Jag's Journey

Sharing my life experiences including the Associate Chartered Accountant (ACA) qualification

New ICAEW Exam Software Testing Experience – Exciting ACA Case Study Opportunity

From the above title, you may be intrigued to know what I am talking about exactly. In 2021 there has been the roll out of new ICAEW exam software which is continuing to evolve. As an ICAEW exam qualified student, myself and others were offered the exciting opportunity in May 2021 to trial this new software in an exam environment . The exam of interest was the ACA Case Study , ahead of the July 2021 sitting. I therefore had to take part in exam preparation, sit the exam at an exam centre (some may call me crazy) and provide feedback on the software afterwards. Therefore, in this blog I will be sharing my impressions and experience with the new ICAEW exam software.

Disclaimer : I will not be disclosing details of the ACA Case Study exam that I sat but it was not a real future exam.

Table of Contents

Previous icaew exam software, first impression of the new icaew exam software, trial aca case study exam experience and feedback, icaew digital bookshelf and data analytics software, interesting aca case study facts, software testing opportunity.

Before I get into the details of my experience and findings, I feel that it is important for you to understand the software I was familiar with. For reference, I will call this the “old software “. I sat the ACA Case Study exam in November 2020. This ICAEW exam software had not changed during my ACA Professional Level exams to ACA Advanced Level so it was essentially all that I knew. There was also no ICAEW Digital Bookshelf and resources were all hardcopies . Sorry to those of you who are not happy with this change as not to rub it in but I definitely prefer a hardcopy!

As you can see from the above image of the old ICAEW exam software , at a first glance it looks like Microsoft Excel . However, in actual fact it was much more limited in terms of formulae, functionality, formatting, etc. All exams had to be sat in this software, even those where the answers are majority wordy. For example, Business Planning: Taxation . In order to write sentences , as can be seen in row 7 above, you would have to click the icon to extend the row.

Regarding the ACA Case Study, please see the image below to get a full picture of the old software.

In my tips for the ACA Case Study exam, several of these are relevant to this old software. For example, in this old ICAEW exam software, there were separate tabs for different parts of the question. This meant the executive summary was on a separate tab to each requirement. You could not copy and paste directly into a different tab which made it difficult to write the executive summary. In order to get around this, I had to paste the answers for my requirements into a comment on the Exhibit page so I could then access it on tab 1 for the executive summary.

Another example of where this software was not ideal was for Requirement 1. This can be seen above where you would be asked to compare two financial periods to analyse the movement in financial performance. In this software, I had to manually input each formula to calculate the differences and percentage changes in every cell, one by one . In Excel you could drag a formula down to speed this up.

Additionally, for appendix 1 where you would put together the numbers in a table to see the movement and percentage change, it was in the same tab as the writing to analyse this. This meant I would have to scroll back and forth to see the above numbers. To get around this I would write/copy across all the calculated numbers from Requirement 1 onto a printed out, blank table I had pre-prepared. This is so I did not have to keep scrolling upwards and downwards between my appendix table at the top of the software and the written narrative underneath.

As you read on and see the new software, you will find the above issues have been rectified . As per the ICAEW Case Study Made Easy blog, it is still worth joining my journey. This is because I will provide you with very useful planning sheets as well as help with structure and timing ! The pre-populated table (R1) is still a great idea even if you do not need to write out the most recent figures. This is because it gives you a template you can copy out into the exam with PY figures.

If you have not yet had a chance to look at the new software, I will show you some images below. Heads up, there have been MASSIVE changes . If you are due to sit your ACA Advanced Level exams on the new ICAEW exam software in July 2021, I would suggest you start practising on this as soon as possible. You can access it from the ICAEW website here .

Before I was due to sit the trial ACA Case Study exam in this new ICAEW exam software, I was able to access it beforehand. I made some notes on my reaction and first impressions when I first saw it and this includes “what on earth??? HUGE change” .

If you compare this to the old software that I was used to and grew to love, you will understand why my mouth dropped. I think what is great about this new ICAEW exam software is that it is quite easy to understand how to use it. The Word Processing area clearly states that it is the only area that will be marked and the Spreadsheet area will not. Therefore, you must copy this across.

When reviewing the software, I was questioning how this would work in relation to the ACA Case Study exam. Here are my thoughts and findings after spending some time to play around with the new software:

  • The initial concern I had based on the above image was that there would be a lot of scrolling required to see the Word Processing area as the box was much smaller now. However, you can expand and minimise areas to suit you by simply dragging them by the three dot icon, which is actually very helpful.
  • It is nice there’s a calculator available but I would prefer to use my own physical calculator.
  • There is still the sticky notes/comments feature which could be helpful for the Executive Summary as with the old software.
  • I was intrigued to know how the software would work for the different tabbed answers to each requirement. This did not appear to be very clear.
  • It felt as though it was easier to see the exhibits and requirements in this new software.
  • The Spreadsheet area seems as though there is much more functionality . However, I was hopeful that it would copy across to the Word Processing area easily without getting distorted.
  • There is also an accessibility feature where you can change the colour of the software. The white screen above could be changed to blue, which could help those who are dyslexic. This can be seen in the blog post image.

As you may have gathered from the list above, I did have some questions regarding how this exam would go and was quite apprehensive . Before I share my detailed findings I would like to give an overall summary. I thought this new software was brilliant and I genuinely mean that. As per the old software and the limitations, it meant I had to find ways around it. However, this new software does not require the steps I outlined earlier and it honestly saved time . I finished the exam with 15 minutes to spare which is great for the very time pressured Case Study!

Here is why I thought it was so great:

  • Having the one Word Processing area with the ability to see the Spreadsheet area at the same time is genius for Case Study. You can see your appendix and narrative at once so you do not need to waste time writing it out. Please bear in mind that the exam centre usually has bigger screens than those when sitting remotely so it worked very nicely.
  • I also love that Excel allows you to drag down a formula because this also saves a lot of time and the “$” symbol works in this.
  • If you were wondering, there are not separate tabs for each requirement. All answers are to be written in the one Word Processing area so this means you can still see what you have written when writing the Executive Summary. I did not need the sticky notes/comments feature after all.
  • It was also very easy to copy across from the Spreadsheet area to Word and there was no distorting of any kind. I used the keyboard shortcuts (“ctrl + c” and “ctrl + v”) rather than right clicking which I have heard may have issues.
  • Being able to adjust the general layout was just as easy as with the practise software. I love that you can expand Excel or Word as it suits you as well as accessing the exam exhibits at the same time.

On the other hand, I did also jot a few points down during the exam to keep track of any minor issues that I did experience with the new exam delivery software. This is why I did not rate the functionality of the Spreadsheet area the highest. These issues include:

  • The cut and paste function only works if you are pasting directly into blank cells. If you try to paste over cells with writing in, it will delete parts and not paste the whole selection. You can get around this by cutting and pasting elsewhere first so the desired paste area is blank and then pasting.
  • The automatic decimal places for percentages is 2dp but in Case Study 1dp would be better.
  • Where a number in a cell is formula driven , Excel would not allow me to alter the decimal places of the answer.
  • The software did not allow me to copy and paste writing from the exhibits into the Excel area. For example, where I wanted to copy an expense category. It did allow this in the Word area though which was useful.
  • Initially I thought you could not copy and paste a formula driven answer. “#VALUE” would appear. However, the paste special function did work and was an easy way to get around this.
  • There were a few instances where format painter did not always work on numbers.

The above points were all very minor and in the grand scheme of things, I definitely saved more time with the new ICAEW exam software than wasted time. I did think during the exam it would have been useful if the Spreadsheet area had more tabs but again, this was very minor. As I mentioned above, the new exam delivery software is a huge improvement even with these minor issues.

If you are looking for details of Bibliu, the ICAEW digital bookshelf or the new data analytics software, unfortunately you will not find details of these in this article. This is because they are not used in the ACA Case Study exam so I did not access these. You can take in any materials you would like into this exam, including the Advanced Information (AI). It is completely open book . The data analytics software is also not examined in this exam.

With that being said, I am keen to put out a blog on this in the near future. If you are an ACA student who has real exam experience with any of these, please get in touch at [email protected] . I would love to hear from you and collaborate so we can help others on this area together. I will definitely be posting a blog on this so join the journey to stay tuned!

As I had to sit an ACA Case Study exam again, there was also a facilitation day beforehand. This was of course not as detailed as when I studying for the exam in college in 2020 because we are students who have already passed . Therefore, this amount of detail was not required and we were trusted to be able to prepare for parts of the exam ourselves. Additionally, the purpose is to test the new ICAEW exam software and so our marks in this exam did not matter.

That being said, the lovely facilitator still did make some interesting points that I thought I would share:

  • To prepare for the Case Study and pull together the AI, those responsible actually go out to companies to understand their business. They are of course bound by confidentiality but it is interesting and perhaps obvious actually considering how detailed the AI is.
  • The Ethics points are usually found in the article of the exam. This means the areas raised can vary in formality and different sources can be used.
  • As actually stated in the AI, management accounts are used rather than published accounts. This is so there are no disclosure/compliance issues raised.
  • In the AI, they deliberately provide three years of management accounts to give the student lots of scope for how to analyse movements.

This new ICAEW exam software testing opportunity is one that I am very glad I got involved with. If you are given the chance to take part in the future, I would encourage you to do so. Through this, I was able to provide valuable feedback and if there were any major issues, these would have been discovered during this sitting rather than the real exam in July. For example, there were issues with the log in process and screens went off during the exam. The test centre would rather this happen for us so they can learn from it beforehand than to students in exams where it really matters.

Note : due to the screens going off, our exams were paused and we had to log in again. Fortunately, the software does automatically save as you go along so that was reassuring as I did not need to redo anything!

If you are due to sit the ACA Case Study exam shortly, good luck and I hope this blog helped! Other blogs on the ACA Case Study include the Case Study Made Easy , Mastering the Marking Key and How much Preparation is Needed?

11 comments

Thanks for this! Could you create new tabs on the spreadsheet area? You can in the practice version.

You’re welcome! I could not in the practise exam software – that’s something I thought would have been useful. There were enough rows to scroll down though so it wasn’t too bad. Perhaps one to see on exam day!

This is really helpful, thanks!

Quick q – is there a separate tab for the appendix or do you put each appendix with each req?

You’re welcome!

It was just the one Word processing document so you’d copy and paste the appendix in and do it with each req as you go along.

There’s a fair bit of scrolling involved to see the appendix in Word whilst you write up your answers to the req. It was easiest to paste it in and then see it in the Excel part as you write it up.

Hope this helps!

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Learn how to ace the aca certificate level exams, financial accounting and reporting (far) , classroom tuition, online tuition, how to pass the icaew aca case study exam.

Updated: Feb 22, 2023

This article offers advice on how to pass the ACA Case Study exam. Written by a multiple prize-winning ACA tutor who scored 92% in the Case Study exam and won the ICAEW prize for the highest score in the world, this is essential reading for any student preparing for their Case Study exam.

How to Ace the ACA Case Study Exam

The Case Study is unlike most other ACA exams as there is very little technical content to learn. Therefore, students who are used to memorising technical concepts and then ‘smashing out the question bank’ will be perplexed when they are presented with 40+ pages of advance information and a Case Study exam paper seemingly testing nothing they have learnt in their other 14 exams.

However, the Case Study is actually very similar to the other ACA exams in that the three exam requirements are always the same, as are the mark schemes. By appreciating the consistency in the exam requirements and the mark schemes, you can develop your exam technique to ensure that you tick all the 'boxes' on the mark scheme and complete your ACA qualification in style.

In light of this, we believe that there are 5 steps to Case Study success:

1. Understand how Case Study is marked

2. Understand what each of the three requirements involve

3. Understand what information is provided in the Advance Information (AI) and what is provided in the exam

4. Learn the Case Study exam technique which ensures that you hit all the boxes on the mark scheme

5. Practice mock exams to master your exam technique

Step 1: Understand how Case Study is marked

The Case Study marking process is objective: there is a set marking key for each requirement and if a student’s report includes a point which is on the mark scheme, they will get the mark. This is not like an academic essay where the examiner forms an overall opinion of the piece of work and then decides whether it is good enough to pass; the Case Study marking grid is rigid. Whilst it can be frustrating that making a valid point which is not on the mark scheme does not score a mark, it does mean that the marking process is very transparent and easy to navigate. Below is an example from a Case Study mark scheme to illustrate what I mean by points and boxes.

icaew case study software

Step 2: Understand what each of the three requirements involve

As explained above, the three requirements are broadly the same in each Case Study exam.

R1: Analyse the financial performance of the company

R2: Evaluate a financial proposal

R3: Evaluate an opportunity or issue

The mark scheme for each requirement is also the same. This makes the exam fairly predictable.

By having a look at recent past papers, you will soon start see the consistency in the requirements and build an understanding of what each requirement involves.

Step 3: Understand what information is provided in the AI and what is provided in the exam

In addition to the exam requirements and mark schemes being in the same format every time, the AI is also in the same format every time (albeit a different business with different issues).

By working through past Case Study exams, you will soon start to see that the AI always has the same exhibits with very similar types of information e.g. industry background, prior year accounts, key customers / suppliers, strategic goals and risks. Similarly, all the exams include the same exhibits with very similar types of information.

Having completed the exam, it is important to mark it and reflect on what information came from the AI and what came from the exam exhibits. You will soon start to see that the majority of mark scoring points come from the exam exhibits rather than the AI. You will also learn which types of information in the AI tend to be rewarded in the mark scheme and where in the mark scheme they are rewarded, i.e. which box.

Step 4: Learn the Case Study exam technique which ensures that you hit all the boxes on the mark scheme

Having understood what the exam requirements are and how they are marked, you need to develop an exam technique which ensures that your report includes the points which are included on the mark scheme. Fortunately for you, we have developed an exam technique which does this and it has resulted in two students winning the prize for the highest mark in the world (90% and 92%), another winning a prize for the highest mark in their region (88%) and another achieving the highest mark in their firm (81%)!

Given the practical nature of exam technique, it is not possible to explain this in text so you can watch a free class here which teaches you exactly how to ace Requirement 1 and get a prize-winning mark.

Step 5: Practice mock exams to master your exam technique

By this stage in your ACA journey, you will already know that question practice is key to success. Having learnt the prize-winning technique, you then need to practice mock exams on your case study business under exam conditions so that you master the technique and sign off your ACA in style!

Need Help Passing the ACA Case Study Exam?

Details of our live tuition, video tuition, mock exams and proforma reports can be found here .

About the Author

Kieran Doe is a Senior ACA Tutor at ACA Masters. Kieran won ICAEW prizes for his performance in Financial Accounting and Reporting, Tax, Financial Management, Audit, Business Strategy and Case Study. This is in addition to winning several prizes at university for various Accounting, Management, Business and Economics subjects.

Kieran’s tuition is based around the learning techniques and exam strategies which enabled him to win prizes for all the subjects he teaches. Under his guidance, several of his ACA students have also won ICAEW prizes.

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Helping audit professionals understand the competencies they should develop as they move towards becoming a responsible individual (RI), and how to maintain those skills, including when they are an RI.

Supporting auditors

Standards-based.

Created using the competency areas specified for responsible individuals within IES8.

Career stages

Outlines competencies needed at three core career stages: qualified, manager and responsible individual.

Skills development

Self-assessment tool to track current skillsets and plan future professional development.

What is the framework?

The ICAEW Practising Auditor Competency Framework is guidance to support members as they develop competency in their audit roles.

It is not a required framework for becoming a responsible individual (RI), but aims to help audit professionals think about the competencies they need as they move towards becoming an RI, as well as those they will need in that role.

The framework is not a comprehensive list of skills and competencies an RI should have. Instead, the framework is based on the professional competency areas specified in respect of RIs (referred to as engagement partners) within International Education Standard 8 (IES8).

The framework builds on IES8 guidance to cover an auditor’s progression from newly qualified to RI and is a self-assessment tool to help auditors to identify their individual learning needs. The framework builds on the  competency/skills ‘ladders’  requirements within ACA training, this means that some competencies may be achieved before qualification. 

More than knowledge

Professional competence goes beyond knowledge of principles, standards, concepts, facts and procedures. It requires the integration and application of:

  • domain knowledge (including technical competence),
  • professional skills, and
  • professional values, behaviours and ethics.

A flexible tool

Each member’s career and learning journey is different, and experience is rarely gained in a linear way. The framework has been designed to enable flexibility, meaning that auditors can select the skills and competencies relevant to them and their experience, and then assess themselves against the skills and competencies identified.

Using the framework

1. The framework outlines a series of competency areas, covering:

  • technical knowledge (such as, audit, tax and quality management);
  • understanding the audit entity and its environment;
  • non-technical skills (such as, communication); and
  • professionalism (values, ethics).

2. These competency areas have been explained and categorised across three levels of responsibility: qualified, manager and responsible individual.

3. A scale has been created to enable members to assess their level of competency:

  • Level 1: Competency : demonstrates requisite knowledge and skills.
  • Level 2: Proficiency : demonstrates mastery of knowledge and skills.
  • Level 3:   Expertise:  demonstrates authoritative knowledge, holistic understanding.

4. When using the framework, those at the qualified and manager levels of responsibility should consider how they demonstrate level 1 against the skills and competencies identified as appropriate to the individual’s level of responsibility.

5. RIs should consider how they demonstrate level 3 against RI competencies.

6. Mark current competencies on the editable download of the framework and add examples. Use this grading to consider next development steps.

7. Repeat annually or when appropriate.

Resources to support auditors

ICAEW provides a huge range of resources to support audit practitioners to develop their professional competencies, from articles and podcasts on the latest developments, to elearning and in-person training courses.

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Supporting audit quality

Elearning course, applying professional judgment in audit, online training, ethics cpd course.

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Latest news and analysis

ICAEW Insights pulls together the best opinion, analysis and interviews on the key issues affecting accountancy and business. Resources include tax news, weekly charts and regular podcasts.

See the latest

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A-Z of CPD courses

Whether you're looking for a two-hour update on tax, a two-day refresher on international reporting standards or a six-month programme supporting your transition to CFO, ICAEW has a CPD course to advance your and your team's career.

Find a course

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ICAEW has brought together a range of resources on professional judgement to help audit practitioners develop their skills in approaching difficult judgements.

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Digital tools are helping audit to evolve in a data-heavy, fast-moving corporate world. Find out how innovative analytical and artificial intelligence tools are transforming audit, enabling auditors to be more collaborative and provide greater insights in real time.

Support from the Audit & Assurance Faculty

ICAEW's Audit and Assurance Faculty is free to join and offers guidance and support on the latest developments in the sector, through technical news and its regular magazine, Audit & Beyond.

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COMMENTS

  1. Case Study module study resources

    Case Study. Case Study. The Case Study exam will assess your understanding of providing advice on complex business issues in the form of a written report. The scenario may be based on a variety of different organisational structures or operations, and you will be provided with advance information ahead of the exam.

  2. ICAEW Case Study Made Easy

    Introduction to the ICAEW Case Study . To reiterate, there is no new content that you need to learn to pass the ICAEW Case Study.Passing this exam is more skills based than anything. According to ICAEW, students need to demonstrate they "can provide advice on complex business issues in the form of a written report". In order to do so, you will have to analyse both financial and non ...

  3. ICAEW ACA Case Study

    The ACA Case Study was an exam I had not heard much about in detail before my time came to prepare for the exam. I was always one to book annual leave to ensure I had enough time to revise for the exams, especially as I would sit three at a time.When asking my work friends how much time I would need to book off for the ACA Case Study exam they would state only a day or two.

  4. ICAEW Prize-Winning Tutor

    Mock Exams (Nov 2024) OUR PRIZE-WINNING TECHNIQUE. The course begins by teaching you the methodology for tackling the exam, as well as passing on prize-winning tricks and tips. Kieran provides a detailed walk-through of how you should tackle the Case Study exam, from initial AI analysis through to typing your report on exam day.

  5. Advanced Level Case Study advance information

    The Advanced Level Case Study exam includes advance information released prior to the exam sitting. This allows you time to become familiar with the information and to undertake any other appropriate research and analysis. Select the relevant product below, depending on the exam sitting, and proceed to check out to get the product in your ICAEW ...

  6. New ICAEW Exam Software Testing Experience

    In 2021 there has been the roll out of new ICAEW exam software which is continuing to evolve. As an ICAEW exam qualified student, myself and others were offered the exciting opportunity in May 2021 to trial this new software in an exam environment. The exam of interest was the ACA Case Study, ahead of the July 2021 sitting.

  7. Exam software

    When opening the ICAEW Bookshelf or the data analytics software within the practice software, you will be asked to log in. In your real exam you will be logged in automatically using single sign on. Differences between the practice and exam software. Please be aware that the online practice software will be unavailable on exam session days.

  8. Requirement one, two and three in the Case Study exam

    The ICAEW Chartered Accountant qualification, the ACA, is one of the most advanced learning and professional development programmes available. ... The greatest challenges for most candidates in passing the Case Study are (i) producing a complete report within the time allowed (4 hours) and (ii) producing an answer to a pass standard by ...

  9. How to Pass the ICAEW ACA Case Study Exam

    3. Understand what information is provided in the Advance Information (AI) and what is provided in the exam. 4. Learn the Case Study exam technique which ensures that you hit all the boxes on the mark scheme. 5. Practice mock exams to master your exam technique. Step 1: Understand how Case Study is marked.

  10. How to pass the ICAEW ACA Case Study exam

    Step 1 - write down how long the exam is in minutes. We know the exam is four hours long. This converts to 240 minutes in total. Step 2 - Take off 10 minutes from the total which is the time set aside to work out and write down your timings per question. This leaves 230 minutes of actual question-answering time.

  11. Advanced Level Case Study

    Advanced Level Case Study. The Case Study module covers the following topics: Ensure you order the correct edition of the materials. The 2023 edition is aligned with the syllabus and exams for 2023 only. The 2024 edition is aligned with the syllabus and exams for 2024 only. You risk losing exam marks if you use a different edition.

  12. Case Study November 2020 Advance Information

    The marks in the Case Study are awarded for professional skills, allocated broadly as follows: Assimilating and using information 22.5%. Structuring problems and solutions 22.5%. Applying judgement 22.5%. Drawing conclusions and making recommendations 15.0%. ive and multidisciplinary skills 17.5% Of the total marks available, 15% are awarded ...

  13. Advanced Level

    Two Case Study walkthroughs (containing marking keys) The advance information and exams for each walkthrough are accessed on the ICAEW exam resources page. Make sure to visit the Exam Resources pages where you can access questions within the practice exam software, articles, errata sheets, study tips, examiner guidance, and study webinars that ...

  14. Advanced Level

    Our telephone support line is open 9-5 Monday - Friday exc. Wednesday 10-5 (UK time) Closed - UK statutory & public holidays. Speak to an advisor on Live Chat. Contact us form. +44 (0)1908 248 250 (option 1) The Advanced Level of the ACA qualification has three exams.

  15. ACA Advanced

    The Advanced Case Study resit course balances exam practice, case study skills development, and analysis of the Advanced Information in order to provide you with a path to success in your resit exam. ... ICAEW exam software. ICAEW's exam software has been developed to ensure the ACA reflects modern accountancy practices. This includes ...

  16. Tips and advice for case study? : r/ICAEW

    These can be useful to practise more exams on your actual case study if you want, but pricey unless you can split it between a few people. Most important thing is learn your case study inside out. Make lists of useful contextual points from it and read the example papers on ICAEW website for past sittings and the examiners comments. 2.

  17. Insight from the examiners: Case Study exam

    The Case Study Senior Examiners tell us how it went and how future students can learn from the experience. For the first two Case Study sessions on the new exam software - House Pride (HP), July 2021; and Dog Gourmet Supplies (DGS), November 2021 - students who had prepared diligently were able to showcase their professional skills more ...

  18. Case Study November 2021 Advance Information

    description of the case scenario and state the Case Study requirements. Your answer must be submitted on the CBE software provided by ICAEW in the Examination Hall. Assessment of the Case Study The marks in the Case Study are awarded for professional skills, allocated broadly as follows: • Assimilating and using information 22.5%

  19. Introduction to the Case Study exam

    This series of Case Study exam resources will cover everything you need to know to prepare for the Case Study exam. This includes: Introduction to the Case Study exam. How to approach the advance information. Using the advance information during the Case Study exam. A guide on Requirements one, two and three. An overview of the Executive Summary.

  20. ACA

    To access the two Case Study walkthroughs, students should use the online practice software. The student's username is the letter Q + ICAEW student number ie Q1234567. The password is qb2022. Please continue to refer to our production schedules for expected releases.

  21. Practising Auditor Competency Framework

    ICAEW has created this framework to help practitioners identify and develop the professional competencies needed for their current and future audit roles. The guidance acknowledges that professional competency goes beyond knowledge of facts and procedures, and encompasses skills, values, behaviours and ethics.