research virtual assistance

Virtual Research Assistant: A Detailed Guide For 2024

As important as research is to a business in order to evolve, it is equally cumbersome. The knowledge on internet is expanding, giving us limited number of hours to be able to focus on it. Ever heard of a Research Virtual Assistant? Read on to know more.

Upasana Iyer

Research is essential for a successful business in today’s competitive industry. The knowledge of the latest market trends enables you to evolve with the changing business landscape.

Research assistants have the necessary skills and expertise to conduct in-depth research. The data they collect is valuable in making productive business decisions.

While you can hire a research assistant in your company as an employee, virtual research assistants are a better bargain. They are as qualified and talented as traditional research assistants but offer much more. Affordability, flexibility, and quickness are just some of the many winning traits of a virtual assistant .

This blog will elaborate on many other benefits of hiring a virtual online research assistant. Before that, it is important to understand who a virtual assistant is.

Who is a Virtual Research Assistant?

A virtual research assistant works remotely and performs important online research for your business. They are equipped with the skills and experience necessary for conducting all types of business-related research.

The research assistant online scans the internet to collect important data and figures. They present that data in a comprehensive and easy-to-understand format. You can use this information to develop new ideas that improve your organization's performance, productivity, and outcome.

What can a Virtual Research Assistant do?

Products and Services Research

Researching a product or service includes conducting surveys and assimilating data from your target audience or customer. A research assistant may also study popular hashtags related to your product and social media comments for product research. They will use the information to determine whether a service or product will achieve success.

This process lets your company know the needs and expectations of your customers. With the help of online research assistants, you can understand market trends and consumer preferences. You can accordingly design products and services that guarantee customer satisfaction. This is why successful businesses hire a VA .

Travel and Holiday Planning

Research assistants can look up the best flight deals for your business trips. They can find the best hotels for you based on your needs and likes. A virtual assistant also helps you with your personal errands. This is especially true when it comes to planning a vacation.

Share your preferences, like the choice of food, activity, and interests, with your virtual assistant. They will browse the internet and find the destinations which accommodate most of your requirements. You can also ask them to organize the list in order of cost, distance, and weather.

Personal Research

A virtual assistant can also act as your online personal assistant .

Planning to renovate your house? The virtual assistant will form a list of the best architects in the city. It's possible that those architects manage projects with help from a VA too. They can also do some research on furniture design and interior decoration for your reference. Similarly, the virtual assistant will help you with other personal chores, like finding the best restaurant to eat at.

It is possible you have more business ideas than the one you are involved in. Your virtual assistant can take out the time to research those ideas while you focus on running your company.

Market Research

Research assistants are great at turning complex jargon into understandable concepts. They follow the latest trends in the industry, research your competitors, study consumer behavior, and more. You need to know what your consumers want. With accurate consumer demographics and psychographics, you can create the products that will sell. Collaborating with a research paper writer can significantly enhance the quality and depth of academic or professional studies, providing insights and analysis that are well-grounded in evidence.

Without understanding the market, you cannot take calculated risks. Research assistants provide you with important data using tools like focus groups, questionnaires, and online surveys. If you’re conducting a research project that needs you to conduct surveys or interviews, your virtual research assistant will get the job done. Let them know the details of the task and they can distribute surveys over email or conduct interviews with focus groups on the phone or in person.

Real-Estate Research

You could be interested in real estate for a number of reasons. Perhaps you want to expand your business to a new office space or buy a new apartment for personal use.

Research assistants can find the best real estate agents based on your budget. They will also research key factors like amenities, locality, distance from the airport, etc.

Good research assistants can go a step further and study real-estate trends. They will give you a fair estimate of future price hikes in the area.

Virtual Research Assistant - Services Offered

Data Visualization

Simply collecting data is not enough. You need a good virtual assistant to make sense of that data and present it in a catchy and palatable format.

There are many stakeholders in a business, like managers, executives, and partners. Not everyone understands data in its pure form. A virtual assistant makes the data easy to understand.

Here is how a virtual assistant visualizes data:

• Analysis of the existing data and interpret it.
• Creation of rich visualizations through graphs and reports of your choice.
• Use BI (Business Intelligence) applications to extract data and streamline reporting.
• Representation of the same data in different formats depending on the stakeholders.

Comprehensive Market Research

Market research is an umbrella term that includes important information on demand, competitors, products, trends and more. An accurate and comprehensive understanding of the market puts you at an advantage compared to your competitors. You can use this knowledge to come up with better products and business strategies.

Tools for comprehensive market research include:

• Online surveys, questionnaires, and focus groups.
• Studying online trends through comments, hashtags etc.
• Creating individual reports based on demographics, psychographics, etc.
• Collaborating with marketers, surveyors, and statisticians to interpret and compare data.
• Using simple statistics or graphical representations to share the findings.
• Archiving the findings safely for future reference and use.

Vendor Selection

No business operates in isolation. There are many stakeholders, including vendors. They provide the essential services and goods a company requires to function.

Many factors influence the process of vendor selection. A virtual assistant can make that process easier by:

• Searching for the right vendors based on your business needs.
• Preparing proposal documents for hiring vendors.
• Analyzing proposals from different vendors.
• Negotiating vendor contracts by evaluating risks and liabilities.

Competitor Analysis

To beat your opponent, you need to know what they are up to. Virtual research assistants analyze your competitors, so you can learn what products or strategies they are launching.

A virtual assistant studies competitors by:

• Researching their products, market strategies, and presence.
• Studying the impact of their products and target demographics.
• Monitoring the competitors across platforms like websites, social media, etc.
• Comparing your business strategies and goals against your competitors.

Internet Research

Online marketing and sales are the thing these days. In fact, most processes and operations happen online. A virtual assistant excels are performing research on the internet and other online tasks such as:

• Updating client and customer database online.
• Booking flight tickets, hotel accommodation, and other travel arrangements.
• Keeping track of competitors’ websites and social media activity.
• Researching the latest technologies.

Business Research

This type of research helps you sell your products to the right people in the right location. Virtual research assistants are great at studying markets and identifying fertile grounds. They help you:

• Understand the current market.
• Analyze your competition.
• Assist in country and industry profiling.
• Help in target screening.

Data Research and Analysis

A virtual assistant can act as your data research assistant. They will help you collect and interpret important data by:

• Researching industry trends.
• Studying market trends.
• Understanding company performance and output.

Things to Consider Before Hiring a Virtual Research Assistant

A virtual research assistant is a great addition to your team. But you must make sure that a candidate is perfect for the role before hiring them. There are some steps you can take to find the right fit.

Simply going through their resume and educational qualifications is not enough. You must check if the virtual assistant has effective communication skills . The candidate should also be good at researching, collecting, and presenting data.

Make sure you cover these key points in the interview. Also, be clear about your work culture and what you expect from the assistant.

Top Benefits of Hiring a Virtual Research Assistant from Wishup

Good research is the backbone of all successful businesses. Our virtual assistants at Wishup understand this.

From research to the presentation of data, our assistants are adept at every stage. They are versatile and can collect information on various topics, from niche market stats to lead contact information.

Keeping track of the latest market trends is important, and our virtual assistants always stay up to date. You can rely on them to make profitable decisions and calculated risks. Hiring our virtual research assistants comes with many more benefits.

How Much Does a Virtual Research Assistant Cost?

A virtual assistant for research draws about the same salary as an administrative executive assistant or general virtual assistant. But this changes if you are looking for a highly skilled data miner. Such a candidate will cost more because they will come with more experience and competencies.

With Wishup, it’s a different story. Our candidates are at the top of their game, costing a fraction of what others charge. By paying as less as $9 to $11 per hour, you can hire a competent assistant from Wishup.

Why Hire Virtual Research Assistants from Wishup?

Top 1% of applicants

Our candidates at Wishup are highly qualified and skilled. They go through a meticulous selection process before joining our team. We ensure you get the best of the lot and never compromise on quality.

24-hour onboarding

Forget spending weeks looking for an assistant. Once you select the candidate of your choice, they will be onboarded in a day.

Instant replacement

If you are unhappy with your current virtual assistant, Wishup will change them instantly. We won’t ask you for a justification. Our focus is on providing you with a skilled assistant.

Dedicated account manager

Our account manager will accompany you at every step of the hiring journey. Drop them a message with your concern, and they will address them as soon as possible.

7-day risk-free trial

If you are unsure about hiring a virtual assistant, try our 7-day risk-free trial. You get a week to see whether your virtual assistant is the right fit. If you are still unsatisfied, we guarantee your money back.

Hiring our virtual assistant will cost a fraction of what you would have to pay to an employee. Our proficient virtual assistants start at only $999/month. At Wishup, you can choose from a variety of hourly and monthly plans to suit your needs.

In-house training in 70+ no-code tools and 200+ skillsets

Our virtual assistants are trained in more than 70+ no-code tools. They also come with many other skill sets, so you don’t have to waste time training them.

Virtual research assistants collect vital information and data to help businesses make important decisions.

Outsourcing a research assistant is better than hiring a research assistant at your firm. Take Wishup, for example. Our virtual assistants are affordable and offer the same, if not better, quality services.

Don’t wait to start researching. Schedule a free consultation with Wishup or send a mail to us at [email protected] today.

Frequently Asked Questions

What does a virtual research assistant do.

A virtual research assistant assists in researching important data and information online. This information or data helps a company understand the market and its competitors. It enables a company to make important decisions that drive profits and growth.

What qualifications do you need to be a virtual assistant?

You do not need any advance or specialized degree to become a virtual assistant. However, you should know how to operate your company's software and tools to do your job properly.

What are virtual assistant skills?

A virtual assistant must possess some key skills and capabilities. They should be organized and good at communicating clearly. Being proactive and alert are also important skills necessary in a virtual assistant.

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Working With a Virtual Research Assistant: A Handy Manual

• Nancy Pezarkar
• December 7, 2023

Where efficiency and expertise are paramount, virtual research assistants are becoming invaluable assets in various research endeavors. Whether you’re a professional, an academic researcher, or a curious individual looking to streamline your research projects, understanding the role and potential of a virtual research assistant is crucial.

Today, we will explore what a virtual research assistant is, the diverse tasks they can handle, and the multitude of benefits they bring to any research project. From enhancing productivity to providing specialized skills and offering flexible working solutions, VRAs are reshaping the landscape of research in numerous fields.

What is a Virtual Research Assistant?

A virtual research assistant is a professional who provides research support services remotely. They are equipped to handle various tasks, including data collection, analysis, literature reviews, preparing reports, and more. The beauty of VRAs lies in their flexibility and adaptability to a wide range of research needs.

The scope of a VRA’s work can be vast. They can assist you with academic research, market research, data collection, setting up surveys, and compiling research materials. In essence, a VRA can take on any task that doesn’t require their physical presence, making them a versatile asset in any research project.

A VRA not only saves you time by handling time-consuming tasks but also brings a fresh perspective to your work. Their expertise in various research methodologies and tools can significantly enhance the quality and efficiency of your research outcomes.

Why Should You Hire A Virtual Research Assistant

Hiring a virtual research assistant offers a myriad of benefits that can significantly enhance the efficiency and effectiveness of your research projects. Here are some key advantages:

• Increased Productivity : VRAs handle various research tasks, allowing you to focus on more critical aspects of your project or business. By delegating time-consuming tasks such as data collection, literature reviews, and data analysis, you can concentrate on analysis, strategy, and decision-making.
• Improved Cost-Effectiveness : Hiring a VRA is often more cost-efficient than employing a full-time in-house research assistant. You save on expenses related to office space, equipment, and employee benefits. Furthermore, VRAs are typically paid only for the hours they work or for specific tasks, offering greater budget flexibility.
• Access to Specialized Skills : Many VRAs have specialized skills and expertise in specific research methodologies, statistical analysis, or using advanced research tools. This expertise can significantly improve the quality of your research outcomes.
• Flexibility and Scalability : Virtual research assistants offer flexibility in terms of working hours and can be scaled up or down depending on your project needs. This is particularly useful for businesses with fluctuating research needs or for project-based work.
• Time Zone Advantages : If your VRA is in a different time zone, it can be advantageous. They can work on tasks while you are off-duty, effectively extending your productive hours. This can speed up the research process and help meet tight deadlines.
• Reduced Workload and Stress : Delegating tasks to a virtual research assistant can significantly reduce your workload, thereby decreasing stress and freeing up time for personal development or other work responsibilities. This can lead to a better work-life balance.
• Fresh Perspectives and Innovation : A VRA can bring new perspectives to your research, offering innovative ideas and solutions that you might not have considered. This diversity of thought can be invaluable in research and problem-solving.
• Improved Efficiency : With a virtual research assistant handling the groundwork of research, you can expect more streamlined operations. They can organize data, manage databases, and prepare reports, making it easier for you to access and utilize information.

Setting Clear Objectives for Your Virtual Research Assistant

Establishing clear objectives for your virtual research assistant is critical for several reasons. It ensures that both you and your assistant understand the expected outcomes, helps in measuring performance, and keeps the project on track. Clear objectives also provide a framework for your VRA to prioritize tasks and allocate their time effectively.

• Define the Scope of Work
• Outline Specific Tasks : Start by listing the specific tasks you expect your virtual research assistant to handle. This could include data collection, analysis, literature reviews, drafting reports, or managing databases.
• Detail the Work Process : Explain how these tasks fit into the larger project. This context helps your VRA understand the importance of each task and how they contribute to the overall goals.
• Set Measurable Goals
• Quantifiable Objectives : Establish goals that are measurable. For example, if your virtual research assistant is conducting a literature review, specify how many sources you expect them to review or the number of summaries you need.
• Timeline and Deadlines : Provide a clear timeline for each task and overall project deadlines. This helps in planning and ensures that work is completed in a timely manner.
• Clarify Quality Expectations
• Detail Desired Outcomes : Describe what a successfully completed task looks like. If it’s a report, what kind of information should it include? What format should it be in?
• Provide Examples : Wherever possible, give examples of similar work or templates. This can be a benchmark for your VRA to understand the quality and style expected.
• Communicate Priorities
• Rank Tasks : Make it clear which tasks are high priority and which can take a backseat when necessary. This helps your virtual research assistan in managing their workload effectively.
• Flexibility for Changing Priorities : Acknowledge that priorities may shift and ensure there’s a process for communicating these changes.
• Establish Checkpoints
• Regular Check-ins : Set up regular meetings or progress reports. This allows you to monitor progress, provide feedback, and make adjustments to objectives as needed.
• Feedback Mechanism : Create a clear process for feedback, both positive and constructive. This helps in maintaining the quality of work and aids in the professional development of your VRA.
• Provide Resources and Support
• Access to Tools and Information : Ensure your VRA has access to all necessary tools, databases, and information required to complete their tasks.
• Support for Skill Development : If certain tasks require specific skills, consider providing access to training or resources to develop those skills.

Hiring the Right Virtual Research Assistant

Selecting the right virtual research assistant is a critical step in enhancing your research capabilities. By focusing on these key areas, you can find a candidate who not only has the right skills but also aligns well with your project’s objectives and working style.

I. The Key Qualifications and Skills to Look for While Hiring A Virtual Research Assistant

• Research Skills : Proficiency in research methodologies, data analysis, and experience in specific types of research (such as market research or academic research) is crucial.
• Technical Proficiency : Familiarity with research tools, databases, and software relevant to your field. This might include statistical analysis software, data mining tools, or specific database knowledge.
• Communication Skills : Effective communication is key in a remote working relationship. Look for someone who can clearly articulate ideas, provide updates, and understand your instructions.
• Organizational Abilities : A good VRA should be able to manage and prioritize tasks effectively, especially when handling multiple aspects of a project.
• Problem-Solving Skills : The ability to think critically and solve problems independently is invaluable, particularly when unforeseen challenges arise.
• Attention to Detail : Precision is vital in research. A keen eye for detail ensures accuracy in data collection and analysis.
• Language Skills : Depending on your research, fluency in certain languages may be necessary.

II. Interviewing and Selecting the Right Candidate

• Pre-Screening : Review applications and resumes to shortlist candidates who meet your specific requirements.
• Conduct Interviews : Use interviews to assess the candidates’ communication skills, understanding of research methodologies, and ability to fit into your project’s needs. Ask about their previous research projects and how they approached specific challenges.
• Skill Assessment : Consider giving a short task or a case study relevant to your research. This can provide insight into their practical skills and how they approach real-world problems.
• Reference Checks : Contact their previous employers or clients to verify their work quality and reliability.
• Trial Period : Offering a trial period can be an effective way to evaluate the VRA’s performance and compatibility with your project before making a long-term commitment.

III. Onboarding Your Virtual Research Assistants

The initial step in ensuring a successful collaboration with your virtual research assistant is a thorough onboarding process. This phase is crucial as it sets the tone for your working relationship and aligns the VRA with your project’s goals and methodologies.

• Project Introduction : Begin by providing a comprehensive overview of your project. This should include the project’s objectives, timelines, key stakeholders, and expected outcomes. The more your VRA understands the big picture, the better they can contribute to your specific needs.
• Team Integration : If your project involves a team, introduce your virtual research assistant to your team members. This can be done through a virtual meetings. Familiarizing them with each team member’s role and how they will interact with the VRA helps in building a cohesive working environment.
• Providing Resources : Share essential documents, previous research, and any other relevant materials. Access to these resources will help your virtual research assistant to quickly get up to speed with the project specifics.
• Choosing Communication Tools : Select communication tools that are convenient for both parties. This could include email, instant messaging apps, video conferencing tools, or project management software. The chosen tools should support both formal and informal modes of communication.
• Regular Check-ins : Schedule regular check-ins (video calls, phone calls, etc.) to discuss progress, address any challenges, and provide feedback. These meetings are vital for keeping the project on track and for building rapport with your virtual assistant.
• Collaboration Software : Use project management and collaboration tools like Asana, Trello, or Slack to organize tasks, deadlines, and to-dos. These tools provide visibility into what everyone is working on and help keep the project organized.
• Security Protocols : Given the online nature of the collaboration, it’s important to establish security protocols. This includes guidelines on how to handle sensitive information, data privacy, and ensuring secure communications.
• Identify Delegable Tasks : Start by identifying tasks that can be efficiently handled by your VRA. These could range from data collection and analysis to preparing literature reviews and reports. Ensure that these tasks are within the skill set of your VRA.
• Clear Instructions : Provide clear and concise instructions for each task. This includes the scope of the work, specific details on what needs to be done, and any preferences or methodologies you want them to follow.
• Two-Way Feedback : Encourage your VRA to provide feedback on their experience working with you. This can provide valuable insights into improving the working relationship.

By carefully managing these aspects of the onboarding process, communication, and workspace setup, you can create a strong foundation for a productive and efficient working relationship with your Virtual Research Assistant.

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How to Perform Research with a Virtual Assistant, as a Small Business Owner

Ever hear someone complain that they would hire a virtual assistant, but they have “nothing to outsource”? We’d beg to differ. 

One key area in which we could all use a helping hand is in conducting research . 

Consider the statistics. Business-to-business researchers won’t even contact a salesperson before they’ve done their homework, to the tune of 77% . 55% of us do product research on social media. And 78% of all Internet users do product research online.

No matter what business you’re in, good research is essential. This is true even if your Internet habits can best be described as “surfing.” 

But if you run a small business, you know that research goes far beyond that. The quality of your research will help determine the quality of your marketing efforts, your ability to help clients, and the value of the content your company creates.

If you’ve run your own small business for a while, it’s tempting to think that no one knows how to conduct this research quite like you. After all, you’re the one who built your business. But there are two reasons you should rethink this attitude:

• You can always onboard a high-quality researcher and train them. Hiring a virtual assistant to help with research? If you believe your current research strategies are first-rate, then you can train them to take the research off your hands.
• You can hire a virtual assistant to fill in the blind spots in your research. Ever miss some important areas in your research? Hire a virtual assistant with direct experience and they’ll help you find the statistics, stories, and information that you always struggled to identify.

Using a virtual assistant to help with research is the best of both worlds: you can not only delegate an activity to save time, but in many cases, the quality of your research will improve as a result.

Let’s explore some why—and how—you can bring a VA on board to help with your research efforts:

Why You Need to Think About Outsourcing Some of Your Research

The ability to research, like anything else, is a skill. And it may not be a skill you possess in abundance.

If you consider yourself a good researcher, you can easily outsource the work you usually do by creating an onboarding document. This document can outline the steps you typically undertake to flesh out your research. Outsource these steps to a virtual assistant and your small business won’t miss a beat.

But if you think your research skills are lacking, there’s even better news. You can also incorporate your virtual assistant’s expertise. In addition to the research you normally would have done, a virtual assistant can bring their own skills to the table. They can tap into resources and tools you never knew existed.

By outsourcing a portion of your research, you can also expand on some processes that you don’t have time to handle yourself, including:

• Data entry. Some research, by its nature, is going to be dry. But it’s not as “dry” as you might think it is. Research shows that the quality of data entry depends on the skills of the person managing it. 
• Investigative research. You don’t always have time to reach out and interview people. Or to enter a search into Google or Google Books to dig up old insights.
• Specialized research. Let’s say you run a legal firm. Is any old virtual assistant going to be able to step in and give you the answers you’re looking for? Without that specific experience, they may not even understand the questions you ask. Hire someone with specialized experience in your field. 
• Analysis. This is where a virtual assistant’s skill and experience can really shine. It’s one thing to look at a spreadsheet. But making heads or tails of it is a unique skill set—and one that you don’t always have time to handle yourself.

Sound like a lot? 

Let’s break it down by some of the most research-intensive industries there are:

How to Perform Legal Research with a VA

Legal research isn’t like other types of research. It requires its own sets of skills and experience—not only to know how to look for information, but to know what the appropriate answers may look like.

Let’s look at some of the best practices for performing legal research with the assistance of a VA:

• Use the appropriate resources to find cases and statutes. Digging up old statutes and cases isn’t as simple as entering it into a Google Search. Have your VAs look through resources like American Law Reports , legal encyclopedias like American Jurisprudence, and source directly from primary academic sources rather than finding quotes from questionable sources on the Internet.
• Run research through the proper states/jurisdictions. Here’s where some legal research can get messy. If you outsource legal research overseas, you might have an experienced researcher working with you—but what happens when they look up Texas law and you need to know the laws in Vermont? What if they quote you federal statutes when you’re looking for local ordinances? 
• Create a list of appropriate legal sources and helpful tips. If you’ve had a paralegal help you with research before, ask them where they conducted their research. Better yet, create a list of appropriate legal sources you know and enjoy. You can incorporate these into an onboarding document that you send to your virtual assistant. 

Handling Medical Research with a VA

The phrase “medical research” is a far-ranging field. You can consult the steps for conducting clinical research or consult medical dictionaries to find the answers to difficult questions. But a VA should be able to go a step further.

• Make sure your VA understands HIPAA compliance. HIPAA is one of the most powerful regulations in the medical industry, and your virtual assistant should know where the limits of their research should apply under these regulations. 
• Assemble all relevant permissions to become HIPAA compliant. If you run a medical practice, you know how important it is to have all of your ducks in a row. Make sure that your virtual assistant understands this, too.
• Compiling existing data. You never know where your practice is heading unless you have a working knowledge of all the data at your disposal.

Market Research with a VA

If there’s anything most businesses have in common, it’s that they need to know their markets. As such, it helps to know how to conduct research into your market, no matter what you’re trying to sell.

• Use virtual assistants to help run A/B tests. A/B tests—such as testing two versions of headlines on a landing page—gives you insights that only the market can provide. Consult with a virtual assistant to learn about their favorite A/B testing software. Tell them what variables you’d like to test, whether that’s two different versions of a print ad or two different versions of an email subject line.
• Conduct surveys. Tools like SurveyMonkey are great—if you know how to use them. Hiring a VA with specific experience in conducting surveys will help you implement surveys and generate insights from your customers that you otherwise wouldn’t have.
• Run Google Analytics. Google Analytics is a powerful web analytics tool that gives you insights as to who’s visiting your site—and why. You can use a VA to not only handle the logistical work of setting up this service, but interpreting the data to drive key market insights.

In any of the three industries listed above—legal, medical, and market research—you’re not going to be limited to these suggestions. But they should form a good foundation for your VA to better understand the lay of the land in your sector.

A List of Common Research Tasks You Can Outsource Immediately

Still not sure what to do next?

• Competition research. One of the most essential ways to learn where your business stands is to look at where the competition stands. Have your VAs run reports on the competition, gathering all relevant data they can, to give you a picture of your current market.
• Sourcing statistics. Let’s say you’re having a VA help with content, but they’re a little short in the “sourcing” department. What can you do next? Have an experienced VA handle the sourcing of various statistics so readers are never left wondering where you pulled your data from.
• Resource research. Need a new coffee maker for your office? Which one is the best one? Need to identify new resources you can use to manage your email? Outsource this research to a VA and have them post the prices and features of the top available options.
• Compile a report. Let’s say your VA has helped you set up Google Analytics and you’ve now been collecting data for a while. What’s next? Continue to involve the VA! Have them compile a report for you, writing down their conclusions and analysis as part of it. 

In addition, you can put a new VA hire to work right away using the following research tools, some of which have already been mentioned here:

• SurveyMonkey – Conduct surveys to drive key insights from your customers.
• Google Books – Search a vast library of academic sources and nonfiction books to find insights and statistics.
• EndNote – An organization tool for formatting bibliographies and identifying the full text from which your sources come.
• Zotero – Create a “personal research assistant” for searching through content you’ve already explored.
• DeepDyve – Gain access to thousands of high-quality journals for a flat monthly fee.

Your virtual assistant should also have a list of their own resources that they’ve used in the past. Whatever your next research project, you should now know the questions to ask a potential VA hire: what tools they’ll use, what methods they’ll employ, and how they’ll approach every assignment. You’re now free to read the results of the research and focus on the core activities that got you into your business in the first place.

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Virtual assistants for research: a practical guide.

Partner with a research virtual assistant to meet all of your business’s research needs. They’re highly experienced and skilled in conducting research, so you can make a more valuable investment of your time and energy into growing your business.

Great business ideas and projects start with research — it’s an invaluable part of any business, irrespective of its size and capacity. Conducting research should always be your first move to determine the current trends in the market and what your competitors are doing. 

But doing research is a painstakingly lengthy and stressful process. For instance, a custom market research project can take 6 to 12 weeks to complete . In some cases, projects extend past the original timeline because of unexpected hurdles along the way. Bigger and more extensive research projects also require more time to complete.

Fortunately, you don’t have to conduct research yourself as you can hire a research virtual assistant. They have the experience, skills, and tools to guarantee a more effective research process and produce better quality results.

Who is a Research Virtual Assistant?

A research virtual assistant works remotely and conducts internet-based research on behalf of their clients. They have the qualifications necessary to complete various research-related tasks, including presenting comprehensible data and reviewing existing literature and reports. 

Research takes a lot of time, and having a research virtual assistant can take that burden away from you without going through the process of hiring an in-house employee. Besides, all types of research today can be done online.

What Are the Benefits of Hiring a Research Virtual Assistant?

Hiring a research virtual assistant will cost your business but taking this route is actually a smart business move. The right research virtual assistant provides these benefits:

Utilizing a research virtual assistant will save you plenty of time as they can complete all of your business’s research needs. With a research virtual assistant onboard, you can free up your time and focus on activities or tasks only you can handle.

Get Accurate and Organized Information

Virtual assistants are known for being meticulous and detail-oriented. Whatever subject you want them to research, they’ll use various research techniques and search options to provide you with the most reliable information. They’ll also organize everything they’ve researched and present it to you in an understandable, concise, and clear manner.

Avoid Burnout

Juggling your resources between research and completing core activities for your business can eventually lead to burnout. Entrepreneurial burnout can impact not only your health and productivity but your employees’, as well.

Hiring a research virtual assistant can lessen your risk of burnout because they’ll take research-related tasks off of your hands. As a result, you’ll have more energy to complete bigger tasks and the opportunity to achieve work-life balance.

What can a Research Virtual Assistant do?

Due to their specialized skills, a research virtual assistant can do a lot for your business’s research needs. They can even take over the entire process, and all you have to do is oversee their progress and check their output.

Gather Primary Information

The internet is a goldmine of information, but often, it’s not enough to complete different types of business research. For instance, you might need to maximize other platforms to gather more information about your target audience and their current demands.

Research virtual assistants can collect and compile data outside the World Wide Web. They can conduct customer surveys through your site, send email questionnaires , and schedule video meetings online with an individual or groups. Their resourcefulness will ensure that you’ll end up with in-depth information about the research topic.

Collaborate Secondary Information

One of the reasons why doing research is time-consuming is you have to look for and use different sources of information. Then, you have to collaborate all the information you’ve gathered to ensure that everything is coherent. 

Let a research virtual assistant complete this task. They can collect previously created research reports and pre-researched data, as well as check legal and government procedures to gather the latest information necessary to support any primary information researched.

Analyze Products and Services

Knowing how your current offerings impact customers’ buying decisions is important but requires resources. You need to consider several factors to come up with accurate findings. 

Research virtual assistants can complete this task on your behalf. They’ll gather and analyze product and service information details and assess how these influence customers to buy from your business.

Compile Qualitative and Quantitative Information 

The best research results are generated when businesses have a complete hold over qualitative and quantitative data. For example, you shouldn’t settle once the research concludes that the demand for your products has increased. It’s important to know how much the increase was (quantitative data) and why there was an increase (qualitative data). 

A well-trained and experienced research virtual assistant understands the importance of qualitative and quantitative information and knows how to cross-check both types of data. This enables them to provide a clearer, more realistic picture of the research subject to their clients.

Conduct Market Research

As an entrepreneur, you’re probably familiar with market research — the process of determining the viability of new products and services by conducting research with potential customers. This allows you to learn more about your target audience: who they are and how new offerings appeal to them. 

Instead of spending multiple hours every day doing market research, offload this task to a virtual assistant. They can complete all the activities involved in market research, namely researching products, customers, and competitors, compiling data, and many others.

Conduct Personal Research

Contrary to popular belief, virtual assistants aren’t limited to completing work-related tasks. You can also delegate some of your personal responsibilities to them, so you can maximize your time in managing and growing your business.

For instance, if you want to spend a week in a new country, you can ask your virtual assistant to research the best airlines, restaurants, and accommodations. They can even create a list of the activities you should do and attractions to visit when you’re in that country.

Just provide clear instructions on what information you want to have, and a research virtual assistant will take care of the rest.

Conduct Comparative Research

Since your business’s resources are essential to its longevity, growth, and success, it’s important to use them carefully. Partnering with the first supplier you come across without even looking for and comparing options can eventually put your finances down the drain. 

Research virtual assistants can conduct comparative research . This type of research involves comparing various options and weighing their pros and cons to determine which one is the best for your business.

So instead of spending days researching the best supplier, software, or packaging to use for your business, let your virtual assistant handle the task. They’ll narrow down options, pick the best choice, and state the reasons why one option is superior to the others.

Find the Best Accommodation and Venue for Business Events

As mentioned, a research virtual assistant isn’t only limited to conducting technical research. When the need arises, you can also ask them to find the best accommodation and venue for business events. 

Are you planning to hold a product launch event soon? Ask your research virtual assistant to find a venue that can accommodate the expected number of guests and is ideal for your brand. Will you invite guests from other cities and countries? Let your virtual assistant look for reasonably-priced and accessible accommodations for your guests.

Do Fact-Checking

The internet is a convenient source of information, but not everything available on the platform is accurate or relevant. Nowadays, anyone can make a website and claim that the information presented is true. When you hire a research virtual assistant, you’ll have someone who will fact-check all the information your business uses — whether it’s on your business’s site, social media platform, and research. Fact-checking is important because using false or inaccurate information can hurt your brand and image. In worse cases, it can even lead to expensive and stressful lawsuits.

Research Complex Topics

Developing new and fresh ideas is essential for businesses. However, not all entrepreneurs can achieve this goal on their own, as the process is time-consuming and challenging. 

Virtual assistants are ready to complete any research-related tasks, including research about the experimental idea you have in your head. They can also look into current trends to assess if your idea is feasible and profitable.

Research Figures

Do you always see yourself spending long hours or even an entire day researching a specific figure to support a claim? Unfortunately, these situations prevent you from focusing on more important or urgent tasks. 

Regardless if it’s for a proposal, a presentation, or a policy renewal, a research virtual assistant can help you find the figures you need fast. They have the experience and tools and can produce more detailed reports, saving you more time and effort.

Meet Industry Demands with a VA 

As the work demands and competition in the business industry increases, proper research and reliable data have become more critical than ever. These are key for any business to operate efficiently and succeed long-term. 

Ensure that your business has access to accurate and relevant data by hiring a research virtual assistant. With their qualifications, completing any type of research for your business will become a breeze!

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Virtual Research Assistants

Struggling to gather data for your report? A virtual research assistant can take the burden off your shoulders.

Discover The Game Changing Benefits Of A Virtual Research Assistant

• Efficient research : instead of spending countless hours conducting research, you can outsource this task to our team of experts. This frees up your time to focus on other important aspects of your business.
• Accuracy : our team will conduct research to ensure that the data in your report is accurate, reliable, and up-to-date.
• Quality control : we will ensure that all contributed material is on-brand and fits the overall report style.
• Expertise : our team of PAs are highly trained, experienced and knowledgeable in conducting research, ensuring that your report is top-notch.
• Tailored advice : get recommendations on project and workflow management tools that are suited to the nature and size of your business.

Joel Newman

OWNER, ACCELERATE PR

COO, Ignite Hospitality

Martin Amor

Co-Founder, Cosmic Kids

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SEO Consultant (Marbella)

MILAN SAMANI

DIRECTOR, TIL VENTURES

Innovation consultant

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Barrister and Founder, Alpha Academic Appeals

Barbara Bray

Director, Audience Link

The team have proved invaluable to us here at the agency. All work supplied has been delivered on time, to a high standard and I would not falter in using their services again.

Love our Virtalent PA! She’s lovely, so professional and proving to be more invaluable every day! Virtalent are an excellent resource that we wouldn’t hesitate to recommend to anyone looking to hire a Virtual Assistant.

Virtalent clears space in our day and in our heads to focus on making Cosmic Kids even more amazing! Frances our Virtual Assistant is utterly reliable, full of initiative and an excellent communicator – I’m very happy we’ve found her. She’s absolutely part of our team!

I’ve been very impressed with Virtalent. Over the years I’ve worked with various UK Virtual Assistant agencies and Virtalent is by far the best. Nearly all of my clients are UK based, so having a highly educated assistant from the UK makes a big difference. Someone who not only understands the language but also the culture and mentality has really made a big difference. Being on the same timezone is a big plus as well. Highly recommended to anyone looking to hire for a Virtual Assistant agency you can trust.

Value for money, convenient, time-saving and professional; this is exactly what a small company needs!

I absolutely love working with Emily – she is incredibly efficient and really bloody smart! I’ve been recommending you to my partner who desperately needs help too and is looking to hire a Virtual Assistant.

Our UK Virtual Assistant at Virtalent has allowed the whole operation to run efficiently, which is particularly important in our field as appeal deadlines can be tight.

Clare had been with me four weeks, had a late paying client who my accountant said I needed to write off – Clare spoke to them once and the bill was paid! When first matched with her, she was just brilliant – she told me all the things she’d done – from her experience in Xero and invoicing I knew it would be fine, it’s also about understanding how you would work together. It’s good to have a fresh pair of eyes to look at everything and see how it’s done.

Transform Your Reports From Ordinary to Extraordinary

Are you having difficulties compiling engaging management reports for investors and stakeholders? No problem, our VAs can research, collate, and create management reports that deliver value.

Whether you need to verify facts and figures or liaise with partners and staff, we’re here to help. With our research expertise and advanced tools, we can help you identify key industry trends.

We can also provide insights that can give you a competitive edge in the marketplace.

Talk To Us About Your Research requirements

Presentations – Make Your Message Shine

Our team will do the heavy lifting of collecting data, verifying facts, and quality checking all material. Meanwhile, you can focus on presenting with confidence and flair.

We’ll work with contributors to ensure that your presentation is on-time, on-brand, and on-point. We conduct desk research and quality check contributed material to ensure that your presentation is polished and professional.

From PowerPoint to Keynote and Canva, we can help you design visually compelling presentations that engage your audience.  We also have creative experts who can assist with script writing. They’ll help you craft a message that resonates with your audience and brings your presentation to life.

Talk To Us About Presentations

Solid Research, Confident Reports – Get Quality Assurance Every Time

Accurate and reliable data is essential for making informed business decisions. So, our VAs will ensure that your reports are backed by solid research. We also appreciate that attention to detail is crucial to delivering high-quality reports and presentations. That’s why our VAs conduct rigorous quality checks on all contributed material. 

With our help, you can be confident that your reports and presentations will be accurate, comprehensive, and polished. Our team of virtual research assistants are highly skilled and experienced in various industries. From finance and healthcare to technology and marketing, we can ensure you receive tailored support for your specific needs.

Talk To Us About Our Research Services

Arrange a Call to Discuss Your Research Requirements

Talk to us about the virtual research assistant service that is included in your Virtalent plan .

Research Reports FAQs

Answers to commonly asked questions about our research services.

What does a virtual research assistant do?

Our virtual research assistants handle all aspects of research, collation, and quality assurance for reports and presentations. Our team can conduct desk research to verify all facts and figures. Our VAs can also liaise with partners and staff to gather essential report information. In addition your new VA will work with contributors to ensure that presentations are on-time and on-brand.

How can a virtual research assistant help me?

Our virtual research assistants can take the burden off your shoulders by handling all of the legwork around reports and presentations. Our team will make sure that your reports and presentations are accurate, comprehensive, and polished.

Why choose a Virtalent VA for researching?

At Virtalent, we pride ourselves on delivering high-quality work that exceeds our clients’ expectations. Our virtual research assistants are skilled, experienced, and dedicated to helping you achieve your business goals. With our help, you can focus on growing your business while we handle the lengthy work around reports and presentations.

Can you provide some examples of how you help businesses with research reports?

Picture this: launching your startup and finding the right systems and tools to support you is a priority, but finding the time to gather the necessary research can be challenging. No worries, your new VA can handle all the research, fact-checking, and quality control. Now you can focus on building your business.

Picture this: you’ve been tasked with assembling a compelling presentation for a major client. You’re short on time, so you need help to research and create a visually stunning presentation. Fortunately, you feel relaxed because you know your Virtalent PA can do all the research and quality control.

Picture this: you’re trying to juggle multiple clients and deadlines. At the same time, you need to gather lots of research to deliver top-quality reports. Time is not on your side. So, instead of hiring someone, you’re confident our experienced team can immediately take responsibility.

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• You have clicked on an advertisement about a “black Friday” discount by an online shop on the website of a publisher and purchased a product. Your click will be linked to this purchase. Your interaction and that of other users will be measured to know how many clicks on the ad led to a purchase.
• You are one of very few to have clicked on an advertisement about an “international appreciation day” discount by an online gift shop within the app of a publisher. The publisher wants to have reports to understand how often a specific ad placement within the app, and notably the “international appreciation day” ad, has been viewed or clicked by you and other users, in order to help the publisher and its partners (such as agencies) optimise ad placements.
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• You were presented a video on fashion trends, but you and several other users stopped watching after 30 seconds. This information is then used to evaluate the right length of future videos on fashion trends.
• The owner of an online bookstore wants commercial reporting showing the proportion of visitors who consulted and left its site without buying, or consulted and bought the last celebrity autobiography of the month, as well as the average age and the male/female distribution of each category. Data relating to your navigation on its site and to your personal characteristics is then used and combined with other such data to produce these statistics.
• An advertiser wants to better understand the type of audience interacting with its adverts. It calls upon a research institute to compare the characteristics of users who interacted with the ad with typical attributes of users of similar platforms, across different devices. This comparison reveals to the advertiser that its ad audience is mainly accessing the adverts through mobile devices and is likely in the 45-60 age range.
• A technology platform working with a social media provider notices a growth in mobile app users, and sees based on their profiles that many of them are connecting through mobile connections. It uses a new technology to deliver ads that are formatted for mobile devices and that are low-bandwidth, to improve their performance.
• An advertiser is looking for a way to display ads on a new type of consumer device. It collects information regarding the way users interact with this new kind of device to determine whether it can build a new mechanism for displaying advertising on this type of device.
• A travel magazine has published an article on its website about the new online courses proposed by a language school, to improve travelling experiences abroad. The school’s blog posts are inserted directly at the bottom of the page, and selected on the basis of your non-precise location (for instance, blog posts explaining the course curriculum for different languages than the language of the country you are situated in).
• A sports news mobile app has started a new section of articles covering the most recent football games. Each article includes videos hosted by a separate streaming platform showcasing the highlights of each match. If you fast-forward a video, this information may be used to select a shorter video to play next.
• An advertising intermediary delivers ads from various advertisers to its network of partnering websites. It notices a large increase in clicks on ads relating to one advertiser, and uses data regarding the source of the clicks to determine that 80% of the clicks come from bots rather than humans.
• Clicking on a link in an article might normally send you to another page or part of the article. To achieve this, 1°) your browser sends a request to a server linked to the website, 2°) the server answers back (“here is the article you asked for”), using technical information automatically included in the request sent by your device, to properly display the information / images that are part of the article you asked for. Technically, such exchange of information is necessary to deliver the content that appears on your screen.

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Virtual research assistants: the ultimate research sidekick, table of contents, introduction.

In today’s fiercely competitive business landscape, staying ahead requires more than just intuition; it demands informed decisions backed by thorough research. This is where the role of a “ Virtual Research Assistant ” comes into play. A Research Virtual Assistant , also known as an Online Research Assistant, is a skilled professional specializing in the art of gathering, analyzing, and presenting data sourced from a vast array of research websites and online platforms. These individuals possess the expertise to navigate the digital landscape, extracting valuable insights that can propel your business forward.  

In this blog, we’ll delve into the multitude of advantages that come with hiring a Virtual Research Assistant. But before we explore these benefits in depth, let’s first understand who exactly an Internet Research Service is and how they can be a game-changer for your research needs. As we delve deeper, you’ll discover how Research Websites Assistants offer not only cost-effective solutions but also the flexibility to adapt to your unique research requirements. With their expertise and access to a vast array of research websites, they are your trusted partners in harnessing the power of information for business success.

Who is Virtual Research Assistant?

In today’s digital era, the internet serves as an abundant reservoir of information, presenting both opportunities and challenges. Whether you’re a student, a busy professional, an academic researcher, or an entrepreneur, the necessity for accurate and meticulously organized data is indisputable. This is precisely where the role of a Virtual Research Assistant becomes a game-changer .  

A Research Virtual Assistant, also referred to as an Internet Research Service , is a proficient professional well-versed in the art of mining, analyzing, and presenting data acquired from diverse online sources. These experts are armed with not only knowledge but also a repertoire of tools that enable them to seamlessly navigate research websites, harnessing the immense wealth of information that the internet has to offer.  

Should you be contemplating the engagement of an assistant researcher, we encourage you to explore the burgeoning community of online research assistants available online. These proficient professionals are poised to play a pivotal role in aiding you in making well-informed decisions, enriching your academic endeavors, or gaining a competitive edge in your entrepreneurial pursuits. Capitalizing on their expertise , you can harness the transformative potential of information in the digital age, propelling yourself forward in your pursuit of knowledge and success. The invaluable assistance offered by a Virtual Research Assistant is an opportunity you certainly do not want to miss in your quest for thorough and precise data.  

Benefits of Hiring a Virtual Research Assistant

In today’s information-driven landscape, where access to accurate and organized data is pivotal, the advantages of enlisting a Virtual Research Assistant are manifold and transformational. These professionals, also known as Online Research Assistants, possess the expertise to source, analyze, and present data from a myriad of online sources, including research websites and databases. Let’s delve deeper into the key benefits they offer:  

Expertise at Your Fingertips

Research Assistant s bring a wealth of knowledge and tools to navigate the vast digital realm efficiently. Their ability to discern reliable sources and extract pertinent information is invaluable .

Time Optimization

By outsourcing your research tasks to a Research Websites Assistants , you regain precious time. This enables you to concentrate on core responsibilities while they adeptly manage the labor-intensive aspects of data collection.

Cost-Efficiency

The traditional approach of hiring an in-house assistant researcher often comes with substantial costs. Opting for an I nternet R esearch S ervice allows you to access top-tier research services without overhead expenses.

Tailored to Your Needs

Research Assistant s provide services customized to your precise requirements. Whether your project necessitates market research, academic literature reviews, competitive analysis, or any other form of research assistance , they adapt to your specific demands.

Scalability and Flexibility

You have the flexibility to engage Research Website Assistants on a per-project basis or for ongoing research support. This scalability ensures that their services align seamlessly with your evolving needs.

Comprehensive Research Solutions

These professionals offer a comprehensive suite of research services, encompassing data collection, meticulous analysis, and the generation of insightful reports. They can also help you stay abreast of the latest trends and developments in your field.  

Informed Decision-Making

Access to well-organized and accurate data empowers you to make informed decisions, whether you are managing a business, conducting academic research, or planning a project.

A Multitude of Skills

Virtual Assistant s often possess diverse skill sets, enabling them to tackle a wide array of research tasks with precision.

In summation, the decision to engage a Virtual Research Assistant is a strategic one that opens the doors to expertise , time savings, and cost-effectiveness. Their services are a catalyst for well-informed decision-making and excellence across various domains, be it in academia, business, or personal projects. The benefits of having a Research Assistant are not just significant; they are pivotal in a data-centric world, where success is often determined by the quality of information at one’s disposal.  

Tasks Performed by Virtual Research Assistants

In an era driven by the insatiable thirst for knowledge and data-driven decision-making, the role of a Virtual Research Assistant (VRA) , also known as an assistant researcher, cannot be overstated. These professionals possess a diverse and dynamic skill set, allowing them to undertake a wide array of tasks related to research and data analysis. Here, we delve into the myriad capabilities of a Research Virtual Assistant while retaining the essence of their role:  

Efficient Data Gathering

Research Websites Assistants excel at navigating the vast expanse of the internet and research websites, efficiently collecting data tailored to your specific needs. Whether it’s market statistics, academic sources, or competitive intelligence, they have the expertise to retrieve relevant information.

Data Analysis and Insight Generation

Beyond data collection, these experts possess the acumen to analyze and interpret the gathered data. They can distill complex information into meaningful insights, often presenting them through visually engaging charts, graphs, or comprehensive reports.  

Literature Review Expertise

Academic researchers benefit from Virtual Assistant s who conduct thorough literature reviews. They compile a wealth of pertinent studies, articles, and papers, saving time and ensuring research comprehensiveness.

Market Research Proficiency

Business owners and entrepreneurs can leverage Virtual Assistant s to conduct insightful market research. This aids in understanding target audiences, industry trends, and potential competitors, facilitating strategic decision-making.  

Competitive Analysis Skills

By vigilantly monitoring competitors’ online activities and presence, Research Assistant s offer valuable insights into their strategies, strengths, and weaknesses, allowing for fine-tuning of your own strategies.

Report Compilation

These professionals compile research findings into meticulously structured reports, complete with citations and references if necessary. This is invaluable for academic or business presentations.

Data Verification and Validation

Ensuring data accuracy and reliability is another forte of research assistance . This is particularly crucial when critical decisions are based on data-driven insights.  

Trend Identification and Monitoring

online research services can keep you ahead of the curve by tracking industry trends and developments and providing timely information on emerging phenomena.  

Data Management Proficiency

Efficient data organization and management is their strength. They categorize, label, and archive data for easy retrieval and future reference.  

Customized Research Solutions

A distinguishing feature is their ability to provide tailored research solutions. Virtual research assistant adapt their approach to align precisely with your objectives .  

T he versatility of an I nternet R esearch S ervice is an asset that spans numerous domains. Their adeptness in research, data analysis, and insights generation caters to the diverse needs of academic researchers, business professionals, and individuals seeking information. In today’s data-centric world, their proficiency and adaptability make them invaluable assets, streamlining research efforts and elevating the quality of decision-making processes.  

Grow your Business with Virtual Assistant

In the digital age, information is power, and harnessing the power of information can be a game-changer for businesses of all sizes. One effective way to do this is by enlisting the help of a Virtual Research Assistant (VRA). These skilled professionals offer a wide array of services that can drive business growth and success. Here’s how you can leverage a VRA to take your business to the next level:  

Focus on Core Activities

Delegating research tasks to a VRA frees up your time and resources to focus on core business activities, such as strategic planning and client relationships.

Hiring a VRA is often more cost-effective than maintaining an in-house research team. You pay for the specific research tasks you need, reducing overhead costs.

Stay Updated

In the ever-changing business landscape, staying updated with the latest trends and technologies is vital. VRAs can keep you informed about emerging technologies and industry shifts.

Targeted Marketing

VRAs can identify niche markets and opportunities for targeted marketing campaigns. This can result in higher conversion rates and a better return on investment.  

Product Development

VRAs can research market gaps and customer feedback to guide your product development efforts. This ensures that your offerings align with market demand.

Customer Insights

Understanding your customers’ needs and preferences is crucial. VRAs can gather and analyze customer data to help tailor your products and services to meet those demands effectively.

Streamlined Operations

VRAs can assist in streamlining your business operations by conducting research on process optimization, cost-cutting measures, and efficiency improvements.

Data-Driven Decision-Making

With VRAs collecting and analyzing data, you can make data-driven decisions. Whether it’s pricing strategies, product development, or marketing campaigns, data-backed choices lead to better outcomes.

Competitive Analysis

Keeping a close eye on your competitors is essential. VRAs can monitor your competitors’ online activities, track their strategies, and provide valuable insights that can help you stay ahead in the market.

Market Research

VRAs can conduct in-depth market research to help you understand your target audience, industry trends, and competitor landscapes. This knowledge enables you to make informed decisions and refine your business strategies.

A Research Website Assistant is not just a cost-effective solution; it’s a strategic asset for your business growth. By tapping into their research expertise , you gain a competitive edge, make informed decisions, and optimize your business operations. With a VRA as your research partner, you can navigate the dynamic business landscape with confidence and achieve sustainable growth.    

Common Research Tasks you can Outsource Immediately

The role of a Virtual Research Assistant, also known as an Online Research Assistant, becomes invaluable. These professionals offer a wide range of services that can significantly boost your productivity and help you make informed decisions. Here, we’ve compiled a list of common research tasks that you can readily outsource to a Research Virtual Assistant:

Data Collection : Virtual Research Assistants are skilled at efficiently gathering data from diverse sources, including research websites and databases. Whether you need market data, academic literature, or statistical information, they can retrieve it promptly.  

Market Research : Business owners can b enefit from outsourcing market research tasks. Research Assistant s can analyze market trends, competitor profiles, and customer demographics to inform business strategies.  

Competitive Analysis : Monitoring competitors’ online activities and strategies is crucial for staying ahead. Research Website Assistants can track and analyze your competitors, providing insights to help refine your own strategies.  

Report Compilation : These professionals excel at compiling research findings into structured reports, complete with citations and references, making them ideal for academic and business presentations.

Trend Monitoring : Keeping an eye on industry trends and emerging developments is vital. The Internet Research Service can monitor and report on the latest events in your field.  

Data Verification : Ensuring data accuracy and reliability is crucial. Research Assistant s can cross-verify data to ensure its trustworthiness.  

Data Management : Efficient organization and management of research data is another service they offer. They categorize, label, and archive data for easy retrieval and future reference.  

Outsourcing these common research tasks to research websites assistants not only saves you valuable time but also ensures the quality and depth of your research.

Virtual Assistants and Artificial Intelligence

In the rapidly evolving landscape of technology and business, the integration of virtual assistants and artificial intelligence is shaping the way we work, research, and access information. This synergy between AI and human-powered virtual assistants is opening exciting possibilities, particularly in the realm of research and information gathering.  

Enhanced Efficiency

Virtual Research Assistants (VRAs) equipped with AI-powered tools can sift through vast amounts of data on research websites with incredible speed and accuracy. This means quicker access to critical information, enabling businesses and individuals to make decisions faster.

Advanced Data Analysis

AI algorithms can assist VRAs in data analysis, identifying patterns and trends within research data. This combination of human intuition and machine-driven data analysis results in more comprehensive insights.

Personalized Research

AI-driven personalization allows VRAs to tailor research to individual preferences and needs. Whether it’s market research, academic literature, or industry trends, the information provided is highly relevant.

Multilingual Capabilities

AI-powered translation tools enable VRAs to access and analyze data in multiple languages, broadening the scope of research and providing a more global perspective.

24/7 Availability

online research services powered by AI are available around the clock. This means research tasks can be conducted at any time, accommodating the demands of businesses and professionals in different time zones.

Combining AI capabilities with virtual assistants often results in cost savings. AI can handle repetitive tasks, allowing VRAs to focus on more complex and strategic aspects of research.

Data Security

AI can enhance data security measures, ensuring that sensitive information collected during research is well-protected, a critical concern in today’s digital age.

Evolving Expertise

AI can assist VRAs in staying updated with the latest research methodologies, technologies, and trends. This ongoing learning process keeps research skills sharp and relevant.

Diverse Applications

The marriage of AI and virtual assistants extends beyond research. It has applications in customer service, content creation, data management, and more, making it a versatile tool in various industries.

Competitive Edge

Businesses and professionals who embrace the fusion of AI and virtual assistants gain a competitive edge. They can leverage the power of technology to stay ahead in their respective fields.

T he future is undoubtedly intertwined with the collaboration between virtual assistants and artificial intelligence. This combination offers enhanced efficiency, personalized solutions, and a competitive advantage for businesses and individuals seeking to harness the vast sea of information available on the internet. As this partnership continues to evolve, it’s safe to say that the way we conduct research and access information will be forever transformed.

Things to Consider before hiring Virtual Research Assistant

Hiring a Virtual Research Assistant (VRA) can be a game-changer for individuals and businesses looking to streamline their research efforts and access valuable information. However, before taking the plunge and hiring a VRA, there are several important considerations to keep in mind to ensure a successful partnership. Here are the key factors you should ponder:  

Define Your Research Needs

Start by clearly defining the specific research tasks and objectives you need assistance with. Whether it’s data collection, market research, or competitive analysis, having a well-defined scope will help you find the right VRA for the job.  

Skillset and Expertise

Assess the VRA’s skillset and expertise . Look for candidates with experience in your field or industry. A VRA with a background in your area of interest will be better equipped to deliver accurate and relevant research.  

Research Tools and Resources

Inquire about the tools and resources the VRA has access to. A VRA with subscriptions to research websites and databases can provide more comprehensive and up-to-date information.  

Communication and Availability

Effective communication is key to a successful partnership. Ensure that the VRA is responsive and can accommodate your preferred communication channels and time zones.  

Data Security and Confidentiality

Discuss data security and confidentiality measures with the VRA. Ensure they have protocols in place to protect sensitive information and adhere to ethical research practices.  

Pricing Structure

Understand the VRA’s pricing structure. Some VRAs charge by the hour, while others offer project-based pricing. Clarify payment terms and ensure they fit your budget.  

Sample Work and References

Request samples of the VRA’s previous work and ask for references. This will give your insight into their research capabilities and client satisfaction.  

Trial Period

Consider starting with a trial period or a small project to assess the VRA’s performance and compatibility with your needs before committing to a long-term engagement.  

Communication of Expectations

Clearly communicate your expectations, deadlines, and project milestones. A well-defined scope of work and project timeline will help both you and the VRA stay on track.  

Flexibility and Adaptability

Look for a VRA who is flexible and adaptable to changing project requirements. Research tasks may evolve, and you need a VRA who can adjust accordingly.  

By carefully considering these factors and conducting thorough interviews or evaluations, you can make an informed decision when hiring a Virtual Assistant . With the right fit, you’ll have a valuable research partner who can enhance your productivity and help you achieve your research goals.  

Advantages of Hiring a Virtual Research Assistant from Ossisto

Get the benefits of choosing Ossisto for your virtual research needs. Our Virtual Research Assistants are here to boost your business. They’re skilled at every step, from collecting important data to creating easy-to-understand presentations.

Whether it’s market info or contact details, online research services can handle it all. They stay updated with the latest trends, helping you make smart decisions. By picking Ossisto, you’re not just getting research help; you’re getting a partner dedicated to your success. Trust Ossisto for simple, effective, and reliable virtual research support tailored to your business needs. With our team on your side, navigating the business landscape becomes a breeze.

In summary, the collaboration between Virtual Research Assistants (VRAs) and artificial intelligence heralds a groundbreaking shift in research and data retrieval. This partnership merges human expertise and AI-powered efficiency, reshaping our approach to information acquisition. VRAs, now equipped with AI capabilities, offer swift access to crucial data, advanced data analysis, and personalized research. They operate tirelessly, spanning global time zones, ensuring 24/7 productivity and precision.  

  This synergy streamlines research processes, upholds stringent data security, and keeps pace with evolving research methodologies, all while remaining cost-effective. Beyond research, this fusion extends its adaptability to various industries, from enhancing customer service to streamlining content creation and data management, driving innovation and growth.  

As we stand at the crossroads of human and AI collaboration, the future of research and information access looks promising. It empowers individuals and businesses to leverage the vast digital information landscape for informed decision-making and sustained competitiveness. The transformation in research practices is evident , with VRAs and AI leading the way in this dynamic journey.

Gain additional knowledge about the tools we utilize >>> Virtual Assistant Tools

Skills we use at Ossisto >>> Virtual Assistant Skills

1. What is a virtual research assistant?

A virtual research assistant is a remote professional or AI tool that aids in research tasks. It assists individuals or organizations in gathering data, conducting analysis, and performing research-related activities online. Virtual assistant s provide a convenient, cost-effective solution for tasks like data collection and literature reviews, saving time and resources in the process. Whether AI-driven or human-based, they streamline research processes and enhance productivity.  

2. How to do research as a VA?

To succeed as a Virtual Assistant (VA) in research, grasp the objectives , source data from reputable online outlets, categorize and analyze information, and produce concise reports. Continuously monitor sources for updates to maintain accuracy and ensure your research is efficient and valuable.  

3. How do I become a research virtual assistant?

To become a Research Virtual Assistant, develop essential research skills, and consider obtaining a relevant degree. Build a professional online presence to showcase your expertise and join freelance platforms like Upwork or Freelancer to find opportunities. Network within your chosen niche and continuously update your skills to excel in this role.  

4. Is research assistant difficult?

Research assistant roles can vary in complexity depending on the field and specific tasks involved. They often require strong analytical and organizational skills, attention to detail, and the ability to navigate academic or scientific literature. While challenging, research assistant positions can be highly rewarding for those passionate about contributing to research and learning opportunities within their chosen field.  

5. What qualifications do I need to be a research assistant?

Qualifications for a research assistant typically include at least a bachelor’s degree in a relevant field, strong analytical skills, attention to detail, and the ability to work independently and as part of a team. Some positions may require advanced degrees for specialized research. Proficiency in research methodologies, data analysis tools, and good communication skills are also valuable. Specific requirements may vary depending on the employer and the nature of the research.  

6. How can I become a VA without experience?

To become a Virtual Assistant (VA) without experience, focus on skill development, including communication and software proficiency . Establish an online presence through a website and LinkedIn profile to showcase your abilities. Initially, offer free or low-cost services to build a portfolio and secure testimonials. Network within VA communities and use freelance platforms to connect with potential clients. This approach allows you to start as a VA without prior experience, relying on skill acquisition and proactive self-marketing.  

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Best Virtual Assistant Services of 2024

Table of Contents

• Best Virtual Assistant Services
• Things To Consider When Buying
• How We Chose

If you don’t have the time, budget, or bandwidth for a new hire but need help to delegate redundant tasks, the best virtual assistant services can outsource common jobs so you can focus on the big picture. That’s because virtual assistants (VAs) can perform nearly any task that doesn’t require an in-person presence, at a relatively affordable cost.

There are dozens of VA platforms to choose from that provide remote assistants without all the hassle of onboarding and training employees. You typically pay one flat rate and the VA service handles all other HR-related responsibilities, such as background checks and taxes. To help you save time in your search, U.S. News & World Report’s 360 Reviews team has identified seven companies as the best virtual assistant services based on criteria such as price, assistant skill sets, industry specialization, and more.

• Best Overall: Time etc »
• Best Budget: OkayRelax »
• Best for Small Businesses: Magic »
• Best for Specialists: MyOutDesk »
• Best for Bookkeeping and Financial Management: Zirtual »
• Best for Startups: Wing »
• Best for Multilingual Support: Wishup »

Best Overall: Time etc

U.K. and U.S.-based assistants with an average of 12 years experience

Extensive screening and testing of assistants to deliver top-tier talent

Unused hours roll over to the following month for monthly plans of 20 hours and above

Widest range of virtual assistant services available, including expense management, travel arranging, research, and more

One free task as a trial

Relatively expensive

No multi-language support

Founded in 2007, Time etc offers some of the top talent in virtual assisting thanks to its stringent 10-stage selection process and training, developed by Richard Branson’s former personal assistant, Penni Pike. Over 500 English-speaking remote assistants, based in the U.S. and the U.K., are available for nearly every task a busy entrepreneur or business may require.

Time etc’s virtual assistants are specialists in a variety of fields including social media management, content writing, data entry, expense/receipt organization, inbox management, travel bookings, and more. Unlike some lower-cost services, Time etc assigns a dedicated assistant to your company, matched according to your organization’s needs.

Besides the exceptional expertise at your disposal, Time etc’s best features are transparency and collaboration. Pricing, terms and conditions are readily available on the company website. Additional assistants can be added at no charge. VAs can be shared between unlimited users in the organization’s team to complete a variety of tasks. In addition, customer service is available for questions through several channels, including phone, scheduled consultation, email, and an online form.

• Pricing: Four tiers ranging from $360 for 10 hours to $1,980 for 60 hours per month
• Contract terms: None

Services offered: 

• Administrative
• Social media management
• Inbox management
• Travel arrangements
• Expense management
• Availability: U.S. and U.K.-based VAs available worldwide

Communication channels: 

• Online account
• Languages supported: English

Best Budget: OKRelax

VA rates as low as $7.49 per hour

Assistant can make online purchases using your designated credit card on your behalf

Assistants check in for approval in the initial stages of a project after 30 minutes on a task

No customer support on weekends

Not all VAs are available to work weekends or holidays

Advance notice required for work during holidays

OKRelax provides low-cost VA services ideal for personal and business tasks. Assistants can handle the type of roles you’d expect, such as inbox and social media management, but can also help you with a couple of unique tasks including job searching and gift giving. Job search work may include resume creation, applying on your behalf, and scheduling interviews. As for gift-giving, your designated assistant can research gift ideas, place orders using the card you provide, and track your orders.

OKRelax assistants bill on a per-minute basis and packages come with no contractual commitment, making OKRelax ideal for periodic VA users or small businesses just getting started with a virtual assistant. There are three pricing tiers available based on the number of assistant hours (3, 10, or 20 hours per month). The entry-level package does not come with a dedicated account manager, but if paid annually, saves you 25% off the month-to-month rate, effectively reducing the hourly pay rate to $7.49 per hour.

The service provides an affordable entry point for smaller businesses, and OKRelax’s pricing tiers do offer scalability and more personalized support when you upgrade to at least 10 hours per month.

Pricing: 

• Relief: $22.46 per month (three hours) paid annually or $29.95 monthly
• Comfort: $74.96 per month (10 hours) paid annually or $99.95 monthly
• Relaxed: $149.96 per month (20 hours) paid annually or $199.95 paid monthly
• Gift purchasing
• Schedule management
• Job searching
• Availability: Philippines-based assistants available worldwide who observe U.S. holidays and may be available to work on weekends
• Email, phone, and web chat for customer support from 9 a.m. to 9 p.m. EST weekdays
• Texts, emails, or through the project management dashboard to assign tasks and communicate with VA

Best for Small Businesses: Magic

VAs start at $10 per hour with no hidden fees

No contracts

Flexible hours

Match with a VA in as little as 72 hours after initial consultation

Dedicated account manager for client support

A minimum of 20 hours per week required

Industries and specialist skills offered aren’t as extensive as other VA services

Magic provides flexibility and affordability when getting started with a virtual assistant, which is exactly what many small businesses need. You can hire an assistant part-time for a minimum weekly commitment of 20 hours at $12 per hour, with no contractual commitment or additional fees. Full-time assistants cost $10 per hour, all-inclusive.

The VA service assigns you an account manager to answer questions and help you throughout the process. VAs will be provided for hire as quickly as three days after the initial consult. If you prefer a different assistant, your account manager will expedite the replacement process in the same, quick timeframe.

While Magic is ideal for lean startups or small businesses, the service remains scalable thanks to its customer support and pricing simplicity. Additional VAs can be added (or removed) at any time. In addition, dedicated assistants assigned exclusively to your company can be sourced and trained. Best of all, Magic’s user-friendly dashboard and mobile app make communication effortless, serving as a one-stop shop for all communications, task checklists, timecards, billing, and more.

However, the one issue that smaller businesses may have is if they are not ready to commit to a minimum of 20 hours per week. If your VA needs don’t yet meet that threshold, you may want to consider other virtual assistant services with smaller hourly commitments.

• Starting at $10 per hour for full-time VAs
• Starting at $12 per hour for part-time assistants (20 hours or fewer)
• Starting at $15 per hour for premium roles
• Administrative/executive assistant
• Customer service
• Bookkeeping 

Availability: 

• Philippines-based assistants work during hours set by the client
• Dedicated executive assistants from Latin America available for $15 per hour
• Starts with an onboarding call to set expectations
• Software provided to VAs to make calls to the U.S. on your organization’s behalf
• Work hours, productivity, and checklists all managed in the Magic Workspace dashboard
• Mobile app 

Best for Specialists: MyOutDesk

College-educated VAs undergo personality tests and strict background checks

Flat monthly rate per assistant that includes all benefits, insurance, and more

Assistants are based in the Philippines and speak accent-neutral English, ideal for call centers and telephone customer service

More expensive than competitors

Time differences between the U.S. and the Philippines may narrow the available VAs willing to work U.S. business hours

Sacramento-based MyOutDesk provides deeply vetted assistants from the Philippines who can handle typical administrative tasks such as email management, social media, data entry, and more.

However, the service really shines if you’re in search of specialists. MyOutDesk assistants are the top 1% of applicants; all of whom have passed rigorous, FBI-style background tests. VAs are fluent in English and have college degrees to ensure they’re capable of advanced tasks such as mortgage loan processing, customer service, recruiting, sales, cold calling, and real estate transaction coordinating.

The hiring process starts with a consultation to determine the type of assistant your business is in search of. You’re provided with resources and training such as a VA launch plan, hiring guides, business strategy, and checklists to review while the representative sources candidates. Several prospects are provided to choose from. According to MyOutDesk, the process from consultation to hiring can take as little as one week.

Ultimately, the biggest drawback may depend on what type of hours you may need from your VA. Since they’re based overseas, fewer may be willing or available to work strict hours.

• Pricing: $1,988.00 per month per assistant
• Contract terms: Annual
• Specialist skills in tech, finance, e-commerce, healthcare, real estate, HR, marketing, and insurance industries
• Lead generation
• General administrative
• Inside sales
• Customer service support
• Availability: Assistants are based in the Philippines but have flexible working hours based on clients’ needs
• Communication channels: Virtual Assistants use productivity tracking software to track their time and are encouraged to fill out a Start Of Day (SOD) and End Of Day (EOD) report that’s emailed daily to the company contact

Best for Bookkeeping and Financial Management: Zirtual 

Dedicated assistants are professionally trained and skilled in Microsoft Office and Google G-Suite

U.S.-based, college-educated assistants

Two-hour response times on task assignments

Accounts can be paused while you’re on vacation

Hours do not roll over

Relatively more expensive

Zirtual is the second company on our list of the best virtual assistant services that provides U.S.-based assistants. VAs are highly trained, college graduates capable of performing more than routine tasks, making the service best for organizations looking for someone to handle financial or light bookkeeping tasks.

You’ll receive an assistant who will be on call to service your account during your time zone’s hours. Your assistant will respond to any new tasks you may assign in two hours or less, with an estimate of how long the assignment should take to complete. Should your VA be unable to complete a task, they will find another assistant to step in and complete the assignment.

It’s reasonable to think twice about trusting a VA with your company’s expenses and sensitive financial information. To mitigate the concern, all VAs undergo background checks. Sensitive passwords are shared using secure tools. Plus, Zirtual assigns you an account manager for support who will answer any questions you may have, as well as organize your assistant’s workload to ensure your VA is consistently available to complete your tasks in a timely and professional manner.

• Entrepreneur: $549 (12 hours/one user)
• Startup: $849 (24 hours/two users)
• Small Business: $1,249 (36 hours/3 users)
• Team: $1,699 (50 hours/five users)
• Expense tracking
• Calendar management
• Website management
• Event planning
• Availability: U.S.-based assistants who respond to requests within two hours during your time zone’s business hours 
• Communication channels: Communicate with your VA via text, phone, email, or synced to your preferred workflow

Best for Startups: Wing

Highly specialized assistants available for industries such as IT, healthcare, e-commerce, and consulting

Robust task-management app allows users to upload a content library of training, images, and company materials for the VA’s use

Built-in video messaging makes it possible to screen-record instructions or communicate effectively with VA

Assistant and app integrate with your own workflows including Salesforce, Trello, Hootsuite, and more

Dedicated assistant works during your designated hours

Wing’s app and level of functionality could be more than a non-technical individual or organization requires

Wing focuses on VAs for startups and small to mid-sized enterprises and is committed to helping these companies grow. What sets the service apart is its ability to provide assistants to support several industries such as consulting firms, IT, investment companies, construction, and more.

WIng can take your team of assistants to the next level by providing packages specific to your industry. For example, Wing offers a dozen assistant specializations for startups such as product development, lead generation, and recruitment cycle support.

Startups may elect to hire a trained virtual assistant with the title of Sales Development Representative to perform all sales activities that don’t require in-person meetings, starting at $1,099 per month. Another popular assistant role for startups is the CRM Data Entry Assistant starting at $599 per month, to streamline your startup’s sales pipeline by developing and maintaining a customer database.

Lean businesses focused on rapid growth that aren’t ready to recruit and onboard full-time hires could benefit from Wing’s extensive and customizable VA services.

• Part-Time: Four hours, Monday to Friday, $599 per month
• Full Time: Eight hours, Monday to Friday, $999 per month
• Full-Time 2X: Two eight-hour-per-day assistants, $1899 per month 
• Contract terms: Not specified
• Wide range of industries including healthcare, IT, consulting, real estate, finance, and more
• General tasks
• Availability: U.S.-based and international assistants available during your specified business hours
• VA communication through the WIng app or workflow of your choice
• Customer service available directly from your customer success manager or by scheduling a call

Languages supported: 

Best for Multilingual Support: Wishup

Variety of assistants providing multilingual services

U.S. and international VAs available

Bookkeeping assistants available

Packages require a minimum commitment of two to four hours per business day

Wishup provides a diverse workforce of vetted VAs who can perform a variety of tasks. Regardless of whether you choose a U.S.-based assistant or an overseas specialist, your company can benefit from a VA capable of working during your business hours with a solid command of the English language.

Not many virtual assistant services offer VAs capable of working in more than English. Fortunately, WIshup will source assistants who can provide customer service in a variety of languages, giving you an edge over competitors — and the opportunity to expand your business offerings to new, overseas markets.

Several packages are available to fill workforce gaps. Bookkeepers and U.S.-based assistants are competitively priced while India-based assistants may be slightly more expensive than some of their Philippine counterparts sourced by other VA platforms. However, Wishup assures that all candidates are vetted and selected from the top 1% of applicants with at least five years of experience, potentially explaining the slightly higher hourly rates.

Wishup could use improvement in customer support and project management tools. Support is limited to phone calls during business hours or via an online form. You can communicate with your VA through your preferred method such as email, WhatsApp, or Slack, or integrate them into your existing workflow, which might require some additional training.

• Half Day Assistant (India): $999 per month, four hours per day ($11.10 per hour)
• Full Day Assistant (India): $1,799 per month, eight hours per day ($9.99 per hour)
• Quarter Day Assistant (U.S.-based): $1,600 per month, two hours per day ($35.56 per hour)
• Economy Assistant (U.S.-based): $4,500 per month, six hours per day ($33.33 per hour)
• Half Day Assistant (U.S.-based): $3,000 per month, four hours per day ($33.33 per hour)
• Full Day Assistant (U.S.-based): $5,400 per month, eight hours per day ($30 per hour)
• Bookkeeping Quarter Day Assistant: $599 per month, two hours per day ($13.31 per hour)
• Bookkeeping Economy Assistant: $1,499 per month, six hours per day ($11.10 per hour)
• Bookkeeping Half Day Assistant: $999 per month, four hours per day ($11.10 per hour)
• Bookkeeping Full Day Assistant: $1,799 per month, eight hours per day ($9.99 per hour)
• Contract terms: Unspecified
• General VAs
• Bookkeeping
• Project management
• Availability: VAs work during business U.S. business hours of 9 a.m. to 5 p.m. EST/PST weekdays
• Online form and phone support weekdays during business hours
• Communication with VA through your channels of choice
• Languages supported: Multiple languages available

The Bottom Line

The best virtual assistant services provide an array of benefits that make them invaluable to businesses and individuals alike. Their versatility, cost-effectiveness, and accessibility empower users to delegate smaller tasks and streamline workflows efficiently. The key to success is choosing a platform capable of understanding your needs in order to match you with the perfect candidate.

In today's fast-paced world, virtual assistant services can be key to staying organized, efficient, and focused on what truly matters, ultimately leading to enhanced work-life balance and overall growth and success.

Things To Consider When Looking for Virtual Assistant Services

When searching for virtual assistant services, there are several key factors to consider to ensure you find the right fit for your needs. Remember, you’re looking for the full package. José Moya, outreach manager for the software development firm, Capicua, explains, "Virtual assistant services offer a dynamic blend of convenience and efficiency, providing businesses with a flexible workforce. While they can alleviate administrative burdens, weighing the pros and cons is crucial. When choosing a virtual assistant, focus on finding a partner that aligns with your needs, ensuring they possess the right skills, communication style, and cultural fit. It's more than just outsourcing tasks; it's about forging a valuable partnership that enhances productivity and success."

Flexibility and scalability of the virtual assistant services: An individual or company in search of a VA service often identifies with the struggle of keeping up with growing demands and recognizes the potential benefits of employing their services. Sudhir Khatwani, Director of The Money Mongers, says, “Having someone sort out my messy calendar and filter the never-ending email avalanche? Absolute game-changers. It's like suddenly having an extra day in the week.”

While the potential benefits are clear, working with a virtual assistant service is also an investment in time and money, especially initially, to properly train the assistant to complete tasks to your preference. It’s important to consider whether the service can accommodate your needs as your business grows, to reduce the initial time required to get acquainted with a different company and new VAs.

Flexible VA platforms make it simple to expand on assistants. Perhaps you’re in need of a specialist. The right platform should be capable of sourcing and training such a VA. Scalable VA services allow your business to adapt to changing circumstances while maximizing efficiency and controlling costs — to be better prepared to meet the evolving demands of your operations.

Features and capabilities of virtual assistant services: The most important features and capabilities of virtual assistant services revolve around their ability to streamline tasks and communication to enhance productivity. If your company already has workflows and project management software in place, it’s recommended to search for a service that can integrate your existing platforms such as Salesforce, Slack, Trello, or other project management software you might use.

However, the best virtual assistant services provide clients with free access to their own software, which provides a dashboard for assigned tasks, a system to communicate with the assistant, as well as time tracking and billing. For a fully collaborative experience, your account manager may also check in through the dashboard to see how the assistant is performing and whether you may need some help in adjusting the VA’s tasks or time management.

Pricing and plans offered by different service providers: Working with a company that provides transparent, flexible pricing packages is also helpful when choosing the best virtual assistant service. Knowing what you can expect to pay in advance is helpful in your budget allocation. In many cases, companies offer several tiers or packages based on the number of assistants, hours, and number of company users accessing the VA’s services.

Knowing you can scale up (or down) as needed can save you time and money. In addition, some pricing plans allow you to roll unused hours over to the following month, or enable VAs to bill tasks by the minute so you can make the most out of your prepaid hours. Read the “fine print” to fully understand what you may be signing up for and take the time to consider how you’ll be using your VA best.

Most VA services provide significant discounts on annual prepayments. Although the savings are attractive, consider putting the commitment off until you build a relationship with the platform and you’re confident of the services you need. Pay month-to-month initially until you’re certain you’re willing to commit to one year of service.

Security and privacy measures implemented by the service providers: When working with a VA service, you’re trusting a third party (often one you won’t meet in person who is based overseas) with access to sensitive and confidential information. The best virtual assistant services perform background checks and prioritize security for several compelling reasons, providing you with a sense of trust and peace of mind.

First, conducting thorough background checks ensures the individuals hired are trustworthy and have a clean record, mitigating the risk of data breaches or leaks.

Second, virtual assistants with verified backgrounds may be less likely to engage in fraudulent or malicious activities that could harm you or your organization.

Furthermore, many VA services are vocal about hiring top talent, often college-educated and with specialized skills. Background checks help identify and verify relevant qualifications and experience, ensuring that your virtual assistant is well-equipped to handle your specific tasks as promised.

Besides background checks, many VA services offer confidentiality and non-disclosure agreements to their clients to ensure that sensitive information is safeguarded in the most professional manner.

Range of virtual-assistant specializations : Most services offer the expected list of general administrative tasks such as inbox management, data entry, and social media management. However, hiring a virtual assistant service that can source a range of specialists is a strategic move for several reasons. First, it provides access to a diverse skill set beyond administrative tasks and into technical work, design, sales, and more. This versatility ensures that you can delegate an array of responsibilities to a single company saving yourself time and the need for costly in-house hires.

Paying only for the services you need gives you quick access to specialized expertise on-demand. Whether it's web development, content creation, or digital marketing, you can work with seasoned professionals for specific projects with minimal training, while avoiding long-term commitments.

If the idea of expanding your VA’s tasks beyond basic administrative needs may seem unrealistic or overwhelming at first, you may grow confidence over time as your VA delivers results. Choosing a platform that can provide you with specialists such as graphic designers, bookkeepers, or project managers would be useful from the outset in case your needs expand over time.

How We Chose the Best Virtual Assistant Services

At U.S. News 360 Reviews, our writers and editors spoke with numerous business owners and entrepreneurs for first-hand advice on how to choose a virtual assistant service. Many of the experts agree that a VA service offers many benefits but that caution should be used when entrusting an individual with access to sensitive company or personal information. 

To narrow down the many options of services on the market, we selected companies that have been in business for at least several years and have a strong commitment to selecting the top VA applicants, the majority of which have college degrees, a strong fluency in the English language, and have had their skills and identity verified through background checks and other methods.

WHY SHOULD YOU TRUST US?

U.S. News & World Report’s 360 Reviews is a team of contributors and editors with years of experience in evaluating, testing, and rating products. Cynthia Paez Bowman , the author of this piece, is a former entrepreneur specializing in e-commerce and retail, with over ten years of experience reviewing B2B products and services. Cynthia has written for Bankrate, Brex, CNET, GOBankingRates, MSN, and more. As a business owner, she was quick to adopt the latest tech and platforms to help her streamline and automate many aspects of her former businesses so she had more time to spend with her two daughters.

When choosing from the best virtual assistant services it’s important to know what you’re in search of before comparing platforms. For the cheapest virtual assistant services, OKRelax and Magic are good options. For U.S.-based assistants, Zirtual and Wing provide options. Time etc is U.S. News & World Report’s pick for best virtual assistant service overall thanks to the number of features, quality virtual assistants, and pricing plans available.

Virtual assistant services are worth it for many individuals and businesses. They offer cost-effective support, without having to worry about the time and expense of hiring and onboarding an employee. VA services allow you to delegate tasks, streamline operations, and free up your time spent on redundant activities to better allocate your time towards more critical activities. Plus, the best services give you the flexibility to scale as needed, so you can efficiently manage workloads and access a range of expertise.

Depending on the platform you choose to work with, communicating and assigning tasks to a virtual assistant may be done formally or informally. Virtual assistant services often provide an online dashboard, mobile app, or project software to work from. In many cases, you can choose the communication method of your choice, such as email, texting, Slack, or video chat, or assign work through existing channels such as Asana or Trello.

To ensure a smooth working relationship with your virtual assistant, consistent communication and clear goal-setting are key. Clearly articulate your expectations, objectives, and preferred methods of communication in writing and review your expectations during the introductory call. Many services offer an account manager who will also help facilitate this process. When assigning a task, define specific tasks, deadlines, and deliverables and make sure your virtual assistant understands the assignment. Don’t forget to encourage feedback from your VA as well, so you both understand each other’s needs and work styles.

If you encounter technical issues or difficulties with your virtual assistant service, promptly communicate the problem to your service provider or account manager. Most services have support teams in place to assist with troubleshooting and resolving technical troubles, and they can be contacted via a range of channels. Be sure to provide specific details about the issue and the steps leading up to the problem. Clear communication ensures a quicker resolution and minimizes disruptions to your workflow.

U.S. News 360 Reviews takes an unbiased approach to our recommendations. When you use our links to buy products, we may earn a commission but that in no way affects our editorial independence.

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How A Virtual Assistant Can Help You With Research

Barnaby Lashbrooke

Founder and CEO of Time etc , author of The Hard Work Myth

7 minute read

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The role of the admin assistant dates back decades. Entrepreneurs and business owners have always relied on assistants and secretaries to manage their day-to-day work and even some parts of their personal lives—from schedule and correspondence management to hotel and restaurant bookings.

So, it’s not surprising that in the 21st century, the role of the assistant has gone virtual, giving you access to an impossibly large pool of qualified candidates.

But what else can a virtual assistant do other than take meeting notes and keep track of your calendar? While the role is incredibly flexible, one area where virtual assistants can have a significant impact in the lives of business owners’ is research.

Several important tasks require research—from article writing, proposal drafting, and pitching services to clients, to analyzing your competition and creating new products.

Here, you’ll learn more about the role of a virtual assistant, the tasks they can carry out, and how a research VA can help companies and entrepreneurs increase their productivity.

What Is A Virtual Assistant?

You may be asking yourself, "What does a virtual assistant do?"

A virtual assistant, or VA, is an administrative assistant that handles the less urgent, often repetitive, but still necessary tasks that would fill your day.

Virtual assistants are usually self-employed and work as individual contractors either directly with their own clients or by teaming up with agencies, on a remote basis.

While the role can be quite broad, as their range of professional skills are often highly transferable, it’s common for VAs to specialize in certain areas, such as administrative tasks, marketing , content creation , or project management .

See: 7 Ways A Virtual Assistant Can Help You Work Smarter

Who Needs A Virtual Assistant?

You would struggle to find any industry that doesn’t need at least some kind of research. While some may require more specialized knowledge, there are many different ways a virtual assistant can be a valuable asset in this regard.

Marketing research is a fascinating area, and virtual assistants can be of great help to find the right information to boost your business. Virtual assistants can easily research industry trends and create summaries for teams to use in their proposals or projects.

Another way to make great use of a VA is keyword research. This allows businesses to identify the key terms that their audience is searching for, as well as the competition in bidding for them. This knowledge is vital for helping brands improve their SEO, reach a wider audience, and generate more traffic.

Media is a particularly research-heavy industry, as every piece needs to be as accurate as possible.

Virtual assistants can help journalists and researchers with managing interviews and appointments, filter written sources, create summaries of sources, data, and graphics, and they are also good candidates for proofreading and fact-checking work.

With a virtual assistant’s help, a reporter or freelance content creator can get essential facts and figures faster, allowing them more time to focus on the big picture and ensuring their piece’s quality.

VAs can be invaluable for authors. While you may often find them managing a writer’s schedule, inbox, social media accounts, or email newsletters, they can also support research for new projects.

For those just starting out, a virtual assistant can help you search for agents and publishing companies when you’re looking for representation and publication deals.

More established writers will benefit from a research assistant to help them collect facts and figures, locate online or offline sources, find the contact details of potential interviewees, and collate all the information they need for their writing.

It is not uncommon for virtual assistants to have a background in law, so basic legal research and fact-checking could both be handled by a VA.

If you prefer to do your own research for cases, a virtual assistant can help free up your time to do more of the work you want to focus on. Booking appointments, following up with clients, transcription, and inbox management, to name but a few, can all be taken off your plate.

IT and Tech

To be successful in any industry, businesses must understand their markets, and IT and tech companies are no exception. Virtual assistants can help identify trends, conduct competitor analysis, and create and send surveys to collect customer feedback, the results of which can be crucial in helping you create outstanding new products or improve your existing ones.

Not only that, virtual assistants can help search for industry events, either for networking opportunities or to showcase your products. And if you want to keep your team members’ skills and knowledge sharp so they can always deliver a high standard of service, you could leave it to your virtual assistant to source the best courses and training opportunities available.

How A Virtual Assistant Can Help

If you don’t see your industry in the list above, fear not! There are several other ways that virtual assistants can support you with your research needs.

Specific topics

As a business owner, you’re probably well aware by now that when it comes to reaching new customers and growing your brand, content is still king. But coming up with new and interesting content ideas for your blog and social media accounts can be tough, not to mention time-consuming.

A research virtual assistant can help take some of the pressure off by exploring current trends, conducting keyword research, and sourcing examples for curated content. With their insights and input, your marketing team can focus more on the strategies that will help push your business even further.

Facts and figures

Have you ever spent much longer than you expected looking up one particular piece of data? This time adds up, taking away your focus and energy from more impactful tasks.

It’s not just content that a research virtual assistant can come in handy for. Whether it’s for policies, a presentation, or a proposal, your VA can help you find all the information you need. With the right experience, your VA may even be able to create outlines or first drafts for you to build upon, saving you even more time.

Products and services

With so much to consider and often so many options to choose from, purchase decisions for your company aren’t always as quick and straightforward as we’d like.

As the head of your business, I can guarantee that there are much more important uses of your time than comparing internet providers, stationery suppliers, or office furniture. Instead, your virtual assistant can look into all the solutions available and present you with the best options based on your criteria.

Venues and accommodation

Whether you’re scheduling an out-of-office meeting, hosting a conference, or planning a business trip, virtual assistants can help you find the perfect location to suit your needs.

Personal research

What many people don’t realize is that virtual assistants are not strictly limited to work-related tasks. In order to make the most of your time and do more meaningful work to grow your business, you absolutely should consider letting your VA handle some of your personal tasks.

Thinking of booking a vacation but don’t know where you should go? Visiting a new city and want to know the best places to eat? Need to buy a gift for a friend or loved one? Simply provide your virtual assistant with some criteria and guidelines, and they can do the rest.

What’s The Bottom Line?

When it comes to getting the information or answers you need, virtual assistants can be your secret weapon.

By freeing up the time you would normally take to find facts on a particular topic, conduct market research, or even find the perfect gift, you’re able to make a much more valuable investment of your time and energy into reaching your goals.

But don’t waste your valuable time trying to hire virtual assistants through trial-and-error. Our expert team at Time etc will find the best-suited candidate from our vast talent pool to help you and your business succeed. To ensure that you have a great experience as well as great results, we have a rigorous 10-stage application process for VAs looking to join us, with only the top 2% of assistants making it through, on average. Not only that, we offer all our users a lifetime happiness guarantee.

Try a virtual assistant for free today or speak to our team to build a plan that’s tailored to you.

Related reading

• How A Virtual Assistant Can Help With Your E-Commerce Business
• How a Virtual Assistant Can Help With Your Digital Marketing
• How a Virtual Assistant Can Help With Your Social Media

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D oes your research ethos involve spending countless hours on the internet looking for the right information? Is your team juggling priorities such as research duties, client management, and online marketing? Alleviate workplace stress by outsourcing virtual research assistant services to EVA and delegating tasks that eat your daily productivity.

Our virtual research assistants can autonomously manage repetitive research tasks that affect your schedule. They can handle remote functions and specialized research tasks like screening messages and complaints from online customers to send quick responses. Our virtual research assistants piece together the content and marketing material researched for each platform with appropriate customization.

Virtual Research Assistant Services

Express Virtual Assistants is a virtual research assistant service providing company that keeps your workflow gaps under check by understanding your core deficiencies. We are strategic pillars to businesses where calendar management requires assistance.

Virtual Research Assistant for Data Visualization

Whether qualitative or quantitative, we can present data in a format you prefer for easy interpretation. Our virtual research assistant will find the relationship between data, understand its composition and anomalies to determine patterns, and make reliable predictions for the future.

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We conduct competitive intelligence to help you discover reliable information on products, competitors, demand, and more for efficient decision-making. Whether it is executives or managers, our virtual research assistant for market research gathers and analyzes the information to generate custom views specific to each user.

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Our virtual research assistant can compare price quotations from multiple vendors and supply information to make purchase decisions. They only present the rates from vendors who provide the best quote and value.

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Our team at EVA has the required skills and expertise to provide the best quality internet research services to clients around the globe. We employ the latest tools and technologies and deliver top-notch services to clients worldwide.

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We have the management skills and technical expertise to provide the best business research services. Hire our virtual assistants who can easily cater to all your research requirements. We leverage the latest business research tools and software while delivering top-notch services to clients.

Data Research and Analysis

EVA's virtual assistants for data research and analysis are highly specialized and proficient in helping organizations of all sizes. Our VAs streamlines operations and maximize revenue from the insights they gather from your existing data. If you are looking for virtual assistants who can provide cost-effective and high-quality data research and analysis services, you are at the right place.

Virtual Assistants for Information Research on Websites

If you need up-to-date information that you can count upon, hire a virtual research assistant from EVA. Our remote workers conduct comprehensive research on credible sites using the correct search phrases. The information relevant to your requirement will be captured and populated in a custom format.

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Our virtual research assistant will compile data for taxonomic evaluation, classifying it into niche segments for seamless analysis. No manual process will beat the speed and accuracy with which we bring results.

Virtual Research Assistant for Business Statistics

Since people prioritize online reviews more than ever, we search and retrieve eye-opening statistics that enrich your decision-making efficiency. Our virtual research assistant explores every aspect of the web for valuable data on competitors, market demands, trends, and more.

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Getting the right opportunity to build meaningful business relationships is a rare occasion. Our virtual research assistants enhance your strength to find business-worthy leads online through exploratory research. They scan the market using complex analytics data to find your potential audience.

Searching for Guest Blogging Opportunities

You need not spend your business hours searching for guest blogging opportunities. It can be time-consuming, and productivity can suffer when the task is insourced for extended periods. EVAs virtual research assistants can save time and energy by checking the blogging sites for an established guest post system.

We Lay the Groundwork with Our Work Approach

We personalize your chosen plan to delegate virtual research assistant services. If you still ask why you should hire them from us, here's why - transparency and cost-efficiency.

We get your requirement and notify the estimated costs based on the order size.

Demonstrating your existing process to our virtual research assistants will allow seamless interpretation of your workflow template.

We simulate your existing process in a mock environment to test the validity of the outcome. However, we recommend testing the procedure's validity before outsourcing the role.

Before delegating roles and responsibilities, we verify the cultural fit of our virtual assistants in your business environment.

We help you overcome manual methodologies using automated VA tools and intelligent data.

To ensure compliance with the SLA, we run periodic performance audits to compare the projected outcome with the actual one.

You may approve or reject our recommendations to enhance the productivity of your existing workflow.

The end-to-end process documentation ensures maximum visibility of the efforts we make. We provide weekly, bi-weekly, or monthly reports to keep you informed.

Hiring a Virtual Research Assistant from Expert Virtual Assistant is a Good Idea!

When you outsource virtual research assistant services, you can focus on other key areas where your interaction is quintessential. As a reliable virtual research assistant service provider, we reduce your time spent in research activities without being on the fence.

We charge our client for the service alone. We only prescribe service add-ons if it is essential to meet your goals. Therefore, you can be at peace without concerns about stretching your budget.

Managing administrative roles can be a concern even for large enterprises. Our virtual research assistants take care of this as they have exposure to simple and complex tasks. We manage everything from our brick-and-mortar facility with our infrastructure and do not charge you for the administrative system.

Payroll concerns can accompany when hiring full-time online researchers. Get results without adding employees to your payroll and reduce expenditure. Delegate your research duties to our VAs to get the best cost-performance benefits.

We have dedicated teams who audit tasks completed by virtual research assistants. If the execution is dissatisfactory, we ensure its remediation before the delivery.

Timeliness and accountability are among many things we prioritize because we value your time. We convey a realistic turnaround time for each project rather than providing dubious assurances. Once we promise service delivery, the task is completed without stretching the deadline.

Our certified virtual research assistants possess the right qualification and expertise in research roles. Our VAs routinely update their core technology and research aspects skills.

Scaling up or down is more manageable than a traditional process. Technology adaptation and process digitization have enabled us to skip resource-intensive paperwork and scale without stress. Whenever you are ready to upgrade your requirement, contact EVA's dedicated project executive, and they will help you.

At Express Virtual Assistant, we go a step further to protect your valuable data. We execute every project in compliance with the NDA and SLA. Our virtual research assistants are contractually obligated to avoid disclosure of information to unauthorized members during or after the project.

Hiring a Virtual Research Assistant Doesn't Cost Much!

A full-time virtual research assistant costs a lot, even without including taxation, benefits, and more. However, with EVA, it is always different. We can systematically manage your research errands without intervention at much-reduced prices.

Get an Expert Remote Research Assistant Now!

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30 Research Help you can get from Virtual Assistant?

• Virtual Assistant
• April 1, 2021

30 Ways Virtual Assistant can help you in Research!

If you ever heard about anyone complaining about hiring a virtual assistant, that’s because they have “nothing in their hand to outsource! We would always beg to differ on the subject of not hiring a virtual assistant. In conducting research, one main field which we could all use as a helping hand is the hand of a virtual assistant. Consider the figures. Business-to-business analysts, to the tune of 77 per cent, would not even contact a salesperson until they have finished their homework; 55% of people do product research on the social media and 78% of all Internet users do online product analysis.

No matter what company you’re in, everyone needs good research. This is valid even if “surfing” can best be described as your Internet habits. But if you run a small company, you know that research goes far beyond that. The quality of your research will help decide the quality of your marketing activities, your ability to assist customers, and the importance of the content generated by your business.

If you have already been running your own small business for a while now, no one knows how to do this research quite like you do, for sure. You’re the one who built your business, after all. But there are reasons why you should think about this ability again:

Why do you need to reconsider some of your study task outsourcing? As anything else, the ability to study is a talent. And maybe it’s not an ability you possess in abundance. If you consider yourself a good researcher, by designing an onboarding guide, you can easily outsource the work you normally do. The steps usually taken by the virtual assistant to flesh out your research is outlined here. Be sure that almost all of the virtual assistant will follow these steps and won’t let you miss a beat for your small business.

But if you think your analysis skills are lacking, there’s even better news. You should add the experience of your virtual assistant as well. A virtual assistant may bring their own talents to the table, in addition to the study that you usually would have done. They can tap into resources that you never knew existed and tools. You may also focus on certain activities and processes by outsourcing a portion of your research that you don’t have time to deal with otherwise, including:

1. Data Entering. Some studies are, by nature, a bit dry. However, it is not as “arid” as you would think it is. The standard of data entry depends on the skills of the individual handling it, according to popular studies.

2. Does specialized and investigative research. 2. Does analysis in technical and forensic terminology. You don’t always have time to reach out to people and interview them. Or to enter a Google or Google Books search to dig up old insights. They’re still doing advanced studies. Let’s say it’s a law company you run. Will some old virtual assistant be able to step in and provide you with the answers that you are searching for? They can not even comprehend the questions you ask without that particular experience. Hire anyone in your profession with advanced experience.

3. Analysis. This is where the ability and experience of a virtual assistant can truly shine. Looking at a spreadsheet is one thing. But it is a special ability set by itself to make heads or tails out of it – something that you don’t often have time to do all by yourself. A lot of sounds? Well, take the example of any of the most research-intensive industries and you can see it all by yourself.

4. Performs legal research. Legal analysis is not like other research types. It needs its own set of skills and experiences, not only to understand how to search for data, but also to understand what the appropriate responses would look like. With the aid of a variety of media and gadgets, the virtual assistant incorporates some of the best practices for doing legal analysis.

To identify cases and laws, they use the necessary tools. It’s not as simple as entering it into a Google search to dig up old statutes and cases. Instead of finding quotations from unreliable sources on the Internet, make your Virtual Assistant look at tools such as American Law Papers, legal encyclopedias such as American Jurisprudence, and sources directly from primary scholarly sources.

Through the right states/jurisdictions, they run the study. Here’s where things can get messy with some legal studies. You may have an experienced researcher working for you if you outsource legal research abroad, but what happens when they look at Texas law and you need to know the laws in Vermont? What if you’re looking for municipal ordinances as they quote federal statutes? Here, only a virtual assistant may be of assistance.

In addition, they create a list of suitable legal sources and helpful tips. The virtual assistant provides research assistance to the paralegal. They take that assistance from where they have previously conducted this sort of research. Better still, they create a list of suitable legal sources that you know and enjoy. They integrate these into an onboarding document they have obtained from you.

9. Handles Medical Research A far-reaching term is the term “medical research.” To find the answers to difficult questions, you may consult the measures for performing clinical research or consult medical dictionaries. A Virtual Assistant, however, goes one step further. Your VA knows what it means to comply with HIPAA.

HIPAA is one of the medical industry’s most important laws, and as suggested under these regulations, the virtual assistant knows the limits of their testing. As you never know where the practice is going, they compile the current data for you unless you have a working understanding of all the data at your disposal.

They find physicians as well as service providers. It can be a big hassle to locate a new physician if you travel or change insurance providers. Through using your insurance company’s website, or social media sites for feedback of prospective physicians, your VA will research for the best choice for a new doctor.

You can also have your VA call to see if new patients are being approved by the clinic to make an appointment for you. In order to locate service providers for all the unforeseen headaches in life, VA study is also super helpful. Using a VA, fixing your faulty water heater, getting your car repaired, or getting your carpets washed can all be made easier.

10. Does market analysis If most companies have anything in common, it’s that they need to know their markets. In reality, no matter what you’re trying to sell, it helps you know how to conduct research into your market.

The virtual assistants run tests with A/B. A/B tests give you insights that only the market can provide, such as testing two versions of headlines on a landing page. To learn about their favorite A/B testing apps, visit a virtual assistant. Whether these are two different versions of a print ad or two different versions of an email subject line, tell them what variables you’d like to test.

They also conduct surveys on top of this. Tools like Survey Monkey, if you know how to use them, are great. Hiring a VA with specific survey expertise will help you perform surveys and obtain feedback from your clients that you would not otherwise have.

They run Google Analytics efficiently and intelligently. Google Analytics is a powerful tool for web analytics that provides you with insights into who is visiting your site and why. In addition to doing the administrative work of setting up this service, you can use a VA to analyze the details to drive key business insights.

They do research for rivalry. Looking at where the market is is one of the most important ways to discover where the company stands. Have your VAs run competitive reports; collect all relevant information they can, to give you an image of your current market.

11. Stats from sources. Let’s say you have a VA to help with content, but in the “sourcing” department, they are a bit short. Next, what should you do? Have an experienced VA manage the sourcing of different statistics so that readers are never left wondering where you got your facts from.

12. Study on capital. Does your office need a new coffee maker? Which one is one of the best? Do you need to find new tools for handling your email? Outsource a VA to this study and have them post the prices and features of the top options available.

13. Compilation of a paper. Let’s say that your VA helped you set up Google Analytics, and for a while now you have been collecting data. And what is next? Continue to get the VA involved! Have them prepare a report for you, as part of which they write down their findings and review.

14. Doing research on travel. Get the best travel deals and make your virtual research assistant do travel research, come up with ideas, thorough itineraries, learn about places of interest, cities, etc.

15. Does on-flight analysis. A virtual assistant will screen flights and present choices to you according to your requirements. The VA can save an enormous amount of time over the course of a year by supplying them with flights, seats and other preferences.

16. Hotel analysis. Similar to air travel, they will present a shortlist to you by supplying the virtual assistant with hotel preferences, including any special rates you receive. They also investigate into transportation choices. It involves car rental, rideshare and often even public transport.

17. LinkedIn research on leads. A list of ideal customers must be maintained by B2B companies (and some B2C companies). A virtual assistant will study LinkedIn and build a list of prospective customers, following your advice. There is a lot of legwork in business growth, whether it is following leads on LinkedIn or seeking email addresses. 18. Investigate and send gifts. When you don’t have a gift card, your assistant can look for something special and make it happen.

19. Conducts research at the First Level. For decisions that need to be made, such as which SaaS product to choose, a virtual assistant can conduct first-level research.

20. Does Research Influencer. It is a difficult assignment to have the right influencer for your brand. You can now stay up to date with the trending influencers in your field with so many people on the block and find the most suitable ones for yourself. Your virtual research assistant is going to scan thousands and save the problem for you.

21. Research on Product and Market. A virtual research assistant is a right choice if you have marketing strategies and plans to map out and require dedicated hours to extract relevant information from the web to make informed decisions. Your assistant for virtual research can mine data

The virtual assistant’s business market research services assist in fact-finding. Provide your criteria to them and they will research your subject. They can collect information tailored to your needs using a pre-agreed mix of desk research, online surveys or interviews, providing you with valuable information crucial to your business strategy.

22. Database Studies. Every company – big or small – is involved in the study of databases. Research on databases provides a strong basis for your direct marketing campaign. In customer segmentation, operating processes and customer service, the database can help. The virtual assistant provides a database in a format that can be directly read, printed or sent by email. Your virtual research assistant can also mine web data and organize it into a database and also update it for you on a regular basis.

23. Research of Trends. In order to keep you updated without much hassle, your virtual research assistant can stay on the lookout for any new developments and trending news in your field. Unless you are aware of the latest innovations and trends relating to your venture, how will you update your services? Look, each kind of venture has the potential to perform better and better with time. But for that, you need to IDEATE and create new concepts.

What is trending, what is new development in your fields and what are the new features introduced in the product or services… All such information will assist you to upgrade your offers so that there is no lack of serving the best customers. Your virtual assistant will assist you by studying such data and you do not have to take care of it time explicitly to review ongoing trends.

24. Study the Web. Get quotes and ratings of something you would like to shop online. For you to compare and make the right purchase choice, your virtual assistant will carry out choices. Their internet market analysis service involves everything from finding data to checking business contacts or potential customers through company information sites. They can perform customer satisfaction surveys, study the competition, find content for blogs and social media, or explore markets and trends, depending on your requirements.

25. Your Business And Digital Marketing strategy study. Digital Assistant can assist you in developing a digital marketing strategy, performing research to assess where your future customers meet online, delivering online marketing analytics, and identifying the social networks you can join in your industry. They’re investigating your business.

The Virtual Assistant will assist you in studying your rivals and suppliers, investigating potential clients and business prospects, preparing reports on the target sector and current market, identifying new products and services, reviewing the particular subject, collecting market data and finding statistics, updating you on industry changes. It also allows you to find company connections and get in touch with the right individuals. The Virtual Assistant will assist you with your sales. They will locate business contacts and find individuals, make calls to your executives, explore new potential markets and opportunities, make telemarketing calls, plan calls for your leads and advertising content, contracts and individual plans, details on the input order to your database, planning and submitting invoices, and finally coping with sales management.

26. Digital Assistant for Content. It is difficult to disregard the significance of daily content development when running an online company. Given that, a large chunk of your time can be taken up by research and writing. Therefore, ask your VA to take this burden off your shoulder to do this job, as they can study and write enticing material.

27. Digital Assistants may help arrange events related to leisure. When you are moving to a new place, whether it is for work or fun, Virtual Assistant research is particularly helpful. For instance, your VAs help customers to plan a trip, for example to Nashville, that includes discovering everything from the best dining and grocery shopping spots to interesting tourist attractions and music venues.

Your clients will be the part of a fantastic family trip to places like Disney park, and within an hour of checking into the hotel, their Shipt delivery (complete with toddler-approved healthy snacks) arrived, nipping any hungry concerns in the bud and fast-tracking the visit with Mickey. Moreover, as a part of the Don’t Panic Management that the virtual assistant conducts is the travel research for clients attending some venues like a wedding in Paris.

Many a time, the customers often decide to travel via trains to small towns in supposing the French countryside from say Paris. The Virtual Assistant checks and researches for the best choices; introduces them to the customer and books tickets for them. The Virtual Assistant researches and assists you in finding a quality hotel at the best price for your clients. Your VA will be searching the websites of hotels but also places like Expedia or Travelocity. If you book at the last minute, you might be able to get a better price on these pages with their help.

28. You may also delegate repetitive activities to your VA, such as research on rivals or clients. Often the VAs helps a client with new business research by identifying products that bring in a certain annual sales each year in a targeted area. For a public relations client, another VA performs regular scans.

The Virtual Assistant searches for consumer and competitor mentions so that the customer recognizes what kind of traffic they will receive. Sending gifts to customers is just another job for you that your VA should address. The holidays are a great time for the VA to outsource your gift shopping. A VA can help your clients to test suggestions about what to give their customers.

29. As part of your business strategy, a VA may also assist with activities you may not have otherwise considered. For example, to research for new customers on Google and social media sites to get a sense of their personality and taste, a photographer may use a VA. And this is only one of the many tasks that a VA can do for someone in the photography industry. 30. A Virtual Assistant will help clear up any grey areas and make you seize every opportunity when it emerges, whether you are still coming to grips with the proper functioning of search engines and social media sites or planning for the launch of your new product.

With thousands of new websites launched across the globe every day, the extensive analysis also means keeping up to date with such continuous innovations so that your own organization can keep up with its rivals fairly.

Furthermore, using some research methods, some of which have already been listed here, the VA conducts its research work perfectly: 1.  SurveyMonkey-Conduct surveys that drive your clients’ key insights. 2.  Google Books-Search to find observations and facts in a large library of scholarly sources and nonfiction books. 3.  EndNote-An organizational method to format bibliographies and describe the complete text from which your sources derive. 4. Zotero-Build a “personal research assistant” to search for material that you have already explored. 5. DeepDyve: Gain access for a flat monthly fee to thousands of high-quality journals.

Siddhartha Basu

View all posts by Siddhartha Basu | Website

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Table of Contents

What does a virtual research assistant do, how much does it cost to hire a virtual research assistant , expert tips on hiring a virtual research assistant, hire a reliable virtual research assistant , faster, what is a virtual research assistant .

A Virtual Research Assistant provides research services for businesses, executives, or other individuals from a remote location . Their responsibilities vary depending on the industry the hiring company is in but generally include conducting market research, presenting research information, and analyzing statistical data and business opportunities.

The biggest benefit of hiring a Virtual Research Assistant is that business owners and executives can focus on business-critical, revenue-generating tasks instead of conducting the research themselves or micromanaging the process. This task can easily be outsourced to a Virtual Assistant who has the required skills and experience. 

Another advantage of hiring a VA is that you have access to a global talent pool of remote contractors, which allows you to find an experienced professional from anywhere in the world, at an affordable price. For example—you can find top-performing Virtual Assistants on popular hiring platforms such as Fiverr and Upwork .

Regardless of the specifics, research is often a one-off task that can be performed within a specified timeframe. You wouldn’t hire a full-time employee to do research alone, but taking on research yourself on top of an already full plate isn’t the ideal option either. 

Virtual Research Assistants are an ideal choice for the job because they’re typically paid by the hour or upon competition of the project, which is by far the most cost-effective option for the vast majority of businesses.

The specific tasks of Virtual Research Assistants  vary depending on the company that hires them, but some of the services they can provide typically include: 

• Data research —A Virtual Research Assistant is skilled in drawing insights from data and abstract statistics to provide actionable advice that will help streamline operations and maximize work efficiency for a business
• Business opportunity research —A Virtual Assistant can help find business opportunities for your company by communicating with prospects, thought leaders, subject matter experts, and other businesses. They do this by leveraging both networking and digital analytics tools
• Market research —A Virtual Research Assistant helps you discover information on products, competitors, and market demand, to ensure you make better, more informed business decisions. A VA will gather and analyze research data to help you build up your brand

The salary of a Virtual Assistant depends on a multitude of factors, such as their experience, knowledge, level of education, qualifications, specialization, the current market rate, and their geographical location. 

According to ZipRecruiter , the average annual salary of a Virtual Research Assistant in the U.S. is $42,811, which amounts to about $21 per hour. The lowest salary is $18,000, and only about 3% of Virtual Research Assistants earn $67,500 per year.

The most important thing to understand when it comes to the cost of hiring a Virtual Assistant is that you only pay for the work done. In other words, you’re only paying their hourly rate and don’t have to worry about expensive benefits regular full-time employees are entitled to by law, such as:

• Health insurance
• Monthly and yearly employee bonuses
• Free in-house employee meals

By outsourcing time-consuming tasks to a Virtual Assistant , companies improve work performance, save time on online communication with clients, and retain customers much more efficiently. 

Though a business owner can perform research independently, this will only add to their endless list of duties.This is where a VA comes in handy. A Virtual Research Assistant can devote their full attention to the smallest details of their research, getting the job done promptly and flawlessly while giving you room to focus on more important, revenue-generating activities.

Hiring a Virtual Assistant has many benefits , and their services can often eliminated the need for hiring a full-time employee. Still, you first need to consider a few factors before extending an offer to a Virtual Assistant.

Here are some tips and tricks we can offer for hiring a Virtual Research Assistant: 

• Be specific and in-depth in your ad —It’s crucial to specify the necessary experience, level of education, job credentials, industry-specific knowledge, and technical skills required to perform the job well. A vague job ad will lead to hundreds of applications from candidates who aren’t suited for the job. An in-depth job description, on the other hand, will drastically increase your odds of attracting a qualified professional with the right knowledge and experience
• Don’t make a decision without first interviewing as many applicants as possible — It is important to test, evaluate, and interview dozens of candidates before concluding who is the best person for the job. It could be tempting to hire the first one you come across, but it’s better to wait until you have a reliable base for comparison. You should make your decision only once you have pinpointed a candidate who has all the qualities you were looking for in a Virtual Research Assistant
• Don’t base your decision on low rates —It’s unwise to make your choice based solely on a Virtual Assistant’s low pay rate. They could be inexperienced and lack the vital skills necessary to perform the job well. You may even have to constantly micromanage them, which defeats the purpose of outsourcing the word to a VA in the first place—saving time. That’s why it’s better to pay a slightly steeper price if it means you’ll get a top-notch professional in the field
• Use an optimized hiring funnel instead of going through applications manually —While it’s important to interview as many applicants as possible, doing it manually is too inefficient and time-consuming. To avoid spending invaluable resources while your business slows down to a crawl, you should use Workello to automate every stage of your hiring funnel and find a perfect Virtual Research Assistant faster

You can think of Workello as the perfect virtual hiring assistant. Our fully automated hiring funnel is the product of countless hours, over $100,000, and dozens of iterations. With Workello, you can automate testing, scheduling, and email correspondence with candidates so you can focus on scaling your business and maximizing revenue.

Here’s how Workello makes hiring a Virtual Research Assistant a breeze:

• Sign up for a free Workello account and launch your automated, pre-configured hiring funnel in less than 3 minutes
• Post your job ads across LinkedIn, Monster, Facebook, Indeed, and all your other hiring channels and link to your Workello job ad
• See all your candidates in a single, unified Workello dashboard, regardless of which hiring channel they applied from
• Reject, test, interview, and send offers to Virtual Research Assistants with a single click
• Filter out unqualified candidates with Workello’s built-in testing feature
• Trigger automated emails and move candidates through your hiring funnel simply by changing their status from a drop-down menu
• Minimize transactional questions by enabling candidates to see a live status page that tells them exactly which stage of your hiring funnel they are in

Don’t waste hundreds of hours looking for a perfect Virtual Research Assistant that’s supposed to save you valuable time. Set up a fully automated hiring funnel with Workello, cut your hiring costs by 50%, and start accepting ideal candidates today!

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How To Hire A Virtual Research Assistant To Collect Data, Curate Content And Compile Reports

Research is crucial to the success of any proposal, campaign or project, yet it can be such an overwhelming task for any one person to do by themselves.

For example, consider this situation…

You’re a small business owner who has created software capable of tracking water consumption in buildings. 

You’re in the process of approaching a major hotel chain with a proposal, and you need the necessary research to put together a pitch that lands you the deal. 

In order to guarantee that all goes well with your proposal, you need to conduct research to uncover all the different ways hotels use water. Then, you need to summarize that data to explain where water is being wasted and how much money it costs. 

The problem?

You need to gather all the data, but you don’t have the time to do all the research by yourself and then present it in a simple, easy to understand way.

The data isn’t difficult to get as you may only have to utilize a few online databases and research reports to collect that information. The problem lies in having the time to do the research, craft the proposal, schedule a meeting, and beyond. 

If you weren’t the one responsible for scouring through documents in order to find the necessary content, you could save so much time. This would allow you to focus on the things that you absolutely have to do. 

This is why you need to hire a virtual research assistant.

In this guide, we’re going to discuss:

• Why every leader should have a virtual research assistant
• Why you should hire InboxDone virtual executive assistants
• What makes InboxDone assistants different
• How to get started with InboxDone
• What others have to say about InboxDone

Hire A Virtual Research Assistant To Make Your Life Easier

Making the decision to hire a virtual assistant to do research allows you to tap into a professional that will help you rescue stress and conserve your time. Of course, the benefits don’t stop there. 

A virtual assistant that offers research services can go above and beyond just compiling data for proposals.

The right virtual research assistant can also help you post content to social media (and reply to comments), manage your emails , and respond to essential communications from prospective clients, schedule calendars , and more.

Why Every Leader Should Have A Virtual Research Assistant

Try as they might, no business owner can manage both their main projects and administrative work by themselves. There are only so many hours in the day.

You don’t want just any virtual assistant to do research for you. You need someone who knows how to find reliable sources of information like academic journals, industry publications, and trusted journalists.

Why? Attention to detail matters , and you can’t risk making mistakes when you’re relying on data to drive your business forward. 

More importantly, you need to hire a research assistant capable of understanding the context of what it is you’re researching. Whether you’re crafting a sales pitch, conducting research for your marketing plan, or learning how to optimize social media profiles, general virtual assistants are not going to cut it. 

The right virtual assistant will be able to offer more than just research services to your small business. With the support of a virtual assistant, you can delegate tasks like:

Preparing for meetings/presentations (sending out meeting links, preparing your calendar with meeting information so you are ready, etc.)

Completing data entry , updating CRM software, setting up tasks

Managing your inbox and replying to emails, handling HelpDesk tickets

Automating social media posts and replying to your followers

Sending invoices and chasing up late payments

Working seamlessly with the rest of your team to develop new processes and streamline workflows

But where are you supposed to find a virtual research assistant that can manage all these tasks and provide you with the level of quality and care your business deserves? 

If you’re in need of a high-quality virtual research assistant that offers research services and more, you can find everything you need right here at InboxDone. 

Why Hire InboxDone Virtual Executive Assistants?

When you enlist the help of VAs from agencies overseas, you never know what you’re going to get.

The varying quality and skill level of these professionals can make for a negative experience that leaves you managing your research on your own. 

InboxDone from day one focused on hiring on a certain type of person to our team, with the following criteria:

Our assistants are specially hired for their careful attention to detail. They excel at written communication so they can communicate on your behalf. More importantly, they’re focused on fully integrating with your company and treating your goals as their own to help you grow and improve your processes over time.

English is their first language, and we don’t hire low-cost overseas labor. This is crucial regardless of whether they’re communicating with you, those in your inbox, or scouring resources for accurate research to apply to your business plans. So know that when accuracy is important to your research, we are the best choice.

All of our InboxDone virtual research assistants are trained to adapt to a wide variety of business needs. From inbox management to scheduling to social media communications , they’re here to help you succeed. They’re also capable of learning any software or skills you rely on, and can even help you set up systems that save you time and money!

Cary co-founded Infostack, an online business that curates high quality tools and resources. InboxDone helps the founders of Infostack with email outreach.

What Makes InboxDone Assistants Different

There are a number of factors that distinguish InboxDone virtual research assistants from the competition.

1. We Assign Two Assistants To Every Client

Rather than assigning you just one virtual research assistant, we always provide two people from our team for every one client.

Why? The number one reason is redundancy .

Things come up and assistants may find themselves temporarily away from their computers. When this happens, you can rely on your other assistant to cover your needs.

Additionally, if one of your assistants retires or moves on to a new career, your other assistant can step in to train the replacement from our team, so we don't have to go back to you to train them.

2. We "Clone You" With Our Handover Process

So many virtual assistant agencies expect you to handle all the training.

At InboxDone, our assistants come already trained and we have a dedicated handover process we complete with every client. We come prepared and ready to help you, rather than expecting you to figure out how to work with an assistant.

Our handover process ensures your virtual assistants are gradually exposed to your systems and processes. This way, they get a better feel for your voice, your tasks, and your systems. 

Over time, they can begin to take over some of your business tasks so you have more time to dedicate to larger projects and activities. We’ll schedule a meeting with you after you’ve become more familiar with your team to see how you feel, what questions you may have, and how we can proceed.

3. Our 10-Step Hiring Process Means 99% Of Applicants Are Rejected

We use an extensive hiring process to guarantee our team assigned to help you are top 1% talent. 

Our 10-step hiring process consists of:

Written application:

We don’t bother with resumes or CVs. Instead, our written application consists of questions regarding skillsets and a situational prompt to better gauge talent and future success for our clients.

Filtering process for applications:

Our Matching Manager reviews applications to sort through the most impressive responses and move those through to the next steps below. 

Video response:

Applicants upload a two-minute video responding to one of two video prompts so we can determine professionalism, friendliness, and problem-solving abilities.

Bio and background check:

Applicants write a short bio about themselves, and we conduct a background check.

Interview with the Hiring Manager:

Applicants who have passed through the steps above will meet with the Hiring Manager. Our Hiring Manager will ask logistical and hypothetical questions and look for the crucial traits that we need in all of our Inbox Managers.

Reference check:

We double-check references to ensure that the candidate has received glowing reviews from other individuals they’ve worked with in the past.

Entire application review:

Our Matching Manager reviews all the previous interview material to determine whether or not to move forward with the candidate.

Security and privacy training:

LastPass is one of the most essential tools in our arsenal. It allows us to protect our clients’ sensitive data. All successful applicants are trained in its use.

Training email assignment:

We employ five training emails to test for writing abilities, empathy, professionalism, and problem-solving. Those who pass these training assignments move onto the final stage.

Online training course:

The online training course is an intensive 10-12 hour course that guides applicants through our systems and guarantees that they can successfully do the work our clients enlist our help to do. After an interview and review with the Training Manager and Matching Manager, we either move on to more qualified candidates or match them with a client in one to two weeks.

How To Get Started

Book your discovery call so we can learn more about your business needs.

We match you with two virtual research assistants to tackle your research needs and other business activities.

They take over your research needs and help you run your business with ease!

See What Others Have To Say About InboxDone

Here are testimonials from InboxDone clients:

Lynda Artesani, Founder: Artesani Accounting

Lynda Artesani was intimately familiar with the struggle of trying to find the right assistant. Fortunately, with our support, she was able to take control of her time and get back to the things that mattered most in her business.

“I’ve actually started to work on those projects that I just never had time for that are pretty important but I’ve always pushed aside.

I’ve been working on courses. I’m making courses to teach accountants how to work in the legal industry and I just never had the time to do it.”

You can learn more about Lynda's journey here.

Cary Richards, Founder: InfoStack.io

Cary’s business consists of a lot of cold outreach and research, but he was having trouble dealing with all of these elements on his own. It was only when he enlisted the help of InboxDone that he was able to free up time to focus on scaling his business. As he summarizes:

“Do you want to stay where you’re at or do you want to scale your business? Do you want to work on your business or in your business? In order to do that you need to hire people to get stuff done for you, to help you actually run the business.”

You can learn more about Cary's journey here.

InboxDone Virtual Research Assistant FAQs

Q1. How much does it cost? How many hours do I get? Can I cancel anytime?

We offer various monthly subscription plans to support your business. Our Personal Plan costs $1,395/month and covers 35 hours per month while our top Maximum Plan costs $4,995/month for 160 hours per month. We start all of our clients on the Standard Plan of $1,995/month for 50 hours per month, and you can cancel anytime!

Q2. How do you protect the privacy of my data?

Our InboxDone virtual assistants use LastPass or your password manager of choice to protect your privacy and keep your passwords secure and hidden. All assistants also use Nord VPN to encrypt their access to your computer systems. We also can use tools like DocSend to make sure email attachments are only accessible by certain key people.

Q3. Where do you hire your assistants from?

The majority of our assistants come from the United States, but we also hire Australian assistants and some from Western Europe to cover multiple timezones. However, we always make sure that our virtual research assistants are English native speakers and have superior communication skills. We pay our team members well, we do not hire $5-$10 an hour overseas contractors.

Book Your Discovery Call Today!

Are you ready to get the support you need to conduct research and streamline your business operations? Book your discovery call today so we can discover how our versatile virtual research assistants can help you!

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Click the button to open up a short new client application form, then choose a day and time for your call with one of our team.

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How virtual work is accelerating innovation

Despite the upheaval caused by the COVID-19 pandemic—and partly because of it—innovation and digitization have been happening at a record-breaking pace. A McKinsey survey of top executives around the world found that companies accelerated their digitization  of customer, supply chain, and internal operations by an average of three years.

Indeed, over the past two years, countries around the world have set records for new business formation, new patents issued, venture capital invested, and more. The US Census Bureau’s seasonally adjusted business formation statistics data show that through 2021, a record 5.38 million applications had been filed to form new businesses—an increase of more than 50 percent over prepandemic 2019. 1 “Business Formation Statistics, April 2022,” US Census Bureau, May 11, 2022. The brisk pace meant there were roughly 409,000 more US filings in 2021 than at the same point in prepandemic 2019. The World Intellectual Property Indicators also showed that aggregate global filing activity across 150 authorities grew in 2020, even amid the global health crisis. 2 World Intellectual Property Indicators 2021 , WIPO, 2021. Venture capital flows have also boomed: in 2021, global venture capital more than doubled from 2020, rising 111 percent. 3 Jordan Major, “Global VC funding hit a record $621 billion in 2021, a 111% increase YoY,” Finbold.com (Finance in Bold), January 13, 2022.

About the authors

This article is a collaborative effort by Federico Berruti , Gisele Ho, Phil Kirschner , Alex Morris, Sophie Norman, and Erik Roth , representing views from McKinsey’s Operations, Digital, Growth & Innovation, and Real Estate practices.

What’s striking about these dramatic advances is that they largely entailed people collaborating remotely, leveraging technology in different ways, and being bolder with innovation, automation, and digitization than ever before. For decades, physical proximity has been considered essential to successful innovation. In an influential 1977 book, management professor Thomas Allen described a strong negative correlation between physical distance and frequency of communication, finding that people are four times as likely to regularly talk with someone six feet away from them as with someone 60 feet away, and people almost never communicate with colleagues on separate floors or in separate buildings. 4 Thomas J. Allen, Managing the Flow of Technology , Cambridge, MA: MIT Press, 1977.

This proximity mantra guided everything from office layouts to urban planning. Cities such as Boston (with many counterparts around the world) have tried to fuel innovation by establishing districts where academia, research organizations, start-ups, and investors work side by side in purpose-designed “innovation ecosystems.” 5 Carmelina Bevilacqua et al., Place-based innovation ecosystems: Boston-Cambridge innovation districts (USA) , Joint Research Centre, 2019. Locating problem solvers together to encourage creative collisions of ideas, experimentation, and informal collaboration is also core to one of McKinsey’s original eight essentials of innovation .

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While the pandemic-related measures have thwarted the engineered serendipity designed into physical work spaces, making watercooler conversations and impromptu problem-solving interactions difficult to replicate virtually, it has led to a broad embrace of videoconferencing and virtual collaboration tools. Organizational network and collaboration analytics have also enabled innovative companies to help employees build and sustain the ties necessary to generate new ideas. As a result, organizations have, in the words of author Steven Johnson, “widened the pool of minds that could come up with and share good ideas” 6 Steven Johnson, Where Good Ideas Come From: The Natural History of Innovation , New York, NY: Riverhead Books, 2010. —a vital ingredient for innovation. By connecting people into broader virtual networks, the pandemic has increased the collective speed and creativity of innovation efforts.

It’s likely that flexible work and workplaces are here to stay, especially for organizations seeking to maintain or accelerate this elevated pace of innovation. More than half of corporate and government employees say they would like to work from home  at least three days per week, and the number is even higher for innovation talent, such as programmers. 7 “For programmers, remote working is becoming the norm,” Economist , August 11, 2021. Location flexibility has become a de facto expectation for the latter group. Rather than seeing this as an obstacle, organizations seeking to innovate are doubling down on the benefits that new approaches to innovation present.

Diversity and inclusion

Innovators recognize that increased diversity and greater inclusion, both within teams and at the leadership level, produce more and better innovation results. A recent McKinsey study  found that more ethnically and racially diverse companies outperform their less-diverse peers by 36 percent when it comes to financial targets. As a result, innovators  are tapping virtual work to attract more specialized and diverse talent and are building more inclusive workforces. One recently launched start-up that rapidly achieved unicorn status shifted to a virtual-first model, recognizing that the specific innovation talent its business required wasn’t available in any single major city.

Productivity

Innovators have also recognized that virtual teams, especially when managed effectively, can avoid unnecessary distractions, experience more effective and uninterrupted workflow, and achieve productivity gains. In a 2021 study, 83 percent of employees working remotely agreed that their homes enabled them to work productively—a higher proportion than the average office (64 percent) and even outstanding workplaces (78 percent). 8 “Workplace 2021: Appraising future-readiness,” Leesman, 2021. One innovative technology company recently started “time zone stacking,” the practice of strategically structuring virtual teams to positively leverage time differences and further accelerate innovation efforts.

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Customer-centricity.

Perhaps paradoxically, an adjustment made because of the COVID-19 pandemic has enabled many organizations to get physically closer to their customers, as hiring is no longer tethered to geographic location. One global payment platform, for example, launched a remote engineering hub during the pandemic, hiring engineers from a range of locations and cultures. One year into the initiative, the company reports feeling “closer to customers—because we literally are.” Similarly, a government agency now describes being more citizen-centric thanks to hiring employees who live and work across the country, not just in the capital city.

Proximity to the customer, instead of to a physical office, can help organizations’ innovation talent avoid the corporate echo chamber and identify and test new ideas faster. Getting closer to target communities is also easier than ever thanks to the proliferation of coworking sites and other “third places” to work and connect.

Proximity to the customer, instead of to a physical office, can help organizations’ innovation talent avoid the corporate echo chamber and identify and test new ideas faster.

The pandemic has made clear that lack of physical proximity need not hold back innovation—in fact, it can fuel it—but this is not a new phenomenon. Although it may come as a surprise to some, boldly innovating through remote collaboration has been a fixture in the scientific community for decades. In the 1980s, researchers adopted a way of working called the “collaboratory,” a virtual space where scientists interact with colleagues, share data and instruments, and collaborate without regard to physical location. Breakthroughs achieved through virtual collaboration include the Human Genome Project and the ATLAS project at CERN, which involved 1,800 particle physicists across 34 countries.

More recently, innovators outside the science sphere have embraced the approach. Cryptocurrencies and metaverse platforms were largely developed through decentralized collaboration involving people around the globe. Pandemic-related changes simply expanded on the model rapidly, notably in the record-breaking development of the COVID-19 vaccines and a slew of new company and product launches over the past 24 months.

If the age of assuming that innovation requires physical proximity is behind us, with innovative companies’ full embrace of virtual teams and the role of technology, what comes next? One executive who leads a 50-person innovation group as part of a 15,000-employee organization said, “The pandemic made us realize that we never needed a swanky and costly innovation studio to do our work. What we want is community.” His plans are to make virtual work permanent, with monthly or quarterly in-person gatherings to strengthen trust, friendship, and connection.

How many more innovators will adopt this approach? Will bringing together the best of remote practices and the best of in-person experiences accelerate innovation even further? Let’s start experimenting to find out.

Federico Berruti and Alex Morris are both partners in McKinsey’s Toronto office, where Gisele Ho is a senior manager; Phil Kirschner is a senior expert in the New York office, where Sophie Norman is a senior manager; and Erik Roth is a senior partner in the Stamford, Connecticut, office.

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Critic’s Notebook

How a Virtual Assistant Taught Me to Appreciate Busywork

A new category of apps promises to relieve parents of drudgery, with an assist from A.I. But a family’s grunt work is more human, and valuable, than it seems.

Credit... Illustration by Cari Vander Yacht

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By Amanda Hess

• Published April 24, 2024 Updated April 25, 2024

I recently downloaded a virtual assistant that promised to ease the burdens of modern parenthood. The app is called Yohana , and it offered to handle a pile of tasks on my behalf. It suggested enlisting a professional to wash my windows, scheduling a lesson with a “private sports coach” or planning a “stylish and sustainable” Earth Day party featuring décor, recipes, activities and party favors, none of which interested me. Finally it volunteered to produce a “chef-curated menu” for Passover.

Well, sure. I was already planning on attending a friend’s Seder, and at least this task did not involve Yohana siccing an expert on me or making me host an elaborate event. So, I agreed to the Passover idea. Yohana assigned the “to-do” to a faceless assistant identified only by a first name. The next day, she sent along a confusing list of menu options that included a recipe for ham mini quiches — a provocative choice.

Yohana is one of a growing crew of virtual-assistant apps that combine artificial intelligence and human labor to help parents manage their family lives. For $129 a month, Yohana promises to “offload joy-stealing tasks, improve your family’s well-being, and find more breathing room in your schedule.” Ohai ($26.99 a month), a text-based “A.I. household assistant,” wants to “lighten the mental load of Chief Household Officers,” and Milo ($40/month, with a wait list), an “A.I. co-pilot,” hopes to calm “every form of family chaos.”

These apps are styled like cutesy helpmeets, and their names — Yohana, Ohai, Milo — would be at home on a Brooklyn day care roster. Though pitched to “busy parents,” they implicitly target affluent working mothers who are struggling to manage household tasks on top of work and child care, and who might even be convinced to spend some (though not too much) extra cash to make them go away. But when I gave Yohana a spin, I found that I did not want to do the things she can manage, and that she cannot manage the things I want to do. She made me start to believe that the busywork I might delegate to a machine is actually more human, and valuable, than I realized.

Mothers have long been served fantasies about how robots will relieve the drudgery of housework. In the first episode of the animated sitcom “The Jetsons,” from 1962, Jane Jetson tires of pressing all the buttons that automatically cook and clean for her, so she buys Rosie the robot maid to run her smart house instead. In 1965, General Electric urged housewives to “Let a Mobile Maid Dishwasher give you priceless time for the wife-and-mother jobs that really count.”

And yet automation has failed to eliminate the burdens of those “wife-and-mother jobs.” In a culture that promotes ruthless competition and intensive mothering, a mother’s tasks (the ones that “really count”) are capable of expanding endlessly.

The feminist campaign to demand “wages for housework,” which also captured the maternal imagination in the 1960s and ’70s, represented the flip side of the automation fantasy. As Barbara Ehrenreich documented in her 2000 essay “Maid to Order,” that campaign dissolved as professional women instead opted to pay other women to clean their houses for them, often under lousy conditions. Now a modern wealthy mother can have it all: She can use her phone to command a robot-esque “assistant” to hire a human cleaner on her behalf, without having to actually look anyone in the face.

In their brand copy, these apps speak of lifting loads — “mental loads,” “invisible loads.” They suggest that the central challenge of parenthood is bureaucratic. Families should be “about love, not logistics,” Milo says.

But in a bid to banish bureaucracy, these services add layer upon layer. They suggest we hire more helpers, schedule more activities, plan more events. (An Earth Day party with recyclable décor? No. Private sports coaching? Absolutely not!) When I signed up for Ohai, it texted me every morning, asking if it could add a workout to my schedule.

I don’t need help scheduling more things to do; I need to do less. Often these services suggest that users throw money at that problem (which is not very helpful if one of your problems is that you do not have enough money). The apps transform parents from workers into consumers, translating our to-do lists into shopping lists. Somebody is still performing our “joy-stealing” tasks, and it may be a call center worker or one of the many other invisible laborers who make artificial intelligence systems seem to run automatically.

The boundary between the human and the artificial is slippery; Yohana emphasizes that it employs “actual humans (not A.I. chatbots) that can do the grunt work,” though according to Forbes, those humans are using generative A.I . to assist them with our tasks. When these services style themselves as “worker bees,” “secret helpers” or “fairy godmothers,” they lean on the iconography of fantasy to obscure the grimmer reality of farming out your “grunt work” to an anonymized labor force.

The work that these services hope to eradicate (or at least obscure) is feminized. It’s “women’s work,” and indeed, most of my Yohana helpers had feminine first names. One of the most helpful things a virtual assistant can do is assign family burdens more equitably among its members, a duty commonly demeaned as “nagging.”

Last year, Meghan Verena Joyce, the chief executive of another task delegation service, Duckbill, argued that “with its capabilities for efficiency and customization,” artificial intelligence “could play a crucial role in easing the societal and economic burdens that disproportionately affect women.”

In an illustration on Yohana’s website, a typical user is portrayed as a bespectacled woman who wears a baby in a sling, anchors a square of wrapping paper under a foot, balances a bowl of dog food on a lifted leg, stirs a pot with one hand and types on a computer with the other. She resembles Rosie from the Jetsons, each mechanical limb firing autonomously in order to labor more efficiently. We are familiar with A.I. helpers, like Apple’s Siri, which are modeled after feminine stereotypes, but here it feels as if the opposite is happening: A mother has been recast as a robotic being, her work dismissed as rote and easily outsourced.

In the few weeks that I spent as a virtual-assistant taskmaster, I realized that much of the busywork claimed by the apps is actually quite personal, often rewarding and occasionally transformative.

For instance, when I asked Yohana where I could shop locally for a child’s birthday party, it spat out links to Amazon toys instead. And when I asked if it could find a worker-owned cooperative cleaning service (there are many in New York City ), it did not; instead it linked me to the profile of an app, Quicklyn, hosted on another app, Thumbtack. An app can suggest a volunteer opportunity that welcomes children, but it can’t do what my neighbor did, which was add me to the WhatsApp group organizing mutual aid for the nearby migrant shelter. It can direct me to a national database of registered caregivers but not to the teenage babysitter who lives three floors above me.

When I alerted my Yohana assistants to some of these issues — the Passover ham, the Amazon links — they dutifully fixed them, though it’s hard to imagine a worse use of my time than reforming the stranger I’d hired to fix my life through my phone. These services may be able to plug users into corporate-mediated experiences, but no amount of machine learning can simulate neighborhood bonds. “Grunt work” can be central to building community, but only if you do it yourself.

Amanda Hess is a critic at large for the Culture section of The Times, covering the intersection of internet and pop culture. More about Amanda Hess

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Virtual Applicant Briefing FEMA Public Assistance Program

Oregon Department of Emergency Management staff are conducting virtual Applicant Briefings to give an overview of the Public Assistance program and process. The briefings are approximately 60 minutes.

Date: 2024-05-01T21:00:00 2024-05-01T22:00:00 May 1, 2024 May 1, 2024

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FEMA Public Assistance is available to state, tribal and eligible local governments, and certain private nonprofit organizations in the designated counties of Benton, Clackamas, Coos, Hood River, Lane, Lincoln, Linn, Multnomah, Sherman, Tillamook, and Wasco Counties and the Confederated Tribes of Siletz Indians.

The Public Assistance Program provides Federal financial assistance at a cost-sharing basis for emergency work and the repair or replacement of public facilities damaged by the Severe Winter Storms, Straight-line Winds, Landslides and Mudslides that occurred in Oregon from January 10 to January 22, 2024. 

Eligible applicants include local governments, tribal governments, special districts, state agencies, and certain *private nonprofits (PNP) that have incurred cost for response activities and/or have sustained facility damage as a direct result of the event of January 10 – 22, 2024. 

*PNPs must own or operate a facility that provides an eligible service and have a 501(c), (d) or (e) tax exception status. Note: Certain PNPs that have damage to their facilities are directed to apply to SBA loan first, there are important deadlines to apply for SBA, SBA Announcement No 20270-01. 

PNP reference see page 43-46, FEMA Public Assistance Program and Policy Guide https://www.fema.gov/sites/default/files/documents/fema_pappg-v4-updated-links_policy_6- 1-2020.pdf  

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Lessons From Delivering Reemployment Services and Eligibility Assessments (RESEA) Evaluation Technical Assistance

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In 2018, amendments to Section 306(c) of the Social Security Act (SSA) permanently authorized the Reemployment Services and Eligibility Assessments (RESEA) program and introduced substantive changes, including formula-based funding to states and a series of requirements intended to increase the use and availability of evidence-based reemployment interventions and strategies. The Department of Labor (DOL) provides funding and technical assistance to states to operate the RESEA program, which aims to help Unemployment Insurance (UI) claimants return to work quickly and improve employment outcomes. It is also intended to strengthen UI program integrity and promote alignment between UI and the broader workforce development system. The RESEA legislation includes provisions that laid the groundwork for using and building evidence as a central component in the program. This brief describes the technical assistance provided by DOL to help states with well-conducted, credible impact studies that inform the design of states’ RESEA programs.

Lessons from delivering evaluation technical assistance (EvalTA) indicate that:

• Federal-level leadership and cross-agency coordination supported delivery of EvalTA. Such support helped the states’ progress as they developed and launched evidence-building evaluations of their RESEA programs.
• EvalTA was adapted to responded to state needs as they planned and implemented evaluations. The three primary areas included helping states with 1) understanding the evaluation related RESEA legislation; 2) planning and conducting high-quality evaluations; and 3) using evaluations for implementing new strategies and interventions or making improvements.
• EvalTA activities ranged from both generalized to customized support and made evaluations accessible to all states. A subset of states ready to conduct evaluations also received more-intensive assistance to implement high-quality, rigorous impact studies, which led to early contributions to the evidence base.
• Engaging states early and often to solicit feedback about their preferred modes of delivery, cadence, and research topics was a valuable element of the EvalTA. DOL’s experience implementing RESEA and its evidence-building requirements demonstrates the need to develop a wide continuum of EvalTA materials. The experience also demonstrates the importance of remaining responsive to the states as they change over time and as staff advance in their ability and capacity to plan, implement, and conduct evaluations.

Brief: Lessons From Delivering Reemployment Services and Eligibility Assessments (RESEA) Evaluation Technical Assistance