research on employee engagement

Employee Engagement: A Literature Review

• January 2019
• International Journal of Human Resource Studies 9(1):63
• CC BY-NC 4.0
• This person is not on ResearchGate, or hasn't claimed this research yet.

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How Companies Can Improve Employee Engagement Right Now

• Daniel Stein,
• Nick Hobson,
• Jon M. Jachimowicz,
• Ashley Whillans

Start by connecting what people do to what they care about.

A year and a half into the pandemic, employees’ mental “surge capacity” is likely diminished. Managers must take proactive steps to increase employee engagement, or risk losing their workforce. Engaged employees perform better, experience less burnout, and stay in organizations longer. The authors created this Employee Engagement Checklist: a distilled, research-based resource that practitioners can execute on during this critical period of renewed uncertainty. Use this checklist to boost employee engagement by helping them connect what they do to what they care about, making the work itself less stressful and more enjoyable, and rewarding them with additional time off, in addition to financial incentives.

As the world stumbles toward a Covid-19 recovery, experts warn of a surge of voluntary employee departures, dubbed the “Great Resignation.” For instance, one study estimates that 55% of people in the workforce in August 2021 intend to look for a new job in the next 12 months. To counteract the incoming wave of employee turnover, organizations — more than ever — need to focus on cultivating employee engagement .

• DS Daniel Stein is a fifth-year doctoral student in the Management of Organizations (MORS) Group at UC Berkeley, Haas School of Business. He conducts research on groups and teams, focusing on commitment to one’s group. He studies commitment across multiple levels, ranging from teams to organizations.
• NH Nick Hobson is chief scientist and director of labs for  Emotive Technologies , a behavioral technology think tank that brings together leading academic researchers, technologists, and business strategists in order to create and share knowledge. A PhD-trained behavioral scientist and adjunct lecturer at the University of Toronto, Nick’s research and client practice specializes in employee experience (EX) and the influence of behavioral science as a tool for business success.
• Jon M. Jachimowicz is an assistant professor in the Organizational Behavior Unit at the Harvard Business School. He received his PhD in management from Columbia Business School. He studies how people pursue their passion for work, how they perceive passion in others, and how leaders and organizations seek to manage for passion.
• Ashley Whillans , Ph.D is the Volpert Family Associate Professor at the Harvard Business School, where she teaches the Motivation and Incentives course to 2 nd year MBA students. She researches individual and organizational strategies to improve health and happiness, with a focus on studying how time use at work and outside of it play a role in mental health.

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Gallup's employee engagement meta-analysis provides a more precise estimate of engagement's influence on performance outcomes than any one study can capture.

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Employee Engagement: Keys to Organizational Success

• Reference work entry
• First Online: 09 January 2021
• pp 1001–1028
• Cite this reference work entry

• Lesley Clack 2  

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Employee engagement can be considered one of the essential keys to organizational success because it is inextricably linked with other factors, such as employee retention, morale, and productivity. When employees are not engaged in their work, organizations lose a lot of money on absenteeism, lost productivity, and turnover. The act of engaging employees lies directly on the employee’s manager. In order for managers to be able to engage employees, managers must be engaged in their work themselves. Thus, organizations’ learning how to effectively engage managers is the first step toward being successful in engaging employees. This chapter will explore the factors that are predictors of employee engagement.

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Clack, L. (2021). Employee Engagement: Keys to Organizational Success. In: Dhiman, S.K. (eds) The Palgrave Handbook of Workplace Well-Being. Palgrave Macmillan, Cham. https://doi.org/10.1007/978-3-030-30025-8_77

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