How it works

Transform your enterprise with the scalable mindsets, skills, & behavior change that drive performance.

Explore how BetterUp connects to your core business systems.

We pair AI with the latest in human-centered coaching to drive powerful, lasting learning and behavior change.

Build leaders that accelerate team performance and engagement.

Unlock performance potential at scale with AI-powered curated growth journeys.

Build resilience, well-being and agility to drive performance across your entire enterprise.

Transform your business, starting with your sales leaders.

Unlock business impact from the top with executive coaching.

Foster a culture of inclusion and belonging.

Accelerate the performance and potential of your agencies and employees.

See how innovative organizations use BetterUp to build a thriving workforce.

Discover how BetterUp measurably impacts key business outcomes for organizations like yours.

Daring Leadership Institute: a groundbreaking partnership that amplifies Brené Brown's empirically based, courage-building curriculum with BetterUp’s human transformation platform.

Brené Brown and Alexi Robichaux on Stage at Uplift

  • What is coaching?

Learn how 1:1 coaching works, who its for, and if it's right for you.

Accelerate your personal and professional growth with the expert guidance of a BetterUp Coach.

Types of Coaching

Navigate career transitions, accelerate your professional growth, and achieve your career goals with expert coaching.

Enhance your communication skills for better personal and professional relationships, with tailored coaching that focuses on your needs.

Find balance, resilience, and well-being in all areas of your life with holistic coaching designed to empower you.

Discover your perfect match : Take our 5-minute assessment and let us pair you with one of our top Coaches tailored just for you.

Find your coach

BetterUp coaching session happening

Research, expert insights, and resources to develop courageous leaders within your organization.

Best practices, research, and tools to fuel individual and business growth.

View on-demand BetterUp events and learn about upcoming live discussions.

The latest insights and ideas for building a high-performing workplace.

  • BetterUp Briefing

The online magazine that helps you understand tomorrow's workforce trends, today.

Innovative research featured in peer-reviewed journals, press, and more.

Founded in 2022 to deepen the understanding of the intersection of well-being, purpose, and performance

We're on a mission to help everyone live with clarity, purpose, and passion.

Join us and create impactful change.

Read the buzz about BetterUp.

Meet the leadership that's passionate about empowering your workforce.

Find your Coach

For Business

For Individuals

Request a demo

How to develop critical thinking skills

man-thinking-while-holding-pen-and-looking-at-computer-how-to-develop-critical-thinking-skills

Jump to section

What are critical thinking skills?

How to develop critical thinking skills: 12 tips, how to practice critical thinking skills at work, become your own best critic.

A client requests a tight deadline on an intense project. Your childcare provider calls in sick on a day full of meetings. Payment from a contract gig is a month behind. 

Your day-to-day will always have challenges, big and small. And no matter the size and urgency, they all ask you to use critical thinking to analyze the situation and arrive at the right solution. 

Critical thinking includes a wide set of soft skills that encourage continuous learning, resilience , and self-reflection. The more you add to your professional toolbelt, the more equipped you’ll be to tackle whatever challenge presents itself. Here’s how to develop critical thinking, with examples explaining how to use it.

Critical thinking skills are the skills you use to analyze information, imagine scenarios holistically, and create rational solutions. It’s a type of emotional intelligence that stimulates effective problem-solving and decision-making . 

When you fine-tune your critical thinking skills, you seek beyond face-value observations and knee-jerk reactions. Instead, you harvest deeper insights and string together ideas and concepts in logical, sometimes out-of-the-box , ways. 

Imagine a team working on a marketing strategy for a new set of services. That team might use critical thinking to balance goals and key performance indicators , like new customer acquisition costs, average monthly sales, and net profit margins. They understand the connections between overlapping factors to build a strategy that stays within budget and attracts new sales. 

Looking for ways to improve critical thinking skills? Start by brushing up on the following soft skills that fall under this umbrella: 

  • Analytical thinking: Approaching problems with an analytical eye includes breaking down complex issues into small chunks and examining their significance. An example could be organizing customer feedback to identify trends and improve your product offerings. 
  • Open-mindedness: Push past cognitive biases and be receptive to different points of view and constructive feedback . Managers and team members who keep an open mind position themselves to hear new ideas that foster innovation . 
  • Creative thinking: With creative thinking , you can develop several ideas to address a single problem, like brainstorming more efficient workflow best practices to boost productivity and employee morale . 
  • Self-reflection: Self-reflection lets you examine your thinking and assumptions to stimulate healthier collaboration and thought processes. Maybe a bad first impression created a negative anchoring bias with a new coworker. Reflecting on your own behavior stirs up empathy and improves the relationship. 
  • Evaluation: With evaluation skills, you tackle the pros and cons of a situation based on logic rather than emotion. When prioritizing tasks , you might be tempted to do the fun or easy ones first, but evaluating their urgency and importance can help you make better decisions. 

There’s no magic method to change your thinking processes. Improvement happens with small, intentional changes to your everyday habits until a more critical approach to thinking is automatic. 

Here are 12 tips for building stronger self-awareness and learning how to improve critical thinking: 

1. Be cautious

There’s nothing wrong with a little bit of skepticism. One of the core principles of critical thinking is asking questions and dissecting the available information. You might surprise yourself at what you find when you stop to think before taking action. 

Before making a decision, use evidence, logic, and deductive reasoning to support your own opinions or challenge ideas. It helps you and your team avoid falling prey to bad information or resistance to change .

2. Ask open-ended questions

“Yes” or “no” questions invite agreement rather than reflection. Instead, ask open-ended questions that force you to engage in analysis and rumination. Digging deeper can help you identify potential biases, uncover assumptions, and arrive at new hypotheses and possible solutions. 

3. Do your research

No matter your proficiency, you can always learn more. Turning to different points of view and information is a great way to develop a comprehensive understanding of a topic and make informed decisions. You’ll prioritize reliable information rather than fall into emotional or automatic decision-making. 

close-up-of-mans-hands-opening-a-dictionary-with-notebook-on-the-side-how-to-develop-critical-thinking-skills

4. Consider several opinions

You might spend so much time on your work that it’s easy to get stuck in your own perspective, especially if you work independently on a remote team . Make an effort to reach out to colleagues to hear different ideas and thought patterns. Their input might surprise you.

If or when you disagree, remember that you and your team share a common goal. Divergent opinions are constructive, so shift the focus to finding solutions rather than defending disagreements. 

5. Learn to be quiet

Active listening is the intentional practice of concentrating on a conversation partner instead of your own thoughts. It’s about paying attention to detail and letting people know you value their opinions, which can open your mind to new perspectives and thought processes.

If you’re brainstorming with your team or having a 1:1 with a coworker , listen, ask clarifying questions, and work to understand other peoples’ viewpoints. Listening to your team will help you find fallacies in arguments to improve possible solutions.

6. Schedule reflection

Whether waking up at 5 am or using a procrastination hack, scheduling time to think puts you in a growth mindset . Your mind has natural cognitive biases to help you simplify decision-making, but squashing them is key to thinking critically and finding new solutions besides the ones you might gravitate toward. Creating time and calm space in your day gives you the chance to step back and visualize the biases that impact your decision-making. 

7. Cultivate curiosity

With so many demands and job responsibilities, it’s easy to seek solace in routine. But getting out of your comfort zone helps spark critical thinking and find more solutions than you usually might.

If curiosity doesn’t come naturally to you, cultivate a thirst for knowledge by reskilling and upskilling . Not only will you add a new skill to your resume , but expanding the limits of your professional knowledge might motivate you to ask more questions. 

You don’t have to develop critical thinking skills exclusively in the office. Whether on your break or finding a hobby to do after work, playing strategic games or filling out crosswords can prime your brain for problem-solving. 

woman-solving-puzzle-at-home-how-to-develop-critical-thinking-skills

9. Write it down

Recording your thoughts with pen and paper can lead to stronger brain activity than typing them out on a keyboard. If you’re stuck and want to think more critically about a problem, writing your ideas can help you process information more deeply.

The act of recording ideas on paper can also improve your memory . Ideas are more likely to linger in the background of your mind, leading to deeper thinking that informs your decision-making process. 

10. Speak up

Take opportunities to share your opinion, even if it intimidates you. Whether at a networking event with new people or a meeting with close colleagues, try to engage with people who challenge or help you develop your ideas. Having conversations that force you to support your position encourages you to refine your argument and think critically. 

11. Stay humble

Ideas and concepts aren’t the same as real-life actions. There may be such a thing as negative outcomes, but there’s no such thing as a bad idea. At the brainstorming stage , don’t be afraid to make mistakes.

Sometimes the best solutions come from off-the-wall, unorthodox decisions. Sit in your creativity , let ideas flow, and don’t be afraid to share them with your colleagues. Putting yourself in a creative mindset helps you see situations from new perspectives and arrive at innovative conclusions. 

12. Embrace discomfort

Get comfortable feeling uncomfortable . It isn’t easy when others challenge your ideas, but sometimes, it’s the only way to see new perspectives and think critically.

By willingly stepping into unfamiliar territory, you foster the resilience and flexibility you need to become a better thinker. You’ll learn how to pick yourself up from failure and approach problems from fresh angles. 

man-looking-down-to-something-while-thinking-how-to-develop-critical-thinking-skills

Thinking critically is easier said than done. To help you understand its impact (and how to use it), here are two scenarios that require critical thinking skills and provide teachable moments. 

Scenario #1: Unexpected delays and budget

Imagine your team is working on producing an event. Unexpectedly, a vendor explains they’ll be a week behind on delivering materials. Then another vendor sends a quote that’s more than you can afford. Unless you develop a creative solution, the team will have to push back deadlines and go over budget, potentially costing the client’s trust. 

Here’s how you could approach the situation with creative thinking:

  • Analyze the situation holistically: Determine how the delayed materials and over-budget quote will impact the rest of your timeline and financial resources . That way, you can identify whether you need to build an entirely new plan with new vendors, or if it’s worth it to readjust time and resources. 
  • Identify your alternative options: With careful assessment, your team decides that another vendor can’t provide the same materials in a quicker time frame. You’ll need to rearrange assignment schedules to complete everything on time. 
  • Collaborate and adapt: Your team has an emergency meeting to rearrange your project schedule. You write down each deliverable and determine which ones you can and can’t complete by the deadline. To compensate for lost time, you rearrange your task schedule to complete everything that doesn’t need the delayed materials first, then advance as far as you can on the tasks that do. 
  • Check different resources: In the meantime, you scour through your contact sheet to find alternative vendors that fit your budget. Accounting helps by providing old invoices to determine which vendors have quoted less for previous jobs. After pulling all your sources, you find a vendor that fits your budget. 
  • Maintain open communication: You create a special Slack channel to keep everyone up to date on changes, challenges, and additional delays. Keeping an open line encourages transparency on the team’s progress and boosts everyone’s confidence. 

coworkers-at-meeting-looking-together-the-screen-how-to-develop-critical-thinking-skills

Scenario #2: Differing opinions 

A conflict arises between two team members on the best approach for a new strategy for a gaming app. One believes that small tweaks to the current content are necessary to maintain user engagement and stay within budget. The other believes a bold revamp is needed to encourage new followers and stronger sales revenue. 

Here’s how critical thinking could help this conflict:

  • Listen actively: Give both team members the opportunity to present their ideas free of interruption. Encourage the entire team to ask open-ended questions to more fully understand and develop each argument. 
  • Flex your analytical skills: After learning more about both ideas, everyone should objectively assess the benefits and drawbacks of each approach. Analyze each idea's risk, merits, and feasibility based on available data and the app’s goals and objectives. 
  • Identify common ground: The team discusses similarities between each approach and brainstorms ways to integrate both idea s, like making small but eye-catching modifications to existing content or using the same visual design in new media formats. 
  • Test new strategy: To test out the potential of a bolder strategy, the team decides to A/B test both approaches. You create a set of criteria to evenly distribute users by different demographics to analyze engagement, revenue, and customer turnover. 
  • Monitor and adapt: After implementing the A/B test, the team closely monitors the results of each strategy. You regroup and optimize the changes that provide stronger results after the testing. That way, all team members understand why you’re making the changes you decide to make.

You can’t think your problems away. But you can equip yourself with skills that help you move through your biggest challenges and find innovative solutions. Learning how to develop critical thinking is the start of honing an adaptable growth mindset. 

Now that you have resources to increase critical thinking skills in your professional development, you can identify whether you embrace change or routine, are open or resistant to feedback, or turn to research or emotion will build self-awareness. From there, tweak and incorporate techniques to be a critical thinker when life presents you with a problem.

Understand Yourself Better:

Big 5 Personality Test

Elizabeth Perry, ACC

Elizabeth Perry is a Coach Community Manager at BetterUp. She uses strategic engagement strategies to cultivate a learning community across a global network of Coaches through in-person and virtual experiences, technology-enabled platforms, and strategic coaching industry partnerships. With over 3 years of coaching experience and a certification in transformative leadership and life coaching from Sofia University, Elizabeth leverages transpersonal psychology expertise to help coaches and clients gain awareness of their behavioral and thought patterns, discover their purpose and passions, and elevate their potential. She is a lifelong student of psychology, personal growth, and human potential as well as an ICF-certified ACC transpersonal life and leadership Coach.

How divergent thinking can drive your creativity

What’s convergent thinking how to be a better problem-solver, 8 creative solutions to your most challenging problems, critical thinking is the one skillset you can't afford not to master, can dreams help you solve problems 6 ways to try, what is lateral thinking 7 techniques to encourage creative ideas, how emotions affect learning: the impact of emotions, 17 memorization techniques to sharpen your memory & recall, how different learning styles make a difference at work, betterup named a 2019 “cool vendor” in human capital management: enhancing employee experience by gartnerup your game: a new model for leadership, 7 critical teamwork skills and how to develop them, what is creative thinking and how can i improve, 6 big picture thinking strategies that you'll actually use, what are analytical skills examples and how to level up, stay connected with betterup, get our newsletter, event invites, plus product insights and research..

3100 E 5th Street, Suite 350 Austin, TX 78702

  • Platform Overview
  • Integrations
  • Powered by AI
  • BetterUp Lead™
  • BetterUp Manage™
  • BetterUp Care®
  • Sales Performance
  • Diversity & Inclusion
  • Case Studies
  • Why BetterUp?
  • About Coaching
  • Find your Coach
  • Career Coaching
  • Communication Coaching
  • Personal Coaching
  • News and Press
  • Leadership Team
  • Become a BetterUp Coach
  • BetterUp Labs
  • Center for Purpose & Performance
  • Leadership Training
  • Business Coaching
  • Contact Support
  • Contact Sales
  • Privacy Policy
  • Acceptable Use Policy
  • Trust & Security
  • Cookie Preferences
  • About Amy Gray | The Leadership Effect

Individual Leadership Coaching

  • Business Coaching
  • Master Deep Active Listening Skills for Leaders & Managers
  • Coaching Skills for Leaders & Managers
  • Course: Team Trust Foundations
  • Course: Better 1:1s
  • Give Constructive Feedback That Creates An Impact Guidebook
  • 9 Critical Thinking Tools Every Effective Leader Needs Guidebook
  • Receiving Feedback Webinar
  • Giving Feedback Webinar
  • Other Recommended Resources
  • Critical Thinking , Decision Making , Strategies & Tools

9 Critical Thinking Tools for Better Decision Making

  • - November 26, 2021
“A great many people think they are thinking when they are merely rearranging their prejudices.” William James

This article is a companion to my previous article about a Decision-Making Framework for Leaders and will refer to some of the concepts in that post. Today, I’m sharing an overview of 9 critical thinking tools you can use as a leader making decisions for your organisation or team. I have written a more in-depth article on each of the tools and you will find links to those articles below.

Table of Contents

What is critical thinking.

Critical thinking is the mode of thinking – about any subject, content, or problem – in which the thinker improves the quality of his or her thinking by skillfully analyzing, assessing, and reconstructing it.

It entails effective communication and problem-solving abilities, as well as a commitment to overcoming our biases.

Or, to put it another way – critical thinking is the art of thinking about our approach to thinking. It’s about gaining knowledge, comprehending it, applying that knowledge, analyzing and synthesizing.

Critical thinking can happen at any part of the decision making process. And the goal is to make sure we think deeply about our thinking and apply that thinking in different ways to come up with options and alternatives.

Think of it as a construct of moving through our thinking instead of just rushing through it.

Critical Thinking Is An Important Part of Decision-Making

It’s important to understand that critical thinking can sit outside of a specific decision-making process. And by the same token, decision making doesn’t always need to include critical thinking.

But for the purposes of this article, I’m addressing critical thinking within the problem and decision-making context.

And I’m sharing 9 critical thinking tools that are helpful for people at every stage of their leadership journey. There are so many tools out there and I’d love to hear from you if you have a favourite one that you’ve found useful.

So, whether you are:

  • just beginning to flex your critical thinking and decision-making muscles
  • or an experienced leader looking for tools to help you think more deeply about a problem

There is something here for you.

Let’s dive in.

9 Critical Thinking Tools For Leaders

  • Decision Tree
  • Changing Your Lens
  • Active Listening & Socratic Method
  • Decision Hygiene Checklist
  • Where Accuracy Lives
  • Overcoming Analysis Paralysis

Of course, there are many other tools available. But let’s look at how each of these can improve your decision-making and leadership skills .

1. Decision-Making Tree

The decision making tree can be useful before going into a decision-making meeting to determine how collaborative or inclusive you need to be and who should be included in the discussion on a particular issue.

This tree is a simple yes/no workflow in response to some specific questions that can guide you to identify if you need others to help you make a certain decision and if so, who you should include.

To take a deeper dive into the decision-making tree framework read our latest article.

2. Changing Your Lens

Looking at problems through a different lens is about changing your point of view, changing the context, or changing the reality. Let’s go into each of those a little more.

Point of View

Ask yourself these questions as it relates to the problem at hand.

  • Can you change your point of view?
  • How is the problem defined from the perspective of the CEO, of the frontline staff, of customers, of adjacent groups? The goal is to look at the problem from the perspective of others within your specific organisation, so adjust these as needed.

They will all look at the problem in different ways as well as define it differently, depending upon their point of view. Understanding all of the viewpoints can give you a deeper understanding of all the ramifications of the problem at hand.

We tend to come at the problem from our own functional perspective. If I work in finance, well, it’s going to be a finance problem. If you ask someone who works in IT, they’ll likely look at the same thing and say, “It’s an IT problem.”

Can you change the context in terms of how you define the problem? Find someone from another area and ask them how they would define the problem. Use their perspective to generate that different point of view.

Change Your Reality

Ask yourself, “What if I …

  • Removed some of these constraints?
  • Had some of these resources?
  • Was able to do X instead of Y?

By changing the reality, you may find a different way to define the problem that enables you to pursue different opportunities.

3. Active Listening & Socratic Method

This is pairing active listening with the Socratic method. Active listening is one of the core skills you’ll want to develop to get better at critical thinking. I also touched on active listening / deep listening in my article on difficult conversations .

Because you need to turn down the volume on your own beliefs and biases and listen to someone else. It’s about being present and staying focused.

Listening Skills include:

  • Be present and stay focused
  • Ask open-ended and probing questions
  • Be aware of your biases
  • Don’t interrupt or preempt
  • Be curious and ask questions (80/20 talk time)
  • Recap facts – repeat back what you heard using their language
  • Allow the silence
  • Move from Cosmetic>Conversational>Active>Deep Listening

When you are trying to find the problem, talk about what success looks like, and think about what the real question is, you have to be aware of your own biases. The things that resonate with you because it’s what you already believe.

Learn to ask questions and listen for insight.

When you’re trying to understand and gather information, it’s very easy to want to jump in to clarify your question when someone’s thinking.

But they’re actually thinking – so you need to sit back and allow it.

When you marry this type of active listening with some key questions that come from Socrates, it can help you understand problems at a deeper level.

To use this, just highlight one or two questions you’ve never used before to clarify, to understand the initial issue, or to bring up some assumptions. You can take just one question from each area to try out and listen for the answer.

As simple as this sounds, this is part of critical thinking. It’s about uncovering what’s actually going on to get to the root cause of a situation.

To take a deeper dive into the socratic method framework and some scenarios in the worplace read our latest article.

4. Decision Hygiene Checklist

When we think about active listening with great questions, we need to make sure that we are learning what someone else thinks without infecting them with what WE think.

That’s where the Decision Hygiene Checklist comes in. When we’re in this gathering and analysing data phase, you need to make sure you keep that analysis in a neutral environment. Don’t signal your conclusions.

You may want to quarantine people from past decisions, as well. Don’t bring up past decisions or outcomes because you want to get the information from them without it being polluted.

When you’re seeking feedback from others, exercise good decision hygiene in the following ways:

  • Quarantine others from your opinions and beliefs when asking for feedback.
  • Frame your request for feedback in a neutral fashion to keep from signalling your conclusions.
  • Quarantine others from outcomes when asking about past decisions.
  • Prior to being amid a decision, make a checklist of the fact and relevant information you would need to provide feedback for such a decision.
  • Have the people seeking and giving feedback agree to be accountable to provide all the relevant information, ask for anything that’s not been provided, and refuse to give feedback if the person seeking feedback can’t provide relevant information.

When involved in a group setting, exercise these additional forms of decision hygiene:

  • Solicit feedback independently, before a group discussion or before members express their views to one another.
  • Anonymize the sources of the views and distribute a compilation to group members for review, in advance of group meetings or discussion.

5. Where Accuracy Lives

Remaining on the flavour of understanding that our own beliefs can compete or pollute reality and our decision making, another approach is to think about where accuracy lives.

The Inside View is from your own perspective, experiences, and beliefs. The Outside View is the way others see the world and the situation you’re in. And somewhere in the middle may be the reality.

This tool is quite simple. Start out with your inside view and describe the challenge from your perspective. Write down your understanding, your analysis, and maybe even your conclusions.

Then it’s almost like De Bono’s six hats where you take that hat off and you look at the outside view. Describe the situation from an outside view. Ask yourself if a co-worker had this problem, how would they view it? How might their perspective differ? What kind of solutions could they offer?

And then you marry those two narratives. One thing about the outside view is that you can get statistics around some of the information you’re looking at.

It can be quite helpful to get a base level of what is actually proven and true, statistically, that is not polluted by the inside view.

Once you’ve run through this process, ask yourself:

  • Did this actually change my view?
  • Can I see the biases that were sitting there?
  • And if Yes, why?

To learn more about how to use this framework and how to overcome some of the obstacles you might encounter read our deeper dive here.

6. The 5 Whys: Root Cause Analysis

This is a really simple tool that starts off by defining the problem or the defect and then continuing to ask why until you get to the 5th Why. This is is usually where you’ll start to discover a possible solution.

Here’s a simple example:

  • Problem – I ran a red light.
  • Well, why did it happen? I was late for an appointment.
  • Why did that happen? Well, I woke up late.
  • And why did that happen? My alarm didn’t go off on my phone.
  • Why did that happen? I didn’t plug it into the charger.
  • And why is that happening? It wasn’t plugged in. It’s because I forgot to plug it in.

So there’s the possible solution – I’ve got to set up a recurring alarm at 9pm to remind me to plug my phone in.

This is a tool perfect for junior members on your team, or ones that come to you with a barrage of questions on a problem. Have them take the 5 Whys template and think it through, ask themselves the 5 why’s.

Interested in learning more about how to use the 5 Why’s framework and how to overcome some of the obstacles you might encounter? Read our latest article with case studies.

7. RAID Log

RAID stands for

  • Risks – write down the risks that will have an adverse impact on this?
  • Assumptions – list out all the associated assumptions
  • Issues – What are some of the issues that have already impacted or could impact the project?
  • Dependencies – what are the dependencies

The RAID Log is often used when you’ve got multiple decisions about an ongoing project.

Whether you’ll be assessing your thinking by yourself, or with team members or customers, this is a great way to make sure you’re gathering all of the necessary information including the assumptions, any issues and dependencies.

8. The 7 So-Whats: Consequences of Actions

All of the previous tools are designed to help you define what the problem is. But it’s also important to think about the consequences of actions.

As you grow as a leader, you’ll need to be comfortable understanding both big thinking and little thinking. Big picture and little details so you are confident in your decisions.

A big part of that is understanding the consequences of your actions and decisions. That’s what the 7 So-Whats tool is about.

The 7 So-Whats is similar to the 5 Whys in that you ask the same question repeatedly to get the answer. Start with your recommendation or possible solution and then ask “So, what will that mean” 7 times.

For example, if you need to hire a new sales rep, the first ‘So, what’ would be something like, “We’ll need to have the right job description and salary package for them, and let the team know they’re coming on.”

And then you work your way through the rest of the ‘So, Whats’ to detail out the results or consequences of the action you’re thinking about.

To read more about the 7 So-Whats read our comprehensive article with case studies.

9. Overcoming Analysis Paralysis

A lot of people get caught up in analysis paralysis. I know I do. Whether it’s thinking about moving house or taking on a new hire, you get all the information but you still feel stuck.

What I find is that it’s usually because we are narrowing our focus too much, especially when it comes to advancement in your career or self-promotion.

So here are some questions to help you push through that analysis paralysis. Ask yourself:

  • How would I make this decision if I was focused on opening up opportunities for myself / the situation?
  • What would I advise my best friend to do? Or What would my successor do in this situation?
  • Your caution may be the result of short-term fears, such as embarrassment, that aren’t important in the long run. Can you create a timeline or deadline to make the decision that will give you some mental distance?

Basically, you want to ask yourself what is holding you back. Is it fear? Fear of disappointment? Or that you don’t have enough information?

Perhaps you think you could get more information, but can you get more information in the time available? If not, then make the decision with what you have.

If you hold back from making your decision, what will the impact be for your stakeholders, your career, and how people view you?

The purpose of this tool is to separate yourself from the situation a little bit so you can look at it more subjectively as if you were advising a friend. And push through the paralysis to make the decision.

9 Critical Thinking Tools For Better Decision-Making

Taking time to think about how you think and using tools like these can be the difference between becoming a good leader and a great one.

Use these nine critical thinking tools to empower you to make better decisions for your business, organisation, and career – and feel confident doing so.

For personalised guidance on how best to use critical thinking skills for your business or organisation, drop us a line . We would be happy to partner with you to create a plan tailored to your needs.

Amy Gray is a seasoned executive and business coach who helps growth-minded leaders achieve clarity, confidence, and results. With over 25 years of hands-on experience in senior leadership, marketing, and technology roles, she has a proven track record of empowering leaders to develop business strategies, build high-performance teams, drive customer acquisition, and optimise their bottom line.

Leave A Reply Cancel reply

Your email address will not be published. Required fields are marked *

Save my name, email, and website in this browser for the next time I comment.

Useful resources

Start your journey today, you may be interested in.

  • Coaching , Insights , Leadership , Listening , Productivity , Team Engagement

The Art of Delegation Empowering Your Team and Elevating Your Leadership Part 2 of 2

  • Coaching , Insights , Leadership , Listening , Team Engagement

From Bottleneck to Breakthrough: A Leader’s Guide to Trust and Delegation Part 1 of 2

  • Coaching , Insights , Leadership , Strategies & Tools

Evolve to Lead: Embracing Personal Growth as the Key to Team and Organisational Success

Leadership Development Programs

About Amy Gray

Subscribe To Our Mailing List

Privacy Policy

Corporate Policies and Statements

Articles & Insights

Client Stories & Results

  • Recommended Resources

Ebook: How To Give Feedback

[email protected]

Sydney, Australia

LinkedIn: Amy Gray

Instagram: @LeadershipEffect

  • Programs & Courses
  • Client Stories

© The Leadership Effect All rights reserved.

tools for critical thinking

  • For Individuals
  • For Businesses
  • For Universities
  • For Governments
  • Online Degrees
  • Find your New Career
  • Join for Free

What Are Critical Thinking Skills and Why Are They Important?

Learn what critical thinking skills are, why they’re important, and how to develop and apply them in your workplace and everyday life.

[Featured Image]:  Project Manager, approaching  and analyzing the latest project with a team member,

We often use critical thinking skills without even realizing it. When you make a decision, such as which cereal to eat for breakfast, you're using critical thinking to determine the best option for you that day.

Critical thinking is like a muscle that can be exercised and built over time. It is a skill that can help propel your career to new heights. You'll be able to solve workplace issues, use trial and error to troubleshoot ideas, and more.

We'll take you through what it is and some examples so you can begin your journey in mastering this skill.

What is critical thinking?

Critical thinking is the ability to interpret, evaluate, and analyze facts and information that are available, to form a judgment or decide if something is right or wrong.

More than just being curious about the world around you, critical thinkers make connections between logical ideas to see the bigger picture. Building your critical thinking skills means being able to advocate your ideas and opinions, present them in a logical fashion, and make decisions for improvement.

Coursera Plus

Build job-ready skills with a Coursera Plus subscription

  • Get access to 7,000+ learning programs from world-class universities and companies, including Google, Yale, Salesforce, and more
  • Try different courses and find your best fit at no additional cost
  • Earn certificates for learning programs you complete
  • A subscription price of $59/month, cancel anytime

Why is critical thinking important?

Critical thinking is useful in many areas of your life, including your career. It makes you a well-rounded individual, one who has looked at all of their options and possible solutions before making a choice.

According to the University of the People in California, having critical thinking skills is important because they are [ 1 ]:

Crucial for the economy

Essential for improving language and presentation skills

Very helpful in promoting creativity

Important for self-reflection

The basis of science and democracy 

Critical thinking skills are used every day in a myriad of ways and can be applied to situations such as a CEO approaching a group project or a nurse deciding in which order to treat their patients.

Examples of common critical thinking skills

Critical thinking skills differ from individual to individual and are utilized in various ways. Examples of common critical thinking skills include:

Identification of biases: Identifying biases means knowing there are certain people or things that may have an unfair prejudice or influence on the situation at hand. Pointing out these biases helps to remove them from contention when it comes to solving the problem and allows you to see things from a different perspective.

Research: Researching details and facts allows you to be prepared when presenting your information to people. You’ll know exactly what you’re talking about due to the time you’ve spent with the subject material, and you’ll be well-spoken and know what questions to ask to gain more knowledge. When researching, always use credible sources and factual information.

Open-mindedness: Being open-minded when having a conversation or participating in a group activity is crucial to success. Dismissing someone else’s ideas before you’ve heard them will inhibit you from progressing to a solution, and will often create animosity. If you truly want to solve a problem, you need to be willing to hear everyone’s opinions and ideas if you want them to hear yours.

Analysis: Analyzing your research will lead to you having a better understanding of the things you’ve heard and read. As a true critical thinker, you’ll want to seek out the truth and get to the source of issues. It’s important to avoid taking things at face value and always dig deeper.

Problem-solving: Problem-solving is perhaps the most important skill that critical thinkers can possess. The ability to solve issues and bounce back from conflict is what helps you succeed, be a leader, and effect change. One way to properly solve problems is to first recognize there’s a problem that needs solving. By determining the issue at hand, you can then analyze it and come up with several potential solutions.

How to develop critical thinking skills

You can develop critical thinking skills every day if you approach problems in a logical manner. Here are a few ways you can start your path to improvement:

1. Ask questions.

Be inquisitive about everything. Maintain a neutral perspective and develop a natural curiosity, so you can ask questions that develop your understanding of the situation or task at hand. The more details, facts, and information you have, the better informed you are to make decisions.

2. Practice active listening.

Utilize active listening techniques, which are founded in empathy, to really listen to what the other person is saying. Critical thinking, in part, is the cognitive process of reading the situation: the words coming out of their mouth, their body language, their reactions to your own words. Then, you might paraphrase to clarify what they're saying, so both of you agree you're on the same page.

3. Develop your logic and reasoning.

This is perhaps a more abstract task that requires practice and long-term development. However, think of a schoolteacher assessing the classroom to determine how to energize the lesson. There's options such as playing a game, watching a video, or challenging the students with a reward system. Using logic, you might decide that the reward system will take up too much time and is not an immediate fix. A video is not exactly relevant at this time. So, the teacher decides to play a simple word association game.

Scenarios like this happen every day, so next time, you can be more aware of what will work and what won't. Over time, developing your logic and reasoning will strengthen your critical thinking skills.

Learn tips and tricks on how to become a better critical thinker and problem solver through online courses from notable educational institutions on Coursera. Start with Introduction to Logic and Critical Thinking from Duke University or Mindware: Critical Thinking for the Information Age from the University of Michigan.

Article sources

University of the People, “ Why is Critical Thinking Important?: A Survival Guide , https://www.uopeople.edu/blog/why-is-critical-thinking-important/.” Accessed May 18, 2023.

Keep reading

Coursera staff.

Editorial Team

Coursera’s editorial team is comprised of highly experienced professional editors, writers, and fact...

This content has been made available for informational purposes only. Learners are advised to conduct additional research to ensure that courses and other credentials pursued meet their personal, professional, and financial goals.

Critical Thinking Models: A Comprehensive Guide for Effective Decision Making

Critical Thinking Models

Critical thinking models are valuable frameworks that help individuals develop and enhance their critical thinking skills . These models provide a structured approach to problem-solving and decision-making by encouraging the evaluation of information and arguments in a logical, systematic manner. By understanding and applying these models, one can learn to make well-reasoned judgments and decisions.

tools for critical thinking

Key Takeaways

Fundamentals of critical thinking.

tools for critical thinking

Definition and Importance

Core cognitive skills, influence of cognitive biases.

To counter the influence of cognitive biases, critical thinkers must be aware of their own assumptions and strive to apply consistent and objective evaluation criteria in their thinking process. The practice of actively recognizing and addressing cognitive biases promotes an unbiased and rational approach to problem-solving and decision-making.

The Critical Thinking Process

tools for critical thinking

Stages of Critical Thinking

Values play a significant role in the critical thinking process. Critical thinkers assess the significance of moral, ethical, or cultural values shaping the issue, argument, or decision at hand. They determine whether these values align with the evidence and logic they have analyzed.

Application in Decision Making

Critical thinking models, the red model.

The RED Model stands for Recognize Assumptions, Evaluate Arguments, and Draw Conclusions. It emphasizes the importance of questioning assumptions, weighing evidence, and reaching logical conclusions.

Bloom’s Taxonomy

Bloom’s Taxonomy is a hierarchical model that classifies cognitive skills into six levels of complexity. These levels are remembering, understanding, applying, analyzing, evaluating, and creating. By progressing through these levels, individuals can develop higher-order thinking skills.

Paul-Elder Model

The halpern critical thinking assessment.

These four critical thinking models can be used as frameworks to improve and enhance cognitive abilities. By learning and practicing these models, individuals can become better equipped to analyze complex information, evaluate options, and make well-informed decisions.

Evaluating Information and Arguments

Evidence assessment, logic and fallacies, argument analysis, enhancing critical thinking, strategies for improvement, critical thinking in education.

In the field of education, critical thinking is an essential component of effective learning and pedagogy. Integrating critical thinking into the curriculum encourages student autonomy, fosters innovation, and improves student outcomes. Teachers can use various approaches to promote critical thinking, such as:

Developing a Critical Thinking Mindset

Critical thinking in various contexts, the workplace and beyond.

In the workplace context, critical thinkers are able to recognize assumptions, evaluate arguments, and draw conclusions, following models such as the RED model . They can also adapt their thinking to suit various scenarios, allowing them to tackle complex and diverse problems.

Creative and Lateral Thinking

In conclusion, critical thinking is a multifaceted skill that comprises various thought processes, including creative and lateral thinking. By embracing these skills, individuals can excel in the workplace and in their personal lives, making better decisions and solving problems effectively.

Overcoming Challenges

Recognizing and addressing bias.

By adopting these practices, individuals can minimize the impact of biases and enhance the overall quality of their critical thinking skills.

Dealing with Information Overload

By implementing these techniques, individuals can effectively manage information overload, enabling them to process and analyze data more effectively, leading to better decision-making.

Measuring Critical Thinking

Assessment tools and criteria.

Furthermore, criteria for assessing critical thinking often include precision, relevance, and the ability to gather and analyze relevant information. Some assessors utilize the Halpern Critical Thinking Assessment , which measures the application of cognitive skills such as deduction, observation, and induction in real-world scenarios.

The Role of IQ and Tests

Frequently asked questions, what are the main steps involved in the paul-elder critical thinking model.

The Paul-Elder Critical Thinking Model is a comprehensive framework for developing critical thinking skills. The main steps include: identifying the purpose, formulating questions, gathering information, identifying assumptions, interpreting information, and evaluating arguments. The model emphasizes clarity, accuracy, precision, relevance, depth, breadth, logic, and fairness throughout the critical thinking process. By following these steps, individuals can efficiently analyze and evaluate complex ideas and issues.

Can you list five techniques to enhance critical thinking skills?

What is the red model of critical thinking and how is it applied, how do the ‘3 c’s’ of critical thinking contribute to effective problem-solving.

The ‘3 C’s’ of critical thinking – Curiosity, Creativity, and Criticism – collectively contribute to effective problem-solving. Curiosity allows individuals to explore various perspectives and ask thought-provoking questions, while Creativity helps develop innovative solutions and unique approaches to challenges. Criticism, or the ability to evaluate and analyze ideas objectively, ensures that the problem-solving process remains grounded in logic and relevance.

What characteristics distinguish critical thinking from creative thinking?

What are some recommended books to help improve problem-solving and critical thinking skills, you may also like, common critical thinking fallacies, 15 famous critical thinkers throughout history: insights and impact, embrace divergent thinking and convergent thinking, critical thinking: stop overthinking and make faster decisions, download this free ebook.

Tara Well Ph.D.

How to Improve Your Critical Thinking Skills

Traditional tools and new technologies..

Posted September 29, 2023 | Reviewed by Lybi Ma

Hannah Olinger / Unsplash

Technology provides access to vast information and makes daily life easier. Yet, too much reliance on technology potentially interferes with the acquisition and maintenance of critical thinking skills in several ways:

1. Information Overload : The constant influx of data can discourage deep critical thinking as we may come to rely on quick, surface-level information rather than delving deeply into a subject.

2. Shortened Attention Span: Frequent digital distractions can disrupt our ability for the sustained focus and concentration required for critical thinking.

3. Confirmatory Bias and Echo Chambers: Technology, including social media and personalized content algorithms, can reinforce confirmation bias . People are often exposed to information that aligns with their beliefs and opinions, making them less likely to encounter diverse perspectives and engage in critical thinking about opposing views.

4. Reduced Problem-Solving Opportunities: Technology often provides quick solutions to problems. While this benefits efficiency, it may discourage individuals from engaging in complex problem-solving, a fundamental aspect of critical thinking.

5. Loss of Research Skills: The ease of accessing information online can diminish traditional research skills, such as library research or in-depth reading. These skills are essential for critical thinking, as they involve evaluating sources, synthesizing information, and analyzing complex texts.

While technology can pose challenges to developing critical thinking skills, it's important to note that technology can also be a valuable tool for learning and skill development. It can provide access to educational resources, facilitate collaboration , and support critical thinking when used thoughtfully and intentionally. Balancing technology use with activities that encourage deep thinking and analysis is vital to lessening its potential adverse effects on critical thinking.

Writing is a traditional and powerful tool to exercise and improve your critical thinking skills. Consider these ways writing can help enhance critical thinking:

1. Clarity of Thought: Writing requires that you articulate your thoughts clearly and coherently. When you need to put your ideas on paper, you must organize them logically, which requires a deeper understanding of the subject matter.

2. Analysis and Evaluation: Critical thinking involves analyzing and evaluating information. When you write, you often need to assess the validity and relevance of different sources, arguments, or pieces of evidence, which hone your critical thinking skills.

3. Problem-Solving: Writing can be a problem-solving exercise in itself. Whether crafting an argument, developing a thesis, or finding the right words to express your ideas, writing requires thinking critically about approaching these challenges effectively.

4. Research Skills: Good writing often involves research, and research requires critical thinking. You need to assess the credibility of sources, synthesize information, and draw conclusions based on the evidence you gather.

5. Argumentation: Constructing a persuasive argument in writing is a complex process requiring critical thinking. You must anticipate counterarguments, provide evidence to support your claims, and address potential weaknesses in your reasoning.

6. Revision and Editing: To be an influential writer, you must learn to read your work critically. Editing and revising requires evaluating your writing objectively, identifying areas that need improvement, and refining your ideas and arguments.

7. Problem Identification: In some cases, writing can help you identify problems or gaps in your thinking. As you write, you might realize that your arguments are not as strong as you initially thought or that you need more information to support your claims. This recognition of limitations is a crucial aspect of critical thinking.

Writing is a dynamic process that engages multiple facets of critical thinking. It has been a valuable tool used in education , business, and personal development for centuries.

Yet, this traditional approach of self-generated written thoughts is rapidly being supplanted by AI -generated writing tools like Chat GPT (Generative Pre-trained Transformer. With over 100 million users of Chat GPT alone, we cannot ignore its potential impact. How might the increasing reliance on AI-generated writing tools influence our critical thinking skills? The impact can vary depending on how the tools are used and the context in which they are employed.

tools for critical thinking

Critical thinking involves evaluating information sources for credibility, relevance, and bias. If individuals consistently trust the information provided by chatbots without critically assessing its quality, it can hinder their development of critical thinking skills. This is especially true if they depend on the chatbot to provide answers without questioning or verifying the information. Relying solely on chatbots for answers may also reduce people's effort in problem-solving. Critical thinking often requires wrestling with complex problems, considering multiple perspectives, and generating creative solutions. If we default to chatbots for quick answers, we may miss opportunities to develop these skills.

However, it's essential to note that the impact of chatbots on critical thinking skills may not be entirely negative. These tools can also have positive effects:

1. Chatbots provide quick access to vast information, which can benefit research and problem-solving. When used as a supplement to critical thinking, they can enhance the efficiency of information retrieval.

2. Chatbots can sometimes assist in complex tasks by providing relevant data or suggestions. When individuals critically evaluate and integrate this information into their decision-making process, it can enhance their critical thinking.

3. Chatbots can be used as learning aids. They can provide explanations, examples, and guidance, which can support skill development and, when used effectively, encourage critical thinking.

In summary, the impact of chatbots on critical thinking skills depends on how we use them. The effect will be harmful if they become a crutch to avoid independent thought or analysis. However, they can be valuable resources when used as tools to facilitate and augment critical thinking and writing processes. Individuals must balance leveraging the convenience of chatbots and actively engaging in independent critical thinking and problem-solving to maintain and enhance their cognitive abilities. You can do that effectively through writing regularly.

Copyright 2023 Tara Well, PhD

Tara Well Ph.D.

Tara Well, Ph.D. , is a professor in the department of psychology at Barnard College of Columbia University.

  • Find a Therapist
  • Find a Treatment Center
  • Find a Psychiatrist
  • Find a Support Group
  • Find Online Therapy
  • United States
  • Brooklyn, NY
  • Chicago, IL
  • Houston, TX
  • Los Angeles, CA
  • New York, NY
  • Portland, OR
  • San Diego, CA
  • San Francisco, CA
  • Seattle, WA
  • Washington, DC
  • Asperger's
  • Bipolar Disorder
  • Chronic Pain
  • Eating Disorders
  • Passive Aggression
  • Personality
  • Goal Setting
  • Positive Psychology
  • Stopping Smoking
  • Low Sexual Desire
  • Relationships
  • Child Development
  • Self Tests NEW
  • Therapy Center
  • Diagnosis Dictionary
  • Types of Therapy

September 2024 magazine cover

It’s increasingly common for someone to be diagnosed with a condition such as ADHD or autism as an adult. A diagnosis often brings relief, but it can also come with as many questions as answers.

  • Emotional Intelligence
  • Gaslighting
  • Affective Forecasting
  • Neuroscience

tools for critical thinking

Work Life is Atlassian’s flagship publication dedicated to unleashing the potential of every team through real-life advice, inspiring stories, and thoughtful perspectives from leaders around the world.

Kelli María Korducki

Contributing Writer

Dominic Price

Work Futurist

Dr. Mahreen Khan

Senior Quantitative Researcher, People Insights

Kat Boogaard

Principal Writer

Work Life is now on YouTube! Watch our new short documentary series here .

tools for critical thinking

How to build critical thinking skills for better decision-making

It’s simple in theory, but tougher in practice – here are five tips to get you started.

Get stories like this in your inbox

Have you heard the riddle about two coins that equal thirty cents, but one of them is not a nickel? What about the one where a surgeon says they can’t operate on their own son?

Those brain teasers tap into your critical thinking skills. But your ability to think critically isn’t just helpful for solving those random puzzles – it plays a big role in your career. 

An impressive 81% of employers say critical thinking carries a lot of weight when they’re evaluating job candidates. It ranks as the top competency companies consider when hiring recent graduates (even ahead of communication ). Plus, once you’re hired, several studies show that critical thinking skills are highly correlated with better job performance.

So what exactly are critical thinking skills? And even more importantly, how do you build and improve them? 

What is critical thinking?

Critical thinking is the ability to evaluate facts and information, remain objective, and make a sound decision about how to move forward.

Does that sound like how you approach every decision or problem? Not so fast. Critical thinking seems simple in theory but is much tougher in practice, which helps explain why 65% of employers say their organization has a need for more critical thinking. 

In reality, critical thinking doesn’t come naturally to a lot of us. In order to do it well, you need to:

  • Remain open-minded and inquisitive, rather than relying on assumptions or jumping to conclusions
  • Ask questions and dig deep, rather than accepting information at face value
  • Keep your own biases and perceptions in check to stay as objective as possible
  • Rely on your emotional intelligence to fill in the blanks and gain a more well-rounded understanding of a situation

So, critical thinking isn’t just being intelligent or analytical. In many ways, it requires you to step outside of yourself, let go of your own preconceived notions, and approach a problem or situation with curiosity and fairness.

It’s a challenge, but it’s well worth it. Critical thinking skills will help you connect ideas, make reasonable decisions, and solve complex problems.

7 critical thinking skills to help you dig deeper

Critical thinking is often labeled as a skill itself (you’ll see it bulleted as a desired trait in a variety of job descriptions). But it’s better to think of critical thinking less as a distinct skill and more as a collection or category of skills. 

To think critically, you’ll need to tap into a bunch of your other soft skills. Here are seven of the most important. 

Open-mindedness

It’s important to kick off the critical thinking process with the idea that anything is possible. The more you’re able to set aside your own suspicions, beliefs, and agenda, the better prepared you are to approach the situation with the level of inquisitiveness you need. 

That means not closing yourself off to any possibilities and allowing yourself the space to pull on every thread – yes, even the ones that seem totally implausible.

As Christopher Dwyer, Ph.D. writes in a piece for Psychology Today , “Even if an idea appears foolish, sometimes its consideration can lead to an intelligent, critically considered conclusion.” He goes on to compare the critical thinking process to brainstorming . Sometimes the “bad” ideas are what lay the foundation for the good ones. 

Open-mindedness is challenging because it requires more effort and mental bandwidth than sticking with your own perceptions. Approaching problems or situations with true impartiality often means:

  • Practicing self-regulation : Giving yourself a pause between when you feel something and when you actually react or take action.
  • Challenging your own biases: Acknowledging your biases and seeking feedback are two powerful ways to get a broader understanding. 

Critical thinking example

In a team meeting, your boss mentioned that your company newsletter signups have been decreasing and she wants to figure out why.

At first, you feel offended and defensive – it feels like she’s blaming you for the dip in subscribers. You recognize and rationalize that emotion before thinking about potential causes. You have a hunch about what’s happening, but you will explore all possibilities and contributions from your team members.

Observation

Observation is, of course, your ability to notice and process the details all around you (even the subtle or seemingly inconsequential ones). Critical thinking demands that you’re flexible and willing to go beyond surface-level information, and solid observation skills help you do that.

Your observations help you pick up on clues from a variety of sources and experiences, all of which help you draw a final conclusion. After all, sometimes it’s the most minuscule realization that leads you to the strongest conclusion.

Over the next week or so, you keep a close eye on your company’s website and newsletter analytics to see if numbers are in fact declining or if your boss’s concerns were just a fluke. 

Critical thinking hinges on objectivity. And, to be objective, you need to base your judgments on the facts – which you collect through research. You’ll lean on your research skills to gather as much information as possible that’s relevant to your problem or situation. 

Keep in mind that this isn’t just about the quantity of information – quality matters too. You want to find data and details from a variety of trusted sources to drill past the surface and build a deeper understanding of what’s happening. 

You dig into your email and website analytics to identify trends in bounce rates, time on page, conversions, and more. You also review recent newsletters and email promotions to understand what customers have received, look through current customer feedback, and connect with your customer support team to learn what they’re hearing in their conversations with customers.

The critical thinking process is sort of like a treasure hunt – you’ll find some nuggets that are fundamental for your final conclusion and some that might be interesting but aren’t pertinent to the problem at hand.

That’s why you need analytical skills. They’re what help you separate the wheat from the chaff, prioritize information, identify trends or themes, and draw conclusions based on the most relevant and influential facts. 

It’s easy to confuse analytical thinking with critical thinking itself, and it’s true there is a lot of overlap between the two. But analytical thinking is just a piece of critical thinking. It focuses strictly on the facts and data, while critical thinking incorporates other factors like emotions, opinions, and experiences. 

As you analyze your research, you notice that one specific webpage has contributed to a significant decline in newsletter signups. While all of the other sources have stayed fairly steady with regard to conversions, that one has sharply decreased.

You decide to move on from your other hypotheses about newsletter quality and dig deeper into the analytics. 

One of the traps of critical thinking is that it’s easy to feel like you’re never done. There’s always more information you could collect and more rabbit holes you could fall down.

But at some point, you need to accept that you’ve done your due diligence and make a decision about how to move forward. That’s where inference comes in. It’s your ability to look at the evidence and facts available to you and draw an informed conclusion based on those. 

When you’re so focused on staying objective and pursuing all possibilities, inference can feel like the antithesis of critical thinking. But ultimately, it’s your inference skills that allow you to move out of the thinking process and onto the action steps. 

You dig deeper into the analytics for the page that hasn’t been converting and notice that the sharp drop-off happened around the same time you switched email providers.

After looking more into the backend, you realize that the signup form on that page isn’t correctly connected to your newsletter platform. It seems like anybody who has signed up on that page hasn’t been fed to your email list. 

Communication

3 ways to improve your communication skills at work

3 ways to improve your communication skills at work

If and when you identify a solution or answer, you can’t keep it close to the vest. You’ll need to use your communication skills to share your findings with the relevant stakeholders – like your boss, team members, or anybody who needs to be involved in the next steps.

Your analysis skills will come in handy here too, as they’ll help you determine what information other people need to know so you can avoid bogging them down with unnecessary details. 

In your next team meeting, you pull up the analytics and show your team the sharp drop-off as well as the missing connection between that page and your email platform. You ask the web team to reinstall and double-check that connection and you also ask a member of the marketing team to draft an apology email to the subscribers who were missed. 

Problem-solving

Critical thinking and problem-solving are two more terms that are frequently confused. After all, when you think critically, you’re often doing so with the objective of solving a problem.

The best way to understand how problem-solving and critical thinking differ is to think of problem-solving as much more narrow. You’re focused on finding a solution.

In contrast, you can use critical thinking for a variety of use cases beyond solving a problem – like answering questions or identifying opportunities for improvement. Even so, within the critical thinking process, you’ll flex your problem-solving skills when it comes time to take action. 

Once the fix is implemented, you monitor the analytics to see if subscribers continue to increase. If not (or if they increase at a slower rate than you anticipated), you’ll roll out some other tests like changing the CTA language or the placement of the subscribe form on the page.

5 ways to improve your critical thinking skills

Beyond the buzzwords: Why interpersonal skills matter at work

Beyond the buzzwords: Why interpersonal skills matter at work

Think critically about critical thinking and you’ll quickly realize that it’s not as instinctive as you’d like it to be. Fortunately, your critical thinking skills are learned competencies and not inherent gifts – and that means you can improve them. Here’s how:

  • Practice active listening: Active listening helps you process and understand what other people share. That’s crucial as you aim to be open-minded and inquisitive.
  • Ask open-ended questions: If your critical thinking process involves collecting feedback and opinions from others, ask open-ended questions (meaning, questions that can’t be answered with “yes” or “no”). Doing so will give you more valuable information and also prevent your own biases from influencing people’s input.
  • Scrutinize your sources: Figuring out what to trust and prioritize is crucial for critical thinking. Boosting your media literacy and asking more questions will help you be more discerning about what to factor in. It’s hard to strike a balance between skepticism and open-mindedness, but approaching information with questions (rather than unquestioning trust) will help you draw better conclusions. 
  • Play a game: Remember those riddles we mentioned at the beginning? As trivial as they might seem, games and exercises like those can help you boost your critical thinking skills. There are plenty of critical thinking exercises you can do individually or as a team . 
  • Give yourself time: Research shows that rushed decisions are often regrettable ones. That’s likely because critical thinking takes time – you can’t do it under the wire. So, for big decisions or hairy problems, give yourself enough time and breathing room to work through the process. It’s hard enough to think critically without a countdown ticking in your brain. 

Critical thinking really is critical

The ability to think critically is important, but it doesn’t come naturally to most of us. It’s just easier to stick with biases, assumptions, and surface-level information. 

But that route often leads you to rash judgments, shaky conclusions, and disappointing decisions. So here’s a conclusion we can draw without any more noodling: Even if it is more demanding on your mental resources, critical thinking is well worth the effort.

Advice, stories, and expertise about work life today.

  • Product overview
  • All features
  • Latest feature release
  • App integrations
  • project icon Project management
  • Project views
  • Custom fields
  • Status updates
  • goal icon Goals and reporting
  • Reporting dashboards
  • asana-intelligence icon Asana AI
  • workflow icon Workflows and automation
  • portfolio icon Resource management
  • Capacity planning
  • Time tracking
  • my-task icon Admin and security
  • Admin console
  • Permissions
  • list icon Personal
  • premium icon Starter
  • briefcase icon Advanced
  • Goal management
  • Organizational planning
  • Project intake
  • Resource planning
  • Product launches
  • View all uses arrow-right icon

tools for critical thinking

  • Work management resources Discover best practices, watch webinars, get insights
  • Customer stories See how the world's best organizations drive work innovation with Asana
  • Help Center Get lots of tips, tricks, and advice to get the most from Asana
  • Asana Academy Sign up for interactive courses and webinars to learn Asana
  • Developers Learn more about building apps on the Asana platform
  • Community programs Connect with and learn from Asana customers around the world
  • Events Find out about upcoming events near you
  • Partners Learn more about our partner programs
  • Asana for nonprofits Get more information on our nonprofit discount program, and apply.
  • Project plans
  • Team goals & objectives
  • Team continuity
  • Meeting agenda
  • View all templates arrow-right icon
  • Collaboration |
  • How to build your critical thinking ski ...

How to build your critical thinking skills in 7 steps (with examples)

Julia Martins contributor headshot

Critical thinking is, well, critical. By developing critical thinking skills, you improve your ability to analyze information and come to the best decision possible. In this article, we cover the basics of critical thinking, as well as the seven steps you can use to implement the full critical thinking process.

Critical thinking comes from asking the right questions to come to the best conclusion possible. Strong critical thinkers analyze information from a variety of viewpoints in order to identify the best course of action.

Don’t worry if you don’t think you have strong critical thinking skills. In this article, we’ll help you build a foundation for critical thinking so you can absorb, analyze, and make informed decisions. 

What is critical thinking? 

Critical thinking is the ability to collect and analyze information to come to a conclusion. Being able to think critically is important in virtually every industry and applicable across a wide range of positions. That’s because critical thinking isn’t subject-specific—rather, it’s your ability to parse through information, data, statistics, and other details in order to identify a satisfactory solution. 

Definitions of critical thinking

Various scholars have provided definitions of critical thinking, each emphasizing different aspects of this complex cognitive process:

Michael Scriven , an American philosopher, defines critical thinking as "the intellectually disciplined process of actively and skillfully conceptualizing, applying, analyzing, synthesizing, and/or evaluating information gathered from, or generated by, observation, experience, reflection, reasoning, or communication as a guide to belief and action."

Robert Ennis , professor emeritus at the University of Illinois, describes critical thinking as "reasonable, reflective thinking focused on deciding what to believe or do."

Diane Halpern , a cognitive psychologist and former president of the American Psychological Association, defines it as "the use of cognitive skills or strategies that increase the probability of a desirable outcome."

Decision-making tools for agile businesses

In this ebook, learn how to equip employees to make better decisions—so your business can pivot, adapt, and tackle challenges more effectively than your competition.

Make good choices, fast: How decision-making processes can help businesses stay agile ebook banner image

8 essential critical thinking skills to develop

Critical thinking is essential for success in everyday life, higher education, and professional settings. The handbook "Foundation for Critical Thinking" defines it as a process of conceptualization, analysis, synthesis, and evaluation of information.

In no particular order, here are eight key critical thinking abilities that can help you excel in any situation:

1. Analytical thinking

Analytical thinking involves evaluating data from multiple sources in order to come to the best conclusions. Analytical thinking allows people to reject cognitive biases and strive to gather and analyze intricate subject matter while solving complex problems. Analytical thinkers who thrive at critical thinking can:

Identify patterns and trends in the data

Break down complex issues into manageable components

Recognize cause-and-effect relationships

Evaluate the strength of arguments and evidence

Example: A data analyst breaks down complex sales figures to identify trends and patterns that inform the company's marketing strategy.

2. Open-mindedness

Open-mindedness is the willingness to consider new ideas, arguments, and information without prejudice. This critical thinking skill helps you analyze and process information to come to an unbiased conclusion. Part of the critical thinking process is letting your personal biases go, taking information at face value and coming to a conclusion based on multiple points of view .

Open-minded critical thinkers demonstrate:

Willingness to consider alternative viewpoints

Ability to suspend judgment until sufficient evidence is gathered

Receptiveness to constructive criticism and feedback

Flexibility in updating beliefs based on new information

Example: During a product development meeting, a team leader actively considers unconventional ideas from junior members, leading to an innovative solution.

3. Problem-solving

Effective problem solving is a cornerstone of critical thinking. It requires the ability to identify issues, generate possible solutions, evaluate alternatives, and implement the best course of action. This critical thinking skill is particularly valuable in fields like project management and entrepreneurship.

Key aspects of problem-solving include:

Clearly defining the problem

Gathering relevant information

Brainstorming potential solutions

Evaluating the pros and cons of each option

Implementing and monitoring the chosen solution

Reflecting on the outcome and adjusting as necessary

Example: A high school principal uses problem-solving skills to address declining student engagement by surveying learners, consulting with higher education experts, and implementing a new curriculum that balances academic rigor with practical, real-world applications.

4. Reasoned judgment

Reasoned judgment is a key component of higher order thinking that involves making thoughtful decisions based on logical analysis of evidence and thorough consideration of alternatives. This critical thinking skill is important in both academic and professional settings. Key aspects reasoned judgment include:

Objectively gathering and analyzing information

Evaluating the credibility and relevance of evidence

Considering multiple perspectives before drawing conclusions

Making decisions based on logical inference and sound reasoning

Example: A high school science teacher uses reasoned judgment to design an experiment, carefully observing and analyzing results before drawing conclusions about the hypothesis.

5. Reflective thinking

Reflective thinking is the process of analyzing one's own thought processes, actions, and outcomes to gain deeper understanding and improve future performance. Good critical thinking requires analyzing and synthesizing information to form a coherent understanding of a problem. It's an essential critical thinking skill for continuous learning and improvement.

Key aspects of reflective thinking include:

Critically examining one's own assumptions and cognitive biases

Considering diverse viewpoints and perspectives

Synthesizing information from various experiences and sources

Applying insights to improve future decision-making and actions

Continuously evaluating and adjusting one's thinking processes

Example: A community organizer reflects on the outcomes of a recent public event, considering what worked well and what could be improved for future initiatives.

6. Communication

Strong communication skills help critical thinkers articulate ideas clearly and persuasively. Communication in the workplace is crucial for effective teamwork, leadership, and knowledge dissemination. Key aspects of communication in critical thinking include:

Clearly expressing complex ideas

Active listening and comprehension

Adapting communication styles to different audiences

Constructing and delivering persuasive arguments

Example: A manager effectively explains a new company policy to her team, addressing their concerns and ensuring everyone understands its implications.

7. Research

Critical thinkers with strong research skills gather, evaluate, and synthesize information from various sources of information. This is particularly important in academic settings and in professional fields that require continuous learning. Effective research involves:

Identifying reliable and relevant sources of information

Evaluating the credibility and bias of sources

Synthesizing information from multiple sources

Recognizing gaps in existing knowledge

Example: A journalist verifies information from multiple credible sources before publishing an article on a controversial topic.

8. Decision-making

Effective decision making is the culmination of various critical thinking skills that allow an individual to draw logical conclusions and generalizations. It involves weighing options, considering consequences, and choosing the best course of action. Key aspects of decision-making include:

Defining clear criteria for evaluation

Gathering and analyzing relevant information

Considering short-term and long-term consequences

Managing uncertainty and risk

Balancing logic and intuition

Example: A homeowner weighs the costs, benefits, and long-term implications before deciding to invest in solar panels for their house.

How to develop critical thinking skills in 7 steps

Critical thinking is a skill that you can build by following these seven steps. The seven steps to critical thinking help you ensure you’re approaching a problem from the right angle, considering every alternative, and coming to an unbiased conclusion.

First things first: When to use the 7 step critical thinking process

There’s a lot that goes into the full critical thinking process, and not every decision needs to be this thought out. Sometimes, it’s enough to put aside bias and approach a process logically. In other, more complex cases, the best way to identify the ideal outcome is to go through the entire critical thinking process. 

The seven-step critical thinking process is useful for complex decisions in areas you are less familiar with. Alternatively, the seven critical thinking steps can help you look at a problem you’re familiar with from a different angle, without any bias. 

If you need to make a less complex decision, consider another problem solving strategy instead. Decision matrices are a great way to identify the best option between different choices. Check out our article on 7 steps to creating a decision matrix .

1. Identify the problem or question

Before you put those critical thinking skills to work, you first need to identify the problem you’re solving. This step includes taking a look at the problem from a few different perspectives and asking questions like: 

What’s happening? 

Why is this happening? 

What assumptions am I making? 

At first glance, how do I think we can solve this problem? 

A big part of developing your critical thinking skills is learning how to come to unbiased conclusions. In order to do that, you first need to acknowledge the biases that you currently have. Does someone on your team think they know the answer? Are you making assumptions that aren’t necessarily true? Identifying these details helps you later on in the process. 

2. Gather relevant information

At this point, you likely have a general idea of the problem—but in order to come up with the best solution, you need to dig deeper. 

During the research process, collect information relating to the problem, including data, statistics, historical project information, team input, and more. Make sure you gather information from a variety of sources, especially if those sources go against your personal ideas about what the problem is or how to solve it.

Gathering varied information is essential for your ability to apply the critical thinking process. If you don’t get enough information, your ability to make a final decision will be skewed. Remember that critical thinking is about helping you identify the objective best conclusion. You aren’t going with your gut—you’re doing research to find the best option

3. Analyze and evaluate data

Just as it’s important to gather a variety of information, it is also important to determine how relevant the different information sources are. After all, just because there is data doesn’t mean it’s relevant. 

Once you’ve gathered all of the information, sift through the noise and identify what information is relevant and what information isn’t. Synthesizing all of this information and establishing significance helps you weigh different data sources and come to the best conclusion later on in the critical thinking process. 

To determine data relevance, ask yourself:

How reliable is this information? 

How significant is this information? 

Is this information outdated? Is it specialized in a specific field? 

4. Consider alternative points of view

One of the most useful parts of the critical thinking process is coming to a decision without bias. In order to do so, you need to take a step back from the process and challenge the assumptions you’re making. 

We all have bias—and that isn’t necessarily a bad thing. Unconscious biases (also known as cognitive biases) often serve as mental shortcuts to simplify problem solving and aid decision making. But even when biases aren’t inherently bad, you must be aware of your biases in order to put them aside when necessary. 

Before coming to a solution, ask yourself:

Am I making any assumptions about this information? 

Are there additional variables I haven’t considered? 

Have I evaluated the information from every perspective? 

Are there any viewpoints I missed?

5. Draw logical conclusions

Finally, you’re ready to come to a conclusion. To identify the best solution, draw connections between causes and effects. Use the facts you’ve gathered to evaluate the most objective conclusion. 

Keep in mind that there may be more than one solution. Often, the problems you’re facing are complex and intricate. The critical thinking process doesn’t necessarily lead to a cut-and-dry solution—instead, the process helps you understand the different variables at play so you can make an informed decision. 

6. Develop and communication solutions

Communication is a key skill for critical thinkers. It isn’t enough to think for yourself—you also need to share your conclusion with other project stakeholders. If there are multiple solutions, present them all. There may be a case where you implement one solution, then test to see if it works before implementing another solution. 

This process of communicating and sharing ideas is key in promoting critical thinking abilities within a team or organization. By encouraging open dialogue and collaborative problem-solving, you create an environment that fosters the development of critical thinking skills in others.

7. Reflect and learn from the process

The seven-step critical thinking process yields a result—and you then need to put that solution into place. After you’ve implemented your decision, evaluate whether or not it was effective. Did it solve the initial problem? What lessons—whether positive or negative—can you learn from this experience to improve your critical thinking for next time? 

By engaging in this metacognitive reflective thinking process, you're essentially teaching critical thinking skills to yourself, refining your methodology with each iteration. This reflective practice is fundamental in developing a more robust and adaptable approach to problem-solving.

Depending on how your team shares information, consider documenting lessons learned in a central source of truth. That way, team members that are making similar or related decisions in the future can understand why you made the decision you made and what the outcome was.

Critical thinking examples in the workplace

Imagine you work in user experience design (UX). Your team is focused on pricing and packaging and ensuring customers have a clear understanding of the different services your company offers. Here’s how to apply the critical thinking process in the workplace in seven steps: 

Step 1: Start by identifying the problem

Your current pricing page isn’t performing as well as you want. You’ve heard from customers that your services aren’t clear, and that the page doesn’t answer the questions they have. This page is really important for your company, since it’s where your customers sign up for your service. You and your team have a few theories about why your current page isn’t performing well, but you decide to apply the critical thinking process to ensure you come to the best decision for the page. 

Gather information about how the problem started

Part of identifying the problem includes understanding how the problem started. The pricing and packaging page is important—so when your team initially designed the page, they certainly put a lot of thought into it. Before you begin researching how to improve the page, ask yourself: 

Why did you design the pricing page the way you did? 

Which stakeholders need to be involved in the decision making process? 

Where are users getting stuck on the page?

Are any features currently working?

Step 2: Then gather information and research

In addition to understanding the history of the pricing and packaging page, it’s important to understand what works well. Part of this research means taking a look at what your competitor’s pricing pages look like. 

Ask yourself: 

How have our competitors set up their pricing pages?

Are there any pricing page best practices? 

How does color, positioning, and animation impact navigation? 

Are there any standard page layouts customers expect to see? 

Step 3: Organize and analyze information

You’ve gathered all of the information you need—now you need to organize and analyze it. What trends, if any, are you noticing? Is there any particularly relevant or important information that you have to consider? 

Step 4: Consider alternative viewpoints to reduce bias

In the case of critical thinking, it’s important to address and set bias aside as much as possible. Ask yourself: 

Is there anything I’m missing? 

Have I connected with the right stakeholders? 

Are there any other viewpoints I should consider? 

Step 5: Determine the most logical solution for your team

You now have all of the information you need to design the best pricing page. Depending on the complexity of the design, you may want to design a few options to present to a small group of customers or A/B test on the live website.

Step 6: Communicate your solution to stakeholders

Critical thinking skills can help you in every element of your life, but in the workplace, you must also involve key project stakeholders . Stakeholders help you determine next steps, like whether you’ll A/B test the page first. Depending on the complexity of the issue, consider hosting a meeting or sharing a status report to get everyone on the same page. 

Step 7: Reflect on the results

No process is complete without evaluating the results. Once the new page has been live for some time, evaluate whether it did better than the previous page. What worked? What didn’t? This also helps you make better critical decisions later on.

Tools and techniques to improve critical thinking skills

Understanding how to improve critical thinking skills has become a cornerstone of personal and professional growth in the 21st century. Recognizing the importance of critical thinking, experts across various disciplines have contributed valuable insights and methodologies. Here are some notable contributions from experts and institutions in the field:

Mind mapping: A visual approach to critical thinking skills

Mind mapping is a visual technique that helps organize and structure information. It's particularly useful for synthesizing complex ideas and identifying connections between different concepts. The benefits of mind mapping include:

Enhancing creativity by encouraging non-linear thinking

Improving memory and retention of information

Facilitating brainstorming and idea generation

Providing a clear overview of complex topics

To create a mind map:

Start with a central idea or concept.

Branch out with related sub topics or ideas.

Use colors, symbols, and images to enhance visual appeal and memorability.

Draw connections between related ideas across different branches.

Mind mapping can be particularly effective in project planning , content creation, and studying complex subjects.

The Socratic Method: Deepening critical thinking skills

The Socratic Method, named after the ancient Greek philosopher Socrates, involves asking probing questions to stimulate critical thinking and illuminate ideas. This technique is widely used in higher education to teach critical thinking. Key aspects of the Socratic Method include:

Asking open-ended questions that encourage deeper reflection

Challenging assumptions and preconceived notions

Exploring the implications and consequences of ideas

Fostering intellectual curiosity and continuous inquiry

The Socratic Method can be applied in various settings:

In education, to encourage students to think deeply about subject matter

In business, it is important to challenge team members to consider multiple points of view.

In personal development, to examine one's own beliefs and decisions

Example: A high school teacher might use the Socratic Method to guide students through a complex ethical dilemma, asking questions like "What principles are at stake here?" and "How might this decision affect different stakeholders?"

SWOT analysis: Comprehensive critical thinking skills

SWOT (Strengths, Weaknesses, Opportunities, Threats) analysis is a strategic planning tool that can be applied to critical thinking. It helps in evaluating situations from multiple angles, promoting a more thorough understanding of complex issues. The components of SWOT analysis are:

Strengths: internal positive attributes or assets

Weaknesses: internal negative attributes or limitations

Opportunities: External factors that could be beneficial

Threats: External factors that could be harmful

To conduct a SWOT analysis:

Clearly define the subject of analysis (e.g., a project, organization, or decision).

Brainstorm and list items for each category.

Analyze the interactions between different factors.

Use the analysis to inform strategy or decision-making.

Example: A startup might use SWOT analysis to evaluate its position before seeking investment, identifying its innovative technology as a strength, limited capital as a weakness, growing market demand as an opportunity, and established competitors as a threat.

Critical thinking resources

The Foundation for Critical Thinking : Based in California, this organization offers a wide range of resources, including books, articles, and workshops on critical thinking.

The National Council for Excellence in Critical Thinking : This council provides guidelines and standards for critical thinking instruction and assessment.

University of Louisville : Their Critical Thinking Initiative offers various resources and tools that teach people how to develop critical thinking skills.

The New York Times Learning Network provides lesson plans and activities to help develop critical thinking skills through current events and news analysis.

Critical thinking frameworks and tools

Paul-Elder Critical Thinking Framework : Developed by Dr. Richard Paul and Dr. Linda Elder, this framework provides a comprehensive approach to developing critical thinking skills.

Bloom's Taxonomy : While not exclusively for critical thinking, this classification system is widely used in education to promote higher-order thinking skills.

The California Critical Thinking Disposition Inventory (CCTDI) : This assessment tool measures the disposition to engage in problems and make decisions using critical thinking.

The Ennis-Weir Critical Thinking Essay Test : Developed by Robert Ennis, this test assesses a person's ability to appraise an argument and to formulate a written argument.

By incorporating these tools and techniques into regular practice, individuals can learn how to improve critical thinking skills, which leads to more effective problem-solving, decision-making, and overall cognitive performance.

The power of critical thinking skills

Critical thinking skills take time to build, but with effort and patience you can apply an unbiased, analytical mind to any situation. Critical thinking makes up one of many soft skills that makes you an effective team member, manager, and worker. If you’re looking to hone your skills further, read our article on the 25 project management skills you need to succeed .

FAQ: Critical thinking skills

What is being a critical thinker?

Being a critical thinker means possessing strong critical thinking skills that allow you to analyze information objectively and make reasoned judgments. It involves developing analytical skills and the capacity for critical thought. A critical thinker questions assumptions, considers multiple perspectives, and bases decisions on evidence rather than emotions or biases.

What are the 5 C's of critical thinking?

The 5 C's of critical thinking are the core skill sets that make you a better critical thinker:

Curiosity: Asking questions and seeking new information

Creativity: Generating innovative solutions and ideas

Clarity: Expressing thoughts and ideas clearly and precisely

Consistency: Maintaining logical coherence in arguments and reasoning

Commitment: Dedicating oneself to ongoing learning and improvement

These skills directly improve critical thinking and strengthen overall cognitive abilities. Understanding and practicing these 5 C's is a fundamental aspect of how to develop critical thinking skills effectively.

How do you demonstrate critical thinking?

Demonstrating critical thinking involves applying your skill set in various situations. This includes analyzing problems, evaluating information sources, considering multiple perspectives, and using evidence-based reasoning. Many employers highlight these qualities in job descriptions, as they value employees who can apply critical thought to workplace challenges.

What is a real-life example of critical thinking?

A real-life critical thinking example could be making a major purchase decision, such as buying a car. Here's how you might apply critical thinking skills:

Research: Gather information about different car models, prices, and features

Analysis: Compare and contrast options based on your needs and budget

Evaluation: Assess the reliability of information sources (e.g., consumer reports, user reviews)

Questioning: Ask car dealers probing questions about warranties, maintenance costs, and resale value

Consideration of alternatives: Explore options like leasing or public transportation

Decision-making: Weigh pros and cons to make an informed choice

Reflection: After the purchase, evaluate your decision-making process for future improvement

This critical thinking example demonstrates how critical thought can be applied to everyday situations.

Related resources

tools for critical thinking

How to streamline compliance management software with Asana

tools for critical thinking

10 tips to improve nonverbal communication

tools for critical thinking

Scaling clinical trial management software with PM solutions

tools for critical thinking

4 ways to establish roles and responsibilities for team success

loading

Get smarter with 100 thinking tools

A collection of mental models, cognitive biases and metacognitive frameworks all written by a friendly ai..

View Tools Learn More

Mental Models

Apply simple explanations and representations to better navigate our complex world.

Cognitive Biases

Correct the systematic errors in thinking that occur when you process information in the world around you.

Metacognitive Frameworks

Reflect on the information at your disposal and how it connects together to make better decisions.

Thinking Tools

Add these tools to your thinking toolbox for smarter and faster decision-making.

Butterfly Effect

A mental model that helps explain how small changes can cause large changes in the future.

  • Learn this model

Confirmation Bias

A cognitive bias that leads us to favor information that confirms our pre-existing beliefs.

  • Avoid this bias

Uncertainty Matrix

A metacognitive framework used to differentiate between different types of uncertainties.

  • Apply this framework

Learn with fellow humans

This content was generated with AI. If you want to learn with fellow humans, join the Ness Labs learning community.

ABLE blog: thoughts, learnings and experiences

  • Productivity
  • Thoughtful learning

Mental models: 13 thinking tools to boost your problem-solving skills

Mental models: 13 thinking tools to boost your problem-solving skills

Imagine you've gone out to dinner with friends. You’ve just sat down at your favorite table at your favorite restaurant, looking forward to the evening ahead.

The waiter brings over your menus and tells you about the specials. It sounds like one of the dishes is really good — you've always wanted to try it, and the way they've described it sounds amazing.

You're mulling it over in your mind while the others order, and then it's your turn — and you just ask for the same meal you always get.

Sound familiar?

Whether it’s your favorite meal or the perfectly worn-in pair of jeans in your closet, this tendency to fall back on what we know rather than risk something unknown is the result of a common thinking tool called a mental model.

Mental models, like the status quo bias in the scenario above, represent how we perceive something to operate in the world based on what we have learned in our lives. We all use them to help us understand complex situations and predict what will happen. If leveraged well, they can be powerful thinking tools.

This article will explore the concept of mental models as thinking tools and uncover 13 mental models you can add to your toolkit of thinking skills.

Mental models as thinking tools

Most of the time, we're not as thoughtful as we think. While many of us consider ourselves capable of critical thinking, researchers say we tend to make snap judgments without using our knowledge.

For example, let’s try an exercise. Take a look at this image:

Thinking tools: cat pouncing on a man

Did you immediately react based on what you think is about to happen?

Although there isn’t a picture showing what takes place next, most of us made a guess using a tool we weren't even aware of — a mental model. Through our mental model, we could predict a possible outcome (which hopefully didn’t involve any scratches or falls).

Many of our snap judgments and reactions — whether about a photo we see or a problem we encounter — are shaped by the mental models we use to view the world. We begin to develop mental models as soon as we are born and continue to develop them throughout our lives, using them as a thinking tool to make sense of life, solve problems, and make decisions.

We all start out with different sets of mental models — after all, we all have different experiences that shape our early lives. As we gain experiences and knowledge, we add more models to our toolkit and learn to see things in new ways.

Sometimes our mental models work against us. If we limit our thinking to only a few mental models, we can suffer from critical thinking barriers . However, when we actively pursue thoughtful learning and collect many mental models, they can be extremely valuable tools for critical and creative thinking.

Munger's Latticework of Mental Models

Mental models as thinking tools were first made popular by Charlie Munger in his 1995 " The Psychology of Human Misjudgment " speech at Harvard University. Entrepreneurs and thinkers have since embraced mental models to achieve success.

According to Munger's Latticework of Mental Models theory, we can use various thinking tools to see problems from several points of view. Combining mental models increases original thinking, creativity, and problem-solving skills instead of relying on one frame of reference.

As Munger said , "All the wisdom of the world is not to be found in one little academic department ... 80 or 90 important models will carry about 90 percent of the freight in making you a worldly-wise person. And, of those, only a mere handful really carry very heavy freight."

This is why we need to keep learning — to expand our toolbox. The more mental models we have in our toolkit, the easier it is to find one that works for the situation.

A well-stocked toolbox is more effective at solving a problem than a single nail.

tools for critical thinking

Focus like never before

Gather information, take notes, review, reflect, surface insights. All from one perfect, distraction-free interface.

13 valuable tools for your thinking skills toolkit

Brain and a wrench

There are hundreds of mental models and thinking tools available, which can be overwhelming. Most of us are familiar with concepts like the Eisenhower Matrix and brainstorming. However, we can use many other mental models for creative and critical thinking. Here are 13 thinking tools to boost decision-making, problem-solving, and creative thinking skills.

1. First Principles

First principle thinking is a mental model that can be used for problem-solving by breaking things down to the most basic level. This thinking tool is based on the idea that all complex problems can be reduced to more specific, fundamental parts. Using first-principles thinking, you identify the underlying causes of a problem and then find the best solutions that address those root causes.

For instance, it would be impossible to pack up your entire house at once if you were moving. To pack efficiently and safely, you’d need to go room by room, tackling one room at a time.

2. Inversion

Inversion is a technique used to generate ideas of creative solutions to problems by imagining the opposite of them. Inversion is higher-order thinking that requires thinking about the solution you don't want. With inverted thinking, you consider how something might fail and then try to avoid those mistakes. This approach differs from "working backward," another way of doing things that encourages you to begin with the desired end solution in mind.

3. Occam's Razor

Occam's Razor is a mental model that can simplify complex problems and situations by determining which explanation is most likely. This thinking tool is based on the principle that the simplest answer is usually correct. When using Occam's Razor, you should look for the most obvious, straightforward reasoning that fits all facts.

4. Bloom's Taxonomy

Bloom's Taxonomy is a mental model used for categorizing the knowledge levels of learners. The cognitive, affective, and psychomotor learning domains are grouped into three hierarchical levels, with each level encompassing the previous one. In a hierarchical structure, areas of knowledge begin with simple skills and progress to higher-order thinking.

The six levels of Bloom's Taxonomy are:

  • Knowledge: Recalling or recognizing facts and information
  • Comprehension: Understanding the meaning of information
  • Application: Using information in new ways
  • Analysis: Breaking down information into smaller parts
  • Synthesis: Putting pieces of information together to form a new whole
  • Evaluation: Making judgments about the value of information

By applying the actions from each level of this tool, we can analyze situations from different angles and find more comprehensive solutions.

5. Incentives

Incentives are a model that can be used to encourage desired behavior. Based on a cause and effect concept, people will be more likely to act if they are given an incentive to do so. The incentives can be monetary, such as a bonus or commission, or non-monetary, such as recognition or privileges.

6. Fundamental Attribution Error

The fundamental attribution error is characterized by the tendency to focus too much on personal characteristics and not enough on circumstances when judging others. This mental model believes that people's actions reflect who they are without considering their point of view. This can lead to misunderstanding and conflict.

For example, it's easy to get angry and lash out at someone who cuts you off in traffic without considering that maybe they are rushing to the hospital for an emergency. Keeping this model in mind can help us avoid over-simplifying behavior.

7. Law of Diminishing Returns

Declining arrow

The Law of Diminishing Returns provides a way to determine when it’s no longer efficient to continue investing in something. This thinking tool is based on the idea that there’s a point at which additional investment in something will result in diminishing returns.

The law of diminishing returns is often used in higher-level business decisions to determine when to stop investing in a project, but it’s also used in other forms of decision-making. Research has found that decision-makers tend to use a "matching" strategy in which they make their choice based on the relative value each option has.

8. Redundancy

The redundancy theory suggests that learners retain less new knowledge if the same information is presented in multiple ways or if it’s unnecessarily elaborate. Studies have shown that using several sources to relay information, such as text, visuals, and audio can create a lack of focus and less learning. Integrating the redundancy model can help teachers and leaders make learning more efficient.

9. Hanlon's Razor

Hanlon's Razor is a mental model that suggests most mistakes are not made maliciously. The purpose of this tool is to remind us not to assume the worst in the actions of others. Hanlon's Razor can help us see the situation from another's point of view and have more empathy, therefore avoiding making wrong assumptions.

For example, friends who aren't answering their mobile phones most likely aren't mad at you. Maybe they're just busy, or perhaps there are various other reasons to explain their delay.

10. Common Knowledge

We usually think of common knowledge as universal facts most people understand. However, the mental model of common knowledge is a little different. Used as a thinking tool, it focuses on pooling together the knowledge we don't share and taking into account the wisdom of others to help us make better decisions. Brainstorming, creating concept maps, and integrating feedback are useful tools we can use to share common knowledge.

11. Survivorship Bias

Survivorship bias refers to the tendency to focus on successful people, businesses, and strategies while overlooking failed ones.

For example, the idea that all 21st-century Hollywood stars got there through hard work may underestimate the amount of networking used to achieve fame. The idea dismisses the millions of other actors who worked just as hard but didn't have the same connections.

This thinking process can lead to decision-making errors because it causes people to overestimate their chances of success. However, when used to frame thinking, understanding the survivorship bias can help us consider other points of view and avoid making incorrect decisions.

12. The Ladder of Inference

White ladder

The Ladder of Inference is a mental model that helps explain why we make judgments quickly and unconsciously. The ladder illustrates the rapid steps our minds go through to make decisions and take action in any given situation. The seven steps are:

  • Observations: The data or information that we carry in through our senses
  • Selected Data: The process of our brain choosing which information is important and which to ignore
  • Meanings: Making interpretations and judgments based on our experiences, beliefs, and values
  • Assumptions: The views or beliefs that we hold that help us interpret the facts
  • Conclusions: The decision or opinion that we form based on our assumptions
  • Beliefs: The convictions that we have about ourselves and the world around us
  • Actions: The way we act or respond based on our thoughts

Using the Ladder of Inference as a thinking tool can help us avoid rash judgments based on assumptions and ensure sound thinking.

Boost your productivity with ABLE app

Highlight, annotate or take notes from anywhere, and it's easily linked to a selected topic in your Knowledge Base.

13. 80/20 Rule

The 80/20 Rule is a thinking tool that we can use to understand the relationship between inputs and outputs. This model is based on the idea that 80% of the results come from 20% of the effort. The 80/20 rule can be used to decide how to allocate resources.

Thinking tools are essential for a learner's toolkit

Every lifelong learner should have a toolbox of thinking tools. Mental models are helpful thinking tools that can enhance the creative and critical thinking processes. By having more tools at your disposal, you can approach any situation from various angles, increasing the probability of finding a successful solution.

Remember — building your thinking toolkit is an ongoing process. Keep learning, and you'll soon find that you're making better decisions consistently and solving problems more quickly.

I hope you have enjoyed reading this article. Feel free to share, recommend and connect 🙏

Connect with me on Twitter 👉   https://twitter.com/iamborisv

And follow Able's journey on Twitter: https://twitter.com/meet_able

And subscribe to our newsletter to read more valuable articles before it gets published on our blog.

Now we're building a Discord community of like-minded people, and we would be honoured and delighted to see you there.

Erin E. Rupp

Erin E. Rupp

Read more posts by this author

5 remedies for poor time management (and how to know if you need them)

Become a better critical thinker with these 7 critical thinking exercises.

What is abstract thinking? 10 activities to improve your abstract thinking skills

What is abstract thinking? 10 activities to improve your abstract thinking skills

5 examples of cognitive learning theory (and how you can use them)

5 examples of cognitive learning theory (and how you can use them)

0 results found.

  • Aegis Alpha SA
  • We build in public

Building with passion in

Have a language expert improve your writing

Run a free plagiarism check in 10 minutes, generate accurate citations for free.

  • Knowledge Base
  • Working with sources
  • What Is Critical Thinking? | Definition & Examples

What Is Critical Thinking? | Definition & Examples

Published on May 30, 2022 by Eoghan Ryan . Revised on May 31, 2023.

Critical thinking is the ability to effectively analyze information and form a judgment .

To think critically, you must be aware of your own biases and assumptions when encountering information, and apply consistent standards when evaluating sources .

Critical thinking skills help you to:

  • Identify credible sources
  • Evaluate and respond to arguments
  • Assess alternative viewpoints
  • Test hypotheses against relevant criteria

Table of contents

Why is critical thinking important, critical thinking examples, how to think critically, other interesting articles, frequently asked questions about critical thinking.

Critical thinking is important for making judgments about sources of information and forming your own arguments. It emphasizes a rational, objective, and self-aware approach that can help you to identify credible sources and strengthen your conclusions.

Critical thinking is important in all disciplines and throughout all stages of the research process . The types of evidence used in the sciences and in the humanities may differ, but critical thinking skills are relevant to both.

In academic writing , critical thinking can help you to determine whether a source:

  • Is free from research bias
  • Provides evidence to support its research findings
  • Considers alternative viewpoints

Outside of academia, critical thinking goes hand in hand with information literacy to help you form opinions rationally and engage independently and critically with popular media.

Don't submit your assignments before you do this

The academic proofreading tool has been trained on 1000s of academic texts. Making it the most accurate and reliable proofreading tool for students. Free citation check included.

tools for critical thinking

Try for free

Critical thinking can help you to identify reliable sources of information that you can cite in your research paper . It can also guide your own research methods and inform your own arguments.

Outside of academia, critical thinking can help you to be aware of both your own and others’ biases and assumptions.

Academic examples

However, when you compare the findings of the study with other current research, you determine that the results seem improbable. You analyze the paper again, consulting the sources it cites.

You notice that the research was funded by the pharmaceutical company that created the treatment. Because of this, you view its results skeptically and determine that more independent research is necessary to confirm or refute them. Example: Poor critical thinking in an academic context You’re researching a paper on the impact wireless technology has had on developing countries that previously did not have large-scale communications infrastructure. You read an article that seems to confirm your hypothesis: the impact is mainly positive. Rather than evaluating the research methodology, you accept the findings uncritically.

Nonacademic examples

However, you decide to compare this review article with consumer reviews on a different site. You find that these reviews are not as positive. Some customers have had problems installing the alarm, and some have noted that it activates for no apparent reason.

You revisit the original review article. You notice that the words “sponsored content” appear in small print under the article title. Based on this, you conclude that the review is advertising and is therefore not an unbiased source. Example: Poor critical thinking in a nonacademic context You support a candidate in an upcoming election. You visit an online news site affiliated with their political party and read an article that criticizes their opponent. The article claims that the opponent is inexperienced in politics. You accept this without evidence, because it fits your preconceptions about the opponent.

There is no single way to think critically. How you engage with information will depend on the type of source you’re using and the information you need.

However, you can engage with sources in a systematic and critical way by asking certain questions when you encounter information. Like the CRAAP test , these questions focus on the currency , relevance , authority , accuracy , and purpose of a source of information.

When encountering information, ask:

  • Who is the author? Are they an expert in their field?
  • What do they say? Is their argument clear? Can you summarize it?
  • When did they say this? Is the source current?
  • Where is the information published? Is it an academic article? Is it peer-reviewed ?
  • Why did the author publish it? What is their motivation?
  • How do they make their argument? Is it backed up by evidence? Does it rely on opinion, speculation, or appeals to emotion ? Do they address alternative arguments?

Critical thinking also involves being aware of your own biases, not only those of others. When you make an argument or draw your own conclusions, you can ask similar questions about your own writing:

  • Am I only considering evidence that supports my preconceptions?
  • Is my argument expressed clearly and backed up with credible sources?
  • Would I be convinced by this argument coming from someone else?

If you want to know more about ChatGPT, AI tools , citation , and plagiarism , make sure to check out some of our other articles with explanations and examples.

  • ChatGPT vs human editor
  • ChatGPT citations
  • Is ChatGPT trustworthy?
  • Using ChatGPT for your studies
  • What is ChatGPT?
  • Chicago style
  • Paraphrasing

 Plagiarism

  • Types of plagiarism
  • Self-plagiarism
  • Avoiding plagiarism
  • Academic integrity
  • Consequences of plagiarism
  • Common knowledge

Critical thinking refers to the ability to evaluate information and to be aware of biases or assumptions, including your own.

Like information literacy , it involves evaluating arguments, identifying and solving problems in an objective and systematic way, and clearly communicating your ideas.

Critical thinking skills include the ability to:

You can assess information and arguments critically by asking certain questions about the source. You can use the CRAAP test , focusing on the currency , relevance , authority , accuracy , and purpose of a source of information.

Ask questions such as:

  • Who is the author? Are they an expert?
  • How do they make their argument? Is it backed up by evidence?

A credible source should pass the CRAAP test  and follow these guidelines:

  • The information should be up to date and current.
  • The author and publication should be a trusted authority on the subject you are researching.
  • The sources the author cited should be easy to find, clear, and unbiased.
  • For a web source, the URL and layout should signify that it is trustworthy.

Information literacy refers to a broad range of skills, including the ability to find, evaluate, and use sources of information effectively.

Being information literate means that you:

  • Know how to find credible sources
  • Use relevant sources to inform your research
  • Understand what constitutes plagiarism
  • Know how to cite your sources correctly

Confirmation bias is the tendency to search, interpret, and recall information in a way that aligns with our pre-existing values, opinions, or beliefs. It refers to the ability to recollect information best when it amplifies what we already believe. Relatedly, we tend to forget information that contradicts our opinions.

Although selective recall is a component of confirmation bias, it should not be confused with recall bias.

On the other hand, recall bias refers to the differences in the ability between study participants to recall past events when self-reporting is used. This difference in accuracy or completeness of recollection is not related to beliefs or opinions. Rather, recall bias relates to other factors, such as the length of the recall period, age, and the characteristics of the disease under investigation.

Cite this Scribbr article

If you want to cite this source, you can copy and paste the citation or click the “Cite this Scribbr article” button to automatically add the citation to our free Citation Generator.

Ryan, E. (2023, May 31). What Is Critical Thinking? | Definition & Examples. Scribbr. Retrieved September 10, 2024, from https://www.scribbr.com/working-with-sources/critical-thinking/

Is this article helpful?

Eoghan Ryan

Eoghan Ryan

Other students also liked, student guide: information literacy | meaning & examples, what are credible sources & how to spot them | examples, applying the craap test & evaluating sources, get unlimited documents corrected.

✔ Free APA citation check included ✔ Unlimited document corrections ✔ Specialized in correcting academic texts

  • Skip to main content
  • Skip to header right navigation
  • Skip to site footer

Farnam Street Logo

Farnam Street

Mastering the best of what other people have already figured out

Daniel Dennett: Tools for Critical Thinking

Philosopher Daniel Dennett shows us how to train your brain to think better in his book Intuition Pumps and Other Tools for Critical Thinking .

Dennett, a pioneering thinker in cognitive and evolutionary science for over 50 years, has been at the forefront of understanding how the mind works and why we believe the things we believe.

His latest book presents a series of short essays (some less than a page) that offer mental shortcuts, tools, analogies, and metaphors for thinking about a variety of topics.

The book opens with 12 of Dennett’s most effective “tools for critical thinking”—a collection of mental techniques designed to enhance your ability to engage critically and rationally with the world.

Let’s explore the most useful ones.

Mistake Connoisseur

To learn, we need to make mistakes. Rather than running away from our mistakes, we need to take the time to reflect on them. Reflection is the key to learning.

Mistakes are not just opportunities for learning; they are, in an important sense, the only opportunity for learning or making something truly new. Before there can be learning, there must be learners. There are only two non-miraculous ways for learners to come into existence: they must either evolve or be designed and built by learners that evolved. Biological evolution proceeds by a grand, inexorable process of trial and error–and without the errors the trials wouldn’t accomplish anything. As Gore Vidal once said, “It is not enough to succeed. Others must fail.” […] The chief trick to making good mistakes is not to hide them—especially not from yourself. Instead of turning away in denial when you make a mistake, you should become a connoisseur of your own mistakes , turning them over in your mind as if they were works of art, which in a way they are. The fundamental reaction to any mistake ought to be this: “Well, I won’t do  that  again!”

Composing Critical Commentary

Sounds a lot like the work required to have an opinion .

Just how charitable are you supposed to be when criticizing the views of an opponent? […] The best antidote I know for [the] tendency to caricature one’s opponent is a list of rules promulgated by the social psychologist and game theorist Anatol Rapoport (creator of the winning Tit-for-Tat strategy in Robert Axelrod’s legendary prisoner’s dilemma tournament). How to compose a successful critical commentary: 1. You should attempt to re-express your target’s position so clearly, vividly, and fairly that your target says, “Thanks, I wish I’d thought of putting it that way.” 2. You should list any points of agreement (especially if they are not matters of general or widespread agreement). 3. You should mention anything that you have learned from your target. 4. Only then are you permitted to say so much as a word of rebuttal or criticism.

Sturgeon’s Law

Ninety percent of everything sucks. Find the 10% that doesn’t.

The science-fiction writer Ted Sturgeon, speaking at the World Science Fiction Convention in Philadelphia in September 1953, said, When people talk about the mystery novel, they mentioned The Maltese Falcon and The Big Sleep. When they talk about the western, they say there’s The Way West and Shane. But when they talk about science fiction, they call it “that Buck Rogers stuff,” and they say “ninety percent of science fiction is crud.” Well, they’re right. Ninety percent of science fiction is crud. But then ninety percent of everything is crud, and it’s the ten percent that isn’t crud that’s important, and the ten percent of science fiction that isn’t crud is as good as or better than anything being written anywhere. This advice is often ignored by ideologues intent on destroying the reputation of analytic philosophy, evolutionary psychology, sociology, cultural anthropology, macroeconomics, plastic surgery, improvisational theater, television sitcoms, philosophical theology, massage therapy, you name it. Let’s stipulate at the outset that there is a great deal of deplorable, stupid, second-rate stuff out there, of all sorts.

Occam’s Razor

Attributed to William of Ockham (or Occam), the fourteenth century logician and philosopher, this thinking tool is actually a much older rule of thumb. A Latin name for it is  lex parsimoniae , the law of parsimony. It is usually put into English as the maxim “Do not muliply entities beyond necessary.” The idea is straightforward: Don’t concoct a complicated, extravagant theory if you’ve got a simpler one (containing fewer ingredients, fewer entities) that handles the phenomenon just as well. If exposure to extremely cold air can account for all the symptoms of frostbite, don’t postulate unobserved “snow germs” or “arctic microbes.” Kepler’s laws explain the orbit of the planets; we have no need to hypothesize pilots guiding the planets from control panels hidden under the surface.

Occam’s Broom

The molecular biologist Sidney Brenner recently invented a delicious play on Occam’s Razor, introducing the new term  Occam’s Broom , to describe the process in which inconvenient facts are whisked under the rug by intellectually dishonest champions of one theory or another. This is our first boom crutch, an  anti-thinking  tool, and you should keep your eyes peeled for it. The practice is particularly insidious when used by propagandists who direct their efforts at the lay public, because like Sherlock Holmes’ famous clue about the dog that  didn’t  bark in the night, the  absence  of a fact that has been swept off the scene by Occam’s Broom is unnoticeable except by experts. 

Jump out of the system.

…It is even harder to achieve what Doug Hofstadter calls  joosting,  which stands for “ j umping o ut o f t he s ystem.” This is an important tactic not just in science and philosophy, but also in the arts. Creativity, that ardently sought but only rarely found virtue, often is a heretofore unimagined violation of the rules of the system from which it springs. It might be the system of classical harmony in music, the rules for meter and rhyme in sonnets (or limericks, even), or the canons of good taste or good form in some genre of art. Or it might be the assumptions and principles of some theory or research program. Being creative is not just a matter of casting about for something novel–anbody can do that, since novelty can be found in any random juxtaposition of stuff–but of making the novelty  jump  out of some  system , a system that has become somewhat established, for good reasons. When an artistic tradition reaches the point where literally “anything goes,” those who want to be creative have a problem: there are no fixed rules to rebel against, no complacent expectations to shatter, nothing to subvert, no background against which to create something that is both surprising and yet meaningful. It helps to  know  the tradition if you want to subvert it . That’s why so few dabblers or novices succeed in coming up with anything truly creative.

Rathering (Anti-thinking tool)

Rathering  is a way of sliding you swiftly and gently past a  false dichotomy . The general form of a rathering is “It is not the case that  blahblahblah , as orthodoxy would have you believe; it is  rather  that  suchandsuchandsuch –which is radically different.” Some ratherings are just fine; you really must choose between the two alternatives on offer; in these cases, you are not being offered a false, bur rather a genuine, inescapable dichotomy. But some ratherings are little more than sleight of hand, due to the fact that the word “rather” implies–without argument–that there is an important incompatibility between the claims flanking it.

The “Surely” Operator

When you’re reading or skimming argumentative essays, especially by philosophers, here is a quick trick that may save you much time and effort, especially in this age of simple searching by computer: look for “surely” in the document, and check each occurrence. Not always, not even most of the time, but often the world “surely” is as good as a blinking light in locating a weak point in the argument ….Why? Because it marks the very edge of what the author is actually sure about and hopes readers will also be sure about. (If the author were really sure all the readers would agree, it wouldn’t be worth mentioning.)

The Deepity

Ambiguity is one of those things that makes people people sound smarter then they really are. See through it.

A “deepity” is a proposition that  seems  both important and true–and profound–but that achieves this effect by being ambiguous. On one reading it is manifestly false, but it would be earth-shaking if it were true; on the other reading it is true but trivial. The unwary listener picks up on the glimmer of truth from the second reading, and the devastating importance from the first reading, and thinks, Wow! That’s a deepity. Here is an example. (Better sit down: this is heavy stuff.) Love is just a word. […] Richard Dawkins recently alerted me to a fine deepity by Rowan Williams, the Archbishop of Canterbury, who described his faith as a “silent waiting on the truth, pure sitting and breathing in the presence of a question mark.”

Still Interested?  Check out Dennett’s book for a lot more of these interesting tools for critical thinking, many non-intuitive. I guarantee you’ll generate food for thought as you go along. Also, try checking out 11 Rules for Critical Thinking  and learn how to be Eager to be Wrong .

  • Skip to Nav
  • Skip to Main
  • Skip to Footer

Landmark College

  • Saved Articles
  • Newsletters

tools for critical thinking

Three Tools for Teaching Critical Thinking and Problem Solving Skills

Please try again

tools for critical thinking

As the world economy shifts away from manufacturing jobs and towards service industry and creative jobs, there’s a consensus among parents, educators, politicians and business leaders that it is crucial students graduate into university or the workforce with the ability to identify and solve complex problems, think critically about information, work effectively in teams and communicate clearly about their thinking.

While many teachers agree with this premise, they don’t often know exactly how to teach these skills explicitly, especially because many of the mandates and required curriculum seem to push in the opposite direction. Process-oriented skills are hard to pin down; teachers can see them in certain students, but developing these competencies in students who aren’t already demonstrating them can be tricky. A few teachers in Ontario, Canada have been experimenting with tools they think could make the difference.

Jason Watt has always had very high expectations for his students, whether they were seven-year-olds in grade two or the young adolescents he now teaches in grade seven at Norseman Junior Middle School. But Watt was frustrated that in order to meet his expectations his students would often have to redo their work six or seven times. He often received writing responses that were a simple sentence and he was struggling to empower his students to push their thinking further. Many of them already had deeply ingrained ideas about what they were and weren’t good at, what they could and couldn’t accomplish.

“I wanted the kids to realize there is no bad answer,” Watt said. “There’s just an appropriate answer or a not-quite there answer.” In a training on “ integrative thinking ” at the University of Toronto’s Rotman School of Management, Watt finally found the tools he needed to develop students’ critical thinking. Several Ontario school boards (the Canadian version of school districts) are now supporting training in the effort.

Originally developed by Rotman’s former dean, Roger Martin , integrative thinking is a broad term to describe looking for solutions through the tensions inherent in different viewpoints. Martin noticed that effective CEOs understood that their own world view was limited, so they sought out opposing viewpoints and came to creative solutions by leveraging seemingly opposing positions. For the past seven years, a spin-off group called the I-Think Initiative has been training teachers in the Toronto area on how integrative thinking can build critical thinking in students from a young age.

LADDER OF INFERENCE 

One of the tools Jason Watt learned about in his training is called the ladder of inference . It’s a model for decision making behavior developed by Harvard professors Chris Argyris and Donald Schön. Essentially, it helps students slow down and realize which data they are taking into account when they make a decision and how the data they choose is informed by their past experiences. Assumptions are often made in a split second decision because the brain is wired to prioritize data that confirms the model a person already holds. The ladder of inference is a way to check those assumptions.

Watt first used the ladder in a very basic way; he showed his grade two students an image of a soccer player lying on the ground, one leg up, holding his head. The image was intentionally a little vague. At first Watt’s students concluded that the man had fallen. But as they worked their way up the ladder of inference they began to notice different aspects of the image and add those to their “data pool.”

“Students started to realize there was a lot more going on in the picture just in terms of data than what they first said,” Watt said. For example, students would say the man was hurt. That’s not a data point, it’s an inference. Watt could tease out from them that they thought the man was hurt because he was on the ground, holding his head and had a pained look on his face. “I started getting much deeper, more thoughtful answers from students,” Watt said.

As students practiced using the ladder of inference in various content areas they also started to use it on their own when dealing with social problems. When there is a disagreement, students now use the ladder of inference to back up and think through the data they chose and the assumptions that stemmed from that data. Watt says now students solve problems on their own or ask a friend to help them make their ladders.

“We’ve learned that there’s nothing wrong with questioning, so the kids have become much more willing and accepting of criticism because it’s not really criticism anymore,” Watt said. He feels the integrative thinking tools have naturally encouraged his students to build a growth mindset about all aspects of life because multiple viewpoints or ways to solve a problem are a core part of why integrative thinking works. Difference is the strength of the model.

Another integrative thinking tool called the pro/pro chart offers some good examples of how students are learning to think flexibly. Most people are familiar with pro/con charts, but in a pro/pro chart the group thinks through the positives of two different ideas. Rather than deciding between two choices, this tool helps students identify the positive traits of different viewpoints, and then create a third option by merging the good qualities of both.

Watt asked his students to brainstorm ideas for the worst restaurant of all time. When they had a good list of terrible ideas, Watt then asked groups of students to each take one idea and explain why it was the best restaurant of all time. One group had initially proposed a restaurant with no seating would be the worst; they reframed that to say if everyone was standing up they would move through the restaurant faster and turn more of a profit. A second group had said a restaurant in the woods would be terrible; they reframed that as dining under the stars.

“They were coming up with these really good ideas out of a terrible idea,” Watt said. “It helps kids see that they are capable and switches those mindsets.” Watt built on the activity, asking the groups to pitch their ideas in a Shark Tank or Dragon’s Den style contest. Students came up with hilarious slogans and designs for their restaurants and what started as a silly, fun activity became a rich interdisciplinary project with written and oral communication, presentation skills, media literacy, and of course, the process skills that enable them.

“The students now are no longer afraid to think,” Watt said. “They’re being more creative thinkers.” He even uses integrative thinking in math instruction, asking students to use the ladder of inference to determine information in a word problem, or asking them to do Pro/Pro charts for different multiplication strategies and then letting them come up with their own third way. His students’ math scores started skyrocketing, and even better, they no longer felt they weren’t “math people.”

PROVOKING SELF REFLECTION

Jennifer Warren became curious about integrative thinking through her daughter who kept coming home from her grade six classroom saying things like, “we had the most interesting discussion today.” That piqued Warren’s interest.

“The way she was talking about her own thinking developing, I was kind of thinking I didn’t think my students were saying the same kind of things,” Warren said. She wanted to be sure she was provoking the same response from her high school English students at Dundas Valley Secondary School in Hamilton. So when her board of education decided to fund the I-Think training she signed up.

The integrative thinking tools gave Warren a solution to a problem she and many other teachers have struggled with for a long time: how to deepen student thinking. Until then, Warren had tried to do this by modeling what deep thinking looks like. She was confident she could help any student become a strong writer. But the integrative thinking training forced her to ask some hard questions about her instruction and prompted her realization that her students were recreating her example, not creating it on their own.

“It completely flipped what mattered to me in an English classroom,” Warren said. She used to be mostly concerned with the product. Now, “instead of defending a stance, I’m so much more interested in having students reflect on their stance and shift and explain why they shifted. That metacognitive piece is more interesting to me now.”

CAUSAL MODELS

Warren starts the first semester by asking students to do a causal model -- another core integrative thinking tool -- of their values. She asks them to pick three to five things they value, anything from profound qualities like independence or kindness, to passions like music or hockey. They then have to dive deeply into why they value those qualities, what caused that? Often this requires them to have conversations with family about values taught to them from a young age.

She then asks them to make visual representations of their causal models and present them to one another. “I like that because they realize people don’t value the same things that they do,” Warren said. Those causal models go up on the wall as a reminder that everyone in the class is different and that the diversity of values, perspectives and opinions makes them better problem solvers.

Warren teaches a course for students who failed the Ontario literacy exam, a graduation requirement. The kids in this class often don’t have a lot of self confidence and are often missing some key literacy skills, like the ability to elaborate on a topic in writing. The ladder of inference has been an incredible tool to help Warren walk students through their thinking, modeling the tool step by step, climbing up or down the ladder as students offer insights from the text.

“It was such a simple and elegant way to allow someone who couldn’t wrap their head around inferring to do it well,” Warren said. She thinks the visual of a ladder helped these struggling students pin their thoughts to different steps and make connections.

She’s also found the tool to be helpful when she has disagreements with students. She’ll use the language of the tools to describe to students what data she’s using to make conclusions about their work ethic, their attendance, their behavior. But she always asks, “What am I missing.”

“It changes the conversation,” Warren said. It gives her a voice to express her disappointment to students in a way that is transparent and uses the shared language of their critical thinking tools. And because integrative thinking is based on the fact that one’s understanding of something is always incomplete, constantly shifting, there is room for students to be participants in the conversation.

TRUE COLLABORATION

“I’m completely and utterly blown away whenever I use one of these tools with my kids,” said Kristen Slinger, a grade two teacher at Norseman Junior Middle School. Before learning about integrative thinking, Slinger would have said she has been doing collaboration in the classroom for the past ten years. But she’s shifted her definition of collaboration and now sees what she was doing before as merely asking kids to write on the same piece of paper.

“When you use these tools [students] realize that they hit a roadblock when not everyone is participating,” Slinger said. The natural need for every students’ voice in order to solve the problem creates genuine collaboration.

Slinger remembers one boy who came from a Montessori background. He was used to a small school and small classes and was overwhelmed when he joined her class of 20 and the broader school of close to 700 students. Slinger said he was selectively mute until Christmas, an issue she raised with his mother. The news came as a surprise to his mom who said he was very chatty at home. Slinger kept the boy in a consistent group so he could develop trust with a few peers and slowly he realized that they really wanted to hear his opinion.

“It would have taken me probably months longer to get him to that point, but it was that idea that his peers valued what he had to say,” Slinger said. He went from never talking in class to volunteering to be the student who went around to other classes polling students on their favorite lemonade for a project.

Slinger said before she learned about integrative thinking she would get interesting responses from students, but she wouldn’t know how they got to their conclusions. The integrative thinking tools help make student thinking visible. “It’s the thinking that’s been put into the responses and the way it’s been broken down,” Slinger said. When she can see the steps of their thinking she has more ways to push them to go even further.

“I haven’t taken a course in a very long time that has reshaped my entire program,” she said.

GETTING STARTED

“The safest way in was by using fiction stories,” Slinger said of her own attempts to use integrative thinking. “Find that story that maybe has that emotional clincher that may have different endings and then stop there and use the ladder of inference to come up with what they think might happen at the end.”

Jason Watt suggests starting with an activity that’s part of the curriculum every year. That way a teacher new to the practice can compare the kind of thinking students demonstrate when using an integrative thinking tool with their previous lesson plan.

One important element of success is choosing a topic that’s engaging to kids, that has multiple entry points and solutions, and that has a real stakeholder. “One of the biggest mistakes is when you give the tension without the problem to be solved from a particular perspective,” said Nogah Kornberg, Associate Director of the I-Think Initiative at the Rotman School of Management.

For example, a grade one teacher offered her students a challenge from the school’s janitor. In the summer the trash is stored outside and becomes infested with bees. In the winter the trash is stored inside and smells bad. What might be a better solution? Giving students the challenge from the perspective of the stakeholder helps them solve the problem for him. If it is just presented as an A or a B solution, they don’t know who to solve for.

Kornberg was a high school teacher herself before becoming part of the I-Think Initiative. She sees the program as offering two things: critical thinking skills and building better citizens.

“We’re seeing quite young students learning how to play the game of school and this is about how to become good thinkers and good questioners of our thinking,” she said. Getting started on this metacognition piece can’t start too young in her opinion. She also sees the tool as a way to empower young people. “Because it’s rooted in problem solving it’s about saying things are the way they are, but we can make them better and I have a responsibility to make them better.”

Rahim Essabhai wholeheartedly agrees with Kornberg; he’s seen the shift in his students. He teaches a class called Business and Cooperative Education for seniors at John Polanyi Collegiate Institute that asks students to work on one big problem for an outside organization over the course of the school year.

“When I have my kids coming back to visit me and they say that this course has gotten them ready for the next stage more than any course they took in high school, I don’t take that lightly,” Essabhai said. And since students are coming up with interesting solutions to problems real businesses and organizations have, they see that their thinking has value.

And he knows students are using the tools beyond his course as well. In a final reflection for his class, one student described how she constantly found herself having to choose between hanging out with her friends and spending time with her little sister. When she did either she felt bad, so she came up with a third option. Once a month she hosted a gathering for all her friends and their little sisters to spend time together.

“They’re not being a passenger in their own life,” Essabhai said. “Nothing is too messy or too tough.” Growing students who feel that way about tough challenges should be an essential function of education.

Here's a challenge for your students to tackle:

Productivity hacks - 3 min read

5 Tech Tools to Encourage Critical Thinking

image

These five simple tools allow you to inspire critical thinking in your students. Encourage them to take the information you’re giving them, and show what they know with mind maps, puzzles and more!

Discovery Education: Puzzlemaker

Students can use Discovery’s Puzzlemaker suite of tools to make customized word searches, letter tile puzzles, hidden message games and more. Use this as a v ocabulary activity station . Students pair up and create a puzzle for their teammate to solve using the words they’re learning that week.

This gives both students a chance to work with vocabulary in a new and fun way that requires extra thinking and problem solving.

MindMeister

Mind mapping is a valuable tool to facilitate critical thinking, and technology has made it easier than ever to bring this into your classroom.

Use MindMeister, a simple and easy to implement mind mapping tool, to encourage students to think about a topic, lesson, problem or subject from every angle . This activity helps them look at the whole picture with a critical eye, rather than just studying the facts that are being taught in the curriculum.

Check out this compilation of inspiring educational mind maps , which cover topics like grammar, geography and reading comprehension.

image

Whooo’s Reading

Answering open-ended questions is a simple way to facilitate critical thinking with students. However, many reading comprehension tools only allow students to answer multiple-choice questions, rather than requiring them to formulate their own answer.

Whooo’s Reading, an online reading log, not only requires students to answer open-ended questions, but every automatically prompted question is Common Core-aligned, so you can be sure your students are thinking about the text in terms of the various reading and writing anchors.

Learn more about how this tool has helped more than 10,000 teachers improve their students’ reading comprehension at the Learn2Earn teacher blog .

image

Neo K12: Flow Chart Games

While this tool only has pre-defined flow chart games, in a variety of categories ranging from life sciences to the human body, you can use them to inspire critical thinking where appropriate.

For example, use flow chart games when exploring photosynthesis . Students have to drag and drop the various stages in the right part of the cycle. Require each student to write what each part of the cycle is about for a complete interactive thinking activity. Note that use of this this tool requires a monthly subscription.

image

This online business tool was not made for the classroom; however, students can use it to map out the visual representation of a process, adding notes, colors and details to show their knowledge of the topic. All diagrams are saved in your “Online Diagram Library” so students can access this content when studying for an exam or to show their parents.

You also have access to a large database of pre-made diagrams . Use these as supplementary materials for a lesson you’ve already written or as examples of what you expect from students with their own diagram.

image

This is a guest post by Jessica Sanders. Jessica is the Director of Social Outreach for Learn2Earn, an online fundraising platform that allows students raise money by reading books. She grew up reading books like The Giver and Holes, and is passionate about making reading as exciting for young kids today as it has always been for her. Follow Learn2Earn on Twitter and Facebook , and send content inquiries to [email protected] .

Bring teamwork online for good with MeisterTask.

Articles you might also like

image

Project timeline: meet deadlines, hit milestones, and achieve project goals

image

How to create a powerful team mission statement + examples

image

The top 7 team management skills that make teams successful

Critical thinking definition

tools for critical thinking

Critical thinking, as described by Oxford Languages, is the objective analysis and evaluation of an issue in order to form a judgement.

Active and skillful approach, evaluation, assessment, synthesis, and/or evaluation of information obtained from, or made by, observation, knowledge, reflection, acumen or conversation, as a guide to belief and action, requires the critical thinking process, which is why it's often used in education and academics.

Some even may view it as a backbone of modern thought.

However, it's a skill, and skills must be trained and encouraged to be used at its full potential.

People turn up to various approaches in improving their critical thinking, like:

  • Developing technical and problem-solving skills
  • Engaging in more active listening
  • Actively questioning their assumptions and beliefs
  • Seeking out more diversity of thought
  • Opening up their curiosity in an intellectual way etc.

Is critical thinking useful in writing?

Critical thinking can help in planning your paper and making it more concise, but it's not obvious at first. We carefully pinpointed some the questions you should ask yourself when boosting critical thinking in writing:

  • What information should be included?
  • Which information resources should the author look to?
  • What degree of technical knowledge should the report assume its audience has?
  • What is the most effective way to show information?
  • How should the report be organized?
  • How should it be designed?
  • What tone and level of language difficulty should the document have?

Usage of critical thinking comes down not only to the outline of your paper, it also begs the question: How can we use critical thinking solving problems in our writing's topic?

Let's say, you have a Powerpoint on how critical thinking can reduce poverty in the United States. You'll primarily have to define critical thinking for the viewers, as well as use a lot of critical thinking questions and synonyms to get them to be familiar with your methods and start the thinking process behind it.

Are there any services that can help me use more critical thinking?

We understand that it's difficult to learn how to use critical thinking more effectively in just one article, but our service is here to help.

We are a team specializing in writing essays and other assignments for college students and all other types of customers who need a helping hand in its making. We cover a great range of topics, offer perfect quality work, always deliver on time and aim to leave our customers completely satisfied with what they ordered.

The ordering process is fully online, and it goes as follows:

  • Select the topic and the deadline of your essay.
  • Provide us with any details, requirements, statements that should be emphasized or particular parts of the essay writing process you struggle with.
  • Leave the email address, where your completed order will be sent to.
  • Select your prefered payment type, sit back and relax!

With lots of experience on the market, professionally degreed essay writers , online 24/7 customer support and incredibly low prices, you won't find a service offering a better deal than ours.

tools for critical thinking

  • Health, Fitness & Dieting
  • Psychology & Counseling

Fulfillment by Amazon (FBA) is a service we offer sellers that lets them store their products in Amazon's fulfillment centers, and we directly pack, ship, and provide customer service for these products. Something we hope you'll especially enjoy: FBA items qualify for FREE Shipping and Amazon Prime.

If you're a seller, Fulfillment by Amazon can help you grow your business. Learn more about the program.

This item cannot be shipped to your selected delivery location. Please choose a different delivery location.

Sorry, there was a problem.

Kindle app logo image

Download the free Kindle app and start reading Kindle books instantly on your smartphone, tablet, or computer - no Kindle device required .

Read instantly on your browser with Kindle for Web.

Using your mobile phone camera - scan the code below and download the Kindle app.

QR code to download the Kindle App

Image Unavailable

Tools of Critical Thinking: Metathoughts for Psychology, Second Edition

  • To view this video download Flash Player

Follow the author

David A. Levy

Tools of Critical Thinking: Metathoughts for Psychology, Second Edition 2nd Edition

  • ISBN-10 1577666291
  • ISBN-13 978-1577666295
  • Edition 2nd
  • Publisher Waveland Pr Inc
  • Publication date August 31, 2009
  • Language English
  • Dimensions 7.25 x 0.75 x 9.5 inches
  • Print length 298 pages
  • See all details

Editorial Reviews

From the publisher.

NEW TO THIS EDITION:

• The application of critical thinking skills to cross-cultural psychology and issues of cultural diversity

• More than 60 new and updated reference citations related to a wide range of contemporary topics

• Improved glossary of key terms , containing over 300 fully cross-referenced definitions

• The expanded use of humor , including parodies, cartoon illustrations, and clever satires

• Not-for-sale instructor resource material ( test bank items and comprehensive PowerPoint CD package ) available to college and university faculty only through the publisher

From the Back Cover

Levy’s style combines erudition with simplicity and earnestness with humor. . . . The result is a clear and compelling book, accessible to lay persons and mental health professionals alike.” — Thomas Szasz, State University of New York at Syracuse

“A remarkable book that masterfully teaches how to make us better at solving problems, at understanding events, at making decisions, and even at being creative. Read, learn, and have a good time doing it.” — Elizabeth F. Loftus, University of Washington

“David Levy has condensed both the wisdom of the ages and the findings of contemporary psychological science into a manageable set of principles (Metathoughts) that will notably improve the general quality of thought not only in clinical psychology and cognate areas but also across the broad expanse of scholarly and scientific endeavor.” — Robert C. Carson, Duke University

“Educators have criticized today’s students for their poor reasoning skills and faulty problem-solving abilities. Levy’s book will go considerable distance in closing these gaps by taking established scientific principles and making them accessible, useful, and entertaining!” — Shelley E. Taylor, University of California at Los Angeles

“David Levy’s lucid and good-humored guide to thinking is impressive in its scope, practical in its applications, and involving in its pedagogy.” — David G. Myers, Hope College

“Professors and teachers in psychology, philosophy, communication, and related fields should seriously consider adopting this text for their courses since today’s students could definitely use a good dose of bias busting and fallacy fixing. A definite ‘tool’ to add to one’s toolbox of skepticism.” — Michael Shermer, Skeptic

“This book is a wonderful addition to the bookshelf of anyone interested in thinking clearly. . . . Students, writers, and instructors alike will find this a gold mine of ideas about precise and clear thinking.” — Linda Riebel, Saybrook Institute

“A beautifully written book and indispensable tool for a wide range of psychology courses, certain to appeal to readers of all levels and diverse backgrounds. Instructors will value its systematic approach, comprehensive scope, and the plethora of stimulating and engaging exercises. Students will enjoy its lively writing style, vivid examples, and practical applications to everyday life. . . . The finest book on critical thinking in the field.” — L. Anne Peplau, University of California at Los Angeles

Product details

  • Publisher ‏ : ‎ Waveland Pr Inc; 2nd edition (August 31, 2009)
  • Language ‏ : ‎ English
  • Paperback ‏ : ‎ 298 pages
  • ISBN-10 ‏ : ‎ 1577666291
  • ISBN-13 ‏ : ‎ 978-1577666295
  • Item Weight ‏ : ‎ 1.15 pounds
  • Dimensions ‏ : ‎ 7.25 x 0.75 x 9.5 inches
  • #415 in Medical Counseling
  • #701 in Cognitive Psychology (Books)
  • #714 in Popular Psychology Counseling

About the author

David a. levy.

Dr. David A. Levy has extensive experience as a teacher, therapist, writer, and researcher. He is a Professor of Psychology at Pepperdine University's Graduate School of Education and Psychology, where he has been teaching graduate courses since 1986. He received his B.A. degree in theater arts from UCLA, a M.A. degree in psychology from Pepperdine University, a second M.A. degree in psychology from UCLA, and his Ph.D. in psychology from UCLA, where he specialized in social psychology, with minors in psychological assessment and personality psychology. He served as a Visiting Professor of Psychology in the Soviet Union, where he delivered lectures and workshops in psychology and psychotherapy at Leningrad (now St. Petersburg) State University, the Leningrad Academy of Science, and the Bekhterev Psychoneurological Institute. He was honored as a Harriet and Charles Luckman Distinguished Teaching Fellow and the Howard A. White Award for Teaching Excellence at Pepperdine, and was a recipient of the Shepard Ivory Franz Distinguished Teaching Award and Charles F. Scott Fellowship at UCLA.

Dr. Levy holds professional licenses both in psychology and in marriage and family therapy. He has worked in a wide range of private practice and inpatient psychiatric settings, he has supervised clinical interns, and he has utilized his expertise in psychological testing (particularly the MMPI) in forensic cases.

His numerous theoretical and empirical research studies have been published in scientific journals and presented at professional conferences. His book, "Tools of Critical Thinking: Metathoughts for Psychology," garnered widespread acclaim in both academic and clinical settings for its innovative approaches to improving thinking skills. Levy co-authored (with Eric Shiraev) "Cross-Cultural Psychology: Critical Thinking and Contemporary Applications," which became an internationally best-selling textbook. Levy is the author of "Family Therapy: History, Theory, and Practice," which was the first textbook on the topic available to Russian readers. His Levy Optimism-Pessimism Scale (LOPS) has been utilized internationally in a variety of research contexts, and he is a member of the Board of Editors for the Journal of Humanistic Psychology.

His most recent book, "Life Is a 4-Letter Word: Laughing, Wincing, and Learning Through 40 Life Lessons," is published by Mango Publishing.

Levy is also the author of numerous satirical articles, including "The Emperor's Postmodern Clothes: A Brief Guide to Deconstructing Academically Fashionable Phrases for the Uninitiated," "How to Be a Good Psychotherapy Patient," "Psychometric Infallibility Realized: The One-Size-Fits-All Psychological Profile," "Stinks and Instincts: An Empirical Investigation of Freud's Excreta Theory," and "A Proposed Category for the Diagnostic and Statistical Manual of Mental Disorders (DSM): Pervasive Labeling Disorder."

As a media consultant, Levy has appeared on dozens television and radio broadcasts (including CNN, CBS, NBC, PBS, A&E, and E!), providing psychological perspectives on current events, and examining issues and trends in the mental health fields. He has also worked as a professional director, producer, writer and actor in motion pictures, television and stage. He received an Emmy nomination for Outstanding Performance in a Network Television Series, and he was a guest star on the television series "Cheers," where he portrayed the leader of Frasier's low self-esteem group.

Customer reviews

  • 5 star 4 star 3 star 2 star 1 star 5 star 75% 13% 7% 3% 2% 75%
  • 5 star 4 star 3 star 2 star 1 star 4 star 75% 13% 7% 3% 2% 13%
  • 5 star 4 star 3 star 2 star 1 star 3 star 75% 13% 7% 3% 2% 7%
  • 5 star 4 star 3 star 2 star 1 star 2 star 75% 13% 7% 3% 2% 3%
  • 5 star 4 star 3 star 2 star 1 star 1 star 75% 13% 7% 3% 2% 2%

Customer Reviews, including Product Star Ratings help customers to learn more about the product and decide whether it is the right product for them.

To calculate the overall star rating and percentage breakdown by star, we don’t use a simple average. Instead, our system considers things like how recent a review is and if the reviewer bought the item on Amazon. It also analyzed reviews to verify trustworthiness.

Customers say

Customers find the book informative, well-cited, and interactive. They say it's a great tool to better understand thought processes and decision-making. Readers also mention the book is not very lengthy, concise, and easy to follow. They describe the reading quality as fascinating and fun.

AI-generated from the text of customer reviews

Customers find the book informative, well-cited, and interactive. They say it's a great tool to better understand thought processes and decision-making. Readers also appreciate the humor and enlightening content. They mention the author does an excellent job of providing an in-depth analysis while also remaining concise.

"...He does an excellent job of providing an in-depth analysis , while also remaining concise - rarely does an explanation get too lengthy...." Read more

"...This book really makes you rethink your own thinking patterns and can lead to not just psychology students changing how they think, but also..." Read more

"Its very informative and it will explore more about the inner self. Am still reading it and it is a fascinating reading." Read more

"...The author is conversational, witty, humorous while being enlightening at the same time ." Read more

Customers find the book concise and easy to follow. They mention it's not very lengthy and gets straight to the point.

"...an in-depth analysis, while also remaining concise - rarely does an explanation get too lengthy ...." Read more

"...There are 30 short chapters , each devoted to a single aspect of thinking that can lead you astray."..." Read more

"...It's not a very lengthy textbook , but does take time to remember and apply the metathoughts...." Read more

"...Gives you all the information you need in a compact version. Gets straight to the point . In a grad program, the less one has to read, the better." Read more

Customers find the book fascinating, fantastic, and fun to read. They also mention it's informative, well-cited, and interactive.

"...Am still reading it and it is a fascinating reading ." Read more

"A fantastic book that is informative, well-cited, and interactive; furthermore, it has practical purposes for the psychology student, classroom..." Read more

" fun book to read ..." Read more

  • Sort reviews by Top reviews Most recent Top reviews

Top reviews from the United States

There was a problem filtering reviews right now. please try again later..

tools for critical thinking

  • About Amazon
  • Investor Relations
  • Amazon Devices
  • Amazon Science
  • Sell products on Amazon
  • Sell on Amazon Business
  • Sell apps on Amazon
  • Become an Affiliate
  • Advertise Your Products
  • Self-Publish with Us
  • Host an Amazon Hub
  • › See More Make Money with Us
  • Amazon Business Card
  • Shop with Points
  • Reload Your Balance
  • Amazon Currency Converter
  • Amazon and COVID-19
  • Your Account
  • Your Orders
  • Shipping Rates & Policies
  • Returns & Replacements
  • Manage Your Content and Devices
 
 
 
 
  • Conditions of Use
  • Privacy Notice
  • Consumer Health Data Privacy Disclosure
  • Your Ads Privacy Choices

tools for critical thinking

tools for critical thinking

How AI Improves Sales Prospecting with Copy.ai Co-founder, Chris Lu

tools for critical thinking

Chris Lu is the Co-Founder of Copy.ai, driving innovation in AI. A visionary by day, he transforms into a basketball enthusiast by night.

Prospecting has historically been a labor-intensive, hit-or-miss endeavor fraught with inefficiencies and frustration.

Sales reps often spend countless hours manually scouring the web for leads, sifting through sparse or outdated data, and crafting generic outreach that fails to resonate. This spray-and-pray approach results in dismal response rates, wasted effort, and missed opportunities.

The rise of artificial intelligence is ushering in a new era of intelligent, targeted prospecting at scale. Advanced machine learning algorithms and natural language processing enable AI-powered prospecting solutions to automate the most time-consuming and tedious aspects of lead generation. These intelligent tools can rapidly identify high-quality prospects, extract key insights about their business and needs, and even draft hyper-personalized outreach proven to boost engagement.

With AI in their prospecting toolkit, sales teams can say goodbye to the guesswork and grunt work. No more fruitless hours lost down rabbit holes of irrelevant leads. No more generic spam blasts that erode brand reputation and prospect trust. Instead, reps are empowered to focus their time and talents on the most promising opportunities, armed with rich context to craft compelling, customer-centric conversations from the very first touch.

This AI-driven shift from blind outreach to intelligent targeting is nothing short of transformative for sales organizations. AI enables reps to efficiently reach the right prospects with the right message at the right time, multiplying pipeline generation while slashing waste and elevating the entire customer experience. In an age of escalating buyer expectations and diminishing attention spans, this capacity to deliver resonance at scale is rapidly becoming table stakes.

Why Intelligent Prospecting is a Competitive Necessity

Intelligent and personalized prospecting is an absolute necessity for sales success. Generic, spray-and-pray outreach simply doesn't cut it anymore. Buyers are inundated with pitches and expect tailored, relevant communications that demonstrate a deep understanding of their unique needs and challenges.

And the impact of intelligent prospecting extends far beyond just conversion rates. Leveraging AI to scale hyper-personalized outreach allows sales teams to dramatically improve their productivity and efficiency. Reps can focus their time and energy on high-value activities like relationship-building and deal acceleration, rather than wasting countless hours on manual research and customization.

This unlocks the potential for significant revenue gains and cost savings.

Imagine generating highly-targeted, insight-driven prospecting messages for thousands of leads in a matter of minutes. That is the power of AI-driven prospecting, poised to become a defining competitive advantage in the years ahead. Infusing machine learning and natural language generation into the prospecting process enables sales organizations to achieve personalization at an unprecedented scale and velocity.

AI's Role in Sales Productivity

AI empowers sales teams to accomplish far more in less time by automating repetitive tasks, surfacing actionable insights, and enabling smarter decision-making.

Consider some of the key ways AI boosts sales productivity:

  • Intelligent lead prioritization : AI algorithms analyze vast amounts of data to identify and prioritize the leads most likely to convert, allowing reps to focus their time on the highest-value opportunities. This eliminates wasted effort chasing low-quality leads.
  • Automated administrative work : AI handles many of the time-consuming administrative tasks that bog down sales reps, from logging interactions to updating CRM records. This frees up more time for actual selling and relationship-building.
  • Proactive opportunity insights : AI continuously monitors buyer engagement signals and intent data, alerting sales reps to high-potential opportunities at exactly the right moment. This improves the efficiency and impact of sales outreach.

Real-world results bear out AI's productivity benefits. For example, Salesforce reports that high-performing sales teams are 4.9X more likely to be using AI than underperforming ones. Companies leveraging AI for sales have seen productivity improvements of over 50% in some cases.

But it's important to recognize that AI is not a replacement for human sales skills and critical thinking. The most effective modern sellers will be those who can strategically harness AI tools to enhance and extend their own knowledge and capabilities. As the age of AI unfolds, sales professionals must continually adapt and upskill to remain competitive.

Critical Thinking in the Age of AI

As AI becomes increasingly prevalent in sales and other business functions, we can't lose sight of the importance of human critical thinking skills. AI can automate many tasks and provide valuable insights, but it is not a replacement for human judgment and analysis.

Critical thinking involves objectively analyzing information, questioning assumptions, and arriving at well-reasoned conclusions. These skills are more important than ever in the age of AI. Ron Carucci argues in his Forbes article :

"No clever prompt we type into an AI tool will ever be able to replace human critical thinking – especially when tools like ChatGPT are often inaccurate. In reality, critical thinking becomes even more necessary in the age of AI, both to use it properly, and to do the necessary work behind the scenes to make it a more reliable tool."

Critical thinking complements and enhances AI-driven processes in several ways:

  • Guiding AI model development and training by asking the right questions
  • Validating AI-generated insights and recommendations against domain expertise
  • Interpreting nuanced or ambiguous findings that AI may miss
  • Applying ethical judgment to AI outputs and decisions
  • Creatively combining AI capabilities to solve novel problems

The most powerful applications of AI will leverage the strengths of both human and machine intelligence in collaboration. Humans can supply the critical thinking, while AI can provide the speed, scale, and pattern recognition. This partnership will unlock AI's full potential.

Looking ahead to the future of AI in sales, it is clear that human judgment and critical thinking will remain essential. AI will certainly automate many prospecting and sales tasks, but the human touch—creative and analytical thinking—will differentiate the top-performing revenue teams.

Using GenAI for Prospecting

I'm fortunate to stand at the forefront of leveraging artificial intelligence to transform sales and marketing processes. With a background in both data science and enterprise software, I've come to have a unique vantage point on how generative AI models can help prospecting by enabling personalization at an unprecedented scale.

For sales prospecting, AI models ingest public data on prospects, accounts, and market trends, then dynamically generate hyper-relevant outreach messages, value propositions, and call scripts. Each prospect receives uniquely tailored communication as if it came from a human sales rep who conducted meticulous research, but it's AI software doing the heavy lifting behind the scenes.

This AI-driven approach to prospecting unlocks several game-changing benefits:

  • Extreme personalization : AI models weave in specific details about the prospect's role, company, industry, and likely pain points to demonstrate relevance and build connection.
  • Unlimited scale : Reps offload the intensive research and customization to AI, focusing their own time on high-value selling activities.
  • Omnichannel orchestration : AI optimizes outreach across multiple channels (email, phone, social, etc.) for a coordinated play tailored to each prospect.
  • Rapid experimentation : By analyzing response data, AI identifies the highest-performing message variants and continuously refines prospecting content.

Copy.ai's GTM AI platform puts these capabilities in the hands of modern revenue teams. With pre-built AI models for key sales use cases, point-and-click content generation, and seamless integration with CRMs and sales engagement tools, Copy.ai makes it easy to harness the power of generative AI for smarter, more efficient prospecting. As a result, customers book more qualified meetings, progress deals faster, and hit revenue goals consistently.

Personalization is just the beginning. The contextual relevance that AI enables throughout the prospecting process is where the transformative potential truly lies.

Providing Contextual Relevance at Scale

Generative AI for prospecting offers a significant advantage by ingesting and synthesizing huge amounts of disparate data to generate contextually relevant insights about each prospect. Training on diverse datasets spanning firmographic details, technographic insights, intent signals, engagement history, and even unstructured data like news reports and social media activity, AI models construct a comprehensive understanding of each prospect's unique profile, needs, and buying triggers.

AI-powered tools generate hyper-personalized outreach tailored to resonate with each individual prospect, armed with this rich context.

For example, an AI system might automatically craft email copy that references a prospect's recent funding round, draws parallels to successful customers in their specific industry vertical, and even adapts the messaging to match their observed communication style.

Human sales reps would find this degree of one-to-one personalization prohibitively time-consuming to replicate. AI models, however, achieve such contextual relevance at scale, enabling sales teams to deliver the right message to the right prospect at the right time. Making each touchpoint feel custom-made for the recipient, this AI-driven approach maximizes the chances of capturing a prospect's attention, earning their trust, and ultimately converting them to a qualified opportunity.

Plus, AI models go beyond just personalizing individual messages to optimizing the entire multi-touch sequence based on each prospect's engagement patterns. Analyzing which content, offers, and cadence drive the best outcomes for different prospect segments, AI dynamically adapts each account's journey to guide them to the next best action. This real-time journey orchestration ensures that prospects always receive maximally relevant communications as they progress through the funnel.

Accelerated Learning and Optimization

The power of AI transcends merely generating contextually relevant content for individual prospects. The real potential lies in AI's ability to continuously learn, iterate, and optimize prospecting approaches at a pace and scale that would be impossible for humans alone.

Generative AI models can ingest real-world feedback as sales reps engage prospects and track outcomes, identifying the messaging, timing, and tactics that resonate most effectively. This AI-powered optimization empowers sales teams to quickly test, learn, and adapt their strategies to strike the right chord with their target audiences.

The compounding effect of this AI-driven iteration is profound. Each new insight gleaned and incorporated makes prospecting campaigns increasingly efficient and impactful over time. Approaches that may have taken months of manual analysis and recalibration to refine can now be optimized in a matter of days or weeks.

Plus, AI can surface non-obvious patterns and recommend counterintuitive tactics that human intuition may overlook. By processing vast amounts of sales interaction data, AI can spot the hidden variables and leading indicators that truly move the needle on prospect engagement and conversion.

AI's accelerated learning and optimization is transforming not just day-to-day prospecting workflows, but the economics of the entire sales organization.

Transforming Unit Economics

Deploying AI for intelligent, automated prospecting can dramatically improve the unit economics of sales organizations. Leveraging AI to automate and optimize key prospecting tasks significantly reduces the time and cost associated with identifying, researching, and engaging high-quality leads.

Consider this: sales reps only spend an average of 30% of their time on prospecting activities.

Streamlining and accelerating these efforts with AI allows companies to reallocate that time towards higher-value activities like relationship-building and deal closure. The compounded efficiency gains across the sales organization can be transformative.

The economic benefits extend beyond cost savings and productivity increases. AI-powered prospecting enables teams to engage a broader universe of potential customers in a highly targeted, personalized way. This expanded reach and relevance can translate into significant improvements in key revenue metrics like lead conversion rates, average deal sizes, and sales cycle velocity.

These AI-driven improvements in unit economics can fundamentally reshape a company's go-to-market strategy and growth trajectory over time. With a more efficient and scalable revenue engine, businesses can afford to invest more aggressively in emerging markets, new product lines, and other untapped growth opportunities.

In short, AI prospecting is not just a tactical enhancement but a strategic imperative for forward-thinking sales organizations. As the technology continues to advance and mature, its potential to transform the economics of selling will only grow more profound.

The Future of AI-Powered Revenue Teams

Generative AI capabilities are advancing at a blistering pace, dramatically reshaping the future of sales prospecting and broader revenue team roles. We can envision a not-too-distant reality where AI becomes the tireless engine that fuels hyper-personalized, always-on prospecting across channels and at immense scale.

Intelligent models will ingest and synthesize vast amounts of data—from firmographic and technographic signals to individual buyer intent and engagement patterns—to identify the ripest opportunities and craft the most resonant outreach. Sellers will increasingly focus on creatively inputting the key themes, value propositions, and case studies, then rely on AI to dynamically generate myriad variations optimized for each micro-segment and persona.

The most progressive organizations will empower their AI to engage buyers directly and interactively, instantly addressing questions, concerns, and requested customizations. Human sellers will transition to focus more on high-level strategy, edge cases, and relationship-building, collaborating with AI to drive revenue performance to new heights.

This future is exciting, but we must approach it thoughtfully.

Leaders should encourage bold experimentation with AI-driven prospecting while also emphasizing the importance of human-AI collaboration. We need to upskill our teams to become savvy prompt engineers and AI operators, while also doubling down on empathy, creativity, and judgment.

The revenue teams that master this transition—harmonizing the best of human and machine intelligence—will be the ones that thrive in the AI-powered future of sales and drive outsized results. It's an exhilarating frontier, and I can't wait to see the innovations ahead.

Latest articles

From inefficiency to impact: embracing ai for smarter contact creation.

tools for critical thinking

Content Cadence: How Much Content Should Your Team Make?

tools for critical thinking

Ready to level-up?

Write 10x faster, engage your audience, & never struggle with the blank page again.

IMAGES

  1. Tools Of Critical Thinking

    tools for critical thinking

  2. Tip: Critical Thinking Tools

    tools for critical thinking

  3. Critical Thinking Skills

    tools for critical thinking

  4. How to Improve Critical Thinking

    tools for critical thinking

  5. Diagram of Critical Thinking Skills with keywords. EPS 10 Stock Vector

    tools for critical thinking

  6. Critical_Thinking_Skills_Diagram_svg

    tools for critical thinking

VIDEO

  1. Part 3 Various tools, Critical Thinking, Evidence

  2. The Power of Critical Thinking in Education: Unlocking Your Intellectual Potential

  3. Part 1 Various tools, Critical Thinking, Evidence

  4. Boost Your Decision-Making Skills: The Art of Reflective Thinking

  5. Critical Thinking Tools for UX People

  6. Tools for sense making

COMMENTS

  1. Critical Thinking: Where to Begin

    A Brief Definition: Critical thinking is the art of analyzing and evaluating thinking with a view to improving it. A well-cultivated critical thinker: communicates effectively with others in figuring out solutions to complex problems. Critical thinking is, in short, self-directed, self-disciplined, self-monitored, and self-corrective thinking.

  2. Critical Thinking

    Critical thinking is the discipline of rigorously and skillfully using information, experience, observation, and reasoning to guide your decisions, actions, and beliefs. You'll need to actively question every step of your thinking process to do it well. Collecting, analyzing and evaluating information is an important skill in life, and a highly ...

  3. How to develop critical thinking skills

    Here are 12 tips for building stronger self-awareness and learning how to improve critical thinking: 1. Be cautious. There's nothing wrong with a little bit of skepticism. One of the core principles of critical thinking is asking questions and dissecting the available information.

  4. Defining Critical Thinking

    Foundation for Critical Thinking. PO Box 31080 • Santa Barbara, CA 93130 . Toll Free 800.833.3645 • Fax 707.878.9111. [email protected]

  5. 9 Critical Thinking Tools for Better Decision Making

    9 Critical Thinking Tools For Better Decision-Making. Taking time to think about how you think and using tools like these can be the difference between becoming a good leader and a great one. Use these nine critical thinking tools to empower you to make better decisions for your business, organisation, and career - and feel confident doing so

  6. PDF The Miniature Guide to Critical Thinking: Concepts & Tools

    Learn the essential skills and principles of critical thinking for any subject and domain of learning. This guide provides a checklist, questions, criteria, templates, and examples to help you analyze, evaluate, and improve your thinking.

  7. What Are Critical Thinking Skills and Why Are They Important?

    According to the University of the People in California, having critical thinking skills is important because they are [1]: Universal. Crucial for the economy. Essential for improving language and presentation skills. Very helpful in promoting creativity. Important for self-reflection.

  8. Critical Thinking Models: A Comprehensive Guide for Effective Decision

    There are several assessment tools designed to measure critical thinking, each focusing on different aspects such as quality, depth, breadth, and significance of thinking. One example of a widely used standardized test is the Watson-Glaser Critical Thinking Appraisal , which evaluates an individual's ability to interpret information, draw ...

  9. A Crash Course in Critical Thinking

    Here is a series of questions you can ask yourself to try to ensure that you are thinking critically. Conspiracy theories. Inability to distinguish facts from falsehoods. Widespread confusion ...

  10. How to Improve Your Critical Thinking Skills

    Consider these ways writing can help enhance critical thinking: 1. Clarity of Thought: Writing requires that you articulate your thoughts clearly and coherently. When you need to put your ideas on ...

  11. How to build critical thinking skills for better decision-making

    Ask questions and dig deep, rather than accepting information at face value. Keep your own biases and perceptions in check to stay as objective as possible. Rely on your emotional intelligence to fill in the blanks and gain a more well-rounded understanding of a situation. So, critical thinking isn't just being intelligent or analytical.

  12. How to Develop Critical Thinking Skills in 7 Steps with ...

    By encouraging open dialogue and collaborative problem-solving, you create an environment that fosters the development of critical thinking skills in others. 7. Reflect and learn from the process. The seven-step critical thinking process yields a result—and you then need to put that solution into place.

  13. PDF The Miniature Guide to Critical Thinking Concepts and Tools Why

    e art of analyzing and evaluating thought processes with a view to improving them. Critical thinking. is self-directed, self-disciplined, self-monitored, and self- corrective think. ng. It requires rigorous standards of excellence and mindful command of their use. It entails efective communication and problem solving abili-tie.

  14. What Is Critical Thinking?

    Critical thinking is the deliberate practice of analyzing and evaluating information to draw sensible and sound conclusions. You can become a better critical thinker by playing the skeptic; avoiding cognitive bias; being curious; and applying the rules of logic. When you can do all this, you'll be in a much stronger position to decipher complex ...

  15. Thinking Toolbox by Ness Labs

    Get smarter with 100 thinking tools A collection of mental models, cognitive biases and metacognitive frameworks all written by a friendly AI. View Tools Learn More. Mental Models. Apply simple explanations and representations to better navigate our complex world. Cognitive Biases.

  16. 13 thinking tools to boost your problem-solving skills

    However, we can use many other mental models for creative and critical thinking. Here are 13 thinking tools to boost decision-making, problem-solving, and creative thinking skills. 1. First Principles. First principle thinking is a mental model that can be used for problem-solving by breaking things down to the most basic level.

  17. What Is Critical Thinking?

    Critical thinking is the ability to effectively analyze information and form a judgment. To think critically, you must be aware of your own biases and assumptions when encountering information, and apply consistent standards when evaluating sources. Critical thinking skills help you to: Identify credible sources. Evaluate and respond to arguments.

  18. Daniel Dennett: Tools for Critical Thinking

    His latest book presents a series of short essays (some less than a page) that offer mental shortcuts, tools, analogies, and metaphors for thinking about a variety of topics. The book opens with 12 of Dennett's most effective "tools for critical thinking"—a collection of mental techniques designed to enhance your ability to engage ...

  19. Three Tools for Teaching Critical Thinking and Problem Solving ...

    Three Tools for Teaching Critical Thinking and Problem Solving Skills. Kristen Sligner's Grade 2 class used a case study about an ice cream company to explore tensions. After completing their Pro-Pro charts and creating a reframe question, students brainstormed possible solutions. Here students are clustering their ideas before focusing on ...

  20. 5 Tech Tools to Encourage Critical Thinking

    Neo K12: Flow Chart Games. While this tool only has pre-defined flow chart games, in a variety of categories ranging from life sciences to the human body, you can use them to inspire critical thinking where appropriate. For example, use flow chart games when exploring photosynthesis.

  21. Bridging critical thinking and transformative learning: The role of

    A weak sense critical thinker is skilled at using critical thinking tools to serve 'egocentric' and 'sociocentric' biases . Weak-sense critical thinkers can make strong and logical arguments, but they are not fair-minded as they lack the ability to take on the perspective of others . Paul's discussion of egocentric and sociocentric ...

  22. Using Critical Thinking in Essays and other Assignments

    Critical thinking, as described by Oxford Languages, is the objective analysis and evaluation of an issue in order to form a judgement. Active and skillful approach, evaluation, assessment, synthesis, and/or evaluation of information obtained from, or made by, observation, knowledge, reflection, acumen or conversation, as a guide to belief and action, requires the critical thinking process ...

  23. Tools of Critical Thinking: Metathoughts for Psychology, Second Edition

    Tools of Critical Thinking, 2/E is primarily suited as a core textbook for courses in critical thinking/problem solving, or makes an ideal supplement in a wide variety of undergraduate and graduate psychology courses, including introductory psychology, abnormal psychology (psychopathology), cross-cultural psychology, theories and methods of ...

  24. How AI Improves Sales Prospecting with Copy.ai Co-founder, Chris Lu

    In reality, critical thinking becomes even more necessary in the age of AI, both to use it properly, and to do the necessary work behind the scenes to make it a more reliable tool." Critical thinking complements and enhances AI-driven processes in several ways: Guiding AI model development and training by asking the right questions