- News, Stories & Speeches
- Get Involved
- Structure and leadership
- Committee of Permanent Representatives
- UN Environment Assembly
- Funding and partnerships
- Policies and strategies
- Evaluation Office
- Secretariats and Conventions
![essay on importance of cleanliness in tourism industry A woman holding crops](https://cdn.unenvironment.org/styles/topics_content_promo/s3/2024-08/20221128-UNEP_WomenAdaptToSudansWaterCrisis_Sudan_UNEP_Lisa%20Murray-36.jpg?itok=8bYnMD7z)
- Asia and the Pacific
- Latin America and the Caribbean
- New York Office
- North America
- Climate action
- Nature action
- Chemicals and pollution action
- Digital Transformations
- Disasters and conflicts
- Environment under review
- Environmental rights and governance
- Extractives
- Fresh Water
- Green economy
- Ocean, seas and coasts
- Resource efficiency
- Sustainable Development Goals
- Youth, education and environment
- Publications & data
![essay on importance of cleanliness in tourism industry essay on importance of cleanliness in tourism industry](https://www.unep.org/themes/custom/UNEP_3Spot/img/SDG_Wheel_Transparent_WEB.png)
![](http://rss3.fun/777/templates/cheerup/res/banner1.gif)
Let’s Make All Tourism Green and Clean
By Taleb Rifai, Erik Solheim and Patricia Espinosa*
Whether it is a chic, zero-emission hotel in Milan where toiletries are 99 per cent biodegradable, or Gaansbai in South Africa, where conservation of native flora and fauna is a community-wide priority, sustainable tourism is growing fast across the globe.
It is a tribute to the myriad entrepreneurs, companies, creative individuals and communities that the United Nations is marking 2017 as the International Year of Sustainable Tourism for Development.
This means that, throughout 2017, activities and initiatives across the spectrum of those involved in tourism will celebrate its transformational power on our global efforts to create a world that is cleaner and greener, more equal and more inclusive.
It is a celebration for each and every one of us: those who work and have interest in the sector and its sustainability, and also those consumers who travel to discover, to experience, and to give something back in return.
Research shows that a rising number of travellers want to tread lightly. The modern tourist wants to give back to the countries and communities they visit and reduce their impact on the environment. The campaign ‘Travel.Enjoy.Respect’ that is linked to the International Year aims at precisely underlining the role of the traveller in amplifying the potential of tourism while avoiding damage on the environment, traditions, culture, heritage and local communities.
But what are the options for the would-be green traveller? How much of an impact can one person have?
The answer is a lot.
This is because global tourism is really big business. According to the World Tourism Organization (UNWTO), tourist spending swelled from only $2 billion in 1950 to $1.2 trillion in 2015. The number of international tourists has grown by orders of magnitude as well, from 25 million travelled in 1950 to 1.2 billion in 2015.
Domestic tourism is even bigger. It is estimated that between five and six billion people take holidays at home. In one way or another we are almost all tourists.
This is good news. Countless jobs have been created in the process, many for the poor.
It also means the potential in tourism going green is massive. But sustainable tourism still only represents a small fraction of the global industry.
Tourism generates an estimated five per cent of global greenhouse gas emissions. According to UN Environment, that proportion is higher --12.5 per cent--if factors such as energy use at hotels and transporting food and toiletries are included.
Other sobering figures include water use. A tourist in Europe will consume more water on holiday than at home. Those staying at luxury hotels use nearly three times as much as a result of the water used for swimming pools and golf courses.
Then there is waste generation at resorts or from cruise ships; overfishing on coral reefs to feed visitors; loss of animal and plant species linked with the construction and operation of resorts; and impacts on the culture of local people.
Industry growth shows no sign of slowing. By 2020 it is estimated that the number of global tourists will reach 1.6 billion. To reach the targets set by the Paris Agreement on climate change and the Sustainable Development Goals, we need a sea change in tourism.
This year, you, the consumer, can make a difference.
Whether you’re fleeing winter for a tropical beach or uncovering secrets in your own backyard, you can reduce your impact.
Getting started can be tricky. There can be hundreds of different sustainable tourism standards to choose from. The Global Sustainable Tourism Council has a reliable guide, and maintains recent sustainability criteria for hotels, destinations and tour operators.
Next, buy the guidebooks that give you the information you need on green options in the country, city, community and hotel you plan to visit. If guidebooks are encouraged to list more environmentally friendly options, you benefit from choice and green destinations benefit from exposure.
Then, find out more about where you choose to go. Ask questions of tour operators and destinations about how they manage water and waste. Do they source fruit, vegetables and meat locally and have clear and positive local employment policies? Are they drawing electricity from renewables? Decide where you spend your money based on these factors.
Flying to and from destinations is more problematic. While aircraft are becoming more efficient, air travel is still one of the most damaging modes of transportation to the climate per kilometre travelled.
Buying carbon offsets, which many airlines offer during the ticket purchase process, is the best way to reduce your impact if you have to fly. The UN Climate Convention’s Climate Neutral Now provides advice and helps ensure that offsetting generates real and positive benefits.
At your destination, you can support local artisans and manufacturers instead of buying mass-produced souvenirs. You can eat local. When you visit natural sights, you can ensure you leave no trace.
The International Year of Sustainable Tourism for Development asks you to consider the impact of your travel on sustainable economies, societies, environments and cultures, along with peace.
The ‘Travel.Enjoy.Respect Campaign’ outlines how you can carry out some of these actions while inviting you to share your own inspiring sustainable travel tales.
Such stories allow you to gain a personal insight into how real lives of people and communities around the globe have been shaped by sustainable tourism.
They are reminders that tourism is a power for good. It breaks down walls, brings cultures closer together and reminds us that we all share one incredible, beautiful planet.
You can use your holiday to make more than memories. With sustainable choices, you can help make our world cleaner and greener. And you can be a global ambassador for respect – respect for our planet, our culture and the communities that welcome us with open hearts.
*Taleb Rifai, Director-General, World Tourism Organisation; Erik Solheim, Executive Director, UN Environment; Patricia Espinosa, Executive Secretary UN Framework Convention on Climate Change
- Sustainable development goals
Related Content
![essay on importance of cleanliness in tourism industry image](https://cdn.unenvironment.org/styles/topics_content_promo/s3/2024-04/image.jpg?itok=tUMU6xpS)
Related Sustainable Development Goals
![essay on importance of cleanliness in tourism industry essay on importance of cleanliness in tourism industry](https://cdn.unenvironment.org/s3fs-public/styles/ex/public/2023-03/E-WEB-Goal-01.png?itok=QOaxIpLw)
© 2024 UNEP Terms of Use Privacy Report Project Concern Report Scam Contact Us
Sustainable Tourism Development Essay
- To find inspiration for your paper and overcome writer’s block
- As a source of information (ensure proper referencing)
- As a template for you assignment
This essay shows that there are initiatives which aim at promoting sustainability in tourism destinations. However, these initiatives do not work due to the diverse nature of the tourism industry. The essay demonstrates this through various approaches to tourism sustainability and methods that stakeholders have applied in their attempts to enhance sustainability of tourism destinations.
We can define sustainability as a growth that does not experience any threats from feedback. Here, feedback refers to social unrest, pollution, or depletion of resources. We can relate this to the development of tourism destination. In tourism, sustainability would be “that level of development which does not exceed the carrying capacity of the destination and thus cause serious or irreversible changes to the destination” (Tribe, 2005). This is what we call a growth that can sustain itself over time.
It is hard for a nation or a sector to use effective plans for sustainable tourism development with clear agenda. The UNWTO provides policy guidelines for such purposes. The UNWTO refers sustainable tourism with regard to sustainability assumption as “the environmental, economic and socio-cultural aspects of tourism development, and a suitable balance must be established between these three dimensions its long-term sustainability” (UNWTO, 1995).
Sustainability in tourism destination must ensure optimal use of resources that are sources of tourism development, their maintenance, and conservation of biodiversity and natural heritage (Liu, 2003). The project must also “adhere to socio-cultural existences of host communities, conserve their cultural heritage and enhance cultural understanding and tolerance” (Swarbrooke, 1999).
Sustainable tourism project must also provide socio-economic benefits, long-term economic availability, stable employment, poverty reduction, social services, and generation of income to the host community and all stakeholders.
First, regulations are forms of ensuring sustainability of tourism destinations. Stakeholders can introduce permissions and permits as forms of preventative control. Permits and permissions aim at preventing damages by requiring stakeholders to get permissions so as to engage in possible harmful activities. For instance, we can have planning permits to stop developments that do not meet planning guidelines and larger environmental matters and effects.
Second, regulation also involves environmental impact assessment. Some projects which may have severe impacts on the environment; thus the authorities must review an environmental consequences of such projects. It may use a cost-benefit approach that covers the all costs and advantages to stakeholders. For a development to be socially acceptable, its benefits to society must exceed its cost to society.
Third, controls and laws are also effective means of providing and controlling environmental pollutant targets. Occasionally, policymakers may introduce these laws and controls after an event that cause harm to the environment has started. Such laws may cover restrictions to aircraft and other forms of pollution and the quality standards of water for consumption. Litter laws and their subsequent fines are also part of this regulation.
Fourth, there are also special designation areas. Most countries have sites that have special status as a way of promoting conservation and controlling development. These designations have varying degrees of statutory backing. For example, the UK has designated Sites of Special Scientific Interests (SSSIs) and Areas of Outstanding Natural Beauties (AONBs). The UK considers SSSIs sites as “areas of special interest because of flora, fauna, geological or physiographical features” (National Park Service, 1990).
The Countryside Commission designates AONBs areas for the purpose protecting places with natural beauty. The IUCN (the World Conservation Union) has also classified protected places, with an idea of enhancing international conservation efforts and providing the benchmark for protection. Special designation areas may include nature reserve, national parks, natural monuments, and protected landscape or seascape among others.
Fifth, most countries now have laws to ensure that large organisations devote sections of their resources to corporate social responsibility (CSR). CSR now extends to include the environment apart from other issues of organisations. Private organisations are focusing on the environment by creating their environmental management teams, creating environmental guidelines and carrying out environmental evaluations and required actions for purposes of conserving the environment.
The WTTC and WTO are responsible for the provision of leadership and guidelines in environmental conservation. Most guidelines in this area focus on noise, emissions, waste, congestion, tourism and conservation (Deloitte and Oxford Economics, 2010).
Some forms of these regulations are difficult to implement. Still, the industry may find them difficult to follow. There are cases where private developers and environmental authorities engage in lawsuits. Such issues hinder regulations as attempts to enhance sustainability in tourism destinations.
Market methods highlight “manipulation of prices as a method of achieving environmental goals through adjustment of market prices in an attempt to reflect the environmental costs, and benefits of activities” (Tribe, 2005). The sole purpose is for the manufactures and their customers change their behaviours with regard to new prices. This ensures that individuals’ efforts in environmental conservation are worthwhile (Middleton and Hawkins, 1998).
The first concept is ownership. People tend to overuse free resources and areas of free access. Thus, policymakers advocate privatisation of such natural resources. For instance, ownership of a lake is an incentive to enforce property rights. Thus, people may pay for the use of resources such as lakes and oceans as dumping sinks.
Firms will strive to maximise their gains and satisfy their shareholders expectations. Thus, policymakers advocate for public ownership to enhance environmental management. In principle, a public organisation has an “incentive to consider social costs and benefits to the country” (Cohen, 2002).
Policymakers can use taxes and increasing prices to reduce the use of products with negative environmental consequences, and subsidies that can reduce prices and promote the use of products that have positive effects on the environmental. Taxation has worked since it adoption by OECD in 1972 as a way of passing the cost to polluters (OECD, 2001).
On carbon dioxide emissions, Curtis argues that we can make moderate emissions reductions by “way of increased energy efficiency but that excess emissions by luxury hotels and resorts need further action” (Curtis, 2002).
Transport has been a main source of concern in this area. National Parks authorities of the UK have emphasised necessities of transport systems to countryside tourism and recreation. They note that about 90 percent of visitors used cars to parks. Consequently, most environmentalists have called for raised taxations on car and air travels so as to reflect their environmental costs (National Park Service, 1990).
Finland has taxes on none-returnable beverage containers to promote the consumption of returnable parks in attempts to eliminate the level of such parks left as litters. Landfill taxes apply charges on waste management firms that utilise landfill areas for burying solid waste.
Some governments may give grants for people who wish to buy electric cars to reduce carbon pollution. There are projects underway to reduce the amount of carbon in the atmosphere. These include the planned “planting of forests to capture carbon naturally as well as the artificial capture of carbon and its storage in underground reservoirs” (Mules, 2001).
Deposit-refund schemes work by encouraging consumers to return containers from the vendors or dispose them in a manner favourable to the environment. Customers who return their containers get their deposits. This scheme is effective in the local outlets and can work well on a national scale if well implemented (Gee, 1997).
In order to reduce pollution, some countries have introduced charges on products and services they offer the public. These include car parking charges to encourage usage of “public vehicles, road pricing for motorway usages in some EU countries such as France and Spain” (Priestley, Edwards and Coccossis, 1996).
Market approaches to sustainability in developing tourism destinations have been effective in EU zones. Still, the idea to provide subsidies for environmental friendly products such as vehicles is gaining recognition among tourism stakeholders. However, most consumers do not favour the idea of price increases.
Tribe notes that soft tools are “voluntary by nature and attempt to change behaviours sometimes through improved information, advice, persuasion and sometimes by forming specific networks” (Tribe, 2005).
Tourism eco-labelling approach to sustainability focuses on tourists. Leisure and tourism consumers themselves have the ability to transform the consequences of products they consume on the environmental and switch to products with minimal environmental effects. This approach aims at giving the users the “additional environmental information to enable them make informed decisions in their buying patterns” (Cater and Lowman, 1994).
There are also certification and award schemes to enhance sustainability in tourism destination. They authenticate and provide endorsement to environmental attributions made by firms and offer marks such as the Blue Flag that a consumer can recognise (Becken and Hay, 2007).
The Blue Flag goes to beaches that have acquired recognisable levels for water quality and facilities, safety, environmental education and management. This is also an environmental marketing device for tourists who are environmental conscious. The scheme attempts to offer opportunities for beach local stakeholders to increase their environmental concerns (Coccossis and Nijkamp, 1995).
Many organisations such as the World Conservation Union (IUCN) and the Federation of Nature and National Parks of Europe (FNNPE) have produced guidelines and treaties for environmental management and sustainability (FNNPE, 1993).
Citizenship, education and advertising can also enhance sustainability when individuals act in the role of consumers or workers or opinion makers (Cooper, Fletcher, Gilbert and Wanhill, 2008). Consumers need information to enable them purchase green products and contribute towards environmental sustainability.
Thus, the focus should be on an environmental education as a way of creating awareness among consumers and encourage others to adopt favourable products in environmental conservation and sustainability (Gratton and Kokolakakis, 2003).
Tribe notes “voluntary schemes exist to allow consumers mitigate the impacts of any environmental damages they may cause” (Tribe, 2005). The most common is carbon offset schemes in airline to passengers (McNeill, 1997).
Ecotourism as a form of tourism stresses the sound ecological principles (UNEPTIE, 2007). Thus, ecotourism attempts to minimise negative impacts on the environment, create environmental and cultural awareness, offer financial services to empower host communities, and raise sensitive issues of concern to host communities (Saarinen, 2006). Therefore, promoting ecotourism is a form of minimising negative external impacts of tourism and maximising the positive external impacts of tourism. However, industry observers note “ecotourism will always remain a minor form of tourism” (Mowforth and Munt, 2009). Consequently, it is not the main approach for achieving sustainable tourism.
Soft tools rarely achieve their desired effects as such approaches depend on the willingness of participants for effectiveness. However, soft tools are the best approaches for enhancing sustainability of tourism destinations.
Getz, Crouch, and Ritchie share the idea that tourism planners have recognised the need for creating common goals in tourism planning (Getz, 1995; Crouch and Ritchie, 1999). However, the problem is that there are no empirical studies to support common goals, or what factors are essential in creating shared goals in developing sustainable tourism destinations to cater for various needs of stakeholders.
To this end, most tourism organisations have no concrete industry standards as these depend on a given country’s tourism policies. Thus, creating common goals for sustainability in the tourism sector will remain a challenge.
Therefore, organisations should strive to create a solid tourism industry shared goals common among all stakeholders (Burns and Holden, 1995). These goals must come from common publications, stakeholders’ opinions, and academic journals among others. We have to recognise that the industry can create sustainable tourism destinations based on competitive interests and shared resources affected by same factors (Butler, 2006). This will ensure that stakeholders have motivation to achieve a common and collective goal.
However, these shared goals cannot remain constant as the industry experiences growth (Hall and Lew, 1998). Thus, continuous research, studies and development are necessary to reflect the changing trends in the industry such environmental concerns, infrastructures, and marketing principles.
This approach will ensure that the industry has a sense of direction supported by strategies and practical and achievable goals. Medeiros and Bramwell noted that countries such as Brazil have attempted to implement shared vision but with minimal outcomes due to uncertainty in the industry (Medeiros and Bramwell, 2002).
The challenge has been to get information where stakeholders need it for developing sustainable tourism policies. Thus, the industry must enhance information flow among its small stakeholders. This must also apply to feedback. However, generating useful information for the industry means continuous learning due to the dynamic nature of tourism. Application of information systems can assist in reflecting, evaluating, delivering, processing, and improving information flow in the tourism industry for sustainability destinations.
Most stakeholders blame poor research cultures in the tourism industry as a basis for lack of sustainability in developing tourism destinations. This is responsible for the rift in utilisation of the available research findings. De Lacy and Boyd note that there are considerable efforts in Australia to reduce such barriers through “the use of the Australian Cooperative Research Centre (CRC) model for cross-sectoral research collaboration to enhance the sustainability of tourism” (De Lacy and Boyd, 2000).
The approach aims at highlighting the importance of the industry collaboration to enhance the effectiveness and benefits of research findings through technology transfers, usages and commercialisation.
Organisations have relationships that exist among them. These can be in forms of partnerships, co-operation, co-ordination, and collaboration. Researchers have concentrated on these areas so as to eliminate problems that have affected tourism development for decades.
Jamal and Getz concur that enhancing the industry identity and common goals can enhance co-operation among the main players as these stakeholders recognise the need to work as a team (Jamal and Getz, 1995). However, the challenge is that no major studies exist to prove the importance of co-operation to tourism destination development. Still, a closer look at the relationship that exists in the industry reveals that real sustainability in the tourism industry can only become reality if there is co-operation.
Occasionally, some problems result due to lack of information. Therefore, co-operation will minimise incidences of miscommunication and difficulties due to lack of collaboration among the industry stakeholders (Inskeep, 1997). This approach to sustainability is not effective due to challenges related to accessing information in a timely fashion.
One of the aims of ecotourism is the need for cultural exchange among the stakeholders. There is a need for mutual acceptance and accommodation of different cultural belief, and world views to enhance development of sustainability in tourism destinations (Davidson and Maitland, 1997). It is necessary that stakeholders of diverse views and beliefs promote dialogue and exchanges in tourism destinations, acceptance of the locals, conservation of the cultural diversity, and eradicate negative impacts of tourism.
We can use Senge’s system thinking to promote a common language that helps stakeholders who have differences in belief systems (Senge, 1990). The industry covers almost all cultures of the global. Thus, cultural exchange has limitations in relations to accommodation, acceptance, diversity, and eradication of negative stereotypes.
Sustainability of tourism destinations needs consultative approach on decision-making processes. The processes must involve all stakeholders including host communities. Sharman noted some issues that influenced participation of stakeholders in planning as poor representation, low participation and poor outcomes of the process among the participants (Sharman, 1999).
Power issues influenced the outcomes of all consultative processes. The industry can develop models which aim at creating power balance for accommodation of different point of views (Douglas and Butler, 2001). This approach helps in facilitating understanding, strategic planning and increasing stakeholders’ participation.
The uncertainty surrounding the future of tourism industry impacts decision-making process. Stakeholders are not willing to engage in long-term decisions without knowing their consequences. Participants should base their decisions on sound policies and welcome open discussions so that they can identity issues of common concerns and provide alternatives or solutions (Jamieson, 2001).
It is difficult for the tourism industry to have a single body to coordinate all decision-making processes that fit all the tourism destinations of the world. Tourism decisions depend on national policies regulating the industry.
The concept of adaptive management can help in improving sustainability of tourism destinations. Adaptive approaches can help the industry tackle emerging challenges that hamper growth (Knowles and Egan, 2000). Adaptive management enables the industry reacts to changes in a timely fashion.
The idea of adaptive management finds support in studies and ideas of Reeds (Reed, 2000). Adaptive management requires continuous studies, testing and developing adaptive models (Eaton, 1996). Adaptive management has been effective in enhance management of the tourism industry.
Given the reviewed literature, this research supports the view that despite the existence of many initiatives, sustainable tourism practices have not spread across the industry because the stakeholders of tourism are still divided on how to improve the sustainability of tourist destinations . These initiatives exist, but tourism has diverse components that vary from country to country. Thus, putting these together to enhance sustainability of the environment has remained a challenge across the industry.
Approaches to tourism destination sustainability such as regulations, market approaches, and soft tools may not work in every tourism situation. Still, attempts at developing sustainability of tourism destinations may not achieve the desired outcome due to minimal participation in processes such as sharing information, goals, co-operation and co-ordination, cultural exchanges, consultative decision-making and planning, and adaptive management.
Reference List
Becken, S and Hay, J 2007, Tourism and climate change: Risks and opportunities, Multilingual Matters Ltd, Bristol.
Burns, P and Holden, A 1995, Tourism: A new perspective, Prentice-Hall, Hemel Hempstead.
Butler, R 2006, The Tourism Area Life Cycle: Volume 2: Conceptual and theoretical issues, Channel View Publications, Clevedon.
Cater, E and Lowman, G 1994, Ecotourism: A sustainable option. Wiley, Chichester.
Coccossis, H and Nijkamp, P 1995, Sustainable tourism development, Ashgate, London.
Cohen, E 2002, ‘Authenticity, equity and sustainability in tourism’, Journal of Sustainable Tourism, vol. 10, no. 4, pp. 267-276.
Cooper, C, Fletcher, J, Gilbert, D and Wanhill, S 2008, Tourism: principles & practice, 4th ed, Longman, Harlow.
Crouch, G and Ritchie, J 1999, ‘Tourism, competitiveness, and societal prosperity’, Journal of Business Research, vol. 44, pp. 137–152.
Curtis, I 2002, ‘Environmentally sustainable tourism: A case for carbon trading at Northern Queensland hotels and resorts’, Australian Journal of Environmental Management, vol. 9, no.1, pp. 27–36.
Davidson, R and Maitland, R 1997, Tourism destinations, Hodder and Stoughton, London.
De Lacy, T and Boyd, M 2000, An Australian research partnership between industry, universities and government: The Cooperative Research Centre for Sustainable Tourism, Channel View Publications, Clevedon, UK.
Deloitte and Oxford Economics 2010, The economic contribution of the visitor economy: UK and the nations, Visit Britain, London.
Douglas, P and Richard B 2001, Contemporary Issues in Tourism Development, Routledge, London.
Eaton, B 1996, European leisure business: Strategies for the future, Elm Publications, Cambridge.
FNNPE 1993, Loving them to death? FNNPE, Grafenau, Germany.
Gee, C 1997, International tourism: A global perspective, World Tourism Organisation, Madrid.
Getz, D 1995, ‘Collaboration Theory and community tourism planning’, Annals of Tourism Research, vol. 22, no. 1, pp. 186–204.
Gratton, C and Kokolakakis, T 2003, ‘A bright future’, Leisure Management, vol. 14, no. 9, pp. 38–40.
Hall, C and Lew, A 1998, Sustainable Tourism: A geographical perspective, Addison Wesley Longman, Harlow.
Inskeep, E 1997, Tourism planning, Van Nostrand Reinhold, New York.
Jamal, T and Getz, D 1995, ‘Collaboration Theory and community tourism planning’, Annals of Tourism Research, vol. 22, no.1, pp. 186–204.
Jamieson, W 2001, Promotion of investment in tourism infrastructure, UN ESCAP, New York.
Knowles, T and Egan, D 2000, ‘Recession and its implications for the international hotel industry’, Travel and Tourism Analyst, vol. 6, pp. 59–76.
Liu, Z 2003, ‘Sustainable tourism development: a critique’, Journal of Sustainable Tourism, vol. 11, no. 6, pp. 459-475.
McNeill, L 1997, Travel in the digital age, Bowerdean Publishing, Chichester.
Medeiros de Araujo, L and Bramwell, B 2002, ‘Partnership and regional tourism in Brazil’, Annals of Tourism Research, vol. 29, no. 4, pp. 1138–1164.
Middleton, V and Hawkins, R 1998, Sustainable tourism: A marketing perspective, Butterworth-Heinemann, Oxford.
Mowforth, M and Munt, I 2009, Tourism and Sustainability Development, globalisation and new tourism in the Third World, Routledge, London.
Mules, T 2001, Globalization and the economic impacts of tourism, Continuum, London.
National Park Service 1990, Economic impacts of protecting rivers, trails, and greenway corridors: A resource book, US Department of the Interior National Park Service, Washington.
OECD. 2001, Cities and regions in the new learning economy, Paris.
Priestley, G, Edwards, J and Coccossis, H 1996, Sustainable tourism? European experiences, CAB International, Wallingford.
Reed, M 2000, Collaborative tourism planning as adaptive experiments in emergent tourism settings, Channel View Publications, Clevedon, UK.
Saarinen, J 2006, ‘Traditions of Sustainability in Tourism Studies’, Annals of Tourism Research, vol. 33, no. 4, pp. 1121-1140.
Senge, P 1990, The fifth discipline: The art and practice of the learning organization, Currency Doubleday, New York.
Sharman, A 1999, ‘Collaboration in local tourism policy making’, Annals of Tourism Research, vol. 26, no. 2, pp. 392–415.
Swarbrooke, J 1999, Sustainable Tourism Management, CABI Publishing, Oxford.
Tribe, J 2005, The Economics of Recreation, Leisure and Tourism, 4th ed, Butterworth-Heinemann, Oxford.
UNEPTIE 2007, Sustainable Development of Tourism. Web.
UNWTO 1995, Lanzarote Charter for Sustainable Tourism. Web.
- The sustainable tourism in New Zealand
- Sustainable Tourism: Divisions among Stakeholders
- Marseille as a Tourism Destination
- Improving Tourism Destinations Competitiveness
- Sustainable Tourism Analysis
- Development and Pro-Poor Tourism
- Climate Change and Its Effects on Tourism in Coastal Areas
- Purposes of Tourism Industry
- The Role of Traditional Ecological Knowledge (TEK) in Tourism Marketing
- Social Cultural Impacts of Tourism
- Chicago (A-D)
- Chicago (N-B)
IvyPanda. (2019, May 19). Sustainable Tourism Development. https://ivypanda.com/essays/sustainable-tourism-essay/
"Sustainable Tourism Development." IvyPanda , 19 May 2019, ivypanda.com/essays/sustainable-tourism-essay/.
IvyPanda . (2019) 'Sustainable Tourism Development'. 19 May.
IvyPanda . 2019. "Sustainable Tourism Development." May 19, 2019. https://ivypanda.com/essays/sustainable-tourism-essay/.
1. IvyPanda . "Sustainable Tourism Development." May 19, 2019. https://ivypanda.com/essays/sustainable-tourism-essay/.
Bibliography
IvyPanda . "Sustainable Tourism Development." May 19, 2019. https://ivypanda.com/essays/sustainable-tourism-essay/.
Information
- Author Services
Initiatives
You are accessing a machine-readable page. In order to be human-readable, please install an RSS reader.
All articles published by MDPI are made immediately available worldwide under an open access license. No special permission is required to reuse all or part of the article published by MDPI, including figures and tables. For articles published under an open access Creative Common CC BY license, any part of the article may be reused without permission provided that the original article is clearly cited. For more information, please refer to https://www.mdpi.com/openaccess .
Feature papers represent the most advanced research with significant potential for high impact in the field. A Feature Paper should be a substantial original Article that involves several techniques or approaches, provides an outlook for future research directions and describes possible research applications.
Feature papers are submitted upon individual invitation or recommendation by the scientific editors and must receive positive feedback from the reviewers.
Editor’s Choice articles are based on recommendations by the scientific editors of MDPI journals from around the world. Editors select a small number of articles recently published in the journal that they believe will be particularly interesting to readers, or important in the respective research area. The aim is to provide a snapshot of some of the most exciting work published in the various research areas of the journal.
Original Submission Date Received: .
- Active Journals
- Find a Journal
- Proceedings Series
- For Authors
- For Reviewers
- For Editors
- For Librarians
- For Publishers
- For Societies
- For Conference Organizers
- Open Access Policy
- Institutional Open Access Program
- Special Issues Guidelines
- Editorial Process
- Research and Publication Ethics
- Article Processing Charges
- Testimonials
- Preprints.org
- SciProfiles
- Encyclopedia
![Sustainability sustainability-logo](https://pub.mdpi-res.com/img/journals/sustainability-logo.png?8600e93ff98dbf14)
Article Menu
- Subscribe SciFeed
- Recommended Articles
- Google Scholar
- on Google Scholar
- Table of Contents
Find support for a specific problem in the support section of our website.
Please let us know what you think of our products and services.
Visit our dedicated information section to learn more about MDPI.
JSmol Viewer
Service quality in tourism: a systematic literature review and keyword network analysis.
![essay on importance of cleanliness in tourism industry essay on importance of cleanliness in tourism industry](https://www.mdpi.com/bundles/mdpisciprofileslink/img/unknown-user.png)
1. Introduction
2. literature review, 3. research methodology, 4. bibliometric and network analysis, 4.1. bibliometric analysis, 4.2. network-based analysis: citation network analysis, 4.3. network-based analysis: keyword network analysis.
- Standardization into a singular form
- Removing redundant keywords
- Removing hyphens
- Avoidance of abbreviations
- Unification of synonyms
- Separation of multiple terms in a single keyword
4.3.1. Keyword Network Analysis: Network Centrality Analysis
4.3.2. keyword network analysis: changes in important keywords over time, 5. conclusions, author contributions, acknowledgments, conflicts of interest.
- UNWTO World Tourism Organization. Available online: http://mkt.unwto.org (accessed on 21 May 2019).
- Li, K.X.; Jin, M.; Shi, W. Tourism as an important impetus to promoting economic growth: A critical review. Tour. Manag. Perspect. 2018 , 26 , 135–142. [ Google Scholar ] [ CrossRef ]
- Brida, J.G.; Pereyra, J.S.; Devesa, M.J.S. Evaluating the contribution of tourism to economic growth. Anatolia 2008 , 19 , 351–357. [ Google Scholar ] [ CrossRef ]
- Khan, H.; Seng, C.F.; Cheong, W.K. Tourism multiplier effects on Singapore. Ann. Tour. Res. 1990 , 17 , 408–418. [ Google Scholar ] [ CrossRef ]
- Chen, C.-F. Applying the stochastic frontier approach to measure hotel managerial efficiency in Taiwan. Tour. Manag. 2007 , 28 , 696–702. [ Google Scholar ] [ CrossRef ]
- Dwyer, L.; Forsyth, P.; Spurr, R. Contrasting the uses of TSAs and CGE models: Measuring tourism yield and productivity. Tour. Econ. 2007 , 13 , 537–551. [ Google Scholar ] [ CrossRef ]
- Goncalves, O. Efficiency and productivity of French ski resorts. Tour. Manag. 2013 , 36 , 650–657. [ Google Scholar ] [ CrossRef ]
- Meesala, A.; Paul, J. Service quality, consumer satisfaction and loyalty in hospitals: Thinking for the future. J. Retail. Consum. Serv. 2018 , 40 , 261–269. [ Google Scholar ] [ CrossRef ]
- Rauch, D.A.; Collins, M.D.; Nale, R.D.; Barr, P.B. Measuring service quality in mid-scale hotels. Int. J. Contemp. Hosp. Manag. 2015 , 27 , 87–106. [ Google Scholar ] [ CrossRef ]
- Transfield, D.; Denyer, D.; Smart, P. Towards a methodology for developing evidence-informed management knowledge by means of systematic review. Br. J. Manag. 2003 , 14 , 207–222. [ Google Scholar ] [ CrossRef ]
- Choi, J.H.; Yi, S.; Lee, K.C. Analysis of keyword networks in MIS research and implication for predicting knowledge evolution. Inf. Manag. 2011 , 48 , 371–381. [ Google Scholar ] [ CrossRef ]
- Ding, Y.; Cronin, B. Popular and/or prestigious? Measures of scholarly esteem. Inf. Process. Manag. 2011 , 47 , 80–96. [ Google Scholar ] [ CrossRef ] [ Green Version ]
- Lee, W.-H.; Cheng, C.-C. Less is more: A new insight for measuring service quality of green hotels. Int. J. Hosp. Manag. 2018 , 68 , 32–40. [ Google Scholar ] [ CrossRef ]
- Hjørland, B. Citation analysis: A social and dynamic approach to knowledge organization. Inf. Process. Manag. 2013 , 49 , 1313–1325. [ Google Scholar ] [ CrossRef ]
- Lai, I.K.W.; Hitchcock, M.; Yang, T.; Lu, T.-W. Literature review on service quality in hospitality and tourism (1984–2014): Future directions and trends. Int. J. Contemp. Hosp. Manag. 2017 , 30 , 114–159. [ Google Scholar ] [ CrossRef ]
- Culnan, M.J.; O’Reilly, C.A., III; Chatman, J.A. Intellectual structure of research in organizational behavior, 1972–1984: A cocitation analysis. J. Assoc. Inf. Sci. Technol. 1990 , 41 , 453–458. [ Google Scholar ] [ CrossRef ]
- Culnan, M.J. Mapping the intellectual structure of MIS, 1980–1985: A co-citation analysis. Manag. Inf. Syst. Q. 1987 , 11 , 341–353. [ Google Scholar ] [ CrossRef ]
- Gundolf, K.; Filser, M. Management research and religion: A citation analysis. J. Bus. Ethics 2013 , 112 , 177–185. [ Google Scholar ] [ CrossRef ]
- Fahimnia, B.; Sarks, J.; Davarzani, H. Green supply chain management: A review and bibliometric analysis. Int. J. Prod. Econ. 2015 , 162 , 101–114. [ Google Scholar ] [ CrossRef ]
- Brin, S.; Page, L. The anatomy of a large-scale hypertextual Web search engine. Comput. Netw. ISDN Syst. 1998 , 30 , 107–117. [ Google Scholar ] [ CrossRef ]
- Kim, W.G.; Ng, C.Y.N.; Kim, Y.-S. Influence of institutional DINESERV on customer satisfaction, return intention, and word-of-mouth. Int. J. Hosp. Manag. 2009 , 28 , 10–17. [ Google Scholar ] [ CrossRef ]
- Chen, S.C.; Raab, C.; Tanford, S. Antecedents of mandatory customer participation in service encounters: An empirical study. Int. J. Hosp. Manag. 2015 , 46 , 65–75. [ Google Scholar ] [ CrossRef ]
- Ladhari, R.; Brun, I.; Morales, M. Determinants of dining satisfaction and post-dining behavioral intentions. Int. J. Hosp. Manag. 2008 , 27 , 563–573. [ Google Scholar ] [ CrossRef ]
- Ha, J.; Jang, S. Effects of service quality and food quality: The moderating role of atmospherics in an ethnic restaurant segment. Int. J. Hosp. Manag. 2010 , 29 , 520–529. [ Google Scholar ] [ CrossRef ]
- Hutchinson, J.; Lai, F.; Wang, Y. Understanding the relationships of quality, value, equity, satisfaction, and behavioral intentions among golf travelers. Tour. Manag. 2009 , 30 , 298–308. [ Google Scholar ] [ CrossRef ]
- Hsieh, L.-F.; Lin, L.-H.; Lin, Y.-Y. A service quality measurement architecture for hot spring hotels in Taiwan. Tour. Manag. 2008 , 29 , 429–438. [ Google Scholar ] [ CrossRef ]
- Caro, L.M.; García, J.A.M. Developing a multidimensional and hierarchical service quality model for the travel agency industry. Tour. Manag. 2008 , 29 , 706–720. [ Google Scholar ] [ CrossRef ]
- Chen, S.C.; Raab, C. Construction and validation of the customer participation scale. J. Hosp. Tour. Res. 2017 , 41 , 131–153. [ Google Scholar ] [ CrossRef ]
- Nasution, H.N.; Mavondo, F.T. Customer value in the hotel industry: What managers believe they deliver and what customer experience. Int. J. Hosp. Manag. 2008 , 27 , 204–213. [ Google Scholar ] [ CrossRef ]
- Liou, J.J.H.; Hsu, C.-C.; Yeh, W.-C.; Lin, R.-H. Using a modified grey relation method for improving airline service quality. Tour. Manag. 2011 , 32 , 1381–1388. [ Google Scholar ] [ CrossRef ]
- Leydesdorff, L. Bibliometrics/Citation Networks. In Encyclopedia of Social Networks ; Barnett, G.A., Ed.; SAGE Publications, Inc.: Thousand Oaks, CA, USA, 2011; pp. 73–94. [ Google Scholar ]
- Clauset, A.; Newman, M.E.J.; Moore, C. Finding community structure in very large networks. Phys. Rev. E 2004 , 70 , 066111. [ Google Scholar ] [ CrossRef ] [ Green Version ]
- Radicchi, F.; Castellano, C.; Cecconi, F.; Loreto, V.; Parisi, D. Defining and identifying communities in networks. Proc. Natl. Acad. Sci. USA 2004 , 101 , 2658–2663. [ Google Scholar ] [ CrossRef ] [ PubMed ] [ Green Version ]
- Wong, I.A.; Wan, Y.K.P. A systematic approach to scale development in tourist shopping satisfaction: Linking destination attributes and shopping experience. J. Travel Res. 2013 , 52 , 29–41. [ Google Scholar ] [ CrossRef ]
- Ahrholdt, D.C.; Gudergan, S.P.; Ringle, C.M. Enhancing service loyalty: The roles of delight, satisfaction, and service quality. J. Travel Res. 2017 , 56 , 436–450. [ Google Scholar ] [ CrossRef ]
- Tanford, S.; Jung, S. Festival attributes and perceptions: A meta-analysis of relationships with satisfaction and loyalty. Tour. Manag. 2017 , 61 , 209–220. [ Google Scholar ] [ CrossRef ]
- Han, H.; Kim, Y. An investigation of green hotel customers’ decision formation: Developing an extended model of the theory of planned behavior. Int. J. Hosp. Manag. 2010 , 29 , 659–668. [ Google Scholar ] [ CrossRef ]
- Merli, R.; Preziosi, M.; Acampora, A.; Lucchetti, M.C.; Ali, F. The impact of green practices in coastal tourism: An empirical investigation on an eco-labelled beach club. Int. J. Hosp. Manag. 2019 , 77 , 471–482. [ Google Scholar ] [ CrossRef ]
- Chiang, F.F.T.; Birtch, T.A. Pay for performance and work attitudes: The mediating role of employee-organization service value congruence. Int. J. Hosp. Manag. 2010 , 29 , 632–640. [ Google Scholar ] [ CrossRef ]
- Ryu, K.; Han, H. Influence of the quality of food, service, and physical environment on customer satisfaction and behavioral intention in quick-casual restaurants: Moderating role of perceived price. J. Hosp. Tour. Res. 2010 , 34 , 310–329. [ Google Scholar ] [ CrossRef ]
- Barber, N.; Goodman, R.J.; Goh, B.K. Restaurant consumers repeat patronage: A service quality concern. Int. J. Hosp. Manag. 2011 , 30 , 329–336. [ Google Scholar ] [ CrossRef ]
- Nam, J.-H.; Lee, T.J. Foreign travelers’ satisfaction with traditional Korean restaurants. Int. J. Hosp. Manag. 2011 , 30 , 982–989. [ Google Scholar ] [ CrossRef ]
- Yuan, Y.-H.; Wu, C. Relationships among experiential marketing, experiential value, and customer satisfaction. J. Hosp. Tour. Res. 2008 , 32 , 387–410. [ Google Scholar ] [ CrossRef ]
- Gazzoli, G.; Hancer, M.; Park, Y. The role and effect of job satisfaction and empowerment on customers’ perception of service quality: A study in the restaurant industry. J. Hosp. Tour. Res. 2010 , 34 , 56–77. [ Google Scholar ] [ CrossRef ]
- Mathe, K.; Slevitch, L. An exploratory examination of supervisor undermining, employee involvement climate, and the effects on customer perceptions of service quality in quick-service restaurants. J. Hosp. Tour. Res. 2013 , 37 , 29–50. [ Google Scholar ] [ CrossRef ]
- Kim, S.; Mattila, A.S. An examination of electronic video clips in the context of hotel Websites. Int. J. Hosp. Manag. 2011 , 30 , 612–618. [ Google Scholar ] [ CrossRef ]
Click here to enlarge figure
Journals | 2008 | 2009 | 2010 | 2011 | 2012 | 2013 | 2014 | 2015 | 2016 | 2017 | 2018 | 2019 | Total |
---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Annals of Tourism Research | 1 | 1 | 2 | ||||||||||
International Journal of Hospitality Management | 4 | 4 | 8 | 9 | 13 | 11 | 9 | 11 | 7 | 8 | 6 | 6 | 96 |
Journal of Hospitality and Tourism Research | 2 | 1 | 6 | 1 | 1 | 1 | 1 | 2 | 6 | 2 | 23 | ||
Journal of Travel Research | 1 | 4 | 1 | 1 | 1 | 1 | 2 | 1 | 1 | 13 | |||
Tourism Management | 3 | 2 | 1 | 4 | 3 | 1 | 3 | 5 | 6 | 4 | 10 | 2 | 44 |
Total | 10 | 11 | 15 | 14 | 18 | 15 | 14 | 18 | 15 | 20 | 19 | 9 | 178 |
No. | Journals | |
---|---|---|
Title (Year) | Author Keywords | |
Annals of Tourism Research | ||
1 | Tourist experience and Wetland parks: A case of Zhejiang, China (2012) | China; Post-trip behavioral intention; service quality; Tourist experience; Wetland parks |
2 | Value Co-creation significance of tourist resources (2013) | Effort; Involvement; Time spent; Tourist resources; Value perception |
International Journal of Hospitality Management | ||
3 | Customer value in the hotel industry: What managers believe they deliver and what customer experience (2008) | Business hotels; Customer value; Hospitality industry; service quality |
4 | Determinants of dining satisfaction and post-dining behavioral intentions (2008) | Emotions; Loyalty; Recommendation; Restaurant services; Satisfaction; service quality |
5 | Does bureaucracy kill individual initiative? The impact of structure on organizational citizenship behavior in the hospitality industry (2008) | Bureaucracy; Centralization; Formalization; Hotel industry; Organizational citizenship behavior; service quality |
6 | The interaction of major resources and their influence on waiting times in a multi-stage restaurant (2008) | Capacity management; Restaurant resource; service quality; Simulation; Waiting time |
7 | Customers’ cognitive, emotional, and actionable response to the servicescape: A test of the moderating effect of the restaurant type (2009) | Emotion; Perceived service quality; Revisit intention; servicescape; Theme restaurant |
8 | From public to private: Has employment practice changed in Bulgarian hotels? (2009) | Bulgaria; Emerging economies; Employment policy and practice; Hotels |
9 | Influence of institutional DINESERV on customer satisfaction, return intention, and word-of-mouth (2009) | Customer satisfaction; Food quality; Institutional DINESERV; Return intention; Word-of-mouth endorsement |
10 | Tipping behavior in Canadian restaurants (2009) | Canadian restaurant industry; CREST data; Gratuities; Tipping |
11 | An investigation of green hotel customers’ decision formation: Developing an extended model of the theory of planned behavior (2010) | Decision-making; Extended theory of planned behavior; Green hotel; Revisit intention |
12 | Applying loss aversion to assess the effect of customers’ asymmetric responses to service quality on post-dining behavioral intentions: An empirical survey in the restaurant sector (2010) | Customers’ post-behavioral intentions; DINESERV; Loss aversion |
13 | Effects of organizational/occupational characteristics and personality traits on hotel manager emotional exhaustion (2010) | Burnout; Emotional exhaustion; Hotel; Personality traits |
14 | Effects of service quality and food quality: The moderating role of atmospherics in an ethnic restaurant segment (2010) | Atmospherics; Ethnic restaurant; Food quality; Korean restaurant; Loyalty; Moderating effect; Satisfaction; service quality |
15 | Exploratory assessment of the Macao casino dealers’ job perceptions (2010) | Casino dealers; Front-line employees; Job perceptions; Macao |
16 | Lifestyle businesses: Insights into Blackpool’s hotel sector (2010) | Blackpool hotels; Lifestyle entrepreneurs; Micro-businesses |
17 | Pay for performance and work attitudes: The mediating role of employee-organization service value congruence (2010) | P-O fit; Pay for performance; service value congruence; Work attitudes |
18 | Supply management practices and performance in the Canadian hospitality industry (2010) | Hospitality; Performance; Purchasing strategy; service; Supply management |
19 | An examination of electronic video clips in the context of hotel Websites (2011) | E-VISQUAL; Experiential services; Video clip; Virtual human interaction; Visual image |
20 | Customers’ perceptions of service quality: Do servers’ age stereotypes matter? (2011) | Age stereotypes; Perceptions of service quality; Server |
21 | Foreign travelers’ satisfaction with traditional Korean restaurants (2011) | Customer satisfaction; Expectation; Korean restaurants; service quality; Value for money |
22 | Luxury marketing: The influences of psychological and demographic characteristics on attitudes toward luxury restaurants (2011) | Demographics; Hedonism; Luxury marketing; Materialism; Perfectionism; Uniqueness |
23 | Restaurant consumers repeat patronage: A service quality concern (2011) | Cleanliness; Consumers; Repeat patronage; Restaurant; service quality |
24 | Restaurant experiences triggering positive electronic word-of-mouth (eWOM) motivations (2011) | Electronic word-of-mouth (eWOM); EWOM motivations; Perceived service quality; Restaurant experiences |
25 | Reward climate and its impact on service quality orientation and employee attitudes (2011) | Job satisfaction; Organizational commitment; Reward climate; service quality orientation (SQO) |
26 | Strategic alignment leverage between hotels and companies: The buyer-supplier relationship perspective (2011) | Environment uncertainty; service vision; Strategic alignment |
27 | When will customers care about service failures that happened to strangers? The role of personal similarity and regulatory focus and its implication on service evaluation (2011) | Attribution; Personal similarity; Regulatory focus; service failures |
28 | Customer opportunistic complaints management: A critical incident approach (2012) | Complaining behavior; Critical incident technique; Opportunistic complaint; Unethical consumer behavior |
29 | Development and validation of the casino service quality scale: CASERV (2012) | Casino; Macau; Scale development; service quality |
30 | Does better service induce higher profitability? Evidence from Taiwanese Hospitality Industry (2012) | International tourist hotel; Profitability; service quality |
31 | Enhancing service quality improvement strategies of fine-dining restaurants: New insights from integrating a two-phase decision-making model of IPGA and DEMATEL analysis (2012) | DEMATEL; IPGA; Restaurant service quality |
32 | Factorial validation of hospitality service attitude (2012) | Customer satisfaction; Hotel industry; Interaction quality; service attitude; service quality |
33 | It is all about the emotional state: Managing tourists’ experiences (2012) | Customer satisfaction; Emotional state; Hotel setting; Leisure experience; servicescape |
34 | Measurement scale for eco-component of hotel service quality (2012) | Eco-component; Eco-label; Ecological expectations; Hotel service quality; Wellness hotels |
35 | Relationship quality between exhibitors and organizers: A perspective from Mainland China’s exhibition industry (2012) | China; Exhibitions; Relationship quality |
36 | service guarantees in the hotel industry: Their effects on consumer risk and service quality perceptions (2012) | Corporate reputation; Hotel; Perceived quality; Perceived risk; service guarantees |
37 | service quality and tipping: The moderating role of the quality of food (2012) | Quality of food; service quality; Tipping behavior |
38 | service-leadership competencies for hospitality and tourism management (2012) | Competency model; Hospitality and tourism; Leadership; service quality |
39 | The underlying dimensions of tipping behavior: An exploration, confirmation, and predictive model (2012) | Consumer behavior; Motivation; Restaurants; service quality; Social norms; Tipping |
40 | When I put on my service mask: Determinants and outcomes of emotional labor among hotel service providers according to affective event theory (2012) | Affective event theory; Emotional labor; Hotel service employees; Negative emotions; service quality |
41 | Corporate social responsibility practices in four and five-star hotels: Perspectives from Hong Kong visitors (2013) | Corporate social responsibility; Customer perceptions; Hong Kong; Hotels |
42 | Emotional intelligence and adaptability-service encounters between casino hosts and premium players (2013) | Adaptability; Casino hosts; Casino industry; Emotional intelligence; Premium player; service performance |
43 | Factors influencing internal service quality at international tourist hotels (2013) | Hospitality service; Internal service quality; Leadership; Organizational culture |
44 | Factors influencing the effectiveness of online group buying in the restaurant industry (2013) | Discount; Group buying; Restaurant; Return intention; Satisfaction; service quality |
45 | Is satisfaction enough to ensure reciprocity with upscale restaurants? The role of gratitude relative to satisfaction (2013) | Gratitude; Reciprocal behaviors; Relationship benefits; Satisfaction; Upscale restaurant |
46 | Justice perceptions and drives of hotel employee social loafing behavior (2013) | China hotel industry; Commitment; Justice perceptions; Social loafing; Turnover intention |
47 | Multi-dimensions of patrons’ emotional experiences in upscale restaurants and their role in loyalty formation: Emotion scale improvement (2013) | Commitment; Emotion measurement; Image; Loyalty intentions; Satisfaction; service quality; Trust; Upscale restaurant |
48 | The effect of regulatory focus and delay type on consumers’ reactions to delay (2013) | Affective response; Delay type; Expectancy model; Field theory; Regulatory focus; service quality |
49 | The effects of restaurant servers’ perceptions of customers’ tipping behaviors on service discrimination (2013) | Buyer monitoring; Employee control mechanisms; Restaurant; service discrimination; service quality; Tipping |
50 | The influence of customer brand identification on hotel brand evaluation and loyalty development (2013) | Brand loyalty; Brand trust; Identification; Perceived value; service quality |
51 | The role of frequency of patronage and service quality of all-you-can-eat buffet restaurant: A perspective of socio-economic and demographic characteristics of African American consumers (2013) | African American consumers; Blacks; Buffet restaurant marketing; Food consumption; Restaurant patronage; service quality |
52 | A patron, a referral and why in Macau casinos -The case of mainland Chinese gamblers (2014) | Attitudinal loyalty; Behavioural loyalty; Casino service quality; Chinese gamblers; Loyalty programme; Macau casinos; Membership |
53 | Applying service Profit Chain model to the Korean restaurant industry (2014) | Customer constructs; Employee constructs; Internal service quality; Korean restaurant; Organizational commitment; service Profit Chain |
54 | Attitudinal dimensions of professionalism and service quality efficacy of frontline employees in hotels (2014) | Customer orientation; Knowledge; Professionalism; Self-efficacy; Self-management; Sense of calling |
55 | Becoming an ambidextrous hotel: The role of customer orientation (2014) | Customer orientation; Exploitation; Exploration; service improvement; service innovation |
56 | Effective restaurant rating scale development and a mystery shopper evaluation approach (2014) | Mystery shopper; Restaurant; Restaurant rating; Scale development; service quality |
57 | Job standardization and service quality: The mediating role of prosocial service behaviors (2014) | Job standardization; Prosocial service behaviors; service quality |
58 | Linking service quality, customer satisfaction and loyalty in casinos, does membership matter? (2014) | Casino marketing, Macau; Customer loyalty; Customer satisfaction; Membership; service quality |
59 | Why do customers switch? More satiated or less satisfied (2014) | Atmospheric quality; Food quality; Satiation; Satisfaction; service quality; Switching intention |
60 | Wine attributes, perceived risk and online wine repurchase intention: The cross-level interaction effects of website quality (2014) | Hierarchical linear modeling; Multilevel analysis; Online wine repurchase intention; Perceived risk; Website quality; Wine attributes |
61 | A conflict of choice: How consumers choose where to go for dinner (2015) | Food quality; Multi-attribute decision making; Restaurant choice experiment; service quality |
62 | A segmentation of online reviews by language groups: How English and non-English speakers rate hotels differently (2015) | Language; Online ratings; Reputation; Satisfaction difference; Traveler distribution |
63 | Antecedents of mandatory customer participation in service encounters: An empirical study (2015) | Customer participation; Loyalty; Purchase importance; Role clarity; Self-efficacy; service quality |
64 | Applying mixed methods to identify what drives quick service restaurant’s customer satisfaction at the unit-level (2015) | Customer satisfaction; Kano’s model; Performance optimization; Product quality; Quick service restaurants; service quality |
65 | Consumer-based chain restaurant brand equity, brand reputation, and brand trust (2015) | Brand equity; Brand reputation; Brand trust; Chain restaurant; Visit purpose |
66 | Does uncertain demand affect service quality? (2015) | Capital-labor ratio; Hotel industry; service quality; Uncertain demand |
67 | Impacts of cruise service quality and price on vacationers’ cruise experience: Moderating role of price sensitivity (2015) | Cruise; Loyalty; Novelty; Price; Price sensitivity; service quality; Value |
68 | Positive emotions and behavioral intentions of customers in full-service restaurants: Does aesthetic labor matter? (2015) | Aesthetic labor; Behavioral intention; Full-service restaurant; Positive emotion |
69 | The cross-impact of network externalities on relationship quality in exhibition sector (2015) | Customer loyalty; Exhibition; Network externalities; Relationship quality; service quality |
70 | Understanding service experience and its impact on brand image in hospitality sector (2015) | Brand image; Customer experiences; Customer Satisfaction; India; service quality |
71 | Value dimensions in consumers’ experience: Combining the intra- and inter-variable approaches in the hospitality sector (2015) | Extrinsic vs. intrinsic values; Loyalty; Perceived value; Satisfaction; Value dimensions |
72 | Adaptation of hospitality service quality scales for marina services (2016) | Marinas; service quality; Turkish marinas; Yachtsmen’s satisfaction |
73 | An emotional labor perspective on the relationship between customer orientation and job satisfaction (2016) | Customer orientation; Emotional labor; Job satisfaction |
74 | Do competitive strategy effects vary across hotel industry cycles? (2016) | Advertising expenditure; Business cycle; Hotel industry; Pricing strategy; Quality strategy |
75 | Embracing or fighting the urge: A multilevel investigation on casino service, branding and impulsive gambling (2016) | Brand attachment; Brand equity; Casinos; Impulsive gambling; Loyalty; service quality |
76 | Hedonic adaptation and satiation: Understanding switching behavior in the restaurant industry (2016) | Hedonic adaptation; Restaurants; Satiation; Satisfaction; Switching |
77 | Internal branding process: Exploring the role of mediators in top management’s leadership-commitment relationship (2016) | Brand commitment; Employee brand knowledge; Employee-brand fit; Psychological contract; Top management’s brand-oriented leadership |
78 | The influences of restaurant menu font style, background color, and physical weight on consumers’ perceptions (2016) | Menu background color; Menu font style; Menu weight; Restaurant scale; Restaurant service |
79 | Exploring the nonlinear impact of critical incidents on customers? general evaluation of hospitality services (2017) | Critical incident technique; Hospitality industry; Kano model; service quality; TripAdvisor |
80 | Extending the scope of hotel client reactions to employee injustice: Hotel employer reviews on the Internet (2017) | Client satisfaction; Hotel employee (mis)treatment; Hotel management; Organizational justice; The Internet |
81 | Impact of hotel-restaurant image and quality of physical-environment, service, and food on satisfaction and intention (2017) | Customer satisfaction; Food quality; Intentions; Luxury hotel restaurant; Physical environment quality; service quality |
82 | The effects of teppanyaki restaurant stimuli on diners? Emotions and loyalty (2017) | Chef’s image; Diners; Emotions; Loyalty; Teppanyaki |
83 | The impact of personal and functional aspects of restaurant employee service behaviour on customer satisfaction (2017) | Customer satisfaction; Personal aspects; Restaurant service quality; service behaviour; service encounter |
84 | The impact of the social servicescape, density, and restaurant type on perceptions of interpersonal service quality (2017) | Density; DINESERV; Restaurant; service quality; Social servicescape |
85 | Understanding the dimensions of customer relationships in the hotel and restaurant industries (2017) | Customer lifetime financial value; Customer relationships; Hospitality marketing strategy; Relationship marketing |
86 | Willingness to pay in negative restaurant service encounters (2017) | Ambiance; Food quality; service encounter; service quality; Value; Willingness to pay |
87 | Projecting service quality: The effects of social media reviews on service perception (2018) | Social media reviews; Social media popularity; Service quality; Credibility; Service attributes; Facebook |
88 | Less is more: A new insight for measuring service quality of green hotels (2018) | and GLSERV scale; Carbon reduction; Environmental protection; Green hotel; service quality |
89 | On the relationship between intellectual capital and financial performance: A panel data analysis on SME hotels (2018) | Dynamic panel data; Financial performance; Intellectual capital; Small and medium-sized enterprise hotels |
90 | Projecting service quality: The effects of social media reviews on service perception (2018) | Credibility; Facebook; service attributes; service quality; Social media popularity; Social media reviews |
91 | The effects of organizational and personal resources on stress, engagement, and job outcomes (2018) | Customer orientation; Engagement; Hotel employees; Job outcomes; Job stress; Management commitment to service quality |
92 | The Integration between service Value and service Recovery in the Hospitality Industry: An Application of QFD and ANP (2018) | Analytic network process; Customer satisfaction; Quality function deployment; service failure; service recovery |
93 | Changing tires on a moving car: the role of timing in hospitality and service turnaround processes (2019) | Hospitality industry; Recovery; Retrenchment; service industry; Turnaround process |
94 | Consumer values and service quality perceptions of food truck experiences (2019) | DINESERV; Food truck; Hedonic value; Importance-performance analysis; Utilitarian value |
95 | Developing and validating a mobile catering app success model (2019) | E-commerce system success model; eWOM; Mobile catering app; Perceived price; Perceived promotions; Product quality |
96 | Exploring Airbnb service quality attributes and their asymmetric effects on customer satisfaction (2019) | Airbnb; Customer satisfaction; Impact asymmetry analysis; Impact range performance analysis; Mixed method; service quality |
97 | Good discounts earn good reviews in return? Effects of price promotion on online restaurant reviews (2019) | Image; Online consumer review; Price promotion; Restaurant; Review rating; Textual content |
98 | The impact of green practices in coastal tourism: An empirical investigation on an eco-labelled beach club (2019) | Beach club; Behavioral intention; Coastal tourism; Ecolabel; Green practices; PLS-SEM |
Journal of Hospitality and Tourism Research | ||
99 | Relationships Among Experiential Marketing, Experiential Value, and Customer Satisfaction (2008) | customer satisfaction; experiential marketing; experiential value; structural equation modeling |
100 | Tourists’ Satisfaction Judgments: An Investigation of Emotion, Equity, and Attribution (2008) | attribution; culture; emotion; equity; package tour; satisfaction |
101 | Stakeholder service perspectives: A triadic analysis of service quality in south Mississippi fine dining restaurants (2009) | Quality perceptions; service quality; Stakeholders |
102 | Does cultural difference affect customer’s response in a crowded restaurant environment? A comparison of American versus Chinese customers (2010) | Attribution; Crowdedness; Cultural differences |
103 | Influence of the Quality of Food, service, and Physical Environment on Customer Satisfaction and Behavioral Intention in Quick-Casual Restaurants: Moderating Role of Perceived Price (2010) | behavioral intention; perceived price; quality dimensions (food service and physical environment); quick-casual restaurants; satisfaction |
104 | The role and effect of job satisfaction and empowerment on customers’ perception of service quality: A study in the restaurant industry (2010) | Customer satisfaction; Employee empowerment; Employee job satisfaction; HRM-service quality link; Restaurant services management; service quality |
105 | Tipping and service quality: A within-subjects analysis (2010) | Equity; Incentive; Reward; service quality; Tipping |
106 | Tour guide performance and tourist satisfaction: A study of the package tours in Shanghai (2010) | service quality; Tour experience; Tour guide performance; Tour operator; Tourist satisfaction |
107 | Toward a Theory of Restaurant Décor: An Empirical Examination of Italian Restaurants in Manhattan | New York restaurants; restaurant décor; theory of reasoned action |
108 | Synthesizing the effects of service quality, value, and customer satisfaction on behavioral intentions in the motel industry: An empirical analysis (2011) | behavioral intentions; customer satisfaction; motel industry; service quality; value |
109 | An Exploratory Examination of Supervisor Undermining, Employee Involvement Climate, and the Effects on Customer Perceptions of service quality in Quick-service Restaurants (2013) | customer service; employee involvement; quick-service restaurants; undermining |
110 | The Influence of Hotel Price on Perceived service quality and Value in E-Tourism: An Empirical Investigation Based on Online Traveler Reviews (2014) | online reviews; perceived quality; perceived value; price effects |
111 | Enhancing Consumer Value in Wine Tourism (2015) | consumption values; experiential marketing; marketing; service quality |
112 | A quality-Value-Attitude Model: The Case of Expo 2010 Shanghai (2016) | attitude; economic value; emotional value; mega-event quality; Shanghai Expo |
113 | Socially Responsible Customers and the Evaluation of service quality (2016) | customer expectations; dimensions of social responsibility; ethical consumers; service quality; social responsibility dimension scale; socially responsible consumers |
114 | Construction and Validation of the Customer Participation Scale (2017) | customer loyalty; customer roles; mandatory customer participation; scale development; service quality |
115 | Signaling service quality via Website e-CRM Features: More Gains for Smaller and Lesser Known Hotels | Signaling theory; electronic customer relationship management; e-CRM, website quality |
116 | Examination of Restaurant Quality, Relationship Benefits, and Customer Reciprocity from the Perspective of Relationship Marketing Investments (2017) | customer reciprocity; relationship benefit; relationship marketing investment; restaurant quality |
117 | Psychological Capital in the Quick Service Restaurant Industry: A Study of Unit-Level Performance (2017) | customer satisfaction; psychological capital; quick service restaurants; revenues; service quality |
118 | Signaling service quality via Website e-CRM Features: More Gains for Smaller and Lesser Known Hotels (2017) | e-CRM; electronic customer relationship management; signaling theory; website quality |
119 | The Effect of Tourist Relationship Perception on Destination Loyalty at a World Heritage Site in China: The Mediating Role of Overall Destination Satisfaction and Trust (2017) | destination image; loyalty; satisfaction; service fairness; service quality; trust |
120 | The Effect of Event Supportive Service Environment and Authenticity in the Quality-Value-Satisfaction Framework (2018) | authenticity; customer satisfaction; festival; perceived value; program quality; service environment |
121 | Tourist Shoppers??Evaluation of Retail service: A Study of Cross-Border Versus International Outshoppers (2018) | cross-border outshoppers; evaluation of retail service; international outshoppers; tourist shopping behavior |
Journal of Travel Research | ||
122 | The effects of quality and satisfaction on awareness and behavioral intentions: Exploring the role of a wine festival (2008) | Awareness; Behavioral intentions; Perceived quality; Satisfaction; Wine festival |
123 | “You felt like lingering”: Experiencing “real” service at the winery tasting room (2009) | Hospitality; service experience; service quality; Wine tourism |
124 | A mediation model of tourists’ repurchase intentions for packaged tour services (2009) | Packaged tour services; Perceived value; Repurchase intentions; Satisfaction; service quality |
125 | Small-business owners’ knowledge and rural tourism establishment performance in Spain (2009) | Knowledge; Objective quality; Perceived quality; Rural tourism; Small-business owner |
126 | Tip-Collection strategies, service guarantees, and consumer evaluations of group package tours (2009) | Consumer evaluations; Group package tours; service guarantee; Tip-collection strategy |
127 | The role of cybermediaries in reputation building and price premiums in the online hotel market (2012) | cybermediary; online hotel market; online travel agent; reputation |
128 | A Systematic Approach to Scale Development in Tourist Shopping Satisfaction: Linking Destination Attributes and Shopping Experience (2013) | experience; satisfaction; scale development; tourism shopping; tourist facility |
129 | Guests and Hosts Revisited: Prejudicial Attitudes of Guests toward the Host Population (2014) | cultural bubble; host-guest relationships; prejudice; tourism’s impact; tourist attitudes |
130 | Perceived Destination Image: An Image Model for a Winter Sports Destination and Its Effect on Intention to Revisit (2015) | destination image model; SEM; service quality; sport events; visitor management |
131 | Enhancing service Loyalty: The Roles of Delight, Satisfaction, and service quality (2017) | delight; experience; loyalty; PLS path modeling; quality; satisfaction |
132 | Service Quality Perceptions, Online Visibility, and Business Performance in Rural Lodging Establishments (2017) | business performance; online comments; qualitative content analysis; rural tourism; web visibility |
133 | Medical Tourism Experience: Conceptualization, Scale Development, and Validation (2018) | health tourism; tourist perception; travel experience; wellness tourism |
134 | Flying to Quality: Cultural Influences on Online Reviews (2019) | airlines; cultural differences; electronic WOM; online reviews; service quality; structural topic model |
Tourism Management | ||
135 | A service quality measurement architecture for hot spring hotels in Taiwan (2008) | Analysis network process (ANP); Hot spring hotels; service quality |
136 | Developing a multidimensional and hierarchical service quality model for the travel agency industry (2008) | Multidimensional and hierarchical structure; service quality; Travel agencies industry |
137 | Do airline self-service check-in kiosks meet the needs of passengers? (2008) | Importance-performance analysis; Ridit analysis; Self-service kiosks |
138 | A multi-criteria assessment of tourist farm service quality (2009) | DEXi; Multi-criteria modeling; Rural tourism; service quality; Tourist farm |
139 | Understanding the relationships of quality, value, equity, satisfaction, and behavioral intentions among golf travelers (2009) | Behavioral intention; Customer loyalty; Equity; Golf traveler; Satisfaction; Value |
140 | A visitors’ evaluation index for a visit to an archaeological site (2010) | Archaeological site; Formative index; service convenience; service experience; service quality |
141 | An exploratory inquiry into destination risk perceptions and risk reduction strategies of first time vs. repeat visitors to a highly volatile destination (2011) | Motives; Repeat visitors; Risk perception; Risk reduction strategies; Volatile destination |
142 | Critical issues affecting the service quality and professionalism of the tour guides in Hong Kong and Macau (2011) | Entrepreneur role; Professional habitus; Professionalism; Role conflict; service quality; Tour guide |
143 | Customer satisfaction using low cost carriers (2011) | Behavioral intentions; Customer satisfaction; Low cost carriers; Perceived service quality |
144 | Using a modified grey relation method for improving airline service quality (2011) | Airline; Customers’ needs; Grey relation; Multiple-criteria decision-making (MCDM); service quality; SERVQUAL |
145 | Comment on “Using a modified grey relation method for improving airline service quality” (2012) | Airline; Grey relation; MCDM; service quality; VIKOR |
146 | Passengers’ perceptions of airline lounges: Importance of attributes that determine usage and service quality measurement (2012) | Airline lounge; Atmosphere; F&B service; service quality |
147 | Reply to “Comment on using a modified grey relation method for improving airline service quality” (2012) | Grey relation; service quality; TOPSIS; VIKOR |
148 | Quality deterioration in package tours: The interplay of asymmetric information and reputation (2013) | Asymmetric information; China; Package tours; Quality deterioration; Reputation |
149 | A novel framework for customer-driven service strategies: A case study of a restaurant chain (2014) | Customer satisfaction; Importance-performance analysis; service quality; Signal-to-noise ratio; The Kano model |
150 | Examining strategies for maximizing and utilizing brand prestige in the luxury cruise industry (2014) | Brand consciousness; Brand identification; Brand prestige; Luxury cruise; Well-being perception |
151 | Improving importance-performance analysis: The role of the zone of tolerance and competitor performance. The case of Taiwan’s hot spring hotels (2014) | Benchmarking; Hot spring hotels; services quality; Zone of tolerance |
152 | Developing similarity-based IPA under intuitionistic fuzzy sets to assess leisure bikeways (2015) | Bikeway; Importance-performance analysis; Intuitionistic fuzzy set; Pattern recognition; service quality; Similarity |
153 | Ensuring corporate travel compliance-Control vs. commitment strategies (2015) | Case study; Commitment; Control; Corporate travel; service quality; service triad; Travel policy compliance |
154 | service quality and the training of employees: The mediating role of organizational commitment (2015) | Commitment; Hotels; India; service quality; Tourist; Training |
155 | The determinants of recommendations to use augmented reality technologies: The case of a Korean theme park (2015) | Augmented reality; DeLone and McLean model; Personal innovativeness; Process theory; Satisfaction; Smartphone |
156 | Using a randomised experiment to test the causal effect of service quality on visitor satisfaction and loyalty in a remote national park (2015) | Interventions; Loyalty; Protected areas; Randomised experiment; Visitor satisfaction |
157 | A comparison of service quality attributes for stand-alone and resort-based luxury hotels in Macau: 3-Dimensional importance-performance analysis (2016) | Importance-performance analysis; Luxury hotel; service quality measurement scale; Three-factor theory |
158 | Hotel attributes: Asymmetries in guest payments and gains—A stated preference approach (2016) | Discrete choice experiments; Discrete choice models; Hotel choice; Willingness to accept; Willingness to pay |
159 | Police culture, tourists and destinations: A study of Uttarakhand, India (2016) | Leader behavior; Police organization culture; service quality of police; Tourists’ confidence in police |
160 | The effects of perceived service quality on repurchase intentions and subjective well-being of Chinese tourists: The mediating role of relationship quality (2016) | Customer satisfaction; Customer-company identification; Repurchase intentions; service quality; Subjective well-being |
161 | The trickle-down effect of servant leadership on frontline employee service behaviors and performance: A multilevel study of Chinese hotels (2016) | Hospitality; Servant leadership; service climate; service quality; service-oriented behavior; Trickle-down model |
162 | Travel web-site design: Information task-fit, service quality and purchase intention (2016) | Empirical research; Information-task fit; Product quality; Purchase intentions; Website design quality |
163 | An ant colony based optimization for RFID reader deployment in theme parks under service level consideration (2017) | Ant colony optimization; Reader deployment; service level index; Theme parks; Tracking systems |
164 | Assessing the effectiveness of empowerment on service quality: A multi-level study of Chinese tourism firms (2017) | Cross-level; Empowerment climate; Psychological empowerment; service behavior-based evaluation (SBE); service quality; Tourism firms |
165 | Festival attributes and perceptions: A meta-analysis of relationships with satisfaction and loyalty (2017) | Attributes; Festival; Loyalty; meta-analysis; Perceptions; Satisfaction |
166 | Sources of satisfaction with luxury hotels for new, repeat, and frequent travelers: A PLS impact-asymmetry analysis (2017) | Frequent travelers; Impact-asymmetry analysis; Luxury hotels; Satisfaction; service quality |
167 | Contemplating museums??service failure: Extracting the service quality dimensions of museums from negative on-line reviews (2018) | Museum management; Museum tourism; On-line review; service failure; service quality; Social media; TripAdvisor; Visitor experience |
168 | Does a happy destination bring you happiness? Evidence from Swiss inbound tourism (2018) | Happiness; Life satisfaction; Switzerland; Tourist destination |
169 | In-flight NCCI management by combining the Kano model with the service blueprint: A comparison of frequent and infrequent flyers (2018) | Airline industry; Flying frequency; In-flight NCCI; Kano model; service blueprint |
170 | Innovation and 19th century hotel industry evolution (2018) | Hotel industry history; Niche cumulation; Technological transition; Tourism history; Tourism methodology |
171 | Is culture of origin associated with more expressions? An analysis of Yelp reviews on Japanese restaurants (2018) | Cross-cultural difference; Online restaurant review; Sentiment analysis; Vocabulary range |
172 | Is role stress always harmful? Differentiating role overload and role ambiguity in the challenge-hindrance stressors framework (2018) | Challenge-hindrance stressors; Employee psychological empowerment; Hierarchical linear modeling; Organizational supportive leadership climate; Role ambiguity; Role overload; service quality |
173 | Mobile social tourism shopping: A dual-stage analysis of a multi-mediation model (2018) | Artificial Neural Network analysis; Mobile social tourism shopping; Multiple mediation analysis; Partial Least Squares Structural Equation Modelling; Stimulus-Organism-Response framework; Tourism products and services |
174 | Past themes and future trends in medical tourism research: A co-word analysis (2018) | Bibliometric analysis; Co-word analysis; Health tourism; Medical tourism; Thematic evolution |
175 | Predicting determinants of hotel success and development using Structural Equation Modelling (SEM)-ANFIS method (2018) | Critical Success Factors (CSFs); HOT-fit Model; Hotel success and development; SEM-ANFIS; TOE framework; Tourism |
176 | Quality assessment of airline baggage handling systems using SERVQUAL and BWM (2018) | Baggage handling; Best worst method; BWM; Quality; SERVQUAL |
177 | Cooperation and competition between online travel agencies and hotels (2019) | competition; Cooperation; hotel; O2O commerce; Online travel agency |
178 | What do hotel customers complain about? Text analysis using structural topic model (2019) | Customer dissatisfaction; Online hotel reviews; Structural topic model; Text mining; Trip advisor |
No. | The Most Frequently Used Words in Titles | No. | The Most Frequently Used Words in Abstracts | ||
---|---|---|---|---|---|
Word | Frequency | Word | Frequency | ||
1 | service quality | 42 | 1 | service quality | 259 |
2 | customer | 21 | 2 | study | 239 |
service | 3 | service | 154 | ||
4 | effect | 20 | 4 | customer | 145 |
5 | role | 19 | 5 | result | 132 |
6 | restaurant | 18 | 6 | hotel | 116 |
7 | hotel | 16 | 7 | research | 108 |
8 | perception | 11 | 8 | relationship | 106 |
9 | model | 9 | 9 | satisfaction | 97 |
satisfaction | 10 | model | 95 |
Papers | Density | Distance | Clustering Coefficient | |
---|---|---|---|---|
All | 178 | 0.01 | 1.397 | 1.614 |
Influential Papers | ||
---|---|---|
No. | Title | PageRank |
1 | [ ] | 0.018510 |
Influence of institutional DINESERV on customer satisfaction, return intention, and word-of-mouth | ||
2 | [ ] | 0.007353 |
Antecedents of mandatory customer participation in service encounters: An empirical study | ||
[ ] | ||
Construction and validation of the customer participation scale | ||
4 | [ ] | 0.006856 |
Determinants of dining satisfaction and post-dining behavioral intentions | ||
5 | [ ] | 0.005837 |
Effects of service quality and food quality: The moderating role of atmospherics in an ethnic restaurant segment | ||
6 | [ ] | 0.004211 |
Customer value in the hotel industry: What managers believe they deliver and what customer experience | ||
7 | [ ] | 0.003915 |
A service quality measurement architecture for hot spring hotels in Taiwan | ||
8 | [ ] | 0.003915 |
Using a modified grey relation method for improving airline service quality | ||
9 | [ ] | 0.003845 |
Understanding the relationships of quality, value, equity, satisfaction, and behavioral intentions among golf travelers | ||
10 | [ ] | 0.003835 |
Developing a multidimensional and hierarchical service quality model for the travel agency industry |
Clusters | Top Three Lead Papers According to the PageRank Algorithm | |
---|---|---|
1 | [ ] | A systematic approach to scale development in tourist shopping satisfaction: Linking destination attributes and shopping experience |
[ ] | Enhancing service loyalty: The roles of delight, satisfaction, and service quality | |
[ ] | Festival attributes and perceptions: A meta-analysis of relationships with satisfaction and loyalty | |
2 | [ ] | An investigation of green hotel customers’ decision formation: Developing an extended model of the theory of planned behavior |
[ ] | Less is more: A new insight for measuring service quality of green hotels | |
[ ] | The impact of green practices in coastal tourism: An empirical investigation on an eco- labeled beach club | |
3 | [ ] | Customer value in the hotel industry: What managers believe they deliver and what customer experience |
[ ] | Understanding the relationships of quality, value, equity, satisfaction, and behavioral intentions among golf travelers | |
[ ] | Pay for performance and work attitudes: The mediating role of employee-organization service value congruence | |
4 | [ ] | Influence of the quality of food, service, and physical environment on customer satisfaction and behavioral intention in quick-casual restaurants: Moderating role of perceived price |
[ ] | Restaurant consumers repeat patronage: A service quality concern | |
[ ] | Foreign travelers’ satisfaction with traditional Korean restaurants | |
5 | [ ] | Relationships among experiential marketing, experiential value, and customer satisfaction |
[ ] | The role and effect of job satisfaction and empowerment on customers’ perception of service quality: A study in the restaurant industry | |
[ ] | An exploratory examination of supervisor undermining, employee involvement climate, and the effects on customer perceptions of service quality in quick-service restaurants | |
6 | [ ] | A service quality measurement architecture for hot spring hotels in Taiwan |
[ ] | Developing a multidimensional and hierarchical service quality model for the travel agency industry | |
[ ] | An examination of electronic video clips in the context of hotel Websites | |
7 | [ ] | Influence of institutional DINESERV on customer satisfaction, return intention, and word-of-mouth |
[ ] | Determinants of dining satisfaction and post-dining behavioral intentions | |
[ ] | Effects of service quality and food quality: The moderating role of atmospherics in an ethnic restaurant segment |
Cluster | Main Topic |
---|---|
1 | Tourist satisfaction |
2 | Sustainable issues in tourism |
3 | Value of service quality for customers |
4 | Restaurant service quality |
5 | Customer perception of tourism service quality |
6 | Tourism service quality assessment |
7 | Customer behavior |
Year | Cluster 1 | Cluster 2 | Cluster 3 | Cluster 4 | Cluster 5 | Cluster 6 | Cluster 7 |
---|---|---|---|---|---|---|---|
2008 | 1 | 1 | 1 | 2 | 1 | ||
2009 | 2 | 1 | |||||
2010 | 1 | 1 | 1 | 1 | 2 | 3 | |
2011 | 2 | 3 | 2 | 1 | |||
2012 | 3 | ||||||
2013 | 1 | 1 | 1 | 1 | 1 | 2 | |
2014 | 1 | 1 | 1 | 3 | |||
2015 | 2 | 1 | 3 | ||||
2016 | 1 | 2 | 1 | ||||
2017 | 2 | 1 | 3 | 1 | 1 | 2 | |
2018 | 1 | 1 | 1 | 2 | 1 | ||
2019 | 1 | 1 | |||||
Total | 4 | 4 | 12 | 12 | 5 | 12 | 21 |
Analysis Process | ||
---|---|---|
Network construction | Keyword network construction | Refinement of search keywords |
Construction of keyword network based on the frequency of keyword co-occurrence | ||
Construction of commonly addressed keyword network based on component analysis | ||
Network analysis | Keyword network analysis | Network centrality analysis (degree, betweenness, closeness) |
Cluster analysis | ||
Network centrality analysis by year |
Rank | Degree Centrality | Betweenness Centrality | Closeness Centrality |
---|---|---|---|
1 | satisfaction | satisfaction | satisfaction |
2 | customer satisfaction | customer satisfaction | customer satisfaction |
3 | value | China | value |
4 | behavioral intention | behavioral intention | behavioral intention |
5 | online review | emotion | online review |
6 | equity | online review | equity |
7 | loyalty | service failure | loyalty |
8 | emotion | equity | emotion |
9 | perceived value | electronic word of mouth | perceived value |
10 | customer loyalty | perceived quality | customer loyalty |
2008–2016 | 2017–2019 | 2008–2016 | 2017–2019 | 2008–2016 | 2017–2019 | |
---|---|---|---|---|---|---|
Rank | Degree Centrality | Closeness Centrality | Betweenness Centrality | |||
1 | service quality | service quality | service quality | service quality | service quality | service quality |
2 | satisfaction | hospitality industry | satisfaction | trip advisor | satisfaction | customer satisfaction |
3 | customer satisfaction | trip advisor | customer satisfaction | loyalty | China | trip advisor |
4 | loyalty | loyalty | loyalty | hospitality industry | customer satisfaction | hospitality industry |
5 | equity | satisfaction | equity | satisfaction | emotion | loyalty |
Share and Cite
Park, J.; Jeong, E. Service Quality in Tourism: A Systematic Literature Review and Keyword Network Analysis. Sustainability 2019 , 11 , 3665. https://doi.org/10.3390/su11133665
Park J, Jeong E. Service Quality in Tourism: A Systematic Literature Review and Keyword Network Analysis. Sustainability . 2019; 11(13):3665. https://doi.org/10.3390/su11133665
Park, Jinsoo, and EuiBeom Jeong. 2019. "Service Quality in Tourism: A Systematic Literature Review and Keyword Network Analysis" Sustainability 11, no. 13: 3665. https://doi.org/10.3390/su11133665
Article Metrics
Article access statistics, further information, mdpi initiatives, follow mdpi.
![MDPI Open Access Journals MDPI](https://pub.mdpi-res.com/img/design/mdpi-pub-logo-white-small.png?71d18e5f805839ab?1723640743)
Subscribe to receive issue release notifications and newsletters from MDPI journals
![essay on importance of cleanliness in tourism industry search](https://img.icons8.com/ios/50/000000/search--v1.png)
THE IMPACT OF HOTEL CLEANLINESS ON GUEST SATISFACTION
May 18, 2023
![essay on importance of cleanliness in tourism industry THE IMPACT OF HOTEL CLEANLINESS ON GUEST SATISFACTION](https://grb.com.ph/uploads/folder_1/folder_2/097b0f11361fc0e3652cb7d96c6ca5bb.jpg)
The pandemic has had a significant impact on the hotel and restaurant business among others in recent years. One significant takeaway from the COVID-19 pandemic is the high demand for cleanliness and hygiene. Even as restrictions ease up, health and safety protocols are still in place to ensure the safety of everyone, especially in the industry. These include but aren’t limited to practicing proper hand hygiene, maintaining a one-meter distance in public, and wearing a mask, especially indoors and in enclosed spaces.
Practicing sanitation and hygiene protocols in the hotel industry should be front and center, considering the number of people that enter and exit the establishment regularly. Receptionists, porters, chefs, and housekeepers interact with each other and guests while going about their daily tasks, which is why they must always abide by health and safety procedures.
In an article by the Institute of Hospitality, “The importance of hygiene for guest satisfaction”, they cite the research done by P&G Professional which shows that 78 percent of hotel guests significantly value cleanliness as a factor that affects their decision in choosing a hotel. With enhanced hygiene protocols up, a survey by the American Hotel & Lodging Association suggests that 8 out of ten travelers say they are more comfortable staying at a hotel.
However, it is important to veer away from the act of “hygiene theater” which is the mere appearance of enhanced protocols in place of true hygiene and cleanliness. Hotel owners and managers must commit themselves to implementing stricter cleaning and disinfecting protocols and find efficient ways to communicate this approach to their staff and guests. According to the hospitality industry magazine Hotel Management, they can do so in the following ways:
Outline Cleaning Procedures: Coming into contact with someone who may be a carrier of COVID-19 is highly possible in a hotel setting. The Centers for Disease Control and Prevention recommends cleaning and disinfecting a facility where a person has tested positive for COVID-19 within 24 hours. For daily cleaning and disinfecting, hotel managers must develop a plan indicating which areas to prioritize during the cleaning process.
Clean Out in the Open: Seeing staff clean and disinfect areas openly gives guests the sense that the hotel prioritizes the health and safety of their guests.
Reevaluate Cleaning Chemicals and Technology: As vital as the cleaning product used, is the application method. Hotels must choose cleaning agents and machines that can perform tasks in less time. Opting for foggers or sprayers and an EPA-registered disinfectant will help disinfect surfaces quickly, efficiently, and safely.
Invest in Proper Training: Hotels must take the time to invest in and facilitate necessary training for their employees. Chemicals can be hazardous, so knowing which disinfectants to use in various areas and situations reduce the chances of injury. Furthermore, such accreditation helps the hotel management and its staff prepare for, respond to, and recover from unforeseen risks.
In relation to the last two points, there is a significant difference between cleaning and disinfecting. According to the Centers for Disease Control and Prevention (CDC), cleaning refers to removing dirt and impurities from surfaces, cleaning however does not kill germs. Disinfecting, on the other hand, utilizes chemicals to kill germs found on surfaces and reduces the risk of spreading and infection. With this in mind, hotel employees must know what, where, and how to clean properly. An article by Diversey mentions that regularly sanitizing and cleaning areas like the following are important for guest satisfaction:
- Guest room bathroom
- Guest room sleeping/sitting area
- Public toilets/washrooms
- Hotel restaurant
- Public areas
- Hotel exterior
- Hotel grounds
![essay on importance of cleanliness in tourism industry hotel cleanliness](https://grb.com.ph/uploads/folder_1/folder_2/cdb5bbbd9f3caf9eb401754656955239.jpg)
During the height of the pandemic, research by P&G Professional showed that 70 percent of travelers say they would be more likely to pick a room, and 55 percent of them would be willing to pay more for a room if they knew the hotel used trusted and reliable cleaning products to clean and disinfect spaces.
If there’s one thing to note about the hospitality business, it's that guest satisfaction is of utmost importance. Cleanliness is highly valued by clients and should therefore be of equal priority to industry leaders. If there’s anything the pandemic has taught us, it’s that implementing proper cleaning protocols, learning what and how to clean, and knowing which products to use are some of the most effective ways to maintain hotel cleanliness. Although COVID-19 restrictions are easing up, it is in an establishment’s best interest to sustain hygiene standards to maintain customer satisfaction and loyalty.
References:
- Turner, M. (2020, August 26). Stats: Cleanliness is most important factor for Determining Hotel. Travel Agent Central. Retrieved November 25, 2022, from https://www.travelagentcentral.com/hotels/stats-cleanliness-most-important-factor-for-determining-hotel
- Turner, M. (2020, June 22). Stats: 70% of travelers prefer to know cleaning product brand at hotels. Travel Agent Central. Retrieved November 25, 2022, from https://www.travelagentcentral.com/hotels/stats-70-travelers-prefer-to-know-cleaning-product-brand-at-hotels
- Institute of Hospitality. (2019, September 27). The importance of hygiene for guest satisfaction. Institute of Hospitality. Retrieved November 25, 2022, from https://www.instituteofhospitality.org/the-importance-of-hygiene-for-guest-satisfaction/
- Team, D. (2021, April 20). Understanding the importance of sanitation and hygiene in hotel and Restaurant Operations. The Power of D7 Foam Blog. Retrieved November 24, 2022, from https://blog.decon7.com/blog/understanding-the-importance-of-sanitation-and-hygiene-in-hotel-and-restaurant-operations
- Insero, B. (2021, September 3). How to keep hotels clean and hygienic during a pandemic. Hotel Management. Retrieved November 25, 2022, from https://www.hotelmanagement.net/operate/how-keep-hotels-clean-and-hygienic-pandemic
- Eisner, C. (2022, March 4). New sanitation guidelines for hotels and resorts (post covid-19). MaintainX. Retrieved November 25, 2022, from https://www.getmaintainx.com/blog/sanitation-guidelines-for-hotels-post-covid19/
- Decon7 Team. (2021, December 28). How effective sanitation helps meet food production demands. The Power of D7 Foam Blog. Retrieved November 25, 2022, from https://blog.decon7.com/blog/how-effective-sanitation-helps-meet-food-production-demands
- Alpaslan, D. (2022, January 7). Guest satisfaction: Perceptions of cleanliness. Diversey Philippines. Retrieved November 25, 2022, from https://diversey.com.ph/en/blog/guest-satisfaction-perceptions-cleanliness
Other Articles:
![essay on importance of cleanliness in tourism industry essay on importance of cleanliness in tourism industry](https://grb.com.ph/uploads/folder_1/folder_2/08248d0af1ef912c474b0ea88df3d01e.jpg)
The Role of Wiping and Cleaning Materials in Corporate Hygiene and Sustainability
![essay on importance of cleanliness in tourism industry essay on importance of cleanliness in tourism industry](https://grb.com.ph/uploads/folder_1/folder_2/37eda22591ddd72141f967a202075b33.jpg)
Reviewing the Standards and Emerging Trends of Industrial Floor Cleaning
![essay on importance of cleanliness in tourism industry essay on importance of cleanliness in tourism industry](https://grb.com.ph/uploads/folder_1/folder_2/7eb62372d53c153594e9070593579393.jpg)
Improving Operational Cleanliness: How Hygiene Monitoring Can Help
![essay on importance of cleanliness in tourism industry essay on importance of cleanliness in tourism industry](https://grb.com.ph/uploads/folder_1/folder_2/659499b2f976e2ee1392a22856b21735.jpg)
Proactive Microbial Monitoring: Using Indicator Organisms to Safeguard Food Safety
![essay on importance of cleanliness in tourism industry essay on importance of cleanliness in tourism industry](https://grb.com.ph/uploads/folder_1/folder_2/b1e99bb3fe449c0ecaceb1ee5d3f0467.jpg)
Prevent Unwanted Pathogens In Your Bakeries Through Proper Disinfection
![essay on importance of cleanliness in tourism industry essay on importance of cleanliness in tourism industry](https://grb.com.ph/uploads/folder_1/folder_2/3c194ced661c708214073f0e2ab75daf.jpg)
Sustainability’s importance in today’s food manufacturing industry
![essay on importance of cleanliness in tourism industry essay on importance of cleanliness in tourism industry](https://grb.com.ph/uploads/folder_1/folder_2/f0069dad141d7acee135b09c11c4e8de.jpg)
Why Food Safety Businesses Need Allergen Testing Protocols
![essay on importance of cleanliness in tourism industry essay on importance of cleanliness in tourism industry](https://grb.com.ph/uploads/folder_1/folder_2/364a6a48686e9bbe8246e5678a56ea43.jpg)
Understanding biofilms in food production
![essay on importance of cleanliness in tourism industry essay on importance of cleanliness in tourism industry](https://grb.com.ph/uploads/folder_1/folder_2/52e49fbe0807196939dfe967ec213fbc.jpg)
How Industrial Cleaning Paves the Way for Workplace Health and Safety
![essay on importance of cleanliness in tourism industry essay on importance of cleanliness in tourism industry](https://grb.com.ph/uploads/folder_1/folder_2/993abd7561de351685f08a6a71a14e53.jpg)
Updating hygiene programs for food manufacturing plants
![essay on importance of cleanliness in tourism industry essay on importance of cleanliness in tourism industry](https://grb.com.ph/uploads/folder_1/folder_2/589592e16e545057d9b636b04f442007.jpg)
The importance of sustainability in today's manufacturing industry
Solid Waste Management in the Tourism Industry
- First Online: 25 June 2022
Cite this chapter
- Mohd Suffian Yusoff 6 ,
- Mohamad Anuar Kamaruddin 7 ,
- Mohamad Haziq Mohd Hanif 7 ,
- Faris Aiman Norashiddin 7 ,
- Abdubaki Mohamed Hussen Shadi 7 ,
- Lawrence K. Wang 8 &
- Mu-Hao Sung Wang 8
Part of the book series: Handbook of Environmental Engineering ((HEE,volume 25))
685 Accesses
1 Citations
Tourism can generate a lot of opportunities and income, but it also has a lot of negative environmental and health consequences. The production of municipal solid waste and wastewater is one of the most significant impacts on the environment, economy, and finances. A variety of waste sources have been identified, and it is important to understand waste generation and its compositions. However, due to climatic conditions, geography, financial constraints, planning challenges, shifting consumption habits, transient population, and seasonal variations in waste quantity and composition, waste management in tourism destinations is particularly difficult. Furthermore, because parties involved in the design, development, and administration of tourist resorts have conflicts of interest, there is sometimes a lack of enthusiasm to implement new ideas and programs. Waste minimization, recycling, mitigation, best practices, and education should be further implemented to enhance sustainability.
This is a preview of subscription content, log in via an institution to check access.
Access this chapter
Subscribe and save.
- Get 10 units per month
- Download Article/Chapter or eBook
- 1 Unit = 1 Article or 1 Chapter
- Cancel anytime
- Available as PDF
- Read on any device
- Instant download
- Own it forever
- Available as EPUB and PDF
- Compact, lightweight edition
- Dispatched in 3 to 5 business days
- Free shipping worldwide - see info
- Durable hardcover edition
Tax calculation will be finalised at checkout
Purchases are for personal use only
Institutional subscriptions
Similar content being viewed by others
Tourism and Solid Waste Management
A Review of the Long-Term Viability of Municipal Solid Waste and the Impact It Has on People
Author information
Authors and affiliations.
School of Civil Engineering, Engineering Campus, Universiti Sains Malaysia, Nibong Tebal, Pulau Pinang, Malaysia
Mohd Suffian Yusoff
School of Industrial Technology, Universiti Sains Malaysia, Minden, Pulau Pinang, Malaysia
Mohamad Anuar Kamaruddin, Mohamad Haziq Mohd Hanif, Faris Aiman Norashiddin & Abdubaki Mohamed Hussen Shadi
Lenox Institute of Water Technology, Latham, NY, USA
Lawrence K. Wang & Mu-Hao Sung Wang
You can also search for this author in PubMed Google Scholar
Corresponding author
Correspondence to Mohd Suffian Yusoff .
Editor information
Editors and affiliations.
Lawrence K. Wang
Mu-Hao Sung Wang
Cleveland State University, Cleveland, OH, USA
Yung-Tse Hung
A method of composting organic wastes that involve the use of bacteria that require oxygen. This necessitates exposing the waste to sunlight, either by turning it or pushing air into pipes that pass through it.
Accumulation of toxic substances within living organisms contributed by the environment.
A decaying process due to nature.
Diversity among and within plant and animal species in an environment.
Stress that occurs due to damage done to an organism by other living organisms.
An international agreement reached for a specific matter.
Tourism directed toward exotic, often threatened, natural environments, intended to support conservation efforts and observe wildlife.
The effect that the environment received due to the consumption of natural resources and the by-product produced, such as harmful gases generated.
Environmental protection strategy that makes the manufacturer of the product responsible for the entire life cycle of the product and especially for the take-back, recycling, and final disposal of the product.
An extended mass of ice formed from snow falling and accumulating over the years and moving very slowly.
Measurement that seeks to capture a country’s economic output. Countries with larger GDPs will have a greater amount of goods and services generated within them and will have a higher standard of living.
An engineered method of disposing of solid waste on land that meets most of the standard requirements, such as proper siting, comprehensive site planning, proper leachate and gas management and tracking, compaction, regular and final cover, full access control, and record-keeping.
A facility for manually or mechanically separating commingled recyclables. Some MRFs are planned to distinguish recyclables from mixed municipal solid waste. The recovered materials are then baled and sold by MRFs.
Land covered with grass and other low plants.
An unintended consequence of an event or action, especially an unwelcome one.
The altitude in a particular place above which come snow remains on the ground throughout the year.
Any material that is discarded.
An automated waste collection system which conveys waste by air suction from individual buildings through a network of pipes to a central location for collection.
Volatile organic compound. Gases that are emitted from certain solids or liquids that may have short- and long-term health effects.
Rights and permissions
Reprints and permissions
Copyright information
© 2022 The Author(s), under exclusive license to Springer Nature Switzerland AG
About this chapter
Yusoff, M.S. et al. (2022). Solid Waste Management in the Tourism Industry. In: Wang, L.K., Wang, MH.S., Hung, YT. (eds) Solid Waste Engineering and Management. Handbook of Environmental Engineering, vol 25. Springer, Cham. https://doi.org/10.1007/978-3-030-96989-9_1
Download citation
DOI : https://doi.org/10.1007/978-3-030-96989-9_1
Published : 25 June 2022
Publisher Name : Springer, Cham
Print ISBN : 978-3-030-96988-2
Online ISBN : 978-3-030-96989-9
eBook Packages : Engineering Engineering (R0)
Share this chapter
Anyone you share the following link with will be able to read this content:
Sorry, a shareable link is not currently available for this article.
Provided by the Springer Nature SharedIt content-sharing initiative
- Publish with us
Policies and ethics
- Find a journal
- Track your research
![essay on importance of cleanliness in tourism industry Logo](https://i0.wp.com/aspiringyouths.com/wp-content/uploads/2021/07/Logo.png?fit=480%2C90&ssl=1)
Essay on Clean Environment
Students are often asked to write an essay on Clean Environment in their schools and colleges. And if you’re also looking for the same, we have created 100-word, 250-word, and 500-word essays on the topic.
Let’s take a look…
100 Words Essay on Clean Environment
Importance of a clean environment.
A clean environment is vital for all living beings. It keeps us healthy and happy. It’s where clean air, water, and land are free from pollution.
Our Responsibility
Benefits of a clean environment.
A clean environment reduces diseases and increases lifespan. It brings happiness and enhances the quality of life. It’s our home, let’s keep it clean.
Also check:
250 Words Essay on Clean Environment
The imperative of a clean environment, the health connection.
A clean environment reduces the prevalence of diseases and enhances physical health. Polluted air is a potent carrier of respiratory diseases, while contaminated water can lead to numerous waterborne illnesses. Hence, maintaining cleanliness in our surroundings directly contributes to our health.
Economic Impact
Environmental cleanliness also has a profound economic impact. A polluted environment can deter tourists, affecting the tourism industry. Moreover, the cost of treating diseases arising from environmental pollution can drain a nation’s financial resources. Thus, a clean environment is economically beneficial.
Role of Individuals and Governments
The responsibility of maintaining a clean environment falls on both individuals and governments. Individuals can contribute by adopting eco-friendly habits like recycling and reducing waste. Governments, on the other hand, can enforce stringent environmental regulations and promote sustainable practices.
Preserving Biodiversity
A clean environment is crucial for preserving biodiversity. Pollution disrupts ecosystems, leading to the extinction of various species. By keeping our environment clean, we can protect these species and maintain the delicate balance of our ecosystem.
In conclusion, a clean environment is pivotal for our health, economic prosperity, and biodiversity. It is a collective responsibility that requires the participation of all stakeholders. By understanding the importance of a clean environment, we can contribute to a healthier, prosperous, and more sustainable world.
500 Words Essay on Clean Environment
Understanding the concept of ‘clean environment’.
A clean environment is one that is free from pollutants and harmful substances, fostering healthy living for all species. It is characterized by clean air, pure water, fertile soil, and a balanced ecosystem. This is not merely an aesthetic or luxury concept; rather, it is a fundamental requirement for the survival of all life forms.
Maintaining a clean environment has numerous benefits. Firstly, it promotes good health by reducing the risk of diseases caused by environmental pollution, such as respiratory illnesses and cancers. Secondly, it supports biodiversity by providing a conducive habitat for various species. Thirdly, a clean environment enhances mental well-being, as nature has been proven to reduce stress and promote relaxation. Moreover, it supports economic activities such as tourism and agriculture, which rely on a pristine environment.
Threats to a Clean Environment
Strategies for maintaining a clean environment.
Education plays a critical role in this regard. By integrating environmental education into curriculums, we can nurture a generation that values and prioritizes environmental cleanliness. Additionally, technological innovations can help monitor and control pollution, and develop cleaner production methods.
If you’re looking for more, here are essays on other interesting topics:
Apart from these, you can look at all the essays by clicking here .
Leave a Reply Cancel reply
- About Project
- Testimonials
![](http://rss3.fun/777/templates/cheerup/res/banner1.gif)
Business Management Ideas
![essay on importance of cleanliness in tourism industry The Wisdom Post](https://www.thewisdompost.com/wp-content/uploads/2017/11/mobile-logo.png)
Essay on Cleanliness
List of essays on cleanliness in english, essay on cleanliness – essay 1 (150 words), essay on cleanliness: importance and conclusion – essay 2 (250 words), essay on cleanliness – essay 3 (300 words), essay on cleanliness: introduction, impact and challenges – essay 4 (400 words), essay on cleanliness – essay 5 (500 words), essay on cleanliness: with benefits and conclusion – essay 6 (600 words), essay on cleanliness: a key to achieve our goals – essay 7 (750 words), essay on cleanliness: types, importance and conclusion – essay 8 (1000 words).
Introduction:
‘Cleanliness’ as per the Cambridge dictionary means the state of being clean or the act of keeping things clean . One of the first commandment for health is cleanliness. Cleanliness is essential physically, mentally, spiritually and even environmentally.
Importance of Cleanliness:
Cleanliness is the major step to a healthy living. Cleanliness can prevent and cure people from communicable diseases. Effective cleaning can forbid viruses and other infectious diseases.
Tips to Maintain Cleanliness:
Major tips to maintain Cleanliness personally include brushing and taking bath regularly, washing hands properly before and after every meal, maintaining neatly trimmed nails and eating healthy food.
Environmental cleanliness can be enhanced by cleaning the mess created around us regularly, avoiding plastic bag usage, not littering the road by throwing the garbage, effective disposal of used water, adopting reusing and recycling techniques and always monitoring the pollution levels.
Conclusion:
Cleanliness is next to Godliness. Indian Government’s initiative like Swachh Bharat has given hope for a cleaner India. Along with the government it is the duty of every citizen to ensure a clean home and clean street to enable a peaceful living.
The state of being free and clean from dirt and germs and the act of imbibing this as a habit is called cleanliness. Cleanliness is one of the best qualities a human being can possess. In fact, not only humans, even animals are known to keep their surroundings clean? How many times have you come across a scene where your pet is cleaning the surface before being seated on it?
Aspects of Cleanliness
Disease prevention and hygiene are said to be the two aspects associated with cleanliness. Maintaining hygiene does not necessarily mean keeping yourself clean. It includes your house, your neighbourhood, your city as well as keeping your country clean or keeping your surroundings clean. In this way, cleanliness has more of a cultural and social impact on society as a whole.
Importance of Keeping your Surroundings Clean
With the assistance of cleanliness, we can keep our mental as well as physical health clean, which will make us feel better. Cleanliness offers to ascend to a decent character by keeping the body, brain, and soul perfect and tranquil. Keeping up cleanliness is the basic piece of solid living since it is the cleanliness just which enhances our identity by keeping clean remotely and inside.
We should all do our bit to maintain cleanliness in the areas we live or visit. In fact, for this very purpose, the Government of India has initiated the Swacchh Bharat Abhiyan so as to educate and inculcate good habits among the citizens of the country with regards to cleanliness.
We should also be mindful towards this habit. We should stop others from throwing waste at undesignated places. It is the cumulative effort of all of us which can help us build a clean India someday.
Cleanliness is a way of living in and around with a neat and clean environment, materials, etc. It is not a forced phenomenon and everyone should be practicing cleanliness for a better healthy life. Parents should teach their kids the importance of cleanliness within their home.
Home is our first school and we should be learning cleanliness from the root of a kid’s growth. It is necessary to keep yourself clean to avoid any type of diseases from affecting you and it will help you to be fresh and active all day. Keeping yourself clean is the first step towards cleanliness.
Next step is to keep your surroundings clean. Whether it be your room, school, garden, community, society, etc., you should keep it neat and tidy. With proper education about the importance of cleanliness, the characteristics should be developed in the kids so that they will continue this habit throughout their life.
The importance of cleanliness and its impact on the person should be taught to everyone from an early age. From picking up wastes on the floor to cleaning yourself to proper cleaning methods should be trained for their own well-being. Cleanliness is not only a good habit, but also reflects the inner beauty of a person.
Many life-threatening diseases are caused due to the lack of cleanliness in and around our places, whether it be home, schools, etc. With proper cleaning and taking care of your environment, all these health issues can be destroyed for a happy living.
Cleanliness is nothing that should be forced upon a person but should be properly practiced and be made a lifestyle. A clean and well-maintained person will always succeed in all his difficulties if he applies it in every path he walks. Cleanliness will also help us to be fit and healthy mentally, physically and socially as well.
Everybody loves a clean environment but very few have the ability to maintain cleanliness. The ability to ensure cleanliness and perform cleanliness is tasking and requires a lot of work. Due to the importance of cleanliness, most people struggle to keep their environments clean at all times. It can be a habitual process as it require to be done on a daily basis. Personal hygiene for example is an essential aspect of an individual’s life because it affects social relations, self-perception and health in general. It is therefore important to practice cleanliness at all times.
Impacts of Cleanliness on Our Lives:
Cleanliness cuts across for all stages of life and it plays important roles in the activities of daily living. In education, cleanliness has been determined to have an impact on leaning. The mindset of students is influenced by the environment which influences the ability of students to learn. A dirty environment is not conducive for learning because it instills stressful motions and there is reduced ability of students to learn.
In the workplace, the same concept applies because productivity is influenced by the environment. A clean environment will enhance productivity because people will work with a positive mindset that is free of stress. Also, achievements will be more pronounced in a clean environment compared to a dirty environment. In health, cleanliness is important because hygienic practices contribute to good health of individuals. A dirty environment predisposes people to diseases, which affects their ability to perform activities and it results in less productivity.
Social relationships are built through interactions between people. Personal hygiene is an important aspect in creating social relations because it is hard to approach a dirty person as they will be having bad breath, bas body odor and the interaction will be limited due to discomfort.
Challenges in Cleanliness:
Lack of resources can inhibit cleanliness. In order to maintain cleanliness, there is need for water, detergents and other supplies like cleaning equipment. In some situations, all these resources may be unavailable thus cleanliness is compromised. Another challenge is the availability of labor. Since cleaning is tasking and requires effort from people, some people opt out and cleanliness will not be achieved.
In conclusion, cleanliness is a huge responsibility that requires commitment. The impacts of a clean environment on the performance and achievements should be a motivating factor. If you love a clean place it should be your responsibility to make it clean.
Cleanliness can basically be defined as a state or attitude of keeping things clean and trying to stay away from any form of dirt in a bid to maintain a very good mental and physical health. Generally, cleanliness is an act of trying to keep our mind, body, home, dress, surrounding and even every of our other work area clean and very neat. The cleanliness of our body is extremely essential for our mental and physical health. Our surrounding areas should also be kept clean and our environment being clean is of utmost importance to our intellectual and social health. We should try to imbibe the habit of cleanliness and ensure that our home and surroundings are free of dirt; dirt is the primary cause of most diseases we have around us. If our surrounding isn’t clean and our body isn’t properly groomed and taken care of we can become highly susceptible to a variety of disease causing bacteria, germs, fungus and virus.
People with dirty habits are the major ones that spread fatal (threat to life) and very dangerous diseases. A lot of infectious diseases are propagated to different wide areas and can make people very sick and in severe cases leads to the death of the sick. As a result of this, we should do our best to always try to take good care of our health through our cleanliness every day. Some of the habits we should endeavour to imbibe include us always washing our hands very well and with soap anytime we eat or before we eat anything, we should also try to always make sure our body and most especially our face is clean by bathing frequency, we should also ensure that we take proper care of all our clothes and try to wear only clothes that are properly and well washed and clean; all of these should be done to keep a very good mental and physical health. Cleanliness also does a great deal to help boost our self-respect and level of confidence and also earn respect from other people. Cleanliness is a very good habit that can always make us happy and proud of ourselves in the society.
Cleanliness is extremely important in maintaining a healthy lifestyle with a good standard of living. Cleanliness plays a very vital role in boosting a person’s popularity. A lot of civil laws and programmes have been organised and put in place by various governments of the world. We should endeavour to dispose the wastes in our surrounding, we can do this by outing our waste away into the dustbin for disposal and in a bid to prevent the spread of various infections and diseases in our home and surrounding. Cleanliness is not just one person’s responsibility or job; everybody should do their best individually and collectively to maintain cleanliness in the country, community, society and the home. We should do our best to fully understand all the different facets of cleanliness so that we can fully benefit from cleanliness.
Cleanliness ranks high on the agenda of great and successful people. Because next to hard work, cleanliness tells a lot about a person’s character. When it is belittled, it results in indiscipline, dirt and disease. Therefore, when people progress, they become more clean and neat. Hence, cleanliness is often seen as an indicator of progress in the civilization of a society.
Areas of Cleanliness:
i. Personal Grooming:
Every individual is capable of the art of personal grooming. It involves cleaning and maintaining the body parts and look good. Taking bath, brushing and flossing teeth, combing, washing hands whenever required, cutting nails and hair at regular intervals are some habits that are important part of personal cleanliness. It further involves keeping our mind from filthiness. While a theist should spend time every day to confess the wrongdoings and receive forgiveness, an atheist needs to spend time on meditation on a regular basis. Keeping ones thoughts clean is as important as physical cleanliness.
Next to personal cleanliness comes keeping the dwelling place neat and clean. Starting with disposing the garbage on a daily basis, it includes cleaning up all rooms on a regular basis, maintaining bedcovers and curtains, trimming the interior and exterior garden, keeping the kitchen sink and toilet free of unpleasant smell, insects etc. It also includes proper disposal of solid and liquid waste into the municipal dustbin and drainage system.
iii. Workplace:
Since major part of the productive day is spent in the workplace, it is necessary to keep it very clean. Being quite larger than home in terms of area and headcount, the workplace requires the collective effort of the employer, employees and janitors to maintain the work environment. Apart from the basic cleanliness activities done at home, the workplace needs additional application of disinfectants, air filters, and waste disposal systems to maintain hygiene and dignity. It needs still more attention at Hospitals, Restaurants and like industries.
iv. Public Places:
Living in communities, it is important to keep public places like roads, beaches, parks etc. neat and clean. If each citizen becomes responsible and could show the same care that is taken for home and workplace, then the city and the entire country would have a clean environment to live, work and play.
Benefits of Cleanliness:
Since health is wealth, cleanliness prevents diseases, promotes good health and thereby preserves our wealth. It maintains discipline at all levels. It promotes self-respect and self-confidence of the family, institution, city and country. A clean environment gives a cheerful mind to improve and progress.
How to Nurture Cleanliness:
Although it is best to learn cleanliness from childhood, it could be developed at point of life whenever the sensitivity is achieved. Being careful and regular on a daily basis is the success mantra for cleanliness. It has nothing to do with being rich. So, it could be achieved by anyone in the society irrespective of their social status and wealth.
Champions of Cleanliness:
The first Prime Minister of Singapore, Lee Kuan Yew started the campaign to keep the country clean almost 50 years ago. It made the place pleasant and added value to its economy. The sickness rate is low, life expectancy is more, tourism has flourished and all the citizens benefit from it.
Learning cleanliness from his days in the West, Mahatma Gandhi insisted that a lavatory must be as clean as a drawing room. He strongly believed that cleanliness would promote good health and hence advocated it throughout his lifetime.
Following Gandhi’s model, Prime Minister Narendra Modi has initiated a nation-wide campaign called Swach Bharat on 2nd October, 2014. It functions to provide sanitation facilities, proper solid and liquid waste disposal systems, and safe drinking water.
Cleanliness adds more value to personal and social life. Since good habits are contagious, it is possible to teach children, neighbours and illiterates on the importance of cleanliness, by being a role model. With a collective effort, cleanliness and in turn, good health and happiness are within reach.
Keeping our mind, body, home, neighborhood and workplace Clean and Green is “Cleanliness.” It is one of the most important habits we develop since childhood. We cannot ignore the value of cleanliness and hygiene in our lives. Habits learned in the early phase of our live stays implanted in our mind for a more extended period. Being clean and keeping green is a lifestyle we need to adapt for leading a healthy life.
Cleanliness is not just limited to sanitation of the area where you live. It has a pivotal role in your personal life. Cleanliness in attitude and thoughts play an important element to become a successful person in life. External cleanliness is related to the sanitation of your home and premises. But, it is equally important to have internal cleanliness – the cleanliness of the soul. Removing garbage, dirt and foul smell, etc., are part of sanitation, which helps to maintain the cleanliness of your living surroundings.
It is an imperative factor in life, and everybody must be conscious about the importance to maintain cleanliness. A dirty mind and surrounding is indeed a reason for a person becoming sick. Therefore we have to put conscious effort to maintain a healthy atmosphere by keeping the surrounding clean and keeping oneself clean.
Is it a key to achieve our goals?
Yes, we as an individual hesitate to understand the importance and value of cleanliness in our daily routines. It is not the goal, but it plays a vital role in achieving our goals. Personal hygiene gets affected easily if we don’t take proper measures to maintain cleanliness. And an unclean state of body and mindset can easily distract you from your desired goal. It will stop you, affect your performance and capabilities of your living standard.
For leading a purposeful life, cleanliness is crucial as it complements your true worth. It helps to fight from many dangerous diseases. Consuming unhygienic food, drinking foul water or a poor living condition are a few challenging conditions makes people sick.
For a healthy lifestyle, we need to respect our environment, body, and mind. Right steps taken at the right time will help in building our nation. The enchanted beauty will bring more foreign tourists to our land which will increase the tourism business. Remember, not a single tourist would like to visit a foul land. We, ourselves encourages and strikes the places with mesmerizing beauties. Thus, we should adopt a lifestyle to nurture our surroundings.
How to maintain it?
It is our responsibility to keep the environment clean and making others to understand the importance of maintaining the environment clean. Only the sincere efforts of following certain manners could give a better surrounding. Every government has to play a vital role to carry out cleanliness awareness drives and make sure that people respect the cleanliness laws. The government needs to take strict actions against people who are responsible for littering public places and throw garbage on the roads. Keeping the neighborhood unclean is a shabby practice which causes health issues. A healthy and positive mindset with a good physique is the balance sheet of cleanliness.
Pollution is one of the primary reason for the unhygienic living condition. Making changes in the lifestyle can save our neighborhood from pollution. We have to develop a recycling culture and all materials that are recyclable should go to the recycling plant. It can stop material pollution and spoiling the environment. Purchasing the products made of non-toxic materials will help to preserve valuable resources. Let’s say, investing in reliable and durable household items and reuse them in the future instead of purchasing disposable items will help to maintain a clean environment.
To maintain a healthy environment, we need to look out for greenery and stop felling trees. Trees are an essential resource to purify and control pollution. More trees in our surroundings equal healthy environment and a fresh mindset. Water – one of the most necessary resource needs to be utilized and stored efficiently. Never allow to contaminate water.
Planting the importance of cleanliness among society is essential to motivate the individuals keeping their surrounding clean. There should be a proper awareness campaign to reinforce the need for sanitation, and it can be easy to adopt a strategy to involve students, social and service organization to be part of the drive.
A joint campaign by involving all section of the society is essential to accomplish total cleanliness of a state. If each of us can put their effort to maintain the cleanliness, then it will have a significant impact on the society. Inclusive cleanliness awareness campaign will be helpful in spreading the importance of the subject, and people will start to adopt cleaning the surrounding as their responsibility.
To see the much-awaited change, we need to take strict actions and act with sincerity. Corrective measures required instead of complaining about the pollution. Make everybody responsible for cleaning their premises by actively involving them. Students can start their effort by cleaning their school campus; government officials can engage in cleaning their office and premises, factory employees can participate in cleaning their factory and surrounding, etc. A combined effort of all sections of the society can make a lot of changes in the nation and attitude of the individuals towards cleanliness.
As we live in a society, we are a part of our surroundings, so we need to understand our responsibility as an individual, we should encourage the efforts made by others’ and contribute to ensuring a healthy surrounding. Systematic collection and segregation of waste depending on the scope of recyclability should strictly implement to maintain sustainable cleanliness. For maintaining cleanliness of the environment, we need to process biodegradable and non-degradable waste separately. Similarly, for personal cleanliness, we have to keep our body clean.
Cleanliness has different meanings depending on the matter of discussion. With regard to religion, cleanliness is the state of being pure, without moral contamination. When the subject matter is on the environment, it is the state of being free from dirt. Environmental cleanliness is what most people are familiar with because of the daily interaction with the environment and the impact they have on the lives of individuals with regard to health and expectations of the society. Cleanliness of the environment include everything on the surface of the earth. There are different types of cleanliness in the environment. Mostly, the environmental cleanliness is emphasized during prevention of pollution and health education in the society. Cleanliness of religion varies with the specific religion and its beliefs. The importance of cleanliness is realized in both spiritual and physical aspects. The society s place double standard on cleanliness such that, whatever is clean is admired and fought for.
Types of Cleanliness:
There are two major types of cleanliness i.e., physical cleanliness and spiritual cleanliness. Physical cleanliness has several subtypes according to the object being cleaned. Physical cleanliness involves elimination of dirt and impurities from the body, clothes, food, houses and the outside environment. Body cleaning is done through full body bath with soap and water, handwashing practice and keeping away from dirt. Cleaning clothes is a laundry process whereby manual washing by hands can be done or machine washing. Cleaning the environment is through collection of dirt in the environment and disposing them appropriately, while observing the purity of all the three aspects of the environment i.e., air, water and land. When handling food, cleanliness should be observed through hand washing and using of clean cooking and eating utensils so as to prevent ingestion of dirt. The houses and household items should also be kept clean especially the living space, the kitchen, bedrooms and bathrooms because we interact with the house environment more often.
Spiritual cleanliness is basically focused on the removal of moral contamination and being pure in the faith and beliefs of the religion. In Christians, cleanliness means the forgiveness of sin and living according to the Bible doctrines. Christians also have cleanliness of conditions considered impure for example menstruation and childbirth. Christians lay strong emphasis on hygiene in humans. In Islam, cleanliness means the cleanliness of hearts of individuals and the good manners of members of the society. Muslims believe that purification of hearts of individuals from feelings of negativity and bad vices like jealousy enables the society to stay peaceful at all times. Muslims also believe that cleanliness from conditions that are considered ritually impure is important. Hindus believe that cleanliness is a divine quality that should be practiced by individuals. Bhagavad Gita describes cleanliness with relation to the Hindu society virtues and qualities that individuals must acquire in order to be given grace by God. Hindus also perform cleanliness through visiting the seven rivers to bathe and purify their minds.
Cleanliness is a vital component of human life both physically and spiritually. Spiritual cleanliness is important in being on the right with your God and following the beliefs and rituals of your religion. On the other hand, physical cleanliness is important in the wellbeing and existence of humanity.
Cleanliness is necessary for health and wellness of individuals and the society. Health and cleanliness relate to each other and influence each other. In order to be of good health, one should practice hygiene. Hygiene is basically the practice of maintaining good health and preventing diseases through cleanliness. Cleanliness of the body, food and environment contribute to the wellbeing of an individual health wise. Cleanliness prevents disease because dirt usually harbors infective pathogens that cause disease to human beings when they get exposed to them. Hygienic practices are highly advocated for by health professionals because it is better to prevent a disease than to wait and seek treatment for it. Hygienic practices prolong the lives of individuals because they will be free of illnesses.
Safety is enabled through cleanliness of the environment. The environment that we interact with often needs to be clean so that accidents can be prevented. For example, in the workplace, daily cleaning will ensure that there are no water spills on the floor that could cause a fall. Clearing bushes around homes provide safety from harmful insects and animals like snakes. Cleaning not only involves the act of clearing bushes and washing floors, but also the organization of the environment. Through organization, harmful objects can be put away so that accidents can be prevented in the environment.
Brand protection can be achieved through cleanliness. In environmental cleanliness, buildings and the surrounding environment are cleaned and organized. As a marketing strategy, cleanliness is an advantage for the brand because it will portray the brand as organized and conducive for human interaction. In this competitive world, cleanliness is a priority consideration for brands. In the food industry, cleanliness is what people look at before they can engage because health well-being is important for individuals.
Cleanliness also enables the extension of a lifespan of an object. With tools and instruments, cleanliness is emphasized because dirt causes reduction of the lifespan like in metallic objects, rust causes destruction of the tools and instruments. In buildings, cleanliness also preserves the integrity and enables longer durability.
Cleanliness is a moral virtue that is admired. When a person is clean, social relations and interactions become easier because society views dirty people as a nuisance and they are inapproachable. Cleanliness is attractive and admirable in the society.
In conclusion, cleanliness in the lives of individuals is unavoidable. Everything surrounding the life of an individual is viable for cleanliness in order to maintain functionality and development. Spiritual cleanliness is mostly focused on purity of self before God and humanity in all religions although the methods of purification are different for each religion. Physical cleanliness is beneficial with regard to human interaction and with the environment in terms of health, safety and lifespan.
Cleanliness , Health
Get FREE Work-at-Home Job Leads Delivered Weekly!
![essay on importance of cleanliness in tourism industry essay on importance of cleanliness in tourism industry](https://a.optnmstr.com/users/895cdcd6e3ae/images/88a90ed3f3151479745269-bloggingsuccess.jpg)
Join more than 50,000 subscribers receiving regular updates! Plus, get a FREE copy of How to Make Money Blogging!
Message from Sophia!
![essay on importance of cleanliness in tourism industry essay on importance of cleanliness in tourism industry](https://cdn2.iconfinder.com/data/icons/color-svg-vector-icons-2/512/message_chat_text_bubble_phone-512.png)
Like this post? Don’t forget to share it!
Here are a few recommended articles for you to read next:
- Essay on Success
- Essay on My School
- Essay on Noise Pollution
- Essay on Deforestation
No comments yet.
Leave a reply click here to cancel reply..
You must be logged in to post a comment.
Billionaires
- Donald Trump
- Warren Buffett
- Email Address
- Free Stock Photos
- Keyword Research Tools
- URL Shortener Tools
- WordPress Theme
Book Summaries
- How To Win Friends
- Rich Dad Poor Dad
- The Code of the Extraordinary Mind
- The Luck Factor
- The Millionaire Fastlane
- The ONE Thing
- Think and Grow Rich
- 100 Million Dollar Business
- Business Ideas
Digital Marketing
- Mobile Addiction
- Social Media Addiction
- Computer Addiction
- Drug Addiction
- Internet Addiction
- TV Addiction
- Healthy Habits
- Morning Rituals
- Wake up Early
- Cholesterol
- Reducing Cholesterol
- Fat Loss Diet Plan
- Reducing Hair Fall
- Sleep Apnea
- Weight Loss
Internet Marketing
- Email Marketing
Law of Attraction
- Subconscious Mind
- Vision Board
- Visualization
Law of Vibration
- Professional Life
Motivational Speakers
- Bob Proctor
- Robert Kiyosaki
- Vivek Bindra
- Inner Peace
Productivity
- Not To-do List
- Project Management Software
- Negative Energies
Relationship
- Getting Back Your Ex
Self-help 21 and 14 Days Course
Self-improvement.
- Body Language
- Complainers
- Emotional Intelligence
- Personality
Social Media
- Project Management
- Anik Singal
- Baba Ramdev
- Dwayne Johnson
- Jackie Chan
- Leonardo DiCaprio
- Narendra Modi
- Nikola Tesla
- Sachin Tendulkar
- Sandeep Maheshwari
- Shaqir Hussyin
Website Development
Wisdom post, worlds most.
- Expensive Cars
Our Portals: Gulf Canada USA Italy Gulf UK
Privacy Overview
Cookie | Duration | Description |
---|---|---|
cookielawinfo-checkbox-analytics | 11 months | This cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Analytics". |
cookielawinfo-checkbox-functional | 11 months | The cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Functional". |
cookielawinfo-checkbox-necessary | 11 months | This cookie is set by GDPR Cookie Consent plugin. The cookies is used to store the user consent for the cookies in the category "Necessary". |
cookielawinfo-checkbox-others | 11 months | This cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Other. |
cookielawinfo-checkbox-performance | 11 months | This cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Performance". |
viewed_cookie_policy | 11 months | The cookie is set by the GDPR Cookie Consent plugin and is used to store whether or not user has consented to the use of cookies. It does not store any personal data. |
Importance of Cleanliness Essay
500 words essay on importance of cleanliness.
Each one of us enjoys living in a clean environment. We all have the ability to maintain cleanliness as it is not a tough task. Cleanliness is a habitual process that we must do on a daily basis. For instance, personal hygiene and environmental cleanliness are equally important to lead a happy life. The importance of cleanliness essay will explain this in further detail.
![essay on importance of cleanliness in tourism industry importance of cleanliness essay](https://d1whtlypfis84e.cloudfront.net/guides/wp-content/uploads/2021/02/23090718/Sample-35-1024x724.png)
Importance of Cleanliness
Cleanliness is a very essential component of human life in both physical and spiritual terms. Spiritual cleanliness refers to following the beliefs and rituals of your religion. On the other hand, the physical one is essential for the well-being of and existence of humanity.
It is essential to lead a healthy and well life. In fact, health and cleanliness are related to each other. To get good health, one must practice hygiene. It is essential to practice maintaining good health and prevent diseases .
Moreover, equally important is the cleanliness of our environment. When you maintain cleanliness, you can prevent disease and lead a healthy life. Health professionals advocate hygienic practices to prolong the lives of individuals.
Moreover, when the environment is clean, safety is enabled. For instance, we must ensure no spilling of water to prevent people from falling. Similarly, clearing bushes around homes will offer safety from harmful insects and animals.
Further, we must not only clean the environment but organize the environment carefully. In other words, put away harmful objects to prevent accidents. Similarly, in the food industry, cleanliness is of the utmost importance.
It ensures the well-being of the consumers. Most importantly, cleanliness enables the extension of a lifespan of an object. When you keep the metallic objects free from dust and rust, they will have a longer shelf life.
Thus, we see how cleanliness is important in every sphere of life. Whether it is living or inanimate objects, everything requires cleanliness. Moreover, it is also a moral virtue that makes people admirable.
Get the huge list of more than 500 Essay Topics and Ideas
How to Maintain Cleanliness
There are many ways through which one can maintain cleanliness and keep themselves and the environment happy. A major way of maintaining cleanliness is brushing and bathing regularly.
Similarly, it is also important to wash hand as often as possible, mostly before and after meals. With the onset of the coronavirus, it has become even more important to wash our hands repeatedly.
Further, we must keep our nails trimmed and eat healthy food. Moving on to environmental cleanliness, we must clean the mess in our surroundings regularly. Try your best to avoid plastic bags and littering around by throwing garbage carelessly.
It is essential to effectively dispose of waste and wastewater . Most importantly, adopt reusing and recycling techniques to monitor pollution levels. Thus, we must practice all this and more to ensure cleanliness.
Conclusion of Importance of Cleanliness Essay
We must all do our bit to maintain cleanliness in our life. There are many initiatives launched by the government to practice cleanliness but it won’t work unless all of us do. It helps in inculcating good habits in citizens of the country. Along with practising it ourselves, we must also stop others from disturbing cleanliness.
FAQ of Importance of Cleanliness Essay
Question 1: What is the importance of cleanliness?
Answer 1: Maintaining cleanliness is a vital part of healthy living as it helps to improve our personality by staying clean externally and internally. It is everybody’s responsibility and one should keep themselves and their surroundings clean and hygienic.
Question 2: What are the effects of cleanliness?
Answer 2: Cleanliness has many positive effects on everyone. It directly impacts the ability to learn and has a significant effect on the mind of students. When there is a dirty environment, it may increases levels of stress. Moreover, cleanliness keeps one happy.
Customize your course in 30 seconds
Which class are you in.
![essay on importance of cleanliness in tourism industry tutor](https://www.toppr.com/bytes/wp-content/themes/bytes-v2/images/live-classes/tutor-1.png)
- Travelling Essay
- Picnic Essay
- Our Country Essay
- My Parents Essay
- Essay on Favourite Personality
- Essay on Memorable Day of My Life
- Essay on Knowledge is Power
- Essay on Gurpurab
- Essay on My Favourite Season
- Essay on Types of Sports
Leave a Reply Cancel reply
Your email address will not be published. Required fields are marked *
Download the App
![essay on importance of cleanliness in tourism industry Google Play](https://www.toppr.com/guides/wp-content/themes/toppr-guides-v1/images/play-store.png)
- Student Services Online
- Class search
- Student email
- Change my password
- MyCDES+ (job board)
- Course outlines
- Learning essentials
- Libraries and Learning Services
- Forms, policies and guidelines
- Campus Card
- Enrol in courses
- Postgraduate students
- Summer school
- AskAuckland
- Student Hubs
- Student IT Hub
- Student Health and Counselling
- Harassment, bullying, sexual assault and other violence
- Complaints and incidents
- Career Development and Employability Services (CDES)
- Ratonga Hauātanga Tauira | Student Disability Services (SDS)
- Rainbow support
- Covid-19 information for our community
- Emergency information
- Report concerns, incidents and hazards
- Health and safety topics
- Staff email
- Staff intranet
- ResearchHub
- PeopleSoft HR
- Forms register
- Careers at the University
- Education Office
- Early childhood centres
- University Calendar
- Opportunities
- Update your details
- Make a donation
- Publications
- Photo galleries
- Video and audio
- Career services
- Virtual Book Club
- Library services
- Alumni benefits
- Office contact details
- Alumni and friends on social media
- No events scheduled for today You have no more events scheduled for today
- Next event:
- Show {0} earlier events Show {0} earlier event
- Event_Time Event_Name Event_Description
- My Library Account
- Change Password
- Edit Profile
- My GPA Grade Point Average About your GPA GPA not available Why can't I see my GPA?
- My Progress
- Points Required Completed points My Progress Progress not available All done!
- Student hubs
- Health and counselling
- All support
- Health, safety and well-being
Breadcrumbs List.
- News and opinion
Can we rethink tourism sustainably?
5 August 2024
Business School , Doctoral , Business and economy , Sustainable impact
Is sustainable tourism achievable or just a lofty ideal? Doctoral candidate and Three Minute Thesis finalist Claire Beach is exploring the complexities of the tourism industry in her research.
![essay on importance of cleanliness in tourism industry istock-1600](https://www.auckland.ac.nz/content/auckland/en/news/2024/08/05/can-we-rethink-tourism-sustainably-/_jcr_content/leftpar/imagecomponent/image.img.480.low.jpg/1722821100508.jpg)
The following is an edited excerpt of a 95bFM Ready Steady Learn interview with Business School doctoral candidate and Three Minute Thesis finalist Claire Beach whose research explores sustainability in tourism.
Tourism is an important industry for New Zealand, can we do it sustainability?
A big issue is what actually is sustainable tourism? There’s debate about whether it can even exist and does that term work because it’s an oxymoron. Many people think the only way to manage things is not to travel.
I think New Zealand’s biggest obstacle is its reliance on private vehicles. When backpackers and other international tourists come here and look for ways to move around the country, the options aren’t great.
We don’t have really good, affordable ways to travel around. And I think tourists are often surprised because New Zealand has this ‘100 percent pure’ campaign and this clean green image. I definitely think there needs to be a lot of development of the train routes, buses, etc.
What conversations are happening around how to do tourism differently?
Some travellers try slow tourism, where they try to stay in one place longer. Others look for locations that have activities on site.
Right before Covid, there was a no-flying movement, and many people were committing to not flying for a year or more.
People also look to companies like Byway (a flight-free travel platform that creates travel packages away from the traditional tourist trails). Others put together peripheral-type trips to avoid heavily touristed areas and go to ‘destination dupes’ to enjoy similar experiences without overcrowding and infrastructure pressures.
What role do consumers’ expectations play in shaping sustainability practices in the tourism industry?
Tonnes. As tourists, we often want highly personalised experiences and a sense of novelty. But this makes sustainability very difficult. And the more bespoke and experiential we get, the less sustainable we will probably be; you might see someone posting their helicopter trip into Fox Glacier on Instagram for example.
As consumers, we also need to consider why we need to travel so much. For example, do you need a better work-life balance? If you created a happier life, might you take fewer trips in a year?
![essay on importance of cleanliness in tourism industry Business School doctoral candidate and Three Minute Thesis finalist Claire Beach.](https://www.auckland.ac.nz/content/auckland/en/news/2024/08/05/can-we-rethink-tourism-sustainably-/_jcr_content/leftpar/imagecomponent_2083981972/image.img.480.low.jpg/1722821327969.jpg)
What challenges do businesses face when transitioning to more sustainable practices in the tourism industry?
The biggest hurdle is understanding what we’re actually talking about because the language of sustainability is very vague. And that was kind of intentional.
The 1987 Brundtland Report, a key document in tourism, was created so that all nations at different points of the journey could use the same language. But this meant that there were some misunderstandings. For example, someone might be talking about sustainable tourism, but they’re specifically talking about economic sustainability. This creates confusion, especially for consumers.
Businesses with front-of-house staff also face challenges. Many sustainability-related decisions are made at the top, by the manager. However, employees are tasked with sharing these eco goals with the consumers, which can sometimes cause tension.
What sort of tensions arise?
To give an example, I used to work at a campground, and one of its key selling points in eco-tourism was that it was off grid. However, this meant that it was hard to get a hot shower, and guests would complain.
As employees, we were left to explain that if you’re trying to do good for the environment, you need to regulate water usage. So, shorter showers and less propane mean you may not be as warm as you would like. These are the trade-offs businesses have to face in terms of what the customer wants and sustainability goals.
How do competing sustainability goals create tensions within the tourism industry?
Regarding the shower example, that company had to balance its economic sustainability with attracting consumers and customer satisfaction while also pursuing its environmental goals of water conservation and energy conservation.
If you imagine the three goals of sustainability—environmental, economic, and social—located on different points of a triangle, the further you move towards one, the further away you are from the others. This pull in different directions is the tension that we see and experience.
How can tourism firms measure the success of their sustainability initiatives?
It’s really hard, and it depends on the type of business. For example, a bike company, where they move your luggage around for you while you ride one of the great trails, they’re going to be measuring things like impact on the trails, the fuel required to move the luggage and the shuttles back and forth.
But then a marine wildlife watching company is going to be talking about grey waste and how to get rid of it in a sustainable manner, how they control invasive species in the water, etc.
It’s complex, and many firms in New Zealand lack the skills or resources to dedicate to it. So, we need to see government and industry-driven initiatives pool resources.
Is there anything in the works?
There’s quite a bit of movement. For example, the New Zealand Tourism Sustainability Commitment includes 12 commitments for individual businesses to work towards.
Firms who signed this commitment are supposed to establish and create some sort of plan to help them work towards this. But when you look into it further, they’re still debating what should be measured and how things should be measured; how do we actually compare a boat company to a bicycle company?
What can businesses do to ensure that their sustainability efforts are perceived as genuine?
I think radical transparency is fantastic. As consumers, as humans, we’re all pretty forgiving when we’re honest about what we’re trying to do.
Companies I particularly favour will have at least one or two pages on their website saying we’ve tried this, but it turns out it didn’t work, and now we’re trying this. And they’re very open to this being a long-term process.
I wouldn’t solely trust certifications. There are several certifications in the industry, which is fantastic for consumers, but I think we should look more at how companies communicate. Are they telling you what they’re doing and why they’re doing it?
Media contact:
Sophie Boladeras, media adviser M: 022 4600 388 E: sophie.boladeras@auckland.ac.nz
![essay on importance of cleanliness in tourism industry chrome icon](https://typeset.io/vs/chrome-icon.png)
How cleanliness can affect tourism cost ?
Insight from top 5 papers, source papers (5).
Title | Insight |
---|---|
, , , - Talk with Paper | |
, , , , , - 28 PDF Talk with Paper | |
, - Talk with Paper | |
, - Talk with Paper | |
, , , , , , - PDF Talk with Paper |
Related Questions
Tourists experience higher satisfaction levels when areas are clean and well-maintained due to the significant impact of cleanliness on guest satisfaction and loyalty . Studies emphasize the importance of environmental management and comfort in maintaining tourist satisfaction, leading to increased visits and positive word-of-mouth recommendations . Research also highlights the influence of implementing Cleanliness, Health, Safety, and Environment (CHSE) services on tourist satisfaction, indicating a direct correlation between service quality and visitor contentment . Furthermore, the provision of garbage disposal posters in tourist sites has been shown to increase the volume of waste in trash bins significantly, emphasizing the positive impact of cleanliness promotion on visitor behavior and site attractiveness . Additionally, the comfortability of sleep amenities and the cleanliness of the sleep environment play crucial roles in enhancing sleep quality and overall guest satisfaction, underlining the importance of a clean and comfortable environment for tourists' well-being and enjoyment .
Customer satisfaction on cleanliness in resorts is influenced by various factors. The primary factor contributing to guest satisfaction is hotel cleanliness, emphasizing the importance of maintaining clean and hygienic guest rooms and public areas . Additionally, service quality plays a significant role in customer satisfaction at resorts, with research indicating that it has a more substantial impact than price . Moreover, incorporating relationship marketing dimensions such as trust, commitment, communication, empathy, and responsiveness can positively correlate with customer satisfaction in resorts, leading to increased overall satisfaction and benefits from customer relationships . Furthermore, successful resorts have found that developing programs for children can also enhance customer satisfaction, demonstrating that catering to various needs and preferences contributes to a holistic guest experience .
Cleanliness is the state of being free from dirt and impurities, both physically and morally. It is a necessary habit for individuals and communities to maintain a clean and healthy environment. Cleanliness includes keeping oneself physically and mentally clean, as well as maintaining cleanliness in one's home, surroundings, and natural resources. Mahatma Gandhi emphasized the importance of cleanliness and promoted it throughout his life . In traditional Udmurt practices, cleanliness is connected to the concept of purity and is seen as a social duty . Physical cleanliness is achieved through washing and removing impurities, and it is essential for a healthy lifestyle . Cleanliness is also associated with beauty and moral purity . Overall, cleanliness is a multifaceted concept that encompasses personal hygiene, environmental cleanliness, and moral purity.
Cleanliness is important for various reasons. In Islam, cleanliness is emphasized as a way to be loved by Allah SWT . In the construction industry, maintaining cleanliness and tidiness on construction sites is crucial for the safety of workers and the environment . Handwashing is a simple yet effective method for preventing the spread of pathogens and has been advocated for since the mid-1800s . Physical cleanliness has also been found to reduce the severity of moral judgments . In industries such as aluminum casting, cleanliness is essential for ensuring the quality of the final product . Overall, cleanliness plays a significant role in religious practices, workplace safety, disease prevention, moral judgments, and product quality.
Cleanliness is a crucial factor in determining customer satisfaction in the hotel industry. Customers place great emphasis on the cleanliness of hotel rooms and common areas, as it directly impacts their overall experience and comfort during their stay . Research suggests that guests tend to leave positive comments when they are satisfied with the cleanliness of the hotel, particularly in terms of hotel cleanliness, hotel and room setting . In fact, some guests may be willing to pay a premium for enhanced disinfection techniques and allergy-free rooms, indicating the importance they place on cleanliness . Hotel brands should prioritize housekeeping services and train their staff to work efficiently and maintain a high level of cleanliness with a friendly manner . By ensuring cleanliness and meeting customer expectations in this regard, hotels can enhance customer satisfaction, differentiate themselves from competitors, and improve customer retention .
Trending Questions
The role of a good Religious Education (RE) teacher is indeed changing, influenced by various factors including teacher shortages and the need for adaptive teaching strategies. The increasing complexity of real-world teaching environments necessitates a recognition of the diverse backgrounds and experiences that teachers bring to the classroom, particularly those transitioning from other careers. These "career change teachers" often possess valuable skills and a strong sense of purpose, which can enhance student engagement and learning outcomes . Moreover, the design of teacher education and retraining programs must evolve to meet the specific needs of these educators, ensuring that they receive adequate support during their transition into teaching . This shift highlights the importance of responsive course design that adapts to the varied professional backgrounds of teachers, thereby fostering a more effective learning environment . As educational contexts continue to evolve, the expectations and responsibilities of RE teachers will likely require ongoing adaptation and professional development to maintain effective teaching practices .
In the context of human-robot collaboration, various sensors play crucial roles in enhancing safety and efficiency. A comprehensive review highlights several sensor types, including capacitive proximity sensors (CPS), which allow robots to detect human presence and react before collisions occur, thus enabling higher operational speeds while maintaining safety standards. Additionally, novel bimodal sensors that integrate piezoresistive and self-capacitive technologies have been developed, providing effective proximity and pressure sensing capabilities, which are essential for safe interactions. Furthermore, bioinspired sensors that mimic human sensory modalities are gaining attention, as they enhance robots' environmental understanding and support intelligent behavior through multimodal sensing. Overall, the integration of these diverse sensor technologies is vital for advancing human-robot collaboration, addressing challenges such as safety, responsiveness, and operational efficiency in dynamic environments.
Children's preferences significantly influence family travel choices in Vietnam, as evidenced by various studies. Research indicates that parents often prioritize activities that align with their children's interests, such as swimming pools, which are favored by children in travel decisions. Parents are willing to incur additional costs to ensure their children enjoy the chosen activities, highlighting the importance of children's preferences in family tourism decisions. Moreover, the dynamics of family structure, including the number of children, can affect mobility and travel choices. Families with more children may exhibit reduced mobility due to economic constraints, impacting their travel options. Additionally, cultural factors, such as a preference for male offspring, may influence family dynamics and decision-making processes, although this primarily pertains to childbearing rather than travel choices. Overall, children's preferences play a crucial role in shaping family travel decisions, with parents balancing these preferences against economic and logistical considerations.
Social media platforms significantly influence the travel decisions of Generation Z in Vietnam through various mechanisms. Research indicates that platforms like TikTok and Instagram serve as vital sources of user-generated content (UGC) and peer recommendations, shaping travel preferences and intentions. The credibility of social media influencers (SMIs) and the perceived reliability of UGC are crucial factors; Gen Z tends to trust UGC more than influencer content when making travel decisions. Additionally, the interactive nature of these platforms allows users to seek real-time advice and engage with travel-related content, enhancing their decision-making process. Studies also highlight that the entertainment and informativeness of short-form video content on platforms like TikTok positively affect purchase intentions, which can extend to travel-related decisions. Overall, social media not only informs but also personalizes travel choices for Gen Z, making it an essential tool in their travel planning process.
Public service organizations are increasingly capable of co-production and value co-creation, as evidenced by recent research exploring the application of public service logic (PSL) and service-dominant logic (SDL) in various contexts. The transition from a public service-dominant logic to a more collaborative public service logic is facilitated by digital technologies, which enhance user involvement and empower service users to contribute to value creation. For instance, in the digital health services sector in Norway, digitalization has been shown to alter service users' roles, enabling them to participate more actively in co-creation processes, although additional resources are necessary to fully support these efforts . However, the potential for value co-creation is not without challenges. The concept of value co-destruction highlights the risks associated with misintegration of resources within public service ecosystems, which can lead to declines in well-being if institutional arrangements and incentives are not properly aligned . This underscores the importance of carefully managing the co-creation process to avoid negative outcomes. Moreover, co-creation is recognized as a promising approach to achieving public values, such as improved service quality and enhanced democratic governance. However, its success varies across different policy domains, and professional facilitation is crucial, especially when engaging with vulnerable groups . This suggests that while public service organizations are capable of co-production, the outcomes depend significantly on the context and the quality of facilitation. In the realm of public innovation, the integration of Knowledge Intensive Business Services (KIBS) with co-creation methodologies has been shown to foster innovation in public services across Europe. This collaboration emphasizes the role of user-centered methodologies in enhancing public service innovation, reinforcing the potential for co-production and value co-creation . Overall, while public service organizations are increasingly capable of co-production and value co-creation, success depends on effective resource integration, professional facilitation, and the strategic use of digital technologies. Addressing the challenges of value co-destruction and ensuring alignment of institutional structures are critical for realizing the full potential of co-creation in public services .
![](http://rss3.fun/777/templates/cheerup/res/banner1.gif)
IMAGES
COMMENTS
The answer is a lot. This is because global tourism is really big business. According to the World Tourism Organization (UNWTO), tourist spending swelled from only $2 billion in 1950 to $1.2 trillion in 2015. The number of international tourists has grown by orders of magnitude as well, from 25 million travelled in 1950 to 1.2 billion in 2015.
1.1 Purpose of the research. The purpose of the study is to evaluate the contribution of hygienic practices, such as correct food handling, sanitation, and cleanliness, to patron satisfaction in dining establishments and lodging facilities. It investigates how hygiene affects customers' perceptions, encounters, and general satisfaction levels.
1. Introduction. Tourism is sector of great importance for economy and society (Juvan & Dolnicar, Citation 2017), accounting for 10.4% of global Gross Domestic Product, 7% of world exports, and 10% of employment (WTTC, Citation 2018).On the downside, however, tourism activities generate 8% of greenhouse gases (Lenzen et al., Citation 2018).Hotels consume high amounts of resources in its daily ...
The empirical research investigated the relationship between tourism development and environmental suitability to propose a framework for sustainable ecotourism. The framework suggested a balance between business and environmental interests in maintaining an ecological system with the moderating help of government support and policy interventions. The study population encompasses tourism ...
Sustainable tourism project must also provide socio-economic benefits, long-term economic availability, stable employment, poverty reduction, social services, and generation of income to the host community and all stakeholders. First, regulations are forms of ensuring sustainability of tourism destinations.
The tourism industry is also relatively friendly to environment, where the orientation of the tourism industry is to provide comfort for tourists, so that whether they want it or not, the manager must pay attention to and manage the environment around the tourism in order to attract tourists. 2. Literature Review 2.1. Hygiene During A Pandemic
This is important because the three elements above are priorities during this pandemic. It is time for the development of the tourism sector to pay attention to and apply the importance of maintaining cleanliness, security and health protocols in order to protect tourists and reduce the spread of the Covid-19 virus.
The other important issues for cleanliness and hygiene like sanitation, safe drinking water, solid waste management and air pollution, etc., were not given serious consideration. ... This forward movement of India's capital city is an encouraging indicator for India's tourism industry. New Delhi's cleanliness seemed to have improved over ...
How can different sectors of tourism reduce their environmental impacts and contribute to a green recovery from COVID-19? Find out in this UNEP report.
The quality, hygiene and safety of food are one of the most critical success factors in tourism. Good but especially disagreeable experiences caused by food services can affect the perception of destinations substantially. ... The publication also covers the most important aspects of technical, scientific and administrative knowledge related to ...
Hence, cleaning is one of the fundamental concerns of beach managers in many destinations (Ariza et al., 2008). In order to satisfy users' preference for litter -free beaches, a considerable ...
1. Introduction. Tourism has been dramatically affected by COVID-19 (UN, 2020).The movement of people, including tourists, has contributed to the spread of the virus, at great cost to host communities (Qiu, Park, Li, & Song, 2020).For the tourism sector to recover, it must focus on health and hygiene practices to decrease potential COVID-19 infections in order to rebuild visitor trust (WTTC ...
The tourism industry has received increasing attention as it has become one of the fastest developing business sectors around the world. Service quality in tourism has come to be regarded as an important impetus for economic growth; however, the focus on tourism service quality has not yet been satisfactorily or comprehensively reviewed. Therefore, we conducted a systematic literature review ...
In an article by the Institute of Hospitality, "The importance of hygiene for guest satisfaction", they cite the research done by P&G Professional which shows that 78 percent of hotel guests significantly value cleanliness as a factor that affects their decision in choosing a hotel. With enhanced hygiene protocols up, a survey by the ...
1.1.1 Definition of Tourism. The term "tourism" refers to short-term travel outside of one's own country. Tourism is essentially an action or process that involves spending time in a location away from home to recreate, relax, and have fun while utilizing commercial measures, services, and goods [].By 2030, the number of visitors crossing the border is predicted to climb at a pace of 3.3 ...
100 Words Essay on Clean Environment Importance of a Clean Environment. ... Environmental cleanliness also has a profound economic impact. A polluted environment can deter tourists, affecting the tourism industry. Moreover, the cost of treating diseases arising from environmental pollution can drain a nation's financial resources. ...
Essay on Cleanliness: Importance and Conclusion - Essay 2 (250 Words) ... The enchanted beauty will bring more foreign tourists to our land which will increase the tourism business. Remember, not a single tourist would like to visit a foul land. ... cleanliness is a priority consideration for brands. In the food industry, cleanliness is what ...
Understanding the importance of cleanliness has become very important, particularly in recent times because of Covid-19. Keeping a clean environment and maintaining clean and healthy surroundings is very important. In order to avoid the spreading of harmful viruses and diseases caused due to unclean habits, cleanliness must be practiced.
Importance of Cleanliness. Cleanliness is a very essential component of human life in both physical and spiritual terms. Spiritual cleanliness refers to following the beliefs and rituals of your religion. On the other hand, the physical one is essential for the well-being of and existence of humanity. It is essential to lead a healthy and well ...
The following is an edited excerpt of a 95bFM Ready Steady Learn interview with Business School doctoral candidate and Three Minute Thesis finalist Claire Beach whose research explores sustainability in tourism. Tourism is an important industry for New Zealand, can we do it sustainability? A big issue is what actually is sustainable tourism?
Archer B (1995) Importance of tourism for the economy of Bermuda. Annals of Tourism Research 22(4): 918-930 ... (2013) Economic impacts of a carbon tax on the Australian tourism industry. Journal of Travel Research 52(2): 143-155. Crossref. Web of Science. Google Scholar. Fletcher JE (1989) Input-output analysis and tourism impact studies. ...
Abstract. The pay-what-you-want pricing scheme has been frequently employed by nonprofit and for-profit tourism organizations. While this voluntary payment format can foster inclusivity by making tourism accessible to a larger population, one urgent challenge these institutions face is how to increase consumer payment to sustain both social and economic sustainability.
Catalog; For You; Panay News. Cleanliness matters in the tourism industry 2019-02-05 - By Jeanne Nicole M. Devila, Cabug-Cabug National High School, Pres. Roxas, Capiz . IN any job, cleanliness matters. It helps in making a good first impression, an impression that things will be handled professionally, and the tourist attractions are being taken care of and are in great condition ...
Cleanliness can affect tourism cost in several ways. Firstly, the application of the Cleanliness, Health, Safety, Environmental Sustainable (CHSE) protocol in tourist attractions can lead to increased costs for businesses in the tourism industry. This is because implementing the CHSE protocol may require additional resources and measures to ensure cleanliness and safety standards are met.
There are plenty of importance of cleanliness for tourism.. They are as follows:-. 1. If there will be clean environment, the surrounding will look soothing. As a result, thousands of tourists will be influenced by our country's beauty.. 2. The next reason is, the cleanliness avoids exploitation of natural resources.(The garbage like plastic, broken glasses, etc. can create exploitation of ...