what is business plan and marketing plan

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Blog Marketing What is a Marketing Plan & How to Create One [with Examples]

What is a Marketing Plan & How to Create One [with Examples]

Written by: Sara McGuire Oct 26, 2023

A marketing plan is a blueprint that outlines your strategies to attract and convert your ideal customers as a part of your customer acquisition strategy . It’s a comprehensive document that details your:

• Target audience:  Who you’re trying to reach
• Marketing goals:  What you want to achieve
• Strategies and tactics:  How you’ll reach your goals
• Budget:  Resources you’ll allocate
• Metrics:  How you’ll measure success

In this article, I’ll explain everything you need to know about creating a marketing plan . If you need a little extra help, there are professionally designed marketing plan templates that’ll make the process much easier. So, let’s ditch the confusion and get started!

Click to jump ahead:

What is a marketing plan?

How to write a marketing plan .

• Marketing plan v.s. business plan
• Types of marketing plans

9 marketing plan examples to inspire your growth strategy

Marketing plan faqs.

A marketing plan is a report that outlines your marketing strategy for your products or services, which could be applicable for the coming year, quarter or month.  

Watch this quick, 13-minute video for more details on what a marketing plan is and how to make one yourself:

Typically, a marketing plan includes:

• An overview of your business’s marketing and advertising goals
• A description of your business’s current marketing position
• A timeline of when tasks within your strategy will be completed
• Key performance indicators (KPIs) you will be tracking
• A description of your business’s target market and customer needs
• A description of how you will measure the performance of the strategy

For example, this marketing plan template provides a high-level overview of the business and competitors before diving deep into specific goals, KPIs and tactics:

Learning how to write a marketing plan forces you to think through the important steps that lead to an effective marketing strategy . And a well-defined plan will help you stay focused on your high-level marketing goals.

With Venngage’s extensive catalog of marketing plan templates , creating your marketing plan isn’t going to be hard or tedious. In fact, Venngage has plenty of helpful communications and design resources for marketers. If you’re ready to get started, sign up for  Venngage for Marketers   now. It’s free to register and start designing.

Whether you’re a team trying to set smarter marketing goals, a consultant trying to set your client in the right direction, or a one-person team hustling it out, Venngage for Marketers helps you get things done.

As mentioned above, the scope of your marketing plan varies depending on its purpose or the type of organization it’s for.

For example, you could create a marketing plan that provides an overview of a company’s entire marketing strategy or simply focus on a specific channel like SEO, social media marketing, content marketing and more, like in this example:

A typical outline of a marketing plan includes:

• Executive summary
• Goals and objectives
• User personas
• Competitor analysis/SWOT analysis
• Baseline metrics
• Marketing strategy
• Tracking guidelines

Below you will see in details how to write each section as well as some examples of how you can design each section in a marketing plan.

Let’s look at how to create a successful marketing plan (click to jump ahead):

• Write a simple executive summary
• Set metric-driven marketing goals
• Outline your user personas
• Research all of your competitors
• Set accurate key baselines & metrics
• Create an actionable marketing strategy
• Set tracking or reporting guidelines

1. Write a simple executive summary

Starting your marketing plan off on the right foot is important. You want to pull people into your amazing plan for marketing domination. Not bore them to tears.

One of the best ways to get people excited to read your marketing plan is with a well-written executive summary. An executive summary introduces readers to your company goals, marketing triumphs, future plans, and other important contextual facts.

Basically, you can use the Executive Summary as a primer for the rest of your marketing plan.

Include things like:

• Simple marketing goals
• High-level metrics
• Important company milestones
• Facts about your brand
• Employee anecdotes
• Future goals & plans

Try to keep your executive summary rather brief and to the point. You aren’t writing a novel, so try to keep it under three to four paragraphs.

Take a look at the executive summary in the marketing plan example below:

The executive summary is only two paragraphs long — short but effective.

The executive summary tells readers about the company’s growth, and how they are about to overtake one of their competitors. But there’s no mention of specific metrics or figures. That will be highlighted in the next section of the marketing plan.

An effective executive summary should have enough information to pique the reader’s interest, but not bog them down with specifics yet. That’s what the rest of your marketing plan is for!

The executive summary also sets the tone for your marketing plan. Think about what tone will fit your brand ? Friendly and humorous? Professional and reliable? Inspiring and visionary?

2. Set metric-driven marketing goals

After you perfect your executive summary, it’s time to outline your marketing goals.

(If you’ve never set data-driven goals like this before, it would be worth reading this growth strategy guide ).

This is one of the most important parts of the entire marketing plan, so be sure to take your time and be as clear as possible. Moreover, optimizing your marketing funnel is key. Employing effective funnel software can simplify operations and provide valuable customer insights. It facilitates lead tracking, conversion rate analysis, and efficient marketing optimization .

As a rule of thumb, be as specific as possible. The folks over at  VoyMedia  advise that you should set goals that impact website traffic, conversions, and customer success — and to use real numbers.

Avoid outlining vague goals like:

• Get more Twitter followers
• Write more articles
• Create more YouTube videos (like educational or Explainer videos )
• Increase retention rate
• Decrease bounce rate

Instead, identify  key performance metrics  (KPI) you want to impact and the percentage you want to increase them by.

Take a look at the goals page in the marketing plan example below:

They not only identify a specific metric in each of their goals, but they also set a timeline for when they will be increased.

The same vague goals listed earlier become much clearer when specific numbers and timelines are applied to them:

• Get 100 new Twitter followers per month
• Write 5 more articles per week
• Create 10 YouTube videos each year
• Increase retention rate by 15% by 2020
• Decrease bounce rate by 5% by Q1
• Create an online course  and get 1,000 new leads
• Focus more on local SEO strategies
• Conduct a monthly social media report to track progress

You can dive even deeper into your marketing goals if you want (generally, the more specific, the better). Here’s a marketing plan example that shows how to outline your growth goals:

3. Outline your user personas

Now, this may not seem like the most important part of your marketing plan, but I think it holds a ton of value.

Outlining your user personas is an important part of a marketing plan that should not be overlooked.

You should be asking not just how you can get the most visitors to your business, but how you can get the right visitors.

Who are your ideal customers? What are their goals? What are their biggest problems? How does your business solve customer problems?

Answering these questions will take lots of research, but it’s essential information to get.

Some ways to conduct user research are:

• Interviewing your users (either in person or on the phone)
• Conducting focus groups
• Researching other businesses in the same industry
• Surveying your audience

Then, you will need to compile your user data into a user persona  guide.

Take a look at how detailed this user persona template is below:

Taking the time to identify specific demographic traits, habits and goals will make it easier for you to cater your marketing plan to them.

Here’s how you can create a user persona guide:

The first thing you should add is a profile picture or icon for each user persona. It can help to put a face to your personas, so they seem more real.

Next, list demographic information like:

• Identifiers
• Activities/Hobbies

The user persona example above uses sliding scales to identify personality traits like introversion vs. extroversion and thinking vs. feeling. Identifying what type of personality your target users tend to have an influence on the messaging you use in your marketing content.

Meanwhile, this user persona guide identifies specific challenges the user faces each day:

But if you don’t want to go into such precise detail, you can stick to basic information, like in this marketing plan example:

Most businesses will have a few different types of target users. That’s why it’s pertinent to identify and create several different user personas . That way, you can better segment your marketing campaigns and set separate goals, if necessary.

Here’s a marketing plan example with a segmented user persona guide:

The important thing is for your team or client to have a clear picture of who their target user is and how they can appeal to their specific problems.

Start creating robust user personas using Venngage’s user persona guide .

4. Conduct an extensive competitor analysis

Next, on the marketing plan checklist, we have the competitor research section. This section will help you identify who your competitors are, what they’re doing, and how you could carve yourself a place alongside them in your niche — and ideally, surpass them. It’s something you can learn to do with rank tracking software .

Competitor research is also incredibly important if you are starting a blog .

Typically, your competitor research should include:

• Who their marketing team is
• Who their leadership team is
• What their marketing strategy and strategic marketing plan are (this will probably revolve some reverse-engineering)
• What their sales strategy is (same deal)
• Social Media strategy (are they using discounting strategies such as coupon marketing to get conversions)
• Their market cap/financials
• Their yearly growth (you will probably need to use a marketing tool like Ahrefs to do this)
• The number of customers they have & their user personas

Also, take as deep a dive as you can into the strategies they use across their:

• Blog/Content marketing
• Social media marketing
• SEO Marketing
• Video marketing
• And any other marketing tactics they use

Research their strengths and weaknesses in all parts of their company, and you will find some great opportunities. Bookmark has a great guide to different marketing strategies for small businesses  if you need some more information there.

You can use this simple SWOT analysis worksheet to quickly work through all parts of their strategy as well:

Click the template above to create a SWOT chart . Customize the template to your liking — no design know-how needed.

Since you have already done all the research beforehand, adding this information to your marketing plan shouldn’t be that hard.

In this marketing plan example, some high-level research is outlined for 3 competing brands:

But you could take a deeper dive into different facets of your competitors’ strategies. This marketing plan example analyses a competitor’s content marketing strategy:

It can also be helpful to divide your competitors into Primary and Secondary groups. For example, Apple’s primary competitor may be Dell for computers, but its secondary competitor could be a company that makes tablets.

Your most dangerous competitors may not even be in the same industry as you. Like the CEO of Netflix said, “Sleep is our competition.”

5. Set accurate key baselines & metrics

It’s pretty hard to plan for the future if you don’t know where your business stands right now.

Before we do anything at Venngage, we find the baselines so we can compare future results to something. We do it so much it’s almost like second nature now!

Setting baselines will allow you to more accurately track your progress. You will also be able to better analyze what worked and what didn’t work, so you can build a stronger strategy. It will definitely help them clearly understand your goals and strategy as well.

Here’s a marketing plan example where the baselines are visualized:

Another way to include baselines in your plan is with a simple chart, like in the marketing plan example below:

Because data can be intimidating to a lot of people, visualizing your data using charts and infographics will help demystify the information.

6. Create an actionable marketing strategy

After pulling all the contextual information and relevant metrics into your marketing plan, it’s time to break down your marketing strategy.

Once again, it’s easier to communicate your information to your team or clients using visuals .

Mind maps are an effective way to show how a strategy with many moving parts ties together. For example, this mind map shows how the four main components of a marketing strategy interact together:

You can also use a flow chart to map out your strategy by objectives:

However you choose to visualize your strategy, your team should know exactly what they need to do. This is not the time to keep your cards close to your chest.

Your strategy section may need to take up a few pages to explain, like in the marketing plan example below:

With all of this information, even someone from the development team will understand what the marketing team is working on.

This minimalistic marketing plan example uses color blocks to make the different parts of the strategy easy to scan:

Breaking your strategy down into tasks will make it easier to tackle.

Another important way to visualize your marketing strategy is to create a project roadmap. A project roadmap visualizes the timeline of your product with individual tasks. Our roadmap maker can help you with this.

For example, this project roadmap shows how tasks on both the marketing and web design side run parallel to each other:

A simple timeline can also be used in your marketing plan:

Or a mind map, if you want to include a ton of information in a more organized way:

Even a simple “Next, Now, Later” chart can help visualize your strategy:

7. Set tracking or reporting guidelines

Close your marketing plan with a brief explanation of how you plan to track or measure your results. This will save you a lot of frustration down the line by standardizing how you track results across your team.

Like the other sections of your marketing plan, you can choose how in-depth you want to go. But there need to be some clear guidelines on how to measure the progress and results of your marketing plan.

At the bare minimum, your results tracking guidelines should specify:

• What you plan to track
• How you plan to track results
• How often you plan to measure

But you can more add tracking guidelines to your marketing plan if you see the need to. You may also want to include a template that your team or client can follow,  for  client reporting ,  ensure that the right metrics are being tracked.

The marketing plan example below dedicates a whole page to tracking criteria:

Use a task tracker to track tasks and marketing results, and a checklist maker to note down tasks, important life events, or tracking your daily life.

Similarly, the marketing plan example below talks about tracking content marketing instead:

Marketing plan vs. marketing strategy

Although often used interchangeably, the terms “marketing plan” and “marketing strategy” do have some differences.

Simply speaking, a marketing strategy presents what the business will do in order to reach a certain goal. A marketing plan outlines the specific daily, weekly, monthly or yearly activities that the marketing strategy calls for. As a business, you can create a marketing proposal for the marketing strategies defined in your company’s marketing plan. There are various marketing proposal examples that you can look at to help with this.

A company’s extended marketing strategy can be like this:

Notice how it’s more general and doesn’t include the actual activities required to complete each strategy or the timeframe those marketing activities will take place. That kind of information is included in a marketing plan, like this marketing plan template which talks about the content strategy in detail:

Marketing plan v.s business plan

While both marketing plans and business plans are crucial documents for businesses, they serve distinct purposes and have different scopes. Here’s a breakdown of the key differences:

Business plan is a comprehensive document that outlines all aspects of your business, including:

• Mission and vision
• Products or services
• Target market
• Competition
• Management team
• Financial projections
• Marketing strategy (including a marketing plan)
• Operations plan

Marketing plan on the other hand, dives deep into the specific strategies and tactics related to your marketing efforts. It expands on the marketing section of a business plan by detailing:

• Specific marketing goals (e.g., brand awareness, lead generation, sales)
• Target audience analysis (detailed understanding of their needs and behaviors)
• Product:  Features, benefits, positioning
• Price:  Pricing strategy, discounts
• Place:  Distribution channels (online, offline)
• Promotion:  Advertising, social media, content marketing, public relations
• Budget allocation for different marketing activities
• Metrics and measurement to track progress and success

In short, business plans paint the entire business picture, while marketing plans zoom in on the specific strategies used to reach your target audience and achieve marketing goals.

Types of marketing plans that can transform your business strategy

Let’s take a look at several types of marketing plans you can create, along with specific examples for each.

1. General marketing strategic plan / Annual marketing plan

This is a good example of a marketing plan that covers the overarching annual marketing strategy for a company:

Another good example would be this Starbucks marketing plan:

This one-page marketing plan example from coffee chain Starbucks has everything at a glance. The bold headers and subheadings make it easier to segment the sections so readers can focus on the area most relevant to them.

What we like about this example is how much it covers. From the ideal buyer persona to actional activities, as well as positioning and metrics, this marketing plan has it all.

Another marketing plan example that caught our eye is this one from Cengage. Although a bit text-heavy and traditional, it explains the various sections well. The clean layout makes this plan easy to read and absorb.

The last marketing plan example we would like to feature in this section is this one from Lush cosmetics.

It is a long one but it’s also very detailed. The plan outlines numerous areas, including the company mission, SWOT analysis , brand positioning, packaging, geographical criteria, and much more.

2. Content marketing plan

A content marketing plan highlights different strategies , campaigns or tactics you can use for your content to help your business reach its goals.

This one-page marketing plan example from Contently outlines a content strategy and workflow using simple colors and blocks. The bullet points detail more information but this plan can easily be understood at a glance, which makes it so effective.

For a more detailed content marketing plan example, take a look at this template which features an editorial calendar you can share with the whole team:

3. SEO marketing plan

Your SEO marketing plan highlights what you plan to do for your SEO marketing strategy . This could include tactics for website on-page optimization , off-page optimization using AI SEO , and link building using an SEO PowerSuite backlink API for quick backlink profile checks.

This SEO marketing plan example discusses in detail the target audience of the business and the SEO plan laid out in different stages:

4. Social media marketing plan

Your social media marketing plan presents what you’ll do to reach your marketing goal through social media. This could include tactics specific to each social media channel that you own, recommendations on developing a new channel, specific campaigns you want to run, and so on, like how B2B channels use Linkedin to generate leads with automation tools and expand their customer base; or like making use of Twitter walls that could display live Twitter feeds from Twitter in real-time on digital screens.

For B2C brands, you can target Facebook and Instagram. Gain Instagram likes to build trust for your brand’s profile and post engaging content on both platforms

Edit this social media marketing plan example easily with Venngage’s drag-and-drop editor:

5. Demand generation marketing plan

This could cover your paid marketing strategy (which can include search ads, paid social media ads, traditional advertisements, etc.), email marketing strategy and more. Here’s an example:

1. Free marketing plan template

Here’s a free nonprofit marketing plan example that is ideal for organizations with a comprehensive vision to share. It’s a simple plan that is incredibly effective. Not only does the plan outline the core values of the company, it also shares the ideal buyer persona.

Note how the branding is consistent throughout this example so there is no doubt which company is presenting this plan. The content plan is an added incentive for anyone viewing the document to go ahead and give the team the green light.

2. Pastel social media marketing campaign template

Two-page marketing plan samples aren’t very common, but this free template proves how effective they are. There’s a dedicated section for business goals as well as for project planning .

The milestones for the marketing campaign are clearly laid out, which is a great way to show how organized this business strategy is.

3. Small business marketing strategy template

This marketing plan template is perfect for small businesses who set out to develop an overarching marketing strategy for the whole year:

Notice how this aligns pretty well with the marketing plan outline we discussed in previous sections.

In terms of specific tactics for the company’s marketing strategy, the template only discusses SEO strategy, but you can certainly expand on that section to discuss any other strategies — such as link building , that you would like to build out a complete marketing plan for.

4. Orange simple marketing proposal template

Marketing plans, like the sample below, are a great way to highlight what your business strategy and the proposal you wan to put forward to win potential customers.

5. One-page marketing fact sheet template

This one-page marketing plan example is great for showcasing marketing efforts in a persuasive presentation or to print out for an in-person meeting.

Note how the fact sheet breaks down the marketing budget as well as the key metrics for the organization. You can win over clients and partners with a plan like this.

6. Light company business fact sheet template

This one-page sample marketing plan clearly outlines the marketing objectives for the organization. It’s a simple but effective way to share a large amount of information in a short amount of time.

What really works with this example is that includes a mission statement, key contact information alongside all the key metrics.

7. Marketing media press kit template

This press kit marketing plan template is bright and unmistakable as belonging to the Cloud Nine marketing agency . The way the brand colors are used also helps diversify the layouts for each page, making the plan easier to read.

We like the way the marketing department has outlined the important facts about the organization. The bold and large numbers draw the eye and look impressive.

8. Professional marketing proposal template

Start your marketing campaign on a promising note with this marketing plan template. It’s short, sharp and to the point. The table of contents sets out the agenda, and there’s a page for the company overview and mission statement.

9. Social media marketing proposal template

A complete marketing plan example, like the one below, not only breaks down the business goals to be achieved but a whole lot more. Note how the terms and conditions and payment schedule are included, which makes this one of the most comprehensive marketing plans on our list.

What should marketing plans include?

Marketing plans should include:

• A detailed analysis of the target market and customer segments.
• Clear and achievable marketing objectives and goals.
• Strategies and tactics for product promotion and distribution.
• Budget allocation for various marketing activities.
• Timelines and milestones for the implementation of marketing strategies.
• Evaluation metrics and methods for tracking the success of the marketing plan.

What is an executive summary in a marketing plan and what is its main goal?

An executive summary in a marketing plan is a brief overview of the entire document, summarizing the key points, goals, and strategies. Its main goal is to provide readers with a quick understanding of the plan’s purpose and to entice them to read further.

What are the results when a marketing plan is effective?

When a marketing plan is effective, businesses can experience increased brand visibility, higher customer engagement, improved sales and revenue, and strengthened customer loyalty.

What is the first section of a marketing plan?

The first section of a marketing plan is typically the “Executive Summary,” which provides a concise overview of the entire plan, including the business’s goals and the strategies to achieve them.

Now that you have the basics for designing your own marketing plan, it’s time to get started:

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What Is a Business Plan?

Understanding business plans, how to write a business plan, common elements of a business plan, how often should a business plan be updated, the bottom line, business plan: what it is, what's included, and how to write one.

Adam Hayes, Ph.D., CFA, is a financial writer with 15+ years Wall Street experience as a derivatives trader. Besides his extensive derivative trading expertise, Adam is an expert in economics and behavioral finance. Adam received his master's in economics from The New School for Social Research and his Ph.D. from the University of Wisconsin-Madison in sociology. He is a CFA charterholder as well as holding FINRA Series 7, 55 & 63 licenses. He currently researches and teaches economic sociology and the social studies of finance at the Hebrew University in Jerusalem.

A business plan is a document that details a company's goals and how it intends to achieve them. Business plans can be of benefit to both startups and well-established companies. For startups, a business plan can be essential for winning over potential lenders and investors. Established businesses can find one useful for staying on track and not losing sight of their goals. This article explains what an effective business plan needs to include and how to write one.

Key Takeaways

• A business plan is a document describing a company's business activities and how it plans to achieve its goals.
• Startup companies use business plans to get off the ground and attract outside investors.
• For established companies, a business plan can help keep the executive team focused on and working toward the company's short- and long-term objectives.
• There is no single format that a business plan must follow, but there are certain key elements that most companies will want to include.

Investopedia / Ryan Oakley

Any new business should have a business plan in place prior to beginning operations. In fact, banks and venture capital firms often want to see a business plan before they'll consider making a loan or providing capital to new businesses.

Even if a business isn't looking to raise additional money, a business plan can help it focus on its goals. A 2017 Harvard Business Review article reported that, "Entrepreneurs who write formal plans are 16% more likely to achieve viability than the otherwise identical nonplanning entrepreneurs."

Ideally, a business plan should be reviewed and updated periodically to reflect any goals that have been achieved or that may have changed. An established business that has decided to move in a new direction might create an entirely new business plan for itself.

There are numerous benefits to creating (and sticking to) a well-conceived business plan. These include being able to think through ideas before investing too much money in them and highlighting any potential obstacles to success. A company might also share its business plan with trusted outsiders to get their objective feedback. In addition, a business plan can help keep a company's executive team on the same page about strategic action items and priorities.

Business plans, even among competitors in the same industry, are rarely identical. However, they often have some of the same basic elements, as we describe below.

While it's a good idea to provide as much detail as necessary, it's also important that a business plan be concise enough to hold a reader's attention to the end.

While there are any number of templates that you can use to write a business plan, it's best to try to avoid producing a generic-looking one. Let your plan reflect the unique personality of your business.

Many business plans use some combination of the sections below, with varying levels of detail, depending on the company.

The length of a business plan can vary greatly from business to business. Regardless, it's best to fit the basic information into a 15- to 25-page document. Other crucial elements that take up a lot of space—such as applications for patents—can be referenced in the main document and attached as appendices.

These are some of the most common elements in many business plans:

• Executive summary: This section introduces the company and includes its mission statement along with relevant information about the company's leadership, employees, operations, and locations.
• Products and services: Here, the company should describe the products and services it offers or plans to introduce. That might include details on pricing, product lifespan, and unique benefits to the consumer. Other factors that could go into this section include production and manufacturing processes, any relevant patents the company may have, as well as proprietary technology . Information about research and development (R&D) can also be included here.
• Market analysis: A company needs to have a good handle on the current state of its industry and the existing competition. This section should explain where the company fits in, what types of customers it plans to target, and how easy or difficult it may be to take market share from incumbents.
• Marketing strategy: This section can describe how the company plans to attract and keep customers, including any anticipated advertising and marketing campaigns. It should also describe the distribution channel or channels it will use to get its products or services to consumers.
• Financial plans and projections: Established businesses can include financial statements, balance sheets, and other relevant financial information. New businesses can provide financial targets and estimates for the first few years. Your plan might also include any funding requests you're making.

The best business plans aren't generic ones created from easily accessed templates. A company should aim to entice readers with a plan that demonstrates its uniqueness and potential for success.

2 Types of Business Plans

Business plans can take many forms, but they are sometimes divided into two basic categories: traditional and lean startup. According to the U.S. Small Business Administration (SBA) , the traditional business plan is the more common of the two.

• Traditional business plans : These plans tend to be much longer than lean startup plans and contain considerably more detail. As a result they require more work on the part of the business, but they can also be more persuasive (and reassuring) to potential investors.
• Lean startup business plans : These use an abbreviated structure that highlights key elements. These business plans are short—as short as one page—and provide only the most basic detail. If a company wants to use this kind of plan, it should be prepared to provide more detail if an investor or a lender requests it.

Why Do Business Plans Fail?

A business plan is not a surefire recipe for success. The plan may have been unrealistic in its assumptions and projections to begin with. Markets and the overall economy might change in ways that couldn't have been foreseen. A competitor might introduce a revolutionary new product or service. All of this calls for building some flexibility into your plan, so you can pivot to a new course if needed.

How frequently a business plan needs to be revised will depend on the nature of the business. A well-established business might want to review its plan once a year and make changes if necessary. A new or fast-growing business in a fiercely competitive market might want to revise it more often, such as quarterly.

What Does a Lean Startup Business Plan Include?

The lean startup business plan is an option when a company prefers to give a quick explanation of its business. For example, a brand-new company may feel that it doesn't have a lot of information to provide yet.

Sections can include: a value proposition ; the company's major activities and advantages; resources such as staff, intellectual property, and capital; a list of partnerships; customer segments; and revenue sources.

A business plan can be useful to companies of all kinds. But as a company grows and the world around it changes, so too should its business plan. So don't think of your business plan as carved in granite but as a living document designed to evolve with your business.

Harvard Business Review. " Research: Writing a Business Plan Makes Your Startup More Likely to Succeed ."

U.S. Small Business Administration. " Write Your Business Plan ."

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• What Is a Marketing Plan? Types and How to Write One 5 of 25
• Business Development: Definition, Strategies, Steps & Skills 6 of 25
• Business Plan: What It Is, What's Included, and How to Write One 7 of 25
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How to create a winning marketing plan, with 3 examples from world-class teams

A marketing plan helps leaders clearly visualize marketing strategies across channels, so they can ensure every campaign drives pipeline and revenue. In this article you’ll learn eight steps to create a winning marketing plan that brings business-critical goals to life, with examples from word-class teams.

To be successful as a marketer, you have to deliver the pipeline and the revenue.”

In other words—they need a well-crafted marketing plan.

Level up your marketing plan to drive revenue in 2024

Learn how to create the right marketing plan to hit your revenue targets in 2024. Hear best practices from marketing experts, including how to confidently set and hit business goals, socialize marketing plans, and move faster with clearer resourcing.

7 steps to build a comprehensive marketing plan

How do you build the right marketing plan to hit your revenue goals? Follow these eight steps for success:

1. Define your plan

First you need to define each specific component of your plan to ensure stakeholders are aligned on goals, deliverables, resources, and more. Ironing out these details early on ensures your plan supports the right business objectives, and that you have sufficient resources and time to get the job done. 

Get started by asking yourself the following questions: 

What resources do I need? 

What is the vision?

What is the value?

What is the goal?

Who is my audience?

What are my channels?

What is the timeline?

For example, imagine you’re creating an annual marketing plan to improve customer adoption and retention in the next fiscal year. Here’s how you could go through the questions above to ensure you’re ready to move forward with your plan: 

I will need support from the content team, web team, and email team to create targeted content for existing customers. One person on each team will need to be dedicated full-time to this initiative. To achieve this, the marketing team will need an additional $100K in budget and one new headcount. 

What is the vision?  

To create a positive experience for existing customers, address new customer needs, and encourage them to upgrade. We’ll do this by serving them how-to content, new feature updates, information about deals and pricing, and troubleshooting guides. 

According to the Sales Benchmark Index (SBI) , CEOs and go-to-market leaders report that more than 60% of their net-new revenue will come from existing customers in 2023. By retaining and building on the customers we have, we can maintain revenue growth over time. 

To decrease the customer churn rate from 30% to 10%, and increase upgrades from 20% to 30% in the next fiscal year. 

All existing customers. 

The main channel will be email. Supporting marketing channels include the website, blog, YouTube, and social media. 

The first half of the next fiscal year. 

One of the most important things to do as you create your marketing strategy is to identify your target audience . As with all marketing, you need to know who you’re marketing to. If you’re having a hard time determining who exactly your target audience is, try the bullseye targeting framework . The bullseye makes it easy for you to determine who your target audience is by industry, geography, company size, psychographics, demographics, and more.

2. Identify key metrics for success 

Now it’s time to define what key marketing metrics you’ll use to measure success. Your key metrics will help you measure and track the performance of your marketing activities. They’ll also help you understand how your efforts tie back to larger business goals. 

Once you establish key metrics, use a goal-setting framework—like objectives and key results (OKRs) or SMART goals —to fully flush out your marketing objectives. This ensures your targets are as specific as possible, with no ambiguity about what should be accomplished by when. 

Example: If a goal of your marketing plan is to increase email subscriptions and you follow the SMART goal framework (ensuring your objective is specific, measurable, achievable, realistic, and time-bound) your goal might look like this: Increase email subscription rate from 10% to 20% in H1 . 

3. Research your competition 

It’s easy to get caught up in your company’s world, but there’s a lot of value in understanding your competitors . Knowing how they market themselves will help you find opportunities to make your company stand out and capture more market share.

Make sure you’re not duplicating your competitors’ efforts. If you discover a competitor has already executed your idea, then it might be time to go back to the drawing board and brainstorm new ways to differentiate yourself.  By looking at your competitors, you might be surprised at the type of inspiration and opportunities you’ll find.

To stay ahead of market trends, conduct a SWOT analysis for your marketing plan. A SWOT analysis helps you improve your plan by identifying strengths, weaknesses, opportunities, and threats. 

Example: If your competitor launches a social media campaign identical to what you had planned, go back to the drawing board and see how you can build off their campaign. Ask yourself: How can we differentiate our campaign while still getting our message across? What are the weaknesses of their campaign that we can capitalize on? What angles did they not approach?

4. Integrate your marketing efforts

Here’s where the fun comes in. Let’s dive into the different components that go into building a successful marketing plan. You’ll want to make sure your marketing plan includes multiple supporting activities that all add up into a powerful marketing machine. Some marketing plan components include: 

Lead generation

Social media

Product marketing

Public relations

Analyst relations

Customer marketing

Search engine optimization (SEO)

Conversational marketing

Knowing where your consumer base spends the most time is significant for nailing this step. You need to have a solid understanding of your target audience before integrating your marketing efforts. 

Example: If your target audience is executives that spend a lot of time on LinkedIn, focus your social media strategy around placing branded content on LinkedIn. 

5. Differentiate with creative content

Forty-nine percent of marketers say visual images are hugely important to their content strategy. In other words, a clear brand and creative strategy is an essential component to every marketing plan. As you craft your own creative strategy, here are some tips to keep in mind: 

Speak to your audience: When defining your creative strategy, think about your audience—what you want them to feel, think, and do when they see your marketing. Will your audience find your creative work relevant? If your audience can’t relate to your creative work, they won’t feel connected to the story you’re trying to tell. 

Think outside the box: Find innovative ways to engage your audience, whether through video, animations, or interactive graphics. Know what screens your creative work will live on, whether desktop, mobile, or tablet, and make sure they display beautifully and load quickly across every type of device. 

Tie everything back to CTAs: It’s easy to get caught up in the creative process, so it’s important to never lose sight of your ultimate goal: Get your audience to take action. Always find the best way to display strong Calls to Action (CTAs) in your creative work. We live in a visual world—make sure your creative content counts.

Streamline creative production:   Once you’ve established a strong creative strategy, the next step is to bring your strategy to life in the production stage. It’s vital to set up a strong framework for your creative production process to eliminate any unnecessary back and forth and potential bottlenecks. Consider establishing creative request forms , streamlining feedback and approval processes, and taking advantage of integrations that might make your designers’ lives easier.

Example: If your brand is fun and approachable, make sure that shows in your creative efforts. Create designs and CTAs that spark joy, offer entertainment, and alleviate the pressure in choosing a partner.

6. Operationalize your marketing plan

Turn your plan into action by making goals, deliverables, and timelines clear for every stakeholder—so teams stay accountable for getting work done. The best way to do this is by centralizing all the details of your marketing plan in one platform , so teams can access the information they need and connect campaign work back to company goals.  

With the right work management tool , you can: 

Set goals for every marketing activity, and connect campaign work to overarching marketing and business objectives so teams focus on revenue-driving projects. 

Centralize deliverables for your entire marketing plan in one project or portfolio .

Mark major milestones and visualize your plan as a timeline, Gantt chart, calendar, list, or Kanban board—without doing any extra work. 

Quickly loop in stakeholders with status updates so they’re always up to date on progress. This is extremely important if you have a global team to ensure efforts aren’t being duplicated. 

Use automations to seamlessly hand off work between teams, streamlining processes like content creation and reviews. 

Create dashboards to report on work and make sure projects are properly staffed , so campaigns stay on track. 

With everything housed in one spot, you can easily visualize the status of your entire marketing plan and keep work on track. Building an effective marketing plan is one thing, but how you operationalize it can be your secret to standout marketing.

Example: If your strategy focuses on increasing page views, connect all campaign work to an overarching OKR—like “we will double page views as measured by the amount of organic traffic on our blog.” By making that goal visible to all stakeholders, you help teams prioritize the right work. 

See marketing planning in action

With Asana, marketing teams can connect work, standardize processes, and automate workflows—all in one place.

7. Measure performance

Nearly three in four CMOs use revenue growth to measure success, so it’s no surprise that measuring performance is necessary. You established your key metrics in step two, and now it’s time to track and report on them in step eight.

Periodically measure your marketing efforts to find areas of improvement so you can optimize in real-time. There are always lessons to be learned when looking at data. You can discover trends, detect which marketing initiatives performed well, and course-correct what isn’t performing well. And when your plan is complete, you can apply these learnings to your next initiative for improved results. 

Example: Say you discover that long-form content is consistently bringing in 400% more page views than short-form content. As a result, you’ll want to focus on producing more long-form content in your next marketing plan.

Marketing plan examples from world-class teams

The best brands in the world bring their marketing plans to life every day. If you’re looking for inspiration, check out these examples from successful marketing teams.

Autodesk grows site traffic 30% three years in a row

When the Autodesk team launched Redshift, it was initially a small business blog. The editorial team executed a successful marketing plan to expand it into a premier owned-media site, making it a destination for stories and videos about the future of making. 

The team scaled content production to support seven additional languages. By standardizing their content production workflow and centralizing all content conversations in one place, the editorial team now publishes 2X more content monthly. Read the case study to learn more about how Autodesk runs a well-oiled content machine.

Sony Music boosts creative production capacity by 4X

In recent years the music industry has gone through a pivotal transition—shifting from album sales to a streaming business model. For marketing and creative teams at Sony Music, that meant adopting an “always on” campaign plan. 

The team successfully executed this campaign plan by centralizing creative production and approvals in one project. By standardizing processes, the team reduced campaign production time by 75%. Read the case study to learn more about how Sony Music successfully scaled their creative production process.

Trinny London perfects new customer acquisition 

In consumer industries, social media is crucial for building a community of people who feel an affinity with the brand—and Trinny London is no exception. As such, it was imperative that Trinny London’s ad spend was targeted to the correct audience. Using a work management tool, Trinny London was able to nail the process of creating, testing, and implementing ads on multiple social channels.

With the help of a centralized tool, Trinny London improved its ad spend and drove more likes and subscriptions on its YouTube page. Read the case study to learn more about how Trinny London capitalized on paid advertising and social media. 

Turn your marketing plan into marketing success 

A great marketing plan promotes clarity and accountability across teams—so every stakeholder knows what they’re responsible for, by when. Reading this article is the first step to achieving better team alignment, so you can ensure every marketing campaign contributes to your company’s bottom line. 

Use a free marketing plan template to get started

Once you’ve created your marketing strategy and are ready to operationalize your marketing plan, get started with one of our marketing templates . 

Our marketing templates can help you manage and track every aspect of your marketing plan, from creative requests to approval workflows. Centralize your entire marketing plan in one place, customize the roadmap, assign tasks, and build a timeline or calendar. 

Once you’ve operationalized your entire marketing plan with one of our templates, share it with your stakeholders so everyone can work together in the same tool. Your entire team will feel connected to the marketing plan, know what to prioritize, and see how their work contributes to your project objectives . Choose the best marketing template for your team:

Marketing project plan template

Marketing campaign plan template

Product marketing launch template

Editorial calendar template

Agency collaboration template

Creative requests template

Event planning template

GTM strategy template

Still have questions? We have answers. 

What is a marketing plan.

A marketing plan is a detailed roadmap that outlines the different strategies your team will use to achieve organizational objectives. Rather than focusing solely on the end goal, a marketing plan maps every step you need to reach your destination—whether that’s driving pipeline for sales, nurturing your existing customer base, or something in-between. 

As a marketing leader, you know there’s never a shortage of great campaign and project ideas. A marketing plan gives you a framework to effectively prioritize work that aligns to overarching business goals—and then get that work done. Some elements of marketing plans include:

Current business plan

Mission statement  

Business goals

Target customers  

Competitive analysis 

Current marketing mix

Key performance indicators (KPIs)

Marketing budget  

What is the purpose of a marketing plan?

The purpose of a marketing plan is to grow your company’s consumer base and strengthen your brand, while aligning with your organization’s mission and vision . The plan should analyze the competitive landscape and industry trends, offer actionable insights to help you gain a competitive advantage, and document each step of your strategy—so you can see how your campaigns work together to drive overarching business goals. 

What is the difference between a marketing plan and a marketing strategy? 

A marketing plan contains many marketing strategies across different channels. In that way, marketing strategies contribute to your overall marketing plan, working together to reach your company’s overarching business goals.

For example, imagine you’re about to launch a new software product and the goal of your marketing plan is to drive downloads. Your marketing plan could include marketing strategies like creating top-of-funnel blog content and launching a social media campaign. 

What are different types of marketing plans? 

Depending on what you’re trying to accomplish, what your timeline is, or which facet of marketing you’re driving, you’ll need to create a different type of marketing plan. Some different types of marketing plans include, but aren’t limited to:

General marketing plan: A general marketing plan is typically an annual or quarterly marketing plan that details the overarching marketing strategies for the period. This type of marketing plan outlines marketing goals, the company’s mission, buyer personas, unique selling propositions, and more. A general marketing plan lays the foundation for other, more specific marketing plans that an organization may employ. 

Product launch marketing plan: A product launch marketing plan is a step-by-step plan for marketing a new product or expanding into a new market. It helps you build awareness and interest by targeting the right audience, with the right messaging, in the right timeframe—so potential customers are ready to buy your new offering right away. Nailing your product launch marketing plan can reinforce your overall brand and fast-track sales. For a step-by-step framework to organize all the moving pieces of a launch, check out our product marketing launch template .

Paid marketing plan: This plan includes all the paid strategies in your marketing plan, like pay-per-click, paid social media advertising, native advertising, and display advertising. It’s especially important to do audience research prior to launching your paid marketing plan to ensure you’re maximizing ROI. Consult with content strategists to ensure your ads align with your buyer personas so you know you’re showing ads to the right people. 

Content marketing plan: A content marketing plan outlines the different content strategies and campaigns you’ll use to promote your product or service. When putting together a content marketing plan, start by identifying your audience. Then use market research tools to get the best insights into what topics your target audience is most interested in.

SEO marketing plan: Your SEO marketing plan should work directly alongside your content marketing plan as you chart content that’s designed to rank in search results. While your content marketing plan should include all types of content, your SEO marketing plan will cover the top-of-funnel content that drives new users to your site. Planning search engine-friendly content is only one step in your SEO marketing plan. You’ll also need to include link-building and technical aspects in order to ensure your site and content are as optimized as possible.

Social media marketing plan: This plan will highlight the marketing strategies you plan to accomplish on social media. Like in any general or digital marketing plan , your social media strategy should identify your ideal customer base and determine how they engage on different social media platforms. From there, you can cater your social media content to your target audience.  

Related resources

Write better AI prompts: A 4-sentence framework

What is content marketing? A complete guide

Smooth product launches are simpler than you think

How Asana uses work management for smoother creative production

What is a Business Plan? Definition, Tips, and Templates

Published: June 07, 2023

In an era where more than 20% of small enterprises fail in their first year, having a clear, defined, and well-thought-out business plan is a crucial first step for setting up a business for long-term success.

Business plans are a required tool for all entrepreneurs, business owners, business acquirers, and even business school students. But … what exactly is a business plan?

In this post, we'll explain what a business plan is, the reasons why you'd need one, identify different types of business plans, and what you should include in yours.

What is a business plan?

A business plan is a documented strategy for a business that highlights its goals and its plans for achieving them. It outlines a company's go-to-market plan, financial projections, market research, business purpose, and mission statement. Key staff who are responsible for achieving the goals may also be included in the business plan along with a timeline.

The business plan is an undeniably critical component to getting any company off the ground. It's key to securing financing, documenting your business model, outlining your financial projections, and turning that nugget of a business idea into a reality.

What is a business plan used for?

The purpose of a business plan is three-fold: It summarizes the organization’s strategy in order to execute it long term, secures financing from investors, and helps forecast future business demands.

Business Plan Template [ Download Now ]

Working on your business plan? Try using our Business Plan Template . Pre-filled with the sections a great business plan needs, the template will give aspiring entrepreneurs a feel for what a business plan is, what should be in it, and how it can be used to establish and grow a business from the ground up.

Purposes of a Business Plan

Chances are, someone drafting a business plan will be doing so for one or more of the following reasons:

1. Securing financing from investors.

Since its contents revolve around how businesses succeed, break even, and turn a profit, a business plan is used as a tool for sourcing capital. This document is an entrepreneur's way of showing potential investors or lenders how their capital will be put to work and how it will help the business thrive.

All banks, investors, and venture capital firms will want to see a business plan before handing over their money, and investors typically expect a 10% ROI or more from the capital they invest in a business.

Therefore, these investors need to know if — and when — they'll be making their money back (and then some). Additionally, they'll want to read about the process and strategy for how the business will reach those financial goals, which is where the context provided by sales, marketing, and operations plans come into play.

2. Documenting a company's strategy and goals.

A business plan should leave no stone unturned.

Business plans can span dozens or even hundreds of pages, affording their drafters the opportunity to explain what a business' goals are and how the business will achieve them.

To show potential investors that they've addressed every question and thought through every possible scenario, entrepreneurs should thoroughly explain their marketing, sales, and operations strategies — from acquiring a physical location for the business to explaining a tactical approach for marketing penetration.

These explanations should ultimately lead to a business' break-even point supported by a sales forecast and financial projections, with the business plan writer being able to speak to the why behind anything outlined in the plan.

Free Business Plan Template

The essential document for starting a business -- custom built for your needs.

• Outline your idea.
• Pitch to investors.
• Secure funding.
• Get to work!

You're all set!

Click this link to access this resource at any time.

Free Business Plan [Template]

Fill out the form to access your free business plan., 3. legitimizing a business idea..

Everyone's got a great idea for a company — until they put pen to paper and realize that it's not exactly feasible.

A business plan is an aspiring entrepreneur's way to prove that a business idea is actually worth pursuing.

As entrepreneurs document their go-to-market process, capital needs, and expected return on investment, entrepreneurs likely come across a few hiccups that will make them second guess their strategies and metrics — and that's exactly what the business plan is for.

It ensures an entrepreneur's ducks are in a row before bringing their business idea to the world and reassures the readers that whoever wrote the plan is serious about the idea, having put hours into thinking of the business idea, fleshing out growth tactics, and calculating financial projections.

4. Getting an A in your business class.

Speaking from personal experience, there's a chance you're here to get business plan ideas for your Business 101 class project.

If that's the case, might we suggest checking out this post on How to Write a Business Plan — providing a section-by-section guide on creating your plan?

What does a business plan need to include?

• Business Plan Subtitle
• Executive Summary
• Company Description
• The Business Opportunity
• Competitive Analysis
• Target Market
• Marketing Plan
• Financial Summary
• Funding Requirements

1. Business Plan Subtitle

Every great business plan starts with a captivating title and subtitle. You’ll want to make it clear that the document is, in fact, a business plan, but the subtitle can help tell the story of your business in just a short sentence.

2. Executive Summary

Although this is the last part of the business plan that you’ll write, it’s the first section (and maybe the only section) that stakeholders will read. The executive summary of a business plan sets the stage for the rest of the document. It includes your company’s mission or vision statement, value proposition, and long-term goals.

3. Company Description

This brief part of your business plan will detail your business name, years in operation, key offerings, and positioning statement. You might even add core values or a short history of the company. The company description’s role in a business plan is to introduce your business to the reader in a compelling and concise way.

4. The Business Opportunity

The business opportunity should convince investors that your organization meets the needs of the market in a way that no other company can. This section explains the specific problem your business solves within the marketplace and how it solves them. It will include your value proposition as well as some high-level information about your target market.

5. Competitive Analysis

Just about every industry has more than one player in the market. Even if your business owns the majority of the market share in your industry or your business concept is the first of its kind, you still have competition. In the competitive analysis section, you’ll take an objective look at the industry landscape to determine where your business fits. A SWOT analysis is an organized way to format this section.

6. Target Market

Who are the core customers of your business and why? The target market portion of your business plan outlines this in detail. The target market should explain the demographics, psychographics, behavioristics, and geographics of the ideal customer.

7. Marketing Plan

Marketing is expansive, and it’ll be tempting to cover every type of marketing possible, but a brief overview of how you’ll market your unique value proposition to your target audience, followed by a tactical plan will suffice.

Think broadly and narrow down from there: Will you focus on a slow-and-steady play where you make an upfront investment in organic customer acquisition? Or will you generate lots of quick customers using a pay-to-play advertising strategy? This kind of information should guide the marketing plan section of your business plan.

8. Financial Summary

Money doesn’t grow on trees and even the most digital, sustainable businesses have expenses. Outlining a financial summary of where your business is currently and where you’d like it to be in the future will substantiate this section. Consider including any monetary information that will give potential investors a glimpse into the financial health of your business. Assets, liabilities, expenses, debt, investments, revenue, and more are all useful adds here.

So, you’ve outlined some great goals, the business opportunity is valid, and the industry is ready for what you have to offer. Who’s responsible for turning all this high-level talk into results? The "team" section of your business plan answers that question by providing an overview of the roles responsible for each goal. Don’t worry if you don’t have every team member on board yet, knowing what roles to hire for is helpful as you seek funding from investors.

10. Funding Requirements

Remember that one of the goals of a business plan is to secure funding from investors, so you’ll need to include funding requirements you’d like them to fulfill. The amount your business needs, for what reasons, and for how long will meet the requirement for this section.

Types of Business Plans

• Startup Business Plan
• Feasibility Business Plan
• Internal Business Plan
• Strategic Business Plan
• Business Acquisition Plan
• Business Repositioning Plan
• Expansion or Growth Business Plan

There’s no one size fits all business plan as there are several types of businesses in the market today. From startups with just one founder to historic household names that need to stay competitive, every type of business needs a business plan that’s tailored to its needs. Below are a few of the most common types of business plans.

For even more examples, check out these sample business plans to help you write your own .

1. Startup Business Plan

As one of the most common types of business plans, a startup business plan is for new business ideas. This plan lays the foundation for the eventual success of a business.

The biggest challenge with the startup business plan is that it’s written completely from scratch. Startup business plans often reference existing industry data. They also explain unique business strategies and go-to-market plans.

Because startup business plans expand on an original idea, the contents will vary by the top priority goals.

For example, say a startup is looking for funding. If capital is a priority, this business plan might focus more on financial projections than marketing or company culture.

2. Feasibility Business Plan

This type of business plan focuses on a single essential aspect of the business — the product or service. It may be part of a startup business plan or a standalone plan for an existing organization. This comprehensive plan may include:

• A detailed product description
• Market analysis
• Technology needs
• Production needs
• Financial sources
• Production operations

According to CBInsights research, 35% of startups fail because of a lack of market need. Another 10% fail because of mistimed products.

Some businesses will complete a feasibility study to explore ideas and narrow product plans to the best choice. They conduct these studies before completing the feasibility business plan. Then the feasibility plan centers on that one product or service.

3. Internal Business Plan

Internal business plans help leaders communicate company goals, strategy, and performance. This helps the business align and work toward objectives more effectively.

Besides the typical elements in a startup business plan, an internal business plan may also include:

• Department-specific budgets
• Target demographic analysis
• Market size and share of voice analysis
• Action plans
• Sustainability plans

Most external-facing business plans focus on raising capital and support for a business. But an internal business plan helps keep the business mission consistent in the face of change.

4. Strategic Business Plan

Strategic business plans focus on long-term objectives for your business. They usually cover the first three to five years of operations. This is different from the typical startup business plan which focuses on the first one to three years. The audience for this plan is also primarily internal stakeholders.

These types of business plans may include:

• Relevant data and analysis
• Assessments of company resources
• Vision and mission statements

It's important to remember that, while many businesses create a strategic plan before launching, some business owners just jump in. So, this business plan can add value by outlining how your business plans to reach specific goals. This type of planning can also help a business anticipate future challenges.

5. Business Acquisition Plan

Investors use business plans to acquire existing businesses, too — not just new businesses.

A business acquisition plan may include costs, schedules, or management requirements. This data will come from an acquisition strategy.

A business plan for an existing company will explain:

• How an acquisition will change its operating model
• What will stay the same under new ownership
• Why things will change or stay the same
• Acquisition planning documentation
• Timelines for acquisition

Additionally, the business plan should speak to the current state of the business and why it's up for sale.

For example, if someone is purchasing a failing business, the business plan should explain why the business is being purchased. It should also include:

• What the new owner will do to turn the business around
• Historic business metrics
• Sales projections after the acquisition
• Justification for those projections

6. Business Repositioning Plan

When a business wants to avoid acquisition, reposition its brand, or try something new, CEOs or owners will develop a business repositioning plan.

This plan will:

• Acknowledge the current state of the company.
• State a vision for the future of the company.
• Explain why the business needs to reposition itself.
• Outline a process for how the company will adjust.

Companies planning for a business reposition often do so — proactively or retroactively — due to a shift in market trends and customer needs.

For example, shoe brand AllBirds plans to refocus its brand on core customers and shift its go-to-market strategy. These decisions are a reaction to lackluster sales following product changes and other missteps.

7. Expansion or Growth Business Plan

When your business is ready to expand, a growth business plan creates a useful structure for reaching specific targets.

For example, a successful business expanding into another location can use a growth business plan. This is because it may also mean the business needs to focus on a new target market or generate more capital.

This type of plan usually covers the next year or two of growth. It often references current sales, revenue, and successes. It may also include:

• SWOT analysis
• Growth opportunity studies
• Financial goals and plans
• Marketing plans
• Capability planning

These types of business plans will vary by business, but they can help businesses quickly rally around new priorities to drive growth.

Getting Started With Your Business Plan

At the end of the day, a business plan is simply an explanation of a business idea and why it will be successful. The more detail and thought you put into it, the more successful your plan — and the business it outlines — will be.

When writing your business plan, you’ll benefit from extensive research, feedback from your team or board of directors, and a solid template to organize your thoughts. If you need one of these, download HubSpot's Free Business Plan Template below to get started.

Editor's note: This post was originally published in August 2020 and has been updated for comprehensiveness.

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What is a Marketing Plan & How To Write One? [Easy Guide]

What is a Marketing Plan?

A marketing plan is a strategic guide that helps businesses map out their advertising and promotional strategies to attract prospective customers and connect with their intended audience. It offers clear and detailed direction on how to achieve business objectives through targeted marketing efforts. 

Marketing Plan vs. Business Plan

Understanding the distinction between a marketing plan and a business plan is crucial for any organization aiming to navigate the complexities of strategic planning and resource allocation.

• Marketing Plan: This is a focused document dedicated to the marketing segment of an organization’s strategy. It meticulously outlines the marketing objectives, strategies, and tactics that will be employed to achieve the desired market presence and customer engagement. 
• Business Plan: A business plan has a broader scope, encompassing every facet of the company’s operations. While it includes marketing, it also delves into finance, operations, human resources, and more, providing a comprehensive overview of the entire business. 

Marketing Strategy vs. Marketing Plan

Differentiating between a marketing strategy and a marketing plan is essential for implementing effective marketing operations within a business. These two elements, while closely related, serve distinct functions in the marketing process.

• Marketing Strategy: This aspect defines the overarching approach and long-term vision for a company’s engagement in the market. Each element of the marketing strategy is designed to align with the company’s top-level goals and contribute to realizing its vision statement. In essence, the marketing strategy answers the “what” and “why” behind a company’s marketing efforts, outlining what the company aims to achieve and why those goals are important.
• Marketing Plan: In contrast, the marketing plan focuses on the “how” of reaching strategic objectives. It is a practical document that outlines specific actions, timelines, and resources required to execute the marketing strategy. It details the campaigns, channels, tools, and tactics that will be used to achieve the strategic goals outlined in the marketing strategy. 

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Types of Marketing Plans

Marketing plans vary depending on their focus, scope, and objectives. Understanding the different types of plans is crucial for businesses aiming to target their marketing efforts and resources effectively. Here are some of the key types:

• Go-to-market/Product Launch: This plan is specifically designed to introduce a new product. It outlines the target audience, market entry strategy, and advertising tactics to be employed.
• Social Media : A social media plan is tailored to the unique dynamics of social media platforms. It details the advertising strategies to be used on these platforms, focusing on engaging with users and leveraging specific features to maximize reach and impact.
• General Marketing Strategic Plan / Annual Marketing Plan: This comprehensive plan covers a company’s overall marketing activities for the entire year. It encompasses various marketing efforts and campaigns, outlining a cohesive strategy that supports the company’s annual goals.
• Content Marketing Plan : Focused on content creation and distribution, this plan outlines the strategies, campaigns, and tactics for using content to achieve business objectives. It details how different types of content (blog posts, videos, infographics) will be used to attract and engage the target audience.
• SEO Marketing Plan: Dedicated to search engine optimization, this plan outlines the strategies and actions to improve a website’s visibility in search engine results pages (SERPs). It focuses on keyword research, content optimization, link building, and other tactics to drive organic traffic to the website.

Benefits of a Marketing Plan

Having a structured plan is invaluable. It acts as a strategic roadmap, guiding businesses toward achieving their goals through well-organized and monitored marketing activities. 

Here are five important benefits of creating a marketing plan:

• Goal Setting: It allows your business to define clear marketing objectives and set measurable targets. This facilitates focused efforts toward lead generation, sales increase, market share expansion, brand awareness, and customer acquisition.
• Strategic Direction: The plan provides a detailed outline of your promotional strategy, helping identify the target audience, their preferences, and the best methods to reach and engage them effectively.
• Competitive Advantage: A plan helps you articulate and leverage your unique selling proposition (USP), ensuring you stand out in the market and secure a competitive edge.
• Consistency and Integration: The plan fosters consistency and integration in marketing efforts, ensuring a unified brand message and customer experience across all marketing channels and touchpoints,
• Long-term Sustainability: A comprehensive plan not only focuses on immediate goals but also lays the groundwork for sustained growth and adaptability to market evolution, customer demands, and emerging trends.

How To Write a Marketing Plan

• Create a mission statement

The foundation of any effective marketing plan begins with a clear and concise mission statement. This crucial step sets the stage for all subsequent planning by articulating the core purpose and direction of your company’s marketing efforts. A mission statement serves as a compass, guiding your marketing strategies and ensuring they align with your organization’s broader goals.

Developing a mission statement is more than just a formality; it’s a strategic exercise that clarifies your marketing vision and sets a purposeful path for your team. With a compelling mission statement in place, you can craft a plan that resonates with your audience and drives your business toward its long-term objectives.

• Set your goals/KPIs

Establishing clear goals and key performance indicators (KPIs) is a pivotal step in crafting a marketing plan that aligns with your company’s value proposition and ensures measurable success. This stage involves setting financial and non-financial objectives to guide your marketing efforts and evaluate their effectiveness.

Marketers who set specific goals are significantly more likely to report success. By defining financial and non-financial objectives, you create a comprehensive framework for guiding your marketing strategies. This dual focus not only drives economic value but also fosters qualitative improvements in your marketing efforts, ensuring a balanced approach to achieving your company’s vision.

• Identify Your Target Market

Pinpointing your target market is a crucial step in any marketing plan. Understanding who your product or service is for and why forms the backbone of your marketing efforts and influences decisions on marketing channels, content creation, and overall outreach strategies.

A key outcome of market research is the development of buyer personas. These semi-fictional representations of your ideal customers are crafted based on real data and insights about your existing clientele. Buyer personas detail your target market’s characteristics, needs, and motivations, offering a detailed profile that guides your marketing strategies.

• Conduct Competitive Analysis

Conducting a competitive analysis is integral to crafting a robust marketing plan. This process involves identifying your main competitors, understanding their strategies, and evaluating how your business can establish a distinctive and superior position in your niche. Through this analysis, you’ll gain insights into the competitive landscape, helping you to leverage your own strengths and identify areas for improvement.

Understanding both the internal and external factors that influence your market positioning is crucial. They include:

• Internal factors: Examine what could impact your competitive advantage, such as your team’s expertise, proprietary technology, or customer service practices.
• External factors: Look beyond your immediate competitive environment to broader market conditions that could affect your position. This includes economic trends, regulatory changes, and technological advancements.
• Economic considerations: Assess how the current economic climate might influence consumer purchasing behavior and, consequently, your market strategy.
• Sociological trends: Understand shifting societal values, lifestyles, and consumer behaviors and how they offer new market opportunities.
• Industry trends: Keep an eye on overarching trends within your industry, including emerging technologies, shifts in consumer preferences, and new regulatory frameworks.
• Set Your Budget

Your marketing budget is the planned amount of money you’ll spend to achieve your marketing goal. Knowing the financial resources you have available for marketing activities allows you to craft a plan that maximizes impact while maintaining fiscal responsibility. This financial foresight prevents overspending and ensures that every dollar spent contributes to achieving your marketing objectives.

This overview should include all sources of funding and any constraints or stipulations attached to them. Having a comprehensive understanding of your financial resources sets the groundwork for all subsequent planning and decision-making.

• Execute your Plan

Execution involves the detailed scheduling of marketing activities, assigning responsibilities to team members, and setting deadlines that align with the marketing plan’s timelines. It’s about bringing the plan to life through a series of coordinated efforts, from launching advertising campaigns to engaging with customers on social media platforms. This phase is where the theoretical aspects of the plan, such as target audience engagement and brand messaging, are put into practice through concrete actions like content creation, digital marketing, and promotional events.

In conclusion, a well-crafted marketing plan is the linchpin of successful marketing efforts, offering a strategic blueprint that guides businesses through the intricate landscape of market engagement and customer interaction. From the initial stages of understanding the marketing plan’s scope and its relationship with the overarching business strategy to the detailed planning and execution of marketing activities, each step is vital in steering an organization toward its desired market position.

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How to Write a Marketing Plan

By Joe Weller | March 28, 2024

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A  marketing plan is a guide for achieving marketing initiatives on a set timeline. It includes analysis of a company's target audience, competitors, and market sector. Teams can build an organized strategy with that information to reach their goals.  

Inside this article you’ll find a detailed, step-by-step guide to writing a marketing plan, with a free, downloadable  marketing starter kit for beginners .

A  marketing plan includes analysis of the target audience, the competitors, and the market so that teams can determine the best strategy for achieving their goals. The plan’s length and detail depend on the company's size and the scope of the marketing project. A marketing plan is useful for all types of marketing, including digital, social media, new product, small business, B2C, and B2B. Follow the steps below to write a comprehensive marketing plan. 

1. Prepare for Success 

Before you begin writing your marketing plan, set yourself up for success by conducting thorough market research and assembling a team with diverse skills in marketing strategy, content creation, digital marketing, and data analysis. Be sure to consult all your team members as you progress through these steps. It might also be helpful to assign leaders to complete different sections of the plan, depending on their areas of expertise. For example, you might assign the market analysis section to a team member with strong analytical skills and experience in data analysis.  

2. Use a Marketing Plan Template

Download a free  marketing plan template  to ensure consistency and thoroughness in your final marketing plan.

For more template options, see this collection of  free marketing plan templates and examples.

3. Identify Your Target Customers

To identify target customers for your marketing plan, collect information about their location, demographics (such as age, gender, and income), interests, values, and purchasing behaviors. This knowledge enables you to focus your marketing goals and tactics to meet their specific needs and preferences.

A  customer persona is a fictional representation of your ideal customer that provides valuable insights for strategic decision-making. Use one of these  customer persona templates  to craft a detailed profile of your ideal customer.   

4. Conduct a SWOT Analysis

A SWOT analysis is an important part of any marketing plan, because it helps identify a company’s strengths, weaknesses, opportunities, and threats in relation to the market environment. To start, divide a page into four quadrants and label each as strengths, weaknesses, opportunities, and threats. Next, brainstorm with your team to fill in each section. Be as honest and specific as possible, considering factors such as market trends, competition, and your own resources and capabilities. This information will allow the team to capitalize on strengths, prepare for challenges, and make sound strategic decisions throughout the marketing plan. 

See this collection of  marketing plan SWOT analysis templates  for additional guidance.   

5. Conduct a Market Analysis 

A  market analysis is an assessment of a market's size, growth, trends, customer segments, and competitor dynamics. Include it in your marketing plan to provide critical insights for strategic decision-making, helping to tailor products to customer needs, differentiate from competitors, and identify new opportunities. 

To conduct a market analysis for your marketing plan, determine each of the following factors:    

• Market Size: This is the total potential sales that a particular product or service can achieve within a defined market. Determine the market size by estimating the number of potential buyers for a particular service and multiplying that by the estimated number of purchases over a specific timeframe. (Number of Target Customers) x (Number of Purchases in a Given Time) = Market Size Imagine your company sells wireless headphones, and you estimate that the average consumer purchases a new pair every two years. If your market includes 1 million target customers, and assuming each customer buys one pair of headphones every two years, the calculation for annual market size would be as follows: (1 million target customers) x (0.5 purchases per year) = 500,000 pairs of wireless headphones per year   
• Market Growth Rate:  This measures the change in a market’s size over a specific time period and is typically expressed as a percentage. To determine the market growth rate, use the following formula: [(Current Market Size − Previous Market Size​) ÷ Previous Market Size] × 100% = Growth Rate For example, if the market for wireless headphones was worth $1 billion last year and is worth $1.1 billion this year, the market growth rate would be as follows: [($1.1 Billion – $1 Billion) ÷  $1 Billion] x 100% = 10%  

Market Share:  This is the percentage of total sales in an industry generated by a particular company over a period of time. It provides a benchmark for assessing performance relative to competitors. Use this formula for calculating market share: (Company’s Revenue ÷ Total Industry Revenue) x 100% = Market Share  

Tip:  Keep in mind that the market size, share, and growth rate are all estimates. It’s impossible to be exact. To obtain the most accurate numbers, review the latest industry reports and seek insight from experts.  

• Market Demand:  This is the amount of a product or service a consumer is willing to purchase and how much they are willing to pay for it. To determine market demand in a market analysis, begin by conducting comprehensive research on consumer behavior, preferences, and purchasing patterns related to your product or service. Use tools such as surveys, SEO analytics, and interviews to gather data on potential customer interest and willingness to pay, and analyze competitor pricing and offerings.  
• Market Trends:  This is the growth or decline direction of a product or service’s price over a specific timeframe. To identify a market trend, monitor industry developments, consumer behavior, and technological advancements over time. Review industry reports and expert analyses to understand broader market movements and future projections. Summarize these observations and include them in your plan to highlight the direction in which the market is heading.        

Market Segments:  The broader market includes specific groups, categorized by shared characteristics. Generally, there are four types of market segments: geographic, demographic, psychographic, and behavioral. In your marketing plan, detail how you'll target each segment by adapting your strategies to their unique characteristics. This targeted approach ensures more effective engagement with each segment.   

• Competitor Analysis:  A competitor analysis involves examining your competitors’ strengths, weaknesses, market positioning, product offerings, and marketing strategies. Describe how you'll conduct a comprehensive evaluation of key competitors by analyzing their market share, pricing, distribution channels, and promotional tactics. For more guidance, try downloading this competitor analysis template. Use it to identify areas where your rivals succeed and why. Their strengths indicate areas for improvement, while their weaknesses indicate opportunities.  

6. List Your SMART Goals 

Include SMART goals in your marketing plan to ensure that objectives are specific, measurable, actionable, relevant, and time-bound, providing a clear direction for strategic actions and performance evaluation. Start by identifying key performance areas that align with your overall business strategy. Then, for each goal, apply the SMART framework. 

Here are two examples of SMART marketing goals:   

• By Q4 end, increase search results page (SERP) position from 14th to the top three for keywords pertaining to our brand and lead to more organic traffic. 
• Increase social media following, reach, and engagement by 25 percent in six months and 50 percent in one year.

Learn more about SMART goals and find a customizable  SMART goals worksheet  in this comprehensive  guide to writing SMART goals . 

7. Create a Marketing Strategy

A  marketing strategy is the plan for achieving your SMART goals.   

“A marketing plan should include strategic and tactical elements,” says Gayle Kalvert, Founder and CEO at  Creo Collective , a full-service marketing agency. “From a strategic standpoint, it is critical that the marketing plan aligns to the overall goals of the organization. Tactically, what initiatives will the marketing team execute, and why? Tactics with no strategy lead to spotty results and poor-quality leads.”

Use one of these  marketing strategy templates to get started. A successful marketing strategy will include the following elements: 

7a. Customer Buying Cycle

The  customer buying cycle is the path a potential customer follows from first having exposure to a product or service to becoming an advocate for it. Understanding this process allows marketers to effectively target communications and strategies at each stage in their marketing plan. 

Pro Tip: “Consider your persona’s buyer's journey and ensure marketing has a role at each stage of the journey, especially after the close,” says Kalvert. “That is when customers can become advocates, sources of referral, and great subjects for marketing content for future buyers.”

7b. Unique Selling Proposition

A  unique selling proposition (USP) is a specific benefit or advantage that sets your product or service apart from the competitors. By including a USP in a marketing plan, you help ensure that the team communicates why customers should choose your offering over others. 

For example, Google’s USP is its powerful and accurate search algorithm that delivers relevant search results faster and more efficiently than its competitors.

7c. Branding 

Branding is the development of a unique identity, image, and experience for a company. Marketers convey a brand through messaging, tone, logo, colors, and web design. The marketing strategy needs to align with the company’s brand in order to maintain consistency in messaging and experience, which ultimately builds customer trust.

7d. Marketing Mix A marketing mix refers to the set of actions that a company takes to promote its brand or product in the market, typically encapsulated by the four Ps: product, price, place, and promotion. Go through each of these steps when including the marketing mix in your strategy:  

• Product: Describe the product and the problem it solves for your target customers. What makes your product or service different from the competition? Why is it special? 
• Price: Explain how much your target customer is willing to pay for the product or service based on its real and perceived value. What do your competitors charge for a similar product? Will you run any seasonal promotions or discounts? 
• Place:  Describe where your product or service will be available for purchase by your target customers. Will you sell it online, through retail partners, or both? How will you manage logistics and supply chain to ensure your product is accessible to your target market?
• Promotion:  Detail the strategies you will use to communicate your product’s value to consumers. This includes advertising, public relations, social media marketing, email campaigns, sales promotions, and direct marketing tactics.    

7e. Channels 

Identify the specific mediums and platforms — or  channels — where you’ll share your message to your target audience. These should include distribution channels, communication channels, and engagement channels. 

As you list them, explain how they will be used to effectively reach and engage with your target audience. For example, if you’re marketing a new fitness app, one distribution channel would be a direct download from the App Store to reach fitness enthusiasts directly on their smartphones. An engagement channel could be an in-app community feature for users where they can share progress.

Here is a brief list of popular marketing channels:  

• Affiliate marketing
• Email marketing
• Social media
• Website marketing

7f. Tactics Tactics are the specific actions you will take to reach the goals outlined in your strategy. They cover everything from the creation and distribution of marketing materials to the scheduling of campaigns to the platforms used for advertising and engagement.  Detail the specific actions and tools you will use to execute your marketing strategy, along with timelines, responsibilities, and budget allocations for each activity. This includes specifying the exact steps for product promotion, customer engagement, content creation, digital marketing efforts, and any other methods chosen to reach and convert your target audience. “Equally as important as using data is to build in time and resources to be flexible,” says Kalvert. “The marketing landscape is evolving at such a rapid pace. Tactics that worked last year may not work this year. Be open to experimenting with new tactics and adjusting your approach based on feedback and results.”

8. Determine the Budget 

Start by estimating the costs associated with each tactic and channel outlined in your strategy, taking into account factors such as content creation, platform fees, and personnel costs. Next, prioritize spending based on the expected ROI for each tactic. Finally, document the budget in a clear, detailed format within your marketing plan, including an itemized list of costs for each tactic, total expenditure, and a contingency fund.

For more resources and help estimating marketing project costs, take a look at this collection of helpful free  marketing plan budget templates . 

9. Create a Calendar

Create a calendar to schedule and track deliverables. Include time for brainstorming, planning, executing, and analyzing results. List objectives, start dates, end dates, due dates, and responsible parties. Keep the calendar in a central location so that team members can easily access it.

10. List Marketing Tools and Technology

List any marketing tools or technologies your team will use to help achieve their goals. These can include email marketing software, blogging software, social media management software, or any other programs you plan to use.

11. Identify Metrics and KPIs

Identify the metrics for measuring and tracking your marketing goals. Metrics and KPIs eliminate ambiguity so that you can accurately measure progress. Select indicators that directly reflect the success of your marketing objectives, such as conversion rates, website traffic, lead generation, and customer acquisition costs.

12. Write an Executive Summary

Once you’ve completed all the sections in your marketing plan document, return to the first section to write the executive summary. Completing this section last ensures that you have a thorough understanding of all key elements before summarizing them. 

Concisely highlight the main objectives, target market, and key strategies of the plan, providing a snapshot of the market analysis and expected outcomes. Outline the budget, resources required, and the metrics for measuring success. This section serves as a compelling overview, enticing stakeholders to delve into the plan.

For more detailed information on executive summaries, see this guide to  writing an effective executive summary.  You can also download a helpful template from this collection of  free executive summary templates

Marketing Starter Kit for Beginners

Download Marketing Starter Kit for Beginners

Get everything you need for creating a marketing plan with this free, downloadable marketing plan starter kit. The kit includes an executive summary template, a customer persona worksheet, a SWOT analysis template, a competitor analysis template, a SMART goals worksheet, a marketing strategy template, and a calendar template with a budget tracker, all in one easy-to-download file.

In this kit, you’ll find the following:  

• An  executive summary template  for Microsoft Word to help you introduce the content of your marketing plan.    
• A  customer persona worksheet  for Microsoft Word to collect information about your ideal customer.  
• A  SWOT analysis template for Microsoft Word to guide strategic decision-making based on the company’s strengths, weaknesses, opportunities, and threats. 
• A  competitor analysis template  for Microsoft Word to help you compare and evaluate your competitors. 
• A  SMART goals worksheet  for Microsoft Word to ensure each marketing objective follows SMART guidelines. 
• A  marketing strategy template  for Microsoft Word to outline the plan for achieving your goals. 
• A  calendar template with budget tracker  for Excel where you can organize, track, and manage marketing deliverables and their costs. 
• A  marketing plan template for Microsoft Word  to ensure consistency and thoroughness in your final marketing plan.

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More From Forbes

How to write a marketing plan.

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President of the  Bradford Dalton Group , Jeff is a former journalist with 30+ years of experience as a public relations professional.

Ready to reinvigorate your marketing? First, you need a plan. In this article, I’ll outline how to create a marketing plan for your business.

It is important to know what other people besides you think about your company, so spend some time before writing your marketing plan talking to employees, customers, shareholders and community members — anyone who is touched by your company. Probe to find out what they truly think and how they feel about the company. This cache of valuable information will form the basis for the SWOT analysis portion of your marketing plan.

Competitive Analysis

During your research, be sure to ask people who they think your competitors are, and how your company stacks up against them. Then, to learn more, conduct secondary research by carefully reviewing competitors’ websites and reviewing any news coverage about them. Then, use a website like Semrush or Ahrefs to find out how well their websites perform: how many keywords they rank for, how many visitors they attract per month, what their authority score is, etc. Throughout this research, look for ways in which your company is similar to and different from competitors. Rank them from most to least competitive.

SWOT Analysis

You can’t get where you want to go if you don’t know where you are. That’s why you want to start writing your marketing plan with an analysis of your internal situation (your company’s strengths and weaknesses) and the external situation in which you operate (the opportunities and threats in the marketplace). Mine the research you conducted, as well as your own insights, for this information. Be brutally honest. This is the basis for your entire marketing plan, so if you lie to yourself here, your marketing plan will likely be ineffective.

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The goals section of your marketing plan clearly lays out how you want your business to be different after the marketing plan has been carried out. And make sure they are SMART goals — specific, measurable, attainable, relevant and time-bound — so you’ll be able to clearly know whether or not they were met. For example, a SMART goal would be: “Increase annual sales by 10% by the end of the year.”

Objectives are the milestones you must hit in order to achieve your goals. Unlike goals, which are strategic — meaning that they bear directly on the success of your company — objectives are more tactical and generally pertain to the implementation of marketing tactics. For example, an objective might be: “To reach 5,000 sales prospects with an email campaign that has an open rate of at least 30% and a click-through rate of 5%.”

Target Markets

In this section of the plan, specify whom you intend to reach through your marketing efforts. Generally, this is your customers and prospective customers, but it could also be employees and prospective employees, if the goal is to find qualified job candidates, or community and government leaders, if you are seeking to deal with burdensome regulations or disgruntled factions of the community.

The message is what you want members of the target markets to know about your company in order to cause the behavior you are seeking, such as buying your product or service. Generally, the message is some form of the company’s unique selling proposition, or USP, which states the unique benefits your company offers and thus the reason for doing business with you instead of your competitors.

Tactics are the heart of a marketing plan — these are what you will actually do and how you will do it. The key is selecting the tactics that are most appropriate for your business and the goals you want to achieve. Selecting the best tactics generally requires the assistance of an experienced marketing professional.

Here’s a fairly exhaustive list of marketing tactics: awards and professional recognition; blogging; case studies and white papers; collateral such as brochures, flyers, sales sheets, etc.; digital advertising such as pay per click, banner ads, affiliate marketing, websites and remarketing; direct mail; email marketing; events including parties, seminars and panel discussions, and product and service announcements; inbound marketing; infographics; your logo and branding; native advertising and advertorials; promotions and contests; publicity; search engine optimization; speaking engagements; specialty advertising and swag; strategic partnerships; surveys; telemarketing; trade shows; traditional television and print advertising; videos; webinars; and word-of-mouth marketing.

Generally a month-by-month schedule of what will happen, a timeline lays out when each tactic will be deployed and for how long, and which tactics will run simultaneously in order to enhance their overall effectiveness.

In the budget section of your marketing plan, delineate how much money you will allocate for each marketing tactic.

It is possible, of course, to market without a plan — your marketing is just not likely to be effective without one. Unfortunately, the marketing efforts of many small businesses seem to largely be the result of sales efforts by advertising salespeople — that is, many business owners buy whatever they think is the best deal proffered by the local newspaper, radio station, television station or digital advertising agency. These totally unplanned, uncoordinated efforts can produce sporadic results, but usually not sustained growth. To get the most out of your marketing dollars, create a plan and stick to it.

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Business Plan vs. Marketing Plan

Back to Business Plans

Written by: Carolyn Young

Carolyn Young is a business writer who focuses on entrepreneurial concepts and the business formation. She has over 25 years of experience in business roles, and has authored several entrepreneurship textbooks.

Edited by: David Lepeska

David has been writing and learning about business, finance and globalization for a quarter-century, starting with a small New York consulting firm in the 1990s.

Published on March 3, 2023 Updated on December 11, 2023

Starting a business usually requires both a business plan and a marketing plan. The first has many components, including a marketing section, and covers all facets of the business. The second is essentially an expanded and more detailed version of the marketing section of your business plan.

Both are dynamic documents that will change over time as you learn more about your business. This guide lays out all the details of what goes into a business plan and what is in a marketing plan.

• Business Plan Components

A business plan has eight essential components .

1. Executive Summary 

The executive summary opens your business plan, but it’s the section you’ll write last . It summarizes the key points and highlights the most important aspects of your plan. Often investors and lenders will only read the executive summary; if it doesn’t capture their interest they’ll stop reading, so it’s important to make it as compelling as possible.

The components should include:

• The business opportunity – what problem are you solving in the market?
• Your idea, meaning the product or service you’re planning to offer, and why it solves the problem in the market better than other solutions.
• The history of the business so far – what have you done to this point? When you’re just getting started, this may be nothing more than coming up with the idea, choosing a business name , and forming a business entity.
• A summary of the industry, market size, your target customers, and the competition.
• A strong statement about how your company is going to stand out in the market – what will be your competitive advantage?
• A list of specific goals that you plan to achieve in the short term, such as developing your product, launching a marketing campaign, or hiring a key person. 
• A summary of your financial plan including cost and sales projections and a break-even analysis.
• A summary of your management team, their roles, and the relevant experience that they have to serve in those roles.
• Your “ask”, if applicable, meaning what you’re requesting from the investor or lender. You’ll include the amount you’d like and how it will be spent, such as “We are seeking $50,000 in seed funding to develop our beta product”. 

Remember that if you’re seeking capital, the executive summary could make or break your venture. Take your time and make sure it illustrates how your business is unique in the market and why you’ll succeed.

The executive summary should be no more than two pages long, so it’s important to capture the reader’s interest from the start. 

2. Company Description/Overview

In this section, you’ll detail your full company history, such as how you came up with the idea for your business and any milestones or achievements. 

You’ll also include your mission and vision statements. A mission statement explains what you’d like your business to achieve, its driving force, while a vision statement lays out your long-term plan in terms of growth. 

A mission statement might be “Our company aims to make life easier for business owners with intuitive payroll software”, while a vision statement could be “Our objective is to become the go-to comprehensive HR software provider for companies around the globe.”

In this section, you’ll want to list your objectives – specific short-term goals. Examples might include “complete initial product development by ‘date’” or “hire two qualified sales people” or “launch the first version of the product”. 

It’s best to divide this section into subsections – company history, mission and vision, and objectives.

3. Products or Services Offered 

Here you’ll go into detail about what you’re offering, how it solves a problem in the market, and how it’s unique. Don’t be afraid to share information that is proprietary – investors and lenders are not out to steal your ideas. 

Also specify how your product is developed or sourced. Are you manufacturing it or does it require technical development? Are you purchasing a product from a manufacturer or wholesaler? 

You’ll also want to specify how you’ll sell your product or service. Will it be a subscription service or a one-time purchase?  What is your target pricing? On what channels do you plan to sell your product or service, such as online or by direct sales in a store? 

Basically, you’re describing what you’re going to sell and how you’ll make money.

4. Market Analysis 

The market analysis is where you’re going to spend most of your time because it involves a lot of research. You should divide it into four sections.

Industry analysis 

Research and describe exactly what’s happening in your industry, such as growth rate, market size, and current trends. Where is the industry predicted to be in 10 years? Provide links to your sources. 

Detail your company’s place in the market. Will your product fit a certain niche? Is there a sub-industry your company will fit into? How will you keep up with industry changes? 

Competitor analysis 

Now you’ll dig into your competition. Detail your main competitors and how they differentiate themselves in the market. For example, one competitor may advertise convenience while another touts superior quality. Also highlight your competitors’ weaknesses.

Next, explain how you’ll stand out. Detail your competitive advantages and how you’ll sustain them. This section is extremely important and will be a focus for investors and lenders. 

Target market analysis 

Here you’ll describe your target market and whether it’s different from your competitors’.  For example, maybe you have a younger demographic in mind? 

You’ll need to know more about your target market than demographics, though. You’ll want to explain the needs and wants of your ideal customers, how your offering solves their problem, and why they will choose your company. 

You should also lay out where you’ll find them, where to place your marketing and where to sell your products. Learning this kind of detail requires going to the source – your potential customers. You can do online surveys or even in-person focus groups. 

Your goal will be to uncover as much about these people as possible. When you start selling, you’ll want to keep learning about your customers. You may end up selling to a different target market than you originally thought, which could lead to a marketing shift. 

SWOT analysis 

SWOT stands for strengths, weaknesses, opportunities, and threats, and it’s one of the more common and helpful business planning tools.   

First describe all the specific strengths of your company, such as the quality of your product or some unique feature, such as the experience of your management team. Talk about the elements that will make your company successful.

Next, acknowledge and explore possible weaknesses. You can’t say “none”, because no company is perfect, especially at the start. Maybe you lack funds or face a massive competitor. Whatever it is, detail how you will surmount this hurdle. 

Next, talk about the opportunities your company has in the market. Perhaps you’re going to target an underserved segment, or have a technology plan that will help you surge past the competition. 

Finally, examine potential threats. It could be a competitor that might try to replicate your product or rapidly advancing technology in your industry. Again, discuss your plans to handle such threats if they come to pass. 

5. Marketing and Sales Strategies

Now it’s time to explain how you’re going to find potential customers and convert them into paying customers.  

Marketing and advertising plan

When you did your target market analysis, you should have learned a lot about your potential customers, including where to find them. This should help you determine where to advertise. 

Maybe you found that your target customers favor TikTok over Instagram and decided to spend more marketing dollars on TikTok. Detail all the marketing channels you plan to use and why.

Your target market analysis should also have given you information about what kind of message will resonate with your target customers. You should understand their needs and wants and how your product solves their problem, then convey that in your marketing. 

Start by creating a value proposition, which should be no more than two sentences long and answer the following questions:

• What are you offering
• Whose problem does it solve
• What problem does it solve
• What benefits does it provide
• How is it better than competitor products

An example might be “Payroll software that will handle all the payroll needs of small business owners, making life easier for less.”

Whatever your value proposition, it should be at the heart of all of your marketing.

Sales strategy and tactics 

Your sales strategy is a vision to persuade customers to buy, including where you’ll sell and how. For example, you may plan to sell only on your own website, or you may sell from both a physical location and online. 

On the other hand, you may have a sales team that will make direct sales calls to potential customers, which is more common in business-to-business sales. Sales tactics are more about how you’re going to get them to buy after they reach your sales channel. 

Even when selling online, you need something on your site that’s going to get them to go from a site visitor to a paying customer. By the same token, if you’re going to have a sales team making direct sales, what message are they going to deliver that will entice a sale? 

It’s best for sales tactics to focus on the customer’s pain point and what value you’re bringing to the table, rather than being aggressively promotional about the greatness of your product.

Pricing strategy

Pricing is not an exact science and should depend on several factors. First, consider how you want your product or service to be perceived in the market. If your differentiator is to be the lowest price, position your company as the “discount” option. 

Think Walmart, and price your products lower than the competition. If, on the other hand, you want to be the Mercedes of the market, then you’ll position your product as the luxury option. 

Of course you’ll have to back this up with superior quality, but being the luxury option allows you to command higher prices. You can, of course, fall somewhere in the middle, but the point is that pricing is a matter of perception. 

How you position your product in the market compared to the competition is a big factor in determining your price. Of course, you’ll have to consider your costs, as well as competitor prices. Obviously, your prices must cover your costs and allow you to make a good profit. 

Whatever pricing strategy you choose, you’ll justify it in this section of your plan.

6. Operations and Management 

This section is the real nuts and bolts of your business – how it operates on a day-to-day basis and who is operating it. Again, this section should be divided into subsections.

Operational plan

Your plan of operations should be specific , detailed and mainly logistical. Who will be doing what on a daily, weekly, and monthly basis? How will the business be managed and how will quality be assured? Be sure to detail your suppliers and how and when you’ll order raw materials. 

This should also include the roles that will be filled and the various processes that will be part of everyday business operations. Just consider all the critical functions that must be handled for your business to be able to operate on an ongoing basis. 

Technology plan

If your product involves technical development, you’ll describe your tech development plan with specific goals and milestones. The plan will also include how many people will be working on this development, and what needs to be done for goals to be met.

If your company is not a technology company, you’ll describe what technologies you plan to use to run your business or make your business more efficient. It could be process automation software, payroll software, or just laptops and tablets for your staff. 

Management and organizational structure 

Now you’ll describe who’s running the show. It may be just you when you’re starting out, so you’ll detail what your role will be and summarize your background. You’ll also go into detail about any managers that you plan to hire and when that will occur.

Essentially, you’re explaining your management structure and detailing why your strategy will enable smooth and efficient operations. 

Ideally, at some point, you’ll have an organizational structure that is a hierarchy of your staff. Describe what you envision your organizational structure to be. 

Personnel plan 

Detail who you’ve hired or plan to hire and for which roles. For example, you might have a developer, two sales people, and one customer service representative.

Describe each role and what qualifications are needed to perform those roles. 

7. Financial Plan 

Now, you’ll enter the dreaded world of finance. Many entrepreneurs struggle with this part, so you might want to engage a financial professional to help. A financial plan has five key elements.

Startup Costs

Detail in a spreadsheet every cost you’ll incur before you open your doors. This should determine how much capital you’ll need to launch your business. 

Financial projections 

Creating financial projections, like many facets of business, is not an exact science. If your company has no history, financial projections can only be an educated guess. 

First, come up with realistic sales projections. How much do you expect to sell each month? Lay out at least three years of sales projections, detailing monthly sales growth for the first year, then annually thereafter. 

Calculate your monthly costs, keeping in mind that some costs will grow along with sales. Once you have your numbers projected and calculated, use them to create these three key financial statements: 

• Profit and Loss Statement , also known as an income statement. This shows projected revenue and lists all costs, which are then deducted to show net profit or loss. 
• Cash Flow Statement. This shows how much cash you have on hand at any given time. It will have a starting balance, projections of cash coming in, and cash going out, which will be used to calculate cash on hand at the end of the reporting period.
• Balance Sheet. This shows the net worth of the business, which is the assets of the business minus debts. Assets include equipment, cash, accounts receivables, inventory, and more. Debts include outstanding loan balances and accounts payable.

You’ll need monthly projected versions of each statement for the first year, then annual projections for the following two years.

Break-even analysis

The break-even point for your business is when costs and revenue are equal. Most startups operate at a loss for a period of time before they break even and start to make a profit. Your break-even analysis will project when your break-even point will occur, and will be informed by your profit and loss statement. 

Funding requirements and sources 

Lay out the funding you’ll need, when, and where you’ll get it. You’ll also explain what those funds will be used for at various points. If you’re in a high-growth industry that can attract investors, you’ll likely need various rounds of funding to launch and grow. 

Key performance indicators (KPIs)

KPIs measure your company’s performance and can determine success. Many entrepreneurs only focus on the bottom line, but measuring specific KPIs helps find areas of improvement. Every business has certain crucial metrics. 

If you sell only online, one of your key metrics might be your visitor conversion rate. You might do an analysis to learn why just one out of ten site visitors makes a purchase. Perhaps the purchase process is too complicated or your product descriptions are vague. 

Learning why your conversion rate is low gives you a chance to improve it and boost sales. 

8. Appendices

In the appendices you can attach documents such as manager resumes or other documents that support your business plan.

• Marketing Plan Components

A marketing plan, as mentioned above, is a more detailed version of the marketing strategy section of your business plan. It includes six components.

1. Marketing Objectives

Start by detailing your short-term marketing goals. This could be “Reach 10,000 monthly site visitors by next year’” or “Acquire 500 new customers by May”. Be sure to set clear and attainable goals so your marketing team understands its targets. 

2. Target Market

You’ll want to document exactly who you’re trying to reach with your marketing. You should’ve already done a target market analysis for your business plan, and you’ll use it here. 

What Problem Are You Solving?

Whatever your product or service, it needs to solve a problem in the market. So, ask yourself, what problem does my business solve? Next, consider who faces that problem. 

A plumbing company, for instance, solves the problem of broken pipes. Who deals with that problem?  Homeowners and property owners and managers. 

Depending on your business, it may not be obvious who has the problem you’re solving. If it’s not clear, do more research. Either way, knowing who faces the problem you’re solving is just the beginning. You need to know much more about your target customers.

Research Your Market and Competition

Now, dig into your market with some online research. Do some Google and Bing searches about your target demographic, where they shop and live, what appeals to them and so on. 

Next, check out your competition to see who they’re marketing to. It may help to study their marketing through the eyes of a consumer. 

What need do they fill? Who would find their marketing appealing? Where do they advertise? If their ads appear on TikTok, they’re looking to attract a younger market. 

This market research should give you a general profile of your target market – but that’s not enough.

Talk to Potential Customers

To learn more about your target market, go straight to the source. The best way to learn their needs and wants, why they’d buy your product and how they’ll use it, is to ask them via a phone or email survey. 

If you’ve yet to make any sales, it’s probably best to post your survey online then promote it on social media by offering a small reward, such as a gift certificate. Just make sure you ask the right questions to get the information you’re looking for. 

You can also hold in-person focus groups and offer your goods at a discount for participants. 

Create Customer Profiles

Now it’s time to build detailed profiles of your target customers. You may have found that your product will appeal to more than one group of people. These are called customer segments, and all your segments together make up your target market. 

Create descriptions of each group with all the information you’re learned. These profiles should include:

• Pain points: the problems they have that you’re solving
• Benefits your product provides
• Their interests: what do they care about?
• Buying patterns: where do they shop?
• Age, location, income level, other factual information 

3. Value Proposition

Now you can use these profiles to craft a value proposition that will serve as the foundation of all your marketing. You may need to devise more than one value proposition to target different segments.

Your value propositions should be no more than two sentences long and answer the following questions:

• How is it better than competitors’ products

An example might be “Payroll software that handles all the payroll needs of small business owners, making life easier for less.” 

Remember that you need to align your value proposition with the wishes of your target market.

4. Marketing Activities

Now you’ll layout the specific marketing activities that you plan to conduct. Your target market analysis should have told you where you’re most likely to find potential customers, so if you found out that your potential customers use TikTok, you can post and run ads there. 

You’ll want to only perform the marketing activities that are most likely to reach your potential customers so that you’re not wasting marketing dollars. If getting found online is important to you, focus on search engine optimization (SEO) and social media ads.

Make the activities as specific as possible, such as “Run a TikTok ad promoting ____ for three months.”

5. Marketing Budget

Now, determine what these activities will cost and set a budget. When you go through this process, you may find that you need to adjust your marketing to stick to the budget you can afford.

Your marketing budget needs to align with your goals. If one of your goals is to obtain 500 new customers, which will generate $10,000 in revenue, you can’t spend more than that on marketing. You have to make sure you’re getting a good return on your investment, or at least breaking even. 

Now you’ll determine your key performance indicators (KPIs) to gauge the success of your marketing.

If you sell only online, one of your key marketing metrics might be your visitor conversion rate. You might do an analysis to learn why just one out of ten site visitors makes a purchase. 

Perhaps the purchase process is too complicated or your product descriptions are vague. The point is, learning why your conversion rate is low gives you a chance to improve it and boost sales. 

Similarly, if you’re not getting enough site visitors, you may need to revisit your SEO strategies. 

A business plan outlines the overall mission, objectives, and strategies of a business, encompassing aspects like operations, finances, and organizational structure.

In contrast, a marketing plan focuses specifically on strategies and tactics to promote products or services, detailing target audiences, promotional methods, and market positioning.

While the business plan provides a comprehensive view of the entire business, the marketing plan hones in on attracting and retaining customers.

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Your Guide to Creating a Small Business Marketing Plan

Follow these templates and guidelines to get started on your business's marketing plan.

Table of Contents

To have a successful business, you need a well-thought-out marketing plan to promote your products or services. Although making a few social media posts or blasting a few promotional emails may seem simple enough, disjointed marketing efforts not only confuse your target audience, but can ultimately harm your business. 

What is a marketing plan?

A marketing plan is a strategic road map for how you communicate (online and offline) with your target audience to successfully promote your products or services. Depending on your goal, marketing plans can be extremely basic or highly detailed.

According to Molly Maple Bryant, vice president of marketing at Vibrent Health, a marketing plan is not simply a list of things you want to accomplish. Instead, it should list the outcomes you seek — measurable and contextual, like the pipeline you’re developing, or leads you’re generating — and it should explain the high-level strategies you will use to achieve those outcomes. Developing strategies can be complicated, but they make a major difference in keeping you on track and avoiding diversions, also called scope creep .

“Once you have an agreed-upon plan, you are able to compare any incoming requests against your strategies to determine ‘Yes, this adheres to my strategy so we can add it,’ or ‘No, this sounds good in theory, but it doesn’t adhere to our agreed-upon strategy, so we won’t adjust resources,'” Bryant told us.

Types of marketing plans

There are several different types of marketing plans you can use based on certain strategies that make sense for your organization. Your business will likely need a combination of the following marketing plans to create an effective, comprehensive marketing strategy:

• Advertising plan
• Branding plan
• Content marketing plan
• Customer acquisition plan
• Direct marketing plan
• Email marketing plan
• Public relation plan
• Print marketing plan
• Reputation management plan
• Retention plan
• Search engine optimization plan
• Social media marketing plan

Why is it important to have a marketing plan for your business?

A marketing plan is a crucial resource for any small business because it helps you identify the market needs your product or service meets, how your product is different from competitors, and who your product or service is for. Marketing plans also serve as a road map for your sales strategy, branding direction and building your overall business. This is important for successfully conveying your brand messaging to your target audience .

Another significant benefit of a marketing plan for your company is that rather than simply guessing metrics, it forces you to sit down and do the math about your business goals and how to realistically fulfill them. When you look at your growth outcomes, you can delve further to determine what it will take to get to those numbers.

Bryant offered the following example: “Need $100,000 in revenue? How many sales is that? If 10, what’s your close rate? Let’s say 10 percent from lead to closed deal. Now you have a metric to start with — to get to 10 sales, we need 100 leads. Where will they come from, and what strategies will you use? The plan helps you put it all on paper so you can map out resources and tactics later with a lot of preparation and realism,” said Bryant.

When analyzing outcomes and resources, you can save time and avoid scope creep by focusing only on strategies that are relevant to your marketing plan. A marketing plan helps you think realistically about your strategies, gets your stakeholders on the same page, and holds your marketing team accountable for their decisions.

“When everyone’s tasks and goals are laid out for the stakeholders and company partners to see, it is much easier for the entire team to feel at ease about reaching sales goals and allowing the marketing team the space and freedom needed to execute work without constant supervision,” said Cassady Dill, digital marketing consultant and owner of Ethos Agency.

Additionally, Dill said a marketing plan should be easily understood by your entire team, executives and outside departments. Your plan should also serve as an easy guide for future marketing managers and team members to understand and implement.

What are the key elements of an effective business marketing plan?

A marketing plan should be customized to fit your business; however, Dill said, all marketing plans contain five essential functions:

• Your business goals
• Key metrics (how you quantify and measure success)
• Strategies (an overview of implementation and how that will achieve goals)
• A plan (the details of execution and the human resources, departments and software that will be involved)
• Reporting (what reports of progress will include and/or look like)

We broke down those five functions into 10 actionable categories to help you create a marketing plan that is unique and effective for your business.

1. Executive summary

The executive summary is a great place to give the reader of your plan an overview of your business’s mission or goals, as well as the marketing strategy you’re looking to employ. An executive summary is often written after you’ve completed the rest of the marketing plan, to ensure it covers all the important elements of your plan. If the executive summary is the only part of your marketing plan that someone reads (which is highly possible), you want to be sure they understand the most crucial details.

2. Mission statement

The mission statement , not to be confused with a vision statement, is a statement that encompasses your company’s values and how they relate to your overall goals as an organization. Here are some good questions to get you thinking:

• What does your company do today?
• What’s important to your company?
• What would your company like to do in the future?
• What is your brand identity?
• What’s your culture like ?
• How does your company benefit customers, employees and stakeholders?

3. Target markets

Identifying your target market is one of the most important parts of your marketing plan. Without a defined target audience, your marketing expenses will be wasted. Think of it like this: Some people need your service or product but don’t know it exists yet. Who are those people?

Here are some other questions to help you brainstorm your target market :

• What is the demographic of your customers (gender, age, income, education, etc.)?
• What are their needs and interests?
• What’s their psychographic profile (attitudes, philosophies, values, lifestyle, etc.)?
• How do they behave?
• What are some existing products they use?

4. Products and services

In this section, don’t just list what your product or service is. Think critically about what you have to offer your customers and what that value proposition means to them.

• What do you make or provide for customers?
• What are your customers’ needs?
• How does your product or service fulfill customers’ needs?
• What value do you add to your customers’ lives?
• What type of product or service are you offering?

5. Distribution channels

At this point in your report, you should transition your thinking into actual marketing theory and practices. Distribution channels are the avenues you’ll use to reach a prospective customer or business . Think of all current and potential sales channels on which your specific target audience is active. One distribution channel that works great for one organization may be useless to another. For example, one company may host their website for free on a site like HubSpot and solely rely on that as their sales channel, while another company may have a whole team of people using Pinterest to drive sales. [Learn how CRM systems can help track your marketing leads based on various distribution channels.]

Examples of sales channels include the following:

• Mobile text message marketing
• Social media
• Print (newspapers, magazines, brochures, catalogs, direct mail)
• Broadcast (TV, radio)
• Press releases
• Trade shows, product demonstrations, event marketing

6. Competitive profile

One of the major aspects of your marketing plan is developing your unique selling proposition (USP). A USP is a feature or stance that separates your product or service from competitors. Finding your USP is all about differentiation and distinguishing your company as a sole proprietor of one type of good or service. Conduct a competitive analysis to identify your competitive profile and how you stack up against the competition. It is important to remain unbiased when conducting this analysis.

Here are some ideas to consider:

• What’s your USP?
• Who are your competitors? What do they offer?
• What are the strengths and weaknesses of your competition?
• What needs of the market (or customer) are not being served? What can you do to meet those needs?

7. A pricing strategy

Consider pricing when drafting your marketing plan. Developing the right pricing strategy helps you better market your product. Think about your current and projected finances when developing a long-term marketing strategy that is realistic and beneficial for your business. Here are some key questions to ask yourself about your pricing:

• What are reasonable margins to make a profit and cover production costs?
• Is there a market for products or services at your projected price point?
• Are you willing to sacrifice profit margins in return for a greater market share?
• What are your marketing and distribution costs?

8. Objectives

Consider your objectives when developing a marketing plan. This aspect of your plan should involve specific goals related to market penetration and revenue targets. Be sure to keep your marketing objectives on-brand with your business. Here are some things to consider:

• Sales quotas
• Number of new customers gained
• Customer retention percentages
• Revenue targets
• Market penetration
• Brand awareness
• Website traffic

9. Action plans

With all of the above items outlined, determine what steps need to be taken to enact your marketing plan. This includes determining the proper steps, setting goals, breaking down responsibilities, and establishing an overall timeline.

It’s also important to brainstorm potential roadblocks your business could face and some solutions to overcome them. Your research is useless if you don’t have an actionable plan that can be realistically implemented to carry out your ideas.

10. Financial projections

This last step allows you to establish a realistic marketing budget and better understand your marketing plan from a cost perspective. In addition to setting a budget, consider the overall return on investment as well. Here are some other financial projections to consider:

• Cost of implementation
• Cost to produce product or service
• Existing and projected cash flow
• Projected sales
• Desired profit margin on projected sales

What is a template for creating a successful marketing plan?

The internet is full of useful tools, including paid and free marketing plan templates, to help you build a successful marketing plan .

Whether you are looking for a free template generator to build a new marketing plan or a benchmarking tool to evaluate your current strategies, several great resources are available. Keep in mind that the best marketing plan for your business will be a customized one.

“Ultimately, you should design a marketing plan that best serves the needs of your team as you see fit,” said Dill. “Don’t force yourself into a plan that doesn’t fit your team. Use templates to shorten the workload time, but then adjust it for a more custom plan.”

Here are some tools and templates to get you started:

• Free marketing plan template : business.com has developed a free template that is fully customizable based on the needs of your business. Each section provides in-depth explanations, examples and resources to help you create an impressive marketing plan.
• Smart Insights: In addition to offering marketing plan templates, some companies, like Smart Insights, offer marketing benchmarking templates to help you evaluate your strategy performance. These are accessible with a free Smart Insights membership.
• GERU: Similarly, GERU offers a funnel-planning, profit-prediction and simulation tool to help you assess mock business ideas and simulations. This can help you identify weak points in your marketing strategy that need improvement. Although GERU requires users to sign up for a paid account, you can access a free trial to test it out.

What mistakes should you avoid when creating your marketing plan?

When creating an effective marketing plan, you need to avoid falling for common missteps and mistakes. For starters, failing to identify any of the 10 actionable categories above is an obvious mistake.

Here are some other key mistakes to avoid:

• Setting unrealistic budgets: Underestimating the costs of marketing activities or setting an unrealistic budget can limit your ability to execute your plan effectively. Marketing can be expensive, so it’s important to fully understand the estimated cost and budget before building a marketing strategy that you can’t afford.
• Focusing on quantity over quality: “More” doesn’t always mean “better” if you are posting on irrelevant marketing channels or your efforts are bringing in unqualified leads. Prioritizing the quantity of marketing activities over their quality can lead to superficial engagement and a lack of meaningful results.
• Not testing campaigns: Launching large campaigns without testing can lead to wasted resources if the messaging or tactics don’t resonate as expected. Test out your new campaigns to ensure they achieve your intended goal.
• Ignoring customer feedback: You may be tempted to ignore negative feedback, but disregarding customer comments and failing to address their concerns can lead to negative perceptions of your brand. Instead, use customer feedback to your advantage to improve your product and marketing efforts.
• Overpromising and underdelivering: Setting unrealistic expectations in your marketing messages that your products or services can’t fulfill can damage your brand’s reputation.
• Ignoring seasonality and trends: Failing to account for seasonal trends and market changes can result in missed opportunities for timely marketing efforts.
• Not reviewing and updating your plan: A rigid marketing plan that doesn’t allow for adjustments in response to market feedback and changing conditions can hinder your success. A marketing plan should be a living document that is regularly reviewed and updated to reflect changes in the market and your business’s goals.

Avoiding these mistakes and missteps can help you create a more effective and successful marketing plan that drives results for your business.

How can you take action with your new marketing plan?

Before you dive into marketing plan templates, it’s important to understand how to think about a marketing plan.

A good marketing plan targets who your buyers are, establishes the service or product you are offering, and determines your unique selling proposition. From here, you will tackle the marketing planning process and develop the best way to get your product in front of buyers who want your product or service.

Dill created a simple four-step process for how small businesses can take action with creating a marketing plan.

• The first step is to hold a marketing meeting with all the marketing team and executives or stakeholders. This gives them time to offer questions, concerns and criticisms you haven’t thought of so you can go back to the board room and revise your strategy or plan.
• Next, add a timeline to all your tasks and assign team members and all the help you’ll need to execute that plan.
• Once your plan is in action, hold weekly check-ins in person or by email to keep everyone on track.
• Share a weekly progress report with all parties involved and execs to ensure you are moving in the right direction.

In addition to drafting your own plan, you can work with a digital marketing agency or use internet marketing and pay-per-click management services to leverage your online presence.

Once you’ve established a general road map, update it annually. Developing an evolving marketing plan sets your business up for continued success because it allows you to prepare for the unexpected and establish a connection between your brand and your audience.

Matt D’Angelo contributed to this article. Source interviews were conducted for a previous version of this article.

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• Marketing Plan

Marketing plan vs business plan: What’s the difference?

For business owners, nonprofit directors, and community group leaders, the process of writing a business plan or creating a marketing plan can seem intimidating. They may know the ins and outs of what they do every day and have fantastic ideas on how to grow and market their organizations, but the act of putting it on paper often feels like stepping into a world with opaque rules and confusing jargon.

Fortunately, the reality of both business and marketing plans is that they aren’t nearly as complicated as many people think. In fact, most business owners have written both without realizing it, even if only in an informal manner.

Creating a formal business or marketing plan uses a lot of the same steps business owners already take when sketching out new marketing ideas on a napkin or doing some quick back-of-the-envelope math to figure out how to expand into a new city.

But before moving forward with the process, it’s important to know which one you need. In other words, what’s the difference between a marketing plan and a business plan?

Create a marketing plan that works for your business with Jotform’s easy-to-use marketing form templates .

The biggest difference between a business plan and a marketing plan is the scope of what they cover. While both documents can be quite lengthy and thorough, they don’t address the exact same information.

A business plan is typically a much broader document that covers every aspect of your business: operations, supply chains, human resources, materials costs, and — yes — marketing. In fact, a marketing plan will usually be a section of a business plan.

Marketing plans tend to focus much more narrowly on the specifics of making customers aware of and likely to buy a product or service. A marketing plan may touch on some of the same things a business plan does, like the cost of goods sold, but only as they relate to being able to sell those goods to consumers.

Another key difference between the two is how far into the future they look. Business plans, for example, tend to cover a much longer period than marketing plans. A typical window for a business plan, for example, is about five years. A typical window for a marketing plan, on the other hand, will be a year to three years.

The two are updated differently as well. Business plans rarely need to be replaced or updated unless there’s a significant change in the business — a completely new product category, a new business model, or some global event that changes the way a company performs its core function.

Marketing plans are often updated every year. They tend to be part of the yearly budgeting activities that help business owners plan how they will allocate resources to various departments.

This makes sense when you think about it. Companies change their marketing much more often than they change their business model.

The reasons for creating a marketing plan and a business plan are often similar but not identical. Most often, business owners create both to secure financing. Banks and investors frequently ask for business and marketing plans before agreeing to loan money or invest in the company.

But external demands aren’t the only or even the most important reasons to write both kinds of plans. A business plan is a great way to formalize the ideas behind how and why a company works the way it does. It’s a fantastic way for business owners to put down on paper many of the things they’ve been intuitively doing, and cement processes and procedures for running a company.

Business plans are also great at helping you to prepare for future needs. By going through the exercise of writing a full business plan, business owners get an idea of where they are and what kinds of initiatives and resources they need to meet their goals.

Marketing plans are also incredibly useful internally. As we mentioned above, they are an important part of the annual budgeting process. Sitting down and thinking through all of the marketing needs can help both validate a company’s marketing initiatives as well as determine the ideal amount of money to allocate toward marketing.

The bottom line

A marketing plan is a part of a business plan. That’s the easiest way to remember the difference between the two. The business plan shapes everything about the way a company works, and lays out big-picture goals and ideas.

The marketing plan paints a more detailed picture of how the company will use marketing to achieve the goals laid out in the business plan. The marketing plan is department level and has to coexist with plans for other departments — HR, operations, legal and regulatory, and others.

Both plans are important in successfully running a company, but the business plan is more important because it will at least outline some marketing initiatives. For business owners who only have time to create one, the business plan is the logical choice.

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1 Comments:

132 days ago

dear as far as i read your passage about marketing and business plan i would like to request that you send me some samples of business and marketing plan in FMCG scope thank you

How to Write a Sales and Marketing Plan

2 min. read

Updated January 3, 2024

You’ve addressed what you’re selling and why in the products and services section. You now have an understanding of the market and an ideal customer in mind thanks to your market analysis. Now, you need to explain how you will actually reach and sell to them.

The marketing and sales section of your business plan dives into how you’re going to accomplish your goals. You’ll be answering questions like:

• Based on your audience, how will you position your product or service in the current market?
• What marketing channels, messaging, and sales tactics will you implement?
• What’s your business model and how will your business operate day-to-day?

By the end of this section, you should have an outline of what growth looks like, what milestones you intend to hit, and how you’ll measure success. Basically, you’re backing up the opportunity you’ve identified with a solid go-to-market plan.

What to include in the sales and marketing section

The sections you should include act as a useful framework for exploring and defining your marketing and sales tactics.

Create a positioning statement

How does your business differ? What do you do that others don’t? If you’re unsure, work through a handful of strategic exercises to create a simple but convincing positioning statement.

Outline your marketing strategy

A marketing plan brings together strategic goals with tangible marketing activities designed to reach and engage your target market—ultimately convincing them to purchase your product.

Craft your sales plan

A good sales strategy provides actionable steps to reach your goals. Estimate how much you intend to sell and outline a process that anyone else in your business can execute.

Optional sales and marketing information to include

The basics of a marketing and sales plan are fairly straightforward. However, it’s also the perfect place to flesh out any details that you think will make your outreach efforts successful.

Create a unique value proposition

What makes your business unique? How does the solution you provide stand out? This is your chance to point to what you believe potential customers will find more valuable about your business over the competition.

Don't forget digital marketing

While we don’t recommend creating separate traditional and digital marketing plans, it may be wise to explore and address them separately within your plan.

Build your promotional plan

How will you convince your customers to buy your products or services? While actual ads and promotions may be months away, it’s best to think through and even mock up designs now.

Conduct a SWOT analysis

With this simple analysis, you’ll better understand your strengths and weaknesses, along with the opportunities and threats you should account for.

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Kody Wirth is a content writer and SEO specialist for Palo Alto Software—the creator's of Bplans and LivePlan. He has 3+ years experience covering small business topics and runs a part-time content writing service in his spare time.

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What is a marketing plan and why is it important?

Before you spend a cent on marketing, you first have to understand the market and your customers.

Companies of all sizes have one thing in common: They all began as small businesses.  Starting small  is the corner for those just getting off the ground. Learn about how to make that first hire, deal with all things administrative, and set yourself up for success.

A marketing plan is a blueprint for launching new products, understanding the intricacies of your market, growing your audience, and promoting your company to customers who want what you’re selling. 

With a well-designed marketing plan, you can design more effective promotions and impactful campaigns, reach your customers with targeted advertising, and track your business success with analytics. Without one, you might as well throw your marketing budget down a well and hope for the best. 

If you’ve been tasked with creating a marketing plan for your company, there are some basic elements to keep in mind. Though every marketing plan will reflect the specific business and industry it’s been created for, most share a few common features and can be boiled down to just one or two simple objectives. In this article, we’ll outline some of the basic elements of a marketing plan and how to write one.

When you’re ready to put the plan into action, WeWork All Access and WeWork On Demand are there to support you with hundreds of dedicated workspaces around the world, so you can seamlessly collaborate on marketing strategy in a professional and stylish office space.

What is a marketing plan?

A marketing plan is a document outlining a company’s future marketing efforts and goals. It can be as short as a single page or made up of many smaller campaign plans from different marketing teams. 

However large and complex those plans are, the idea remains the same: A marketing plan is created to organize, execute, and eventually measure the success of a business’s marketing strategy .

Types of marketing plans

Marketing plans come in as many different shapes and sizes as there are different kinds of business, but they can be broadly placed into one (or more) of a few different categories. Here are some of the most common you’ll encounter.

• Annual marketing plans. These types of marketing plans arrange campaigns according to when they’re expected to launch, rather than the content of the campaigns themselves. It’s a useful way to get an overview of a marketing strategy for the upcoming year, and to measure success continuously as time passes.
• Content marketing plans. This is a more content-focused way of approaching a marketing strategy, and highlights the specific channels and audiences you want to reach. Content marketing plans can look very similar to annual marketing plans, but are less concerned with the “when” and more with the “what” and the “how.”
• Product launch plans. Launching a new product or service requires a specific kind of marketing plan. The main goal is to successfully introduce the new product to the market. But these plans also include the strategies, tactics, and content needed in the buildup to the launch itself.
• Social media marketing plans. Social media channels are such a vital part of a company’s marketing goals that it’s often wise to create a separate social media marketing plan dedicated to creating advertising and promotional content on these platforms.

What is the purpose of a marketing plan?

A marketing plan lays out your business strategy for acquiring new customers and selling more products and services. But it also serves as a way of analyzing exactly how successful your marketing efforts have been so far. Knowing this information helps steer ongoing campaigns in the right direction, aligns your marketing with your company’s values, and ensures that future campaigns are better targeted and more effective.

To understand why a marketing plan is important, just consider what would happen without one. Your advertising budget would be spent based entirely on guesswork about where your potential customers can be found and what they’re looking for. You’d have no idea which of your campaigns contributed to increased sales figures. And you’d have no baselines from which to build more effective campaigns in the future.

How to create a marketing plan

Elements of a marketing plan.

The basic building blocks of any good marketing plan are focused on objectives, research, competitors, and content. These objectives should be clearly defined and easily measurable goals —ideally no more than two or three—and informed by as much consumer research as you can reasonably gather.

Whether your goal is increasing your Instagram followers, driving traffic to your site, or attracting more cheese fans to your cheese store, set a specific target by which to monitor the performance of any campaign. As you develop your marketing plan and learn what’s effective and what’s not, you can set more accurate targets and begin to hone in on the strategies that really work for your company.

A marketing plan should also describe your brand’s biggest competitors and the campaigns they’re running, as well as identify any openings in the market that would allow your company to grab market share. This is where SWOT (strengths, weaknesses, opportunities, and threats) analysis comes into its own, enabling a company to shape its marketing plan around its own strengths and weaknesses.

Lastly, a marketing plan should outline the content of each campaign. Will your pre-roll video content use animation or live actors? Can you offer discounts and voucher codes to new customers? Will you leverage your mailing list to notify existing customers of a new product launch?

Define a marketing plan strategy

If your marketing plan is a roadmap, then your marketing strategy is the road. The strategy describes which tools you’ll use to hit the targets laid out by the main marketing plan document, and how they’ll be applied.

Here’s where you get down to the fundamentals of selling. Depending on who you ask, there are as many as seven P’s of marketing, though most agree on four core elements: price, product, place, and promotion.

What are you selling? How much are you charging? Where will your customers see it? And how will you promote it to them? Marketing gurus will promise you that if you can answer all of these questions correctly, you’ll be guaranteed boundless success.

Of course, in the real world it’s not quite so straightforward. But the four main P’s are an ideal starting point for anyone creating a market plan from scratch.

How to measure the success of a marketing plan

An enormous amount of effort and investment is poured into monitoring the effectiveness of advertising campaigns, but at some level, consumer behavior becomes what’s known as a black box. You can measure what goes into it and what comes out the other end, but what happens inside the mind of a consumer can ultimately only be guessed at based on outcomes. Even the shoppers themselves can’t reliably report on why they choose certain products over others.

That’s why tracking a marketing plan’s performance alongside more specific KPIs (key performance indicators) is crucial. Advertising spend and sales figures aren’t linked in a simple or obvious way, so measuring success on a more granular level—such as increasing conversions or returning customers—helps create a much clearer picture of how well your marketing plan is doing.

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Final thoughts on creating a marketing plan

Marketing plans need to be squarely outlined and adhered to, but they shouldn’t be set in stone. You need to be able to course-correct when something isn’t landing, or lean more into campaigns when they’re working well. 

Quick aside: This is particularly true when it comes to the content of social media marketing plans, which are truly effective only when they’re timely and topical. Memes are a perfect example of this: How often have you seen a promoted tweet deploy some forgotten joke from months ago, presumably because it had been left in somebody’s annual marketing plan?

But while it’s useful to have a flexible approach , it’s important that your marketing plan is resilient and doesn’t flip-flop or bounce wildly between ideas. Move the goalposts too much and your plan will quickly fall apart, leaving your campaign in chaos. Allow your strategies some time to settle in, and even if you don’t reach success, you will gain invaluable performance data for future projects.

Steve Hogarty is a writer and journalist based in London. He is the travel editor of City AM newspaper and the deputy editor of City AM Magazine , where his work focuses on technology, travel, and entertainment.

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10 Marketing Plan Examples to Elevate Your Marketing Efforts

Sudarshan Somanathan

Head of Content

May 23, 2024

Yogi Berra , the baseball player, once said, “If you don’t know where you are going, you will end up someplace else.” Having a true north star to navigate toward is as critical to a sportsperson as it is to a business. 

Once you know your objectives, it’s time to make a plan to achieve it. Today’s business teams make a wide range of plans across project management, tech architecture, talent management, and more. 

In this blog post, we explore one of the most critical business plans for market success: The marketing plan.

What is a Marketing Plan? 

Elements of a marketing plan, 1. content marketing plan, 2. social media marketing plan, 3. email marketing plan, 4. search engine optimization (seo) marketing plan, 5. traditional marketing plan, 6. growth marketing plan, 7. influencer marketing plan, 8. launch marketing plan, 1. visit baton rouge: tourism promotions plan, 2. safe haven family shelter: brand marketing plan, 3. university of illinois: enrollment marketing plan, 4. coca-cola’s pandemic response, 5. openoffice: strategic marketing plan, 6. lakeland, tennessee marketing plan, 7. lush cosmetics, 8. bay area rapid transit: strategic marketing plan, 9. northwest territories tourism marketing plan , 10. public health england: social marketing strategy, prioritization, measurement, 1. choose a planning tool, 2. do your research, 3. set goals, 4. list your plans, 5. document the details, 6. write a summary, 7. set up dashboards, 8. evaluate and optimize, 1. what is a marketing plan explain with an example. , 2. what are the eight steps of marketing plans , 3. how can i write a marketing plan.

A marketing plan is an operational document that outlines your goals, strategies, tactics, activities, and measurable outcomes. 

A good marketing plan is:

• Detailed enough to be clear, overwhelming nitty-gritty to be distracted by
• Simple in language and presentation
• Goal-oriented with clear action items to achieve set goals
• Practical with milestones and checkpoints

A good marketing plan is one that typically has seven key elements: 

• Market research : Researching the market size, industry standards, market dynamics, competition, and products
• Target audience : Analyzing the customer base, including their age, gender, language, interests, preferences, behaviors, and stage of life
• Goals : Setting measurable marketing goals that align with the business goals around brand awareness, lead generation, conversion, engagement, and advocacy
• Marketing strategy : Developing the right mix of marketing channels, campaigns, and metrics 
• Budget : Allocating resources for each marketing activity, placing existing budgets in channels that produce maximum return on investment
• Brand messaging : Creating intelligent, educated content that builds a solid relationship with prospects, consistently reflecting the organization’s philosophy
• Monitoring and evaluation : Testing and analyzing the marketing strategies to identify the ones that are working and adjusting the plan accordingly 

Types of Marketing Plans

There are dozens of different kinds of marketing plans that teams make each day. The social media team might make a calendar for their activities, the analytics teams might build a dashboard tracking success metrics, and the content team might have a schedule for their output. 

A content marketing plan covers the ideation, creation, distribution, repurposing, and measurement of content-related efforts. A good content marketing plan includes:

• Topics/ideas that the team is going to create content about
• The format in which content will be created, such as blog posts, infographics, videos, podcasts, etc.
• The channel in which it will be published, such as blog, website, social channels, etc.
• Expected metrics for readership, engagement, and conversions, as applicable

If you’re new to this space, begin with any of these customizable content calendar templates .

Unlike a content marketing plan which is built around topics and ideas, a social media marketing plan is about creating conCtent that is suitable for specific social channels. A robust social media marketing plan includes:

• Paid and organic campaign strategies
• Platform-specific content ideas
• Repurposing strategies for existing content
• Engagement and performance metrics

If a social media marketing plan focuses on social channels, email marketing focuses on emails. This plan includes the comprehensive ways in which your organization would use email to pursue its marketing objectives.

An email marketing plan includes:

• Types of emails, such as promotional, educational, or newsletters
• Databases of prospects in various stages of the funnel and the corresponding messages they need to receive
• Frequency and time of email delivery
• Tone, style, and design of the email messages themselves
• Measures of success and benchmarks

This is a specialized marketing plan designed to optimize the ranking of your content on the search engine results page, which will, in turn, drive more traffic to the site. SEO marketing plans include: 

• Keyword research and potential visibility
• On-page optimization tactics
• Link-building strategies and other off-page optimization techniques

Traditional marketing plan generally refers to non-digital advertising channels, such as television, radio, print, and outdoor. This marketing plan is complementary to the digital marketing plan, creating a cohesive strategy for the brand. 

Especially in developing economies, where users are more exposed to traditional media for entertainment and information, this marketing plan plays a crucial role in success. 

Traditional marketing plans include:

• Channels chosen for marketing and advertising
• Projected expenses and budgets for each channel
• Communication and messaging for each channel
• Tracking mechanisms, like a dedicated phone number or email ID to evaluate performance

Common among startups and technology businesses, growth marketing leverages data to drive interest, inquiry, and engagement in the business. A typical growth marketing plan contains:

• Full funnel tactics from awareness to advocacy
• KPIs, such as growth rate, retention rate, churn, customer lifetime value, and satisfaction metrics
• Activities that power growth, such as events or webinars
• Resources to execute campaigns, such as ebooks, whitepapers, case studies, etc.

Traditionally, this might be called a brand ambassadorship plan involving celebrity endorsements. In the social media space, the influencer marketing plan refers to an organization’s strategy to engage popular online personalities to explain, educate, and endorse their products or services.

A good influencer marketing plan needs to be careful and thoughtful. Here’s what that entails.

• List of influencers whose content and philosophy align with your brand
• Process of trying, using, and recommending your product
• Remuneration and related disclosure to the influencer’s audience
• Framework to measure ROI on influencer marketing activities

A good product launch inspires potential users to consider, or even try, the new product you have on offer. To achieve this, the launch marketing plan will include:

• Product positioning, with details about how it compares with existing competition
• Educational material, such as brochures, demos, testimonials from beta users, etc.
• Go-to-market strategy, including pricing, ad campaigns, partnerships, etc.
• Pre-launch (research, prep, designing value proposition), launch (press releases, ads, events) and post-launch activities (data analysis, optimizations)

Now that you’ve seen some of the most commonly used marketing plan types, let’s explore how you can use them.

10 Marketing Plan Examples To Try On Your Next Campaign 

Like how no man is an island, no idea is either. Every idea is an improvement (directly or indirectly) on something that already exists. Every idea you have is inspired by something else. Your own ideas will inspire someone too. 

So, let’s look at how some of the most successful businesses make marketing plans and learn a thing or two from them.

In 2019, the US city of Louisiana set on a mission to “increase visitation to and awareness of the Greater Baton Rouge area.” To pursue this mission, they collaborated with Simpleview, a tourism marketing firm. 

Simpleview’s marketing plan includes qualitative and quantitative research, pointed advice, and recommendations. Some of the stand-out elements in this plan are:

• Context around past tourist numbers and plans
• SWOT analysis
• Profile of target audiences
• Goals, strategies, and corresponding tactics

As a fellow marketer, you can learn several things from this marketing plan. Primarily:

Comprehensiveness : Including research and analysis to demonstrate understanding before making recommendations.

Frameworks : SWOT analysis, audience persona, and goal setting.

Inverted pyramid planning : Beginning with the business goal, then breaking it down into 360-degree strategies and on-ground tactics, creating a simple yet powerful process.

Activity calendar : A tentative schedule of events to execute the plan under discussion.

Safe Haven Shelter is a nonprofit organization working on housing. They had four specific goals:

• Goal I: Build Industry Authority
• Goal II: Build Brand Awareness
• Goal III: Build Brand Loyalty in Established Audiences
• Goal IV: Build Event & Fundraising Campaign Brands

To achieve these, they put together a marketing plan that breaks the goals into objectives, against which there are specific action steps. In addition, it also includes a mention of the target audience, key themes and messages, and finally metrics.

Granularity : Safe Haven’s marketing plan begins with the big goals but goes into granular details of the action items, metrics, and accountable stakeholders. This helps connect the high-level plan to on-ground action.

Transparency : This plan continues from the previous year’s plan, openly accepting delays and disturbances to certain campaigns.

Guardrails : “Tell Safe Haven’s story in a way that connects to the larger problems facing society. The world needs to change; what role is Safe Haven playing in shaping that change?” 

This quote guides the marketing plan, keeping all stakeholders focused on telling that story.

The University of Illinois wanted to boost enrollment for its undergraduate courses in 2021. In pursuit of this goal, the admission department created a detailed marketing plan. 

The University of Illinois marketing plan contains:

• Context, research, and key insights
• Audience persona and behavioral influences
• Marketing programs across content, digital, direct mail, brochures, email, events, social media, text messaging and eventually the website

Insights : The plan includes a detailed section establishing context, including audience persona and admissions funnel stages. It offers a unique view of customer behavior that is fundamental to designing an effective strategy. 

Full funnel plan: This plan outlines the kind of messages one receives based on what stage of the funnel they’re in. 

About three months into the global pandemic that changed life as we knew it, Coca-Cola was reinventing itself for the new world. 

While this summary of a talk by Chief Financial Officer John Murphy isn’t a marketing plan by definition, it offers great insight into crisis communications and business leadership.

Coca-Cola promises to:

• Eliminate under-performing “zombie” brands
• Consolidate offering to a smaller, more relevant portfolio
• Prioritize hygiene through touchless solutions and away-from-home channels
• Focus on top-selling products to keep the attention of the consumer
• Redesign packaging to create fit-for-purpose products for online sales

Proactiveness : Coca-Cola acknowledges the impact of the pandemic and proactively speaks to shareholders about strategy.

Setting expectations : “A few markets will be more on a V-shape recovery, whereas a number of markets will be either U or a form of L, and I think it’s too early to be able to profess what those varying shapes will look like.” 

This establishes realistic expectations in the minds of the reader.

Focus : Instead of discussing the details of challenges or revenue shrinkage, Coca-Cola focuses on opportunities, and the brand is grabbing them with both hands. This reassures the shareholders that together, they’ll emerge stronger.

Before we get into the details, this plan is admittedly 20 years old. In fact, that offers some unique perspectives that marketers can gain and use in their plans.

This strategic marketing plan by OpenOffice contains:

• Community, market, product, and competitive analysis
• Market segmentation
• Proposals and ideas around community, product, price, distribution, and promotion

Community : “Previous versions have had restricted circulation within the OpenOffice.org Marketing Project; this version launches the consultation process with the whole OpenOffice.org Community, aiming for a formal submission to the Community Council at the end of 2004.” 

As an open source product relying heavily on the community, this marketing plan is inclusive and collaborative—an approach that could inspire other similar user-generated or community-built products.

Disruption : This marketing plan includes a section for disruptive marketing ideas, including targeting customers who look unattractive to competition and to compete against “non-consumption.”

Plan for the plan : The appendix contains a description of the process that the marketing team used to devise this plan. 

Typically, marketing plans for towns and cities revolve around tourism. This one of the city of Lakeland, Tennessee is different, looking to attract more families to become residents and driving growth in residential and commercial sectors.

This marketing plan for Lakeland, Tennessee includes:

• Major business objectives and supporting goals
• Strategic messages: E.g.: “Lakeland is business-friendly and poised for economic growth”
• Target audiences, such as real estate developers, organizations, and individuals
• Distribution channels
• Key performance indicators 
• Strategic initiatives

Challenges : “For many years, Lakeland has chosen to remain a “bedroom community”, offering its residents low or no property taxes, low crime, and strict development guidelines.” 

This part of the report outlines historical challenges honestly and transparently in order to drive future changes.

Measurable outcomes : Lakeland, Tennessee ties marketing plan to direct revenues in the form of property and sales taxes. It also includes resident satisfaction metrics to ensure the qualitative results are there too.

The cosmetics industry is extremely competitive with branding and marketing playing the role of a key differentiator. So, Lush’s marketing plan is an interesting study in communication and brand management.

Focus : Use of the BCG matrix is a clever way to understand the value and potential of each product and prioritize marketing efforts.

Values : Placing the vision, mission statement, purpose, and values of the brand front and centre to make direct emotional connection with the prospective customer. The brand also doesn’t shy away from being disruptive and provocative.

Tools and frameworks : The plan includes a value matrix, SWOT analysis, situational analysis and other such marketing frameworks to guide the documentation of the plan.

Brand-centric strategy : Lush’s marketing plan outlines the strategies, messaging, and tactics that are perfectly aligned with the larger brand purpose. For instance, this plan uses the slogan, “go natural” that follows the global “go naked” messages.

The office of public affairs in 1988 made a comprehensive marketing plan for BART , the Bay Area Rapid Transit system. 

Before you disregard that as too old, allow us to show you why it’s still relevant and inspirational.

Note : Very interesting information about public transportation in the 1980s, if you’re a history buff!

Long-term outlook : Part one of the plan is for five years, including service planning, pricing, research and promotional activities. 

Marketing philosophy : “Every employee at BART should be considered to be a marketer,” says the report, establishing marketing as not just a handful of campaigns but a reflection in talk and behavior.

Content marketing : The plan says, “develop BART field guide for teachers taking children on field trips as a companion to “Mark Twain Going Places” film and video—excellent example of relevant and engaging content marketing.

Despite the 35 years since this plan was made, it serves as a great marketing plan example because it gets the fundamentals strong. It focuses on the purpose and message without losing sight of the goals.

In fact, BART continues to be one of the most creative advertisers in the US today, winning multiple awards. Below is an ad from a campaign this year.

Northwest Territories Tourism (NWTT) is a not for-profit organization and destination marketing organization. They regularly present their marketing plans to board of directors, funders, and other stakeholders. Today, we discuss the plan for 2024.

The NWTT marketing plan includes:

• Overview of the marketing environment, including industry and market trends
• Risk mitigation strategies
• Strategic priorities and corresponding activities

Risk planning : While most organizations perform SWOT analysis of some sort, specific focus on risk is rare in a marketing plan. NWTT identifies various kinds of risks and outlines clear strategies to overcome them. 

Visualization : NWTT maps out the entire marketing landscape for simple understanding. It clarifies overlapping responsibilities and encourages teams to work together to achieve common goals.

Note : The visuals and infographics are an absolute inspiration if you seek to persuade your managers or sponsors to fund your plan.

Public Health England (PHE) takes tools and techniques from the business world and repurposes them for public good. This way, it supports government agendas, such as childhood obesity and mental health. 

This new marketing strategy helps integrate digital technologies and campaigns for deeper engagement and behavior change. The PHE social media marketing plan includes:

• Definition of the challenges and opportunities
• Insights and lessons from past campaigns
• Principles that guide marketing activities
• Campaign ideas and execution plans

Cumulative growth : This plan draws from past successes and accomplishments to guide future marketing efforts. For instance, the plan is doubling down on partnerships to expand reach, which worked very well in the past.

Focus : PHE is tasked with bringing about behavior change, a challenge almost unsurmountable. PHE overcomes this by focusing on communication and designing campaign slogans that resonate with the diverse target groups.

Digital assets : In addition to advertising and content, PHE is also building mobile apps and digital products that support behavior change. For example, the Breastfeeding Friend Facebook bot provides midwife-approved answers to feeding mothers 24×7!

These are just the top ten plans that we could find on the Internet. In fact, many of them tend to be government bodies and departments because they are mandated to publish their marketing plans from time to time.

If you could use a few more examples, here you go:

• Public Health England 2013-14 marketing plan : A great this-day-that-year exercise
• City of Grand Haven marketing plan : Aimed at creating redevelopment opportunities 
• Travel Texas strategic marketing plan : Granular details of activities across various channels

The above examples demonstrate the diverse ways in which you can approach your marketing plan. However, if there is one thing you absolutely can not afford to miss, it’s data and analytics.

Utilization of Analytics and Performance Indicators in Crafting Your Marketing Plan

If marketing is a creative endeavor, analytics is the part that ensures its funding. In essence, marketing analytics monitors and measures the impact of marketing plans so teams can ensure maximum return on investment.

Some of the most common ways in which analytics strengthens marketing plans are:

With data and insights, analytics helps marketers create campaigns that are most likely to succeed. For instance, if you know that most of your inquiries come from Instagram, you can invest in creating an Instagram store for in-platform sales.

Analytics helps identify the target market that has maximum value potential and target them accurately. 

Unlike the days of yore, teams no longer make five year plans. Like agile software teams, marketers make plans in small sprints. Analytics offers the ability to measure outcomes for each sprint and optimize accordingly.

Facebook or Instagram ads? Search ads or SEO? Billboard or Twitter hashtag? Analytics helps project the potential outcomes of each of these and prioritize them effectively.

Every online marketing tool offers a wide range of metrics. For your plan to be meaningful, focus only on those that matter. Typically, this might include any of the following.

• Organic and paid traffic
• Customer acquisition costs
• Customer lifetime value
• Returns on spend
• Break-even and other cost-related metrics
• Market penetration numbers

If you’ve read this far, you’re probably anxious about creating a great marketing plan for yourself. So, before we part ways today, we want to leave you with a simple primer on creating your own marketing plan.

How to Create an Effective Marketing Plan

Depending on the goals, objectives, scope, timeline, and activities involved, your marketing planning process can vary widely. Here are the foundational steps to help you get off the blank page.

There are several marketing planning software available in the market to help you plan and organize your activities. Choose one that best fits your needs. For instance, you can simply fire up a Google Doc and write your plans.

If you have a mature marketing practice, you can use a project management software like ClickUp to document the plan, collaborate with stakeholders, schedule activities, create tasks, manage performance and more. 

What’s more? A tool like ClickUp with a free marketing plan template can make your life easier each time you’re making plans.

Bonus : ClickUp’s Marketing Action Plan Template simplifies the process by allowing you to plan, create, and execute marketing plans all in one place. 

A good marketing plan rests on the foundation of thorough research. Some of the most commonly used marketing research techniques are:

SWOT analysis : Study of strengths, weaknesses, opportunities, and threats. This New Product SWOT analysis template from ClickUp is a great starting point.

Market segmentation : Organizing the market/audience into groups based on their demographics, preferences, behaviors etc. Segmentation helps in planning and targeting marketing campaigns.

Pricing strategies : Understanding the market, competition, and affordability of the prospect to create the right pricing strategy.

The lynchpin of any good marketing plan is clear objectives set initially. Make sure your marketing KPIs are: 

• SMART i.e., Specific, Measurable, Attainable, Relevant, and Time-bound
• Clear and easily understandable to all team members
• Accessible throughout the time that the marketing plan is applicable
• Aligned with business goals

ClickUp Goals are designed to enable all of the above and more. Create task/activity targets. Set numerical, monetary, or True/False targets. Let progress roll up, and visualize progress percentages across multiple Goals in one view. 

This is the plan part of your marketing plan. Make a list of all the marketing initiatives you intend to do to achieve your goals. Include:

• Campaign messaging
• Content and other assets you will create (good content marketing software might help with this)
• Stakeholders and their responsibilities
• Metrics for each activity

Then schedule them on a timeline to ensure that it is all reasonably achievable. Use any of ClickUp’s marketing plan templates to accelerate this process.

Bonus : Here are some marketing tools for small businesses that you can use to make your plans. 

Include as much information as possible in your marketing plan so that when it’s time to execute, everyone knows what needs to be done. 

ClickUp Docs offers a collaborative and easy-to-use writing space to consolidate data, visuals, text, and other embeds effortlessly. 

Edit together in real-time. Add highlights, headings, checklists, and more. Once done, you can directly create tasks from your ClickUp Docs for easier marketing project management .

Everyone needs a tl;dr version. So, write an executive summary with salient points from the longer marketing plan. If that’s a bit much, use ClickUp Brain to automatically create a summary and insert it right within Docs. Et voila!

Based on your goals and projects, set up dashboards for the metrics you need to track. You can also use ClickUp Dashboards for tracking key performance indicators, project metrics, and productivity in the marketing teams.

As and when you execute the plan, you’ll encounter new learnings and insights. Use them to optimize the plan. For example, if your search engine advertising is performing better than your social media investments, reallocate budgets.

Create Winning Marketing Plans With ClickUp

Marketing is one of the most powerful and accountable functions in any organization. In an average startup, marketing is one of the top three expenses. To make the most of the budgets and stand up to its reputation, marketers need a plan.

ClickUp for marketers is stacked with every feature you’d ever need to make a successful marketing plan. Use ClickUp Docs to write down your plan. 

Use ClickUp Goals to track targets and progress. With ClickUp tasks, manage and schedule your marketing activities. See results on the ClickUp Dashboard and optimize as you go along. Customize and adapt a digital marketing plan template for your needs.

Sounds like the perfect marketing planning tool? See for yourself. Try ClickUp for free .

FAQs About Marketing Plans

A marketing plan is an operational document that outlines your goals, strategies, tactics, activities, and measurable outcomes.

Take the example of Visit Baton Rouge. Simpleview’s marketing plan includes qualitative and quantitative research, pointed advice, and recommendations. Some of the stand-out elements in this plan are:

• Choose a marketing planning tool
• Do your research
• List your plans
• Document the details
• Write a summary
• Set up dashboards
• Evaluate and optimize

To write a clear and comprehensive marketing plan, include the following elements.

• Marketing strategy : Developing the right mix of channels, campaigns, and metrics 
• Monitoring and evaluation : Testing and analyzing the marketing strategies to identify the ones working and adjusting the plan accordingly 

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Original text

WASHINGTON, May 21, 2024 – For entrepreneurs, creating a comprehensive marketing plan can seem like a daunting and overwhelming task. However, a solid marketing plan is crucial to reach your target audience, increase brand awareness, and ultimately drive sales and revenue. As mentors to America’s small business owners, SCORE understands the importance of a well-crafted marketing plan and is committed to helping business owners create one that will put your business on the path to success.

Instead of trying to conquer your corner of the business world by marketing everywhere all the time, it’s important to plan your marketing thoughtfully. Your plan doesn’t have to be overly ambitious. But it does need to help set you up for success, rather than leaving you feeling frazzled or overwhelmed.

Represent your brand

You might already have a logo and branding materials, but it’s time to take that branding to the next level. Envision your logo in various advertising and marketing forms - on community bulletin boards, in newspaper ads, on bus shelters. Where do you want to see your logo? Where do you want to hear people talking about your brand?

Consider asking a mentor for assistance with this process. Luke Jian, founder of Agora Coworking in Grayslake, Ill., turned to SCORE mentors Alan Blitz and Paul Rosenstrock for help with starting his business. “They were always available to answer my questions and provide guidance, even outside of our scheduled meetings,” explained Jian. “Their input helped me to develop a comprehensive business plan and marketing strategy that has set my coworking space up for success in the long run.”

Raise awareness

Once you’ve thought about your brand aesthetic, it’s time to figure out how to reach your target customer. Define who your potential customers are and where they are already consuming information. Try to get a sense of their lifestyle and set your marketing efforts to match.

Not sure where your customers learn about products and services like yours? Ask them. Hearing their preferences can guide where you invest your marketing dollars as you work to raise awareness of your business.

Reward loyal customers

“Communicate often and effectively with your customers,” recommends SCORE mentor Rex Winter. “Repeat customers are a critical asset to a small business. Work at building loyalty through effective communication and programs that reward repeat business.”

A discount after a certain number of visits might be the perfect incentive to keep a customer coming back, but be sure you are incorporating sales, promotions and rewards programs into your overall marketing  plan. Consider in advance your resources and cash flow if you plan to offer flash sales, discount programs or seasonal events or specials so you don’t get overwhelmed.

If you’re looking for individualized support in creating your marketing plan, contact SCORE for free business mentoring . Touright Bicycle Shop owners David and Susan Sperstad in Little Falls, Minn. explain why they sought the expertise of a mentor: “We knew experience is the best teacher, so we couldn’t go wrong in reaching out to a SCORE mentor who had successfully run a small business,” said David.

Interested in more information on marketing strategies and best practices? SCORE is hosting a webinar, How To Create A Marketing Plan For Your Small Business, on May 30 at 1 PM ET. Registration is free and available here .

About SCORE:

Since 1964, SCORE has helped more than 17 million entrepreneurs start, grow or successfully exit a business. SCORE's 10,000 volunteers provide free, expert mentoring, resources and education in all 50 U.S. states and territories. Visit SCORE at www.score.org .

Funded [in part] through a Cooperative Agreement with the U.S. Small Business Administration.

202-968-6428

[email protected]

Looking for a small business expert or owner for an upcoming media story? Email  [email protected]  to request an interview source. 

Copyright © 2024 SCORE Association, SCORE.org

Funded, in part, through a Cooperative Agreement with the U.S. Small Business Administration. All opinions, and/or recommendations expressed herein are those of the author(s) and do not necessarily reflect the views of the SBA.

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• Write Your Business Plan | Part 1 Overview Video
• The Basics of Writing a Business Plan
• How to Use Your Business Plan Most Effectively
• 12 Reasons You Need a Business Plan
• The Main Objectives of a Business Plan
• What to Include and Not Include in a Successful Business Plan
• The Top 4 Types of Business Plans
• A Step-by-Step Guide to Presenting Your Business Plan in 10 Slides
• 6 Tips for Making a Winning Business Presentation
• 3 Key Things You Need to Know About Financing Your Business
• 12 Ways to Set Realistic Business Goals and Objectives
• How to Perfectly Pitch Your Business Plan in 10 Minutes
• Write Your Business Plan | Part 2 Overview Video
• How to Fund Your Business Through Friends and Family Loans and Crowdsourcing
• How to Fund Your Business Using Banks and Credit Unions
• How to Fund Your Business With an SBA Loan
• How to Fund Your Business With Bonds and Indirect Funding Sources
• How to Fund Your Business With Venture Capital
• How to Fund Your Business With Angel Investors
• How to Use Your Business Plan to Track Performance
• How to Make Your Business Plan Attractive to Prospective Partners
• Is This Idea Going to Work? How to Assess the Potential of Your Business.
• When to Update Your Business Plan
• Write Your Business Plan | Part 3 Overview Video
• How to Write the Management Team Section to Your Business Plan
• How to Create a Strategic Hiring Plan
• How to Write a Business Plan Executive Summary That Sells Your Idea
• How to Build a Team of Outside Experts for Your Business
• Use This Worksheet to Write a Product Description That Sells
• What Is Your Unique Selling Proposition? Use This Worksheet to Find Your Greatest Strength.
• How to Raise Money With Your Business Plan
• Customers and Investors Don't Want Products. They Want Solutions.
• Write Your Business Plan | Part 4 Overview Video
• 5 Essential Elements of Your Industry Trends Plan
• How to Identify and Research Your Competition
• Who Is Your Ideal Customer? 4 Questions to Ask Yourself.
• How to Identify Market Trends in Your Business Plan
• How to Define Your Product and Set Your Prices
• How to Determine the Barriers to Entry for Your Business
• How to Get Customers in Your Store and Drive Traffic to Your Website
• How to Effectively Promote Your Business to Customers and Investors
• Write Your Business Plan | Part 5 Overview Video
• What Equipment and Facilities to Include in Your Business Plan
• How to Write an Income Statement for Your Business Plan
• How to Make a Balance Sheet
• How to Make a Cash Flow Statement
• How to Use Financial Ratios to Understand the Health of Your Business
• How to Write an Operations Plan for Retail and Sales Businesses
• How to Make Realistic Financial Forecasts
• How to Write an Operations Plan for Manufacturers
• What Technology Needs to Include In Your Business Plan
• How to List Personnel and Materials in Your Business Plan
• The Role of Franchising
• The Best Ways to Follow Up on a Buisiness Plan
• The Best Books, Sites, Trade Associations and Resources to Get Your Business Funded and Running
• How to Hire the Right Business Plan Consultant
• Business Plan Lingo and Resources All Entrepreneurs Should Know
• How to Write a Letter of Introduction
• What To Put on the Cover Page of a Business Plan
• How to Format Your Business Plan
• 6 Steps to Getting Your Business Plan In Front of Investors

Write Your Business Plan | Part 5 Overview Video In this section, you'll learn how to organize your business.

By Dan Bova May 1, 2024

This is part 1 / 12 of Write Your Business Plan: Section 5: Organizing Operations and Finances series.

How does your business work?

That's the question you want to answer for investors — and yourself — in the operations section of your business plan .

The basic goal of this section is to provide investors with an overview without going too deep in the weeds. You'll want to cover just the major areas — labor, materials, facilities, equipment, and processes — and also provide the major details of things that are critical to operations or that give you a competitive advantage.

You want to answer investor questions about operations without overwhelming them. Here are some of the main points you're going to want to hit:

• Facilities: Where you will run your business — from home? A brick-and-mortar shop? A warehouse? — and the associated real estate costs.
• Income statement: This is your business's bottom line: your total revenue from sales minus all of your costs.
• Balance sheet: This shows your total assets, essentially what your business is worth.
• Cash flow statement: This shows the sources of your funds and the use of those funds.
• Break-even point: This is the point at which your gross profits cover all your fixed expenses.
• Operations: This is essentially a list of tasks that need to be done daily, weekly, or monthly.
• Personnel: Who will you need to run this business and how much will you need to pay them.

These are just some of the main aspects of your business plan's operations section. Read on for details on getting yourself organized or order a copy of Write Your Business Plan from the Entrepreneur.com Bookstore .

More in Write Your Business Plan

Section 1: the foundation of a business plan, section 2: putting your business plan to work, section 3: selling your product and team, section 4: marketing your business plan, section 5: organizing operations and finances, section 6: getting your business plan to investors.

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How to create a marketing plan for your small business.

Entrepreneurs should focus on brand representation, raising awareness and rewarding customers.

WASHINGTON , May 21, 2024 /PRNewswire/ -- For entrepreneurs, creating a comprehensive marketing plan can seem like a daunting and overwhelming task. However, a solid marketing plan is crucial to reach your target audience, increase brand awareness, and ultimately drive sales and revenue. As mentors to America's small business owners, SCORE understands the importance of a well-crafted marketing plan and is committed to helping business owners create one that will put your business on the path to success.

Instead of trying to conquer your corner of the business world by marketing everywhere all the time, it's important to plan your marketing thoughtfully. Your plan doesn't have to be overly ambitious. But it does need to help set you up for success, rather than leaving you feeling frazzled or overwhelmed.

Represent your brand You might already have a logo and branding materials, but it's time to take that branding to the next level. Envision your logo in various advertising and marketing forms - on community bulletin boards, in newspaper ads, on bus shelters. Where do you want to see your logo? Where do you want to hear people talking about your brand?

Consider asking a mentor for assistance with this process. Luke Jian , founder of Agora Coworking in Grayslake, Ill. , turned to SCORE mentors Alan Blitz and Paul Rosenstrock for help with starting his business. "They were always available to answer my questions and provide guidance, even outside of our scheduled meetings," explained Jian. "Their input helped me to develop a comprehensive business plan and marketing strategy that has set my coworking space up for success in the long run."

Raise awareness Once you've thought about your brand aesthetic, it's time to figure out how to reach your target customer. Define who your potential customers are and where they are already consuming information. Try to get a sense of their lifestyle and set your marketing efforts to match.

Not sure where your customers learn about products and services like yours? Ask them. Hearing their preferences can guide where you invest your marketing dollars as you work to raise awareness of your business.

Reward loyal customers "Communicate often and effectively with your customers," recommends SCORE mentor Rex Winter . "Repeat customers are a critical asset to a small business. Work at building loyalty through effective communication and programs that reward repeat business."

A discount after a certain number of visits might be the perfect incentive to keep a customer coming back, but be sure you are incorporating sales, promotions and rewards programs into your overall marketing plan. Consider in advance your resources and cash flow if you plan to offer flash sales, discount programs or seasonal events or specials so you don't get overwhelmed.

If you're looking for individualized support in creating your marketing plan, contact SCORE for free business mentoring . Touright Bicycle Shop owners David and Susan Sperstad in Little Falls, Minn. explain why they sought the expertise of a mentor: "We knew experience is the best teacher, so we couldn't go wrong in reaching out to a SCORE mentor who had successfully run a small business," said David.

Interested in more information on marketing strategies and best practices? SCORE is hosting a webinar, How To Create A Marketing Plan For Your Small Business, on May 30 at 1 PM ET . Registration is free and available here .

About SCORE: Since 1964, SCORE has helped more than 17 million entrepreneurs start, grow or successfully exit a business. SCORE's 10,000 volunteers provide free, expert mentoring, resources and education in all 50 U.S. states and territories. Visit SCORE at www.score.org .

Funded [in part] through a Cooperative Agreement with the U.S. Small Business Administration.

CONTACT: SCORE 202-968-6428 [email protected]

Looking for a small business expert or owner for an upcoming media story? Email [email protected]  to request an interview source.

View original content to download multimedia: https://www.prnewswire.com/news-releases/how-to-create-a-marketing-plan-for-your-small-business-302150381.html

SOURCE SCORE

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How to create an effective business plan for an accounting firm, filter by category.

Thinking of starting your own accounting firm? That's great! Getting success in the high-demand finance industry needs persistence, hard work, and proper planning.

Yes, a detailed accounting firm business plan! Whether you are preparing to raise funding, applying for loans, or want to expand the company—a business plan is the key to all. 

But do you know how to write one? Worry not, you are at the right place. This guide on writing an accounting business plan effectively will help you get started. 

Why do you need a business plan for your accounting firm?

If you're planning to launch a new accounting firm or thinking of expanding the existing one, a well-crafted business plan is essential. It does not only act as a roadmap for your firm's growth, but it also improves your chances of securing funding if required. 

It also outlines the goals and strategies of the company, allowing you to make strong decisions that align with its long-term goals.

How to write an accounting firm business plan?

Writing an effective business plan is critical for the success of your accounting firm. It acts as a roadmap for your business. But writing it includes many steps—if you need help you can use any business planning software for support. Various steps to include in the plan are: 

1. Executive summary 

An executive summary is a brief overview of the entire business plan. It acts as a hook to engage readers, motivating them to further explore your business plan. 

This section should include important details such as mission, goals, services briefs, marketing & sales strategies, and financial goals.

The executive summary should be concise yet comprehensive, giving readers a clear understanding of your firm's potential and value proposition.

2. Company description 

Now, this is the section where you give a detailed description of your accounting firm. 

Start the section by mentioning the legal structure of your accounting firm, whether it's a sole proprietorship, partnership, limited liability company (LLC), or corporation. 

Also, highlight your firm's mission, values, long-term vision of the firm, location of your business, and business history (if any). You should also mention the owners of the business along with their experience and educational qualifications. 

3. Market analysis

Before you start writing your business plan, conduct market research . Identify the size and scope of the market, including the number of accounting firms. 

First, define your target market based on your research. Understand all their pain points and accounting needs, so you can customize your services accordingly. 

After that, do the competitive analysis. Identify your direct and indirect competitors, and conduct a SWOT analysis to understand your unique selling propositions. 

Mention any industry trends. You can adapt your strategies by staying informed about all the trends.

Finally, add the legal regulations you need to follow to run the accounting business in a particular location. Mention about all the licenses or permits your business needs. 

4. Accounting services

This is the section, where you highlight all the services and mention how you are the best in providing them. 

Give a detailed description of each service you provide. It can be about tax preparation, auditing, bookkeeping, or consulting. You can also mention the specialized services if you provide any such as business valuation, acquisition support, or anything else. 

Mention if you use any special software or technology to provide such services. For example, any accounting software, client portal software , communication tools, etc. 

5. Marketing and sales strategies

After mentioning your services, you need to highlight sales and marketing strategies to show how will you reach the customers. 

Here, you need to identify the types of customers you are going to serve. For example, individuals, firms, small businesses, startups, or NPOs. Once you know the target audience, describe your strategies to attract them. Not only attract them but also retain the existing customers. 

Some strategies your accounting firm can use are networking events, social media marketing, SEO, content marketing, email marketing, etc. 

6. Operational plan

The main essence of an operational plan is to showcase how you work daily. Here explain the procedure of the services you provide. 

For example, a client needs to register first, then schedule a meeting with the accountant, and then that particular accountant will be in the touch with client throughout. 

With the procedure, you need to mention the timeline too, in which you will provide the services. Along with all these, mention in detail all the technologies or software you plan to purchase like project management tool , bookkeeping & accounting software, file sharing software , or some other. 

7. Management team

Introduce your accounting firm's key members along with their roles, experience, and educational qualifications. This will build trust for your audience about who is behind the firm and how reliable they are. 

Include brief biographies or resumes of each key team member to show their expertise. You also need to give details about the CEO or the owners of the firm. 

Additionally, showcase the organizational structure of your team members and who will report to whom. Do not forget to include any advisory board or third-party consultants, if you have hired any. 

8. Financial plan

Here, you have to show the financial health of your accounting firm. You need to present the financial forecasts of the firm for at least three to five years. 

The financial forecasts should include profit & loss statements, cash flow statements, and balance sheets.

With one view of the financial plan, your audience should get to know how much profit your business will make in the future. They should also get to know about the break-even point of the business. 

9. Funding request

In the funding request section, mention the financial ask you need for your business. For that, you need to calculate the startup costs first and be clear about your requirements from investors or bankers. 

Provide a breakdown of the funding required for various purposes, such as office rent, staff salaries, marketing, technology, and equipment. 

Highlight the potential return on investment for investors, including projected revenue growth and profitability. If you are not writing the accounting firm's business plan for funding then you can skip this section. 

10. Appendix

An appendix is kind of your supporting section, which has all the documents that support the main content of the whole business plan. 

This might include resumes of the team members, detailed financial projections, customer feedback, legal documents, or any other additional information that you feel like to be added. 

Including all this additional information can help provide a wider view of your accounting firm and support your business plan.

How Clinked Can Help You

Starting the adventure of managing an accounting firm can be significantly smoother with the right technological partners. Clinked is here to supercharge your firm’s operational capabilities and client interactions.

Here’s how Clinked can be a game-changer for your business:

• Secure Client Portal: Imagine a world where your clients have continuous access to a secure, branded client portal for your accounting firm . Here, they can view their financial documents, share necessary files, and communicate effortlessly with your team. This transparency not only boosts client satisfaction but also enhances client retention.
• Effortless Real-Time Collaboration: With Clinked, gone are the days of back-and-forth emails and disconnected workflows. Your team can now edit documents simultaneously, streamline processes, and ensure that every financial statement or tax filing is perfect the first time around.
• Streamlined Task Management: Keep your projects on track with Clinked’s intuitive task management tools. Assign tasks, set deadlines, and monitor progress in a way that ensures your team is always productive and no client query goes unanswered.

• Uncompromised Security and Compliance: In the realm of accounting, securing sensitive information is paramount. Clinked fortifies your client data with state-of-the-art security measures and ensures compliance with the latest financial regulations, thereby nurturing trust and maintaining your firm’s esteemed reputation.
• Mobile Accessibility: In today’s fast-paced world, access to information on the go is not just a luxury—it’s a necessity. With Clinked’s mobile app, your team and clients can remain connected and operational from anywhere, at any time, facilitating unparalleled flexibility and responsiveness.

By integrating Clinked into your daily operations, you not only streamline complex processes but also enhance your firm’s overall productivity and client service capabilities. With Clinked, you’re not just surviving in the competitive accounting industry; you’re thriving.

So that's it! That is how you write an effective accounting firm business plan. If you are still confused about how to write one, then in this AI phase, you can use an AI business plan generator to write your plan. 

Using an AI business plan generator can save you time and effort, allowing you to focus on other aspects of your business. Therefore, using these tools can be beneficial for business owners, entrepreneurs, and individuals.

Alongside AI tools, integrating platforms like Clinked can further enhance your business operations and client interactions. Clinked offers a secure, customizable client portal, real-time collaboration tools, and mobile access to manage your business effectively from anywhere. These features ensure that your accounting firm not only meets but exceeds client expectations, setting you apart in a competitive industry. Embrace these technological solutions, and propel your firm towards a successful future.

Book a demo  to find out about our plan for your success!

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IBM marketing VP on sales-driven ads and the brand’s plan to unite cloud computing & AI

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By Audrey Kemp, LA Reporter

May 22, 2024 | 7 min read

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In an exclusive interview at the World Federation of Advertisers’ Global Marketer Week, Jonathan Adashek, IBM’s senior VP of marketing & communications, highlights IBM’s dedication to pioneering technologies like AI and hybrid cloud solutions – and the potential that these tools have to redefine marketing and business in near future.

Adashek sits down with The Drum's Audrey Kemp to discuss marketing at IBM / Credit: Audrey Kemp

At the World Federation of Advertisers’ Global Marketer Week in Toronto, IBM’s senior vice-president of marketing and communications, Jonathan Adashek, shared his insights on the evolving landscape of marketing and the integral role technology plays in IBM’s strategic direction.

Adashek’s interest in aligning marketing with sales, leveraging AI and exploring future technologies like quantum AI provides a roadmap for IBM’s future growth, innovation and leadership in the computing industry.

Tightening the bonds between sales & marketing

At the heart of Adashek’s strategic approach is a sense that marketing and sales are converging, each party to an increasingly symbiotic relationship.

“There is more of an expectation for marketing organizations to be even closer aligned to sales than they have been in the past,” he explains, noting the complexity of modern sales processes involving diverse buying groups and intricate cycles.

It’s clear that Adashek views it as his responsibility to ensure that IBM’s marketing initiatives are always inherently connected to the company’s business needs. Every campaign he leads is designed to support IBM’s sales and business growth goals. “If it’s helping us to sell another instance of WatsonX [a commercial generative AI and scientific data platform], mainframe or whatever it might be, we need to make sure that all the work we’re doing is driving those business objectives,” he says.

The brand’s ‘Trust What You Create’ campaign, led by Ogilvy and launched at the Adobe Summit in March, exemplifies this approach. This project transformed the Las Vegas Sphere into a fishbowl with various fish symbolizing data issues, such as the ‘missing data fish’ and the ‘disco ball fish’ representing data drift. The creative execution not only captured attention but also underscored the importance of trusting data.

In Adashek’s view, the campaign served as a masterclass in modern B2B marketing. “The execution of it was so spot-on,” he recounts. “We told a story that was relevant for the audience that was there, that was tied to our business objectives, and tied to the objectives of our partner, Adobe, to make that be successful.”

At the same time, Adashek says, the brand’s marketing efforts always need to resonate with IBM’s longstanding reputation for innovation and excellence – ideas at the heart of the 113-year-old brand’s identity.

“We’ve got our principles that make us IBM and we can never deviate from those,” he says. “People engage with us because of what we bring to the table and who we are.”

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The union of cloud computing & AI as a competitive differentiator

Adashek, like many modern marketers, sees AI as the most potentially transformative technology for the marketing world today.

The impact of AI, he posits, will be “far-reaching” in marketing.

“AI is changing the way we approach everything,” he says. Specifically, Adashek suggests that marketers who lean into AI can expect to enjoy more precise data analysis, better-personalized content creation and more efficient content delivery.

In the years to come, Adashek echoes the words of IBM’s CEO, Arvind Krishna, who has articulated IBM’s vision to become the leading hybrid cloud and AI company.

“That’s where we’re focused and I think we are making a lot of progress,” Adashek says while acknowledging that the hybrid cloud industry is still nascent. He also expects the ongoing exploration of open-source methodologies and models to drive further innovation in these areas.

Beyond these investments, Adashek is optimistic about the potential for quantum AI – the intersection of quantum computing and artificial intelligence.

According to AI Multiple Research, quantum AI will be able to achieve results that are not possible with classical computers, like the rapid training of machine learning models and the creation of optimized algorithms.

“I am excited about what the future brings when quantum AI commercializes in a few years.”

For more insights from top marketers, check out Nissan CMO Allyson Witherspoon’s perspectives on automotive marketing in the age of connectivity & automation .

Sign up for The Drum’s daily newsletter here .

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