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Chapter 9 Knowledge Management.

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Presentation on theme: "Chapter 9 Knowledge Management."— Presentation transcript:

Managing Knowledge in the Digital Firm (II) Soetam Rizky.

1.Data categorization 2.Information 3.Knowledge 4.Wisdom 5.Social understanding Which of the following requires a firm to expend resources to organize.

© 2005 Prentice Hall, Decision Support Systems and Intelligent Systems, 7th Edition, Turban, Aronson, and Liang, arafatmy 9-1 Chapter 9 Knowledge Management.

1 Knowledge Management Session 4. 2 Objectives 1.What is knowledge management? Why do businesses today need knowledge management programs and systems.

Managing Knowledge in the Digital Firm (I)

Chapter 11: Knowledge Management

An Introduction to Information Systems in Organizations

Chapter 9 Knowledge Management

Chapter 11 KNOWLEDGE MANAGEMENT.

Introduction to knowledge management Lecture part 1 Pekka Makkonen References Turban et al., IT for management, 2004 & 2006 Riitta Partala’s lecture at.

Chapter 11 Managing Knowledge.

Managing Knowledge in the Digital Firm

Information engineering and knowledge management Lecture part 1 Pekka Makkonen References Turban et al., IT for management, 2004 & 2006 Riitta Partala’s.

1 Knowledge Management. 2  Knowledge management (KM) is a process that helps organizations identify, select, organize, disseminate, and transfer important.

Organizational Learning

Chapter 10 Knowledge Management

McGraw-Hill/Irwin © 2005 The McGraw-Hill Companies, Inc. All rights reserved Chapter The Future of Training and Development.

Knowledge Management Solutions

About project

© 2024 SlidePlayer.com Inc. All rights reserved.

Knowledge Management

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Knowledge management is the organization, capture, use, and measurable impact of a group’s collective knowledge. In the business world, knowledge management also includes maintaining a company knowledge base or portal. Only a few initiatives are able to truly transform how an organization operates, and knowledge management is one of them.

The knowledge management category represents solutions that streamline the process of capturing, distributing, and effectively using knowledge. When an organization is able to easily access, share, and update business knowledge, it can become more productive and cost-efficient. The ability to access the right knowledge at the right time, via a robust knowledge management system, informs accurate decision-making and stimulates collaboration and innovation.

As your enterprise grows, so too will the need to access a reliable knowledge database in order to effectively run your business, serve your clients, and increase revenue. Without a knowledge management system in place, your employees will be forced to learn and relearn processes and information. That’s an inefficient and costly practice. Plus, you may also run the risk of losing those processes or information if a knowledge leader or legacy employee leaves your company.

Knowledge is one of your organization’s most valuable assets. Storing, growing, and sharing that knowledge is critical to any enterprise.

When looking at it from this perspective, knowledge management’s meaning includes the process that helps you acquire, organize, and transfer both explicit knowledge, implicit knowledge (applied knowledge), and tacit knowledge (knowledge gained from personal experience) throughout your organization. 

Disseminating information throughout your organization is much easier when you have a reliable knowledge management platform to serve a full range of needs — both at a departmental level and a holistic, company-wide level. 

The more effectively and efficiently a company shares its information with its employees, the better the business will perform. The benefits of knowledge management include – Faster decision-making, Efficient access to knowledge and information, Increased collaboration and idea generation, Enhanced communication throughout your organization, Improved quality of information and data, More security for intellectual property, Optimized training.

This template will be useful for large firms that have a large amount of information, instructions, regulations and cases. You can use the slides of this template when preparing a business process for structuring and using corporate information between company employees.

University instructors can use the slides in this template to prepare their courses on data management or structuring teaching information. Project managers can use the slides in this template to educate team members and share the experience of introducing similar projects. Further education firms can also use the slides of this template in their work. Human resources managers can use the slides in this template to educate new hires on how to store and use corporate information.

Knowledge Management template will be useful for project managers, company executives, HR manager. All slides in this template have all the tools you need to build a professional presentation. You can customize colors, block sizes and infographics yourself. Knowledge Management template will be a worthy addition to your collection of professional presentations.

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Knowledge Management PowerPoint Template

Template set with graphs, definitions and explanations on various knowledge management models

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Blended Learning, mentoring programs, job rotation and learning communities are just a few methods for promoting the skills of your employees. Use templates, examples and guidelines for these and many other Knowledge Management models in a PowerPoint presentation.

Competitive Advantage Know-How

Knowledge management focuses on the various skill aspects of your employees. The question is how personal and professional capabilities can best be used to improve the quality in your company. In this context, knowledge is not understood as a collection of information (“know-what”), but rather how these messages link mentally to a larger context (“know-why”). Therefore, this type of knowledge is not a commodity easily traded, but is individual and must be managed carefully.

Collecting, Storing and Passing on Knowledge

Knowledge management distinguishes between explicit and implicit knowledge. Explicit is easily reproducible in forms like sentences, formulas or images. Examples include instructions for new software or the representation of an organizational structure. Implicit, however, is personally characterized by individual experience and skills acquired over a period. One example is the experience of a longtime employee. His detailed knowledge of all business processes not only ensures he can work more quickly and flexibly, but also enables him to intuitively and creatively solve problems.

The task of knowledge management is to keep as much knowledge within the company, because with implicit knowledge, it is very difficult to pass on and is irretrievable when an employee leaves. Therefore, the knowledge of your employees must be collected, stored and made available to colleagues in case it needs to be accessed again. To help implement this, we offer this slide set as an extensive overview. As an example of further training, the “Blended Learning” concept presents the combination of classroom education with online e-learning resources. Creative techniques such as the “635 Method” that promote the mutual development of ideas are part of this set as well as a list of different software that facilitate information exchange.

Our Knowledge Management Set Helps You to

• keep important know-how within your company
• make information quickly and efficiently accessible for where it is necessary
• train your employees through various learning methods

This PowerPoint Template Includes:

• facts about the importance of knowledge in society and the economy
• definitions of knowledge
• potential knowledge management objectives
• different types of knowledge
• guidelines for implementing knowledge management in your company
• SECI Model of knowledge creation
• templates for identifying existing knowledge
• skill acquisition model based on that of Dreyfus or Benner
• presenting knowledge in your company by using an intellectual capital report
• knowledge acquisition techniques (blended learning, mentoring programs, job rotation, etc.)
• alternative learning methods (learning communities)
• knowledge transfer concepts (knowledge database, push vs. pull principle, etc.)
• a list of various incentive systems for sharing knowledge
• several creative techniques (635 Method, Osborn Checklist, etc.)
• software overview for transferring information
• quality circles
• ways of measuring skills (e.g. skills network)

Project Management Toolbox

Stakeholder analysis, process management, quality auditing, pestel analysis, corporate services.

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Top 10 Knowledge Management Process PowerPoint Presentation Templates in 2024

Introducing our fully editable and customizable PowerPoint presentation on the Knowledge Management Process, designed to empower organizations in harnessing their intellectual assets effectively. This comprehensive presentation delves into the essential components of knowledge management, including knowledge creation, sharing, utilization, and retention. With visually appealing slides and intuitive layouts, users can effortlessly modify content to align with their specific organizational needs and branding.Use cases for this presentation are diverse and impactful. Organizations can utilize it for training sessions to educate employees about the importance of knowledge management in enhancing productivity and innovation. It serves as a valuable tool for workshops aimed at developing strategies for capturing and disseminating knowledge within teams. Additionally, project managers can leverage this presentation during stakeholder meetings to communicate the significance of knowledge management in driving project success and ensuring continuity. Whether you are a corporate trainer, a project leader, or a team manager, our Knowledge Management Process presentation provides the foundation to foster a culture of continuous learning and improvement. Equip your team with the insights and tools necessary to manage knowledge effectively, leading to informed decision-making and sustained organizational growth.

Knowledge Transfer Plan Powerpoint Ppt Template Bundles

If you require a professional template with great design, then this Knowledge Transfer Plan Powerpoint Ppt Template Bundles is an ideal fit for you. Deploy it to enthrall your audience and increase your presentation threshold with the right graphics, images, and structure. Portray your ideas and vision using Project Knowledge Transfer,Knowledge Transfer Strategies,Employee Off Boarding Knowledge Transfer,Transition Process,Knowledge Transfer Plan Lifecycle slides included in this complete deck. This template is suitable for expert discussion meetings presenting your views on the topic. With a variety of slides having the same thematic representation, this template can be regarded as a complete package. It employs some of the best design practices, so everything is well-structured. Not only this, it responds to all your needs and requirements by quickly adapting itself to the changes you make. This PPT slideshow is available for immediate download in PNG, JPG, and PDF formats, further enhancing its usability. Grab it by clicking the download button.

Our Knowledge Transfer Plan Powerpoint Ppt Template Bundles are topically designed to provide an attractive backdrop to any subject. Use them to look like a presentation pro.

• Project Knowledge Transfer
• Knowledge Transfer Strategies
• Employee Off Boarding Knowledge Transfer
• Transition Process
• Knowledge Transfer Plan Lifecycle

Knowledge Management Cycle Powerpoint Ppt Template Bundles

If you require a professional template with great design, then this Knowledge Management Cycle Powerpoint Ppt Template Bundles is an ideal fit for you. Deploy it to enthrall your audience and increase your presentation threshold with the right graphics, images, and structure. Portray your ideas and vision using sixteen slides included in this complete deck. This template is suitable for expert discussion meetings presenting your views on the topic. With a variety of slides having the same thematic representation, this template can be regarded as a complete package. It employs some of the best design practices, so everything is well-structured. Not only this, it responds to all your needs and requirements by quickly adapting itself to the changes you make. This PPT slideshow is available for immediate download in PNG, JPG, and PDF formats, further enhancing its usability. Grab it by clicking the download button.

Our Knowledge Management Cycle Powerpoint Ppt Template Bundles are topically designed to provide an attractive backdrop to any subject. Use them to look like a presentation pro.

• Life Cycle Model
• continuous improvement

Knowledge management process including improvement

Presenting this set of slides with name Knowledge Management Process Including Improvement. This is a eight stage process. The stages in this process are Improvement, Technology, People, Process, Advice, Insights, Information, Practice. This is a completely editable PowerPoint presentation and is available for immediate download. Download now and impress your audience.

Our Knowledge Management Process Including Improvement are topically designed to provide an attractive backdrop to any subject. Use them to look like a presentation pro.

Knowledge Management Process Innovation Cycle

The slide showcases knowledge management innovation cycle it illustrates the transformation of unstructured knowledge into more structured, reproducible information that is included into processes or products. It covers key processes like create, codify, embed and diffuse. Presenting our set of slides with Knowledge Management Process Innovation Cycle. This exhibits information on four stages of the process. This is an easy to edit and innovatively designed PowerPoint template. So download immediately and highlight information on Product Process, Codify, Create, Diffuse.

The slide showcases knowledge management innovation cycle it illustrates the transformation of unstructured knowledge into more structured, reproducible information that is included into processes or products. It covers key processes like create, codify, embed and diffuse.

• Product Process

Knowledge management process including insights

Presenting this set of slides with name Knowledge Management Process Including Insights. This is a eight stage process. The stages in this process are Improvement, Process, Technology, Advice, People, Insights. This is a completely editable PowerPoint presentation and is available for immediate download. Download now and impress your audience.

Our Knowledge Management Process Including Insights are topically designed to provide an attractive backdrop to any subject. Use them to look like a presentation pro.

Knowledge management processes including storage

Presenting this set of slides with name Knowledge Management Processes Including Storage. This is a six stage process. The stages in this process are Acquisition And Generation, Capture, Organization, Storage, Sharing, Application. This is a completely editable PowerPoint presentation and is available for immediate download. Download now and impress your audience.

Our Knowledge Management Processes Including Storage are topically designed to provide an attractive backdrop to any subject. Use them to look like a presentation pro.

• organization

Knowledge management processes including acquisition

Presenting this set of slides with name Knowledge Management Processes Including Acquisition. This is a six stage process. The stages in this process are Acquisition And Generation, Capture, Organization, Storage, Sharing, Application. This is a completely editable PowerPoint presentation and is available for immediate download. Download now and impress your audience.

Our Knowledge Management Processes Including Acquisition are topically designed to provide an attractive backdrop to any subject. Use them to look like a presentation pro.

• application

Steps Of Knowledge Management Process Cycle

The slide showcases the knowledge management process cycle it covers basic steps assisted by different tools and techniques that help transform data into knowledge. It include steps like collecting, organizing, summarizing, analyzing, synthesizing and decision making. Presenting our set of slides with Steps Of Knowledge Management Process Cycle. This exhibits information on six stages of the process. This is an easy to edit and innovatively designed PowerPoint template. So download immediately and highlight information on Decision Making, Synthesizing, Analyzing, Organizing.

The slide showcases the knowledge management process cycle it covers basic steps assisted by different tools and techniques that help transform data into knowledge. It include steps like collecting, organizing, summarizing, analyzing, synthesizing and decision making.

• decision making
• Synthesizing

Quarterly roadmap for knowledge management process strategy

Presenting Quarterly Roadmap For Knowledge Management Process Strategy PowerPoint Template. This PPT presentation is Google Slides compatible hence it is easily accessible. You can download and save this PowerPoint layout in different formats like PDF, PNG, and JPG. This PPT theme is available in both 4,3 and 16,9 aspect ratios. This PowerPoint template is customizable so you can modify the font size, font type, color, and shapes as per your requirements.

Utilize our pre build Quarterly Roadmap For Knowledge Management Process Strategy to present your plan of action in the most effective way. Reduce the paperwork and showcase how different activities are linked to each other by incorporating this attention grabbing PowerPoint theme. This completely editable roadmap PPT layout is suitable to fit all your needs and to have a structured outline of the entire process flow using color coding. Provide guidelines to your teammates about the progression process by employing our PPT theme. Team members can easily be designated into teams by accessing the work milestones to be accomplished within the timeframe. You can easily modify the PowerPoint slide according to real time situations. Download our stunning Quarterly Roadmap For Knowledge Management Process Strategy, and you are good to go to prove your expertise in strategic planning.

Knowledge management process model ppt example 2018

SlideTeam brings to all of you this totally adjustable to your needs knowledge management process model PPT example 2018. Once you download the presentation it can be viewed in standard size display ratio of 4:3 or widescreen display ratio of 16:9. The business slides are 100% editable in nature due to which you can make numerous changes to them. The color, size, and orientation of the images can also be modified. All these changes can be made by you by following instructions given in the sample slides.

It is very important that all your employees are well versed with all the little details of your business organization and for those of you who are unaware, don’t worry we bring to all of you this knowledge management process model PPT example 2018. Our business experts have especially designed this information management PowerPoint presentation using high resolution and premium quality slides. We assure you that if you use this flow chart PPT template you will be able to discuss a number of business related processes like acquisition, refinement, creation, transfer, sharing, memory, utilization, organizational performance, etc. Also, by using this content management business slides you will be able to set new records which will help you make a style statement in the form of your presentation. It is highly recommended that you download and use our knowledge management PPT slideshow as it will help you get rid of all the stress and workload that you usually go through while crafting the slides yourself. Get folks to develop a confident attitude with our Knowledge Management Process Model Ppt Example 2018. Bring feelings of inferiority to an end.

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Knowledge is one of the most vital keys to achieving success and with our Knowledge Management PowerPoint template you can do the same without any hassle. This completely editable presentation will not only let you represent the basic structure of a knowledge management system, the flow and communication involved, but will also let you provide an in-depth introspection of the system professionally.

The template set is an assembly of multiple PPT slides that can be edited as per your requirements. The slide can help you start with the idea and how its components like people, process, technology and objectives are connected to each other. You can define the structure of these categories in the coming slides. The flow of the system can be explained in the following slide, i.e. the collection, usage, sharing and sustaining of knowledge. The knowledge pyramid can help you distinguish the explicit and any other kind of implicit information. The cycle, which is the backbone of any knowledge base management system, can also be explained. The KM life cycle, which is an extremely crucial part of the system isn't missed either. It can help you derive the relation between components like knowledge sharing, structure, usage, auditing, and their inter-components. With this well-researched presentation, you can help your audience understand the repository system and how various ideas in it can process vital data. Define the basic idea and blocks of a knowledge management system, the stages involved, and how it can affect your customers. The presentation can also let you explain the difference between information management and knowledge management. From timelines to frameworks, and checklists to organization's workflow, this highly informative presentation will let you do so much more in no time.

With so much to offer, the template set features various high definition graphics that can be altered without any hassle. Simply edit the presentation the way you want, to create that everlasting professional impression. It will save your time and effort and will surely provide a well-researched information base for you to create your desired presentation in minutes.

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Knowledge management PowerPoint Presentation Templates and Google Slides

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Information Technology Infrastructure Library ITIL Knowledge Management Ppt PowerPoint Presentation Complete Deck With Slides

Presenting this set of slides with name information technology infrastructure library itil knowledge management ppt powerpoint presentation complete deck with slides. The topics discussed in these slides are knowledge, responsibilities, roles, employee, performance management. This is a completely editable PowerPoint presentation and is available for immediate download. Download now and impress your audience.

IT Cloud Icon Management Knowledge Ppt PowerPoint Presentation Complete Deck

Share a great deal of information on the topic by deploying this it cloud icon management knowledge ppt powerpoint presentation complete deck. Support your ideas and thought process with this prefabricated set. It includes a set of sixteen slides, all fully modifiable and editable. Each slide can be restructured and induced with the information and content of your choice. You can add or remove large content boxes as well, to make this PPT slideshow more personalized. Its high-quality graphics and visuals help in presenting a well-coordinated pitch. This PPT template is also a resourceful tool to take visual cues from and implement the best ideas to help your business grow and expand. The main attraction of this well-formulated deck is that everything is editable, giving you the freedom to adjust it to your liking and choice. Changes can be made in the background and theme as well to deliver an outstanding pitch. Therefore, click on the download button now to gain full access to this multifunctional set.

Knowledge Management Lifecycle Ppt PowerPoint Presentation Complete Deck With Slides

Improve your presentation delivery using this Knowledge Management Lifecycle Ppt PowerPoint Presentation Complete Deck With Slides. Support your business vision and objectives using this well-structured PPT deck. This template offers a great starting point for delivering beautifully designed presentations on the topic of your choice. Comprising sixteen this professionally designed template is all you need to host discussion and meetings with collaborators. Each slide is self-explanatory and equipped with high-quality graphics that can be adjusted to your needs. Therefore, you will face no difficulty in portraying your desired content using this PPT slideshow. This PowerPoint slideshow contains every important element that you need for a great pitch. It is not only editable but also available for immediate download and utilization. The color, font size, background, shapes everything can be modified to create your unique presentation layout. Therefore, download it now.

Knowledge Management Professional Growth Sharing Ppt PowerPoint Presentation Complete Deck

Presenting this set of slides with name knowledge management professional growth sharing ppt powerpoint presentation complete deck. The topics discussed in these slides are professional, growth, sharing knowledge, humans, better decision making. This is a completely editable PowerPoint presentation and is available for immediate download. Download now and impress your audience.

Risk Management Impact Matrix Knowledge Ppt PowerPoint Presentation Complete Deck

Share a great deal of information on the topic by deploying this risk management impact matrix knowledge ppt powerpoint presentation complete deck. Support your ideas and thought process with this prefabricated set. It includes a set of nine slides, all fully modifiable and editable. Each slide can be restructured and induced with the information and content of your choice. You can add or remove large content boxes as well, to make this PPT slideshow more personalized. Its high-quality graphics and visuals help in presenting a well-coordinated pitch. This PPT template is also a resourceful tool to take visual cues from and implement the best ideas to help your business grow and expand. The main attraction of this well-formulated deck is that everything is editable, giving you the freedom to adjust it to your liking and choice. Changes can be made in the background and theme as well to deliver an outstanding pitch. Therefore, click on the download button now to gain full access to this multifunctional set.

Methodology Of Knowledge Management Ppt Slides

This is a methodology of knowledge management ppt slides. This is a five stage process. The stages in this process are success, strategy, team, knowledge, action.

Knowledge Management Value Chain Diagram Ppt Slides

This is a knowledge management value chain diagram ppt slides. This is a four stage process. The stages in this process are preservation, sharing, integration, management.

Knowledge Asset Management Ppt Presentation

This is a knowledge asset management ppt presentation. This is a five stage process. The stages in this process are demand forecasting, assortment.

Project Management Body Of Knowledge Powerpoint Templates

This is a project management body of knowledge powerpoint templates. This is a nine stage process. The stages in this process are project integration management, project scope management, project time management, project cost management, project communication management, project human resource management, project quality management, project risk management, project procurement management.

Knowledge Management Culture Ppt Powerpoint Slides

This is a knowledge management culture ppt powerpoint slides. This is a four stage process. The stages in this process are people, systems, culture, processes.

Application Knowledge Management Powerpoint Presentation Templates

This is a application knowledge management powerpoint presentation templates. This is a four stage process. The stages in this process are consolidate, create, combine, distribute, application knowledge management.

Sample Of Security Knowledge Management Diagram Ppt Example

This is a sample of security knowledge management diagram ppt example. This is a four stage process. The stages in this process are detection of relocations, position information management, security management, management department.

Knowledge Management Technologies Ppt Powerpoint Guide

This is a knowledge management technologies ppt powerpoint guide. This is a ten stage process. The stages in this process are extranets, groupware, document management, web conferencing, knowledge refinement, data warehouse, decision system, workflow, intranets, kaca, knowledge management.

Knowledge Management Initiatives Example Ppt Slide

This is a knowledge management initiatives example ppt slide. This is a four stage process. The stages in this process are technology, information knowledge, strategy processes, human organizational.

Knowledge Management Strategic Plan Powerpoint Images

This is a knowledge management strategic plan powerpoint images. This is a twelve stage process. The stages in this process are understand government, integrity and judgment, critical and decision making, change management, future focus, leadership, agility.

Knowledge And Management Ppt Background Designs

This is a knowledge and management ppt background designs. This is a four stage process. The stages in this process are wisdom, knowledge, information, data.

Next Generation Knowledge Management Ppt Images

This is a next generation knowledge management ppt images. This is a three stage process. The stages in this process are knowledge organization, knowledge audits, knowledge maps.

Knowledge Management Value Chain Diagram Ppt Model

This is a knowledge management value chain diagram ppt model. This is a four stage process. The stages in this process are preservation, sharing, integration, management.

Successful Knowledge Management Projects Diagram Ppt Slides

This is a successful knowledge management projects diagram ppt slides. This is a nine stage process. The stages in this process are integration management, time management, cost management, risk management, procurement management, communications management, human resource management, quality management, scope management, process groups, initiating, monitoring and controlling, planning, closing, executing.

Project Integration Management Knowledge Area Powerpoint Images

This is a project integration management knowledge area powerpoint images. This is a nine stage process. The stages in this process are integration, scope, time, cost, quality, human resources, communications, risk, procurement.

Model For Knowledge Management Ppt Example

This is a model for knowledge management ppt example. This is a six stage process. The stages in this process are organization, information tec, leadership, corporate culture, human resources, controlling, apply knowledge.

Business Management Knowledge Ppt Example Ppt Presentation

This is a business management knowledge ppt example ppt presentation. This is a three stage process. The stages in this process are collaborate, create usable knowledge, publish.

Business Management Knowledge Ppt Presentation Design

This is a business management knowledge ppt presentation design. This is a five stage process. The stages in this process are create usable knowledge, collaborate, publish, per people add documents to the km portal, for system add rules to applications.

Knowledge Management Competencies Diagram Powerpoint Slide Designs

This is a knowledge management competencies diagram powerpoint slide designs. This is a five stage process. The stages in this process are relationship, analytical, management, leadership, self management.

Sales Management Knowledge Sample Diagram Powerpoint Layout

This is a sales management knowledge sample diagram powerpoint layout. This is a seven stage process. The stages in this process are network, ip tv, additional modules, applications, knowledge base, multi access points, reporting.

Knowledge Management Initiatives Ppt Slide

This is a knowledge management initiatives ppt slide. This is a four stage process. The stages in this process are strategy processes, information knowledge, human organizational, technology.\n\n\n\n\n\n\n\n

Mentoring Knowledge Management Template Ppt Examples

This is a mentoring knowledge management template ppt examples. This is a three stage process. The stages in this process are enhancement, mentoring, leadership.

Corporate Knowledge Management System Ppt Powerpoint Guide

This is a corporate knowledge management system ppt powerpoint guide. This is a eight stage process. The stages in this process are extranets, document management, web conferencing, decision support systems, data warehouse, groupware, intranets, project management.

Knowledge Management System Life Cycle Ppt Presentation

This is a knowledge management system life cycle ppt presentation. This is a eight stage process. The stages in this process are evaluate existing infrastructure, set up km team, knowledge capture, design km blueprint, verify and validate km system, implement km system, manage change and rewards, evaluate performance and alignment.

Knowledge Management Diagram Powerpoint Templates

This is a knowledge management diagram powerpoint templates. This is a six stage process. The stages in this process are corporate politics, technology, management, knowledge management, km strategy, org culture, org processes.

Sample Of Knowledge Management Best Practice Ppt Examples

This is a sample of knowledge management best practice ppt examples. This is a four stage process. The stages in this process are identify requirements, discover good practices, document practices, disseminate and apply, validate best practices.

Banking Knowledge Management Model Powerpoint Slides

This is a banking knowledge management model powerpoint slides. This is a three stage process. The stages in this process are environment, technology, people, creation, knowledge progress, sharing, retention.

Knowledge Management System Structure Ppt Powerpoint Image

This is a knowledge management system structure ppt powerpoint image. This is a three stage process. The stages in this process are knowledge delivery, access control, application methods, storage and security, knowledge creation, processing for acquisition, manipulation and modeling, creation of kdb, identification of knowledge, definition and categorization, surveying and locating, build knowledge structure, kms.

Knowledge Management Technologies Ppt Presentation Outline

This is a knowledge management technologies ppt presentation outline. This is a ten stage process. The stages in this process are knowledge management, workflow, kaca, intranets, groupware, data warehouse, extranets, document management, web conferencing, knowledge refinement, decision system.

Knowledge Management In It Sample Diagram Powerpoint

This is a knowledge management in it sample diagram powerpoint. This is a six stage process. The stages in this process are testing, infrastructure management, localization translation, project management, it and bilingual staffing, application development.

Knowledge Management Process Model Ppt Slides

This is a knowledge management process model ppt slides. This is a six stage process. The stages in this process are knowledge manager, reports dashboard, metrics manager, financial tracker, resource manager, project tracker, result, strategy, execution.

Business Intelligence Knowledge Management Ppt Summary

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Knowledge Management Cycle

Mar 12, 2019

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1330-54I KNOWLEDGE MANAGEMENT. Knowledge Management Cycle. Week Two. Outline. What is knowledge management cycle? What are major KM approaches to KM cycle? Meyer and Zack Bukowitz and Williams McElroy Wiig What are the benefits/implications of KM cycle?.

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1330-54I KNOWLEDGE MANAGEMENT Knowledge Management Cycle Week Two

Outline • What is knowledge management cycle? • What are major KM approaches to KM cycle? • Meyer and Zack • Bukowitz and Williams • McElroy • Wiig • What are the benefits/implications of KM cycle?

Knowledge Management Cycle refers to the ways that an organization handles knowledge at various stages of its life in an organization. • The organization needs to: • acquire and capture knowledge, • organize and store it, • retrieve it as needed, • distribute it as needed, and • maintain its currency, relevance, and value.

Knowledge Management Cycle Acquire When know-how is transferred to an organizational knowledge repository it becomes part of the corporate memory. Organize Maintain Retrieve Distribute

Knowledge cycle can be envisaged as the route that information follows in order to become transformed into a valuable strategic asset for the organization. Knowledge cycle describes the process by which knowledge passes through different stages in an organization as it is identified, captured, shared and used.

Approaches to Describe the Steps in the KM Cycle • There seems to be a lack of consensus with regard to the terms used to describe the major steps involved in KM cycle. • The following models highlight the major phases included in the cycle: • Wiig (1993) • Zaqck (1996) • McElroy (1999) • Bukowitz & Williams (2003)

The Zack KM Cycle • This model proposes that research and development about he design of physical information products can be extended into the intellectual realm to serve as the basis for a KM cycle. • This approach suggest the following as main steps: • A product platform (knowledge repository) • The information process platform (knowledge refinery) This model suggests that the KM cycle consists primarily of creating a higher value-added knowledge product at each stage of knowledge processing – R&D about the design of physical information products can inform the design of a KM cycle.

Main Components of the Zack Model • KM cycle processes are composed of technologies, facilities, and processes for products and services • Information products are best viewed as repository comprising information content and structure • Information content is the data held in the repository structure • Structure facilitates the storage, manipulation, and retrieval of content Information products focus on document management systems while KM system can easily identify, extract, and manage a number of different knowledge items (sometimes referred to as a learning object or a knowledge object).

Meyer and Zack analyzed the major stages of a knowledge repository and mapped them onto a KM cycle. These include the following: • Acquisition • Refinement • Storage/Retrieval • Distribution • Presentation They considered refinery a primary source of value added (physical or logical ) element helping in creating more readily usable knowledge objects and by storing the contents more flexibly for future use. Institutional repositories form the first kernel of an organizational memory or corporate memory for the organization.

The repository and the refinery together enable the management of valuable knowledge of a firm – they need to be supported by: • the firm’s core capabilities in information technology • internal knowledge about its business • external knowledge about current and emerging environment There is also a notion of having to continually renew the repository and the refinery in order to avoid obsolescence.

The Bukowitz and Williams KM Cycle • This model outlines how organizations generate, maintain and deploy a strategically correct stock of knowledge to create value. • Knowledge consists of: • Repositories • Relationships • Technologies • Communication infrastructure • Functional skill sets • Process know –how • Environmental responsiveness • Organizational intelligence • External sources This model highlights that challenge today is not so much in finding information but in dealing effectively with the enormous volume of information that can be obtained.

This model highlights (with its component of get) an important distinction in IM & KM – ‘getting’ of content encompasses not only traditional explicit content (e.g. a physical or electronic document) but also tacit knowledge – the cycle suggests that information users need to be connected not only to content but also to content experts (people, where most of the valuable tacit knowledge resides. • The ‘learn’ stages of this model refer to the formal process of learning from experiences as a means of creating competitive advantage – learning should focus on both best practices (successes) and lessons learned (failures) Learning is absolutely essential after the ‘getting’ and ‘using’ of content; otherwise content is simply warehoused and does not make a difference how things are done in the organization.

Significance of Other Stages • Contributestage deals with getting employees to post what they have learned to the repository: • Sharing of best practices and lessons learned (so that others do not repeat the same mistakes) • A good system must be in place to maintain the results of organizational learning (corporate memory system) • Rewards for contribution should also be introduced (notifying about popular contribution – analogous to citation index for scholarly publications) It is important to identify new forms of capital such as: Human Capital (competencies); Customer Capital (relationships); Organizational Capital (knowledge bases): and Intellectual Capital (the relationship between human, customer, and organizational capital).

Build and sustain step in the KM cycle ensures that the future intellectual capital will keep the organization competitive. • Resources must be allocated to the growth and maintenance of knowledge • Efforts should be made to create new knowledge and reinforce existing knowledge Inability to locate and apply knowledge results in a lost opportunity and coming up short on the right knowledge may result in loss of competitiveness and ultimately organizational viability.

Divest is an interesting concept in Buckowitz model – the organization should not hold on to intellectual assets if they are no longer creating value. • Obtain patents, spin off companies outsource work, terminate programs, replace technologies, and end partnerships and alliances • Redeploy knowledge within or outside the organization to convert into value This KM cycle model introduces two new critical phases: the learning of knowledge content and the decision to divest knowledge that is drain on resources and is not creating value.

The McElroy KM Cycle • This model describes a knowledge life cycle that consists of the processes of knowledge production and knowledge integration with a series of feedback loops. • In knowledge production, the key processes are: • Individual and group learning • Knowledge claim formulation • Information acquisition • Codified knowledge claim • Knowledge claim evaluation Knowledge claims are evaluated to determine their veracity and value – greater value than existing knowledge.

New knowledge claims are introduced in the operating environment with knowledge integration (focusing on knowledge transmission)including: • Searching • Teaching • Sharing • broadcasting Validation of knowledge is a step that distinguish knowledge management from document management – km cycle does more than address the storage and subsequent management of documents. The KM cycle focuses on processes to identify knowledge content that is of value to the organization and its employees.

The Wiig KM Cycle • This model focuses on the three conditions that need to be present for an organization to conduct its business successfully: • A business (products/services) and customers • Resources (people, capital, and facilities) • The ability to act Knowledge is the principal force that determines and drives the ability to act intelligently – the major purpose of KM is to make the enterprise intelligent-acting by facilitating the creation and application of quality knowledge.

Wiig’s KM cycle addresses how knowledge is built and used as individuals and organizations – there are four major steps in this cycle: • Building knowledge: learning from personal experience, formal education and training, intelligence, peers, etc. • Holding knowledge: in people and in tangible forms (e.g., books) • Pooling knowledge: using KM systems (intranets, databases) and groups of people(brainstorming) • Using knowledge: using in work context and embedding in processes Working intelligently involves making use of all the best knowledge available – approaching our task with greater expertise.

Example of Activities at Different Stages of Wiig’s Model • Building knowledge may involve activities ranging from market research to focus groups, surveys, competitive intelligence, and data mining applications • Holding Knowledge consist of remembering, accumulating knowledge in repositories, embedding knowledge in processes, and archiving • Knowledge Pooling consists of coordinating, assembling, and accessing and retrieving knowledge • There are innumerable ways to apply knowledge: using established knowledge to perform a routine task – when knowledge applied to work objects routine tasks are approached in a different way

An Integrated KM Cycle • Review of the various approaches to KM cycle help distill an integrated model with three major stages: • Knowledge capture and/or creation • Knowledge sharing and dissemination • Knowledge acquisition and application In the transition from capture to sharing, contents are assessed and contextualized in order to be understood (acquisition) and used (application). This stage feeds back into the first stage in order to update the knowledge content.

An Integrated KM Cycle Assess Knowledge Sharing and Dissemination Knowledge Capture and/or Creation Contextualize Knowledge Acquisition and Application Update

Implications/Benefit of the KM Cycle • Knowledge represents the decisive basis for intelligent, competent behavior at the individual, group and organization level • a conscious and organized reflection of lessons learned and best practices discovered will allow companies to leverage their hard-won knowledge assets.

Understanding the different stages of managing knowledge throughout the KM cycle is important from a practical perspective: • managing knowledge requires organizing principles (framework) that helps classify the different types of activities and functions need to deal with all knowledge-related work within and between organizations.

Reading • Dalkir, Kimiz. (2005). Knowledge Management in Theory and Practice. New York: Elsevier. Chapters 2 – The Knowledge Management Cycle.

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