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What is the 4 Ps Concept? A Comprehensive Guide
The 4 Ps concept, also known as the Marketing Mix, is a foundational framework in marketing that helps businesses develop effective strategies for promoting and selling their products. The 4 Ps—Product, Price, Place, and Promotion—represent the key elements that must be carefully considered and balanced to meet the needs of the target market and achieve business objectives.
In this comprehensive guide, we’ll explore each of the 4 Ps in detail, explaining their significance, how they interrelate, and how businesses can leverage them to create a successful marketing strategy. Whether you’re launching a new product , entering a new market, or looking to refine your current approach, understanding the 4 Ps is essential to crafting a strategy that resonates with your audience and drives results.
Understanding the 4 Ps Concept
The 4 Ps concept was introduced by marketing professor E. Jerome McCarthy in the 1960s and has since become a cornerstone of modern marketing theory. The framework is designed to help businesses consider all aspects of their product and how it fits into the marketplace, guiding decisions that lead to successful outcomes.
The 4 Ps of Marketing:
- Product : What you are selling—this includes the product’s features, quality, design, brand, and the problem it solves for the customer.
- Price : How much you are charging for the product—this involves pricing strategies, perceived value, discounts, and payment terms.
- Place : Where you are selling the product—this covers distribution channels, locations, market coverage, and logistics.
- Promotion : How you are informing potential customers about the product—this includes advertising, sales promotions, public relations, and digital marketing.
1. Product: The Core of the Marketing Mix
The first P, Product, is the foundation of your marketing strategy. It refers to the goods or services that your company offers to the target market. To effectively market a product, you need to have a deep understanding of what it is, how it meets the needs of your customers, and what sets it apart from the competition.
Key Considerations for the Product:
- Product Features and Benefits : Identify the key features of your product and how they benefit the customer. What problem does your product solve? How does it improve the customer’s life or business?
- Quality and Design : Consider the quality and design of your product. Is it high-end or budget-friendly? Does the design appeal to your target audience? Ensure that the product aligns with the brand’s image and customer expectations.
- Branding : Your product’s branding, including its name, logo, and packaging, plays a crucial role in how it is perceived in the market. A strong brand identity can differentiate your product from competitors and build customer loyalty.
- Product Lifecycle : Understand where your product is in its lifecycle—introduction, growth, maturity, or decline. This will influence your marketing strategy and how you approach the other three Ps.
- Product Variations : Consider whether you will offer different versions of the product, such as sizes, colors, or additional features, to meet varying customer preferences.
If you’re launching a new smartphone, key product considerations might include its unique features (e.g., a high-quality camera or long battery life), its design (sleek and modern), and how it compares to existing models on the market. The branding should communicate the phone’s value proposition and appeal to tech-savvy consumers.
2. Price: Determining the Value Exchange
Price is the amount of money customers must pay to acquire the product. It is a critical element of the marketing mix because it directly impacts revenue, profitability, and the product’s perceived value. Setting the right price requires a careful balance between what customers are willing to pay and what the business needs to achieve its financial goals.
Key Considerations for Price:
- Pricing Strategy : Choose a pricing strategy that aligns with your overall business objectives. Common strategies include cost-plus pricing, value-based pricing, penetration pricing, and premium pricing.
- Perceived Value : Consider how the price reflects the product’s perceived value. A higher price may suggest premium quality, while a lower price might appeal to cost-conscious consumers. Ensure that the price matches the customer’s expectations for the product.
- Competitor Pricing : Analyze the pricing of similar products offered by competitors. Your pricing should be competitive while also reflecting the unique value your product offers.
- Discounts and Promotions : Decide whether to offer discounts, special promotions, or bundle deals. These can attract price-sensitive customers and drive short-term sales but should be used strategically to avoid devaluing the product.
- Payment Terms : Determine the payment options available to customers, such as installment plans, subscriptions, or one-time payments. Flexible payment terms can make the product more accessible to a broader audience.
For the new smartphone, you might choose a value-based pricing strategy, setting the price based on the perceived value of its unique features compared to competitors. If the phone is positioned as a premium product, a higher price point would reinforce its quality and exclusivity.
3. Place: Ensuring Product Availability
Place refers to how and where the product is made available to customers. This includes the distribution channels, locations, and logistics involved in getting the product from the manufacturer to the end user. Effective placement ensures that customers can easily find and purchase your product, whether online or in physical stores.
Key Considerations for Place:
- Distribution Channels : Decide which distribution channels to use, such as direct-to-consumer (e.g., e-commerce websites), retail stores, wholesalers, or distributors. Each channel has its own advantages and challenges.
- Market Coverage : Determine the level of market coverage—intensive, selective, or exclusive. Intensive distribution means the product is available in as many outlets as possible, while exclusive distribution limits availability to select locations.
- Logistics and Supply Chain : Plan the logistics involved in storing, transporting, and delivering the product to customers. Efficient logistics are crucial for ensuring timely delivery and maintaining product quality.
- Location Strategy : For physical products, consider the location of retail outlets. Are they accessible to your target market? Do they align with your brand image?
- Online Presence : For digital products or services, ensure that your product is easily accessible online. This includes having a user-friendly website, a strong e-commerce platform, and availability on relevant marketplaces like Amazon or Shopify.
If your smartphone is aimed at tech enthusiasts, you might choose to sell it through select electronics retailers and your own online store. A strong online presence, combined with strategic retail partnerships, ensures that the product is accessible to your target audience.
4. Promotion: Communicating the Value
Promotion involves all the activities you undertake to communicate your product’s value to the target market and persuade them to buy it. This includes advertising, public relations, sales promotions, social media, and more. Effective promotion raises awareness, generates interest, and drives sales.
Key Considerations for Promotion:
- Promotional Strategy : Develop a promotional strategy that aligns with your overall marketing goals. Consider how different promotional tactics will work together to create a cohesive message.
- Advertising : Choose the right advertising channels to reach your target audience, such as TV, radio, print, online ads, or social media. Tailor your messaging to resonate with the audience on each platform.
- Sales Promotions : Use sales promotions like discounts, coupons, or limited-time offers to incentivize purchases. Promotions can create urgency and encourage customers to take action.
- Public Relations (PR) : Leverage PR efforts to build positive relationships with the media and the public. This could include press releases, product launches, media events, or influencer partnerships.
- Content Marketing : Create valuable content that educates and engages your audience. This could include blog posts, videos, podcasts, and webinars that highlight the product’s benefits and use cases.
- Social Media Marketing : Utilize social media platforms to engage with your audience, share updates, run contests, and create buzz around your product. Social media allows for direct interaction with customers and can amplify word-of-mouth marketing.
For the smartphone launch, your promotional strategy might include a mix of digital advertising, influencer partnerships, and a high-profile launch event. You might run targeted social media ads that showcase the phone’s unique features, offer a limited-time discount for pre-orders, and engage tech bloggers to review the product.
Integrating the 4 Ps: Creating a Cohesive Marketing Strategy
The 4 Ps are interconnected, and a successful marketing strategy requires careful consideration of how they work together. Each P influences the others, and the balance between them must be tailored to the product, market, and business objectives.
Key Considerations for Integration:
- Consistency : Ensure that your product, price, place, and promotion strategies are consistent with each other and reinforce the overall brand message. Inconsistencies can confuse customers and weaken the effectiveness of your marketing efforts.
- Alignment with Target Market : Tailor each of the 4 Ps to align with the needs, preferences, and behaviors of your target market. Understanding your audience is key to creating a strategy that resonates.
- Flexibility : Be prepared to adjust the 4 Ps as needed based on market feedback, competitive pressures, or changes in business goals. Flexibility allows you to stay responsive to market conditions and maintain relevance.
If your smartphone is positioned as a premium product, your pricing, distribution channels, and promotional activities should all reflect this positioning. A high price point, exclusive retail partnerships, and a focus on luxury branding and messaging will reinforce the product’s premium image.
Final Thoughts: Mastering the 4 Ps for Marketing Success
The 4 Ps concept is a powerful tool for developing a comprehensive and effective marketing strategy. By carefully considering Product, Price, Place, and Promotion, businesses can create a marketing mix that meets the needs of their target market, differentiates their product from competitors, and drives success.
Understanding the 4 Ps is not just about following a formula—it’s about making informed, strategic decisions that align with your business goals and resonate with your customers. As markets evolve and consumer behavior changes, revisiting and refining your 4 Ps strategy ensures that your product remains competitive and relevant.
At The LaunchPad Agency, we specialize in helping businesses develop and execute marketing strategies that leverage the 4 Ps to their fullest potential. Whether you’re launching a new product or looking to refine your existing approach, our team of experts is here to support you every step of the way. Contact us today to learn how we can help you achieve your marketing goals.
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What Are the 4 Ps of Marketing?
- Understanding the 4 Ps
4. Promotion
How to use the 4 ps of marketing in your marketing strategy, example of the four ps of marketing, the bottom line.
- Business Essentials
4 Ps of Marketing: What They Are & How to Use Them Successfully
Product, price, place, and promotion are the four Ps in a winning "marketing mix"
The four Ps or marketing are a “marketing mix” comprised of four key elements—product, price, place, and promotion.
These are the key factors that are involved in introducing a product or service to the public. Often referred to as a marketing mix , they provide a framework that companies can use to successfully market a product or service to consumers. Since the four Ps were introduced in the 1950s, more Ps have been added to the mix, including people, process, and physical evidence.
Key Takeaways
- The four Ps are the four essential factors involved in marketing a product or service to the public.
- The four Ps are product, price, place, and promotion.
- The concept of the four Ps has been around since the 1950s. As the marketing industry has evolved, other Ps have been identified: people, process, and physical evidence.
Investopedia / Julie Bang
Understanding the 4 Ps of Marketing
Neil Borden, an advertising professor at Harvard, popularized the idea of the marketing mix—and the concepts that would later be known primarily as the four Ps—in the 1950s. His 1964 article "The Concept of the Marketing Mix" demonstrated the ways that companies could use advertising tactics to engage their consumers.
Decades later, the concepts that Borden popularized are still being used by companies to advertise their goods and services.
Borden's ideas were developed and refined over a number of years by other key players in the industry. E. Jerome McCarthy, a marketing professor at Michigan State University, refined the concepts in Borden's article and named them the "four Ps" of marketing. McCarthy co-wrote the book Basic Marketing: A Managerial Approach , further popularizing the idea.
At the time the concept was introduced, it helped companies breach the physical barriers that could hamper widespread product adoption. Today, the Internet has helped businesses to overcome some of these barriers.
People, process, and physical evidence are extensions of the original Four Ps and are relevant to current trends in marketing.
Any successful marketing strategy should be revisited from time to time. The marketing mix you create is not intended to be static. It needs to be adjusted and refined as your product grows and your customer base changes .
Creating a marketing campaign starts with an understanding of the product itself. Who needs it and why? What does it do that no competitor's product can do? Perhaps it's a new thing altogether and is so compelling in its design or function that consumers will have to have it when they see it.
The job of the marketer is to define the product and its qualities and introduce it to the consumer—the basic marketing of a product (or service).
Defining the product also is key to its distribution. Marketers need to understand the life cycle of a product , and business executives need to have a plan for dealing with products at every stage of the life cycle.
The type of product also dictates in part how much it will cost, where it should be placed, and how it should be promoted.
Many of the most successful products have been the first in their category. For example, Apple was the first to create a touchscreen smartphone that could play music, browse the internet, and make phone calls. Apple reported total sales of the iPhone for FY 2022 at $205.4 billion. In 2021, it hit the milestone of two billion iPhones sold.
Price is the amount that consumers will be willing to pay for a product. Marketers must link the price point to the product's real and perceived value, while also considering supply costs, seasonal discounts, competitors' prices, and retail markup.
In some cases, business decision-makers may raise the price of a product to give it the appearance of luxury or exclusivity. Or, they may lower the price so more consumers will try it.
Marketers also need to determine when and if discounting is appropriate. A discount can draw in more customers, but it can also give the impression that the product is less desirable than it was.
UNIQLO, headquartered in Japan, is a global manufacturer of casual wear. Like its competitors Gap and Zara, UNIQLO creates low-priced, fashion-forward garments for younger buyers.
What makes UNIQLO unique is that its products are innovative and high-quality. It accomplishes this by purchasing fabric in large volumes, continually seeking the highest-quality and lowest-cost materials in the world. The company also directly negotiates with its manufacturers and has built strategic partnerships with innovative Japanese manufacturers.
UNIQLO also outsources its production to partner factories. That gives it the flexibility to change production partners as its needs change.
Finally, the company employs a team of skilled textile artisans that it sends to its partner factories all over the world for quality control. Production managers visit factories once a week to resolve quality problems.
Place is the consideration of where the product should be available—in brick-and-mortar stores and online—and how it will be displayed.
The decision is key: The makers of a luxury cosmetic product would want to be displayed in Sephora and Neiman Marcus, not in Walmart or Family Dollar. The goal of business executives is always to get their products in front of the consumers who are the most likely to buy them.
That means placing a product only in certain stores and getting it displayed to the best advantage.
The term placement also refers to advertising the product in the right media to get the attention of its target audience of consumers.
For example, the 1995 movie GoldenEye was the 17th installment in the James Bond movie franchise and the first that did not feature an Aston Martin car. Instead, Bond actor Pierce Brosnan got into a BMW Z3. Although the Z3 was not released until months after the film had left theaters, BMW received 9,000 orders for the car the month after the movie opened.
The goal of promotion is to communicate to consumers that they need this product and that it is priced appropriately. Promotion encompasses advertising, public relations, and the overall media strategy for introducing a product.
Marketers tend to tie together promotion and placement elements to reach their core audiences. For example, in the digital age, the "place" and "promotion" factors are as much online as offline. Specifically, that means where a product appears on a company's web page or social media, as well as which types of search functions will trigger targeted ads for the product.
The Swedish vodka brand Absolut sold only 10,000 cases of its vodka in 1980. By 2000, the company had sold 4.5 million cases, thanks in part to its iconic advertising campaign. The images in the campaign featured the brand's signature bottle styled as a range of surreal images: a bottle with a halo, a bottle made of stone, or a bottle in the shape of the trees standing on a ski slope. To date, the Absolut campaign is one of the longest-running continuous campaigns of all time, from 1981 to 2005.
The four Ps provide a framework on which to build your marketing strategy. Think through each factor. And don't worry when the factors overlap. That's inevitable.
First, analyze the product you will be marketing. What are the characteristics that make it appealing? Consider similar products that are already on the market. Your product may be tougher, easier to use, more attractive, or longer-lasting. Its ingredients might be environmentally friendly or naturally sourced. Identify the qualities that will make it appealing to your target consumers.
Think through the appropriate price for the product. It's not simply the cost of production plus a profit margin. You may be positioning it as a premium or luxury product or as a bare-bones, lower-priced alternative.
Placement involves identifying the type of store, online and off, that stocks products like yours for consumers like yours.
Your promotion strategies can only be considered in the context of your target consumer. The product might be appealing to a hip younger crowd or to upscale professionals or to bargain hunters. Your media strategy needs to reach the right audience with the right message.
To put this into perspective, let's consider a fictional skincare company that produces organic skincare products. Here's how the four Ps might be utilized:
- Product : The company offers a range of organic skincare products, including cleansers, moisturizers, and serums. These products are formulated with natural ingredients, free from harsh chemicals, and designed to promote healthy and radiant skin.
- Price : The pricing strategy for these skincare products is positioned as premium, reflecting the high quality of ingredients and the company's commitment to sustainability and ethical sourcing.
- Place : The products are sold through multiple channels, including the company's website, select retail stores specializing in organic products, and high-end spas and salons. This distribution strategy ensures accessibility to environmentally conscious consumers seeking natural skincare solutions.
- Promotion : The company's promotional efforts focus on emphasizing the benefits of organic skincare, such as nourishment, hydration, and skin rejuvenation. This includes social media campaigns, influencer partnerships, and educational content highlighting the importance of using non-toxic products for skincare routines.
What's the Difference Between the 4 Ps and the 4 Cs of Marketing?
The 4 Ps of marketing are product, price, place, and promotion. The 4 Cs replace the Ps with consumer, cost, convenience, and communication. The 4 Cs are of more recent vintage, proposed as an alternative to the 4 Ps by Bob Lauterborn in an article in Advertising Age in 1990. The 4 Cs are designed to be a more consumer-focused model that places more emphasis on customer needs and experience.
To better understand the consumer (product), marketers develop detailed buyer personas of the ideal customer, with an eye toward improving communication and sales. Cost (price) is considered from the consumer point of view—what customers are able and willing to pay, including for "extras" such as taxes and shipping costs. Communication (promotion) shifts the focus from one-way advertising to engagements with customers, especially on social media. And convenience (place) is all about improving the accessibility of your products, making it easier for customers to buy them.
Now there is an even newer marketing mix known as the 4 Es: experience, exchange, evangelism, and everyplace. They give a nod to the importance of creating memorable experiences and emotional connections between consumers and brands.
How Does Apple Use the 4 Ps of Marketing?
Apple utilizes the four Ps of marketing by focusing on:
Product innovation : Evident in its continuous development of cutting-edge technology like the iPhone, MacBook, and Apple Watch.
Pricing strategy : Apple often positions its products as premium offerings, targeting a more affluent consumer base.
Place : Apple emphasizes distribution through its own retail stores, online platforms, and strategic partnerships with authorized resellers.
Promotional efforts : Apple emphasizes sleek design, user experience, and aspirational branding, creating a sense of exclusivity and desirability around its products.
How Do You Use the 4 Ps of Marketing?
The model of the 4Ps can be used when you are planning a new product launch, evaluating an existing product, or trying to optimize the sales of an existing product.
A careful analysis of these four factors—product, price, place, and promotion—helps a marketing professional devise a strategy that successfully introduces or reintroduces a product to the public.
When Did the 4 Ps Become the 7 Ps?
The focus on the four Ps—product, price, place, and promotion—has been a core tenet of marketing since the 1950s. Three newer Ps expand the marketing mix for the 21st century.
- People places the focus on the personalities who represent the product. In the current era, that means not only sales and customer service employees but social media influencers and viral media campaigns.
- Process is logistics. Consumers increasingly demand fast and efficient delivery of the things they want, when they want them.
- Physical evidence is perhaps the most thoroughly modern of the seven Ps. If you're selling diamond jewelry on a website, it must be immediately clear to the consumer that you are a legitimate established business that will deliver as promised. A professionally designed website with excellent functionality, an "About" section that lists the principals of the company and its physical address, professional packaging, and efficient delivery service are all critical to convincing the consumer that your product is not only good, it's real.
What Are Some Examples of the 4 Ps of Marketing?
- Place refers to where consumers buy your product, or where they discover it. Today's consumers may learn about products and buy them online, through a smartphone app, at retail locations, or through a sales professional.
- Price refers to the cost of the product or service. Properly determining product price includes an analysis of the competition, the demand, production costs, and what consumers are willing to spend. Various pricing models may be considered, such as choosing between one-time purchase and subscription models.
- The product a company provides depends on the type of company and what it does best. For example, McDonald's provides consistent fast food in a casual setting. The corporation may expand its offerings, but it wouldn't stray far from its core identity.
- Promotion refers to specific and thoughtful advertising that reaches the target market for the product. You might use an Instagram campaign, a public relations campaign, advertising placement, email marketing , or some combination of all of these to promote your products and reach the right audience in the right place.
The four Ps of marketing—product, price, place, promotion—are often referred to as the marketing mix. These are the key elements involved in planning and marketing a product or service, and they interact significantly with each other. Considering all of these elements is one way to approach a holistic marketing strategy .
Neil Borden. " The Concept of the Marketing Mix ."
E. Jerome McCarthy. "Basic Marketing: A Managerial Approach." Richard D. Irwin, Inc., 1960.
Apple. " Condensed Consolidated Statements of Operations (Unaudited) Q4 2022 ," Page 1.
Apple Insider. " At 2 Billion iPhones Sold, Apple Continues to Redefine What Customers Want ."
Harvard Business School: Technology and Operations Management. " UNIQLO: What’s Behind the Low-Cost High-Quality Casual Wear? "
Smart Insights. " Campaign of the Week: The Longest Running Print Ad Marketing Campaign in History ."
Stevens & Tate Marketing. " Introducing the 4C Marketing Model and Why You Should Follow It ."
LinkedIn. " Marketing Evolution: 4P's to 4C's to 4E's ."
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The 4 P’s of Marketing Mix and how to master it in today's world (updated with example and template)
This article addresses how to use one of the oldest marketing concepts in today's online world: "The Marketing Mix," which is based on the 4 P's: Product, Price, Place and Promotion.
If you’re ready to take your marketing seriously, you’ll need to start with a marketing plan. A classic marketing concept called “The Marketing Mix” or “The 4 P’s” of Marketing is a perfect place to start.
The original concept of the 4 P's marketing mix
The original marketing mix, or 4 P's, as originally proposed by marketer and academic Jerome E. McCarthy , provides a framework for marketing decision-making. Effectively summing up the 4 pillars of the business cycle, McCarthy's marketing mix has since become one of the most enduring and widely accepted frameworks in business.
The essential base ingredients of the 4 P’s are: Product , Price , Place and Promotion . While this combination doesn’t appear to be rocket science, a company’s ability or lack thereof to embrace and implement the 4 P’s can make all the difference between thriving and failing as a business.
Each of the 4 P’s build upon and interact with one another, and are governed by both internal and external factors within the business itself, and our ever-changing marketplace. The 4 P’s of marketing primary purpose is to help us take into consideration potential roadblocks to widespread product adaptation and ongoing success.
So let’s get to them, shall we?
4 P's of marketing in simple and familiar terms:
A PRODUCT is a service or good offered to meet consumer interest or demand. It could come in the form of occupational therapy or a fidget spinner - choices are only limited to the imagination, BUT, are highly dependent on marketplace curiosity or need.
PRICE is the cost people pay for a product. This includes base costs (materials, manufacturing, and shipping) plus expenses (rent, office supplies, healthcare, etc.). While you should always look to the competition, a smart business will tap into what people will actually pay for it. That's the only thing that counts. If you can't rise above your bottom line and make your target profit, then it’s a losing proposition.
PLACE is the “home” where the product resides, and that “home” can live in many different channels, such as a physical store display, a newspaper, radio or TV ad, or a website or blog spotlight. Really, a place is anywhere you can get your product in front of your target customers that compliments your budget, including the price point.
PROMOTION is product exposure and public relations efforts via advertising (through the channels mentioned above) as well as word of mouth, direct mail, email marketing and social media. Promotion is a communication tool that encapsulates the first 3 P’s by putting the right product in the right place, at the right price, at the right time, with the goal of it being irresistible to customers.
The 4 P's example and template for a service business
The Marketing Mix of “HVAC Plumber” reflects a real life example of how a service company covers the 4 P’s (Product, Price, Place, Promotion) in their marketing strategy.
“HVAC plumber” (a fictitious company) provides heating and cooling services in the Chicago Metropolitan Area.
HVAC Plumber marketing mix elements strategy and example:
HVAC Plumber offers industry standard services, but also innovates to provide more value to our customers and captures more of the market. We are insured, licensed and provide warranties for our work. Our high quality services and focus on a pleasant customer experience helps us get repeat clients, referrals, and builds our reputation. Also, our motto is: “Leave the place cleaner than we found it” - so you’ll always see us with a broom in our hands before we leave.
At present, the following are the main categories of HVAC Plumber products:
- Furnace installation and repair
- Water heater maintenance, installation and repair
- Air conditioning installation, maintenance and repair
- Complete plumbing system design and installation
- Drain, sink and toilet unclogging and jet rodding and repairs
Our extra value added products:
- Emergency services
- Indoor air quality testing services
- Air duct and dryer vent cleaning services
- Warranty services
- Equipment sales
Our reputation and successful marketing generates more demand than we can handle, so it allows us to charge premium for our services. We train our service technicians to upsell our other services. We also have a customer loyalty program in place to reward our long-term clients with better rates and provide coupons to first time clients. We also seek partnerships with organizations such as: homeowner associations, insurance companies, builders and general contractors, and offer exclusive pricing options based on quantity.
The company has offices in downtown Chicago, but walk-in customers are unusual. We are physically represented by our company vans, uniforms and warranty stickers. We consistently attend industry trade shows, and belong to the Chicago Chamber of Commerce.
We nurture partnerships with our equipment vendors, participate in their trainings, and have certifications, which allow us to be listed “licensed technicians” on their websites. We serve the Chicagoland Area, which is about a 30 mile radius from our warehouse, but we do make travel exceptions for long-term clients and bigger projects.
Our company website is the most important communication tool, and is a place where our clients learn about our services and make initial contact. We invest a great deal of money and time to keep it updated and useful to our audience. We plan to expand our website to include ecommerce and make some of the package services, equipment and accessories available for purchase online. None of our competitors are doing this at the moment, so we’ll take advantage of being pioneers in this regard.
Most new business comes through our website and we focus all of our promotion efforts to drive more traffic to it. Our promotional mix is as follows:
- Search engine optimization
- Paid traffic
- Social media marketing
- Content marketing
- Email marketing
Our value proposition statement
HVAC Plumber is an industry-leading HVAC and plumbing service provider serving the Chicago area since 1999. We specialize in new installations, repairs, and 24 hour emergency services.
Start with 4 P's of marketing template
Check out our 4 P's of marketing template to help you work through your first few ideas.
But why stop there?
The 7 P’s of marketing mix
Since the inception of the original 4 P’s of marketing, marketing experts have expounded upon the mix to include three additional P’s to enhance brand exposure and sales performance.
These additional P’s include: People , Process and Physical evidence .
PEOPLE have always been at the epicenter of the business world. Whether it’s the company visionaries, the movers and shakers, or the daily doers, unless (or until) commerce is fully automated, you’re only as good as the people who keep the business operational and flowing. And believe you me, customers are quick to notice when there’s a glitch in the matrix.
PROCESSES ensure consistent service delivery to every customer, at any time of day, on any given day. And, a successful business incorporates scenarios where customer preferences can be accommodated to provide them a unique experience.
PHYSICAL EVIDENCE – Almost all services include physical proof of a transaction, even if the bulk of what the consumer bought isn’t tangible. It’s something the customer can hold onto and recall about working with you. Physical evidence also describes consistent branding across communication channels.
How can you actually use this?
How the 4 P’s apply in today’s online marketing
The how’s and why’s of how we approach marketing have become much more dynamic since the inception of the internet. However, the driving factor is still and should always remain: PEOPLE. Actually, it’s more about people than ever before. Having an honest marketing approach has never been more important and is both emotionally and financially rewarding if you do it right.
PRODUCT and how it lives online versus the shelf
It seems like not much has changed as far as the product or services goes, right? Wrong. No matter what type of product you offer, the landscape shifted majorly to the consumer benefit. The majority of customers now prefer to shop online, and perform in-depth research before making their buying decisions.
Besides the original, product-related marketing factors such as: product quality and design, branding, packaging, returns and guarantees, in your marketing plan, you should also consider NEW factors.
User-centric customer support - your product now has a digital voice. And it must talk to your audience and be both personalized and timely. Not only across all the common channels such as phone or email, but also should be proactively involved in social media. Resource: Social media customer service 101: the beginner's guide
New PRICING models to consider
Pricing your product or service is never an easy task. It sure helps if you can find a unique product positioning on the market, otherwise you fall into price comparison wars with your competition. And, to compare prices has never been easier than today. The original Marketing Mix suggests considering pricing strategy and tactics, discount structure, payment terms and options for both customers and distributors.
Competition pricing research - this is an in-depth review of the pricing models of your direct competitors. In comparing products, you should focus worldwide. With local services, of course, should compare within your own service area. Remember that you don’t have to anchor your pricing based on competition, but it helps to know the market.
Shipping and handling strategy - it’s not an obvious, but very important factor in online sales conversions no matter the item price. Offering free shipping is one of the most effective purchase incentives. Resource: How to offer free shipping and still make money
"9 out of 10 online shoppers consider free shipping as one of the main reasons why they shop at a particular online store. To offer free shipping is not a new thing, thanks to Amazon it became essential running an online store. The main question now is how to make it profitable. It looks impossible, but with the right approach - offering it most, not all, of the time, setting a flat shipping or order threshold, it is possible."
Diana Bukevicius - Scube Marketing
Product positioning - I know I’m repeating myself, but I have to. Positioning is strongly engraved into each pillar of The Marketing Mix. As far as pricing goes, having strong niche positioning eliminates the number of competitors that your product or service can be compared with and it opens up an opportunity to go for value pricing . Resource: Everything you need to know about pricing
Upsell strategy - this is an underestimated source of cash flow. It’s always easier to sell to the people that already bought something from you and were happy with the product. It can be an additional items or warranties, maintenance or a product upgrade.
PLACE for marketing is now on the mobile screens
Back in the 1940’s “place” was all about brick and mortar. Location, distribution, and logistics are still part of the process, but it heavily shifted from the marketing department to operations. No doubt you’ll boost sales if your product gets featured in physical Walmart stores, but you also can sell at Walmart Marketplace online with way less effort for the approval process. Same goes for Amazon. Online selling has undoubtedly taken over as the place to peddle your wares. Resource: How to sell on Walmart marketplace in 7 easy steps
Website - this is by far your most important marketing piece. It’s your 24/7 storefront and your sales rep that never sleeps. Any marketing efforts that you take will end up on your website. I mentioned 3rd party sources like Walmart Marketplace or Amazon, but I still highly recommend you focus on your own website first and use other sources as secondary. Why? Because you own it and you control it.
Any 3rd party retailer could change their policies tomorrow and you might be out of business. Plus, websites grow more powerful over time if supported by thoughtful and consistent marketing decisions. When you build your website, the decisions on design, structure and content should be made based on your promotional strategies.
3rd party platforms - Your audience is on or a few of these platforms already. Identify those platforms and utilize them. It can take the form of direct eCommerce platforms like Amazon, or it can be social channels like LinkedIn or Facebook etc.
PROMOTION is in your inbox
Search engine optimization (SEO), social media, email marketing and paid search. I hear that Super Bowl ads are worth their weight in gold, but if you can afford a Superbowl ad, you are on the wrong blog!
Jokes aside, make sure your marketing strategy is built around driving traffic to your website and converting it to leads or sales.
Traffic generation - getting targeted visitors to come to your website is the ultimate #1 goal. There are numerous ways you can achieve that, and they’re all worth considering:
Search engine optimization (SEO) - is the practice driving traffic to your website through organic search engine results by optimizing (making relevant) your website for targeted keyphrases. SEO is an ongoing process that requires patience and consistent efforts.
Paid search - in other words - “bought traffic.” Platforms like Google AdWords, Bing Ads or Facebook Ads allows you to buy highly targeted traffic in an auction-type of fashion. It’s typically based on “per click” pricing, where each visitors cost you x amount of dollars.
Social media marketing - is the process of gaining traffic or attention through social media sites. If you sell to people then it’s a great idea to invest time and effort (and sometimes money) into one or several social media sites. That’s where the people hang-out these days. Resource: Welcome to the beginner's guide to social media!
Email marketing - is the modern equivalent of oldschool direct mail, I believe. Even if one more email in our inbox is the last thing we want or need - email is still one of the best performing marketing tools. Resource: A beginner’s guide to successful email marketing Resource: A comprehensive guide to email marketing platforms
Conversion rate optimization - converting website visitors into leads is the ultimate goal #2 to achieve. Firstly, to be able to calculate conversions you need to have Google Analytics or other tracking system integrated to your website. Conversion rate optimization are an ongoing process where you optimize your website and measure the outcome looking for the optimal version of each page. Resource: Conversion optimization made simple: a step-by-step guide Resource: Learn Google Analytics with free online courses
2 extra P’s from Angle180
The team at Angle180 takes the “4 P's of marketing (Plus 3)” two steps further, to include Positioning and Positive Reviews.
Positioning - again and again. Positioning is a fundamental piece of your marketing plan and your overall business success. Essentially, if you answer all the questions related to each P you’ll arrive to your business positioning statement.
Positioning is how you differentiate your product or service from your competitors in your niche market.
A good positioning statement is the first thing people read when they visit your website. Typically, it’s a 7-10 word sentence on your Home Page that succinctly answers:
There’s a science behind positioning, and it’s wise to research how others in your field describe themselves.
Positive reviews - positive online reviews are pretty self explanatory, but I recommend creating a strategy for collecting positive reviews, as well as dealing with negative ones.
Unfortunately, it’s human nature to take positive experiences for granted and feel revengeful about the negative ones.
Reviews definitely affect local search rankings and customer buying decisions.
Local consumer review survey by BrightLocal reveals the importance of reviews:
97% of consumers read online reviews for local businesses in 2017
85% of consumers trust online reviews as much as personal recommendations
49% of consumers need at least a four-star rating before they choose to use a business
Responding to reviews is more important than ever, with 30% naming this as key when judging local businesses
4 P's of Marketing Mix in a slideshow presentation (PPT) and downloadable PDF
Here is a PDF version of 4 P's of marketing presentation.
Our conclusion? The original 4 P’s of the marketing mix withstand the test of time
There is one common trait to all classic things - they never get old or obsolete. So, even with all the changes that technology has brought us, the 80 year concept of The 4 P’s of marketing mix are still relevant and applicable today. Marketing platforms and tools have certainly changed, but the foundation is rock solid. And, let’s hope it always remains personalized and people-driven.
I'm Sarunas Budrikas, CEO of Angle180, a B2B marketing company delivering results through high performance web design and traffic generation.
You can also find me on LinkedIn and Twitter .
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What Are the 4 Ps of Marketing? The Marketing Mix Explained [Example]
Updated: October 03, 2023
Published: October 19, 2020
If you've been a marketing professional for years now, learning about the four Ps of marketing might seem like a throwback to you.
However, for those of us who work in the industry but didn't study marketing in college, it's entirely possible you haven't heard of the marketing mix.
Below, let's learn about the four Ps of marketing and how they're still relevant in today's marketing landscape.
What are the 4 Ps of marketing?
The four Ps of marketing are product, price, place, and promotion. These are the key factors that are involved in marketing a product or service. You take the four Ps into account when creating strategies for marketing, promoting, advertising, and positioning your product or brand.
The four Ps are meant to help marketers consider everything about a product or service when they're deciding how to market it for their business. Framing your marketing around the four Ps will help you learn what the competition is doing and what customers want from you.
How to Use the 4 Ps of Marketing
You can use the four Ps to answer questions about the product, price, place, and promotion of your product or service.
For example, you can ask yourself:
- Product : How does your product meet your customer's needs? What problem(s) does it solve? What unique value or features does it offer?
- Price : What is the value of your product? What are my competitors charging?
- Place : Where are customers looking for your product?
- Promotion : How can you differentiate your product from competitors? Where can you reach your audience?
Always consider the needs and preferences of your target audience. Ultimately, your product, its price, its place of distribution, and its promotional strategies should appeal to your customers the most.
Thinking about your marketing in terms of the four Ps will help you strategize how to reach your customers. The 4 Ps of Marketing are also known as your marketing mix — more on that below.
What is the marketing mix?
The marketing mix is also known as the four Ps of marketing. It refers to the four key elements of a marketing strategy: product, price, place, and promotion. These elements guide the marketing initiatives, wording, and positioning for a product or brand.
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To develop a marketing mix, you'll need to think about how you can uniquely position your brand amongst the competition. The most important part of thinking about the marketing mix — or the four Ps of marketing — is to understand the customer, the competition, and your company. You'll evaluate your product and how to promote it.
But getting started isn’t easy. That’s why we’ve created the ultimate collection of marketing mix templates you can use to visualize your marketing mix and share it with your employees or investors. Use the templates to organize your initiatives and activities by the right section.
Featured Resource: Marketing Mix Templates
Click here to download the templates for free .
Use the template to follow along with the 4 Ps of marketing below.
The 4 Ps of Marketing (Example)
1. the first p of marketing: product.
When you think about your product, consider exactly what you're selling. Is it a specific product? Or is it a service? Your product can be a physical product, an online app, or a service such as house cleaning. Really, anything that you're selling is the product.
Then, think of your brand messaging, the services you offer, and even packaging. When you define your product, think about what problem your product solves for your customers. Consider how your product is different from competing products. What features are unique to your product?
It's important to know your product intimately so you can market it.
Product Example
We’ll use Marketing Hub as an example.
What is it? “Marketing automation software to help you attract the right audience, convert more visitors into customers, and run complete inbound marketing campaigns at scale — all on one powerful, easy-to-use platform.”
Who is it for? Modern marketers who juggle too much data and who are stuck with impossible-to-use software solutions that make their job harder, not easier.
Which features does it have? Marketing Hub offers blogging, SEO, social media management, email marketing, and ad tracking tools in a single, intuitive platform.
What problem does it solve? Marketing Hub simplifies the marketing automation process for busy marketers by bringing all data and tools under one roof.
2. The Second P of Marketing: Price
When it comes to price, you have to consider how much you're going to charge customers for your products or services. Of course, you need to make a profit.
When coming up with your pricing strategy , you also need to think about what competitors are charging for the same product or service and how much customers are willing to pay. You can also think about what discounts or offers you can use in your marketing.
When you decide on a price, you want to think about perception. Do you want to be known as a cost-effective option in your industry? Or perhaps you're a luxury brand and the price is slightly higher than competition on the market. Keep in mind that pricing SaaS products is a little different than pricing physical products.
Either way, the language you use to market your product will be greatly impacted by the price of your product.
Download a sales pricing calculator for free .
Price Example
Marketing Hub is priced to grow with you as you grow.
We offer the following subscription tiers:
- $0/month (Free)
- $45/month (Starter)
- $800/month (Professional)
- $3,200/month (Enterprise)
3. The Third P of Marketing: Place
When it comes to place, this might mean the physical location of your company, but it could also be defined as anywhere you sell your product, which might be online.
The place is where you market and distribute your product.
Remember that not every place makes sense for every product. For example, if your target market is seniors, then it won't make sense to market on TikTok. It's important to choose the right places to market your product and meet your customers where they're at.
Think about possible distribution channels and outlets you could use to sell your product. Be sure to take into account whether your business is B2B or B2C .
At this point, you'll need to think about how to market your product on all the various channels that make sense for your company.
Place Example
As a provider of a SaaS product, we offer Marketing Hub directly on our website.
Marketers can sign up for Marketing Hub by creating an account directly on our platform. We’ve created a convenient sign-up page for free subscriptions — or they can request a demo from our friendly sales team.
4. The Fourth P of Marketing: Promotion
Promotion is the bread and butter of marketing. This is when you'll think about how to publicize and advertise your product.
Additionally, you'll discuss brand messaging, brand awareness, and lead generation strategies .
When it comes to promotion, keeping communication in mind is of the utmost importance. What messages will resonate with your target market? How can you best promote your product to them?
Think about where, when, and how you'll promote your brand.
Promotion Example
We want to be where marketers are. Most importantly, we want to help them grow in their careers — as well as grow their businesses.
Our inbound marketing strategy will focus primarily on organic acquisition. We’ll promote Marketing Hub over the following channels:
- The HubSpot Marketing Blog
- HubSpot Academy
The 4 Ps of Marketing Examples: Apple and e.l.f. Cosmetics
Let's break down the 4 Ps of marketing for Apple and e.l.f. Cosmetics.
( Image Source )
- Product: iPhones, Macs, iPads, Apple Watch, AirPods, Software, and Services (i.e., Apple Music, Apple TV, iTunes, etc.).
- Price: Apple products are often priced at the higher end of the market. The brand commands premium pricing due to its reputation for innovation, quality, and design.
- Place: Consumers can purchase products online and in retail stores. Apple products are sold worldwide and have a significant global market presence.
- Promotion: Apple places a strong emphasis on cultivating a dedicated and loyal consumer base. Their marketing campaigns reinforce the idea of being part of an "Apple ecosystem." Once users buy one product — like an iPhone – they're more likely to choose other Apple products like MacBooks, iPads, Apple Watches, and more. This ecosystem fosters a deep brand loyalty. This sense of loyalty is evident in their product launches, which are a must-see event in the tech industry.
e.l.f. Cosmetics
- Product: e.l.f. offers a comprehensive range of makeup and skincare products, brushes, and beauty tools.
- Price: One of e.l.f.'s main value propositions is its affordability. Many of their products have a low price point, making the brand accessible to a wide range of consumers. Its lower price point sets it apart from other brands in the beauty space.
- Place: e.l.f. products are widely available in drugstores and big-box retailers like Target and Walmart. It also has a a strong online presence, selling products directly through their website and other online retailers.
- Promotion: As a challenger brand in the beauty space, e.l.f. seeks to establish itself as a recognizable and reliable option at the drugstore and beyond. The brand is proactive across social media, including TikTok, Instagram, and YouTube, to engage with younger demographics. In addition, their campaigns often involve user-generated content to foster a sense of community with their audience.
Back to You
Even though marketing has changed since the four Ps were developed, the foundational elements of the industry haven't. You can apply the concepts of the marketing mix to create winning marketing strategies that help you profitably launch and promote your company’s products.
Editor's note: This post was originally published in October 2020 and has been updated for comprehensiveness.
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A Comprehensive Guide. The 4 Ps concept, also known as the Marketing Mix, is a foundational framework in marketing that helps businesses develop effective strategies for promoting and selling their products. The 4 Ps—Product, Price, Place, and Promotion—represent the key elements that must be carefully considered and balanced to meet the ...
The four Ps or marketing are a “marketing mix” comprised of four key elements—product, price, place, and promotion. These are the key factors that are involved in introducing a product...
The four Ps of marketing—product, price, place and promotion—serve as a framework for marketing success. Sometimes referred to as the marketing mix, the four Ps help guide businesses...
The article covers the original concept of the 4 P's of Marketing Mix - Product, Place, Price, and Promotion - with an example and template for your business. It emphasizes how's and why's of approaching marketing in today's online world and explains an extended concept of 7 P's of Marketing.
The four Ps are a “marketing mix” comprised of four key elements—product, price, place, and promotion—used when marketing a product or service. Typically, successful marketers and businesses consider the four Ps when creating marketing plans and strategies to effectively market to their target audience. Although there are many other ...
The marketing mix is also known as the four Ps of marketing. It refers to the four key elements of a marketing strategy: product, price, place, and promotion. These elements guide the marketing initiatives, wording, and positioning for a product or brand.