scientific research through its own journal, Ciencia y Desarrollo. It publishes research conducted by its specialized faculty, external researchers, and students. The journal is available in both Spanish and English and focuses on promoting scientific research across various disciplines. It has been operating since 1996 and publishes on a quarterly basis.

6.  Mdpi

• Headquarter: Basel, Switzerland

MDPI.com is a platform for peer-reviewed, scientific open-access journals operated by MDPI.

7.  Frontiers

• Headquarter: Lausanne, Vaud, Switzerland
• Founded: 2007

Frontiersin.org is an open access publishing platform that aims to connect researchers with the latest scientific knowledge and breakthroughs. They provide a wide range of high-quality journals covering various fields, including life sciences, health, neuroscience, psychology, environment, robotics, AI, engineering, humanities, and sustainability. Frontiers also offers ebooks, publishing agreements, and institutional partnerships to promote open science and advance research.

8.  Taylor & Francis Group

• Headquarter: Milton Park, United Kingdom
• Founded: 1798

Taylor & Francis is a leading research publisher that provides rapid, transparent publishing solutions for a diverse range of organizations and researchers. They offer expert collections, e-books, and reference-led content in various subject areas including medicine, healthcare, humanities, social sciences, and STEM.

9.  Animal Nutrition

• Headquarter: Beijing, China
• Headcount: 11-50

ScienceDirect is a platform that provides access to a wide range of scientific literature and research articles. It offers downloadable reports, including Electronic Holdings Reports and KBART product and package reports.

10.  Universidade Estadual Paulista Júlio de Mesquita Filho

• Headquarter: Sao Paulo, Brazil
• Founded: 1976

Unesp.br is a university in São Paulo, Brazil that offers undergraduate and postgraduate courses in various fields, including Biological Sciences, Ecology, Physical Education, Pedagogy, Computer Science, Environmental Engineering, Physics, Geography, Geology, and Mathematics.

11.  UniCesumar

• Headquarter: Maringá, Paraná, Brazil
• Founded: 1990

UNICESUMAR is a university that offers various educational programs and courses. It publishes scientific journals and promotes research in different fields, including law, health sciences, and social sciences.

12.  Islamic Azad University, Central Tehran Branch

• Headquarter: Tehran, Tehran, Iran (Islamic Republic of)
• Founded: 1982

IAUCTB.ac.ir is the official website of the Islamic Azad University Central Tehran Branch. It provides information about the university's research and academic programs, including specific details about its psychological research journal. Users can access articles and publications, submit their own research papers, and contact the editorial board. The website also offers a glossary of key terms and a subscription service for important news and announcements.

13.  Egerton University

• Headquarter: Kenya

Egerton University is a higher education institution based in Egerton, Kenya. It publishes the Egerton Journal of Science and Technology, focusing on scientific research papers. The university offers a range of academic programs and conducts research in various fields.

14.  Université du Québec à Trois-Rivières

• Headquarter: Trois-Rivières, Québec, Canada
• Founded: 1969

The company uqtr.ca is a research journal that focuses on promoting the dissemination of research on small and medium-sized enterprises (SMEs) and entrepreneurship in the French language. It publishes high-quality scientific contributions in the fields of management, economics, and related disciplines. The journal welcomes both theoretical and empirical works and encourages interdisciplinary research. It targets researchers, students, professionals, and policymakers interested in the latest developments in SMEs and entrepreneurship.

15.  Tabriz University of Medical Sciences

• Headquarter: Tabriz, Eastern Azarbaijan, Iran (Islamic Republic of)
• Founded: 1946

TBZMED.ac.ir is the official website of the Medical Journal of Tabriz University of Medical Sciences. It provides access to academic research articles and journals in the field of medical sciences.

16.  University of Évora

• Headquarter: Évora, Alentejo, Portugal
• Founded: 1559

UEvora.pt is the official website of the University of Évora, providing information about its libraries, events, research resources, and publications. It offers access to digital libraries, online journals, and ebooks, facilitating academic research and knowledge exchange. The website also highlights collaborations with external publishers and organizations in the scientific and architectural fields.

17.  Instituto Federal de Educação, Ciência e Tecnologia do Maranhão

• Headquarter: São Luís, Massachusetts, Brazil

IFMA (Instituto Federal do Maranhão) is an educational institution that offers a variety of academic publications. Their publications include journals such as Polifonia em Foco, Acta Tecnológica, and [re]Design, covering fields like humanities, technology, and design. These journals provide a platform for researchers to share their original articles, promoting knowledge democratization and scientific/technological progress.

18.  Universidad Nacional Pedro Henríquez Ureña

• Headquarter: Distrito Nacional, Santo Domingo, Dominican Republic

UNPHU is a university in the Caribbean that focuses on promoting and preserving the cultural traditions and knowledge of the region. They offer a wide range of disciplines in humanities, architecture, and social sciences. The university publishes a scientific journal, AULA, that accepts original articles in Spanish and English.

Want to find more scientific publishing companies?

If you want to find more companies that offer academic journals, textbooks, and online databases you can doso with Inven. This list was built with Inven and there are hundreds ofcompanies like these globally.

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• Ownership: Which of these are private equity backed? Which are family-owned?
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2020 Top 50 U.S. Market Research and Data Analytics Companies

Diane Bowers

A full ranking of the top market research and data analytics companies in the U.S. for 2020

The “2020 Top 50 U.S. Report”—formerly known as “The Gold Report”—is developed by Diane Bowers and produced in partnership with the Insights Association and Michigan State University . The report is also sponsored by the AMA, ESOMAR and the Global Research Business Network . The report includes a ranking of the top 50 companies, a breakdown of trends by Bowers , and an analysis of the market research and analytics industry  by Michael Brereton, Melanie Courtright and Reg Baker.

50. RTi Research

Founded: 1979 2019 U.S. revenue: $12.9 million Percent change from 2018: -3% 2019 non-U.S. revenue: — Percent from outside U.S.: — 2019 worldwide revenue: $12.9 million U.S. employees: 45

In a world awash in data, the challenge is to turn data into something meaningful, something that can be communicated simply and acted upon effectively. RTi Research meets that challenge head-on, turning data into meaning through smart research design, flawless execution and innovative storytelling. Everything the company does is aimed at helping its clients move their ideas and insights through their organizations to influence change. 

RTi has conducted research in just about every category in the U.S. and globally. Informed by 40 years of experience across categories and cultures, RTi knows what works and what doesn’t, when to leverage new technology and methods, and when traditional approaches are best.

49. Hypothesis

Founded: 2000 2019 U.S. revenue: $18.3 million Percent change from 2018: -4.7% 2019 non-U.S. revenue: — Percent from outside U.S.: — 2019 worldwide revenue: $18.3 million U.S. employees: 61

Hypothesis uses insights, strategy and design to help important brands do amazing things. The company specializes in tough questions that take creative, multidimensional approaches, thoughtful strategy and a broad business perspective. Hypothesis’ approach combines inventive consumer-centric qualitative research, advanced analytics, strategic thinking and data visualization. Its award-winning design team translates complex information into compelling, easy-to-understand deliverables to socialize learnings and engage teams. 

In 2018, Hypothesis added important new capabilities with the launch of Momentum, a strategy that turns insight into application with downstream marketing and implementation planning. The Momentum team has worked alongside Hypothesis consultants on strategic engagements with clients focused on brand strategy, product development, and led dozens of workshops with senior and C-level executives to socialize insights and ideate on next steps. 

In 2019, Hypothesis’ focus on growth continued with its expansion to the Midwest and establishment of its Chicago office. From this office, the company will be able to service new and current clients in the Midwest and on the East Coast.

48. Bellomy Research

Founded: 1976 2019 U.S. revenue: $21 million Percent change from 2018: 1.4% 2019 non-U.S. revenue: — Percent from outside U.S.: — 2019 worldwide revenue: $21 million U.S. employees: 116

Bellomy is a privately held, family-owned, full-service market intelligence company. Bellomy focuses on driving successful business outcomes through the design and delivery of solutions that yield deeper customer understanding. The company surrounds its clients’ business challenges with an unparalleled mix of knowledge and experience, marketing science and proprietary research technology. 

Bellomy’s work involves both B2C and B2B environments—with qualitative and quantitative insight solutions spanning market segmentation, customer experience and journeys (including digital user experiences), brand equity, product innovation, shopper insights, marketing optimization, social research platforms and research technology. Bellomy works with clients across a broad range of categories and industries including consumer packaged goods, financial services, automotive, retail, restaurant and hospitality, telecommunications and technology, apparel and textiles, utilities, healthcare, insurance and home improvement.

Bellomy serves as an extension of its clients’ marketing research and customer experience departments by integrating a broad set of capabilities and areas of expertise, including segmentation, customer (and digital experience), shopper insights, social research platforms, brand equity, product innovation and marketing optimization. In addition, Bellomy clients leverage SmartIDEAS, the firm’s enterprise consumer knowledge and insight platform. 

47. Edelman Intelligence

Founded: 1999 2019 U.S. revenue: $21 million Percent change from 2018: 12.9% 2019 non-U.S. revenue: $11.5 million Percent from outside U.S.: 35.4% 2019 worldwide revenue: $32.5 million U.S. employees: 131

Edelman Intelligence (EI) is the global research and analytics consultancy of Edelman, the world’s largest global communications firm. Based in New York, with employees in 18 offices internationally, EI houses more than 200 consultants, strategists, researchers, data scientists, data visualization specialists and analysts worldwide. Its specialists are method-agnostic and leverage the best of primary and secondary research, advanced analytics and business science to solve business and communications issues for its clients. EI’s offering spans the full spectrum of client needs, from mapping the current environment and targeting key audiences, to optimizing content and measuring business impact. 

EI partners with early-stage start-ups and Fortune 100 companies alike, providing strategic research, analytics, and insights-based marketing and communications counsel for a broad range of stakeholders and scopes, including government and public affairs, corporate reputation and risk strategy, crisis and issues management, employee experience and talent advisory, executive positioning, strategic communications and public relations, marketing and branding strategy, customer experience and insights, mergers, acquisitions and market entry strategy and more.

Key accomplishments in 2019 included advancement of its Edelman Trust Management (ETM) capabilities, including an evolution of its offering focused specifically on providing guidance for measuring and building trust in brands. Developed building from its 20-plus years studying trust through the Edelman Trust Barometer and the initial iteration of ETM (which explores corporate trust), this proprietary model for brand trust measurement was created in partnership with renowned academics from Harvard Business School and INSEAD, Edelman Brand experts and external marketing thought leaders. In recent months, this model has been engineered to consider fundamental transformations to consumer/brand relationship dynamics that the COVID-19 pandemic has accelerated.

46. KS&R

Founded: 1983 2019 U.S. revenue: $21.7 million Percent change from 2018: -1.4% 2019 non-U.S. revenue: $3.6 million Percent from outside U.S.: 14.2% 2019 worldwide revenue: $25.3 million U.S. employees: 100

KS&R is a privately held strategic consultancy and full-service marketing research company. For nine consecutive years, KS&R has received the highest Gold Index composite score of any provider in the Prevision/Inside Research survey of marketing research buyers. This is a testament to the company’s passion for excellence and client-first business philosophy—wherein KS&R empowers its clients with timely, fact-based insights so they can make smarter decisions and be confident in their actions.

KS&R creates and executes global custom market research solutions for some of the best-known corporations in the world in more than 100 countries and 50 languages. It has extensive and diverse industry experience with particular strength in healthcare (pharma and device), technology, entercom, transportation, professional services, and retail and e-commerce. Team members often include business strategists with client-side experience and deep industry knowledge.

In 2019, KS&R leveraged its expansive network of pharmacy panels to build world-class capabilities for pharma inventory measurement and healthcare insights. Its marketing scientists have driven marked advances in pricing decision support, which have now been validated by positive in-market results. KS&R expanded its portfolio to include insights fusion across multiple channels of content (primary research, social media, web-based information, etc.). And finally, it introduced its KS&R Win-Loss program that provides actionable insights for how organizations can improve their value proposition and sales performance to close more deals.

Founded: 1911 2019 U.S. revenue: $22.7 million Percent change from 2018: 12.9% 2019 non-U.S. revenue: — Percent from outside U.S.: — 2019 worldwide revenue: $22.7 million U.S. employees: 78

NAXION guides strategic business decisions globally in healthcare, information technology, financial services, energy, heavy equipment and other B2B markets, drawing on depth of marketing experience in key verticals and skilled application of sophisticated and inventive methodologies. The firm’s NAscence Group helps life science innovators develop commercialization strategy through clinical trials design and selection of target indications, forecasting, brand planning and other research-based consulting services.

Engagements routinely include market segmentation, opportunity assessment and innovation, demand forecasting and pricing, positioning, brand health, market monitoring and lifecycle management. The firm deploys multiple data streams including primary research (qualitative and quantitative), secondary data, customer databases and other complex datasets to develop an integrative perspective on business problems. The firm also builds custom panels for B2B markets.

Project leaders with sector experience and research proficiency are supported by in-house methodologists and a wide portfolio of advanced analytic tools, including proprietary modeling services and software, all of them highly customized. The firm continues to invest significant resources in intellectual capital to enhance enterprise decision support with cutting-edge methods, including specialized “small data” choice models, new predictive techniques using big data and brand-customized text analytics. Its Farsight suite supports the building of highly dynamic models capable of producing forecasts for complex market scenarios, including paradigm-shift technologies, and gives market monitoring programs a forward-looking perspective that guides timely market interventions. Other services include litigation and regulatory support, often involving expert testimony in cases involving trademark confusion, deceptive advertising and brand equity. NAXION’s strong commitment to operational excellence is reflected in ISO certification and in-house operations capabilities to deliver exceptional levels of quality control. 

Founded: 1991 2019 U.S. revenue: $24.2 million Percent change from 2018: -3.6% 2019 non-U.S. revenue: $1.2 million Percent from outside U.S.: 4.7% 2019 worldwide revenue: $25.4 million U.S. employees: 144

Gongos is a consultative agency that places customers at the heart of business strategy. Partnering with insights, analytics, marketing, strategy and customer experience groups, Gongos operationalizes customer centricity by helping companies both understand their customer needs and deliver on them better than anyone else.

From product innovation to portfolio management, customer experience to consumer journeys, pricing strategies to marketing optimization, and trend analysis to predictive modeling, Gongos provides both outside-in and inside-out approaches across organizations to drive greater customer attraction, retention and lifetime value.

Gongos further serves as a translator to help cross-functional teams fuel the competency to gain and apply consumer wisdom, transform decisions into action and navigate organizational change. Coalescing enterprise data with primary research and curating insights for multiple audiences further empowers stakeholders to achieve greater ROI by ensuring information is designed to influence actions and behaviors from executives to the frontline. 

Gongos’ consultative tools stem from change management principles that help organizations navigate the transformation often necessary to create a more outside-in perspective as they reorient around the customer. Gongos’ approaches to engage multiple audiences include communication strategies and tactics grounded in frameworks such as its adoption-to-advocacy model and human-centered design.

43. Maru/Matchbox **

Founded: 2016 2019 U.S. revenue: $28 million Percent change from 2018: 3.7% 2019 non-U.S. revenue: $14 million Percent from outside U.S.: 33.3% 2019 worldwide revenue: $42 million U.S. employees: 150

Maru/Matchbox began disrupting the market research industry in 2000. Powered by proprietary technology, its expert teams are deeply invested in key sectors of the economy, including consumer goods and services, financial services, retail, technology, healthcare, public services, and media and entertainment. Maru/Marchbox provides organizations with the tools and insights to connect with the people that matter most, so they can build and maintain a competitive advantage. 

In 2019, Maru/Matchbox released a series of innovative research solutions. 

• Digital Media Measurement is a campaign evaluation approach that enables clients to better understand how content, channels and brands interact to deliver effective communication. 
• Creative Insight measures people’s implicit and explicit responses to advertising, giving clients a complete picture of how their ad is working. It is designed to evaluate any type of ad or brand communication, across all channels, with best-in-class benchmarks.
• Lissted analyzes how members of communities relevant to clients react to content, tweets and even websites. 
• Brand Emotion utilizes visual semiotics to identify and leverage the emotional profile of a brand. 

Maru/Matchbox continues to demonstrate innovation and thought leadership through relentless publication of articles and whitepapers.

42. Chadwick Martin Bailey (CMB)

Founded: 1984 2019 U.S. revenue: $28.7 million Percent change from 2018: 20.6% 2019 non-U.S. revenue: — Percent from outside U.S.: — 2019 worldwide revenue: $28.7 million U.S. employees: 90

CMB is a research and strategy firm, helping the world’s leading brands engage, innovate and grow amid deep disruption. The company leverages the best of advanced analytics, consumer psychology and market strategy to tackle critical business initiatives, including market identification, segmentation, brand health, loyalty and advocacy, and product and service development.

For more than 35 years, CMB has helped the most successful brands and their executives give voice to their market through a relentless business decision focus, creative problem-solving and storytelling, deeply consultative approach and flawless execution. With dedicated financial services, media and entertainment, tech and telecom, retail and healthcare practices, CMB’s expert teams understand the complex and evolving technological, social, cultural and economic forces that drive disruption and create opportunity.

In 2020, CMB continued its growth trajectory, including building expertise in gaming and digital platforms and expanding its qualitative and advanced analytics teams. A thought leader in the application of consumer psychology to real world business issues, CMB conducted self-funded research among tens of thousands of consumers to capture the four core benefits that motivate decision-making—identity, emotion, social and functional—providing an in-depth look at more than 80 global brands. Further self-funded research explored the accelerating journey and path to purchase of today’s gamers.

41. Screen Engine/ASI

Founded: 2010 2019 U.S. revenue: $33 million Percent change from 2018: 10% 2019 non-U.S. revenue: $1.9 million Percent from outside U.S.: 5.4% 2019 worldwide revenue: $34.9 million U.S. employees: 132

Screen Engine/ASI is a research-based consumer insights firm that stands for delivering its entertainment and media clients actionable insights and recommendations, not simply data. SE/ASI strives to help clients mitigate risk and maximize the potential for success. Through its Motion Picture and TV Groups, SE/ASI works across all distribution platforms for both domestic and internationally produced content. 

The company is centered on assessing the “abilities” of content as it migrates from the earliest stages of development through multi-channel distribution. The Motion Picture Group is the leader in traditional and digital in theater and online recruited audience screenings. Offerings also include PostTrak, a syndicated domestic and international in-theater exit poll, and ScreenExperts, an early assessment of critical response, creative ad testing, positioning and brand studies, custom work, and location-based and online focus group research. A cross-platform team within this group works with home entertainment, over-the-top and gaming clients. 

The TV group is the leader in location-based ViewTrac dial testing of pilots, programs and ongoing series and conducts online dial testing as well. Other offerings include location-based and online focus groups, promo testing, positioning and brand studies, and a variety of custom studies including custom trackers. SE/ASI syndicates Tracktion trackers including a TV tracker, a theatrical movie tracker, a home entertainment tracker and a premium video-on-demand tracker. All groups work in the company’s media lab equipped for biometric and new technology research. When appropriate, SE/ASI engages in advanced analytics techniques including, but not limited to, segmentation, conjoint, maxdiff and TURF analysis. 

40. MarketVision Research

Founded: 1983 2019 U.S. revenue: $33.2 million Percent change from 2018: 2.5% 2019 non-U.S. revenue: — Percent from outside U.S.: — 2019 worldwide revenue: $33.2 million U.S. employees: 140

MarketVision Research is a full-service marketing research firm, providing clients with actionable insights about their markets, customers, brands and products. Research areas of focus include product and portfolio development, pricing, branding, segmentation and customer experience. The company offers a full suite of quantitative and qualitative research capabilities and works across industry groups. These include:

• Optimization and discrete choice modeling as it applies to product and service development, branding, packaging and pricing.
• Online communities that are managed and developed entirely in-house with a focus on improving participant engagement and with additional support for mobile participation.
• Hybrid research, which uses 20 in-house moderators, along with marketing science professionals and global project managers, to facilitate qualitative and quantitative research seamlessly.

39. The Link Group

Founded: 1994 2019 U.S. revenue: $34.2 million Percent change from 2018: 23.9% 2019 non-U.S. revenue: $0.3 million Percent from outside U.S.: 0.9% 2019 worldwide revenue: $34.5 million U.S. employees: 85

The Link Group executes research for Fortune 500 firms in the healthcare, retail, CPG and finance industries across both qualitative and quantitative methodologies and around the globe. TLG attributes its success to its core business philosophy: smarter research and better service. Its commitment to smarter research has allowed the company to take a creative, custom approach to its clients’ business needs that results in actionable and insightful reports. TLG delivers better service by maintaining a consistent research team across projects, allowing the team to anticipate and respond to client needs. This business philosophy has resulted in 99% of revenue coming from repeat clients.

This past year, TLG has continued to hone its research approaches to help elevate traditional research methods. For its messaging and positioning work, TLG developed a framework that triangulates quantitative survey data to determine how well messaging concepts will activate, communicate and engage the customer. In its segmentation studies, TLG blends science and art to create models that align with the client’s brand strategic vision by creating differences that are meaningful and actionable from a marketing perspective. TLG has leveraged its knowledge of behavioral economics to develop a validated, proprietary quantitative methodology—LinkEQ—that allows the company to reveal latent emotional associations.

Founded: 1983 2019 U.S. revenue: $34.3 million Percent change from 2018: -1.2% 2019 non-U.S. revenue: $1.2 million Percent from outside U.S.: 3.4% 2019 worldwide revenue: $35.5 million U.S. employees: 233

SSRS is a full-service market and survey research firm led by a core of dedicated professionals with advanced degrees in the social sciences. 

SSRS surveys support numerous media and academic partners looking to report on public attitudes and beliefs about a wide range of salient issues such as elections and public policy. SSRS is the polling partner for CNN, and conducts public opinion polling for ABC News, The Washington Post, Politico and CBS News. 

Beyond national polls, SSRS regularly conducts research at a state level, and among subpopulations such as Latinos and political partisans, and specializes in reaching hard-to-reach and low-incidence populations. SSRS has extensive experience in public policy, public affairs and health policy research. Since the Affordable Care Act was signed into law, SSRS has completed numerous studies surrounding its implementation and assessing Americans’ attitudes and experiences with the law. 

Since 2016, SSRS conducts the monthly Kaiser Family Foundation Health Tracking Poll. SSRS is well-known for its weekly telephone Omnibus poll. The firm also offers the SSRS Opinion Panel, which allows clients to conduct probabilistic surveys quickly at low cost. The SSRS/Luker on Trends Sports Poll is the first and longest-running tracking study focusing on sports in the U.S. 

37. BVA Group **

Founded: 1970 2019 U.S. revenue: $36 million Percent change from 2018: 2.6% 2019 non-U.S. revenue: $147 million Percent from outside U.S.: 80.3% 2019 worldwide revenue: $183 million U.S. employees: 120

BVA Group is a fast-growing research and consulting firm, an expert in behavioral science, ranked in the top 20 worldwide agencies. BVA brings data to life and converts deep understanding of customers and citizens into behavior change strategies. BVA operates both for public and private clients with methodologies fueled by data science and behavioral science. 

Its FMCG specialist—PRS IN VIVO—is a global leader in packaging and shopper research. PRS IN VIVO helps consumer marketers to succeed through: 

• In-store and online studies to better understand shopper behavior, in both physical and e-commerce shopping contexts.
• Qualitative studies to develop, screen and refine new product, packaging and merchandising concepts.
• Quantitative studies to pre-test and quantify new packaging, merchandising and display systems (for physical stores and e-commerce).
• Volume forecasting and product testing for both innovations and brand restages.
• “Nudge” initiatives to facilitate behavioral change, create new consumer habits and drive category growth. 

BVA Group is a European leader in customer experience research. More than 100 leading brands use BVA’s behavioral insights to provide seamless shopper journeys and design successful new products and services, including solutions from its multi-awarded Global Nudge-Unit.

36. radius | illumination

Founded: 1960 2019 U.S. revenue: $42 million Percent change from 2018: — 2019 non-U.S. revenue: $1 million Percent from outside U.S.: 2.3% 2019 worldwide revenue: $43 million U.S. employees: 127

Radius│illumination is the product of a merger between Radius Global Market Research and Illumination Research in 2018. Together, it’s one of the largest independent custom insights providers in the world. Its focus is on guiding brands at critical points along their growth journey, tackling issues such as identifying compelling innovations, creating relevant customer segmentations and developing strategies for deeper loyalty and engagement.

Radius | illumination partners with Fortune 500 leaders as well as challenger, disruptor and emerging brands in the U.S., Europe, Asia and the Middle East. Its top sectors include financial services, personal care, healthcare and pharmaceuticals, technology, home improvement and durables, media and entertainment, packaged foods, beverage, retail and transportation.

Its 2020 initiatives to fuel brand growth for its clients include:

• Provide agile and robust solutions such as InnovationSprint to accelerate new product and service development.
• Increase its information design capabilities so clients can easily take action on the results.
• Focus on driving deeper insights by combining its advanced analytics strength with immersive customer understanding in its designs.
• Expand solutions through the integration of new technologies and behavioral approaches.

35. Market Force **

Founded: 2005 2019 U.S. revenue: $50 million Percent change from 2018: 2% 2019 non-U.S. revenue: $7 million Percent from outside U.S.: 12.3% 2019 worldwide revenue: $57 million U.S. employees: 375

Market Force Information provides location-level customer experience management solutions to protect clients’ brand reputation, delight their customers and make them more money. 

Market Force operates at scale across the globe. Each month, the company:

• Completes more than 100,000 mystery shops.
• Collects, processes and analyzes millions of employee and customer experience surveys.
• Manages more than 100,000 inbound calls to its contact center.
• Hosts more than 1 million user logins on its KnowledgeForce reporting platform.

Market Force’s multi-location solutions provide a robust framework for measuring and improving operational excellence, customer experience and financial KPIs. Measurement channels include mystery shopping, customer experience surveys, contact center calls, social media and employee engagement surveys via the KnowledgeForce technology platform and Eyes:On mobile app. Market Force employs predictive analytics to determine what matters most and the ROI for investing in improvements. The firm takes a dual-headed approach to market research services (e.g., customer segmentation, attitude trial and usage studies and custom research projects) and strategic advisory services to design and implement effective measurement systems and improve performance.

Founded: 1991 2019 U.S. revenue: $52 million Percent change from 2018: 4% 2019 non-U.S. revenue: $6 million Percent from outside U.S.: 10.3% 2019 worldwide revenue: $58 million U.S. employees: 400

As a leading customer experience management firm, SMG helps clients get smarter about their customers and employees to drive changes that boost customer loyalty and improve business performance. SMG combines technology and services to collect, analyze and share feedback and behavioral data, so it’s easier for clients to deliver and activate customer insights across their enterprise.

SMG partners with more than 350 brands around the globe to create better customer and employee experiences, which drive loyalty and performance. SMG uniquely combines technology and insights to help clients listen better, act faster and outperform competitors. SMG is a technology-enabled research firm with a global footprint—evaluating more than 150 million surveys annually, in 50 languages across 125 countries. 

Strategic solutions include omniCXTM, Brand Research and Employee Engagement. SMG’s omniCX solution uses multiple research methodologies in capturing solicited and unsolicited consumer feedback across in-store, online, contact center and social channels. Results are aggregated and reported via smg360TM—a real-time, role-based reporting platform providing access to all customer and related data. 

SMG’s research professionals partner with clients to derive business-changing insights. Within Brand Research, SMG offers traditional brand tracking as well as access to dynamic customer and competitor data through market intelligence tool BrandGeek. Fueled by SurveyMini—SMG’s location-based mobile research app—BrandGeek contains consumer feedback and behavioral data relating to more than 4,500 brands across more than 500,000 locations.

33. Hanover Research

Founded: 2003 2019 U.S. revenue: $52.7 million Percent change from 2018: 14.1% 2019 non-U.S. revenue: $2.6 million Percent from outside U.S.: 4.7% 2019 worldwide revenue: $55.3 million U.S. employees: 358

Hanover Research is a brain trust designed to level the information playing field. Hanover is made up of hundreds of researchers who support thousands of organizational decisions every year. One of the industry’s fastest-growing companies, Hanover attributes this market success to its unique positioning as the only firm that provides tailored research through an annual, fixed-fee model. 

Hanover serves more than 1,000 organizations and companies worldwide from established global organizations, to emerging companies to educational institutions. Hanover’s research informs decisions at any level and across any department capitalizing on the exposure to myriad industries and challenges. 

Founded in 2003, Hanover operates on an annual fixed-fee model, and partnership provides its clients with access to a team of high-caliber researchers, survey experts, analysts and statisticians with diverse skills in market research, information services and analytics. There is no limit on the type of challenge that can be asked for on the quantitative and qualitative approaches Hanover uses to deliver solutions—most of which are very difficult to replicate internally.

Hanover’s custom research services include:

• Secondary research: market segmentation and evaluation; labor and demographic trends and forecasts; vendor and product reviews; best practices reports. 
• Survey: survey design, administration and analysis; open-ended response coding. 
• Qualitative primary research: focus group design and administration; in-depth interview design, outreach, administration and analysis. 
• Data analysis: data segmentation and mining; conjoint analysis; linear regression; descriptive and predictive analytics; data forecasting and modeling. 

32. Directions Research

Founded: 1988 2019 U.S. revenue: $54.2 million Percent change from 2018: 17.8% 2019 non-U.S. revenue: — Percent from outside U.S.: — 2019 worldwide revenue: $54.2 million U.S. employees: 181

Independently recognized as one of the leading business decision insight firms in the nation, Directions Research combines a highly experienced staff with a unique mix of innovative and proven approaches to answer pressing business issues. Directions and SEEK routinely combine primary and connected data from multiple sources to create holistic and actionable analytic stories for their clients. Through digital dashboards, infographics, written reports and other unique visualizations, the firm communicates its knowledge in a manner that is right for today’s leaders. 

Directions and SEEK excel in innovation, optimization, customer and brand experience, brand strategy, strategic business intelligence and visualization across a wide range of industries. The firm offers B2C and B2B services globally, surveying audiences using a broad selection of data collection techniques and combining those insights with existing client knowledge. Directions’ and SEEK’s staff have an excellent mix of client- and supplier-side experience. The organization allows senior researchers to work with clients on a day-to-day basis.

SEEK (acquired in 2018) is a qualitative insight and innovation consultancy, operating as an independent but connected division of Directions. SEEK empathically connects brands with the humans they serve, transforming the brand-to-consumer relationship into a human-to-human one. The SEEK approach builds brand advocacy for clients with the human-centric approach to innovation, activating empathy as an innate problem-solving capability.

31. Fors Marsh Group (FMG) *

Founded: 2002 2019 U.S. revenue: $57.5 million Percent change from 2018: 22.1% 2019 non-U.S. revenue: — Percent from outside U.S.: — 2019 worldwide revenue: $57.5 million U.S. employees: 263

FMG applies behavioral and data science to improve organizational processes, business solutions and customer experiences. This work is conducted within seven core U.S. markets: health, defense, technology, finance, homeland security, policy and consumer. 

FMG’s work for its clients wins industry and federal awards. FMG has been named as a top market research company by GreenBook and the American Advertising Federation and has been named to the American Marketing Association’s list of top market research companies in the U.S. for five consecutive years. FMG was also a finalist for the American Council for Technology and Industry Advisory Council’s Igniting Innovation 2018 award for creating an innovative e-learning program that improved program awareness and usability for the General Services Administration’s Center for Acquisition Professional Excellence. 

For 2019 and beyond, FMG is focused on continuing this momentum and expanding in important areas. In its human capital practice, FMG is furthering its work in the cybersecurity industry to help the Department of Defense attract top cyber talent and to protect the nation’s infrastructure. FMG is also expanding its efforts in public service recruiting through new partnerships with the U.S. Army, U.S. National Guard and AmeriCorps. The company is proud that its partnership with these institutions will help shape the future of the U.S. For its health division, FMG is leveraging its deep experience in health communications to fight the opioid crisis by reducing stigma and removing barriers that victims face in receiving help—potentially one of the biggest challenges facing America today. 

30. National Research Group (NRG) **

Founded: 1978 2019 U.S. revenue: $59 million Percent change from 2018: 1.7% 2019 non-U.S. revenue: $4 million Percent from outside U.S.: 6.3% 2019 worldwide revenue: $63 million U.S. employees: 200

National Research Group, acquired by Stagwell Media from Nielsen in 2015, is a leading global insights and strategy firm at the intersection of entertainment and technology. Rooted in four decades of industry expertise, the world’s leading marketers turn to NRG for insights into growth and strategy for any content, anywhere, on any device. Working at the confluence of content, culture and technology, NRG offers bold insights for storytellers everywhere. 

Some agencies specialize in qual, others focus on quant—but NRG connects the two disciplines with hybrid teams expert in both modalities. The company is a one-stop, custom consultancy that tailors its approach to solve clients’ biggest challenges. 

The foundation of NRG’s qualitative work is a team of passionate, subject matter experts who connect deeply with consumers in any environment. NRG uses qual to discover the subconscious drivers that fuel our quantitative truths. Its quantitative work is anchored in sophisticated techniques with a focus on agility, creativity and rigor. NRG is method-agnostic and works collaboratively with its clients to solve complex problems in a simple way.

29. Cello Health * **

Founded: 2004 2019 U.S. revenue: $64.5 million Percent change from 2018: 23.3% 2019 non-U.S. revenue: $58.5 million Percent from outside U.S.: 47.6% 2019 worldwide revenue: $123 million U.S. employees: 260

Cello Health consists of four global capabilities that enable the company to offer best-in-class services and an integrated partnership approach to its clients. This unique mix of capabilities, combined with its collaborative approach, results in a unique fusion of expertise, providing powerful advisory and implementation solutions.

• Cello Health Insight is a global marketing research company, providing business intelligence to the healthcare and pharmaceutical sectors. Cello Health Insight specializes in getting to the heart of its clients’ questions, using a large pool of creative and academic resources and providing design of materials and deliverables through a hand-picked project team—selected to best meet the needs of each individual project.
• Cello Health Consulting is the strategic consulting arm of Cello Health, focused on delivering business results by unlocking the potential within organizations, people, assets and brands. Cello Health Consulting works alongside clients to create practical solutions that ensure buy-in and build relationships. 
• Cello Health Communications combines science, strategy and creativity to unlock the potential of brands and assets. Its services underpin differentiated positioning and deliver brand optimization, focusing on multiple areas of development and launch, through commercial maturity.
• Cello Signal is a full-service digital capability bringing impactful messages alive in communications campaigns, content and film.

28. Macromill Group **

Founded: 2000 2019 U.S. revenue: $68.5 million Percent change from 2018: 2.2% 2019 non-U.S. revenue: $260 million Percent from outside U.S.: 79.1% 2019 worldwide revenue: $328.5 million U.S. employees: 275

Macromill Group is a rapidly growing global market research and digital marketing solutions provider bringing together the collective power of its specialist companies to provide innovative data and insights that drive clients’ smarter decisions. Macromill’s industry-leading digital research solutions deliver rapid and cost-effective solutions to the challenges businesses face today. 

The group’s leading business units are Macromill and MetrixLab. Macromill stands at the forefront of innovation, delivering unique marketing solutions. It offers exclusive access to the highest-quality online panels with more than 2 million members. Using its self-developed platform AIRs, Macromill provides full-service online research including automated survey creation and completion, data tabulation and analysis. Today, its business portfolio includes services such as offline quantitative research, mobile research, point-of-service database research (QPR), digital marketing (Accessmill), a DIY survey platform (Questant) and more. 

Metrixlab turns data from online surveys, social media, mobile devices and enterprise systems into valuable business information and actionable consumer insights. This helps leading companies drive product innovation, brand engagement and customer value. Owned and group panels provide expansive access to global respondents in mature and emerging markets. Its teams deliver strategic and tactical decision support by pushing the boundaries of data analysis innovation, combining cutting-edge technology with data science and proven marketing research methodologies. Clients across the globe rely on the company’s hyper-efficient data and insights ecosystem to deliver fast and affordable results.

27. C Space **

Founded: 1999 2019 U.S. revenue: $70 million Percent change from 2018: 2.9% 2019 non-U.S. revenue: $18 million Percent from outside U.S.: 20.5% 2019 worldwide revenue: $88 million U.S. employees: 354

C Space, part of the Interbrand Group, is a global customer agency that marries art and science to create rapid customer insight and business change. 

C Space works with some of the world’s best-known brands—such as Walmart, Samsung, IKEA and more—to build customers into the ways companies work and deliver on customer-inspired growth. By building real, ongoing relationships with customers—online and in-person—brands can stay relevant, deliver superior experiences, launch successful products and build loyalty. Through its “customer as a service” approach of research, consulting and communications, C Space helps businesses minimize risk and maximize growth.

The company integrates customers into the ways its clients work. By bringing stakeholders together around the customer, C Space’s clients create greater clarity and alignment in the actions that will most effectively drive customer growth.

C Space’s customized programs are tailored based on specific business needs and include private online communities, immersive storytelling, data and analytics, activation events, innovation projects and business consulting. C Space continues to invest in its people, existing capabilities like data and analytics, as well as new initiatives.

26. Engine Insights**

Founded: 2004 2019 U.S. revenue: $71 million Percent change from 2018: 4.4% 2019 non-U.S. revenue: $44 million Percent from outside U.S.: 38.3% 2019 worldwide revenue: $115 million U.S. employees: 240

Engine is a new kind of data-driven marketing solutions company. Powered by data, driven by results and guided by people, Engine helps its clients make connections that count—leading to bottom-line growth, an inspired workplace and business transformation. 

Engine Insights (formerly ORC International) connects traditional market research with cutting-edge products to deliver clients a 360-degree view of their customers, employees and markets. Engine’s extended suite of solutions and products are designed to support business growth, from helping clients understand and outperform the competition to operationalizing both survey and behavioral data to identify, attract, engage and retain their audiences.

Engine Insights’ client services and products include custom research and omnibus surveys; customer experience, customer retention and brand engagement studies; and data management and data analytics. 

These services help clients:

• Think beyond products and services to drive business revenue.
• Use insights to inform more relevant messaging and creative.
• Get a complete 360-degree view of their customers.
• Segment audiences for better targeting.
• Develop the perfect product and take it to market.
• Create unique experiences that engage their customers and keep them loyal for a lifetime.
• Build an internal culture that attracts, retains and engages the best talent.

Founded: 1931 2019 U.S. revenue: $71.1 million Percent change from 2018: 9% 2019 non-U.S. revenue: $6.9 million Percent from outside U.S.: 8.8% 2019 worldwide revenue: $78 million U.S. employees: 253

Since 1931, Burke has consistently redefined expectations in the marketing research industry. From segmentation to customer engagement programs, product innovation and brand tracking, Burke prides itself on designing and executing objectives-driven quantitative and qualitative research. Working across a variety of industries, Burke helps its clients gain actionable perspective on their most critical business challenges, providing a range of solutions from agile to integrated strategic decision support.

Today, Burke continues to push the boundaries of what marketing research can be, seamlessly uniting research, strategy and education. Backed by Seed Strategy—its strategic consulting subsidiary—Burke has the capabilities to support its clients throughout every phase of the product or service life cycle, with expertise in strategy, innovation, branding and marketing. In addition, Burke provides comprehensive training on research fundamentals and best practices through the Burke Institute—its dedicated education division and the industry’s leader in research and insights training. Wherever its clients find themselves on the path to success, Burke is uniquely equipped to help them move forward with clarity, confidence and purpose.

Continuing its long tradition of research innovation, Burke recently unveiled two new offerings: Geode|AI, an integrated insights system that analyzes multiple data sources to uncover patterns, relationships and critical insights that are often hidden; and Quantiment, a robust machine-learning solution that jointly extracts richer insights from structured and unstructured data.

24. YouGov *

Founded: 2000 2019 U.S. revenue: $76.8 million Percent change from 2018: 11.8% 2019 non-U.S. revenue: $107.5 million Percent from outside U.S.: 58.3% 2019 worldwide revenue: $184.3 million U.S. employees: 212

YouGov is a global provider of analysis and data generated by consumer panels in 42 markets. Its core offering of opinion data is derived from the proprietary YouGov Global Panel of more than 9 million people. The YouGov Global Panel provides the company with thousands of data points on consumer attitudes, opinions and behavior. YouGov captures these streams of data in the YouGov Cube, its unique connected data library that holds more than 10 years of historic single-source data. In 2019, YouGov panelists completed more than 25 million surveys.

YouGov’s data-led offering supports and improves a wide spectrum of marketing activities of a customer base, including media owners, brands and media agencies. YouGov works with some of the world’s most recognized brands.

Its syndicated data products include the daily brand perception tracker, YouGov BrandIndex and the media planning and segmentation tool YouGov Profiles. Its market-leading YouGov RealTime service provides a fast and cost-effective solution for reaching nationally representative and specialist samples. YouGov’s Custom Research division offers a wide range of quantitative and qualitative research, tailored by sector specialist teams to meet users’ specific requirements. YouGov data is delivered through Crunch, the most advanced analytics tool for research data, combining fast processing with drag-and-drop simplicity. YouGov has a strong record for data accuracy and innovation. 

23. Phoenix Marketing International

Founded: 1999 2019 U.S. revenue: $77 million Percent change from 2018: -3.8% 2019 non-U.S. revenue: $4.5 million Percent from outside U.S.: 5.5% 2019 worldwide revenue: $81.5 million U.S. employees: 343

Global advertising and brand specialist Phoenix Marketing International operates in all major industries, utilizing modern technology, innovative research techniques and customized approaches to help clients elevate their brand, refine their communications and optimize their customer experience. 

With the launch of Phoenix’s AdPi Brand Effect Platform, clients now have access to continuous advertising measurement and performance improvement insights through a single platform, providing the ability to analyze their campaigns at any stage in the advertising life cycle, and the flexibility to draw upon each piece as needed. Through more than 20 years of experience and testing thousands of ads per month, Phoenix developed 19 category-specific ad measurement models that uncover the drivers and creative attributes that explain the “whys” behind an ad’s creative performance, with forward-looking estimates for ad memorability and brand linkage.

Phoenix continues to evolve its CX solution, launching Competitive Customer Experience, a measurement of how consumers perceive their overall experience with a brand, including key touchpoints along the journey. Grounding recent experiences with a client’s brand, competitor brands and non-categorical benchmarking, Phoenix is able to evaluate brand opinion, understand what drives great CX outside of the category, focus on emotional drivers of brand CX, and provide an external view of culture, consistency and brand promises.

22. Concentrix **

Founded: 1983 2019 U.S. revenue: $95 million Percent change from 2018: 11.8% 2019 non-U.S. revenue: $130 million Percent from outside U.S.: 57.8% 2019 worldwide revenue: $225 million U.S. employees: 253

Concentrix is a wholly owned subsidiary of SYNNEX Corp., specializing in technology-enabled customer engagement and improving business performance for clients around the world. With more than 225,000 staff in more than 40 countries, Concentrix provides services to clients in 10 industry verticals: automotive, banking and financial services, insurance, healthcare, technology, consumer electronics, media and communications, retail and e-commerce, travel and transportation, energy and the public sector. 

The Concentrix Voice of the Customer solution combines technology with experience management services provided by its in-house team of hundreds of CX professionals. 

Powered by analytic tools and artificial intelligence, its customer feedback platform ConcentrixCX helps companies listen, analyze and act on omnichannel customer feedback at any point in the customer journey, at scale. Features include data capture and integration, real-time reporting and analytics, and coaching and employee engagement tools. Concentrix continues to invest in enhanced platform functionality—for example, multi-source data expansion of its proprietary text analytics engine, including structured and unstructured customer feedback sources such as surveys, social, messaging, complaints and email. New digital data collection capabilities include a conversational feedback bot and embedded micro-journey surveys. 

Concentrix experience management services range from program management to strategic advisory services and are custom tailored to free clients’ internal teams to focus on transformational impact. Its CX experts specialize in quantitative and qualitative techniques, delivering data-driven insights through solutions such as survey design, relational loyalty research, CX journey analytics, digital channel optimization, customer segmentation, customer effort assessment and integrated CX analytics.

21. Escalent

Founded: 1975 2019 U.S. revenue: $97.1 million Percent change from 2018: -3.4% 2019 non-U.S. revenue: $5.5 million Percent from outside U.S.: 5.4% 2019 worldwide revenue: $102.6 million U.S. employees: 352

Escalent is a human behavior and analytics firm specializing in industries facing disruption. The company transforms data and insights into an understanding of what drives human behavior, and it helps businesses turn those drivers into actions that build brands, enhance customer experiences and inspire product innovation. 

Escalent specializes in automotive and mobility, consumer and retail, energy, financial services, health, technology and telecommunications. Focusing on select industries allows Escalent to function as a trusted business partner who knows the challenges its clients face and understands how to engage their most valuable audiences. 

Escalent has three centers of excellence: Qualitative Research combines emerging technologies, anthropology and ethnography to tap into human insights that reveal real needs and potential; Marketing & Data Sciences combine survey, behavioral, transactional and third-party data to solve tough research challenges; and Insight Communities provides private, online platforms for brands to engage with groups of stakeholders to quickly and easily draw insights.

20. dunnhumby **

Founded: 2001 2019 U.S. revenue: $100 million Percent change from 2018: -3.8% 2019 non-U.S. revenue: $335 million Percent from outside U.S.: 77% 2019 worldwide revenue: $435 million U.S. employees: 230

Dunnhumby is a customer science company that analyzes data and applies insights for almost 1 billion shoppers across the globe to create personalized customer experiences in digital, mobile and retail environments. Its strategic process, proprietary insights and multichannel media capabilities build loyalty with customers to drive competitive advantage and sustained growth for clients. Dunnhumby uses data and science to understand customers, then applies that insight to create personalized experiences that build lasting emotional connections with retailers and brands. It’s a strategy that demonstrates when companies know and treat their customers better than the competition, they earn more than their loyalty—they earn a competitive advantage.

Dunnhumby was established in the U.S. to help retailers and manufacturers put the customer at the heart of their business decisions. Analyzing data from millions of customers across the country, dunnhumby enables clients to use this insight to deliver a better shopping experiences and more relevant marketing to their customers.

By putting best customers at the center of every decision, dunnhumby’s approach delivers measurable value, competitive edge and even more customer data to fuel ongoing optimization, setting clients up for long-term success.

Dunnhumby serves a prestigious list of retailers and manufacturers in grocery, consumer goods, health, beauty, personal care, food service, apparel and advertising, among others. Clients include Tesco, Procter & Gamble, Coca-Cola, Macy’s and PepsiCo.

19. Informa Financial Intelligence**

Founded: 2016 2019 U.S. revenue: $107 million Percent change from 2018: 1.9% 2019 non-U.S. revenue: $36 million Percent from outside U.S.: 25.2% 2019 worldwide revenue: $143 million U.S. employees: 500

Informa Financial Intelligence is a leading provider of business intelligence, market research and expert analysis to the financial industry. The world’s top global financial institutions and banks look to Informa Financial Intelligence for its authority, precision and forward-focused analysis. 

Informa Financial Intelligence consists of key research, analysis and industry experts, such as Informa Research Services, EPFR Global, Informa Global Markets, iMoneyNet, Informa Investment Solutions, eBenchmarkers and Mapa Research.

Informa Financial Intelligence provides fund and wealth managers, traders, insurers, analysts, and investment and retail bankers with the intelligent advantage to make informed decisions, understand past trends, forecast future performance, drive profitability and increase returns.

Because of their strong background in the financial industry, the research teams of Informa Financial Intelligence are highly qualified to help financial institutions with their market research needs. Informa’s researchers are experts in benchmarking studies, competitive intelligence, new product development and usability testing, customer and member satisfaction and loyalty research, brand and advertising awareness research, and mystery shopping services for sales and service quality evaluation, legal and match pair testing, compliance, discrimination and misleading sales practices testing. Informa is considered a leader in the use of market research to limit the risk associated with allegations of discrimination, UDAAP (unfair, deceptive, or abusive acts or practices), predatory lending and misleading sales practices.

18. NRC Health

Founded: 1991 2019 U.S. revenue: $113 million Percent change from 2018: 10.8% 2019 non-U.S. revenue: $3.6 million Percent from outside U.S.: 3.1% 2019 worldwide revenue: $128 million U.S. employees: 448

NRC Health (formerly National Research Corp.) has helped healthcare organizations illuminate and improve the moments that matter to patients, residents, physicians, nurses and staff for more than 38 years. The company offers performance measurement and improvement services to hospitals, healthcare systems, physicians, health plans, senior care organizations, home health agencies and other healthcare organizations. 

NRC Health solutions help organizations stay at the forefront of healthcare by understanding the totality of healthcare consumer and staff experiences. Primary solutions include: 

• Experience solutions capture personal experiences, while delivering insights to power a new benchmark: n=1. Developing a longitudinal profile of customers’ healthcare wants and needs allows for organizational improvement, increased provider and staff engagement, loyal relationships and personal well-being. 
• The Loyalty Index, composed of seven aspects that combine to provide a 360-degree view of healthcare consumer loyalty—a single, trackable metric to identify emerging trends in consumer behavior and benchmark against peers. 
• Market Insights is a large U.S. consumer database that gives partners access to the opinions of 310,000 healthcare consumers in 300 markets, and access to resources to better understand target audiences and gauge consumer response to communications.
• The Transparency solution calculates star ratings from existing patient, resident and family survey data, and publishes those ratings to organizations’ websites. 
• The Governance Institute supports the efforts of healthcare boards across the nation—to lead stronger organizations and build healthier communities. NRC Health partners with organizations to improve governance efficiency and effective decision-making by providing trusted, independent information, tools and resources to board members, executives and physician leaders. 

17. MaritzCX **

Founded: 1973 2019 U.S. revenue: $118 million Percent change from 2018: — 2019 non-U.S. revenue: $44 million Percent from outside U.S.: 27.2% 2019 worldwide revenue: $162 million U.S. employees: 600

MaritzCX is a software and research company that focuses on customer experience management for big business. The company offers a unique combination of award-winning CX software, industry-leading data and research science, deep vertical market expertise and managed program services. MaritzCX provides a full-service professional CX approach designed to continuously improve the customer experience across an enterprise’s customers, employees, prospects and partners. 

MaritzCX’s research insights include its leading CXStandards competitive benchmarking research that delivers quarterly benchmarks for 55 CX categories across 16 industries. Its CXEvolution study of more than 10,000 practitioners’ feedback informed large enterprises of their CX gaps. 

The company’s focus is to leverage the MaritzCX platform, its industry-leading studies and research services to drive more meaningful experiences between its clients and their customers by adding product and research services and continued thought leadership in the CX market. In addition, MaritzCX has received CMS-certification for HCAHPS surveys, becoming the industry’s first CX platform company to offer an inclusive CX-based patient experience platform.

MaritzCX specializes in solutions for key industries, including automotive, financial services, retail, technology, B2B and more. Its global reach includes more than 900 full-time employees and 800-plus part-time or contract employees in 19 offices around the world. MaritzCX provides solutions to more than 500 clients and 1.6 million users who speak 72 languages in 100 countries. MaritzCX is committed to being its clients’ customer experience research partners.

In March 2020, InMoment acquired MaritzCX.

16. DRG (Decision Resources Group) **

Founded: 1990 2019 U.S. revenue: $140 million Percent change from 2018: 2.2% 2019 non-U.S. revenue: $53 million Percent from outside U.S.: 27.5% 2019 worldwide revenue: $193 million U.S. employees: 399

DRG, the Health Science & Analytics Division of Piramal Enterprises, is a global information and technology services company that provides proprietary data and solutions to the healthcare industry. DRG has brought together best-in-class companies to provide end-to-end solutions to complex challenges in healthcare. DRG reframes these challenges, enabling its customers to see the opportunities. Pharmaceutical, biotechnology, medical technology and managed care companies rely on this analysis and data to make informed decisions critical to their success.

Framing the current status and future trends in target healthcare markets using data, primary research and secondary research is a core competency of DRG. Product offerings include high‐value analytics, syndicated research, proprietary databases, decision support tools and advisory services.

DRG has a number of key specialties, including syndicated research focused on new therapeutic opportunities; portfolio planning, changing industry dynamics and global treatment patterns; insights and data on physician and consumer healthcare e‐marketing; and proprietary databases and analytics covering more than 90% of the U.S. managed care markets. 

15. Wood Mackenzie **

Founded: 1973 2019 U.S. revenue: $150 million Percent change from 2018: 3.4% 2019 non-U.S. revenue: $335 million Percent from outside U.S.: 69.1% 2019 worldwide revenue: $485 million U.S. employees: 337

Wood Mackenzie, a Verisk business, is a leading research and consultancy business for the global energy, chemicals, metals and mining industries. Wood Mackenzie launched in 1923 as a small, relatively unknown, Edinburgh, Scotland-based stockbroker. By the 1970s, it had become one of the top three stockbrokers in the UK, renowned for the quality of its equity research. 

Its success has always been underpinned by the clear and simple principle of providing trusted research and advice that would make a difference to clients. This was true when the first oil report was published by its equity analysts in 1973 and remains just as relevant to it today. So much so that, over the past four decades, Wood Mackenzie has drawn upon its heritage to create a global research and consultancy business that has grown alongside the needs of its clients. 

Having cultivated deep expertise in upstream oil and gas, Wood Mackenzie has carefully broadened its focus to deliver the same level of detailed insight for every interconnected sector of the energy, chemicals, metals and mining industries it now serves around the world. But heritage is more than just history. Its expert analysts and consultants have connected the company to some of the most significant events of our time—creating insight for governments, boards and CEOs who have helped shape the future direction of the world’s natural resources industries and their impact on society. 

14. Material *

Founded: 1973 2019 U.S. revenue: $166.7 million Percent change from 2018: 0.3% 2019 non-U.S. revenue: $57.9 million Percent from outside U.S.: 25.8% 2019 worldwide revenue: $224.6 million U.S. employees: 1,038

In 2019, Material (under the name LRW Group) acquired five companies: Killer Visual Strategies, an award-winning visual communication agency based in Seattle; Greenberg Strategy, a Bay Area research and strategy consultancy with a strong presence in the tech community; Karma Agency, a strategic communications firm based in Philadelphia; Salt Branding, a Bay Area consultancy; and T3, an Austin, Texas-based digital marketing agency. This year, Material is taking steps to unify these companies under one brand, integrating their services and building a collaboration that will provide seamless, end-to-end marketing solutions for clients. This year, LRW Group rebranded as Material, formally integrating 10 companies into one modern, unified offering.

Material is a radical collaboration of the top research and analytics firms seamlessly paired with the most creative and strategic marketing agencies, all with the shared mission of igniting growth for the world’s top B2B and B2C brands, from Fortune 500 companies to disruptive start-ups. Material offers a full range of marketing services—from data analytics and insights, to consulting and strategy development, to customer experience programs and creative executions. Material employs a roster of 1,200 strategists, creators, technologists, designers, researchers and storytellers that work side-by-side with clients to solve modern-day problems, build customer loyalty and make an impact on the world around us.

Founded: 1969 2019 U.S. revenue: $173.7 million Percent change from 2018: 0.5% 2019 non-U.S. revenue: $52.6 million Percent from outside U.S.: 23.2% 2019 worldwide revenue: $226.3 million U.S. employees: 5,311

ICF is a global consulting services provider with more than 7,000 professionals focused on making big things possible for its commercial and government clients in the U.S., Europe and Asia. 

Clients work with ICF on issues that matter profoundly to their success, whether it’s a product or program that matters to the business or a social issue or policy that matters to the world. ICF offers comprehensive survey research services that empower clients to gain valuable and actionable insights on issues that matter. 

For more than 40 years, ICF has demonstrated design, methodological and statistical knowledge through the implementation of large and complex survey research projects. Its clients consist of U.S. federal, state and local agencies, universities, nonprofits and commercial organizations. 

Its survey research services include: 

• Analyzing, reporting and presenting findings.
• Conducting surveys through a variety of data collection methods. 
• Designing samples, data collection protocols and instruments.
• Protecting all processes and data through quality assurance and system security.

ICF recently completed the installation of a state-of-the-art, fully integrated and security-enhanced data collection system, allowing the company to securely and most efficiently collect survey research data across all modes. ICF continues to be dedicated to solving the world’s most complex challenges and tackle problems with ingenuity on issues that matter profoundly to its clients.

12. J.D. Power **

Founded: 1968 2019 U.S. revenue: $217 million Percent change from 2018: 3.3% 2019 non-U.S. revenue: $113 million Percent from outside U.S.: 34.2% 2019 worldwide revenue: $330 million U.S. employees: 744

J.D. Power is a global leader in consumer insights, advisory services and data and analytics. Those capabilities enable J.D. Power to help its clients drive customer satisfaction, growth and profitability. J.D. Power offers market research, forecasting, consulting, training and consumer surveys of product and service quality, customer satisfaction and buyer behavior. The company’s independent industry benchmark studies, innovative data and analytics products, and customized advisory services provide insights and help companies improve quality, engagement and business performance.

Annual syndicated studies are based on survey responses from millions of consumers and business customers worldwide. The firm does not review, judge or test products and services for its syndicated studies. It relies on the opinions and perspectives of consumers who have used the products and services being rated. 

J.D. Power is most often recognized for its work in the automotive industry, where its metrics have become the industry standard for measuring product quality and customer satisfaction. A team of associates worldwide conducts quality and customer satisfaction research across industries including automotive, financial services, insurance, telecommunications, travel, healthcare utilities and consumer electronics. 

11. Forrester Research Services **

Founded: 1983 2019 U.S. revenue: $233.7 million Percent change from 2018: 32.9% 2019 non-U.S. revenue: $65 million Percent from outside U.S.: 21.8% 2019 worldwide revenue: $298.7 million U.S. employees: 525

Forrester Research Services is the research component of Forrester, one of the most influential research and advisory firms in the world. Forrester works with business and technology leaders to develop customer-obsessed strategies that drive growth. Its unique insights are grounded in annual surveys of more than 675,000 consumers and business leaders worldwide, rigorous and objective methodologies, and the shared wisdom of its most innovative clients. 

Forrester’s research offerings consist of a library of cross-linked documents that interconnect its playbooks, reports, data, product rankings, best practices, evaluation tools and research archives. Research access is provided through role-based websites that facilitate client access to research and tools that are most relevant to their professional roles, including community tools that allow interaction between and among clients and analysts.

Forrester’s research and decision tools enable clients to better anticipate and capitalize on the disruptive forces affecting their businesses and organizations, providing insights and frameworks to drive growth in a complex and dynamic market. 

Founded: 1934 2019 U.S. revenue: $320 million Percent change from 2018: 3.2% 2019 non-U.S. revenue: $1,280 million Percent from outside U.S.: 80% 2019 worldwide revenue: $1,600 million U.S. employees: 860

GfK connects data and science. Innovative research solutions provide answers for key business questions around consumers, markets, brands and media—now and in the future. As a research and analytics partner, GfK promises its clients all over the world “Growth from knowledge.” 

The increasing speed of product innovation, the rise of new channels and emerging customer needs are all part of business today. GfK’s clients are businesses around the globe. To make the best possible business decisions every day, they need more than purely descriptive data—they require actionable recommendations based on advanced analytics and powered by leading-edge technology. GfK is in the unique position to leverage proprietary and third-party data to create indispensable predictive market and consumer insights and recommendations.

GfK’s industry focus provides its market researchers with a thorough understanding of business issues and questions specific to their concerns. Industries covered include automotive, consumer goods, fashion and lifestyle, media and entertainment, retail, technology, and travel and hospitality.

9. comScore * **

Founded: 1999 2019 U.S. revenue: $336.1 million Percent change from 2018: -6.5% 2019 non-U.S. revenue: $52.5 million Percent from outside U.S.: 13.5% 2019 worldwide revenue: $388.6 million U.S. employees: 870

ComScore is a global information and analytics company that measures advertising, content and the consumer audiences of each across media platforms. ComScore creates its products using a global data platform that combines information on digital platforms (smartphones, tablets and computers), television and movie screens with demographics and other descriptive information. 

ComScore has developed proprietary data science that enables measurement of person-level and household-level audiences, removing duplicated viewing across devices and over time. This combination of data and methods enables a common standard for buyers and sellers to transact on advertising. This helps companies across the media ecosystem better understand and monetize their audiences and develop marketing plans and products to more efficiently and effectively reach those audiences. ComScore’s ability to unify behavioral and other descriptive data enables it to provide audience ratings, advertising verification and granular consumer segments that describe hundreds of millions of consumers. 

ComScore offers several solutions to help advertisers maximize cross-platform marketing effectiveness—be it measuring brand impact, viewability or ad and audience delivery validation—as well as power cross-platform advertising for better targeting and stronger advertising ROI. ComScore Advanced Audience segments go beyond age and gender to help advertisers better target consumers based on lifestyles, behaviors, demographics and interests. ComScore pioneered this concept in digital, local and national TV. 

8. The NPD Group

Founded: 1966 2019 U.S. revenue: $339.5 million Percent change from 2018: 8.6% 2019 non-U.S. revenue: $104.5 million Percent from outside U.S.: 23.5% 2019 worldwide revenue: $444 million U.S. employees: 1,185

NPD’s global information and advisory services help the world’s leading brands achieve data-driven growth. NPD combines data, industry expertise and prescriptive analytics across more than 20 industries to help its clients measure markets, predict trends and improve performance.

NPD syndicated services include retail tracking, distributor tracking and consumer tracking. NPD offers weekly data, store-level enabled data for looking at geographies or custom store groupings and account-level information for participating retailers. Point-of-sale data is collected from more than 600,000 doors worldwide, plus e-commerce and mobile platforms. Consumer information is collected via online surveys and NPD’s Checkout service, which uses receipt harvesting to track and analyze purchasing and behavior. Prescriptive analytics include market forecasting, new product forecasting, pricing and promotion evaluation and segmentation. 

With deep expertise in more than 20 industries, NPD provides thought leadership to the C-suites of many of the world’s leading brands. Senior industry advisors are available for strategy sessions to guide long-range planning or address specific needs, such as preparing for earnings calls. Topics include industry and category performance, the state of retail and winning strategies of best-in-class companies.

7. Westat **

Founded: 1963 2019 U.S. revenue: $590 million Percent change from 2018: 3.5% 2019 non-U.S. revenue: $7 million Percent from outside U.S.: 1.2% 2019 worldwide revenue: $597 million U.S. employees: 1,900

Westat is a 100% employee-owned research and professional services company. Westat provides extensive survey design and operations capabilities in support of modern data collection from households, institutions, businesses and individuals. Westat applies multiple modes of data collection and survey management to achieve maximum response rates.

The company’s focus areas and capabilities include: 

• Statistical analysis and methodological research in survey design, experiments and testing, data science and analytics, statistical disclosure control and qualitative research.
• Program, process and outcome evaluation using diverse methodologies from design to implementation to guide each program to success.
• Health research, including behavioral and mental health, clinical studies and clinical trials, public and international health, healthcare delivery, patient safety and health communications campaigns.
• Social policy research and technical assistance for implementing innovative evaluation, quality improvement and service delivery systems.
• Education programs for supporting teachers, conducting evaluations and providing technical assistance.
• Transportation studies of travel behaviors, safety and human factors using advanced technologies such as instrumented vehicles and simulators, field observational studies, and online and mobile device-based surveys.

To support its research projects, Westat designs tailor-made approaches for clients as well as invests in many general and specialized IT technologies and products. Westat also provides licensing, training and support for Blaise, a major data collection software system produced by Statistics Netherlands and used internationally. 

Founded: 1975 2019 U.S. revenue: $682 million Percent change from 2018: 16.2% 2019 non-U.S. revenue: $1,685 million Percent from outside U.S.: 71.2% 2019 worldwide revenue: $2,367 million U.S. employees: 2,025

Ipsos, through its subsidiaries, engages in collecting, processing and delivering survey data for brands, companies and institutions primarily in Europe, the Middle East, Africa, the Americas and Asia Pacific. It explores market potential and market trends, tests products and advertising, helps clients build long-term relationships with customers, studies audiences and their perceptions of various media and measures public opinion trends. Ipsos offers advertising research services, including advertising tracking and brand equity evaluation services that help advertisers in the development, evaluation and improvement of their advertising efforts.

It also provides marketing research services that help clients to identify business opportunities and innovation platforms, develop strategies at point of sale, generate insights and ideas, develop and optimize their mix, and model and forecast sales volumes, as well as offers custom innovative products and solutions to address stakeholder experience and brand-building business goals.

In this unique year, Ipsos has remained strong and reaffirmed its ambition and sense of purpose to deliver reliable information for a true understanding of society, markets and people. Ipsos activates this vision for more than 5,000 customers through its presence in 90 markets both globally and locally. Ipsos covers the whole information production and analysis chain, from the collection of raw data to the activation of the insights. It has a solid tradition of innovation expressed by new methodological developments and continuously renewed product range.

5. Information Resources, Inc. (IRI) **

Founded: 1979 2019 U.S. revenue: $815 million Percent change from 2018: 1.9% 2019 non-U.S. revenue: $510 million Percent from outside U.S.: 38.5% 2019 worldwide revenue: $1,325 million U.S. employees: 3,639

IRI is a leading provider of big data, predictive analytics and forward-looking insights that help consumer packaged goods, over-the-counter healthcare organizations, retailers, financial services and media companies grow their businesses. A confluence of major external events—a change in consumer buying habits, big data coming into its own, advanced analytics and personalized consumer activation—is leading to a seismic shift in drivers of success in all industries. With the largest repository of purchase, media, social, causal and loyalty data, all integrated on an on-demand, cloud-based technology platform, IRI is empowering the personalization revolution, helping to guide its more than 5,000 clients around the world in their quest to remain relentlessly relevant, capture market share, connect with consumers, collaborate with key constituents and deliver market-leading growth.

In 2019, IRI announced the integration of artificial intelligence and machine learning into its leading suite of analytics solutions, retained 100% of its major CPG clients and welcomed new strategic partnerships with top retailers in the U.S. IRI added several innovators to its leadership team while continuing to invest in its employees by providing ongoing training. 

4. Kantar **

Founded: 1993 2019 U.S. revenue: $950 million Percent change from 2018: 2.7% 2019 non-U.S. revenue: $2,900 million Percent from outside U.S.: 75.3% 2019 worldwide revenue: $3,850 million U.S. employees: 3,585

Kantar is one of the world’s largest data, insights and consulting companies, bringing together some of the world’s leading research, data and insights expertise. Kantar’s offer covers the breadth of techniques and technologies, from purchase and media data to predicting long-term trends; from neuroscience to exit polls; from large-scale quantitative studies to qualitative research, incorporating ethnography and semiotics. 

In April 2019, all services and offerings of the various Kantar companies were combined under the Kantar brand name. This operational change enables Kantar to build platforms and offers on a global scale and to remove barriers to collaboration and co-creation within the organization to better meet clients’ needs. 

As part of this branding strategy, Kantar launched several initiatives:

• Kantar Marketplace, a global on-demand research and insights store.
• Kantar’s new Brand Guidance System that intelligently integrates validated survey measures with social, search, sales media and behavioral data to provide actionable insights to optimize brand or campaign performance.
• Integration of big data, artificial intelligence and analytical capabilities from across the company into one resource that unlocks deeper insights to fuel growth.

3. Gartner Research **

Founded: 1972 2019 U.S. revenue: $1,800 million Percent change from 2018: 4.7% 2019 non-U.S. revenue: $1,474.5 million Percent from outside U.S.: 45% 2019 worldwide revenue: $3,274.5 million U.S. employees: 4,500

Gartner Research delivers independent, objective advice to leaders across an enterprise through subscription services that include on-demand access to published research content, data and benchmarks, and direct access to a network of approximately 2,300 research experts located around the globe. Gartner Research is the fundamental building block for all Gartner products and services. It combines its proprietary research methodologies with extensive industry and academic relationships to create Gartner products and services that address each role across an enterprise. Gartner’s research agenda is defined by clients’ needs, focusing on the critical issues, opportunities and challenges they face every day. Its proprietary research content, presented in the form of reports, briefings, updates and related tools, is delivered directly to the client’s desktop via its website or product-specific portals.

Within the research segment, Global Technology Sales sells products and services to users and providers of technology, while Global Business Sales sells products and services to all other functional leaders, such as supply chain, marketing, human resources, finance, legal and sales. 

2. IQVIA * **

Founded: 2016 2019 U.S. revenue: $2,220 million Percent change from 2018: 8.6% 2019 non-U.S. revenue: $2,166 million Percent from outside U.S.: 49.4% 2019 worldwide revenue: $4,386 million U.S. employees: 6,000

IQVIA is a global provider of information, innovative technology solutions and contract research services focused on helping healthcare clients find better solutions for patients. Formed through the 2016 merger of Quintiles and IMS Health, IQVIA applies human data science—leveraging the analytic rigor and clarity of data science to the ever-expanding scope of human science—to enable companies to reimagine and develop new approaches to clinical development and commercialization, speed innovation and accelerate improvements in healthcare outcomes. 

IQVIA has three operating segments: Technology & Analytics Solutions, Research & Development Solutions and Contract Sales & Medical Solutions. Powered by the IQVIA CORE, IQVIA delivers unique and actionable insights at the intersection of large-scale analytics, transformative technology and extensive domain expertise, as well as execution capabilities to help biotech, medical device and pharmaceutical companies, medical researchers, government agencies, payers and other healthcare stakeholders tap into a deeper understanding of diseases, human behaviors and scientific advances, in an effort to advance their path toward cures.

IQVIA has one of the largest and most comprehensive collections of healthcare information in the world, which includes more than 800 million comprehensive, longitudinal, non-identified patient records spanning sales, prescription and promotional data, medical claims, electronic medical records, genomics and social media. Its scaled and growing information set contains more than 35 petabytes of proprietary data sourced from more than 150,000 data suppliers and covering more than 1 million data feeds globally. Based on this data, IQVIA delivers information and insights on more than 85% of the world’s pharmaceuticals, helping its clients run their organizations more efficiently and make better decisions to improve their clinical, commercial and financial performance. 

1. Nielsen **

Founded: 1923 2019 U.S. revenue: $3,875 million Percent change from 2018: 1.6% 2019 non-U.S. revenue: $2,623 million Percent from outside U.S.: 40.4% 2019 worldwide revenue: $6,498 million U.S. employees: 10,300

Nielsen is a global measurement and data analytics company that provides a complete and trusted view of consumers and markets worldwide. Nielsen is divided into two business units: Nielsen Global Media and Nielsen Global Connect. 

Nielsen Global Media provides media and advertising clients with unbiased and reliable metrics that create the shared understanding of the industry required for markets to function, enabling its clients to grow and succeed across the $600 billion global advertising market. Nielsen Global Media helps clients define exactly who they want to reach and optimize the outcomes they can achieve. The company’s cross-platform measurement strategy brings together the best of TV and digital measurement to ensure a more functional marketplace for the industry.

Nielsen Global Connect provides consumer packaged goods manufacturers and retailers with accurate, actionable information and a complete picture of the complex and changing marketplace that brands need to innovate and grow their businesses. Nielsen Global Connect provides data and builds tools that use predictive models to turn observations in the marketplace into business decisions and winning solutions. The business’ data and insights, combined with its open, cloud-native measurement and analytics platform that democratizes the power of data, continue to provide an essential foundation that makes markets possible in the rapidly evolving world of commerce. With Nielsen Global Connect’s set of guiding truths, businesses have the tools to create new opportunities.

* ‘% change’ calculation reflects adjustment of previously reported 2018 U.S. research revenue due to acquisition or divestiture activity or other business change during 2019.

** Some or all figures are not made available by this company so instead are based on research and estimation by the report author.

Diane Bowers is a consultant to research and data analytics businesses and industry associations in the U.S. and internationally. She previously served as the president of CASRO, board chair of the Global Research Business Network, a board member of the Americas Research Industry Alliance and a board member of The Roper Center for Public Opinion Research at Cornell University. She is also a past president of the Market Research Council and the Research Industry Coalition, and a long-time member of American Association for Public Opinion Research, AMA and ESOMAR.

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Top 15 Clinical Research Companies: Leaders in Medical Innovation

What’s on this page:

In the healthcare industry, the number of contract research organizations in the US has reached 2,823 in 2023. This marks a subtle but significant increase of 0.9% compared to the previous year.

This increase signals a vital trend: the growing complexity of finding the best clinical research companies in a crowded field. These organizations aren’t just businesses; they’re important in advancing medicine and developing drugs and therapies.

With such an important task, choosing the right company becomes essential. In this guide, we’ve looked closely at many companies along with their strengths and weaknesses and made a list of the top clinical research organizations. 

By the end, you’ll know which company is the best fit for your needs.

Quick List of Top 15 Clinical Research Companies

Here is a quick overview of the best companies of clinical research:

• IQVIA: Best for data-driven insights and advanced analytics in healthcare research.
• ICON: Best for comprehensive clinical development services and therapeutic expertise.
• Parexel: Best for global biopharmaceutical services, emphasizing regulatory and clinical trial excellence.
• Syneos Health: Best for integrated biopharmaceutical solutions and clinical-commercial capabilities.
• PPD: Best for drug development services with innovative, technology-enhanced trial strategies.
• Labcorp: Best for comprehensive clinical testing and diagnostics services with global reach.
• Medpace: Best for expertise in clinical research and regulatory affairs for pharmaceutical companies.
• Charles River Laboratories: Best for preclinical research and development services, including animal testing and research models.
• PRA Health Sciences: Best for clinical trial expertise and integrated solutions for biopharmaceutical development.
• AdvanCell: Best for innovative cell and tissue-based research solutions for life science industries.
• Dynata: Best for data-driven insights and market research services for informed decision-making.
• Covance: Best for end-to-end drug development solutions, from preclinical to post-marketing.
• MedNet: Best for technology solutions and eClinical platforms for streamlined clinical trials.
• Fisher Clinical Services Inc: Best for global logistics and supply chain services for clinical trial materials.
• Worldwide Clinical Trials: Best for specialized CRO offering personalized clinical research solutions.

3 Best Clinical Research Organizations: Comparison Chart

Here’s a comparison table to highlight the key features and differences among the best companies of clinical research. This table aims to provide a quick overview of each company’s unique strengths and areas of expertise in the pharmaceutical and healthcare research sector.

3 Top Clinical Research Organization List For Advanced Medical Discoveries

Now, we’ll explore the top clinical research organizations (CROs) dedicated to advancing medical discoveries. Let’s jump into the details of these exceptional organizations.

IQVIA is a global leader in clinical research and healthcare data analytics. They play a crucial role in the medical field by providing comprehensive data, advanced analytics, and expert insights. This helps pharmaceutical and healthcare companies make smarter, more effective decisions. 

Why is IQVIA among the best? Their strength lies in their vast database and advanced technology, which enable them to analyze complex healthcare data efficiently. This leads to a better understanding of diseases, more effective treatments, and faster drug development. 

IQVIA’s work is essential because it speeds up the process of bringing new medicines to the market, ultimately benefiting patients worldwide. In short, IQVIA is a key catalyst in advancing global healthcare.

About IQVIA

• Founding Team: Dennis Gillings
• Founding Year: 1982
• Company Size:   86,000

Features of IQVIA

IQVIA, a prominent player in the life sciences sector, is dedicated to advancing healthcare through connected intelligence. Here are some key features of IQVIA in the world of clinical research:

Innovative Clinical Development

IQVIA is reimagining clinical development by intelligently connecting data, technology, and analytics. This approach leads to faster decision-making and reduced risk, enabling the delivery of life-changing therapies more quickly.

Efficient Payment Systems for Clinical Trials 

They have simplified the process of paying sites involved in clinical trials. IQVIA offers the capability to make payments within 30 days, even in challenging locations. This significantly reduces the administrative burden of managing clinical trial payments by up to 90%.

Decentralized Trials Expertise

The company has conducted over 500 studies in more than 75 countries, covering over 30 indications using decentralized trial methodologies. This demonstrates their capability in managing complex, multinational clinical trials.

Global Reach and Impact

With a presence in various regions, including Australia, New Zealand, the Middle East, and Africa, IQVIA’s global footprint allows it to drive healthcare innovations worldwide.

AI and Technology Integration

The company is at the forefront of integrating AI and other technologies in healthcare. Their Healthcare-grade AI promises precision, speed, scale, trust, and reliability, essential for advancing health and improving patient outcomes.

• Extensive, reliable healthcare data enhances market research quality.
• Utilizes AI and machine learning for advanced healthcare insights.
• Specialized focus yields a deep understanding of healthcare dynamics.
• Broad international presence enables diverse and large-scale studies.
• Offers advanced tools for insightful healthcare data analysis.
• Advanced tools can be challenging to use without training.
• Handling sensitive health data raises privacy and security issues.

Our Review of IQVIA

IQVIA, a prominent player in the healthcare and life sciences industry, presents a mixed bag of strengths and weaknesses. On the positive side, we appreciate IQVIA’s extensive expertise in data analytics and healthcare consulting. 

Their comprehensive research and analysis have undoubtedly driven valuable insights and innovations in the sector. Moreover, their global presence allows for diverse perspectives and access to critical healthcare data.

However, we must also acknowledge some shortcomings. IQVIA’s services can be prohibitively expensive for smaller organizations, limiting accessibility. Additionally, the sheer volume of data can sometimes lead to information overload, making it challenging to extract actionable insights.

ICON is a prominent company in the field of clinical research, playing a significant role in advancing medical science. They specialize in designing and conducting clinical trials for new medicines and treatments. 

The work of ICON is crucial because they help determine the safety and effectiveness of these potential medical breakthroughs. They are considered one of the best in clinical research due to their high standards of accuracy, reliability, and ethical practices. 

ICON’s expertise ensures that the clinical trials they manage are conducted efficiently and effectively, leading to faster approval of new treatments. This directly impacts patient care, as it allows quicker access to new, potentially life-saving medicines. 

In essence, ICON’s contribution is vital in driving forward medical innovations.

• Founding Team: John Climax and Ronan Lambe
• Founding Year: 1990
• Company Size: 41,160

Features of ICON

Here are some of the key features of ICON in clinical research:

Diverse Clinical and Scientific Operations

ICON offers a wide range of clinical and scientific operations services, ensuring comprehensive support for various aspects of clinical trials. This includes everything from study design to execution and data analysis.

Decentralized Clinical Trial Solutions

They provide end-to-end services, operational models, and technology to deliver customized solutions for decentralized clinical trials. This approach is increasingly important in today’s clinical research landscape, offering flexibility and efficiency.

Specialized Therapeutic Areas

ICON has expertise across multiple therapeutic areas including cardiovascular, central nervous system, endocrine & metabolic disorders, infectious diseases, internal medicine & immunology, oncology, and more. This broad expertise allows them to handle a wide range of clinical research projects.

Innovative Solutions for Biotech

ICON provides full-service outsourcing and flexible support customized to the specific needs of biotech companies. This includes due diligence and asset valuation, which are critical for biotech firms navigating the complex landscape of drug development.

Advanced Medical Imaging Solutions

Their expert medical imaging solutions support all stages of clinical research, improving decision-making, increasing efficiency, and reducing trial costs.

• Decades of expertise ensure high-quality clinical research.
• Offers wide-reaching capabilities for multi-regional clinical studies.
• Deep understanding of global regulations enhances compliance and efficiency.
• Invests in new technologies for more efficient trial processes.
• Broad range of specialties contributes to comprehensive service offerings.
• Managing multi-regional trials can lead to logistical challenges.
• Rapid growth may strain resources and affect service quality.

Our Review of ICON

When we researched ICON, we found both commendable aspects and areas for improvement. On the positive side, we appreciate their commitment to clinical research and their global presence, which allows for diverse study options. Their experienced team and advanced technology contribute to reliable data collection and analysis.

However, there are some drawbacks to consider. We have noticed occasional delays in project timelines, which can be frustrating. Additionally, the cost of their services tends to be on the higher side, making it a potential barrier for smaller research endeavors.

Parexel is a globally recognized company in clinical research, known for its important role in developing new medical treatments. They are one of the biggest clinical research organizations. Parexel conducts clinical trials, crucial steps in testing the safety and effectiveness of new drugs. 

The work of Parexel is essential because it bridges the gap between medical research and the availability of new treatments to patients. One of the reasons they stand out as one of the best in this field is their rigorous approach to research. 

Their commitment to quality and their global network also enables diverse and large-scale studies, setting them apart from others in the field. These strengths allow Parexel to deliver reliable and valuable data, accelerating the process of bringing new, effective medicines to the market. 

Simply put, Parexel is a key player in transforming medical research into real-world health solutions.

About Parexel

• Founding Team: Josef von Rickenbach and Anne B. Sayigh
• Company Size: 18,900

Features of Parexel

Parexel, a global biopharmaceutical services organization, offers a range of features in clinical research. Here are some key aspects of their approach:

Patient-Centric Approach

Parexel emphasizes a patient-first strategy in their clinical trials. This approach results in deeper and more relevant insights for trial design and execution. This ensures that the trials are more aligned with patient needs and experiences.

Innovative Trial Designs

Parexel employs innovative trial designs to optimize trials for maximum impact. This includes advanced modeling and simulation to predict drug effects ahead of time, which can save time, money, and resources.

Regulatory Compliance and Market Access

Parexel designs studies and endpoints with market access in mind, ensuring that they satisfy global regulations. This approach helps in getting treatments to patients safely and quickly.

Patient Advocacy and Engagement

The company includes patient advocates in their council, using their experiences to improve trial designs. This inclusion demonstrates their commitment to understanding and incorporating patient perspectives in clinical research.

Focus on Speed and Precision

Parexel aims to design neuroscience trials with speed and precision, utilizing the right experts and specializations. This focus is crucial in delivering effective treatments on time.

• Provides advanced technology and analytics for efficient data management.
• Extensive network provides global insights with regional knowledge.
• Expertise in navigating complex regulatory environments worldwide.
• Broad experience across various therapeutic areas ensures versatile solutions.
• Focuses on patient engagement for more effective trial outcomes.
• Rapid expansion can lead to challenges in resource management.
• Concentration in specific areas could pose risks in market shifts.

Our Review of Parexel

Parexel is a notable player in the field of clinical research and pharmaceutical services. We’ve thoroughly analyzed their offerings and found both strengths and areas that need improvement.

On the positive side, Parexel excels in its commitment to innovation and technology. We appreciate their continuous efforts to simplify clinical trials and drug development processes, making them more efficient.

However, we also noticed some downsides. Communication with clients could be more transparent, with clearer updates on project progress. Additionally, there’s room for improvement in terms of ensuring consistency in service quality across different projects.

Other 12 Companies of Clinical Research

In the world of clinical research, beyond the well-known names, there are 12 other companies making significant contributions. Let’s explore their vital role in advancing healthcare.

1. Syneos Health

Syneos Health helps develop medicines by managing clinical trials for new drugs. They’re essential because they ensure medicines are safe and effective. Syneos Health stands out in clinical research for its comprehensive services and global reach, making drug development smoother and faster.

About Syneos Health

• Founding Team: Colin Shannon
• Founding Year: 1980
• Company Size: 28,000

PPD is a group that tests new drugs to see if they’re good and safe. This is crucial for getting new treatments to people. They stand out for their thorough research and global reach.

• Founding Team: Fred Eshelman 
• Founding Year: 1985
• Company Size: 40,000+3

Labcorp does important tests and research for health. They’re needed because they help find out if new treatments are good. They’re among the best for their big labs and fast results.

About Labcorp

• Founding Team: Matthew Benger
• Founding Year: 1978
• Company Size: 75,5000

Medpace focuses on making sure new health treatments are safe. This is key for better medicine. They’re a top choice because of their focus on quality and detail in research.

About Medpace

• Founding Team: August Troendle
• Founding Year: 1992
• Company Size: 5,400

5. Charles River Laboratories

Charles River Laboratories tests drugs and does research to help pets and people stay healthy. They’re essential for safe, new treatments. Their expertise makes them a leader in the field.

About Charles River Laboratories

• Founding Team: Henry Foster
• Founding Year: 1947
• Company Size: 21,400

6. PRA Health Science

PRA Health Science works on finding out if new medicines are safe. This helps everyone get better treatments. They’re known for their excellent research and care in studies.

About PRA Health Science

• Founding Year: 1976
• Company Size: 17,000+

7. AdvanCell

AdvanCell specializes in new treatments, checking if they’re safe and working. Their work is vital for progress in medicine. They’re recognized for their innovation in research.

About AdvanCell

• Founding Team: Andrew Adamovich

Dynata gathers data for health studies. They’re needed for understanding what works in healthcare. They’re a top name for their accurate and wide-reaching data collection.

About Dynata

• Founding Team: Mike Petrullo
• Founding Year: 1940
• Company Size: 5000-10000

Covance helps with drug tests and research to fight diseases. Their role is key for new treatments. They’re celebrated for their comprehensive services and global impact.

About Covance

• Founding Team: Fred Cummings
• Founding Year: 1981
• Company Size: 50,000

MedNet provides software for managing clinical trials. This helps in making research easier and faster. They’re among the best for their tech solutions in research.

About MedNet

• Founding Team: John “Rob” Robertson
• Founding Year: 1996
• Company Size: 51-200

11. Fisher Clinical Services Inc.

Fisher Clinical Services Inc. manages the logistics of clinical trials, ensuring that treatments are tested efficiently. Their work is crucial for the progress of medicine, and they are renowned for their reliability and global network.

About Fisher Clinical Services Inc.

• Founding Team: John Pickering
• Founding Year: 1989

12. Worldwide Clinical Trials

Worldwide Clinical Trials conducts essential research to evaluate new medical treatments. Their work is critical for advancing healthcare. They are distinguished by their global expertise and commitment to innovation in clinical research.

About Worldwide Clinical Trials

• Founding Team: Neal Cutler
• Founding Year: 1986
• Company Size: 3,147

What To Consider When Choosing the Best Clinical Research Companies?

Choosing the right clinical research company (CRC) is crucial for the success of any clinical trial. Here’s a detailed guide on what to consider:

Expertise and Specialization

Always ensure the CRC has expertise in your specific therapeutic area. Companies with experience in similar drug trials or medical devices can better navigate the complexities of your project.

Regulatory Compliance

The CRC must adhere to regulatory guidelines like FDA (US) , EMA (Europe), and others. Check their track record in meeting these standards to avoid compliance issues.

Reputation and Track Record

You should research the company’s history. Look for testimonials, case studies, and reviews from past clients. A company with a strong reputation is likely to deliver quality results.

Project Management Capabilities

Effective project management is key. Assess their ability to manage timelines, budgets, and communication. A CRC that provides transparent, regular updates is preferable.

Patient Recruitment Strategies

Patient recruitment can be challenging. Evaluate their strategies for participant recruitment and retention. Consider their demographic reach and methods for ensuring a diverse participant pool.

Data Management and Analysis

The CRC should have strong systems for data collection, management, and analysis. Ask about their use of Electronic Data Capture (EDC) systems and how they handle data security and confidentiality.

Cost and Financial Terms

Get a clear understanding of the cost structure. Consider the value for money rather than just the lowest cost. Ensure there are no hidden fees and clarify what is included in the quoted price.

How Heartbeat AI Can Help You Get the Best List of Clinical Research Organizations?

Heartbeat AI, with its advanced features, can significantly assist in identifying the best list of clinical research organizations (CROs). Here’s how its various features contribute to this process:

Data Analysis and Processing

Heartbeat AI excels in analyzing vast amounts of data. When it comes to selecting CROs, it can process and analyze information from numerous sources, including past performance records, clinical trial reports, and regulatory compliance data. This thorough analysis helps in identifying CROs with a proven track record of success and reliability.

Machine Learning Algorithms

These algorithms enable Heartbeat AI to learn from historical data and improve its recommendations over time. By understanding trends and patterns in the successful execution of clinical trials, it can better predict which CROs are likely to meet your specific needs.

Predictive Analytics

Heartbeat AI uses predictive models to forecast future trends and outcomes based on historical data. This can be invaluable in predicting the success rate of CROs in upcoming projects, thus aiding in making more informed choices.

Customization and Personalization

The AI can be customized to your specific requirements. If you’re focusing on a specific therapeutic area or clinical trial phase, Heartbeat AI can prioritize specialized CROs in these fields.

Real-time Data Updates

The healthcare and pharmaceutical landscapes are constantly changing. Heartbeat AI’s ability to integrate and analyze real-time data ensures that the recommendations are based on the most current information available.

Integration with External Databases

Heartbeat AI can integrate with various external databases and platforms. This enables it to pull in comprehensive information about CROs from diverse sources, enhancing the accuracy of its recommendations.

Claim $500 of Free Data  

Summing up, we’ve explored the best clinical research companies, diving into their features, strengths, weaknesses, and more. Clinical research is vital in healthcare; it’s key for advancing medical knowledge and developing new treatments. 

With this guide, you’re equipped to find the right clinical research company that meets your specific needs. Whether it’s for innovative therapies, drug development, or medical advancements, choosing the right partner is crucial. This guide serves as a valuable resource to help you make an informed decision in the complex world of clinical research.

Frequently Asked Question

What services do companies of clinical research offer.

Clinical research organizations offer a wide range of services, including protocol development, patient recruitment, data collection and analysis, regulatory compliance, and more.

What is the role of a clinical research coordinator?

A clinical research coordinator is responsible for managing various aspects of a clinical trial, including patient recruitment, data collection, and ensuring compliance with protocols.

What is informed consent in clinical research?

Informed consent is the process by which participants in a clinical trial are fully informed about the study’s purpose, risks, and benefits. They voluntarily agree to participate based on this information.

35 Data Science Companies You Should Know

These data science companies are helping businesses glean insights from massive amounts of data faster than ever before.

With all the data being generated by online activities and the digital information that’s collected by businesses, it can pile up in a hurry. That’s where  data science — and data science companies — come in to organize it.

Data science has blossomed into a thriving field, where plenty of organizations have job opportunities for data scientists to take on some of the industry’s most exciting challenges.

We’ve put together a list of data science companies that are making names for themselves while providing spaces for data scientists to contribute and grow.

Top Data Science Companies

Data science companies to know, domino data lab.

Location: San Francisco, California

Data science professionals use Domino Data Lab ’s enterprise platform to streamline building and management of artificial intelligence and machine learning solutions. Domino Data Lab’s technology helps address challenges across industries like life sciences, retail, manufacturing and insurance.

Location: Pasadena, California

Spokeo is an online search platform for finding information about specific people. Users can browse by name, email address, phone number or residential address to find out information about a person’s social media profiles, for example, or employment history. Spokeo organizes billions of records from various public sources to provide intelligence to millions of monthly visitors.

Location: Bagsvaerd, Denmark

Novo Nordisk is a global pharmaceutical company developing treatments for diabetes and other chronic medical conditions. The company invests heavily in data science , machine learning and AI to optimize its research capabilities. It also uses its AI for semi-complex tasks that supplement human analysis during research.

Location: Fully Remote

Analytics8 helps companies implement AI into their workflows. It works closely with businesses to provide AI readiness assessments before developing use cases, strategies and implementation. Apart from AI, Analytics8 provides consulting, cloud and data architecture services that enable companies to gain actionable insights.

Northwestern Mutual

Location: Milwaukee, Wisconsin

Northwestern Mutual , a long-tenured financial services institution, offers retirement planning, wealth management, insurance and more. The company has partnered with local universities to launch the Northwestern Mutual Data Science Institute. Its goal is to advance Wisconsin as a thriving tech hub and develop a pipeline for data science talent.

Tonic.ai , aka “the fake data company,” provides, quite literally, fake data. If that sounds dodgy, understand that software developers need realistic data to build and test their products, and they can’t use real data because it belongs to people. Thus, there is a great need for fake data and data de-identification tools to obscure and protect the privacy of real data. Tonic.ai uses machine learning to generate high quality fake data for the healthcare, finance, edtech, insurance and retail sectors.

Location: Dublin, Ireland

Accenture is an AI and analytics firm specializing in data-driven digital transformation by combining data engineering, advanced analytics, proprietary AI accelerators and consulting services for faster and more accurate decision-making. It has acquired several data science companies to grow its expertise in AI, analytics and data (for example, the company acquired BRIDGEi2i in October 2021).

Databricks interacts with cloud-based corporate information and allows companies to unify their data, analytics and AI in one place on its Lakehouse Platform. The company works with big-name partners like Microsoft, Amazon Tableau and Informatica.

More From Built In Experts Should You Buy or Built an AI?

Location: Waterloo, Ontario, Canada

OpenText uses an array of software products to spot patterns, relationships and trends in data sets. In addition to visualizations and interactive dashboards that help users interpret their digital information, OpenText applies cloud and AI technology to automate processes, protect information and arrange data in a way that’s easy to understand.

Splunk is a software company that serves clients in the IT, cybersecurity, Internet of Things and data analytics sectors. Its business analytics platform helps businesses visualize and interpret their data by seeing it in context. For an even more connected experience, the Splunk cloud platform allows teams to collaborate across mobile, TV and augmented reality formats.

Through the practice of analytics engineering, dbts Labs is helping spread organizational knowledge. The company operates a SQL-first transformation workflow, allowing analytics code to be used. The workflow promotes collaboration among analysts and engineers to create, document and test data pipelines. Businesses can also purchase the Cloud Enterprise and explore features like automated dependency management, onboarding and integrations.

Through the combination of artificial intelligence and data, RS21 aims to help businesses make more impactful decisions. RS21 is a global data science company that engineers, designs and develops solutions that reduce business costs, improve business intelligence and guide decisions. Some of the tools include an AI engine and Medicaid and Medicare fraud detection.

Location: Austin, Texas

Unified helps companies better understand omnichannel digital marketing. Its operations platform acts as a central data hub so businesses can monitor their performance and devise advertising strategies. Unified’s analysts help clients interpret their data too.

Location: San Diego, California

The Teradata Vantage platform helps businesses manage and analyze data within a multi-cloud ecosystem. Because of its scalability, the platform can adapt to larger data sets and different types of data. Teradata Vantage also integrates with popular third-party tools and languages, so customers can run their own analyses without learning new software.

Oracle sells database software, cloud products and other enterprise software. Its cloud infrastructure works well for both multi-cloud and hybrid-cloud environments. As a result, companies can choose the cloud solution of their preference while meeting compliance standards and relying on AI and machine learning to better organize their data.

Messari ’s platform helps professionals navigate the crypto economy. It provides market intelligence for crypto data, opportunities and research. Businesses can use the platform to track real-time market updates, allowing for quick responses in protecting assets. The research conducted by the company can be accessed based on their subscription services. Whether it’s investors, public or regulators, Messari hopes to bring transparent qualitative and quantitative research.

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PureSpectrum

Location: Westlake Village, California

PureSpectrum is an end-to-end market research and insights platform that uses automated survey creation to assist researchers. For over five years, the company has helped businesses discover quality samples, manage projects, collect consumer insights and monitor consumer behaviors. Businesses can also use the platform on customizable storefronts too.

Sensible Weather

Sensible Weather removes the risks associated with weather and climate changes. Through the combination of global climate analytics and notification communication, the company informs consumers of expected weather changes for trips, events, energy production and more. Consumers can book the Weather Guaranteed product to receive reimbursements if the weather ruins their plans. For partnering businesses, the product adds more value and confidence to each booking, ultimately improving the conversion rate.

Striveworks

Striveworks believes a disconnect exists between data and data interpretation for decision-makers. So the company created a cloud-native platform that uses operational AI to simplify MLops and automate the data analytics process. With the platform, data scientists, software engineers and other professionals expect fast dataset preparation, trainable models and deploy data anywhere.

Location: New York, New York 

Sisense ’s business intelligence platform helps data engineers, analysts and developers connect and prepare and securely manage data, embed analytics and explore insights across devices. The platform also integrates with Office 365, Google Workspace and other applications, allowing teams to gather insights on their most-used tools.

Location: Santa Clara, California 

NVIDIA is a hardware and software producer that has expanded its presence in the AI sphere with its NVIDIA AI Enterprise product. This platform uses AI and data analytics software to help businesses better manage their data within multi- and hybrid-cloud environments. Teams can also train and refine AI models in a matter of hours without AI expertise. 

Related Reading 22 Data Science Applications and Examples

Location: Redwood City, California

Sumo Logic makes online security a priority with a cloud platform that specializes in protecting sensitive data. With the ability to compile over 150 apps and integrations, the company’s platform acts as a centralized hub where teams can monitor and analyze data. Machine learning algorithms also warn teams if issues are detected, allowing companies to proactively make fixes and prevent cyber attacks .

Location: Zurich, Switzerland

KNIME builds data science software that helps businesses interpret data and make predictions. Its analytics platform helps users design data science workflows, and its complementary enterprise software platform facilitates collaboration among teams. Together, these two platforms allow organizations to effectively manage their data and ensure all members are following data science best practices.

Location:  New York, New York

DataRails helps financial teams organize Excel sheets and models into one report. The platform withdraws data from the sheets and models to consolidate it for managers to analyze, follow and edit. One automated report ensures no data is missed, which is possible with manual consolidation. DataRails is also cloud-based, making it easier to track and archive data.

Location:  Fully Remote

Enigma enables financial institutions to serve small business customers better. By sourcing data from public, proprietary and government entities, the company can map out a business’s online footprint. Additionally, Enigma has products to assist institutions in monitoring business transactions, discovering new businesses and identifying top businesses already in the database.

Location:  Boston, Massachusetts

Jellyfish is an engineering management platform that comprises engineering data to fit with business objectives. The platform functions display how an engineering organization operates, what work they do and how teams are working. Outside of aligning data with business objectives, Jellyfish optimizes engineering operations, increases alignment for distribution teams, reports R&D costs and more.

Location: Irvine, California

Alteryx is a self-service data analytics company that helps businesses analyze their own data instead of relying on data scientists. The company’s analytic process automation (APA) platform combines machine learning and analytics to sift through data. As a result, organizations can quickly organize large sets of data and make decisions based on the insights they gather.

Orbital Insight

Location: Palo Alto, California

Orbital Insight culls data from satellite images and analyzes it using artificial intelligence to find trends and produce insights. The Orbital Insight GO platform addresses when, where and what types of activity occur. As a result, the tool can determine areas where a country is developing, predict agricultural trends and complete other data-centric tasks.

Civis Analytics

Civis pairs together proprietary technology and statistical advisory services to provide businesses with so-called  person-level data. Its primary focus is helping organizations understand people through data analytics, collecting information on people’s demographics, activities and interests. To quickly sort through and gather intel from this data, Civis enables teams to automate workflows and process data in Python, R and other popular languages .

Location: Chicago, Illinois

Numerator is a market intelligence firm that analyzes merchandising and sales data from retail locations, e-commerce sites and big box stores, so companies know what their consumers are buying and why. The information that Numerator provides can help companies improve brand strategy , advertising, distribution and pricing decisions.

Location: Northbrook, Illinois

Mu Sigma is an analytics and data science company that works with businesses in a variety of sectors, including technology, media, retail, finance, science, healthcare and hospitality. Clients can supplement their technology with Mu Sigma’s big data analytical software, which can clean data, create predictive models and perform other tasks to help companies glean more insights from their data.

Location: Cary, North Carolina

Employing statistical analysis, SAS ’s platform helps organizations better understand and draw value from the data they generate. For example, SAS applied advanced analytics and AI to sensor data from client Volvo Trucks, which helped predict maintenance issues and minimize downtime.

Cloudera transforms complex data sets into actionable insights. With its hybrid data platform, Cloudera can process data across cloud and on-premises mediums for a customizable experience. In addition to providing an enterprise data cloud, the company uses machine learning to automate analyses.

Related Reading 14 Big Data Marketing Companies You Should Know

Absolutdata

Location: Alameda, California

Absolutdata offers a suite of AI-based products and advanced analytics services with the goal of improving business results. The company’s NAVIK AI Platform includes separate products for sales, marketing, technology and operations needs. Compiling and analyzing large amounts of data with AI, Absolutdata enables organizations to fine-tune their marketing campaigns, tech ecosystems, sales strategies and other crucial business components.

Location: Santa Clara, California

Tiger Analytics offers data analytics and predictive modeling solutions for clients in retail, social media, online advertising and other sectors. Clients can work with Tiger Analytics to compile customer data, informing their omnichannel marketing strategies. Tiger Analytics has also found ways to derive predictive models from data, applying these models to areas like risk analysis and predictive maintenance.

Alexandria Jacobson, Da’Zhane Johnson, Margo Steines, Matthew Urwin, Sara B.T. Thiel. Abel Rodriguez and Rose Velazquez contributed reporting to this story.

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Top 100 companies worldwide: Scientific Research & Development

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The scientific research & development industry includes the activities of three types of research and development: basic research, applied research, and experimental development. Basic research includes experimental or theoretical work undertaken primarily to acquire new knowledge of the underlying foundations of phenomena and observable facts, without particular application or use in view. Applied research includes original investigation undertaken in order to acquire new knowledge, directed primarily towards a specific practical aim or objective. Experimental development includes systematic work, drawing on existing knowledge gained from research and/or practical experience, directed to producing new materials, products and devices, to installing new processes, systems and services, and to improving substantially those already produced or installed. The number of large companies in the scientific research & development industry is an indicator of the overall economic performance of that sector. Not only do these companies provide jobs for the local markets, but they are also able to achieve success in global markets, thus generating greater value.

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The Life Sciences Research Company pioneers in market intelligence and research services spanning across the healthcare and life sciences industry, across 60 geographies.

Our key markets are:

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• • Animal Healthcare

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Efficient and organized organization. I worked with The Life Sciences Research Company's healthcare consulting team on a medical equipment project. They were professional and organized. I recommend this organization.

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About Amazon Science

Science at Amazon enables new customer experiences, addresses existing customer pain points, complements engineering and product disciplines, and is a critical functional skill for all Amazon businesses. It is this focus on the customer, and the company’s ability to have impact at global scale that attracts some of the brightest minds in artificial intelligence, machine learning, and related fields.

• Code and datasets Amazon researchers regularly contribute to the broader scientific community through the public release of code and datasets.
• Academia Whether you’re a faculty member, student, developer, thought leader or a policy maker, Amazon offers a number of ways to engage with the company’s science community.
• Careers The company recruits talent from around the world for applied scientists, data scientists, economists, research scientists, scholars, academics, PhDs, and interns.

Customer-obsessed science means inventing and applying scientific approaches to understand and solve customer problems. It’s not just about coming up with the best algorithm or model you can think of, but proving it with sound methodology and ensuring it’s applicable to real-world challenges. This is core to everything that we do at Amazon, and it’s what makes us different. We start with our customers and work backwards from their needs, testing and improving our products and services based on their behavior and feedback.

Christopher Stratchey wrote, "The separation of practical and theoretical work is artificial and injurious. Much of the practical work done in computing, both in software and in hardware design, is unsound and clumsy because the people who do it have not any clear understanding of the fundamental design principles of their work. Most of the abstract mathematical and theoretical work is sterile because it has no point of contact with real computing." Our customer-obsessed science strategy reliably nudges me back towards the intersection of the practical and theoretical. That's where the really game-changing work is at.

It means first developing a conviction that the problem we are working on is or will be truly important to customers. It's like asking the five whys — all starting with, ‘Who cares about the problem, and why should they care?’ — before getting down to a mathematical model. Once we are convinced about the value, it's about developing the right science to address the problem — and the problems that have the most customer impact in the long-term often require exciting new science and systems. This helps us focus on science that will really move the needle for our customers and stand the test of time.

Customer-obsessed science means to always put yourself in the customer's shoes to improve the experience. It also means listening to customer pain points, and inventing on their behalf. They will tell you what they don't like, but it is up to us to provide solutions to delight them. Just Walk Out is a prime example of innovative solution addressing the "nobody likes to wait in line" customer pain point.

Customer-obsessed science aims to solve customer problems and improve customer experiences. It is aligned with business priorities and brings value to our business. It is science that works backwards from customer needs and pain points, as opposed to forward from technology. It's important not to confuse customer-obsessed science with science that has a short time-horizon — customer-obsessed science be focused on the long-term.

Customer-obsessed science means that you focus on understanding the customer's problem and bringing the best scientific tools to solve the problem. It means that you are not dogmatic about methods, but seek to apply the best method or combination of methods to solve the customer's problem. You invent and simplify, seeking expertise by partnering with others if the best method(s) is not your specialty.

Research and development that is grounded on real-world challenges and customer-facing problems. Only by working backwards from the customer, including defining metrics that characterize customer experience, we can ensure that our scientific innovations have measurable impact on customers’ lives.

Customer obsession in science means applying the scientific method in service of our customers. Working backwards from the customer; their needs, wants, and pain points, is focusing our work on scientific innovation that is truly impactful. But science is a creative endeavor -- we often find surprises and new insights along the way. As we do, we continuously evaluate new ways to delight our customers.

Customer-obsessed science is about anticipating customers' needs by devising innovative solutions to challenging problems that customers do not yet realize they have or will have. This allows us to respond quickly with enhanced services when these needs do arise.

I was always attracted to practical science — calculating where a projectile will land, how current flows in a circuit, what determines supply and demand. I love understanding how the world works and using this knowledge to make things better. And this is exactly what Amazon's customer-obsessed science is all about, working backwards from what customers value and using science to innovate and make their lives better. It's what great science is all about.

Inventing devices and services that improve the health and wellness of everyone on the planet.

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Scientific Research Corporation is an advanced engineering company providing state-of-the-art solutions in defense, federal, global, and cyber and intelligence markets. Since 1988, we have provided innovative, cost-effective technology solutions for air, land, sea, and cyberspace applications. With a diversified contract base, a quick reaction capability, and the breadth of experience to provide end-to-end support throughout each program, we are focused on our customers’ success.

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Scientific Research Corporation is proud to be one of three awardees on a $536.7 million Navy contract for engineering services that provide integration, test and installation of command, control, communications, computers, and intelligence (C4I) systems on surface ships. The contract is a follow on effort to SRC’s prior contract in support of the Program Executive Office C4I. Work will be performed in South Carolina, California, Wisconsin, Washington, Mississippi, Louisiana, Maine, and Alabama. Thank you to our SRC team and industry partners for your time and hard work in continuing to support the warfighter.

Scientific Research Corporation has recently won significant new programs with military and DoD customers that span large portions of the cyber operations spectrum. These efforts include threat assessment; network defense; cyber analytics; operational assessments; and cyber test and training event planning, design, development, execution, and analysis. Threat assessment and network defense combined with analytics collection provide a robust method for enhancing cyber defenses. Test and training events allow military and federal users to exercise systems against advanced cyber threats in a safe and realistic environment with instrumentation used to collect system performance metrics. Capabilities derived from new programs combined with SRC’s long-standing experience in offensive and defensive cyber operations result in a dramatic increase in SRC’s cyber systems subject matter expertise.

As an employer with a strong record of employing veterans, Scientific Research Corporation was featured on Military Makeover: Operation Career, a show airing on Lifetime Network and American Forces Network. The show is hosted by talk show legend and military advocate Montel Williams, a veteran of both the Marine Corps and the Navy. Our segment highlights Dan Ecklund (U.S. Navy Veteran; Director), Ron Ravelo (U.S. Navy Veteran; Director), and Alicia Nguyen (U.S. Air Force Veteran; Sr. Cyber Security Analyst) as they discuss their military service and careers. View the segment here .

Scientific Research Corporation won a $5.8M contract for the T-6A/B/D Aircraft Crash Survivable Recorder rapid prototype project, which will provide a crash protected airborne recorder system that includes a cockpit voice recording capability.

Scientific Research Corporation recently won a positon on the Robins AFB $996M multi-award contract for avionics modification and sustainment support for all Special Operations Forces/Personnel Recovery and Rotary Division managed C-130, H-1, and H-60 aircraft, to include integrated weapons systems, subsystems, and associated support equipment.

Scientific Research Corporation has received an award with an estimated value of $20M from the Department of the Navy for technical support services for afloat, ashore, and airborne networks and information systems.

Scientific Research Corporation has been awarded a $81M contract from the Department of the Navy to provide cyberspace science, research, engineering, and technology integration.

Scientific Research Corporation has been awarded a $36M contract from the Department of the Navy to provide command and control (C2), communications, computers and intelligence (C4I) software support and system maintenance to include systems engineering, integration, information assurance, software maintenance, training and infrastructure support to the Space and Naval Warfare Systems Center Pacific (SSC Pacific) Maritime Global Command and Control System Family of Systems Project, and other C2/C4I projects.

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Fish Sciences

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Cutting edge molecular biology and genetic analyses for the natural resources community.

The mission of Cramer Fish Sciences is to provide quality, expert science which supports wise policy decisions and advances the field of natural resource management. We help clients in California, Idaho, Oregon, Washington, Montana and Alaska find innovative and practical solutions to challenges with fisheries, riparian, and aquatic ecology.

Cramer Fish Sciences  is built around a core group of senior scientists with distinguished careers in fisheries and aquatic ecology, forestry, genetics, fluvial geomorphology, biostatistics, and population modeling, mixed with upcoming scientists that have outstanding scholastic achievement and training in leading-edge methods and technologies. Field research, lab analysis, and population monitoring is provided by teams of well-rounded full-time and seasonal technical and field staff.

Each of our offices is a flexible research lab of interdisciplinary scientists ready to help our clients solve pressing fisheries and natural resource issues. We take our science seriously and regularly publish in scientific journals, teach university and professional courses, and mentor others.

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Japan-based nipro medical corp. will invest $397.8m to develop a new manufacturing facility in greenville, creating more than 232 jobs. full story here ..

MyData-TRUST, new to NC, plans Sept. 10 data privacy summit for life sciences

A summit on data privacy and protection in the life sciences will draw up to 100 professionals to the North Carolina Biotechnology Center in Research Triangle Park (RTP) on Sept. 10 for a full day of presentations, panel discussions and networking.

More than a dozen experts will discuss recent developments in the field for an audience of data privacy, legal and compliance professionals, as well as professionals in clinical operations, data management, informatics and IT security, at pharmaceutical, biotech, medical tech and health care companies and contract research organizations (CROs). 

The event, U.S. Data Privacy for Health 2024 , is being organized by MyData-TRUST , a Belgium-based global data protection and privacy consulting firm that specifically serves the life sciences industry. The N.C. Life Sciences Organization (NCLifeSci) and FBFK Law, a Texas law firm, are supporting the summit. 

Attendees, who can register online , will receive Continuing Privacy Education (CPE) credits that can be applied to various professional certifications.

“Privacy and data protection in 2024 is an incredibly dynamic space, and recent developments in AI (artificial intelligence) have added a new dimension of excitement and complexity,” said Avery Miles, MyData-TRUST’s deputy director for the United States. “Our program speaks to the specific needs and challenges of professionals working with privacy and data protection within life sciences, clinical trials and the healthcare space, and offers practical insights that they can take back to their organizations. A full-day conference with high-quality, narrowly tailored data privacy content dedicated exclusively to life sciences is a rare find.”

Topics to be covered at the summit include:

• Emerging data privacy regimes in the U.S. life sciences sector
• Challenges and opportunities facing global DPOs (Data Protection Officers) 
• Running clinical trials in Europe: where GCP meets GDPR
• CRO GDPR code of conduct
• Data privacy for healthcare apps
• How to effectively manage a data breach
• AI in health care and clinical research

The event will also include networking sessions over lunch and after the day’s program.

Company new to North Carolina

MyData-TRUST established an East Coast office in June to expand its service offering and support its growing client base in the United States. The company chose the Research Triangle region over sites in Boston and New Jersey, Miles said. The Research Triangle’s advantages included relative affordability, a qualified workforce, major research universities and hospitals, direct flights to major cities, and a high concentration of CROs, pharmaceutical companies and biotech startups, he said.

The company is leasing temporary space at NCBiotech’s Landing Pad , which provides office space and services to companies new to the state and is planning a move to permanent space in the Research Triangle area.

“We are so grateful to NCBiotech for the opportunity to lease space at the Landing Pad,” Miles said. “We are in the ‘heart of the action,’ so to speak, and have taken advantage of the many networking opportunities to create brand awareness and make industry contacts.

The company has three employees at the new North Carolina office and is looking to fill a business development and sales position. “We will also be hiring additional operational roles in the near future,” Miles said.

Since its founding in 2017, MyData-TRUST has grown to 120 employees -- doubling since 2022 -- with offices in Belgium, France, the United Kingdom, Romania, Mexico, San Francisco and now North Carolina.

Miles, a Greensboro native and graduate of the University of North Carolina at Chapel Hill, was tapped to lead the East Coast office by the company’s founders, who knew him from his days as a data protection and privacy attorney in the CRO industry.  

Miles started with Raleigh-based PRA Health Sciences (now ICON PLC), where he negotiated commercial contracts and clinical trial agreements, then held various positions during nine years with RTP-based Worldwide Clinical Trials, where he transitioned to data privacy full time.

“I left the CRO industry for a couple of years and had been working for large Fortune 500 companies in medtech and health care,” Miles said. I was excited to get back to working within a smaller organization where I could play a strategic role in growing a business. I’ve spent my entire career in life sciences and developed my own niche as a privacy professional within this space. In a lot of ways, I was custom-built for MyData-TRUST and was thrilled with the opportunity to join a team of talented, like-minded professionals from across the globe.  

“I was also eager to get back to serving clients, especially in the biotech sector. It is immensely rewarding to help our clients build a privacy program, but also to be a part of a broader project or mission of bringing something meaningful into the world, like life-saving therapies.”

Filling an industry niche

Data privacy and protection in the life sciences is mostly concerned with safeguarding the personal and medical information of patients and research subjects. Such data is essential to product development and for demonstrating the safety and efficacy of drugs, therapies or medical devices to obtain regulatory approval. 

“Data is the lifeblood of innovation in the life sciences industry,” Miles said. “Advances in technology and data science, fueled by AI and ML (machine learning), have meant that we can more efficiently analyze massive datasets and derive incredible insights like never before. These insights can improve healthcare, save lives and have profound positive impacts on the human experience. 

“But when striving for these lofty goals, organizations must have measures in place to lawfully use the personal data they collect and safeguard the confidentiality of their patients and research subjects. As such, privacy should be considered an extension of an organization’s data-optimization strategy.”

Authorizing legitimate use of valuable patient data and protecting it from misuse or accidental or criminal breaches, is vital for a company to avoid fines, lawsuits and legal damages -- repercussions that can be “potentially existential for a startup biotech,” Miles said. Failure to comply with privacy laws and regulations can also delay clinical trials, costing companies time, money and trust.

“That’s real money and real risk to the ultimate goal of getting their study, drug or therapy approved,” Miles said. “In addition to the fines and reputational damage, you may end up with valuable data that you can’t use for your core objectives.”

As a cautionary tale, Miles cited the recent case of Enzo Biochem, a New York-based bioscience tools and diagnostics company. Enzo suffered a ransomware cyber-attack that compromised the clinical test results of more than 2.4 million patients and the Social Security numbers of 600,000 patients. The New York Attorney General subsequently fined the company $4.5 million for poor data-security practices.  

Data privacy and protection is becoming a more complex challenge due to a rapidly changing and ever more stringent regulatory environment, Miles said.

“We have seen an explosion of new privacy and data protection laws both abroad and in the United States,” he said. “Compliance can be complicated, especially if you are new to privacy, in a new jurisdiction or dealing with co-regulatory frameworks such as Good Clinical Practice. If organizations want to successfully get their clinical trials up and running, and running smoothly thereafter, they need to fulfill all of these regulatory requirements. 

“We are here to help organizations do just that, and we can deliver our service in a very nimble, cost-effective and tailored fashion because we are exclusively dedicated to the life sciences sector and understand the business. We have also embraced AI and technology in our privacy management solutions to increase efficiencies and reduce costs.

“We’re international so we can cover a wide range of jurisdictions, but we’re small enough that we continue to maintain our white-glove service standards for our clients. I would characterize us as a niche boutique, but the industry need is extensive. Organizations are starting to realize that privacy is not just a core value; it is a value proposition. MD-T delivers that value, and we’ve grown an entire multinational business out of it.”

Opus Genetics, a clinical-stage gene therapy company devoted to treating inherited retinal diseases, has been granted Rare Pediatric Disease designation by the U.S. Food and Drug Administration for one of its potential therapies. 

The Research Triangle Park-based company received the designation for OPGx-LCA5, an ocular gene therapy for treating patients with LCA5, a form of early-onset retinal degeneration that causes vision loss.

Pathalys Pharma, fresh off raising an additional $105 million, is poised to finalize clinical trials and pursue regulatory approval for its treatment for patients with end-stage kidney disease.

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By Rick Smith

On Aug. 26, 1999, NASA’s Chandra X-ray Observatory opened its powerful telescopic eye in orbit and captured its awe-inspiring “first light” images of Cassiopeia A , a supernova remnant roughly 11,000 light-years from Earth. That first observation was far more detailed than anything seen by previous X-ray telescopes, even revealing – for the first time ever – a neutron star left in the wake of the colossal stellar detonation.

Those revelations came as no surprise to Chandra project scientist Martin Weisskopf, who led Chandra’s development at NASA’s Marshall Space Flight Center in Huntsville, Alabama. “When you build instrumentation that’s 10 times more sensitive than anything that was done before, you’re bound to discover something new and exciting,” he said. “Every step forward was a giant step forward.”

Twenty-five years later, Chandra has repeated that seminal moment of discovery again and again, delivering – to date – nearly 25,000 detailed observations of neutron stars , quasars , supernova remnants , black holes , galaxy clusters , and other highly energetic objects and events, some as far away as 13 billion light-years from Earth.

Chandra has further helped scientists gain tangible evidence of dark matter and dark energy , documented the first electromagnetic events tied to gravitational waves in space, and most recently aided the search for habitable exoplanets – all vital tools for understanding the vast, interrelated mechanisms of the universe we live in.

“Chandra’s first image of Cas A provided stunning demonstration of Chandra’s exquisite X-ray mirrors, but it simultaneously revealed things we had not known about young supernova remnants,” said Pat Slane, director of the CXC ( Chandra X-ray Center ) housed at the Smithsonian Astrophysical Observatory in Cambridge, Massachusetts. “In a blink, Chandra not only revealed the neutron star in Cas A; it also taught us that young neutron stars can be significantly more modest in their output than what previously had been understood. Throughout its 25 years in space, Chandra has deepened our understanding of fundamental astrophysics, while also greatly broadening our view of the universe.”

To mark Chandra’s silver anniversary, NASA and CXC have shared 25 of its most breathtaking images and debuted a new video, “ Eye on the Cosmos. ”

Chandra often is used in conjunction with other space telescopes that observe the cosmos in different parts of the electromagnetic spectrum, and with other high-energy missions such as ESA’s (European Space Agency’s) XMM-Newton ; NASA’s Swift , NuSTAR ( Nuclear Spectroscopic Telescope Array ), and IXPE ( Imaging X-ray Polarization Explorer ) imagers, and NASA’s NICER ( Neutron Star Interior Composition Explorer ) X-ray observatory, which studies high-energy phenomena from its vantage point aboard the International Space Station.

Chandra remains a unique, global science resource, with a robust data archive that will continue to serve the science community for many years.

“NASA’s project science team has always strived to conduct Chandra science as equitably as possible by having the world science community collectively decide how best to use the observatory’s many tremendous capabilities,” said Douglas Swartz, a USRA (Universities Space Research Association) principal research scientist on the Chandra project science team.

“Chandra will continue to serve the astrophysics community long after its mission ends,” said Andrew Schnell, acting Chandra program manager at Marshall. “Perhaps its greatest discovery hasn’t been discovered yet. It’s just sitting there in our data archive, waiting for someone to ask the right question and use the data to answer it. It could be somebody who hasn’t even been born yet.”

That archive is impressive indeed. To date, Chandra has delivered more than 70 trillion bytes of raw data. More than 5,000 unique principal investigators and some 3,500 undergraduate and graduate students around the world have conducted research based on Chandra’s observations. Its findings have helped earn more than 700 PhDs and resulted in more than 11,000 published papers, with half a million total citations.

Weisskopf is now an emeritus researcher who still keeps office hours every weekday despite having retired from NASA in 2022. He said the work remains as stimulating now as it was 25 years ago, waiting breathlessly for those “first light” images.

“We’re always trying to put ourselves out of business with the next bit of scientific understanding,” he said. “But these amazing discoveries have demonstrated how much NASA’s astrophysics missions still have to teach us.”

The universe keeps turning – and Chandra’s watchful eye endures.

Chandra, managed for NASA by Marshall in partnership with the CXC, is one of NASA’s Great Observatories, along with the Hubble Space Telescope and the now-retired Spitzer Space Telescope and Compton Gamma Ray Observatory . It was first proposed to NASA in 1976 by Riccardo Giacconi, recipient of the 2002 Nobel Prize for Physics based on his contributions to X-ray astronomy, and Harvey Tananbaum, who would later become the first director of the Chandra X-ray Center. Chandra was named in honor of the late Nobel laureate Subrahmanyan Chandrasekhar, who earned the Nobel Prize in Physics in 1983 for his work explaining the structure and evolution of stars.

Learn more about the Chandra X-ray Observatory and its mission here:

https://www.nasa.gov/chandra

https://cxc.harvard.edu

Lane Figueroa Marshall Space Flight Center, Huntsville, Alabama 256-544-0034 [email protected]

Related Terms

• Chandra X-Ray Observatory
• Crab Nebula
• Marshall Space Flight Center

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Super micro stock falls after short seller hindenburg research calls company 'serial recidivist' in new report.

Super Micro Computer ( SMCI ) stock fell more than 2% Tuesday following a report from short seller Hindenburg Research claiming, among other things , "accounting manipulation" at the AI high flyer.

Hindenburg Research said its three-month investigation "found glaring accounting red flags, evidence of undisclosed related party transactions, sanctions and export control failures, and customer issues." The firm disclosed Tuesday that it had taken a short position in Super Micro.

Yahoo Finance reached out to Super Micro and had not heard back from the company at the time of publication.

The maker of data center servers and management software captured the attention of investors this year as it rode the AI wave . The company buys components from AI chipmaker Nvidia ( NVDA ).

Super Micro shares soared from $290 in early January to north of $1200 by March. The stock is off about 50% from its March peak but is still up 90% year to date. The company recently announced a 10-for-1 stock split effective Oct. 1.

In its report, Hindenburg claimed that despite a $17.5 million settlement in August 2020 with the SEC following an inquiry for "widespread accounting violations," Super Micro's business practices did not improve and senior executives who had left amid the scandal were later rehired."

The report quotes a former salesperson: “Almost all of them are back. Almost all of the people that were let go that were the cause of this malfeasance.”

The report stated, “Even after the SEC settlement, pressure to meet quotas pushed salespeople to stuff the channel with distributors using 'partial shipments' or by shipping defective products around quarter-end, per our interviews with former employees and customers.”

"All told, we believe Super Micro is a serial recidivist," Hindenburg said in its report.

"It benefitted as an early mover but still faces significant accounting, governance and compliance issues and offers an inferior product and service now being eroded away by more credible competition."

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Reporting by Akash Sriram and Aditya Soni in Bengaluru; Editing by Shilpi Majumdar and Sriraj Kalluvila

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