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Free Case Study Templates

By Kate Eby | February 28, 2024

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We've collected free marketing case study templates for marketing managers, project coordinators, business strategists, and sales teams. Use these templates to organize and showcase your case studies for problem-solving and data analysis.

Simple Case Study Template

Simple Case Study Example Template

Download a Sample Simple Case Study Template for  Microsoft Word | Adobe PDF | Google Docs  

Download a Blank Simple Case Study Template for  Microsoft Word | Adobe PDF | Google Docs  

When to Use This Template:  This simple case study template available with or without sample copy has a straightforward, user-friendly format. It's ideal for junior marketers or entry-level associates who are just starting to write case studies. This template is also perfect for situations that require a quick, clear understanding of the basics.

Notable Template Features:  This simple case study template sports an easy-to-follow structure, focusing on the essentials without overwhelming the user with complex details. It features fundamental sections such as  Introduction, Challenge, Solution, and  Results , laid out in an intuitive, no-frills manner. 

While a marketing case study template showcases strategy outcomes, a  business case template evaluates broader business impacts.

Single-Slide Case Study Presentation Template

Single-Slide Case Study Presentation Example Template

Download a Sample Single-Slide Case Study Presentation Template for  PowerPoint | Google Slides  

Download a Blank Single-Slide Case Study Presentation Template for PowerPoint | Google Slides  

When to Use This Template:   Ideal for sales representatives and quick-paced meetings, use  this single-slide case study presentation template to deliver a concise yet impactful presentation.

Notable Template Features:  The standout feature of this template is its ability to condense the entire case study into one slide. If you want some guidance on formatting, download the template with sample copy. This template differs from more elaborate versions by focusing on essential elements such as the problem, solution, and results.

Case Study Report Template

Case Study Report Example Template

Download a Sample Case Study Report Template for  Microsoft Word | Google Docs  

Download a Blank Case Study Report Template for  Microsoft Word | Google Docs  

When to Use This Template:  Choose this case study report template when you need to create an in-depth, detailed analysis of a marketing case. It's especially useful for marketing managers and product managers who need to delve into extensive data analysis and provide a thorough overview of their findings. 

Notable Template Features:  The defining feature of this template — available with or without sample copy — is its detailed and comprehensive structure, which sets it apart from simpler formats. It facilitates an examination of complex cases, providing ample space for data presentation, detailed analyses, and in-depth discussions. This template is ideal for producing clear, professional, and exhaustive reports that cover every aspect of the case study in depth.

Data-Driven Case Study Template

Data-Driven Case Study Example Template

Download a Sample Data-Driven Case Study Template for  Excel | Microsoft Word | Google Docs  

Download a Blank Data-Driven Case Study Template for  Excel | Microsoft Word | Google Docs  

When to Use This Template:  Utilize the data-driven case study template — available with or without example copy — to showcase the measurable outcomes and analytics of a case study. The template is ideal for marketers and analysts who want to emphasize the quantitative results and data-backed aspects of their strategies and campaigns. 

Notable Template Features:  This template emphasizes data visualization and metrics. It incorporates graphs, charts, and tables to present for a clear and detailed presentation of statistical information. Its strength lies in transforming complex data sets into understandable, visually engaging formats.

Marketing Case Study Template

Marketing Case Study Example Template

Download a Sample Marketing Case Study Template for  Microsoft Word | Google Docs  

Download a Blank Marketing Case Study Template for  Microsoft Word | Google Docs 

When to Use This Template:  Turn to this marketing case study template to showcase marketing strategies, campaigns, and their outcomes. It’s particularly well suited for marketing managers, sales representatives, and content creators who aim to clearly illustrate the impact and success of their marketing efforts. 

Notable Template Features:  What sets this template apart is its focus on the storytelling aspects of marketing. Download the version with sample data to see how to structure the section on your company details, the challenge, and the solution.

One-Page Case Study Template

One-Page Case Study Example Template

Download a Sample One-Page Case Study Template for  Microsoft Word | Google Docs

Download a Blank One-Page Case Study Template for  Microsoft Word | Google Docs

When to Use This Template:  Choose this one-page case study template to deliver a powerful message quickly and succinctly. The template is ideal for sales representatives and marketing managers who need to present a compelling, brief summary of a case study when time is limited and the impact is crucial, such as in sales pitches or high-stakes meetings.

Notable Template Features:  The hallmark of this template is its streamlined, one-page format, which sets it apart from more extensive options. Download the version with example text to see how it distills the case study into key highlights and results, presented in an easy-to-digest format. 

Check out this  article featuring free Google Docs case study templates for more options.

Problem-Solution-Impact Case Study Template

Problem-Solution-Impact Case Study Example Template

Download a Sample Problem-Solution-Impact Case Study Template for  Microsoft Word | PowerPoint | Google Docs

Download a Blank Problem-Solution-Impact Case Study Template for  Microsoft Word | PowerPoint | Google Docs  

When to Use This Template:  This problem-solution-impact case study template is effective for projects where you need to delineate a specific problem, outline the applied solutions, and discuss the subsequent effects. Download the version with sample text to see how to use the template to craft a case study with a logical flow and clear outcome. 

Notable Template Features:  This template's distinctive feature is its structured approach, dividing the case study into  Problem, Solution,  and Impact  sections. Unlike templates that might blend these elements together, this one provides a distinct, sequential framework.

In-Depth Analysis Case Study Template

In-Depth Analysis Case Study Example Template

Download a Sample In-Depth Analysis Case Study Template for  Microsoft Word | Adobe PDF | Google Docs  

Download an Blank In-Depth Analysis Case Study Template for  Microsoft Word | Adobe PDF | Google Docs  

When to Use This Template:  Deploy this in-depth analysis case study template and delve into a complex case study. It's perfect for situations where a thorough understanding and comprehensive analysis of all aspects of the case are needed, such as in research-heavy projects, detailed marketing strategy reviews, or complex product development scenarios.

Notable Template Features:  This template — available with or without sample data — has an expansive and detailed structure. Use the  In-Depth Analysis section to thoroughly explore the various facets of the case, including situation analysis, stakeholder analysis, and a deep dive into relevant data and evidence. Unlike simpler templates, this one offers a platform for comprehensive dissection and examination of intricate case studies, providing space for a detailed problem-specific analysis (such as  SWOT or PESTLE).

Testimonial-Based Case Study Template

Testimonial-Based Case Study Example Template

Download a Sample Testimonial-Based Case Study Template for Microsoft Word | Adobe PDF | Google Docs  

Download a Blank Testimonial-Based Case Study Template for Microsoft Word | Adobe PDF | Google Docs  

When to Use This Template:  Utilize this testimonial-based case study template to emphasize the real-world impact and customer satisfaction of your service or product, especially in scenarios where customer experiences and endorsements are crucial. This template is ideal when you have strong, positive feedback from clients that can illustrate the benefits of your offerings. 

Notable Template Features:  This template focuses on customer testimonials. Unlike other case study formats, this one dedicates a significant portion to showcasing direct quotes and stories from clients. The sample-text version includes real-life examples and endorsements, demonstrating the practical benefits and satisfaction of your clients.

Key Elements in a Case Study Template

The key elements in a case study template include a clear title, executive summary, background information, and problem statement. They also cover objectives, solutions, results, and lessons learned to help you create a complete, engaging story of a project's success.  

The following elements help to structure a case study:   

  • Title:  Add a concise and informative title that captures the essence of the case study. 
  • Executive Summary:  Provide a brief overview of the case study, summarizing the problem, solution, and results. 
  • Background Information: Include detailed context about the company, situation, or environment relevant to the case study. 
  • Problem Statement:  Clearly define the challenge or issue addressed.
  • Objectives: Outline what the case study aims to achieve or resolve. 
  • Methodology or Approach: Describe the methods or strategies used to address the problem. 
  • Solution: Detail the specific actions taken or solutions implemented to solve the problem. 
  • Results: Provide quantifiable outcomes and data showing the impact of the solution.
  • Analysis: Write a critical examination of the solution's effectiveness and the achieved results. 
  • Visuals (Charts, Graphs, Images): These visuals should help viewers understand complex data and break up text-heavy content. 
  • Testimonials/Quotes: Add credibility with direct quotes from clients, customers, or team members involved. 
  • Challenges and Limitations: Discuss any obstacles faced during the project and how they were overcome. 
  • Lessons Learned: Include any insights or knowledge gained from the experience. 
  • Conclusion:  Summarize the main points, and restate the significance of the case study. 
  • Call to Action (CTA):  Add content to encourage the audience to take a specific action, such as contacting the company or learning more about a service.

Types of Case Study Templates

Case study templates include single-slide overviews for quick summaries, in-depth analysis for detailed exploration, and customer testimonial templates that track the user's experience. Others focus on comparing strategies, showcasing data-driven results, and more. 

Here’s a list of case study templates:   

  • Single-Slide Overview Case Study Template: Ideal for quick summaries, this template condenses the entire case study onto one slide, highlighting the problem, solution, and results. 
  • In-Depth Analysis Case Study Template: Designed for detailed exploration, this template type has sections for background, market analysis, strategy implementation, and results. 
  • Problem-Solution-Results Case Study Template: Structured around identifying a challenge, detailing the solution, and showcasing the outcomes, use this template when you want to take a narrative approach. 
  • Data-Driven Case Study Template: Use this template to emphasize quantitative results and include charts and graphs to illustrate key metrics and successes.
  • Testimonial-Based Case Study Template: This option uses customer reviews and testimonials to highlight real-world applications and satisfaction.

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Case Study Template

  • Content Marketing Templates

Craft an incredible case study the easy way with this free case study template (available in Word, Google Docs and as a PDF). Whether you want to use your case study as a piece of blog content, or as a sales tool to close more clients, this template will give you everything you need.

Download the Case Study Template

The Digital Marketing Templates Library

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Why Use a Case Study Template?

Case studies are one of my favorite types of content. They’re useful like a how-to guide. But they’re backed up with proof to show that the steps actually work.

Plus, bloggers LOVE linking to case studies. Why? Because they contain real numbers. Case studies also get a lot of social media shares (people love to share a good story) In fact, one of my most popular posts ever is when I first introduced the Skyscraper Technique . And it’s a case study.

Now: I’ve written a lot of case studies over the years. And I’ve noticed that there’s one particular structure that works like a charm. Every time.

So I created a template to help me bang out case studies FAST. Now, rather than staring at a blank page, I just whip out my tried-and-true template and start filling in the blanks. Starting today, you’ll be able to do the same.

What’s Included

Here’s what’s included in this case study template:

  • The 3 major components to any winning case study: How to capture your audience’s attention, make them want to read the entire thing, and get them to share your post when they’re done.
  • How to write your case study: What to include, what to leave out, and where to put everything in order.
  • Paint-by-numbers walkthrough of every section of your case study: From the “setting the scene”, outlining the results, wrapping things up and more.

How to Use This Template

  • Identify an accomplishment you’d like to highlight, whether your own or someone else’s (like a friend or client’s)
  • Download the free Case Study Template on this page
  • Follow the instructions in the template and fill in the blanks, adding plenty of detail
  • Paste the template into the content editor of your website, format it and add images
  • Publish and promote your case study

How to Make Sure Your Case Study Gets the Attention It Deserves

94% of all blog posts have 0 external links . Using a template will help you nail the fundamentals of your case study. Which is important. But if you want to attract lots of links and social shares, you’ll need to go above and beyond.

  • Spend lots of time on your title. After all, people will only click through and read if your title draws them in. I include two things in every case study title: a very specific result with a number (like “How I Increased My Organic Traffic 652%”) and another detail that provides context and makes it more impressive (like “in 7 Days”).
  • Speaking of titles, for more social shares, use a title that’s 14-17 words long .
  • Make your case study beautiful and easy-to-read. According to Nielsen Norman Group , good visual design is one of the best ways to make your content appear more trustworthy. Definitely use as many high-quality images as you can. But don’t forget about font. Go with a font that’s between 15 – 18 pixels for the body of your content.
  • Create a new, “branded” name for the technique your case study covers. (I call this the Branded Strategy Case Study , which is itself a branded name.) Giving your technique a branded name makes people more likely to remember and link to your case study.
  • See my Complete Guide to SEO and Content Marketing for more best practices to follow.

Here Are The Templates One More Time...

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19 Case Study Templates (MS Word) + How to Write Tutorial

Download this Case Study Template Pack with  19 pre-formatted templates in MS Word format , which can be easily modified to meet your next project.

You also get a free 21 page tutorial on How to Write a Case Study and an Information Gathering Form for gathering data when writing your case study.

19 Case Study Templates for only $19.99

19 MS Word Case Study Templates

Artistic Case Study (Chinese Dream of the Red Chamber)

Case Study Template – Sample Pages

The following screenshots show the inside pages in the MS Word template.

Note that each MS Word document includes a cover page with image, a page with trademark, disclaimers and other legal text, then the table of contents, followed by the actual case study chapters. Each of these includes guidelines to help you and your team write the material, which of course, is also included in the 21-page tutorial.

2 Column Case Study Templates

If you want to write shorter case studies, the following templates should be helpful.  These follow the classic 2-column layout and are four pages each.

Case Study: Free Downloads

You also get the following documents in your Case Study Template Pack.

How to Write a Great Case Study

If you’ve been commissioned to write a case study, or are interested in starting a lucrative career as a marketing writer, this 21 page tutorial should give you a solid understanding of the fundamentals involved. The tutorial explains:

  • What is a Case Study
  • Why write a Case Study
  • Length, Format and Presentation
  • How to Structure your Case Study
  • Areas to Highlight

How to Write a Case Study

Case Study Information Gathering Form

Use this form to gather information for your case study, such as your client’s background, partners involved in the project, and technical aspects of the technologies deployed in the solution. Once you have this information at your disposal, you are in a much stronger position to begin your case study.

Case Study Checklist

Use this checklist to ensure that you covered, or have at least considered, the following areas that may be related to your case study. Please note that not every case study will require all of these sections; however you can consult this checklist both before and after preparing your draft to double-check that you have addressed all relevant areas.

Case Study Template Pack

The templates are in Microsoft Word and can be downloaded online for only $19.99 . The template pack includes the following documents:

All Case Study Templates for only $19.99

Product Specifications

File Format : The templates are in  Microsoft Word   (.docx) and  Excel  format (.xlsx).

File Size:  The Download file is 10 MBs.

Opening the Files:  You don’t need any special software to unzip the files. To unzip the files, right click on it, then select  Extract , and save it to your computer.

Getting Started:  Depending on your MS Office settings, the files may say Read Only when you open them. If this occurs, click  File ,  Save As  and save the files. There are no security settings on any of the files.

Images:  All of the images in the templates are copyright free.

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Case Study Creation Kit [+Templates]

Free Download

Case Study Creation Kit 01-300

Showcase your company's success using these three free case study templates.

What's inside:

  • 3 Text-Only Case Study Templates to Upload to Your CMS
  • 3 Designed Case Study Templates to Share Directly with Prospects
  • A Data-Driven Case Study Template
  • A Product-Specific Case Study Template
  • A General Case Study Template

Case Study Template

Case studies give you the chance to show – instead of just tell.

When shopping for a new product or service, you'd trust the customer who's already used the product or service over the sales guy. Getting a real-life opinion from someone is always more helpful, because it’s both unbiased, and often rooted in a common experience.

Case studies add authenticity to your business, as well as credibility and social proof that your product or service has truly helped others overcome their challenges and achieve their goals.

Case studies help your leads envision how your product or service would fit into their lives, and often act as that missing piece that moves them to take purchasing action.

Need help getting your first case study off the ground? Look no further. We've put together  templates designed to make the process a whole lot easier. 

Frequently Asked Questions (FAQs)

How do you write a case study.

HubSpot's Case Study Start Kit provides tips on how to write a case study. Instead of the traditional write-by-numbers approach, choose from 3 different case study templates to save time on writing a great case study: a general case study format, data-driven case study format, and product-specific case study format.

Why do I need to fill out the information requested?

We will always keep your personal information safe..

We ask for your information in exchange for a valuable resource in order to (a) improve your browsing experience by personalizing the HubSpot site to your needs; (b) send information to you that we think may be of interest to you by email or other means; (c) send you marketing communications that we think may be of value to you. You can read more about our privacy policy here .

What is the structure of case study?

A case study is a detailed, in-depth report of a business problem and how it was solved. A good case study starts with a quick summary of the case, then describes the background of the person or organizations, defines a few specific problems, explains how the problems were addressed, and concludes with the overall results of the case that was alluded in the original summary. HubSpot's Free Case Study Starter Kit makes learning how to structure a good case study simple and easy.

Is this really free?

Absolutely.

Just sharing some free knowledge that we hope you’ll find useful. Keep us in mind next time you have marketing questions!

What is case study example?

What is the format of case study.

Case studies are used to analyze and describe the performance of a particular product, service or system. The most common type of case study is a "success story" that describes how an organization was able to use some new product or process successfully in order to achieve its goals. HubSpot's Free Case Study Templates comes in a three formats: general case study , data-drive case study, and a product-specific case study.

How do you create a case study page?

Creating a case study page is a way to showcase your expertise and how you've helped others. You can use case studies as a lead generation tool, as well as an additional resource for those who are looking for information on what you offer. HubSpot's Free Case Study Creation Kit comes with 3 templates in both Google Docs and Microsoft Word to help you walk you through creating a case study page of your own.

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Home » Business » Free Case Study Templates & Examples (Word, PDF)

Free Case Study Templates & Examples (Word, PDF)

A case study template is used to make a report of an event, problem, or activity in an effective way. With the help of this template, you don’t have to think that what to include in your report. However, you just have to focus on a person, group, or event you are studying.

Table of Contents

What is a case study?

Generally, a case study is a kind of research methodology and usually used in social sciences. If people do a case study then they have to study an issue from a real-life perspective. Moreover, such type of studies demands in detail analysis of a person, a group, or an event. You may also like Remote Work Policy Template .

Different Types of Case Study Templates?

There are different types of templates that you can use for your case study;

  • Student case study template
  • Nursing case study template
  • Clinical case study template
  • Basic psychology case study template
  • Treatment injury case study template

In addition, you can also create these templates on your own or you can download them from any website. There are no specific formats for these templates. You have to create or download those templates that suit your own needs.

What are the benefits of using a case study in business?

Using case study in the business provides you several benefits such as;

  • A case study assists you to influence customers more efficiently. It makes you able to raise awareness on how to fulfill the requirements of customers more efficiently.
  • Next, the information in the report will help you to encourage empathy in its readers. If you use the real-life issues and then explain how your product solves those issues will encourage the customers to use your product.
  • Moreover, when you discuss the customers’ issues and questions in your case study it shows that you care and understand the customers.
  • With the help of this report, you can strengthen your brand. Hence, it depends on real-life situations, it becomes relatable. You can also develop an emotional relationship with your customers. Furthermore, this report shows that you have everything that customers need.
  • Above all, you can use this report to create other written works for your business. You should also check Employee Clearance Form Template .

Basic Psychology Phase One Case Study Template

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Here are some guidelines that you bear in mind during or before writing a case study;

At first, you should identify what type of case study you are going to perform. You should strategize your case study well.

Next, in business, you have to pay attention to customers. If you are going to sell products or services, then think about your customers and their needs.

Most importantly, gather extensive knowledge about your project before making a case study. Without enough knowledge, you won’t be able to create an effective document. You may also see Employee Handbook Template .

If you want to present, the best side of your business then finds those customers who have the best experience with your product or services. Then, include their testimonials in your report.

In conclusion, case study templates make you able to create a study that surely makes your business stand out.

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I am Ryan Duffy and legal writer. I received a bachelor of business administration (BBA) degree from London Business School. I have 8+ years of writing experience in the different template fields and working with ExcelTMP.com for 7 years. I work with a team of writers and business and legal professionals to provide you with the best templates.

Business Case Analysis Template for Microsoft Word

  • Great for beginners
  • Ready-to-use, fully customizable Doc
  • Get started in seconds

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Analyzing the viability of a business venture is no easy task. With ClickUp's Business Case Analysis Template for Microsoft Word and more, assessing the potential impact of your next big move has never been easier!

The Business Case Analysis Template helps you:

  • Evaluate the feasibility and potential impact of business initiatives
  • Make informed decisions about resource allocation and investment
  • Streamline the process of analyzing business opportunities for maximum success

Ready to make data-driven decisions and take your business to new heights? Try ClickUp's Business Case Analysis Template now!

Business Case Analysis Template Benefits

Evaluating business initiatives is crucial for success, and the Business Case Analysis Template for Microsoft Word, ClickUp, & More streamlines this process by:

  • Providing a structured framework for assessing the feasibility and impact of new projects
  • Facilitating data-driven decision-making on resource allocation and investments
  • Ensuring a comprehensive analysis of potential risks and rewards
  • Enhancing collaboration among stakeholders by centralizing all key information in one document

Main Elements of Microsoft Word Business Case Analysis Template

To analyze your business cases effectively, ClickUp's Business Case Analysis Template for Microsoft Word, ClickUp, & More includes:

  • Custom Statuses: Track progress with statuses like In Progress, Review, and Approved to streamline decision-making processes
  • Custom Fields: Utilize custom fields such as ROI, Risk Level, and Stakeholders to analyze key aspects of your business cases in detail
  • Different Views: Visualize data in various ways with views like Executive Summary, Financial Analysis, Risk Assessment, and Action Plan to present findings clearly and make strategic decisions with confidence

How To Use This Business Case Analysis Template In ClickUp

Crafting a compelling business case analysis is crucial for making informed decisions and securing resources for new projects. here are six steps to effectively utilize the business case analysis template using clickup:, 1. define the project scope.

Begin by clearly outlining the scope of your project in the Business Case Analysis Template. Include details such as project objectives, deliverables, timelines, and expected outcomes. This will provide a solid foundation for the rest of your analysis.

Utilize custom fields in ClickUp to specify project scope details and ensure clarity.

2. Conduct a Market Analysis

Research the market landscape to understand industry trends, target audience needs, and potential competitors. Identify opportunities and challenges that could impact the success of your project. Document key findings in the template.

Leverage the Table view in ClickUp to organize and analyze market research data effectively.

3. Financial Projections

Estimate the financial implications of the project by projecting costs, revenues, and potential return on investment (ROI). Use historical data, market research, and expert opinions to make informed financial projections.

Utilize Dashboards in ClickUp to create visual representations of financial projections for easy monitoring.

4. Risk Assessment

Identify and assess potential risks that could hinder project success. Evaluate the impact of each risk on project objectives and develop mitigation strategies to minimize their effects. Document risk assessment findings in the template.

Create tasks in ClickUp to assign risk management responsibilities and track mitigation efforts.

5. Stakeholder Analysis

Analyze the stakeholders involved in the project, including their interests, influence, and potential impact on project outcomes. Identify key stakeholders, their roles, and communication preferences to ensure effective engagement throughout the project lifecycle.

Use Automations in ClickUp to streamline stakeholder communication and engagement processes.

6. Executive Summary & Recommendations

Summarize the key findings of the business case analysis in an executive summary. Present actionable recommendations based on the analysis to support decision-making. Clearly articulate the benefits, risks, and financial implications of the project.

Utilize Docs in ClickUp to create a comprehensive executive summary with detailed recommendations for stakeholders.

By following these steps and leveraging the Business Case Analysis Template in ClickUp, you can effectively evaluate project opportunities and make data-driven decisions to drive business success.

This template is originally designed for use in the ClickUp platform, but you can easily export this doc for use in Microsoft Word, or even just copy-paste the contents into your platform of choice.

Get Started with This Business Case Analysis Template for Microsoft Word, ClickUp, & More

Business analysts and consultants can leverage the ClickUp Business Case Analysis Template for Microsoft Word to thoroughly assess the viability of business initiatives and make data-driven decisions.

To get started:

  • Access ClickUp and import the Business Case Analysis Template into your Workspace.
  • Customize the template with specific fields relevant to your analysis, such as ROI, risk assessment, and stakeholder analysis.
  • Utilize the Microsoft Word integration to seamlessly collaborate and document your findings.
  • Set up custom fields to capture unique data points crucial for your analysis, like financial projections and market research.
  • Utilize the Gantt chart view to visualize project timelines and dependencies.
  • Leverage the Table view to organize and analyze data efficiently.
  • Utilize the Calendar view to schedule key milestones and deadlines.
  • Regularly update statuses to reflect progress and keep stakeholders informed.
  • Analyze data and insights to make well-informed decisions for successful business initiatives.

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Business Case Template

Use this free Business Case Template for Word to manage your projects better.

case study format microsoft word

A business case template is a document that helps sell your project. It collects the main points of a project and delivers them in a clear and concise manner. Our free business case template for Word is a great tool to help you gather that important data during the project initiation phase and show the project stakeholders the value and validity of the project.

What Is a Business Case?

The business case is a document used in project management to show that the costs related to the project are worthwhile and there will be a strong return on investment. These documents summarize various aspects of the project including its objective in addition to the costs and benefits that the project will deliver to its stakeholders.

You can think of a business case as the pitch you make to win over the client, customer or stakeholder. It justifies the project by evaluating the benefits, costs and risks while showing why this project’s path is the preferred solution to whatever problem the project is solving or the need it’s addressing. This buy-in is essential for any project to meet its objectives.

A business case provides details that are only outlined in the project proposal of the project. Unlike a project charter , which is a high-level description of the project and its deliverables, the business case is more focused on return on investment and future opportunities. The project charter details the actual project more than the business case, which is about justifying a company’s decision on taking on the project.

free business case template for Word

Why You Need a Business Case Template

The main reason why a business case template is so important is that it does the due diligence for stakeholders and proves that the expense is worth the return on their investment. There are many projects that might be in a company’s pipeline with only so many resources to deliver them. It’s crucial to know which project is going to be worthwhile from a financial viewpoint.

A business case acts as a number of different cases. For one, it’s the strategic case, looking to see if the project aligns with the overall company strategy. The economic case explores if the project offers the best value. A commercial case looks at the project through the lens of the market. A financial case sees if the investment is affordable for the company. A management case looks at those who will be involved in the project and whether they can deliver it.

No matter the project, big or small, the business case is a must if only to define the business needs and objectives of the project. Whether you have a long document or capture it all in the span of a single page, the business case template is a great way to align the project team and stakeholders, one of the most important reasons why you need a business case.

How to Use Our Business Case Template for Word

In order to fill in the blanks in our free business case template for Word, you need to start with research. That research will include the market you intend to introduce your project or service to the competitors that are already in that space and any alternatives.

Next, you’re going to compare business and project management approaches, looking for the best fit. The best approaches will be included in your business case template. Then you’ll compile all the data you have and present those strategies, goals and options.

Don’t forget to document everything . Your business case should be to the point but at the same time not skip important details that will sway your stakeholders. In order to do that, you’ll want to have an outline and then fill in each section. That’s where the free business case template for Word comes in—it does it for you.

Elements of Our Business Case Template

Our free business case template lays out all of the areas you’ll need to paint a full picture of the project, its objective, benefits and risks. This picture should be realistic while simultaneously proving the feasibility of the project from the point of view of investment. Our free business case template for Word is broken up into the following categories.

Executive Summary

This is at the top of our template. It’s the elevator pitch, in a sense, as it is a short roundup of all the sections that follow in the free business case template. This will provide your stakeholders with a way to get the gist of the whole document at a glance.

Mission Statement

It doesn’t hurt to have a mission statement , which is different from the above summary. It is a place to define the project’s objectives, purpose and goals. The mission statement is like the North Star in that it will help lead the team as well as help stakeholders understand the project more fully. If the project moves forward, there will be changes along the way and the mission statement will make sure that as you adjust your project plan you always keep the reason for the project in the crosshairs.

Product or Service

In this section, you’ll describe the product or service that is the final deliverable of the project. More than just a description, however, it should explain how it will be competitive, what niche it’s filling, the problem it’s addressing or the need it’s filling.

Project Definition

Here, you’re going to discuss the project itself, such as what its business objectives are and how you’ll achieve them with the project plan outline . This includes the project scope, such as the tasks and deliverables of the project that will allow you to reach your business objectives.

Project Organization

With this section, you’ll get into the style of coordination, communication and management you’ll use in the project. There are four basic project organizations: functional, which is a traditional structure with departments and managers who report to an executive; project, with divisions that focus on a specific project; organic, where the project follows a natural progression that is more flexible; and matrix, which is part function and part project-based.

Financial Appraisal

This is the dollar and cents part, so it’s extra-important as most businesses focus on the bottom line. You’ll need to show the costs of the project, which is the budget estimation , including how much all of the tasks and resources will be, and why that cost is less than the benefits that the project will deliver to the business. This comparison can be done with a sensitivity analysis and cost-benefit analysis.

Market Assessment

Whatever your product or service and however successful you say it will be, you must back up those claims with market research. This means looking at the market you plan to deliver your product or service, defining it, showing the competition and its percentage of that market, plus how you can reach an unserved segment of the market or answer a need that hasn’t yet been served. Not only the opportunities that you see in the market, but you need to also outline any threats to your product or service.

Market Strategy

Once you have done your market research it’s time to develop a strategy to take advantage of the opportunities you see there and avoid the threats. Describe what your distribution channel will be and what you think is a competitive price point for the product or service. Profile your target audience and how you’ll reach these customers and other aspects of your marketing plan.

Risk Assessment

No project is without risk. The best way to prepare for this unknown inevitable is by making a risk assessment of the project. Where are the weak points? Identify potential issues that might arise over the life cycle of the project and develop plans to mitigate or take advantage of these risks, as there are both negative and positive risks in a project.

How ProjectManager Helps Turn a Business Case Into a Project

ProjectManager is project management software that helps you turn a business case into a project. We have the tools you need to plan better and monitor your execution so you deliver your project on time and within budget. A business case is what convinces your stakeholders that the project is worthwhile.

Create Detailed Plans on Robust Gantt

The project plan is how you’re going to get from the idea to the reality. Now that you’ve outlined that path in your business case, use our interactive Gantt chart to stay organized. You can organize tasks, link dependencies to avoid bottlenecks and set milestones to track progress. Our tool goes even further by allowing you to filter for the critical path without time-consuming calculations. Once you set the baseline, you can then generate variance reports to see if your actual progress is aligned with your planned progress.

ProjectManager's Gantt chart

Monitor Progress and Performance With Real-Time Dashboards

In order to meet the expectations set by your business case and keep your stakeholders updated, you need to have an eye on your project to see things as they happen. Our real-time dashboard automatically collects and calculates six project metrics and displays them in colorful graphs that are easy to digest. Unlike lightweight tools, there’s no setup required. We also have real-time reports that dive deeper into the data, which can be filtered to show only what you want to see and shared with stakeholders to manage their expectations.

dashboard showing project metrics in real-time

Other Templates to Help Build a Business Case

The business case template is a powerful tool to win over your stakeholders. ProjectManager is not the software that will make the business case a reality. But we’re also an online hub for all things project management, including dozens of free project management templates you can download as you’re building your business case. Here are a few.

Executive Summary Template

Part of any business case is the executive summary. If you need help composing this overview, our free executive summary template for Word is what you should download. It’s all here, everything you’ll need to collect the main points and write a powerful and direct executive summary to sway your stakeholders.

SWOT Analysis Template

When developing a strategic plan for your business case, our free SWOT analysis template for Word helps you map the internal and external factors of influence. SWOT stands for strengths, weaknesses, opportunities and threats. This free template download can help you see your project in a bigger context.

Estimate Template

Another important part of a business case is the financial appraisal. What you need is to make an accurate forecast of your project’s costs. Our free estimate template for Excel helps you identify all the project costs related to labor, materials and more to show your stakeholders why their investment is going to give them a greater return.

Related Content

ProjectManager is also a great place to read about project management. We publish multiple blogs a week and have hundreds of tutorial videos, guidebooks, white papers and much more. These assets cover every aspect of managing a project, from initiation to close. Here are some related to making a business case.

  • 15 Free Word & Excel Templates for Business
  • How to Write a Business Case
  • Cost-Benefit Analysis for Projects: A Step-by-Step Guide
  • What Is a Project Plan? The Ultimate Guide to Project Planning

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Anyone can use a case study templates to conduct a collective study. The case template is free to download, so you don’t have to spend time creating it on your own. So, what exactly is the importance of this template? The template is designed to help you write a report about a person, a study, or an event as a whole. Remember that a case study cannot study a single entity or one person alone; it studies the behavioral changes of a group. You may like Business Case Templates .

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How Pegasus achieved an 86% increase in revenue with Microsoft’s Dynamic Search Ads

Two smiling people sitting next to each other on an airplane.

​​The goal​

Pegasus is a trailblazing brand. As Turkey's leading low-cost airline, it flies to 134 destinations in 50 countries and continues to grow. Pegasus is also one of the first brands in the Republic of Türkiye to explore Microsoft Advertising.

And when it came to customer acquisition, Pegasus wanted to reach for the stars, going beyond the Republic of Türkiye to connect with customers in other countries such as Germany and France. To ensure it took off, the brand knew it had to assess its status.

The solution

After performing a keyword audit, Pegasus identified improvement areas and new business opportunities. With consumer behavior and demographics varying across platforms, Pegasus leveraged Dynamic Search Ads to create an incremental conversion area, boosting its advertising campaign success rates. The Pegasus advertising team tailored campaigns to target the identified high-conversion segments—experimenting with ad copy, bidding strategies, and landing pages to resonate better with its audiences. Automated bidding helped maximize conversions and revenue.

We believe that the proactive recommendations by InMobi and Microsoft Advertising and their rapid implementation of keyword optimizations and revised bidding strategies helped us achieve our expected ROAS.

— Bilgegül Beyaz Göker, Digital Channels Performance Marketing Senior Specialist, Pegasus — Umut Toka, Director, Hype

The results

Pegasus has achieved significant growth. With Dynamic Search Ads Pegasus has seen a substantial increase of 48% in new customers and user engagement has also improved with a 54% rise in sessions. Strategic advertising efforts have yielded an 8% higher return on ads spend (ROAS) than the set target. This success is further reflected in ticket sales, which have grown by 22%. The most exciting achievement, however, is an 86% increase in revenue.

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  27. lululemon increases online sales and maintains ROAS

    lululemon leveraged the Microsoft Audience Network to drive more customers to their products with engaging retail experiences through Shopping Campaigns, while using Image Extensios to grab their customers' attention with photographs in their ads.With Image Extensions, lululemon could promote their products, raise brand awareness, and improve the quality of their clicks.

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    Diversifying investment in digital. A good bank knows the value of diversifying its investments. It's an instinct that encouraged the performance marketing team at Société Générale to look beyond search advertising when it came to generating new account openings. Retargeting visitors to its website through the Microsoft Audience Network opened up a new source of customer growth that's ...

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    Pegasus is also one of the first brands in the Republic of Türkiye to explore Microsoft Advertising. And when it came to customer acquisition, Pegasus wanted to reach for the stars, going beyond the Republic of Türkiye to connect with customers in other countries such as Germany and France. ... Case study. LHA accelerates growth with ...